SMARTRENT, INC., 10-Q filed on 5/8/2024
Quarterly Report
v3.24.1.u1
COVER - shares
3 Months Ended
Mar. 31, 2024
May 06, 2024
Cover [Abstract]    
Document Type 10-Q  
Amendment Flag false  
Document Quarterly Report true  
Document Transition Report false  
Document Period End Date Mar. 31, 2024  
Document Fiscal Year Focus 2024  
Document Fiscal Period Focus Q1  
Current Fiscal Year End Date --12-31  
Entity Central Index Key 0001837014  
Entity File Number 001-39991  
Entity Registrant Name SMARTRENT, INC.  
Entity Incorporation, State or Country Code DE  
Entity Tax Identification Number 85-4218526  
Entity Address, Address Line One 8665 E. Hartford Drive  
Entity Address, Address Line Two Suite 200  
Entity Address, City or Town Scottsdale  
Entity Address, State or Province AZ  
Entity Address, Postal Zip Code 85255  
City Area Code 844  
Local Phone Number 479-1555  
Title of 12(b) Security Class A Common Stock, $0.0001 par value  
Trading Symbol SMRT  
Security Exchange Name NYSE  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Accelerated Filer  
Entity Small Business false  
Entity Emerging Growth Company true  
Entity Ex Transition Period false  
Entity Shell Company false  
Entity Common Stock, Shares Outstanding   201,828,020
v3.24.1.u1
CONSOLIDATED BALANCE SHEETS - USD ($)
$ in Thousands
Mar. 31, 2024
Dec. 31, 2023
Current assets    
Cash and cash equivalents $ 204,701 $ 215,214
Restricted cash, current portion 247 495
Accounts receivable, net 58,093 61,903
Inventory 30,899 41,575
Deferred cost of revenue, current portion 11,528 11,794
Prepaid expenses and other current assets 14,009 9,359
Total current assets 319,477 340,340
Property and equipment, net 1,314 1,400
Deferred cost of revenue 8,792 11,251
Goodwill 117,268 117,268
Intangible assets, net 26,280 27,249
Other long-term assets 12,322 12,248
Total assets 485,453 509,756
Current liabilities    
Accounts payable 7,702 15,076
Accrued expenses and other current liabilities 21,211 24,976
Deferred revenue, current portion 78,077 77,257
Total current liabilities 106,990 117,309
Deferred revenue 41,491 45,903
Other long-term liabilities 3,885 4,096
Total liabilities 152,366 167,308
Commitments and contingencies (Note 12)
Convertible preferred stock, $0.0001 par value; 50,000 shares authorized as of March 31, 2024 and December 31, 2023; no shares of preferred stock issued and outstanding as of March 31, 2024 and December 31, 2023
Stockholders' equity    
Class A common stock, $0.0001 par value; 500,000 shares authorized as of March 31, 2024 and December 31, 2023, respectively; 202,511 and 203,327 shares issued and outstanding as of March 31, 2024 and December 31, 2023, respectively 20 20
Additional paid-in capital 630,878 628,156
Accumulated deficit (297,601) (285,512)
Accumulated other comprehensive loss (210) (216)
Total stockholders' equity 333,087 342,448
Total liabilities, convertible preferred stock and stockholders' equity $ 485,453 $ 509,756
v3.24.1.u1
CONSOLIDATED BALANCE SHEETS (Parenthetical) - $ / shares
Mar. 31, 2024
Dec. 31, 2023
Statement of Financial Position [Abstract]    
Convertible preferred stock, par value $ 0.0001 $ 0.0001
Convertible preferred stock, authorized 50,000,000 50,000,000
Convertible preferred stock, issued 0 0
Convertible preferred stock, outstanding 0 0
Class A common stock, par value $ 0.0001 $ 0.0001
Class A common stock, authorized 500,000,000 500,000,000
Class A common stock, issued 202,511,000 203,327,000
Class A common stock, shares outstanding 202,511,000 203,327,000
v3.24.1.u1
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE LOSS - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Revenue    
Total revenue $ 50,489 $ 65,079
Cost of revenue    
Total cost of revenue 31,066 55,964
Operating expense    
Research and development 8,362 7,231
Sales and marketing 4,554 5,161
General and administrative 16,666 12,017
Total operating expense 29,582 24,409
Loss from operations (10,159) (15,294)
Interest income, net 2,409 2,016
Other income, net 103 56
Loss before income taxes (7,647) (13,222)
Income tax expense (benefit) 45 (7)
Net loss (7,692) (13,215)
Other comprehensive loss    
Foreign currency translation adjustment 6 104
Comprehensive loss $ (7,686) $ (13,111)
Net loss per common share    
Net loss per common share basic $ (0.04) $ (0.07)
Net loss per common share diluted $ (0.04) $ (0.07)
Weighted-average number of shares used in computing net loss per share basic 203,485 198,334
Weighted-average number of shares used in computing net loss per share diluted 203,485 198,334
Hardware    
Revenue    
Total revenue $ 29,077 $ 37,325
Cost of revenue    
Total cost of revenue 18,684 32,572
Professional Services    
Revenue    
Total revenue 3,458 12,769
Cost of revenue    
Total cost of revenue 6,448 17,634
Hosted Services    
Revenue    
Total revenue 17,954 14,985
Cost of revenue    
Total cost of revenue $ 5,934 $ 5,758
v3.24.1.u1
CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($)
$ in Thousands
Total
Common Stock
Class A Common Stock
Additional Paid-in Capital
Accumulated Deficit
Accumulated other comprehensive (loss) income
Balance at the beginning at Dec. 31, 2022 $ 364,200 $ 20 $ 615,281 $ (250,925) $ (176)
Balance (in Shares) at Dec. 31, 2022   198,525,000      
Stock-based compensation 3,680   3,680    
Issuance of Class A common stock upon vesting of equity awards ,(in Shares)   751,000      
Tax withholdings related to net share settlement of equity awards (661)   (661)    
Tax withholdings related to net share settlement of equity awards, (in Shares)   (246,000)      
Exercise of options 71   71    
Exercise of options (in Shares)   151,000      
ESPP Purchases 438   438    
ESPP Purchases (in shares)   176,000      
Net loss (13,215)     (13,215)  
Other comprehensive income 104       104
Balance at the end at Mar. 31, 2023 354,617 $ 20 618,809 (264,140) (72)
Balance (in Shares) at Mar. 31, 2023   199,357,000      
Balance at the beginning at Dec. 31, 2023 342,448 $ 20 628,156 (285,512) (216)
Balance (in Shares) at Dec. 31, 2023   203,327,000      
Balance at the beginning at Dec. 31, 2023        
Balance (in Shares) at Dec. 31, 2023 0        
Stock-based compensation $ 3,281   3,281    
Issuance of Class A common stock upon vesting of equity awards ,(in Shares)   775,000      
Tax withholdings related to net share settlement of equity awards (898)   (898)    
Tax withholdings related to net share settlement of equity awards, (in Shares)   (291,000)      
Exercise of options 2   2    
Exercise of options (in Shares)   192,000      
Net settlement related to exercise of options, (in Shares)   (31,000)      
ESPP Purchases 337   337    
ESPP Purchases (in shares)   134,000      
Repurchases of Class A common stock (4,397)     (4,397)  
Repurchases of Class A common stock (in Shares)   (1,595,000)      
Net loss (7,692)     (7,692)  
Other comprehensive income 6       6
Balance at the end at Mar. 31, 2024 $ 333,087 $ 20 $ 630,878 $ (297,601) $ (210)
Balance (in Shares) at Mar. 31, 2024   202,511,000      
v3.24.1.u1
CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
CASH FLOWS FROM OPERATING ACTIVITIES      
Net loss $ (7,692) $ (13,215)  
Adjustments to reconcile net loss to net cash used by operating activities      
Depreciation and amortization 1,501 1,254  
Provision for warranty expense (552)    
Non-cash lease expense 375 299  
Stock-based compensation related to acquisition   109  
Stock-based compensation 3,281 3,571  
Compensation expense related to acquisition 137 1,625  
Change in fair value of earnout related to acquisition 80 141  
Non-cash interest expense 39 32  
Provision for excess and obsolete inventory 96 (60)  
Provision for doubtful accounts 1,181 (89)  
Non-cash legal accrual (Note 12 "Commitments and Contingencies") 4,955    
Change in operating assets and liabilities      
Accounts receivable 2,701 3,483  
Inventory 5,612 8,949  
Deferred cost of revenue 2,726 3,294  
Prepaid expenses and other assets 349 (4,577)  
Accounts payable (7,448) (6,661)  
Accrued expenses and other liabilities (6,673) (11,129)  
Deferred revenue (3,591) 3,011  
Lease liabilities (414) (327)  
Net cash used in operating activities (3,337) (10,290)  
CASH FLOWS FROM INVESTING ACTIVITIES      
Purchase of property and equipment (34) (27)  
Capitalized software costs (922) (1,142)  
Net cash used in investing activities (956) (1,169)  
CASH FLOWS FROM FINANCING ACTIVITIES      
Payments for repurchases of Class A common stock (4,373)    
Proceeds from options exercise 2 71  
Proceeds from ESPP purchases 337 438  
Taxes paid related to net share settlements of stock-based compensation awards (898) (661)  
Payment of earnout related to acquisition (1,530) (1,702)  
Net cash used in financing activities (6,462) (1,854)  
Effect of exchange rate changes on cash and cash equivalents (6) 27  
Net decrease (increase) in cash, cash equivalents, and restricted cash (10,761) (13,286)  
Cash, cash equivalents, and restricted cash - beginning of period 215,709 217,713 $ 217,713
Cash, cash equivalents, and restricted cash - end of period 204,948 204,427 215,709
Reconciliation of cash, cash equivalents, and restricted cash to the consolidated balance sheets      
Cash and cash equivalents 204,701 203,933 215,214
Restricted cash, current portion 247 247 495
Restricted cash, included in other long-term assets   247  
Total cash, cash equivalents, and restricted cash 204,948 204,427 $ 215,709
Supplemental disclosure of cash flow information      
Interest paid 72 70  
Cash paid for income taxes 6    
Schedule of non-cash investing and financing activities      
Accrued property and equipment at period end 81 $ 8  
Stock repurchases excise tax charged to equity $ 24    
v3.24.1.u1
Pay vs Performance Disclosure - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Pay vs Performance Disclosure    
Net Income (Loss) $ (7,692) $ (13,215)
v3.24.1.u1
Insider Trading Arrangements
3 Months Ended
Mar. 31, 2024
Trading Arrangements, by Individual  
Rule 10b5-1 Arrangement Adopted false
Non-Rule 10b5-1 Arrangement Adopted false
Rule 10b5-1 Arrangement Terminated false
Non-Rule 10b5-1 Arrangement Terminated false
Rule 10b5-1 Arrangement Modified false
Non-Rule 10b5-1 Arrangement Modified false
v3.24.1.u1
Description of Business
3 Months Ended
Mar. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Description of Business

NOTE 1. DESCRIPTION OF BUSINESS

SmartRent, Inc., and its wholly owned subsidiaries (collectively, the "Company"), is an enterprise real estate technology company that provides comprehensive management software and applications designed for property owners, managers and residents. Its suite of products and services, which includes both smart building hardware and cloud-based software-as-a-service ("SaaS") solutions, provides seamless visibility and control over real estate assets. The Company’s platform lowers operating costs, increases revenues, mitigates operational friction and protects assets for owners and operators, while providing a differentiated, elevated living experience for residents. The Company is headquartered in Scottsdale, Arizona.

The Company, formerly known as Fifth Wall Acquisition Corp. I ("FWAA"), was originally incorporated in Delaware on November 23, 2020, as a special purpose acquisition company formed for the purpose of effecting a merger, capital stock exchange, asset acquisition, stock purchase, reorganization, or other similar business combination with one or more target businesses. On February 9, 2021, the Company consummated its initial public offering, following which its shares began trading on the Nasdaq National Market. On April 21, 2021, FWAA entered into an Agreement and Plan of Merger (as amended, the “Merger Agreement”) with SmartRent.com, Inc. (“Legacy SmartRent”) and Einstein Merger Corp. I, a wholly owned subsidiary of FWAA. On August 24, 2021, the transactions contemplated by the Merger Agreement (the “Business Combination”) were consummated. In connection with the closing of the Business Combination, FWAA changed its name to SmartRent, Inc. and its shares began trading on the New York Stock Exchange under the symbol “SMRT.” As a result of the Business Combination, SmartRent, Inc. became the owner, directly or indirectly, of all of the equity interests of Legacy SmartRent and its subsidiaries.

v3.24.1.u1
Significant Accounting Policies
3 Months Ended
Mar. 31, 2024
Accounting Policies [Abstract]  
Significant Accounting Policies

NOTE 2. SIGNIFICANT ACCOUNTING POLICIES

Unaudited Interim Financial Information

The accompanying condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("GAAP") and include the consolidated accounts of the Company and its wholly owned subsidiaries. All intercompany transactions and balances have been eliminated upon consolidation. The Consolidated Balance Sheet at December 31, 2023 has been derived from the audited consolidated financial statements as of December 31, 2023, as presented in the Company’s Annual Report on Form 10-K for the year ended December 31, 2023, which was filed with the SEC on March 5, 2024. Certain notes and other information have been condensed or omitted from the interim financial statements presented herein. The financial data and other information disclosed in these Notes to Consolidated Financial Statements related to the three months ended March 31, 2024 and 2023 are unaudited. The unaudited interim financial statements have been prepared on the same basis as the annual consolidated financial statements and, in the opinion of management, reflect all adjustments, which are of a normal recurring nature, necessary for a fair statement of the Company’s financial condition and results of operations and cash flows for the interim period presented. The results for the three months ended March 31, 2024 are not necessarily indicative of the results to be expected for the full year ending December 31, 2024 or any future period.

Immaterial Restatement of Prior Period Financial Statements

Subsequent to the issuance of the Company’s financial statements for the three months ended March 31, 2023, the Company’s management identified an error in the classification of cash paid for capitalized software costs that had previously been included in operating activities but should have been included in investing activities within the statement of cash flows. As a result, the accompanying Consolidated Statement of Cash Flows for the three months ended March 31, 2023 has been restated from amounts previously reported. Management determined that the error was not material to previously issued financial statements. The following table presents the effects of the restatement to the Company’s Consolidated Statement of Cash Flows for the three months ended March 31, 2023.

 

As Previously Reported

 

 

Adjustment

 

 

As Restated

 

Cash Flows from Operating Activities:

 

 

 

 

 

 

 

 

Change in prepaid expenses and other Assets

$

(5,719

)

 

$

1,142

 

 

$

(4,577

)

Net cash used in operating activities

 

(11,432

)

 

 

1,142

 

 

 

(10,290

)

 

 

 

 

 

 

 

 

 

Cash Flows from Investing Activities:

 

 

 

 

 

 

 

 

Capitalized software costs

 

-

 

 

 

(1,142

)

 

 

(1,142

)

Net cash used in investing activities

$

(27

)

 

$

(1,142

)

 

$

(1,169

)

 

Foreign Currency

SmartRent, Inc.'s functional and reporting currency is United States Dollars (“USD”) and its foreign subsidiaries have a functional currency other than USD. Financial position and results of operations of the Company's international subsidiaries are measured using local currencies as the functional currency. Assets and liabilities of these operations are translated at the exchange rates in effect at the end of each reporting period. The Company's international subsidiaries' statements of operations accounts are translated at the weighted-average rates of exchange prevailing during each reporting period. Translation adjustments arising from the use of differing currency exchange rates from period to period are included in accumulated other comprehensive loss in stockholders’ equity. Gains and losses on foreign currency exchange transactions, as well as translation gains or losses on transactions denominated in currencies other than an entity’s functional currency, are reflected in the Consolidated Statements of Operations and Comprehensive Loss.

Liquidity

The accompanying financial statements have been prepared assuming the Company will continue as a going concern, which contemplates the realization of assets and liabilities and commitments in the normal course of business. Management believes that currently available resources will provide sufficient funds to enable the Company to meet its obligations for at least one year past the issuance date of these financial statements. The Company may need to raise additional capital through equity or debt financing to fund future operations until it generates positive operating cash flows. There can be no assurance that such additional equity or debt financing will be available on terms acceptable to the Company, or at all.

Use of Estimates

The preparation of financial statements in conformity with GAAP requires management to make estimates, judgments and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenue and expense during the reporting period. These estimates made by management include valuing the Company’s inventories on hand, allowance for doubtful accounts, intangible assets, earnout liabilities, warranty liabilities, stand-alone selling price of items sold, and certain assumptions used in the valuation of equity awards, including the estimated fair value of common stock warrants, and assumptions used to estimate the fair value of stock-based compensation expense. Actual results could differ materially from those estimates.

Net Loss Per Share Attributable to Common Stockholders

The Company follows the two-class method to include the dilutive effect of securities that participated in dividends, if and when declared, when computing net income per common share. The two-class method determines net income per common share for each class of common stock and participating securities according to dividends, if and when declared or accumulated and participation rights in undistributed earnings. The two-class method requires income available to common stockholders for the period to be allocated between common stock and participating securities based upon their respective rights to receive dividends as if all income for the period had been distributed. The anti-dilutive effect of potentially dilutive securities is excluded from the computation of net loss per share because inclusion of such potentially dilutive shares on an as-converted basis would have been anti-dilutive.

The Company considers any unvested common shares subject to repurchase to be participating securities because holders of such shares have non-forfeitable dividend rights in the event a dividend is paid on common stock. The holders of unvested shares of common stock subject to repurchase do not have a contractual obligation to share in losses.

Basic net loss per share attributable to common stockholders is calculated by dividing the net loss attributable to common stockholders by the weighted-average number of shares of common stock outstanding during the period, adjusted for outstanding shares that are subject to repurchase and any shares issuable by the exercise of warrants for nominal consideration.

Diluted net loss per share is computed by giving effect to all potentially dilutive securities outstanding for the period using the treasury stock method or the if-converted method based on the nature of such securities. For periods in which the Company reports a net loss, the diluted net loss per common share attributable to common stockholders is the same as basic net loss per common share attributable to common stockholders, because inclusion of such potentially dilutive shares on an as-converted basis would have been anti-dilutive.

Cash and Cash Equivalents

The Company considers financial instruments with an original maturity of three months or less to be cash and cash equivalents. The Company maintains cash and cash equivalents at multiple financial institutions, and, at times, these balances exceed federally insurable limits. As a result, there is a concentration of credit risk related to amounts on deposit. The Company believes any risks are mitigated through the size and security of the financial institution at which its cash balances are held.

Restricted Cash

The Company considers cash to be restricted when withdrawal or general use is legally restricted. The Company reports the current portion of restricted cash as a separate item in the Consolidated Balance Sheets and the non-current portion is a component of other long-term assets in the Consolidated Balance Sheets. The Company determines current or non-current classification based on the expected duration of the restriction.

Accounts Receivable, net

Accounts receivable consist of balances due from customers resulting from the sale of hardware, professional services and Hosted Services. Accounts receivable are recorded at invoiced amounts, are non-interest bearing and are presented net of the associated allowance for doubtful accounts on the Consolidated Balance Sheets. The allowance for doubtful accounts totaled $2,542 and $1,361 as of March 31, 2024, and December 31, 2023, respectively. The provision for doubtful accounts is recorded in general and administrative expenses in the accompanying Consolidated Statements of Operations and Comprehensive Loss; the provision for doubtful accounts totaled $1,181 and $(89) for the three months ended March 31, 2024 and 2023, respectively. There were no material write-offs of accounts receivable for the three months ended March 31, 2024 and 2023. The Company evaluates the collectability of the accounts receivable balances and has determined the allowance for doubtful accounts based on a combination of factors, which include the nature of the relationship and the prior collection experience the Company has with the account and an evaluation for current and projected economic conditions as of the Consolidated Balance Sheets date. Accounts receivable determined to be uncollectible are charged against the allowance for doubtful accounts. Actual collections of accounts receivable could differ from management’s estimates.

Significant Customers

A significant customer represents 10% or more of the Company’s total revenue or net accounts receivable balance at each respective Consolidated Balance Sheet date. Revenue as a percentage of total revenue and accounts receivable as a percentage of total accounts receivable for each significant customer follows.

 

 

Accounts Receivable

 

Revenue

 

 

As of

 

For the three months ended

 

 

March 31, 2024

 

December 31, 2023

 

March 31, 2024

 

March 31, 2023

Customer A

 

*

 

*

 

*

 

16%

Customer B

 

20%

 

18%

 

*

 

13%

Customer C

 

13%

 

13%

 

*

 

*

Customer D

 

19%

 

*

 

25%

 

*

* Total less than 10% for the respective period

 

Inventory

Inventories, which are comprised of smart home equipment and components, are stated at the lower of cost or net realizable value with cost determined under the first-in, first-out method. The Company adjusts the inventory balance based on anticipated obsolescence, usage and historical write-offs.

In August 2023 the Company entered into a Product Sales Agreement (the "Agreement") with ADI Global Distribution ("ADI"), pursuant to which, ADI agreed to serve as the Company's non-exclusive hardware fulfillment partner throughout the United States, Canada, and Puerto Rico. The Company is subject to certain buy-back provisions relating to the transferred inventory. As of March 31, 2024 and December 31, 2023, the Company recorded $631 and $851 in connection with the buy back provision, which is recorded in other current liabilities on the Consolidated Balance Sheets.

Goodwill

Goodwill represents the excess of cost over net assets of the Company's completed business combinations. The Company tests for potential impairment of goodwill on an annual basis as of September 30 to determine if the carrying value is less than the fair value. The Company will conduct additional tests between annual tests if there are indications of potential goodwill impairment. No goodwill impairment has been recorded as of March 31, 2024 and December 31, 2023.

Intangible Assets

The Company recorded intangible assets with finite lives, including customer relationships and developed technology, as a result of acquisitions made in prior years. Intangible assets are amortized on a straight-line basis based on their estimated useful lives. The estimated useful life of these intangible assets are as follows.

 

 

Estimated useful life (in years)

 

Trade name

 

5

 

Customer relationships

 

10 - 13

 

Developed technology

 

1 - 7

 

 

Warranty Allowance

The Company provides its customers with limited-service warranties associated with product replacement and related services. The warranty typically lasts one year following the installation of the product. The estimated warranty costs, which are expensed at the time of sale and included in hardware cost of revenue, are based on the results of product testing, industry and historical trends and warranty claim rates incurred and are adjusted for identified current or anticipated future trends as appropriate. Actual warranty claim costs could differ from these estimates. For the three months ended March 31, 2024 and 2023, warranty expense included in cost of hardware revenue was $(93) and $540, respectively. As of March 31, 2024, and December 31, 2023, the Company’s warranty allowance was $1,570 and $2,215, respectively, and is recorded in other current liabilities on the Consolidated Balance Sheets.

During the year ended December 31, 2020, the Company identified a deficiency with batteries contained in certain hardware sold and has included an estimate of the expected cost to remove these batteries, which were acquired from one supplier, in its warranty allowance. As of March 31, 2024, and December 31, 2023, $864 and $864, respectively, is included in the Company’s warranty allowance related to the remaining cost of replacement for this identified battery deficiency.

During the year ended December 31, 2023, the Company identified a deficiency with the firmware and sensor accuracy of certain hardware sold and has included an estimate of the expected cost to update the related firmware and hardware. As of March 31, 2024 and December 31, 2023, $30 and $410, respectively, is included in the Company’s warranty allowance related to the remaining cost to perform the firmware and hardware updates.

Fair Value of Financial Instruments

Fair value is based on the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Assets and liabilities subject to on-going fair value measurement are categorized and disclosed into one of three categories depending on observable or unobservable inputs employed in the measurement. These two types of inputs have created the following fair value hierarchy.

Level 1: Quoted prices in active markets that are accessible at the measurement date for assets and liabilities.

Level 2: Observable prices that are based on inputs not quoted in active markets but corroborated by market data.

Level 3: Unobservable inputs are used when little or no market data is available.

This hierarchy requires the Company to minimize the use of unobservable inputs and to use observable market data, if available, when determining fair value. The Company recognizes transfers between levels of the hierarchy based on the fair values of the respective financial measurements at the end of the reporting period in which the transfer occurred. There were no transfers between levels of the fair value hierarchy during the three months ended March 31, 2024 or 2023. The carrying amounts of the Company’s accounts receivable, accounts payable and accrued and other liabilities approximate their fair values due to their short maturities.

Revenue Recognition

The Company derives its revenue primarily from sales of systems that consist of hardware devices, professional services and Hosted Services to assist property owners and property managers with visibility and control over assets, while providing all-in-one home control offerings for residents. Revenue is recorded when control of these products and services is transferred to the customer in an amount that reflects the consideration the Company expects to be entitled to receive in exchange for those products and services.

The Company may enter into contracts that contain multiple distinct performance obligations. The transaction price for a typical arrangement includes the price for: smart home hardware devices, professional services, and a subscription for use of the Company's software (“Hosted Services”). Included in these contracts are centrally connected devices ("Hub Devices"), which integrate the Company’s enterprise software with third party smart devices. Historically, the Company only sold non-distinct Hub Devices which only functioned with a subscription to its software ("non-distinct Hub Devices"). During the year ended December 31, 2022, the Company began shipping Hub Devices with features that function independently from its software subscription ("distinct Hub Devices"). Non-distinct Hub Devices are recognized as a single performance obligation with the Company’s software in Hosted Services revenue, while distinct Hub Devices are recognized as a separate performance obligation in hardware revenue. When distinct Hub Devices are included in a contract, the Hosted Services performance obligation is comprised of only the Company’s software.

The Company considers delivery for each of the hardware, professional services and Hosted Services to be separate performance obligations. The hardware performance obligation includes the delivery of smart home hardware and distinct Hub Devices. The professional services performance obligation includes the services to install the hardware. The Hosted Services performance obligation provides a subscription that allows the customer access to software during the contracted-use term when the promised service is provided to the customer. Also included in the hosted service performance obligation are non-distinct Hub Devices that only function with a subscription to the Company’s software.

Payments are received by the Company by credit card, check or automated clearing house payments and payment terms are determined by individual contracts and generally range from due upon receipt to net 30 days. Taxes collected from customers and remitted to governmental authorities are not included in reported revenue. Payments received from customers in advance of revenue recognition are reported as deferred revenue. The Company has elected the following practical expedients following the adoption of ASC 606:

Shipping and handling costs: the Company elected to account for shipping and handling activities that occur after the customer has obtained control of a good as fulfillment activities (i.e., an expense) rather than as a promised service and are recorded as hardware cost of revenue. Amounts billed for shipping and handling fees are recorded as revenue.
Sales tax collected from customers: the Company elected to exclude from the measurement of transaction price all taxes assessed by a government authority that are both imposed on and concurrent with a specific revenue-producing transaction and collected by us from a customer.
Measurement of the transaction price: the Company applies the practical expedient that allows for inclusion of the future auto-renewals in the initial measurement of the transaction price. The Company only applies these steps when it is probable that it will collect the consideration to which it is entitled in exchange for the goods or services it transfers to a customer.
Significant financing component: the Company elected not to adjust the promised amount of consideration for the effects of a significant financing component when the period between the transfer of promised goods or services and when the customer pays for the goods or services will be one year or less.

Timing of Revenue Recognition is as follows.

Hardware Revenue

Hardware revenue results from the direct sale to customers of hardware smart home devices, which devices generally consist of a distinct Hub Device, door locks, thermostats, sensors, and light switches. These hardware devices provide features that function independently without subscription to the Company's software, and the performance obligation for hardware revenue is considered satisfied, and revenue is recognized at a point in time when the hardware device is shipped to the customer. The Company generally provides a one-year warranty period on hardware devices that are delivered and installed. The cost of the warranty is recorded as a component of cost of hardware revenue.

Professional Services Revenue

Professional services revenue results from installing smart home hardware devices, which does not result in significant customization of the product and is generally performed over a period from two to four weeks. Installations can be performed by the Company's employees, contracted out to a third-party with the Company's employees managing the engagement, or the customer can perform the installation themselves. The Company’s professional services contracts are generally arranged on a fixed price basis, and revenue is recognized over the period in which the installations are completed.

Hosted Services Revenue

Hosted Services revenue primarily consists of monthly subscription revenue generated from fees that provide customers access to one or more of the Company’s software applications including access controls, asset monitoring and related services. These subscription arrangements have contractual terms ranging from one-month to eight-years and include recurring fixed plan subscription fees. Arrangements with customers do not provide the customer with the right to take possession of the Company’s software at any time. Customers are granted continuous access to the services over the contractual period. Accordingly, fees collected for subscription services are recognized on a straight-line basis over the contract term beginning on the date the subscription service is made available to the customer. Variable consideration is immaterial.

Also included in Hosted Services revenue are non-distinct Hub Devices. The Company considers those devices and hosting services subscription a single performance obligation and therefore defers the recognition of revenue for those devices upon shipment to the customer. The revenue is then amortized over its average service life. When a non-distinct Hub Device is included in a contract that does not require a long-term service commitment, the customer obtains a material right to renew the service because purchasing a new device is not required upon renewal. If a contract contains a material right, proceeds are allocated to the material right and recognized over the period of benefit, which is generally four years.

Cost of Revenue

Cost of revenue consists primarily of direct costs of products and services together with the indirect cost of estimated warranty expense and customer care and support over the life of the service arrangement.

Hardware

Cost of hardware revenue consists primarily of direct costs of products, such as the distinct Hub Device, hardware devices, supplies purchased from third-party providers, and shipping costs, together with indirect costs related to warehouse facilities (including depreciation and amortization of capitalized assets and right-of-use assets), infrastructure costs, personnel-related costs associated with the procurement and distribution of products and warranty expenses together with the indirect cost of customer care and support.

Professional Services

Cost of professional services revenue consists primarily of direct costs related to personnel-related expenses for installation and supervision of installation services, general contractor expenses and travel expenses associated with the installation of products and indirect costs that are also primarily personnel-related expenses in connection with training of and ongoing support for customers and residents.

Hosted Services

Cost of Hosted Services revenue consists primarily of the amortization of the direct costs of non-distinct Hub Devices, consistent with the revenue recognition period noted above in "Hosted Services Revenue", and infrastructure costs associated with providing software applications together with the indirect cost of customer care and support over the life of the service arrangement.

Deferred Cost of Revenue

Deferred cost of revenue includes all direct costs included in cost of revenue for Hosted Services and non-distinct Hub Devices that have been deferred to future periods.

Stock-Based Compensation

Our stock-based compensation consists of stock options and restricted stock units ("RSUs") granted to our employees and directors during the periods presented. Stock-based awards are measured based on the grant date fair value. We estimate the fair value of stock option awards on the grant date using the Black-Scholes option-pricing model. The fair value of RSUs is based on the grant date fair value of the stock price. The fair value of these awards is recognized as compensation expense on a straight-line basis over the requisite service period in which the awards are expected to vest. Forfeitures are recognized as they occur by reversing previously recognized compensation expense.

The Black-Scholes model considers several variables and assumptions in estimating the fair value of stock-based awards. These variables include the per share fair value of the underlying common stock, exercise price, expected term, risk-free interest rate, expected annual dividend yield, and the expected stock price volatility over the expected term and forfeitures, which are recognized as they occur. For all stock options granted, we calculated the expected term using the simplified method for “plain vanilla” stock option awards.

The grant date fair value is also utilized with respect to RSUs with performance and service conditions to vest. For RSUs with a performance condition, based on a liquidity event, as well as a service condition to vest, no compensation expense is recognized until the performance condition has been satisfied. Subsequent to the liquidity event, compensation expense is recognized to the extent the requisite service period has been completed and compensation expense thereafter is recognized on an accelerated attribution method. Under the accelerated attribution method, compensation expense is recognized over the remaining requisite service period for each service condition tranche as though each tranche is, in substance, a separate award. In August 2021, the Company completed the merger with FWAA, which met the liquidity event vesting condition and triggered the recognition of compensation expense for RSUs for which the time-based vesting condition had been satisfied or partially satisfied.

 

Research and Development

These expenses relate to the research and development of new products and services and enhancements to the Company’s existing product offerings. The Company accounts for the cost of research and development by capitalizing qualifying costs, which are incurred during the product development stage, and amortizing those costs over the product’s estimated useful life. The Company expenses preliminary evaluation costs as they are incurred before the product development stage, as well as post development implementation and operation costs, such as training, maintenance and minor upgrades. As of March 31, 2024, the Company had capitalized $8,027 of research and development costs in other long-term assets on the Consolidated Balance Sheets, of which $6,789 remained to be amortized. As of December 31, 2023, the Company had capitalized $7,064 of research and development costs in other long-term assets on the Consolidated Balance Sheets, of which $6,163 remains to be amortized. During the three months ended March 31, 2024 and 2023, $350 and $82 of amortization expense related to capitalized research and development was recorded in research and development expenses on the Consolidated Statements of Operations and Comprehensive Loss, respectively.

Advertising

Advertising costs are expensed as incurred and recorded as a component of sales and marketing expense. The Company incurred $83 and $152 of advertising expenses for the three months ended March 31, 2024 and 2023, respectively.

Segments

The Company has one operating segment and one reportable segment as its chief operating decision maker, who is its Chief Executive Officer, reviews financial information on a consolidated basis for purposes of allocating resources and evaluating financial performance. The Company’s principal operations are in the United States and the Company’s long-lived assets are located primarily within the United States. The Company held $7,994 and $8,280 of assets outside the United States as of March 31, 2024, and December 31, 2023, respectively.

Recent Accounting Guidance

Recent Accounting Guidance Not Yet Adopted

In November 2023, the Financial Standards Accounting Board (FASB) issued Accounting Standards Update (ASU) No. 2023-07 - Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. This ASU updates the annual and interim disclosure requirements for reportable segments, primarily through enhanced disclosures about significant segment expenses. ASU 2023-07 is effective for annual periods beginning after December 15, 2023, and for interim periods beginning after December 15, 2024. Early adoption is also permitted. The Company is currently evaluating the potential effect that the updated standard will have on the consolidated financial statement disclosures.

In December 2023, the FASB issued ASU No. 2023-09 - Income Taxes (Topics 740): Improvements to Income Tax Disclosures. This ASU requires the expansion of disclosure requirements for income taxes, specifically related to the rate reconciliation and income taxes paid. ASU 2023-09 is effective for annual periods after December 15, 2024. Early adoption is also permitted for annual financial statements that have not yet been issued or made available for issuance. The Company is currently evaluating the potential effect that the updated standard will have on the consolidated financial statement disclosures.

Recently Adopted Accounting Guidance

In June 2016, the FASB issued ASU 2016-13, “Financial Instruments—Credit Losses (Topic 326)” which modifies the measurement of expected credit losses of certain financial instruments. This update is effective for fiscal years beginning after December 15, 2022 and must be applied using a modified-retrospective approach, with early adoption permitted. The requirement to disclose credit quality indicators by year or origination is not applicable to trade receivables due in one year or less that result from revenue transactions within the scope of ASC 606. The Company adopted ASU 2016-13 effective January 1, 2023 using the modified-retrospective approach. The adoption of this guidance did not have a material impact on the Company's consolidated financial statements.

v3.24.1.u1
Fair Value Measurements and Fair Value of Instruments
3 Months Ended
Mar. 31, 2024
Fair Value Disclosures [Abstract]  
Fair Value Measurements and Fair Value of Instruments

NOTE 3. FAIR VALUE MEASUREMENTS AND FAIR VALUE OF INSTRUMENTS

The following tables display the carrying values and fair values of financial instruments.

 

 

 

 

 

As of

 

 

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Assets on the Consolidated Balance Sheets

 

 

 

Carrying Value

 

 

Unrealized
Losses

 

 

Fair
Value

 

 

Carrying
Value

 

 

Unrealized Losses

 

 

Fair
Value

 

Cash and cash equivalents

 

Level 1

 

$

204,701

 

 

$

-

 

 

$

204,701

 

 

$

215,214

 

 

$

-

 

 

$

215,214

 

Restricted cash

 

Level 1

 

 

247

 

 

 

-

 

 

 

247

 

 

 

495

 

 

 

-

 

 

 

495

 

Total

 

 

 

$

204,948

 

 

$

-

 

 

$

204,948

 

 

$

215,709

 

 

$

-

 

 

$

215,709

 

 

The Company reports the current portion of restricted cash as a separate item in the Consolidated Balance Sheets and the non-current portion is a component of other long-term assets in the Consolidated Balance Sheets.

 

 

 

 

 

As of

 

 

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Liabilities on the Consolidated Balance Sheets

 

 

 

Carrying
Value

 

 

Fair
Value

 

 

Carrying
Value

 

 

Fair
Value

 

Acquisition earnout payment

 

Level 3

 

$

2,800

 

 

$

2,800

 

 

$

4,250

 

 

$

4,250

 

Total liabilities

 

 

 

$

2,800

 

 

$

2,800

 

 

$

4,250

 

 

$

4,250

 

 

In December 2021, the Company purchased all of the outstanding equity interests of iQuue, LLC ("iQuue"). The Company reports the current portion of the acquisition earnout payment as a component of other current liabilities in the Consolidated Balance Sheets and the non-current portion is a component of other long-term liabilities on the Consolidated Balance Sheets. Earnout payments related to acquisitions are measured at fair value each reporting period using Level 3 unobservable inputs. The changes in the fair value of the Company's Level 3 liabilities for the three months ended March 31, 2024 and year ended December 31, 2023 are as follows.

 

 

 

 

As of

 

 

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Balance at beginning of period

 

 

 

$

4,250

 

 

$

5,540

 

Payment of earnout in connection with the iQuue acquisition

 

 

 

 

(1,530

)

 

 

(1,702

)

Change in fair value of earnout

 

 

 

 

80

 

 

 

412

 

Balance at end of period

 

 

 

$

2,800

 

 

$

4,250

 

 

The fair value of the earnout payment is measured on a recurring basis at each reporting date. The following inputs and assumptions were used in the Monte Carlo simulation model to estimate the fair value of the earnout payment as of March 31, 2024 and December 31, 2023. During the three months ended March 31, 2024, the Company determined there was an $80 increase in the fair value of the earnout, primarily due to a decreased payment term as the Company is three months closer to the payout date. During the three months ended March 31, 2023, there was a $141 increase in the fair value of the earnout, primarily due to a change in the discount rate. The Company recorded these adjustments in general and administrative expense on the Consolidated Statement of Operations and Comprehensive Loss. The following table sets forth the weighted-average assumptions used to estimate the fair value of the earnout payment as of March 31, 2024 and December 31, 2023.

 

 

 

 

 

As of

 

 

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Discount Rate

 

 

 

 

10.90

%

 

 

10.50

%

Volatility

 

 

 

 

40.00

%

 

 

42.00

%

 

v3.24.1.u1
Revenue and Deferred Revenue
3 Months Ended
Mar. 31, 2024
Revenue from Contract with Customer [Abstract]  
Revenue and Deferred Revenue

NOTE 4. REVENUE AND DEFERRED REVENUE

Disaggregation of Revenue

In the following tables, revenue is disaggregated by primary geographical market, type of revenue, and SmartRent Solution.

 

 

 

For the three months ended March 31,

 

 

 

2024

 

 

2023

 

Revenue by geography

 

 

 

 

 

 

United States

 

$

50,301

 

 

$

64,933

 

International

 

 

188

 

 

 

146

 

Total revenue

 

$

50,489

 

 

$

65,079

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For the three months ended March 31,

 

 

 

2024

 

 

2023

 

Revenue by type

 

 

 

 

 

 

Hardware

 

$

29,077

 

 

$

37,325

 

Professional services

 

 

3,458

 

 

 

12,769

 

Hosted services

 

 

17,954

 

 

 

14,985

 

Total revenue

 

$

50,489

 

 

$

65,079

 

 

 

For the three months ended March 31,

 

 

2024

 

 

2023

 

 

(dollars in thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SmartRent Solutions

Hardware

 

Professional Services

 

Hosted Services

 

Total 2024

 

 

Hardware

 

Professional Services

 

Hosted Services

 

Total 2023

 

Smart Communities Solutions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 Smart Apartments

$

27,429

 

$

2,713

 

$

14,072

 

$

44,214

 

 

$

36,392

 

$

11,691

 

$

11,570

 

$

59,653

 

 Access Control

 

1,015

 

 

561

 

 

349

 

 

1,925

 

 

 

778

 

 

1,051

 

 

153

 

 

1,982

 

 Community WiFi

 

137

 

 

16

 

 

180

 

 

333

 

 

 

5

 

 

-

 

 

156

 

 

161

 

 Other

 

496

 

 

168

 

 

492

 

 

1,156

 

 

 

150

 

 

27

 

 

372

 

 

549

 

Smart Operations Solutions

 

-

 

 

-

 

 

2,861

 

 

2,861

 

 

 

-

 

 

-

 

 

2,734

 

 

2,734

 

 Total Revenue

$

29,077

 

$

3,458

 

$

17,954

 

$

50,489

 

 

$

37,325

 

$

12,769

 

$

14,985

 

$

65,079

 

 

 

Remaining Performance Obligations

Advance payments received from customers are recorded as deferred revenue and are recognized upon the completion of related performance obligations over the period of service. Advance payments for non-distinct Hub Devices were recorded as deferred revenue and recognized over their average in-service life. Advance payments received from customers for subscription services are recorded as deferred revenue and recognized over the term of the subscription. A summary of the change in deferred revenue is as follows.

 

 

For the three months ended March 31,

 

 

 

2024

 

 

2023

 

Deferred revenue balance as of January 1

 

$

123,159

 

 

$

139,948

 

Revenue recognized from balance of deferred revenue
      at the beginning of the period

 

 

(8,656

)

 

 

(14,505

)

Revenue deferred during the period

 

 

7,075

 

 

 

19,593

 

Revenue recognized from revenue originated
     and deferred during the period

 

 

(2,010

)

 

 

(2,067

)

Deferred revenue balance as of March 31

 

 

119,568

 

 

 

142,969

 

 

As of March 31, 2024, the Company expects to recognize 59% of its total deferred revenue within the next 12 months, 20% of its total deferred revenue between 13 and 36 months, 19% between 37 and 60 months, and the remainder is expected to be recognized beyond five years. Contracts may contain termination for convenience provisions that allow the Company, customer, or both parties the ability to terminate for convenience, either at any time or upon providing a specified notice period, without a substantive termination penalty. Included in deferred revenue as of March 31, 2024 and 2023 are $31,178 and $39,656, respectively, of prepaid fees related to contracts with termination for convenience provisions which are refundable at the request of the customer. Based on the Company's historical experience, customers do not typically exercise their termination for convenience rights.

Deferred cost of revenue includes all direct costs included in cost of revenue that have been deferred to future periods.

v3.24.1.u1
Other Balance Sheet Information
3 Months Ended
Mar. 31, 2024
Balance Sheet Related Disclosures [Abstract]  
Other Balance Sheet Information

NOTE 5. OTHER BALANCE SHEET INFORMATION

 

Inventory consisted of the following.

 

 

 

As of

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Finished Goods

 

$

30,509

 

 

$

41,206

 

Raw Materials

 

 

390

 

 

 

369

 

Total inventory

 

$

30,899

 

 

$

41,575

 

 

The Company writes-down inventory for any excess or obsolete inventories or when the Company believes the net realizable value of inventories is less than the carrying value. During the three months ended March 31, 2024 and 2023, the Company recorded write-downs of $96 and $66, respectively.

 

Prepaid expenses and other current assets consisted of the following.

 

 

 

As of

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Prepaid expenses

 

$

8,205

 

 

$

7,144

 

Other current assets

 

 

5,804

 

 

 

2,215

 

Total prepaid expenses and other current assets

 

$

14,009

 

 

$

9,359

 

 

Property and equipment, net consisted of the following.

 

 

 

As of

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Computer hardware

 

$

2,320

 

 

$

2,242

 

Leasehold improvements

 

 

716

 

 

 

717

 

Warehouse and other equipment

 

 

767

 

 

 

748

 

Furniture and fixtures

 

 

146

 

 

 

146

 

Property and equipment

 

 

3,949

 

 

 

3,853

 

Less: Accumulated depreciation

 

 

(2,635

)

 

 

(2,453

)

Total property and equipment, net

 

$

1,314

 

 

$

1,400

 

 

Depreciation and amortization expense on all property, plant and equipment was $182 and $203 during the three months ended March 31, 2024 and 2023, respectively.

 

Intangible assets, net consisted of the following.

 

 

 

As of

 

 

 

March 31, 2024

 

 

December 31, 2023

 

 

 

Gross

 

 

Accumulated Amortization

 

 

Net

 

 

Gross

 

 

Accumulated Amortization

 

 

Net

 

Customer relationships

 

$

22,990

 

 

$

(4,557

)

 

$

18,433

 

 

$

22,990

 

 

$

(4,001

)

 

$

18,989

 

Developed technology

 

 

10,600

 

 

 

(3,279

)

 

 

7,321

 

 

 

10,600

 

 

 

(2,911

)

 

 

7,689

 

Trade name

 

 

900

 

 

 

(374

)

 

 

526

 

 

 

900

 

 

 

(329

)

 

 

571

 

Total intangible assets, net

 

$

34,490

 

 

$

(8,210

)

 

$

26,280

 

 

$

34,490

 

 

$

(7,241

)

 

$

27,249

 

 

Amortization expense on all intangible assets was $969 and $969 for the three months ended March 31, 2024 and 2023, respectively. Total future amortization for finite-lived intangible assets is estimated as follows.

 

 

 

Amortization Expense

 

2024 - Remaining

 

$

2,905

 

2025

 

 

3,873

 

2026

 

 

3,873

 

2027

 

 

3,734

 

2028

 

 

3,693

 

Thereafter

 

 

8,202

 

Total

 

$

26,280

 

 

Other long-term assets consisted of the following.

 

 

 

As of

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Capitalized software costs, net

 

$

5,852

 

 

$

5,632

 

Investment in non-affiliate

 

 

2,250

 

 

 

2,250

 

Operating lease - ROU asset, net

 

 

2,175

 

 

 

2,550

 

Other long-term assets

 

 

2,045

 

 

 

1,816

 

Total other long-term assets

 

$

12,322

 

 

$

12,248

 

 

Amortization expense on capitalized research and development costs was $350 and $82 for the three months ended March 31, 2024 and 2023, respectively, which is primarily related to capitalized software costs and was recorded in research and development expenses on the Consolidated Statements of Operations and Comprehensive Loss.

 

In December 2023, the Company invested $2,250 in a non-affiliated, privately held entity, under a Simple Agreement for Future Equity ("SAFE") agreement. The non-affiliated entity provides support and consultation for consumers looking to manage and upgrade the technology within their home. The Company’s investment in the SAFE is recorded using the cost method of accounting and included under other long-term assets on the Consolidated Balance Sheets, as it is not readily convertible into cash. If the Company identifies factors that may be indicative of impairment the Company will review the investment for impairment. For the three months ended March 31, 2024 and the year ended December 31, 2023, the Company did not identify any factors indicative of impairment.

 

Accrued expenses and other current liabilities consisted of the following.

 

 

As of

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Accrued expenses

 

$

6,697

 

 

$

6,674

 

Accrued compensation costs

 

 

4,206

 

 

 

10,272

 

Warranty allowance

 

 

1,570

 

 

 

2,215

 

Other

 

 

8,738

 

 

 

5,815

 

Total accrued expenses and other current liabilities

 

$

21,211

 

 

$

24,976

 

v3.24.1.u1
Debt
3 Months Ended
Mar. 31, 2024
Debt Disclosure [Abstract]  
Debt

NOTE 6. DEBT

 

Term Loan and Revolving Line of Credit Facility

In December 2021, the Company entered into a $75,000 Senior Revolving Facility with a five-year term (the "Senior Revolving Facility"). The Senior Revolving Facility includes a letter of credit sub-facility in the aggregate availability of $10,000 as a sublimit of the Senior Revolving Facility, and a swingline sub-facility in the aggregate availability of $10,000 as a sublimit of the Senior Revolving Facility. Proceeds from the Senior Revolving Facility are to be used for general corporate purposes. Amounts borrowed under the Senior Revolving Facility may be repaid and, prior to the Senior Revolving Facility maturity date, reborrowed. The Senior Revolving Facility terminates on the Senior Revolving Facility maturity date in December 2026, when the principal amount of all advances, the unpaid interest thereon, and all other obligations relating to the Senior Revolving Facility shall be immediately due and payable. The Company has yet to draw on the Senior Revolving Facility as of March 31, 2024. The Company accounted for the cancellation of its previous revolving facility and the issuance of the Senior Revolving Facility as an exchange with the same creditor. As a result, all costs related to entering into the Senior Revolving Facility that are allowed to be deferred are recorded as a deferred asset and included in other assets on the Consolidated Balance Sheets. These costs totaled $688 and will be amortized ratably over the five-year term of the Senior Revolving Facility. For the three months ended March 31, 2024 and 2023, the Company recorded $34 and $34, respectively, of amortization expense in connection with these costs, as a component of interest expense on the Consolidated Statements of Operations and Comprehensive Loss.

Interest rates for draws upon the Senior Revolving Facility are determined by whether the Company elects a secured overnight financing rate loan (“SOFR Loan”) or alternate base rate loan (”ABR Loan”). For SOFR Loans, the interest rate is based upon the forward-looking term rate based on SOFR as published by the CME Group Benchmark Administration Limited (CBA) plus 0.10%, subject to a floor of 0.00%, plus an applicable margin. For ABR Loans, the interest rate is based upon the highest of (i) the Prime Rate, (ii) the Federal Funds Effective Rate plus 0.50%, or (iii) 3.25%, plus an applicable margin. As of March 31, 2024, the applicable margins for SOFR Loans and ABR Loans under the Senior Revolving Facility were 1.75% and (0.50%), respectively.

In addition to paying interest on the outstanding principal balance under the Senior Revolving Facility, the Company is required to pay a facility fee to the lender in respect of the unused commitments thereunder. The facility fee rate is based on the daily unused amount of the Senior Revolving Facility and is one fourth of one percent (0.25%) per annum based on the unused facility amount. During the three months ended March 31, 2024 and 2023, the facility fee totaled $43 and $47, respectively.

The Senior Revolving Facility contains certain customary affirmative and negative covenants and events of default. Such covenants will, among other things, restrict, subject to certain exceptions, the Company’s ability to (i) engage in certain mergers or consolidations, (ii) sell, lease or transfer all or substantially all of the Company’s assets, (iii) engage in certain transactions with affiliates, (iv) make changes in the nature of the Company’s business and its subsidiaries, and (v) incur additional indebtedness that is secured on a pari passu basis with the Senior Revolving Facility.

The Senior Revolving Facility also requires the Company, on a consolidated basis with its subsidiaries, to maintain a minimum cash balance. If the minimum cash balance is not maintained, the Company is required to maintain a minimum liquidity ratio. If an event of default occurs, the lender is entitled to take various actions, including the acceleration of amounts due under the Senior Revolving Facility and all actions permitted to be taken by a secured creditor. As of March 31, 2024, and through the date these consolidated financial statements were issued, the Company believes it was in compliance with all financial covenants.

The Senior Revolving Facility is collateralized by first priority or equivalent security interests in substantially all the property, rights, and assets of the Company.

As of March 31, 2024 and December 31, 2023, there was no outstanding principal amount under the Senior Revolving Facility.

v3.24.1.u1
Convertible Preferred Stock and Equity
3 Months Ended
Mar. 31, 2024
Equity [Abstract]  
Convertible Preferred Stock and Equity

NOTE 7. CONVERTIBLE PREFERRED STOCK AND EQUITY

 

Preferred Stock

The Company is authorized to issue 50,000 shares of $0.0001 par value preferred stock. As of March 31, 2024, there are no preferred stock issued or outstanding.

Warrants

As of March 31, 2024, warrants issued as consideration to certain customers to purchase 3,663 shares of Class A Common Stock at $0.01 per share remain outstanding. The warrants vest dependent on the number of installed units, as defined by the warrant agreements, purchased by the customer with certain measurement periods which expired in February 2024.The fair value of the vested warrants has been recorded as additional paid-in capital and contra-revenue on the accompanying Consolidated Balance Sheets and Consolidated Statements of Operations and Comprehensive Loss, respectively. Based on the count of installed units as of February 2024, the number of warrants to vest is zero and as of December 31, 2023, the Company removed $193 from additional paid-in-capital and contra-revenue on the accompanying Consolidated Balance Sheets and Consolidated Statements of Operations and Comprehensive Loss. There was no contra-revenue recorded related to these warrants during the three months ended March 31, 2024 and March 31, 2023.

Stock Repurchase Program

In March 2024, our Board of Directors ("Board") authorized a stock repurchase program pursuant to which we may repurchase up to $50,000 of our Class A common stock. Repurchases under the program may be made from time to time through open market purchases or through privately negotiated transactions subject to market conditions, applicable legal requirements and other relevant factors. The repurchase program does not obligate us to acquire any particular amount of our Class A common stock and may be suspended at any time at our discretion. The timing and number of shares repurchased will depend on a variety of factors, including the stock price, business and market conditions, corporate and regulatory requirements, alternative investment opportunities, acquisition opportunities, and other factors.

During the three months ended March 31, 2024, the Company repurchased and subsequently retired 1,595 shares of our Class A common stock under the stock repurchase program at an average price of $2.74 per share for a total of $4,373. The Company has elected to record the amount paid to repurchase the shares in excess of the par value entirely to accumulated deficit. As of March 31, 2024, approximately $45,643 remained available for stock repurchases pursuant to our stock repurchase program.

v3.24.1.u1
Stock-Based Compensation
3 Months Ended
Mar. 31, 2024
Share-Based Payment Arrangement [Abstract]  
Stock-Based Compensation

NOTE 8. STOCK-BASED COMPENSATION

 

2018 Stock Plan

Legacy SmartRent’s board of directors adopted, and its stockholders approved, the SmartRent.com, Inc. 2018 Stock Plan (the “2018 Stock Plan”), effective March 2018. The purpose of the 2018 Stock Plan was to advance the interests of Legacy SmartRent and its stockholders by providing an incentive to attract, retain and reward persons performing services for Legacy SmartRent and by motivating such persons to contribute to the growth and profitability of Legacy SmartRent. The 2018 Stock Plan seeks to achieve this purpose by providing awards in the form of stock options and restricted stock purchase rights. Awards granted as stock options under the 2018 Stock Plan generally expire no later than ten years from the date of grant and become vested and exercisable over a four-year period. All options are subject to certain provisions that may impact these vesting schedules.

Amendment to the 2018 Stock Plan

In April 2021, the board of directors of Legacy SmartRent executed a unanimous written consent to provide an additional incentive to certain employees of Legacy SmartRent by amending the 2018 Stock Plan to allow for the issuance of RSUs and granted a total of 1,533 RSUs to certain employees which vest over four years. The estimated fair value for each RSU issued was approximately $21.55 per share and the total stock-based compensation expense to be amortized over the vesting period is $33,033. Effective upon the Business Combination in August 2021, the 2018 Stock Plan was replaced by the 2021 Plan. The 2018 Stock Plan continues to govern the terms and conditions of the outstanding awards previously granted thereunder. No new awards will be granted out of the 2018 Stock Plan.

2021 Equity Incentive Plan

In connection with the Business Combination, the Board approved and implemented the SmartRent, Inc. 2021 Plan (the "2021 Plan"). The purpose of the 2021 Plan is to enhance the Company's ability to attract, retain and motivate persons who make, or are expected to make, important contributions to the Company by providing these individuals with equity ownership opportunities and equity-linked compensation opportunities.

The 2021 Plan authorizes the administrator of the 2021 Plan (generally, the Board or its compensation committee) to provide incentive compensation in the form of stock options, restricted stock and stock units, performance shares and units, other stock-based awards and cash-based awards. Under the 2021 Plan, the Company is authorized to issue up to 15,500 shares of Class A common stock. Non-employee board member RSUs generally will vest either over one year or three years. The RSUs and options granted to employees are generally subject to a four-year vesting schedule and all vesting generally shall be subject to the recipient’s continued employment with the Company or its subsidiaries through the applicable vesting dates.

The table below summarizes the activity pursuant to the 2021 Plan, for the three months ended March 31, 2024, and the shares available for future issuances as of March 31, 2024.

 

Shares Available for Future Issuance

 

Shares available as of December 31, 2023

 

8,310

 

Stock options issued, net

 

(2,527

)

RSUs issued, net

 

(1,352

)

Shares available as of March 31, 2024

 

4,431

 

 

 

The table below summarizes the activity related to stock options, pursuant to the 2018 Stock Plan and 2021 Plan, for the three months ended March 31, 2024.

 

Options Outstanding

 

 

Number of
Options

 

 

Weighted-
Average
Exercise Price
($ per share)

 

 

Weighted
Average
Remaining
Contractual
Life (years)

 

 

Aggregate
Intrinsic
Value

 

December 31, 2023

 

9,158

 

 

$

1.21

 

 

 

6.81

 

 

$

18,112

 

Granted

 

2,527

 

 

$

3.36

 

 

 

 

 

 

 

Exercised

 

(192

)

 

$

0.47

 

 

 

 

 

 

 

March 31, 2024

 

11,493

 

 

$

1.70

 

 

 

7.30

 

 

$

13,504

 

Exercisable options as of March 31, 2024

 

6,531

 

 

$

0.75

 

 

 

6.04

 

 

$

12,706

 

 

During the three months ended March 31, 2024 and 2023, stock-based compensation expense of $692 and $431, respectively, was recognized in connection with the outstanding options. As of March 31, 2024, there is $9,653 of unrecognized compensation expense related to stock options, which is expected to be recognized over a weighted-average period of 3.4 years.

The table below summarizes the activity related to RSUs, pursuant to the 2018 Plan and 2021 Plan, for the three months ended March 31, 2024.

 

Restricted Stock Units

 

Number of
Restricted Stock Units

 

 

Weighted
Average
Grant Date Fair Value (per share)

 

 

December 31, 2023

 

4,461

 

 

$

4.24

 

 

Granted

 

1,747

 

 

$

3.32

 

 

Vested or distributed

 

(776

)

 

$

3.89

 

 

Forfeited

 

(579

)

 

$

3.69

 

 

March 31, 2024

 

4,853

 

 

$

4.04

 

 

 

No right to any Class A Common Stock is earned or accrued until such time that vesting occurs, nor does the grant of the RSU award confer any right to continue vesting or employment. Compensation expense associated with the unvested RSUs is recognized on a straight-line basis over the vesting period.

During the three months ended March 31, 2024 and 2023, respectively, stock-based compensation expense of $2,566 and $3,117 was recognized in connection with the vesting of all RSUs. As of March 31, 2024, there is $17,731 of unrecognized compensation expense related to restricted stock units, which is expected to be recognized over a weighted-average period of 2.4 years.

Employee Stock Purchase Plan

The Company has the ability to initially issue up to 2,000 shares of Class A Common Stock under the ESPP, subject to annual increases effective as of January 1, 2022, and each subsequent January 1 through and including January 1, 2030, in an amount equal to the smallest of (i) 1% of the number of shares of the Class A Common Stock outstanding as of the immediately preceding December 31, (ii) 2,000 shares or (iii) such amount, if any, as the Board may determine.

The table below summarizes the activity related to the ESPP for the three months ended March 31, 2024.

ESPP Activity

Shares Available for Sale

 

December 31, 2023

 

5,402

 

Annual additions to the plan

 

2,000

 

Shares purchased

 

(134

)

March 31, 2024

 

7,268

 

 

The ESPP allows employees to purchase shares of the Company's Class A Common Stock at 85 percent of its quoted market price. During the three months ended March 31, 2024 and 2023, stock-based compensation expense of $23 and $23, respectively, was recognized in connection with the ESPP.

Stock-Based Compensation

The fair value of stock option grants is estimated by the Company on the date of grant using the Black Scholes-Merton option pricing model with the following weighted-average assumptions for the three months ended March 31, 2024 and 2023. During the three months ended March 31, 2024 and 2023, there were options granted covering 2,527 and 3,070 shares, respectively.

 

For the three months ended March 31,

 

 

2024

 

 

2023

 

Risk free interest

4.09%

 

 

 

3.55

%

Dividend yield

0.00%

 

 

0.00%

 

Expected volatility

75.00%

 

 

 

75.00

%

Expected life (years)

 

6.25

 

 

 

6.08

 

 

The Company recorded stock-based compensation expense as follows.

 

For the three months ended March 31,

 

2024

 

 

2023

 

 

Cost of revenue

$

298

 

 

$

251

 

 

Research and development

 

961

 

 

 

978

 

 

Sales and marketing

 

131

 

 

 

236

 

 

General and administrative

 

1,891

 

 

 

2,215

 

 

Total

$

3,281

 

 

$

3,680

 

 

 

During the three months ended March 31, 2023, stock-based compensation expense of $109 was recognized for 844 shares granted in connection with the Company's February 2020 acquisition of a foreign supplier and are recorded as a component of general and administrative expense. There was no such stock-based compensation expense recording during the three months ended March 31, 2024.

v3.24.1.u1
Income Taxes
3 Months Ended
Mar. 31, 2024
Income Tax Disclosure [Abstract]  
Income Taxes

NOTE 9. INCOME TAXES

 

The Company’s effective tax rate (ETR) from continuing operations was (0.59%) and 0.05% for the three months ended March 31, 2024 and 2023, respectively. The Company’s ETR during the three months ended March 31, 2024 differed from the federal statutory rate of 21% primarily due to changes in valuation allowance and foreign taxes.

The income tax expense on the Consolidated Statement of Operations and Comprehensive Loss is primarily related to the foreign and state taxes offset by a change in the valuation allowance. The Company established a full valuation allowance for net deferred U.S. federal and state tax assets, including net operating loss carryforwards. The Company expects to maintain this valuation allowance until it becomes more likely than not that the benefit of the federal and state deferred tax assets will be realized in future periods if it reports taxable income. The Company believes that it has established an adequate allowance for uncertain tax positions, although it can provide no assurance that the final outcome of these matters will not be materially different. To the extent that the final outcome of these matters is different than the amounts recorded, such differences will affect the provision for income taxes in the period in which such determination is made.

v3.24.1.u1
Net Loss Per Share
3 Months Ended
Mar. 31, 2024
Earnings Per Share [Abstract]  
Net Loss Per Share

NOTE 10. NET LOSS PER SHARE

 

The following potentially dilutive shares were excluded from the computation of diluted net loss per share attributable to common stockholders for the periods presented because inclusion of the shares on an as-converted basis would have been anti-dilutive.

 

For the three months ended March 31,

 

2024

 

 

2023

 

 

Common stock options and restricted stock units

 

16,346

 

 

 

19,395

 

 

Common stock warrants

 

-

 

 

 

3,664

 

 

Total

 

16,346

 

 

 

23,059

 

 

v3.24.1.u1
Related-Party Transactions
3 Months Ended
Mar. 31, 2024
Related Party Transactions [Abstract]  
Related-Party Transactions

NOTE 11. RELATED-PARTY TRANSACTIONS

 

A member of the Board serves on the board of directors of a SmartRent customer. For the three months ended March 31, 2024 and 2023, the Company earned revenue from this customer of $680 and $1,016, respectively. As of March 31, 2024 and December 31, 2023, the Company had receivables due from this customer of $481 and $1,352, respectively. All business dealings with the customer were entered into in the ordinary course of business and the arrangements are on terms no more favorable than terms that would be available to unaffiliated third parties under the same or similar circumstances.

v3.24.1.u1
Commitments and Contingencies
3 Months Ended
Mar. 31, 2024
Commitments and Contingencies Disclosure [Abstract]  
Commitments and Contingencies

NOTE 12. COMMITMENTS AND CONTINGENCIES

 

Legal Matters

The Company is subject to various legal proceedings and claims that arise in the ordinary course of its business. Liabilities are accrued when it is believed that it is both probable that a liability has been incurred and that the Company can reasonably estimate the amount of the potential loss. The Company does not believe that the outcome of these proceedings or matters will have a material effect on the consolidated financial statements.

The Company entered into an agreement with a supplier in April 2020, as further amended in March 2021 (the "Supplier Agreement"), to purchase minimum volumes of certain products through August 2022. Due to significant failure rates and other defects, the Company ceased ordering product from this supplier as of December 2020. Despite the Company’s requests, the supplier indicated they are not willing to refund the Company for the malfunctioning products previously purchased, and therefore, the Company filed a complaint against the supplier on March 22, 2022 in the Superior Court for the State of California, County of Santa Clara. On July 26, 2022, the supplier filed a cross-complaint against the Company for breach of contract and other allegations. In April 2024, the Company made a substantive offer to return the product inventory (valued at $4,955) to the supplier and pay a portion of the supplier’s costs and fees. As a result of the offer, the Company recorded a legal accrual of $5,300 within general and administrative expenses on the Consolidated Statements of Operations and Comprehensive Loss and accrued expenses and other current liabilities on the Consolidated Balance Sheets.

The Company regularly reviews outstanding legal claims, actions and enforcement matters, if any exist, to determine if accruals for expected negative outcomes of such matters are probable and can be reasonably estimated. The Company evaluates any such outstanding matters based on management’s best judgment after consultation with counsel. There is no assurance that the Company's accruals for loss contingencies will not need to be adjusted in the future. The amount of such adjustment could significantly exceed the accruals the Company has recorded. As of March 31, 2024, the Company recorded an accrual of $5,300. The Company had no such accruals as of December 31, 2023.

v3.24.1.u1
Subsequent Events
3 Months Ended
Mar. 31, 2024
Subsequent Events [Abstract]  
Subsequent Events

NOTE 13. SUBSEQUENT EVENTS

 

In connection with the preparation of the accompanying consolidated financial statements, the Company has evaluated events and transactions occurring after March 31, 2024 and through May 8, 2024, the date these financial statements were issued, for potential recognition or disclosure and has determined that there are no additional items to disclose except as disclosed below.

In April 2024, 80 shares of the Company's Class A Common Stock were issued to certain employees related to vested RSUs.

In April 2024, the Company the repurchased 765 shares of our Class A common stock under the stock repurchase program at an average price of $2.62 per share for a total of $2,008. The following table summarizes the share repurchase activity for April 2024.

Period

 

Total Number of Shares Purchased (1)

 

 

Average Price Paid Per Share (2)

 

 

Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (1)

 

 

Approximate Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs (1)

 

 

 

(in thousands, except per share amounts)

 

April 1 - April 30, 2024

 

 

765

 

 

$

2.62

 

 

 

765

 

 

$

43,643

 

Total

 

 

765

 

 

 

 

 

 

765

 

 

 

 

 

(1) In March 2024, our board of directors authorized the repurchase of up to $50,000 of our Class A common stock. Repurchases under the program can be made through open market transactions, privately negotiated transactions and other means in compliance with applicable federal securities laws, including through Rule 10b5-1 plans. We have discretion in determining the conditions under which shares may be repurchased from time to time. The repurchase program does not have an expiration date and may be suspended at any time at our discretion. Refer to Note 7 — Convertible Preferred Stock and Equity in Part I, Item 1, of this Report for additional information related to share repurchases.

(2) Average price paid per share includes costs associated with the repurchases.

v3.24.1.u1
Significant Accounting Policies (Policies)
3 Months Ended
Mar. 31, 2024
Accounting Policies [Abstract]  
Immaterial Restatement of Prior Period Financial Statements

Immaterial Restatement of Prior Period Financial Statements

Subsequent to the issuance of the Company’s financial statements for the three months ended March 31, 2023, the Company’s management identified an error in the classification of cash paid for capitalized software costs that had previously been included in operating activities but should have been included in investing activities within the statement of cash flows. As a result, the accompanying Consolidated Statement of Cash Flows for the three months ended March 31, 2023 has been restated from amounts previously reported. Management determined that the error was not material to previously issued financial statements. The following table presents the effects of the restatement to the Company’s Consolidated Statement of Cash Flows for the three months ended March 31, 2023.

 

As Previously Reported

 

 

Adjustment

 

 

As Restated

 

Cash Flows from Operating Activities:

 

 

 

 

 

 

 

 

Change in prepaid expenses and other Assets

$

(5,719

)

 

$

1,142

 

 

$

(4,577

)

Net cash used in operating activities

 

(11,432

)

 

 

1,142

 

 

 

(10,290

)

 

 

 

 

 

 

 

 

 

Cash Flows from Investing Activities:

 

 

 

 

 

 

 

 

Capitalized software costs

 

-

 

 

 

(1,142

)

 

 

(1,142

)

Net cash used in investing activities

$

(27

)

 

$

(1,142

)

 

$

(1,169

)

Foreign Currency

Foreign Currency

SmartRent, Inc.'s functional and reporting currency is United States Dollars (“USD”) and its foreign subsidiaries have a functional currency other than USD. Financial position and results of operations of the Company's international subsidiaries are measured using local currencies as the functional currency. Assets and liabilities of these operations are translated at the exchange rates in effect at the end of each reporting period. The Company's international subsidiaries' statements of operations accounts are translated at the weighted-average rates of exchange prevailing during each reporting period. Translation adjustments arising from the use of differing currency exchange rates from period to period are included in accumulated other comprehensive loss in stockholders’ equity. Gains and losses on foreign currency exchange transactions, as well as translation gains or losses on transactions denominated in currencies other than an entity’s functional currency, are reflected in the Consolidated Statements of Operations and Comprehensive Loss.

Liquidity

Liquidity

The accompanying financial statements have been prepared assuming the Company will continue as a going concern, which contemplates the realization of assets and liabilities and commitments in the normal course of business. Management believes that currently available resources will provide sufficient funds to enable the Company to meet its obligations for at least one year past the issuance date of these financial statements. The Company may need to raise additional capital through equity or debt financing to fund future operations until it generates positive operating cash flows. There can be no assurance that such additional equity or debt financing will be available on terms acceptable to the Company, or at all.

Use of Estimates

Use of Estimates

The preparation of financial statements in conformity with GAAP requires management to make estimates, judgments and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of revenue and expense during the reporting period. These estimates made by management include valuing the Company’s inventories on hand, allowance for doubtful accounts, intangible assets, earnout liabilities, warranty liabilities, stand-alone selling price of items sold, and certain assumptions used in the valuation of equity awards, including the estimated fair value of common stock warrants, and assumptions used to estimate the fair value of stock-based compensation expense. Actual results could differ materially from those estimates.

Net Loss Per Share Attributable to Common Stockholders

Net Loss Per Share Attributable to Common Stockholders

The Company follows the two-class method to include the dilutive effect of securities that participated in dividends, if and when declared, when computing net income per common share. The two-class method determines net income per common share for each class of common stock and participating securities according to dividends, if and when declared or accumulated and participation rights in undistributed earnings. The two-class method requires income available to common stockholders for the period to be allocated between common stock and participating securities based upon their respective rights to receive dividends as if all income for the period had been distributed. The anti-dilutive effect of potentially dilutive securities is excluded from the computation of net loss per share because inclusion of such potentially dilutive shares on an as-converted basis would have been anti-dilutive.

The Company considers any unvested common shares subject to repurchase to be participating securities because holders of such shares have non-forfeitable dividend rights in the event a dividend is paid on common stock. The holders of unvested shares of common stock subject to repurchase do not have a contractual obligation to share in losses.

Basic net loss per share attributable to common stockholders is calculated by dividing the net loss attributable to common stockholders by the weighted-average number of shares of common stock outstanding during the period, adjusted for outstanding shares that are subject to repurchase and any shares issuable by the exercise of warrants for nominal consideration.

Diluted net loss per share is computed by giving effect to all potentially dilutive securities outstanding for the period using the treasury stock method or the if-converted method based on the nature of such securities. For periods in which the Company reports a net loss, the diluted net loss per common share attributable to common stockholders is the same as basic net loss per common share attributable to common stockholders, because inclusion of such potentially dilutive shares on an as-converted basis would have been anti-dilutive.

Cash and Cash Equivalents

Cash and Cash Equivalents

The Company considers financial instruments with an original maturity of three months or less to be cash and cash equivalents. The Company maintains cash and cash equivalents at multiple financial institutions, and, at times, these balances exceed federally insurable limits. As a result, there is a concentration of credit risk related to amounts on deposit. The Company believes any risks are mitigated through the size and security of the financial institution at which its cash balances are held.

Restricted Cash

Restricted Cash

The Company considers cash to be restricted when withdrawal or general use is legally restricted. The Company reports the current portion of restricted cash as a separate item in the Consolidated Balance Sheets and the non-current portion is a component of other long-term assets in the Consolidated Balance Sheets. The Company determines current or non-current classification based on the expected duration of the restriction.

Accounts Receivable, net

Accounts Receivable, net

Accounts receivable consist of balances due from customers resulting from the sale of hardware, professional services and Hosted Services. Accounts receivable are recorded at invoiced amounts, are non-interest bearing and are presented net of the associated allowance for doubtful accounts on the Consolidated Balance Sheets. The allowance for doubtful accounts totaled $2,542 and $1,361 as of March 31, 2024, and December 31, 2023, respectively. The provision for doubtful accounts is recorded in general and administrative expenses in the accompanying Consolidated Statements of Operations and Comprehensive Loss; the provision for doubtful accounts totaled $1,181 and $(89) for the three months ended March 31, 2024 and 2023, respectively. There were no material write-offs of accounts receivable for the three months ended March 31, 2024 and 2023. The Company evaluates the collectability of the accounts receivable balances and has determined the allowance for doubtful accounts based on a combination of factors, which include the nature of the relationship and the prior collection experience the Company has with the account and an evaluation for current and projected economic conditions as of the Consolidated Balance Sheets date. Accounts receivable determined to be uncollectible are charged against the allowance for doubtful accounts. Actual collections of accounts receivable could differ from management’s estimates.

Significant Customers

Significant Customers

A significant customer represents 10% or more of the Company’s total revenue or net accounts receivable balance at each respective Consolidated Balance Sheet date. Revenue as a percentage of total revenue and accounts receivable as a percentage of total accounts receivable for each significant customer follows.

 

 

Accounts Receivable

 

Revenue

 

 

As of

 

For the three months ended

 

 

March 31, 2024

 

December 31, 2023

 

March 31, 2024

 

March 31, 2023

Customer A

 

*

 

*

 

*

 

16%

Customer B

 

20%

 

18%

 

*

 

13%

Customer C

 

13%

 

13%

 

*

 

*

Customer D

 

19%

 

*

 

25%

 

*

* Total less than 10% for the respective period

Inventory

Inventory

Inventories, which are comprised of smart home equipment and components, are stated at the lower of cost or net realizable value with cost determined under the first-in, first-out method. The Company adjusts the inventory balance based on anticipated obsolescence, usage and historical write-offs.

In August 2023 the Company entered into a Product Sales Agreement (the "Agreement") with ADI Global Distribution ("ADI"), pursuant to which, ADI agreed to serve as the Company's non-exclusive hardware fulfillment partner throughout the United States, Canada, and Puerto Rico. The Company is subject to certain buy-back provisions relating to the transferred inventory. As of March 31, 2024 and December 31, 2023, the Company recorded $631 and $851 in connection with the buy back provision, which is recorded in other current liabilities on the Consolidated Balance Sheets.

Goodwill

Goodwill

Goodwill represents the excess of cost over net assets of the Company's completed business combinations. The Company tests for potential impairment of goodwill on an annual basis as of September 30 to determine if the carrying value is less than the fair value. The Company will conduct additional tests between annual tests if there are indications of potential goodwill impairment. No goodwill impairment has been recorded as of March 31, 2024 and December 31, 2023.

Intangible Assets

Intangible Assets

The Company recorded intangible assets with finite lives, including customer relationships and developed technology, as a result of acquisitions made in prior years. Intangible assets are amortized on a straight-line basis based on their estimated useful lives. The estimated useful life of these intangible assets are as follows.

 

 

Estimated useful life (in years)

 

Trade name

 

5

 

Customer relationships

 

10 - 13

 

Developed technology

 

1 - 7

 

Warranty Allowance

Warranty Allowance

The Company provides its customers with limited-service warranties associated with product replacement and related services. The warranty typically lasts one year following the installation of the product. The estimated warranty costs, which are expensed at the time of sale and included in hardware cost of revenue, are based on the results of product testing, industry and historical trends and warranty claim rates incurred and are adjusted for identified current or anticipated future trends as appropriate. Actual warranty claim costs could differ from these estimates. For the three months ended March 31, 2024 and 2023, warranty expense included in cost of hardware revenue was $(93) and $540, respectively. As of March 31, 2024, and December 31, 2023, the Company’s warranty allowance was $1,570 and $2,215, respectively, and is recorded in other current liabilities on the Consolidated Balance Sheets.

During the year ended December 31, 2020, the Company identified a deficiency with batteries contained in certain hardware sold and has included an estimate of the expected cost to remove these batteries, which were acquired from one supplier, in its warranty allowance. As of March 31, 2024, and December 31, 2023, $864 and $864, respectively, is included in the Company’s warranty allowance related to the remaining cost of replacement for this identified battery deficiency.

During the year ended December 31, 2023, the Company identified a deficiency with the firmware and sensor accuracy of certain hardware sold and has included an estimate of the expected cost to update the related firmware and hardware. As of March 31, 2024 and December 31, 2023, $30 and $410, respectively, is included in the Company’s warranty allowance related to the remaining cost to perform the firmware and hardware updates.

Fair Value of Financial Instruments

Fair Value of Financial Instruments

Fair value is based on the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. Assets and liabilities subject to on-going fair value measurement are categorized and disclosed into one of three categories depending on observable or unobservable inputs employed in the measurement. These two types of inputs have created the following fair value hierarchy.

Level 1: Quoted prices in active markets that are accessible at the measurement date for assets and liabilities.

Level 2: Observable prices that are based on inputs not quoted in active markets but corroborated by market data.

Level 3: Unobservable inputs are used when little or no market data is available.

This hierarchy requires the Company to minimize the use of unobservable inputs and to use observable market data, if available, when determining fair value. The Company recognizes transfers between levels of the hierarchy based on the fair values of the respective financial measurements at the end of the reporting period in which the transfer occurred. There were no transfers between levels of the fair value hierarchy during the three months ended March 31, 2024 or 2023. The carrying amounts of the Company’s accounts receivable, accounts payable and accrued and other liabilities approximate their fair values due to their short maturities.

Revenue Recognition

Revenue Recognition

The Company derives its revenue primarily from sales of systems that consist of hardware devices, professional services and Hosted Services to assist property owners and property managers with visibility and control over assets, while providing all-in-one home control offerings for residents. Revenue is recorded when control of these products and services is transferred to the customer in an amount that reflects the consideration the Company expects to be entitled to receive in exchange for those products and services.

The Company may enter into contracts that contain multiple distinct performance obligations. The transaction price for a typical arrangement includes the price for: smart home hardware devices, professional services, and a subscription for use of the Company's software (“Hosted Services”). Included in these contracts are centrally connected devices ("Hub Devices"), which integrate the Company’s enterprise software with third party smart devices. Historically, the Company only sold non-distinct Hub Devices which only functioned with a subscription to its software ("non-distinct Hub Devices"). During the year ended December 31, 2022, the Company began shipping Hub Devices with features that function independently from its software subscription ("distinct Hub Devices"). Non-distinct Hub Devices are recognized as a single performance obligation with the Company’s software in Hosted Services revenue, while distinct Hub Devices are recognized as a separate performance obligation in hardware revenue. When distinct Hub Devices are included in a contract, the Hosted Services performance obligation is comprised of only the Company’s software.

The Company considers delivery for each of the hardware, professional services and Hosted Services to be separate performance obligations. The hardware performance obligation includes the delivery of smart home hardware and distinct Hub Devices. The professional services performance obligation includes the services to install the hardware. The Hosted Services performance obligation provides a subscription that allows the customer access to software during the contracted-use term when the promised service is provided to the customer. Also included in the hosted service performance obligation are non-distinct Hub Devices that only function with a subscription to the Company’s software.

Payments are received by the Company by credit card, check or automated clearing house payments and payment terms are determined by individual contracts and generally range from due upon receipt to net 30 days. Taxes collected from customers and remitted to governmental authorities are not included in reported revenue. Payments received from customers in advance of revenue recognition are reported as deferred revenue. The Company has elected the following practical expedients following the adoption of ASC 606:

Shipping and handling costs: the Company elected to account for shipping and handling activities that occur after the customer has obtained control of a good as fulfillment activities (i.e., an expense) rather than as a promised service and are recorded as hardware cost of revenue. Amounts billed for shipping and handling fees are recorded as revenue.
Sales tax collected from customers: the Company elected to exclude from the measurement of transaction price all taxes assessed by a government authority that are both imposed on and concurrent with a specific revenue-producing transaction and collected by us from a customer.
Measurement of the transaction price: the Company applies the practical expedient that allows for inclusion of the future auto-renewals in the initial measurement of the transaction price. The Company only applies these steps when it is probable that it will collect the consideration to which it is entitled in exchange for the goods or services it transfers to a customer.
Significant financing component: the Company elected not to adjust the promised amount of consideration for the effects of a significant financing component when the period between the transfer of promised goods or services and when the customer pays for the goods or services will be one year or less.

Timing of Revenue Recognition is as follows.

Hardware Revenue

Hardware revenue results from the direct sale to customers of hardware smart home devices, which devices generally consist of a distinct Hub Device, door locks, thermostats, sensors, and light switches. These hardware devices provide features that function independently without subscription to the Company's software, and the performance obligation for hardware revenue is considered satisfied, and revenue is recognized at a point in time when the hardware device is shipped to the customer. The Company generally provides a one-year warranty period on hardware devices that are delivered and installed. The cost of the warranty is recorded as a component of cost of hardware revenue.

Professional Services Revenue

Professional services revenue results from installing smart home hardware devices, which does not result in significant customization of the product and is generally performed over a period from two to four weeks. Installations can be performed by the Company's employees, contracted out to a third-party with the Company's employees managing the engagement, or the customer can perform the installation themselves. The Company’s professional services contracts are generally arranged on a fixed price basis, and revenue is recognized over the period in which the installations are completed.

Hosted Services Revenue

Hosted Services revenue primarily consists of monthly subscription revenue generated from fees that provide customers access to one or more of the Company’s software applications including access controls, asset monitoring and related services. These subscription arrangements have contractual terms ranging from one-month to eight-years and include recurring fixed plan subscription fees. Arrangements with customers do not provide the customer with the right to take possession of the Company’s software at any time. Customers are granted continuous access to the services over the contractual period. Accordingly, fees collected for subscription services are recognized on a straight-line basis over the contract term beginning on the date the subscription service is made available to the customer. Variable consideration is immaterial.

Also included in Hosted Services revenue are non-distinct Hub Devices. The Company considers those devices and hosting services subscription a single performance obligation and therefore defers the recognition of revenue for those devices upon shipment to the customer. The revenue is then amortized over its average service life. When a non-distinct Hub Device is included in a contract that does not require a long-term service commitment, the customer obtains a material right to renew the service because purchasing a new device is not required upon renewal. If a contract contains a material right, proceeds are allocated to the material right and recognized over the period of benefit, which is generally four years.

Cost of Revenue

Cost of Revenue

Cost of revenue consists primarily of direct costs of products and services together with the indirect cost of estimated warranty expense and customer care and support over the life of the service arrangement.

Hardware

Cost of hardware revenue consists primarily of direct costs of products, such as the distinct Hub Device, hardware devices, supplies purchased from third-party providers, and shipping costs, together with indirect costs related to warehouse facilities (including depreciation and amortization of capitalized assets and right-of-use assets), infrastructure costs, personnel-related costs associated with the procurement and distribution of products and warranty expenses together with the indirect cost of customer care and support.

Professional Services

Cost of professional services revenue consists primarily of direct costs related to personnel-related expenses for installation and supervision of installation services, general contractor expenses and travel expenses associated with the installation of products and indirect costs that are also primarily personnel-related expenses in connection with training of and ongoing support for customers and residents.

Hosted Services

Cost of Hosted Services revenue consists primarily of the amortization of the direct costs of non-distinct Hub Devices, consistent with the revenue recognition period noted above in "Hosted Services Revenue", and infrastructure costs associated with providing software applications together with the indirect cost of customer care and support over the life of the service arrangement.

Deferred Cost of Revenue

Deferred Cost of Revenue

Deferred cost of revenue includes all direct costs included in cost of revenue for Hosted Services and non-distinct Hub Devices that have been deferred to future periods.

Stock-Based Compensation

Stock-Based Compensation

Our stock-based compensation consists of stock options and restricted stock units ("RSUs") granted to our employees and directors during the periods presented. Stock-based awards are measured based on the grant date fair value. We estimate the fair value of stock option awards on the grant date using the Black-Scholes option-pricing model. The fair value of RSUs is based on the grant date fair value of the stock price. The fair value of these awards is recognized as compensation expense on a straight-line basis over the requisite service period in which the awards are expected to vest. Forfeitures are recognized as they occur by reversing previously recognized compensation expense.

The Black-Scholes model considers several variables and assumptions in estimating the fair value of stock-based awards. These variables include the per share fair value of the underlying common stock, exercise price, expected term, risk-free interest rate, expected annual dividend yield, and the expected stock price volatility over the expected term and forfeitures, which are recognized as they occur. For all stock options granted, we calculated the expected term using the simplified method for “plain vanilla” stock option awards.

The grant date fair value is also utilized with respect to RSUs with performance and service conditions to vest. For RSUs with a performance condition, based on a liquidity event, as well as a service condition to vest, no compensation expense is recognized until the performance condition has been satisfied. Subsequent to the liquidity event, compensation expense is recognized to the extent the requisite service period has been completed and compensation expense thereafter is recognized on an accelerated attribution method. Under the accelerated attribution method, compensation expense is recognized over the remaining requisite service period for each service condition tranche as though each tranche is, in substance, a separate award. In August 2021, the Company completed the merger with FWAA, which met the liquidity event vesting condition and triggered the recognition of compensation expense for RSUs for which the time-based vesting condition had been satisfied or partially satisfied.

Research and Development

Research and Development

These expenses relate to the research and development of new products and services and enhancements to the Company’s existing product offerings. The Company accounts for the cost of research and development by capitalizing qualifying costs, which are incurred during the product development stage, and amortizing those costs over the product’s estimated useful life. The Company expenses preliminary evaluation costs as they are incurred before the product development stage, as well as post development implementation and operation costs, such as training, maintenance and minor upgrades. As of March 31, 2024, the Company had capitalized $8,027 of research and development costs in other long-term assets on the Consolidated Balance Sheets, of which $6,789 remained to be amortized. As of December 31, 2023, the Company had capitalized $7,064 of research and development costs in other long-term assets on the Consolidated Balance Sheets, of which $6,163 remains to be amortized. During the three months ended March 31, 2024 and 2023, $350 and $82 of amortization expense related to capitalized research and development was recorded in research and development expenses on the Consolidated Statements of Operations and Comprehensive Loss, respectively.

Advertising

Advertising

Advertising costs are expensed as incurred and recorded as a component of sales and marketing expense. The Company incurred $83 and $152 of advertising expenses for the three months ended March 31, 2024 and 2023, respectively.

Segments

Segments

The Company has one operating segment and one reportable segment as its chief operating decision maker, who is its Chief Executive Officer, reviews financial information on a consolidated basis for purposes of allocating resources and evaluating financial performance. The Company’s principal operations are in the United States and the Company’s long-lived assets are located primarily within the United States. The Company held $7,994 and $8,280 of assets outside the United States as of March 31, 2024, and December 31, 2023, respectively.

Recent Accounting Guidance

Recent Accounting Guidance

Recent Accounting Guidance Not Yet Adopted

In November 2023, the Financial Standards Accounting Board (FASB) issued Accounting Standards Update (ASU) No. 2023-07 - Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures. This ASU updates the annual and interim disclosure requirements for reportable segments, primarily through enhanced disclosures about significant segment expenses. ASU 2023-07 is effective for annual periods beginning after December 15, 2023, and for interim periods beginning after December 15, 2024. Early adoption is also permitted. The Company is currently evaluating the potential effect that the updated standard will have on the consolidated financial statement disclosures.

In December 2023, the FASB issued ASU No. 2023-09 - Income Taxes (Topics 740): Improvements to Income Tax Disclosures. This ASU requires the expansion of disclosure requirements for income taxes, specifically related to the rate reconciliation and income taxes paid. ASU 2023-09 is effective for annual periods after December 15, 2024. Early adoption is also permitted for annual financial statements that have not yet been issued or made available for issuance. The Company is currently evaluating the potential effect that the updated standard will have on the consolidated financial statement disclosures.

Recently Adopted Accounting Guidance

In June 2016, the FASB issued ASU 2016-13, “Financial Instruments—Credit Losses (Topic 326)” which modifies the measurement of expected credit losses of certain financial instruments. This update is effective for fiscal years beginning after December 15, 2022 and must be applied using a modified-retrospective approach, with early adoption permitted. The requirement to disclose credit quality indicators by year or origination is not applicable to trade receivables due in one year or less that result from revenue transactions within the scope of ASC 606. The Company adopted ASU 2016-13 effective January 1, 2023 using the modified-retrospective approach. The adoption of this guidance did not have a material impact on the Company's consolidated financial statements.

v3.24.1.u1
Significant Accounting Policies (Tables)
3 Months Ended
Mar. 31, 2024
Accounting Policies [Abstract]  
Summary of Revenue as a Percentage of Total Revenue and Accounts Receivable as a Percentage of Total Accounts Receivable for Each Significant Customer Revenue as a percentage of total revenue and accounts receivable as a percentage of total accounts receivable for each significant customer follows.

 

 

Accounts Receivable

 

Revenue

 

 

As of

 

For the three months ended

 

 

March 31, 2024

 

December 31, 2023

 

March 31, 2024

 

March 31, 2023

Customer A

 

*

 

*

 

*

 

16%

Customer B

 

20%

 

18%

 

*

 

13%

Customer C

 

13%

 

13%

 

*

 

*

Customer D

 

19%

 

*

 

25%

 

*

* Total less than 10% for the respective period

Schedule of Finite-Lived Intangible Asset, Useful Life Intangible assets are amortized on a straight-line basis based on their estimated useful lives. The estimated useful life of these intangible assets are as follows.

 

 

Estimated useful life (in years)

 

Trade name

 

5

 

Customer relationships

 

10 - 13

 

Developed technology

 

1 - 7

 

Schedule of Error Corrections and Prior Period Adjustments The following table presents the effects of the restatement to the Company’s Consolidated Statement of Cash Flows for the three months ended March 31, 2023.

 

As Previously Reported

 

 

Adjustment

 

 

As Restated

 

Cash Flows from Operating Activities:

 

 

 

 

 

 

 

 

Change in prepaid expenses and other Assets

$

(5,719

)

 

$

1,142

 

 

$

(4,577

)

Net cash used in operating activities

 

(11,432

)

 

 

1,142

 

 

 

(10,290

)

 

 

 

 

 

 

 

 

 

Cash Flows from Investing Activities:

 

 

 

 

 

 

 

 

Capitalized software costs

 

-

 

 

 

(1,142

)

 

 

(1,142

)

Net cash used in investing activities

$

(27

)

 

$

(1,142

)

 

$

(1,169

)

v3.24.1.u1
Fair Value Measurements and Fair Value of Instruments (Tables)
3 Months Ended
Mar. 31, 2024
Fair Value Disclosures [Abstract]  
Summary of Carrying Values and Fair Values of Financial Instruments

The following tables display the carrying values and fair values of financial instruments.

 

 

 

 

 

As of

 

 

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Assets on the Consolidated Balance Sheets

 

 

 

Carrying Value

 

 

Unrealized
Losses

 

 

Fair
Value

 

 

Carrying
Value

 

 

Unrealized Losses

 

 

Fair
Value

 

Cash and cash equivalents

 

Level 1

 

$

204,701

 

 

$

-

 

 

$

204,701

 

 

$

215,214

 

 

$

-

 

 

$

215,214

 

Restricted cash

 

Level 1

 

 

247

 

 

 

-

 

 

 

247

 

 

 

495

 

 

 

-

 

 

 

495

 

Total

 

 

 

$

204,948

 

 

$

-

 

 

$

204,948

 

 

$

215,709

 

 

$

-

 

 

$

215,709

 

 

The Company reports the current portion of restricted cash as a separate item in the Consolidated Balance Sheets and the non-current portion is a component of other long-term assets in the Consolidated Balance Sheets.

 

 

 

 

 

As of

 

 

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Liabilities on the Consolidated Balance Sheets

 

 

 

Carrying
Value

 

 

Fair
Value

 

 

Carrying
Value

 

 

Fair
Value

 

Acquisition earnout payment

 

Level 3

 

$

2,800

 

 

$

2,800

 

 

$

4,250

 

 

$

4,250

 

Total liabilities

 

 

 

$

2,800

 

 

$

2,800

 

 

$

4,250

 

 

$

4,250

 

Schedule of Changes In Fair Value of Liabilities The changes in the fair value of the Company's Level 3 liabilities for the three months ended March 31, 2024 and year ended December 31, 2023 are as follows.

 

 

 

 

As of

 

 

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Balance at beginning of period

 

 

 

$

4,250

 

 

$

5,540

 

Payment of earnout in connection with the iQuue acquisition

 

 

 

 

(1,530

)

 

 

(1,702

)

Change in fair value of earnout

 

 

 

 

80

 

 

 

412

 

Balance at end of period

 

 

 

$

2,800

 

 

$

4,250

 

Schedule of Earnout of Measurement The following table sets forth the weighted-average assumptions used to estimate the fair value of the earnout payment as of March 31, 2024 and December 31, 2023.

 

 

 

 

 

As of

 

 

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Discount Rate

 

 

 

 

10.90

%

 

 

10.50

%

Volatility

 

 

 

 

40.00

%

 

 

42.00

%

 

v3.24.1.u1
Revenue and Deferred Revenue (Tables)
3 Months Ended
Mar. 31, 2024
Revenue from Contract with Customer [Abstract]  
Summary of Disaggregation of Revenue

In the following tables, revenue is disaggregated by primary geographical market, type of revenue, and SmartRent Solution.

 

 

For the three months ended March 31,

 

 

 

2024

 

 

2023

 

Revenue by geography

 

 

 

 

 

 

United States

 

$

50,301

 

 

$

64,933

 

International

 

 

188

 

 

 

146

 

Total revenue

 

$

50,489

 

 

$

65,079

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

For the three months ended March 31,

 

 

 

2024

 

 

2023

 

Revenue by type

 

 

 

 

 

 

Hardware

 

$

29,077

 

 

$

37,325

 

Professional services

 

 

3,458

 

 

 

12,769

 

Hosted services

 

 

17,954

 

 

 

14,985

 

Total revenue

 

$

50,489

 

 

$

65,079

 

 

 

For the three months ended March 31,

 

 

2024

 

 

2023

 

 

(dollars in thousands)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

SmartRent Solutions

Hardware

 

Professional Services

 

Hosted Services

 

Total 2024

 

 

Hardware

 

Professional Services

 

Hosted Services

 

Total 2023

 

Smart Communities Solutions

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 Smart Apartments

$

27,429

 

$

2,713

 

$

14,072

 

$

44,214

 

 

$

36,392

 

$

11,691

 

$

11,570

 

$

59,653

 

 Access Control

 

1,015

 

 

561

 

 

349

 

 

1,925

 

 

 

778

 

 

1,051

 

 

153

 

 

1,982

 

 Community WiFi

 

137

 

 

16

 

 

180

 

 

333

 

 

 

5

 

 

-

 

 

156

 

 

161

 

 Other

 

496

 

 

168

 

 

492

 

 

1,156

 

 

 

150

 

 

27

 

 

372

 

 

549

 

Smart Operations Solutions

 

-

 

 

-

 

 

2,861

 

 

2,861

 

 

 

-

 

 

-

 

 

2,734

 

 

2,734

 

 Total Revenue

$

29,077

 

$

3,458

 

$

17,954

 

$

50,489

 

 

$

37,325

 

$

12,769

 

$

14,985

 

$

65,079

 

 

 

Summary of Deferred Revenue, by Arrangement, Disclosure A summary of the change in deferred revenue is as follows.

 

 

For the three months ended March 31,

 

 

 

2024

 

 

2023

 

Deferred revenue balance as of January 1

 

$

123,159

 

 

$

139,948

 

Revenue recognized from balance of deferred revenue
      at the beginning of the period

 

 

(8,656

)

 

 

(14,505

)

Revenue deferred during the period

 

 

7,075

 

 

 

19,593

 

Revenue recognized from revenue originated
     and deferred during the period

 

 

(2,010

)

 

 

(2,067

)

Deferred revenue balance as of March 31

 

 

119,568

 

 

 

142,969

 

 

v3.24.1.u1
Other Balance Sheet Information (Tables)
3 Months Ended
Mar. 31, 2024
Balance Sheet Related Disclosures [Abstract]  
Summary of Inventory

Inventory consisted of the following.

 

 

 

As of

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Finished Goods

 

$

30,509

 

 

$

41,206

 

Raw Materials

 

 

390

 

 

 

369

 

Total inventory

 

$

30,899

 

 

$

41,575

 

Summary of Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following.

 

 

 

As of

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Prepaid expenses

 

$

8,205

 

 

$

7,144

 

Other current assets

 

 

5,804

 

 

 

2,215

 

Total prepaid expenses and other current assets

 

$

14,009

 

 

$

9,359

 

 

Summary of Property and Equipment, Net

Property and equipment, net consisted of the following.

 

 

 

As of

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Computer hardware

 

$

2,320

 

 

$

2,242

 

Leasehold improvements

 

 

716

 

 

 

717

 

Warehouse and other equipment

 

 

767

 

 

 

748

 

Furniture and fixtures

 

 

146

 

 

 

146

 

Property and equipment

 

 

3,949

 

 

 

3,853

 

Less: Accumulated depreciation

 

 

(2,635

)

 

 

(2,453

)

Total property and equipment, net

 

$

1,314

 

 

$

1,400

 

Summary of Intangible Assets And Goodwill

Intangible assets, net consisted of the following.

 

 

 

As of

 

 

 

March 31, 2024

 

 

December 31, 2023

 

 

 

Gross

 

 

Accumulated Amortization

 

 

Net

 

 

Gross

 

 

Accumulated Amortization

 

 

Net

 

Customer relationships

 

$

22,990

 

 

$

(4,557

)

 

$

18,433

 

 

$

22,990

 

 

$

(4,001

)

 

$

18,989

 

Developed technology

 

 

10,600

 

 

 

(3,279

)

 

 

7,321

 

 

 

10,600

 

 

 

(2,911

)

 

 

7,689

 

Trade name

 

 

900

 

 

 

(374

)

 

 

526

 

 

 

900

 

 

 

(329

)

 

 

571

 

Total intangible assets, net

 

$

34,490

 

 

$

(8,210

)

 

$

26,280

 

 

$

34,490

 

 

$

(7,241

)

 

$

27,249

 

Summary of Finite Lived Intangible Assets Amortization Expense Total future amortization for finite-lived intangible assets is estimated as follows.

 

 

 

Amortization Expense

 

2024 - Remaining

 

$

2,905

 

2025

 

 

3,873

 

2026

 

 

3,873

 

2027

 

 

3,734

 

2028

 

 

3,693

 

Thereafter

 

 

8,202

 

Total

 

$

26,280

 

Summary of Other Long-term Assets

Other long-term assets consisted of the following.

 

 

 

As of

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Capitalized software costs, net

 

$

5,852

 

 

$

5,632

 

Investment in non-affiliate

 

 

2,250

 

 

 

2,250

 

Operating lease - ROU asset, net

 

 

2,175

 

 

 

2,550

 

Other long-term assets

 

 

2,045

 

 

 

1,816

 

Total other long-term assets

 

$

12,322

 

 

$

12,248

 

Summary of Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following.

 

 

As of

 

 

 

March 31, 2024

 

 

December 31, 2023

 

Accrued expenses

 

$

6,697

 

 

$

6,674

 

Accrued compensation costs

 

 

4,206

 

 

 

10,272

 

Warranty allowance

 

 

1,570

 

 

 

2,215

 

Other

 

 

8,738

 

 

 

5,815

 

Total accrued expenses and other current liabilities

 

$

21,211

 

 

$

24,976

 

v3.24.1.u1
Stock-Based Compensation (Tables)
3 Months Ended
Mar. 31, 2024
Share-Based Payment Arrangement [Abstract]  
Summary of Shares Available for Future Issuances

The table below summarizes the activity pursuant to the 2021 Plan, for the three months ended March 31, 2024, and the shares available for future issuances as of March 31, 2024.

 

Shares Available for Future Issuance

 

Shares available as of December 31, 2023

 

8,310

 

Stock options issued, net

 

(2,527

)

RSUs issued, net

 

(1,352

)

Shares available as of March 31, 2024

 

4,431

 

 

 

Summary of Stock Options Activity

The table below summarizes the activity related to stock options, pursuant to the 2018 Stock Plan and 2021 Plan, for the three months ended March 31, 2024.

 

Options Outstanding

 

 

Number of
Options

 

 

Weighted-
Average
Exercise Price
($ per share)

 

 

Weighted
Average
Remaining
Contractual
Life (years)

 

 

Aggregate
Intrinsic
Value

 

December 31, 2023

 

9,158

 

 

$

1.21

 

 

 

6.81

 

 

$

18,112

 

Granted

 

2,527

 

 

$

3.36

 

 

 

 

 

 

 

Exercised

 

(192

)

 

$

0.47

 

 

 

 

 

 

 

March 31, 2024

 

11,493

 

 

$

1.70

 

 

 

7.30

 

 

$

13,504

 

Exercisable options as of March 31, 2024

 

6,531

 

 

$

0.75

 

 

 

6.04

 

 

$

12,706

 

 

Summary of Restricted Stock Units Activity

The table below summarizes the activity related to RSUs, pursuant to the 2018 Plan and 2021 Plan, for the three months ended March 31, 2024.

 

Restricted Stock Units

 

Number of
Restricted Stock Units

 

 

Weighted
Average
Grant Date Fair Value (per share)

 

 

December 31, 2023

 

4,461

 

 

$

4.24

 

 

Granted

 

1,747

 

 

$

3.32

 

 

Vested or distributed

 

(776

)

 

$

3.89

 

 

Forfeited

 

(579

)

 

$

3.69

 

 

March 31, 2024

 

4,853

 

 

$

4.04

 

 

 

Summary of Activity Related to ESPP

The table below summarizes the activity related to the ESPP for the three months ended March 31, 2024.

ESPP Activity

Shares Available for Sale

 

December 31, 2023

 

5,402

 

Annual additions to the plan

 

2,000

 

Shares purchased

 

(134

)

March 31, 2024

 

7,268

 

 

Summary of Fair value of Stock Option Grants

The fair value of stock option grants is estimated by the Company on the date of grant using the Black Scholes-Merton option pricing model with the following weighted-average assumptions for the three months ended March 31, 2024 and 2023. During the three months ended March 31, 2024 and 2023, there were options granted covering 2,527 and 3,070 shares, respectively.

 

For the three months ended March 31,

 

 

2024

 

 

2023

 

Risk free interest

4.09%

 

 

 

3.55

%

Dividend yield

0.00%

 

 

0.00%

 

Expected volatility

75.00%

 

 

 

75.00

%

Expected life (years)

 

6.25

 

 

 

6.08

 

Summary of Stock-based Compensation Expense

The Company recorded stock-based compensation expense as follows.

 

For the three months ended March 31,

 

2024

 

 

2023

 

 

Cost of revenue

$

298

 

 

$

251

 

 

Research and development

 

961

 

 

 

978

 

 

Sales and marketing

 

131

 

 

 

236

 

 

General and administrative

 

1,891

 

 

 

2,215

 

 

Total

$

3,281

 

 

$

3,680

 

 

v3.24.1.u1
Net Loss Per Share (Tables)
3 Months Ended
Mar. 31, 2024
Earnings Per Share [Abstract]  
Summary of Computation of Diluted Net Loss per Share Attributable to Common Stockholders

The following potentially dilutive shares were excluded from the computation of diluted net loss per share attributable to common stockholders for the periods presented because inclusion of the shares on an as-converted basis would have been anti-dilutive.

 

For the three months ended March 31,

 

2024

 

 

2023

 

 

Common stock options and restricted stock units

 

16,346

 

 

 

19,395

 

 

Common stock warrants

 

-

 

 

 

3,664

 

 

Total

 

16,346

 

 

 

23,059

 

 

v3.24.1.u1
Subsequent Events (Tables)
3 Months Ended
Mar. 31, 2024
Subsequent Events [Abstract]  
Summary of Share Repurchase Activity The following table summarizes the share repurchase activity for April 2024.

Period

 

Total Number of Shares Purchased (1)

 

 

Average Price Paid Per Share (2)

 

 

Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (1)

 

 

Approximate Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs (1)

 

 

 

(in thousands, except per share amounts)

 

April 1 - April 30, 2024

 

 

765

 

 

$

2.62

 

 

 

765

 

 

$

43,643

 

Total

 

 

765

 

 

 

 

 

 

765

 

 

 

 

 

(1) In March 2024, our board of directors authorized the repurchase of up to $50,000 of our Class A common stock. Repurchases under the program can be made through open market transactions, privately negotiated transactions and other means in compliance with applicable federal securities laws, including through Rule 10b5-1 plans. We have discretion in determining the conditions under which shares may be repurchased from time to time. The repurchase program does not have an expiration date and may be suspended at any time at our discretion. Refer to Note 7 — Convertible Preferred Stock and Equity in Part I, Item 1, of this Report for additional information related to share repurchases.

(2) Average price paid per share includes costs associated with the repurchases.

v3.24.1.u1
Description of Business - Additional Information (Details)
Nov. 23, 2020
Business
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Condition for future business combination number of businesses minimum 1
v3.24.1.u1
Significant Accounting Policies - Additional Information (Details)
3 Months Ended 12 Months Ended
Mar. 31, 2024
USD ($)
Segment
Mar. 31, 2023
USD ($)
Dec. 31, 2023
USD ($)
Accounting Policies [Line Items]      
Accounts receivable,Allowance for doubtful accounts $ 2,542,000   $ 1,361,000
Capitalized software costs (922,000) $ (1,142,000)  
Write-offs of accounts receivable $ 0 0  
Concentration risk percentage 10.00%   10.00%
Buy back provision $ 631,000   $ 851,000
Goodwill impairment 0   0
Warranty allowance 1,570,000   2,215,000
Product warranty accrual related to remaining cost of replacement for identified battery deficiency 864,000   864,000
Product warranty accrual related to remaining cost of perform the firmware and hardware updates $ 30,000   410,000
Number of days due for payments of credit card, check or automated clearing house 30 days    
Warranty period on hardware devices 1 year    
Estimated average in service life of hub device 4 years    
Capitalized research and development costs $ 8,027,000   7,064,000
Capitalized research and development net 6,789,000   6,163,000
Advertising expenses $ 83,000 152,000  
Number of operating segment | Segment 1    
Number of reportable segment | Segment 1    
Assets $ 485,453,000   509,756,000
Compensation expense 3,281,000 3,680,000  
RSUs      
Accounting Policies [Line Items]      
Compensation expense $ 0    
ASU No. 2016-13      
Accounting Policies [Line Items]      
Change in Accounting Principle, Accounting Standards Update, Adopted [true false] true    
Change in Accounting Principle, Accounting Standards Update, Adoption Date Jan. 01, 2023    
Change in Accounting Principle, Accounting Standards Update, Immaterial Effect [true false] true    
UNITED STATES      
Accounting Policies [Line Items]      
Assets $ 7,994,000   $ 8,280,000
Minimum      
Accounting Policies [Line Items]      
Contractual terms for Hosted Services Revenue 1 month    
Maximum      
Accounting Policies [Line Items]      
Contractual terms for Hosted Services Revenue 8 years    
General and Administrative Expenses      
Accounting Policies [Line Items]      
Provision for doubtful accounts $ 1,181,000 (89,000)  
Research and Development Expenses      
Accounting Policies [Line Items]      
Capitalized software costs amortization 350,000 82,000  
Compensation expense 961,000 978,000  
Cost of Sales      
Accounting Policies [Line Items]      
Warranty expense $ (93,000) $ 540,000  
v3.24.1.u1
Significant Accounting Policies - Schedule of Error Corrections and Prior Period Adjustments (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
CASH FLOWS FROM OPERATING ACTIVITIES    
Change in prepaid expenses and other Assets $ 349 $ (4,577)
Net cash used in operating activities (3,337) (10,290)
CASH FLOWS FROM INVESTING ACTIVITIES    
Capitalized software costs (922) (1,142)
Net cash used in investing activities $ (956) (1,169)
As Previously Reported    
CASH FLOWS FROM OPERATING ACTIVITIES    
Change in prepaid expenses and other Assets   (5,719)
Net cash used in operating activities   (11,432)
CASH FLOWS FROM INVESTING ACTIVITIES    
Net cash used in investing activities   (27)
Adjustment    
CASH FLOWS FROM OPERATING ACTIVITIES    
Change in prepaid expenses and other Assets   1,142
Net cash used in operating activities   1,142
CASH FLOWS FROM INVESTING ACTIVITIES    
Capitalized software costs   (1,142)
Net cash used in investing activities   $ (1,142)
v3.24.1.u1
Significant Accounting Policies - Revenue as a Percentage of Total Revenue and Accounts Receivable as a Percentage of Total Accounts Receivable for Each Significant Customer (Details) - Customer Concentration Risk
3 Months Ended 12 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Customer A | Revenue      
Concentration Risk [Line Items]      
Concentration risk, percentage   16.00%  
Customer B | Accounts Receivable      
Concentration Risk [Line Items]      
Concentration risk, percentage 20.00%   18.00%
Customer B | Revenue      
Concentration Risk [Line Items]      
Concentration risk, percentage   13.00%  
Customer C | Accounts Receivable      
Concentration Risk [Line Items]      
Concentration risk, percentage 13.00%   13.00%
Customer D | Accounts Receivable      
Concentration Risk [Line Items]      
Concentration risk, percentage 19.00%    
Customer D | Revenue      
Concentration Risk [Line Items]      
Concentration risk, percentage 25.00%    
v3.24.1.u1
Significant Accounting Policies - Schedule Of Intangible Assets Estimated Useful Life (Details)
Mar. 31, 2024
Trade Name  
Finite-Lived Intangible Assets [Line Items]  
Intangible assets estimated useful life 5 years
Customer Relationships | Minimum  
Finite-Lived Intangible Assets [Line Items]  
Intangible assets estimated useful life 10 years
Customer Relationships | Maximum  
Finite-Lived Intangible Assets [Line Items]  
Intangible assets estimated useful life 13 years
Developed Technology | Minimum  
Finite-Lived Intangible Assets [Line Items]  
Intangible assets estimated useful life 1 year
Developed Technology | Maximum  
Finite-Lived Intangible Assets [Line Items]  
Intangible assets estimated useful life 7 years
v3.24.1.u1
Fair Value Measurements and Fair Value of Instruments - Summary of Carrying Values and Fair Values of Financial Instruments (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Level 3      
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]      
Liabilities on the Consolidated Balance Sheets $ 2,800 $ 4,250 $ 5,540
Carrying Value      
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]      
Assets on the Consolidated Balance Sheets 204,948 215,709  
Liabilities on the Consolidated Balance Sheets 2,800 4,250  
Carrying Value | Cash and cash equivalents | Level 1      
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]      
Assets on the Consolidated Balance Sheets 204,701 215,214  
Carrying Value | Restricted Cash | Level 1      
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]      
Assets on the Consolidated Balance Sheets 247 495  
Carrying Value | Earnout Payment | Level 3      
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]      
Liabilities on the Consolidated Balance Sheets 2,800 4,250  
Fair Value      
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]      
Assets on the Consolidated Balance Sheets 204,948 215,709  
Liabilities on the Consolidated Balance Sheets 2,800 4,250  
Fair Value | Cash and cash equivalents | Level 1      
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]      
Assets on the Consolidated Balance Sheets 204,701 215,214  
Fair Value | Restricted Cash | Level 1      
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]      
Assets on the Consolidated Balance Sheets 247 495  
Fair Value | Earnout Payment | Level 3      
Fair Value Assets And Liabilities Measured On Recurring And Nonrecurring Basis [Line Items]      
Liabilities on the Consolidated Balance Sheets $ 2,800 $ 4,250  
v3.24.1.u1
Fair Value Measurements and Fair Value of Instruments - Additional Information (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
General and Administrative Expense    
Fair Value Disclosures [Line Items]    
Increase (decrease) in fair value of earnout $ 80 $ 141
v3.24.1.u1
Fair Value Measurements and Fair Value of Instruments - Schedule of Changes in Fair Value (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Fair Value Disclosures [Line Items]      
Payment of earnout in connection with the iQuue acquisition $ (1,530) $ (1,702)  
Level 3      
Fair Value Disclosures [Line Items]      
Balance at beginning of period 4,250 $ 5,540 $ 5,540
Payment of earnout in connection with the iQuue acquisition (1,530)   (1,702)
Increase in fair value of earnout 80   412
Balance at end of period $ 2,800   $ 4,250
v3.24.1.u1
Fair Value Measurements and Fair Value of Instruments - Schedule of Earnout Payment of Measurement (Details)
Mar. 31, 2024
Dec. 31, 2023
Discount Rate    
Fair Value Disclosures [Line Items]    
Earnout payment 0.109 0.105
Volatility    
Fair Value Disclosures [Line Items]    
Earnout payment 0.40 0.42
v3.24.1.u1
Revenue and Deferred Revenue - Summary of Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Disaggregation of Revenue [Line Items]    
Total revenue $ 50,489 $ 65,079
United States    
Disaggregation of Revenue [Line Items]    
Total revenue 50,301 64,933
International    
Disaggregation of Revenue [Line Items]    
Total revenue 188 146
Smart Apartments    
Disaggregation of Revenue [Line Items]    
Total revenue 44,214 59,653
Access Control    
Disaggregation of Revenue [Line Items]    
Total revenue 1,925 1,982
Community WiFi    
Disaggregation of Revenue [Line Items]    
Total revenue 333 161
Other    
Disaggregation of Revenue [Line Items]    
Total revenue 1,156 549
Smart Operations Solutions    
Disaggregation of Revenue [Line Items]    
Total revenue 2,861 2,734
Hardware    
Disaggregation of Revenue [Line Items]    
Total revenue 29,077 37,325
Hardware | Smart Apartments    
Disaggregation of Revenue [Line Items]    
Total revenue 27,429 36,392
Hardware | Access Control    
Disaggregation of Revenue [Line Items]    
Total revenue 1,015 778
Hardware | Community WiFi    
Disaggregation of Revenue [Line Items]    
Total revenue 137 5
Hardware | Other    
Disaggregation of Revenue [Line Items]    
Total revenue 496 150
Professional Services    
Disaggregation of Revenue [Line Items]    
Total revenue 3,458 12,769
Professional Services | Smart Apartments    
Disaggregation of Revenue [Line Items]    
Total revenue 2,713 11,691
Professional Services | Access Control    
Disaggregation of Revenue [Line Items]    
Total revenue 561 1,051
Professional Services | Community WiFi    
Disaggregation of Revenue [Line Items]    
Total revenue 16 0
Professional Services | Other    
Disaggregation of Revenue [Line Items]    
Total revenue 168 27
Hosted Services    
Disaggregation of Revenue [Line Items]    
Total revenue 17,954 14,985
Hosted Services | Smart Apartments    
Disaggregation of Revenue [Line Items]    
Total revenue 14,072 11,570
Hosted Services | Access Control    
Disaggregation of Revenue [Line Items]    
Total revenue 349 153
Hosted Services | Community WiFi    
Disaggregation of Revenue [Line Items]    
Total revenue 180 156
Hosted Services | Other    
Disaggregation of Revenue [Line Items]    
Total revenue 492 372
Hosted Services | Smart Operations Solutions    
Disaggregation of Revenue [Line Items]    
Total revenue $ 2,861 $ 2,734
v3.24.1.u1
Revenue and Deferred Revenue - Summary of Deferred Revenue, by Arrangement, Disclosure (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Revenue from Contract with Customer [Abstract]    
Deferred revenue, beginning balance $ 123,159 $ 139,948
Revenue recognized from balance of deferred revenue at the beginning of the period (8,656) (14,505)
Revenue deferred during the period 7,075 19,593
Revenue recognized from revenue originated and deferred during the period (2,010) (2,067)
Deferred revenue, ending balance $ 119,568 $ 142,969
v3.24.1.u1
Revenue and Deferred Revenue - Additional Information (Details 1)
Mar. 31, 2024
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2024-04-01  
Revenue from Contract with Customer [Line Items]  
Percentage of revenue expect to recognize to its total deferred revenue 59.00%
Revenue expect to recognize to its total deferred revenue, period 12 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2025-04-01  
Revenue from Contract with Customer [Line Items]  
Percentage of revenue expect to recognize to its total deferred revenue 20.00%
Revenue expect to recognize to its total deferred revenue, period 24 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2027-04-01  
Revenue from Contract with Customer [Line Items]  
Percentage of revenue expect to recognize to its total deferred revenue 19.00%
Revenue expect to recognize to its total deferred revenue, period 24 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2029-04-01  
Revenue from Contract with Customer [Line Items]  
Revenue expect to recognize to its total deferred revenue, period 24 months
v3.24.1.u1
Revenue and Deferred Revenue - Additional Information (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Revenue from Contract with Customer [Abstract]    
Deferred revenue, payments recognized $ 31,178 $ 39,656
v3.24.1.u1
Other Balance Sheet Information - Summary of Inventory (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Dec. 31, 2023
Inventory Disclosure [Abstract]    
Finished Goods $ 30,509 $ 41,206
Raw Materials 390 369
Total inventory $ 30,899 $ 41,575
v3.24.1.u1
Other Balance Sheet Information - Inventory (Additional Information) (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Inventory Disclosure [Abstract]    
Inventory write-down $ 96 $ 66
v3.24.1.u1
Other Balance Sheet Information - Summary of Prepaid Expenses and Other Current Assets (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Dec. 31, 2023
Prepaid Expense and Other Assets, Current [Abstract]    
Prepaid expenses $ 8,205 $ 7,144
Other current assets 5,804 2,215
Total prepaid expenses and other current assets $ 14,009 $ 9,359
v3.24.1.u1
Other Balance Sheet Information - Summary of Property and Equipment, Net (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Dec. 31, 2023
Property and equipment $ 3,949 $ 3,853
Less: Accumulated depreciation (2,635) (2,453)
Total property and equipment, net 1,314 1,400
Computer Hardware    
Property and equipment 2,320 2,242
Leasehold Improvements    
Property and equipment 716 717
Warehouse and Other Equipment    
Property and equipment 767 748
Furniture and Fixtures    
Property and equipment $ 146 $ 146
v3.24.1.u1
Other Balance Sheet Information - Property and equipment, net (Additional Information) (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Property, Plant and Equipment [Abstract]    
Depreciation and amortization expense and plant and equipment $ 182 $ 203
v3.24.1.u1
Other Balance Sheet Information - Summary of Intangible Assets And Goodwill (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Dec. 31, 2023
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, Gross $ 34,490 $ 34,490
Accumulated amortization (8,210) (7,241)
Total intangible assets, net 26,280 27,249
Customer Relationships    
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, Gross 22,990 22,990
Accumulated amortization (4,557) (4,001)
Total intangible assets, net 18,433 18,989
Developed technology    
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, Gross 10,600 10,600
Accumulated amortization (3,279) (2,911)
Total intangible assets, net 7,321 7,689
Trade Name    
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, Gross 900 900
Accumulated amortization (374) (329)
Total intangible assets, net $ 526 $ 571
v3.24.1.u1
Other Balance Sheet Information - Intangible assets (Additional Information) (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]    
Amortization of intangible assets $ 969 $ 969
v3.24.1.u1
Other Balance Sheet Information - Summary of Finite Lived Intangible Assets Amortization Expense (Details)
$ in Thousands
Mar. 31, 2024
USD ($)
Finite-Lived Intangible Assets, Net, Amortization Expense, Rolling Maturity [Abstract]  
2024 - Remaining $ 2,905
2025 3,873
2026 3,873
2027 3,734
2028 3,693
Thereafter 8,202
Total $ 26,280
v3.24.1.u1
Other Balance Sheet Information - Summary of Other long-term Assets (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Dec. 31, 2023
Assets, Noncurrent [Abstract]    
Capitalized software costs, net $ 5,852 $ 5,632
Investment in non-affiliate 2,250 2,250
Operating lease - ROU asset, net $ 2,175 $ 2,550
Operating Lease, Right-of-Use Asset, Statement of Financial Position [Extensible Enumeration] Total other long-term assets Total other long-term assets
Other long-term assets $ 2,045 $ 1,816
Total other long-term assets $ 12,322 $ 12,248
v3.24.1.u1
Other Balance Sheet Information - Other long-term assets - (Additional Information) (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Investment in non-affiliated, privately held entity $ 2,250   $ 2,250
Research and Development Expenses      
Amortization expense on capitalized research and development costs $ 350 $ 82  
v3.24.1.u1
Other Balance Sheet Information - Summary of Accrued Expenses and Other Current Liabilities (Details) - USD ($)
$ in Thousands
Mar. 31, 2024
Dec. 31, 2023
Accrued Liabilities and Other Liabilities [Abstract]    
Accrued expenses $ 6,697 $ 6,674
Accrued compensation costs 4,206 10,272
Warranty allowance 1,570 2,215
Other 8,738 5,815
Total accrued expenses and other current liabilities $ 21,211 $ 24,976
v3.24.1.u1
Debt - Additional Information (Details) - USD ($)
1 Months Ended 3 Months Ended
Dec. 31, 2021
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Debt Instrument [Line Items]        
Credit facility, covenant terms, description   The Senior Revolving Facility contains certain customary affirmative and negative covenants and events of default. Such covenants will, among other things, restrict, subject to certain exceptions, the Company’s ability to (i) engage in certain mergers or consolidations, (ii) sell, lease or transfer all or substantially all of the Company’s assets, (iii) engage in certain transactions with affiliates, (iv) make changes in the nature of the Company’s business and its subsidiaries, and (v) incur additional indebtedness that is secured on a pari passu basis with the Senior Revolving Facility.    
Senior Revolving Facility        
Debt Instrument [Line Items]        
Line of credit facility maximum borrowing capacity $ 75,000,000      
Line of credit facility expiration month year 2026-12      
Debt instrument term 5 years      
Line of credit facility unused capacity commitment fee percentage 0.25%      
Facility fee   $ 43,000 $ 47,000  
Debt instrument principal amount   $ 0   $ 0
Debt issuance costs $ 688,000      
Senior Revolving Facility | ABR Loan        
Debt Instrument [Line Items]        
Debt instrument basis spread on variable rate   0.50%    
Senior Revolving Facility | SOFR Loan        
Debt Instrument [Line Items]        
Debt instrument basis spread on variable rate 0.10% 1.75%    
Senior Revolving Facility | Base Rate | SOFR Loan        
Debt Instrument [Line Items]        
Debt instrument basis spread on variable rate 0.00%      
Senior Revolving Facility | Federal Funds | ABR Loan        
Debt Instrument [Line Items]        
Debt instrument basis spread on variable rate 3.25% 0.50%    
Senior Revolving Facility | Interest Expense        
Debt Instrument [Line Items]        
Amortization expense   $ 34,000 $ 34,000  
Letter of Credit | Sublimit        
Debt Instrument [Line Items]        
Line of credit facility maximum borrowing capacity $ 10,000,000      
Swingline | Sublimit        
Debt Instrument [Line Items]        
Line of credit facility maximum borrowing capacity $ 10,000,000      
v3.24.1.u1
Convertible Preferred Stock and Equity - Additional Information (Details) - USD ($)
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Temporary Equity And Permanent Equity [Line Items]      
Temporary equity shares authorized 50,000,000   50,000,000
Temporary equity par or stated value per share $ 0.0001   $ 0.0001
Temporary equity, shares outstanding 0   0
Number of warrants to vest     0
Class A common stock, par value $ 0.0001   $ 0.0001
Sales and marketing $ 4,554,000 $ 5,161,000  
Class A common stock, issued 202,511,000   203,327,000
Stock Repurchase Program      
Temporary Equity And Permanent Equity [Line Items]      
Cost of shares repurchased $ 4,373,000    
Remaining authorized amount of stock to be repurchased 45,643,000    
Class A Common Stock      
Temporary Equity And Permanent Equity [Line Items]      
Authorized amount of stock to be repurchased 50,000    
Class A Common Stock | Stock Repurchase Program      
Temporary Equity And Permanent Equity [Line Items]      
Authorized amount of stock to be repurchased $ 50,000,000    
Number of shares repurchased and retired 1,595,000    
Average price per share $ 2.74    
Preferred Stock      
Temporary Equity And Permanent Equity [Line Items]      
Temporary equity shares authorized 50,000,000    
Temporary equity par or stated value per share $ 0.0001    
Warrant      
Temporary Equity And Permanent Equity [Line Items]      
Contra revenue $ 0 $ 0  
Non vested warrants excluded from additional paid in capital and contract revenue $ 193,000    
Class of warrant or right measurement period expiration date Feb. 29, 2024    
Warrant | Customers      
Temporary Equity And Permanent Equity [Line Items]      
Class A common stock, par value $ 0.01    
Warrants issued to purchase shares of common stock 3,663,000    
v3.24.1.u1
Stock-Based Compensation - Additional Information (Details) - USD ($)
1 Months Ended 3 Months Ended
Aug. 31, 2021
Apr. 30, 2021
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Dec. 31, 2021
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share-based payment arrangement, expense     $ 3,281,000 $ 3,680,000    
Unrecognized Compensation Expense Period     2 years 4 months 24 days      
Common stock, authorized     500,000,000   500,000,000  
Number of Options, Granted     2,527,000 3,070,000    
Outstanding Options            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share-based payment arrangement, expense     $ 692,000 $ 431,000    
Vesting of RSUs            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share-based payment arrangement, expense     2,566,000 3,117,000    
Unrecognized compensation expense     17,731,000      
General and Administrative Expense            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share-based payment arrangement, expense     $ 1,891,000 2,215,000    
Zenith            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Number of Options, Granted     844,000      
Zenith | General and Administrative Expense            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share-based payment arrangement, expense     $ 0 109,000    
RSUs            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share-based payment arrangement, expense     0      
Employee Stock Option            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Unrecognized compensation expense     $ 9,653,000      
Unrecognized Compensation Expense Period     3 years 4 months 24 days      
2018 Stock Plan            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share based compensation arrangement vesting period     4 years      
Amended 2018 Stock Plan            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Number of Options, Granted   0        
Amended 2018 Stock Plan | RSUs            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share based compensation arrangement vesting period   4 years        
Share-based compensation arrangement, options granted   1,533,000        
Share-based compensation arrangement by share-based payment award, equity instruments other than options, grants in period, weighted average grant date fair value   $ 21.55        
Share-based payment arrangement, expense   $ 33,033,000        
2021 Equity Incentive Plan | Class A Common Stock            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Common stock, authorized     15,500,000      
2021 Equity Incentive Plan | RSUs            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share based compensation arrangement vesting period 4 years          
Employee Stock Purchase Plan            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share-based payment arrangement, expense     $ 23,000 $ 23,000    
Employee Stock Purchase Plan | Class A Common Stock            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share based compensation by share based arrangement, quoted market price on purchase date     85.00%      
Shares reserved for future issuance     2,000,000      
Percentage of shares reserved for future issuance     1.00%      
Minimum | 2021 Equity Incentive Plan | RSUs            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share based compensation arrangement vesting period 1 year          
Maximum | 2018 Stock Plan            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share based compensation by share based arrangement term     10 years      
Maximum | 2021 Equity Incentive Plan | RSUs            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Share based compensation arrangement vesting period 3 years          
Maximum | Employee Stock Purchase Plan | Class A Common Stock            
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]            
Shares reserved for future issuance           2,000,000
v3.24.1.u1
Stock-Based Compensation - Summary of Shares Available for Future Issuances (Details) - 2021 Equity Incentive Plan
shares in Thousands
3 Months Ended
Mar. 31, 2024
shares
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]  
Shares available, Beginning Balance 8,310
Shares available, Ending Balance 4,431
Stock Option  
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]  
Shares issued, net (2,527)
RSUs  
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]  
Shares issued, net (1,352)
v3.24.1.u1
Stock-Based Compensation - Summary of Stock Options Activity (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 12 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Number of Options, Granted 2,527 3,070  
2018 Stock Plan and 2021 Equity Incentive Plan      
Share Based Compensation Arrangement By Share Based Payment Award [Line Items]      
Number of Options, Beginning Balance 9,158    
Number of Options, Granted 2,527    
Number of Options, Exercised (192)    
Number of Options, Ending Balance 11,493   9,158
Number of Options, Exercisable options as of March 31, 2024 6,531    
Weighted-Average Exercise Price, Beginning Balance $ 1.21    
Weighted-Average Exercise Price, Granted 3.36    
Weighted-Average Exercise Price, Exercised 0.47    
Weighted-Average Exercise Price, Ending Balance 1.7   $ 1.21
Weighted-Average Exercise Price, Exercisable options as of March 31, 2024 $ 0.75    
Weighted Average Remaining Contractual Life (Years), Balance 7 years 3 months 18 days   6 years 9 months 21 days
Weighted Average Remaining Contractual Life (years), Exercisable options as of March 31, 2024 6 years 14 days    
Aggregate Intrinsic Value $ 13,504   $ 18,112
Aggregate Intrinsic Value, Exercisable options as of March 31, 2024 $ 12,706    
v3.24.1.u1
Stock-Based Compensation - Summary of Restricted Stock Units Activity (Details) - Restricted Stock Units - 2018 Stock Plan and 2021 Equity Incentive Plan
shares in Thousands
3 Months Ended
Mar. 31, 2024
$ / shares
shares
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]  
Number of Restricted Stock Units, Beginning Balance | shares 4,461
Number of Restricted Stock Units, Granted | shares 1,747
Number of Restricted Stock Units, Vested or distributed | shares (776)
Number of Restricted Stock Units, Forfeited | shares (579)
Number of Restricted Stock Units, Ending Balance | shares 4,853
Weighted Average Grant Date Fair Value, Beginning Balance | $ / shares $ 4.24
Weighted Average Grant Date Fair Value, Granted | $ / shares 3.32
Weighted Average Grant Date Fair Value, Vested or distributed | $ / shares 3.89
Weighted Average Grant Date Fair Value, Forfeited | $ / shares 3.69
Weighted Average Grant Date Fair Value, Ending Balance | $ / shares $ 4.04
v3.24.1.u1
Stock-Based Compensation - Summary of Activity Related to ESPP (Details) - Employee Stock Purchase Plan
shares in Thousands
3 Months Ended
Mar. 31, 2024
shares
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]  
Shares Available, Beginning balance 5,402
Annual additions to the plan 2,000
Shares purchased (134)
Shares Available, Ending balance 7,268
v3.24.1.u1
Stock-Based Compensation - Summary of Fair value of Stock Option Grants (Details)
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Share-Based Compensation Arrangement by Share-Based Payment Award [Line Items]    
Risk free interest 4.09% 3.55%
Dividend yield 0.00% 0.00%
Expected volatility 75.00% 75.00%
Expected life (years) 6 years 3 months 6 years 29 days
v3.24.1.u1
Stock-Based Compensation - Summary of Stock-based Compensation Expense (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]    
Compensation expense $ 3,281 $ 3,680
Cost of revenue    
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]    
Compensation expense 298 251
Research and Development    
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]    
Compensation expense 961 978
Sales and Marketing    
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]    
Compensation expense 131 236
General and Administrative Expense    
Employee Service Share Based Compensation Allocation Of Recognized Period Costs [Line Items]    
Compensation expense $ 1,891 $ 2,215
v3.24.1.u1
Income Taxes - Additional Information (Details)
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Income Tax Disclosure [Abstract]    
Effective tax rate, percent (0.59%) 0.05%
U.S. statutory rate 21.00%  
v3.24.1.u1
Net Loss Per Share - Summary of Computation of Diluted Net Loss per Share Attributable to Common Stockholders (Details) - shares
shares in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]    
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount 16,346 23,059
Common Stock Options and Restricted Stock Units    
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]    
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount 16,346 19,395
Warrant    
Antidilutive Securities Excluded From Computation Of Earnings Per Share [Line Items]    
Antidilutive Securities Excluded from Computation of Earnings Per Share, Amount   3,664
v3.24.1.u1
Related-Party Transactions - Additional Information (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2024
Mar. 31, 2023
Dec. 31, 2023
Related Party Transaction [Line Items]      
Revenue from customer $ 50,489 $ 65,079  
Receivables due from customers 481   $ 1,352
Director      
Related Party Transaction [Line Items]      
Revenue from customer $ 680 $ 1,016  
v3.24.1.u1
Commitments and Contingencies - Additional Information (Details) - USD ($)
1 Months Ended 3 Months Ended
Apr. 30, 2024
Mar. 31, 2024
Dec. 31, 2023
Loss Contingencies [Line Items]      
Loss contingency, accruals   $ 5,300,000 $ 0
Return product inventory value   $ 4,955,000  
Subsequent Events      
Loss Contingencies [Line Items]      
Return product inventory value $ 4,955,000    
Accrued in legal settlement costs $ 5,300,000    
v3.24.1.u1
Subsequent Events - Additional Information (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
1 Months Ended 3 Months Ended
Apr. 30, 2024
Mar. 31, 2024
Subsequent Event [Line Items]    
Repurchases of common stock amount   $ 4,397
Subsequent Events    
Subsequent Event [Line Items]    
Repurchases of common stock (in Shares) 765  
Subsequent Events | Class A Common Stock    
Subsequent Event [Line Items]    
Shares purchased under ESPP 80  
Subsequent Events | Stock Repurchase Program | Class A Common Stock    
Subsequent Event [Line Items]    
Repurchases of common stock (in Shares) 765  
Average price per share $ 2.62  
Repurchases of common stock amount $ 2,008  
v3.24.1.u1
Subsequent Events - Summary of Share Repurchase Activity (Details) - Subsequent Events
$ / shares in Units, shares in Thousands, $ in Thousands
1 Months Ended
Apr. 30, 2024
USD ($)
$ / shares
shares
Subsequent Event [Line Items]  
Total Number of Shares Purchased 765
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs 765
Stock Repurchase Program April 2024  
Subsequent Event [Line Items]  
Total Number of Shares Purchased 765
Average Price Paid Per Share | $ / shares $ 2.62
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs 765
Approximate Dollar Value of Shares that May Yet Be Purchased Under the Plans or Programs | $ $ 43,643
v3.24.1.u1
Subsequent Events - Summary of Share Repurchase Activity (Parenthetical) (Details)
Mar. 31, 2024
USD ($)
Class A Common Stock  
Subsequent Event [Line Items]  
Repurchase authorized amount $ 50,000