SERVICENOW, INC., 10-Q filed on 4/23/2026
Quarterly Report
v3.26.1
Cover
shares in Millions
 3 Months Ended
Mar. 31, 2026
shares
Cover [Abstract]  
Document Type 10-Q
Document Quarterly Report true
Document Period End Date Mar. 31, 2026
Document Transition Report false
Entity File Number 001-35580
Entity Registrant Name SERVICENOW, INC.
Entity Incorporation, State or Country Code DE
Entity Tax Identification Number 20-2056195
Entity Address, Address Line One 2225 Lawson Lane
Entity Address, City or Town Santa Clara
Entity Address, State or Province CA
Entity Address, Postal Zip Code 95054
City Area Code 408
Local Phone Number 501-8550
Title of 12(b) Security Common stock, par value $0.001 per share
Trading Symbol NOW
Security Exchange Name NYSE
Entity Current Reporting Status Yes
Entity Interactive Data Current Yes
Entity Filer Category Large Accelerated Filer
Entity Small Business false
Entity Emerging Growth Company false
Entity Shell Company false
Shares of common stock, outstanding (in shares) 1,031
Entity Central Index Key 0001373715
Amendment Flag false
Document Fiscal Year Focus 2026
Document Fiscal Period Focus Q1
Current Fiscal Year End Date --12-31
v3.26.1
Condensed Consolidated Balance Sheets - USD ($)
$ in Millions
Mar. 31, 2026
Dec. 31, 2025
Current assets:    
Cash and cash equivalents $ 2,702 $ 3,726
Marketable securities 2,480 2,558
Accounts receivable, net 1,713 2,627
Current portion of deferred commissions 591 590
Prepaid expenses and other current assets 949 970
Total current assets 8,435 10,471
Deferred commissions, less current portion 1,129 1,114
Long-term marketable securities 2,724 3,771
Strategic investments 1,743 1,542
Property and equipment, net 2,250 2,289
Operating lease right-of-use assets 831 806
Intangible assets, net 1,479 1,121
Goodwill 4,541 3,578
Deferred tax assets 914 1,056
Other assets 335 290
Total assets 24,381 26,038
Current liabilities:    
Accounts payable 427 204
Accrued expenses and other current liabilities 1,408 1,813
Current portion of deferred revenue 8,030 8,314
Current portion of operating lease liabilities 118 112
Total current liabilities 9,983 10,443
Deferred revenue, less current portion 99 120
Operating lease liabilities, less current portion 822 800
Long-term debt, net 1,491 1,491
Other long-term liabilities 258 220
Total liabilities 12,653 13,074
Commitments and contingencies (Note 17)
Stockholders’ equity:    
Preferred stock, $0.001 par value; 10,000 shares authorized; no shares issued or outstanding 0 0
Common stock, $0.001 par value; shares authorized: 3,000,000; shares issued: 1,069,934 and 1,065,776; shares outstanding: 1,031,308 and 1,047,278 1 1
Treasury stock, at cost (shares held: 38,626 and $18,498) (5,375) (3,045)
Additional paid-in capital 11,384 10,747
Accumulated other comprehensive income 7 19
Retained earnings 5,711 5,242
Total stockholders’ equity 11,728 12,964
Total liabilities and stockholders’ equity $ 24,381 $ 26,038
v3.26.1
Condensed Consolidated Balance Sheets (Parenthetical) - $ / shares
Mar. 31, 2026
Dec. 31, 2025
Statement of Financial Position [Abstract]    
Preferred stock, par or stated value per share (in dollars per share) $ 0.001 $ 0.001
Preferred stock, shares authorized (in shares) 10,000,000 10,000,000
Preferred stock, shares issued (in shares) 0 0
Preferred stock, shares outstanding (in shares) 0 0
Common stock, par or stated value per share (in dollars per share) $ 0.001 $ 0.001
Shares of common stock, authorized (in shares) 3,000,000,000 3,000,000,000
Common stock, shares, issued (in shares) 1,069,934,000 1,065,776,000
Common stock, outstanding (in shares) 1,031,308,000 1,047,278,000
Treasury stock (in shares) 38,626,000 18,498,000
v3.26.1
Condensed Consolidated Statements of Comprehensive Income - USD ($)
shares in Thousands, $ in Millions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Revenues [Abstract]    
Total revenues $ 3,770 $ 3,088
Cost of Revenue    
Cost of Revenue [1] 940 651
Gross profit 2,830 2,437
Operating expenses:    
Sales and marketing [1] 1,216 1,054
Research and development [1] 823 703
General and administrative [1] 288 229
Total operating expenses [1] 2,327 1,986
Income from operations 503 451
Interest income 88 115
Other income (expense), net 82 (11)
Income before income taxes 673 555
Provision for income taxes 204 95
Net income $ 469 $ 460
Net income per share - basic (in dollars per share) $ 0.45 $ 0.44
Net income per share - diluted (in dollars per share) $ 0.45 $ 0.44
Weighted-average shares used to compute net income per share - basic (in shares) 1,035,138 1,034,098
Weighted-average shares used to compute net income per share - diluted (in shares) 1,039,884 1,046,852
Other comprehensive income (loss):    
Foreign currency translation adjustments $ (35) $ 36
Unrealized (losses) gains on marketable securities, net of tax (20) 14
Unrealized gains (losses) on derivative instruments, net of tax 43 (52)
Other comprehensive income (loss) (12) (2)
Comprehensive income 457 458
Subscription    
Revenues [Abstract]    
Total revenues 3,671 3,005
Cost of Revenue    
Cost of Revenue [1] 820 561
Professional services and other    
Revenues [Abstract]    
Total revenues 99 83
Cost of Revenue    
Cost of Revenue [1] $ 120 $ 90
[1] Includes stock-based compensation as follows:
 Three Months Ended March 31,
20262025
Cost of revenues:
Subscription$84 $68 
Professional services and other12 11 
Operating expenses:
Sales and marketing150 148 
Research and development236 185 
General and administrative76 58
v3.26.1
Condensed Consolidated Statements of Comprehensive Income (Parenthetical) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Stock-based compensation $ 547 $ 470
Cost of revenues: | Subscription    
Stock-based compensation 84 68
Cost of revenues: | Professional services and other    
Stock-based compensation 12 11
Sales and marketing    
Stock-based compensation 150 148
Research and development    
Stock-based compensation 236 185
General and administrative    
Stock-based compensation $ 76 $ 58
v3.26.1
Condensed Consolidated Statements of Stockholders' Equity - USD ($)
shares in Thousands, $ in Millions
Total
Common Stock
Treasury Stock
Additional Paid-in Capital
Retained Earnings
Accumulated Other Comprehensive Income
Beginning balance (in shares) at Dec. 31, 2024   1,040,757        
Beginning balance at Dec. 31, 2024 $ 9,609 $ 1 $ (1,219) $ 7,401 $ 3,494 $ (68)
Beginning balance, treasury (in shares) at Dec. 31, 2024     (8,320)      
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Common stock and treasury stock issued under employee stock plans (in shares) 4,000 4,003 33      
Common stock and treasury stock issued under employee stock plans $ 153   $ 4 149    
Common stock repurchased (in shares) (1,600)   (1,579)      
Common stock repurchased $ (298)   $ (298)      
Taxes paid related to net share settlement of equity awards (253)     (253)    
Stock-based compensation 470     470    
Other comprehensive loss, net of tax (2)         (2)
Net income 460       460  
Ending balance (in shares) at Mar. 31, 2025   1,044,760        
Ending balance at Mar. 31, 2025 10,139 $ 1 $ (1,513) 7,767 3,954 (70)
Ending balance, treasury (in shares) at Mar. 31, 2025     (9,866)      
Beginning balance (in shares) at Dec. 31, 2025   1,065,776        
Beginning balance at Dec. 31, 2025 $ 12,964 $ 1 $ (3,045) 10,747 5,242 19
Beginning balance, treasury (in shares) at Dec. 31, 2025 (18,498)   (18,498)      
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Common stock and treasury stock issued under employee stock plans (in shares) 4,200 4,158 26      
Common stock and treasury stock issued under employee stock plans $ 153   $ 3 150    
Common stock repurchased (in shares)     (20,154)      
Common stock repurchased (2,233)   $ (2,333) 100    
Taxes paid related to net share settlement of equity awards (164)     (164)    
Stock-based compensation 547     547    
Equity awards assumed in business combinations 4     4    
Other comprehensive loss, net of tax (12)         (12)
Net income 469       469  
Ending balance (in shares) at Mar. 31, 2026   1,069,934        
Ending balance at Mar. 31, 2026 $ 11,728 $ 1 $ (5,375) $ 11,384 $ 5,711 $ 7
Ending balance, treasury (in shares) at Mar. 31, 2026 (38,626)   (38,626)      
v3.26.1
Condensed Consolidated Statements of Cash Flows - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Cash flows from operating activities:    
Net income $ 469 $ 460
Adjustments to reconcile net income to net cash provided by operating activities:    
Depreciation and amortization 258 160
Amortization of deferred commissions 168 145
Stock-based compensation 547 470
Deferred income taxes 102 32
Other (82) 4
Changes in operating assets and liabilities, net of effect of business combinations:    
Accounts receivable 912 901
Deferred commissions (195) (155)
Prepaid expenses and other assets (42) (139)
Accounts payable 250 234
Deferred revenue (278) (148)
Accrued expenses and other liabilities (439) (287)
Net cash provided by operating activities 1,670 1,677
Cash flows from investing activities:    
Purchases of property and equipment (141) (205)
Business combinations, net of cash acquired (1,325) (18)
Purchases of other intangibles 0 (34)
Purchases of marketable securities (31) (1,140)
Purchases of strategic investments (121) (4)
Sales and maturities of marketable securities 1,139 1,181
Other 28 3
Net cash used in investing activities (451) (217)
Cash flows from financing activities:    
Proceeds from employee stock plans 153 153
Repurchases of common stock (2,225) (298)
Taxes paid related to net share settlement of equity awards (164) (253)
Net cash used in financing activities (2,236) (398)
Foreign currency effect on cash, cash equivalents and restricted cash (5) 5
Net change in cash, cash equivalents and restricted cash (1,022) 1,067
Cash, cash equivalents and restricted cash at beginning of period 3,732 2,310
Cash, cash equivalents and restricted cash at end of period 2,710 3,377
Cash, cash equivalents and restricted cash at end of period:    
Cash and cash equivalents 2,702 3,369
Restricted cash included in prepaid expenses and other current assets 8 8
Total cash, cash equivalents and restricted cash shown in the condensed consolidated statements of cash flows 2,710 3,377
Supplemental disclosures of other cash flow information:    
Interest paid 11 11
Income taxes paid, net of refunds 38 36
Non-cash investing and financing activities:    
Property and equipment included in accounts payable, accrued expenses and other liabilities $ 100 $ 56
v3.26.1
Description of the Business
 3 Months Ended
Mar. 31, 2026
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Description of the Business Description of the Business
ServiceNow delivers solutions that help public and private organizations govern, secure and manage artificial intelligence (“AI”) and digitalize and streamline workflows to drive collaboration, productivity and better experiences across the enterprise. At the core of these solutions is the ServiceNow AI Platform (“Platform”), a robust, cloud-based Platform that facilitates comprehensive delivery of seamless workflows and drives digital transformation across all departments and personas within an organization. Our Platform’s single data fabric and integrated data layer supports organizations’ operationalization of their AI strategy with speed, scale and security. Our workflow applications built on the Platform are grouped into four areas: Technology, CRM and Industry, Core Business, and Creator and Other. We offer an innovative suite of products, including AI-powered applications, and services designed to automate workflows, integrate systems and empower employees, regardless of existing systems, cloud environments or collaboration tools. Our one platform architecture provides the foundation for organizations to seamlessly integrate AI, data, and workflows and create intelligent processes across their enterprise.
v3.26.1
Summary of Significant Accounting Policies
 3 Months Ended
Mar. 31, 2026
Accounting Policies [Abstract]  
Summary of Significant Accounting Policies Summary of Significant Accounting Policies
Basis of Presentation
The accompanying unaudited condensed consolidated financial statements and condensed footnotes have been prepared in accordance with the applicable rules and regulations of the Securities and Exchange Commission (the “SEC”) regarding interim financial reporting. Accordingly, they do not include all of the information and footnotes required by United States (“U.S.”) generally accepted accounting principles (“GAAP”) for complete financial statements due to the permitted exclusion of certain disclosures for interim reporting. In the opinion of management, all adjustments (consisting of normal recurring items) considered necessary under GAAP for fair statement of results for the interim periods presented have been included. As a result of displaying amounts in millions, rounding differences may exist in the condensed consolidated financial statements and footnote tables. The results of operations for the three months ended March 31, 2026 are not necessarily indicative of the results to be expected for the year ending December 31, 2026 or for other interim periods or future years. The condensed consolidated balance sheet as of December 31, 2025 is derived from audited consolidated financial statements; however, it does not include all of the information and footnotes required by GAAP for complete financial statements. These condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2025, which was filed with the SEC on January 29, 2026.
Principles of Consolidation
The accompanying condensed consolidated financial statements have been prepared in conformity with GAAP, and include our accounts and the accounts of our wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated upon consolidation.
Common Stock Split
On December 5, 2025, our board of directors approved and declared a 5-for-1 split of our common stock (“Stock Split”), with a proportionate increase in the number of shares of authorized common stock. The Stock Split had a record date of December 16, 2025 and an effective date of December 17, 2025. The par value per share of our common stock remains unchanged at $0.001 per share after the Stock Split. Accordingly, an amount equal to the par value of the additional issued shares resulting from the Stock Split was reclassified from additional paid-in capital to common stock. All references made to common share, equity award and per share amounts in the accompanying condensed consolidated financial statements and applicable disclosures have been retroactively adjusted to reflect the effects of the Stock Split.
Use of Estimates
The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make certain estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, as well as reported amounts of revenues and expenses during the reporting period. Such management estimates and assumptions include, but are not limited to, standalone selling price for each distinct performance obligation included in customer contracts with multiple performance obligations, the period of benefit for deferred commissions, valuation of intangible assets, the useful life of property and equipment and identifiable intangible assets, stock-based compensation expense and income taxes. Actual results could differ from those estimates.
Significant Accounting Policies
There were no significant changes to our significant accounting policies disclosed in Note 2 “Summary of Significant Accounting Policies” of our Annual Report on Form 10-K for the year ended December 31, 2025, which was filed with the SEC on January 29, 2026.
Concentration of Credit Risk and Significant Customers
Credit risk arising from accounts receivable is mitigated to a certain extent due to our large number of customers and their dispersion across various industries and geographies. We had one customer, a U.S. federal channel partner and systems integrator, that represented 19% and 11% of our accounts receivable balance as of March 31, 2026 and December 31, 2025, respectively, and 12% of our total revenues for each of the three months ended March 31, 2026 and 2025. Based on our periodic credit evaluations, there have been no historical collection concerns with this customer. For purposes of assessing concentration of credit risk and significant customers, a group of customers under common control or customers that are affiliates of each other are regarded as a single customer.
v3.26.1
Investments
 3 Months Ended
Mar. 31, 2026
Debt Securities, Available-for-Sale [Abstract]  
Investments Investments  
Marketable Securities
The following is a summary of our available-for-sale debt securities recorded within marketable securities and long-term marketable securities on the condensed consolidated balance sheets (in millions):
March 31, 2026
Amortized
Cost		Gross
Unrealized
Gains		Gross
Unrealized
Losses		Estimated
Fair Value
Available-for-sale debt securities:
Commercial paper$77 $— $— $77 
Corporate notes and bonds4,006 14 (1)4,019 
Certificates of deposit12 — — 12 
U.S. government and agency securities1,005 2 — 1,007 
Mortgage-backed and asset-backed securities103 — (14)89 
Total available-for-sale debt securities$5,203 $16 $(15)$5,204 
December 31, 2025
Amortized
Cost		Gross
Unrealized
Gains		Gross
Unrealized
Losses		Estimated
Fair Value
Available-for-sale debt securities:
Commercial paper$173 $— $— $173 
Corporate notes and bonds4,759 34 — 4,793 
Certificates of deposit11 — — 11 
U.S. government and agency securities1,257 6 — 1,263 
Mortgage-backed and asset-backed securities103 — (14)89 
Total available-for-sale debt securities$6,303 $40 $(14)$6,329 
As of March 31, 2026, the contractual maturities of our available-for-sale debt securities, excluding those securities classified within cash and cash equivalents on the condensed consolidated balance sheet and mortgage-backed and asset-backed securities that do not have a single maturity, did not exceed 37 months. The fair values of available-for-sale debt securities, by remaining contractual maturity, are as follows (in millions):
March 31, 2026
Due within 1 year$2,480 
Due in 1 year through 5 years2,635 
Instruments not due in single maturity89 
Total$5,204 
For each of the periods ended March 31, 2026 and December 31, 2025, unrealized losses of $14 million are from available-for-sale debt securities in a continuous unrealized loss position greater than 12 months. As of March 31, 2026, the fair value of available-for-sale debt securities in a continuous unrealized loss position totaled $724 million, the majority of which was in a continuous unrealized loss position for less than 12 months. As of December 31, 2025, the fair value of available-for-sale debt securities in a continuous unrealized loss position totaled $171 million, the majority of which was in a continuous unrealized loss position for greater than 12 months.
For all available-for-sale debt securities that were in unrealized loss positions, we have determined that it is more likely than not we will hold the securities until maturity or a recovery of the cost basis. Unrealized losses on available-for-sale debt securities were due primarily to changes in market interest rates, and credit-related impairment losses were immaterial as of March 31, 2026.
Strategic Investments
As of March 31, 2026 and December 31, 2025, the total amount of strategic investments in privately held companies included in our condensed consolidated balance sheets was $1,743 million and $1,542 million, respectively. Our strategic investments are predominantly comprised of non-marketable equity investments, which are primarily accounted for using the measurement alternative. Under this approach, the investments are measured at cost minus impairment, if any, plus or minus changes resulting from qualifying observable price changes resulting from the issuance of similar or identical securities in an orderly transaction by the same issuer. Determining whether an observed transaction is similar to a security within our portfolio requires judgment based on the rights and preferences of the securities. Recording upward and downward adjustments to the carrying value of our non-marketable equity investments as a result of observable price changes requires quantitative assessments of the fair value of our non-marketable equity investments using various valuation methodologies and involves the use of estimates. The remaining strategic investments consist of privately held equity securities accounted for under the equity method of accounting and privately held debt securities classified as available-for-sale. During the three months ended March 31, 2026, we recorded net upward adjustments of $87 million. The net adjustments made during the three months ended March 31, 2025 were immaterial. We classify these fair value measurements as Level 3 within the fair value hierarchy.
v3.26.1
Fair Value Measurements
 3 Months Ended
Mar. 31, 2026
Fair Value Disclosures [Abstract]  
Fair Value Measurements Fair Value Measurements 
The following table presents our fair value hierarchy for our assets measured at fair value on a recurring basis as of March 31, 2026 (in millions): 
Level 1Level 2Total
Cash equivalents:
Money market funds$1,849 $— $1,849 
Commercial paper— 2 2 
Deposits1 — 1 
Marketable securities:
Commercial paper— 77 77 
Corporate notes and bonds— 4,019 4,019 
Certificates of deposit— 12 12 
U.S. government and agency securities— 1,007 1,007 
Mortgage-backed and asset-backed securities— 89 89 
Total$1,850 $5,206 $7,056 
The following table presents our fair value hierarchy for our assets measured at fair value on a recurring basis as of December 31, 2025 (in millions): 
Level 1Level 2Total
Cash equivalents:
Money market funds$2,055 $— $2,055 
Commercial paper— 137 137 
Corporate notes and bonds— 6 6 
Deposits219 — 219 
U.S. government and agency securities— 515 515 
Marketable securities:
Commercial paper— 173 173 
Corporate notes and bonds— 4,793 4,793 
Certificates of deposit— 11 11 
U.S. government and agency securities— 1,263 1,263 
Mortgage-backed and asset-backed securities— 89 89 
Total$2,274 $6,987 $9,261 
We determine the fair value of our security holdings based on pricing from our service providers and market prices from industry-standard independent data providers. Such market prices may be quoted prices in active markets for identical assets (Level 1 inputs), pricing determined using inputs other than quoted prices that are observable either directly or indirectly (Level 2 inputs) or using unobservable inputs that are supported by little or no market activity (Level 3 inputs). Our strategic investments are not included in the table above and are discussed in Note 3 “Investments”. Refer to Note 8 “Derivative Contracts” for the fair value measurement of our derivative contracts and Note 11 “Debt” for the fair value measurement of our long-term debt, which are also not included in the table above.
v3.26.1
Business Combinations
 3 Months Ended
Mar. 31, 2026
Business Combination, Asset Acquisition, Transaction between Entities under Common Control, and Joint Venture Formation [Abstract]  
Business Combinations Business Combinations
2026 Business Combinations
On March 2, 2026, we acquired all outstanding shares of Veza Technologies, Inc. (“Veza”), a privately held AI identity security company that provides a unified access platform, with native products offering access capabilities across search, intelligence, monitoring and workflows, for approximately $1.2 billion, substantially in cash. The acquisition is intended to extend the capabilities of our security and risk portfolios to include identity security, which will enable organizations to understand and control who and what has access to their critical data, applications, systems, and AI artifacts.
The allocation of the total purchase price is summarized below (in millions):
Purchase Price Allocation
Asset Life
Current assets$109 
Intangible assets356 
2 - 5 years
Goodwill826 Indefinite
Other assets54 
Assets acquired$1,345 
Deferred tax liabilities, non-current
83 
Other liabilities assumed
25 
Net assets acquired$1,237 
Identifiable intangible assets acquired in connection with the Veza acquisition (in millions) and the weighted-average lives are as follows:
Intangible
Assets
Asset Life (years)
Developed technology$190 5
Customer relationships150 5
Order backlog
16 2
Total$356 
Goodwill, which is not deductible for income tax purposes, is primarily attributed to the value expected from synergies resulting from the business combination. The fair values assigned to tangible and intangible assets acquired, liabilities assumed and income taxes payable and deferred taxes are based on management’s estimates and assumptions. The provisional measurements of fair value for certain assets and liabilities may be subject to change as additional information is received. The Company expects to finalize the valuation as soon as practicable, but not later than one year from the acquisition date.
Other Business Combinations
During the three months ended March 31, 2026, we also completed other acquisitions that were not material to our condensed consolidated financial statements, either individually or in the aggregate.
2025 Business Combinations
Moveworks, Inc.
On December 15, 2025, we acquired all outstanding shares of Moveworks, Inc. (“Moveworks”), a privately held company that provides enterprise search and front-end virtual agent technology. The acquisition is intended to drive use of our Platform to accelerate enterprise adoption and innovation across key growth areas, including CRM. The aggregate purchase price consideration for Moveworks was $2.4 billion, which was comprised of the following (in millions):
Fair Value
Fair value of common stock issued(1)
$1,467 
Cash
905 
Settlement of pre-existing loan
31 
Stock-based compensation awards attributable to pre-combination services
4 
Total purchase consideration$2,407 
(1)The fair value of the stock consideration is based on the December 15, 2025 closing price of ServiceNow common stock at $153.04 and approximately 9.6 million shares of ServiceNow common stock.
The allocation of the total purchase price is summarized below (in millions):
Purchase Price
Allocation		Asset Life
Current assets$48 
Intangible assets770 
2 - 5 years
Goodwill1,748 Indefinite
Other assets124 
Assets acquired$2,690 
Current liabilities assumed83 
Long-term liabilities assumed13 
Deferred tax liabilities, non-current 187 
Net assets acquired$2,407 
Identifiable intangible assets acquired in connection with the Moveworks acquisition (in millions) and the weighted-average lives are as follows:
Intangible
Assets
Asset Life (years)
Developed technology$505 5
Customer relationships220 5
Order backlog
25 2
Brand assets
20 4
Total$770 
Goodwill, which is not deductible for income tax purposes, is primarily attributed to the value expected from synergies resulting from the business combination. The fair values assigned to tangible and intangible assets acquired, liabilities assumed and income taxes payable and deferred taxes are based on management’s estimates and assumptions. The provisional measurements of fair value for certain assets and liabilities may be
subject to change as additional information is received. The Company expects to finalize the valuation as soon as practicable, but not later than one year from the acquisition date.
As contemplated by the terms of the merger agreement, in August 2025, the Company and Moveworks entered into a term loan credit agreement pursuant to which Moveworks drew $25 million. In December 2025, Moveworks drew an additional $5 million on the term loan credit agreement. The loan was settled on the closing date of the Moveworks acquisition.
Logik.io Inc.
On May 30, 2025, we acquired all outstanding shares of Logik.io Inc., a provider of an AI-powered, composable Configure, Price, Quote (“CPQ”) solution for total purchase consideration of $506 million, which consists primarily of approximately 2.1 million shares of ServiceNow common stock with a value of approximately $434 million and $62 million in cash. The fair value of the stock consideration is based on the May 30, 2025 closing price of ServiceNow common stock at $202.22. The acquisition is intended to expand our growing CRM footprint and accelerate our sales and order management capabilities with the acquired CPQ solutions technology.
The purchase price was allocated based on the estimated fair value of the developed technology intangible asset of $85 million (five-year estimated useful life), customer-related and backlog assets of $14 million (three-year estimated useful life), net tangible assets of $25 million, deferred tax liabilities of $22 million and goodwill of $404 million, which is not deductible for income tax purposes.
Goodwill is primarily attributed to the value expected from synergies resulting from the business combination. The fair values assigned to tangible and intangible assets acquired, liabilities assumed and income taxes payable and deferred taxes are based on management’s estimates and assumptions.
Other Business Combinations
During the year ended December 31, 2025, we also completed other acquisitions that were not material to our condensed consolidated financial statements, either individually or in the aggregate.
We have included the financial results of all business combinations in the condensed consolidated financial statements from the respective dates of acquisition, which were not material.
v3.26.1
Goodwill and Intangible Assets
 3 Months Ended
Mar. 31, 2026
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill and Intangible Assets Goodwill and Intangible Assets
The changes in the carrying amounts of goodwill were as follows (in millions):
Carrying Amount
Balance as of December 31, 2025$3,578 
Goodwill acquired977 
Foreign currency translation adjustments(14)
Balance as of March 31, 2026$4,541 
Intangible assets, net consists of the following (in millions):
 March 31, 2026December 31, 2025
Developed technology$1,573 $1,316 
Customer relationships
400 238 
Patents83 83 
Other88 72 
Intangible assets, gross$2,144 $1,709 
Less: accumulated amortization(665)(588)
Intangible assets, net$1,479 $1,121 
The weighted-average useful life of the acquired developed technology for the three months ended March 31, 2026 and 2025 was approximately five years. The weighted-average useful life of the acquired customer relationships for the three months ended March 31, 2026 was approximately five years. All of the Company’s previous customer relationships had been fully amortized prior to March 31, 2025. Amortization expense for intangible assets for the three months ended March 31, 2026 and 2025 was $77 million and $21 million, respectively.
The following table presents the estimated future amortization expense related to intangible assets held as of March 31, 2026 (in millions):
Fiscal Period:
Remainder of 2026$268 
2027346 
2028315 
2029292 
2030242 
Thereafter16 
Total future amortization expense$1,479 
v3.26.1
Property and Equipment
 3 Months Ended
Mar. 31, 2026
Property, Plant and Equipment [Abstract]  
Property and Equipment Property and Equipment
Property and equipment, net consists of the following (in millions):
 March 31, 2026December 31, 2025
Computer equipment$3,383 $3,332 
Computer software126 126 
Leasehold and other improvements438 433 
Furniture and fixtures119 117 
Construction in progress145 117 
Property and equipment, gross4,211 4,125 
Less: Accumulated depreciation(1,961)(1,836)
Property and equipment, net$2,250 $2,289 
Construction in progress consists of costs primarily related to leasehold and other improvements. Depreciation expense for the three months ended March 31, 2026 and 2025 was $148 million and $112 million, respectively.
v3.26.1
Derivative Contracts
 3 Months Ended
Mar. 31, 2026
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Derivative Contracts Derivative Contracts
Derivatives Designated as Hedging Instruments
We enter into forward contracts to hedge a portion of our forecasted foreign currency denominated revenues, and beginning in the fourth quarter of 2025, we also entered into forward contracts to hedge a portion of our forecasted foreign currency denominated expenses. These forward contracts are recorded at fair value and have maturities of up to 34 months. We had outstanding cash flow hedges with total notional values of $2.2 billion as of each of the periods ended March 31, 2026 and December 31, 2025. We classify cash flows related to our cash flow hedges as operating activities in our condensed consolidated statements of cash flows.
The total gross fair values of derivatives designated as hedging instruments recorded within the condensed consolidated balance sheets were as follows (in millions):
Condensed Consolidated Balance Sheets Location
March 31, 2026
December 31, 2025
Prepaid expenses and other current assets $28 $11 
Other assets$17 $3 
Accrued expenses and other current liabilities$(28)$(49)
Other long-term liabilities$(4)$(8)
As of March 31, 2026, the net pre-tax derivative gains expected to be reclassified from accumulated other comprehensive income (loss) into subscription revenues, sales and marketing expenses and research and development expenses within the next 12 months are immaterial.
All hedging relationships are formally documented at the inception of the hedge and the hedges must be highly effective in offsetting changes to future cash flows on hedged transactions. We evaluate hedge effectiveness at the inception of the hedge prospectively, and on an ongoing basis both retrospectively and prospectively. We report changes in fair value of these cash flow hedges as a component of accumulated other comprehensive income (loss) and subsequently reclassify into earnings in the same period the forecasted transaction affects earnings. Amounts reclassified to subscription revenues were a loss of $8 million and a gain of $9 million for the three months ended March 31, 2026 and 2025, respectively. Amounts reclassified to sales and marketing expenses and research and development expenses were immaterial for the three months ended March 31, 2026.
There was no ineffectiveness in the Company’s cash flow hedging program for each of the three months ended March 31, 2026 and 2025.
Derivatives not Designated as Hedging Instruments
Our derivatives not designated as hedging instruments consist of foreign currency forward contracts that we primarily use to hedge monetary assets and liabilities denominated in non-functional currencies. These foreign currency forward contracts are recorded at fair value and have maturities of 12 months or less. The changes in the fair value of these contracts are recorded in other income (expense), net on the condensed consolidated statements of comprehensive income. For the periods ended March 31, 2026 and December 31, 2025, we had foreign currency forward contracts with total notional values of $3.1 billion and $2.5 billion, respectively, which were not designated as hedging instruments. The gross fair value of these foreign currency forward contracts was immaterial as of March 31, 2026 and December 31, 2025. The gains (losses) recognized for foreign currency forward contracts from derivatives not designated as hedging instruments were immaterial for each of the three months ended March 31, 2026 and 2025. Realized gains (losses) from settlement of the derivative assets and liabilities are classified as investing activities in the condensed consolidated statements of cash flows.
All foreign currency forward contracts, both designated and not designated as hedging instruments, are classified within Level 2 as the valuation inputs are based on quoted prices and market observable data of similar instruments in active markets, such as currency spot and forward rates.
v3.26.1
Supply Chain Finance Program
 3 Months Ended
Mar. 31, 2026
Payables and Accruals [Abstract]  
Supply Chain Finance Program Supply Chain Finance ProgramOur supply chain finance (“SCF”) program provides suppliers with the opportunity to sell their receivables due from us to a global financial institution acting as our paying agent. A supplier’s election to receive early payment at a discounted amount from the financial institution does not change the amount that we must remit to the financial institution on our payment date, which is generally 90 days from the invoice date. Participating suppliers negotiate their sales of receivables directly with the financial institution at their sole discretion and we have no economic interest in a supplier’s decision to participate in the SCF program. We do not have pledged assets or other guarantees under our SCF program. Our outstanding payment obligations to suppliers participating in the SCF program totaled $29 million as of March 31, 2026. These obligations are included in accounts payable in our condensed consolidated balance sheets and all activity related to these obligations is presented within operating activities in our condensed consolidated statements of cash flows.
v3.26.1
Deferred Revenue and Performance Obligations
 3 Months Ended
Mar. 31, 2026
Revenue from Contract with Customer [Abstract]  
Deferred Revenue and Performance Obligations Deferred Revenue and Performance Obligations
Revenues recognized from beginning period deferred revenue during the three months ended March 31, 2026 and 2025 were $3.2 billion and $2.6 billion, respectively.
Remaining Performance Obligations
Transaction price allocated to remaining performance obligations (“RPO”) represents contracted revenue that has not yet been recognized, which includes deferred revenue and non-cancellable amounts that will be invoiced and recognized as revenues in future periods. RPO excludes contracts that are billed in arrears, such as certain time and materials contracts, as we apply the “right to invoice” practical expedient under relevant accounting guidance.
As of March 31, 2026, the total non-cancellable RPO under our contracts with customers was $27.7 billion and we expect to recognize revenues on approximately 46% of these RPO over the following 12 months. The majority of the non-current RPO will be recognized over the next 13 to 36 months.
v3.26.1
Debt
 3 Months Ended
Mar. 31, 2026
Convertible Notes Payable [Abstract]  
Debt Debt
For each of the periods ended March 31, 2026 and December 31, 2025, the carrying value of our outstanding debt was $1,491 million, net of unamortized debt discount and issuance costs of $9 million.
We consider the fair value of the 2030 Notes at March 31, 2026 and December 31, 2025 to be a Level 2 measurement. The estimated fair value of the 2030 Notes based on the closing trading price per $100, was $1,302 million and $1,324 million at March 31, 2026 and December 31, 2025, respectively.
2030 Notes
In August 2020, we issued 1.40% fixed rate ten-year notes with an aggregate principal amount of $1.5 billion due on September 1, 2030 (the “2030 Notes”). The 2030 Notes were issued at 99.63% of principal and we incurred $13 million for debt issuance costs. The effective interest rate for the 2030 Notes was 1.53% and included interest payable, amortization of debt issuance cost and amortization of debt discount. Interest is payable semi-annually in arrears on March 1 and September 1 of each year, beginning on March 1, 2021, and the entire outstanding principal amount is due at maturity on September 1, 2030. The 2030 Notes are unsecured obligations and the indentures governing the 2030 Notes contain customary events of default and covenants that, among others and subject to exceptions, restrict our ability to incur or guarantee debt secured by liens on specified assets or enter into sale and lease-back transactions with respect to specified properties.
v3.26.1
Accumulated Other Comprehensive Income (Loss)
 3 Months Ended
Mar. 31, 2026
Equity [Abstract]  
Accumulated Other Comprehensive Loss Accumulated Other Comprehensive Income (Loss)
The following tables show the components of accumulated other comprehensive income (loss), net of tax, in the stockholders’ equity section of our condensed consolidated balance sheets (in millions):
 Unrealized Gains (Losses) on Derivative Instruments
Unrealized Gains (Losses) on Marketable Securities
Foreign Currency Translation AdjustmentTotal
Balance as of December 31, 2025
$(38)$— $57 $19 
Other comprehensive income (loss) before reclassifications34 (20)(35)(21)
Amounts reclassified from accumulated other comprehensive income
9 — — 9 
Net current period other comprehensive income (loss)43 (20)(35)(12)
Balance as of March 31, 2026
$5 $(20)$22 $7 
 Unrealized Gains (Losses) on Derivative Instruments
Unrealized Gains (Losses) on Marketable Securities
Foreign Currency Translation AdjustmentTotal
Balance as of December 31, 2024
$50 $(27)$(91)$(68)
Other comprehensive (loss) income before reclassifications
(43)14 36 7 
Amounts reclassified from accumulated other comprehensive loss
(9)— — (9)
Net current period other comprehensive (loss) income
(52)14 36 (2)
Balance as of March 31, 2025
$(2)$(13)$(55)$(70)
v3.26.1
Stockholders' Equity
 3 Months Ended
Mar. 31, 2026
Equity [Abstract]  
Stockholders' Equity Stockholders' Equity
Common Stock
We are authorized to issue a total of 3.0 billion shares of common stock as of March 31, 2026. Holders of our common stock are not entitled to receive dividends unless declared by our board of directors. As of March 31, 2026, we had 1,031 million shares of common stock, net of treasury stock, outstanding and had reserved shares of common stock for future issuance as follows (in thousands): 
 March 31, 2026
Stock plans:
Options outstanding5,200 
RSUs(1)
44,270 
Shares of common stock available for future grants:
Amended and Restated 2021 Equity Incentive Plan(2)
15,892 
Amended and Restated 2012 Employee Stock Purchase Plan(2)
37,355 
Total shares of common stock reserved for future issuance102,717 
(1)Represents the number of shares issuable upon settlement of outstanding restricted stock units (“RSUs”) and performance-based RSUs (“PRSUs”), as discussed in Note 14 “Equity Awards.”
(2)Refer to Note 14 “Equity Awards” for a description of these plans.
During the three months ended March 31, 2026 and 2025, we issued a total of 4.2 million and 4.0 million shares, respectively, from stock option exercises, vesting of RSUs, net of employee payroll taxes, and purchases from the employee stock purchase plan (“ESPP”).
Treasury Stock
In May 2023, our board of directors authorized a program to repurchase up to $1.5 billion of our common stock (the “Share Repurchase Program”). In January 2025 and January 2026, our board of directors authorized an additional $3.0 billion and $5.0 billion, respectively, in repurchases under the Share Repurchase Program. Under the program, we may repurchase our common stock from time to time through open market purchases, accelerated share repurchase ("ASR") transactions, in privately negotiated transactions, or by other means, including through the use of trading plans intended to qualify under Rule 10b5-1 under the Securities Exchange Act of 1934, as amended, in accordance with applicable securities laws and other restrictions. The Share
Repurchase Program does not have a fixed expiration date, may be suspended or discontinued at any time, and does not obligate us to acquire any amount of common stock. The timing, manner, price, and amount of any repurchases will be determined by us at our discretion and will depend on a variety of factors, including business, economic and market conditions, prevailing stock prices, corporate and regulatory requirements, and other considerations.
On January 30, 2026, we entered into an ASR agreement with a financial institution under which we purchased an aggregate of $2.0 billion of our common stock as part of the Share Repurchase Program. During the three months ended March 31, 2026, the Company completed the ASR transaction with 18.5 million shares of common stock repurchased at an average price of $107.97 per share. The total number of shares delivered and the average purchase price paid per share were determined upon final settlement based on the volume weighted-average price over the term of the ASR, less an agreed upon discount. The total price of the ASR transaction is reflected as an increase to treasury stock and additional paid-in capital on our condensed consolidated balance sheet.
During the three months ended March 31, 2026, the Company repurchased an additional 1.6 million shares of its common stock for $225 million in open market transactions. During the three months ended March 31, 2025, the Company repurchased 1.6 million shares of its common stock for $298 million. Repurchases of common stock are recognized as treasury stock and held for future issuance.
As of March 31, 2026, approximately $4.2 billion of the authorized amount under the Share Repurchase Program remained available for future repurchases.
v3.26.1
Equity Awards
 3 Months Ended
Mar. 31, 2026
Share-Based Payment Arrangement [Abstract]  
Equity Awards Equity Awards
We have three equity incentive plans: 2012 Equity Incentive Plan (the “2012 Plan”), amended and restated 2021 Equity Incentive Plan (the “2021 Plan”) and 2022 New-Hire Equity Incentive Plan (the “2022 Plan”). The 2012 Plan was terminated in connection with the initial approval of the 2021 Plan on June 7, 2021 but continues to govern the terms of outstanding equity awards that were granted prior to the termination of the 2012 Plan. As of June 7, 2021, we no longer grant equity awards pursuant to the 2012 Plan. The 2021 Plan, as amended and restated, was approved by the shareholders on June 1, 2023 to increase shares available for future grants by approximately 50 million shares. Upon effectiveness of the 2021 Plan, as amended and restated, the 2022 Plan was terminated, and no additional awards under the 2022 Plan have been made since the amendment and restatement of the 2021 Plan. Outstanding equity awards under the 2022 Plan continue to be subject to the terms and conditions of the 2022 Plan.
The 2021 Plan and the 2012 Plan provide for the grant of incentive stock options, nonqualified stock options, stock appreciation rights, RSUs, performance-based stock awards and other forms of equity compensation (collectively, “equity awards”). The 2022 Plan permits the grant of any of the foregoing awards with the exception of incentive stock options. In addition, the 2022 Plan, the 2021 Plan and the 2012 Plan provide for the grant of performance cash awards. Incentive stock options may be granted only to employees. All other equity awards may be granted to employees, including officers, as well as directors and consultants.
Our Amended and Restated 2012 Employee Stock Purchase Plan (the “2012 ESPP”) authorizes the issuance of shares of common stock pursuant to purchase rights granted to our employees. The price at which common stock is purchased under the 2012 ESPP is equal to 85% of the fair market value of our common stock on the first or last day of the offering period, whichever is lower. Offering periods are six months long and begin on February 1 and August 1 of each year. The number of shares of common stock reserved for issuance will not be increased without shareholder approval.
Stock Options
A summary of stock option activity for the three months ended March 31, 2026 was as follows:
Number of
Shares		Weighted-
Average
Exercise
Price Per Share		Weighted-
Average
Remaining
Contractual
Term		Aggregate
Intrinsic Value
(in thousands)(in years)(in millions)
Outstanding as of December 31, 20254,829 $114.78 
Granted (1)
402 $18.54 
Exercised(9)$21.05 $1 
Forfeited(22)$20.56 
Outstanding as of March 31, 20265,200 $107.89 5.7$105 
Vested and expected to vest as of March 31, 20265,055 $108.45 5.7$100 
Vested and exercisable as of March 31, 20262,610 $111.75 5.1$42 
(1) Relates to stock options assumed in business combinations.
Aggregate intrinsic value represents the difference between the estimated fair value of our common stock and the exercise price of outstanding, in-the-money options.
The total fair value of stock options vested during the three months ended March 31, 2026 was $9 million. The weighted-average grant-date fair value of stock options granted was $92.12 for the three months ended March 31, 2026.
During the year ended December 31, 2021, a one-time long-term performance-based option award was granted to the Chief Executive Officer (“2021 CEO Performance Award”) and to certain executives (collectively “2021 Performance Awards”) under the 2021 Plan at a total grant date fair value of $232 million. The 2021 Performance Awards will vest in eight equal tranches based on service and achievement of both performance and market conditions, subject to continued employment and specifically for the 2021 CEO Performance Award, as CEO or Executive Chairman of the Company, through each vesting date. The performance and market conditions for a particular tranche may be achieved at different points in time and in any order but will become eligible to vest only when all service, performance and market conditions for the respective tranche are met but no earlier than two years from date of grant. The performance and market conditions must be achieved by September 30, 2026 (the “Performance Period”). The stock price metric will be achieved when both the 180-day volume weighted-average price (“VWAP”) and the 30-day VWAP equal or exceed the respective tranche stock price metric on any day during the Performance Period. The performance metric is achieved when the trailing four-quarter cumulative GAAP subscription revenues equal or exceed the respective tranche performance target. Shares acquired upon exercise of the options cannot be sold, transferred or disposed until after the end of the Performance Period and the 2021 Performance Awards will expire ten years from the respective date of grant. As of March 31, 2026, the first four tranches were vested based on achievement of both the performance and market conditions.
The fair value of the 2021 Performance Awards and the corresponding derived service periods were estimated using the Monte Carlo simulation. Stock-based compensation expense is recognized on a graded vesting basis over the requisite service period for each respective tranche, but not shorter than the two-year minimum service period, and includes an assessment of when it is probable the performance condition will be achieved, which involves a subjective assessment of our future financial projections.
As of March 31, 2026, total unrecognized compensation cost, adjusted for estimated forfeitures, related to unvested stock options was approximately $67 million. The weighted-average remaining vesting period of unvested stock options at March 31, 2026 was approximately two years.
RSUs
A summary of RSU activity for the three months ended March 31, 2026 was as follows:
Number of
Shares		Weighted-Average Grant-Date Fair Value
Per Share
(in thousands)
Outstanding as of December 31, 202526,011 $158.53 
Granted (1)
23,435 $107.03 
Vested(4,211)$141.18 
Forfeited(965)$150.21 
Outstanding as of March 31, 202644,270 $133.11 
Expected to vest as of March 31, 202638,832 
(1) Includes RSUs assumed in business combinations.
RSUs outstanding as of March 31, 2026 were comprised of 41.5 million RSUs with only service conditions and 2.8 million RSUs with both service and performance conditions, including certain RSUs with additional market conditions. The total intrinsic value of the RSUs vested was $0.4 billion for the three months ended March 31, 2026. As of March 31, 2026, the aggregate intrinsic value of RSUs outstanding was $4.6 billion and RSUs expected to vest was $4.1 billion.
PRSUs have service, performance and market vesting conditions. The ultimate number of shares eligible to vest range from 0% to 250%, subject to our board of directors compensation committee’s approval of performance metrics achievement and, for certain PRSUs, total shareholder return relative to that of the S&P 500 index. The eligible shares subject to PRSUs granted during the three months ended March 31, 2026 will vest in one to three years contingent on each holder’s continuous status as an employee on the applicable vesting dates. The number of PRSUs granted included in the table above reflects the shares that could be eligible to vest at 100% of target for PRSUs and includes adjustments for over or under achievement for PRSUs granted in the prior year.
We recognized $45 million and $43 million of stock-based compensation expense, net of actual and estimated forfeitures, associated with PRSUs on a graded vesting basis during the three months ended March 31, 2026 and 2025, respectively.
As of March 31, 2026, total unrecognized compensation cost, adjusted for estimated forfeitures, related to unvested RSUs was $4.8 billion, and the weighted-average remaining vesting period was approximately three years.
v3.26.1
Net Income Per Share
 3 Months Ended
Mar. 31, 2026
Earnings Per Share [Abstract]  
Net Income Per Share Net Income Per Share  
Basic net income per share attributable to common stockholders is computed by dividing net income attributable to common stockholders by the weighted-average number of shares of common stock outstanding during the period. Diluted net income per share is computed by dividing net income attributable to common stockholders by the weighted-average number of shares of common stock outstanding during the period, adjusted for the effects of dilutive shares of common stock, which are comprised of outstanding stock options, RSUs and ESPP obligations. Stock awards with performance or market conditions are included in dilutive shares to the extent all conditions are met. The potentially dilutive shares of common stock are computed using the treasury stock method or the as-if converted method, as applicable. The effects of outstanding stock options, RSUs and ESPP obligations are excluded from the computation of diluted net income per share in periods in which the effect would be antidilutive.
The following table presents the calculation of basic and diluted net income per share attributable to common stockholders (in millions, except for number of shares reflected in thousands and per share data):
 Three Months Ended March 31,
20262025
Numerator:
Net income$469 $460 
Denominator:
Weighted-average shares outstanding - basic1,035,138 1,034,098 
Weighted-average effect of potentially dilutive securities:
Common stock options, RSUs and ESPP obligations4,746 12,754 
Weighted-average shares outstanding - diluted1,039,884 1,046,852 
Net income per share - basic$0.45 $0.44 
Net income per share - diluted$0.45 $0.44 
Common stock options, RSUs and ESPP obligations excluded from diluted net income per share because their effect would have been anti-dilutive 23,310 11,508 
v3.26.1
Provision for Income Taxes
 3 Months Ended
Mar. 31, 2026
Income Tax Disclosure [Abstract]  
Provision for Income Taxes Provision for Income Taxes
We compute our provision for income taxes by applying the estimated annual effective tax rate to year-to-date income from recurring operations and adjust the provision for discrete tax items recorded in the period.
Our income tax provision was $204 million for the three months ended March 31, 2026 and was primarily attributable to the mix of earnings and losses in countries with differing statutory tax rates and stock-based compensation shortfalls. Our income tax provision was $95 million for the three months ended March 31, 2025 and was primarily attributable to the mix of earnings and losses in countries with differing statutory tax rates, offset by excess tax benefits of stock-based compensation.
We are subject to taxation in the United States and foreign jurisdictions. As of March 31, 2026, our tax years 2004 to 2025 remain subject to examination in most jurisdictions.
Due to differing interpretations of tax laws and regulations, tax authorities may dispute our tax filing positions. We periodically evaluate our exposures associated with our tax filing positions and believe that adequate amounts have been reserved for adjustments that may result from tax examinations.
On July 4, 2025, H.R. 1, the "One Big Beautiful Bill Act," was enacted into law, bringing significant amendments to the U.S. tax code. This legislation extends and modifies provisions from the 2017 Tax Cuts and Jobs Act and introduces new tax measures affecting both businesses and individuals. The enacted legislation had an immaterial impact on the Company’s effective tax rate for the three months ended March 31, 2026.
v3.26.1
Commitments and Contingencies
 3 Months Ended
Mar. 31, 2026
Commitments and Contingencies Disclosure [Abstract]  
Commitments and Contingencies Commitments and Contingencies
Operating Leases
For some of our offices and data centers, we have entered into non-cancellable operating lease agreements with various expiration dates through 2036. Certain lease agreements include options to renew or terminate the lease, which are not reasonably certain to be exercised and therefore are not factored into our determination of lease payments.
Total operating lease costs were $42 million and $36 million for the three months ended March 31, 2026 and 2025, respectively.
For the three months ended March 31, 2026 and 2025, total cash paid for amounts included in the measurement of operating lease liabilities was $29 million and $24 million, respectively. Operating lease liabilities arising from obtaining operating right-of-use assets totaled $61 million and $141 million for the three months ended March 31, 2026 and 2025, respectively.
As of March 31, 2026, the weighted-average remaining lease term is approximately eight years, and the weighted-average discount rate is 4%.
Maturities of operating lease liabilities as of March 31, 2026 are presented in the table below (in millions):
Fiscal Period:
Remainder of 2026$113 
2027154 
2028151 
2029143 
2030128 
Thereafter402 
Total operating lease payments1,091 
Less: imputed interest(151)
Present value of operating lease liabilities$940 
In addition to the amounts above, as of March 31, 2026, we have leases, primarily for offices, that have not yet commenced with minimum undiscounted cash flows of $341 million. These leases are expected to commence between 2026 and 2027 with lease terms of five to sixteen years.
Other Commitments
Other contractual commitments primarily consist of data center and IT operations, cloud services and sales and marketing activities related to our daily business operations. There were no material contractual obligations that were entered into during the three months ended March 31, 2026 that were outside the ordinary course of business. We have entered into various non-cancellable agreements with cloud service providers, and as of March 31, 2026, we have remaining payments under these agreements of approximately $336 million for the remainder of fiscal 2026, $331 million in fiscal 2027, $500 million in fiscal 2028, $630 million in fiscal 2029 and $2.8 billion in 2030. Payment schedules vary from the timing of actual service consumption. In addition, we have entered into a non-cancellable agreement with an information technology equipment provider, under which we have remaining payments of approximately $1.4 billion due by fiscal 2028.
In addition to the amounts above, the repayment of our 2030 Notes with an aggregate principal amount of $1.5 billion is due on September 1, 2030. Refer to Note 11 “Debt” for further information regarding our 2030 Notes.
Further, $148 million of unrecognized tax benefits have been recorded as liabilities as of March 31, 2026.
Legal Proceedings
We are party to certain litigation and other legal proceedings. While legal proceedings are inherently unpredictable and subject to uncertainties, we do not believe the ultimate resolution of any such proceedings is likely to result in a material loss. We accrue for loss contingencies when it is both probable that we will incur the loss and when we can reasonably estimate the amount of the loss or range of loss.
Other
As previously disclosed, through its internal processes, the Company received a complaint that raised potential compliance issues related to one of its government contracts. The Company initiated an internal investigation, with the assistance of outside legal counsel, into the validity of these claims that concern the hiring of the Chief Information Officer of the U.S. Army as the Company’s Head of Global Public Sector in March 2023. As a result of the investigation, the Company’s board of directors determined that the Company’s President and Chief Operating Officer and the hired individual violated Company policy regarding a possible conflict relating to such individual’s hiring. On July 24, 2024, the Company and its President and Chief Operating Officer came to a mutual agreement that he would resign from all positions with the Company, effective immediately. The other individual also has departed the Company. The Company has informed the Department of Justice, the Department of Defense Office of Inspector General and the Army Suspension and Debarment Office of the investigation and is continuing to cooperate with the Department of Justice, which has commenced its own investigation and required the Company to deliver certain documents in connection with these matters. The Company cannot predict the timing, outcome or possible impact of the investigation.
Indemnification Provisions
Our agreements include provisions indemnifying customers against intellectual property and other third-party claims. In addition, we have entered into indemnification agreements with our directors, executive officers and certain other officers that will require us, among other things, to indemnify them against certain liabilities that may arise as a result of their affiliation with us. We have not incurred any material costs as a result of such indemnification obligations and have not recorded any material liabilities related to such obligations in the condensed consolidated financial statements.
v3.26.1
Segment and Geographic Information
 3 Months Ended
Mar. 31, 2026
Segments, Geographical Areas [Abstract]  
Information about Geographic Areas and Products Segment and Geographic Information
Segment Information
Our chief operating decision maker (“CODM”), the Chief Executive Officer, manages the Company’s business activities as a single operating and reportable segment at the consolidated level. Accordingly, our CODM uses consolidated net income to measure segment profit or loss, allocate resources and assess performance. Further, the CODM reviews and utilizes functional expenses (cost of revenues, sales and marketing, research and development, and general and administrative) at the consolidated level to manage the Company’s operations. Other segment items included in consolidated net income are interest income, other income (expense), net and the provision for income taxes, which are reflected in the condensed consolidated statements of comprehensive income.
Geographic Information
Revenues by geographic area, based on the location of our users, were as follows (in millions):
 Three Months Ended March 31,
20262025
North America(1)
$2,359 $1,963 
EMEA(2)
979 782 
Asia Pacific and other432 343 
Total revenues$3,770 $3,088 
Property and equipment, net by geographic area were as follows (in millions):
 March 31, 2026December 31, 2025
North America(3)
$1,451 $1,437 
EMEA(2)
522 563 
Asia Pacific and other277 289 
Total property and equipment, net$2,250 $2,289 
(1) Revenues attributed to the United States were 96% and 94% of North America revenues for the three months ended March 31, 2026 and 2025, respectively.
(2) Europe, the Middle East and Africa (“EMEA”).
(3) Property and equipment, net attributed to the United States were 82% of property and equipment, net attributable to North America as of March 31, 2026 and December 31, 2025
v3.26.1
Subsequent Event
 3 Months Ended
Mar. 31, 2026
Subsequent Events [Abstract]  
Subsequent Event Subsequent Events
Revolving Credit Facility
On April 1, 2026, we entered into a credit agreement with certain institutional lenders that provides for a $3.0 billion unsecured revolving credit facility (the "Credit Facility"), with an option to increase the amount of the Credit Facility by up to $2.0 billion, subject to certain conditions, including board approval. The Credit Facility matures on April 1, 2031. Any borrowings under our Credit Facility bear interest, at our option, either at a base rate, or at an adjusted benchmark rate plus a spread of 0.60% to 1.00%, in each case, with such spread being determined based on our credit rating. We are also obligated to pay an ongoing commitment fee on undrawn amounts. Funds borrowed under the Credit Facility may be used for general corporate purposes.
Commercial Paper
On April 1, 2026, we established a commercial paper program pursuant to which we may issue short-term, unsecured commercial paper notes up to a total of $3.0 billion outstanding at any time, with maturities not to exceed 397 days from the date of issuance. The notes are sold at a discount from par or at par and bear interest at rates determined at the time of issuance. Net proceeds from this program are expected to be used for general corporate purposes. As of April 22, 2026, we have $2.1 billion of commercial paper outstanding.
Short-term Debt
On April 17, 2026, we entered into a credit agreement for a senior unsecured term loan (the “Term Loan”) of up to $4.0 billion and borrowed the full $4.0 billion under the Term Loan to fund a portion of the cash consideration for our acquisition of Armis Security Ltd. (“Armis”). The Term Loan matures on October 16, 2026, with an option to extend the maturity for an additional six months, subject to certain conditions. Any borrowings under our Term Loan bear interest at a secured overnight financing rate plus a spread of 0.60% to 1.00%; in each case, with such spread being determined based on our credit rating.
Business Combination
On April 20, 2026, we acquired all outstanding shares of Armis, a cyber-exposure management and cyber-physical security solutions provider, for approximately $7.8 billion cash consideration. The acquisition is intended to expand our security workflow offerings and advance AI-native, proactive cybersecurity and vulnerability response across all connected devices. Due to the timing of closing the acquisition and the issuance of the interim condensed consolidated financial statements, we are currently in the process of finalizing the accounting and related disclosures for this transaction and expect to complete the preliminary purchase price allocation in the second quarter of 2026.
v3.26.1
Insider Trading Arrangements
 3 Months Ended
Mar. 31, 2026
shares
Trading Arrangements, by Individual  
Rule 10b5-1 Arrangement Terminated false
Non-Rule 10b5-1 Arrangement Terminated false
William R. McDermott [Member]  
Trading Arrangements, by Individual  
Material Terms of Trading Arrangement William R. McDermott, our Chief Executive Officer, terminated a trading plan on February 6, 2026. The plan, which was adopted on February 27, 2025 and was scheduled to expire May 19, 2026, previously permitted the sale of up to 100% of the net shares resulting from the vesting of 52,566 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions. Net shares were net of tax withholding.
In addition, on February 13, 2026, Mr. McDermott adopted a “non-Rule 10b5-1 trading arrangement,” as defined by Regulation S-K Item 408(c), by entering into a share purchase agreement with a broker that provided for the purchase of $3 million of shares of our common stock on February 27, 2026, at prevailing market prices.
Non-Rule 10b5-1 Arrangement Adopted true
Adoption Date February 13, 2026
Gina Mastantuono [Member]  
Trading Arrangements, by Individual  
Material Terms of Trading Arrangement Gina Mastantuono, our President and Chief Financial Officer, terminated a trading plan on February 6, 2026. The plan, which was adopted on August 28, 2025 and was scheduled to expire May 26, 2026, previously permitted the sale of (i) up to 3,700 shares of our common stock and (ii) up to 100% of the net shares resulting from the vesting of 13,136 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions. Net shares were net of tax withholding.
Jacqueline Canney [Member]  
Trading Arrangements, by Individual  
Material Terms of Trading Arrangement Jacqueline Canney, our Chief People and AI Enablement Officer, terminated a trading plan on February 6, 2026. The plan, which was adopted on February 27, 2025 and was scheduled to expire May 22, 2026, previously permitted the sale of 100% of the net shares resulting from the vesting of 13,248 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions. Net shares were net of tax withholding.
Nick Tzitzon [Member]  
Trading Arrangements, by Individual  
Material Terms of Trading Arrangement Nick Tzitzon, our Vice Chairman, terminated a trading plan on February 6, 2026. The plan, which was adopted on February 28, 2025 and was scheduled to expire May 19, 2026, previously permitted the sale of (i) up to 649 shares of our common stock and (ii) 100% of the net shares resulting from the vesting of 11,552 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions. Net shares were net of tax withholding.
Russell Elmer [Member]  
Trading Arrangements, by Individual  
Material Terms of Trading Arrangement Russell Elmer, our Special Counsel, terminated a trading plan on February 6, 2026. The plan, which was adopted on May 21, 2025 and was scheduled to expire May 18, 2026, previously permitted the sale of (i) 110 shares of our common stock and (ii) 100% of the net shares resulting from the vesting of 10,523 restricted stock units and performance-based restricted stock units during the plan period, subject to certain vesting conditions. Net shares were net of tax withholding.
William R. McDermott February 2025 Plan [Member]  
Trading Arrangements, by Individual  
Title Chief Executive Officer
Rule 10b5-1 Arrangement Terminated true
Termination Date February 6, 2026
William R. McDermott February 2025 Plan [Member] | William R. McDermott [Member]  
Trading Arrangements, by Individual  
Name William R. McDermott
Aggregate Available 52,566
Gina Mastantuono August 2025 Plan [Member] | Gina Mastantuono [Member]  
Trading Arrangements, by Individual  
Name Gina Mastantuono
Title Chief Financial Officer
Rule 10b5-1 Arrangement Terminated true
Termination Date February 6, 2026
Gina Mastantuono Rule Trading Arrangement, Common Stock [Member]  
Trading Arrangements, by Individual  
Aggregate Available 3,700
Gina Mastantuono Rule Trading Arrangement, Restricted Stock Units and Performance-Based Restricted Stock Units [Member]  
Trading Arrangements, by Individual  
Aggregate Available 13,136
Jacqueline Canney February 2025 Plan [Member] | Jacqueline Canney [Member]  
Trading Arrangements, by Individual  
Name Jacqueline Canney
Title Chief People and AI Enablement Officer
Rule 10b5-1 Arrangement Terminated true
Termination Date February 6, 2026
Aggregate Available 13,248
Nick Tzitzon February 2025 Plan [Member] | Nick Tzitzon [Member]  
Trading Arrangements, by Individual  
Name Nick Tzitzon
Title Vice Chairman
Rule 10b5-1 Arrangement Terminated true
Termination Date February 6, 2026
Aggregate Available 11,552
Russell Elmer May 2025 Plan [Member] | Russell Elmer [Member]  
Trading Arrangements, by Individual  
Name Russell Elmer
Title Special Counsel
Rule 10b5-1 Arrangement Terminated true
Termination Date February 6, 2026
Russell Elmer Rule Trading Arrangement, Common Stock [Member] | Russell Elmer [Member]  
Trading Arrangements, by Individual  
Aggregate Available 110
Russell Elmer Rule Trading Arrangement, Restricted Stock Units and Performance-Based Restricted Stock Units [Member] | Russell Elmer [Member]  
Trading Arrangements, by Individual  
Aggregate Available 10,523
v3.26.1
Summary of Significant Accounting Policies (Policies)
 3 Months Ended
Mar. 31, 2026
Accounting Policies [Abstract]  
Basis of Presentation
Basis of Presentation
The accompanying unaudited condensed consolidated financial statements and condensed footnotes have been prepared in accordance with the applicable rules and regulations of the Securities and Exchange Commission (the “SEC”) regarding interim financial reporting. Accordingly, they do not include all of the information and footnotes required by United States (“U.S.”) generally accepted accounting principles (“GAAP”) for complete financial statements due to the permitted exclusion of certain disclosures for interim reporting. In the opinion of management, all adjustments (consisting of normal recurring items) considered necessary under GAAP for fair statement of results for the interim periods presented have been included. As a result of displaying amounts in millions, rounding differences may exist in the condensed consolidated financial statements and footnote tables. The results of operations for the three months ended March 31, 2026 are not necessarily indicative of the results to be expected for the year ending December 31, 2026 or for other interim periods or future years. The condensed consolidated balance sheet as of December 31, 2025 is derived from audited consolidated financial statements; however, it does not include all of the information and footnotes required by GAAP for complete financial statements. These condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and related notes included in our Annual Report on Form 10-K for the year ended December 31, 2025, which was filed with the SEC on January 29, 2026.
Principles of Consolidation
Principles of Consolidation
The accompanying condensed consolidated financial statements have been prepared in conformity with GAAP, and include our accounts and the accounts of our wholly-owned subsidiaries. All intercompany transactions and balances have been eliminated upon consolidation.
Use of Estimates
Use of Estimates
The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make certain estimates and assumptions. These estimates and assumptions affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, as well as reported amounts of revenues and expenses during the reporting period. Such management estimates and assumptions include, but are not limited to, standalone selling price for each distinct performance obligation included in customer contracts with multiple performance obligations, the period of benefit for deferred commissions, valuation of intangible assets, the useful life of property and equipment and identifiable intangible assets, stock-based compensation expense and income taxes. Actual results could differ from those estimates.
Concentration of Credit Risk and Significant Customers
Concentration of Credit Risk and Significant Customers
Credit risk arising from accounts receivable is mitigated to a certain extent due to our large number of customers and their dispersion across various industries and geographies. We had one customer, a U.S. federal channel partner and systems integrator, that represented 19% and 11% of our accounts receivable balance as of March 31, 2026 and December 31, 2025, respectively, and 12% of our total revenues for each of the three months ended March 31, 2026 and 2025. Based on our periodic credit evaluations, there have been no historical collection concerns with this customer. For purposes of assessing concentration of credit risk and significant customers, a group of customers under common control or customers that are affiliates of each other are regarded as a single customer.
v3.26.1
Investments (Tables)
 3 Months Ended
Mar. 31, 2026
Debt Securities, Available-for-Sale [Abstract]  
Schedule of Marketable Debt Securities
The following is a summary of our available-for-sale debt securities recorded within marketable securities and long-term marketable securities on the condensed consolidated balance sheets (in millions):
March 31, 2026
Amortized
Cost		Gross
Unrealized
Gains		Gross
Unrealized
Losses		Estimated
Fair Value
Available-for-sale debt securities:
Commercial paper$77 $— $— $77 
Corporate notes and bonds4,006 14 (1)4,019 
Certificates of deposit12 — — 12 
U.S. government and agency securities1,005 2 — 1,007 
Mortgage-backed and asset-backed securities103 — (14)89 
Total available-for-sale debt securities$5,203 $16 $(15)$5,204 
December 31, 2025
Amortized
Cost		Gross
Unrealized
Gains		Gross
Unrealized
Losses		Estimated
Fair Value
Available-for-sale debt securities:
Commercial paper$173 $— $— $173 
Corporate notes and bonds4,759 34 — 4,793 
Certificates of deposit11 — — 11 
U.S. government and agency securities1,257 6 — 1,263 
Mortgage-backed and asset-backed securities103 — (14)89 
Total available-for-sale debt securities$6,303 $40 $(14)$6,329 
Schedule of Investments Classified by Contractual Maturity Date The fair values of available-for-sale debt securities, by remaining contractual maturity, are as follows (in millions):
March 31, 2026
Due within 1 year$2,480 
Due in 1 year through 5 years2,635 
Instruments not due in single maturity89 
Total$5,204 
v3.26.1
Fair Value Measurements (Tables)
 3 Months Ended
Mar. 31, 2026
Fair Value Disclosures [Abstract]  
Schedule of Assets Measured at Fair Value on Recurring Basis
The following table presents our fair value hierarchy for our assets measured at fair value on a recurring basis as of March 31, 2026 (in millions): 
Level 1Level 2Total
Cash equivalents:
Money market funds$1,849 $— $1,849 
Commercial paper— 2 2 
Deposits1 — 1 
Marketable securities:
Commercial paper— 77 77 
Corporate notes and bonds— 4,019 4,019 
Certificates of deposit— 12 12 
U.S. government and agency securities— 1,007 1,007 
Mortgage-backed and asset-backed securities— 89 89 
Total$1,850 $5,206 $7,056 
The following table presents our fair value hierarchy for our assets measured at fair value on a recurring basis as of December 31, 2025 (in millions): 
Level 1Level 2Total
Cash equivalents:
Money market funds$2,055 $— $2,055 
Commercial paper— 137 137 
Corporate notes and bonds— 6 6 
Deposits219 — 219 
U.S. government and agency securities— 515 515 
Marketable securities:
Commercial paper— 173 173 
Corporate notes and bonds— 4,793 4,793 
Certificates of deposit— 11 11 
U.S. government and agency securities— 1,263 1,263 
Mortgage-backed and asset-backed securities— 89 89 
Total$2,274 $6,987 $9,261 
Fair Value Measurement We determine the fair value of our security holdings based on pricing from our service providers and market prices from industry-standard independent data providers. Such market prices may be quoted prices in active markets for identical assets (Level 1 inputs), pricing determined using inputs other than quoted prices that are observable either directly or indirectly (Level 2 inputs) or using unobservable inputs that are supported by little or no market activity (Level 3 inputs).
v3.26.1
Business Combinations (Tables)
 3 Months Ended
Mar. 31, 2026
Business Combination, Asset Acquisition, Transaction between Entities under Common Control, and Joint Venture Formation [Abstract]  
Schedule of Purchase Price Allocation The aggregate purchase price consideration for Moveworks was $2.4 billion, which was comprised of the following (in millions):
Fair Value
Fair value of common stock issued(1)
$1,467 
Cash
905 
Settlement of pre-existing loan
31 
Stock-based compensation awards attributable to pre-combination services
4 
Total purchase consideration$2,407 
(1)The fair value of the stock consideration is based on the December 15, 2025 closing price of ServiceNow common stock at $153.04 and approximately 9.6 million shares of ServiceNow common stock.
Business Combination, Recognized Asset Acquired and Liability Assumed
The allocation of the total purchase price is summarized below (in millions):
Purchase Price Allocation
Asset Life
Current assets$109 
Intangible assets356 
2 - 5 years
Goodwill826 Indefinite
Other assets54 
Assets acquired$1,345 
Deferred tax liabilities, non-current
83 
Other liabilities assumed
25 
Net assets acquired$1,237 
Identifiable intangible assets acquired in connection with the Veza acquisition (in millions) and the weighted-average lives are as follows:
Intangible
Assets
Asset Life (years)
Developed technology$190 5
Customer relationships150 5
Order backlog
16 2
Total$356 
The allocation of the total purchase price is summarized below (in millions):
Purchase Price
Allocation		Asset Life
Current assets$48 
Intangible assets770 
2 - 5 years
Goodwill1,748 Indefinite
Other assets124 
Assets acquired$2,690 
Current liabilities assumed83 
Long-term liabilities assumed13 
Deferred tax liabilities, non-current 187 
Net assets acquired$2,407 
Identifiable intangible assets acquired in connection with the Moveworks acquisition (in millions) and the weighted-average lives are as follows:
Intangible
Assets
Asset Life (years)
Developed technology$505 5
Customer relationships220 5
Order backlog
25 2
Brand assets
20 4
Total$770 
v3.26.1
Goodwill and Intangible Assets (Tables)
 3 Months Ended
Mar. 31, 2026
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Goodwill
The changes in the carrying amounts of goodwill were as follows (in millions):
Carrying Amount
Balance as of December 31, 2025$3,578 
Goodwill acquired977 
Foreign currency translation adjustments(14)
Balance as of March 31, 2026$4,541 
Schedule of Intangible Assets
Intangible assets, net consists of the following (in millions):
 March 31, 2026December 31, 2025
Developed technology$1,573 $1,316 
Customer relationships
400 238 
Patents83 83 
Other88 72 
Intangible assets, gross$2,144 $1,709 
Less: accumulated amortization(665)(588)
Intangible assets, net$1,479 $1,121 
Schedule of Estimated Future Amortization Expense Related to Intangible Assets
The following table presents the estimated future amortization expense related to intangible assets held as of March 31, 2026 (in millions):
Fiscal Period:
Remainder of 2026$268 
2027346 
2028315 
2029292 
2030242 
Thereafter16 
Total future amortization expense$1,479 
v3.26.1
Property and Equipment (Tables)
 3 Months Ended
Mar. 31, 2026
Property, Plant and Equipment [Abstract]  
Summary of Property and Equipment, Net
Property and equipment, net consists of the following (in millions):
 March 31, 2026December 31, 2025
Computer equipment$3,383 $3,332 
Computer software126 126 
Leasehold and other improvements438 433 
Furniture and fixtures119 117 
Construction in progress145 117 
Property and equipment, gross4,211 4,125 
Less: Accumulated depreciation(1,961)(1,836)
Property and equipment, net$2,250 $2,289 
v3.26.1
Derivative Contracts (Tables)
 3 Months Ended
Mar. 31, 2026
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Schedule of Fair Values of Outstanding Derivative Contracts
The total gross fair values of derivatives designated as hedging instruments recorded within the condensed consolidated balance sheets were as follows (in millions):
Condensed Consolidated Balance Sheets Location
March 31, 2026
December 31, 2025
Prepaid expenses and other current assets $28 $11 
Other assets$17 $3 
Accrued expenses and other current liabilities$(28)$(49)
Other long-term liabilities$(4)$(8)
v3.26.1
Accumulated Other Comprehensive Income (Loss) (Tables)
 3 Months Ended
Mar. 31, 2026
Equity [Abstract]  
Schedule of Accumulated Other Comprehensive Income, Net of Tax
The following tables show the components of accumulated other comprehensive income (loss), net of tax, in the stockholders’ equity section of our condensed consolidated balance sheets (in millions):
 Unrealized Gains (Losses) on Derivative Instruments
Unrealized Gains (Losses) on Marketable Securities
Foreign Currency Translation AdjustmentTotal
Balance as of December 31, 2025
$(38)$— $57 $19 
Other comprehensive income (loss) before reclassifications34 (20)(35)(21)
Amounts reclassified from accumulated other comprehensive income
9 — — 9 
Net current period other comprehensive income (loss)43 (20)(35)(12)
Balance as of March 31, 2026
$5 $(20)$22 $7 
 Unrealized Gains (Losses) on Derivative Instruments
Unrealized Gains (Losses) on Marketable Securities
Foreign Currency Translation AdjustmentTotal
Balance as of December 31, 2024
$50 $(27)$(91)$(68)
Other comprehensive (loss) income before reclassifications
(43)14 36 7 
Amounts reclassified from accumulated other comprehensive loss
(9)— — (9)
Net current period other comprehensive (loss) income
(52)14 36 (2)
Balance as of March 31, 2025
$(2)$(13)$(55)$(70)
v3.26.1
Stockholders' Equity (Tables)
 3 Months Ended
Mar. 31, 2026
Equity [Abstract]  
Schedule of Common Stock Outstanding and Reserved Shares of Common Stock for Future Issuance As of March 31, 2026, we had 1,031 million shares of common stock, net of treasury stock, outstanding and had reserved shares of common stock for future issuance as follows (in thousands): 
 March 31, 2026
Stock plans:
Options outstanding5,200 
RSUs(1)
44,270 
Shares of common stock available for future grants:
Amended and Restated 2021 Equity Incentive Plan(2)
15,892 
Amended and Restated 2012 Employee Stock Purchase Plan(2)
37,355 
Total shares of common stock reserved for future issuance102,717 
(1)Represents the number of shares issuable upon settlement of outstanding restricted stock units (“RSUs”) and performance-based RSUs (“PRSUs”), as discussed in Note 14 “Equity Awards.”
(2)Refer to Note 14 “Equity Awards” for a description of these plans.
v3.26.1
Equity Awards (Tables)
 3 Months Ended
Mar. 31, 2026
Share-Based Payment Arrangement [Abstract]  
Schedule of Stock Option Activity
A summary of stock option activity for the three months ended March 31, 2026 was as follows:
Number of
Shares		Weighted-
Average
Exercise
Price Per Share		Weighted-
Average
Remaining
Contractual
Term		Aggregate
Intrinsic Value
(in thousands)(in years)(in millions)
Outstanding as of December 31, 20254,829 $114.78 
Granted (1)
402 $18.54 
Exercised(9)$21.05 $1 
Forfeited(22)$20.56 
Outstanding as of March 31, 20265,200 $107.89 5.7$105 
Vested and expected to vest as of March 31, 20265,055 $108.45 5.7$100 
Vested and exercisable as of March 31, 20262,610 $111.75 5.1$42 
(1) Relates to stock options assumed in business combinations.
Schedule of Restricted Stock Unit Activity
A summary of RSU activity for the three months ended March 31, 2026 was as follows:
Number of
Shares		Weighted-Average Grant-Date Fair Value
Per Share
(in thousands)
Outstanding as of December 31, 202526,011 $158.53 
Granted (1)
23,435 $107.03 
Vested(4,211)$141.18 
Forfeited(965)$150.21 
Outstanding as of March 31, 202644,270 $133.11 
Expected to vest as of March 31, 202638,832 
(1) Includes RSUs assumed in business combinations.
v3.26.1
Net Income Per Share (Tables)
 3 Months Ended
Mar. 31, 2026
Earnings Per Share [Abstract]  
Schedule of Basic and Diluted Net Income Per Share
The following table presents the calculation of basic and diluted net income per share attributable to common stockholders (in millions, except for number of shares reflected in thousands and per share data):
 Three Months Ended March 31,
20262025
Numerator:
Net income$469 $460 
Denominator:
Weighted-average shares outstanding - basic1,035,138 1,034,098 
Weighted-average effect of potentially dilutive securities:
Common stock options, RSUs and ESPP obligations4,746 12,754 
Weighted-average shares outstanding - diluted1,039,884 1,046,852 
Net income per share - basic$0.45 $0.44 
Net income per share - diluted$0.45 $0.44 
Common stock options, RSUs and ESPP obligations excluded from diluted net income per share because their effect would have been anti-dilutive 23,310 11,508 
v3.26.1
Commitments and Contingencies (Tables)
 3 Months Ended
Mar. 31, 2026
Commitments and Contingencies Disclosure [Abstract]  
Schedule of Maturities of Operating Lease Liabilities
Maturities of operating lease liabilities as of March 31, 2026 are presented in the table below (in millions):
Fiscal Period:
Remainder of 2026$113 
2027154 
2028151 
2029143 
2030128 
Thereafter402 
Total operating lease payments1,091 
Less: imputed interest(151)
Present value of operating lease liabilities$940 
Legal Proceedings
Legal Proceedings
We are party to certain litigation and other legal proceedings. While legal proceedings are inherently unpredictable and subject to uncertainties, we do not believe the ultimate resolution of any such proceedings is likely to result in a material loss. We accrue for loss contingencies when it is both probable that we will incur the loss and when we can reasonably estimate the amount of the loss or range of loss.
Other
As previously disclosed, through its internal processes, the Company received a complaint that raised potential compliance issues related to one of its government contracts. The Company initiated an internal investigation, with the assistance of outside legal counsel, into the validity of these claims that concern the hiring of the Chief Information Officer of the U.S. Army as the Company’s Head of Global Public Sector in March 2023. As a result of the investigation, the Company’s board of directors determined that the Company’s President and Chief Operating Officer and the hired individual violated Company policy regarding a possible conflict relating to such individual’s hiring. On July 24, 2024, the Company and its President and Chief Operating Officer came to a mutual agreement that he would resign from all positions with the Company, effective immediately. The other individual also has departed the Company. The Company has informed the Department of Justice, the Department of Defense Office of Inspector General and the Army Suspension and Debarment Office of the investigation and is continuing to cooperate with the Department of Justice, which has commenced its own investigation and required the Company to deliver certain documents in connection with these matters. The Company cannot predict the timing, outcome or possible impact of the investigation.
Indemnification Provisions
Our agreements include provisions indemnifying customers against intellectual property and other third-party claims. In addition, we have entered into indemnification agreements with our directors, executive officers and certain other officers that will require us, among other things, to indemnify them against certain liabilities that may arise as a result of their affiliation with us. We have not incurred any material costs as a result of such indemnification obligations and have not recorded any material liabilities related to such obligations in the condensed consolidated financial statements.
v3.26.1
Segment and Geographic Information (Tables)
 3 Months Ended
Mar. 31, 2026
Segments, Geographical Areas [Abstract]  
Revenues by Geographic Area, Based on Billing Location of Customer
Revenues by geographic area, based on the location of our users, were as follows (in millions):
 Three Months Ended March 31,
20262025
North America(1)
$2,359 $1,963 
EMEA(2)
979 782 
Asia Pacific and other432 343 
Total revenues$3,770 $3,088 
Schedule of Long Lived Assets by Geographic Area
Property and equipment, net by geographic area were as follows (in millions):
 March 31, 2026December 31, 2025
North America(3)
$1,451 $1,437 
EMEA(2)
522 563 
Asia Pacific and other277 289 
Total property and equipment, net$2,250 $2,289 
(1) Revenues attributed to the United States were 96% and 94% of North America revenues for the three months ended March 31, 2026 and 2025, respectively.
(2) Europe, the Middle East and Africa (“EMEA”).
(3) Property and equipment, net attributed to the United States were 82% of property and equipment, net attributable to North America as of March 31, 2026 and December 31, 2025
v3.26.1
Summary of Significant Accounting Policies (Details)
 3 Months Ended 12 Months Ended
Dec. 05, 2025
Mar. 31, 2026
$ / shares
Mar. 31, 2025
Dec. 31, 2025
$ / shares
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Stock split, conversion ratio 5      
Common stock, par or stated value per share (in dollars per share)   $ 0.001   $ 0.001
One Customer | Accounts Receivable | Customer Concentration Risk        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Concentration risk   19.00%   11.00%
One Customer | Revenue Benchmark | Customer Concentration Risk        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Concentration risk   12.00% 12.00%  
v3.26.1
Investments - Summary of Investments (Detail) - USD ($)
$ in Millions
Mar. 31, 2026
Dec. 31, 2025
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost $ 5,203 $ 6,303
Gross Unrealized Gains 16 40
Gross Unrealized Losses (15) (14)
Estimated Fair Value 5,204 6,329
Commercial paper    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 77 173
Gross Unrealized Gains 0 0
Gross Unrealized Losses 0 0
Estimated Fair Value 77 173
Corporate notes and bonds    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 4,006 4,759
Gross Unrealized Gains 14 34
Gross Unrealized Losses (1) 0
Estimated Fair Value 4,019 4,793
Certificates of deposit    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 12 11
Gross Unrealized Gains 0 0
Gross Unrealized Losses 0 0
Estimated Fair Value 12 11
U.S. government and agency securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 1,005 1,257
Gross Unrealized Gains 2 6
Gross Unrealized Losses 0 0
Estimated Fair Value 1,007 1,263
Mortgage-backed and asset-backed securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 103 103
Gross Unrealized Gains 0 0
Gross Unrealized Losses (14) (14)
Estimated Fair Value $ 89 $ 89
v3.26.1
Investments - Narrative (Detail) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Dec. 31, 2025
Debt Securities, Available-for-sale [Line Items]      
Contractual maturities 37 months    
Continuous unrealized loss position, 12 months or greater, fair value $ 14   $ 14
Continuous unrealized loss position, fair value 724   171
Strategic investments 1,743   $ 1,542
Level 3      
Debt Securities, Available-for-sale [Line Items]      
Equity securities without readily determinable fair value, upward price adjustment, annual amount $ 87 $ 0  
v3.26.1
Investments - Maturities of Available-for-Sale Investments (Detail) - USD ($)
$ in Millions
Mar. 31, 2026
Dec. 31, 2025
Debt Securities, Available-for-Sale [Abstract]    
Due within 1 year $ 2,480  
Due in 1 year through 5 years 2,635  
Instruments not due in single maturity 89  
Total $ 5,204 $ 6,329
v3.26.1
Fair Value Measurements (Detail) - USD ($)
$ in Millions
Mar. 31, 2026
Dec. 31, 2025
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Total $ 7,056 $ 9,261
Level 1    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Total 1,850 2,274
Level 2    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Total 5,206 6,987
Cash equivalents: | Money market funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents: 1,849 2,055
Cash equivalents: | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents: 2 137
Cash equivalents: | Corporate notes and bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents:   6
Cash equivalents: | Deposits    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents: 1 219
Cash equivalents: | U.S. government and agency securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents:   515
Cash equivalents: | Level 1 | Money market funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents: 1,849 2,055
Cash equivalents: | Level 1 | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents: 0 0
Cash equivalents: | Level 1 | Corporate notes and bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents:   0
Cash equivalents: | Level 1 | Deposits    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents: 1 219
Cash equivalents: | Level 1 | U.S. government and agency securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents:   0
Cash equivalents: | Level 2 | Money market funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents: 0 0
Cash equivalents: | Level 2 | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents: 2 137
Cash equivalents: | Level 2 | Corporate notes and bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents:   6
Cash equivalents: | Level 2 | Deposits    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents: 0 0
Cash equivalents: | Level 2 | U.S. government and agency securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents:   515
Marketable securities: | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 77 173
Marketable securities: | Corporate notes and bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 4,019 4,793
Marketable securities: | Certificates of deposit    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 12 11
Marketable securities: | U.S. government and agency securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 1,007 1,263
Marketable securities: | Mortgage-backed and asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 89 89
Marketable securities: | Level 1 | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 0 0
Marketable securities: | Level 1 | Corporate notes and bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 0 0
Marketable securities: | Level 1 | Certificates of deposit    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 0 0
Marketable securities: | Level 1 | U.S. government and agency securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 0 0
Marketable securities: | Level 1 | Mortgage-backed and asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 0 0
Marketable securities: | Level 2 | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 77 173
Marketable securities: | Level 2 | Corporate notes and bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 4,019 4,793
Marketable securities: | Level 2 | Certificates of deposit    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 12 11
Marketable securities: | Level 2 | U.S. government and agency securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: 1,007 1,263
Marketable securities: | Level 2 | Mortgage-backed and asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities: $ 89 $ 89
v3.26.1
Business Combinations - Narrative (Details) - USD ($)
$ / shares in Units, shares in Millions, $ in Millions
 3 Months Ended
Mar. 02, 2026
Dec. 15, 2025
May 30, 2025
Mar. 31, 2026
Dec. 31, 2025
Aug. 31, 2025
Business Combination [Line Items]            
Goodwill       $ 4,541 $ 3,578  
Developed technology            
Business Combination [Line Items]            
Weighted average useful life (in years)       5 years    
Veza Technologies, Inc.            
Business Combination [Line Items]            
Total purchase consideration $ 1,200          
Intangible Assets 356          
Deferred tax liabilities, non-current 83          
Goodwill 826          
Veza Technologies, Inc. | Developed technology            
Business Combination [Line Items]            
Intangible Assets $ 190          
Weighted average useful life (in years) 5 years          
Moveworks, Inc            
Business Combination [Line Items]            
Total purchase consideration   $ 2,407        
Cash   $ 905        
Other receivables         $ 5 $ 25
Business combination, price per share (in dollars per share)   $ 153.04        
Intangible Assets   $ 770        
Deferred tax liabilities, non-current   187        
Goodwill   1,748        
Moveworks, Inc | Developed technology            
Business Combination [Line Items]            
Intangible Assets   $ 505        
Weighted average useful life (in years)   5 years        
Logik.io Inc            
Business Combination [Line Items]            
Total purchase consideration     $ 506      
Cash     $ 62      
Business combination, consideration transferred, equity interest, share issued, number of shares (in shares)     2.1      
Business combination, consideration transferred, equity interest, share issued, value     $ 434      
Business combination, price per share (in dollars per share)     $ 202.22      
Business combination, recognized asset acquired, property, plant, and equipment     $ 25      
Deferred tax liabilities, non-current     22      
Goodwill     404      
Logik.io Inc | Developed technology            
Business Combination [Line Items]            
Intangible Assets     $ 85      
Weighted average useful life (in years)     5 years      
Logik.io Inc | Customer Related and Backlog Assets            
Business Combination [Line Items]            
Intangible Assets     $ 14      
Weighted average useful life (in years)     3 years      
v3.26.1
Business Combinations - Purchase Consideration (Details) - Moveworks, Inc
$ / shares in Units, shares in Millions, $ in Millions
Dec. 15, 2025
USD ($)
$ / shares
shares
Business Combination [Line Items]  
Fair value of common stock issued $ 1,467
Cash 905
Settlement of pre-existing loan 31
Stock-based compensation awards attributable to pre-combination services 4
Total purchase consideration $ 2,407
Business combination, price per share (in dollars per share) | $ / shares $ 153.04
Business acquisition, number of common stock shares acquired (in shares) | shares 9.6
v3.26.1
Business Combinations - Allocation of the Total Purchase Price (Details) - USD ($)
$ in Millions
 3 Months Ended
Dec. 15, 2025
Mar. 31, 2026
Mar. 02, 2026
Dec. 31, 2025
Business Combination [Line Items]        
Goodwill   $ 4,541   $ 3,578
Veza Technologies, Inc.        
Business Combination [Line Items]        
Current assets     $ 109  
Intangible assets     356  
Goodwill     826  
Other assets     54  
Assets acquired     1,345  
Deferred tax liabilities, non-current     83  
Other liabilities assumed     25  
Net assets acquired     $ 1,237  
Veza Technologies, Inc. | Minimum        
Business Combination [Line Items]        
Weighted average useful life (in years)   2 years    
Veza Technologies, Inc. | Maximum        
Business Combination [Line Items]        
Weighted average useful life (in years)   5 years    
Moveworks, Inc        
Business Combination [Line Items]        
Current assets $ 48      
Goodwill 1,748      
Other assets 124      
Assets acquired 2,690      
Current liabilities assumed 83      
Long-term liabilities assumed 13      
Deferred tax liabilities, non-current 187      
Net assets acquired $ 2,407      
Moveworks, Inc | Minimum        
Business Combination [Line Items]        
Weighted average useful life (in years) 2 years      
Moveworks, Inc | Maximum        
Business Combination [Line Items]        
Weighted average useful life (in years) 5 years      
Intangible assets $ 770      
v3.26.1
Business Combinations - Identifiable Intangible Assets Acquired (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 02, 2026
Dec. 15, 2025
Mar. 31, 2026
Developed technology      
Business Combination [Line Items]      
Weighted average useful life (in years)     5 years
Customer relationships      
Business Combination [Line Items]      
Weighted average useful life (in years)     5 years
Moveworks, Inc      
Business Combination [Line Items]      
Intangible Assets   $ 770  
Moveworks, Inc | Developed technology      
Business Combination [Line Items]      
Intangible Assets   $ 505  
Weighted average useful life (in years)   5 years  
Moveworks, Inc | Customer relationships      
Business Combination [Line Items]      
Intangible Assets   $ 220  
Weighted average useful life (in years)   5 years  
Moveworks, Inc | Order backlog      
Business Combination [Line Items]      
Intangible Assets   $ 25  
Weighted average useful life (in years)   2 years  
Moveworks, Inc | Brand assets      
Business Combination [Line Items]      
Intangible Assets   $ 20  
Weighted average useful life (in years)   4 years  
Veza Technologies, Inc.      
Business Combination [Line Items]      
Intangible Assets $ 356    
Veza Technologies, Inc. | Developed technology      
Business Combination [Line Items]      
Intangible Assets $ 190    
Weighted average useful life (in years) 5 years    
Veza Technologies, Inc. | Customer relationships      
Business Combination [Line Items]      
Intangible Assets $ 150    
Weighted average useful life (in years) 5 years    
Veza Technologies, Inc. | Order backlog      
Business Combination [Line Items]      
Intangible Assets $ 16    
Weighted average useful life (in years) 2 years    
v3.26.1
Goodwill and Intangible Assets - Schedule of Goodwill (Details)
$ in Millions
 3 Months Ended
Mar. 31, 2026
USD ($)
Goodwill [Roll Forward]  
Goodwill, beginning of period $ 3,578
Goodwill acquired 977
Foreign currency translation adjustments (14)
Goodwill, end of period $ 4,541
v3.26.1
Goodwill and Intangible Assets - Schedule of Intangible Assets (Details) - USD ($)
$ in Millions
Mar. 31, 2026
Dec. 31, 2025
Intangible Asset, Acquired, Finite-Lived [Line Items]    
Intangible assets, gross $ 2,144 $ 1,709
Less: accumulated amortization (665) (588)
Intangible assets, net 1,479 1,121
Developed technology    
Intangible Asset, Acquired, Finite-Lived [Line Items]    
Intangible assets, gross 1,573 1,316
Customer relationships    
Intangible Asset, Acquired, Finite-Lived [Line Items]    
Intangible assets, gross 400 238
Patents    
Intangible Asset, Acquired, Finite-Lived [Line Items]    
Intangible assets, gross 83 83
Other    
Intangible Asset, Acquired, Finite-Lived [Line Items]    
Intangible assets, gross $ 88 $ 72
v3.26.1
Goodwill and Intangible Assets - Narrative (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Finite-Lived Intangible Assets [Line Items]    
Amortization expense $ 77 $ 21
Developed technology    
Finite-Lived Intangible Assets [Line Items]    
Weighted average useful life (in years) 5 years  
v3.26.1
Goodwill and Intangible Assets - Schedule of Estimated Future Amortization of Intangible Assets (Details)
$ in Millions
Mar. 31, 2026
USD ($)
Goodwill and Intangible Assets Disclosure [Abstract]  
Remainder of 2026 $ 268
2027 346
2028 315
2029 292
2030 242
Thereafter 16
Total future amortization expense $ 1,479
v3.26.1
Property and Equipment (Detail) - USD ($)
$ in Millions
Mar. 31, 2026
Dec. 31, 2025
Property, Plant and Equipment [Line Items]    
Property and equipment, gross $ 4,211 $ 4,125
Less: Accumulated depreciation (1,961) (1,836)
Property and equipment, net 2,250 2,289
Computer equipment    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 3,383 3,332
Computer software    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 126 126
Leasehold and other improvements    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 438 433
Furniture and fixtures    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross 119 117
Construction in progress    
Property, Plant and Equipment [Line Items]    
Property and equipment, gross $ 145 $ 117
v3.26.1
Property and Equipment - Narrative - (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Property, Plant and Equipment [Abstract]    
Depreciation $ 148 $ 112
v3.26.1
Derivative Contracts - Narrative (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Dec. 31, 2025
Foreign Exchange Contract | Designated as hedging instrument      
Derivatives, Fair Value [Line Items]      
Derivative, term of contract 34 months    
Derivative, notional amount $ 2,200   $ 2,200
Foreign Exchange Contract | Not designated as hedging instruments      
Derivatives, Fair Value [Line Items]      
Derivative, notional amount 3,100   $ 2,500
Forward contracts      
Derivatives, Fair Value [Line Items]      
Other comprehensive income (loss), cash flow hedge, gain (loss), reclassification, after tax $ (8) $ 9  
v3.26.1
Derivative Contracts - Fair Value by Balance Sheet Location (Details) - Designated as hedging instrument - USD ($)
$ in Millions
Mar. 31, 2026
Dec. 31, 2025
Prepaid expenses and other current assets    
Derivatives, Fair Value [Line Items]    
Derivative asset, subject to master netting arrangement, before offset $ 28 $ 11
Other assets    
Derivatives, Fair Value [Line Items]    
Derivative asset, subject to master netting arrangement, before offset 17 3
Accrued expenses and other current liabilities    
Derivatives, Fair Value [Line Items]    
Derivative liability, subject to master netting arrangement, before offset (28) (49)
Other long-term liabilities    
Derivatives, Fair Value [Line Items]    
Derivative liability, subject to master netting arrangement, before offset $ (4) $ (8)
v3.26.1
Supply Chain Finance Program (Details)
$ in Millions
Mar. 31, 2026
USD ($)
Supply Chain Finance Program  
Supplier Finance Program [Line Items]  
Supplier finance program, obligation $ 29
v3.26.1
Deferred Revenue and Performance Obligations - Narrative (Details) - USD ($)
$ in Billions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Deferred revenue recognized $ 3.2 $ 2.6
Remaining non-cancelable performance obligations $ 27.7  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2026-04-01    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Performance obligations expected to be satisfied (percent) 46.00%  
Performance obligations period 12 months  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2027-04-01 | Minimum    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Performance obligations period 13 months  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2027-04-01 | Maximum    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Performance obligations period 36 months  
v3.26.1
Debt - Narrative (Details)
$ / shares in Units, $ in Millions
 1 Months Ended
Aug. 31, 2020
USD ($)
Mar. 31, 2026
USD ($)
$ / shares
Dec. 31, 2025
USD ($)
$ / shares
Debt Instrument [Line Items]      
Estimated fair value of the note based on the closing trading price (in USD per share) | $ / shares   $ 100 $ 100
2030 Notes      
Debt Instrument [Line Items]      
Long-term debt   $ 1,491 $ 1,491
Unamortized debt discount and unamortized debt issuance costs   9 9
Contractual interest rate, notes (percent) 1.40%    
Debt term (in years) 10 years    
Principal $ 1,500 $ 1,500  
Percentage of principle issued (percent) 0.9963    
Payments of debt issuance costs $ 13    
Effective interest rate (percent)   1.53%  
2030 Notes | Level 2      
Debt Instrument [Line Items]      
Convertible debt, fair value disclosures   $ 1,302 $ 1,324
v3.26.1
Accumulated Other Comprehensive Income (Loss) (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
AOCI Attributable to Parent, Net of Tax [Roll Forward]    
Beginning balance $ 12,964 $ 9,609
Other comprehensive income (loss) (12) (2)
Ending balance 11,728 10,139
Unrealized Gains (Losses) on Derivative Instruments    
AOCI Attributable to Parent, Net of Tax [Roll Forward]    
Beginning balance (38) 50
Other comprehensive income (loss) before reclassifications 34 (43)
Amounts reclassified from accumulated other comprehensive income 9 (9)
Other comprehensive income (loss) 43 (52)
Ending balance 5 (2)
Unrealized Gains (Losses) on Marketable Securities    
AOCI Attributable to Parent, Net of Tax [Roll Forward]    
Beginning balance 0 (27)
Other comprehensive income (loss) before reclassifications (20) 14
Amounts reclassified from accumulated other comprehensive income 0 0
Other comprehensive income (loss) (20) 14
Ending balance (20) (13)
Foreign Currency Translation Adjustment    
AOCI Attributable to Parent, Net of Tax [Roll Forward]    
Beginning balance 57 (91)
Other comprehensive income (loss) before reclassifications (35) 36
Amounts reclassified from accumulated other comprehensive income 0 0
Other comprehensive income (loss) (35) 36
Ending balance 22 (55)
Accumulated Other Comprehensive Income    
AOCI Attributable to Parent, Net of Tax [Roll Forward]    
Beginning balance 19 (68)
Other comprehensive income (loss) before reclassifications (21) 7
Amounts reclassified from accumulated other comprehensive income 9 (9)
Other comprehensive income (loss) (12) (2)
Ending balance $ 7 $ (70)
v3.26.1
Stockholders' Equity - Narrative (Detail) - USD ($)
$ / shares in Units, shares in Thousands, $ in Millions
 3 Months Ended
Jan. 30, 2026
Mar. 31, 2026
Mar. 31, 2025
Jan. 27, 2026
Dec. 31, 2025
Jan. 24, 2025
May 31, 2023
Share Repurchase Program [Line Items]              
Shares of common stock, authorized (in shares)   3,000,000     3,000,000    
Common stock, outstanding (in shares)   1,031,308     1,047,278    
Common stock and treasury stock issued under employee stock plans (in shares)   4,200 4,000        
Stock repurchase program, authorized amount       $ 5,000   $ 3,000 $ 1,500
Common stock repurchased (in shares)     1,600        
Treasury stock, value, acquired, cost method   $ 2,233 $ 298        
Stock repurchase program, remaining authorized amount   $ 4,200          
ASR agreement              
Share Repurchase Program [Line Items]              
Common stock repurchased (in shares)   18,500          
Treasury stock acquired, average cost per share (in dollars per share)   $ 107.97          
Treasury stock, value, acquired, cost method $ 2,000            
Open Market Transaction              
Share Repurchase Program [Line Items]              
Common stock repurchased (in shares)   1,600          
Treasury stock, value, acquired, cost method   $ 225          
v3.26.1
Stockholders' Equity - Outstanding and Reserved Shares of Common Stock for Future Issuance (Detail) - shares
shares in Thousands
Mar. 31, 2026
Dec. 31, 2025
Stock plans:    
Options outstanding (in shares) 5,200 4,829
Total shares of common stock reserved for future issuance (in shares) 102,717  
Amended and Restated 2021 Equity Incentive Plan    
Stock plans:    
Total shares of common stock reserved for future issuance (in shares) 15,892  
Amended and Restated 2012 Employee Stock Purchase Plan    
Stock plans:    
Total shares of common stock reserved for future issuance (in shares) 37,355  
Options outstanding    
Stock plans:    
Options outstanding (in shares) 5,200  
RSUs    
Stock plans:    
RSUs (in shares) 44,270 26,011
v3.26.1
Equity Awards - Narrative (Detail)
$ / shares in Units, shares in Thousands, $ in Millions
 3 Months Ended 12 Months Ended
Mar. 31, 2026
USD ($)
plan
$ / shares
shares
Mar. 31, 2025
USD ($)
Dec. 31, 2021
USD ($)
tranche
Dec. 31, 2025
shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Number of equity incentive plans | plan 3      
Increased in authorized shares (in shares) | shares 50,000      
Fair value of stock options vested $ 9      
Weighted average grant date fair value (in dollars per share) | $ / shares $ 92.12      
Total unrecognized compensation cost, adjusted for estimated forfeitures, related to unvested stock options $ 67      
Common stock options, RSUs and ESPP obligations        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Remaining weighted-average period (in years) 2 years      
Restricted stock units with service condition only        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Number of shares outstanding (in shares) | shares 41,500      
Restricted stock units with service and performance conditions        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Number of shares outstanding (in shares) | shares 2,800      
RSUs        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Remaining weighted-average period (in years) 3 years      
Number of shares outstanding (in shares) | shares 44,270     26,011
Aggregate intrinsic value, vested $ 400      
Aggregate intrinsic value, outstanding 4,600      
Aggregated intrinsic value, expected to vest 4,100      
Unrecognized compensation expense expected to be recognized $ 4,800      
Performance-based RSUs        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Number of shares eligible to vest (percent) 100.00%      
Stock-based compensation expense, net of actual and estimated forfeitures $ 45 $ 43    
Performance-based RSUs | Minimum        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Number of shares eligible to vest (percent) 0.00%      
Performance-based RSUs | Minimum | Vesting, tranche one        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Vesting term 1 year      
Performance-based RSUs | Maximum        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Number of shares eligible to vest (percent) 250.00%      
Performance-based RSUs | Maximum | Vesting, tranche one        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Vesting term 3 years      
2012 Employee Stock Purchase Plan        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Common stock purchase price percentage 85.00%      
Award offering period 6 months      
2021 Performance Awards        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Service period (in years) 2 years      
2021 Performance Awards | Employee Stock | Chief Executive Officer        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Shares granted, value, share-based payment arrangement, before forfeiture     $ 232  
Number of vesting tranches | tranche     8  
Options granted, exercisable period 10 years      
2021 Performance Awards | Employee Stock | Minimum | Chief Executive Officer        
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]        
Description of service or performance condition required to be met for earning right to award under share-based payment arrangement. Includes, but is not limited to, combination of market, performance or service condition     2 years  
v3.26.1
Equity Awards - Summary of Stock Option Activity (Detail)
$ / shares in Units, shares in Thousands, $ in Millions
 3 Months Ended
Mar. 31, 2026
USD ($)
$ / shares
shares
Number of Shares  
Outstanding, beginning balance (in shares) | shares 4,829
Granted (in shares) | shares 402
Exercised (in shares) | shares (9)
Forfeited (in shares) | shares (22)
Outstanding, ending balance (in shares) | shares 5,200
Vested and expected to vest (in shares) | shares 5,055
Vested and exercisable (in shares) | shares 2,610
Weighted- Average Exercise Price Per Share  
Outstanding, beginning balance (in USD per share) | $ / shares $ 114.78
Granted (in USD per share) | $ / shares 18.54
Exercised (in USD per share) | $ / shares 21.05
Forfeited (in USD per share) | $ / shares 20.56
Outstanding, ending balance (in USD per share) | $ / shares 107.89
Vested and expected to vest (in USD per share) | $ / shares 108.45
Vested and exercisable (in USD per share) | $ / shares $ 111.75
Weighted-average remaining contractual term, outstanding (in years) 5 years 8 months 12 days
Weighted-average remaining contractual term, vested and expected to vest (in years) 5 years 8 months 12 days
Weighted-average remaining contractual term, vested and exercisable (in years) 5 years 1 month 6 days
Aggregate intrinsic value, exercised | $ $ 1
Aggregate intrinsic value, outstanding | $ 105
Aggregate intrinsic value, vested and expected to vest | $ 100
Aggregate intrinsic value, vested and exercisable | $ $ 42
v3.26.1
Equity Awards - Restricted Stock Unit Table (Details) - RSUs
shares in Thousands
 3 Months Ended
Mar. 31, 2026
$ / shares
shares
Number of Shares  
Outstanding, beginning balance (in shares) 26,011
Granted (in shares) 23,435
Vested (in shares) (4,211)
Forfeited (in shares) (965)
Outstanding, ending balance (in shares) 44,270
Expected to vest (in shares) 38,832
Weighted-Average Grant-Date Fair Value Per Share  
Outstanding, beginning balance (in USD per share) | $ / shares $ 158.53
Granted (in USD per share) | $ / shares 107.03
Vested (in USD per share) | $ / shares 141.18
Forfeited (in USD per share) | $ / shares 150.21
Outstanding, ending balance (in USD per share) | $ / shares $ 133.11
v3.26.1
Net Income Per Share - Schedule of Basic and Diluted Net Income Per Share Attributable to Common Stockholders (Detail) - USD ($)
$ / shares in Units, shares in Thousands, $ in Millions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Numerator:    
Net income $ 469 $ 460
Denominator:    
Weighted-average shares outstanding - basic (in shares) 1,035,138 1,034,098
Potentially dilutive securities (in shares) 4,746 12,754
Weighted-average shares outstanding - diluted (in shares) 1,039,884 1,046,852
Net income per share - basic (in dollars per share) $ 0.45 $ 0.44
Net income per share - diluted (in dollars per share) $ 0.45 $ 0.44
Common stock options, RSUs and ESPP obligations excluded from diluted net income per share because their effect would have been anti-dilutive (in shares) 23,310 11,508
v3.26.1
Provision for Income Taxes (Detail) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Income Tax Disclosure [Abstract]    
Income tax provision (benefit) $ 204 $ 95
v3.26.1
Commitments and Contingencies - Narrative (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Aug. 31, 2020
Long-Term Purchase Commitment [Line Items]      
Operating lease costs $ 42 $ 36  
Operating lease liabilities, payments 29 24  
Right-of-use assets obtained in exchange for operating lease liabilities $ 61 $ 141  
Weighted-average lease remaining lease term (in years) 8 years    
Weighted-average discount rate (percent) 4.00%    
Lessee, lease not yet commenced, undiscounted cash flows $ 341    
Unrecognized tax benefits $ 148    
Minimum      
Long-Term Purchase Commitment [Line Items]      
Lessee, operating lease, lease not yet commenced, term of contract 5 years    
Maximum      
Long-Term Purchase Commitment [Line Items]      
Lessee, operating lease, lease not yet commenced, term of contract 16 years    
2030 Notes      
Long-Term Purchase Commitment [Line Items]      
Principal $ 1,500   $ 1,500
Cloud Services      
Long-Term Purchase Commitment [Line Items]      
Purchase obligation, to be paid, remainder of fiscal year 336    
Purchase obligation, to be paid, year one 331    
Purchase obligation, to be paid, year two 500    
Purchase obligation, to be paid, year three 630    
Purchase obligation, to be paid, year four 2,800    
Information Technology      
Long-Term Purchase Commitment [Line Items]      
Purchase obligation, to be paid, year two $ 1,400    
v3.26.1
Commitments and Contingencies - Maturity of Operating Lease Liabilities (Details)
$ in Millions
Mar. 31, 2026
USD ($)
Commitments and Contingencies Disclosure [Abstract]  
Remainder of 2026 $ 113
2027 154
2028 151
2029 143
2030 128
Thereafter 402
Total operating lease payments 1,091
Less: imputed interest (151)
Present value of operating lease liabilities $ 940
v3.26.1
Segment and Geographic Information - Geographic Disclosures (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2026
Mar. 31, 2025
Dec. 31, 2025
Revenues by geography      
Total revenues $ 3,770 $ 3,088  
Property and equipment by geography      
Property and equipment, net $ 2,250   $ 2,289
Percentage of U.S. revenues in North America 96.00% 94.00%  
Percentage of U.S. net property and equipment in North America 82.00%   82.00%
North America      
Revenues by geography      
Total revenues $ 2,359 $ 1,963  
Property and equipment by geography      
Property and equipment, net 1,451   $ 1,437
EMEA      
Revenues by geography      
Total revenues 979 782  
Property and equipment by geography      
Property and equipment, net 522   563
Asia Pacific and other      
Revenues by geography      
Total revenues 432 $ 343  
Property and equipment by geography      
Property and equipment, net $ 277   $ 289
v3.26.1
Subsequent Events (Details) - Subsequent Event - USD ($)
$ in Billions
Apr. 20, 2026
Apr. 17, 2026
Apr. 01, 2026
Apr. 22, 2026
Subsequent Event [Line Items]        
Line of credit facility, option for additional borrowing capacity     $ 2.0  
Commercial paper, program amount     $ 3.0  
Debt term (in years)     397 days  
Commercial Paper       $ 2.1
Armis Security Ltd        
Subsequent Event [Line Items]        
Cash $ 7.8      
Revolving Credit Facility        
Subsequent Event [Line Items]        
Line of credit facility, maximum borrowing capacity     $ 3.0  
Revolving Credit Facility | Minimum        
Subsequent Event [Line Items]        
Debt instrument, basis spread on variable rate     0.60%  
Revolving Credit Facility | Maximum        
Subsequent Event [Line Items]        
Debt instrument, basis spread on variable rate     1.00%  
Line of Credit | Term Loan        
Subsequent Event [Line Items]        
Line of credit facility, maximum borrowing capacity   $ 4.0    
Proceeds from lines of credit   $ 4.0    
Line of Credit | Minimum | Term Loan        
Subsequent Event [Line Items]        
Debt instrument, basis spread on variable rate   0.60%    
Line of Credit | Maximum | Term Loan        
Subsequent Event [Line Items]        
Debt instrument, basis spread on variable rate   1.00%