NELNET INC, 10-Q filed on 5/8/2019
Quarterly Report
v3.19.1
Document and Entity Information Document - shares
3 Months Ended
Mar. 31, 2019
Apr. 30, 2019
Document Information [Line Items]    
Entity Registrant Name NELNET INC  
Document Type 10-Q  
Current Fiscal Year End Date --12-31  
Amendment Flag false  
Entity Central Index Key 0001258602  
Entity Current Reporting Status Yes  
Entity Filer Category Large Accelerated Filer  
Document Period End Date Mar. 31, 2019  
Document Fiscal Year Focus 2019  
Document Fiscal Period Focus Q1  
Entity Emerging Growth Company false  
Entity Small Business false  
Common Class A    
Document Information [Line Items]    
Entity Common Stock, Shares Outstanding   28,438,279
Common Class B    
Document Information [Line Items]    
Entity Common Stock, Shares Outstanding   11,459,641
v3.19.1
CONSOLIDATED BALANCE SHEETS - USD ($)
$ in Thousands
Mar. 31, 2019
Dec. 31, 2018
Assets:    
Loans receivable (net of allowance for loan losses of $61,778 and $60,388, respectively) $ 21,946,153 $ 22,377,142
Cash and cash equivalents:    
Cash and cash equivalents - not held at a related party 11,844 9,472
Cash and cash equivalents - held at a related party 63,037 111,875
Total cash and cash equivalents 74,881 121,347
Investments and notes receivable 230,512 249,370
Restricted cash 760,273 701,366
Restricted cash - due to customers 216,471 369,678
Accrued interest receivable 715,838 679,197
Accounts receivable (net of allowance for doubtful accounts of $3,777 and $3,271, respectively) 76,013 59,531
Goodwill 156,912 156,912
Intangible assets, net 105,795 114,290
Property and equipment, net 335,070 344,784
Other assets 103,841 45,533
Fair value of derivative instruments 168 1,818
Total assets 24,721,927 25,220,968
Liabilities:    
Bonds and notes payable 21,835,723 22,218,740
Accrued interest payable 62,158 61,679
Other liabilities 277,281 256,092
Due to customers 216,471 369,678
Total liabilities 22,391,633 22,906,189
Commitments and contingencies
Nelnet, Inc. shareholders' equity:    
Preferred stock, $0.01 par value. Authorized 50,000,000 shares; no shares issued or outstanding 0 0
Common stock:    
Additional paid-in capital 636 622
Retained earnings 2,321,407 2,299,556
Accumulated other comprehensive earnings 3,552 3,883
Total Nelnet, Inc. shareholders' equity 2,325,996 2,304,464
Noncontrolling interests 4,298 10,315
Total equity 2,330,294 2,314,779
Total liabilities and equity 24,721,927 25,220,968
Common Class A    
Common stock:    
Common stock 286 288
Common Class B    
Common stock:    
Common stock 115 115
Supplemental information - assets and liabilities of consolidated education lending variable interest entities:    
Assets:    
Loans receivable (net of allowance for loan losses of $61,778 and $60,388, respectively) 21,962,743 22,359,655
Cash and cash equivalents:    
Restricted cash 732,335 677,611
Other assets 716,820 679,735
Liabilities:    
Bonds and notes payable 21,775,724 22,146,374
Other liabilities 189,112 163,327
Common stock:    
Net assets of consolidated education lending variable interest entities $ 1,447,062 $ 1,407,300
v3.19.1
CONSOLIDATED BALANCE SHEETS (Parentheticals) - USD ($)
$ in Thousands
Mar. 31, 2019
Dec. 31, 2018
Allowance for loan losses $ 61,778 $ 60,388
Allowance for doubtful accounts $ 3,777 $ 3,271
Preferred stock, par value (in dollars per share) $ 0.01 $ 0.01
Preferred stock, authorized shares (in shares) 50,000,000 50,000,000
Preferred stock, issued shares (in shares) 0 0
Preferred stock, outstanding shares (in shares) 0 0
Common Class A    
Par value (in dollars per share) $ 0.01 $ 0.01
Shares authorized (in shares) 600,000,000 600,000,000
Shares issued (in shares) 28,628,528 28,798,464
Shares outstanding (in shares) 28,628,528 28,798,464
Common Class B    
Par value (in dollars per share) $ 0.01 $ 0.01
Shares authorized (in shares) 60,000,000 60,000,000
Shares issued (in shares) 11,459,641 11,459,641
Shares outstanding (in shares) 11,459,641 11,459,641
v3.19.1
CONSOLIDATED STATEMENTS OF INCOME - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Interest income:    
Loan interest $ 242,333 $ 197,723
Investment interest 8,253 5,134
Total interest income 250,586 202,857
Interest expense:    
Interest on bonds and notes payable 191,770 135,550
Net interest income 58,816 67,307
Less provision for loan losses 7,000 4,000
Net interest income after provision for loan losses 51,816 63,307
Other income:    
Other income 9,067 18,557
Derivative market value adjustments and derivative settlements, net (11,539) 66,799
Total other income 206,128 254,907
Cost of services:    
Cost of services 25,818 17,400
Operating expenses:    
Salaries and benefits 111,059 96,643
Depreciation and amortization 24,213 18,457
Loan servicing fees to third parties 2,893 3,136
Other expenses 40,923 33,417
Total operating expenses 179,088 151,653
Income before income taxes 53,038 149,161
Income tax expense 11,391 35,976
Net income 41,647 113,185
Net income attributable to noncontrolling interests (56) 740
Net income attributable to Nelnet, Inc. $ 41,591 $ 113,925
Earnings per common share:    
Net income attributable to Nelnet, Inc. shareholders - basic and diluted (in dollars per share) $ 1.03 $ 2.78
Weighted average common shares outstanding - basic and diluted (in shares) 40,373,295 40,950,528
Loan servicing and systems revenue    
Other income:    
Revenue $ 114,898 $ 100,141
Education technology, services, and payment processing revenue    
Other income:    
Revenue 79,159 60,221
Cost of services:    
Cost of services 21,059 13,683
Communications Services    
Other income:    
Revenue 14,543 9,189
Cost of services:    
Cost of services $ 4,759 $ 3,717
v3.19.1
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Statement of Comprehensive Income [Abstract]    
Net income $ 41,647 $ 113,185
Available-for-sale securities:    
Unrealized holding losses arising during period, net of gains (436) (1,061)
Reclassification adjustment for gains recognized in net income, net of losses 0 (47)
Income tax effect 105 256
Total other comprehensive loss (331) (852)
Comprehensive income 41,316 112,333
Comprehensive (income) loss attributable to noncontrolling interests (56) 740
Comprehensive income attributable to Nelnet, Inc. $ 41,260 $ 113,073
v3.19.1
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY - USD ($)
$ in Thousands
Total
Preferred stock shares
Common stock shares
Common Class A
Common stock shares
Common Class B
Additional paid-in capital
Retained earnings
Accumulated other comprehensive (loss) earnings
Noncontrolling interests
Balance (in shares) at Dec. 31, 2017   0 29,341,517 11,468,587        
Balance at Dec. 31, 2017 $ 2,165,387 $ 0 $ 293 $ 115 $ 521 $ 2,143,983 $ 4,617 $ 15,858
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Issuance of noncontrolling interests 26             26
Net income 113,185         113,925   (740)
Other comprehensive income (loss) (852)           (852)  
Distribution to noncontrolling interests (19)             (19)
Cash dividend on Class A and Class B common stock (6,506)         (6,506)    
Issuance of common stock, net of forfeitures (in shares)     170,346          
Issuance of common stock, net of forfeitures 2,173   $ 2   2,171      
Compensation expense for stock based awards 1,087       1,087      
Repurchase of common stock (in shares)     (222,174)          
Repurchase of common stock (11,418)   $ (2)   (3,331) (8,085)    
Acquisition of noncontrolling interest (19,101)         (13,449)   (5,652)
Balance at Mar. 31, 2018 2,245,226 $ 0 $ 293 $ 115 448 2,231,875 3,022 9,473
Balance (in shares) at Mar. 31, 2018   0 29,289,689 11,468,587        
Balance (in shares) at Dec. 31, 2018   0 28,798,464 11,459,641        
Balance at Dec. 31, 2018 2,314,779 $ 0 $ 288 $ 115 622 2,299,556 3,883 10,315
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Issuance of noncontrolling interests 26             26
Net income 41,647         41,591   56
Other comprehensive income (loss) (331)           (331)  
Distribution to noncontrolling interests (22)             (22)
Cash dividend on Class A and Class B common stock (7,232)         (7,232)    
Issuance of common stock, net of forfeitures (in shares)     131,391          
Issuance of common stock, net of forfeitures 2,494   $ 1   2,493      
Compensation expense for stock based awards 1,368       1,368      
Repurchase of common stock (in shares)     (301,327)          
Repurchase of common stock (16,358)   $ (3)   (3,847) (12,508)    
Balance at Mar. 31, 2019 $ 2,330,294 $ 0 $ 286 $ 115 $ 636 $ 2,321,407 $ 3,552 $ 4,298
Balance (in shares) at Mar. 31, 2019   0 28,628,528 11,459,641        
v3.19.1
CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY (Parentheticals) - $ / shares
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Common Class A    
Dividends paid per common share (in dollars per share) $ 0.18 $ 0.16
Common Class B    
Dividends paid per common share (in dollars per share) $ 0.18 $ 0.16
v3.19.1
CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Statement of Cash Flows [Abstract]    
Net income attributable to Nelnet, Inc. $ 41,591 $ 113,925
Net income (loss) attributable to noncontrolling interests 56 (740)
Net income 41,647 113,185
Adjustments to reconcile net income to net cash (used in) provided by operating activities, net of acquisition:    
Depreciation and amortization, including debt discounts and loan premiums and deferred origination costs 46,948 43,301
Loan discount accretion (9,693) (11,691)
Provision for loan losses 7,000 4,000
Derivative market value adjustments 30,574 (60,033)
Proceeds from termination of derivative instruments 2,119 0
(Payments to) proceeds from clearinghouse - initial and variation margin, net (13,974) 62,689
Gain from debt repurchases 0 (359)
Loss (gain) from investments and notes receivable, net 1,151 (8,249)
Deferred income tax (benefit) expense (2,807) 16,883
Non-cash compensation expense 1,476 1,161
Other (20) (2,891)
Increase in accrued interest receivable (36,722) (59,038)
(Increase) decrease in accounts receivable (16,571) 177
(Increase) decrease in other assets (32,324) 49,415
Increase in accrued interest payable 479 4,213
Decrease in other liabilities (5,741) (36,205)
Decrease in due to customers (153,207) (58,606)
Net cash (used in) provided by operating activities (139,665) 57,952
Cash flows from investing activities, net of acquisitions:    
Purchases of loans (344,631) (610,855)
Net proceeds from loan repayments, claims, capitalized interest, and other 769,996 863,270
Purchases of available-for-sale securities 0 (28,164)
Proceeds from sales of available-for-sale securities 0 21,951
Purchases of investments and issuance of notes receivable (15,970) (16,370)
Proceeds from investments and notes receivable 1,719 9,718
Purchases of property and equipment (24,813) (28,068)
Business acquisition, net of cash and restricted cash acquired 0 (109,152)
Net cash provided by investing activities 386,301 102,330
Cash flows from financing activities:    
Payments on bonds and notes payable (932,007) (901,008)
Proceeds from issuance of bonds and notes payable 570,532 756,700
Payments of debt issuance costs (2,776) (1,650)
Dividends paid (7,232) (6,506)
Repurchases of common stock (16,358) (11,418)
Proceeds from issuance of common stock 461 274
Acquisition of noncontrolling interest 0 (13,449)
Distribution to noncontrolling interests (22) (19)
Net cash used in financing activities (387,402) (177,076)
Net decrease in cash, cash equivalents, and restricted cash (140,766) (16,794)
Cash, cash equivalents, and restricted cash, beginning of period 1,192,391 942,066
Cash, cash equivalents, and restricted cash, end of period 1,051,625 925,272
Supplemental disclosures of cash flow information:    
Cash disbursements made for interest 176,876 114,243
Cash refunds received for income taxes, net of payments 9 30,569
Cash and cash equivalents:    
Cash, cash equivalents, and restricted cash $ 1,192,391 $ 942,066
v3.19.1
Basis of Financial Reporting
3 Months Ended
Mar. 31, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Basis of Financial Reporting Basis of Financial Reporting
The accompanying unaudited consolidated financial statements of Nelnet, Inc. and subsidiaries (the “Company”) as of March 31, 2019 and for the three months ended March 31, 2019 and 2018 have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2018 and, in the opinion of the Company’s management, the unaudited consolidated financial statements reflect all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of results of operations for the interim periods presented. The preparation of financial statements in conformity with U.S. generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Operating results for the three months ended March 31, 2019 are not necessarily indicative of the results for the year ending December 31, 2019. The unaudited consolidated financial statements should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended December 31, 2018 (the "2018 Annual Report").
Accounting Standard Adopted in 2019
In the first quarter of 2019, the Company adopted the following new accounting standard:
Leases
In February 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Codification Topic 842, Leases ("ASC Topic 842"). The standard requires the identification of arrangements that should be accounted for as leases by lessees and the disclosure of key information about leasing arrangements. The standard establishes a right-of-use ("ROU") model that requires a lessee to recognize a ROU asset and lease liability for all leases with a term longer than twelve months and classify the lease as operating or financing, with the income statement reflecting lease expense for operating leases and amortization/interest expense for financing leases.
The Company adopted the standard effective January 1, 2019, using the effective date as its date of initial application. Consequently, financial information is not updated and the disclosures required under the new standard are not provided for dates and periods before January 1, 2019. The Company elected to utilize the ‘package of practical expedients’, which permitted it to not reassess under the new standard its prior conclusions about lease identification, lease classification, and initial direct costs.
The most significant impact of the standard relates to (1) the recognition of new ROU assets and lease liabilities on the Company's balance sheet; (2) the deconsolidation of assets and liabilities for certain sale-leaseback transactions arising from build-to-suit lease arrangements for which construction was completed and the Company is leasing the constructed assets that did not qualify for sale accounting prior to the adoption of the new standard; and (3) significant new disclosures about the Company’s leasing activities. The build-to-suit lease arrangements have been reassessed as operating leases as of the effective date under ASC Topic 842.
Adoption of the new standard resulted in recognizing lease liabilities of $33.7 million based on the present value of the remaining minimum rental payments. In addition, the Company recognized ROU assets of $32.8 million, which corresponds to the lease liabilities reduced by deferred rent expense as of the effective date. The Company also deconsolidated total assets of $43.8 million and total liabilities of $34.8 million for entities that had been consolidated due to sale-leaseback transactions that failed to qualify for recognition as sales under the prior guidance. Deconsolidation of these entities reduced noncontrolling interests by $6.1 million. The cumulative effect of the changes made to the Company's consolidated balance sheet as of January 1, 2019 for the adoption of the new lease standard was as follows:
Balances at December 31, 2018Adjustments from adoption of new lease standardBalances at January 1, 2019
Assets
   
Cash and cash equivalents$121,347 (646)120,701 
Investments and notes receivable249,370 (23,134)226,236 
Accounts receivable59,531 (89)59,442 
Property and equipment, net344,784 (16,974)327,810 
Other assets45,533 32,804 78,337 
Liabilities
Bonds and notes payable
22,218,740 (33,182)22,185,558 
Other liabilities256,092 31,220 287,312 
Equity
Noncontrolling interests10,315 (6,077)4,238 
At the inception of an arrangement, the Company determines if the arrangement is, or contains, a lease and records the lease in the consolidated financial statements upon lease commencement, which is the date when the underlying asset is made available by the lessor. The Company primarily leases dark fiber to support its telecommunications operations and office and data center space. Leases with an initial term of 12 months or less are not recorded on the balance sheet. The lease expense for these leases is recognized on a straight-line basis over the lease term. All other lease assets and lease liabilities are recognized based on the present value of lease payments over the lease term at the commencement date. When the discount rate implicit in the lease cannot be readily determined, the Company uses its incremental borrowing rate.
The Company has elected to utilize the practical expedient to account for lease and non-lease components together as a single, combined lease component for its office and data center space. In addition, the Company has identified itself as the lessor in its Communications operating segment for services provided to customers that include customer-premise equipment. The Company has also elected to utilize the practical expedient to account for those services and associated leases as a single, combined component. The non-lease services are 'predominant' in those contracts. Therefore, the combined component is considered a single performance obligation under ASC Topic 606.
Most leases include one or more options to renew, with renewal terms that can be extended. The exercise of lease renewal options for the majority of leases is at the Company's discretion. Renewal options that the Company is reasonably certain to exercise are included in the lease term.
Certain leases include escalating rental payments or rental payments adjusted periodically for inflation. None of the lease agreements include any residual value guarantees, a transfer of title, or a purchase option that is reasonably certain to be exercised.
The following table provides supplemental balance sheet information related to leases:
As of
March 31, 2019
Operating lease ROU assets, which is included in "other assets" on the
consolidated balance sheet
$33,928 
Operating lease liabilities, which is included in "other liabilities" on the
consolidated balance sheet
$34,891 
The following table provides components of lease expense:
Three months ended March 31, 2019
Rental expense, which is included in "other expenses" on the
consolidated statement of income (a)
$2,795 
Rental expense, which is included in "cost to provide communications
services" on the consolidated statement of income
79
Total operating rental expense$2,874 

(a) Includes short-term and variable lease costs, which are immaterial.
The following table provides supplemental cash flow information related to leases:
Three months ended March 31, 2019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$2,376 
ROU assets obtained in exchange for lease obligations, excluding
impact of adoption:
Operating leases$3,233 
Weighted average remaining lease term and discount rate are shown below:
As of
March 31, 2019
Weighted average remaining lease term6.08 years
Weighted average discount rate4.00 %
Maturity of lease liabilities are shown below:
2019 (excluding the three months ended March 31, 2019)$7,354 
20208,962 
20216,356 
20224,229 
20233,395 
2024 and thereafter9,187 
Total lease payments39,483 
Imputed interest(4,592)
Total$34,891 

The Company adopted the new lease standard using the effective date as its date of initial application as noted above, and as required, the following disclosure is provided for periods prior to adoption. Future minimum lease payments as of December 31, 2018 are shown below:
2019$9,181 
20208,261 
20215,776 
20223,745 
20232,904 
2024 and thereafter5,479 
Total minimum lease payments$35,346 
v3.19.1
Loans Receivable and Allowance for Loan Losses
3 Months Ended
Mar. 31, 2019
Receivables [Abstract]  
Loans Receivable and Allowance for Loan Losses Loans Receivable and Allowance for Loan Losses
Loans receivable consisted of the following:
As ofAs of
 March 31, 2019December 31, 2018
Federally insured student loans:
Stafford and other$4,901,934 4,969,667 
Consolidation16,778,679 17,186,229 
Total21,680,613 22,155,896 
Private education loans211,029 225,975 
Consumer loans191,001 138,627 
 22,082,643 22,520,498 
Loan discount, net of unamortized loan premiums and deferred origination costs
(43,602)(53,572)
Non-accretable discount(31,110)(29,396)
Allowance for loan losses:
Federally insured loans(40,934)(42,310)
Private education loans(10,587)(10,838)
Consumer loans(10,257)(7,240)
 $21,946,153 22,377,142 
Activity in the Allowance for Loan Losses
The provision for loan losses represents the periodic expense of maintaining an allowance sufficient to absorb losses, net of recoveries, inherent in the portfolio of loans. Activity in the allowance for loan losses is shown below.
 Three months ended March 31, 2019
 Balance at beginning of periodProvision for loan lossesCharge-offsRecoveriesOtherBalance at end of period
Federally insured loans$42,310 2,000 (3,376)— — 40,934 
Private education loans10,838 — (482)231 — 10,587 
Consumer loans7,240 5,000 (2,006)23 — 10,257 
$60,388 7,000 (5,864)254 — 61,778 
Three months ended March 31, 2018
Federally insured loans$38,706 2,000 (3,332)— 1,000 38,374 
Private education loans12,629 — (539)165 — 12,255 
Consumer loans3,255 2,000 (595)— 4,665 
$54,590 4,000 (4,466)170 1,000 55,294 
Loan Status and Delinquencies
Delinquencies have the potential to adversely impact the Company’s earnings through increased servicing and collection costs and account charge-offs. The table below shows the Company’s loan delinquency amounts.
 As of March 31, 2019As of December 31, 2018As of March 31, 2018 
Federally insured loans:
    
Loans in-school/grace/deferment $1,288,011  $1,298,493  $1,312,319 
Loans in forbearance 1,358,343  1,430,291  1,650,913 
Loans in repayment status:  
Loans current16,550,665 87.0 %16,882,252 86.9 %16,368,668 88.5 %
Loans delinquent 31-60 days666,668 3.5  683,084 3.5  669,490 3.6  
Loans delinquent 61-90 days425,098 2.2  427,764 2.2  426,696 2.3  
Loans delinquent 91-120 days296,242 1.6  283,831 1.5  252,659 1.4  
Loans delinquent 121-270 days
718,409 3.8  806,692 4.2  570,538 3.1  
Loans delinquent 271 days or greater
377,177 1.9  343,489 1.7  210,265 1.1  
Total loans in repayment19,034,259 100.0 %19,427,112 100.0 %18,498,316 100.0 %
Total federally insured loans$21,680,613  $22,155,896  $21,461,548 
Private education loans:
Loans in-school/grace/deferment $4,208 $4,320 $5,532 
Loans in forbearance 1,473 1,494 2,574 
Loans in repayment status:
Loans current196,122 95.5 %208,977 95.0 %178,976 96.1 %
Loans delinquent 31-60 days2,292 1.1  3,626 1.6  1,630 0.9  
Loans delinquent 61-90 days1,481 0.7  1,560 0.7  1,110 0.6  
Loans delinquent 91 days or greater5,453 2.7  5,998 2.7  4,488 2.4  
Total loans in repayment205,348 100.0 %220,161 100.0 %186,204 100.0 %
Total private education loans$211,029  $225,975  $194,310 
Consumer loans:
Loans in repayment status:
Loans current$187,983 98.4 %$136,130 98.2 %$76,401 98.1 %
Loans delinquent 31-60 days1,162 0.6  1,012 0.7  748 1.0  
Loans delinquent 61-90 days917 0.5  832 0.6  369 0.5  
Loans delinquent 91 days or greater939 0.5  653 0.5  337 0.4  
Total loans in repayment191,001 100.0 %138,627 100.0 %77,855 100.0 %
Total consumer loans$191,001 $138,627 $77,855 
v3.19.1
Bonds and Notes Payable
3 Months Ended
Mar. 31, 2019
Debt Disclosure [Abstract]  
Bonds and Notes Payable Bonds and Notes Payable
The following tables summarize the Company’s outstanding debt obligations by type of instrument:
 As of March 31, 2019
Carrying
amount
Interest rate
range
Final maturity
Variable-rate bonds and notes issued in FFELP loan asset-backed securitizations:
   
Bonds and notes based on indices$19,969,336 2.69% - 4.30% 11/25/24 - 4/25/67
Bonds and notes based on auction787,676 3.18% - 3.83% 3/22/32 - 11/26/46
Total FFELP variable-rate bonds and notes20,757,012 
FFELP warehouse facilities792,658 2.70% / 2.75%  5/20/20 / 5/31/21
Consumer loan warehouse facility63,732 4.14%  1/10/22
Variable-rate bonds and notes issued in private education loan asset-backed securitization
46,330 4.24%  12/26/40
Fixed-rate bonds and notes issued in private education loan asset-backed securitization
59,609 3.60% / 5.35%  12/26/40 / 12/28/43
Unsecured line of credit320,000 3.98% - 4.00% 6/22/23
Unsecured debt - Junior Subordinated Hybrid Securities20,381 5.97%  9/15/61
Other borrowings81,969 3.19% - 3.99% 4/1/19 - 12/20/19
 22,141,691   
Discount on bonds and notes payable and debt issuance costs(305,968)
Total$21,835,723 

 As of December 31, 2018
Carrying
amount
Interest rate
range
Final maturity
Variable-rate bonds and notes issued in FFELP loan asset-backed securitizations:
   
Bonds and notes based on indices$20,192,123 2.59% - 4.52% 11/25/24 - 2/25/67
Bonds and notes based on auction793,476 2.84% - 3.55% 3/22/32 - 11/26/46
Total FFELP variable-rate bonds and notes20,985,599 
FFELP warehouse facilities986,886 2.65% / 2.71%  5/20/20 / 5/31/21
Variable-rate bonds and notes issued in private education loan asset-backed securitization
50,720 4.26%  12/26/40
Fixed-rate bonds and notes issued in private education loan asset-backed securitization
63,171 3.60% / 5.35%  12/26/40 / 12/28/43
Unsecured line of credit310,000 3.92% - 4.01% 6/22/23
Unsecured debt - Junior Subordinated Hybrid Securities20,381 6.17%  9/15/61
Other borrowings120,342 3.05% - 5.22% 1/3/19 - 12/15/45
 22,537,099   
Discount on bonds and notes payable and debt issuance costs(318,359)
Total$22,218,740 
FFELP Warehouse Facilities
The Company funds the majority of its Federal Family Education Loan Program (the "FFEL Program" or "FFELP") loan acquisitions using its FFELP warehouse facilities. Student loan warehousing allows the Company to buy and manage student loans prior to transferring them into more permanent financing arrangements.
 As of March 31, 2019, the Company had two FFELP warehouse facilities as summarized below.
NFSLW-I (a)NHELP-IITotal
Maximum financing amount
$500,000 500,000 1,000,000 
Amount outstanding447,564 345,094 792,658 
Amount available$52,436 154,906 207,342 
Expiration of liquidity provisions
May 20, 2019May 31, 2019
Final maturity dateMay 20, 2020May 31, 2021
Advanced as equity support$24,314 26,255 50,569 
(a) On March 8, 2019, the Company decreased the maximum financing amount for this warehouse facility to $500 million.
Asset-Backed Securitizations
The following table summarizes the asset-backed securitization transactions completed during the first three months of 2019.
2019-1
Class A-1 NotesClass A-2 Notes2019-1 total
Date securities issued2/27/192/27/192/27/19  
Class A senior notes:
Total principal amount
$35,700 448,000 483,700 
Cost of funds (1-month LIBOR plus:)
0.30%  0.75%  
Final maturity date4/25/674/25/67
Class B subordinated notes:
Total principal amount
13,100 
Cost of funds (1-month LIBOR plus:)
1.40%  
Final maturity date4/25/67
Total principal amount issued
$35,700 448,000 496,800 
Consumer Loan Warehouse Facility
On January 11, 2019, the Company closed on a consumer loan warehouse facility with an aggregate maximum financing amount available of $100.0 million, an advance rate of 70 or 75 percent depending on type of collateral and subject to certain concentration limits, and a maturity date of January 10, 2022. As of March 31, 2019, $63.7 million was outstanding under this warehouse facility and $36.3 million was available for future funding. Additionally, as of March 31, 2019, the Company had $26.5 million advanced as equity support under this facility.
Unsecured Line of Credit
The Company has a $382.5 million unsecured line of credit that has a maturity date of June 22, 2023. As of March 31, 2019, $320.0 million was outstanding under the line of credit and $62.5 million was available for future use. The line of credit provides that the Company may increase the aggregate financing commitments, through the existing lenders and/or through new lenders, up to a total of $400.0 million, subject to certain conditions.
Other Borrowings
The Company has two repurchase agreements, the proceeds of which are collateralized by FFELP asset-backed security investments and private education loans, respectively. Included in "other borrowings" as of March 31, 2019 and December 31, 2018 was a total of $82.0 million and $86.4 million, respectively, subject to these repurchase agreements.
The Company had other notes payable included in its consolidated financial statements which were issued by partnerships for certain real estate development projects. Although the Company's ownership of these partnerships are 50 percent or less, because the Company was the developer of and is a current tenant in the associated buildings, the operating results of these partnerships were included in the Company's consolidated financial statements. On January 1, 2019, the Company adopted a new accounting standard for leases (see note 1). As a result of the adoption of this new standard, these real estate entities were deconsolidated, including $33.9 million of related debt. Prior to January 1, 2019, this debt was included in "other borrowings."
v3.19.1
Derivative Financial Instruments
3 Months Ended
Mar. 31, 2019
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Derivative Financial Instruments Derivative Financial Instruments
The Company uses derivative financial instruments to manage interest rate risk. Derivative instruments used as part of the Company's risk management strategy are further described in note 5 of the notes to consolidated financial statements included in the 2018 Annual Report. A tabular presentation of such derivatives outstanding as of March 31, 2019 and December 31, 2018 is presented below.
Basis Swaps
The following table summarizes the Company’s outstanding basis swaps in which the Company receives three-month LIBOR set discretely in advance and pays one-month LIBOR plus or minus a spread as defined in the agreements (the "1:3 Basis Swaps"). 
As of March 31,As of December 31,
20192018
Maturity
Notional amount
Notional amount
2019$3,250,000 3,500,000 
2020(a)1,000,000 1,000,000 
2021(a)250,000 250,000 
2022(b)2,000,000 2,000,000 
2023750,000 750,000 
2024250,000 250,000 
20261,150,000 1,150,000 
2027375,000 375,000 
2028325,000 325,000 
2029100,000 100,000 
2031300,000 300,000 
$9,750,000 10,000,000 
(a) These derivatives have a forward effective start date in May 2019.
(b) $250 million and $750 million of the notional amount of these derivatives have forward effective start dates in      May 2019 and May 2020, respectively.
The weighted average rate paid by the Company on the 1:3 Basis Swaps as of March 31, 2019 and December 31, 2018 was one-month LIBOR plus 9.5 basis points and 9.4 basis points, respectively.
Interest Rate Swaps – Floor Income Hedges
The following table summarizes the outstanding derivative instruments used by the Company to economically hedge loans earning fixed rate floor income.
As of March 31, 2019As of December 31, 2018
MaturityNotional amountWeighted average fixed rate paid by the Company (a)Notional amountWeighted average fixed rate paid by the Company (a)
2019$1,500,000 0.98 %$3,250,000 0.97 %
20201,500,000 1.01  1,500,000 1.01  
2021100,000 2.95  100,000 2.95  
2023400,000 2.24  400,000 2.24  
2024200,000 2.27  300,000 2.28  
2027— —  25,000 2.35  
 $3,700,000 1.25 %$5,575,000 1.18 %
(a) For all interest rate derivatives, the Company receives discrete three-month LIBOR.
Interest Rate Swap Options – Floor Income Hedges
During 2014 and 2018, the Company paid $9.1 million and $4.6 million, respectively, for interest rate swap options to economically hedge loans earning fixed rate floor income. The interest rate swap options give the Company the right, but not the obligation, to enter into interest rate swaps in which the Company would pay a fixed amount and receive discrete one-month LIBOR. The following table summarizes these derivative instruments as of March 31, 2019.
If exercised effective dateNotional amountWeighted average fixed rate paid by the CompanyIf exercised maturity date
August 21, 2019$750,000 3.28 %August 21, 2024
September 25, 2019250,000 3.00  September 25, 2024
$1,000,000 3.21 %
Interest Rate Caps
During 2015, the Company paid $2.9 million for two interest rate cap contracts with a total notional amount of $275.0 million to mitigate a rise in interest rates and its impact on earnings related to its student loan portfolio earning a fixed rate. The first interest rate cap has a notional amount of $125.0 million and a one-month LIBOR strike rate of 2.50%, and the second interest rate cap has a notional amount of $150.0 million and a one-month LIBOR strike rate of 4.99%. In the event that the one-month LIBOR rate rises above the applicable strike rate, the Company would receive monthly payments related to the spread difference. Both interest rate cap contracts have a maturity date of July 15, 2020.
Consolidated Financial Statement Impact Related to Derivatives
Balance Sheet
The following table summarizes the fair value of the Company’s derivatives as reflected in the consolidated balance sheets. There is no difference between the gross amounts of recognized assets presented in the consolidated balance sheets related to the Company's derivative portfolio and the net amount when excluding derivatives subject to enforceable master netting arrangements and cash collateral received.
 Fair value of asset derivativesFair value of liability derivatives
As of March 31, 2019As of December 31, 2018As of March 31, 2019As of December 31, 2018
Interest rate swap options - floor income hedges
$90 1,465 — — 
Interest rate caps78 353 — — 
Total$168 1,818 — — 
Income Statement Impact
The following table summarizes the components of "derivative market value adjustments and derivative settlements, net" included in the consolidated statements of income.
Three months ended March 31,
 20192018
Settlements:  
1:3 basis swaps$2,334 (1,664)
Interest rate swaps - floor income hedges16,701 8,590 
Interest rate swaps - hybrid debt hedges— (160)
Total settlements - income19,035 6,766 
Change in fair value:  
1:3 basis swaps(2,212)13,297 
Interest rate swaps - floor income hedges(26,712)44,201 
Interest rate swap options - floor income hedges(1,376)747 
Interest rate caps(274)326 
Interest rate swaps - hybrid debt hedges— 1,462 
Total change in fair value - (expense) income
(30,574)60,033 
Derivative market value adjustments and derivative settlements, net - (expense) income
$(11,539)66,799 
v3.19.1
Investments and Notes Receivable
3 Months Ended
Mar. 31, 2019
Investments [Abstract]  
Investments and Notes Receivable Investments and Notes Receivable
A summary of the Company's investments and notes receivable follows:
As of March 31, 2019As of December 31, 2018
Amortized costGross unrealized gainsGross unrealized lossesFair valueAmortized costGross unrealized gainsGross unrealized lossesFair value
Investments (at fair value):
Student loan asset-backed and other debt securities - available-for-sale
$47,994 4,673 — 52,667 47,931 5,109 — 53,040 
Equity securities13,405 6,002 (1,037)18,370 12,909 5,145 (407)17,647 
Total investments (at fair value)$61,399 10,675 (1,037)71,037 60,840 10,254 (407)70,687 
Other Investments and Notes Receivable (not measured at fair value):
Venture capital and funds:
Measurement alternative
71,129 70,939 
Equity method
15,714 19,230 
Other
800 900 
Total venture capital and funds87,643 91,069 
Real estate:
Equity method
39,489 29,168 
Other
9,193 34,211 
Total real estate
48,682 63,379 
Notes receivable16,183 16,373 
Tax liens and affordable housing6,967 7,862 
Total investments and notes receivable (not measured at fair value)159,475 178,683 
 Total investments and notes receivable
$230,512 249,370 
v3.19.1
Intangible Assets
3 Months Ended
Mar. 31, 2019
Intangible Assets, Net (Excluding Goodwill) [Abstract]  
Intangible Assets Intangible Assets
Intangible assets consist of the following:
Weighted average remaining useful life as of March 31, 2019 (months)
As of As of 
March 31, 2019 December 31, 2018
Amortizable intangible assets, net:  
Customer relationships (net of accumulated amortization of $40,635 and $33,968, respectively)
82$91,818 98,484 
Trade names (net of accumulated amortization of $6,672 and $5,825, respectively)
8810,020 10,868 
Computer software (net of accumulated amortization of $9,268 and $15,420, respectively)
213,957 4,938 
Total - amortizable intangible assets, net81$105,795 114,290 
The Company recorded amortization expense on its intangible assets of $8.5 million and $6.2 million during the three months ended March 31, 2019 and 2018, respectively. The Company will continue to amortize intangible assets over their remaining useful lives. As of March 31, 2019, the Company estimates it will record amortization expense as follows:
2019 (April 1 - December 31)$24,263 
202029,515 
202118,761 
20227,172 
20236,925 
2024 and thereafter19,159 
 $105,795 
v3.19.1
Goodwill
3 Months Ended
Mar. 31, 2019
Goodwill [Abstract]  
Goodwill Goodwill
The carrying amount of goodwill as of December 31, 2018 and March 31, 2019 by reportable operating segment was as follows:
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunicationsAsset Generation and ManagementCorporate and Other ActivitiesTotal
Goodwill balance$23,639 70,278 21,112 41,883 — 156,912 
v3.19.1
Property and Equipment
3 Months Ended
Mar. 31, 2019
Property, Plant and Equipment [Abstract]  
Property and Equipment Property and Equipment
Property and equipment consisted of the following:
As ofAs of
Useful lifeMarch 31, 2019December 31, 2018
Non-communications:
Computer equipment and software1-5 years$145,600 137,705 
Building and building improvements5-48 years37,526 50,138 
Office furniture and equipment1-10 years23,169 22,796 
Leasehold improvements1-15 years8,844 9,327 
Transportation equipment5-10 years5,067 5,123 
Land— 1,400 3,328 
Construction in progress— 2,568 3,578 
224,174 231,995 
Accumulated depreciation - non-communications (129,747)(123,003)
Non-communications, net property and equipment94,427 108,992 
Communications:
Network plant and fiber
5-15 years225,570 215,787 
Customer located property
3-7 years23,470 21,234 
Central office
5-15 years16,443 15,688 
Transportation equipment
4-10 years6,685 6,580 
Computer equipment and software
1-5 years5,035 4,943 
Other
1-39 years3,294 3,219 
Land
— 70 70 
Construction in progress
— 5,256 6,344 
285,823 273,865 
Accumulated depreciation - communications
(45,180)(38,073)
Communications, net property and equipment
240,643 235,792 
Total property and equipment, net$335,070 344,784 
The Company recorded depreciation expense on its property and equipment of $15.7 million and $12.2 million during the three months ended March 31, 2019 and 2018, respectively.
v3.19.1
Earnings per Common Share
3 Months Ended
Mar. 31, 2019
Earnings Per Share [Abstract]  
Earnings per Common Share Earnings per Common Share
Presented below is a summary of the components used to calculate basic and diluted earnings per share. The Company applies the two-class method in computing both basic and diluted earnings per share, which requires the calculation of separate earnings per share amounts for common stock and unvested share-based awards. Unvested share-based awards that contain nonforfeitable rights to dividends are considered securities which participate in undistributed earnings with common stock.
 Three months ended March 31,
20192018
Common shareholders Unvested restricted stock shareholders Total Common shareholders Unvested restricted stock shareholders Total 
Numerator:
Net income attributable to Nelnet, Inc.
$41,057 534 41,591 112,788 1,137 113,925 
Denominator:
Weighted-average common shares outstanding - basic and diluted
39,855,122 518,173 40,373,295 40,541,870 408,658 40,950,528 
Earnings per share - basic and diluted
$1.03 1.03 1.03 2.78 2.78 2.78 
v3.19.1
Segment Reporting
3 Months Ended
Mar. 31, 2019
Segment Reporting [Abstract]  
Segment Reporting Segment Reporting
See note 14 of the notes to consolidated financial statements included in the 2018 Annual Report for a description of the Company's operating segments. The following tables include the results of each of the Company's operating segments reconciled to the consolidated financial statements.
 Three months ended March 31, 2019 
Loan Servicing and Systems Education Technology, Services, and Payment Processing Communications Asset
Generation and
Management 
Corporate and Other Activities Eliminations Total 
Total interest income
$497 2,017 246,867 2,053 (851)250,586 
Interest expense
— — 188,799 3,814 (851)191,770 
Net interest income (expense)
497 2,009 58,068 (1,761)— 58,816 
Less provision for loan losses
— — — 7,000 — — 7,000 
Net interest income (loss) after provision for loan losses
497 2,009 51,068 (1,761)— 51,816 
Other income:
Loan servicing and systems revenue
114,898 — — — — — 114,898 
Intersegment servicing revenue
12,217 — — — — (12,217)— 
Education technology, services, and payment processing revenue
— 79,159 — — — — 79,159 
Communications revenue
— — 14,543 — — — 14,543 
Other income
2,074 — 125 3,525 3,344 — 9,067 
Derivative settlements, net
— — — 19,035 — — 19,035 
Derivative market value adjustments, net
— — — (30,574)— — (30,574)
Total other income
129,189 79,159 14,668 (8,014)3,344 (12,217)206,128 
Cost of services:
Cost to provide education technology, services, and payment processing services
— 21,059 — — — — 21,059 
Cost to provide communications services
— — 4,759 — — — 4,759 
Total cost of services
— 21,059 4,759 — — — 25,818 
Operating expenses:
Salaries and benefits
66,220 23,008 4,737 378 16,716 — 111,059 
Depreciation and amortization
8,871 3,510 7,362 — 4,469 — 24,213 
Loan servicing fees to third parties
— — — 2,893 — — 2,893 
Other expenses
18,928 5,311 3,477 944 12,262 — 40,923 
Intersegment expenses, net
13,758 3,299 664 12,287 (17,791)(12,217)— 
Total operating expenses
107,777 35,128 16,240 16,502 15,656 (12,217)179,088 
Income (loss) before income taxes
21,909 24,981 (6,329)26,552 (14,073)— 53,038 
Income tax (expense) benefit
(5,258)(5,995)1,519 (6,372)4,716 — (11,391)
Net income (loss)
16,651 18,986 (4,810)20,180 (9,357)— 41,647 
Net income attributable to noncontrolling interests
— — — — (56)— (56)
Net income (loss) attributable to Nelnet, Inc.
$16,651 18,986 (4,810)20,180 (9,413)— 41,591 
Total assets as of March 31, 2019$273,065 294,019 297,196 23,475,113 546,987 (164,453)24,721,927 
 Three months ended March 31, 2018 
Loan Servicing and Systems Education Technology, Services, and Payment Processing Communications 
Asset
Generation and
Management
Corporate and Other
Activities 
Eliminations Total 
Total interest income
$257 665 200,334 4,751 (3,150)202,857 
Interest expense
— — 2,509 134,233 1,958 (3,150)135,550 
Net interest income (expense)
257 665 (2,508)66,101 2,793 — 67,307 
Less provision for loan losses
— — — 4,000 — — 4,000 
Net interest income (loss) after provision for loan losses
257 665 (2,508)62,101 2,793 — 63,307 
Other income:
Loan servicing and systems revenue
100,141 — — — — — 100,141 
Intersegment servicing revenue
10,771 — — — — (10,771)— 
Education technology, services, and payment processing revenue
— 60,221 — — — — 60,221 
Communications revenue
— — 9,189 — — — 9,189 
Other income
1,292 — — 3,351 13,914 — 18,557 
Derivative settlements, net
— — — 6,926 (160)— 6,766 
Derivative market value adjustments, net
— — — 58,571 1,462 — 60,033 
Total other income
112,204 60,221 9,189 68,848 15,216 (10,771)254,907 
Cost of services:
Cost to provide education technology, services, and payment processing services
— 13,683 — — — — 13,683 
Cost to provide communications services
— — 3,717 — — — 3,717 
Total cost of services
— 13,683 3,717 — — — 17,400 
Operating expenses:
Salaries and benefits
58,537 19,067 4,063 382 14,594 — 96,643 
Depreciation and amortization
6,069 3,341 4,921 — 4,126 — 18,457 
Loan servicing fees to third parties
— — — 3,136 — — 3,136 
Other expenses
14,463 4,624 2,638 848 10,845 — 33,417 
Intersegment expenses, net
13,356 2,567 605 10,865 (16,622)(10,771)— 
Total operating expenses
92,425 29,599 12,227 15,231 12,943 (10,771)151,653 
Income (loss) before income taxes
20,036 17,604 (9,263)115,718 5,066 — 149,161 
Income tax (expense) benefit
(5,003)(4,225)2,223 (27,773)(1,199)— (35,976)
Net income (loss)
15,033 13,379 (7,040)87,945 3,867 — 113,185 
Net loss (income) attributable to noncontrolling interests
808 — — — (68)— 740 
Net income (loss) attributable to Nelnet, Inc.
$15,841 13,379 (7,040)87,945 3,799 — 113,925 
Total assets as of March 31, 2018$281,208 193,283 228,750 22,804,734 718,251 (327,824)23,898,402 
v3.19.1
Disaggregated Revenue and Deferred Revenue
3 Months Ended
Mar. 31, 2019
Revenue from Contract with Customer [Abstract]  
Disaggregated Revenue and Deferred Revenue Disaggregated Revenue and Deferred Revenue
The following tables provide disaggregated revenue by service offering and/or customer type for the Company's fee-based reportable operating segments.
Loan Servicing and Systems
 Three months ended March 31, 
 20192018
Government servicing - Nelnet$39,640 39,327 
Government servicing - Great Lakes47,077 30,754 
Private education and consumer loan servicing9,480 13,101 
FFELP servicing
6,695 7,691 
Software services 9,741 7,589 
Outsourced services and other
2,265 1,679 
Loan servicing and systems revenue
$114,898 100,141 
Education Technology, Services, and Payment Processing 
 Three months ended March 31,
 20192018
Tuition payment plan services$30,173 23,043 
Payment processing
28,979 19,926 
Education technology and services
19,709 16,975 
Other
298 277 
Education technology, services, and payment processing revenue
$79,159 60,221 
Communications
Three months ended March 31,
20192018
Internet$8,449 4,696 
Television3,898 2,784 
Telephone2,167 1,691 
Other29 18 
Communications revenue$14,543 9,189 
Residential revenue$11,065 6,747 
Business revenue3,414 2,381 
Other64 61 
Communications revenue$14,543 9,189 
Other Income
The following table provides the components of "other income" on the consolidated statements of income:
Three months ended March 31,
20192018
Borrower late fee income$3,512 2,983 
Management fee revenue1,872 1,161 
Investment advisory fees 711 1,593 
(Loss) gain on investments and notes receivable, net(427)8,688 
Other
3,399 4,132 
Other income$9,067 18,557 
Deferred Revenue
Activity in the deferred revenue balance, which is included in "other liabilities" on the consolidated balance sheets, is shown below:
Three months ended March 31, 2019
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunicationsCorporate and Other ActivitiesTotal
Balance, beginning of period$4,413 30,556 2,551 1,602 39,122 
Deferral of revenue1,116 13,962 8,266 736 24,080 
Recognition of revenue(1,582)(26,049)(8,061)(784)(36,476)
Other— 29 — (2)27 
Balance, end of period$3,947 18,498 2,756 1,552 26,753 

Three months ended March 31, 2018
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunicationsCorporate and Other ActivitiesTotal
Balance, beginning of period$4,968 24,164 1,665 1,479 32,276 
Deferral of revenue253 10,774 5,375 648 17,050 
Recognition of revenue(1,094)(19,836)(5,213)(659)(26,802)
Other45 146 — — 191 
Balance, end of period$4,172 15,248 1,827 1,468 22,715 
v3.19.1
Major Customer
3 Months Ended
Mar. 31, 2019
Risks and Uncertainties [Abstract]  
Major Customer Major Customer
Nelnet Servicing, LLC ("Nelnet Servicing"), a subsidiary of the Company, earns loan servicing revenue from a servicing contract with the Department of Education (the "Department") that currently provides for expiration on June 16, 2019. Revenue earned by Nelnet Servicing related to this contract was $39.6 million and $39.3 million for the three months ended March 31, 2019 and 2018, respectively.
In addition, Great Lakes Educational Loan Services, Inc. ("Great Lakes"), which was acquired by the Company on February 7, 2018, also earns loan servicing revenue from a similar servicing contract with the Department that currently provides for expiration on June 16, 2019. Revenue earned by Great Lakes related to this contract was $47.1 million for the three months ended March 31, 2019 and  $30.8 million for the period from February 7, 2018 to March 31, 2018.
On April 24, 2019, Nelnet Servicing and Great Lakes received correspondence from the Department's Office of Federal Student Aid ("FSA") indicating the FSA's intent to exercise a six-month extension of the current servicing contracts, from June 16, 2019 to December 15, 2019. The correspondence served only as a non-binding notice of intent, and any formal extension of the contracts will occur only upon a signed modification to the contracts.
In addition, Nelnet Servicing's current Authority to Operate as a loan servicer for the Department expires on May 31, 2019, and is currently under review for renewal.
FSA is conducting a contract procurement process entitled Next Generation Financial Services Environment (“NextGen”) for a new framework for the servicing of all student loans owned by the Department. On January 15, 2019, FSA issued solicitations for three NextGen components:
NextGen Enhanced Processing Solution ("EPS")
NextGen Business Process Operations ("BPO")
NextGen Optimal Processing Solution ("OPS")
On April 1, 2019, the Company responded to the EPS component. In addition, the Company is part of teams that currently intend to respond to the BPO and OPS components. The Company cannot predict the timing, nature, or outcome of these solicitations.
v3.19.1
Fair Value
3 Months Ended
Mar. 31, 2019
Fair Value Disclosures [Abstract]  
Fair Value Fair Value
The following tables present the Company’s financial assets and liabilities that are measured at fair value on a recurring basis.
 As of March 31, 2019As of December 31, 2018
 Level 1Level 2TotalLevel 1Level 2Total
Assets:   
Investments:
Student loan and other asset-backed
 securities - available-for-sale
$— 52,563 52,563 — 52,936 52,936 
Equity securities3,089 — 3,089 2,722 — 2,722 
Equity securities measured at net asset
value (a)
15,281 14,925 
Debt securities - available-for-sale104 — 104 104 — 104 
Total investments
3,193 52,563 71,037 2,826 52,936 70,687 
Derivative instruments
— 168 168 — 1,818 1,818 
Total assets$3,193 52,731 71,205 2,826 54,754 72,505 
(a) In accordance with the Fair Value Measurements Topic of the FASB Accounting Standards Codification, certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy.
The following table summarizes the fair values of all of the Company’s financial instruments on the consolidated balance sheets:
 As of March 31, 2019
 Fair valueCarrying valueLevel 1Level 2Level 3
Financial assets:    
Loans receivable$23,064,973 21,946,153 — — 23,064,973 
Cash and cash equivalents74,881 74,881 74,881 — — 
Investments (at fair value)71,037 71,037 3,193 52,563 — 
Notes receivable16,183 16,183 — 16,183 — 
Restricted cash760,273 760,273 760,273 — — 
Restricted cash – due to customers216,471 216,471 216,471 — — 
Accrued interest receivable715,838 715,838 — 715,838 — 
Derivative instruments168 168 — 168 — 
Financial liabilities:  
Bonds and notes payable21,939,779 21,835,723 — 21,939,779 — 
Accrued interest payable62,158 62,158 — 62,158 — 
Due to customers216,471 216,471 216,471 — — 

 As of December 31, 2018
 Fair valueCarrying valueLevel 1Level 2Level 3
Financial assets:    
Loans receivable$23,521,171 22,377,142 — — 23,521,171 
Cash and cash equivalents121,347 121,347 121,347 — — 
Investments (at fair value)70,687 70,687 2,826 52,936 — 
Notes receivable16,373 16,373 — 16,373 — 
Restricted cash701,366 701,366 701,366 — — 
Restricted cash – due to customers369,678 369,678 369,678 — — 
Accrued interest receivable679,197 679,197 — 679,197 — 
Derivative instruments1,818 1,818 — 1,818 — 
Financial liabilities:  
Bonds and notes payable22,270,462 22,218,740 — 22,270,462 — 
Accrued interest payable61,679 61,679 — 61,679 — 
Due to customers369,678 369,678 369,678 — — 
The methodologies for estimating the fair value of financial assets and liabilities are described in note 20 of the notes to consolidated financial statements included in the 2018 Annual Report.
v3.19.1
Basis of Financial Reporting - Significant Accounting Policies (Policies)
3 Months Ended
Mar. 31, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Basis of Financial Reporting Basis of Financial ReportingThe accompanying unaudited consolidated financial statements of Nelnet, Inc. and subsidiaries (the “Company”) as of March 31, 2019 and for the three months ended March 31, 2019 and 2018 have been prepared on the same basis as the audited consolidated financial statements for the year ended December 31, 2018 and, in the opinion of the Company’s management, the unaudited consolidated financial statements reflect all adjustments, consisting of normal recurring adjustments, necessary for a fair presentation of results of operations for the interim periods presented. The preparation of financial statements in conformity with U.S. generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Operating results for the three months ended March 31, 2019 are not necessarily indicative of the results for the year ending December 31, 2019. The unaudited consolidated financial statements should be read in conjunction with the Company’s Annual Report on Form 10-K for the year ended December 31, 2018 (the "2018 Annual Report").
Accounting Standards Adopted in 2019
Accounting Standard Adopted in 2019
In the first quarter of 2019, the Company adopted the following new accounting standard:
Leases
In February 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Codification Topic 842, Leases ("ASC Topic 842"). The standard requires the identification of arrangements that should be accounted for as leases by lessees and the disclosure of key information about leasing arrangements. The standard establishes a right-of-use ("ROU") model that requires a lessee to recognize a ROU asset and lease liability for all leases with a term longer than twelve months and classify the lease as operating or financing, with the income statement reflecting lease expense for operating leases and amortization/interest expense for financing leases.
The Company adopted the standard effective January 1, 2019, using the effective date as its date of initial application. Consequently, financial information is not updated and the disclosures required under the new standard are not provided for dates and periods before January 1, 2019. The Company elected to utilize the ‘package of practical expedients’, which permitted it to not reassess under the new standard its prior conclusions about lease identification, lease classification, and initial direct costs.
The most significant impact of the standard relates to (1) the recognition of new ROU assets and lease liabilities on the Company's balance sheet; (2) the deconsolidation of assets and liabilities for certain sale-leaseback transactions arising from build-to-suit lease arrangements for which construction was completed and the Company is leasing the constructed assets that did not qualify for sale accounting prior to the adoption of the new standard; and (3) significant new disclosures about the Company’s leasing activities. The build-to-suit lease arrangements have been reassessed as operating leases as of the effective date under ASC Topic 842.
v3.19.1
Basis of Financial Reporting - Basis of Financial Reporting (Tables)
3 Months Ended
Mar. 31, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Schedule of Impact on Previous Reporting The cumulative effect of the changes made to the Company's consolidated balance sheet as of January 1, 2019 for the adoption of the new lease standard was as follows:
Balances at December 31, 2018Adjustments from adoption of new lease standardBalances at January 1, 2019
Assets
   
Cash and cash equivalents$121,347 (646)120,701 
Investments and notes receivable249,370 (23,134)226,236 
Accounts receivable59,531 (89)59,442 
Property and equipment, net344,784 (16,974)327,810 
Other assets45,533 32,804 78,337 
Liabilities
Bonds and notes payable
22,218,740 (33,182)22,185,558 
Other liabilities256,092 31,220 287,312 
Equity
Noncontrolling interests10,315 (6,077)4,238 
Lessee, Assets and Liabilities
The following table provides supplemental balance sheet information related to leases:
As of
March 31, 2019
Operating lease ROU assets, which is included in "other assets" on the
consolidated balance sheet
$33,928 
Operating lease liabilities, which is included in "other liabilities" on the
consolidated balance sheet
$34,891 
Lease Costs, Cash Flows and Weighted Average Remaining Lease Term
The following table provides components of lease expense:
Three months ended March 31, 2019
Rental expense, which is included in "other expenses" on the
consolidated statement of income (a)
$2,795 
Rental expense, which is included in "cost to provide communications
services" on the consolidated statement of income
79
Total operating rental expense$2,874 

(a) Includes short-term and variable lease costs, which are immaterial.
The following table provides supplemental cash flow information related to leases:
Three months ended March 31, 2019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$2,376 
ROU assets obtained in exchange for lease obligations, excluding
impact of adoption:
Operating leases$3,233 
Weighted average remaining lease term and discount rate are shown below:
As of
March 31, 2019
Weighted average remaining lease term6.08 years
Weighted average discount rate4.00 %
Lease Liability Maturity
Maturity of lease liabilities are shown below:
2019 (excluding the three months ended March 31, 2019)$7,354 
20208,962 
20216,356 
20224,229 
20233,395 
2024 and thereafter9,187 
Total lease payments39,483 
Imputed interest(4,592)
Total$34,891 
Future Minimum Lease Payments Future minimum lease payments as of December 31, 2018 are shown below:
2019$9,181 
20208,261 
20215,776 
20223,745 
20232,904 
2024 and thereafter5,479 
Total minimum lease payments$35,346 
v3.19.1
Loans Receivable and Allowance for Loan Losses (Tables)
3 Months Ended
Mar. 31, 2019
Receivables [Abstract]  
Schedule of Accounts, Notes, Loans and Financing Receivable
Loans receivable consisted of the following:
As ofAs of
 March 31, 2019December 31, 2018
Federally insured student loans:
Stafford and other$4,901,934 4,969,667 
Consolidation16,778,679 17,186,229 
Total21,680,613 22,155,896 
Private education loans211,029 225,975 
Consumer loans191,001 138,627 
 22,082,643 22,520,498 
Loan discount, net of unamortized loan premiums and deferred origination costs
(43,602)(53,572)
Non-accretable discount(31,110)(29,396)
Allowance for loan losses:
Federally insured loans(40,934)(42,310)
Private education loans(10,587)(10,838)
Consumer loans(10,257)(7,240)
 $21,946,153 22,377,142 
Allowance for Credit Losses on Financing Receivables
The provision for loan losses represents the periodic expense of maintaining an allowance sufficient to absorb losses, net of recoveries, inherent in the portfolio of loans. Activity in the allowance for loan losses is shown below.
 Three months ended March 31, 2019
 Balance at beginning of periodProvision for loan lossesCharge-offsRecoveriesOtherBalance at end of period
Federally insured loans$42,310 2,000 (3,376)— — 40,934 
Private education loans10,838 — (482)231 — 10,587 
Consumer loans7,240 5,000 (2,006)23 — 10,257 
$60,388 7,000 (5,864)254 — 61,778 
Three months ended March 31, 2018
Federally insured loans$38,706 2,000 (3,332)— 1,000 38,374 
Private education loans12,629 — (539)165 — 12,255 
Consumer loans3,255 2,000 (595)— 4,665 
$54,590 4,000 (4,466)170 1,000 55,294 
Financing Receivable Loan Delinquencies The table below shows the Company’s loan delinquency amounts.
 As of March 31, 2019As of December 31, 2018As of March 31, 2018 
Federally insured loans:
    
Loans in-school/grace/deferment $1,288,011  $1,298,493  $1,312,319 
Loans in forbearance 1,358,343  1,430,291  1,650,913 
Loans in repayment status:  
Loans current16,550,665 87.0 %16,882,252 86.9 %16,368,668 88.5 %
Loans delinquent 31-60 days666,668 3.5  683,084 3.5  669,490 3.6  
Loans delinquent 61-90 days425,098 2.2  427,764 2.2  426,696 2.3  
Loans delinquent 91-120 days296,242 1.6  283,831 1.5  252,659 1.4  
Loans delinquent 121-270 days
718,409 3.8  806,692 4.2  570,538 3.1  
Loans delinquent 271 days or greater
377,177 1.9  343,489 1.7  210,265 1.1  
Total loans in repayment19,034,259 100.0 %19,427,112 100.0 %18,498,316 100.0 %
Total federally insured loans$21,680,613  $22,155,896  $21,461,548 
Private education loans:
Loans in-school/grace/deferment $4,208 $4,320 $5,532 
Loans in forbearance 1,473 1,494 2,574 
Loans in repayment status:
Loans current196,122 95.5 %208,977 95.0 %178,976 96.1 %
Loans delinquent 31-60 days2,292 1.1  3,626 1.6  1,630 0.9  
Loans delinquent 61-90 days1,481 0.7  1,560 0.7  1,110 0.6  
Loans delinquent 91 days or greater5,453 2.7  5,998 2.7  4,488 2.4  
Total loans in repayment205,348 100.0 %220,161 100.0 %186,204 100.0 %
Total private education loans$211,029  $225,975  $194,310 
Consumer loans:
Loans in repayment status:
Loans current$187,983 98.4 %$136,130 98.2 %$76,401 98.1 %
Loans delinquent 31-60 days1,162 0.6  1,012 0.7  748 1.0  
Loans delinquent 61-90 days917 0.5  832 0.6  369 0.5  
Loans delinquent 91 days or greater939 0.5  653 0.5  337 0.4  
Total loans in repayment191,001 100.0 %138,627 100.0 %77,855 100.0 %
Total consumer loans$191,001 $138,627 $77,855 
v3.19.1
Bonds and Notes payable (Tables)
3 Months Ended
Mar. 31, 2019
Debt Disclosure [Abstract]  
Schedule of Debt
The following tables summarize the Company’s outstanding debt obligations by type of instrument:
 As of March 31, 2019
Carrying
amount
Interest rate
range
Final maturity
Variable-rate bonds and notes issued in FFELP loan asset-backed securitizations:
   
Bonds and notes based on indices$19,969,336 2.69% - 4.30% 11/25/24 - 4/25/67
Bonds and notes based on auction787,676 3.18% - 3.83% 3/22/32 - 11/26/46
Total FFELP variable-rate bonds and notes20,757,012 
FFELP warehouse facilities792,658 2.70% / 2.75%  5/20/20 / 5/31/21
Consumer loan warehouse facility63,732 4.14%  1/10/22
Variable-rate bonds and notes issued in private education loan asset-backed securitization
46,330 4.24%  12/26/40
Fixed-rate bonds and notes issued in private education loan asset-backed securitization
59,609 3.60% / 5.35%  12/26/40 / 12/28/43
Unsecured line of credit320,000 3.98% - 4.00% 6/22/23
Unsecured debt - Junior Subordinated Hybrid Securities20,381 5.97%  9/15/61
Other borrowings81,969 3.19% - 3.99% 4/1/19 - 12/20/19
 22,141,691   
Discount on bonds and notes payable and debt issuance costs(305,968)
Total$21,835,723 

 As of December 31, 2018
Carrying
amount
Interest rate
range
Final maturity
Variable-rate bonds and notes issued in FFELP loan asset-backed securitizations:
   
Bonds and notes based on indices$20,192,123 2.59% - 4.52% 11/25/24 - 2/25/67
Bonds and notes based on auction793,476 2.84% - 3.55% 3/22/32 - 11/26/46
Total FFELP variable-rate bonds and notes20,985,599 
FFELP warehouse facilities986,886 2.65% / 2.71%  5/20/20 / 5/31/21
Variable-rate bonds and notes issued in private education loan asset-backed securitization
50,720 4.26%  12/26/40
Fixed-rate bonds and notes issued in private education loan asset-backed securitization
63,171 3.60% / 5.35%  12/26/40 / 12/28/43
Unsecured line of credit310,000 3.92% - 4.01% 6/22/23
Unsecured debt - Junior Subordinated Hybrid Securities20,381 6.17%  9/15/61
Other borrowings120,342 3.05% - 5.22% 1/3/19 - 12/15/45
 22,537,099   
Discount on bonds and notes payable and debt issuance costs(318,359)
Total$22,218,740 
Schedule of Line of Credit Facilities As of March 31, 2019, the Company had two FFELP warehouse facilities as summarized below.
NFSLW-I (a)NHELP-IITotal
Maximum financing amount
$500,000 500,000 1,000,000 
Amount outstanding447,564 345,094 792,658 
Amount available$52,436 154,906 207,342 
Expiration of liquidity provisions
May 20, 2019May 31, 2019
Final maturity dateMay 20, 2020May 31, 2021
Advanced as equity support$24,314 26,255 50,569 
(a) On March 8, 2019, the Company decreased the maximum financing amount for this warehouse facility to $500 million.
Schedule of Asset-Backed Securitization
The following table summarizes the asset-backed securitization transactions completed during the first three months of 2019.
2019-1
Class A-1 NotesClass A-2 Notes2019-1 total
Date securities issued2/27/192/27/192/27/19  
Class A senior notes:
Total principal amount
$35,700 448,000 483,700 
Cost of funds (1-month LIBOR plus:)
0.30%  0.75%  
Final maturity date4/25/674/25/67
Class B subordinated notes:
Total principal amount
13,100 
Cost of funds (1-month LIBOR plus:)
1.40%  
Final maturity date4/25/67
Total principal amount issued
$35,700 448,000 496,800 
v3.19.1
Derivative Financial Instruments (Tables)
3 Months Ended
Mar. 31, 2019
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Schedule of Basis Swap
The following table summarizes the Company’s outstanding basis swaps in which the Company receives three-month LIBOR set discretely in advance and pays one-month LIBOR plus or minus a spread as defined in the agreements (the "1:3 Basis Swaps"). 
As of March 31,As of December 31,
20192018
Maturity
Notional amount
Notional amount
2019$3,250,000 3,500,000 
2020(a)1,000,000 1,000,000 
2021(a)250,000 250,000 
2022(b)2,000,000 2,000,000 
2023750,000 750,000 
2024250,000 250,000 
20261,150,000 1,150,000 
2027375,000 375,000 
2028325,000 325,000 
2029100,000 100,000 
2031300,000 300,000 
$9,750,000 10,000,000 
(a) These derivatives have a forward effective start date in May 2019.
(b) $250 million and $750 million of the notional amount of these derivatives have forward effective start dates in      May 2019 and May 2020, respectively.
Schedule of Interest Rate Swaps, Floor Income Hedge
The following table summarizes the outstanding derivative instruments used by the Company to economically hedge loans earning fixed rate floor income.
As of March 31, 2019As of December 31, 2018
MaturityNotional amountWeighted average fixed rate paid by the Company (a)Notional amountWeighted average fixed rate paid by the Company (a)
2019$1,500,000 0.98 %$3,250,000 0.97 %
20201,500,000 1.01  1,500,000 1.01  
2021100,000 2.95  100,000 2.95  
2023400,000 2.24  400,000 2.24  
2024200,000 2.27  300,000 2.28  
2027— —  25,000 2.35  
 $3,700,000 1.25 %$5,575,000 1.18 %
(a) For all interest rate derivatives, the Company receives discrete three-month LIBOR.
Schedule Of Derivative Swaptions The interest rate swap options give the Company the right, but not the obligation, to enter into interest rate swaps in which the Company would pay a fixed amount and receive discrete one-month LIBOR. The following table summarizes these derivative instruments as of March 31, 2019.
If exercised effective dateNotional amountWeighted average fixed rate paid by the CompanyIf exercised maturity date
August 21, 2019$750,000 3.28 %August 21, 2024
September 25, 2019250,000 3.00  September 25, 2024
$1,000,000 3.21 %
Schedule of Derivatives as Reflected on Balance Sheet
The following table summarizes the fair value of the Company’s derivatives as reflected in the consolidated balance sheets. There is no difference between the gross amounts of recognized assets presented in the consolidated balance sheets related to the Company's derivative portfolio and the net amount when excluding derivatives subject to enforceable master netting arrangements and cash collateral received.
 Fair value of asset derivativesFair value of liability derivatives
As of March 31, 2019As of December 31, 2018As of March 31, 2019As of December 31, 2018
Interest rate swap options - floor income hedges
$90 1,465 — — 
Interest rate caps78 353 — — 
Total$168 1,818 — — 
Schedule of Income Statement Impact
The following table summarizes the components of "derivative market value adjustments and derivative settlements, net" included in the consolidated statements of income.
Three months ended March 31,
 20192018
Settlements:  
1:3 basis swaps$2,334 (1,664)
Interest rate swaps - floor income hedges16,701 8,590 
Interest rate swaps - hybrid debt hedges— (160)
Total settlements - income19,035 6,766 
Change in fair value:  
1:3 basis swaps(2,212)13,297 
Interest rate swaps - floor income hedges(26,712)44,201 
Interest rate swap options - floor income hedges(1,376)747 
Interest rate caps(274)326 
Interest rate swaps - hybrid debt hedges— 1,462 
Total change in fair value - (expense) income
(30,574)60,033 
Derivative market value adjustments and derivative settlements, net - (expense) income
$(11,539)66,799 
v3.19.1
Investments and Notes Receivable (Tables)
3 Months Ended
Mar. 31, 2019
Investments [Abstract]  
Summary Investment Holdings
A summary of the Company's investments and notes receivable follows:
As of March 31, 2019As of December 31, 2018
Amortized costGross unrealized gainsGross unrealized lossesFair valueAmortized costGross unrealized gainsGross unrealized lossesFair value
Investments (at fair value):
Student loan asset-backed and other debt securities - available-for-sale
$47,994 4,673 — 52,667 47,931 5,109 — 53,040 
Equity securities13,405 6,002 (1,037)18,370 12,909 5,145 (407)17,647 
Total investments (at fair value)$61,399 10,675 (1,037)71,037 60,840 10,254 (407)70,687 
Other Investments and Notes Receivable (not measured at fair value):
Venture capital and funds:
Measurement alternative
71,129 70,939 
Equity method
15,714 19,230 
Other
800 900 
Total venture capital and funds87,643 91,069 
Real estate:
Equity method
39,489 29,168 
Other
9,193 34,211 
Total real estate
48,682 63,379 
Notes receivable16,183 16,373 
Tax liens and affordable housing6,967 7,862 
Total investments and notes receivable (not measured at fair value)159,475 178,683 
 Total investments and notes receivable
$230,512 249,370 
v3.19.1
Intangible Assets (Tables)
3 Months Ended
Mar. 31, 2019
Intangible Assets, Net (Excluding Goodwill) [Abstract]  
Schedule of Intangible Assets
Intangible assets consist of the following:
Weighted average remaining useful life as of March 31, 2019 (months)
As of As of 
March 31, 2019 December 31, 2018
Amortizable intangible assets, net:  
Customer relationships (net of accumulated amortization of $40,635 and $33,968, respectively)
82$91,818 98,484 
Trade names (net of accumulated amortization of $6,672 and $5,825, respectively)
8810,020 10,868 
Computer software (net of accumulated amortization of $9,268 and $15,420, respectively)
213,957 4,938 
Total - amortizable intangible assets, net81$105,795 114,290 
Schedule of Finite-Lived Intangible Assets, Future Amortization Expense The Company will continue to amortize intangible assets over their remaining useful lives. As of March 31, 2019, the Company estimates it will record amortization expense as follows:
2019 (April 1 - December 31)$24,263 
202029,515 
202118,761 
20227,172 
20236,925 
2024 and thereafter19,159 
 $105,795 
v3.19.1
Goodwill (Tables)
3 Months Ended
Mar. 31, 2019
Goodwill [Abstract]  
Schedule of Goodwill
The carrying amount of goodwill as of December 31, 2018 and March 31, 2019 by reportable operating segment was as follows:
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunicationsAsset Generation and ManagementCorporate and Other ActivitiesTotal
Goodwill balance$23,639 70,278 21,112 41,883 — 156,912 
v3.19.1
Property and Equipment (Tables)
3 Months Ended
Mar. 31, 2019
Property, Plant and Equipment [Abstract]  
Property and Equipment
Property and equipment consisted of the following:
As ofAs of
Useful lifeMarch 31, 2019December 31, 2018
Non-communications:
Computer equipment and software1-5 years$145,600 137,705 
Building and building improvements5-48 years37,526 50,138 
Office furniture and equipment1-10 years23,169 22,796 
Leasehold improvements1-15 years8,844 9,327 
Transportation equipment5-10 years5,067 5,123 
Land— 1,400 3,328 
Construction in progress— 2,568 3,578 
224,174 231,995 
Accumulated depreciation - non-communications (129,747)(123,003)
Non-communications, net property and equipment94,427 108,992 
Communications:
Network plant and fiber
5-15 years225,570 215,787 
Customer located property
3-7 years23,470 21,234 
Central office
5-15 years16,443 15,688 
Transportation equipment
4-10 years6,685 6,580 
Computer equipment and software
1-5 years5,035 4,943 
Other
1-39 years3,294 3,219 
Land
— 70 70 
Construction in progress
— 5,256 6,344 
285,823 273,865 
Accumulated depreciation - communications
(45,180)(38,073)
Communications, net property and equipment
240,643 235,792 
Total property and equipment, net$335,070 344,784 
v3.19.1
Earnings per Common Share (Tables)
3 Months Ended
Mar. 31, 2019
Earnings Per Share [Abstract]  
Schedule of Earnings Per Share, Basic and Diluted
Presented below is a summary of the components used to calculate basic and diluted earnings per share. The Company applies the two-class method in computing both basic and diluted earnings per share, which requires the calculation of separate earnings per share amounts for common stock and unvested share-based awards. Unvested share-based awards that contain nonforfeitable rights to dividends are considered securities which participate in undistributed earnings with common stock.
 Three months ended March 31,
20192018
Common shareholders Unvested restricted stock shareholders Total Common shareholders Unvested restricted stock shareholders Total 
Numerator:
Net income attributable to Nelnet, Inc.
$41,057 534 41,591 112,788 1,137 113,925 
Denominator:
Weighted-average common shares outstanding - basic and diluted
39,855,122 518,173 40,373,295 40,541,870 408,658 40,950,528 
Earnings per share - basic and diluted
$1.03 1.03 1.03 2.78 2.78 2.78 
v3.19.1
Segment Reporting (Tables)
3 Months Ended
Mar. 31, 2019
Segment Reporting [Abstract]  
Schedule of Segment Reporting Information, by Segment The following tables include the results of each of the Company's operating segments reconciled to the consolidated financial statements.
 Three months ended March 31, 2019 
Loan Servicing and Systems Education Technology, Services, and Payment Processing Communications Asset
Generation and
Management 
Corporate and Other Activities Eliminations Total 
Total interest income
$497 2,017 246,867 2,053 (851)250,586 
Interest expense
— — 188,799 3,814 (851)191,770 
Net interest income (expense)
497 2,009 58,068 (1,761)— 58,816 
Less provision for loan losses
— — — 7,000 — — 7,000 
Net interest income (loss) after provision for loan losses
497 2,009 51,068 (1,761)— 51,816 
Other income:
Loan servicing and systems revenue
114,898 — — — — — 114,898 
Intersegment servicing revenue
12,217 — — — — (12,217)— 
Education technology, services, and payment processing revenue
— 79,159 — — — — 79,159 
Communications revenue
— — 14,543 — — — 14,543 
Other income
2,074 — 125 3,525 3,344 — 9,067 
Derivative settlements, net
— — — 19,035 — — 19,035 
Derivative market value adjustments, net
— — — (30,574)— — (30,574)
Total other income
129,189 79,159 14,668 (8,014)3,344 (12,217)206,128 
Cost of services:
Cost to provide education technology, services, and payment processing services
— 21,059 — — — — 21,059 
Cost to provide communications services
— — 4,759 — — — 4,759 
Total cost of services
— 21,059 4,759 — — — 25,818 
Operating expenses:
Salaries and benefits
66,220 23,008 4,737 378 16,716 — 111,059 
Depreciation and amortization
8,871 3,510 7,362 — 4,469 — 24,213 
Loan servicing fees to third parties
— — — 2,893 — — 2,893 
Other expenses
18,928 5,311 3,477 944 12,262 — 40,923 
Intersegment expenses, net
13,758 3,299 664 12,287 (17,791)(12,217)— 
Total operating expenses
107,777 35,128 16,240 16,502 15,656 (12,217)179,088 
Income (loss) before income taxes
21,909 24,981 (6,329)26,552 (14,073)— 53,038 
Income tax (expense) benefit
(5,258)(5,995)1,519 (6,372)4,716 — (11,391)
Net income (loss)
16,651 18,986 (4,810)20,180 (9,357)— 41,647 
Net income attributable to noncontrolling interests
— — — — (56)— (56)
Net income (loss) attributable to Nelnet, Inc.
$16,651 18,986 (4,810)20,180 (9,413)— 41,591 
Total assets as of March 31, 2019$273,065 294,019 297,196 23,475,113 546,987 (164,453)24,721,927 
 Three months ended March 31, 2018 
Loan Servicing and Systems Education Technology, Services, and Payment Processing Communications 
Asset
Generation and
Management
Corporate and Other
Activities 
Eliminations Total 
Total interest income
$257 665 200,334 4,751 (3,150)202,857 
Interest expense
— — 2,509 134,233 1,958 (3,150)135,550 
Net interest income (expense)
257 665 (2,508)66,101 2,793 — 67,307 
Less provision for loan losses
— — — 4,000 — — 4,000 
Net interest income (loss) after provision for loan losses
257 665 (2,508)62,101 2,793 — 63,307 
Other income:
Loan servicing and systems revenue
100,141 — — — — — 100,141 
Intersegment servicing revenue
10,771 — — — — (10,771)— 
Education technology, services, and payment processing revenue
— 60,221 — — — — 60,221 
Communications revenue
— — 9,189 — — — 9,189 
Other income
1,292 — — 3,351 13,914 — 18,557 
Derivative settlements, net
— — — 6,926 (160)— 6,766 
Derivative market value adjustments, net
— — — 58,571 1,462 — 60,033 
Total other income
112,204 60,221 9,189 68,848 15,216 (10,771)254,907 
Cost of services:
Cost to provide education technology, services, and payment processing services
— 13,683 — — — — 13,683 
Cost to provide communications services
— — 3,717 — — — 3,717 
Total cost of services
— 13,683 3,717 — — — 17,400 
Operating expenses:
Salaries and benefits
58,537 19,067 4,063 382 14,594 — 96,643 
Depreciation and amortization
6,069 3,341 4,921 — 4,126 — 18,457 
Loan servicing fees to third parties
— — — 3,136 — — 3,136 
Other expenses
14,463 4,624 2,638 848 10,845 — 33,417 
Intersegment expenses, net
13,356 2,567 605 10,865 (16,622)(10,771)— 
Total operating expenses
92,425 29,599 12,227 15,231 12,943 (10,771)151,653 
Income (loss) before income taxes
20,036 17,604 (9,263)115,718 5,066 — 149,161 
Income tax (expense) benefit
(5,003)(4,225)2,223 (27,773)(1,199)— (35,976)
Net income (loss)
15,033 13,379 (7,040)87,945 3,867 — 113,185 
Net loss (income) attributable to noncontrolling interests
808 — — — (68)— 740 
Net income (loss) attributable to Nelnet, Inc.
$15,841 13,379 (7,040)87,945 3,799 — 113,925 
Total assets as of March 31, 2018$281,208 193,283 228,750 22,804,734 718,251 (327,824)23,898,402 
v3.19.1
Disaggregated Revenue and Deferred Revenue (Tables)
3 Months Ended
Mar. 31, 2019
Disaggregation of Revenue [Line Items]  
Schedule of Other Income, by Component
The following table provides the components of "other income" on the consolidated statements of income:
Three months ended March 31,
20192018
Borrower late fee income$3,512 2,983 
Management fee revenue1,872 1,161 
Investment advisory fees 711 1,593 
(Loss) gain on investments and notes receivable, net(427)8,688 
Other
3,399 4,132 
Other income$9,067 18,557 
Schedule of Liabilities from Contracts with Customers
Activity in the deferred revenue balance, which is included in "other liabilities" on the consolidated balance sheets, is shown below:
Three months ended March 31, 2019
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunicationsCorporate and Other ActivitiesTotal
Balance, beginning of period$4,413 30,556 2,551 1,602 39,122 
Deferral of revenue1,116 13,962 8,266 736 24,080 
Recognition of revenue(1,582)(26,049)(8,061)(784)(36,476)
Other— 29 — (2)27 
Balance, end of period$3,947 18,498 2,756 1,552 26,753 

Three months ended March 31, 2018
Loan Servicing and SystemsEducation Technology, Services, and Payment ProcessingCommunicationsCorporate and Other ActivitiesTotal
Balance, beginning of period$4,968 24,164 1,665 1,479 32,276 
Deferral of revenue253 10,774 5,375 648 17,050 
Recognition of revenue(1,094)(19,836)(5,213)(659)(26,802)
Other45 146 — — 191 
Balance, end of period$4,172 15,248 1,827 1,468 22,715 
Service Offering Other  
Disaggregation of Revenue [Line Items]  
Disaggregation of Revenue
Loan Servicing and Systems
 Three months ended March 31, 
 20192018
Government servicing - Nelnet$39,640 39,327 
Government servicing - Great Lakes47,077 30,754 
Private education and consumer loan servicing9,480 13,101 
FFELP servicing
6,695 7,691 
Software services 9,741 7,589 
Outsourced services and other
2,265 1,679 
Loan servicing and systems revenue
$114,898 100,141 
Service Offering  
Disaggregation of Revenue [Line Items]  
Disaggregation of Revenue
Education Technology, Services, and Payment Processing 
 Three months ended March 31,
 20192018
Tuition payment plan services$30,173 23,043 
Payment processing
28,979 19,926 
Education technology and services
19,709 16,975 
Other
298 277 
Education technology, services, and payment processing revenue
$79,159 60,221 
Service Offering And Customer  
Disaggregation of Revenue [Line Items]  
Disaggregation of Revenue
Communications
Three months ended March 31,
20192018
Internet$8,449 4,696 
Television3,898 2,784 
Telephone2,167 1,691 
Other29 18 
Communications revenue$14,543 9,189 
Residential revenue$11,065 6,747 
Business revenue3,414 2,381 
Other64 61 
Communications revenue$14,543 9,189 
v3.19.1
Fair Value (Tables)
3 Months Ended
Mar. 31, 2019
Fair Value Disclosures [Abstract]  
Schedule of Fair Value, Assets and Liabilities Measured on Recurring Basis
The following tables present the Company’s financial assets and liabilities that are measured at fair value on a recurring basis.
 As of March 31, 2019As of December 31, 2018
 Level 1Level 2TotalLevel 1Level 2Total
Assets:   
Investments:
Student loan and other asset-backed
 securities - available-for-sale
$— 52,563 52,563 — 52,936 52,936 
Equity securities3,089 — 3,089 2,722 — 2,722 
Equity securities measured at net asset
value (a)
15,281 14,925 
Debt securities - available-for-sale104 — 104 104 — 104 
Total investments
3,193 52,563 71,037 2,826 52,936 70,687 
Derivative instruments
— 168 168 — 1,818 1,818 
Total assets$3,193 52,731 71,205 2,826 54,754 72,505 
(a) In accordance with the Fair Value Measurements Topic of the FASB Accounting Standards Codification, certain investments that are measured at fair value using the net asset value per share (or its equivalent) practical expedient have not been classified in the fair value hierarchy.
Fair Value, by Balance Sheet Grouping
The following table summarizes the fair values of all of the Company’s financial instruments on the consolidated balance sheets:
 As of March 31, 2019
 Fair valueCarrying valueLevel 1Level 2Level 3
Financial assets:    
Loans receivable$23,064,973 21,946,153 — — 23,064,973 
Cash and cash equivalents74,881 74,881 74,881 — — 
Investments (at fair value)71,037 71,037 3,193 52,563 — 
Notes receivable16,183 16,183 — 16,183 — 
Restricted cash760,273 760,273 760,273 — — 
Restricted cash – due to customers216,471 216,471 216,471 — — 
Accrued interest receivable715,838 715,838 — 715,838 — 
Derivative instruments168 168 — 168 — 
Financial liabilities:  
Bonds and notes payable21,939,779 21,835,723 — 21,939,779 — 
Accrued interest payable62,158 62,158 — 62,158 — 
Due to customers216,471 216,471 216,471 — — 

 As of December 31, 2018
 Fair valueCarrying valueLevel 1Level 2Level 3
Financial assets:    
Loans receivable$23,521,171 22,377,142 — — 23,521,171 
Cash and cash equivalents121,347 121,347 121,347 — — 
Investments (at fair value)70,687 70,687 2,826 52,936 — 
Notes receivable16,373 16,373 — 16,373 — 
Restricted cash701,366 701,366 701,366 — — 
Restricted cash – due to customers369,678 369,678 369,678 — — 
Accrued interest receivable679,197 679,197 — 679,197 — 
Derivative instruments1,818 1,818 — 1,818 — 
Financial liabilities:  
Bonds and notes payable22,270,462 22,218,740 — 22,270,462 — 
Accrued interest payable61,679 61,679 — 61,679 — 
Due to customers369,678 369,678 369,678 — — 
v3.19.1
Basis of Financial Reporting - Narrative (Details) - USD ($)
$ in Thousands
Jan. 01, 2019
Mar. 31, 2019
Dec. 31, 2018
Mar. 31, 2018
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Operating lease liability   $ 34,891    
Right of use asset   33,928    
Total assets deconsolidated   24,721,927 $ 25,220,968 $ 23,898,402
Total liabilities deconsolidated   $ 22,391,633 $ 22,906,189  
Accounting Standards Update 2016-02        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Operating lease liability $ 33,700      
Right of use asset 32,800      
Reduction to noncontrolling interest 6,100      
Failed Sale-Leaseback Transaction | Accounting Standards Update 2016-02        
New Accounting Pronouncements or Change in Accounting Principle [Line Items]        
Total assets deconsolidated 43,800      
Total liabilities deconsolidated $ 34,800      
v3.19.1
Basis of Presentation - Schedule of ASU 842 Adoption Impact (Details) - USD ($)
$ in Thousands
Mar. 31, 2019
Jan. 01, 2019
Dec. 31, 2018
Mar. 31, 2018
Dec. 31, 2017
Assets:          
Cash and cash equivalents $ 74,881 $ 120,701 $ 121,347 $ 69,286 $ 66,752
Investments and notes receivable 230,512 226,236 249,370    
Accounts receivable 76,013 59,442 59,531    
Property and equipment, net 335,070 327,810 344,784    
Other assets 103,841 78,337 45,533    
Liabilities:          
Bonds and notes payable 21,835,723 22,185,558 22,218,740    
Other liabilities 277,281 287,312 256,092    
Equity:          
Noncontrolling interests $ 4,298 4,238 $ 10,315    
Accounting Standards Update 2016-02          
Assets:          
Cash and cash equivalents   (646)      
Investments and notes receivable   (23,134)      
Accounts receivable   (89)      
Property and equipment, net   (16,974)      
Other assets   32,804      
Liabilities:          
Bonds and notes payable   (33,182)      
Other liabilities   31,220      
Equity:          
Noncontrolling interests   $ (6,077)      
v3.19.1
Basis of Financial Reporting - Lease Assets and Liabilities (Details)
$ in Thousands
Mar. 31, 2019
USD ($)
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Operating lease ROU assets, which is included in "other assets" on the consolidated balance sheet $ 33,928
Operating lease liabilities, which is included in "other liabilities" on the consolidated balance sheet $ 34,891
v3.19.1
Basis of Financial Reporting - Lease Costs, Cash Flows and Weighted Average Remaining Lease Term (Details)
$ in Thousands
3 Months Ended
Mar. 31, 2019
USD ($)
Lessee, Lease, Description [Line Items]  
Total operating rental expense $ 2,874
Cash paid for amounts included in the measurement of lease liabilities:  
Operating cash flows from operating leases 2,376
ROU assets obtained in exchange for lease obligations, excluding impact of adoption:  
Operating leases $ 3,233
Weighted average remaining lease term 6 years 29 days
Weighted average discount rate 4.00%
Rental expense, which is included in "other expenses" on the consolidated statement of incom  
Lessee, Lease, Description [Line Items]  
Total operating rental expense $ 2,795
Rental expense, which is included in "cost to provide communications services" on the consolidated statement of income  
Lessee, Lease, Description [Line Items]  
Total operating rental expense $ 79
v3.19.1
Basis of Financial Reporting - Lease Liability Maturity (Details) - USD ($)
$ in Thousands
Mar. 31, 2019
Dec. 31, 2018
Operating Lease Liabilities, Payments Due [Abstract]    
2019 (excluding the three months ended March 31, 2019) $ 7,354  
2020 8,962  
2021 6,356  
2022 4,229  
2023 3,395  
2024 and thereafter 9,187  
Total lease payments 39,483  
Imputed interest (4,592)  
Operating lease liability $ 34,891  
Operating Leases, Future Minimum Payments Due, Fiscal Year Maturity [Abstract]    
2019   $ 9,181
2020   8,261
2021   5,776
2022   3,745
2023   2,904
2024 and thereafter   5,479
Total minimum lease payments   $ 35,346
v3.19.1
Loans Receivable and Allowance for Loan Losses - Loans Receivable (Details) - USD ($)
$ in Thousands
Mar. 31, 2019
Dec. 31, 2018
Mar. 31, 2018
Dec. 31, 2017
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Student loans receivable, gross $ 22,082,643 $ 22,520,498    
Loan discount, net of unamortized loan premiums and deferred origination costs (43,602) (53,572)    
Allowance for loan losses (61,778) (60,388) $ (55,294) $ (54,590)
Student loans receivable 21,946,153 22,377,142    
Non-accretable discount        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Loan discount, net of unamortized loan premiums and deferred origination costs (31,110) (29,396)    
Federally insured loans        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Student loans receivable, gross 21,680,613 22,155,896    
Allowance for loan losses (40,934) (42,310) (38,374) (38,706)
Federally insured loans | Stafford and other        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Student loans receivable, gross 4,901,934 4,969,667    
Federally insured loans | Consolidation        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Student loans receivable, gross 16,778,679 17,186,229    
Private education loans        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Student loans receivable, gross 211,029 225,975    
Allowance for loan losses (10,587) (10,838) (12,255) (12,629)
Consumer loans        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Student loans receivable, gross 191,001 138,627    
Allowance for loan losses $ (10,257) $ (7,240) $ (4,665) $ (3,255)
v3.19.1
Loans Receivable and Allowance for Loan Losses - Activity in the Allowance for Loan Losses (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Financing Receivable, Allowance for Credit Losses [Roll Forward]    
Balance at beginning of period $ 60,388 $ 54,590
Provision for loan losses 7,000 4,000
Charge-offs (5,864) (4,466)
Recoveries 254 170
Other 0 1,000
Balance at end of period 61,778 55,294
Federally insured loans    
Financing Receivable, Allowance for Credit Losses [Roll Forward]    
Balance at beginning of period 42,310 38,706
Provision for loan losses 2,000 2,000
Charge-offs (3,376) (3,332)
Recoveries 0 0
Other 0 1,000
Balance at end of period 40,934 38,374
Private education loans    
Financing Receivable, Allowance for Credit Losses [Roll Forward]    
Balance at beginning of period 10,838 12,629
Provision for loan losses 0 0
Charge-offs (482) (539)
Recoveries 231 165
Other 0 0
Balance at end of period 10,587 12,255
Consumer loans    
Financing Receivable, Allowance for Credit Losses [Roll Forward]    
Balance at beginning of period 7,240 3,255
Provision for loan losses 5,000 2,000
Charge-offs (2,006) (595)
Recoveries 23 5
Other 0 0
Balance at end of period $ 10,257 $ 4,665
v3.19.1
Loans Receivable and Allowance for Loan Losses - Student Loan Status and Delinquency (Details) - USD ($)
$ in Thousands
Mar. 31, 2019
Dec. 31, 2018
Mar. 31, 2018
Loans in repayment status:      
Total loans $ 22,082,643 $ 22,520,498  
Federally insured loans      
Loans in repayment status:      
Total loans 21,680,613 22,155,896  
Federally insured loans | Federally insured loans:      
Financing Receivable, Recorded Investment [Line Items]      
Loans in-school/grace/deferment 1,288,011 1,298,493 $ 1,312,319
Loans in forbearance 1,358,343 1,430,291 1,650,913
Loans in repayment status:      
Loans current 16,550,665 16,882,252 16,368,668
Total loans in repayment $ 19,034,259 $ 19,427,112 $ 18,498,316
Loans current, percentage 87.00% 86.90% 88.50%
Total loans in repayment, percentage 100.00% 100.00% 100.00%
Total loans $ 21,680,613 $ 22,155,896 $ 21,461,548
Federally insured loans | Loans delinquent 31-60 days | Federally insured loans:      
Loans in repayment status:      
Loans past due $ 666,668 $ 683,084 $ 669,490
Loans past due, percentage 3.50% 3.50% 3.60%
Federally insured loans | Loans delinquent 61-90 days | Federally insured loans:      
Loans in repayment status:      
Loans past due $ 425,098 $ 427,764 $ 426,696
Loans past due, percentage 2.20% 2.20% 2.30%
Federally insured loans | Loans delinquent 91-120 days | Federally insured loans:      
Loans in repayment status:      
Loans past due $ 296,242 $ 283,831 $ 252,659
Loans past due, percentage 1.60% 1.50% 1.40%
Federally insured loans | Loans delinquent 121-270 days | Federally insured loans:      
Loans in repayment status:      
Loans past due $ 718,409 $ 806,692 $ 570,538
Loans past due, percentage 3.80% 4.20% 3.10%
Federally insured loans | Loans delinquent 271 days or greater | Federally insured loans:      
Loans in repayment status:      
Loans past due $ 377,177 $ 343,489 $ 210,265
Loans past due, percentage 1.90% 1.70% 1.10%
Private education loans      
Loans in repayment status:      
Total loans $ 211,029 $ 225,975  
Private education loans | Private education loans:      
Financing Receivable, Recorded Investment [Line Items]      
Loans in-school/grace/deferment 4,208 4,320 $ 5,532
Loans in forbearance 1,473 1,494 2,574
Loans in repayment status:      
Loans current 196,122 208,977 178,976
Total loans in repayment $ 205,348 $ 220,161 $ 186,204
Loans current, percentage 95.50% 95.00% 96.10%
Total loans in repayment, percentage 100.00% 100.00% 100.00%
Total loans $ 211,029 $ 225,975 $ 194,310
Private education loans | Loans delinquent 31-60 days | Private education loans:      
Loans in repayment status:      
Loans past due $ 2,292 $ 3,626 $ 1,630
Loans past due, percentage 1.10% 1.60% 0.90%
Private education loans | Loans delinquent 61-90 days | Private education loans:      
Loans in repayment status:      
Loans past due $ 1,481 $ 1,560 $ 1,110
Loans past due, percentage 0.70% 0.70% 0.60%
Private education loans | Loans delinquent 91 days or greater | Private education loans:      
Loans in repayment status:      
Loans past due $ 5,453 $ 5,998 $ 4,488
Loans past due, percentage 2.70% 2.70% 2.40%
Consumer loans      
Loans in repayment status:      
Total loans $ 191,001 $ 138,627  
Consumer loans | Consumer loans:      
Loans in repayment status:      
Loans current 187,983 136,130 $ 76,401
Total loans in repayment $ 191,001 $ 138,627 $ 77,855
Loans current, percentage 98.40% 98.20% 98.10%
Total loans in repayment, percentage 100.00% 100.00% 100.00%
Total loans $ 191,001 $ 138,627 $ 77,855
Consumer loans | Loans delinquent 31-60 days | Consumer loans:      
Loans in repayment status:      
Loans past due $ 1,162 $ 1,012 $ 748
Loans past due, percentage 0.60% 0.70% 1.00%
Consumer loans | Loans delinquent 61-90 days | Consumer loans:      
Loans in repayment status:      
Loans past due $ 917 $ 832 $ 369
Loans past due, percentage 0.50% 0.60% 0.50%
Consumer loans | Loans delinquent 91-120 days | Consumer loans:      
Loans in repayment status:      
Loans past due $ 939 $ 653 $ 337
Loans past due, percentage 0.50% 0.50% 0.40%
v3.19.1
Bonds and Notes Payable - Outstanding Debt Obligations (Details) - USD ($)
$ in Thousands
Mar. 31, 2019
Jan. 01, 2019
Dec. 31, 2018
Debt Instrument [Line Items]      
Bonds and notes payable $ 21,835,723 $ 22,185,558 $ 22,218,740
Discount on bonds and notes payable and debt issuance costs (305,968)   (318,359)
Warehouse facilities | FFELP warehouse facilities      
Debt Instrument [Line Items]      
Bonds and notes payable 792,658   986,886
Unsecured line of credit      
Debt Instrument [Line Items]      
Bonds and notes payable 320,000   310,000
Unsecured debt - Junior Subordinated Hybrid Securities      
Debt Instrument [Line Items]      
Bonds and notes payable $ 20,381   $ 20,381
Interest rate range 5.97%   6.17%
Other borrowings      
Debt Instrument [Line Items]      
Bonds and notes payable $ 81,969   $ 120,342
Bonds and notes payable, gross      
Debt Instrument [Line Items]      
Bonds and notes payable 22,141,691   22,537,099
Federally insured | Bonds and notes based on indices      
Debt Instrument [Line Items]      
Bonds and notes payable 19,969,336   20,192,123
Federally insured | Bonds and notes based on auction      
Debt Instrument [Line Items]      
Bonds and notes payable 787,676   793,476
Federally insured | Variable-rate bonds and notes      
Debt Instrument [Line Items]      
Bonds and notes payable 20,757,012   20,985,599
Consumer loan | Warehouse facilities      
Debt Instrument [Line Items]      
Bonds and notes payable $ 63,732    
Interest rate range 4.14%    
Private education | Variable-rate bonds and notes      
Debt Instrument [Line Items]      
Bonds and notes payable $ 46,330   $ 50,720
Interest rate range 4.24%   4.26%
Private education | Fixed-rate bonds and notes issued in private education loan asset-backed securitization      
Debt Instrument [Line Items]      
Bonds and notes payable $ 59,609   $ 63,171
Minimum | Warehouse facilities | FFELP warehouse facilities      
Debt Instrument [Line Items]      
Interest rate range 2.70%   2.65%
Minimum | Unsecured line of credit      
Debt Instrument [Line Items]      
Interest rate range 3.98%   3.92%
Minimum | Other borrowings      
Debt Instrument [Line Items]      
Interest rate range 3.19%   3.05%
Minimum | Federally insured | Bonds and notes based on indices      
Debt Instrument [Line Items]      
Interest rate range 2.69%   2.59%
Minimum | Federally insured | Bonds and notes based on auction      
Debt Instrument [Line Items]      
Interest rate range 3.18%   2.84%
Minimum | Private education | Fixed-rate bonds and notes issued in private education loan asset-backed securitization      
Debt Instrument [Line Items]      
Interest rate range 3.60%   3.60%
Maximum | Warehouse facilities | FFELP warehouse facilities      
Debt Instrument [Line Items]      
Interest rate range 2.75%   2.71%
Maximum | Unsecured line of credit      
Debt Instrument [Line Items]      
Interest rate range 4.00%   4.01%
Maximum | Other borrowings      
Debt Instrument [Line Items]      
Interest rate range 3.99%   5.22%
Maximum | Federally insured | Bonds and notes based on indices      
Debt Instrument [Line Items]      
Interest rate range 4.30%   4.52%
Maximum | Federally insured | Bonds and notes based on auction      
Debt Instrument [Line Items]      
Interest rate range 3.83%   3.55%
Maximum | Private education | Fixed-rate bonds and notes issued in private education loan asset-backed securitization      
Debt Instrument [Line Items]      
Interest rate range 5.35%   5.35%
v3.19.1
Bonds and Notes Payable - Outstanding Lines of Credit (Details) - FFELP warehouse facilities - Warehouse facilities - USD ($)
$ in Thousands
Mar. 31, 2019
Mar. 08, 2019
Line of Credit Facility [Line Items]    
Maximum financing amount $ 1,000,000  
Amount outstanding 792,658  
Amount available 207,342  
Advanced as equity support 50,569  
NFSLW-I Warehouse    
Line of Credit Facility [Line Items]    
Maximum financing amount 500,000 $ 500,000
Amount outstanding 447,564  
Amount available 52,436  
Advanced as equity support 24,314  
NHELP-II    
Line of Credit Facility [Line Items]    
Maximum financing amount 500,000  
Amount outstanding 345,094  
Amount available 154,906  
Advanced as equity support $ 26,255  
v3.19.1
Bonds and Notes Payable - Schedule of Asset-Backed Securitizations (Details) - Asset-backed securities
Feb. 27, 2019
USD ($)
2019-1  
Debt Instrument [Line Items]  
Total principal amount issued $ 496,800,000
NSLT 2019 Class A Notes [Member]  
Debt Instrument [Line Items]  
Total principal amount issued 483,700,000
Class A-1 Notes  
Debt Instrument [Line Items]  
Total principal amount issued $ 35,700,000
Class A-1 Notes | London Interbank Offered Rate (LIBOR)  
Debt Instrument [Line Items]  
Cost of funds 0.30%
Class A-2 Notes  
Debt Instrument [Line Items]  
Total principal amount issued $ 448,000,000
Class A-2 Notes | London Interbank Offered Rate (LIBOR)  
Debt Instrument [Line Items]  
Cost of funds 0.75%
Class B subordinated notes:  
Debt Instrument [Line Items]  
Total principal amount issued $ 13,100,000
Class B subordinated notes: | London Interbank Offered Rate (LIBOR)  
Debt Instrument [Line Items]  
Cost of funds 1.40%
v3.19.1
Bonds and Notes Payable - Narrative (Details)
3 Months Ended
Jan. 11, 2019
USD ($)
Mar. 31, 2019
USD ($)
agreement
Jan. 01, 2019
USD ($)
Dec. 31, 2018
USD ($)
Debt Instrument [Line Items]        
Number of repurchase agreements | agreement   2    
Unsecured Line of Credit        
Debt Instrument [Line Items]        
Maximum financing amount   $ 382,500,000    
Amount outstanding   320,000,000.0    
Amount available   62,500,000    
Higher borrowing capacity option   400,000,000.0    
Private Education Loan And FFELP Asset-Backed Security Investment        
Debt Instrument [Line Items]        
Other borrowings subject to repurchase agreement   82,000,000.0   $ 86,400,000
Warehouse facilities | Consumer loan | Consumer Loan Warehouse Facility        
Debt Instrument [Line Items]        
Maximum financing amount $ 100,000,000.0      
Amount outstanding   63,700,000    
Amount available   36,300,000    
Advanced as equity support   $ 26,500,000    
Minimum | Warehouse facilities | Consumer loan | Consumer Loan Warehouse Facility        
Debt Instrument [Line Items]        
Advance rate 70.00%      
Maximum | Warehouse facilities | Consumer loan | Consumer Loan Warehouse Facility        
Debt Instrument [Line Items]        
Advance rate 75.00%      
Accounting Standards Update 2016-02        
Debt Instrument [Line Items]        
Debt unconsolidated     $ 33,900,000  
Partnerships For Certain Real Estate Development Projects        
Debt Instrument [Line Items]        
Noncontrolling interest ownership percentage   50.00%    
v3.19.1
Derivative Financial Instruments - Schedule of Basis Swap (Details) - 1:3 basis swaps - USD ($)
Mar. 31, 2019
Dec. 31, 2018
Derivative [Line Items]    
Notional amount $ 9,750,000,000 $ 10,000,000,000
2019    
Derivative [Line Items]    
Notional amount 3,250,000,000 3,500,000,000
2020    
Derivative [Line Items]    
Notional amount 1,000,000,000 1,000,000,000
2021    
Derivative [Line Items]    
Notional amount 250,000,000 250,000,000
2022    
Derivative [Line Items]    
Notional amount 2,000,000,000 2,000,000,000
Effective Start Date May 2019    
Derivative [Line Items]    
Notional amount 250  
Effective Start Date May 2020    
Derivative [Line Items]    
Notional amount 750  
2023    
Derivative [Line Items]    
Notional amount 750,000,000 750,000,000
2024    
Derivative [Line Items]    
Notional amount 250,000,000 250,000,000
2026    
Derivative [Line Items]    
Notional amount 1,150,000,000 1,150,000,000
2027    
Derivative [Line Items]    
Notional amount 375,000,000 375,000,000
2028    
Derivative [Line Items]    
Notional amount 325,000,000 325,000,000
2029    
Derivative [Line Items]    
Notional amount 100,000,000 100,000,000
2031    
Derivative [Line Items]    
Notional amount $ 300,000,000 $ 300,000,000
v3.19.1
Derivative Financial Instruments - Narrative (Details)
12 Months Ended
Dec. 31, 2018
USD ($)
Dec. 31, 2015
USD ($)
agreement
Dec. 31, 2014
USD ($)
Mar. 31, 2019
USD ($)
Derivative [Line Items]        
Number of interest rate cap contracts purchased | agreement   2    
1:3 basis swaps        
Derivative [Line Items]        
Weighted average basis point paid 0.094%     0.095%
Notional amount $ 10,000,000,000     $ 9,750,000,000
Swaption        
Derivative [Line Items]        
Payments to enter into derivative instruments $ 4,600,000   $ 9,100,000  
Notional amount       $ 1,000,000
Interest rate caps        
Derivative [Line Items]        
Payments to enter into derivative instruments   $ 2,900,000    
Notional amount   275,000,000.0    
Interest Rate Cap 1 | Interest rate caps        
Derivative [Line Items]        
Notional amount   $ 125,000,000.0    
Interest rate cap strike rate   2.50%    
Interest Rate Cap 2 | Interest rate caps        
Derivative [Line Items]        
Notional amount   $ 150,000,000.0    
Interest rate cap strike rate   4.99%    
v3.19.1
Derivative Financial Instruments - Schedule of Interest Rate Swaps, Floor Income Hedge (Details) - Interest rate swaps - floor income hedges - Interest Rate Swap [Member] - USD ($)
Mar. 31, 2019
Dec. 31, 2018
Derivative [Line Items]    
Notional amount $ 3,700,000,000 $ 5,575,000,000
Weighted average fixed rate paid by the Company 1.25% 1.18%
2019    
Derivative [Line Items]    
Notional amount $ 1,500,000,000 $ 3,250,000,000
Weighted average fixed rate paid by the Company 0.98% 0.97%
2020    
Derivative [Line Items]    
Notional amount $ 1,500,000,000 $ 1,500,000,000
Weighted average fixed rate paid by the Company 1.01% 1.01%
2021    
Derivative [Line Items]    
Notional amount $ 100,000,000 $ 100,000,000
Weighted average fixed rate paid by the Company 2.95% 2.95%
2023    
Derivative [Line Items]    
Notional amount $ 400,000,000 $ 400,000,000
Weighted average fixed rate paid by the Company 2.24% 2.24%
2024    
Derivative [Line Items]    
Notional amount $ 200,000,000 $ 300,000,000
Weighted average fixed rate paid by the Company 2.27% 2.28%
2027    
Derivative [Line Items]    
Notional amount $ 0 $ 25,000,000
Weighted average fixed rate paid by the Company 0.00% 2.35%
v3.19.1
Derivative Financial Instruments - Schedule of Interest Rate Swaps, Floor Income Hedges (Details)
Mar. 31, 2019
USD ($)
Swaption  
Derivative [Line Items]  
Notional amount $ 1,000,000
Weighted average fixed rate paid by the Company 3.21%
Swaption August 2024  
Derivative [Line Items]  
Notional amount $ 750,000
Weighted average fixed rate paid by the Company 3.28%
Swaption September 2024  
Derivative [Line Items]  
Notional amount $ 250,000
Weighted average fixed rate paid by the Company 3.00%
v3.19.1
Derivative Financial Instruments - Schedule of Derivatives as Reflected on Balance Sheet (Details) - USD ($)
$ in Thousands
Mar. 31, 2019
Dec. 31, 2018
Derivatives, Fair Value [Line Items]    
Fair value of asset derivatives $ 168 $ 1,818
Fair value of asset derivatives    
Derivatives, Fair Value [Line Items]    
Fair value of asset derivatives 168 1,818
Fair value of asset derivatives | Swaption    
Derivatives, Fair Value [Line Items]    
Fair value of asset derivatives 90 1,465
Fair value of asset derivatives | Interest rate caps    
Derivatives, Fair Value [Line Items]    
Fair value of asset derivatives 78 353
Fair value of liability derivatives    
Derivatives, Fair Value [Line Items]    
Fair value of derivative instruments 0 0
Fair value of liability derivatives | Swaption    
Derivatives, Fair Value [Line Items]    
Fair value of derivative instruments 0 0
Fair value of liability derivatives | Interest rate caps    
Derivatives, Fair Value [Line Items]    
Fair value of derivative instruments $ 0 $ 0
v3.19.1
Derivative Financial Instruments - Schedule of Income Statement Impact (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Derivative Instruments, Gain (Loss) [Line Items]    
Derivative settlements, net $ 19,035 $ 6,766
Other Income    
Derivative Instruments, Gain (Loss) [Line Items]    
Derivative settlements, net 19,035 6,766
Change in fair value (30,574) 60,033
Derivative market value adjustments and derivative settlements, net - (expense) income (11,539) 66,799
1:3 basis swaps | Other Income    
Derivative Instruments, Gain (Loss) [Line Items]    
Derivative settlements, net 2,334 (1,664)
Change in fair value (2,212) 13,297
Interest rate swaps - floor income hedges | Other Income    
Derivative Instruments, Gain (Loss) [Line Items]    
Derivative settlements, net 16,701 8,590
Change in fair value (26,712) 44,201
Interest rate swaps - hybrid debt hedges | Other Income    
Derivative Instruments, Gain (Loss) [Line Items]    
Derivative settlements, net 0 (160)
Change in fair value 0 1,462
Interest rate swap options - floor income hedges | Other Income    
Derivative Instruments, Gain (Loss) [Line Items]    
Change in fair value (1,376) 747
Interest rate caps | Other Income    
Derivative Instruments, Gain (Loss) [Line Items]    
Change in fair value $ (274) $ 326
v3.19.1
Investments and Notes Receivable (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Mar. 31, 2019
Dec. 31, 2018
Jan. 01, 2019
Investments (at fair value):      
Amortized cost $ 47,994 $ 47,931  
Gross unrealized gains 4,673 5,109  
Gross unrealized losses 0 0  
Fair value 52,667 53,040  
Equity securities      
Amortized cost 13,405 12,909  
Gross unrealized gains 6,002 5,145  
Gross unrealized losses (1,037) (407)  
Fair value 18,370 17,647  
Total investments (at fair value)      
Marketable Securities, Amortized Cost 61,399 60,840  
Gross unrealized gains 10,675 10,254  
Gross unrealized losses (1,037) (407)  
Fair value 71,037 70,687  
Other Investments and Notes Receivable (not measured at fair value):      
Other Investments, Total 159,475 178,683  
Investments And Notes Receivables 230,512 249,370 $ 226,236
Other Investments and Notes Receivable (not measured at fair value): | Venture capital and funds:      
Other Investments and Notes Receivable (not measured at fair value):      
Measurement alternative 71,129 70,939  
Equity method 15,714 19,230  
Other 800 900  
Other Investments, Total 87,643 91,069  
Other Investments and Notes Receivable (not measured at fair value): | Real estate:      
Other Investments and Notes Receivable (not measured at fair value):      
Equity method 39,489 29,168  
Other 9,193 34,211  
Other Investments, Total 48,682 63,379  
Other Investments and Notes Receivable (not measured at fair value): | Notes receivable      
Other Investments and Notes Receivable (not measured at fair value):      
Other Investments, Total 16,183 16,373  
Other Investments and Notes Receivable (not measured at fair value): | Tax liens and affordable housing      
Other Investments and Notes Receivable (not measured at fair value):      
Other Investments, Total $ 6,967 $ 7,862  
v3.19.1
Intangible Assets - Schedule of Intangible Assets (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Dec. 31, 2018
Finite-Lived Intangible Assets [Line Items]      
Weighted average remaining useful life 81 months    
Amortizable intangible assets, net $ 105,795   $ 114,290
Amortization of intangible assets $ 8,500 $ 6,200  
Customer relationships      
Finite-Lived Intangible Assets [Line Items]      
Weighted average remaining useful life 82 months    
Amortizable intangible assets, net $ 91,818   98,484
Accumulated amortization of intangible assets $ 40,635   33,968
Trade names      
Finite-Lived Intangible Assets [Line Items]      
Weighted average remaining useful life 88 months    
Amortizable intangible assets, net $ 10,020   10,868
Accumulated amortization of intangible assets $ 6,672   5,825
Computer software      
Finite-Lived Intangible Assets [Line Items]      
Weighted average remaining useful life 21 months    
Amortizable intangible assets, net $ 3,957   4,938
Accumulated amortization of intangible assets $ 9,268   $ 15,420
v3.19.1
Intangible Assets - Amortization Expense (Details) - USD ($)
$ in Thousands
Mar. 31, 2019
Dec. 31, 2018
Intangible Assets, Net (Excluding Goodwill) [Abstract]    
2019 (April 1 - December 31) $ 24,263  
2020 29,515  
2021 18,761  
2022 7,172  
2023 6,925  
2024 and thereafter 19,159  
Amortizable intangible assets, net $ 105,795 $ 114,290
v3.19.1
Goodwill (Details) - USD ($)
$ in Thousands
Mar. 31, 2019
Dec. 31, 2018
Goodwill [Line Items]    
Goodwill $ 156,912 $ 156,912
Loan servicing and systems revenue    
Goodwill [Line Items]    
Goodwill 23,639 23,639
Education technology, services, and payment processing revenue    
Goodwill [Line Items]    
Goodwill 70,278 70,278
Communications    
Goodwill [Line Items]    
Goodwill 21,112 21,112
Asset Generation and Management    
Goodwill [Line Items]    
Goodwill 41,883 41,883
Corporate and Other Activities    
Goodwill [Line Items]    
Goodwill $ 0 $ 0
v3.19.1
Property and Equipment (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Dec. 31, 2018
Jan. 01, 2019
Property, Plant and Equipment [Line Items]        
Property and equipment, net $ 335,070   $ 344,784 $ 327,810
Depreciation $ 15,700 $ 12,200    
Computer equipment and software | Minimum        
Property, Plant and Equipment [Line Items]        
Useful life 1 year   1 year  
Computer equipment and software | Maximum        
Property, Plant and Equipment [Line Items]        
Useful life 5 years   5 years  
Building and building improvements | Minimum        
Property, Plant and Equipment [Line Items]        
Useful life 5 years      
Building and building improvements | Maximum        
Property, Plant and Equipment [Line Items]        
Useful life 48 years      
Office furniture and equipment | Minimum        
Property, Plant and Equipment [Line Items]        
Useful life 1 year      
Office furniture and equipment | Maximum        
Property, Plant and Equipment [Line Items]        
Useful life 10 years      
Leasehold improvements | Minimum        
Property, Plant and Equipment [Line Items]        
Useful life 1 year      
Leasehold improvements | Maximum        
Property, Plant and Equipment [Line Items]        
Useful life 15 years      
Transportation equipment | Minimum        
Property, Plant and Equipment [Line Items]        
Useful life 5 years   4 years  
Transportation equipment | Maximum        
Property, Plant and Equipment [Line Items]        
Useful life 10 years   10 years  
Network plant and fiber | Minimum        
Property, Plant and Equipment [Line Items]        
Useful life     5 years  
Network plant and fiber | Maximum        
Property, Plant and Equipment [Line Items]        
Useful life     15 years  
Customer located property | Minimum        
Property, Plant and Equipment [Line Items]        
Useful life     3 years  
Customer located property | Maximum        
Property, Plant and Equipment [Line Items]        
Useful life     7 years  
Central office | Minimum        
Property, Plant and Equipment [Line Items]        
Useful life     5 years  
Central office | Maximum        
Property, Plant and Equipment [Line Items]        
Useful life     15 years  
Other | Minimum        
Property, Plant and Equipment [Line Items]        
Useful life     1 year  
Other | Maximum        
Property, Plant and Equipment [Line Items]        
Useful life     39 years  
Non-communications        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross $ 224,174   $ 231,995  
Accumulated depreciation (129,747)   (123,003)  
Property and equipment, net 94,427   108,992  
Non-communications | Computer equipment and software        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 145,600   137,705  
Non-communications | Building and building improvements        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 37,526   50,138  
Non-communications | Office furniture and equipment        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 23,169   22,796  
Non-communications | Leasehold improvements        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 8,844   9,327  
Non-communications | Transportation equipment        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 5,067   5,123  
Non-communications | Land        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 1,400   3,328  
Non-communications | Construction in progress        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 2,568   3,578  
Communications        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 285,823   273,865  
Accumulated depreciation (45,180)   (38,073)  
Property and equipment, net 240,643   235,792  
Communications | Computer equipment and software        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 5,035   4,943  
Communications | Transportation equipment        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 6,685   6,580  
Communications | Land        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 70   70  
Communications | Construction in progress        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 5,256   6,344  
Communications | Network plant and fiber        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 225,570   215,787  
Communications | Customer located property        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 23,470   21,234  
Communications | Central office        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross 16,443   15,688  
Communications | Other        
Property, Plant and Equipment [Line Items]        
Property and equipment, gross $ 3,294   $ 3,219  
v3.19.1
Earnings per Common Share (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Earnings Per Share, Diluted, by Common Class, Including Two Class Method [Line Items]    
Net income attributable to Nelnet, Inc. $ 41,591 $ 113,925
Weighted average common shares outstanding - basic and diluted (in shares) 40,373,295 40,950,528
Earnings per share - basic and diluted (in dollars per share) $ 1.03 $ 2.78
Common shareholders    
Earnings Per Share, Diluted, by Common Class, Including Two Class Method [Line Items]    
Net income attributable to Nelnet, Inc. $ 41,057 $ 112,788
Weighted average common shares outstanding - basic and diluted (in shares) 39,855,122 40,541,870
Earnings per share - basic and diluted (in dollars per share) $ 1.03 $ 2.78
Unvested restricted stock shareholders    
Earnings Per Share, Diluted, by Common Class, Including Two Class Method [Line Items]    
Net income attributable to Nelnet, Inc. $ 534 $ 1,137
Weighted average common shares outstanding - basic and diluted (in shares) 518,173 408,658
Earnings per share - basic and diluted (in dollars per share) $ 1.03 $ 2.78
v3.19.1
Segment Reporting (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Dec. 31, 2018
Segment Reporting Information [Line Items]      
Total interest income $ 250,586 $ 202,857  
Interest expense 191,770 135,550  
Net interest income 58,816 67,307  
Less provision for loan losses 7,000 4,000  
Net interest income after provision for loan losses 51,816 63,307  
Other income:      
Intersegment servicing revenue 0 0  
Other income 9,067 18,557  
Derivative settlements, net 19,035 6,766  
Derivative market value and foreign currency transaction adjustments, net (30,574) 60,033  
Total other income 206,128 254,907  
Cost of services:      
Cost of services 25,818 17,400  
Operating expenses:      
Salaries and benefits 111,059 96,643  
Depreciation and amortization 24,213 18,457  
Loan servicing fees to third parties 2,893 3,136  
Other expenses 40,923 33,417  
Intersegment expenses, net 0 0  
Total operating expenses 179,088 151,653  
Income before income taxes 53,038 149,161  
Income tax (expense) benefit (11,391) (35,976)  
Net income 41,647 113,185  
Net income attributable to noncontrolling interests (56) 740  
Net income attributable to Nelnet, Inc. 41,591 113,925  
Total assets 24,721,927 23,898,402 $ 25,220,968
Operating Segments | Loan Servicing and Systems      
Segment Reporting Information [Line Items]      
Total interest income 497 257  
Interest expense 0 0  
Net interest income 497 257  
Less provision for loan losses 0 0  
Net interest income after provision for loan losses 497 257  
Other income:      
Intersegment servicing revenue 12,217 10,771  
Other income 2,074 1,292  
Derivative settlements, net 0 0  
Derivative market value and foreign currency transaction adjustments, net 0 0  
Total other income 129,189 112,204  
Cost of services:      
Cost of services 0 0  
Operating expenses:      
Salaries and benefits 66,220 58,537  
Depreciation and amortization 8,871 6,069  
Loan servicing fees to third parties 0 0  
Other expenses 18,928 14,463  
Intersegment expenses, net 13,758 13,356  
Total operating expenses 107,777 92,425  
Income before income taxes 21,909 20,036  
Income tax (expense) benefit (5,258) (5,003)  
Net income 16,651 15,033  
Net income attributable to noncontrolling interests 0 808  
Net income attributable to Nelnet, Inc. 16,651 15,841  
Total assets 273,065 281,208  
Operating Segments | Education Technology, Services, and Payment Processing      
Segment Reporting Information [Line Items]      
Total interest income 2,017 665  
Interest expense 8 0  
Net interest income 2,009 665  
Less provision for loan losses 0 0  
Net interest income after provision for loan losses 2,009 665  
Other income:      
Intersegment servicing revenue 0 0  
Other income 0 0  
Derivative settlements, net 0 0  
Derivative market value and foreign currency transaction adjustments, net 0 0  
Total other income 79,159 60,221  
Cost of services:      
Cost of services 21,059 13,683  
Operating expenses:      
Salaries and benefits 23,008 19,067  
Depreciation and amortization 3,510 3,341  
Loan servicing fees to third parties 0 0  
Other expenses 5,311 4,624  
Intersegment expenses, net 3,299 2,567  
Total operating expenses 35,128 29,599  
Income before income taxes 24,981 17,604  
Income tax (expense) benefit (5,995) (4,225)  
Net income 18,986 13,379  
Net income attributable to noncontrolling interests 0 0  
Net income attributable to Nelnet, Inc. 18,986 13,379  
Total assets 294,019 193,283  
Operating Segments | Communications      
Segment Reporting Information [Line Items]      
Total interest income 2 1  
Interest expense 0 2,509  
Net interest income 2 (2,508)  
Less provision for loan losses 0 0  
Net interest income after provision for loan losses 2 (2,508)  
Other income:      
Intersegment servicing revenue 0 0  
Other income 125 0  
Derivative settlements, net 0 0  
Derivative market value and foreign currency transaction adjustments, net 0 0  
Total other income 14,668 9,189  
Cost of services:      
Cost of services 4,759 3,717  
Operating expenses:      
Salaries and benefits 4,737 4,063  
Depreciation and amortization 7,362 4,921  
Loan servicing fees to third parties 0 0  
Other expenses 3,477 2,638  
Intersegment expenses, net 664 605  
Total operating expenses 16,240 12,227  
Income before income taxes (6,329) (9,263)  
Income tax (expense) benefit 1,519 2,223  
Net income (4,810) (7,040)  
Net income attributable to noncontrolling interests 0 0  
Net income attributable to Nelnet, Inc. (4,810) (7,040)  
Total assets 297,196 228,750  
Operating Segments | Asset Generation and Management      
Segment Reporting Information [Line Items]      
Total interest income 246,867 200,334  
Interest expense 188,799 134,233  
Net interest income 58,068 66,101  
Less provision for loan losses 7,000 4,000  
Net interest income after provision for loan losses 51,068 62,101  
Other income:      
Intersegment servicing revenue 0 0  
Other income 3,525 3,351  
Derivative settlements, net 19,035 6,926  
Derivative market value and foreign currency transaction adjustments, net (30,574) 58,571  
Total other income (8,014) 68,848  
Cost of services:      
Cost of services 0 0  
Operating expenses:      
Salaries and benefits 378 382  
Depreciation and amortization 0 0  
Loan servicing fees to third parties 2,893 3,136  
Other expenses 944 848  
Intersegment expenses, net 12,287 10,865  
Total operating expenses 16,502 15,231  
Income before income taxes 26,552 115,718  
Income tax (expense) benefit (6,372) (27,773)  
Net income 20,180 87,945  
Net income attributable to noncontrolling interests 0 0  
Net income attributable to Nelnet, Inc. 20,180 87,945  
Total assets 23,475,113 22,804,734  
Operating Segments | Corporate and Other Activities      
Segment Reporting Information [Line Items]      
Total interest income 2,053 4,751  
Interest expense 3,814 1,958  
Net interest income (1,761) 2,793  
Less provision for loan losses 0 0  
Net interest income after provision for loan losses (1,761) 2,793  
Other income:      
Intersegment servicing revenue 0 0  
Other income 3,344 13,914  
Derivative settlements, net 0 (160)  
Derivative market value and foreign currency transaction adjustments, net 0 1,462  
Total other income 3,344 15,216  
Cost of services:      
Cost of services 0 0  
Operating expenses:      
Salaries and benefits 16,716 14,594  
Depreciation and amortization 4,469 4,126  
Loan servicing fees to third parties 0 0  
Other expenses 12,262 10,845  
Intersegment expenses, net (17,791) (16,622)  
Total operating expenses 15,656 12,943  
Income before income taxes (14,073) 5,066  
Income tax (expense) benefit 4,716 (1,199)  
Net income (9,357) 3,867  
Net income attributable to noncontrolling interests (56) (68)  
Net income attributable to Nelnet, Inc. (9,413) 3,799  
Total assets 546,987 718,251  
Eliminations      
Segment Reporting Information [Line Items]      
Total interest income (851) (3,150)  
Interest expense (851) (3,150)  
Net interest income 0 0  
Less provision for loan losses 0 0  
Net interest income after provision for loan losses 0 0  
Other income:      
Intersegment servicing revenue (12,217) (10,771)  
Other income 0 0  
Derivative settlements, net 0 0  
Derivative market value and foreign currency transaction adjustments, net 0 0  
Total other income (12,217) (10,771)  
Cost of services:      
Cost of services 0 0  
Operating expenses:      
Salaries and benefits 0 0  
Depreciation and amortization 0 0  
Loan servicing fees to third parties 0 0  
Other expenses 0 0  
Intersegment expenses, net (12,217) (10,771)  
Total operating expenses (12,217) (10,771)  
Income before income taxes 0 0  
Income tax (expense) benefit 0 0  
Net income 0 0  
Net income attributable to noncontrolling interests 0 0  
Net income attributable to Nelnet, Inc. 0 0  
Total assets (164,453) (327,824)  
Loan servicing and systems revenue      
Other income:      
Revenue 114,898 100,141  
Loan servicing and systems revenue | Operating Segments | Loan Servicing and Systems      
Other income:      
Revenue 114,898 100,141  
Loan servicing and systems revenue | Operating Segments | Education Technology, Services, and Payment Processing      
Other income:      
Revenue 0 0  
Loan servicing and systems revenue | Operating Segments | Communications      
Other income:      
Revenue 0 0  
Loan servicing and systems revenue | Operating Segments | Asset Generation and Management      
Other income:      
Revenue 0 0  
Loan servicing and systems revenue | Operating Segments | Corporate and Other Activities      
Other income:      
Revenue 0 0  
Loan servicing and systems revenue | Eliminations      
Other income:      
Revenue 0 0  
Education technology, services, and payment processing revenue      
Other income:      
Revenue 79,159 60,221  
Cost of services:      
Cost of services 21,059 13,683  
Education technology, services, and payment processing revenue | Operating Segments | Loan Servicing and Systems      
Other income:      
Revenue 0 0  
Cost of services:      
Cost of services 0 0  
Education technology, services, and payment processing revenue | Operating Segments | Education Technology, Services, and Payment Processing      
Other income:      
Revenue 79,159 60,221  
Cost of services:      
Cost of services 21,059 13,683  
Education technology, services, and payment processing revenue | Operating Segments | Communications      
Other income:      
Revenue 0 0  
Cost of services:      
Cost of services 0 0  
Education technology, services, and payment processing revenue | Operating Segments | Asset Generation and Management      
Other income:      
Revenue 0 0  
Cost of services:      
Cost of services 0 0  
Education technology, services, and payment processing revenue | Operating Segments | Corporate and Other Activities      
Other income:      
Revenue 0 0  
Cost of services:      
Cost of services 0 0  
Education technology, services, and payment processing revenue | Eliminations      
Other income:      
Revenue 0 0  
Cost of services:      
Cost of services 0 0  
Communications Services      
Other income:      
Revenue 14,543 9,189  
Cost of services:      
Cost of services 4,759 3,717  
Communications Services | Operating Segments | Loan Servicing and Systems      
Other income:      
Revenue 0 0  
Cost of services:      
Cost of services 0 0  
Communications Services | Operating Segments | Education Technology, Services, and Payment Processing      
Other income:      
Revenue 0 0  
Cost of services:      
Cost of services 0 0  
Communications Services | Operating Segments | Communications      
Other income:      
Revenue 14,543 9,189  
Cost of services:      
Cost of services 4,759 3,717  
Communications Services | Operating Segments | Asset Generation and Management      
Other income:      
Revenue 0 0  
Cost of services:      
Cost of services 0 0  
Communications Services | Operating Segments | Corporate and Other Activities      
Other income:      
Revenue 0 0  
Cost of services:      
Cost of services 0 0  
Communications Services | Eliminations      
Other income:      
Revenue 0 0  
Cost of services:      
Cost of services $ 0 $ 0  
v3.19.1
Disaggregated Revenue and Deferred Revenue - Schedule of Disaggregation of Revenue (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Communications revenue    
Disaggregation of Revenue [Line Items]    
Revenue $ 14,543 $ 9,189
Residential revenue    
Disaggregation of Revenue [Line Items]    
Revenue 11,065 6,747
Business revenue    
Disaggregation of Revenue [Line Items]    
Revenue 3,414 2,381
Other    
Disaggregation of Revenue [Line Items]    
Revenue 64 61
Loan servicing and systems revenue    
Disaggregation of Revenue [Line Items]    
Revenue 114,898 100,141
Government servicing - Nelnet    
Disaggregation of Revenue [Line Items]    
Revenue 39,640 39,327
Government servicing - Great Lakes    
Disaggregation of Revenue [Line Items]    
Revenue 47,077 30,754
Private education and consumer loan servicing    
Disaggregation of Revenue [Line Items]    
Revenue 9,480 13,101
FFELP servicing    
Disaggregation of Revenue [Line Items]    
Revenue 6,695 7,691
Software services    
Disaggregation of Revenue [Line Items]    
Revenue 9,741 7,589
Outsourced services and other    
Disaggregation of Revenue [Line Items]    
Revenue 2,265 1,679
Education technology, services, and payment processing revenue    
Disaggregation of Revenue [Line Items]    
Revenue 79,159 60,221
Tuition payment plan services    
Disaggregation of Revenue [Line Items]    
Revenue 30,173 23,043
Payment processing    
Disaggregation of Revenue [Line Items]    
Revenue 28,979 19,926
Education technology and services    
Disaggregation of Revenue [Line Items]    
Revenue 19,709 16,975
Other    
Disaggregation of Revenue [Line Items]    
Revenue 298 277
Communications revenue    
Disaggregation of Revenue [Line Items]    
Revenue 14,543 9,189
Internet    
Disaggregation of Revenue [Line Items]    
Revenue 8,449 4,696
Television    
Disaggregation of Revenue [Line Items]    
Revenue 3,898 2,784
Telephone    
Disaggregation of Revenue [Line Items]    
Revenue 2,167 1,691
Other    
Disaggregation of Revenue [Line Items]    
Revenue $ 29 $ 18
v3.19.1
Disaggregated Revenue and Deferred Revenue - Schedule of Other Income by Component (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Disaggregation of Revenue [Line Items]    
Borrower late fee income $ 3,512 $ 2,983
(Loss) gain on investments and notes receivable, net (427) 8,688
Other 3,399 4,132
Other income 9,067 18,557
Management fee revenue    
Disaggregation of Revenue [Line Items]    
Revenue 1,872 1,161
Investment advisory fees    
Disaggregation of Revenue [Line Items]    
Revenue $ 711 $ 1,593
v3.19.1
Disaggregated Revenue and Deferred Revenue - Schedule of Changes in Liabilities from Contract with Customers (Details) - USD ($)
$ in Thousands
3 Months Ended
Mar. 31, 2019
Mar. 31, 2018
Contract With Customer Liability [Heading Roll Forward]    
Balance, beginning of period $ 39,122 $ 32,276
Deferral of revenue 24,080 17,050
Recognition of revenue (36,476) (26,802)
Other 27 191
Balance, end of period 26,753 22,715
Loan Servicing and Systems    
Contract With Customer Liability [Heading Roll Forward]    
Balance, beginning of period 4,413 4,968
Deferral of revenue 1,116 253
Recognition of revenue (1,582) (1,094)
Other 0 45
Balance, end of period 3,947 4,172
Education Technology, Services, and Payment Processing    
Contract With Customer Liability [Heading Roll Forward]    
Balance, beginning of period 30,556 24,164
Deferral of revenue 13,962 10,774
Recognition of revenue (26,049) (19,836)
Other 29 146
Balance, end of period 18,498 15,248
Communications    
Contract With Customer Liability [Heading Roll Forward]    
Balance, beginning of period 2,551 1,665
Deferral of revenue 8,266 5,375
Recognition of revenue (8,061) (5,213)
Other 0 0
Balance, end of period 2,756 1,827
Corporate and Other Activities    
Contract With Customer Liability [Heading Roll Forward]    
Balance, beginning of period 1,602 1,479
Deferral of revenue 736 648
Recognition of revenue (784) (659)
Other (2) 0
Balance, end of period $ 1,552 $ 1,468
v3.19.1
Major Customer (Details) - USD ($)
$ in Thousands
2 Months Ended 3 Months Ended
Mar. 31, 2018
Mar. 31, 2019
Mar. 31, 2018
Great Lakes Educational Loan Service      
Concentration Risk [Line Items]      
Acquiree revenue since acquisition $ 30,800 $ 47,100  
Government servicing - Nelnet      
Concentration Risk [Line Items]      
Revenue   39,640 $ 39,327
Government servicing - Nelnet | Concentration Risk Dollar Value      
Concentration Risk [Line Items]      
Revenue   $ 39,600 $ 39,300
v3.19.1
Fair Value of Financial Instruments (Details) - USD ($)
$ in Thousands
Mar. 31, 2019
Jan. 01, 2019
Dec. 31, 2018
Mar. 31, 2018
Dec. 31, 2017
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value $ 71,037   $ 70,687    
Derivative instruments 168   1,818    
Total assets 71,205   72,505    
Financial assets:          
Loans receivable 21,946,153   22,377,142    
Total cash and cash equivalents 74,881 $ 120,701 121,347 $ 69,286 $ 66,752
Restricted cash - due to customers 216,471   369,678 $ 128,515 $ 187,121
Accrued interest receivable 715,838   679,197    
Derivative instruments 168   1,818    
Financial liabilities:          
Bonds and notes payable 21,835,723 $ 22,185,558 22,218,740    
Accrued interest payable 62,158   61,679    
Due to customers 216,471   369,678    
Level 1          
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value 3,193   2,826    
Derivative instruments 0   0    
Total assets 3,193   2,826    
Level 2          
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value 52,563   52,936    
Derivative instruments 168   1,818    
Total assets 52,731   54,754    
Fair value          
Financial assets:          
Loans receivable 23,064,973   23,521,171    
Total cash and cash equivalents 74,881   121,347    
Investments (at fair value) 71,037   70,687    
Notes receivable 16,183   16,373    
Restricted cash 760,273   701,366    
Restricted cash - due to customers 216,471   369,678    
Accrued interest receivable 715,838   679,197    
Derivative instruments 168   1,818    
Financial liabilities:          
Bonds and notes payable 21,939,779   22,270,462    
Accrued interest payable 62,158   61,679    
Due to customers 216,471   369,678    
Fair value | Level 1          
Financial assets:          
Loans receivable 0   0    
Total cash and cash equivalents 74,881   121,347    
Investments (at fair value) 3,193   2,826    
Notes receivable 0   0    
Restricted cash 760,273   701,366    
Restricted cash - due to customers 216,471   369,678    
Accrued interest receivable 0   0    
Derivative instruments 0   0    
Financial liabilities:          
Bonds and notes payable 0   0    
Accrued interest payable 0   0    
Due to customers 216,471   369,678    
Fair value | Level 2          
Financial assets:          
Loans receivable 0   0    
Total cash and cash equivalents 0   0    
Investments (at fair value) 52,563   52,936    
Notes receivable 16,183   16,373    
Restricted cash 0   0    
Restricted cash - due to customers 0   0    
Accrued interest receivable 715,838   679,197    
Derivative instruments 168   1,818    
Financial liabilities:          
Bonds and notes payable 21,939,779   22,270,462    
Accrued interest payable 62,158   61,679    
Due to customers 0   0    
Fair value | Level 3          
Financial assets:          
Loans receivable 23,064,973   23,521,171    
Total cash and cash equivalents 0   0    
Investments (at fair value) 0   0    
Notes receivable 0   0    
Restricted cash 0   0    
Restricted cash - due to customers 0   0    
Accrued interest receivable 0   0    
Derivative instruments 0   0    
Financial liabilities:          
Bonds and notes payable 0   0    
Accrued interest payable 0   0    
Due to customers 0   0    
Carrying value          
Financial assets:          
Loans receivable 21,946,153   22,377,142    
Total cash and cash equivalents 74,881   121,347    
Investments (at fair value) 71,037   70,687    
Notes receivable 16,183   16,373    
Restricted cash 760,273   701,366    
Restricted cash - due to customers 216,471   369,678    
Accrued interest receivable 715,838   679,197    
Derivative instruments 168   1,818    
Financial liabilities:          
Bonds and notes payable 21,835,723   22,218,740    
Accrued interest payable 62,158   61,679    
Due to customers 216,471   369,678    
Student loan and other asset-backed securities - available-for-sale          
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value 52,563   52,936    
Student loan and other asset-backed securities - available-for-sale | Level 1          
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value 0   0    
Student loan and other asset-backed securities - available-for-sale | Level 2          
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value 52,563   52,936    
Equity securities          
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value 3,089   2,722    
Equity securities | Level 1          
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value 3,089   2,722    
Equity securities | Level 2          
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value 0   0    
Equity securities measured at net asset value          
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value 15,281   14,925    
Debt securities - available-for-sale          
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value 104   104    
Debt securities - available-for-sale | Level 1          
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value 104   104    
Debt securities - available-for-sale | Level 2          
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]          
Fair value $ 0   $ 0    
v3.19.1
Label Element Value
Cumulative Effect of New Accounting Principle in Period of Adoption us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption $ (6,077,000)
Cumulative Effect of New Accounting Principle in Period of Adoption us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption 1,264,000
Retained Earnings [Member]  
Cumulative Effect of New Accounting Principle in Period of Adoption us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption 2,007,000
AOCI Attributable to Parent [Member]  
Cumulative Effect of New Accounting Principle in Period of Adoption us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption $ (743,000)