EVERI HOLDINGS INC., 10-K filed on 3/15/2021
Annual Report
v3.20.4
Cover page - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Mar. 01, 2021
Jun. 30, 2020
Cover [Abstract]      
Document Type 10-K    
Document Annual Report true    
Document Period End Date Dec. 31, 2020    
Current Fiscal Year End Date --12-31    
Document Transition Report false    
Entity File Number 001-32622    
Entity Registrant Name EVERI HOLDINGS INC.    
Entity Incorporation, State or Country Code DE    
Entity Tax Identification Number 20-0723270    
Entity Address, Address Line One 7250 S. Tenaya Way, Suite 100    
Entity Address, City or Town Las Vegas    
Entity Address, State or Province NV    
Entity Address, Postal Zip Code 89113    
City Area Code 800    
Local Phone Number 833-7110    
Title of 12(b) Security Common Stock, $0.001 par value per share    
Trading Symbol EVRI    
Security Exchange Name NYSE    
Entity Well-known Seasoned Issuer Yes    
Entity Voluntary Filers No    
Entity Current Reporting Status Yes    
Entity Interactive Data Current Yes    
Entity Filer Category Accelerated Filer    
Entity Small Business false    
Entity Emerging Growth Company false    
ICFR Auditor Attestation Flag true    
Entity Shell Company false    
Entity Public Float     $ 440.8
Entity Common Stock, Shares Outstanding   86,882,902  
Documents Incorporated by Reference Certain portions of the registrant’s Definitive Proxy Statement for its 2021 Annual Meeting of Stockholders (which is expected to be filed with the Securities and Exchange Commission within 120 days after the end of the registrant’s 2020 fiscal year) are incorporated by reference into Part III of this Annual Report on Form 10-K. Except as expressly incorporated by reference, the registrant’s Proxy Statement shall not be deemed to be a part of this Annual Report on Form 10-K.    
Entity Central Index Key 0001318568    
Amendment Flag false    
Document Fiscal Year Focus 2020    
Document Fiscal Period Focus FY    
v3.20.4
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE (LOSS) INCOME - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Revenues $ 383,674 $ 533,227 $ 469,515
Costs and expenses      
Cost of revenues 65,836 112,386 94,437
Operating expenses 152,546 162,184 142,298
Research and development 27,943 32,505 20,497
Depreciation 67,459 63,198 61,225
Amortization 75,305 68,937 65,245
Total costs and expenses 389,089 439,210 383,702
Operating (loss) income (5,415) 94,017 85,813
Other expenses      
Interest expense, net of interest income 74,564 77,844 83,001
Loss on extinguishment of debt 7,457 179 166
Total other expenses 82,021 78,023 83,167
(Loss) income before income tax (87,436) 15,994 2,646
Income tax benefit (5,756) (523) (9,710)
Net (loss) income (81,680) 16,517 12,356
Foreign currency translation (372) 1,179 (1,745)
Comprehensive (loss) income $ (82,052) $ 17,696 $ 10,611
(Loss) earnings per share      
Basic (in dollars per share) $ (0.96) $ 0.23 $ 0.18
Diluted (in dollars per share) $ (0.96) $ 0.21 $ 0.17
Weighted average common shares outstanding      
Basic (in shares) 85,379 72,376 69,464
Diluted (in shares) 85,379 79,235 73,796
Games      
Revenues $ 200,301 $ 283,119 $ 258,978
Costs and expenses      
Cost of revenues [1] 41,328 71,894 68,009
Operating expenses 63,789 61,522 57,244
Research and development 20,060 24,954 20,497
Depreciation 61,566 56,882 55,058
Amortization 59,926 57,491 55,099
Total costs and expenses 246,669 272,743 255,907
Operating (loss) income (46,368) 10,376 3,071
Games | Gaming operations      
Revenues 156,199 188,874 168,146
Costs and expenses      
Cost of revenues [1] 15,192 18,043 17,603
Games | Gaming equipment and systems      
Revenues 44,006 90,919 87,038
Costs and expenses      
Cost of revenues [1] 25,680 50,826 47,121
Games | Gaming other      
Revenues 96 3,326 3,794
Costs and expenses      
Cost of revenues [1] 456 3,025 3,285
FinTech      
Revenues 183,373 250,108 210,537
Costs and expenses      
Cost of revenues [1] 24,508 40,492 26,428
Operating expenses 88,757 100,662 85,054
Research and development 7,883 7,551 0
Depreciation 5,893 6,316 6,167
Amortization 15,379 11,446 10,146
Total costs and expenses 142,420 166,467 127,795
Operating (loss) income 40,953 83,641 82,742
FinTech | Cash access services      
Revenues 112,035 164,741 156,806
Costs and expenses      
Cost of revenues [1] 6,755 14,236 9,717
FinTech | Equipment      
Revenues 24,297 37,865 20,977
Costs and expenses      
Cost of revenues [1] 14,724 22,292 12,601
FinTech | Information services and other      
Revenues 47,041 47,502 32,754
Costs and expenses      
Cost of revenues [1] $ 3,029 $ 3,964 $ 4,110
[1] Exclusive of depreciation and amortization.
v3.20.4
CONSOLIDATED BALANCE SHEETS - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Current assets    
Cash and cash equivalents $ 251,706 $ 289,870
Settlement receivables 60,652 70,282
Trade and other receivables, net of allowances for credit losses of $3,689 and $5,786 at December 31, 2020 and December 31, 2019, respectively 74,191 87,910
Inventory 27,742 26,574
Prepaid expenses and other assets 17,348 27,896
Total current assets 431,639 502,532
Non-current assets    
Property and equipment, net 112,323 128,869
Goodwill 681,974 681,635
Other intangible assets, net 214,627 279,187
Other receivables 14,620 16,661
Other assets 21,996 20,339
Total non-current assets 1,045,540 1,126,691
Total assets 1,477,179 1,629,223
Current liabilities    
Settlement liabilities 173,211 234,087
Accounts payable and accrued expenses 145,029 173,103
Current portion of long-term debt 1,250 0
Total current liabilities 319,490 407,190
Non-current liabilities    
Deferred tax liability, net 19,956 26,401
Long-term debt, less current portion 1,128,003 1,108,078
Other accrued expenses and liabilities 17,628 33,566
Total non-current liabilities 1,165,587 1,168,045
Total liabilities 1,485,077 1,575,235
Commitments and contingencies (Note 13)
Stockholders’ (deficit) equity    
Common stock, $0.001 par value, 500,000 shares authorized and 111,872 and 109,493 shares issued at December 31, 2020 and December 31, 2019, respectively 112 109
Convertible preferred stock, $0.001 par value, 50,000 shares authorized and no shares outstanding at December 31, 2020 and December 31, 2019, respectively 0 0
Additional paid-in capital 466,614 445,162
Accumulated deficit (294,620) (212,940)
Accumulated other comprehensive loss (1,191) (819)
Treasury stock, at cost, 25,190 and 24,996 shares at December 31, 2020 and December 31, 2019, respectively (178,813) (177,524)
Total stockholders’ (deficit) equity (7,898) 53,988
Total liabilities and stockholders’ (deficit) equity $ 1,477,179 $ 1,629,223
v3.20.4
CONSOLIDATED BALANCE SHEETS [Parenthetical] - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Assets, Current [Abstract]    
Allowances for doubtful accounts $ 3,689 $ 5,786
Stockholders’ (deficit) equity    
Common stock par value (in dollars per share) $ 0.001 $ 0.001
Common stock authorized (in shares) 500,000,000 500,000,000
Common stock issued (in shares) 111,872,439 109,492,754
Convertible preferred stock ,par value (in dollars per share) $ 0.001 $ 0.001
Convertible preferred stock authorized (in shares) 50,000,000 50,000,000
Convertible preferred stock outstanding (in shares) 0 0
Treasury stock (in shares) 25,190,000 24,996,000
v3.20.4
CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Cash flows from operating activities      
Net (loss) income $ (81,680) $ 16,517 $ 12,356
Adjustments to reconcile net (loss) income to cash provided by operating activities:      
Depreciation 67,459 63,198 61,225
Amortization 75,305 68,937 65,245
Non-cash lease expense 4,880 4,276 0
Amortization of financing costs and discounts 4,283 4,285 4,877
Loss on sale or disposal of assets 450 1,678 869
Accretion of contract rights 7,675 8,710 8,421
Provision for credit losses 8,010 14,647 11,459
Deferred income taxes (6,579) (1,594) (10,343)
Write-down of assets 13,068 1,268 2,575
Reserve for obsolescence 2,166 1,463 1,919
Loss on extinguishment of debt 7,457 179 166
Stock-based compensation 13,036 9,857 7,251
Other non-cash items 456 0 0
Changes in operating assets and liabilities:      
Settlement receivables 9,881 12,961 143,705
Trade and other receivables 8,621 (41,754) (29,320)
Inventory (5,650) (3,067) (3,848)
Prepaid and other assets (4,301) (18,724) 1,672
Settlement liabilities (61,133) (100,783) 17,159
Accounts payable and accrued expenses (27,225) 42,836 (1,102)
Net cash provided by operating activities 36,179 84,890 294,286
Cash flows from investing activities      
Capital expenditures (76,429) (114,291) (103,031)
Acquisitions, net of cash acquired (15,000) (35,000) 0
Proceeds from sale of property and equipment 396 56 237
Placement fee agreements (3,085) (17,102) (20,556)
Net cash used in investing activities (94,118) (166,337) (123,350)
Cash flows from financing activities      
Proceeds from incremental term loan 125,000 0 0
Repayments of incremental term loan (625) 0 0
Proceeds from revolving credit facility 35,000 0 0
Repayments of revolving credit facility (35,000) 0 0
Repayments of existing term loan (13,500) (58,700) (8,200)
Repayments of unsecured notes (89,619) 0 0
Fees associated with debt transactions (11,128) (707) (1,276)
Proceeds from issuance of common stock, net 0 122,376 0
Proceeds from exercise of stock options 6,226 15,704 9,610
Treasury stock (1,288) (1,060) (123)
Net cash provided by financing activities 15,066 77,613 11
Effect of exchange rates on cash (1,388) 1,263 (1,370)
Cash, cash equivalents and restricted cash      
Net (decrease) increase for the period (44,261) (2,571) 169,577
Balance, beginning of the period 296,610 299,181 129,604
Balance, end of the period 252,349 296,610 299,181
Supplemental cash disclosures      
Cash paid for interest 67,562 77,351 81,609
Cash paid for income tax, net of refunds 576 694 402
Supplemental non-cash disclosures      
Accrued and unpaid capital expenditures 2,801 4,500 3,657
Accrued and unpaid placement fees added during the year 0 585 0
Accrued and unpaid liabilities for acquisitions added during the year 0 36,940 (550)
Transfer of leased gaming equipment to inventory $ 5,775 $ 10,980 $ 10,028
v3.20.4
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ (DEFICIT) EQUITY - USD ($)
shares in Thousands, $ in Thousands
Total
Cumulative Effect, Period of Adoption, Adjustment
Common Stock— Series A
Additional Paid-in Capital
(Accumulated Deficit)
(Accumulated Deficit)
Cumulative Effect, Period of Adoption, Adjustment
Accumulated Other Comprehensive (Loss) Income
Treasury Stock
Balance, beginning of period (in shares) at Dec. 31, 2017     93,120          
Balance, beginning of period at Dec. 31, 2017 $ (140,633) $ 4,389 $ 93 $ 282,070 $ (246,202) $ 4,389 $ (253) $ (176,341)
Increase (Decrease) in Stockholders' Equity                
Net (loss) income 12,356       12,356      
Foreign currency translation (1,745)           (1,745)  
Stock-based compensation expense 7,251     7,251        
Exercise of options (in shares)     1,962          
Exercise of options 9,610   $ 2 9,608        
Restricted share vesting and withholding (in shares)     18          
Restricted share vesting and withholding (123)             (123)
Balance, end of period (in shares) at Dec. 31, 2018     95,100          
Balance, end of period at Dec. 31, 2018 (108,895)   $ 95 298,929 (229,457)   (1,998) (176,464)
Increase (Decrease) in Stockholders' Equity                
Net (loss) income 16,517       16,517      
Foreign currency translation 1,179           1,179  
Issuance of common stock in public offering, net (in shares)     11,500          
Issuance of common stock in public offering, net 122,376   $ 11 122,365        
Stock-based compensation expense 8,167     8,167        
Exercise of options (in shares)     2,595          
Exercise of options 15,704   $ 3 15,701        
Restricted share vesting and withholding (in shares)     298          
Restricted share vesting and withholding (1,060)             (1,060)
Balance, end of period (in shares) at Dec. 31, 2019     109,493          
Balance, end of period at Dec. 31, 2019 53,988   $ 109 445,162 (212,940)   (819) (177,524)
Increase (Decrease) in Stockholders' Equity                
Net (loss) income (81,680)       (81,680)      
Foreign currency translation (372)           (372)  
Stock-based compensation expense 14,726     14,726        
Issuance of warrants 502     502        
Exercise of options (in shares)     1,474          
Exercise of options 6,226   $ 2 6,224        
Restricted share vesting and withholding (in shares)     905          
Restricted share vesting and withholding (1,288)   $ 1         (1,289)
Balance, end of period (in shares) at Dec. 31, 2020     111,872          
Balance, end of period at Dec. 31, 2020 $ (7,898)   $ 112 $ 466,614 $ (294,620)   $ (1,191) $ (178,813)
v3.20.4
BUSINESS
12 Months Ended
Dec. 31, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
BUSINESS BUSINESS
Everi Holdings Inc. (“Everi Holdings,” or “Everi”) is a holding company, the assets of which are the issued and outstanding shares of capital stock of each of Everi Payments Inc. (“Everi FinTech” or “FinTech”) and Everi Games Holding Inc., which owns all of the issued and outstanding shares of capital stock of Everi Games Inc. (“Everi Games” or “Games”). Unless otherwise indicated, the terms the “Company,” “we,” “us,” and “our” refer to Everi Holdings together with its consolidated subsidiaries.
Everi is a leading supplier of imaginative entertainment and trusted technology solutions for the casino and digital gaming industry. Everi’s mission is to transform the casino floor through innovative gaming and financial technology and loyalty solutions. With a focus on both land-based and digital gaming operators and players, the Company develops entertaining games and gaming machines, gaming systems and services that facilitate memorable player experiences, and is a preeminent and comprehensive provider of financial products and services that offer convenient and secure cash and cashless-based financial transactions, self-service loyalty tools and applications, and intelligence software and other intuitive solutions that improve casino operational efficiencies and fulfill regulatory compliance requirements.
Everi reports its financial performance, and organizes and manages its operations, across the following two business segments: (i) Games; and (ii) FinTech.
Everi Games provides gaming operators with gaming technology products and services, including: (i) gaming machines, primarily comprising Class II and Class III slot machines placed under participation or fixed-fee lease arrangements or sold to casino customers; (ii) providing and maintaining the central determinant systems for the video lottery terminals (“VLTs”) installed in the State of New York and similar technology in certain tribal jurisdictions; (iii) business-to-business (“B2B”) and business-to-consumer (“B2C”) digital online gaming activities.
Everi FinTech provides gaming operators with financial technology products and services, including: (i) services and equipment that facilitate casino patron’s self-service access to cash and cashless funding at gaming facilities via Automated Teller Machine (“ATM”) debit withdrawals, credit card cash access transactions and point-of-sale (“POS”) debit card purchase and cash access transactions; (ii) check warranty services; (iii) self-service loyalty enrollment and marketing equipment, including promotion management software and tools; (iv) software and services that improve credit decision making, automate cashier operations, and enhance patron marketing activities for gaming establishments; (v) equipment that provides cash access and other cash handling efficiency-related services; and (vi) compliance, audit, and data solutions.
Impact of COVID-19 Pandemic
The COVID-19 pandemic has negatively impacted the global economy, disrupted global supply chains, temporarily lowered equity market valuations, created significant volatility in the financial markets, increased unemployment levels, caused temporary, and in certain cases, closures of many businesses. The gaming industry was not immune to these factors as our casino customers closed their gaming establishments, and as a result, our operations experienced significant disruptions. At the immediate onset of the COVID-19 pandemic, we were affected by various measures, including, but not limited to: the institution of social distancing and sheltering-in-place requirements in many states and communities, which significantly impacted demand for our products and services, and resulted in office closures, the furlough of a majority of our employees, the implementation of temporary base salary reductions for our employees and the implementation of a work-from-home policy.
In connection with the uncertainty facing our customers as a result of COVID-19, we evaluated our business strategies in the second quarter of 2020 and implemented measures to reduce our ongoing operating costs. As a result of this evaluation, we permanently reduced our employee base, with most of the departures resulting from our furloughed employees, to accommodate the current and future operating needs of our customers and our business.
During the second quarter of 2020, businesses began to adapt to social-distancing measures and various phases of reopening pursuant to government-mandated guidelines. As our gaming customers reopened, a number of their properties initially experienced an elevated level of activity as compared to what was originally anticipated. The revenues generated by this initial pent-up demand flattened to slightly below pre-COVID levels as more casinos reopened through the second quarter of 2020. Revenues improved further throughout the third and fourth quarter of 2020, though they remained below pre-COVID levels.
With a majority of our gaming customers reopening properties by the end of September 2020, and our activity rates and results continuing to improve through the third and fourth quarter, we have, among other measures: (i) returned nearly all of our furloughed employees to work on primarily a work-from-home basis; (ii) reinstated base compensation to pre-COVID levels for the employee base; (iii) reversed nearly all compensation reductions for both our Executives and Directors; and (iv) fully paid down the outstanding balance on our revolving line of credit. It is unclear when and if customer volumes will return consistently to pre-COVID levels, if a resurgence of COVID-19 could result in the further or re-closure of casinos by federal, state, tribal or municipal governments, regulatory agencies, or by the casino operators themselves in an effort to contain the COVID-19 global pandemic or mitigate its impact and the impact of vaccines on these matters; however, we continue to monitor the impacts of COVID-19 and make adjustments to our business accordingly.
v3.20.4
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
12 Months Ended
Dec. 31, 2020
Accounting Policies [Abstract]  
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Principles of Consolidation
The consolidated financial statements are prepared under US Generally Accepted Accounting Principles (GAAP) and include the accounts of the Company and its subsidiaries. All intercompany transactions and balances have been eliminated in consolidation.
Business Combinations
When we acquire a business, we recognize the assets acquired and the liabilities assumed, at their acquisition date fair values. Goodwill is measured and recognized as the excess of consideration transferred over the net of the acquisition date fair values of the assets acquired and the liabilities assumed. Significant estimates and assumptions are required to value assets acquired and liabilities assumed at the acquisition date as well as contingent consideration, where applicable. These estimates are preliminary and typically include the calculation of an appropriate discount rate and projection of the cash flows associated with each acquired asset over its estimated useful life. As a result, up to one year from the acquisition date, the Company may record adjustments to the assets acquired and liabilities assumed with the corresponding offset to goodwill (referred to as the measurement period). In addition, deferred tax assets, deferred tax liabilities, uncertain tax positions, and tax related valuation allowances assumed in connection with a business combination are initially estimated as of the acquisition date. We reevaluate these items quarterly based upon facts and circumstances that existed as of the acquisition date and any adjustments to its preliminary estimates are recorded to goodwill, in the period of identification, if identified within the measurement period. Upon the conclusion of the measurement period or final determination of the values of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Statements of Operations.
Cash and Cash Equivalents
Cash and cash equivalents include cash and balances on deposit in banks and financial institutions. We consider highly liquid investments with maturities of three months or less at the time of purchase to be cash and cash equivalents. Such balances generally exceed the federal insurance limits; however, we periodically evaluate the creditworthiness of these institutions to minimize risk.
ATM Funding Agreements
We obtain all of the cash required to operate our ATMs through various ATM Funding Agreements. Some gaming establishments provide the cash utilized within the ATM (“Site-Funded”). The Site-Funded receivables generated for the amount of cash dispensed from transactions performed at our ATMs are owned by us and we are liable to the gaming establishment for the face amount of the cash dispensed. In our Balance Sheets, the amount of the receivable for transactions processed on these ATM transactions is included within settlement receivables and the amount due to the gaming establishment for the face amount of dispensing transactions is included within settlement liabilities.
For the non-Site-Funded locations, we enter into commercial arrangements with third party vendors to provide us the currency needed for normal operating requirements for our ATMs. For the use of these funds, we pay a cash usage fee based upon the target federal funds rate. Under these agreements, the currency supplied by the third-party vendors remains the sole property of these suppliers until cash is dispensed, at which time the third-party vendors obtain an interest in the corresponding settlement receivable. As the cash is an asset of these suppliers, it is therefore not reflected on our Balance Sheets. The usage fee for the cash supplied in these ATMs is included as interest expense in the Statements of Operations. Our rationale to record cash usage fees as interest expense is primarily due to the similar operational characteristics to a revolving line of credit, the fact that the fees are calculated on a financial index, and the fees are paid for access to a capital resource.
Allowance for Credit Losses
We continually evaluate the collectability of outstanding balances and maintain an allowance for credit losses related to our trade and other receivables and notes receivable that have been determined to have a high risk of uncollectability, which represents our best estimates of the current expected credit losses to be incurred in the future. To derive our estimates, we analyze historical collection trends and changes in our customer payment patterns, current and expected conditions and market trends along with our operating forecasts, concentration, and creditworthiness when evaluating the adequacy of our allowance for credit losses. In addition, with respect to our check warranty receivables, we are exposed to risk for the losses associated with warranted items that cannot be collected from patrons issuing these items. We evaluate the collectability of the outstanding balances and establish a reserve for the face amount of the current expected credit losses related to these receivables. The provision for doubtful accounts receivable is included within operating expenses and the check warranty loss reserves are included within cash access services cost of revenues in the Statements of Operations.
Settlement Receivables and Settlement Liabilities
We provide cash settlement services to gaming establishments related to our cash access services, which involve the movement of funds between various parties involved in these types of transactions. We receive reimbursement from the patron’s credit or debit card issuing financial institution for the amount owed to the gaming establishment plus the fee charged to the patron. These activities result in amounts due to us at the end of each business day that we generally recover over the next few business days, which are classified as settlement receivables on our Balance Sheets. In addition, cash settlement services result in amounts due to gaming establishments for the cash disbursed to patrons through the issuance of a negotiable instrument or through electronic settlement for the face amount provided to patrons that we generally remit over the next few business days, which are classified as settlement liabilities on our Balance Sheets.
Warranty Receivables
If a gaming establishment chooses to have a check warranted, it sends a request to our third-party check warranty service provider, asking whether it would be willing to accept the risk of cashing the check. If the check warranty provider accepts the risk and warrants the check, the gaming establishment negotiates the patron’s check by providing cash for the face amount of the check. If the check is dishonored by the patron’s bank upon presentment, the gaming establishment invokes the warranty, and the check warranty service provider purchases the check from the gaming establishment for the full check amount and then pursues collection activities on its own. In our Central Credit Check Warranty product under our agreement with the third-party service provider, we receive all of the check warranty revenue. We are exposed to risk for the losses associated with any warranted items that cannot be collected from patrons issuing the items. Warranty receivables are defined as any amounts paid by the third-party check warranty service provider to gaming establishments to purchase dishonored checks. Additionally, we pay a fee to the third-party check warranty service provider for its services.
The warranty receivables amount is recorded in trade and other receivables, net on our Balance Sheets. On a monthly basis, the Company evaluates the collectability of the outstanding balances and establishes a reserve for the face amount of the expected losses on these receivables. The warranty expense associated with this reserve is included within cost of revenues (exclusive of depreciation and amortization) on our Statements of Operations.
Inventory
Our inventory primarily consists of component parts as well as finished goods and work-in-progress. The cost of inventory includes cost of materials, labor, overhead and freight. The inventory is stated at the lower of cost or net realizable value and accounted for using the first in, first out method (“FIFO”).
Restricted Cash
Our restricted cash primarily consists of: (i) funds held in connection with certain customer agreements; (ii) deposits held in connection with a sponsorship agreement; (iii) wide-area progressive (“WAP”)-related restricted funds; and (iv) internet-related cash access activities. The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the Balance Sheets that sum to the total of the same such amounts shown in the statements of cash flows.
Year Ended December 31,
Classification on our Balance Sheets202020192018
Cash and cash equivalentsCash and cash equivalents$251,706 $289,870 $297,532 
Restricted cash — currentPrepaid expenses and other assets542 6,639 1,548 
Restricted cash — non-currentOther assets101 101 101 
Total
$252,349 $296,610 $299,181 
Property and Equipment
Property and equipment, which includes leased assets, are stated at cost, less accumulated depreciation, and are computed using the straight-line method over the lesser of the lease term or estimated life of the related assets, generally one to five years. Player terminals and related components and equipment are included in our rental pool. The rental pool can be further delineated as “rental pool – deployed,” which consists of assets deployed at customer sites under participation arrangements, and “rental pool – undeployed,” which consists of assets held by us that are available for customer use. Rental pool – undeployed also consists of previously deployed units currently back with us to be refurbished awaiting re-deployment. Routine maintenance of property, equipment and leased gaming equipment is expensed in the period incurred, while major component upgrades are capitalized and depreciated over the estimated remaining useful life of the component. Sales and retirements of depreciable property are recorded by removing the related cost and accumulated depreciation from the accounts. Gains or losses on sales and retirements of property are reflected in our Statements of Operations. Property, equipment and leased assets are reviewed for impairment whenever events or circumstances indicate that their carrying amounts may not be recoverable. Impairment is indicated when future cash flows, on an undiscounted basis, do not exceed the carrying value of the asset.
Placement Fee and Development Agreements
We enter into placement fee and, to a certain extent, development agreements to provide financing for the expansion of existing facilities, or for new gaming facilities. Funds provided under placement fee agreements are not reimbursed, while funds provided under development agreements are reimbursed to us, in whole, or in part. In return, the facility dedicates a percentage of its floor space to placement of our player terminals, and we receive a fixed percentage of those player terminals’ hold amounts per day over the term of the agreement, which is generally from 12 to 83 months. Certain of the agreements contain player terminal performance standards that could allow the facility to reduce a portion of our guaranteed floor space. In addition, certain development agreements allow the facilities to buy out floor space after advances that are subject to repayment have been repaid. The agreements typically provide for a portion of the amounts retained by the gaming facility for their share of the operating profits of the facility to be used to repay some or all of the advances recorded as notes receivable.
Goodwill
Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. We test for impairment annually on a reporting unit basis, at the beginning of our fourth fiscal quarter and between annual tests if events and circumstances indicate it is more likely than not that the fair value of a reporting unit is less than its carrying amount. The annual impairment test is completed using either: a qualitative “Step 0” assessment based on reviewing relevant events and circumstances; or a quantitative “Step 1” assessment, which determines the fair value of the reporting unit, using both an income approach that discounts future cash flows based on the estimated future results of our reporting units and a market approach that compares market multiples of comparable companies to determine whether or not any impairment exists. To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.
The evaluation of impairment of goodwill requires the use of estimates about future operating results. Changes in forecasted operations can materially affect these estimates, which could materially affect our results of operations and financial condition. The estimates of expected future cash flows require significant judgment and are based on assumptions we determined to be reasonable; however, they are unpredictable and inherently uncertain, including, estimates of future growth rates, operating margins, and assumptions about the overall economic climate as well as the competitive environment within which we operate. There can be no assurance that our estimates and assumptions made for purposes of our impairment assessments as of the time of evaluation will prove to be accurate predictions of the future. If our assumptions regarding business plans, competitive environments or anticipated growth rates are not correct, we may be required to record non-cash impairment charges in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.
Our reporting units are identified as operating segments or one level below. Reporting units must: (i) engage in business activities from which they earn revenues and incur expenses; (ii) have operating results that are regularly reviewed by our segment management to ascertain the resources to be allocated to the segment and assess its performance; and (iii) have discrete financial information available. As of December 31, 2020, our reporting units included: (i) Games, (ii) Cash Access Services,(iii) Kiosk Sales and Service, (iv) Central Credit Services, (v) Compliance Sales and Services, and (vi) Loyalty Sales and Services.
Other Intangible Assets
Other intangible assets are stated at cost, less accumulated amortization, and are computed primarily using the straight-line method. Other intangible assets consist primarily of: (i) customer contracts (rights to provide Games and FinTech services to gaming establishment customers), developed technology, trade names and trademarks, and contract rights acquired through business combinations; and (ii) capitalized software development costs. Customer contracts require us to make renewal assumptions, which impact the estimated useful lives of such assets. Capitalized software development costs require us to make certain judgments as to the stages of development and costs eligible for capitalization. Capitalized software costs placed in service are amortized over their useful lives, generally not to exceed five years. We review intangible assets whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Such events or circumstances include, but are not limited to, a significant decrease in the fair value of the underlying business or market price of the asset, a significant adverse change in legal factors or business climate that could affect the value of an asset, or a current period operating or cash flow loss combined with a history of operating or cash flow losses. We group intangible assets for impairment analysis at the lowest level for which identifiable cash flows are largely independent of the cash flows of other assets and liabilities. Recoverability of definite lived intangible assets is measured by a comparison of the carrying amount of the asset to future net cash flows expected to be generated by the asset, on an undiscounted basis and without interest or taxes. Any impairment to be recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets.
Debt Issuance Costs
Debt issuance costs incurred in connection with long-term borrowings are capitalized and amortized to interest expense based upon the related debt agreements using the straight-line method, which approximates the effective interest method. Debt issuance costs related to line-of-credit arrangements are included in other assets, non-current, on our Balance Sheets. All other debt issuance costs are included as contra-liabilities in long-term debt.
Revenue Recognition
Overview
We evaluate the recognition of revenue based on the criteria set forth in Accounting Standards Codification (“ASC”) 606 — Revenue from Contracts with Customers and ASC 842 — Leases, as appropriate. We recognize revenue upon transferring control of goods or services to our customers in an amount that reflects the consideration we expect to receive in exchange for those goods or services. We enter into contracts with customers that include various performance obligations consisting of goods, services, or combinations of goods and services. Timing of the transfer of control varies based on the nature of the contract. We recognize revenue net of any sales and other taxes collected from customers, which are subsequently remitted to governmental authorities and are not included in revenues or operating expenses. We measure revenue based on the consideration specified in a contract with a customer and adjusted, as necessary.
We evaluate the composition of our revenues to maintain compliance with SEC Regulation S-X Section 210.5-3, which requires us to separately present certain categories of revenues that exceed the quantitative threshold on our Statements of Operations.
Collectability
To assess collectability, we determine whether it is probable that we will collect substantially all of the consideration to which we are entitled in exchange for the goods and services transferred to the customer in accordance with the terms and conditions of the contract. In connection with these procedures, we evaluate the customer using internal and external information available, including, but not limited to, research and analysis of our credit history with the customer. Based on the nature of our transactions and historical trends, we determine whether our customers have the ability and intention to pay the amounts of consideration when they become due to identify potentially significant credit risk exposure.
Contract Combinations - Multiple Promised Goods and Services
Our contracts may include various performance obligations for promises to transfer multiple goods and services to a customer, especially since our Games and FinTech businesses may enter into multiple agreements with the same customer that meet the criteria to be combined for accounting purposes under ASC 606. When this occurs, a Stand-Alone Selling Price (“SSP”) will be determined for each performance obligation in the combined arrangement, and the consideration will be allocated between the respective performance obligations. The SSP of our goods and services is generally determined based on observable prices, an adjusted market assessment approach, or an expected cost plus margin approach. We utilize a residual approach only when the SSP for performance obligations with observable prices has been established and the remaining performance obligation in the contract with a customer does not have an observable price as it is uncertain or highly variable and, therefore, is not discernible. We use our judgment to analyze the nature of the promises made and determine whether each is distinct or should be combined with other promises in the contract based on the level of integration and interdependency between the individual deliverables.
Disaggregation of Revenues
We disaggregate revenues based on the nature and timing of the cash flows generated by such revenues as presented in “Note 18 Segment Information.”
Outbound Freight Costs, Installation and Training
Upon transferring control of goods to a customer, the shipping and handling costs in connection with sale transactions are generally accounted for as fulfillment costs and included in cost of revenues.
Our performance of installation and training services relating to the sales of gaming equipment and systems and FinTech equipment does not modify the software or hardware in those equipment and systems. Such installation and training services are generally immaterial in the context of the contract; and therefore, such items do not represent a separate performance obligation.
Costs to Acquire a Contract with a Customer
We typically incur incremental costs to acquire customer contracts in the form of sales commissions; however, because the expected benefit from these contracts is one year or less, we expense these amounts as incurred.
Contract Balances
Since our contracts may include multiple performance obligations, there is often a timing difference between cash collections and the satisfaction of such performance obligations and revenue recognition. Such arrangements are evaluated to determine whether contract assets and liabilities exist. We generally record contract assets when the timing of billing differs from when revenue is recognized due to contracts containing specific performance obligations that are required to be met prior to a customer being invoiced. We generally record contract liabilities when cash is collected in advance of us satisfying performance obligations, including those that are satisfied over a period of time. Balances of our contract assets and contract liabilities may fluctuate due to timing of cash collections.
The following table summarizes our contract assets and contract liabilities arising from contracts with customers (in thousands):
Year Ended December 31,
20202019
Contract assets (1)
     Balance at January 1 — current$8,634 $6,821 
Balance at January 1 — non-current6,774 4,489 
Total15,408 11,310 
Balance at December 31 — current9,240 8,634 
     Balance at December 31 — non-current8,321 6,774 
Total17,561 15,408 
         Increase $2,153 $4,098 
Contract liabilities (2)
     Balance at January 1 — current$28,510 $14,661 
     Balance at January 1 — non-current354 809 
         Total28,864 15,470 
 Balance at December 31 — current26,980 28,510 
 Balance at December 31 — non-current289 354 
         Total27,269 28,864 
            (Decrease)/Increase $(1,595)$13,394 
(1) The current portion of contract assets is included within trade and other receivables, net and the non-current portion is included within other receivables in our Balance Sheets.
(2) The current portion of contract liabilities is included within accounts payable and accrued expenses, and the non-current portion is included within other accrued expenses and liabilities in our Balance Sheets.
We recognized approximately $23.5 million and $14.2 million in revenue that was included in the beginning contract liability balance during 2020 and 2019, respectively.
Games Revenues
Our products and services include electronic gaming devices, such as Native American Class II offerings and other electronic bingo products, Class III slot machine offerings, VLTs, B2B and B2C digital online gaming activities, accounting and central determinant systems, and other back office systems. We conduct our Games segment business based on results generated from the following major revenue streams: (i) Gaming Operations; (ii) Gaming Equipment and Systems; and (iii) Gaming Other.
Gaming Operations
We primarily provide: (i) leased gaming equipment, both Class II and Class III offerings, on a participation or a daily fixed-fee basis, including standard games and hardware and premium games and hardware, inclusive of local-area progressive, and WAP; (ii) accounting and central determinant systems; and (iii) digital online gaming activities. We evaluate the recognition of lease revenues based on criteria set forth in ASC 842. Under these arrangements, we retain ownership of the machines installed at customer facilities. We recognize recurring rental income over time based on a percentage of the net win per day generated by the leased gaming equipment or a daily fixed-fee based on the timing services are provided. Such revenues are generated daily and are limited to the lesser of the net win per day generated by the leased gaming equipment or the fixed daily fee and the lease payments that have been collected from the lessee. Gaming operations revenues generated by leased gaming equipment deployed at sites under placement fee agreements give rise to contract rights, which are amounts recorded to intangible assets for dedicated floor space resulting from such agreements. The gaming operations revenues generated by these arrangements are reduced by the accretion of contract rights, which represents the related amortization of the contract rights recorded in connection with such agreements. Gaming operations lease revenues accounted for under ASC 842 are generally short-term in nature with payment terms ranging from 30 to 90 days. We recognized $116.1 million, $143.2 million, and $136.6 million in lease revenues for the years ended December 31, 2020, 2019, and 2018, respectively.
Gaming operations revenues include amounts generated by WAP systems, which are recognized under ASC 606. WAP consists of linked slot machines located in multiple casino properties that are connected to a central system. WAP-based gaming machines have a progressive jackpot administered by us that increases with every wager until a player wins the top award combination. Casino operators pay us a percentage of the coin-in (the total amount wagered), a percentage of net win, or a combination of both for services related to the design, assembly, installation, operation, maintenance, administration, and marketing of the WAP offering. The gaming operations revenues with respect to WAP machines represent a separate performance obligation and we transfer control and recognize revenue over time based on a percentage of the coin-in, a percentage of net win, or a combination of both, based on the timing services are provided. These arrangements are generally short-term in nature with a majority of invoices payable within 30 to 90 days. Such revenues are presented in the Statements of Operations, net of the jackpot expense, which are composed of incremental amounts funded by a portion of coin-in from the players. At the time a jackpot is won by a player, an additional jackpot expense is recorded in connection with the base seed amount required to fund the minimum level as set forth in the WAP arrangements with the casino operators.
Gaming operations also include revenues generated under our arrangement to provide the New York State Gaming Commission (the “NYSGC”) with a central determinant monitoring and accounting system for the VLTs in operation at licensed State of New York gaming facilities. Pursuant to our agreement with the NYSGC, we receive a portion of the network-wide net win (generally, cash-in less prizes paid) per day in exchange for provision and maintenance of the central determinant system and recognize revenue over time, based on the timing services are provided. We also provide the central determinant system technology to Native American tribes in other licensed jurisdictions, for which we receive a portion of the revenue generated from the VLTs connected to the system. These arrangements are generally short-term in nature with payments due monthly.
Gaming operations revenues include amounts generated by our digital offering comprised of B2B and B2C activities. Our B2B operations provide games to our business customers, including both regulated real money and social casinos, which offer the games to consumers on their apps. Our B2B arrangements primarily provide access to our game content, and revenue is recognized over time as the control transfers upon our business partners’ daily access to such content based on either a flat fee or revenue share arrangements with the social and regulated real money casinos, based on the timing services are provided. Our B2C operations offer games directly to consumers for play with virtual currency, which can be purchased through our web and mobile applications. Control transfers, and we recognize revenues from player purchases of virtual currency as it is consumed for game play, which is based on a historical data analysis.
Gaming Equipment and Systems
Gaming equipment and systems revenues are derived from the sale of some combination of: (i) gaming equipment and player terminals; (ii) game content; (iii) license fees; and (iv) ancillary equipment, such as signage and lighting packages. Such arrangements are predominately short-term in nature with payment terms ranging from 30 to 180 days, and with certain agreements providing for extended payment terms up to 39 months. Each contract containing extended payment terms over a period of 12 months is evaluated for the presence of a financing component; however, our contracts generally do not contain a financing component that has been determined to be significant to the contract. Distinct and thus, separately identifiable performance obligations for gaming equipment and systems arrangements include gaming equipment, player terminals, content, system software, license fees, ancillary equipment, or various combinations thereof. Gaming equipment and systems revenues are recognized at a point in time when control of the promised goods and services transfers to the customer, which is generally upon shipment or delivery pursuant to the terms of the contract. The performance obligations are generally satisfied at the same time or within a short period of time.
Gaming Other
Gaming other revenues are generated from fees paid by casino customers that participate in our TournEvent of Champions® national slot tournament. Casinos, in partnership with Everi, host slot tournaments, in which winners of the local and regional tournaments throughout the year then participate in a national tournament that results in the determination of a final champion. Revenues are recognized as earned over a period of time, based on the timing services are provided. These arrangements are generally short-term in nature with payment terms ranging from 30 to 90 days.
FinTech Revenues
Cash Access Services
Cash access services revenues are generally comprised of the following distinct performance obligations: cash advance, ATM, and check services. We do not control the cash advance and ATM services provided to a customer and, therefore, we are acting as an agent whose performance obligation is to arrange for the provision of these services. Our cash access services involve the movement of funds between the various parties associated with cash access transactions and give rise to settlement receivables and settlement liabilities, both of which are settled in days following the transaction.
Cash advance revenues are primarily comprised of transaction fees assessed to gaming patrons in connection with credit card cash access and POS debit card cash access transactions. Such fees are primarily based on a combination of a fixed amount plus a percentage of the face amount of the credit card cash access or POS debit card cash access transaction amount. In connection with these types of transactions, we report certain direct costs incurred as reductions to revenues on a net basis, which generally include: (i) commission expenses payable to casino operators; (ii) interchange fees payable to the network associations; and (iii) processing and related costs payable to other third-party partners.
ATM revenues are primarily comprised of transaction fees in the form of cardholder surcharges assessed to gaming patrons in connection with ATM cash withdrawals at the time the transactions are authorized and interchange reimbursement fees paid to us by the patrons’ issuing banks. The cardholder surcharges assessed to gaming patrons in connection with ATM cash withdrawals are currently a fixed dollar amount and not a percentage of the transaction amount. In connection with these types of transactions, we report certain direct costs incurred as reductions to revenues on a net basis, which generally include: (i) commission expenses payable to casino operators; (ii) interchange fees payable to the network associations; and (iii) processing and related costs payable to other third-party partners.
Check services revenues are principally comprised of check warranty revenues and are generally based upon a percentage of the face amount of checks warranted. These fees are paid to us by gaming establishments.
For cash access services arrangements, since the customer simultaneously receives and consumes the benefits as the performance obligations occur, we recognize revenues as earned over a period of time using an output method depicting the transfer of control to the customer based on variable consideration, such as volume of transactions processed with variability generally resolved in the reporting period.
Equipment
Equipment revenues are derived from the sale of our cash access and loyalty kiosks and related equipment and are accounted for under ASC 606, unless such transactions meet definition of a sales type or direct financing lease which are accounted for under ASC 842. Revenues are recognized at a point in time when control of the promised goods and services transfers to the customer generally upon shipment or delivery pursuant to the terms of the contract. The sales contracts are generally short-term in nature with payment terms ranging from 30 to 90 days, while certain agreements provide for extended payment terms of up to 60 months. Each contract containing extended payment terms over a period of 12 months is evaluated for the presence of a financing component; however, our contracts generally do not contain a financing component that has been determined to be significant to the contract.
Information Services and Other
Information services and other revenues include amounts derived from our cash access, loyalty kiosk, compliance, and loyalty related revenue streams from the sale of: (i) software licenses, software subscriptions, professional services, and certain other ancillary fees; (ii) service-related fees associated with the sale, installation, training, and maintenance of equipment directly to our customers under contracts, which are generally short-term in nature with payment terms ranging from 30 to 90 days, secured by the related equipment; (iii) credit worthiness-related software subscription services that are based upon either a flat monthly unlimited usage fee or a variable fee structure driven by the volume of patron credit histories generated; and (iv) ancillary marketing and database services.
Our software represents a functional right-to-use license, and the revenues are recognized as earned at a point in time. Subscription services are recognized over a period of time using an input method based on time elapsed as we transfer the control ratably by providing a stand-ready service. Professional services, training, and other revenues are recognized over a period of time as services are provided, thereby reflecting the transfer of control to the customer.
Cost of Revenues (Exclusive of Depreciation and Amortization)
The cost of revenues (exclusive of depreciation and amortization) represents the direct costs required to perform revenue generating transactions. The costs included within cost of revenues (exclusive of depreciation and amortization) are inventory and related costs associated with the sale of our fully integrated kiosks, electronic gaming machines and system sale, check cashing warranties, field service, and network operations personnel.
Advertising, Marketing, and Promotional Costs
We expense advertising, marketing, and promotional costs as incurred. Total advertising, marketing, and promotional costs, included in operating expenses in the Statements of Operations, were $1.3 million, $5.0 million, and $3.4 million for the years ended December 31, 2020, 2019, and 2018, respectively.
Research and Development Costs
We conduct research and development activities for both our Games and FinTech segments. Our Gaming research and development activities are primarily to develop gaming systems, game engines, casino data management systems, central determination and other electronic bingo-outcome determination systems, video lottery outcome determination systems, gaming platforms and gaming content, and to enhance our existing product lines. Our FinTech research and development activities are primarily to develop: (i) payments products, systems, and related capabilities such as security, encryption, and business rule engines that deliver differentiated patron experiences and integrate with our other products; (ii) compliance products that increase efficiencies, profitability, enhance employee/patron relationships, and meet regulatory reporting requirements; and (iii) loyalty products, systems, and features that attract, engage, and retain patrons in more intuitive and contextual ways than our competition.
Research and development costs consist primarily of salaries and benefits, consulting fees, certification and testing fees. Once the technological feasibility has been established, the project is capitalized until it becomes available for general release.
Research and development costs were $27.9 million, $32.5 million, and $20.5 million for the years ended December 31, 2020, 2019, and 2018, respectively.
Income Taxes
We are subject to income taxes in the United States as well as various states and foreign jurisdictions in which we operate. Due to the 2017 Tax Act, there is no U.S. federal tax on cash repatriation from foreign subsidiaries; however, we could be subject to foreign withholding tax and U.S. state income taxes. The 2017 Tax Act also subjects our foreign subsidiary earnings to the Global Intangible Low-Taxed Income (“GILTI”) tax provisions. Some items of income and expense are not reported in tax returns and our Financial Statements in the same year. The tax effect of such temporary differences is reported as deferred income taxes.
Our deferred tax assets and liabilities are recognized for the expected future tax consequences of events that have been included in our Financial Statements or income tax returns. Deferred tax assets and liabilities are determined based upon differences between financial statement carrying amounts of existing assets and their respective tax bases using enacted tax rates expected to apply to taxable income in years in which those temporary differences are expected to be recovered or settled. The effect on the income tax provision or benefit and deferred tax assets and liabilities for a change in rates is recognized in the Statements of Operations in the period that includes the enactment date.
When measuring deferred tax assets, certain estimates and assumptions are required to assess whether a valuation allowance should be established by evaluating both positive and negative factors in accordance with accounting guidance. This evaluation requires that we exercise judgment in determining the relative significance of each factor. The assessment of the valuation allowance involves significant estimates regarding future taxable income and when it is recognized, the amount and timing of taxable differences, the reversal of temporary differences and the implementation of tax-planning strategies. A valuation allowance is established based on the weight of available evidence, including both positive and negative indicators, if it is more likely than not that a portion, or all, of the deferred tax assets will not be realized. Greater weight is given to evidence that is objectively verifiable, most notably historical results. If we report a cumulative loss from continuing operations before income taxes for a reasonable period of time, this form of negative evidence is difficult to overcome. Therefore, we include certain aspects of our historical results in our forecasts of future taxable income, as we do not have the ability to solely rely on forecasted improvements in earnings to recover deferred tax assets. When we report a cumulative loss position, to the extent our results of operations improve, such that we have the ability to overcome the more likely than not accounting standard, we may be able to reverse the valuation allowance in the applicable period of determination. In addition, we rely on deferred tax liabilities in our assessment of the realizability of deferred tax assets if the temporary timing difference is anticipated to reverse in the same period and jurisdiction and the deferred tax liabilities are of the same character as the temporary differences giving rise to the deferred tax assets.
We also follow generally accepted accounting principles (“GAAP”) to account for uncertainty in income taxes as recognized in our Financial Statements. The accounting standard creates a single model to address uncertainty in income tax positions and prescribes the minimum recognition threshold a tax position is required to meet before being recognized in our Financial Statements. The standard also provides guidance on derecognition, measurement, classification, interest and penalties, accounting in interim periods, disclosure, and transition.
Under this standard, we may recognize tax benefits from an uncertain position only if it is more likely than not that the position will be sustained upon examination by taxing authorities based on the technical merits of the issue. The amount recognized is the largest benefit that we believe has greater than a 50% likelihood of being realized upon settlement. Actual income taxes paid may vary from estimates depending upon changes in income tax laws, actual results of operations, and the final audit of tax returns by taxing authorities. Tax assessments may arise several years after tax returns have been filed.
Employee Benefits Plan
The Company provides a 401(k) Plan that allows employees to defer up to the lesser of the Internal Revenue Code prescribed maximum amount or 100% of their income on a pre-tax basis through contributions to the plan. As a benefit to employees, the Company matches a percentage of these employee contributions (as defined in the plan document). As a direct result of the circumstances surrounding the global pandemic, we were unable to offer a Company match of employee contributions for a majority of 2020. Expenses related to the matching portion of the contributions to the 401(k) Plan were $0.6 million, $2.6 million, and $2.2 million for the years ended December 31, 2020, 2019, and 2018, respectively.
Fair Values of Financial Instruments
The fair value of a financial instrument represents the amount at which the instrument could be exchanged in a current transaction between willing parties, other than in a forced or liquidation sale. Fair value estimates are made at a specific point in time, based upon relevant market information about the financial instrument.
The carrying amount of cash and cash equivalents, restricted cash, settlement receivables, short-term trade and other receivables, settlement liabilities, accounts payable, and accrued expenses approximate fair value due to the short-term maturities of these instruments. The fair value of the long-term trade and loans receivable is estimated by discounting expected future cash flows using current interest rates at which similar loans would be made to borrowers with similar credit ratings and remaining maturities. The fair value of long-term accounts payable is estimated by discounting the total obligation using the appropriate interest rates. As of December 31, 2020 and 2019, the fair value of trade and loan receivable approximated the carrying value due to contractual terms generally being slightly over 12 months. The fair value of our borrowings is estimated based on various inputs to determine a market price, such as: market demand and supply, size of tranche, maturity, and similar instruments trading in more active markets.
The estimated fair value and outstanding balances of our borrowings are as follows (dollars in thousands):
 Level of HierarchyFair ValueOutstanding Balance
December 31, 2020   
Term loan2$729,138 $735,500 
Incremental term loan2$129,972 $124,375 
Senior unsecured notes2$296,083 $285,381 
December 31, 2019   
Term loan2$753,494 $749,000 
Senior unsecured notes2$401,738 $375,000 
Our borrowings’ fair values were determined using Level 2 inputs based on quoted market prices for these securities.
Foreign Currency Translation
Foreign currency denominated assets and liabilities for those foreign entities for which the local currency is the functional currency are translated into U.S. dollars based on exchange rates prevailing at the end of each year. Revenues and expenses are translated at average exchange rates during the year. The effects of foreign exchange gains and losses arising from these translations are included as a component of other comprehensive (loss) income on the Statements of Operations. Translation adjustments on intercompany balances of a long-term investment nature are recorded as a component of accumulated other comprehensive loss on our Balance Sheets.
Use of Estimates
We have made estimates and judgments affecting the amounts reported in these financial statements and the accompanying notes in conformity with GAAP. The actual results may materially differ from these estimates.
Earnings Applicable to Common Stock
Basic earnings per share is calculated by dividing net income by the weighted average number of common shares outstanding for the period. Diluted earnings per share reflect the effect of potential common stock resulting from assumed stock option exercises and vesting of restricted stock unless it is anti-dilutive. To the extent we report a net loss from continuing operations in a particular period, no potential dilution from the application of the treasury stock method would be applicable.
Stock-Based Compensation
Stock-based compensation results in a cost that is measured at fair value on the grant date of an award. Generally, we issue grants that are classified as equity awards. However, if we issue grants that are considered liability awards, they are remeasured at fair value at the end of each reporting period until settlement with changes being recognized as stock-based compensation cost and a corresponding adjustment recorded to the liability, either immediately or during the remaining service period depending on the vested status of the award. Generally, with respect to stock option awards granted under our plans, they expire 10 years from the date of grant with the exercise price based on the closing market price of our common stock on the date of the grant.
Our restricted stock awards, restricted stock units, and performance-based stock units are measured at fair value based on the closing stock price on the grant date. Our time-based stock option awards are measured at fair value on the grant date using the Black Scholes model. The stock-based compensation cost is recognized on a straight-line basis over the vesting period of the awards.
Forfeiture amounts are estimated at the grant date for stock awards and are updated periodically based on actual results, to the extent they differ from the estimates.
Acquisition-Related Costs
We recognize a liability for acquisition-related costs when the expense is incurred. Acquisition-related costs include, but are not limited to: financial advisory, legal and debt fees; accounting, consulting, and professional fees associated with due diligence, valuation, and integration; severance; and other related costs and adjustments.
Reclassification of Prior Year Balances
Reclassifications were made to the prior-period Financial Statements to conform to the current period presentation.
Recent Accounting Guidance
Recently Adopted Accounting Guidance
StandardDescriptionDate of AdoptionEffect on Financial Statements
Accounting Standards Update (“ASU”) No. 2016-13, Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments and subsequent amendments
This ASU replaces the incurred loss impairment methodology in current GAAP with a methodology that reflects lifetime expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates.January 1, 2020
This guidance primarily impacts our trade and other receivables, including those related to revenues from contracts with customers that may contain contract assets with respect to performance obligations that are satisfied for which the customers have not yet been invoiced. We adopted this guidance using the modified retrospective method. The adoption of ASC 326 did not have a material effect on our Financial Statements and did not result in a cumulative-effect adjustment. Refer to “Note 6 — Trade and Other Receivables” for further discussion.
ASU No. 2018-15, Intangibles — Goodwill and Other — Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract
This ASU aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use software license).January 1, 2020The adoption of this ASU did not have a material effect on our Financial Statements or on our disclosures.
ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting
This ASU provides optional guidance for a limited period of time to ease the potential burden in accounting for (or recognizing the effects of) reference rate reform on financial reporting for contracts, hedging relationships, and other transactions that reference the London Interbank Offered Rate (“LIBOR”).
March 12, 2020The adoption of this ASU has not had a material effect on our Financial Statements or on our disclosures through December 31, 2020.
Recent Accounting Guidance Not Yet Adopted
StandardDescriptionDate of Planned AdoptionEffect on Financial Statements
ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes
This ASU simplifies the accounting for income taxes by removing certain exceptions for investments, intraperiod allocations, and interim calculations, and adds guidance to reduce the complexity of applying Topic 740.January 1, 2021We are currently evaluating the impact of adopting this ASU on our Financial Statements and our disclosures; however, we do not expect the impact to be material.
As of December 31, 2020, other than what has been described above, we do not anticipate recently issued accounting guidance to have a significant impact on our consolidated financial statements.
v3.20.4
LEASES
12 Months Ended
Dec. 31, 2020
Leases [Abstract]  
Leases LEASES
On January 1, 2019, we adopted the new lease accounting guidance, ASC 842. We adopted the guidance using a modified retrospective approach utilizing the transition relief expedient method. Information related to leases as of December 31, 2020 and December 31, 2019 is presented under Topic 842, while prior period amounts are not adjusted and continue to be reported under legacy guidance in Topic 840.
We determine if a contract is, or contains, a lease at the inception, or modification, of a contract based on whether the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. Control over the use of an asset is predicated upon the notion that a lessee has both the right to (i) obtain substantially all of the economic benefit from the use of the asset; and (ii) direct the use of the asset.
Operating lease ROU assets and liabilities are recognized based on the present value of minimum lease payments over the expected lease term at commencement date. Lease expense is recognized on a straight-line basis over the expected lease term. Our lease arrangements have both lease and non-lease components, and we have elected the practical expedient to account for the lease and non-lease elements as a single lease.
Certain of our lease arrangements contain options to renew with terms that generally have the ability to extend the lease term to a range of approximately 1 to 10 years. The exercise of lease renewal options is generally at our sole discretion. The expected lease terms include options to extend or terminate the lease when it is reasonably certain that we will exercise such option. The depreciable life of leased assets and leasehold improvements are limited by the expected term of such assets, unless there is a transfer of title or purchase option reasonably certain to be exercised.
Lessee
We enter into operating lease agreements for real estate purposes that generally consist of buildings for office space and warehouses for manufacturing purposes. Certain of our lease agreements consist of rental payments that are periodically adjusted for inflation. Our lease agreements do not contain material residual value guarantees or material restrictive covenants. Our lease agreements do not generally provide explicit rates of interest; therefore, we use our incremental collateralized borrowing rate, which is based on a fully collateralized and fully amortizing loan with a maturity date the same as the length of the lease that is based on the information available at the commencement date to determine the present value of lease payments. Leases with an expected term of 12 months or less (short-term) are not accounted for on our Balance Sheets. Our finance leases are immaterial.
Supplemental balance sheet information related to our operating leases is as follows (in thousands):
Classification on our Balance SheetsAt December 31, 2020At December 31, 2019
Assets
Operating lease ROU assetsOther assets, non-current$16,104 $12,257 
Liabilities
Current operating lease liabilitiesAccounts payable and accrued expenses$5,649 $5,824 
Non-current operating lease liabilitiesOther accrued expenses and liabilities$16,077 $9,628 
Supplemental cash flow information related to leases is as follows (in thousands):
Year Ended December 31,
20202019
Cash paid for:
Long-term operating leases$6,411 $5,893 
Short-term operating leases$1,908 $1,799 
Right-of-use assets obtained in exchange for lease obligations:
Operating leases(1)
$10,356 $16,533 (2)
(1)  The amounts are presented net of current year terminations and exclude amortization for the period.
(2)  The amount includes approximately $13.6 million of operating lease ROU assets obtained in exchange for existing lease obligations due to the adoption of ASC 842 (net of operating lease terminations occurring in 2019 in the amount of approximately $0.5 million), and approximately $2.5 million of operating lease ROU assets obtained in exchange for new lease obligations entered into during the year ended December 31, 2019.
Other information related to lease terms and discount rates is as follows:
At December 31, 2020At December 31, 2019
Weighted Average Remaining Lease Term (in years):
Operating leases4.162.96
Weighted Average Discount Rate:
Operating leases5.16 %5.25 %
Components of lease expense are as follows (in thousands):
Year Ended December 31,
20202019
Operating Lease Cost:
Operating lease cost (1)
$5,770 $4,907 
Variable lease cost $1,682 $1,619 
(1)  The amount includes approximately $4.9 million and $4.3 million in non-cash lease expense for the years ended December 31, 2020 and 2019, respectively.
Maturities of lease liabilities are summarized as follows as of December 31, 2020 (in thousands):
Year ending December 31, Amount
2021$6,523 
20225,892 
20234,414 
20243,456 
20252,889 
Thereafter1,042 
Total future minimum lease payments $24,216 
Amount representing interest 2,490 
Present value of future minimum lease payments$21,726 
Current operating lease obligations5,649 
Long-term lease obligations$16,077 
Lessor
We generate lease revenues primarily from our gaming operations activities, and the majority of our leases are month-to-month leases. Under these arrangements, we retain ownership of the EGMs installed at customer facilities. We receive recurring revenues based on a percentage of the net win per day generated by the leased gaming equipment or a fixed daily fee. Such revenues are generated daily and are limited to the lesser of the net win per day generated by the leased gaming equipment or the fixed daily fee and the lease payments that have been collected from the lessee. Certain of our leases have terms and conditions with options for a lessee to purchase the underlying assets. Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” for further discussion of lease revenues. The cost of property and equipment the Company is leasing to third-parties as of December 31, 2020 is approximately $216.8 million, which includes accumulated depreciation of approximately $137.0 million.
For the year ended December 31, 2020, our sales type leases are immaterial. For the year ended December 31, 2019 we generated lease revenue from sales type leases in the FinTech segment in the amount of approximately $2.6 million.
Supplemental balance sheet information related to our sales-type leases is as follows (in thousands):
Classification on our Balance SheetsAt December 31, 2020At December 31, 2019
Assets
Net investment in sales-type leases — currentTrade and other receivables, net$1,397 $874 
Net investment in sales-type leases — non-currentOther receivables$803 $1,288 
Leases LEASES
On January 1, 2019, we adopted the new lease accounting guidance, ASC 842. We adopted the guidance using a modified retrospective approach utilizing the transition relief expedient method. Information related to leases as of December 31, 2020 and December 31, 2019 is presented under Topic 842, while prior period amounts are not adjusted and continue to be reported under legacy guidance in Topic 840.
We determine if a contract is, or contains, a lease at the inception, or modification, of a contract based on whether the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. Control over the use of an asset is predicated upon the notion that a lessee has both the right to (i) obtain substantially all of the economic benefit from the use of the asset; and (ii) direct the use of the asset.
Operating lease ROU assets and liabilities are recognized based on the present value of minimum lease payments over the expected lease term at commencement date. Lease expense is recognized on a straight-line basis over the expected lease term. Our lease arrangements have both lease and non-lease components, and we have elected the practical expedient to account for the lease and non-lease elements as a single lease.
Certain of our lease arrangements contain options to renew with terms that generally have the ability to extend the lease term to a range of approximately 1 to 10 years. The exercise of lease renewal options is generally at our sole discretion. The expected lease terms include options to extend or terminate the lease when it is reasonably certain that we will exercise such option. The depreciable life of leased assets and leasehold improvements are limited by the expected term of such assets, unless there is a transfer of title or purchase option reasonably certain to be exercised.
Lessee
We enter into operating lease agreements for real estate purposes that generally consist of buildings for office space and warehouses for manufacturing purposes. Certain of our lease agreements consist of rental payments that are periodically adjusted for inflation. Our lease agreements do not contain material residual value guarantees or material restrictive covenants. Our lease agreements do not generally provide explicit rates of interest; therefore, we use our incremental collateralized borrowing rate, which is based on a fully collateralized and fully amortizing loan with a maturity date the same as the length of the lease that is based on the information available at the commencement date to determine the present value of lease payments. Leases with an expected term of 12 months or less (short-term) are not accounted for on our Balance Sheets. Our finance leases are immaterial.
Supplemental balance sheet information related to our operating leases is as follows (in thousands):
Classification on our Balance SheetsAt December 31, 2020At December 31, 2019
Assets
Operating lease ROU assetsOther assets, non-current$16,104 $12,257 
Liabilities
Current operating lease liabilitiesAccounts payable and accrued expenses$5,649 $5,824 
Non-current operating lease liabilitiesOther accrued expenses and liabilities$16,077 $9,628 
Supplemental cash flow information related to leases is as follows (in thousands):
Year Ended December 31,
20202019
Cash paid for:
Long-term operating leases$6,411 $5,893 
Short-term operating leases$1,908 $1,799 
Right-of-use assets obtained in exchange for lease obligations:
Operating leases(1)
$10,356 $16,533 (2)
(1)  The amounts are presented net of current year terminations and exclude amortization for the period.
(2)  The amount includes approximately $13.6 million of operating lease ROU assets obtained in exchange for existing lease obligations due to the adoption of ASC 842 (net of operating lease terminations occurring in 2019 in the amount of approximately $0.5 million), and approximately $2.5 million of operating lease ROU assets obtained in exchange for new lease obligations entered into during the year ended December 31, 2019.
Other information related to lease terms and discount rates is as follows:
At December 31, 2020At December 31, 2019
Weighted Average Remaining Lease Term (in years):
Operating leases4.162.96
Weighted Average Discount Rate:
Operating leases5.16 %5.25 %
Components of lease expense are as follows (in thousands):
Year Ended December 31,
20202019
Operating Lease Cost:
Operating lease cost (1)
$5,770 $4,907 
Variable lease cost $1,682 $1,619 
(1)  The amount includes approximately $4.9 million and $4.3 million in non-cash lease expense for the years ended December 31, 2020 and 2019, respectively.
Maturities of lease liabilities are summarized as follows as of December 31, 2020 (in thousands):
Year ending December 31, Amount
2021$6,523 
20225,892 
20234,414 
20243,456 
20252,889 
Thereafter1,042 
Total future minimum lease payments $24,216 
Amount representing interest 2,490 
Present value of future minimum lease payments$21,726 
Current operating lease obligations5,649 
Long-term lease obligations$16,077 
Lessor
We generate lease revenues primarily from our gaming operations activities, and the majority of our leases are month-to-month leases. Under these arrangements, we retain ownership of the EGMs installed at customer facilities. We receive recurring revenues based on a percentage of the net win per day generated by the leased gaming equipment or a fixed daily fee. Such revenues are generated daily and are limited to the lesser of the net win per day generated by the leased gaming equipment or the fixed daily fee and the lease payments that have been collected from the lessee. Certain of our leases have terms and conditions with options for a lessee to purchase the underlying assets. Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” for further discussion of lease revenues. The cost of property and equipment the Company is leasing to third-parties as of December 31, 2020 is approximately $216.8 million, which includes accumulated depreciation of approximately $137.0 million.
For the year ended December 31, 2020, our sales type leases are immaterial. For the year ended December 31, 2019 we generated lease revenue from sales type leases in the FinTech segment in the amount of approximately $2.6 million.
Supplemental balance sheet information related to our sales-type leases is as follows (in thousands):
Classification on our Balance SheetsAt December 31, 2020At December 31, 2019
Assets
Net investment in sales-type leases — currentTrade and other receivables, net$1,397 $874 
Net investment in sales-type leases — non-currentOther receivables$803 $1,288 
v3.20.4
BUSINESS COMBINATIONS
12 Months Ended
Dec. 31, 2020
Business Combinations [Abstract]  
BUSINESS COMBINATIONS BUSINESS COMBINATIONS
The following is a summary of business combinations completed during the year ended December 31, 2019.
Atrient, Inc.
On March 8, 2019, we acquired certain assets of Atrient, Inc. (“Atrient,” the “Seller”), a privately held company that developed and distributed hardware and software applications to gaming operators to enhance gaming patron loyalty, pursuant to an asset purchase agreement. This acquisition included existing contracts with gaming operators, technology, and intellectual property that allow us to provide gaming operators with self-service enrollment, loyalty and marketing equipment, a mobile application to offer a gaming operator’s patrons additional flexibility in accessing casino promotions, and a marketing platform that manages and delivers a gaming operator’s marketing programs through these patron interfaces. This acquisition expanded our financial technology solutions offerings within our FinTech segment. Under the terms of the asset purchase agreement, we paid the Seller $20.0 million at the closing of the transaction and an additional $10.0 million one year following the closing and we will pay another $10.0 million two years following the date of closing. In addition, we expect that an additional $10.0 million in contingent consideration will be earned by the Seller based upon the achievement of certain revenue targets over the first two years post-closing. We expect the total consideration for this acquisition, inclusive of the contingent consideration, to be approximately $50.0 million.
The total purchase consideration for certain assets of Atrient was as follows (in thousands):
Amount
Purchase consideration
Cash consideration paid at closing$20,000 
Cash consideration to be paid in subsequent periods (at fair value)18,528 
Total cash consideration38,528 
Contingent consideration (at fair value)9,028 
Total purchase consideration$47,556 
As of December 31, 2019, cash consideration was comprised of a short-term component recorded in accounts payable and accrued expenses and a long-term component payable within two years recorded in other accrued expenses and liabilities in our Balance Sheets. As of December 31, 2020, cash consideration is comprised of a short-term component recorded in accounts payable and accrued expenses.

As of December 31, 2019, the contingent consideration was comprised of a long-term component recorded in other accrued expenses and liabilities in our Balance Sheets. As of December 31, 2020, contingent consideration is comprised of a short-term component recorded in accounts payable and accrued expenses.
The transaction was recorded using the acquisition method of accounting, which requires, among other things, that the assets acquired and liabilities assumed are recognized at their respective fair values as of the closing date of the transaction. The excess of the fair value of the purchase consideration over those fair value amounts was recorded as goodwill, which will be amortized over a period of 15 years for tax purposes. The goodwill recognized is primarily attributable to the income potential from the expansion of our footprint in the gaming space by enhancing our existing financial technology solution portfolio to add new touch-points for gaming patrons at customer locations and a new loyalty and marketing-focused business line, assembled workforce, among other strategic benefits.
The information below summarizes the amounts of identifiable assets acquired and liabilities assumed, which reflects an adjustment of approximately $0.2 million from the preliminary allocation completed as of the closing date of the transaction. The adjustment related to the provisional amounts recognized for certain receivables, inventory, and liabilities for which we have subsequently obtained and evaluated more detailed information than what existed as of the closing date of the transaction (in thousands):
Amount
Current assets$3,146 
Property and equipment, net
Goodwill33,126 
Other intangible assets, net14,200 
Other assets239 
Total assets50,719 
Accounts payable and accrued expenses(3,073)
Other accrued expenses and liabilities(90)
Total liabilities(3,163)
Net assets acquired$47,556 
Receivables acquired of approximately $1.8 million were short-term in nature and considered to be collectible, and therefore, the carrying amounts of these assets were determined to represent their fair values. Inventory acquired of approximately $1.3 million consisted of raw materials and finished goods and was fair valued based on the estimated net realizable value of these assets. Property and equipment acquired were not material in size or scope, and the carrying amounts of these assets represented their fair values. The operating lease ROU assets of approximately $0.2 million, which are included in other assets in our Balance Sheets, were recorded at their fair values based on the present value of future lease payments discounted in accordance with the policy disclosed in “Note 3 — Leases.”
Other intangible assets acquired of approximately $14.2 million were comprised of customer contracts and developed technology. The fair value of customer contracts of approximately $9.2 million was determined by applying the income approach utilizing the excess earnings methodology using Level 3 inputs in the hierarchy with a discount rate utilized of 17%. The fair value of developed technology of approximately $5.0 million was determined by applying the income approach utilizing the relief from royalty methodology using Level 3 inputs with a royalty rate of 15% and a discount rate utilized of 18%.
The following table summarizes acquired intangible assets (dollars in thousands):
Useful Life (Years)Estimated Fair Value
Other Intangible Assets
Developed technology3$5,000 
Customer contracts59,200 
Total other intangible assets$14,200 
The financial results included in our Statements of Operations since the acquisition date and for the year ended December 31, 2019 reflected revenues of approximately $16.0 million and net income of approximately $3.9 million. We incurred acquisition-related costs of approximately $0.2 million for the year ended December 31, 2019.
Micro Gaming Technologies, Inc.
On December 24, 2019, we acquired certain assets of Micro Gaming Technologies, Inc. (“MGT”), a privately held company that developed and distributed kiosks and software applications to gaming patrons to enhance patron loyalty, in an asset purchase agreement. The acquired assets consisted of existing contracts with gaming operators, technology, and intellectual property intended to allow us to provide gaming operators with self-service patron loyalty functionality delivered through stand-alone kiosk equipment and a marketing platform that manages and delivers gaming operators marketing programs through these patron interfaces. This acquisition further expanded our financial technology loyalty offerings within our FinTech segment. Under the terms of the asset purchase agreement, we paid MGT $15.0 million at the closing of the transaction, with an additional $5.0 million due by April 1, 2020 and a final payment of $5.0 million due two years following the date of closing. In light of the COVID-19 pandemic, we entered into an amendment to the asset purchase agreement allowing us to remit the additional $5.0 million by July 1, 2020, which we paid in June 2020, with a final payment of $5.0 million due by July 1, 2021.
The related liabilities were recorded at fair value on the acquisition date as part of the consideration transferred and were included in accounts payable and accrued expenses and other accrued expenses and liabilities as of December 31, 2020 and 2019 for the current and non-current portions, respectively. The total consideration for this acquisition is expected to be approximately $25.0 million. The acquisition did not have a significant impact on our results of operations or financial condition.
The total purchase consideration for certain assets of MGT was as follows (in thousands):
Amount
Purchase consideration
Cash consideration paid at closing$15,000 
Cash consideration to be paid in subsequent periods (at fair value)9,514 
Total cash consideration$24,514 
As of December 31, 2019, cash consideration was comprised of a short-term component that was recorded in accounts payable and accrued expenses and a long-term component payable within two years recorded in other accrued expenses and liabilities in our Balance Sheets. As of December 31, 2020, cash consideration is comprised of a short-term component recorded in accounts payable and accrued expenses.
The transaction was recorded using the acquisition method of accounting, as described above, and the goodwill will be amortized over a period of 15 years for tax purposes. The goodwill recognized is primarily attributable to the income potential from further expansion of our footprint in the gaming space and from enhancement of our financial technology loyalty offerings and marketing-focused business line, assembled workforce, among other strategic benefits.
The information below summarizes the amount of identifiable assets acquired and liabilities assumed, which reflect an adjustment of approximately $0.4 million from the preliminary allocation completed as of the closing date of the transaction. The adjustment related to the provisional amounts recognized for certain receivables and liabilities, for which we have subsequently obtained evaluated more detailed information than what existed as of the closing date of the transaction. (in thousands):
Amount
Current assets$2,890 
Property and equipment, net25 
Goodwill8,268 
Other intangible assets, net16,600 
Other assets1,853 
Total assets29,636 
Accounts payable and accrued expenses(3,493)
Other accrued expenses and liabilities(1,629)
Total liabilities(5,122)
Net assets acquired$24,514 
Receivables acquired of approximately $2.8 million were short-term in nature and considered to be collectible, and therefore, the carrying amounts of these assets were determined to represent their fair values. We did not acquire a material amount of inventory. Property and equipment and other assets acquired were not material in size or scope, and the carrying amounts of these assets represented their fair values. The operating lease ROU assets of approximately $1.8 million, which are included in other assets in our Balance Sheets, were recorded at their fair values based on the present value of future lease payments discounted in accordance with the policy disclosed in “Note 3 — Leases.
Other intangible assets acquired of approximately $16.6 million were comprised of customer contracts, developed technology, and non-compete agreements. The fair value of customer contracts of approximately $11.6 million was determined by applying the income approach utilizing the excess earnings methodology using Level 3 inputs with a discount rate utilized of 23%. The fair value of developed technology of approximately $4.4 million was determined by applying the income approach utilizing the relief from royalty methodology with a royalty rate of 15% and a discount rate utilized of 24%. The fair value of non-compete agreements of approximately $0.6 million was determined by applying the income approach utilizing the with and without methodology with a discount rate of 23%.
The following table summarizes acquired intangible assets (dollars in thousands):
Useful Life (Years)Estimated Fair Value
Other Intangible Assets
Customer contracts8$11,600 
Developed technology34,400 
Non-compete agreements3600 
Total other intangible assets$16,600 
The financial results included in our Statements of Operations since the acquisition date and for the year ended December 31, 2019 reflected revenues of approximately $0.2 million and a net result that was break even. Acquisition-related costs incurred in the years ended December 31, 2020 and 2019 were immaterial.
The unaudited pro forma financial data with respect to the revenue and earnings on a consolidated basis as if the Atrient and MGT acquisitions occurred on January 1, 2018 included revenues of approximately $550.8 million and $496.6 million and net income of approximately $16.4 million and $13.0 million for the years ended December 31, 2019 and 2018, respectively.
v3.20.4
FUNDING AGREEMENTS
12 Months Ended
Dec. 31, 2020
A T M Funding Agreement Disclosure [Abstract]  
FUNDING AGREEMENTS FUNDING AGREEMENTS
Commercial Cash Arrangements
We have commercial arrangements with third-party vendors to provide cash for certain of our ATMs. For the use of these funds, we pay a cash usage fee on either the average daily balance of funds utilized multiplied by a contractually defined cash usage rate or the amounts supplied multiplied by a contractually defined cash usage rate. These cash usage fees, reflected as interest expense within the Statements of Operations, were approximately $3.1 million, $7.2 million, and $7.0 million for the years ended December 31, 2020, 2019, and 2018, respectively. We are exposed to interest rate risk to the extent that the applicable rates increase.
Under these agreements, the currency supplied by third party vendors remain their sole property until the funds are dispensed. As these funds are not our assets, supplied cash is not reflected in our Balance Sheets. The outstanding balances of ATM cash utilized by us from the third parties were approximately $340.3 million and $292.6 million as of December 31, 2020 and 2019, respectively.
Our primary commercial arrangement, the Contract Cash Solutions Agreement, as amended, is with Wells Fargo, N.A. (“Wells Fargo”). Wells Fargo provides us with cash in the maximum amount of $300 million with the ability to increase the amount by $75 million over a five-day period for holidays, such as the period around New Year’s Day. The term of the agreement expires on June 30, 2023 and will automatically renew for additional one-year periods unless either party provides a ninety-day written notice of its intent not to renew.
We are responsible for losses of cash in the ATMs under this agreement, and we self-insure for this type of risk. There were no material losses for the years ended December 31, 2020, 2019, and 2018.
Site-Funded ATMs
We operate ATMs at certain customers’ gaming establishments where the gaming establishment provides the cash required for the ATMs’ operational needs. We are required to reimburse the customer for the amount of cash dispensed from these site-funded ATMs. The site-funded ATM liability included within settlement liabilities in the accompanying Balance Sheets was approximately $125.3 million and $157.3 million as of December 31, 2020 and 2019, respectively.
Everi-Funded ATMs
We enter into agreements with international customers for certain of our ATMs whereby we provide the cash required to operate the ATMs. We supplied approximately $0.2 million and $5.5 million of our cash for these ATMs at December 31, 2020 and 2019, respectively, which represents an outstanding balance under such agreements at the end of the period. Such amounts are reported within settlement receivables line on our Balance Sheets.
Pre-funded Cash Access Agreements
Due to regulatory requirements in certain jurisdictions, some international gaming establishments require pre-funding of cash to cover the outstanding settlement amounts in order for us to provide cash access services to their properties. We enter into agreements with these gaming operators for which we supply our cash access services to their properties. Under these agreements, we maintain sole discretion to either continue or cease operations as well as discretion over the amounts pre-funded to the properties and may request amounts to be refunded to us, with appropriate notice to the operator, at any time. The initial pre-funded amounts and subsequent amounts from the settlement of transactions are deposited into a bank account that is to be used exclusively for cash access services, and we maintain the right to monitor the transaction activity in that account. The total amount of pre-funded cash outstanding was approximately $2.6 million and $6.3 million at December 31, 2020 and 2019, respectively, and is included in prepaid expenses and other assets line on our Balance Sheets.
v3.20.4
TRADE AND OTHER RECEIVABLES
12 Months Ended
Dec. 31, 2020
Receivables [Abstract]  
TRADE AND OTHER RECEIVABLES TRADE AND OTHER RECEIVABLES
Trade and other receivables represent short-term credit granted to customers and long-term loans receivable in connection with our Games and FinTech equipment and compliance products. Trade and loans receivables generally do not require collateral. The balance of trade and loans receivables consists of outstanding balances owed to us by gaming establishments. Other receivables include income tax receivables and other miscellaneous receivables.
The balance of trade and other receivables consisted of the following (in thousands): 
 At December 31,
 20202019
Trade and other receivables, net  
Games trade and loans receivables$44,794 $51,651 
FinTech trade and loans receivables14,683 23,723 
Contract assets (1)
17,561 15,408 
Insurance settlement receivable (2)
7,650 7,650 
Other receivables1,923 3,977 
Net investment in sales-type leases 2,200 2,162 
Total trade and other receivables, net88,811 104,571 
Non-current portion of receivables
Games trade and loans receivables(1,333)(1,018)
FinTech trade and loans receivables(4,163)(7,581)
Contract assets (1)
(8,321)(6,774)
Net investment in sales-type leases(803)(1,288)
Total non-current portion of receivables(14,620)(16,661)
Total trade and other receivables, current portion$74,191 $87,910 
(2) Refer to “Note 13 — Commitments and Contingencies” for a discussion on the insurance settlement receivable.
Allowance for Credit Losses
As discussed in “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies,” we adopted ASC 326 effective January 1, 2020 using the modified retrospective approach such that the new guidance applies to the reporting periods following the adoption date with prior period presentation not being impacted. The adoption of ASC 326 did not have a material impact on our Financial Statements and did not result in a cumulative-effect adjustment as of the adoption date. Our operations were not significantly impacted, both for short- and long-term accounts receivable, due to the following:
Our FinTech business acts as a merchant of record for settlement transactions for our cash access related customers wherein cash is held by the Company; therefore, we generally have the ability to withhold the necessary funds from customers to satisfy the outstanding receivables associated with equipment, information and other products and services.
Our Games business sells EGMs to gaming establishments on a relatively short-term basis and collections are reasonably certain based on historical experience, financial stability of our customers, and lack of concentration of our receivables. The material portion of long-term loans receivable balance is fully collateralized, and therefore, does not represent a risk of credit loss. The risk of credit loss is further reduced by the fact that both segments generally share the same top customers such that sales made by the Games business to the existing FinTech customers are secured by our ability to withhold the necessary funds through the FinTech revenue arrangements.
The activity in our allowance for credit losses for the years ended December 31, 2020 and 2019 is as follows (in thousands):
At December 31,
 20202019
Beginning allowance for credit losses$(5,786)$(6,425)
Provision(8,010)(14,647)
Charge-offs and recoveries10,107 15,286 
Ending allowance for credit losses$(3,689)$(5,786)
v3.20.4
INVENTORY
12 Months Ended
Dec. 31, 2020
Inventory Disclosure [Abstract]  
INVENTORY INVENTORY
Our inventory primarily consists of component parts as well as work-in-progress, and finished goods. The cost of inventory includes cost of materials, labor, overhead, and freight, and is accounted for using the FIFO method. The inventory is stated at the lower of cost or net realizable value.
Inventory consisted of the following (in thousands):
 At December 31,
 20202019
Inventory  
Component parts, net of reserves of $1,262 and $2,007 at December 31, 2020 and December 31, 2019, respectively
$21,560 $24,864 
Work-in-progress182 94 
Finished goods6,000 1,616 
Total inventory$27,742 $26,574 
v3.20.4
PREPAID EXPENSES AND OTHER ASSETS
12 Months Ended
Dec. 31, 2020
Prepaid Expense and Other Assets [Abstract]  
PREPAID EXPENSES AND OTHER ASSETS PREPAID EXPENSES AND OTHER ASSETS
Prepaid expenses and other assets include the balance of prepaid expenses, deposits, debt issuance costs on our Revolving Credit Facility (defined herein), restricted cash, operating lease ROU assets, and other assets. The current portion of these assets is included in prepaid expenses and other assets and the non-current portion is included in other assets, both of which are contained within the Balance Sheets.
The balance of the current portion of prepaid and other assets consisted of the following (in thousands): 
 At December 31,
 20202019
Prepaid expenses and other assets  
Prepaid expenses$11,282 $11,272 
Deposits4,133 8,501 
Restricted cash(1)
542 6,639 
Other1,391 1,484 
Total prepaid expenses and other assets$17,348 $27,896 
(1) Refer to “Note 2 — Basis of Presentation and Summary of Significant Accounting Policies” for discussion on the composition of the restricted cash balance.
The balance of the non-current portion of other assets consisted of the following (in thousands): 
 At December 31,
 20202019
Other assets  
Operating lease ROU assets$16,104 $12,257 
Prepaid expenses and deposits4,952 7,378 
Debt issuance costs of revolving credit facility267 460 
Other673 244 
Total other assets$21,996 $20,339 
v3.20.4
PROPERTY AND EQUIPMENT
12 Months Ended
Dec. 31, 2020
Property, Plant and Equipment [Abstract]  
PROPERTY AND EQUIPMENT PROPERTY AND EQUIPMENT
Property and equipment consist of the following (in thousands):
  At December 31, 2020At December 31, 2019
Useful Life (Years)CostAccumulated DepreciationNet Book ValueCostAccumulated DepreciationNet Book Value
Property and equipment       
Rental pool - deployed
2-4
$216,775 $136,975 $79,800 $196,571 $106,888 $89,683 
Rental pool - undeployed
2-4
21,974 16,680 5,294 31,901 22,970 8,931 
FinTech equipment
1-5
33,349 21,947 11,402 29,947 22,114 7,833 
Leasehold and building improvementsLease Term11,352 8,557 2,795 11,815 8,150 3,665 
Machinery, office, and other equipment
1-5
45,085 32,053 13,032 48,860 30,103 18,757 
Total $328,535 $216,212 $112,323 $319,094 $190,225 $128,869 
Depreciation expense related to property and equipment totaled approximately $67.5 million, $63.2 million, and $61.2 million for the years ended December 31, 2020, 2019, and 2018, respectively.
v3.20.4
GOODWILL AND OTHER INTANGIBLE ASSETS
12 Months Ended
Dec. 31, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
GOODWILL AND OTHER INTANGIBLE ASSETS GOODWILL AND OTHER INTANGIBLE ASSETS
Goodwill
Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. The balance of goodwill was approximately $682.0 million and $681.6 million at December 31, 2020 and 2019, respectively. We have the following reporting units: (i) Games; (ii) Cash Access Services; (iii) Kiosk Sales and Services; (iv) Central Credit Services; (v) Compliance Sales and Services; and (vi) Loyalty Sales and Services.
Assessment for Impairment of Goodwill
We test our goodwill for impairment on October 1 each year, or more frequently if events or changes in circumstances indicate that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. The impact of COVID-19 and the closure of most casino properties during the second quarter of 2020 qualified as a triggering event and accordingly, we performed a goodwill impairment test at such time, for which we utilized the quantitative “Step 1” approach that required a comparison of the carrying amount of each reporting unit to its estimated fair value.
In connection with the interim assessment conducted during the second quarter of 2020, we determined that no goodwill impairment adjustments were necessary as a result of the fair value of each reporting unit exceeding its carrying amount. Our Games reporting unit had a carrying amount of approximately $449.0 million as of May 31, 2020, which represented a majority of the total goodwill balance. The fair value of this reporting unit exceeded the carrying value by approximately 10% as of May 31, 2020.
To estimate the fair value of each reporting unit, we used a combination of an income valuation approach and a market valuation approach. The income valuation approach is based on a discounted cash flow (“DCF”) analysis. This method involves estimating the after-tax net cash flows attributable to a reporting unit and then discounting them to a present value using a risk-adjusted discount rate. Assumptions applied in the DCF to derive our after-tax net cash flows require the use of significant judgment, including, but not limited to: appropriate discount rates and terminal values, growth rates and the amount and timing of expected future cash flows. The projected cash flows are based on our most recent expectations. We believe our assumptions are consistent with the plans and estimates used to manage the underlying businesses. The discount rates, which are intended to reflect the risks inherent in future after-tax net cash flow projections used in the DCF are based on estimates of the weighted average cost of capital (the “WACC”) of market participants relative to each respective reporting unit. The market valuation approach considers comparable market data based on multiples of revenue or earnings before interest, taxes, depreciation and amortization (“EBITDA”). To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.
Since our quantitative goodwill impairment analysis at May 31, 2020, we performed a qualitative assessment of goodwill impairment on October 1, 2020 using a “Step 0” approach by evaluating our economic performance, outlook and other events and circumstances. As a result of the annual assessment of goodwill impairment, we noted there were no indicators that would warrant further quantitative testing of our goodwill.
As additional facts and circumstances evolve, we continue to observe and assess our reporting units with a specific focus on the Games reporting unit, particularly as a direct consequence of the circumstances surrounding COVID-19. To the extent new information becomes available that may impact our results of operations and financial condition, we expect to revise our projections accordingly as our estimates of future net after-tax cash flows are highly dependent upon certain assumptions, including, but not limited to, the amount and timing of the economic recovery globally, nationally and specifically within the gaming industry. More specifically, we may need to further adjust our assumptions and we may be required to perform either a quantitative or qualitative assessment of our goodwill in future periods given the significant degree of uncertainty with respect to: (i) the timing of reopening, and the subsequent reclosing, of certain casino properties; (ii) regulatory and governmental restrictions; and (iii) the demand from patrons that visit gaming establishments.
Furthermore, the evaluation of impairment of goodwill requires the use of estimates about future operating results. Changes in forecasted operations can materially affect these estimates, which could materially affect our results of operations and financial condition. The estimates of expected future cash flows require significant judgment and are based on assumptions we determined to be reasonable; however, they are unpredictable and inherently uncertain, including, estimates of future growth rates, operating margins and assumptions about the overall economic climate as well as the competitive environment within which we operate. There can be no assurance that our estimates and assumptions made for purposes of our impairment assessments as of the time of evaluation will prove to be accurate predictions of the future, especially in light of the uncertainty surrounding the COVID-19 pandemic. If our assumptions regarding business plans, competitive environments, or anticipated growth rates are not correct, we may be required to record non-cash impairment charges in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.
The changes in the carrying amount of goodwill are as follows (in thousands):
 GamesCash Access ServicesKiosk Sales and ServicesCentral Credit ServicesCompliance Sales and ServicesLoyalty Sales and ServicesTotal
Goodwill      
Balance, December 31, 2018$449,041 $157,046 $5,745 $17,127 $11,578 $— $640,537 
Foreign translation adjustment— 28 — — — — 28 
Acquisitions (1)
— — — — — 41,070 41,070 
Balance, December 31, 2019$449,041 $157,074 $5,745 $17,127 $11,578 $41,070 $681,635 
Foreign translation adjustment— 14 — — — — 14 
Acquisitions (1)
— — — — — 325 325 
Balance, December 31, 2020$449,041 $157,088 $5,745 $17,127 $11,578 $41,395 $681,974 
(1) Refer to “Note 4 — Business Combinations” for a discussion on the acquisitions.
Other Intangible Assets
Other intangible assets consist of the following (in thousands): 
  At December 31, 2020At December 31, 2019
Useful Life (Years)CostAccumulated Amortization
Net Book Value
Cost
Accumulated Amortization
Net Book Value
Other intangible assets       
Contract rights under placement fee agreements
3-7
$60,561 $28,108 $32,453 $58,516 $20,888 $37,628 
Customer contracts
3-14
71,975 54,407 17,568 71,975 49,477 22,498 
Customer relationships
3-7
231,100 126,549 104,551 231,100 105,584 125,516 
Developed technology and software
1-6
313,957 255,771 58,186 314,343 224,274 90,069 
Patents, trademarks, and other
2-18
19,682 17,813 1,869 19,682 16,206 3,476 
Total $697,275 $482,648 $214,627 $695,616 $416,429 $279,187 
Amortization expense related to other intangible assets totaled approximately $75.3 million, $68.9 million, and $65.2 million for the years ended December 31, 2020, 2019, and 2018, respectively. We capitalized $21.2 million, $43.7 million, and $33.3 million of internally-developed software costs for the years ended December 31, 2020, 2019, and 2018, respectively.
On a quarterly basis, we evaluate our other intangible assets for potential impairment as part of our review process. During 2020, we recorded a full write-down of intangible assets of approximately $6.3 million, of which $6.0 million and $0.3 million, related to our Games and FinTech businesses, respectively, for certain of our internally developed and third-party software projects that were not expected to be pursued. This charge was reflected in Operating Expenses of our Statement of Operations. There was no material impairment identified for any of our other intangible assets for the years ended December 31, 2019 and 2018.
The anticipated amortization expense related to other intangible assets, assuming no subsequent impairment of the underlying assets, is as follows (in thousands): 
Anticipated amortization expenseAmount
2021$61,139 
202244,507 
202329,006 
202423,274 
202517,328 
Thereafter18,020 
Total (1)
$193,274 
(1) For the year ended December 31, 2020, the Company had $21.3 million in other intangible assets that had not yet been placed into service.
Placement fees and amounts advanced in excess of those to be reimbursed by the customer for real property and land improvements are allocated to intangible assets and are generally amortized over the term of the contract, which is recorded as a reduction of revenue generated from the facility. In the past we have, and in the future, we may, by mutual agreement, amend the agreements to reduce our floor space at these facilities. Any proceeds received for the reduction of floor space are first applied against the intangible asset for that particular placement fee agreement, if any, and the remaining net book value of the intangible asset is prospectively amortized on a straight-line method over its remaining estimated useful life.
We paid approximately $3.1 million, $17.7 million, and $22.7 million in placement fees for the years ended December 31, 2020, 2019, and 2018, respectively. The payments made in 2019 and 2018 included approximately $0.6 million and $2.1 million of imputed interest, respectively.
v3.20.4
ACCOUNTS PAYABLE AND ACCRUED EXPENSES
12 Months Ended
Dec. 31, 2020
Payables and Accruals [Abstract]  
ACCOUNTS PAYABLE AND ACCRUED EXPENSES ACCOUNTS PAYABLE AND ACCRUED EXPENSES
The following table presents our accounts payable and accrued expenses (amounts in thousands):
 At December 31,
 20202019
Accounts payable and accrued expenses  
Trade accounts payable$54,531 $78,627 
Contract liabilities26,980 28,510 
Contingent consideration and acquisition-related liabilities (1)
24,674 14,902 
Payroll and related expenses13,357 18,058 
Litigation accrual (2)
12,727 14,000 
Operating lease liabilities5,649 5,824 
Other3,605 3,893 
Accrued taxes1,329 1,846 
Cash access processing and related expenses1,109 5,511 
Accrued interest1,068 1,347 
Placement fees— 585 
Total accounts payable and accrued expenses$145,029 $173,103 
(1) Refer to Note 4 Business Combinations for discussion on contingent consideration and acquisition-related liabilities.
(2) Refer to “Note 13 — Commitments and Contingencies” for discussion on this legal matter
v3.20.4
LONG-TERM DEBT
12 Months Ended
Dec. 31, 2020
Debt Disclosure [Abstract]  
LONG-TERM DEBT LONG-TERM DEBT
The following table summarizes our indebtedness (in thousands): 
 MaturityInterestAt December 31,
 DateRate20202019
Long-term debt  
$820 million Term Loan Facility
2024
LIBOR+2.75%
$735,500 $749,000 
$125 million Incremental Term Loan Facility
2024
LIBOR+10.50%
124,375 — 
$35 million Revolving Credit Facility
2022
LIBOR+4.50%
— — 
Senior Secured Credit Facilities859,875 749,000 
$375 million 2017 Unsecured Notes
20257.50%285,381 375,000 
Total debt1,145,256 1,124,000 
Debt issuance costs and discount(16,003)(15,922)
Total debt after debt issuance costs and discount1,129,253 1,108,078 
Current portion of long-term debt(1,250)— 
Total long-term debt, net of current portion$1,128,003 $1,108,078 
Senior Secured Credit Facilities
Our Senior Secured Credit Facilities consist of: (i) an $820.0 million, seven-year senior secured term loan facility (the “Term Loan Facility”); (ii) a $125.0 million, seven-year senior secured term loan (the “Incremental Term Loan”; and (iii) a $35.0 million, five-year senior secured revolving credit facility (the “Revolving Credit Facility”) provided for under our credit agreement with Everi Payments, as borrower, and Everi Holdings with the lenders party thereto and Jefferies Finance LLC, as administrative agent, collateral agent, swing line lender, letter of credit issuer, sole lead arranger and sole book manager (the “Credit Agreement”).
In March 2020, we completed the full draw down of our available capacity of $35.0 million under the Revolving Credit Facility in order to improve our liquidity and preserve financial flexibility in light of the uncertainty in our industry and the global economy as a result of COVID-19. In accordance with the terms of the Revolving Credit Facility, the proceeds from this borrowing were being used for working capital, general corporate purposes and other permitted uses. On September 14, 2020, we repaid in full the $35.0 million under the Revolving Credit Facility that we had previously drawn at the onset of the global pandemic.
On April 21, 2020, we entered into the Fourth Amendment to our existing Credit Agreement, which among other things: (i) permits the incurrence of incremental equivalent debt subject to a 4.50:1.00 Consolidated Secured Leverage Ratio (as defined in the Credit Agreement) for calculation periods prior to December 31, 2021; and (ii) amends the consolidated secured leverage ratio covenant, including to remove the maximum consolidated secured leverage ratio for the quarters ending June 30, 2020, September 30, 2020 and December 31, 2020 and to change the computation methodology of the consolidated leverage ratio for the quarters ending March 31, 2021, June 30, 2021, and September 30, 2021.
On April 21, 2020 (the “Closing Date”), we entered into a new credit agreement, dated as of April 21, 2020 (the “Incremental Term Loan Credit Agreement”), which provides for a $125.0 million Incremental Term Loan, which is secured on a pari passu basis with the loans under our existing Credit Agreement. The entire amount of the Incremental Term Loan was borrowed on April 21, 2020.
The Incremental Term Loan matures May 9, 2024. The interest rate per annum applicable to the Incremental Term Loan will be, at Everi Payment’s option, the Eurodollar rate plus 10.50% or the base rate plus 9.50%.
Voluntary prepayments of the Incremental Term Loan prior to the two-year anniversary of the Closing Date will be subject to a make-whole premium, and voluntary prepayments for the subsequent six-month period will be subject to a prepayment premium of 1.00% of the principal amount repaid.
Subject to certain exceptions, the obligations under the Credit Facilities are secured by substantially all of the present and subsequently acquired assets of each of Everi FinTech, Everi Holdings, and the subsidiary guarantors party thereto including: (a) a perfected first priority pledge of all the capital stock of Everi FinTech and each domestic direct, wholly owned material restricted subsidiary held by Everi Holdings, Everi FinTech, or any such subsidiary guarantor; and (b) a perfected first priority security interest in substantially all other tangible and intangible assets of Everi Holdings, Everi FinTech, and such subsidiary guarantors (including, but not limited to, accounts receivable, inventory, equipment, general intangibles, investment property, real property, intellectual property, and the proceeds of the foregoing). Subject to certain exceptions, the Credit Facilities are unconditionally guaranteed by Everi Holdings and such subsidiary guarantors.
The Incremental Term Loan Credit Agreement contains certain covenants that, among other things, limit our ability, and the ability of certain of our subsidiaries, to incur additional indebtedness, sell assets or consolidate or merge with or into other companies, pay dividends or repurchase or redeem capital stock, make certain investments, issue capital stock of subsidiaries, incur liens, prepay, redeem or repurchase subordinated debt, and enter into certain types of transactions with our affiliates. The Incremental Term Loan Credit Agreement also requires us, together with our subsidiaries, to comply with a maximum consolidated secured leverage ratio, except that no such requirement shall apply for the quarter ending December 31, 2020.
In connection with the issuance of the Incremental Term Loan on April 21, 2020, we also issued warrants to Sagard Credit Partners, LP and Sagard Credit Partners (Cayman), LP (collectively, “Sagard”) to acquire 184,670 and 40,330 shares of our common stock, respectively, with an exercise price equal to $5.37 per share. The warrants were issued in connection with the Incremental Term Loan as further consideration based on the level of participation in the arrangement by Sagard. The warrants expire on the fifth anniversary of the date of issuance. The number of shares issuable pursuant to the warrants and the warrant exercise price are subject to adjustment for stock splits, reverse stock splits, stock dividends, recapitalization, mergers and certain other events.
The weighted average interest rate on the Term Loan was 3.95% and 5.26% for the years ended December 31, 2020 and 2019, respectively. The weighted average interest rate on the Incremental Term Loan Credit Facility was 11.50% for the year ended December 31, 2020.
At December 31, 2020, we had approximately $735.5 million of borrowings outstanding under the Term Loan Facility and no borrowings outstanding under the Revolving Credit Facility. We had $35.0 million of additional borrowing availability under the Revolving Credit Facility as of December 31, 2020.
Senior Unsecured Notes
In December 2017, we issued $375.0 million in aggregate principal amount of 7.50% Senior Unsecured Notes due 2025 (the “2017 Unsecured Notes”) under an indenture (the “2017 Notes Indenture”), dated December 5, 2017, among Everi Payments (as issuer), Everi Holdings and certain of its direct and indirect domestic subsidiaries as guarantors, and Deutsche Bank Trust Company Americas, as trustee. Interest on the 2017 Unsecured Notes accrues at a rate of 7.50% per annum and is payable semi-annually in arrears on each June 15 and December 15 since June 15, 2018.
In January 2020, we completed a partial redemption payment of approximately $84.5 million of aggregate principal with respect to the 2017 Unsecured Notes. In March 2020, we completed an open market repurchase of approximately $5.1 million of aggregate principal with respect to the 2017 Unsecured Notes. The total outstanding balance of the 2017 Unsecured Notes following the redemption and repurchase transactions was approximately $285.4 million. We incurred a loss on extinguishment of debt of approximately $7.5 million, which consisted of a $6.4 million redemption premium related to the satisfaction and redemption of a portion of the 2017 Unsecured Notes, and non-cash charges for the accelerated amortization of the related debt issuance costs of approximately $1.1 million.
Compliance with Debt Covenants
We were in compliance with the covenants and terms of the Senior Secured Credit Facilities and the 2017 Unsecured Notes as of December 31, 2020.
Principal Repayments
The maturities of our borrowings at December 31, 2020 are as follows (in thousands):   
 Amount
Maturities of borrowings 
2021$1,250 
20221,250 
20231,250 
2024856,125 
2025285,381 
Total$1,145,256 
v3.20.4
COMMITMENTS AND CONTINGENCIES
12 Months Ended
Dec. 31, 2020
Commitments and Contingencies Disclosure [Abstract]  
COMMITMENTS AND CONTINGENCIES COMMITMENTS AND CONTINGENCIES
We are involved in various legal proceedings in the ordinary course of our business. While we believe resolution of the claims brought against us, both individually and in the aggregate, will not have a material adverse impact on our financial condition or results of operations, litigation of this nature is inherently unpredictable. Our views on these legal proceedings, including those described below, may change in the future. We intend to vigorously defend against these actions, and ultimately believe we should prevail.
Legal Contingencies
We evaluate matters and record an accrual for legal contingencies when it is both probable that a liability has been incurred and the amount or range of the loss may be reasonably estimated. We evaluate legal contingencies at least quarterly and, as appropriate, establish new accruals or adjust existing accruals to reflect: (i) the facts and circumstances known to us at the time, including information regarding negotiations, settlements, rulings, and other relevant events and developments; (ii) the advice and analyses of counsel; and (iii) the assumptions and judgment of management. Legal costs associated with such proceedings are expensed as incurred. Due to the inherent uncertainty of legal proceedings as a result of the procedural, factual, and legal issues involved, the outcomes of our legal contingencies could result in losses in excess of amounts we have accrued.
We accrued approximately $14.0 million for the legal contingencies in connection with Fair and Accurate Credit Transactions Act (“FACTA”)-related matters based on ongoing settlement negotiations by and among the various plaintiffs described in the FACTA-related matters discussion below and Everi by and on behalf of itself and Everi FinTech. We expect to recover approximately $7.7 million of the amount accrued from certain of our insurance providers in 2021, for which we had recorded an insurance settlement receivable included within trade and other receivables, net on our Balance Sheets as of December 31, 2020 and 2019, as recovery is deemed to be probable. As a result, we recorded approximately $6.3 million as a loss contingency in operating expenses on our Statements of Operations for the year ended December 31, 2019. In addition, we are seeking relief from Peleus Insurance Company pursuant to the provisions of our policy. See below for discussion of Everi Payments Inc. and Everi Holdings Inc. v. Peleus Insurance Company case. We did not have any new material legal matters that were accrued as of December 31, 2020.
FACTA-related matters:
Geraldine Donahue, et. al. v. Everi FinTech, et. al. (“Donahue”), is a putative class action matter filed on December 12, 2018, in the Circuit Court of Cook County, Illinois, County Division, Chancery Division. The original defendant was dismissed and the Company was substituted as the defendant on April 22, 2019. Plaintiff, on behalf of himself and others similarly situated, alleges that Everi FinTech and the Company (i) have violated certain provisions of FACTA by their failure, as agent to the original defendant, to properly truncate patron credit card numbers when printing cash access receipts as required under FACTA, and (ii) have been unjustly enriched through the charging of service fees for transactions conducted at the original defendant's facilities. Plaintiff seeks an award of statutory damages, attorney’s fees, and costs. The parties have reached an agreement in principle for settlement of this matter, which will include the settlement and resolution of all the FACTA-related matters pending against the Company and Everi FinTech. In the third quarter of 2020, the court granted preliminary approval of the settlement agreement between the parties, which will include the settlement and resolution of all the FACTA-related matters pending against Everi. On December 3, 2020, the court approved the final settlement. All claims must be postmarked by February 1, 2021.
Oneeb Rehman, et. al. v. Everi FinTech and Everi Holdings, was a putative class action matter pending in the U.S. District Court for the Southern District of Florida, Ft. Lauderdale Division filed on October 16, 2018. The original defendant was dismissed and the Company was substituted as the defendant on April 22, 2019. Plaintiff, on behalf of himself and others similarly situated, alleged that Everi FinTech and the Company (i) had violated certain provisions of FACTA by their failure, as agent to the original defendant, to properly truncate patron credit card numbers when printing cash access receipts as required under FACTA, and (ii) had been unjustly enriched through the charging of service fees for transactions conducted at the original defendant’s facilities. Plaintiff sought an award of statutory damages, attorney’s fees, and costs. This case was dismissed and settled as part of the court approved settlement in the Donahue action.
Mat Jessop, et. al. v. Penn National Gaming, Inc., was a putative class action matter filed on October 15, 2018, pending in the U.S. District Court for the Middle District of Florida, Orlando Division. Everi FinTech was added as a defendant on December 21, 2018. Penn National Gaming, Inc. (“Penn National”) was dismissed by the Court with prejudice on October 28, 2019, leaving only claims against Everi FinTech. Plaintiff, on behalf of himself and others similarly situated, alleged that Everi FinTech had been unjustly enriched through the charging of service fees for transactions conducted at Penn National facilities. Plaintiff sought injunctive relief against both parties, and an award of statutory damages, attorney’s fees, and costs. This case was dismissed and settled as part of the court approved settlement in the Donahue action.
Everi Payments Inc. and Everi Holdings Inc. v Peleus Insurance Company is a civil action filed by the Company on January 28, 2020, in the District Court, Clark County, Nevada alleging defendant breached its contractual obligations under an excess insurance policy when it denied the Company coverage of the FACTA-related matters described above. Everi FinTech and the Company are seeking actual and consequential damages for breach of contract, costs, attorney’s fees, and other fees and expenses incurred by Everi FinTech and the Company, up to and including amounts related to the settlement in Donahue. On February 16, 2021, the parties entered into a Confidential Settlement Agreement and Release resolving this matter. A final court order dismissing this matter is anticipated in the first quarter of 2021.
NRT matter:
NRT Technology Corp., et. al. v. Everi Holdings Inc., et. al., is a civil action filed on April 30, 2019 against the Company and Everi FinTech in the United States District Court for the District of Delaware by NRT Technology Corp. and NRT Technology, Inc., alleging monopolization of the market for unmanned, integrated kiosks in violation of federal antitrust laws, fraudulent procurement of patents on functionality related to such unmanned, integrated kiosks and sham litigation related to prior litigation brought by Everi FinTech (operating as Global Cash Access Inc.) against the plaintiff entities. Plaintiffs seek compensatory damages, treble damages and injunctive and declaratory relief. This case is in the early stages of discovery. We are currently unable to determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.
Zenergy Systems, LLC matter:
Zenergy Systems, LLC v. Everi Holdings Inc., is a civil action filed on May 29, 2020 against the Company in the United States District Court for the District of Nevada, Clark County by Zenergy Systems, LLC, alleging breach of contract, breach of a non-disclosure agreement, conversion, breach of the covenant of good faith and fair dealing, and breach of a confidential relationship related to a contract with Everi that expired in November 2019. The plaintiff is seeking compensatory and punitive damages. Everi has counterclaimed against Zenergy alleging breach of contract, breach of implied covenant of good faith and fair dealing, and for declaratory relief. The case is in early stages of discovery process. We are currently unable to determine the probability of the outcome or estimate the range of reasonably possible loss, if any, in this matter.
In addition, we have commitments with respect to certain lease obligations discussed in Note 3 — Leases” and installment payments under our asset purchase agreements discussed in “Note 4 — Business Combinations.
v3.20.4
SHAREHOLDERS' EQUITY
12 Months Ended
Dec. 31, 2020
Stockholders' Equity Note [Abstract]  
SHAREHOLDERS' EQUITY SHAREHOLDERS’ EQUITY On February 28, 2020, our Board of Directors authorized and approved a new share repurchase program granting us the authority to repurchase an amount not to exceed $10.0 million of outstanding Company common stock with no minimum number of shares that the Company is required to repurchase. This new repurchase program commenced in the first quarter of 2020 and authorizes us to buy our common stock from time to time in open market transactions, block trades or in private transactions in accordance with trading plans established in accordance with Rules 10b5-1 and 10b-18 of the Securities Exchange Act of 1934, as amended, or by a combination of such methods, including compliance with the Company’s finance agreements. The share repurchase program is subject to available liquidity, general market and economic conditions, alternate uses for the capital and other factors, and may be suspended or discontinued at any time without prior notice. In light of COVID-19, we have suspended our share repurchase program. There were no share repurchases during the year ended December 31, 2020.
Preferred Stock. Our amended and restated certificate of incorporation, as amended, allows our Board of Directors, without further action by stockholders, to issue up to 50,000,000 shares of preferred stock in one or more series and to fix the designations, powers, preferences, privileges and relative participating, optional, or special rights as well as the qualifications, limitations or restrictions of the preferred stock, including dividend rights, conversion rights, voting rights, terms of redemption and liquidation preferences. As of December 31, 2020 and 2019, we had no shares of preferred stock outstanding.
Common Stock. Subject to the preferences that may apply to shares of preferred stock that may be outstanding at the time, the holders of outstanding shares of common stock are entitled to receive dividends out of assets legally available at the times and in the amounts as our Board of Directors may from time to time determine. All dividends are non-cumulative. In the event of the liquidation, dissolution or winding up of Everi, the holders of common stock are entitled to share ratably in all assets remaining after the payment of liabilities, subject to the prior distribution rights of preferred stock, if any, then outstanding. Each stockholder is entitled to one vote for each share of common stock held on all matters submitted to a vote of stockholders. Cumulative voting for the election of directors is not provided for. The common stock is not entitled to preemptive rights and is not subject to conversion or redemption. There are no sinking fund provisions applicable to the common stock. Each outstanding share of common stock is fully paid and non-assessable. As of December 31, 2020 and 2019, we had 111,872,439 and 109,492,754 shares of common stock issued, respectively.
Treasury Stock. Employees may direct us to withhold vested shares of restricted stock to satisfy the maximum statutory withholding requirements applicable to their restricted stock vesting. We repurchased or withheld from restricted stock awards 193,809 and 95,734 shares of common stock at an aggregate purchase price of approximately $1.3 million and $1.1 million for the years ended December 31, 2020 and 2019, respectively, to satisfy the maximum applicable tax withholding obligations related to the vesting of such restricted stock awards.
Issuance of Common Stock. In December 2019, we filed with the Securities and Exchange Commission a registration statement for an undetermined amount of common stock, preferred stock, debt securities, warrants, and/or units that the Company may offer and sell in one or more offerings on terms to be decided at the time of sale, which will expire on December 4, 2022. In December 2019, we issued and sold 11,500,000 shares of our common stock pursuant to a prospectus supplement under the automatic shelf registration statement and used the aggregate net proceeds of approximately $122.4 million to pay down a portion of the Term Loan Facility and to redeem a portion of the 2017 Unsecured Notes. Refer to “Note 12 — Long-Term Debt” for further discussion.
v3.20.4
WEIGHTED AVERAGE SHARES OF COMMON STOCK
12 Months Ended
Dec. 31, 2020
Earnings Per Share [Abstract]  
WEIGHTED AVERAGE COMMON SHARES WEIGHTED AVERAGE SHARES OF COMMON STOCK
The weighted average number of common stock outstanding used in the computation of basic and diluted earnings per share is as follows (in thousands): 
 At December 31,
 202020192018
Weighted average shares   
Weighted average number of common shares outstanding - basic85,379 72,376 69,464
     Potential dilution from equity awards (1)
— 6,8594,332 
Weighted average number of common shares outstanding - diluted (1)
85,379 79,235 73,796
 
(1)The Company was in a net loss position for the year ended December 31, 2020; therefore, no potential dilution from the application of the treasury stock method was applicable. Equity awards to purchase approximately 3.3 million shares of common stock for the year ended December 31, 2020 were excluded from the computation of diluted net loss per share, as their effect would have been anti-dilutive. The potential dilution excludes the weighted average effect of equity awards to purchase approximately 0.5 million and 7.5 million shares of common stock for the years ended December 31, 2019, and 2018 as the application of the treasury stock method, as required, makes them anti-dilutive.
v3.20.4
SHARE-BASED COMPENSATION
12 Months Ended
Dec. 31, 2019
Share-based Payment Arrangement [Abstract]  
SHARE-BASED COMPENSATION SHARE-BASED COMPENSATION
Equity Incentive Awards
Our 2014 Equity Incentive Plan (as amended and restated effective May 22, 2018, the “Amended and Restated 2014 Plan”) and our 2012 Equity Incentive Plan (as amended, the “2012 Plan”) are used to attract and retain key personnel, to provide additional incentives to employees, directors, and consultants, and to promote the success of our business. Our equity incentive plans are administered by the Compensation Committee of our Board of Directors, which has the authority to select individuals who are to receive equity incentive awards and to specify the terms and conditions of grants of such awards, including, but not limited to the vesting provisions and exercise prices, as applicable.
Generally, we grant the following types of awards: (i) time-based options; (ii) market-based options; (iii) time-based restricted stock; and (iv) restricted stock units (“RSUs”) with either time- or performance-based criteria. We estimate forfeiture amounts based on historical patterns.
A summary of award activity is as follows (in thousands):
Stock Options GrantedRestricted Stock Awards GrantedRestricted Stock Units Granted
Outstanding, December 31, 201911,969 — 3,451 
Granted— — 2,183 
Exercised options or vested shares(1,474)— (905)
Canceled or forfeited(234)— (479)
Outstanding, December 31, 202010,261 — 4,250 
There are approximately 0.9 million awards of our common stock available for future equity grants under our existing equity incentive plans.
Stock Options
Our time-based stock options granted under our equity plans generally vest at a rate of 25% per year on each of the first four anniversaries of the grant dates, and expire after a ten-year period.
Our market-based options granted in 2017 under our 2014 Plan and 2012 Plan vest at a rate of 25% per year on each of the first four anniversaries of the grant date, provided that as of the vesting date for each vesting tranche, the closing price of the Company’s shares on the New York Stock Exchange is at least a specified price hurdle, defined as a 25% premium for 2017 to the closing stock price on the grant date. If the price hurdle is not met as of the vesting date for a vesting tranche, the vested tranche shall vest and become vested shares on the last day of a period of 30 consecutive trading days during which the closing price is at least the price hurdle. These options expire after a ten-year period.
There were no market-based or time-based option awards granted during the years ended December 31, 2020 and 2019. There were no market-based option awards granted during the year ended December 31, 2018.
The fair values of our standard time-based options granted during the year ended December 31, 2018 were determined as of the date of grant using the Black-Scholes option pricing model with the following assumptions:
December 31,
 2018
Risk-free interest rate%
Expected life of options (in years)6
Expected volatility53 %
Expected dividend yield— 
The following table presents the options activity: 
Number of Options
(in thousands)
Weighted Average Exercise Price
(per Share)
Weighted Average Life Remaining
(Years)
Aggregate Intrinsic Value
(in thousands)
Outstanding, December 31, 201911,969 $5.06 5.5$100,143 
Granted— 
Exercised(1,474)4.22 
Canceled or forfeited(234)5.24 
Outstanding, December 31, 202010,261 5.18 4.488,550 
Vested and expected to vest after, December 31, 202010,241 5.18 4.488,363 
Exercisable, December 31, 20209,487 $5.32 4.3$80,576 
The following table presents the options outstanding and exercisable by price range:  
  Options OutstandingOptions Exercisable
Number
Outstanding
Weighted
Average
Remaining
Contract
Weighted
Average
Exercise
Number
Exercisable
Weighted
Average
Exercise
Range of Exercise Prices(in thousands)Life (Years)Prices(in thousands)Price
$1.46 $1.46 1,517 5.3$1.46 1,517 $1.46 
1.57 2.78 959 5.32.41 959 2.41 
3.29 3.29 2,663 6.03.29 1,929 3.29 
3.41 6.59 1,219 2.86.21 1,206 6.21 
6.90 7.61 826 2.47.35 822 7.35 
7.74 7.74 1,010 4.37.74 1,010 7.74 
7.88 7.88  20 7.67.88 10 7.88 
8.32 8.32 39 6.88.32 26 8.32 
8.92 8.92 2,000 3.18.92 2,000 8.92 
9.74 9.74 3.09.74 9.74 
  10,261   9,487  
As stated above, we had no options granted for the years ended December 31, 2020 and 2019. There were 20,000 options granted for the year ended December 31, 2018. The weighted average grant date fair value per share of the options granted was $4.15 for the year ended December 31, 2018. The total intrinsic value of options exercised was $6.7 million, $9.1 million, and $6.5 million for the years ended December 31, 2020, 2019, and 2018, respectively.
There was approximately $0.3 million in unrecognized compensation expense related to options expected to vest as of December 31, 2020. This cost was expected to be recognized on a straight-line basis over a weighted average period of 0.2 years. We recorded approximately $1.4 million in non-cash compensation expense related to options granted that were expected to vest as of December 31, 2020. We received approximately $6.2 million in cash proceeds from the exercise of options during 2020.
There was approximately $1.4 million and $3.4 million in unrecognized compensation expense related to options expected to vest as of December 31, 2019 and 2018, respectively. This cost was expected to be recognized on a straight-line basis over a weighted average period of 1.0 year and 2.8 years for the years ended December 31, 2019 and 2018, respectively. We recorded approximately $2.4 million and $5.1 million in non-cash compensation expense related to options granted that were expected to vest as of December 31, 2019 and 2018, respectively. We received approximately $15.7 million and $9.6 million in cash proceeds from the exercise of options during 2019 and 2018, respectively.
Restricted Stock Awards
There were no shares of restricted stock granted for the years ended December 31, 2020, 2019, and 2018. The total fair value of restricted stock vested was approximately $0.1 million, and $0.5 million for the years ended December 31, 2019, and 2018, respectively.
There was approximately $31,952 in unrecognized compensation expense related to shares of restricted stock expected to vest as of December 31, 2018. This cost was expected to be recognized on a straight-line basis over a weighted average period of 0.3 years. There were 8,330 and 65,501 shares of restricted stock that vested during 2019 and 2018, respectively, and we recorded approximately $48,203 and $0.4 million in non-cash compensation expense related to the restricted stock granted that was expected to vest during 2019 and 2018, respectively.
Restricted Stock Units
The fair value of each RSU grant is based on the market value of our common stock at the time of grant.
The time-based RSUs granted during 2020 vest at a rate of either 33% per year on each of the first three anniversaries of the grant dates, or monthly basis following the first month anniversary of grant date ending after 2 years.
The performance-based RSUs granted during 2020 will be evaluated by the Compensation Committee of our Board of Directors after a performance period, beginning on the date of grant through December 31, 2022, based on total revenue and certain revenue growth rate metrics. If the performance criteria of the metrics are approved, the eligible awards will become vested on the third anniversary of the grant dates.
The time-based RSUs granted during 2020 to independent members of our Board of Directors vest in equal installments on each of the first three anniversary dates of the grant date and settle on the earliest of the following events: (i) May 26, 2030; (ii) death; (iii) the occurrence of a Change in Control (as defined in the Amended and Restated 2014 Plan), subject to qualifying conditions; or (iv) the date that is six months following the separation from service, subject to qualifying conditions.
The performance-based RSUs granted during 2019 will be evaluated by the Compensation Committee of our Board of Directors after a performance period, beginning on the date of grant through December 31, 2021, based on certain revenue and free cash flow growth rate metrics, with achievement of each measure to be determined independently of one another. If the performance criteria of the metrics are approved, the eligible awards will become vested on the third anniversary of the grant dates.
The time-based RSUs granted during 2019 to independent members of our Board of Directors vest in equal installments on each of the first three anniversary dates of the grant date and settle on the earliest of the following events: (i) May 1, 2029 or November 4, 2029; (ii) death; (iii) the occurrence of a Change in Control (as defined in the Amended and Restated 2014 Plan), subject to qualifying conditions; or (iv) the date that is six months following the separation from service, subject to qualifying conditions.
The performance-based RSUs granted during 2018 will be evaluated by the Compensation Committee of our Board of Directors after a performance period, beginning on the date of grant through December 31, 2020, based on certain revenue and Adjusted EBITDA growth rate metrics, with achievement of each measure to be determined independently of one another. If the performance criteria of the metrics are approved, the eligible awards will become vested on the third anniversary of the grant dates.
The time-based RSUs granted during 2018 to independent members of our Board of Directors vest in equal installments on each of the first three anniversary dates of the grant date and settle on the earliest of the following events: (a) March 7, 2028; (b) death; (c) the occurrence of a Change in Control (as defined in the Amended and Restated 2014 Plan), subject to qualifying conditions; or (d) the date that is six months following the separation from service, subject to qualifying conditions.
The following table presents our RSU awards activity:
Shares Outstanding
(in thousands)
Weighted Average Grant Date Fair Value
(per Share)
Weighted Average Life Remaining
(Years)
Aggregate Intrinsic Value
(in thousands)
Outstanding, December 31, 20193,451 $9.05 1.7$46,342 
Granted2,183 6.08 
Vested(905)8.26 
Forfeited(479)8.49 
Outstanding, December 31, 20204,250 7.75 1.258,680 
Vested and expected to vest after, December 31, 20203,569 $7.62 1.1$49,294 
There were approximately 2.2 million shares of RSU awards granted during the year ended December 31, 2020. There were approximately 0.9 million RSUs that vested during the year ended December 31, 2020. There was approximately $15.3 million in unrecognized compensation expense related to RSU awards expected to vest as of December 31, 2020. This cost is expected to be recognized on a straight-line basis over a weighted average period of 1.8 years. We recorded approximately $11.6 million in non-cash compensation expense related to RSU awards for the year ended December 31, 2020.
There were approximately 2.0 million and 1.9 million shares of RSU granted for the years ended December 31, 2019 and 2018, respectively. The weighted average grant date fair value per share of the RSU granted was $10.16 and $7.49 for the years ended December 31, 2019 and 2018, respectively. There were 0.3 million and no RSUs that vested during the years ended December 31, 2019 and 2018, respectively. There was approximately $14.1 million and $6.7 million unrecognized compensation expense related to RSU awards expected to vest as of December 31, 2019 and 2018, respectively. This cost was expected to be recognized on a straight-line basis over a weighted average period of 2.5 years and 3.0 years, respectively. We recorded approximately $5.7 million and $1.8 million in non-cash compensation expense related to RSU awards for the years ended December 31, 2019 and 2018, respectively .
In February 2020, the Compensation Committee of our Board of Directors authorized an award of RSUs to be granted to key members of management during the quarter ending March 31, 2020 based on the results of operations for the year ended December 31, 2019. The award met the definition of a liability-classified award with 2019 being the service period. As a result, the Company recorded compensation cost and corresponding share-based liability of approximately $1.7 million representing the fair value of the award at December 31, 2019 measured using the same valuation technique as for our equity-classified awards. The award was expected to be fully vested 6 months from the grant date and expected to be settled in shares of common stock.
v3.20.4
INCOME TAXES
12 Months Ended
Dec. 31, 2020
Income Tax Disclosure [Abstract]  
INCOME TAXES INCOME TAXES
The following presents consolidated (loss) income before tax for domestic and foreign operations (in thousands): 
 Year Ended December 31,
 202020192018
Consolidated (loss) income before tax   
Domestic$(87,832)$11,709 $1,227 
Foreign396 4,285 1,419 
Total$(87,436)$15,994 $2,646 
The income tax (benefit) provision attributable to the (loss) income from operations before tax consists of the following components (in thousands): 
 Year Ended December 31,
 202020192018
Income tax (benefit) provision   
Domestic$(5,711)$(1,238)$(10,166)
Foreign(45)715 456 
Total income tax benefit$(5,756)$(523)$(9,710)
Income tax (benefit) provision
Current$823 $1,071 $633 
Deferred(6,579)(1,594)(10,343)
Total income tax benefit$(5,756)$(523)$(9,710)
A reconciliation of the federal statutory rate and the effective income tax rate is as follows: 
 Year Ended December 31,
 202020192018
Income tax reconciliation   
Federal statutory rate21.0 %21.0 %21.0 %
Foreign provision(0.2)%2.5 %6.8 %
State/province income tax4.2 %(1.6)%12.4 %
Non-deductible compensation cost0.5 %(5.3)%(7.7)%
     Adjustment to carrying value0.2 %6.8 %6.2 %
Research credit1.0 %(18.8)%(76.3)%
Valuation allowance(19.7)%(11.9)%(344.9)%
Global intangible low-taxed income(1)
— %2.7 %9.1 %
Non-deductible expenses - other(0.1)%1.2 %7.2 %
Other(0.3)%0.1 %(0.8)%
Effective tax rate6.6 %(3.3)%(367.0)%
(1) We had no GILTI inclusion in 2020 due to the high tax exception in some foreign jurisdictions and losses in others.
The major tax-effected components of the deferred tax assets and liabilities are as follows (in thousands):
 Year Ended December 31,
 202020192018
Deferred income tax assets related to:   
Net operating losses$109,872 $97,613 $97,190 
Stock compensation expense7,293 6,802 7,264 
Accounts receivable allowances912 1,415 1,582 
Accrued and prepaid expenses8,977 7,869 3,639 
Other2,098 1,880 1,319 
Tax credits12,377 12,116 9,244 
Interest limitation— 3,738 2,738 
Valuation allowance(68,746)(51,522)(53,156)
Total deferred income tax assets$72,783 $79,911 $69,820 
Deferred income tax liabilities related to:   
Property and equipment$18,699 $23,012 $3,855 
Other intangible assets 67,996 76,279 89,865 
Long-term debt1,482 2,680 3,614 
Other4,562 4,341 353 
Total deferred income tax liabilities$92,739 $106,312 $97,687 
Deferred income taxes, net$(19,956)$(26,401)$(27,867)
On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) was enacted and signed into law. The CARES Act contains numerous tax provisions including changes to the limitation on interest deductions for 2019 and 2020. The modification to Section 163(j) significantly increases the allowable interest expense deduction of the Company and results in significantly larger taxable loss for the years ended 2019 and 2020. As a result of the CARES Act, the Company fully utilized all interest expense that was deferred beginning in 2018 with no additional disallowed interest expense in 2020.
The Tax Cuts and Jobs Act of 2017 (“2017 Tax Act”) made significant changes to the federal tax law, including a reduction in the federal income tax rate from 35% to 21% effective January 1, 2018, stricter limits on deduction of interest, an 80% taxable income limitation on the use of a post-2017 net operating loss (“NOL”), and a one-time transition tax on previously deferred earnings of certain foreign subsidiaries. This one-time deemed repatriation of these earnings did not result in a cash tax liability for the Company as the transition tax liability was offset by the utilization of U.S. foreign tax credits generated as a result of the deemed repatriation, as well as additional foreign tax credits carried forward. Any remaining foreign tax credits not utilized by the transition tax were fully offset by a valuation allowance. These foreign tax credits of $0.5 million expired on December 31, 2020.
In 2020, we repatriated $9.3 million from our United Kingdom (the “UK”) subsidiary, which was not needed to fund the UK operations and did not require the provision of any associated withholding or other taxes. We had unrepatriated foreign earnings of approximately $13.8 million as of December 31, 2020. These earnings are considered permanently reinvested, as it is management’s intention to reinvest these foreign earnings in foreign operations. We project sufficient cash flow, or borrowings available under our Senior Secured Credit Facilities in the U.S.; therefore, we do not need to repatriate our remaining foreign earnings to finance U.S. operations at this time. Due to the 2017 Tax Act, there is no U.S. federal tax on cash repatriation from foreign subsidiaries, however, it could be subject to foreign withholding and other taxes.
Deferred tax assets arise primarily because expenses have been recorded in historical financial statement periods that will not become deductible for income taxes until future tax years. We record a valuation allowance to reduce the book value of our deferred tax assets to amounts that are estimated on a more likely than not basis to be realized. This assessment requires judgment and is performed on the basis of the weight of all available evidence, both positive and negative, with greater weight placed on information that is objectively verifiable such as historical performance.
We evaluated negative evidence noting that we reported cumulative net losses for the three-year periods ended as of December 31, 2020, 2019, and 2018. Pursuant to accounting guidance, a cumulative loss in recent years is a significant piece of negative evidence that must be considered and is difficult to overcome without sufficient objectively verifiable, positive evidence. As such, certain aspects of our historical results were included in our forecasted taxable income. Although our forecast of future taxable income was a positive indicator, since this form of evidence was not objectively verifiable, its weight was not sufficient to overcome the negative evidence. Based on our current year activity and the changes in the CARES Act, we increased our valuation allowance for deferred tax assets by approximately $17.2 million during 2020. The increase in our valuation allowance was primarily due to the book loss during the year, partially reduced by certain indefinite-lived deferred tax assets that can be offset against our indefinite-lived deferred tax liabilities. The ultimate realization of deferred tax assets depends on having sufficient taxable income in the future years when the tax deductions associated with the deferred tax assets become deductible. The establishment of a valuation allowance does not impact cash, nor does it preclude us from using our tax credits, loss carry-forwards and other deferred tax assets in the future.
The following is a tabular reconciliation of the total amounts of deferred tax asset valuation allowance (in thousands): 
 Year Ended December 31,
 202020192018
Balance at beginning of period$51,522 $53,156 $63,303 
Charged to provision for income taxes17,224 (1,634)(9,125)
Other (1)
— — (1,022)
Balance at end of period$68,746 $51,522 $53,156 
(1) For 2018, the amount was recorded as a result of our adoption of ASC 606 effective January 1, 2018.
We had approximately $453.1 million, or $95.2 million, tax effected, of accumulated federal NOLs as of December 31, 2020, which may be carried forward and applied to offset taxable income for 20 years and will expire starting in 2025 (for losses incurred prior to 2018). NOLs incurred after 2017 of approximately $95.1 million, or $20 million, tax effected, are carried forward indefinitely to offset taxable income. We had approximately $12.4 million, tax effected, of federal research and development credit carry-forwards as of December 31, 2020. The research and development credits are limited to a 20 year carry-forward period and will expire starting in 2029. We also have a receivable for approximately $0.3 million related to alternative minimum tax credits for which was received in January 2021. As of December 31, 2020, approximately $57.5 million of our valuation allowance relates to federal NOL carry-forwards and credits that we estimate are not more likely than not to be realized.
We had tax effected state NOL carry-forwards of approximately $14.8 million as of December 31, 2020, which will expire between 2021 and 2040. The determination and utilization of these state NOL carry-forwards are dependent upon apportionment percentages and other respective state laws, which may change from year to year. As of December 31, 2020, approximately $11.2 million of our valuation allowance relates to certain state NOL carry-forwards that we estimate are not more likely than not to be realized.
The following is a tabular reconciliation of the total amounts of unrecognized tax benefits (in thousands): 
 Year Ended December 31,
 202020192018
Unrecognized tax benefit   
Unrecognized tax benefit at the beginning of the period$1,435 $1,062 $937 
Gross increases - tax positions in prior period279 373 125 
Unrecognized tax benefit at the end of the period$1,714 $1,435 $1,062 
We analyzed filing positions in the federal, state, and foreign jurisdictions in which we are required to file income tax returns, as well as the open tax years in these jurisdictions. As of December 31, 2020, we recorded approximately $1.7 million of unrecognized tax benefits, all of which would impact our effective tax rate, if recognized. We do not anticipate that our unrecognized tax benefits will materially change within the next 12 months. The Company has not accrued any penalties and interest for its unrecognized tax benefits. Other than the unrecognized tax benefit recorded, we believe that our income tax filing positions and deductions will be sustained upon audit, and we do not anticipate other adjustments that will result in a material change to our financial position. We may, from time to time, be assessed interest or penalties by tax jurisdictions, although any such assessments historically have been minimal and immaterial to our financial results. Our policy for recording interest and penalties associated with audits and unrecognized tax benefits is to record such items as a component of income tax in our Statements of Operations.
We are subject to taxation in the U.S. and various states and foreign jurisdictions. We have a number of federal and state income tax years still open for examination as a result of our net operating loss carry-forwards. Accordingly, we are subject to examination for both U.S. federal and some of the state tax returns for the years 2005 to present. For the remaining state, local, and foreign jurisdictions, with some exceptions, we are no longer subject to examination by tax authorities for years before 2017.
v3.20.4
SEGMENT INFORMATION
12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
Operating segments are components of an enterprise about which separate financial information is available that is evaluated regularly by the chief operating decision-making group (the “CODM”). Our CODM consists of the Chief Executive Officer, the President and Chief Operating Officer, and the Chief Financial Officer. Our CODM allocates resources and measures profitability based on our operating segments, which are managed and reviewed separately, as each represents products and services that can be sold separately to our customers. Our segments are monitored by management for performance against our internal forecasts.
We have reported our financial performance based on our segments in both the current and prior periods. Our CODM determined that our operating segments for conducting business are: (i) Games and (ii) FinTech:    
The Games segment provides solutions directly to gaming establishments to offer their patrons gaming entertainment- related experiences including: leased gaming equipment; sales of gaming equipment; gaming systems; digital online solutions; and ancillary products and services.
The FinTech segment provides solutions directly to gaming establishments to offer their patrons cash access-related services and products, including: access to cash and cashless funding at gaming facilities via debit withdrawals; credit card cash access transactions and POS debit card cash access transactions; check warranty services; kiosks for cash access and other services; self-service enrollment, loyalty and marketing equipment; maintenance services; compliance, audit, and data software; casino credit data and reporting services, and other ancillary offerings.
Corporate overhead expenses have been allocated to the segments either through specific identification or based on a reasonable methodology. In addition, we record depreciation and amortization expenses to the business segments.
Our business is predominantly domestic with no specific regional concentrations and no significant assets in foreign locations.
The following tables present segment information (in thousands): 
 For the Year Ended December 31,
202020192018
Games   
Revenue
Gaming operations$156,199 $188,874 $168,146 
Gaming equipment and systems
44,006 90,919 87,038 
Gaming other
96 3,326 3,794 
Total revenues$200,301 $283,119 $258,978 
Costs and expenses
Cost of revenues (1)
Gaming operations
15,192 18,043 17,603 
Gaming equipment and systems
25,680 50,826 47,121 
Gaming other456 3,025 3,285 
Cost of revenues
41,328 71,894 68,009 
Operating expenses63,789 61,522 57,244 
  Research and development20,060 24,954 20,497 
Depreciation61,566 56,882 55,058 
  Amortization59,926 57,491 55,099 
Total costs and expenses
246,669 272,743 255,907 
Operating (loss) income
$(46,368)$10,376 $3,071 
(1) Exclusive of depreciation and amortization.
 For the Year Ended December 31,
 202020192018
FinTech
Revenues
Cash access services$112,035 $164,741 $156,806 
Equipment24,297 37,865 20,977 
Information services and other47,041 47,502 32,754 
Total revenues$183,373 $250,108 $210,537 
Costs and expenses
Cost of revenues (1)
Cash access services6,755 14,236 9,717 
Equipment14,724 22,292 12,601 
Information services and other3,029 3,964 4,110 
Cost of revenues24,508 40,492 26,428 
Operating expenses88,757 100,662 85,054 
Research and development7,883 7,551 — 
Depreciation5,893 6,316 6,167 
Amortization15,379 11,446 10,146 
Total costs and expenses142,420 166,467 127,795 
Operating income$40,953 $83,641 $82,742 
(1) Exclusive of depreciation and amortization.
 For the Year Ended December 31,
 202020192018
Total Games and FinTech   
Total revenues
$383,674 $533,227 $469,515 
Costs and expenses
   
Cost of revenues (1)
65,836 112,386 94,437 
Operating expenses152,546 162,184 142,298 
Research and development27,943 32,505 20,497 
Depreciation67,459 63,198 61,225 
Amortization75,305 68,937 65,245 
Total costs and expenses389,089 439,210 383,702 
Operating (loss) income $(5,415)$94,017 $85,813 
(1) Exclusive of depreciation and amortization.
 At December 31,
 20202019
Total assets  
Games$811,523 $902,888 
FinTech665,656 726,335 
Total assets$1,477,179 $1,629,223 
For the year ended December 31, 2020, cash spent for capital expenditures totaled $76.4 million, of which $62.6 million and $13.8 million was related to our Games and FinTech businesses, respectively. For the year ended December 31, 2019, cash spent for capital expenditures totaled $114.3 million, of which $96.0 million and $18.3 million, was related to our Games and FinTech businesses, respectively.
Major customers. For the years ended December 31, 2020, 2019, and 2018, no single customer accounted for more than 10% of our revenues. Our five largest customers accounted for approximately 16%, 14%, and 22% of our total revenue in 2020, 2019, and 2018, respectively.
v3.20.4
SELECTED QUARTERLY RESULTS OF OPERATIONS (UNAUDITED)
12 Months Ended
Dec. 31, 2020
Quarterly Financial Information Disclosure [Abstract]  
SELECTED QUARTERLY RESULTS OF OPERATIONS (UNAUDITED) SELECTED QUARTERLY RESULTS OF OPERATIONS (UNAUDITED)
The unaudited selected quarterly results of operations are as follows (in thousands, except for per share amounts)*.
 Quarter 
 FirstSecondThirdFourthYear
2020     
Revenues$113,308 $38,716 $112,098 $119,552 $383,674 
Operating income (loss)10,426 (52,728)19,738 17,149 (5,415)
Net (loss) income(13,454)(68,481)(878)1,133 (81,680)
Basic (loss) earnings per share$(0.16)$(0.80)$(0.01)$0.01 $(0.96)
Diluted (loss) earnings per share$(0.16)$(0.80)$(0.01)$0.01 $(0.96)
Weighted average common shares outstanding
     
Basic84,624 85,122 85,556 86,205 85,379 
Diluted84,624 85,122 85,556 94,256 85,379 
2019     
Revenues$123,775 $129,706 $134,569 $145,177 $533,227 
Operating income 25,872 24,879 27,293 15,973 94,017 
Net income (loss)5,860 5,486 9,315 (4,144)16,517 
Basic earnings (loss) per share$0.08 $0.08 $0.13 $(0.05)$0.23 
Diluted earnings (loss) per share$0.08 $0.07 $0.12 $(0.05)$0.21 
Weighted average common shares outstanding
     
Basic70,334 71,477 72,251 75,387 72,376 
Diluted75,256 79,158 79,125 75,387 79,235 

*Rounding may cause variances.
v3.20.4
SUBSEQUENT EVENTS
12 Months Ended
Dec. 31, 2020
Subsequent Events [Abstract]  
SUBSEQUENT EVENTS SUBSEQUENT EVENTS On February 2, 2021, we entered into the Fifth Amendment to our existing Credit Agreement, which reduced the LIBOR and Base Rate floor components of the interest rate by 25 basis points from 1.00% to 0.75% and from 2.00% to 1.75%, respectively, with the LIBOR and Base Rate margins unchanged at 2.75% and 1.75%, respectively. The First Lien Term Loan under the Credit Agreement will be subject to a prepayment premium of 1.00% of the principal amount repaid for any voluntary prepayment or mandatory prepayment with proceeds of debt that has a lower effective yield than the repriced First Lien Term Loan or any amendment to the repriced First Lien Term Loan that reduces the interest rate thereon, in each case, to the extent occurring within six months of the effective date of the Amendment. The maturity of the First Lien Term Loan remains May 9, 2024, and no changes were made to the financial covenants or other debt repayment terms.
v3.20.4
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Policies)
12 Months Ended
Dec. 31, 2020
Accounting Policies [Abstract]  
Principles of Consolidation The consolidated financial statements are prepared under US Generally Accepted Accounting Principles (GAAP) and include the accounts of the Company and its subsidiaries. All intercompany transactions and balances have been eliminated in consolidation.
Business Combinations When we acquire a business, we recognize the assets acquired and the liabilities assumed, at their acquisition date fair values. Goodwill is measured and recognized as the excess of consideration transferred over the net of the acquisition date fair values of the assets acquired and the liabilities assumed. Significant estimates and assumptions are required to value assets acquired and liabilities assumed at the acquisition date as well as contingent consideration, where applicable. These estimates are preliminary and typically include the calculation of an appropriate discount rate and projection of the cash flows associated with each acquired asset over its estimated useful life. As a result, up to one year from the acquisition date, the Company may record adjustments to the assets acquired and liabilities assumed with the corresponding offset to goodwill (referred to as the measurement period). In addition, deferred tax assets, deferred tax liabilities, uncertain tax positions, and tax related valuation allowances assumed in connection with a business combination are initially estimated as of the acquisition date. We reevaluate these items quarterly based upon facts and circumstances that existed as of the acquisition date and any adjustments to its preliminary estimates are recorded to goodwill, in the period of identification, if identified within the measurement period. Upon the conclusion of the measurement period or final determination of the values of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Statements of Operations.
Cash and Cash Equivalents Cash and cash equivalents include cash and balances on deposit in banks and financial institutions. We consider highly liquid investments with maturities of three months or less at the time of purchase to be cash and cash equivalents. Such balances generally exceed the federal insurance limits; however, we periodically evaluate the creditworthiness of these institutions to minimize risk.
ATM Funding Agreements
We obtain all of the cash required to operate our ATMs through various ATM Funding Agreements. Some gaming establishments provide the cash utilized within the ATM (“Site-Funded”). The Site-Funded receivables generated for the amount of cash dispensed from transactions performed at our ATMs are owned by us and we are liable to the gaming establishment for the face amount of the cash dispensed. In our Balance Sheets, the amount of the receivable for transactions processed on these ATM transactions is included within settlement receivables and the amount due to the gaming establishment for the face amount of dispensing transactions is included within settlement liabilities.
For the non-Site-Funded locations, we enter into commercial arrangements with third party vendors to provide us the currency needed for normal operating requirements for our ATMs. For the use of these funds, we pay a cash usage fee based upon the target federal funds rate. Under these agreements, the currency supplied by the third-party vendors remains the sole property of these suppliers until cash is dispensed, at which time the third-party vendors obtain an interest in the corresponding settlement receivable. As the cash is an asset of these suppliers, it is therefore not reflected on our Balance Sheets. The usage fee for the cash supplied in these ATMs is included as interest expense in the Statements of Operations. Our rationale to record cash usage fees as interest expense is primarily due to the similar operational characteristics to a revolving line of credit, the fact that the fees are calculated on a financial index, and the fees are paid for access to a capital resource.
Allowance for Credit Losses We continually evaluate the collectability of outstanding balances and maintain an allowance for credit losses related to our trade and other receivables and notes receivable that have been determined to have a high risk of uncollectability, which represents our best estimates of the current expected credit losses to be incurred in the future. To derive our estimates, we analyze historical collection trends and changes in our customer payment patterns, current and expected conditions and market trends along with our operating forecasts, concentration, and creditworthiness when evaluating the adequacy of our allowance for credit losses. In addition, with respect to our check warranty receivables, we are exposed to risk for the losses associated with warranted items that cannot be collected from patrons issuing these items. We evaluate the collectability of the outstanding balances and establish a reserve for the face amount of the current expected credit losses related to these receivables. The provision for doubtful accounts receivable is included within operating expenses and the check warranty loss reserves are included within cash access services cost of revenues in the Statements of Operations.
Settlement Receivables and Settlement Liabilities We provide cash settlement services to gaming establishments related to our cash access services, which involve the movement of funds between various parties involved in these types of transactions. We receive reimbursement from the patron’s credit or debit card issuing financial institution for the amount owed to the gaming establishment plus the fee charged to the patron. These activities result in amounts due to us at the end of each business day that we generally recover over the next few business days, which are classified as settlement receivables on our Balance Sheets. In addition, cash settlement services result in amounts due to gaming establishments for the cash disbursed to patrons through the issuance of a negotiable instrument or through electronic settlement for the face amount provided to patrons that we generally remit over the next few business days, which are classified as settlement liabilities on our Balance Sheets.
Warranty Receivables
If a gaming establishment chooses to have a check warranted, it sends a request to our third-party check warranty service provider, asking whether it would be willing to accept the risk of cashing the check. If the check warranty provider accepts the risk and warrants the check, the gaming establishment negotiates the patron’s check by providing cash for the face amount of the check. If the check is dishonored by the patron’s bank upon presentment, the gaming establishment invokes the warranty, and the check warranty service provider purchases the check from the gaming establishment for the full check amount and then pursues collection activities on its own. In our Central Credit Check Warranty product under our agreement with the third-party service provider, we receive all of the check warranty revenue. We are exposed to risk for the losses associated with any warranted items that cannot be collected from patrons issuing the items. Warranty receivables are defined as any amounts paid by the third-party check warranty service provider to gaming establishments to purchase dishonored checks. Additionally, we pay a fee to the third-party check warranty service provider for its services.
The warranty receivables amount is recorded in trade and other receivables, net on our Balance Sheets. On a monthly basis, the Company evaluates the collectability of the outstanding balances and establishes a reserve for the face amount of the expected losses on these receivables. The warranty expense associated with this reserve is included within cost of revenues (exclusive of depreciation and amortization) on our Statements of Operations.
Inventory Our inventory primarily consists of component parts as well as finished goods and work-in-progress. The cost of inventory includes cost of materials, labor, overhead and freight. The inventory is stated at the lower of cost or net realizable value and accounted for using the first in, first out method (“FIFO”).
Restricted Cash Our restricted cash primarily consists of: (i) funds held in connection with certain customer agreements; (ii) deposits held in connection with a sponsorship agreement; (iii) wide-area progressive (“WAP”)-related restricted funds; and (iv) internet-related cash access activities. The following table provides a reconciliation of cash, cash equivalents, and restricted cash reported within the Balance Sheets that sum to the total of the same such amounts shown in the statements of cash flows.
Property, Equipment and Leased Assets Property and equipment, which includes leased assets, are stated at cost, less accumulated depreciation, and are computed using the straight-line method over the lesser of the lease term or estimated life of the related assets, generally one to five years. Player terminals and related components and equipment are included in our rental pool. The rental pool can be further delineated as “rental pool – deployed,” which consists of assets deployed at customer sites under participation arrangements, and “rental pool – undeployed,” which consists of assets held by us that are available for customer use. Rental pool – undeployed also consists of previously deployed units currently back with us to be refurbished awaiting re-deployment. Routine maintenance of property, equipment and leased gaming equipment is expensed in the period incurred, while major component upgrades are capitalized and depreciated over the estimated remaining useful life of the component. Sales and retirements of depreciable property are recorded by removing the related cost and accumulated depreciation from the accounts. Gains or losses on sales and retirements of property are reflected in our Statements of Operations. Property, equipment and leased assets are reviewed for impairment whenever events or circumstances indicate that their carrying amounts may not be recoverable. Impairment is indicated when future cash flows, on an undiscounted basis, do not exceed the carrying value of the asset.
Placement Fee and Development Agreements We enter into placement fee and, to a certain extent, development agreements to provide financing for the expansion of existing facilities, or for new gaming facilities. Funds provided under placement fee agreements are not reimbursed, while funds provided under development agreements are reimbursed to us, in whole, or in part. In return, the facility dedicates a percentage of its floor space to placement of our player terminals, and we receive a fixed percentage of those player terminals’ hold amounts per day over the term of the agreement, which is generally from 12 to 83 months. Certain of the agreements contain player terminal performance standards that could allow the facility to reduce a portion of our guaranteed floor space. In addition, certain development agreements allow the facilities to buy out floor space after advances that are subject to repayment have been repaid. The agreements typically provide for a portion of the amounts retained by the gaming facility for their share of the operating profits of the facility to be used to repay some or all of the advances recorded as notes receivable.
Goodwill Goodwill represents the excess of the purchase price over the identifiable tangible and intangible assets acquired plus liabilities assumed arising from business combinations. We test for impairment annually on a reporting unit basis, at the beginning of our fourth fiscal quarter and between annual tests if events and circumstances indicate it is more likely than not that the fair value of a reporting unit is less than its carrying amount. The annual impairment test is completed using either: a qualitative “Step 0” assessment based on reviewing relevant events and circumstances; or a quantitative “Step 1” assessment, which determines the fair value of the reporting unit, using both an income approach that discounts future cash flows based on the estimated future results of our reporting units and a market approach that compares market multiples of comparable companies to determine whether or not any impairment exists. To the extent the carrying amount of a reporting unit is less than its estimated fair value, an impairment charge is recorded.The evaluation of impairment of goodwill requires the use of estimates about future operating results. Changes in forecasted operations can materially affect these estimates, which could materially affect our results of operations and financial condition. The estimates of expected future cash flows require significant judgment and are based on assumptions we determined to be reasonable; however, they are unpredictable and inherently uncertain, including, estimates of future growth rates, operating margins, and assumptions about the overall economic climate as well as the competitive environment within which we operate. There can be no assurance that our estimates and assumptions made for purposes of our impairment assessments as of the time of evaluation will prove to be accurate predictions of the future. If our assumptions regarding business plans, competitive environments or anticipated growth rates are not correct, we may be required to record non-cash impairment charges in future periods, whether in connection with our normal review procedures periodically, or earlier, if an indicator of an impairment is present prior to such evaluation.Our reporting units are identified as operating segments or one level below. Reporting units must: (i) engage in business activities from which they earn revenues and incur expenses; (ii) have operating results that are regularly reviewed by our segment management to ascertain the resources to be allocated to the segment and assess its performance; and (iii) have discrete financial information available. As of December 31, 2020, our reporting units included: (i) Games, (ii) Cash Access Services,(iii) Kiosk Sales and Service, (iv) Central Credit Services, (v) Compliance Sales and Services, and (vi) Loyalty Sales and Services.
Other Intangible Assets Other intangible assets are stated at cost, less accumulated amortization, and are computed primarily using the straight-line method. Other intangible assets consist primarily of: (i) customer contracts (rights to provide Games and FinTech services to gaming establishment customers), developed technology, trade names and trademarks, and contract rights acquired through business combinations; and (ii) capitalized software development costs. Customer contracts require us to make renewal assumptions, which impact the estimated useful lives of such assets. Capitalized software development costs require us to make certain judgments as to the stages of development and costs eligible for capitalization. Capitalized software costs placed in service are amortized over their useful lives, generally not to exceed five years. We review intangible assets whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Such events or circumstances include, but are not limited to, a significant decrease in the fair value of the underlying business or market price of the asset, a significant adverse change in legal factors or business climate that could affect the value of an asset, or a current period operating or cash flow loss combined with a history of operating or cash flow losses. We group intangible assets for impairment analysis at the lowest level for which identifiable cash flows are largely independent of the cash flows of other assets and liabilities. Recoverability of definite lived intangible assets is measured by a comparison of the carrying amount of the asset to future net cash flows expected to be generated by the asset, on an undiscounted basis and without interest or taxes. Any impairment to be recognized is measured by the amount by which the carrying amount of the assets exceeds the fair value of the assets.
Debt Issuance Costs Debt issuance costs incurred in connection with long-term borrowings are capitalized and amortized to interest expense based upon the related debt agreements using the straight-line method, which approximates the effective interest method. Debt issuance costs related to line-of-credit arrangements are included in other assets, non-current, on our Balance Sheets. All other debt issuance costs are included as contra-liabilities in long-term debt.
Revenue Recognition
Overview
We evaluate the recognition of revenue based on the criteria set forth in Accounting Standards Codification (“ASC”) 606 — Revenue from Contracts with Customers and ASC 842 — Leases, as appropriate. We recognize revenue upon transferring control of goods or services to our customers in an amount that reflects the consideration we expect to receive in exchange for those goods or services. We enter into contracts with customers that include various performance obligations consisting of goods, services, or combinations of goods and services. Timing of the transfer of control varies based on the nature of the contract. We recognize revenue net of any sales and other taxes collected from customers, which are subsequently remitted to governmental authorities and are not included in revenues or operating expenses. We measure revenue based on the consideration specified in a contract with a customer and adjusted, as necessary.
We evaluate the composition of our revenues to maintain compliance with SEC Regulation S-X Section 210.5-3, which requires us to separately present certain categories of revenues that exceed the quantitative threshold on our Statements of Operations.
Collectability
To assess collectability, we determine whether it is probable that we will collect substantially all of the consideration to which we are entitled in exchange for the goods and services transferred to the customer in accordance with the terms and conditions of the contract. In connection with these procedures, we evaluate the customer using internal and external information available, including, but not limited to, research and analysis of our credit history with the customer. Based on the nature of our transactions and historical trends, we determine whether our customers have the ability and intention to pay the amounts of consideration when they become due to identify potentially significant credit risk exposure.
Contract Combinations - Multiple Promised Goods and Services
Our contracts may include various performance obligations for promises to transfer multiple goods and services to a customer, especially since our Games and FinTech businesses may enter into multiple agreements with the same customer that meet the criteria to be combined for accounting purposes under ASC 606. When this occurs, a Stand-Alone Selling Price (“SSP”) will be determined for each performance obligation in the combined arrangement, and the consideration will be allocated between the respective performance obligations. The SSP of our goods and services is generally determined based on observable prices, an adjusted market assessment approach, or an expected cost plus margin approach. We utilize a residual approach only when the SSP for performance obligations with observable prices has been established and the remaining performance obligation in the contract with a customer does not have an observable price as it is uncertain or highly variable and, therefore, is not discernible. We use our judgment to analyze the nature of the promises made and determine whether each is distinct or should be combined with other promises in the contract based on the level of integration and interdependency between the individual deliverables.
Disaggregation of Revenues
We disaggregate revenues based on the nature and timing of the cash flows generated by such revenues as presented in “Note 18 Segment Information.”
Outbound Freight Costs, Installation and Training
Upon transferring control of goods to a customer, the shipping and handling costs in connection with sale transactions are generally accounted for as fulfillment costs and included in cost of revenues.
Our performance of installation and training services relating to the sales of gaming equipment and systems and FinTech equipment does not modify the software or hardware in those equipment and systems. Such installation and training services are generally immaterial in the context of the contract; and therefore, such items do not represent a separate performance obligation.
Costs to Acquire a Contract with a Customer
We typically incur incremental costs to acquire customer contracts in the form of sales commissions; however, because the expected benefit from these contracts is one year or less, we expense these amounts as incurred.
Contract Balances
Since our contracts may include multiple performance obligations, there is often a timing difference between cash collections and the satisfaction of such performance obligations and revenue recognition. Such arrangements are evaluated to determine whether contract assets and liabilities exist. We generally record contract assets when the timing of billing differs from when revenue is recognized due to contracts containing specific performance obligations that are required to be met prior to a customer being invoiced. We generally record contract liabilities when cash is collected in advance of us satisfying performance obligations, including those that are satisfied over a period of time. Balances of our contract assets and contract liabilities may fluctuate due to timing of cash collections.
The following table summarizes our contract assets and contract liabilities arising from contracts with customers (in thousands):
Year Ended December 31,
20202019
Contract assets (1)
     Balance at January 1 — current$8,634 $6,821 
Balance at January 1 — non-current6,774 4,489 
Total15,408 11,310 
Balance at December 31 — current9,240 8,634 
     Balance at December 31 — non-current8,321 6,774 
Total17,561 15,408 
         Increase $2,153 $4,098 
Contract liabilities (2)
     Balance at January 1 — current$28,510 $14,661 
     Balance at January 1 — non-current354 809 
         Total28,864 15,470 
 Balance at December 31 — current26,980 28,510 
 Balance at December 31 — non-current289 354 
         Total27,269 28,864 
            (Decrease)/Increase $(1,595)$13,394 
(1) The current portion of contract assets is included within trade and other receivables, net and the non-current portion is included within other receivables in our Balance Sheets.
(2) The current portion of contract liabilities is included within accounts payable and accrued expenses, and the non-current portion is included within other accrued expenses and liabilities in our Balance Sheets.
We recognized approximately $23.5 million and $14.2 million in revenue that was included in the beginning contract liability balance during 2020 and 2019, respectively.
Games Revenues
Our products and services include electronic gaming devices, such as Native American Class II offerings and other electronic bingo products, Class III slot machine offerings, VLTs, B2B and B2C digital online gaming activities, accounting and central determinant systems, and other back office systems. We conduct our Games segment business based on results generated from the following major revenue streams: (i) Gaming Operations; (ii) Gaming Equipment and Systems; and (iii) Gaming Other.
Gaming Operations
We primarily provide: (i) leased gaming equipment, both Class II and Class III offerings, on a participation or a daily fixed-fee basis, including standard games and hardware and premium games and hardware, inclusive of local-area progressive, and WAP; (ii) accounting and central determinant systems; and (iii) digital online gaming activities. We evaluate the recognition of lease revenues based on criteria set forth in ASC 842. Under these arrangements, we retain ownership of the machines installed at customer facilities. We recognize recurring rental income over time based on a percentage of the net win per day generated by the leased gaming equipment or a daily fixed-fee based on the timing services are provided. Such revenues are generated daily and are limited to the lesser of the net win per day generated by the leased gaming equipment or the fixed daily fee and the lease payments that have been collected from the lessee. Gaming operations revenues generated by leased gaming equipment deployed at sites under placement fee agreements give rise to contract rights, which are amounts recorded to intangible assets for dedicated floor space resulting from such agreements. The gaming operations revenues generated by these arrangements are reduced by the accretion of contract rights, which represents the related amortization of the contract rights recorded in connection with such agreements. Gaming operations lease revenues accounted for under ASC 842 are generally short-term in nature with payment terms ranging from 30 to 90 days. We recognized $116.1 million, $143.2 million, and $136.6 million in lease revenues for the years ended December 31, 2020, 2019, and 2018, respectively.
Gaming operations revenues include amounts generated by WAP systems, which are recognized under ASC 606. WAP consists of linked slot machines located in multiple casino properties that are connected to a central system. WAP-based gaming machines have a progressive jackpot administered by us that increases with every wager until a player wins the top award combination. Casino operators pay us a percentage of the coin-in (the total amount wagered), a percentage of net win, or a combination of both for services related to the design, assembly, installation, operation, maintenance, administration, and marketing of the WAP offering. The gaming operations revenues with respect to WAP machines represent a separate performance obligation and we transfer control and recognize revenue over time based on a percentage of the coin-in, a percentage of net win, or a combination of both, based on the timing services are provided. These arrangements are generally short-term in nature with a majority of invoices payable within 30 to 90 days. Such revenues are presented in the Statements of Operations, net of the jackpot expense, which are composed of incremental amounts funded by a portion of coin-in from the players. At the time a jackpot is won by a player, an additional jackpot expense is recorded in connection with the base seed amount required to fund the minimum level as set forth in the WAP arrangements with the casino operators.
Gaming operations also include revenues generated under our arrangement to provide the New York State Gaming Commission (the “NYSGC”) with a central determinant monitoring and accounting system for the VLTs in operation at licensed State of New York gaming facilities. Pursuant to our agreement with the NYSGC, we receive a portion of the network-wide net win (generally, cash-in less prizes paid) per day in exchange for provision and maintenance of the central determinant system and recognize revenue over time, based on the timing services are provided. We also provide the central determinant system technology to Native American tribes in other licensed jurisdictions, for which we receive a portion of the revenue generated from the VLTs connected to the system. These arrangements are generally short-term in nature with payments due monthly.
Gaming operations revenues include amounts generated by our digital offering comprised of B2B and B2C activities. Our B2B operations provide games to our business customers, including both regulated real money and social casinos, which offer the games to consumers on their apps. Our B2B arrangements primarily provide access to our game content, and revenue is recognized over time as the control transfers upon our business partners’ daily access to such content based on either a flat fee or revenue share arrangements with the social and regulated real money casinos, based on the timing services are provided. Our B2C operations offer games directly to consumers for play with virtual currency, which can be purchased through our web and mobile applications. Control transfers, and we recognize revenues from player purchases of virtual currency as it is consumed for game play, which is based on a historical data analysis.
Gaming Equipment and Systems
Gaming equipment and systems revenues are derived from the sale of some combination of: (i) gaming equipment and player terminals; (ii) game content; (iii) license fees; and (iv) ancillary equipment, such as signage and lighting packages. Such arrangements are predominately short-term in nature with payment terms ranging from 30 to 180 days, and with certain agreements providing for extended payment terms up to 39 months. Each contract containing extended payment terms over a period of 12 months is evaluated for the presence of a financing component; however, our contracts generally do not contain a financing component that has been determined to be significant to the contract. Distinct and thus, separately identifiable performance obligations for gaming equipment and systems arrangements include gaming equipment, player terminals, content, system software, license fees, ancillary equipment, or various combinations thereof. Gaming equipment and systems revenues are recognized at a point in time when control of the promised goods and services transfers to the customer, which is generally upon shipment or delivery pursuant to the terms of the contract. The performance obligations are generally satisfied at the same time or within a short period of time.
Gaming Other
Gaming other revenues are generated from fees paid by casino customers that participate in our TournEvent of Champions® national slot tournament. Casinos, in partnership with Everi, host slot tournaments, in which winners of the local and regional tournaments throughout the year then participate in a national tournament that results in the determination of a final champion. Revenues are recognized as earned over a period of time, based on the timing services are provided. These arrangements are generally short-term in nature with payment terms ranging from 30 to 90 days.
FinTech Revenues
Cash Access Services
Cash access services revenues are generally comprised of the following distinct performance obligations: cash advance, ATM, and check services. We do not control the cash advance and ATM services provided to a customer and, therefore, we are acting as an agent whose performance obligation is to arrange for the provision of these services. Our cash access services involve the movement of funds between the various parties associated with cash access transactions and give rise to settlement receivables and settlement liabilities, both of which are settled in days following the transaction.
Cash advance revenues are primarily comprised of transaction fees assessed to gaming patrons in connection with credit card cash access and POS debit card cash access transactions. Such fees are primarily based on a combination of a fixed amount plus a percentage of the face amount of the credit card cash access or POS debit card cash access transaction amount. In connection with these types of transactions, we report certain direct costs incurred as reductions to revenues on a net basis, which generally include: (i) commission expenses payable to casino operators; (ii) interchange fees payable to the network associations; and (iii) processing and related costs payable to other third-party partners.
ATM revenues are primarily comprised of transaction fees in the form of cardholder surcharges assessed to gaming patrons in connection with ATM cash withdrawals at the time the transactions are authorized and interchange reimbursement fees paid to us by the patrons’ issuing banks. The cardholder surcharges assessed to gaming patrons in connection with ATM cash withdrawals are currently a fixed dollar amount and not a percentage of the transaction amount. In connection with these types of transactions, we report certain direct costs incurred as reductions to revenues on a net basis, which generally include: (i) commission expenses payable to casino operators; (ii) interchange fees payable to the network associations; and (iii) processing and related costs payable to other third-party partners.
Check services revenues are principally comprised of check warranty revenues and are generally based upon a percentage of the face amount of checks warranted. These fees are paid to us by gaming establishments.
For cash access services arrangements, since the customer simultaneously receives and consumes the benefits as the performance obligations occur, we recognize revenues as earned over a period of time using an output method depicting the transfer of control to the customer based on variable consideration, such as volume of transactions processed with variability generally resolved in the reporting period.
Equipment
Equipment revenues are derived from the sale of our cash access and loyalty kiosks and related equipment and are accounted for under ASC 606, unless such transactions meet definition of a sales type or direct financing lease which are accounted for under ASC 842. Revenues are recognized at a point in time when control of the promised goods and services transfers to the customer generally upon shipment or delivery pursuant to the terms of the contract. The sales contracts are generally short-term in nature with payment terms ranging from 30 to 90 days, while certain agreements provide for extended payment terms of up to 60 months. Each contract containing extended payment terms over a period of 12 months is evaluated for the presence of a financing component; however, our contracts generally do not contain a financing component that has been determined to be significant to the contract.
Information Services and Other
Information services and other revenues include amounts derived from our cash access, loyalty kiosk, compliance, and loyalty related revenue streams from the sale of: (i) software licenses, software subscriptions, professional services, and certain other ancillary fees; (ii) service-related fees associated with the sale, installation, training, and maintenance of equipment directly to our customers under contracts, which are generally short-term in nature with payment terms ranging from 30 to 90 days, secured by the related equipment; (iii) credit worthiness-related software subscription services that are based upon either a flat monthly unlimited usage fee or a variable fee structure driven by the volume of patron credit histories generated; and (iv) ancillary marketing and database services.
Our software represents a functional right-to-use license, and the revenues are recognized as earned at a point in time. Subscription services are recognized over a period of time using an input method based on time elapsed as we transfer the control ratably by providing a stand-ready service. Professional services, training, and other revenues are recognized over a period of time as services are provided, thereby reflecting the transfer of control to the customer.
Cost of Revenues (Exclusive of Depreciation and Amortization)
The cost of revenues (exclusive of depreciation and amortization) represents the direct costs required to perform revenue generating transactions. The costs included within cost of revenues (exclusive of depreciation and amortization) are inventory and related costs associated with the sale of our fully integrated kiosks, electronic gaming machines and system sale, check cashing warranties, field service, and network operations personnel.
Advertising, Marketing and Promotional Costs We expense advertising, marketing, and promotional costs as incurred.
Research and Development Costs We conduct research and development activities for both our Games and FinTech segments. Our Gaming research and development activities are primarily to develop gaming systems, game engines, casino data management systems, central determination and other electronic bingo-outcome determination systems, video lottery outcome determination systems, gaming platforms and gaming content, and to enhance our existing product lines. Our FinTech research and development activities are primarily to develop: (i) payments products, systems, and related capabilities such as security, encryption, and business rule engines that deliver differentiated patron experiences and integrate with our other products; (ii) compliance products that increase efficiencies, profitability, enhance employee/patron relationships, and meet regulatory reporting requirements; and (iii) loyalty products, systems, and features that attract, engage, and retain patrons in more intuitive and contextual ways than our competition.Research and development costs consist primarily of salaries and benefits, consulting fees, certification and testing fees. Once the technological feasibility has been established, the project is capitalized until it becomes available for general release.
Income Taxes
We are subject to income taxes in the United States as well as various states and foreign jurisdictions in which we operate. Due to the 2017 Tax Act, there is no U.S. federal tax on cash repatriation from foreign subsidiaries; however, we could be subject to foreign withholding tax and U.S. state income taxes. The 2017 Tax Act also subjects our foreign subsidiary earnings to the Global Intangible Low-Taxed Income (“GILTI”) tax provisions. Some items of income and expense are not reported in tax returns and our Financial Statements in the same year. The tax effect of such temporary differences is reported as deferred income taxes.
Our deferred tax assets and liabilities are recognized for the expected future tax consequences of events that have been included in our Financial Statements or income tax returns. Deferred tax assets and liabilities are determined based upon differences between financial statement carrying amounts of existing assets and their respective tax bases using enacted tax rates expected to apply to taxable income in years in which those temporary differences are expected to be recovered or settled. The effect on the income tax provision or benefit and deferred tax assets and liabilities for a change in rates is recognized in the Statements of Operations in the period that includes the enactment date.
When measuring deferred tax assets, certain estimates and assumptions are required to assess whether a valuation allowance should be established by evaluating both positive and negative factors in accordance with accounting guidance. This evaluation requires that we exercise judgment in determining the relative significance of each factor. The assessment of the valuation allowance involves significant estimates regarding future taxable income and when it is recognized, the amount and timing of taxable differences, the reversal of temporary differences and the implementation of tax-planning strategies. A valuation allowance is established based on the weight of available evidence, including both positive and negative indicators, if it is more likely than not that a portion, or all, of the deferred tax assets will not be realized. Greater weight is given to evidence that is objectively verifiable, most notably historical results. If we report a cumulative loss from continuing operations before income taxes for a reasonable period of time, this form of negative evidence is difficult to overcome. Therefore, we include certain aspects of our historical results in our forecasts of future taxable income, as we do not have the ability to solely rely on forecasted improvements in earnings to recover deferred tax assets. When we report a cumulative loss position, to the extent our results of operations improve, such that we have the ability to overcome the more likely than not accounting standard, we may be able to reverse the valuation allowance in the applicable period of determination. In addition, we rely on deferred tax liabilities in our assessment of the realizability of deferred tax assets if the temporary timing difference is anticipated to reverse in the same period and jurisdiction and the deferred tax liabilities are of the same character as the temporary differences giving rise to the deferred tax assets.
We also follow generally accepted accounting principles (“GAAP”) to account for uncertainty in income taxes as recognized in our Financial Statements. The accounting standard creates a single model to address uncertainty in income tax positions and prescribes the minimum recognition threshold a tax position is required to meet before being recognized in our Financial Statements. The standard also provides guidance on derecognition, measurement, classification, interest and penalties, accounting in interim periods, disclosure, and transition.
Under this standard, we may recognize tax benefits from an uncertain position only if it is more likely than not that the position will be sustained upon examination by taxing authorities based on the technical merits of the issue. The amount recognized is the largest benefit that we believe has greater than a 50% likelihood of being realized upon settlement. Actual income taxes paid may vary from estimates depending upon changes in income tax laws, actual results of operations, and the final audit of tax returns by taxing authorities. Tax assessments may arise several years after tax returns have been filed.
Employee Benefits Plan The Company provides a 401(k) Plan that allows employees to defer up to the lesser of the Internal Revenue Code prescribed maximum amount or 100% of their income on a pre-tax basis through contributions to the plan. As a benefit to employees, the Company matches a percentage of these employee contributions (as defined in the plan document). As a direct result of the circumstances surrounding the global pandemic, we were unable to offer a Company match of employee contributions for a majority of 2020.
Fair Values of Financial Instruments The fair value of a financial instrument represents the amount at which the instrument could be exchanged in a current transaction between willing parties, other than in a forced or liquidation sale. Fair value estimates are made at a specific point in time, based upon relevant market information about the financial instrument. The carrying amount of cash and cash equivalents, restricted cash, settlement receivables, short-term trade and other receivables, settlement liabilities, accounts payable, and accrued expenses approximate fair value due to the short-term maturities of these instruments. The fair value of the long-term trade and loans receivable is estimated by discounting expected future cash flows using current interest rates at which similar loans would be made to borrowers with similar credit ratings and remaining maturities. The fair value of long-term accounts payable is estimated by discounting the total obligation using the appropriate interest rates. As of December 31, 2020 and 2019, the fair value of trade and loan receivable approximated the carrying value due to contractual terms generally being slightly over 12 months. The fair value of our borrowings is estimated based on various inputs to determine a market price, such as: market demand and supply, size of tranche, maturity, and similar instruments trading in more active markets.
Foreign Currency Translation Foreign currency denominated assets and liabilities for those foreign entities for which the local currency is the functional currency are translated into U.S. dollars based on exchange rates prevailing at the end of each year. Revenues and expenses are translated at average exchange rates during the year. The effects of foreign exchange gains and losses arising from these translations are included as a component of other comprehensive (loss) income on the Statements of Operations. Translation adjustments on intercompany balances of a long-term investment nature are recorded as a component of accumulated other comprehensive loss on our Balance Sheets.
Use of Estimates We have made estimates and judgments affecting the amounts reported in these financial statements and the accompanying notes in conformity with GAAP. The actual results may materially differ from these estimates.
Earnings Applicable to Common Stock Basic earnings per share is calculated by dividing net income by the weighted average number of common shares outstanding for the period. Diluted earnings per share reflect the effect of potential common stock resulting from assumed stock option exercises and vesting of restricted stock unless it is anti-dilutive. To the extent we report a net loss from continuing operations in a particular period, no potential dilution from the application of the treasury stock method would be applicable.
Share-Based Compensation
Stock-based compensation results in a cost that is measured at fair value on the grant date of an award. Generally, we issue grants that are classified as equity awards. However, if we issue grants that are considered liability awards, they are remeasured at fair value at the end of each reporting period until settlement with changes being recognized as stock-based compensation cost and a corresponding adjustment recorded to the liability, either immediately or during the remaining service period depending on the vested status of the award. Generally, with respect to stock option awards granted under our plans, they expire 10 years from the date of grant with the exercise price based on the closing market price of our common stock on the date of the grant.
Our restricted stock awards, restricted stock units, and performance-based stock units are measured at fair value based on the closing stock price on the grant date. Our time-based stock option awards are measured at fair value on the grant date using the Black Scholes model. The stock-based compensation cost is recognized on a straight-line basis over the vesting period of the awards.
Forfeiture amounts are estimated at the grant date for stock awards and are updated periodically based on actual results, to the extent they differ from the estimates.
Acquisition-Related Costs We recognize a liability for acquisition-related costs when the expense is incurred. Acquisition-related costs include, but are not limited to: financial advisory, legal and debt fees; accounting, consulting, and professional fees associated with due diligence, valuation, and integration; severance; and other related costs and adjustments.
Recent Accounting Guidance
Recently Adopted Accounting Guidance
StandardDescriptionDate of AdoptionEffect on Financial Statements
Accounting Standards Update (“ASU”) No. 2016-13, Financial Instruments — Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments and subsequent amendments
This ASU replaces the incurred loss impairment methodology in current GAAP with a methodology that reflects lifetime expected credit losses and requires consideration of a broader range of reasonable and supportable information to inform credit loss estimates.January 1, 2020
This guidance primarily impacts our trade and other receivables, including those related to revenues from contracts with customers that may contain contract assets with respect to performance obligations that are satisfied for which the customers have not yet been invoiced. We adopted this guidance using the modified retrospective method. The adoption of ASC 326 did not have a material effect on our Financial Statements and did not result in a cumulative-effect adjustment. Refer to “Note 6 — Trade and Other Receivables” for further discussion.
ASU No. 2018-15, Intangibles — Goodwill and Other — Internal-Use Software (Subtopic 350-40): Customer’s Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract
This ASU aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use software license).January 1, 2020The adoption of this ASU did not have a material effect on our Financial Statements or on our disclosures.
ASU No. 2020-04, Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting
This ASU provides optional guidance for a limited period of time to ease the potential burden in accounting for (or recognizing the effects of) reference rate reform on financial reporting for contracts, hedging relationships, and other transactions that reference the London Interbank Offered Rate (“LIBOR”).
March 12, 2020The adoption of this ASU has not had a material effect on our Financial Statements or on our disclosures through December 31, 2020.
Recent Accounting Guidance Not Yet Adopted
StandardDescriptionDate of Planned AdoptionEffect on Financial Statements
ASU No. 2019-12, Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes
This ASU simplifies the accounting for income taxes by removing certain exceptions for investments, intraperiod allocations, and interim calculations, and adds guidance to reduce the complexity of applying Topic 740.January 1, 2021We are currently evaluating the impact of adopting this ASU on our Financial Statements and our disclosures; however, we do not expect the impact to be material.
As of December 31, 2020, other than what has been described above, we do not anticipate recently issued accounting guidance to have a significant impact on our consolidated financial statements.
Leases
On January 1, 2019, we adopted the new lease accounting guidance, ASC 842. We adopted the guidance using a modified retrospective approach utilizing the transition relief expedient method. Information related to leases as of December 31, 2020 and December 31, 2019 is presented under Topic 842, while prior period amounts are not adjusted and continue to be reported under legacy guidance in Topic 840.
We determine if a contract is, or contains, a lease at the inception, or modification, of a contract based on whether the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. Control over the use of an asset is predicated upon the notion that a lessee has both the right to (i) obtain substantially all of the economic benefit from the use of the asset; and (ii) direct the use of the asset.
Operating lease ROU assets and liabilities are recognized based on the present value of minimum lease payments over the expected lease term at commencement date. Lease expense is recognized on a straight-line basis over the expected lease term. Our lease arrangements have both lease and non-lease components, and we have elected the practical expedient to account for the lease and non-lease elements as a single lease.
Certain of our lease arrangements contain options to renew with terms that generally have the ability to extend the lease term to a range of approximately 1 to 10 years. The exercise of lease renewal options is generally at our sole discretion. The expected lease terms include options to extend or terminate the lease when it is reasonably certain that we will exercise such option. The depreciable life of leased assets and leasehold improvements are limited by the expected term of such assets, unless there is a transfer of title or purchase option reasonably certain to be exercised.
v3.20.4
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (Tables)
12 Months Ended
Dec. 31, 2020
Accounting Policies [Abstract]  
Balance Sheet Classification of Cash
Year Ended December 31,
Classification on our Balance Sheets202020192018
Cash and cash equivalentsCash and cash equivalents$251,706 $289,870 $297,532 
Restricted cash — currentPrepaid expenses and other assets542 6,639 1,548 
Restricted cash — non-currentOther assets101 101 101 
Total
$252,349 $296,610 $299,181 
Contract Assets and Liabilities
The following table summarizes our contract assets and contract liabilities arising from contracts with customers (in thousands):
Year Ended December 31,
20202019
Contract assets (1)
     Balance at January 1 — current$8,634 $6,821 
Balance at January 1 — non-current6,774 4,489 
Total15,408 11,310 
Balance at December 31 — current9,240 8,634 
     Balance at December 31 — non-current8,321 6,774 
Total17,561 15,408 
         Increase $2,153 $4,098 
Contract liabilities (2)
     Balance at January 1 — current$28,510 $14,661 
     Balance at January 1 — non-current354 809 
         Total28,864 15,470 
 Balance at December 31 — current26,980 28,510 
 Balance at December 31 — non-current289 354 
         Total27,269 28,864 
            (Decrease)/Increase $(1,595)$13,394 
(1) The current portion of contract assets is included within trade and other receivables, net and the non-current portion is included within other receivables in our Balance Sheets.
(2) The current portion of contract liabilities is included within accounts payable and accrued expenses, and the non-current portion is included within other accrued expenses and liabilities in our Balance Sheets.
Schedule of Borrowings
The estimated fair value and outstanding balances of our borrowings are as follows (dollars in thousands):
 Level of HierarchyFair ValueOutstanding Balance
December 31, 2020   
Term loan2$729,138 $735,500 
Incremental term loan2$129,972 $124,375 
Senior unsecured notes2$296,083 $285,381 
December 31, 2019   
Term loan2$753,494 $749,000 
Senior unsecured notes2$401,738 $375,000 
v3.20.4
LEASES (Tables)
12 Months Ended
Dec. 31, 2020
Leases [Abstract]  
Balance Sheet Information
Supplemental balance sheet information related to our operating leases is as follows (in thousands):
Classification on our Balance SheetsAt December 31, 2020At December 31, 2019
Assets
Operating lease ROU assetsOther assets, non-current$16,104 $12,257 
Liabilities
Current operating lease liabilitiesAccounts payable and accrued expenses$5,649 $5,824 
Non-current operating lease liabilitiesOther accrued expenses and liabilities$16,077 $9,628 
Cash Flow Information
Supplemental cash flow information related to leases is as follows (in thousands):
Year Ended December 31,
20202019
Cash paid for:
Long-term operating leases$6,411 $5,893 
Short-term operating leases$1,908 $1,799 
Right-of-use assets obtained in exchange for lease obligations:
Operating leases(1)
$10,356 $16,533 (2)
(1)  The amounts are presented net of current year terminations and exclude amortization for the period.
(2)  The amount includes approximately $13.6 million of operating lease ROU assets obtained in exchange for existing lease obligations due to the adoption of ASC 842 (net of operating lease terminations occurring in 2019 in the amount of approximately $0.5 million), and approximately $2.5 million of operating lease ROU assets obtained in exchange for new lease obligations entered into during the year ended December 31, 2019.
Lease Costs
Other information related to lease terms and discount rates is as follows:
At December 31, 2020At December 31, 2019
Weighted Average Remaining Lease Term (in years):
Operating leases4.162.96
Weighted Average Discount Rate:
Operating leases5.16 %5.25 %
Components of lease expense are as follows (in thousands):
Year Ended December 31,
20202019
Operating Lease Cost:
Operating lease cost (1)
$5,770 $4,907 
Variable lease cost $1,682 $1,619 
(1)  The amount includes approximately $4.9 million and $4.3 million in non-cash lease expense for the years ended December 31, 2020 and 2019, respectively.
Payments Due
Maturities of lease liabilities are summarized as follows as of December 31, 2020 (in thousands):
Year ending December 31, Amount
2021$6,523 
20225,892 
20234,414 
20243,456 
20252,889 
Thereafter1,042 
Total future minimum lease payments $24,216 
Amount representing interest 2,490 
Present value of future minimum lease payments$21,726 
Current operating lease obligations5,649 
Long-term lease obligations$16,077 
Sales-Type Lease
Supplemental balance sheet information related to our sales-type leases is as follows (in thousands):
Classification on our Balance SheetsAt December 31, 2020At December 31, 2019
Assets
Net investment in sales-type leases — currentTrade and other receivables, net$1,397 $874 
Net investment in sales-type leases — non-currentOther receivables$803 $1,288 
v3.20.4
BUSINESS COMBINATIONS (Tables)
12 Months Ended
Dec. 31, 2020
Business Combinations [Abstract]  
Contingent Consideration
The total purchase consideration for certain assets of Atrient was as follows (in thousands):
Amount
Purchase consideration
Cash consideration paid at closing$20,000 
Cash consideration to be paid in subsequent periods (at fair value)18,528 
Total cash consideration38,528 
Contingent consideration (at fair value)9,028 
Total purchase consideration$47,556 
The total purchase consideration for certain assets of MGT was as follows (in thousands):
Amount
Purchase consideration
Cash consideration paid at closing$15,000 
Cash consideration to be paid in subsequent periods (at fair value)9,514 
Total cash consideration$24,514 
Business Acquisitions Assets and Liabilities
The information below summarizes the amounts of identifiable assets acquired and liabilities assumed, which reflects an adjustment of approximately $0.2 million from the preliminary allocation completed as of the closing date of the transaction. The adjustment related to the provisional amounts recognized for certain receivables, inventory, and liabilities for which we have subsequently obtained and evaluated more detailed information than what existed as of the closing date of the transaction (in thousands):
Amount
Current assets$3,146 
Property and equipment, net
Goodwill33,126 
Other intangible assets, net14,200 
Other assets239 
Total assets50,719 
Accounts payable and accrued expenses(3,073)
Other accrued expenses and liabilities(90)
Total liabilities(3,163)
Net assets acquired$47,556 
The adjustment related to the provisional amounts recognized for certain receivables and liabilities, for which we have subsequently obtained evaluated more detailed information than what existed as of the closing date of the transaction. (in thousands):
Amount
Current assets$2,890 
Property and equipment, net25 
Goodwill8,268 
Other intangible assets, net16,600 
Other assets1,853 
Total assets29,636 
Accounts payable and accrued expenses(3,493)
Other accrued expenses and liabilities(1,629)
Total liabilities(5,122)
Net assets acquired$24,514 
Finite-Lived Intangible Assets Acquired
The following table summarizes acquired intangible assets (dollars in thousands):
Useful Life (Years)Estimated Fair Value
Other Intangible Assets
Developed technology3$5,000 
Customer contracts59,200 
Total other intangible assets$14,200 
The following table summarizes acquired intangible assets (dollars in thousands):
Useful Life (Years)Estimated Fair Value
Other Intangible Assets
Customer contracts8$11,600 
Developed technology34,400 
Non-compete agreements3600 
Total other intangible assets$16,600 
v3.20.4
TRADE AND OTHER RECEIVABLES (Tables)
12 Months Ended
Dec. 31, 2020
Receivables [Abstract]  
Schedule of Trade and Other Receivables
The balance of trade and other receivables consisted of the following (in thousands): 
 At December 31,
 20202019
Trade and other receivables, net  
Games trade and loans receivables$44,794 $51,651 
FinTech trade and loans receivables14,683 23,723 
Contract assets (1)
17,561 15,408 
Insurance settlement receivable (2)
7,650 7,650 
Other receivables1,923 3,977 
Net investment in sales-type leases 2,200 2,162 
Total trade and other receivables, net88,811 104,571 
Non-current portion of receivables
Games trade and loans receivables(1,333)(1,018)
FinTech trade and loans receivables(4,163)(7,581)
Contract assets (1)
(8,321)(6,774)
Net investment in sales-type leases(803)(1,288)
Total non-current portion of receivables(14,620)(16,661)
Total trade and other receivables, current portion$74,191 $87,910 
(2) Refer to “Note 13 — Commitments and Contingencies” for a discussion on the insurance settlement receivable.
Summary of Allowance for Credit Losses
The activity in our allowance for credit losses for the years ended December 31, 2020 and 2019 is as follows (in thousands):
At December 31,
 20202019
Beginning allowance for credit losses$(5,786)$(6,425)
Provision(8,010)(14,647)
Charge-offs and recoveries10,107 15,286 
Ending allowance for credit losses$(3,689)$(5,786)
v3.20.4
INVENTORY (Tables)
12 Months Ended
Dec. 31, 2020
Inventory Disclosure [Abstract]  
Schedule of Components of Inventory
Inventory consisted of the following (in thousands):
 At December 31,
 20202019
Inventory  
Component parts, net of reserves of $1,262 and $2,007 at December 31, 2020 and December 31, 2019, respectively
$21,560 $24,864 
Work-in-progress182 94 
Finished goods6,000 1,616 
Total inventory$27,742 $26,574 
v3.20.4
PREPAID EXPENSES AND OTHER ASSETS (Tables)
12 Months Ended
Dec. 31, 2020
Prepaid Expense and Other Assets [Abstract]  
Schedule of Components of Current Portion of Prepaid and Other Assets
The balance of the current portion of prepaid and other assets consisted of the following (in thousands): 
 At December 31,
 20202019
Prepaid expenses and other assets  
Prepaid expenses$11,282 $11,272 
Deposits4,133 8,501 
Restricted cash(1)
542 6,639 
Other1,391 1,484 
Total prepaid expenses and other assets$17,348 $27,896 
Schedule of Components of Non-Current Portion of Prepaid and Other Assets
The balance of the non-current portion of other assets consisted of the following (in thousands): 
 At December 31,
 20202019
Other assets  
Operating lease ROU assets$16,104 $12,257 
Prepaid expenses and deposits4,952 7,378 
Debt issuance costs of revolving credit facility267 460 
Other673 244 
Total other assets$21,996 $20,339 
v3.20.4
PROPERTY AND EQUIPMENT (Tables)
12 Months Ended
Dec. 31, 2020
Property, Plant and Equipment [Abstract]  
Schedule of Components of Property, Equipment and Leased Assets
Property and equipment consist of the following (in thousands):
  At December 31, 2020At December 31, 2019
Useful Life (Years)CostAccumulated DepreciationNet Book ValueCostAccumulated DepreciationNet Book Value
Property and equipment       
Rental pool - deployed
2-4
$216,775 $136,975 $79,800 $196,571 $106,888 $89,683 
Rental pool - undeployed
2-4
21,974 16,680 5,294 31,901 22,970 8,931 
FinTech equipment
1-5
33,349 21,947 11,402 29,947 22,114 7,833 
Leasehold and building improvementsLease Term11,352 8,557 2,795 11,815 8,150 3,665 
Machinery, office, and other equipment
1-5
45,085 32,053 13,032 48,860 30,103 18,757 
Total $328,535 $216,212 $112,323 $319,094 $190,225 $128,869 
v3.20.4
GOODWILL AND OTHER INTANGIBLE ASSETS (Tables)
12 Months Ended
Dec. 31, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Changes in the Carrying Amount of Goodwill
The changes in the carrying amount of goodwill are as follows (in thousands):
 GamesCash Access ServicesKiosk Sales and ServicesCentral Credit ServicesCompliance Sales and ServicesLoyalty Sales and ServicesTotal
Goodwill      
Balance, December 31, 2018$449,041 $157,046 $5,745 $17,127 $11,578 $— $640,537 
Foreign translation adjustment— 28 — — — — 28 
Acquisitions (1)
— — — — — 41,070 41,070 
Balance, December 31, 2019$449,041 $157,074 $5,745 $17,127 $11,578 $41,070 $681,635 
Foreign translation adjustment— 14 — — — — 14 
Acquisitions (1)
— — — — — 325 325 
Balance, December 31, 2020$449,041 $157,088 $5,745 $17,127 $11,578 $41,395 $681,974 
(1) Refer to “Note 4 — Business Combinations” for a discussion on the acquisitions.
Schedule of Other Intangible Assets
Other intangible assets consist of the following (in thousands): 
  At December 31, 2020At December 31, 2019
Useful Life (Years)CostAccumulated Amortization
Net Book Value
Cost
Accumulated Amortization
Net Book Value
Other intangible assets       
Contract rights under placement fee agreements
3-7
$60,561 $28,108 $32,453 $58,516 $20,888 $37,628 
Customer contracts
3-14
71,975 54,407 17,568 71,975 49,477 22,498 
Customer relationships
3-7
231,100 126,549 104,551 231,100 105,584 125,516 
Developed technology and software
1-6
313,957 255,771 58,186 314,343 224,274 90,069 
Patents, trademarks, and other
2-18
19,682 17,813 1,869 19,682 16,206 3,476 
Total $697,275 $482,648 $214,627 $695,616 $416,429 $279,187 
Schedule of Anticipated Amortization Expense
The anticipated amortization expense related to other intangible assets, assuming no subsequent impairment of the underlying assets, is as follows (in thousands): 
Anticipated amortization expenseAmount
2021$61,139 
202244,507 
202329,006 
202423,274 
202517,328 
Thereafter18,020 
Total (1)
$193,274 
(1) For the year ended December 31, 2020, the Company had $21.3 million in other intangible assets that had not yet been placed into service.
v3.20.4
ACCOUNTS PAYABLE AND ACCRUED EXPENSES (Tables)
12 Months Ended
Dec. 31, 2020
Payables and Accruals [Abstract]  
Schedule of Accounts Payable and Accrued Expenses
The following table presents our accounts payable and accrued expenses (amounts in thousands):
 At December 31,
 20202019
Accounts payable and accrued expenses  
Trade accounts payable$54,531 $78,627 
Contract liabilities26,980 28,510 
Contingent consideration and acquisition-related liabilities (1)
24,674 14,902 
Payroll and related expenses13,357 18,058 
Litigation accrual (2)
12,727 14,000 
Operating lease liabilities5,649 5,824 
Other3,605 3,893 
Accrued taxes1,329 1,846 
Cash access processing and related expenses1,109 5,511 
Accrued interest1,068 1,347 
Placement fees— 585 
Total accounts payable and accrued expenses$145,029 $173,103 
(1) Refer to Note 4 Business Combinations for discussion on contingent consideration and acquisition-related liabilities.
(2) Refer to “Note 13 — Commitments and Contingencies” for discussion on this legal matter.
v3.20.4
LONG-TERM DEBT (Tables)
12 Months Ended
Dec. 31, 2020
Debt Disclosure [Abstract]  
Schedule of Outstanding Indebtedness
The following table summarizes our indebtedness (in thousands): 
 MaturityInterestAt December 31,
 DateRate20202019
Long-term debt  
$820 million Term Loan Facility
2024
LIBOR+2.75%
$735,500 $749,000 
$125 million Incremental Term Loan Facility
2024
LIBOR+10.50%
124,375 — 
$35 million Revolving Credit Facility
2022
LIBOR+4.50%
— — 
Senior Secured Credit Facilities859,875 749,000 
$375 million 2017 Unsecured Notes
20257.50%285,381 375,000 
Total debt1,145,256 1,124,000 
Debt issuance costs and discount(16,003)(15,922)
Total debt after debt issuance costs and discount1,129,253 1,108,078 
Current portion of long-term debt(1,250)— 
Total long-term debt, net of current portion$1,128,003 $1,108,078 
Schedule of Principal Repayments
The maturities of our borrowings at December 31, 2020 are as follows (in thousands):   
 Amount
Maturities of borrowings 
2021$1,250 
20221,250 
20231,250 
2024856,125 
2025285,381 
Total$1,145,256 
v3.20.4
WEIGHTED AVERAGE SHARES OF COMMON STOCK (Tables)
12 Months Ended
Dec. 31, 2020
Earnings Per Share [Abstract]  
Schedule of Weighted Average Shares of Common Stock
The weighted average number of common stock outstanding used in the computation of basic and diluted earnings per share is as follows (in thousands): 
 At December 31,
 202020192018
Weighted average shares   
Weighted average number of common shares outstanding - basic85,379 72,376 69,464
     Potential dilution from equity awards (1)
— 6,8594,332 
Weighted average number of common shares outstanding - diluted (1)
85,379 79,235 73,796
 
(1)The Company was in a net loss position for the year ended December 31, 2020; therefore, no potential dilution from the application of the treasury stock method was applicable. Equity awards to purchase approximately 3.3 million shares of common stock for the year ended December 31, 2020 were excluded from the computation of diluted net loss per share, as their effect would have been anti-dilutive. The potential dilution excludes the weighted average effect of equity awards to purchase approximately 0.5 million and 7.5 million shares of common stock for the years ended December 31, 2019, and 2018 as the application of the treasury stock method, as required, makes them anti-dilutive.
v3.20.4
SHARE-BASED COMPENSATION (Tables)
12 Months Ended
Dec. 31, 2020
Share-based Payment Arrangement [Abstract]  
Summary of Award Activity
A summary of award activity is as follows (in thousands):
Stock Options GrantedRestricted Stock Awards GrantedRestricted Stock Units Granted
Outstanding, December 31, 201911,969 — 3,451 
Granted— — 2,183 
Exercised options or vested shares(1,474)— (905)
Canceled or forfeited(234)— (479)
Outstanding, December 31, 202010,261 — 4,250 
Schedule Assumptions Used to Determine Fair Value
The fair values of our standard time-based options granted during the year ended December 31, 2018 were determined as of the date of grant using the Black-Scholes option pricing model with the following assumptions:
December 31,
 2018
Risk-free interest rate%
Expected life of options (in years)6
Expected volatility53 %
Expected dividend yield— 
Summary of Option Activity
The following table presents the options activity: 
Number of Options
(in thousands)
Weighted Average Exercise Price
(per Share)
Weighted Average Life Remaining
(Years)
Aggregate Intrinsic Value
(in thousands)
Outstanding, December 31, 201911,969 $5.06 5.5$100,143 
Granted— 
Exercised(1,474)4.22 
Canceled or forfeited(234)5.24 
Outstanding, December 31, 202010,261 5.18 4.488,550 
Vested and expected to vest after, December 31, 202010,241 5.18 4.488,363 
Exercisable, December 31, 20209,487 $5.32 4.3$80,576 
Schedule of Information About Stock Options Outstanding and Exercisable
The following table presents the options outstanding and exercisable by price range:  
  Options OutstandingOptions Exercisable
Number
Outstanding
Weighted
Average
Remaining
Contract
Weighted
Average
Exercise
Number
Exercisable
Weighted
Average
Exercise
Range of Exercise Prices(in thousands)Life (Years)Prices(in thousands)Price
$1.46 $1.46 1,517 5.3$1.46 1,517 $1.46 
1.57 2.78 959 5.32.41 959 2.41 
3.29 3.29 2,663 6.03.29 1,929 3.29 
3.41 6.59 1,219 2.86.21 1,206 6.21 
6.90 7.61 826 2.47.35 822 7.35 
7.74 7.74 1,010 4.37.74 1,010 7.74 
7.88 7.88  20 7.67.88 10 7.88 
8.32 8.32 39 6.88.32 26 8.32 
8.92 8.92 2,000 3.18.92 2,000 8.92 
9.74 9.74 3.09.74 9.74 
  10,261   9,487  
Schedule of Nonvested Restricted Stock Units Activity
The following table presents our RSU awards activity:
Shares Outstanding
(in thousands)
Weighted Average Grant Date Fair Value
(per Share)
Weighted Average Life Remaining
(Years)
Aggregate Intrinsic Value
(in thousands)
Outstanding, December 31, 20193,451 $9.05 1.7$46,342 
Granted2,183 6.08 
Vested(905)8.26 
Forfeited(479)8.49 
Outstanding, December 31, 20204,250 7.75 1.258,680 
Vested and expected to vest after, December 31, 20203,569 $7.62 1.1$49,294 
v3.20.4
INCOME TAXES (Tables)
12 Months Ended
Dec. 31, 2020
Income Tax Disclosure [Abstract]  
Schedule of Consolidated Loss Before Tax for Domestic and Foreign Operations
The following presents consolidated (loss) income before tax for domestic and foreign operations (in thousands): 
 Year Ended December 31,
 202020192018
Consolidated (loss) income before tax   
Domestic$(87,832)$11,709 $1,227 
Foreign396 4,285 1,419 
Total$(87,436)$15,994 $2,646 
Income Tax (Benefit) Provision Attributable to Loss From Operations Before Tax
The income tax (benefit) provision attributable to the (loss) income from operations before tax consists of the following components (in thousands): 
 Year Ended December 31,
 202020192018
Income tax (benefit) provision   
Domestic$(5,711)$(1,238)$(10,166)
Foreign(45)715 456 
Total income tax benefit$(5,756)$(523)$(9,710)
Income tax (benefit) provision
Current$823 $1,071 $633 
Deferred(6,579)(1,594)(10,343)
Total income tax benefit$(5,756)$(523)$(9,710)
Reconciliation of Federal Statutory Rate and Effective Income Tax Rate
A reconciliation of the federal statutory rate and the effective income tax rate is as follows: 
 Year Ended December 31,
 202020192018
Income tax reconciliation   
Federal statutory rate21.0 %21.0 %21.0 %
Foreign provision(0.2)%2.5 %6.8 %
State/province income tax4.2 %(1.6)%12.4 %
Non-deductible compensation cost0.5 %(5.3)%(7.7)%
     Adjustment to carrying value0.2 %6.8 %6.2 %
Research credit1.0 %(18.8)%(76.3)%
Valuation allowance(19.7)%(11.9)%(344.9)%
Global intangible low-taxed income(1)
— %2.7 %9.1 %
Non-deductible expenses - other(0.1)%1.2 %7.2 %
Other(0.3)%0.1 %(0.8)%
Effective tax rate6.6 %(3.3)%(367.0)%
(1) We had no GILTI inclusion in 2020 due to the high tax exception in some foreign jurisdictions and losses in others.
Schedule of Major Tax-Effected Components of Deferred Tax Assets and Liabilities
The major tax-effected components of the deferred tax assets and liabilities are as follows (in thousands):
 Year Ended December 31,
 202020192018
Deferred income tax assets related to:   
Net operating losses$109,872 $97,613 $97,190 
Stock compensation expense7,293 6,802 7,264 
Accounts receivable allowances912 1,415 1,582 
Accrued and prepaid expenses8,977 7,869 3,639 
Other2,098 1,880 1,319 
Tax credits12,377 12,116 9,244 
Interest limitation— 3,738 2,738 
Valuation allowance(68,746)(51,522)(53,156)
Total deferred income tax assets$72,783 $79,911 $69,820 
Deferred income tax liabilities related to:   
Property and equipment$18,699 $23,012 $3,855 
Other intangible assets 67,996 76,279 89,865 
Long-term debt1,482 2,680 3,614 
Other4,562 4,341 353 
Total deferred income tax liabilities$92,739 $106,312 $97,687 
Deferred income taxes, net$(19,956)$(26,401)$(27,867)
Reconciliation of Total Amounts of Deferred Tax Asset Valuation Allowance
The following is a tabular reconciliation of the total amounts of deferred tax asset valuation allowance (in thousands): 
 Year Ended December 31,
 202020192018
Balance at beginning of period$51,522 $53,156 $63,303 
Charged to provision for income taxes17,224 (1,634)(9,125)
Other (1)
— — (1,022)
Balance at end of period$68,746 $51,522 $53,156 
(1) For 2018, the amount was recorded as a result of our adoption of ASC 606 effective January 1, 2018.
Reconciliation of Total Amounts of Unrecognized Tax Benefits
The following is a tabular reconciliation of the total amounts of unrecognized tax benefits (in thousands): 
 Year Ended December 31,
 202020192018
Unrecognized tax benefit   
Unrecognized tax benefit at the beginning of the period$1,435 $1,062 $937 
Gross increases - tax positions in prior period279 373 125 
Unrecognized tax benefit at the end of the period$1,714 $1,435 $1,062 
v3.20.4
SEGMENT INFORMATION (Tables)
12 Months Ended
Dec. 31, 2020
Segment Reporting [Abstract]  
Schedule of Segment Information
The following tables present segment information (in thousands): 
 For the Year Ended December 31,
202020192018
Games   
Revenue
Gaming operations$156,199 $188,874 $168,146 
Gaming equipment and systems
44,006 90,919 87,038 
Gaming other
96 3,326 3,794 
Total revenues$200,301 $283,119 $258,978 
Costs and expenses
Cost of revenues (1)
Gaming operations
15,192 18,043 17,603 
Gaming equipment and systems
25,680 50,826 47,121 
Gaming other456 3,025 3,285 
Cost of revenues
41,328 71,894 68,009 
Operating expenses63,789 61,522 57,244 
  Research and development20,060 24,954 20,497 
Depreciation61,566 56,882 55,058 
  Amortization59,926 57,491 55,099 
Total costs and expenses
246,669 272,743 255,907 
Operating (loss) income
$(46,368)$10,376 $3,071 
(1) Exclusive of depreciation and amortization.
 For the Year Ended December 31,
 202020192018
FinTech
Revenues
Cash access services$112,035 $164,741 $156,806 
Equipment24,297 37,865 20,977 
Information services and other47,041 47,502 32,754 
Total revenues$183,373 $250,108 $210,537 
Costs and expenses
Cost of revenues (1)
Cash access services6,755 14,236 9,717 
Equipment14,724 22,292 12,601 
Information services and other3,029 3,964 4,110 
Cost of revenues24,508 40,492 26,428 
Operating expenses88,757 100,662 85,054 
Research and development7,883 7,551 — 
Depreciation5,893 6,316 6,167 
Amortization15,379 11,446 10,146 
Total costs and expenses142,420 166,467 127,795 
Operating income$40,953 $83,641 $82,742 
(1) Exclusive of depreciation and amortization.
 For the Year Ended December 31,
 202020192018
Total Games and FinTech   
Total revenues
$383,674 $533,227 $469,515 
Costs and expenses
   
Cost of revenues (1)
65,836 112,386 94,437 
Operating expenses152,546 162,184 142,298 
Research and development27,943 32,505 20,497 
Depreciation67,459 63,198 61,225 
Amortization75,305 68,937 65,245 
Total costs and expenses389,089 439,210 383,702 
Operating (loss) income $(5,415)$94,017 $85,813 
(1) Exclusive of depreciation and amortization.
 At December 31,
 20202019
Total assets  
Games$811,523 $902,888 
FinTech665,656 726,335 
Total assets$1,477,179 $1,629,223 
v3.20.4
SELECTED QUARTERLY RESULTS OF OPERATIONS (UNAUDITED) (Tables)
12 Months Ended
Dec. 31, 2020
Quarterly Financial Information Disclosure [Abstract]  
Schedule of Quarterly Results of Operations
The unaudited selected quarterly results of operations are as follows (in thousands, except for per share amounts)*.
 Quarter 
 FirstSecondThirdFourthYear
2020     
Revenues$113,308 $38,716 $112,098 $119,552 $383,674 
Operating income (loss)10,426 (52,728)19,738 17,149 (5,415)
Net (loss) income(13,454)(68,481)(878)1,133 (81,680)
Basic (loss) earnings per share$(0.16)$(0.80)$(0.01)$0.01 $(0.96)
Diluted (loss) earnings per share$(0.16)$(0.80)$(0.01)$0.01 $(0.96)
Weighted average common shares outstanding
     
Basic84,624 85,122 85,556 86,205 85,379 
Diluted84,624 85,122 85,556 94,256 85,379 
2019     
Revenues$123,775 $129,706 $134,569 $145,177 $533,227 
Operating income 25,872 24,879 27,293 15,973 94,017 
Net income (loss)5,860 5,486 9,315 (4,144)16,517 
Basic earnings (loss) per share$0.08 $0.08 $0.13 $(0.05)$0.23 
Diluted earnings (loss) per share$0.08 $0.07 $0.12 $(0.05)$0.21 
Weighted average common shares outstanding
     
Basic70,334 71,477 72,251 75,387 72,376 
Diluted75,256 79,158 79,125 75,387 79,235 

*Rounding may cause variances.
v3.20.4
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Schedule of Cash (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Cash and Cash Equivalents [Line Items]        
Cash and cash equivalents $ 251,706 $ 289,870    
Restricted cash — current 542 6,639    
Total 252,349 296,610 $ 299,181 $ 129,604
Cash and cash equivalents        
Cash and Cash Equivalents [Line Items]        
Cash and cash equivalents 251,706 289,870 297,532  
Prepaid expenses and other assets        
Cash and Cash Equivalents [Line Items]        
Restricted cash — current 542 6,639 1,548  
Other assets        
Cash and Cash Equivalents [Line Items]        
Restricted cash — non-current $ 101 $ 101 $ 101  
v3.20.4
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Property, Equipment, Leased Assets, and Placement Fee and Development Agreements (Details)
12 Months Ended
Dec. 31, 2020
Minimum  
Property, Plant and Equipment [Line Items]  
Estimated life 1 year
Development and Placement Fee Agreements  
General term of the agreement 12 months
Maximum  
Property, Plant and Equipment [Line Items]  
Estimated life 5 years
Development and Placement Fee Agreements  
General term of the agreement 83 months
v3.20.4
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Goodwill and Other Intangible Assets (Details)
12 Months Ended
Dec. 31, 2020
Maximum  
Finite-Lived Intangible Assets [Line Items]  
Useful life 5 years
v3.20.4
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Schedule of Contract Assets and Liabilities (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Contract assets      
Contract assets,current $ 9,240 $ 8,634 $ 6,821
Contract assets, noncurrent 8,321 6,774 4,489
Total 17,561 15,408 11,310
Increase 2,153 4,098  
Contract liabilities      
Contract liabilities, current 26,980 28,510 14,661
Contract liabilities, noncurrent 289 354 809
Total 27,269 28,864 $ 15,470
(Decrease)/Increase (1,595) 13,394  
Contract liability, revenue recognized $ 23,500 $ 14,200  
v3.20.4
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Revenue Recognition (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2020
Sep. 30, 2020
Jun. 30, 2020
Mar. 31, 2020
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Disaggregation of Revenue [Line Items]                      
Revenues $ 119,552 $ 112,098 $ 38,716 $ 113,308 $ 145,177 $ 134,569 $ 129,706 $ 123,775 $ 383,674 $ 533,227 $ 469,515
Games                      
Disaggregation of Revenue [Line Items]                      
Revenues                 200,301 283,119 258,978
Games | Gaming Operations, Leased Equipment                      
Disaggregation of Revenue [Line Items]                      
Revenues                 $ 116,100 143,200 136,600
Games | Gaming Operations, Leased Equipment | Minimum                      
Disaggregation of Revenue [Line Items]                      
Payment terms                 30 days    
Games | Gaming Operations, Leased Equipment | Maximum                      
Disaggregation of Revenue [Line Items]                      
Payment terms                 90 days    
Games | Gaming Operations, Wide Area Progressive (WAP) Systems | Minimum                      
Disaggregation of Revenue [Line Items]                      
Payment terms                 30 days    
Games | Gaming Operations, Wide Area Progressive (WAP) Systems | Maximum                      
Disaggregation of Revenue [Line Items]                      
Payment terms                 90 days    
Games | Gaming equipment and systems                      
Disaggregation of Revenue [Line Items]                      
Revenues                 $ 44,006 90,919 87,038
Games | Gaming equipment and systems | Minimum                      
Disaggregation of Revenue [Line Items]                      
Term of contract                 30 days    
Games | Gaming equipment and systems | Maximum                      
Disaggregation of Revenue [Line Items]                      
Payment terms                 39 months    
Term of contract                 180 days    
Games | Gaming other                      
Disaggregation of Revenue [Line Items]                      
Revenues                 $ 96 3,326 3,794
Games | Gaming other | Minimum                      
Disaggregation of Revenue [Line Items]                      
Term of contract                 30 days    
Games | Gaming other | Maximum                      
Disaggregation of Revenue [Line Items]                      
Term of contract                 90 days    
FinTech                      
Disaggregation of Revenue [Line Items]                      
Revenues                 $ 183,373 250,108 210,537
FinTech | Gaming equipment and systems | Maximum                      
Disaggregation of Revenue [Line Items]                      
Payment terms                 60 months    
FinTech | Equipment                      
Disaggregation of Revenue [Line Items]                      
Revenues                 $ 24,297 37,865 20,977
FinTech | Equipment | Minimum                      
Disaggregation of Revenue [Line Items]                      
Payment terms                 30 days    
FinTech | Equipment | Maximum                      
Disaggregation of Revenue [Line Items]                      
Payment terms                 90 days    
FinTech | Information services and other                      
Disaggregation of Revenue [Line Items]                      
Revenues                 $ 47,041 $ 47,502 $ 32,754
FinTech | Information services and other | Minimum                      
Disaggregation of Revenue [Line Items]                      
Payment terms                 30 days    
FinTech | Information services and other | Maximum                      
Disaggregation of Revenue [Line Items]                      
Payment terms                 90 days    
v3.20.4
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Advertising, Marketing and Promotional Costs, Research and Development Costs, and Employee Benefits Plan (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Advertising, Marketing and Promotional Costs      
Total advertising, marketing and promotional costs $ 1,300 $ 5,000 $ 3,400
Research and development costs      
Research and development $ 27,943 32,505 20,497
Employee Benefits Plan      
Maximum contribution by employees of pre-tax earnings (as a percent) 100.00%    
Matching contribution made by the entity $ 600 $ 2,600 $ 2,200
v3.20.4
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Fair Values of Financial Instruments (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]    
Term of loans and receivables 12 months 12 months
Fair Value | Level 2 | Term loan    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]    
Long-term debt $ 729,138 $ 753,494
Fair Value | Level 2 | Incremental term loan    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]    
Long-term debt 129,972  
Fair Value | Level 1 | Senior unsecured notes    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]    
Long-term debt 296,083 401,738
Outstanding Balance | Level 2 | Term loan    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]    
Long-term debt 735,500 749,000
Outstanding Balance | Level 2 | Incremental term loan    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]    
Long-term debt 124,375  
Outstanding Balance | Level 1 | Senior unsecured notes    
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]    
Long-term debt $ 285,381 $ 375,000
v3.20.4
BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES - Share-Based Compensation (Details)
12 Months Ended
Dec. 31, 2020
Stock Options Granted  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Expiration period 10 years
v3.20.4
LEASES - Narrative (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2020
Lessee, Lease, Description [Line Items]    
Cost $ 319,094 $ 328,535
Accumulated Depreciation 190,225 $ 216,212
Sales-type ease revenue $ 2,600  
Minimum    
Lessee, Lease, Description [Line Items]    
Renewal term (in years)   1 year
Maximum    
Lessee, Lease, Description [Line Items]    
Renewal term (in years)   10 years
Assets Leased to Others    
Lessee, Lease, Description [Line Items]    
Cost   $ 216,800
Accumulated Depreciation   $ 137,000
v3.20.4
LEASES - Balance Sheet Information (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Leases [Abstract]    
Operating lease ROU assets $ 16,104 $ 12,257
Current operating lease liabilities 5,649 5,824
Non-current operating lease liabilities $ 16,077 $ 9,628
Operating Lease, Right-of-Use Asset, Statement of Financial Position [Extensible List] us-gaap:OtherAssetsNoncurrent us-gaap:OtherAssetsNoncurrent
Operating Lease, Liability, Current, Statement of Financial Position [Extensible List] us-gaap:AccountsPayableAndAccruedLiabilitiesCurrent us-gaap:AccountsPayableAndAccruedLiabilitiesCurrent
Operating Lease, Liability, Noncurrent, Statement of Financial Position [Extensible List] evri:OtherAccruedExpensesAndLiabilitiesNoncurrent evri:OtherAccruedExpensesAndLiabilitiesNoncurrent
v3.20.4
LEASES - Cash Flow Information (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Right-of-use assets obtained in exchange for lease obligations:    
Operating lease $ 10,356 $ 16,533
Operating lease ROU assets obtained in exchange for existing lease obligations 13,600  
Lease terminaitons 500  
Operating lease right-of-use assets obtained in exchange for lease obligations 2,500  
Long-term Debt    
Lessee, Lease, Description [Line Items]    
Long and short term operating leases 6,411 5,893
Short-term Debt    
Lessee, Lease, Description [Line Items]    
Long and short term operating leases $ 1,908 $ 1,799
v3.20.4
LEASES - Lease Costs (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Leases [Abstract]      
Weighted average remaining lease term, operating leases 4 years 1 month 28 days 2 years 11 months 15 days  
Weighted average discount rate, operating leases 5.16% 5.25%  
Operating lease cost $ 5,770 $ 4,907  
Variable lease cost 1,682 1,619  
Non-cash lease expense $ 4,880 $ 4,276 $ 0
v3.20.4
LEASES - Payments Due (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Leases, Operating [Abstract]    
2021 $ 6,523  
2022 5,892  
2023 4,414  
2024 3,456  
2025 2,889  
Thereafter 1,042  
Total future minimum lease payments 24,216  
Amount representing interest 2,490  
Present value of future minimum lease payments 21,726  
Operating lease liabilities 5,649 $ 5,824
Long-term lease obligations $ 16,077 $ 9,628
v3.20.4
LEASES - Sales-type Lease (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Leases [Abstract]    
Net investment in sales-type leases — current $ 1,397 $ 874
Net investment in sales-type leases — non-current $ 803 $ 1,288
v3.20.4
LEASES - Payments Due Prior Year (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Leases [Abstract]    
2020 $ 6,523  
2021 5,892  
2022 4,414  
2023 3,456  
2024 2,889  
Thereafter 1,042  
Total future minimum lease payments 24,216  
Amount representing interest 2,490  
Present value of future minimum lease payments 21,726  
Operating lease liabilities 5,649 $ 5,824
Non-current operating lease liabilities $ 16,077 $ 9,628
v3.20.4
BUSINESS COMBINATIONS - Narrative (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 24, 2021
Jul. 01, 2021
Jul. 01, 2020
Apr. 01, 2020
Dec. 24, 2019
Mar. 08, 2019
Mar. 08, 2021
Dec. 31, 2020
Mar. 08, 2020
Dec. 31, 2019
Dec. 31, 2018
Business Acquisition [Line Items]                      
Amortization period               15 years      
Atrient And Micro Gaming Technologies, Inc                      
Business Acquisition [Line Items]                      
Pro forma revenue                   $ 550,800 $ 496,600
Pro forma net income (loss)                   16,400 $ 13,000
Atrient                      
Business Acquisition [Line Items]                      
Preliminary allocation           $ 200          
Proceeds from (payments for) trading securities               $ 1,800      
Inventory               1,300      
Other assets           239   200      
Estimated Fair Value               $ 14,200      
Discount Rate (as a percent)               17.00%      
Revenues                   16,000  
Operating income (loss)                   3,900  
Transaction costs                   200  
Micro Gaming Technologies, Inc.                      
Business Acquisition [Line Items]                      
Preliminary allocation         $ 400            
Proceeds from (payments for) trading securities               $ 2,800      
Other assets         1,853     1,800      
Estimated Fair Value               16,600      
Revenues                   $ 200  
FinTech | Atrient                      
Business Acquisition [Line Items]                      
Cash consideration paid at closing           20,000     $ 10,000    
Contingent consideration (at fair value)           10,000          
Total cash consideration           $ 50,000          
FinTech | Micro Gaming Technologies, Inc.                      
Business Acquisition [Line Items]                      
Cash consideration paid at closing     $ 5,000 $ 5,000 15,000            
Total cash consideration         $ 25,000            
FinTech | Forecast | Atrient                      
Business Acquisition [Line Items]                      
Cash consideration paid at closing             $ 10,000        
FinTech | Forecast | Micro Gaming Technologies, Inc.                      
Business Acquisition [Line Items]                      
Cash consideration paid at closing $ 5,000 $ 5,000                  
Customer contracts | Atrient                      
Business Acquisition [Line Items]                      
Estimated Fair Value               9,200      
Customer contracts | Micro Gaming Technologies, Inc.                      
Business Acquisition [Line Items]                      
Estimated Fair Value               $ 11,600      
Discount Rate (as a percent)               23.00%      
Developed technology | Atrient                      
Business Acquisition [Line Items]                      
Estimated Fair Value               $ 5,000      
Discount Rate (as a percent)               18.00%      
Royalty rate               15.00%      
Developed technology | Micro Gaming Technologies, Inc.                      
Business Acquisition [Line Items]                      
Estimated Fair Value               $ 4,400      
Discount Rate (as a percent)               24.00%      
Royalty rate               15.00%      
Non-compete agreements | Micro Gaming Technologies, Inc.                      
Business Acquisition [Line Items]                      
Estimated Fair Value               $ 600      
Discount Rate (as a percent)               23.00%      
v3.20.4
BUSINESS COMBINATIONS - Contingent Consideration Atrient Acquisition (Details) - FinTech - USD ($)
$ in Thousands
12 Months Ended
Dec. 24, 2019
Mar. 08, 2019
Mar. 08, 2020
Atrient      
Business Acquisition [Line Items]      
Cash consideration paid at closing   $ 20,000 $ 10,000
Total cash consideration   50,000  
Contingent consideration (at fair value)   10,000  
Asset Acquisition Agreement      
Business Acquisition [Line Items]      
Cash consideration to be paid in subsequent periods (at fair value) $ 9,514 18,528  
Total cash consideration $ 24,514 38,528  
Contingent consideration (at fair value)   9,028  
Total purchase consideration   $ 47,556  
v3.20.4
BUSINESS COMBINATIONS - Business Acquisitions Assets and Liabilities Atrient Acquisition (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Mar. 08, 2019
Dec. 31, 2018
Business Acquisition [Line Items]        
Goodwill $ 681,974 $ 681,635   $ 640,537
Atrient        
Business Acquisition [Line Items]        
Current assets     $ 3,146  
Property and equipment, net     8  
Goodwill     33,126  
Other intangible assets, net     14,200  
Other assets $ 200   239  
Total assets     50,719  
Accounts payable and accrued expenses     (3,073)  
Other accrued expenses and liabilities     (90)  
Total liabilities     (3,163)  
Net assets acquired     $ 47,556  
v3.20.4
BUSINESS COMBINATIONS - Finite-Lived Intangible Assets Atrient Acquisition (Details) - Atrient
$ in Millions
12 Months Ended
Dec. 31, 2020
USD ($)
Acquired Indefinite-lived Intangible Assets [Line Items]  
Estimated Fair Value $ 14.2
Developed technology  
Acquired Indefinite-lived Intangible Assets [Line Items]  
Useful Life (Years) 3 years
Estimated Fair Value $ 5.0
Customer contracts  
Acquired Indefinite-lived Intangible Assets [Line Items]  
Useful Life (Years) 5 years
Estimated Fair Value $ 9.2
v3.20.4
BUSINESS COMBINATIONS - Contingent Consideration Micro Gaming Acquisition (Details) - FinTech - USD ($)
$ in Thousands
Jul. 01, 2020
Apr. 01, 2020
Dec. 24, 2019
Mar. 08, 2019
Micro Gaming Technologies, Inc.        
Business Acquisition [Line Items]        
Cash consideration paid at closing $ 5,000 $ 5,000 $ 15,000  
Total cash consideration     25,000  
Asset Acquisition Agreement        
Business Acquisition [Line Items]        
Cash consideration to be paid in subsequent periods (at fair value)     9,514 $ 18,528
Total cash consideration     $ 24,514 $ 38,528
v3.20.4
BUSINESS COMBINATIONS - Business Acquisitions Assets and Liabilities Micro Gaming Acquisition (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Dec. 24, 2019
Dec. 31, 2018
Business Acquisition [Line Items]        
Goodwill $ 681,974 $ 681,635   $ 640,537
Micro Gaming Technologies, Inc.        
Business Acquisition [Line Items]        
Current assets     $ 2,890  
Property and equipment, net     25  
Goodwill     8,268  
Other intangible assets, net     16,600  
Other assets $ 1,800   1,853  
Total assets     29,636  
Accounts payable and accrued expenses     (3,493)  
Other accrued expenses and liabilities     (1,629)  
Total liabilities     (5,122)  
Net assets acquired     $ 24,514  
v3.20.4
BUSINESS COMBINATIONS - Finite-Lived Intangible Assets Micro Gaming Acquisition (Details) - Micro Gaming Technologies, Inc.
$ in Millions
12 Months Ended
Dec. 31, 2020
USD ($)
Business Acquisition [Line Items]  
Estimated Fair Value $ 16.6
Customer contracts  
Business Acquisition [Line Items]  
Useful Life (Years) 8 years
Estimated Fair Value $ 11.6
Developed technology  
Business Acquisition [Line Items]  
Useful Life (Years) 3 years
Estimated Fair Value $ 4.4
Non-compete agreements  
Business Acquisition [Line Items]  
Useful Life (Years) 3 years
Estimated Fair Value $ 0.6
v3.20.4
FUNDING AGREEMENTS (Details) - USD ($)
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Funding Agreements      
Site-funded ATMs $ 125,300,000 $ 157,300,000  
Prefunded cash 2,600,000 6,300,000  
Contract Cash Solutions Agreement | Indemnification Guarantee      
Funding Agreements      
Cash usage fees incurred 3,100,000 7,200,000 $ 7,000,000.0
Outstanding balance 340,300,000 292,600,000  
Contract Cash Solutions Agreement, as amended | Indemnification Guarantee      
Funding Agreements      
Maximum amount 300,000,000    
Ability to increase maximum amount $ 75,000,000    
Increase period 5 days    
Renewal period 1 year    
Non-renewal notice period 90 days    
Prefunded Cash Access Agreements      
Funding Agreements      
Everi-funded ATMs $ 200,000 $ 5,500,000  
v3.20.4
TRADE AND OTHER RECEIVABLES - Schedule of Trade and Other Receivables (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Contract assets $ 17,561 $ 15,408 $ 11,310
Insurance settlement receivable 7,650 7,650  
Other receivables 1,923 3,977  
Net investment in sales-type leases 2,200 2,162  
Total trade and other receivables, net 88,811 104,571  
Non-current portion of receivables (14,620) (16,661)  
Contract assets (8,321) (6,774) $ (4,489)
Net investment in sales-type leases (803) (1,288)  
Total trade and other receivables, current portion 74,191 87,910  
Games      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Trade receivables, net 44,794 51,651  
Non-current portion of receivables (1,333) (1,018)  
FinTech      
Accounts, Notes, Loans and Financing Receivable [Line Items]      
Trade receivables, net 14,683 23,723  
Non-current portion of receivables $ (4,163) $ (7,581)  
v3.20.4
TRADE AND OTHER RECEIVABLES - Summary of Allowance for Credit Losses (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Financing Receivable, Allowance for Credit Loss [Roll Forward]    
Beginning allowance for credit losses $ (5,786) $ (6,425)
Provision (8,010) (14,647)
Charge-offs and recoveries 10,107 15,286
Ending allowance for credit losses $ (3,689) $ (5,786)
v3.20.4
INVENTORY (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Inventory Disclosure [Abstract]    
Component parts, net of reserves of $1,262 and $2,007 at December 31, 2020 and December 31, 2019, respectively $ 21,560 $ 24,864
Work-in-progress 182 94
Finished goods 6,000 1,616
Total inventory 27,742 26,574
Inventory valuation reserves $ 1,262 $ 2,007
v3.20.4
PREPAID EXPENSES AND OTHER ASSETS (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Prepaid expenses and other assets    
Prepaid expenses $ 11,282 $ 11,272
Deposits 4,133 8,501
Restricted cash 542 6,639
Other 1,391 1,484
Total prepaid expenses and other assets 17,348 27,896
Other assets    
Operating lease ROU assets 16,104 12,257
Prepaid expenses and deposits 4,952 7,378
Debt issuance costs of revolving credit facility 267 460
Other 673 244
Total other assets $ 21,996 $ 20,339
v3.20.4
PROPERTY AND EQUIPMENT - Schedule (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Property, Plant and Equipment [Line Items]    
Cost $ 328,535 $ 319,094
Accumulated Depreciation 216,212 190,225
Net Book Value $ 112,323 128,869
Minimum    
Property, Plant and Equipment [Line Items]    
Useful Life (Years) 1 year  
Maximum    
Property, Plant and Equipment [Line Items]    
Useful Life (Years) 5 years  
Rental pool - deployed    
Property, Plant and Equipment [Line Items]    
Cost $ 216,775 196,571
Accumulated Depreciation 136,975 106,888
Net Book Value $ 79,800 89,683
Rental pool - deployed | Minimum    
Property, Plant and Equipment [Line Items]    
Useful Life (Years) 2 years  
Rental pool - deployed | Maximum    
Property, Plant and Equipment [Line Items]    
Useful Life (Years) 4 years  
Rental pool - undeployed    
Property, Plant and Equipment [Line Items]    
Cost $ 21,974 31,901
Accumulated Depreciation 16,680 22,970
Net Book Value $ 5,294 8,931
Rental pool - undeployed | Minimum    
Property, Plant and Equipment [Line Items]    
Useful Life (Years) 2 years  
Rental pool - undeployed | Maximum    
Property, Plant and Equipment [Line Items]    
Useful Life (Years) 4 years  
Leasehold and building improvements    
Property, Plant and Equipment [Line Items]    
Cost $ 11,352 11,815
Accumulated Depreciation 8,557 8,150
Net Book Value 2,795 3,665
Machinery, office, and other equipment    
Property, Plant and Equipment [Line Items]    
Cost 45,085 48,860
Accumulated Depreciation 32,053 30,103
Net Book Value $ 13,032 18,757
Machinery, office, and other equipment | Minimum    
Property, Plant and Equipment [Line Items]    
Useful Life (Years) 1 year  
Machinery, office, and other equipment | Maximum    
Property, Plant and Equipment [Line Items]    
Useful Life (Years) 5 years  
FinTech | Machinery, office, and other equipment    
Property, Plant and Equipment [Line Items]    
Cost $ 33,349 29,947
Accumulated Depreciation 21,947 22,114
Net Book Value $ 11,402 $ 7,833
FinTech | Machinery, office, and other equipment | Minimum    
Property, Plant and Equipment [Line Items]    
Useful Life (Years) 1 year  
FinTech | Machinery, office, and other equipment | Maximum    
Property, Plant and Equipment [Line Items]    
Useful Life (Years) 5 years  
v3.20.4
PROPERTY AND EQUIPMENT - Additional Information (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Property, Plant and Equipment [Abstract]      
Depreciation $ 67,459 $ 63,198 $ 61,225
v3.20.4
GOODWILL AND OTHER INTANGIBLE ASSETS - Goodwill Testing (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
May 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Goodwill [Line Items]        
Goodwill $ 681,974   $ 681,635 $ 640,537
Games        
Goodwill [Line Items]        
Goodwill   $ 449,000    
Excess carrying amount percent   10.00%    
v3.20.4
GOODWILL AND OTHER INTANGIBLE ASSETS - Changes in Goodwill (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Changes in the carrying amount of goodwill    
Balance at the beginning of the period $ 681,635 $ 640,537
Foreign translation adjustment 14 28
Acquisitions 325 41,070
Balance at the end of the period 681,974 681,635
Games    
Changes in the carrying amount of goodwill    
Balance at the beginning of the period 449,041 449,041
Foreign translation adjustment 0 0
Acquisitions 0 0
Balance at the end of the period 449,041 449,041
Cash Access Services    
Changes in the carrying amount of goodwill    
Balance at the beginning of the period 157,074 157,046
Foreign translation adjustment 14 28
Acquisitions 0 0
Balance at the end of the period 157,088 157,074
Kiosk Sales and Services    
Changes in the carrying amount of goodwill    
Balance at the beginning of the period 5,745 5,745
Foreign translation adjustment 0 0
Acquisitions 0 0
Balance at the end of the period 5,745 5,745
Central Credit Services    
Changes in the carrying amount of goodwill    
Balance at the beginning of the period 17,127 17,127
Foreign translation adjustment 0 0
Acquisitions 0 0
Balance at the end of the period 17,127 17,127
Compliance Sales and Services    
Changes in the carrying amount of goodwill    
Balance at the beginning of the period 11,578 11,578
Foreign translation adjustment 0 0
Acquisitions 0 0
Balance at the end of the period 11,578 11,578
Loyalty Sales and Services    
Changes in the carrying amount of goodwill    
Balance at the beginning of the period 41,070 0
Foreign translation adjustment 0 0
Acquisitions 325 41,070
Balance at the end of the period $ 41,395 $ 41,070
v3.20.4
GOODWILL AND OTHER INTANGIBLE ASSETS - Schedule of Other Intangible Assets (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Finite-Lived Intangible Assets [Line Items]    
Cost $ 697,275 $ 695,616
Accumulated Amortization 482,648 416,429
Net Book Value 214,627 279,187
Contract rights under placement fee agreements    
Finite-Lived Intangible Assets [Line Items]    
Cost 60,561 58,516
Accumulated Amortization 28,108 20,888
Net Book Value $ 32,453 37,628
Contract rights under placement fee agreements | Minimum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life (Years) 3 years  
Contract rights under placement fee agreements | Maximum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life (Years) 7 years  
Customer contracts    
Finite-Lived Intangible Assets [Line Items]    
Cost $ 71,975 71,975
Accumulated Amortization 54,407 49,477
Net Book Value $ 17,568 22,498
Customer contracts | Minimum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life (Years) 3 years  
Customer contracts | Maximum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life (Years) 14 years  
Customer relationships    
Finite-Lived Intangible Assets [Line Items]    
Cost $ 231,100 231,100
Accumulated Amortization 126,549 105,584
Net Book Value $ 104,551 125,516
Customer relationships | Minimum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life (Years) 3 years  
Customer relationships | Maximum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life (Years) 7 years  
Developed technology and software    
Finite-Lived Intangible Assets [Line Items]    
Cost $ 313,957 314,343
Accumulated Amortization 255,771 224,274
Net Book Value $ 58,186 90,069
Developed technology and software | Minimum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life (Years) 1 year  
Developed technology and software | Maximum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life (Years) 6 years  
Patents, trademarks, and other    
Finite-Lived Intangible Assets [Line Items]    
Cost $ 19,682 19,682
Accumulated Amortization 17,813 16,206
Net Book Value $ 1,869 $ 3,476
Patents, trademarks, and other | Minimum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life (Years) 2 years  
Patents, trademarks, and other | Maximum    
Finite-Lived Intangible Assets [Line Items]    
Useful Life (Years) 18 years  
v3.20.4
GOODWILL AND OTHER INTANGIBLE ASSETS - Other Intangible Assets, Additional Information (Details) - USD ($)
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Finite-Lived Intangible Assets [Line Items]      
Amortization $ 75,305,000 $ 68,937,000 $ 65,245,000
Impairment of intangible assets   0 0
Placement fees and placement fee agreements 3,100,000 17,700,000 22,700,000
Imputed interest in placement fees   600,000 2,100,000
Developed technology and software      
Finite-Lived Intangible Assets [Line Items]      
Development costs capitalized 21,200,000 $ 43,700,000 $ 33,300,000
Software Development      
Finite-Lived Intangible Assets [Line Items]      
Impairment of intangible assets 6,300,000    
Software Development | Games      
Finite-Lived Intangible Assets [Line Items]      
Impairment of intangible assets 6,000,000.0    
Software Development | FinTech      
Finite-Lived Intangible Assets [Line Items]      
Impairment of intangible assets $ 300,000    
v3.20.4
GOODWILL AND OTHER INTANGIBLE ASSETS - Schedule of Anticipated Amortization Expense (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Finite-Lived Intangible Assets [Line Items]    
Net Book Value $ 214,627 $ 279,187
Finite-Lived Intangible Assets, Placed into Service    
Finite-Lived Intangible Assets [Line Items]    
2021 61,139  
2022 44,507  
2023 29,006  
2024 23,274  
2025 17,328  
Thereafter 18,020  
Net Book Value 193,274  
Finite Lived Intangible Assets Not Yet Placed Into Service    
Finite-Lived Intangible Assets [Line Items]    
Net Book Value $ 21,300  
v3.20.4
ACCOUNTS PAYABLE AND ACCRUED EXPENSES (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Payables and Accruals [Abstract]      
Trade accounts payable $ 54,531 $ 78,627  
Contract liabilities 26,980 28,510 $ 14,661
Contingent consideration and acquisition-related liabilities 24,674 14,902  
Payroll and related expenses 13,357 18,058  
Litigation accrual 12,727 14,000  
Operating lease liabilities 5,649 5,824  
Other 3,605 3,893  
Accrued taxes 1,329 1,846  
Cash access processing and related expenses 1,109 5,511  
Accrued interest 1,068 1,347  
Placement fees 0 585  
Total accounts payable and accrued expenses $ 145,029 $ 173,103  
v3.20.4
LONG-TERM DEBT - Summary of Indebtedness (Details) - USD ($)
12 Months Ended
Dec. 31, 2020
Apr. 21, 2020
Dec. 31, 2019
Dec. 31, 2017
May 09, 2017
Debt Instrument [Line Items]          
Total debt $ 1,145,256,000   $ 1,124,000,000    
Debt issuance costs and discount (16,003,000)   (15,922,000)    
Total debt after debt issuance costs and discount 1,129,253,000   1,108,078,000    
Current portion of long-term debt (1,250,000)   0    
Long-term debt, less current portion 1,128,003,000   1,108,078,000    
Incremental term loan | Incremental Term Loan Credit Agreement Dated Twenty One April Two Thousand Twenty          
Debt Instrument [Line Items]          
Principal amount of debt 125,000,000        
Total debt $ 124,375,000   0    
Incremental term loan | Incremental Term Loan Credit Agreement Dated Twenty One April Two Thousand Twenty | LIBOR          
Debt Instrument [Line Items]          
Interest rate margin (as a percent) 10.50%        
Revolving credit facility | Credit Agreement, dated May 9, 2017          
Debt Instrument [Line Items]          
Principal amount of debt $ 35,000,000        
Total debt $ 0   0    
Revolving credit facility | Credit Agreement, dated May 9, 2017 | LIBOR          
Debt Instrument [Line Items]          
Interest rate margin (as a percent) 4.50%        
Senior secured term loan facility | Credit Agreement, dated May 9, 2017          
Debt Instrument [Line Items]          
Principal amount of debt $ 820,000,000       $ 820,000,000.0
Senior secured term loan facility | Credit Agreement, dated May 9, 2017 | LIBOR          
Debt Instrument [Line Items]          
Interest rate margin (as a percent) 2.75%        
Senior secured term loan          
Debt Instrument [Line Items]          
Total debt $ 735,500,000   749,000,000    
Senior secured notes          
Debt Instrument [Line Items]          
Total debt 859,875,000   749,000,000    
Senior secured notes | Incremental Term Loan Credit Agreement Dated Twenty One April Two Thousand Twenty          
Debt Instrument [Line Items]          
Principal amount of debt   $ 125,000,000.0      
Senior unsecured notes          
Debt Instrument [Line Items]          
Total debt 285,381,000   $ 375,000,000    
Senior unsecured notes | 2017 Unsecured Notes          
Debt Instrument [Line Items]          
Principal amount of debt $ 375,000,000     $ 375,000,000.0  
Interest rate 7.50%     7.50%  
v3.20.4
LONG-TERM DEBT - Refinancings (Details)
1 Months Ended 3 Months Ended 12 Months Ended
Sep. 14, 2020
USD ($)
Apr. 21, 2020
USD ($)
$ / shares
shares
May 09, 2017
USD ($)
Mar. 31, 2020
USD ($)
Mar. 31, 2020
USD ($)
Dec. 31, 2020
USD ($)
Dec. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Jan. 31, 2020
USD ($)
Dec. 31, 2017
USD ($)
Debt Instrument [Line Items]                    
Term of facility   7 years                
Proceeds from revolving credit facility           $ 35,000,000 $ 0 $ 0    
Repayments of credit facility           35,000,000 0 0    
Redemption amount           1,129,253,000 1,108,078,000      
Repayments of Unsecured Debt           89,619,000 0 0    
Loss on extinguishment of debt         $ 7,500,000 7,457,000 $ 179,000 $ 166,000    
Credit Agreement Dated Twenty One April Two Thousand Twenty                    
Debt Instrument [Line Items]                    
Leverage ratio maximum   4.50                
Incremental Term Loan Credit Agreement Dated Twenty One April Two Thousand Twenty | Sagard Credit Partners L P | Common Stock— Series A                    
Debt Instrument [Line Items]                    
Number of shares called by warrants | shares   184,670                
Incremental Term Loan Credit Agreement Dated Twenty One April Two Thousand Twenty | Sagard Credit Partners Cayman L P | Common Stock— Series A                    
Debt Instrument [Line Items]                    
Number of shares called by warrants | shares   40,330                
Warrant exercise price | $ / shares   $ 5.37                
2017 Unsecured Notes                    
Debt Instrument [Line Items]                    
Repayments of Unsecured Debt       $ 5,100,000            
Loss on extinguishment of debt         6,400,000          
Non Cash Charge                    
Debt Instrument [Line Items]                    
Loss on extinguishment of debt         1,100,000          
Senior secured notes | Incremental Term Loan Credit Agreement Dated Twenty One April Two Thousand Twenty                    
Debt Instrument [Line Items]                    
Principal amount of debt   $ 125,000,000.0                
Senior unsecured notes | FinTech                    
Debt Instrument [Line Items]                    
Principal amount of debt       285,400,000 $ 285,400,000          
Senior unsecured notes | 2017 Unsecured Notes                    
Debt Instrument [Line Items]                    
Principal amount of debt           $ 375,000,000       $ 375,000,000.0
Interest rate           7.50%       7.50%
Senior unsecured notes | 2017 Unsecured Notes | FinTech                    
Debt Instrument [Line Items]                    
Redemption amount                 $ 84,500,000  
Senior secured term loan facility | Credit Agreement, dated May 9, 2017                    
Debt Instrument [Line Items]                    
Principal amount of debt     $ 820,000,000.0     $ 820,000,000        
Term of facility     7 years              
Weighted average interest rate during period (as a percent)           3.95% 5.26%      
Outstanding borrowings           $ 735,500,000        
Senior secured term loan facility | Incremental Term Loan Credit Agreement Dated Twenty One April Two Thousand Twenty                    
Debt Instrument [Line Items]                    
Voluntary prepayments period subject to make-whole premium   2 years                
Period after second anniversary subject to premium   6 months                
Prepayment premium applied to principal amount (as a percent)   1.00%                
Revolving credit facility | Credit Agreement, dated May 9, 2017                    
Debt Instrument [Line Items]                    
Principal amount of debt           35,000,000        
Term of facility     5 years              
Remaining borrowing capacity     $ 35,000,000.0              
Proceeds from revolving credit facility       $ 35,000,000.0            
Repayments of credit facility $ 35,000,000.0                  
Borrowings outstanding           0        
Eurodollar Borrowings | Incremental Term Loan Credit Agreement Dated Twenty One April Two Thousand Twenty | Eurodollar                    
Debt Instrument [Line Items]                    
Interest rate margin (as a percent)   10.50%                
Base rate borrowings | Incremental Term Loan Credit Agreement Dated Twenty One April Two Thousand Twenty | Base Rate                    
Debt Instrument [Line Items]                    
Interest rate margin (as a percent)   9.50%                
Incremental term loan | Incremental Term Loan Credit Agreement Dated Twenty One April Two Thousand Twenty                    
Debt Instrument [Line Items]                    
Principal amount of debt           $ 125,000,000        
Weighted average interest rate during period (as a percent)           11.50%        
v3.20.4
LONG-TERM DEBT - Maturities of Borrowings (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Maturities of borrowings    
2021 $ 1,250  
2022 1,250  
2023 1,250  
2024 856,125  
2025 285,381  
Total $ 1,145,256 $ 1,124,000
v3.20.4
COMMITMENTS AND CONTINGENCIES (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Commitments and Contingencies Disclosure [Abstract]    
Litigation accrued $ 14.0  
Loss expected to be recovered $ 7.7 $ 7.7
Loss contingency, loss recorded   $ 6.3
v3.20.4
SHAREHOLDERS' EQUITY (Details)
$ in Thousands
1 Months Ended 12 Months Ended
Dec. 31, 2019
USD ($)
shares
Dec. 31, 2020
USD ($)
vote
shares
Dec. 31, 2019
USD ($)
shares
Dec. 31, 2018
USD ($)
Feb. 28, 2020
USD ($)
Class of Stock [Line Items]          
Convertible preferred stock authorized (in shares) | shares 50,000,000 50,000,000 50,000,000    
Convertible preferred stock outstanding (in shares) | shares 0 0 0    
Number of votes for a share of common stock | vote   1      
Common stock issued (in shares) | shares 109,492,754 111,872,439 109,492,754    
Aggregate purchase price of shares repurchased or withheld from restricted stock awards | $   $ 1,288 $ 1,060 $ 123  
Stock Issued During Period, Value, New Issues | $     $ 122,376    
February 2020 Stock Repurchase Program          
Class of Stock [Line Items]          
Stock repurchase program, authorized amount | $         $ 10,000
Shelf Registration          
Class of Stock [Line Items]          
Issuance of common stock in public offering, net (in shares) | shares 11,500,000        
Stock Issued During Period, Value, New Issues | $ $ 122,400        
Treasury Stock          
Class of Stock [Line Items]          
Shares withheld from restricted stock awards (in shares) | shares   193,809 95,734    
Aggregate purchase price of shares repurchased or withheld from restricted stock awards | $   $ 1,289 $ 1,060 $ 123  
v3.20.4
WEIGHTED AVERAGE SHARES OF COMMON STOCK (Details) - shares
shares in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2020
Sep. 30, 2020
Jun. 30, 2020
Mar. 31, 2020
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Weighted average shares                      
Weighted average number of common shares outstanding - basic (in shares) 86,205 85,556 85,122 84,624 75,387 72,251 71,477 70,334 85,379 72,376 69,464
Potential dilution of equity awards (in shares)                 0 6,859 4,332
Weighted average number of common shares outstanding - diluted (in shares) 94,256 85,556 85,122 84,624 75,387 79,125 79,158 75,256 85,379 79,235 73,796
Anti-dilutive equity awards excluded from computation of earnings per share (in shares)                 3,300 500 7,500
v3.20.4
SHARE-BASED COMPENSATION - Equity Incentive Awards Schedule (Details) - shares
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Stock Options Granted      
Stock Options Granted      
Outstanding, beginning of period (in shares) 11,969,000    
Granted (in shares) 0 0 20,000
Exercised (in shares) (1,474,000)    
Canceled or forfeited (in shares) (234,000)    
Outstanding, end of period (in shares) 10,261,000 11,969,000  
Restricted Stock Awards Granted      
Shares Outstanding      
Outstanding, beginning of period (in shares) 0    
Granted (in shares) 0 0 0
Vested (in shares) 0 (8,330) (65,501)
Canceled or forfeited (in shares) 0    
Outstanding, end of period (in shares) 0 0  
Restricted Stock Units Granted      
Shares Outstanding      
Outstanding, beginning of period (in shares) 3,451,000    
Granted (in shares) 2,183,000 2,000,000.0 1,900,000
Vested (in shares) (905,000) (300,000) 0
Canceled or forfeited (in shares) (479,000)    
Outstanding, end of period (in shares) 4,250,000 3,451,000  
v3.20.4
SHARE-BASED COMPENSATION - Equity Incentive Awards, Additional Information (Details)
shares in Millions
Dec. 31, 2020
shares
2014 Plan and 2012 Plan  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Number of shares available for grant (in shares) 0.9
v3.20.4
SHARE-BASED COMPENSATION - Stock Options, Narrative and Fair Value Assumptions (Details) - shares
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Time Based Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting period 4 years    
Expiration period 10 years    
Granted (in shares) 0    
Weighted-average assumptions used in estimating fair value      
Risk-free interest rate     3.00%
Expected life of options (in years)     6 years
Expected volatility     53.00%
Expected dividend yield     0.00%
Market Performance Based Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting period 4 years    
Expiration period 10 years    
Vesting price hurdle, percent of premium to closing stock price on grant date     25.00%
Number of consecutive trading days 30 days    
Granted (in shares) 0 0 0
Tranche 1 | Time Based Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting percentage 25.00%    
Tranche 1 | Market Performance Based Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting percentage 25.00%    
Tranche 2 | Time Based Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting percentage 25.00%    
Tranche 2 | Market Performance Based Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting percentage 25.00%    
Tranche 3 | Time Based Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting percentage 25.00%    
Tranche 3 | Market Performance Based Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting percentage 25.00%    
Tranche 4 | Time Based Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting percentage 25.00%    
Tranche 4 | Market Performance Based Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting percentage 25.00%    
v3.20.4
SHARE-BASED COMPENSATION - Stock Option, Activity (Details) - Stock Options Granted - USD ($)
$ / shares in Units, $ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Stock Options Granted      
Outstanding, beginning of period (in shares) 11,969,000    
Granted (in shares) 0 0 20,000
Exercised (in shares) (1,474,000)    
Canceled or forfeited (in shares) (234,000)    
Outstanding, end of period (in shares) 10,261,000 11,969,000  
Vested and expected to vest (in shares) 10,241,000    
Exercisable (in shares) 9,487,000    
Weighted Average Exercise Price      
Outstanding (in dollars per share) $ 5.06    
Granted (in dollars per share)    
Exercised options (in dollars per share) 4.22    
Canceled or forfeited (in dollars per share) 5.24    
Outstanding (in dollars per share) 5.18 $ 5.06  
Vested and expected to vest (in dollars per share) 5.18    
Exercisable (in dollars per share) $ 5.32    
Weighted Average Life Remaining      
Outstanding 4 years 4 months 24 days 5 years 6 months  
Vested and expected to vest 4 years 4 months 24 days    
Exercisable 4 years 3 months 18 days    
Aggregate Intrinsic Value      
Outstanding (in dollars) $ 88,550 $ 100,143  
Vested and expected to vest (in dollars) 88,363    
Exercisable (in dollars) $ 80,576    
v3.20.4
SHARE-BASED COMPENSATION - Stock Options by Exercise Price (Details)
shares in Thousands
12 Months Ended
Dec. 31, 2020
$ / shares
shares
Options Outstanding  
Number Outstanding (in shares) | shares 10,261
Options Exercisable  
Number Exercisable (in shares) | shares 9,487
$1.46 - $1.46  
Range of Exercise Prices  
Low (in dollars per share) $ 1.46
High (in dollars per share) $ 1.46
Options Outstanding  
Number Outstanding (in shares) | shares 1,517
Weighted Average Remaining Contract Life (Years) 5 years 3 months 18 days
Weighted Average Exercise Prices (in dollars per share) $ 1.46
Options Exercisable  
Number Exercisable (in shares) | shares 1,517
Weighted Average Exercise Price (in dollars per share) $ 1.46
$1.57 - $2.78  
Range of Exercise Prices  
Low (in dollars per share) 1.57
High (in dollars per share) $ 2.78
Options Outstanding  
Number Outstanding (in shares) | shares 959
Weighted Average Remaining Contract Life (Years) 5 years 3 months 18 days
Weighted Average Exercise Prices (in dollars per share) $ 2.41
Options Exercisable  
Number Exercisable (in shares) | shares 959
Weighted Average Exercise Price (in dollars per share) $ 2.41
$3.29 - $3.29  
Range of Exercise Prices  
Low (in dollars per share) 3.29
High (in dollars per share) $ 3.29
Options Outstanding  
Number Outstanding (in shares) | shares 2,663
Weighted Average Remaining Contract Life (Years) 6 years
Weighted Average Exercise Prices (in dollars per share) $ 3.29
Options Exercisable  
Number Exercisable (in shares) | shares 1,929
Weighted Average Exercise Price (in dollars per share) $ 3.29
$3.41 - $6.59  
Range of Exercise Prices  
Low (in dollars per share) 3.41
High (in dollars per share) $ 6.59
Options Outstanding  
Number Outstanding (in shares) | shares 1,219
Weighted Average Remaining Contract Life (Years) 2 years 9 months 18 days
Weighted Average Exercise Prices (in dollars per share) $ 6.21
Options Exercisable  
Number Exercisable (in shares) | shares 1,206
Weighted Average Exercise Price (in dollars per share) $ 6.21
$6.9 - $7.61  
Range of Exercise Prices  
Low (in dollars per share) 6.90
High (in dollars per share) $ 7.61
Options Outstanding  
Number Outstanding (in shares) | shares 826
Weighted Average Remaining Contract Life (Years) 2 years 4 months 24 days
Weighted Average Exercise Prices (in dollars per share) $ 7.35
Options Exercisable  
Number Exercisable (in shares) | shares 822
Weighted Average Exercise Price (in dollars per share) $ 7.35
$7.74 - $7.74  
Range of Exercise Prices  
Low (in dollars per share) 7.74
High (in dollars per share) $ 7.74
Options Outstanding  
Number Outstanding (in shares) | shares 1,010
Weighted Average Remaining Contract Life (Years) 4 years 3 months 18 days
Weighted Average Exercise Prices (in dollars per share) $ 7.74
Options Exercisable  
Number Exercisable (in shares) | shares 1,010
Weighted Average Exercise Price (in dollars per share) $ 7.74
$7.88 - $7.88  
Range of Exercise Prices  
Low (in dollars per share) 7.88
High (in dollars per share) $ 7.88
Options Outstanding  
Number Outstanding (in shares) | shares 20
Weighted Average Remaining Contract Life (Years) 7 years 7 months 6 days
Weighted Average Exercise Prices (in dollars per share) $ 7.88
Options Exercisable  
Number Exercisable (in shares) | shares 10
Weighted Average Exercise Price (in dollars per share) $ 7.88
$8.32 - $8.32  
Range of Exercise Prices  
Low (in dollars per share) 8.32
High (in dollars per share) $ 8.32
Options Outstanding  
Number Outstanding (in shares) | shares 39
Weighted Average Remaining Contract Life (Years) 6 years 9 months 18 days
Weighted Average Exercise Prices (in dollars per share) $ 8.32
Options Exercisable  
Number Exercisable (in shares) | shares 26
Weighted Average Exercise Price (in dollars per share) $ 8.32
$8.92 - $8.92  
Range of Exercise Prices  
Low (in dollars per share) 8.92
High (in dollars per share) $ 8.92
Options Outstanding  
Number Outstanding (in shares) | shares 2,000
Weighted Average Remaining Contract Life (Years) 3 years 1 month 6 days
Weighted Average Exercise Prices (in dollars per share) $ 8.92
Options Exercisable  
Number Exercisable (in shares) | shares 2,000
Weighted Average Exercise Price (in dollars per share) $ 8.92
$9.74 - $9.74  
Range of Exercise Prices  
Low (in dollars per share) 9.74
High (in dollars per share) $ 9.74
Options Outstanding  
Number Outstanding (in shares) | shares 8
Weighted Average Remaining Contract Life (Years) 3 years
Weighted Average Exercise Prices (in dollars per share) $ 9.74
Options Exercisable  
Number Exercisable (in shares) | shares 8
Weighted Average Exercise Price (in dollars per share) $ 9.74
v3.20.4
SHARE-BASED COMPENSATION - Stock Options, Additional Information (Details) - USD ($)
$ / shares in Units, $ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Stock options      
Proceeds from exercise of stock options $ 6,226 $ 15,704 $ 9,610
Stock Options Granted      
Stock options      
Granted (in shares) 0 0 20,000
Weighted average grant date fair value (in dollars per share)     $ 4.15
Total intrinsic value of options exercised $ 6,700 $ 9,100 $ 6,500
Unrecognized compensation expense $ 300 $ 1,400 $ 3,400
Weighted-average period for recognition of unrecognized compensation expense 2 months 12 days 1 year 2 years 9 months 18 days
Non-cash compensation expense $ 1,400 $ 2,400 $ 5,100
Proceeds from exercise of stock options $ 6,200 $ 15,700 $ 9,600
v3.20.4
SHARE-BASED COMPENSATION - Restricted Stock Awards, Additional Information (Details) - Restricted Stock Awards Granted - USD ($)
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Granted (in shares) 0 0 0
Total fair value of shares vested   $ 100,000 $ 500,000
Unrecognized compensation expense     $ 31,952
Weighted-average period for recognition of unrecognized compensation expense     3 months 18 days
Vested (in shares) 0 8,330 65,501
Non-cash compensation expense   $ 48,203 $ 400,000
v3.20.4
SHARE-BASED COMPENSATION - Restricted Stock Units, Activity (Details) - Restricted Stock Units Granted - USD ($)
$ / shares in Units, $ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Shares Outstanding      
Outstanding, beginning of period (in shares) 3,451,000    
Granted (in shares) 2,183,000 2,000,000.0 1,900,000
Vested (in shares) (905,000) (300,000) 0
Forfeited (in shares) (479,000)    
Outstanding, end of period (in shares) 4,250,000 3,451,000  
Vested and expected to vest (in shares) 3,569,000    
Weighted Average Grant Date Fair Value (per Share)      
Outstanding (in dollars per share) $ 9.05    
Granted (in dollars per share) 6.08 $ 10.16 $ 7.49
Vested (in dollars per share) 8.26    
Forfeited (in dollars per share) 8.49    
Outstanding (in dollars per share) 7.75 $ 9.05  
Vested and expected to vest (in dollars per share) $ 7.62    
Weighted Average Life Remaining (Years)      
Outstanding, December 31, 2020 1 year 2 months 12 days 1 year 8 months 12 days  
Vested and expected to vest after, December 31, 2020 1 year 1 month 6 days    
Aggregate Intrinsic Value (in thousands)      
Outstanding, December 31, 2020 $ 58,680 $ 46,342  
Vested and expected to vest after, December 31, 2020 $ 49,294    
v3.20.4
SHARE-BASED COMPENSATION - Restricted Stock Units, Additional Information (Details) - USD ($)
$ / shares in Units, $ in Millions
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Restricted Stock Units Granted      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Granted (in shares) 2,183,000 2,000,000.0 1,900,000
Vested (in shares) 905,000 300,000 0
Unrecognized compensation expense $ 15.3 $ 14.1 $ 6.7
Weighted-average period for recognition of unrecognized compensation expense 1 year 9 months 18 days 2 years 6 months 3 years
Non-cash compensation expense $ 11.6 $ 5.7 $ 1.8
Granted (in dollars per share) $ 6.08 $ 10.16 $ 7.49
Restricted Stock Units Granted | Key Members Of Management      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting period   6 months  
Compensation expense   $ 1.7  
Restricted Stock Units (RSU)'s, Time-Based      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting period 3 years 3 years 3 years
Restricted Stock Units (RSU)'s, Time-Based | Tranche 1      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting percentage 33.00%    
Vesting period 3 years    
Restricted Stock Units (RSU)'s, Time-Based | Tranche 2      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting percentage 33.00%    
Vesting period 2 years    
Restricted Stock Units (RSU)'s, Time-Based | Tranche 3      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting percentage 33.00%    
Restricted Stock Units (RSUs), Performance-Based      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting period 3 years 3 years 3 years
Restricted Stock Units (RSUs), Performance-Based | Tranche 1      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Vesting percentage 100.00% 100.00% 100.00%
v3.20.4
INCOME TAXES - Consolidated Loss Before Tax (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Consolidated (loss) income before tax      
Domestic $ (87,832) $ 11,709 $ 1,227
Foreign 396 4,285 1,419
Total $ (87,436) $ 15,994 $ 2,646
v3.20.4
INCOME TAXES - Income Tax (Benefit) Provision (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Income tax (benefit) provision      
Domestic $ (5,711) $ (1,238) $ (10,166)
Foreign (45) 715 456
Total income tax benefit (5,756) (523) (9,710)
Income tax (benefit) provision      
Current 823 1,071 633
Deferred (6,579) (1,594) (10,343)
Total income tax benefit $ (5,756) $ (523) $ (9,710)
v3.20.4
INCOME TAXES - Federal Statutory Rate and Effective Income Tax Rate Reconciliation (Details)
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Income tax reconciliation      
Federal statutory rate 21.00% 21.00% 21.00%
Foreign provision (0.20%) 2.50% 6.80%
State/province income tax 4.20% (1.60%) 12.40%
Non-deductible compensation cost 0.50% (5.30%) (7.70%)
Adjustment to carrying value 0.20% 6.80% 6.20%
Research credit 1.00% (18.80%) (76.30%)
Valuation allowance (19.70%) (11.90%) (344.90%)
Global intangible low-taxed income(1) 0.00% 2.70% 9.10%
Non-deductible expenses - other (0.10%) 1.20% 7.20%
Other (0.30%) 0.10% (0.80%)
Effective tax rate 6.60% (3.30%) (367.00%)
v3.20.4
INCOME TAXES - Schedule of Deferred Tax Assets and Liabilities (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Deferred income tax assets related to:        
Net operating losses $ 109,872 $ 97,613 $ 97,190  
Stock compensation expense 7,293 6,802 7,264  
Accounts receivable allowances 912 1,415 1,582  
Accrued and prepaid expenses 8,977 7,869 3,639  
Other 2,098 1,880 1,319  
Tax credits 12,377 12,116 9,244  
Interest limitation 0 3,738 2,738  
Valuation allowance (68,746) (51,522) (53,156) $ (63,303)
Total deferred income tax assets 72,783 79,911 69,820  
Deferred income tax liabilities related to:        
Property and equipment 18,699 23,012 3,855  
Other intangible assets 67,996 76,279 89,865  
Long-term debt 1,482 2,680 3,614  
Other 4,562 4,341 353  
Total deferred income tax liabilities 92,739 106,312 97,687  
Deferred income taxes, net $ (19,956) $ (26,401) $ (27,867)  
v3.20.4
INCOME TAXES - Additional Information (Details)
$ in Millions
12 Months Ended
Dec. 31, 2020
USD ($)
Income Tax Examination [Line Items]  
Foreign credit carryforward $ 0.5
Unrepatriated earnings in foreign subsidiaries 13.8
Increase in valuation allowance 17.2
UNITED KINGDOM  
Income Tax Examination [Line Items]  
Foreign earnings repatriated $ 9.3
v3.20.4
INCOME TAXES - Reconciliation of Deferred Tax Asset Valuation Allowance (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Deferred Tax Assets, Valuation Allowance [Roll Forward]      
Balance at beginning of period $ 51,522 $ 53,156 $ 63,303
Charged to provision for income taxes 17,224 (1,634) (9,125)
Other 0 0 (1,022)
Balance at end of period $ 68,746 $ 51,522 $ 53,156
v3.20.4
INCOME TAXES - Operating Loss Carryforwards (Details) - USD ($)
$ in Thousands
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Operating Loss Carryforwards [Line Items]        
Accumulated net operating losses, tax effect $ 109,872 $ 97,613 $ 97,190  
Valuation allowance related to net operating loss carry forwards 57,500      
Unrecognized Tax Benefits 1,714 $ 1,435 $ 1,062 $ 937
Tax Year 2018 And 2019        
Operating Loss Carryforwards [Line Items]        
Accumulated net operating losses 95,100      
Accumulated net operating losses, tax effect 20,000      
Federal        
Operating Loss Carryforwards [Line Items]        
Accumulated net operating losses 453,100      
Accumulated net operating losses, tax effect 95,200      
Research and development credit carryforward 12,400      
Income tax receivable 300      
State        
Operating Loss Carryforwards [Line Items]        
Accumulated net operating losses, tax effect 14,800      
Valuation allowance related to net operating loss carry forwards $ 11,200      
v3.20.4
INCOME TAXES - Reconciliation of Unrecognized Tax Benefits (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Unrecognized tax benefit      
Unrecognized tax benefit at the beginning of the period $ 1,435 $ 1,062 $ 937
Gross increases - tax positions in prior period 279 373 125
Unrecognized tax benefit at the end of the period $ 1,714 $ 1,435 $ 1,062
v3.20.4
SEGMENT INFORMATION - Revenues, Operating Income, and Assets (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2020
Sep. 30, 2020
Jun. 30, 2020
Mar. 31, 2020
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Segment Reporting Information [Line Items]                      
Total revenues $ 119,552 $ 112,098 $ 38,716 $ 113,308 $ 145,177 $ 134,569 $ 129,706 $ 123,775 $ 383,674 $ 533,227 $ 469,515
Costs and expenses                      
Cost of revenues                 65,836 112,386 94,437
Operating expenses                 152,546 162,184 142,298
Research and development                 27,943 32,505 20,497
Depreciation                 67,459 63,198 61,225
Amortization                 75,305 68,937 65,245
Total costs and expenses                 389,089 439,210 383,702
Operating (loss) income 17,149 $ 19,738 $ (52,728) $ 10,426 15,973 $ 27,293 $ 24,879 $ 25,872 (5,415) 94,017 85,813
Total assets 1,477,179       1,629,223       1,477,179 1,629,223  
Games                      
Segment Reporting Information [Line Items]                      
Total revenues                 200,301 283,119 258,978
Costs and expenses                      
Cost of revenues [1]                 41,328 71,894 68,009
Operating expenses                 63,789 61,522 57,244
Research and development                 20,060 24,954 20,497
Depreciation                 61,566 56,882 55,058
Amortization                 59,926 57,491 55,099
Total costs and expenses                 246,669 272,743 255,907
Operating (loss) income                 (46,368) 10,376 3,071
Total assets 811,523       902,888       811,523 902,888  
FinTech                      
Segment Reporting Information [Line Items]                      
Total revenues                 183,373 250,108 210,537
Costs and expenses                      
Cost of revenues [1]                 24,508 40,492 26,428
Operating expenses                 88,757 100,662 85,054
Research and development                 7,883 7,551 0
Depreciation                 5,893 6,316 6,167
Amortization                 15,379 11,446 10,146
Total costs and expenses                 142,420 166,467 127,795
Operating (loss) income                 40,953 83,641 82,742
Total assets $ 665,656       $ 726,335       665,656 726,335  
Gaming operations | Games                      
Segment Reporting Information [Line Items]                      
Total revenues                 156,199 188,874 168,146
Costs and expenses                      
Cost of revenues [1]                 15,192 18,043 17,603
Gaming equipment and systems | Games                      
Segment Reporting Information [Line Items]                      
Total revenues                 44,006 90,919 87,038
Costs and expenses                      
Cost of revenues [1]                 25,680 50,826 47,121
Gaming other | Games                      
Segment Reporting Information [Line Items]                      
Total revenues                 96 3,326 3,794
Costs and expenses                      
Cost of revenues [1]                 456 3,025 3,285
Cash access services | FinTech                      
Segment Reporting Information [Line Items]                      
Total revenues                 112,035 164,741 156,806
Costs and expenses                      
Cost of revenues [1]                 6,755 14,236 9,717
Equipment | FinTech                      
Segment Reporting Information [Line Items]                      
Total revenues                 24,297 37,865 20,977
Costs and expenses                      
Cost of revenues [1]                 14,724 22,292 12,601
Information services and other | FinTech                      
Segment Reporting Information [Line Items]                      
Total revenues                 47,041 47,502 32,754
Costs and expenses                      
Cost of revenues [1]                 $ 3,029 $ 3,964 $ 4,110
[1] Exclusive of depreciation and amortization.
v3.20.4
SEGMENT INFORMATION - Narrative (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Revenue, Major Customer [Line Items]      
Capital expenditures $ 76,429 $ 114,291 $ 103,031
Games      
Revenue, Major Customer [Line Items]      
Capital expenditures 62,600 96,000  
FinTech      
Revenue, Major Customer [Line Items]      
Capital expenditures $ 13,800 $ 18,300  
Five largest customers | Customer risk | Revenues      
Revenue, Major Customer [Line Items]      
Concentration risk percentage 16.00% 14.00% 22.00%
v3.20.4
SELECTED QUARTERLY RESULTS OF OPERATIONS (UNAUDITED) (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2020
Sep. 30, 2020
Jun. 30, 2020
Mar. 31, 2020
Dec. 31, 2019
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Quarterly Financial Information Disclosure [Abstract]                      
Revenues $ 119,552 $ 112,098 $ 38,716 $ 113,308 $ 145,177 $ 134,569 $ 129,706 $ 123,775 $ 383,674 $ 533,227 $ 469,515
Operating income (loss) 17,149 19,738 (52,728) 10,426 15,973 27,293 24,879 25,872 (5,415) 94,017 85,813
Net (loss) income $ 1,133 $ (878) $ (68,481) $ (13,454) $ (4,144) $ 9,315 $ 5,486 $ 5,860 $ (81,680) $ 16,517 $ 12,356
Basic earnings per share (in dollars per share) $ 0.01 $ (0.01) $ (0.80) $ (0.16) $ (0.05) $ 0.13 $ 0.08 $ 0.08 $ (0.96) $ 0.23 $ 0.18
Diluted earnings per share (in dollars per share) $ 0.01 $ (0.01) $ (0.80) $ (0.16) $ (0.05) $ 0.12 $ 0.07 $ 0.08 $ (0.96) $ 0.21 $ 0.17
Weighted average common shares outstanding                      
Basic (in shares) 86,205 85,556 85,122 84,624 75,387 72,251 71,477 70,334 85,379 72,376 69,464
Diluted (in shares) 94,256 85,556 85,122 84,624 75,387 79,125 79,158 75,256 85,379 79,235 73,796
v3.20.4
SUBSEQUENT EVENTS (Details) - Subsequent Event - Credit Agreement Dated February Second Two Thousand Twenty One
Feb. 02, 2021
Feb. 01, 2021
Senior secured term loan    
Subsequent Event [Line Items]    
Percentage of prepayment premium of principal amount of term loan 1.00%  
Period after closing date prepayment is subject to a prepayment premium 6 months  
Federal funds effective rate    
Subsequent Event [Line Items]    
Interest rate margin (as a percent) 0.25%  
LIBOR    
Subsequent Event [Line Items]    
Interest rate margin (as a percent) 2.75%  
Floor interest rate 0.75% 1.00%
Base Rate    
Subsequent Event [Line Items]    
Interest rate margin (as a percent) 1.75%  
Floor interest rate 1.75% 2.00%
v3.20.4
Label Element Value
Accounting Standards Update [Extensible List] us-gaap_AccountingStandardsUpdateExtensibleList us-gaap:AccountingStandardsUpdate201409Member