PHREESIA, INC., 10-Q filed on 5/31/2024
Quarterly Report
v3.24.1.1.u2
Cover - shares
 3 Months Ended
Apr. 30, 2024
May 24, 2024
Cover [Abstract]    
Document Type 10-Q  
Document Quarterly Report true  
Document Period End Date Apr. 30, 2024  
Document Transition Report false  
Entity File Number 001-38977  
Entity Registrant Name PHREESIA, INC.  
Entity Incorporation, State or Country Code DE  
Entity Tax Identification Number 20-2275479  
Entity Address, Address Line One 1521 Concord Pike  
Entity Address, Address Line Two Suite 301 PMB 221  
Entity Address, City or Town Wilmington  
Entity Address, State or Province DE  
Entity Address, Postal Zip Code 19803  
City Area Code 888  
Local Phone Number 654-7473  
Title of 12(b) Security Common Stock, par value $0.01 per share  
Trading Symbol PHR  
Security Exchange Name NYSE  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Large Accelerated Filer  
Entity Small Business false  
Entity Emerging Growth Company false  
Entity Shell Company false  
Entity Common Stock, Shares Outstanding   57,397,904
Amendment Flag false  
Entity Central Index Key 0001412408  
Document Fiscal Year Focus 2025  
Document Fiscal Period Focus Q1  
Current Fiscal Year End Date --01-31  
v3.24.1.1.u2
Consolidated Balance Sheets - USD ($)
$ in Thousands
Apr. 30, 2024
Jan. 31, 2024
Current:    
Cash and cash equivalents $ 79,527 $ 87,520
Settlement assets 30,063 28,072
Accounts receivable, net of allowance for doubtful accounts of $1,480 and $1,392 as of April 30, 2024 and January 31, 2024, respectively 66,255 64,863
Deferred contract acquisition costs 768 768
Prepaid expenses and other current assets 14,288 14,461
Total current assets 190,901 195,684
Property and equipment, net of accumulated depreciation and amortization of $80,377 and $76,859 as of April 30, 2024 and January 31, 2024, respectively 22,112 16,902
Capitalized internal-use software, net of accumulated amortization of $48,048 and $45,769 as of April 30, 2024 and January 31, 2024, respectively 48,248 46,139
Operating lease right-of-use assets 857 266
Deferred contract acquisition costs 794 986
Intangible assets, net of accumulated amortization of $5,796 and $4,925 as of April 30, 2024 and January 31, 2024, respectively 30,754 31,625
Goodwill 75,845 75,845
Other assets 2,575 2,879
Total Assets 372,086 370,326
Current:    
Settlement obligations 30,063 28,072
Current portion of finance lease liabilities and other debt 7,745 6,056
Current portion of operating lease liabilities 558 393
Accounts payable 6,684 8,480
Accrued expenses 33,227 37,130
Deferred revenue 24,075 24,113
Other current liabilities 5,930 5,875
Total current liabilities 108,282 110,119
Long-term finance lease liabilities and other debt 8,690 5,400
Operating lease liabilities, non-current 512 134
Long-term deferred revenue 79 97
Long-term deferred tax liabilities 333 270
Other long-term liabilities 1,448 2,857
Total Liabilities 119,344 118,877
Commitments and contingencies (Note 11)
Stockholders’ Equity:    
Preferred stock, undesignated, $0.01 par value—$20,000,000 shares authorized as of both April 30, 2024 and January 31, 2024; no shares issued or outstanding as of both April 30, 2024 and January 31, 2024 0 0
Common stock, $0.01 par value - 500,000,000 shares authorized as of both April 30, 2024 and January 31, 2024; 58,711,456 and 57,709,762 shares issued as of April 30, 2024 and January 31, 2024, respectively 587 577
Additional paid-in capital 1,060,365 1,039,361
Accumulated deficit (762,691) (742,969)
Accumulated other comprehensive income 1 0
Treasury stock, at cost, 1,355,169 shares as of both April 30, 2024 and January 31, 2024 (45,520) (45,520)
Total Stockholders’ Equity 252,742 251,449
Total Liabilities and Stockholders’ Equity $ 372,086 $ 370,326
v3.24.1.1.u2
Consolidated Balance Sheets (Parenthetical) - USD ($)
$ in Thousands
Apr. 30, 2024
Jan. 31, 2024
Statement of Financial Position [Abstract]    
Accounts receivable, allowance for doubtful accounts $ 1,480 $ 1,392
Accumulated depreciation and amortization, property and equipment 80,377 76,859
Accumulated amortization, capitalized internal-use software 48,048 45,769
Accumulated amortization, intangible assets $ 5,796 $ 4,925
Preferred stock, par value (in dollars per share) $ 0.01 $ 0.01
Preferred stock, shares authorized (in shares) 20,000,000 20,000,000
Preferred stock, shares issued (in shares) 0 0
Preferred stock, shares outstanding (in shares) 0 0
Common stock, par value per share (in dollars per share) $ 0.01 $ 0.01
Common stock, authorized (in shares) 500,000,000 500,000,000
Common stock, issued (in shares) 58,711,456 57,709,762
Treasury stock (in shares) 1,355,169 1,355,169
v3.24.1.1.u2
Unaudited Consolidated Statements of Operations - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Revenue:    
Total revenues $ 101,217 $ 83,845
Expenses:    
Cost of revenue (excluding depreciation and amortization) 15,723 14,907
Payment processing expense 18,297 16,090
Sales and marketing 32,011 37,413
Research and development 28,881 26,469
General and administrative 19,052 19,877
Depreciation 3,524 4,504
Amortization 3,149 2,486
Total expenses 120,637 121,746
Operating loss (19,420) (37,901)
Other expense, net (31) (42)
Interest income, net 239 718
Total other income, net 208 676
Loss before provision for income taxes (19,212) (37,225)
Provision for income taxes (510) (306)
Net loss $ (19,722) $ (37,531)
Net loss per share attributable to common stockholders, basic (in dollars per share) $ (0.35) $ (0.70)
Net loss per share attributable to common stockholders, diluted (in dollars per share) $ (0.35) $ (0.70)
Weighted-average common shares outstanding, basic (in shares) 56,666,311 53,347,709
Weighted-average common shares outstanding, diluted (in shares) 56,666,311 53,347,709
Subscription and related services    
Revenue:    
Total revenues $ 46,742 $ 37,887
Payment processing fees    
Revenue:    
Total revenues 27,060 24,253
Network solutions    
Revenue:    
Total revenues $ 27,415 $ 21,705
v3.24.1.1.u2
Unaudited Consolidated Statements of Comprehensive Loss - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Statement of Comprehensive Income [Abstract]    
Net loss $ (19,722) $ (37,531)
Other comprehensive income, net of tax:    
Change in foreign currency translation adjustments, net of tax 1 0
Other comprehensive income, net of tax 1 0
Comprehensive loss $ (19,721) $ (37,531)
v3.24.1.1.u2
Unaudited Consolidated Statements of Stockholders' Equity - USD ($)
$ in Thousands
Total
Common Stock
APIC
Accumulated Deficit
Accumulated other comprehensive income
Treasury stock
Beginning balance (in shares) at Jan. 31, 2023   54,187,172        
Beginning balance at Jan. 31, 2023 $ 287,819 $ 542 $ 926,957 $ (606,084) $ 0 $ (33,596)
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Net loss (37,531)     (37,531)    
Stock-based compensation 14,950   14,950      
Exercise of stock options and vesting of restricted stock units (in shares)   404,012        
Exercise of stock options and vesting of restricted stock units 155 $ 4 151      
Issuance of stock for share-settled bonus awards (in shares)   175,688        
Issuance of stock for share-settled bonus awards 5,297 $ 2 5,295      
Treasury stock from vesting of restricted stock units - satisfaction of tax withholdings (7,079)         (7,079)
Ending balance (in shares) at Apr. 30, 2023   54,766,872        
Ending balance at Apr. 30, 2023 $ 263,611 $ 548 947,353 (643,615) 0 (40,675)
Beginning balance (in shares) at Jan. 31, 2024 57,709,762 57,709,762        
Beginning balance at Jan. 31, 2024 $ 251,449 $ 577 1,039,361 (742,969) 0 (45,520)
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Net loss (19,722)     (19,722)    
Other comprehensive income 1       1  
Stock-based compensation $ 14,491   14,491      
Exercise of stock options and vesting of restricted stock units (in shares) 80,861 718,340        
Exercise of stock options and vesting of restricted stock units $ 346 $ 7 339      
Issuance of stock for share-settled bonus awards (in shares)   283,354        
Issuance of stock for share-settled bonus awards $ 6,177 $ 3 6,174      
Ending balance (in shares) at Apr. 30, 2024 58,711,456 58,711,456        
Ending balance at Apr. 30, 2024 $ 252,742 $ 587 $ 1,060,365 $ (762,691) $ 1 $ (45,520)
v3.24.1.1.u2
Unaudited Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Operating activities:    
Net loss $ (19,722) $ (37,531)
Adjustments to reconcile net loss to net cash used in operating activities:    
Depreciation and amortization 6,673 6,990
Stock-based compensation expense 16,840 17,138
Amortization of deferred financing costs and debt discount 61 85
Cost of Phreesia hardware purchased by customers 343 416
Deferred contract acquisition costs amortization 192 340
Non-cash operating lease expense 173 233
Deferred taxes 63 217
Changes in operating assets and liabilities:    
Accounts receivable (1,393) (1,538)
Prepaid expenses and other assets 414 1,152
Accounts payable (2,936) (2,983)
Accrued expenses and other liabilities (1,155) 1,822
Lease liabilities (219) (247)
Deferred revenue (55) 247
Net cash used in operating activities (721) (13,659)
Investing activities:    
Capitalized internal-use software (4,570) (4,732)
Purchases of property and equipment (876) (1,347)
Net cash used in investing activities (5,446) (6,079)
Financing activities:    
Proceeds from issuance of common stock upon exercise of stock options 347 249
Treasury stock to satisfy tax withholdings on stock compensation awards 0 (6,950)
Proceeds from employee stock purchase plan 913 967
Finance lease payments (1,280) (1,444)
Principal payments on financing agreements (289) 0
Debt issuance costs and loan facility fee payments (152) 0
Financing payments of acquisition-related liabilities (1,364) 0
Net cash used in financing activities (1,825) (7,178)
Effect of exchange rate changes on cash and cash equivalents (1) 0
Net decrease in cash and cash equivalents (7,993) (26,916)
Cash and cash equivalents – beginning of period 87,520 176,683
Cash and cash equivalents – end of period 79,527 149,767
Supplemental information of non-cash investing and financing information:    
Right of use assets acquired in exchange for operating lease liabilities 764 0
Property and equipment acquisitions through finance leases 6,529 7,067
Purchase of property and equipment and capitalized software included in current liabilities 2,440 3,485
Capitalized stock-based compensation 348 337
Issuance of stock to settle liabilities for stock-based compensation 6,177 5,297
Cash paid for:    
Interest 483 58
Income taxes $ 1,593 $ 40
v3.24.1.1.u2
Background and liquidity
 3 Months Ended
Apr. 30, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Background and liquidity Background and liquidity
(a) Background
Phreesia, Inc. (the "Company") is a leading provider of comprehensive software solutions that improve the operational and financial performance of healthcare organizations and improve health outcomes by helping patients take a more active role in their care. The Company’s solutions include SaaS-based integrated tools that manage patient access, registration and payments. Additionally, the Company has tools to communicate with patients about their health and have demonstrated increased rates of preventive care and vaccinations. Additionally, Phreesia's solutions include clinical assessments to screen patients for a variety of physical, behavioral and mental health conditions, helping providers to better understand their patients and connect them to needed services, resulting in improved health outcomes. The Company also provides life sciences companies, health plans and other payer organizations (payers), patient advocacy, public interest and other not-for-profit organizations with a channel for direct communication with patients. Phreesia’s solutions also include additional products and services such as the MediFind provider directory, which helps patients find care based on providers’ specific clinical expertise. Phreesia offers its healthcare services clients the ability to lease tablets ("PhreesiaPads") and on-site kiosks ("Arrivals Kiosks") along with their monthly subscription. The Company was formed in May 2005.
(b) Liquidity
Since the Company commenced operations, it has not generated sufficient revenue to meet its operating expenses and has continued to incur significant net losses. To date, the Company has primarily relied upon the proceeds from issuances of common stock, debt and preferred stock to fund its operations as well as sales of Company products and services in the normal course of business. Management believes that net losses and negative cash flows will continue for at least the next year.
Management believes that the Company’s cash and cash equivalents at April 30, 2024, along with cash generated in the normal course of business and available borrowing capacity under its revolving credit facility with Capital One (the “Capital One Credit Facility”), are sufficient to fund its operations for at least the next 12 months.
The Company may seek to obtain additional financing, if needed, to successfully implement its long-term strategy.
v3.24.1.1.u2
Basis of presentation
 3 Months Ended
Apr. 30, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Basis of presentation Basis of presentation
(a) Consolidated financial statements
The accompanying consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States ("GAAP") and regulations of the Securities and Exchange Commission ("SEC") regarding quarterly financial reporting and include the accounts of Phreesia, Inc., its branch operation in Canada and its consolidated subsidiaries (or collectively, the "Company").
(b) Fiscal year
The Company’s fiscal year ends on January 31. References to fiscal 2025 and 2024 refer to the fiscal years ending on January 31, 2025 and January 31, 2024, respectively.
(c) Unaudited interim financial statements
The accompanying unaudited interim consolidated financial statements have been prepared in accordance with GAAP and applicable rules and regulations of the SEC regarding interim financial reporting. In the opinion of management, the accompanying unaudited interim consolidated financial statements reflect all adjustments, which include normal recurring adjustments, necessary for the fair statement of the Company’s interim financial position as of April 30, 2024 and the results of its operations, changes in its stockholders' equity and its cash flows for the periods ended April 30, 2024 and 2023. Certain information and note disclosures normally included in the financial statements prepared in accordance with GAAP have been condensed or omitted pursuant to such rules and regulations. The results for the interim periods are not necessarily indicative of results to be expected for the full year, any other interim periods, or any future year or period. The Company’s management believes that the disclosures herein are adequate to make the information presented not misleading when read in conjunction with the audited financial statements and accompanying notes for the fiscal year ended January 31, 2024.
v3.24.1.1.u2
Summary of significant accounting policies
 3 Months Ended
Apr. 30, 2024
Accounting Policies [Abstract]  
Summary of significant accounting policies Summary of significant accounting policies
The Company’s significant accounting policies are disclosed in the audited financial statements for the fiscal year ended January 31, 2024. Since the date of those audited financial statements, there have been no material changes to the Company’s significant accounting policies, including the status of recent accounting pronouncements, other than those detailed below.
(a) Use of estimates
The preparation of the consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. The Company bases its estimates and assumptions on historical experience, known trends and events and various other factors that management believes to be reasonable under the circumstances, the results of which form the basis for making judgments. Although management believes its estimates and assumptions are reasonable under the circumstances at the time they are made, they are based upon information available at the time they are made. Management evaluates the estimates and assumptions on an ongoing basis and, if necessary, makes adjustments. Actual results could differ from those estimates made under different assumptions or circumstances. The most significant assumptions and estimates relate to the allowance for doubtful accounts, capitalized internal-use software, the determination of the useful lives of property and equipment, the fair value of securities underlying stock-based compensation, the fair value of identifiable assets and liabilities and contingent consideration in business acquisitions, and the realization of deferred tax assets.
(b) Concentrations of credit risk
Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash and cash equivalents, accounts receivable and settlement assets. The Company’s cash and cash equivalents are held by established financial institutions. The Company does not require collateral from its customers and generally requires payment within 30 to 60 days of billing. Settlement assets are amounts due from well-established payment processing companies and normally take one or two business days to settle which mitigates the associated risk of concentration. The Company utilizes one third-party payment processor.
The Company’s customers are primarily physician’s offices and other healthcare services organizations located in the United States as well as pharmaceutical companies. The Company did not have any individual customers that represented more than 10% of total revenues for the three months ended April 30, 2024 and 2023. As of both April 30, 2024 and January 31, 2024, the Company had receivables from at least one entity that accounted for at least 10% of total accounts receivable.
(c) Risks and uncertainties
The Company is subject to a variety of risk factors, including the economy, data privacy and security laws and government regulations. Additionally, the Company is subject to other risks associated with the markets in which it operates including reliance on third-party vendors, partners, and service providers. The Company supplements its workforce with contractors and consultants, including a substantial number of contractors and consultants in international locations. Certain of the Company's service providers, including certain third-party software developers, are located in international locations subject to warfare and/or political and economic instability, such as Ukraine and India. As with any business, operation of the Company involves risk, including the risk of service interruption impacting the operations of the Company's business and the Company's customer’s facilities below expected levels of operation, shut downs due to the breakdown or failure of information technology and communications systems, changes in laws or regulations, political and economic instability, or catastrophic events such as fires, earthquakes, floods, explosions, global health concerns such as pandemics or other similar occurrences affecting the delivery of our productions and services. The occurrence of any of these events could significantly reduce or eliminate revenues generated, or significantly increase the expenses of the Company's operations, adversely impacting the Company’s operating results and the Company's ability to meet the Company's obligations and commitments.
(d) Foreign currency
The functional currency of the Company’s subsidiaries and branch in the U.S. and Canada is the US Dollar. The functional currency of the Company’s subsidiary in India is the Indian Rupee. For subsidiaries with functional currencies other than the US Dollar, the Company translates the functional currency financial statements into US Dollars using the exchange rates at the balance sheet date for assets and liabilities, the period average exchange rates for revenues and expenses, and the historical exchange rates for equity transactions. The effects of foreign
currency translation adjustments are recorded as accumulated other comprehensive income within stockholders’ equity in the Company’s consolidated balance sheets. Foreign currency transaction gains and losses to re-measure monetary assets and liabilities into each entity’s functional currency are included in Other income, net.
(e) New accounting pronouncements
Impact of recently adopted accounting pronouncements
During the three months ended April 30, 2024, the Company did not adopt any accounting pronouncements that materially impacted the Company's financial statements.
Recent accounting pronouncements not yet adopted
In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standard Update (“ASU”) 2023-07, Segment Reporting. The new standard requires enhanced disclosures about significant segment expenses and other segment items and requires companies to disclose all annual disclosures about segments in interim periods. The new standard also permits companies to disclose more than one measure of segment profit or loss, requires disclosure of the title and position of the Chief Operating Decision Maker, and requires companies with a single reportable segment to provide all disclosures required by Topic 280 – Segment Reporting. The new standard is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024. Early adoption is permitted. Companies are required to apply ASU 2023-07 retrospectively to all periods presented. The Company is currently evaluating the impact that ASU 2023-07 will have on its financial statements and related disclosures.
In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. The provisions of ASU 2023-09 are effective for annual periods beginning after December 15, 2024; early adoption is permitted for annual statements. The Company is currently evaluating the impact that ASU 2023-09 will have on its financial statements and related disclosures.
There are no other recently issued accounting pronouncements the Company has not yet adopted that will materially impact the Company's consolidated financial statements.
v3.24.1.1.u2
Composition of certain financial statement captions
 3 Months Ended
Apr. 30, 2024
Composition of Certain Financial Statements [Abstract]  
Composition of certain financial statement captions Composition of certain financial statement captions
(a) Accrued expenses
Accrued expenses as of April 30, 2024 and January 31, 2024 are as follows:
 April 30, 2024January 31, 2024
Payroll-related expenses and taxes$14,520 $8,981 
Stock-based compensation liability2,410 5,890 
Payment processing fees liability6,225 6,008 
Acquisition-related liabilities1,695 1,888 
Income and other tax liabilities1,809 3,042 
Information technology4,091 5,927 
Other2,477 5,394 
Total$33,227 $37,130 
(b) Other current liabilities and other long-term liabilities
Other current liabilities as of April 30, 2024 and January 31, 2024 were $5,930 and $5,875, respectively. Other long-term liabilities as of April 30, 2024 and January 31, 2024 were $1,448 and $2,857, respectively.
Other current liabilities and other long-term liabilities represent deferred consideration liabilities payable to the former equity holders of ConnectOnCall.com, LLC (“ConnectOnCall”) which the Company acquired during the year ended January 31, 2024.
(c) Property and equipment
Property and equipment as of April 30, 2024 and January 31, 2024 are as follows:
 
Useful Life
 (years)April 30, 2024January 31, 2024
PhreesiaPads and Arrivals Kiosks3$18,878 $18,610 
Computer equipment369,838 62,888 
Computer software
3 to 5
13,198 11,687 
Hardware development3575 576 
Total property and equipment$102,489 $93,761 
Less: accumulated depreciation(80,377)(76,859)
Property and equipment — net$22,112 $16,902 
Depreciation expense related to property and equipment amounted to $3,524 and $4,504 for the three months ended April 30, 2024 and 2023, respectively.
Property and equipment - net and related depreciation expense includes assets acquired under finance leases. Assets acquired under finance leases included in computer equipment were $41,779 and $35,250 as of April 30, 2024 and January 31, 2024, respectively. Accumulated amortization of assets under finance leases was $28,883 and $27,399 as of April 30, 2024 and January 31, 2024, respectively. See Note 10 - Leases for additional information regarding finance leases.
(d) Capitalized internal use software
For the three months ended April 30, 2024 and 2023, the Company capitalized $4,388 and $5,146, respectively, of costs related to the Company’s solutions.
During the three months ended April 30, 2024 and 2023, amortization expense related to capitalized internal-use software was $2,279 and $2,143, respectively.
(e) Intangible assets and goodwill
The following presents the details of intangible assets as of April 30, 2024 and January 31, 2024:

Useful Life
 (years)April 30, 2024January 31, 2024
Acquired technology
5 to 7
$9,310 $9,310 
Customer relationship
7 to 15
17,940 17,940 
License156,200 6,200 
Trademarks153,100 3,100 
Total intangible assets, gross carrying value$36,550 $36,550 
Less: accumulated amortization(5,796)(4,925)
Net carrying value$30,754 $31,625 
The weighted average remaining useful life for acquired technology in years was 5.7 and 6.0 as of April 30, 2024 and January 31, 2024, respectively. The remaining useful life for customer relationships in years was 12.2 and 12.4 as of April 30, 2024 and January 31, 2024, respectively. The remaining useful life for the license to the Patient Activation Measure ("PAM"®) in years was 12.6 and 12.8 as of April 30, 2024 and January 31, 2024, respectively. The remaining useful life for the trademarks in years was 14.3 and 14.5 as of April 30, 2024 and January 31, 2024, respectively.
Amortization expense associated with intangible assets for the three months ended April 30, 2024 and 2023, was $870 and $343, respectively.
The estimated amortization expense for intangible assets for the next five years and thereafter is as follows as of April 30, 2024:
April 30, 2024
2025 (Remaining nine months)
$2,612 
Fiscal Years Ending January 31,
20263,450 
20273,157 
20283,157 
2029 - thereafter18,378 
Total$30,754 
There were no changes to the Company's goodwill balance during the three months ended April 30, 2024. The Company did not record any impairments of goodwill during the three months ended April 30, 2024 or 2023.
(f) Accounts receivable
Accounts receivable as of April 30, 2024 and January 31, 2024 are as follows:
 April 30, 2024January 31, 2024
Billed$61,113 $62,880 
Unbilled6,622 3,375 
Total accounts receivable, gross$67,735 $66,255 
Less: accounts receivable allowances(1,480)(1,392)
Total accounts receivable$66,255 $64,863 
Activity in the Company's allowance for doubtful accounts was as follows for the three months ended April 30, 2024:
 April 30, 2024
Balance, January 31, 2024
$1,392 
Bad debt expense147 
Write-offs and adjustments(59)
Balance, April 30, 2024
$1,480 
The Company’s allowance for doubtful accounts represents the current estimate of expected future losses based on prior bad debt experience as well as considerations for specific customers as applicable. The Company's accounts receivable are considered past due when they are outstanding past the due date listed on the invoice to the customer. The Company writes off accounts receivable and removes the associated allowance for doubtful accounts when the Company deems the receivables to be uncollectible.
(g) Prepaid and other current assets
Prepaid and other current assets as of April 30, 2024 and January 31, 2024 are as follows:
 
 April 30, 2024January 31, 2024
Prepaid software and business systems$5,792 $4,922 
Prepaid data center expenses3,802 3,872 
Prepaid insurance660 1,257 
Other prepaid expenses and other current assets4,034 4,410 
Total prepaid and other current assets$14,288 $14,461 
(h) Cloud computing implementation costs
The Company enters into cloud computing service contracts to support its sales and marketing, product development and administrative activities. The Company capitalizes certain implementation costs for cloud computing arrangements that meet the definition of a service contract. The Company includes these capitalized
implementation costs within prepaid expenses and other current assets and within other assets on its consolidated balance sheets. Once placed in service, the Company amortizes these costs over the remaining subscription term to the same caption in the consolidated statements of operations as the related cloud subscription. Capitalized implementation costs for cloud computing arrangements accounted for as service contracts were $1,532 as of April 30, 2024 and January 31, 2024, respectively. Accumulated amortization of capitalized implementation costs for these arrangements were $1,121 and $1,021 as of April 30, 2024 and January 31, 2024, respectively.
v3.24.1.1.u2
Revenue and contract costs
 3 Months Ended
Apr. 30, 2024
Revenue from Contract with Customer [Abstract]  
Revenue and contract costs Revenue and contract costs
The Company generates revenue primarily from providing integrated SaaS-based software and payment solutions for the healthcare industry. The Company derives revenue from subscription fees and related services generated from the Company’s healthcare services clients for access to the Company’s solutions, payment processing fees based on patient payment volume, and fees from life sciences and payer clients for delivering qualified direct communications to patients who voluntarily opt in to receive this type of engagement using the Company’s solutions.
The amount of subscription and related services revenue recorded pursuant to ASC 842 for the leasing of the Company’s PhreesiaPads and Arrivals Kiosks was $2,388 and $2,662 for the three months ended April 30, 2024 and 2023, respectively.
Contract balances
The following table represents a roll-forward of contract assets:
Balance, January 31, 2024$3,375 
Amount transferred to receivables from beginning balance of contract assets(3,375)
Contract asset additions, net of reclassification to receivables6,622 
Balance, April 30, 2024
$6,622 

The following table represents a roll-forward of deferred revenue:
Balance, January 31, 2024$24,210 
Revenue recognized that was included in deferred revenue at the beginning of the period(15,480)
Other current period activity in deferred revenue15,424 
Balance, April 30, 2024
$24,154 
Cost to obtain a contract
The Company capitalizes certain incremental costs to obtain customer contracts and amortizes these costs over a period of benefit that the Company has estimated to be three to five years. The Company determined the period of benefit by taking into consideration its customer contracts, its technology and other factors. Amortization expense is included in sales and marketing expenses in the accompanying consolidated statements of operations and totaled $192 and $340 for the three months ended April 30, 2024 and 2023, respectively. The Company periodically reviews these deferred contract acquisition costs to determine whether events or changes in circumstances have occurred that could impact the period of benefit. There were no impairment losses recorded during the periods presented.

The following table represents a roll forward of deferred contract acquisition costs:
Balance, January 31, 2024$1,754 
Amortization of deferred contract acquisition costs(192)
Balance, April 30, 2024
$1,562 
Deferred contract acquisition costs, current (to be amortized in next 12 months)$768 
Deferred contract acquisition costs, non-current794 
Total deferred contract acquisition costs$1,562 
v3.24.1.1.u2
Finance leases and other debt
 3 Months Ended
Apr. 30, 2024
Debt Disclosure [Abstract]  
Finance leases and other debt Finance leases and other debt
As of April 30, 2024 and January 31, 2024, the Company had the following outstanding finance lease liabilities and other debt:
April 30, 2024January 31, 2024
Finance leases$13,558 $8,309 
Financing arrangements2,835 3,124 
Accrued interest and payments42 23 
Total finance lease liabilities and other debt$16,435 $11,456 
Less: current portion of finance lease liabilities and other debt(7,745)(6,056)
Long-term finance lease liabilities and other debt$8,690 $5,400 
(a) Finance leases
See Note 10 - Leases for more information regarding finance leases.
(b) Financing agreements
On June 8, 2023, the Company entered into a software licensing financing agreement (the "financing agreement") in order to finance its software and service licenses. As of April 30, 2024, there was $2,835 in outstanding principal and interest due under the financing agreement. The financing agreement requires the Company to pay $123 per month for 36 months beginning August 2023. The effective interest rate on the financing agreement is 10.5% per annum.
(c) Amended and Restated Loan and Security Agreement with Silicon Valley Bank (“SVB”)
On February 28, 2019 (the "Effective Date"), the Company entered into the Amended and Restated Loan and Security Agreement (the "First SVB Facility") that provided for a $20,000 term loan.
On May 5, 2020 (the "Second SVB Effective Date"), the Company entered into the Second SVB Facility to modify the First SVB Facility. The Second SVB Facility provided for a revolving credit facility with an initial borrowing capacity of $50,000.
On March 28, 2022 (the "Third SVB Effective Date"), the Company entered into a First Loan Modification Agreement to the Second SVB Facility (as amended, the "Third SVB Facility") to increase the borrowing capacity from $50,000 to $100,000 and to reduce the interest rate on the facility. Borrowings under the Third SVB Facility were payable on May 5, 2025. Borrowings under the Third SVB Facility bore interest, which was payable monthly, at a floating rate equal to the greater of 3.25% or the Wall Street Journal Prime Rate minus 0.5%. In addition to principal and interest due under the revolving credit facility, the Company was required to pay an annual commitment fee of approximately $250 per year and a quarterly fee of 0.15% per annum of the average unused revolving line under the facility.
On December 4, 2023, the Company terminated the Third SVB Facility.
(d) Capital One Credit Agreement
On December 4, 2023, the Company entered into a Credit Agreement (the "Credit Agreement") for a new 5-year $50,000 senior secured asset-based revolving credit facility ("Capital One Credit Facility") maturing in December 2028, which includes a swingline sub-limit of at least $5,000 and a letter of credit sub-limit of at least $5,000. The Capital One Credit Facility was entered into with Capital One, N.A., acting as administrative agent and replaced our previous senior secured revolving credit facility with SVB. The Capital One Credit Facility gives the Company additional financial flexibility, through the facility’s five year term. The facility is available to the Company for working capital and general corporate purposes. The Capital One Credit Facility bears interest at a rate per annum based on the Secured Overnight Financing Rate (“SOFR”) or a Base Rate as specified in the Credit Agreement. As of April 30, 2024, the interest rate on the Capital One Credit Facility was 8.3%. In addition to principal and interest due under the Capital One Credit Facility, the Company is required to pay an annual fee equal to 0.25% of the unused balance of the facility. Additionally, the Company incurred creditor and third party fees of $778 upon entering into the Capital One Credit Facility. The Company recorded the fees to deferred financing costs, included within other assets on its consolidated balance sheets, and will amortize the costs over the term of the Capital One Credit Facility.
The obligations under the Capital One Credit Facility are secured by a first priority security interest in substantially all of the tangible and intangible assets at certain of the Company's U.S. subsidiaries, and by pledges of the equity of certain of the Company's U.S. subsidiaries, in each case subject to customary exclusions.
The Capital One Credit Facility includes financial covenants including, but not limited to requiring the Company to maintain minimum Consolidated EBITDA, minimum Liquidity, a minimum Consolidated Fixed Charge Coverage Ratio a restriction on the amount of dividends and limiting the amount of cash and cash equivalents the Company holds outside Capital One, each as defined in the Credit Agreement. The Company was in compliance with all covenants related to the Credit Agreement as of April 30, 2024.
Maturities of finance leases and other debt, in each of the next five years and thereafter are as follows:
 TotalFinance LeasesOther Debt
2025 (Remaining nine months)
$6,278 $5,450 $828 
Fiscal year ending January 31:
20266,324 4,994 1,330 
20273,456 2,737 719 
2028377 377 — 
2029— — — 
Total maturities of finance leases and other debt$16,435 $13,558 $2,877 
The following table presents the components of interest income, net:
Three months ended
April 30,
 20242023
Interest expense (1)
$(553)$(293)
Interest income792 1,011 
Interest income, net$239 $718 
(1) Includes amortization of deferred financing costs and original issue discount.
v3.24.1.1.u2
Stockholders' Equity
 3 Months Ended
Apr. 30, 2024
Equity [Abstract]  
Stockholders' Equity Stockholders' Equity
(a) Common stock
The Company closed an IPO on July 22, 2019 and filed an Amended and Restated Certificate of Incorporation authorizing the issuance of up to 500,000,000 shares of common stock, par value $0.01 per share.
In connection with the acquisition of Comsort, Inc. d/b/a MediFind ("MediFind") on June 30, 2023, the Company issued 150,786 shares of common stock, par value $0.01 per share, to the former owners of MediFind as partial consideration to acquire MediFind. On July 3, 2023, the Company filed a prospectus supplement to register the shares with the SEC.
In connection with the acquisition of Access eForms, LLC ("Access") on August 11, 2023, the Company issued 1,096,436 shares of common stock, par value $0.01 per share, to the former members of Access as partial consideration to acquire Access. On August 14, 2023, the Company filed a prospectus supplement to register the shares with the SEC.
(b) Treasury stock
The Company's equity-based compensation plan allows for the grant of non-vested stock options, restricted stock units ("RSUs") and total shareholder return ("TSR") performance-based stock units ("PSUs") to its employees pursuant to the terms of its stock option and incentive plans (See Note 8). Until September 2023, under the provision of the plans, for RSU and PSU awards, unless otherwise elected, employee participants fulfilled their related income tax withholding obligation by having shares withheld at the time of vesting. The shares withheld were then transferred to the Company's treasury stock at cost.
Beginning in September 2023, employee participants fulfilled their related tax withholding obligation by selling vested shares at the time of vesting in non-discretionary transactions pursuant to the Company’s mandatory sell-to-cover policy (sell-to-cover). The proceeds from the employee participants’ sales of vested shares is remitted to the Company to cover the tax withholding payments to tax authorities. No shares are transferred to the Company’s treasury stock in connection with tax withholdings funded by an employee participant’s sale of vested shares to cover taxes.
(c) Accumulated other comprehensive income
Activity in accumulated other comprehensive income was as follows for the three months ended April 30, 2024:
 Foreign Currency Translation AdjustmentAccumulated Other Comprehensive Income
Balance as of January 31, 2024$— $— 
Other comprehensive income 1 1 
Balance as of April 30, 2024
$1 $1 
There was no balance or activity in accumulated other comprehensive income prior to January 31, 2024. The amounts set forth in the table above are presented net of tax. There were no amounts reclassified from accumulated other comprehensive income into net loss during the three months ended April 30, 2024.
v3.24.1.1.u2
Equity-based compensation
 3 Months Ended
Apr. 30, 2024
Share-Based Payment Arrangement [Abstract]  
Equity-based compensation Equity-based compensation
(a) Equity award plans
In January 2018, the Board of Directors adopted the Company’s 2018 Stock Option Plan (as amended, the "2018 Stock Option Plan") which provided for the issuance of options to purchase up to 3,048,490 shares of the Company’s common stock to officers, directors, employees, and consultants. The option exercise price per share is determined by the Board of Directors based on the estimated fair value of the Company’s common stock.
In June 2019, the Board of Directors adopted the Company’s 2019 Stock Option and Incentive Plan (the "2019 Plan"), which replaced the 2018 Stock Option Plan upon the completion of the IPO. The 2019 Plan allows the Compensation Committee of the Board of Directors (the "Compensation Committee") to make equity-based incentive awards including stock options, RSUs and PSUs to the Company’s officers, employees, directors, and consultants. The initial reserve for the issuance of awards under this plan was 2,139,683 shares of common stock. The initial number of shares reserved and available for issuance automatically increased on February 1, 2020 and automatically increases each February 1 thereafter by 5% of the number of shares of common stock outstanding on the immediately preceding January 31 (or such lesser number of shares determined by the Compensation Committee). As the 2018 Stock Option Plan was replaced by the 2019 Plan, all grants of stock options, RSUs and PSUs during the three months ended April 30, 2024 were made pursuant to the 2019 plan, respectively.
In June 2019, the Board of Directors also adopted the Company’s 2019 Employee Stock Purchase Plan (the "ESPP"), which became effective immediately prior to the effectiveness of the registration statement for the Company’s initial public offering. The total shares of common stock initially reserved under the ESPP was limited to 855,873 shares.
The Company's incentive bonuses allow eligible employees to elect to receive all or a portion of their incentive compensation in the form of immediately vested restricted stock units instead of cash.
In July 2023, the Board of Directors also adopted the Inducement Plan. The Inducement Plan allows the Compensation Committee of the Board of Directors (the "Compensation Committee") or its delegates to make equity-based incentive awards including stock options, RSUs and PSUs to employees of acquired companies to induce them to join the Company. The total shares of common stock initially reserved under the Inducement Plan was 500,000 shares.
As of April 30, 2024, there are 6,755,015 shares available for future grant pursuant to the 2019 Plan after factoring in the automatic increase which occurs on February 1 of each fiscal year, as well as an additional 420,333 shares available for future grant pursuant to the ESPP. The ESPP has two six-month offering periods each calendar year beginning in January and July. The ESPP allows eligible employees to purchase shares of the Company’s common stock at a 15% discount through payroll deductions. As of April 30, 2024, there were 22,346 outstanding restricted stock units and 477,654 shares available for future grant under the Inducement Plan.
(b) Summary of stock-based compensation
The following table sets forth stock-based compensation by type of award:
Three months ended
April 30,
 20242023
RSUs$11,323 $12,899 
PSUs2,804 1,644 
Liability awards2,697 2,525 
ESPP364 370 
Stock options— 37 
Total stock based compensation$17,188 $17,475 

The following table sets forth the presentation of stock-based compensation in the Company's financial statements:

Three months ended
April 30,
 20242023
Stock-based compensation expense recorded to additional paid-in capital$14,491 $14,950 
Stock-based compensation expense recorded to accrued expenses2,697 2,525 
Total stock-based compensation$17,188 $17,475 
Less: stock-based compensation expense capitalized as internal-use software(348)(337)
Stock-based compensation expense per consolidated statements of operations$16,840 $17,138 

The Company has not recognized and does not expect to recognize in the foreseeable future, any tax benefit related to employee stock-based compensation expense. During the three months ended April 30, 2024, the Company reduced stock compensation expense by $1,021 for improbable-to-probable modifications of stock compensation awards.
(c) Restricted stock units
The Company has issued restricted stock units to employees and independent directors that vest based on a time-based condition. RSUs granted to employees vest over four years based on a variety of vesting schedules, including quarterly, annually, and 10/20/30/40 (10% after one year, 20% after two years, 30% after three years and 40% after four years). RSUs granted during fiscal 2024 generally vest annually and RSUs granted during fiscal 2025 generally vest following a 10/20/30/40 vesting schedule.
Additionally, at the beginning of each fiscal year, the Company provides certain employees the option to settle their incentive bonus in immediately vested RSUs. During the three months ended April 30, 2024, the Company issued 283,354 immediately vested RSUs to settle full-year fiscal 2024 share-settled bonus awards. The RSUs granted to settle bonus awards are included in RSUs granted and vested in the table below. See section (g) Liability awards below for additional information regarding share-settled bonus awards.
Restricted stock units
Unvested, January 31, 20243,800,210 
Granted in three months ended April 30, 2024(1)
433,355 
Vested(920,820)
Forfeited and expired (54,329)
Unvested, April 30, 2024
3,258,416 
(1) Includes 22,346 awards granted pursuant to the 2023 Inducement Award Plan.
As of April 30, 2024, there is $89,490 remaining of total unrecognized compensation cost related to these awards. The total unrecognized costs are expected to be recognized over a weighted-average term of 2.44 years.
(d) Stock options
Options granted under the equity award plans have a maximum term of ten years and vest over a period determined by the Board of Directors (generally four years from the date of grant or the commencement of the grantee’s employment with the Company). Options generally vest 25% at the one-year anniversary of the grant date, after which point they generally vest pro rata on a monthly basis.
Stock option activity for the three months ended April 30, 2024 is as follows:
Number of
options		Weighted-
average
exercise price		Weighted-
average
remaining
contractual life
(in years)		Aggregate 
Intrinsic
value
Outstanding — January 31, 20241,123,438 $6.89 
Granted in three months ended April 30, 2024
— $— 
Exercised(80,861)$4.34 
Forfeited and expired(3,079)$23.42 
Outstanding and expected to vest — April 30, 2024
1,039,498 $7.04 4.40$14,242 
Exercisable — April 30, 2024
1,039,498 $7.04 4.40$14,242 
The aggregate intrinsic value represents the total pre-tax intrinsic value (the difference between the Company’s estimated stock price at the time of exercise and the exercise price, multiplied by the number of related in-the-money options) that would have been received by the option holders had they exercised their options at the end of the period. This amount changes based on the market value of the Company’s common stock. The total intrinsic value of options exercised for the three months ended April 30, 2024 and 2023 (based on the difference between the Company’s estimated stock price on the exercise date and the respective exercise price, multiplied by the number of options exercised), was $1,545 and $2,118, respectively.
As of April 30, 2024 and January 31, 2024, all compensation cost related to stock options issued to employees has been recorded and there is no unrecognized compensation cost remaining related to stock options issued to employees.
(e) TSR performance-based restricted stock units (“PSUs”)
The Company grants PSUs to certain members of its management team. PSUs vest over approximately three years from the grant date upon satisfaction of both time-based requirements and market targets based on Phreesia's TSR relative to the TSR of each member of the Russell 3000 Index (the "Peer Group"). Depending on the percentage level at which the market-based condition is satisfied, the number of shares vesting could be between 0% and 220% of the number of PSUs originally granted. To earn the target number of PSUs (which represents 100% of the number of PSUs granted), the Company must perform at the 60th percentile, with the maximum number of PSUs earned if the Company performed at least at the 90th percentile. If Phreesia's TSR for the performance period is negative, the maximum number of PSUs that can be earned will be capped at 100%.
The Company estimated the fair value of the PSUs using a Monte Carlo Simulation model which projected TSR for Phreesia and each member of the Peer Group over the performance period. The Company recognizes the grant date fair value of PSUs as compensation expense over the vesting period.
Market-based PSU activity for the three months ended April 30, 2024 are as follows:
Performance stock units
Outstanding, January 31, 20241,040,219 
Granted in three months ended April 30, 2024
— 
Vested— 
Forfeited and expired (14,248)
Outstanding, April 30, 2024
1,025,971 
As of April 30, 2024, unrecognized compensation cost for the PSUs was $27,016, to be recognized over a weighted average remaining vesting period of 2.3 years, subject to the participants' continued employment with the Company.
(f) Employee stock purchase plan
The ESPP is a compensatory plan because it provides participants with terms that are more favorable than those offered to other holders of the Company's common stock. Employees purchase shares at the lesser of (1) 85% of the closing stock price on the first day of the offering period or (2) 85% of the closing stock price on the last day of the offering period. The ESPP is structured as a qualified employee stock purchase plan under Section 423 of the U.S. Internal Revenue Code of 1986.
As of April 30, 2024, unrecognized compensation cost related to the ESPP was $244, to be recognized over the next two months.
(g) Liability awards
At the beginning of each year, the Company provides eligible employees the option to elect to receive all or a portion of their incentive compensation in the form of immediately vested restricted stock units instead of cash. Restricted stock units issued to settle liability awards are covered by the 2019 Plan. Share-settled bonus awards will be settled at a value equal to 115% of the bonuses converted. These share-settled bonus awards vest based on the achievement of the Company’s predefined performance targets. As share-settled bonus awards will be settled in a variable number of shares, the Company classifies share-settled bonus awards as liabilities within accrued expenses in the accompanying consolidated balance sheets until they are settled in shares and included in stockholders' equity. The Company’s share-settled bonus awards are settled semiannually. During the three months ended April 30, 2024, the Company settled $6,177 of share-settled bonus awards by issuing 283,354 immediately vested RSUs. See (c) Restricted Stock Units above for additional discussion regarding RSUs.
v3.24.1.1.u2
Fair value measurements
 3 Months Ended
Apr. 30, 2024
Fair Value Disclosures [Abstract]  
Fair value measurements Fair value measurements
The following table presents information about the Company's assets and liabilities that are measured at fair value as of April 30, 2024 and indicates the classification of each item within the fair value hierarchy:
 Quoted Prices in Active Markets for Identical Assets
(Level 1)		Significant Other Observable Inputs
(Level 2)		Significant Unobservable Inputs
(Level 3)
Balance as of April 30, 2024
Money market mutual funds$59,518 $— $— $59,518 
Total assets$59,518 $— $— $59,518 
The following table presents information about the Company's assets and liabilities that are measured at fair value as of January 31, 2024 and indicates the classification of each item within the fair value hierarchy:

 Quoted Prices in Active Markets for Identical Assets
(Level 1)		Significant Other Observable Inputs
(Level 2)		Significant Unobservable Inputs
(Level 3)
Balance as of January 31, 2024
Money market mutual funds$58,942 $— $— $58,942 
Total assets$58,942 $— $— $58,942 
The carrying value of the Company’s short-term financial instruments, including accounts receivable and accounts payable approximate fair value due to the short-term nature of these instruments. As of April 30, 2024, the carrying value of the Company's debt and deferred consideration liabilities approximate fair value because the interest rates approximate market rates and the related maturities are relatively short-term.
The Company did not have any transfers of assets and liabilities between levels of the fair value measurement hierarchy during the three months ended April 30, 2024 and 2023.
v3.24.1.1.u2
Leases
 3 Months Ended
Apr. 30, 2024
Leases [Abstract]  
Leases Leases
(a) Phreesia as Lessee
The Company leases office premises and third-party data center space in the U.S. under operating leases which expire on various dates through March 2027. Certain of these arrangements have escalating rent payment provisions or optional renewal clauses. The Company has also entered into various finance lease arrangements for computer equipment. These agreements are typically three years and are secured by the underlying equipment.
The Company has also entered into various finance lease arrangements for computer equipment. These agreements are typically for two to three years and are secured by the underlying equipment.
For office leases and leased equipment, the Company has elected the practical expedient to not separate lease and non-lease components, and as such, the variable lease cost primarily represents variable payments such as common area maintenance, utilities and equipment maintenance.
As of April 30, 2024, for operating leases, the weighted-average remaining lease term is 2.0 years and the weighted-average discount rate is 7.2%. As of April 30, 2024, for finance leases, the weighted-average remaining lease term is 2.2 years, and the weighted-average discount rate is 7.4%.
The components of lease expense for the three months ended April 30, 2024 were as follows:
April 30, 2024
Operating leases:
Operating lease cost$182 
Variable lease cost— 
Total operating lease cost$182 
Finance leases:
Amortization of right-of-use assets$1,484 
Interest on lease liabilities168 
Total finance lease cost$1,652 
Amortization of right-of-use assets for finance leases is included within depreciation expense on the Company's consolidated statements of operations.
The following represents a schedule of maturing lease commitments for operating and finance leases as of April 30, 2024:
April 30, 2024
OperatingFinance
Maturity of lease liabilities
2025 (remaining nine months)
$478 $5,952 
Fiscal year ending January 31,
2026463 5,454 
2027203 2,989 
20287 411 
Thereafter— — 
Total future minimum lease payments$1,151 $14,806 
Less: interest(81)(1,248)
Present value of lease liabilities$1,070 $13,558 
Other supplemental cash flow information for the three months ended April 30, 2024 was as follows:
April 30, 2024
Supplemental cash flow information
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash used for operating leases$230 
Operating cash used for finance leases168 
Financing cash used for finance leases1,280 
Right-of-use assets obtained in exchange for lease liabilities:
Operating$764 
Finance6,529 
Total$7,293 
(b) Phreesia as Lessor
In connection with the patient intake and registration process, Phreesia offers its customers the ability to lease PhreesiaPads and Arrivals Kiosks along with their monthly subscription. These rentals fall under the guidance of ASC 842. The Company elected the practical expedient to not separate lease and non-lease components. More specifically, all contractual hardware maintenance is included with the hardware lease components. The leases contain no variable lease payments, no options to extend the lease that are reasonably certain to be exercised, and do not give the lessee an option to purchase the hardware at the end of the lease term. Additionally, the lease term does not represent a major part of the remaining economic life of the assets, and the present value of the lease payments does not equal or exceed substantially all of the fair value of the assets. As a result, all leased hardware in the SaaS arrangements are classified as operating leases.
During the three months ended April 30, 2024, the Company recognized $2,388 in subscription and related services revenue related to the leasing of PhreesiaPads and Arrivals Kiosks.
Future lease payments receivable under operating leases were immaterial as of April 30, 2024, except for those with terms of one year or less.
Leases Leases
(a) Phreesia as Lessee
The Company leases office premises and third-party data center space in the U.S. under operating leases which expire on various dates through March 2027. Certain of these arrangements have escalating rent payment provisions or optional renewal clauses. The Company has also entered into various finance lease arrangements for computer equipment. These agreements are typically three years and are secured by the underlying equipment.
The Company has also entered into various finance lease arrangements for computer equipment. These agreements are typically for two to three years and are secured by the underlying equipment.
For office leases and leased equipment, the Company has elected the practical expedient to not separate lease and non-lease components, and as such, the variable lease cost primarily represents variable payments such as common area maintenance, utilities and equipment maintenance.
As of April 30, 2024, for operating leases, the weighted-average remaining lease term is 2.0 years and the weighted-average discount rate is 7.2%. As of April 30, 2024, for finance leases, the weighted-average remaining lease term is 2.2 years, and the weighted-average discount rate is 7.4%.
The components of lease expense for the three months ended April 30, 2024 were as follows:
April 30, 2024
Operating leases:
Operating lease cost$182 
Variable lease cost— 
Total operating lease cost$182 
Finance leases:
Amortization of right-of-use assets$1,484 
Interest on lease liabilities168 
Total finance lease cost$1,652 
Amortization of right-of-use assets for finance leases is included within depreciation expense on the Company's consolidated statements of operations.
The following represents a schedule of maturing lease commitments for operating and finance leases as of April 30, 2024:
April 30, 2024
OperatingFinance
Maturity of lease liabilities
2025 (remaining nine months)
$478 $5,952 
Fiscal year ending January 31,
2026463 5,454 
2027203 2,989 
20287 411 
Thereafter— — 
Total future minimum lease payments$1,151 $14,806 
Less: interest(81)(1,248)
Present value of lease liabilities$1,070 $13,558 
Other supplemental cash flow information for the three months ended April 30, 2024 was as follows:
April 30, 2024
Supplemental cash flow information
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash used for operating leases$230 
Operating cash used for finance leases168 
Financing cash used for finance leases1,280 
Right-of-use assets obtained in exchange for lease liabilities:
Operating$764 
Finance6,529 
Total$7,293 
(b) Phreesia as Lessor
In connection with the patient intake and registration process, Phreesia offers its customers the ability to lease PhreesiaPads and Arrivals Kiosks along with their monthly subscription. These rentals fall under the guidance of ASC 842. The Company elected the practical expedient to not separate lease and non-lease components. More specifically, all contractual hardware maintenance is included with the hardware lease components. The leases contain no variable lease payments, no options to extend the lease that are reasonably certain to be exercised, and do not give the lessee an option to purchase the hardware at the end of the lease term. Additionally, the lease term does not represent a major part of the remaining economic life of the assets, and the present value of the lease payments does not equal or exceed substantially all of the fair value of the assets. As a result, all leased hardware in the SaaS arrangements are classified as operating leases.
During the three months ended April 30, 2024, the Company recognized $2,388 in subscription and related services revenue related to the leasing of PhreesiaPads and Arrivals Kiosks.
Future lease payments receivable under operating leases were immaterial as of April 30, 2024, except for those with terms of one year or less.
Leases Leases
(a) Phreesia as Lessee
The Company leases office premises and third-party data center space in the U.S. under operating leases which expire on various dates through March 2027. Certain of these arrangements have escalating rent payment provisions or optional renewal clauses. The Company has also entered into various finance lease arrangements for computer equipment. These agreements are typically three years and are secured by the underlying equipment.
The Company has also entered into various finance lease arrangements for computer equipment. These agreements are typically for two to three years and are secured by the underlying equipment.
For office leases and leased equipment, the Company has elected the practical expedient to not separate lease and non-lease components, and as such, the variable lease cost primarily represents variable payments such as common area maintenance, utilities and equipment maintenance.
As of April 30, 2024, for operating leases, the weighted-average remaining lease term is 2.0 years and the weighted-average discount rate is 7.2%. As of April 30, 2024, for finance leases, the weighted-average remaining lease term is 2.2 years, and the weighted-average discount rate is 7.4%.
The components of lease expense for the three months ended April 30, 2024 were as follows:
April 30, 2024
Operating leases:
Operating lease cost$182 
Variable lease cost— 
Total operating lease cost$182 
Finance leases:
Amortization of right-of-use assets$1,484 
Interest on lease liabilities168 
Total finance lease cost$1,652 
Amortization of right-of-use assets for finance leases is included within depreciation expense on the Company's consolidated statements of operations.
The following represents a schedule of maturing lease commitments for operating and finance leases as of April 30, 2024:
April 30, 2024
OperatingFinance
Maturity of lease liabilities
2025 (remaining nine months)
$478 $5,952 
Fiscal year ending January 31,
2026463 5,454 
2027203 2,989 
20287 411 
Thereafter— — 
Total future minimum lease payments$1,151 $14,806 
Less: interest(81)(1,248)
Present value of lease liabilities$1,070 $13,558 
Other supplemental cash flow information for the three months ended April 30, 2024 was as follows:
April 30, 2024
Supplemental cash flow information
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash used for operating leases$230 
Operating cash used for finance leases168 
Financing cash used for finance leases1,280 
Right-of-use assets obtained in exchange for lease liabilities:
Operating$764 
Finance6,529 
Total$7,293 
(b) Phreesia as Lessor
In connection with the patient intake and registration process, Phreesia offers its customers the ability to lease PhreesiaPads and Arrivals Kiosks along with their monthly subscription. These rentals fall under the guidance of ASC 842. The Company elected the practical expedient to not separate lease and non-lease components. More specifically, all contractual hardware maintenance is included with the hardware lease components. The leases contain no variable lease payments, no options to extend the lease that are reasonably certain to be exercised, and do not give the lessee an option to purchase the hardware at the end of the lease term. Additionally, the lease term does not represent a major part of the remaining economic life of the assets, and the present value of the lease payments does not equal or exceed substantially all of the fair value of the assets. As a result, all leased hardware in the SaaS arrangements are classified as operating leases.
During the three months ended April 30, 2024, the Company recognized $2,388 in subscription and related services revenue related to the leasing of PhreesiaPads and Arrivals Kiosks.
Future lease payments receivable under operating leases were immaterial as of April 30, 2024, except for those with terms of one year or less.
v3.24.1.1.u2
Commitments and contingencies
 3 Months Ended
Apr. 30, 2024
Commitments and Contingencies Disclosure [Abstract]  
Commitments and contingencies Commitments and contingencies
(a) Indemnifications
The Company’s agreements with certain customers include certain provisions for indemnifying customers against liabilities if its services infringe a third party’s intellectual property rights. It is not possible to determine the maximum potential amount under these indemnification obligations due to the limited history of prior indemnification claims and the unique facts and circumstances that may be involved in each particular agreement. To date, the Company has not incurred any material costs as a result of such provisions and have not accrued any liabilities related to such obligations in its consolidated financial statements.
In addition, the Company has indemnification agreements with its directors and its executive officers that require it, among other things, to indemnify its directors and executive officers for costs associated with any fees, expenses, judgments, fines and settlement amounts incurred by any of those persons in any action or proceeding to which any of those persons is, or is threatened to be, made a party by reason of the person’s service as a director or officer, including any action by us, arising out of that person’s services as a director or officer or that person’s services provided to any other company or enterprise at the Company’s request. The Company maintains director and officer insurance coverage that may enable it to recover a portion of any future indemnification amounts paid. To date, there have been no claims under any of its directors and executive officers indemnification provisions.
(b) Legal proceedings
In the ordinary course of business, the Company may be subject from time to time to various proceedings, lawsuits, disputes or claims. Although the Company cannot predict with assurance the outcome of any litigation, the Company does not believe there are currently any such actions that, if resolved unfavorably, would have a material impact on its financial condition, results of operations or cash flows.
(c) Other contractual commitments
Other contractual commitments consist primarily of non-cancelable purchase commitments to support our technology infrastructure as well commitments related to our acquisitions.
During fiscal 2024, the Company signed a finance lease which commenced during the three months ended April 30, 2024. Total undiscounted payments through the fiscal year ended January 31, 2028 related to the lease of $7,413 were included in other contractual commitments as of January 31, 2024 and were added at present value to finance lease liabilities during the three months ended April 30, 2024.
During the three months ended April 30, 2024, there were no other significant changes in the Company's material cash requirements as compared to the material cash requirements from known contractual and other obligations described in our Annual Report on Form 10-K for the fiscal year ended January 31, 2024, filed with the SEC on March 15, 2024.
v3.24.1.1.u2
Income taxes
 3 Months Ended
Apr. 30, 2024
Income Tax Disclosure [Abstract]  
Income taxes Income taxes
For the three months ended April 30, 2024 and 2023, the Company recorded a tax provision of $510 and $306, respectively, for the corresponding periods in the prior year. The Company's provision for income taxes was 2.7% and 0.8% of loss before income taxes for the three months ended April 30, 2024 and 2023, respectively. The Company's effective tax rate differs from the U.S. statutory tax rate of 21% primarily because the Company records
a valuation allowance against its U.S. deferred tax assets, and due to foreign income tax expense related to its Canadian branch and its subsidiary in India.
Deferred tax assets and deferred tax liabilities are recognized based on temporary differences between the financial reporting and tax basis of assets and liabilities using statutory rates. Management of the Company has evaluated the positive and negative evidence pertaining to the realizability of its deferred tax assets, including the Company’s history of losses, and concluded that it is more likely than not that the Company will not recognize the benefits for its U.S. deferred tax assets. On the basis of this evaluation, the Company has recorded a valuation allowance against its deferred tax assets that are not more likely than not to be realized at both April 30, 2024 and January 31, 2024.
v3.24.1.1.u2
Net loss per share attributable to common stockholders
 3 Months Ended
Apr. 30, 2024
Earnings Per Share [Abstract]  
Net loss per share attributable to common stockholders Net loss per share attributable to common stockholders
(a) Net loss per share attributable to common stockholders
Basic and diluted net loss per share attributable to common stockholders was calculated as follows:
 Three months ended
April 30,
 20242023
Numerator:
Net loss$(19,722)$(37,531)
Denominator:
Weighted-average shares of common stock outstanding, basic and diluted56,666,311 53,347,709 
Net loss per share attributable to common stockholders$(0.35)$(0.70)


(b) Potential dilutive securities
The Company’s potential dilutive securities, which include stock options, restricted stock units, performance stock awards and grants under the Company's ESPP, have been excluded from the computation of diluted net loss per share as the effect would be to reduce the net loss per share. Therefore, the weighted-average number of common shares outstanding used to calculate both basic and diluted net loss per share attributable to common stockholders is the same. The following potential common shares, presented based on amounts outstanding at each period end, were excluded from the calculation of diluted net loss per share attributable to common stockholders for the periods indicated because including them would have had an anti-dilutive effect:
As of April 30,
20242023
Stock options to purchase common stock, restricted stock and performance stock awards6,390,517 7,428,704 
Employee stock purchase plan89,553 76,634 
     Total6,480,070 7,505,338 
v3.24.1.1.u2
Related party transactions
 3 Months Ended
Apr. 30, 2024
Related Party Transactions [Abstract]  
Related party transactions Related party transactions
For the three months ended April 30, 2024 and 2023, the Company recognized revenue totaling $328 and $288, respectively, for advertisements placed by a pharmaceutical company. One of the Company's independent members of its board of directors serves on the board of directors for this pharmaceutical company. As of April 30, 2024 and January 31, 2024, accounts receivable from the pharmaceutical company totaled approximately $208 and $416, respectively.
For the three months ended April 30, 2023, the Company recognized general and administrative expenses totaling $118 for software agreements with a software company. One of the Company's independent members of its board of directors served as the chief executive officer and on the board of directors for this software company until May 2023. This Company is no longer considered a related party subsequent to May 2023. The expense amounts presented above include amounts incurred while the entity was a related party.
One of the Company's independent members of its board of directors has served as the chief financial officer of a software company since April 2022. The Company recognized de minimis expenses during both the three months ended April 30, 2024 and 2023 under software agreements with this software company.
v3.24.1.1.u2
Other events
 3 Months Ended
Apr. 30, 2024
Other Events [Abstract]  
Other events Other events
During fiscal 2024, the Company established a subsidiary in India, Phreesia India Private Limited (“Phreesia India”). During the three months ended April 30, 2024, Phreesia India commenced operations to support the Company’s business through various functions, including, but not limited to, customer operations, research and development, product management and support, sales and marketing, and finance and accounting, replacing services that were previously provided by a third-party service provider.
v3.24.1.1.u2
Pay vs Performance Disclosure - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Pay vs Performance Disclosure    
Net loss $ (19,722) $ (37,531)
v3.24.1.1.u2
Insider Trading Arrangements
 3 Months Ended
Apr. 30, 2024
shares
Trading Arrangements, by Individual  
Non-Rule 10b5-1 Arrangement Adopted false
Rule 10b5-1 Arrangement Terminated false
Non-Rule 10b5-1 Arrangement Terminated false
Amy Beth VanDuyn [Member]  
Trading Arrangements, by Individual  
Material Terms of Trading Arrangement
On April 18, 2024, Amy Beth VanDuyn, the Company’s Senior Vice President of Human Resources, adopted a trading arrangement for the sale of securities of the Company’s common stock (a “Rule 10b5-1 Trading Plan”) that is intended to satisfy the affirmative defense conditions of Securities Exchange Act Rule 10b5-1(c). Ms. VanDuyn’s Rule 10b5-1 Trading Plan provides for the potential sale of up to 25,447 shares of common stock, and expires on December 31, 2024, or upon the earlier completion of all authorized transactions under the plan.
Name Amy Beth VanDuyn
Title Senior Vice President of Human Resources
Rule 10b5-1 Arrangement Adopted true
Adoption Date April 18, 2024
Arrangement Duration 257 days
Aggregate Available 25,447
Chaim Indig [Member]  
Trading Arrangements, by Individual  
Material Terms of Trading Arrangement
On April 19, 2024, Chaim Indig, Chief Executive officer of the Company, adopted a Rule 10b5-1 Trading Plan that is intended to satisfy the affirmative defense conditions of Securities Exchange Act Rule 10b5-1(c). Mr. Indig’s Rule 10b5-1 Trading Plan provides for the potential exercise of vested stock options and the associated sale of up to 100,000 shares of the Company’s common stock. The plan expires on April 17, 2026, or upon the earlier completion of all authorized transactions under Mr. Indig’s Rule 10b5-1 Plan.
Name Chaim Indig
Title Chief Executive officer
Rule 10b5-1 Arrangement Adopted true
Adoption Date April 19, 2024
Arrangement Duration 728 days
Aggregate Available 100,000
Balaji Gandhi [Member]  
Trading Arrangements, by Individual  
Material Terms of Trading Arrangement
On April 19, 2024, Balaji Gandhi, Chief Financial Officer of the Company, adopted a Rule 10b5-1 Trading Plan that is intended to satisfy the affirmative defense conditions of Securities Exchange Act Rule 10b5-1(c). Mr. Gandhi’s Rule 10b5-1 Trading Plan provides for the sale of up to 43,362 shares of common stock, plus an additional number of shares that Mr. Gandhi could receive upon the vesting of certain equity awards that may be granted pursuant to his first half fiscal 2025 bonus, net of any shares sold in non-discretionary transactions pursuant to the Company’s mandatory sell-to-cover policy to cover Mr. Gandhi’s tax withholding obligations in connection with the vesting and settlement of restricted stock unit awards. The number of shares to be granted pursuant to Mr. Gandhi’s first half fiscal year 2025 bonus, and the number of shares to be sold by him to cover taxes, and thus the exact number of shares to be sold pursuant to Mr. Gandhi’s Rule 105b-1 Trading Plan, can only be determined upon the occurrence of future events. Mr. Gandhi’s Rule 10b5-1 Trading Plan expires on March 14, 2025, or upon the earlier completion of all authorized transactions under the plan.
Name Balaji Gandhi
Title Chief Financial Officer
Rule 10b5-1 Arrangement Adopted true
Adoption Date April 19, 2024
Arrangement Duration 329 days
Aggregate Available 43,362
v3.24.1.1.u2
Summary of significant accounting policies (Policies)
 3 Months Ended
Apr. 30, 2024
Accounting Policies [Abstract]  
Consolidated financial statements Consolidated financial statementsThe accompanying consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States ("GAAP") and regulations of the Securities and Exchange Commission ("SEC") regarding quarterly financial reporting and include the accounts of Phreesia, Inc., its branch operation in Canada and its consolidated subsidiaries (or collectively, the "Company").
Fiscal year Fiscal yearThe Company’s fiscal year ends on January 31. References to fiscal 2025 and 2024 refer to the fiscal years ending on January 31, 2025 and January 31, 2024, respectively.
Use of estimates Use of estimates
The preparation of the consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, the disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenues and expenses during the reporting period. The Company bases its estimates and assumptions on historical experience, known trends and events and various other factors that management believes to be reasonable under the circumstances, the results of which form the basis for making judgments. Although management believes its estimates and assumptions are reasonable under the circumstances at the time they are made, they are based upon information available at the time they are made. Management evaluates the estimates and assumptions on an ongoing basis and, if necessary, makes adjustments. Actual results could differ from those estimates made under different assumptions or circumstances. The most significant assumptions and estimates relate to the allowance for doubtful accounts, capitalized internal-use software, the determination of the useful lives of property and equipment, the fair value of securities underlying stock-based compensation, the fair value of identifiable assets and liabilities and contingent consideration in business acquisitions, and the realization of deferred tax assets.
Concentrations of credit risk Concentrations of credit risk
Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash and cash equivalents, accounts receivable and settlement assets. The Company’s cash and cash equivalents are held by established financial institutions. The Company does not require collateral from its customers and generally requires payment within 30 to 60 days of billing. Settlement assets are amounts due from well-established payment processing companies and normally take one or two business days to settle which mitigates the associated risk of concentration. The Company utilizes one third-party payment processor.
The Company’s customers are primarily physician’s offices and other healthcare services organizations located in the United States as well as pharmaceutical companies.
Risks and uncertainties Risks and uncertaintiesThe Company is subject to a variety of risk factors, including the economy, data privacy and security laws and government regulations. Additionally, the Company is subject to other risks associated with the markets in which it operates including reliance on third-party vendors, partners, and service providers. The Company supplements its workforce with contractors and consultants, including a substantial number of contractors and consultants in international locations. Certain of the Company's service providers, including certain third-party software developers, are located in international locations subject to warfare and/or political and economic instability, such as Ukraine and India. As with any business, operation of the Company involves risk, including the risk of service interruption impacting the operations of the Company's business and the Company's customer’s facilities below expected levels of operation, shut downs due to the breakdown or failure of information technology and communications systems, changes in laws or regulations, political and economic instability, or catastrophic events such as fires, earthquakes, floods, explosions, global health concerns such as pandemics or other similar occurrences affecting the delivery of our productions and services. The occurrence of any of these events could significantly reduce or eliminate revenues generated, or significantly increase the expenses of the Company's operations, adversely impacting the Company’s operating results and the Company's ability to meet the Company's obligations and commitments.
Foreign currency Foreign currency
The functional currency of the Company’s subsidiaries and branch in the U.S. and Canada is the US Dollar. The functional currency of the Company’s subsidiary in India is the Indian Rupee. For subsidiaries with functional currencies other than the US Dollar, the Company translates the functional currency financial statements into US Dollars using the exchange rates at the balance sheet date for assets and liabilities, the period average exchange rates for revenues and expenses, and the historical exchange rates for equity transactions. The effects of foreign
currency translation adjustments are recorded as accumulated other comprehensive income within stockholders’ equity in the Company’s consolidated balance sheets. Foreign currency transaction gains and losses to re-measure monetary assets and liabilities into each entity’s functional currency are included in Other income, net.
New accounting pronouncements New accounting pronouncements
Impact of recently adopted accounting pronouncements
During the three months ended April 30, 2024, the Company did not adopt any accounting pronouncements that materially impacted the Company's financial statements.
Recent accounting pronouncements not yet adopted
In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standard Update (“ASU”) 2023-07, Segment Reporting. The new standard requires enhanced disclosures about significant segment expenses and other segment items and requires companies to disclose all annual disclosures about segments in interim periods. The new standard also permits companies to disclose more than one measure of segment profit or loss, requires disclosure of the title and position of the Chief Operating Decision Maker, and requires companies with a single reportable segment to provide all disclosures required by Topic 280 – Segment Reporting. The new standard is effective for fiscal years beginning after December 15, 2023, and interim periods within fiscal years beginning after December 15, 2024. Early adoption is permitted. Companies are required to apply ASU 2023-07 retrospectively to all periods presented. The Company is currently evaluating the impact that ASU 2023-07 will have on its financial statements and related disclosures.
In December 2023, the FASB issued ASU 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures. The provisions of ASU 2023-09 are effective for annual periods beginning after December 15, 2024; early adoption is permitted for annual statements. The Company is currently evaluating the impact that ASU 2023-09 will have on its financial statements and related disclosures.
There are no other recently issued accounting pronouncements the Company has not yet adopted that will materially impact the Company's consolidated financial statements.
v3.24.1.1.u2
Composition of certain financial statement captions (Tables)
 3 Months Ended
Apr. 30, 2024
Composition of Certain Financial Statements [Abstract]  
Schedule of Accrued Expenses
Accrued expenses as of April 30, 2024 and January 31, 2024 are as follows:
 April 30, 2024January 31, 2024
Payroll-related expenses and taxes$14,520 $8,981 
Stock-based compensation liability2,410 5,890 
Payment processing fees liability6,225 6,008 
Acquisition-related liabilities1,695 1,888 
Income and other tax liabilities1,809 3,042 
Information technology4,091 5,927 
Other2,477 5,394 
Total$33,227 $37,130 
Schedule of Property and Equipment
Property and equipment as of April 30, 2024 and January 31, 2024 are as follows:
 
Useful Life
 (years)April 30, 2024January 31, 2024
PhreesiaPads and Arrivals Kiosks3$18,878 $18,610 
Computer equipment369,838 62,888 
Computer software
3 to 5
13,198 11,687 
Hardware development3575 576 
Total property and equipment$102,489 $93,761 
Less: accumulated depreciation(80,377)(76,859)
Property and equipment — net$22,112 $16,902 
Schedule of Intangible Assets
The following presents the details of intangible assets as of April 30, 2024 and January 31, 2024:

Useful Life
 (years)April 30, 2024January 31, 2024
Acquired technology
5 to 7
$9,310 $9,310 
Customer relationship
7 to 15
17,940 17,940 
License156,200 6,200 
Trademarks153,100 3,100 
Total intangible assets, gross carrying value$36,550 $36,550 
Less: accumulated amortization(5,796)(4,925)
Net carrying value$30,754 $31,625 
Schedule of Estimated Amortization Expense for Intangible Assets
The estimated amortization expense for intangible assets for the next five years and thereafter is as follows as of April 30, 2024:
April 30, 2024
2025 (Remaining nine months)
$2,612 
Fiscal Years Ending January 31,
20263,450 
20273,157 
20283,157 
2029 - thereafter18,378 
Total$30,754 
Schedule of Accounts Receivable
Accounts receivable as of April 30, 2024 and January 31, 2024 are as follows:
 April 30, 2024January 31, 2024
Billed$61,113 $62,880 
Unbilled6,622 3,375 
Total accounts receivable, gross$67,735 $66,255 
Less: accounts receivable allowances(1,480)(1,392)
Total accounts receivable$66,255 $64,863 
Schedule of Allowance for Doubtful Accounts
Activity in the Company's allowance for doubtful accounts was as follows for the three months ended April 30, 2024:
 April 30, 2024
Balance, January 31, 2024
$1,392 
Bad debt expense147 
Write-offs and adjustments(59)
Balance, April 30, 2024
$1,480 
Schedule of Prepaid and Other Current Assets
Prepaid and other current assets as of April 30, 2024 and January 31, 2024 are as follows:
 
 April 30, 2024January 31, 2024
Prepaid software and business systems$5,792 $4,922 
Prepaid data center expenses3,802 3,872 
Prepaid insurance660 1,257 
Other prepaid expenses and other current assets4,034 4,410 
Total prepaid and other current assets$14,288 $14,461 
v3.24.1.1.u2
Revenue and contract costs (Tables)
 3 Months Ended
Apr. 30, 2024
Revenue from Contract with Customer [Abstract]  
Schedule of Rollforward of Contract Assets and Contract Liabilities
The following table represents a roll-forward of contract assets:
Balance, January 31, 2024$3,375 
Amount transferred to receivables from beginning balance of contract assets(3,375)
Contract asset additions, net of reclassification to receivables6,622 
Balance, April 30, 2024
$6,622 

The following table represents a roll-forward of deferred revenue:
Balance, January 31, 2024$24,210 
Revenue recognized that was included in deferred revenue at the beginning of the period(15,480)
Other current period activity in deferred revenue15,424 
Balance, April 30, 2024
$24,154 
Schedule of Deferred Contract Acquisition Costs
The following table represents a roll forward of deferred contract acquisition costs:
Balance, January 31, 2024$1,754 
Amortization of deferred contract acquisition costs(192)
Balance, April 30, 2024
$1,562 
Deferred contract acquisition costs, current (to be amortized in next 12 months)$768 
Deferred contract acquisition costs, non-current794 
Total deferred contract acquisition costs$1,562 
v3.24.1.1.u2
Finance leases and other debt (Tables)
 3 Months Ended
Apr. 30, 2024
Debt Disclosure [Abstract]  
Schedule of Outstanding Finance Lease Liabilities and Other Debt
As of April 30, 2024 and January 31, 2024, the Company had the following outstanding finance lease liabilities and other debt:
April 30, 2024January 31, 2024
Finance leases$13,558 $8,309 
Financing arrangements2,835 3,124 
Accrued interest and payments42 23 
Total finance lease liabilities and other debt$16,435 $11,456 
Less: current portion of finance lease liabilities and other debt(7,745)(6,056)
Long-term finance lease liabilities and other debt$8,690 $5,400 
Schedule of Maturities of Finance Leases and Other Debt
Maturities of finance leases and other debt, in each of the next five years and thereafter are as follows:
 TotalFinance LeasesOther Debt
2025 (Remaining nine months)
$6,278 $5,450 $828 
Fiscal year ending January 31:
20266,324 4,994 1,330 
20273,456 2,737 719 
2028377 377 — 
2029— — — 
Total maturities of finance leases and other debt$16,435 $13,558 $2,877 
Schedule of Components of Interest Income (Expense), Net
The following table presents the components of interest income, net:
Three months ended
April 30,
 20242023
Interest expense (1)
$(553)$(293)
Interest income792 1,011 
Interest income, net$239 $718 
(1) Includes amortization of deferred financing costs and original issue discount.
v3.24.1.1.u2
Stockholders' Equity (Tables)
 3 Months Ended
Apr. 30, 2024
Equity [Abstract]  
Schedule of Accumulated Other Comprehensive Income
Activity in accumulated other comprehensive income was as follows for the three months ended April 30, 2024:
 Foreign Currency Translation AdjustmentAccumulated Other Comprehensive Income
Balance as of January 31, 2024$— $— 
Other comprehensive income 1 1 
Balance as of April 30, 2024
$1 $1 
v3.24.1.1.u2
Equity-based compensation (Tables)
 3 Months Ended
Apr. 30, 2024
Share-Based Payment Arrangement [Abstract]  
Schedule of Stock - Based Compensation by Type of Award
The following table sets forth stock-based compensation by type of award:
Three months ended
April 30,
 20242023
RSUs$11,323 $12,899 
PSUs2,804 1,644 
Liability awards2,697 2,525 
ESPP364 370 
Stock options— 37 
Total stock based compensation$17,188 $17,475 
Schedule of Stock-Based Compensation in Financial Statements
The following table sets forth the presentation of stock-based compensation in the Company's financial statements:

Three months ended
April 30,
 20242023
Stock-based compensation expense recorded to additional paid-in capital$14,491 $14,950 
Stock-based compensation expense recorded to accrued expenses2,697 2,525 
Total stock-based compensation$17,188 $17,475 
Less: stock-based compensation expense capitalized as internal-use software(348)(337)
Stock-based compensation expense per consolidated statements of operations$16,840 $17,138 
Schedule of Restricted Stock Unit Activity
Restricted stock units
Unvested, January 31, 20243,800,210 
Granted in three months ended April 30, 2024(1)
433,355 
Vested(920,820)
Forfeited and expired (54,329)
Unvested, April 30, 2024
3,258,416 
(1) Includes 22,346 awards granted pursuant to the 2023 Inducement Award Plan.
Schedule of Stock Option Activity
Stock option activity for the three months ended April 30, 2024 is as follows:
Number of
options		Weighted-
average
exercise price		Weighted-
average
remaining
contractual life
(in years)		Aggregate 
Intrinsic
value
Outstanding — January 31, 20241,123,438 $6.89 
Granted in three months ended April 30, 2024
— $— 
Exercised(80,861)$4.34 
Forfeited and expired(3,079)$23.42 
Outstanding and expected to vest — April 30, 2024
1,039,498 $7.04 4.40$14,242 
Exercisable — April 30, 2024
1,039,498 $7.04 4.40$14,242 
Schedule of Market-Based Performance Stock Unit Activity
Market-based PSU activity for the three months ended April 30, 2024 are as follows:
Performance stock units
Outstanding, January 31, 20241,040,219 
Granted in three months ended April 30, 2024
— 
Vested— 
Forfeited and expired (14,248)
Outstanding, April 30, 2024
1,025,971 
v3.24.1.1.u2
Fair value measurements (Tables)
 3 Months Ended
Apr. 30, 2024
Fair Value Disclosures [Abstract]  
Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis
The following table presents information about the Company's assets and liabilities that are measured at fair value as of April 30, 2024 and indicates the classification of each item within the fair value hierarchy:
 Quoted Prices in Active Markets for Identical Assets
(Level 1)		Significant Other Observable Inputs
(Level 2)		Significant Unobservable Inputs
(Level 3)
Balance as of April 30, 2024
Money market mutual funds$59,518 $— $— $59,518 
Total assets$59,518 $— $— $59,518 
The following table presents information about the Company's assets and liabilities that are measured at fair value as of January 31, 2024 and indicates the classification of each item within the fair value hierarchy:

 Quoted Prices in Active Markets for Identical Assets
(Level 1)		Significant Other Observable Inputs
(Level 2)		Significant Unobservable Inputs
(Level 3)
Balance as of January 31, 2024
Money market mutual funds$58,942 $— $— $58,942 
Total assets$58,942 $— $— $58,942 
v3.24.1.1.u2
Leases (Tables)
 3 Months Ended
Apr. 30, 2024
Leases [Abstract]  
Schedule of Lease Expense and Other Supplemental Cash Flow Information
The components of lease expense for the three months ended April 30, 2024 were as follows:
April 30, 2024
Operating leases:
Operating lease cost$182 
Variable lease cost— 
Total operating lease cost$182 
Finance leases:
Amortization of right-of-use assets$1,484 
Interest on lease liabilities168 
Total finance lease cost$1,652 
Other supplemental cash flow information for the three months ended April 30, 2024 was as follows:
April 30, 2024
Supplemental cash flow information
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash used for operating leases$230 
Operating cash used for finance leases168 
Financing cash used for finance leases1,280 
Right-of-use assets obtained in exchange for lease liabilities:
Operating$764 
Finance6,529 
Total$7,293 
Schedule of Maturities of Operating Leases
The following represents a schedule of maturing lease commitments for operating and finance leases as of April 30, 2024:
April 30, 2024
OperatingFinance
Maturity of lease liabilities
2025 (remaining nine months)
$478 $5,952 
Fiscal year ending January 31,
2026463 5,454 
2027203 2,989 
20287 411 
Thereafter— — 
Total future minimum lease payments$1,151 $14,806 
Less: interest(81)(1,248)
Present value of lease liabilities$1,070 $13,558 
Schedule of Maturities of Finance Leases
The following represents a schedule of maturing lease commitments for operating and finance leases as of April 30, 2024:
April 30, 2024
OperatingFinance
Maturity of lease liabilities
2025 (remaining nine months)
$478 $5,952 
Fiscal year ending January 31,
2026463 5,454 
2027203 2,989 
20287 411 
Thereafter— — 
Total future minimum lease payments$1,151 $14,806 
Less: interest(81)(1,248)
Present value of lease liabilities$1,070 $13,558 
v3.24.1.1.u2
Net loss per share attributable to common stockholders (Tables)
 3 Months Ended
Apr. 30, 2024
Earnings Per Share [Abstract]  
Schedule of Earnings Per Share, Basic and Diluted
Basic and diluted net loss per share attributable to common stockholders was calculated as follows:
 Three months ended
April 30,
 20242023
Numerator:
Net loss$(19,722)$(37,531)
Denominator:
Weighted-average shares of common stock outstanding, basic and diluted56,666,311 53,347,709 
Net loss per share attributable to common stockholders$(0.35)$(0.70)
Schedule of Shares Excluded from Computation of Diluted Net Loss Per Share The following potential common shares, presented based on amounts outstanding at each period end, were excluded from the calculation of diluted net loss per share attributable to common stockholders for the periods indicated because including them would have had an anti-dilutive effect:
As of April 30,
20242023
Stock options to purchase common stock, restricted stock and performance stock awards6,390,517 7,428,704 
Employee stock purchase plan89,553 76,634 
     Total6,480,070 7,505,338 
v3.24.1.1.u2
Background and liquidity (Details)
 3 Months Ended
Apr. 30, 2024
Third SVB Facility  
Debt Instrument [Line Items]  
Number of months with sufficient funds to operate (in months) 12 months
v3.24.1.1.u2
Summary of significant accounting policies (Details)
 3 Months Ended
Apr. 30, 2024
processor
Concentration Risk [Line Items]  
Number of third-party payment processors 1
Minimum  
Concentration Risk [Line Items]  
Customer payment period 30 days
Settlement period (in days) 1 day
Maximum  
Concentration Risk [Line Items]  
Customer payment period 60 days
Settlement period (in days) 2 days
v3.24.1.1.u2
Composition of certain financial statement captions - Schedule of Accrued Expenses (Details) - USD ($)
$ in Thousands
Apr. 30, 2024
Jan. 31, 2024
Composition of Certain Financial Statements [Abstract]    
Payroll-related expenses and taxes $ 14,520 $ 8,981
Stock-based compensation liability 2,410 5,890
Payment processing fees liability 6,225 6,008
Acquisition-related liabilities 1,695 1,888
Income and other tax liabilities 1,809 3,042
Information technology 4,091 5,927
Other 2,477 5,394
Total $ 33,227 $ 37,130
v3.24.1.1.u2
Composition of certain financial statement captions - Narrative (Details) - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Jan. 31, 2024
Composition of Certain Financial Statements [Line Items]      
Other current liabilities $ 5,930   $ 5,875
Other long-term liabilities 1,448   2,857
Depreciation 3,524 $ 4,504  
Capitalized cost of computer software 4,388 5,146  
Capitalized computed software amortization 2,279 2,143  
Amortization of intangible assets 870 343  
Changes in goodwill balance 0    
Goodwill, impairment loss 0 $ 0  
Capitalized implementation costs 1,532   1,532
Capitalized implementation costs, accumulated amortization $ 1,121   $ 1,021
Acquired technology      
Composition of Certain Financial Statements [Line Items]      
Finite-lived intangible assets, remaining amortization period 5 years 8 months 12 days   6 years
Customer relationship      
Composition of Certain Financial Statements [Line Items]      
Finite-lived intangible assets, remaining amortization period 12 years 2 months 12 days   12 years 4 months 24 days
License      
Composition of Certain Financial Statements [Line Items]      
Finite-lived intangible assets, remaining amortization period 12 years 7 months 6 days   12 years 9 months 18 days
Trademarks      
Composition of Certain Financial Statements [Line Items]      
Finite-lived intangible assets, remaining amortization period 14 years 3 months 18 days   14 years 6 months
Computer Equipment      
Composition of Certain Financial Statements [Line Items]      
Assets acquired under finance leases $ 41,779   $ 35,250
Assets under finance lease, accumulated amortization $ 28,883   $ 27,399
v3.24.1.1.u2
Composition of certain financial statement captions - Schedule of Property and Equipment (Details) - USD ($)
$ in Thousands
Apr. 30, 2024
Jan. 31, 2024
Property, Plant and Equipment [Line Items]    
Total property and equipment $ 102,489 $ 93,761
Less: accumulated depreciation (80,377) (76,859)
Property and equipment — net $ 22,112 16,902
PhreesiaPads and Arrivals Kiosks    
Property, Plant and Equipment [Line Items]    
Useful life (years) 3 years  
Total property and equipment $ 18,878 18,610
Computer equipment    
Property, Plant and Equipment [Line Items]    
Useful life (years) 3 years  
Total property and equipment $ 69,838 62,888
Computer software    
Property, Plant and Equipment [Line Items]    
Total property and equipment $ 13,198 11,687
Computer software | Minimum    
Property, Plant and Equipment [Line Items]    
Useful life (years) 3 years  
Computer software | Maximum    
Property, Plant and Equipment [Line Items]    
Useful life (years) 5 years  
Hardware development    
Property, Plant and Equipment [Line Items]    
Useful life (years) 3 years  
Total property and equipment $ 575 $ 576
v3.24.1.1.u2
Composition of certain financial statement captions - Schedule of Intangible Assets (Details) - USD ($)
$ in Thousands
Apr. 30, 2024
Jan. 31, 2024
Finite-Lived Intangible Assets [Line Items]    
Total intangible assets, gross carrying value $ 36,550 $ 36,550
Less: accumulated amortization (5,796) (4,925)
Net carrying value 30,754 31,625
Acquired technology    
Finite-Lived Intangible Assets [Line Items]    
Total intangible assets, gross carrying value $ 9,310 9,310
Acquired technology | Minimum    
Finite-Lived Intangible Assets [Line Items]    
Useful life (years) 5 years  
Acquired technology | Maximum    
Finite-Lived Intangible Assets [Line Items]    
Useful life (years) 7 years  
Customer relationship    
Finite-Lived Intangible Assets [Line Items]    
Total intangible assets, gross carrying value $ 17,940 17,940
Customer relationship | Minimum    
Finite-Lived Intangible Assets [Line Items]    
Useful life (years) 7 years  
Customer relationship | Maximum    
Finite-Lived Intangible Assets [Line Items]    
Useful life (years) 15 years  
License    
Finite-Lived Intangible Assets [Line Items]    
Useful life (years) 15 years  
Total intangible assets, gross carrying value $ 6,200 6,200
Trademarks    
Finite-Lived Intangible Assets [Line Items]    
Useful life (years) 15 years  
Total intangible assets, gross carrying value $ 3,100 $ 3,100
v3.24.1.1.u2
Composition of certain financial statement captions - Schedule of Estimated Amortization Expense for Intangible Assets (Details) - USD ($)
$ in Thousands
Apr. 30, 2024
Jan. 31, 2024
Composition of Certain Financial Statements [Abstract]    
2025 (Remaining nine months) $ 2,612  
2026 3,450  
2027 3,157  
2028 3,157  
2029 - thereafter 18,378  
Net carrying value $ 30,754 $ 31,625
v3.24.1.1.u2
Composition of certain financial statement captions - Schedule of Accounts Receivable (Details) - USD ($)
$ in Thousands
Apr. 30, 2024
Jan. 31, 2024
Composition of Certain Financial Statements [Abstract]    
Billed $ 61,113 $ 62,880
Unbilled 6,622 3,375
Total accounts receivable, gross 67,735 66,255
Less: accounts receivable allowances (1,480) (1,392)
Total accounts receivable $ 66,255 $ 64,863
v3.24.1.1.u2
Composition of certain financial statement captions - Schedule of Allowance for Doubtful Accounts (Details)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
USD ($)
Accounts Receivable, Allowance for Credit Loss [Roll Forward]  
Beginning balance $ 1,392
Bad debt expense 147
Write-offs and adjustments (59)
Ending balance $ 1,480
v3.24.1.1.u2
Composition of certain financial statement captions - Schedule of Prepaid and Other Current Assets (Details) - USD ($)
$ in Thousands
Apr. 30, 2024
Jan. 31, 2024
Composition of Certain Financial Statements [Abstract]    
Prepaid software and business systems $ 5,792 $ 4,922
Prepaid data center expenses 3,802 3,872
Prepaid insurance 660 1,257
Other prepaid expenses and other current assets 4,034 4,410
Total prepaid and other current assets $ 14,288 $ 14,461
v3.24.1.1.u2
Revenue and contract costs - Narrative (Details) - USD ($)
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Revenue from External Customer [Line Items]    
Capitalized contract cost, amortization $ 192,000 $ 340,000
Capitalized contract cost, impairment loss $ 0 0
Minimum    
Revenue from External Customer [Line Items]    
Capitalized contract cost, amortization period 3 years  
Maximum    
Revenue from External Customer [Line Items]    
Capitalized contract cost, amortization period 5 years  
Subscription and Related Services    
Revenue from External Customer [Line Items]    
Lease income $ 2,388,000 $ 2,662,000
v3.24.1.1.u2
Revenue and contract costs - Schedule of Rollforward of Contract Assets and Contract Liabilities (Details)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
USD ($)
Contract with Customer Asset [Roll Forward]  
Beginning balance $ 3,375
Amount transferred to receivables from beginning balance of contract assets (3,375)
Contract asset additions, net of reclassification to receivables 6,622
Ending balance 6,622
Contract with Customer Liability [Roll Forward]  
Beginning balance 24,210
Revenue recognized that was included in deferred revenue at the beginning of the period (15,480)
Other current period activity in deferred revenue 15,424
Ending balance $ 24,154
v3.24.1.1.u2
Revenue and contract costs - Schedule of Deferred Contract Acquisition Costs (Details) - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Jan. 31, 2024
Capitalized Contract Cost [Roll Forward]      
Beginning balance $ 1,754    
Amortization of deferred contract acquisition costs (192) $ (340)  
Ending balance 1,562    
Deferred contract acquisition costs, current (to be amortized in next 12 months) 768   $ 768
Deferred contract acquisition costs, non-current 794   986
Total deferred contract acquisition costs $ 1,562   $ 1,754
v3.24.1.1.u2
Finance leases and other debt - Schedule of Outstanding Finance Lease Liabilities and Other Debt (Details) - USD ($)
$ in Thousands
Apr. 30, 2024
Jan. 31, 2024
Debt Instrument [Line Items]    
Finance leases $ 13,558 $ 8,309
Debt 2,877  
Total finance lease liabilities and other debt 16,435 11,456
Less: current portion of finance lease liabilities and other debt (7,745) (6,056)
Long-term finance lease liabilities and other debt 8,690 5,400
Financing arrangements    
Debt Instrument [Line Items]    
Debt 2,835 3,124
Accrued interest and payments    
Debt Instrument [Line Items]    
Debt $ 42 $ 23
v3.24.1.1.u2
Finance leases and other debt - Amended and Restated Loan and Security Agreement (Narrative) (Details) - USD ($)
 3 Months Ended
Dec. 04, 2023
Apr. 30, 2024
Jan. 31, 2024
Mar. 28, 2022
Mar. 27, 2022
May 05, 2020
Feb. 28, 2019
Debt Instrument [Line Items]              
Debt   $ 2,877,000          
Term Loan              
Debt Instrument [Line Items]              
Debt instrument, face amount             $ 20,000,000
Financing arrangements              
Debt Instrument [Line Items]              
Debt   2,835,000 $ 3,124,000        
Debt instrument, monthly payment   $ 123,000          
Debt instrument, term   36 months          
Effective interest rate   10.50%          
Revolving Credit Facility | Second SVB Facility              
Debt Instrument [Line Items]              
Maximum borrowing capacity           $ 50,000,000  
Revolving Credit Facility | Third SVB Facility              
Debt Instrument [Line Items]              
Maximum borrowing capacity       $ 100,000,000 $ 50,000,000    
Stated interest rate (as a percent)   3.25%          
Scheduled reduction in interest rate (as a percent)   0.50%          
Annual fee amount   $ 250,000          
Quarterly fee (as a percent)   0.15%          
Line of Credit | Senior Secured Asset-based Revolving Credit Facility | Revolving Credit Facility              
Debt Instrument [Line Items]              
Debt instrument, term 5 years            
Maximum borrowing capacity $ 50,000            
Quarterly fee (as a percent) 0.25%            
Effective interest rate (as a percent)   8.30%          
Debt issuance costs $ 778,000            
Line of Credit | Senior Secured Asset-based Revolving Credit Facility | Bridge Loan              
Debt Instrument [Line Items]              
Maximum borrowing capacity 5,000            
Line of Credit | Senior Secured Asset-based Revolving Credit Facility | Letter of Credit              
Debt Instrument [Line Items]              
Maximum borrowing capacity $ 5,000            
v3.24.1.1.u2
Finance leases and other debt - Schedule of Maturities of Finance Leases and Other Debt (Details) - USD ($)
$ in Thousands
Apr. 30, 2024
Jan. 31, 2024
Total    
2025 (Remaining nine months) $ 6,278  
2026 6,324  
2027 3,456  
2028 377  
2029 0  
Total maturities of finance leases and other debt 16,435  
Finance Leases    
2025 (Remaining nine months) 5,450  
2026 4,994  
2027 2,737  
2028 377  
2029 0  
Total maturities of finance leases and other debt 13,558 $ 8,309
Other Debt    
2025 (Remaining nine months) 828  
2026 1,330  
2027 719  
2028 0  
2029 0  
Total maturities of finance leases and other debt $ 2,877  
v3.24.1.1.u2
Finance leases and other debt - Schedule of Components of Interest Income (Expense), Net (Details) - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Debt Disclosure [Abstract]    
Interest expense $ (553) $ (293)
Interest income 792 1,011
Interest income, net $ 239 $ 718
v3.24.1.1.u2
Stockholders' Equity - Narrative (Details) - USD ($)
$ / shares in Units, $ in Thousands
 3 Months Ended
Aug. 11, 2023
Jun. 30, 2023
Apr. 30, 2024
Jan. 31, 2024
Jan. 30, 2024
Apr. 30, 2023
Jan. 31, 2023
Jul. 22, 2019
Class of Stock [Line Items]                
Common stock, authorized (in shares)     500,000,000 500,000,000       500,000,000
Common stock, par value per share (in dollars per share)     $ 0.01 $ 0.01       $ 0.01
Shares withheld for tax withholding obligation     0          
Equity attributable to parent     $ 252,742 $ 251,449   $ 263,611 $ 287,819  
Amounts reclassified from accumulated other comprehensive income     0          
Common Stock                
Class of Stock [Line Items]                
Equity attributable to parent     587 577   548 542  
Accumulated other comprehensive income                
Class of Stock [Line Items]                
Equity attributable to parent     $ 1 $ 0 $ 0 $ 0 $ 0  
MediFind                
Class of Stock [Line Items]                
Common stock, par value per share (in dollars per share)   $ 0.01            
MediFind | Common Stock                
Class of Stock [Line Items]                
Business acquisition, shares (in shares)   150,786            
Access                
Class of Stock [Line Items]                
Common stock, par value per share (in dollars per share) $ 0.01              
Access | Common Stock                
Class of Stock [Line Items]                
Business acquisition, shares (in shares) 1,096,436              
v3.24.1.1.u2
Stockholders' Equity - Schedule of Accumulated Other Comprehensive Income (Details)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
USD ($)
AOCI Including Portion Attributable to Noncontrolling Interest, Net of Tax [Roll Forward]  
Beginning balance $ 251,449
Other comprehensive income 1
Ending balance 252,742
Foreign Currency Translation Adjustment  
AOCI Including Portion Attributable to Noncontrolling Interest, Net of Tax [Roll Forward]  
Beginning balance 0
Other comprehensive income 1
Ending balance 1
Accumulated Other Comprehensive Income  
AOCI Including Portion Attributable to Noncontrolling Interest, Net of Tax [Roll Forward]  
Beginning balance 0
Other comprehensive income 1
Ending balance $ 1
v3.24.1.1.u2
Equity-based compensation - Narrative (Details)
$ in Thousands
 1 Months Ended 3 Months Ended
Jun. 30, 2019
shares
Apr. 30, 2024
USD ($)
offering_period
shares
Apr. 30, 2023
USD ($)
Jan. 31, 2024
USD ($)
Jul. 31, 2023
shares
Jan. 31, 2018
shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Intrinsic value | $   $ 1,545 $ 2,118      
Minimum shares earned, minimum target percentage   60.00%        
Maximum shares earned, minimum target percentage   90.00%        
Share settled bonuses | $   $ 6,177        
ESPP            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Employee purchase price of common stock (as a percent)   85.00%        
Minimum            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Reduced stock compensation expense | $   $ 1,021        
ESPP            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
ESPP, employee common stock purchase discount (as a percent)   15.00%        
Unrecognized compensation costs | $   $ 244        
Weighted average remaining expense term   2 months        
Restricted stock units            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Vesting term   4 years        
Awards vested during period (in shares)   920,820        
Unrecognized compensation costs | $   $ 89,490        
Weighted average remaining expense term   2 years 5 months 8 days        
Bonus settlement in shares (as a percent)   115.00%        
Restricted stock units | Share-based Payment Arrangement, Year 1            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Annual vesting rate (as a percent)   10.00%        
Vesting term   1 year        
Restricted stock units | Share-based Payment Arrangement, Year 2            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Annual vesting rate (as a percent)   20.00%        
Vesting term   2 years        
Restricted stock units | Share-based Payment Arrangement, Year 3            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Annual vesting rate (as a percent)   30.00%        
Vesting term   3 years        
Restricted stock units | Share-based Payment Arrangement, Year 4            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Annual vesting rate (as a percent)   40.00%        
Vesting term   4 years        
Immediately Vested Restricted Stock Units (RSUs)            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Awards vested during period (in shares)   283,354        
Stock Options            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Vesting term   4 years        
Maximum term   10 years        
Unrecognized compensation cost | $   $ 0   $ 0    
Performance stock units            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Annual vesting rate (as a percent)   100.00%        
Vesting term   3 years        
Awards vested during period (in shares)   0        
Unrecognized compensation costs | $   $ 27,016        
Weighted average remaining expense term   2 years 3 months 18 days        
Performance stock units | Minimum            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Annual vesting rate (as a percent)   0.00%        
Performance stock units | Maximum            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Annual vesting rate (as a percent)   220.00%        
2018 Stock Option Plan            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Number of shares available for issuance (in shares)           3,048,490
2019 Stock Option and Incentive Plan            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Common stock reserve for future issuance (in shares) 2,139,683          
Percentage increase in number of shares reserved (as a percent) 5.00%          
2019 Stock Option and Incentive Plan | ESPP            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Common stock reserve for future issuance (in shares) 855,873          
Number of shares available for grant (in shares)   6,755,015        
Additional shares authorized (in shares)   420,333        
ESPP, number of offering periods per year | offering_period   2        
ESPP offering period (in months)   6 months        
2019 Stock Option and Incentive Plan | Restricted stock units            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Outstanding shares (in shares)   22,346        
2019 Stock Option and Incentive Plan | Stock Options | Share-based Payment Arrangement, Year 1            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Annual vesting rate (as a percent)   25.00%        
Vesting term   1 year        
2019 Stock Option and Incentive Plan | Stock Options | Share-based Payment Arrangement, Year 2            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Annual vesting rate (as a percent)   25.00%        
Vesting term   1 year        
2019 Stock Option and Incentive Plan | Stock Options | Share-based Payment Arrangement, Year 3            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Annual vesting rate (as a percent)   25.00%        
Vesting term   1 year        
2019 Stock Option and Incentive Plan | Stock Options | Share-based Payment Arrangement, Year 4            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Annual vesting rate (as a percent)   25.00%        
Vesting term   1 year        
2023 Stock Option And Inducement Plan | Board of Directors            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Common stock reserve for future issuance (in shares)         500,000  
Inducement Plan | ESPP            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Number of shares available for grant (in shares)   477,654        
v3.24.1.1.u2
Equity-based compensation - Schedule of Stock - Based Compensation by Type of Award (Details) - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Total stock based compensation $ 17,188 $ 17,475
RSUs    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Total stock based compensation 11,323 12,899
PSUs    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Total stock based compensation 2,804 1,644
Liability awards    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Total stock based compensation 2,697 2,525
ESPP    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Total stock based compensation 364 370
Stock options    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Total stock based compensation $ 0 $ 37
v3.24.1.1.u2
Equity-based compensation - Schedule of Stock-Based Compensation in Financial Statements (Details) - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Total stock based compensation $ 17,188 $ 17,475
Less: stock-based compensation expense capitalized as internal-use software (348) (337)
Stock-based compensation expense per consolidated statements of operations 16,840 17,138
Stock-based compensation expense recorded to additional paid-in capital    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Total stock based compensation 14,491 14,950
Stock-based compensation expense recorded to accrued expenses    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Total stock based compensation $ 2,697 $ 2,525
v3.24.1.1.u2
Equity-based compensation - Schedule of Restricted Stock Units and Performance Stock Units (Details)
 3 Months Ended
Apr. 30, 2024
shares
Restricted stock units  
Restricted Stock and Performance Stock Activity [Roll Forward]  
Beginning balance (in shares) 3,800,210
Granted (in shares) 433,355
Vested (in shares) (920,820)
Forfeited and expired (in shares) (54,329)
Ending balance (in shares) 3,258,416
Restricted stock units | 2023 Stock Option And Inducement Plan  
Restricted Stock and Performance Stock Activity [Roll Forward]  
Granted (in shares) 22,346
Performance stock units  
Restricted Stock and Performance Stock Activity [Roll Forward]  
Beginning balance (in shares) 1,040,219
Granted (in shares) 0
Vested (in shares) 0
Forfeited and expired (in shares) (14,248)
Ending balance (in shares) 1,025,971
v3.24.1.1.u2
Equity-based compensation - Schedule of Stock Option Activity (Details)
$ / shares in Units, $ in Thousands
 3 Months Ended
Apr. 30, 2024
USD ($)
$ / shares
shares
Number of options  
Number of options outstanding, beginning (in shares) | shares 1,123,438
Granted (in shares) | shares 0
Exercised (in shares) | shares (80,861)
Forfeited and expired (in shares) | shares (3,079)
Number of options outstanding, ending (in shares) | shares 1,039,498
Exercisable (in shares) | shares 1,039,498
Weighted- average exercise price  
Weighted- average exercise price outstanding, beginning balance (in dollars per share) | $ / shares $ 6.89
Granted (in dollars per share) | $ / shares 0
Exercised (in dollars per share) | $ / shares 4.34
Forfeited and expired (in dollars per share) | $ / shares 23.42
Weighted- average exercise price outstanding, ending balance (in dollars per share) | $ / shares 7.04
Exercisable (in dollars per share) | $ / shares $ 7.04
Outstanding and expected to vest- end of the period 4 years 4 months 24 days
Exercisable- end of period 4 years 4 months 24 days
Aggregate intrinsic value outstanding and expected to vest | $ $ 14,242
Aggregate intrinsic value exercisable | $ $ 14,242
v3.24.1.1.u2
Fair value measurements (Details) - Fair Value, Recurring - USD ($)
$ in Thousands
Apr. 30, 2024
Jan. 31, 2024
Fair Value Measurement Inputs and Valuation Techniques [Line Items]    
Money market mutual funds $ 59,518 $ 58,942
Total assets 59,518 58,942
Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value Measurement Inputs and Valuation Techniques [Line Items]    
Money market mutual funds 59,518 58,942
Total assets 59,518 58,942
Significant Other Observable Inputs (Level 2)    
Fair Value Measurement Inputs and Valuation Techniques [Line Items]    
Money market mutual funds 0 0
Total assets 0 0
Significant Unobservable Inputs (Level 3)    
Fair Value Measurement Inputs and Valuation Techniques [Line Items]    
Money market mutual funds 0 0
Total assets $ 0 $ 0
v3.24.1.1.u2
Leases - Narrative (Details) - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Lessee, Lease, Description [Line Items]    
Operating lease, weighted average remaining lease term 2 years  
Operating lease, weighted average discount rate (as a percent) 7.20%  
Finance lease, weighted average remaining lease term 2 years 2 months 12 days  
Finance lease, weighted average discount rate (as a percent) 7.40%  
Subscription and Related Services    
Lessee, Lease, Description [Line Items]    
Lease income $ 2,388 $ 2,662
Computer Equipment    
Lessee, Lease, Description [Line Items]    
Finance lease, term of contract 3 years  
Computer Equipment | Minimum    
Lessee, Lease, Description [Line Items]    
Finance lease, term of contract 2 years  
Computer Equipment | Maximum    
Lessee, Lease, Description [Line Items]    
Finance lease, term of contract 3 years  
v3.24.1.1.u2
Leases - Schedule of Lease Expense (Details)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
USD ($)
Operating leases:  
Operating lease cost $ 182
Variable lease cost 0
Total operating lease cost 182
Finance leases:  
Amortization of right-of-use assets 1,484
Interest on lease liabilities 168
Total finance lease cost $ 1,652
v3.24.1.1.u2
Leases - Schedule of Maturities of Operating and Finance Leases (Details) - USD ($)
$ in Thousands
Apr. 30, 2024
Jan. 31, 2024
Operating    
2025 (remaining nine months) $ 478  
2026 463  
2027 203  
2028 7  
Thereafter 0  
Total future minimum lease payments 1,151  
Less: interest (81)  
Present value of lease liabilities 1,070  
Finance    
2025 (Remaining nine months) 5,952  
2026 5,454  
2027 2,989  
2028 411  
Thereafter 0  
Total future minimum lease payments 14,806  
Less: interest (1,248)  
Present value of lease liabilities $ 13,558 $ 8,309
v3.24.1.1.u2
Leases - Schedule of Supplemental Cash Flow Information (Details) - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Cash paid for amounts included in the measurement of lease liabilities:    
Operating cash used for operating leases $ 230  
Operating cash used for finance leases 168  
Financing cash used for finance leases 1,280 $ 1,444
Right-of-use assets obtained in exchange for lease liabilities:    
Operating 764 $ 0
Finance 6,529  
Total $ 7,293  
v3.24.1.1.u2
Commitments and contingencies (Details)
$ in Thousands
Jan. 31, 2024
USD ($)
Commitments and Contingencies Disclosure [Abstract]  
Unrecorded unconditional purchase obligation $ 7,413
v3.24.1.1.u2
Income taxes (Details) - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Income Tax Disclosure [Abstract]    
Income tax provision $ 510 $ 306
Effective tax rate (as a percent) 2.70% 0.80%
v3.24.1.1.u2
Net loss per share attributable to common stockholders - Schedule of Earnings Per Share, Basic and Diluted (Details) - USD ($)
$ / shares in Units, $ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Numerator:    
Net loss $ (19,722) $ (37,531)
Denominator:    
Weighted-average shares of common stock outstanding, basic (in shares) 56,666,311 53,347,709
Weighted-average shares of common stock outstanding, diluted (in shares) 56,666,311 53,347,709
Net loss per share attributable to common stockholders, basic (in dollars per share) $ (0.35) $ (0.70)
Net loss per share attributable to common stockholders, diluted (in dollars per share) $ (0.35) $ (0.70)
v3.24.1.1.u2
Net loss per share attributable to common stockholders - Schedule of Shares Excluded from Computation of Diluted Net Loss Per Share (Details) - shares
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]    
Antidilutive securities excluded from computation of earnings per share (in shares) 6,480,070 7,505,338
Stock options to purchase common stock, restricted stock and performance stock awards    
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]    
Antidilutive securities excluded from computation of earnings per share (in shares) 6,390,517 7,428,704
Employee stock purchase plan    
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]    
Antidilutive securities excluded from computation of earnings per share (in shares) 89,553 76,634
v3.24.1.1.u2
Related party transactions (Details) - USD ($)
$ in Thousands
 3 Months Ended
Apr. 30, 2024
Apr. 30, 2023
Jan. 31, 2024
Related Party Transaction [Line Items]      
Revenues $ 101,217 $ 83,845  
Accounts receivable 66,255   $ 64,863
General and administrative 19,052 19,877  
Related Party      
Related Party Transaction [Line Items]      
Revenues 328 288  
Accounts receivable $ 208   $ 416
General and administrative   $ 118