SALESFORCE, INC., 10-K filed on 3/5/2025
Annual Report
v3.25.0.1
Cover - USD ($)
shares in Millions, $ in Billions
 12 Months Ended
Jan. 31, 2025
Feb. 28, 2025
Jul. 31, 2024
Cover [Abstract]      
Document Type 10-K    
Document Annual Report true    
Document Period End Date Jan. 31, 2025    
Current Fiscal Year End Date --01-31    
Document Transition Report false    
Entity File Number 001-32224    
Entity Registrant Name Salesforce, Inc.    
Entity Incorporation, State or Country Code DE    
Entity Tax Identification Number 94-3320693    
Entity Address, Address Line One Salesforce Tower    
Entity Address, Address Line Two 415 Mission Street, 3rd Fl    
Entity Address, City or Town San Francisco    
Entity Address, State or Province CA    
Entity Address, Postal Zip Code 94105    
City Area Code 415    
Local Phone Number 901-7000    
Title of 12(b) Security Common Stock, par value $0.001 per share    
Trading Symbol CRM    
Security Exchange Name NYSE    
Entity Well-known Seasoned Issuer Yes    
Entity Voluntary Filers No    
Entity Current Reporting Status Yes    
Entity Interactive Data Current Yes    
Entity Filer Category Large Accelerated Filer    
Entity Small Business false    
Entity Emerging Growth Company false    
ICFR Auditor Attestation Flag true    
Document Financial Statement Error Correction [Flag] false    
Entity Shell Company false    
Entity Public Float     $ 206.5
Entity Common Stock, Shares Outstanding   961  
Documents Incorporated by Reference
Portions of the Registrant’s definitive proxy statement for its 2025 Annual Meeting of Stockholders (the “Proxy Statement”), to be filed within 120 days of the Registrant’s fiscal year ended January 31, 2025, are incorporated by reference in Part III of this Annual Report on Form 10-K. Except with respect to information specifically incorporated by reference in this Form 10-K, the Proxy Statement is not deemed to be filed as part of this Form 10-K.
    
Entity Central Index Key 0001108524    
Amendment Flag false    
Document Fiscal Period Focus FY    
Document Fiscal Year Focus 2025    
v3.25.0.1
Audit Information
 12 Months Ended
Jan. 31, 2025
Audit Information [Abstract]  
Auditor Firm ID 42
Auditor Name Ernst & Young LLP
Auditor Location San Francisco, California
v3.25.0.1
Consolidated Balance Sheets - USD ($)
$ in Millions
Jan. 31, 2025
Jan. 31, 2024
Current assets:    
Cash and cash equivalents $ 8,848 $ 8,472
Marketable securities 5,184 5,722
Accounts receivable, net 11,945 11,414
Costs capitalized to obtain revenue contracts, net 1,971 1,905
Prepaid expenses and other current assets 1,779 1,561
Total current assets 29,727 29,074
Property and equipment, net 3,236 3,689
Operating lease right-of-use assets, net 2,157 2,366
Noncurrent costs capitalized to obtain revenue contracts, net 2,475 2,515
Strategic investments 4,852 4,848
Goodwill 51,283 48,620
Intangible assets acquired through business combinations, net 4,428 5,278
Deferred tax assets and other assets, net 4,770 3,433
Total assets 102,928 99,823
Current liabilities:    
Accounts payable, accrued expenses and other liabilities 6,658 6,111
Operating lease liabilities, current 579 518
Unearned revenue 20,743 19,003
Debt, current 0 999
Total current liabilities 27,980 26,631
Noncurrent debt 8,433 8,427
Noncurrent operating lease liabilities 2,380 2,644
Other noncurrent liabilities 2,962 2,475
Total liabilities 41,755 40,177
Commitments and contingencies (See Notes 6 and 14)
Stockholders’ equity:    
Preferred stock, $0.001 par value; 5 shares authorized and none issued and outstanding 0 0
Common stock, $0.001 par value; 1,600 shares authorized, 1,056 and 1,035 shares issued as of January 31, 2025 and 2024, respectively, and 962 and 971 shares outstanding as of January 31, 2025 and 2024, respectively 1 1
Treasury stock, at cost (19,507) (11,692)
Additional paid-in capital 64,576 59,841
Accumulated other comprehensive loss (266) (225)
Retained earnings 16,369 11,721
Total stockholders’ equity 61,173 59,646
Total liabilities and stockholders’ equity $ 102,928 $ 99,823
v3.25.0.1
Consolidated Balance Sheets (Parenthetical) - $ / shares
Jan. 31, 2025
Jan. 31, 2024
Statement of Financial Position [Abstract]    
Preferred stock, par value (in dollars per share) $ 0.001 $ 0.001
Preferred stock, shares authorized (in shares) 5,000,000 5,000,000
Preferred stock, shares issued (in shares) 0 0
Preferred stock, shares outstanding (in shares) 0 0
Common stock, par value (in dollars per share) $ 0.001 $ 0.001
Common stock, shares authorized (in shares) 1,600,000,000 1,600,000,000
Common stock, shares issued (in shares) 1,056,000,000 1,035,000,000
Common stock, shares outstanding (in shares) 962,000,000 971,000,000
v3.25.0.1
Consolidated Statements of Operations - USD ($)
shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Revenues:      
Total revenues $ 37,895 $ 34,857 $ 31,352
Cost of revenues:      
Total cost of revenues [1],[2] 8,643 8,541 8,360
Gross profit 29,252 26,316 22,992
Operating expenses:      
Research and development [1],[2] 5,493 4,906 5,055
Sales and marketing [1],[2] 13,257 12,877 13,526
General and administrative [1],[2] 2,836 2,534 2,553
Restructuring [1],[2] 461 988 828
Total operating expenses [1],[2] 22,047 21,305 21,962
Income from operations 7,205 5,011 1,030
Losses on strategic investments, net (121) (277) (239)
Other income (expense) 354 216 (131)
Income before provision for income taxes 7,438 4,950 660
Provision for income taxes (1,241) (814) (452)
Net income $ 6,197 $ 4,136 $ 208
Basic net income per share (in dollars per share) $ 6.44 $ 4.25 $ 0.21
Diluted net income per share (in dollars per share) $ 6.36 $ 4.20 $ 0.21
Shares used in computing basic net income per share (in shares) 962 974 992
Shares used in computing diluted net income per share (in shares) 974 984 997
Subscription and support      
Revenues:      
Total revenues $ 35,679 $ 32,537 $ 29,021
Cost of revenues:      
Total cost of revenues [1],[2] 6,198 6,177 5,821
Professional services and other      
Revenues:      
Total revenues 2,216 2,320 2,331
Cost of revenues:      
Total cost of revenues [1],[2] $ 2,445 $ 2,364 $ 2,539
[1] Amounts include amortization of intangible assets acquired through business combinations, as follows:
Fiscal Year Ended January 31,
202520242023
Cost of revenues$750 $978 $1,035 
Sales and marketing901 891 916 
[2] Amounts include stock-based compensation expense, as follows:
 Fiscal Year Ended January 31,
 202520242023
Cost of revenues$518 $431 $499 
Research and development1,091 972 1,136 
Sales and marketing1,205 1,062 1,256 
General and administrative367 299 368 
Restructuring 2 23 20 
v3.25.0.1
Consolidated Statements of Operations (Parenthetical) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Stock-based expenses $ 3,183 $ 2,787 $ 3,279
Cost of revenues      
Amortization of intangibles acquired through business combinations 750 978 1,035
Stock-based expenses 518 431 499
Research and development      
Stock-based expenses 1,091 972 1,136
Sales and marketing      
Amortization of intangibles acquired through business combinations 901 891 916
Stock-based expenses 1,205 1,062 1,256
General and administrative      
Stock-based expenses 367 299 368
Restructuring      
Stock-based expenses $ 2 $ 23 $ 20
v3.25.0.1
Consolidated Statements of Comprehensive Income - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Statement of Comprehensive Income [Abstract]      
Net income $ 6,197 $ 4,136 $ 208
Other comprehensive income (loss), net of reclassification adjustments:      
Foreign currency translation and other losses (66) (11) (35)
Unrealized gains (losses) on marketable securities and privately held debt securities 31 83 (94)
Other comprehensive income (loss), before tax (35) 72 (129)
Tax effect (6) (23) 21
Other comprehensive income (loss), net (41) 49 (108)
Comprehensive income $ 6,156 $ 4,185 $ 100
v3.25.0.1
Consolidated Statements of Stockholders’ Equity - USD ($)
shares in Millions, $ in Millions
Total
Common Stock
Treasury Stock
Additional Paid-in Capital
Accumulated Other Comprehensive Income/(Loss)
Retained Earnings
Beginning balance (in shares) at Jan. 31, 2022   989        
Beginning balance at Jan. 31, 2022 $ 58,131 $ 1 $ 0 $ 50,919 $ (166) $ 7,377
Beginning balance (in shares) at Jan. 31, 2022     0      
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Common stock issued (in shares)   20        
Common stock issued 849     849    
Common stock repurchased (in shares)     (28)      
Common stock repurchased (4,000)   $ (4,000)      
Stock-based compensation 3,279     3,279    
Other comprehensive income (loss), net of tax (108)       (108)  
Net income 208         208
Ending balance (in shares) at Jan. 31, 2023   1,009        
Ending balance at Jan. 31, 2023 58,359 $ 1 $ (4,000) 55,047 (274) 7,585
Ending balance (in shares) at Jan. 31, 2023     (28)      
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Common stock issued (in shares)   26        
Common stock issued 1,994     1,994    
Common stock repurchased (in shares)     (36)      
Common stock repurchased (7,692)   $ (7,692)      
Stock-based compensation 2,800     2,800    
Other comprehensive income (loss), net of tax 49       49  
Net income 4,136         4,136
Ending balance (in shares) at Jan. 31, 2024   1,035        
Ending balance at Jan. 31, 2024 59,646 $ 1 $ (11,692) 59,841 (225) 11,721
Ending balance (in shares) at Jan. 31, 2024     (64)      
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Common stock issued (in shares)   21        
Common stock issued 1,535     1,535    
Common stock repurchased (in shares)     (30)      
Common stock repurchased (7,815)   $ (7,815)      
Stock-based compensation 3,200     3,200    
Other comprehensive income (loss), net of tax (41)       (41)  
Net income 6,197         6,197
Cash dividends declared (1,549)         (1,549)
Ending balance (in shares) at Jan. 31, 2025   1,056        
Ending balance at Jan. 31, 2025 $ 61,173 $ 1 $ (19,507) $ 64,576 $ (266) $ 16,369
Ending balance (in shares) at Jan. 31, 2025     (94)      
v3.25.0.1
Consolidated Statements of Cash Flows - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Operating activities:      
Net income $ 6,197 $ 4,136 $ 208
Adjustments to reconcile net income to net cash provided by operating activities:      
Depreciation and amortization [1] 3,477 3,959 3,786
Amortization of costs capitalized to obtain revenue contracts, net 2,095 1,925 1,668
Stock-based compensation expense 3,183 2,787 3,279
Losses on strategic investments, net 121 277 239
Changes in assets and liabilities, net of business combinations:      
Accounts receivable, net (490) (659) (995)
Costs capitalized to obtain revenue contracts, net (2,121) (1,872) (2,345)
Prepaid expenses and other current assets and other assets (1,495) (843) (302)
Accounts payable and accrued expenses and other liabilities 1,089 (478) 528
Operating lease liabilities (548) (621) (699)
Unearned revenue 1,584 1,623 1,744
Net cash provided by operating activities 13,092 10,234 7,111
Investing activities:      
Business combinations, net of cash acquired (2,734) (82) (439)
Purchases of strategic investments (539) (496) (550)
Sales of strategic investments 126 108 355
Purchases of marketable securities (6,879) (3,761) (4,777)
Sales of marketable securities 4,143 1,511 1,771
Maturities of marketable securities 3,378 2,129 2,449
Capital expenditures (658) (736) (798)
Net cash used in investing activities (3,163) (1,327) (1,989)
Financing activities:      
Repurchases of common stock (7,829) (7,620) (4,000)
Proceeds from employee stock plans 1,540 1,954 861
Principal payments on financing obligations (603) (629) (419)
Repayments of debt (1,000) (1,182) (4)
Payments of dividends (1,537) 0 0
Net cash used in financing activities (9,429) (7,477) (3,562)
Effect of exchange rate changes (124) 26 (8)
Net increase in cash and cash equivalents 376 1,456 1,552
Cash and cash equivalents, beginning of period 8,472 7,016 5,464
Cash and cash equivalents, end of period 8,848 8,472 7,016
Cash paid during the period for:      
Interest 233 254 275
Income taxes, net of tax refunds $ 2,061 $ 1,027 $ 510
[1] Includes amortization of intangible assets acquired through business combinations, depreciation of fixed assets and amortization and impairment of right-of-use assets.
v3.25.0.1
Summary of Business and Significant Accounting Policies
 12 Months Ended
Jan. 31, 2025
Accounting Policies [Abstract]  
Summary of Business and Significant Accounting Policies Summary of Business and Significant Accounting Policies
Description of Business
Salesforce, Inc. (the “Company”) is a global leader in customer relationship management technology that brings companies and customers together. With the deeply unified Salesforce Platform, the Company delivers a single source of truth, connecting customer data with integrated artificial intelligence (“AI”) across systems, apps and devices to help companies sell, service, market and conduct commerce from anywhere. During the third quarter of fiscal 2025, the Company introduced Agentforce, a new layer of the trusted Salesforce Platform that enables companies to build and deploy AI agents that can respond to inputs, make decisions and take action autonomously across business functions. Agentforce includes a suite of customizable agents for use across sales, service, marketing and commerce. Since its founding in 1999, the Company has pioneered innovations in cloud, mobile, social, analytics and AI, enabling companies of every size and industry to transform their businesses in the digital-first world.
Fiscal Year
The Company’s fiscal year ends on January 31. References to fiscal 2025, for example, refer to the fiscal year ending January 31, 2025.
Use of Estimates
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions in the Company’s consolidated financial statements and notes thereto.
Significant estimates and assumptions made by management include the determination of:
•the standalone selling price (“SSP”) of performance obligations for revenue contracts with multiple performance obligations;
•the valuation of privately-held strategic investments;
•the fair value of assets acquired and liabilities assumed for business combinations;
•the recognition, measurement and valuation of current and deferred income taxes and uncertain tax positions;
•the useful lives of intangible assets; and
•the fair value of certain stock awards issued.
Actual results could differ materially from these estimates. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, which forms the basis for making judgments about the carrying values of assets and liabilities as well as income and expenses to be recognized.
Principles of Consolidation
The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.
Segments
The Company operates as one operating segment. Operating segments are defined as components of an enterprise for which separate financial information is evaluated regularly by the chief operating decision maker (“CODM”), who is the Company’s Chief Executive Officer, in deciding how to allocate resources and assess performance. Over the past few years, the Company has completed a number of acquisitions which have allowed the Company to expand its offerings, presence and reach in various market segments of the enterprise cloud computing market. While the Company has offerings in multiple enterprise cloud computing market segments, including as a result of the Company's acquisitions, and operates in multiple countries, the Company’s business operates in one operating segment because most of the Company's service offerings operate on the Salesforce Platform and are deployed in a nearly identical manner, and the Company’s CODM evaluates the Company’s financial information and resources, and assesses the performance of these resources, on a consolidated net income basis. Additionally, the measure of segment assets is reported on the balance sheet as total consolidated assets.
The Company’s significant segment expenses, which are the expenses included in operating income as well as losses on strategic investments, and other segment items, which includes other income (expense) and benefit from (provision for) income taxes, are included in the Company’s consolidated statement of operations. Additionally, further components of the Company’s measure of profit or loss, which is net income, are included throughout the Company’s financial statements.
Concentrations of Credit Risk, Significant Customers and Investments
The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, marketable securities and accounts receivable. The Company monitors and manages the overall exposure of its cash balances to individual financial institutions on an ongoing basis. The Company’s marketable securities portfolio consists primarily of investment-grade securities and the Company’s policies limit the amount of credit exposure to any one issuer. The Company does not require collateral for accounts receivable. The Company maintains an allowance for its doubtful accounts receivable for estimated credit losses. This allowance is based upon historical loss patterns, the number of days that billings are past due, an evaluation of the potential risk of loss associated with delinquent accounts and current market conditions and reasonable and supportable forecasts of future economic conditions to inform adjustments to historical loss patterns. The Company records the allowance against bad debt expense through the consolidated statements of operations, included in general and administrative expense, up to the amount of revenues recognized to date. Any incremental allowance is recorded as an offset to unearned revenue on the consolidated balance sheets. Receivables are written off and charged against the recorded allowance when the Company has exhausted collection efforts without success.
No single customer accounted for ten percent or more of accounts receivable as of January 31, 2025 and January 31, 2024. No single customer accounted for ten percent or more of total revenue during fiscal 2025, 2024 and 2023. As of January 31, 2025 and January 31, 2024, assets located outside the Americas were 17 percent and 16 percent of total assets, respectively. As of January 31, 2025 and January 31, 2024, assets located in the United States were 81 percent and 82 percent of total assets, respectively.
The Company is also exposed to concentrations of risk in its strategic investment portfolio, including within specific industries, as the Company primarily invests in enterprise cloud companies, technology startups and system integrators. As of January 31, 2025, the Company held four investments, all privately held, with carrying values that were individually greater than five percent of its total strategic investments portfolio and represented approximately 24 percent of the portfolio in the aggregate. As of January 31, 2024, the Company held two investments, both privately held, with carrying values that were individually greater than five percent of its strategic investments portfolio and represented approximately 16 percent of the portfolio in the aggregate.
Revenue Recognition
The Company derives its revenues from two sources: (1) subscription and support revenues and (2) professional services and other revenues. Subscription and support revenues include subscription fees from customers accessing the Company’s enterprise cloud computing services (collectively, “Cloud Services”), software license revenues from the sales of term software licenses and support revenues from the sales of support and updates beyond the basic subscription or software license sales. Professional services and other revenues include professional and advisory services for process mapping, project management and implementation services and training services.
Revenue is recognized upon transfer of control of promised products and services to customers in an amount that reflects the consideration the Company expects to receive in exchange for those products or services. If the consideration promised in a contract includes a variable amount, for example, overage fees, contingent fees or service level penalties, the Company includes an estimate of the amount it expects to receive for the total transaction price if it is probable that a significant reversal of cumulative revenue recognized will not occur.
The Company determines the amount of revenue to be recognized through the application of the following steps:
•identification of the contract, or contracts, with a customer;
•identification of the performance obligations in the contract;
•determination of the transaction price;
•allocation of the transaction price to the performance obligations in the contract; and
•recognition of revenue when or as the Company satisfies the performance obligations.
Subscription and Support Revenues
Subscription and support revenues are comprised of fees that provide customers with access to Cloud Services, software licenses and related support and updates during the term of the arrangement.
Cloud Services allow customers to use the Company's multi-tenant software without taking possession of the software. Revenue is generally recognized ratably over the contract term. Substantially all of the Company’s subscription service arrangements are noncancellable and do not contain refund-type provisions.
Subscription and support revenues also include revenues associated with term software licenses that provide the customer with a right to use the software as it exists when made available. Revenues from term software licenses are generally recognized
at the point in time when the software is made available to the customer. Revenue from software support and updates is recognized as the support and updates are provided, which is generally ratably over the contract term.
The Company typically invoices its customers annually and its payment terms provide that customers pay within 30 days of invoice. Amounts that have been invoiced are recorded in accounts receivable and in unearned revenue or revenue, depending on whether transfer of control to customers has occurred.
Professional Services and Other Revenues
The Company’s professional services contracts are either on a time and materials, fixed price or subscription basis. These revenues are recognized as the services are rendered for time and materials contracts, on a proportional performance basis for fixed price contracts or ratably over the contract term for subscription professional services contracts. Other revenues consist primarily of training revenues recognized as such services are performed.
Significant Judgments - Contracts with Multiple Performance Obligations
The Company enters into contracts with its customers that may include promises to transfer multiple performance obligations such as Cloud Services, software licenses, support and updates and professional services. A performance obligation is a promise in a contract with a customer to transfer products or services that are concluded to be distinct. Determining whether products and services are distinct performance obligations that should be accounted for separately or combined as one unit of accounting may require significant judgment.
Cloud Services, software licenses and support and updates services are generally concluded to be distinct because such offerings are often sold separately. In determining whether professional services are distinct, the Company considers the following factors for each professional services agreement: availability of the services from other vendors, the nature of the professional services, the timing of when the professional services contract was signed in comparison to the subscription start date and the contractual dependence of the service on the customer’s satisfaction with the professional services work. To date, the Company has concluded that professional services included in contracts with multiple performance obligations are distinct.
The Company allocates the transaction price to each performance obligation on a relative SSP basis. The SSP is the price at which the Company would sell a promised product or service separately to a customer. Judgment is required to determine the SSP for each distinct performance obligation.
The Company determines SSP by considering its overall pricing objectives and market conditions. Significant pricing practices taken into consideration include the Company’s discounting practices, the size and volume of the Company’s transactions, the customer demographic, the geographic area where services are sold, price lists, the Company's go-to-market strategy, historical and current sales and contract prices. In instances where the Company does not sell or price a product or service separately, the Company maximizes the use of observable inputs by using information that may include market conditions. As the Company’s go-to-market strategies evolve, the Company may modify its pricing practices in the future, which could result in changes to SSP.
In certain cases, the Company is able to establish SSP based on observable prices of products or services sold or priced separately in comparable circumstances to similar customers. The Company uses a single amount to estimate SSP when indicated by the distribution of its observable prices.
Alternatively, the Company uses a range of amounts to estimate SSP when the pricing practices or distribution of the observable prices are highly variable. The Company typically has more than one SSP for individual products and services due to the stratification of those products and services by customer size and geography.
Costs Capitalized to Obtain Revenue Contracts
The Company capitalizes incremental costs of obtaining revenue contracts related to noncancellable Cloud Services subscription, ongoing Cloud Services support and license support and updates. For contracts with term software licenses where revenue is recognized upfront when the software is made available to the customer, costs allocable to those licenses are expensed as they are incurred. Capitalized amounts consist primarily of sales commissions paid to the Company’s direct sales force. Capitalized amounts also include (1) amounts paid to employees other than the direct sales force who earn incentive payouts under annual compensation plans that are tied to the value of contracts acquired, (2) commissions paid to employees upon renewals of subscription and support contracts, (3) the associated payroll taxes and fringe benefit costs associated with the payments to the Company’s employees and (4) to a lesser extent, success fees paid to partners in emerging markets where the Company has a limited presence.
Costs capitalized related to new revenue contracts are amortized on a straight-line basis over four years, which is longer than the typical initial contract period, but reflects the estimated average period of benefit, including expected contract renewals. In arriving at this average period of benefit, the Company evaluates both qualitative and quantitative factors which included the estimated life cycles of its offerings and its customer attrition. Additionally, the Company amortizes capitalized costs for renewals and success fees paid to partners over two years.
The capitalized amounts are recoverable through future revenue streams under all noncancellable customer contracts. The Company periodically evaluates whether there have been any changes in its business, the market conditions in which it operates or other events which would indicate that its amortization period should be changed or if there are potential indicators of impairment.
Amortization of capitalized costs to obtain revenue contracts is included in sales and marketing expense in the accompanying consolidated statements of operations. There were no impairments of costs to obtain revenue contracts for fiscal 2025 and 2024.
Cash and Cash Equivalents
The Company considers all highly liquid investments purchased with an original maturity of three months or less to be cash equivalents. Cash and cash equivalents are stated at fair value.
Marketable Securities
The Company considers all of its marketable debt securities as available for use in current operations, including those with maturity dates beyond one year, and therefore classifies these securities within current assets on the consolidated balance sheets. Securities are classified as available for sale and are carried at fair value, with the change in unrealized gains and losses, net of tax, reported as a separate component on the consolidated statements of comprehensive income until realized. Fair value is determined based on quoted market rates when observable or utilizing data points that are observable, such as quoted prices, interest rates and yield curves. Securities with an amortized cost basis in excess of estimated fair value are assessed to determine what amount of the excess, if any, is caused by expected credit losses. Expected credit losses on securities are recognized in other income on the consolidated statements of operations and any remaining unrealized losses, net of taxes, are included in accumulated other comprehensive loss in stockholders' equity. For the purposes of computing realized and unrealized gains and losses, the cost of securities sold is based on the specific-identification method. Interest on securities classified as available for sale is included as a component of investment income within other income on the consolidated statements of operations.
Strategic Investments
The Company holds strategic investments in privately held debt and equity securities and publicly held equity securities in which the Company does not have a controlling interest.
Privately held equity securities where the Company lacks a controlling financial interest but does exercise significant influence are accounted for under the equity method. Privately held equity securities not accounted for under the equity method are recorded at cost and adjusted only for observable transactions for same or similar investments of the same issuer or impairment events (referred to as the measurement alternative). All gains and losses on privately held equity securities, realized and unrealized, are recorded through losses on strategic investments, net on the consolidated statements of operations. Privately held debt securities are recorded at fair value with changes in fair value recorded through accumulated other comprehensive loss on the consolidated balance sheets. Other privately held investments not classified as debt or equity securities are recorded at cost and adjusted for impairment events, with any associated gains and losses recorded through losses on strategic investments, net on the consolidated statements of operations.
Valuations of privately held securities are inherently complex and require judgment due to the lack of readily available market data. In determining the estimated fair value of its strategic investments in privately held companies, the Company utilizes the most recent data available to the Company. The Company assesses its privately held strategic investments quarterly for impairment. The Company’s impairment analysis encompasses an assessment of both qualitative and quantitative factors, including the investee's financial metrics, market acceptance of the investee's product or technology and the rate at which the investee is using its cash. If the investment is considered impaired, the Company estimates the fair value of the investment and recognizes any resulting impairment through the consolidated statements of operations.
Publicly held equity securities are measured at fair value with changes recorded through losses on strategic investments, net on the consolidated statements of operations.
Fair Value Measurement
The Company measures its cash and cash equivalents, marketable securities, publicly held equity securities and foreign currency derivative contracts at fair value. In addition, the Company measures certain of its strategic investments, including its privately held debt and equity securities, at fair value on a nonrecurring basis when there has been an observable price change in a same or similar security or an impairment event. The additional disclosures regarding the Company’s fair value measurements are included in Note 4 “Fair Value Measurement.”
Derivative Financial Instruments
The Company enters into foreign currency derivative contracts with financial institutions to reduce foreign exchange risk associated with intercompany transactions and other monetary assets or liabilities denominated in currencies other than the functional currency of a subsidiary. The Company uses forward currency derivative contracts, which are not designated as hedging instruments, to minimize the Company’s exposure to balances primarily denominated in the Euro, British Pound Sterling, Canadian Dollar, Australian Dollar, Brazilian Real and Japanese Yen. The Company’s derivative financial instruments program is not designated for trading or speculative purposes. The Company generally enters into master netting arrangements with the financial institutions with which it contracts for such derivatives, which permit net settlement of transactions with the same counterparty, thereby reducing risk of credit-related losses from a financial institutions' nonperformance. While the contract or notional amount is often used to express the volume of foreign currency derivative contracts, the amounts potentially subject to credit risk are generally limited to the amounts, if any, by which the counterparties’ obligations under the agreements exceed the obligations of the Company to the counterparties. The notional amount of outstanding foreign currency derivative contracts as of January 31, 2025 and January 31, 2024 was $10.7 billion and $8.6 billion, respectively.
Outstanding foreign currency derivative contracts are recorded at fair value on the consolidated balance sheets. Unrealized gains or losses due to changes in the fair value of these derivative contracts, as well as realized gains or losses from their net settlement, are recognized as other income (expense) in the consolidated statements of operations consistent with the offsetting gains or losses resulting from the remeasurement or settlement of the underlying foreign currency denominated receivables and payables.
Property and Equipment
Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the estimated useful lives of those assets as follows:
Buildings and building improvements
10 to 40 years
Computers, equipment and software
3 to 5 years
Furniture and fixtures5 years
Leasehold improvements
Shorter of the estimated lease term or 10 years
The Company estimates the useful lives of property and equipment upon initial recognition and periodically evaluates the useful lives and whether events or changes in circumstances warrant a revision to the useful lives.
When assets are retired or otherwise disposed of, the cost and accumulated depreciation and amortization are removed from their respective accounts and any loss on such retirement is reflected in operating expenses.
Leases
The Company determines if an arrangement is a lease at inception and classifies its leases at commencement. Operating leases are included in operating lease right-of-use (“ROU”) assets and current and noncurrent operating lease liabilities on the Company’s consolidated balance sheets. Assets (also referred to as ROU assets) and liabilities recognized from finance leases are included in property and equipment, accrued expenses and other liabilities and other noncurrent liabilities, respectively, on the Company’s consolidated balance sheets. ROU assets represent the Company's right to use an underlying asset for the lease term. The corresponding lease liabilities represent its obligation to make lease payments arising from the lease. The Company does not recognize ROU assets or lease liabilities for leases with a term of 12 months or less for any asset classes.
Lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement, net of any future tenant incentives. The Company has lease agreements which contain both lease and non-lease components, which it has elected to combine for all asset classes. As such, minimum lease payments include fixed payments for non-lease components within a lease agreement but exclude variable lease payments not dependent on an index or rate, such as common area maintenance, operating expenses, utilities, or other costs that are subject to fluctuation from period to period. The Company’s lease terms may include options to extend or terminate the lease. Periods beyond the noncancellable term of the lease are included in the measurement of the lease liability only when it is reasonably certain that the Company will exercise the associated extension option or waive the termination option. The Company reassesses the lease term if and when a significant event or change in circumstances occurs within the control of the Company. As most of the Company’s leases do not provide an implicit rate, the net present value of future minimum lease payments is determined using the Company’s incremental borrowing rate. The Company's incremental borrowing rate is an estimate of the interest rate the Company would have to pay to borrow on a collateralized basis with similar terms and payments, in the economic environment where the leased asset is located.
The lease ROU asset is recognized based on the lease liability, adjusted for any rent payments or initial direct costs incurred or tenant incentives received prior to commencement.
Lease expense for operating leases, which includes amortization expense of ROU assets, is recognized on a straight-line basis over the lease term. Amortization expense of finance lease ROU assets is recognized on a straight-line basis over the lease term and interest expense for finance lease liabilities is recognized based on the incremental borrowing rate. Expense for variable lease payments is recognized as incurred.
On the lease commencement date, the Company also establishes assets and liabilities for the present value of estimated future costs to retire long-lived assets at the termination or expiration of a lease. Such assets are included in property and equipment, net and are amortized over the lease term.
The Company has entered into subleases or has made decisions and taken actions to exit and sublease certain unoccupied leased office space. Similar to other long-lived assets discussed below, management tests ROU assets for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. For leased assets, such circumstances would include the decision to leave a leased facility prior to the end of the minimum lease term or subleases for which estimated cash flows do not fully cover the costs of the associated lease.
Intangible Assets Acquired through Business Combinations
Intangible assets are amortized over their estimated useful lives. Each period, the Company evaluates the estimated remaining useful life of its intangible assets and whether events or changes in circumstances warrant a revision to the remaining period of amortization.
Impairment Assessment
The Company evaluates intangible assets and other long-lived assets for possible impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable, including, but not limited to, significant adverse changes in business climate, market conditions or other events that indicate an asset's carrying amount may not be recoverable. Recoverability of these assets is measured by comparing the carrying amount of each asset group to the future undiscounted cash flows the asset is expected to generate. If the undiscounted cash flows used in the test for recoverability are less than the carrying amount of these assets, the carrying amount of such assets is reduced to fair value.
The Company evaluates and tests the recoverability of its goodwill for impairment annually during its fourth quarter of each fiscal year or more often if and when circumstances indicate that goodwill may not be recoverable.
Business Combinations
The Company uses its best estimates and assumptions to assign fair value to the tangible and intangible assets acquired and liabilities assumed at the acquisition date. The Company’s estimates are inherently uncertain and subject to refinement. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the fair value of these tangible and intangible assets acquired and liabilities assumed, with the corresponding offset to goodwill. In addition, uncertain tax positions, tax-related valuation allowances and pre-acquisition contingencies are initially recorded in connection with a business combination as of the acquisition date. The Company continues to collect information and reevaluates these estimates and assumptions quarterly and records any adjustments to the Company’s preliminary estimates to goodwill provided that the Company is within the measurement period. Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company’s consolidated statements of operations.
In the event the Company acquires an entity with which the Company has a preexisting relationship, the Company will generally recognize a gain or loss to settle that relationship as of the acquisition date within operating income on the consolidated statements of operations. In the event that the Company acquires an entity in which the Company previously held a strategic investment, the difference between the fair value of the shares as of the date of the acquisition and the carrying value of the strategic investment is recorded as a gain or loss and recorded within losses on strategic investments, net in the consolidated statements of operations.
Restructuring
The Company generally recognizes employee severance costs when payments are probable and amounts are estimable or when notification occurs, depending on the region an employee works. Costs related to contracts without future benefit or contract termination are recognized at the earlier of the contract termination or the cease-use dates. Other exit-related costs are recognized as incurred.
Stock-Based Compensation Expense
Stock-based compensation expense is measured based on grant date at fair value using the grant date closing stock price for restricted stock units and restricted stock awards and using the Black-Scholes option pricing model for stock options. The Company recognizes stock-based compensation expense related to restricted stock units, restricted stock awards, and stock
options on a straight-line basis, net of estimated forfeitures, over the requisite service period of the awards, which is generally the vesting term of four years. The estimated forfeiture rate applied is based on historical forfeiture rates.
The Company grants performance share awards to executive officers and other members of senior management, which may include a market condition, a performance condition, or both. Stock-based compensation expense related to awards with a market condition are measured at fair value using a Monte Carlo simulation model and the expense related to these awards is recognized on a graded-vesting basis, net of estimated forfeitures, over the requisite service period of the awards, which is generally the vesting term. Stock-based compensation expense related to awards with a performance condition are measured based on the grant date closing stock price and the expense related to these awards is recognized based on the requisite service period elapsed, as well as the probability of achievement and estimated attainment of the performance condition as of the end of our reporting period.
Stock-based compensation expense related to the Company’s Amended and Restated 2004 Employee Stock Purchase Plan (“ESPP” or “2004 Employee Stock Purchase Plan”) is measured based on grant date at fair value using the Black-Scholes option pricing model. The Company recognizes stock-based compensation expense related to shares issued pursuant to the 2004 Employee Stock Purchase Plan on a straight-line basis over the offering period, which is 12 months. The ESPP allows employees to purchase shares of the Company's common stock at a 15 percent discount from the lower of the Company’s stock price on (i) the first day of the offering period or on (ii) the last day of the purchase period. The ESPP also allows employees to reduce their percentage election once during a six-month purchase period (December 15 and June 15 of each fiscal year), but not to increase that election until the next one-year offering period. The ESPP includes a reset provision for the purchase price if the stock price on the purchase date is less than the stock price on the offering date.
The Company, at times, grants unvested restricted shares to employee stockholders of certain acquired companies in lieu of cash consideration. These awards are generally subject to continued post-acquisition employment. Therefore, the Company accounts for them as post-acquisition stock-based compensation expense. The Company recognizes stock-based compensation expense equal to the grant date fair value of the restricted stock awards, based on the closing stock price on grant date, on a straight-line basis over the requisite service period of the awards, which is generally four years. 
Advertising Expenses
Advertising is expensed as incurred. Advertising expense was $1.0 billion, $1.1 billion and $1.0 billion for fiscal 2025, 2024 and 2023, respectively.
Income Taxes
The Company uses the asset and liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are determined based on temporary differences between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. The effect on deferred tax assets and liabilities of a change in tax laws is recognized in the consolidated statements of operations in the period that includes the enactment date.
The Company’s tax positions are subject to income tax audits by multiple tax jurisdictions throughout the world. The Company recognizes the tax benefit of an uncertain tax position only if it is more likely than not that the position is sustainable upon examination by the taxing authority, solely based on its technical merits. The tax benefit recognized is measured as the largest amount of benefit which is greater than 50 percent likely to be realized upon settlement with the taxing authority. The Company recognizes interest accrued and penalties related to unrecognized tax benefits in the income tax provision.
Valuation allowances are established when necessary to reduce deferred tax assets to the amounts that are more likely than not expected to be realized based on the weighting of positive and negative evidence. Future realization of deferred tax assets ultimately depends on the existence of sufficient taxable income of the appropriate character (for example, ordinary income or capital gain) within the carryback or carryforward periods available under the applicable tax law. The Company regularly reviews the deferred tax assets for recoverability based on historical taxable income, projected future taxable income, the expected timing of the reversals of existing temporary differences and tax planning strategies. The Company’s judgments regarding future profitability may change due to many factors, including future market conditions and the ability to successfully execute its business plans. Should there be a change in the ability to recover deferred tax assets, the tax provision would increase or decrease in the period in which the assessment is changed.
Foreign Currency Translation
The functional currency of the Company’s major foreign subsidiaries is generally the local currency. All assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the exchange rate on the balance sheet date. Revenues and expenses are translated at the average exchange rate during the period. Equity transactions are translated using historical exchange rates. Adjustments resulting from translating foreign functional currency financial statements into U.S.
dollars are recorded as a separate component on the consolidated statements of comprehensive income. Foreign currency transaction gains and losses are included in other income in the consolidated statements of operations.
Warranties and Indemnification
The Company’s arrangements generally include certain provisions for indemnifying customers against liabilities if its products or services infringe on a third party’s intellectual property rights. To date, the Company has not incurred any material costs as a result of such obligations and has not accrued any material liabilities related to such obligations in the accompanying consolidated financial statements.
The Company has also agreed to indemnify its directors and executive officers for costs associated with any fees, expenses, judgments, fines and settlement amounts incurred by any of these persons in any action or proceeding to which any of those persons is, or is threatened to be, made a party by reason of the person’s service as a director or officer, including any action by the Company, arising out of that person’s services as the Company’s director or officer or that person’s services provided to any other company or enterprise at the Company’s request. The Company maintains director and officer insurance coverage that would generally enable the Company to recover a portion of any future amounts paid. The Company may also be subject to indemnification obligations by law with respect to the actions of its employees under certain circumstances and in certain jurisdictions.
New Accounting Pronouncements Adopted in Fiscal 2025
In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2023-07, “Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures” (“ASU 2023-07”), which requires additional operating segment disclosures in annual and interim consolidated financial statements. The Company adopted ASU 2023-07 in the fourth quarter of fiscal year 2025 on a retrospective basis.
New Accounting Pronouncements Pending Adoption
In December 2023, the FASB issued Accounting Standards Update No. 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures” (“ASU 2023-09”), which requires disclosure of disaggregated income taxes paid, prescribes standard categories for the components of the effective tax rate reconciliation and modifies other income tax-related disclosures. ASU 2023-09 is effective for annual periods beginning after December 15, 2024 on a retrospective or prospective basis. The Company is evaluating the effect that ASU 2023-09 will have on its financial statement disclosures.
In November 2024, the FASB issued Accounting Standards Update No. 2024-03, “Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses” (“ASU 2024-03”), which requires disaggregation of certain costs in a separate note to the financial statements, such as the amounts of employee compensation, depreciation and intangible asset amortization, included in each relevant expense caption in annual and interim consolidated financial statements. ASU 2024-03 is effective for annual periods beginning after December 15, 2026 and for interim periods within fiscal years beginning after December 15, 2027 on a retrospective or prospective basis, with early adoption permitted. The Company is evaluating the effect that ASU 2024-03 will have on its financial statement disclosures.
v3.25.0.1
Revenues
 12 Months Ended
Jan. 31, 2025
Revenue from Contract with Customer [Abstract]  
Revenues Revenues
Disaggregation of Revenue
Subscription and Support Revenue by the Company's Service Offerings
Subscription and support revenues consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202520242023
Sales $8,322 $7,580 $6,831 
Service 9,054 8,245 7,369 
Platform and Other 7,247 6,611 5,967 
Marketing and Commerce5,281 4,912 4,516 
Integration and Analytics (1) 5,775 5,189 4,338 
$35,679 $32,537 $29,021 
(1) In the fourth quarter of fiscal 2024, the Company renamed the service offering previously referred to as Data to Integration and Analytics, which includes MuleSoft and Tableau.
Total Revenue by Geographic Locations
Revenues by geographical region consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202520242023
Americas$25,143 $23,289 $21,250 
Europe8,891 8,128 7,163 
Asia Pacific3,861 3,440 2,939 
$37,895 $34,857 $31,352 
Revenues by geography are determined based on the region of the Company's contracting entity, which may be different than the region of the customer. Americas revenue attributed to the United States was approximately 93 percent during fiscal 2025, 2024 and 2023, respectively. No other country represented more than ten percent of total revenue during fiscal 2025, 2024 and 2023.
Contract Balances
Contract Assets
The Company records a contract asset when revenue recognized on a contract exceeds the billings. Contract assets were $724 million as of January 31, 2025 as compared to $758 million as of January 31, 2024, and are included in prepaid expenses and other current assets and deferred tax assets and other assets, net on the consolidated balance sheets.
Unearned Revenue
Unearned revenue represents amounts that have been invoiced in advance of revenue recognition and is recognized as revenue when transfer of control to customers has occurred or services have been provided. The unearned revenue balance does not represent the total contract value of annual or multi-year, noncancellable subscription agreements. The unearned revenue balance is influenced by several factors, including seasonality, the compounding effects of renewals, invoice duration, invoice timing, dollar size and new business linearity within the quarter.
The change in unearned revenue was as follows (in millions):
Fiscal Year Ended January 31,
20252024
Unearned revenue, beginning of period$19,003 $17,376 
Billings and other (1)39,513 36,370 
Contribution from contract asset(34)110 
Revenue recognized over time(35,628)(32,727)
Revenue recognized at a point in time(2,267)(2,130)
Unearned revenue from business combinations156 4 
Unearned revenue, end of period$20,743 $19,003 
(1) Other includes, for example, the impact of foreign currency translation.
Revenue recognized over time primarily includes Cloud Services subscription and support revenue, which is generally recognized ratably over time, and professional services and other revenue, which is generally recognized ratably or as delivered.
Revenue recognized at a point in time substantially consists of term software licenses.
Approximately 50 percent of total revenue recognized in fiscal 2025 was from the unearned revenue balance as of January 31, 2024.
Remaining Performance Obligation
Remaining performance obligation represents contracted revenue that has not yet been recognized and includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods. The transaction price allocated to the remaining performance obligation is based on SSP. Remaining performance obligation is influenced by several factors, including seasonality, the timing of renewals, the timing of term license deliveries, average contract terms and foreign currency exchange rates. Remaining performance obligation is also impacted by acquisitions. Unbilled portions of the remaining performance obligation denominated in foreign currencies are revalued each period based on the period end exchange rates. Remaining performance obligation is subject to future economic risks, including bankruptcies, regulatory changes and other market factors.
The Company excludes amounts related to performance obligations from professional services contracts that are billed and recognized on a time and materials basis.
The majority of the Company's noncurrent remaining performance obligation is expected to be recognized in the next 13 to 36 months.
Remaining performance obligation consisted of the following (in billions):
 CurrentNoncurrentTotal
As of January 31, 2025$30.2 $33.2 $63.4 
As of January 31, 2024$27.6 $29.3 $56.9 
v3.25.0.1
Investments
 12 Months Ended
Jan. 31, 2025
Investments, Debt and Equity Securities [Abstract]  
Investments Investments
Marketable Securities
At January 31, 2025, marketable securities consisted of the following (in millions):
Amortized
Cost		Unrealized
Gains		Unrealized
Losses		Fair Value
Corporate notes and obligations$2,574 $6 $(23)$2,557 
U.S. treasury securities546 0 (4)542 
Mortgage-backed obligations128 0 (6)122 
Asset-backed securities1,218 3 (4)1,217 
Municipal securities108 0 (1)107 
Commercial paper506 0 0 506 
Covered bonds29 0 (2)27 
Other106 0 0 106 
Total marketable securities$5,215 $9 $(40)$5,184 
At January 31, 2024, marketable securities consisted of the following (in millions):
Amortized
Cost		Unrealized
Gains		Unrealized
Losses		Fair Value
Corporate notes and obligations$3,014 $9 $(45)$2,978 
U.S. treasury securities583 0 (8)575 
Mortgage-backed obligations244 1 (9)236 
Asset-backed securities1,381 5 (7)1,379 
Municipal securities139 0 (3)136 
Commercial paper213 0 0 213 
Covered bonds81 0 (3)78 
Other127 1 (1)127 
Total marketable securities$5,782 $16 $(76)$5,722 
The contractual maturities of the investments classified as marketable securities were as follows (in millions):
 As of
 January 31, 2025January 31, 2024
Due within 1 year$2,081 $2,523 
Due in 1 year through 5 years3,098 3,180 
Due in 5 years through 10 years5 19 
$5,184 $5,722 
Interest income from marketable securities for fiscal 2025, 2024 and 2023 was $647 million, $527 million and $199 million, respectively, and is included in other income (expense) in the consolidated statements of operations.
Strategic Investments
Strategic investments by form and measurement category as of January 31, 2025 were as follows (in millions):
 Measurement Category
 Fair ValueMeasurement AlternativeOtherTotal
Equity securities$69 $4,617 $125 $4,811 
Debt securities and other investments 0 0 41 41 
Balance as of January 31, 2025
$69 $4,617 $166 $4,852 
Strategic investments by form and measurement category as of January 31, 2024 were as follows (in millions):
 Measurement Category
 Fair ValueMeasurement AlternativeOtherTotal
Equity securities$80 $4,557 $130 $4,767 
Debt securities and other investments0 0 81 81 
Balance as of January 31, 2024
$80 $4,557 $211 $4,848 
The Company holds investments in, or management agreements with, variable interest entities (“VIEs”) which the Company does not consolidate because it is not considered the primary beneficiary of these entities. The carrying value of VIEs within strategic investments was $484 million and $382 million, as of January 31, 2025 and January 31, 2024, respectively.
Losses on Strategic Investments, Net
The components of losses on strategic investments, net were as follows (in millions):
4Fiscal Year Ended January 31,
202520242023
Unrealized gains (losses) recognized on publicly traded equity securities, net$(16)$29 $1 
Unrealized gains recognized on privately held equity securities, net358 119 180 
Impairments on privately held equity and debt securities(582)(466)(491)
Unrealized losses, net(240)(318)(310)
Realized gains on sales of securities, net119 41 71 
Losses on strategic investments, net $(121)$(277)$(239)
Unrealized gains and losses recognized on privately held equity securities, net includes upward and downward adjustments from equity securities accounted for under the measurement alternative, as well as gains and losses from private equity securities in other measurement categories. For privately held securities accounted for under the measurement alternative, the Company recorded upward adjustments of $385 million and $125 million and impairments and downward adjustments of $583 million and $465 million for fiscal 2025 and 2024, respectively.
Realized gains on sales of securities, net reflects the difference between the sale proceeds and the carrying value of the security at the beginning of the period or the purchase date, if later.
v3.25.0.1
Fair Value Measurement
 12 Months Ended
Jan. 31, 2025
Fair Value Disclosures [Abstract]  
Fair Value Measurement Fair Value Measurement
The Company uses a three-tier fair value hierarchy, which prioritizes the inputs used in the valuation methodologies in measuring fair value:
Level 1.    Quoted prices (unadjusted) in active markets for identical assets or liabilities.
Level 2.    Significant other inputs that are directly or indirectly observable in the marketplace.
Level 3.    Significant unobservable inputs which are supported by little or no market activity.
All of the Company’s cash equivalents, marketable securities and foreign currency derivative contracts are classified within Level 1 or Level 2 because these assets are valued using quoted market prices or alternative pricing sources and models utilizing observable market inputs.
The following table presents information about the Company’s assets that were measured at fair value as of January 31, 2025 and indicates the fair value hierarchy of the valuation (in millions):
DescriptionQuoted Prices in
Active Markets
for Identical Assets
(Level 1)		Significant Other
Observable
Inputs
(Level 2)		Significant
Unobservable
Inputs
(Level 3)		Fair Value
Cash equivalents (1):
Time deposits$0 $1,698 $0 $1,698 
Money market mutual funds4,373 0 0 4,373 
Cash equivalent securities 0 686 0 686 
Marketable securities:
Corporate notes and obligations0 2,557 0 2,557 
U.S. treasury securities0 542 0 542 
Mortgage-backed obligations0 122 0 122 
Asset-backed securities0 1,217 0 1,217 
Municipal securities0 107 0 107 
Commercial paper0 506 0 506 
Covered bonds0 27 0 27 
Other0 106 0 106 
Strategic investments:
Equity securities69 0 0 69 
Total assets$4,442 $7,568 $0 $12,010 
(1) Included in “cash and cash equivalents” in the accompanying consolidated balance sheets in addition to $2.1 billion of cash, as of January 31, 2025.
The following table presents information about the Company’s assets that were measured at fair value as of January 31, 2024 and indicates the fair value hierarchy of the valuation (in millions):
DescriptionQuoted Prices in
Active Markets
for Identical Assets
(Level 1)		Significant Other
Observable Inputs (Level 2)		Significant
Unobservable
Inputs
(Level 3)		Fair Value
Cash equivalents (1):
Time deposits$0 $1,337 $0 $1,337 
Money market mutual funds4,447 0 0 4,447 
Cash equivalent securities0 493 0 493 
Marketable securities:
Corporate notes and obligations0 2,978 0 2,978 
U.S. treasury securities0 575 0 575 
Mortgage-backed obligations0 236 0 236 
Asset-backed securities0 1,379 0 1,379 
Municipal securities0 136 0 136 
Commercial paper0 213 0 213 
Covered bonds0 78 0 78 
Other0 127 0 127 
Strategic investments:
Equity securities80 0 0 80 
Total assets$4,527 $7,552 $0 $12,079 
(1) Included in “cash and cash equivalents” in the accompanying consolidated balance sheets in addition to $2.2 billion of cash, as of January 31, 2024.
Strategic Investments Measured and Recorded at Fair Value on a Non-Recurring Basis
Substantially all of the Company's privately held debt and equity securities and other investments are recorded at fair value on a non-recurring basis. The estimation of fair value for these investments requires the use of significant unobservable inputs, and as a result, the Company deems these assets as Level 3 within the fair value measurement framework. For privately held equity investments without a readily determinable fair value, the Company applies valuation methods based on information available, including the market approach and option pricing models (“OPM”). Observable transactions, such as the issuance of new equity by an investee, are indicators of investee enterprise value and are used to estimate the fair value of the privately held equity investments. An OPM may be utilized to allocate value to the various classes of securities of the investee, including classes owned by the Company. Such information, available to the Company from investee companies, is supplemented with estimates such as volatility, expected time to liquidity and the rights and obligations of the securities the Company holds. When indicators of impairment are observed for privately held equity securities, the Company generally uses the market approach to estimate the fair value of its investment, giving consideration to the latest observable transactions, as well as the investee's current and projected financial performance and other significant inputs and assumptions, including estimated time to exit, selection and analysis of guideline public companies and the rights and obligations of the securities the Company holds. The Company's privately held debt and equity securities and other investments amounted to $4.8 billion and $4.8 billion as of January 31, 2025 and January 31, 2024, respectively.
v3.25.0.1
Property and Equipment, Net and Other Balance Sheet Accounts
 12 Months Ended
Jan. 31, 2025
Property, Plant and Equipment [Abstract]  
Property and Equipment, Net and Other Balance Sheet Accounts Property and Equipment, Net and Other Balance Sheet Accounts
Property and Equipment
Property and equipment, net consisted of the following (in millions):
 As of January 31,
 20252024
Land $293 $293 
Buildings and building improvements 492 490 
Computers, equipment and software4,345 4,209 
Furniture and fixtures232 245 
Leasehold improvements1,556 1,604 
Property and equipment, gross6,918 6,841 
Less accumulated depreciation and amortization(3,682)(3,152)
Property and equipment, net$3,236 $3,689 
Depreciation and amortization expense totaled $1.0 billion, $1.1 billion and $903 million during fiscal 2025, 2024 and 2023, respectively.
Other Balance Sheet Accounts
Accounts payable, accrued expenses and other liabilities as of January 31, 2025 included approximately $2.8 billion of accrued compensation as compared to $2.5 billion as of January 31, 2024.
v3.25.0.1
Leases and Other Commitments
 12 Months Ended
Jan. 31, 2025
Commitments and Contingencies Disclosure [Abstract]  
Leases and Other Commitments Leases and Other Commitments
Leases
The Company has operating leases for corporate offices, data centers and equipment under noncancellable operating and finance leases with various expiration dates. The leases have noncancellable remaining terms of 1 year to 15 years, some of which include options to extend for up to 5 years, and some of which include options to terminate within 1 year.
The components of lease expense were as follows (in millions):
Fiscal Year Ended January 31,
202520242023
Operating lease cost$684 $1,041 $986 
Finance lease cost:
Amortization of right-of-use assets $303 $264 $198 
Interest on lease liabilities 28 29 10 
Total finance lease cost$331 $293 $208 
Supplemental cash flow information related to operating and finance leases was as follows (in millions):
Fiscal Year Ended January 31,
202520242023
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash outflows for operating leases$628 $716 $769 
Operating cash outflows for finance leases 27 2910
Financing cash outflows for finance leases380 347180
Right-of-use assets obtained in exchange for lease obligations:
Operating leases345 456915

Supplemental balance sheet information related to operating and finance leases was as follows (in millions):
As of January 31,
20252024
Operating leases:
Operating lease right-of-use assets$2,157 $2,366 
Operating lease liabilities, current$579 $518 
Noncurrent operating lease liabilities2,380 2,644 
Total operating lease liabilities$2,959 $3,162 
Finance leases:
Computers, equipment and software$1,520 $1,579 
Accumulated depreciation(708)(525)
Property and equipment, net$812 $1,054 
Accrued expenses and other liabilities $337 $372 
Other noncurrent liabilities 341 602 
Total finance lease liabilities$678 $974 
Other information related to leases was as follows:
As of January 31,
20252024
Weighted average remaining lease term
Operating leases7 years7 years
Finance leases3 years3 years
Weighted average discount rate
Operating leases3.2 %2.9 %
Finance leases3.8 %3.3 %
As of January 31, 2025, the maturities of lease liabilities under noncancellable operating and finance leases were as follows (in millions):
Operating Leases Finance Leases
Fiscal Period:
Fiscal 2026$653 $352 
Fiscal 2027564 244 
Fiscal 2028522 71 
Fiscal 2029440 29 
Fiscal 2030297 12 
Thereafter820 0 
Total minimum lease payments3,296 708 
Less: Imputed interest(337)(30)
Total$2,959 $678 
Operating lease amounts above do not include sublease income. The Company has entered into various sublease agreements with third parties. Under these agreements, the Company expects to receive sublease income of approximately $303 million in the next five years and $29 million thereafter.
Of the total lease commitment balance, including leases not yet commenced, of $4.0 billion, approximately $3.3 billion is related to facilities space. The remaining commitment amount is primarily related to equipment.
v3.25.0.1
Business Combinations
 12 Months Ended
Jan. 31, 2025
Business Combination, Asset Acquisition, and Joint Venture Formation [Abstract]  
Business Combinations Business Combinations
Fiscal Year 2025
Spiff, Inc.
In February 2024, the Company acquired all outstanding stock of Spiff, Inc. (“Spiff”), an incentive compensation management platform company. The acquisition date fair value of the consideration transferred for Spiff was $419 million, which consisted primarily of $374 million in cash. The Company recorded $323 million of goodwill which is primarily attributed to the assembled workforce and expanded market opportunities. The goodwill associated with the acquisition of Spiff has no basis and is not deductible for U.S. income tax purposes. The Company also recorded approximately $52 million of intangible assets for developed technology and customer relationships with useful lives of nine and five years, respectively. The fair values assigned to assets acquired and liabilities assumed are based on management’s estimates and assumptions and may be subject to change as additional information is received and certain tax returns are finalized. The Company expects to finalize the valuation as soon as practicable, but not later than one year from the acquisition date. The Company has included the financial results of Spiff, which were not material, in its consolidated financial statements from the date of acquisition. The transaction costs associated with the acquisition were also not material.
Zoomin Software Ltd.
In November 2024, the Company acquired all outstanding stock of Zoomin Software Ltd. (“Zoomin”), a data management company. The acquisition date fair value of the consideration transferred for Zoomin was $374 million, which consisted primarily of $344 million in cash. The Company recorded $284 million of goodwill which is primarily attributed to the assembled workforce and expanded market opportunities. The goodwill associated with the acquisition of Zoomin has no basis and is not deductible for U.S. income tax purposes. The Company also recorded approximately $94 million of intangible assets for developed technology with a useful life of three years. The fair values assigned to assets acquired and liabilities assumed are based on management’s estimates and assumptions and may be subject to change as additional information is received and certain tax returns are finalized. The Company expects to finalize the valuation as soon as practicable, but not later than one year from the acquisition date. The Company has included the financial results of Zoomin, which were not material, in its consolidated financial statements from the date of acquisition. The transaction costs associated with the acquisition were also not material.
Own Data Company Ltd.
In November 2024, the Company acquired all outstanding stock of Own Data Company Ltd. (“Own”), a leading provider
of data protection and data management solutions. The Company has included the financial results of Own, which were not material, in the consolidated financial statements from the date of acquisition. The transaction costs associated with the acquisition were not material. The acquisition date fair value of the consideration transferred for Own was approximately $2.1 billion, which consisted of the following (in millions):
Fair Value
Cash$1,931 
Fair value of pre-existing relationship212 
Total$2,143 
The following table summarizes the preliminary fair value of assets acquired and liabilities assumed as of the date of acquisition (in millions):
Fair Value
Cash and cash equivalents$44 
Accounts receivable32 
Operating lease right-of-use assets, net35 
Goodwill1,812 
Intangible assets597 
Other assets10 
Accounts payable, accrued expenses and other liabilities, current and noncurrent(16)
Unearned revenue(125)
Operating lease liabilities(35)
Deferred tax liability(211)
Net assets acquired$2,143 
The excess of purchase consideration over the fair value of net tangible and identifiable intangible assets acquired was recorded as goodwill, which is primarily attributed to the assembled workforce and expanded market opportunities, for which there is no basis for U.S. income tax purposes. The fair values assigned to tangible assets acquired and liabilities assumed are preliminary, based on management’s estimates and assumptions and may be subject to change as additional information is received and certain tax returns are finalized. The Company expects to finalize the valuation as soon as practicable, but not later than one year from the acquisition date.
The following table sets forth the components of identifiable intangible assets acquired and their estimated useful lives as of the date of acquisition (in millions):
Fair ValueUseful Life
Developed technology$343 6 years
Customer relationships224 9 years
Other purchased intangible assets30 2 years
Total intangible assets subject to amortization$597 
Developed technology represents the fair value of Own’s data analysis technology. Customer relationships represent the fair values of the underlying relationships with Own customers.
The fair value of the Company’s noncontrolling equity investment in Own prior to the acquisition was $172 million. The Company recognized a gain of approximately $40 million as a result of remeasuring its prior equity interest in Own held before the business combination. The gain is included in losses on strategic investments, net in the consolidated statement of operations.
Fiscal Year 2023
Traction Sales and Marketing Inc.
In April 2022, the Company acquired all outstanding stock of Traction Sales and Marketing Inc. (“Traction on Demand”), a professional services firm that provides innovative and critical solutions to clients using the Company’s service offerings and other advanced cloud technologies. The acquisition date fair value of the consideration transferred for Traction on Demand was approximately $340 million, which consisted primarily of $302 million in cash.
v3.25.0.1
Intangible Assets Acquired Through Business Combinations and Goodwill
 12 Months Ended
Jan. 31, 2025
Goodwill and Intangible Assets Disclosure [Abstract]  
Intangible Assets Acquired Through Business Combinations and Goodwill Intangible Assets Acquired Through Business Combinations and Goodwill
Intangible Assets Acquired Through Business Combinations
Intangible assets acquired through business combinations were as follows (in millions):
Intangible Assets, GrossAccumulated AmortizationIntangible Assets, NetWeighted
Average
Remaining Useful Life (Years)
January 31, 2024Additions and retirements, netJanuary 31, 2025January 31, 2024Expense and retirements, netJanuary 31, 2025January 31, 2024January 31, 2025January 31, 2025
Acquired developed technology$4,624 $(1,666)$2,958 $(3,208)$1,455 $(1,753)$1,416 $1,205 0.9
Customer relationships6,674 220 6,894 (2,985)(835)(3,820)3,689 3,074 3.6
Other (1)303 28 331 (130)(52)(182)173 149 2.4
Total$11,601 $(1,418)$10,183 $(6,323)$568 $(5,755)$5,278 $4,428 2.8
(1) Included in Other are in-place leases, trade names, trademarks and territory rights.
Amortization of intangible assets resulting from business combinations for fiscal 2025, 2024 and 2023 was $1.6 billion, $1.9 billion and $2.0 billion, respectively.
The expected future amortization expense for intangible assets as of January 31, 2025 was as follows (in millions):
Fiscal Period:
Fiscal 2026$1,522 
Fiscal 20271,147 
Fiscal 2028745 
Fiscal 2029578 
Fiscal 2030294 
Thereafter142 
Total amortization expense$4,428 
Goodwill
Goodwill represents the excess of the purchase price in a business combination over the fair value of net assets acquired.
The changes in the carrying amounts of goodwill, which is generally not deductible for tax purposes, were as follows (in millions):
Balance at January 31, 2023$48,568 
Acquisitions and adjustments (1)52 
Balance as of January 31, 2024$48,620 
Acquisition of Spiff323 
Acquisition of Zoomin284 
Acquisition of Own1,812 
Other acquisitions and adjustments (1)244 
Balance as of January 31, 2025$51,283 
(1) Includes the effect of foreign currency translation.
v3.25.0.1
Debt
 12 Months Ended
Jan. 31, 2025
Debt Disclosure [Abstract]  
Debt Debt
The components of the Company's borrowings were as follows (in millions):
InstrumentDate of IssuanceMaturity DateContractual Interest Rate
Outstanding Principal as of January 31, 2025
Carrying Value as of January 31, 2025Carrying Value as of January 31, 2024
2024 Senior Notes (1)July 2021July 20240.625 %0 0 999 
2028 Senior NotesApril 2018April 20283.70 1,500 1,496 1,495 
2028 Senior Sustainability NotesJuly 2021July 20281.50 1,000 995 994 
2031 Senior NotesJuly 2021July 20311.95 1,500 1,491 1,490 
2041 Senior NotesJuly 2021July 20412.70 1,250 1,236 1,235 
2051 Senior NotesJuly 2021July 20512.90 2,000 1,979 1,978 
2061 Senior NotesJuly 2021July 20613.05 1,250 1,236 1,235 
Total carrying value of debt8,500 8,433 9,426 
Less current portion of debt0 (999)
Total noncurrent debt$8,433 $8,427 
(1) The Company repaid in full the 2024 Senior Notes in the second quarter of fiscal 2025.
The Company was in compliance with all debt covenants as of January 31, 2025.
The total estimated fair value of the Company's outstanding senior unsecured notes (the “Senior Notes”) above was $6.6 billion and $7.8 billion as of January 31, 2025 and January 31, 2024, respectively. The fair value was determined based on the closing trading price per $100 of the Senior Notes as of the last day of trading of fiscal 2025 and fiscal 2024, and are deemed Level 2 liabilities within the fair value measurement framework.
The contractual future principal payments for all borrowings as of January 31, 2025 were as follows (in millions):
Fiscal Period:
Fiscal 2026$0 
Fiscal 20270 
Fiscal 20280 
Fiscal 20292,500 
Fiscal 20300 
Thereafter6,000 
Total principal outstanding$8,500 
Interest expense primarily from out debt instruments for fiscal 2025, 2024 and 2023 was $272 million, $283 million and $300 million, respectively, and is included in other income (expense) in the consolidated statements of operations.
Revolving Credit Facility
In October 2024, the Company entered into a Credit Agreement with the lenders and issuing lenders party thereto, and Bank of America, N.A., as administrative agent (the “Revolving Loan Credit Agreement”). The Revolving Loan Credit Agreement replaced the Credit Agreement, dated December 23, 2020 (as amended, the “Prior Credit Agreement”), among the Company, the lenders and the issuing lenders party thereto, and Citibank, N.A., as administrative agent, which provided for a $3.0 billion unsecured revolving credit facility that was scheduled to mature on December 23, 2025. There were no outstanding borrowings under the Prior Credit Agreement.
The Revolving Loan Credit Agreement provides for a $5.0 billion unsecured revolving credit facility (“Credit Facility”) and matures in October 2029. The Company may use the proceeds of future borrowings under the Credit Facility for general corporate purposes. There were no outstanding borrowings under the Credit Facility as of January 31, 2025.
v3.25.0.1
Restructuring
 12 Months Ended
Jan. 31, 2025
Restructuring and Related Activities [Abstract]  
Restructuring Restructuring
In January 2023, the Company announced a restructuring plan intended to reduce operating costs, improve operating margins and continue advancing the Company’s ongoing commitment to profitable growth. This plan included a reduction of the Company’s workforce and select real estate exits and office space reductions within certain markets. The employee actions were substantially completed in fiscal 2024 and the real estate actions are expected to be substantially complete in fiscal 2026. In fiscal 2025, the Company approved restructuring initiatives focused on driving further operational efficiencies, optimizing our management structure and increasing cost optimization efforts to realize long-term sustainable growth through a targeted workforce reduction, which are expected to be substantially complete in fiscal 2026.
The following tables summarize the activities related to the Company’s restructuring initiatives for fiscal 2025 and 2024 (in millions):
Fiscal Year Ended January 31, 2025Fiscal Year Ended January 31, 2024
Workforce ReductionOffice Space ReductionsTotalWorkforce ReductionOffice Space ReductionsTotal
Liability, beginning of the period$118 $2 $120 $607 $0 $607 
Charges386 75 461 541 447 988 
Payments(196)(2)(198)(1,003)(27)(1,030)
Non-cash items(6)(75)(81)(27)(418)(445)
Liability, end of the period$302 $0 $302 $118 $2 $120 
The liability for restructuring charges, which is related to workforce and office space reductions, is included in accounts payable, accrued expenses and other liabilities on the consolidated balance sheets. The charges reflected in the tables above related to workforce reduction included charges for employee transition, severance payments, employee benefits and share-based compensation. The charges reflected in the tables above related to office space reductions included exit charges associated with those reductions.
v3.25.0.1
Stockholders' Equity
 12 Months Ended
Jan. 31, 2025
Share-Based Payment Arrangement [Abstract]  
Stockholders' Equity Stockholders’ Equity
The Company maintains the following stock plans: the ESPP, the 2013 Equity Incentive Plan and the 2014 Inducement Equity Incentive Plan (“2014 Inducement Plan”). Options issued have terms of seven years.
The fair value of each stock option grant was estimated on the date of grant using the Black-Scholes option pricing model with the following assumptions and fair value per share:
 Fiscal Year Ended January 31,
202520242023
Volatility
33 - 36
%
35 - 40
%
34 - 40
%
Estimated life5.2 years3.5 years3.5 years
Risk-free interest rate
4.3 - 4.5
%
3.6 - 4.3
%
1.7 -4.4
%
Weighted-average fair value per share of grants$114.96 $66.95 $62.10 
The Company estimated its future stock price volatility considering both its observed option-implied volatilities and its historical volatility calculations. Management believes this is the best estimate of the expected volatility over the expected life of its stock options and stock purchase rights.
The estimated life for the stock options was based on an analysis of historical exercise activity. The risk-free interest rate is based on the rate for a U.S. government security with the same estimated life at the time of the option grant and the stock purchase rights.
Stock option activity for fiscal 2025 was as follows:
  Options Outstanding
 Shares
Available for
Grant
(in millions)		Outstanding
Stock
Options
(in millions)		Weighted-
Average
Exercise Price		Aggregate
Intrinsic Value (in millions)
Balance as of January 31, 202460 12 $185.77 
Increase in shares authorized:
2013 Equity Incentive Plan36 
Restricted stock activity(23)
Exercised0 (4)173.43 
Balance as of January 31, 202573 8 $198.89 $1,140 
Vested or expected to vest8 $198.10 $1,126 
Exercisable as of January 31, 20256 $187.48 $883 
The total intrinsic value of the options exercised during fiscal 2025, 2024 and 2023, was $0.7 billion, $0.6 billion, and $0.2 billion, respectively. The intrinsic value of options exercised during each year is calculated as the difference between the market value of the stock at the time of exercise and the exercise price of the stock option.
The weighted-average remaining contractual life of vested and expected to vest options is approximately 3.5 years.
As of January 31, 2025, options to purchase 6 million shares were vested at a weighted-average exercise price of $187.48 per share and had a weighted-average remaining contractual life of approximately 3.0 years. The total intrinsic value of these vested options based on the market value of the stock as of January 31, 2025 was approximately $0.9 billion.
The following table summarizes information about stock options outstanding as of January 31, 2025:
 Options OutstandingOptions Exercisable
Range of Exercise
Prices		Number
Outstanding
(in millions)		Weighted-
Average
Remaining
Contractual Life
(Years)		Weighted-
Average
Exercise
Price		Number of
Shares
(in millions)		Weighted-
Average
Exercise
Price
$1.34 to $154.14
2 2.6$128.18 2 $127.85 
$157.70 to $167.45
1 2.4162.50 1 162.27 
$171.43 to $215.17
2 3.4208.80 1 211.81 
$218.21
2 4.1218.21 1 218.21 
$218.63 to $342.02
1 4.6267.30 1 238.64 
8 3.5$198.89 6 $187.48 
Restricted stock activity for fiscal 2025 is as follows:
 Restricted Stock Outstanding
 Outstanding
(in millions)		Weighted Average Grant Date Fair ValueAggregate
Intrinsic
Value (in millions)
Balance as of January 31, 202428 $202.95 
Granted - restricted stock units and awards12 302.73 
Granted - performance-based stock units1 290.64 
Canceled(3)226.68 
Vested and converted to shares(12)203.70 
Balance as of January 31, 202526 $250.50 $8,796 
Expected to vest23 $7,693 
Restricted stock, which upon vesting entitles the holder to one share of common stock for each share of restricted stock, has an exercise price of $0.001 per share, which is equal to the par value of the Company’s common stock, and generally vests over four years. The total fair value of shares vested during fiscal 2025 and 2024 was $3.4 billion and $2.5 billion, respectively.
In fiscal 2025, 2024 and 2023, the Company granted performance-based restricted stock unit awards to executive officers and other members of senior management. The performance-based restricted stock unit awards are subject to vesting based on the achievement of a market-based condition and a service-based condition or a performance-based condition and a service-based condition. At the end of the service periods, which range from approximately one-year to four-years, these performance-based restricted stock units will vest in a percentage of the target number of shares between 0 and 200 percent, depending on the extent the market-based condition or performance-based condition, or both, are achieved.
The aggregate expected stock-based compensation expense remaining to be recognized as of January 31, 2025 was as follows (in millions):
Fiscal Period:
Fiscal 2026$2,602 
Fiscal 20271,717 
Fiscal 20281,083 
Fiscal 2029182 
Total stock-based compensation expense$5,584 
The aggregate expected stock-based compensation expense remaining to be recognized reflects only outstanding stock awards as of January 31, 2025 and assumes no forfeiture activity and no changes in the expected level of attainment of performance share grants based on the Company’s financial performance relative to certain targets.
Common Stock
The following number of shares of common stock were reserved and available for future issuance at January 31, 2025 (in millions):
Options outstanding8 
Restricted stock awards and units and performance-based stock units outstanding26 
Stock available for future grant or issuance:
2013 Equity Incentive Plan73 
2014 Inducement Plan1 
Amended and Restated 2004 Employee Stock Purchase Plan13 
121 
Preferred Stock
The Company’s board of directors has the authority, without further action by stockholders, to issue up to 5,000,000 shares of preferred stock in one or more series. The Company’s board of directors may designate the rights, preferences, privileges and restrictions of the preferred stock, including dividend rights, conversion rights, voting rights, terms of redemption, liquidation preference, sinking fund terms and number of shares constituting any series or the designation of any series. The issuance of preferred stock could have the effect of restricting dividends on the Company’s common stock, diluting the voting power of its common stock, impairing the liquidation rights of its common stock, or delaying or preventing a change in control. As of January 31, 2025 and 2024, no shares of preferred stock were outstanding.
Share Repurchase Program
In August 2022, the Board of Directors authorized a program to repurchase up to $10.0 billion of the Company’s common stock (the “Share Repurchase Program”). In February 2023, the Board of Directors authorized an additional $10.0 billion in repurchases under the Share Repurchase Program. In February 2024, the Board of Directors authorized an additional $10.0 billion in repurchases under the Share Repurchase Program for an aggregate total authorization of $30.0 billion. The Share Repurchase Program does not have a fixed expiration date and does not obligate the Company to acquire any specific number of shares. Under the Share Repurchase Program, shares of common stock may be repurchased using a variety of methods, including privately negotiated and or open market transactions, including under plans complying with Rule 10b5-1 under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), as part of accelerated share repurchases and other methods. The timing, manner, price and amount of any repurchases are determined by the Company in its discretion and depend on a variety of factors, including legal requirements, price and economic and market conditions. The Company accounts for treasury stock under the cost method.
The Company repurchased the following under its Share Repurchase Program (in millions, except average price per share):
202520242023
SharesAverage price per shareAmountSharesAverage price per shareAmountSharesAverage price per shareAmount
Fiscal year ended January 3130 $260.12 $7,757 36 $210.30 $7,674 28 $144.94 $4,000 
All repurchases were made in open market transactions. As of January 31, 2025, the Company was authorized to purchase a remaining $10.6 billion of its common stock under the Share Repurchase Program.
Dividends
The Company announced the following dividends in the fiscal year ended January 31, 2025 (in millions, except dividend per share):
Record DatePayment DateDividend per ShareAmount
March 14, 2024April 11, 2024$0.40 $388 
July 9, 2024July 25, 2024$0.40 $388 
September 18, 2024October 8, 2024$0.40 $385 
December 18, 2024January 9, 2025$0.40 $388 
v3.25.0.1
Income Taxes
 12 Months Ended
Jan. 31, 2025
Income Tax Disclosure [Abstract]  
Income Taxes Income Taxes
The domestic and foreign components of income before provision for (benefit from) income taxes consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202520242023
Domestic$5,119 $4,045 $398 
Foreign2,319 905 262 
$7,438 $4,950 $660 
The provision for (benefit from) income taxes consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202520242023
Current:
Federal$1,284 $940 $173 
State245 199 216 
Foreign925 417 397 
Total2,454 1,556 786 
Deferred:
Federal(982)(640)(134)
State(167)(182)(203)
Foreign(64)80 3 
Total(1,213)(742)(334)
Provision for (benefit from) income taxes$1,241 $814 $452 
A reconciliation of income taxes at the statutory federal income tax rate to the provision for (benefit from) income taxes included in the accompanying consolidated statements of operations is as follows (in millions):
 Fiscal Year Ended January 31,
 202520242023
U.S. federal taxes at statutory rate$1,562 $1,040 $139 
State, net of the federal benefit106 19 29 
Effects of non-U.S. operations (1)315 29 287 
Tax credits(270)(332)(239)
Non-deductible expenses100 43 94 
Foreign-derived intangible income deduction (2)(373)(56)(55)
(Windfall)/shortfall related to share-based compensation(215)(36)31 
Change in valuation allowance 51 101 171 
Other, net(35)6 (5)
Provision for (benefit from) income taxes$1,241 $814 $452 
(1) Fiscal 2024 effects of non-U.S. operations included tax benefits from foreign tax credits attributable to IRS notices.
(2) Fiscal 2025 foreign-derived intangible income deduction included tax benefits related to an adjustment for fiscal 2023 and 2024.
Deferred Income Taxes
Deferred income taxes reflect the net tax effect of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes.
Significant components of the Company’s deferred tax assets and liabilities were as follows (in millions):
 As of January 31,
 20252024
Deferred tax assets:
Losses and deductions carryforward$209 $176 
Deferred stock-based compensation expense237 219 
Tax credits769 760 
Accrued liabilities482 419 
Intangible assets1,694 1,899 
Lease liabilities740 818 
Unearned revenue(28)37 
Capitalized research & development2,431 1,710 
Other65 81 
Total deferred tax assets6,599 6,119 
Less valuation allowance(786)(733)
Deferred tax assets, net of valuation allowance5,813 5,386 
Deferred tax liabilities:
Capitalized costs to obtain revenue contracts(850)(873)
Purchased intangible assets(650)(1,030)
Depreciation and amortization(164)(263)
Basis difference on strategic and other investments(106)(181)
Lease right-of-use assets(554)(636)
Total deferred tax liabilities(2,324)(2,983)
Net deferred tax assets (liabilities)$3,489 $2,403 
At January 31, 2025, the Company had federal net operating loss carryforwards of approximately $415 million, which expire in fiscal 2026 and through fiscal 2038 with the exception of post-2017 losses that do not expire, federal research and development tax credits of approximately $5 million, which expire in fiscal 2029 through fiscal 2045, foreign tax credits of approximately $164 million, which expire in fiscal 2029 through fiscal 2035. The Company had California net operating loss carryforwards of approximately $480 million which expire beginning in fiscal 2029 through fiscal 2045, California research and development tax credits of approximately $932 million, which do not expire. For other states' income tax purposes, the Company had tax credits of approximately $75 million, which expire beginning in fiscal 2026 through fiscal 2034, and insignificant net operating loss carryforwards. Utilization of the Company’s net operating loss carryforwards are subject to annual limitation due to the ownership change limitations provided by the Internal Revenue Code and similar state provisions. Such an annual limitation could result in the expiration of the net operating loss and tax credit carryforwards before utilization.
The Company had a valuation allowance of $786 million and $733 million as of January 31, 2025 and January 31, 2024, respectively. The Company regularly assesses the realizability of its deferred tax assets and establishes a valuation allowance if it is more-likely-than-not that some or all of its deferred tax assets will not be realized. The Company evaluates and weighs all available positive and negative evidence such as historic results, future reversals of existing deferred tax liabilities, projected future taxable income, as well as prudent and feasible tax-planning strategies. The assessment requires significant judgment and is performed in each of the applicable jurisdictions. The increase in the valuation allowance during fiscal 2025 was primarily due to state tax credits and certain U.S foreign tax credits that are not expected to be realized. At the end of January 31, 2025, the valuation allowance was primarily related to U.S. states’ net operating loss and tax credits and certain U.S foreign tax credits. The Company will continue to evaluate the need for valuation allowances for its deferred tax assets.
Unrecognized Tax Benefits and Other Considerations
The Company records liabilities related to its uncertain tax positions. Tax positions for the Company and its subsidiaries are subject to income tax audits by multiple tax jurisdictions throughout the world. The Company recognizes the tax benefit of an uncertain tax position only if it is more likely than not that the position is sustainable upon examination by the taxing authority, based on the technical merits. The tax benefit recognized is measured as the largest amount of benefit which is greater than 50 percent likely to be realized upon settlement with the taxing authority.
A reconciliation of the beginning and ending balance of total unrecognized tax benefits for fiscal years 2025, 2024 and 2023 is as follows (in millions):
 Fiscal Year Ended January 31,
 202520242023
Beginning of period$2,083 $1,975 $1,822 
Tax positions taken in prior period:
Gross increases53 53 53 
Gross decreases(65)(85)(45)
Tax positions taken in current period:
Gross increases378 287 227 
Settlements(4)(21)(40)
Lapse of statute of limitations(25)(104)(12)
Currency translation effect(1)(22)(30)
End of period$2,419 $2,083 $1,975 
In fiscal 2025, 2024 and 2023, the Company reported a net increase of approximately $336 million, $108 million, and $153 million, respectively, in its unrecognized tax benefits. For fiscal 2025, 2024 and 2023, total unrecognized tax benefits in an amount of $1.7 billion, $1.7 billion and $1.5 billion, respectively, if recognized, would have reduced income tax expense and the Company’s effective tax rate.
The Company has recognized interest and penalties related to unrecognized tax benefits in the income tax provision of $89 million, $29 million and $48 million in fiscal 2025, 2024 and 2023, respectively. Interest and penalties accrued as of January 31, 2025, 2024 and 2023, were $225 million, $136 million and $107 million, respectively.
Certain prior year tax returns are currently being examined by various taxing authorities in major tax jurisdictions including the United States, Germany and Israel. The Company currently considers U.S. federal, Japan, Australia, Germany, France, United Kingdom, Ireland, Canada, India and Israel to be major tax jurisdictions. The Company’s U.S. federal tax returns since fiscal 2008 remain open to examination, and non-U.S. tax returns generally remain open to examination since fiscal 2019. The Company believes that it has provided adequate reserves for its income tax uncertainties in all open tax years. As the outcome of the tax audits cannot be predicted with certainty, if any issues addressed in the Company's tax audits are resolved in a manner inconsistent with management's expectations, the Company could adjust its provision for income taxes in the future.
The Company anticipates it is reasonably possible that an insignificant decrease of its unrecognized tax benefits may occur in the next 12 months, as the applicable statutes of limitations lapse, ongoing examinations are completed, or tax positions meet the conditions of being effectively settled.
v3.25.0.1
Net Income Per Share
 12 Months Ended
Jan. 31, 2025
Earnings Per Share [Abstract]  
Net Income Per Share Net Income Per Share
Basic net income per share is computed by dividing net income by the weighted-average number of shares of common stock outstanding for the fiscal period. Diluted net income per share is computed by giving effect to all potential weighted average dilutive common stock, including options and restricted stock units. The dilutive effect of outstanding awards is reflected in diluted net income per share by application of the treasury stock method.
A reconciliation of the denominator used in the calculation of basic and diluted net income per share is as follows (in millions):
4Fiscal Year Ended January 31,
 202520242023
Numerator:
Net income$6,197 $4,136 $208 
Denominator:
Weighted-average shares outstanding for basic net income per share962 974 992 
Effect of dilutive securities:
Employee stock awards12 10 5 
Weighted-average shares outstanding for diluted net income per share974 984 997 
The weighted-average number of shares outstanding used in the computation of diluted net income per share does not include the effect of the following potentially outstanding common stock. The effects of these potentially outstanding shares were not included in the calculation of diluted net income per share because the effect would have been anti-dilutive (in millions):
 Fiscal Year Ended January 31,
 202520242023
Employee stock awards7 13 39 
v3.25.0.1
Legal Proceedings and Claims
 12 Months Ended
Jan. 31, 2025
Commitments and Contingencies Disclosure [Abstract]  
Legal Proceedings and Claims Legal Proceedings and Claims
In the ordinary course of business, the Company is or may be involved in various legal or regulatory proceedings, claims or purported class actions related to alleged infringement of third-party patents and other intellectual property rights, commercial, corporate and securities, labor and employment, wage and hour and other claims. The Company has been, and may in the future be, put on notice or sued by third parties for alleged infringement of their proprietary rights, including patent infringement.
In general, the resolution of a legal matter could prevent the Company from offering its service to others, could be material to the Company’s financial condition or cash flows, or both, or could otherwise adversely affect the Company’s reputation and future operating results.
The Company makes a provision for a liability relating to legal matters when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, estimated settlements, legal rulings, advice of legal counsel and other information and events pertaining to a particular matter. The outcomes of legal proceedings and other contingencies are, however, inherently unpredictable and subject to significant uncertainties. At this time, the Company is not able to reasonably estimate the amount or range of possible losses in excess of any amounts accrued, including losses that could arise as a result of application of non-monetary remedies, with respect to the contingencies it faces, and the Company’s estimates may not prove to be accurate.
In management’s opinion, resolution of all current matters, including those described below, is not expected to have a material adverse impact on the Company’s financial statements. However, depending on the nature and timing of any such dispute, payment or other contingency, the resolution of a matter could materially affect the Company’s current or future results of operations or cash flows, or both, in a particular quarter.
Slack Litigation
Beginning in September 2019, seven purported class action lawsuits were filed against Slack, its directors, certain of its officers and certain investment funds associated with certain of its directors, each alleging violations of securities laws in connection with Slack’s registration statement on Form S-1 (the “Registration Statement”) filed with the SEC. All but one of these actions were filed in the Superior Court of California for the County of San Mateo, though one plaintiff originally filed in the County of San Francisco before refiling in the County of San Mateo (and the original San Francisco action was dismissed). The remaining action was filed in the U.S. District Court for the Northern District of California (the “Federal Action”). In the Federal Action, captioned Dennee v. Slack Technologies, Inc., Case No. 3:19-CV-05857-SI, Slack and the other defendants filed a motion to dismiss the complaint in January 2020. In April 2020, the court granted in part and denied in part the motion to dismiss. In May 2020, Slack and the other defendants filed a motion to certify the court’s order for interlocutory appeal, which the court granted. Slack and the other defendants filed a petition for permission to appeal the district court’s order to the Ninth Circuit Court of Appeals, which was granted in July 2020. Oral argument was heard in May 2021. On September 20, 2021, the Ninth Circuit affirmed the district court’s ruling. Slack filed a petition for rehearing with the Ninth Circuit on November 3, 2021, which was denied on May 2, 2022. Slack filed a petition for a writ of certiorari with the U.S. Supreme Court on August 31, 2022, which was granted on December 13, 2022. On June 1, 2023, the Supreme Court issued a unanimous decision vacating the Ninth Circuit’s decision and remanded for further proceedings. The Ninth Circuit ordered the parties to submit additional briefing in light of the Supreme Court’s decision. On February 10, 2025, the Ninth Circuit issued an opinion reversing the district court’s order and instructing the district court to dismiss the complaint with prejudice. The state court actions were consolidated in November 2019, and the consolidated action is captioned In re Slack Technologies, Inc. Shareholder Litigation, Lead Case No. 19CIV05370 (the “State Court Action”). An additional state court action was filed in San Mateo County in June 2020 but was consolidated with the State Court Action in July 2020. Slack and the other defendants filed demurrers to the complaint in the State Court Action in February 2020. In August 2020, the court sustained in part and overruled in part the demurrers, and granted plaintiffs leave to file an amended complaint, which they filed in October 2020. Slack and the other defendants answered the complaint in November 2020. Plaintiffs filed a motion for class certification on October 21, 2021, which remains pending. On October 26, 2022, the court stayed the State Court Action pending resolution of Slack’s petition for a writ of certiorari in the Federal Action. The State Court Action remains stayed pending resolution of the appellate proceedings in the Federal Action. The Federal Action and the State Court Action seek unspecified monetary damages and other relief on
behalf of investors who purchased Slack’s Class A common stock issued pursuant and/or traceable to the Registration Statement.
Backpage Litigation
The Company has been named as a defendant in a number of state and federal actions relating to the activities of one of its former customers, Website Technologies, LLC (“Website Technologies”), an affiliate of Backpage.com, LLC (“Backpage”). Plaintiffs in these actions generally allege that they were victims of sex trafficking by individuals who advertised them on backpage.com, a website operated by Backpage, and assert various claims and theories premised on the Company’s provision to Website Technologies of Salesforce CRM Software and related products, which the plaintiffs allege facilitated the operation and growth of Backpage’s business. The initial action, filed in the Superior Court of California for the County of San Francisco on behalf of numerous plaintiffs, was dismissed with prejudice under Section 230 of the Communications Decency Act (“Section 230”), and that dismissal was affirmed by the California Court of Appeal in December 2021. In April 2020, an action was filed on behalf of a single plaintiff in the U.S. District Court for the Northern District of Illinois. The district court granted the Company’s motion to dismiss the action, and the Seventh Circuit Court of Appeals reversed that ruling in August 2023. The court has scheduled trial in that matter for June 2026. Beginning in April 2020, five actions involving six plaintiffs were filed and consolidated in the U.S. District Court for the Southern District of Texas as A.B. v. Salesforce, Inc., Case No. 4:20-CV-01254. The Company moved for summary judgment on the basis that the claims were barred by Section 230. In November 2023, the court denied the Company’s motion and in December 2024, the Fifth Circuit Court of Appeals affirmed that ruling. Beginning in May 2023, a number of similar actions have been filed in Texas federal and state courts, including principally: (1) 30 actions filed in the U.S. District Court for the Northern District of Texas, which were consolidated as S.M.A. v. Salesforce, Inc., Case No. 3:23-CV-0915-B (“S.M.A”); (2) 21 actions filed in Texas state court in Dallas County, which were removed by the Company to the Northern District of Texas, and consolidated as A.S. v. Salesforce, Inc., Case No. 3:23-CV-1039-B (“A.S.”); and (3) one action filed in Texas state court in Harris County, which was removed to the U.S. District Court for the Southern District of Texas as T.S. v. Salesforce, Inc., Case No. 4:23-CV-01792 (“T.S.”). Separately, 19 actions have been filed in Texas state court, which are proceeding in a Texas state court multidistrict litigation in Harris County District Court, captioned In re Jane Doe Cases, MDL 2020-28545. In March 2024, the district court in S.M.A. granted the Company’s consolidated motion to dismiss the complaint on the ground that plaintiffs had not alleged the requisite intent element under the federal trafficking statute, and in April 2024 an amended complaint was filed amending the federal law claim and adding a Texas state law claim. In May 2024, the Company moved to dismiss the amended complaint. In September 2024, the district court in A.S. denied the Company’s motion to dismiss and the court has scheduled trial for November 2025. In November 2024, the Company moved for judgment on the pleadings in A.S. In June 2023, the Company moved to dismiss the T.S. action, and that motion remains pending. Plaintiffs’ counsel in these actions have stated that they represent several hundred additional possible claimants. All of the foregoing actions seek unspecified monetary damages, attorneys’ fees, and costs. The Company intends to defend its interests in these proceedings vigorously.
v3.25.0.1
Pay vs Performance Disclosure - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Pay vs Performance Disclosure      
Net income $ 6,197 $ 4,136 $ 208
v3.25.0.1
Insider Trading Arrangements
 3 Months Ended 12 Months Ended
Jan. 31, 2025
shares
Jan. 31, 2025
shares
Trading Arrangements, by Individual    
Non-Rule 10b5-1 Arrangement Adopted false  
Rule 10b5-1 Arrangement Terminated false  
Non-Rule 10b5-1 Arrangement Terminated false  
Parker Harris [Member]    
Trading Arrangements, by Individual    
Material Terms of Trading Arrangement   On December 17, 2024, Parker Harris, Co-Founder and Chief Technology Officer, Slack, adopted a Rule 10b5-1 trading arrangement intended to satisfy the affirmative defense of Rule 10b5-1(c) for the sale of up to 150,662 shares of the Company’s common stock, subject to certain conditions, through December 15, 2025 (or the date all shares are sold under the arrangement, if earlier).
Name Parker Harris  
Title Co-Founder and Chief Technology Officer  
Rule 10b5-1 Arrangement Adopted true  
Adoption Date December 17, 2024  
Expiration Date December 15, 2025  
Arrangement Duration 363 days  
Aggregate Available 150,662 150,662
Marc Benioff [Member]    
Trading Arrangements, by Individual    
Material Terms of Trading Arrangement   On January 9, 2025, Marc Benioff, Chair and Chief Executive Officer, adopted a Rule 10b5-1 trading arrangement intended to satisfy the affirmative defense of Rule 10b5-1(c) for the sale of up to 353,684 shares of the Company’s common stock, subject to certain conditions, through March 20, 2026 (or the date all shares are sold under the arrangement, if earlier).
Name Marc Benioff  
Title Chair and Chief Executive Officer  
Rule 10b5-1 Arrangement Adopted true  
Adoption Date January 9, 2025  
Expiration Date March 20, 2026  
Arrangement Duration 435 days  
Aggregate Available 353,684 353,684
v3.25.0.1
Insider Trading Policies and Procedures
 12 Months Ended
Jan. 31, 2025
Insider Trading Policies and Procedures [Line Items]  
Insider Trading Policies and Procedures Adopted true
v3.25.0.1
Cybersecurity Risk Management and Strategy Disclosure
 12 Months Ended
Jan. 31, 2025
Cybersecurity Risk Management, Strategy, and Governance [Line Items]  
Cybersecurity Risk Management Processes for Assessing, Identifying, and Managing Threats [Text Block]
When a company purchases our service offerings, they gain a trusted digital advisor who will work together with them in their efforts to protect their data. We aim to provide a secure and compliant enterprise cloud platform and we work to build trust and in-depth defense into all of our systems. Among other things, we employ an experienced team of cybersecurity professionals, engage in community events and offer free online cybersecurity incident prevention training to help enable our customers to focus on their business, knowing their data is safe and accessible as needed.
We seek to address material cybersecurity risks through a company-wide approach that assesses, ranks and prioritizes cybersecurity threats, vulnerabilities and issues as they are identified to maintain the confidentiality, integrity and availability of our information systems and the information that we collect and store. The Company’s cybersecurity policies, standards, processes and practices are informed by recognized frameworks established by the National Institute of Standards and Technology, the International Organization for Standardization and an array of other applicable standards-setting bodies, which are integrated into a broader risk management framework and related processes. We also hold various security-related industry certifications and attestations that have been validated by external auditors, including SOC 1, SOC 2, SOC 3, ISO 27001, 27017 and 27018, CSA STAR and others.
Leveraging threat intelligence and other signals, the Company undergoes periodic testing, audits and reviews of its policies, standards, processes and practices to identify, assess and address cybersecurity risks and events. The Company also undergoes routine internal and external penetration testing. The results of such tests and assessments are evaluated by management and periodically reported to the Committee. The Company further adjusts its cybersecurity policies, standards, processes and practices based on these results and evolving industry practices. The Company also publishes attestations of its various certifications, audits, and penetration tests on its global compliance webpage.
Cybersecurity Risk Management Processes Integrated [Flag] true
Cybersecurity Risk Management Processes Integrated [Text Block]
We seek to address material cybersecurity risks through a company-wide approach that assesses, ranks and prioritizes cybersecurity threats, vulnerabilities and issues as they are identified to maintain the confidentiality, integrity and availability of our information systems and the information that we collect and store. The Company’s cybersecurity policies, standards, processes and practices are informed by recognized frameworks established by the National Institute of Standards and Technology, the International Organization for Standardization and an array of other applicable standards-setting bodies, which are integrated into a broader risk management framework and related processes. We also hold various security-related industry certifications and attestations that have been validated by external auditors, including SOC 1, SOC 2, SOC 3, ISO 27001, 27017 and 27018, CSA STAR and others.
Cybersecurity Risk Management Third Party Engaged [Flag] true
Cybersecurity Risk Third Party Oversight and Identification Processes [Flag] true
Cybersecurity Risk Materially Affected or Reasonably Likely to Materially Affect Registrant [Flag] false
Cybersecurity Risk Board of Directors Oversight [Text Block]
As mentioned above, the Board established the Committee to provide dedicated oversight of cybersecurity-related management, strategy, initiatives, risks, threats and remediation activities. The Committee receives regular presentations, reports and updates from the Company’s Chief Trust Officer (“CTrO”) and other members of management on developments regarding the Company’s cybersecurity program, broader cybersecurity trends, evolving industry standards, the threat environment and other topics. After each quarterly meeting of the Committee, the Board receives a report from the Chair of the Committee with an update on the Company’s oversight of cybersecurity risks and mitigation efforts. The Committee also receives periodic reports from an experienced outside consultant with information security expertise providing insights on key focus areas to aid in the Committee’s oversight of the Company’s cybersecurity program.
The Company’s processes also allow for the Board and the Committee to be informed of key cybersecurity risks outside the regular reporting schedule. While regular meetings of the Committee are scheduled on a quarterly cadence, the Committee is authorized to meet with management or individual directors at any time it deems appropriate to discuss matters relevant to the Committee. In between meetings, the Board and the Committee receive information regarding relevant cybersecurity risks
(including cybersecurity incidents) that meet pre-established reporting thresholds, as well as ongoing updates regarding any such risks.
Cybersecurity Risk Board Committee or Subcommittee Responsible for Oversight [Text Block] As mentioned above, the Board established the Committee to provide dedicated oversight of cybersecurity-related management, strategy, initiatives, risks, threats and remediation activities.
Cybersecurity Risk Process for Informing Board Committee or Subcommittee Responsible for Oversight [Text Block] The Committee receives regular presentations, reports and updates from the Company’s Chief Trust Officer (“CTrO”) and other members of management on developments regarding the Company’s cybersecurity program, broader cybersecurity trends, evolving industry standards, the threat environment and other topics. After each quarterly meeting of the Committee, the Board receives a report from the Chair of the Committee with an update on the Company’s oversight of cybersecurity risks and mitigation efforts. The Committee also receives periodic reports from an experienced outside consultant with information security expertise providing insights on key focus areas to aid in the Committee’s oversight of the Company’s cybersecurity program.
Cybersecurity Risk Role of Management [Text Block]
Management Oversight and Governance
The CTrO, reporting to the Company’s Chief Engineering & Customer Success Officer (“C/E”), is responsible for designing and implementing a security program and strategy based on the mandate provided by the Board and senior management. The CTrO has extensive experience in the management of cybersecurity risk programs, having served in various leadership roles in information technology and information security for over 15 years, including serving as the Chief Security Officer of two other large public technology companies. He also holds an undergraduate and master’s degree in computer science. We believe the Company’s business leaders, including our CEO, CFO, C/E and CLO, who have experience managing cybersecurity risk at the Company and at similar companies, have the appropriate expertise, background and depth of experience to manage risks arising from cybersecurity threats.
The CTrO, in coordination with other members of senior management, works collaboratively across the Company to implement a program designed to help protect the Company’s information systems from cybersecurity threats and to promptly respond to cybersecurity incidents in accordance with the Company’s incident response and recovery plans. To facilitate the success of the Company’s cybersecurity program, cross-functional teams throughout the Company are tasked with addressing cybersecurity threats and responding to cybersecurity incidents. Through ongoing communications with these teams, the CTrO and senior management are able to be informed promptly about, and monitor the prevention, detection, investigation, mitigation and remediation of, cybersecurity threats. These teams are expected to operate pursuant to documented plans and playbooks that include processes for escalation of incidents to leadership and to the Committee and Board, as appropriate, based on the severity level of a cybersecurity incident. In addition, the Company periodically consults with outside advisors and experts to assist with assessing, identifying and managing cybersecurity risks, including to anticipate future threats and trends, and their impact on the Company’s risk management environment.
Specifically, management implements the Company’s cybersecurity and risk management strategy across several areas:
•Identification and Reporting. The Company has implemented a robust, cross-functional approach to identifying, assessing and managing cybersecurity threats and risks. The Company’s program includes controls and procedures designed to properly identify, classify, and escalate cybersecurity risks and incidents to provide management with visibility and prioritization of risk mitigation efforts and to publicly report material cybersecurity incidents when appropriate.
•Threat Intelligence. The Company maintains a Threat Intelligence team focused on profiling, intelligence collection, and threat analysis supporting the Company’s ongoing efforts to identify, assess and manage cybersecurity threats. The team’s input supports both near-term response to cybersecurity events, and long-term strategic planning and development of the Company’s cybersecurity risk management framework.
•Technical Safeguards. The Company implements technical safeguards that are designed to protect both the Company’s service offerings and other information systems we control from cybersecurity threats, including firewalls, intrusion prevention and detection systems, anti-malware functionality, vulnerability management, encryption processes and access controls, all of which are periodically evaluated and improved through risk and control assessments and in response to cybersecurity threat intelligence as well as outside audits and certifications.
•Incident Response and Recovery Planning. The Company has established and maintains incident response, business continuity and disaster recovery plans designed to address the Company’s response to a cybersecurity incident, including the public disclosure and reporting of material incidents in a timely manner. These plans and procedures serve to guide and document a rigorous incident response program that reflects the roles of an array of stakeholders, including personnel providing technical, operational, engineering, legal and other perspectives across the Company. The Company conducts regular tabletop exercises involving multiple operational teams, including senior management, to test these plans and to familiarize personnel with their roles in a response scenario.
•Third-Party Risk Management. The Company maintains a risk-based approach to identifying and overseeing cybersecurity threats presented by certain third parties, including vendors, service providers and other external users of the Company’s systems, as well as the systems of third parties that could adversely impact our business in the event of a significant cybersecurity incident affecting those third-party systems.
•Education and Awareness. The Company regularly provides employee training on security-related duties and responsibilities, including knowledge about how to recognize cybersecurity incidents and how to proceed if an actual or suspected incident should occur. This training is mandatory for employees across the Company, and is intended to provide the Company’s employees with effective tools to address cybersecurity threats, and to communicate the Company’s evolving information security policies, standards, processes and practices. The Company maintains several
plans designed to prepare the Salesforce Security Response Center (SSRC) with the proper training, processes and capabilities needed to effectively respond to incidents.
Cybersecurity Risk Management Positions or Committees Responsible [Flag] true
Cybersecurity Risk Management Positions or Committees Responsible [Text Block] The CTrO, reporting to the Company’s Chief Engineering & Customer Success Officer (“C/E”), is responsible for designing and implementing a security program and strategy based on the mandate provided by the Board and senior management.
Cybersecurity Risk Management Expertise of Management Responsible [Text Block] The CTrO has extensive experience in the management of cybersecurity risk programs, having served in various leadership roles in information technology and information security for over 15 years, including serving as the Chief Security Officer of two other large public technology companies. He also holds an undergraduate and master’s degree in computer science. We believe the Company’s business leaders, including our CEO, CFO, C/E and CLO, who have experience managing cybersecurity risk at the Company and at similar companies, have the appropriate expertise, background and depth of experience to manage risks arising from cybersecurity threats.
Cybersecurity Risk Process for Informing Management or Committees Responsible [Text Block]
The CTrO, in coordination with other members of senior management, works collaboratively across the Company to implement a program designed to help protect the Company’s information systems from cybersecurity threats and to promptly respond to cybersecurity incidents in accordance with the Company’s incident response and recovery plans. To facilitate the success of the Company’s cybersecurity program, cross-functional teams throughout the Company are tasked with addressing cybersecurity threats and responding to cybersecurity incidents. Through ongoing communications with these teams, the CTrO and senior management are able to be informed promptly about, and monitor the prevention, detection, investigation, mitigation and remediation of, cybersecurity threats. These teams are expected to operate pursuant to documented plans and playbooks that include processes for escalation of incidents to leadership and to the Committee and Board, as appropriate, based on the severity level of a cybersecurity incident. In addition, the Company periodically consults with outside advisors and experts to assist with assessing, identifying and managing cybersecurity risks, including to anticipate future threats and trends, and their impact on the Company’s risk management environment.
Cybersecurity Risk Management Positions or Committees Responsible Report to Board [Flag] true
v3.25.0.1
Summary of Business and Significant Accounting Policies (Policies)
 12 Months Ended
Jan. 31, 2025
Accounting Policies [Abstract]  
Fiscal Year
Fiscal Year
The Company’s fiscal year ends on January 31. References to fiscal 2025, for example, refer to the fiscal year ending January 31, 2025.
Use of Estimates
Use of Estimates
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions in the Company’s consolidated financial statements and notes thereto.
Significant estimates and assumptions made by management include the determination of:
•the standalone selling price (“SSP”) of performance obligations for revenue contracts with multiple performance obligations;
•the valuation of privately-held strategic investments;
•the fair value of assets acquired and liabilities assumed for business combinations;
•the recognition, measurement and valuation of current and deferred income taxes and uncertain tax positions;
•the useful lives of intangible assets; and
•the fair value of certain stock awards issued.
Actual results could differ materially from these estimates. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, which forms the basis for making judgments about the carrying values of assets and liabilities as well as income and expenses to be recognized.
Principles of Consolidation
Principles of Consolidation
The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.
Segments
Segments
The Company operates as one operating segment. Operating segments are defined as components of an enterprise for which separate financial information is evaluated regularly by the chief operating decision maker (“CODM”), who is the Company’s Chief Executive Officer, in deciding how to allocate resources and assess performance. Over the past few years, the Company has completed a number of acquisitions which have allowed the Company to expand its offerings, presence and reach in various market segments of the enterprise cloud computing market. While the Company has offerings in multiple enterprise cloud computing market segments, including as a result of the Company's acquisitions, and operates in multiple countries, the Company’s business operates in one operating segment because most of the Company's service offerings operate on the Salesforce Platform and are deployed in a nearly identical manner, and the Company’s CODM evaluates the Company’s financial information and resources, and assesses the performance of these resources, on a consolidated net income basis. Additionally, the measure of segment assets is reported on the balance sheet as total consolidated assets.
The Company’s significant segment expenses, which are the expenses included in operating income as well as losses on strategic investments, and other segment items, which includes other income (expense) and benefit from (provision for) income taxes, are included in the Company’s consolidated statement of operations. Additionally, further components of the Company’s measure of profit or loss, which is net income, are included throughout the Company’s financial statements.
Concentrations of Credit Risk, Significant Customers and Investments
Concentrations of Credit Risk, Significant Customers and Investments
The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, marketable securities and accounts receivable. The Company monitors and manages the overall exposure of its cash balances to individual financial institutions on an ongoing basis. The Company’s marketable securities portfolio consists primarily of investment-grade securities and the Company’s policies limit the amount of credit exposure to any one issuer. The Company does not require collateral for accounts receivable. The Company maintains an allowance for its doubtful accounts receivable for estimated credit losses. This allowance is based upon historical loss patterns, the number of days that billings are past due, an evaluation of the potential risk of loss associated with delinquent accounts and current market conditions and reasonable and supportable forecasts of future economic conditions to inform adjustments to historical loss patterns. The Company records the allowance against bad debt expense through the consolidated statements of operations, included in general and administrative expense, up to the amount of revenues recognized to date. Any incremental allowance is recorded as an offset to unearned revenue on the consolidated balance sheets. Receivables are written off and charged against the recorded allowance when the Company has exhausted collection efforts without success.
Revenue Recognition
Revenue Recognition
The Company derives its revenues from two sources: (1) subscription and support revenues and (2) professional services and other revenues. Subscription and support revenues include subscription fees from customers accessing the Company’s enterprise cloud computing services (collectively, “Cloud Services”), software license revenues from the sales of term software licenses and support revenues from the sales of support and updates beyond the basic subscription or software license sales. Professional services and other revenues include professional and advisory services for process mapping, project management and implementation services and training services.
Revenue is recognized upon transfer of control of promised products and services to customers in an amount that reflects the consideration the Company expects to receive in exchange for those products or services. If the consideration promised in a contract includes a variable amount, for example, overage fees, contingent fees or service level penalties, the Company includes an estimate of the amount it expects to receive for the total transaction price if it is probable that a significant reversal of cumulative revenue recognized will not occur.
The Company determines the amount of revenue to be recognized through the application of the following steps:
•identification of the contract, or contracts, with a customer;
•identification of the performance obligations in the contract;
•determination of the transaction price;
•allocation of the transaction price to the performance obligations in the contract; and
•recognition of revenue when or as the Company satisfies the performance obligations.
Subscription and Support Revenues
Subscription and support revenues are comprised of fees that provide customers with access to Cloud Services, software licenses and related support and updates during the term of the arrangement.
Cloud Services allow customers to use the Company's multi-tenant software without taking possession of the software. Revenue is generally recognized ratably over the contract term. Substantially all of the Company’s subscription service arrangements are noncancellable and do not contain refund-type provisions.
Subscription and support revenues also include revenues associated with term software licenses that provide the customer with a right to use the software as it exists when made available. Revenues from term software licenses are generally recognized
at the point in time when the software is made available to the customer. Revenue from software support and updates is recognized as the support and updates are provided, which is generally ratably over the contract term.
The Company typically invoices its customers annually and its payment terms provide that customers pay within 30 days of invoice. Amounts that have been invoiced are recorded in accounts receivable and in unearned revenue or revenue, depending on whether transfer of control to customers has occurred.
Professional Services and Other Revenues
The Company’s professional services contracts are either on a time and materials, fixed price or subscription basis. These revenues are recognized as the services are rendered for time and materials contracts, on a proportional performance basis for fixed price contracts or ratably over the contract term for subscription professional services contracts. Other revenues consist primarily of training revenues recognized as such services are performed.
Significant Judgments - Contracts with Multiple Performance Obligations
The Company enters into contracts with its customers that may include promises to transfer multiple performance obligations such as Cloud Services, software licenses, support and updates and professional services. A performance obligation is a promise in a contract with a customer to transfer products or services that are concluded to be distinct. Determining whether products and services are distinct performance obligations that should be accounted for separately or combined as one unit of accounting may require significant judgment.
Cloud Services, software licenses and support and updates services are generally concluded to be distinct because such offerings are often sold separately. In determining whether professional services are distinct, the Company considers the following factors for each professional services agreement: availability of the services from other vendors, the nature of the professional services, the timing of when the professional services contract was signed in comparison to the subscription start date and the contractual dependence of the service on the customer’s satisfaction with the professional services work. To date, the Company has concluded that professional services included in contracts with multiple performance obligations are distinct.
The Company allocates the transaction price to each performance obligation on a relative SSP basis. The SSP is the price at which the Company would sell a promised product or service separately to a customer. Judgment is required to determine the SSP for each distinct performance obligation.
The Company determines SSP by considering its overall pricing objectives and market conditions. Significant pricing practices taken into consideration include the Company’s discounting practices, the size and volume of the Company’s transactions, the customer demographic, the geographic area where services are sold, price lists, the Company's go-to-market strategy, historical and current sales and contract prices. In instances where the Company does not sell or price a product or service separately, the Company maximizes the use of observable inputs by using information that may include market conditions. As the Company’s go-to-market strategies evolve, the Company may modify its pricing practices in the future, which could result in changes to SSP.
In certain cases, the Company is able to establish SSP based on observable prices of products or services sold or priced separately in comparable circumstances to similar customers. The Company uses a single amount to estimate SSP when indicated by the distribution of its observable prices.
Alternatively, the Company uses a range of amounts to estimate SSP when the pricing practices or distribution of the observable prices are highly variable. The Company typically has more than one SSP for individual products and services due to the stratification of those products and services by customer size and geography.
Costs Capitalized to Obtain Revenue Contracts
The Company capitalizes incremental costs of obtaining revenue contracts related to noncancellable Cloud Services subscription, ongoing Cloud Services support and license support and updates. For contracts with term software licenses where revenue is recognized upfront when the software is made available to the customer, costs allocable to those licenses are expensed as they are incurred. Capitalized amounts consist primarily of sales commissions paid to the Company’s direct sales force. Capitalized amounts also include (1) amounts paid to employees other than the direct sales force who earn incentive payouts under annual compensation plans that are tied to the value of contracts acquired, (2) commissions paid to employees upon renewals of subscription and support contracts, (3) the associated payroll taxes and fringe benefit costs associated with the payments to the Company’s employees and (4) to a lesser extent, success fees paid to partners in emerging markets where the Company has a limited presence.
Costs capitalized related to new revenue contracts are amortized on a straight-line basis over four years, which is longer than the typical initial contract period, but reflects the estimated average period of benefit, including expected contract renewals. In arriving at this average period of benefit, the Company evaluates both qualitative and quantitative factors which included the estimated life cycles of its offerings and its customer attrition. Additionally, the Company amortizes capitalized costs for renewals and success fees paid to partners over two years.
The capitalized amounts are recoverable through future revenue streams under all noncancellable customer contracts. The Company periodically evaluates whether there have been any changes in its business, the market conditions in which it operates or other events which would indicate that its amortization period should be changed or if there are potential indicators of impairment.
Amortization of capitalized costs to obtain revenue contracts is included in sales and marketing expense in the accompanying consolidated statements of operations.
Cash and Cash Equivalents
Cash and Cash Equivalents
The Company considers all highly liquid investments purchased with an original maturity of three months or less to be cash equivalents. Cash and cash equivalents are stated at fair value.
Marketable Securities
Marketable Securities
The Company considers all of its marketable debt securities as available for use in current operations, including those with maturity dates beyond one year, and therefore classifies these securities within current assets on the consolidated balance sheets. Securities are classified as available for sale and are carried at fair value, with the change in unrealized gains and losses, net of tax, reported as a separate component on the consolidated statements of comprehensive income until realized. Fair value is determined based on quoted market rates when observable or utilizing data points that are observable, such as quoted prices, interest rates and yield curves. Securities with an amortized cost basis in excess of estimated fair value are assessed to determine what amount of the excess, if any, is caused by expected credit losses. Expected credit losses on securities are recognized in other income on the consolidated statements of operations and any remaining unrealized losses, net of taxes, are included in accumulated other comprehensive loss in stockholders' equity. For the purposes of computing realized and unrealized gains and losses, the cost of securities sold is based on the specific-identification method. Interest on securities classified as available for sale is included as a component of investment income within other income on the consolidated statements of operations.
Strategic Investments
Strategic Investments
The Company holds strategic investments in privately held debt and equity securities and publicly held equity securities in which the Company does not have a controlling interest.
Privately held equity securities where the Company lacks a controlling financial interest but does exercise significant influence are accounted for under the equity method. Privately held equity securities not accounted for under the equity method are recorded at cost and adjusted only for observable transactions for same or similar investments of the same issuer or impairment events (referred to as the measurement alternative). All gains and losses on privately held equity securities, realized and unrealized, are recorded through losses on strategic investments, net on the consolidated statements of operations. Privately held debt securities are recorded at fair value with changes in fair value recorded through accumulated other comprehensive loss on the consolidated balance sheets. Other privately held investments not classified as debt or equity securities are recorded at cost and adjusted for impairment events, with any associated gains and losses recorded through losses on strategic investments, net on the consolidated statements of operations.
Valuations of privately held securities are inherently complex and require judgment due to the lack of readily available market data. In determining the estimated fair value of its strategic investments in privately held companies, the Company utilizes the most recent data available to the Company. The Company assesses its privately held strategic investments quarterly for impairment. The Company’s impairment analysis encompasses an assessment of both qualitative and quantitative factors, including the investee's financial metrics, market acceptance of the investee's product or technology and the rate at which the investee is using its cash. If the investment is considered impaired, the Company estimates the fair value of the investment and recognizes any resulting impairment through the consolidated statements of operations.
Publicly held equity securities are measured at fair value with changes recorded through losses on strategic investments, net on the consolidated statements of operations.
Fair Value Measurement
Fair Value Measurement
The Company measures its cash and cash equivalents, marketable securities, publicly held equity securities and foreign currency derivative contracts at fair value. In addition, the Company measures certain of its strategic investments, including its privately held debt and equity securities, at fair value on a nonrecurring basis when there has been an observable price change in a same or similar security or an impairment event.
Derivative Financial Instruments
Derivative Financial Instruments
The Company enters into foreign currency derivative contracts with financial institutions to reduce foreign exchange risk associated with intercompany transactions and other monetary assets or liabilities denominated in currencies other than the functional currency of a subsidiary. The Company uses forward currency derivative contracts, which are not designated as hedging instruments, to minimize the Company’s exposure to balances primarily denominated in the Euro, British Pound Sterling, Canadian Dollar, Australian Dollar, Brazilian Real and Japanese Yen. The Company’s derivative financial instruments program is not designated for trading or speculative purposes. The Company generally enters into master netting arrangements with the financial institutions with which it contracts for such derivatives, which permit net settlement of transactions with the same counterparty, thereby reducing risk of credit-related losses from a financial institutions' nonperformance. While the contract or notional amount is often used to express the volume of foreign currency derivative contracts, the amounts potentially subject to credit risk are generally limited to the amounts, if any, by which the counterparties’ obligations under the agreements exceed the obligations of the Company to the counterparties. The notional amount of outstanding foreign currency derivative contracts as of January 31, 2025 and January 31, 2024 was $10.7 billion and $8.6 billion, respectively.
Outstanding foreign currency derivative contracts are recorded at fair value on the consolidated balance sheets. Unrealized gains or losses due to changes in the fair value of these derivative contracts, as well as realized gains or losses from their net settlement, are recognized as other income (expense) in the consolidated statements of operations consistent with the offsetting gains or losses resulting from the remeasurement or settlement of the underlying foreign currency denominated receivables and payables.
Property and Equipment
Property and Equipment
Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the estimated useful lives of those assets as follows:
Buildings and building improvements
10 to 40 years
Computers, equipment and software
3 to 5 years
Furniture and fixtures5 years
Leasehold improvements
Shorter of the estimated lease term or 10 years
The Company estimates the useful lives of property and equipment upon initial recognition and periodically evaluates the useful lives and whether events or changes in circumstances warrant a revision to the useful lives.
When assets are retired or otherwise disposed of, the cost and accumulated depreciation and amortization are removed from their respective accounts and any loss on such retirement is reflected in operating expenses.
Leases
Leases
The Company determines if an arrangement is a lease at inception and classifies its leases at commencement. Operating leases are included in operating lease right-of-use (“ROU”) assets and current and noncurrent operating lease liabilities on the Company’s consolidated balance sheets. Assets (also referred to as ROU assets) and liabilities recognized from finance leases are included in property and equipment, accrued expenses and other liabilities and other noncurrent liabilities, respectively, on the Company’s consolidated balance sheets. ROU assets represent the Company's right to use an underlying asset for the lease term. The corresponding lease liabilities represent its obligation to make lease payments arising from the lease. The Company does not recognize ROU assets or lease liabilities for leases with a term of 12 months or less for any asset classes.
Lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement, net of any future tenant incentives. The Company has lease agreements which contain both lease and non-lease components, which it has elected to combine for all asset classes. As such, minimum lease payments include fixed payments for non-lease components within a lease agreement but exclude variable lease payments not dependent on an index or rate, such as common area maintenance, operating expenses, utilities, or other costs that are subject to fluctuation from period to period. The Company’s lease terms may include options to extend or terminate the lease. Periods beyond the noncancellable term of the lease are included in the measurement of the lease liability only when it is reasonably certain that the Company will exercise the associated extension option or waive the termination option. The Company reassesses the lease term if and when a significant event or change in circumstances occurs within the control of the Company. As most of the Company’s leases do not provide an implicit rate, the net present value of future minimum lease payments is determined using the Company’s incremental borrowing rate. The Company's incremental borrowing rate is an estimate of the interest rate the Company would have to pay to borrow on a collateralized basis with similar terms and payments, in the economic environment where the leased asset is located.
The lease ROU asset is recognized based on the lease liability, adjusted for any rent payments or initial direct costs incurred or tenant incentives received prior to commencement.
Lease expense for operating leases, which includes amortization expense of ROU assets, is recognized on a straight-line basis over the lease term. Amortization expense of finance lease ROU assets is recognized on a straight-line basis over the lease term and interest expense for finance lease liabilities is recognized based on the incremental borrowing rate. Expense for variable lease payments is recognized as incurred.
On the lease commencement date, the Company also establishes assets and liabilities for the present value of estimated future costs to retire long-lived assets at the termination or expiration of a lease. Such assets are included in property and equipment, net and are amortized over the lease term.
The Company has entered into subleases or has made decisions and taken actions to exit and sublease certain unoccupied leased office space. Similar to other long-lived assets discussed below, management tests ROU assets for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. For leased assets, such circumstances would include the decision to leave a leased facility prior to the end of the minimum lease term or subleases for which estimated cash flows do not fully cover the costs of the associated lease.
Intangible Assets Acquired through Business Combinations
Intangible Assets Acquired through Business Combinations
Intangible assets are amortized over their estimated useful lives. Each period, the Company evaluates the estimated remaining useful life of its intangible assets and whether events or changes in circumstances warrant a revision to the remaining period of amortization.
Impairment Assessment
Impairment Assessment
The Company evaluates intangible assets and other long-lived assets for possible impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable, including, but not limited to, significant adverse changes in business climate, market conditions or other events that indicate an asset's carrying amount may not be recoverable. Recoverability of these assets is measured by comparing the carrying amount of each asset group to the future undiscounted cash flows the asset is expected to generate. If the undiscounted cash flows used in the test for recoverability are less than the carrying amount of these assets, the carrying amount of such assets is reduced to fair value.
The Company evaluates and tests the recoverability of its goodwill for impairment annually during its fourth quarter of each fiscal year or more often if and when circumstances indicate that goodwill may not be recoverable.
Business Combinations
Business Combinations
The Company uses its best estimates and assumptions to assign fair value to the tangible and intangible assets acquired and liabilities assumed at the acquisition date. The Company’s estimates are inherently uncertain and subject to refinement. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the fair value of these tangible and intangible assets acquired and liabilities assumed, with the corresponding offset to goodwill. In addition, uncertain tax positions, tax-related valuation allowances and pre-acquisition contingencies are initially recorded in connection with a business combination as of the acquisition date. The Company continues to collect information and reevaluates these estimates and assumptions quarterly and records any adjustments to the Company’s preliminary estimates to goodwill provided that the Company is within the measurement period. Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company’s consolidated statements of operations.
In the event the Company acquires an entity with which the Company has a preexisting relationship, the Company will generally recognize a gain or loss to settle that relationship as of the acquisition date within operating income on the consolidated statements of operations. In the event that the Company acquires an entity in which the Company previously held a strategic investment, the difference between the fair value of the shares as of the date of the acquisition and the carrying value of the strategic investment is recorded as a gain or loss and recorded within losses on strategic investments, net in the consolidated statements of operations.
Restructuring
Restructuring
The Company generally recognizes employee severance costs when payments are probable and amounts are estimable or when notification occurs, depending on the region an employee works. Costs related to contracts without future benefit or contract termination are recognized at the earlier of the contract termination or the cease-use dates. Other exit-related costs are recognized as incurred.
Stock-Based Compensation Expense
Stock-Based Compensation Expense
Stock-based compensation expense is measured based on grant date at fair value using the grant date closing stock price for restricted stock units and restricted stock awards and using the Black-Scholes option pricing model for stock options. The Company recognizes stock-based compensation expense related to restricted stock units, restricted stock awards, and stock
options on a straight-line basis, net of estimated forfeitures, over the requisite service period of the awards, which is generally the vesting term of four years. The estimated forfeiture rate applied is based on historical forfeiture rates.
The Company grants performance share awards to executive officers and other members of senior management, which may include a market condition, a performance condition, or both. Stock-based compensation expense related to awards with a market condition are measured at fair value using a Monte Carlo simulation model and the expense related to these awards is recognized on a graded-vesting basis, net of estimated forfeitures, over the requisite service period of the awards, which is generally the vesting term. Stock-based compensation expense related to awards with a performance condition are measured based on the grant date closing stock price and the expense related to these awards is recognized based on the requisite service period elapsed, as well as the probability of achievement and estimated attainment of the performance condition as of the end of our reporting period.
Stock-based compensation expense related to the Company’s Amended and Restated 2004 Employee Stock Purchase Plan (“ESPP” or “2004 Employee Stock Purchase Plan”) is measured based on grant date at fair value using the Black-Scholes option pricing model. The Company recognizes stock-based compensation expense related to shares issued pursuant to the 2004 Employee Stock Purchase Plan on a straight-line basis over the offering period, which is 12 months. The ESPP allows employees to purchase shares of the Company's common stock at a 15 percent discount from the lower of the Company’s stock price on (i) the first day of the offering period or on (ii) the last day of the purchase period. The ESPP also allows employees to reduce their percentage election once during a six-month purchase period (December 15 and June 15 of each fiscal year), but not to increase that election until the next one-year offering period. The ESPP includes a reset provision for the purchase price if the stock price on the purchase date is less than the stock price on the offering date.
The Company, at times, grants unvested restricted shares to employee stockholders of certain acquired companies in lieu of cash consideration. These awards are generally subject to continued post-acquisition employment. Therefore, the Company accounts for them as post-acquisition stock-based compensation expense. The Company recognizes stock-based compensation expense equal to the grant date fair value of the restricted stock awards, based on the closing stock price on grant date, on a straight-line basis over the requisite service period of the awards, which is generally four years.
Advertising Cost
Advertising Expenses
Advertising is expensed as incurred.
Income Taxes
Income Taxes
The Company uses the asset and liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are determined based on temporary differences between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. The effect on deferred tax assets and liabilities of a change in tax laws is recognized in the consolidated statements of operations in the period that includes the enactment date.
The Company’s tax positions are subject to income tax audits by multiple tax jurisdictions throughout the world. The Company recognizes the tax benefit of an uncertain tax position only if it is more likely than not that the position is sustainable upon examination by the taxing authority, solely based on its technical merits. The tax benefit recognized is measured as the largest amount of benefit which is greater than 50 percent likely to be realized upon settlement with the taxing authority. The Company recognizes interest accrued and penalties related to unrecognized tax benefits in the income tax provision.
Valuation allowances are established when necessary to reduce deferred tax assets to the amounts that are more likely than not expected to be realized based on the weighting of positive and negative evidence. Future realization of deferred tax assets ultimately depends on the existence of sufficient taxable income of the appropriate character (for example, ordinary income or capital gain) within the carryback or carryforward periods available under the applicable tax law. The Company regularly reviews the deferred tax assets for recoverability based on historical taxable income, projected future taxable income, the expected timing of the reversals of existing temporary differences and tax planning strategies. The Company’s judgments regarding future profitability may change due to many factors, including future market conditions and the ability to successfully execute its business plans. Should there be a change in the ability to recover deferred tax assets, the tax provision would increase or decrease in the period in which the assessment is changed.
Foreign Currency Translation
Foreign Currency Translation
The functional currency of the Company’s major foreign subsidiaries is generally the local currency. All assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the exchange rate on the balance sheet date. Revenues and expenses are translated at the average exchange rate during the period. Equity transactions are translated using historical exchange rates. Adjustments resulting from translating foreign functional currency financial statements into U.S.
dollars are recorded as a separate component on the consolidated statements of comprehensive income. Foreign currency transaction gains and losses are included in other income in the consolidated statements of operations.
Warranties and Indemnification
Warranties and Indemnification
The Company’s arrangements generally include certain provisions for indemnifying customers against liabilities if its products or services infringe on a third party’s intellectual property rights. To date, the Company has not incurred any material costs as a result of such obligations and has not accrued any material liabilities related to such obligations in the accompanying consolidated financial statements.
The Company has also agreed to indemnify its directors and executive officers for costs associated with any fees, expenses, judgments, fines and settlement amounts incurred by any of these persons in any action or proceeding to which any of those persons is, or is threatened to be, made a party by reason of the person’s service as a director or officer, including any action by the Company, arising out of that person’s services as the Company’s director or officer or that person’s services provided to any other company or enterprise at the Company’s request. The Company maintains director and officer insurance coverage that would generally enable the Company to recover a portion of any future amounts paid. The Company may also be subject to indemnification obligations by law with respect to the actions of its employees under certain circumstances and in certain jurisdictions.
New Accounting Pronouncements Pending Adoption
New Accounting Pronouncements Adopted in Fiscal 2025
In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2023-07, “Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures” (“ASU 2023-07”), which requires additional operating segment disclosures in annual and interim consolidated financial statements. The Company adopted ASU 2023-07 in the fourth quarter of fiscal year 2025 on a retrospective basis.
New Accounting Pronouncements Pending Adoption
In December 2023, the FASB issued Accounting Standards Update No. 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures” (“ASU 2023-09”), which requires disclosure of disaggregated income taxes paid, prescribes standard categories for the components of the effective tax rate reconciliation and modifies other income tax-related disclosures. ASU 2023-09 is effective for annual periods beginning after December 15, 2024 on a retrospective or prospective basis. The Company is evaluating the effect that ASU 2023-09 will have on its financial statement disclosures.
In November 2024, the FASB issued Accounting Standards Update No. 2024-03, “Income Statement - Reporting Comprehensive Income - Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses” (“ASU 2024-03”), which requires disaggregation of certain costs in a separate note to the financial statements, such as the amounts of employee compensation, depreciation and intangible asset amortization, included in each relevant expense caption in annual and interim consolidated financial statements. ASU 2024-03 is effective for annual periods beginning after December 15, 2026 and for interim periods within fiscal years beginning after December 15, 2027 on a retrospective or prospective basis, with early adoption permitted. The Company is evaluating the effect that ASU 2024-03 will have on its financial statement disclosures.
v3.25.0.1
Summary of Business and Significant Accounting Policies (Tables)
 12 Months Ended
Jan. 31, 2025
Accounting Policies [Abstract]  
Schedule of Property and Equipment Estimated Useful Lives
Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the estimated useful lives of those assets as follows:
Buildings and building improvements
10 to 40 years
Computers, equipment and software
3 to 5 years
Furniture and fixtures5 years
Leasehold improvements
Shorter of the estimated lease term or 10 years
Property and equipment, net consisted of the following (in millions):
 As of January 31,
 20252024
Land $293 $293 
Buildings and building improvements 492 490 
Computers, equipment and software4,345 4,209 
Furniture and fixtures232 245 
Leasehold improvements1,556 1,604 
Property and equipment, gross6,918 6,841 
Less accumulated depreciation and amortization(3,682)(3,152)
Property and equipment, net$3,236 $3,689 
v3.25.0.1
Revenues (Tables)
 12 Months Ended
Jan. 31, 2025
Revenue from Contract with Customer [Abstract]  
Summary of Subscription and Support and Geographic Location Revenue
Subscription and support revenues consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202520242023
Sales $8,322 $7,580 $6,831 
Service 9,054 8,245 7,369 
Platform and Other 7,247 6,611 5,967 
Marketing and Commerce5,281 4,912 4,516 
Integration and Analytics (1) 5,775 5,189 4,338 
$35,679 $32,537 $29,021 
(1) In the fourth quarter of fiscal 2024, the Company renamed the service offering previously referred to as Data to Integration and Analytics, which includes MuleSoft and Tableau.
Total Revenue by Geographic Locations
Revenues by geographical region consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202520242023
Americas$25,143 $23,289 $21,250 
Europe8,891 8,128 7,163 
Asia Pacific3,861 3,440 2,939 
$37,895 $34,857 $31,352 
Schedule of Change in Unearned Revenue
The change in unearned revenue was as follows (in millions):
Fiscal Year Ended January 31,
20252024
Unearned revenue, beginning of period$19,003 $17,376 
Billings and other (1)39,513 36,370 
Contribution from contract asset(34)110 
Revenue recognized over time(35,628)(32,727)
Revenue recognized at a point in time(2,267)(2,130)
Unearned revenue from business combinations156 4 
Unearned revenue, end of period$20,743 $19,003 
(1) Other includes, for example, the impact of foreign currency translation.
Summary of Remaining Performance Obligation
Remaining performance obligation consisted of the following (in billions):
 CurrentNoncurrentTotal
As of January 31, 2025$30.2 $33.2 $63.4 
As of January 31, 2024$27.6 $29.3 $56.9 
v3.25.0.1
Investments (Tables)
 12 Months Ended
Jan. 31, 2025
Investments, Debt and Equity Securities [Abstract]  
Schedule of Marketable Securities
At January 31, 2025, marketable securities consisted of the following (in millions):
Amortized
Cost		Unrealized
Gains		Unrealized
Losses		Fair Value
Corporate notes and obligations$2,574 $6 $(23)$2,557 
U.S. treasury securities546 0 (4)542 
Mortgage-backed obligations128 0 (6)122 
Asset-backed securities1,218 3 (4)1,217 
Municipal securities108 0 (1)107 
Commercial paper506 0 0 506 
Covered bonds29 0 (2)27 
Other106 0 0 106 
Total marketable securities$5,215 $9 $(40)$5,184 
At January 31, 2024, marketable securities consisted of the following (in millions):
Amortized
Cost		Unrealized
Gains		Unrealized
Losses		Fair Value
Corporate notes and obligations$3,014 $9 $(45)$2,978 
U.S. treasury securities583 0 (8)575 
Mortgage-backed obligations244 1 (9)236 
Asset-backed securities1,381 5 (7)1,379 
Municipal securities139 0 (3)136 
Commercial paper213 0 0 213 
Covered bonds81 0 (3)78 
Other127 1 (1)127 
Total marketable securities$5,782 $16 $(76)$5,722 
Schedule of Short-Term and Long-Term Marketable Securities
The contractual maturities of the investments classified as marketable securities were as follows (in millions):
 As of
 January 31, 2025January 31, 2024
Due within 1 year$2,081 $2,523 
Due in 1 year through 5 years3,098 3,180 
Due in 5 years through 10 years5 19 
$5,184 $5,722 
Schedules of Strategic Investments
Strategic investments by form and measurement category as of January 31, 2025 were as follows (in millions):
 Measurement Category
 Fair ValueMeasurement AlternativeOtherTotal
Equity securities$69 $4,617 $125 $4,811 
Debt securities and other investments 0 0 41 41 
Balance as of January 31, 2025
$69 $4,617 $166 $4,852 
Strategic investments by form and measurement category as of January 31, 2024 were as follows (in millions):
 Measurement Category
 Fair ValueMeasurement AlternativeOtherTotal
Equity securities$80 $4,557 $130 $4,767 
Debt securities and other investments0 0 81 81 
Balance as of January 31, 2024
$80 $4,557 $211 $4,848 
The components of losses on strategic investments, net were as follows (in millions):
4Fiscal Year Ended January 31,
202520242023
Unrealized gains (losses) recognized on publicly traded equity securities, net$(16)$29 $1 
Unrealized gains recognized on privately held equity securities, net358 119 180 
Impairments on privately held equity and debt securities(582)(466)(491)
Unrealized losses, net(240)(318)(310)
Realized gains on sales of securities, net119 41 71 
Losses on strategic investments, net $(121)$(277)$(239)
v3.25.0.1
Fair Value Measurement (Tables)
 12 Months Ended
Jan. 31, 2025
Fair Value Disclosures [Abstract]  
Schedule of Assets and Liabilities Measured at Fair Value on a Recurring Basis
The following table presents information about the Company’s assets that were measured at fair value as of January 31, 2025 and indicates the fair value hierarchy of the valuation (in millions):
DescriptionQuoted Prices in
Active Markets
for Identical Assets
(Level 1)		Significant Other
Observable
Inputs
(Level 2)		Significant
Unobservable
Inputs
(Level 3)		Fair Value
Cash equivalents (1):
Time deposits$0 $1,698 $0 $1,698 
Money market mutual funds4,373 0 0 4,373 
Cash equivalent securities 0 686 0 686 
Marketable securities:
Corporate notes and obligations0 2,557 0 2,557 
U.S. treasury securities0 542 0 542 
Mortgage-backed obligations0 122 0 122 
Asset-backed securities0 1,217 0 1,217 
Municipal securities0 107 0 107 
Commercial paper0 506 0 506 
Covered bonds0 27 0 27 
Other0 106 0 106 
Strategic investments:
Equity securities69 0 0 69 
Total assets$4,442 $7,568 $0 $12,010 
(1) Included in “cash and cash equivalents” in the accompanying consolidated balance sheets in addition to $2.1 billion of cash, as of January 31, 2025.
The following table presents information about the Company’s assets that were measured at fair value as of January 31, 2024 and indicates the fair value hierarchy of the valuation (in millions):
DescriptionQuoted Prices in
Active Markets
for Identical Assets
(Level 1)		Significant Other
Observable Inputs (Level 2)		Significant
Unobservable
Inputs
(Level 3)		Fair Value
Cash equivalents (1):
Time deposits$0 $1,337 $0 $1,337 
Money market mutual funds4,447 0 0 4,447 
Cash equivalent securities0 493 0 493 
Marketable securities:
Corporate notes and obligations0 2,978 0 2,978 
U.S. treasury securities0 575 0 575 
Mortgage-backed obligations0 236 0 236 
Asset-backed securities0 1,379 0 1,379 
Municipal securities0 136 0 136 
Commercial paper0 213 0 213 
Covered bonds0 78 0 78 
Other0 127 0 127 
Strategic investments:
Equity securities80 0 0 80 
Total assets$4,527 $7,552 $0 $12,079 
(1) Included in “cash and cash equivalents” in the accompanying consolidated balance sheets in addition to $2.2 billion of cash, as of January 31, 2024.
v3.25.0.1
Property and Equipment, Net and Other Balance Sheet Accounts (Tables)
 12 Months Ended
Jan. 31, 2025
Property, Plant and Equipment [Abstract]  
Schedule of Property and Equipment
Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the estimated useful lives of those assets as follows:
Buildings and building improvements
10 to 40 years
Computers, equipment and software
3 to 5 years
Furniture and fixtures5 years
Leasehold improvements
Shorter of the estimated lease term or 10 years
Property and equipment, net consisted of the following (in millions):
 As of January 31,
 20252024
Land $293 $293 
Buildings and building improvements 492 490 
Computers, equipment and software4,345 4,209 
Furniture and fixtures232 245 
Leasehold improvements1,556 1,604 
Property and equipment, gross6,918 6,841 
Less accumulated depreciation and amortization(3,682)(3,152)
Property and equipment, net$3,236 $3,689 
v3.25.0.1
Leases and Other Commitments (Tables)
 12 Months Ended
Jan. 31, 2025
Commitments and Contingencies Disclosure [Abstract]  
Components of Lease Expense and Supplemental Cash Flow Information
The components of lease expense were as follows (in millions):
Fiscal Year Ended January 31,
202520242023
Operating lease cost$684 $1,041 $986 
Finance lease cost:
Amortization of right-of-use assets $303 $264 $198 
Interest on lease liabilities 28 29 10 
Total finance lease cost$331 $293 $208 
Supplemental cash flow information related to operating and finance leases was as follows (in millions):
Fiscal Year Ended January 31,
202520242023
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash outflows for operating leases$628 $716 $769 
Operating cash outflows for finance leases 27 2910
Financing cash outflows for finance leases380 347180
Right-of-use assets obtained in exchange for lease obligations:
Operating leases345 456915
Balance Sheet and Other Information Related to Leases
Supplemental balance sheet information related to operating and finance leases was as follows (in millions):
As of January 31,
20252024
Operating leases:
Operating lease right-of-use assets$2,157 $2,366 
Operating lease liabilities, current$579 $518 
Noncurrent operating lease liabilities2,380 2,644 
Total operating lease liabilities$2,959 $3,162 
Finance leases:
Computers, equipment and software$1,520 $1,579 
Accumulated depreciation(708)(525)
Property and equipment, net$812 $1,054 
Accrued expenses and other liabilities $337 $372 
Other noncurrent liabilities 341 602 
Total finance lease liabilities$678 $974 
Other information related to leases was as follows:
As of January 31,
20252024
Weighted average remaining lease term
Operating leases7 years7 years
Finance leases3 years3 years
Weighted average discount rate
Operating leases3.2 %2.9 %
Finance leases3.8 %3.3 %
Summary of Maturities of Operating Lease Liabilities
As of January 31, 2025, the maturities of lease liabilities under noncancellable operating and finance leases were as follows (in millions):
Operating Leases Finance Leases
Fiscal Period:
Fiscal 2026$653 $352 
Fiscal 2027564 244 
Fiscal 2028522 71 
Fiscal 2029440 29 
Fiscal 2030297 12 
Thereafter820 0 
Total minimum lease payments3,296 708 
Less: Imputed interest(337)(30)
Total$2,959 $678 
Summary of Maturities of Finance Lease Liabilities
As of January 31, 2025, the maturities of lease liabilities under noncancellable operating and finance leases were as follows (in millions):
Operating Leases Finance Leases
Fiscal Period:
Fiscal 2026$653 $352 
Fiscal 2027564 244 
Fiscal 2028522 71 
Fiscal 2029440 29 
Fiscal 2030297 12 
Thereafter820 0 
Total minimum lease payments3,296 708 
Less: Imputed interest(337)(30)
Total$2,959 $678 
v3.25.0.1
Business Combinations, Asset Acquisitions, and Joint Venture Formation (Tables)
 12 Months Ended
Jan. 31, 2025
Business Combination, Asset Acquisition, and Joint Venture Formation [Abstract]  
Schedule of Consideration Transferred The acquisition date fair value of the consideration transferred for Own was approximately $2.1 billion, which consisted of the following (in millions):
Fair Value
Cash$1,931 
Fair value of pre-existing relationship212 
Total$2,143 
Schedule of Recognized Identified Assets Acquired and Liabilities Assumed
The following table summarizes the preliminary fair value of assets acquired and liabilities assumed as of the date of acquisition (in millions):
Fair Value
Cash and cash equivalents$44 
Accounts receivable32 
Operating lease right-of-use assets, net35 
Goodwill1,812 
Intangible assets597 
Other assets10 
Accounts payable, accrued expenses and other liabilities, current and noncurrent(16)
Unearned revenue(125)
Operating lease liabilities(35)
Deferred tax liability(211)
Net assets acquired$2,143 
Summary of Identifiable Intangible Assets Acquired and Estimated Useful Lives
The following table sets forth the components of identifiable intangible assets acquired and their estimated useful lives as of the date of acquisition (in millions):
Fair ValueUseful Life
Developed technology$343 6 years
Customer relationships224 9 years
Other purchased intangible assets30 2 years
Total intangible assets subject to amortization$597 
v3.25.0.1
Intangible Assets Acquired Through Business Combinations and Goodwill (Tables)
 12 Months Ended
Jan. 31, 2025
Goodwill and Intangible Assets Disclosure [Abstract]  
Summary of Intangible Assets Acquired From Business Combinations
Intangible assets acquired through business combinations were as follows (in millions):
Intangible Assets, GrossAccumulated AmortizationIntangible Assets, NetWeighted
Average
Remaining Useful Life (Years)
January 31, 2024Additions and retirements, netJanuary 31, 2025January 31, 2024Expense and retirements, netJanuary 31, 2025January 31, 2024January 31, 2025January 31, 2025
Acquired developed technology$4,624 $(1,666)$2,958 $(3,208)$1,455 $(1,753)$1,416 $1,205 0.9
Customer relationships6,674 220 6,894 (2,985)(835)(3,820)3,689 3,074 3.6
Other (1)303 28 331 (130)(52)(182)173 149 2.4
Total$11,601 $(1,418)$10,183 $(6,323)$568 $(5,755)$5,278 $4,428 2.8
(1) Included in Other are in-place leases, trade names, trademarks and territory rights.
Schedule of Expected Future Amortization Expense for Purchased Intangible Assets
The expected future amortization expense for intangible assets as of January 31, 2025 was as follows (in millions):
Fiscal Period:
Fiscal 2026$1,522 
Fiscal 20271,147 
Fiscal 2028745 
Fiscal 2029578 
Fiscal 2030294 
Thereafter142 
Total amortization expense$4,428 
Schedule of Goodwill
The changes in the carrying amounts of goodwill, which is generally not deductible for tax purposes, were as follows (in millions):
Balance at January 31, 2023$48,568 
Acquisitions and adjustments (1)52 
Balance as of January 31, 2024$48,620 
Acquisition of Spiff323 
Acquisition of Zoomin284 
Acquisition of Own1,812 
Other acquisitions and adjustments (1)244 
Balance as of January 31, 2025$51,283 
(1) Includes the effect of foreign currency translation.
v3.25.0.1
Debt (Tables)
 12 Months Ended
Jan. 31, 2025
Debt Disclosure [Abstract]  
Schedule of Debt Components
The components of the Company's borrowings were as follows (in millions):
InstrumentDate of IssuanceMaturity DateContractual Interest Rate
Outstanding Principal as of January 31, 2025
Carrying Value as of January 31, 2025Carrying Value as of January 31, 2024
2024 Senior Notes (1)July 2021July 20240.625 %0 0 999 
2028 Senior NotesApril 2018April 20283.70 1,500 1,496 1,495 
2028 Senior Sustainability NotesJuly 2021July 20281.50 1,000 995 994 
2031 Senior NotesJuly 2021July 20311.95 1,500 1,491 1,490 
2041 Senior NotesJuly 2021July 20412.70 1,250 1,236 1,235 
2051 Senior NotesJuly 2021July 20512.90 2,000 1,979 1,978 
2061 Senior NotesJuly 2021July 20613.05 1,250 1,236 1,235 
Total carrying value of debt8,500 8,433 9,426 
Less current portion of debt0 (999)
Total noncurrent debt$8,433 $8,427 
(1) The Company repaid in full the 2024 Senior Notes in the second quarter of fiscal 2025.
Schedule of Future Principal Payments
The contractual future principal payments for all borrowings as of January 31, 2025 were as follows (in millions):
Fiscal Period:
Fiscal 2026$0 
Fiscal 20270 
Fiscal 20280 
Fiscal 20292,500 
Fiscal 20300 
Thereafter6,000 
Total principal outstanding$8,500 
v3.25.0.1
Restructuring (Tables)
 12 Months Ended
Jan. 31, 2025
Restructuring and Related Activities [Abstract]  
Summary of Restructuring Activities
The following tables summarize the activities related to the Company’s restructuring initiatives for fiscal 2025 and 2024 (in millions):
Fiscal Year Ended January 31, 2025Fiscal Year Ended January 31, 2024
Workforce ReductionOffice Space ReductionsTotalWorkforce ReductionOffice Space ReductionsTotal
Liability, beginning of the period$118 $2 $120 $607 $0 $607 
Charges386 75 461 541 447 988 
Payments(196)(2)(198)(1,003)(27)(1,030)
Non-cash items(6)(75)(81)(27)(418)(445)
Liability, end of the period$302 $0 $302 $118 $2 $120 
v3.25.0.1
Stockholders' Equity (Tables)
 12 Months Ended
Jan. 31, 2025
Share-Based Payment Arrangement [Abstract]  
Schedule of Share-Based Payment Award, Stock Options, Valuation Assumptions
The fair value of each stock option grant was estimated on the date of grant using the Black-Scholes option pricing model with the following assumptions and fair value per share:
 Fiscal Year Ended January 31,
202520242023
Volatility
33 - 36
%
35 - 40
%
34 - 40
%
Estimated life5.2 years3.5 years3.5 years
Risk-free interest rate
4.3 - 4.5
%
3.6 - 4.3
%
1.7 -4.4
%
Weighted-average fair value per share of grants$114.96 $66.95 $62.10 
Summary of Share-based Compensation, Stock Options, Activity
Stock option activity for fiscal 2025 was as follows:
  Options Outstanding
 Shares
Available for
Grant
(in millions)		Outstanding
Stock
Options
(in millions)		Weighted-
Average
Exercise Price		Aggregate
Intrinsic Value (in millions)
Balance as of January 31, 202460 12 $185.77 
Increase in shares authorized:
2013 Equity Incentive Plan36 
Restricted stock activity(23)
Exercised0 (4)173.43 
Balance as of January 31, 202573 8 $198.89 $1,140 
Vested or expected to vest8 $198.10 $1,126 
Exercisable as of January 31, 20256 $187.48 $883 
Schedule of Stock Options Outstanding
The following table summarizes information about stock options outstanding as of January 31, 2025:
 Options OutstandingOptions Exercisable
Range of Exercise
Prices		Number
Outstanding
(in millions)		Weighted-
Average
Remaining
Contractual Life
(Years)		Weighted-
Average
Exercise
Price		Number of
Shares
(in millions)		Weighted-
Average
Exercise
Price
$1.34 to $154.14
2 2.6$128.18 2 $127.85 
$157.70 to $167.45
1 2.4162.50 1 162.27 
$171.43 to $215.17
2 3.4208.80 1 211.81 
$218.21
2 4.1218.21 1 218.21 
$218.63 to $342.02
1 4.6267.30 1 238.64 
8 3.5$198.89 6 $187.48 
Schedule of Restricted Stock Activity
Restricted stock activity for fiscal 2025 is as follows:
 Restricted Stock Outstanding
 Outstanding
(in millions)		Weighted Average Grant Date Fair ValueAggregate
Intrinsic
Value (in millions)
Balance as of January 31, 202428 $202.95 
Granted - restricted stock units and awards12 302.73 
Granted - performance-based stock units1 290.64 
Canceled(3)226.68 
Vested and converted to shares(12)203.70 
Balance as of January 31, 202526 $250.50 $8,796 
Expected to vest23 $7,693 
Summary of Share-based Payment Arrangement, Expensed and Capitalized, Amount
The aggregate expected stock-based compensation expense remaining to be recognized as of January 31, 2025 was as follows (in millions):
Fiscal Period:
Fiscal 2026$2,602 
Fiscal 20271,717 
Fiscal 20281,083 
Fiscal 2029182 
Total stock-based compensation expense$5,584 
Schedule Of Shares Of Common Stock Available For Future Issuance Under Stock Option Plans
The following number of shares of common stock were reserved and available for future issuance at January 31, 2025 (in millions):
Options outstanding8 
Restricted stock awards and units and performance-based stock units outstanding26 
Stock available for future grant or issuance:
2013 Equity Incentive Plan73 
2014 Inducement Plan1 
Amended and Restated 2004 Employee Stock Purchase Plan13 
121 
Summary of Repurchases Under Share Repurchase Program
The Company repurchased the following under its Share Repurchase Program (in millions, except average price per share):
202520242023
SharesAverage price per shareAmountSharesAverage price per shareAmountSharesAverage price per shareAmount
Fiscal year ended January 3130 $260.12 $7,757 36 $210.30 $7,674 28 $144.94 $4,000 
Summary of Dividends Declared
The Company announced the following dividends in the fiscal year ended January 31, 2025 (in millions, except dividend per share):
Record DatePayment DateDividend per ShareAmount
March 14, 2024April 11, 2024$0.40 $388 
July 9, 2024July 25, 2024$0.40 $388 
September 18, 2024October 8, 2024$0.40 $385 
December 18, 2024January 9, 2025$0.40 $388 
v3.25.0.1
Income Taxes (Tables)
 12 Months Ended
Jan. 31, 2025
Income Tax Disclosure [Abstract]  
Domestic and Foreign Components of Income Before Provision For (Benefit From) Income Taxes
The domestic and foreign components of income before provision for (benefit from) income taxes consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202520242023
Domestic$5,119 $4,045 $398 
Foreign2,319 905 262 
$7,438 $4,950 $660 
Schedule of Income Taxes Provision (Benefit)
The provision for (benefit from) income taxes consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202520242023
Current:
Federal$1,284 $940 $173 
State245 199 216 
Foreign925 417 397 
Total2,454 1,556 786 
Deferred:
Federal(982)(640)(134)
State(167)(182)(203)
Foreign(64)80 3 
Total(1,213)(742)(334)
Provision for (benefit from) income taxes$1,241 $814 $452 
Reconciliation of Statutory Federal Income Tax Rate
A reconciliation of income taxes at the statutory federal income tax rate to the provision for (benefit from) income taxes included in the accompanying consolidated statements of operations is as follows (in millions):
 Fiscal Year Ended January 31,
 202520242023
U.S. federal taxes at statutory rate$1,562 $1,040 $139 
State, net of the federal benefit106 19 29 
Effects of non-U.S. operations (1)315 29 287 
Tax credits(270)(332)(239)
Non-deductible expenses100 43 94 
Foreign-derived intangible income deduction (2)(373)(56)(55)
(Windfall)/shortfall related to share-based compensation(215)(36)31 
Change in valuation allowance 51 101 171 
Other, net(35)6 (5)
Provision for (benefit from) income taxes$1,241 $814 $452 
(1) Fiscal 2024 effects of non-U.S. operations included tax benefits from foreign tax credits attributable to IRS notices.
(2) Fiscal 2025 foreign-derived intangible income deduction included tax benefits related to an adjustment for fiscal 2023 and 2024.
Significant Components of Deferred Tax Assets And Liabilities
Significant components of the Company’s deferred tax assets and liabilities were as follows (in millions):
 As of January 31,
 20252024
Deferred tax assets:
Losses and deductions carryforward$209 $176 
Deferred stock-based compensation expense237 219 
Tax credits769 760 
Accrued liabilities482 419 
Intangible assets1,694 1,899 
Lease liabilities740 818 
Unearned revenue(28)37 
Capitalized research & development2,431 1,710 
Other65 81 
Total deferred tax assets6,599 6,119 
Less valuation allowance(786)(733)
Deferred tax assets, net of valuation allowance5,813 5,386 
Deferred tax liabilities:
Capitalized costs to obtain revenue contracts(850)(873)
Purchased intangible assets(650)(1,030)
Depreciation and amortization(164)(263)
Basis difference on strategic and other investments(106)(181)
Lease right-of-use assets(554)(636)
Total deferred tax liabilities(2,324)(2,983)
Net deferred tax assets (liabilities)$3,489 $2,403 
Schedule of Unrecognized Tax Benefits Roll Forward
A reconciliation of the beginning and ending balance of total unrecognized tax benefits for fiscal years 2025, 2024 and 2023 is as follows (in millions):
 Fiscal Year Ended January 31,
 202520242023
Beginning of period$2,083 $1,975 $1,822 
Tax positions taken in prior period:
Gross increases53 53 53 
Gross decreases(65)(85)(45)
Tax positions taken in current period:
Gross increases378 287 227 
Settlements(4)(21)(40)
Lapse of statute of limitations(25)(104)(12)
Currency translation effect(1)(22)(30)
End of period$2,419 $2,083 $1,975 
v3.25.0.1
Net Income Per Share (Tables)
 12 Months Ended
Jan. 31, 2025
Earnings Per Share [Abstract]  
Schedule of Reconciliation of Denominator Used in Calculation of Basic and Diluted Earnings Per Share
A reconciliation of the denominator used in the calculation of basic and diluted net income per share is as follows (in millions):
4Fiscal Year Ended January 31,
 202520242023
Numerator:
Net income$6,197 $4,136 $208 
Denominator:
Weighted-average shares outstanding for basic net income per share962 974 992 
Effect of dilutive securities:
Employee stock awards12 10 5 
Weighted-average shares outstanding for diluted net income per share974 984 997 
Schedule of Shares Excluded From Diluted Earnings Per Share The effects of these potentially outstanding shares were not included in the calculation of diluted net income per share because the effect would have been anti-dilutive (in millions):
 Fiscal Year Ended January 31,
 202520242023
Employee stock awards7 13 39 
v3.25.0.1
Summary of Business and Significant Accounting Policies - Narrative (Details)
 12 Months Ended
Jan. 31, 2025
USD ($)
Jan. 31, 2024
USD ($)
Jan. 31, 2025
USD ($)
segment
Jan. 31, 2024
USD ($)
Jan. 31, 2023
USD ($)
Concentration Risk [Line Items]          
Number of operating segments | segment     1    
Capitalized contract cost, amortization term (in years) 4 years   4 years    
Capitalized contract cost, renewals and success fees, amortization term (in years)     2 years    
Impairments of costs to obtain revenue contracts     $ 0 $ 0  
Offering period     12 months    
Discount for ESPP     15.00%    
Purchase period     6 months    
Advertising expense     $ 1,000,000,000 1,100,000,000 $ 1,000,000,000
Stock options and restricted stock          
Concentration Risk [Line Items]          
Vesting period (in years)     4 years    
Restricted stock          
Concentration Risk [Line Items]          
Award requisite service period     4 years    
Foreign currency derivative contracts | Derivatives not designated as hedging instruments          
Concentration Risk [Line Items]          
Notional amount of foreign currency derivative contracts $ 10,700,000,000 $ 8,600,000,000 $ 10,700,000,000 $ 8,600,000,000  
Assets | Geographic concentration risk | Non-US          
Concentration Risk [Line Items]          
Concentration risk percentage 17.00% 16.00%      
Assets | Geographic concentration risk | United States          
Concentration Risk [Line Items]          
Concentration risk percentage 81.00% 82.00%      
Strategic investments | Investment concentration risk | Four privately held investments          
Concentration Risk [Line Items]          
Concentration risk percentage 24.00%        
Strategic investments | Investment concentration risk | Two privately held investments          
Concentration Risk [Line Items]          
Concentration risk percentage   16.00%      
v3.25.0.1
Summary of Business and Significant Accounting Policies - Schedule of Property and Equipment Estimated Useful Lives (Details)
Jan. 31, 2025
Furniture and fixtures  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 5 years
Minimum | Buildings and building improvements  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 10 years
Minimum | Computers, equipment and software  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 3 years
Maximum | Buildings and building improvements  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 40 years
Maximum | Computers, equipment and software  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 5 years
Maximum | Leasehold improvements  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 10 years
v3.25.0.1
Revenues - Summary of Subscription and Support and Geographic Location Revenue (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Disaggregation of Revenue [Line Items]      
Total revenues $ 37,895 $ 34,857 $ 31,352
Americas      
Disaggregation of Revenue [Line Items]      
Total revenues 25,143 23,289 21,250
Europe      
Disaggregation of Revenue [Line Items]      
Total revenues 8,891 8,128 7,163
Asia Pacific      
Disaggregation of Revenue [Line Items]      
Total revenues 3,861 3,440 2,939
Subscription and support      
Disaggregation of Revenue [Line Items]      
Total revenues 35,679 32,537 29,021
Sales      
Disaggregation of Revenue [Line Items]      
Total revenues 8,322 7,580 6,831
Service      
Disaggregation of Revenue [Line Items]      
Total revenues 9,054 8,245 7,369
Platform and Other      
Disaggregation of Revenue [Line Items]      
Total revenues 7,247 6,611 5,967
Marketing and Commerce      
Disaggregation of Revenue [Line Items]      
Total revenues 5,281 4,912 4,516
Integration and Analytics      
Disaggregation of Revenue [Line Items]      
Total revenues $ 5,775 $ 5,189 $ 4,338
v3.25.0.1
Revenues - Narrative (Details)
$ in Millions
 12 Months Ended
Jan. 31, 2025
USD ($)
Jan. 31, 2024
USD ($)
Jan. 31, 2023
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]      
Acquired customer contract asset $ 724 $ 758  
Percent of revenue recognized 0.50    
Minimum | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-02-01      
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]      
Noncurrent remaining performance obligation, recognition period 13 months    
Maximum | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2025-02-01      
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]      
Noncurrent remaining performance obligation, recognition period 36 months    
United States | Revenue | Geographic concentration risk      
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]      
Concentration risk percentage 93.00% 93.00% 93.00%
v3.25.0.1
Revenues - Schedule of Change in Unearned Revenue (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Unearned Revenue [Roll Forward]    
Unearned revenue, beginning of period $ 19,003 $ 17,376
Billings and other 39,513 36,370
Contribution from contract asset (34) 110
Unearned revenue from business combinations 156 4
Unearned revenue, end of period 20,743 19,003
Revenue recognized over time    
Unearned Revenue [Roll Forward]    
Revenue recognized (35,628) (32,727)
Revenue recognized at a point in time    
Unearned Revenue [Roll Forward]    
Revenue recognized $ (2,267) $ (2,130)
v3.25.0.1
Revenues - Summary of Remaining Performance Obligation (Details) - USD ($)
$ in Billions
Jan. 31, 2025
Jan. 31, 2024
Revenue from Contract with Customer [Abstract]    
Current $ 30.2 $ 27.6
Noncurrent 33.2 29.3
Total $ 63.4 $ 56.9
v3.25.0.1
Investments - Schedule of Marketable Securities (Details) - USD ($)
$ in Millions
Jan. 31, 2025
Jan. 31, 2024
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost $ 5,215 $ 5,782
Unrealized Gains 9 16
Unrealized Losses (40) (76)
Fair Value 5,184 5,722
Corporate notes and obligations    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 2,574 3,014
Unrealized Gains 6 9
Unrealized Losses (23) (45)
Fair Value 2,557 2,978
U.S. treasury securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 546 583
Unrealized Gains 0 0
Unrealized Losses (4) (8)
Fair Value 542 575
Mortgage-backed obligations    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 128 244
Unrealized Gains 0 1
Unrealized Losses (6) (9)
Fair Value 122 236
Asset-backed securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 1,218 1,381
Unrealized Gains 3 5
Unrealized Losses (4) (7)
Fair Value 1,217 1,379
Municipal securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 108 139
Unrealized Gains 0 0
Unrealized Losses (1) (3)
Fair Value 107 136
Commercial paper    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 506 213
Unrealized Gains 0 0
Unrealized Losses 0 0
Fair Value 506 213
Covered bonds    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 29 81
Unrealized Gains 0 0
Unrealized Losses (2) (3)
Fair Value 27 78
Other    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 106 127
Unrealized Gains 0 1
Unrealized Losses 0 (1)
Fair Value $ 106 $ 127
v3.25.0.1
Investments - Schedule of Short-Term and Long-Term Marketable Securities (Details) - USD ($)
$ in Millions
Jan. 31, 2025
Jan. 31, 2024
Investments, Debt and Equity Securities [Abstract]    
Due within 1 year $ 2,081 $ 2,523
Due in 1 year through 5 years 3,098 3,180
Due in 5 years through 10 years 5 19
Fair value of marketable securities $ 5,184 $ 5,722
v3.25.0.1
Investments - Narrative (Details) - USD ($)
$ in Millions
 3 Months Ended 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Investment Holdings [Line Items]          
Interest income from marketable securities     $ 647.0 $ 527.0 $ 199.0
Strategic investments $ 4,852.0 $ 4,848.0 4,852.0 4,848.0  
Privately held equity securities          
Investment Holdings [Line Items]          
Upward adjustments 385.0 125.0      
Downward adjustments 583.0 465.0      
Variable Interest Entity, Not Primary Beneficiary          
Investment Holdings [Line Items]          
Strategic investments $ 484.0 $ 382.0 $ 484.0 $ 382.0  
v3.25.0.1
Investments - Schedule of Strategic Investments (Details) - USD ($)
$ in Millions
Jan. 31, 2025
Jan. 31, 2024
Investment Holdings [Line Items]    
Strategic investments $ 4,852 $ 4,848
Equity securities    
Investment Holdings [Line Items]    
Strategic investments 4,811 4,767
Debt securities and other investments    
Investment Holdings [Line Items]    
Strategic investments 41 81
Fair Value    
Investment Holdings [Line Items]    
Strategic investments 69 80
Fair Value | Equity securities    
Investment Holdings [Line Items]    
Strategic investments 69 80
Fair Value | Debt securities and other investments    
Investment Holdings [Line Items]    
Strategic investments 0 0
Measurement Alternative    
Investment Holdings [Line Items]    
Strategic investments 4,617 4,557
Measurement Alternative | Equity securities    
Investment Holdings [Line Items]    
Strategic investments 4,617 4,557
Measurement Alternative | Debt securities and other investments    
Investment Holdings [Line Items]    
Strategic investments 0 0
Other    
Investment Holdings [Line Items]    
Strategic investments 166 211
Other | Equity securities    
Investment Holdings [Line Items]    
Strategic investments 125 130
Other | Debt securities and other investments    
Investment Holdings [Line Items]    
Strategic investments $ 41 $ 81
v3.25.0.1
Investments - Components of Gains and Losses on Strategic Investments (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Investment Holdings [Line Items]      
Unrealized gains (losses) recognized, net $ (240) $ (318) $ (310)
Realized gains on sales of securities, net 119 41 71
Losses on strategic investments, net (121) (277) (239)
Publicly traded equity securities      
Investment Holdings [Line Items]      
Unrealized gains (losses) recognized, net (16) 29 1
Privately held equity securities      
Investment Holdings [Line Items]      
Unrealized gains (losses) recognized, net 358 119 180
Privately held equity and debt securities      
Investment Holdings [Line Items]      
Impairments on privately held equity and debt securities $ (582) $ (466) $ (491)
v3.25.0.1
Fair Value Measurement (Details) - USD ($)
$ in Millions
Jan. 31, 2025
Jan. 31, 2024
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities $ 5,184 $ 5,722
Equity securities 69 80
Total assets 12,010 12,079
Corporate notes and obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 2,557 2,978
U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 542 575
Mortgage-backed obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 122 236
Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 1,217 1,379
Municipal securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 107 136
Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 506 213
Covered bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 27 78
Other    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 106 127
Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Equity securities 69 80
Total assets 4,442 4,527
Quoted Prices in Active Markets for Identical Assets (Level 1) | Corporate notes and obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Mortgage-backed obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Municipal securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Covered bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Other    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Other Observable Inputs (Level 2)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Equity securities 0 0
Total assets 7,568 7,552
Significant Other Observable Inputs (Level 2) | Corporate notes and obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 2,557 2,978
Significant Other Observable Inputs (Level 2) | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 542 575
Significant Other Observable Inputs (Level 2) | Mortgage-backed obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 122 236
Significant Other Observable Inputs (Level 2) | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 1,217 1,379
Significant Other Observable Inputs (Level 2) | Municipal securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 107 136
Significant Other Observable Inputs (Level 2) | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 506 213
Significant Other Observable Inputs (Level 2) | Covered bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 27 78
Significant Other Observable Inputs (Level 2) | Other    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 106 127
Significant Unobservable Inputs (Level 3)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Equity securities 0 0
Total assets 0 0
Significant Unobservable Inputs (Level 3) | Corporate notes and obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Mortgage-backed obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Municipal securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Covered bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Other    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Fair value, non-recurring | Privately held equity securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Investments, fair value 4,800 4,800
Time deposits | Cash and cash equivalents    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 1,698 1,337
Time deposits | Cash and cash equivalents | Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Time deposits | Cash and cash equivalents | Significant Other Observable Inputs (Level 2)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 1,698 1,337
Time deposits | Cash and cash equivalents | Significant Unobservable Inputs (Level 3)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Money market mutual funds | Cash and cash equivalents    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 4,373 4,447
Money market mutual funds | Cash and cash equivalents | Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 4,373 4,447
Money market mutual funds | Cash and cash equivalents | Significant Other Observable Inputs (Level 2)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Money market mutual funds | Cash and cash equivalents | Significant Unobservable Inputs (Level 3)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Cash equivalent securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 2,100 2,200
Cash equivalent securities | Cash and cash equivalents    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 686 493
Cash equivalent securities | Cash and cash equivalents | Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Cash equivalent securities | Cash and cash equivalents | Significant Other Observable Inputs (Level 2)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 686 493
Cash equivalent securities | Cash and cash equivalents | Significant Unobservable Inputs (Level 3)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents $ 0 $ 0
v3.25.0.1
Property and Equipment, Net and Other Balance Sheet Accounts (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Property, Plant and Equipment [Line Items]      
Property and equipment, gross $ 6,918 $ 6,841  
Less accumulated depreciation and amortization (3,682) (3,152)  
Property and equipment, net 3,236 3,689  
Depreciation amortization expense 1,000 1,100 $ 903
Accrued compensation 2,800 2,500  
Land      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 293 293  
Buildings and building improvements      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 492 490  
Computers, equipment and software      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 4,345 4,209  
Furniture and fixtures      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 232 245  
Leasehold improvements      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross $ 1,556 $ 1,604  
v3.25.0.1
Leases and Other Commitments - Narrative (Details)
$ in Millions
 12 Months Ended
Jan. 31, 2025
USD ($)
Other Commitments [Line Items]  
Operating lease extension term (some leases) 5 years
Operating lease termination option 1 year
Sublease income, next five years $ 303
Sublease income, thereafter 29
Operating lease commitment balance, including leases not yet commenced 4,000
Facilities Space  
Other Commitments [Line Items]  
Operating lease commitment balance, including leases not yet commenced $ 3,300
Minimum  
Other Commitments [Line Items]  
Operating lease term 1 year
Maximum  
Other Commitments [Line Items]  
Operating lease term 15 years
v3.25.0.1
Leases and Other Commitments - Components of Lease Expense and Supplemental Cash Flow Information (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Commitments and Contingencies Disclosure [Abstract]      
Operating lease cost $ 684 $ 1,041 $ 986
Finance lease cost:      
Amortization of right-of-use assets 303 264 198
Interest on lease liabilities 28 29 10
Total finance lease cost 331 293 208
Cash paid for amounts included in the measurement of lease liabilities:      
Operating cash outflows for operating leases 628 716 769
Operating cash outflows for finance leases 27 29 10
Financing cash outflows for finance leases 380 347 180
Right-of-use assets obtained in exchange for lease obligations:      
Operating leases $ 345 $ 456 $ 915
v3.25.0.1
Leases and Other Commitments - Balance Sheet and Other Information Related to Leases (Details) - USD ($)
$ in Millions
Jan. 31, 2025
Jan. 31, 2024
Operating leases:    
Operating lease right-of-use assets $ 2,157 $ 2,366
Operating lease liabilities, current 579 518
Noncurrent operating lease liabilities 2,380 2,644
Total operating lease liabilities 2,959 3,162
Finance leases:    
Accumulated depreciation $ (708) $ (525)
Finance Lease, Right-of-Use Asset, Statement of Financial Position [Extensible Enumeration] Property and equipment, net Property and equipment, net
Property and equipment, net $ 812 $ 1,054
Finance Lease, Liability, Current, Statement of Financial Position [Extensible Enumeration] Accounts Payable and Other Accrued Liabilities, Current Accounts Payable and Other Accrued Liabilities, Current
Accrued expenses and other liabilities $ 337 $ 372
Finance Lease, Liability, Noncurrent, Statement of Financial Position [Extensible Enumeration] Other noncurrent liabilities Other noncurrent liabilities
Other noncurrent liabilities $ 341 $ 602
Total finance lease liabilities $ 678 $ 974
Weighted average remaining lease term    
Operating leases 7 years 7 years
Finance leases 3 years 3 years
Weighted average discount rate    
Operating leases 3.20% 2.90%
Finance leases 3.80% 3.30%
Computers, equipment and software    
Finance leases:    
Computers, equipment and software $ 1,520 $ 1,579
v3.25.0.1
Leases and Other Commitments - Summary of Maturities of Lease Liabilities (Details) - USD ($)
$ in Millions
Jan. 31, 2025
Jan. 31, 2024
Operating Leases    
Fiscal 2026 $ 653  
Fiscal 2027 564  
Fiscal 2028 522  
Fiscal 2029 440  
Fiscal 2030 297  
Thereafter 820  
Total minimum lease payments 3,296  
Less: Imputed interest (337)  
Total 2,959 $ 3,162
Finance Leases    
Fiscal 2026 352  
Fiscal 2027 244  
Fiscal 2028 71  
Fiscal 2029 29  
Fiscal 2030 12  
Thereafter 0  
Total minimum lease payments 708  
Less: Imputed interest (30)  
Total $ 678 $ 974
v3.25.0.1
Business Combinations - Narrative (Details) - USD ($)
$ in Millions
 1 Months Ended 12 Months Ended
Oct. 31, 2024
Nov. 30, 2024
Feb. 29, 2024
Apr. 30, 2022
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Business Acquisition [Line Items]              
Goodwill         $ 51,283 $ 48,620 $ 48,568
Weighted Average Remaining Useful Life (Years)         2 years 9 months 18 days    
Developed technology              
Business Acquisition [Line Items]              
Weighted Average Remaining Useful Life (Years)         10 months 24 days    
Customer relationships              
Business Acquisition [Line Items]              
Weighted Average Remaining Useful Life (Years)         3 years 7 months 6 days    
Spiff, Inc.              
Business Acquisition [Line Items]              
Consideration transferred     $ 419        
Cash     374        
Goodwill     323        
Intangible assets     $ 52        
Spiff, Inc. | Developed technology              
Business Acquisition [Line Items]              
Weighted Average Remaining Useful Life (Years)     9 years        
Spiff, Inc. | Customer relationships              
Business Acquisition [Line Items]              
Weighted Average Remaining Useful Life (Years)     5 years        
Zoomin Software Ltd.              
Business Acquisition [Line Items]              
Consideration transferred   $ 374          
Cash   344          
Goodwill   284          
Intangible assets   $ 94          
Zoomin Software Ltd. | Developed technology              
Business Acquisition [Line Items]              
Weighted Average Remaining Useful Life (Years)   3 years          
Own Data Company Ltd.              
Business Acquisition [Line Items]              
Cash   $ 1,931          
Goodwill   1,812          
Intangible assets   597          
Noncontrolling equity investment $ 172 212          
Remeasurement gain   $ 40          
Own Data Company Ltd. | Developed technology              
Business Acquisition [Line Items]              
Weighted Average Remaining Useful Life (Years)   6 years          
Own Data Company Ltd. | Customer relationships              
Business Acquisition [Line Items]              
Weighted Average Remaining Useful Life (Years)   9 years          
Traction on Demand              
Business Acquisition [Line Items]              
Consideration transferred       $ 340      
Cash       $ 302      
v3.25.0.1
Business Combinations - Schedule of Consideration Transferred (Details) - Own Data Company Ltd. - USD ($)
$ in Millions
 1 Months Ended
Oct. 31, 2024
Nov. 30, 2024
Business Acquisition [Line Items]    
Cash   $ 1,931
Fair value of stock options, restricted stock units and restricted stock awards assumed $ 172 212
Total   $ 2,143
v3.25.0.1
Business Combinations - Schedule of Recognized Identified Assets Acquired and Liabilities Assumed (Details) - USD ($)
$ in Millions
Jan. 31, 2025
Nov. 30, 2024
Jan. 31, 2024
Jan. 31, 2023
Business Acquisition [Line Items]        
Goodwill $ 51,283   $ 48,620 $ 48,568
Own Data Company Ltd.        
Business Acquisition [Line Items]        
Cash and cash equivalents   $ 44    
Accounts receivable   32    
Operating lease right-of-use assets   35    
Goodwill   1,812    
Intangible assets   597    
Other assets   10    
Accounts payable, accrued expenses and other liabilities   (16)    
Unearned revenue   (125)    
Operating lease liabilities   (35)    
Deferred tax liability   (211)    
Net assets acquired   $ 2,143    
v3.25.0.1
Business Combinations - Summary of Identifiable Intangible Assets Acquired and Estimated Useful Lives (Details) - USD ($)
$ in Millions
 1 Months Ended 12 Months Ended
Nov. 30, 2024
Jan. 31, 2025
Business Acquisition [Line Items]    
Useful Life   2 years 9 months 18 days
Developed technology    
Business Acquisition [Line Items]    
Useful Life   10 months 24 days
Customer relationships    
Business Acquisition [Line Items]    
Useful Life   3 years 7 months 6 days
Other purchased intangible assets    
Business Acquisition [Line Items]    
Useful Life   2 years 4 months 24 days
Own Data Company Ltd.    
Business Acquisition [Line Items]    
Fair Value $ 597  
Own Data Company Ltd. | Developed technology    
Business Acquisition [Line Items]    
Fair Value $ 343  
Useful Life 6 years  
Own Data Company Ltd. | Customer relationships    
Business Acquisition [Line Items]    
Fair Value $ 224  
Useful Life 9 years  
Own Data Company Ltd. | Other purchased intangible assets    
Business Acquisition [Line Items]    
Fair Value $ 30  
Useful Life 2 years  
v3.25.0.1
Intangible Assets Acquired Through Business Combinations and Goodwill - Summary of Intangible Assets Acquired From Business Combinations (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Finite-lived Intangible Assets [Roll Forward]      
Intangible assets, gross, beginning balance $ 11,601    
Additions and retirements, net (1,418)    
Intangible assets, gross, ending balance 10,183 $ 11,601  
Accumulated amortization, beginning balance (6,323)    
Expense and retirements, net 568    
Accumulated amortization, ending balance (5,755) (6,323)  
Intangible assets, net, beginning balance 5,278    
Intangible assets, net, ending balance $ 4,428 5,278  
Weighted Average Remaining Useful Life (Years) 2 years 9 months 18 days    
Amortization of intangible assets $ 1,600 1,900 $ 2,000
Developed technology      
Finite-lived Intangible Assets [Roll Forward]      
Intangible assets, gross, beginning balance 4,624    
Additions and retirements, net (1,666)    
Intangible assets, gross, ending balance 2,958 4,624  
Accumulated amortization, beginning balance (3,208)    
Expense and retirements, net 1,455    
Accumulated amortization, ending balance (1,753) (3,208)  
Intangible assets, net, beginning balance 1,416    
Intangible assets, net, ending balance $ 1,205 1,416  
Weighted Average Remaining Useful Life (Years) 10 months 24 days    
Customer relationships      
Finite-lived Intangible Assets [Roll Forward]      
Intangible assets, gross, beginning balance $ 6,674    
Additions and retirements, net 220    
Intangible assets, gross, ending balance 6,894 6,674  
Accumulated amortization, beginning balance (2,985)    
Expense and retirements, net (835)    
Accumulated amortization, ending balance (3,820) (2,985)  
Intangible assets, net, beginning balance 3,689    
Intangible assets, net, ending balance $ 3,074 3,689  
Weighted Average Remaining Useful Life (Years) 3 years 7 months 6 days    
Other      
Finite-lived Intangible Assets [Roll Forward]      
Intangible assets, gross, beginning balance $ 303    
Additions and retirements, net 28    
Intangible assets, gross, ending balance 331 303  
Accumulated amortization, beginning balance (130)    
Expense and retirements, net (52)    
Accumulated amortization, ending balance (182) (130)  
Intangible assets, net, beginning balance 173    
Intangible assets, net, ending balance $ 149 $ 173  
Weighted Average Remaining Useful Life (Years) 2 years 4 months 24 days    
v3.25.0.1
Intangible Assets Acquired Through Business Combinations and Goodwill - Schedule of Expected Future Amortization Expense for Purchased Intangible Assets (Details) - USD ($)
$ in Millions
Jan. 31, 2025
Jan. 31, 2024
Goodwill and Intangible Assets Disclosure [Abstract]    
Fiscal 2026 $ 1,522  
Fiscal 2027 1,147  
Fiscal 2028 745  
Fiscal 2029 578  
Fiscal 2030 294  
Thereafter 142  
Total amortization expense $ 4,428 $ 5,278
v3.25.0.1
Intangible Assets Acquired Through Business Combinations and Goodwill - Schedule of Goodwill (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Goodwill [Roll Forward]    
Goodwill, beginning balance $ 48,620 $ 48,568
Other acquisitions and adjustments 244 52
Goodwill, ending balance 51,283 $ 48,620
Spiff, Inc.    
Goodwill [Roll Forward]    
Acquisition of Spiff 323  
Zoomin Software Ltd.    
Goodwill [Roll Forward]    
Acquisition of Spiff 284  
Own Data Company Ltd.    
Goodwill [Roll Forward]    
Acquisition of Spiff $ 1,812  
v3.25.0.1
Debt - Carrying Value of Borrowings (Details) - USD ($)
$ in Millions
Jan. 31, 2025
Jan. 31, 2024
Debt Instrument [Line Items]    
Outstanding Principal as of January 31, 2025 $ 8,500  
Total carrying value of debt 8,433 $ 9,426
Less current portion of debt 0 (999)
Total noncurrent debt $ 8,433 8,427
Senior Notes | 2024 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 0.625%  
Outstanding Principal as of January 31, 2025 $ 0  
Total carrying value of debt $ 0 999
Senior Notes | 2028 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 3.70%  
Outstanding Principal as of January 31, 2025 $ 1,500  
Total carrying value of debt $ 1,496 1,495
Senior Notes | 2028 Senior Sustainability Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 1.50%  
Outstanding Principal as of January 31, 2025 $ 1,000  
Total carrying value of debt $ 995 994
Senior Notes | 2031 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 1.95%  
Outstanding Principal as of January 31, 2025 $ 1,500  
Total carrying value of debt $ 1,491 1,490
Senior Notes | 2041 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 2.70%  
Outstanding Principal as of January 31, 2025 $ 1,250  
Total carrying value of debt $ 1,236 1,235
Senior Notes | 2051 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 2.90%  
Outstanding Principal as of January 31, 2025 $ 2,000  
Total carrying value of debt $ 1,979 1,978
Senior Notes | 2061 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 3.05%  
Outstanding Principal as of January 31, 2025 $ 1,250  
Total carrying value of debt $ 1,236 $ 1,235
v3.25.0.1
Debt - Narrative (Details)
 12 Months Ended
Jan. 31, 2025
USD ($)
$ / shares
Jan. 31, 2024
USD ($)
$ / shares
Jan. 31, 2023
USD ($)
Oct. 31, 2024
USD ($)
Dec. 23, 2020
USD ($)
Line of Credit Facility [Line Items]          
Debt interest expense $ 272,000,000 $ 283,000,000 $ 300,000,000    
Revolving Credit Facility          
Line of Credit Facility [Line Items]          
Maximum borrowing capacity       $ 5,000,000,000 $ 3,000,000,000
Outstanding borrowings for line of credit $ 0       $ 0
Closing trading price          
Line of Credit Facility [Line Items]          
Long-term debt measurement input | $ / shares 100 100      
Senior Notes | Significant Other Observable Inputs (Level 2)          
Line of Credit Facility [Line Items]          
Senior Notes fair value $ 6,600,000,000 $ 7,800,000,000      
v3.25.0.1
Debt - Future Principal Payments (Details)
$ in Millions
Jan. 31, 2025
USD ($)
Debt Disclosure [Abstract]  
Fiscal 2026 $ 0
Fiscal 2027 0
Fiscal 2028 0
Fiscal 2029 2,500
Fiscal 2030 0
Thereafter 6,000
Total principal outstanding $ 8,500
v3.25.0.1
Restructuring - Summary of Restructuring Activities (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Restructuring Reserve [Roll Forward]      
Charges [1],[2] $ 461 $ 988 $ 828
The Plan      
Restructuring Reserve [Roll Forward]      
Liability, beginning of the period 120 607  
Charges 461 988  
Payments (198) (1,030)  
Non-cash items (81) (445)  
Liability, end of the period 302 120 607
The Plan | Workforce Reduction      
Restructuring Reserve [Roll Forward]      
Liability, beginning of the period 118 607  
Charges 386 541  
Payments (196) (1,003)  
Non-cash items (6) (27)  
Liability, end of the period 302 118 607
The Plan | Office Space Reductions      
Restructuring Reserve [Roll Forward]      
Liability, beginning of the period 2 0  
Charges 75 447  
Payments (2) (27)  
Non-cash items (75) (418)  
Liability, end of the period $ 0 $ 2 $ 0
[1] Amounts include amortization of intangible assets acquired through business combinations, as follows:
Fiscal Year Ended January 31,
202520242023
Cost of revenues$750 $978 $1,035 
Sales and marketing901 891 916 
[2] Amounts include stock-based compensation expense, as follows:
 Fiscal Year Ended January 31,
 202520242023
Cost of revenues$518 $431 $499 
Research and development1,091 972 1,136 
Sales and marketing1,205 1,062 1,256 
General and administrative367 299 368 
Restructuring 2 23 20 
v3.25.0.1
Stockholders' Equity - Narrative (Details) - USD ($)
$ / shares in Units, $ in Millions
 1 Months Ended 12 Months Ended
Feb. 29, 2024
Feb. 28, 2023
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Aug. 31, 2022
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Total intrinsic value of the options exercised during the period     $ 700 $ 600 $ 200  
Weighted-average remaining contractual life of vested and expected to vest options (in years)     3 years 6 months      
Options vested (in shares)     6,000,000      
Weighted average exercise price vested (in dollars per share)     $ 187.48      
Remaining contractual term (in years)     3 years      
Total intrinsic value of vested options     $ 883      
Weighted-average fair value per share of grants (in dollars per share)     $ 0.001      
Fair value of shares vested in period     $ 3,400 $ 2,500    
Preferred stock, shares authorized (in shares)     5,000,000 5,000,000    
Preferred stock, shares outstanding (in shares)     0 0    
Share Repurchase Program            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Authorized amount of stock repurchase $ 30,000         $ 10,000
Increased authorized amount of stock repurchase $ 10,000 $ 10,000        
Share Repurchase Program | Common Stock            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Common stock authorized repurchase amount     $ 10,600      
Stock Options            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Term of stock options (in years)     7 years      
Weighted-average fair value per share of grants (in dollars per share)     $ 114.96 $ 66.95 $ 62.10  
Restricted stock            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Period for recognition (in years)     4 years      
Performance shares | Minimum            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Vesting period (in years)     1 year      
Award vesting percentage     0.00%      
Performance shares | Maximum            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Vesting period (in years)     4 years      
Award vesting percentage     200.00%      
v3.25.0.1
Stockholders' Equity - Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions (Details) - $ / shares
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Weighted-average fair value per share of grants (in dollars per share) $ 0.001    
Stock Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Volatility, minimum 33.00% 35.00% 34.00%
Volatility, maximum 36.00% 40.00% 40.00%
Estimated life 5 years 2 months 12 days 3 years 6 months 3 years 6 months
Risk-free interest rate, minimum 4.30% 3.60% 1.70%
Risk-free interest rate, maximum 4.50% 4.30% 4.40%
Weighted-average fair value per share of grants (in dollars per share) $ 114.96 $ 66.95 $ 62.10
v3.25.0.1
Stockholders' Equity - Share-based Compensation, Stock Options, Activity (Details)
$ / shares in Units, shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2025
USD ($)
$ / shares
shares
Shares Available for Grant (in millions)  
Beginning balance (in shares) 60
Ending balance (in shares) 73
Outstanding Stock Options (in millions)  
Beginning balance (in shares) 12
Exercised (in shares) (4)
Ending balance (in shares) 8
Outstanding Stock Options, Vested or expected to vest (in shares) 8
Outstanding Stock Options, Exercisable (in shares) 6
Weighted- Average Exercise Price  
Beginning balance (in dollars per share) | $ / shares $ 185.77
Exercised (in dollars per share) | $ / shares 173.43
Ending balance (in dollars per share) | $ / shares 198.89
Weighted-Average Exercise Price, Vested or expected to vest (in dollars per share) | $ / shares 198.10
Weighted-Average Exercise Price, Exercisable (in dollars per share) | $ / shares $ 187.48
Aggregate Intrinsic Value (in millions)  
Balance | $ $ 1,140
Vested or expected to vest | $ 1,126
Exercisable | $ $ 883
Restricted stock  
Shares Available for Grant (in millions)  
Restricted stock and restricted stock unit activity (in shares) (23)
2013 Equity Incentive Plan  
Shares Available for Grant (in millions)  
Increase in shares authorized (in shares) 36
Ending balance (in shares) 73
v3.25.0.1
Stockholders' Equity - Stock Options Outstanding (Details)
shares in Millions
 12 Months Ended
Jan. 31, 2025
$ / shares
shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Options Outstanding, Number Outstanding (in shares) | shares 8
Options Outstanding, Weighted-Average Remaining Contractual Life (Years) 3 years 6 months
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 198.89
Options Exercisable, Number of Shares (in shares) | shares 6
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 187.48
$1.34 to $154.14  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 1.34
Range of Exercise Prices, Maximum (in dollars per share) $ 154.14
Options Outstanding, Number Outstanding (in shares) | shares 2
Options Outstanding, Weighted-Average Remaining Contractual Life (Years) 2 years 7 months 6 days
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 128.18
Options Exercisable, Number of Shares (in shares) | shares 2
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 127.85
$157.70 to $167.45  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 157.70
Range of Exercise Prices, Maximum (in dollars per share) $ 167.45
Options Outstanding, Number Outstanding (in shares) | shares 1
Options Outstanding, Weighted-Average Remaining Contractual Life (Years) 2 years 4 months 24 days
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 162.50
Options Exercisable, Number of Shares (in shares) | shares 1
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 162.27
$171.43 to $215.17  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 171.43
Range of Exercise Prices, Maximum (in dollars per share) $ 215.17
Options Outstanding, Number Outstanding (in shares) | shares 2
Options Outstanding, Weighted-Average Remaining Contractual Life (Years) 3 years 4 months 24 days
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 208.80
Options Exercisable, Number of Shares (in shares) | shares 1
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 211.81
$218.21  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) $ 218.21
Options Outstanding, Number Outstanding (in shares) | shares 2
Options Outstanding, Weighted-Average Remaining Contractual Life (Years) 4 years 1 month 6 days
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 218.21
Options Exercisable, Number of Shares (in shares) | shares 1
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 218.21
$218.63 to $342.02  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 218.63
Range of Exercise Prices, Maximum (in dollars per share) $ 342.02
Options Outstanding, Number Outstanding (in shares) | shares 1
Options Outstanding, Weighted-Average Remaining Contractual Life (Years) 4 years 7 months 6 days
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 267.30
Options Exercisable, Number of Shares (in shares) | shares 1
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 238.64
v3.25.0.1
Stockholders' Equity - Schedule of Restricted Stock Activity (Details)
$ / shares in Units, shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2025
USD ($)
$ / shares
shares
Restricted stock  
Outstanding (in millions)  
Beginning balance (in shares) 28
Granted (in shares) 12
Canceled (in shares) (3)
Vested and converted to shares (in shares) (12)
Ending balance (in shares) 26
Expected to vest (in shares) 23
Weighted Average Grant Date Fair Value  
Beginning balance (in dollars per share) | $ / shares $ 202.95
Granted (in dollars per share) | $ / shares 302.73
Canceled (in dollars per share) | $ / shares 226.68
Vested and converted to shares (in dollars per share) | $ / shares 203.70
Ending balance (in dollars per share) | $ / shares $ 250.50
Aggregate Intrinsic Value (in millions)  
Aggregate Intrinsic Value, Outstanding | $ $ 8,796
Aggregate Intrinsic Value, Expected to vest | $ $ 7,693
Performance shares  
Outstanding (in millions)  
Granted (in shares) 1
Weighted Average Grant Date Fair Value  
Granted (in dollars per share) | $ / shares $ 290.64
v3.25.0.1
Stockholders' Equity - Share-based Payment Arrangement Expensed and Capitalized, Amount (Details)
$ in Millions
Jan. 31, 2025
USD ($)
Share-Based Payment Arrangement [Abstract]  
Fiscal 2026 $ 2,602
Fiscal 2027 1,717
Fiscal 2028 1,083
Fiscal 2029 182
Total stock-based compensation expense $ 5,584
v3.25.0.1
Stockholders' Equity - Common Stock (Details) - shares
shares in Millions
Jan. 31, 2025
Jan. 31, 2024
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Options outstanding (in shares) 8 12
Stock available for future grant or issuance (in shares) 73 60
Total shares available for future grant (in shares) 121  
2013 Equity Incentive Plan    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Stock available for future grant or issuance (in shares) 73  
2014 Inducement Plan    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Stock available for future grant or issuance (in shares) 1  
Amended and Restated 2004 Employee Stock Purchase Plan    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Stock available for future grant or issuance (in shares) 13  
Restricted stock    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Restricted stock awards and units and performance-based stock units outstanding (in shares) 26 28
v3.25.0.1
Stockholders' Equity - Summary of Repurchases Under Share Repurchase Program (Details) - Share Repurchase Program - USD ($)
$ / shares in Units, shares in Millions, $ in Millions
 6 Months Ended
Jul. 31, 2024
Jul. 31, 2023
Jul. 31, 2022
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Shares (in shares) 30 36 28
Average price per share (in dollars per share) $ 260.12 $ 210.30 $ 144.94
Amount $ 7,757 $ 7,674 $ 4,000
v3.25.0.1
Stockholders' Equity - Summary of Dividends Declared (Details) - USD ($)
$ / shares in Units, $ in Millions
 3 Months Ended
Jan. 31, 2025
Oct. 31, 2024
Jul. 31, 2024
Apr. 30, 2024
Share-Based Payment Arrangement [Abstract]        
Dividend per Share (in dollars per share) $ 0.40 $ 0.40 $ 0.40 $ 0.40
Payments of dividends $ 388 $ 385 $ 388 $ 388
v3.25.0.1
Income Taxes - Domestic and Foreign Components of Income Before Provision For (Benefit From) Income Taxes (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Income Tax Disclosure [Abstract]      
Domestic $ 5,119 $ 4,045 $ 398
Foreign 2,319 905 262
Income before provision for income taxes $ 7,438 $ 4,950 $ 660
v3.25.0.1
Income Taxes - Provisions For (Benefit From) (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Current:      
Federal $ 1,284 $ 940 $ 173
State 245 199 216
Foreign 925 417 397
Total 2,454 1,556 786
Deferred:      
Federal (982) (640) (134)
State (167) (182) (203)
Foreign (64) 80 3
Total (1,213) (742) (334)
Provision for (benefit from) income taxes $ 1,241 $ 814 $ 452
v3.25.0.1
Income Taxes - Reconciliation of statutory Federal Income Tax Rate (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Income Tax Disclosure [Abstract]      
U.S. federal taxes at statutory rate $ 1,562 $ 1,040 $ 139
State, net of the federal benefit 106 19 29
Effects of non-U.S. operations 315 29 287
Tax credits (270) (332) (239)
Non-deductible expenses 100 43 94
Foreign-derived intangible income deduction (373) (56) (55)
(Windfall)/shortfall related to share-based compensation (215) (36) 31
Change in valuation allowance 51 101 171
Other, net (35) 6 (5)
Provision for (benefit from) income taxes $ 1,241 $ 814 $ 452
v3.25.0.1
Income Taxes - Components of Deferred Tax Assets and Liabilities (Details) - USD ($)
$ in Millions
Jan. 31, 2025
Jan. 31, 2024
Deferred tax assets:    
Losses and deductions carryforward $ 209 $ 176
Deferred stock-based compensation expense 237 219
Tax credits 769 760
Accrued liabilities 482 419
Intangible assets 1,694 1,899
Lease liabilities 740 818
Unearned revenue (28)  
Unearned revenue   37
Capitalized research & development 2,431 1,710
Other 65 81
Total deferred tax assets 6,599 6,119
Less valuation allowance (786) (733)
Deferred tax assets, net of valuation allowance 5,813 5,386
Deferred tax liabilities:    
Capitalized costs to obtain revenue contracts (850) (873)
Purchased intangible assets (650) (1,030)
Depreciation and amortization (164) (263)
Basis difference on strategic and other investments (106) (181)
Lease right-of-use assets (554) (636)
Total deferred tax liabilities (2,324) (2,983)
Net deferred tax assets (liabilities) $ 3,489 $ 2,403
v3.25.0.1
Income Taxes - Narrative (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Tax Credit Carryforward [Line Items]      
Operating loss carryforwards $ 415    
Research and development tax credits 5    
Valuation allowance 786 $ 733  
Increase in unrecognized tax benefits 336 108 $ 153
Unrecognized tax benefits which would affect the effective tax rate 1,700 1,700 1,500
Recognized interest and penalties related to unrecognized tax benefits 89 29 48
Accrued interest and penalties related to unrecognized tax benefits 225 $ 136 $ 107
Foreign Tax Jurisdiction      
Tax Credit Carryforward [Line Items]      
Tax credit carryforward 164    
California      
Tax Credit Carryforward [Line Items]      
Operating loss carryforwards 480    
Research and development tax credits 932    
State and Local Jurisdiction      
Tax Credit Carryforward [Line Items]      
Tax credit carryforward $ 75    
v3.25.0.1
Income Taxes - Unrecognized Tax Benefits (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Unrecognized Tax Benefits [Roll Forward]      
Beginning of period $ 2,083 $ 1,975 $ 1,822
Tax positions taken in prior period, gross increases 53 53 53
Tax positions taken in prior period, gross decreases (65) (85) (45)
Tax positions taken in current period, gross increases 378 287 227
Settlements (4) (21) (40)
Lapse of statute of limitations (25) (104) (12)
Currency translation effect (1) (22) (30)
End of period $ 2,419 $ 2,083 $ 1,975
v3.25.0.1
Net Income Per Share - Reconciliation of Denominator Used in Calculation of Basic and Diluted Earnings Per Share (Details) - USD ($)
shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Numerator:      
Net income $ 6,197 $ 4,136 $ 208
Denominator:      
Weighted-average shares outstanding for basic net income per share (in shares) 962 974 992
Employee stock awards (in shares) 12 10 5
Weighted-average shares outstanding for diluted net income per share (in shares) 974 984 997
v3.25.0.1
Net Income Per Share - Shares Excluded from Diluted Earnings Per Share (Details) - shares
shares in Millions
 12 Months Ended
Jan. 31, 2025
Jan. 31, 2024
Jan. 31, 2023
Employee stock awards      
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]      
Anti-dilutive securities excluded (in shares) 7 13 39
v3.25.0.1
Legal Proceedings and Claims (Details)
 1 Months Ended 21 Months Ended 44 Months Ended
Sep. 30, 2019
lawsuit
Jan. 31, 2025
lawsuit
Nov. 30, 2023
plaintiff
lawsuit
Loss Contingencies [Line Items]      
Number of plaintiffs | plaintiff     6
Slack Litigation      
Loss Contingencies [Line Items]      
Number of claims filed 7    
Backpage Litigation      
Loss Contingencies [Line Items]      
Number of claims filed     5
S.M.A. v. Salesforce, Inc.      
Loss Contingencies [Line Items]      
Number of claims filed   30  
A.S. v. Salesforce, Inc.      
Loss Contingencies [Line Items]      
Number of claims filed   21  
T.S. v. Salesforce, Inc.      
Loss Contingencies [Line Items]      
Number of claims filed   1  
Jane Doe Cases      
Loss Contingencies [Line Items]      
Number of claims filed   19