NELNET INC, 10-Q filed on 8/5/2021
Quarterly Report
v3.21.2
Cover Page - shares
6 Months Ended
Jun. 30, 2021
Jul. 31, 2021
Document Information [Line Items]    
Document Type 10-Q  
Document Quarterly Report true  
Document Period End Date Jun. 30, 2021  
Document Transition Report false  
Entity File Number 001-31924  
Entity Registrant Name NELNET, INC.  
Entity Incorporation, State or Country Code NE  
Entity Tax Identification Number 84-0748903  
Entity Address, Address Line One 121 South 13th Street, Suite 100  
Entity Address, City or Town Lincoln,  
Entity Address, State or Province NE  
Entity Address, Postal Zip Code 68508  
City Area Code 402  
Local Phone Number 458-2370  
Title of 12(b) Security Class A Common Stock, Par Value $0.01 per Share  
Trading Symbol NNI  
Security Exchange Name NYSE  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Large Accelerated Filer  
Entity Small Business false  
Entity Emerging Growth Company false  
Entity Shell Company false  
Current Fiscal Year End Date --12-31  
Amendment Flag false  
Entity Central Index Key 0001258602  
Document Fiscal Year Focus 2021  
Document Fiscal Period Focus Q2  
Common Class A    
Document Information [Line Items]    
Entity Common Stock, Shares Outstanding   27,600,443
Common Class B    
Document Information [Line Items]    
Entity Common Stock, Shares Outstanding   10,954,171
v3.21.2
CONSOLIDATED BALANCE SHEETS - USD ($)
$ in Thousands
Jun. 30, 2021
Dec. 31, 2020
Assets:    
Loans and accrued interest receivable (net of allowance for loan losses of $145,719 and $175,698, respectively) $ 20,187,670 $ 20,185,656
Cash and cash equivalents:    
Cash and cash equivalents - not held at a related party 37,243 33,292
Cash and cash equivalents - held at a related party 175,746 87,957
Total cash and cash equivalents 212,989 121,249
Investments 1,267,957 992,940
Restricted cash 616,711 553,175
Restricted cash - due to customers 247,673 283,971
Accounts receivable (net of allowance for doubtful accounts of $1,405 and $1,824, respectively) 85,884 76,460
Goodwill 142,092 142,092
Intangible assets, net 58,464 75,070
Property and equipment, net 128,527 123,527
Other assets 80,896 92,020
Total assets 23,028,863 22,646,160
Liabilities:    
Bonds and notes payable 19,381,835 19,320,726
Accrued interest payable 4,922 28,701
Bank deposits 202,841 54,633
Other liabilities 307,474 312,280
Due to customers 303,173 301,471
Total liabilities 20,200,245 20,017,811
Commitments and contingencies
Nelnet, Inc. shareholders' equity:    
Preferred stock, $0.01 par value. Authorized 50,000,000 shares; no shares issued or outstanding 0 0
Common stock:    
Additional paid-in capital 10,158 3,794
Retained earnings 2,812,315 2,621,762
Accumulated other comprehensive earnings, net 10,941 6,102
Total Nelnet, Inc. shareholders' equity 2,833,800 2,632,042
Noncontrolling interests (5,182) (3,693)
Total equity 2,828,618 2,628,349
Total liabilities and equity 23,028,863 22,646,160
Variable Interest Entity, Primary Beneficiary    
Assets:    
Loans and accrued interest receivable (net of allowance for loan losses of $145,719 and $175,698, respectively) 19,935,821 20,132,996
Cash and cash equivalents:    
Restricted cash 554,638 499,223
Liabilities:    
Bonds and notes payable 19,166,839 19,355,375
Common stock:    
Accrued interest payable and other liabilities 82,485 83,127
Net assets of consolidated education and other lending variable interest entities 1,241,135 1,193,717
Class A, $0.01 par value. Authorized 600,000,000 shares; issued and outstanding 27,494,942 shares and 27,193,154 shares, respectively    
Common stock:    
Common stock 275 272
Class B, convertible, $0.01 par value. Authorized 60,000,000 shares; issued and outstanding 11,054,171 shares and 11,155,571 shares, respectively    
Common stock:    
Common stock $ 111 $ 112
v3.21.2
CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($)
$ in Thousands
Jun. 30, 2021
Dec. 31, 2020
Allowance for loan losses $ 145,719 $ 175,698
Allowance for doubtful accounts $ 1,405 $ 1,824
Preferred stock, par value (in dollars per share) $ 0.01 $ 0.01
Preferred stock, authorized shares (in shares) 50,000,000 50,000,000
Preferred stock, issued shares (in shares) 0 0
Preferred stock, outstanding shares (in shares) 0 0
Common Class A    
Par value (in dollars per share) $ 0.01 $ 0.01
Shares authorized (in shares) 600,000,000 600,000,000
Shares issued (in shares) 27,494,942 27,193,154
Shares outstanding (in shares) 27,494,942 27,193,154
Common Class B    
Par value (in dollars per share) $ 0.01 $ 0.01
Shares authorized (in shares) 60,000,000 60,000,000
Shares issued (in shares) 11,054,171 11,155,571
Shares outstanding (in shares) 11,054,171 11,155,571
v3.21.2
CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Interest income:        
Loan interest $ 122,005 $ 146,140 $ 246,123 $ 327,933
Investment interest 11,578 5,743 16,563 13,141
Total interest income 133,583 151,883 262,686 341,074
Interest expense:        
Interest on bonds and notes payable and bank deposits 49,991 85,248 77,764 219,366
Net interest income 83,592 66,635 184,922 121,708
Less provision (negative provision) for loan losses 374 2,999 (16,674) 79,297
Net interest income after provision for loan losses 83,218 63,636 201,596 42,411
Other income/expense:        
Other 22,921 60,127 18,317 68,408
Gain on sale of loans 15,271 0 15,271 18,206
Impairment expense and provision for beneficial interests, net 500 332 (1,936) 34,419
Derivative market value adjustments and derivative settlements, net (6,989) 1,910 27,516 (14,455)
Total other income/expense 219,499 251,049 458,611 441,676
Cost of services:        
Cost of services 21,676 21,119 48,728 49,506
Operating expenses:        
Salaries and benefits 118,968 119,247 234,759 239,125
Depreciation and amortization 20,236 29,393 40,419 57,041
Other expenses 32,587 37,052 69,286 80,439
Total operating expenses 171,791 185,692 344,464 376,605
Income before income taxes 109,250 107,874 267,015 57,976
Income tax expense (26,237) (21,264) (61,098) (11,131)
Net income 83,013 86,610 205,917 46,845
Net loss (income) attributable to noncontrolling interests 854 (128) 1,548 (895)
Net income attributable to Nelnet, Inc. $ 83,867 $ 86,482 $ 207,465 $ 45,950
Earnings per common share:        
Net income attributable to Nelnet, Inc. shareholders - basic (in dollars per share) $ 2.16 $ 2.21 $ 5.36 $ 1.16
Net income attributable to Nelnet, Inc. shareholders - diluted (in dollars per share) $ 2.16 $ 2.21 $ 5.36 $ 1.16
Weighted-average common shares outstanding - basic (in shares) 38,741,486 39,203,404 38,672,902 39,579,459
Weighted-average common shares outstanding - diluted (in shares) 38,741,486 39,203,404 38,672,902 39,579,459
Loan servicing and systems        
Other income/expense:        
Revenue $ 112,094 $ 111,042 $ 223,611 $ 223,778
Education technology, services, and payment processing        
Other income/expense:        
Revenue 76,702 59,304 171,960 142,979
Cost of services:        
Cost of services 21,676 15,376 48,728 38,181
Communications services        
Other income/expense:        
Revenue 0 18,998 0 37,179
Cost of services:        
Cost of services $ 0 $ 5,743 $ 0 $ 11,325
v3.21.2
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Statement of Comprehensive Income [Abstract]        
Net income $ 83,013 $ 86,610 $ 205,917 $ 46,845
Other comprehensive income:        
Net changes related to foreign currency translation adjustments (1) 0 0 0
Net changes related to available-for-sale debt securities:        
Unrealized gains during period, net 2,897 3,236 7,246 221
Reclassification of (gains) losses to net income, net (371) (112) (879) 123
Income tax effect (606) (750) (1,528) (83)
Unrealized gains (losses) during period after reclassifications and tax 1,920 2,374 4,839 261
Other comprehensive income 1,919 2,374 4,839 261
Comprehensive income 84,932 88,984 210,756 47,106
Comprehensive loss (income) attributable to noncontrolling interests 854 (128) 1,548 (895)
Comprehensive income attributable to Nelnet, Inc. $ 85,786 $ 88,856 $ 212,304 $ 46,211
v3.21.2
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY - USD ($)
$ in Thousands
Total
Cumulative Effect, Period Of Adoption, Adjustment
Preferred stock
Common stock
Common Class A
Common stock
Common Class B
Additional paid-in capital
 Retained earnings
 Retained earnings
Cumulative Effect, Period Of Adoption, Adjustment
Accumulated other comprehensive earnings, net
Noncontrolling interests
Balance (in shares) at Dec. 31, 2019     0 28,458,495 11,271,609          
Balance at Dec. 31, 2019 $ 2,391,094 $ (18,867) $ 0 $ 285 $ 113 $ 5,715 $ 2,377,627 $ (18,867) $ 2,972 $ 4,382
Increase (Decrease) in Stockholders' Equity [Roll Forward]                    
Issuance of noncontrolling interests 52                 52
Net income (loss) 46,845           45,950     895
Other comprehensive income (loss) 261               261  
Distribution to noncontrolling interests (589)                 (589)
Cash dividend on Class A and Class B common stock (15,679)           (15,679)      
Issuance of common stock, net of forfeitures (in shares)       172,275            
Issuance of common stock, net of forfeitures 4,601     $ 1   4,600        
Compensation expense for stock based awards 3,595         3,595        
Repurchase of common stock (in shares)       (1,497,934)            
Repurchase of common stock (68,527)     $ (15)   (12,043) (56,469)      
Conversion of common stock (in shares)       100,000 (100,000)          
Conversion of common stock 0     $ 1 $ (1)          
Acquisition of noncontrolling interest (2,000)           (1,250)     (750)
Balance (in shares) at Jun. 30, 2020     0 27,232,836 11,171,609          
Balance at Jun. 30, 2020 2,340,786   $ 0 $ 272 $ 112 1,867 2,331,312   3,233 3,990
Balance (in shares) at Mar. 31, 2020     0 28,582,032 11,271,609          
Balance at Mar. 31, 2020 2,325,800   $ 0 $ 286 $ 113 9,140 2,310,282   859 5,120
Increase (Decrease) in Stockholders' Equity [Roll Forward]                    
Issuance of noncontrolling interests 26                 26
Net income (loss) 86,610           86,482     128
Other comprehensive income (loss) 2,374               2,374  
Distribution to noncontrolling interests (534)                 (534)
Cash dividend on Class A and Class B common stock (7,733)           (7,733)      
Issuance of common stock, net of forfeitures (in shares)       23,853            
Issuance of common stock, net of forfeitures 1,660         1,660        
Compensation expense for stock based awards 1,857         1,857        
Repurchase of common stock (in shares)       (1,473,049)            
Repurchase of common stock (67,274)     $ (15)   (10,790) (56,469)      
Conversion of common stock (in shares)       100,000 (100,000)          
Conversion of common stock 0     $ 1 $ (1)          
Acquisition of noncontrolling interest (2,000)           (1,250)     (750)
Balance (in shares) at Jun. 30, 2020     0 27,232,836 11,171,609          
Balance at Jun. 30, 2020 2,340,786   $ 0 $ 272 $ 112 1,867 2,331,312   3,233 3,990
Balance (in shares) at Dec. 31, 2020     0 27,193,154 11,155,571          
Balance at Dec. 31, 2020 2,628,349   $ 0 $ 272 $ 112 3,794 2,621,762   6,102 (3,693)
Increase (Decrease) in Stockholders' Equity [Roll Forward]                    
Issuance of noncontrolling interests 6,888                 6,888
Net income (loss) 205,917           207,465     (1,548)
Other comprehensive income (loss) 4,839               4,839  
Distribution to noncontrolling interests (6,829)                 (6,829)
Cash dividend on Class A and Class B common stock (16,912)           (16,912)      
Issuance of common stock, net of forfeitures (in shares)       231,955            
Issuance of common stock, net of forfeitures 3,915     $ 2   3,913        
Compensation expense for stock based awards 4,859         4,859        
Repurchase of common stock (in shares)       (31,567)            
Repurchase of common stock (2,408)         (2,408) 0      
Conversion of common stock (in shares)       101,400 (101,400)          
Conversion of common stock 0     $ 1 $ (1)          
Balance (in shares) at Jun. 30, 2021     0 27,494,942 11,054,171          
Balance at Jun. 30, 2021 2,828,618   $ 0 $ 275 $ 111 10,158 2,812,315   10,941 (5,182)
Balance (in shares) at Mar. 31, 2021     0 27,367,797 11,154,171          
Balance at Mar. 31, 2021 2,749,101   $ 0 $ 274 $ 112 5,859 2,736,923   9,022 (3,089)
Increase (Decrease) in Stockholders' Equity [Roll Forward]                    
Issuance of noncontrolling interests 5,488                 5,488
Net income (loss) 83,013           83,867     (854)
Other comprehensive income (loss) 1,919               1,919  
Distribution to noncontrolling interests (6,727)                 (6,727)
Cash dividend on Class A and Class B common stock (8,475)           (8,475)      
Issuance of common stock, net of forfeitures (in shares)       32,513            
Issuance of common stock, net of forfeitures 1,824         1,824        
Compensation expense for stock based awards 2,874         2,874        
Repurchase of common stock (in shares)       (5,368)            
Repurchase of common stock (399)         (399)        
Conversion of common stock (in shares)       100,000 (100,000)          
Conversion of common stock 0     $ 1 $ (1)          
Balance (in shares) at Jun. 30, 2021     0 27,494,942 11,054,171          
Balance at Jun. 30, 2021 $ 2,828,618   $ 0 $ 275 $ 111 $ 10,158 $ 2,812,315   $ 10,941 $ (5,182)
v3.21.2
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY (Parenthetical) - $ / shares
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Common Class A        
Cash dividend on common stock (in dollars per share) $ 0.22 $ 0.20 $ 0.44 $ 0.40
Common Class B        
Cash dividend on common stock (in dollars per share) $ 0.22 $ 0.20 $ 0.44 $ 0.40
v3.21.2
CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Net cash provided by operating activities:    
Net income attributable to Nelnet, Inc. $ 207,465 $ 45,950
Net (loss) income attributable to noncontrolling interests (1,548) 895
Net income 205,917 46,845
Adjustments to reconcile net income to net cash provided by (used in) operating activities:    
Depreciation and amortization, including debt discounts and loan premiums and deferred origination costs 76,754 99,282
Loan discount accretion (14,606) (19,196)
Provision (negative provision) for loan losses (16,674) 79,297
Derivative market value adjustments (37,194) 24,513
Proceeds from (payments to) clearinghouse - initial and variation margin, net 38,440 (24,453)
Gain from sale of loans (15,271) (18,206)
Loss (gain) from investments, net 812 (48,402)
Loss (gain) from repurchases of debt, net 695 (403)
Purchases of equity securities - trading, net (19,764) 0
Deferred income tax expense (benefit) 18,173 (14,762)
Non-cash compensation expense 4,980 3,581
(Negative provision) provision for beneficial interests and impairment expense, net (1,936) 34,419
Increase in loan and investment accrued interest receivable (40,488) (123,276)
(Increase) decrease in accounts receivable (9,446) 41,608
Decrease in other assets, net 32,241 22,992
Decrease in the carrying amount of ROU asset 3,962 5,948
Decrease in accrued interest payable (23,779) (14,525)
Decrease in other liabilities, net (13,663) (26,817)
Decrease in the carrying amount of lease liability (3,288) (4,829)
Increase (decrease) in due to customers 1,746 (169,217)
Net cash provided by (used in) operating activities 187,611 (105,601)
Cash flows from investing activities:    
Purchases and originations of loans (1,040,573) (872,987)
Purchases of loans from a related party (20,847) (75,118)
Net proceeds from loan repayments, claims, and capitalized interest 1,047,645 1,800,286
Proceeds from sale of loans 65,224 90,465
Purchases of available-for-sale securities (363,485) (112,675)
Proceeds from sales of available-for-sale securities 38,511 23,372
Proceeds from and sale of beneficial interest in loan securitizations 19,077 21,765
Purchases of other investments (128,011) (117,598)
Proceeds from other investments 167,821 6,770
Purchases of property and equipment (28,784) (46,994)
Net cash (used in) provided by investing activities (243,422) 717,286
Cash flows from financing activities:    
Payments on bonds and notes payable (1,073,523) (2,073,710)
Proceeds from issuance of bonds and notes payable 1,114,821 1,252,360
Payments of debt issuance costs (3,035) (5,863)
Increase in bank deposits, net 148,208 0
Dividends paid (16,912) (15,679)
Repurchases of common stock (2,408) (68,527)
Proceeds from issuance of common stock 689 781
Acquisition of noncontrolling interest 0 (2,000)
Issuance of noncontrolling interests 7,480 0
Distribution to noncontrolling interests (423) (333)
Net cash provided by (used in) financing activities 174,897 (912,971)
Effect of exchange rate changes on cash (108) 0
Net increase (decrease) in cash, cash equivalents, and restricted cash 118,978 (301,286)
Cash, cash equivalents, and restricted cash, beginning of period 958,395 1,222,601
Cash, cash equivalents, and restricted cash, end of period 1,077,373 921,315
Supplemental disclosures of cash flow information:    
Cash disbursements made for interest 78,904 209,170
Cash disbursements made for income taxes, net of refunds and credits received [1] 14,229 7,949
Cash disbursements made for operating leases 4,096 5,442
Non-cash operating, investing, and financing activity:    
ROU assets obtained in exchange for lease obligations 823 3,265
Receipt of beneficial interest in consumer loan securitizations 19,280 38,490
Distribution to noncontrolling interests 6,406 33
Issuance of noncontrolling interests $ 592 $ 0
[1] The Company utilized $22.0 million and $18.3 million of federal and state tax credits related primarily to renewable energy during the six months ended June 30, 2021 and 2020, respectively.
v3.21.2
CONSOLIDATED STATEMENTS OF CASH FLOWS (Parenthetical) - USD ($)
$ in Thousands
Jun. 30, 2021
Jun. 30, 2020
Statement of Cash Flows [Abstract]    
Federal and state tax credit utilized $ 22,000 $ 18,300
Cash and cash equivalents:    
Total cash and cash equivalents 212,989 67,540
Restricted cash 616,711 585,236
Restricted cash - due to customers 247,673 268,539
Cash, cash equivalents, and restricted cash $ 1,077,373 $ 921,315
v3.21.2
Basis of Financial Reporting
6 Months Ended
Jun. 30, 2021
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Basis of Financial Reporting Basis of Financial ReportingThe accompanying unaudited consolidated financial statements of Nelnet, Inc. and subsidiaries (the “Company”) as of June 30, 2021 and for the three and six months ended June 30, 2021 and 2020 have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2020 and, in the opinion of the Company’s management, the unaudited consolidated financial statements reflect all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of results of operations for the interim periods presented. The preparation of financial statements in conformity with U.S. generally accepted accounting principles ("GAAP") requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Operating results for the three and six months ended June 30, 2021 are not necessarily indicative of the results for the year ending December 31, 2021. The unaudited consolidated financial statements should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended December 31, 2020 (the "2020 Annual Report").
v3.21.2
Loans and Accrued Interest Receivable and Allowance for Loan Losses
6 Months Ended
Jun. 30, 2021
Receivables [Abstract]  
Loans and Accrued Interest Receivable and Allowance for Loan Losses Loans and Accrued Interest Receivable and Allowance for Loan Losses
Loans and accrued interest receivable consisted of the following:
As ofAs of
 June 30, 2021December 31, 2020
Non-Nelnet Bank:
Federally insured student loans:
Stafford and other$4,420,716 4,383,000 
Consolidation14,518,148 14,746,173 
Total18,938,864 19,129,173 
Private education loans350,094 320,589 
Consumer loans42,767 109,346 
Non-Nelnet Bank loans19,331,725 19,559,108 
Nelnet Bank:
Federally insured student loans97,167 — 
Private education loans93,404 17,543 
Nelnet Bank loans190,571 17,543 
 
Accrued interest receivable834,989 794,611 
Loan discount, net of unamortized loan premiums and deferred origination costs(23,896)(9,908)
Allowance for loan losses:
Non-Nelnet Bank:
Federally insured loans(120,802)(128,590)
Private education loans(19,403)(19,529)
Consumer loans(4,702)(27,256)
Non-Nelnet Bank allowance for loan losses(144,907)(175,375)
Nelnet Bank:
Federally insured loans(245)— 
Private education loans(567)(323)
Nelnet Bank allowance for loan losses(812)(323)
 $20,187,670 20,185,656 
On May 14, 2021, the Company sold $77.4 million (par value) of consumer loans to an unrelated third party who securitized such loans. The Company recognized a gain of $15.3 million (pre-tax) as part of this transaction. As partial consideration received for the consumer loans sold, the Company received a 24.5 percent residual interest in the consumer loan securitization that is included in "investments" on the Company's consolidated balance sheet.
Activity in the Allowance for Loan Losses
The following table presents the activity in the allowance for loan losses by portfolio segment.
Balance at beginning of periodImpact of ASC 326 adoptionProvision (negative provision) for loan lossesCharge-offsRecoveriesInitial allowance on loans purchased with credit deterioration (a)Loan salesBalance at end of period
 Three months ended June 30, 2021
Non-Nelnet Bank
Federally insured loans$121,846 — (397)(1,172)— 525 — 120,802 
Private education loans20,670 — (1,004)(403)139 — 19,403 
Consumer loans14,134 — 1,706 (1,464)235 — (9,909)4,702 
Nelnet Bank
Federally insured loans— — 245 — — — — 245 
Private education loans744 — (176)— — — (1)567 
$157,394 — 374 (3,039)374 525 (9,909)145,719 
Three months ended June 30, 2020
Non-Nelnet Bank
Federally insured loans$146,759 — (1,950)(6,080)— 6,100 — 144,829 
Private education loans23,056 — 2,322 (26)183 — — 25,535 
Consumer loans39,053 — 2,627 (2,820)221 — — 39,081 
$208,868 — 2,999 (8,926)404 6,100 — 209,445 
Six months ended June 30, 2021
Non-Nelnet Bank
Federally insured loans$128,590 — (7,880)(1,233)— 1,325 — 120,802 
Private education loans19,529 — 427 (896)341 — 19,403 
Consumer loans27,256 — (9,712)(3,414)481 — (9,909)4,702 
Nelnet Bank
Federally insured loans— — 245 — — — — 245 
Private education loans323 — 246 — — — (2)567 
$175,698 — (16,674)(5,543)822 1,325 (9,909)145,719 
Six months ended June 30, 2020
Non-Nelnet Bank
Federally insured loans$36,763 72,291 37,373 (12,398)— 10,800 — 144,829 
Private education loans9,597 4,797 12,121 (1,355)375 — — 25,535 
Consumer loans15,554 13,926 29,803 (7,170)468 — (13,500)39,081 
$61,914 91,014 79,297 (20,923)843 10,800 (13,500)209,445 
a) During the three months ended June 30, 2021 and 2020, and six months ended June 30, 2021 and 2020, the Company acquired $34.7 million (par value), $292.7 million (par value), $88.7 million (par value), and $583.9 million (par value), respectively, of federally insured rehabilitation loans that met the definition of PCD loans when they were purchased by the Company.
Beginning in March 2020, the coronavirus disease 2019 ("COVID-19") pandemic has caused significant disruptions in the U.S. and world economies. Apart from the impact of the adoption of ASC 326 effective January 1, 2020, the Company’s allowance for loan losses increased during the first quarter of 2020 primarily as a result of the COVID-19 pandemic and its effects on economic conditions.
The Company recorded a negative provision for loan losses for its federally insured and consumer loan portfolios for the three months ended March 31, 2021 due to management's estimate of certain continued improved economic conditions (including the improvement in certain macroeconomic variables (unemployment rates, gross domestic product, and consumer price index) used in the Company's loan loss models) as of March 31, 2021 in comparison to management's estimate of economic conditions used to determine the allowance for loan losses as of December 31, 2020. The Company recorded a provision expense on its private education loan portfolio during the three months ended March 31, 2021 as a result of an increase of loans in forbearance, which was partially offset by management's estimate of certain continued improved economic conditions as of
March 31, 2021 in comparison to management's estimate of economic conditions used to determine the allowance for loan losses as of December 31, 2020.
During the second quarter of 2021, the Company recorded a negative provision for loan losses for its federally insured and private education loan portfolios due to management's estimate of certain continued improved economic conditions as of June 30, 2021 in comparison to management's estimate of economic conditions used to determine the allowance for loan losses as of March 31, 2021. These amounts were partially offset due to the Company establishing an initial allowance for federally insured and private education loans acquired during the period. The Company recorded a provision for loan losses on its consumer loan portfolio during the second quarter of 2021 as a result of establishing an initial allowance for consumer loans acquired during the period, which was partially offset by management's estimate of certain continued improved economic conditions as of June 30, 2021 in comparison to management's estimate of economic conditions used to determine the allowance for loan losses as of March 31, 2021.
Loan Status and Delinquencies
The key credit quality indicators for the Company's federally insured, private education, and consumer loan portfolios are loan status, including delinquencies. The impact of changes in loan status is incorporated into the allowance for loan losses calculation. Delinquencies have the potential to adversely impact the Company’s earnings through increased servicing and collection costs and account charge-offs. The table below shows the Company’s loan status and delinquency amounts.
As of June 30, 2021As of December 31, 2020As of June 30, 2020
Federally insured loans - Non-Nelnet Bank:    
Loans in-school/grace/deferment $955,227 5.0 % $1,036,028 5.4 % $936,746 4.8 %
Loans in forbearance 2,079,368 11.0  1,973,175 10.3  5,370,466 27.7 
Loans in repayment status:  
Loans current13,995,297 88.0 %13,683,054 84.9 %12,984,175 99.3 %
Loans delinquent 31-60 days580,602 3.7 633,411 3.9 2,057 — 
Loans delinquent 61-90 days262,353 1.6 307,936 1.9 165 — 
Loans delinquent 91-120 days104,124 0.7 800,257 5.0 23 — 
Loans delinquent 121-270 days398,965 2.5 674,975 4.2 101 — 
Loans delinquent 271 days or greater562,928 3.5 20,337 0.1 94,138 0.7 
Total loans in repayment15,904,269 84.0 100.0 %16,119,970 84.3 100.0 %13,080,659 67.5 100.0 %
Total federally insured loans18,938,864 100.0 % 19,129,173 100.0 % 19,387,871 100.0 %
Accrued interest receivable830,973 791,453 853,473 
Loan discount, net of unamortized premiums and deferred origination costs(24,129)(14,505)(19,116)
Allowance for loan losses(120,802)(128,590)(144,829)
Total federally insured loans and accrued interest receivable, net of allowance for loan losses$19,624,906 $19,777,531 $20,077,399 
Private education loans - Non-Nelnet Bank:
Loans in-school/grace/deferment $10,195 2.9 %$5,049 1.6 %$3,971 1.3 %
Loans in forbearance 3,884 1.1 2,359 0.7 21,890 7.5 
Loans in repayment status:
Loans current330,097 98.3 %310,036 99.0 %265,720 99.4 %
Loans delinquent 31-60 days3,962 1.2 1,099 0.4 680 0.2 
Loans delinquent 61-90 days818 0.2 675 0.2 244 0.1 
Loans delinquent 91 days or greater1,138 0.3 1,371 0.4 713 0.3 
Total loans in repayment336,015 96.0 100.0 %313,181 97.7 100.0 %267,357 91.2 100.0 %
Total private education loans350,094 100.0 % 320,589 100.0 % 293,218 100.0 %
Accrued interest receivable2,360 2,131 1,961 
Loan discount, net of unamortized premiums(1,547)2,691 813 
Allowance for loan losses(19,403)(19,529)(25,535)
Total private education loans and accrued interest receivable, net of allowance for loan losses$331,504 $305,882 $270,457 
As of June 30, 2021As of December 31, 2020As of June 30, 2020
Consumer loans - Non-Nelnet Bank:
Loans in deferment$38 0.1 %$829 0.8 %$3,274 2.2 %
Loans in repayment status:
Loans current41,039 96.1 %105,650 97.4 %142,540 97.6 %
Loans delinquent 31-60 days387 0.9 954 0.9 938 0.7 
Loans delinquent 61-90 days484 1.1 804 0.7 1,078 0.7 
Loans delinquent 91 days or greater819 1.9 1,109 1.0 1,478 1.0 
Total loans in repayment42,729 99.9 100.0 %108,517 99.2 100.0 %146,034 97.8 %100.0 %
Total consumer loans42,767 100.0 %109,346 100.0 %149,308 100.0 %
Accrued interest receivable328 1,001 1,446 
Loan premium377 1,640 1,344 
Allowance for loan losses(4,702)(27,256)(39,081)
Total consumer loans and accrued interest receivable, net of allowance for loan losses$38,770 $84,731 $113,017 
Federally insured loans - Nelnet Bank:
Loans in-school/grace/deferment$103 0.1 %
Loans in forbearance1,026 1.1 
Loans in repayment status:
Loans current95,402 99.3 %
Loans delinquent 31-60 days593 0.6 
Loans delinquent 61-90 days43 0.1 
Loans delinquent 91-120 days— — 
Loans delinquent 121-270 days— — 
Loans delinquent 271 days or greater— — 
Total loans in repayment96,038 98.8 100.0 %
Total federally insured loans97,167 100.0 %
Accrued interest receivable1,179 
Loan premium29 
Allowance for loan losses(245)
Total federally insured loans and accrued interest receivable, net of allowance for loan losses$98,130 
Private education loans - Nelnet Bank:
Loans in-school/grace/deferment$82 0.1 %$— — %
Loans in forbearance133 0.1 29 0.2 
Loans in repayment status:
Loans current93,189 100.0 %17,514 100.0 %
Loans delinquent 31-60 days— — — — 
Loans delinquent 61-90 days— — — — 
Loans delinquent 91 days or greater— — — — 
Total loans in repayment93,189 99.8 100.0 %17,514 99.8 100.0 %
Total private education loans93,404 100.0 %17,543 100.0 %
Accrued interest receivable149 26 
Deferred origination costs1,374 266 
Allowance for loan losses(567)(323)
Total private education loans and accrued interest receivable, net of allowance for loan losses$94,360 $17,512 

Nonaccrual Status
The Company does not place federally insured loans on nonaccrual status due to the government guaranty. The amortized cost of private and consumer loans on nonaccrual status, as well as the allowance for loan losses related to such loans, as of December 31, 2020 and June 30, 2021, was not material.
Amortized Cost Basis by Origination Year
The following table presents the amortized cost of the Company's private education and consumer loans by loan status and delinquency amount as of June 30, 2021 based on year of origination. Effective July 1, 2010, no new loan originations can be made under the Federal Family Education Loan Program (the "FFEL Program" or "FFELP") and all new federal loan originations must be made under the Federal Direct Loan Program. As such, all the Company’s federally insured loans were originated prior to July 1, 2010.
Six months ended June 30, 20212020201920182017Prior yearsTotal
Private education loans - Non-Nelnet Bank:
Loans in school/grace/deferment$810 2,306 4,744 — — 2,335 10,195 
Loans in forbearance— 299 755 173 — 2,657 3,884 
Loans in repayment status:
Loans current1,885 90,009 60,694 481 — 177,028 330,097 
Loans delinquent 31-60 days— 161 373 — — 3,428 3,962 
Loans delinquent 61-90 days— — — — — 818 818 
Loans delinquent 91 days or greater— — — — — 1,138 1,138 
Total loans in repayment1,885 90,170 61,067 481 — 182,412 336,015 
Total private education loans$2,695 92,775 66,566 654 — 187,404 350,094 
Accrued interest receivable2,360 
Loan discount, net of unamortized premiums(1,547)
Allowance for loan losses(19,403)
Total private education loans and accrued interest receivable, net of allowance for loan losses$331,504 
Consumer loans - Non-Nelnet Bank:
Loans in deferment$— — 30 — — 38 
Loans in repayment status:
Loans current19,733 1,582 8,880 10,630 214 — 41,039 
Loans delinquent 31-60 days29 83 189 77 — 387 
Loans delinquent 61-90 days50 233 113 83 — 484 
Loans delinquent 91 days or greater25 107 302 385 — — 819 
Total loans in repayment19,837 2,005 9,484 11,175 228 — 42,729 
Total consumer loans$19,837 2,005 9,514 11,183 228 — 42,767 
Accrued interest receivable328 
Loan premium377 
Allowance for loan losses(4,702)
Total consumer loans and accrued interest receivable, net of allowance for loan losses$38,770 
Private education loans - Nelnet Bank:
Loans in school/grace/deferment$82 — — — — — 82 
Loans in forbearance133 — — — — — 133 
Loans in repayment status:
Loans current78,817 14,372 — — — — 93,189 
Loans delinquent 31-60 days— — — — — — — 
Loans delinquent 61-90 days— — — — — — — 
Loans delinquent 91 days or greater— — — — — — — 
Total loans in repayment78,817 14,372 — — — — 93,189 
Total private education loans$79,032 14,372 — — — — 93,404 
Accrued interest receivable149 
Deferred origination costs1,374 
Allowance for loan losses(567)
Total private education loans and accrued interest receivable, net of allowance for loan losses$94,360 
v3.21.2
Bonds and Notes Payable
6 Months Ended
Jun. 30, 2021
Debt Disclosure [Abstract]  
Bonds and Notes Payable Bonds and Notes Payable
The following tables summarize the Company’s outstanding debt obligations by type of instrument:
 As of June 30, 2021
Carrying
amount
Interest rate
range
Final maturity
Variable-rate bonds and notes issued in FFELP loan asset-backed securitizations:
   
Bonds and notes based on indices$16,974,086 
0.22% - 2.09%
5/27/25 - 7/25/69
Bonds and notes based on auction742,350 
0.91% - 2.06%
3/22/32 - 11/26/46
Total FFELP variable-rate bonds and notes17,716,436 
Fixed-rate bonds and notes issued in FFELP loan asset-backed securitizations
893,093 
1.42% - 3.45%
10/25/67 - 8/27/68
FFELP warehouse facilities301,144 
0.16% / 0.23%
11/22/22 / 2/26/24
Private education loan warehouse facility140,763 0.21%2/13/23
Variable-rate bonds and notes issued in private education loan asset-backed securitizations
40,030 
1.65% / 1.84%
12/26/40 / 6/25/49
Fixed-rate bonds and notes issued in private education loan asset-backed securitization
32,742 
3.60% / 5.35%
12/26/40 / 12/28/43
Unsecured line of credit85,000 1.58%12/16/24
Participation agreement132,078 0.80%5/4/22
Repurchase agreements255,323 
0.80% - 1.05%
9/24/21 - 12/20/23
Secured line of credit5,000 2.09%5/30/22
 19,601,609   
Discount on bonds and notes payable and debt issuance costs(219,774)
Total$19,381,835 

 As of December 31, 2020
Carrying
amount
Interest rate
range
Final maturity
Variable-rate bonds and notes issued in FFELP loan asset-backed securitizations:   
Bonds and notes based on indices$17,127,643 
0.28% - 2.05%
5/27/25 - 10/25/68
Bonds and notes based on auction749,925 
1.12% - 2.14%
3/22/32 - 11/26/46
Total FFELP variable-rate bonds and notes17,877,568 
Fixed-rate bonds and notes issued in FFELP loan asset-backed securitizations923,076 
1.42% - 3.45%
10/25/67 - 8/27/68
FFELP warehouse facilities252,165 
0.27% / 0.31%
5/20/22 / 2/26/23
Private education loan warehouse facility150,397 0.28%2/13/22
Consumer loan warehouse facility25,809 0.28%4/23/22
Variable-rate bonds and notes issued in private education loan asset-backed securitizations49,025 
1.65% / 1.90%
12/26/40 / 6/25/49
Fixed-rate bonds and notes issued in private education loan asset-backed securitization37,251 
3.60% / 5.35%
12/26/40 / 12/28/43
Unsecured line of credit120,000 1.65%12/16/24
Participation agreement118,558 0.84%5/4/21
Secured line of credit5,000 1.90%5/30/22
 19,558,849   
Discount on bonds and notes payable and debt issuance costs(238,123)
Total$19,320,726 
FFELP Warehouse Facilities
The Company funds a portion of its FFELP loan acquisitions using its FFELP warehouse facilities. Student loan warehousing allows the Company to buy and manage student loans prior to transferring them into more permanent financing arrangements.
As of June 30, 2021, the Company had two FFELP warehouse facilities as summarized below.
NFSLW-I (a)NHELP-II (b)Total
Maximum financing amount$310,000 50,000 360,000 
Amount outstanding290,539 10,605 301,144 
Amount available$19,461 39,395 58,856 
Expiration of liquidity provisionsNovember 22, 2021February 26, 2022
Final maturity dateNovember 22, 2022February 26, 2024
Advanced as equity support$24,136 666 24,802 

(a)    On May 20, 2021, the Company extended the expiration of liquidity provisions and the maturity date for this warehouse facility an additional six months to November 22, 2021 and November 22, 2022, respectively. On June 28, 2021, the maximum financing amount for this warehouse facility increased to $770.0 million, and on June 30, 2021 the maximum financing amount decreased to $310.0 million.
(b)    On February 26, 2021, the Company extended the expiration of liquidity provisions and the maturity date for this warehouse facility an additional year to February 26, 2022 and February 26, 2024, respectively.
Asset-Backed Securitizations
The following table summarizes the asset-backed securitization transaction completed by the Company during the first six months of 2021.
NSLT 2021-1
Date securities issued6/30/21
Total original principal amount$797,000 
Class A senior notes:
Total principal amount$781,000 
Cost of funds
1-month LIBOR plus 0.50%
Final maturity date7/25/69
Class B subordinated notes:
Total principal amount$16,000 
Cost of funds
1-month LIBOR plus 1.25%
Final maturity date7/25/69

Private Education Loan Warehouse Facility
During 2020, the Company obtained a private education loan warehouse facility that had an aggregate maximum financing amount available of $200.0 million. On February 12, 2021, the Company decreased the maximum financing amount available for this facility to $175.0 million and extended the liquidity provisions and final maturity date to February 13, 2022 and February 13, 2023, respectively. As of June 30, 2021, $140.8 million was outstanding under this warehouse facility and $34.2 million was available for future funding. The facility has an advance rate of 80 to 90 percent and, as of June 30, 2021, the Company had $15.0 million advanced as equity support under this facility.
Consumer Loan Warehouse Facility
The Company had a $100.0 million consumer loan warehouse facility. On March 31, 2021, the Company terminated this facility.
Unsecured Line of Credit
The Company has a $455.0 million unsecured line of credit that has a maturity date of December 16, 2024. As of June 30, 2021, $85.0 million was outstanding on the line of credit and $370.0 million was available for future use. The line of credit provides that the Company may increase the aggregate financing commitments, through the existing lenders and/or through new lenders, up to a total of $550.0 million, subject to certain conditions.
Participation Agreement
The Company has an agreement with Union Bank and Trust Company ("Union Bank"), a related party, as trustee for various grantor trusts, under which Union Bank has agreed to purchase from the Company participation interests in FFELP loan asset-backed securities. As of June 30, 2021, $132.1 million of FFELP loan asset-backed securities were subject to outstanding participation interests held by Union Bank, as trustee, under this agreement. The agreement automatically renews annually and is terminable by either party upon five business days' notice. The Company can participate FFELP loan asset-backed securities to Union Bank to the extent of availability under the grantor trusts, up to $100.0 million or an amount in excess of $100.0 million if mutually agreed to by both parties. The Company maintains legal ownership of the FFELP loan asset-backed securities and, in its discretion, approves and accomplishes any sale, assignment, transfer, encumbrance, or other disposition of the securities. As such, the FFELP loan asset-backed securities under this agreement have been accounted for by the Company as a secured borrowing.
Repurchase Agreements
On May 3, 2021, the Company entered into a repurchase agreement with a non-affiliated third party, the proceeds of which are collateralized by private education loan asset-backed securities. The repurchase agreement has maturity dates of November 20, 2023 and December 20, 2023, or earlier if either party provides 180 days’ prior written notice. The Company incurs interest on amounts outstanding based on three-month LIBOR plus an applicable spread, and is subject to margin deficit payment requirements if the fair value of the securities subject to the repurchase agreement is less than the original purchase price of such securities on any scheduled reset date. Included in “bonds and notes payable” as of June 30, 2021 was $228.4 million subject to this repurchase agreement.
On June 23, 2021, the Company entered into an additional repurchase agreement with another non-affiliated third party, the proceeds of which are collateralized by private education loan asset-backed securities. The repurchase agreement has a maturity date of September 24, 2021. The Company incurs interest on amounts outstanding based on three-month LIBOR plus an applicable spread, and could be subject to margin deficit payment requirements if the fair value of the securities subject to the repurchase agreement is less than the original purchase price of such securities and the counter-party provides notice requiring such payment. Included in "bonds and notes payable" as of June 30, 2021 was $26.9 million subject to this repurchase agreement.
See note 5 for additional information about the private education loan asset-backed securities investments serving as collateral for these repurchase agreements.
Accrued Interest Liability
During the first quarter of 2021, the Company reversed a historical accrued interest liability of $23.8 million on certain bonds, which liability the Company determined is no longer probable of being required to be paid. The liability was initially recorded when certain asset-backed securitizations were acquired in 2011 and 2013. The reduction of this liability is reflected in (a reduction of) "interest on bonds and notes payable and bank deposits" in the consolidated statements of income.
v3.21.2
Derivative Financial Instruments
6 Months Ended
Jun. 30, 2021
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Derivative Financial Instruments Derivative Financial Instruments
The Company uses derivative financial instruments to manage interest rate risk. Derivative instruments used as part of the Company's risk management strategy are further described in note 6 of the notes to consolidated financial statements included in the 2020 Annual Report. A tabular presentation of such derivatives outstanding as of June 30, 2021 and December 31, 2020 is presented below.
Basis Swaps
The following table summarizes the Company’s outstanding basis swaps as of June 30, 2021 and December 31, 2020, in which the Company receives three-month LIBOR set discretely in advance and pays one-month LIBOR plus or minus a spread as defined in the agreements (the "1:3 Basis Swaps").
MaturityNotional amount
As ofAs of
June 30, 2021December 31, 2020
2021$— 250,000 
20222,000,000 2,000,000 
2023750,000 750,000 
20241,750,000 1,750,000 
20261,150,000 1,150,000 
2027250,000 250,000 
$5,900,000 6,150,000 

The weighted average rate paid by the Company on the 1:3 Basis Swaps as of June 30, 2021 and December 31, 2020 was one-month LIBOR plus 9.1 basis points.
Interest Rate Swaps – Floor Income Hedges
The following table summarizes the outstanding derivative instruments used by the Company to economically hedge loans earning fixed rate floor income.
As of June 30, 2021As of December 31, 2020
MaturityNotional amountWeighted average fixed rate paid by the Company (a)Notional amountWeighted average fixed rate paid by the Company (a)
2021$100,000 2.95 %$600,000 2.15 %
2022500,000 0.94 500,000 0.94 
2023900,000 0.62 900,000 0.62 
20242,500,000 0.35 2,000,000 0.32 
2025500,000 0.35 500,000 0.35 
2026150,000 0.85 — — 
2031100,000 1.53 — — 
 $4,750,000 0.56 %$4,500,000 0.70 %

(a)    For all interest rate derivatives, the Company receives discrete three-month LIBOR.
Consolidated Financial Statement Impact Related to Derivatives - Statements of Income
The following table summarizes the components of "derivative market value adjustments and derivative settlements, net" included in the consolidated statements of income.
Three months ended June 30,Six months ended June 30,
 2021202020212020
Settlements:  
1:3 basis swaps$(221)7,129 (240)9,242 
Interest rate swaps - floor income hedges(5,153)(1,308)(9,438)816 
Total settlements - (expense) income(5,374)5,821 (9,678)10,058 
Change in fair value:  
1:3 basis swaps(1,106)(2,872)1,693 (1,314)
Interest rate swaps - floor income hedges(509)(1,039)35,501 (23,199)
Total change in fair value - (expense) income(1,615)(3,911)37,194 (24,513)
Derivative market value adjustments and derivative settlements, net - (expense) income$(6,989)1,910 27,516 (14,455)
v3.21.2
Investments
6 Months Ended
Jun. 30, 2021
Investments [Abstract]  
Investments Investments
Private Education Loan Investment
In December of 2020, Wells Fargo announced the sale of its approximately $10.0 billion portfolio of private education loans representing approximately 445,000 borrowers. The Company has entered into a joint venture with other investors to acquire the loans, and under the joint venture the Company has an approximately 8 percent interest in the loans. In conjunction with the sale, the Company was selected as servicer of the portfolio. During March and throughout the second quarter of 2021, the borrowers were converted to the Company's servicing platform. The joint venture established a limited partnership that purchased the private education loans and funded such loans with a temporary warehouse facility. The Company is accounting for its membership interests in this partnership under the equity method of accounting and as of June 30, 2021, such investment was $8.3 million. This investment is included in “venture capital and funds – equity method” in the table below.
On May 20, 2021 and June 30, 2021, the joint venture completed asset-backed securitization transactions to permanently finance a total of $5.8 billion of the private education loans purchased by the joint venture. The Company is accounting for its approximately 8 percent residual interest in these securitizations as held-to-maturity beneficial interest investments. These investments are shown as “beneficial interest in private education loan securitizations” in the table below. On behalf of the joint venture, the Company is the sponsor and administrator for these loan securitizations. As sponsor, the Company is required to provide a certain level of risk retention, and has purchased bonds issued in such securitizations to satisfy this requirement. The bonds purchased to satisfy the risk retention requirement are included in “private education loan asset-backed securities – available for sale” in the table below and as of June 30, 2021, the fair value of these bonds was $307.3 million. The Company must retain these investment securities until the latest of (i) two years from the closing date of the securitization, (ii) the date the aggregate outstanding principal balance of the loans in the securitization is 33% or less of the initial loan balance, and (iii) the date the aggregate outstanding principal balance of the bonds is 33% or less of the aggregate initial outstanding principal balance of the bonds, at which time the Company can sell its investment securities (bonds) to a third party. The Company entered into repurchase agreements with third-parties, the proceeds of which were used to purchase a portion of the asset-backed investments, and such investments serve as collateral on the repurchase obligations. See note 3 for additional information about these repurchase agreements.
A summary of the Company's investments follows:
As of June 30, 2021As of December 31, 2020
Amortized costGross unrealized gainsGross unrealized lossesFair valueAmortized costGross unrealized gainsGross unrealized lossesFair value
Investments (at fair value):
FFELP loan asset-backed securities- available-for-sale (a)$357,935 13,498 — 371,433 338,475 8,040 (13)346,502 
Private education loan asset-backed securities - available-for-sale (b)306,395 898 — 307,293 — — — — 
Other debt securities - available-for-sale2,100 — 2,101 2,103 — 2,105 
Equity securities57,652 15,336 (3,865)69,123 36,227 8,768 (2,954)42,041 
Total investments (at fair value)$724,082 29,733 (3,865)749,950 376,805 16,810 (2,967)390,648 
Other Investments (not measured at fair value):
Venture capital and funds:
Measurement alternative (c)150,857 144,795 
Equity method26,307 14,018 
Other 883 894 
Total venture capital and funds178,047 159,707 
Real estate
Equity method46,748 50,291 
Notes receivable3,500 847 
Total real estate50,248 51,138 
Investment in ALLO:
Voting interest/equity method (d)108,271 129,396 
Preferred membership interest and accrued and unpaid preferred return (e)133,257 228,916 
Total investment in ALLO241,528 358,312 
Solar (f)(60,862)(30,373)
Beneficial interest in private education loan securitizations (g)36,079 — 
Beneficial interest in federally insured loan securitizations (g)27,955 30,377 
Beneficial interest in consumer loan securitizations, net of allowance for credit losses of $4,449 as of December 31, 2020 (g)
40,983 27,954 
Tax liens and affordable housing4,029 5,177 
Total investments (not measured at fair value)518,007 602,292 
Total investments$1,267,957 $992,940 

(a)    As of June 30, 2021, $132.1 million (par value) of FFELP loan asset-backed securities were subject to participation interests held by Union Bank. See note 3 for additional information.
(b)    As of June 30, 2021, a total of $293.9 million (par value) of private education loan asset-backed securities were subject to repurchase agreements with third-parties. See note 3 for additional information.
(c)    The Company has an investment in Agile Sports Technologies, Inc. (doing business as “Hudl”) that is included in “venture capital and funds” in the above table. On May 27, 2021, the Company made an additional equity investment of approximately $5 million in Hudl, as one of the participants in an equity raise completed by Hudl. Prior to the additional 2021 investment, the Company had direct and indirect equity ownership interests in Hudl of less than 20%, which did not materially change as a result of this transaction. The Company accounts for its investment in Hudl using the measurement alternative method, which requires it to adjust its carrying value of the investment for changes resulting from observable market transactions. For accounting purposes, the May 2021 equity raise transaction was not considered an observable market transaction (not orderly) because it was not subject to customary marketing activities and the price was contractually agreed to during Hudl's prior May 2020 equity raise. Accordingly, the Company did not adjust its carrying value of its Hudl investment to the May 2021 transaction value. As of June 30, 2021, the carrying amount of the Company's investment in Hudl is $133.9 million.
David S. Graff, who has served on the Company's Board of Directors since May 2014, is CEO, co-founder, and a director of Hudl.
(d)    The Company accounts for its voting membership interests in ALLO Holdings LLC, a holding company for ALLO Communications LLC (collectively referred to as "ALLO") under the Hypothetical Liquidation at Book Value ("HLBV") method of accounting. The HLBV method of accounting is used by the Company for equity method investments when the liquidation rights and priorities as defined by an equity investment agreement differ from what is reflected by the underlying percentage ownership or voting interests. The Company applies the HLBV method using a balance sheet approach. A calculation is prepared at each balance sheet date to determine the amount that the Company would receive if an equity investment entity were to liquidate its net assets and distribute that cash to the investors based on the contractually defined liquidation priorities. The difference between the calculated liquidation distribution amounts at the beginning and the end of the reporting period, after adjusting for capital contributions and distributions, is the Company’s share of the earnings or losses from the equity investment for the period. Because the Company will be able to utilize certain tax losses related to ALLO’s operations, the equity investment agreements for the Company have liquidation rights and priorities that are sufficiently different from the voting membership interests percentages such that the HLBV method of accounting was deemed appropriate. Accordingly, the recognition of earnings or losses during any reporting period related to the Company’s equity investment in ALLO may or may not reflect its voting membership interests percentage and could vary substantially from those calculated based on the Company’s voting membership interests in ALLO.
During the three and six months ended June 30, 2021, the Company recognized income of $1.1 million and losses of $21.1 million, respectively, under the HLBV method of accounting on its ALLO voting membership interests investment. In the second quarter of 2021, the Company revised its accounting policy to correct for an error in its method of applying the HLBV method of accounting for its investment in ALLO. Previously, the Company calculated Nelnet’s liquidation basis in ALLO under the HLBV method by using Nelnet’s proportionate share of tax losses and amortizing any basis difference using tax methods. The Company has determined that Nelnet’s liquidation basis in ALLO under the HLBV method should equal ALLO’s GAAP losses and amortizing any basis difference using book lives. During the second quarter of 2021, the Company recorded an adjustment to reflect the cumulative net impact on prior periods (since the deconsolidation of ALLO on December 21, 2020) for the correction of this error that resulted in a $14.0 million increase to the Company’s ALLO investment balance and a corresponding pre-tax increase to other income (a $10.6 million after tax, or $0.27 per share, increase to net income). The Company concluded this error had an immaterial impact on 2021 results as well as the results for prior periods.
Assuming ALLO continues its planned growth in existing and new communities, it will continue to invest substantial amounts in property and equipment to build the network and connect customers. The resulting recognition of depreciation and development costs could result in continuing net operating losses by ALLO under GAAP. Applying the HLBV method of accounting, the Company will continue to recognize a significant portion of ALLO’s anticipated losses over the next several years. The Company currently anticipates such losses in the second half of 2021 to approximate the amount of total losses incurred during the first half of 2021. Income and losses from the Company's investment in ALLO are included in "other" in "other income/expense" on the consolidated statements of income.
(e)    As of June 30, 2021, the outstanding preferred membership interests and accrued and unpaid preferred return of ALLO held by the Company was $129.7 million and $3.6 million, respectively. The preferred membership interests of ALLO held by the Company earn a preferred annual return of 6.25 percent. During the three and six months ended June 30, 2021, the Company recognized income on its ALLO preferred membership interests of $2.0 million and $4.3 million, respectively, that is included in "other" in "other income/expense" on the consolidated statements of income.
On January 19, 2021, ALLO obtained certain private debt financing facilities from unrelated third-party lenders providing for aggregate financing of up to $230.0 million. With proceeds from this transaction, ALLO redeemed a portion of its non-voting preferred membership interests held by the Company in exchange for an aggregate redemption price payment to the Company of $100.0 million. Under October 2020 recapitalization agreements for ALLO, the parties have agreed to use commercially reasonable efforts (which expressly excludes requiring ALLO to raise any additional equity financing or sell any assets) to cause ALLO to redeem, on or before April 2024, the remaining preferred membership interests of ALLO held by the Company, plus the amount of accrued and unpaid preferred return on such interests.
(f)    The Company makes investments in entities that promote renewable energy sources (solar). The Company's investments in these entities generate a return primarily through the realization of federal income tax credits, operating cash flows, and other tax benefits, such as tax deductions from operating losses of the investments, over specified time periods which range from 5 to 6 years. As of June 30, 2021, the Company has funded a total of $162.0 million in solar investments, which includes $19.5 million funded by syndication partners. The carrying value of the Company's solar investments are reduced by tax credits earned when the solar project is placed in service. The solar investment balance at June 30, 2021 represents total tax credits earned on solar projects placed in service through June 30, 2021 being larger than total payments made by the Company on such projects. The Company is committed to fund an additional $68.7 million on these projects, of which $34.9 million will be funded by syndication partners.
The Company accounts for its solar investments using the HLBV method of accounting. For the majority of the Company's solar investments, the HLBV method of accounting results in accelerated losses in the initial years of investment. During the three months ended June 30, 2021 and 2020, the Company recognized pre-tax losses and income of $2.3 million and $2.0 million, respectively, and for the six months ended June 30, 2021 and 2020, the Company recognized pre-tax losses of $4.0 million and $0.8 million, respectively, on its solar investments. These losses and income are included in "other" in "other income/expense" on the consolidated statements of income.
(g)    The Company has purchased partial ownership in certain private education, federally insured, and consumer loan securitizations. As of the latest remittance reports filed by the various trusts prior to June 30, 2021, the Company's ownership correlates to approximately $460 million, $495 million, and $280 million of private education, federally insured, and consumer loans, respectively, included in these securitizations.
During the first quarter of 2020, the Company recorded a $26.3 million provision charge related to the Company's beneficial interest in consumer loan securitizations due to distressed economic conditions resulting from the COVID-19 pandemic. Due to improved economic conditions, the Company has reduced the allowance for credit losses related to the consumer loan beneficial interests, including reducing such allowance by $2.4 million during the first quarter of 2021. As of March 31, 2021, the Company no longer has an allowance for credit losses associated with the consumer loan beneficial interests. The activity related to the allowance for credit losses related to the consumer loan beneficial interests is included in “impairment expense and provision for beneficial interests, net” on the consolidated statements of income.
v3.21.2
Intangible Assets
6 Months Ended
Jun. 30, 2021
Intangible Assets, Net (Excluding Goodwill) [Abstract]  
Intangible Assets Intangible Assets
Intangible assets consisted of the following:
Weighted average remaining useful life as of
June 30, 2021 (months)
As ofAs of
June 30, 2021December 31, 2020
Amortizable intangible assets, net:  
Customer relationships (net of accumulated amortization of $91,996 and $83,419, respectively)
107$53,296 66,974 
Computer software (net of accumulated amortization of $2,685 and $4,127, respectively)
305,168 6,430 
Trade names (net of accumulated amortization of $5,121 and $3,455, respectively)
— 1,666 
Total - amortizable intangible assets, net100$58,464 75,070 

The Company recorded amortization expense on its intangible assets of $8.3 million and $7.4 million during the three months ended June 30, 2021 and 2020, respectively, and $16.6 million and $14.8 million during the six months ended June 30, 2021 and 2020, respectively. The Company will continue to amortize intangible assets over their remaining useful lives. As of June 30, 2021, the Company estimates it will record amortization expense as follows:
2021 (July 1 - December 31)$6,435 
20229,939 
20239,830 
20247,457 
20254,644 
2026 and thereafter20,159 
 $58,464 
v3.21.2
Goodwill
6 Months Ended
Jun. 30, 2021
Goodwill [Abstract]  
Goodwill Goodwill
The carrying amount of goodwill as of June 30, 2021 and December 31, 2020 by reportable operating segment was as follows:
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingAsset Generation and ManagementNelnet BankCorporate and Other ActivitiesTotal
Goodwill balance$23,639 76,570 41,883 — — 142,092 
v3.21.2
Property and Equipment
6 Months Ended
Jun. 30, 2021
Property, Plant and Equipment [Abstract]  
Property and Equipment Property and Equipment
Property and equipment consisted of the following:
As ofAs of
Useful lifeJune 30, 2021December 31, 2020
Computer equipment and software
1-5 years
$207,206 172,664 
Building and building improvements
5-48 years
54,545 52,444 
Office furniture and equipment
1-10 years
23,243 21,899 
Leasehold improvements
1-15 years
9,387 9,168 
Transportation equipment
5-10 years
4,857 4,857 
Land3,642 3,642 
Construction in progress8,169 18,478 
311,049 283,152 
Accumulated depreciation(182,522)(159,625)
Total property and equipment, net$128,527 123,527 
The Company recorded depreciation expense on its property and equipment of $12.0 million and $22.0 million during the three months ended June 30, 2021 and 2020, respectively, and $23.8 million and $42.3 million during the six months ended June 30, 2021 and 2020, respectively
v3.21.2
Earnings per Common Share
6 Months Ended
Jun. 30, 2021
Earnings Per Share [Abstract]  
Earnings per Common Share Earnings per Common Share
Presented below is a summary of the components used to calculate basic and diluted earnings per share. The Company applies the two-class method in computing both basic and diluted earnings per share, which requires the calculation of separate earnings per share amounts for common stock and unvested share-based awards. Unvested share-based awards that contain nonforfeitable rights to dividends are considered securities which participate in undistributed earnings with common stock.
 Three months ended June 30,
20212020
Common shareholdersUnvested restricted stock shareholdersTotalCommon shareholdersUnvested restricted stock shareholdersTotal
Numerator:
Net income attributable to Nelnet, Inc.$82,479 1,388 83,867 85,243 1,239 86,482 
Denominator:
Weighted-average common shares outstanding - basic and diluted38,100,092 641,394 38,741,486 38,641,794 561,610 39,203,404 
Earnings per share - basic and diluted$2.16 2.16 2.16 2.21 2.21 2.21 
Six months ended June 30,
20212020
Common shareholdersUnvested restricted stock shareholdersTotalCommon shareholdersUnvested restricted stock shareholdersTotal
Numerator:
Net income attributable to Nelnet, Inc.$204,209 3,256 207,465 45,305 645 45,950 
Denominator:
Weighted-average common shares outstanding - basic and diluted38,065,869 607,033 38,672,902 39,023,624 555,835 39,579,459 
Earnings per share - basic and diluted$5.36 5.36 5.36 1.16 1.16 1.16 
v3.21.2
Segment Reporting
6 Months Ended
Jun. 30, 2021
Segment Reporting [Abstract]  
Segment Reporting Segment Reporting
See note 15 of the notes to consolidated financial statements included in the 2020 Annual Report for a description of the Company's operating segments. The following tables include the results of each of the Company's operating segments reconciled to the consolidated financial statements.
 Three months ended June 30, 2021
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunications (a)Asset
Generation and
Management
Nelnet BankCorporate and Other ActivitiesEliminationsTotal
Total interest income$30 210 — 129,965 2,041 1,524 (187)133,583 
Interest expense23 — — 48,670 392 1,093 (187)49,991 
Net interest income210 — 81,295 1,649 431 — 83,592 
Less provision (negative provision) for loan losses— — — 305 69 — — 374 
Net interest income after provision for loan losses210 — 80,990 1,580 431 — 83,218 
Other income/expense:
Loan servicing and systems revenue112,094 — — — — — — 112,094 
Intersegment revenue8,480 — — — — (8,483)— 
Education technology, services, and payment processing revenue— 76,702 — — — — — 76,702 
Communications revenue— — — — — — — — 
Other701 — — 2,316 19,900 — 22,921 
Gain on sale of loans— — — 15,271 — — — 15,271 
Impairment expense and provision for beneficial interests, net— — — — — (500)— (500)
Derivative settlements, net— — — (5,374)— — — (5,374)
Derivative market value adjustments, net— — — (1,615)— — — (1,615)
Total other income/expense121,275 76,705 — 10,598 19,400 (8,483)219,499 
Cost of services:
Cost to provide education technology, services, and payment processing services— 21,676 — — — — — 21,676 
Cost to provide communications services— — — — — — — — 
Total cost of services— 21,676 — — — — — 21,676 
Operating expenses:
Salaries and benefits68,388 27,094 — 556 1,578 21,351 — 118,968 
Depreciation and amortization7,974 2,956 — — — 9,305 — 20,236 
Other expenses13,273 4,437 — 3,567 237 11,074 — 32,587 
Intersegment expenses, net16,134 3,520 — 8,549 37 (19,757)(8,483)— 
Total operating expenses105,769 38,007 — 12,672 1,852 21,973 (8,483)171,791 
Income (loss) before income taxes15,513 17,232 — 78,916 (268)(2,142)— 109,250 
Income tax (expense) benefit (b)(3,723)(4,136)— (18,940)64 497 — (26,237)
Net income (loss)11,790 13,096 — 59,976 (204)(1,645)— 83,013 
Net loss (income) attributable to noncontrolling interests— — — — — 854 — 854 
Net income (loss) attributable to Nelnet, Inc.$11,790 13,096 — 59,976 (204)(791)— 83,867 
Total assets as of June 30, 2021$205,214 424,079 — 20,783,755 407,611 1,489,212 (281,008)23,028,863 

(a) On December 21, 2020, the Company deconsolidated ALLO from the Company’s consolidated financial statements. See note 2 of the notes to consolidated financial statements included in the 2020 Annual Report for a description of the transaction and a summary of the deconsolidation impact. Accordingly, there are no operating results for the (former) Communications operating segment in 2021.
(b) Income taxes for the Nelnet Bank operating segment reflect Nelnet Bank's actual tax expense/benefit as allocated and reflected in its Call Report filed with the Federal Deposit Insurance Corporation. Income taxes for all other operating segments are allocated based on 24% of that segment's income before taxes. The difference between the consolidated income tax expense and the sum of taxes calculated for each operating segment is included in income taxes in Corporate and Other Activities.
 Three months ended June 30, 2020
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunicationsAsset
Generation and
Management
Nelnet Bank (a)Corporate and Other ActivitiesEliminationsTotal
Total interest income$52 420 — 150,583 — 1,196 (368)151,883 
Interest expense28 21 — 84,489 — 1,078 (368)85,248 
Net interest income24 399 — 66,094 — 118 — 66,635 
Less provision (negative provision) for loan losses— — — 2,999 — — — 2,999 
Net interest income after provision for loan losses24 399 — 63,095 — 118 — 63,636 
Other income/expense:
Loan servicing and systems revenue111,042 — — — — — — 111,042 
Intersegment revenue8,537 — — — — (8,540)— 
Education technology, services, and payment processing revenue— 59,304 — — — — — 59,304 
Communications revenue— — 18,998 — — — — 18,998 
Other1,914 — 392 732 — 57,089 — 60,127 
Gain on sale of loans— — — — — — — — 
Impairment expense and provision for beneficial interests, net— — — — — (332)— (332)
Derivative settlements, net— — — 5,821 — — — 5,821 
Derivative market value adjustments, net— — — (3,911)— — — (3,911)
Total other income/expense121,493 59,307 19,390 2,642 — 56,757 (8,540)251,049 
Cost of services:
Cost to provide education technology, services, and payment processing services— 15,376 — — — — — 15,376 
Cost to provide communications services— — 5,743 — — — — 5,743 
Total cost of services— 15,376 5,743 — — — — 21,119 
Operating expenses:
Salaries and benefits68,401 24,522 5,570 421 — 20,334 — 119,247 
Depreciation and amortization9,142 2,362 10,824 — — 7,065 — 29,393 
Other expenses13,380 2,326 3,774 4,863 — 12,710 — 37,052 
Intersegment expenses, net15,996 3,429 536 9,055 — (20,476)(8,540)— 
Total operating expenses106,919 32,639 20,704 14,339 — 19,633 (8,540)185,692 
Income (loss) before income taxes14,598 11,691 (7,057)51,398 — 37,242 — 107,874 
Income tax (expense) benefit(3,504)(2,806)1,694 (12,336)— (4,312)— (21,264)
Net income (loss)11,094 8,885 (5,363)39,062 — 32,930 — 86,610 
Net loss (income) attributable to noncontrolling interests— — — — — (128)— (128)
Net income (loss) attributable to Nelnet, Inc.$11,094 8,885 (5,363)39,062 — 32,802 — 86,482 
Total assets as of June 30, 2020$221,313 351,392 301,741 21,136,268 — 732,994 (132,500)22,611,208 

(a) Nelnet Bank launched operations on November 2, 2020. Accordingly, there are no operating results for the Nelnet Bank operating segment in the three months ended June 30, 2020.
Six months ended June 30, 2021
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunications (a)Asset
Generation and
Management
Nelnet BankCorporate and Other ActivitiesEliminationsTotal
Total interest income$63 473 — 256,367 3,418 2,770 (405)262,686 
Interest expense47 — — 75,620 586 1,916 (405)77,764 
Net interest income16 473 — 180,747 2,832 854 — 184,922 
Less provision (negative provision) for loan losses— — — (17,165)491 — — (16,674)
Net interest income after provision for loan losses16 473 — 197,912 2,341 854 — 201,596 
Other income/expense:
Loan servicing and systems revenue223,611 — — — — — — 223,611 
Intersegment revenue16,748 — — — — (16,754)— 
Education technology, services, and payment processing revenue— 171,960 — — — — — 171,960 
Communications revenue— — — — — — — — 
Other1,814 — — 2,760 26 13,716 — 18,317 
Gain on sale of loans— — — 15,271 — — — 15,271 
Impairment expense and provision for beneficial interests, net— — — 2,436 — (500)— 1,936 
Derivative settlements, net— — — (9,678)— — — (9,678)
Derivative market value adjustments, net— — — 37,194 — — — 37,194 
Total other income/expense242,173 171,966 — 47,983 26 13,216 (16,754)458,611 
Cost of services:
Cost to provide education technology, services, and payment processing services— 48,728 — — — — — 48,728 
Cost to provide communications services— — — — — — — — 
Total cost of services— 48,728 — — — — — 48,728 
Operating expenses:
Salaries and benefits134,846 53,035 — 1,051 3,065 42,761 — 234,759 
Depreciation and amortization16,166 6,027 — — — 18,225 — 40,419 
Other expenses26,557 9,259 — 7,344 781 25,346 — 69,286 
Intersegment expenses, net33,024 7,184 — 16,976 40 (40,470)(16,754)— 
Total operating expenses210,593 75,505 — 25,371 3,886 45,862 (16,754)344,464 
Income (loss) before income taxes31,596 48,206 — 220,524 (1,519)(31,792)— 267,015 
Income tax (expense) benefit (b)(7,583)(11,570)— (52,926)351 10,630 — (61,098)
Net income (loss)24,013 36,636 — 167,598 (1,168)(21,162)— 205,917 
Net loss (income) attributable to noncontrolling interests— — — — — 1,548 — 1,548 
Net income (loss) attributable to Nelnet, Inc.$24,013 36,636 — 167,598 (1,168)(19,614)— 207,465 
Total assets as of June 30, 2021$205,214 424,079 — 20,783,755 407,611 1,489,212 (281,008)23,028,863 

(a) On December 21, 2020, the Company deconsolidated ALLO from the Company’s consolidated financial statements. See note 2 of the notes to consolidated financial statements included in the 2020 Annual Report for a description of the transaction and a summary of the deconsolidation impact. Accordingly, there are no operating results for the (former) Communications operating segment in 2021.
(b) Income taxes for the Nelnet Bank operating segment reflect Nelnet Bank's actual tax expense/benefit as allocated and reflected in its Call Report filed with the Federal Deposit Insurance Corporation. Income taxes for all other operating segments are allocated based on 24% of that segment's income before taxes. The difference between the consolidated income tax expense and the sum of taxes calculated for each operating segment is included in income taxes in Corporate and Other Activities.
Six months ended June 30, 2020
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunicationsAsset
Generation and
Management
Nelnet Bank (a)Corporate and Other ActivitiesEliminationsTotal
Total interest income$369 2,411 — 336,509 — 2,751 (967)341,074 
Interest expense73 38 — 217,737 — 2,485 (967)219,366 
Net interest income296 2,373 — 118,772 — 266 — 121,708 
Less provision (negative provision) for loan losses— — — 79,297 — — — 79,297 
Net interest income after provision for loan losses296 2,373 — 39,475 — 266 — 42,411 
Other income/expense:
Loan servicing and systems revenue223,778 — — — — — — 223,778 
Intersegment revenue19,591 14 — — — — (19,605)— 
Education technology, services, and payment processing revenue— 142,979 — — — — — 142,979 
Communications revenue— — 37,179 — — — — 37,179 
Other4,544 — 745 3,947 — 59,172 — 68,408 
Gain on sale of loans— — — 18,206 — — — 18,206 
Impairment expense and provision for beneficial interests, net— — — (26,303)— (8,116)— (34,419)
Derivative settlements, net— — — 10,058 — — — 10,058 
Derivative market value adjustments, net— — — (24,513)— — — (24,513)
Total other income/expense247,913 142,993 37,924 (18,605)— 51,056 (19,605)441,676 
Cost of services:
Cost to provide education technology, services, and payment processing services— 38,181 — — — — — 38,181 
Cost to provide communications services— — 11,325 — — — — 11,325 
Total cost of services— 38,181 11,325 — — — — 49,506 
Operating expenses:
Salaries and benefits138,894 48,218 10,986 863 — 40,163 — 239,125 
Depreciation and amortization17,990 4,749 21,330 — — 12,972 — 57,041 
Other expenses30,870 8,418 7,463 8,581 — 25,108 — 80,439 
Intersegment expenses, net32,235 6,756 1,160 20,971 — (41,517)(19,605)— 
Total operating expenses219,989 68,141 40,939 30,415 — 36,726 (19,605)376,605 
Income (loss) before income taxes28,220 39,044 (14,340)(9,545)— 14,596 — 57,976 
Income tax (expense) benefit(6,773)(9,371)3,442 2,291 — (720)— (11,131)
Net income (loss)21,447 29,673 (10,898)(7,254)— 13,876 — 46,845 
Net loss (income) attributable to noncontrolling interests— — — — — (895)— (895)
Net income (loss) attributable to Nelnet, Inc.$21,447 29,673 (10,898)(7,254)— 12,981 — 45,950 
Total assets as of June 30, 2020$221,313 351,392 301,741 21,136,268 — 732,994 (132,500)22,611,208 

(a) Nelnet Bank launched operations on November 2, 2020. Accordingly, there are no operating results for the Nelnet Bank operating segment in the six months ended June 30, 2020.
v3.21.2
Disaggregated Revenue
6 Months Ended
Jun. 30, 2021
Revenue from Contract with Customer [Abstract]  
Disaggregated Revenue Disaggregated Revenue
The following tables provide disaggregated revenue by service offering and/or customer type for the Company's fee-based reportable operating segments (except ALLO).
Loan Servicing and Systems
 Three months ended June 30,Six months ended June 30,
 2021202020212020
Government servicing - Nelnet$35,376 37,360 70,248 76,010 
Government servicing - Great Lakes43,863 45,213 87,165 91,660 
Private education and consumer loan servicing12,816 8,196 21,364 16,805 
FFELP servicing4,703 4,917 9,373 10,531 
Software services 7,374 10,651 15,827 21,969 
Outsourced services7,962 4,705 19,634 6,803 
Loan servicing and systems revenue$112,094 111,042 223,611 223,778 

Education Technology, Services, and Payment Processing
 Three months ended June 30,Six months ended June 30,
 2021202020212020
Tuition payment plan services$26,538 22,947 56,088 54,534 
Payment processing25,008 21,168 58,046 52,910 
Education technology and services24,733 14,927 57,055 34,980 
Other423 262 771 555 
Education technology, services, and payment processing revenue$76,702 59,304 171,960 142,979 

Other Income/Expense
The following table provides the components of "other" in "other income/expense" on the consolidated statements of income:
Three months ended June 30,Six months ended June 30,
2021202020212020
Income/gains from investments, net$15,591 51,111 24,089 50,085 
ALLO preferred return2,020 — 4,342 — 
Investment advisory services1,145 922 3,842 3,724 
Income (loss) from ALLO voting membership interest investment1,094 — (21,125)— 
Borrower late fee income744 319 1,184 3,506 
Management fee revenue701 1,914 1,814 4,544 
(Loss) income from solar investments(2,302)2,040 (3,982)(799)
Other3,928 3,821 8,153 7,348 
$22,921 60,127 18,317 68,408 
v3.21.2
Major Customer
6 Months Ended
Jun. 30, 2021
Risks and Uncertainties [Abstract]  
Major Customer Major Customer
Nelnet Servicing, LLC ("Nelnet Servicing") and Great Lakes Educational Loan Services, Inc. ("Great Lakes"), subsidiaries of the Company, each earn loan servicing revenue from a servicing contract with the Department of Education (the "Department"). Revenue earned by Nelnet Servicing related to this contract was $35.4 million and $37.4 million for the three months ended June 30, 2021 and 2020, and $70.2 million and $76.0 million for the six months ended June 30, 2021 and 2020, respectively. Revenue earned by Great Lakes related to this contract was $43.9 million and $45.2 million for the three months ended June 30, 2021 and 2020, and $87.2 million and $91.7 million for the six months ended June 30, 2021 and 2020, respectively. As of June 30, 2021, Nelnet Servicing and Great Lakes service 5.6 million and 7.6 million borrowers, respectively, under their contracts with the Department.
On June 9, 2021, Nelnet Servicing and Great Lakes each received Modifications of Contract with an effective date of June 15, 2021 from the Department pursuant to which the Department exercised its option to extend the student loan servicing contracts between the Department and each of Nelnet Servicing and Great Lakes from June 14, 2021 through December 14, 2021. The Consolidated Appropriations Act, 2021, signed into law on December 27, 2020, provides that the Department may extend the period of performance for the servicing contracts, as amended by the modifications, for up to two additional years to December 14, 2023.
The Department is conducting a contract procurement process entitled Next Generation Financial Services Environment (“NextGen”) for a new framework for the servicing of all student loans owned by the Department. On January 15, 2019, the Department issued solicitations for certain NextGen components, including the NextGen Enhanced Processing Solution (“EPS”), which was for a technology servicing system and certain processing functions the Department planned to use under NextGen to service the Department's student loan customers, and the NextGen Business Processing Operations (“BPO”), which is for the back office and call center operational functions for servicing the Department's student loan customers.
On June 24, 2020, the Department awarded and signed contracts with five other companies in connection with the BPO solicitation. On July 10, 2020, the Department cancelled the solicitation for the EPS component. In the Department's description of its cancellation of the EPS solicitation component, the Department indicated that it continues to be committed to the goals and vision of NextGen, and that it would be introducing a new solicitation to continue the NextGen strategy in the future. On October 28, 2020, the Department issued a new federal loan servicing solicitation for an Interim Servicing Solution ("ISS"). ISS was a follow-on to the existing contracts, which would award a full system and servicing solution to two providers. Under ISS, the selected providers would have provided the technology platform to host the Department's student loan portfolio; customer service (including contact centers) and back-office processing; digital engagement layer including borrower-facing website and mobile-applications; intake, imaging, and fulfillment; and portfolio-level operations. As the companies awarded BPO contracts are onboarded, contact center and back-office operations would have shifted from the ISS contract to the BPO providers. The Consolidated Appropriations Act, 2021 contains provisions directing certain aspects of the NextGen process, including that any new federal student loan servicing environment shall provide for the participation of multiple student loan servicers and the allocation of borrower accounts to eligible student loan servicers based on performance, and directed the suspension of awarding any ISS contract for at least 90 days. On January 9, 2021, the Department suspended the ISS solicitation, and on June 25, 2021, the Department cancelled the ISS solicitation.
v3.21.2
Fair Value
6 Months Ended
Jun. 30, 2021
Fair Value Disclosures [Abstract]  
Fair Value Fair Value
The following tables present the Company’s financial assets and liabilities that are measured at fair value on a recurring basis.

 As of June 30, 2021As of December 31, 2020
 Level 1Level 2TotalLevel 1Level 2Total
Assets:   
Investments:
FFELP loan asset-backed debt securities - available-for-sale$— 371,433 371,433 — 346,502 346,502 
Private education loan asset-backed debt securities - available-for-sale— 307,293 307,293 — — — 
Other debt securities - available-for-sale100 2,001 2,101 103 2,002 2,105 
Equity securities (a)34,550 — 34,550 10,114 — 10,114 
Equity securities measured at net asset value (b)34,573 31,927 
Total investments 34,650 680,727 749,950 10,217 348,504 390,648 
Total assets$34,650 680,727 749,950 10,217 348,504 390,648 
(a) As of June 30, 2021, $14.8 million and $19.8 million of equity securities were classified as trading and available-for-sale, respectively. All equity securities as of December 31, 2020 were classified as available-for-sale.
(b) In accordance with the Fair Value Measurements Topic of the FASB Accounting Standards Codification, certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy.
The following table summarizes the fair values of all of the Company’s financial instruments on the consolidated balance sheets:
 As of June 30, 2021
 Fair valueCarrying valueLevel 1Level 2Level 3
Financial assets:    
Loans receivable$20,712,564 19,352,681 — — 20,712,564 
Accrued loan interest receivable834,989 834,989 — 834,989 — 
Cash and cash equivalents212,989 212,989 212,989 — — 
Investments (at fair value)749,950 749,950 34,650 680,727 — 
Beneficial interest in loan securitizations123,329 105,017 — — 123,329 
Restricted cash616,711 616,711 616,711 — — 
Restricted cash – due to customers247,673 247,673 247,673 — — 
Financial liabilities:  
Bonds and notes payable19,639,727 19,381,835 — 19,639,727 — 
Accrued interest payable4,922 4,922 — 4,922 — 
Bank deposits201,957 202,841 44,632 157,325 — 
Due to customers303,173 303,173 303,173 — — 
 As of December 31, 2020
 Fair valueCarrying valueLevel 1Level 2Level 3
Financial assets:    
Loans receivable$20,454,132 19,391,045 — — 20,454,132 
Accrued loan interest receivable794,611 794,611 — 794,611 — 
Cash and cash equivalents121,249 121,249 121,249 — — 
Investments (at fair value)390,648 390,648 10,217 348,504 — 
Beneficial interest in loan securitizations58,709 58,331 — — 58,709 
Restricted cash553,175 553,175 553,175 — — 
Restricted cash – due to customers283,971 283,971 283,971 — — 
Financial liabilities:  
Bonds and notes payable19,270,810 19,320,726 — 19,270,810 — 
Accrued interest payable28,701 28,701 — 28,701 — 
Bank deposits54,599 54,633 48,422 6,177 — 
Due to customers301,471 301,471 301,471 — — 
The methodologies for estimating the fair value of financial assets and liabilities are described in note 22 of the notes to consolidated financial statements included in the 2020 Annual Report.
v3.21.2
Basis of Financial Reporting (Policies)
6 Months Ended
Jun. 30, 2021
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Basis of Financial Reporting The accompanying unaudited consolidated financial statements of Nelnet, Inc. and subsidiaries (the “Company”) as of June 30, 2021 and for the three and six months ended June 30, 2021 and 2020 have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2020 and, in the opinion of the Company’s management, the unaudited consolidated financial statements reflect all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of results of operations for the interim periods presented. The preparation of financial statements in conformity with U.S. generally accepted accounting principles ("GAAP") requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Operating results for the three and six months ended June 30, 2021 are not necessarily indicative of the results for the year ending December 31, 2021. The unaudited consolidated financial statements should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended December 31, 2020 (the "2020 Annual Report").
v3.21.2
Loans and Accrued Interest Receivable and Allowance for Loan Losses (Tables)
6 Months Ended
Jun. 30, 2021
Receivables [Abstract]  
Loans Receivable
Loans and accrued interest receivable consisted of the following:
As ofAs of
 June 30, 2021December 31, 2020
Non-Nelnet Bank:
Federally insured student loans:
Stafford and other$4,420,716 4,383,000 
Consolidation14,518,148 14,746,173 
Total18,938,864 19,129,173 
Private education loans350,094 320,589 
Consumer loans42,767 109,346 
Non-Nelnet Bank loans19,331,725 19,559,108 
Nelnet Bank:
Federally insured student loans97,167 — 
Private education loans93,404 17,543 
Nelnet Bank loans190,571 17,543 
 
Accrued interest receivable834,989 794,611 
Loan discount, net of unamortized loan premiums and deferred origination costs(23,896)(9,908)
Allowance for loan losses:
Non-Nelnet Bank:
Federally insured loans(120,802)(128,590)
Private education loans(19,403)(19,529)
Consumer loans(4,702)(27,256)
Non-Nelnet Bank allowance for loan losses(144,907)(175,375)
Nelnet Bank:
Federally insured loans(245)— 
Private education loans(567)(323)
Nelnet Bank allowance for loan losses(812)(323)
 $20,187,670 20,185,656 
Allowance for Loan Losses
The following table presents the activity in the allowance for loan losses by portfolio segment.
Balance at beginning of periodImpact of ASC 326 adoptionProvision (negative provision) for loan lossesCharge-offsRecoveriesInitial allowance on loans purchased with credit deterioration (a)Loan salesBalance at end of period
 Three months ended June 30, 2021
Non-Nelnet Bank
Federally insured loans$121,846 — (397)(1,172)— 525 — 120,802 
Private education loans20,670 — (1,004)(403)139 — 19,403 
Consumer loans14,134 — 1,706 (1,464)235 — (9,909)4,702 
Nelnet Bank
Federally insured loans— — 245 — — — — 245 
Private education loans744 — (176)— — — (1)567 
$157,394 — 374 (3,039)374 525 (9,909)145,719 
Three months ended June 30, 2020
Non-Nelnet Bank
Federally insured loans$146,759 — (1,950)(6,080)— 6,100 — 144,829 
Private education loans23,056 — 2,322 (26)183 — — 25,535 
Consumer loans39,053 — 2,627 (2,820)221 — — 39,081 
$208,868 — 2,999 (8,926)404 6,100 — 209,445 
Six months ended June 30, 2021
Non-Nelnet Bank
Federally insured loans$128,590 — (7,880)(1,233)— 1,325 — 120,802 
Private education loans19,529 — 427 (896)341 — 19,403 
Consumer loans27,256 — (9,712)(3,414)481 — (9,909)4,702 
Nelnet Bank
Federally insured loans— — 245 — — — — 245 
Private education loans323 — 246 — — — (2)567 
$175,698 — (16,674)(5,543)822 1,325 (9,909)145,719 
Six months ended June 30, 2020
Non-Nelnet Bank
Federally insured loans$36,763 72,291 37,373 (12,398)— 10,800 — 144,829 
Private education loans9,597 4,797 12,121 (1,355)375 — — 25,535 
Consumer loans15,554 13,926 29,803 (7,170)468 — (13,500)39,081 
$61,914 91,014 79,297 (20,923)843 10,800 (13,500)209,445 
a) During the three months ended June 30, 2021 and 2020, and six months ended June 30, 2021 and 2020, the Company acquired $34.7 million (par value), $292.7 million (par value), $88.7 million (par value), and $583.9 million (par value), respectively, of federally insured rehabilitation loans that met the definition of PCD loans when they were purchased by the Company.
Loan Status and Delinquencies The table below shows the Company’s loan status and delinquency amounts.
As of June 30, 2021As of December 31, 2020As of June 30, 2020
Federally insured loans - Non-Nelnet Bank:    
Loans in-school/grace/deferment $955,227 5.0 % $1,036,028 5.4 % $936,746 4.8 %
Loans in forbearance 2,079,368 11.0  1,973,175 10.3  5,370,466 27.7 
Loans in repayment status:  
Loans current13,995,297 88.0 %13,683,054 84.9 %12,984,175 99.3 %
Loans delinquent 31-60 days580,602 3.7 633,411 3.9 2,057 — 
Loans delinquent 61-90 days262,353 1.6 307,936 1.9 165 — 
Loans delinquent 91-120 days104,124 0.7 800,257 5.0 23 — 
Loans delinquent 121-270 days398,965 2.5 674,975 4.2 101 — 
Loans delinquent 271 days or greater562,928 3.5 20,337 0.1 94,138 0.7 
Total loans in repayment15,904,269 84.0 100.0 %16,119,970 84.3 100.0 %13,080,659 67.5 100.0 %
Total federally insured loans18,938,864 100.0 % 19,129,173 100.0 % 19,387,871 100.0 %
Accrued interest receivable830,973 791,453 853,473 
Loan discount, net of unamortized premiums and deferred origination costs(24,129)(14,505)(19,116)
Allowance for loan losses(120,802)(128,590)(144,829)
Total federally insured loans and accrued interest receivable, net of allowance for loan losses$19,624,906 $19,777,531 $20,077,399 
Private education loans - Non-Nelnet Bank:
Loans in-school/grace/deferment $10,195 2.9 %$5,049 1.6 %$3,971 1.3 %
Loans in forbearance 3,884 1.1 2,359 0.7 21,890 7.5 
Loans in repayment status:
Loans current330,097 98.3 %310,036 99.0 %265,720 99.4 %
Loans delinquent 31-60 days3,962 1.2 1,099 0.4 680 0.2 
Loans delinquent 61-90 days818 0.2 675 0.2 244 0.1 
Loans delinquent 91 days or greater1,138 0.3 1,371 0.4 713 0.3 
Total loans in repayment336,015 96.0 100.0 %313,181 97.7 100.0 %267,357 91.2 100.0 %
Total private education loans350,094 100.0 % 320,589 100.0 % 293,218 100.0 %
Accrued interest receivable2,360 2,131 1,961 
Loan discount, net of unamortized premiums(1,547)2,691 813 
Allowance for loan losses(19,403)(19,529)(25,535)
Total private education loans and accrued interest receivable, net of allowance for loan losses$331,504 $305,882 $270,457 
As of June 30, 2021As of December 31, 2020As of June 30, 2020
Consumer loans - Non-Nelnet Bank:
Loans in deferment$38 0.1 %$829 0.8 %$3,274 2.2 %
Loans in repayment status:
Loans current41,039 96.1 %105,650 97.4 %142,540 97.6 %
Loans delinquent 31-60 days387 0.9 954 0.9 938 0.7 
Loans delinquent 61-90 days484 1.1 804 0.7 1,078 0.7 
Loans delinquent 91 days or greater819 1.9 1,109 1.0 1,478 1.0 
Total loans in repayment42,729 99.9 100.0 %108,517 99.2 100.0 %146,034 97.8 %100.0 %
Total consumer loans42,767 100.0 %109,346 100.0 %149,308 100.0 %
Accrued interest receivable328 1,001 1,446 
Loan premium377 1,640 1,344 
Allowance for loan losses(4,702)(27,256)(39,081)
Total consumer loans and accrued interest receivable, net of allowance for loan losses$38,770 $84,731 $113,017 
Federally insured loans - Nelnet Bank:
Loans in-school/grace/deferment$103 0.1 %
Loans in forbearance1,026 1.1 
Loans in repayment status:
Loans current95,402 99.3 %
Loans delinquent 31-60 days593 0.6 
Loans delinquent 61-90 days43 0.1 
Loans delinquent 91-120 days— — 
Loans delinquent 121-270 days— — 
Loans delinquent 271 days or greater— — 
Total loans in repayment96,038 98.8 100.0 %
Total federally insured loans97,167 100.0 %
Accrued interest receivable1,179 
Loan premium29 
Allowance for loan losses(245)
Total federally insured loans and accrued interest receivable, net of allowance for loan losses$98,130 
Private education loans - Nelnet Bank:
Loans in-school/grace/deferment$82 0.1 %$— — %
Loans in forbearance133 0.1 29 0.2 
Loans in repayment status:
Loans current93,189 100.0 %17,514 100.0 %
Loans delinquent 31-60 days— — — — 
Loans delinquent 61-90 days— — — — 
Loans delinquent 91 days or greater— — — — 
Total loans in repayment93,189 99.8 100.0 %17,514 99.8 100.0 %
Total private education loans93,404 100.0 %17,543 100.0 %
Accrued interest receivable149 26 
Deferred origination costs1,374 266 
Allowance for loan losses(567)(323)
Total private education loans and accrued interest receivable, net of allowance for loan losses$94,360 $17,512 
Loans by Year of Origination
The following table presents the amortized cost of the Company's private education and consumer loans by loan status and delinquency amount as of June 30, 2021 based on year of origination. Effective July 1, 2010, no new loan originations can be made under the Federal Family Education Loan Program (the "FFEL Program" or "FFELP") and all new federal loan originations must be made under the Federal Direct Loan Program. As such, all the Company’s federally insured loans were originated prior to July 1, 2010.
Six months ended June 30, 20212020201920182017Prior yearsTotal
Private education loans - Non-Nelnet Bank:
Loans in school/grace/deferment$810 2,306 4,744 — — 2,335 10,195 
Loans in forbearance— 299 755 173 — 2,657 3,884 
Loans in repayment status:
Loans current1,885 90,009 60,694 481 — 177,028 330,097 
Loans delinquent 31-60 days— 161 373 — — 3,428 3,962 
Loans delinquent 61-90 days— — — — — 818 818 
Loans delinquent 91 days or greater— — — — — 1,138 1,138 
Total loans in repayment1,885 90,170 61,067 481 — 182,412 336,015 
Total private education loans$2,695 92,775 66,566 654 — 187,404 350,094 
Accrued interest receivable2,360 
Loan discount, net of unamortized premiums(1,547)
Allowance for loan losses(19,403)
Total private education loans and accrued interest receivable, net of allowance for loan losses$331,504 
Consumer loans - Non-Nelnet Bank:
Loans in deferment$— — 30 — — 38 
Loans in repayment status:
Loans current19,733 1,582 8,880 10,630 214 — 41,039 
Loans delinquent 31-60 days29 83 189 77 — 387 
Loans delinquent 61-90 days50 233 113 83 — 484 
Loans delinquent 91 days or greater25 107 302 385 — — 819 
Total loans in repayment19,837 2,005 9,484 11,175 228 — 42,729 
Total consumer loans$19,837 2,005 9,514 11,183 228 — 42,767 
Accrued interest receivable328 
Loan premium377 
Allowance for loan losses(4,702)
Total consumer loans and accrued interest receivable, net of allowance for loan losses$38,770 
Private education loans - Nelnet Bank:
Loans in school/grace/deferment$82 — — — — — 82 
Loans in forbearance133 — — — — — 133 
Loans in repayment status:
Loans current78,817 14,372 — — — — 93,189 
Loans delinquent 31-60 days— — — — — — — 
Loans delinquent 61-90 days— — — — — — — 
Loans delinquent 91 days or greater— — — — — — — 
Total loans in repayment78,817 14,372 — — — — 93,189 
Total private education loans$79,032 14,372 — — — — 93,404 
Accrued interest receivable149 
Deferred origination costs1,374 
Allowance for loan losses(567)
Total private education loans and accrued interest receivable, net of allowance for loan losses$94,360 
v3.21.2
Bonds and Notes Payable (Tables)
6 Months Ended
Jun. 30, 2021
Debt Disclosure [Abstract]  
Schedule of Debt
The following tables summarize the Company’s outstanding debt obligations by type of instrument:
 As of June 30, 2021
Carrying
amount
Interest rate
range
Final maturity
Variable-rate bonds and notes issued in FFELP loan asset-backed securitizations:
   
Bonds and notes based on indices$16,974,086 
0.22% - 2.09%
5/27/25 - 7/25/69
Bonds and notes based on auction742,350 
0.91% - 2.06%
3/22/32 - 11/26/46
Total FFELP variable-rate bonds and notes17,716,436 
Fixed-rate bonds and notes issued in FFELP loan asset-backed securitizations
893,093 
1.42% - 3.45%
10/25/67 - 8/27/68
FFELP warehouse facilities301,144 
0.16% / 0.23%
11/22/22 / 2/26/24
Private education loan warehouse facility140,763 0.21%2/13/23
Variable-rate bonds and notes issued in private education loan asset-backed securitizations
40,030 
1.65% / 1.84%
12/26/40 / 6/25/49
Fixed-rate bonds and notes issued in private education loan asset-backed securitization
32,742 
3.60% / 5.35%
12/26/40 / 12/28/43
Unsecured line of credit85,000 1.58%12/16/24
Participation agreement132,078 0.80%5/4/22
Repurchase agreements255,323 
0.80% - 1.05%
9/24/21 - 12/20/23
Secured line of credit5,000 2.09%5/30/22
 19,601,609   
Discount on bonds and notes payable and debt issuance costs(219,774)
Total$19,381,835 

 As of December 31, 2020
Carrying
amount
Interest rate
range
Final maturity
Variable-rate bonds and notes issued in FFELP loan asset-backed securitizations:   
Bonds and notes based on indices$17,127,643 
0.28% - 2.05%
5/27/25 - 10/25/68
Bonds and notes based on auction749,925 
1.12% - 2.14%
3/22/32 - 11/26/46
Total FFELP variable-rate bonds and notes17,877,568 
Fixed-rate bonds and notes issued in FFELP loan asset-backed securitizations923,076 
1.42% - 3.45%
10/25/67 - 8/27/68
FFELP warehouse facilities252,165 
0.27% / 0.31%
5/20/22 / 2/26/23
Private education loan warehouse facility150,397 0.28%2/13/22
Consumer loan warehouse facility25,809 0.28%4/23/22
Variable-rate bonds and notes issued in private education loan asset-backed securitizations49,025 
1.65% / 1.90%
12/26/40 / 6/25/49
Fixed-rate bonds and notes issued in private education loan asset-backed securitization37,251 
3.60% / 5.35%
12/26/40 / 12/28/43
Unsecured line of credit120,000 1.65%12/16/24
Participation agreement118,558 0.84%5/4/21
Secured line of credit5,000 1.90%5/30/22
 19,558,849   
Discount on bonds and notes payable and debt issuance costs(238,123)
Total$19,320,726 
Schedule of Line of Credit Facilities
As of June 30, 2021, the Company had two FFELP warehouse facilities as summarized below.
NFSLW-I (a)NHELP-II (b)Total
Maximum financing amount$310,000 50,000 360,000 
Amount outstanding290,539 10,605 301,144 
Amount available$19,461 39,395 58,856 
Expiration of liquidity provisionsNovember 22, 2021February 26, 2022
Final maturity dateNovember 22, 2022February 26, 2024
Advanced as equity support$24,136 666 24,802 

(a)    On May 20, 2021, the Company extended the expiration of liquidity provisions and the maturity date for this warehouse facility an additional six months to November 22, 2021 and November 22, 2022, respectively. On June 28, 2021, the maximum financing amount for this warehouse facility increased to $770.0 million, and on June 30, 2021 the maximum financing amount decreased to $310.0 million.
(b)    On February 26, 2021, the Company extended the expiration of liquidity provisions and the maturity date for this warehouse facility an additional year to February 26, 2022 and February 26, 2024, respectively.
Schedule of Asset Backed Securitization
The following table summarizes the asset-backed securitization transaction completed by the Company during the first six months of 2021.
NSLT 2021-1
Date securities issued6/30/21
Total original principal amount$797,000 
Class A senior notes:
Total principal amount$781,000 
Cost of funds
1-month LIBOR plus 0.50%
Final maturity date7/25/69
Class B subordinated notes:
Total principal amount$16,000 
Cost of funds
1-month LIBOR plus 1.25%
Final maturity date7/25/69
v3.21.2
Derivative Financial Instruments (Tables)
6 Months Ended
Jun. 30, 2021
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Schedule of Basis Swap
The following table summarizes the Company’s outstanding basis swaps as of June 30, 2021 and December 31, 2020, in which the Company receives three-month LIBOR set discretely in advance and pays one-month LIBOR plus or minus a spread as defined in the agreements (the "1:3 Basis Swaps").
MaturityNotional amount
As ofAs of
June 30, 2021December 31, 2020
2021$— 250,000 
20222,000,000 2,000,000 
2023750,000 750,000 
20241,750,000 1,750,000 
20261,150,000 1,150,000 
2027250,000 250,000 
$5,900,000 6,150,000 
Schedule of Interest Rate Swaps, Floor Income Hedge
The following table summarizes the outstanding derivative instruments used by the Company to economically hedge loans earning fixed rate floor income.
As of June 30, 2021As of December 31, 2020
MaturityNotional amountWeighted average fixed rate paid by the Company (a)Notional amountWeighted average fixed rate paid by the Company (a)
2021$100,000 2.95 %$600,000 2.15 %
2022500,000 0.94 500,000 0.94 
2023900,000 0.62 900,000 0.62 
20242,500,000 0.35 2,000,000 0.32 
2025500,000 0.35 500,000 0.35 
2026150,000 0.85 — — 
2031100,000 1.53 — — 
 $4,750,000 0.56 %$4,500,000 0.70 %

(a)    For all interest rate derivatives, the Company receives discrete three-month LIBOR.
Schedule of Income Statement Impact
The following table summarizes the components of "derivative market value adjustments and derivative settlements, net" included in the consolidated statements of income.
Three months ended June 30,Six months ended June 30,
 2021202020212020
Settlements:  
1:3 basis swaps$(221)7,129 (240)9,242 
Interest rate swaps - floor income hedges(5,153)(1,308)(9,438)816 
Total settlements - (expense) income(5,374)5,821 (9,678)10,058 
Change in fair value:  
1:3 basis swaps(1,106)(2,872)1,693 (1,314)
Interest rate swaps - floor income hedges(509)(1,039)35,501 (23,199)
Total change in fair value - (expense) income(1,615)(3,911)37,194 (24,513)
Derivative market value adjustments and derivative settlements, net - (expense) income$(6,989)1,910 27,516 (14,455)
v3.21.2
Investments (Tables)
6 Months Ended
Jun. 30, 2021
Investments [Abstract]  
Summary Investment Holdings
A summary of the Company's investments follows:
As of June 30, 2021As of December 31, 2020
Amortized costGross unrealized gainsGross unrealized lossesFair valueAmortized costGross unrealized gainsGross unrealized lossesFair value
Investments (at fair value):
FFELP loan asset-backed securities- available-for-sale (a)$357,935 13,498 — 371,433 338,475 8,040 (13)346,502 
Private education loan asset-backed securities - available-for-sale (b)306,395 898 — 307,293 — — — — 
Other debt securities - available-for-sale2,100 — 2,101 2,103 — 2,105 
Equity securities57,652 15,336 (3,865)69,123 36,227 8,768 (2,954)42,041 
Total investments (at fair value)$724,082 29,733 (3,865)749,950 376,805 16,810 (2,967)390,648 
Other Investments (not measured at fair value):
Venture capital and funds:
Measurement alternative (c)150,857 144,795 
Equity method26,307 14,018 
Other 883 894 
Total venture capital and funds178,047 159,707 
Real estate
Equity method46,748 50,291 
Notes receivable3,500 847 
Total real estate50,248 51,138 
Investment in ALLO:
Voting interest/equity method (d)108,271 129,396 
Preferred membership interest and accrued and unpaid preferred return (e)133,257 228,916 
Total investment in ALLO241,528 358,312 
Solar (f)(60,862)(30,373)
Beneficial interest in private education loan securitizations (g)36,079 — 
Beneficial interest in federally insured loan securitizations (g)27,955 30,377 
Beneficial interest in consumer loan securitizations, net of allowance for credit losses of $4,449 as of December 31, 2020 (g)
40,983 27,954 
Tax liens and affordable housing4,029 5,177 
Total investments (not measured at fair value)518,007 602,292 
Total investments$1,267,957 $992,940 

(a)    As of June 30, 2021, $132.1 million (par value) of FFELP loan asset-backed securities were subject to participation interests held by Union Bank. See note 3 for additional information.
(b)    As of June 30, 2021, a total of $293.9 million (par value) of private education loan asset-backed securities were subject to repurchase agreements with third-parties. See note 3 for additional information.
(c)    The Company has an investment in Agile Sports Technologies, Inc. (doing business as “Hudl”) that is included in “venture capital and funds” in the above table. On May 27, 2021, the Company made an additional equity investment of approximately $5 million in Hudl, as one of the participants in an equity raise completed by Hudl. Prior to the additional 2021 investment, the Company had direct and indirect equity ownership interests in Hudl of less than 20%, which did not materially change as a result of this transaction. The Company accounts for its investment in Hudl using the measurement alternative method, which requires it to adjust its carrying value of the investment for changes resulting from observable market transactions. For accounting purposes, the May 2021 equity raise transaction was not considered an observable market transaction (not orderly) because it was not subject to customary marketing activities and the price was contractually agreed to during Hudl's prior May 2020 equity raise. Accordingly, the Company did not adjust its carrying value of its Hudl investment to the May 2021 transaction value. As of June 30, 2021, the carrying amount of the Company's investment in Hudl is $133.9 million.
David S. Graff, who has served on the Company's Board of Directors since May 2014, is CEO, co-founder, and a director of Hudl.
(d)    The Company accounts for its voting membership interests in ALLO Holdings LLC, a holding company for ALLO Communications LLC (collectively referred to as "ALLO") under the Hypothetical Liquidation at Book Value ("HLBV") method of accounting. The HLBV method of accounting is used by the Company for equity method investments when the liquidation rights and priorities as defined by an equity investment agreement differ from what is reflected by the underlying percentage ownership or voting interests. The Company applies the HLBV method using a balance sheet approach. A calculation is prepared at each balance sheet date to determine the amount that the Company would receive if an equity investment entity were to liquidate its net assets and distribute that cash to the investors based on the contractually defined liquidation priorities. The difference between the calculated liquidation distribution amounts at the beginning and the end of the reporting period, after adjusting for capital contributions and distributions, is the Company’s share of the earnings or losses from the equity investment for the period. Because the Company will be able to utilize certain tax losses related to ALLO’s operations, the equity investment agreements for the Company have liquidation rights and priorities that are sufficiently different from the voting membership interests percentages such that the HLBV method of accounting was deemed appropriate. Accordingly, the recognition of earnings or losses during any reporting period related to the Company’s equity investment in ALLO may or may not reflect its voting membership interests percentage and could vary substantially from those calculated based on the Company’s voting membership interests in ALLO.
During the three and six months ended June 30, 2021, the Company recognized income of $1.1 million and losses of $21.1 million, respectively, under the HLBV method of accounting on its ALLO voting membership interests investment. In the second quarter of 2021, the Company revised its accounting policy to correct for an error in its method of applying the HLBV method of accounting for its investment in ALLO. Previously, the Company calculated Nelnet’s liquidation basis in ALLO under the HLBV method by using Nelnet’s proportionate share of tax losses and amortizing any basis difference using tax methods. The Company has determined that Nelnet’s liquidation basis in ALLO under the HLBV method should equal ALLO’s GAAP losses and amortizing any basis difference using book lives. During the second quarter of 2021, the Company recorded an adjustment to reflect the cumulative net impact on prior periods (since the deconsolidation of ALLO on December 21, 2020) for the correction of this error that resulted in a $14.0 million increase to the Company’s ALLO investment balance and a corresponding pre-tax increase to other income (a $10.6 million after tax, or $0.27 per share, increase to net income). The Company concluded this error had an immaterial impact on 2021 results as well as the results for prior periods.
Assuming ALLO continues its planned growth in existing and new communities, it will continue to invest substantial amounts in property and equipment to build the network and connect customers. The resulting recognition of depreciation and development costs could result in continuing net operating losses by ALLO under GAAP. Applying the HLBV method of accounting, the Company will continue to recognize a significant portion of ALLO’s anticipated losses over the next several years. The Company currently anticipates such losses in the second half of 2021 to approximate the amount of total losses incurred during the first half of 2021. Income and losses from the Company's investment in ALLO are included in "other" in "other income/expense" on the consolidated statements of income.
(e)    As of June 30, 2021, the outstanding preferred membership interests and accrued and unpaid preferred return of ALLO held by the Company was $129.7 million and $3.6 million, respectively. The preferred membership interests of ALLO held by the Company earn a preferred annual return of 6.25 percent. During the three and six months ended June 30, 2021, the Company recognized income on its ALLO preferred membership interests of $2.0 million and $4.3 million, respectively, that is included in "other" in "other income/expense" on the consolidated statements of income.
On January 19, 2021, ALLO obtained certain private debt financing facilities from unrelated third-party lenders providing for aggregate financing of up to $230.0 million. With proceeds from this transaction, ALLO redeemed a portion of its non-voting preferred membership interests held by the Company in exchange for an aggregate redemption price payment to the Company of $100.0 million. Under October 2020 recapitalization agreements for ALLO, the parties have agreed to use commercially reasonable efforts (which expressly excludes requiring ALLO to raise any additional equity financing or sell any assets) to cause ALLO to redeem, on or before April 2024, the remaining preferred membership interests of ALLO held by the Company, plus the amount of accrued and unpaid preferred return on such interests.
(f)    The Company makes investments in entities that promote renewable energy sources (solar). The Company's investments in these entities generate a return primarily through the realization of federal income tax credits, operating cash flows, and other tax benefits, such as tax deductions from operating losses of the investments, over specified time periods which range from 5 to 6 years. As of June 30, 2021, the Company has funded a total of $162.0 million in solar investments, which includes $19.5 million funded by syndication partners. The carrying value of the Company's solar investments are reduced by tax credits earned when the solar project is placed in service. The solar investment balance at June 30, 2021 represents total tax credits earned on solar projects placed in service through June 30, 2021 being larger than total payments made by the Company on such projects. The Company is committed to fund an additional $68.7 million on these projects, of which $34.9 million will be funded by syndication partners.
The Company accounts for its solar investments using the HLBV method of accounting. For the majority of the Company's solar investments, the HLBV method of accounting results in accelerated losses in the initial years of investment. During the three months ended June 30, 2021 and 2020, the Company recognized pre-tax losses and income of $2.3 million and $2.0 million, respectively, and for the six months ended June 30, 2021 and 2020, the Company recognized pre-tax losses of $4.0 million and $0.8 million, respectively, on its solar investments. These losses and income are included in "other" in "other income/expense" on the consolidated statements of income.
(g)    The Company has purchased partial ownership in certain private education, federally insured, and consumer loan securitizations. As of the latest remittance reports filed by the various trusts prior to June 30, 2021, the Company's ownership correlates to approximately $460 million, $495 million, and $280 million of private education, federally insured, and consumer loans, respectively, included in these securitizations.
During the first quarter of 2020, the Company recorded a $26.3 million provision charge related to the Company's beneficial interest in consumer loan securitizations due to distressed economic conditions resulting from the COVID-19 pandemic. Due to improved economic conditions, the Company has reduced the allowance for credit losses related to the consumer loan beneficial interests, including reducing such allowance by $2.4 million during the first quarter of 2021. As of March 31, 2021, the Company no longer has an allowance for credit losses associated with the consumer loan beneficial interests. The activity related to the allowance for credit losses related to the consumer loan beneficial interests is included in “impairment expense and provision for beneficial interests, net” on the consolidated statements of income.
v3.21.2
Intangible Assets (Tables)
6 Months Ended
Jun. 30, 2021
Intangible Assets, Net (Excluding Goodwill) [Abstract]  
Schedule of Intangible Assets
Intangible assets consisted of the following:
Weighted average remaining useful life as of
June 30, 2021 (months)
As ofAs of
June 30, 2021December 31, 2020
Amortizable intangible assets, net:  
Customer relationships (net of accumulated amortization of $91,996 and $83,419, respectively)
107$53,296 66,974 
Computer software (net of accumulated amortization of $2,685 and $4,127, respectively)
305,168 6,430 
Trade names (net of accumulated amortization of $5,121 and $3,455, respectively)
— 1,666 
Total - amortizable intangible assets, net100$58,464 75,070 
Schedule of Future Amortization Expense The Company will continue to amortize intangible assets over their remaining useful lives. As of June 30, 2021, the Company estimates it will record amortization expense as follows:
2021 (July 1 - December 31)$6,435 
20229,939 
20239,830 
20247,457 
20254,644 
2026 and thereafter20,159 
 $58,464 
v3.21.2
Goodwill (Tables)
6 Months Ended
Jun. 30, 2021
Goodwill [Abstract]  
Schedule of Goodwill
The carrying amount of goodwill as of June 30, 2021 and December 31, 2020 by reportable operating segment was as follows:
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingAsset Generation and ManagementNelnet BankCorporate and Other ActivitiesTotal
Goodwill balance$23,639 76,570 41,883 — — 142,092 
v3.21.2
Property and Equipment (Tables)
6 Months Ended
Jun. 30, 2021
Property, Plant and Equipment [Abstract]  
Property and Equipment
Property and equipment consisted of the following:
As ofAs of
Useful lifeJune 30, 2021December 31, 2020
Computer equipment and software
1-5 years
$207,206 172,664 
Building and building improvements
5-48 years
54,545 52,444 
Office furniture and equipment
1-10 years
23,243 21,899 
Leasehold improvements
1-15 years
9,387 9,168 
Transportation equipment
5-10 years
4,857 4,857 
Land3,642 3,642 
Construction in progress8,169 18,478 
311,049 283,152 
Accumulated depreciation(182,522)(159,625)
Total property and equipment, net$128,527 123,527 
v3.21.2
Earnings per Common Share (Tables)
6 Months Ended
Jun. 30, 2021
Earnings Per Share [Abstract]  
Schedule of Earnings Per Share, Basic and Diluted
Presented below is a summary of the components used to calculate basic and diluted earnings per share. The Company applies the two-class method in computing both basic and diluted earnings per share, which requires the calculation of separate earnings per share amounts for common stock and unvested share-based awards. Unvested share-based awards that contain nonforfeitable rights to dividends are considered securities which participate in undistributed earnings with common stock.
 Three months ended June 30,
20212020
Common shareholdersUnvested restricted stock shareholdersTotalCommon shareholdersUnvested restricted stock shareholdersTotal
Numerator:
Net income attributable to Nelnet, Inc.$82,479 1,388 83,867 85,243 1,239 86,482 
Denominator:
Weighted-average common shares outstanding - basic and diluted38,100,092 641,394 38,741,486 38,641,794 561,610 39,203,404 
Earnings per share - basic and diluted$2.16 2.16 2.16 2.21 2.21 2.21 
Six months ended June 30,
20212020
Common shareholdersUnvested restricted stock shareholdersTotalCommon shareholdersUnvested restricted stock shareholdersTotal
Numerator:
Net income attributable to Nelnet, Inc.$204,209 3,256 207,465 45,305 645 45,950 
Denominator:
Weighted-average common shares outstanding - basic and diluted38,065,869 607,033 38,672,902 39,023,624 555,835 39,579,459 
Earnings per share - basic and diluted$5.36 5.36 5.36 1.16 1.16 1.16 
v3.21.2
Segment Reporting (Tables)
6 Months Ended
Jun. 30, 2021
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information, by Segment The following tables include the results of each of the Company's operating segments reconciled to the consolidated financial statements.
 Three months ended June 30, 2021
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunications (a)Asset
Generation and
Management
Nelnet BankCorporate and Other ActivitiesEliminationsTotal
Total interest income$30 210 — 129,965 2,041 1,524 (187)133,583 
Interest expense23 — — 48,670 392 1,093 (187)49,991 
Net interest income210 — 81,295 1,649 431 — 83,592 
Less provision (negative provision) for loan losses— — — 305 69 — — 374 
Net interest income after provision for loan losses210 — 80,990 1,580 431 — 83,218 
Other income/expense:
Loan servicing and systems revenue112,094 — — — — — — 112,094 
Intersegment revenue8,480 — — — — (8,483)— 
Education technology, services, and payment processing revenue— 76,702 — — — — — 76,702 
Communications revenue— — — — — — — — 
Other701 — — 2,316 19,900 — 22,921 
Gain on sale of loans— — — 15,271 — — — 15,271 
Impairment expense and provision for beneficial interests, net— — — — — (500)— (500)
Derivative settlements, net— — — (5,374)— — — (5,374)
Derivative market value adjustments, net— — — (1,615)— — — (1,615)
Total other income/expense121,275 76,705 — 10,598 19,400 (8,483)219,499 
Cost of services:
Cost to provide education technology, services, and payment processing services— 21,676 — — — — — 21,676 
Cost to provide communications services— — — — — — — — 
Total cost of services— 21,676 — — — — — 21,676 
Operating expenses:
Salaries and benefits68,388 27,094 — 556 1,578 21,351 — 118,968 
Depreciation and amortization7,974 2,956 — — — 9,305 — 20,236 
Other expenses13,273 4,437 — 3,567 237 11,074 — 32,587 
Intersegment expenses, net16,134 3,520 — 8,549 37 (19,757)(8,483)— 
Total operating expenses105,769 38,007 — 12,672 1,852 21,973 (8,483)171,791 
Income (loss) before income taxes15,513 17,232 — 78,916 (268)(2,142)— 109,250 
Income tax (expense) benefit (b)(3,723)(4,136)— (18,940)64 497 — (26,237)
Net income (loss)11,790 13,096 — 59,976 (204)(1,645)— 83,013 
Net loss (income) attributable to noncontrolling interests— — — — — 854 — 854 
Net income (loss) attributable to Nelnet, Inc.$11,790 13,096 — 59,976 (204)(791)— 83,867 
Total assets as of June 30, 2021$205,214 424,079 — 20,783,755 407,611 1,489,212 (281,008)23,028,863 

(a) On December 21, 2020, the Company deconsolidated ALLO from the Company’s consolidated financial statements. See note 2 of the notes to consolidated financial statements included in the 2020 Annual Report for a description of the transaction and a summary of the deconsolidation impact. Accordingly, there are no operating results for the (former) Communications operating segment in 2021.
(b) Income taxes for the Nelnet Bank operating segment reflect Nelnet Bank's actual tax expense/benefit as allocated and reflected in its Call Report filed with the Federal Deposit Insurance Corporation. Income taxes for all other operating segments are allocated based on 24% of that segment's income before taxes. The difference between the consolidated income tax expense and the sum of taxes calculated for each operating segment is included in income taxes in Corporate and Other Activities.
 Three months ended June 30, 2020
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunicationsAsset
Generation and
Management
Nelnet Bank (a)Corporate and Other ActivitiesEliminationsTotal
Total interest income$52 420 — 150,583 — 1,196 (368)151,883 
Interest expense28 21 — 84,489 — 1,078 (368)85,248 
Net interest income24 399 — 66,094 — 118 — 66,635 
Less provision (negative provision) for loan losses— — — 2,999 — — — 2,999 
Net interest income after provision for loan losses24 399 — 63,095 — 118 — 63,636 
Other income/expense:
Loan servicing and systems revenue111,042 — — — — — — 111,042 
Intersegment revenue8,537 — — — — (8,540)— 
Education technology, services, and payment processing revenue— 59,304 — — — — — 59,304 
Communications revenue— — 18,998 — — — — 18,998 
Other1,914 — 392 732 — 57,089 — 60,127 
Gain on sale of loans— — — — — — — — 
Impairment expense and provision for beneficial interests, net— — — — — (332)— (332)
Derivative settlements, net— — — 5,821 — — — 5,821 
Derivative market value adjustments, net— — — (3,911)— — — (3,911)
Total other income/expense121,493 59,307 19,390 2,642 — 56,757 (8,540)251,049 
Cost of services:
Cost to provide education technology, services, and payment processing services— 15,376 — — — — — 15,376 
Cost to provide communications services— — 5,743 — — — — 5,743 
Total cost of services— 15,376 5,743 — — — — 21,119 
Operating expenses:
Salaries and benefits68,401 24,522 5,570 421 — 20,334 — 119,247 
Depreciation and amortization9,142 2,362 10,824 — — 7,065 — 29,393 
Other expenses13,380 2,326 3,774 4,863 — 12,710 — 37,052 
Intersegment expenses, net15,996 3,429 536 9,055 — (20,476)(8,540)— 
Total operating expenses106,919 32,639 20,704 14,339 — 19,633 (8,540)185,692 
Income (loss) before income taxes14,598 11,691 (7,057)51,398 — 37,242 — 107,874 
Income tax (expense) benefit(3,504)(2,806)1,694 (12,336)— (4,312)— (21,264)
Net income (loss)11,094 8,885 (5,363)39,062 — 32,930 — 86,610 
Net loss (income) attributable to noncontrolling interests— — — — — (128)— (128)
Net income (loss) attributable to Nelnet, Inc.$11,094 8,885 (5,363)39,062 — 32,802 — 86,482 
Total assets as of June 30, 2020$221,313 351,392 301,741 21,136,268 — 732,994 (132,500)22,611,208 

(a) Nelnet Bank launched operations on November 2, 2020. Accordingly, there are no operating results for the Nelnet Bank operating segment in the three months ended June 30, 2020.
Six months ended June 30, 2021
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunications (a)Asset
Generation and
Management
Nelnet BankCorporate and Other ActivitiesEliminationsTotal
Total interest income$63 473 — 256,367 3,418 2,770 (405)262,686 
Interest expense47 — — 75,620 586 1,916 (405)77,764 
Net interest income16 473 — 180,747 2,832 854 — 184,922 
Less provision (negative provision) for loan losses— — — (17,165)491 — — (16,674)
Net interest income after provision for loan losses16 473 — 197,912 2,341 854 — 201,596 
Other income/expense:
Loan servicing and systems revenue223,611 — — — — — — 223,611 
Intersegment revenue16,748 — — — — (16,754)— 
Education technology, services, and payment processing revenue— 171,960 — — — — — 171,960 
Communications revenue— — — — — — — — 
Other1,814 — — 2,760 26 13,716 — 18,317 
Gain on sale of loans— — — 15,271 — — — 15,271 
Impairment expense and provision for beneficial interests, net— — — 2,436 — (500)— 1,936 
Derivative settlements, net— — — (9,678)— — — (9,678)
Derivative market value adjustments, net— — — 37,194 — — — 37,194 
Total other income/expense242,173 171,966 — 47,983 26 13,216 (16,754)458,611 
Cost of services:
Cost to provide education technology, services, and payment processing services— 48,728 — — — — — 48,728 
Cost to provide communications services— — — — — — — — 
Total cost of services— 48,728 — — — — — 48,728 
Operating expenses:
Salaries and benefits134,846 53,035 — 1,051 3,065 42,761 — 234,759 
Depreciation and amortization16,166 6,027 — — — 18,225 — 40,419 
Other expenses26,557 9,259 — 7,344 781 25,346 — 69,286 
Intersegment expenses, net33,024 7,184 — 16,976 40 (40,470)(16,754)— 
Total operating expenses210,593 75,505 — 25,371 3,886 45,862 (16,754)344,464 
Income (loss) before income taxes31,596 48,206 — 220,524 (1,519)(31,792)— 267,015 
Income tax (expense) benefit (b)(7,583)(11,570)— (52,926)351 10,630 — (61,098)
Net income (loss)24,013 36,636 — 167,598 (1,168)(21,162)— 205,917 
Net loss (income) attributable to noncontrolling interests— — — — — 1,548 — 1,548 
Net income (loss) attributable to Nelnet, Inc.$24,013 36,636 — 167,598 (1,168)(19,614)— 207,465 
Total assets as of June 30, 2021$205,214 424,079 — 20,783,755 407,611 1,489,212 (281,008)23,028,863 

(a) On December 21, 2020, the Company deconsolidated ALLO from the Company’s consolidated financial statements. See note 2 of the notes to consolidated financial statements included in the 2020 Annual Report for a description of the transaction and a summary of the deconsolidation impact. Accordingly, there are no operating results for the (former) Communications operating segment in 2021.
(b) Income taxes for the Nelnet Bank operating segment reflect Nelnet Bank's actual tax expense/benefit as allocated and reflected in its Call Report filed with the Federal Deposit Insurance Corporation. Income taxes for all other operating segments are allocated based on 24% of that segment's income before taxes. The difference between the consolidated income tax expense and the sum of taxes calculated for each operating segment is included in income taxes in Corporate and Other Activities.
Six months ended June 30, 2020
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunicationsAsset
Generation and
Management
Nelnet Bank (a)Corporate and Other ActivitiesEliminationsTotal
Total interest income$369 2,411 — 336,509 — 2,751 (967)341,074 
Interest expense73 38 — 217,737 — 2,485 (967)219,366 
Net interest income296 2,373 — 118,772 — 266 — 121,708 
Less provision (negative provision) for loan losses— — — 79,297 — — — 79,297 
Net interest income after provision for loan losses296 2,373 — 39,475 — 266 — 42,411 
Other income/expense:
Loan servicing and systems revenue223,778 — — — — — — 223,778 
Intersegment revenue19,591 14 — — — — (19,605)— 
Education technology, services, and payment processing revenue— 142,979 — — — — — 142,979 
Communications revenue— — 37,179 — — — — 37,179 
Other4,544 — 745 3,947 — 59,172 — 68,408 
Gain on sale of loans— — — 18,206 — — — 18,206 
Impairment expense and provision for beneficial interests, net— — — (26,303)— (8,116)— (34,419)
Derivative settlements, net— — — 10,058 — — — 10,058 
Derivative market value adjustments, net— — — (24,513)— — — (24,513)
Total other income/expense247,913 142,993 37,924 (18,605)— 51,056 (19,605)441,676 
Cost of services:
Cost to provide education technology, services, and payment processing services— 38,181 — — — — — 38,181 
Cost to provide communications services— — 11,325 — — — — 11,325 
Total cost of services— 38,181 11,325 — — — — 49,506 
Operating expenses:
Salaries and benefits138,894 48,218 10,986 863 — 40,163 — 239,125 
Depreciation and amortization17,990 4,749 21,330 — — 12,972 — 57,041 
Other expenses30,870 8,418 7,463 8,581 — 25,108 — 80,439 
Intersegment expenses, net32,235 6,756 1,160 20,971 — (41,517)(19,605)— 
Total operating expenses219,989 68,141 40,939 30,415 — 36,726 (19,605)376,605 
Income (loss) before income taxes28,220 39,044 (14,340)(9,545)— 14,596 — 57,976 
Income tax (expense) benefit(6,773)(9,371)3,442 2,291 — (720)— (11,131)
Net income (loss)21,447 29,673 (10,898)(7,254)— 13,876 — 46,845 
Net loss (income) attributable to noncontrolling interests— — — — — (895)— (895)
Net income (loss) attributable to Nelnet, Inc.$21,447 29,673 (10,898)(7,254)— 12,981 — 45,950 
Total assets as of June 30, 2020$221,313 351,392 301,741 21,136,268 — 732,994 (132,500)22,611,208 

(a) Nelnet Bank launched operations on November 2, 2020. Accordingly, there are no operating results for the Nelnet Bank operating segment in the six months ended June 30, 2020.
v3.21.2
Disaggregated Revenue (Tables)
6 Months Ended
Jun. 30, 2021
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
Loan Servicing and Systems
 Three months ended June 30,Six months ended June 30,
 2021202020212020
Government servicing - Nelnet$35,376 37,360 70,248 76,010 
Government servicing - Great Lakes43,863 45,213 87,165 91,660 
Private education and consumer loan servicing12,816 8,196 21,364 16,805 
FFELP servicing4,703 4,917 9,373 10,531 
Software services 7,374 10,651 15,827 21,969 
Outsourced services7,962 4,705 19,634 6,803 
Loan servicing and systems revenue$112,094 111,042 223,611 223,778 

Education Technology, Services, and Payment Processing
 Three months ended June 30,Six months ended June 30,
 2021202020212020
Tuition payment plan services$26,538 22,947 56,088 54,534 
Payment processing25,008 21,168 58,046 52,910 
Education technology and services24,733 14,927 57,055 34,980 
Other423 262 771 555 
Education technology, services, and payment processing revenue$76,702 59,304 171,960 142,979 
Schedule of Other Income, by Component
The following table provides the components of "other" in "other income/expense" on the consolidated statements of income:
Three months ended June 30,Six months ended June 30,
2021202020212020
Income/gains from investments, net$15,591 51,111 24,089 50,085 
ALLO preferred return2,020 — 4,342 — 
Investment advisory services1,145 922 3,842 3,724 
Income (loss) from ALLO voting membership interest investment1,094 — (21,125)— 
Borrower late fee income744 319 1,184 3,506 
Management fee revenue701 1,914 1,814 4,544 
(Loss) income from solar investments(2,302)2,040 (3,982)(799)
Other3,928 3,821 8,153 7,348 
$22,921 60,127 18,317 68,408 
v3.21.2
Fair Value (Tables)
6 Months Ended
Jun. 30, 2021
Fair Value Disclosures [Abstract]  
Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis
The following tables present the Company’s financial assets and liabilities that are measured at fair value on a recurring basis.

 As of June 30, 2021As of December 31, 2020
 Level 1Level 2TotalLevel 1Level 2Total
Assets:   
Investments:
FFELP loan asset-backed debt securities - available-for-sale$— 371,433 371,433 — 346,502 346,502 
Private education loan asset-backed debt securities - available-for-sale— 307,293 307,293 — — — 
Other debt securities - available-for-sale100 2,001 2,101 103 2,002 2,105 
Equity securities (a)34,550 — 34,550 10,114 — 10,114 
Equity securities measured at net asset value (b)34,573 31,927 
Total investments 34,650 680,727 749,950 10,217 348,504 390,648 
Total assets$34,650 680,727 749,950 10,217 348,504 390,648 
(a) As of June 30, 2021, $14.8 million and $19.8 million of equity securities were classified as trading and available-for-sale, respectively. All equity securities as of December 31, 2020 were classified as available-for-sale.
(b) In accordance with the Fair Value Measurements Topic of the FASB Accounting Standards Codification, certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy.
Fair Value, by Balance Sheet Grouping
The following table summarizes the fair values of all of the Company’s financial instruments on the consolidated balance sheets:
 As of June 30, 2021
 Fair valueCarrying valueLevel 1Level 2Level 3
Financial assets:    
Loans receivable$20,712,564 19,352,681 — — 20,712,564 
Accrued loan interest receivable834,989 834,989 — 834,989 — 
Cash and cash equivalents212,989 212,989 212,989 — — 
Investments (at fair value)749,950 749,950 34,650 680,727 — 
Beneficial interest in loan securitizations123,329 105,017 — — 123,329 
Restricted cash616,711 616,711 616,711 — — 
Restricted cash – due to customers247,673 247,673 247,673 — — 
Financial liabilities:  
Bonds and notes payable19,639,727 19,381,835 — 19,639,727 — 
Accrued interest payable4,922 4,922 — 4,922 — 
Bank deposits201,957 202,841 44,632 157,325 — 
Due to customers303,173 303,173 303,173 — — 
 As of December 31, 2020
 Fair valueCarrying valueLevel 1Level 2Level 3
Financial assets:    
Loans receivable$20,454,132 19,391,045 — — 20,454,132 
Accrued loan interest receivable794,611 794,611 — 794,611 — 
Cash and cash equivalents121,249 121,249 121,249 — — 
Investments (at fair value)390,648 390,648 10,217 348,504 — 
Beneficial interest in loan securitizations58,709 58,331 — — 58,709 
Restricted cash553,175 553,175 553,175 — — 
Restricted cash – due to customers283,971 283,971 283,971 — — 
Financial liabilities:  
Bonds and notes payable19,270,810 19,320,726 — 19,270,810 — 
Accrued interest payable28,701 28,701 — 28,701 — 
Bank deposits54,599 54,633 48,422 6,177 — 
Due to customers301,471 301,471 301,471 — — 
v3.21.2
Loans and Accrued Interest Receivable and Allowance for Loan Losses - Loans Receivable (Details) - USD ($)
$ in Thousands
May 14, 2021
Jun. 30, 2021
Mar. 31, 2021
Dec. 31, 2020
Jun. 30, 2020
Mar. 31, 2020
Dec. 31, 2019
Accounts, Notes, Loans and Financing Receivable [Line Items]              
Accrued interest receivable   $ 834,989   $ 794,611      
Loan discount, net of unamortized loan premiums and deferred origination costs   (23,896)   (9,908)      
Allowance for loan losses   (145,719) $ (157,394) (175,698) $ (209,445) $ (208,868) $ (61,914)
Financing receivable, after allowance for credit loss   20,187,670   20,185,656      
Federally insured loans              
Accounts, Notes, Loans and Financing Receivable [Line Items]              
Loans receivable, gross   18,938,864   19,129,173 19,387,871    
Accrued interest receivable   830,973   791,453 853,473    
Loan discount, net of unamortized loan premiums and deferred origination costs   (24,129)   (14,505) (19,116)    
Allowance for loan losses   (120,802) (121,846) (128,590) (144,829) (146,759) (36,763)
Financing receivable, after allowance for credit loss   19,624,906   19,777,531 20,077,399    
Federally insured loans | Stafford and other              
Accounts, Notes, Loans and Financing Receivable [Line Items]              
Loans receivable, gross   4,420,716   4,383,000      
Federally insured loans | Consolidation              
Accounts, Notes, Loans and Financing Receivable [Line Items]              
Loans receivable, gross   14,518,148   14,746,173      
Private education loans              
Accounts, Notes, Loans and Financing Receivable [Line Items]              
Loans receivable, gross   350,094   320,589 293,218    
Accrued interest receivable   2,360   2,131 1,961    
Loan discount, net of unamortized loan premiums and deferred origination costs   (1,547)   2,691 813    
Allowance for loan losses   (19,403) (20,670) (19,529) (25,535) (23,056) (9,597)
Financing receivable, after allowance for credit loss   331,504   305,882 270,457    
Consumer loans              
Accounts, Notes, Loans and Financing Receivable [Line Items]              
Loans receivable, gross   42,767   109,346 149,308    
Accrued interest receivable   328   1,001 1,446    
Loan discount, net of unamortized loan premiums and deferred origination costs   377   1,640 1,344    
Allowance for loan losses   (4,702) (14,134) (27,256) (39,081) $ (39,053) $ (15,554)
Financing receivable, after allowance for credit loss   38,770   84,731 $ 113,017    
Sale of financing receivable $ 77,400            
Loans sold, gain $ 15,300            
Residual interest received on sale of financing receivable 24.50%            
Non-Nelnet Bank loans              
Accounts, Notes, Loans and Financing Receivable [Line Items]              
Loans receivable, gross   19,331,725   19,559,108      
Allowance for loan losses   (144,907)   (175,375)      
Federally insured, Nelnet bank              
Accounts, Notes, Loans and Financing Receivable [Line Items]              
Loans receivable, gross   97,167   0      
Accrued interest receivable   1,179          
Loan discount, net of unamortized loan premiums and deferred origination costs   29          
Allowance for loan losses   (245) 0 0      
Financing receivable, after allowance for credit loss   98,130          
Private education loans, Nelnet bank              
Accounts, Notes, Loans and Financing Receivable [Line Items]              
Loans receivable, gross   93,404   17,543      
Accrued interest receivable   149   26      
Loan discount, net of unamortized loan premiums and deferred origination costs   1,374   266      
Allowance for loan losses   (567) $ (744) (323)      
Financing receivable, after allowance for credit loss   94,360   17,512      
Nelnet Bank loans              
Accounts, Notes, Loans and Financing Receivable [Line Items]              
Loans receivable, gross   190,571   17,543      
Allowance for loan losses   $ (812)   $ (323)      
v3.21.2
Loans and Accrued Interest Receivable and Allowance for Loan Losses - Activity in the Allowance for Loan Losses (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Mar. 31, 2020
Jun. 30, 2021
Jun. 30, 2020
Financing Receivable, Allowance for Credit Losses [Roll Forward]          
Balance at beginning of period $ 157,394 $ 208,868 $ 61,914 $ 175,698 $ 61,914
Provision (negative provision) for loan losses 374 2,999   (16,674) 79,297
Charge-offs (3,039) (8,926)   (5,543) (20,923)
Recoveries 374 404   822 843
Initial allowance on loans purchased with credit deterioration 525 6,100   1,325 10,800
Loan sales (9,909) 0   (9,909) (13,500)
Balance at end of period 145,719 209,445 $ 208,868 145,719 209,445
Accounting standards update , extensible list     us-gaap:AccountingStandardsUpdate201613Member    
Par value of loans purchased with deteriorated credit quality 34,700 292,700   88,700 583,900
Cumulative Effect, Period Of Adoption, Adjustment          
Financing Receivable, Allowance for Credit Losses [Roll Forward]          
Balance at beginning of period     $ 91,014   91,014
Federally insured loans          
Financing Receivable, Allowance for Credit Losses [Roll Forward]          
Balance at beginning of period 121,846 146,759 36,763 128,590 36,763
Provision (negative provision) for loan losses (397) (1,950)   (7,880) 37,373
Charge-offs (1,172) (6,080)   (1,233) (12,398)
Recoveries 0 0   0 0
Initial allowance on loans purchased with credit deterioration 525 6,100   1,325 10,800
Loan sales 0 0   0 0
Balance at end of period 120,802 144,829 146,759 120,802 144,829
Federally insured loans | Cumulative Effect, Period Of Adoption, Adjustment          
Financing Receivable, Allowance for Credit Losses [Roll Forward]          
Balance at beginning of period     72,291   72,291
Private education loans          
Financing Receivable, Allowance for Credit Losses [Roll Forward]          
Balance at beginning of period 20,670 23,056 9,597 19,529 9,597
Provision (negative provision) for loan losses (1,004) 2,322   427 12,121
Charge-offs (403) (26)   (896) (1,355)
Recoveries 139 183   341 375
Initial allowance on loans purchased with credit deterioration 0 0   0 0
Loan sales 1 0   2 0
Balance at end of period 19,403 25,535 23,056 19,403 25,535
Private education loans | Cumulative Effect, Period Of Adoption, Adjustment          
Financing Receivable, Allowance for Credit Losses [Roll Forward]          
Balance at beginning of period     4,797   4,797
Consumer loans          
Financing Receivable, Allowance for Credit Losses [Roll Forward]          
Balance at beginning of period 14,134 39,053 15,554 27,256 15,554
Provision (negative provision) for loan losses 1,706 2,627   (9,712) 29,803
Charge-offs (1,464) (2,820)   (3,414) (7,170)
Recoveries 235 221   481 468
Initial allowance on loans purchased with credit deterioration 0 0   0 0
Loan sales (9,909) 0   (9,909) (13,500)
Balance at end of period 4,702 $ 39,081 39,053 4,702 39,081
Consumer loans | Cumulative Effect, Period Of Adoption, Adjustment          
Financing Receivable, Allowance for Credit Losses [Roll Forward]          
Balance at beginning of period     $ 13,926   $ 13,926
Federally insured, Nelnet bank          
Financing Receivable, Allowance for Credit Losses [Roll Forward]          
Balance at beginning of period 0     0  
Provision (negative provision) for loan losses 245     245  
Charge-offs 0     0  
Recoveries 0     0  
Initial allowance on loans purchased with credit deterioration 0     0  
Loan sales 0     0  
Balance at end of period 245     245  
Private education loans, Nelnet bank          
Financing Receivable, Allowance for Credit Losses [Roll Forward]          
Balance at beginning of period 744     323  
Provision (negative provision) for loan losses (176)     246  
Charge-offs 0     0  
Recoveries 0     0  
Initial allowance on loans purchased with credit deterioration 0     0  
Loan sales (1)     (2)  
Balance at end of period $ 567     $ 567  
v3.21.2
Loans and Accrued Interest Receivable and Allowance for Loan Losses - Loan Status and Delinquency (Details) - USD ($)
$ in Thousands
Jun. 30, 2021
Mar. 31, 2021
Dec. 31, 2020
Jun. 30, 2020
Mar. 31, 2020
Dec. 31, 2019
Loans in repayment status:            
Accrued interest receivable $ 834,989   $ 794,611      
Loan discount, net of unamortized premiums and deferred origination costs (23,896)   (9,908)      
Allowance for loan losses (145,719) $ (157,394) (175,698) $ (209,445) $ (208,868) $ (61,914)
Financing receivable, after allowance for credit loss 20,187,670   20,185,656      
Federally insured loans            
Financing Receivable, Recorded Investment [Line Items]            
Loans in-school/grace/deferment $ 955,227   $ 1,036,028 $ 936,746    
Loans in-school/grace/deferment, percent 5.00%   5.40% 4.80%    
Loans in forbearance $ 2,079,368   $ 1,973,175 $ 5,370,466    
Loans in forbearance, percent 11.00%   10.30% 27.70%    
Loans in repayment status:            
Total loans in repayment $ 15,904,269   $ 16,119,970 $ 13,080,659    
Loans in repayment, percent 84.00%   84.30% 67.50%    
Total loans in repayment, percentage 100.00%   100.00% 100.00%    
Loans receivable, gross $ 18,938,864   $ 19,129,173 $ 19,387,871    
Total loans, percent 100.00%   100.00% 100.00%    
Accrued interest receivable $ 830,973   $ 791,453 $ 853,473    
Loan discount, net of unamortized premiums and deferred origination costs (24,129)   (14,505) (19,116)    
Allowance for loan losses (120,802) (121,846) (128,590) (144,829) (146,759) (36,763)
Financing receivable, after allowance for credit loss $ 19,624,906   $ 19,777,531 $ 20,077,399    
Federally insured loans | Loans current            
Loans in repayment status:            
Loans current, percentage 88.00%   84.90% 99.30%    
Loans receivable, gross $ 13,995,297   $ 13,683,054 $ 12,984,175    
Federally insured loans | Loans delinquent 31-60 days            
Loans in repayment status:            
Loans past due, percentage 3.70%   3.90% 0.00%    
Loans receivable, gross $ 580,602   $ 633,411 $ 2,057    
Federally insured loans | Loans delinquent 61-90 days            
Loans in repayment status:            
Loans past due, percentage 1.60%   1.90% 0.00%    
Loans receivable, gross $ 262,353   $ 307,936 $ 165    
Federally insured loans | Loans delinquent 91-120 days            
Loans in repayment status:            
Loans past due, percentage 0.70%   5.00% 0.00%    
Loans receivable, gross $ 104,124   $ 800,257 $ 23    
Federally insured loans | Loans delinquent 121-270 days            
Loans in repayment status:            
Loans past due, percentage 2.50%   4.20% 0.00%    
Loans receivable, gross $ 398,965   $ 674,975 $ 101    
Federally insured loans | Loans delinquent 271 days or greater            
Loans in repayment status:            
Loans past due, percentage 3.50%   0.10% 0.70%    
Loans receivable, gross $ 562,928   $ 20,337 $ 94,138    
Private education loans            
Financing Receivable, Recorded Investment [Line Items]            
Loans in-school/grace/deferment $ 10,195   $ 5,049 $ 3,971    
Loans in-school/grace/deferment, percent 2.90%   1.60% 1.30%    
Loans in forbearance $ 3,884   $ 2,359 $ 21,890    
Loans in forbearance, percent 1.10%   0.70% 7.50%    
Loans in repayment status:            
Total loans in repayment $ 336,015   $ 313,181 $ 267,357    
Loans in repayment, percent 96.00%   97.70% 91.20%    
Total loans in repayment, percentage 100.00%   100.00% 100.00%    
Loans receivable, gross $ 350,094   $ 320,589 $ 293,218    
Total loans, percent 100.00%   100.00% 100.00%    
Accrued interest receivable $ 2,360   $ 2,131 $ 1,961    
Loan discount, net of unamortized premiums and deferred origination costs (1,547)   2,691 813    
Allowance for loan losses (19,403) (20,670) (19,529) (25,535) (23,056) (9,597)
Financing receivable, after allowance for credit loss $ 331,504   $ 305,882 $ 270,457    
Private education loans | Loans current            
Loans in repayment status:            
Loans current, percentage 98.30%   99.00% 99.40%    
Loans receivable, gross $ 330,097   $ 310,036 $ 265,720    
Private education loans | Loans delinquent 31-60 days            
Loans in repayment status:            
Loans past due, percentage 1.20%   0.40% 0.20%    
Loans receivable, gross $ 3,962   $ 1,099 $ 680    
Private education loans | Loans delinquent 61-90 days            
Loans in repayment status:            
Loans past due, percentage 0.20%   0.20% 0.10%    
Loans receivable, gross $ 818   $ 675 $ 244    
Private education loans | Loans delinquent 91 days or greater            
Loans in repayment status:            
Loans past due, percentage 0.30%   0.40% 0.30%    
Loans receivable, gross $ 1,138   $ 1,371 $ 713    
Consumer loans            
Financing Receivable, Recorded Investment [Line Items]            
Loans in-school/grace/deferment $ 38   $ 829 $ 3,274    
Loans in-school/grace/deferment, percent 0.10%   0.80% 2.20%    
Loans in repayment status:            
Total loans in repayment $ 42,729   $ 108,517 $ 146,034    
Loans in repayment, percent 99.90%   99.20% 97.80%    
Total loans in repayment, percentage 100.00%   100.00% 100.00%    
Loans receivable, gross $ 42,767   $ 109,346 $ 149,308    
Total loans, percent 100.00%   100.00% 100.00%    
Accrued interest receivable $ 328   $ 1,001 $ 1,446    
Loan discount, net of unamortized premiums and deferred origination costs 377   1,640 1,344    
Allowance for loan losses (4,702) (14,134) (27,256) (39,081) $ (39,053) $ (15,554)
Financing receivable, after allowance for credit loss $ 38,770   $ 84,731 $ 113,017    
Consumer loans | Loans current            
Loans in repayment status:            
Loans current, percentage 96.10%   97.40% 97.60%    
Loans receivable, gross $ 41,039   $ 105,650 $ 142,540    
Consumer loans | Loans delinquent 31-60 days            
Loans in repayment status:            
Loans past due, percentage 0.90%   0.90% 0.70%    
Loans receivable, gross $ 387   $ 954 $ 938    
Consumer loans | Loans delinquent 61-90 days            
Loans in repayment status:            
Loans past due, percentage 1.10%   0.70% 0.70%    
Loans receivable, gross $ 484   $ 804 $ 1,078    
Consumer loans | Loans delinquent 91 days or greater            
Loans in repayment status:            
Loans past due, percentage 1.90%   1.00% 1.00%    
Loans receivable, gross $ 819   $ 1,109 $ 1,478    
Federally insured, Nelnet bank            
Financing Receivable, Recorded Investment [Line Items]            
Loans in-school/grace/deferment $ 103          
Loans in-school/grace/deferment, percent 0.10%          
Loans in forbearance $ 1,026          
Loans in forbearance, percent 1.10%          
Loans in repayment status:            
Total loans in repayment $ 96,038          
Loans in repayment, percent 98.80%          
Total loans in repayment, percentage 100.00%          
Loans receivable, gross $ 97,167   0      
Total loans, percent 100.00%          
Accrued interest receivable $ 1,179          
Loan discount, net of unamortized premiums and deferred origination costs 29          
Allowance for loan losses (245) 0 0      
Financing receivable, after allowance for credit loss $ 98,130          
Federally insured, Nelnet bank | Loans current            
Loans in repayment status:            
Loans current, percentage 99.30%          
Loans receivable, gross $ 95,402          
Federally insured, Nelnet bank | Loans delinquent 31-60 days            
Loans in repayment status:            
Loans past due, percentage 0.60%          
Loans receivable, gross $ 593          
Federally insured, Nelnet bank | Loans delinquent 61-90 days            
Loans in repayment status:            
Loans past due, percentage 0.10%          
Loans receivable, gross $ 43          
Federally insured, Nelnet bank | Loans delinquent 91-120 days            
Loans in repayment status:            
Loans past due, percentage 0.00%          
Loans receivable, gross $ 0          
Federally insured, Nelnet bank | Loans delinquent 121-270 days            
Loans in repayment status:            
Loans past due, percentage 0.00%          
Loans receivable, gross $ 0          
Federally insured, Nelnet bank | Loans delinquent 271 days or greater            
Loans in repayment status:            
Loans past due, percentage 0.00%          
Loans receivable, gross $ 0          
Private education loans, Nelnet bank            
Financing Receivable, Recorded Investment [Line Items]            
Loans in-school/grace/deferment $ 82   $ 0      
Loans in-school/grace/deferment, percent 0.10%   0.00%      
Loans in forbearance $ 133   $ 29      
Loans in forbearance, percent 0.10%   0.20%      
Loans in repayment status:            
Total loans in repayment $ 93,189   $ 17,514      
Loans in repayment, percent 99.80%   99.80%      
Total loans in repayment, percentage 100.00%   100.00%      
Loans receivable, gross $ 93,404   $ 17,543      
Total loans, percent 100.00%   100.00%      
Accrued interest receivable $ 149   $ 26      
Loan discount, net of unamortized premiums and deferred origination costs 1,374   266      
Allowance for loan losses (567) $ (744) (323)      
Financing receivable, after allowance for credit loss $ 94,360   $ 17,512      
Private education loans, Nelnet bank | Loans current            
Loans in repayment status:            
Loans current, percentage 100.00%   100.00%      
Loans receivable, gross $ 93,189   $ 17,514      
Private education loans, Nelnet bank | Loans delinquent 31-60 days            
Loans in repayment status:            
Loans past due, percentage 0.00%   0.00%      
Loans receivable, gross $ 0   $ 0      
Private education loans, Nelnet bank | Loans delinquent 61-90 days            
Loans in repayment status:            
Loans past due, percentage 0.00%   0.00%      
Loans receivable, gross $ 0   $ 0      
Private education loans, Nelnet bank | Loans delinquent 91 days or greater            
Loans in repayment status:            
Loans past due, percentage 0.00%   0.00%      
Loans receivable, gross $ 0   $ 0      
v3.21.2
Loans and Accrued Interest Receivable and Allowance for Loan Losses - Loans by Year of Origination (Details) - USD ($)
$ in Thousands
Jun. 30, 2021
Mar. 31, 2021
Dec. 31, 2020
Jun. 30, 2020
Mar. 31, 2020
Dec. 31, 2019
Financing Receivable, Credit Quality Indicator [Line Items]            
Accrued interest receivable $ 834,989   $ 794,611      
Loan discount, net of unamortized loan premiums and deferred origination costs (23,896)   (9,908)      
Allowance for loan losses (145,719) $ (157,394) (175,698) $ (209,445) $ (208,868) $ (61,914)
Financing receivable, after allowance for credit loss 20,187,670   20,185,656      
Private education loans            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 2,695          
2020 92,775          
2019 66,566          
2018 654          
2017 0          
Prior years 187,404          
Total loans 350,094   320,589 293,218    
Accrued interest receivable 2,360   2,131 1,961    
Loan discount, net of unamortized loan premiums and deferred origination costs (1,547)   2,691 813    
Allowance for loan losses (19,403) (20,670) (19,529) (25,535) (23,056) (9,597)
Financing receivable, after allowance for credit loss 331,504   305,882 270,457    
Private education loans | Loans current            
Financing Receivable, Credit Quality Indicator [Line Items]            
Total loans 330,097   310,036 265,720    
Private education loans | Loans delinquent 31-60 days            
Financing Receivable, Credit Quality Indicator [Line Items]            
Total loans 3,962   1,099 680    
Private education loans | Loans delinquent 61-90 days            
Financing Receivable, Credit Quality Indicator [Line Items]            
Total loans 818   675 244    
Private education loans | Loans delinquent 91 days or greater            
Financing Receivable, Credit Quality Indicator [Line Items]            
Total loans 1,138   1,371 713    
Private education loans | Loans in school/grace/deferment            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 810          
2020 2,306          
2019 4,744          
2018 0          
2017 0          
Prior years 2,335          
Total loans 10,195          
Private education loans | Loans in forbearance            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 0          
2020 299          
2019 755          
2018 173          
2017 0          
Prior years 2,657          
Total loans 3,884          
Private education loans | Loans in repayment            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 1,885          
2020 90,170          
2019 61,067          
2018 481          
2017 0          
Prior years 182,412          
Total loans 336,015          
Private education loans | Loans in repayment | Loans current            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 1,885          
2020 90,009          
2019 60,694          
2018 481          
2017 0          
Prior years 177,028          
Total loans 330,097          
Private education loans | Loans in repayment | Loans delinquent 31-60 days            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 0          
2020 161          
2019 373          
2018 0          
2017 0          
Prior years 3,428          
Total loans 3,962          
Private education loans | Loans in repayment | Loans delinquent 61-90 days            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 0          
2020 0          
2019 0          
2018 0          
2017 0          
Prior years 818          
Total loans 818          
Private education loans | Loans in repayment | Loans delinquent 91 days or greater            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 0          
2020 0          
2019 0          
2018 0          
2017 0          
Prior years 1,138          
Total loans 1,138          
Consumer loans            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 19,837          
2020 2,005          
2019 9,514          
2018 11,183          
2017 228          
Prior years 0          
Total loans 42,767   109,346 149,308    
Accrued interest receivable 328   1,001 1,446    
Loan discount, net of unamortized loan premiums and deferred origination costs 377   1,640 1,344    
Allowance for loan losses (4,702) (14,134) (27,256) (39,081) $ (39,053) $ (15,554)
Financing receivable, after allowance for credit loss 38,770   84,731 113,017    
Consumer loans | Loans current            
Financing Receivable, Credit Quality Indicator [Line Items]            
Total loans 41,039   105,650 142,540    
Consumer loans | Loans delinquent 31-60 days            
Financing Receivable, Credit Quality Indicator [Line Items]            
Total loans 387   954 938    
Consumer loans | Loans delinquent 61-90 days            
Financing Receivable, Credit Quality Indicator [Line Items]            
Total loans 484   804 1,078    
Consumer loans | Loans delinquent 91 days or greater            
Financing Receivable, Credit Quality Indicator [Line Items]            
Total loans 819   1,109 $ 1,478    
Consumer loans | Loans in school/grace/deferment            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 0          
2020 0          
2019 30          
2018 8          
2017 0          
Prior years 0          
Total loans 38          
Consumer loans | Loans in repayment            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 19,837          
2020 2,005          
2019 9,484          
2018 11,175          
2017 228          
Prior years 0          
Total loans 42,729          
Consumer loans | Loans in repayment | Loans current            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 19,733          
2020 1,582          
2019 8,880          
2018 10,630          
2017 214          
Prior years 0          
Total loans 41,039          
Consumer loans | Loans in repayment | Loans delinquent 31-60 days            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 29          
2020 83          
2019 189          
2018 77          
2017 9          
Prior years 0          
Total loans 387          
Consumer loans | Loans in repayment | Loans delinquent 61-90 days            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 50          
2020 233          
2019 113          
2018 83          
2017 5          
Prior years 0          
Total loans 484          
Consumer loans | Loans in repayment | Loans delinquent 91 days or greater            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 25          
2020 107          
2019 302          
2018 385          
2017 0          
Prior years 0          
Total loans 819          
Private education loans, Nelnet bank            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 79,032          
2020 14,372          
2019 0          
2018 0          
2017 0          
Prior years 0          
Total loans 93,404   17,543      
Accrued interest receivable 149   26      
Loan discount, net of unamortized loan premiums and deferred origination costs 1,374   266      
Deferred origination costs 1,374          
Allowance for loan losses (567) $ (744) (323)      
Financing receivable, after allowance for credit loss 94,360   17,512      
Private education loans, Nelnet bank | Loans current            
Financing Receivable, Credit Quality Indicator [Line Items]            
Total loans 93,189   17,514      
Private education loans, Nelnet bank | Loans delinquent 31-60 days            
Financing Receivable, Credit Quality Indicator [Line Items]            
Total loans 0   0      
Private education loans, Nelnet bank | Loans delinquent 61-90 days            
Financing Receivable, Credit Quality Indicator [Line Items]            
Total loans 0   0      
Private education loans, Nelnet bank | Loans delinquent 91 days or greater            
Financing Receivable, Credit Quality Indicator [Line Items]            
Total loans 0   $ 0      
Private education loans, Nelnet bank | Loans in school/grace/deferment            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 82          
2020 0          
2019 0          
2018 0          
2017 0          
Prior years 0          
Total loans 82          
Private education loans, Nelnet bank | Loans in forbearance            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 133          
2020 0          
2019 0          
2018 0          
2017 0          
Prior years 0          
Total loans 133          
Private education loans, Nelnet bank | Loans in repayment            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 78,817          
2020 14,372          
2019 0          
2018 0          
2017 0          
Prior years 0          
Total loans 93,189          
Private education loans, Nelnet bank | Loans in repayment | Loans current            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 78,817          
2020 14,372          
2019 0          
2018 0          
2017 0          
Prior years 0          
Total loans 93,189          
Private education loans, Nelnet bank | Loans in repayment | Loans delinquent 31-60 days            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 0          
2020 0          
2019 0          
2018 0          
2017 0          
Prior years 0          
Total loans 0          
Private education loans, Nelnet bank | Loans in repayment | Loans delinquent 61-90 days            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 0          
2020 0          
2019 0          
2018 0          
2017 0          
Prior years 0          
Total loans 0          
Private education loans, Nelnet bank | Loans in repayment | Loans delinquent 91 days or greater            
Financing Receivable, Credit Quality Indicator [Line Items]            
Six months ended June 30, 2021 0          
2020 0          
2019 0          
2018 0          
2017 0          
Prior years 0          
Total loans $ 0          
v3.21.2
Bonds and Notes Payable - Outstanding Debt Obligations (Details) - USD ($)
$ in Thousands
Jun. 30, 2021
Dec. 31, 2020
Debt Instrument [Line Items]    
Bonds and notes payable, gross $ 19,601,609 $ 19,558,849
Discount on bonds and notes payable and debt issuance costs (219,774) (238,123)
Bonds and notes payable, net 19,381,835 19,320,726
Unsecured line of credit    
Debt Instrument [Line Items]    
Bonds and notes payable, gross $ 85,000 $ 120,000
Interest rate 1.58% 1.65%
Participation agreement    
Debt Instrument [Line Items]    
Bonds and notes payable, gross $ 132,078  
Interest rate 0.80%  
Participation agreement    
Debt Instrument [Line Items]    
Bonds and notes payable, gross   $ 118,558
Interest rate   0.84%
Repurchase agreements    
Debt Instrument [Line Items]    
Bonds and notes payable, gross $ 255,323  
Secured line of credit    
Debt Instrument [Line Items]    
Bonds and notes payable, gross $ 5,000 $ 5,000
Interest rate 2.09% 1.90%
Federally insured | Bonds and notes based on indices    
Debt Instrument [Line Items]    
Bonds and notes payable, gross $ 16,974,086 $ 17,127,643
Federally insured | Bonds and notes based on auction    
Debt Instrument [Line Items]    
Bonds and notes payable, gross 742,350 749,925
Federally insured | Variable-rate bonds and notes    
Debt Instrument [Line Items]    
Bonds and notes payable, gross 17,716,436 17,877,568
Federally insured | Fixed rate bonds and notes    
Debt Instrument [Line Items]    
Bonds and notes payable, gross 893,093 923,076
Federally insured | Warehouse facilities    
Debt Instrument [Line Items]    
Bonds and notes payable, gross 301,144 252,165
Private education | Variable-rate bonds and notes    
Debt Instrument [Line Items]    
Bonds and notes payable, gross 40,030 49,025
Private education | Fixed rate bonds and notes    
Debt Instrument [Line Items]    
Bonds and notes payable, gross 32,742 37,251
Private education | Warehouse facilities    
Debt Instrument [Line Items]    
Bonds and notes payable, gross $ 140,763 $ 150,397
Interest rate 0.21% 0.28%
Consumer loan | Warehouse facilities    
Debt Instrument [Line Items]    
Bonds and notes payable, gross   $ 25,809
Interest rate   0.28%
Minimum | Repurchase agreements    
Debt Instrument [Line Items]    
Interest rate 0.80%  
Minimum | Federally insured | Bonds and notes based on indices    
Debt Instrument [Line Items]    
Interest rate 0.22% 0.28%
Minimum | Federally insured | Bonds and notes based on auction    
Debt Instrument [Line Items]    
Interest rate 0.91% 1.12%
Minimum | Federally insured | Fixed rate bonds and notes    
Debt Instrument [Line Items]    
Interest rate 1.42% 1.42%
Minimum | Federally insured | Warehouse facilities    
Debt Instrument [Line Items]    
Interest rate 0.16% 0.27%
Minimum | Private education | Variable-rate bonds and notes    
Debt Instrument [Line Items]    
Interest rate 1.65% 1.65%
Minimum | Private education | Fixed rate bonds and notes    
Debt Instrument [Line Items]    
Interest rate 3.60% 3.60%
Maximum | Repurchase agreements    
Debt Instrument [Line Items]    
Interest rate 1.05%  
Maximum | Federally insured | Bonds and notes based on indices    
Debt Instrument [Line Items]    
Interest rate 2.09% 2.05%
Maximum | Federally insured | Bonds and notes based on auction    
Debt Instrument [Line Items]    
Interest rate 2.06% 2.14%
Maximum | Federally insured | Fixed rate bonds and notes    
Debt Instrument [Line Items]    
Interest rate 3.45% 3.45%
Maximum | Federally insured | Warehouse facilities    
Debt Instrument [Line Items]    
Interest rate 0.23% 0.31%
Maximum | Private education | Variable-rate bonds and notes    
Debt Instrument [Line Items]    
Interest rate 1.84% 1.90%
Maximum | Private education | Fixed rate bonds and notes    
Debt Instrument [Line Items]    
Interest rate 5.35% 5.35%
v3.21.2
Bonds and Notes Payable - Outstanding Lines of Credit (Details) - Warehouse facilities - Federally insured student loans - USD ($)
Jun. 30, 2021
Jun. 28, 2021
Line of Credit Facility [Line Items]    
Maximum financing amount $ 360,000,000  
Amount outstanding 301,144,000  
Amount available 58,856,000  
Advanced as equity support 24,802,000  
NFSLW-I    
Line of Credit Facility [Line Items]    
Maximum financing amount 310,000,000.0 $ 770,000,000.0
Amount outstanding 290,539,000  
Amount available 19,461,000  
Advanced as equity support 24,136,000  
NHELP-II    
Line of Credit Facility [Line Items]    
Maximum financing amount 50,000,000  
Amount outstanding 10,605,000  
Amount available 39,395,000  
Advanced as equity support $ 666,000  
v3.21.2
Bonds and Notes Payable - Schedule of Asset-Backed Securitizations (Details)
6 Months Ended
Jun. 30, 2021
USD ($)
Secured line of credit | 2020-1 Notes  
Debt Instrument [Line Items]  
Total principal amount $ 797,000,000
Senior Notes | Class A 2020-1 Notes  
Debt Instrument [Line Items]  
Total principal amount $ 781,000,000
Senior Notes | Class A 2020-1 Notes | London Interbank Offered Rate (LIBOR)  
Debt Instrument [Line Items]  
Cost of funds 0.50%
Subordinated Debt | Class B 2020-1 Notes  
Debt Instrument [Line Items]  
Total principal amount $ 16,000,000
Subordinated Debt | Class B 2020-1 Notes | London Interbank Offered Rate (LIBOR)  
Debt Instrument [Line Items]  
Cost of funds 1.25%
v3.21.2
Bonds and Notes Payable - Narrative (Details) - USD ($)
3 Months Ended 6 Months Ended
Mar. 31, 2021
Jun. 30, 2021
Jun. 28, 2021
Feb. 12, 2021
Dec. 31, 2020
Debt Instrument [Line Items]          
Other borrowings, termination notice period   5 days      
Other borrowings, maximum   $ 100,000,000.0      
Repurchase agreements, amount collateralized by private education loan asset-backed securities   228,400,000      
Additional repurchase agreemeent, amount collateralized by private education loan asset-backed securities   26,900,000      
Decrease in interest on bonds, notes payable, and bank deposits $ (23,800,000)        
Union Bank and Trust Company          
Debt Instrument [Line Items]          
Amount of participation, student loan asset-backed securities   132,100,000     $ 293,900,000
Warehouse facilities | Federally insured student loans          
Debt Instrument [Line Items]          
Maximum financing amount   360,000,000      
Amount outstanding   301,144,000      
Amount available   58,856,000      
Advanced as equity support   24,802,000      
Warehouse facilities | Federally insured student loans | NFSLW-I          
Debt Instrument [Line Items]          
Maximum financing amount   310,000,000.0 $ 770,000,000.0    
Amount outstanding   290,539,000      
Amount available   19,461,000      
Advanced as equity support   24,136,000      
Warehouse facilities | Federally insured student loans | NHELP-II          
Debt Instrument [Line Items]          
Maximum financing amount   50,000,000      
Amount outstanding   10,605,000      
Amount available   39,395,000      
Advanced as equity support   666,000      
Unsecured Line of Credit          
Debt Instrument [Line Items]          
Maximum financing amount   455,000,000.0      
Amount outstanding   85,000,000.0      
Amount available   370,000,000.0      
Higher borrowing capacity option   550,000,000.0      
Warehouse facilities | Private Loan Warehouse Facility          
Debt Instrument [Line Items]          
Maximum financing amount       $ 175,000,000.0 $ 200,000,000.0
Amount outstanding   140,800,000      
Amount available   34,200,000      
Advanced as equity support   15,000,000.0      
Warehouse facilities | Consumer Loan Warehouse Facility          
Debt Instrument [Line Items]          
Maximum financing amount   $ 100,000,000.0      
Minimum | Warehouse facilities | Private Loan Warehouse Facility          
Debt Instrument [Line Items]          
Advance rate   80.00%      
Maximum | Warehouse facilities | Private Loan Warehouse Facility          
Debt Instrument [Line Items]          
Advance rate   90.00%      
v3.21.2
Derivative Financial Instruments - Basis Swap (Details) - 1:3 basis swaps - USD ($)
Jun. 30, 2021
Dec. 31, 2020
Derivative [Line Items]    
Notional amount $ 5,900,000,000 $ 6,150,000,000
London Interbank Offered Rate (LIBOR)    
Derivative [Line Items]    
Weighted average rate 0.091% 0.091%
Maturity 2021    
Derivative [Line Items]    
Notional amount $ 0 $ 250,000,000
Maturity 2022    
Derivative [Line Items]    
Notional amount 2,000,000,000 2,000,000,000
Maturity 2023    
Derivative [Line Items]    
Notional amount 750,000,000 750,000,000
Maturity 2024    
Derivative [Line Items]    
Notional amount 1,750,000,000 1,750,000,000
Maturity 2026    
Derivative [Line Items]    
Notional amount 1,150,000,000 1,150,000,000
Maturity 2027    
Derivative [Line Items]    
Notional amount $ 250,000,000 $ 250,000,000
v3.21.2
Derivative Financial Instruments - Interest Rate Swaps, Floor Income Hedge (Details) - Interest rate swaps - floor income hedges - Interest Rate Swap - USD ($)
Jun. 30, 2021
Dec. 31, 2020
Derivative [Line Items]    
Notional amount $ 4,750,000,000 $ 4,500,000,000
Weighted average fixed rate paid by the Company 0.56% 0.70%
2021    
Derivative [Line Items]    
Notional amount $ 100,000,000 $ 600,000,000
Weighted average fixed rate paid by the Company 2.95% 2.15%
2022    
Derivative [Line Items]    
Notional amount $ 500,000,000 $ 500,000,000
Weighted average fixed rate paid by the Company 0.94% 0.94%
2023    
Derivative [Line Items]    
Notional amount $ 900,000,000 $ 900,000,000
Weighted average fixed rate paid by the Company 0.62% 0.62%
2024    
Derivative [Line Items]    
Notional amount $ 2,500,000,000 $ 2,000,000,000
Weighted average fixed rate paid by the Company 0.35% 0.32%
2025    
Derivative [Line Items]    
Notional amount $ 500,000,000 $ 500,000,000
Weighted average fixed rate paid by the Company 0.35% 0.35%
2026    
Derivative [Line Items]    
Notional amount $ 150,000,000 $ 0
Weighted average fixed rate paid by the Company 0.85% 0.00%
2031    
Derivative [Line Items]    
Notional amount $ 100,000,000 $ 0
Weighted average fixed rate paid by the Company 1.53% 0.00%
v3.21.2
Derivative Financial Instruments - Schedule of Income Statement Impact (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Derivative Instruments, Gain (Loss) [Line Items]        
Derivative settlements, net $ (5,374) $ 5,821 $ (9,678) $ 10,058
Derivative market value adjustments and derivative settlements, net        
Derivative Instruments, Gain (Loss) [Line Items]        
Derivative settlements, net (5,374) 5,821 (9,678) 10,058
Change in fair value (1,615) (3,911) 37,194 (24,513)
Derivative market value adjustments and derivative settlements, net - (expense) income (6,989) 1,910 27,516 (14,455)
1:3 basis swaps | Derivative market value adjustments and derivative settlements, net        
Derivative Instruments, Gain (Loss) [Line Items]        
Derivative settlements, net (221) 7,129 (240) 9,242
Change in fair value (1,106) (2,872) 1,693 (1,314)
Interest rate swaps - floor income hedges | Derivative market value adjustments and derivative settlements, net        
Derivative Instruments, Gain (Loss) [Line Items]        
Derivative settlements, net (5,153) (1,308) (9,438) 816
Change in fair value $ (509) $ (1,039) $ 35,501 $ (23,199)
v3.21.2
Investments (Details)
$ / shares in Units, borrower in Thousands, $ in Thousands
3 Months Ended 6 Months Ended
May 27, 2021
USD ($)
Jun. 30, 2021
USD ($)
$ / shares
Mar. 31, 2021
USD ($)
Jun. 30, 2020
USD ($)
$ / shares
Mar. 31, 2020
USD ($)
Jun. 30, 2021
USD ($)
$ / shares
Jun. 30, 2020
USD ($)
$ / shares
May 26, 2021
Jan. 19, 2021
USD ($)
Dec. 31, 2020
USD ($)
borrower
Investment Holdings [Line Items]                    
Loans receivable   $ 20,187,670       $ 20,187,670       $ 20,185,656
Bonds issued to cover risk retention policy on loans with beneficial securitization   $ 307,300       $ 307,300        
Retention period after investment securitization           2 years        
Debt covenant, multiple of original debt issue required to be paid down   33.00%       33.00%        
Debt covenant, percent of principle balance debt issue required before liquidation           0.33        
Equity securities                    
Amortized cost   $ 57,652       $ 57,652       36,227
Gross unrealized gains   15,336       15,336       8,768
Gross unrealized losses   (3,865)       (3,865)       (2,954)
Fair value   69,123       69,123       42,041
Total investments (at fair value)                    
Amortized cost   724,082       724,082       376,805
Gross unrealized gains   29,733       29,733       16,810
Gross unrealized losses   (3,865)       (3,865)       (2,967)
Fair value   749,950       749,950       390,648
Other Investments and Notes Receivable (not measured at fair value):                    
Beneficial interest in consumer loan securitizations, allowance for credit losses   4,449       4,449        
Total investments (not measured at fair value)   518,007       518,007       602,292
Total investments   $ 1,267,957       $ 1,267,957       992,940
Earnings per share - basic (in dollars per share) | $ / shares   $ 2.16   $ 2.21   $ 5.36 $ 1.16      
FFELP loan asset-backed debt securities - available-for-sale                    
Investments (at fair value):                    
Amortized cost   $ 357,935       $ 357,935       338,475
Gross unrealized gains   13,498       13,498       8,040
Gross unrealized losses   0       0       (13)
Fair value   371,433       371,433       346,502
Private education loan asset-backed debt securities - available-for-sale                    
Investments (at fair value):                    
Amortized cost   306,395       306,395       0
Gross unrealized gains   898       898       0
Gross unrealized losses   0       0       0
Fair value   307,293       307,293       0
Other debt securities - available-for-sale                    
Investments (at fair value):                    
Amortized cost   2,100       2,100       2,103
Gross unrealized gains   1       1       2
Gross unrealized losses   0       0       0
Fair value   2,101       2,101       2,105
Hudl                    
Other Investments and Notes Receivable (not measured at fair value):                    
Additional equity investment $ 5,000                  
ALLO                    
Other Investments and Notes Receivable (not measured at fair value):                    
Redemption price payment if debt financing obtained                 $ 100,000  
Hudl                    
Other Investments and Notes Receivable (not measured at fair value):                    
Ownership percentage (less than)               20.00%    
Private education loans                    
Investment Holdings [Line Items]                    
Loans receivable   331,504   $ 270,457   331,504 $ 270,457     305,882
Private education loans | Non-federally insured student loans | Wells Fargo                    
Investment Holdings [Line Items]                    
Loans receivable                   $ 10,000,000
Number of borrowers | borrower                   445
Union Bank and Trust Company                    
Other Investments and Notes Receivable (not measured at fair value):                    
Amount of participation, student loan asset-backed securities   132,100       132,100       $ 293,900
Venture capital and funds: | Other Investments (not measured at fair value):                    
Investment Holdings [Line Items]                    
Noncontrolling interest in joint ventures   8,300       8,300        
Other Investments and Notes Receivable (not measured at fair value):                    
Measurement alternative   150,857       150,857       144,795
Equity method   26,307       26,307       14,018
Other   883       883       894
Total investments (not measured at fair value)   178,047       178,047       159,707
Venture capital and funds: | Other Investments (not measured at fair value): | Hudl                    
Other Investments and Notes Receivable (not measured at fair value):                    
Measurement alternative   133,900       133,900        
Real estate | Other Investments (not measured at fair value):                    
Other Investments and Notes Receivable (not measured at fair value):                    
Equity method   46,748       46,748       50,291
Notes receivable   3,500       3,500       847
Total investments (not measured at fair value)   50,248       50,248       51,138
Partnership Interest | Other Investments (not measured at fair value):                    
Other Investments and Notes Receivable (not measured at fair value):                    
Equity method   108,271       108,271       129,396
Preferred membership interest and accrued and unpaid preferred return   133,257       133,257       228,916
Total investments (not measured at fair value)   241,528       241,528       358,312
Equity securities, FV-NI, realized gain   1,100                
Equity securities, FV-NI, realized loss           (21,100)        
Partnership Interest | Other Investments (not measured at fair value): | Change in Liquidation Basis                    
Other Investments and Notes Receivable (not measured at fair value):                    
Equity method   14,000       14,000        
Equity securities, FV-NI, realized gain           $ 10,600        
Earnings per share - basic (in dollars per share) | $ / shares           $ 0.27        
Partnership Interest | Other Investments (not measured at fair value): | ALLO                    
Other Investments and Notes Receivable (not measured at fair value):                    
Preferred membership interest and accrued and unpaid preferred return   129,700       $ 129,700        
Preferred return accrued and not yet paid   3,600       3,600        
Solar                    
Other Investments and Notes Receivable (not measured at fair value):                    
Amount funded or committed to fund   162,000       162,000        
Amount funded or committed to fund by partners   19,500       19,500        
Equity method investment, amount committed to fund   68,700       68,700        
Equity method investment, amount committed to fund by partners   34,900       34,900        
Pre-tax income (loss) from investments   (2,300)   $ 2,000   $ (4,000) $ (800)      
Solar | Minimum                    
Other Investments and Notes Receivable (not measured at fair value):                    
Unrecognized tax benefits, resulting from prior period tax positions, period           5 years        
Solar | Maximum                    
Other Investments and Notes Receivable (not measured at fair value):                    
Unrecognized tax benefits, resulting from prior period tax positions, period           6 years        
Solar | Other Investments (not measured at fair value):                    
Other Investments and Notes Receivable (not measured at fair value):                    
Total investments (not measured at fair value)   (60,862)       $ (60,862)       (30,373)
Beneficial interest in private education loan securitizations | Other Investments (not measured at fair value):                    
Investment Holdings [Line Items]                    
Amount of loans securitized   $ 5,800,000       $ 5,800,000        
Beneficial interest in securitization, interest, percent   8.00%       8.00%        
Other Investments and Notes Receivable (not measured at fair value):                    
Beneficial interest In securitizations   $ 36,079       $ 36,079       0
Loans corresponding to beneficial interest   460,000       460,000        
Beneficial interest in federally insured loan securitization | Other Investments (not measured at fair value):                    
Other Investments and Notes Receivable (not measured at fair value):                    
Beneficial interest In securitizations   27,955       27,955       30,377
Loans corresponding to beneficial interest   495,000       495,000        
Beneficial interest in consumer loan securitizations                    
Other Investments and Notes Receivable (not measured at fair value):                    
Impairment charges on investments     $ 2,400   $ 26,300          
Beneficial interest in consumer loan securitizations | Other Investments (not measured at fair value):                    
Other Investments and Notes Receivable (not measured at fair value):                    
Beneficial interest In securitizations   40,983       40,983       27,954
Loans corresponding to beneficial interest   280,000       280,000        
Tax liens and affordable housing | Other Investments (not measured at fair value):                    
Other Investments and Notes Receivable (not measured at fair value):                    
Total investments (not measured at fair value)   4,029       4,029       $ 5,177
Preferred Partnership Interest | Other Investments (not measured at fair value):                    
Other Investments and Notes Receivable (not measured at fair value):                    
Equity securities, FV-NI, realized gain   $ 2,000       $ 4,300        
Equity method investment, preferred annual return   6.25%       6.25%        
Maximum financing amount                 $ 230,000  
v3.21.2
Intangible Assets - Schedule of Intangible Assets (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Dec. 31, 2020
Finite-Lived Intangible Assets [Line Items]          
Weighted average remaining useful life     100 months    
Amortizable intangible assets, net $ 58,464   $ 58,464   $ 75,070
Amortization of intangible assets 8,300 $ 7,400 16,600 $ 14,800  
Customer relationships          
Finite-Lived Intangible Assets [Line Items]          
Accumulated amortization of intangible assets 91,996   $ 91,996   83,419
Weighted average remaining useful life     107 months    
Amortizable intangible assets, net 53,296   $ 53,296   66,974
Computer software          
Finite-Lived Intangible Assets [Line Items]          
Accumulated amortization of intangible assets 2,685   $ 2,685   4,127
Weighted average remaining useful life     30 months    
Amortizable intangible assets, net 5,168   $ 5,168   6,430
Trade names          
Finite-Lived Intangible Assets [Line Items]          
Accumulated amortization of intangible assets 5,121   5,121   3,455
Amortizable intangible assets, net $ 0   $ 0   $ 1,666
v3.21.2
Intangible Assets - Amortization Expense (Details) - USD ($)
$ in Thousands
Jun. 30, 2021
Dec. 31, 2020
Intangible Assets, Net (Excluding Goodwill) [Abstract]    
2021 (July 1 - December 31) $ 6,435  
2022 9,939  
2023 9,830  
2024 7,457  
2025 4,644  
2026 and thereafter 20,159  
Amortizable intangible assets, net $ 58,464 $ 75,070
v3.21.2
Goodwill (Details) - USD ($)
$ in Thousands
Jun. 30, 2021
Dec. 31, 2020
Goodwill [Line Items]    
Goodwill $ 142,092 $ 142,092
Corporate and Other Activities    
Goodwill [Line Items]    
Goodwill 0 0
Loan Servicing and Systems | Operating Segments    
Goodwill [Line Items]    
Goodwill 23,639 23,639
Education Technology, Services, and Payment Processing | Operating Segments    
Goodwill [Line Items]    
Goodwill 76,570 76,570
Asset Generation and Management | Operating Segments    
Goodwill [Line Items]    
Goodwill 41,883 41,883
Nelnet Bank | Operating Segments    
Goodwill [Line Items]    
Goodwill $ 0 $ 0
v3.21.2
Property and Equipment (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Dec. 31, 2020
Property, Plant and Equipment [Line Items]          
Property and equipment, gross $ 311,049   $ 311,049   $ 283,152
Accumulated depreciation (182,522)   (182,522)   (159,625)
Property and equipment, net 128,527   128,527   123,527
Depreciation 12,000 $ 22,000 23,800 $ 42,300  
Computer equipment and software          
Property, Plant and Equipment [Line Items]          
Property and equipment, gross 207,206   $ 207,206   172,664
Computer equipment and software | Minimum          
Property, Plant and Equipment [Line Items]          
Useful life     1 year    
Computer equipment and software | Maximum          
Property, Plant and Equipment [Line Items]          
Useful life     5 years    
Building and building improvements          
Property, Plant and Equipment [Line Items]          
Property and equipment, gross 54,545   $ 54,545   52,444
Building and building improvements | Minimum          
Property, Plant and Equipment [Line Items]          
Useful life     5 years    
Building and building improvements | Maximum          
Property, Plant and Equipment [Line Items]          
Useful life     48 years    
Office furniture and equipment          
Property, Plant and Equipment [Line Items]          
Property and equipment, gross 23,243   $ 23,243   21,899
Office furniture and equipment | Minimum          
Property, Plant and Equipment [Line Items]          
Useful life     1 year    
Office furniture and equipment | Maximum          
Property, Plant and Equipment [Line Items]          
Useful life     10 years    
Leasehold improvements          
Property, Plant and Equipment [Line Items]          
Property and equipment, gross 9,387   $ 9,387   9,168
Leasehold improvements | Minimum          
Property, Plant and Equipment [Line Items]          
Useful life     1 year    
Leasehold improvements | Maximum          
Property, Plant and Equipment [Line Items]          
Useful life     15 years    
Transportation equipment          
Property, Plant and Equipment [Line Items]          
Property and equipment, gross 4,857   $ 4,857   4,857
Transportation equipment | Minimum          
Property, Plant and Equipment [Line Items]          
Useful life     5 years    
Transportation equipment | Maximum          
Property, Plant and Equipment [Line Items]          
Useful life     10 years    
Land          
Property, Plant and Equipment [Line Items]          
Property and equipment, gross 3,642   $ 3,642   3,642
Construction in progress          
Property, Plant and Equipment [Line Items]          
Property and equipment, gross $ 8,169   $ 8,169   $ 18,478
v3.21.2
Earnings per Common Share (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Earnings Per Share, Diluted, by Common Class, Including Two Class Method [Line Items]        
Net income attributable to Nelnet, Inc. $ 83,867 $ 86,482 $ 207,465 $ 45,950
Weighted-average common shares outstanding - basic (in shares) 38,741,486 39,203,404 38,672,902 39,579,459
Weighted-average common shares outstanding - diluted (in shares) 38,741,486 39,203,404 38,672,902 39,579,459
Earnings per share - basic (in dollars per share) $ 2.16 $ 2.21 $ 5.36 $ 1.16
Earnings per share - diluted (in dollars per share) $ 2.16 $ 2.21 $ 5.36 $ 1.16
Common shareholders        
Earnings Per Share, Diluted, by Common Class, Including Two Class Method [Line Items]        
Net income attributable to Nelnet, Inc. $ 82,479 $ 85,243 $ 204,209 $ 45,305
Weighted-average common shares outstanding - basic (in shares) 38,100,092 38,641,794 38,065,869 39,023,624
Weighted-average common shares outstanding - diluted (in shares) 38,100,092 38,641,794 38,065,869 39,023,624
Earnings per share - basic (in dollars per share) $ 2.16 $ 2.21 $ 5.36 $ 1.16
Earnings per share - diluted (in dollars per share) $ 2.16 $ 2.21 $ 5.36 $ 1.16
Unvested restricted stock shareholders        
Earnings Per Share, Diluted, by Common Class, Including Two Class Method [Line Items]        
Net income attributable to Nelnet, Inc. $ 1,388 $ 1,239 $ 3,256 $ 645
Weighted-average common shares outstanding - basic (in shares) 641,394 561,610 607,033 555,835
Weighted-average common shares outstanding - diluted (in shares) 641,394 561,610 607,033 555,835
Earnings per share - basic (in dollars per share) $ 2.16 $ 2.21 $ 5.36 $ 1.16
Earnings per share - diluted (in dollars per share) $ 2.16 $ 2.21 $ 5.36 $ 1.16
v3.21.2
Segment Reporting (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Dec. 31, 2020
Segment Reporting Information [Line Items]          
Total interest income $ 133,583 $ 151,883 $ 262,686 $ 341,074  
Interest expense 49,991 85,248 77,764 219,366  
Net interest income 83,592 66,635 184,922 121,708  
Less provision (negative provision) for loan losses 374 2,999 (16,674) 79,297  
Net interest income after provision for loan losses 83,218 63,636 201,596 42,411  
Other income:          
Intersegment revenue 0 0 0 0  
Other 22,921 60,127 18,317 68,408  
Gain on sale of loans 15,271 0 15,271 18,206  
Impairment expense and provision for beneficial interests, net (500) (332) 1,936 (34,419)  
Derivative settlements, net (5,374) 5,821 (9,678) 10,058  
Derivative market value adjustments, net (1,615) (3,911) 37,194 (24,513)  
Total other income/expense 219,499 251,049 458,611 441,676  
Cost of services:          
Cost of services 21,676 21,119 48,728 49,506  
Operating expenses:          
Salaries and benefits 118,968 119,247 234,759 239,125  
Depreciation and amortization 20,236 29,393 40,419 57,041  
Other expenses 32,587 37,052 69,286 80,439  
Intersegment expenses, net 0 0 0 0  
Total operating expenses 171,791 185,692 344,464 376,605  
Income before income taxes 109,250 107,874 267,015 57,976  
Income tax (expense) benefit (b) (26,237) (21,264) (61,098) (11,131)  
Net income 83,013 86,610 205,917 46,845  
Net loss (income) attributable to noncontrolling interests 854 (128) 1,548 (895)  
Net income attributable to Nelnet, Inc. 83,867 86,482 207,465 45,950  
Total assets $ 23,028,863 22,611,208 $ 23,028,863 22,611,208 $ 22,646,160
Operating Segments          
Operating expenses:          
Percent of income before taxes allocated to income taxes 24.00%   24.00%    
Operating Segments | Loan Servicing and Systems          
Segment Reporting Information [Line Items]          
Total interest income $ 30 52 $ 63 369  
Interest expense 23 28 47 73  
Net interest income 7 24 16 296  
Less provision (negative provision) for loan losses 0 0 0 0  
Net interest income after provision for loan losses 7 24 16 296  
Other income:          
Intersegment revenue 8,480 8,537 16,748 19,591  
Other 701 1,914 1,814 4,544  
Gain on sale of loans 0 0 0 0  
Impairment expense and provision for beneficial interests, net 0 0 0 0  
Derivative settlements, net 0 0 0 0  
Derivative market value adjustments, net 0 0 0 0  
Total other income/expense 121,275 121,493 242,173 247,913  
Cost of services:          
Cost of services 0 0 0 0  
Operating expenses:          
Salaries and benefits 68,388 68,401 134,846 138,894  
Depreciation and amortization 7,974 9,142 16,166 17,990  
Other expenses 13,273 13,380 26,557 30,870  
Intersegment expenses, net 16,134 15,996 33,024 32,235  
Total operating expenses 105,769 106,919 210,593 219,989  
Income before income taxes 15,513 14,598 31,596 28,220  
Income tax (expense) benefit (b) (3,723) (3,504) (7,583) (6,773)  
Net income 11,790 11,094 24,013 21,447  
Net loss (income) attributable to noncontrolling interests 0 0 0 0  
Net income attributable to Nelnet, Inc. 11,790 11,094 24,013 21,447  
Total assets 205,214 221,313 205,214 221,313  
Operating Segments | Education Technology, Services, and Payment Processing          
Segment Reporting Information [Line Items]          
Total interest income 210 420 473 2,411  
Interest expense 0 21 0 38  
Net interest income 210 399 473 2,373  
Less provision (negative provision) for loan losses 0 0 0 0  
Net interest income after provision for loan losses 210 399 473 2,373  
Other income:          
Intersegment revenue 3 3 6 14  
Other 0 0 0 0  
Gain on sale of loans 0 0 0 0  
Impairment expense and provision for beneficial interests, net 0 0 0 0  
Derivative settlements, net 0 0 0 0  
Derivative market value adjustments, net 0 0 0 0  
Total other income/expense 76,705 59,307 171,966 142,993  
Cost of services:          
Cost of services 21,676 15,376 48,728 38,181  
Operating expenses:          
Salaries and benefits 27,094 24,522 53,035 48,218  
Depreciation and amortization 2,956 2,362 6,027 4,749  
Other expenses 4,437 2,326 9,259 8,418  
Intersegment expenses, net 3,520 3,429 7,184 6,756  
Total operating expenses 38,007 32,639 75,505 68,141  
Income before income taxes 17,232 11,691 48,206 39,044  
Income tax (expense) benefit (b) (4,136) (2,806) (11,570) (9,371)  
Net income 13,096 8,885 36,636 29,673  
Net loss (income) attributable to noncontrolling interests 0 0 0 0  
Net income attributable to Nelnet, Inc. 13,096 8,885 36,636 29,673  
Total assets 424,079 351,392 424,079 351,392  
Operating Segments | Communications          
Segment Reporting Information [Line Items]          
Total interest income 0 0 0 0  
Interest expense 0 0 0 0  
Net interest income 0 0 0 0  
Less provision (negative provision) for loan losses 0 0 0 0  
Net interest income after provision for loan losses 0 0 0 0  
Other income:          
Intersegment revenue 0 0 0 0  
Other 0 392 0 745  
Gain on sale of loans 0 0 0 0  
Impairment expense and provision for beneficial interests, net 0 0 0 0  
Derivative settlements, net 0 0 0 0  
Derivative market value adjustments, net 0 0 0 0  
Total other income/expense 0 19,390 0 37,924  
Cost of services:          
Cost of services 0 5,743 0 11,325  
Operating expenses:          
Salaries and benefits 0 5,570 0 10,986  
Depreciation and amortization 0 10,824 0 21,330  
Other expenses 0 3,774 0 7,463  
Intersegment expenses, net 0 536 0 1,160  
Total operating expenses 0 20,704 0 40,939  
Income before income taxes 0 (7,057) 0 (14,340)  
Income tax (expense) benefit (b) 0 1,694 0 3,442  
Net income 0 (5,363) 0 (10,898)  
Net loss (income) attributable to noncontrolling interests 0 0 0 0  
Net income attributable to Nelnet, Inc. 0 (5,363) 0 (10,898)  
Total assets 0 301,741 0 301,741  
Operating Segments | Asset Generation and Management          
Segment Reporting Information [Line Items]          
Total interest income 129,965 150,583 256,367 336,509  
Interest expense 48,670 84,489 75,620 217,737  
Net interest income 81,295 66,094 180,747 118,772  
Less provision (negative provision) for loan losses 305 2,999 (17,165) 79,297  
Net interest income after provision for loan losses 80,990 63,095 197,912 39,475  
Other income:          
Intersegment revenue 0 0 0 0  
Other 2,316 732 2,760 3,947  
Gain on sale of loans 15,271 0 15,271 18,206  
Impairment expense and provision for beneficial interests, net 0 0 2,436 (26,303)  
Derivative settlements, net (5,374) 5,821 (9,678) 10,058  
Derivative market value adjustments, net (1,615) (3,911) 37,194 (24,513)  
Total other income/expense 10,598 2,642 47,983 (18,605)  
Cost of services:          
Cost of services 0 0 0 0  
Operating expenses:          
Salaries and benefits 556 421 1,051 863  
Depreciation and amortization 0 0 0 0  
Other expenses 3,567 4,863 7,344 8,581  
Intersegment expenses, net 8,549 9,055 16,976 20,971  
Total operating expenses 12,672 14,339 25,371 30,415  
Income before income taxes 78,916 51,398 220,524 (9,545)  
Income tax (expense) benefit (b) (18,940) (12,336) (52,926) 2,291  
Net income 59,976 39,062 167,598 (7,254)  
Net loss (income) attributable to noncontrolling interests 0 0 0 0  
Net income attributable to Nelnet, Inc. 59,976 39,062 167,598 (7,254)  
Total assets 20,783,755 21,136,268 20,783,755 21,136,268  
Operating Segments | Nelnet Bank          
Segment Reporting Information [Line Items]          
Total interest income 2,041   3,418 0  
Interest expense 392   586 0  
Net interest income 1,649   2,832 0  
Less provision (negative provision) for loan losses 69   491 0  
Net interest income after provision for loan losses 1,580   2,341 0  
Other income:          
Intersegment revenue 0   0 0  
Other 4   26 0  
Gain on sale of loans 0   0 0  
Impairment expense and provision for beneficial interests, net 0   0 0  
Derivative settlements, net 0   0 0  
Derivative market value adjustments, net 0   0 0  
Total other income/expense 4   26 0  
Cost of services:          
Cost of services 0   0 0  
Operating expenses:          
Salaries and benefits 1,578   3,065 0  
Depreciation and amortization 0   0 0  
Other expenses 237   781 0  
Intersegment expenses, net 37   40 0  
Total operating expenses 1,852   3,886 0  
Income before income taxes (268)   (1,519) 0  
Income tax (expense) benefit (b) 64   351 0  
Net income (204)   (1,168) 0  
Net loss (income) attributable to noncontrolling interests 0   0 0  
Net income attributable to Nelnet, Inc. (204)   (1,168) 0  
Total assets 407,611 0 407,611 0  
Corporate and Other Activities          
Segment Reporting Information [Line Items]          
Total interest income 1,524 1,196 2,770 2,751  
Interest expense 1,093 1,078 1,916 2,485  
Net interest income 431 118 854 266  
Less provision (negative provision) for loan losses 0 0 0 0  
Net interest income after provision for loan losses 431 118 854 266  
Other income:          
Intersegment revenue 0 0 0 0  
Other 19,900 57,089 13,716 59,172  
Gain on sale of loans 0 0 0 0  
Impairment expense and provision for beneficial interests, net (500) (332) (500) (8,116)  
Derivative settlements, net 0 0 0 0  
Derivative market value adjustments, net 0 0 0 0  
Total other income/expense 19,400 56,757 13,216 51,056  
Cost of services:          
Cost of services 0 0 0 0  
Operating expenses:          
Salaries and benefits 21,351 20,334 42,761 40,163  
Depreciation and amortization 9,305 7,065 18,225 12,972  
Other expenses 11,074 12,710 25,346 25,108  
Intersegment expenses, net (19,757) (20,476) (40,470) (41,517)  
Total operating expenses 21,973 19,633 45,862 36,726  
Income before income taxes (2,142) 37,242 (31,792) 14,596  
Income tax (expense) benefit (b) 497 (4,312) 10,630 (720)  
Net income (1,645) 32,930 (21,162) 13,876  
Net loss (income) attributable to noncontrolling interests 854 (128) 1,548 (895)  
Net income attributable to Nelnet, Inc. (791) 32,802 (19,614) 12,981  
Total assets 1,489,212 732,994 1,489,212 732,994  
Eliminations          
Segment Reporting Information [Line Items]          
Total interest income (187) (368) (405) (967)  
Interest expense (187) (368) (405) (967)  
Net interest income 0 0 0 0  
Less provision (negative provision) for loan losses 0 0 0 0  
Net interest income after provision for loan losses 0 0 0 0  
Other income:          
Intersegment revenue (8,483) (8,540) (16,754) (19,605)  
Other 0 0 0 0  
Gain on sale of loans 0 0 0 0  
Impairment expense and provision for beneficial interests, net 0 0 0 0  
Derivative settlements, net 0 0 0 0  
Derivative market value adjustments, net 0 0 0 0  
Total other income/expense (8,483) (8,540) (16,754) (19,605)  
Cost of services:          
Cost of services 0 0 0 0  
Operating expenses:          
Salaries and benefits 0 0 0 0  
Depreciation and amortization 0 0 0 0  
Other expenses 0 0 0 0  
Intersegment expenses, net (8,483) (8,540) (16,754) (19,605)  
Total operating expenses (8,483) (8,540) (16,754) (19,605)  
Income before income taxes 0 0 0 0  
Income tax (expense) benefit (b) 0 0 0 0  
Net income 0 0 0 0  
Net loss (income) attributable to noncontrolling interests 0 0 0 0  
Net income attributable to Nelnet, Inc. 0 0 0 0  
Total assets (281,008) (132,500) (281,008) (132,500)  
Loan servicing and systems          
Other income:          
Revenue 112,094 111,042 223,611 223,778  
Loan servicing and systems | Operating Segments | Loan Servicing and Systems          
Other income:          
Revenue 112,094 111,042 223,611 223,778  
Loan servicing and systems | Operating Segments | Education Technology, Services, and Payment Processing          
Other income:          
Revenue 0 0 0 0  
Loan servicing and systems | Operating Segments | Communications          
Other income:          
Revenue 0 0 0 0  
Loan servicing and systems | Operating Segments | Asset Generation and Management          
Other income:          
Revenue 0 0 0 0  
Loan servicing and systems | Operating Segments | Nelnet Bank          
Other income:          
Revenue 0   0 0  
Loan servicing and systems | Corporate and Other Activities          
Other income:          
Revenue 0 0 0 0  
Loan servicing and systems | Eliminations          
Other income:          
Revenue 0 0 0 0  
Education technology, services, and payment processing          
Other income:          
Revenue 76,702 59,304 171,960 142,979  
Cost of services:          
Cost of services 21,676 15,376 48,728 38,181  
Education technology, services, and payment processing | Operating Segments | Loan Servicing and Systems          
Other income:          
Revenue 0 0 0 0  
Cost of services:          
Cost of services 0 0 0 0  
Education technology, services, and payment processing | Operating Segments | Education Technology, Services, and Payment Processing          
Other income:          
Revenue 76,702 59,304 171,960 142,979  
Cost of services:          
Cost of services 21,676 15,376 48,728 38,181  
Education technology, services, and payment processing | Operating Segments | Communications          
Other income:          
Revenue 0 0 0 0  
Cost of services:          
Cost of services 0 0 0 0  
Education technology, services, and payment processing | Operating Segments | Asset Generation and Management          
Other income:          
Revenue 0 0 0 0  
Cost of services:          
Cost of services 0 0 0 0  
Education technology, services, and payment processing | Operating Segments | Nelnet Bank          
Other income:          
Revenue 0   0 0  
Cost of services:          
Cost of services 0   0 0  
Education technology, services, and payment processing | Corporate and Other Activities          
Other income:          
Revenue 0 0 0 0  
Cost of services:          
Cost of services 0 0 0 0  
Education technology, services, and payment processing | Eliminations          
Other income:          
Revenue 0 0 0 0  
Cost of services:          
Cost of services 0 0 0 0  
Communications services          
Other income:          
Revenue 0 18,998 0 37,179  
Cost of services:          
Cost of services 0 5,743 0 11,325  
Communications services | Operating Segments | Loan Servicing and Systems          
Other income:          
Revenue 0 0 0 0  
Cost of services:          
Cost of services 0 0 0 0  
Communications services | Operating Segments | Education Technology, Services, and Payment Processing          
Other income:          
Revenue 0 0 0 0  
Cost of services:          
Cost of services 0 0 0 0  
Communications services | Operating Segments | Communications          
Other income:          
Revenue 0 18,998 0 37,179  
Cost of services:          
Cost of services 0 5,743 0 11,325  
Communications services | Operating Segments | Asset Generation and Management          
Other income:          
Revenue 0 0 0 0  
Cost of services:          
Cost of services 0 0 0 0  
Communications services | Operating Segments | Nelnet Bank          
Other income:          
Revenue 0   0 0  
Cost of services:          
Cost of services 0   0 0  
Communications services | Corporate and Other Activities          
Other income:          
Revenue 0 0 0 0  
Cost of services:          
Cost of services 0 0 0 0  
Communications services | Eliminations          
Other income:          
Revenue 0 0 0 0  
Cost of services:          
Cost of services $ 0 $ 0 $ 0 $ 0  
v3.21.2
Disaggregated Revenue - Schedule of Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Loan servicing and systems revenue        
Disaggregation of Revenue [Line Items]        
Revenue $ 112,094 $ 111,042 $ 223,611 $ 223,778
Government servicing - Nelnet        
Disaggregation of Revenue [Line Items]        
Revenue 35,376 37,360 70,248 76,010
Government servicing - Great Lakes        
Disaggregation of Revenue [Line Items]        
Revenue 43,863 45,213 87,165 91,660
Private education and consumer loan servicing        
Disaggregation of Revenue [Line Items]        
Revenue 12,816 8,196 21,364 16,805
FFELP servicing        
Disaggregation of Revenue [Line Items]        
Revenue 4,703 4,917 9,373 10,531
Software services        
Disaggregation of Revenue [Line Items]        
Revenue 7,374 10,651 15,827 21,969
Outsourced services        
Disaggregation of Revenue [Line Items]        
Revenue 7,962 4,705 19,634 6,803
Education technology, services, and payment processing        
Disaggregation of Revenue [Line Items]        
Revenue 76,702 59,304 171,960 142,979
Tuition payment plan services        
Disaggregation of Revenue [Line Items]        
Revenue 26,538 22,947 56,088 54,534
Payment processing        
Disaggregation of Revenue [Line Items]        
Revenue 25,008 21,168 58,046 52,910
Education technology and services        
Disaggregation of Revenue [Line Items]        
Revenue 24,733 14,927 57,055 34,980
Other        
Disaggregation of Revenue [Line Items]        
Revenue $ 423 $ 262 $ 771 $ 555
v3.21.2
Disaggregated Revenue - Schedule of Other Income by Component (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2021
Jun. 30, 2020
Jun. 30, 2021
Jun. 30, 2020
Disaggregation of Revenue [Line Items]        
Gain (loss) on investments $ 15,591 $ 51,111 $ 24,089 $ 50,085
ALLO preferred return 2,020 0 4,342 0
Borrower late fee income 744 319 1,184 3,506
Other 3,928 3,821 8,153 7,348
Total other 22,921 60,127 18,317 68,408
ALLO Voting Membership Interests Investment        
Disaggregation of Revenue [Line Items]        
Gain (loss) on investments 1,094 0 (21,125) 0
Solar        
Disaggregation of Revenue [Line Items]        
Gain (loss) on investments (2,302) 2,040 (3,982) (799)
Investment advisory services        
Disaggregation of Revenue [Line Items]        
Revenue 1,145 922 3,842 3,724
Management fee revenue        
Disaggregation of Revenue [Line Items]        
Revenue $ 701 $ 1,914 $ 1,814 $ 4,544
v3.21.2
Major Customer (Details)
$ in Thousands, borrower in Millions
3 Months Ended 6 Months Ended
Dec. 31, 2020
Jun. 30, 2021
USD ($)
borrower
Jun. 30, 2020
USD ($)
Jun. 30, 2021
USD ($)
borrower
Jun. 30, 2020
USD ($)
Government servicing - Nelnet          
Concentration Risk [Line Items]          
Revenue   $ 35,376 $ 37,360 $ 70,248 $ 76,010
Potential extension period of service contracts 2 years        
Customer concentration risk | Department of Education | Nelnet Servicing          
Concentration Risk [Line Items]          
Revenue   $ 35,400 37,400 $ 70,200 76,000
Number of borrowers | borrower   5.6   5.6  
Customer concentration risk | Department of Education | Great Lakes Educational Loan Services          
Concentration Risk [Line Items]          
Acquiree revenue since acquisition   $ 43,900 $ 45,200 $ 87,200 $ 91,700
Number of borrowers | borrower   7.6   7.6  
v3.21.2
Fair Value - Assets and Liabilities that are Measured at Fair Value (Details) - USD ($)
$ in Thousands
Jun. 30, 2021
Dec. 31, 2020
Financial assets:    
Fair value $ 749,950 $ 390,648
Total assets 749,950 390,648
Equity securities - trading 14,800  
Equity securities, available-for-sale 19,800  
FFELP loan asset-backed debt securities - available-for-sale    
Financial assets:    
Fair value 371,433 346,502
Private education loan asset-backed debt securities - available-for-sale    
Financial assets:    
Fair value 307,293 0
Other debt securities - available-for-sale    
Financial assets:    
Fair value 2,101 2,105
Equity securities    
Financial assets:    
Fair value 34,550 10,114
Equity securities measured at net asset value    
Financial assets:    
Fair value 34,573 31,927
Level 1    
Financial assets:    
Fair value 34,650 10,217
Total assets 34,650 10,217
Level 1 | FFELP loan asset-backed debt securities - available-for-sale    
Financial assets:    
Fair value 0 0
Level 1 | Private education loan asset-backed debt securities - available-for-sale    
Financial assets:    
Fair value 0 0
Level 1 | Other debt securities - available-for-sale    
Financial assets:    
Fair value 100 103
Level 1 | Equity securities    
Financial assets:    
Fair value 34,550 10,114
Level 2    
Financial assets:    
Fair value 680,727 348,504
Total assets 680,727 348,504
Level 2 | FFELP loan asset-backed debt securities - available-for-sale    
Financial assets:    
Fair value 371,433 346,502
Level 2 | Private education loan asset-backed debt securities - available-for-sale    
Financial assets:    
Fair value 307,293 0
Level 2 | Other debt securities - available-for-sale    
Financial assets:    
Fair value 2,001 2,002
Level 2 | Equity securities    
Financial assets:    
Fair value $ 0 $ 0
v3.21.2
Fair Value - Fair Value of Financial Instruments (Details) - USD ($)
$ in Thousands
Jun. 30, 2021
Dec. 31, 2020
Jun. 30, 2020
Dec. 31, 2019
Financial assets:        
Loans receivable $ 20,187,670 $ 20,185,656    
Accrued loan interest receivable 834,989 794,611    
Cash and cash equivalents 212,989 121,249 $ 67,540 $ 133,906
Investments (at fair value) 1,267,957 992,940    
Restricted cash - due to customers 247,673 283,971 $ 268,539 $ 437,756
Financial liabilities:        
Accrued interest payable 4,922 28,701    
Bank deposits 202,841 54,633    
Due to customers 303,173 301,471    
Fair value        
Financial assets:        
Loans receivable 20,712,564 20,454,132    
Accrued loan interest receivable 834,989 794,611    
Cash and cash equivalents 212,989 121,249    
Investments (at fair value) 749,950 390,648    
Beneficial interest in loan securitizations 123,329 58,709    
Restricted cash 616,711 553,175    
Restricted cash - due to customers 247,673 283,971    
Financial liabilities:        
Bonds and notes payable 19,639,727 19,270,810    
Accrued interest payable 4,922 28,701    
Bank deposits 201,957 54,599    
Due to customers 303,173 301,471    
Fair value | Level 1        
Financial assets:        
Loans receivable 0 0    
Accrued loan interest receivable 0 0    
Cash and cash equivalents 212,989 121,249    
Investments (at fair value) 34,650 10,217    
Beneficial interest in loan securitizations 0 0    
Restricted cash 616,711 553,175    
Restricted cash - due to customers 247,673 283,971    
Financial liabilities:        
Bonds and notes payable 0 0    
Accrued interest payable 0 0    
Bank deposits 44,632 48,422    
Due to customers 303,173 301,471    
Fair value | Level 2        
Financial assets:        
Loans receivable 0 0    
Accrued loan interest receivable 834,989 794,611    
Cash and cash equivalents 0 0    
Investments (at fair value) 680,727 348,504    
Beneficial interest in loan securitizations 0 0    
Restricted cash 0 0    
Restricted cash - due to customers 0 0    
Financial liabilities:        
Bonds and notes payable 19,639,727 19,270,810    
Accrued interest payable 4,922 28,701    
Bank deposits 157,325 6,177    
Due to customers 0 0    
Fair value | Level 3        
Financial assets:        
Loans receivable 20,712,564 20,454,132    
Accrued loan interest receivable 0 0    
Cash and cash equivalents 0 0    
Investments (at fair value) 0 0    
Beneficial interest in loan securitizations 123,329 58,709    
Restricted cash 0 0    
Restricted cash - due to customers 0 0    
Financial liabilities:        
Bonds and notes payable 0 0    
Accrued interest payable 0 0    
Bank deposits 0 0    
Due to customers 0 0    
Carrying value        
Financial assets:        
Loans receivable 19,352,681 19,391,045    
Accrued loan interest receivable 834,989 794,611    
Cash and cash equivalents 212,989 121,249    
Investments (at fair value) 749,950 390,648    
Beneficial interest in loan securitizations 105,017 58,331    
Restricted cash 616,711 553,175    
Restricted cash - due to customers 247,673 283,971    
Financial liabilities:        
Bonds and notes payable 19,381,835 19,320,726    
Accrued interest payable 4,922 28,701    
Bank deposits 202,841 54,633    
Due to customers $ 303,173 $ 301,471