PAYMENTUS HOLDINGS, INC., 10-K filed on 3/3/2023
Annual Report
v3.22.4
Document and Entity Information - USD ($)
$ / shares in Units, $ in Millions
12 Months Ended
Dec. 31, 2022
Feb. 28, 2023
Jun. 30, 2022
Document Information [Line Items]      
Document Type 10-K    
Amendment Flag false    
Document Period End Date Dec. 31, 2022    
Document Fiscal Year Focus 2022    
Document Fiscal Period Focus FY    
Current Fiscal Year End Date --12-31    
Document Annual Report true    
Document Transition Report false    
Entity Registrant Name Paymentus Holdings, Inc.    
Entity Central Index Key 0001841156    
Entity File Number 001-40429    
Entity Tax Identification Number 45-3188251    
Entity Incorporation, State or Country Code DE    
Entity Address, Address Line One 11605 N    
Entity Address Address Line2 Community House Road, Suite 300    
Entity Address, City or Town Charlotte    
Entity Address, State or Province NC    
Entity Address, Postal Zip Code 28277    
City Area Code 888    
Local Phone Number 440-4826    
Title of 12(b) Security Class A Common Stock, par value $0.0001 per share    
Trading Symbol PAY    
Security Exchange Name NYSE    
Entity Well-known Seasoned Issuer No    
Entity Voluntary Filers No    
Entity Current Reporting Status Yes    
Entity Interactive Data Current Yes    
Entity Filer Category Accelerated Filer    
Entity Small Business false    
Entity Emerging Growth Company true    
Entity Ex Transition Period false    
ICFR Auditor Attestation Flag false    
Entity Shell Company false    
Documents Incorporated by Reference

Portions of the Registrant’s Definitive Proxy Statement for the 2023 Annual Meeting of Stockholders, which is expected to be filed within 120 days after the Registrant's fiscal year ended December 31, 2022, are incorporated by reference into Part III of this Annual Report on Form 10-K to the extent stated herein.

   
Share Price $ 13.37    
Entity Public Float     $ 211.0
Auditor Name PricewaterhouseCoopers LLP    
Auditor Firm ID 238    
Auditor Location Charlotte, North Carolina    
Common Class A [Member]      
Document Information [Line Items]      
Entity Common Stock Shares Outstanding   19,987,016  
Common Class B [Member]      
Document Information [Line Items]      
Entity Common Stock Shares Outstanding   103,306,842  
v3.22.4
Consolidated Balance Sheets - USD ($)
$ in Thousands
Dec. 31, 2022
Dec. 31, 2021
Current assets    
Cash and cash equivalents $ 147,334 $ 168,386
Restricted Cash And Cash Equivalents 2,351 0
Restricted funds for financial institutions 0 33,443
Accounts and other receivables, net of allowance of $563 and $102 67,789 43,935
Income tax receivable 1,493 2,488
Prepaid expenses and other current assets 9,994 8,184
Total current assets 228,961 256,436
Property and equipment, net of accumulated depreciation and amortization of $5,744 and $4,791 1,823 2,044
Capitalized internal-use software development costs, net 46,032 30,888
Intangible assets, net 36,017 42,088
Goodwill 131,851 129,413
Operating lease right-of-use assets 9,561 7,703
Deferred tax asset 116 163
Other long-term assets 7,178 4,207
Total assets 461,539 472,942
Current liabilities    
Accounts payable 29,232 24,748
Accrued liabilities 15,809 12,491
Financial institution funds- in transit 0 33,443
Operating lease liabilities 1,462 1,456
Contract liabilities 4,358 2,173
Income tax payable 635 122
Total current liabilities 51,496 74,433
Deferred tax liability 680 3,318
Operating leases, net of current portion 8,608 6,463
Contract liabilities, net of current portion 2,826 1,713
Finance leases and other finance obligations, net of current portion 750 883
Total liabilities 64,360 86,810
Commitments and contingencies (Note 9)
Stockholders’ equity    
Preferred stock, $0.0001 par value per share, 5,000,000 shares authorized as of December 31, 2022 and 2021, respectively; none issued and outstanding as of December 31, 2022 and 2021, respectively 0 0
Additional paid-in capital 367,767 356,017
Accumulated other comprehensive (loss) income (22) 168
Retained earnings 29,422 29,935
Total stockholders’ equity 397,179 386,132
Total liabilities and stockholders' equity 461,539 472,942
Class A Common Stock [Member]    
Stockholders’ equity    
Common stock, value 2 1
Class B Common Stock [Member]    
Stockholders’ equity    
Common stock, value $ 10 $ 11
v3.22.4
Consolidated Balance Sheets (Parenthetical) - USD ($)
$ in Thousands
Dec. 31, 2022
Dec. 31, 2021
Allowance for accounts and other receivables $ 370 $ 102
Accumulated depreciation and amortization for property and equipment $ 5,744 $ 4,791
Preferred stock, par value $ 0.0001 $ 0.0001
Preferred stock, shares authorized 5,000,000 5,000,000
Preferred stock, shares issued 0 0
Preferred stock, shares outstanding 0 0
Series A Preferred Stock [Member]    
Preferred stock, shares issued 0  
Preferred stock, shares outstanding   0
Class A Common Stock [Member]    
Common stock, par value $ 0.0001 $ 0.0001
Common stock, shares authorized 883,950,000 883,950,000
Common stock, shares issued 19,934,331 17,251,079
Common stock, shares outstanding 19,934,331 17,251,079
Class B Common Stock [Member]    
Common stock, par value $ 0.0001 $ 0.0001
Common stock, shares authorized 111,050,000 111,050,000
Common stock, shares issued 103,306,842 103,388,082
Common stock, shares outstanding 103,306,842 103,388,082
v3.22.4
Consolidated Statements of Operations - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Income Statement [Abstract]      
Revenue $ 497,001 $ 395,524 $ 301,767
Cost of revenue 347,323 274,144 209,140
Gross profit 149,678 121,380 92,627
Operating expenses      
Research and development 41,220 34,122 24,510
Sales and marketing 73,295 43,917 31,842
General and administrative 38,139 32,968 17,847
Total operating expenses 152,654 111,007 74,199
(Loss) income from operations (2,976) 10,373 18,428
Other income (loss)      
Interest income (expense), net 1,663 (6) 52
Foreign exchange gain (loss) 5 (1) (116)
(Loss) income before income taxes (1,308) 10,366 18,364
Benefit from (provision for) income taxes 795 (1,066) (4,653)
Net (loss) income (513) 9,300 13,711
Undeclared dividends on Series A preferred stock 0 (2,258) (5,186)
Net (loss) income attributable to common stock $ (513) $ 7,042 $ 8,525
Net (loss) income per share attributable to common stock      
Basic $ 0 $ 0.06 $ 0.08
Diluted $ 0 $ 0.06 $ 0.08
Weighted-average number of shares used to compute net (loss) income per share attributable to common stock      
Basic 122,099,437 112,763,261 103,479,239
Diluted 122,099,437 118,821,925 106,207,883
v3.22.4
Consolidated Statements of Comprehensive (Loss) Income - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Statement of Comprehensive Income [Abstract]      
Net (loss) income $ (513) $ 9,300 $ 13,711
Other comprehensive (loss) income, net of tax      
Foreign currency translation adjustments, net of tax (190) (48) 67
Comprehensive (loss) income $ (703) $ 9,252 $ 13,778
v3.22.4
Consolidated Statements of Stockholders' Equity - USD ($)
$ in Thousands
Total
IPO [Member]
Series A Preferred Stock [Member]
Series A Preferred Stock [Member]
IPO [Member]
Common Class A [Member]
Common Class A [Member]
IPO [Member]
Common Shares [Member]
Common Shares [Member]
IPO [Member]
Common Shares [Member]
Common Class A [Member]
Common Shares [Member]
Common Class A [Member]
IPO [Member]
Common Shares [Member]
Common Class B [Member]
IPO [Member]
Additional Paid-In-Capital
Additional Paid-In-Capital
IPO [Member]
Additional Paid-In-Capital
Common Class A [Member]
Additional Paid-In-Capital
Common Class A [Member]
IPO [Member]
Treasury Stock
Treasury Stock
IPO [Member]
Retained Earnings
Retained Earnings
IPO [Member]
Accumulated Other Comprehensive Income
Beginning balance at Dec. 31, 2019 $ 68,604           $ 517         $ 27,181       $ (579)   $ 41,336   $ 149
Beginning balance (in shares) at Dec. 31, 2019     23,013       103,479,239                          
Stock-based compensation 1,994                     1,994                
Other comprehensive income (Loss) 67                                     67
Net income 13,711                                 13,711    
Ending balance at Dec. 31, 2020 84,376           $ 517         29,175       $ (579)   55,047   216
Ending balance (in shares) at Dec. 31, 2020     23,013       103,479,239                          
Issuance of shares   $ 272,634     $ 68,229 $ 315   $ 1         $ 272,633 $ 68,229 $ 315          
Issuance of shares (in shares)               13,880,950 2,655,252   7,500                  
Issuance of Class A common stock for stock-based awards, Shares                   616,220                    
Conversion of common stock to Class B common stock               $ (506)         506              
Redemption of Series A preferred stock in connection with initial public offering , Value   (57,425)                     (23,013)           $ (34,412)  
Redemption of Series A preferred stock in connection with initial public offering , Share       (23,013)                                
Issuance of warrant   $ 4,802                     4,802              
Retirement of treasury stock in connection with initial public offering                         $ (579)       $ 579      
Stock-based compensation 3,136                     3,136                
Repayment of related party loan receivable 813                     813                
Other comprehensive income (Loss) (48)                                     (48)
Net income 9,300                                 9,300    
Ending balance at Dec. 31, 2021 386,132           $ 12         356,017           29,935   168
Ending balance (in shares) at Dec. 31, 2021             120,639,161                          
Issuance of Class A common stock for stock-based awards, Shares                   2,602,012                    
Issuance of Class A common stock for stock-based awards, value 1,490                         $ 1,490            
Change in estimate of warrants expected to vest 46                     46                
Issuance of warrant 3,478                     3,478                
Stock-based compensation 6,736                     6,736                
Other comprehensive income (Loss) (190)                                     (190)
Net income (513)                                 (513)    
Ending balance at Dec. 31, 2022 $ 397,179           $ 12         $ 367,767           $ 29,422   $ (22)
Ending balance (in shares) at Dec. 31, 2022             123,241,173                          
v3.22.4
Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Cash flows from operating activities      
Net (loss) income $ (513) $ 9,300 $ 13,711
Adjustments to reconcile net income to net cash provided by operating activities      
Depreciation and amortization 24,063 13,295 8,069
Deferred income taxes (2,981) (660) 1,638
Stock-based compensation 6,736 3,136 1,994
Non-cash lease expense 2,135 2,497 2,802
Amortization of contract asset 2,058 669 0
Provision for credit losses 268 106 100
Change in operating assets and liabilities      
Accounts and other receivables (24,287) (14,736) (8,689)
Prepaid expenses and other current and long-term assets 1,211 1,346 840
Accounts payable 4,766 7,380 14,636
Accrued liabilities 3,400 (44) 2,759
Operating lease liabilities (1,832) (2,443) (2,641)
Contract liabilities 3,299 474 184
Income taxes receivable, net of payable 1,544 (827) 217
Net cash provided by operating activities 19,867 19,493 35,620
Cash flows from investing activities      
Business combinations, net of cash and restricted cash acquired (3,260) (57,400) 290
Other intangible assets acquired (280) (130) 0
Purchases of property and equipment (1,257) (979) (458)
Capitalized internal-use software development costs (29,763) (19,300) (14,389)
Net cash used in investing activities (34,560) (77,809) (15,137)
Cash flows from financing activities      
Proceeds from initial public offering, net of underwriter's discounts and commissions 0 224,595 0
Proceeds from private placement 0 50,000 0
Proceeds from repayment of related party loan 0 813 0
Proceeds from exercise of stock-based awards 1,490 315 0
Financial institution funds in-transit (33,443) 1,984 0
Payments of deferred offering costs 0 (1,961) 0
Payments on other financing obligations (5,062) (4,562) (1,035)
Payments on finance leases (268) (272) (323)
Net cash (used in) provided by financing activities (37,283) 213,487 (1,358)
Foreign currency effect on cash, cash equivalents and restricted cash (168) (8) 114
Net (decrease) increase in cash, cash equivalents and restricted cash (52,144) 155,163 19,239
Cash and cash equivalents      
Beginning of period 201,829 46,666 27,427
End of period 149,685 201,829 46,666
Supplemental disclosure of cash flow information:      
Cash paid for income taxes, net of refunds 672 2,487 2,891
Non-cash investing activities:      
Property and equipment purchases in accounts payable 81 268 7
Business acquisition liability in accrued liabilities and finance leases and other finance obligations, net of current portion 740 813 0
Non-cash financing activities:      
Prepaid insurance funded through short-term borrowings 4,625 5,756 1,389
Issuance of warrant and change in estimate of warrants expected to vest 3,524 4,802 0
Property and equipment acquired through finance lease liabilities 0 0 814
Intangibles acquired through other financing obligations 0 0 55
Cash and Cash Equivalents [Member]      
Cash and cash equivalents      
Beginning of period 168,386 46,666  
End of period 147,334 168,386 46,666
Restricted Cash [Member]      
Cash and cash equivalents      
Beginning of period 0 0  
End of period 2,351 0 0
Restricted Funds Held For Financial Institutions [Member]      
Cash and cash equivalents      
Beginning of period 33,443 0  
End of period 0 33,443 0
Series A Preferred Stock [Member]      
Cash flows from financing activities      
Redemption of Series A preferred stock 0 (23,013) 0
Payment of dividends on Series A preferred stock $ 0 $ (34,412) $ 0
Class A Common Stock [Member]      
Non-cash investing activities:      
Fair value of Class A common stock issued for acquisitions 0 66,229 0
v3.22.4
Organization and Description of Business
12 Months Ended
Dec. 31, 2022
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Organization and Description of Business

1. Organization and Description of Business

Description of Business

Paymentus Holdings, Inc. and its wholly owned subsidiaries (“Paymentus” or “the Company”) provides electronic bill presentment and payment services, enterprise customer communication and self-service revenue management to billers and financial institutions through a Software-as-a-Service, (“SaaS”), secure, omni-channel technology platform. The platform seamlessly integrates into a biller’s core financial and operating systems to provide flexible and secure access to payment processing of credit cards, debit cards, eChecks and digital wallets across a significant number of channels including online, mobile, IVR, call center, chatbot and voice-based assistants. Paymentus was incorporated in the state of Delaware on September 2, 2011 with office locations in Charlotte, North Carolina, Richmond Hill, Ontario (Canada), and Delhi, Bangalore and Gurugram (India). In September 2022, the Company's headquarters were moved from Redmond, Washington to Charlotte, North Carolina. Paymentus continues to evaluate reestablishing its headquarters in or around the Seattle, Washington area in 2023.

Initial Public Offering and Private Placement

In May 2021, the Company completed its initial public offering (“IPO”), in which the Company issued and sold 11,500,000 shares of its Class A common stock at $21.00 per share, including 1,500,000 shares issued upon the exercise of the underwriters’ option to purchase additional shares. The Company received net proceeds of $224.6 million after deducting underwriting discounts and commissions of $16.9 million. The Company incurred direct offering expenses of $2.0 million.

In connection with the IPO:

all 103,479,239 shares of the Company’s outstanding common stock automatically converted into an equivalent number of shares of Class B common stock on a one-to-one basis; and
entities affiliated with Accel-KKR purchased 2,380,950 shares of the Company’s Class A common stock at $21.00 per share in a concurrent private placement that closed immediately subsequent to the closing of the IPO. The Company received aggregate proceeds of $50.0 million in this concurrent private placement and did not pay underwriting discounts or commissions with respect to the shares of Class A common stock that were sold in the private placement.
v3.22.4
Basis of Presentation and Summary of Significant Accounting Policies
12 Months Ended
Dec. 31, 2022
Accounting Policies [Abstract]  
Basis of Presentation and Summary of Significant Accounting Policies

2. Basis of Presentation and Summary of Significant Accounting Policies

Basis of Presentation

The accompanying consolidated financial statements and related notes have been prepared in accordance with accounting principles generally accepted in the United States (“GAAP”).

Stock Split

On May 10, 2021, the Company effected a 5-for-1 forward stock split of its common stock. In connection with the forward stock split, each issued and outstanding share of common stock, automatically and without action on the part of the holders, became five shares of common stock. The par value per share of common stock was not adjusted. All share, per share and related information presented in the consolidated financial statements and accompanying notes have been retroactively adjusted, where applicable, to reflect the impact of the stock split.

Principles of Consolidation

The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All intercompany accounts and balances have been eliminated upon consolidation.

Segment Information

Operating segments are defined as components of an enterprise for which separate financial information is available and evaluated regularly by the chief operating decision maker (“CODM”) in deciding how to make operating decisions, allocate resources and assess performance. The Company has three operating segments based on geography. The United States segment represents the vast majority of the Company’s consolidated net sales and gross profit. The

additional two operating segments, Canada and India, do not meet the quantitative thresholds for separate reporting, either individually or in the aggregate. None of the operating segments qualified for aggregation. The Company’s CODM is its chief executive officer. The CODM evaluates the performance of the Company’s operating segments based on revenue and gross profit. The Company does not analyze discrete segment balance sheet information related to long-term assets. All other financial information is presented on a consolidated basis. For information regarding the Company’s long-lived assets and revenue by geographic area, see Note 14.

Use of Estimates

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Such estimates include revenue recognition, the allowance for credit losses, the lives of tangible and intangible assets, the valuation of acquired intangible assets and the recoverability or impairment of intangible assets, including goodwill, internal-use software development costs, valuation of stock warrants issued, stock-based compensation, and accounting for income taxes. The Company bases its estimates on historical experience and also on assumptions that management considers reasonable. The Company assesses these estimates on a regular basis; however, actual results could differ from these estimates.

Foreign Currency

The reporting currency of the Company is the United States Dollar. The Company’s foreign subsidiaries use the local currency of their respective countries as their functional currency. Assets and liabilities are translated using the exchange rates at the balance sheet date. Revenue and expenses are translated at average exchange rates during the period. Equity transactions are translated using historical exchange rates. The effects of foreign currency translation adjustments are recorded in accumulated other comprehensive income (loss) or (“AOCI”) as a component of stockholders' equity, and related periodic movements are summarized as a line item in the consolidated statements of comprehensive (loss) income. Gains and losses from the remeasurement of foreign currency transactions into the functional currency are recognized as foreign exchange gain (loss) in the consolidated statements of operations.

Revenue Recognition

The Company generates revenue primarily from payment transaction fees processed through the Company’s platform. The fees are generated as a percentage of transaction value or a specified fee per transaction. For biller transactions the actual fees are dependent on payment type, payment channel or industry vertical. The payment transaction fees are received directly (i) from billers, who absorb the cost, or from customers in the form of a convenience-type fee, or (ii) from financial institutions. Transaction fees are collected for each completed transaction processed through the platform. The Company also earns other revenue, which primarily consists of maintenance revenue and subscription revenue. Other revenue represented approximately 1.3%, 1.2% and 1.4% of total revenue for the years ended December 31, 2022, 2021 and 2020, respectively.

Contract Assets

Contract assets include unbilled amounts typically resulting from arrangements whereby complete satisfaction of a performance obligation and the right to payment are conditioned on completing additional tasks or services. In addition, the Company has recorded contract assets in connection with warrant agreements with an affiliate of a customer. Following the guidance in ASC 606, the Company accounts for consideration payable in the form of warrants to a customer as a reduction of the transaction price and therefore, of revenue. The Company has estimated the transaction price related to the revenue for this customer inclusive of the estimated value of the warrants earned and expected to be earned over the term of the contract.

Contract Liabilities

Contract liabilities relate to fees billed in advance of services provided. The terms of the contract normally require the customer to pay a fixed monthly fee for hosting and maintenance, plus a nonrefundable up-front fee for set-up, integration services, and data conversion at contract inception. The non-refundable up-front fees are typically billed in advance of services provided and are recorded as contract liability in the consolidated balance sheets. These fees are amortized ratably over the term of the agreement and recognized as revenue. The fixed monthly fee is for a promised service of hosting and maintenance. These services are provided over the same period and have the same pattern of transfer to the customer as the payment processing services. They are both stand-ready obligations satisfied ratably over the contractual period, and assessed as a single performance obligation. Therefore, they are recognized in the same manner as the variable consideration.

Assets Recognized From the Costs to Obtain a Contract With a Customer

The Company capitalizes certain costs to obtain contracts with customers, including employee sales commissions, when the commission is tied to new sales and is therefore considered an incremental cost of obtaining a customer. At contract inception, the Company capitalizes commission costs that the Company expects to recover and that would not have been incurred if the contract had not been obtained. Capitalized costs to obtain contracts of $0.6 million are included in prepaid expenses and other current and long-term assets in the consolidated balance sheets. Some of the Company’s sales compensation paid to the sales force is earned based on the margins earned from the contract over the contract term and is contingent on continued employment with the Company by the salesperson. Sales commissions tied to key operating metrics other than new sales, are not considered incremental costs of obtaining a customer and are expensed in the same period as they are earned, rather than being capitalized. The Company records commission expense within sales and marketing expense in the consolidated statements of operations.

Amortization of capitalized commissions to obtain customer contracts is included in sales and marketing expense in the consolidated statements of operations. The Company utilizes a straight-line method as it best depicts the pattern of transfer of the goods or services to the customer. The Company amortizes these assets over the expected period of benefit, which is typically three to five years. The Company evaluates contract costs for impairment by comparing, on a pooled basis, the expected future net cash flows from underlying customer relationships to the carrying amount of the capitalized contract costs

Cost of Revenue

Cost of revenue consists primarily of interchange and assessment fees, processing fees and bank settlement fees paid to third-party payment processors and financial institutions, and personnel-related costs associated with the Company’s customer support teams, including salaries, benefits, and bonuses. Cost of revenue also includes an allocation of hosting and datacenter costs for the Company’s infrastructure and platform environment, telecommunication expenses used by sales and customer support teams, a portion of amortization of capitalized internal-use software development costs, and a portion of amortization of intangible assets acquired through acquisition.

Research and Development Costs

Research and development costs are expensed as incurred, unless they qualify as internal-use software development costs. Research and development expenses consist primarily of employee-related expenses associated with the Company’s research and development staff, including salaries, benefits, stock-based compensation and bonuses.

Advertising Costs

Advertising costs are expensed as incurred and are included in sales and marketing expenses in the consolidated statement of operations. These costs were $2.0 million, $1.5 million and $0.5 million for the years ended December 31, 2022, 2021 and 2020, respectively.

Self-Insurance

The Company is self-insured for a significant portion of its employee medical exposures. Liabilities for self-insured exposures are accrued at the present value of amounts expected to be paid based on historical claims experience and actuarial data for forecasted settlements of claims filed and for incurred but not yet reported claims. Accruals for self-insured exposures are included in current and noncurrent liabilities based on the expected periods of payment.

Excess liability insurance has been purchased to limit the amount of self-insured risk on claims.

Income Taxes

The Company is subject to income taxes in the United States and numerous foreign jurisdictions. Significant judgment is required in determining its provision for income taxes and deferred tax assets and liabilities, including evaluating uncertainties in the application of accounting principles and complex tax laws.

The Company records a provision for income taxes for the anticipated tax consequences of the reported results of operations using the asset and liability method. Under this method, the Company recognizes deferred tax assets and liabilities for the expected future tax consequences of temporary differences between the carrying amounts for financial reporting purposes and the tax bases of assets and liabilities, as well as for loss and tax credit carryforwards. The deferred assets and liabilities are measured using the statutorily enacted tax rates anticipated to be in effect when those tax assets and liabilities are expected to be realized or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in the period that includes the enactment date.

A valuation allowance is established if, based upon the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized. The Company considers all available evidence, both positive and negative, including historical levels of income, expectations and risks associated with estimates of future taxable income in assessing the need for a valuation allowance.

The Company’s tax positions are subject to income tax audits by multiple tax jurisdictions throughout the world. The Company recognizes the tax benefit of an uncertain tax position only if it is more likely than not the position will be sustainable upon examination by the taxing authority, including resolution of any related appeals or litigation processes. This evaluation is based on all available evidence and assumes that the tax authorities have full knowledge of all relevant information concerning the tax position. The tax benefit recognized is measured as the largest amount of benefit which is more likely than not (greater than 50% likely) to be realized upon ultimate settlement with the taxing authority. The Company recognizes interest accrued and penalties related to unrecognized tax benefits in income tax expense. The Company makes adjustments to these reserves in accordance with the income tax guidance when facts and circumstances change, such as the closing of a tax audit or the refinement of an estimate. To the extent that the final tax outcome of these matters is different from the amounts recorded, such differences will affect the provision for income taxes in the period in which such determination is made and could have a material impact on the Company’s financial condition and operating results.

Stock-based Compensation

The Company measures and recognizes stock-based compensation expense for all stock-based awards, including grants of restricted stock units ("RSUs") and options to purchase stocks granted to employees, outside directors and consultants based on the estimated fair value of the awards on the grant date of the award. The Company estimates the grant date fair value for options using the Black-Scholes option pricing model. The determination of the grant-date fair value using an option-pricing model is affected by the fair value of the Company’s common stock as well as assumptions regarding a number of other complex and subjective variables. These variables include expected stock price volatility over the expected term of the award, actual and projected employee stock option exercise behaviors, the risk-free interest rate for the expected term of the award, and expected dividends. The fair value of an RSU is measured using the market price of the Company's Class A common stock on the date of grant. Compensation cost is recognized on a straight-line basis over the employee requisite service period, which is the stated vesting period of the award, provided that total compensation cost recognized at least equals the pro rata value of the awards that have vested. Forfeitures are accounted for in the period in which they occur. All compensation expense is recorded in operating expenses in the consolidated statements of operations based on the recipient grant.

Cash and Cash Equivalents

The Company considers all highly liquid investments with original or remaining maturities of three months or less when purchased to be cash equivalents, which are composed of primarily bank deposits and government issued securities.

Restricted Cash and Cash Equivalents

Restricted cash and cash equivalents consist of deposits required by certain counterparties to merchant counterparty processing agreements and required reserves under certain health insurance policies. Deposit balances are required through the term of the agreement and for six months following the termination of the merchant counterparty processing agreements.

Custodial Accounts

The Company has established a relationship with its merchant processors to act as collection and paying agents, whereby a merchant processor receives funds from customers and forwards such funds to the respective Paymentus client, based on the instructions received from the Company. These merchant processors act as custodians of the cash received and the Company has no legal ownership rights to the funds held in such custodial accounts and does not control the use of these funds. As the Company does not take ownership of the funds, these custodial accounts are not included in the Company’s consolidated balance sheets. The balance of cash in the custodial accounts held by these merchant processors was $353.9 million and $47.4 million as of December 31, 2022 and December 31, 2021, respectively. Part of the increase in custodial accounts at December 31, 2022 was due to the shift of funds from Restricted Funds to the Custodial accounts, which is discussed in the below paragraph. Other increases were related to the timing of when funds were received and subsequently transferred out.

Restricted Funds Held for Financial Institutions and Financial Institution Funds In-Transit

Restricted funds held for financial institutions and the corresponding liability of financial institution funds in-transit represent the timing differences arising between the amounts the Company's sponsor bank receives from the sending financial institutions and the amounts disbursed to the recipient financial institutions. The restricted funds held for financial institutions account is a transaction account maintained at the Company’s sponsor bank for clearing payments from financial institutions (as defined by the U.S. Treasury’s Financial Crimes Enforcement Network) to other financial institutions. Restricted funds held for financial institutions represent restricted cash that, based upon the Company's intent, are restricted solely for satisfying the corresponding obligations to send funds to the various financial institutions. During the fourth quarter 2022, the Company entered into an agreement with a financial institution whereby the financial institution would take over the legal ownership of these funds and operate as the custodial service provider. Once these funds were moved to custodial accounts, the Company no longer had legal ownership or control over these funds, as such the Company no longer has Restricted Funds held for Financial Institutions and Financial Institution Funds In-Transit on the consolidated balance sheet as of December 31, 2022.

Concentration of Credit Risk

Financial instruments that potentially subject the Company to credit risk primarily consist of cash, cash equivalents, and accounts receivable. The Company maintains its cash and cash equivalents with high-quality financial institutions with investment-grade ratings. For accounts receivable, the Company is exposed to credit risk in the event of nonpayment by customers to the extent of the amounts recorded in the consolidated balance sheets. No customer accounted for more than 10% of revenue for either of the years ended December 31, 2022, 2021 and 2020. One customer accounted for more than 10% of accounts receivable for both December 31, 2022 and 2021, and no customer accounted for more than 10% of accounts receivable as of 2020.

Fair Value Measurements

The Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible. The Company determines fair value based on assumptions that market participants would use in pricing an asset or liability in the principal or most advantageous market. When considering market participant assumptions in fair value measurements, the following fair value hierarchy distinguishes between observable and unobservable inputs, which are categorized in one of the following levels:

Level 1 inputs - unadjusted quoted prices in active markets for identical assets or liabilities accessible to the reporting entity at the measurement date;
Level 2 inputs - other than quoted prices included in Level 1 inputs that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the asset or liability; and
Level 3 inputs - unobservable inputs for the asset or liability used to measure fair value to the extent that observable inputs are not available, thereby allowing for situations in which there is little, if any, market activity for the asset or liability at the measurement date.

The carrying amounts reflected in the consolidated balance sheets for accounts receivable, and accounts payable approximate their respective fair values due to the short maturities of those instruments.

Accounts and Other Receivables and Allowance for Credit Losses

Accounts receivable are recorded at invoiced amounts and do not bear interest. The Company will evaluate its accounts receivable portfolio to determine if an allowance for credit losses is necessary. The development of the allowance for credit losses is based on an expected loss model that considers reasonable and supportable forecasts of future conditions and a review of past due amounts, historical write-off and recovery experience. Past due balances over 90 days and over a specified amount are reviewed individually for collectability and all other balances are reviewed as a portfolio. Account balances are charged off against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote. The Company does not have any off-balance sheet exposure related to its customers. Other receivables included $3.0 million and $2.5 million in rebates related to interchange fees for the years ended December 31, 2022 and 2021, respectively.

The changes in the allowance for credit losses were as follows (in thousands):

 

 

 

 

 

 

 

 

 

Allowance for Credit Losses

 

Balance as of December 31, 2020

 

 

$

100

 

Charge-offs

 

 

 

(104

)

Recoveries

 

 

 

 

Provision for credit losses

 

 

 

106

 

Balance as of December 31, 2021

 

 

$

102

 

Charge-offs

 

 

 

(20

)

Recoveries

 

 

 

 

Provision for credit losses

 

 

 

288

 

Balance as of December 31, 2022

 

 

$

370

 

Deferred Offering Costs

Deferred offering costs, which consist of direct incremental legal and accounting fees, relating to the Company’s IPO, were initially capitalized and included in prepaid expenses and other current assets on the consolidated balance sheets. Upon consummation of the IPO in May 2021, the Company reclassified $2.0 million of deferred offering costs to additional paid-in capital offsetting the IPO proceeds.

Internal-use Software Development Costs

The Company capitalizes qualifying internal-use software development costs related to its platform. The costs consist of personnel costs (including related benefits) that are incurred during the application development stage, as well as implementation costs incurred to fulfill our contracts with customers as they (1) relate directly to the contract, (2) are expected to generate resources that will be used to satisfy the performance obligation under the contract, and (3) are expected to be recovered through revenues generated under the contract. Capitalization of costs begins when two criteria are met: (1) the preliminary project stage is completed, and (2) it is probable that the software will be completed and used for its intended function. Capitalization ceases when the software is substantially complete and ready for its intended use, including the completion of all significant testing. Costs related to preliminary project activities and post implementation operating activities are expensed as incurred. During the years ended December 31, 2022, 2021 and 2020 the Company capitalized $29.8 million, $19.3 million and $14.4 million in software development costs, respectively.

Capitalized costs are amortized over the estimated useful life of the software, which management estimated to be a range of three to five years, and are recorded on a straight-line basis, which represents the manner in which the expected benefit will be derived. Amortization expense is recorded in cost of revenue and operating expenses in the consolidated statement of operations aligned with the internal organizations that are the primary beneficiaries of such assets. During the years ended December 31, 2022, 2021 and 2020, the Company recorded $8.8 million, $4.9 million and $3.5 million of amortization expense in cost of revenue, and $5.9 million, $4.5 million and $3.0 million of amortization expense in operating expenses, respectively.

Property and Equipment, Net

Property and equipment, net is stated at cost less accumulated depreciation and amortization. Depreciation is computed using the straight-line method over the estimated useful life of the related asset as follows:

Computer equipment.................................................................. 3 years

Furniture and fixtures ................................................................. 5 years

Leasehold improvements are amortized over the shorter of estimated useful life or the remaining lease term. Expenses that improve an asset or extend its remaining useful life are capitalized. Upon retirement or sale, the cost of assets disposed of, and the related accumulated depreciation, is removed from the accounts and any resulting gain or loss is reflected in other income (loss) in the consolidated statements of operations. Costs of maintenance or repairs that do not extend the lives of the respective assets are expensed as incurred.

Business Combination

The purchase price of an acquisition is allocated to the tangible and intangible assets and liabilities assumed based on their estimated fair values at the acquisition dates. The excess of total consideration over the fair values of the assets acquired and the liabilities assumed is recorded as goodwill. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the assets acquired and liabilities assumed with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final determination of the values

of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments would be recorded in the consolidated statements of operations.

Impairment of Long-lived Assets (Including Goodwill and Intangible Assets)

Long-lived assets with finite lives include property and equipment, capitalized internal-use software development costs, and acquired intangible assets. The Company evaluates long-lived assets, including intangible assets and capitalized internal-use software development costs, for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets held and used is measured by comparison of the carrying amount of an asset or an asset group to estimated undiscounted future net cash flows expected to be generated by the asset or asset group. If the carrying amount of an asset exceeds these estimated future cash flows, an impairment charge is recognized in the amount by which the carrying amount of the assets exceeds the fair value of the asset or asset group.

Goodwill is not amortized but rather tested at the reporting unit level for impairment at least annually in the fourth quarter, or more frequently if events or changes in circumstances indicate that goodwill may be impaired. The Company has three reporting units. Goodwill impairment is recognized when the quantitative assessment results in the carrying value of the reporting unit exceeding its fair value, in which case an impairment charge is recorded to goodwill to the extent the carrying value exceeds the fair value, limited to the amount of goodwill. See Note 6 for more information regarding the carrying value of goodwill by reporting unit.

When reviewing goodwill for impairment, the Company performs a qualitative assessment which considers the following circumstances as well as others:

Changes in general macroeconomic conditions such as a deterioration in general economic conditions; limitations on accessing capital; or other developments in equity and credit markets;
Changes in industry and market conditions such as a deterioration in the environment in which the

Company operates; an increased competitive environment; a decline in market-dependent multiples or metrics (in both absolute terms and relative to peers); a change in the market for an entity’s products or services; or a regulatory or political development;

Changes in cost factors that have a negative effect on earnings and cash flows; and
Decline in overall financial performance (for both actual and expected performance).

The Company completed its annual goodwill impairment test as of November 30, 2022 using a qualitative assessment. The Company did not recognize any impairment of goodwill during the years ended December 31, 2022 or 2021.

Leases

The Company classifies leases as either operating or financing at inception and as necessary at modification. Leased assets represent the Company’s right to use an underlying asset for the lease term and lease liabilities represent its obligation to make lease payments arising from the lease. The Company does not obtain and control its right to use the identified asset until the lease commencement date.

Although it may have a right and an obligation to exchange lease payments for a leased asset from the date of inception, the Company is unlikely to have an obligation to make lease payments before the asset is made available for use; therefore, lease classification, recognition, and measurement are determined at the lease commencement date.

The Company made accounting policy elections, including a short-term lease exception policy, permitting the Company to not apply the recognition requirements of this standard to short-term leases (i.e., leases with expected terms of 12 months or less), and an accounting policy to account for lease and certain non-lease components as a single component for certain classes of assets other than computer equipment leases. For computer equipment leases, the Company has agreements with lease and non-lease components, which are accounted for separately. For these agreements, lease payments are allocated between the lease and non-lease components based on the relative stand-alone price of these components.

The Company has leases for office facilities, computer equipment, and data centers. The Company’s leases have remaining initial lease terms of less than one year to approximately five years, some of which include options to extend the leases for up to 4 years, and some of which include options to terminate the leases.

Operating leases are included in operating lease ROU assets, and operating lease liabilities on the Company’s consolidated balance sheets. Operating lease ROU assets and liabilities are recognized at the lease commencement date

based on the present value of lease payments over the lease term. As the Company’s leases do not provide an implicit rate, the Company uses the incremental borrowing rate based on the information available at the commencement date in determining the present value of lease payments. The incremental borrowing rate is the rate of interest that the Company would have to pay to borrow an amount equal to the lease payments on a collateralized basis over a similar term and in a similar economic environment. The operating lease ROU asset also includes any initial direct costs, lease payments made prior to lease commencement, and lease incentives received. The Company’s lease terms are the noncancelable period including any rent-free periods provided by the lessor and may include options to extend or terminate the lease when it is reasonably certain that it will exercise that option. At lease inception, and upon modification or remeasurement, the Company estimates the lease term based on its assessment of extension and termination options that are reasonably certain to be exercised. Lease cost for lease payments is recognized on a straight-line basis over the lease term.

Leased property under finance leases are included in property and equipment, net. Finance lease liabilities are included within accrued liabilities, and finance lease and other finance obligations, net of current portion on the Company’s consolidated balance sheets. Property and equipment under finance leases is generally amortized over the lease term and is included in general and administrative expenses. The interest on the finance lease liabilities is included in interest income, net.

Judgment is required when determining whether any of the Company’s data center contracts contain a lease. The Company concluded a lease exists when the asset is specifically identifiable, substantially all the economic benefit of the asset is obtained, and the right to direct the use of the asset exists during the term of the lease.

Treasury Stock

The Company accounts for treasury stock acquisitions using the cost method. The Company accounts for the retirement of treasury stock by deducting its par value from common stock or Series A preferred stock and reflecting any excess of cost over par value as a deduction from additional paid-in capital in the consolidated balance sheets.

Accounting Pronouncements

The Company is provided the option to adopt new or revised accounting guidance as an “emerging growth company” under the Jumpstart Our Business Startups Act of 2012 either (1) within the same periods as those otherwise applicable to public business entities, or (2) within the same time periods as non-public business entities, including early adoption when permissible. With the exception of standards the Company elected to early adopt, when permissible, the Company has elected to adopt new or revised accounting guidance within the same time period as non-public business entities, as indicated below.

Accounting Pronouncements Recently Adopted

In December 2019, the Financial Accounting Standards Board, ("FASB") issued Accounting Standards Update ("ASU") 2019-12, Income Taxes (“Topic 740”): Simplifying the Accounting for Income Taxes, which simplifies the accounting for income taxes by eliminating some exceptions to the general approach in ASC 740, Income Taxes in order to reduce cost and complexity of its application. The guidance is effective for financial statements issued for fiscal years beginning after December 15, 2020, and interim periods within those fiscal years, with early adoption permitted. The Company elected to early adopt this standard on January 1, 2021. Adoption of this standard did not have a material impact on its consolidated financial statements.

Accounting Pronouncements Not Yet Adopted

In October 2021, the FASB issued ASU 2021-08, "Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers" ("ASU 2021-08"). ASU 2021-08 will require companies to apply the definition of a performance obligation under ASU 2014-09, Revenue from contracts with customers (“Topic 606”) to recognize and measure contract assets and contract liabilities relating to contracts with customers that are acquired in a business combination. Under current U.S. GAAP, an acquirer generally recognizes assets acquired and liabilities assumed in a business combination, including contract assets and contract liabilities arising from revenue contracts with customers, at fair value on the acquisition date. ASU 2021-08 will result in the acquirer recording acquired contract assets and liabilities on the same basis that would have been recorded by the acquiree before the acquisition under ASU Topic 606. ASU 2021-08 is effective for fiscal years beginning after December 15, 2022, with early adoption permitted. The Company is currently evaluating the impact of this ASU on its consolidated financial statements but does not believe it will have a material impact.

v3.22.4
Revenue
12 Months Ended
Dec. 31, 2022
Revenue from Contract with Customer [Abstract]  
Revenue, Performance Obligations and Contract Balances

3. Revenue, Performance Obligations and Contract Balances

Pursuant to ASC 606, the Company evaluates the services promised in contracts with customers at contract inception, and identifies a performance obligation for each promise to transfer a service that is distinct. For the payment transaction services, the promise to the customer is that the Company stands ready to process payment transactions the customer requests on a daily basis over the contract term. Since the timing and quantity of transactions to be processed by Paymentus is not determinable, the Company views payment services to comprise an obligation to stand ready to process as many transactions as the customer requests. Under a stand-ready obligation, the evaluation of the nature of a performance obligation is focused on each time increment rather than the underlying activities. Therefore, the Company views payment services to comprise a series of distinct days of service that are substantially the same and have the same pattern of transfer to the customer. Accordingly, the promise to stand ready is accounted for as a single-series performance obligation.

ASC 606 requires that the Company determines for each customer arrangement whether revenue should be recognized at a point in time or over time. Substantially all of the Company’s revenues are recognized over time. The majority of the payment transaction services are priced as a percentage of transaction value or a specified fee per transaction. Given the nature of the promise based on unknown quantities or outcomes of services to be performed over the contract term, the total consideration is determined to be variable consideration. The variable consideration for the Company’s payment service is usage-based and, therefore, it specifically relates to the Company’s efforts to satisfy its payment services obligation. The variability is satisfied each day the service is provided to the customer. The Company directly assigns variable fees to the distinct day of service to which it relates, by considering the services performed each day. Therefore, Paymentus measures revenue for its payment service on a daily basis based on the services that are performed on that day and recognizes revenue once the transaction is complete.

The initial term of customer contracts is typically between three to five years. Termination provisions vary by customer, however the majority of customers may not terminate their contract early without penalty. Some of the contracts include tiered pricing, based primarily on volume. The fee charged per transaction is adjusted up or down if the volume processed for a specified period is different from prior period defined volumes. The Company has concluded that this volume-based pricing approach does not constitute a future material right since the discount is within a range typically offered to a class of customers with similar volume. In addition, some contracts include prescribed annual or monthly minimums, penalties for early termination, and service level agreements that may affect contractual fees if specific service levels are not achieved. The Company has determined that these processing services represent a stand-ready obligation comprising a series of distinct days of services that are substantially the same and have the same pattern of transfer to the customer.

The Company also has partner agreements, some of which contain guaranteed revenue or transaction minimum commitments and revenue sharing arrangements. Because of these minimum commitments, the Company has to evaluate the agreements to determine the fixed and variable consideration and the amount of revenue to be recognized. For the minimum commitments, the Company records the fixed consideration ratably over the commitment period and the variable consideration to the extent that the Company believes that the variable consideration is not constrained. The revenue recorded for these arrangements is net of any revenue sharing with the customer, which is typically determined based on a calculation of revenue less certain fees incurred by the Company, as defined in the agreement.

The Company recognizes fees charged to customers primarily on a gross basis as transaction revenue when the Company is the principal in respect of completing a payment transaction. In order to provide payment services, the Company routes and clears each transaction through the applicable payment network. The Company obtains authorization for the transaction and requests funds settlement from the card issuing financial institution through the payment network. When third parties are involved in the transfer of goods or services to customers, the Company considers the nature of each specific promised good or service and applies judgment to determine whether the Company controls the good or service before it is transferred to the customer or whether the Company is acting as an agent of the third party. To determine whether or not the Company controls the good or service before it is transferred to the customer, the Company assesses indicators including whether the Company or the third party is primarily responsible for fulfillment and which party has discretion in determining pricing for the good or service, as well as other considerations. Based on an assessment of these indicators, the Company has concluded that the Company bears primary responsibility for the fulfillment of the payment service with the majority of the customers, contracts directly with customers, controls the product specifications, and defines the value proposal from the Company’s services. The Company therefore bears full margin risk when completing a payment transaction, and on that basis, controls those services prior to being transferred to the customer. The interchange fees charged by the card issuing financial institutions and the fees charged by the payment networks are recognized as transaction expense within cost of revenue in the consolidated statements of operations.

ASC 606 requires disclosure of the aggregate amount of the transaction price allocated to unsatisfied performance obligations. As permitted by ASC 606, the Company has elected to exclude from this disclosure any contracts with an original duration of one year or less and any variable consideration that meets specified criteria. As described above, most significant performance obligations consist of variable consideration under a stand-ready series of distinct days of service. Such variable consideration meets the specified criteria for the disclosure exclusion; therefore, the majority of the aggregate amount of transaction price that is allocated to performance obligations that have not yet been satisfied is variable consideration that is not required for this disclosure.

Disaggregation of Revenue

The following table presents a disaggregation of revenue from contracts with customers (in thousands):

 

 

Year Ended December 31,

 

 

2022

 

 

2021

 

 

2020

 

 

Payment transaction processing revenue

 

$

490,377

 

 

$

390,703

 

 

$

297,494

 

 

Other

 

 

6,624

 

 

 

4,821

 

 

 

4,273

 

 

Total revenue

 

$

497,001

 

 

$

395,524

 

 

$

301,767

 

 

Remaining Performance Obligations

ASU Topic 606 requires disclosure of the aggregate amount of the transaction price allocated to unsatisfied
performance obligations. The purpose of this disclosure is to provide additional information about the amounts
and expected timing of revenue to be recognized from the remaining performance obligations in our existing
contracts.

As of December 31, 2022, the aggregate amount of transaction price allocated to performance obligations that are unsatisfied or partially unsatisfied was $7.2 million, which the Company expects to recognize over 75% within the next two years. The timing of revenue recognition within the next year is largely dependent upon the go-live dates of the Company's contracts.

As of December 31, 2022, the Company has contractual rights under its commercial agreements to receive approximately $58.2 million of fixed consideration related to the future minimum revenue or transaction guarantees through 2026. As permitted, the Company has elected to exclude from this disclosure any variable consideration that meets specified criteria. Accordingly, the total unsatisfied or partially unsatisfied performance obligations related to processing services is significantly higher than the amount disclosed.

Contract Balances

 

The contract asset balance at December 31, 2022 was $9.7 million of which $2.7 million was included in prepaid expenses and other current assets and $7.0 million was included in other long-term assets in the consolidated balance sheets. The contract asset balance at December 31, 2021 was $5.6 million of which $1.7 million was included in prepaid expenses and other current assets and $3.9 million was included in other long-term assets in the consolidated balance sheets. The increase in the contract asset balance was primarily related to the addition of new warrants, see Note 10 for details. During the year ended December 31, 2022 and 2021, the Company reduced revenue and the related contract assets by $2.1 million and $0.9 million, respectively.

The Company recorded $7.2 million and $3.9 million of contract liabilities in the consolidated balance sheets as of December 31, 2022 and December 31, 2021, respectively. Of the $3.9 million contract liabilities included as of December 31, 2021, $2.8 million was related to acquisitions made during the year ended December 31, 2021. The change in the contract liabilities is primarily the result of timing differences between payment from the customer and the Company’s satisfaction of each performance obligation. The revenue recognized that was included in the contract liabilities balance at the beginning of each of the years ended December 31, 2022 and 2021 was $1.0 million and $0.6 million, respectively.

v3.22.4
Business Combinations
12 Months Ended
Dec. 31, 2022
Business Combinations [Abstract]  
Business Combinations

4. Business Combinations

PayVeris, LLC

On September 1, 2021, the Company completed its acquisition of PayVeris, LLC ("Payveris") by acquiring all outstanding equity interests for a total purchase price of approximately $145.5 million, comprised of $85.1 million in cash and 2,364,270 shares of the Company's Class A common stock with a fair value of approximately $60.4 million. Payveris is a payment processing company for financial institutions. The acquisition was expected to increase the addressable

market opportunity for the Company's existing solutions while also enhancing Payveris’ platform with real-time capabilities, enhanced electronic bill presentment and additional payment options for banks, credit unions and financial institutions of all sizes.

The acquisition was accounted for as a business combination and, accordingly, the total fair value of purchase consideration was allocated to the tangible and intangible assets acquired and liabilities assumed based on their fair values on the acquisition date. The major classes of assets and liabilities to which the Company has allocated the fair value of purchase consideration were as follows (in thousands):

Accounts receivable

$

1,026

 

Prepaid expenses and other current assets

 

237

 

Intangible assets, includes software acquired

 

38,498

 

Property and equipment

 

77

 

Goodwill

 

108,950

 

Restricted funds held for financial institutions

 

31,459

 

Financial institution funds in-transit

 

(31,459

)

Accounts payable

 

(194

)

Accrued liabilities

 

(265

)

Deferred revenue

 

(2,805

)

Total

$

145,524

 

The finalization of the purchase price allocation did not result in any changes to the preliminary estimate. The Company recorded a measurement period adjustment of $8.5 million during the fourth quarter of 2021 to decrease trademarks and increase goodwill related to the refinement of inputs of the acquisition valuation. There were no measurement period adjustments during the year ended December 31, 2022.

The goodwill recognized was primarily attributed to increased synergies that are expected to be achieved from the integration of Payveris and the assembled workforce. The goodwill is deductible for income tax purposes.

The fair values and estimated useful lives of the acquired intangible assets by category were as follows (in thousands, except years):

 

Fair Value

 

 

Useful Life
(Years)

 

 Customer Relationships

$

26,154

 

 

 

8.0

 

 Trademarks

 

3,993

 

 

 

4.0

 

 Developed Technology

 

8,102

 

 

 

4.0

 

 Total

$

38,249

 

 

 

 

Finovera, Inc.

On September 2, 2021, the Company completed its acquisition of Finovera by acquiring all outstanding shares for a total purchase price of approximately $12.9 million, net of cash acquired, comprised of $5.0 million in cash of which $0.8 million is being held back by the Company for a period of twenty-four months following the transaction closing date and is recorded in finance leases and other finance obligations, net of current portion in the consolidated balance sheets, and 293,506 shares of the Company's Class A common stock with a fair value of approximately $7.9 million. Finovera was a bill aggregation technology provider for financial institutions. The acquisition of Finovera was expected to increase the addressable market opportunity for the Company's biller and financial institution solutions by, among other things, increasing the availability of certain bill data. Effective March 31, 2022, Finovera was merged with and into Payveris, with Payveris as the surviving company.

The acquisition was accounted for as a business combination and, accordingly, the total fair value of purchase consideration was allocated to the tangible and intangible assets acquired and liabilities assumed based on their fair values on the acquisition date. The major classes of assets and liabilities to which the Company has allocated the fair value of purchase consideration were as follows (in thousands):

Cash

$

65

 

Accounts receivable

 

267

 

Intangible assets

 

6,048

 

Prepaid expenses and other current assets

 

39

 

Goodwill

 

7,266

 

Accounts payable

 

(85

)

Accrued liabilities

 

(72

)

Deferred taxes

 

(588

)

Total

$

12,940

 

The finalization of the purchase price allocation did not result in any changes to the preliminary estimate. There were no measurement period adjustments during the year ended December 31, 2022.

The goodwill recognized was primarily attributed to increased synergies that are expected to be achieved from the integration of Finovera's business operations and the assembled workforce. The goodwill is not deductible for income tax purposes.

The fair values and estimated useful lives of the acquired intangible assets by category were as follows (in thousands, except years):

 

Fair Value

 

 

Useful Life
(Years)

 

 Developed Technology

$

5,155

 

 

 

4.0

 

 Customer Relationships

 

893

 

 

 

2.0

 

 Total

$

6,048

 

 

 

 

PROFIT Financial, Inc.

On December 19, 2022, the Company completed its acquisition of PROFIT Financial, Inc. ("PROFIT") by acquiring all outstanding shares of PROFIT for a total purchase price of approximately $4.3 million, net of cash acquired, comprised of $3.3 million cash of which $0.1 million is included as a short term payable at December 31, 2022 and $0.6 million is being held back by the Company for a period of twelve to twenty-four months following the transaction close date and is recorded in finance leases and other finance obligations, net of current portion in the consolidated balance sheets. PROFIT is a financial and accounting software company with offerings to small business. The acquisition of PROFIT is expected to increase the Company's market opportunities for the Company's existing solutions while enhancing the PROFIT platform.

The acquisition was accounted for as a business combination and, accordingly, the total fair value of purchase consideration was allocated to the tangible and intangible assets acquired and liabilities assumed based on their fair values on the acquisition date. The major classes of assets and liabilities to which the Company has allocated the fair value of purchase consideration were as follows (in thousands):

Cash

$

261

 

Intangible assets

 

1,873

 

Goodwill

 

2,509

 

Deferred taxes

 

(382

)

Total

$

4,261

 

The purchase price allocation is preliminary. The Company continues to collect information with regard to its estimates and assumptions, including potential liabilities. The Company will record adjustments to the fair value of net assets acquired and goodwill within 12 months of the measurement period.

The goodwill recognized was primarily attributed to increased synergies that are expected to be achieved from the integration of PROFIT and the assembled workforce. The goodwill is not deductible for income tax purposes.

The fair values and estimated useful lives of the acquired intangible assets by category were as follows (in thousands, except years):

 

Fair Value

 

 

Useful Life
(Years)

 

 Brand

$

45

 

 

 

4.0

 

 Developed Technology

 

1,828

 

 

 

4.0

 

 Total

$

1,873

 

 

 

 

 

Costs incurred for the PROFIT acquisition were not material. Costs incurred for the Payveris and Finovera acquisitions were approximately $1.7 million for the year ended December 31, 2021.

The revenue and expenses of the acquired businesses have been included in the Company's consolidated financial results since the acquisition date. Revenues and expenses related to these acquisitions and pro forma results of operations have not been presented for the years ended December 31, 2022 and 2021 because the effects of these acquisitions were not material to the Company's overall operations. All acquisition related costs were expensed as incurred and have been recorded in general and administrative expenses in the consolidated statements of operations.

v3.22.4
Property and Equipment, Net
12 Months Ended
Dec. 31, 2022
Property, Plant and Equipment [Abstract]  
Property and Equipment, Net

5. Property and Equipment, Net

Property and equipment, net consisted of the following (in thousands):

 

 

 

 

December 31,

 

 

December 31,

 

 

 

 

 

2022

 

 

2021

 

 

Computer equipment

 

 

$

5,476

 

 

$

4,934

 

 

Furniture and fixtures

 

 

 

1,672

 

 

 

1,456

 

 

Leasehold improvements

 

 

 

419

 

 

 

445

 

 

Total property and equipment

 

 

 

7,567

 

 

 

6,835

 

 

Less: Accumulated depreciation and amortization

 

 

 

(5,744

)

 

 

(4,791

)

 

Property and equipment, net

 

 

$

1,823

 

 

$

2,044

 

 

Depreciation and amortization expense recorded for property and equipment was $1.2 million, $1.1 million and $1.0 million for the years ended December 31, 2022, 2021 and 2020, respectively.

v3.22.4
Goodwill and Intangible Assets
12 Months Ended
Dec. 31, 2022
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill and Intangible Assets

6. Goodwill and Intangible Assets

Goodwill

The changes in the carrying amount of goodwill by reporting unit were as follows (in thousands):

 

 

United
States

 

 

Other

 

 

Total

 

Balance as of December 31, 2020

 

$

12,303

 

 

$

902

 

 

$

13,205

 

Goodwill acquired(1)

 

 

116,216

 

 

 

 

 

 

116,216

 

Foreign currency translation adjustments

 

 

 

 

 

(8

)

 

 

(8

)

Balance as of December 31, 2021

 

$

128,519

 

 

$

894

 

 

$

129,413

 

Goodwill acquired(1)

 

 

2,509

 

 

 

 

 

 

2,509

 

Foreign currency translation adjustments

 

 

 

 

 

(71

)

 

 

(71

)

Balance as of December 31, 2022

 

$

131,028

 

 

$

823

 

 

$

131,851

 

(1) The goodwill acquired in the year ended December 31, 2022 is related to the PROFIT acquisition and the goodwill acquired in year ended December 31, 2021 is related to the Payveris and Finovera acquisitions. See Note 4.

 

Intangible Assets

Intangible assets, net consisted of the following (in thousands):

 

 

 

December 31, 2022

 

 

 

Gross
Carrying
Amount

 

 

Accumulated
Amortization

 

 

Net
Carrying
Amount

 

 

Weighted-
Average
Useful Life
(Years)

 

Technology

 

$

22,631

 

 

$

(11,965

)

 

$

10,666

 

 

 

4.0

 

License

 

 

2,503

 

 

 

(2,503

)

 

 

 

 

 

 

Customer relationship

 

 

33,788

 

 

 

(11,695

)

 

 

22,093

 

 

 

8.0

 

Software

 

 

1,212

 

 

 

(661

)

 

 

551

 

 

 

3.0

 

Trademark

 

 

4,238

 

 

 

(1,531

)

 

 

2,707

 

 

 

4.0

 

Total

 

$

64,372

 

 

$

(28,355

)

 

$

36,017

 

 

 

 

 

 

 

December 31, 2021

 

 

 

Gross
Carrying
Amount

 

 

Accumulated
Amortization

 

 

Net
Carrying
Amount

 

 

Weighted-
Average
Useful Life
(Years)

 

Technology

 

$

20,837

 

 

$

(8,655

)

 

$

12,182

 

 

 

4.0

 

License

 

 

2,652

 

 

 

(2,652

)

 

 

 

 

 

 

Customer relationship

 

 

33,830

 

 

 

(8,021

)

 

 

25,809

 

 

 

8.0

 

Software

 

 

893

 

 

 

(456

)

 

 

437

 

 

 

3.0

 

Trademark

 

 

4,193

 

 

 

(533

)

 

 

3,660

 

 

 

4.0

 

Total

 

$

62,405

 

 

$

(20,317

)

 

$

42,088

 

 

 

 

 

Amortization expense of intangible assets was $8.3 million, $2.9 million and $0.6 million for the years ended December 31, 2022, 2021 and 2020 respectively.

As of December 31, 2022, future amortization expense is expected to be as follows (in thousands):

 

Year Ending December 31,

 

 

 

2023

 

$

8,546

 

2024

 

 

8,249

 

2025

 

 

6,756

 

2026

 

 

3,748

 

2027

 

 

3,269

 

Thereafter

 

 

5,449

 

Total future amortization expense

 

$

36,017

 

v3.22.4
Leases
12 Months Ended
Dec. 31, 2022
Leases [Abstract]  
Leases

7. Leases

The Company enters into operating and finance leases, primarily related to rental of office space, equipment and data centers. Both operating and finance leases have remaining lease terms which range from less than one year to five years, and often include one or more renewal or termination options. These options are not included in the determination of the lease term at commencement unless it is reasonably certain that the Company will exercise the option.

The components of lease cost were as follows (in thousands):

 

 

 

 

Year Ended December 31,

 

 

 

 

2022

 

 

2021

 

Operating lease cost

 

 

$

2,460

 

 

$

2,847

 

Finance lease cost

 

 

 

 

 

 

 

Depreciation expense

 

 

 

268

 

 

 

272

 

Interest on finance lease liabilities

 

 

 

8

 

 

 

16

 

Total finance lease cost

 

 

 

276

 

 

 

288

 

Short-term lease cost

 

 

 

972

 

 

 

1,063

 

Total lease cost

 

 

$

3,708

 

 

$

4,198

 

 

 

Supplemental cash flow information related to leases was as follows (in thousands):

 

 

 

 

Year Ended December 31,

 

 

 

 

2022

 

 

2021

 

Cash paid for amounts included in the measurement of lease liabilities

 

 

 

 

 

 

 

Operating cash flows for operating leases

 

 

$

2,103

 

 

$

2,755

 

Operating cash flows for finance leases

 

 

 

8

 

 

 

16

 

Financing cash flows for finance leases

 

 

 

268

 

 

 

272

 

Right-of-use assets obtained in exchange of operating lease obligations

 

 

 

3,938

 

 

 

2,550

 

Property and equipment obtained in exchange of finance lease obligations

 

 

 

--

 

 

 

--

 

Weighted-average remaining lease term and discount rate for the Company’s leases were as follows:

 

 

 

December 31,

 

 

 

 

2022

 

 

2021

 

Weighted-average remaining lease term (years)

 

 

 

 

 

 

 

Operating leases

 

 

 

6.6

 

 

 

8.3

 

Finance leases

 

 

 

0.2

 

 

 

1.2

 

Weighted-average discount rate

 

 

 

 

 

 

 

Operating leases

 

 

 

3.24

%

 

 

2.82

%

Finance leases

 

 

 

3.24

%

 

 

3.24

%

The total remaining lease payments under non-cancelable operating and finance leases as of December 31, 2022 were as follows (in thousands):

 

Year Ending December 31,

 

 

Operating Leases

 

 

Finance Leases

 

2023

 

 

 

1,880

 

 

 

102

 

2024

 

 

 

1,855

 

 

 

 

2025

 

 

 

1,845

 

 

 

 

2026

 

 

 

1,766

 

 

 

 

2027

 

 

 

1,061

 

 

 

 

Thereafter

 

 

 

2,663

 

 

 

 

Total minimum lease payments including interest

 

 

$

11,070

 

 

$

102

 

Less imputed interest

 

 

 

(1,008

)

 

 

--

 

Total lease liabilities

 

 

$

10,062

 

 

$

102

 

v3.22.4
Accrued Liabilities
12 Months Ended
Dec. 31, 2022
Accrued Liabilities, Current [Abstract]  
Accrued Liabilities

8. Accrued Liabilities

Accrued liabilities consisted of the following (in thousands):

 

 

December 31,

 

 

December 31,

 

 

 

2022

 

 

2021

 

Payroll and employee-related expenses

 

$

9,214

 

 

$

8,093

 

Finance leases and other financing obligations

 

 

1,813

 

 

 

2,382

 

Other accrued liabilities

 

 

4,782

 

 

 

2,016

 

Total

 

$

15,809

 

 

$

12,491

 

Finance leases and other financing obligations includes the current portion of finance leases related to the acquisition of computer equipment and short-term insurance premium financing arrangements.

v3.22.4
Commitments and Contingencies
12 Months Ended
Dec. 31, 2022
Commitments and Contingencies Disclosure [Abstract]  
Commitments and Contingencies

9. Commitments and Contingencies

Other Commitments

The Company has entered into certain non-cancellable agreements for software and marketing services that specify all significant terms, including fixed or minimum services to be used, pricing provisions and the approximate timing of the

transaction. Obligations under contracts that are cancellable or with remaining terms of 12 months or less are not included.

Future minimum payments under other non-cancellable agreements as of December 31, 2022 were as follows (in thousands):

 Year Ending December 31,

 

 

 

 

2023

 

 

$

4,416

 

2024

 

 

 

2,965

 

2025

 

 

 

719

 

 

 

 

$

8,100

 

401(k) Plan

The Company sponsors a 401(k) defined contribution plan covering all eligible U.S. employees. Contributions to the 401(k) plan are discretionary. The Company made $0.9 million of matching contributions to the 401(k) plan for the year ended December 31, 2022. The Company did not make any matching contributions to the 401(k) plan for the years ended December 31, 2021 and 2020.

Legal Matters

The Company is involved from time to time in various claims and legal actions arising in the ordinary course of business. For certain pending matters, accruals have not been established because such matters have not progressed sufficiently through discovery, and/or development of important factual information and legal information is insufficient to enable the Company to estimate a range of possible loss, if any. While it is not feasible to predict or determine the ultimate outcome of these matters, the Company believes that none of its current legal proceedings will have a material adverse effect on its financial position, results of operations, or cash flows as of and for the years ended December 31, 2022, 2021 and 2020.

Indemnification

The Company enters into indemnification provisions under agreements with other parties in the ordinary course of business, including business partners, investors, contractors, customers, and the Company’s officers, directors, and certain employees. The Company has agreed to indemnify and defend the indemnified party claims and related losses suffered or incurred by the indemnified party from actual or threatened third-party claims due to the Company’s activities or non-compliance with obligations or representations made by the Company. The Company seeks to limit, or cap, its indemnification exposure in its commercial and other contracts. It is not possible to determine the maximum potential loss under these indemnification provisions due to the Company’s limited history of prior indemnification claims and the unique facts and circumstances involved in each particular provision.
v3.22.4
Related Party Transactions
12 Months Ended
Dec. 31, 2022
Related Party Transactions [Abstract]  
Related Party Transactions

15. Related Party Transactions

Transactions involving related parties cannot be presumed to be carried out on an arm’s length basis due to the absence of free market forces that naturally exist in business dealings between two or more unrelated entities. Related party transactions may not always be favorable to the Company’s business and may include terms, conditions and agreements that are not necessarily beneficial to or in the best interest of the Company.

On September 6, 2011, the Company issued a loan to the Company’s Chief Executive Officer for $0.8 million at an interest rate of 2% per annum. The Company recorded the principal amount of $0.8 million as a reduction to additional paid-in capital in the consolidated statements of stockholders’ equity. The Chief Executive Officer and an entity affiliated with him pledged 805 shares of the Company's Series A preferred shares and 1,788,205 common shares as security for the loan. The loan principal and interest were due and payable on September 6, 2026. During the years ended December 31, 2021 and 2020, the Company recognized an immaterial amount of interest income relating to the loan. On March 16, 2021, the Company’s Chief Executive Officer paid in full the loan outstanding in the amount of $0.8 million, plus accrued interest of $0.2 million for a total payment of $1.0 million.

The wife of the Company’s Chief Executive Officer serves as a vice president for the Company. She received aggregate compensation, inclusive of her base salary and bonus of $0.3 million for her employment with the Company for the year ended December 31, 2022, and $0.2 million for each of the years ended December 31, 2021 and 2020. In addition, the son of a member of the Company’s board of directors serves as a vice president of the Company and he received aggregate compensation, inclusive of his base salary and bonus, of $0.3 million for his employment with the Company for each of the years ended December 31, 2022, 2021 and 2020, respectively.

 

v3.22.4
Equity
12 Months Ended
Dec. 31, 2022
Equity [Abstract]  
Equity

10. Equity

Preferred Stock

In connection with the IPO, the Company’s amended and restated certificate of incorporation became effective, which authorized the issuance of 5,000,000 shares of undesignated preferred stock with a par value of $0.0001 per share with rights and preferences, including voting rights, designated from time to time by the board of directors.

Common Stock

The Company has two classes of common stock: Class A common stock and Class B common stock. In connection with the IPO, the Company’s amended and restated certificate of incorporation became effective, which authorized the issuance of 883,950,000 shares of Class A common stock and 111,050,000 shares of Class B common stock. The shares of Class A common stock and Class B common stock are identical, except with respect to voting and conversion. Each share of Class A common stock is entitled to one vote. Each share of Class B common stock is entitled to ten votes. Class A and Class B common stock have a par value of $0.0001 per share, and are referred to as common stock throughout the notes to the consolidated financial statements, unless otherwise noted. Holders of common stock are entitled to receive any dividends as may be declared from time to time by the board of directors.

Shares of Class B common stock may be converted to Class A common stock at any time at the option of the stockholder. Shares of Class B common stock automatically convert to Class A common stock upon the following: (i) sale or transfer of such share of Class B common stock; (ii) the death of the Class B common stockholder (or nine months

after the date of death if the stockholder is one of the Company’s founders); and (iii) on the first trading day on or after the date on which the outstanding shares of Class B common stock represent less than 10% of the then outstanding Class A and Class B common stock. Following the conversion of all outstanding shares of Class B common stock into Class A common stock, no further shares of Class B common stock will be issued.

Series A Preferred Stock

Upon completion of the IPO, the Company used approximately $57.4 million of the net proceeds to redeem all of the issued and outstanding shares of Series A preferred stock (including accrued dividends of $34.4 million). As of December 31, 2022 and 2021, there were no shares of Series A preferred stock issued and outstanding.

Warrant

On May 13, 2021, the Company entered into a warrant agreement with JPMC Strategic Investments I Corporation (“JPMC”), an affiliate of J.P. Morgan Securities LLC, an underwriter in our 2021 IPO, pursuant to which the Company agreed to issue a warrant to JPMC for up to 509,370 shares of Class A common stock upon completion of the IPO at an exercise price of $18.38 per share. Upon completion of the IPO, 382,027 of the warrant shares had vested and are therefore, exercisable. The vesting of the remaining 127,343 shares of Class A common stock underlying the warrant will be subject to the achievement of certain commercial milestones through December 31, 2025 pursuant to a related commercial agreement with JPMorgan Chase Bank, National Association (“JPM Chase”), an affiliate of JPMC. As discussed below, this commercial agreement was amended in August 2022, and the achievement of certain commercial milestones was extended through December 31, 2026 and minimum revenue commitments were set for each of the calendar years through 2026. Consistent with classification guidance in ASU Topic 606, the Company accounts for the consideration payable in the form of warrants to a customer as a reduction of the transaction price and, therefore, of revenue as the revenue is earned. The warrant fair value was determined using the Black-Scholes pricing model in accordance with ASC 718, Compensation-Stock Compensation.

 

During 2021, the Company updated the May 2021 warrant value recognized based on the expectation that the probability of achievement of certain milestones would be achieved. The increase was recorded using the fair value determined at the time of grant multiplied by the estimated number of remaining warrants expected to vest. This increase was recorded as additional paid-in capital and as a contract asset included in prepaid expenses and other current assets and other long-term assets in the consolidated balance sheets. The increase made to the May 2021 warrant valuation in 2022 was not material.

 

On August 29, 2022, the Company entered into a warrant agreement with JPMC, in connection with an amendment to the Company's existing commercial agreement with JPM Chase discussed above, pursuant to which the Company issued a warrant to JPMC for up to 684,510 shares of Class A common stock at an exercise price of $10.10 per share. Upon signing of the warrant agreement, 171,128 of the warrant shares had vested and are therefore, exercisable. The vesting of the remaining 513,382 shares of Class A common stock underlying the warrant will be subject to the achievement of certain commercial milestones through December 31, 2026 pursuant to the commercial agreement, as amended.

 

As of December 31, 2022, an aggregate of 588,172 warrants had vested and were exercisable under the outstanding warrant agreements.

v3.22.4
Stock-Based Compensation
12 Months Ended
Dec. 31, 2022
Share-Based Payment Arrangement [Abstract]  
Stock-Based Compensation

11. Stock-Based Compensation

In May 2021, the Company’s board of directors adopted, and its stockholders approved, the 2021 Equity Incentive Plan (the “2021 Plan”), which became effective in connection with the IPO. The 2021 Plan provides for the grant of incentive stock options, within the meaning of Section 422 of the Internal Revenue Code, to the Company's employees and any of its parent or subsidiary corporations’ employees, and for the grant of nonstatutory stock options, restricted stock, restricted stock units, stock appreciation rights, and performance awards to the Company’s employees, directors and consultants and any of its parent or subsidiary corporations’ employees and consultants. A total of 10,459,000 shares of the Company’s Class A common stock have been reserved for issuance under the 2021 Plan in addition to (i) an annual increase of 4% of the outstanding shares of the Company's common stock, with Class A and Class B common stock taken together, on the first day of each fiscal year (the "Evergreen Addition") and (ii) upon the expiration, forfeiture, cancellation, or reacquisition of any shares of Class B common stock underlying outstanding stock awards granted under the 2012 Equity Incentive Plan, an equal number of shares of Class A common stock, such number of shares not to exceed 7,563,990. On January 1, 2022 and 2023, pursuant to the Evergreen Addition, approximately 4.8 million and 4.9

million shares of Class A common stock were added to the 2021 Plan issuance reserve. At December 31, 2022, there were 14.1 million remaining shares available for the Company to grant under the 2021 Plan.

Stock Options

A summary of the Company’s option activity during the year ended December 31, 2022 was as follows (in thousands, except share and per share amounts):

 

 

 

 

 

 

 

 

Weighted-

 

 

 

 

 

 

 

 

 

Weighted-

 

 

Average

 

 

 

 

 

 

 

 

 

Average

 

 

Remaining

 

 

Aggregate

 

 

 

Options

 

 

Exercise Price

 

 

Contractual

 

 

Intrinsic

 

 

 

Outstanding

 

 

per Share

 

 

Life (years)

 

 

Value

 

Outstanding at December 31, 2021

 

 

6,849,910

 

 

$

5.05

 

 

 

4.98

 

 

$

205,010

 

Options granted

 

 

 

 

 

 

 

 

 

 

 

 

Options exercised

 

 

(2,480,516

)

 

 

0.60

 

 

 

 

 

 

 

Options forfeited

 

 

(213,754

)

 

 

8.66

 

 

 

 

 

 

 

Outstanding at December 31, 2022

 

 

4,155,640

 

 

$

7.52

 

 

 

5.87

 

 

$

4,420

 

Exercisable at December 31, 2022

 

 

3,280,611

 

 

$

7.22

 

 

 

5.71

 

 

$

4,388

 

There were no options granted during the year ended December 31, 2022. The weighted average grant date fair value of options granted during the years ended December 31, 2021 and 2020, was $3.38 and $3.71, respectively. Aggregate intrinsic value represents the difference between the exercise price of the options and the fair value of the Company’s common stock. The aggregate intrinsic value of options exercised for the year ended December 31, 2022 and 2021 was $38.5 million and $17.8 million, respectively.

The fair value of options granted during the years ended December 31, 2021 and 2020 was estimated using the Black-Scholes option-pricing model with the following weighted-average assumptions:

 

 

Year Ended December 31,

 

 

 

2021

 

 

2020

 

 

 

 

 

 

 

 

Dividend yield

 

 

0.0

%

 

 

0.0

%

Risk-free interest rate

 

0.3 % - 0.8%

 

 

0.3 % - 0.4%

 

Expected term (in years)

 

 

5

 

 

 

5

 

Expected volatility

 

 

38.0

%

 

 

50.0

%

 

The determination of the fair value of stock options on the date of grant using a Black-Scholes option-pricing model is affected by the fair value of the Company’s common stock, as well as assumptions regarding a number of variables that are complex, subjective and generally require significant judgment to determine. The valuation assumptions were determined as follows:

Expected Term

The expected life of options granted to employees was determined by using management’s best estimation of exercise activity.

Risk-Free Interest Rate

The Company utilizes a risk-free interest rate in the option valuation model based on U.S. Treasury zero-coupon issues, with remaining terms similar to the expected term of the options.

Expected Volatility

As the Company does not have an extensive trading history for its common stock, the expected volatility is based on the historical volatility of the Company’s publicly traded industry peers utilizing a period of time consistent with the Company’s estimate of expected term.

Expected Dividend Yield

The Company does not anticipate paying any cash dividends in the foreseeable future and, therefore, uses an expected dividend yield of zero in the option valuation model.

Fair Value of Underlying Common Stock

Prior to the initial public offering, the fair value of the shares of common stock underlying stock options was estimated by the Company. The Company prepared the valuations with the assistance of a third-party valuation firm, utilizing approaches and methodologies consistent with the American Institute of Certified Public Accountants Practice Aid, Valuation of Privately-Held-Company Equity Securities Issued as Compensation and information provided by management, including historical and projected financial information, prospects and risks, company performance, various corporate documents, capitalization, and economic and financial market conditions. Management, with its third-party valuation firm, also utilized other economic, industry, and market information obtained from other resources considered reliable. After the initial public offering, the Company used the publicly quoted price as reported on the New York Stock Exchange as the fair value of its common stock.

RSUs

In August 2021, the Company began issuing RSUs to certain employees and nonemployees under the 2021 Plan. A summary of the Company’s RSU activity during the year ended December 31, 2022 was as follows:

 

 

 

 

 

Weighted-

 

 

 

 

 

 

 

Average

 

 

 

 

Number of

 

 

Grant Date

 

 

 

 

RSU's Outstanding

 

 

Fair Value

 

 

Awarded and unvested at December 31, 2021

 

 

513,547

 

 

$

25.93

 

 

Awards granted

 

 

1,163,428

 

 

 

15.28

 

 

Awards vested

 

 

(121,496

)

 

 

25.97

 

 

Awards forfeited

 

 

(193,059

)

 

 

17.48

 

 

Awarded and unvested at December 31, 2022

 

 

1,362,420

 

 

$

18.03

 

 

The fair value of RSU grants is determined based upon the market closing price of the Company's Class A common stock on the date of grant. RSUs vest over the requisite service period, which ranges between four and five years from the date of grant, subject to continued employment for employees and provision of services for nonemployees. No RSUs vested during the year ended December 31, 2021.

Stock-based compensation expense included in the consolidated statements of operations was as follows (in

thousands):

 

 

Year Ended December 31,

 

 

 

2022

 

 

2021

 

 

2020

 

Cost of revenue

 

$

 

 

$

 

 

$

 

Operating expenses

 

 

 

 

 

 

 

 

 

Research and development

 

 

1,647

 

 

 

517

 

 

 

27

 

Sales and marketing

 

 

1,736

 

 

 

280

 

 

 

34

 

General and administrative

 

 

3,353

 

 

 

2,339

 

 

 

1,933

 

Total stock-based compensation

 

$

6,736

 

 

$

3,136

 

 

$

1,994

 

At December 31, 2022, there was $2.3 million of total unrecognized compensation cost related to unvested stock options granted under the 2012 Equity Incentive Plan, which is expected to be recognized over a remaining weighted-average period of 1.4 years.

At December 31, 2022, there was $22.2 million of total unrecognized compensation cost related to unvested RSUs granted under the 2021 Plan, which is expected to be recognized over a remaining weighted-average period of 3.5 years.

v3.22.4
Income Taxes
12 Months Ended
Dec. 31, 2022
Income Tax Disclosure [Abstract]  
Income Taxes

12. Income Taxes

The components of income before income taxes were as follows (in thousands):

 

 

December 31,

 

 

 

2022

 

 

2021

 

 

2020

 

United States

 

$

(4,579

)

 

$

7,265

 

 

$

16,548

 

Foreign

 

 

3,271

 

 

 

3,101

 

 

 

1,816

 

Total

 

$

(1,308

)

 

$

10,366

 

 

$

18,364

 

The provision for income taxes consisted of the following (in thousands):

 

 

December 31,

 

 

 

2022

 

 

2021

 

 

2020

 

 Current:

 

 

 

 

 

 

 

 

 

Domestic

 

$

1,303

 

 

$

915

 

 

$

2,485

 

Foreign

 

 

875

 

 

 

811

 

 

 

534

 

Total

 

 

2,178

 

 

 

1,726

 

 

 

3,019

 

 Deferred:

 

 

 

 

 

 

 

 

 

Domestic

 

 

(3,020

)

 

 

(765

)

 

 

1,583

 

Foreign

 

 

47

 

 

 

105

 

 

 

51

 

Total

 

 

(2,973

)

 

 

(660

)

 

 

1,634

 

Provision for income taxes

 

$

(795

)

 

$

1,066

 

 

$

4,653

 

The effective income tax rate differs from the federal statutory income tax rate applied to the income before provision for income taxes due to the following (in thousands):

 

 

December 31,

 

 

 

2022

 

 

2021

 

 

2020

 

Federal statutory rate

 

 

21.0

%

 

 

21.0

%

 

 

21.0

%

State taxes

 

 

(40.0

)%

 

 

4.8

%

 

 

4.3

%

Non-deductible executive compensation

 

 

(32.4

)%

 

 

14.3

%

 

 

%

Non-deductible IPO expenses

 

 

%

 

 

4.5

%

 

 

%

Other permanent differences

 

 

(8.3

)%

 

 

0.6

%

 

 

(0.3

)%

Excess tax benefit on stock-based compensation

 

 

675.6

%

 

 

(41.6

)%

 

 

%

Difference in prior year tax filings from provision

 

 

(22.6

)%

 

 

4.3

%

 

 

0.1

%

Foreign tax rate differences

 

 

0.1

%

 

 

2.5

%

 

 

%

Valuation Allowance

 

 

(542.8

)%

 

 

%

 

 

%

Other

 

 

10.2

%

 

 

%

 

 

0.2

%

 

 

 

60.8

%

 

 

10.4

%

 

 

25.3

%

Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company's deferred tax assets and liabilities at December 31, 2022 and 2021 were as follows (in thousands):

 

 

 

 

December 31,

 

 

 

 

 

2022

 

 

2021

 

Deferred tax assets:

 

 

 

 

 

 

 

 

Stock-based compensation and other accruals

 

 

 

$

2,806

 

 

$

1,895

 

Federal and state net operating losses

 

 

 

 

602

 

 

 

3,919

 

Foreign tax credit

 

 

 

 

829

 

 

 

741

 

Operating lease liabilities

 

 

 

 

4,015

 

 

 

3,732

 

Fixed assets

 

 

 

 

--

 

 

 

87

 

Capitalized research and development costs

 

 

 

 

5,560

 

 

 

 

Intangible assets (including capitalized internal-use software development costs)

 

 

 

 

300

 

 

 

 

Other

 

 

 

 

635

 

 

 

76

 

Total deferred tax assets

 

 

 

 

14,747

 

 

 

10,450

 

Valuation allowance

 

 

 

 

(7,804

)

 

 

(744

)

Net deferred tax assets

 

 

 

$

6,943

 

 

$

9,706

 

Deferred tax liabilities:

 

 

 

 

 

 

 

 

Intangible assets (including capitalized internal-use software development costs)

 

 

 

 

--

 

 

 

(9,031

)

Goodwill

 

 

 

 

(3,478

)

 

 

 

Fixed assets

 

 

 

 

(119

)

 

 

(98

)

Operating lease right-of-use assets

 

 

 

 

(3,817

)

 

 

(3,602

)

Foregone foreign tax credit

 

 

 

 

(93

)

 

 

(130

)

Total deferred tax liabilities

 

 

 

 

(7,507

)

 

 

(12,861

)

Net deferred tax liabilities

 

 

 

$

(564

)

 

$

(3,155

)

 

 

 

 

 

 

 

 

 

Reported as:

 

 

 

 

 

 

 

 

Deferred tax asset (non-current)

 

 

 

$

116

 

 

$

163

 

Deferred tax liability (non-current)

 

 

 

 

(680

)

 

 

(3,318

)

Net deferred tax liabilities

 

 

 

$

(564

)

 

$

(3,155

)

The Company had a valuation allowance of $7.8 million and $0.7 million as of December 31, 2022 and 2021, respectively. During 2022, given the cumulative history of losses (after adjusting for permanent differences mainly related to excess tax benefits on stock-based compensation), the Company recorded an increase of $7.1 million to the valuation allowance. This increase represented a full valuation allowance against its net U.S. deferred tax assets as it determined it was more likely than not the Company will not be able to utilize these deferred tax assets. Even though the Company is expecting to report U.S. taxable income for the year ended December 31, 2022, due to the new requirements to capitalize research and development, given the cumulative history of losses it is not more likely than not that the Company will be able to utilize the resulting deferred tax assets in the future. In prior years, the valuation allowance was only recorded against certain acquired state net operating losses and certain excess foreign tax credits.

As of December 31, 2022, the Company had $0.9 million of federal and $4.4 million of state net operating loss carryforwards available to offset future taxable income. State net operating losses, if not utilized, will begin to expire in 2031. A portion of these losses were acquired in the acquisition of Finovera, and therefore are subject to change of control provisions, which limit the amount of acquired tax attributes that can be utilized in a given tax year. The Company does not expect the change of control limitations to significantly impact our ability to utilize these attributes. Furthermore, the Company had an immaterial amount of non-refundable federal investment tax credits as of December 31, 2022 and 2021 in Canada, which are available to reduce future Canadian taxes and, if unused, begin to expire in 2035.

As of December 31, 2022 and 2021, the total amount of unrecognized tax benefits that, if recognized, would impact the effective tax rate was not material.

Interest and penalties related to income tax matters are classified as a component of income tax expense and were immaterial for the years ended December 31, 2022, 2021 and 2020. Although it is reasonably possible that certain unrecognized tax benefits may increase or decrease within the next 12 months due to tax examination changes, settlement activities, or the impact on recognition and measurement considerations related to the results of published tax cases or other similar activities, the Company does not anticipate any significant changes to unrecognized tax benefits over the next 12 months.

The Company files income tax returns in the U.S. federal jurisdiction, various state jurisdictions, and in various international jurisdictions. The Company’s tax filings remain subject to audits by applicable tax authorities for a certain length of time following the tax year to which those filings relate. Tax years 2019 and forward generally remain open for

examination for federal and state tax purposes. Tax years 2018 and forward generally remain open for examination for foreign tax purposes.

The Company has not recorded foreign withholding taxes or deferred income tax liabilities related to undistributed earnings of foreign operations of approximately $6.9 million and $4.8 million as of December 31, 2022 and 2021, respectively, since such earnings are considered permanently invested.

v3.22.4
Net (Loss) Income Per Share Attributable to Common Stock
12 Months Ended
Dec. 31, 2022
Earnings Per Share [Abstract]  
Net (Loss) Income Per Share Attributable to Common Stock

13. Net (Loss) Income Per Share Attributable to Common Stock

Basic net (loss) income per share attributable to common stockholders is computed by deducting the undeclared dividends on the Series A preferred stock from net income to arrive at net income attributable to common stock and dividing the net income attributable to common stockholders by the weighted-average number of shares of common stock outstanding during the period.

Diluted net (loss) income per share attributable to common stock is computed by giving effect to all potentially dilutive common stock equivalents to the extent they are dilutive. The dilutive effect of outstanding options, RSUs and warrants is reflected in diluted net (loss) income per share attributable to common stock by application of the treasury stock method. The calculation of diluted net (loss) income per share attributable to common stock excludes all anti-dilutive common shares.

The rights of the holders of Class A and Class B common stock are identical, except with respect to voting and conversion. As the liquidation and dividend rights are identical, the undistributed earnings are allocated on a proportionate basis to each class of common stock and the resulting basic and diluted net income per share attributable to common stockholders are, therefore, the same for both Class A and Class B common stock on both an individual and combined basis.

The following table sets forth the computation of basic and diluted net (loss) income per share attributable to common stock (in thousands except share and per share data):

 

 

Year Ended December 31,

 

 

2022

 

 

2021

 

 

2020

 

 

Numerator:

 

 

 

 

 

 

 

 

 

 

Net (loss) income

 

$

(513

)

 

$

9,300

 

 

$

13,711

 

 

Undeclared dividends on Series A preferred stock

 

 

 

 

 

(2,258

)

 

 

(5,186

)

 

Net (loss) income attributable to common stock

 

$

(513

)

 

$

7,042

 

 

$

8,525

 

 

Denominator:

 

 

 

 

 

 

 

 

 

 

Weighted-average shares of common stock - basic

 

 

122,099,437

 

 

 

112,763,261

 

 

 

103,479,239

 

 

Dilutive effect of stock options to purchase common stock

 

 

 

 

 

6,009,890

 

 

 

2,728,644

 

 

Dilutive effect of RSUs

 

 

 

 

 

19,160

 

 

 

 

 

Dilutive effect of warrants

 

 

 

 

 

29,614

 

 

 

 

 

Weighted-average shares of common stock - diluted

 

 

122,099,437

 

 

 

118,821,925

 

 

 

106,207,883

 

 

Net (loss) income per share attributable to common stock

 

 

 

 

 

 

 

 

 

 

Basic

 

$

 

 

$

0.06

 

 

$

0.08

 

 

Diluted

 

$

 

 

$

0.06

 

 

$

0.08

 

 

The following table summarized the securities that were excluded from the computation of diluted net (loss) income per share attributable to common stock as their inclusion would have been antidilutive for the year ended December 31, 2022:

 

Stock options to purchase common stock

 

 

5,335,115

 

RSUs

 

 

996,256

 

Warrants

 

 

456,602

 

For the years ended December 31, 2021 and 2020, the Company did not have any securities that were excluded from the computation of diluted net income per share attributable to common stock calculations for the periods presented as all options, RSUs and warrants outstanding were considered to be dilutive.

v3.22.4
Geographic Information
12 Months Ended
Dec. 31, 2022
Segment Reporting [Abstract]  
Geographic Information

14. Geographic Information

Revenue by geographic area, based on the location of the Company’s users, was as follows (in thousands):

 

 

Year Ended December 31,

 

 

 

2022

 

 

2021

 

 

2020

 

United States

 

$

487,068

 

 

$

387,242

 

 

$

295,761

 

Other

 

 

9,933

 

 

 

8,282

 

 

 

6,006

 

Total

 

$

497,001

 

 

$

395,524

 

 

$

301,767

 

Long-lived assets, comprising property and equipment assets, by geographic area were as follows (in thousands):

 

 

December 31,

 

 

December 31,

 

 

 

 

2022

 

 

2021

 

 

United States

 

$

706

 

 

$

588

 

 

Other

 

 

1,117

 

 

 

1,456

 

 

Total

 

$

1,823

 

 

$

2,044

 

 

v3.22.4
Basis of Presentation and Summary of Significant Accounting Policies (Policies)
12 Months Ended
Dec. 31, 2022
Accounting Policies [Abstract]  
Basis of Presentation

Basis of Presentation

The accompanying consolidated financial statements and related notes have been prepared in accordance with accounting principles generally accepted in the United States (“GAAP”).

Stock Split

Stock Split

On May 10, 2021, the Company effected a 5-for-1 forward stock split of its common stock. In connection with the forward stock split, each issued and outstanding share of common stock, automatically and without action on the part of the holders, became five shares of common stock. The par value per share of common stock was not adjusted. All share, per share and related information presented in the consolidated financial statements and accompanying notes have been retroactively adjusted, where applicable, to reflect the impact of the stock split.

Principles of Consolidation

Principles of Consolidation

The consolidated financial statements include the accounts of the Company and its wholly owned subsidiaries. All intercompany accounts and balances have been eliminated upon consolidation.

Segment Information

Segment Information

Operating segments are defined as components of an enterprise for which separate financial information is available and evaluated regularly by the chief operating decision maker (“CODM”) in deciding how to make operating decisions, allocate resources and assess performance. The Company has three operating segments based on geography. The United States segment represents the vast majority of the Company’s consolidated net sales and gross profit. The

additional two operating segments, Canada and India, do not meet the quantitative thresholds for separate reporting, either individually or in the aggregate. None of the operating segments qualified for aggregation. The Company’s CODM is its chief executive officer. The CODM evaluates the performance of the Company’s operating segments based on revenue and gross profit. The Company does not analyze discrete segment balance sheet information related to long-term assets. All other financial information is presented on a consolidated basis. For information regarding the Company’s long-lived assets and revenue by geographic area, see Note 14.

Use of Estimates

Use of Estimates

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Such estimates include revenue recognition, the allowance for credit losses, the lives of tangible and intangible assets, the valuation of acquired intangible assets and the recoverability or impairment of intangible assets, including goodwill, internal-use software development costs, valuation of stock warrants issued, stock-based compensation, and accounting for income taxes. The Company bases its estimates on historical experience and also on assumptions that management considers reasonable. The Company assesses these estimates on a regular basis; however, actual results could differ from these estimates.

Foreign Currency

Foreign Currency

The reporting currency of the Company is the United States Dollar. The Company’s foreign subsidiaries use the local currency of their respective countries as their functional currency. Assets and liabilities are translated using the exchange rates at the balance sheet date. Revenue and expenses are translated at average exchange rates during the period. Equity transactions are translated using historical exchange rates. The effects of foreign currency translation adjustments are recorded in accumulated other comprehensive income (loss) or (“AOCI”) as a component of stockholders' equity, and related periodic movements are summarized as a line item in the consolidated statements of comprehensive (loss) income. Gains and losses from the remeasurement of foreign currency transactions into the functional currency are recognized as foreign exchange gain (loss) in the consolidated statements of operations.

Revenue Recognition

Revenue Recognition

The Company generates revenue primarily from payment transaction fees processed through the Company’s platform. The fees are generated as a percentage of transaction value or a specified fee per transaction. For biller transactions the actual fees are dependent on payment type, payment channel or industry vertical. The payment transaction fees are received directly (i) from billers, who absorb the cost, or from customers in the form of a convenience-type fee, or (ii) from financial institutions. Transaction fees are collected for each completed transaction processed through the platform. The Company also earns other revenue, which primarily consists of maintenance revenue and subscription revenue. Other revenue represented approximately 1.3%, 1.2% and 1.4% of total revenue for the years ended December 31, 2022, 2021 and 2020, respectively.

Contract Assets

Contract assets include unbilled amounts typically resulting from arrangements whereby complete satisfaction of a performance obligation and the right to payment are conditioned on completing additional tasks or services. In addition, the Company has recorded contract assets in connection with warrant agreements with an affiliate of a customer. Following the guidance in ASC 606, the Company accounts for consideration payable in the form of warrants to a customer as a reduction of the transaction price and therefore, of revenue. The Company has estimated the transaction price related to the revenue for this customer inclusive of the estimated value of the warrants earned and expected to be earned over the term of the contract.

Contract Liabilities

Contract liabilities relate to fees billed in advance of services provided. The terms of the contract normally require the customer to pay a fixed monthly fee for hosting and maintenance, plus a nonrefundable up-front fee for set-up, integration services, and data conversion at contract inception. The non-refundable up-front fees are typically billed in advance of services provided and are recorded as contract liability in the consolidated balance sheets. These fees are amortized ratably over the term of the agreement and recognized as revenue. The fixed monthly fee is for a promised service of hosting and maintenance. These services are provided over the same period and have the same pattern of transfer to the customer as the payment processing services. They are both stand-ready obligations satisfied ratably over the contractual period, and assessed as a single performance obligation. Therefore, they are recognized in the same manner as the variable consideration.

Assets Recognized From the Costs to Obtain a Contract With a Customer

The Company capitalizes certain costs to obtain contracts with customers, including employee sales commissions, when the commission is tied to new sales and is therefore considered an incremental cost of obtaining a customer. At contract inception, the Company capitalizes commission costs that the Company expects to recover and that would not have been incurred if the contract had not been obtained. Capitalized costs to obtain contracts of $0.6 million are included in prepaid expenses and other current and long-term assets in the consolidated balance sheets. Some of the Company’s sales compensation paid to the sales force is earned based on the margins earned from the contract over the contract term and is contingent on continued employment with the Company by the salesperson. Sales commissions tied to key operating metrics other than new sales, are not considered incremental costs of obtaining a customer and are expensed in the same period as they are earned, rather than being capitalized. The Company records commission expense within sales and marketing expense in the consolidated statements of operations.

Amortization of capitalized commissions to obtain customer contracts is included in sales and marketing expense in the consolidated statements of operations. The Company utilizes a straight-line method as it best depicts the pattern of transfer of the goods or services to the customer. The Company amortizes these assets over the expected period of benefit, which is typically three to five years. The Company evaluates contract costs for impairment by comparing, on a pooled basis, the expected future net cash flows from underlying customer relationships to the carrying amount of the capitalized contract costs

Cost of Revenue

Cost of Revenue

Cost of revenue consists primarily of interchange and assessment fees, processing fees and bank settlement fees paid to third-party payment processors and financial institutions, and personnel-related costs associated with the Company’s customer support teams, including salaries, benefits, and bonuses. Cost of revenue also includes an allocation of hosting and datacenter costs for the Company’s infrastructure and platform environment, telecommunication expenses used by sales and customer support teams, a portion of amortization of capitalized internal-use software development costs, and a portion of amortization of intangible assets acquired through acquisition.

Research and Development Costs

Research and Development Costs

Research and development costs are expensed as incurred, unless they qualify as internal-use software development costs. Research and development expenses consist primarily of employee-related expenses associated with the Company’s research and development staff, including salaries, benefits, stock-based compensation and bonuses.

Advertising Costs

Advertising Costs

Advertising costs are expensed as incurred and are included in sales and marketing expenses in the consolidated statement of operations. These costs were $2.0 million, $1.5 million and $0.5 million for the years ended December 31, 2022, 2021 and 2020, respectively.

Self-Insurance

Self-Insurance

The Company is self-insured for a significant portion of its employee medical exposures. Liabilities for self-insured exposures are accrued at the present value of amounts expected to be paid based on historical claims experience and actuarial data for forecasted settlements of claims filed and for incurred but not yet reported claims. Accruals for self-insured exposures are included in current and noncurrent liabilities based on the expected periods of payment.

Excess liability insurance has been purchased to limit the amount of self-insured risk on claims.

Income Taxes

Income Taxes

The Company is subject to income taxes in the United States and numerous foreign jurisdictions. Significant judgment is required in determining its provision for income taxes and deferred tax assets and liabilities, including evaluating uncertainties in the application of accounting principles and complex tax laws.

The Company records a provision for income taxes for the anticipated tax consequences of the reported results of operations using the asset and liability method. Under this method, the Company recognizes deferred tax assets and liabilities for the expected future tax consequences of temporary differences between the carrying amounts for financial reporting purposes and the tax bases of assets and liabilities, as well as for loss and tax credit carryforwards. The deferred assets and liabilities are measured using the statutorily enacted tax rates anticipated to be in effect when those tax assets and liabilities are expected to be realized or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in the period that includes the enactment date.

A valuation allowance is established if, based upon the available evidence, it is more likely than not that some or all of the deferred tax assets will not be realized. The Company considers all available evidence, both positive and negative, including historical levels of income, expectations and risks associated with estimates of future taxable income in assessing the need for a valuation allowance.

The Company’s tax positions are subject to income tax audits by multiple tax jurisdictions throughout the world. The Company recognizes the tax benefit of an uncertain tax position only if it is more likely than not the position will be sustainable upon examination by the taxing authority, including resolution of any related appeals or litigation processes. This evaluation is based on all available evidence and assumes that the tax authorities have full knowledge of all relevant information concerning the tax position. The tax benefit recognized is measured as the largest amount of benefit which is more likely than not (greater than 50% likely) to be realized upon ultimate settlement with the taxing authority. The Company recognizes interest accrued and penalties related to unrecognized tax benefits in income tax expense. The Company makes adjustments to these reserves in accordance with the income tax guidance when facts and circumstances change, such as the closing of a tax audit or the refinement of an estimate. To the extent that the final tax outcome of these matters is different from the amounts recorded, such differences will affect the provision for income taxes in the period in which such determination is made and could have a material impact on the Company’s financial condition and operating results.

Stock-based Compensation

Stock-based Compensation

The Company measures and recognizes stock-based compensation expense for all stock-based awards, including grants of restricted stock units ("RSUs") and options to purchase stocks granted to employees, outside directors and consultants based on the estimated fair value of the awards on the grant date of the award. The Company estimates the grant date fair value for options using the Black-Scholes option pricing model. The determination of the grant-date fair value using an option-pricing model is affected by the fair value of the Company’s common stock as well as assumptions regarding a number of other complex and subjective variables. These variables include expected stock price volatility over the expected term of the award, actual and projected employee stock option exercise behaviors, the risk-free interest rate for the expected term of the award, and expected dividends. The fair value of an RSU is measured using the market price of the Company's Class A common stock on the date of grant. Compensation cost is recognized on a straight-line basis over the employee requisite service period, which is the stated vesting period of the award, provided that total compensation cost recognized at least equals the pro rata value of the awards that have vested. Forfeitures are accounted for in the period in which they occur. All compensation expense is recorded in operating expenses in the consolidated statements of operations based on the recipient grant.

Cash and Cash Equivalents

Cash and Cash Equivalents

The Company considers all highly liquid investments with original or remaining maturities of three months or less when purchased to be cash equivalents, which are composed of primarily bank deposits and government issued securities.

Restricted Cash and Cash Equivalents

Restricted Cash and Cash Equivalents

Restricted cash and cash equivalents consist of deposits required by certain counterparties to merchant counterparty processing agreements and required reserves under certain health insurance policies. Deposit balances are required through the term of the agreement and for six months following the termination of the merchant counterparty processing agreements.

Fair Value Measurements

Fair Value Measurements

The Company utilizes valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs to the extent possible. The Company determines fair value based on assumptions that market participants would use in pricing an asset or liability in the principal or most advantageous market. When considering market participant assumptions in fair value measurements, the following fair value hierarchy distinguishes between observable and unobservable inputs, which are categorized in one of the following levels:

Level 1 inputs - unadjusted quoted prices in active markets for identical assets or liabilities accessible to the reporting entity at the measurement date;
Level 2 inputs - other than quoted prices included in Level 1 inputs that are observable for the asset or liability, either directly or indirectly, for substantially the full term of the asset or liability; and
Level 3 inputs - unobservable inputs for the asset or liability used to measure fair value to the extent that observable inputs are not available, thereby allowing for situations in which there is little, if any, market activity for the asset or liability at the measurement date.

The carrying amounts reflected in the consolidated balance sheets for accounts receivable, and accounts payable approximate their respective fair values due to the short maturities of those instruments.

Accounts and Other Receivables and Allowance for Credit Losses

Accounts and Other Receivables and Allowance for Credit Losses

Accounts receivable are recorded at invoiced amounts and do not bear interest. The Company will evaluate its accounts receivable portfolio to determine if an allowance for credit losses is necessary. The development of the allowance for credit losses is based on an expected loss model that considers reasonable and supportable forecasts of future conditions and a review of past due amounts, historical write-off and recovery experience. Past due balances over 90 days and over a specified amount are reviewed individually for collectability and all other balances are reviewed as a portfolio. Account balances are charged off against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote. The Company does not have any off-balance sheet exposure related to its customers. Other receivables included $3.0 million and $2.5 million in rebates related to interchange fees for the years ended December 31, 2022 and 2021, respectively.

The changes in the allowance for credit losses were as follows (in thousands):

 

 

 

 

 

 

 

 

 

Allowance for Credit Losses

 

Balance as of December 31, 2020

 

 

$

100

 

Charge-offs

 

 

 

(104

)

Recoveries

 

 

 

 

Provision for credit losses

 

 

 

106

 

Balance as of December 31, 2021

 

 

$

102

 

Charge-offs

 

 

 

(20

)

Recoveries

 

 

 

 

Provision for credit losses

 

 

 

288

 

Balance as of December 31, 2022

 

 

$

370

 

Internal-use Software Development Costs

Internal-use Software Development Costs

The Company capitalizes qualifying internal-use software development costs related to its platform. The costs consist of personnel costs (including related benefits) that are incurred during the application development stage, as well as implementation costs incurred to fulfill our contracts with customers as they (1) relate directly to the contract, (2) are expected to generate resources that will be used to satisfy the performance obligation under the contract, and (3) are expected to be recovered through revenues generated under the contract. Capitalization of costs begins when two criteria are met: (1) the preliminary project stage is completed, and (2) it is probable that the software will be completed and used for its intended function. Capitalization ceases when the software is substantially complete and ready for its intended use, including the completion of all significant testing. Costs related to preliminary project activities and post implementation operating activities are expensed as incurred. During the years ended December 31, 2022, 2021 and 2020 the Company capitalized $29.8 million, $19.3 million and $14.4 million in software development costs, respectively.

Capitalized costs are amortized over the estimated useful life of the software, which management estimated to be a range of three to five years, and are recorded on a straight-line basis, which represents the manner in which the expected benefit will be derived. Amortization expense is recorded in cost of revenue and operating expenses in the consolidated statement of operations aligned with the internal organizations that are the primary beneficiaries of such assets. During the years ended December 31, 2022, 2021 and 2020, the Company recorded $8.8 million, $4.9 million and $3.5 million of amortization expense in cost of revenue, and $5.9 million, $4.5 million and $3.0 million of amortization expense in operating expenses, respectively.

Property and Equipment, Net

Property and Equipment, Net

Property and equipment, net is stated at cost less accumulated depreciation and amortization. Depreciation is computed using the straight-line method over the estimated useful life of the related asset as follows:

Computer equipment.................................................................. 3 years

Furniture and fixtures ................................................................. 5 years

Leasehold improvements are amortized over the shorter of estimated useful life or the remaining lease term. Expenses that improve an asset or extend its remaining useful life are capitalized. Upon retirement or sale, the cost of assets disposed of, and the related accumulated depreciation, is removed from the accounts and any resulting gain or loss is reflected in other income (loss) in the consolidated statements of operations. Costs of maintenance or repairs that do not extend the lives of the respective assets are expensed as incurred.

Business Combination

Business Combination

The purchase price of an acquisition is allocated to the tangible and intangible assets and liabilities assumed based on their estimated fair values at the acquisition dates. The excess of total consideration over the fair values of the assets acquired and the liabilities assumed is recorded as goodwill. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the assets acquired and liabilities assumed with the corresponding offset to goodwill. Upon the conclusion of the measurement period or final determination of the values

of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments would be recorded in the consolidated statements of operations.

Treasury Stock

Treasury Stock

The Company accounts for treasury stock acquisitions using the cost method. The Company accounts for the retirement of treasury stock by deducting its par value from common stock or Series A preferred stock and reflecting any excess of cost over par value as a deduction from additional paid-in capital in the consolidated balance sheets.

Impairment of Long-lived Assets (Including Goodwill and Intangible Assets)

Impairment of Long-lived Assets (Including Goodwill and Intangible Assets)

Long-lived assets with finite lives include property and equipment, capitalized internal-use software development costs, and acquired intangible assets. The Company evaluates long-lived assets, including intangible assets and capitalized internal-use software development costs, for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets held and used is measured by comparison of the carrying amount of an asset or an asset group to estimated undiscounted future net cash flows expected to be generated by the asset or asset group. If the carrying amount of an asset exceeds these estimated future cash flows, an impairment charge is recognized in the amount by which the carrying amount of the assets exceeds the fair value of the asset or asset group.

Goodwill is not amortized but rather tested at the reporting unit level for impairment at least annually in the fourth quarter, or more frequently if events or changes in circumstances indicate that goodwill may be impaired. The Company has three reporting units. Goodwill impairment is recognized when the quantitative assessment results in the carrying value of the reporting unit exceeding its fair value, in which case an impairment charge is recorded to goodwill to the extent the carrying value exceeds the fair value, limited to the amount of goodwill. See Note 6 for more information regarding the carrying value of goodwill by reporting unit.

When reviewing goodwill for impairment, the Company performs a qualitative assessment which considers the following circumstances as well as others:

Changes in general macroeconomic conditions such as a deterioration in general economic conditions; limitations on accessing capital; or other developments in equity and credit markets;
Changes in industry and market conditions such as a deterioration in the environment in which the

Company operates; an increased competitive environment; a decline in market-dependent multiples or metrics (in both absolute terms and relative to peers); a change in the market for an entity’s products or services; or a regulatory or political development;

Changes in cost factors that have a negative effect on earnings and cash flows; and
Decline in overall financial performance (for both actual and expected performance).

The Company completed its annual goodwill impairment test as of November 30, 2022 using a qualitative assessment. The Company did not recognize any impairment of goodwill during the years ended December 31, 2022 or 2021.

Leases

Leases

The Company classifies leases as either operating or financing at inception and as necessary at modification. Leased assets represent the Company’s right to use an underlying asset for the lease term and lease liabilities represent its obligation to make lease payments arising from the lease. The Company does not obtain and control its right to use the identified asset until the lease commencement date.

Although it may have a right and an obligation to exchange lease payments for a leased asset from the date of inception, the Company is unlikely to have an obligation to make lease payments before the asset is made available for use; therefore, lease classification, recognition, and measurement are determined at the lease commencement date.

The Company made accounting policy elections, including a short-term lease exception policy, permitting the Company to not apply the recognition requirements of this standard to short-term leases (i.e., leases with expected terms of 12 months or less), and an accounting policy to account for lease and certain non-lease components as a single component for certain classes of assets other than computer equipment leases. For computer equipment leases, the Company has agreements with lease and non-lease components, which are accounted for separately. For these agreements, lease payments are allocated between the lease and non-lease components based on the relative stand-alone price of these components.

The Company has leases for office facilities, computer equipment, and data centers. The Company’s leases have remaining initial lease terms of less than one year to approximately five years, some of which include options to extend the leases for up to 4 years, and some of which include options to terminate the leases.

Operating leases are included in operating lease ROU assets, and operating lease liabilities on the Company’s consolidated balance sheets. Operating lease ROU assets and liabilities are recognized at the lease commencement date

based on the present value of lease payments over the lease term. As the Company’s leases do not provide an implicit rate, the Company uses the incremental borrowing rate based on the information available at the commencement date in determining the present value of lease payments. The incremental borrowing rate is the rate of interest that the Company would have to pay to borrow an amount equal to the lease payments on a collateralized basis over a similar term and in a similar economic environment. The operating lease ROU asset also includes any initial direct costs, lease payments made prior to lease commencement, and lease incentives received. The Company’s lease terms are the noncancelable period including any rent-free periods provided by the lessor and may include options to extend or terminate the lease when it is reasonably certain that it will exercise that option. At lease inception, and upon modification or remeasurement, the Company estimates the lease term based on its assessment of extension and termination options that are reasonably certain to be exercised. Lease cost for lease payments is recognized on a straight-line basis over the lease term.

Leased property under finance leases are included in property and equipment, net. Finance lease liabilities are included within accrued liabilities, and finance lease and other finance obligations, net of current portion on the Company’s consolidated balance sheets. Property and equipment under finance leases is generally amortized over the lease term and is included in general and administrative expenses. The interest on the finance lease liabilities is included in interest income, net.

Judgment is required when determining whether any of the Company’s data center contracts contain a lease. The Company concluded a lease exists when the asset is specifically identifiable, substantially all the economic benefit of the asset is obtained, and the right to direct the use of the asset exists during the term of the lease.

Custodial Accounts

Custodial Accounts

The Company has established a relationship with its merchant processors to act as collection and paying agents, whereby a merchant processor receives funds from customers and forwards such funds to the respective Paymentus client, based on the instructions received from the Company. These merchant processors act as custodians of the cash received and the Company has no legal ownership rights to the funds held in such custodial accounts and does not control the use of these funds. As the Company does not take ownership of the funds, these custodial accounts are not included in the Company’s consolidated balance sheets. The balance of cash in the custodial accounts held by these merchant processors was $353.9 million and $47.4 million as of December 31, 2022 and December 31, 2021, respectively. Part of the increase in custodial accounts at December 31, 2022 was due to the shift of funds from Restricted Funds to the Custodial accounts, which is discussed in the below paragraph. Other increases were related to the timing of when funds were received and subsequently transferred out.

Restricted funds held for financial institutions and financial institution funds-in transit

Restricted Funds Held for Financial Institutions and Financial Institution Funds In-Transit

Restricted funds held for financial institutions and the corresponding liability of financial institution funds in-transit represent the timing differences arising between the amounts the Company's sponsor bank receives from the sending financial institutions and the amounts disbursed to the recipient financial institutions. The restricted funds held for financial institutions account is a transaction account maintained at the Company’s sponsor bank for clearing payments from financial institutions (as defined by the U.S. Treasury’s Financial Crimes Enforcement Network) to other financial institutions. Restricted funds held for financial institutions represent restricted cash that, based upon the Company's intent, are restricted solely for satisfying the corresponding obligations to send funds to the various financial institutions. During the fourth quarter 2022, the Company entered into an agreement with a financial institution whereby the financial institution would take over the legal ownership of these funds and operate as the custodial service provider. Once these funds were moved to custodial accounts, the Company no longer had legal ownership or control over these funds, as such the Company no longer has Restricted Funds held for Financial Institutions and Financial Institution Funds In-Transit on the consolidated balance sheet as of December 31, 2022.

Concentration of Credit Risk

Concentration of Credit Risk

Financial instruments that potentially subject the Company to credit risk primarily consist of cash, cash equivalents, and accounts receivable. The Company maintains its cash and cash equivalents with high-quality financial institutions with investment-grade ratings. For accounts receivable, the Company is exposed to credit risk in the event of nonpayment by customers to the extent of the amounts recorded in the consolidated balance sheets. No customer accounted for more than 10% of revenue for either of the years ended December 31, 2022, 2021 and 2020. One customer accounted for more than 10% of accounts receivable for both December 31, 2022 and 2021, and no customer accounted for more than 10% of accounts receivable as of 2020.

Restricted Cash and Cash Equivalents

Restricted Cash and Cash Equivalents

Restricted cash and cash equivalents consist of deposits required by certain counterparties to merchant counterparty processing agreements and required reserves under certain health insurance policies. Deposit balances are required through the term of the agreement and for six months following the termination of the merchant counterparty processing agreements.

Deferred Offering Costs

Deferred Offering Costs

Deferred offering costs, which consist of direct incremental legal and accounting fees, relating to the Company’s IPO, were initially capitalized and included in prepaid expenses and other current assets on the consolidated balance sheets. Upon consummation of the IPO in May 2021, the Company reclassified $2.0 million of deferred offering costs to additional paid-in capital offsetting the IPO proceeds.

Accounting Pronouncements

Accounting Pronouncements

The Company is provided the option to adopt new or revised accounting guidance as an “emerging growth company” under the Jumpstart Our Business Startups Act of 2012 either (1) within the same periods as those otherwise applicable to public business entities, or (2) within the same time periods as non-public business entities, including early adoption when permissible. With the exception of standards the Company elected to early adopt, when permissible, the Company has elected to adopt new or revised accounting guidance within the same time period as non-public business entities, as indicated below.

Accounting Pronouncements Recently Adopted

In December 2019, the Financial Accounting Standards Board, ("FASB") issued Accounting Standards Update ("ASU") 2019-12, Income Taxes (“Topic 740”): Simplifying the Accounting for Income Taxes, which simplifies the accounting for income taxes by eliminating some exceptions to the general approach in ASC 740, Income Taxes in order to reduce cost and complexity of its application. The guidance is effective for financial statements issued for fiscal years beginning after December 15, 2020, and interim periods within those fiscal years, with early adoption permitted. The Company elected to early adopt this standard on January 1, 2021. Adoption of this standard did not have a material impact on its consolidated financial statements.

Accounting Pronouncements Not Yet Adopted

In October 2021, the FASB issued ASU 2021-08, "Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers" ("ASU 2021-08"). ASU 2021-08 will require companies to apply the definition of a performance obligation under ASU 2014-09, Revenue from contracts with customers (“Topic 606”) to recognize and measure contract assets and contract liabilities relating to contracts with customers that are acquired in a business combination. Under current U.S. GAAP, an acquirer generally recognizes assets acquired and liabilities assumed in a business combination, including contract assets and contract liabilities arising from revenue contracts with customers, at fair value on the acquisition date. ASU 2021-08 will result in the acquirer recording acquired contract assets and liabilities on the same basis that would have been recorded by the acquiree before the acquisition under ASU Topic 606. ASU 2021-08 is effective for fiscal years beginning after December 15, 2022, with early adoption permitted. The Company is currently evaluating the impact of this ASU on its consolidated financial statements but does not believe it will have a material impact.

v3.22.4
Basis of Presentation and Summary of Significant Accounting Policies (Tables)
12 Months Ended
Dec. 31, 2022
Accounting Policies [Abstract]  
The changes in the allowance for credit losses The changes in the allowance for credit losses were as follows (in thousands):

 

 

 

 

 

 

 

 

 

Allowance for Credit Losses

 

Balance as of December 31, 2020

 

 

$

100

 

Charge-offs

 

 

 

(104

)

Recoveries

 

 

 

 

Provision for credit losses

 

 

 

106

 

Balance as of December 31, 2021

 

 

$

102

 

Charge-offs

 

 

 

(20

)

Recoveries

 

 

 

 

Provision for credit losses

 

 

 

288

 

Balance as of December 31, 2022

 

 

$

370

 

v3.22.4
Revenue (Tables)
12 Months Ended
Dec. 31, 2022
Revenue from Contract with Customer [Abstract]  
Summary of Disaggregation of Revenue

The following table presents a disaggregation of revenue from contracts with customers (in thousands):

 

 

Year Ended December 31,

 

 

2022

 

 

2021

 

 

2020

 

 

Payment transaction processing revenue

 

$

490,377

 

 

$

390,703

 

 

$

297,494

 

 

Other

 

 

6,624

 

 

 

4,821

 

 

 

4,273

 

 

Total revenue

 

$

497,001

 

 

$

395,524

 

 

$

301,767

 

 

v3.22.4
Business Combinations (Tables)
12 Months Ended
Dec. 31, 2022
Payveris L L C [Member]  
Restructuring Cost and Reserve [Line Items]  
Schedule of Assets Acquired and Liabilities Assumed The major classes of assets and liabilities to which the Company has allocated the fair value of purchase consideration were as follows (in thousands):

Accounts receivable

$

1,026

 

Prepaid expenses and other current assets

 

237

 

Intangible assets, includes software acquired

 

38,498

 

Property and equipment

 

77

 

Goodwill

 

108,950

 

Restricted funds held for financial institutions

 

31,459

 

Financial institution funds in-transit

 

(31,459

)

Accounts payable

 

(194

)

Accrued liabilities

 

(265

)

Deferred revenue

 

(2,805

)

Total

$

145,524

 

Schedule of Fair Value of Identified Intangible Assets and Useful Lives

The fair values and estimated useful lives of the acquired intangible assets by category were as follows (in thousands, except years):

 

Fair Value

 

 

Useful Life
(Years)

 

 Customer Relationships

$

26,154

 

 

 

8.0

 

 Trademarks

 

3,993

 

 

 

4.0

 

 Developed Technology

 

8,102

 

 

 

4.0

 

 Total

$

38,249

 

 

 

 

Finovera Inc [Member]  
Restructuring Cost and Reserve [Line Items]  
Schedule of Assets Acquired and Liabilities Assumed The major classes of assets and liabilities to which the Company has allocated the fair value of purchase consideration were as follows (in thousands):

Cash

$

65

 

Accounts receivable

 

267

 

Intangible assets

 

6,048

 

Prepaid expenses and other current assets

 

39

 

Goodwill

 

7,266

 

Accounts payable

 

(85

)

Accrued liabilities

 

(72

)

Deferred taxes

 

(588

)

Total

$

12,940

 

Schedule of Fair Value of Identified Intangible Assets and Useful Lives

The fair values and estimated useful lives of the acquired intangible assets by category were as follows (in thousands, except years):

 

Fair Value

 

 

Useful Life
(Years)

 

 Developed Technology

$

5,155

 

 

 

4.0

 

 Customer Relationships

 

893

 

 

 

2.0

 

 Total

$

6,048

 

 

 

 

PROFIT Financial, Inc. [Member]  
Restructuring Cost and Reserve [Line Items]  
Schedule of Assets Acquired and Liabilities Assumed The major classes of assets and liabilities to which the Company has allocated the fair value of purchase consideration were as follows (in thousands):

Cash

$

261

 

Intangible assets

 

1,873

 

Goodwill

 

2,509

 

Deferred taxes

 

(382

)

Total

$

4,261

 

Schedule of Fair Value of Identified Intangible Assets and Useful Lives

The fair values and estimated useful lives of the acquired intangible assets by category were as follows (in thousands, except years):

 

Fair Value

 

 

Useful Life
(Years)

 

 Brand

$

45

 

 

 

4.0

 

 Developed Technology

 

1,828

 

 

 

4.0

 

 Total

$

1,873

 

 

 

 

 

v3.22.4
Property and Equipment, Net (Tables)
12 Months Ended
Dec. 31, 2022
Property, Plant and Equipment [Abstract]  
Schedule of Property and Equipment, Net

Property and equipment, net consisted of the following (in thousands):

 

 

 

 

December 31,

 

 

December 31,

 

 

 

 

 

2022

 

 

2021

 

 

Computer equipment

 

 

$

5,476

 

 

$

4,934

 

 

Furniture and fixtures

 

 

 

1,672

 

 

 

1,456

 

 

Leasehold improvements

 

 

 

419

 

 

 

445

 

 

Total property and equipment

 

 

 

7,567

 

 

 

6,835

 

 

Less: Accumulated depreciation and amortization

 

 

 

(5,744

)

 

 

(4,791

)

 

Property and equipment, net

 

 

$

1,823

 

 

$

2,044

 

 

v3.22.4
Goodwill and Intangible Assets (Tables)
12 Months Ended
Dec. 31, 2022
Goodwill and Intangible Assets Disclosure [Abstract]  
Summary of Goodwill by Reporting Unit

The changes in the carrying amount of goodwill by reporting unit were as follows (in thousands):

 

 

United
States

 

 

Other

 

 

Total

 

Balance as of December 31, 2020

 

$

12,303

 

 

$

902

 

 

$

13,205

 

Goodwill acquired(1)

 

 

116,216

 

 

 

 

 

 

116,216

 

Foreign currency translation adjustments

 

 

 

 

 

(8

)

 

 

(8

)

Balance as of December 31, 2021

 

$

128,519

 

 

$

894

 

 

$

129,413

 

Goodwill acquired(1)

 

 

2,509

 

 

 

 

 

 

2,509

 

Foreign currency translation adjustments

 

 

 

 

 

(71

)

 

 

(71

)

Balance as of December 31, 2022

 

$

131,028

 

 

$

823

 

 

$

131,851

 

(1) The goodwill acquired in the year ended December 31, 2022 is related to the PROFIT acquisition and the goodwill acquired in year ended December 31, 2021 is related to the Payveris and Finovera acquisitions. See Note 4.

Summary of Intangible Assets

Intangible assets, net consisted of the following (in thousands):

 

 

 

December 31, 2022

 

 

 

Gross
Carrying
Amount

 

 

Accumulated
Amortization

 

 

Net
Carrying
Amount

 

 

Weighted-
Average
Useful Life
(Years)

 

Technology

 

$

22,631

 

 

$

(11,965

)

 

$

10,666

 

 

 

4.0

 

License

 

 

2,503

 

 

 

(2,503

)

 

 

 

 

 

 

Customer relationship

 

 

33,788

 

 

 

(11,695

)

 

 

22,093

 

 

 

8.0

 

Software

 

 

1,212

 

 

 

(661

)

 

 

551

 

 

 

3.0

 

Trademark

 

 

4,238

 

 

 

(1,531

)

 

 

2,707

 

 

 

4.0

 

Total

 

$

64,372

 

 

$

(28,355

)

 

$

36,017

 

 

 

 

 

 

 

December 31, 2021

 

 

 

Gross
Carrying
Amount

 

 

Accumulated
Amortization

 

 

Net
Carrying
Amount

 

 

Weighted-
Average
Useful Life
(Years)

 

Technology

 

$

20,837

 

 

$

(8,655

)

 

$

12,182

 

 

 

4.0

 

License

 

 

2,652

 

 

 

(2,652

)

 

 

 

 

 

 

Customer relationship

 

 

33,830

 

 

 

(8,021

)

 

 

25,809

 

 

 

8.0

 

Software

 

 

893

 

 

 

(456

)

 

 

437

 

 

 

3.0

 

Trademark

 

 

4,193

 

 

 

(533

)

 

 

3,660

 

 

 

4.0

 

Total

 

$

62,405

 

 

$

(20,317

)

 

$

42,088

 

 

 

 

Schedule of Expected Future Amortization Expense

As of December 31, 2022, future amortization expense is expected to be as follows (in thousands):

 

Year Ending December 31,

 

 

 

2023

 

$

8,546

 

2024

 

 

8,249

 

2025

 

 

6,756

 

2026

 

 

3,748

 

2027

 

 

3,269

 

Thereafter

 

 

5,449

 

Total future amortization expense

 

$

36,017

 

v3.22.4
Leases (Tables)
12 Months Ended
Dec. 31, 2022
Leases [Abstract]  
Schedule of Components of Lease Cost

The components of lease cost were as follows (in thousands):

 

 

 

 

Year Ended December 31,

 

 

 

 

2022

 

 

2021

 

Operating lease cost

 

 

$

2,460

 

 

$

2,847

 

Finance lease cost

 

 

 

 

 

 

 

Depreciation expense

 

 

 

268

 

 

 

272

 

Interest on finance lease liabilities

 

 

 

8

 

 

 

16

 

Total finance lease cost

 

 

 

276

 

 

 

288

 

Short-term lease cost

 

 

 

972

 

 

 

1,063

 

Total lease cost

 

 

$

3,708

 

 

$

4,198

 

 

Summary of Supplemental Cash Flow Information Related to Leases

Supplemental cash flow information related to leases was as follows (in thousands):

 

 

 

 

Year Ended December 31,

 

 

 

 

2022

 

 

2021

 

Cash paid for amounts included in the measurement of lease liabilities

 

 

 

 

 

 

 

Operating cash flows for operating leases

 

 

$

2,103

 

 

$

2,755

 

Operating cash flows for finance leases

 

 

 

8

 

 

 

16

 

Financing cash flows for finance leases

 

 

 

268

 

 

 

272

 

Right-of-use assets obtained in exchange of operating lease obligations

 

 

 

3,938

 

 

 

2,550

 

Property and equipment obtained in exchange of finance lease obligations

 

 

 

--

 

 

 

--

 

Weighted-average remaining lease term and discount rate for the Company’s leases were as follows:

 

 

 

December 31,

 

 

 

 

2022

 

 

2021

 

Weighted-average remaining lease term (years)

 

 

 

 

 

 

 

Operating leases

 

 

 

6.6

 

 

 

8.3

 

Finance leases

 

 

 

0.2

 

 

 

1.2

 

Weighted-average discount rate

 

 

 

 

 

 

 

Operating leases

 

 

 

3.24

%

 

 

2.82

%

Finance leases

 

 

 

3.24

%

 

 

3.24

%

Summary of Remaining Lease Payments under Non-Cancelable Operating and Finance Leases

The total remaining lease payments under non-cancelable operating and finance leases as of December 31, 2022 were as follows (in thousands):

 

Year Ending December 31,

 

 

Operating Leases

 

 

Finance Leases

 

2023

 

 

 

1,880

 

 

 

102

 

2024

 

 

 

1,855

 

 

 

 

2025

 

 

 

1,845

 

 

 

 

2026

 

 

 

1,766

 

 

 

 

2027

 

 

 

1,061

 

 

 

 

Thereafter

 

 

 

2,663

 

 

 

 

Total minimum lease payments including interest

 

 

$

11,070

 

 

$

102

 

Less imputed interest

 

 

 

(1,008

)

 

 

--

 

Total lease liabilities

 

 

$

10,062

 

 

$

102

 

v3.22.4
Accrued Liabilities (Tables)
12 Months Ended
Dec. 31, 2022
Accrued Liabilities, Current [Abstract]  
Summary of Accrued Liabilities

Accrued liabilities consisted of the following (in thousands):

 

 

December 31,

 

 

December 31,

 

 

 

2022

 

 

2021

 

Payroll and employee-related expenses

 

$

9,214

 

 

$

8,093

 

Finance leases and other financing obligations

 

 

1,813

 

 

 

2,382

 

Other accrued liabilities

 

 

4,782

 

 

 

2,016

 

Total

 

$

15,809

 

 

$

12,491

 

v3.22.4
Commitments and Contingencies (Tables)
12 Months Ended
Dec. 31, 2022
Commitments and Contingencies Disclosure [Abstract]  
Schedule of Future Minimum Payments for Non Cancellable Agreements

Future minimum payments under other non-cancellable agreements as of December 31, 2022 were as follows (in thousands):

 Year Ending December 31,

 

 

 

 

2023

 

 

$

4,416

 

2024

 

 

 

2,965

 

2025

 

 

 

719

 

 

 

 

$

8,100

 

v3.22.4
Stock-Based Compensation (Tables)
12 Months Ended
Dec. 31, 2022
Share-Based Payment Arrangement [Abstract]  
Schedule of Stock Option Activity

A summary of the Company’s option activity during the year ended December 31, 2022 was as follows (in thousands, except share and per share amounts):

 

 

 

 

 

 

 

 

Weighted-

 

 

 

 

 

 

 

 

 

Weighted-

 

 

Average

 

 

 

 

 

 

 

 

 

Average

 

 

Remaining

 

 

Aggregate

 

 

 

Options

 

 

Exercise Price

 

 

Contractual

 

 

Intrinsic

 

 

 

Outstanding

 

 

per Share

 

 

Life (years)

 

 

Value

 

Outstanding at December 31, 2021

 

 

6,849,910

 

 

$

5.05

 

 

 

4.98

 

 

$

205,010

 

Options granted

 

 

 

 

 

 

 

 

 

 

 

 

Options exercised

 

 

(2,480,516

)

 

 

0.60

 

 

 

 

 

 

 

Options forfeited

 

 

(213,754

)

 

 

8.66

 

 

 

 

 

 

 

Outstanding at December 31, 2022

 

 

4,155,640

 

 

$

7.52

 

 

 

5.87

 

 

$

4,420

 

Exercisable at December 31, 2022

 

 

3,280,611

 

 

$

7.22

 

 

 

5.71

 

 

$

4,388

 

Schedule of Stock Option Grant Using Black-Scholes Option Pricing Model With Assumptions

The fair value of options granted during the years ended December 31, 2021 and 2020 was estimated using the Black-Scholes option-pricing model with the following weighted-average assumptions:

 

 

Year Ended December 31,

 

 

 

2021

 

 

2020

 

 

 

 

 

 

 

 

Dividend yield

 

 

0.0

%

 

 

0.0

%

Risk-free interest rate

 

0.3 % - 0.8%

 

 

0.3 % - 0.4%

 

Expected term (in years)

 

 

5

 

 

 

5

 

Expected volatility

 

 

38.0

%

 

 

50.0

%

Summary of RSU Activity A summary of the Company’s RSU activity during the year ended December 31, 2022 was as follows:

 

 

 

 

 

Weighted-

 

 

 

 

 

 

 

Average

 

 

 

 

Number of

 

 

Grant Date

 

 

 

 

RSU's Outstanding

 

 

Fair Value

 

 

Awarded and unvested at December 31, 2021

 

 

513,547

 

 

$

25.93

 

 

Awards granted

 

 

1,163,428

 

 

 

15.28

 

 

Awards vested

 

 

(121,496

)

 

 

25.97

 

 

Awards forfeited

 

 

(193,059

)

 

 

17.48

 

 

Awarded and unvested at December 31, 2022

 

 

1,362,420

 

 

$

18.03

 

 

Summary of Stock Based Compensation Expense

Stock-based compensation expense included in the consolidated statements of operations was as follows (in

thousands):

 

 

Year Ended December 31,

 

 

 

2022

 

 

2021

 

 

2020

 

Cost of revenue

 

$

 

 

$

 

 

$

 

Operating expenses

 

 

 

 

 

 

 

 

 

Research and development

 

 

1,647

 

 

 

517

 

 

 

27

 

Sales and marketing

 

 

1,736

 

 

 

280

 

 

 

34

 

General and administrative

 

 

3,353

 

 

 

2,339

 

 

 

1,933

 

Total stock-based compensation

 

$

6,736

 

 

$

3,136

 

 

$

1,994

 

v3.22.4
Income Taxes (Tables)
12 Months Ended
Dec. 31, 2022
Income Tax Disclosure [Abstract]  
Schedule of Components of Income Tax Expense (Benefit)

The components of income before income taxes were as follows (in thousands):

 

 

December 31,

 

 

 

2022

 

 

2021

 

 

2020

 

United States

 

$

(4,579

)

 

$

7,265

 

 

$

16,548

 

Foreign

 

 

3,271

 

 

 

3,101

 

 

 

1,816

 

Total

 

$

(1,308

)

 

$

10,366

 

 

$

18,364

 

The provision for income taxes consisted of the following (in thousands):

 

 

December 31,

 

 

 

2022

 

 

2021

 

 

2020

 

 Current:

 

 

 

 

 

 

 

 

 

Domestic

 

$

1,303

 

 

$

915

 

 

$

2,485

 

Foreign

 

 

875

 

 

 

811

 

 

 

534

 

Total

 

 

2,178

 

 

 

1,726

 

 

 

3,019

 

 Deferred:

 

 

 

 

 

 

 

 

 

Domestic

 

 

(3,020

)

 

 

(765

)

 

 

1,583

 

Foreign

 

 

47

 

 

 

105

 

 

 

51

 

Total

 

 

(2,973

)

 

 

(660

)

 

 

1,634

 

Provision for income taxes

 

$

(795

)

 

$

1,066

 

 

$

4,653

 

Schedule of Effective Income Tax Rate Reconciliation

The effective income tax rate differs from the federal statutory income tax rate applied to the income before provision for income taxes due to the following (in thousands):

 

 

December 31,

 

 

 

2022

 

 

2021

 

 

2020

 

Federal statutory rate

 

 

21.0

%

 

 

21.0

%

 

 

21.0

%

State taxes

 

 

(40.0

)%

 

 

4.8

%

 

 

4.3

%

Non-deductible executive compensation

 

 

(32.4

)%

 

 

14.3

%

 

 

%

Non-deductible IPO expenses

 

 

%

 

 

4.5

%

 

 

%

Other permanent differences

 

 

(8.3

)%

 

 

0.6

%

 

 

(0.3

)%

Excess tax benefit on stock-based compensation

 

 

675.6

%

 

 

(41.6

)%

 

 

%

Difference in prior year tax filings from provision

 

 

(22.6

)%

 

 

4.3

%

 

 

0.1

%

Foreign tax rate differences

 

 

0.1

%

 

 

2.5

%

 

 

%

Valuation Allowance

 

 

(542.8

)%

 

 

%

 

 

%

Other

 

 

10.2

%

 

 

%

 

 

0.2

%

 

 

 

60.8

%

 

 

10.4

%

 

 

25.3

%

Schedule of Deferred Tax Assets and Liabilities Significant components of the Company's deferred tax assets and liabilities at December 31, 2022 and 2021 were as follows (in thousands):

 

 

 

 

December 31,

 

 

 

 

 

2022

 

 

2021

 

Deferred tax assets:

 

 

 

 

 

 

 

 

Stock-based compensation and other accruals

 

 

 

$

2,806

 

 

$

1,895

 

Federal and state net operating losses

 

 

 

 

602

 

 

 

3,919

 

Foreign tax credit

 

 

 

 

829

 

 

 

741

 

Operating lease liabilities

 

 

 

 

4,015

 

 

 

3,732

 

Fixed assets

 

 

 

 

--

 

 

 

87

 

Capitalized research and development costs

 

 

 

 

5,560

 

 

 

 

Intangible assets (including capitalized internal-use software development costs)

 

 

 

 

300

 

 

 

 

Other

 

 

 

 

635

 

 

 

76

 

Total deferred tax assets

 

 

 

 

14,747

 

 

 

10,450

 

Valuation allowance

 

 

 

 

(7,804

)

 

 

(744

)

Net deferred tax assets

 

 

 

$

6,943

 

 

$

9,706

 

Deferred tax liabilities:

 

 

 

 

 

 

 

 

Intangible assets (including capitalized internal-use software development costs)

 

 

 

 

--

 

 

 

(9,031

)

Goodwill

 

 

 

 

(3,478

)

 

 

 

Fixed assets

 

 

 

 

(119

)

 

 

(98

)

Operating lease right-of-use assets

 

 

 

 

(3,817

)

 

 

(3,602

)

Foregone foreign tax credit

 

 

 

 

(93

)

 

 

(130

)

Total deferred tax liabilities

 

 

 

 

(7,507

)

 

 

(12,861

)

Net deferred tax liabilities

 

 

 

$

(564

)

 

$

(3,155

)

 

 

 

 

 

 

 

 

 

Reported as:

 

 

 

 

 

 

 

 

Deferred tax asset (non-current)

 

 

 

$

116

 

 

$

163

 

Deferred tax liability (non-current)

 

 

 

 

(680

)

 

 

(3,318

)

Net deferred tax liabilities

 

 

 

$

(564

)

 

$

(3,155

)

v3.22.4
Net (Loss) Income Per Share Attributable to Common Stock (Tables)
12 Months Ended
Dec. 31, 2022
Earnings Per Share [Abstract]  
Schedule of Computation of Basic and Diluted Net Income Per Share Attributable to Common Stock

The following table sets forth the computation of basic and diluted net (loss) income per share attributable to common stock (in thousands except share and per share data):

 

 

Year Ended December 31,

 

 

2022

 

 

2021

 

 

2020

 

 

Numerator:

 

 

 

 

 

 

 

 

 

 

Net (loss) income

 

$

(513

)

 

$

9,300

 

 

$

13,711

 

 

Undeclared dividends on Series A preferred stock

 

 

 

 

 

(2,258

)

 

 

(5,186

)

 

Net (loss) income attributable to common stock

 

$

(513

)

 

$

7,042

 

 

$

8,525

 

 

Denominator:

 

 

 

 

 

 

 

 

 

 

Weighted-average shares of common stock - basic

 

 

122,099,437

 

 

 

112,763,261

 

 

 

103,479,239

 

 

Dilutive effect of stock options to purchase common stock

 

 

 

 

 

6,009,890

 

 

 

2,728,644

 

 

Dilutive effect of RSUs

 

 

 

 

 

19,160

 

 

 

 

 

Dilutive effect of warrants

 

 

 

 

 

29,614

 

 

 

 

 

Weighted-average shares of common stock - diluted

 

 

122,099,437

 

 

 

118,821,925

 

 

 

106,207,883

 

 

Net (loss) income per share attributable to common stock

 

 

 

 

 

 

 

 

 

 

Basic

 

$

 

 

$

0.06

 

 

$

0.08

 

 

Diluted

 

$

 

 

$

0.06

 

 

$

0.08

 

 

Schedule of Common Stock Equivalents Excluded from Income (Loss) Per Diluted Share

The following table summarized the securities that were excluded from the computation of diluted net (loss) income per share attributable to common stock as their inclusion would have been antidilutive for the year ended December 31, 2022:

 

Stock options to purchase common stock

 

 

5,335,115

 

RSUs

 

 

996,256

 

Warrants

 

 

456,602

 

v3.22.4
Geographic Information (Tables)
12 Months Ended
Dec. 31, 2022
Segment Reporting [Abstract]  
Summary of Revenue by Geographic Area

Revenue by geographic area, based on the location of the Company’s users, was as follows (in thousands):

 

 

Year Ended December 31,

 

 

 

2022

 

 

2021

 

 

2020

 

United States

 

$

487,068

 

 

$

387,242

 

 

$

295,761

 

Other

 

 

9,933

 

 

 

8,282

 

 

 

6,006

 

Total

 

$

497,001

 

 

$

395,524

 

 

$

301,767

 

Long-lived Assets by Geographic Areas

Long-lived assets, comprising property and equipment assets, by geographic area were as follows (in thousands):

 

 

December 31,

 

 

December 31,

 

 

 

 

2022

 

 

2021

 

 

United States

 

$

706

 

 

$

588

 

 

Other

 

 

1,117

 

 

 

1,456

 

 

Total

 

$

1,823

 

 

$

2,044

 

 

v3.22.4
Organization and Description of Business (Details) - USD ($)
$ / shares in Units, $ in Thousands
1 Months Ended 12 Months Ended
May 31, 2021
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Subsidiary Sale Of Stock [Line Items]        
Proceeds from initial public offering, net of underwriter's discounts and commissions   $ 0 $ 224,595 $ 0
Proceeds from private placement   $ 0 $ 50,000 $ 0
Class A Common Stock [Member]        
Subsidiary Sale Of Stock [Line Items]        
Common stock, shares issued   19,934,331 17,251,079  
Common stock, shares outstanding   19,934,331 17,251,079  
Class A Common Stock [Member] | IPO [Member]        
Subsidiary Sale Of Stock [Line Items]        
Common stock, shares issued 11,500,000      
Shares issued, price per share $ 21.00      
Proceeds from initial public offering, net of underwriter's discounts and commissions $ 224,600      
Underwriting discounts and commissions 16,900      
Direct Offering Expenses $ 2,000      
Class A Common Stock [Member] | Over-Allotment Option [Member]        
Subsidiary Sale Of Stock [Line Items]        
Issuance of shares (in shares) 1,500,000      
Class A Common Stock [Member] | Private Placement [Member]        
Subsidiary Sale Of Stock [Line Items]        
Common stock, shares issued 2,380,950      
Sale of stock, price per share $ 21.00      
Proceeds from private placement $ 50,000      
Class B Common Stock [Member]        
Subsidiary Sale Of Stock [Line Items]        
Common stock, shares issued   103,306,842 103,388,082 0
Common stock, shares outstanding   103,306,842 103,388,082  
Class B Common Stock [Member] | IPO [Member]        
Subsidiary Sale Of Stock [Line Items]        
Common stock, shares outstanding 103,479,239      
v3.22.4
Basis of Presentation and Summary of Significant Accounting Policies - Additional Information (Details)
12 Months Ended
May 10, 2021
Dec. 31, 2022
USD ($)
Segment
Dec. 31, 2021
USD ($)
Dec. 31, 2020
USD ($)
Summary Of Significant Accounting Policies [Line Items]        
Stock split ratio 5      
Revenue from other Sources   1.3 1.2 1.4
Advertising cost   $ 2,000,000.0 $ 1,500,000 $ 500,000
Rebates for Interchange fees   3,000,000.0 2,500,000  
Capitalized internal-use software development costs   29,763,000 19,300,000 14,389,000
Amortization expense in cost of revenue   8,800,000 4,900,000 3,500,000
Amortization expense in operating expenses   $ 5,900,000 4,500,000 $ 3,000,000.0
Number of operating segment | Segment   3    
Cash in custodial account   $ 353,900,000 47,400,000  
Impairment of goodwill   0 $ 0  
Deferred offering costs related to additional-paid-in capital   $ 2,000,000.0    
Lease descriptions   The Company’s leases have remaining initial lease terms of less than one year to approximately five years    
Lease, Option to Extend   options to extend the leases for up to 4 years, and some of which include options to terminate the leases.    
Computer Equipment [Member]        
Summary Of Significant Accounting Policies [Line Items]        
Property, Plant and Equipment, Useful Life   3 years    
Furniture and Fixtures [Member]        
Summary Of Significant Accounting Policies [Line Items]        
Property, Plant and Equipment, Useful Life   5 years    
Minimum [Member]        
Summary Of Significant Accounting Policies [Line Items]        
Finite-Lived Intangible Asset, Useful Life   3 years    
Maximum [Member]        
Summary Of Significant Accounting Policies [Line Items]        
Finite-Lived Intangible Asset, Useful Life   5 years    
Revenue [Member] | Customer Concentration Risk [Member] | Minimum [Member]        
Summary Of Significant Accounting Policies [Line Items]        
Concentration Risk, Percentage   10.00% 10.00% 10.00%
Accounts Receivable [Member] | Customer Concentration Risk [Member] | Minimum [Member]        
Summary Of Significant Accounting Policies [Line Items]        
Concentration Risk, Percentage   10.00% 10.00%  
Accounts Receivable [Member] | Customer Concentration Risk [Member] | Maximum [Member]        
Summary Of Significant Accounting Policies [Line Items]        
Concentration Risk, Percentage       10.00%
v3.22.4
Basis of Presentation and Summary of Significant Accounting Policies - The changes in the allowance for credit losses (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Disclosure of Securitized or Asset-Backed Financing Arrangement Assets and Other Financial Assets Managed Together [Abstract]    
Financing Receivable, Allowance for Credit Loss, Beginning Balance $ 102 $ 100
Charge-offs (20) (104)
Recoveries 0 0
Provision for credit losses 288 106
Financing Receivable, Allowance for Credit Loss, Ending Balance $ 370 $ 102
v3.22.4
Revenue - Additional Information (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Disaggregation of Revenue [Line Items]    
Reduction in revenue and related contract asset $ 2,100 $ 900
Contract asset balance 9,700 5,600
Contract Liabilities 7,200 3,900
Contract liabilities 4,358 2,173
Remaining Performance Obligation, aggregate amount of transaction price $ 7,200  
Remaining Performance Obligation, percentage 75.00%  
Expected revenue period 2 years  
Fixed consideration related to the future minimum guarantees, contract amount $ 58,200  
Acquisitions [Member]    
Disaggregation of Revenue [Line Items]    
Contract liabilities   2,800
Prepaid Expenses and Other Current Assets [Member]    
Disaggregation of Revenue [Line Items]    
Contract asset balance 2,700 1,700
Payment Transaction Processing Revenue [Member]    
Disaggregation of Revenue [Line Items]    
Contract Liabilities 1,000 600
Other Long-Term Assets [Member]    
Disaggregation of Revenue [Line Items]    
Contract asset balance $ 7,000 $ 3,900
v3.22.4
Revenue - Summary of Disaggregation of Revenue from Contracts with Customer (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Disaggregation Of Revenue [Line Items]      
Revenue $ 497,001 $ 395,524 $ 301,767
Payment Transaction Processing Revenue [Member]      
Disaggregation Of Revenue [Line Items]      
Revenue 490,377 390,703 297,494
Other [Member]      
Disaggregation Of Revenue [Line Items]      
Revenue $ 6,624 $ 4,821 $ 4,273
v3.22.4
Business Combinations - Additional Information (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 19, 2022
Sep. 02, 2021
Sep. 01, 2021
Dec. 31, 2021
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Restructuring Cost and Reserve [Line Items]              
Purchase price of acquisition       $ 8,500      
Cash purchase price         $ 3,260 $ 57,400 $ (290)
Common Class A [Member]              
Restructuring Cost and Reserve [Line Items]              
Issuance of shares           68,229  
Value of shares in acquisition           68,229  
Payveris L L C [Member]              
Restructuring Cost and Reserve [Line Items]              
Purchase price of acquisition     $ 145,500        
Cash purchase price     $ 85,100        
Payveris L L C [Member] | Common Class A [Member]              
Restructuring Cost and Reserve [Line Items]              
Number of shares issued for business acquisition     2,364,270        
Common stock fair value     $ 60,400        
Finovera Inc [Member]              
Restructuring Cost and Reserve [Line Items]              
Cash   $ 5,000     65    
Cash purchase price   12,900          
Common stock fair value   $ 7,900          
Finovera Inc [Member] | Common Class A [Member]              
Restructuring Cost and Reserve [Line Items]              
Number of shares issued for business acquisition   293,506          
Finovera Inc [Member] | Accrued Liabilities [Member]              
Restructuring Cost and Reserve [Line Items]              
Cash held back for acquisition closing   $ 800          
PROFIT Financial, Inc. [Member]              
Restructuring Cost and Reserve [Line Items]              
Cash $ 3,300       $ 261    
Cash purchase price 4,300            
Short Term Payable 600            
Cash held back for acquisition closing $ 100            
Acquisition cost incurred           $ 1,700  
v3.22.4
Business Combinations - Schedule Of Assets Acquired And Liabilities Assumed (Details) - USD ($)
$ in Thousands
Dec. 31, 2022
Dec. 19, 2022
Dec. 31, 2021
Sep. 02, 2021
Dec. 31, 2020
Business Acquisition [Line Items]          
Goodwill $ 131,851   $ 129,413   $ 13,205
Payveris L L C [Member]          
Business Acquisition [Line Items]          
Accounts receivable 1,026        
Prepaid expenses and other current assets 237        
Intangible assets, includes software acquired 38,498        
Property and equipment 77        
Goodwill 108,950        
Restricted funds held for financial institutions 31,459        
Financial institution funds in -transit (31,459)        
Accounts payable (194)        
Accrued liabilities (265)        
Deferred revenue (2,805)        
Total 145,524        
Finovera Inc [Member]          
Business Acquisition [Line Items]          
Cash 65     $ 5,000  
Accounts receivable 267        
Prepaid expenses and other current assets 39        
Intangible assets, includes software acquired 6,048        
Goodwill 7,266        
Accounts payable (85)        
Accrued liabilities (72)        
Deferred taxes (588)        
Total 12,940        
PROFIT Financial, Inc. [Member]          
Business Acquisition [Line Items]          
Cash 261 $ 3,300      
Intangible assets, includes software acquired 1,873        
Goodwill 2,509        
Deferred taxes (382)        
Total $ 4,261        
v3.22.4
Business Combinations - Schedule Of Fair Values And Estimated Useful Lives Of Intangible Assets (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Payveris L L C [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Fair value $ 38,249  
Finovera Inc [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Fair value 6,048  
PROFIT Financial, Inc. [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Fair value $ 1,873  
Customer Relationships [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Estimated useful life 8 years 8 years
Customer Relationships [Member] | Payveris L L C [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Fair value $ 26,154  
Estimated useful life 8 years  
Customer Relationships [Member] | Finovera Inc [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Fair value $ 893  
Estimated useful life 2 years  
Trademarks [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Estimated useful life 4 years 4 years
Trademarks [Member] | Payveris L L C [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Fair value $ 3,993  
Estimated useful life 4 years  
Developed Technology [Member] | Payveris L L C [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Fair value $ 8,102  
Estimated useful life 4 years  
Developed Technology [Member] | Finovera Inc [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Fair value $ 5,155  
Estimated useful life 4 years  
Developed Technology [Member] | PROFIT Financial, Inc. [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Fair value $ 1,828  
Estimated useful life 4 years  
Brand [Member] | PROFIT Financial, Inc. [Member]    
Acquired Finite-Lived Intangible Assets [Line Items]    
Fair value $ 45  
Estimated useful life 4 years  
v3.22.4
Property and Equipment, Net - Schedule of Property and Equipment, Net (Details) - USD ($)
$ in Thousands
Dec. 31, 2022
Dec. 31, 2021
Property Plant And Equipment [Line Items]    
Total property and equipment $ 7,567 $ 6,835
Less: Accumulated depreciation and amortization (5,744) (4,791)
Property and equipment, net 1,823 2,044
Computer Equipment [Member]    
Property Plant And Equipment [Line Items]    
Total property and equipment 5,476 4,934
Furniture And Fixtures [Member]    
Property Plant And Equipment [Line Items]    
Total property and equipment 1,672 1,456
Leasehold Improvements [Member]    
Property Plant And Equipment [Line Items]    
Total property and equipment $ 419 $ 445
v3.22.4
Property and Equipment, Net - Additional Information (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Property, Plant and Equipment [Abstract]      
Depreciation, Depletion and Amortization $ 1.2 $ 1.1 $ 1.0
v3.22.4
Goodwill and Intangible Assets - Summary of Goodwill by Reporting Units (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Goodwill [Line Items]    
Beginning Balance $ 129,413 $ 13,205
Goodwill acquired [1] 2,509 116,216
Foreign currency translation adjustments (71) (8)
Ending Balance 131,851 129,413
United States [Member]    
Goodwill [Line Items]    
Beginning Balance 128,519 12,303
Goodwill acquired [1] 2,509 116,216
Foreign currency translation adjustments 0 0
Ending Balance 131,028 128,519
Other [Member]    
Goodwill [Line Items]    
Beginning Balance 894 902
Goodwill acquired [1] 0 0
Foreign currency translation adjustments (71) (8)
Ending Balance $ 823 $ 894
[1]

(1) The goodwill acquired in the year ended December 31, 2022 is related to the PROFIT acquisition and the goodwill acquired in year ended December 31, 2021 is related to the Payveris and Finovera acquisitions. See Note 4.

v3.22.4
Goodwill and Intangible Assets - Summary of Intagible Assets (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Finite Lived Intangible Assets [Line Items]    
Gross Carrying Amount $ 64,372 $ 62,405
Accumulated Amortization (28,355) (20,317)
Net Carrying Amount 36,017 42,088
Technology [Member]    
Finite Lived Intangible Assets [Line Items]    
Gross Carrying Amount 22,631 20,837
Accumulated Amortization (11,965) (8,655)
Net Carrying Amount $ 10,666 $ 12,182
Weighted-Average Useful Life (Years) 4 years 4 years
License [Member]    
Finite Lived Intangible Assets [Line Items]    
Gross Carrying Amount $ 2,503 $ 2,652
Accumulated Amortization (2,503) (2,652)
Net Carrying Amount 0
Customer Relationships [Member]    
Finite Lived Intangible Assets [Line Items]    
Gross Carrying Amount 33,788 33,830
Accumulated Amortization (11,695) (8,021)
Net Carrying Amount $ 22,093 $ 25,809
Weighted-Average Useful Life (Years) 8 years 8 years
Software [Member]    
Finite Lived Intangible Assets [Line Items]    
Gross Carrying Amount $ 1,212 $ 893
Accumulated Amortization (661) (456)
Net Carrying Amount $ 551 $ 437
Weighted-Average Useful Life (Years) 3 years 3 years
Trademark [Member]    
Finite Lived Intangible Assets [Line Items]    
Gross Carrying Amount $ 4,238 $ 4,193
Accumulated Amortization (1,531) (533)
Net Carrying Amount $ 2,707 $ 3,660
Weighted-Average Useful Life (Years) 4 years 4 years
v3.22.4
Goodwill and Intangible Assets - Additional Information (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Goodwill and Intangible Assets Disclosure [Abstract]      
Amortization of Intangible Assets $ 8.3 $ 2.9 $ 0.6
v3.22.4
Goodwill and Intangible Assets - Schedule of Expected Future Amortization Expense (Details) - USD ($)
$ in Thousands
Dec. 31, 2022
Dec. 31, 2021
Goodwill and Intangible Assets Disclosure [Abstract]    
2023 $ 8,546  
2024 8,249  
2025 6,756  
2026 3,748  
2027 3,269  
Thereafter 5,449  
Total future amortization expense $ 36,017 $ 42,088
v3.22.4
Leases - Additional Information (Details)
Dec. 31, 2022
Minimum [Member]  
Lessee Lease Description [Line Items]  
Operating lease, remaining lease term 1 year
Maximum [Member]  
Lessee Lease Description [Line Items]  
Operating lease, remaining lease term 5 years
v3.22.4
Leases - Schedule of Components of Lease Cost (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Leases [Abstract]    
Operating lease cost $ 2,460 $ 2,847
Depreciation expense 268 272
Interest on finance lease liabilities 8 16
Total finance lease cost 276 288
Short-term lease cost 972 1,063
Total lease cost $ 3,708 $ 4,198
v3.22.4
Leases - Summary of Supplemental Cash Flow Information Related to Leases (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Cash paid for amounts included in the measurement of lease liabilities    
Operating cash flows for operating leases $ 2,103 $ 2,755
Operating cash flows for finance lease 8 16
Financing cash flows for finance leases 268 272
Right-of-use assets obtained in exchange of operating lease obligations $ 3,938 $ 2,550
Weighted-average remaining lease term (years), Operating leases 6 years 7 months 6 days 8 years 3 months 18 days
Weighted-average remaining lease term (years), Finance leases 2 months 12 days 1 year 2 months 12 days
Weighted-average discount rate, Operating leases 3.24% 2.82%
Weighted-average discount rate, Finance leases 3.24% 3.24%
v3.22.4
Leases - Summary of Remaining Lease Payments under Non-Cancelable Operating and Finance Leases (Details)
$ in Thousands
Dec. 31, 2022
USD ($)
Operating Leases:  
2023 $ 1,880
2024 1,855
2025 1,845
2026 1,766
2027 1,061
Thereafter 2,663
Total minimum lease payments including interest 11,070
Less imputed interest (1,008)
Total lease liabilities 10,062
Finance Leases:  
2023 102
2024 0
2025 0
2026 0
2027 0
Thereafter 0
Total minimum lease payments including interest 102
Less imputed interest 0
Total lease liabilities $ 102
v3.22.4
Accrued Liabilities - Summary of Accrued Liabilities (Details) - USD ($)
$ in Thousands
Dec. 31, 2022
Dec. 31, 2021
Accrued Liabilities, Current [Abstract]    
Payroll and employee-related expenses $ 9,214 $ 8,093
Finance leases and other financing obligations 1,813 2,382
Other accrued liabilities 4,782 2,016
Accrued liabilities $ 15,809 $ 12,491
v3.22.4
Commitments and Contingencies - Additional Information (Details) - USD ($)
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Commitments and Contingencies Disclosure [Abstract]      
Other commitments, description The Company has entered into certain non-cancellable agreements for software and marketing services that specify all significant terms, including fixed or minimum services to be used, pricing provisions and the approximate timing of the transaction. Obligations under contracts that are cancellable or with remaining terms of 12 months or less are not included.    
Contributions under plan $ 900,000 $ 0 $ 0
v3.22.4
Commitments and Contingencies - Schedule of Future Minimum Payments for Non Cancellable Agreements (Details)
$ in Thousands
Dec. 31, 2022
USD ($)
Commitments and Contingencies Disclosure [Abstract]  
2023 $ 4,416
2024 2,965
2025 719
Other commitment $ 8,100
v3.22.4
Equity - Additional Information (Details) - USD ($)
$ / shares in Units, $ in Thousands
12 Months Ended
Dec. 31, 2022
Aug. 29, 2022
Dec. 31, 2021
May 31, 2021
May 13, 2021
Dec. 31, 2020
Class Of Stock [Line Items]            
Preferred stock, shares authorized 5,000,000   5,000,000      
Preferred stock, par value $ 0.0001   $ 0.0001      
Common stock, par value   $ 10.10     $ 18.38  
Common Stock, Terms of Conversion Shares of Class B common stock may be converted to Class A common stock at any time at the option of the stockholder. Shares of Class B common stock automatically convert to Class A common stock upon the following: (i) sale or transfer of such share of Class B common stock; (ii) the death of the Class B common stockholder (or nine months after the date of death if the stockholder is one of the Company’s founders); and (iii) on the first trading day on or after the date on which the outstanding shares of Class B common stock represent less than 10% of the then outstanding Class A and Class B common stock. Following the conversion of all outstanding shares of Class B common stock into Class A common stock, no further shares of Class B common stock will be issued.          
Preferred stock, $0.0001 par value per share, 5,000,000 shares authorized as of December 31, 2022 and 2021, respectively; none issued and outstanding as of December 31, 2022 and 2021, respectively $ 0   $ 0      
Preferred stock, shares issued 0   0      
Preferred stock, shares outstanding 0   0      
Warrant Issue   684,510     509,370  
Fully Vested 588,172 171,128     382,027  
Vesting of the Remaining Shares of the Warrant   513,382     127,343  
Class A Common Stock [Member]            
Class Of Stock [Line Items]            
Common stock, shares authorized 883,950,000   883,950,000      
Common Stock, Voting Rights one          
Common stock, par value $ 0.0001   $ 0.0001      
Common stock, shares issued 19,934,331   17,251,079      
Class A Common Stock [Member] | IPO [Member]            
Class Of Stock [Line Items]            
Common stock, shares issued       11,500,000    
Class B Common Stock [Member]            
Class Of Stock [Line Items]            
Common stock, shares authorized 111,050,000   111,050,000      
Common Stock, Voting Rights one          
Common stock, par value $ 0.0001   $ 0.0001      
Common stock, shares issued 103,306,842   103,388,082     0
Series A Preferred Stock [Member]            
Class Of Stock [Line Items]            
Dividends, Preferred Stock $ 34,400          
Preferred stock, shares issued 0          
Preferred stock, shares outstanding     0      
Series A Preferred Stock [Member] | IPO [Member]            
Class Of Stock [Line Items]            
Preferred stock, $0.0001 par value per share, 5,000,000 shares authorized as of December 31, 2022 and 2021, respectively; none issued and outstanding as of December 31, 2022 and 2021, respectively $ 57,400          
v3.22.4
Stock-Based compensation - Additional Information (Details) - USD ($)
$ / shares in Units, $ in Millions
1 Months Ended 12 Months Ended
May 31, 2021
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Jan. 01, 2023
Jan. 01, 2022
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]            
Shares reserved for issuance   14,100,000        
Weighted average grant date fair value of options granted     $ 3.38 $ 3.71    
Options granted in period   0        
Aggregate intrinsic value   $ 38.5 $ 17.8      
Options exercised   2,480,516        
Restricted Stock Units (RSUs) [Member]            
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]            
Total unrecognized compensation cost   $ 22.2        
Total unrecognized compensation cost, recognition period   3 years 6 months        
RSUs vested   121,496 0      
Class A Common Stock [Member]            
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]            
Shares reserved for issuance         4,900,000 4,800,000
Class A & Class B Common Stock [Member]            
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]            
Percentage of annual increase of outstanding shares     4.00%      
Maximum [Member] | Restricted Stock Units (RSUs) [Member]            
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]            
RSUs vest over the requisite service period   5 years        
Minimum [Member] | Restricted Stock Units (RSUs) [Member]            
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]            
RSUs vest over the requisite service period   4 years        
Equity Incentive Plan [Member]            
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]            
Total unrecognized compensation cost   $ 2.3        
Total unrecognized compensation cost, recognition period   1 year 4 months 24 days        
Equity Incentive Plan [Member] | Class A Common Stock [Member]            
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]            
Shares reserved for issuance 10,459,000          
Options granted in period 7,563,990          
v3.22.4
Stock-Based compensation - Schedule of Stock Option Activity (Details) - USD ($)
$ / shares in Units, $ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Share-Based Payment Arrangement [Abstract]    
Options Outstanding, Beginning 6,849,910  
Options granted 0  
Options exercised (2,480,516)  
Options forfeited (213,754)  
Options Outstanding, Ending 4,155,640 6,849,910
Options Outstanding, Exercisable 3,280,611  
Weighted Average Exercise Price, Beginning $ 5.05  
Weighted Average Exercise Price, Exercised 0.60  
Weighted Average Exercise Price, Forfeited 8.66  
Weighted Average Exercise Price, Ending 7.52 $ 5.05
Weighted Average Exercise Price, Exercisable $ 7.22  
Weighted Average Remaining Contractual Term (years) 5 years 10 months 13 days 4 years 11 months 23 days
Weighted Average Remaining Contractual Term (years), Exercisable 5 years 8 months 15 days  
Aggregate Intrinsic Value, Beginning $ 205,010  
Aggregate Intrinsic Value, Ending 4,420 $ 205,010
Aggregate Intrinsic Value, Exercisable $ 4,388  
v3.22.4
Stock-Based compensation - Schedule of Stock Option Grant Using Black-Scholes Option Pricing Model With Assumptions (Details)
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]    
Dividend yield 0.00% 0.00%
Expected term (in years) 5 years 5 years
Expected volatility, maximum 38.00% 50.00%
Minimum [Member]    
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]    
Risk-free interest rate 0.30% 0.30%
Maximum    
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]    
Risk-free interest rate 0.80% 0.40%
v3.22.4
Stock Based Compensation - Summary of RSU Activity (Details) - Restricted Stock Units (RSUs) [Member] - $ / shares
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]    
Awarded and unvested, Beginning Balance | shares 513,547  
Awards, Granted | shares 1,163,428  
Awards, Vested | shares (121,496) 0
Awards,Forfeited | shares (193,059)  
Awarded and unvested, Ending Balance | shares 1,362,420 513,547
Weighted Average Grant-Date Fair Value, Unvested, Beginning Balance | $ / shares $ 25.93  
Weighted Average Grant-Date Fair Value, Granted | $ / shares 15.28  
Weighted Average Grant-Date Fair Value, Vested | $ / shares 25.97  
Weighted Average Grant-Date Fair Value, Forfeited | $ / shares 17.48  
Weighted Average Grant-Date Fair Value, Unvested, Ending Balance | $ / shares $ 18.03 $ 25.93
v3.22.4
Stock-Based compensation - Summary of Stock Based Compensation Expense (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Total stock-based compensation $ 6,736 $ 3,136 $ 1,994
Cost Of Revenue [Member]      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Total stock-based compensation 0 0 0
Research and Development [Member]      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Total stock-based compensation 1,647 517 27
Sales and Marketing [Member]      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Total stock-based compensation 1,736 280 34
General and Administrative [Member]      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Total stock-based compensation $ 3,353 $ 2,339 $ 1,933
v3.22.4
Income Taxes - Components of Income Before Income Taxes (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Income Tax Disclosure [Abstract]      
United States $ (4,579) $ 7,265 $ 16,548
Foreign 3,271 3,101 1,816
(Loss) income before income taxes $ (1,308) $ 10,366 $ 18,364
v3.22.4
Income Taxes - The Provision for Income Taxes (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Current      
Domestic $ 1,303 $ 915 $ 2,485
Foreign 875 811 534
Total 2,178 1,726 3,019
Deferred      
Domestic (3,020) (765) 1,583
Foreign 47 105 51
Total (2,973) (660) 1,634
Provision for income taxes $ (795) $ 1,066 $ 4,653
v3.22.4
Income Taxes - The Income Before Provision for Income Taxes Due (Details)
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Income Tax Disclosure [Abstract]      
Federal statutory rate 21.00% 21.00% 21.00%
State taxes (40.00%) 4.80% 4.30%
Non-deductible executive compensation (32.40%) 14.30%  
Non-deductible IPO expenses   4.50%  
Other permanent differences (8.30%) 0.60% (0.30%)
Excess tax benefit on stock-based compensation 675.60% (41.60%)  
Difference in prior year tax filings from provision (22.60%) 4.30% 0.10%
Foreign tax rate differences 0.10% 2.50%  
Valuation Allowance (542.80%)    
Other 10.20%   0.20%
Effective tax rate 60.80% 10.40% 25.30%
v3.22.4
Income Taxes - Significant Components of the Company's Deferred Tax Assets and Liabilities (Details) - USD ($)
$ in Thousands
Dec. 31, 2022
Dec. 31, 2021
Deferred tax assets    
Stock-based compensation and other accruals $ 2,806 $ 1,895
Federal and state net operating losses 602 3,919
Foreign tax credit 829 741
Operating lease liabilities 4,015 3,732
Fixed assets   87
Capitalized research and development costs 5,560  
Intangible assets (including capitalized internal-use software development costs) 300
Other 635 76
Total deferred tax assets 14,747 10,450
Valuation allowance (7,804) (744)
Net deferred tax assets 6,943 9,706
Deferred tax liabilities    
Intangible assets (including capitalized internal-use software development costs)   (9,031)
Goodwill (3,478)  
Fixed assets (119) (98)
Operating lease right-of-use assets (3,817) (3,602)
Foregone foreign tax credit (93) (130)
Total deferred tax liabilities (7,507) (12,861)
Net deferred tax liabilities (564) (3,155)
Deferred tax asset 116 163
Deferred tax liability (non-current) $ (680) $ (3,318)
v3.22.4
Income Taxes - Additional Information (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Operating Loss Carryforwards [Line Items]    
Valuation allowance $ 7,804 $ 744
Non-refundable federal investment tax credits Company had an immaterial amount of non-refundable federal investment tax credits as of December 31, 2022 and 2021 in Canada, which are available to reduce future Canadian taxes and, if unused, begin to expire in 2035. Company had an immaterial amount of non-refundable federal investment tax credits as of December 31, 2022 and 2021 in Canada, which are available to reduce future Canadian taxes and, if unused, begin to expire in 2035.
Tax credit carryforward expiration year 2035  
Unrecognized Tax Benefits $ 0 $ 0
Undistributed earnings of foreign operations 6,900 $ 4,800
State    
Operating Loss Carryforwards [Line Items]    
Net operating losses 4,400  
Federal    
Operating Loss Carryforwards [Line Items]    
Net operating losses $ 900  
v3.22.4
Net Income Per Share Attributable to Common Stock - Schedule of Computation of Basic and Diluted Net Income Per Share Attributable to Common Stock (Details) - USD ($)
$ / shares in Units, $ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Numerator:      
Net income $ (513) $ 9,300 $ 13,711
Undeclared dividends on Series A preferred stock 0 (2,258) (5,186)
Net (loss) income attributable to common stock $ (513) $ 7,042 $ 8,525
Denominator:      
Weighter-average shares of common stock - basic 122,099,437 112,763,261 103,479,239
Dilutive effect of stock options to purchase common stock 0 6,009,890 2,728,644
Dilutive effect of RSUs 0 19,160 0
Dilutive effect of warrants 0 29,614 0
Weighter-average shares of common stock - diluted 122,099,437 118,821,925 106,207,883
Net (loss) income per share attributable to common stock      
Basic $ 0 $ 0.06 $ 0.08
Diluted $ 0 $ 0.06 $ 0.08
v3.22.4
Net Income Per Share Attributable to Common Stock - Schedule of Common Stock Equivalents Excluded from Income (Loss) Per Diluted Share (Details)
12 Months Ended
Dec. 31, 2022
shares
Stock Options To Purchase Common stock [Member]  
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]  
Antidilutive securities 5,335,115
RSUs [Member]  
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]  
Antidilutive securities 996,256
Warrants [Member]  
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]  
Antidilutive securities 456,602
v3.22.4
Net Income Per Share Attributable to Common Stock - Additional Information (Details) - shares
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Options, RSUs and Warrants [Member]    
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]    
Antidilutive securities 0 0
v3.22.4
Geographic Information - Summary of Revenue by Geographic Area (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2022
Dec. 31, 2021
Dec. 31, 2020
Revenues From External Customers And Long Lived Assets [Line Items]      
Revenue $ 497,001 $ 395,524 $ 301,767
United States [Member]      
Revenues From External Customers And Long Lived Assets [Line Items]      
Revenue 487,068 387,242 295,761
Other [Member]      
Revenues From External Customers And Long Lived Assets [Line Items]      
Revenue $ 9,933 $ 8,282 $ 6,006
v3.22.4
Geographic Information - Summary of Long-lived Assets by Geographic Areas (Details) - USD ($)
$ in Thousands
Dec. 31, 2022
Dec. 31, 2021
Revenues From External Customers And Long Lived Assets [Line Items]    
Long-lived assets, comprising property and equipment assets $ 1,823 $ 2,044
United States [Member]    
Revenues From External Customers And Long Lived Assets [Line Items]    
Long-lived assets, comprising property and equipment assets 706 588
Other [Member]    
Revenues From External Customers And Long Lived Assets [Line Items]    
Long-lived assets, comprising property and equipment assets $ 1,117 $ 1,456
v3.22.4
Related Party Transactions - Additional Information (Details) - USD ($)
$ in Millions
1 Months Ended 9 Months Ended
Sep. 06, 2011
Sep. 30, 2021
Dec. 31, 2022
Dec. 31, 2021
Mar. 16, 2021
Dec. 31, 2020
Related Party Transaction [Line Items]            
Loan Principal and Interest Due and Payable Date   Sep. 06, 2026        
Payment of loan         $ 1.0  
Series A Preferred Stock [Member]            
Related Party Transaction [Line Items]            
Number of shares pledged as security for loan 805          
Common Shares [Member]            
Related Party Transaction [Line Items]            
Principal amount of loan as reduction to additional paid-in capital $ 0.8          
Number of shares pledged as security for loan 1,788,205          
Chief Executive Officer [Member]            
Related Party Transaction [Line Items]            
Issued a loan to related party $ 0.8          
Loan Interest Rate 2.00%          
Payment of loan         0.8  
Aggregate compensation     $ 0.3 $ 0.2   $ 0.2
Accrued interest         $ 0.2  
Vice President [Member]            
Related Party Transaction [Line Items]            
Aggregate compensation     $ 0.3 $ 0.3   $ 0.3
v3.22.4
Subsequent Events - Additional Information (Details) - USD ($)
$ in Millions
3 Months Ended
Sep. 01, 2021
Dec. 31, 2021
Subsequent Event [Line Items]    
Cash payment to acquire business, gross   $ 8.5
Payveris LLC [Member]    
Subsequent Event [Line Items]    
Cash payment to acquire business, gross $ 145.5