SYNACOR, INC., 10-Q filed on 8/13/2020
Quarterly Report
v3.20.2
Cover - shares
 6 Months Ended
Jun. 30, 2020
Aug. 10, 2020
Cover [Abstract]    
Document Type 10-Q  
Document Quarterly Report true  
Document Period End Date Jun. 30, 2020  
Document Transition Report false  
Entity File Number 001-33843  
Entity Registrant Name Synacor, Inc.  
Entity Incorporation, State or Country Code DE  
Entity Tax Identification Number 16-1542712  
Entity Address, Address Line One 40 La Riviere Drive, Suite 300  
Entity Address, City or Town Buffalo,  
Entity Address, State or Province NY  
Entity Address, Postal Zip Code 14202  
City Area Code 716  
Local Phone Number 853-1362  
Title of 12(b) Security Common Stock, $0.01 Par Value  
Trading Symbol SYNC  
Security Exchange Name NASDAQ  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Non-accelerated Filer  
Entity Small Business true  
Entity Emerging Growth Company false  
Entity Shell Company false  
Entity Common Stock, Shares Outstanding   39,459,391
Amendment Flag false  
Document Fiscal Year Focus 2020  
Document Fiscal Period Focus Q2  
Entity Central Index Key 0001408278  
Current Fiscal Year End Date --12-31  
v3.20.2
Condensed Consolidated Balance Sheets - Unaudited - USD ($)
$ in Thousands
Jun. 30, 2020
Dec. 31, 2019
CURRENT ASSETS:    
Cash and cash equivalents $ 5,978 $ 10,966
Accounts receivable—net of allowance of $605 and $585 13,493 20,532
Prepaid expenses and other current assets 3,977 2,989
Total current assets 23,448 34,487
PROPERTY AND EQUIPMENT, net 12,670 14,948
OPERATING LEASE RIGHT-OF-USE ASSETS, net 4,187 4,765
GOODWILL 15,940 15,948
INTANGIBLE ASSETS, net 7,340 8,411
OTHER ASSETS 933 1,319
Total assets 64,518 79,878
CURRENT LIABILITIES:    
Accounts payable 10,472 12,583
Accrued expenses and other current liabilities 3,413 5,878
Current portion of deferred revenue 5,349 6,509
Current portion of long-term debt and finance leases 1,027 2,529
Current portion of operating lease liabilities 2,179 2,165
Total current liabilities 22,440 29,664
LONG-TERM PORTION OF DEBT AND FINANCE LEASES 815 729
LONG-TERM PORTION OF OPERATING LEASE LIABILITIES 2,151 2,846
DEFERRED REVENUE 1,907 2,366
DEFERRED INCOME TAXES 334 275
OTHER LONG-TERM LIABILITIES 348 334
Total liabilities 27,995 36,214
COMMITMENTS AND CONTINGENCIES (Note 8)
STOCKHOLDERS’ EQUITY:    
Preferred stock – par value $0.01 per share; authorized 10,000,000 shares; none issued 0 0
Common stock – par value $0.01 per share; authorized 100,000,000 shares; 40,353,854 shares issued and 39,449,319 shares outstanding at June 30, 2020 and 40,075,475 shares issued and 39,201,477 shares outstanding at December 31, 2019 404 401
Treasury stock – at cost, 904,535 shares at June 30, 2020 and 873,998 shares at December 31, 2019 (1,971) (1,931)
Additional paid-in capital 147,233 146,460
Accumulated deficit (108,454) (100,747)
Accumulated other comprehensive loss (689) (519)
Total stockholders’ equity 36,523 43,664
Total liabilities and stockholders’ equity $ 64,518 $ 79,878
v3.20.2
Condensed Consolidated Balance Sheets - Unaudited (Parenthetical) - USD ($)
$ in Thousands
Jun. 30, 2020
Dec. 31, 2019
Statement of Financial Position [Abstract]    
Allowance for doubtful accounts $ 605 $ 585
Preferred stock, par value (in dollars per share) $ 0.01 $ 0.01
Preferred stock, shares authorized (in shares) 10,000,000 10,000,000
Preferred stock, shares issued (in shares) 0 0
Common stock, par value (in dollars per share) $ 0.01 $ 0.01
Common stock, shares authorized (in shares) 100,000,000 100,000,000
Common stock, shares issued (in shares) 40,353,854 40,075,475
Common stock, shares outstanding (in shares) 39,449,319 39,201,477
Treasury stock, shares (in shares) 904,535 873,998
v3.20.2
Condensed Consolidated Statements of Operations - Unaudited - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Income Statement [Abstract]        
REVENUE $ 18,176 $ 31,849 $ 38,759 $ 63,673
COSTS AND OPERATING EXPENSES:        
Cost of revenue (exclusive of depreciation and amortization shown separately below) 9,036 17,152 19,765 33,658
Technology and development (exclusive of depreciation and amortization shown separately below) 2,943 4,577 6,051 9,123
Sales and marketing 3,803 5,550 8,171 11,541
General and administrative (exclusive of depreciation and amortization shown separately below) 3,274 3,955 7,740 8,420
Depreciation and amortization 2,225 2,567 4,439 5,002
Total costs and operating expenses 21,281 33,801 46,166 67,744
LOSS FROM OPERATIONS (3,105) (1,952) (7,407) (4,071)
OTHER INCOME (EXPENSE), net 175 (207) 342 9
INTEREST EXPENSE (50) (55) (109) (119)
LOSS BEFORE INCOME TAXES (2,980) (2,214) (7,174) (4,181)
PROVISION FOR INCOME TAXES 202 273 533 550
Net loss $ (3,182) $ (2,487) $ (7,707) $ (4,731)
NET LOSS PER SHARE:        
Basic (in dollars per share) $ (0.08) $ (0.06) $ (0.19) $ (0.12)
Diluted (in dollars per share) $ (0.08) $ (0.06) $ (0.19) $ (0.12)
WEIGHTED AVERAGE SHARES USED TO COMPUTE NET LOSS PER SHARE:        
Basic (in shares) 39,978,861 39,056,381 39,828,300 39,047,561
Diluted (in shares) 39,978,861 39,056,381 39,828,300 39,047,561
v3.20.2
Condensed Consolidated Statements of Comprehensive Loss - Unaudited - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Statement of Comprehensive Income [Abstract]        
Net loss $ (3,182) $ (2,487) $ (7,707) $ (4,731)
Other comprehensive loss:        
Changes in foreign currency translation adjustment (12) 122 (170) (15)
Comprehensive loss $ (3,194) $ (2,365) $ (7,877) $ (4,746)
v3.20.2
Condensed Consolidated Statements of Stockholders' Equity - Unaudited - USD ($)
$ in Thousands
Total
Common Stock
Treasury Stock
Additional Paid-in Capital
Accumulated Deficit
Accumulated Other Comprehensive Loss
Beginning balance (in shares) at Dec. 31, 2018   39,880,054 852,482      
Beginning balance at Dec. 31, 2018 $ 51,171 $ 399 $ (1,899) $ 144,739 $ (91,726) $ (342)
Increase (Decrease) in Temporary Equity [Roll Forward]            
Exercise of common stock options (in shares)   26,527        
Exercise of common stock options 40     40    
Stock-based compensation cost 685     685    
Vesting of restricted stock units, net of treasury stock (in shares)   10,938 3,891      
Vesting of restricted stock units, net of treasury stock (6)   $ (6)      
Net loss (4,731)       (4,731)  
Other comprehensive loss (15)         (15)
Ending balance (in shares) at Jun. 30, 2019   39,917,519 856,373      
Ending balance at Jun. 30, 2019 47,144 $ 399 $ (1,905) 145,464 (96,457) (357)
Beginning balance (in shares) at Mar. 31, 2019   39,905,289 852,607      
Beginning balance at Mar. 31, 2019 49,174 $ 399 $ (1,899) 145,123 (93,970) (479)
Increase (Decrease) in Temporary Equity [Roll Forward]            
Exercise of common stock options (in shares)   1,708        
Exercise of common stock options 3     3    
Stock-based compensation cost 338     338    
Vesting of restricted stock units, net of treasury stock (in shares)   10,522 3,766      
Vesting of restricted stock units, net of treasury stock (6)   $ (6)      
Net loss (2,487)       (2,487)  
Other comprehensive loss 122         122
Ending balance (in shares) at Jun. 30, 2019   39,917,519 856,373      
Ending balance at Jun. 30, 2019 $ 47,144 $ 399 $ (1,905) 145,464 (96,457) (357)
Beginning balance (in shares) at Dec. 31, 2019 39,201,477 40,075,475 873,998      
Beginning balance at Dec. 31, 2019 $ 43,664 $ 401 $ (1,931) 146,460 (100,747) (519)
Increase (Decrease) in Temporary Equity [Roll Forward]            
Exercise of common stock options (in shares) 0          
Stock-based compensation cost $ 776     776    
Vesting of restricted stock units, net of treasury stock (in shares)   278,379 30,537      
Vesting of restricted stock units, net of treasury stock (40) $ 3 $ (40) (3)    
Net loss (7,707)       (7,707)  
Other comprehensive loss $ (170)         (170)
Ending balance (in shares) at Jun. 30, 2020 39,449,319 40,353,854 904,535      
Ending balance at Jun. 30, 2020 $ 36,523 $ 404 $ (1,971) 147,233 (108,454) (689)
Beginning balance (in shares) at Mar. 31, 2020   40,266,348 904,535      
Beginning balance at Mar. 31, 2020 39,327 $ 403 $ (1,971) 146,844 (105,272) (677)
Increase (Decrease) in Temporary Equity [Roll Forward]            
Stock-based compensation cost 390     390    
Vesting of restricted stock units, net of treasury stock (in shares)   87,506 0      
Vesting of restricted stock units, net of treasury stock 0 $ 1 $ 0 (1)    
Net loss (3,182)       (3,182)  
Other comprehensive loss $ (12)         (12)
Ending balance (in shares) at Jun. 30, 2020 39,449,319 40,353,854 904,535      
Ending balance at Jun. 30, 2020 $ 36,523 $ 404 $ (1,971) $ 147,233 $ (108,454) $ (689)
v3.20.2
Condensed Consolidated Statements of Cash Flows - Unaudited - USD ($)
$ in Thousands
 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
CASH FLOWS FROM OPERATING ACTIVITIES:    
Net loss $ (7,707) $ (4,731)
Adjustments to reconcile net loss to net cash and cash equivalents provided by (used in) operating activities:    
Depreciation and amortization 5,512 5,473
Asset impairment 0 226
Stock-based compensation expense 760 655
Provision for deferred income taxes 59 40
Change in allowance for doubtful accounts 20 34
Changes in operating assets and liabilities:    
Accounts receivable, net 7,019 3,639
Prepaid expenses and other assets (618) (23)
Operating lease right-of-use assets and liabilities, net (102) 36
Accounts payable, accrued expenses and other liabilities (4,170) (4,030)
Deferred revenue (1,619) 193
Net cash (used in) provided by operating activities (846) 1,512
CASH FLOWS FROM INVESTING ACTIVITIES:    
Purchases of property and equipment (1,972) (2,444)
Net cash used in investing activities (1,972) (2,444)
CASH FLOWS FROM FINANCING ACTIVITIES:    
Repayments on long-term debt and finance leases (1,968) (1,585)
Proceeds from exercise of common stock options 0 40
Purchase of treasury stock and shares received to satisfy minimum tax withholdings (40) (6)
Net cash used in financing activities (2,008) (1,551)
Effect of exchange rate changes on cash and cash equivalents (162) (21)
NET DECREASE IN CASH AND CASH EQUIVALENTS (4,988) (2,504)
Cash and cash equivalents, beginning of period 10,966 15,921
Cash and cash equivalents, end of period 5,978 13,417
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:    
Cash paid for interest 108 120
Cash paid for income taxes 314 403
SUPPLEMENTAL DISCLOSURES OF NON-CASH INVESTING AND FINANCING TRANSACTIONS:    
Minimum long-term debt and finance lease payments in accounts payable 267 88
Accrued property and equipment expenditures $ 5 $ 188
v3.20.2
The Company and Summary of Significant Accounting Principles
 6 Months Ended
Jun. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
The Company and Summary of Significant Accounting Principles The Company and Summary of Significant Accounting Principles
Synacor, Inc., together with its consolidated subsidiaries (collectively, the “Company” or “Synacor”), is a digital technology company that provides email and collaboration software, cloud-based identity management platforms, managed web and mobile portals, and advertising solutions. The Company’s customers include communications providers, media companies, government entities and enterprises. Synacor is a trusted partner for enterprise software platforms and monetization solutions that Synacor delivers through public and private cloud software-as-a-service, software licensing, and professional services. Synacor enables clients to deepen their engagement with their consumers and users.
Basis of Presentation —
The interim unaudited condensed consolidated financial statements and accompanying notes have been prepared in accordance with United States generally accepted accounting principles (“U.S. GAAP”) and include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of the Company’s management, the interim unaudited condensed consolidated financial statements include all adjustments, which include only normal recurring adjustments, necessary for the fair presentation of the Company’s financial position for the periods presented. These interim unaudited condensed consolidated financial statements are not necessarily indicative of the results expected for the full fiscal year or for any subsequent period.
The accompanying condensed consolidated balance sheet as of December 31, 2019 was derived from the audited financial statements as of that date, but does not include all the information and footnotes required by U.S. GAAP. These financial statements should be read in conjunction with the consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019.
Accounting Estimates —
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates, judgments and assumptions that affect the amounts reported and disclosed in the financial statements and the accompanying notes. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Such estimates primarily relate to unsettled transactions and events as of the date of the financial statements. Actual results could differ materially from these estimates and judgments.
Many of our estimates require increased judgment due to the significant volatility, uncertainty and economic disruption of the recent global COVID-19 pandemic. We will continue to monitor the effects of the COVID-19 pandemic, and our estimates and judgments may change materially as new events occur or additional information becomes available to us.
Concentrations of Risk —
As of June 30, 2020 and December 31, 2019, the Company had concentrations equal to or exceeding 10% of the Company’s accounts receivable as follows:
Accounts Receivable
June 30, 2020December 31, 2019
Portal & Advertising Customer A*13 %
* - Less than 10%
For the three and six months ended June 30, 2020 and 2019, the Company had concentrations equal to or exceeding 10% of the Company’s revenue as follows:
Revenue
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Google search12 %12 %*12 %
Portal & Advertising Customer A*12 %*13 %
* - Less than 10%
For the three and six months ended June 30, 2020 and 2019, the following customers received revenue-share payments equal to or exceeding 10% of the Company’s cost of revenue:
Cost of Revenue
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Portal & Advertising Customer B*28 %*29 %
* - Less than 10%
Recent Accounting Pronouncements —
Not Yet Adopted
In June 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update (“ASU”) No. 2016-13 ("ASU 2016-13") Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost. ASU 2016-13 replaces the existing incurred loss impairment model with an expected loss model which requires the use of forward-looking information to calculate credit loss estimates. It also eliminates the concept of other-than-temporary impairment and requires credit losses related to certain available-for-sale debt securities to be recorded through an allowance for credit losses rather than as a reduction in the amortized cost basis of the securities. These changes result in earlier recognition of credit losses. The standard is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2022. Early adoption is permitted. The Company does not believe the impact of adopting this standard will be material to its consolidated financial statements and related disclosures.
Recently Adopted
In August 2018, the FASB issued ASU No. 2018-15, Customer’s Accounting For Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (“ASU 2018-15”), which aligns the requirements for capitalizing implementation costs in a cloud computing arrangement with the requirements for capitalizing implementation costs incurred for an internal-use software license. Adoption of this guidance is required for fiscal years beginning after December 15, 2019 and interim periods within those fiscal years and early adoption is permitted. The amendments will be applied prospectively to all implementation costs incurred after adoption. There was no impact to the Company's condensed consolidation financial statements for the three and six months ended June 30, 2020 as a result of adopting this standard update on January 1, 2020.
The Company considers the applicability and impact of all ASUs. ASUs not listed above were assessed and determined to be either not applicable, or had or are expected to have minimal impact on the Company’s financial statements and related disclosures.
v3.20.2
Revenue from Contracts with Customers
 6 Months Ended
Jun. 30, 2020
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
The Company generates all of its revenue from contracts with customers. Many of the Company’s contracts with customers contain multiple performance obligations. For these contracts, the Company accounts for individual performance obligations separately if they are distinct. The transaction price is allocated to the separate performance obligations on a relative standalone selling price basis. Standalone selling prices of software licenses are typically estimated using the residual approach. Standalone selling prices of services are typically estimated based on observable transactions when these services are sold on a standalone basis. The Company usually expects payment within 30 to 90 days from the invoice date (fulfillment of performance obligations or per contract terms). None of the Company’s contracts as of June 30, 2020 contained a significant financing component. Differences between the amount of revenue recognized and the amount invoiced are recognized as deferred revenue.
Disaggregation of revenue
The following table provides information about disaggregated revenue for the three and six months ended June 30, 2020 and 2019 by the timing of revenue recognition, and includes a reconciliation of the disaggregated revenue by reportable segment (in thousands):
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Software & Services
Products and services transferred over time$8,063  $8,388  $16,393  $17,263  
Products transferred at a point in time2,852  2,200  5,584  4,483  
Total Software & Services10,915  10,588  21,977  21,746  
Portal & Advertising
Products and services transferred over time881  1,202  2,105  2,708  
Products transferred at a point in time6,380  20,059  14,677  39,219  
Total Portal & Advertising7,261  21,261  16,782  41,927  
Total Revenue$18,176  $31,849  $38,759  $63,673  
Revenue disaggregated by geography, based on the billing address of our customer, consists of the following (in thousands):
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Revenue
United States$12,672  $26,974  $27,967  $53,248  
International5,504  4,875  10,792  10,425  
Total revenue$18,176  $31,849  $38,759  $63,673  
Remaining Performance Obligations
Deferred revenue is recorded when cash payments are received or due in advance of revenue recognition from software licenses, professional services, and maintenance agreements. The timing of revenue recognition may differ from the timing of billings to customers.
The changes in deferred revenue, inclusive of both current and long-term, are as follows (in thousands):
Beginning balance - January 1, 2020
$8,875  
Recognition of deferred revenue(5,471) 
Deferral of revenue3,929  
Effect of foreign currency translation(77) 
Ending balance - June 30, 2020$7,256  
The majority of the deferred revenue balance above relates to the maintenance and support contracts for the Company's email software licenses. These are recognized straight-line over the life of the contract, with the majority of the balance being recognized within the next twelve months.
Practical Expedients
The Company generally expenses sales commissions when incurred because the amortization period would have been one year or less. These costs are recorded within sales and marketing expenses.
The Company does not disclose the value of unsatisfied performance obligations for (i) contracts with an original expected length of one year or less and (ii) contracts for which revenue is recognized at the amount to which the Company has the right to invoice for services performed.
v3.20.2
Leases
 6 Months Ended
Jun. 30, 2020
Leases [Abstract]  
Leases Leases
The Company enters into various noncancelable operating lease agreements for certain of our offices, data centers, colocations and network equipment. The Company’s leases have original lease periods expiring between 2020 and 2025. Many leases include one or more options to renew. The Company does not assume renewals in its determination of the lease term unless the renewals are deemed to be reasonably assured at lease commencement. The Company’s variable lease payments are immaterial and its lease agreements do not contain any material residual value guarantees or material restrictive covenants. Operating lease costs are included in cost of revenue and general and administrative costs in the Company’s condensed consolidated statements of operations. Finance lease amortization costs are included in depreciation and amortization, and finance lease interest costs are included in interest expense in the Company’s condensed consolidated statements of operations.
The components of lease costs are as follows (in thousands):
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Finance lease cost
Amortization of right-of-use assets$969  $958  $1,981  $1,586  
Interest26  211  68  400  
Operating lease cost608  1,129  1,325  2,219  
Total lease cost$1,603  $2,298  $3,374  $4,205  
The lease term and discount rate are as follows :
June 30, 2020December 31, 2019
Weighted Average Remaining Lease Term
Operating leases1.8Years2.0Years
Finance leases2.1Years1.2Years
Weighted Average Discount Rate
Operating leases6.0  %6.0  %
Finance leases3.9  %5.0  %
The following is a schedule, by years, of maturities of lease liabilities as of June 30, 2020 (in thousands):
Operating LeasesFinance Leases
The remainder of 2020$1,252  $703  
20211,996  704  
2022933  407  
2023436  67  
202435  29  
2025—  2  
Total undiscounted cash flows4,652  1,912  
Less imputed interest(322) (70) 
Present value of lease liabilities$4,330  $1,842  
Supplemental cash flow information related to leases are as follows (in thousands):
Six Months Ended
June 30,
20202019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$1,429  $2,324  
Operating cash flows from finance leases$68  $400  
Financing cash flows from finance leases$1,968  $1,586  
Lease liabilities arising from obtaining right-of-use-assets:
Operating leases$672  $64  
Finance leases$563  $1,925  
Leases Leases
The Company enters into various noncancelable operating lease agreements for certain of our offices, data centers, colocations and network equipment. The Company’s leases have original lease periods expiring between 2020 and 2025. Many leases include one or more options to renew. The Company does not assume renewals in its determination of the lease term unless the renewals are deemed to be reasonably assured at lease commencement. The Company’s variable lease payments are immaterial and its lease agreements do not contain any material residual value guarantees or material restrictive covenants. Operating lease costs are included in cost of revenue and general and administrative costs in the Company’s condensed consolidated statements of operations. Finance lease amortization costs are included in depreciation and amortization, and finance lease interest costs are included in interest expense in the Company’s condensed consolidated statements of operations.
The components of lease costs are as follows (in thousands):
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Finance lease cost
Amortization of right-of-use assets$969  $958  $1,981  $1,586  
Interest26  211  68  400  
Operating lease cost608  1,129  1,325  2,219  
Total lease cost$1,603  $2,298  $3,374  $4,205  
The lease term and discount rate are as follows :
June 30, 2020December 31, 2019
Weighted Average Remaining Lease Term
Operating leases1.8Years2.0Years
Finance leases2.1Years1.2Years
Weighted Average Discount Rate
Operating leases6.0  %6.0  %
Finance leases3.9  %5.0  %
The following is a schedule, by years, of maturities of lease liabilities as of June 30, 2020 (in thousands):
Operating LeasesFinance Leases
The remainder of 2020$1,252  $703  
20211,996  704  
2022933  407  
2023436  67  
202435  29  
2025—  2  
Total undiscounted cash flows4,652  1,912  
Less imputed interest(322) (70) 
Present value of lease liabilities$4,330  $1,842  
Supplemental cash flow information related to leases are as follows (in thousands):
Six Months Ended
June 30,
20202019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$1,429  $2,324  
Operating cash flows from finance leases$68  $400  
Financing cash flows from finance leases$1,968  $1,586  
Lease liabilities arising from obtaining right-of-use-assets:
Operating leases$672  $64  
Finance leases$563  $1,925  
v3.20.2
Goodwill and Intangible Assets
 6 Months Ended
Jun. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill and Intangible Assets Goodwill and Intangible Assets
The changes in the carrying amount of goodwill for the six months ended June 30, 2020 are as follows (in thousands):
Software & ServicesPortal & AdvertisingTotal
December 31, 2019$11,804  $4,144  $15,948  
Effect of foreign currency translation(8) —  (8) 
June 30, 2020$11,796  $4,144  $15,940  
The Company tests goodwill for impairment at least annually or whenever events or changes in circumstances indicate that the carrying value may not be recoverable. The Company, as a result of the potential future financial impacts of the COVID-19 pandemic, particularly on our Portal & Advertising segment, assessed its goodwill for impairment as of March 31, 2020, for which all reporting units were found to have a fair value greater than there carrying value. As of June 30, 2020 the Company considered the current and future macroeconomic and market conditions, along with its current market capitalization, projected cash flows and forecasts, and projections relating to the impact of the COVID-19 pandemic on each of its reporting units. The Company determined that a triggering event had not occurred as of June 30, 2020 which would require an additional interim impairment test to be performed.
As such, no impairment charges were recorded for the three and six months ended June 30, 2020. The Company has no accumulated impairment losses.
Intangible assets consisted of the following (in thousands):
June 30, 2020December 31, 2019
Customer and publisher relationships$14,780  $14,780  
Technology2,330  2,330  
Trademark300  300  
Intangible assets, gross17,410  17,410  
Less accumulated amortization(10,070) (8,999) 
Intangible assets, net$7,340  $8,411  
Amortization of intangible assets totaled $0.5 million for the three months ended June 30, 2020 and 2019, and $1.1 million for the six months ended June 30, 2020 and 2019.  Based on acquired intangible assets recorded at June 30, 2020, amortization is expected to be $1.1 million for the remainder of 2020, $1.4 million in 2021, $1.3 million in 2022, $1.3 million in 2023, $1.3 million in 2024 and $0.9 million thereafter.
v3.20.2
Property and Equipment - Net
 6 Months Ended
Jun. 30, 2020
Property, Plant and Equipment [Abstract]  
Property and Equipment - Net Property and Equipment - Net
Property and equipment, net consisted of the following (in thousands):
June 30, 2020December 31, 2019
Computer equipment$25,808  $25,392  
Computer software32,530  31,037  
Furniture and fixtures1,308  1,315  
Leasehold improvements1,101  1,116  
Work in process (primarily software development costs)196  187  
Other261  136  
Property and equipment, gross61,204  59,183  
Less accumulated depreciation(48,534) (44,235) 
Property and equipment, net$12,670  $14,948  
Depreciation expense totaled $1.7 million and $2.5 million for the three months ended June 30, 2020 and 2019, respectively. Depreciation expense totaled $4.4 million and $4.4 million for the six months ended June 30, 2020 and 2019, respectively.
Property and equipment includes computer equipment and software held under finance leases of $11.4 million and $10.8 million as of June 30, 2020 and December 31, 2019, respectively. Accumulated depreciation of computer equipment and software held under finance leases amounted to $7.9 million as of June 30, 2020 and $6.2 million as of December 31, 2019.
For the three months ended June 30, 2020 and 2019, respectively, the Company capitalized a total of $0.3 million and $0.8 million of costs that occurred during the application development phase, related to the development of internal-use software. The Company capitalized a total of $0.3 million and $0.4 million of costs related to the development of software for sale or license for the three months ended June 30, 2020 and 2019, respectively, that occurred after technological feasibility had been achieved.
For the six months ended June 30, 2020 and 2019, respectively, the Company capitalized a total of $0.7 million and $1.5 million of costs that occurred during the application development phase, related to the development of internal-use software. The Company capitalized a total of $0.8 million and $0.7 million of costs related to the development of software for sale or license for the six months ended June 30, 2020 and 2019, respectively, that occurred after technological feasibility had been achieved.
Amortization of software capitalized for internal use was $0.7 million and $1.0 million for the three months ended June 30, 2020 and June 30, 2019 and $1.3 million and $2.1 million for the six months ended June 30, 2020 and June 30, 2019, respectively. Amortization of software capitalized for internal use is included in depreciation and amortization in the consolidated statement of operations.
Amortization of software for sale or license was $0.5 million and $0.4 million for the three months ended June 30, 2020 and June 30, 2019 and $1.1 million and $0.5 million for the six months ended June 30, 2020 and June 30, 2019, respectively. Amortization of software for sale or license is included in cost of revenue in the consolidated statement of operations.
There were no impairment charges during the three and six months ended June 30, 2020. There were no impairment charges during the three months ended June 30, 2019. Impairment charges related to software, previously capitalized for internal use, for the six months ended June 30, 2019 was $0.2 million and was included in general and administrative expense in the consolidated statement of operations. The impairment charges were a result of circumstances that indicated that the carrying values of the assets were not fully recoverable. The Company utilizes the discounted cash flow method to determine the fair value of the capitalized software assets. 
The following table sets forth long-lived tangible assets by geographic area (in thousands):
June 30, 2020December 31, 2019
Long-lived tangible assets:
United States$12,434  $14,629  
International236  319  
Total long-lived tangible assets$12,670  $14,948  
v3.20.2
Accrued Expenses and Other Current Liabilities
 6 Months Ended
Jun. 30, 2020
Accounts Payable and Accrued Liabilities, Current [Abstract]  
Accrued Expenses and Other Current Liabilities Accrued Expenses and Other Current Liabilities
Accrued expenses and other current liabilities consisted of the following (in thousands):
June 30, 2020December 31, 2019
Accrued compensation$1,555  $4,209  
Accrued content fees and other costs of revenue90  151  
Accrued taxes381  192  
Accrued royalties and rebates763  930  
Other624  396  
Total$3,413  $5,878  
v3.20.2
Segment Information
 6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
Segment Information Segment Information
The Company operates its business in two reportable segments: 1) Software & Services and 2) Portal & Advertising. Software & Services generates revenue by providing cloud-based identity management solutions and email/collaboration products. Portal & Advertising generates managed portal fees and advertising revenue from its traffic on its Managed Portals and other advertising solutions it provides for publishers.
The Company’s operations are organized and managed by type of products and services and segment information is reported accordingly. The Company’s chief operating decision maker (the “CODM”) is its Chief Executive Officer. The CODM reviews financial performance and allocates resources by reportable segment. There have been no operating segments aggregated to arrive at the Company’s reportable segments.
The accounting policies of each segment are the same as those described in the summary of significant accounting policies, refer to Note 1— Summary of Significant Accounting Policies, for further details. The Company evaluates the performance of its segments and allocates resources to them based on Segment Adjusted EBITDA. Segment Adjusted EBITDA is defined as EBITDA (earnings before interest, income taxes, depreciation and amortization) adjusted for certain non-cash items and other non-recurring income and expenses.
Revenue for all operating segments include only transactions with unaffiliated customers and there is no intersegment revenue.
The Company does not account for, and does not report to management, its assets or capital expenditures by segment other than goodwill and intangible assets used for impairment analysis purposes.
The tables below summarize the financial information for the Company’s reportable segments for the three and six months ended June 30, 2020 and 2019 (in thousands). The “Corporate Unallocated Expenses” category, as it relates to Segment Adjusted EBITDA, primarily includes corporate overhead costs, such as rent, payroll and related benefit costs and professional services which are not directly attributable to any individual segment.
Three Months Ended
June 30, 2020		Six Months Ended
June 30, 2020
RevenueCost of revenue (1)Segment Adjusted
EBITDA		RevenueCost of revenue (1)Segment Adjusted
EBITDA
Software & Services$10,915  $3,315  $3,718  $21,977  $6,521  $7,246  
Portal & Advertising7,261  5,721  (403) 16,782  13,244  (644) 
Corporate Unallocated Expenses—  —  (2,860) —  —  (5,834) 
Total Company$18,176  $9,036  $455  $38,759  $19,765  $768  

Three Months Ended
June 30, 2019		Six Months Ended
June 30, 2019
RevenueCost of revenue (1)Segment Adjusted
EBITDA		RevenueCost of revenue (1)Segment Adjusted
EBITDA
Software & Services$10,588  $3,234  $2,794  $21,746  $6,737  $5,588  
Portal & Advertising21,261  13,918  2,534  41,927  26,921  5,155  
Corporate Unallocated Expenses—  —  (3,713) —  —  (7,424) 
Total Company$31,849  $17,152  $1,615  $63,673  $33,658  $3,319  

Notes:
(1)Exclusive of depreciation and amortization shown separately on the condensed consolidated statements of operations
The following table reconciles total Segment Adjusted EBITDA to Net loss (in thousands):
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Total Segment Adjusted EBITDA$455  $1,615  $768  $3,319  
Less:
Provision for income taxes(202) (273) (533) (550) 
Interest expense(50) (55) (109) (119) 
Other income (expense), net175  (207) 342  9  
Depreciation and amortization(2,765) (2,986) (5,497) (5,473) 
Asset impairment—  —  —  (226) 
Stock-based compensation expense(383) (324) (760) (655) 
Restructuring costs(60) —  (120) —  
Certain legal and professional services fees*(352) (257) (1,798) (1,036) 
Net loss$(3,182) $(2,487) $(7,707) $(4,731) 

Notes:
*"Certain legal and professional services fees" includes legal fees and other related expenses outside the ordinary course of business, as well as fees and expenses related to merger and acquisition activities.
v3.20.2
Commitments and Contingencies
 6 Months Ended
Jun. 30, 2020
Commitments and Contingencies Disclosure [Abstract]  
Commitments and Contingencies Commitments and Contingencies
Litigation —The Company and its Chief Executive Officer and former Chief Financial Officer were named as defendants in a federal securities class action lawsuit filed on April 4, 2018 in the United States District Court for the Southern District of New York. The class includes persons who purchased the Company’s shares between May 4, 2016 and March 15, 2018. The plaintiff alleged that the Company made materially false and misleading statements regarding its contract with AT&T and the timing of revenue to be derived therefrom, and that as a result, class members suffered losses because Synacor shares traded at artificially inflated prices. The plaintiff sought an unspecified amount of damages, as well as interest, attorneys’ fees and legal expenses. The plaintiff filed an amended complaint on August 2, 2018, a second amended complaint on November 2, 2018, and the Company filed a motion to dismiss on December 17, 2018. The plaintiff filed an opposition to the motion to dismiss on January 19, 2019 and the Company filed its reply to plaintiff’s opposition on February 15, 2019. On August 28, 2019, the court granted the Company's motion to dismiss but permitted the plaintiff to seek leave to replead. On October 2, 2019, the plaintiff filed a letter application seeking the court's leave to file a third amended complaint. The Company filed a letter in opposition to the plaintiff's motion on October 21, 2019. The court denied plaintiffs’ application to file an amended complaint and ordered the case closed on November 15, 2019. The Clerk of the Court entered judgment in favor of the Company and the individual defendants and closed the case on November 19, 2019. Plaintiff filed its Notice of Appeal on December 16, 2019. Plaintiff-Appellant filed its brief in support of its appeal on March 20, 2020. Defendants-Appellees filed their reply brief in opposition on June 19, 2020 and Plaintiff-Appellant filed its subsequent reply brief in support of its appeal on July 10, 2020. Oral arguments are pending to be scheduled in front of the United States Court of Appeals for the Second Circuit. The Company disputes these claims and intends to defend them vigorously. The Company cannot yet determine whether it is probable that a loss will be incurred in connection with this complaint, nor can the Company reasonably estimate the potential loss, if any. Legal fees and liabilities related to this lawsuit are covered by our D&O insurance policy now that the Company has reached its deductible.
In addition, the Company is, from time to time, party to litigation arising in the ordinary course of business. It does not believe that the outcome of these claims will have a material adverse effect on its consolidated financial position, results of operations or cash flows based on the status of proceedings at this time. However, these matters are subject to inherent uncertainties and the Company’s view of these matters may change in the future.
v3.20.2
Stock-based Compensation
 6 Months Ended
Jun. 30, 2020
Share-based Payment Arrangement [Abstract]  
Stock-based Compensation Stock-based Compensation
The Company has stock-based employee compensation plans for which compensation cost is recognized in its financial statements. The Company is authorized to grant key employees stock-based incentive awards, including options to purchase common stock, stock appreciation rights, restricted stock units ("RSUs"), performance stock units ("PSUs") or other stock units. The cost is measured at the grant date, based on the fair value of the award, determined using the Black-Scholes option pricing model, and is recognized as an expense over the employee’s requisite service period (generally the vesting period of the equity award).
The following table presents the weighted-average assumptions used to estimate the fair value of options granted during the periods indicated:
Six Months Ended
June 30, 2020		Six Months Ended
June 30, 2019
Weighted average grant date fair value$0.88  $1.00  
Expected dividend yield— %— %
Expected stock price volatility63 %66 %
Risk-free interest rate2.0 %2.3 %
Expected life of options (in years)5.786.09
Total stock-based compensation expense included in the accompanying condensed consolidated statements of operations for the periods presented, is as follows (in thousands):
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Technology and development$56  $92  $113  $195  
Sales and marketing103  111  204  226  
General and administrative224  121  443  234  
Total stock-based compensation expense$383  $324  $760  $655  
Stock Option Activity – A summary of the stock option activity for the six months ended June 30, 2020 is presented below:
Number of
Shares		Weighted
Average
Exercise
Price		Weighted
Average
Remaining
Contractual
Term (years)		Aggregate
Intrinsic
Value (in
thousands)
Outstanding at January 1, 2020
7,296,746  $2.48  
Granted80,100  1.51  
Exercised—  —  
Forfeited(56,609) 2.14  
Expired(521,317) 2.60  
Outstanding at June 30, 20206,798,920  $2.46  5.18$—  
Vested and expected to vest at June 30, 20206,774,447  $2.46  5.16$—  
Vested and exercisable at June 30, 20205,871,832  $2.52  4.73$—  
Aggregate intrinsic value represents the difference between the Company’s closing stock price of its common stock and the exercise price of outstanding, in-the-money options. The Company’s closing stock price as reported on the Nasdaq Global Market as of June 30, 2020 was $1.13 per share. The total intrinsic value of options exercised for the three and six months ended June 30, 2020 was minimal. The weighted average fair value of options granted during the six months ended June 30, 2020 amounted to $0.88 per option share.
As of June 30, 2020, the unrecognized compensation cost related to options granted, for which vesting is probable, and adjusted for estimated forfeitures, was approximately $0.9 million. This cost is expected to be recognized over a weighted-average remaining period of 1.87 years.
RSU Activity —A summary of RSU activity for the six months ended June 30, 2020 is as follows:
Number of SharesWeighted Average
Fair Value
Unvested—January 1, 2020
677,354  $1.54  
Granted154,967  1.25  
Vested(278,379) 1.39  
Forfeited(1,918) 1.76  
Unvested—June 30, 2020
552,024  $1.54  
As of June 30, 2020, total unrecognized compensation cost, adjusted for estimated forfeitures, related to RSUs was $0.6 million. This cost is expected to be recognized over a weighted-average remaining period of 1.81 years.
PSU Activity  — A summary of PSU activity for the six months ended June 30, 2020 is as follows:
Number of SharesWeighted Average
Fair Value
Unvested—January 1, 2020
297,789  $1.36  
Granted—  —  
Vested—  —  
Forfeited(74,442) —  
Unvested—June 30, 2020
223,347  $1.36  
As of June 30, 2020, total unrecognized compensation cost, adjusted for estimated forfeitures, related to PSUs was $0.2 million. This cost is expected to be recognized over a weighted-average remaining period of 2.51 years.
v3.20.2
Net Loss Per Common Share Data
 6 Months Ended
Jun. 30, 2020
Earnings Per Share [Abstract]  
Net Loss Per Common Share Data Net Loss Per Common Share Data
Basic net loss per share is computed using the weighted-average number of common shares outstanding during the period. Diluted net loss per share is computed using the weighted-average number of common shares and, if dilutive, potential common shares outstanding during the period. The Company’s potential common shares consist of the incremental common shares issuable upon the exercise of stock options, warrants, and to a lesser extent, shares issuable upon the release of RSUs. The dilutive effect of these potential common shares is reflected in diluted earnings per share by application of the treasury stock method.
The following securities were excluded from the calculation of diluted net loss per share because their effect would have been anti-dilutive for the periods presented:
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Anti-dilutive equity awards:
Stock options6,898,127  7,547,855  7,031,000  7,588,267  
Restricted stock units562,380  388,169  600,705  262,561  
Performance based stock units223,347  —  248,161  —  
v3.20.2
Merger Agreement with Qumu Corporation
 6 Months Ended
Jun. 30, 2020
Business Combinations [Abstract]  
Merger Agreement with Qumu Corporation Merger Agreement with Qumu Corporation
As previously disclosed, on February 11, 2020, the Company, Qumu Corporation, a Minnesota corporation (“Qumu”), and Quantum Merger Sub I, Inc., a Minnesota corporation and a direct, wholly owned subsidiary of the Company (“Merger Sub”), entered into an Agreement and Plan of Merger and Reorganization (the “Merger Agreement”) for a proposed “merger of equals” transaction. The Merger Agreement provided that, subject to the conditions set forth in the Merger Agreement, Merger Sub would merge with and into Qumu (the “Merger”), with Qumu surviving the Merger as a wholly owned subsidiary of the Company.
On June 29, 2020, Synacor, Qumu and Merger Sub entered into a mutual termination agreement pursuant to which the parties mutually agreed to terminate the Merger Agreement (the “Mutual Termination Agreement”). Under the terms of the Mutual Termination Agreement, Qumu agreed to immediately pay Synacor a fee in the amount of $250,000, and has also agreed to pay Synacor an additional fee in the amount of $1,450,000 if Qumu enters into a binding definitive agreement for an acquisition transaction within 15 months of the date of the Mutual Termination Agreement, and which is ultimately consummated. The Mutual Termination Agreement also includes mutual releases of known and unknown claims among Synacor, Merger Sub and Qumu arising out of, relating to, or in connection with the Merger Agreement and the Merger.
v3.20.2
Subsequent Event
 6 Months Ended
Jun. 30, 2020
Subsequent Events [Abstract]  
Subsequent Event Subsequent EventOn August 4, 2020, the Company executed a reduction in workforce, with estimated $0.8 million of severance expense expected to recorded in the third quarter of 2020. Severance payments are estimated to be substantially complete by the fourth quarter of 2020. Total annual compensation savings are forecasted to be $3.5 million.
v3.20.2
The Company and Summary of Significant Accounting Principles (Policies)
 6 Months Ended
Jun. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Basis of Presentation
Basis of Presentation —
The interim unaudited condensed consolidated financial statements and accompanying notes have been prepared in accordance with United States generally accepted accounting principles (“U.S. GAAP”) and include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of the Company’s management, the interim unaudited condensed consolidated financial statements include all adjustments, which include only normal recurring adjustments, necessary for the fair presentation of the Company’s financial position for the periods presented. These interim unaudited condensed consolidated financial statements are not necessarily indicative of the results expected for the full fiscal year or for any subsequent period.
The accompanying condensed consolidated balance sheet as of December 31, 2019 was derived from the audited financial statements as of that date, but does not include all the information and footnotes required by U.S. GAAP. These financial statements should be read in conjunction with the consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019.
Accounting Estimates
Accounting Estimates —
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates, judgments and assumptions that affect the amounts reported and disclosed in the financial statements and the accompanying notes. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Such estimates primarily relate to unsettled transactions and events as of the date of the financial statements. Actual results could differ materially from these estimates and judgments.
Many of our estimates require increased judgment due to the significant volatility, uncertainty and economic disruption of the recent global COVID-19 pandemic. We will continue to monitor the effects of the COVID-19 pandemic, and our estimates and judgments may change materially as new events occur or additional information becomes available to us.
Recent Accounting Pronouncements
Recent Accounting Pronouncements —
Not Yet Adopted
In June 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update (“ASU”) No. 2016-13 ("ASU 2016-13") Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost. ASU 2016-13 replaces the existing incurred loss impairment model with an expected loss model which requires the use of forward-looking information to calculate credit loss estimates. It also eliminates the concept of other-than-temporary impairment and requires credit losses related to certain available-for-sale debt securities to be recorded through an allowance for credit losses rather than as a reduction in the amortized cost basis of the securities. These changes result in earlier recognition of credit losses. The standard is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2022. Early adoption is permitted. The Company does not believe the impact of adopting this standard will be material to its consolidated financial statements and related disclosures.
Recently Adopted
In August 2018, the FASB issued ASU No. 2018-15, Customer’s Accounting For Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (“ASU 2018-15”), which aligns the requirements for capitalizing implementation costs in a cloud computing arrangement with the requirements for capitalizing implementation costs incurred for an internal-use software license. Adoption of this guidance is required for fiscal years beginning after December 15, 2019 and interim periods within those fiscal years and early adoption is permitted. The amendments will be applied prospectively to all implementation costs incurred after adoption. There was no impact to the Company's condensed consolidation financial statements for the three and six months ended June 30, 2020 as a result of adopting this standard update on January 1, 2020.
The Company considers the applicability and impact of all ASUs. ASUs not listed above were assessed and determined to be either not applicable, or had or are expected to have minimal impact on the Company’s financial statements and related disclosures.
v3.20.2
The Company and Summary of Significant Accounting Principles (Tables)
 6 Months Ended
Jun. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Schedule of Concentrations Equal to or Exceeding 10% of Company's Accounts Receivable, Revenue, and Cost of Revenue
As of June 30, 2020 and December 31, 2019, the Company had concentrations equal to or exceeding 10% of the Company’s accounts receivable as follows:
Accounts Receivable
June 30, 2020December 31, 2019
Portal & Advertising Customer A*13 %
* - Less than 10%
For the three and six months ended June 30, 2020 and 2019, the Company had concentrations equal to or exceeding 10% of the Company’s revenue as follows:
Revenue
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Google search12 %12 %*12 %
Portal & Advertising Customer A*12 %*13 %
* - Less than 10%
For the three and six months ended June 30, 2020 and 2019, the following customers received revenue-share payments equal to or exceeding 10% of the Company’s cost of revenue:
Cost of Revenue
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Portal & Advertising Customer B*28 %*29 %
* - Less than 10%
v3.20.2
Revenue from Contracts with Customers (Tables)
 6 Months Ended
Jun. 30, 2020
Revenue from Contract with Customer [Abstract]  
Summary of Timing of Revenue Recognition, Includes Reconciliation of Disaggregated Revenue by Reportable Segment
The following table provides information about disaggregated revenue for the three and six months ended June 30, 2020 and 2019 by the timing of revenue recognition, and includes a reconciliation of the disaggregated revenue by reportable segment (in thousands):
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Software & Services
Products and services transferred over time$8,063  $8,388  $16,393  $17,263  
Products transferred at a point in time2,852  2,200  5,584  4,483  
Total Software & Services10,915  10,588  21,977  21,746  
Portal & Advertising
Products and services transferred over time881  1,202  2,105  2,708  
Products transferred at a point in time6,380  20,059  14,677  39,219  
Total Portal & Advertising7,261  21,261  16,782  41,927  
Total Revenue$18,176  $31,849  $38,759  $63,673  
Summary of Revenue Disaggregated by Geography Areas
Revenue disaggregated by geography, based on the billing address of our customer, consists of the following (in thousands):
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Revenue
United States$12,672  $26,974  $27,967  $53,248  
International5,504  4,875  10,792  10,425  
Total revenue$18,176  $31,849  $38,759  $63,673  
Schedule of Contract with Customer, Asset and Liability The changes in deferred revenue, inclusive of both current and long-term, are as follows (in thousands):
Beginning balance - January 1, 2020
$8,875  
Recognition of deferred revenue(5,471) 
Deferral of revenue3,929  
Effect of foreign currency translation(77) 
Ending balance - June 30, 2020$7,256  
v3.20.2
Leases (Tables)
 6 Months Ended
Jun. 30, 2020
Leases [Abstract]  
Schedule of Components of Lease Costs, Lease Term and Discount Rate
The components of lease costs are as follows (in thousands):
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Finance lease cost
Amortization of right-of-use assets$969  $958  $1,981  $1,586  
Interest26  211  68  400  
Operating lease cost608  1,129  1,325  2,219  
Total lease cost$1,603  $2,298  $3,374  $4,205  
The lease term and discount rate are as follows :
June 30, 2020December 31, 2019
Weighted Average Remaining Lease Term
Operating leases1.8Years2.0Years
Finance leases2.1Years1.2Years
Weighted Average Discount Rate
Operating leases6.0  %6.0  %
Finance leases3.9  %5.0  %
Schedule of Maturities of Operating Leases Liabilities
The following is a schedule, by years, of maturities of lease liabilities as of June 30, 2020 (in thousands):
Operating LeasesFinance Leases
The remainder of 2020$1,252  $703  
20211,996  704  
2022933  407  
2023436  67  
202435  29  
2025—  2  
Total undiscounted cash flows4,652  1,912  
Less imputed interest(322) (70) 
Present value of lease liabilities$4,330  $1,842  
Schedule of Maturities of Finance Leases Liabilities
The following is a schedule, by years, of maturities of lease liabilities as of June 30, 2020 (in thousands):
Operating LeasesFinance Leases
The remainder of 2020$1,252  $703  
20211,996  704  
2022933  407  
2023436  67  
202435  29  
2025—  2  
Total undiscounted cash flows4,652  1,912  
Less imputed interest(322) (70) 
Present value of lease liabilities$4,330  $1,842  
Schedule of Supplemental Cash Flow Leases
Supplemental cash flow information related to leases are as follows (in thousands):
Six Months Ended
June 30,
20202019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$1,429  $2,324  
Operating cash flows from finance leases$68  $400  
Financing cash flows from finance leases$1,968  $1,586  
Lease liabilities arising from obtaining right-of-use-assets:
Operating leases$672  $64  
Finance leases$563  $1,925  
v3.20.2
Goodwill and Intangible Assets (Tables)
 6 Months Ended
Jun. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Changes in the Carrying Amount of Goodwill
The changes in the carrying amount of goodwill for the six months ended June 30, 2020 are as follows (in thousands):
Software & ServicesPortal & AdvertisingTotal
December 31, 2019$11,804  $4,144  $15,948  
Effect of foreign currency translation(8) —  (8) 
June 30, 2020$11,796  $4,144  $15,940  
Schedule of Intangible Assets
Intangible assets consisted of the following (in thousands):
June 30, 2020December 31, 2019
Customer and publisher relationships$14,780  $14,780  
Technology2,330  2,330  
Trademark300  300  
Intangible assets, gross17,410  17,410  
Less accumulated amortization(10,070) (8,999) 
Intangible assets, net$7,340  $8,411  
v3.20.2
Property and Equipment - Net (Tables)
 6 Months Ended
Jun. 30, 2020
Property, Plant and Equipment [Abstract]  
Schedule of Property and Equipment
Property and equipment, net consisted of the following (in thousands):
June 30, 2020December 31, 2019
Computer equipment$25,808  $25,392  
Computer software32,530  31,037  
Furniture and fixtures1,308  1,315  
Leasehold improvements1,101  1,116  
Work in process (primarily software development costs)196  187  
Other261  136  
Property and equipment, gross61,204  59,183  
Less accumulated depreciation(48,534) (44,235) 
Property and equipment, net$12,670  $14,948  
Schedule of Long Lived Tangible Assets by Geographic Area
The following table sets forth long-lived tangible assets by geographic area (in thousands):
June 30, 2020December 31, 2019
Long-lived tangible assets:
United States$12,434  $14,629  
International236  319  
Total long-lived tangible assets$12,670  $14,948  
v3.20.2
Accrued Expenses and Other Current Liabilities (Tables)
 6 Months Ended
Jun. 30, 2020
Accounts Payable and Accrued Liabilities, Current [Abstract]  
Schedule of Accrued Expenses and Other Current Liabilities
Accrued expenses and other current liabilities consisted of the following (in thousands):
June 30, 2020December 31, 2019
Accrued compensation$1,555  $4,209  
Accrued content fees and other costs of revenue90  151  
Accrued taxes381  192  
Accrued royalties and rebates763  930  
Other624  396  
Total$3,413  $5,878  
v3.20.2
Segment Information (Tables)
 6 Months Ended
Jun. 30, 2020
Segment Reporting [Abstract]  
Summary of Financial Information for Companies Reportable Segments
The tables below summarize the financial information for the Company’s reportable segments for the three and six months ended June 30, 2020 and 2019 (in thousands). The “Corporate Unallocated Expenses” category, as it relates to Segment Adjusted EBITDA, primarily includes corporate overhead costs, such as rent, payroll and related benefit costs and professional services which are not directly attributable to any individual segment.
Three Months Ended
June 30, 2020		Six Months Ended
June 30, 2020
RevenueCost of revenue (1)Segment Adjusted
EBITDA		RevenueCost of revenue (1)Segment Adjusted
EBITDA
Software & Services$10,915  $3,315  $3,718  $21,977  $6,521  $7,246  
Portal & Advertising7,261  5,721  (403) 16,782  13,244  (644) 
Corporate Unallocated Expenses—  —  (2,860) —  —  (5,834) 
Total Company$18,176  $9,036  $455  $38,759  $19,765  $768  

Three Months Ended
June 30, 2019		Six Months Ended
June 30, 2019
RevenueCost of revenue (1)Segment Adjusted
EBITDA		RevenueCost of revenue (1)Segment Adjusted
EBITDA
Software & Services$10,588  $3,234  $2,794  $21,746  $6,737  $5,588  
Portal & Advertising21,261  13,918  2,534  41,927  26,921  5,155  
Corporate Unallocated Expenses—  —  (3,713) —  —  (7,424) 
Total Company$31,849  $17,152  $1,615  $63,673  $33,658  $3,319  

Notes:
(1)Exclusive of depreciation and amortization shown separately on the condensed consolidated statements of operations
Reconciliation of Total Segment Adjusted EBITDA to Net Loss
The following table reconciles total Segment Adjusted EBITDA to Net loss (in thousands):
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Total Segment Adjusted EBITDA$455  $1,615  $768  $3,319  
Less:
Provision for income taxes(202) (273) (533) (550) 
Interest expense(50) (55) (109) (119) 
Other income (expense), net175  (207) 342  9  
Depreciation and amortization(2,765) (2,986) (5,497) (5,473) 
Asset impairment—  —  —  (226) 
Stock-based compensation expense(383) (324) (760) (655) 
Restructuring costs(60) —  (120) —  
Certain legal and professional services fees*(352) (257) (1,798) (1,036) 
Net loss$(3,182) $(2,487) $(7,707) $(4,731) 

Notes:
*"Certain legal and professional services fees" includes legal fees and other related expenses outside the ordinary course of business, as well as fees and expenses related to merger and acquisition activities.
v3.20.2
Stock-based Compensation (Tables)
 6 Months Ended
Jun. 30, 2020
Share-based Payment Arrangement [Abstract]  
Schedule of Weighted Average Assumptions Used to Estimate the Fair Value of Options Granted
The following table presents the weighted-average assumptions used to estimate the fair value of options granted during the periods indicated:
Six Months Ended
June 30, 2020		Six Months Ended
June 30, 2019
Weighted average grant date fair value$0.88  $1.00  
Expected dividend yield— %— %
Expected stock price volatility63 %66 %
Risk-free interest rate2.0 %2.3 %
Expected life of options (in years)5.786.09
Schedule of Total Stock Based Compensation Expense
Total stock-based compensation expense included in the accompanying condensed consolidated statements of operations for the periods presented, is as follows (in thousands):
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Technology and development$56  $92  $113  $195  
Sales and marketing103  111  204  226  
General and administrative224  121  443  234  
Total stock-based compensation expense$383  $324  $760  $655  
Summary of Stock Option Activity
Stock Option Activity – A summary of the stock option activity for the six months ended June 30, 2020 is presented below:
Number of
Shares		Weighted
Average
Exercise
Price		Weighted
Average
Remaining
Contractual
Term (years)		Aggregate
Intrinsic
Value (in
thousands)
Outstanding at January 1, 2020
7,296,746  $2.48  
Granted80,100  1.51  
Exercised—  —  
Forfeited(56,609) 2.14  
Expired(521,317) 2.60  
Outstanding at June 30, 20206,798,920  $2.46  5.18$—  
Vested and expected to vest at June 30, 20206,774,447  $2.46  5.16$—  
Vested and exercisable at June 30, 20205,871,832  $2.52  4.73$—  
Summary of RSU Activity
RSU Activity —A summary of RSU activity for the six months ended June 30, 2020 is as follows:
Number of SharesWeighted Average
Fair Value
Unvested—January 1, 2020
677,354  $1.54  
Granted154,967  1.25  
Vested(278,379) 1.39  
Forfeited(1,918) 1.76  
Unvested—June 30, 2020
552,024  $1.54  
Summary of PSU Activity
PSU Activity  — A summary of PSU activity for the six months ended June 30, 2020 is as follows:
Number of SharesWeighted Average
Fair Value
Unvested—January 1, 2020
297,789  $1.36  
Granted—  —  
Vested—  —  
Forfeited(74,442) —  
Unvested—June 30, 2020
223,347  $1.36  
v3.20.2
Net Loss Per Common Share Data (Tables)
 6 Months Ended
Jun. 30, 2020
Earnings Per Share [Abstract]  
Schedule of Securities Excluded from Calculation of Diluted Net Loss Per Share
The following securities were excluded from the calculation of diluted net loss per share because their effect would have been anti-dilutive for the periods presented:
Three Months Ended
June 30,		Six Months Ended
June 30,
2020201920202019
Anti-dilutive equity awards:
Stock options6,898,127  7,547,855  7,031,000  7,588,267  
Restricted stock units562,380  388,169  600,705  262,561  
Performance based stock units223,347  —  248,161  —  
v3.20.2
The Company and Summary of Significant Accounting Principles - Schedule of Concentrations Equal to or Exceeding 10% of Company's Accounts Receivable, Revenue, and Cost of Revenue (Details)
 3 Months Ended 6 Months Ended 12 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2019
Dec. 31, 2019
Credit Concentration Risk | Accounts Receivable | Portal & Advertising Customer A        
Concentration Risk [Line Items]        
Concentration risk, percentage       13.00%
Customer Concentration Risk | Revenue | Google search        
Concentration Risk [Line Items]        
Concentration risk, percentage 12.00% 12.00% 12.00%  
Customer Concentration Risk | Revenue | Portal & Advertising Customer A        
Concentration Risk [Line Items]        
Concentration risk, percentage   12.00% 13.00%  
Customer Concentration Risk | Cost of Revenue | Portal & Advertising Customer B        
Concentration Risk [Line Items]        
Concentration risk, percentage   28.00% 29.00%  
v3.20.2
Revenue from Contracts with Customers - Summary of Timing of Revenue Recognition, Includes Reconciliation of Disaggregated by Reportable Segment (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Disaggregation of Revenue [Line Items]        
Total revenue $ 18,176 $ 31,849 $ 38,759 $ 63,673
Software & Services        
Disaggregation of Revenue [Line Items]        
Total revenue 10,915 10,588 21,977 21,746
Software & Services | Products and services transferred over time        
Disaggregation of Revenue [Line Items]        
Total revenue 8,063 8,388 16,393 17,263
Software & Services | Products transferred at a point in time        
Disaggregation of Revenue [Line Items]        
Total revenue 2,852 2,200 5,584 4,483
Portal & Advertising        
Disaggregation of Revenue [Line Items]        
Total revenue 7,261 21,261 16,782 41,927
Portal & Advertising | Products and services transferred over time        
Disaggregation of Revenue [Line Items]        
Total revenue 881 1,202 2,105 2,708
Portal & Advertising | Products transferred at a point in time        
Disaggregation of Revenue [Line Items]        
Total revenue $ 6,380 $ 20,059 $ 14,677 $ 39,219
v3.20.2
Revenue from Contracts with Customers - Schedule of Contract with Customer, Asset and Liability (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Disaggregation of Revenue [Line Items]        
Total revenue $ 18,176 $ 31,849 $ 38,759 $ 63,673
United States        
Disaggregation of Revenue [Line Items]        
Total revenue 12,672 26,974 27,967 53,248
International        
Disaggregation of Revenue [Line Items]        
Total revenue $ 5,504 $ 4,875 $ 10,792 $ 10,425
v3.20.2
Revenue from Contracts with Customers - Schedule of Changes in Deferred Revenue, Inclusive of Both Current and Long-term (Details)
$ in Thousands
 6 Months Ended
Jun. 30, 2020
USD ($)
Movement in Deferred Revenue [Roll Forward]  
Beginning balance $ 8,875
Recognition of deferred revenue (5,471)
Deferral of revenue 3,929
Effect of foreign currency translation (77)
Ending balance $ 7,256
v3.20.2
Revenue from Contracts with Customers - Remaining Performance Obligations - Additional Information (Details)
Jun. 30, 2020
Maintenance and Support Contracts for Email Software Licenses | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-07-01  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Revenue, remaining performance obligation, expected timing of satisfaction, period 12 months
v3.20.2
Leases - Schedule of Components of Lease Costs (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Leases [Abstract]        
Amortization of right-of-use assets $ 969 $ 958 $ 1,981 $ 1,586
Interest 26 211 68 400
Operating lease cost 608 1,129 1,325 2,219
Total lease cost $ 1,603 $ 2,298 $ 3,374 $ 4,205
v3.20.2
Leases - Schedule of Lease Term and Discount Rate (Details)
Jun. 30, 2020
Dec. 31, 2019
Leases [Abstract]    
Weighted average remaining lease term, operating leases 1 year 9 months 18 days 2 years
Weighted average remaining lease term, finance leases 2 years 1 month 6 days 1 year 2 months 12 days
Weighted average discount rate, operating leases 6.00% 6.00%
Weighted average discount rate, finance leases 3.90% 5.00%
v3.20.2
Leases - Schedule of Maturities of Operating and Finance Leases Liabilities (Details)
$ in Thousands
Jun. 30, 2020
USD ($)
Operating Leases  
The remainder of 2020 $ 1,252
2021 1,996
2022 933
2023 436
2024 35
2025 0
Total undiscounted cash flows 4,652
Less imputed interest (322)
Present value of lease liabilities 4,330
Finance Leases  
The remainder of 2020 703
2021 704
2022 407
2023 67
2024 29
2025 2
Total undiscounted cash flows 1,912
Less imputed interest (70)
Present value of lease liabilities $ 1,842
v3.20.2
Leases - Schedule of Supplemental Cash Flow Information Related to Leases (Details) - USD ($)
$ in Thousands
 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Cash paid for amounts included in the measurement of lease liabilities:    
Operating cash flows from operating leases $ 1,429 $ 2,324
Operating cash flows from finance leases 68 400
Financing cash flows from finance leases 1,968 1,586
Lease liabilities arising from obtaining right-of-use-assets:    
Operating leases 672 64
Finance leases $ 563 $ 1,925
v3.20.2
Goodwill and Intangible Assets - Schedule of Changes in the Carrying Amount of Goodwill (Details)
$ in Thousands
 6 Months Ended
Jun. 30, 2020
USD ($)
Goodwill [Roll Forward]  
Beginning balance $ 15,948
Effect of foreign currency translation (8)
Ending balance 15,940
Software & Services  
Goodwill [Roll Forward]  
Beginning balance 11,804
Effect of foreign currency translation (8)
Ending balance 11,796
Portal & Advertising  
Goodwill [Roll Forward]  
Beginning balance 4,144
Effect of foreign currency translation 0
Ending balance $ 4,144
v3.20.2
Goodwill and Intangible Assets - Additional Information (Details) - USD ($)
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Goodwill and Intangible Assets Disclosure [Abstract]        
Goodwill impairment loss $ 0   $ 0  
Accumulated impairment losses 0   0  
Amortization of intangible assets $ 500,000 $ 500,000 $ 1,100,000 $ 1,100,000
v3.20.2
Goodwill and Intangible Assets - Schedule of Intangible Assets (Details) - USD ($)
$ in Thousands
Jun. 30, 2020
Dec. 31, 2019
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, gross $ 17,410 $ 17,410
Less accumulated amortization (10,070) (8,999)
Intangible assets, net 7,340 8,411
Customer and publisher relationships    
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, gross 14,780 14,780
Technology    
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, gross 2,330 2,330
Trademark    
Finite-Lived Intangible Assets [Line Items]    
Intangible assets, gross $ 300 $ 300
v3.20.2
Goodwill and Intangible Assets - Estimated Future Amortization of Acquired Intangibles (Details)
$ in Millions
Jun. 30, 2020
USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]  
Future amortization expenses, 2020 $ 1.1
Future amortization expenses, 2021 1.4
Future amortization expenses, 2022 1.3
Future amortization expenses, 2023 1.3
Future amortization expenses, 2024 1.3
Future amortization expenses, thereafter $ 0.9
v3.20.2
Property and Equipment - Net - Schedule of Property and Equipment (Detail) - USD ($)
$ in Thousands
Jun. 30, 2020
Dec. 31, 2019
Property, Plant and Equipment [Line Items]    
Property and equipment, gross $ 61,204 $ 59,183
Less accumulated depreciation (48,534) (44,235)
Property and equipment, net 12,670 14,948
Computer equipment    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 25,808 25,392
Computer software    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 32,530 31,037
Furniture and fixtures    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 1,308 1,315
Leasehold improvements    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 1,101 1,116
Work in process (primarily software development costs)    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 196 187
Other    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross $ 261 $ 136
v3.20.2
Property and Equipment - Net - Additional Information (Detail) - USD ($)
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Dec. 31, 2019
Property, Plant and Equipment [Line Items]          
Depreciation expense $ 1,700,000 $ 2,500,000 $ 4,400,000 $ 4,400,000  
Accumulated depreciation 48,534,000   48,534,000   $ 44,235,000
Software Development for Internal Use          
Property, Plant and Equipment [Line Items]          
Capitalized costs 300,000 800,000 700,000 1,500,000  
Software Development for Sale or License          
Property, Plant and Equipment [Line Items]          
Capitalized costs 300,000 400,000 800,000 700,000  
Software Development for Sale or License | Depreciation and Amortization          
Property, Plant and Equipment [Line Items]          
Amortization costs sale or license 500,000 400,000 1,100,000 500,000  
Software Capitalized for Internal Use          
Property, Plant and Equipment [Line Items]          
Impairment charges 0 0 0 200,000  
Software Capitalized for Internal Use | Depreciation and Amortization          
Property, Plant and Equipment [Line Items]          
Amortization costs sale or license 700,000 $ 1,000,000.0 1,300,000 $ 2,100,000  
Computer Equipment and Software          
Property, Plant and Equipment [Line Items]          
Property and equipment, gross 11,400,000   11,400,000   10,800,000
Accumulated depreciation $ 7,900,000   $ 7,900,000   $ 6,200,000
v3.20.2
Property and Equipment - Net - Schedule of Long Lived Tangible Assets by Geographic Area (Details) - USD ($)
$ in Thousands
Jun. 30, 2020
Dec. 31, 2019
Revenues from External Customers and Long-Lived Assets [Line Items]    
Total long-lived tangible assets $ 12,670 $ 14,948
United States    
Revenues from External Customers and Long-Lived Assets [Line Items]    
Total long-lived tangible assets 12,434 14,629
International    
Revenues from External Customers and Long-Lived Assets [Line Items]    
Total long-lived tangible assets $ 236 $ 319
v3.20.2
Accrued Expenses and Other Current Liabilities - Schedule of Accrued Expenses and Other Current Liabilities (Details) - USD ($)
$ in Thousands
Jun. 30, 2020
Dec. 31, 2019
Accounts Payable and Accrued Liabilities, Current [Abstract]    
Accrued compensation $ 1,555 $ 4,209
Accrued content fees and other costs of revenue 90 151
Accrued taxes 381 192
Accrued royalties and rebates 763 930
Other 624 396
Accrued expenses and other current liabilities $ 3,413 $ 5,878
v3.20.2
Segment Information - Additional Information (Details)
 6 Months Ended
Jun. 30, 2020
segment
Segment Reporting [Abstract]  
Number of reporting segments 2
v3.20.2
Segment Information - Summary of Financial Information for Companies Reportable Segments (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Segment Reporting Information [Line Items]        
Revenue $ 18,176 $ 31,849 $ 38,759 $ 63,673
Cost of revenue 9,036 17,152 19,765 33,658
Segment Adjusted EBITDA 455 1,615 768 3,319
Software & Services        
Segment Reporting Information [Line Items]        
Revenue 10,915 10,588 21,977 21,746
Portal & Advertising        
Segment Reporting Information [Line Items]        
Revenue 7,261 21,261 16,782 41,927
Operating Segments | Software & Services        
Segment Reporting Information [Line Items]        
Revenue 10,915 10,588 21,977 21,746
Cost of revenue 3,315 3,234 6,521 6,737
Segment Adjusted EBITDA 3,718 2,794 7,246 5,588
Operating Segments | Portal & Advertising        
Segment Reporting Information [Line Items]        
Revenue 7,261 21,261 16,782 41,927
Cost of revenue 5,721 13,918 13,244 26,921
Segment Adjusted EBITDA (403) 2,534 (644) 5,155
Corporate Unallocated Expenses        
Segment Reporting Information [Line Items]        
Segment Adjusted EBITDA $ (2,860) $ (3,713) $ (5,834) $ (7,424)
v3.20.2
Segment Information - Reconciliation of Total Segment Adjusted EBITDA to Net Loss (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Segment Reporting [Abstract]        
Total Segment Adjusted EBITDA $ 455 $ 1,615 $ 768 $ 3,319
Provision for income taxes (202) (273) (533) (550)
Interest expense (50) (55) (109) (119)
Other income (expense), net 175 (207) 342 9
Depreciation and amortization (2,765) (2,986) (5,497) (5,473)
Asset impairment 0 0 0 (226)
Stock-based compensation expense (383) (324) (760) (655)
Restructuring costs (60) 0 (120) 0
Certain legal and professional services fees (352) (257) (1,798) (1,036)
Net loss $ (3,182) $ (2,487) $ (7,707) $ (4,731)
v3.20.2
Stock-based Compensation - Schedule of Weighted-Average Assumptions Used to Estimate the Fair Value of Options Granted (Details) - $ / shares
 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Share-based Payment Arrangement [Abstract]    
Weighted average grant date fair value (in dollars per share) $ 0.88 $ 1.00
Expected dividend yield (as a percent) 0.00% 0.00%
Expected stock price volatility (as a percent) 63.00% 66.00%
Risk-free interest rate 2.00% 2.30%
Expected life of options (in years) 5 years 9 months 10 days 6 years 1 month 2 days
v3.20.2
Stock-based Compensation - Schedule of Total Stock Based Compensation Expense (Details) - USD ($)
$ in Thousands
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]        
Total stock-based compensation expense $ 383 $ 324 $ 760 $ 655
Technology and development        
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]        
Total stock-based compensation expense 56 92 113 195
Sales and marketing        
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]        
Total stock-based compensation expense 103 111 204 226
General and administrative        
Share-based Payment Arrangement, Expensed and Capitalized, Amount [Line Items]        
Total stock-based compensation expense $ 224 $ 121 $ 443 $ 234
v3.20.2
Stock-based Compensation - Summary of Stock Option Activity (Details)
$ / shares in Units, $ in Thousands
 6 Months Ended
Jun. 30, 2020
USD ($)
$ / shares
shares
Number of Shares  
Outstanding at beginning of period (in shares) | shares 7,296,746
Granted (in shares) | shares 80,100
Exercised (in shares) | shares 0
Forfeited (in shares) | shares (56,609)
Expired (in shares) | shares (521,317)
Outstanding at end of period (in shares) | shares 6,798,920
Vested and expected to vest at end of period (in shares) | shares 6,774,447
Vested and exercisable at end of period (in shares) | shares 5,871,832
Weighted Average Exercise Price  
Outstanding at beginning of period (in dollars per share) | $ / shares $ 2.48
Granted (in dollars per share) | $ / shares 1.51
Exercised (in dollars per share) | $ / shares 0
Forfeited (in dollars per share) | $ / shares 2.14
Expired (in dollars per share) | $ / shares 2.60
Outstanding at end of period (in dollars per share) | $ / shares 2.46
Vested and expected to vest at end of period (in dollars per share) | $ / shares 2.46
Vested and exercisable at end of period (in dollars per share) | $ / shares $ 2.52
Share-based Compensation Arrangement by Share-based Payment Award, Options, Additional Disclosures  
Weighted average remaining contractual term (in years), outstanding 5 years 2 months 4 days
Weighted average remaining contractual term (in years), vested and expected to vest 5 years 1 month 28 days
Weighted average remaining contractual term (in years), vested and exercisable 4 years 8 months 23 days
Aggregate intrinsic value, outstanding | $ $ 0
Aggregate intrinsic value, vested and expected to vest | $ 0
Aggregate intrinsic value, vested and exercisable | $ $ 0
v3.20.2
Stock-based Compensation - Additional Information (Details) - USD ($)
$ / shares in Units, $ in Millions
 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Closing stock price as reported on the Nasdaq (in dollars per share) $ 1.13  
Weighted average fair value of options granted (in dollars per share) $ 0.88 $ 1.00
Unrecognized compensation cost related to options granted after adjustment for estimated forfeitures $ 0.9  
Expected weighted average remaining period to recognize total unrecognized compensation cost 1 year 10 months 13 days  
RSU    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Expected weighted average remaining period to recognize total unrecognized compensation cost 1 year 9 months 21 days  
Total unrecognized compensation cost, adjusted for estimated forfeitures for awards excluding option $ 0.6  
PSU    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Expected weighted average remaining period to recognize total unrecognized compensation cost 2 years 6 months 3 days  
Total unrecognized compensation cost, adjusted for estimated forfeitures for awards excluding option $ 0.2  
v3.20.2
Stock-based Compensation - Summary of RSU Activity (Details) - RSU
 6 Months Ended
Jun. 30, 2020
$ / shares
shares
Number of Shares  
Unvested at beginning of period (in shares) | shares 677,354
Granted (in shares) | shares 154,967
Vested (in shares) | shares (278,379)
Forfeited (in shares) | shares (1,918)
Unvested at end of period (in shares) | shares 552,024
Weighted Average Fair Value  
Unvested at beginning of period (in dollars per share) | $ / shares $ 1.54
Granted (in dollars per share) | $ / shares 1.25
Vested (in dollars per share) | $ / shares 1.39
Forfeited (in dollars per share) | $ / shares 1.76
Unvested at end of period (in dollars per share) | $ / shares $ 1.54
v3.20.2
Stock-based Compensation - Summary of PSU Activity (Details) - PSU
 6 Months Ended
Jun. 30, 2020
$ / shares
shares
Number of Shares  
Unvested at beginning of period (in shares) | shares 297,789
Granted (in shares) | shares 0
Vested (in shares) | shares 0
Forfeited (in shares) | shares (74,442)
Unvested at end of period (in shares) | shares 223,347
Weighted Average Fair Value  
Unvested at beginning of period (in dollars per share) | $ / shares $ 1.36
Granted (in dollars per share) | $ / shares 0
Vested (in dollars per share) | $ / shares 0
Forfeited (in dollars per share) | $ / shares 0
Unvested at end of period (in dollars per share) | $ / shares $ 1.36
v3.20.2
Net Loss Per Common Share Data - Schedule of Securities Excluded from Calculation of Diluted Net Loss Per Share (Details) - shares
 3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Stock options        
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]        
Anti-dilutive equity awards (in shares) 6,898,127 7,547,855 7,031,000 7,588,267
Restricted stock units        
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]        
Anti-dilutive equity awards (in shares) 562,380 388,169 600,705 262,561
Performance based stock units        
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]        
Anti-dilutive equity awards (in shares) 223,347 0 248,161 0
v3.20.2
Merger Agreement with Qumu Corporation (Details) - Qumu Corporation Merger
$ in Thousands
Jun. 29, 2020
USD ($)
Business Acquisition [Line Items]  
Business acquisition, termination fee $ 250,000
Business acquisition, additional termination fee $ 1,450,000
v3.20.2
Subsequent Event (Details) - Subsequent Event
$ in Millions
Aug. 04, 2020
USD ($)
Subsequent Event [Line Items]  
Expected severance $ 0.8
Compensation savings $ 3.5