UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549
 
FORM 10-K

(Mark One)	
		
x	ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934	
 	 For the fiscal year ended December 31, 2014	
 	or	
o	TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934	
 	  For the transition period from   to   .	
COMMISSION FILE NUMBER 001-31924
NELNET, INC.
(Exact name of registrant as specified in its charter)

		
NEBRASKA
(State or other jurisdiction of incorporation or organization)	84-0748903
(I.R.S. Employer Identification No.)	
121 SOUTH 13TH STREET, SUITE 100
LINCOLN, NEBRASKA
(Address of principal executive offices)	 
68508
(Zip Code)	
 Registrant’s telephone number, including area code: (402) 458-2370

SECURITIES REGISTERED PURSUANT TO SECTION 12(b) OF THE ACT:
TITLE OF EACH CLASS: Class A Common Stock, Par Value $0.01 per Share
NAME OF EACH EXCHANGE ON WHICH REGISTERED: New York Stock Exchange
SECURITIES REGISTERED PURSUANT TO SECTION 12(g) OF THE ACT: None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes [X] No [ ]
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes [ ] No [X]
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes [X] No [   ]
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes [X] No [  ]
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [ ]
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company.  See the definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act. Large accelerated filer [X ]   Accelerated filer [ ] Non-accelerated filer [  ] Smaller reporting company [  ]
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes [  ]   No [X]
The aggregate market value of the registrant’s voting common stock held by non-affiliates of the registrant on June 30, 2014 (the last business day of the registrant’s most recently completed second fiscal quarter), based upon the closing sale price of the registrant’s Class A Common Stock on that date of $41.43 per share, was $1,092,770,730 . For purposes of this calculation, the registrant’s directors, executive officers, and greater than 10 percent shareholders are deemed to be affiliates.
As of January 31, 2015 , there were 34,663,780 and 11,486,932 shares of Class A Common Stock and Class B Common Stock, par value $0.01 per share, outstanding, respectively (excluding 11,317,364 shares of Class A Common Stock held by wholly owned subsidiaries).  
  DOCUMENTS INCORPORATED BY REFERENCE
Portions of the registrant’s definitive Proxy Statement to be filed for its 2015 Annual Meeting of Shareholders, scheduled to be held May 14, 2015, are incorporated by reference into Part III of this Form 10-K.

NELNET, INC.
FORM 10-K
TABLE OF CONTENTS
December 31, 2014

	
				
 	Forward-Looking and Cautionary Statements	2	
 	 	 	 	
PART I	
 	 	 	 	
 	Item 1.	Business	3	
 	Item 1A.	Risk Factors	11	
 	Item 1B.	Unresolved Staff Comments	22	
 	Item 2.	Properties	23	
 	Item 3.	Legal Proceedings	23	
 	Item 4.	Mine Safety Disclosures	23	
 	 	 	 	
PART II	
 	 	 	 	
 	Item 5.	Market for Registrant's Common Equity, Related Stockholder Matters, and Issuer Purchases of Equity Securities	24	
 	Item 6.	Selected Financial Data	27	
 	Item 7.	Management's Discussion and Analysis of Financial Condition and Results of Operations	28	
 	Item 7A.	Quantitative and Qualitative Disclosures About Market Risk	51	
 	Item 8.	Financial Statements and Supplementary Data	56	
 	Item 9.	Changes in and Disagreements with Accountants on Accounting and Financial Disclosure	56	
 	Item 9A.	Controls and Procedures	56	
 	Item 9B.	Other Information	58	
 	 	 	 	
PART III	
 	 	 	 	
 	Item 10.	Directors, Executive Officers, and Corporate Governance	58	
 	Item 11.	Executive Compensation	58	
 	Item 12.	Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters	59	
 	Item 13.	Certain Relationships and Related Transactions, and Director Independence	59	
 	Item 14.	Principal Accounting Fees and Services	59	
 	 	 	 	
PART IV	
 	 	 	 	
 	Item 15.	Exhibits and Financial Statement Schedules	60	
 	 	 	 	
 	Signatures	65	

FORWARD-LOOKING AND CAUTIONARY STATEMENTS

This report contains forward-looking statements and information that are based on management's current expectations as of the date of this document.  Statements that are not historical facts, including statements about the Company's plans and expectations for future financial condition, results of operations or economic performance, or that address management's plans and objectives for future operations, and statements that assume or are dependent upon future events, are forward-looking statements. The words “may,” “should,” “could,” “would,” “predict,” “potential,” “continue,” “expect,” “anticipate,” “future,” “intend,” “plan,” “believe,” “estimate,” “assume,” “forecast,” “will,” and similar expressions, as well as statements in future tense, are intended to identify forward-looking statements.

The forward-looking statements are based on assumptions and analyses made by management in light of management's experience and its perception of historical trends, current conditions, expected future developments, and other factors that management believes are appropriate under the circumstances. These statements are subject to known and unknown risks, uncertainties, assumptions, and other factors that may cause the actual results and performance to be materially different from any future results or performance expressed or implied by such forward-looking statements.  These factors include, among others, the risks and uncertainties set forth in “Risk Factors” and elsewhere in this report, and include such risks and uncertainties as:

•	student loan portfolio risks such as interest rate basis and repricing risk resulting from the fact that the interest rate characteristics of the student loan assets do not match the interest rate characteristics of the funding for those assets, the risk of loss of floor income on certain student loans originated under the Federal Family Education Loan Program (the "FFEL Program" or "FFELP"), risks related to the use of derivatives to manage exposure to interest rate fluctuations, uncertainties regarding the expected benefits from recently purchased securitized and unsecuritized FFELP student loans and initiatives to purchase additional FFELP and private education loans, and risks from changes in levels of student loan prepayment or default rates;	

•	financing and liquidity risks, including risks of changes in the general interest rate environment and in the securitization and other financing markets for student loans, which may increase the costs or limit the availability of financings necessary to purchase, refinance, or continue to hold student loans;	

•	risks from changes in the educational credit and services markets resulting from changes in applicable laws, regulations, and government programs and budgets, such as the expected decline over time in FFELP loan interest income and fee-based revenues due to the discontinuation of new FFELP loan originations in 2010 and potential government initiatives or legislative proposals to consolidate existing FFELP loans to the Federal Direct Loan Program or otherwise allow FFELP loans to be refinanced with Federal Direct Loan Program loans, risks related to reduced government payments to guaranty agencies to rehabilitate defaulted FFELP loans and services in support of those activities, risks related to the Company's ability to maintain or increase volumes under the Company's loan servicing contract with the U.S. Department of Education (the "Department"), which accounted for approximately 10 percent of the Company's revenue in 2014 and for which the loan allocation metrics were modified effective September 1, 2014, and risks related to the Company's ability to comply with agreements with third-party customers for the servicing of FFELP, Federal Direct Loan Program, and private education loans;	

•	risks related to a breach of or failure in the Company's operational or information systems or infrastructure, or those of third-party vendors;	

•	uncertainties inherent in forecasting future cash flows from student loan assets and related asset-backed securitizations; and	

•	risks and uncertainties associated with litigation matters and with maintaining compliance with the extensive regulatory requirements applicable to the Company's businesses, and uncertainties inherent in the estimates and assumptions about future events that management is required to make in the preparation of the Company's consolidated financial statements.	

All forward-looking statements contained in this report are qualified by these cautionary statements and are made only as of the date of this document. Although the Company may from time to time voluntarily update or revise its prior forward-looking statements to reflect actual results or changes in the Company's expectations, the Company disclaims any commitment to do so except as required by securities laws.

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PART I.
ITEM 1. BUSINESS

Overview

Nelnet, Inc. (the “Company”) provides educational services in loan servicing, payment processing, education planning, and asset management. These products and services help students and families plan, prepare, and pay for their education and make the administrative and financial processes more efficient for schools and financial organizations. In addition, the Company earns interest income on a portfolio of federally insured student loans. Substantially all revenue from external customers is earned, and all long-lived assets are located, in the United States.

The Company was formed as a Nebraska corporation in 1978 to service federal student loans for two local banks. The Company built on this initial foundation as a servicer to become a leading originator, holder, and servicer of federal student loans, principally consisting of loans originated under the FFEL Program. A detailed description of the FFEL Program is included in Appendix A to this report.

The Health Care and Education Reconciliation Act of 2010 (the “Reconciliation Act of 2010”) eliminated new loan originations under the FFEL Program effective July 1, 2010 and requires that all new federal student loan originations be made through the Federal Direct Loan Program. This law does not alter or affect the terms and conditions of existing FFELP loans.

As a result of the Reconciliation Act of 2010, the Company no longer originates new FFELP loans. However, a significant portion of the Company's income continues to be derived from its existing FFELP student loan portfolio and other FFELP service offerings. As of December 31, 2014, the Company had a $28.0 billion student loan portfolio that will amortize over the next 25 years. Interest income on the Company's existing FFELP loan portfolio, as well as fee-based revenue from FFELP guaranty and third-party servicing, will decline over time as the Company's and the Company's third-party lender clients' FFELP loan portfolios are paid down. However, the Company believes there will be opportunities to purchase additional FFELP loan portfolios from current FFELP loan holders looking to adjust their FFELP businesses, which will generate incremental earnings and cash flow.
 
To reduce its reliance on interest income on student loans, the Company has expanded its educational services and products. In addition, in June 2009, the Company was awarded a contract to service federally-owned student loans for the Department. As of December 31, 2014, the Company was servicing $133.6 billion of student loans for 5.9 million borrowers on behalf of the Department.

Customers

The Company serves several different groups of customers, including:

•	Students and families	
		
•	Colleges and universities, specifically financial aid, business, and admissions offices	
		
•	Private, faith-based, and other K-12 schools	
		
•	Lenders and student loan servicers	
		
•	Government entities	

An increase in the size of the education market generally increases the demand for the Company's products and services. As shown in the chart below, total student enrollment is projected to continue to grow for many years. An increasing number of students are pursuing a higher education, often with the help of financial aid by the federal government, for whom the Company services loans. In addition, as the education market continues to grow, often with budget and funding concerns, schools at all levels have an increasing need to become more efficient, offer consistent and quality services, and recruit and retain students.

3

(1) Source: Digest of Education Statistics 2013, National Center for Education Statistics, U.S. Department of Education, December 2014, NCES 2014-015

Operating Segments

The Company has three reportable operating segments with several different brands. The Company's reportable operating segments offer a broad range of services designed to simplify education planning and financing for students and families and the administrative and financial processes for schools and financial institutions. The Company's reportable operating segments include:

Student Loan and Guaranty Servicing
		
•	Referred to as Nelnet Diversified Solutions (“NDS”)	
		
•	Focuses on student loan servicing, student loan servicing-related technology solutions, and outsourcing services for lenders, guaranty agencies, and other entities	
		
•	Includes the brands Nelnet Loan Servicing, Firstmark Services, Nelnet Guarantor Solutions, 5280 Solutions, CampusGuard, Proxi, and U-Fi	

Tuition Payment Processing and Campus Commerce
		
•	Commonly known as Nelnet Business Solutions (“NBS”)	
		
•	Focuses on tuition payment plans, financial needs assessment services, online payment and refund processing, and school information system software	
		
•	Includes the brands FACTS Management and RenWeb	

Asset Generation and Management
		
•	Includes the acquisition and management of the Company's student loan assets	

Segment Operating Results

The Company's reportable operating segments are defined by the products and services they offer or the types of customers they serve, and they reflect the manner in which financial information is currently evaluated by management. The Company includes separate financial information about its reportable segments, including revenues, net income or loss, and total assets for each of the Company's reportable segments, for the last three fiscal years in note 14 of the notes to consolidated financial statements included in this report. In 2014, management determined that the Company's Enrollment Services business no longer met the quantitative thresholds for which separate information about an operating segment is required. For segment reporting purposes, business activities and operating segments that are not reportable are combined and included in "Corporate and Other Activities." Beginning in 2014, the operating results of Enrollment Services are included with Corporate and Other Activities. Prior period segment operating results were restated to conform to the current period presentation.

4

Student Loan and Guaranty Servicing

The primary service offerings of this operating segment include:

•	Servicing federally-owned student loans for the Department	
		
•	Servicing FFELP loans	
		
•	Marketing, originating, and servicing private education loans	
		
•	Servicing and outsourcing services for FFELP guaranty agencies, including FFELP guaranty collection services	
		
•	Providing student loan servicing software and other information technology products and services	
		
•	Providing outsourced services including call center, processing, and marketing services	

As of December 31, 2014 , the Company serviced $161.6 billion of student loans for 7.5 million borrowers. See Part II, Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations - Student Loan and Guaranty Servicing Operating Segment - Results of Operations - Student Loan Servicing Volumes" for additional information related to the Company's servicing volume.

Servicing federally-owned student loans for the Department
 
The Company is one of four private sector companies (referred to as Title IV Additional Servicers, or "TIVAS") awarded a student loan servicing contract by the Department in June 2009 to provide additional servicing capacity for loans owned by the Department, with new loan volume currently being allocated among the four servicers based on certain performance metrics established by the Department. These loans include Federal Direct Loan Program loans originated directly by the Department and FFEL Program loans purchased by the Department. Under the servicing contract, the Company earns a monthly fee from the Department for each unique borrower who has loans owned by the Department and serviced by the Company. The amount paid per each unique borrower is dependent on the status of the borrower (such as in school or in repayment). The servicing contract was originally scheduled to expire in June 2014. Effective as of June 17, 2014, the Department extended the servicing contract with the Company for an additional five years through June 16, 2019.

Effective as of September 1, 2014, the Department modified the loan allocation metrics and pricing under the loan servicing contract. The modification provided that certain amounts to be paid under the servicing contract as determined by borrower status changed effective September 1, 2014. Based on the Company’s current portfolio of borrowers, the Company does not expect the initial weighted average revenue earned per unique borrower to be significantly different under the revised pricing structure than under the pre-modification pricing structure.

In addition, the modification provided that the Department will begin allocating new loan volume among the four servicers based on the following performance metrics:

•	Two metrics will measure the satisfaction among separate customer groups, including borrowers (35 percent) and Federal Student Aid personnel who work with the servicers (5 percent).	

•	Three metrics will measure the success of keeping borrowers in an on-time repayment status and helping borrowers avoid default as reflected by the percentage of borrowers in current repayment status (30 percent), percentage of borrowers more than 90 days but less than 271 days delinquent (15 percent), and percentage of borrowers over 270 days and less than 361 days delinquent (15 percent).	

The allocation of ongoing volume will be determined twice each year based on the performance of each servicer in relation to the other servicers. Quarterly results will be compiled for each servicer. The average of the September and December quarter end results will be used to allocate volume for the period from March 1 to August 31, and the average of the March and June quarter end results will be used to allocate volume for the period from September 1 to February month end, of each year.

The Department also has contracts with 32 not-for-profit entities to service student loans that are serviced by seven prime servicers. These entities have operated under separate pricing and performance metrics, but effective as of October 1, 2014, the changes discussed above were also extended to the not-for-profit entities so that all Department servicers now operate under common pricing and performance metrics. While previously these entities have only serviced existing loans, effective January 1, 2015 they began to receive a total of 25 percent of new borrower loan volume. This will decrease new allocation volume for the Company.

5

Based on the pre-modification performance metrics, the Company was ranked second out of the four Department servicers for the fifth year of the servicing contract and was allocated 26 percent of new loan volume originated by the Department during the period from August 15, 2014 to February 28, 2015. As of the filing of this report, the Department has not announced the September and December 2014 quarter end performance results based on the modified metrics.

As of December 31, 2014, the Company was servicing $133.6 billion of student loans for 5.9 million borrowers under this contract.
Incremental revenue components earned by the Company from the Department (in addition to loan servicing revenues) include:

•	Administration of the Total and Permanent Disability (TPD) Discharge program . The Company processes applications for the TPD Discharge program and is responsible for discharge, monitoring, and servicing of TPD loans. Individuals who are totally and permanently disabled may qualify for a discharge of their federal student loans, and the Company processes applications under the program and receives a fee from the Department on a per application basis, as well as a monthly servicing fee during the monitoring period. The Company is the exclusive provider of this service to the Department.	

•	Origination of consolidation loans. Beginning in 2014, the Department implemented a new process to outsource the origination of consolidation loans whereby each of the four TIVAS receives Federal Direct Loan consolidation origination volume based on borrower choice. The Department pays the Company a fee for each completed consolidation loan application it processes. The Company services the consolidation volume it originates.	
The Department is the Company's largest customer, representing approximately 10 percent of the Company's revenue in 2014.
Servicing FFELP loans
The Student Loan and Guaranty Servicing operating segment provides for the servicing of the Company's student loan portfolio and the portfolios of third parties. The loan servicing activities include loan conversion activities, application processing, borrower updates, customer service, payment processing, due diligence procedures, funds management reconciliations, and claim processing. These activities are performed internally for the Company's portfolio, in addition to generating external fee revenue when performed for third-party clients.
 
The Company's student loan servicing division uses proprietary systems to manage the servicing process. These systems provide for automated compliance with most of the federal student loan regulations adopted under Title IV of the Higher Education Act of 1965, as amended (the “Higher Education Act”).

The Company serviced FFELP loans on behalf of 38 third-party servicing customers as of December 31, 2014. The Company's FFELP servicing customers include national and regional banks, credit unions, and various state and non-profit secondary markets. The majority of the Company's external FFELP loan servicing activities are performed under “life of loan” contracts. Life of loan contract servicing essentially provides that as long as the loan exists, the Company shall be the sole servicer of that loan; however, the agreement may contain “deconversion” provisions where, for a fee, the lender may move the loan to another servicer.

The elimination of new FFELP loan originations in July 2010 will cause FFELP servicing revenue to decline as FFELP loan portfolios are paid down. However, the Company believes there will be opportunities to service additional FFELP loan portfolios from current FFELP participants looking to adjust their FFELP businesses.

Originating and servicing private education student loans

The Student Loan and Guaranty Servicing operating segment conducts origination and servicing activities for private education loans. Private education loans are loans to students or their families that are non-federal loans and loans not insured or guaranteed under the FFELP. These loans are used primarily to bridge the gap between the cost of higher education and the amount funded through financial aid, federal loans, or borrowers' resources. Although similar in terms of activities and functions as FFELP loan servicing (i.e., application processing, disbursement processing, payment processing, customer service, statement distribution, and reporting), private education loan servicing activities are not required to comply with provisions of the Higher Education Act and may be more customized to individual client requirements. The Company serviced private education loans on behalf of 29 third-party servicing customers as of December 31, 2014.

6

Servicing and outsourcing services for FFELP guaranty agencies, including FFELP guaranty collection services
 
The Student Loan and Guaranty Servicing operating segment provides servicing support for guaranty agencies, which serve as intermediaries between the Department and FFELP lenders, and are responsible for paying the claims made on defaulted loans. The Department has designated approximately 30 guarantors that have been formed as either state agencies or non-profit corporations that provide FFELP guaranty services in one or more states. Approximately half of these guarantors contract externally for operational or technology services. The services provided by the Company include providing software and data center services, borrower and loan updates, default aversion services, claim processing services, and post-default collection services.

The Company's three guaranty servicing customers are Tennessee Student Assistance Corporation, College Assist, and the National Student Loan Program.

A significant portion of guaranty servicing revenue earned by the Company relates to rehabilitating defaulted FFELP loans (collection services).  Recent federal budget provisions that became effective July 1, 2014 have reduced payments by the Department to guaranty agencies for assisting student loan borrowers with the rehabilitation of defaulted loans under FFELP. These provisions reduced the amount guaranty agencies retain upon successful rehabilitation from 37 percent to 16 percent of the loan balance.   The Company earns revenue from rehabilitating defaulted FFELP student loans on behalf of guaranty agencies.  The decrease in the retention percent earned by guaranty agencies negatively impacted the Company’s guaranty collections revenue, and also contributed to a reduction in the segment's operating margin.  During the years ended December 31, 2014 and 2013, the Company recognized $41.6 million and $54.2 million, respectively, in revenue from rehabilitating defaulted FFELP loans for guaranty agencies.  Of the $41.6 million of revenue recognized by the Company in 2014, $10.9 million was recognized subsequent to July 1, 2014, the effective date of the reduced payments. The Company anticipates that guaranty agencies will continue to operate with reduced levels of FFELP student loan rehabilitation activities as a result of the reduced payment framework.

Providing student loan servicing software and other information technology products and services
 
The Student Loan and Guaranty Servicing operating segment provides student loan servicing software, which is used internally by the Company and licensed to third-party student loan holders and servicers. These software systems have been adapted so that they can be offered as hosted servicing software solutions that can be used by third-parties to service various types of student loans, including Federal Direct Loan Program and FFEL Program loans. The Company earns a monthly fee from its remote hosting customers for each unique borrower on the Company's platform, with a minimum monthly charge for most contracts. As of December 31, 2014 , 1.6 million borrowers were hosted on the Company's hosted servicing software solution platforms.

In addition, this operating segment has historically provided information technology products and services, with core areas of business in educational loan software solutions, technical consulting services, enterprise content management solutions, and outsourcing and back office support services. However, the elimination of new loan originations under the FFEL Program has reduced these service offerings over the last several years.

Providing outsourced services including call center, processing, and marketing services

The Company provides business process outsourcing specializing in contact center management. The contact center solutions and services include taking inbound calls, helping with outreach campaigns and sales, and interacting with customers through multi-channels.

Competition
 
The Company's scalable servicing platform allows it to provide compliant, efficient, and reliable service at a low cost, giving the Company a competitive advantage over others in the industry for all of this segment's services, which are discussed below.
 
Loan servicing
 
The principal competitor for existing and prospective FFELP and private education loan servicing business is Navient Corporation ("Navient"). Navient is the largest for-profit provider of servicing functions, as well as one of the largest service providers for private education loans. In contrast to its competitors, the Company has segmented its private education loan servicing on a distinct platform, created specifically to meet the needs of private education student loan borrowers, their families, the schools they attend, and the lenders who serve them. This ensures access to specialized teams with a dedicated focus on servicing these borrowers.

7

With the elimination of new loan originations under the FFEL Program, four servicers, including the Company, were named by the Department as servicers of federally-owned loans. The three competitors for gaining future servicing volume from the Department are Great Lakes Educational Loan Services Inc. (“Great Lakes”), FedLoan Servicing (Pennsylvania Higher Education Assistance Agency (“PHEAA”)), and Navient.
 
In addition, the Department has contracts with 32 not-for-profit entities to service student loans that are serviced by seven prime servicers. These entities were authorized in 2012 to begin servicing loans for existing borrower accounts. While previously these entities have only serviced existing loans, effective January 1, 2015 they began to receive a total of 25 percent of new borrower loan volume. This will decrease new allocation volume for the TIVAS, including the Company. The Company currently licenses its hosted servicing software to four prime servicers that represent 13 not-for-profit organizations. PHEAA is the only other TIVAS servicer offering a hosted Federal Direct Loan Program servicing solution to the not-for-profit servicers.

Guaranty servicing
 
With the elimination of new loan originations under the FFEL Program, services provided to guaranty agencies will continue for agencies' existing portfolios. The Company currently anticipates continuing to serve its existing guaranty customers as their portfolios pay down, but does not expect to increase the number of its guaranty servicing customers.

Approximately 70 percent of the Company's guaranty servicing revenue comes from a single guaranty servicing client. The current term of the contract with this client expires on October 31, 2015 and is subject to renewal. Given the significant reduction in rehabilitation collection revenue resulting from changes in federal budget provisions that became effective July 1, 2014, the terms of this contract could be modified in ways that reduce the Company's amount of guaranty servicing revenue even further or the agreement could be terminated.

Software and technology
 
The Company is one of the leaders in the development of servicing software for private education, Federal Direct Loan Program, and FFELP student loans. Many student loan lenders utilize the Company's software either directly or indirectly. Management believes the Company's competitors in this segment are much smaller than the Company and do not have the depth of knowledge, experience, or products offered by the Company. In addition, the Company believes the investments it has made to scale its systems and to create a secure infrastructure to support the Department's servicing volume and requirements increase its competitive advantage as a long-term partner in the loan servicing market.

Tuition Payment Processing and Campus Commerce

The Company's Tuition Payment Processing and Campus Commerce operating segment provides products and services to help students and families manage the payment of education costs at all levels (K-12 and higher education). It also provides innovative education-focused technologies, services, and support solutions to help schools with the everyday challenges of collecting and processing commerce data. See Part II, Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations - Tuition Payment Processing and Campus Commerce Operating Segment - Results of Operations" for a discussion of the seasonality of the business in this operating segment.

K-12

According to the National Center for Education Statistics, the K-12 market consists of over 17,000 private and faith-based education institutions with over 50 students enrolled in the 2011-2012 academic year, the most current data available. In the K-12 market, the Company offers tuition management services, school information systems, as well as assistance with financial needs assessment and donor management.

The Company is the market leader, having actively managed tuition payment plans in place at over 5,200 K-12 educational institutions. Tuition management services include payment plan administration, incidental billing, accounts receivable management, and record keeping. K-12 educational institutions contract with the Company to administer deferred payment plans that allow families to make monthly payments over 6 to 12 months. The Company collects a fee from either the institution or the payer as an administration fee.

The Company's financial needs assessment service, which serves over 4,200 private, faith-based schools, helps K-12 schools evaluate and determine the amount of financial aid to disburse to the families it serves. The Company's donor services allow schools to assess and deliver strategic fundraising solutions using the latest technology.

8

On June 3, 2014, the Company purchased 100 percent of the ownership interests of RenWeb. RenWeb currently provides school information systems to over 3,000 private and faith-based schools to help schools automate administrative processes such as admissions, scheduling, student billing, attendance, and grade book management. RenWeb's information systems software is sold as a subscription service to schools. The combination of RenWeb’s school administration software and the Company’s tuition management and financial needs assessment services is expected to significantly increase the value of the Company’s offerings in this area, allowing the Company to deliver a comprehensive suite of solutions to schools.

Higher Education

The higher education market consists of nearly 4,700 colleges and universities. The Company offers two principal products to the higher education market: actively managed tuition payment plans, and campus commerce technologies and payment processing.

The Company has actively managed tuition payment plans in place at approximately 620 colleges and universities. Higher education institutions contract with the Company to administer payment plans that allow the student and family to make monthly payments on either a semester or annual basis. The Company collects a fee from the student or family as an administration fee.

The Company's suite of campus commerce solutions provides services that allow for families' electronic billing and payment of campus charges. Campus commerce includes cashiering for face-to-face transactions, campus-wide commerce management, and refunds management, among other activities. The Company earns revenue for e-billing, hosting/maintenance, credit card processing fees, and e-payment transaction fees, which are powered by the Company's QuikPAY system, a secure payment processing engine.

QuikPAY , a campus commerce product, is sold as a subscription service to colleges and universities. QuikPAY processes payments through the appropriate channels in the banking or credit card networks to make deposits into the client's bank account. It can be further deployed to other departments around campus as requested (e.g., application fees, alumni giving, parking, events, etc.). Approximately 220 colleges and universities use the QuikPAY system.

Competition

The Company is the largest provider of tuition management services to the private and faith-based K-12 market in the United States. Competitors include financial institutions, tuition management providers, financial needs assessment providers, accounting firms, and a myriad of software companies.

In the higher education market, the Company targets business offices at colleges and universities. In this market, the primary competition is limited to three campus commerce and tuition payment providers, as well as solutions developed in-house by colleges and universities.

The Company's principal competitive advantages are (i) the customer service it provides to institutions, (ii) the information management tools provided with the Company's service, and (iii) the Company's ability to interface with the institution clients and their third party service providers. The Company believes its clients select products primarily based on technological superiority and feature functionality, but price and service also impact the selection process.
 
Asset Generation and Management

The Asset Generation and Management operating segment includes the acquisition, management, and ownership of the Company's student loan assets, which was historically the Company's largest product and service offering. As of December 31, 2014, the Company's student loan portfolio was $28.0 billion. The Company generates a substantial portion of its earnings from the spread, referred to as the Company's student loan spread, between the yield it receives on its student loan portfolio and the associated costs to finance such portfolio. See Part II, Item 7, “Management's Discussion and Analysis of Financial Condition and Results of Operations - Asset Generation and Management Operating Segment - Results of Operations - Student Loan Spread Analysis,” for further details related to the student loan spread. The student loan assets are held in a series of education lending subsidiaries and associated securitization trusts designed specifically for this purpose. In addition to the student loan spread earned on its portfolio, all costs and activity associated with managing the portfolio, such as servicing of the assets and debt maintenance, are included in this segment.

Student loans consist of federally insured student loans and private education loans. Federally insured student loans were originated under the FFEL Program. The Company's portfolio of federally insured student loans is subject to minimal credit risk, as these loans are guaranteed by the Department at levels ranging from 97 percent to 100 percent. Substantially all of the Company's loan

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portfolio ( 99.9 percent as of December 31, 2014 ) is federally insured. The Company's portfolio of private education loans is subject to credit risk similar to other consumer loan assets.

The Higher Education Act regulates every aspect of the federally insured student loan program, including certain communications with borrowers, loan originations, and default aversion. Failure to service a student loan properly could jeopardize the guarantee on federal student loans. In the case of death, disability, or bankruptcy of the borrower, the guarantee covers 100 percent of the loan's principal and accrued interest.

FFELP loans are guaranteed by state agencies or non-profit companies designated as guarantors, with the Department providing reinsurance to the guarantor. Guarantors are responsible for performing certain functions necessary to ensure the program's soundness and accountability. Generally, the guarantor is responsible for ensuring that loans are serviced in compliance with the requirements of the Higher Education Act. When a borrower defaults on a FFELP loan, the Company submits a claim to the guarantor, who provides reimbursements of principal and accrued interest, subject to the applicable risk share percentage.

Origination and Acquisition

The Reconciliation Act of 2010 eliminated originations of new FFELP loans effective July 1, 2010.   However, the Company believes there will be ongoing opportunities to continue to purchase FFELP loan portfolios from current FFELP participants looking to adjust their FFELP businesses. For example, from July 1, 2010 through December 31, 2014 , the Company purchased a total of $17.1 billion of FFELP student loans from various third-parties, including a total of $6.1 billion during 2014. The Company's competition for the purchase of student loan portfolios and residuals includes large banks, hedge funds, and other student loan finance companies.

Interest Rate Risk Management

Because the Company generates a significant portion of its earnings from its student loan spread, the interest rate sensitivity of the Company's balance sheet is very important to its operations. The current and future interest rate environment can and will affect the Company's interest income and net income. The effects on the Company's results of operations as a result of the changing interest rate environments are further outlined in Part II, Item 7, "Management's Discussion and Analysis of Financial Condition and Results of Operations - Asset Generation and Management Operating Segment - Results of Operations - Student Loan Spread Analysis" and Part II, Item 7A, “Quantitative and Qualitative Disclosures About Market Risk - Interest Rate Risk.”

Intellectual Property

The Company owns numerous trademarks and service marks (“Marks”) to identify its various products and services. As of December 31, 2014 , the Company had 46 registered Marks. The Company actively asserts its rights to these Marks when it believes infringement may exist. The Company believes its Marks have developed and continue to develop strong brand-name recognition in the industry and the consumer marketplace. Each of the Marks has, upon registration, an indefinite duration so long as the Company continues to use the Mark on or in connection with such goods or services as the Mark identifies. In order to protect the indefinite duration, the Company makes filings to continue registration of the Marks. The Company owns one patent application that has been published, but has not yet been issued, and has also actively asserted its rights thereunder in situations where the Company believes its claims may be infringed upon. The Company owns many copyright protected works, including its various computer system codes and displays, Web sites, books and other publications, and marketing materials. The Company also has trade secret rights to many of its processes and strategies and its software product designs. The Company's software products are protected by both registered and common law copyrights, as well as strict confidentiality and ownership provisions placed in license agreements, which restrict the ability to copy, distribute, or improperly disclose the software products. The Company also has adopted internal procedures designed to protect the Company's intellectual property.

The Company seeks federal and/or state protection of intellectual property when deemed appropriate, including patent, trademark/service mark, and copyright. The decision whether to seek such protection may depend on the perceived value of the intellectual property, the likelihood of securing protection, the cost of securing and maintaining that protection, and the potential for infringement. The Company's employees are trained in the fundamentals of intellectual property, intellectual property protection, and infringement issues. The Company's employees are also required to sign agreements requiring, among other things, confidentiality of trade secrets, assignment of inventions, and non-solicitation of other employees post-termination. Consultants, suppliers, and other business partners are also required to sign nondisclosure agreements to protect the Company's proprietary rights.

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Employees

As of December 31, 2014 , the Company had approximately 3,100 employees. None of the Company's employees are covered by collective bargaining agreements. The Company is not involved in any material disputes with any of its employees, and the Company believes that relations with its employees are good.

Available Information

Copies of the Company's annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to such reports are available on the Company's Web site free of charge as soon as reasonably practicable after such reports are filed with or furnished to the United States Securities and Exchange Commission ("SEC"). Investors and other interested parties can access these reports and the Company's proxy statements at http://www.nelnetinvestors.com . The Company routinely posts important information for investors on its Web site.

The Company has adopted a Code of Conduct that applies to directors, officers, and employees, including the Company's principal executive officer and its principal financial and accounting officer, and has posted such Code of Conduct on its Web site. Amendments to and waivers granted with respect to the Company's Code of Conduct relating to its executive officers and directors which are required to be disclosed pursuant to applicable securities laws and stock exchange rules and regulations will also be posted on its Web site. The Company's Corporate Governance Guidelines, Audit Committee Charter, Compensation Committee Charter, Nominating and Corporate Governance Committee Charter, Risk and Finance Committee Charter, and Compliance Committee Charter are also posted on its Web site.

Information on the Company's Web site is not incorporated by reference into this report and should not be considered part of this report.

ITEM 1A.  RISK FACTORS

We operate our business in a highly competitive and regulated environment. We are subject to risks including, but not limited to, market, liquidity, credit, regulatory, technology, operational, security, and other business risks such as reputation damage related to negative publicity and dependencies on key personnel, customers, vendors, and systems. This section highlights specific risks that could affect us. Although this section attempts to highlight key risk factors, other risks may emerge at any time and we cannot predict all risks or estimate the extent to which they may affect our financial performance. These risk factors should be read in conjunction with the other information included in this report.

Student Loan Portfolio

Our student loan portfolio is subject to certain risks related to interest rates, our ability to manage the risks related to interest rates, prepayment, and credit risk, each of which could reduce the expected cash flows and earnings on our portfolio.

Interest rate risk - basis and repricing risk

We are exposed to interest rate risk in the form of basis risk and repricing risk because the interest rate characteristics of our student loan assets do not always match the interest rate characteristics of the funding for those assets.

We fund the majority of our FFELP student loan assets with one-month or three-month LIBOR indexed floating rate securities. In addition, the interest rates on some of our debt are set via a “dutch auction.” Meanwhile, the interest earned on our FFELP student loan assets is indexed to one-month LIBOR and Treasury bill rates. The different interest rate characteristics of our loan assets and our liabilities funding these assets results in basis risk. We also face repricing risk due to the timing of the interest rate resets on our liabilities, which may occur as infrequently as once a quarter, in contrast to the timing of the interest rate resets on our assets, which generally occur daily. In a declining interest rate environment, this may cause our student loan spread to compress, while in a rising interest rate environment, it may cause the spread to increase.

As of December 31, 2014 , we had $27.3 billion and $0.9 billion of FFELP loans indexed to the one-month LIBOR and the three-month Treasury bill rate, respectively, both of which reset daily, and $16.5 billion of debt indexed to three-month LIBOR, which resets quarterly, and $9.9 billion of debt indexed to one-month LIBOR, which resets monthly. While these indices are all short term in nature with rate movements that are highly correlated over a longer period of time, there have been points in recent history related to the U.S. and European debt crisis that have caused volatility to be high and correlation to be reduced. There can be no assurance that the indices' historically high level of correlation will not be disrupted in the future due to capital market dislocations

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or other factors not within our control. In such circumstances, our earnings could be adversely affected, possibly to a material extent.

We have entered into basis swaps to hedge our basis and repricing risk. For these derivatives, we receive three-month LIBOR set discretely in advance and pay one-month LIBOR plus or minus a spread as defined in the agreements (the "1:3 Basis Swaps").

Interest rate risk - loss of floor income

FFELP loans originated prior to April 1, 2006 generally earn interest at the higher of the borrower rate, which is fixed over a period of time, or a floating rate based on the Special Allowance Payments ("SAP") formula set by the Department. The SAP rate is based on an applicable index plus a fixed spread that depends on loan type, origination date, and repayment status. We generally finance our student loan portfolio with variable rate debt. In low and/or certain declining interest rate environments, when the fixed borrower rate is higher than the SAP rate, these student loans earn at a fixed rate while the interest on the variable rate debt typically continues to reflect the low and/or declining interest rates. In these interest rate environments, we may earn additional spread income that we refer to as floor income.

Depending on the type of loan and when it was originated, the borrower rate is either fixed to term or is reset to an annual rate each July 1. As a result, for loans where the borrower rate is fixed to term, we may earn floor income for an extended period of time, which we refer to as fixed rate floor income, and for those loans where the borrower rate is reset annually on July 1, we may earn floor income to the next reset date, which we refer to as variable rate floor income.

For the year ended December 31, 2014 , we earned $179.9 million of fixed rate floor income, net of $24.4 million of settlements paid related to derivatives used to hedge loans earning fixed rate floor income. Absent the use of derivative instruments, a rise in interest rates will reduce the amount of floor income received and this will have an impact on earnings due to interest margin compression caused by increased financing costs, until such time as the federally insured loans earn interest at a variable rate in accordance with their SAP formulas. In higher interest rate environments, where the interest rate rises above the borrower rate and fixed rate loans effectively convert to variable rate loans, the impact of the rate fluctuations is reduced.

Interest rate risk - use of derivatives

We utilize derivative instruments to manage interest rate sensitivity. Our derivative instruments are intended as economic hedges but do not qualify for hedge accounting; consequently, the change in fair value, called the “mark-to-market,” of these derivative instruments is included in our operating results. Changes or shifts in the forward yield curve can and have significantly impacted the valuation of our derivatives. Accordingly, changes or shifts in the forward yield curve will impact our financial position and results of operations.

Although we believe our derivative instruments are highly effective, developing an effective strategy for dealing with movements in interest rates is complex, and no strategy can completely insulate us from risks associated with such fluctuations. Because many of our derivatives are not balance guaranteed to a particular pool of student loans and we may not elect to fully hedge our risk on a notional and/or duration basis, we are subject to the risk of being under or over hedged, which could result in material losses. In addition, our interest rate risk management activities could expose us to substantial mark-to-market losses if interest rates move in a materially different way than was expected based on the environment when the derivatives were entered into. As a result, we cannot offer any assurance that our economic hedging activities will effectively manage our interest rate sensitivity or have the desired beneficial impact on our results of operations or financial condition.

By using derivative instruments, we are exposed to credit and market risk. We attempt to manage credit and market risks associated with interest rates by establishing and monitoring limits as to the types and degree of risk that may be undertaken and by entering into transactions with high-quality counterparties that are reviewed periodically by our risk committee. As of December 31, 2014 , all of our derivative counterparties had investment grade credit ratings. We also have a policy of requiring that all derivative contracts be governed by an International Swaps and Derivatives Association, Inc. Master Agreement.
 
When the fair value of a derivative contract is positive (an asset on our balance sheet), this generally indicates that the counterparty owes us if the derivative was settled. If the counterparty fails to perform, credit risk with such counterparty is equal to the extent of the fair value gain in the derivative less any collateral held by us. If we were unable to collect from a counterparty, we would have a loss equal to the amount the derivative is recorded on the consolidated balance sheet. As of December 31, 2014 , the fair value of our derivatives which had a positive fair value in our favor (an asset on our balance sheet) was $64.4 million . The Company held no collateral as of December 31, 2014 related to these derivatives.

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When the fair value of a derivative instrument is negative (a liability on our balance sheet), we would owe the counterparty if the derivative was settled and, therefore, have no immediate credit risk.  If the negative fair value of derivatives with a counterparty exceeds a specified threshold, we may have to make a collateral deposit with the counterparty. The threshold at which we may be required to post collateral is dependent upon our unsecured credit rating.  The Company believes any downgrades from its current unsecured credit ratings (Standard & Poor's: BBB- (stable outlook) and Moody's: Ba1 (stable outlook)), would not result in additional collateral requirements of a material nature. In addition, no counterparty has the right to terminate its contracts in the event of downgrades from the current ratings. However, some derivative contracts have mutual optional termination provisions that can be exercised during the years 2016 through 2023. As of December 31, 2014 , the fair value of derivatives with early termination provisions was a positive $34.7 million (an asset on our balance sheet).

Interest rate movements have an impact on the amount of collateral we are required to deposit with our derivative instrument counterparties. Based on the interest rate swaps outstanding as of December 31, 2014 (for both the floor income and hybrid debt hedges), if the forward interest rate curve was one basis point lower for the remaining duration of these derivatives, we would have been required to post $0.5 million in additional collateral. In addition, if the forward basis curve between 1-month and 3-month LIBOR experienced a one basis point reduction in spread for the remaining duration of our 1:3 Basis Swaps (in which we pay 1-month LIBOR and receive 3-month LIBOR), we would have been required to post $7.1 million in additional collateral.

With our current derivative portfolio, we do not currently anticipate a near term movement in interest rates having a material impact on our liquidity or capital resources, nor expect future movements in interest rates to have a material impact on our ability to meet potential collateral deposit requirements with our counterparties. Due to the existing low interest rate environment, our exposure to downward movements in interest rates on our interest rate swaps is limited.  In addition, we believe the historical high correlation between 1-month and 3-month LIBOR limits our exposure to interest rate movements on the 1:3 Basis Swaps. 

However, if interest rates move materially and negatively impact the fair value of our derivative portfolio or if we enter into additional derivatives in which the fair value of such derivatives become negative, we could be required to deposit a significant amount of collateral with our derivative instrument counterparties. The collateral deposits, if significant, could negatively impact our liquidity and capital resources. As of December 31, 2014 , the fair value of our derivatives which had a negative fair value (a liability on our balance sheet) was $32.8 million . The Company had no collateral deposited as of December 31, 2014 related to these derivatives.

Our outstanding cross-currency interest rate swap is a derivative entered into as a result of an asset-backed security financing. This derivative was entered into at the securitization trust level with the counterparty and does not contain credit contingent features related to our or the trust's credit ratings. As such, there are no collateral requirements and the impact of changes to foreign currency rates has no impact on the amount of collateral we would be required to deposit with the counterparty on this derivative.

The Dodd-Frank Wall Street Reform and Consumer Protection Act (the “Dodd-Frank Act”) represents a comprehensive overhaul of the regulatory framework for the financial services industry within the United States. The Dodd-Frank Act provides the Commodity Futures Trading Commission (the "CFTC") with substantial authority to regulate over-the-counter derivative transactions. The CFTC issued final regulations that require derivative transactions to be executed through an exchange or central clearinghouse. As such, effective June 10, 2013, all over-the-counter derivative contracts executed by us are cleared post-execution at a regulated clearinghouse. Clearing is a process by which a third-party, the clearinghouse, steps in between the original counterparties and guarantees the performance of both, by requiring that each post substantial amounts of liquid collateral on an initial and mark-to-market basis to cover the clearinghouse's potential future exposure in the event of default. The new clearing requirements did not alter or affect the terms and conditions of our derivative instruments executed prior to June 10, 2013. The new clearing requirements require us to post substantial amounts of liquid collateral when executing new derivative instruments, which could negatively impact our liquidity and capital resources and may prevent or limit us from utilizing derivative instruments to manage interest rate sensitivity and risks. However, the new clearing requirements reduce counterparty risk associated with derivatives executed by us after June 10, 2013.

Prepayment risk

Higher rates of prepayments of student loans, including consolidations by the Department through the Federal Direct Loan Program, would reduce our interest income.

Pursuant to the Higher Education Act, borrowers may prepay loans made under the FFEL Program at any time without penalty. Prepayments may result from consolidations of student loans by the Department through the Federal Direct Loan Program or by a lending institution through a private education loan, which historically tend to occur more frequently in low interest rate

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environments; from borrower defaults, which will result in the receipt of a guaranty payment; and from voluntary full or partial prepayments; among other things.

Legislative risk exists as Congress evaluates proposals to reauthorize the Higher Education Act. If the federal government and the Department initiate additional loan forgiveness, repayment plans, or consolidation loan programs, these initiatives could further increase prepayments and reduce interest income.

The rate of prepayments of student loans may be influenced by a variety of economic, social, political, and other factors affecting borrowers, including interest rates, federal budgetary pressures, and the availability of alternative financing. Our profits could be adversely affected by higher prepayments, which reduce the balance of loans outstanding and, therefore, the amount of interest income we receive.

Credit risk

Future losses due to defaults on loans held by us, or loans sold to unaffiliated third parties which we are obligated to repurchase in the event of certain delinquencies, present credit risk which could adversely affect our earnings.

The vast majority ( 99.9 percent ) of our student loan portfolio is federally guaranteed. The allowance for loan losses from the federally insured loan portfolio is based on periodic evaluations of our loan portfolios, considering loans in repayment versus those in nonpaying status, delinquency status, trends in defaults in the portfolio based on Company and industry data, past experience, trends in student loan claims rejected for payment by guarantors, changes to federal student loan programs, current economic conditions, and other relevant factors. The federal government currently guarantees 97 percent of the principal and interest on federally insured student loans disbursed on and after July 1, 2006 (and 98 percent for those loans disbursed on and after October 1, 1993 and prior to July 1, 2006), which limits our loss exposure on the outstanding balance of our federally insured portfolio. Student loans disbursed prior to October 1, 1993 are fully insured for both principal and interest.

Our private education loans are unsecured, with neither a government nor a private insurance guarantee. Accordingly, we bear the full risk of loss on these loans if the borrower and co-borrower, if applicable, default. In determining the adequacy of the allowance for loan losses on the private education loans, we consider several factors, including: loans in repayment versus those in a nonpaying status, delinquency status, type of program, trends in defaults in the portfolio based on Company and industry data, past experience, current economic conditions, and other relevant factors. We place a private education loan on nonaccrual status when the collection of principal and interest is 30 days past due, and charge off the loan when the collection of principal and interest is 120 days past due.

The evaluation of the allowance for loan losses is inherently subjective, as it requires material estimates that may be subject to significant changes. As of December 31, 2014 , our allowance for loan losses was $48.9 million . During the year ended December 31, 2014 , we recognized a provision for loan losses of $9.5 million . The provision for loan losses reflects the activity for the applicable period and provides an allowance at a level that management believes is appropriate to cover probable losses inherent in the loan portfolio. However, future defaults can be higher than anticipated due to a variety of factors, such as downturns in the economy, regulatory or operational changes, and other unforeseen future trends. General economic and employment conditions, including employment rates for recent college graduates, during the recent recession led to higher rates of student loan defaults which can have an adverse effect on our earnings, particularly with respect to private education loans. Although default rates have subsequently decreased as economic conditions have improved, they remain higher than the pre-recession levels. If actual performance is significantly worse than currently estimated, it would materially affect our estimate of the allowance for loan losses and the related provision for loan losses in our statements of income.

The Company has sold various portfolios of private education loans to third-parties. Per the terms of the servicing agreements, the Company’s servicing operations are obligated to repurchase loans subject to the sale agreements in the event such loans become 60 or 90 days delinquent. As of December 31, 2014, the balance of loans subject to these repurchase obligations was $155.3 million. As of December 31, 2014, we had a reserve related to this obligation of $11.8 million included in other liabilities on the consolidated balance sheet. The evaluation of the reserve related to these loans is inherently subjective, as it requires estimates that may be subject to changes. If actual performance is worse than estimated, it would negatively affect our results of operations.

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Liquidity and Funding

We fund student loans in FFELP warehouse facilities. The current maturities of these facilities do not match the maturity of the related funded assets. Therefore, we will need to modify and/or find alternative funding related to the student loan collateral in these facilities prior to their expiration. If we cannot find any funding alternatives, we would lose our collateral, including the student loan assets and cash advances, related to these facilities.

The majority of our portfolio of student loans is funded through asset-backed securitizations that are structured to substantially match the maturity of the funded assets, and there are minimal liquidity issues related to these facilities. We also have student loans funded in shorter term FFELP warehouse facilities. The current maturities of these facilities do not match the maturity of the related funded assets. Therefore, we will need to modify and/or find alternative funding related to the student loan collateral in these facilities prior to their expiration.

As of December 31, 2014 , we maintained three FFELP warehouse facilities as described in note 4 of the notes to consolidated financial statements included in this report. These facilities have revolving financing structures supported by 364-day liquidity provisions, which expire in 2015. In the event we are unable to renew the liquidity provisions for a facility, the facility would become a term facility at a stepped-up cost, with no additional student loans being eligible for financing, and we would be required to refinance the existing loans in the facility by its final maturity date in 2016 or 2017. The FFELP warehouse facilities also contain financial covenants relating to levels of our consolidated net worth, ratio of adjusted EBITDA to corporate debt interest, and unencumbered cash. Any noncompliance with these covenants could result in a requirement for the immediate repayment of any outstanding borrowings under the facilities. As of December 31, 2014 , $ 1.2 billion was outstanding under the warehouse facilities and $ 73.4 million was advanced as equity support.

If we are unable to obtain cost-effective funding alternatives for the loans in the FFELP warehouse facilities prior to the facilities' maturities, our cost of funds could increase, adversely affecting our results of operations. If we cannot find any funding alternatives, we would lose our collateral, including the student loan assets and cash advances, related to these facilities.

We are exposed to mark-to-formula collateral support risk on one of our FFELP warehouse facilities.

One of our warehouse facilities provides formula based advance rates based on market conditions, which requires equity support to be posted to the facility. As of December 31, 2014, $21.9 million was advanced as equity support under this facility. The other two warehouse facilities have static advance rates that require initial equity for loan funding, but do not require increased equity based on market movements. In the event that a significant change in the valuation of loans results in additional required equity funding support for the warehouse facilities greater than what we can provide, the warehouse facilities could be subject to an event of default resulting in termination of the facilities and an acceleration of the repayment provisions. If we cannot find any funding alternatives, we would lose our collateral, including the student loan assets and cash advances, related to these facilities. A default on the FFELP warehouse facilities would result in an event of default on our $350.0 million unsecured line of credit that would result in the outstanding balance on the line of credit becoming immediately due and payable.

We are committed to purchase private education loans from certain third-parties. We intend to initially fund these purchases using operating cash and our unsecured line of credit. If we are unable to subsequently finance these loans in private education loan warehouse facilities and/or securitization transactions, our liquidity could be adversely affected and our opportunities to purchase additional such loans could be limited.

On December 22, 2014, we entered into an agreement with Union Bank in which we will provide marketing, origination, and servicing services to Union Bank related to private education loans. We have committed to purchase, or arrange for a designee to purchase, all volume originated by Union Bank under this agreement.    On February 5, 2015, we committed to purchase up to $150.0 million of private education loans originated by CommonBond, Inc., a student lending company that provides private education loans to graduate students.  

We intend to use operating cash and our unsecured line of credit to initially fund these purchases of private education loans.   We are currently forming a private education loan warehouse facility to be used to pool loans before financing them under more permanent securitization financing arrangements. If we are not successful in establishing specific financing facilities for private education loans, our liquidity could be adversely affected and our opportunities to purchase additional such loans could be limited.

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We are subject to economic and market fluctuations related to our investments.

We currently invest a substantial portion of our excess cash in student loan asset-backed securities and other investments that are subject to market fluctuations. The amount of these investments was $149.1 million as of December 31, 2014 , including $145.0 million in student loan asset-backed securities. These securities earn a floating interest rate and carry expected returns of approximately LIBOR + 200-500 basis points to maturity. While the vast majority of these securities are backed by FFELP government guaranteed student loan collateral, most are in subordinate tranches and have a greater risk of loss with respect to the applicable student loan collateral pool. While we expect these securities to have few credit issues if held to maturity, they do have limited liquidity, and we could incur a significant loss if the investments were sold prior to maturity at an amount less than the original purchase price.

Operations

Risks associated with our operations, as further discussed below, include those related to our information technology systems and potential security and privacy breaches, our ability to manage performance related to regulatory requirements, and the importance of maintaining scale by retaining existing customers and attracting new business opportunities.

A failure in or breach of one of our operational or information systems or infrastructure, or those of our third-party vendors, could disrupt our businesses. These types of failures or breaches, including but not limited to cyber attacks, could result in a denial of service or misuse of confidential or proprietary information which could damage our reputation, increase costs, and jeopardize existing business contracts or result in regulatory penalties.

As a loan servicer, hosted loan servicing software provider, and payment processor for the federal government, financial institutions, and the education industry that serves millions of customers through the Internet and other distribution channels across the U.S., we depend on our ability to process, secure, record, and monitor a large number of customer transactions and confidential information on a continuous basis.
 
Information security risks have significantly increased in recent years in part because of the proliferation of new technologies, the use of the Internet and telecommunications technologies to support and process customer transactions, and the increased sophistication and activities of organized crime, hackers, terrorists, activists, and other external parties. Our operations rely on the secure processing, transmission, and storage of confidential information in our computer systems and networks. Our business segments rely on our digital technologies, computer and email systems, software, and networks to conduct their operations. In addition, to access our products and services, our customers may use personal smartphones, tablet PC's, and other mobile devices that are beyond our control systems. Although we believe we have robust information security procedures and controls, our technologies, systems, networks, and our customers' devices may become the target of cyber attacks or information security breaches that could result in the unauthorized release, gathering, monitoring, misuse, loss, or destruction of Company or customer confidential, proprietary, and other information, or disrupt the Company's or our customers' business operations. A cyber attack or information security breach of this nature could significantly affect our ability to retain strategic business customers, which could lead to increased costs to retain customers or result in regulatory penalties or a material loss of future revenue.

Third parties with which we do business or that facilitate our business activities, including financial intermediaries, data centers, data storage locations, collection services, distribution centers, or other vendors that provide services or security solutions for our operations, could also be sources of operational and information security risk to us, including from breakdowns or failures of their own systems or capacity constraints.

Although to date we have not experienced a material loss relating to cyber attacks or other information security breaches, there can be no assurance that we will not suffer such losses in the future or that a current threat remains undetected at this time. Our risk and exposure to these matters remains heightened because of, among other things, the evolving nature of these threats, and the size and scale of our servicing contracts, including our loan servicing contract with the Department.

As a result, cyber security and the continued development and enhancement of our training, controls, processes, and practices designed to protect and monitor our systems, computers, software, data, and networks from attack, damage, or unauthorized access remain a priority for the Company and each of our business segments. Even though we maintain technology and telecommunication, professional services, media, network security, privacy, injury, and liability insurance coverage to offset costs that may be incurred as a result of a cyber attack, information security breach, or extended system outage, this insurance coverage may not cover all costs of such incidents.

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As cyber threats continue to evolve, we may be required to expend significant additional resources to continue to modify or enhance our protective measures or to investigate and remediate any information security vulnerabilities.

Additionally, we must continually and cost-effectively maintain and improve our information technology systems and infrastructure in order to successfully deliver competitive products and services to our customers.  The widespread adoption of new technologies and market demands could require substantial expenditures to enhance system infrastructure and existing products and services.  If we fail to enhance and scale our systems and operational infrastructure or products and services, our operating segments may lose their competitive advantage and this could adversely affect financial and operating results.
We also face the risk of business disruption if system outages occur as a result of changes in infrastructure, introduction of new software or software enhancements, relocation of infrastructure, or failure to perform required services, which could have a material impact upon our reputation and our ability to retain customers. Although we have business continuity management plans, a major physical disaster or other calamity that causes significant damage to or the loss of our information systems or business operations for a sustained period of time could adversely affect our business, cash flows, and ability to retain customers.

We must satisfy certain requirements necessary to maintain the federal guarantees of our federally insured loans, and we may incur penalties or lose our guarantees if we fail to meet these requirements.

As of December 31, 2014 , we serviced $25.0 billion of FFELP loans that maintained a federal guarantee, of which $19.7 billion and $5.3 billion were owned by the Company and third-party entities, respectively.

We must meet various requirements in order to maintain the federal guarantee on our federally insured loans. The federal guarantee on our federally insured loans is conditional based on our compliance with origination, servicing, and collection policies set by the Department and guaranty agencies. Federally insured loans that are not originated, disbursed, or serviced in accordance with the Department's and guaranty agency regulations may risk partial or complete loss of the guarantee. If we experience a high rate of servicing deficiencies (including any deficiencies resulting from the conversion of loans from one servicing platform to another, errors in the loan origination process, establishment of the borrower's repayment status, and due diligence or claim filing processes), it could result in the loan guarantee being revoked or denied. In most cases we have the opportunity to cure these deficiencies by following a prescribed cure process which usually involves obtaining the borrower's reaffirmation of the debt. However, not all deficiencies can be cured.

We are allowed three years from the date of the loan rejection to cure most loan rejections. If a cure cannot be achieved during this three year period, insurance is permanently revoked, although we maintain our right to collect the loan proceeds from the borrower. In cases where we purchase loans that were serviced previously by another servicing institution and we identify a serving deficiency by the prior servicer, we may, based on the terms of the purchase agreement, have the ability to require the previous lender to repurchase the rejected loans.

A guaranty agency may also assess an interest penalty upon claim payment if the deficiency does not result in a loan rejection. These interest penalties are not subject to cure provisions and are typically related to isolated instances of due diligence deficiencies. Additionally, we may become ineligible for special allowance payment benefits from the time of the first deficiency leading to the loan rejection through the date that the loan is cured.

Failure to comply with federal and guarantor regulations may result in penalties, a loss of special allowance payment benefits, or a loss of the federal guarantee. A loss of a federal guarantee on a third party serviced loan could subject us to potential claims from our servicing customers.

Our largest fee-based customer, the Department of Education, represents approximately 10 percent of our revenue. Failure to extend the Department contract, unfavorable contract modifications, or our inability to consistently surpass competitor performance metrics, could significantly lower loan servicing revenue and hinder future servicing opportunities.

We are one of four private sector companies awarded a student loan servicing contract by the Department to provide additional servicing capacity for loans owned by the Department. Our contract with the Department expires on June 16, 2019. As of December 31, 2014, we were servicing $133.6 billion of student loans for 5.9 million borrowers under this contract. For the year ended December 31, 2014, we recognized $124.4 million in revenue from the Department, which represented approximately 10 percent of our revenue. In the event the Department servicing contract is not extended beyond the current expiration date or substantial unfavorable modifications are made to the existing Department contract, loan servicing revenue would decrease significantly.

17

New loan volume is currently being allocated among the four servicers based on certain performance metrics established by the Department. The amount of future allocations of new loan volume could be negatively impacted if we are unable to consistently surpass competitor performance metrics. The Department also has contracts with not-for-profit entities to service student loans who historically received small servicing allocations from the Department. However, effective January 1, 2015, these entities began to receive 25 percent of new borrower servicing allocations from the Department. This will decrease new allocation volume for us.

Additionally, we are partially dependent on the existing Department contract to broaden servicing operations with the Department, other federal and state agencies, and commercial clients. The size and importance of this contract provides us the scale and infrastructure needed to profitably expand into new business opportunities. Failure to extend the Department contract beyond the current expiration date could significantly hinder future opportunities.

Federal budget deficits and their effect on budgetary and regulatory provisions could adversely impact future revenue.

A significant portion of guaranty servicing revenue earned by us relates to rehabilitating defaulted FFELP loans (collection services). Recent federal budget provisions that became effective July 1, 2014 have reduced payments by the Department to guaranty agencies for assisting student loan borrowers with the rehabilitation of defaulted loans under FFELP. These provisions reduced the amount guaranty agencies retain upon successful rehabilitation from 37 percent to 16 percent of the loan balance. We earn revenue from rehabilitating defaulted FFELP student loans on behalf of guaranty agencies.  The decrease in the retention percent earned by guaranty agencies negatively impacted our guaranty collections revenue, and also contributed to a reduction in our operating margin.  During the year ended December 31, 2014 , we recognized $41.6 million in revenue from rehabilitating defaulted FFELP loans for guaranty agencies. Prior to the July 1, 2014 rate change, we recognized $30.7 million in revenue during the first two quarters of 2014 compared to $10.9 million during the last two quarters of 2014. The Company anticipates that guaranty agencies will continue to operate with reduced levels of FFELP student loan rehabilitation activities as a result of the reduced payment framework.

Approximately 70 percent of our guaranty servicing revenue comes from a single guaranty servicing client. The current term of the contract with this client expires on October 31, 2015 and is subject to renewal. Given the significant reduction in rehabilitation collection revenue resulting from changes in federal budget provisions that became effective July 1, 2014, the terms of this contract could be modified in ways that reduce our amount of guaranty servicing revenue even further or the agreement could be terminated.

In the future, the federal government could engage in prolonged debates related to the federal deficit, debt ceiling, and other budget spending issues. If U.S. lawmakers fail to reach agreement on these issues, the federal government could stop or delay payment on its obligations, including those on services we provide. We cannot predict how or what programs will be impacted by any actions that Congress or the federal government may take. Legislation to address the federal deficit and spending could include proposals that adversely affect our cash flow, revenue, and profit margins.

Our ability to continue to grow and maintain our contracts with commercial businesses and government agencies is partly dependent on our ability to maintain compliance with various laws, regulations, and industry standards applicable to those contracts.

We are subject to various laws, regulations, and industry standards related to our commercial and government contracts. In most cases, these contracts are subject to termination rights, audits, and investigations. If we are found to be in noncompliance with the contract provisions or applicable laws, regulations, or standards, or the contracted party exercises its termination or other rights for that or other reasons, our reputation could be negatively affected, and our ability to compete for new contracts or maintain existing contracts could diminish. If this were to occur, our results of operations from existing contracts and future opportunities for new contracts could be negatively affected.

18

Regulatory and Legal
 
Federal and state laws and regulations can restrict our business, and noncompliance with these laws and regulations could result in penalties, litigation, reputation damage, and a loss of customers.
 
Our operating segments and customers are heavily regulated by federal and state government regulatory agencies. The laws and regulations enforced by these agencies are proposed or enacted to protect consumers and the financial industry as a whole, not necessarily the Company, our operating segments, or our shareholders. We have procedures and controls in place to monitor compliance with numerous federal and state laws and regulations. However, because these laws and regulations are complex, differ between jurisdictions, and are often subject to interpretation, or as a result of unintended errors, we may, from time to time, inadvertently violate these laws and regulations. Compliance with these laws and regulations is expensive and requires the time and attention of management. These costs divert capital and focus away from efforts intended to grow our business. If we do not successfully comply with laws, regulations, or policies, we could incur fines or penalties, lose existing or new customer contracts, or suffer damage to our reputation. Changes in these laws and regulations can significantly alter our business environment, limit business operations, and increase costs of doing business, and we cannot predict the impact such changes would have on our profitability. The use of Executive Order provisions from the Executive Branch of the Federal Government has created new regulations that have impacted us. The use of Executive Order provisions to define regulations creates additional uncertainty and risks within the education and student loan industry.

Our Student Loan and Guaranty Servicing and Asset Generation and Management operating segments are subject to the Higher Education Act and various consumer protection and privacy regulations. These operating segments take what we believe are necessary steps to evaluate, monitor, and comply with these regulations. However, the Department or other government agencies could, based on regulatory interpretation, determine we are not compliant. Failure to comply with these regulations could lead to a loss of the guarantee on our federally insured loans, increased servicing costs to cure such loans, or suspension or termination of our rights to participate as a servicer, negative publicity, or potential legal claims. Although new FFELP loan originations were eliminated effective July 1, 2010, we continue to face risks from potential legislative changes or other government initiatives with respect to existing FFELP loans. Congress is currently evaluating proposals to reauthorize the Higher Education Act. If the federal government or the Department initiate additional loan forgiveness, repayment options, or consolidation loan programs, these initiatives could further increase prepayments, reduce servicing fees, and lower interest income.

Certain provisions of the Higher Education Act that became effective July 1, 2011 have impacted our Enrollment Services operating segment in connection with services it provides to for-profit schools.  To be eligible to participate in federal student aid programs, the Higher Education Act requires educational institutions, including for-profit schools, to enter into a program participation agreement with the Department. This agreement includes a number of requirements with which an institution must comply to be granted initial and continuing eligibility to participate in the federal student aid program. The related regulations impose strict liability on educational institutions for misrepresentations made by entities, like us, who contract with these institutions to provide marketing services. As a result, our school customers have demanded, and in limited circumstances we have agreed to, limited contractual indemnification provisions for our customers that cover actions by our third-party inquiry generation vendors. Significantly all inquiry generation and management revenue (which makes up approximately 76 percent of total revenue included in the Enrollment Services business) was generated from for-profit schools in 2014. The regulations discussed above may subject us to greater risk of liability and may increase our cost of compliance with these regulations or limit our ability to serve for-profit schools. In addition, the regulations could negatively impact enrollment at for-profit schools, which could adversely affect revenue. For a variety of business reasons, including the risk of liability, the Company made the decision to exit the lead generation business in 2014. We continue to provide marketing services for education institution customers.
 
The Dodd-Frank Act established the Consumer Financial Protection Bureau (the “CFPB”), which has broad authority to regulate a wide range of consumer financial products and services. On December 3, 2013, the CFPB issued a rule that allows the CFPB to supervise nonbank student loan servicers that handle more than one million borrowers, including the Company, thus giving the CFPB broad authority to examine, investigate, supervise, and otherwise regulate our businesses, including the authority to impose fines and require changes with respect to any practices that the CFPB finds to be unfair, deceptive, or abusive. There is significant uncertainty regarding how the CFPB's strategies and priorities will impact our businesses and our results of operations going forward. Actions by the CFPB could result in requirements to alter our services, causing them to be less attractive or effective and impair our ability to offer them profitably. In the event that the CFPB changes regulations adopted in the past by other regulators, or modifies past regulatory guidance, our compliance costs and litigation exposure could increase. Our litigation exposure could also increase if the CFPB exercises its authority to limit or ban pre-dispute arbitration clauses in contracts for consumer financial services.

19

Additionally, the Dodd-Frank Act authorizes state officials to enforce regulations issued by the CFPB. Most states also have statutes that prohibit unfair and deceptive practices. To the extent states enact requirements that differ from federal standards or state officials and courts adopt interpretations of federal consumer laws that differ from those adopted by the CFPB under the Dodd-Frank Act, or states increase their examination, supervision, and enforcement activities, our ability to offer the same products and services to consumers nationwide may be limited and we may be subject to a higher risk of state enforcement actions.

We provide marketing, origination, and loan servicing services related to private education loans. Over the last couple of years, private education loans have received considerable focus from the CFPB. CFPB industry reports have included reconsideration by Congress of the federal Bankruptcy Code’s treatment of private education loans, reforms to disclosures, and guidelines that apply to payment application, borrower benefits, record retention, and other aspects of student loan servicing similar to changes previously made for the credit card and mortgage businesses. These or other regulatory changes to private education loans may adversely impact the profitability and growth of this business opportunity.

The CFPB is currently conducting its initial supervisory examination of the large nonbank student loan servicers, including the Company. If the CFPB were to determine we were not in compliance, it is possible that this could result in material adverse consequences, including, without limitation, settlements, fines, penalties, adverse regulatory actions, changes in our business practices, or other actions. However, we are unable to estimate at this time any potential financial or other impact that could result from the CFPB's examination, in the event that any adverse regulatory actions occur.
 
The Dodd-Frank Act also provides the Commodity Futures Trading Commission (the "CFTC") and the SEC with substantial authority to regulate over-the-counter derivative transactions, and includes provisions that require derivative transactions to be executed through an exchange or central clearinghouse. There are also new risk retention rules set to go into effect in 2016 that could affect future student loan asset-backed securities transactions by requiring issuers of asset-backed securities or persons who organize and initiate asset-backed securities transactions to retain a portion of the underlying assets' credit risk, disclosure and reporting requirements for each tranche of asset-backed securities, including new loan-level data requirements, and disclosure requirements relating to the representations, warranties, and enforcement mechanisms available to investors. Although we cannot predict the ultimate outcome of these processes and regulations, they may increase our costs and cash collateral margin requirements and affect the terms of future asset-backed securities transactions and derivatives used to manage financial risks related to interest rate and foreign currency exchange rate volatility.
 
Additionally, the Dodd-Frank Act added provisions commonly referred to as the “Volcker Rule” to U.S. federal banking laws which generally prohibit various covered banking entities from engaging in proprietary trading of financial instruments and limit such entities’ investments in, and relationships with, hedge funds and private equity funds. On December 10, 2013, five U.S. federal regulatory agencies issued final regulations to implement the Volcker Rule. Banking entities subject to the Volcker Rule are currently required to fully conform their activities and investments to the final regulations regarding proprietary trading restrictions by July 21, 2015, and the final regulations regarding investments in and relationships with covered funds by July 21, 2016. As discussed below under “Principal Shareholder and Related Party Transactions,” we have certain relationships with Farmers & Merchants Investment Inc. (“F&M”), which controls Union Bank and Trust Company (“Union Bank”). F&M and Union Bank are banking entities subject to the Volcker Rule. Although we currently believe that the Volcker Rule and the final implementing regulations will not have a material effect on our activities, the Volcker Rule and the final implementing regulations are very complex, and many aspects of their ultimate interpretation, scope, and implementation remain uncertain.

In July 2012, the Federal Communications Commission ("FCC") amended the rules under the Telephone Consumer Protection Act ("TCPA") and promulgated additional amendments that became effective October 2013. Under the TCPA, plaintiffs may seek actual monetary loss or damages of $500 per violation, whichever is greater, and courts may treble the damage award for willful or knowing violations. In addition, TCPA lawsuits have asserted putative class action claims. Given the large number of communications we have with borrowers and other consumers, a determination that we have violated the TCPA or other communication-based statutes could expose us to significant damage awards that could, individually or in the aggregate, materially harm our business.

As a result of the Reconciliation Act of 2010, interest income on our existing FFELP loan portfolio, as well as revenue from guaranty and third-party FFELP servicing and FFELP loan servicing software licensing and consulting fees, will decline over time as our and our third-party lender clients' FFELP loan portfolios are paid down.

The Reconciliation Act of 2010 prohibits new loan originations under the FFEL Program and requires that all new federal loan originations be made through the Federal Direct Loan Program. The law did not alter or affect the terms and conditions of existing FFELP loans.

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During the years ended December 31, 2014 , 2013 , and 2012 , we recognized approximately $430 million , $406 million , and $344 million , respectively, of net interest income on our FFELP loan portfolio, approximately $80 million , $106 million , and $96 million , respectively, in guaranty and third-party FFELP servicing revenue, and approximately $5 million , $7 million , and $6 million , respectively, in FFELP loan servicing software licensing and consulting fees related to the FFEL Program. These amounts will decline over time as our and our third-party lender clients' FFELP loan portfolios are paid down.
 
If the Company is unable to grow or develop new revenue streams, the Company's consolidated revenue and operating margin will decrease as a result of the decline in FFELP loan volume outstanding.

Industry changes and competitive pressures may harm revenue and profit margins.

We face aggressive price competition for our products and services and, as a result, we may have to lower our product and service prices to stay competitive, while at the same time, expand market share and maintain profit margins. Even if we are able to maintain or increase market share for a product or service, revenue or profit margins could decline because the product or service is in a maturing market or market conditions have changed due to economic, political, or regulatory pressures.

Exposure related to certain tax issues could decrease our net income.
 
Federal and state income tax laws and regulations are often complex and require interpretation. The nexus standards and the sourcing of receipts from intangible personal property and services have been the subject of state audits and litigation with state taxing authorities and tax policy debates by various state legislatures. As the U.S. Congress and U.S. Supreme Court have not provided clear guidance in this regard, conflicting state laws and court decisions create significant uncertainty and expense for taxpayers conducting interstate commerce. Changes in income tax regulations could negatively impact our results of operations. If states enact legislation, alter apportionment methodologies, or aggressively apply the income tax nexus standards, we may become subject to additional state taxes.
 
From time to time, we engage in transactions in which the tax consequences may be subject to uncertainty. Examples of such transactions include asset and business acquisitions and dispositions, financing transactions, apportionment, nexus standards, and income recognition. Significant judgment is required in assessing and estimating the tax consequences of these transactions. We prepare and file tax returns based on the interpretation of tax laws and regulations. In the normal course of business, our tax returns are subject to examination by various taxing authorities. Such examinations may result in future tax and interest assessments by these taxing authorities. In accordance with authoritative accounting guidance, we establish reserves for tax contingencies related to deductions and credits that we may be unable to sustain. Differences between the reserves for tax contingencies and the amounts ultimately owed are recorded in the period they become known. Adjustments to our reserves could have a material effect on our financial statements.

In addition to corporate tax matters, as both a lender and servicer of student loans, we are required to report student loan interest received and cancellation of indebtedness to individuals and the Internal Revenue Service on an annual basis. These informational forms assist individuals in complying with their federal and state income tax obligations. The statutory and regulatory guidance regarding the calculations, recipients, and timing are complex and we know that interpretation of these rules vary across the industry. The complexity and volume associated with these informational forms creates a risk of error which could result in penalties or damage to our reputation.

The costs and effects of litigation, investigations, or similar matters, or adverse facts and developments related thereto, could materially affect our financial position, results of operations, and cash flows.
 
We may be involved from time to time in a variety of lawsuits, investigations, or similar matters arising out of our business operations. Our insurance may not cover all claims that may be asserted against us, and any claims asserted against us, regardless of merit or eventual outcome, may harm our reputation. If the ultimate judgments or settlements in any litigation or investigation significantly exceed our insurance coverage, they could have a material adverse effect on our financial position, results of operations, and cash flows for any particular period.

21

Principal Shareholder and Related Party Transactions

Our Executive Chairman beneficially owns 67.3 percent of the voting rights of our shareholders and effectively has control over all matters at our Company.

Michael S. Dunlap, our Executive Chairman and a principal shareholder, beneficially owns 67.3 percent of the voting rights of our shareholders. Accordingly, each member of the Board of Directors and each member of management has been elected or effectively appointed by Mr. Dunlap and can be removed by Mr. Dunlap. As a result, Mr. Dunlap, as Executive Chairman and controlling shareholder, has control over all matters at our Company and has the ability to take actions that benefit him, but may not benefit other minority shareholders, and may otherwise exercise his control in a manner with which other minority shareholders may not agree or which they may not consider to be in their best interests.

Our contractual arrangements and transactions with Union Bank, which is under common control with us, present conflicts of interest and pose risks to our shareholders that the terms may not be as favorable to us as we could receive from unrelated third parties.

Union Bank is controlled by F&M, which owns 81.4 percent of Union Bank's common stock and 15.4 percent of Union Bank's non-voting non-convertible preferred stock. Mr. Dunlap, a significant shareholder, as well as Executive Chairman, and a member of our Board of Directors, along with his spouse and children, owns or controls a total of 24.1 percent of the stock of F&M, and Mr. Dunlap's sister, Angela L. Muhleisen, along with her husband and children, owns or controls 47.5 percent of F&M stock. Mr. Dunlap serves as a Director and Chairman of F&M. Ms. Muhleisen serves as Director and President of F&M and as a Director, Chairperson, President, and Chief Executive Officer of Union Bank. Union Bank is deemed to have beneficial ownership of a significant number of shares of Nelnet because it serves in a capacity of trustee or account manager for various trusts and accounts holding shares of Nelnet, and may share voting and/or investment power with respect to such shares. As of December 31, 2014 , Union Bank was deemed to beneficially own 16.5 percent of the voting rights of our common stock. As of December 31, 2014 , Mr. Dunlap and Ms. Muhleisen beneficially owned 67.3 percent and 21.2 percent , respectively, of the voting rights of our outstanding common stock.

We have entered into certain contractual arrangements with Union Bank, including loan purchases and sales, loan servicing, loan participations, banking services, 529 Plan administration services, lease arrangements, and various other investment and advisory services. The net aggregate impact on our consolidated statements of income for the years ended December 31, 2014 , 2013 , and 2012 related to the transactions with Union Bank was income (before income taxes) of $17.1 million , $16.6 million , and $11.9 million , respectively. See note 20 of the notes to consolidated financial statements included in this report for additional information related to the transactions between us and Union Bank.

Transactions between Union Bank and us are generally based on available market information for comparable assets, products, and services and are extensively negotiated. In addition, all related party transactions between Union Bank and us are approved by both the Union Bank Board of Directors and our Board of Directors. Furthermore, Union Bank is subject to regulatory oversight and review by the FDIC, the Federal Reserve, and the State of Nebraska Department of Banking and Finance. The FDIC and the State of Nebraska Department of Banking and Finance regularly review Union Bank's transactions with affiliates.  The regulatory standard applied to the bank falls under Regulation W, which places restrictions on certain “covered” transactions with affiliates.

We intend to maintain our relationship with Union Bank, which our management believes provides certain benefits to us. Those benefits include Union Bank's knowledge of and experience in the FFELP industry, its willingness to provide services, and at times liquidity and capital resources, on an expedient basis, and the proximity of Union Bank to our corporate headquarters located in Lincoln, Nebraska.

The majority of the transactions and arrangements with Union Bank are not offered to unrelated third parties or subject to competitive bids. Accordingly, these transactions and arrangements not only present conflicts of interest, but also pose the risk to our shareholders that the terms of such transactions and arrangements may not be as favorable to us as we could receive from unrelated third parties. Moreover, we may have and/or may enter into contracts and business transactions with related parties that benefit Mr. Dunlap and his sister, as well as other related parties, that may not benefit us and/or our minority shareholders.

ITEM 1B. UNRESOLVED STAFF COMMENTS

The Company has no unresolved comments from the staff of the Securities and Exchange Commission regarding its periodic or current reports under the Securities Exchange Act of 1934.

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ITEM 2. PROPERTIES

The following table lists the principal facilities for office space owned or leased by the Company as of December 31, 2014 . The Company owns the building in Lincoln, Nebraska where its principal office is located. The building is subject to a lien securing the outstanding mortgage debt on the property.

	
									
Location	 	Primary function or segment	 	Approximate square feet	 	Lease expiration date	
 	 	 	 	 	 	 	 	
Lincoln, NE	 	Corporate Headquarters, Student Loan and Guaranty Servicing, Tuition Payment Processing and Campus Commerce	 	187,000		(a)	 	–	
 	 	 	 	 	 	 	 	
Highlands Ranch, CO	 	Student Loan and Guaranty Servicing	 	67,000		 	 	March 2017	
 	 	 	 	 	 	 	 	
Lincoln, NE	 	Student Loan and Guaranty Servicing, Asset Generation and Management	 	51,000		 	 	November 2023 and March 2024	
 	 	 	 	 	 	 	 	
Aurora, CO	 	Student Loan and Guaranty Servicing	 	43,000		 	 	September 2019	
 	 	 	 	 	 	 	 	
Omaha, NE (b)	 	Student Loan and Guaranty Servicing, Tuition Payment Processing and Campus Commerce	 	34,000		 	 	December 2020 and December 2025	
 	 	 	 	 	 	 	 	
Lincoln, NE	 	Student Loan and Guaranty Servicing, Asset Generation and Management	 	20,000		 	 	December 2015 and August 2016	
 	 	 	 	 	 	 	 	
Paramus, NJ (c)	 	Enrollment Services	 	18,000		 	 	March 2015	
 	 	 	 	 	 	 	 	
Burleson, TX	 	Tuition Payment Processing and Campus Commerce	 	17,000		 	 	October 2021	

		
(a)	Excludes a total of approximately 27,000 square feet of owned office space that the Company leases to third parties.	

(b)	On December 30, 2014, the Company amended its lease agreement in Omaha, Nebraska, which will result in an increase in total square footage from approximately 34,000 square feet to approximately 53,000 square feet effective in May 2015.	

(c)	On December 19, 2014, the Company entered into a new lease agreement for approximately 8,000 square feet of office space in Paramus, New Jersey, which takes effect in March 2015 and expires in May 2018. As a result, the Company will terminate its current lease in Paramus as disclosed in the schedule above.	

The Company leases other office facilities located throughout the United States. These properties are leased on terms and for durations that are reflective of commercial standards in the communities where these properties are located. The Company believes that its respective properties are generally adequate to meet its long term business goals. The Company's principal office is located at 121 South 13 th Street, Suite 100, Lincoln, Nebraska 68508.

ITEM 3.  LEGAL PROCEEDINGS

The information required by this Item is incorporated herein by reference to the information set forth under "Legal Proceedings and Regulatory Matters - Legal Proceedings" in note 16 of the notes to consolidated financial statements included in this report.

ITEM 4. MINE SAFETY DISCLOSURES

Not applicable.

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PART II.

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS, AND ISSUER PURCHASES OF EQUITY SECURITIES

The Company's Class A common stock is listed and traded on the New York Stock Exchange under the symbol “NNI,” while its Class B common stock is not publicly traded. As of January 31, 2015 , there were 34,663,780 and 11,486,932 shares of Class A common stock and Class B common stock outstanding, respectively. The number of holders of record of the Company's Class A common stock and Class B common stock as of January 31, 2015 was 1,002 and 27 , respectively. The record holders of the Class B common stock are Michael S. Dunlap and Stephen F. Butterfield, an entity controlled by them, various members of their families, and various estate planning trusts established by them. Because many shares of the Company's Class A common stock are held by brokers and other institutions on behalf of shareholders, the Company is unable to estimate the total number of beneficial owners represented by these record holders. The following table sets forth the high and low intraday sales prices for the Company's Class A common stock for each full quarterly period in 2014 and 2013 .

																																
 	2014	 	2013	
 	1st Quarter	 	2nd Quarter	 	3rd Quarter	 	4th Quarter	 	1st Quarter	 	2nd Quarter	 	3rd Quarter	 	4th Quarter	
High	$	44.30		 	$	44.20		 	$	45.91		 	$	48.52		 	$	35.55		 	$	39.98		 	$	41.74		 	$	45.49		
Low	34.86		 	38.42		 	40.16		 	42.42		 	28.85		 	31.56		 	36.06		 	38.00		

Dividends on the Company's Class A and Class B common stock were paid as follows during the years ended December 31, 2014 and 2013 .

																																
 	2014	 	2013	
Record date	2/28/14		 	5/30/14		 	9/1/14		 	12/1/14		 	3/1/13		 	5/31/13		 	8/30/13		 	12/2/13		
Payment date	3/14/14		 	6/13/14		 	9/15/14		 	12/15/14		 	3/15/13		 	6/14/13		 	9/13/13		 	12/16/13		
Dividend amount per share	$	0.10		 	$	0.10		 	$	0.10		 	$	0.10		 	$	0.10		 	$	0.10		 	$	0.10		 	$	0.10		

The Company currently plans to continue making regular quarterly dividend payments, subject to future earnings, capital requirements, financial condition, and other factors. In addition, the payment of dividends is subject to the terms of the Company's outstanding junior subordinated hybrid securities, which generally provide that if the Company defers interest payments on those securities it cannot pay dividends on its capital stock.

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Performance Graph

The following graph compares the change in the cumulative total shareholder return on the Company's Class A common stock to that of the cumulative return of the S&P 500 Index and the S&P Financials Index. The graph assumes that the value of an investment in the Company's Class A common stock and each index was $100 on December 31, 2009 and that all dividends, if applicable, were reinvested. The performance shown in the graph represents past performance and should not be considered an indication of future performance.

	
																								
Company/Index	12/31/2009		 	12/31/2010		 	12/31/2011		 	12/31/2012		 	12/31/2013		 	12/31/2014		
Nelnet, Inc.	$	100.00		 	$	142.15		 	$	149.45		 	$	192.12		 	$	274.63		 	$	304.85		
S&P 500	100.00		 	115.06		 	117.49		 	136.30		 	180.44		 	205.14		
S&P Financials	100.00		 	112.13		 	93.00		 	119.79		 	162.48		 	187.17		

The preceding information under the caption “Performance Graph” shall be deemed to be “furnished” but not “filed” with the Securities and Exchange Commission.

25

Stock Repurchases

The following table summarizes the repurchases of Class A common stock during the fourth quarter of 2014 by the Company or any “affiliated purchaser” of the Company, as defined in Rule 10b-18(a)(3) under the Securities Exchange Act of 1934.

														
Period	 	Total number of shares purchased (a)	 	Average price paid per share	 	Total number of shares purchased as part of publicly announced plans or programs (b)	 	Maximum number of shares that may yet be purchased under the plans or programs (b)	
October 1 - October 31, 2014	 	22,821		 	$	42.92		 	22,101		 	3,550,364		
November 1 - November 30, 2014	 	359		 	47.29		 	—		 	3,550,364		
December 1 - December 31, 2014	 	31,213		 	44.18		 	29,398		 	3,520,966		
Total	 	54,393		 	$	43.67		 	51,499		 	 		

(a)	The total number of shares includes: (i) shares repurchased pursuant to the stock repurchase program discussed in footnote (b) below; and (ii) shares owned and tendered by employees to satisfy tax withholding obligations upon the vesting of restricted shares. Shares of Class A common stock tendered by employees to satisfy tax withholding obligations included 720 shares, 359 shares, and 1,815 shares in October, November, and December, respectively. Unless otherwise indicated, shares owned and tendered by employees to satisfy tax withholding obligations were purchased at the closing price of the Company’s shares on the date of vesting.	

(b)	On May 9, 2012, the Company announced that its Board of Directors had authorized a stock repurchase program to repurchase up to a total of five million shares of the Company's Class A common stock during the three-year period ending May 24, 2015. Certain share repurchases included in the table above were made pursuant to a trading plan adopted by the Company in accordance with Rule 10b5-1 under the Securities Exchange Act of 1934.	

Equity Compensation Plans

For information regarding the securities authorized for issuance under the Company's equity compensation plans, see Part III, Item 12 of this report.

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ITEM 6. SELECTED FINANCIAL DATA

The following table sets forth selected financial and other operating information of the Company. The selected financial data in the table is derived from the consolidated financial statements of the Company. The following selected financial data should be read in conjunction with the consolidated financial statements, the related notes, and “Management's Discussion and Analysis of Financial Condition and Results of Operations” included in this report.

																
 	Year ended December 31,	
 	2014	 	2013	 	2012	 	2011	 	2010	
 	(Dollars in thousands, except share data)	
Operating Data:	 	 	 	 	 	 	 	 	 	
Net interest income	$	436,563		 	413,875		 	345,287		 	364,565		 	371,071		
Loan and guaranty servicing revenue	240,414		 	243,428		 	209,748		 	175,657		 	158,584		
Tuition payment processing, school information, and campus commerce revenue	98,156		 	80,682		 	74,410		 	67,797		 	59,824		
Enrollment services revenue	82,883		 	98,078		 	117,925		 	130,470		 	139,897		
Other income	54,002		 	46,298		 	39,476		 	29,513		 	31,310		
Gain on sale of loans and debt repurchases, net	3,651		 	11,699		 	4,139		 	8,340		 	78,631		
Net income attributable to Nelnet, Inc.	307,610		 	302,672		 	177,997		 	204,335		 	189,034		
Earnings per common share attributable to Nelnet, Inc. shareholders - basic and diluted:	6.62		 	6.50		 	3.76		 	4.24		 	3.82		
Dividends per common share	0.40		 	0.40		 	1.40		 	0.37		 	0.70		
 	 	 	 	 	 	 	 	 	 	
Other Data:	 	 	 	 	 	 	 	 	 	
Fixed rate floor income, net of derivative settlements	$	179,870		 	148,431		 	145,345		 	144,454		 	132,243		
Core student loan spread	1.48	%	 	1.54	%	 	1.44	%	 	1.52	%	 	1.48	%	
Origination and acquisition of student loans (par value)	$	6,099,249		 	4,058,997		 	3,885,138		 	2,841,334		 	4,202,164		
Student loans serviced (at end of period)	161,642,254		 	138,208,897		 	97,492,053		 	76,119,717		 	61,477,651		
 	 	 	 	 	 	 	 	 	 	
 	As of December 31,	
 	2014	 	2013	 	2012	 	2011	 	2010	
Balance Sheet Data:	(Dollars in thousands, except share data)	
Cash and cash equivalents	$	130,481		 	63,267		 	66,031		 	42,570		 	283,801		
Student loans receivables, net	28,005,195		 	25,907,589		 	24,830,621		 	24,297,876		 	24,033,001		
Goodwill and intangible assets, net	168,782		 	123,250		 	126,511		 	145,492		 	155,830		
Total assets	30,098,143		 	27,770,849		 	26,607,895		 	25,852,217		 	25,893,892		
Bonds and notes payable	28,027,350		 	25,955,289		 	25,098,835		 	24,434,540		 	24,672,472		
Nelnet, Inc. shareholders' equity	1,725,448		 	1,443,662		 	1,165,208		 	1,066,205		 	906,633		
Tangible Nelnet, Inc. shareholders' equity (a)	1,556,666		 	1,320,412		 	1,038,697		 	920,713		 	750,803		
Book value per common share	37.31		 	31.13		 	25.00		 	22.62		 	18.75		
Tangible book value per common share (a)	33.66		 	28.47		 	22.28		 	19.53		 	15.53		
 	 	 	 	 	 	 	 	 	 	
Ratios:	 	 		 	 	 	 	 	 	
Shareholders' equity to total assets	5.73	%	 	5.20	%	 	4.38	%	 	4.12	%	 	3.50	%	
		
(a)	Tangible Nelnet, Inc. shareholders' equity, a non-GAAP measure, equals "Nelnet, Inc. shareholders' equity" less "goodwill" and "intangible assets, net." Management believes presenting tangible equity and tangible book value per common share are useful measures of evaluating the strength of the Company's capital position. These measures may be calculated differently by other companies.	

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ITEM 7.  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

(Management’s Discussion and Analysis of Financial Condition and Results of Operations is for the years ended December 31, 2014 , 2013 , and 2012 . All dollars are in thousands, except share data, unless otherwise noted.)

The following discussion and analysis provides information that the Company’s management believes is relevant to an assessment and understanding of the consolidated results of operations and financial condition of the Company.  The discussion and analysis should be read in conjunction with the Company’s consolidated financial statements and related notes included in this report. This discussion and analysis contains forward-looking statements and should be read in conjunction with the disclosures and information contained in "Forward-Looking and Cautionary Statements" and Item 1A "Risk Factors" included in this report.

OVERVIEW

The Company provides educational services in loan servicing, payment processing, education planning, and asset management. These products and services help students and families plan, prepare, and pay for their education and make the administrative and financial processes more efficient for schools and financial organizations. In addition, the Company earns interest income on a portfolio of federally insured student loans.

A reconciliation of the Company's GAAP net income to net income, excluding derivative market value and foreign currency adjustments, is provided below.

										
 	Year ended December 31,	
 	2014	 	2013	 	2012	
GAAP net income attributable to Nelnet, Inc.	$	307,610		 	302,672		 	177,997		
Derivative market value and foreign currency adjustments, net of tax	(23,376	)	 	(30,128	)	 	29,384		
Net income, excluding derivative market value and foreign currency adjustments (a)	$	284,234		 	272,544		 	207,381		
 	 	 	 	 	 	
Earnings per share:	 	 	 	 	 	
GAAP net income attributable to Nelnet, Inc.	$	6.62		 	6.50		 	3.76		
Derivative market value and foreign currency adjustments, net of tax	(0.50	)	 	(0.65	)	 	0.62		
Net income, excluding derivative market value and foreign currency adjustments (a)	$	6.12		 	5.85		 	4.38		

(a)	The Company provides non-GAAP information that reflects specific items management believes to be important in the evaluation of its financial position and performance. "Derivative market value and foreign currency adjustments" include (i) the unrealized gains and losses that are caused by changes in fair values of derivatives which do not qualify for "hedge treatment" under GAAP; and (ii) the foreign currency transaction gains or losses caused by the re-measurement of the Company's Euro-denominated bonds to U.S. dollars. The Company believes these point-in-time estimates of asset and liability values related to these financial instruments that are subject to interest and currency rate fluctuations affect the period-to-period comparability of the results of operations. Accordingly, the Company provides operating results excluding these items for comparability purposes.	

Recent Developments

The Company intends to continue to use its strong liquidity position to capitalize on market opportunities, including FFELP and private education loan acquisitions and strategic acquisitions and investments.

FFELP loans - On January 29, 2015, the Company acquired $582.8 million of FFELP whole loans, which were funded in the Company’s FFELP warehouse facilities and participation agreement with Union Bank.  

Private education loans - On December 22, 2014, the Company entered into an agreement with Union Bank in which the Company will provide marketing, origination, and loan servicing services to Union Bank related to private education loans. The Company has committed to purchase, or arrange for a designee to purchase, all volume originated by Union Bank under this agreement.   

On February 5, 2015, the Company made a minority equity investment in CommonBond, Inc. (“CommonBond”), a student lending company that provides private education loans to graduate students.  In addition, the Company has committed to purchase up to $150.0 million of private education loans originated by CommonBond. 

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On February 19, 2015, the Company acquired $65.0 million of private education loans at par value from non-affiliated third-parties.  The loans acquired were subject to certain repurchase obligations by the Company’s servicing business.  

The Company intends to use operating cash and its unsecured line of credit to initially fund these purchases of private education loans.   The Company is currently forming a private education loan warehouse facility to be used to pool loans before financing them under more permanent securitization financing arrangements.

Operating Results

The Company earns net interest income on its FFELP student loan portfolio in its Asset Generation and Management ("AGM") operating segment. This segment is expected to generate a stable net interest margin and significant amounts of cash as the FFELP portfolio amortizes. As of December 31, 2014 , the Company had a $28.0 billion student loan portfolio that will amortize over the next 25 years. The Company actively seeks to acquire FFELP loan portfolios to leverage its servicing scale and expertise to generate incremental earnings and cash flow.

In addition, the Company earns fee-based revenue through the following reportable operating segments:

•	Student Loan and Guaranty Servicing ("LGS") - referred to as Nelnet Diversified Solutions ("NDS")	
		
•	Tuition Payment Processing and Campus Commerce ("TPP&CC") - referred to as Nelnet Business Solutions ("NBS")	

The increase in earnings in 2014 compared to 2013 was due to an increase in net interest income earned from the Company's student loan portfolio. This increase was partially offset by the expected decrease in net income from the Company's Student Loan and Guaranty Servicing operating segment.

The information below provides the operating results for each reportable operating segment for the years ended December 31, 2014, 2013, and 2012 (dollars in millions).

		
(a)	Revenue includes intersegment revenue of $55.1 million, $56.7 million, and $65.4 million for the years ended December 31, 2014 , 2013 , and 2012 , respectively, earned by LGS as a result of servicing loans for AGM.	

29

		
(b)	Revenue includes "net interest income after provision for loan losses" and "total other income" from the Company's segment statements of income, excluding the impact from changes in fair values of derivatives and foreign currency transaction adjustments, which was income of $42.9 million and $35.3 million for the years ended December 31, 2014 and 2013, respectively, and an expense of $ 51.8 million for the year ended December 31, 2012 . Net income excludes changes in fair values of derivatives and foreign currency transaction adjustments, net of tax, which was income of $26.6 million and $21.9 million for the years ended December 31, 2014 and 2013, respectively, and an expense of $32.1 million for the year ended December 31, 2012 .	

(c)	Computed as income before income taxes divided by total revenue.	

A summary of the results and financial highlights for each reportable operating segment and a summary of the Company's liquidity and capital resources follows. See "Results of Operations" for each reportable operating segment and "Liquidity and Capital Resources" under this Item 7 for additional detail.

Student Loan and Guaranty Servicing

•	As of December 31, 2014, the Company was servicing $161.6 billion in FFELP, private, and government owned student loans, as compared with $138.2 billion and $97.5 billion of loans as of December 31, 2013 and 2012, respectively. The year over year increase was due to an increase in government servicing volume.	

•	Revenue decreased in 2014 compared to 2013 due to decreases in rehabilitation collection revenue, traditional FFELP and guaranty servicing revenue, and software services revenue, which were partially offset by growth in servicing volume under the Company's contract with the Department. The increase in revenue in 2013 compared to 2012 was due primarily to the growth in servicing volume under the Department contract and an increase in rehabilitation collection revenue, which were partially offset by decreases in traditional FFELP and guaranty servicing revenue and software services revenue.	

•	Operating margin decreased in 2014 compared to 2013 as a result of the implementation of federal budget reductions for guaranty agencies' revenue. In addition, as the volume of loans serviced under the Department servicing contract continues to grow and loans serviced under the legacy commercial programs continue to run off, the Company expects operating margins to tighten accordingly. Operating margin increased in 2013 compared to 2012 as a result of the investments made and certain costs incurred by the Company in 2012 to improve performance metrics under the Department servicing contract and to implement and comply with the Department's special direct consolidation loan initiative. In addition, intangible assets for this segment were fully amortized in 2012.	

Tuition Payment Processing and Campus Commerce

•	Revenue increased in 2014 and 2013, compared to 2013 and 2012, respectively, due to increases in the number of managed tuition payment plans, campus commerce customer transaction volume, and new school customers. In addition, the Company purchased RenWeb on June 3, 2014, which increased revenue in 2014.	

•	Before tax operating margin excluding amortization of intangibles was 27.6%, 30.7%, and 28.7% for 2014, 2013, and 2012, respectively. The decrease in margin in 2014 compared to 2013 was primarily due to a change in the mix of products and services provided as a result of the acquisition of RenWeb. The increase in margin in 2013 compared to 2012 was the result of efficiencies gained in the operations of the business during 2013. In addition, certain investments were made by the Company during 2012 in new products and services to meet customer needs and expand product and service offerings.	

Asset Generation and Management

•	The Company acquired $6.1 billion of FFELP student loans during 2014 , compared to $4.1 billion in 2013 and $3.9 billion in 2012. The average loan portfolio balance for 2014, 2013 , and 2012 was $28.0 billion, $25.0 billion, and $23.7 billion, respectively.	

•	Core student loan spread decreased to 1.48% for 2014, compared to 1.54% for 2013. This decrease was due to recent acquisitions of consolidation loans, which have lower margins, but longer terms.	

•	Due to historically low interest rates, the Company continues to earn significant fixed rate floor income. During 2014, 2013, and 2012 , the Company earned $179.9 million , $148.4 million , and $145.3 million , respectively, of fixed rate floor income (net of $24.4 million , $31.0 million , and $19.3 million of derivative settlements, respectively, used to hedge such loans).	

30

Corporate and Other Activities

•	In 2014, management determined that the Company's Enrollment Services business no longer met the quantitative thresholds for which separate information about an operating segment is required. For segment reporting purposes, business activities and operating segments that are not reportable are combined and included in "Corporate and Other Activities." Beginning in 2014, the operating results of Enrollment Services are included with Corporate and Other Activities. Prior period segment operating results were restated to conform to the current period presentation. Revenue for Enrollment Services was $82.9 million, $98.1 million, and $117.9 million in 2014, 2013, and 2012, respectively. Net income (loss) for the Enrollment Services business was ($0.2 million), $0.6 million, and ($3.7 million) in 2014, 2013, and 2012, respectively. Revenues from these services have been affected by the ongoing regulatory uncertainty regarding recruiting and marketing to potential students in the for-profit college industry, which has caused schools to decrease spending on marketing efforts.	

•	Whitetail Rock Capital Management, LLC, the Company's SEC-registered investment advisory subsidiary, recognized revenue of $17.5 million, $17.4 million, and $9.3 million for 2014, 2013, and 2012 , respectively. These amounts include performance fees earned from the sale of managed securities or managed securities being called prior to the full contractual maturity.	

Liquidity and Capital Resources

•	As of December 31, 2014 , the Company had cash and investments of $279.6 million.	

•	For the year ended December 31, 2014 , the Company generated $357.4 million in net cash provided by operating activities.	

•	Forecasted undiscounted future cash flows from the Company's FFELP student loan portfolio financed in asset-backed securitization transactions are estimated to be approximately $2.29 billion as of December 31, 2014 .	

•	As of December 31, 2014 , no amounts were outstanding on the Company's unsecured line of credit and $350.0 million was available for future use. The unsecured line of credit has a maturity date of June 30, 2019.	

•	During 2014, the Company repurchased a total of 381,689 shares of Class A common stock for $15.7 million ( $41.17 per share).	

•	During 2014, the Company repurchased a total of $54.0 million (par value) of its own asset-backed and unsecured debt securities for a gain totaling $6.6 million.	

•	During 2014, the Company paid cash dividends of $18.5 million.	

•	The Company intends to use its strong liquidity position to capitalize on market opportunities, including FFELP and private education loan acquisitions; strategic acquisitions and investments in loan financing, loan servicing, and payment processing; and capital management initiatives, including stock repurchases, debt repurchases, and dividend distributions.	

CONSOLIDATED RESULTS OF OPERATIONS

An analysis of the Company's operating results for the years ended December 31, 2014, 2013, and 2012 is provided below.

The Company’s operating results are primarily driven by the performance of its existing portfolio and the revenues generated by its fee-based businesses and the costs to provide such services.  The performance of the Company’s portfolio is driven by net interest income (which includes financing costs) and losses related to credit quality of the assets, along with the cost to administer and service the assets and related debt.

The Company operates as distinct reportable operating segments as described previously. For a reconciliation of the reportable segment operating results to the consolidated results of operations, see note 14 of the notes to consolidated financial statements included in this report. Since the Company monitors and assesses its operations and results based on these segments, the discussion following the consolidated results of operations is presented on a reportable segment basis.

31

	
												
 	Year ended December 31,	 	 	
 	2014	 	2013	 	2012	 	Additional information	
Loan interest	$	703,007		 	638,142		 	609,237		 	Increase in 2014 from 2013 was due to an increase in the average student loan portfolio balance, gross fixed rate floor income, and student loan discount accretion (net), partially offset by an increase in consolidation rebate fees. Increase in 2013 from 2012 was due to an increase in the average student loan balance and student loan discount accretion (net), partially offset by an increase in consolidation rebate fees and a slight decrease in gross variable student loan yield.	
Investment interest	6,793		 	6,668		 	4,616		 	Includes income from unrestricted interest-earning deposits and investments and funds in asset-backed securitizations.	
Total interest income	709,800		 	644,810		 	613,853		 	 	
Interest expense	273,237		 	230,935		 	268,566		 	The increase in 2014 compared to 2013 was due to an increase in average debt outstanding and an increase in the Company's cost of funds. The decrease in 2013 compared to 2012 was due to a decrease in student loan cost of funds, partially offset by an increase in average debt outstanding.	
Net interest income	436,563		 	413,875		 	345,287		 	See table below for additional analysis.	
Less provision for loan losses	9,500		 	18,500		 	21,500		 	Represents the periodic expense of maintaining an allowance appropriate to absorb losses inherent in the portfolio of student loans. See AGM operating segment - results of operations.	
Net interest income after provision for loan losses	427,063		 	395,375		 	323,787		 	 	
Other income (expense):	 		 	 		 	 	 	 	
LGS revenue	240,414		 	243,428		 	209,748		 	See LGS operating segment - results of operations.	
TPP&CC revenue	98,156		 	80,682		 	74,410		 	See TPP&CC operating segment - results of operations.	
Enrollment services revenue	82,883		 	98,078		 	117,925		 	See table below for additional analysis.	
Other income	54,002		 	46,298		 	39,476		 	See table below for the components of "other income."	
Gain on sale of loans and debt repurchases, net	3,651		 	11,699		 	4,139		 	Gain was primarily from the repurchase of the Company's own asset-backed and unsecured debt securities. In 2014, gains from debt repurchases were partially offset by losses on the sale of loans.	
Derivative settlements, net	(21,843	)	 	(29,636	)	 	(14,022	)	 	The Company maintains an overall risk management strategy that incorporates the use of derivative instruments to reduce the economic effect of interest rate volatility. Derivative settlements for each applicable period should be evaluated with the Company's net interest income. See table below for additional analysis.	
Derivative market value and foreign currency adjustments, net	37,703		 	48,593		 	(47,394	)	 	Includes (i) the unrealized gains and losses that are caused by changes in fair values of derivatives which do not qualify for "hedge treatment" under GAAP; and (ii) the foreign currency transaction gains or losses caused by the re-measurement of the Company's Euro-denominated bonds to U.S. dollars.	
Total other income	494,966		 	499,142		 	384,282		 	 	
Operating expenses:	 		 	 		 	 	 	 	
Salaries and benefits	228,079		 	196,169		 	192,826		 	Increases due to additional personnel to support increased LGS servicing volume and TPP&CC revenue, as well as increased headcount as a result of a TPP&CC acquisition during 2014, partially offset by expense reductions related to enrollment services activities.	
Cost to provide enrollment services	53,307		 	64,961		 	78,375		 	See table below for additional analysis.	
Depreciation and amortization	21,134		 	18,311		 	33,625		 	Amortization expense for 2014, 2013, and 2012 was $6.5 million, $3.3 million, and $19.0 million, respectively. Increase in 2014 compared to 2013 was due to additional expense from the amortization of intangible assets as a result of an acquisition in the TPP&CC operating segment. Decrease in 2013 was due to certain intangible assets becoming fully amortized in 2012.	
Other	149,990		 	149,542		 	128,738		 	Increase was due to an increase in (i) third party loan servicing fees incurred by AGM as volume at third parties has grown with recent loan purchases, (ii) costs incurred by LGS to support increased servicing volume; and (iii) additional costs in 2014 due to an acquisition in the TPP&CC operating segment in 2014. During 2014, increases in expense were partially offset by a decrease in guaranty collection costs incurred related to rehabilitating defaulted FFELP loans on behalf of guaranty agencies.	
Total operating expenses	452,510		 	428,983		 	433,564		 	 	
Income before income taxes	469,519		 	465,534		 	274,505		 	 	
Income tax expense	160,238		 	161,193		 	96,077		 	Effective tax rate: 2014 - 34.25%, 2013 - 34.75%, 2012 - 35.00%. During 2014, income tax expense was reduced by $5.9 million due to a tax capital loss resulting from certain asset sales. During 2013, income tax expense was reduced by $5.3 million due to the resolution of certain tax positions. During 2012, state income tax laws were enacted that reduced the Company's income tax expense by $4.6 million. The Company expects its effective tax rate to range between 36% and 38% in future periods.	
Net income	309,281		 	304,341		 	178,428		 	 	
Net income attributable to noncontrolling interest	1,671		 	1,669		 	431		 	 	
Net income attributable to Nelnet, Inc.	$	307,610		 	302,672		 	177,997		 	 	
Additional information:	 	 	 	 	 	 	 	
Net income attributable to Nelnet, Inc.	$	307,610		 	302,672		 	177,997		 	The Company provides non-GAAP information that reflects specific items management believes to be important in the evaluation of its operating results. The Company believes the point-in-time estimates of asset and liability values related to its derivatives and Euro-denominated bonds that are subject to interest and currency rate fluctuations affect the period-to-period comparability of the results of operations. These items are excluded here for comparability purposes.	
Derivative market value and foreign currency adjustments	(37,703	)	 	(48,593	)	 	47,394		 		
Tax effect	14,327		 	18,465		 	(18,010	)	 		
Net income attributable to Nelnet, Inc., excluding derivative market value and foreign currency adjustments	$	284,234		 	272,544		 	207,381		 		

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The following table summarizes the components of "net interest income" and "derivative settlements, net."

												
 	Year ended December 31,	 	 	
 	2014	 	2013	 	2012	 	Additional information	
Variable student loan interest margin, net of settlements on derivatives	$	234,814		 	235,480		 	192,021		 	Represents the yield the Company receives on its student loan portfolio less the cost of funding these loans. Variable student loan spread is also impacted by the amortization/accretion of loan premiums and discounts, the 1.05% per year consolidation loan rebate fee paid to the Department, and yield adjustments from borrower benefit programs. See AGM operating segment - results of operations.	
Fixed rate floor income, net of settlements on derivatives	179,870		 	148,431		 	145,345		 	The Company has a portfolio of student loans that are earning interest at a fixed borrower rate which exceeds the statutorily defined variable lender rates, generating fixed rate floor income. See Item 7A, "Quantitative and Qualitative Disclosures About Market Risk - Interest Rate Risk" for additional information.	
Investment interest	6,793		 	6,668		 	4,616		 	 	
Non-portfolio related derivative settlements	(1,026	)	 	(1,671	)	 	(2,232	)	 	 	
Corporate debt interest expense	(5,731	)	 	(4,669	)	 	(8,485	)	 	Includes interest expense on the Junior Subordinated Hybrid Securities and unsecured and secured lines of credit.	
Net interest income (net of settlements on derivatives)	$	414,720		 	384,239		 	331,265		 	 	

The following tables summarize the components of "Enrollment services revenue" and "cost to provide enrollment services."

																			
 	Inquiry management (marketing) (a)	 	Inquiry management (software)	 	Inquiry generation (a)	 	Digital marketing	 	Content solutions	 	Total	
 	Year ended December 31, 2014	
Enrollment services revenue	$	51,998		 	3,640		 	7,311		 	4,488		 	15,446		 	82,883		
Cost to provide enrollment services	45,892		 	—		 	4,093		 	379		 	2,943		 	53,307		
Gross profit	$	6,106		 	3,640		 	3,218		 	4,109		 	12,503		 	29,576		
Gross profit %	11.7%	 	 	 	44.0%	 	 	 	 	 	 	
 	 	 	 	 	 	 	 	 	 	 	 	
 	Year ended December 31, 2013	
Enrollment services revenue	$	59,852		 	3,985		 	14,285		 	4,399		 	15,557		 	98,078		
Cost to provide enrollment services	52,919		 	—		 	9,108		 	318		 	2,616		 	64,961		
Gross profit	$	6,933		 	3,985		 	5,177		 	4,081		 	12,941		 	33,117		
Gross profit %	11.6%	 	 	 	36.2%	 	 	 	 	 	 	
 	 	 	 	 	 	 	 	 	 	 	 	
 	Year ended December 31, 2012	
Enrollment services revenue	$	72,930		 	3,620		 	17,650		 	4,850		 	18,875		 	117,925		
Cost to provide enrollment services	64,705		 	—		 	10,717		 	268		 	2,685		 	78,375		
Gross profit	$	8,225		 	3,620		 	6,933		 	4,582		 	16,190		 	39,550		
Gross profit %	11.3%	 	 	 	39.3%	 	 	 	 	 	 	

(a)	Inquiry management (marketing) revenue decreased $7.9 million ( 13.1% ) and $13.1 million ( 17.9% ) in 2014 and 2013, respectively, compared to 2013 and 2012, respectively. Inquiry generation revenue decreased $7.0 million ( 48.8% ) and $3.4 million ( 19.1% ) in 2014 and 2013, respectively, compared to 2013 and 2012, respectively. Revenues from these services have been affected by the ongoing regulatory uncertainty regarding recruiting and marketing to potential students in the for-profit college industry, which has caused schools to decrease spending on marketing efforts. Additionally, clients are shifting marketing budgets to more efficient or lower cost channels, which has caused a reduction in volume. Effective August 29, 2014 the Company stopped providing inquiry generation services.	

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The following table summarizes the components of "other income."

										
 	Year ended December 31,	
 	2014	 	2013	 	2012	
Borrower late fee income	$	14,760		 	12,686		 	13,876		
Investment advisory fees (a)	17,530		 	17,422		 	9,347		
Realized and unrealized gains/(losses) on investments, net	7,052		 	6,094		 	6,914		
Reduction of repurchase obligation (b)	4,235		 	—		 	—		
Other	10,425		 	10,096		 	9,339		
Other income	$	54,002		 	46,298		 	39,476		

(a)	The Company provides investment advisory services under various arrangements and earns annual fees of 25 basis points on the outstanding balance of investments and up to 50 percent of the gains from the sale of securities for which it provides advisory services. As of December 31, 2014, the outstanding balance of investments subject to these arrangements was $841.3 million.	

(b)	During 2014, the Company recognized income related to the modification of certain servicing agreements in which the Company's loan repurchase obligation was reduced.	

34

STUDENT LOAN AND GUARANTY SERVICING OPERATING SEGMENT – RESULTS OF OPERATIONS

Student Loan Servicing Volumes (dollars in millions)

	
																															
Company owned	 	$22,650	 	$21,237	 	$20,820	 	$20,629	 	$20,715	 	$21,397	 	$21,192	 	$21,110	 	$20,511	 	$19,742	
% of total	 	29.8%	 	21.8%	 	18.5%	 	17.7%	 	15.3%	 	15.5%	 	14.3%	 	14.1%	 	12.9%	 	12.2%	
Number of servicing borrowers:	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Government servicing	 	3,036,534		 	3,892,929		 	4,261,637		 	4,396,341		 	5,145,901		 	5,305,498		 	5,438,933		 	5,465,395		 	5,824,743		 	5,915,449		
FFELP servicing	 	1,799,484		 	1,626,146		 	1,586,312		 	1,529,203		 	1,507,452		 	1,462,122		 	1,426,435		 	1,390,541		 	1,404,619		 	1,397,295		
Private servicing	 	164,554		 	173,948		 	170,224		 	173,588		 	178,935		 	195,580		 	191,606		 	186,863		 	200,095		 	202,529		
Total:	 	5,000,572		 	5,693,023		 	6,018,173		 	6,099,132		 	6,832,288		 	6,963,200		 	7,056,974		 	7,042,799		 	7,429,457		 	7,515,273		
 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Number of remote hosted borrowers	 	9,566,296		 	6,912,204		 	5,001,695		 	3,218,896		 	1,986,886		 	1,915,203		 	1,796,287		 	1,735,594		 	1,677,547		 	1,611,654		

35

Summary and Comparison of Operating Results

												
 	Year ended December 31,	 	 	
 	2014	 	2013	 	2012	 	Additional information	
Net interest income	$	30		 	40		 	53		 	 	
Loan and guaranty servicing revenue	240,414		 	243,428		 	209,748		 	See table below for additional analysis.	
Intersegment servicing revenue	55,139		 	56,744		 	65,376		 	Represents revenue earned by the LGS operating segment as a result of servicing loans for the AGM operating segment. Year over year decrease was due to portfolio run-off.	
Total other income	295,553			300,172		 	275,124		 	 	
Salaries and benefits	138,584		 	119,092		 	115,126		 	Increase due to additional personnel to support the increase in volume under the government servicing contract.	
Depreciation and amortization	10,742		 	11,419		 	18,415		 	Intangible assets were fully amortized during 2012. Amortization expense for 2012 was $8.7 million.	
Other expenses	70,211		 	79,116		 	70,505		 	Collection costs associated with FFELP guaranty collection revenue was $24.3 million, $32.0 million, and $28.0 million in 2014, 2013, and 2012, respectively. Excluding collection costs, other expenses were $45.9 million, $47.1 million, and $42.5 million in 2014, 2013, and 2012, respectively. The increase in 2013 compared to 2012 was due to additional servicing volume. The decrease in 2014 compared to 2013 was due to cost saving initiatives.	
Intersegment expenses, net	4,208		 	4,359		 	5,280		 	 	
Total operating expenses	223,745		 	213,986		 	209,326		 	 	
Income before income taxes and corporate overhead allocation	71,838		 	86,226		 	65,851		 	 	
Corporate overhead allocation	(9,029	)	 	(6,150	)	 	(5,904	)	 	 	
Income before income taxes	62,809		 	80,076		 	59,947		 	 	
Income tax expense	(23,867	)	 	(30,430	)	 	(22,780	)	 	 	
Net income	$	38,942			49,646		 	37,167		 	 	
Before tax operating margin	21.2	%	 	26.7	%	 	21.8	%	 	The increase in operating margin in 2013 compared to 2012 was the result of the investments made and certain costs incurred by the Company in 2012 to improve performance metrics under the Department servicing contract and to implement and comply with the Department's special direct consolidation loan initiative. In addition, intangible assets for this segment were fully amortized in 2012. This segment experienced a reduction in operating margin in 2014 compared to 2013 as a result of the implementation of previously announced federal budget reductions for guaranty agencies' revenue. In addition, as the volume of loans serviced under the Department servicing contract continues to grow and loans serviced under the legacy commercial programs continue to run off, the Company expects operating margins to tighten accordingly.	

36

Loan and guaranty servicing revenue

												
 	Year ended December 31,	 	 	
 	2014	 	2013	 	2012	 	Additional information	
Government servicing	$	124,378		 	97,351		 	69,493		 	Increase due to an increase in the number of borrowers serviced under the government servicing contract.	
FFELP servicing	13,334		 	20,420		 	24,255		 	Decrease will continue as third-party customers' FFELP portfolios run off.	
Private servicing	10,497		 	9,485		 	9,201		 	Increase due to an increase in the number of borrowers serviced for third-party customers.	
FFELP guaranty servicing	11,284		 	12,251		 	13,183		 	Decrease will continue as FFELP portfolios run off and guaranty volume decreases.	
FFELP guaranty collection	55,369		 	73,628		 	58,926		 	The Company earns revenue from rehabilitating defaulted FFELP loans on behalf of guaranty agencies. Over time, this FFELP-related revenue source will decrease as FFELP portfolios continue to run off. Also, recent federal budget provisions that became effective July 1, 2014 have reduced payments by the Department to guaranty agencies for assisting student loan borrowers with the rehabilitation of defaulted loans under FFELP. Rehabilitation collection revenue was $41.6 million, $54.2 million, and $43.8 million in 2014, 2013, and 2012, respectively. This revenue was negatively impacted in 2014 as a result of these federal budget provisions. Rehabilitation collection revenue for the period from July 1, 2014, when the reduced payment framework became effective, to December 31, 2014 was $10.9 million. The Company anticipates this revenue will continue to be negatively impacted as a result of these federal budget provisions.	
Software services	22,349		 	28,609		 	33,512		 	In October 2011, the Company began providing hosted student loan servicing to a significant customer. The contract with this customer expired in December 2013. The number of remote hosted borrowers and related revenue decreased from this customer throughout 2013 as this customer's loan volume was transferred to other servicers. Revenue earned from this customer in 2013 and 2012 was $6.2 million and $14.7 million, respectively. Excluding revenue from this customer, software services revenue increased in 2013 compared to 2012 due to an increase in the number of borrowers from other remote hosted customers.	
Other	3,203		 	1,684		 	1,178		 	Increase due to additional contact center outsourcing activities.	
Loan and guaranty servicing revenue	$	240,414		 	243,428		 	209,748		 	 	

37

TUITION PAYMENT PROCESSING AND CAMPUS COMMERCE OPERATING SEGMENT – RESULTS OF OPERATIONS

This segment of the Company’s business is subject to seasonal fluctuations which correspond, or are related to, the traditional school year. Tuition management revenue is recognized over the course of the academic term, but the peak operational activities take place in summer and early fall. Higher amounts of revenue are typically recognized during the first quarter due to fees related to grant and aid applications.  The Company’s operating expenses do not follow the seasonality of the revenues. This is primarily due to generally fixed year-round personnel costs and seasonal marketing costs. Based on the timing of revenue recognition and when expenses are incurred, revenue and pre-tax operating margin are higher in the first quarter as compared to the remainder of the year.

The Company purchased RenWeb on June 3, 2014. The results of RenWeb's operations are reported in the Company's consolidated financial statements from the date of acquisition. RenWeb's revenue from the date of acquisition through December 31, 2014 was $8.8 million.

Summary and Comparison of Operating Results

												
 	Year ended December 31,	 	 	
 	2014	 	2013	 	2012	 	Additional information	
Net interest income	$	6		 	—		 	8		 	 	
Tuition payment processing, school information, and campus commerce revenue	98,156		 	80,682		 	74,410		 	In addition to the acquisition of RenWeb referred to above, the remaining increase was due to an increase in the number of managed tuition payment plans, campus commerce customer transaction volume, and new school customers.	
Other income	1,268		 	—		 	—		 	 	
Total other income	99,424		 	80,682		 	74,410		 	 	
Salaries and benefits	48,453		 	37,575		 	34,314		 	In addition to the acquisition of RenWeb referred to above, the remaining increase was due to additional personnel to support the increase in payment plans and continued system maintenance and enhancements.	
Depreciation and amortization	8,169		 	4,518		 	7,240		 	Amortization of intangible assets for 2014, 2013, and 2012 was $6.5 million, $3.3 million, and $6.3 million, respectively. Certain intangible assets were fully amortized at the end of 2012. As a result of the acquisition of RenWeb, the Company recorded $37.2 million of intangible assets that increased amortization expense in 2014.	
Other expenses	13,006		 	9,147		 	10,439		 	Implementation of electronic communications and processes resulted in reductions of paper forms, postage, and freight which decreased expenses in 2013 compared to 2012. In addition, certain investments were made by the Company during 2012 in new products and services to meet customer needs and expand product and service offerings. The increase in expenses in 2014 compared to 2013 was the result of the acquisition of RenWeb referred to above and additional expenses incurred to support the increase in payment plans and continued system maintenance and enhancements.	
Intersegment expenses, net	5,864		 	5,989		 	5,383		 	 	
Total operating expenses	75,492		 	57,229		 	57,376		 	 	
Income before income taxes and corporate overhead allocation	23,938		 	23,453		 	17,042		 	 	
Corporate overhead allocation	(3,010	)	 	(1,957	)	 	(1,968	)	 	 	
Income before income taxes	20,928		 	21,496		 	15,074		 	 	
Income tax expense	(7,952	)	 	(8,168	)	 	(5,728	)	 	 	
Net income	$	12,976		 	13,328		 	9,346		 	 	
Before tax operating margin	21.0	%	 	26.6	%	 	20.3	%	 	Excluding the amortization of intangibles, before tax operating margin was 27.6%, 30.7%, and 28.7% for 2014, 2013, and 2012, respectively. The decrease in margin in 2014 compared to 2013 was primarily due to a change in the mix of products and services provided as a result of the acquisition of RenWeb referred to above.	

38

ASSET GENERATION AND MANAGEMENT OPERATING SEGMENT – RESULTS OF OPERATIONS

Student Loan Portfolio

As of December 31, 2014 , the Company had a $28.0 billion student loan portfolio that will amortize over the next 25 years. For a summary of the Company's student loan portfolio as of December 31, 2014 and 2013 , see note 3 of the notes to consolidated financial statements included in this report.

Loan Activity

The following table sets forth the activity of loans:

										
 	Year ended December 31,	
 	2014	 	2013	 	2012	
Beginning balance	$	26,121,306		 	24,995,880		 	24,359,625		
Loan acquisitions	6,099,249		 	4,058,997		 	3,885,138		
Repayments, claims, capitalized interest, participations, and other	(2,745,341	)	 	(2,375,806	)	 	(1,807,144	)	
Consolidation loans lost to external parties	(990,960	)	 	(514,108	)	 	(1,331,163	)	
Loans sold	(260,346	)	 	(43,657	)	 	(110,576	)	
Ending balance	$	28,223,908		 	26,121,306		 	24,995,880		

Allowance for Loan Losses, Loan Repurchase Obligation, and Loan Delinquencies

The Company maintains an allowance appropriate to absorb losses, net of recoveries, inherent in the portfolio of student loans, which results in periodic expense provisions for loan losses. In addition, the Company’s servicing operations are obligated to repurchase certain private education loans sold in the event such loans become 60 or 90 days delinquent. Further, delinquencies have the potential to adversely impact the Company’s earnings through increased servicing and collection costs and account charge-offs.  

For a summary of the activity in the allowance for loan losses and accrual related to the Company's loan repurchase obligation for 2014 , 2013 , and 2012 , and a summary of the Company's federally insured student loan delinquency amounts as of December 31, 2014 , 2013 , and 2012 , see note 3 of the notes to consolidated financial statements included in this report.

The Company's provision for loan losses and charge-offs of federally insured loans decreased in 2014 compared to 2013 and 2013 compared to 2012. The Company’s primary driver for loan growth has been acquiring student loan portfolios.  The Company records loans acquired net of any credit exposure through a credit discount, separate from the allowance for loan losses. This credit discount is non-accretable to interest income.   The Company continues to evaluate credit losses associated with purchased loans based on current information and changes in expectations to determine the need for any additional allowance for loan losses.   The recent purchases of large loan portfolios have resulted in an increase in the non-accretable discount balance, but no additional allowance for loan losses associated with these recent loan portfolios has been necessary.   In addition, as the Company’s overall student loan portfolio continues to season with the length of time that loans are in active repayment, credit performance continues to improve.

39

Student Loan Spread Analysis

The following table analyzes the student loan spread on the Company’s portfolio of student loans, which represents the spread between the yield earned on student loan assets and the costs of the liabilities and derivative instruments used to fund the assets.

	
										
 	Year ended December 31,	
 	2014	 	2013	 	2012	
Variable student loan yield, gross	2.55	 %	 	2.58	 %	 	2.63	 %	
Consolidation rebate fees	(0.82	)	 	(0.77	)	 	(0.75	)	
Discount accretion, net of premium and deferred origination costs amortization	0.05		 	0.03		 	—		
Variable student loan yield, net	1.78		 	1.84		 	1.88		
Student loan cost of funds - interest expense	(0.95	)	 	(0.91	)	 	(1.09	)	
Student loan cost of funds - derivative settlements	0.01		 	0.01		 	0.03		
Variable student loan spread	0.84		 	0.94		 	0.82		
Fixed rate floor income, net of settlements on derivatives	0.64		 	0.60		 	0.62		
Core student loan spread	1.48	 %	 	1.54	 %	 	1.44	 %	
 	 	 	 	 	 	
Average balance of student loans	$	28,036,577		 	24,960,521		 	23,694,388		
Average balance of debt outstanding	28,116,989		 	24,954,546		 	23,932,304		

A trend analysis of the Company's core and variable student loan spreads is summarized below.

		
(a)	The interest earned on a large portion of the Company's FFELP student loan assets is indexed to the one-month LIBOR rate.  The Company funds the majority of its assets with three-month LIBOR indexed floating rate securities.  The relationship between the indices in which the Company earns interest on its loans and funds such loans has a significant impact on student loan spread.  This table (the right axis) shows the difference between the Company's liability base rate and the one-month LIBOR rate by quarter.	

Variable student loan spread decreased in 2014 as compared to 2013 as a result of recent acquisitions of consolidation loans, which have lower margins but longer terms. Variable student loan spread increased in 2013 as compared to 2012 as a result of the tightening of the Asset/Liability Base Rate spread reflected in the previous table.

40

The primary difference between variable student loan spread and core student loan spread is fixed rate floor income.  A summary of fixed rate floor income and its contribution to core student loan spread follows:

										
 	Year ended December 31,	
 	2014	 	2013	 	2012	
Fixed rate floor income, gross	$	204,250		 	179,453		 	164,615		
Derivative settlements (a)	(24,380	)	 	(31,022	)	 	(19,270	)	
Fixed rate floor income, net	$	179,870		 	148,431		 	145,345		
Fixed rate floor income contribution to spread, net	0.64	%	 	0.60	%	 	0.62	%	

(a)	Includes settlement payments on derivatives used to hedge student loans earning fixed rate floor income.	

The high levels of fixed rate floor income earned during 2014 , 2013 , and 2012 are due to historically low interest rates. Gross fixed rate floor income increased in 2014 due to recent purchases of loans earning fixed rate floor income. If interest rates remain low, the Company anticipates continuing to earn significant fixed rate floor income in future periods.  See Item 7A, “Quantitative and Qualitative Disclosures about Market Risk - Interest Rate Risk,” which provides additional detail on the Company’s portfolio earning fixed rate floor income and the derivatives used by the Company to hedge these loans.

41

Summary and Comparison of Operating Results

												
 	Year ended December 31,	 	 	
 	2014	 	2013	 	2012	 	Additional information	
Net interest income after provision for loan losses	$	424,140		 	390,571		 	324,906		 	See table below for additional analysis.	
Other income	21,532		 	15,223		 	18,219		 	The primary component of other income is borrower late fees, which were $14.8 million, $12.7 million, and $13.9 million in 2014, 2013, and 2012, respectively. In 2014, $4.2 million in income was recognized related to the modification of certain servicing agreements in which the Company's loan repurchase obligation was reduced. Also included in "other income" are net realized and unrealized gains /losses on investments, which were net income of $0.3 million, $0.2 million, and $1.7 million in 2014, 2013, and 2012, respectively.	
(Loss) gain on sale of loans and debt repurchases, net	(1,357	)	 	11,004		 	3,814		 	Gains were primarily from the Company repurchasing its own asset-backed debt securities. Due to improvements in the capital markets, the opportunities for the Company to repurchase debt at less than par are becoming more limited. In 2014, the Company recognized a loss from the sale of loans, which was partially offset by gains from debt repurchases.	
Derivative market value and foreign currency adjustments, net	42,935		 	35,256		 	(51,809	)	 	Includes (i) the unrealized gains and losses that are caused by changes in fair values of derivatives which do not qualify for "hedge treatment" under GAAP; and (ii) the foreign currency transaction gains or losses caused by the re-measurement of the Company's Euro-denominated bonds to U.S. dollars.	
Derivative settlements, net	(20,818	)	 	(27,966	)	 	(11,792	)	 	The Company maintains an overall risk management strategy that incorporates the use of derivative instruments to reduce the economic effect of interest rate volatility. Derivative settlements for each applicable period should be evaluated with the Company’s net interest income as reflected in the table below.	
Total other income	42,292		 	33,517		 	(41,568	)	 	 	
Salaries and benefits	2,316		 	2,292		 	2,252		 	 	
Other expenses	33,611		 	30,945		 	16,435		 	Increase due to higher third party servicing fees related to a significant amount of recent loan purchases being serviced at third parties.	
Intersegment expenses, net	55,808		 	57,572		 	66,215		 	Amount includes fees paid to the LGS operating segment for the servicing of the Company's student loan portfolio. Such amounts have decreased as the AGM portfolio serviced by LGS has run off.	
Total operating expenses	91,735		 	90,809		 	84,902		 	 	
Income before income taxes and corporate overhead allocation	374,697		 	333,279		 	198,436		 	 	
Corporate overhead allocation	(5,017	)	 	(3,896	)	 	(5,306	)	 	 	
Income before income taxes	369,680		 	329,383		 	193,130		 	 	
Income tax expense	(140,477	)	 	(125,165	)	 	(73,387	)	 	 	
Net income	$	229,203		 	204,218		 	119,743		 	 	
 	 	 	 	 	 	 	 	
Additional information:	 	 	 	 	 	 	 	
Net income	$	229,203		 	204,218		 	119,743		 	The Company provides non-GAAP information that reflects specific items management believes to be important in the evaluation of its operating results. The Company believes the point-in-time estimates of asset and liability values related to its derivatives and Euro-denominated bonds that are subject to interest and currency rate fluctuations affect the period-to-period comparability of the results of operations. These items are excluded here for comparability purposes.	
Derivative market value and foreign currency adjustments, net	(42,935	)	 	(35,256	)	 	51,809		 		
Tax effect	16,315		 	13,397		 	(19,687	)	 		
Net income, excluding derivative market value and foreign currency adjustments	$	202,583		 	182,359		 	151,865		 		

42

The following table summarizes the components of "net interest income after provision for loan losses" and "derivative settlements, net."

												
 	Year ended December 31,	 	 	
 	2014	 	2013	 	2012	 	Additional Information	
Variable interest income, net of settlements on derivatives	$	718,274		 	645,739		 	630,267		 	Increase due to an increase in the average student loan portfolio, partially offset by a decrease in the gross yield earned on student loans, net of settlements on derivatives.	
Consolidation rebate fees	(230,956	)	 	(192,061	)	 	(178,211	)	 	Increase due to an increase in the average consolidation loan balance.	
Discount accretion, net of premium and deferred origination costs amortization	15,002		 	8,067		 	47		 	Increase due to the Company's purchases of loans at a net discount over the last several years.	
Interest on bonds and notes payable	(267,506	)	 	(226,265	)	 	(260,082	)	 	Increase in 2014 compared to 2013 was due to an increase in cost of funds and an increase in average debt outstanding. Decrease in 2013 compared to 2012 was due to a decrease in cost of funds, partially offset by an increase in average debt outstanding.	
Variable student loan interest margin, net of settlements on derivatives	234,814		 	235,480		 	192,021		 	 	
Fixed rate floor income, net of settlements on derivatives	179,870		 	148,431		 	145,345		 	The high levels of fixed rate floor income earned were due to historically low interest rates. Fixed rate floor income has increased year over year due to recent purchases of loans earning fixed rate floor income.	
Investment interest	374		 	461		 	955		 	 	
Intercompany interest	(2,236	)	 	(3,267	)	 	(3,707	)	 	 	
Provision for loan losses - federally insured loans	(11,000	)	 	(20,000	)	 	(22,000	)	 	 	
Recovery of loan losses - private education loans	1,500		 	1,500		 	500		 	 	
Net interest income after provision for loan losses (net of settlements on derivatives)	$	403,322		 	362,605		 	313,114		 	 	

LIQUIDITY AND CAPITAL RESOURCES

The Company’s fee generating businesses are non-capital intensive and all produce positive operating cash flows. As such, a minimal amount of debt and equity capital is allocated to the fee-based segments and any liquidity or capital needs are satisfied using cash flow from operations. Therefore, this Liquidity and Capital Resources discussion is concentrated on the Company’s liquidity and capital needs to meet existing debt obligations in the Asset Generation and Management operating segment.

The Company may issue equity and debt securities in the future in order to improve capital, increase liquidity, refinance upcoming maturities, or provide for general corporate purposes. Moreover, the Company may from time-to-time repurchase certain amounts of its outstanding secured and unsecured debt securities, including debt securities which the Company may issue in the future, for cash and/or through exchanges for other securities. Such repurchases or exchanges may be made in open market transactions, privately negotiated transactions, or otherwise. Any such repurchases or exchanges will depend on prevailing market conditions, the Company’s liquidity requirements, contractual restrictions, compliance with securities laws, and other factors. The amounts involved in any such transactions may be material.

The Company has historically utilized operating cash flow, secured financing transactions (which include warehouse facilities, asset-backed securitizations, and liquidity programs offered by the Department), operating lines of credit, and other borrowing arrangements to fund its Asset Generation and Management operations and student loan acquisitions. In addition, the Company has used operating cash flow, borrowings on its unsecured line of credit, and unsecured debt offerings to fund corporate activities, business acquisitions, and repurchases of common stock.  The Company has also used its common stock to partially fund certain business acquisitions.

43

Sources of Liquidity Currently Available

As of December 31, 2014 , the Company had cash and investments of $279.6 million . In addition, the Company has historically generated positive cash flow from operations.  For the years ended December 31, 2014 , 2013 , and 2012 , the Company's net cash provided by operating activities was $357.4 million , $387.2 million , and $299.3 million , respectively.

In addition, the Company has a $350.0 million unsecured line of credit that matures on June 30, 2019. As of December 31, 2014 , nothing was outstanding on the unsecured line of credit and $350.0 million was available for future use.

As part of the Company’s asset-backed securitizations, the Company has retained certain of the Class B subordinated note tranches. In addition, the Company has repurchased certain of its own asset-backed securities (bonds and notes payable) in the secondary market.  For accounting purposes, these notes are effectively retired and are not included on the Company’s consolidated balance sheet.  However, these securities are legally outstanding at the trust level and the Company could sell these notes to third parties or redeem the notes at par as cash is generated by the trust estate.  Upon a sale of these notes to third parties, the Company would obtain cash proceeds equal to the market value of the notes on the date of such sale. As of December 31, 2014 , the Company holds $124.8 million (par value) of its own asset-backed securities that are not included in the consolidated financial statements.

The Company intends to use its strong liquidity position to capitalize on market opportunities, including FFELP and private education loan acquisitions; strategic acquisitions and investments in loan financing, loan servicing, and payment processing; and capital management initiatives, including stock repurchases, debt repurchases, and dividend distributions.

Cash Flows

During the year ended December 31, 2014 , the Company generated $357.4 million from operating activities, compared to $387.2 million for the same period in 2013 . The decrease in cash provided by operating activities reflects changes in the adjustments to net income for non-cash foreign currency transaction adjustments related to the Company's Euro denominated bonds payable, decreases in payments received from the termination of derivative instruments, and a decrease in other liabilities. These factors were partially offset by changes in the non-cash fair value adjustment for derivatives, non-cash depreciation and amortization, and an increase in deferred income tax expense.

The primary items included in the statement of cash flows for investing activities are the purchase and repayment of student loans. The primary items included in financing activities are the proceeds from the issuance of and payments on bonds and notes payable used to fund student loans. Cash used in investing activities and financing activities for the year ended December 31, 2014 was $109.5 million and $180.7 million , respectively. Cash provided by investing activities and cash used in financing activities for the year ended December 31, 2013 was $496.6 million and $886.5 million , respectively. Investing and financing activities are further addressed in the discussion that follows.

Liquidity Needs and Sources of Liquidity Available to Satisfy Debt Obligations Secured by Student Loan Assets and Related Collateral

The following table shows the Company's debt obligations outstanding that are secured by student loan assets and related collateral:

	
						
 	As of December 31, 2014	
 	Carrying
amount	 	Final maturity	
Asset Generation and Management:	 	 	 	
Bonds and notes issued in asset-backed securitizations	$	27,025,100		 	5/25/18 - 8/26/52	
FFELP warehouse facilities	1,241,665		 	1/17/16 - 6/11/17	
Other borrowings	81,969		 	11/11/15 - 12/31/18	
 	$	28,348,734		 	 	

44

Bonds and Notes Issued in Asset-backed Securitizations

The majority of the Company’s portfolio of student loans is funded in asset-backed securitizations that are structured to substantially match the maturity of the funded assets, thereby minimizing liquidity risk. In addition, due to (i) the difference between the yield the Company receives on the loans and cost of financing within these transactions, and (ii) the servicing and administration fees the Company earns from these transactions, the Company has created a portfolio that will generate earnings and significant cash flow over the life of these transactions.

As of December 31, 2014 , based on cash flow models developed to reflect management’s current estimate of, among other factors, prepayments, defaults, deferment, forbearance, and interest rates, the Company currently expects future undiscounted cash flows from its portfolio to be approximately $2.29 billion as detailed below.  The $2.29 billion includes approximately $596.3 million (as of December 31, 2014 ) of overcollateralization included in the asset-backed securitizations.  These excess net asset positions are reflected variously in the following balances on the consolidated balance sheet:  "student loans receivable," "restricted cash and investments," and "accrued interest receivable."

The forecasted cash flow presented below includes all loans funded in asset-backed securitizations as of December 31, 2014 .  As of December 31, 2014 , the Company had $26.9 billion of loans included in asset-backed securitizations, which represented 95.4 percent of its total FFELP student loan portfolio. The forecasted cash flow does not include cash flows that the Company expects to receive related to loans funded in its warehouse facilities as of December 31, 2014 or loans acquired subsequent to December 31, 2014 .

The Company uses various assumptions, including prepayments and future interest rates, when preparing its cash flow forecast.  These assumptions are further discussed below.

Prepayments :  The primary variable in establishing a life of loan estimate is the level and timing of prepayments. Prepayment rates equal the amount of loans that prepay annually as a percentage of the beginning of period balance, net of scheduled principal payments.  A number of factors can affect estimated prepayment rates, including the level of consolidation activity, borrower default rates, and utilization of FFEL Program debt management options such as income-based repayment, deferments, and forbearance.  Should any of these factors change, management may revise its assumptions, which in turn would impact the projected future cash flow. The Company’s cash flow forecast above assumes prepayment rates that are generally consistent with those utilized in the Company’s recent asset-backed securitization transactions. If management used a prepayment rate assumption two times greater than what was used to forecast the cash flow, the cash flow forecast would be reduced by approximately $250 million to $310 million .

45

Interest rates :  The Company funds the majority of its student loans with three-month LIBOR indexed floating rate securities.  Meanwhile, the interest earned on the Company’s student loan assets is indexed primarily to a one-month LIBOR rate.  The different interest rate characteristics of the Company’s loan assets and liabilities funding these assets result in basis risk.  The Company’s cash flow forecast assumes three-month LIBOR will exceed one-month LIBOR by 12 basis points for the life of the portfolio, which approximates the historical relationship between these indices.  If the forecast is computed assuming a spread of 24 basis points between three-month and one-month LIBOR for the life of the portfolio, the cash flow forecast would be reduced by approximately $120 million to $160 million .

The Company uses the current forward interest rate yield curve to forecast cash flows.  A change in the forward interest rate curve would impact the future cash flows generated from the portfolio.  An increase in future interest rates will reduce the amount of fixed rate floor income the Company is currently receiving.  The Company attempts to mitigate the impact of a rise in short-term rates by hedging interest rate risks. As of December 31, 2014 , the net fair value of the Company’s interest rate derivatives used to hedge loans earning fixed rate floor income was a net asset of $0.1 million . See Item 7A, "Quantitative and Qualitative Disclosures about Market Risk — Interest Rate Risk."

FFELP Warehouse Facilities

The Company funds a portion of its FFELP loan acquisitions using its FFELP warehouse facilities. Student loan warehousing allows the Company to buy and manage student loans prior to transferring them into more permanent financing arrangements. As of December 31, 2014 , the Company had three FFELP warehouse facilities with an aggregate maximum financing amount available of $ 1.75 billion , of which $ 1.24 billion was outstanding and $ 0.51 billion was available for additional funding. Of the three facilities, one facility provides for formula-based advance rates, depending on FFELP loan type, up to a maximum of the principal and interest of loans financed. The advance rates for collateral may increase or decrease based on market conditions. The other two FFELP warehouse facilities have static advance rates that require initial equity for loan funding, but do not require increased equity based on market movements. As of December 31, 2014 , the Company had $ 73.4 million advanced as equity support on these facilities. For further discussion of the Company's FFELP warehouse facilities outstanding at December 31, 2014 , see note 4 of the notes to consolidated financial statements included in this report.

Upon termination or expiration of the warehouse facilities, the Company would expect to access the securitization market, obtain replacement warehouse facilities, use operating cash, consider the sale of assets, or transfer collateral to satisfy any remaining obligations.

Other Uses of Liquidity

Effective July 1, 2010, no new loan originations can be made under the FFEL Program and all new federal loan originations must be made through the Federal Direct Loan Program.  As a result, the Company no longer originates new FFELP loans, but continues to acquire FFELP loan portfolios from third parties and believes additional loan purchase opportunities exist.

The Company plans to fund additional FFELP student loan acquisitions using current cash and investments; using its Union Bank participation agreement (as described below); using its FFELP warehouse facilities (as described above); and continuing to access the asset-backed securities market.
  
In addition, as discussed under "Overview - Recent Developments - Private education loans," the Company has entered into agreements in which it is committed to purchase private education loans. The Company intends to use operating cash and its unsecured line of credit to initially fund these private education loans.   The Company is currently forming a private education loan warehouse facility to be used to pool loans before financing them under more permanent securitization financing arrangements. If the Company is not successful in establishing specific financing facilities for private education loans, the Company's liquidity could be adversely affected and the Company's opportunities to purchase additional such loans could be limited.

Union Bank Participation Agreement

The Company maintains an agreement with Union Bank, as trustee for various grantor trusts, under which Union Bank has agreed to purchase from the Company participation interests in student loans. As of December 31, 2014 , $543.0 million of loans were subject to outstanding participation interests held by Union Bank, as trustee, under this agreement. The agreement automatically renews annually and is terminable by either party upon five business days notice. This agreement provides beneficiaries of Union Bank’s grantor trusts with access to investments in interests in student loans, while providing liquidity to the Company.  The Company can participate loans to Union Bank to the extent of availability under the grantor trusts, up to $750 million or an amount

46

in excess of $750 million if mutually agreed to by both parties.  Loans participated under this agreement have been accounted for by the Company as loan sales.  Accordingly, the participation interests sold are not included on the Company’s consolidated balance sheets.

Asset-backed Securities Transactions

During 2014 , the Company completed six asset-backed securitizations totaling $3.2 billion . Depending on market conditions, the Company anticipates continuing to access the asset-backed securitization market.  Asset-backed securitization transactions would be used to refinance student loans included in the FFELP warehouse facilities and/or existing asset-backed securitizations.  

Liquidity Impact Related to Hedging Activities

The Company utilizes derivative instruments to manage interest rate sensitivity. By using derivative instruments, the Company is exposed to market risk which could impact its liquidity. Based on the derivative portfolio outstanding as of December 31, 2014 , the Company does not currently anticipate any movement in interest rates having a material impact on its capital or liquidity profile, nor does the Company expect that any movement in interest rates would have a material impact on its ability to meet potential collateral deposits with its counterparties. However, if interest rates move materially and negatively impact the fair value of the Company's derivative portfolio or if the Company enters into additional derivatives for which the fair value becomes negative, the Company could be required to deposit additional collateral with its derivative instrument counterparties and/or a third-party clearinghouse. The collateral deposits, if significant, could negatively impact the Company's liquidity and capital resources. As of December 31, 2014 , the fair value of the Company's derivatives which had a negative fair value (a liability in the Company's balance sheet), was $32.8 million . As of December 31, 2014, the Company had no collateral deposited with counterparties or a clearinghouse related to these derivatives.

Other Debt Facilities

As previously discussed, the Company has a $350.0 million unsecured line of credit with a maturity date of June 30, 2019. As of December 31, 2014 , the $350.0 million unsecured line of credit had no amounts outstanding and $350.0 million was available for future use. Upon the maturity date in 2019 there can be no assurance that the Company will be able to maintain this line of credit, increase the amount outstanding under the line, or find alternative funding if necessary.

The Company has issued Junior Subordinated Hybrid Securities (the "Hybrid Securities") that have a final maturity of September 15, 2061. The Hybrid Securities are unsecured obligations of the Company. As of December 31, 2014 , $71.7 million of Hybrid Securities were outstanding.

For further discussion of these unsecured debt obligations of the Company, see note 4 of the notes to consolidated financial statements included in this report.

Debt Repurchases

Due to the Company's positive liquidity position and opportunities in the capital markets, the Company has repurchased its own debt over the last several years, and may continue to do so in the future. Gains recorded by the Company from the purchase of debt are included in "gain on the sale of loans and debt repurchases, net" on the Company’s consolidated statements of income. Due to improvements in the capital markets, the opportunities for the Company to repurchase debt at less than par are becoming more limited. A summary of debt repurchases follows:

																												
 	Year ended December 31, 2014	 	Year ended December 31, 2013	 	Year ended December 31, 2012	
 	Par value	 	Purchase price	 	Gain	 	Par value	 	Purchase price	 	Gain	 	Par value	 	Purchase price	 	Gain	
Unsecured debt - Hybrid Securities	$	24,769		 	19,761		 	5,008		 	2,775		 	2,080		 	695		 	1,465		 	1,140		 	325		
   Asset-backed securities	29,243		 	27,636		 	1,607		 	87,696		 	76,725		 	10,971		 	134,667		 	130,969		 	3,698		
 	$	54,012		 	47,397		 	6,615		 	90,471		 	78,805		 	11,666		 	136,132		 	132,109		 	4,023		

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Stock Repurchases

The Board of Directors has authorized a stock repurchase program to repurchase up to a total of five million shares of the Company's Class A common stock during the three-year period ending May 24, 2015. Shares may be repurchased from time to time depending on various factors, including share prices and other potential uses of liquidity. Shares repurchased by the Company during 2014 , 2013 , and 2012 are shown in the table below.

											
 	Total shares repurchased	 	Purchase price (in thousands)	 	Average price of shares repurchased (per share)	
 		 		 		
Year ended December 31, 2014	381,689		 	$	15,713		 	$	41.17		
Year ended December 31, 2013	393,259		 	13,136		 	33.40		
Year ended December 31, 2012	806,023		 	22,814		 	28.30		

As of December 31, 2014, 3,520,966 shares remain authorized for purchase under the Company's repurchase program.

Dividends

Dividends of $0.10 per share on the Company’s Class A and Class B common stock were paid on March 14, 2014 , June 13, 2014 , September 15, 2014 , and December 15, 2014 , respectively.

The Company's Board of Directors declared a first quarter 2015 cash dividend on the Company's Class A and Class B common stock of $0.10 per share. The dividend will be paid on March 13, 2015, to shareholders of record at the close of business on February 27, 2015.

The Company currently plans to continue making regular quarterly dividend payments, subject to future earnings, capital requirements, financial condition, and other factors.  In addition, the payment of dividends is subject to the terms of the Company’s outstanding Hybrid Securities, which generally provide that if the Company defers interest payments on those securities it cannot pay dividends on its capital stock.

Off-Balance Sheet Arrangements

The Company does not have any off-balance sheet arrangements that have or are reasonably likely to have a current or future effect on its financial condition, revenues or expenses, results of operations, liquidity, capital expenditures, or capital resources that are material to investors.

Contractual Obligations

The Company’s contractual obligations were as follows:

																
 	As of December 31, 2014	
 	Total	 	Less than  1 year	 	1 to 3 years	 	3 to 5 years	 	More than  5 years	
Bonds and notes payable (a)	$	28,420,422		 	4,393		 	1,316,665		 	476,268		 	26,623,096		
Operating lease obligations	23,047		 	4,468		 	7,233		 	5,073		 	6,273		
Total	$	28,443,469		 	8,861		 	1,323,898		 	481,341		 	26,629,369		

(a)	Amounts exclude interest as substantially all bonds and notes payable carry variable rates of interest.	

As of December 31, 2014 , the Company had a reserve of $13.9 million for uncertain income tax positions (including the federal benefit received from state positions).  This obligation is not included in the above table as the timing and resolution of the income tax positions cannot be reasonably estimated at this time.

The Company has sold various portfolios of private education loans to third-parties. Per the terms of the servicing agreements, the Company’s servicing operations are obligated to repurchase loans subject to the sale agreements in the event such loans become 60 or 90 days delinquent. As of December 31, 2014, the balance of loans subject to these repurchase obligations was $155.3

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million. As of December 31, 2014, the Company has $11.8 million accrued related to this repurchase obligation which is included in “other liabilities” in the Company’s consolidated balance sheet. This obligation is not included in the above table.

The Company has commitments with certain entities which obligate the Company to purchase private education loans originated under certain criteria. See "Overview - Recent Developments - Private education loans" above. These obligations are not included in the above table.

CRITICAL ACCOUNTING POLICIES

This Management’s Discussion and Analysis of Financial Condition and Results of Operations discusses the Company’s consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States. The preparation of these financial statements requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the reported amounts of income and expenses during the reporting periods. The Company bases its estimates and judgments on historical experience and on various other factors that the Company believes are reasonable under the circumstances. Actual results may differ from these estimates under varying assumptions or conditions. Note 2 of the notes to consolidated financial statements included in this report includes a summary of the significant accounting policies and methods used in the preparation of the consolidated financial statements.

On an on-going basis, management evaluates its estimates and judgments, particularly as they relate to accounting policies that management believes are most "critical" — that is, they are most important to the portrayal of the Company’s financial condition and results of operations and they require management’s most difficult, subjective, or complex judgments, often as a result of the need to make estimates about the effect of matters that are inherently uncertain.  Management has identified the following critical accounting policies that are discussed in more detail below: allowance for loan losses, revenue recognition, consolidation of Variable Interest Entities ("VIEs"), income taxes, and accounting for derivatives.

Allowance for Loan Losses

The allowance for loan losses represents management’s estimate of probable losses on student loans. This evaluation process is subject to numerous estimates and judgments. The Company evaluates the appropriateness of the allowance for loan losses on its federally insured loan portfolio separately from its private education loan portfolio.

The allowance for the federally insured loan portfolio is based on periodic evaluations of the Company’s loan portfolios considering loans in repayment versus those in a nonpaying status, delinquency status, trends in defaults in the portfolio based on Company and industry data, past experience, trends in student loan claims rejected for payment by guarantors, changes to federal student loan programs, current economic conditions, and other relevant factors. Should any of these factors change, the estimates made by management would also change, which in turn would impact the level of the Company’s future provision for loan losses.

In determining the appropriateness of the allowance for loan losses on the private education loans, the Company considers several factors including: loans in repayment versus those in a nonpaying status, delinquency status, type of program, trends in defaults in the portfolio based on Company and industry data, past experience, current economic conditions, and other relevant factors. Should any of these factors change, the estimates made by management would also change, which in turn would impact the level of the Company’s future provision for loan losses. The Company places a private education loan on nonaccrual status when the collection of principal and interest is 30 days past due and charges off the loan and accrued interest when the collection of principal and interest is 120 days past due.

The allowance for federally insured and private education loans and the repurchase obligation related to loans sold are maintained at a level management believes is appropriate to provide for estimated probable credit losses inherent in the loan portfolios. This evaluation is inherently subjective because it requires estimates that may be susceptible to significant changes.

Revenue Recognition

The Company recognizes student loan income as earned, net of amortization/accretion of loan premiums and discounts and deferred origination costs. Loan income is recognized based upon the expected yield of the loan after giving effect to borrower utilization of incentives such as principal reductions for timely payments (“borrower benefits”) and other yield adjustments. The estimate of the borrower benefits discount is dependent on the estimate of the number of borrowers who will eventually qualify for these benefits. For competitive and liquidity purposes, the Company frequently changed the borrower benefit programs in both amount and qualification factors. These programmatic changes must be reflected in the estimate of the borrower benefit discount. Loan premiums/discounts, deferred origination costs, and borrower benefits are included in the carrying value of the student loan on

49

the consolidated balance sheet and are amortized over the estimated life of the loan. The most sensitive estimate related to the amortization/accretion of loan premiums/discounts, deferred origination costs, and borrower benefits is the estimate of the constant prepayment rate (“CPR”). CPR is a variable in the life of loan estimate that measures the rate at which loans in a portfolio pay before their stated maturity. The CPR is directly correlated to the average life of the portfolio. CPR equals the percentage of loans that prepay annually as a percentage of the beginning of period balance, net of scheduled principal payments. A number of factors can affect the CPR estimate, including the level of loan consolidation activity, borrower default rates, and utilization of FFEL Program debt management options such as income-based repayment, deferments, and forbearance. Should any of these factors change, the estimates made by management would also change, which in turn would impact the amount of loan premium/discount and deferred origination cost amortization recognized by the Company in a particular period.

The Company also earns revenue from its service and product offerings in its fee-based operating segments, including Loan and Guaranty Servicing, Tuition Payment Processing and Campus Commerce, and Enrollment Services revenue. The revenue recognition policy for these services and products can be found in note 2 of the notes to consolidated financial statements included in this report.

Fees associated with the majority of the services included in the fee-based operating segments are recognized in the period services are rendered and earned under service arrangements with clients where service fees are fixed or determinable and collectability is reasonably assured. The Company’s service fees are determined based on written price quotations or service agreements having stipulated terms and conditions that do not require management to make any significant judgments or assumptions regarding any potential uncertainties.

The Company assesses collectability of revenues and its allowance for doubtful accounts based on a number of factors, including past transaction history with the customer and the credit-worthiness of the customer. An allowance for doubtful accounts is established to record accounts receivable at estimated net realizable value. If the Company determines that collection of revenues is not reasonably assured at or prior to delivery of the Company’s services, revenue is recognized upon the receipt of cash.

Consolidation of VIEs

The Company's education lending subsidiaries, or VIEs, are engaged in the securitization of education finance assets. These education lending subsidiaries hold beneficial interests in eligible loans, subject to creditors with specific interests. The Company has determined it is the primary beneficiary of its VIEs. The primary beneficiary is the entity which has both: (1) the power to direct the activities of the VIE that most significantly impact the VIE's economic performance, and (2) the obligation to absorb losses or receive benefits of the entity that could potentially be significant to the VIE. There can be considerable judgment required in determining the primary beneficiary of the VIEs with which the Company is associated, and there are no "bright line" tests. Rather, the assessment of who has the power to direct the activities of the VIE that most significantly affect the VIE's economic performance and who has the obligation to absorb losses or receive benefits of the entity that could potentially be significant to the VIE can be very qualitative and judgmental in nature. The Company is generally the administrator and master servicer of the securitized assets held in its education lending subsidiaries and owns the residual interest of the securitization trusts. As a result, for accounting purposes, the transfers of student loans to the eligible lender trust do not qualify as sales. Accordingly, all the financial activities and related assets and liabilities, including debt, of the securitizations are reflected in the Company's consolidated financial statements and are summarized as supplemental information on the balance sheet.

Income Taxes

The Company is subject to the income tax laws of the U.S., Canada, Australia, and the states and municipalities in which the Company operates. These tax laws are complex and subject to different interpretations by the taxpayer and the relevant government taxing authorities. In establishing a provision for income tax expense, the Company must make judgments and interpretations about the application of these inherently complex tax laws. The Company must also make estimates about when in the future certain items will affect taxable income in the various tax jurisdictions. Disputes over interpretations of the tax laws may be subject to review/adjudication by the court systems of the various tax jurisdictions or may be settled with the taxing authority upon examination or audit. The Company reviews these balances quarterly and as new information becomes available, the balances are adjusted, as appropriate.

Derivative Accounting

The Company records derivative instruments at fair value on the balance sheet as either an asset or liability. The Company determines the fair value for its derivative contracts using either (i) pricing models that consider current market conditions and the contractual terms of the derivative contract or (ii) counterparty valuations. These factors include interest rates, time value, forward interest

50

rate curve, and volatility factors, as well as foreign exchange rates. Pricing models and their underlying assumptions impact the amount and timing of unrealized gains and losses recognized, and the use of different pricing models or assumptions could produce different financial results. Management has structured the majority of the Company’s derivative transactions with the intent that each is economically effective. However, the Company’s derivative instruments do not qualify for hedge accounting. Accordingly, changes in the fair value of derivative instruments are reported in current period earnings.

RECENT ACCOUNTING PRONOUNCEMENTS ISSUED, BUT NOT YET EFFECTIVE

In May 2014, the Financial Accounting Standards Board issued accounting guidance regarding the recognition of revenue from contracts with customers, which requires an entity to recognize the amount of revenue to which it expects to be entitled for the transfer of promised goods or services to customers. This guidance will replace most existing revenue recognition guidance once it becomes effective on January 1, 2017. Early application is not permitted, and the standard allows the use of either the retrospective or cumulative effect transition method. The Company is evaluating the impact this standard will have on its ongoing financial reporting, and has not yet selected a method of transition.

ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
(All dollars are in thousands, except share amounts, unless otherwise noted)

Interest Rate Risk

The Company’s primary market risk exposure arises from fluctuations in its borrowing and lending rates, the spread between which could impact the Company due to shifts in market interest rates.

The following table sets forth the Company’s loan assets and debt instruments by rate characteristics:

	
														
 	As of December 31, 2014	 	As of December 31, 2013	
 	Dollars	 	Percent	 	Dollars	 	Percent	
Fixed-rate loan assets	$	12,700,494		 	45.0	%	 	$	11,090,583		 	42.5	%	
Variable-rate loan assets	15,523,414		 	55.0		 	15,030,723		 	57.5		
Total	$	28,223,908		 	100.0	%	 	$	26,121,306		 	100.0	%	
 	 	 	 	 	 	 	 	
Fixed-rate debt instruments	$	—		 	—	%	 	$	—		 	—	%	
Variable-rate debt instruments	28,420,422		 	100.0		 	26,213,345		 	100.0		
Total	$	28,420,422		 	100.0	%	 	$	26,213,345		 	100.0	%	

Loans originated prior to April 1, 2006 generally earn interest at the higher of the borrower rate, which is fixed over a period of time, or a floating rate based on the SAP formula set by the Department. The SAP rate is based on an applicable index plus a fixed spread that depends on loan type, origination date, and repayment status. The Company generally finances its student loan portfolio with variable rate debt. In low and/or declining interest rate environments, when the fixed borrower rate is higher than the SAP rate, the Company’s student loans earn at a fixed rate while the interest on the variable rate debt typically continues to reflect the low and/or declining interest rates. In these interest rate environments, the Company may earn additional spread income that it refers to as floor income.

Depending on the type of loan and when it was originated, the borrower rate is either fixed to term or is reset to an annual rate each July 1. As a result, for loans where the borrower rate is fixed to term, the Company may earn floor income for an extended period of time, which the Company refers to as fixed rate floor income, and for those loans where the borrower rate is reset annually on July 1, the Company may earn floor income to the next reset date, which the Company refers to as variable rate floor income. All FFELP loans first originated on or after April 1, 2006 effectively earn at the SAP rate, since lenders are required to rebate fixed rate floor income and variable rate floor income for those loans to the Department.

No variable-rate floor income was earned by the Company during the years ended December 31, 2014 , 2013 , and 2012 . A summary of fixed rate floor income earned by the Company during these years follows.

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 	Year ended December 31,	
 	2014	 	2013	 	2012	
Fixed rate floor income, gross	$	204,250		 	179,453		 	164,615		
Derivative settlements (a)	(24,380	)	 	(31,022	)	 	(19,270	)	
Fixed rate floor income, net	$	179,870		 	148,431		 	145,345		

(a)	Includes settlement payments on derivatives used to hedge student loans earning fixed rate floor income.	

The high levels of fixed rate floor income earned during 2014 , 2013 , and 2012 are due to historically low interest rates.  Gross fixed rate floor income increased during 2014 due to recent purchases of loans earning fixed rate floor income. If interest rates remain low, the Company anticipates continuing to earn significant fixed rate floor income in future periods.

Absent the use of derivative instruments, a rise in interest rates may reduce the amount of floor income received and this may have an impact on earnings due to interest margin compression caused by increasing financing costs, until such time as the federally insured loans earn interest at a variable rate in accordance with their special allowance payment formulas. In higher interest rate environments, where the interest rate rises above the borrower rate and fixed rate loans effectively become variable rate loans, the impact of the rate fluctuations is reduced.

The following graph depicts fixed rate floor income for a borrower with a fixed rate of 6.75% and a SAP rate of 2.64%:

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The following table shows the Company’s student loan assets that are earning fixed rate floor income as of December 31, 2014 :

	
									
Fixed interest rate range	 	Borrower/lender weighted average yield	 	Estimated variable conversion rate (a)	 	Loan balance	
	 		 		 		
< 3.0%	 	2.88%	 	0.24%	 	$	1,848,518		
3.0 - 3.49%	 	3.19%	 	0.55%	 	2,319,425		
3.5 - 3.99%	 	3.65%	 	1.01%	 	2,276,397		
4.0 - 4.49%	 	4.20%	 	1.56%	 	1,741,174		
4.5 - 4.99%	 	4.72%	 	2.08%	 	1,078,574		
5.0 - 5.49%	 	5.22%	 	2.58%	 	677,589		
5.5 - 5.99%	 	5.67%	 	3.03%	 	393,750		
6.0 - 6.49%	 	6.18%	 	3.54%	 	457,441		
6.5 - 6.99%	 	6.71%	 	4.07%	 	434,295		
7.0 - 7.49%	 	7.17%	 	4.53%	 	182,627		
7.5 - 7.99%	 	7.71%	 	5.07%	 	312,589		
8.0 - 8.99%	 	8.18%	 	5.54%	 	703,712		
> 9.0%	 	9.04%	 	6.40%	 	274,403		
 	 	 	 	 	 	$	12,700,494		

(a)	The estimated variable conversion rate is the estimated short-term interest rate at which loans would convert to a variable rate. As of December 31, 2014 , the weighted average estimated variable conversion rate was 1.84% and the short-term interest rate was 16 basis points.	

The following table summarizes the outstanding derivative instruments as of December 31, 2014 used by the Company to economically hedge loans earning fixed rate floor income.

									
 	 	 	Notional amount	 	Weighted average fixed rate paid by the Company (a)	
 	Maturity	 		 		
 	 	 	 	 	 	
 	2015	 	$	1,100,000		 	0.89	%	
 	2016	 	750,000		 	0.85		
 	2017	 	1,250,000		 	0.86		
 	 	 	$	3,100,000		 	0.87	%	

(a)	For all interest rate derivatives, the Company receives discrete three-month LIBOR.	
In addition, on August 20, 2014, the Company paid $9.1 million for an interest rate swaption to economically hedge loans earning fixed rate floor income. The interest rate swap option gives the Company the right, but not the obligation, to enter into a $250 million notional interest rate swap in which the Company would pay a fixed amount of 3.30% and receive discrete one-month LIBOR. If the interest rate swap option is exercised, the swap would become effective in 2019 and mature in 2024.

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The Company is also exposed to interest rate risk in the form of basis risk and repricing risk because the interest rate characteristics of the Company’s assets do not match the interest rate characteristics of the funding for those assets. The following table presents the Company’s FFELP student loan assets and related funding for those assets arranged by underlying indices as of December 31, 2014 :

										
Index	 	Frequency of variable resets	 	Assets	 	Debt outstanding that funded student loan assets	
1 month LIBOR (a)	 	Daily	 	$	27,273,203		 	—		
3 month Treasury bill	 	Daily	 	923,227		 	—		
3 month LIBOR (a) (b)	 	Quarterly	 	—		 	16,513,911		
1 month LIBOR	 	Monthly	 	—		 	9,892,133		
Auction-rate (c)	 	Varies	 	—		 	1,311,669		
Asset-backed commercial paper (d)	 	Varies	 	—		 	549,052		
Other (e)	 	 	 	152,304		 	81,969		
 	 	 	 	$	28,348,734		 	28,348,734		

(a)	The Company has certain basis swaps outstanding in which the Company receives three-month LIBOR and pays one-month LIBOR plus or minus a spread as defined in the agreements (the "1:3 Basis Swaps"). The Company entered into these derivative instruments to better match the interest rate characteristics on its student loan assets and the debt funding such assets. The following table summarizes these derivatives as of December 31, 2014 :	

	
								
 	Maturity	 	Notional amount	 	
 	2021	 	 	$	250,000		 	
 	2022	 	 	1,900,000		 	
 	2023	 	 	3,650,000		 	
 	2024	 	 	250,000		 	
 	2026	 	 	800,000		 	
 	2028	 	 	100,000		 	
 	2036	 	 	700,000		 	
 	2039	(1)	 	150,000		 	
 	 	 	 	$	7,800,000		(2)	
(1) This derivative has a forward effective start date in 2015.

(2)	The weighted average rate paid by the Company on the 1:3 Basis Swaps as of December 31, 2014 was one-month LIBOR plus 3.5 basis points.	

(b)	The Company has Euro-denominated notes that reprice on the EURIBOR index. The Company has entered into a cross-currency interest rate swap that converts the EURIBOR index to three-month LIBOR. As a result, these notes are reflected in the three-month LIBOR category in the above table. See “Foreign Currency Exchange Risk” below.	

(c)	The interest rates on certain of the Company's asset-backed securities are set and periodically reset via a "dutch auction" (“Auction Rate Securities”). As of December 31, 2014 , the Company was sponsor for $1.3 billion of Auction Rate Securities.	

Since February 2008, problems in the auction rate securities market as a whole have led to failures of the auctions pursuant to which the Company's Auction Rate Securities' interest rates are set. As a result, the Auction Rate Securities generally pay interest to the holder at a maximum rate as defined by the indenture. While these rates will vary, they will generally be based on a spread to LIBOR or Treasury Securities, or the Net Loan Rate as defined in the financing documents.

(d)	The interest rates on certain of the Company's warehouse facilities are indexed to asset-backed commercial paper rates.	

(e)	Assets include restricted cash and investments and other assets.  Debt outstanding includes other debt obligations secured by student loan assets and related collateral.	

54

Sensitivity Analysis

The following tables summarize the effect on the Company’s earnings, based upon a sensitivity analysis performed by the Company assuming hypothetical increases in interest rates of 100 basis points and 300 basis points while funding spreads remain constant. In addition, a sensitivity analysis was performed assuming the funding index increases 10 basis points and 30 basis points while holding the asset index constant, if the funding index is different than the asset index. The sensitivity analysis was performed on the Company’s variable rate assets (including loans earning fixed rate floor income) and liabilities. The analysis includes the effects of the Company’s interest rate and basis swaps in existence during these periods.

																												
 	Interest rates	 	Asset and funding index mismatches	
 	Change from increase of 100 basis points	 	Change from increase of 300 basis points	 	Increase of 10 basis points	 	Increase of 30 basis points	
 		 		 		 		
 	Dollar	 	Percent	 	Dollar	 	Percent	 	Dollar	 	Percent	 	Dollar	 	Percent	
 	Year ended December 31, 2014	
Effect on earnings:	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Decrease in pre-tax net income before impact of derivative settlements	$	(81,669	)	 	(17.4	)%	 	$	(144,648	)	 	(30.8	)%	 	$	(17,231	)	 	(3.6	)%	 	$	(51,697	)	 	(11.0	)%	
Impact of derivative settlements	40,267		 	8.6		 	120,801		 	25.7		 	7,649		 	1.6		 	22,951		 	4.9		
Increase (decrease) in net income before taxes	$	(41,402	)	 	(8.8	)%	 	$	(23,847	)	 	(5.1	)%	 	$	(9,582	)	 	(2.0	)%	 	$	(28,746	)	 	(6.1	)%	
Increase (decrease) in basic and diluted earnings per share	$	(0.55	)	 	 	 	$	(0.32	)	 	 	 	$	(0.12	)	 	 	 	$	(0.38	)	 	 	
 	Year ended December 31, 2013	
Effect on earnings:	 	 	 	 	 	 	 	 	 	 	 	 	 		 	 		
Decrease in pre-tax net income before impact of derivative settlements	$	(70,599	)	 	(15.1	)%	 	$	(124,864	)	 	(26.8	)%	 	$	(16,831	)	 	(3.6	)%	 	$	(50,493	)	 	(10.8	)%	
Impact of derivative settlements	60,123		 	12.9		 	180,370		 	38.7		 	6,855		 	1.5		 	20,565		 	4.4		
Increase (decrease) in net income before taxes	$	(10,476	)	 	(2.2	)%	 	$	55,506		 	11.9	 %	 	$	(9,976	)	 	(2.1	)%	 	$	(29,928	)	 	(6.4	)%	
Increase (decrease) in basic and diluted earnings per share	$	(0.14	)	 	 	 	$	0.74		 	 	 	$	(0.13	)	 	 	 	$	(0.40	)	 	 	
 	Year ended December 31, 2012	
Effect on earnings:	 	 	 	 	 	 	 	 	 	 	 	 	 		 	 		
Decrease in pre-tax net income before impact of derivative settlements	$	(66,283	)	 	(24.1	)%	 	$	(117,342	)	 	(42.7	)%	 	$	(23,935	)	 	(8.7	)%	 	$	(71,805	)	 	(26.2	)%	
Impact of derivative settlements	47,263		 	17.2		 	141,789		 	51.6		 	1,717		 	0.6		 	5,152		 	1.9		
Increase (decrease) in net income before taxes	$	(19,020	)	 	(6.9	)%	 	$	24,447		 	8.9	 %	 	$	(22,218	)	 	(8.1	)%	 	$	(66,653	)	 	(24.3	)%	
Increase (decrease) in basic and diluted earnings per share	$	(0.25	)	 	 	 	$	0.32		 	 	 	$	(0.29	)	 	 	 	$	(0.87	)	 	 	
 
Foreign Currency Exchange Risk

The Company has issued €352.7 million of student loan asset-backed Euro Notes (the "Euro Notes") with an interest rate based on a spread to the EURIBOR index. As a result, the Company is exposed to market risk related to fluctuations in foreign currency exchange rates between the U.S. dollar and Euro. The Company has entered into a cross-currency interest rate swap in connection with the issuance of the Euro Notes. See note 5 of the notes to consolidated financial statements included in this report for additional information, including a summary of the terms of the cross-currency interest rate swap associated with the Euro Notes and the related financial statement impact.

Financial Statement Impact – Derivatives and Foreign Currency Transaction Adjustments

For a table summarizing the effect of derivative instruments in the consolidated statements of income, including the components of "derivative market value and foreign currency adjustments and derivative settlements, net" included in the consolidated statements of income, see note 5 of the notes to consolidated financial statements.

55

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

Reference is made to the consolidated financial statements listed under the heading “(a) 1. Consolidated Financial Statements” of Item 15 of this report, which consolidated financial statements are incorporated into this report by reference in response to this Item 8.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL
DISCLOSURE

None.

ITEM 9A.  CONTROLS AND PROCEDURES

Disclosure Controls and Procedures

Under supervision and with the participation of certain members of the Company’s management, including the chief executive and chief financial officers, the Company completed an evaluation of the effectiveness of the design and operation of its disclosure controls and procedures (as defined in SEC Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934). Based on this evaluation, the Company’s principal executive and principal financial officers concluded that the disclosure controls and procedures were effective as of the end of the period covered by this report to provide reasonable assurance that information required to be disclosed in reports the Company files or submits under the Securities Exchange Act of 1934 is recorded, processed, summarized, and reported, within the time periods specified in the SEC's rules and forms, and is accumulated and communicated to the Company's management, including the chief executive and chief financial officers, as appropriate to allow timely decisions regarding required disclosure.

Changes in Internal Control over Financial Reporting

There was no change in the Company’s internal control over financial reporting during the Company’s last fiscal quarter that has materially affected, or is reasonably likely to materially affect, the Company’s internal control over financial reporting.

Management's Report on Internal Control over Financial Reporting

Management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Rule 13a-15(f) under the Exchange Act) for the Company. The Company's internal control system was designed to provide reasonable assurance to the Company's management and board of directors regarding the preparation and fair presentation of published financial statements in accordance with U.S. generally accepted accounting principles. All internal control systems, no matter how well designed, have inherent limitations. Therefore, even those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation.

Management maintains a comprehensive system of controls intended to ensure that transactions are executed in accordance with management's authorization, assets are safeguarded, and financial records are reliable. Management also takes steps to ensure that information and communication flows are effective and to monitor performance, including performance of internal control procedures.

Management assessed the effectiveness of the Company's internal control over financial reporting as of December 31, 2014 based on the criteria for effective internal control described in Internal Control - Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this assessment, management believes that, as of December 31, 2014 , the Company's internal control over financial reporting is effective.

The effectiveness of the Company's internal control over financial reporting as of December 31, 2014 has been audited by KPMG LLP, the Company's independent registered public accounting firm, as stated in their report included herein, which expressed an unqualified opinion on the effectiveness of the Company's internal control over financial reporting as of December 31, 2014 .

56

Inherent Limitations on Effectiveness of Internal Controls

The Company's management, including the chief executive and chief financial officers, understands that the disclosure controls and procedures and internal control over financial reporting are subject to certain limitations, including the exercise of judgment in designing, implementing, and evaluating the controls and procedures, the assumptions used in identifying the likelihood of future events, and the inability to eliminate misconduct completely. The design of a control system must reflect the fact that there are resource constraints, and the benefits of a control system must be considered relative to their costs. These inherent limitations include the realities that judgments in decision-making can be faulty and that breakdowns can occur because of simple error or mistake. Controls can also be circumvented by the individual acts of some persons, by collusion of two or more people, or by management override of the controls. The design of any system of controls is based in part on certain assumptions about the likelihood of future events, and there can be no assurance that any design will succeed in achieving its stated goals under all potential future conditions. Projections of any evaluation of controls effectiveness to future periods are subject to risks. Over time, controls may become inadequate because of changes in conditions or deterioration in the degree of compliance with policies or procedures.

As a result, there can be no assurance that the Company's disclosure controls and procedures or internal control over financial reporting will prevent all errors or fraud or ensure that all material information will be made known to management in a timely fashion. By their nature, the Company's or any system of disclosure controls and procedures or internal control over financial reporting, no matter how well designed and operated, can provide only reasonable assurance regarding management's control objectives.

Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders
Nelnet, Inc.:

We have audited Nelnet, Inc.'s internal control over financial reporting as of December 31, 2014 , based on criteria established in Internal Control - Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Nelnet, Inc.'s (the Company) management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Report on Internal Control over Financial Reporting . Our responsibility is to express an opinion on the Company's internal control over financial reporting based on our audit.

We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audit also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, Nelnet, Inc. maintained, in all material respects, effective internal control over financial reporting as of December 31, 2014 , based on criteria established in Internal Control - Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission.

57

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of Nelnet, Inc. and subsidiaries as of December 31, 2014 and 2013, and the related consolidated statements of income, comprehensive income, shareholders' equity, and cash flows for each of the years in the three-year period ended December 31, 2014 , and our report dated February 26, 2015 expressed an unqualified opinion on those consolidated financial statements.

/s/ KPMG LLP

Lincoln, Nebraska
February 26, 2015

ITEM 9B. OTHER INFORMATION

During the fourth quarter of 2014 , no information was required to be disclosed in a report on Form 8-K, but not reported.

PART III.

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS, AND CORPORATE GOVERNANCE

The information as to the directors, executive officers, corporate governance, and Section 16(a) beneficial ownership reporting compliance of the Company set forth under the captions “PROPOSAL 1 - ELECTION OF DIRECTORS - Nominees,” “EXECUTIVE OFFICERS,” “CORPORATE GOVERNANCE,” and “SECURITY OWNERSHIP OF DIRECTORS, EXECUTIVE OFFICERS, AND PRINCIPAL SHAREHOLDERS - Section 16(a) Beneficial Ownership Reporting Compliance” in the definitive Proxy Statement to be filed on Schedule 14A with the SEC, no later than 120 days after the end of the Company's fiscal year, relating to the Company's Annual Meeting of Shareholders scheduled to be held on May 14, 2015 (the “Proxy Statement”), is incorporated herein by reference.

ITEM 11. EXECUTIVE COMPENSATION

The information set forth under the captions “CORPORATE GOVERNANCE” and “EXECUTIVE COMPENSATION” in the Proxy Statement is incorporated herein by reference.

58

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

The information set forth under the caption “SECURITY OWNERSHIP OF DIRECTORS, EXECUTIVE OFFICERS, AND PRINCIPAL SHAREHOLDERS - Stock Ownership” in the Proxy Statement is incorporated herein by reference. There are no arrangements known to the Company, the operation of which may at a subsequent date result in a change in the control of the Company.

The following table summarizes information about compensation plans under which equity securities are authorized for issuance.

Equity Compensation Plan Information

											
 	 	As of December 31, 2014	
Plan category	 	Number of shares to be issued upon exercise of outstanding options, warrants, and rights (a)	 	Weighted-average exercise price of outstanding options, warrants, and rights (b)	 	Number of shares remaining available for future issuance under equity compensation plans (excluding securities reflected in column (a)) (c)	
Equity compensation plans approved by shareholders	 	—		 	—		 	2,776,130		(1)	
Equity compensation plans not approved by shareholders	 	—		 	—		 	—		 	
Total	 	—		 	—		 	2,776,130		 	

(1)	Includes 2,120,007 , 98,049 , and 558,074 shares of Class A Common Stock remaining available for future issuance under the Nelnet, Inc. Restricted Stock Plan, Nelnet, Inc. Directors Stock Compensation Plan, and Nelnet, Inc. Employee Share Purchase Plan, respectively.	

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information set forth under the captions “CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS,” “CORPORATE GOVERNANCE - Board Composition and Director Independence,” and “CORPORATE GOVERNANCE - Board Committees” in the Proxy Statement is incorporated herein by reference.

ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES

The information set forth under the caption “PROPOSAL 2 - RATIFICATION OF APPOINTMENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM - Independent Accountant Fees and Services” in the Proxy Statement is incorporated herein by reference.

59

PART IV.

ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a)	1. Consolidated Financial Statements	

The following consolidated financial statements of Nelnet, Inc. and its subsidiaries and the Report of Independent Registered Public Accounting Firm thereon are included in Item 8 above:

			
 	 	Page	
Report of Independent Registered Public Accounting Firm	 	F-2	
Consolidated Balance Sheets as of December 31, 2014 and 2013	 	F-3	
Consolidated Statements of Income for the years ended December 31, 2014, 2013, and 2012	 	F-4	
Consolidated Statements of Comprehensive Income for the years ended December 31, 2014, 2013, and 2012	 	F-5	
Consolidated Statements of Shareholders' Equity for the years ended December 31, 2014, 2013, and 2012	 	F-6	
Consolidated Statements of Cash Flows for the years ended December 31, 2014, 2013, and 2012	 	F-7	
Notes to Consolidated Financial Statements	 	F-8	

2. Financial Statement Schedules

All schedules are omitted because they are not applicable or the required information is shown in the consolidated financial statements or notes thereto.

3. Exhibits

The exhibits listed in the accompanying index to exhibits are filed, furnished, or incorporated by reference as part of this report.

(b)	Exhibits	

Exhibit Index	
		
Exhibit No.	Description	
2.1++	Stock Purchase Agreement dated as of April 10, 2014 among Nelnet Finance Corp., Nelnet, Inc., Student Loan Xpress, Inc., and CIT Group Inc., filed as Exhibit 2.1 to the registrant's Current Report on Form 8-K filed on April 16, 2014 and incorporated by reference herein.	
 	 	
2.2++	Loan Sale Agreement dated as of April 10, 2014 among National Education Loan Network, Inc., Student Loan Xpress, Inc., Fifth Third Bank, Union Bank and Trust Company, and CIT Group Inc., filed as Exhibit 2.2 to the registrant's Current Report on Form 8-K filed on April 16, 2014 and incorporated by reference herein.	
 	 	
2.3++	Loan Sale Agreement dated as of April 10, 2014 among National Education Loan Network, Inc., CIT Education Loan Trust 2012-1, Manufacturers and Traders Trust Company, Union Bank and Trust Company, and CIT Group Inc., filed as Exhibit 2.3 to the registrant's Current Report on Form 8-K filed on April 16, 2014 and incorporated by reference herein.	
 	 	
2.4++	Loan Sale Agreement dated as of April 10, 2014 among National Education Loan Network, Inc., CIT Education Loan Trust 2011-1, Manufacturers and Traders Trust Company, Union Bank and Trust Company, and CIT Group Inc., filed as Exhibit 2.4 to the registrant's Current Report on Form 8-K filed on April 16, 2014 and incorporated by reference herein.	
 	 	
3.1	Second Amended and Restated Articles of Incorporation of Nelnet, Inc., and Articles of Amendment thereto, filed as Exhibit 3.1 to the registrant’s Quarterly Report on Form 10-Q for the quarter ended September 30, 2006 and incorporated by reference herein.	
 	 	
3.2	Articles of Amendment to Second Amended and Restated Articles of Incorporation of Nelnet, Inc., filed as Exhibit 3.1 to the registrant’s Quarterly Report on Form 10-Q for the quarter ended June 30, 2007 and incorporated by reference herein.	

60

Exhibit Index	
		
3.3	Seventh Amended and Restated Bylaws of Nelnet, Inc., as amended as of February 6, 2014, filed as Exhibit 3.1 to the registrant's Current Report on Form 8-K filed on February 11, 2014 and incorporated by reference herein.	
 	 	
4.1	Form of Class A Common Stock Certificate of Nelnet, Inc., filed on November 24, 2003 as Exhibit 4.1 to the registrant’s Registration Statement on Form S-1 (Registration No. 333-108070) and incorporated by reference herein.	
 	 	
4.2	Certain instruments, including indentures of trust, defining the rights of holders of long-term debt of the registrant and its consolidated subsidiaries, none of which instruments authorizes a total amount of indebtedness thereunder in excess of 10 percent of the total assets of the registrant and its subsidiaries on a consolidated basis, are omitted from this Exhibit Index pursuant to Item 601(b)(4)(iii)(A) of Regulation S-K. Many of such instruments have been previously filed with the Securities and Exchange Commission, and the registrant hereby agrees to furnish a copy of any such instrument to the Commission upon request.	
 	 	
4.3	Registration Rights Agreement, dated as of December 16, 2003, by and among Nelnet, Inc. and the shareholders of Nelnet, Inc. signatory thereto, filed on November 24, 2003 as Exhibit 4.11 to the registrant’s Registration Statement on Form S-1 (Registration No. 333-108070) and incorporated by reference herein.	
 	 	
10.1	Composite Form of Amended and Restated Participation Agreement, dated as of June 1, 2001, between NELnet, Inc. (subsequently renamed National Education Loan Network, Inc.) and Union Bank and Trust Company, as amended by the First Amendment thereto dated as of December 19, 2001 through the Cancellation of the Fifteenth Amendment thereto dated as of March 16, 2011 (such Participation Agreement and each amendment through the Cancellation of the Fifteenth Amendment thereto have been previously filed as set forth in the Exhibit Index for the registrant’s Annual Report on Form 10-K for the year ended December 31, 2012, and are incorporated by reference herein), filed as Exhibit 10.1 to the registrant's Annual Report on Form 10-K for the year ended December 31, 2013 and incorporated by reference herein.	
 	 	
10.2	Sixteenth Amendment of Amended and Restated Participation Agreement, dated as of March 23, 2012, by and between Union Bank and Trust Company and National Education Loan Network, Inc., filed as Exhibit 10.3 to the registrant's Quarterly Report on Form 10-Q for the quarter ended March 31, 2012 and incorporated by reference herein.	
 	 	
10.3	Guaranteed Purchase Agreement, dated as of March 19, 2001, by and between NELnet, Inc. (subsequently renamed National Education Loan Network, Inc.) and Union Bank and Trust Company, filed on September 25, 2003 as Exhibit 10.36 to the registrant’s Registration Statement on Form S-1 (Registration No. 333-108070) and incorporated by reference herein.	
 	 	
10.4	First Amendment of Guaranteed Purchase Agreement, dated as of February 1, 2002, by and between NELnet, Inc. (subsequently renamed National Education Loan Network, Inc.) and Union Bank and Trust Company, filed on September 25, 2003 as Exhibit 10.37 to the registrant’s Registration Statement on Form S-1 (Registration No. 333-108070) and incorporated by reference herein.	
 	 	
10.5	Second Amendment of Guaranteed Purchase Agreement, dated as of December 1, 2002, by and between Nelnet, Inc. (f/k/a/ NELnet, Inc.) (subsequently renamed National Education Loan Network, Inc.) and Union Bank and Trust Company, filed on September 25, 2003 as Exhibit 10.38 to the registrant’s Registration Statement on Form S-1 (Registration No. 333-108070) and incorporated by reference herein.	
 	 	
10.6	Guaranteed Purchase Agreement, dated as of September 1, 2010, by and between Nelnet, Inc. and Union Bank and Trust Company, filed as Exhibit 10.3 to the registrant's Quarterly Report on Form 10-Q for the quarter ended September 30, 2010 and incorporated by reference herein.	
 	 	
10.7	First Amendment of Guaranteed Purchase Agreement, dated as of March 22, 2011, by and between Nelnet, Inc. and Union Bank and Trust Company, filed as Exhibit 10.2 to the registrant's Quarterly Report on Form 10-Q for the quarter ended March 31, 2011 and incorporated by reference herein.	
 	 	
10.8	Amendment of Agreements dated as of February 4, 2005, by and between National Education Loan Network, Inc. and Union Bank and Trust Company, filed as Exhibit 10.1 to the registrant’s Current Report on Form 8-K filed on February 10, 2005 and incorporated by reference herein.	
 	 	
10.9+	Nelnet, Inc. Employee Share Purchase Plan, as amended through March 17, 2011, filed as Exhibit 10.4 to the registrant's Quarterly Report on Form 10-Q for the quarter ended March 31, 2011 and incorporated by reference herein.	
 	 	
10.10	Office Building Lease dated June 21, 1996 between Miller & Paine and Union Bank and Trust Company, filed as Exhibit 10.3 to the registrant's Current Report on Form 8-K filed on October 16, 2006 and incorporated by reference herein.	

61

Exhibit Index	
		
10.11	Amendment to Office Building Lease dated June 11, 1997 between Miller & Paine and Union Bank and Trust Company, filed as Exhibit 10.4 to the registrant's Current Report on Form 8-K filed on October 16, 2006 and incorporated by reference herein.	
 	 	
10.12	Lease Amendment Number Two dated February 8, 2001 between Miller & Paine and Union Bank and Trust Company, filed as Exhibit 10.5 to the registrant's Current Report on Form 8-K filed on October 16, 2006 and incorporated by reference herein.	
 	 	
10.13	Lease Amendment Number Three dated May 23, 2005 between Miller & Paine, LLC and Union Bank and Trust Company, filed as Exhibit 10.6 to the registrant's Current Report on Form 8-K filed on October 16, 2006 and incorporated by reference herein.	
 	 	
10.14	Lease Agreement dated May 20, 2005 between Miller & Paine, LLC and Union Bank and Trust Company, filed as Exhibit 10.7 to the registrant's Current Report on Form 8-K filed on October 16, 2006 and incorporated by reference herein.	
 	 	
10.15	Office Sublease dated April 30, 2001 between Union Bank and Trust Company and Nelnet, Inc., filed as Exhibit 10.8 to the registrant's Current Report on Form 8-K filed on October 16, 2006 and incorporated by reference herein.	
 	 	
10.16+	Nelnet, Inc. Restricted Stock Plan, as amended through May 22, 2014, filed as Exhibit 10.1 to the registrant's Current Report on Form 8-K filed on May 28, 2014 and incorporated by reference herein.	
 	 	
10.17+	Nelnet, Inc. Directors Stock Compensation Plan, as amended through April 18, 2008, filed on June 27, 2008 as Exhibit 99.1 to the registrant’s Registration Statement on Form S-8 (Registration No. 333-151911) and incorporated herein by reference.	
 	 	
10.18+	Nelnet, Inc. Executive Officers Incentive Compensation Plan, filed as Exhibit 10.2 to the registrant's Current Report on Form 8-K filed on May 28, 2014 and incorporated by reference herein.	
 	 	
10.19	Loan Purchase Agreement, dated as of November 25, 2008, by and between Nelnet Education Loan Funding, Inc., f/k/a NEBHELP, INC., acting, where applicable, by and through Wells Fargo Bank, National Association, not individually but as Eligible Lender Trustee for the Seller under the Warehouse Agreement or Eligible Lender Trust Agreement, and Union Bank and Trust Company, acting in its individual capacity and as trustee, filed as Exhibit 10.71 to the registrant's Annual Report on Form 10-K for the year ended December 31, 2008 and incorporated herein by reference.	
 	 	
10.20	Student Loan Servicing Contract between the United States Department of Education and Nelnet Servicing, LLC, filed as Exhibit 10.1 to the registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2010 and incorporated herein by reference.	
 	 	
10.21	Modification of Contract dated effective as of June 17, 2014 for Student Loan Servicing Contract between the United States Department of Education and Nelnet Servicing, LLC, filed as Exhibit 10.1 to the registrant's Current Report on Form 8-K filed on June 18, 2014 and incorporated by reference herein.	
 	 	
10.22	Modification of Contract dated effective as of September 1, 2014 for Student Loan Servicing Contract between the United States Department of Education and Nelnet Servicing, LLC, filed as Exhibit 10.1 to the registrant's Current Report on Form 8-K filed on September 2, 2014 and incorporated herein by reference.	
 	 	
10.23	Management Agreement, dated effective as of May 1, 2011, by Whitetail Rock Capital Management, LLC and Union Bank and Trust Company, filed as Exhibit 10.3 to the registrant's Quarterly Report on Form 10-Q for the quarter ended March 31, 2011 and incorporated herein by reference.	
 	 	
10.24	Management Agreement, dated effective as of January 20, 2012, by and between Union Bank and Trust Company and Whitetail Rock Capital Management, LLC, filed as Exhibit 10.58 to the registrant's Annual Report on Form 10-K for the year ended December 31, 2011 and incorporated herein by reference.	
 	 	
10.25	Investment Management Agreement, dated effective as of February 10, 2012, by and among Whitetail Rock SLAB Fund I, LLC, Whitetail Rock Fund Management, LLC, and Whitetail Rock Capital Management, LLC, filed as Exhibit 10.4 to the registrant's Quarterly Report on Form 10-Q for the quarter ended March 31, 2012 and incorporated herein by reference.	
 	 	
10.26	Investment Management Agreement, dated effective as of February 14, 2013, by and among Whitetail Rock SLAB Fund III, LLC, Whitetail Rock Fund Management, LLC, and Whitetail Rock Capital Management, LLC, filed as Exhibit 10.31 to the registrant's Annual Report on Form 10-K for the year ended December 31, 2013 and incorporated herein by reference.	
 	 	
10.27*	Form of Custodian Agreement for Whitetail Rock SLAB Funds by and among the Fund, Whitetail Rock Fund Management, LLC, and Union Bank and Trust Company.	

62

Exhibit Index	
		
10.28*	Form of Administrative Services Agreement for Whitetail Rock SLAB Funds by and among the Fund, Whitetail Rock Fund Management, LLC, Adminisystems, Inc., and Union Bank and Trust Company.	
 	 	
10.29	Credit Agreement, dated as of February 17, 2012, among Nelnet, Inc., U.S. Bank National Association, as Administrative Agent, Lead Arranger and Book Runner, Wells Fargo Bank, National Association, as Syndication Agent, and Citibank, N.A. and Royal Bank of Canada, as Co-Documentation Agents, and various lender parties thereto, filed as Exhibit 10.1 to the registrant's Current Report on Form 8-K filed on February 24, 2012 and incorporated herein by reference.	
 	 	
10.30	Guaranty, dated as of February 17, 2012, by and among each of the subsidiaries of Nelnet, Inc. signatories thereto, in favor of U.S. Bank National Association, as Administrative Agent, filed as Exhibit 10.2 to the registrant's Current Report on Form 8-K filed on February 24, 2012 and incorporated herein by reference.	
 	 	
10.31	Amendment No. 1 dated as of March 16, 2012 to Credit Agreement dated as of February 17, 2012, by and among Nelnet, Inc., U.S. Bank National Association, as Agent for the Lenders, and various lender parties thereto, filed as Exhibit 10.2 to the registrant's Current Report on Form 8-K filed on April 2, 2013 and incorporated by reference herein.	
 	 	
10.32	Amendment No. 2 dated as of March 28, 2013 to Credit Agreement dated as of February 17, 2012, by and among Nelnet, Inc., U.S. Bank National Association, as Agent for the Lenders, and various lender parties thereto, filed as Exhibit 10.1 to the registrant's Current Report on Form 8-K filed on April 2, 2013 and incorporated by reference herein.	
 	 	
10.33	Amendment No. 3 dated as of June 30, 2014 to Credit Agreement dated as of February 17, 2012, by and among Nelnet, Inc., U.S. Bank National Association, as Agent for the Lenders, and various lender parties thereto, filed as Exhibit 10.1 to the registrant's Current Report on Form 8-K filed on July 7, 2014 and incorporated by reference herein.	
 	 	
10.34*+++	Amendment No. 4 dated as of February 13, 2015 to Credit Agreement dated as of February 17, 2012, by and among Nelnet, Inc., U.S. Bank National Association, as Agent for the Lenders, and various lender parties thereto.	
 	 	
10.35	Aircraft Purchase Agreement dated as of May 20, 2013, by and between Galena Air Services Company and National Education Loan Network, Inc., filed as Exhibit 10.1 to the registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2013 and incorporated by reference herein.	
 	 	
10.36	First Amendment of Aircraft Purchase Agreement dated as of June 11, 2013, by and between Galena Air Services Company and National Education Loan Network, Inc., filed as Exhibit 10.2 to the registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2013 and incorporated by reference herein.	
 	 	
10.37	Agreement for Purchase and Sale of Interest in Aircraft dated as of June 25, 2013, by and between National Education Loan Network, Inc. and Union Financial Services, Inc., filed as Exhibit 10.3 to the registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2013 and incorporated by reference herein.	
 	 	
10.38	Aircraft Joint Ownership Agreement dated as of June 25, 2013, by and between National Education Loan Network, Inc. and Union Financial Services, Inc., filed as Exhibit 10.4 to the registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2013 and incorporated by reference herein.	
 	 	
10.39	Aircraft Management Agreement, dated as of June 25, 2013, by and between Duncan Aviation, Inc. and National Education Loan Network, Inc. and Union Financial Services, Inc., filed as Exhibit 10.5 to the registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 2013 and incorporated by reference herein.	
 	 	
10.40	Consulting and Services Agreement made and entered into as of May 1, 2013, by and between Nelnet, Inc., and Union Bank and Trust Company, filed as Exhibit 10.1 to the registrant's Quarterly Report on Form 10-Q for the quarter ended September 30, 2013 and incorporated by reference herein.	
 	 	
10.41	Amended and Restated Consulting and Services Agreement made and entered into as of October 1, 2013, by and between Nelnet, Inc. and Union Bank and Trust Company, filed as Exhibit 10.2 to the registrant's Quarterly Report on Form 10-Q for the quarter ended September 30, 2013 and incorporated by reference herein.	
 	 	
10.42	Subparticipation Agreement dated as of January 1, 2014 between Nelnet, Inc. and Union Bank and Trust Company, filed as Exhibit 10.1 to the registrant's Quarterly Report on Form 10-Q for the quarter ended March 31, 2014 and incorporated by reference herein.	
 	 	
10.43*±	Master Private Loan Program Agreement dated as of December 22, 2014, by and between Union Bank and Trust Company and Nelnet, Inc.	
 	 	
10.44*±	Education Loan Marketing and Referral Agreement dated as of December 22, 2014, by and between Nelnet Consumer Finance, Inc. and Union Bank and Trust Company.	

63

Exhibit Index	
		
10.45*±	Private Student Loan Origination and Servicing Agreement dated as of December 22, 2014, by and between Nelnet Servicing, LLC and Union bank and Trust Company.	
 	 	
10.46*±	Guaranteed Purchase Agreement dated as of December 22, 2014, by and between Nelnet, Inc. and Union Bank and Trust Company.	
 	 	
10.47*	Private Loan Sale Agreement dated as of October 9, 2014, by and between Nelnet, Inc. and Union Bank and Trust Company.	
 	 	
10.48*	Private Student Loan Servicing Agreement dated as of October 9, 2014, by and between Nelnet Servicing, LLC and Union Bank and Trust Company.	
 	 	
10.49*++++	First Amendment of Loan Servicing Agreement dated as of September 27, 2013, by and between Nelnet, Inc. and Union Bank and Trust Company.	
 	 	
21.1*	Subsidiaries of Nelnet, Inc.	
 	 	
23.1*	Consent of KPMG LLP, Independent Registered Public Accounting Firm.	
 	 	
31.1*	Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 of Chief Executive Officer Jeffrey R. Noordhoek.	
 	 	
31.2*	Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002 of Chief Financial Officer James D. Kruger.	
 	 	
32**	Certification Pursuant to 18 U.S.C. Section 1350, as Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.	
 	 	
101.INS*	XBRL Instance Document	
 	 	
101.SCH*	XBRL Taxonomy Extension Schema Document	
 	 	
101.CAL*	XBRL Taxonomy Extension Calculation Linkbase Document	
 	 	
101.DEF*	XBRL Taxonomy Extension Definition Linkbase Document	
 	 	
101.LAB*	XBRL Taxonomy Extension Label Linkbase Document	
 	 	
101.PRE*	XBRL Taxonomy Extension Presentation Linkbase Document	
 	 	
* Filed herewith	
** Furnished herewith	
 + Indicates a management contract or compensatory plan or arrangement contemplated by Item 15(a)(3) on Form 10-K.	
 ++ Pursuant to Item 601(b)(2) of Regulation S-K, certain schedules and similar attachments to the exhibit have been omitted. The registrant hereby agrees to furnish supplementally a copy of any omitted schedule or attachment to the U.S. Securities and Exchange Commission upon request. The exhibit is not intended to be, and should not be relied upon as, including disclosures regarding any facts and circumstances relating to the registrant or any of its subsidiaries or affiliates. The exhibit contains representations and warranties by the registrant and the other parties that were made only for purposes of the agreement set forth in the exhibit and as of specified dates. The representations, warranties, and covenants in the agreement were made solely for the benefit of the parties to the agreement, may be subject to limitations agreed upon by the contracting parties (including being qualified by confidential disclosures made for the purposes of allocating contractual risk between the parties to the agreement instead of establishing these matters as facts), and may apply contractual standards of materiality or material adverse effect that generally differ from those applicable to investors. In addition, information concerning the subject matter of the representations, warranties, and covenants may change after the date of the agreement, which subsequent information may or may not be fully reflected in the registrant's public disclosures.	
 +++ Filed herewith for purposes of providing a complete set of all amendment documents to the Credit Agreement by and among Nelnet, Inc., U.S. Bank National Association, as Agent for the Lenders, and various lender parties thereto. The Credit Agreement and all prior amendment documents thereto have been previously filed.	
 ++++ Filed herewith for purposes of providing a complete set of all amendment documents to the Loan Servicing Agreement by and between Nelnet, Inc. and Union Bank and Trust Company. The Loan Servicing Agreement has been previously filed.	
 ± Certain portions of this exhibit have been redacted pursuant to a request for confidential treatment and have been filed separately with the U.S. Securities and Exchange Commission.	

64

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

				
Dated:	February 26, 2015	 	 	
 	 	NELNET, INC	
 	 	 	 	
 	 	By:	/s/ JEFFREY R. NOORDHOEK	
 	 	Name: Jeffrey R. Noordhoek	
 	 	Title: Chief Executive Officer	
 	 	 	(Principal Executive Officer)	

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.

					
Signature	 	Title	 	Date	
 	 	 	 	 	
/s/ JEFFREY R. NOORDHOEK	 	Chief Executive Officer (Principal Executive Officer)	 	February 26, 2015	
Jeffrey R. Noordhoek	 		 	 	
 	 	 	 	 	
/s/ JAMES D. KRUGER	 	Chief Financial Officer (Principal Financial Officer and Principal Accounting Officer)	 	February 26, 2015	
James D. Kruger	 		 	 	
 	 	 	 	 	
/s/ MICHAEL S. DUNLAP	 	Executive Chairman	 	February 26, 2015	
Michael S. Dunlap	 	 	 	 	
 	 	 	 	 	
/s/ STEPHEN F. BUTTERFIELD	 	Vice Chairman	 	February 26, 2015	
Stephen F. Butterfield	 		 	 	
 	 	 	 	 	
/s/ JAMES P. ABEL	 	Director	 	February 26, 2015	
James P. Abel	 		 	 	
 	 	 	 	 	
/s/ WILLIAM R. CINTANI	 	Director	 	February 26, 2015	
William R. Cintani	 		 	 	
 	 	 	 	 	
/s/ KATHLEEN A. FARRELL	 	Director	 	February 26, 2015	
Kathleen A. Farrell	 		 	 	
 	 	 	 	 	
/s/ DAVID S. GRAFF	 	Director	 	February 26, 2015	
David S. Graff	 	 	 	 	
 	 	 	 	 	
/s/ THOMAS E. HENNING	 	Director	 	February 26, 2015	
Thomas E. Henning	 		 	 	
 	 	 	 	 	
/s/ KIMBERLY K. RATH	 	Director	 	February 26, 2015	
Kimberly K. Rath	 		 	 	
 	 	 	 	 	
/s/ MICHAEL D. REARDON	 	Director	 	February 26, 2015	
Michael D. Reardon	 		 	 	

65

NELNET, INC. AND SUBSIDIARIES

Index to Consolidated Financial Statements

	
		
 	Page	
Report of Independent Registered Public Accounting Firm	F-2	
Consolidated Balance Sheets as of December 31, 2014 and 2013	F-3	
Consolidated Statements of Income for the years ended December 31, 2014, 2013, and 2012	F-4	
Consolidated Statements of Comprehensive Income for the years ended December 31, 2014, 2013, and 2012	F-5	
Consolidated Statements of Shareholders' Equity for the years ended December 31, 2014, 2013, and 2012	F-6	
Consolidated Statements of Cash Flows for the years ended December 31, 2014, 2013, and 2012	F-7	
Notes to Consolidated Financial Statements	F-8	

Report of Independent Registered Public Accounting Firm

The Board of Directors and Shareholders
Nelnet, Inc.:
We have audited the accompanying consolidated balance sheets of Nelnet, Inc. and subsidiaries (the Company) as of December 31, 2014 and 2013 , and the related consolidated statements of income, comprehensive income, shareholders' equity, and cash flows for each of the years in the three-year period ended December 31, 2014 . These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements based on our audits.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Nelnet, Inc. and subsidiaries as of December 31, 2014 and 2013 , and the results of their operations and their cash flows for each of the years in the three-year period ended December 31, 2014 , in conformity with U.S. generally accepted accounting principles.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Nelnet, Inc.'s internal control over financial reporting as of December 31, 2014 , based on criteria established in Internal Control - Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO), and our report dated February 26, 2015 expressed an unqualified opinion on the effectiveness of the Company's internal control over financial reporting.
/s/ KPMG LLP
Lincoln, Nebraska
February 26, 2015

F-2

	
							
NELNET, INC. AND SUBSIDIARIES	
Consolidated Balance Sheets	
December 31, 2014 and 2013	
 	2014	 	2013	
 	(Dollars in thousands, except share data)	
Assets:	 	 	 	
Student loans receivable (net of allowance for loan losses of $48,900 and $55,122, respectively)	$	28,005,195		 	25,907,589		
Cash and cash equivalents:	 		 	 		
Cash and cash equivalents - not held at a related party	37,781		 	8,537		
Cash and cash equivalents - held at a related party	92,700		 	54,730		
Total cash and cash equivalents	130,481		 	63,267		
Investments	149,123		 	192,040		
Restricted cash and investments	850,440		 	735,123		
Restricted cash - due to customers	118,488		 	167,576		
Accrued interest receivable	351,588		 	314,553		
Accounts receivable (net of allowance for doubtful accounts of $1,656 and $3,845, respectively)	50,552		 	56,072		
Goodwill	126,200		 	117,118		
Intangible assets, net	42,582		 	6,132		
Property and equipment, net	45,894		 	33,829		
Other assets	163,208		 	115,043		
Fair value of derivative instruments	64,392		 	62,507		
Total assets	$	30,098,143		 	27,770,849		
Liabilities:	 		 	 		
Bonds and notes payable	$	28,027,350		 	25,955,289		
Accrued interest payable	25,904		 	21,725		
Other liabilities	167,881		 	164,300		
Due to customers	118,488		 	167,576		
Fair value of derivative instruments	32,842		 	17,969		
Total liabilities	28,372,465		 	26,326,859		
Commitments and contingencies	 	 	 	
Equity:	 	 	 	
  Nelnet, Inc. shareholders' equity:	 		 	 		
Preferred stock, $0.01 par value. Authorized 50,000,000 shares; no shares issued or outstanding	—		 	—		
Common stock:	 	 	 	
Class A, $0.01 par value. Authorized 600,000,000 shares; issued and outstanding 34,756,384 shares and 34,881,338 shares, respectively	348		 	349		
Class B, convertible, $0.01 par value. Authorized 60,000,000 shares; issued and outstanding 11,486,932 shares and 11,495,377 shares, respectively	115		 	115		
Additional paid-in capital	17,290		 	24,887		
Retained earnings	1,702,560		 	1,413,492		
Accumulated other comprehensive earnings	5,135		 	4,819		
Total Nelnet, Inc. shareholders' equity	1,725,448		 	1,443,662		
Noncontrolling interest	230		 	328		
Total equity	1,725,678		 	1,443,990		
 	 	 	 	
Total liabilities and equity	$	30,098,143		 	27,770,849		
 	 	 	 	
Supplemental information - assets and liabilities of consolidated variable interest entities:	 	 	 	
Student loans receivable	$	28,181,244		 	26,020,629		
Restricted cash and investments	846,199		 	732,771		
Fair value of derivative instrument, net	(20,455	)	 	36,834		
Other assets	351,934		 	313,748		
Bonds and notes payable	(28,391,530	)	 	(26,244,222	)	
Other liabilities	(280,233	)	 	(303,142	)	
Net assets of consolidated variable interest entities	$	687,159		 	556,618		
 	 	 	 	
See accompanying notes to consolidated financial statements.

F-3

	
										
NELNET, INC. AND SUBSIDIARIES	
Consolidated Statements of Income	
Years ended December 31, 2014, 2013, and 2012	
 	 	 	 	 	 	
 	2014	 	2013	 	2012	
 	(Dollars in thousands, except share data)	
Interest income:	 	 	 	 	 	
Loan interest	$	703,007		 	638,142		 	609,237		
Investment interest	6,793		 	6,668		 	4,616		
Total interest income	709,800		 	644,810		 	613,853		
Interest expense:	 		 	 		 	 		
Interest on bonds and notes payable	273,237		 	230,935		 	268,566		
Net interest income	436,563		 	413,875		 	345,287		
Less provision for loan losses	9,500		 	18,500		 	21,500		
Net interest income after provision for loan losses	427,063		 	395,375		 	323,787		
Other income (expense):	 		 	 		 	 		
Loan and guaranty servicing revenue	240,414		 	243,428		 	209,748		
Tuition payment processing, school information, and campus commerce revenue	98,156		 	80,682		 	74,410		
Enrollment services revenue	82,883		 	98,078		 	117,925		
Other income	54,002		 	46,298		 	39,476		
Gain on sale of loans and debt repurchases, net	3,651		 	11,699		 	4,139		
Derivative market value and foreign currency adjustments and derivative settlements, net	15,860		 	18,957		 	(61,416	)	
Total other income	494,966		 	499,142		 	384,282		
Operating expenses:	 		 	 		 	 		
Salaries and benefits	228,079		 	196,169		 	192,826		
Cost to provide enrollment services	53,307		 	64,961		 	78,375		
Depreciation and amortization	21,134		 	18,311		 	33,625		
Other	149,990		 	149,542		 	128,738		
Total operating expenses	452,510		 	428,983		 	433,564		
Income before income taxes	469,519		 	465,534		 	274,505		
Income tax expense	160,238		 	161,193		 	96,077		
Net income	309,281		 	304,341		 	178,428		
Net income attributable to noncontrolling interest	1,671		 	1,669		 	431		
Net income attributable to Nelnet, Inc.	$	307,610		 	302,672		 	177,997		
Earnings per common share:	 	 	 	 	 	
Net income attributable to Nelnet, Inc. shareholders - basic and diluted	$	6.62		 	6.50		 	3.76		
Weighted average common shares outstanding - basic and diluted	46,469,615		 	46,570,314		 	47,369,331		
 
See accompanying notes to consolidated financial statements.

F-4

	
										
NELNET, INC. AND SUBSIDIARIES	
Consolidated Statements of Comprehensive Income	
Years ended December 31, 2014, 2013, and 2012	
 	2014	 	2013	 	2012	
 	(Dollars in thousands)	
Net income	$	309,281		 	304,341		 	178,428		
Other comprehensive income:	 	 	 	 	 	
Available-for-sale securities:	 	 	 	 	 	
Unrealized holding gains arising during period, net	9,006		 	9,134		 	10,230		
Less reclassification adjustment for gains recognized in net income, net of losses	(8,506	)	 	(5,938	)	 	(5,798	)	
Income tax effect	(184	)	 	(1,190	)	 	(1,619	)	
Total other comprehensive income	316		 	2,006		 	2,813		
Comprehensive income	309,597		 	306,347		 	181,241		
Comprehensive income attributable to noncontrolling interest	1,671		 	1,669		 	431		
Comprehensive income attributable to Nelnet, Inc.	$	307,926		 	304,678		 	180,810		

See accompanying notes to consolidated financial statements.

F-5

	
																																					
NELNET, INC. AND SUBSIDIARIES	
Consolidated Statements of Shareholders' Equity	
Years ended December 31, 2014, 2013, and 2012	
 	Nelnet, Inc. Shareholders	 	 	 	 	
 	Preferred stock shares	 	Common stock shares	 	Preferred stock	 	Class A common stock	 	Class B common stock	 	Additional paid-in capital	 	Retained earnings	 	Accumulated other comprehensive earnings	 	Employee notes receivable	 	Noncontrolling interest	 	Total equity	
 		 	Class A	 	Class B	 		 		 		 		 		 		 		 		 		
 	(Dollars in thousands, except share data)	
Balance as of December 31, 2011	—		 	35,643,102		 	11,495,377		 	$	—		 	356		 	115		 	49,245		 	1,017,629		 	—		 	(1,140	)	 	—		 	1,066,205		
Issuance of noncontrolling interest	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	5		 	5		
Net income	—		 	—		 	—		 	—		 	—		 	—		 	—		 	177,997		 	—		 	—		 	431		 	178,428		
Other comprehensive income	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	2,813		 	—		 	—		 	2,813		
Distribution to noncontrolling interest	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	(431	)	 	(431	)	
Cash dividends on Class A and Class B common stock - $1.40 per share	—		 	—		 	—		 	—		 	—		 	—		 	—		 	(66,237	)	 	—		 	—		 	—		 	(66,237	)	
Issuance of common stock, net of forfeitures	—		 	279,834		 	—		 	—		 	3		 	—		 	3,913		 	—		 	—		 	—		 	—		 	3,916		
Compensation expense for stock based awards	—		 	—		 	—		 	—		 	—		 	—		 	2,188		 	—		 	—		 	—		 	—		 	2,188		
Repurchase of common stock	—		 	(806,023	)	 	—		 	—		 	(8	)	 	—		 	(22,806	)	 	—		 	—		 	—		 	—		 	(22,814	)	
Reduction of employee stock notes receivable	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	1,140		 	—		 	1,140		
Balance as of December 31, 2012	—		 	35,116,913		 	11,495,377		 	—		 	351		 	115		 	32,540		 	1,129,389		 	2,813		 	—		 	5		 	1,165,213		
Issuance of noncontrolling interest	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	5		 	5		
Net income	—		 	—		 	—		 	—		 	—		 	—		 	—		 	302,672		 	—		 	—		 	1,669		 	304,341		
Other comprehensive income	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	2,006		 	—		 	—		 	2,006		
Distribution to noncontrolling interest	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	(1,351	)	 	(1,351	)	
Cash dividends on Class A and Class B common stock - $0.40 per share	—		 	—		 	—		 	—		 	—		 	—		 	—		 	(18,569	)	 	—		 	—		 	—		 	(18,569	)	
Issuance of common stock, net of forfeitures	—		 	157,684		 	—		 	—		 	2		 	—		 	2,377		 	—		 	—		 	—		 	—		 	2,379		
Compensation expense for stock based awards	—		 	—		 	—		 	—		 	—		 	—		 	3,102		 	—		 	—		 	—		 	—		 	3,102		
Repurchase of common stock	—		 	(393,259	)	 	—		 	—		 	(4	)	 	—		 	(13,132	)	 	—		 	—		 	—		 	—		 	(13,136	)	
Balance as of December 31, 2013	—		 	34,881,338		 	11,495,377		 	—		 	349		 	115		 	24,887		 	1,413,492		 	4,819		 	—		 	328		 	1,443,990		
Issuance of noncontrolling interest	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	201		 	201		
Net income	—		 	—		 	—		 	—		 	—		 	—		 	—		 	307,610		 	—		 	—		 	1,671		 	309,281		
Other comprehensive income	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	316		 	—		 	—		 	316		
Distribution to noncontrolling interest	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	(1,970	)	 	(1,970	)	
Cash dividends on Class A and Class B common stock - $0.40 per share	—		 	—		 	—		 	—		 	—		 	—		 	—		 	(18,542	)	 	—		 	—		 	—		 	(18,542	)	
Issuance of common stock, net of forfeitures	—		 	248,290		 	—		 	—		 	3		 	—		 	3,551		 	—		 	—		 	—		 	—		 	3,554		
Compensation expense for stock based awards	—		 	—		 	—		 	—		 	—		 	—		 	4,561		 	—		 	—		 	—		 	—		 	4,561		
Repurchase of common stock	—		 	(381,689	)	 	—		 	—		 	(4	)	 	—		 	(15,709	)	 	—		 	—		 	—		 	—		 	(15,713	)	
Conversion of common stock	—		 	8,445		 	(8,445	)	 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		 	—		
Balance as of December 31, 2014	—		 	34,756,384		 	11,486,932		 	$	—		 	348		 	115		 	17,290		 	1,702,560		 	5,135		 	—		 	230		 	1,725,678		
 
See accompanying notes to consolidated financial statements.

F-6

	
											
NELNET, INC. AND SUBSIDIARIES	
Consolidated Statements of Cash Flows	
Years ended December 31, 2014, 2013, and 2012	
 	 	2014	 	2013	 	2012	
 	 	(Dollars in thousands)	
Net income attributable to Nelnet, Inc.	 	$	307,610		 	302,672		 	177,997		
Net income attributable to noncontrolling interest	 	1,671		 	1,669		 	431		
Net income	 	309,281		 	304,341		 	178,428		
Adjustments to reconcile net income to net cash provided by operating activities, net of acquisitions:	 	 		 	 		 	 	
Depreciation and amortization, including debt discounts and student loan premiums and deferred origination costs	 	107,969		 	79,484		 	116,781		
Student loan discount accretion	 	(43,479	)	 	(36,258	)	 	(44,380	)	
Provision for loan losses	 	9,500		 	18,500		 	21,500		
Derivative market value adjustment	 	20,310		 	(83,878	)	 	27,833		
Foreign currency transaction adjustment	 	(58,013	)	 	35,285		 	19,561		
Payment for interest rate swap option	 	(9,087	)	 	—		 	—		
Proceeds (payments) to terminate/amend derivative instruments, net	 	1,765		 	65,890		 	(6,005	)	
Loss (gain) on sale of loans, net	 	2,964		 	(33	)	 	(116	)	
Gain from debt repurchases	 	(6,615	)	 	(11,666	)	 	(4,023	)	
Gain from sales of available-for-sale securities, net	 	(8,506	)	 	(5,938	)	 	(5,798	)	
Proceeds from sales of trading securities, net	 	3,128		 	—		 	—		
Deferred income tax expense (benefit)	 	19,659		 	2,539		 	(23,829	)	
Non-cash compensation expense	 	4,699		 	3,329		 	3,020		
Other	 	7,127		 	112		 	1,945		
Decrease in accrued interest receivable	 	5,205		 	8,341		 	883		
Decrease in accounts receivable	 	6,690		 	7,566		 	16		
Decrease (increase) in other assets	 	2,372		 	(4,783	)	 	2,322		
Increase (decrease) in accrued interest payable	 	3,009		 	(433	)	 	(4,864	)	
(Decrease) increase in other liabilities	 	(20,529	)	 	4,782		 	16,044		
Net cash provided by operating activities	 	357,449		 	387,180		 	299,318		
Cash flows from investing activities, net of acquisitions:	 	 		 	 		 	 	
Purchases of student loans and student loan residual interests	 	(3,753,936	)	 	(2,392,676	)	 	(3,777,011	)	
Net proceeds from student loan repayments, claims, capitalized interest, participations, and other	 	3,700,005		 	2,852,177		 	3,112,744		
Proceeds from sale of student loans	 	50,190		 	43,292		 	107,093		
Purchases of available-for-sale securities	 	(192,998	)	 	(219,894	)	 	(190,250	)	
Proceeds from sales of available-for-sale securities	 	241,793		 	103,250		 	165,854		
Purchases of other investments	 	(45,925	)	 	(20,302	)	 	—		
Repayments of receivables and other assets	 	15,819		 	—		 	—		
Purchases of property and equipment, net	 	(26,488	)	 	(17,010	)	 	(9,944	)	
(Increase) decrease in restricted cash and investments, net	 	(51,135	)	 	147,743		 	(201,140	)	
Business and asset acquisitions, net of cash acquired	 	(46,833	)	 	—		 	—		
Net cash (used in) provided by investing activities	 	(109,508	)	 	496,580		 	(792,654	)	
Cash flows from financing activities, net of borrowings assumed:	 	 		 	 		 	 	
Payments on bonds and notes payable	 	(3,632,741	)	 	(5,153,057	)	 	(4,444,099	)	
Proceeds from issuance of bonds and notes payable	 	3,502,316		 	4,312,720		 	5,066,950		
Payments of debt issuance costs	 	(14,934	)	 	(13,697	)	 	(18,197	)	
Dividends paid	 	(18,542	)	 	(18,569	)	 	(66,237	)	
Repurchases of common stock	 	(15,713	)	 	(13,136	)	 	(22,814	)	
Proceeds from issuance of common stock	 	656		 	561		 	480		
Payments received on employee stock notes receivable	 	—		 	—		 	1,140		
Issuance of noncontrolling interest	 	201		 	5		 	5		
  Distribution to noncontrolling interest	 	(1,970	)	 	(1,351	)	 	(431	)	
  Net cash (used in) provided by financing activities	 	(180,727	)	 	(886,524	)	 	516,797		
Net increase (decrease) in cash and cash equivalents	 	67,214		 	(2,764	)	 	23,461		
Cash and cash equivalents, beginning of year	 	63,267		 	66,031		 	42,570		
Cash and cash equivalents, end of year	 	$	130,481		 	63,267		 	66,031		
 	 	 	 	 	 	 	
Cash disbursements made for:	 	 		 	 		 	 	
Interest	 	$	210,700		 	190,998		 	234,606		
Income taxes, net of refunds	 	$	155,828		 	154,840		 	114,758		
Noncash activity:	 	 	 	 	 	 	
Investing activity - student loans and other assets acquired	 	$	2,571,997		 	1,715,260		 	—		
Investing activity - sale of education lending subsidiary, including student loans and other assets	 	$	246,376		 	—		 	—		
Investing activity - note receivable obtained in connection with sale of education lending subsidiary	 	$	20,737		 	—		 	—		
Financing activity - borrowings and other liabilities transferred in sale of education lending subsidiary	 	$	225,139		 	—		 	—		
Financing activity - borrowings and other liabilities assumed in acquisition of student loans	 	$	2,444,874		 	1,676,761		 	—		

Supplemental disclosures of noncash operating and investing activities regarding the Company's business acquisition is contained in note 7.

See accompanying notes to consolidated financial statements.

F-7

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements
(Dollars in thousands, except share amounts, unless otherwise noted)

		
1.	Description of Business	

Nelnet, Inc. and its subsidiaries (“Nelnet” or the “Company”) provides educational services in loan servicing, payment processing, education planning, and asset management. These products and services help students and families plan, prepare, and pay for their education and make the administrative and financial processes more efficient for schools and financial organizations. In addition, the Company earns interest income on a portfolio of federally insured student loans. Substantially all revenue from external customers is earned, and all long lived assets are located, in the United States.

The Company was formed as a Nebraska corporation in 1978 to service federal student loans for two local banks. The Company built on this initial foundation as a servicer to become a leading originator, holder, and servicer of federal student loans, principally consisting of loans originated under the Federal Family Education Loan Program (“FFELP” or “FFEL Program”) of the U.S. Department of Education (the “Department”).

Effective July 1, 2010, the Health Care and Education Reconciliation Act of 2010 (the "Reconciliation Act of 2010”) prohibits new loan originations under the FFEL Program and requires that all new federal student loan originations be made through the Federal Direct Loan Program. This law does not alter or affect the terms and conditions of existing FFELP loans. As a result of this law, the Company no longer originates new FFELP loans. However, the Company believes there will be continued opportunities to purchase FFELP loan portfolios from current FFELP loan holders looking to adjust their FFELP businesses. In addition, to reduce its reliance on interest income on student loans, the Company has significantly diversified and increased its education-related products and services.

The Company has three reportable operating segments. The Company's reportable operating segments include:

•  Student Loan and Guaranty Servicing
•  Tuition Payment Processing and Campus Commerce
•  Asset Generation and Management

A description of each reportable operating segment is included below. In 2014, management determined that the Company's Enrollment Services business no longer met the quantitative thresholds for which separate information about an operating segment is required. Prior period segment operating results were restated to conform to the current period presentation. See note 14 for additional information on the Company's segment reporting.

Student Loan and Guaranty Servicing

The following are the primary products and services the Company offers as part of its Student Loan and Guaranty Servicing operating segment:

•	Servicing federally-owned student loans for the Department	
		
•	Servicing FFELP loans	
		
•	Marketing, originating, and servicing private education loans	
		
•	Servicing and outsourcing services for FFELP guaranty agencies, including FFELP guaranty collection services	
		
•	Providing student loan servicing software and other information technology products and services	
		
•	Providing outsourced services including call center, processing, and marketing services	

The Student Loan and Guaranty Servicing operating segment provides for the servicing of the Company's student loan portfolio and the portfolios of third parties. The loan servicing activities include loan conversion activities, application processing, borrower updates, customer service, payment processing, due diligence procedures, funds management reconciliations, and claim processing. These activities are performed internally for the Company's portfolio in addition to generating external fee revenue when performed for third-party clients.

The Company is one of four private sector companies awarded a student loan servicing contract by the Department to provide additional servicing capacity for loans owned by the Department.

F-8

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

This operating segment also provides servicing activities for guaranty agencies, which serve as intermediaries between the Department and FFELP lenders, and are responsible for paying the claims made on defaulted loans. The services provided by the Company include providing software and data center services, borrower and loan updates, default aversion tracking services, claim processing services, and post-default collection services.

This operating segment also provides student loan servicing software, which is used internally by the Company and licensed to third-party student loan holders and servicers. These software systems have been adapted so that they can be offered as hosted servicing software solutions usable by third parties to service various types of student loans, including Federal Direct Loan Program and FFEL Program loans.

In addition, this segment provides business process outsourcing specializing in contact center management. The contact center solutions and services include taking inbound calls, helping with outreach campaigns and sales, and interacting with customers through multi-channels.

Tuition Payment Processing and Campus Commerce

The Company's Tuition Payment Processing and Campus Commerce operating segment provides products and services to help students and families manage the payment of education costs. In addition, this operating segment provides school information system software for private and faith-based schools that help schools automate administrative processes such as admissions, scheduling, student billing, attendance, and grade book management. This segment also provides innovative education-focused technologies, services, and support solutions to help schools with the everyday challenges of collecting and processing commerce data.

In the K-12 market, the Company offers actively managed tuition payment plans and billing services, school information system software, and assistance with financial needs assessment and donor management. In the higher education market, the Company primarily offers actively managed tuition payment plans and campus commerce technologies and payment processing.

Asset Generation and Management

The Company's Asset Generation and Management operating segment includes the acquisition, management, and ownership of the Company's student loan assets, which has historically been the Company's largest product and service offering. Nearly all student loan assets included in this segment are loans originated under the FFEL Program, including the Stafford Loan Program, the PLUS Loan program, and loans that reflect the consolidation into a single loan of certain previously separate borrower obligations (“Consolidation”). The Company generates a substantial portion of its earnings from the spread, referred to as the Company's student loan spread, between the yield it receives on its student loan portfolio and the associated costs to finance such portfolio. The student loan assets are held in a series of education lending subsidiaries and associated securitization trusts designed specifically for this purpose. In addition to the student loan spread earned on its portfolio, all costs and activity associated with managing the portfolio, such as servicing of the assets and debt maintenance, are included in this segment.

Corporate and Other Activities

Other business activities and operating segments that are not reportable are combined and included in Corporate and Other Activities. Corporate and Other Activities include the following items:

•	The operating results of Whitetail Rock Capital Management, LLC ("WRCM"), the Company's SEC-registered investment advisory subsidiary	
		
•	The operating results of the Enrollment Services business	
		
•	Income earned on certain investment activities	
		
•	Interest expense incurred on unsecured debt transactions	
		
•	Other product and service offerings that are not considered reportable operating segments	

Corporate and Other Activities also include certain corporate activities and overhead functions related to executive management, human resources, accounting, legal, occupancy, and marketing. These costs are allocated to each operating segment based on estimated use of such activities and services.

F-9

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

2.	Summary of Significant Accounting Policies and Practices	

Consolidation

The consolidated financial statements include the accounts of Nelnet, Inc. and its consolidated subsidiaries, including its education lending subsidiaries for which the Company is the primary beneficiary. All significant intercompany balances and transactions have been eliminated in consolidation.

The Company's education lending subsidiaries (or Variable Interest Entities ("VIEs")) are engaged in the securitization of education finance assets. These education lending subsidiaries hold beneficial interests in eligible loans, subject to creditors with specific interests. The liabilities of the Company's education lending subsidiaries are not the direct obligations of Nelnet, Inc. or any of its other subsidiaries. Each education lending subsidiary is structured to be bankruptcy remote, meaning that it should not be consolidated in the event of bankruptcy of the parent company or any other subsidiary. The Company has determined it is the primary beneficiary of its education lending subsidiaries (VIEs). The primary beneficiary is the entity which has both: (1) the power to direct the activities of the VIE that most significantly impact the VIE's economic performance, and (2) the obligation to absorb losses or receive benefits of the entity that could potentially be significant to the VIE. The Company is generally the administrator and master servicer of the securitized assets held in its education lending subsidiaries and owns the residual interest of the securitization trusts. As a result, for accounting purposes, the transfers of student loans to the eligible lender trusts do not qualify as sales. Accordingly, all the financial activities and related assets and liabilities, including debt, of the securitizations are reflected in the Company's consolidated financial statements and are summarized as supplemental information on the balance sheet.
 
Noncontrolling Interest

Noncontrolling interest reflects the proportionate share of membership interest (equity) and net income attributable to the holders of minority membership interests in WRCM.
Use of Estimates

The preparation of the consolidated financial statements in conformity with U.S. generally accepted accounting principles (“GAAP”) requires management to make a number of estimates and assumptions that affect the reported amounts of assets and liabilities, reported amounts of revenues and expenses, and other disclosures. Actual results may differ from those estimates.

Student Loans Receivable

Student loans consist of federally insured student loans and private education loans. If the Company has the ability and intent to hold loans for the foreseeable future, such loans are held for investment and carried at amortized cost. Amortized cost includes the unamortized premium or discount and capitalized origination costs and fees, all of which are amortized to interest income. Loans which are held-for-investment also have an allowance for loan loss as needed. Any loans the Company has the ability and intent to sell are classified as held for sale and are carried at the lower of cost or fair value. Loans which are held for sale do not have the associated premium or discount and origination costs and fees amortized into interest income and there is also no related allowance for loan losses. There were no loans classified as held for sale as of December 31, 2014 and 2013.

Federally insured loans were originated under the FFEL Program by certain eligible lenders as defined by the Higher Education Act of 1965, as amended (the “Higher Education Act”). These loans, including related accrued interest, are guaranteed at their maximum level permitted under the Higher Education Act by an authorized guaranty agency, which has a contract of reinsurance with the Department. The terms of the loans, which vary on an individual basis, generally provide for repayment in monthly installments of principal and interest. Generally, Stafford and PLUS loans have repayment periods between five and ten years. Consolidation loans have repayment periods of twelve to thirty years. FFELP loans do not require repayment while the borrower is in-school, and during the grace period immediately upon leaving school. The borrower may also be granted a deferment or forbearance for a period of time based on need, during which time the borrower is not considered to be in repayment. Interest continues to accrue on loans in the in-school, deferment, and forbearance period. Interest rates on loans may be fixed or variable, dependent upon the type of loan, terms of the loan agreements, and date of origination.

F-10

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

Substantially all FFELP loan principal and related accrued interest is guaranteed as provided by the Higher Education Act. These guarantees are subject to the performance of certain loan servicing due diligence procedures stipulated by applicable Department regulations. If these due diligence requirements are not met, affected student loans may not be covered by the guarantees in the event of borrower default. Such student loans are subject to “cure” procedures and reinstatement of the guarantee under certain circumstances.

Student loans receivable also includes private education loans. Private education loans are loans to students or their families that are non-federal loans and loans not insured or guaranteed under the FFELP. These loans are used primarily to bridge the gap between the cost of higher education and the amount funded through financial aid, federal loans, or borrowers' resources. The terms of the private education loans, which vary on an individual basis, generally provide for repayment in monthly installments of principal and interest over a period of up to 30 years. The private education loans are not covered by a guarantee or collateral in the event of borrower default.

Allowance for Loan Losses

The allowance for loan losses represents management's estimate of probable losses on student loans. The provision for loan losses reflects the activity for the applicable period and provides an allowance at a level that the Company's management believes is appropriate to cover probable losses inherent in the loan portfolio. The Company evaluates the adequacy of the allowance for loan losses on its federally insured loan portfolio separately from its private education loan portfolio. These evaluation processes are subject to numerous judgments and uncertainties.

The allowance for the federally insured loan portfolio is based on periodic evaluations of the Company's loan portfolios considering loans in repayment versus those in a nonpaying status, delinquency status, trends in defaults in the portfolio based on Company and industry data, past experience, trends in student loan claims rejected for payment by guarantors, changes to federal student loan programs, current economic conditions, and other relevant factors. The federal government guarantees 97 percent of the principal of and the interest on federally insured student loans disbursed on and after July 1, 2006 (and 98 percent for those loans disbursed on and after October 1, 1993 and prior to July 1, 2006), which limits the Company's loss exposure on the outstanding balance of the Company's federally insured portfolio. Student loans disbursed prior to October 1, 1993 are fully insured.

In determining the appropriate allowance for loan losses on the private education loans, the Company considers several factors, including: loans in repayment versus those in a nonpaying status, delinquency status, type of program, trends in defaults in the portfolio based on Company and industry data, past experience, current economic conditions, and other relevant factors. The Company places a private education loan on nonaccrual status when the collection of principal and interest is 30 days past due, and charges off the loan when the collection of principal and interest is 120 days past due. Collections, if any, are reflected as a recovery through the allowance for loan losses.

Management has determined that each of the federally insured loan portfolio and the private education loan portfolio meets the definition of a portfolio segment, which is defined as the level at which an entity develops and documents a systematic method for determining its allowance for credit losses.  Accordingly, the portfolio segment disclosures are presented on this basis in note 3 for each of these portfolios.  The Company does not disaggregate its portfolio segment student loan portfolios into classes of financing receivables. In addition, as of December 31, 2014 and 2013 , the Company did not have any impaired loans as defined in the Receivables Topic of the Financial Accounting Standards Board ("FASB") Accounting Standards Codification.

For loans purchased where there is evidence of credit deterioration since the origination of the loan, the Company records a credit discount, separate from the allowance for loan losses, which is non-accretable to interest income. Remaining discounts and premiums for purchased loans are recognized in interest income over the remaining estimated lives of the loans. The Company continues to evaluate credit losses associated with purchased loans based on current information and changes in expectations to determine the need for any additional allowance for loan losses.

Cash and Cash Equivalents and Statement of Cash Flows

For purposes of the consolidated statements of cash flows, the Company considers all investments with maturities when purchased of three months or less to be cash equivalents.

Accrued interest on loans purchased and sold is included in cash flows from operating activities in the respective period. Net purchased accrued interest was $55.0 million , $29.0 million , and $68.0 million in 2014 , 2013 , and 2012 , respectively.

F-11

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

Investments

The Company's available-for-sale investment portfolio consists of student loan asset-backed securities and equity and debt securities. These securities are carried at fair value, with the temporary changes in fair value, net of taxes, carried as a separate component of shareholders’ equity. The amortized cost of debt securities in this category (including the student loan asset-backed securities) is adjusted for amortization of premiums and accretion of discounts, which are amortized using the effective interest rate method. Other-than-temporary impairment is evaluated by considering several factors, including the length of time and extent to which the fair value has been less than the amortized cost basis, the financial condition and near-term prospects of the issuer of the security (considering factors such as adverse conditions specific to the security and ratings agency actions), and the intent and ability of the Company to retain the investment to allow for any anticipated recovery in fair value. The entire fair value loss on a security that has experienced an other-than-temporary impairment is recorded in earnings if the Company intends to sell the security or if it is more likely than not that the Company will be required to sell the security before the expected recovery of the loss. However, if the impairment is other-than-temporary, and either of those two conditions does not exist, the portion of the impairment related to credit losses is recorded in earnings and the impairment related to other factors is recorded in other comprehensive income.

Securities classified as trading are accounted for at fair value, with unrealized gains and losses included in "other income" in the consolidated statements of income.

Securities that the Company has the intent and ability to hold to maturity are classified as held-to-maturity and are accounted for at amortized cost unless the security is determined to have an other-than-temporary impairment. In that case, it is accounted for in the same manner as described above for available-for-sale investments.

When an investment is sold, the cost basis is determined through specific identification of the security sold.

Restricted Cash and Investments 

Restricted cash primarily includes amounts for student loan securitizations and other secured borrowings. This cash must be used to make payments related to trust obligations. Amounts on deposit in these accounts are primarily the result of timing differences between when principal and interest is collected on the student loans held as trust assets and when principal and interest is paid on the trust's asset-backed debt securities. Restricted cash also includes collateral deposits with derivative counterparties.

Cash balances that the Company's indentured trusts deposit in guaranteed investment contracts that are held for the related asset-backed note holders are classified as restricted investments. The Company has classified these investments as held-to-maturity and accounts for them at amortized cost, which approximates fair value.

Restricted Cash - Due to Customers

As a servicer of student loans, the Company collects student loan remittances and subsequently disburses these remittances to the appropriate lending entities. In addition, as part of the Company's Tuition Payment Processing and Campus Commerce operating segment, the Company collects tuition payments and subsequently remits these payments to the appropriate schools. Cash collected for customers and the related liability are included in the accompanying consolidated balance sheets.

Accounts Receivable

Accounts receivable are presented at their net realizable values, which include allowances for doubtful accounts. Allowance estimates are based upon individual customer experience, as well as the age of receivables and likelihood of collection.

Business Combinations

The Company uses the acquisition method in accounting for acquired businesses. Under the acquisition method, the financial statements reflect the operations of an acquired business starting from the completion of the acquisition. The assets acquired and liabilities assumed are recorded at their respective estimated fair values at the date of acquisition. Any excess of the purchase price over the estimated fair values of the identifiable net assets acquired is recorded as goodwill. All contingent consideration is measured at fair value on the acquisition date and included in the consideration transferred in the acquisition. Contingent

F-12

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

consideration classified as a liability is remeasured to fair value at each reporting date until the contingency is resolved, and changes in fair value are recognized in earnings.

Goodwill

The Company reviews goodwill for impairment annually (in the fourth quarter) and whenever triggering events or changes in circumstances indicate its carrying value may not be recoverable. Goodwill is tested for impairment using a fair value approach at the reporting unit level. A reporting unit is the operating segment, or a business one level below that operating segment if discrete financial information is prepared and regularly reviewed by segment management. However, components are aggregated as a single reporting unit if they have similar economic characteristics.

The Company tests goodwill for impairment in accordance with applicable accounting guidance. The guidance provides an entity the option to first assess qualitative factors to determine whether the existence of events or circumstances leads to a determination that it is more likely than not (more than 50%) that the estimated fair value of a reporting unit is less than its carrying amount. If an entity elects to perform a qualitative assessment and determines that an impairment is more likely than not, the entity is then required to perform a two-step quantitative impairment test (described below), otherwise no further analysis is required. An entity also may elect not to perform the qualitative assessment and, instead, proceed directly to the two-step quantitative impairment test.

If the Company elects to not perform a qualitative assessment or if the Company determines it is more likely than not that the fair value of a reporting unit is less than the carrying amount, then the Company performs a two-step impairment test on goodwill. In the first step, the Company compares the fair value of each reporting unit to its carrying value. If the fair value of the reporting unit exceeds the carrying value of the net assets assigned to that unit, goodwill is considered not impaired and the Company is not required to perform further testing. If the carrying value of the net assets assigned to the reporting unit exceeds the fair value of the reporting unit, then the Company must perform the second step of the impairment test in order to determine the implied fair value of the reporting unit's goodwill. If the carrying value of a reporting unit's goodwill exceeds its implied fair value, then the Company would record an impairment loss equal to the difference.

Determining the fair value of a reporting unit involves the use of significant estimates and assumptions. These estimates and assumptions include revenue growth rates and operating margins used to calculate projected future cash flows, risk-adjusted discount rates, future economic and market conditions, and determination of appropriate market comparables. Actual future results may differ from those estimates.
See note 9 for information regarding the Company's annual goodwill impairment review.
Intangible Assets

Intangible assets with finite lives are amortized over their estimated lives. Such assets are amortized using a method of amortization that reflects the pattern in which the economic benefits of the intangible asset are consumed or otherwise used up. If that pattern cannot be reliably determined, the Company uses a straight-line amortization method.

The Company evaluates the estimated remaining useful lives of purchased intangible assets and whether events or changes in circumstances warrant a revision to the remaining periods of amortization.

Property and Equipment

Property and equipment are carried at cost, net of accumulated depreciation. Maintenance and repairs are charged to expense as incurred, and major improvements, including leasehold improvements, are capitalized. Gains and losses from the sale of property and equipment are included in determining net income. The Company uses accelerated and straight-line methods for recording depreciation and amortization. Accelerated methods are used for certain equipment and software when this method is believed to provide a better matching of income and expenses. Leasehold improvements are amortized over the lesser of their useful life or the related estimated lease period.

F-13

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

Impairment of Long‑Lived Assets

The Company reviews its long-lived assets, such as property and equipment and purchased intangibles subject to amortization, for impairment whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. Recoverability of assets to be held and used is measured by a comparison of the carrying amount of an asset to estimated undiscounted future cash flows expected to be generated by the asset. If the carrying amount of an asset exceeds its estimated future cash flows, an impairment charge is recognized by the amount by which the carrying amount of the asset exceeds the fair value of the asset. The Company uses estimates to determine the fair value of long-lived assets. Such estimates are generally based on estimated future cash flows or cost savings associated with particular assets and are discounted to present value using an appropriate discount rate. The estimates of future cash flows associated with assets are generally prepared using a cost savings method, a lost income method, or an excess return method, as appropriate. In utilizing such methods, management must make certain assumptions about the amount and timing of estimated future cash flows and other economic benefits from the assets, the remaining economic useful life of the assets, and general economic factors concerning the selection of an appropriate discount rate. The Company may also use replacement cost or market comparison approaches to estimating fair value if such methods are determined to be more appropriate.

Assumptions and estimates about future values and remaining useful lives of the Company's intangible and other long-lived assets are complex and subjective. They can be affected by a variety of factors, including external factors such as industry and economic trends, and internal factors such as changes in the Company's business strategy and internal forecasts. Although the Company believes the historical assumptions and estimates used are reasonable and appropriate, different assumptions and estimates could materially impact the reported financial results.

Other Assets

Other assets are recorded at cost or amortized cost and consist primarily of debt issuance costs, certain investments, and other miscellaneous assets. Debt issuance costs are amortized using the effective interest method.

Fair Value Measurements

The Company uses estimates of fair value in applying various accounting standards for its financial statements.

Fair value is defined as the price to sell an asset or transfer a liability in an orderly transaction between willing and able market participants. In general, the Company's policy in estimating fair values is to first look at observable market prices for identical assets and liabilities in active markets, where available. When these are not available, other inputs are used to model fair value, such as prices of similar instruments, yield curves, volatilities, prepayment speeds, default rates, and credit spreads, relying first on observable data from active markets. Depending on current market conditions, additional adjustments to fair value may be based on factors such as liquidity, credit, and bid/offer spreads. In some cases fair values are based on estimates using present value or other valuation techniques. Those techniques are significantly affected by the assumptions used, including the discount rate and estimates of future cash flows. Transaction costs are not included in the determination of fair value. When possible, the Company seeks to validate the model's output to market transactions. Depending on the availability of observable inputs and prices, different valuation models could produce materially different fair value estimates. The values presented may not represent future fair values and may not be realizable. Additionally, there may be inherent weaknesses in any calculation technique, and changes in the underlying assumptions used, including discount rates and estimates of future cash flows, could significantly affect the estimates of current or future values.

The Company categorizes its fair value estimates based on a hierarchical framework associated with three levels of price transparency utilized in measuring assets and liabilities at fair value. Classification is based on the lowest level of input that is significant to the fair value of the instrument. The three levels include:

•	Level 1: Quoted prices for identical instruments in active markets. The types of financial instruments included in Level 1 are highly liquid instruments with quoted prices.	

•	Level 2: Quoted prices for similar instruments in active markets; quoted prices for identical or similar instruments in markets that are not active; and model-derived valuations whose inputs are observable or whose primary value drivers are observable.	

F-14

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

•	Level 3: Instruments whose primary value drivers are unobservable . Inputs are developed based on the best information available; however, significant judgment is required by management in developing the inputs.	

The Company's accounting policy is to recognize transfers between levels of the fair value hierarchy at the end of the reporting period.

Revenue Recognition

Loan interest income - Loan interest is paid by the Department or the borrower, depending on the status of the loan at the time of the accrual. In addition, the Department makes quarterly interest subsidy payments on certain qualified FFELP loans until the student is required under the provisions of the Higher Education Act to begin repayment. Borrower repayment of FFELP loans normally begins within six months after completion of the borrower's course of study, leaving school, or ceasing to carry at least one-half the normal full-time academic load, as determined by the educational institution. Borrower repayment of PLUS and Consolidation loans normally begins within 60 days from the date of loan disbursement. Borrower repayment of private education loans typically begins six months following the borrower's graduation from a qualified institution, and the interest is either paid by the borrower or capitalized annually or at repayment.

The Department provides a special allowance to lenders participating in the FFEL Program. The special allowance is accrued based upon the fiscal quarter average rate of 13-week Treasury Bill auctions (for loans originated prior to January 1, 2000) or the fiscal quarter average rate of daily one-month LIBOR rates (for loans originated on and after January 1, 2000) relative to the yield of the student loan.

The Company recognizes student loan income as earned, net of amortization of loan premiums and deferred origination costs and the accretion of loan discounts. Loan income is recognized based upon the expected yield of the loan after giving effect to interest rate reductions resulting from borrower utilization of incentives such as timely payments (“borrower benefits”) and other yield adjustments. Loan premiums or discounts, deferred origination costs, and borrower benefits are amortized/accreted over the estimated life of the loan, which includes an estimate of prepayment rates. The Company periodically evaluates the assumptions used to estimate the life of the loans and prepayment rates.
The Company also pays the Department an annual 105 basis point rebate fee on Consolidation loans. These rebate fees are netted against loan interest income.
Student loan and guaranty servicing revenue – Student loan and guaranty servicing revenue consists of the following items:

•	Loan and guaranty servicing fees – Loan servicing fees are determined according to individual agreements with customers and are calculated based on the dollar value of loans, number of loans, or number of borrowers serviced for each customer. Guaranty servicing fees are generally calculated based on the number of loans serviced, volume of loans serviced, or amounts collected. Revenue is recognized over the period in which services are provided to customers, and when ultimate collection is assured.	

•	Guaranty collections revenue – Guaranty collections revenue is earned when collected. Collection costs paid to third parties associated with this revenue is expensed upon successful collection.	

•	Software services revenue – Software services revenue is determined from individual agreements with customers and includes license and maintenance fees associated with student loan software products.  Computer and software consulting and remote hosting revenues are recognized over the period in which services are provided to customers.	

Tuition payment processing, school information, and campus commerce revenue - Tuition payment processing, school information, and campus commerce revenue includes actively managed tuition payment solutions, remote hosted school information systems software, and online payment processing. Fees for these services are recognized over the period in which services are provided to customers. Cash received in advance of the delivery of services is included in deferred revenue.

F-15

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

Enrollment Services Revenue – Enrollment services revenue primarily consists of the following items:

•	Inquiry Generation and Management - This revenue is derived primarily from fees which are earned through the delivery of qualified inquiries or clicks. The Company recognizes revenue when persuasive evidence of an arrangement exists, delivery has occurred, the fee is fixed or determinable, and collectability is reasonably assured. Delivery is deemed to have occurred at the time a qualified inquiry or click is delivered to the customer, provided that no significant obligations remain. From time to time, the Company may agree to credit certain inquiries or clicks if they fail to meet the contractual or other guidelines of a particular client. The Company has established a sales reserve based on historical experience. To date, such credits have been immaterial and within management’s expectations.	

For a portion of this revenue, the Company has agreements with providers of online media or traffic (“inquiry generation vendors”) used in the generation of inquiries or clicks. The Company receives a fee from its customers and pays a fee to the inquiry generation vendors either on a cost per inquiry, cost per click, or cost per number of impressions basis. The Company is the primary obligor in the transaction. As a result, the fees paid by the Company’s customers are recognized as revenue and the fees paid to its inquiry generation vendors are included in “cost to provide enrollment services” in the Company’s consolidated statements of income.

•	Content Solutions - Several content solutions services, including services to connect students to colleges and universities, are sold based on subscriptions. Revenue from sales of subscription services is recognized ratably over the term of the contract as earned. Subscription revenue received or receivable in advance of the delivery of services is included in deferred revenue. Revenue from the sale of print products is generally earned and recognized, net of estimated returns, upon shipment or delivery. All other revenue is recognized over the period in which services are provided to customers.	

Other income - Other income includes realized and unrealized gains and losses on investments and borrower late fee income, which is earned by the education lending subsidiaries and is recognized when payments are collected from the borrower. Other income also includes investment advisory income. The Company provides investment advisory services through an SEC-registered investment advisor subsidiary under various arrangements and earns annual fees on the outstanding balance of investments and certain performance measures, which are recognized monthly as earned.

Interest Expense

Interest expense is based upon contractual interest rates, adjusted for the amortization of debt issuance costs and the accretion of discounts. The amortization of debt issuance costs and accretion of discounts are recognized using the effective interest method.

Transfer of Financial Assets and Extinguishments of Liabilities

The Company accounts for loan sales and debt repurchases in accordance with applicable accounting guidance. If a transfer of loans qualifies as a sale, the Company derecognizes the loan and recognizes a gain or loss as the difference between the carrying basis of the loan sold and the consideration received. The Company from time to time repurchases its outstanding debt and records a gain or loss on the early extinguishment of debt based upon the difference between the carrying amount of the debt and the amount paid to the third party. The Company recognizes the results of a transfer of loans and the extinguishment of debt based upon the settlement date of the transaction.

Derivative Accounting

The Company records derivative instruments on the consolidated balance sheets as either an asset or liability measured at its fair value. The Company determines the fair value for its derivative instruments using either (i) pricing models that consider current market conditions and the contractual terms of the derivative instrument or (ii) counterparty valuations. The Company does not offset fair value amounts recognized for derivative instruments and fair value amounts recognized for the right to reclaim cash collateral (a receivable) or the obligation to return cash collateral (a payable) arising from derivative instruments that are recognized at fair value and executed with the same counterparty under a master netting arrangement. The factors that impact the fair value of the Company's derivatives include interest rates, time value, forward interest rate curve, and volatility factors, as well as foreign exchange rates. Pricing models and their underlying assumptions impact the amount and timing of unrealized gains and losses recognized, and the use of different pricing models or assumptions could produce different financial results. Management has structured all of the Company's derivative transactions with the intent that each is economically effective; however, the Company's derivative instruments do not qualify for hedge accounting. As a result, the change in fair value of derivative instruments is reported

F-16

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

in current period earnings. Changes or shifts in the forward yield curve and fluctuations in currency rates can significantly impact the valuation of the Company’s derivatives, and therefore impact the financial position and results of operations of the Company. Any proceeds received or payments made by the Company to terminate a derivative in advance of its expiration date, or to amend the terms of an existing derivative, are included in the Company's consolidated statements of income and are accounted for as a change in fair value of such derivative. The changes in fair value of derivative instruments, as well as the settlement payments made on such derivatives, are included in “derivative market value and foreign currency adjustments and derivative settlements, net” on the consolidated statements of income.

Foreign Currency

During 2006, the Company issued Euro-denominated bonds, which are included in “bonds and notes payable” on the consolidated balance sheets. Transaction gains and losses resulting from exchange rate changes when re-measuring these bonds to U.S. dollars at the balance sheet date are included in “derivative market value and foreign currency adjustments and derivative settlements, net” on the consolidated statements of income.

Income Taxes

Income taxes are accounted for under the asset and liability method. Deferred tax assets and liabilities are recognized for the future tax consequences attributable to differences between the financial statement carrying amounts of existing assets and liabilities and their respective tax bases and operating loss and tax credit carry forwards. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years in which those temporary differences are expected to be recovered or settled. The effect on deferred tax assets and liabilities of a change in tax rates is recognized in income in the period that includes the enactment date.
 
Income tax expense includes deferred tax expense, which represents the net change in the deferred tax asset or liability balance during the year, plus any change made in the valuation allowance, and current tax expense, which represents the amount of tax currently payable to or receivable from a tax authority plus amounts for expected tax deficiencies (including both tax and interest).

Compensation Expense for Stock Based Awards

The Company has a restricted stock plan that is intended to provide incentives to attract, retain, and motivate employees in order to achieve long term growth and profitability objectives. The restricted stock plan provides for the grant to eligible employees of awards of restricted shares of Class A common stock. The fair value of restricted stock awards is determined on the grant date based on the Company's stock price and is amortized to compensation cost over the related vesting periods, which range up to ten years. For those awards with only service conditions that have graded vesting schedules, the Company recognizes compensation expense on a straight-line basis over the requisite service period for each separately vesting portion of the award, as if the award was, in substance, multiple awards.

Stock Repurchases

In accordance with the corporate laws of the state in which the Company is incorporated, all shares repurchased by the Company are legally retired upon acquisition by the Company.

F-17

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

3.    Student Loans Receivable and Allowance for Loan Losses

Student loans receivable consisted of the following:

							
 	As of December 31,	
 	2014	 	2013	
Federally insured loans	 	 	 	
Stafford and other	$	6,030,825		 	6,686,626		
Consolidation	22,165,605		 	19,363,577		
Total	28,196,430		 	26,050,203		
Private education loans	27,478		 	71,103		
 	28,223,908		 	26,121,306		
Loan discount, net of unamortized loan premiums and deferred origination costs (a)	(169,813	)	 	(158,595	)	
Allowance for loan losses – federally insured loans	(39,170	)	 	(43,440	)	
Allowance for loan losses – private education loans	(9,730	)	 	(11,682	)	
 	$	28,005,195		 	25,907,589		
 	 	 	 	
(a) At December 31, 2014 and 2013, "loan discount, net of unamortized loan premiums and deferred origination costs" included $28.8 million and $20.2 million , respectively, of non-accretable discount associated with purchased loans of $8.5 billion and $4.4 billion , respectively.

Student Loan Residual Interests

On October 31, 2013, the Company acquired the ownership interest in GCO Education Loan Funding Trust-II (the "GCO Trust-II") giving the Company rights to the residual interest in $1.6 billion of securitized federally insured consolidation loans. GCO Trust-II includes loans funded to term with $1.6 billion (par value) of notes payable that carry interest rates on a spread to LIBOR or are set and periodically reset via a "dutch auction."

On April 25, 2014, the Company acquired the ownership interest in three FFELP student loan securitization trusts (the "2014 Trusts") giving the Company rights to the residual interest in a total of $2.6 billion of securitized federally insured loans and related assets. The 2014 Trusts include loans funded to term with $2.6 billion (par value) of notes payable that carry interest rates on a spread to LIBOR or are set and periodically reset via a "dutch auction."

The Company has consolidated these trusts on its consolidated balance sheet because management has determined the Company is the primary beneficiary of the trusts. Upon acquisition of the GCO Trust II and the 2014 Trusts, the Company recorded all assets and liabilities of the trusts at fair value, resulting in the recognition of a student loan fair value discount of $52.9 million and $68.7 million , respectively, and a bonds and notes payable fair value discount of $91.8 million and $163.7 million , respectively. These discounts will be accreted using the effective interest method over the lives of the underlying assets and liabilities. All other assets acquired and liabilities assumed (restricted cash, accrued interest receivable/payable, and other assets/liabilities) were recorded at cost, which approximates fair value.

F-18

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

Activity in the Allowance for Loan Losses

The provision for loan losses represents the periodic expense of maintaining an allowance sufficient to absorb losses, net of recoveries, inherent in the portfolio of student loans. Activity in the allowance for loan losses is shown below.

										
 	Year ended December 31,	
 	2014	 	2013	 	2012	
Balance at beginning of period	$	55,122		 	51,902		 	48,482		
Provision for loan losses:	 	 	 	 	 	
Federally insured loans	11,000		 	20,000		 	22,000		
Private education loans	(1,500	)	 	(1,500	)	 	(500	)	
Total provision for loan losses	9,500		 	18,500		 	21,500		
Charge-offs:	 		 	 		 	 	
Federally insured loans	(15,260	)	 	(15,588	)	 	(21,217	)	
Private education loans	(2,332	)	 	(3,683	)	 	(3,508	)	
Total charge-offs	(17,592	)	 	(19,271	)	 	(24,725	)	
Recoveries - private education loans	1,315		 	1,577		 	1,419		
Purchase (sale) of federally insured loans, net	(10	)	 	(1,093	)	 	2,133		
Sale of private education loans	(1,620	)	 	—		 	—		
Transfer from repurchase obligation related to private education loans repurchased, net	2,185		 	3,507		 	3,093		
Balance at end of period	$	48,900		 	55,122		 	51,902		
 	 	 	 	 	 	
Allocation of the allowance for loan losses:	 		 	 		 	 	
Federally insured loans	$	39,170		 	43,440		 	40,120		
Private education loans	9,730		 	11,682		 	11,782		
Total allowance for loan losses	$	48,900		 	55,122		 	51,902		

Repurchase Obligation

The Company has sold various portfolios of private education loans to third-parties. Per the terms of the servicing agreements, the Company’s servicing operations are obligated to repurchase loans subject to the sale agreements in the event such loans become 60 or 90 days delinquent. As of December 31, 2014, the balance of loans subject to these repurchase obligations was $155.3 million . The Company’s estimate related to its obligation to repurchase these loans is included in “other liabilities” in the Company’s consolidated balance sheets. The activity related to this accrual is detailed below.

										
 	Year ended December 31,	
 	2014	 	2013	 	2012	
Beginning balance	$	16,143		 	16,130		 	19,223		
Repurchase obligation transferred to the allowance for loan losses related to loans repurchased, net	(2,185	)	 	(3,507	)	 	(3,093	)	
Repurchase obligation associated with loans sold	2,097		 	3,520		 	—		
Current period income (a)	(4,235	)	 	—		 	—		
Ending balance	$	11,820		 	16,143		 	16,130		

(a)	During 2014, the Company recognized income related to the modification of certain servicing agreements in which the repurchase obligation was reduced. This income is included in "other income" on the consolidated statements of income.	

F-19

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

Student Loan Status and Delinquencies

Delinquencies have the potential to adversely impact the Company’s earnings through increased servicing and collection costs and account charge-offs.  The percent of private education loans that were delinquent 31 days or greater as of December 31, 2014 , 2013 , and 2012 was 29.8 percent , 12.7 percent , and 28.6 percent , respectively. The table below shows the Company’s federally insured student loan delinquency amounts.

	
																					
 	As of December 31,	
 	2014	 	2013	 	2012	
Federally insured loans:	 	 	 	 	 	 	 	 	 	 	 	
Loans in-school/grace/deferment (a)	$	2,805,228		 	 	 	$	2,872,505		 	 	 	$	3,099,637		 	 	
Loans in forbearance (b)	3,288,412		 	 	 	3,370,025		 	 	 	3,322,301		 	 	
Loans in repayment status:	 	 	 	 	 	 	 	 	 	 	 	
Loans current	18,460,279		 	83.5	%	 	16,337,922		 	82.4	%	 	15,253,249		 	82.2	%	
Loans delinquent 31-60 days (c)	1,043,119		 	4.8		 	967,318		 	4.9		 	766,146		 	4.1		
Loans delinquent 61-90 days (c)	588,777		 	2.7		 	550,333		 	2.9		 	410,576		 	2.2		
Loans delinquent 91-120 days (c)	404,905		 	1.8		 	390,791		 	2.0		 	433,659		 	2.3		
Loans delinquent 121-270 days (c)	1,204,405		 	5.4		 	1,117,936		 	5.6		 	1,236,943		 	6.7		
Loans delinquent 271 days or greater (c)(d)	401,305		 	1.8		 	443,373		 	2.2		 	447,335		 	2.5		
Total loans in repayment	22,102,790		 	100.0	%	 	19,807,673		 	100.0	%	 	18,547,908		 	100.0	%	
Total federally insured loans	$	28,196,430		 	 		 	$	26,050,203		 	 		 	$	24,969,846		 	 	

		
(a)	Loans for borrowers who still may be attending school or engaging in other permitted educational activities and are not yet required to make payments on the loans, e.g. , residency periods for medical students or a grace period for bar exam preparation for law students.	

(b)	Loans for borrowers who have temporarily ceased making full payments due to hardship or other factors, according to a schedule approved by the servicer consistent with the established loan program servicing procedures and policies.	

(c)	The period of delinquency is based on the number of days scheduled payments are contractually past due and relate to repayment loans, that is, receivables not charged off, and not in school, grace, deferment, or forbearance.	

(d)	A portion of loans included in loans delinquent 271 days or greater includes loans in claim status, which are loans that have gone into default and have been submitted to the guaranty agency.	

F-20

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

4.     Bonds and Notes Payable

The following tables summarize the Company’s outstanding debt obligations by type of instrument:

	
								
 	As of December 31, 2014	
 	Carrying
amount	 	Interest rate
range	 	Final maturity	
Variable-rate bonds and notes issued in asset-backed securitizations:	 	 	 	 	 	
Bonds and notes based on indices	$	25,713,431		 	0.19% - 6.90%	 	5/25/18 - 8/26/52	
Bonds and notes based on auction	1,311,669		 	0.47% - 2.17%	 	3/22/32 - 11/26/46	
Total variable-rate bonds and notes	27,025,100		 	 	 	 	
FFELP warehouse facilities	1,241,665		 	0.16% - 0.26%	 	1/17/16 - 6/11/17	
Unsecured line of credit	—		 	—	 	6/30/19	
Unsecured debt - Junior Subordinated Hybrid Securities	71,688		 	3.63%	 	9/15/61	
Other borrowings	81,969		 	1.67% - 5.10%	 	11/11/15 - 12/31/18	
 	28,420,422		 	 	 	 	
Discount on bonds and notes payable	(393,072	)	 	 	 	 	
Total	$	28,027,350		 	 	 	 	

	
								
 	As of December 31, 2013	
 	Carrying
amount	 	Interest rate
range	 	Final maturity	
Variable-rate bonds and notes issued in asset-backed securitizations:	 	 	 	 	 	
Bonds and notes based on indices	$	23,479,893		 	0.25% - 6.90%	 	5/25/18 - 8/26/52	
Bonds and notes based on auction or remarketing	1,134,250		 	0.07% - 2.17%	 	5/1/28 - 11/26/46	
Total variable-rate bonds and notes	24,614,143		 	 	 	 	
FFELP warehouse facilities	1,396,344		 	0.17% - 0.25%	 	1/17/16 - 6/12/16	
Unsecured line of credit	45,000		 	1.67%	 	3/28/18	
Unsecured debt - Junior Subordinated Hybrid Securities	96,457		 	3.62%	 	9/15/61	
Other borrowings	61,401		 	1.67% - 5.10%	 	4/11/14 - 11/11/15	
 	26,213,345		 	 	 	 	
Discount on bonds and notes payable	(258,056	)	 	 	 	 	
Total	$	25,955,289		 	 	 	 	

Secured Financing Transactions

The Company has historically relied upon secured financing vehicles as its most significant source of funding for student loans. The net cash flow the Company receives from the securitized student loans generally represents the excess amounts, if any, generated by the underlying student loans over the amounts required to be paid to the bondholders, after deducting servicing fees and any other expenses relating to the securitizations. The Company’s rights to cash flow from securitized student loans are subordinate to bondholder interests, and the securitized student loans may fail to generate any cash flow beyond what is due to bondholders. The Company’s secured financing vehicles during the periods presented include loan warehouse facilities and asset-backed securitizations.

The majority of the bonds and notes payable are primarily secured by the student loans receivable, related accrued interest, and by the amounts on deposit in the accounts established under the respective bond resolutions or financing agreements.

F-21

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

FFELP warehouse facilities

The Company funds a portion of its FFELP loan acquisitions using its FFELP warehouse facilities. Student loan warehousing allows the Company to buy and manage student loans prior to transferring them into more permanent financing arrangements.

As of December 31, 2014 , the Company had three FFELP warehouse facilities as summarized below.

														
 	 	NHELP-III (a)	 	NHELP-II (b)	 	NFSLW-I (c)	 	Total	
Maximum financing amount	 	$	750,000		 	500,000		 	500,000		 	1,750,000		
Amount outstanding	 	692,613		 	100,637		 	448,415		 	1,241,665		
Amount available	 	$	57,387		 	399,363		 	51,585		 	508,335		
Expiration of liquidity provisions	 	February 5, 2015		 	January 15, 2015		 	June 11, 2015		 	 	
Final maturity date	 	January 17, 2016		 	January 15, 2017		 	June 11, 2017		 	 	
Maximum advance rates	 	92.2 - 95.0%		 	84.5 - 94.5%		 	92.0 - 98.0%		 	 	
Minimum advance rates	 	92.2 - 95.0%		 	84.5 - 94.5%		 	84.0 - 90.0%		 	 	
Advanced as equity support	 	$	41,578		 	9,924		 	21,931		 	73,433		

(a)	On February 4, 2015, the Company amended the agreement for this warehouse facility to change the expiration date for the liquidity provisions to May 5, 2015 .	

(b)	On January 9, 2015, the Company amended the agreement for this warehouse facility to change the expiration date for the liquidity provisions to December 17, 2015 , and to change the maturity date to December 17, 2017 .	

(c)	On January 27, 2015, the Company amended the agreement for this warehouse facility to temporarily increase the maximum financing amount to $1.2 billion . The maximum financing amount is scheduled to decrease $200.0 million and $250.0 million on April 30, 2015 and May 31, 2015, respectively.	
Each FFELP warehouse facility is supported by 364-day liquidity provisions, which are subject to the respective expiration date shown in the previous table. In the event the Company is unable to renew the liquidity provisions by such date, the facility would become a term facility at a stepped-up cost, with no additional student loans being eligible for financing, and the Company would be required to refinance the existing loans in the facility by the facility's final maturity date. The NFSLW-I warehouse facility provides for formula-based advance rates, depending on FFELP loan type, up to a maximum of the principal and interest of loans financed as shown in the table above. The advance rates for collateral may increase or decrease based on market conditions, but they are subject to minimums as disclosed above. The NHELP-III and NHELP-II warehouse facilities have static advance rates that require initial equity for loan funding, but do not require increased equity based on market movements.

The FFELP warehouse facilities contain financial covenants relating to levels of the Company’s consolidated net worth, ratio of recourse indebtedness to adjusted EBITDA, and unencumbered cash. Any noncompliance with these covenants could result in a requirement for the immediate repayment of any outstanding borrowings under the facilities.

F-22

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

Asset-backed securitizations

The following tables summarize the asset-backed securitization transactions completed in 2014 and 2013 .

																																							
 	 	Securitizations completed during the year ended December 31, 2014	
 	 	2014-1	 	2014-2	 	2014-3	 	2014-4	 	2014-5	 	2014-6 (a)	 	Total	
 	 	 	 	Class A-1 notes	 	Class A-2 notes	 	Class A-3 notes	 	2014-2 total	 	 	 	Class A-1 notes	 	Class A-2 notes	 	2014-4 total	 	 	 	 	 	 	
Date securities issued	 	2/6/14	 	3/12/14	 	3/12/14	 	3/12/14	 	3/12/14	 	4/30/14	 	5/23/14	 	5/23/14	 	5/23/14	 	6/18/14	 	7/31/14	 	 	
Total original principal amount	 	$	458,500		 	 	 	 	 	 	 	509,000		 	719,800		 	 	 	 	 	384,500		 	603,000		 	565,000		 	$	3,239,800		
 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Class A senior notes:	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Total original principal amount	 	$	445,000		 	191,000		 	222,000		 	84,000		 	497,000		 	700,700		 	267,500		 	107,500		 	375,000		 	587,000		 	565,000		 	3,169,700		
Bond discount	 	—		 	—		 	—		 	(535	)	 	(535	)	 	—		 	—		 	—		 	—		 	—		 	(3,124	)	 	(3,659	)	
Issue price	 	$	445,000		 	191,000		 	222,000		 	83,465		 	496,465		 	700,700		 	267,500		 	107,500		 	375,000		 	587,000		 	561,876		 	3,166,041		
Cost of funds (1-month LIBOR plus:)	 	0.57	%	 	0.28	%	 	0.60	%	 	0.85	%	 	 	 	0.58	%	 	0.54	%	 	0.95	%	 	 	 	0.55	%	 	0.65	%	 	 	
Final maturity date	 	9/25/41		 	6/25/21		 	3/25/30		 	7/27/37		 	 	 	6/25/41		 	11/27/34		 	11/25/43		 	 	 	7/25/41		 	11/25/47		 	 	
 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Class B subordinated notes:	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Total original principal amount	 	$	13,500		 	 	 	 	 	 	 	12,000		 	19,100		 	 	 	 	 	9,500		 	16,000		 	 	 	70,100		
Bond discount	 	(1,132	)	 	 	 	 	 	 	 	(1,046	)	 	(1,467	)	 	 	 	 	 	(1,138	)	 	(1,232	)	 	 	 	(6,015	)	
Issue price	 	$	12,368		 	 	 	 	 	 	 	10,954		 	17,633		 	 	 	 	 	8,362		 	14,768		 	 	 	64,085		
Cost of funds (1-month LIBOR plus:)	 	1.50	%	 	 	 	 	 	 	 	1.50	%	 	1.50	%	 	 	 	 	 	1.50	%	 	1.50	%	 	 	 	 	
Final maturity date	 	10/25/47		 	 	 	 	 	 	 	6/25/41		 	10/25/50		 	 	 	 	 	9/25/51		 	5/25/49		 	 	 	 	

F-23

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

	
																							
 	 	Securitizations completed during the year ended December 31, 2013	
 	 	2013-1	 	2013-2 (a)	 	2013-3	 	2013-4	 	2013-5 (a)	 	 	 	Total	
Date securities issued	 	1/31/13		 	2/28/13		 	4/30/13		 	6/21/13		 	9/30/13		 	 	 	 	
Total original principal amount	 	$	437,500		 	1,122,000		 	765,000		 	453,000		 	399,000		 	 	 	$	3,176,500		
 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Class A senior notes:	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Total original principal amount	 	$	428,000		 	1,122,000		 	745,000		 	440,000		 	399,000		 	 	 	3,134,000		
Bond discount	 	—		 	(3,325	)	 	—		 	(1,690	)	 	(4,881	)	 	 	 	(9,896	)	
Issue price	 	$	428,000		 	1,118,675		 	745,000		 	438,310		 	394,119		 	 	 	3,124,104		
Cost of funds (1-month LIBOR plus:)	 	0.60	%	 	0.50	%	 	0.50	%	 	0.50	%	 	0.63	%	 	 	 	 	
Final maturity date	 	6/25/41		 	7/25/40		 	2/25/37		 	12/26/42		 	1/25/37		 	 	 	 	
 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Class B subordinated notes:	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Total original principal amount	 	$	9,500		 	 	 	20,000		 	13,000		 	 	 	 	 	42,500		
Bond discount	 	(1,525	)	 	 	 	(1,762	)	 	(1,804	)	 	 	 	 	 	(5,091	)	
Issue price	 	$	7,975		 	 	 	18,238		 	11,196		 	 	 	 	 	37,409		
Cost of funds (1-month LIBOR plus:)	 	1.50	%	 	 	 	1.50	%	 	1.50	%	 	 	 	 	 	 	
Final maturity date	 	3/25/48		 	 	 	7/25/47		 	1/25/47		 	 	 	 	 	 	

(a)	Total original principal amount excludes the Class B subordinated tranches for the 2014-6, 2013-2, and 2013-5 transactions totaling $8.3 million , $34.0 million , and $9.0 million , respectively, that were retained at issuance. As of December 31, 2014 , the Company has a total of $36.0 million (par value) of its own Class B subordinated notes remaining from prior completed asset-backed securitizations that are not included in the Company's consolidated balance sheet. If the Company sells these notes to third parties, the Company would obtain cash proceeds equal to the market value of the notes on the date of such sale.  Upon sale, these notes would be shown as “bonds and notes payable” in the Company's consolidated balance sheet.  The Company believes the market value of such notes is currently less than par value.  Any excess of the par value over the market value on the date of sale would be recognized by the Company as interest expense over the life of the bonds.	

Auction Rate Securities

The interest rates on certain of the Company's asset-backed securities are set and periodically reset via a "dutch auction" ("Auction Rate Securities"). As of December 31, 2014 , the Company is currently sponsor on $1.3 billion of Auction Rate Securities.

Since February 2008, problems in the auction rate securities market as a whole have led to failures of the auctions pursuant to which the Company's Auction Rate Securities' interest rates are set. As a result, the Auction Rate Securities generally pay interest to the holder at a maximum rate as defined by the indenture. While these rates will vary, they will generally be based on a spread to LIBOR or Treasury Securities, or the Net Loan Rate as defined in the indenture. Based on the relative levels of these indices as of December 31, 2014 , the rates expected to be paid by the Company range from 91-day T-Bill plus 125 basis points, on the low end, to LIBOR plus 250 basis points, on the high end. These maximum rates are subject to increase if the credit ratings on the bonds are downgraded.

Unsecured Line of Credit

The Company has a $350.0 million unsecured line of credit that has a maturity date of June 30, 2019 . As of December 31, 2014 , the $350.0 million unsecured line of credit had no amount outstanding and $350.0 million was available for future use.

F-24

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

The line of credit agreement contains certain financial covenants that, if not met, lead to an event of default under the agreement.  The covenants include maintaining:

•	A minimum consolidated net worth	
		
•	A minimum adjusted EBITDA to corporate debt interest (over the last four rolling quarters)	
		
•	A limitation on recourse indebtedness	
		
•	A limitation on the percentage of private education loans in the Company’s portfolio	

As of December 31, 2014 , the Company was in compliance with all of these requirements. Many of these covenants are duplicated in the Company’s other lending facilities, including its FFELP warehouse facilities.

The Company’s operating line of credit does not have any covenants related to unsecured debt ratings.  However, changes in the Company’s ratings (as well as the amounts the Company borrows) have modest implications on the pricing level at which the Company obtains funding.

A default on the Company’s FFELP warehouse facilities would result in an event of default on the Company’s unsecured line of credit that would result in the outstanding balance on the line of credit becoming immediately due and payable.

Junior Subordinated Hybrid Securities

On September 27, 2006, the Company issued $200.0 million aggregate principal amount of Junior Subordinated Hybrid Securities ("Hybrid Securities"). The Hybrid Securities are unsecured obligations of the Company. The interest rate on the Hybrid Securities through September 29, 2036 ("the scheduled maturity date") is equal to three-month LIBOR plus 3.375% , payable quarterly, which was 3.63% at December 31, 2014 . The principal amount of the Hybrid Securities will become due on the scheduled maturity date only to the extent that prior to such date the Company has received proceeds from the sale of certain qualifying capital securities (as defined in the Hybrid Securities' indenture). If any amount is not paid on the scheduled maturity date, it will remain outstanding and bear interest at a floating rate as defined in the indenture, payable monthly. On September 15, 2061, the Company must pay any remaining principal and interest on the Hybrid Securities in full whether or not the Company has sold qualifying capital securities. At the Company's option, the Hybrid Securities are redeemable in whole or in part at their principal amount plus accrued and unpaid interest, provided in the case of a redemption in part that the principal amount outstanding after such redemption is at least $50.0 million . As of December 31, 2014 , the outstanding balance on the Hybrid Securities was $71.7 million .

Other Borrowings

On April 12, 2012 , the Company entered into a $50.0 million line of credit, which is collateralized by asset-backed security investments. On October 31, 2014, the Company amended this facility to increase the borrowing capacity to $75.0 million and extend the maturity date to October 31, 2016 . The line of credit has covenants and cross default provisions similar to those under the Company's unsecured line of credit. As of December 31, 2014 , $75.0 million was outstanding on this line of credit.

On October 13, 2006, the Company purchased a building in which its corporate headquarters is located. In connection with the acquisition of the building, the Company assumed the outstanding note on the property. As of December 31, 2014 and 2013 , the outstanding balance on the note was $4.4 million and $4.5 million , respectively.

On January 1, 2014, the Company subparticipated the Company's participation interest in a loan receivable. As of December 31, 2014, the participated portion of the loan was $2.6 million , with an obligation to fund an additional $0.5 million . The outstanding balance of the subparticipation agreement is included in bonds and notes payable.

As of December 31, 2013 , bonds and notes payable included $6.9 million of notes due to a third-party. The Company used the proceeds from these notes to invest in private education loan assets via a participation agreement. This participation was canceled in 2014.

F-25

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

One of the Company's education lending subsidiaries has irrevocably escrowed funds to make the remaining principal and interest payments on previously issued bonds and notes. Accordingly, neither these obligations nor the escrowed funds are included on the accompanying consolidated balance sheets. As of December 31, 2014 and 2013 , the accreted defeased debt that remained outstanding was $49.4 million and $45.9 million , respectively.

Debt Covenants

Certain bond resolutions contain, among other requirements, covenants relating to restrictions on additional indebtedness, limits as to direct and indirect administrative expenses, and maintaining certain financial ratios. Management believes the Company is in compliance with all covenants of the bond indentures and related credit agreements as of December 31, 2014 .

Maturity Schedule

Bonds and notes outstanding as of December 31, 2014 are due in varying amounts as shown below.

					
2015	 	$	4,393		
2016	 	767,613		
2017	 	549,052		
2018	 	39,265		
2019	 	437,003		
2020 and thereafter	 	26,623,096		
 	 	$	28,420,422		

Generally, the Company's secured financing instruments bearing interest at variable rates can be redeemed on any interest payment date at par plus accrued interest. Subject to certain provisions, all bonds and notes are subject to redemption prior to maturity at the option of certain education lending subsidiaries.

5.  Derivative Financial Instruments

The Company uses derivative financial instruments primarily to manage interest rate risk and foreign currency exchange risk.

Interest Rate Risk

The Company is exposed to interest rate risk in the form of basis risk and repricing risk because the interest rate characteristics of the Company's assets do not match the interest rate characteristics of the funding for those assets. The Company has adopted a policy of periodically reviewing the mismatch related to the interest rate characteristics of its assets and liabilities together with the Company's outlook as to current and future market conditions. Based on those factors, the Company uses derivative instruments as part of its overall risk management strategy. Derivative instruments used as part of the Company's interest rate risk management strategy currently include basis swaps and interest rate swaps.

Basis Swaps

Interest earned on the majority of the Company's FFELP student loan assets is indexed to the one-month LIBOR rate.  Meanwhile, the Company funds a majority of its assets with three-month LIBOR indexed floating rate securities.  The different interest rate characteristics of the Company's loan assets and liabilities funding these assets results in basis risk.

The Company also faces repricing risk due to the timing of the interest rate resets on its liabilities, which may occur as infrequently as once a quarter, in contrast to the timing of the interest rate resets on its assets, which generally occur daily. As of December 31, 2014 , the Company had $27.3 billion and $0.9 billion of FFELP loans indexed to the one-month LIBOR rate and the three-month treasury bill rate , respectively, the indices for which reset daily, and $16.5 billion of debt indexed to three-month LIBOR , the indices for which reset quarterly, and $9.9 billion of debt indexed to one-month LIBOR , the indices for which reset monthly.

F-26

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

The Company has used derivative instruments to hedge its basis risk and repricing risk. The Company has entered into basis swaps in which the Company receives three-month LIBOR set discretely in advance and pays one-month LIBOR plus or minus a spread as defined in the agreements (the 1:3 Basis Swaps).

The following table summarizes the Company’s 1:3 Basis Swaps outstanding:

											
 	 	 	 	As of December 31,	 	
 	 	 	2014	 	2013	 	
 	Maturity	 	Notional amount	 	Notional amount	 	
 	2021	 	 	$	250,000		 	250,000		 	
 	2022	 	 	1,900,000		 	1,900,000		 	
 	2023	 	 	3,650,000		 	3,650,000		 	
 	2024	 	 	250,000		 	250,000		 	
 	2026	 	 	800,000		 	800,000		 	
 	2028	 	 	100,000		 	100,000		 	
 	2036	 	 	700,000		 	700,000		 	
 	2039	(a)	 	150,000		 	150,000		 	
 	2040	 	 	—		 	200,000		 	
 	 	 	 	$	7,800,000		(b)	8,000,000		(b)	
(a) This derivative has a forward effective start date in 2015.

(b)	The weighted average rate paid by the Company on the 1:3 Basis Swaps as of December 31, 2014 and 2013 , was one-month LIBOR plus 3.5 basis points.	

Interest rate swaps – floor income hedges

FFELP loans originated prior to April 1, 2006 generally earn interest at the higher of the borrower rate, which is fixed over a period of time, or a floating rate based on the Special Allowance Payments ("SAP") formula set by the Department. The SAP rate is based on an applicable index plus a fixed spread that depends on loan type, origination date, and repayment status. The Company generally finances its student loan portfolio with variable rate debt. In low and/or certain declining interest rate environments, when the fixed borrower rate is higher than the SAP rate, these student loans earn at a fixed rate while the interest on the variable rate debt typically continues to reflect the low and/or declining interest rates. In these interest rate environments, the Company may earn additional spread income that it refers to as floor income.

Depending on the type of loan and when it was originated, the borrower rate is either fixed to term or is reset to an annual rate each July 1. As a result, for loans where the borrower rate is fixed to term, the Company may earn floor income for an extended period of time, which the Company refers to as fixed rate floor income, and for those loans where the borrower rate is reset annually on July 1, the Company may earn floor income to the next reset date, which the Company refers to as variable rate floor income. All FFELP loans first originated on or after April 1, 2006 effectively earn at the SAP rate, since lenders are required to rebate fixed rate floor income and variable rate floor income for these loans to the Department.

Absent the use of derivative instruments, a rise in interest rates may reduce the amount of floor income received and this may have an impact on earnings due to interest margin compression caused by increasing financing costs, until such time as the federally insured loans earn interest at a variable rate in accordance with their SAP formulas. In higher interest rate environments, where the interest rate rises above the borrower rate and fixed rate loans effectively become variable rate loans, the impact of the rate fluctuations is reduced.

As of December 31, 2014 and 2013, the Company had $12.7 billion and $11.1 billion , respectively, of student loan assets that were earning fixed rate floor income, of which the weighted average estimated variable conversion rate for these loans, which is the estimated short-term interest rate at which loans would convert to a variable rate, was 1.84% and 1.83% , respectively.

F-27

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

The following tables summarize the outstanding derivative instruments used by the Company to economically hedge loans earning fixed rate floor income.

																
 	 	 	As of December 31, 2014	 	As of December 31, 2013	
 	Maturity	 	Notional amount	 	Weighted average fixed rate paid by the Company (a)	 	Notional amount	 	Weighted average fixed rate paid by the Company (a)	
 		 		 		 		 		
 	2014	 	$	—		 	—	%	 	$	1,750,000		 	0.71	%	
 	2015	 	1,100,000		 	0.89		 	1,100,000		 	0.89		
 	2016	 	750,000		 	0.85		 	750,000		 	0.85		
 	2017	 	1,250,000		 	0.86		 	1,250,000		 	0.86		
 	 	 	$	3,100,000		 	0.87	%	 	$	4,850,000		 	0.81	%	

(a)	For all interest rate derivatives, the Company receives discrete three-month LIBOR.	
On August 20, 2014, the Company paid $9.1 million for an interest rate swaption to economically hedge loans earning fixed rate floor income. The interest rate swap option gives the Company the right, but not the obligation, to enter into a $250 million notional interest rate swap in which the Company would pay a fixed amount of 3.30% and receive discrete one-month LIBOR . If the interest rate swap option is exercised, the swap would become effective in 2019 and mature in 2024.

Interest rate swaps – unsecured debt hedges

As of December 31, 2014 and 2013 , the Company had $71.7 million and $96.5 million , respectively, of unsecured Hybrid Securities outstanding. The interest rate on the Hybrid Securities through September 29, 2036 is equal to three-month LIBOR plus 3.375% , payable quarterly. As of December 31, 2014 and 2013 , the Company had the following derivatives outstanding that are used to effectively convert the variable interest rate on a portion of the Hybrid Securities to a fixed rate of 7.66% .

	
							
Maturity	 	Notional amount	 	Weighted average fixed rate paid by the Company (a)	
2036	 	$	25,000		 	4.28%	

(a)	For all interest rate derivatives, the Company receives discrete three-month LIBOR.	

Foreign Currency Exchange Risk

In 2006, the Company issued €352.7 million of student loan asset-backed Euro Notes (the "Euro Notes") with an interest rate based on a spread to the EURIBOR index. As a result of the Euro Notes, the Company is exposed to market risk related to fluctuations in foreign currency exchange rates between the U.S. dollar and Euro. The principal and accrued interest on these notes are re-measured at each reporting period and recorded in the Company’s consolidated balance sheet in U.S. dollars based on the foreign currency exchange rate on that date. Changes in the principal and accrued interest amounts as a result of foreign currency exchange rate fluctuations are included in the Company’s consolidated statements of income.

The Company entered into a cross-currency interest rate swap in connection with the issuance of the Euro Notes. Under the terms of the cross-currency interest rate swap, the Company receives from the counterparty a spread to the EURIBOR index based on a notional amount of €352.7 million and pays a spread to the LIBOR index based on a notional amount of $450.0 million . In addition, under the terms of this agreement, all principal payments on the Euro Notes will effectively be paid at the exchange rate in effect between the U.S. dollar and Euro as of the issuance of the notes.

F-28

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

The following table shows the income statement impact as a result of the re-measurement of the Euro Notes and the change in the fair value of the related derivative instruments.

										
 	Year ended December 31,	
 	2014	 	2013 (b)	 	2012 (b)	
Re-measurement of Euro Notes	$	58,013		 	(35,285	)	 	(19,561	)	
Change in fair value of cross currency interest rate swaps	(57,289	)	 	26,354		 	2,210		
Total impact to consolidated statements of income - income (expense) (a)	$	724		 	(8,931	)	 	(17,351	)	

(a)	The financial statement impact of the above items is included in "Derivative market value and foreign currency adjustments and derivative settlements, net" in the Company's consolidated statements of income.	

(b)	The 2013 and 2012 operating results include the re-measurement of an additional €420.5 million of student loan asset-backed Euro notes and the change in fair value of a related cross-currency interest rate swap entered into in connection with the issuance of such notes. In November 2013, the principal amount outstanding on the notes was changed to U.S. dollars and the cross-currency interest swap was terminated.	
The re-measurement of the Euro-denominated bonds generally correlates with the change in fair value of the corresponding cross-currency interest rate swap. However, the Company will experience unrealized gains or losses related to the cross-currency interest rate swap if the two underlying indices (and related forward curve) do not move in parallel.
Consolidated Financial Statement Impact Related to Derivatives
 
The following table summarizes the fair value of the Company’s derivatives as reflected on the consolidated balance sheet.

													
 	Fair value of asset derivatives	 	Fair value of liability derivatives	
 	As of	 	As of	 	As of	 	As of	
 	December 31, 2014	 	December 31, 2013	 	December 31, 2014	 	December 31, 2013	
1:3 basis swaps	$	53,549		 	18,490		 	—		 	—		
Interest rate swaps - floor income hedges	5,165		 	7,183		 	5,034		 	15,849		
Interest rate swap option - floor income hedge	5,678		 	—		 	—		 	—		
Interest rate swaps - hybrid debt hedges	—		 	—		 	7,353		 	2,120		
Cross-currency interest rate swap	—		 	36,834		 	20,455		 	—		
Total	$	64,392		 	62,507		 	32,842		 	17,969		

During the years ended December 31, 2014 and 2013, the Company terminated certain derivatives for net proceeds of $1.8 million and $65.9 million , respectively.

F-29

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

Offsetting of Derivative Assets/Liabilities

The Company records derivative instruments in the consolidated balance sheets on a gross basis as either an asset or liability measured at its fair value. Certain of the Company's derivative instruments are subject to right of offset provisions with counterparties. The following tables include the gross amounts related to the Company's derivative portfolio recognized in the consolidated balance sheets, reconciled to the net amount when excluding derivatives subject to enforceable master netting arrangements and cash collateral received/pledged:

	
														
 	 	 	 	Gross amounts not offset in the consolidated balance sheets	 	 	
Derivative assets	 	Gross amounts of recognized assets presented in the consolidated balance sheets	 	Derivatives subject to enforceable master netting arrangement	 	Cash collateral received	 	Net asset (liability)	
Balance as of December 31, 2014	 	$	64,392		 	(12,387	)	 	—		 	52,005		
Balance as of December 31, 2013	 	62,507		 	(15,437	)	 	(15,959	)	 	31,111		

	
														
 	 	 	 	Gross amounts not offset in the consolidated balance sheets	 	 	
Derivative liabilities	 	Gross amounts of recognized liabilities presented in the consolidated balance sheets	 	Derivatives subject to enforceable master netting arrangement	 	Cash collateral pledged (received)	 	Net asset (liability)	
Balance as of December 31, 2014	 	$	(32,842	)	 	12,387		 	(1,454	)	 	(21,909	)	
Balance as of December 31, 2013	 	(17,969	)	 	15,437		 	3,630		 	1,098		

F-30

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

The following table summarizes the effect of derivative instruments in the consolidated statements of income.

											
 	 	Year ended December 31,	
 	 	2014	 	2013	 	2012	
Settlements:	 	 		 	 		 	 	
1:3 basis swaps	 	$	3,389		 	3,301		 	4,495		
Interest rate swaps - floor income hedges	 	(24,380	)	 	(31,022	)	 	(19,270	)	
Interest rate swaps - hybrid debt hedges	 	(1,025	)	 	(1,670	)	 	(2,231	)	
Cross-currency interest rate swaps	 	173		 	(245	)	 	3,228		
Other	 	—		 	—		 	(244	)	
Total settlements - (expense) income	 	(21,843	)	 	(29,636	)	 	(14,022	)	
Change in fair value:	 	 		 	 		 	 		
1:3 basis swaps	 	36,824		 	7,467		 	676		
Interest rate swaps - floor income hedges	 	8,797		 	36,719		 	(35,215	)	
Interest rate swap option - floor income hedge	 	(3,409	)	 	—		 	—		
Interest rate swaps - hybrid debt hedges	 	(5,233	)	 	12,997		 	1,717		
Cross-currency interest rate swaps	 	(57,289	)	 	26,354		 	2,210		
Other	 	—		 	341		 	2,779		
Total change in fair value - (expense) income	 	(20,310	)	 	83,878		 	(27,833	)	
Re-measurement of Euro Notes (foreign currency transaction adjustment) - income (expense)	 	58,013		 	(35,285	)	 	(19,561	)	
Derivative market value and foreign currency adjustments and derivative settlements, net - income (expense)	 	$	15,860		 	18,957		 	(61,416	)	

Derivative Instruments - Credit and Market Risk

By using derivative instruments, the Company is exposed to credit and market risk. The Company manages credit and market risks associated with interest rates by establishing and monitoring limits as to the types and degree of risk that may be undertaken and by entering into transactions with high-quality counterparties that are reviewed periodically by the Company's risk committee. As of December 31, 2014 , all of the Company's derivative counterparties had investment grade credit ratings. The Company also has a policy of requiring that all derivative contracts be governed by an International Swaps and Derivatives Association, Inc. Master Agreement.

Credit Risk

When the fair value of a derivative contract is positive (an asset in the Company's consolidated balance sheet), this generally indicates that the counterparty would owe the Company if the derivative was settled. If the counterparty fails to perform, credit risk with such counterparty is equal to the extent of the fair value gain in the derivative less any collateral held by the Company. If the Company was unable to collect from a counterparty, it would have a loss equal to the amount the derivative is recorded in the consolidated balance sheet.

The Company considers counterparties' credit risk when determining the fair value of derivative positions on its exposure net of collateral. However, the Company does not use the collateral to offset fair value amounts recognized for derivative instruments in the financial statements.

Market Risk

When the fair value of a derivative instrument is negative (a liability in the Company's consolidated balance sheet), the Company would owe the counterparty if the derivative was settled and, therefore, has no immediate credit risk.  If the negative fair value of derivatives with a counterparty exceeds a specified threshold, the Company may have to make a collateral deposit with the counterparty. The threshold at which the Company may be required to post collateral is dependent upon the Company's unsecured credit rating.  The Company believes any downgrades from its current unsecured credit rating (Standard & Poor's: BBB- (stable

F-31

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

outlook) and Moody's: Ba1 (stable outlook)), would not result in additional collateral requirements of a material nature. In addition, no counterparty has the right to terminate its contracts in the event of downgrades from the current rating. However, some derivative contracts have mutual optional termination provisions that can be exercised during the years 2016 through 2023. As of December 31, 2014 , the fair value of derivatives with early termination provisions was a positive $34.7 million (an asset in the Company's consolidated balance sheet).

Interest rate movements have an impact on the amount of collateral the Company is required to deposit with its derivative instrument counterparties. With the Company's current derivative portfolio, the Company does not currently anticipate near term movement in interest rates having a material impact on its liquidity or capital resources, nor expects future movements in interest rates to have a material impact on its ability to meet potential collateral deposits with its counterparties. Due to the existing low interest rate environment, the Company's exposure to downward movements in interest rates on its interest rate swaps is limited.  In addition, the historical high correlation between one-month and three-month LIBOR limits the Company's exposure to interest rate movements on the 1:3 Basis Swaps. 

The Company's cross-currency interest rate swap was entered into as a result of an asset-backed security financing and was entered into at the securitization trust level with the counterparty. Trust related derivatives do not contain credit contingent features related to the Company or the trust's credit ratings. As such, there are no collateral requirements and as a result the impact of changes to foreign currency rates has no impact on the amount of collateral the Company would be required to deposit with the counterparty on this derivative.

6.    Investments

A summary of the Company's investments and restricted investments follows: 

																										
 	As of December 31, 2014	 	As of December 31, 2013	
 	Amortized cost	 	Gross unrealized gains	 	Gross unrealized losses (a)	 	Fair value	 	Amortized cost	 	Gross unrealized gains	 	Gross unrealized losses	 	Fair value	
 		 		 		 		 		 		 		 		
Investments:	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Available-for-sale investments:	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Student loan asset-backed and other debt securities (b)	$	131,589		 	6,204		 	(236	)	 	137,557		 	171,931		 	7,111		 	(1,241	)	 	177,801		
Equity securities	1,553		 	2,216		 	(33	)	 	3,736		 	1,502		 	1,783		 	(3	)	 	3,282		
Total available-for-sale investments	$	133,142		 	8,420		 	(269	)	 	141,293		 	173,433		 	8,894		 	(1,244	)	 	181,083		
Trading investments:	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Student loan asset-backed securities	 	 	 	 	 	 	7,830		 	 	 	 	 	 	 	10,957		
Total available-for-sale and trading investments	 	 	 	 	 	 	$	149,123		 	 	 	 	 	 	 	192,040		
Restricted Investments (c):	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Guaranteed investment contracts - held-to-maturity	 	 	 	 	 	 	$	50,276		 	 	 	 	 	 	 	7,285		

(a)	As of December 31, 2014 , the Company considered the decline in market value of its available-for-sale investments to be temporary in nature and did not consider any of its investments other-than-temporarily impaired.	

(b)	As of December 31, 2014 , the stated maturities of the Company's student loan asset-backed securities and other debt securities classified as available-for-sale are shown in the following table:	

							
Year of Maturity:	Amortized cost	 	Fair value	
Within 1 year	$	—		 	—		
1-5 years	386		 	386		
6-10 years	—		 	—		
After 10 years	131,203		 	137,171		
Total	$	131,589		 	137,557		

F-32

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

(c)	Restricted investments are included in "restricted cash and investments" in the Company's consolidated balance sheets. The Company's restricted investments include cash balances that the Company's indentured securitization trusts deposit in guaranteed investment contracts that are held for the related note holders. These investments are classified as held-to-maturity and the Company accounts for them at amortized cost, which approximates fair value.	
    
As of December 31, 2014 , the stated maturities of the Company's restricted investments, which are classified as held-to-maturity, are shown in the following table.

				
Year of Maturity:	 	
Within 1 year	$	—		
1-5 years	10,203		
6-10 years	—		
After 10 years	40,073		
Total	$	50,276		
T
The following table summarizes the amount included in "other income" in the consolidated statements of income related to the Company's investments classified as available-for-sale and trading.

											
 	 	Year ended December 31,	
 	 	2014	 	2013	 	2012	
Available-for-sale securities:	 	 	 	 	 	 	
Gross realized gains	 	$	8,581		 	6,270		 	6,120		
Gross realized losses	 	(75	)	 	(332	)	 	(322	)	
Trading securities:	 	 	 	 	 	 	
Unrealized (losses) gains, net	 	(135	)	 	221		 	254		
Realized (losses) gains, net	 	(1,082	)	 	5		 	1,459		
 	 	$	7,289		 	6,164		 	7,511		
The amounts reclassified from accumulated other comprehensive income related to the realized gains and losses on available-for-sale-securities is summarized below.

											
 	 	Year ended December 31,	
Affected line item in the consolidated statements of income - income (expense):	 	2014	 	2013	 	2012	
Other income	 	$	8,506		 	5,938		 	5,798		
Income tax expense	 	(3,147	)	 	(2,197	)	 	(2,145	)	
Net income	 	$	5,359		 	3,741		 	3,653		

7. Business Combination

Wilcomp Software, L.P. (d.b.a. RenWeb School Management Software) (“RenWeb”)

On June 3, 2014 , the Company purchased 100 percent of the ownership interests of RenWeb. RenWeb provides school information systems for private and faith-based schools that help schools automate administrative processes such as admissions, scheduling, student billing, attendance, and grade book management. The combination of RenWeb’s school administration software and the Company’s tuition management and financial needs assessment services is expected to significantly increase the value of the Company’s offerings in this area, allowing the Company to deliver a comprehensive suite of solutions to schools.

The initial consideration paid by the Company for RenWeb was $44.0 million . In addition to the initial purchase price, additional payments are to be paid by the Company to the former owners of RenWeb based on certain operating results and other performance measures of RenWeb as defined in the purchase agreement. The contingent payments, if any, are payable when earned, and the

F-33

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

potential undiscounted amount of all future payments that the Company could be required to make under the contingent consideration arrangement is between $0 and $4.0 million . Such payments, if any, will be paid no later than January 2017. As of the acquisition date, the Company accrued $2.3 million as additional consideration, which represented the estimated fair value of the contingent consideration arrangement. In December 2014, the Company reduced the estimated fair value of the contingent consideration by $1.3 million .

The following table summarizes the estimated fair values of the assets acquired and liabilities assumed at the acquisition date.

					
Cash and cash equivalents	 	$	326		
Accounts receivable	 	961		
Property and equipment	 	105		
Other assets	 	22		
Intangible assets	 	37,188		
Excess cost over fair value of net assets acquired (goodwill)	 	9,082		
Other liabilities	 	(1,341	)	
Net assets acquired	 	$	46,343		

The $37.2 million of acquired intangible assets on the date of acquisition had a weighted-average useful life of approximately 18 years . The intangible assets that made up this amount included customer relationships of $25.5 million ( 20 -year useful life), trade name of $6.4 million ( 20 -year useful life), computer software of $4.9 million ( 5 -year useful life), and non-competition agreements of $0.4 million ( 10 -year useful life).
The $9.1 million of goodwill was assigned to the Tuition Payment Processing and Campus Commerce operating segment and is expected to be deductible for tax purposes. The amount allocated to goodwill was primarily attributable to anticipated synergies as discussed previously.

The proforma impacts of the acquisition on the Company's historical results prior to the acquisition were not material.

8. Intangible Assets

Intangible assets consist of the following:

									
 	Weighted average remaining useful life as of December 31, 2014 (months)	 	As of December 31, 2014	 	As of December 31, 2013	
 		 		 		
Amortizable intangible assets:	 	 	 	
Customer relationships (net of accumulated amortization of $17,361 and $19,821, respectively)	209	 	$	27,330		 	6,132		
Computer software (net of accumulated amortization of $1,896 and $0, respectively)	42	 	6,969		 	—		
Trade names (net of accumulated amortization of $272 and $0, respectively)	233	 	6,150		 	—		
Content (net of accumulated amortization of $0)	24	 	1,800		 	—		
Covenants not to compete (net of accumulated amortization of $21 and $0, respectively)	113	 	333		 	—		
Total - amortizable intangible assets	176	 	$	42,582		 	6,132		

F-34

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

The Company recorded amortization expense on its intangible assets of $6.5 million , $3.3 million , and $19.0 million during the years ended December 31, 2014, 2013, and 2012 , respectively. The Company will continue to amortize intangible assets over their remaining useful lives. As of December 31, 2014 , the Company estimates it will record amortization expense as follows:

				
2015	$	8,695		
2016	6,249		
2017	4,652		
2018	3,533		
2019	2,861		
2020 and thereafter	16,592		
 	$	42,582		

9. Goodwill

The change in the carrying amount of goodwill by reportable operating segment was as follows:

																
 	Student Loan and Guaranty Servicing	 	Tuition Payment Processing and Campus Commerce	 	Asset Generation and Management (a)	 	Corporate and Other Activities	 	Total	
Balance as of December 31, 2012 and 2013	$	8,596		 	58,086		 	41,883		 	8,553		 	117,118		
Goodwill acquired during the period	—		 	9,082		 	—		 	—		 	9,082		
Balance as of December 31, 2014	$	8,596		 	67,168		 	41,883		 	8,553		 	126,200		

(a)	As a result of the Reconciliation Act of 2010, the Company no longer originates new FFELP loans, and net interest income from the Company's existing FFELP loan portfolio will decline over time as the Company's portfolio pays down. As a result, as this revenue stream winds down, goodwill impairment will be triggered for the Asset Generation and Management reporting unit due to the passage of time and depletion of projected cash flows stemming from its FFELP student loan portfolio. Management believes the elimination of new FFELP loan originations will not have an adverse impact on the fair value of the Company's other reporting units.	

The Company reviews goodwill for impairment annually. This annual review is completed by the Company as of November 30 of each year and whenever triggering events or changes in circumstances indicate its carrying value may not be recoverable.
For the 2012 , 2013 , and 2014 annual review of goodwill, the Company assessed qualitative factors and concluded it was not more likely than not that the fair value of its reporting units were less than their carrying amount. As such, the Company was not required to perform the two-step impairment test and concluded there was no impairment of goodwill.

F-35

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

10. Property and Equipment

Property and equipment consisted of the following:

									
 	 	 	As of December 31,	
 	Useful life	 	2014	 	2013	
Computer equipment and software	1-5 years	 	$	98,462		 	77,733		
Office furniture and equipment	3-7 years	 	12,265		 	9,843		
Leasehold improvements	1-15 years	 	3,645		 	3,618		
Transportation equipment	10 years	 	3,877		 	7,398		
Building and building improvements	5-39 years	 	11,336		 	10,366		
Land	—	 	700		 	700		
 	 	 	130,285		 	109,658		
Accumulated depreciation	 	 	84,391		 	75,829		
 	 	 	$	45,894		 	33,829		

Depreciation expense for the years ended December 31, 2014 , 2013 , and 2012 related to property and equipment was $14.6 million , $15.1 million , and $12.9 million , respectively.

11.    Shareholders’ Equity

Classes of Common Stock

The Company's common stock is divided into two classes. The Class B common stock has ten votes per share and the Class A common stock has one vote per share on all matters to be voted on by the Company's shareholders. Each Class B share is convertible at any time at the holder's option into one Class A share. With the exception of the voting rights and the conversion feature, the Class A and Class B shares are identical in terms of other rights, including dividend and liquidation rights.

Stock Repurchases

The Company has a stock repurchase program that expires on May 24, 2015 in which it can repurchase up to five million shares of its Class A common stock on the open market, through private transactions, or otherwise. As of December 31, 2014 , 3.5 million shares may still be purchased under the Company's stock repurchase program. Shares repurchased by the Company during 2014 , 2013 , and 2012 are shown in the table below.

												
 	 	Total shares repurchased	 	Purchase price (in thousands)	 	Average price of shares repurchased (per share)	
Year ended December 31, 2014	 	381,689		 	$	15,713		 	$	41.17		
Year ended December 31, 2013	 	393,259		 	13,136		 	33.40		
Year ended December 31, 2012	 	806,023		 	22,814		 	28.30		

F-36

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

12.  Earnings per Common Share

Presented below is a summary of the components used to calculate basic and diluted earnings per share. The Company applies the two-class method in computing both basic and diluted earnings per share, which requires the calculation of separate earnings per share amounts for common stock and unvested share-based awards. Unvested share-based awards that contain nonforfeitable rights to dividends are considered securities which participate in undistributed earnings with common stock.

																												
 	Year ended December 31,	
 	2014	 	2013	 	2012	
 	Common shareholders	 	Unvested restricted stock shareholders	 	Total	 	Common shareholders	 	Unvested restricted stock shareholders	 	Total	 	Common shareholders	 	Unvested restricted stock shareholders	 	Total	
Numerator:	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Net income attributable to Nelnet, Inc.	$	304,540		 	3,070		 	307,610		 	300,043		 	2,629		 	302,672		 	176,647		 	1,350		 	177,997		
 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Denominator:	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	 	
Weighted-average common shares outstanding - basic and diluted	46,005,915		 	463,700		 	46,469,615		 	46,165,785		 	404,529		 	46,570,314		 	47,010,034		 	359,297		 	47,369,331		
Earnings per share - basic and diluted	$	6.62		 	6.62		 	6.62		 	6.50		 	6.50		 	6.50		 	3.76		 	3.76		 	3.76		

Unvested restricted stock awards are the Company's only potential common shares and, accordingly, there were no awards that were antidilutive and not included in average shares outstanding for the diluted earnings per share calculation.

As of December 31, 2014 , a cumulative amount of 136,495 shares have been deferred by non-employee directors under the Directors Stock Compensation Plan and will become issuable upon the termination of service by the respective non-employee director on the board of directors. These shares are included in the Company's weighted average shares outstanding calculation.

13. Income Taxes

The Company is subject to income taxes in the United States, Canada, and Australia. Significant judgment is required in evaluating the Company's tax positions and determining the provision for income taxes. During the ordinary course of business, there are many transactions and calculations for which the ultimate tax determination is uncertain.
 
As required by the Income Taxes Topic of the FASB Accounting Standards Codification, the Company recognizes in the consolidated financial statements only those tax positions determined to be more likely than not of being sustained upon examination, based on the technical merits of the positions. It further requires that a change in judgment related to the expected ultimate resolution of uncertain tax positions be recognized in earnings in the period of such change.

F-37

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

As of December 31, 2014 , the total amount of gross unrecognized tax benefits (excluding the federal benefit received from state positions) was $21.3 million , which is included in “other liabilities” on the consolidated balance sheet. Of this total, $13.9 million (net of the federal benefit on state issues) represents the amount of unrecognized tax benefits that, if recognized, would favorably affect the effective tax rate in future periods. The Company currently anticipates uncertain tax positions will decrease by $3.7 million prior to December 31, 2015 as a result of a lapse of applicable statutes of limitations, settlements, correspondence with examining authorities, and recognition or measurement considerations with federal and state jurisdictions; however, actual developments in this area could differ from those currently expected. Of the anticipated $3.7 million decrease, $2.4 million , if recognized, would favorably affect the Company's effective tax rate. A reconciliation of the beginning and ending amount of gross unrecognized tax benefits follows:

							
 	Year ended December 31,	
 	2014	 	2013	
Gross balance - beginning of year	$	19,141		 	29,568		
Additions based on tax positions of prior years	1,421		 	996		
Additions based on tax positions related to the current year	4,393		 	3,812		
Settlements with taxing authorities	(833	)	 	(7,470	)	
Reductions for tax positions of prior years	(641	)	 	(6,470	)	
Reductions based on tax positions related to the current year	—		 	(272	)	
Reductions due to lapse of applicable statutes of limitations	(2,145	)	 	(1,023	)	
Gross balance - end of year	$	21,336		 	19,141		

All the reductions shown in the table above that are due to prior year tax positions and the lapse of statutes of limitations impacted the effective tax rate.

The Company's policy is to recognize interest and penalties accrued on uncertain tax positions as part of interest expense and other expense, respectively. As of both December 31, 2014 and 2013 , $2.1 million in accrued interest and penalties were included in “other liabilities” on the consolidated balance sheets. The Company recognized a decrease to interest expense related to uncertain tax positions of $1.3 million for the year ended December 31, 2013, and interest expense of $0.1 million and $2.7 million for the years ended December 31, 2014 and 2012 respectively. The Company reversed accrued penalties related to uncertain tax positions of $0.3 million in 2013 as a result of exam closures and statutes of limitation lapses. No penalties were accrued in 2014 and 2012 . The impact of timing differences and tax attributes are considered when calculating interest and penalty accruals associated with the unrecognized tax benefits.

The Company and its subsidiaries file a consolidated federal income tax return in the U.S. and the Company or one of its subsidiaries files income tax returns in various state, local, and foreign jurisdictions. The Company is no longer subject to U.S. federal income tax examinations for years prior to 2011. The Company is no longer subject to U.S. state/local income tax examinations by tax authorities prior to 2007. As of December 31, 2014 , the Company has significant tax uncertainties that remain unsettled in the following jurisdictions:

California        2010 through 2012
New York        2008 through 2011
Texas            2007 through 2009

F-38

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

The provision for income taxes consists of the following components:

										
 	Year ended December 31,	
 	2014	 	2013	 	2012	
Current:	 	 	 	 	 	
Federal	$	138,269		 	153,756		 	118,490		
State	2,545		 	4,776		 	1,383		
Foreign	(235	)	 	122		 	33		
Total current provision	140,579		 	158,654		 	119,906		
 	 	 	 	 	 	
Deferred:	 	 	 	 	 	
Federal	16,598		 	1,676		 	(23,460	)	
State	3,464		 	868		 	(358	)	
Foreign	(403	)	 	(5	)	 	(11	)	
Total deferred provision (benefit)	19,659		 	2,539		 	(23,829	)	
Provision for income tax expense	$	160,238		 	161,193		 	96,077		

The differences between the income tax provision computed at the statutory federal corporate tax rate and the financial statement provision for income taxes are shown below:

									
 	Year ended December 31,	
 	2014	 	2013	 	2012	
Tax expense at federal rate	35.0	  %	 	35.0	  %	 	35.0	  %	
Increase (decrease) resulting from:	 	 	 	 	 	
State tax, net of federal income tax benefit	0.7		 	0.8		 	0.5		
Provision for uncertain federal and state tax matters	0.4		 	(0.6)		 	0.2		
Tax credits	(0.4)		 	(0.4)		 	(0.6)		
Other	(1.4)		 	—		 	(0.1)		
Effective tax rate	34.3	  %	 	34.8	  %	 	35.0	  %	

F-39

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

The tax effect of temporary differences that give rise to deferred tax assets and liabilities include the following:

							
 	As of December 31,	
 	2014	 	2013	
Deferred tax assets:	 	 	 	
Student loans	$	21,139		 	25,967		
Intangible assets	12,682		 	23,675		
Securitizations	7,626		 	10,407		
Capital loss carry-back	3,974		 	—		
Accrued expenses	2,872		 	4,162		
Stock compensation	2,490		 	1,608		
Deferred revenue	1,548		 	777		
Other	109		 	28		
Total gross deferred tax assets	52,440		 	66,624		
Less valuation allowance	(304	)	 	(239	)	
Net deferred tax assets	52,136		 	66,385		
Deferred tax liabilities:	 	 	 	
Debt repurchases	24,918		 	32,286		
Loan origination services	19,258		 	23,750		
Basis in certain derivative contracts	15,692		 	2,137		
Depreciation	4,122		 	4,673		
Unrealized gain on debt and equity securities	3,016		 	2,830		
Partnership basis	1,143		 	—		
Total gross deferred tax liabilities	68,149		 	65,676		
Net deferred tax (liability) asset	$	(16,013	)	 	709		

The Company has performed an evaluation of the recoverability of deferred tax assets. In assessing the realizability of the Company's deferred tax assets, management considers whether it is more likely than not that some portion or all of the deferred tax assets will be realized. The ultimate realization of deferred tax assets is dependent upon the generation of future taxable income during the period in which those temporary differences become deductible. Management considers the scheduled reversals of deferred tax liabilities, projected taxable income, carry back opportunities, and tax planning strategies in making the assessment of the amount of the valuation allowance. With the exception of a portion of the Company's state net operating loss, it is management's opinion that it is more likely than not that the deferred tax assets will be realized and should not be reduced by a valuation allowance. The amount of deferred tax assets considered realizable could be reduced in the near term if estimates of future taxable income during the carry forward period are reduced.

Included on the balance sheet at December 31, 2014 and 2013 was a current income tax receivable of $10.2 million and a current income tax payable of $4.1 million , respectively.

F-40

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

14.    Segment Reporting

The Company has three reportable operating segments. The Company's reportable operating segments include:

•  Student Loan and Guaranty Servicing
•  Tuition Payment Processing and Campus Commerce
•  Asset Generation and Management

The Company earns fee-based revenue through its Student Loan and Guaranty Servicing and Tuition Payment Processing operating segments. In addition, the Company earns interest income on its student loan portfolio in its Asset Generation and Management operating segment. The Company’s operating segments are defined by the products and services they offer and the types of customers they serve, and they reflect the manner in which financial information is currently evaluated by management. See note 1, "Description of Business," for a description of each operating segment, including the primary products and services offered.

In 2014, management determined that the Company's Enrollment Services business no longer met the quantitative thresholds for which separate information about an operating segment is required. Prior period segment operating results were restated to conform to the current period presentation.

The management reporting process measures the performance of the Company’s operating segments based on the management structure of the Company, as well as the methodology used by management to evaluate performance and allocate resources. Executive management (the "chief operating decision maker") evaluates the performance of the Company’s operating segments based on their financial results prepared in conformity with U.S. GAAP.  

The accounting policies of the Company’s operating segments are the same as those described in the summary of significant accounting policies. Intersegment revenues are charged by a segment that provides a product or service to another segment.  Intersegment revenues and expenses are included within each segment consistent with the income statement presentation provided to management.  Income taxes are allocated based on 38% of income before taxes for each individual operating segment. The difference between the consolidated income tax expense and the sum of taxes calculated for each operating segment is included in income taxes in Corporate and Other Activities.

Corporate and Other Activities

Other business activities and operating segments that are not reportable are combined and included in Corporate and Other Activities. Corporate and Other Activities includes the following items:

•	Income earned on certain investment activities	
		
•	Interest expense incurred on unsecured debt transactions	
		
•	Other product and service offerings that are not considered reportable operating segments including, but not limited to, WRCM, the SEC-registered investment advisory subsidiary, and the Enrollment Services business	

Corporate and Other Activities also includes certain corporate activities and overhead functions related to executive management, human resources, accounting, legal, enterprise risk management, occupancy, and marketing. These costs are allocated to each operating segment based on estimated use of such activities and services.

Segment Results

The following tables include the results of each of the Company's reportable operating segments reconciled to the consolidated financial statements.

F-41

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

	
																			
 	Year ended December 31, 2014	
 	Student Loan and Guaranty Servicing	 	Tuition Payment Processing and Campus Commerce	 	Asset
Generation and
Management	 	Corporate and Other Activities	 	Eliminations	 	Total	
Total interest income	$	30		 	6		 	703,382		 	8,618		 	(2,236	)	 	709,800		
Interest expense	—		 	—		 	269,742		 	5,731		 	(2,236	)	 	273,237		
Net interest income	30		 	6		 	433,640		 	2,887		 	—		 	436,563		
Less provision for loan losses	—		 	—		 	9,500		 	—		 	—		 	9,500		
Net interest income after provision for loan losses	30		 	6		 	424,140		 	2,887		 	—		 	427,063		
Other income (expense):	 		 	 		 	 		 	 		 	 		 	 		
Loan and guaranty servicing revenue	240,414		 	—		 	—		 	—		 	—		 	240,414		
Intersegment servicing revenue	55,139		 	—		 	—		 	—		 	(55,139	)	 	—		
Tuition payment processing, school information, and campus commerce revenue	—		 	98,156		 	—		 	—		 	—		 	98,156		
Enrollment services revenue	—		 	—		 	—		 	82,883		 	—		 	82,883		
Other income	—		 	1,268		 	21,532		 	31,202		 	—		 	54,002		
Gain on sale of loans and debt repurchases, net	—		 	—		 	(1,357	)	 	5,008		 	—		 	3,651		
Derivative market value and foreign currency adjustments, net	—		 	—		 	42,935		 	(5,232	)	 	—		 	37,703		
Derivative settlements, net	—		 	—		 	(20,818	)	 	(1,025	)	 	—		 	(21,843	)	
Total other income (expense)	295,553		 	99,424		 	42,292		 	112,836		 	(55,139	)	 	494,966		
Operating expenses:	 		 	 		 	 		 	 		 	 		 	 		
Salaries and benefits	138,584		 	48,453		 	2,316		 	38,726		 	—		 	228,079		
Cost to provide enrollment services	—		 	—		 	—		 	53,307		 	—		 	53,307		
Depreciation and amortization	10,742		 	8,169		 	—		 	2,223		 	—		 	21,134		
Other	70,211		 	13,006		 	33,611		 	33,162		 	—		 	149,990		
Intersegment expenses, net	4,208		 	5,864		 	55,808		 	(10,741	)	 	(55,139	)	 	—		
Total operating expenses	223,745		 	75,492		 	91,735		 	116,677		 	(55,139	)	 	452,510		
Income (loss) before income taxes and corporate overhead allocation	71,838		 	23,938		 	374,697		 	(954	)	 	—		 	469,519		
Corporate overhead allocation	(9,029	)	 	(3,010	)	 	(5,017	)	 	17,056		 	—		 	—		
Income before income taxes	62,809		 	20,928		 	369,680		 	16,102		 	—		 	469,519		
Income tax (expense) benefit	(23,867	)	 	(7,952	)	 	(140,477	)	 	12,058		 	—		 	(160,238	)	
Net income	38,942		 	12,976		 	229,203		 	28,160		 	—		 	309,281		
  Net income attributable to noncontrolling interest	—		 	—		 	—		 	1,671		 	—		 	1,671		
Net income attributable to Nelnet, Inc.	$	38,942		 	12,976		 	229,203		 	26,489		 	—		 	307,610		
 	 	 	 	 	 	 	 	 	 	 	 	
Total assets	$	84,495		 	231,991		 	29,505,439		 	497,147		 	(220,929	)	 	30,098,143		

F-42

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

	
																			
 	Year ended December 31, 2013	
 	Student Loan and Guaranty Servicing	 	Tuition Payment Processing and Campus Commerce	 	Asset
Generation and
Management	 	Corporate and Other Activities	 	Eliminations	 	Total	
Total interest income	$	40		 	—		 	638,604		 	9,433		 	(3,267	)	 	644,810		
Interest expense	—		 	—		 	229,533		 	4,669		 	(3,267	)	 	230,935		
Net interest income	40		 	—		 	409,071		 	4,764		 	—		 	413,875		
Less provision for loan losses	—		 	—		 	18,500		 	—		 	—		 	18,500		
Net interest income after provision for loan losses	40		 	—		 	390,571		 	4,764		 	—		 	395,375		
Other income (expense):	 		 	 		 	 		 	 		 	 		 	 		
Loan and guaranty servicing revenue	243,428		 	—		 	—		 	—		 	—		 	243,428		
Intersegment servicing revenue	56,744		 	—		 	—		 	—		 	(56,744	)	 	—		
Tuition payment processing, school information, and campus commerce revenue	—		 	80,682		 	—		 	—		 	—		 	80,682		
Enrollment services revenue	—		 	—		 	—		 	98,078		 	—		 	98,078		
Other income	—		 	—		 	15,223		 	32,218		 	(1,143	)	 	46,298		
Gain on sale of loans and debt repurchases	—		 	—		 	11,004		 	695		 	—		 	11,699		
Derivative market value and foreign currency adjustments, net	—		 	—		 	35,256		 	13,337		 	—		 	48,593		
Derivative settlements, net	—		 	—		 	(27,966	)	 	(1,670	)	 	—		 	(29,636	)	
Total other income (expense)	300,172		 	80,682		 	33,517		 	142,658		 	(57,887	)	 	499,142		
Operating expenses:	 		 	 		 	 		 	 		 	 		 	 		
Salaries and benefits	119,092		 	37,575		 	2,292		 	37,210		 	—		 	196,169		
Cost to provide enrollment services	—		 	—		 	—		 	64,961		 	—		 	64,961		
Depreciation and amortization	11,419		 	4,518		 	—		 	2,374		 	—		 	18,311		
Other	79,116		 	9,147		 	30,945		 	31,477		 	(1,143	)	 	149,542		
Intersegment expenses, net	4,359		 	5,989		 	57,572		 	(11,176	)	 	(56,744	)	 	—		
Total operating expenses	213,986		 	57,229		 	90,809		 	124,846		 	(57,887	)	 	428,983		
Income before income taxes and corporate overhead allocation	86,226		 	23,453		 	333,279		 	22,576		 	—		 	465,534		
Corporate overhead allocation	(6,150	)	 	(1,957	)	 	(3,896	)	 	12,003		 	—		 	—		
Income before income taxes	80,076		 	21,496		 	329,383		 	34,579		 	—		 	465,534		
Income tax (expense) benefit	(30,430	)	 	(8,168	)	 	(125,165	)	 	2,570		 	—		 	(161,193	)	
Net income	49,646		 	13,328		 	204,218		 	37,149		 	—		 	304,341		
  Net income attributable to noncontrolling interest	—		 	—		 	—		 	1,669		 	—		 	1,669		
Net income attributable to Nelnet, Inc.	$	49,646		 	13,328		 	204,218		 	35,480		 	—		 	302,672		
Total assets	$	84,986		 	219,064		 	27,387,461		 	425,959		 	(346,621	)	 	27,770,849		

F-43

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

	
																			
 	Year ended December 31, 2012	
 	Student Loan and Guaranty Servicing	 	Tuition Payment Processing and Campus Commerce	 	Asset
Generation and
Management	 	Corporate and Other Activities	 	Eliminations	 	Total	
Total interest income	$	53		 	8		 	610,194		 	7,305		 	(3,707	)	 	613,853		
Interest expense	—		 	—		 	263,788		 	8,485		 	(3,707	)	 	268,566		
Net interest income	53		 	8		 	346,406		 	(1,180	)	 	—		 	345,287		
Less provision for loan losses	—		 	—		 	21,500		 	—		 	—		 	21,500		
Net interest income after provision for loan losses	53		 	8		 	324,906		 	(1,180	)	 	—		 	323,787		
Other income (expense):	 		 	 		 	 		 	 		 	 		 	 		
Loan and guaranty servicing revenue	209,748		 	—		 	—		 	—		 	—		 	209,748		
Intersegment servicing revenue	65,376		 	—		 	—		 	—		 	(65,376	)	 	—		
Tuition payment processing, school information, and campus commerce revenue	—		 	74,410		 	—		 	—		 	—		 	74,410		
Enrollment services revenue	—		 	—		 	—		 	117,925		 	—		 	117,925		
Other income	—		 	—		 	18,219		 	21,257		 	—		 	39,476		
Gain on sale of loans and debt repurchases	—		 	—		 	3,814		 	325		 	—		 	4,139		
Derivative market value and foreign currency adjustments, net	—		 	—		 	(51,809	)	 	4,415		 	—		 	(47,394	)	
Derivative settlements, net	—		 	—		 	(11,792	)	 	(2,230	)	 	—		 	(14,022	)	
Total other income (expense)	275,124		 	74,410		 	(41,568	)	 	141,692		 	(65,376	)	 	384,282		
Operating expenses:	 		 	 		 	 		 	 		 	 		 	 		
Salaries and benefits	115,126		 	34,314		 	2,252		 	41,134		 	—		 	192,826		
Cost to provide enrollment services	—		 	—		 	—		 	78,375		 	—		 	78,375		
Depreciation and amortization	18,415		 	7,240		 	—		 	7,970		 	—		 	33,625		
Other	70,505		 	10,439		 	16,435		 	31,359		 	—		 	128,738		
Intersegment expenses, net	5,280		 	5,383		 	66,215		 	(11,502	)	 	(65,376	)	 	—		
Total operating expenses	209,326		 	57,376		 	84,902		 	147,336		 	(65,376	)	 	433,564		
Income (loss) before income taxes and corporate overhead allocation	65,851		 	17,042		 	198,436		 	(6,824	)	 	—		 	274,505		
Corporate overhead allocation	(5,904	)	 	(1,968	)	 	(5,306	)	 	13,178		 	—		 	—		
Income before income taxes	59,947		 	15,074		 	193,130		 	6,354		 	—		 	274,505		
Income tax (expense) benefit	(22,780	)	 	(5,728	)	 	(73,387	)	 	5,818		 	—		 	(96,077	)	
Net income	37,167		 	9,346		 	119,743		 	12,172		 	—		 	178,428		
  Net income attributable to noncontrolling interest	—		 	—		 	—		 	431		 	—		 	431		
Net income attributable to Nelnet, Inc.	$	37,167		 	9,346		 	119,743		 	11,741		 	—		 	177,997		
Total assets	$	90,959		 	150,600		 	26,463,551		 	260,905		 	(358,120	)	 	26,607,895		

15. Major Customer

The Company earns loan servicing revenue from a servicing contract with the Department that currently expires on June 16, 2019. Revenue earned by the Company's Student Loan and Guaranty Servicing operating segment related to this contract was $124.4 million , $97.4 million , and $69.5 million for the year s ended December 31, 2014, 2013, and 2012 , respectively.

16. Legal Proceedings and Regulatory Matters

Legal Proceedings

General

The Company is subject to various legal proceedings that arise in the normal course of business, including the legal proceedings discussed below. These matters frequently involve claims by student loan borrowers disputing the manner in which their student loans have been serviced or the accuracy of reports to credit bureaus, claims by student loan borrowers or other consumers alleging that state or Federal consumer protection laws have been violated in the process of collecting loans or conducting other business activities, and disputes with other business entities. From time to time, lawsuits may be brought as, or subsequently amended to assert claims in the form of, putative class action cases.

F-44

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

In evaluating each of its legal proceedings, the Company considers many factors that involve significant risks and uncertainties inherent in the overall litigation process, including (i) the amount of damages and the nature of any other relief sought in the proceeding, if specified; (ii) whether the proceeding is at an early stage; (iii) the impact of discovery; (iv) whether novel or unsettled legal theories are at issue; (v) the outcome of pending motions or appeals; (vi) whether there are significant factual issues to be resolved; (vii) whether class action status is sought and the Company's views of the likelihood of a class being certified by the court and the ultimate size of the class; (viii) the jurisdiction in which the proceeding is pending; (ix) the Company's views of the merits of the claims and of the strength of the Company's defenses; and (x) the progress of any negotiations with opposing parties. In assessing whether a legal proceeding may be material, the Company considers these and other quantitative and qualitative factors, including whether disclosure of the proceeding might be important to a reader of the Company's financial statements in light of all of the information about the Company that is available to the reader.

Actions Requesting Certifications of Classes

Proceedings or complaints that involve or ask for certifications of classes generally expand the scope of legal defense costs, as well as alleged potential claim amounts. The Company is currently subject to legal proceedings in which the plaintiffs have made allegations that one or more putative classes should be certified by the applicable court. With respect to the three proceedings specifically discussed below, it is significant to note that two matters have been settled and terminated for immaterial amounts, no putative class has actually been certified in the other proceeding still pending, the Company's position is that class certification would be inappropriate in that pending proceeding, and the Company has been granted a motion for a summary judgment dismissing the case and intends to vigorously contest the appeal and class certification in the remaining matter.

Bais Yaakov of Spring Valley v. Peterson's Nelnet, LLC

On January 4, 2011, a complaint against Peterson's Nelnet, LLC (“Peterson's”), a subsidiary of Nelnet, Inc. ("Nelnet"), was filed in the U.S. Federal District Court for the District of New Jersey. The complaint alleged that Peterson's sent six advertising faxes to the named plaintiff in 2008-2009 that were not the result of express invitation or permission granted by the plaintiff and did not include certain opt out language. The complaint also alleged that such faxes violated the Federal Telephone Consumer Protection Act (the “TCPA”), purportedly entitling the plaintiff to $500 per violation, trebled for willful violations for each of the six faxes. The complaint further alleged that Peterson's had sent putative class members more than 10,000 faxes that violated the TCPA, amounting to more than $5 million in statutory penalty damages and more than $15 million if trebled for willful violations. The complaint sought to establish a class action. On January 23, 2014, Peterson's and the named plaintiff reached an agreement in principle whereby Peterson's would, without admitting any wrongdoing or liability, settle all claims in the lawsuit, including potential class action claims, for payment of an immaterial amount. The settlement agreement in principle was finalized and received court approval on January 26, 2015.

Than Zaw v. Nelnet, Inc.

On January 18, 2013, a Third Amended Complaint was served on Nelnet in connection with a lawsuit by Than Zaw against Nelnet (erroneously referred to in the lawsuit as Nelnet Business Solutions, Inc.) in the Superior Court of the State of California, Contra Costa County. The case was subsequently moved to the U.S. Federal District Court for the Northern District of California. The lawsuit was originally instituted on December 30, 2010, and alleged that Nelnet violated the California Fair Debt Collection Practices Act in its interactions with the plaintiff, a California resident. The plaintiff's Third Amended Complaint added additional allegations claiming that Nelnet violated Section 632 of the California Penal Code by allegedly recording one or more telephone calls to the plaintiff without the plaintiff's consent, and sought $5,000 in statutory damages per alleged violation. The Third Amended Complaint further alleged that Nelnet improperly recorded telephone calls to other California residents without such persons' consent, and sought to establish a class action with respect to the California Section 632 claim. On October 16, 2013, Nelnet and the named plaintiff reached an agreement in principle whereby Nelnet would, without admitting any wrongdoing or liability, settle all claims in the lawsuit, including potential class action claims, for payment of an immaterial amount. The settlement agreement in principle was finalized and received court approval on November 13, 2014.

F-45

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

Grant Keating v. Peterson's Nelnet, LLC et al

On August 6, 2012, an Amended Complaint was served on Peterson's, CUnet, LLC (“CUnet”), a subsidiary of Nelnet, and on
Nelnet (collectively, the "Keating Defendants"), in connection with a lawsuit by Grant Keating in the U.S. Federal District Court for the Northern District of Ohio (the “Ohio District Court”). The lawsuit was originally instituted on August 24, 2011, and alleges that the Keating Defendants sent an advertising text message to the named plaintiff in June 2011 using an automatic telephone dialing system, and without the plaintiff's express consent. The complaint also alleges that this text message violated the TCPA, purportedly entitling the plaintiff to $500 , trebled for a willful violation. The complaint further alleges that the Keating Defendants sent putative class members similar text messages using an automatic telephone dialing system, without such purported class members' consent. The complaint seeks to establish a class action. On August 29, 2013, the Keating Defendants filed motions for summary judgment, and the named plaintiff filed a motion for class certification. On May 12, 2014, the Ohio District Court granted the Keating Defendants' motion for summary judgment, dismissing the case. On September 8, 2014, the named plaintiff filed an appeal brief with the Circuit Court of Appeals and on October 22, 2014, the Keating Defendants filed a responsive brief. As of the filing date of this report, the Ohio District Court has not established, recognized, or certified a class. The Keating Defendants intend to continue to defend themselves vigorously in this lawsuit.

Due to the uncertainty and risks inherent in class determination and the overall litigation process, the Company believes that a meaningful estimate of a reasonably possible loss, if any, or range of reasonably possible losses, if any, for this lawsuit cannot currently be made.

Regulatory Matters

Consumer Financial Protection Bureau Examination

The Dodd-Frank Wall Street Reform and Consumer Protection Act (the "Dodd-Frank Act") established the Consumer Financial Protection Bureau (the "CFPB"), which has broad authority to regulate a wide range of consumer financial products and services. On December 3, 2013, the CFPB issued a rule that allows the CFPB to supervise nonbank student loan servicers that handle more than one million borrowers, including the Company, thus giving the CFPB broad authority to examine, investigate, supervise, and otherwise regulate the Company's businesses, including the authority to impose fines and require changes with respect to any practices that the CFPB finds to be unfair, deceptive, or abusive.

The CFPB is currently conducting its initial supervisory examination of the large nonbank student loan servicers, including the Company. If the CFPB were to determine the Company was not in compliance, it is possible that this could result in material adverse consequences, including, without limitation, settlements, fines, penalties, adverse regulatory actions, changes in the Company's practices, or other actions. However, the Company is unable to estimate at this time any potential financial or other impact that could result from the CFPB's examination, in the event that any adverse regulatory actions occur.

17. Operating Leases

The Company is committed under noncancelable operating leases for office space and equipment. Total rental expense incurred by the Company for the years ended December 31, 2014 , 2013 , and 2012 was $8.8 million , $8.1 million , and $8.1 million , respectively. Minimum future rentals, as of December 31, 2014 , under noncancelable operating leases are shown below:

				
2015	$	4,468		
2016	4,106		
2017	3,127		
2018	2,669		
2019	2,404		
2020 and thereafter	6,273		
 	$	23,047		

F-46

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

18. Defined Contribution Benefit Plan

The Company has a 401(k) savings plan that covers substantially all of its employees. Employees may contribute up to 100 percent of their pre‑tax salary, subject to IRS limitations. The Company matches up to 100 percent on the first 3 percent of contributions and 50 percent on the next 2 percent . The Company made contributions to the plan of $4.2 million , $3.8 million , and $3.6 million during the years ended December 31, 2014 , 2013 , and 2012 , respectively.

19. Stock Based Compensation Plans

Restricted Stock Plan

The following table summarizes restricted stock activity:

									
 	Year ended December 31,	
 	2014	 	2013	 	2012	
Non-vested shares at beginning of year	407,051		 	378,671		 	285,718		
Granted	189,716		 	131,933		 	168,833		
Vested	(77,219	)	 	(62,491	)	 	(41,089	)	
Canceled	(20,085	)	 	(41,062	)	 	(34,791	)	
Non-vested shares at end of year	499,463		 	407,051		 	378,671		

As of December 31, 2014 , there was $9.0 million of unrecognized compensation cost included in “additional paid-in capital” on the consolidated balance sheet related to restricted stock, which is expected to be recognized as compensation expense as shown in the table below.

				
2015	$	3,694		
2016	2,174		
2017	1,261		
2018	736		
2019	439		
2020 and thereafter	694		
 	$	8,998		

For the years ended December 31, 2014 , 2013 , and 2012 , the Company recognized compensation expense of $4.6 million , $3.1 million , and $2.2 million , respectively, related to shares issued under the restricted stock plan, which is included in "salaries and benefits" on the consolidated statements of income.

Employee Share Purchase Plan

The Company has an employee share purchase plan pursuant to which employees are entitled to purchase Class A common stock from payroll deductions at a 15 percent discount from market value. During the years ended December 31, 2014 , 2013 , and 2012 , the Company recognized compensation expense of approximately $131,000 , $148,000 , and $114,000 , respectively, in connection with issuing 18,140  shares, 18,004  shares, and 21,766  shares, respectively, under this plan.

Non-employee Directors Compensation Plan

The Company has a compensation plan for non-employee directors pursuant to which non-employee directors can elect to receive their annual retainer fees in the form of cash or Class A common stock. If a nonemployee director elects to receive Class A common stock, the number of shares of Class A common stock that are awarded is equal to the amount of the annual retainer fee otherwise payable in cash divided by 85 percent of the fair market value of a share of Class A common stock on the date the fee is payable. Non-employee directors who choose to receive Class A common stock may also elect to defer receipt of the Class A common stock until termination of their service on the board of directors.

F-47

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

For the years ended December 31, 2014 , 2013 , and 2012 , the Company recognized approximately $777,000 , $673,000 , and $688,000 , respectively, of expense related to this plan. The following table provides the number of shares awarded under this plan for the years ended December 31, 2014 , 2013 , and 2012 .

	
									
 	Shares issued - not deferred	 	Shares- deferred	 	Total	
Year ended December 31, 2014	8,067		 	10,175		 	18,242		
Year ended December 31, 2013	10,156		 	5,279		 	15,435		
Year ended December 31, 2012	16,561		 	16,700		 	33,261		

As of December 31, 2014 , a cumulative amount of 136,495 shares have been deferred by directors and will be issued upon the termination of their service on the board of directors. These shares are included in the Company's weighted average shares outstanding calculation.

20.	Related Parties	

Transactions with Union Financial Services

Union Financial Services, Inc. ("UFS") is owned 50 percent by Michael S. Dunlap, Executive Chairman and a member of the board of directors and a significant shareholder of the Company, and 50 percent by Stephen F. Butterfield, Vice Chairman and a member of the board of directors of the Company. During 2013, the Company purchased an aircraft for total consideration of $5.8 million and sold an interest in such aircraft to UFS for $2.0 million . After the completion of this transaction, the Company and UFS own 65 percent and 35 percent of the aircraft, respectively.

Transactions with Union Bank and Trust Company

Union Bank and Trust Company ("Union Bank") is controlled by Farmers & Merchants Investment Inc. (“F&M”), which owns a majority of Union Bank's common stock and a minority share of Union Bank's non-voting preferred stock. Mr. Dunlap, along with his spouse and children, owns or controls a significant portion of the stock of F&M, and Mr. Dunlap's sister, Angela L. Muhleisen, along with her husband and children, also owns or controls a significant portion of F&M stock. Mr. Dunlap serves as a Director and Chairman of F&M. Ms. Muhleisen serves as Director and President of F&M and as a Director, Chairperson, President, and Chief Executive Officer of Union Bank. Union Bank is deemed to have beneficial ownership of a significant number of shares of the Company because it serves in a capacity of trustee or account manager for various trusts and accounts holding shares of the Company, and may share voting and/or investment power with respect to such shares. Mr. Dunlap and Ms. Muhleisen beneficially own a significant percent of the voting rights of the Company's outstanding common stock.

The Company has entered into certain contractual arrangements with Union Bank. These transactions are summarized below.

Loan Purchases and Sales

During the years ended December 31, 2014 , 2013 , and 2012 , the Company purchased FFELP student loans from Union Bank of $0.2 million (par value), $478.4 million (par value), and $0.3 million (par value), respectively. Loans purchased during 2013 were purchased at a discount of $11.4 million . No discount or premium was paid for loans purchased during 2014 and 2012 .

During 2014, the Company sold $16.5 million (par value) of private education loans to Union Bank. No discount or premium was received.

On December 22, 2014, the Company entered into an agreement with Union Bank in which the Company will provide marketing, origination, and loan servicing services to Union Bank related to private education loans. The Company has committed to purchase, or arrange for a designee to purchase, all volume originated by Union Bank under this agreement. No loans were originated under this agreement in 2014.

F-48

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

Loan Servicing

The Company serviced $581.4 million , $598.9 million , and $445.8 million of FFELP and private education loans for Union Bank as of December 31, 2014 , 2013 , and 2012 , respectively Servicing revenue earned by the Company from servicing loans for Union Bank was $0.4 million , $1.3 million , and $1.7 million for the years ended December 31, 2014 , 2013 , and 2012 , respectively. In September 2013, the servicing agreement between the Company and Union Bank was amended to change the calculation of servicing fees paid by Union Bank, which led to a decrease in the servicing revenue earned by the Company from Union Bank in 2014 compared to 2013. As of December 31, 2014 and 2013 , accounts receivable includes approximately $36,000 and $40,000 , respectively, due from Union Bank for loan servicing.

Funding - Participation Agreement

The Company maintains an agreement with Union Bank, as trustee for various grantor trusts, under which Union Bank has agreed to purchase from the Company participation interests in student loans (the “FFELP Participation Agreement”). The Company uses this facility as a source to fund FFELP student loans. As of December 31, 2014 and 2013 , $543.0 million and $342.5 million , respectively, of loans were subject to outstanding participation interests held by Union Bank, as trustee, under this agreement. The agreement automatically renews annually and is terminable by either party upon five business days notice. This agreement provides beneficiaries of Union Bank's grantor trusts with access to investments in interests in student loans, while providing liquidity to the Company on a short-term basis. The Company can participate loans to Union Bank to the extent of availability under the grantor trusts, up to $750 million or an amount in excess of $750 million if mutually agreed to by both parties. Loans participated under this agreement have been accounted for by the Company as loan sales. Accordingly, the participation interests sold are not included on the Company's consolidated balance sheets.

Subparticipation Agreement

On January 1, 2014, the Company subparticipated the Company's participation interest in a loan receivable from an unrelated third party to Union Bank. As of December 31, 2014 , the participated portion of the loan was $2.6 million , with an obligation to fund an additional $0.5 million . As part of this agreement, Union Bank will pay the Company monthly servicing fees equal to 40 basis points on the participated portion of the outstanding principal balance of the loan.

Operating Cash Accounts

The majority of the Company's cash operating accounts are maintained at Union Bank. The Company also invests amounts in the Short term Federal Investment Trust (“STFIT”) of the Student Loan Trust Division of Union Bank, which are included in “cash and cash equivalents - held at a related party” and “restricted cash - due to customers” on the accompanying consolidated balance sheets. As of December 31, 2014 and 2013 , the Company had $107.6 million and $81.0 million , respectively, invested in the STFIT or deposited at Union Bank in operating accounts, of which $14.9 million and $26.3 million as of December 31, 2014 and 2013 , respectively, represented cash collected for customers. Interest income earned by the Company on the amounts invested in the STFIT for the years ended December 31, 2014 , 2013 , and 2012 , was $0.2 million , $0.1 million , and $0.2 million , respectively.

529 Plan Administration Services

The Company provides certain 529 Plan administration services to certain college savings plans (the “College Savings Plans”) through a contract with Union Bank, as the program manager. Union Bank is entitled to a fee as program manager pursuant to its program management agreement with the College Savings Plans. For the years ended December 31, 2014 , 2013 , and 2012 , the Company has received fees of $3.4 million , $2.8 million , and $1.7 million , respectively, from Union Bank related to the administration services provided to the College Savings Plans.

Lease Arrangements

Union Bank leases approximately 4,000 square feet in the Company's corporate headquarters building. Union Bank paid the Company approximately $76,000 , $72,000 , and $74,000 for commercial rent and storage income during 2014 , 2013 , and 2012 , respectively. The lease agreement expires on June 30, 2018.

F-49

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

The Company had a lease agreement with Union Bank under which the Company leased office space. The Company paid Union Bank approximately $71,000 , $159,000 , and $43,000 during 2014 , 2013 , and 2012 , respectively. The lease agreement expired in May 2014.

Other Fees Paid to Union Bank

During the years ended December 31, 2014 , 2013 , and 2012 , the Company paid Union Bank approximately $57,000 , $107,000 , and $92,000 , respectively, in commissions; approximately $117,000 , $140,000 , and $187,000 , respectively, in cash management fees, and approximately $311,000 , $52,000 , and $0 , respectively, in connection with servicing opportunities for various asset classes. In addition, the Company pays Union Bank $36,000 each year for administrative services.

Other Fees Received from Union Bank

During the years ended December 31, 2014 , 2013 , and 2012 , Union Bank paid the Company approximately $178,000 , $170,000 , and $152,000 , respectively, under an employee sharing arrangement and approximately $14,000 , $18,000 , and $31,000 , respectively, for health and productivity services.

401(k) Plan Administration

Union Bank administers the Company's 401(k) defined contribution plan. Fees paid to Union Bank to administer the plan are paid by the plan participants and were approximately $450,000 , $370,000 , and $305,000 during the years ended December 31, 2014 , 2013 , and 2012 , respectively.

Investment Services

Union Bank has established various trusts whereby Union Bank serves as trustee for the purpose of purchasing, holding, managing, and selling investments in student loan asset-backed securities. On May 9, 2011, WRCM, an SEC-registered investment advisor and a subsidiary of the Company, entered into a management agreement with Union Bank, effective as of May 1, 2011, under which WRCM performs various advisory and management services on behalf of Union Bank with respect to investments in securities by the trusts, including identifying securities for purchase or sale by the trusts. The agreement provides that Union Bank will pay to WRCM annual fees of 25 basis points on the outstanding balance of the investments in the trusts.  As of December 31, 2014 , the outstanding balance of investments in the trusts was $536.0 million . In addition, Union Bank will pay additional fees to WRCM of up to 50 percent of the gains from the sale of securities from the trusts.  For the years ended December 31, 2014 , 2013 , and 2012 , the Company earned $13.4 million , $12.9 million , and $8.4 million , respectively, of fees under this agreement.

On January 20, 2012, WRCM entered into a management agreement with Union Bank under which it was designated to serve as investment advisor with respect to the assets within several trusts established by Mr. Dunlap. Union Bank serves as trustee for the trusts. Per the terms of this agreement, Union Bank pays WRCM five basis points of the aggregate value of the assets of the trusts as of the last day of each calendar quarter. Mr. Dunlap contributed a total of 3,375,000 shares of the Company's Class B common stock to the trusts upon the establishment thereof. For the years ended December 31, 2014 , 2013 , and 2012 , the Company earned approximately $66,000 , $61,000 , and $44,000 , respectively, of fees under this agreement.

As of December 31, 2014 and 2013 , accounts receivable included $1.7 million and $3.3 million , respectively, due from Union Bank related to fees earned by WRCM from the investment services described above.

WRCM has established five private investment funds for the primary purpose of purchasing, selling, investing, and trading, directly or indirectly, in student loan asset-backed securities, and to engage in financial transactions related thereto. Mr. Dunlap, UFS, Jeffrey R. Noordhoek (an executive officer of the Company), F&M, Ms. Muhleisen and her spouse, and WRCM have invested in certain of these funds. Based upon the current level of holdings by non-affiliated limited partners, the management agreements provide non-affiliated limited partners the ability to remove WRCM as manager without cause. WRCM earns 50 basis points (annually) on the outstanding balance of the investments in these funds, of which WRCM pays approximately 50 percent of such amount to Union Bank as custodian.  As of December 31, 2014 , the outstanding balance of investments in these five funds was $144.9 million . For the years ended December 31, 2014 , 2013 , and 2012 , the Company paid Union Bank $0.3 million , $0.3 million , and $0.1 million , respectively, as custodian.

F-50

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

21.  Fair Value

The following tables present the Company’s financial assets and liabilities that are measured at fair value on a recurring basis. There were no transfers into or out of level 1, level 2, or level 3 for the year ended December 31, 2014 .

																			
 	As of December 31, 2014	 	As of December 31, 2013	
 	Level 1	 	Level 2	 	Total	 	Level 1	 	Level 2	 	Total	
Assets:	 	 	 	 	 	 	 	 	 	 	 	
Investments: (a)	 	 	 	 	 	 	 	 	 	 	 	
Student loan asset-backed securities	$	—		 	145,000		 	145,000		 	—		 	188,279		 	188,279		
Equity securities	3,736		 	—		 	3,736		 	3,282		 	—		 	3,282		
Debt securities	387		 	—		 	387		 	479		 	—		 	479		
      Total investments	4,123		 	145,000		 	149,123		 	3,761		 	188,279		 	192,040		
Fair value of derivative instruments (b)	—		 	64,392		 	64,392		 	—		 	62,507		 	62,507		
      Total assets	$	4,123		 	209,392		 	213,515		 	3,761		 	250,786		 	254,547		
Liabilities:	 	 	 	 	 	 	 	 	 	 	 	
Fair value of derivative instruments (b):	$	—		 	32,842		 	32,842		 	—		 	17,969		 	17,969		
      Total liabilities	$	—		 	32,842		 	32,842		 	—		 	17,969		 	17,969		

(a)	Investments represent investments recorded at fair value on a recurring basis. Level 1 investments are measured based upon quoted prices and include investments traded on an active exchange, such as the New York Stock Exchange, and corporate bonds, mortgage-backed securities, U.S. government bonds, and U.S. Treasury securities that trade in active markets. Level 2 investments include student loan asset-backed securities. The fair value for the student loan asset-backed securities is determined using indicative quotes from broker-dealers or an income approach valuation technique (present value using the discount rate adjustment technique) that considers, among other things, rates currently observed in publicly traded debt markets for debt of similar terms issued by companies with comparable credit risk.	

(b)	All derivatives are accounted for at fair value on a recurring basis.  The fair value of derivative financial instruments is determined using a market approach in which derivative pricing models use the stated terms of the contracts and observable yield curves, forward foreign currency exchange rates, and volatilities from active markets.  	

When determining the fair value of derivatives, the Company takes into account counterparty credit risk for positions where it is exposed to the counterparty on a net basis by assessing exposure net of collateral held. The net exposures for each counterparty are adjusted based on market information available for the specific counterparty.

F-51

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

The following table summarizes the fair values of all of the Company’s financial instruments on the consolidated balance sheets:

	
																
 	As of December 31, 2014	
 	Fair value	 	Carrying value	 	Level 1	 	Level 2	 	Level 3	
Financial assets:	 	 	 	 	 	 	 	 	 	
Student loans receivable	$	28,954,266		 	28,005,195		 	—		 	—		 	28,954,266		
Cash and cash equivalents	130,481		 	130,481		 	130,481		 	—		 	—		
Investments	149,123		 	149,123		 	4,123		 	145,000		 	—		
Restricted cash	800,164		 	800,164		 	800,164		 	—		 	—		
Restricted cash – due to customers	118,488		 	118,488		 	118,488		 	—		 	—		
Restricted investments	50,276		 	50,276		 	50,276		 	—		 	—		
Accrued interest receivable	351,588		 	351,588		 	—		 	351,588		 	—		
Derivative instruments	64,392		 	64,392		 	—		 	64,392		 	—		
Financial liabilities:	 		 	 		 	 	 	 	 	 	
Bonds and notes payable	27,809,997		 	28,027,350		 	—		 	27,809,997		 	—		
Accrued interest payable	25,904		 	25,904		 	—		 	25,904		 	—		
Due to customers	118,488		 	118,488		 	118,488		 	—		 	—		
Derivative instruments	32,842		 	32,842		 	—		 	32,842		 	—		

	
																
 	As of December 31, 2013	
 	Fair value	 	Carrying value	 	Level 1	 	Level 2	 	Level 3	
Financial assets:	 	 	 	 	 	 	 	 	 	
Student loans receivable	$	26,641,383		 	25,907,589		 	—		 	—		 	26,641,383		
Cash and cash equivalents	63,267		 	63,267		 	63,267		 	—		 	—		
Investments	192,040		 	192,040		 	3,761		 	188,279		 	—		
Restricted cash	727,838		 	727,838		 	727,838		 	—		 	—		
Restricted cash – due to customers	167,576		 	167,576		 	167,576		 	—		 	—		
Restricted investments	7,285		 	7,285		 	7,285		 	—		 	—		
Accrued interest receivable	314,553		 	314,553		 	—		 	314,553		 	—		
Derivative instruments	62,507		 	62,507		 	—		 	62,507		 	—		
Financial liabilities:	 		 	 		 	 	 	 	 	 	
Bonds and notes payable	25,577,250		 	25,955,289		 	—		 	25,577,250		 	—		
Accrued interest payable	21,725		 	21,725		 	—		 	21,725		 	—		
Due to customers	167,576		 	167,576		 	167,576		 	—		 	—		
Derivative instruments	17,969		 	17,969		 	—		 	17,969		 	—		

The methodologies for estimating the fair value of financial assets and liabilities that are measured at fair value on a recurring basis are previously discussed.  The remaining financial assets and liabilities were estimated using the following methods and assumptions:

Student Loans Receivable

If the Company has the ability and intent to hold loans for the foreseeable future, such loans are held for investment and carried at amortized cost. Fair values for student loan receivables were determined by modeling loan cash flows using stated terms of the assets and internally-developed assumptions to determine aggregate portfolio yield, net present value, and average life. The significant assumptions used to project cash flows are prepayment speeds, default rates, cost of funds, required return on equity, and future interest rate and index relationships. A number of significant inputs into the models are internally derived and not observable to market participants.

Cash and Cash Equivalents, Restricted Cash, Restricted Cash – Due to Customers, Restricted Investments, Accrued Interest Receivable/Payable and Due to Customers

The carrying amount approximates fair value due to the variable rate of interest and/or the short maturities of these instruments.

F-52

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

Bonds and Notes Payable

Bonds and notes payable are accounted for at cost in the financial statements except when denominated in a foreign currency. Foreign currency-denominated borrowings are re-measured at current spot rates in the financial statements. The fair value of bonds and notes payable was determined from quotes from broker-dealers or through standard bond pricing models using the stated terms of the borrowings, observable yield curves, and market credit spreads. Fair value adjustments for unsecured corporate debt are made based on indicative quotes from observable trades.

Limitations

The fair value estimates are made at a specific point in time based on relevant market information and information about the financial instruments. Because no market exists for a significant portion of the Company's financial instruments, fair value estimates are based on judgments regarding future expected loss experience, current economic conditions, risk characteristics of various financial instruments, and other factors. These estimates are subjective in nature and involve uncertainties and matters of significant judgment and therefore cannot be determined with precision. Therefore, the calculated fair value estimates in many instances cannot be substantiated by comparison to independent markets and, in many cases, may not be realizable in a current sale of the instrument.  Changes in assumptions could significantly affect the estimates.

22. Quarterly Financial Information (Unaudited)

													
 	2014	
 	First quarter	 	Second quarter	 	Third quarter	 	Fourth quarter	
Net interest income	$	98,871		 	107,713		 	117,487		 	112,492		
Less provision for loan losses	2,500		 	1,500		 	2,000		 	3,500		
Net interest income after provision for loan losses	96,371		 	106,213		 	115,487		 	108,992		
Loan and guaranty servicing revenue	64,757		 	66,460		 	52,659		 	56,538		
Tuition payment processing and campus commerce revenue	25,235		 	21,834		 	26,399		 	24,688		
Enrollment services revenue	22,011		 	20,145		 	22,936		 	17,791		
Other income	18,131		 	15,315		 	7,650		 	12,906		
Gain on sale of loans and debt repurchases, net	39		 	18		 	—		 	3,594		
Derivative market value and foreign currency adjustments and derivative settlements, net	(4,265	)	 	1,570		 	24,203		 	(5,648	)	
Salaries and benefits	(52,484	)	 	(53,888	)	 	(61,098	)	 	(60,609	)	
Cost to provide enrollment services	(14,475	)	 	(13,311	)	 	(14,178	)	 	(11,343	)	
Depreciation and amortization	(4,783	)	 	(5,214	)	 	(5,493	)	 	(5,644	)	
Operating expenses - other	(35,627	)	 	(40,377	)	 	(36,676	)	 	(37,310	)	
Income tax expense	(40,611	)	 	(43,078	)	 	(46,513	)	 	(30,036	)	
Net income	74,299		 	75,687		 	85,376		 	73,919		
Net income attributable to noncontrolling interest	513		 	693		 	157		 	308		
Net income attributable to Nelnet, Inc.	$	73,786		 	74,994		 	85,219		 	73,611		
Earnings per common share:	 	 	 	 	 	 	 	
Net income attributable to Nelnet, Inc. shareholders - basic and diluted	$	1.59		 	1.61		 	1.84		 	1.59		

F-53

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

	
													
 	2013	
 	First quarter	 	Second quarter	 	Third quarter	 	Fourth quarter	
Net interest income	$	98,798		 	101,419		 	104,922		 	108,736		
Less provision for loan losses	5,000		 	5,000		 	5,000		 	3,500		
Net interest income after provision for loan losses	93,798		 	96,419		 	99,922		 	105,236		
Loan and guaranty servicing revenue	55,601		 	60,078		 	64,582		 	63,167		
Tuition payment processing and campus commerce revenue	23,411		 	18,356		 	19,927		 	18,988		
Enrollment services revenue	28,957		 	24,823		 	22,563		 	21,735		
Other income	9,416		 	12,288		 	8,613		 	15,981		
Gain on sale of loans and debt repurchases, net	1,407		 	7,355		 	2,138		 	799		
Derivative market value and foreign currency adjustments and derivative settlements, net	1,072		 	40,188		 	(16,648	)	 	(5,655	)	
Salaries and benefits	(47,905	)	 	(47,432	)	 	(48,712	)	 	(52,120	)	
Cost to provide enrollment services	(19,642	)	 	(16,787	)	 	(14,668	)	 	(13,864	)	
Depreciation and amortization	(4,377	)	 	(4,320	)	 	(4,340	)	 	(5,274	)	
Operating expenses - other	(34,941	)	 	(34,365	)	 	(39,887	)	 	(40,349	)	
Income tax expense	(38,447	)	 	(54,746	)	 	(30,444	)	 	(37,556	)	
Net income	68,350		 	101,857		 	63,046		 	71,088		
Net income attributable to noncontrolling interest	271		 	614		 	216		 	568		
Net income attributable to Nelnet, Inc.	$	68,079		 	101,243		 	62,830		 	70,520		
Earnings per common share:	 	 	 	 	 	 	 	
Net income attributable to Nelnet, Inc. shareholders - basic and diluted	$	1.46		 	2.17		 	1.35		 	1.52		

F-54

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

23. Condensed Parent Company Financial Statements

The following represents the condensed balance sheets as of December 31, 2014 and 2013 and condensed statements of income, comprehensive income, and cash flows for each of the years in the three-year period ended December 31, 2014 for Nelnet, Inc.

The Company is limited in the amount of funds that can be transferred to it by its subsidiaries through intercompany loans, advances, or cash dividends. These limitations relate to the restrictions by trust indentures under the education lending subsidiaries debt financing arrangements. The amounts of cash and investments restricted in the respective reserve accounts of the education lending subsidiaries are shown on the consolidated balance sheets as restricted cash and investments.

							
Balance Sheets	
(Parent Company Only)	
As of December 31, 2014 and 2013	
 	2014	 	2013	
Assets:	 	 	 	
Cash and cash equivalents	$	30,712		 	24,032		
Investments	136,432		 	175,887		
Investment in subsidiary debt	122,057		 	233,095		
Restricted cash	127		 	3,763		
Investment in subsidiaries	1,300,032		 	957,676		
Other assets	283,831		 	272,910		
Fair value of derivative instruments	64,392		 	25,673		
Total assets	$	1,937,583		 	1,693,036		
Liabilities:	 	 	 	
Notes payable	$	149,265		 	191,457		
Other liabilities	50,253		 	39,620		
Fair value of derivative instruments	12,387		 	17,969		
Total liabilities	211,905		 	249,046		
Equity:	 	 	 	
Nelnet, Inc. shareholders' equity:	 	 	 	
Common stock	463		 	464		
Additional paid-in capital	17,290		 	24,887		
Retained earnings	1,702,560		 	1,413,492		
Accumulated other comprehensive earnings	5,135		 	4,819		
Total Nelnet, Inc. shareholders' equity	1,725,448		 	1,443,662		
Noncontrolling interest	230		 	328		
Total equity	1,725,678		 	1,443,990		
Total liabilities and shareholders' equity	$	1,937,583		 	1,693,036		

F-55

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

	
										
Statements of Income	
(Parent Company Only)	
Years ended December 31, 2014, 2013, and 2012	
 	2014	 	2013	 	2012	
Investment interest	$	6,863		 	7,911		 	5,186		
Interest on bonds and notes payable	5,492		 	4,433		 	3,607		
Net interest income	1,371		 	3,478		 	1,579		
Other income (expense):	 		 	 		 	 	
Other income	8,943		 	7,112		 	8,010		
Gain from debt repurchases	6,685		 	11,905		 	4,487		
Equity in subsidiaries income	316,934		 	275,989		 	224,011		
Derivative market value adjustments and derivative settlements, net	14,963		 	28,134		 	(47,262	)	
Total other income	347,525		 	323,140		 	189,246		
Operating expenses	5,598		 	5,626		 	1,867		
Income before income taxes	343,298		 	320,992		 	188,958		
Income tax expense	(34,017	)	 	(16,651	)	 	(10,530	)	
Net income	309,281		 	304,341		 	178,428		
Net income attributable to noncontrolling interest	1,671		 	1,669		 	431		
Net income attributable to Nelnet, Inc.	$	307,610		 	302,672		 	177,997		

	
										
Statements of Comprehensive Income	
(Parent Company Only)	
Years ended December 31, 2014, 2013, and 2012	
 	2014	 	2013	 	2012	
Net income	$	309,281		 	304,341		 	178,428		
Other comprehensive income:	 	 	 	 	 	
Available-for-sale securities:	 	 	 	 	 	
Unrealized holding gains arising during period, net	9,006		 	9,134		 	10,230		
Less reclassification adjustment for gains recognized in net income, net of losses	(8,506	)	 	(5,938	)	 	(5,798	)	
Income tax effect	(184	)	 	(1,190	)	 	(1,619	)	
Total other comprehensive income	316		 	2,006		 	2,813		
Comprehensive income	309,597		 	306,347		 	181,241		
Comprehensive income attributable to noncontrolling interest	1,671		 	1,669		 	431		
Comprehensive income attributable to Nelnet, Inc.	$	307,926		 	304,678		 	180,810		

F-56

NELNET, INC. AND SUBSIDIARIES
Notes to Consolidated Financial Statements – (continued)
(Dollars in thousands, except share amounts, unless otherwise noted)

	
										
Statements of Cash Flows	
(Parent Company Only)	
Years ended December 31, 2014, 2013, and 2012	
 	2014	 	2013	 	2012	
Net income attributable to Nelnet, Inc.	$	307,610		 	302,672		 	177,997		
Net income attributable to noncontrolling interest	1,671		 	1,669		 	431		
Net income	309,281		 	304,341		 	178,428		
Adjustments to reconcile net income to net cash (used by) provided by operating activities:	 	 	 	 	 	
Depreciation and amortization	303		 	284		 	249		
Derivative market value adjustment	(36,979	)	 	(57,525	)	 	30,041		
Proceeds (payments) to terminate and/or amend derivative instruments, net	1,765		 	(6,469	)	 	(6,005	)	
Payment for interest rate swap option	(9,087	)	 	—		 	—		
Equity in earnings of subsidiaries	(316,934	)	 	(275,989	)	 	(224,011	)	
Gain from sale of available-for-sale securities, net	(8,506	)	 	(5,938	)	 	(5,798	)	
Gain from debt repurchases	(6,685	)	 	(11,905	)	 	(4,487	)	
Other non-cash items	5,396		 	3,835		 	3,569		
Decrease in other assets	4,057		 	209,896		 	168,656		
Increase (decrease) in other liabilities	12,512		 	16,205		 	(38,971	)	
Net cash (used by) provided by operating activities	(44,877	)	 	176,735		 	101,671		
Cash flows from investing activities	 	 	 	 	 	
Decrease (increase) in restricted cash	3,636		 	59,495		 	(29,082	)	
Purchases of available-for-sale securities	(192,315	)	 	(217,415	)	 	(186,727	)	
Proceeds from sales of available-for-sale securities	240,371		 	116,337		 	162,533		
Capital contributions to/from subsidiaries, net	(25,017	)	 	—		 	—		
Sales (purchases) of subsidiary debt, net	111,038		 	(66,272	)	 	(6,584	)	
Purchases of other investments, net	(14,769	)	 	(11,758	)	 	—		
Net cash provided by (used in) investing activities	122,944		 	(119,613	)	 	(59,860	)	
Cash flows from financing activities:	 	 	 	 	 	
Payments on notes payable	(63,084	)	 	(147,080	)	 	(109,748	)	
Proceeds from issuance of notes payable	27,577		 	135,000		 	153,380		
Payments of debt issuance costs	(512	)	 	(644	)	 	(1,111	)	
Dividends paid	(18,542	)	 	(18,569	)	 	(66,237	)	
Repurchases of common stock	(15,713	)	 	(13,136	)	 	(22,763	)	
Proceeds from issuance of common stock	656		 	561		 	480		
Payments received on employee stock notes receivable	—		 	—		 	1,140		
Issuance of noncontrolling interest	201		 	5		 	5		
Distribution to noncontrolling interest	(1,970	)	 	(1,351	)	 	(431	)	
Net cash used in financing activities	(71,387	)	 	(45,214	)	 	(45,285	)	
Net increase (decrease) in cash and cash equivalents	6,680		 	11,908		 	(3,474	)	
Cash and cash equivalents, beginning of period	24,032		 	12,124		 	15,598		
Cash and cash equivalents, end of period	$	30,712		 	24,032		 	12,124		

F-57

APPENDIX A

Description of
The Federal Family Education Loan Program

The Federal Family Education Loan Program

The Higher Education Act provided for a program of federal insurance for student loans as well as reinsurance of student loans guaranteed or insured by state agencies or private non-profit corporations.

The Higher Education Act authorized certain student loans to be insured and reinsured under the Federal Family Education Loan Program (“FFELP”). The Student Aid and Fiscal Responsibility Act, enacted into law on March 30, 2010, as part of the Health Care and Education Reconciliation Act of 2010, terminated the authority to make FFELP loans. As of July 1, 2010, no new FFELP loans can be disbursed.

Generally, a student was eligible for loans made under the Federal Family Education Loan Program only if he or she:

•	had been accepted for enrollment or was enrolled in good standing at an eligible institution of higher education;	

•	was carrying or planning to carry at least one-half the normal full-time workload, as determined by the institution, for the course of study the student was pursuing;	

•	was not in default on any federal education loans;	

•	had not committed a crime involving fraud in obtaining funds under the Higher Education Act which funds had not been fully repaid; and	

•	met other applicable eligibility requirements.	

Eligible institutions included higher educational institutions and vocational schools that complied with specific federal regulations. Each loan is evidenced by an unsecured note.

The Higher Education Act also establishes maximum interest rates for each of the various types of loans. These rates vary not only among loan types, but also within loan types depending upon when the loan was made or when the borrower first obtained a loan under the Federal Family Education Loan Program. The Higher Education Act allows lesser rates of interest to be charged.

Types of loans

Four types of loans were available under the Federal Family Education Loan Program:

•	Subsidized Stafford Loans	
		
•	Unsubsidized Stafford Loans	
		
•	PLUS Loans	
		
•	Consolidation Loans	

These loan types vary as to eligibility requirements, interest rates, repayment periods, loan limits, eligibility for interest subsidies, and special allowance payments. Some of these loan types have had other names in the past. References to these various loan types include, where appropriate, their predecessors.

The primary loan under the Federal Family Education Loan Program is the Subsidized Stafford Loan. Students who were not eligible for Subsidized Stafford Loans based on their economic circumstances might have obtained Unsubsidized Stafford Loans. Graduate or professional students and parents of dependent undergraduate students might have obtained PLUS Loans. Consolidation Loans were available to borrowers with existing loans made under the Federal Family Education Loan Program and other federal programs to consolidate repayment of the borrower's existing loans. Prior to July 1, 1994, the Federal Family Education Loan Program also offered Supplemental Loans for Students (“SLS Loans”) to graduate and professional students and independent undergraduate students and, under certain circumstances, dependent undergraduate students, to supplement their Stafford Loans.

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Subsidized Stafford Loans

General.  Subsidized Stafford Loans were eligible for insurance and reinsurance under the Higher Education Act if the eligible student to whom the loan was made was accepted or was enrolled in good standing at an eligible institution of higher education or vocational school and carried at least one-half the normal full-time workload at that institution. Subsidized Stafford Loans had limits as to the maximum amount which could be borrowed for an academic year and in the aggregate for both undergraduate and graduate or professional study. Both annual and aggregate limitations excluded loans made under the PLUS Loan Program. The Secretary of Education had discretion to raise these limits to accommodate students undertaking specialized training requiring exceptionally high costs of education.

Subsidized Stafford Loans were made only to student borrowers who met the needs tests provided in the Higher Education Act. Provisions addressing the implementation of needs analysis and the relationship between unmet need for financing and the availability of Subsidized Stafford Loan Program funding have been the subject of frequent and extensive amendments.

Interest rates for Subsidized Stafford Loans.  For Stafford Loans first disbursed to a “new” borrower (a “new” borrower is defined for purposes of this section as one who had no outstanding balance on a Federal Family Education Loan Program loan on the date the new promissory note was signed) for a period of enrollment beginning before January 1, 1981, the applicable interest rate is fixed at 7%.

For Stafford Loans first disbursed to a “new” borrower, for a period of enrollment beginning on or after January 1, 1981, but before September 13, 1983, the applicable interest rate is fixed at 9%.

For Stafford Loans first disbursed to a “new” borrower, for a period of enrollment beginning on or after September 13, 1983, but before July 1, 1988, the applicable interest rate is fixed at 8%.

For Stafford Loans first disbursed to a borrower with an outstanding balance on a PLUS, SLS, or Consolidation Loan, but not on a Stafford Loan, where the new loan is intended for a period of enrollment beginning before July 1, 1988, the applicable interest rate is fixed at 8%.

For Stafford Loans first disbursed before October 1, 1992, to a “new” borrower or to a borrower with an outstanding balance on a PLUS, SLS, or Consolidation Loan, but not a Stafford Loan, where the new loan is intended for a period of enrollment beginning on or after July 1, 1988, the applicable interest rate is as follows:

•	Original fixed interest rate of 8% for the first 48 months of repayment. Beginning on the first day of the 49 th month of repayment, the interest rate increased to a fixed rate of 10% thereafter. Loans in this category were subject to excess interest rebates and have been converted to a variable interest rate based on the bond equivalent rate of the 91-day Treasury bill auctioned at the final auction before the preceding June 1, plus 3.25%. The variable interest rate is adjusted annually on July 1. The maximum interest rate for loans in this category is 10%.	

For Stafford Loans first disbursed on or after July 23, 1992, but before July 1, 1994, to a borrower with an outstanding Stafford Loan made with a 7%, 8%, 9%, or 8%/10% fixed interest rate, the original, applicable interest rate is the same as the rate provided on the borrower's previous Stafford Loan (i.e., a fixed rate of 7%, 8%, 9%, or 8%/10%). Loans in this category were subject to excess interest rebates and have been converted to a variable interest rate based on the bond equivalent rate of the 91-day Treasury bill auctioned at the final auction before the preceding June 1, plus 3.1%. The variable interest rate is adjusted annually on July 1. The maximum interest rate for a loan in this category is equal to the loan's previous fixed rate (i.e., 7%, 8%, 9%, or 10%).

For Stafford Loans first disbursed on or after October 1, 1992, but before December 20, 1993, to a borrower with an outstanding balance on a PLUS, SLS, or Consolidation Loan, but not on a Stafford Loan, the original, applicable interest rate is fixed at 8%. Loans in this category were subject to excess interest rebates and have been converted to a variable interest rate based on the bond equivalent rate of the 91-day Treasury bill auctioned at the final auction before the preceding June 1, plus 3.1%. The variable interest rate is adjusted annually on July 1. The maximum interest rate for a loan in this category is 8%.

For Stafford Loans first disbursed on or after October 1, 1992, but before July 1, 1994, to a “new” borrower, the applicable interest rate is variable and is based on the bond equivalent rate of the 91-day Treasury bill auctioned at the final auction before the preceding June 1, plus 3.1%. The variable interest rate is adjusted annually on July 1. The maximum interest rate for a loan in this category is 9%.

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For Stafford Loans first disbursed on or after December 20, 1993, but before July 1, 1994, to a borrower with an outstanding balance on a PLUS, SLS, or Consolidation Loan, but not on a Stafford Loan, the applicable interest rate is variable and is based on the bond equivalent rate of the 91-day Treasury bill auctioned at the final auction before the preceding June 1, plus 3.1%. The variable interest rate is adjusted annually on July 1. The maximum interest rate for a loan in this category is 9%.

For Stafford Loans first disbursed on or after July 1, 1994, but before July 1, 1995, where the loan is intended for a period of enrollment that includes or begins on or after July 1, 1994, the applicable interest rate is variable and is based on the bond equivalent rate of the 91-day Treasury bill auctioned at the final auction before the preceding June 1, plus 3.1%. The variable interest rate is adjusted annually on July 1. The maximum interest rate for a loan in this category is 8.25%.

For Stafford Loans first disbursed on or after July 1, 1995, but before July 1, 1998, the applicable interest rate is as follows:

•	When the borrower is in school, in grace, or in an authorized period of deferment, the applicable interest rate is variable and is based on the bond equivalent rate of the 91-day Treasury bill auctioned at the final auction before the preceding June 1, plus 2.5%. The variable interest rate is adjusted annually on July 1. The maximum interest rate is 8.25%.	

•	When the borrower is in repayment or in a period of forbearance, the applicable interest rate is variable and is based on the bond equivalent rate of the 91-day Treasury bill auctioned at the final auction before the preceding June 1, plus 3.1%. The variable interest rate is adjusted annually on July 1. The maximum interest rate is 8.25%.	

For Stafford Loans first disbursed on or after July 1, 1998, but before July 1, 2006, the applicable interest rate is as follows:

•	When the borrower is in school, in grace, or in an authorized period of deferment, the applicable interest rate is variable and is based on the bond equivalent rate of the 91-day Treasury bill auctioned at the final auction before the preceding June 1, plus 1.7%. The variable interest rate is adjusted annually on July 1. The maximum interest rate is 8.25%.	

•	When the borrower is in repayment or in a period of forbearance, the applicable interest rate is variable and is based on the bond equivalent rate of the 91-day Treasury bill auctioned at the final auction before the preceding June 1, plus 2.3%. The variable interest rate is adjusted annually on July 1. The maximum interest rate is 8.25%.	

For Stafford Loans first disbursed on or after July 1, 2006, the applicable interest rate is fixed at 6.80%. However, for Stafford Loans for undergraduates, the applicable interest rate was reduced in phases for which the first disbursement was made on or after:

•	July 1, 2008 and before July 1, 2009, the applicable interest rate is fixed at 6.00%,	

•	July 1, 2009 and before July 1, 2010, the applicable interest rate is fixed at 5.60%.	

Unsubsidized Stafford Loans

General.  The Unsubsidized Stafford Loan program was created by Congress in 1992 for students who did not qualify for Subsidized Stafford Loans due to parental and/or student income and assets in excess of permitted amounts. These students were entitled to borrow the difference between the Stafford Loan maximum for their status (dependent or independent) and their Subsidized Stafford Loan eligibility through the Unsubsidized Stafford Loan Program. The general requirements for Unsubsidized Stafford Loans, including special allowance payments, are essentially the same as those for Subsidized Stafford Loans. However, the terms of the Unsubsidized Stafford Loans differ materially from Subsidized Stafford Loans in that the federal government will not make interest subsidy payments and the loan limitations were determined without respect to the expected family contribution. The borrower is required to either pay interest from the time the loan is disbursed or the accruing interest is capitalized when repayment begins at the end of a deferment or forbearance, when the borrower is determined to no longer have a partial financial hardship under the Income-Based Repayment plan or when the borrower leaves the plan. Unsubsidized Stafford Loans were not available before October 1, 1992. A student meeting the general eligibility requirements for a loan under the Federal Family Education Loan Program was eligible for an Unsubsidized Stafford Loan without regard to need.

Interest rates for Unsubsidized Stafford Loans.  Unsubsidized Stafford Loans are subject to the same interest rate provisions as Subsidized Stafford Loans, with the exception of Unsubsidized Stafford Loans first disbursed on or after July 1, 2008, which retain a fixed interest rate of 6.80%.

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PLUS Loans

General.  PLUS Loans were made to parents, and under certain circumstances spouses of remarried parents, of dependent undergraduate students. Effective July 1, 2006, graduate and professional students were eligible borrowers under the PLUS Loan program. For PLUS Loans made on or after July 1, 1993, the borrower could not have an adverse credit history as determined by criteria established by the Secretary of Education. The basic provisions applicable to PLUS Loans are similar to those of Stafford Loans with respect to the involvement of guarantee agencies and the Secretary of Education in providing federal insurance and reinsurance on the loans. However, PLUS Loans differ significantly, particularly from the Subsidized Stafford Loans, in that federal interest subsidy payments are not available under the PLUS Loan Program and special allowance payments are more restricted.

Interest rates for PLUS Loans.  For PLUS Loans first disbursed on or after January 1, 1981, but before October 1, 1981, the applicable interest rate is fixed at 9%.

For PLUS Loans first disbursed on or after October 1, 1981, but before November 1, 1982, the applicable interest rate is fixed at 14%.

For PLUS Loans first disbursed on or after November 1, 1982, but before July 1, 1987, the applicable interest rate is fixed at 12%.
Beginning July 1, 2001, for PLUS Loans first disbursed on or after July 1, 1987, but before October 1, 1992, the applicable interest rate is variable and is based on the weekly average one-year constant maturity Treasury bill yield for the last calendar week ending on or before June 26 preceding July 1 of each year, plus 3.25%. The variable interest rate is adjusted annually on July 1. The maximum interest rate is 12%. Prior to July 1, 2001, PLUS Loans in this category had interest rates which were based on the 52-week Treasury bill auctioned at the final auction held prior to the preceding June 1, plus 3.25%. The annual (July 1) variable interest rate adjustment was applicable prior to July 1, 2001, as was the maximum interest rate of 12%. PLUS Loans originally made at a fixed interest rate, which have been refinanced for purposes of securing a variable interest rate, are subject to the variable interest rate calculation described in this paragraph.

Beginning July 1, 2001, for PLUS Loans first disbursed on or after October 1, 1992, but before July 1, 1994, the applicable interest rate is variable and is based on the weekly average one-year constant maturity Treasury yield for the last calendar week ending on or before June 26 preceding July 1 of each year, plus 3.1%. The variable interest rate is adjusted annually on July 1. The maximum interest rate is 10%. Prior to July 1, 2001, PLUS Loans in this category had interest rates which were based on the 52-week Treasury bill auctioned at the final auction held prior to the preceding June 1, plus 3.1%. The annual (July 1) variable interest rate adjustment was applicable prior to July 1, 2001, as was the maximum interest rate of 10%.

Beginning July 1, 2001, for PLUS Loans first disbursed on or after July 1, 1994, but before July 1, 1998, the applicable interest rate is variable and is based on the weekly average one-year constant maturity Treasury yield for the last calendar week ending on or before June 26 preceding July 1 of each year, plus 3.1%. The variable interest rate is adjusted annually on July 1. The maximum interest rate is 9%. Prior to July 1, 2001, PLUS Loans in this category had interest rates which were based on the 52-week Treasury bill auctioned at the final auction held prior to the preceding June 1, plus 3.1%. The annual (July 1) variable interest rate adjustment was applicable prior to July 1, 2001, as was the maximum interest rate of 9%.

For PLUS Loans first disbursed on or after July 1, 1998, but before July 1, 2006, the applicable interest rate is variable and is based on the bond equivalent rate of the 91-day Treasury bill auctioned at the final auction before the preceding June 1 of each year, plus 3.1%. The variable interest rate is adjusted annually on July 1. The maximum interest rate is 9%.

For PLUS Loans first disbursed on or after July 1, 2006, the applicable interest rate is fixed at 8.5%.

SLS Loans

General.  SLS Loans were limited to graduate or professional students, independent undergraduate students, and dependent undergraduate students, if the students' parents were unable to obtain a PLUS Loan. Except for dependent undergraduate students, eligibility for SLS Loans was determined without regard to need. SLS Loans were similar to Stafford Loans with respect to the involvement of guarantee agencies and the Secretary of Education in providing federal insurance and reinsurance on the loans. However, SLS Loans differed significantly, particularly from Subsidized Stafford Loans, because federal interest subsidy payments were not available under the SLS Loan Program and special allowance payments were more restricted. The SLS Loan Program was discontinued on July 1, 1994.

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Interest rates for SLS Loans.  The applicable interest rates on SLS Loans made before October 1, 1992, and on SLS Loans originally made at a fixed interest rate, which have been refinanced for purposes of securing a variable interest rate, are identical to the applicable interest rates described for PLUS Loans made before October 1, 1992.

For SLS Loans first disbursed on or after October 1, 1992, but before July 1, 1994, the applicable interest rate is as follows:

•	Beginning July 1, 2001, the applicable interest rate is variable and is based on the weekly average one-year constant maturity Treasury yield for the last calendar week ending on or before June 26 preceding July 1 of each year, plus 3.1%. The variable interest rate is adjusted annually on July 1. The maximum interest rate is 11%. Prior to July 1, 2001, SLS Loans in this category had interest rates which were based on the 52-week Treasury bill auctioned at the final auction held prior to the preceding June 1, plus 3.1%. The annual (July 1) variable interest rate adjustment was applicable prior to July 1, 2001, as was the maximum interest rate of 11%.	

Consolidation Loans

General.  The Higher Education Act authorized a program under which certain borrowers could consolidate their various federally insured education loans into a single loan insured and reinsured on a basis similar to Stafford Loans. Consolidation Loans could be obtained in an amount sufficient to pay outstanding principal, unpaid interest, late charges, and collection costs on federally insured or reinsured student loans incurred under the Federal Family Education Loan and Direct Loan Programs, including PLUS Loans made to the consolidating borrower, as well as loans made under the Perkins Loan (formally National Direct Student Loan Program), Federally Insured Student Loan (FISL), Nursing Student Loan (NSL), Health Education Assistance Loan (HEAL), and Health Professions Student Loan (HPSL) Programs. To be eligible for a FFELP Consolidation Loan, a borrower had to:

•	have outstanding indebtedness on student loans made under the Federal Family Education Loan Program and/or certain other federal student loan programs; and	

•	be in repayment status or in a grace period on loans to be consolidated.	

Borrowers who were in default on loans to be consolidated had to first make satisfactory arrangements to repay the loans to the respective holder(s) or had to agree to repay the consolidating lender under an income-based repayment arrangement in order to include the defaulted loans in the Consolidation Loan. For applications received on or after January 1, 1993, borrowers could add additional loans to a Consolidation Loan during the 180-day period following the origination of the Consolidation Loan.

A married couple who agreed to be jointly liable on a Consolidation Loan for which the application was received on or after January 1, 1993, but before July 1, 2006, was treated as an individual for purposes of obtaining a Consolidation Loan.

Interest rates for Consolidation Loans.  For Consolidation Loans disbursed before July 1, 1994, the applicable interest rate is fixed at the greater of:

•	9%, or	

•	The weighted average of the interest rates on the loans consolidated, rounded to the nearest whole percent.	

For Consolidation Loans disbursed on or after July 1, 1994, based on applications received by the lender before November 13, 1997, the applicable interest rate is fixed and is based on the weighted average of the interest rates on the loans consolidated, rounded up to the nearest whole percent.

For Consolidation Loans on which the application was received by the lender between November 13, 1997, and September 30, 1998, inclusive, the applicable interest rate is variable according to the following:

•	For the portion of the Consolidation Loan which is comprised of FFELP, Direct, FISL, Perkins, HPSL, or NSL loans, the variable interest rate is based on the bond equivalent rate of the 91-day Treasury bills auctioned at the final auction before the preceding June 1, plus 3.1%. The variable interest rate for this portion of the Consolidation Loan is adjusted annually on July 1. The maximum interest rate for this portion of the Consolidation Loan is 8.25%.	

•	For the portion of the Consolidation Loan which is attributable to HEAL Loans (if applicable), the variable interest rate is based on the average of the bond equivalent rates of the 91-day Treasury bills auctioned for the quarter ending	

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June 30, plus 3.0%. The variable interest rate for this portion of the Consolidation Loan is adjusted annually on July 1. There is no maximum interest rate for the portion of a Consolidation Loan that is represented by HEAL Loans.

For Consolidation Loans on which the application was received by the lender on or after October 1, 1998, the applicable interest rate is determined according to the following:

•	For the portion of the Consolidation Loan which is comprised of FFELP, Direct, FISL, Perkins, HPSL, or NSL loans, the applicable interest rate is fixed and is based on the weighted average of the interest rates on the non-HEAL loans being consolidated, rounded up to the nearest one-eighth of one percent. The maximum interest rate for this portion of the Consolidation Loan is 8.25%.	

•	For the portion of the Consolidation Loan which is attributable to HEAL Loans (if applicable), the applicable interest rate is variable and is based on the average of the bond equivalent rates of the 91-day Treasury bills auctioned for the quarter ending June 30, plus 3.0%. The variable interest rate for this portion of the Consolidation Loan is adjusted annually on July 1. There is no maximum interest rate for the portion of the Consolidation Loan that is represented by HEAL Loans.	

For a discussion of required payments that reduce the return on Consolidation Loans, see “Fees - Rebate fee on Consolidation Loans” in this Appendix.

Interest rate during active duty

The Higher Education Opportunity Act of 2008 revised the Servicemembers Civil Relief Act to include FFEL Program loans. Interest charges on FFEL Program loans are capped at 6% during a period of time on or after August 14, 2008, in which a borrower has served or is serving on active duty in the Armed Forces, National Oceanic and Atmospheric Administration, Public Health Services, or National Guard. The interest charge cap includes the interest rate in addition to any fees, service charges, and other charges related to the loan. The cap is applicable to loans made prior to the date the borrower was called to active duty.

Maximum loan amounts

Each type of loan was subject to certain limits on the maximum principal amount, with respect to a given academic year and in the aggregate. Consolidation Loans were limited only by the amount of eligible loans to be consolidated. PLUS Loans were limited to the difference between the cost of attendance and the other aid available to the student. Stafford Loans, subsidized and unsubsidized, were subject to both annual and aggregate limits according to the provisions of the Higher Education Act.

Loan limits for Subsidized Stafford and Unsubsidized Stafford Loans.  Dependent and independent undergraduate students were subject to the same annual loan limits on Subsidized Stafford Loans; independent students were allowed greater annual loan limits on Unsubsidized Stafford Loans. A student who had not successfully completed the first year of a program of undergraduate education could borrow up to $3,500 in Subsidized Stafford Loans in an academic year. A student who had successfully completed the first year, but who had not successfully completed the second year, could borrow up to $4,500 in Subsidized Stafford Loans per academic year. An undergraduate student who had successfully completed the first and second years, but who had not successfully completed the remainder of a program of undergraduate education, could borrow up to $5,500 in Subsidized Stafford Loans per academic year.

Dependent students could borrow an additional $2,000 in Unsubsidized Stafford Loans for each year of undergraduate study. Independent students could borrow an additional $6,000 of Unsubsidized Stafford Loans for each of the first two years and an additional $7,000 for the third, fourth, and fifth years of undergraduate study. For students enrolled in programs of less than an academic year in length, the limits were generally reduced in proportion to the amount by which the programs were less than one year in length. A graduate or professional student could borrow up to $20,500 in an academic year where no more than $8,500 was representative of Subsidized Stafford Loan amounts.

The maximum aggregate amount of Subsidized Stafford and Unsubsidized Stafford Loans, including that portion of a Consolidation Loan used to repay such loans, which a dependent undergraduate student may have outstanding is $31,000 (of which only $23,000 may be Subsidized Stafford Loans). An independent undergraduate student may have an aggregate maximum of $57,500 (of which only $23,000 may be Subsidized Stafford Loans). The maximum aggregate amount of Subsidized Stafford and Unsubsidized Stafford Loans, including the portion of a Consolidation Loan used to repay such loans, for a graduate or professional student, including loans for undergraduate education, is $138,500, of which only $65,500 may be Subsidized Stafford Loans. In some instances, schools could certify loan amounts in excess of the limits, such as for certain health profession students.

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Loan limits for PLUS Loans.  For PLUS Loans made on or after July 1, 1993, the annual amounts of PLUS Loans were limited only by the student's unmet need. There was no aggregate limit for PLUS Loans.

Repayment

Repayment periods.  Loans made under the Federal Family Education Loan Program, other than Consolidation Loans and loans being repaid under an income-based or extended repayment schedule, must provide for repayment of principal in periodic installments over a period of not less than five nor more than ten years. A borrower may request, with concurrence of the lender, to repay the loan in less than five years with the right to subsequently extend the minimum repayment period to five years. Since the 1998 Amendments, lenders have been required to offer extended repayment schedules to new borrowers disbursed on or after October 7, 1998 who accumulate outstanding Federal Family Education Loan Program Loans of more than $30,000, in which case the repayment period may extend up to 25 years, subject to certain minimum repayment amounts. Consolidation Loans must be repaid within maximum repayment periods which vary depending upon the principal amount of the borrower's outstanding student loans, but may not exceed 30 years. For Consolidation Loans for which the application was received prior to January 1, 1993, the repayment period cannot exceed 25 years. Periods of authorized deferment and forbearance are excluded from the maximum repayment period. In addition, if the repayment schedule on a loan with a variable interest rate does not provide for adjustments to the amount of the monthly installment payment, the maximum repayment period may be extended for up to three years.

Repayment of principal on a Stafford Loan does not begin until a student drops below at least a half-time course of study. For Stafford Loans for which the applicable rate of interest is fixed at 7%, the repayment period begins between nine and twelve months after the borrower ceases to pursue at least a half-time course of study, as indicated in the promissory note. For other Stafford Loans, the repayment period begins six months after the borrower ceases to pursue at least a half-time course of study. These periods during which payments of principal are not due are the “grace periods.”

In the case of SLS, PLUS, and Consolidation Loans, the repayment period begins on the date of final disbursement of the loan, except that the borrower of a SLS Loan who also has a Stafford Loan may postpone repayment of the SLS Loan to coincide with the commencement of repayment of the Stafford Loan.

During periods in which repayment of principal is required, unless the borrower is repaying under an income-based repayment schedule, payments of principal and interest must in general be made at a rate of at least $600 per year, except that a borrower and lender may agree to a lesser rate at any time before or during the repayment period. However, at a minimum, the payments must satisfy the interest that accrues during the year. Borrowers may make accelerated payments at any time without penalty.

Income-sensitive repayment schedule.  Since 1993, lenders have been required to offer income-sensitive repayment schedules, in addition to standard and graduated repayment schedules, for Stafford, SLS, and Consolidation Loans. Beginning in 2000, lenders have been required to offer income-sensitive repayment schedules to PLUS borrowers as well. Use of income-sensitive repayment schedules may extend the maximum repayment period for up to five years if the payment amount established from the borrower's income will not repay the loan within the maximum applicable repayment period.

Income-based repayment schedule. Effective July 1, 2009, a borrower in the Federal Family Education Loan Program or Federal Direct Loan Program, other than a PLUS Loan made to a parent borrower or any Consolidation Loan that repaid one or more parent PLUS loans, may qualify for an income-based repayment schedule regardless of the disbursement dates of the loans if he or she has a partial financial hardship. A borrower has a financial hardship if the annual loan payment amount based on a 10-year repayment schedule exceeds 15% of the borrower's adjusted gross income, minus 150% of the poverty line for the borrower's actual family size. Interest will be paid by the Secretary of Education for subsidized loans for the first three years for any borrower whose scheduled monthly payment is not sufficient to cover the accrued interest. Interest will capitalize at the end of the partial financial hardship period, or when the borrower begins making payments under a standard repayment schedule. The Secretary of Education will cancel any outstanding balance after 25 years if a borrower who has made payments under this schedule meets certain criteria.

Deferment periods.  No principal payments need be made during certain periods of deferment prescribed by the Higher Education Act. For a borrower who first obtained a Stafford or SLS loan which was disbursed before July 1, 1993, deferments are available:

•	during a period not exceeding three years while the borrower is a member of the Armed Forces, an officer in the Commissioned Corps of the Public Health Service or, with respect to a borrower who first obtained a student loan disbursed on or after July 1, 1987, or a student loan for a period of enrollment beginning on or after July 1, 1987, an active duty member of the National Oceanic and Atmospheric Administration Corps;	

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•	during a period not exceeding three years while the borrower is a volunteer under the Peace Corps Act;	

•	during a period not exceeding three years while the borrower is a full-time paid volunteer under the Domestic Volunteer Act of 1973;	

•	during a period not exceeding three years while the borrower is a full-time volunteer in service which the Secretary of Education has determined is comparable to service in the Peace Corp or under the Domestic Volunteer Act of 1970 with an organization which is exempt from taxation under Section 501(c)(3) of the Internal Revenue Code;	

•	during a period not exceeding two years while the borrower is serving an internship necessary to receive professional recognition required to begin professional practice or service, or a qualified internship or residency program;	

•	during a period not exceeding three years while the borrower is temporarily totally disabled, as established by sworn affidavit of a qualified physician, or while the borrower is unable to secure employment because of caring for a dependent who is so disabled;	

•	during a period not exceeding two years while the borrower is seeking and unable to find full-time employment;	

•	during any period that the borrower is pursuing a full-time course of study at an eligible institution (or, with respect to a borrower who first obtained a student loan disbursed on or after July 1, 1987, or a student loan for a period of enrollment beginning on or after July 1, 1987, is pursuing at least a half-time course of study);	

•	during any period that the borrower is pursuing a course of study in a graduate fellowship program;	

•	during any period the borrower is receiving rehabilitation training services for qualified individuals, as defined by the Secretary of Education;	

•	during a period not exceeding six months per request while the borrower is on parental leave; and	

•	only with respect to a borrower who first obtained a student loan disbursed on or after July 1, 1987, or a student loan for a period of enrollment beginning on or after July 1, 1987, during a period not exceeding three years while the borrower is a full-time teacher in a public or nonprofit private elementary or secondary school in a “teacher shortage area” (as prescribed by the Secretary of Education), and during a period not exceeding one year for mothers, with preschool age children, who are entering or re-entering the work force and who are paid at a rate of no more than $1 per hour more than the federal minimum wage.	

For a borrower who first obtained a loan on or after July 1, 1993, deferments are available:

•	during any period that the borrower is pursuing at least a half-time course of study at an eligible institution;	

•	during any period that the borrower is pursuing a course of study in a graduate fellowship program;	

•	during any period the borrower is receiving rehabilitation training services for qualified individuals, as defined by the Secretary of Education;	

•	during a period not exceeding three years while the borrower is seeking and unable to find full-time employment; and	

•	during a period not exceeding three years for any reason which has caused or will cause the borrower economic hardship. Economic hardship includes working full time and earning an amount that does not exceed the greater of the federal minimum wage or 150% of the poverty line applicable to a borrower's family size and state of residence. Additional categories of economic hardship are based on the receipt of payments from a state or federal public assistance program, service in the Peace Corps, or until July 1, 2009, the relationship between a borrower's educational debt burden and his or her income.	

Effective October 1, 2007, a borrower serving on active duty during a war or other military operation or national emergency, or performing qualifying National Guard duty during a war or other military operation or national emergency may obtain a military

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deferment for all outstanding Title IV loans in repayment. For all periods of active duty service that include October 1, 2007 or begin on or after that date, the deferment period includes the borrower's service period and 180 days following the demobilization date.

A borrower serving on or after October 1, 2007, may receive up to 13 months of active duty student deferment after the completion of military service if he or she meets the following conditions:

•	is a National Guard member, Armed Forces reserves member, or retired member of the Armed Forces;	

•	is called or ordered to active duty; and	

•	is enrolled at the time of, or was enrolled within six months prior to, the activation in a program at an eligible institution.	

The active duty student deferment ends the earlier of when the borrower returns to an enrolled status, or at the end of 13 months.

PLUS Loans first disbursed on or after July 1, 2008, are eligible for the following deferment options:

•	A parent PLUS borrower, upon request, may defer the repayment of the loan during any period during which the student for whom the loan was borrowed is enrolled at least half time. Also upon request, the borrower can defer the loan for the six-month period immediately following the date on which the student for whom the loan was borrowed ceases to be enrolled at least half time, or if the parent borrower is also a student, the date after he or she ceases to be enrolled at least half time.	

•	A graduate or professional student PLUS borrower may defer the loan for the six-month period immediately following the date on which he or she ceases to be enrolled at least half time. This option does not require a request and may be granted each time the borrower ceases to be enrolled at least half time.	

Prior to the 1992 Amendments, only some of the deferments described above were available to PLUS and Consolidation Loan borrowers. Prior to the 1986 Amendments, PLUS Loan borrowers were not entitled to certain deferments.

Forbearance periods.  The Higher Education Act also provides for periods of forbearance during which the lender, in case of a borrower's temporary financial hardship, may postpone any payments. A borrower is entitled to forbearance for a period not exceeding three years while the borrower's debt burden under Title IV of the Higher Education Act (which includes the Federal Family Education Loan Program) equals or exceeds 20% of the borrower's gross income. A borrower is also entitled to forbearance while he or she is serving in a qualifying internship or residency program, a “national service position” under the National and Community Service Trust Act of 1993, a qualifying position for loan forgiveness under the Teacher Loan Forgiveness Program, or a position that qualifies him or her for loan repayment under the Student Loan Repayment Program administered by the Department of Defense. In addition, administrative forbearances are provided in circumstances such as, but not limited to, a local or national emergency, a military mobilization, or when the geographical area in which the borrower or endorser resides has been designated a disaster area by the President of the United States or Mexico, the Prime Minister of Canada, or by the governor of a state.

Interest payments during grace, deferment, forbearance, and applicable income-based repayment ("IBR") periods.  The Secretary of Education makes interest payments on behalf of the borrower for Subsidized loans while the borrower is in school, grace, deferment, and during the first 3 years of the IBR plan for any remaining interest that is not satisfied by the IBR payment amount. Interest that accrues during forbearance periods, and, if the loan is not eligible for interest subsidy payments during school, grace, deferment, and IBR periods, may be paid monthly or quarterly by the borrower. Any unpaid accrued interest may be capitalized by the lender.

Fees

Guarantee fee and Federal default fee.  For loans for which the date of guarantee of principal was on or after July 1, 2006, a guarantee agency was required to collect and deposit into the Federal Student Loan Reserve Fund a Federal default fee in an amount equal to 1% of the principal amount of the loan. The fee was collected either by deduction from the proceeds of the loan or by payment from other non-Federal sources. Federal default fees could not be charged to borrowers of Consolidation Loans.

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Origination fee . Beginning with loans first disbursed on or after July 1, 2006, the maximum origination fee which could be charged to a Stafford Loan borrower decreased according to the following schedule:

•	1.5% with respect to loans for which the first disbursement was made on or after July 1, 2007, and before July 1, 2008;	

•	1.0% with respect to loans for which the first disbursement was made on or after July 1, 2008, and before July 1, 2009; and	

•	0.5% with respect to loans for which the first disbursement was made on or after July 1, 2009, and before July 1, 2010.	

A lender could charge a lesser origination fee to Stafford Loan borrowers as long as the lender did so consistently with respect to all borrowers who resided in or attended school in a particular state. Regardless of whether the lender passed all or a portion of the origination fee on to the borrower, the lender had to pay the origination fee owed on each loan it made to the Secretary of Education.

An eligible lender was required to charge the borrower of a PLUS Loan an origination fee equal to 3% of the principal amount of the loan. This fee had to be deducted proportionately from each disbursement of the PLUS Loan and had to be remitted to the Secretary of Education.

Lender fee.  The lender of any loan made under the Federal Family Education Loan Program was required to pay a fee to the Secretary of Education. For loans made on or after October 1, 2007, the fee was equal to 1.0% of the principal amount of such loan. This fee could not be charged to the borrower.

Rebate fee on Consolidation Loans.  The holder of any Consolidation Loan made on or after October 1, 1993, was required to pay to the Secretary of Education a monthly rebate fee. For loans made on or after October 1, 1993, from applications received prior to October 1, 1998, and after January 31, 1999, the fee is equal to 0.0875% (1.05% per annum) of the principal and accrued interest on the Consolidation Loan. For loans made from applications received during the period beginning on or after October 1, 1998, through January 31, 1999, the fee is 0.0517% (0.62% per annum).

Interest subsidy payments

Interest subsidy payments are interest payments paid on the outstanding principal balance of an eligible loan before the time the loan enters repayment and during deferment periods. The Secretary of Education and the guarantee agencies enter into interest subsidy agreements whereby the Secretary of Education agrees to pay interest subsidy payments on a quarterly basis to the holders of eligible guaranteed loans for the benefit of students meeting certain requirements, subject to the holders' compliance with all requirements of the Higher Education Act. Subsidized Stafford Loans are eligible for interest payments. Consolidation Loans for which the application was received on or after January 1, 1993, are eligible for interest subsidy payments. Consolidation Loans made from applications received on or after August 10, 1993, are eligible for interest subsidy payments only if all underlying loans consolidated were Subsidized Stafford Loans. Consolidation Loans for which the application is received by an eligible lender on or after November 13, 1997, are eligible for interest subsidy payments on that portion of the Consolidation Loan that repaid subsidized Federal Family Education Loan Program Loans or similar subsidized loans made under the Direct Loan Program. The portion of the Consolidation Loan that repaid HEAL Loans is not eligible for interest subsidy, regardless of the date the Consolidation Loan was made.

Special allowance payments

The Higher Education Act provides for special allowance payments (SAP) to be made by the Secretary of Education to eligible lenders. The rates for special allowance payments are based on formulas that differ according to the type of loan, the date the loan was originally made or insured, and the type of funds used to finance the loan (taxable or tax-exempt).

Stafford Loans.  The effective formulas for special allowance payment rates for Subsidized Stafford and Unsubsidized Stafford Loans are summarized in the following chart. The T-Bill Rate mentioned in the chart refers to the average of the bond equivalent yield of the 91-day Treasury bills auctioned during the preceding quarter.

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Date of Loans	Annualized SAP Rate	
On or after October 1, 1981	T-Bill Rate less Applicable Interest Rate + 3.5%	
On or after November 16, 1986	T-Bill Rate less Applicable Interest Rate + 3.25%	
On or after October 1, 1992	T-Bill Rate less Applicable Interest Rate + 3.1%	
On or after July 1, 1995	T-Bill Rate less Applicable Interest Rate + 3.1% (1)	
On or after July 1, 1998	T-Bill Rate less Applicable Interest Rate + 2.8% (2)	
On or after January 1, 2000	3 Month Commercial Paper Rate less Applicable Interest Rate + 2.34% (3)(6)	
On or after October 1, 2007 and held by a Department of Education certified not-for-profit holder or Eligible Lender Trustee holding on behalf of a Department of Education certified not-for-profit entity	3 Month Commercial Paper Rate less Applicable Interest Rate + 1.94% (4)(6)	
All other loans on or after October 1, 2007	3 Month Commercial Paper Rate less Applicable Interest Rate + 1.79% (5)(6)	

(1) Substitute 2.5% in this formula while such loans are in-school, grace, or deferment status
(2) Substitute 2.2% in this formula while such loans are in-school, grace, or deferment status.
(3) Substitute 1.74% in this formula while such loans are in-school, grace, or deferment status.
(4) Substitute 1.34% in this formula while such loans are in-school, grace, or deferment status.
(5) Substitute 1.19% in this formula while such loans are in-school, grace, or deferment status.
(6) The Military Construction and Veterans Affairs and Related Agencies Appropriations Act of 2012 provides an alternate calculation method that substitutes for 3 Month Commercial Paper Rate “1 Month London Inter Bank Offered Rate (LIBOR) for United States dollars in effect for each of the days in such quarter as compiled and released by the British Banker's Association." This method has to be selected by each lender or beneficial holder before April 1, 2012 and applies to all loans held under the same lender identification number for the quarter beginning April 1, 2012 and all succeeding 3-month periods.

PLUS, SLS, and Consolidation Loans.  The formula for special allowance payments on PLUS, SLS, and Consolidation Loans are as follows:

	
		
Date of Loans	Annualized SAP Rate	
On or after October 1, 1992	T-Bill Rate less Applicable Interest Rate + 3.1%	
On or after January 1, 2000	3 Month Commercial Paper Rate less Applicable Interest Rate + 2.64% (1)	
PLUS loans on or after October 1, 2007 and held by a Department of Education certified not-for-profit holder or Eligible Lender Trustee holding on behalf of a Department of Education certified not-for-profit entity	3 Month Commercial Paper Rate less Applicable Interest Rate + 1.94% (1)	
All other PLUS loans on or after October 1, 2007	3 Month Commercial Paper Rate less Applicable Interest Rate + 1.79% (1)	
Consolidation loans on or after October 1, 2007 and held by a Department of Education certified not-for-profit holder or Eligible Lender Trustee holding on behalf of a Department of Education certified not-for-profit entity	3 Month Commercial Paper Rate less Applicable Interest Rate + 2.24% (1)	
All other Consolidation loans on or after October 1, 2007	3 Month Commercial Paper Rate less Applicable Interest Rate + 2.09% (1)	

(1) The Military Construction and Veterans Affairs and Related Agencies Appropriations Act of 2012 provides an alternate calculation method that substitutes for 3 Month Commercial Paper Rate “1 Month London Inter Bank Offered Rate (LIBOR) for United States dollars in effect for each of the days in such quarter as compiled and released by the British Banker's Association." This method has to be selected by each lender or beneficial holder before April 1, 2012 and applies to all loans held under the same lender identification number for the quarter beginning April 1, 2012 and all succeeding 3-month periods.

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For PLUS and SLS Loans made prior to July 1, 1994, and PLUS loans made on or after July 1, 1998, which bear interest at rates adjusted annually, special allowance payments are made only in quarters during which the interest rate ceiling on such loans operates to reduce the rate that would otherwise apply based upon the applicable formula. See “Interest Rates for PLUS Loans” and “Interest Rates for SLS Loans.” Special allowance payments are available on variable rate PLUS Loans and SLS Loans made on or after July 1, 1987, and before July 1, 1994, and on any PLUS Loans made on or after July 1, 1998, and before January 1, 2000, only if the variable rate, which is reset annually, based on the weekly average one-year constant maturity Treasury yield for loans made before July 1, 1998, and based on the 91-day or 52-week Treasury bill, as applicable for loans made on or after July 1, 1998, exceeds the applicable maximum borrower rate. The maximum borrower rate is between 9% and 12% per annum. The portion, if any, of a Consolidation Loan that repaid a HEAL Loan is ineligible for special allowance payments.

Recapture of excess interest . The Higher Education Reconciliation Act of 2005 provides that, with respect to a loan for which the first disbursement of principal was made on or after April 1, 2006, if the applicable interest rate for any three-month period exceeds the special allowance support level applicable to the loan for that period, an adjustment must be made by calculating the excess interest and crediting such amounts to the Secretary of Education not less often than annually. The amount of any adjustment of interest for any quarter will be equal to:

•	the applicable interest rate minus the special allowance support level for the loan, multiplied by	

•	the average daily principal balance of the loan during the quarter, divided by	

•	four.	

Special allowance payments for loans financed by tax-exempt bonds . The effective formulas for special allowance payment rates for Stafford Loans and Unsubsidized Stafford Loans differ depending on whether loans to borrowers were acquired or originated with the proceeds of tax-exempt obligations. The formula for special allowance payments for loans financed with the proceeds of tax-exempt obligations originally issued prior to October 1, 1993 is:

T-Bill Rate less Applicable Interest Rate + 3.5%
2

provided that the special allowance applicable to the loans may not be less than 9.5% less the Applicable Interest Rate. Special rules apply with respect to special allowance payments made on loans

•	originated or acquired with funds obtained from the refunding of tax-exempt obligations issued prior to October 1, 1993, or	

•	originated or acquired with funds obtained from collections on other loans made or purchased with funds obtained from tax-exempt obligations initially issued prior to October 1, 1993.	

Amounts derived from recoveries of principal on loans eligible to receive a minimum 9.5% special allowance payment may only be used to originate or acquire additional loans by a unit of a state or local government, or non-profit entity not owned or controlled by or under common ownership of a for-profit entity and held directly or through any subsidiary, affiliate or trustee, which entity has a total unpaid balance of principal equal to or less than $100,000,000 on loans for which special allowances were paid in the most recent quarterly payment prior to September 30, 2005. Such entities may originate or acquire additional loans with amounts derived from recoveries of principal until December 31, 2010. Loans acquired with the proceeds of tax-exempt obligations originally issued after October 1, 1993, receive special allowance payments made on other loans. Beginning October 1, 2006, in order to receive 9.5% special allowance payments, a lender must undergo an audit arranged by the Secretary of Education attesting to proper billing for 9.5% payments on only eligible “first generation” and “second generation” loans. First generation loans include those loans acquired using funds directly from the issuance of the tax-exempt obligation. Second-generation loans include only those loans acquired using funds obtained directly from first-generation loans. Furthermore, the lender must certify compliance of its 9.5% billing on such loans with each request for payment.

Adjustments to special allowance payments . Special allowance payments and interest subsidy payments are reduced by the amount which the lender is authorized or required to charge as an origination fee. In addition, the amount of the lender origination fee is collected by offset to special allowance payments and interest subsidy payments. The Higher Education Act provides that if special allowance payments or interest subsidy payments have not been made within 30 days after the Secretary of Education receives an accurate, timely, and complete request, the special allowance payable to the lender must be increased by an amount equal to the daily interest accruing on the special allowance and interest subsidy payments due the lender.

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Exhibit 10.27
FORM OF
CUSTODIAN AGREEMENT
FOR WHITETAIL ROCK SLAB FUNDS
This Agreement, effective [DATE] (the “Effective Date”), made by and among Whitetail Rock SLAB Fund [ROMAN NUMERAL], LLC, a Nebraska limited liability company (the “Fund”), Whitetail Rock Fund Management, LLC, a Nebraska limited liability company, in its capacity as manager of the Fund (the “Manager”) and Union Bank and Trust Company, Lincoln, Nebraska (the “Custodian”), a duly organized state bank with principal offices in Lincoln, Nebraska.
RECITALS
A.      The Manager desires to appoint Custodian as custodian of the Fund’s securities and cash, and Custodian is willing to act in such capacity upon the terms and conditions herein set forth; and
B.      Custodian in its capacity as custodian hereunder will also collect and apply the interest on said securities in the manner and to the extent herein set forth.
NOW, THEREFORE, in consideration of the promises and of the mutual covenants herein contained, the parties hereto, intending to be legally bound, do hereby agree as follows:
Section 1.      The terms as defined in this Section wherever used in this Agreement, or in any amendment or supplement hereto, shall have the meanings herein specified unless the context otherwise requires.

Custodian shall mean Union Bank and Trust Company, in its capacity as custodian under this Agreement.
Fund shall mean Whitetail Rock SLAB Fund [ROMAN NUMERAL], LLC.
Members shall mean the Members of the Fund as set forth in the books and records of the Fund.
Oral Instruction shall mean an authorization, instruction or approval transmitted to the Custodian in person or by electronic mail, telex, telephone, telegram, telecopy or other mechanical or documentary means lacking signatures, by the person or persons authorized by the Manager to give oral instructions on behalf of the Fund.
Securities shall mean bonds, debentures, notes, stocks, evidences of indebtedness, and other securities and investments from time to time owned by the Fund and held within the United States.
Units shall mean the membership interests of the Fund, whether or not such Units shall be evidenced by certificates.
Written Instructions shall mean an authorization, instruction, certification or approval in form acceptable to the Custodian, signed by one or more individuals authorized to sign Written Instructions by the Manager on behalf of the Fund.

Section 2.      The Fund shall from time to time file with the Custodian a certified copy of each resolution or authorization of the Manager authorizing execution of Written Instructions and specifying the number of signatories required, together with certified signatures of authorized signatories.

The Fund shall, from time to time, file with the Custodian a certified copy of each resolution or authorization of the Manager authorizing the transmission of Oral Instructions and specifying the person or persons authorized to give Oral Instructions in accordance with this Agreement. Upon transmitting any Oral Instruction, the Fund shall promptly forward to the Custodian a Written Instruction confirming the authorization, instruction or approval transmitted by such Oral Instruction.
Each resolution filed with the Custodian in accordance with the terms hereof shall be considered in full force and effect and the Custodian shall be fully protected in acting in reliance thereon until such time as it receives written notice to the contrary.
Section 3.      The Manager, on behalf of the Fund, hereby appoints the Custodian as custodian of the Securities of the Fund and cash from time to time on deposit hereunder, to be held by the Custodian and applied as provided in this Agreement. The Custodian hereby accepts such appointment subject to the terms and conditions hereinafter provided. Such Securities and cash shall be and remain the sole property of the Fund. Funds held by the Custodian may be deposited in a general checking account or any other account into which the Custodian may periodically sweep cash balances. The Securities of the Fund shall be held by the Custodian or a recognized securities depository and shall, unless payable to bearer, be registered in the name of the Custodian or in the name of its nominee or in the name of a recognized securities depository. Securities, excepting bearer securities, delivered from time to time to the Custodian upon purchase or otherwise shall in all cases be in due form for transfer or already registered as above provided.

The Custodian is further specifically authorized to enter into a sub-custodian agreement with Fifth Third Bank for the holding of the Fund’s securities, provided that the Custodian shall be subject to all the terms and conditions of this Agreement.
Section 4.      The Fund will deposit with the Custodian the Securities owned by the Fund at the time this Agreement becomes effective. Thereafter the Fund will cause to be deposited with the Custodian additional Securities as the same are purchased or otherwise acquired from time to time. The Fund will make a deposit of cash to be held and applied by the Custodian hereunder. Thereafter the Fund will cause to be deposited with the Custodian hereunder (i) the net proceeds of Securities sold from time to time and (ii) the net proceeds from the sale of Units, if any.

Section 5.      The Custodian will collect from time to time the interest on the Securities held by it hereunder and will deposit the same in the Fund’s account. In the event that any interest payments are received by the Fund, the Fund will endorse to the Custodian, or cause to be endorsed, interest checks and will issue appropriate orders to the issuers of the Securities to pay interest to the Custodian. Subject to proper reserves, the Custodian will disburse the money from time to time on deposit in the account to or upon the order of the Fund as it may from time to time direct in accordance with this Agreement.

Section 6.      The Custodian is hereby authorized and directed to disburse cash from time to time as follows:

(a) to pay amounts due to the Manager or other Members of the Fund upon receipt of Written or Oral Instructions;

(b) to pay, or provide the Fund with money to pay taxes upon receipt of appropriate Written or Oral Instructions;

(c) for the purpose of completing the purchase of Securities purchased by the Fund, upon receipt of (i) Written or Oral Instructions specifying the Securities and stating the purchase price, and the name of the broker, investment banker or other party to or upon whose order the purchase price is to be paid; and (ii) upon receipt of such Securities by the Custodian;

(d) for the purpose of transferring to the Fund money to redeem Units, upon receipt of Written or Oral Instructions;

(e) to pay interest, management or supervisory fees, administration fees and costs, compensation of personnel, or operating expenses (including, without limitation thereto, fees for legal, accounting and auditing services) as permitted by the Fund’s Limited Liability Company Agreement, dated as of [DATE], and to disburse cash for other proper purposes. Before making any such payment or disbursement, however, the Custodian shall receive (and may conclusively rely upon) Written or Oral Instructions requesting such payment or disbursement and stating that it is for one or more of the purposes hereinabove enumerated, provided that if the disbursement is for other proper purposes, the Written or Oral Instructions shall state that the disbursement was authorized by the Manager and is for a proper purpose.

Section 7.      The Custodian is hereby authorized and directed to deliver Securities from time to time as follows:

(a) for the purpose of completing sales of Securities sold by the Fund, upon receipt of (i) the net proceeds of sale and (ii) Written or Oral Instructions specifying the Securities sold and stating the amount to be received and the broker, investment banker or other party to or upon whose order the Securities are to be delivered;

(b) for the purpose of exchanging Securities for other Securities and/or cash upon timely receipt of (i) Written or Oral Instructions stating the Securities to be delivered and the Securities and/or cash to be received in exchange and the manner in which the exchange is to be made, and (ii) against receipt of the other Securities and/or cash as specified in the Written or Oral Instructions;

(c) for the purpose of exchanging or converting Securities pursuant to their terms or pursuant to any plan of conversion, consolidation, recapitalization, reorganization, readjustment or otherwise, upon timely receipt of (i) Written or Oral Instructions authorizing such exchange or conversion and stating the manner in which such exchange or conversion is to be made, and (ii) against receipt of the Securities, certificates of deposit, interim receipts, and/or cash to be received as specified in the Written or Oral Instructions;

(d) for the purpose of presenting Securities for payment which have matured or have been called for redemption upon receipt of appropriate Written or Oral Instructions.

Section 8.      The Custodian assumes no duty, obligation or responsibility whatsoever to exercise any voting or consent powers with respect to the Securities held by it from time to time hereunder, it being understood that the Fund, or the Manager on behalf of the Fund shall have the right to vote, or consent or otherwise act with respect to such Securities. The Custodian will, but only upon timely receipt of Written

Instructions, furnish to the Fund proxies or other appropriate authorizations with respect to Securities registered in the name of the Custodian or its nominee so that such voting powers, or powers to consent or otherwise act may be exercised by the Fund or pursuant to its direction.

Section 9.      The Manager will pay to the Custodian, on behalf of the Fund, compensation for the Securities provided hereunder in an amount as set forth in Schedule A hereto attached, or as shall be set forth in amendments to such schedule approved by the Manager and the Custodian.

Section 10.      Except as otherwise expressly provided by law, the Custodian assumes no duty, obligation or responsibility whatsoever to handle, forward, or process in any way notices of stockholder meetings, proxy statements, annual reports, conversion notices, call notices, or other notices or written materials of any kind sent to the registered owners of securities (hereafter referred to as “notices and materials”), excluding only stock certificates and dividend and interest payments, it being understood that responsibility for obtaining such notices and materials, and for taking action thereon, is the sole responsibility of the Fund and its investment advisers, and not the responsibility of the Custodian. As an accommodation only, the Custodian will make reasonable efforts to forward such notices and written materials as it receives to the Fund, but makes no warranty or representation that all notices and materials will be forwarded, and the Fund hereby agrees that it shall make no claim whatsoever against the Custodian for any expense, damage, or loss of any kind arising out of or in connection with any act or omission of the Custodian, including any intentional or negligent act or omission of the Custodian, in connection with such notices and materials. Upon receipt by the Custodian of warrants or rights issued in connection with the assets of the Fund, the Custodian shall enter on its ledgers appropriate notations indicating such receipt, but shall have no further obligation whatsoever to notify the Fund or any other person of such receipt, or to take any action of any kind with respect to such warrants or rights except upon receipt of Written Instructions authorizing the exercise or sale of such warrants or rights.

Section 11.      The Custodian assumes only the usual duties or obligations normally performed by custodians of Securities of similar investments funds. It specifically assumes no responsibility for the management, investment or reinvestment of the Securities from time to time owned by the Fund whether or not on deposit hereunder, it being understood that the responsibility for the proper and timely management, investment and reinvestment of said Securities shall be that of the Fund and its investment advisers.

The Custodian shall not be liable for any taxes, assessments or governmental charges which may be levied or assessed upon the Securities held by it hereunder, or upon the income therefrom or otherwise whatsoever. The Custodian may pay any such tax, assessment or charge and reimburse itself out of the monies of the Fund or out of the Securities held hereunder.
Section 12.      No liability of any kind shall be attached to or incurred by the Custodian by reason of its custody of the funds, assets, or Securities held by it, from time to time, under this Agreement, or otherwise by reason of its position as custodian hereunder, except only for its own gross negligence, bad faith, or willful misconduct in the performance of its duties as specifically set forth in this Agreement. Without limiting the generality of the foregoing sentence, the Custodian:

(a) May rely upon the advice of counsel, who may be counsel for the Fund, the Manager or for the Custodian, and upon statements of accountants, brokers and other persons believed by it, in good faith, to be expert in the matters upon which they are consulted; and for any action taken or suffered in good faith based upon such advice or statements the Custodian shall not be liable to anyone;

(b) Shall not be liable for anything done or suffered to be done, in good faith, in accordance with any request or advice of, or based upon information furnished by, the Fund, the Manager or its officers or agents;

(c) Where authorized in this Agreement to act upon an Oral Instruction, may act upon any Oral Instruction which it receives and which it believes in good faith was transmitted by the person or persons authorized by the Manager of the Fund to give such Oral Instructions. The Custodian shall have no duty or obligation to request or require a confirmatory Written Instruction or to make any inquiry or effort of certification of such Oral Instruction;

(d) Is authorized to accept a certificate of the Manager to the effect that a resolution in the form submitted has been duly adopted by the Manager, as conclusive evidence that such resolution has been duly adopted and is in full force and effect;

(e) May rely and shall be protected in acting upon any signature, Written or Oral (including telephone, telegraph or mechanical) Instruction, request, letter of transmittal, certificate, opinion of counsel, statement, instrument, report, notice, consent, order, or other paper or document believed by it to be genuine and to have been signed, forwarded or presented by the purchaser, Fund or other proper party or parties.

Section 13.      The Fund (including its successors and assigns) hereby agrees to indemnify and hold harmless the Custodian and its successors and assigns of and from any and all liability whatsoever arising out of or in connection with the Custodian’s status, acts, or omissions under this Agreement, except only for liability arising out of the Custodian’s own gross negligence, bad faith, or willful misconduct in the performance of its duties specifically set forth in this Agreement. Without limiting the generality of the foregoing, the Fund (including its successors and assigns) does hereby agree to fully indemnify and hold harmless the Custodian, its successors and assigns, from any and all loss, liability, claims, demands, actions, suits and expenses of any nature as the same may arise from the failure of the Fund to comply with any law, rule, regulation or order of the United States, any State or any other jurisdiction, governmental authority, body or board relating to the sale, registration, or qualification of the Securities, or from the failure of the Fund to perform any duty or obligation under this Agreement.

Upon Written request of the Custodian, the Fund shall assume the entire defense of any claim subject to the foregoing indemnity, or the joint defense with the Custodian of such claim, as the Custodian shall request. The indemnities and defense provisions of this Section 13 shall indefinitely survive termination of this Agreement.
Section 14.      This Agreement may be amended from time to time by a supplemental agreement, in form approved by counsel, executed by the Fund and the Custodian and amending and supplementing this Agreement in the manner mutually agreed.

Section 15.      Either the Fund or the Custodian may give sixty (60) days’ written notice to the other of the termination of this Agreement, such termination to take effect at the time specified in the notice. In case such notice of termination is given either by the Fund or by the Custodian, the Manager shall promptly appoint a Successor Custodian to serve upon the terms set forth in this Agreement as then amended and supplemented. Upon receipt of written notice from the Fund of the appointment of such successor and upon receipt of Written Instructions, the Custodian shall deliver such Securities and cash as it may then be holding hereunder directly to and only to the Successor Custodian. Unless or until a Successor Custodian has been appointed as above provided, the Custodian then acting shall continue to

act as Custodian under this Agreement. Every Successor Custodian appointed hereunder shall execute and deliver an appropriate written acceptance of its appointment and shall thereupon become vested with the rights, powers, obligations and custody of its predecessor Custodian. The Custodian ceasing to act shall nevertheless, upon request of the Fund and the Successor Custodian and upon payment of its charges and disbursements, execute an instrument in form approved by its counsel transferring to the Successor Custodian all the predecessor Custodian’s rights, duties, obligations and custody.

In case the Custodian shall consolidate with or merge into any other corporation, the corporation remaining after or resulting from such consolidation or merger shall ipso facto , without the execution or filing of any papers or other documents, succeed to and be substituted for the Custodian with like effect as though originally named as such.
Section 16.      This Agreement shall take effect on the Effective Date.

Section 17.      This Agreement may be executed in two or more counterparts, each of which when so executed shall be deemed to be an original, but such counterparts shall together constitute but one and the same instrument.

Section 18.      Nothing contained in this Agreement is intended to or shall require the Custodian, in any capacity hereunder to perform any functions or duties on any holiday or other date of special observance on which the Custodian is closed. Functions or duties normally scheduled to be performed on such days shall be performed on, and as of, the next business day on which both the New York Stock Exchange and the Custodian are open.

Section 19.      This Agreement shall extend to and shall be binding upon the parties hereto and their respective successors and assigns; provided, however, that this Agreement shall not be assignable by the Fund without the written consent of the Custodian, or by the Custodian without the written consent of the Fund, authorized or approved by the Manager.

IN WITNESS WHEREOF, the Fund, the Manager and Custodian have caused this Agreement to be signed as of the day and year first above written.
WHITETAIL ROCK SLAB FUND [ROMAN NUMERAL], LLC,
a Nebraska limited liability company

By:      Whitetail Rock Fund Management, LLC,     
Manager

By:         
Name:         
Title:         

WHITETAIL ROCK FUND MANAGEMENT, LLC, a Nebraska limited liability company
By:         
Name:         
Title:         

UNION BANK AND TRUST COMPANY
By:         
Name:         
Title:         

SCHEDULE A
WHITETAIL ROCK SLAB FUND [ROMAN NUMERAL], LLC
CUSTODIAL FEE AGREEMENT
The Manager will pay to the Custodian an annual fee of 0.25% of the daily average value of the sum of the price originally paid for the Fund’s Student Loan ABS and the Accreted Value of such Student Loan ABS as ascertained each business day and paid monthly. Capitalized terms used in this Schedule A and not otherwise defined in this Agreement shall have the meanings ascribed to them in the Fund’s Limited Liability Company Agreement, as such agreement may be amended from time to time.

Exhibit 10.28
FORM OF
ADMINISTRATIVE SERVICES AGREEMENT
FOR WHITETAIL ROCK SLAB FUNDS
This Agreement made effective as of [DATE] by and among Whitetail Rock SLAB Fund [ROMAN NUMERAL], LLC, a Nebraska limited liability company (the “Fund”), Whitetail Rock Fund Management, LLC, a Nebraska limited liability company, in its capacity as Manager of the Fund (the “Manager”), Adminisystems, Inc., a Nebraska corporation (the “Administrator”), and Union Bank and Trust Company, a Nebraska banking corporation and trust company (the “Custodian”).

WHEREAS, on [DATE], Whitetail Rock Capital Management, LLC, formed the Fund for the purposes of investing in student loan asset-backed securities (“Student Loan ABS”);

WHEREAS, the Custodian acts as the Fund’s custodian pursuant to a Custodian Agreement dated as of [DATE]; and

WHEREAS, the Manager, on behalf of the Fund, wishes to retain the Administrator to provide certain administrative services to the Fund and the Custodian in accordance with the terms and provisions of this Agreement;

NOW, THEREFORE, in consideration of the mutual covenants herein contained, the parties hereto agree as follows:

1. APPOINTMENT OF ADMINISTRATOR .

Subject to the conditions set forth in this Agreement, the Fund hereby appoints the Administrator, and the Administrator accepts such appointment, to assist the Manager and the Custodian in administering the general affairs of the Fund and to provide certain accounting and administrative services to the Manager and the Custodian for the period and on the terms set forth herein. The Administrator agrees during such period, at its own expense, to render the services and to assume the obligations herein set forth, for the compensation herein provided.

2. DESCRIPTION OF ACCOUNTING SERVICES .

The Administrator will perform the following accounting services:

(a)	Journalize the Fund’s investment, capital share and income and expense activities;	

(b)	Verify investment buy/sell trade tickets when received from the Fund’s investment adviser and transmit trades to the Custodian for proper settlement;	

(c)	Maintain individual ledgers for Student Loan ABS and other investment securities;	

(d)	Maintain historical tax lots for each security;	

(e)	Reconcile cash and investment balances of the Fund with the Custodian, and provide the Fund’s investment adviser with the beginning cash balance available for investment purposes;	

		
(f)	Update the cash availability throughout the day as required by the Fund’s investment adviser;	

(g)	Calculate various contractual expenses ( e.g. , advisory and custody fees);	

(h)	Monitor the expense accruals and notify the Manager of any proposed adjustments;	

(i)	Make disbursements from the Fund upon receipt of written or oral instructions;	

(j)	Calculate capital gains and losses;	

(k)	Calculate the market value of the Fund’s investments using asset valuation information provided by the Fund’s investment advisor or other independent pricing services and sources;	

(l)	Compute the net asset value of the Fund.	

3. DESCRIPTION OF ADMINISTRATIVE SERVICES .

The Administrator will prepare monthly security transaction listings and financial statements which will include the following items: Schedule of Investments, Statement of Assets and Liabilities, Statement of Operations, Statement of Changes in Net Assets, Cash Statement and Schedule of Capital Gains and Losses. Statements of Changes in Net Assets will be provided upon request, but not more frequently than monthly.

4. COMPLIANCE WITH GOVERNMENT RULES AND REGULATIONS .
 
The Administrator undertakes to comply with all applicable requirements of any laws, rules and regulations of governmental authority having jurisdiction with respect to all duties to be performed by the Administrator hereunder. Except as specifically set forth herein, the Administrator assumes no responsibility for such compliance by the Fund.

5. DISASTER RECOVERY .

The Administrator has adopted and shall maintain procedures to maintain records and operations in the event of emergency closings, computer failures and operational problems and market emergencies. The Administrator shall provide a copy of such procedures to the Fund upon request, and they will notify the Fund of any material changes to its procedures.

6. FEES OF THE ADMINISTRATOR .

For the services and facilities to be furnished by the Administrator hereunder, the Custodian shall pay to the Administrator an annual fee of 0.0625%, or such other amount as may be agreed to by the parties, of the daily average value of the sum of the price originally paid for the Fund’s Student Loan ABS and the Accreted Value (as defined in the Fund’s Limited Liability Company Agreement, as it may be amended from time to time) of such Student Loan ABS as ascertained each business day and paid monthly. Upon any termination of this Agreement before the end of any month, compensation for the period from the end of the last month ending prior to such termination to the date of termination shall be

prorated according to the proportion which such period bears to a full month and shall be payable upon the date of termination.

7. INDEPENDENT CONTRACTOR .

The Administrator shall, for all purposes herein, be an independent contractor and shall have no authority to act for or represent the Fund in any way unless otherwise provided. No agreement, bid, offer, commitment, contract or other engagement entered into by the Administrator whether on behalf of the Administrator or whether purported to have been entered into on behalf of the Fund shall be binding upon the Fund without its approval, and all acts authorized to be done by the Administrator under this Agreement shall be done by it as an independent contractor and not as an agent.

8. NON-EXCLUSIVE SERVICES OF THE ADMINISTRATOR .

Except to the extent necessary for performance of the Administrator’s obligations hereunder, nothing shall restrict the right of the Administrator or any of its directors, officers or employees who may be directors, officers or employees of the Fund to engage in any other business or to devote time and attention to the management or other aspects of any other business whether of a similar or dissimilar nature or to render services of any kind to any other corporation, firm, individual or association. The services of the Administrator to the Fund hereunder are not to be deemed exclusive, and the Administrator shall be free to render similar services to others so long as its services hereunder be not impaired thereby.

9. DURATION AND TERMINATION .

This Agreement shall continue until terminated by the Fund or by the Administrator on sixty (60) days prior written notice to the other party.

10. INDEMNIFICATION .

Administrator shall not be responsible and the Fund shall indemnify and hold Administrator harmless from and against any and all losses, damages, costs, charges, counsel fees, payments, expenses and liability which may be asserted against Administrator or for which it may be held to be liable, arising out of or in any way attributable to:

(a)	All actions of Administrator required to be taken by Administrator pursuant to this Agreement provided that Administrator has acted in good faith and with due diligence.	

(b)	The Fund’s refusal or failure to comply with the terms of this Agreement, or which arise out of the Fund’s negligence or willful misconduct or which arise out of the breach of any representation or warranty of the Fund hereunder.	

(c)	The reliance on, or the carrying out of, any instructions or requests of the Fund.	

(d)	The offer or sale of the Fund’s units in violation of any requirement under federal securities laws or regulations or the securities laws or regulations of any state or in violation of any stop order or other determination or ruling by any federal agency or state, with respect to the offer or sale of such shares, in such state (unless such violation results from Administrator’s failure to comply with written instructions of the Fund or of any officer of the Fund that no offers or sales be made in or to residents of such state).	

Administrator shall indemnify and hold the Fund harmless from and against any and all losses, damages, costs, charges, counsel fees, payments, expenses and liability arising out of Administrator’s failure to comply with the terms of this Agreement or which arise out of Administrator’s gross negligence or willful misconduct.

At any time Administrator may apply to the Manager of the Fund for instructions, and may consult with legal counsel for the Fund or its own legal counsel, at the expense of the Fund, with respect to any matter arising in connection with the services to be performed by Administrator under this Agreement and Administrator shall not be liable and shall be indemnified by the Fund for any action taken or omitted by it in good faith in reliance upon such instructions or upon the opinion of such counsel. Administrator shall be protected and indemnified in acting upon any paper or document believed by it to be genuine and to have been signed by the proper person or persons and shall not be held to have notice of any change of authority of any person, until receipt of written notice thereof from the Fund.

In no event and under no circumstances shall either party to this Agreement be liable to the other party for consequential damages under any provision of this Agreement or for any act or failure to act hereunder.

11. SAFEKEEPING OF BOOKS AND RECORDS .

Administrator hereby agrees to establish and maintain facilities and procedures reasonably acceptable to the Fund for safekeeping of books and records of the Fund. Administrator agrees that all records maintained by Administrator under this Agreement are the property of the Fund and will be preserved and will be surrendered promptly to the Fund on request. Administrator and the Fund agree that all books, records, information and the data pertaining to the business of the other party which are exchanged or received pursuant to the negotiation of and the carrying out of this Agreement shall remain confidential, and shall not be voluntarily disclosed to any other person without the prior written consent of the other party.

The Administrator shall take such actions as it deems reasonably necessary to:

(a)	Ensure the security and confidentiality of Fund unitholder records and information;	

(b)	Protect against any anticipated threats or hazards to the security or integrity of Fund unitholder records and information; and	

(c)	Protect against unauthorized access to or use of Fund unitholder records or information that could result in substantial harm or inconvenience to any Fund unitholder.	

12. AMENDMENT OF THE AGREEMENT .

This Agreement or any part hereof may be changed or waived only by written amendment, signed by the party against whom enforcement of such change or waiver is sought.

13. MISCELLANEOUS .

This Agreement embodies the entire agreement and understanding between the parties and supersedes all prior agreements and understandings relating to the subject matter hereof.

The captions in this Agreement are included for convenience of reference only and in no way define or delimit any of the provisions hereof or otherwise affect their construction or effect.

Without prior written consent of the parties hereto, this Agreement may not be assigned by any of the parties hereto.

This Agreement shall be deemed to be a contract made in Nebraska and governed by Nebraska law. If any provision of this agreement shall be held or made invalid by a court decision, statute, rule or otherwise, the remainder of this Agreement shall not be affected thereby. This Agreement shall be binding and shall inure to the benefit of the parties hereto and their respective successors.

IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be executed by an authorized person as of the day and year first above written.

		
 	Whitetail Rock SLAB Fund [roman numeral], LLC

By: Whitetail Rock Fund Management, LLC, Manager

By:	
 	Name:
Title:	

	
		
 	Whitetail Rock Fund Management, LLC

By:	
 	Name:
Title:	

	
		
 	ADMINISYSTEMS, INC.

By:	
 	Name:
Title:	

	
		
 	UNION BANK AND TRUST COMPANY

By:	
 	Name:
Title:	

Execution Copy AMENDMENT NO. 4 TO CREDIT AGREEMENT This AMENDMENT NO.4 (this "Amendment") is entered into as of February 13,2015, by and among NELNET, INC. (the "Borrower"), the Lenders (as defined in the Credit Agreement defined below) signatory hereto and U.S. BANK NATIONAL ASSOCIATION, as Agent for the Lenders (in such capacity, the "Agent"). Capitalized terms used herein but not now defined herein shall have the meaning given such terms in the Credit Agreement (as defined below). WHEREAS, the Borrower, the Lenders and the Agent are party to that certain Credit Agreement, dated as of February 17, 2012, as amended by Amendment No.1 to Credit Agreement, dated as of March 16, 2012, Amendment No.2 to Credit Agreement, dated as of March 28, 2013 and Amendment No. 3 to Credit Agreement, dated as of June 30, 2014 (collectively, the "Credit Agreement"); WHEREAS, the Borrower has requested that certain clarifications be made to the Credit Agreement; and WHEREAS, the Lenders have agreed to amend the Credit Agreement on the terms and conditions set forth herein. NOW, THEREFORE, for good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree to amend the Credit Agreement as follows: SECTION 1. Amendments to Credit Agreement. The Credit Agreement is hereby amended in the following respects: (a) Section 6.01 of the Credit Agreement is hereby amended by deleting the "and" following clause (b), replacing the period at the end of clause (c) with a semi-colon, replacing the period at the end of clause (d) with "and" and adding new clause (e) at the end thereof as follows: (e) other Recourse Indebtedness in connection with sales of private student loans previously treated as asset sales with respect to which the Borrower or any of its Subsidiaries has an obligation to purchase any such private student loans that become delinquent, provided the aggregate outstanding balance of such private student loans sold pursuant to such ACTIVE 205346431 Y.7

 

terms does not exceed $155,300,000 as of December 31, 2014 with such maximum amount reducing automatically when and as such private student loans are repaid or repurchased by the Borrower or one of its Subsidiaries by an amount equal to the amount of such repayment or purchase. (b) Section 6.02 of the Credit Agreement is hereby amended by redesignating the clause currently identified as (e) as new clause (f) and adding a new clause (e) immediately prior thereto reading as follows: (e) Liens granted by the Borrower or one or more of its Subsidiaries to secure the Indebtedness described in Section 6.01(e); and SECTION 2. Conditions of Effectiveness. This Amendment will become effective retroactively as of December 31, 2014 (the "Effective Date") when, and only when, the Agent has received counterparts of this Amendment executed by the Borrower and the Required Lenders. SECTION 3. Representations and Warranties. The Borrower hereby represents and warrants as follows: (a) This Amendment and the Credit Agreement, as amended by this Amendment, constitute legal, valid and binding obligations of such party enforceable against such party in accordance with their terms, except as enforceability may be limited by bankruptcy, insolvency or similar laws affecting the enforcement of creditors' rights generally and general equitable principles; and (b) As of the date hereof, and giving effect to the terms of this Amendment, there exists no Default or Event of Default and the representations and warranties contained in Article III of the Credit Agreement, as amended hereby, are true and correct in all material respects. SECTION 4. Reference to and the Effect on the Agreement. (a) On and after the Effective Date of this Amendment, and for any relevant prior dates, each reference in the Credit Agreement to "this Agreement", "hereunder", "hereof', "herein" or words of like import referring to the Credit Agreement and each reference to the Credit Agreement in any certificate delivered in connection therewith, shall mean and be a reference to the Credit Agreement as amended hereby. (b) Each of the parties hereto hereby agrees that, except as specifically amended above, the Credit Agreement is hereby ratified and confirmed and shall continue to be in full force and effect and enforceable, except as such enforcement may be limited by applicable bankruptcy, insolvency, reorganization or other similar laws relating to or limiting creditors' rights generally and general equitable principles. ACTIVE 205346431 v. 7

 

SECTION 5. H~adings. Section headings in this Amendment are included herein for convenience only and do not constitute a part of this Amendment for any other purpose. SECTION 6. Execution in Counterparts. This Amendment may be executed in any number of counterparts and by different parties hereto in separate counterparts, each of which when so executed and delivered shall be deemed to be an original and all of which taken together shall constitute but one and the same agreement. Delivery of an executed counterpart of this Amendment by facsimile, electronic mail, portable document format (PDF) or similar means shall be effective as delivery of an original executed counterpart of this Amendment. SECTION 7. Governing Law. The validity, construction and enforceability of this Amendment shall be governed by the internal law of the State of New York. [BALANCE OF PAGE INTENTIONALLY LEFT BLANK] SIGNATURE PAGES FOLLOW ACT1VE 205346431 v.7

 

IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be duly executed by their respective authorized signatories as of the date and year first above written. NELNET, INC., Signature Page to Amendment No.4 to Credit Agreement ACTIVE 205346431 v.6

 

ACTIVE 205346431 v.5 U.S. BANK NATIONAL ASSOCIATION, as Administrative Agent and a Lender Name: Danie Title: Relationship Manager Signature Page to Amendment No.4 to Credit Agreement

 

ACTIVE 205346431 v.7 WELLS FARGO BANK, NATIONAL ASSOCIATION, as a Lender Signature Page to Amendment No.4 to Credit Agreement

 

cmaoec, N.A., as a Lender Signature Page toAmendmenl No.4 to Credit Agreemenl ACfIVE 205346431 v.5

 

ACTIVE 205346431 v.7 ROYAL BANK OF CANADA, as a Lender Title: Authorized Signatory

 

ACTIVE 205346431 v.7 FIRST NATIONAL BANK OF OMAHA, as a Lender Signature Page to Amendment No.4 to Credit Agreement

 

ACTIVE 205346431 v.7 BANK OF MONTREAL, CHICAGO BRANCH, as a Lender By: ~ ___ Name: Karen Louie Title: Director Signature Page to Amendment No.4 to Credit Agreement

 

CONSENT AND REAFFIRMA nON Each of the undersigned hereby acknowledges receipt of a copy of the foregoing Amendment No.4 entered into as of February __ ,2015, to the Credit Agreement dated as of February 17,2012, as amended by that certain Amendment No.1 to Credit Agreement dated as of March 16,2012 and that certain Amendment No.2 to Credit Agreement dated as of March 28, 2013 and that certain Amendment No.3 to Credit Agreement dated as of June 30, 2014 (collectively the "Credit Agreement") among Nelnet, Inc. (the "Borrower"), the financial institutions from time to time party thereto as lenders (the "Lenders") and U.S. Bank National Association, in its individual capacity as a Lender and in its capacity as the Administrative Agent (the "Ag~nt"), which Amendment No.4 is dated as of June 30, 2014 (the "Amendment"). Capitalized terms used in this Consent and Reaffirmation and not defined herein shall have the meanings given to them in the Credit Agreement. Without in any way establishing a course of dealing by the Agent or any Lender, each of the undersigned consents to the Amendment and reaffirms the terms and conditions of the Guaranty executed by it and acknowledges and agrees that such Guaranty remains in full force and effect and is hereby reaffirmed, ratified and confirmed. All references to the Credit Agreement contained in the above-referenced documents shall be references to the Credit Agreement as so modified by the Amendment and as the same Credit Agreement may from time to time hereafter be amended, modified or restated. Dated: February _,2015 [BALANCE OF PAGE INTENTIONALLY LEFT BLANK] SIGNA TURE PAGE FOLLOWS ACTIVE 20534643 J v.7

 

IN WITNESS WHEREOF, each Initial Guarantor has caused this Consent and Reaffirmation to be duly executed by it authorized officer as of the day and year first above written. NATIONAL EDUCATION LOAN NETWORK, INC.~ ~By: Name: Mike Dunlap Title: President NELNET BUSINESS SOLUTIONS, INC. BY:~& Name: Mike Dunlap Title: Assistant Vice President NELNET DNERSIFIED SOLUTIONS, LLC. BY:~ b Name: Mike Dunlap Title: Vice President and Manager NELNET ENROLLMENT SOLUTIONS, LLC BY:~~ Name: Mike Dunlap Title: Manager ACTNE 205346431v.7

 

Exhibit 10.43

PORTIONS OF THIS EXHIBIT HAVE BEEN REDACTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT BY NELNET, INC. UNDER RULES AND REGULATIONS PROMULGATED BY THE SECURITIES AND EXCHANGE COMMISSION. THE REDACTED PORTIONS ARE MARKED WITH [*****] AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION ALONG WITH SUCH REQUEST FOR CONFIDENTIAL TREATMENT .

MASTER PRIVATE LOAN PROGRAM AGREEMENT
This Master Private Loan Program Agreement dated as of December 22, 2014 (the “Master Agreement”) is by and between Union Bank and Trust Company, a Nebraska state banking corporation (“Union Bank”), and Nelnet, Inc., a Nebraska corporation, and its affiliates (collectively, “Nelnet”).
RECITALS
WHEREAS, Union Bank has engaged in operations from time to time to acquire and hold title to or interests in education loans made for the purpose of financing post-secondary education and/or education related to professional certification, which are not made or guaranteed pursuant to the Higher Education Act of 1965, as amended, or the regulations promulgated thereunder (“Private Loans”);
WHEREAS, Union Bank wishes to initiate operations to make Private Loans, hold such Private Loans, and sell off excess capacity of such Private Loans;
WHEREAS, Nelnet engages in operations related to Private Loans and is willing to provide services to Union Bank with respect to Union Bank’s Private Loans including but not limited to assistance with underwriting criteria, assistance with procedural formatting of Private Loan operations, marketing, origination, servicing, compliance with applicable laws and regulations, and purchasing Private Loans, all in conjunction with Union Bank’s program which is being branded initially as U-Fi loans (the “Private Loan Program”); and
WHEREAS, the parties wish to perform duties and services with respect to the Private Loan Program, all in accordance with the terms and conditions set forth herein.
NOW, THEREFORE, in consideration of the mutual covenants and obligations set forth herein and for other good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, the parties hereto agree as follows:

ARTICLE I
DEFINITIONS AND INTERPRETATION
1.1     Definitions
As used herein, the following terms shall have the following meanings:
“Business Day” shall mean a day other than a Saturday, a Sunday or any day on which banks located in Lincoln, Nebraska are authorized or obliged to close.
“Laws” shall mean all applicable federal, state or local laws, regulations or rules of any governmental authority.
“Lien” shall mean any mortgage, lien, pledge, charge, security interest or encumbrance of any kind.
“Marketing Agreement” shall have the meaning ascribed thereto in Section 3.1(a) hereof.
“Master Agreement” shall mean this Master Agreement, all schedules and exhibits attached hereto, and any amendments, addenda or supplements entered into between the parties hereto hereafter.
“Person” shall mean any individual, corporation, company, voluntary association, partnership, trust, unincorporated organization or government (or any agency, instrumentality or political subdivision thereof).
“Private Loan” shall have the meaning ascribed thereto in the recitals of this Master Agreement.
“Private Loan Program” shall have the meaning ascribed thereto in the recitals of this Master Agreement.
“Private Loan Program Agreements” shall mean, collectively, the Marketing Agreement, the Servicing Agreement, and the Purchase Agreement.
“Program Documentation” shall have the meaning ascribed thereto in Section 2.1 hereof.
“Purchase Agreement” shall have the meaning ascribed thereto in Section 3.1(c) hereof.
“Servicing Agreement” shall have the meaning ascribed thereto in Section 3.1(b) hereof.

1.2     Interpretation
Unless the context of this Master Agreement requires otherwise, the following rules of interpretation shall apply to this Agreement:
(a) the singular shall include the plural, and the plural shall include the singular;
the words “hereof”, “herein”, “hereby”, “hereto” and similar words refer to this entire Agreement and not to any particular Article or Section of this Master Agreement;

(b) a reference to any Person shall include such Person’s successors and permitted assigns under any agreement, instrument, contract or other document; and

(c) in the event of any conflict in the Private Loan Programs and the Master Agreement, the terms of the Master Agreement shall control.

ARTICLE II
PRIVATE LOAN PROGRAM
2.1     Initiation of Private Loan Program
Union Bank and Nelnet shall cooperate, consult together, and provide such assistance as may be necessary or appropriate in order to develop and maintain written components of the Private Loan Program including but not limited to the following (collectively, the “Program Documentation”): underwriting criteria for origination of Private Loans; terms of lending with respect to the Private Loans such as interest rates, term of repayment, loan amounts, borrower benefits, etc.; procedural manuals ad protocols for Private Loans; Private Loan documentation such as promissory note forms and disclosures; and other aspects of the Private Loan Program. Union Bank and Nelnet shall mutually agree on the initial set of Program Documentation to be utilized and implemented as a part of the Private Loan Program.
2.2    Changes to Program Documentation
Neither Union Bank nor Nelnet may change or modify any material aspect of the Program Documentation without prior (i) written notice of the proposed change or modification to the other party hereto, and (ii) approval or consent, in writing, received from the recipient of such notice, which approval or consent shall not be unreasonably withheld, conditioned or delayed. The party that may approve or consent to the change shall respond in writing within five (5) Business Days of receipt of the notice of the proposed change or modification, and if such party fails to respond in a timely manner, the proposed change or modification to the Program Documentation shall be deemed approved.
2.3    Commencement of Private Loan Program
Union Bank and Nelnet shall use best efforts to initiate the Private Loan Program in approximately January of 2015. The parties acknowledge that Union Bank will be required to obtain licenses to engage in the Private Loan Program in certain states prior to engaging in the Private Loan Program in such states, and Nelnet shall assist in obtaining such licenses and pay for all of the expenses related to obtaining such licenses.

PORTIONS OF THIS EXHIBIT HAVE BEEN REDACTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT BY NELNET, INC. UNDER RULES AND REGULATIONS PROMULGATED BY THE SECURITIES AND EXCHANGE COMMISSION. THE REDACTED PORTIONS ARE MARKED WITH [*****] AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION ALONG WITH SUCH REQUEST FOR CONFIDENTIAL TREATMENT.

ARTICLE III
PRIVATE LOAN PROGRAM AGREEMENTS
3.1 Services and Duties under Private Loan Program Agreements.
Simultaneously with execution and delivery of this Master Agreement, Union Bank and Nelnet (or Nelnet’s affiliate(s)) will execute and deliver the following Private Loan Program Agreements, each of which is incorporated herein and made a part hereof by this reference:

(a) Marketing Agreement: Union Bank and Nelnet’s affiliate, Nelnet Consumer Finance, Inc., shall execute and deliver to each other the Education Loan Marketing and Referral Agreement, of even date herewith, attached hereto as Schedule A.

(b) Servicing Agreement: Union Bank and Nelnet’s affiliate, Nelnet Servicing, LLC, d/b/a Firstmark, shall execute and deliver to each other the Private Loan Origination and Servicing Agreement, of even date herewith, attached hereto as Schedule B.

(c) Purchase Agreement: Union Bank and Nelnet shall execute and deliver to each other the Guaranteed Purchase Agreement, of even date herewith, attached hereto as Schedule C.
The parties to the Private Loan Program Agreements shall perform their duties in accordance with the terms and conditions thereof, and in material compliance with all Laws.

ARTICLE IV
ON-GOING CONSIDERATION
4.1 Compensation.
In addition to the terms, covenants and duties set forth in the Private Loan Program Agreements, Union Bank shall pay to Nelnet a fee, on a monthly basis, equal to one-twelfth (1/12) of the product of (i) [*****], multiplied by (ii) the average aggregate outstanding balance of principal on Private Loans originated and serviced under the Servicing Agreement on behalf of Union Bank, and title to which are held by Union Bank through the month prior to the month during which fees are being paid. Such fee shall cover and satisfy consideration for various aspects of the Private Loan Program, including but not limited to marketing fees, origination fees and servicing fees with respect to the Private Loans.

ARTICLE V
REPRESENTATIONS AND WARRANTIES
5.1 Representations and Warranties
Union Bank and Nelnet each respectively represents and warrants to the other party hereto that:
(a) This Master Agreement and each of the Private Loan Program Agreements has been duly executed and delivered by it and is the legal, valid and binding obligation of such party, enforceable against it in accordance with its terms, subject to the effect of applicable bankruptcy, insolvency or similar laws affecting creditors’ rights and remedies generally.

(b) No consent, approval or authorization of any third party is required for the consummation by it of the transactions contemplated by this Master Agreement which has not been received, other than the state licenses necessary for Union Bank referenced in Section 2.3 hereof.

(c) It is organized, validly existing and in good standing under the laws of the State of Nebraska and has full power and authority to conduct its business as it is presently conducted.

(d) There is no existing or threatened litigation or other proceeding against it that will have a material adverse effect upon the performance of its obligations hereunder, or that seeks to prohibit its entering into this Master Agreement.
 
ARTICLE VI
INDEMNIFICATION
6.1      Indemnification by Nelnet.

Subject to the limitations set forth herein, Nelnet shall reimburse, defend, indemnify, and hold Union Bank its officers, directors and employees (each, an “Indemnified Party” and collectively, the “Indemnified Parties”) harmless, from and against all any and all losses, liabilities, claims, demands, obligations, judgments, damages, fines, payments, penalties, deficiencies, awards, settlements, causes of action, costs and expenses, including court costs and reasonable attorneys’ fees and expenses (collectively, the “Losses”) that they suffer, sustain or incur resulting from the claims of third parties, including without limitation governmental authorities, solely with respect to Union Bank’s Private Loans and/or the Private Loan Program and/or the Private Loan Program Agreements asserted, following the date of this Master Agreement (collectively, the “Indemnified Claims”). The Indemnified Claims shall exclude any act or omission of the Indemnified Parties which constitutes negligence or willful misconduct solely on the part of any of the Indemnified Parties unless such act or omission was committed either (i) by Nelnet or an affiliate thereof on behalf of any of the Indemnified Parties, or (ii) by the Indemnified Party at the direction or instruction of Nelnet or any affiliate thereof (other than the Indemnified Party).

6.2      Claims Procedures.

Each Indemnified Party shall give to Nelnet prompt written notice of any threatened or actual claim that could reasonably be deemed to potentially become an Indemnified Claim, setting forth in detail all facts in connection with such claim. Nelnet shall defend and direct the defense against any Indemnified Claims, in the name of the Indemnified Party, at the expense of Nelnet, and with counsel selected by Nelnet. Nelnet

shall, at its expense, keep the Indemnified Parties informed in all reasonable respects in the defense of the Indemnified Claims. The Indemnified Parties shall have the right to participate in the defense of the Indemnified Claims with counsel employed at their own expense. The Indemnified Parties shall not make any filings, communicate with third parties regarding the Indemnified Claims, or attempt to settle the Indemnified Claims without the prior written consent of Nelnet. Nelnet shall have the right to settle the Indemnified Claims without consent of the Indemnified Parties, if such settlement (x) involves only the payment of money which Nelnet pays itself or satisfies with insurance proceeds or any combination thereof, and (y) includes a full unconditional general release of the Indemnified Party from the claimant(s) with respect to the Indemnified Claims.
    
Notwithstanding anything to the contrary set forth herein, the Indemnified Parties shall furnish any reasonable oral and/or written apology or statement to the claimant(s) with respect to the Indemnified Claims as Nelnet may deem necessary or helpful in settling the Indemnified Claims, if requested by Nelnet. The Indemnified Parties shall forward to Nelnet immediately upon receipt copies of all pleadings and communications received in connection with the Indemnified Claims, the Indemnified Parties shall at their expense, cooperate fully and in all respects with Nelnet in defending the Indemnified Claims and preparing the defense with respect to the Indemnified Claims and the Indemnified Parties shall make available their employees and personnel as Nelnet may deem necessary or helpful in such defense.

6.3      Payment of Losses

Promptly following a final determination of the amount of any Losses claimed by the Indemnified Party by either (i) a final, non-appealable decision, judgment or award rendered with respect to the Indemnified Claims, or (ii) the mutual agreement by the Indemnified Party and Nelnet, Nelnet shall pay such Losses to the Indemnified Party by wire transfer of readily available funds to an account designated by the Indemnified Party.

6.4      Limitations.

(a) No Indemnified Party shall have any indemnification right with respect to, and Nelnet shall have no indemnification obligation with respect to, any act or omission of any person or entity other than of Nelnet, of an affiliate thereof, or of the Indemnified Party (if committed at the direction or instruction of Nelnet or any affiliate thereof other than the Indemnified Party).

(b) Any claims for Losses under this Article VI must be submitted in writing by the Indemnified Party to Nelnet before 11:59 p.m., Central Standard Time, on the date that is within one year following the date of entry of a final, non-appealable judgment against the Indemnified Party in the Indemnified Claim.

(c) Payments by Nelnet pursuant to this Master Agreement shall be limited to the amount of any Losses that remain after deducting therefrom (i) any insurance proceeds and any indemnity, contribution or other similar payment to which any Indemnified Party has actually recovered from any third party with respect thereto, net of any reasonable expenses (excluding increases in premiums attributable to such claims) incurred by such Indemnified Parties in collecting such insurance proceeds or any indemnity, contribution or other similar payment, and (ii) any tax benefit to the Indemnified Parties (as reasonably determined by such Indemnified Party’s accountant in good faith) as a result of incurring the Losses whether or not realized in the period in which such Losses arose.

6.5      Mutual Indemnity.

Subject to the provisions set forth in Sections 6.1, 6.2, 6.3 and 6.4 hereof, each party hereto, as applicable (referred to in this Section 6.5 as the “Indemnitor ”) shall indemnify, defend and hold harmless the other party hereto and such other party’s directors, officers and employees (collectively referred to in this Section 5.5 as the “Indemnified Parties”) from and against any and all Losses resulting from, the Indemnitor’s breach of any representations, warranties or covenants in this Master Agreement. The Indemnified Parties shall promptly notify the Indemnitor of any legal claim, demand, right or cause of action asserted, instituted or threatened against the Indemnified Parties that arise from or in connection with this Master Agreement. The procedural provisions set forth in Sections 6.2, 6.3 and 6.4 hereof shall apply to this Section 6.5 and to the appropriate Indemnitor and Indemnified Parties identified in this Section 6.5, respectively.

6.6      Survival.

The indemnity obligation in this Section 6.6 shall survive for all Losses claimed or incurred after termination of this Master Agreement and for four years thereafter.

ARTICLE VII
MISCELLANEOUS
7.1      Term
This Master Agreement shall commence upon the date first set forth above, and shall terminate upon termination of the last of the Private Loan Program Agreements to terminate.
7.2      Entire Agreement
This Master Agreement supersedes all prior discussions and agreements between the parties with respect to the subject matter hereof, and contains the sole and entire agreement between the parties hereto with respect to the subject matter hereof.
7.3      No Waiver
Any term or condition of this Master Agreement may be waived at any time by the party that is entitled to the benefit thereof, but no such waiver shall be effective unless set forth in a written instrument duly executed by or on behalf of the party waiving such term or condition. No waiver by any party of any term or condition of this Master Agreement, in any one or more instances, shall be deemed to be or construed as a waiver of the same or any other term or condition of this Master Agreement on any future occasion. All remedies, either under this Master Agreement or by law or otherwise afforded, will be cumulative and not alternative. No failure on the part of Union Bank or Nelnet to exercise and no delay in exercising, and no course of dealing with respect to, any right, power or privilege under this Master Agreement shall operate as a waiver thereof, nor shall any single or partial exercise of any right, power or privilege under this Master Agreement preclude any other or further exercise thereof or the exercise of any other right, power or privilege.
7.4      Binding Agreement
This Master Agreement shall be binding upon, and inure to the benefit of, the respective successors and permitted assigns of Union Bank and of Nelnet. It is not the intention of the parties to confer third party beneficiary rights upon any other Person.

7.5      Assignment
No party to this Master Agreement may assign any of such party’s rights under this Agreement without the prior written consent of the other party hereto.     
7.6      Notice
All notices and other communications provided for herein (including, without limitation, any modifications of, or waivers or consents under, this Master Agreement) shall be given or made by fax, email transmission, or by hand in writing and transmitted by fax, mailed or delivered to (a) in the case of Union Bank, the “Address for Notices” specified below the name of Union Bank on the signature page hereof, (b) in the case of Nelnet, the “Address for Notices” specified below the name of Nelnet on the signature page hereof or (c) as to any party hereto, at such other address as shall be designated by such party in a notice to the other party hereto. Except as otherwise provided in this Master Agreement, all such communications shall be deemed to have been duly given when transmitted by fax, email, personally delivered or, in the case of a mailed notice, upon receipt, in each case, given or addressed as provided above.
7.7      Confidentiality
Each party hereto will hold, and will use their best efforts to cause their respective agents and representatives to hold, in strict confidence from any Person (other than any such agent or representative), unless (a) compelled to disclose by judicial or administrative process or by other requirements of law or by regulatory authority of either party hereto or (b) disclosed in an action or proceeding brought by a party hereto in pursuit of such party’s rights or in the exercise of such party’s remedies hereunder, the existence of this Master Agreement and the transactions contemplated hereby and all documents and information concerning the other party hereto furnished to such party by such other party or such other party’s agents and representatives in connection with this Master Agreement or the transactions contemplated hereby, except to the extent that such documents or information can be shown to have been (i) previously known by the party receiving such documents or information, (ii) in the public domain (either prior to or after the furnishing of such documents or information hereunder) through no fault of the receiving party or (iii) later acquired by the receiving party from another source if the receiving party is not aware that such source is under an obligation to the other party hereto to keep such documents and information confidential.
7.8      Counterparts
This Master Agreement may be executed in any number of counterparts, all of which taken together shall constitute one and the same instrument, and any of the parties hereto may execute this Master Agreement by signing any such counterpart. Executed signature pages hereto may be delivered by fax or email transmission.
7.9      Amendment
No provision of this Master Agreement shall be waived, amended or modified except by an instrument in writing duly executed by Union Bank and by Nelnet.
7.10      Applicable Law
This Master Agreement shall be governed by, and construed in accordance with, the laws of the State of Nebraska, without giving effect to any conflicts of laws principles thereof which would result in the application of the laws of another jurisdiction.

7.11      Survival
All representations and warranties of the parties contained in Article V hereof shall survive termination of this Master Agreement and remain in effect indefinitely. In addition to the foregoing, the indemnification obligations of the parties under Article VI hereof shall survive for all Losses claimed or incurred after termination of this Master Agreement for four (4) years thereafter.
7.12      Severability
If any one or more of the provisions contained in this Master Agreement, or any application thereof, shall be invalid, illegal or unenforceable in any respect, the validity, legality and enforceability of the remaining provisions contained herein and all other applications thereof shall not in any way be affected or impaired thereby.

[Remainder of Page Intentionally Left Blank]

PORTIONS OF THIS EXHIBIT HAVE BEEN REDACTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT BY NELNET, INC. UNDER RULES AND REGULATIONS PROMULGATED BY THE SECURITIES AND EXCHANGE COMMISSION. THE REDACTED PORTIONS ARE MARKED WITH [*****] AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION ALONG WITH SUCH REQUEST FOR CONFIDENTIAL TREATMENT .

IN WITNESS WHEREOF, the parties hereto have executed this Master Private Loan Program Agreement as of the date first above written.

Union Bank and Trust Company

/s/ Angie Muhleisen
By: Angie Muhleisen
Title: President and CEO

Address for Notices:
Union Bank and Trust Company
Attn: Brad Crain
4243 Pioneer Woods Drive
Lincoln, NE 68506
Phone: (402) 323-1783
Fax: (402) 323-1190
Email: [*****]

Nelnet, Inc.

/s/ William J. Munn -----
By: William J. Munn
Title: Secretary

Address for Notices:
Nelnet, Inc.
Attn: James D. Kruger
1248 “O” Street, 9 th Floor
Lincoln, NE 68508
Phone: (402) 458-2304
Fax: (402) 458-2294
Email: [*****]

Exhibit 10.44

PORTIONS OF THIS EXHIBIT HAVE BEEN REDACTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT BY NELNET, INC. UNDER RULES AND REGULATIONS PROMULGATED BY THE SECURITIES AND EXCHANGE COMMISSION. THE REDACTED PORTIONS ARE MARKED WITH [*****] AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION ALONG WITH SUCH REQUEST FOR CONFIDENTIAL TREATMENT.

EDUCATION LOAN MARKETING
AND REFERRAL AGREEMENT

This Education Loan Marketing and Referral Agreement is made as of this 22nd day of December, 2014 by and between Nelnet Consumer Finance, Inc., a Nebraska corporation (“Nelnet”), and Union Bank and Trust Company, a Nebraska state banking corporation (the “Lender”).

WHEREAS, Lender offers or intends to offer applications for loans made for the purpose of financing costs of post-secondary education, and funds or intends to fund such loans to accepted applicants;

WHEREAS, Lender wishes to engage Nelnet to market and refer applicants for educationally related loans offered by Lender; and

WHEREAS, Lender is willing to compensate Nelnet for educationally related loans that are funded based on applications for such loans submitted to Lender by Nelnet;

NOW, THEREFORE, in consideration of the foregoing and the mutual covenants contained herein, the parties agree as follows:

Section 1. Definitions. Wherever used in this Agreement, unless the context indicates a contrary intent or unless specifically provided herein, the following terms shall have the meanings indicated:

“Agreement” means this Education Loan Marketing and Referral Agreement between Lender and Nelnet.

“Refinance Loan” means any Education Loan made to consolidate existing Education Loans and/or other Refinance Loans.

“Refinance Loan Application” means an application for Refinance Loan on the form prepared and furnished by Nelnet on behalf of Lender, but approved by Lender.

“Education Loan” means any education loan made for the purpose of financing post-secondary education and/or education related to professional certification.

PORTIONS OF THIS EXHIBIT HAVE BEEN REDACTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT BY NELNET, INC. UNDER RULES AND REGULATIONS PROMULGATED BY THE SECURITIES AND EXCHANGE COMMISSION. THE REDACTED PORTIONS ARE MARKED WITH [*****] AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION ALONG WITH SUCH REQUEST FOR CONFIDENTIAL TREATMENT.

“Education Loan Application” means an application for an Education Loan on the form prepared and furnished by Nelnet on behalf of Lender, but approved by Lender.

“Funded Refinance Loan” means a Refinance Loan Application which has been processed, approved and funded by or on behalf of Lender.

“Funded Education Loan” means an Education Loan processed, approved and funded by or on behalf of Lender as a result of an Education Loan Application.

“Initial Period” means thirty-six (36) months from the date of this Agreement.

Section 2. Term and Termination.  This Agreement shall remain in effect for the Initial Period. The Agreement will extend automatically for successive three-year extension periods upon each annual anniversary of this Agreement, without the necessity of further documentation, unless either party send written notice of termination to the other party hereto. Such notice of termination will be effective to terminate this Agreement at (i) the end of the term in which it is received, other than with respect to Education Loans described in clause (ii) hereof, and (ii) with respect only to any Education Loan not yet fully disbursed at the time of the notice of termination, on the date on which the academic year ends for educational institutions attended by borrowers funding costs of attendance with such an Education Loan. Notwithstanding the foregoing, either party may at any time upon six (6) months’ notice terminate this Agreement by delivery of a notice of termination to the other party. Lender shall give prompt written notice to Nelnet in the event Lender ceases substantially all operations to make Education Loans, and neither party shall have any further obligations under this Agreement following such cessation.

Section 3. Duties of the Parties.

(a) Nelnet’s Obligations . Nelnet shall, between the date of this Agreement and the date this Agreement terminates, market and promote Lender as lender and provider of Education Loans and Refinance Loans to prospective borrowers. Such marketing and promotion efforts may include, without limitation, hosting or placing content approved by Lender or one or more websites of Nelnet or its affiliates, providing website links to an approved website for prospective borrowers to utilize, providing marketing materials approved by Lender to educational institutions, prospective borrowers and other appropriate marketing recipients via such manner of delivery as Nelnet deems appropriate. Nelnet shall ensure that all aspects of the Education Loans and Refinance Loans made to borrowers comply with all state and federal laws, regulations and agency rules. Nelnet shall provide consulting services and analysis with respect to credit scores of potential borrowers. Nelnet shall, during the term of this Agreement, provide to Lender [*****] hours of audit support per fiscal year of Nelnet; if Lender requests audit support in excess of that amount, Lender shall pay to Nelnet $[*****] per hour for such excess hours. Nelnet shall pay to Lender the costs of any borrower benefits afforded to borrowers on Education Loans and Refinance Loans owned by Lender and which result from Nelnet’s efforts under this Agreement.

(b) Lender’s Obligations . Lender shall approve all content to be used by Nelnet on its website with respect to Lender (other than content prepared solely by Nelnet) and all marketing materials, as well as all Education

Loan Applications, Refinance Loan Applications, disclosures, promissory notes, and any other documentation utilized in connection with marketing, promoting, applying for, making or disbursing Lender’s Education Loans and Refinance Loans. Lender shall cooperate and assist Nelnet in its activities pursuant to this Agreement as Nelnet may reasonably request from time to time. Notwithstanding any approval by Lender, Nelnet shall have responsibility to ensure that all such content complies with all state and federal laws, regulations and agency rules, and Nelnet shall make timely updates to and revisions of all such content in order ensure such compliance. Lender shall provide those borrower benefits as set forth in Nelnet’s advertising and promotion of Lender’s Education Loans, except to the extent that such advertising and promotional materials clearly and conspicuously disclose that such borrower benefits could be terminated, and if Lender sells, securitizes or changes the servicer of such Education Loans, Purchaser shall include as a provision of all relevant contracts to sell, securitize or service such Eligible Loans, that all borrower benefits represented as being available to a borrower will continue to inure to the benefit of the borrower or to the same extent as if Lender had not sold, securitized or changed the servicer of such Education Loans, except to the extent that Nelnet’s advertising and promotional materials clearly and conspicuously disclose that such borrower benefits could be terminated.

Section 4. Exclusivity.  Nelnet may, at its option, provide concurrent marketing and promotional services to or on behalf of other lenders on Education Loans and Refinance Loans. Lender may not concurrently engage marketing agents other than Nelnet to market and promote Lender’s Education Loans and Refinance Loans, without the prior written consent of Nelnet. Nelnet may refer the same borrowers to Lender and other lenders for which Nelnet provides marketing or promotional services.

Section 5. Compensation.  Nelnet’s compensation for services performed under this Agreement are included in and satisfied by payment of fees by Lender to Nelnet, Inc. in accordance with that certain Master Private Loan Program Agreement of even date herewith between Lender and Nelnet, Inc.
Section 6. Audit.  At reasonable times, during normal business hours, either party’s auditors or agents may examine the books and records of the other party hereto as they relate to the performance of this Agreement, provided the party requesting the examination has given at least five (5) days advance written notice to the other party. Each party shall maintain all such books and records for examination. The obligations in this paragraph for any given Education Loan or Refinance Loan shall extend for a period during this Agreement and ending six (6) years after termination of this Agreement. The costs of such audit shall be paid for by the party requesting the examination, subject to the audit support to be provided by Nelnet under Section 3(a) hereof to assist Lender with audits of Lender’s own activities.

Section 7. Representations, Warranties and Covenants. Each party hereto represents and warrants to, and covenants with the other party hereto, that, to the best of its knowledge and belief: (a) it is duly authorized to do business in the jurisdiction in which it operates and has full power and authority to execute, deliver and perform this Agreement; (b) during the term of this Agreement it will (i) remain in good standing and qualified to do business under the laws of the jurisdiction in which it was organized and the states in which it operates, (ii) conduct its business in accordance with all applicable state and federal laws and regulations, and (iii) continue to be qualified to carry out this Agreement; (c) there is no action or proceeding pending or threatened against it before any court or administrative agency, nor any presently existing order of any court or administrative agency that might have a materially adverse effect on the ability of such party to perform its obligations under this Agreement; and (d) any consent or approval of federal or state banking or regulatory authorities required for the making or performance of this Agreement has been obtained.

Section 8. Indemnification.  Each party hereto, as applicable (referred to in this Section 8 as the “Indemnitor”) shall indemnify, defend and hold harmless to other party hereto and such other party’s directors, officers and employees (collectively, the “Indemnified Parties”) from against any and all Losses resulting from

Indemnitor’s breach of any representation, warranties or covenants in this Agreement. The Indemnified Parties shall promptly notify the Indemnitor of any legal claim, demand, right or cause of action asserted, instituted or threatened against the Indemnified Parties that arise from or in connection with this Agreement. The indemnity obligation in this paragraph shall survive termination of this Agreement.

Section 9. Disclaimer of Warranties.  Except as set forth in this Agreement, Nelnet does not make any warranties, express, implied or statutory, including but not limited to the implied warranties of merchantability, business continuity or fitness for a particular purpose, with respect to the services to be provided by Nelnet hereunder.

Section 10. Property Rights .

(a) Nelnet Property . Nelnet shall retain all right, title and interest in and to (a) all Nelnet websites, URLs, software, tools, routines, programs, designs, diagrams, technology, ideas, know-how, processes, techniques and inventions that Nelnet makes, develops, conceives or reduces to practice, whether alone or jointly with others, in the course of its performance under this Agreement, (b) all enhancements, modifications, improvements and derivative works of each and any of the foregoing, and (c) all copyrights, trademarks, service marks, trade secrets, patents, patent applications and other proprietary rights related to each and any of the foregoing (collectively, the “Nelnet Property”).

(b) Lender Content . Subject to the following limited license granted to Nelnet, Lender shall retain all rights, title and interest in and to the content of its materials disclosed to Nelnet hereunder ("Lender Content"), and such content shall be the Confidential Information of Lender subject to subsection (c) below. Subject to the terms and conditions of this Agreement, Lender hereby grants Nelnet a limited, non-exclusive, non-transferable royalty free license for the term of this Agreement to use the Lender Content only as required in order for Nelnet to perform the services as provided herein. Lender warrants and represents that the content of any Lender Content it provides to Nelnet shall not: (i) infringe any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (ii) violate any law, statute, ordinance or regulation (including without limitation the laws and regulations governing export control, unfair competition, anti-discrimination or false advertising); or (iii) be defamatory, trade libelous, unlawfully threatening or unlawfully harassing.

(c) Confidential Information .

(i) Defined . The term “Confidential Information” shall mean this Agreement and all proprietary information, data, trade secrets, business information and other information of any kind whatsoever which (a) a party hereto (“Discloser”) discloses, in writing, orally, visually, or in any other medium to the other party (“Recipient”) or to which Recipient obtains access in connection with the negotiation and performance of this Agreement, and which (b) relates to (i) the Discloser (ii) third-party suppliers or licensors who have made confidential or proprietary information available to Lender. Confidential Information shall include Lender Information, as described below.

(ii) Lender Information . Nelnet acknowledges that Lender has a responsibility to its customers to keep information about its customers who have borrowed on an Education Loan or Refinance Loan and their accounts (“Lender Information”) confidential. In addition to the other requirements set forth in this Section regarding Confidential Information, Lender Information shall also be subject to the additional restrictions set forth in this Subsection. Nelnet shall not disclose or use Lender Information other than to carry out the purposes for which Lender disclosed such Lender Information to Nelnet.

(iii) Use and Disclosure . Each of the Parties, as Recipient, hereby agrees on behalf of itself and its employees, officers, affiliates and subcontractors that Confidential Information will not be disclosed or made available to any person for any reason whatsoever, other than on a “need to know basis” and then only to: (a) its employees and officers; (b) independent contractors, agents, and consultants; and (c) as required by law or as otherwise permitted by this Agreement. Prior to any disclosure of Confidential Information as required by law, the Recipient shall (i) notify the Discloser of any, actual or threatened legal compulsion of disclosure, and any actual legal obligation of disclosure immediately upon becoming so obligated, and (ii) cooperate with the Discloser’s reasonable, lawful efforts to resist, limit or delay disclosure.

Section 11. Binding Effect/Entire Agreement/Changes. This Agreement shall be binding upon and shall inure to the benefit of the parties and their respective successors and assigns, including those persons who may acquire the assets of Lender or Nelnet through merger or purchase. This

Agreement embodies the entire agreement between the parties concerning the subject matter hereof. Any changes or amendments to this Agreement shall be made in writing and signed by both parties.

Section 12. Notices. All notices and other correspondence to be sent to Lender shall be in care of: Brad Crain, Union Bank and Trust Company, 4243 Pioneer Woods Drive., Lincoln, Nebraska 68516, or such other address as may be provided in writing. All notices and other correspondence to be sent Nelnet shall be sent to: Chief Financial Officer-Nelnet, 121 South 13 th Street, Lincoln, NE 68508, with a copy to: General Counsel, 3015 South Parker Road, Suite 400, Aurora, CO 80014, or such other address as may be provided in writing.

Section 13. Governing Law/Venue/Assignment.  This Agreement shall be governed by and construed in accordance with the laws of the State of Nebraska. The parties agree to submit to the exclusive jurisdiction of any court competent jurisdiction located in Lancaster County, Nebraska. This Agreement may not be assigned by a party without the prior written consent of the other parties.

Section 14. Force Majeure. Nelnet and Lender shall each be excused from any breach of or failure to perform under this Agreement if performance is prohibited or prevented or applicable law, rule or regulation; or if such breach or failure results from any acts of God, war, riots or civil disturbances or any other cause beyond its reasonable control which materially hinders or prevents its performance under this Agreement.

Union Bank and Trust Company              Nelnet Consumer Finance, Inc.

By: /s/ Angie Muhleisen                  By: /s/ William J. Munn

Name: Angie Muhleisen                  Name: William J. Munn

Title: President & CEO                  Title: Secretary

CONFIDENTIAL FIRSTMARK SERVICES Page 1 Exhibit 10.45 PORTIONS OF THIS EXHIBIT HAVE BEEN REDACTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT BY NELNET, INC. UNDER RULES AND REGULATIONS PROMULGATED BY THE SECURITIES AND EXCHANGE COMMISSION. THE REDACTED PORTIONS ARE MARKED WITH [*****] AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION ALONG WITH SUCH REQUEST FOR CONFIDENTIAL TREATMENT. PRIVATE STUDENT LOAN ORIGINATION AND SERVICING AGREEMENT This agreement is entered into and effective as of the 22nd day of December, 2014, by and between Nelnet Servicing, LLC, d/b/a Firstmark Services, a Nebraska limited liability company, (“Firstmark”), and Union Bank and Trust Company, a Nebraska state banking corporation, (“Lender”). WHEREAS, Firstmark provides processing services related to the origination and servicing of Education Loans for lenders; and, WHEREAS, Lender in the ordinary course of its business makes or acquires, or intends to make or acquire Education Loans; and, WHEREAS, Firstmark agrees to process and service Education Loans for Lender pursuant to the Servicing Guidelines, and Lender therefore desires to retain Firstmark for such services. NOW THEREFORE, in consideration of the premises and the mutual covenants hereinafter set forth, the parties agree as follows: ARTICLE I – DEFINITIONS 1-1. “Affiliate” means any individual, corporation, partnership, association or business that directly or indirectly through one or more intermediaries, controls, or is controlled by, or is under common control with a party or its successors. The term “control” including the terms “controlling,” “controlled by,” and “under common control with” means the possession, direct or indirect, of the power to direct or cause the direction of the management and policies of a corporation, partnership, association or business, whether through the ownership of voting shares, by contract or otherwise. Affiliates shall include such entities whether now existing or later established by investment, merger or otherwise, including the successors and assigns of such entities. 1-2. “Agreement” means this Agreement.

 

CONFIDENTIAL FIRSTMARK SERVICES Page 2 1-3. “Applicable Law” means federal, state or local statute, rule, regulation or similar legal requirement applicable to processing the origination and servicing of Education Loans. 1-4. “Applicable Requirements” means each of the following, as applicable: (i) all contractual obligations under this Agreement and under the Loan Documents; (ii) Applicable Law, (iii) the Underwriting Guidelines, (iv) the Servicing Guidelines; and (v) applicable School requirements. 1-5. “Borrower” means a maker of a promissory note with respect to an Education Loan. 1-6. “Business Day” means any day other than a Saturday, Sunday, or a day on which the banking institutions in the city in which a payment is received or a disbursement hereunder must be initiated are authorized or required by law or executive order to close. 1-7. “Claims” means claims, liabilities, losses, damages, costs, expenses and reasonable attorney's fees asserted against or incurred by a party in connection with a dispute by or the assertions of a third party which arise out of the relationship created by the Agreement. 1-8. “Confidential Information” has the meaning given such term in Section III-11.a. hereof. 1-9. “Customer Identification Program” means a process whereby Firstmark screens and monitors applicants under certain of the regulations promulgated by the Office of Foreign Assets Control (“OFAC”) and in connection with the USA Patriot Act in an effort to determine if such persons appear on any lists maintained by OFAC and determining whether any potential transaction may constitute suspicious activity. 1-10. “Education Loan” means a consumer loan made or to be made to a Borrower for the funding of expenses in connection with such Borrower’s post-secondary education and/or education related to professional certifications, and which is not insured or guaranteed by, or made pursuant to a program sponsored by, a state or federal government or governmental agency. 1-11. “Effective Date” means the date set forth in the preamble to this Agreement. 1-12. “Fees” means the amounts to be paid by Lender to Firstmark for the Services, as further set forth in Section 2-8 hereof. 1-13. “Force Majeure" means, without limitation, the following: acts of God, strikes, lockouts, or other industrial disturbances; acts of public enemies; order or restraint of any kind of the government of the United States of America or of any state or locality in which a party is doing business or any of their departments, agencies or officials, or any civil or military authority; insurrections; riots; landslides; earthquakes; fires; storms; droughts; floods; explosions; breakage or accident to machinery, equipment, transmission pipes or canals; or any other cause or event not reasonably within the control of the party.

 

CONFIDENTIAL FIRSTMARK SERVICES Page 3 1-14. “Intellectual Property” means user manuals, training materials, computer programs, routines, structures, layout, report formats, trademarks, servicemarks, copyrights, patent rights and all oral or written information relating to a party’s business which is not generally known to the public and which gives such party an advantage over its competitors who do not know or use such information. 1-15. “Lender” has the meaning given to such term in the preamble to this Agreement. 1-16. “Loan Documents” means loan applications, promissory notes, credit agreements, disclosures and notices with respect to Education Loans. Lender acknowledges that it holds the “Customer Relationship” (as defined in the Gramm-Leach-Bliley Act) with Borrowers and thereby has the responsibility to provide privacy policies and notices to such Borrowers as required therein. Firstmark will deliver or make available Lender’s privacy notices in connection with the Services, as directed by Lender. 1-17. “NPI” means “Nonpublic Personal Information” as such term is defined in the regulations implementing Subtitle A of Title V of the Graham-Leach-Bliley Act, Pub. L. 106-102, codified at 15 U.S.C. 6801 et seq., received or obtained, directly or indirectly, by Firstmark pursuant to or in connection with of this Agreement. 1-18. “Origination Services” means all services provided by Firstmark under this Agreement in connection with the origination and processing of applications for Education Loans. 1-19. “Person” means an individual, a partnership, a joint venture, a corporation, a trust, an unincorporated organization, a government or any department or agency thereof or any other entity. 1-20. “Post-Origination Services” means the services provided by Servicer with respect to the period following Origination Services pursuant to this Agreement. 1-21. “School” means the educational institution attended or to be attended by a Borrower, using the funds provided by an Education Loan. 1-22. “Servicing Guidelines” means the Client Program Manual or similar information attached hereto as Schedule I-22. 1-23. “Services” means the Origination Services and the Servicing Services. 1-24. “Term” has the meaning set forth in Section III-1 below. 1-25. “Underwriting Guidelines” means the guidelines established or approved by Lender for Education Loans, set forth in one or more manuals delivered to Firstmark, as may be updated from time to time, which address the requirements applicable to the origination of Education Loans.

 

CONFIDENTIAL FIRSTMARK SERVICES Page 4 ARTICLE II – SERVICES PROVIDED 2-1. Forms and Documentation. All Loan Documents to be utilized by Lender and Firstmark in connection with the Services, shall be approved by Lender and provided to Firstmark. Any material modification of such forms and documentation shall likewise be approved in writing by Lender. Firstmark shall have no liability for inaccuracies in information furnished by a Borrower in the Loan Documents. 2-2. Approval of Education Loan Applications. Nothing in this Agreement shall make Firstmark a loan production office or a holder or originator of any Education Loan, processed or serviced hereunder. Lender acknowledges that it has sole authority and responsibility for the decision to approve or deny applications for all Education Loans, although Firstmark shall approve or deny such applications on behalf of Lender in accordance with the Servicing Guidelines and Underwriting Guidelines. 2-3. Origination Services. The parties will cooperate to deliver or direct to Firstmark applications for Education Loans and Firstmark will perform Origination Services with respect to such applications. Applications will be delivered or directed via paper or in such electronic format as Lender and Firstmark agree in the Servicing Guidelines. Upon acceptance of any Education Loan application into Firstmark’s computer system for Origination Services, Firstmark shall have responsibility for processing the disbursement(s) of the Education Loan pursuant to Applicable Requirements. Origination Services shall include the following: a. Review of Loan Application to ensure all required information has been completed by the Borrower. b. Properly identifying the Borrower and processing the Borrower’s application through the Customer Identification Program. c. Calculation and deduction of fees as required by Servicing Guidelines prior to disbursement, such that the disbursed amount is net of applicable deductions. d. Preparation of disbursement of the Borrower’s Education Loan and delivery of Education Loan funds to the Borrower or Borrower’s School, or to such other location as Lender may designate, in each case in a single disbursement unless otherwise provided in the Servicing Guidelines. e. Preparation of and delivery to Borrower of all required Loan Documents, as provided by the Servicing Guidelines. Such actions to be taken by Firstmark shall include creation and processing of Loan Documents on forms approved by Lender, review of

 

CONFIDENTIAL FIRSTMARK SERVICES Page 5 credit bureau information for potential problems, and providing disclosures and notices in accordance with Applicable Requirements. Upon disbursement of loan proceeds, Education Loans shall be treated hereunder as completed Education Loans, and Firstmark shall thereupon assume responsibility for servicing and collection of such loans as provided in this Agreement. 2-4. Post-Origination Services. Upon completion of Origination Services, or upon acceptance of any third-party originated Education Loan into Firstmark’s computer system, Firstmark shall service such loan in accordance with Applicable Requirements, provided, Firstmark shall at no time have any liability for the actions of third parties or for the origination or servicing (by a third party) of Education Loans prior to such Education Loans being delivered to Firstmark for servicing. Post-Origination Services shall include the following: a. Making available to Borrowers all Loan Documents in accordance with Applicable Requirements. b. Acceptance of Borrower payments, including via Automated Clearinghouse processes. Payments via U.S. Mail will be directed to a lockbox established by Firstmark. Daily transfer of funds to lender will include all sums applied to the Education Loans, less any cash payment reversals (checks returned for insufficient funds and stop payment orders). c. Accounting for all transactions related to Education Loans, including all payments on such Education Loans, in accordance with the Servicing Guidelines. Interest computation shall be completed in accordance with the Servicing Guidelines. d. Processing of address changes and other demographic information changes provided, Firstmark may rely on, without independently verifying, all data entries, manipulations and representations related to Education Loans which are provided to Firstmark or the Firstmark systems by Lender, Schools or Borrowers. e. Responding to inquiries pertaining to Education Loans, school status or refunds, provided, Lender shall cooperate as necessary to enable Firstmark to respond. Inquiries may be referred to the School if necessary. f. Reporting to credit reporting agencies pursuant to Applicable Requirements and assisting in credit reporting dispute process. g. Retention of an image of all Loan Documentation, including maintaining a backup copy of all Loan Documentation in a location distinct from the original. h. Acting as custodian with respect to all Loan Documentation and systems records for each Education Loan. Firstmark may make electronic images of Loan

 

CONFIDENTIAL FIRSTMARK SERVICES Page 6 PORTIONS OF THIS EXHIBIT HAVE BEEN REDACTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT BY NELNET, INC. UNDER RULES AND REGULATIONS PROMULGATED BY THE SECURITIES AND EXCHANGE COMMISSION. THE REDACTED PORTIONS ARE MARKED WITH [*****] AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION ALONG WITH SUCH REQUEST FOR CONFIDENTIAL TREATMENT. Documentation in place of the original as permitted for collectability purposes under state and federal law. 2-5. Service Levels; Adjustments. a. Service Levels. Servicer agrees to maintain certain levels of service with respect to the key Services activities, as follows: i. Average speed of answer: [*****] seconds ii. Maximum call abandon rate: [*****] percent ([*****]%) iii. Loan application processing: [*****] Business Days from receipt, provided, delays in receiving necessary information from Borrower or School shall not be considered in calculating processing time. b. Fee Adjustments. With respect to any individual Service Level identified above, if Servicer fails to maintain such Service Level in two (2) consecutive months, Lender may, upon written notice to Servicer, require a remediation plan. For each consecutive month following such notice in which Servicer fails to meet the same Service Level without having cured the failure, Servicer will provide Lender a [*****]percent ([*****]%) credit to the Fees for such month. 2-6. Origination or Servicing Errors. If Firstmark commits an error in connection with the Services, which error directly results in such Education Loan becoming unenforceable or uncollectible, Lender shall give Firstmark written notice of the same. Thereafter, Firstmark shall have a reasonable time to cure such Education Loan. If cure cannot be accomplished within twelve (12) months of the original error, Firstmark will purchase or arrange for purchase of the Education Loan from Lender at an amount equal to the outstanding principal balance and accrued but unpaid interest thereon. If the Education Loan is thereafter cured within twelve (12) months after the date of purchase, Lender shall repurchase such Education Loan from Firstmark or its designee, at a price equal to the outstanding principal amount thereof plus accrued but unpaid interest thereon, such sum to be payable as an additional servicing fee under this Agreement. The foregoing shall be Lender’s sole remedy as against Firstmark for origination or servicing errors by Firstmark. In connection with the purchase of any Education Loan by Firstmark or its designee hereunder, Lender will deliver to Firstmark all records in Lender’s possession and will execute and deliver to Firstmark such other documents and instruments as Firstmark may reasonably request to effect the transfer. Such records shall be transferred to Firstmark free and clear of any liens, encumbrances, claims, or interest of any person or entity claiming by, through, or under Lender, and without representations or warranties, expressed or implied, and without recourse

 

CONFIDENTIAL FIRSTMARK SERVICES Page 7 to Firstmark. If Lender is required to repurchase the Education Loan from Firstmark or its designee hereunder, Firstmark will deliver to Lender all records in Firstmark’s possession and will execute and deliver to Lender such other documents and instruments as Lender may reasonably request to effect the transfer. Such records shall be transferred to Lender free and clear of any liens, encumbrances, claims, or interest of any person or entity claiming by, through, or under Firstmark, and without representations or warranties, expressed or implied, and without recourse to Lender. 2-7. Reports to Lender. On or about the 10th day of each month, Firstmark shall make available to Lender reports of activity with respect to the Services during the preceding month, as designated in the Servicing Guidelines. 2-8. Compensation for Services. Firstmark’s compensation for services performed under this Agreement are included in and satisfied by payment of fees by Lender to Nelnet, Inc., in accordance with that certain Master Private Loan Program Agreement of even date herewith between Lender and Nelnet, Inc. ARTICLE III – GENERAL PROVISIONS 3-1. Term of Agreement. Subject to the termination provisions set forth below, the Agreement shall be effective for a period commencing on the Effective Date, and terminating on the date on which the last payment due is paid on the Education Loans serviced hereunder, during which the Services shall be provided, subject to payment of the Origination and Servicing Fees and other terms of the Agreement. The parties acknowledge and agree that it is their intent that this Agreement shall remain in full force and effect through the “life of” each Education Loan serviced hereunder. 3-2. Termination of Agreement. The Agreement may be terminated as follows: a. At the expiration of the Term. b. Upon the refusal or failure of a party to perform any material obligation of the Agreement, and the failure or refusal to correct or cure such performance or lack thereof, within sixty (60) days after the party’s receipt of written notice of the failure or refusal. c. Upon the failure of the parties to reach agreement with respect to a change in the Fees requested by Firstmark in the event of a change in Applicable Requirements that materially increases costs of performance by Firstmark hereunder.

 

CONFIDENTIAL FIRSTMARK SERVICES Page 8 d. At Firstmark’s option, if Lender fails to pay Firstmark the Fees within sixty (60) days of any billing statement. e. If an insolvency, bankruptcy or similar proceeding shall have been commenced, or a decree or order of an appropriate court, agency or supervisory authority for the appointment of a conservator, receiver or liquidator shall have been entered against a party, the other party may terminate this Agreement immediately. 3-3. Termination Process. Upon termination of this Agreement for any reason above, all Loan Documentation and relevant servicing records will be made available to Lender in Firstmark’s standard format. Lender will reimburse Firstmark for all expenses associated with removing such information from Firstmark’s systems and making such information available to Lender. 3-4. Representations and Warranties. Each of the parties represents and warrants to the other party: a. it is duly organized, validly existing and in good standing under the laws of the state of its organization; b. it has all necessary power and all licenses, permits, authorizations and approvals (governmental, corporate or otherwise) necessary to carry on its business and perform its obligations under this Agreement; and, c. the execution or performance of this Agreement will not violate it’s documents of formation or governance, or any material contract or other instrument to which it is a party or by which it is bound and will not violate any outstanding judgment, order, writ, injunction, law, rule or regulation to which it is subject. 3-5. Limitation on Liability. Firstmark shall have no liability with respect to: a. the failure of any Borrower to repay an Education Loan; b. disputes between Borrowers and Schools regarding tuition, registration, attendance or quality of education or training; c. Claims arising from actions or inactions of Firstmark as directed by Lender, either pursuant to Applicable Requirements or otherwise; or PORTIONS OF THIS EXHIBIT HAVE BEEN REDACTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT BY NELNET, INC. UNDER RULES AND REGULATIONS PROMULGATED BY THE SECURITIES AND EXCHANGE COMMISSION. THE REDACTED PORTIONS ARE MARKED WITH [*****] AND HAVE

 

CONFIDENTIAL FIRSTMARK SERVICES Page 9 BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION ALONG WITH SUCH REQUEST FOR CONFIDENTIAL TREATMENT. d. incorrect information regarding Education Loans or Borrowers which may be provided to Firstmark by Lender, Schools or Borrowers, including but not limited to, School/Borrower certification, eligibility, enrollment, and School or Borrower demographic information Neither party shall have any liability for Claims under any theory of tort, contract, strict liability or other legal or equitable theory for any lost profits, exemplary, punitive, special, incidental, indirect or consequential damages, each of which is hereby excluded by agreement of the parties regardless of whether such party has been advised of the possibility of such damages. 3-6. Limitation on Actions. The parties agree that any action for the breach of any provision of this Agreement shall be commenced within twelve months following the earlier of (i) the termination of this Agreement or (ii) the date the Education Loan with respect to which the action relates has been removed from the Firstmark servicing system. 3-7. Audit Rights. Upon prior written notice to Firstmark, and in coordination with Firstmark’s management, Lender may perform or arrange to have audits performed of Firstmark’s origination and servicing activities with respect to Education Loans owned by Lender. All such audits will be performed at Lender’s sole expense and during Firstmark’s normal business hours. In connection with such audits, Firstmark agrees to provide, annually, up to forty (40) hours of assistance by Firstmark employees. Any additional assistance requested by Lender will be provided at an hourly rate of [*****] dollars ($[*****]) per hour per employee. Such fee is subject to change at Firstmark’s reasonable discretion but upon at least sixty (60) days’ advance written notice to Lender. Such audit rights shall extend through termination of this Agreement and four (4) years thereafter. 3-8. Annual Compliance Audit. On an annual basis, Servicer will cause to be completed a SSAE 16 review of its activities. Upon request, Lender may receive a copy of the report of such review by paying a pro-rata share of the cost of same. Servicer’s Internal Audit Department coordinates such participation on an annual basis and divides the aforementioned costs equally between those lenders participating

 

CONFIDENTIAL FIRSTMARK SERVICES Page 10 3-9. Disaster Recovery Plan. Servicer agrees to maintain a disaster recovery plan designed to enable Servicer, after a disaster, to resume Services within a reasonable timeframe. A summary of Servicer’s plan will be made available to Lender upon request. 3-10. Intellectual Property Protection. All right, title and interest of whatever nature in each party’s Intellectual Property is and shall remain the sole and exclusive property of such party, and no license or other rights thereto are granted by this Agreement. 3-11. Confidentiality and Nondisclosure. a. Definition. The term “Confidential Information” means any information that either party discloses, by any method and in any form or format, which is marked “Confidential,” “Restricted,” “Proprietary” or with other similar marking, or which should reasonably be considered to be Confidential Information. By way of example and not limitation, Confidential Information includes: (i) any information concerning a party’s, its agents’ or licensors’ technology, such as systems, source code, databases, hardware, software, programs, applications, protocols, routines, models, displays and manuals, including, without limitation, the selection, coordination, and arrangement of the contents thereof; and (ii) any information concerning a party’s, its agents’ or licensors’ financial or business plans or operations, such as research activities and plans, marketing or sales plans, pricing or pricing strategies, operational techniques, internal controls, compliance policies, methods of operation, security procedures, strategic plans, and unpublished financial information, including information concerning revenues, profits and profit margins. b. Restrictions on Use. The party providing Confidential Information in each case shall be called the “Disclosing Party” and the party receiving the Confidential Information shall be called the “Receiving Party.” The Receiving Party shall not use, without the prior written consent of the Disclosing Party, any portion of the Disclosing Party’s Confidential Information for any purpose other than in connection with the performance of this Agreement. Each party agrees that: (i) it will hold the Confidential Information of the other party in the strictest confidence; (ii) it will exercise no less care with respect to the other party’s Confidential Information than the level of care exercised with respect to its own Confidential Information; (iii) it will not, without the other party’s prior written consent, copy or disclose to any third party any portion thereof; and (iv) it will promptly notify the other party of any unauthorized disclosure or use, and will cooperate with the other property to protect all rights in and ownership of its Confidential Information. c. Exceptions. The foregoing restrictions on use shall not prohibit or limit the Receiving Party’s use, disclosure, reproduction or dissemination of the Disclosing Party’s Confidential Information which: (a) is or becomes public domain information or

 

CONFIDENTIAL FIRSTMARK SERVICES Page 11 material through no fault or breach on the part of the Receiving Party; (b) as demonstrated by the written records of the Receiving Party, was already lawfully known (without restriction on disclosure) to the Receiving Party prior to the information being disclosed to the Receiving Party by the Disclosing Party or any representative of the Disclosing Party; (c) has been or is hereafter rightfully furnished to the Receiving Party without restriction on disclosure by a third person lawfully in possession thereof; (d) has been independently developed, by or for the Receiving Party, without reference to the Confidential Information of the Disclosing Party; or (e) is required to be disclosed by court or agency order, provided that, unless prohibited by law or order, the Receiving Party notifies the Disclosing Party so that the Disclosing Party may have a reasonable opportunity to obtain a protective order or other form of protection against disclosure. d. Borrower Information. Firstmark agrees that all information related to or contained in documents subject to this Agreement which is NPI constitutes Confidential Information of the Lender, and Firstmark shall keep all such NPI in strictest confidence. NPI shall not be released or divulged in any way without prior written consent of Lender, except (i) to Firstmark’s officers and employees, or such other third parties as is necessary to perform its obligations under this Agreement, (ii) as specifically required by Applicable Law, or (iii) to such other parties as directed in writing by the Lender. Firstmark shall only use NPI to perform its duties under this Agreement and for other purposes specifically directed in writing by Lender from time to time, and shall not directly or indirectly use, or suffer, permit or cause to be used, any such NPI in any other manner or for any other purpose whatsoever including marketing or cross-selling, or suffer, permit or cause the marketing or cross-selling of, any products or services of any kind using NPI without Lender’s prior written approval. Without in any way limiting the foregoing, Firstmark’s use, reuse, disclosure and redisclosure of NPI shall comply with Applicable Law. e. Firstmark will maintain an information security program designed to prevent the unauthorized disclosure, misuse, alteration or destruction of NPI. Without limiting the immediately preceding sentence, Firstmark agrees that such program shall be designed to satisfy the objectives set forth in the “Interagency Guidelines Establishing Standards for Safeguarding Borrower Information”, 66 Fed. Reg. 8616, February 1, 2001 (codified in Appendix B to 12 C.F.R. part 30). f. Firstmark shall promptly notify Lender in the event of a disclosure or of an unauthorized access to Confidential Information in violation of this Agreement, and the parties shall mutually agree upon an action plan to mitigate and resolve issues or problems arising from such disclosure. 3-12. Independent Contractors. Lender and Firstmark are independent contractors, and nothing in this Agreement shall be construed to create a partnership, joint venture or agency relationship between Lender and Firstmark.

 

CONFIDENTIAL FIRSTMARK SERVICES Page 12 3-13. Notices. All notices or communications by a party to the other party shall be delivered to the addresses set forth in the signature section of this Agreement below, or to such other address as may be provided from time to time by a party. Any notice shall have been deemed to have been given on the fifth (5th) day following the mailing of such notice when mailed by registered or certified mail, and upon receipt in every other case. 3-14. Governing Law. This Agreement is executed and delivered within the State of Nebraska. The parties hereto agree that it shall be construed, interpreted and applied in accordance with the laws of the State of Nebraska, and that the courts and authorities within the State of Nebraska shall have sole jurisdiction and venue over all controversies which may arise with respect to the execution of, interpretation of and compliance with this Agreement. EACH PARTY HERETO WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY. 3-15. Changes in Writing. This Agreement, including this provision hereof, shall not be modified or changed in any manner except by a writing signed by all parties hereto. 3-16. Severability. If a court of competent jurisdiction finds any of the provisions of this Agreement to be so overly broad as to be unenforceable or invalid for any other reason, it is the parties' intent that such invalid provisions be reduced in scope or eliminated by the court, but only to the extent deemed necessary by the court to render the remaining provisions of this Agreement reasonable and enforceable. 3-17. Persons Bound. This Agreement shall be binding upon and inure to the benefit of the parties hereto, their legal representatives, heirs, successors and permitted assigns. 3-18. Assignment. This Agreement shall not be assigned by either party without the prior written consent of the other party, which consent shall not be unreasonably withheld, provided, Firstmark may assign this agreement or delegate any obligation hereunder, to any Affiliate of Firstmark with reasonable notice to Lender.

 

CONFIDENTIAL FIRSTMARK SERVICES Page 13 3-19. Titles. The titles used in this Agreement are intended for convenience and reference only. They are not intended and shall not be construed to be a substantive part of this Agreement or in any other way to affect the validity, construction or effect of any of the provisions of this Agreement. 3-20. Waiver. The waiver or failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further right hereunder. 3-21. Force Majeure. If by reason of a Force Majeure Firstmark is unable in whole or in part to carry out any obligation of this Agreement, Firstmark shall not be deemed in default during the continuance of such inability. 3-22. Corporate Obligations. This Agreement consists of obligations of the parties as corporate or similar entities. Any liability arising hereunder shall be corporate liabilities. No director, officer or employee of either party shall be subject to any liability to any other party for any action taken, or for refraining from taking any action in good faith, or for errors in judgment. 3-23. Hiring. Lender agrees that during the Term or Renewal Terms of this Agreement and for one year thereafter, it will not hire or solicit for hire, or knowingly allow its employees to hire or solicit for hire, any employee of Firstmark without the written permission of Firstmark. 3-24. Entire Agreement. This is the entire and exclusive statement of the Agreement between the parties, which supersedes and merges all prior proposals, understandings and all other agreements, oral and written, between the parties relating to the Services or any other provision of this Agreement. 3-25. Counterparts. This Agreement may be executed in any number of counterparts. Each counterpart so executed shall be deemed an original, but all such counterparts shall together constitute one and the same instrument. [Remainder of page intentionally left blank]

 

CONFIDENTIAL FIRSTMARK SERVICES Page 14 IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the Effective Date. NELNET SERVICING, LLC d/b/a Firstmark Services UNION BANK AND TRUST COMPANY By: /s/ WILLIAM J. MUNN By: /s/ ANGIE MUHLEISEN Name: William J. Munn Name: Angie Muhleisen Title: Secretary Title: President & CEO Date: December 22, 2014 Date: December 22, 2014 Address: 121 S. 13th St., Suite 100 Lincoln, NE 68508 Address: 4243 Pioneer Woods Dr Lincoln, NE 68506

 

Exhibit 10.46

PORTIONS OF THIS EXHIBIT HAVE BEEN REDACTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT BY NELNET, INC. UNDER RULES AND REGULATIONS PROMULGATED BY THE SECURITIES AND EXCHANGE COMMISSION. THE REDACTED PORTIONS ARE MARKED WITH [*****] AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION ALONG WITH SUCH REQUEST FOR CONFIDENTIAL TREATMENT .

GUARANTEED PURCHASE AGREEMENT

This Guaranteed Purchase Agreement (the “Agreement”) is entered into as of this 22nd day of December, 2014, by and between Nelnet, Inc., a Nebraska corporation (“Nelnet”) and Union Bank and Trust Company, a Nebraska state banking corporation (“Union Bank”).

WITNESSETH:

WHERAS , Union Bank makes or acquires private student loans funding the costs of education at post-secondary institutions and/or for professional certifications, which are originated and serviced by Nelnet Servicing, LLC, d/b/a Firstmark on behalf of Union Bank and which are the result of marketing efforts of Nelnet Consumer Finance, Inc. (“Student Loans”) from time to time;

WHEREAS , Union Bank wishes to enter into this Guaranteed Purchase Agreement in order to arrange for a guaranteed purchase by Nelnet or its designee of Student Loans to assure that Union Bank will be able to meet its liquidity desires from time to time and in order to sell Student Loans in accordance with the call option granted to Nelnet herein;

WHEREAS , Nelnet is willing to agree to purchase or arrange for the purchase, from time to time, of Student Loans held by or on behalf of Union Bank upon the terms and conditions herein specified;

NOW, THEREFORE , in consideration of the mutual agreements contained herein, the parties hereto agree as follows:

1.      Commitment to Purchase . During the term of this Agreement, Nelnet does hereby irrevocably agree to purchase or arrange for a designee to purchase from Union Bank, or the designee of Union Bank, Student Loans at a purchase price equal to [*****]% of the principal balance thereof, plus [*****]% of the accrued interest thereon (the “Purchase Price”) upon presentation of a request for purchase by Union Bank in the manner provided herein. Except with respect to Student Loans with a fixed rate of interest, this commitment to purchase shall involve no portfolio sale with a Purchase Price, in the aggregate, of less than $[*****] million. This commitment to purchase shall apply only to those Student Loans which have either (i) a variable interest rate and which have been held by Union Bank at least [*****] months following full disbursement thereof, or (ii) a fixed interest rate and which have been held by Union Bank at least [*****] days following full disbursement thereof (collectively “Eligible Loans”).

PORTIONS OF THIS EXHIBIT HAVE BEEN REDACTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT BY NELNET, INC. UNDER RULES AND REGULATIONS PROMULGATED BY THE SECURITIES AND EXCHANGE COMMISSION. THE REDACTED PORTIONS ARE MARKED WITH [*****] AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION ALONG WITH SUCH REQUEST FOR CONFIDENTIAL TREATMENT.

2.      Commitment to Sell.  During the term of this Agreement, Union Bank does hereby irrevocably agree to sell to Nelnet or Nelnet’s designee, Eligible Loans at the Purchase Price upon presentation of a request for sale by Nelnet in the manner provided herein. This commitment to sell shall apply only to Eligible Loans.

3.      Procedures for Purchase or Sale . (a) Demand for Purchase or Sale . Union Bank may make a request or requests that Nelnet purchase such Student Loans, and Nelnet may make a request or requests that Union Bank sell such Student Loans (each, a “Request”). Each Request shall be made by Union Bank or Nelnet, as applicable, giving written notice of the Request to the other party hereto and advising the other party hereto of the sum of the principal balances and interest accrued thereon of the Student Loans to be purchased or sold. Nelnet shall then, after receipt or giving of the Request, provide Union Bank with immediately available funds to satisfy each Request. Nelnet shall use best efforts to make payment within twenty (20) business day of receipt of any Request received by or given by Nelnet. Any sale, transfer or other disposition to Nelnet of Student Loans shall be made free and clear of any liens, security interests or encumbrances of any nature whatsoever, and shall be made in accordance with, and documented by, the Private Loan Sale Agreement attached hereto as Exhibit A. The respective obligation of Nelnet or Union Bank, as applicable, to honor Requests as set forth in this Agreement is irrevocable.

(b) Restrictions on Requests . No Request shall be applicable to (i) any Student Loan featuring a fixed rate of interest unless Union Bank has held the same for at least [*****] months, or (ii) any Student Loan featuring a variable rate of interest unless Union Bank has held the same for at least [*****] months for any calendar month during the term of this Agreement. No Request to purchase given by Union Bank shall involve a portfolio of Student Loans having an aggregate outstanding balance of principal and accrued and unpaid interest less than $[*****] million, except for Requests with respect to Student Loans featuring a fixed rate of interest. Nelnet may not issue a Request for sale or purchase more frequently than once per calendar quarter during the term of this Agreement, other than a Request issued upon termination of this Agreement. Nelnet shall not issue a Request for sale that would result in the aggregate outstanding balance of Student Loans continued to be held by Union Bank following consummation of the sale of Student Loans in accordance with such Request to fall below $[*****] million. Notwithstanding any other provision in this Agreement to the contrary, the parties may, from time to time, mutually agree to modify or adjust the restrictions in this Section 3(b) by written instrument, including but not limited to unexecuted email transmissions confirming agreement to such modification from each party. Student Loans that are current or delinquent as of the proposed date of sale pursuant to a Request shall be included in any such sale. Subject to Section 9 hereof, the restrictions contained in this Section 3(b) shall control over any Request to the contrary. Notwithstanding any provision in this Agreement to the contrary, Union Bank may issue Requests to purchase and Nelnet may issue Requests to sell with respect to any Student Loans which are more than thirty (30) days delinquent, in any frequency or volume.

4.      Representations by Nelnet . Nelnet does hereby covenant, represent and warrant that:

A. This Agreement has been duly authorized, executed, and delivered by Nelnet in compliance with all laws, rules and regulations binding upon, or applicable to Nelnet.

PORTIONS OF THIS EXHIBIT HAVE BEEN REDACTED PURSUANT TO A REQUEST FOR CONFIDENTIAL TREATMENT BY NELNET, INC. UNDER RULES AND REGULATIONS PROMULGATED BY THE SECURITIES AND EXCHANGE COMMISSION. THE REDACTED PORTIONS ARE MARKED WITH [*****] AND HAVE BEEN FILED SEPARATELY WITH THE SECURITIES AND EXCHANGE COMMISSION ALONG WITH SUCH REQUEST FOR CONFIDENTIAL TREATMENT.

B. In entering into this Agreement, Nelnet has relied solely upon the representations, warranties and conditions specified and set forth herein and investigation and due diligence or review conducted by them and their representatives.

5.      Representations by Union Bank . Union Bank does hereby covenant, represent and warrant that:

A.      This Agreement has been duly authorized, executed, and delivered by Union Bank in compliance with all laws, rules and regulations binding upon, or applicable to Union Bank and Trust.

B.      In entering into this Agreement, Union Bank has relied solely upon the representations, warranties and conditions specified and set forth herein and investigation and due diligence or review conducted by them and their representatives.

C.      Each of the Student Loans contains such terms, conditions and provisions as have been previously agreed upon and approved by Nelnet.

6.      Assignment . This Agreement may not be assigned by either party without the prior written consent of the other party. Union Bank hereby consents to assignment in whole or in part to any affiliate or designee of Nelnet, provided that Nelnet’s obligations hereunder shall continue following any such assignment.

7.      Term.      This Agreement shall commence on the date first set forth above and terminate on the date which is six (6) months after termination of that certain Education Loan Marketing and Referral Agreement between Nelnet Consumer Finance, Inc. and Union Bank.

8.      Maintenance of Trust Account.  During the term of this Agreement, Nelnet or its affiliates shall maintain one or more Short Term Federal Investment Trust accounts (the “STFIT Accounts”) with Union Bank acting in its capacity as Trustee for Nelnet or its affiliate, and Nelnet shall place into and maintain in such STFIT Accounts Federal Family Education Loan program Student Loans made and guaranteed in accordance with the Higher Education Act of 1965, as amended, all regulations promulgated thereunder (“FFELP Loans”) having an outstanding aggregate balance of at least $[*****] million. In the event Nelnet breaches its commitment to purchase Student Loans under this Agreement following a Request issued by Union Bank, then Union Bank shall have the option, without the obligation, to (i) require Nelnet to transfer FFELP Loans having an aggregate outstanding balance of approximately $[*****] million from the STFIT Accounts to Union Bank, (ii) transfer Student Loans having an equivalent aggregate outstanding balance into STFIT Accounts, and transfer beneficial ownership of such Student Loans into the STFIT Accounts for Nelnet, and (iii) retain ownership or dispose of the FFELP Loans transferred from the STFIT Accounts as Union Bank deems appropriate in its discretion.

9.      Purchases of Student Loans from Third Party Sellers.  Nelnet may give written requests to Union Bank that Union Bank purchase portfolio(s) of private student loans from other non-affiliated lenders or holders of private student loans (each, a “Third Party Seller”) from time to time. In the event of such a

request, Union Bank may, at its option, enter into an agreement to purchase such private student loans from the Third Party Seller; Union Bank’s decision as to whether to enter into such agreement shall be subject to Union Bank’s approval of the terms and conditions of such agreement, which approval Union Bank shall not unreasonably withhold, delay or condition. If the purchase price of the private student loans from the Third Party Seller involves a premium in excess of par, Nelnet shall fund such premium as part of the consummation of the purchase; no other premium shall be paid to Union Bank for such private student loans. Private student loans purchased in such manner from a Third Party Seller shall be deemed to be subject to a Request to Purchase such private student loans within twenty (20) days from the date Union Bank acquires title to such private student loans, and all such private student loans shall be required to be purchased by Nelnet under the terms of the Private Loan Sale Agreement, Exhibit A, with the exception that the parties acknowledge that the private student loans being purchased may not have been a result of marketing efforts of Nelnet Consumer Finance, Inc., may have not been originated or serviced by Nelnet Servicing, LLC, and may have not been held by Union Bank for any period of time as otherwise required in the Private Loan Sale Agreement, Exhibit A.

10.      Miscellaneous .

A.      The invalidity of any one or more covenants, phrases, clauses, sentences or paragraphs of this Agreement shall not affect the remaining portions hereof, and in case of any invalidity, this Agreement shall be construed as if such invalid covenants, phrases, clauses, sentences or paragraphs had not been inserted.

B.      This Agreement, and the rights and obligations of the parties hereunder, shall be governed by an interpreted in accordance with the laws of the State of Nebraska.
The parties hereto submit themselves to the process, jurisdiction and venue of the courts
of the State of Nebraska, for the purposes of suit, action or other proceedings arising out of, or relating to, this Agreement.

C.      All agreements, representations and warranties made herein shall survive the purchase of Student Loans hereunder and shall bind the successors and permitted assigns of the parties hereto (including any successors or assigns by merger, consolidation, sale of assets or other transfer of any kind).

D.      This Agreement may be executed in any number of counterparts, and by different parties on separate counter parts, and by different parties on separate counterparts, each of which shall be considered an original, and all of which, taken together, shall constitute the same agreement.

E.      All notices, requests, demands, or other communications required by this Agreement (except a Purchase Request as defined herein, which may be made by telephonic notice) shall be in writing and shall be deemed to have been given if hand delivered or mailed first class certified mail to the following addresses or to such other address of which notice has been given as provided above:

If to Union Bank:

Union Bank and Trust Company
ATTENTION: Brad Crain
4243 Pioneer Woods Drive
Lincoln, NE 68516
Telephone: (402) 323-1783
If to Nelnet:

Nelnet, Inc.
ATTENTION: Jim Kruger
1248 “O” Street, Suite 900
Lincoln, NE 68508
Telephone: (402) 458-2304

F.      Union Bank shall not directly or indirectly market private loans made for the purpose of financing costs of post-secondary education or to refinance or consolidate such loans to any borrower who is an obligor on any Eligible Loan sold to Nelnet pursuant to this Agreement, without the prior written consent of Nelnet. Nelnet shall not directly or indirectly market any such private loans to any borrower who is an obligor on any Eligible Loan not sold to Nelnet pursuant to this Agreement, without the prior written consent of Union Bank. Union Bank shall not sell or transfer any Eligible Loans to any purchaser other than Nelnet during the term of this Agreement, without prior written consent of Nelnet.

IN WITNESS WHEREOF , the parties hereto have caused this Guaranteed Purchase Agreement to be duly executed as of the day and year first above written.

	
			
UNION BANK AND TRUST COMPANY  

/s/ Angie Muhleisen
By:Angie Muhleisen
President & CEO
(Title)	
	NELNET, INC.

/s/ William J. Munn
By:William J. Munn
Secretary
(Title)	

PRIVATE LOAN SALE AGREEMENT This Private Loan Sale Agreement (the "Agreement") is made and entered into effective as of this 9th day of October ,2014, by and between Nelnet, Inc., a Nebraska corporation and its subsidiaries and affiliates (collectively, the "Seller") and Union Bank & Trust Company, a Nebraska state banking corporation (the "Purchaser"). WHEREAS, Seller is engaged in a program of acquiring and servicing unsecured loans to borrowers for educational purposes ("Private Loans"), and such Private Loans are not and will not be made, guaranteed or insured pursuant to the Higher Education Act of 1965, as amended; WHEREAS, Seller and Purchaser have engaged or will engage Nelnet Servicing, LLC, d/b/a Firstmark Services (the "Servicer") to assist Seller and Purchaser in servicing the Private Loans; WHEREAS, Purchaser wishes to purchase from Seller all right, title and interest in certain Private Loans and Seller wishes to sell to Purchaser such Private Loans under the terms and conditions as set forth herein. NOW, THEREFORE, in consideration of the premises and the mutual covenants herein contained, Purchaser and Seller do hereby agree as follows: 1. Sale of Private Loans. (a) Purchaser shall purchase from Seller and Seller shall sell, transfer and convey to Purchaser all right, title and interest in and to such Private Loans which are in compliance with the representations and warranties given by Seller in this Agreement, with an aggregate outstanding principal balance of approximately $16 ,(; 00,000.00 dollars. Seller has made available to Purchaser information in order to enable Purchaser to make credit decisions with respect to the Private Loans. Seller shall make such sale and transfer of the Private Loans free and clear of all security interests, liens or encumbrances of any nature whatsoever. The purchase price for such Private Loans shall be the amount equal to 100% of the outstanding principal balance and of accrued and unpaid interest on the Private Loan being sold. (b) The sale and purchase of the Private Loans under this Agreement shall be without recourse of any nature whatsoever against Seller, except as otherwise expressly provided herein. Seller and Purchaser acknowledge and agree that this Agreement results in Purchaser's assumption of credit risk in the Private Loans, both before and after any 1

 

default with respect to the Private Loans. Purchaser is relying upon the maker of each Private Loan for repayment thereon, and not upon the Seller therefor. The parties hereto intend that this Agreement shall constitute a true conveyance and absolute sale of all right, title and interest in and to the Private Loans by Seller to Purchaser, and this Agreement shall constitute such true conveyance and absolute sale. 2. Transfer Documentation. The Private Loans are evidenced by promissory notes. Seller makes no representations or warranties with respect to the Private Loans or any documentation evidencing such Private Loans except as expressly stated in Section 5(a) hereof. The originals of such promissory notes shall be kept in the physical custody and possession of the Servicer for purposes of servicing. On the date of the sale of the portfolio of Private Loans, or thereafter as mutually agreed to by the parties, Seller shall execute and deliver (or shall cause to be executed and delivered) to Purchaser a bill ofsaJe in the form marked as Exhibit "A," attached hereto and incorporated herein by this reference, evidencing sale of the Private Loans in that portfolio. Seller shall attach or cause to be attached to the executed original of Exhibit "A" a schedule of the Private Loans identifying such loans comprising the portfolio. On such same date, Seller shall also execute and deliver (or cause to be delivered) to Purchaser a blanket endorsement substantially in the form marked on Exhibit "8" attached hereto and incorporated herein by this reference. 3. Decisions Concerning the Private Loans. After purchase of the Private loans pursuant to this Agreement, all actions and decisions concerning the Private Loans, including without limitation the day-to-day administration and servicing of the Private Loans, shall be made by Purchaser as owner of each Private Loan. Servicing of the Private Loans shall be performed by the Servicer on behalf of Purchaser, in accordance with the Private Loan Servicing Agreement between Purchaser and Servicer (the "Servicing Agreement"). Purchaser shall pay to the Servicer those fees and costs of servicing the Private Loans as set forth in the Servicing Agreement following the date of closing the sale of the Private Loan to Purchaser. Purchaser acknowledges that it has made its own credit analysis with respect to the Private Loans and does not rely on the Seller for any such credit analysis. 4. Payments and Accounting to Purchaser. Seller shall account and deliver to Purchaser, on a periodic basis as agreed to by Purchaser, all payments from borrowers on the Private Loans received following the sale of those Private Loans to Purchaser. Such accounting and delivery of payments shall occur no less frequently than once per calendar quarter during the term of this Agreement. 5. Representations and Warranties. (a) Seller makes no representations or warranties, whether expressed or implied, to Purchaser, as to the collectability of the Private Loans or the continued solvency of the borrowers on Private Loans. Seller does represent and warrant to Purchaser as follows: (1) This Agreement has been duly authorized, executed and delivered by Seller and constitutes a legal, valid and binding obligation. 2

 

(2) The Agreement was made in compliance with all applicable local, State and federal laws, rules and regulations. (3) Seller has and its officers acting on its behalf have, fl111 legal authority to engage in the transactions contemplated by the Agreement, the execution and delivery of the Agreement, the consummation of the transactions herein contemplated and compliance with the terms, conditions and provisions of the Agreement do not and will not conflict with or result in a breach of any of the terms, conditions or provisions of the charter, articles or bylaws of Seller or any agreement or instrument to which Seller is a party to or bound by any agreement or instrument or a default thereunder, Seller is not a party to or bound by any agreement or instrument or subject to any charter or other corporation restriction or judgment, order, writ, injunction, decree, law, rule or regulation which may materially and adversely affect the ability of Seller enforceable against it in accordance with its terms, and no consent, approval or authorization of any government or governmental body is required in connection with the consummation of the transactions herein contemplated. (4) Seller is duly organized, validly existing and in good standing under the laws of the State of Nebraska and has the power and authority to own its assets and carryon its business as now being conducted. (5) At the time of origination, each Private Loan was made either by First National Bank Northeast, M&I Bank, FSB, Citibank or another originating lender approved by Seller. (6) Each Private Loan has been duly executed and delivered and constitutes the legal, valid and binding obligations of the maker thereof, enforceable in accordance with its terms, Each Private Loan is not delinquent more than thirty (30) days as of the date of sale hereunder. (7) None of the Private Loans are subject to any security interest, lien or other encumbrance of any nature whatsoever. (b) Purchaser represents and warrants to Seller as follows: (1) This Agreement has been duly authorized, executed and delivered by Purchaser and constitutes a legal, valid and binding obligation. (2) The Agreement was made in compliance with all applicable local, State and federal laws, rules and regulations. 3

 

(3) Purchaser has and its officers acting on its behalf have, full legal authority to engage in the transactions contemplated by the Agreement, the execution and delivery of the Agreement, the consummation of the transactions herein contemplated and compliance with the terms, conditions and provisions of the Agreement do not and will not conflict with or result in a breach of any of the terms, conditions or provisions of the charter, articles or bylaws of Purchaser or any agreement or instrument to which Purchaser is not a party to or bound by any agreement or instrument or a default thereunder. Purchaser is not a party to or bound by any agreement or instrument or subject to any charter or other corporation restriction or judgment, order, writ, injunction, decree, law, rule or regulation which may materially and adversely affect the ability of Purchaser enforceable against it in accordance with its terms, and no consent, approval or authorization of any government or governmental body is required in connection with the consummation of the transactions herein contemplated. (4) Purchaser is duly organized, validly existing and in good standing under the laws of the state of its organization, and has the power and authority to own its assets and carryon its business as now being conducted. (5) The authorized officer executing this Agreement on behalf of Purchaser hereby certifies that Purchaser has approved purchase of the Private Loans as identified in the bill of sale, and is relying upon the respective makers of the Private Loans to repay the same. (c) If any representation or warranty contained in Section 5(a)(5) hereof shall prove to have been materially incorrect, then Seller shall repurchase such Private Loan upon the request of Purchaser by paying to Purchaser the then outstanding principal balance of such Private Loan and of accrued and unpaid interest thereon and any other amounts as may be necessary to make the Purchaser whole. 6. Miscellaneous Provisions. A. Neither this Agreement nor any term hereof may be changed, waived, discharged, modified or terminated orally, unless by an instrument in writing signed by both of the parties hereto. B. The headings in this Agreement are for convenience of reference only and shall not define or limit the provisions hereof. C. All of the terms, covenants and conditions herein contained shall inure to the benefit of, and be binding upon, the parties hereto and their respective successors and assigns. 4

 

D. Notices under this Agreement shall be in writing unless otherwise permitted hereby, and if in writing, may be personally delivered or sent by United States mail, sufficient postage prepaid, or by telecopy or facsimile, to the respective parties at the following addresses: Purchaser: Union Bank f.md 'I'l'.·u~)t.Company Attn: Brad Crcun, )~xecut.ive Chief ["j.nancial Offj.cer 4213 Pioneers Woods Drive Lincoln, NE 68506 Telephone: (402) 323-1783 Facsimile--;- (402) 323··1.190 Seller: Nelnet, Inc. Attn: James D. Kruger, CFO 121 South 131h Street, Suite 201 Lincoln, NE 68508 Telephone: 402/458-2304 Facsimile: 402/458-2294 E. This Agreement shall not be construed to create a partnership or joint venture between Seller and Purchaser. F. If anyone or more of the covenants or agreements or portion thereof provided in this Agreement on the part of Purchaser or Seller to be performed should be determined by a court of competent jurisdiction to be contrary to law, then such covenant or covenants, or such agreement or agreements, or such portions thereof, shall be deemed severable from the remaining covenants and agreements provided in this Agreement and the invalidity thereof shall in no way affect the validity of the other provisions of this Agreement hereunder and under any applicable provisions of law. G. This Agreement shall be construed and interpreted in accordance with the laws of the State of Nebraska. Executed as of the day and year first above written. Union Ba.nk and Trust. C""QI"",l\p~a""l~ly~ ' Purchaser Nelnet, Inc., Seller By: By: 5

 

Title: CEO / President: Title: 6

 

EXHIBIT A BILL OF SALE FOR VALUE RECEIVED, the Seller, pursuant to the terms and conditions of the Private Loan Sale Agreement (the "Agreement") to which this BiH of Sale is attached, does hereby grant, sell, assign, transfer and convey tot~~r{ &u'/< ,.j... (-I4~sr_' , the Purchaser, and its successors and assigns, all right, title and interest of the Seller in and to the following; (1) The loans described in Annex I attached hereto (the "Loans"); (2) All related documentation evidencing the indebtedness represented by such Loans; and (3) All proceeds of the foregoing including. TO HAVE AND TO HOLD the same unto the Purchaser, its successors and assigns, forever. This Bill of Sale is made pursuant to and is subject to the terms and provisions of the Agreement, and is without recourse, except as provided in the Agreement. AU capitalized terms used herein shall have the same meaning given to them in the Agreement. IN WITNESS WHEREOF, the Seller has caused this instrument to be executed by one of its officers duly authorized as of the date set forth below. ,20_LLj NELNET, INC., SELLER BY~~ Name: ..i!i:.Ii.(~_.J.Jx_~.L4jJ ClOv>rnCtr1Title: 7

 

ANNEX I LOAN LISTING (to be provided by Seller) 8

 

BLANlCETENDORSEMENT Pursuant to the Private Loan Sale Agreement dated {)e,{9!w 1_, 2014 (the" Agreement", the undersigned Nelnet, Inc., (the "Seller"), by execution of this instrument, hereby endorses all promissory notes purchased by thl(?r/ ,d{ulk <f' r,;i/~1" (J:,Y4jdthe "Purchaser"). This endorsement is in blank, unrestricted form. This endorsement is without recourse, except as provided under the terms of the Agreement. All right, title, and interest of Seller in and to the promissory notes and related documentation identified in the attached loan ledger are transferred and assigned to the Purchaser. This endorsement may be further manifested by attaching this instrument or a facsimile hereof to each or any of the Promissory Notes and related documentation acquired by the Purchaser from Seller, or by attaching this instrument to the loan ledger schedule, as the Purchaser may require or deem necessary. 20/1./', - NELNET, INC. By: ~\0\ £J ,,_C'I.. Name: ;11'kt' J/o la/I Title: ~,-:_I".:_p'1__:_tfl_:_/'_:I _ 9

 

Firstmark' SERVICES PRIVATE STUDENT LOAN SERVICING AGREEMENT This Private Student Loan Servicing Agreement (the "Agreement") is entered into and effective as of the 9th day of October, 2014, by and between Nelnet Servicing, LLC, d/b/a Firstmark Services, a Nebraska limited liability company, ("Firstmark") and Union Bank and Trust Company, a Nebraska state banking corporation, ("Lender"). WHEREAS, Firstmark provides processing services related to the servicing of Education Loans for lenders; and, WHEREAS, Lender in the ordinary course of its business makes or acquires Education Loans; and, WHEREAS, Firstmark agrees to process and service Education Loans for Lender pursuant to the Servicing Guidelines, and Lender therefore desires to retain Firstmark for such services. NOW THEREFORE, in consideration of the premises and the mutual covenants hereinafter set forth, the parties agree as follows: Article I - Definitions 1_1. "Affiliate" means any individual, corporation, partnership, association 01' business that directly or indirectly through one or more intermediaries) controls, or is controlled by, or is under common control with a party or its successors. The term "control" including the terms "controlling," "controlled by," and "under common control with" means the possession, direct 01' indirect, of the power to direct or cause the direction of the management and policies of a corporation, partnership, association or business, whether through the ownership of voting shares, by contract or otherwise, Affiliates shall include such entities whether now existing or later established by investment, merger or otherwise, including the successors and assigns of such entities. 1w2, "Agreement" means this Agreement. 1~3, "Applicable Law" means federal, state or local statute, rule, regulation or similar legal requirement applicable to processing the origination and servicing of Education Loans, 1-4. "Almlicable Requirements" means each of the following, as applicable: (i) all contractual obligations under this Agreement and under the Loan Documents; (ii) Applicable Law, and (iii) the Servicing Guidelines. 1-5. "Borrower" means a maker ofa promissory note with respect to an Education Loan, CONPIDENTIAL FlRSTMARK SERV1CES Pnge J

 

1-6. "Business Day" means any day other than a Saturday, Sunday, 01' a day on which the banking institutions in the city in which a payment is received or a disbursement hereunder must be initiated are authorized or required by law 01' executive order to close. 1-7. "Claims" means claims, liabilities, losses, damages, costs, expenses and reasonable attorney's fees asserted against or incurred by a party in connection with a dispute by or the assertions of a third party which arise out of the relationship created by the Agreement. 1-8. "Confidential Information" has the meaning given such term in Section 1lI-II.a. hereof. 1-9. "Education Loan" means a consumer loan made or to be made to a Borrower for the funding of expenses in connection with such Borrower's education, and which is not insured or guaranteed by, or made pursuant to a program sponsored by, a state or federal government 01' governmental agency. 1-10. "Effective Date" means the date set forth in the preamble to this Agreement. I -11. "Fees" means the amounts to be paid by Lender to Firstmark fOI'the Services, as further defined in Section 2-7(a) and Schedule A. 1-12. "Force Majyure" means, without limitation, the following: acts of God, strikes, lockouts, or other industrial disturbances; acts of public enemies; order 01' restraint of any kind of the government of the United States of America or of any state or locality in which a party is doing business or any of their departments, agencies or officials, or any civil or military authority; insurrections; riots; landslides; earthquakes;. fires; storms; droughts; floods; explosions; breakage or accident to machinery, equipment, transmission pipes or canals; or any other cause or event not reasonably within the control of the party. 1-13. "Intellectual Prop-erty" means user manuals, training materials, computer programs, routines, structures, layout, report formats, trademarks, servicemarks, copyrights, patent rights and all oral or written information relating to a party's business which is not generally known to the public and which gives such party an advantage over its competitors who do not know or use such information. 1-14. "Lender" has the meaning given to such term in the preamble to this Agreement. 1~15. "Loan Documents" means loan applications, promissory notes, credit agreements, disclosures and notices with respect to Education Loans. Lender acknowledges that it holds the "Customer Relationship" (as defined in the Gramm-Leach-Bliley Act) with Borrowers and thereby has the responsibility to provide privacy policies and notices to such Borrowers as required therein. Firstmark will deliver or make available Lender's privacy notices in connection with the Services, as directed by Lender) at the fee set forth in Schedule A. 1-16. "NPl" means "Nonpublic Personal Information" as such term is defined in the regulations implementing Subtitle A of Title V of the Graham-Leach-Bliley Act, Pub. L. 106-102, CONFIDENTtAL FJRSTMARK SERVICES Page 2

 

codified at 15 U.S.C. 6801 et seq., received or obtained, directly or indirectly, by Firstmark pursuant to or in connection with of this Agreement. 1-17. "Person" means an individual, a partnership, a joint venture, a corporation, a trust, an unincorporated organization, a government or any department or agency thereof or any other entity. 1-18. "School" means the educational institution attended or to be attended by a Borrower, using the funds provided by an Education Loan. 1-19. "Servicing Guidelines" means the Client Program Manual or similar information attached hereto as Schedule I-19. 1-20. "Services" means the Servicing Services. 1-21. "Term" has the meaning set forth in Section III-I below. Article II - Services Provided 2-1. Forms and Documentation. All Loan Documents to be utilized by Lender and Firstmark in connection with the Services, shall be the responsibility of Lender and provided by Lender to Firstmark. Any material modification of such forms and documentation shall likewise be prepared by 01' approved in writing by Lender. Lender shall be solely responsible to ensure that at all times the Loan Documents comply with Applicable Law. Firstmark shall have no liability for inaccuracies or other defects in the Loan Documents or for the failure of any Loan Documents to comply with Applicable Law. 2-2. Approval of EducatiQn Loan Applications. Nothing in this Agreement shall make Firstmark a loan production office or a holder or originator of any Education Loan, processed or serviced hereunder. 2-3. Origination Services. All Education Loans to be serviced by Firstmark pursuant to this Agreement shall have been previously originated by origination agents by or 011 behalf of Lender or Lender's assignor. Firstmark shall not be responsible for any origination services under this Agreement. 2-4. Services. Upon acceptance of any previously originated Education Loan i11tOFirstmark's computer system, Firstmark shall service such loan in accordance with Applicable Requirements, provided, Firstmark shall at no time have any liability for the actions of third parties or for the origination or servicing of Education Loans prior to such Education Loans being delivered to Firstmark for servicing. Services to be performed by Firstmark shall include the following: CONFIDENTIAL FIRSTMARK SER VICES Page 3

 

a. Making available to Borrowers all required Loan Documentation. b. Acceptance of Borrower payments, including via Automated Clearinghouse processes. Payments via U.S. Mail will be directed to a lockbox established by Firstmark. Daily transfer of funds to Lender will include all sums applied to the Education Loans, less any cash payment reversals (checks returned for insufficient funds and stop payment orders). c. Accounting for all transactions related to Education Loans, including ali payments on such Education Loans, in accordance with the Servicing Guidelines. Interest computation shall be completed in accordance with the Servicing Guidelines. d. Processing of address changes and other demographic information changes provided, Pirstmark may rely on, without independently verifying, all data entries, manipulations and representations related to Education Loans which are provided to Firstrnark or the Firstmark systems by Lender, Schools or Borrowers. e. Responding to inquiries pertaining to Education Loans, school status or refunds, provided, Lender shall cooperate as necessary to enable Firstmark to respond. Inquiries may be referred to the School if necessary. f. Reporting to credit reporting agencies pursuant to Applicable Requirements. g. Retention of an image of all Loan Documentation, including maintaining a backup copy of all Loan Documentation in a location distinct from the original. h. Acting as custodian with respect to all Loan Documentation and systems records for each Education Loan. Firstmark may make electronic images of Loan Documentation in place of the original as permitted for collectability purposes under state and federal law. I. Performing default aversion services with respect to the Education Loans. 2-5. Servicing Errors. If Firstmark commits an error in connection with the Services, which error directly results in such Education Loan becoming unenforceable or uncollectible, Lender shall give Firstmark written notice of the same. Thereafter, Firstmark shall have a reasonable time to cure such Education Loan. If cure cannot be accomplished within twelve (12) months of the original error, Firstmark will purchase or arrange for purchase of the Education Loan from Lender at an amount equal to the outstanding principal balance and accrued but unpaid interest thereon. If the Education Loan is thereafter cured within twelve (12) months after the date of purchase, Lender shall repurchase such Education Loan from Firstmark or its designee, at a price equal to the outstanding principal amount thereof plus accrued but unpaid interest thereon, such sum to be payable as an additional servicing fee under this Agreement. The foregoing shall be Lender's sole remedy for origination or servicing errors by Firsrmark. CONFIDENTIAL FIRSTMARK SERVICES Page 4

 

In connection with the purchase of any Education Loan by Firstmark or its designee hereunder, Lender will deliver to Firstmark all records in Lender's possession and will execute and deliver to Firstmark such other documents and instruments as Firstmark may reasonably request to effect the transfer. Such records shall be transferred to Firstmark free and clear of any liens, encumbrances, claims, or interest of any person or entity claiming by, through, or under Lender, and without representations or warranties, expressed or implied, and without recourse to Firstmark. If Lender is required to repurchase the Education Loan from Firstmark or its designee hereunder, Firstmark will deliver to Lender all records in Firstmark's possession and will execute and deliver to Lender such other documents and instruments as Lender may reasonably request to effect the transfer. Such records shall be transferred to Lender free and clear of any liens, encumbrances, claims, or interest of any person or entity claiming by, through, or under Firstmark, and without representations or warranties, expressed or implied, and without recourse to Lender. 2-6. Reports to Lender. On or about the 10th day of each month, Firstmark shall make available to Lender reports of activity with respect to the Services during the preceding month, as designated in the Servicing Guidelines. 2-7. Compensation for Services. In consideration of the Services, Lender shall pay Firstmark the Fees on billing statements delivered by Firstmark as set forth below. Fees shall be paid within thirty (30) days of the date of each billing statement. Fees may be netted by Firstmark at its option, against distributions due from Firstrnark to Lender, for Borrower payments. a. Amount of Fees. The Lender shall pay to Firstmark fees in a monthly amount equal to the fees described in Schedule A, attached hereto. ARTICLE III - GENERAL PROVISIONS 3-1. Term of Agreement. Subject to the termination provisions set forth below, the Agreement shall be effective for a period of time commencing on the date first set forth above, and terminating on the date each Education Loan has been paid in full by the Borrower, during which the Services shall be provided, subject to payment of the Servicing Fees and other terms of the Agreement. 3-2. Termination of Agreement. The Agreement may be terminated as follows: a. At the expiration of the Term. b. Upon the refusal or failure of a party to perform any material obligation of the Agreement, and the failure or refusal to correct or cure such performance 01' lack thereof, within sixty (60) days after the party's receipt of written notice of the failure or refusal, CONFIDENTIAL FIRSTMARK SERVICES Page 5

 

c. Upon the failure of the parties to reach agreement with respect to a change in the Fees as contemplated by Section 2~7 a. above. d. At Firstmark's option, if Lender fails to pay Firstmark the Fees within sixty (60) days of any billing statement, as contemplated by Section 2-7 a. above. e. If an insolvency, bankruptcy or similar proceeding shall have been commenced, or a decree or order of an appropriate court, agency or supervisory authority for the appointment of a conservator, receiver or liquidator shall have been entered against a party, the other party may terminate this Agreement immediately. 3-3. Termination Process. Upon termination of this Agreement for any reason above, ail Loan Documentation and relevant servicing records will be made available to Lender in Firstmark's standard format. Lender will reimburse Firstmark for all expenses associated with removing such information from Firstmark's systems and making such information available to Lender. 3~4. Representations and Warranties. Each of the parties represents and warrants to the other party: a. it is duly organized, validly existing and in good standing under the laws of the state of its organization; b. it has all necessary power and all licenses, permits, authorizations and approvals (governmental, corporate or otherwise) necessary to carryon its business and perform its obligations under this Agreement; and, c. the execution or performance of this Agreement will not violate it's documents of formation or governance, or any material contract 01' other instrument to which it is a party or by which it is bound and will not violate any outstanding judgment, order, writ, injunction, law, rule or regulation to which it is subject. 3~5. Liability. Firstmark shall have no liability with respect to: a. the failure of any Borrower to repay an Education Loan; b. disputes between Borrowers and Schools regarding tuition, registration, attendance or quality of education or training; c. Claims arising from actions or inactions of Firstmark as directed by Lender) either pursuant to Applicable Requirements or otherwise, with respect to which Lender shall indemnify and hold Firstmark harmless; d. incorrect information regarding Education Loans or Borrowers which may be provided to Firstmark by Lender, Schools or Borrowers, including but not limited to, School/Borrower certification, eligibility, enrollment, and School or Borrower demographic information Neither party shall have any liability for Claims under any theory of tort, contract, strict liability 01' other legal 01' equitable theory for any lost profits, exemplary, punitive, special, incidental, indirect or consequential damages, each of which is hereby excluded by agreement CONFIDENTIAL I'IRSTMARK SERVICES Page 6

 

of the parties regardless of whether such party has been advised of the possibility of such damages. 3-6. Limitation on Actions. The parties agree that any action for the breach of any provision of this Agreement shall be commenced within twelve months following the earlier of (i) the termination of this Agreement or (ii) the date the Education Loan with respect to which the action relates has been removed from the Firstmark servicing system. 3-7. Audit Rights. Upon prior written notice to Firstmark, and in coordination with Firstmark's management, Lender may perform or arrange to have audits performed of Firstmark's servicing activities with respect to Education Loans owned by Lender. All such audits will be performed at Lender's sole expense and during Firstmark's normal business hours, In connection with such audits, Firstmark agrees to provide, annually, up to forty (40) hours of assistance by Pirstmark employees. Any additional assistance requested by Lender will be provided at an hourly rate of $110.00 per hour per employee. Such fee is subject to change at Firstmark's reasonable discretion but upon at least sixty (60) days' advance written notice to Lender. 3-8. Annual Compliance Audit. On an annual basis, Servicer will cause to be completed a SSAE 16 SOC 1 Report review of its activities. Upon request, Lender may receive a copy of the report of such review by paying a pro-rata share of the cost of same. Servicer's Internal Audit Department coordinates such participation on an annual basis and divides the aforementioned costs equally between those lenders participating. 3-9. Disaster Recovery Plan. Servicer agrees to maintain a disaster recovery plan designed to enable Servicer, after a disaster, to resume Services within a reasonable timeframe. A summary of Servicer's plan wi 11 be made available to Lender upon request. 3-10. Intellectual Property Protection. All right, title and interest of whatever nature in each party's Intellectual Property is and shall remain the sole and exclusive property of such party, and 110 license or other rights thereto are granted by this Agreement. 3-11. Confidentiality and Nondisclosure. a. Definition. The term "Confidential Information" means any information that either party discloses, by any method and in any form or format, which is marked "Confidential," "Restricted," "Proprietary" or with other similar marking, 01' which CONFIDBNTIAL FIRSTMARK SERVICES Page 7

 

should reasonably be considered to be Confidential Information. By way of example and not limitation, Confidential Information includes: (i) any information concerning a party's, its agents' or licensors' technology, such as systems, source code, databases, hardware, software, programs, applications, protocols, routines, models, displays and manuals, including, without limitation, the selection, coordination, and arrangement of the contents thereof; and (0) any information concerning a party's, its agents' or licensors' financial or business plans 01' operations, such as research activities and plans, marketing or sales plans, pricing or pricing strategies, operational techniques, internal controls, compliance policies, methods of operation, security procedures, strategic plans, and unpublished financial information, including information concerning revenues, profits and profit margins. b. Restrictions on Use. The party providing Confidential Information in each case shall be called the "Disclosing Party" and the party receiving the Confidential Information shall be called the "Recelving Party". The Receiving Party shall not use, without the prior written consent of the Disclosing Party, any portion of the Disclosing Party's Confidential Information for any purpose other than in connection with the performance ofthis Agreement. Each party agrees that: (1) it will hold the Confidential Information of the other party in the strictest confidence; (U) it will exercise no less care with respect to the other party's Confidential Information than the level of care exercised with respect to its own Confidential Information; (iii) it will not, without the other party's prior written consent, copy or disclose to any third party any portion thereof; and (iv) it will promptly notify the other party of any unauthorized disclosure 01' use, and will cooperate with the other property to protect all rights in and ownership of its Confidential Information. c. Exceptions. The foregoing restrictions on use shall not prohibit 01' limit the Receiving Party's use, disclosure, reproduction or dissemination of the Disclosing Party's Confidential Information which: (a) is or becomes public domain information or material through no fault or breach on the part of the Receiving Party; (b) as demonstrated by the written records of the Receiving Party, was already lawfully known (without restriction on disclosure) to the Receiving Party prior to the information being disclosed to the Receiving Party by the Disclosing Party or any representative of the Disclosing Party; (c) has been or is hereafter rightfully furnished to the Receiving Party without restriction on disclosure by a third person lawfully in possession thereof; (d) has been independently developed, by or for the Receiving Party, without reference to the Confidential Information of the Disclosing Party; or (e) is required to be disclosed by court or agency order, provided that, unless prohibited by law or order, the Receiving Party notifies the Disclosing Party so that the Disclosing Party may have a reasonable opportunity to obtain a protective order or other form of protection against disclosure. d. Borrower Information. Firstmark agrees that all information related to or contained in documents subject to this Agreement which is NPl constitutes Confidential Information of the Lender, and Firstmark shall keep all such NPl in strictest confidence. NPI shall not be released or divulged in any way without prior written consent of Lender, except (i) to Firstmark's officers and employees, 01' such other third parties as is necessary to CONPIDENT1AL I'IRSTMARK SERVICES Page 8

 

perform its obligations under this Agreement, (ii) as specifically required by Applicable Law, or (iii) to such other parties as directed in writing by the Lender. Firstmark shall only use NPI to perform its duties under this Agreement and for other purposes specifically directed in writing by Lender from time to time, and shall not directly or indirectly use, 01' suffer, permit or cause to be used, any such NPI in any other manner or for any other purpose whatsoever including marketing or cross-selling, or suffer, permit or cause the marketing or cross-selling of, any products or services of any kind using NPI without Lender's prior written approval, Without in any way limiting the foregoing, Firstmark's use, reuse, disclosure and redisclosure ofNPI shall comply with Applicable Law. e. Firstmark will maintain an information security program designed to prevent the unauthorized disclosure, misuse, alteration or destruction of NPL Without limiting the immediately preceding sentence, Firstmark agrees that such program shall be designed to satisfy the objectives set forth in the "Interagency Guidelines Establishing Standards for Safeguarding Borrower Information", 66 Fed. Reg. 8616, February 1, 2001 (codified in Appendix B to 12 C.F.R. part 30). 3-12. Independent Contractors. Lender and Firstmark are independent contractors, and nothing in this Agreement shall be construed to create a partnership, joint venture or agency relationship between Lender and Firstrnark. 3·13. Notices. AU notices or communications by a party to the other party shall be delivered to the addresses set forth in the signature section of this Agreement below, or to such other address as may be provided from time to time by a party. Any notice shall have been deemed to have been given on the fifth (5th) day following the mailing of such notice when mailed by registered or certified mail, and upon receipt in every other case. 3-14. Gove1'l1ingLaw. This Agreement is executed and delivered within the State of Nebraska. The parties hereto agree that it shall be construed, interpreted and applied in accordance with the laws of the State of Nebraska, and that the courts and authorities within the State of Nebraska shall have sole jurisdiction and venue over all controversies which may arise with respect to the execution of, interpretation of and compliance with this Agreement. EACH PARTY HERETO WAIVES, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE RIGHT TO TRIAL BY JURY IN ANY LEGAL PROCEEDING ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE TRANSACTIONS CONTEMPLATED HEREBY. 3-15. Changes in Writing. This Agreement, including this provision hereof, shall not be modified or changed in any manner except by a writing signed by all parties hereto. CONFIDENTIAL FIRSTMARK SERVICES Page 9

 

3-16. Severability. If a COUlt of competent jurisdiction finds any of the provisions of this Agreement to be so overly broad as to be unenforceable or invalid for any other reason, it is the parties' intent that such invalid provisions be reduced in scope or eliminated by the court, but only to the extent deemed necessary by the court to render the remaining provisions of this Agreement reasonable and enforceable. 3-17, Persons Bound. This Agreement shall be binding upon and inure to the benefit of the parties hereto, their legal representatives, heirs, successors and permitted assigns. 3-18. Assignment. This Agreement shall not be assigned by either party without the prior written consent of the other party, which consent shall not be unreasonably withheld, provided, Firstmark may assign this agreement or delegate any obligation hereunder, to any Affiliate of Firstmark with reasonable notice to Lender. 3-19, Titles. The titles used in this Agreement are intended for convenience and reference only. They are not intended and shall not be construed to be a substantive part of this Agreement or in any other way to affect the validity, construction or effect of any of the provisions of this Agreement. 3-20. Waiver. The waiver or failure of either party to exercise in any respect any right provided for herein shall not be deemed a waiver of any further right hereunder. 3~21. Force Majeure. If by reason of a Force Majeure Firstmark is unable in whole or in part to carry out any obligation of this Agreement, Firstmark shall not be deemed in default during the continuance of such inability, 3-22. Corporate Obligations. This Agreement consists of obligations of the parties as corporate or similar entities. Any liability arising hereunder shall be corporate liabilities. No director, officer or employee CONFIDENTIAL l'IRSTMARK SERVrCES Page 10

 

of either party shall be subject to any liability to any other party for any action taken, or for refraining from taking any action in good faith, or for errors in judgment. Lender agrees that during the Term or Renewal Terms of this Agreement and for one year thereafter, it will not hire or solicit for hire, or knowingly allow its employees to hire or solicit for hire, any employee of Firstmark without the written permission of First mark. 3-24. Entire Agreement. This is the entire and exclusive statement of the Agreement between the parties, which supersedes and merges all prior proposals, understandings and all other agreements, oral and written, between the parties relating to the Services or any other provision of this Agreement. 3-25. Counterparts. This Agreement may be executed in any number of counterparts. Each counterpart so executed shall be deemed an original, but all such counterparts shall together constitute one and the same instrument. CONFIDENTIAL FIRSTMARK SERVICES Page II

 

IN WITNESS WHEREOF, the parties hereto have executed this Agreement as of the Effective Date. NELNET SERVICING, LLC, d/b/a FIRSTMARK SERVICES By: C)~ fv~ Name: Joseph Popevis Title: Executive Director Date: Address: 121 S. 13th Street, Suite 201 Lincoln, NE 68508 Union Bank and Trust Company By: 04 i.eJIY1uP1Gu:,&---- Name: Angie Muhleitien Title: CEO I Pl:esident. Address: 1243 l?iomlers Woods Dr. Lincoln. NE 68506 CONFIDENTIAL FIRSTMARK SER VICES Page 12

 

Schedule A Fee Schedule Activi.!l:_ Fee Unit Measure ,",_'.""'- - Monthly Servicing Fees Base Servicing $4.15 Per Borrower Per Month Miscellaneous Fees Delinquency surcharge I $1.80 Per Participant Per Month 1098-E Tax Form 15t Class Postage + Per Form $.10 Privacy Statements 1st Class Postage + Pel' One Page Statement, $.10 $.04 per additional P_~.g~ Special Proiect Fee2 $150.00 Per Hour Removal/Deconversion Fee $40.00, not to exceed Per Loan $1 million in aggregate -- Manual Loan Add Fee $10.00 Per Loan Sale/Internal Transfer Fee $3.00 Per Loan Claim/Charge-Off! Bankrup.!Si Filing Fee $15.00 Per Defaulted Loan .._---- • Increases in Postage expense due to United States Postal Service postage increase will be a pass through cost 1 Surcharge Is assessed for each participant upon whom delinquency activity is performed In the month consistent with the standard collection schedule Included in the program guidelines 2 The "Special Project" fee would be charged for system and report changes or enhancements that would be needed to meet lenders requfrements. Fee only to be charged If disclosed and approved by lender In advance. Schedule A - Page 1

 

FIRST AMENDMENT OF LOAN SERVICING AGREEMENT This First Amendment of Loan Servicing Agreement (the "First Amendment") is made and entered into as of the~ day of September, 2013, by and between Nelnet, Inc., a Nebraska corporation (the "Servicer") and Union Bank and Trust Company, individually and as trustee (the "Lender"). WHEREAS, Servicer and Lender entered into that certain Loan Servicing Agreement dated as of November 25, 2008 (the "Agreement"), and the parties hereto wish to amend the Agreement in the manner specified herein. NOW, THEREFORE, IN CONSIDERATION OF the foregoing premises and the mutual covenants and promises herein contained, the parties hereto agree as follows: 1. Amendment of Schedule "A". Schedule "A" of the Agreement is hereby amended in the following respects: a. Paragraph A is hereby amended so as to (i) delete the phrase "Five Dollars ($5.00)" and insert the following in its place: "Ten Dollars ($10.00)"; and (ii) delete the phrase "Ten Dollars ($10.00)" and insert the following in its place: "Twenty Dollars ($20.00)." b. Paragraph B is hereby amended so as to delete the phrase "One Dollar and Fifty Cents ($1.50)" and insert the following in its place: "Three Dollars ($3.00)." c. Paragraph C is hereby amended so as to delete the first sentence in its entirety and insert the following in its place: "The monthly servicing fee shall be an amount equal to $3.00 per SSN for Loans in repayment status, and $2.00 per SSN for Loans in school status; with respect to Loans that are thirty (30) days or more past due, an additional delinquency fee of Two Dollars and Twenty Five Cents ($2.25) per SSN per month, and a claim filing fee of Forty Dollars ($40.00) per SSN for any claim filed." d. Paragraph D is hereby amended so as to delete the phrase "One Thousand Dollars ($1,000.00)" and insert the following in its place: "Two Thousand Five Hundred Dollars ($2,500.00)". e. Paragraph E is hereby amended so as to delete the phrase "Thirty Five Dollars ($35.00)" and insert the following in its place: "Fifty Dollars ($50.00)."

 

f. Paragraph F is hereby amended so as to delete the phrase "Thirty Five Dollars ($35.00)" and insert the following in its place: "Fifty Dollars ($50.00)." 2. Effect of First Amendment. This First Amendment shall be effective as of the date first above written. Except as expressly amended in this First Amendment, all terms and provisions set forth in the Agreement shall remain in full force and effect, without modification. Nelnet, Inc. Union Bank and Trust Company, Individually and as Trustee By: ~'IYJLvhUu'~0--~~=-------~~~~------ Title: --l{.o:..=..;£::;,;./...;;.!cIr.;.::~;;.:,.' ~_8~=-:::..::::;... _

 

Exhibit 21.1

List of Direct and Indirect Subsidiaries of Nelnet, Inc. as of December 31, 2014

					
 	Name	Organized in	Relationship to Nelnet Inc.	Percentage Ownership	
1	National Education Loan Network, Inc.	Nevada	Direct Subsidiary	100%	
2	Nelnet Capital LLC	Nebraska	Direct Subsidiary	100%	
3	Nelnet Guarantor Solutions, LLC (formerly Nelnet Guarantee Services LLC; formerly GuaranTec LLP)	Florida	Indirect Subsidiary	100%	
4	National Higher Education Loan Program, Inc.	Nebraska	Indirect Subsidiary	100%	
5	5280 Solutions LLC (f/k/a Nelnet Technology Services LLC) (d/b/a Idaho Financial Associates, Charter Account Systems and 5280 Solutions)	Colorado	Indirect Subsidiary	100%	
6	Health Education Solutions, Inc. (f/k/a ClassCredit, Inc.)	Florida	Indirect Subsidiary	100%	
7	EFS Finance Co., LLC	Nebraska	Indirect Subsidiary	100%	
8	Nelnet Management Corporation-1 (formerly Nelnet Student Loan Warehouse Corporation – 1)	Nevada	Indirect Subsidiary	100%	
9	Nelnet Student Loan Funding Management Corporation	Nevada	Indirect Subsidiary	100%	
10	Nelnet Student Loan Funding, LLC	Delaware	Indirect Subsidiary	100%	
11	NHELP-I, LLC	Delaware	Indirect Subsidiary	100%	
12	Nelnet Education Loan Funding, Inc. (f/k/a NEBHELP, INC.)	Nebraska	Indirect Subsidiary	100%	
13	Nelnet Canada, Inc.	Canada	Indirect Subsidiary	100%	
14	Nelnet Business Solutions, Inc. (f/k/a FACTS Management Co.) (dba FACTS Management and infiNET Integrated Solutions)	Nebraska	Indirect Subsidiary	100%	
15	Nelnet Academic Services, LLC (f/k/a Nelnet Mentor, LLC)	Nebraska	Direct Subsidiary	100%	
16	CUnet, LLC	Delaware	Indirect Subsidiary	100%	
17	Peterson’s Nelnet, LLC (formerly NELN Acquisition, LLC)	Nebraska	Indirect Subsidiary	100%	
18	M & P Building, LLC	Nebraska	Direct/Indirect	100%	
19	First National Life Insurance Company of the USA	Nebraska	Indirect Subsidiary	100%	
20	Unilink Data Systems Pty Ltd	Australia	Indirect Subsidiary	100%	
21	Nelnet Servicing, LLC	Nebraska	Indirect Subsidiary	100%	
22	Nelnet Diversified Solutions, LLC (formerly NLS Holding Company, LLC)	Nebraska	Direct Subsidiary	100%	
23	Nelnet Enrollment Solutions, LLC	Nebraska	Indirect Subsidiary	100%	
24	Nelnet FFELP Student Loan Warehouse-I, LLC	Delaware	Indirect Subsidiary	100%	
25	Merchant Preservation Services, LLC	Nebraska	Indirect Subsidiary	100%	
26	Next Gen Web Solutions, LLC	Nebraska	Indirect Subsidiary	50%	
27	Whitetail Rock Capital Management, LLC	Nebraska	Direct Subsidiary	90%	
28	Municipal Tax Investment, LLC	Nebraska	Direct Subsidiary	100%	
29	Globalnet, LLC	Nebraska	Direct Subsidiary	50%	
30	Nelnet B2B Services, LLC	Nebraska	Direct/Indirect	100%	
31	NHELP-III, LLC	Delaware	Indirect Subsidiary	100%	
32	GCO SLIMS Trust-I	Delaware	Indirect Subsidiary	100%	
33	GCO Education Loan Funding Trust-I	Delaware	Indirect Subsidiary	100%	

	
					
34	NHELP-II, LLC	Delaware	Indirect Subsidiary	100%	
35	Whitetail Rock Fund Management, LLC	Nebraska	Indirect Subsidiary	100%	
36	Nelnet Student Loan Funding II, LLC	Delaware	Indirect Subsidiary	100%	
37	Nelnet Student Loan Funding II, Management Corporation	Nebraska	Indirect Subsidiary	100%	
38	Municipal Tax Property, LLC	Nebraska	Direct Subsidiary	100%	
39	Nelnet UNL Alliance, LLC	Nebraska	Direct Subsidiary	100%	
40	Nelnet Captive Insurance Company, Inc.	Delaware	Direct Subsidiary	100%	
41	GCO Education Loan Funding Master Trust - II	Delaware	Indirect Subsidiary	100%	
42	Nelnet Finance Corp.	Nebraska	Indirect Subsidiary	100%	
43	Whitetail Rock Quantitative Strategies I, LP	Delaware	Direct Subsidiary	97.944%	
44	Nelnet Fund Strategies, LLC	Delaware	Direct Subsidiary	90%	
45	Nelnet Consumer Finance, Inc.	Nebraska	Indirect Subsidiary	100%	
46	Class Bundl, LLC	Nebraska	Indirect Subsidiary	100%	
47	Total Well Being, LLC	Nebraska	Indirect Subsidiary	100%	
48	NBS Sales Co., LLC	Nebraska	Indirect Subsidiary	100%	
49	Education Lending Services, Inc.	Delaware	Indirect Subsidiary	100%	
50	Education Funding Capital I, LLC	Delaware	Indirect Subsidiary	100%	
51	Wilcomp Software, LLC	Texas	Indirect Subsidiary	100%	
52	Nelnet Transaction Services, LLC	Nebraska	Indirect Subsidiary	100%	
53	NTS - Renweb	Jamaica	Indirect Subsidiary	100%	
54	Sparkroom, LLC	Nebraska	Indirect Subsidiary	100%	
55	NES Smart, LLC	Nebraska	Indirect Subsidiary	50%	

Note: This list does not include Nelnet Student Loan Trusts utilized in asset backed security financings.

Exhibit 23.1

Consent of Independent Registered Public Accounting Firm
The Board of Directors
Nelnet, Inc.:

We consent to the incorporation by reference in the registration statements on Form S‑8 Nos. 333‑112374, 333‑144790, 333‑151991, and 333‑161814 and the registration statement on Form S‑3 No. 333‑144789 of Nelnet, Inc. of our reports dated February 26, 2015 with respect to the consolidated balance sheets of Nelnet, Inc. and subsidiaries as of December 31, 2014 and 2013, and the related consolidated statements of income, comprehensive income, shareholders' equity, and cash flows for each of the years in the three‑year period ended December 31, 2014, and the effectiveness of internal control over financial reporting as of December 31, 2014, which reports appear in the December 31, 2014 annual report on Form 10‑K of Nelnet, Inc.

/s/ KPMG LLP

Lincoln, Nebraska
February 26, 2015

Exhibit 31.1
 
Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
I, Jeffrey R. Noordhoek, certify that:

1.	I have reviewed this annual report on Form 10-K of Nelnet, Inc. (the “Company”);	
		
2.	Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;	
		
3.	Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;	
		
4.	The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:	
		
(a)	Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;	
		
(b)	Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;	
		
(c)	Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and	
		
(d)	Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and	
		
5.	The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):	
		
(a)	All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and	
		
(b)	Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.	

	
			
Date:	February 26, 2015	/s/ JEFFREY R. NOORDHOEK	
 	 	Jeffrey R. Noordhoek Chief Executive Officer
Principal Executive Officer	

Exhibit 31.2
 
Certification Pursuant to Section 302 of the Sarbanes-Oxley Act of 2002
 
I, James D. Kruger, certify that:

1.	I have reviewed this annual report on Form 10-K of Nelnet, Inc. (the “Company”);	
		
2.	Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;	
		
3.	Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;	
		
4.	The registrant's other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:	
		
(a)	Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;	
		
(b)	Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;	
		
(c)	Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and	
		
(d)	Disclosed in this report any change in the registrant's internal control over financial reporting that occurred during the registrant's most recent fiscal quarter (the registrant's fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant's internal control over financial reporting; and	
		
5.	The registrant's other certifying officer and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant's auditors and the audit committee of the registrant's board of directors (or persons performing the equivalent functions):	
		
(a)	All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant's ability to record, process, summarize and report financial information; and	
		
(b)	Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal control over financial reporting.	

	
			
Date:	February 26, 2015	/s/ JAMES D. KRUGER	
 	 	James D. Kruger
Chief Financial Officer
Principal Financial Officer and Principal Accounting Officer	

Exhibit 32

Certification Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

In connection with the Annual Report of Nelnet, Inc. (the “Company”) on Form 10-K for the year ended December 31, 2014 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), we certify pursuant to 18 U.S.C. § 1350, as adopted pursuant to § 906 of the Sarbanes-Oxley Act of 2002, that:
		
1.	The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and	
		
2.	The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.	

 

			
Date:	February 26, 2015	By: /s/ JEFFREY R. NOORDHOEK	
 	 	Name: Jeffrey R. Noordhoek
Title:   Chief Executive Officer
Principal Executive Officer	
 	 	 	
 	 	By: /s/ JAMES D. KRUGER	
 	 	Name: James D. Kruger
Title:  Chief Financial Officer
Principal Financial Officer and Principal Accounting Officer