Pay vs Performance Disclosure, Table


			Average Summary Compensation Table Total for Non-PEO NEOs ($)	Average Compensation Actually Paid to Non-PEO NEOs(1) ($)	Value of Initial Fixed $100 Investment Based on:
Year	Summary Compensation Table Total for PEO ($)	Compensation Actually Paid to PEO(1) ($)			Total Shareholder Return ($)	Peer Group Total Shareholder Return ($)(2)	Net Income (Loss) ($)	Net Revenue(3)

2024	6,498,392	(1,712,012)	3,324,649	(122,827)	16.66	251.10	(15,541,000)	325,068,000
2023	4,787,486	5,956,914	3,560,581	4,099,575	41.45	185.74	(26,479,000)	326,134,000
2022	9,635,989	(4,410,840)	5,348,756	(3,905,584)	29.05	116.13	(55,384,000)	260,927,000
2021	6,500,718	4,152,648	4,197,612	3,035,166	86.47	181.00	(139,080,000)	187,134,000
2020	3,831,251	1,055,951	3,226,644	2,961,808	89.74	144.02	(224,718,000)	106,006,000

Company Selected Measure Name

net revenue

Named Executive Officers, Footnote

Amounts represent compensation “actually paid” to our CEO, who was our Principal Executive Officer (“PEO”) and the average compensation actually paid to our remaining NEOs for the relevant fiscal year, as determined under SEC rules (and described below), which includes the individuals indicated in the table below for each fiscal year:


Year	PEO	Non-PEO NEOs

2024	Julia Hartz	Lanny Baker, Ted Dworkin, Vivek Sagi, Julia Taylor and Anand Gandhi
2023	Julia Hartz	Lanny Baker, Ted Dworkin, Vivek Sagi and Julia Taylor
2022	Julia Hartz	Lanny Baker and Vivek Sagi
2021	Julia Hartz	Lanny Baker and Vivek Sagi
2020	Julia Hartz	Lanny Baker, Vivek Sagi, Samantha Harnett and Patrick Poels

Peer Group Issuers, Footnote

Represents the cumulative TSR (the “Peer Group TSR”) of the S&P North American Technology Index (the “Peer Group”).

PEO Total Compensation Amount

$ 6,498,392

$ 4,787,486

$ 9,635,989

$ 6,500,718

$ 3,831,251

PEO Actually Paid Compensation Amount

$ (1,712,012)

5,956,914

(4,410,840)

4,152,648

1,055,951

Adjustment To PEO Compensation, Footnote

Compensation actually paid to our NEOs represents the “Total” compensation reported in the Summary Compensation Table for the 2023 fiscal year, as adjusted as follows:


	2024
Adjustments		PEO	Average non-PEO NEOs


Deduction for Amounts Reported under the “Stock Awards” and “Option Awards” Columns in the Summary Compensation Table for Applicable FY		(5,999,992)	(2,931,448)


Increase based on ASC 718 Fair Value of Awards Granted during Applicable FY that Remain Unvested as of Applicable FY End, determined as of Applicable FY End		2,263,644	1,496,581


Increase based on ASC 718 Fair Value of Awards Granted during Applicable FY that Vested during Applicable FY, determined as of Vesting Date		—	—


Increase/deduction for Awards Granted during Prior FYs that were Outstanding and Unvested as of Applicable FY End, determined based on change in ASC 718 Fair Value from Prior FY End to Applicable FY End		(3,313,687)	(1,002,566)


Increase/deduction for Awards Granted during Prior FYs that Vested During Applicable FY, determined based on change in ASC 718 Fair Value from Prior FY End to Vesting Date		(1,160,369)	(473,961)


Deduction of ASC 718 Fair Value of Awards Granted during Prior FY that were Forfeited during Applicable FY, determined as of Prior FY End		—	(536,081)


Increase based on Incremental Fair Value of Options/SARs Modified during Applicable FY		—	—


Total Adjustments		(8,210,404)	(3,447,476)

Fair value or change in fair value, as applicable, of equity awards in the “Compensation Actually Paid” columns was determined by reference to:

(1) For solely service-vesting RSUs, the closing price on December 31, 2024 or, in the case of vesting dates, the closing price on the applicable vesting dates, (2) for the Revenue PSUs, the same valuation methodology as used for the service-vesting RSUs except year-end values are multiplied by a factor reflecting achievement of the probable outcome of the revenue conditions as of the measurement date (which was 0% performance for the 2022 PSUs as of December 31, 2024, 30% performance for the 2023 PSUs as of December 31, 2024, and 17% performance for the 2024 PSUs, as of December 31, 2024), (3) for the 2022 Stock Price PSUs, the fair value calculated by a Monte Carlo simulation model as of December 31, 2024, which utilizes multiple input variables, including expected volatility of our share price and other assumptions appropriate for determining fair value, to estimate the probability of satisfying the performance objective established for the award, including the expected volatility of our share price relative to the applicable comparative index and a risk-free interest rate derived from linear interpolation of the term structure of Treasury Constant Maturities yield rates for the period, and (4) for stock options, a Black Scholes value as of December 31, 2024 or vesting date(s). For additional information on the assumptions used to calculate the valuation of the awards, see the Notes to Consolidated Financial Statements in the Company’s Annual Reports on Form 10-K for the fiscal year ended December 31, 2024 and prior fiscal years.

Non-PEO NEO Average Total Compensation Amount

$ 3,324,649

3,560,581

5,348,756

4,197,612

3,226,644

Non-PEO NEO Average Compensation Actually Paid Amount

$ (122,827)

4,099,575

(3,905,584)

3,035,166

2,961,808

Adjustment to Non-PEO NEO Compensation Footnote

Compensation actually paid to our NEOs represents the “Total” compensation reported in the Summary Compensation Table for the 2023 fiscal year, as adjusted as follows:


	2024
Adjustments		PEO	Average non-PEO NEOs


Deduction for Amounts Reported under the “Stock Awards” and “Option Awards” Columns in the Summary Compensation Table for Applicable FY		(5,999,992)	(2,931,448)


Increase based on ASC 718 Fair Value of Awards Granted during Applicable FY that Remain Unvested as of Applicable FY End, determined as of Applicable FY End		2,263,644	1,496,581


Increase based on ASC 718 Fair Value of Awards Granted during Applicable FY that Vested during Applicable FY, determined as of Vesting Date		—	—


Increase/deduction for Awards Granted during Prior FYs that were Outstanding and Unvested as of Applicable FY End, determined based on change in ASC 718 Fair Value from Prior FY End to Applicable FY End		(3,313,687)	(1,002,566)


Increase/deduction for Awards Granted during Prior FYs that Vested During Applicable FY, determined based on change in ASC 718 Fair Value from Prior FY End to Vesting Date		(1,160,369)	(473,961)


Deduction of ASC 718 Fair Value of Awards Granted during Prior FY that were Forfeited during Applicable FY, determined as of Prior FY End		—	(536,081)


Increase based on Incremental Fair Value of Options/SARs Modified during Applicable FY		—	—


Total Adjustments		(8,210,404)	(3,447,476)

Fair value or change in fair value, as applicable, of equity awards in the “Compensation Actually Paid” columns was determined by reference to:

Compensation Actually Paid vs. Total Shareholder Return

Description of Relationship Between PEO and Average NEO Compensation Actually Paid and Company TSR

The following chart sets forth the relationship between compensation actually paid to our PEO, the average of the compensation actually paid to our other NEOs, each as set forth in the table above, and the Company’s cumulative TSR over the three-year period from 2020 through 2024.

Compensation Actually Paid vs. Net Income

Description of Relationship Between PEO and Average NEO Compensation Actually Paid and Net Income

The following chart sets forth the relationship between compensation actually paid to our PEO, the average of compensation actually paid to our other NEOs, and our net income during years 2020 through 2024, each as set forth in the table above.

Compensation Actually Paid vs. Company Selected Measure

Description of Relationship Between PEO and Average NEO Compensation Actually Paid and Net Revenue

The following chart sets forth the relationship between compensation actually paid to our PEO, the average of compensation actually paid to our other NEOs, and our Net Revenue during years 2020 through 2024, each as set forth in the table above.

Total Shareholder Return Vs Peer Group

Description of Relationship Between the Company TSR and Peer Group Index TSR

The following chart compares our cumulative TSR over the four-year period from 2020 through 2024 to that of our Peer Group over the same time period.

Tabular List, Table

Net revenue;

•Adjusted EBITDA;

•Stock Price; and

•Total tickets.

Total Shareholder Return Amount

$ 16.66

41.45

29.05

86.47

89.74

Peer Group Total Shareholder Return Amount

251.10

185.74

116.13

181.00

144.02

Net Income (Loss)

$ (15,541,000)

$ (26,479,000)

$ (55,384,000)

$ (139,080,000)

$ (224,718,000)

Company Selected Measure Amount | $ / shares

325,068

326,134

260,927

187,134

106,006

PEO Name

Julia Hartz

Additional 402(v) Disclosure

The Company selected net revenue as the Company-Selected Measure for 2024 because it was the most important financial performance measure (as determined by the Company) used to link compensation actually paid to our named executive officers to Company performance for the most recently completed fiscal year and it was a primary measure under the Company’s 2024 Bonus Plan for 2024.

Relationship Between Financial Performance Measures

The graphs below compare the relationship between compensation actually paid to our PEO and the average of the compensation actually paid to our remaining NEOs, and (i) our cumulative TSR, (ii) our net income, and (iii) our net revenue, as well as the relationship between our cumulative TSR and our Peer Group TSR, in each case, for the fiscal years ended December 31, 2020, 2021, 2022, 2023 and 2024.

TSR amounts reported in the graph assume an initial fixed investment of $100, and that all dividends, if any, were reinvested.

Given the emphasis in our executive compensation programs on long-term incentives in the form of options, RSUs and PSUs, the compensation actually paid to our NEOs for the four-year period from 2020 through 2024 is strongly aligned with our TSR performance during that period. Compensation actually paid for 2022 was significantly below the level for 2021 and negative for both our PEO and the average NEOs, in alignment with the decrease in our TSR. Compensation actually paid for 2023 significantly increased in line with our TSR improvement. Compensation actually paid for 2024 was significantly below the level for 2023 and negative for both our PEO and the average NEOs, in alignment with the decrease in our TSR. Compensation actually paid is less sensitive to our net income and revenue performance due to the strong correlation between compensation actually paid and our TSR performance, which we expect will continue to have a much larger impact on compensation actually paid. Thus, even though our net loss and revenues both improved significantly from 2020 levels, compensation actually paid decreased significantly in 2022 and 2024 in line with our TSR performance.

We believe the following performance measures represent the most important financial performance measures used by us to link compensation actually paid to our NEOs for the fiscal year ended December 31, 2023:

For additional details regarding our performance measures, please see the Compensation Discussion and Analysis section of this Proxy Statement.

Measure:: 1

•Net revenue

Measure:: 2

•Adjusted EBITDA

Measure:: 3

•Stock Price

Measure:: 4

Equity Awards, 2022 Performance Based Restricted Stock Units [Member]

•Total tickets

Equity Valuation Assumption, Achievement Of Probable Outcome Of Revenue

0.00%

Equity Awards, 2023 Performance Based Restricted Stock Units [Member]

Equity Valuation Assumption, Achievement Of Probable Outcome Of Revenue

30.00%

Equity Awards, 2024 Performance Based Restricted Stock Units [Member]

Equity Valuation Assumption, Achievement Of Probable Outcome Of Revenue

17.00%

PEO

PEO | Aggregate Change in Present Value of Accumulated Benefit for All Pension Plans Reported in Summary Compensation Table

$ (8,210,404)

PEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested

(5,999,992)

PEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested

2,263,644

PEO | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year

(3,313,687)

PEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year

PEO | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year

(1,160,369)

PEO | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year

Non-PEO NEO

Non-PEO NEO | Aggregate Change in Present Value of Accumulated Benefit for All Pension Plans Reported in Summary Compensation Table

(3,447,476)

Non-PEO NEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested

(2,931,448)

Non-PEO NEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested

1,496,581

Non-PEO NEO | Vesting Date Fair Value of Equity Awards Granted and Vested in Covered Year

(1,002,566)

Non-PEO NEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year

Non-PEO NEO | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year

(473,961)

Non-PEO NEO | Dividends or Other Earnings Paid on Equity Awards not Otherwise Reflected in Total Compensation for Covered Year

(536,081)