SALESFORCE, INC., 10-K filed on 3/6/2024
Annual Report
v3.24.0.1
Cover - USD ($)
shares in Millions, $ in Billions
 12 Months Ended
Jan. 31, 2024
Feb. 29, 2024
Jul. 31, 2023
Cover [Abstract]      
Document Type 10-K    
Document Annual Report true    
Document Period End Date Jan. 31, 2024    
Current Fiscal Year End Date --01-31    
Document Transition Report false    
Entity File Number 001-32224    
Entity Registrant Name Salesforce, Inc.    
Entity Incorporation, State or Country Code DE    
Entity Tax Identification Number 94-3320693    
Entity Address, Address Line One Salesforce Tower    
Entity Address, Address Line Two 415 Mission Street, 3rd Fl    
Entity Address, City or Town San Francisco    
Entity Address, State or Province CA    
Entity Address, Postal Zip Code 94105    
City Area Code 415    
Local Phone Number 901-7000    
Title of 12(b) Security Common Stock, par value $0.001 per share    
Trading Symbol CRM    
Security Exchange Name NYSE    
Entity Well-known Seasoned Issuer Yes    
Entity Voluntary Filers No    
Entity Current Reporting Status Yes    
Entity Interactive Data Current Yes    
Entity Filer Category Large Accelerated Filer    
Entity Small Business false    
Entity Emerging Growth Company false    
ICFR Auditor Attestation Flag true    
Document Financial Statement Error Correction [Flag] false    
Entity Shell Company false    
Entity Public Float     $ 194.1
Entity Common Stock, Shares Outstanding   970  
Documents Incorporated by Reference
Portions of the Registrant’s definitive proxy statement for its 2024 Annual Meeting of Stockholders (the “Proxy Statement”), to be filed within 120 days of the Registrant’s fiscal year ended January 31, 2024, are incorporated by reference in Part III of this Report on Form 10-K. Except with respect to information specifically incorporated by reference in this Form 10-K, the Proxy Statement is not deemed to be filed as part of this Form 10-K.
    
Entity Central Index Key 0001108524    
Amendment Flag false    
Document Fiscal Period Focus FY    
Document Fiscal Year Focus 2024    
v3.24.0.1
Audit Information
 12 Months Ended
Jan. 31, 2024
Audit Information [Abstract]  
Auditor Firm ID 42
Auditor Name Ernst & Young LLP
Auditor Location San Francisco, California
v3.24.0.1
Consolidated Balance Sheets - USD ($)
$ in Millions
Jan. 31, 2024
Jan. 31, 2023
Current assets:    
Cash and cash equivalents $ 8,472 $ 7,016
Marketable securities 5,722 5,492
Accounts receivable, net 11,414 10,755
Costs capitalized to obtain revenue contracts, net 1,905 1,776
Prepaid expenses and other current assets 1,561 1,356
Total current assets 29,074 26,395
Property and equipment, net 3,689 3,702
Operating lease right-of-use assets, net 2,366 2,890
Noncurrent costs capitalized to obtain revenue contracts, net 2,515 2,697
Strategic investments 4,848 4,672
Goodwill 48,620 48,568
Intangible assets acquired through business combinations, net 5,278 7,125
Deferred tax assets and other assets, net 3,433 2,800
Total assets 99,823 98,849
Current liabilities:    
Accounts payable, accrued expenses and other liabilities 6,111 6,743
Operating lease liabilities, current 518 590
Unearned revenue 19,003 17,376
Debt, current 999 1,182
Total current liabilities 26,631 25,891
Noncurrent debt 8,427 9,419
Noncurrent operating lease liabilities 2,644 2,897
Other noncurrent liabilities 2,475 2,283
Total liabilities 40,177 40,490
Commitments and contingencies (See Notes 6 and 14)
Stockholders’ equity:    
Preferred stock, $0.001 par value; 5 shares authorized and none issued and outstanding 0 0
Common stock, $0.001 par value; 1,600 shares authorized, 1,035 and 1,009 shares issued as of January 31, 2024 and 2023, respectively, and 971 and 981 shares outstanding as of January 31, 2024 and 2023, respectively 1 1
Treasury stock, at cost (11,692) (4,000)
Additional paid-in capital 59,841 55,047
Accumulated other comprehensive loss (225) (274)
Retained earnings 11,721 7,585
Total stockholders’ equity 59,646 58,359
Total liabilities and stockholders’ equity $ 99,823 $ 98,849
v3.24.0.1
Consolidated Balance Sheets (Parenthetical) - $ / shares
Jan. 31, 2024
Jan. 31, 2023
Statement of Financial Position [Abstract]    
Preferred stock, par value (in dollars per share) $ 0.001 $ 0.001
Preferred stock, shares authorized (in shares) 5,000,000 5,000,000
Preferred stock, shares issued (in shares) 0 0
Preferred stock, shares outstanding (in shares) 0 0
Common stock, par value (in dollars per share) $ 0.001 $ 0.001
Common stock, shares authorized (in shares) 1,600,000,000 1,600,000,000
Common stock, shares issued (in shares) 1,035,000,000 1,009,000,000
Common stock, shares outstanding (in shares) 971,000,000 981,000,000
v3.24.0.1
Consolidated Statements of Operations - USD ($)
shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Revenues:      
Total revenues $ 34,857 $ 31,352 $ 26,492
Cost of revenues:      
Total cost of revenues [1],[2] 8,541 8,360 7,026
Gross profit 26,316 22,992 19,466
Operating expenses:      
Research and development [1],[2] 4,906 5,055 4,465
Marketing and sales [1],[2] 12,877 13,526 11,855
General and administrative [1],[2] 2,534 2,553 2,598
Restructuring [1],[2] 988 828 0
Total operating expenses [1],[2] 21,305 21,962 18,918
Income from operations 5,011 1,030 548
Gains (losses) on strategic investments, net (277) (239) 1,211
Other income (expense) 216 (131) (227)
Income before provision for income taxes 4,950 660 1,532
Provision for income taxes (814) (452) (88)
Net income $ 4,136 $ 208 $ 1,444
Basic net income per share (in dollars per share) $ 4.25 $ 0.21 $ 1.51
Diluted net income per share (in dollars per share) $ 4.20 $ 0.21 $ 1.48
Shares used in computing basic net income per share (in shares) 974 992 955
Shares used in computing diluted net income per share (in shares) 984 997 974
Subscription and support      
Revenues:      
Total revenues $ 32,537 $ 29,021 $ 24,657
Cost of revenues:      
Total cost of revenues [1],[2] 6,177 5,821 5,059
Professional services and other      
Revenues:      
Total revenues 2,320 2,331 1,835
Cost of revenues:      
Total cost of revenues [1],[2] $ 2,364 $ 2,539 $ 1,967
[1] Amounts include amortization of intangible assets acquired through business combinations, as follows:
Fiscal Year Ended January 31,
202420232022
Cost of revenues$978 $1,035 $897 
Marketing and sales891 916 727 
[2] Amounts include stock-based compensation expense, as follows:
 Fiscal Year Ended January 31,
 202420232022
Cost of revenues$431 $499 $386 
Research and development972 1,136 918 
Marketing and sales1,062 1,256 1,104 
General and administrative299 368 371 
Restructuring 23 20 0 
v3.24.0.1
Consolidated Statements of Operations (Parenthetical) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Stock-based expenses $ 2,787 $ 3,279 $ 2,779
Cost of revenues      
Amortization of intangibles acquired through business combinations 978 1,035 897
Stock-based expenses 431 499 386
Marketing and sales      
Amortization of intangibles acquired through business combinations 891 916 727
Stock-based expenses 1,062 1,256 1,104
Research and development      
Stock-based expenses 972 1,136 918
General and administrative      
Stock-based expenses 299 368 371
Restructuring      
Stock-based expenses $ 23 $ 20 $ 0
v3.24.0.1
Consolidated Statements of Comprehensive Income - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Statement of Comprehensive Income [Abstract]      
Net income $ 4,136 $ 208 $ 1,444
Other comprehensive income (loss), net of reclassification adjustments:      
Foreign currency translation and other losses (11) (35) (55)
Unrealized gains (losses) on marketable securities and privately held debt securities 83 (94) (83)
Other comprehensive income (loss), before tax 72 (129) (138)
Tax effect (23) 21 14
Other comprehensive income (loss), net 49 (108) (124)
Comprehensive income $ 4,185 $ 100 $ 1,320
v3.24.0.1
Consolidated Statements of Stockholders’ Equity - USD ($)
shares in Millions, $ in Millions
Total
Common Stock
Treasury Stock
Additional Paid-in Capital
Accumulated Other Comprehensive Income/(Loss)
Retained Earnings
Beginning balance (in shares) at Jan. 31, 2021   919        
Beginning balance at Jan. 31, 2021 $ 41,493 $ 1 $ 0 $ 35,601 $ (42) $ 5,933
Beginning balance (in shares) at Jan. 31, 2021     0      
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Common stock issued (in shares)   24        
Common stock issued 1,270     1,270    
Shares issued related to business combinations (in shares)   46        
Shares issued related to business combinations 11,269     11,269    
Stock-based compensation 2,779     2,779    
Other comprehensive income (loss), net of tax (124)       (124)  
Net income 1,444         1,444
Ending balance (in shares) at Jan. 31, 2022   989        
Ending balance at Jan. 31, 2022 58,131 $ 1 $ 0 50,919 (166) 7,377
Ending balance (in shares) at Jan. 31, 2022     0      
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Common stock issued (in shares)   20        
Common stock issued 849     849    
Common stock repurchased (in shares)     (28)      
Common stock repurchased (4,000)   $ (4,000)      
Stock-based compensation 3,279     3,279    
Other comprehensive income (loss), net of tax (108)       (108)  
Net income 208         208
Ending balance (in shares) at Jan. 31, 2023   1,009        
Ending balance at Jan. 31, 2023 58,359 $ 1 $ (4,000) 55,047 (274) 7,585
Ending balance (in shares) at Jan. 31, 2023     (28)      
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Common stock issued (in shares)   26        
Common stock issued 1,994     1,994    
Common stock repurchased (in shares)     (36)      
Common stock repurchased (7,692)   $ (7,692)      
Stock-based compensation 2,800     2,800    
Other comprehensive income (loss), net of tax 49       49  
Net income 4,136         4,136
Ending balance (in shares) at Jan. 31, 2024   1,035        
Ending balance at Jan. 31, 2024 $ 59,646 $ 1 $ (11,692) $ 59,841 $ (225) $ 11,721
Ending balance (in shares) at Jan. 31, 2024     (64)      
v3.24.0.1
Consolidated Statements of Cash Flows - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Operating activities:      
Net income $ 4,136 $ 208 $ 1,444
Adjustments to reconcile net income to net cash provided by operating activities:      
Depreciation and amortization [1] 3,959 3,786 3,298
Amortization of costs capitalized to obtain revenue contracts, net 1,925 1,668 1,348
Stock-based compensation expense 2,787 3,279 2,779
(Gains) losses on strategic investments, net 277 239 (1,211)
Changes in assets and liabilities, net of business combinations:      
Accounts receivable, net (659) (995) (1,824)
Costs capitalized to obtain revenue contracts, net (1,872) (2,345) (2,283)
Prepaid expenses and other current assets and other assets (843) (302) 114
Accounts payable and accrued expenses and other liabilities (478) 528 507
Operating lease liabilities (621) (699) (801)
Unearned revenue 1,623 1,744 2,629
Net cash provided by operating activities 10,234 7,111 6,000
Investing activities:      
Business combinations, net of cash acquired (82) (439) (14,876)
Purchases of strategic investments (496) (550) (1,718)
Sales of strategic investments 108 355 2,201
Purchases of marketable securities (3,761) (4,777) (5,674)
Sales of marketable securities 1,511 1,771 4,179
Maturities of marketable securities 2,129 2,449 2,069
Capital expenditures (736) (798) (717)
Net cash used in investing activities (1,327) (1,989) (14,536)
Financing activities:      
Proceeds from issuance of debt, net of issuance costs 0 0 7,906
Repayments of Slack Convertible Notes, net of capped call proceeds 0 0 (1,197)
Repurchases of common stock (7,620) (4,000) 0
Proceeds from employee stock plans 1,954 861 1,289
Principal payments on financing obligations (629) (419) (156)
Repayments of debt (1,182) (4) (4)
Net cash provided by (used in) financing activities (7,477) (3,562) 7,838
Effect of exchange rate changes 26 (8) (33)
Net increase (decrease) in cash and cash equivalents 1,456 1,552 (731)
Cash and cash equivalents, beginning of period 7,016 5,464 6,195
Cash and cash equivalents, end of period 8,472 7,016 5,464
Cash paid during the period for:      
Interest 254 275 187
Income taxes, net of tax refunds 1,027 510 196
Non-cash investing and financing activities:      
Fair value of equity awards assumed 0 7 205
Fair value of common stock issued as consideration for business combinations $ 0 $ 0 $ 11,064
[1]     Includes amortization of intangible assets acquired through business combinations, depreciation of fixed assets and amortization and impairment of right-of-use assets.
v3.24.0.1
Summary of Business and Significant Accounting Policies
 12 Months Ended
Jan. 31, 2024
Accounting Policies [Abstract]  
Summary of Business and Significant Accounting Policies Summary of Business and Significant Accounting Policies
Description of Business
Salesforce, Inc. (the “Company”) is a global leader in customer relationship management technology that brings companies and customers together. With the Customer 360 platform, the Company delivers a single source of truth, connecting customer data with integrated artificial intelligence across systems, apps and devices to help companies sell, service, market and conduct commerce from anywhere. Since its founding in 1999, Salesforce has pioneered innovations in cloud, mobile, social, analytics and artificial intelligence, enabling companies of every size and industry to transform their businesses in the all-digital, work-from-anywhere era.
Fiscal Year
The Company’s fiscal year ends on January 31. References to fiscal 2024, for example, refer to the fiscal year ending January 31, 2024.
Use of Estimates
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions in the Company’s consolidated financial statements and notes thereto.
Significant estimates and assumptions made by management include the determination of:
•the standalone selling price (“SSP”) of performance obligations for revenue contracts with multiple performance obligations;
•the valuation of privately-held strategic investments;
•the fair value of assets acquired and liabilities assumed for business combinations;
•the recognition, measurement and valuation of current and deferred income taxes and uncertain tax positions;
•the useful lives of intangible assets; and
•the fair value of certain stock awards issued.
Actual results could differ materially from these estimates. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, which forms the basis for making judgments about the carrying values of assets and liabilities as well as income and expenses to be recognized.
Principles of Consolidation
The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.
Segments
The Company operates as one operating segment. Operating segments are defined as components of an enterprise for which separate financial information is evaluated regularly by the chief operating decision maker (“CODM”) in deciding how to allocate resources and assess performance. Over the past few years, the Company has completed a number of acquisitions which have allowed the Company to expand its offerings, presence and reach in various market segments of the enterprise cloud computing market. While the Company has offerings in multiple enterprise cloud computing market segments, including as a result of the Company's acquisitions, and operates in multiple countries, the Company’s business operates in one operating segment because most of the Company's service offerings operate on the Customer 360 Platform and are deployed in a nearly identical manner, and the Company’s CODM evaluates the Company’s financial information and resources, and assesses the performance of these resources, on a consolidated basis.
Concentrations of Credit Risk, Significant Customers and Investments
The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, marketable securities and accounts receivable. The Company monitors and manages the overall exposure of its cash balances to individual financial institutions on an ongoing basis. The Company’s marketable securities portfolio consists primarily of investment-grade securities, and the Company’s policies limit the amount of credit exposure to any one issuer. The Company does not require collateral for accounts receivable. The Company maintains an allowance for its doubtful accounts receivable for estimated credit losses. This allowance is based upon historical loss patterns, the number of days that billings are past due, an evaluation of the potential risk of loss associated with delinquent accounts and current market conditions and
reasonable and supportable forecasts of future economic conditions to inform adjustments to historical loss patterns. The Company records the allowance against bad debt expense through the consolidated statements of operations, included in general and administrative expense, up to the amount of revenues recognized to date. Any incremental allowance is recorded as an offset to unearned revenue on the consolidated balance sheets. Receivables are written off and charged against the recorded allowance when the Company has exhausted collection efforts without success.
No single customer accounted for five percent or more of accounts receivable as of January 31, 2024 and January 31, 2023. No single customer accounted for five percent or more of total revenue during fiscal 2024, 2023 and 2022. As of January 31, 2024 and January 31, 2023, assets located outside the Americas were 16 percent and 15 percent of total assets, respectively. As of January 31, 2024 and January 31, 2023, assets located in the United States were 82 percent and 83 percent of total assets, respectively.
The Company is also exposed to concentrations of risk in its strategic investment portfolio, including within specific industries, as the Company primarily invests in enterprise cloud companies, technology startups and system integrators. As of January 31, 2024 and 2023, the Company held two investments, both privately held, with carrying values that were individually greater than five percent of its total strategic investments portfolio and represented 16 percent of the portfolio in aggregate.
Revenue Recognition
The Company derives its revenues from two sources: (1) subscription and support revenues and (2) professional services and other revenues. Subscription and support revenues include subscription fees from customers accessing the Company’s enterprise cloud computing services (collectively, “Cloud Services”), software license revenues from the sales of term software licenses and support revenues from the sales of support and updates beyond the basic subscription or software license sales. Professional services and other revenues include professional and advisory services for process mapping, project management and implementation services and training services.
Revenue is recognized upon transfer of control of promised products and services to customers in an amount that reflects the consideration the Company expects to receive in exchange for those products or services. If the consideration promised in a contract includes a variable amount, for example, overage fees, contingent fees or service level penalties, the Company includes an estimate of the amount it expects to receive for the total transaction price if it is probable that a significant reversal of cumulative revenue recognized will not occur.
The Company determines the amount of revenue to be recognized through the application of the following steps:
•identification of the contract, or contracts, with a customer;
•identification of the performance obligations in the contract;
•determination of the transaction price;
•allocation of the transaction price to the performance obligations in the contract; and
•recognition of revenue when or as the Company satisfies the performance obligations.
Subscription and Support Revenues
Subscription and support revenues are comprised of fees that provide customers with access to Cloud Services, software licenses and related support and updates during the term of the arrangement.
Cloud Services allow customers to use the Company's multi-tenant software without taking possession of the software. Revenue is generally recognized ratably over the contract term. Substantially all of the Company’s subscription service arrangements are non-cancelable and do not contain refund-type provisions.
Subscription and support revenues also include revenues associated with term software licenses that provide the customer with a right to use the software as it exists when made available. Revenues from term software licenses are generally recognized at the point in time when the software is made available to the customer. Revenue from software support and updates is recognized as the support and updates are provided, which is generally ratably over the contract term.
The Company typically invoices its customers annually and its payment terms provide that customers pay within 30 days of invoice. Amounts that have been invoiced are recorded in accounts receivable and in unearned revenue or revenue, depending on whether transfer of control to customers has occurred.
Professional Services and Other Revenues
The Company’s professional services contracts are either on a time and materials, fixed price or subscription basis. These revenues are recognized as the services are rendered for time and materials contracts, on a proportional performance basis for fixed price contracts or ratably over the contract term for subscription professional services contracts. Other revenues consist primarily of training revenues recognized as such services are performed.
Significant Judgments - Contracts with Multiple Performance Obligations
The Company enters into contracts with its customers that may include promises to transfer multiple performance obligations such as Cloud Services, software licenses, support and updates and professional services. A performance obligation is a promise in a contract with a customer to transfer products or services that are concluded to be distinct. Determining whether products and services are distinct performance obligations that should be accounted for separately or combined as one unit of accounting may require significant judgment.
Cloud Services, software licenses and support and updates services are generally concluded to be distinct because such offerings are often sold separately. In determining whether professional services are distinct, the Company considers the following factors for each professional services agreement: availability of the services from other vendors, the nature of the professional services, the timing of when the professional services contract was signed in comparison to the subscription start date and the contractual dependence of the service on the customer’s satisfaction with the professional services work. To date, the Company has concluded that professional services included in contracts with multiple performance obligations are distinct.
The Company allocates the transaction price to each performance obligation on a relative SSP basis. The SSP is the price at which the Company would sell a promised product or service separately to a customer. Judgment is required to determine the SSP for each distinct performance obligation.
The Company determines SSP by considering its overall pricing objectives and market conditions. Significant pricing practices taken into consideration include the Company’s discounting practices, the size and volume of the Company’s transactions, the customer demographic, the geographic area where services are sold, price lists, the Company's go-to-market strategy, historical and current sales and contract prices. In instances where the Company does not sell or price a product or service separately, the Company maximizes the use of observable inputs by using information that may include market conditions. As the Company’s go-to-market strategies evolve, the Company may modify its pricing practices in the future, which could result in changes to SSP.
In certain cases, the Company is able to establish SSP based on observable prices of products or services sold or priced separately in comparable circumstances to similar customers. The Company uses a single amount to estimate SSP when indicated by the distribution of its observable prices.
Alternatively, the Company uses a range of amounts to estimate SSP when the pricing practices or distribution of the observable prices are highly variable. The Company typically has more than one SSP for individual products and services due to the stratification of those products and services by customer size and geography.
Costs Capitalized to Obtain Revenue Contracts
The Company capitalizes incremental costs of obtaining revenue contracts related to non-cancelable Cloud Services subscription, ongoing Cloud Services support and license support and updates. For contracts with on-premises software licenses where revenue is recognized upfront when the software is made available to the customer, costs allocable to those licenses are expensed as they are incurred. Capitalized amounts consist primarily of sales commissions paid to the Company’s direct sales force. Capitalized amounts also include (1) amounts paid to employees other than the direct sales force who earn incentive payouts under annual compensation plans that are tied to the value of contracts acquired, (2) commissions paid to employees upon renewals of subscription and support contracts, (3) the associated payroll taxes and fringe benefit costs associated with the payments to the Company’s employees and (4) to a lesser extent, success fees paid to partners in emerging markets where the Company has a limited presence.
Costs capitalized related to new revenue contracts are amortized on a straight-line basis over four years, which is longer than the typical initial contract period, but reflects the estimated average period of benefit, including expected contract renewals. In arriving at this average period of benefit, the Company evaluates both qualitative and quantitative factors which included the estimated life cycles of its offerings and its customer attrition. Additionally, the Company amortizes capitalized costs for renewals and success fees paid to partners over two years.
The capitalized amounts are recoverable through future revenue streams under all non-cancelable customer contracts. The Company periodically evaluates whether there have been any changes in its business, the market conditions in which it operates or other events which would indicate that its amortization period should be changed or if there are potential indicators of impairment.
Amortization of capitalized costs to obtain revenue contracts is included in marketing and sales expense in the accompanying consolidated statements of operations. There were no impairments of costs to obtain revenue contracts for fiscal 2024 and 2023.
Cash and Cash Equivalents
The Company considers all highly liquid investments purchased with an original maturity of three months or less to be cash equivalents. Cash and cash equivalents are stated at fair value.
Marketable Securities
The Company considers all of its marketable debt securities as available for use in current operations, including those with maturity dates beyond one year, and therefore classifies these securities within current assets on the consolidated balance sheets. Securities are classified as available for sale and are carried at fair value, with the change in unrealized gains and losses, net of tax, reported as a separate component on the consolidated statements of comprehensive income until realized. Fair value is determined based on quoted market rates when observable or utilizing data points that are observable, such as quoted prices, interest rates and yield curves. Securities with an amortized cost basis in excess of estimated fair value are assessed to determine what amount of the excess, if any, is caused by expected credit losses. Expected credit losses on securities are recognized in other income (expense) on the consolidated statements of operations, and any remaining unrealized losses, net of taxes, are included in accumulated other comprehensive income in stockholders' equity. For the purposes of computing realized and unrealized gains and losses, the cost of securities sold is based on the specific-identification method. Interest on securities classified as available for sale is included as a component of investment income within other income (expense) on the consolidated statements of operations.
Strategic Investments
The Company holds strategic investments in privately held debt and equity securities and publicly held equity securities in which the Company does not have a controlling interest.
Privately held equity securities where the Company lacks a controlling financial interest but does exercise significant influence are accounted for under the equity method. Privately held equity securities not accounted for under the equity method are recorded at cost and adjusted only for observable transactions for same or similar investments of the same issuer or impairment events (referred to as the measurement alternative). All gains and losses on privately held equity securities, realized and unrealized, are recorded through gains (losses) on strategic investments, net on the consolidated statements of operations. Privately held debt securities are recorded at fair value with changes in fair value recorded through accumulated other comprehensive loss on the consolidated balance sheet.
Valuations of privately held securities are inherently complex and require judgment due to the lack of readily available market data. In determining the estimated fair value of its strategic investments in privately held companies, the Company utilizes the most recent data available to the Company. The Company assesses its privately held debt and equity securities in its strategic investment portfolio at least quarterly for impairment. The Company’s impairment analysis encompasses an assessment of both qualitative and quantitative factors, including the investee's financial metrics, market acceptance of the investee's product or technology and the rate at which the investee is using its cash. If the investment is considered impaired, the Company estimates the fair value of the investment and recognizes any resulting impairment through the consolidated statements of operations.
Publicly held equity securities are measured at fair value with changes recorded through gains (losses) on strategic investments, net on the consolidated statements of operations.
The Company may enter into strategic investments or other investments that are considered variable interest entities (“VIEs”). If the Company is a primary beneficiary of a VIE, it is required to consolidate the entity. To determine if the Company is the primary beneficiary of a VIE, the Company evaluates whether it has (1) the power to direct the activities that most significantly impact the VIE’s economic performance, and (2) the obligation to absorb losses or the right to receive benefits from the VIE that could potentially be significant to the VIE. The assessment of whether the Company is the primary beneficiary of its VIE investments requires significant assumptions and judgments. VIEs that are not consolidated are accounted for under the measurement alternative, equity method, amortized cost, or other appropriate methodology based on the nature of the interest held. The Company did not consolidate any VIEs as of January 31, 2024 and January 31, 2023.
Fair Value Measurement
The Company measures its cash and cash equivalents, marketable securities, publicly held equity securities and foreign currency derivative contracts at fair value. In addition, the Company measures certain of its strategic investments, including its privately held debt securities and privately held equity securities, at fair value on a nonrecurring basis when there has been an observable price change in a same or similar security or an impairment. The additional disclosures regarding the Company’s fair value measurements are included in Note 4 “Fair Value Measurement.”
Derivative Financial Instruments
The Company enters into foreign currency derivative contracts with financial institutions to reduce foreign exchange risk associated with intercompany transactions and other monetary assets or liabilities denominated in currencies other than the functional currency of a subsidiary. The Company uses forward currency derivative contracts, which are not designated as hedging instruments, to minimize the Company’s exposure to balances primarily denominated in the Euro, British Pound Sterling, Canadian Dollar, Australian Dollar, Brazilian Real and Japanese Yen. The Company’s derivative financial instruments
program is not designated for trading or speculative purposes. The Company generally enters into master netting arrangements with the financial institutions with which it contracts for such derivatives, which permit net settlement of transactions with the same counterparty, thereby reducing risk of credit-related losses from a financial institutions' nonperformance. While the contract or notional amount is often used to express the volume of foreign currency derivative contracts, the amounts potentially subject to credit risk are generally limited to the amounts, if any, by which the counterparties’ obligations under the agreements exceed the obligations of the Company to the counterparties. The notional amount of foreign currency derivative contracts as of January 31, 2024 and January 31, 2023 was $8.6 billion and $6.0 billion, respectively.
Outstanding foreign currency derivative contracts are recorded at fair value on the consolidated balance sheets. Unrealized gains or losses due to changes in the fair value of these derivative contracts, as well as realized gains or losses from their net settlement, are recognized as other income (expense) consistent with the offsetting gains or losses resulting from the remeasurement or settlement of the underlying foreign currency denominated receivables and payables.
Property and Equipment
Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the estimated useful lives of those assets as follows:
Buildings and building improvements
10 to 40 years
Computers, equipment and software
3 to 5 years
Furniture and fixtures5 years
Leasehold improvements
Shorter of the estimated lease term or 10 years
The Company estimates the useful lives of property and equipment upon initial recognition and periodically evaluates the useful lives and whether events or changes in circumstances warrant a revision to the useful lives.
When assets are retired or otherwise disposed of, the cost and accumulated depreciation and amortization are removed from their respective accounts and any loss on such retirement is reflected in operating expenses.
Leases
The Company determines if an arrangement is a lease at inception and classifies its leases at commencement. Operating leases are included in operating lease right-of-use (“ROU”) assets and current and noncurrent operating lease liabilities on the Company’s consolidated balance sheets. Assets (also referred to as ROU assets) and liabilities recognized from finance leases are included in property and equipment, accrued expenses and other liabilities and other noncurrent liabilities, respectively, on the Company’s consolidated balance sheets. ROU assets represent the Company's right to use an underlying asset for the lease term. The corresponding lease liabilities represent its obligation to make lease payments arising from the lease. The Company does not recognize ROU assets or lease liabilities for leases with a term of 12 months or less for any asset classes.
Lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement, net of any future tenant incentives. The Company has lease agreements which contain both lease and non-lease components, which it has elected to combine for all asset classes. As such, minimum lease payments include fixed payments for non-lease components within a lease agreement, but exclude variable lease payments not dependent on an index or rate, such as common area maintenance, operating expenses, utilities, or other costs that are subject to fluctuation from period to period. The Company’s lease terms may include options to extend or terminate the lease. Periods beyond the noncancellable term of the lease are included in the measurement of the lease liability only when it is reasonably certain that the Company will exercise the associated extension option or waive the termination option. The Company reassesses the lease term if and when a significant event or change in circumstances occurs within the control of the Company. As most of the Company’s leases do not provide an implicit rate, the net present value of future minimum lease payments is determined using the Company’s incremental borrowing rate. The Company's incremental borrowing rate is an estimate of the interest rate the Company would have to pay to borrow on a collateralized basis with similar terms and payments, in the economic environment where the leased asset is located.
The lease ROU asset is recognized based on the lease liability, adjusted for any rent payments or initial direct costs incurred or tenant incentives received prior to commencement.
Lease expense for operating leases, which includes amortization expense of ROU assets, is recognized on a straight-line basis over the lease term. Amortization expense of finance lease ROU assets is recognized on a straight-line basis over the lease term, and interest expense for finance lease liabilities is recognized based on the incremental borrowing rate. Expense for variable lease payments are recognized as incurred.
On the lease commencement date, the Company also establishes assets and liabilities for the present value of estimated future costs to retire long-lived assets at the termination or expiration of a lease. Such assets are included in property and equipment, net and are amortized over the lease term.
The Company has entered into subleases or has made decisions and taken actions to exit and sublease certain unoccupied leased office space. Similar to other long-lived assets discussed below, management tests ROU assets for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. For leased assets, such circumstances would include the decision to leave a leased facility prior to the end of the minimum lease term or subleases for which estimated cash flows do not fully cover the costs of the associated lease.
Intangible Assets Acquired through Business Combinations
Intangible assets are amortized over their estimated useful lives. Each period, the Company evaluates the estimated remaining useful life of its intangible assets and whether events or changes in circumstances warrant a revision to the remaining period of amortization.
Impairment Assessment
The Company evaluates intangible assets and other long-lived assets for possible impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. This includes but is not limited to significant adverse changes in business climate, market conditions or other events that indicate an asset's carrying amount may not be recoverable. Recoverability of these assets is measured by comparing the carrying amount of each asset to the future undiscounted cash flows the asset is expected to generate. If the undiscounted cash flows used in the test for recoverability are less than the carrying amount of these assets, the carrying amount of such assets is reduced to fair value.
The Company evaluates and tests the recoverability of its goodwill for impairment at least annually during its fourth quarter of each fiscal year or more often if and when circumstances indicate that goodwill may not be recoverable.
Business Combinations
The Company uses its best estimates and assumptions to assign fair value to the tangible and intangible assets acquired and liabilities assumed at the acquisition date. The Company’s estimates are inherently uncertain and subject to refinement. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the fair value of these tangible and intangible assets acquired and liabilities assumed, with the corresponding offset to goodwill. In addition, uncertain tax positions, tax-related valuation allowances and pre-acquisition contingencies are initially recorded in connection with a business combination as of the acquisition date. The Company continues to collect information and reevaluates these estimates and assumptions quarterly and records any adjustments to the Company’s preliminary estimates to goodwill provided that the Company is within the measurement period. Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company’s consolidated statements of operations.
In the event the Company acquires an entity with which the Company has a preexisting relationship, the Company will generally recognize a gain or loss to settle that relationship as of the acquisition date within operating income on the consolidated statements of operations. In the event that the Company acquires an entity in which the Company previously held a strategic investment, the difference between the fair value of the shares as of the date of the acquisition and the carrying value of the strategic investment is recorded as a gain or loss and recorded within net gains (losses) on strategic investments in the consolidated statements of operations.
Restructuring
The Company generally recognizes employee severance costs when payments are probable and amounts are estimable or when notification occurs, depending on the region an employee works. Costs related to contracts without future benefit or contract termination are recognized at the earlier of the contract termination or the cease-use dates. Other exit-related costs are recognized as incurred.
Stock-Based Compensation Expense
Stock-based compensation expense is measured based on grant date at fair value using the Black-Scholes option pricing model for stock options and the grant date closing stock price for restricted stock awards. The Company recognizes stock-based compensation expense related to stock options and restricted stock awards on a straight-line basis, net of estimated forfeitures, over the requisite service period of the awards, which is generally the vesting term of four years. The estimated forfeiture rate applied is based on historical forfeiture rates.
Stock-based compensation expense related to the Company’s Amended and Restated 2004 Employee Stock Purchase Plan (“ESPP” or “2004 Employee Stock Purchase Plan”) is measured based on grant date at fair value using the Black-Scholes option pricing model. The Company recognizes stock-based compensation expense related to shares issued pursuant to the 2004 Employee Stock Purchase Plan on a straight-line basis over the offering period, which is 12 months. The ESPP allows employees to purchase shares of the Company's common stock at a 15 percent discount from the lower of the Company’s stock price on (i) the first day of the offering period or on (ii) the last day of the purchase period. The ESPP also allows employees to
reduce their percentage election once during a six-month purchase period (December 15 and June 15 of each fiscal year), but not to increase that election until the next one-year offering period. The ESPP includes a reset provision for the purchase price if the stock price on the purchase date is less than the stock price on the offering date.
The Company, at times, grants performance share awards to executive officers and other members of senior management, which may include a market condition, performance condition, or both. Stock-based compensation expense related to awards with a market condition are measured at fair value using a Monte Carlo simulation model and the expense related to these awards is recognized on a straight-line basis, net of estimated forfeitures, over the requisite service period of the awards, which is generally the vesting term. Stock-based compensation expense related to awards with a performance condition are measured based on the grant date closing stock price and the expense related to these awards is recognized based on the requisite service period elapsed, as well as the probability of achievement and estimated attainment of the performance condition as of the end of our reporting period.
The Company, at times, grants unvested restricted shares to employee stockholders of certain acquired companies in lieu of cash consideration. These awards are generally subject to continued post-acquisition employment. Therefore, the Company accounts for them as post-acquisition stock-based compensation expense. The Company recognizes stock-based compensation expense equal to the grant date fair value of the restricted stock awards, based on the closing stock price on grant date, on a straight-line basis over the requisite service period of the awards, which is generally four years. 
Advertising Expenses
Advertising is expensed as incurred. Advertising expense was $1.1 billion, $1.0 billion and $1.0 billion for fiscal 2024, 2023 and 2022, respectively.
Income Taxes
The Company uses the asset and liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are determined based on temporary differences between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. The effect on deferred tax assets and liabilities of a change in tax laws is recognized in the consolidated statements of operations in the period that includes the enactment date.
The Company’s tax positions are subject to income tax audits by multiple tax jurisdictions throughout the world. The Company recognizes the tax benefit of an uncertain tax position only if it is more likely than not that the position is sustainable upon examination by the taxing authority, solely based on its technical merits. The tax benefit recognized is measured as the largest amount of benefit which is greater than 50 percent likely to be realized upon settlement with the taxing authority. The Company recognizes interest accrued and penalties related to unrecognized tax benefits in the income tax provision.
Valuation allowances are established when necessary to reduce deferred tax assets to the amounts that are more likely than not expected to be realized based on the weighting of positive and negative evidence. Future realization of deferred tax assets ultimately depends on the existence of sufficient taxable income of the appropriate character (for example, ordinary income or capital gain) within the carryback or carryforward periods available under the applicable tax law. The Company regularly reviews the deferred tax assets for recoverability based on historical taxable income, projected future taxable income, the expected timing of the reversals of existing temporary differences and tax planning strategies. The Company’s judgments regarding future profitability may change due to many factors, including future market conditions and the ability to successfully execute its business plans. Should there be a change in the ability to recover deferred tax assets, the tax provision would increase or decrease in the period in which the assessment is changed.
Foreign Currency Translation
The functional currency of the Company’s major foreign subsidiaries is generally the local currency. All assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the exchange rate on the balance sheet date. Revenues and expenses are translated at the average exchange rate during the period. Equity transactions are translated using historical exchange rates. Adjustments resulting from translating foreign functional currency financial statements into U.S. dollars are recorded as a separate component on the consolidated statements of comprehensive income. Foreign currency transaction gains and losses are included in other income (expense) in the consolidated statements of operations for the period.
Warranties and Indemnification
The Company’s enterprise cloud computing services are typically warranted to perform in a manner consistent with general industry standards that are reasonably applicable and materially in accordance with the Company’s online help documentation under normal use and circumstances.
The Company’s arrangements generally include certain provisions for indemnifying customers against liabilities if its products or services infringe a third party’s intellectual property rights. To date, the Company has not incurred any material
costs as a result of such obligations and has not accrued any material liabilities related to such obligations in the accompanying consolidated financial statements.
The Company has also agreed to indemnify its directors and executive officers for costs associated with any fees, expenses, judgments, fines and settlement amounts incurred by any of these persons in any action or proceeding to which any of those persons is, or is threatened to be, made a party by reason of the person’s service as a director or officer, including any action by the Company, arising out of that person’s services as the Company’s director or officer or that person’s services provided to any other company or enterprise at the Company’s request. The Company maintains director and officer insurance coverage that would generally enable the Company to recover a portion of any future amounts paid. The Company may also be subject to indemnification obligations by law with respect to the actions of its employees under certain circumstances and in certain jurisdictions.
New Accounting Pronouncement Pending Adoption
In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2023-07, “Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures” (“ASU 2023-07”), which requires additional operating segment disclosures in annual and interim consolidated financial statements. ASU 2023-07 is effective for annual periods beginning after December 15, 2023 and for interim periods beginning after December 15, 2024 on a retrospective basis, with early adoption permitted. The Company is evaluating the effect of adopting ASU 2023-07.
In December 2023, the FASB issued Accounting Standards Update No. 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures” (“ASU 2023-09”), which requires disclosure of disaggregated income taxes paid, prescribes standard categories for the components of the effective tax rate reconciliation and modifies other income tax-related disclosures. ASU 2023-09 is effective for annual periods beginning after December 15, 2024 on a retrospective or prospective basis. The Company is evaluating the effect of adopting ASU 2023-09.
v3.24.0.1
Revenues
 12 Months Ended
Jan. 31, 2024
Revenue from Contract with Customer [Abstract]  
Revenues Revenues
Disaggregation of Revenue
Subscription and Support Revenue by the Company's Service Offerings
Subscription and support revenues consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202420232022
Sales $7,580 $6,831 $5,989 
Service 8,245 7,369 6,474 
Platform and Other 6,611 5,967 4,509 
Marketing and Commerce4,912 4,516 3,902 
Integration and Analytics (1) 5,189 4,338 3,783 
$32,537 $29,021 $24,657 
(1) In the fourth quarter of fiscal 2024, the Company renamed the service offering previously referred to as Data to Integration and Analytics, which includes Mulesoft and Tableau.
Total Revenue by Geographic Locations
Revenues by geographical region consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202420232022
Americas$23,289 $21,250 $17,983 
Europe8,128 7,163 6,016 
Asia Pacific3,440 2,939 2,493 
$34,857 $31,352 $26,492 
Revenues by geography are determined based on the region of the Company's contracting entity, which may be different than the region of the customer. Americas revenue attributed to the United States was approximately 93 percent, 93 percent and 94 percent during fiscal 2024, 2023 and 2022, respectively. No other country represented more than ten percent of total revenue during fiscal 2024, 2023 and 2022.
Contract Balances
Contract Assets
The Company records a contract asset when revenue recognized on a contract exceeds the billings. Contract assets were $758 million as of January 31, 2024 as compared to $648 million as of January 31, 2023, and are included in prepaid expenses and other current assets and deferred tax assets and other assets, net on the consolidated balance sheets.
Unearned Revenue
Unearned revenue represents amounts that have been invoiced in advance of revenue recognition and is recognized as revenue when transfer of control to customers has occurred or services have been provided. The unearned revenue balance does not represent the total contract value of annual or multi-year, non-cancelable subscription agreements. The unearned revenue balance is influenced by several factors, including seasonality, the compounding effects of renewals, invoice duration, invoice timing, dollar size and new business linearity within the quarter.
The change in unearned revenue was as follows (in millions):
Fiscal Year Ended January 31,
20242023
Unearned revenue, beginning of period$17,376 $15,628 
Billings and other (1)36,370 33,034 
Contribution from contract asset110 62 
Revenue recognized over time(32,727)(29,595)
Revenue recognized at a point in time(2,130)(1,757)
Unearned revenue from business combinations4 4 
Unearned revenue, end of period$19,003 $17,376 
(1) Other includes, for example, the impact of foreign currency translation.
Revenue recognized over time primarily includes Cloud Services subscription and support revenue, which is generally recognized ratably over time, and professional services and other revenue, which is generally recognized ratably or as delivered.
Revenue recognized at a point in time substantially consists of on-premises software licenses.
Approximately 49 percent of total revenue recognized in fiscal 2024 is from the unearned revenue balance as of January, 31, 2023.
Remaining Performance Obligation
Remaining performance obligation represents contracted revenue that has not yet been recognized and includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods. Transaction price allocated to the remaining performance obligation is based on SSP. Remaining performance obligation is influenced by several factors, including seasonality, the timing of renewals, the timing of software license deliveries, average contract terms and foreign currency exchange rates. Remaining performance obligation is also impacted by acquisitions. Unbilled portions of the remaining performance obligation denominated in foreign currencies are revalued each period based on the period end exchange rates. Remaining performance obligation is subject to future economic risks, including bankruptcies, regulatory changes and other market factors.
The Company excludes amounts related to performance obligations from professional services contracts that are billed and recognized on a time and materials basis.
The majority of the Company's noncurrent remaining performance obligation is expected to be recognized in the next 13 to 36 months.
Remaining performance obligation consisted of the following (in billions):
 CurrentNoncurrentTotal
As of January 31, 2024$27.6 $29.3 $56.9 
As of January 31, 2023 $24.6 $24.0 $48.6 
v3.24.0.1
Investments
 12 Months Ended
Jan. 31, 2024
Investments, Debt and Equity Securities [Abstract]  
Investments Investments
Marketable Securities
At January 31, 2024, marketable securities consisted of the following (in millions):
Amortized
Cost		Unrealized
Gains		Unrealized
Losses		Fair Value
Corporate notes and obligations$3,014 $9 $(45)$2,978 
U.S. treasury securities583 0 (8)575 
Mortgage-backed obligations244 1 (9)236 
Asset-backed securities1,381 5 (7)1,379 
Municipal securities139 0 (3)136 
Commercial paper213 0 0 213 
Covered bonds81 0 (3)78 
Other127 1 (1)127 
Total marketable securities$5,782 $16 $(76)$5,722 
At January 31, 2023, marketable securities consisted of the following (in millions):
Amortized
Cost		Unrealized
Gains		Unrealized
Losses		Fair Value
Corporate notes and obligations$3,442 $4 $(92)$3,354 
U.S. treasury securities381 0 (11)370 
Mortgage-backed obligations190 0 (12)178 
Asset-backed securities1,004 1 (20)985 
Municipal securities175 0 (6)169 
Commercial paper278 0 0 278 
Covered bonds105 0 (4)101 
Other59 0 (2)57 
Total marketable securities$5,634 $5 $(147)$5,492 
The contractual maturities of the investments classified as marketable securities were as follows (in millions):
 As of
 January 31, 2024January 31, 2023
Due within 1 year$2,523 $2,380 
Due in 1 year through 5 years3,180 3,104 
Due in 5 years through 10 years19 8 
$5,722 $5,492 
Strategic Investments
Strategic investments by form and measurement category as of January 31, 2024 were as follows (in millions):
 Measurement Category
 Fair ValueMeasurement AlternativeOtherTotal
Equity securities$80 $4,557 $130 $4,767 
Debt securities and other investments 0 0 81 81 
Balance as of January 31, 2024
$80 $4,557 $211 $4,848 
Strategic investments by form and measurement category as of January 31, 2023 were as follows (in millions):
 Measurement Category
 Fair ValueMeasurement AlternativeOtherTotal
Equity securities$48 $4,479 $76 $4,603 
Debt securities and other investments0 0 69 69 
Balance as of January 31, 2023
$48 $4,479 $145 $4,672 
The Company holds investments in, or management agreements with, VIEs which the Company does not consolidate because it is not considered the primary beneficiary of these entities. The carrying value of VIEs within strategic investments was $382 million and $354 million, as of January 31, 2024 and January 31, 2023, respectively.
Gains (Losses) on Strategic Investments, Net
The components of gains and losses on strategic investments were as follows (in millions):
4Fiscal Year Ended January 31,
202420232022
Unrealized gains (losses) recognized on publicly traded equity securities, net$29 $1 $(241)
Unrealized gains recognized on privately held equity securities, net119 180 1,210 
Impairments on privately held equity and debt securities(466)(491)(51)
Unrealized gains (losses), net(318)(310)918 
Realized gains on sales of securities, net41 71 293 
Gains (losses) on strategic investments, net$(277)$(239)$1,211 
Unrealized gains and losses recognized on privately held equity securities, net includes upward and downward adjustments from equity securities accounted for under the measurement alternative, as well as gains and losses from private equity securities in other measurement categories. For privately held securities accounted for under the measurement alternative, the Company recorded upward adjustments of $125 million and $220 million and impairments and downward adjustments of $465 million and $466 million for fiscal 2024 and 2023, respectively.
Realized gains on sales of securities, net reflects the difference between the sale proceeds and the carrying value of the security at the beginning of the period or the purchase date, if later.
v3.24.0.1
Fair Value Measurement
 12 Months Ended
Jan. 31, 2024
Fair Value Disclosures [Abstract]  
Fair Value Measurement Fair Value Measurement
The Company uses a three-tier fair value hierarchy, which prioritizes the inputs used in the valuation methodologies in measuring fair value:
Level 1.    Quoted prices (unadjusted) in active markets for identical assets or liabilities.
Level 2.    Significant other inputs that are directly or indirectly observable in the marketplace.
Level 3.    Significant unobservable inputs which are supported by little or no market activity.
All of the Company’s cash equivalents, marketable securities and foreign currency derivative contracts are classified within Level 1 or Level 2 because the Company’s cash equivalents, marketable securities and foreign currency derivative contracts are valued using quoted market prices or alternative pricing sources and models utilizing observable market inputs.
The following table presents information about the Company’s assets that were measured at fair value as of January 31, 2024 and indicates the fair value hierarchy of the valuation (in millions):
DescriptionQuoted Prices in
Active Markets
for Identical Assets
(Level 1)		Significant Other
Observable
Inputs
(Level 2)		Significant
Unobservable
Inputs
(Level 3)		Fair Value
Cash equivalents (1):
Time deposits$0 $1,337 $0 $1,337 
Money market mutual funds4,447 0 0 4,447 
Cash equivalent securities 0 493 0 493 
Marketable securities:
Corporate notes and obligations0 2,978 0 2,978 
U.S. treasury securities0 575 0 575 
Mortgage-backed obligations0 236 0 236 
Asset-backed securities0 1,379 0 1,379 
Municipal securities0 136 0 136 
Commercial paper0 213 0 213 
Covered bonds0 78 0 78 
Other0 127 0 127 
Strategic investments:
Equity securities80 0 0 80 
Total assets$4,527 $7,552 $0 $12,079 
(1) Included in “cash and cash equivalents” in the accompanying consolidated balance sheets in addition to $2.2 billion of cash, as of January 31, 2024.
The following table presents information about the Company’s assets that were measured at fair value as of January 31, 2023 and indicates the fair value hierarchy of the valuation (in millions):
DescriptionQuoted Prices in
Active Markets
for Identical Assets
(Level 1)		Significant Other
Observable Inputs (Level 2)		Significant
Unobservable
Inputs
(Level 3)		Fair Value
Cash equivalents (1):
Time deposits$0 $1,877 $0 $1,877 
Money market mutual funds1,795 0 0 1,795 
Cash equivalent securities0 794 0 794 
Marketable securities:
Corporate notes and obligations0 3,354 0 3,354 
U.S. treasury securities0 370 0 370 
Mortgage-backed obligations0 178 0 178 
Asset-backed securities0 985 0 985 
Municipal securities0 169 0 169 
Commercial paper0 278 0 278 
Covered bonds0 101 0 101 
Other0 57 0 57 
Strategic investments:
Equity securities48 0 0 48 
Total assets$1,843 $8,163 $0 $10,006 
(1) Included in “cash and cash equivalents” in the accompanying consolidated balance sheets in addition to $2.6 billion of cash, as of January 31, 2023.
Strategic Investments Measured and Recorded at Fair Value on a Non-Recurring Basis
Substantially all of the Company's privately held debt and equity securities and other investments are recorded at fair value on a non-recurring basis. The estimation of fair value for these investments requires the use of significant unobservable inputs, and as a result, the Company deems these assets as Level 3 within the fair value measurement framework. For privately held equity investments without a readily determinable fair value, the Company applies valuation methods based on information available, including the market approach and option pricing models (“OPM”). Observable transactions, such as the issuance of new equity by an investee, are indicators of investee enterprise value and are used to estimate the fair value of the privately held equity investments. An OPM may be utilized to allocate value to the various classes of securities of the investee, including classes owned by the Company. Such information, available to the Company from investee companies, is supplemented with estimates such as volatility, expected time to liquidity and the rights and obligations of the securities the Company holds. When indicators of impairment are observed for privately held equity securities, the Company generally uses the market approach to estimate the fair value of its investment, giving consideration to the latest observable transactions, as well as the investee's current and projected financial performance and other significant inputs and assumptions, including estimated time to exit, selection and analysis of guideline public companies and the rights and obligations of the securities the Company holds. The Company's privately held debt and equity securities and other investments amounted to $4.8 billion and $4.6 billion as of January 31, 2024 and January 31, 2023, respectively.
v3.24.0.1
Property and Equipment, Net and Other Balance Sheet Accounts
 12 Months Ended
Jan. 31, 2024
Property, Plant and Equipment [Abstract]  
Property and Equipment, Net and Other Balance Sheet Accounts Property and Equipment, Net and Other Balance Sheet Accounts
Property and Equipment
Property and equipment, net consisted of the following (in millions):
 As of January 31,
 20242023
Land $293 $293 
Buildings and building improvements 490 489 
Computers, equipment and software4,209 3,556 
Furniture and fixtures245 259 
Leasehold improvements1,604 1,807 
Property and equipment, gross6,841 6,404 
Less accumulated depreciation and amortization(3,152)(2,702)
Property and equipment, net$3,689 $3,702 
Depreciation and amortization expense totaled $1.1 billion, $903 million and $678 million during fiscal 2024, 2023 and 2022, respectively.
Other Balance Sheet Accounts
Accounts payable, accrued expenses and other liabilities as of January 31, 2024 included approximately $2.5 billion of accrued compensation as compared to $2.6 billion as of January 31, 2023.
v3.24.0.1
Leases and Other Commitments
 12 Months Ended
Jan. 31, 2024
Commitments and Contingencies Disclosure [Abstract]  
Leases and Other Commitments Leases and Other Commitments
Leases
The Company has operating leases for corporate offices, data centers and equipment under noncancellable operating and finance leases with various expiration dates. The leases have noncancellable remaining terms of 1 year to 16 years, some of which include options to extend for up to 5 years, and some of which include options to terminate within 1 year.
The components of lease expense were as follows (in millions):
Fiscal Year Ended January 31,
20242023
Operating lease cost$1,041 $986 
Finance lease cost:
Amortization of right-of-use assets $264 $198 
Interest on lease liabilities 29 10 
Total finance lease cost$293 $208 
Supplemental cash flow information related to operating and finance leases was as follows (in millions):
Fiscal Year Ended January 31,
20242023
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash outflows for operating leases$716 $769 
Operating cash outflows for finance leases 29 10
Financing cash outflows for finance leases347 180
Right-of-use assets obtained in exchange for lease obligations:
Operating leases456 915
Supplemental balance sheet information related to operating and finance leases was as follows (in millions):
As of January 31,
20242023
Operating leases:
Operating lease right-of-use assets$2,366 $2,890 
Operating lease liabilities, current$518 $590 
Noncurrent operating lease liabilities2,644 2,897 
Total operating lease liabilities$3,162 $3,487 
Finance leases:
Computers, equipment and software$1,579 $1,053 
Accumulated depreciation(525)(264)
Property and equipment, net$1,054 $789 
Accrued expenses and other liabilities $372 $257 
Other noncurrent liabilities 602 534 
Total finance lease liabilities$974 $791 
Other information related to leases was as follows:
As of January 31,
20242023
Weighted average remaining lease term
Operating leases7 years7 years
Finance leases3 years3 years
Weighted average discount rate
Operating leases2.9 %2.6 %
Finance leases3.3 %2.1 %
As of January 31, 2024, the maturities of lease liabilities under noncancellable operating and finance leases were as follows (in millions):
Operating Leases Finance Leases
Fiscal Period:
Fiscal 2025$598 $397 
Fiscal 2026587 342 
Fiscal 2027521 230 
Fiscal 2028458 52 
Fiscal 2029380 7 
Thereafter1,025 0 
Total minimum lease payments3,569 1,028 
Less: Imputed interest(407)(54)
Total$3,162 $974 
Operating lease amounts above do not include sublease income. The Company has entered into various sublease agreements with third parties. Under these agreements, the Company expects to receive sublease income of approximately $275 million in the next five years and $18 million thereafter.
Of the total lease commitment balance, including leases not yet commenced, of $4.7 billion, approximately $3.6 billion is related to facilities space. The remaining commitment amount is primarily related to equipment.
v3.24.0.1
Business Combinations
 12 Months Ended
Jan. 31, 2024
Business Combination and Asset Acquisition [Abstract]  
Business Combinations Business Combinations
Fiscal Year 2023
Traction Sales and Marketing Inc.
In April 2022, the Company acquired all outstanding stock of Traction Sales and Marketing Inc. ("Traction on Demand”), a professional services firm that provides innovative and critical solutions to clients using the Company’s service offerings and other advanced cloud technologies. The acquisition date fair value of the consideration transferred for Traction on Demand was approximately $340 million, which consisted primarily of $302 million in cash. The Company recorded approximately $62 million for customer relationships with estimated useful lives of five years. The Company recorded approximately $293 million of goodwill which is primarily attributed to the assembled workforce. For the goodwill balance, there is some basis for foreign income tax purposes but no basis for U.S. income tax purposes.
Fiscal Year 2022
Slack Technologies, Inc.
On July 21, 2021, the Company acquired all outstanding stock of Slack Technologies, Inc. (“Slack”), a leading channel-based messaging platform.
The acquisition date fair value of the consideration transferred for Slack was approximately $27.1 billion, which consisted of $15.8 billion of cash paid, $11.1 billion of common stock issued, and $205 million related to the fair value of stock options, restricted stock units and restricted stock awards assumed.
The Company recorded $6.4 billion of intangible assets related to customer relationship, developed technology and other purchased intangible assets with useful life of five to eight years. Developed technology represents the preliminary estimated fair value of Slack's data analysis technologies. Customer relationships represent the preliminary estimated fair values of the underlying relationships with Slack customers. The Company recorded $21.4 billion of goodwill which is primarily attributed to the assembled workforce and expanded market opportunities, including integrating the Slack product offering with existing Company service offerings in a digital-first, work anywhere world for which there is no basis for U.S. income tax purposes.
The Company assumed unvested stock options, restricted stock units and restricted stock awards with an estimated fair value of $1.7 billion. Of the total consideration, $205 million was allocated to the purchase consideration and $1.5 billion was allocated to future services and will be expensed over the remaining service periods on a straight-line basis.
Acumen Solutions, Inc.
In February 2021, the Company acquired all outstanding stock of Acumen Solutions, Inc. (“Acumen”), a professional services firm that provides innovative and critical solutions to clients using the Company’s service offerings and other advanced cloud technologies. The acquisition date fair value of the consideration transferred for Acumen was approximately $433 million, in cash.
v3.24.0.1
Intangible Assets Acquired Through Business Combinations and Goodwill
 12 Months Ended
Jan. 31, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
Intangible Assets Acquired Through Business Combinations and Goodwill Intangible Assets Acquired Through Business Combinations and Goodwill
Intangible Assets Acquired Through Business Combinations
Intangible assets acquired through business combinations were as follows (in millions):
Intangible Assets, GrossAccumulated AmortizationIntangible Assets, NetWeighted
Average
Remaining Useful Life (Years)
January 31, 2023Additions and retirements, net (1)January 31, 2024January 31, 2023Expense and retirements, net (1)January 31, 2024January 31, 2023January 31, 2024January 31, 2024
Acquired developed technology$4,844 $(220)$4,624 $(2,471)$(737)$(3,208)$2,373 $1,416 2.2
Customer relationships6,691 (17)6,674 (2,162)(823)(2,985)4,529 3,689 4.8
Other (2)303 0 303 (80)(50)(130)223 173 3.5
Total$11,838 $(237)$11,601 $(4,713)$(1,610)$(6,323)$7,125 $5,278 4.0
(1) The Company retired $261 million of fully depreciated intangible assets during fiscal 2024, of which $244 million were included in acquired developed technology, and $17 million in customer relationships.
(2) Included in Other are in-place leases, trade names, trademarks and territory rights.
Amortization of intangible assets resulting from business combinations for fiscal 2024, 2023 and 2022 was $1.9 billion, $2.0 billion and $1.6 billion, respectively.
The expected future amortization expense for intangible assets as of January 31, 2024 was as follows (in millions):
Fiscal Period:
Fiscal 2025$1,605 
Fiscal 20261,363 
Fiscal 2027996 
Fiscal 2028619 
Fiscal 2029486 
Thereafter209 
Total amortization expense$5,278 
Goodwill
Goodwill represents the excess of the purchase price in a business combination over the fair value of net assets acquired.
The changes in the carrying amounts of goodwill, which is generally not deductible for tax purposes, were as follows (in millions):
Balance at January 31, 2022$47,937 
Traction on Demand293 
Other acquisitions and adjustments (1)338 
Balance as of January 31, 2023$48,568 
Acquisitions and adjustments (2)52 
Balance as of January 31, 2024$48,620 
(1) Other acquisitions and adjustments include measurement period adjustments for business combinations from the prior year, including approximately $249 million in fiscal 2023 related to the Company’s July 2021 acquisition of Slack and the effect of foreign currency translation.
(2) Acquisitions and adjustments includes the effect of foreign currency translation
v3.24.0.1
Debt
 12 Months Ended
Jan. 31, 2024
Debt Disclosure [Abstract]  
Debt Debt
The components of the Company's borrowings were as follows (in millions):
InstrumentDate of IssuanceMaturity DateContractual Interest Rate
Outstanding Principal as of January 31, 2024
Carrying Value as of January 31, 2024Carrying Value as of January 31, 2023
2023 Senior Notes (1) April 2018April 20233.25 %$0 $0 $1,000 
Loan assumed on 50 Fremont (2) February 2015June 20233.75 0 0 182 
2024 Senior NotesJuly 2021July 20240.625 1,000 999 998 
2028 Senior NotesApril 2018April 20283.70 1,500 1,495 1,493 
2028 Senior Sustainability NotesJuly 2021July 20281.50 1,000 994 992 
2031 Senior NotesJuly 2021July 20311.95 1,500 1,490 1,489 
2041 Senior NotesJuly 2021July 20412.70 1,250 1,235 1,235 
2051 Senior NotesJuly 2021July 20512.90 2,000 1,978 1,977 
2061 Senior NotesJuly 2021July 20613.05 1,250 1,235 1,235 
Total carrying value of debt$9,500 9,426 10,601 
Less current portion of debt(999)(1,182)
Total noncurrent debt$8,427 $9,419 
(1) The Company repaid in full the 2023 Senior Notes in the first quarter of fiscal 2024.
(2) The Company repaid in full the Loan assumed on 50 Fremont in the second quarter of fiscal 2024.
The Company was in compliance with all debt covenants as of January 31, 2024.
The total estimated fair value of the Company's outstanding senior unsecured notes (the “Senior Notes”) above was $7.8 billion and $8.8 billion as of January 31, 2024 and January 31, 2023, respectively. The fair value was determined based on the closing trading price per $100 of the Senior Notes as of the last day of trading of the fourth quarter of fiscal 2024 and the last day of trading of fiscal 2023, respectively, and are deemed Level 2 liabilities within the fair value measurement framework.
The contractual future principal payments for all borrowings as of January 31, 2024 were as follows (in millions):
Fiscal Period:
Fiscal 2025$1,000 
Fiscal 20260 
Fiscal 20270 
Fiscal 20280 
Fiscal 20292,500 
Thereafter6,000 
Total principal outstanding$9,500 
Revolving Credit Facility
In December 2020, the Company entered into a Credit Agreement with Citibank, N.A., as administrative agent, and certain other institutional lenders (the “Revolving Loan Credit Agreement”) that provides for a $3.0 billion unsecured revolving credit facility (“Credit Facility”) and matures in December 2025. The Company may use the proceeds of future borrowings under the Credit Facility for general corporate purposes, which may include, without limitation, the consideration, fees, costs and expenses related to any acquisition. The Company amended the Revolving Loan Credit Agreement in April 2022 and May 2023, in each case to reflect certain administrative changes.
There were no outstanding borrowings under the Credit Facility as of January 31, 2024.
v3.24.0.1
Restructuring
 12 Months Ended
Jan. 31, 2024
Restructuring and Related Activities [Abstract]  
Restructuring Restructuring
In January 2023, the Company announced a restructuring plan (the “Restructuring Plan”) intended to reduce operating costs, improve operating margins and continue advancing the Company’s ongoing commitment to profitable growth. This plan included a reduction of the Company’s workforce and select real estate exits and office space reductions within certain markets. The actions associated with the employee restructuring under the Restructuring Plan were substantially completed in fiscal 2024 and the actions associated with the real estate portion of the Restructuring Plan are expected to be fully complete in fiscal 2026.
In the fourth quarter of fiscal 2024, the Company initiated, and has substantially completed, an initiative to drive further operational efficiencies through a focused workforce reduction.
The following table summarizes the activities related to the Company’s restructuring initiatives for fiscal 2024 and fiscal 2023 (in millions):
Fiscal Year Ended January 31, 2024Fiscal Year Ended January 31, 2023
Workforce ReductionOffice Space ReductionsTotalWorkforce ReductionOffice Space ReductionsTotal
Liability, beginning of the period$607 $0 $607 $0 $0 $0 
Charges541 447 988 683 145 828 
Payments(1,003)(27)(1,030)(48)(25)(73)
Non-cash items(27)(418)(445)(28)(120)(148)
Liability, end of the period$118 $2 $120 $607 $0 $607 
The liability for restructuring charges, which is related to workforce and office space reductions, is included in accounts payable, accrued expenses and other liabilities on the consolidated balance sheets. The charges reflected in the table above related to workforce reduction included charges for employee transition, severance payments, employee benefits and share-based compensation. The charges reflected in the table above related to office space reductions included exit charges associated with those reductions.
v3.24.0.1
Stockholders' Equity
 12 Months Ended
Jan. 31, 2024
Share-Based Payment Arrangement [Abstract]  
Stockholders' Equity Stockholders’ Equity
The Company maintains the following stock plans: the ESPP, the 2013 Equity Incentive Plan and the 2014 Inducement Equity Incentive Plan (“2014 Inducement Plan”). Options issued have terms of seven years.
The fair value of each stock option grant was estimated on the date of grant using the Black-Scholes option pricing model with the following assumptions and fair value per share:
 Fiscal Year Ended January 31,
202420232022
Volatility
35 - 40
%
34 - 40
%
34 - 37
%
Estimated life3.5 years3.5 years3.5 years
Risk-free interest rate
3.6 - 4.3
%
1.7 - 4.4
%
0.4 - 1.7
%
Weighted-average fair value per share of grants$66.95 $62.10 $59.34 
The Company estimated its future stock price volatility considering both its observed option-implied volatilities and its historical volatility calculations. Management believes this is the best estimate of the expected volatility over the expected life of its stock options and stock purchase rights.
The estimated life for the stock options was based on an analysis of historical exercise activity. The risk-free interest rate is based on the rate for a U.S. government security with the same estimated life at the time of the option grant and the stock purchase rights.
The estimated forfeiture rate applied is based on historical forfeiture rates.
Stock option activity for fiscal 2024 was as follows:
  Options Outstanding
 Shares
Available for
Grant
(in millions)		Outstanding
Stock
Options
(in millions)		Weighted-
Average
Exercise Price		Aggregate
Intrinsic Value (in millions)
Balance as of January 31, 202373 23 $175.23 
Increase in shares authorized:
2013 Equity Incentive Plan10 
Restricted stock activity(25)
Exercised0 (9)152.71 
Plan shares expired or canceled2 (2)203.25 
Balance as of January 31, 202460 12 $185.77 $1,252 
Vested or expected to vest12 $185.00 $1,218 
Exercisable as of January 31, 20248 $172.82 $882 
The total intrinsic value of the options exercised during fiscal 2024, 2023 and 2022, was $0.6 billion, $0.2 billion, and $1.2 billion, respectively. The intrinsic value of options exercised during each year is calculated as the difference between the market value of the stock at the time of exercise and the exercise price of the stock option.
The weighted-average remaining contractual life of vested and expected to vest options is approximately 3.9 years.
As of January 31, 2024, options to purchase 8 million shares were vested at a weighted-average exercise price of $172.82 per share and had a weighted-average remaining contractual life of approximately 3.4 years. The total intrinsic value of these vested options based on the market value of the stock as of January 31, 2024 was approximately $0.9 billion.
 Options OutstandingOptions Exercisable
Range of Exercise
Prices		Number
Outstanding
(in millions)		Weighted-
Average
Remaining
Contractual Life
(Years)		Weighted-
Average
Exercise
Price		Number of
Shares
(in millions)		Weighted-
Average
Exercise
Price
$1.34 to $150.15
2 2.6$99.16 2 $94.06 
$151.25 to $160.17
2 3.5154.77 2 154.35 
$161.50 to $186.51
2 3.5166.95 1 162.75 
$191.31 to $215.17
2 4.1213.84 1 213.72 
$218.213 5.0218.21 1 218.21 
$218.63 to $296.84
1 4.4243.76 1 239.59 
12 4.0$185.77 8 $172.82 
Restricted stock activity for fiscal 2024 was as follows:
 Restricted Stock Outstanding
 Outstanding
(in millions)		Weighted-Average Grant Date Fair ValueAggregate
Intrinsic
Value (in millions)
Balance as of January 31, 202329 $204.62 
Granted - restricted stock units and awards14 199.85 
Granted - performance-based stock units1 195.67 
Canceled(5)201.86 
Vested and converted to shares(11)202.62 
Balance as of January 31, 202428 $202.95 $7,738 
Expected to vest24 $6,706 
Restricted stock, which upon vesting entitles the holder to one share of common stock for each share of restricted stock, has an exercise price of $0.001 per share, which is equal to the par value of the Company’s common stock, and generally vests over four years. The total fair value of shares vested during fiscal 2024 and 2023 was $2.5 billion and $2.1 billion, respectively.
In fiscal 2024, 2023 and 2022, the Company granted performance-based restricted stock unit awards to executive officers and other members of senior management. The performance-based restricted stock unit awards are subject to vesting based on the achievement of a market-based condition or a performance-based condition and a service-based condition. At the end of the service periods, which range from approximately one-year to four-years, these performance-based restricted stock units will vest in a percentage of the target number of shares between 0 and 200 percent, depending on the extent the market-based condition or performance-based condition, or both, is achieved.
The aggregate expected stock-based compensation expense remaining to be recognized as of January 31, 2024 was as follows (in millions):
Fiscal Period:
Fiscal 2025$2,497 
Fiscal 20261,664 
Fiscal 2027868 
Fiscal 2028227 
Total stock-based compensation expense$5,256 
The aggregate expected stock-based compensation expense remaining to be recognized reflects only outstanding stock awards as of January 31, 2024 and assumes no forfeiture activity and no changes in the expected level of attainment of performance share grants based on the Company’s financial performance relative to certain targets.
Common Stock
The following number of shares of common stock were reserved and available for future issuance at January 31, 2024 (in millions):
Options outstanding12 
Restricted stock awards and units and performance-based stock units outstanding28 
Stock available for future grant or issuance:
2013 Equity Incentive Plan60 
2014 Inducement Plan1 
Amended and Restated 2004 Employee Stock Purchase Plan17 
118 
Preferred Stock
The Company’s board of directors has the authority, without further action by stockholders, to issue up to 5,000,000 shares of preferred stock in one or more series. The Company’s board of directors may designate the rights, preferences, privileges and restrictions of the preferred stock, including dividend rights, conversion rights, voting rights, terms of redemption, liquidation preference, sinking fund terms and number of shares constituting any series or the designation of any series. The issuance of preferred stock could have the effect of restricting dividends on the Company’s common stock, diluting the voting power of its common stock, impairing the liquidation rights of its common stock, or delaying or preventing a change in control. As of January 31, 2024 and 2023, no shares of preferred stock were outstanding.
Share Repurchase Program
In August 2022, the Board of Directors authorized a program to repurchase up to $10.0 billion of the Company’s common stock (the “Share Repurchase Program”). In February 2023, the Board of Directors authorized an additional $10.0 billion in repurchases under the Share Repurchase Program, for an aggregate total authorized of $20.0 billion. The Share Repurchase Program does not have a fixed expiration date and does not obligate the Company to acquire any specific number of shares. Under the Share Repurchase Program, shares of common stock may be repurchased using a variety of methods, including privately negotiated and or open market transactions, including under plans complying with Rule 10b5-1 under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), as part of accelerated share repurchases and other methods. The timing, manner, price and amount of any repurchases are determined by the Company in its discretion and depend on a variety of factors, including legal requirements, price and economic and market conditions.
The Company accounts for treasury stock under the cost method.
During fiscal year ended January 31, 2024 and 2023, the Company repurchased approximately 36 million and 28 million shares of its common stock for approximately $7.7 billion and $4.0 billion, at an average price per share of $210.30 and $144.94, respectively. All repurchases were made in open market transactions. As of January 31, 2024, the Company was authorized to purchase a remaining $8.3 billion of its common stock under the Share Repurchase Program. In February 2024, the Board of Directors authorized an additional $10.0 billion in repurchases under the Share Repurchase Program for an aggregate total authorization of $30.0 billion.
v3.24.0.1
Income Taxes
 12 Months Ended
Jan. 31, 2024
Income Tax Disclosure [Abstract]  
Income Taxes Income Taxes
The domestic and foreign components of income before provision for (benefit from) income taxes consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202420232022
Domestic$4,045 $398 $1,338 
Foreign905 262 194 
$4,950 $660 $1,532 
The provision for (benefit from) income taxes consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202420232022
Current:
Federal$940 $173 $6 
State199 216 (16)
Foreign417 397 352 
Total1,556 786 342 
Deferred:
Federal(640)(134)(181)
State(182)(203)(57)
Foreign80 3 (16)
Total(742)(334)(254)
Provision for (benefit from) income taxes$814 $452 $88 
A reconciliation of income taxes at the statutory federal income tax rate to the provision for (benefit from) income taxes included in the accompanying consolidated statements of operations is as follows (in millions):
 Fiscal Year Ended January 31,
 202420232022
U.S. federal taxes at statutory rate$1,040 $139 $322 
State, net of the federal benefit19 29 (29)
Effects of non-U.S. operations (1)29 287 199 
Tax credits(332)(239)(263)
Non-deductible expenses43 94 83 
Foreign-derived intangible income deduction(56)(55)0 
(Windfall)/shortfall related to share-based compensation(36)31 (323)
Change in valuation allowance 101 171 101 
Other, net6 (5)(2)
Provision for (benefit from) income taxes$814 $452 $88 
(1) Fiscal 2024 Effects of non-U.S. operations included tax benefits from foreign tax credits attributable to recent IRS notices.
Deferred Income Taxes
Deferred income taxes reflect the net tax effect of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes.
Significant components of the Company’s deferred tax assets and liabilities were as follows (in millions):
 As of January 31,
 20242023
Deferred tax assets:
Losses and deductions carryforward$176 $268 
Deferred stock-based compensation expense219 312 
Tax credits760 1,055 
Accrued liabilities419 470 
Intangible assets1,899 1,976 
Lease liabilities818 912 
Unearned revenue37 78 
Capitalized research & development1,710 914 
Other81 86 
Total deferred tax assets6,119 6,071 
Less valuation allowance(733)(633)
Deferred tax assets, net of valuation allowance5,386 5,438 
Deferred tax liabilities:
Capitalized costs to obtain revenue contracts(873)(913)
Purchased intangible assets(1,030)(1,500)
Depreciation and amortization(263)(304)
Basis difference on strategic and other investments(181)(250)
Lease right-of-use assets(636)(767)
Total deferred tax liabilities(2,983)(3,734)
Net deferred tax assets (liabilities)$2,403 $1,704 
At January 31, 2024, for federal income tax purposes, the Company had net operating loss carryforwards of approximately $168 million, which expire in fiscal 2025 and through fiscal 2038 with the exception of post-2017 losses that do not expire, federal research and development tax credits of approximately $259 million, which expire in fiscal 2037 through fiscal 2044, foreign tax credits of approximately $164 million, which expire in fiscal 2029 through fiscal 2034. For California income tax purposes, the Company had net operating loss carryforwards of approximately $639 million which expire beginning in fiscal 2029 through fiscal 2043, California research and development tax credits of approximately $834 million, which do not expire. For other states' income tax purposes, the Company had tax credits of approximately $98 million, which expire beginning in fiscal 2030 through fiscal 2042, and insignificant net operating loss carryforwards. Utilization of the Company’s net operating loss carryforwards may be subject to substantial annual limitation due to the ownership change limitations provided by the Internal Revenue Code and similar state provisions. Such an annual limitation could result in the expiration of the net operating loss and tax credit carryforwards before utilization.
The Company had a valuation allowance of $733 million and $633 million as of January 31, 2024 and January 31, 2023 respectively. The Company regularly assesses the realizability of its deferred tax assets and establishes a valuation allowance if it is more-likely-than-not that some or all of its deferred tax assets will not be realized. The Company evaluates and weighs all available positive and negative evidence such as historic results, future reversals of existing deferred tax liabilities, projected future taxable income, as well as prudent and feasible tax-planning strategies. The assessment requires significant judgment and is performed in each of the applicable jurisdictions. The increase in the valuation allowance during fiscal 2024 was primarily due to state tax credits and certain U.S foreign tax credits that are not expected to be realized. At the end of January 31, 2024, the valuation allowance was primarily related to U.S. states’ net operating loss and tax credits and certain U.S foreign tax credits. The Company will continue to evaluate the need for valuation allowances for its deferred tax assets.
Unrecognized Tax Benefits and Other Considerations
The Company records liabilities related to its uncertain tax positions. Tax positions for the Company and its subsidiaries are subject to income tax audits by multiple tax jurisdictions throughout the world. The Company recognizes the tax benefit of an uncertain tax position only if it is more likely than not that the position is sustainable upon examination by the taxing authority, based on the technical merits. The tax benefit recognized is measured as the largest amount of benefit which is greater than 50 percent likely to be realized upon settlement with the taxing authority.
A reconciliation of the beginning and ending balance of total unrecognized tax benefits for fiscal years 2024, 2023 and 2022 is as follows (in millions):
 Fiscal Year Ended January 31,
 202420232022
Beginning of period$1,975 $1,822 $1,479 
Tax positions taken in prior period:
Gross increases53 53 25 
Gross decreases(85)(45)(27)
Tax positions taken in current period:
Gross increases287 227 358 
Settlements(21)(40)0 
Lapse of statute of limitations(104)(12)(7)
Currency translation effect(22)(30)(6)
End of period$2,083 $1,975 $1,822 
In fiscal 2024, 2023 and 2022, the Company reported a net increase of approximately $108 million, $153 million, and $343 million, respectively in its unrecognized tax benefits. For fiscal 2024, 2023 and 2022, total unrecognized tax benefits in an amount of $1.7 billion, $1.5 billion and $1.3 billion, respectively, if recognized, would have reduced income tax expense and the Company’s effective tax rate.
The Company has recognized interest and penalties related to unrecognized tax benefits in the income tax provision of $29 million, $48 million and $21 million in fiscal 2024, 2023 and 2022, respectively. Interest and penalties accrued as of January 31, 2024, 2023 and 2022, were $136 million, $107 million and $58 million, respectively.
Certain prior year tax returns are currently being examined by various taxing authorities in major tax jurisdictions including the United States, France and Israel. The Company currently considers U.S. federal, Japan, Australia, Germany, France, United Kingdom, Ireland and Israel to be major tax jurisdictions. The Company’s U.S. federal tax returns since fiscal 2008 remain open to examination, and non-U.S. tax returns generally remain open to examination since fiscal 2018. The Company believes that it has provided adequate reserves for its income tax uncertainties in all open tax years. As the outcome of the tax audits cannot be predicted with certainty, if any issues addressed in the Company's tax audits are resolved in a manner inconsistent with management's expectations, the Company could adjust its provision for income taxes in the future.
The Company anticipates it is reasonably possible that an inconsequential decrease of its unrecognized tax benefits may occur in the next 12 months, as the applicable statutes of limitations lapse, ongoing examinations are completed, or tax positions meet the conditions of being effectively settled.
v3.24.0.1
Net Income Per Share
 12 Months Ended
Jan. 31, 2024
Earnings Per Share [Abstract]  
Net Income Per Share Net Income Per Share
Basic earnings per share is computed by dividing net income by the weighted-average number of shares of common stock outstanding for the fiscal period. Diluted earnings per share is computed by giving effect to all potential weighted average dilutive common stock, including options and restricted stock units. The dilutive effect of outstanding awards is reflected in diluted earnings per share by application of the treasury stock method.
A reconciliation of the denominator used in the calculation of basic and diluted earnings per share is as follows (in millions):
4Fiscal Year Ended January 31,
 202420232022
Numerator:
Net income$4,136 $208 $1,444 
Denominator:
Weighted-average shares outstanding for basic earnings per share974 992 955 
Effect of dilutive securities:
Employee stock awards10 5 19 
Adjusted weighted-average shares outstanding and assumed conversions for diluted earnings per share984 997 974 
The weighted-average number of shares outstanding used in the computation of diluted earnings per share does not include the effect of the following potentially outstanding common stock. The effects of these potentially outstanding shares
were not included in the calculation of diluted earnings per share because the effect would have been anti-dilutive (in millions):
 Fiscal Year Ended January 31,
 202420232022
Employee stock awards13 39 4 
v3.24.0.1
Legal Proceedings and Claims
 12 Months Ended
Jan. 31, 2024
Commitments and Contingencies Disclosure [Abstract]  
Legal Proceedings and Claims Legal Proceedings and Claims
In the ordinary course of business, the Company is or may be involved in various legal or regulatory proceedings, claims or purported class actions related to alleged infringement of third-party patents and other intellectual property rights, commercial, corporate and securities, labor and employment, wage and hour and other claims. The Company has been, and may in the future be, put on notice or sued by third parties for alleged infringement of their proprietary rights, including patent infringement.
In general, the resolution of a legal matter could prevent the Company from offering its service to others, could be material to the Company’s financial condition or cash flows, or both, or could otherwise adversely affect the Company’s reputation and future operating results.
The Company makes a provision for a liability relating to legal matters when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, estimated settlements, legal rulings, advice of legal counsel and other information and events pertaining to a particular matter. The outcomes of legal proceedings and other contingencies are, however, inherently unpredictable and subject to significant uncertainties. At this time, the Company is not able to reasonably estimate the amount or range of possible losses in excess of any amounts accrued, including losses that could arise as a result of application of non-monetary remedies, with respect to the contingencies it faces, and the Company’s estimates may not prove to be accurate.
In management’s opinion, resolution of all current matters, including those described below, is not expected to have a material adverse impact on the Company’s financial statements. However, depending on the nature and timing of any such dispute, payment or other contingency, the resolution of a matter could materially affect the Company’s current or future results of operations or cash flows, or both, in a particular quarter.
Slack Litigation
Beginning in September 2019, seven purported class action lawsuits were filed against Slack, its directors, certain of its officers and certain investment funds associated with certain of its directors, each alleging violations of securities laws in connection with Slack’s registration statement on Form S-1 (the “Registration Statement”) filed with the SEC. All but one of these actions were filed in the Superior Court of California for the County of San Mateo, though one plaintiff originally filed in the County of San Francisco before refiling in the County of San Mateo (and the original San Francisco action was dismissed). The remaining action was filed in the U.S. District Court for the Northern District of California (the “Federal Action”). In the Federal Action, captioned Dennee v. Slack Technologies, Inc., Case No. 3:19-CV-05857-SI, Slack and the other defendants filed a motion to dismiss the complaint in January 2020. In April 2020, the court granted in part and denied in part the motion to dismiss. In May 2020, Slack and the other defendants filed a motion to certify the court’s order for interlocutory appeal, which the court granted. Slack and the other defendants filed a petition for permission to appeal the district court’s order to the Ninth Circuit Court of Appeals, which was granted in July 2020. Oral argument was heard in May 2021. On September 20, 2021, the Ninth Circuit affirmed the district court’s ruling. Slack filed a petition for rehearing with the Ninth Circuit on November 3, 2021, which was denied on May 2, 2022. Slack filed a petition for a writ of certiorari with the U.S. Supreme Court on August 31, 2022, which was granted on December 13, 2022. On June 1, 2023, the Supreme Court issued a unanimous decision vacating the Ninth Circuit’s decision and remanded for further proceedings. The Ninth Circuit ordered the parties to submit additional briefing in light of the Supreme Court’s decision. That briefing has concluded, and the parties await rulings from the Ninth Circuit. The state court actions were consolidated in November 2019, and the consolidated action is captioned In re Slack Technologies, Inc. Shareholder Litigation, Lead Case No. 19CIV05370 (the “State Court Action”). An additional state court action was filed in San Mateo County in June 2020 but was consolidated with the State Court Action in July 2020. Slack and the other defendants filed demurrers to the complaint in the State Court Action in February 2020. In August 2020, the court sustained in part and overruled in part the demurrers, and granted plaintiffs leave to file an amended complaint, which they filed in October 2020. Slack and the other defendants answered the complaint in November 2020. Plaintiffs filed a motion for class certification on October 21, 2021, which remains pending. On October 26, 2022, the court stayed the State Court Action pending resolution of Slack’s petition for a writ of certiorari in the Federal Action. The State Court Action remains stayed pending resolution of the appellate proceedings in the Federal Action. The Federal Action and the State Court Action seek unspecified monetary damages and other relief on behalf of investors who purchased Slack’s Class A common stock issued pursuant and/or traceable to the Registration Statement.
v3.24.0.1
Subsequent Events
 12 Months Ended
Jan. 31, 2024
Subsequent Events [Abstract]  
Subsequent Events Subsequent Events
Business Combination
In February 2024, the Company acquired all outstanding stock of Spiff, Inc. ("Spiff”), a software company that provides incentive compensation management solutions. The acquisition date fair value of the consideration transferred for Spiff, inclusive of the Company's previous ownership interest, was approximately $429 million, and consisted primarily of $374 million in cash paid at closing.
Dividend Declaration
On February 28, 2024, the Company announced a cash dividend of $0.40 per share of the Company’s outstanding common stock, payable on April 11, 2024 to stockholders of record as of the close of business on March 14, 2024.
v3.24.0.1
Pay vs Performance Disclosure - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Pay vs Performance Disclosure      
Net income $ 4,136 $ 208 $ 1,444
v3.24.0.1
Insider Trading Arrangements
 3 Months Ended 12 Months Ended
Jan. 31, 2024
shares
Jan. 31, 2024
shares
Trading Arrangements, by Individual    
Non-Rule 10b5-1 Arrangement Adopted false  
Rule 10b5-1 Arrangement Terminated false  
Non-Rule 10b5-1 Arrangement Terminated false  
Marc Benioff [Member]    
Trading Arrangements, by Individual    
Material Terms of Trading Arrangement   On December 29, 2023, Marc Benioff, Chair and Chief Executive Officer, adopted a Rule 10b5-1 trading arrangement intended to satisfy the affirmative defense of Rule 10b5-1(c) for the sale of up to 750,000 shares of the Company’s common stock, subject to certain conditions, through June 10, 2024.
Name Marc Benioff  
Title Chair and Chief Executive Officer  
Rule 10b5-1 Arrangement Adopted true  
Adoption Date December 29, 2023  
Arrangement Duration 164 days  
Aggregate Available 750,000 750,000
Brian Millham [Member]    
Trading Arrangements, by Individual    
Material Terms of Trading Arrangement   On December 22, 2023, Brian Millham, President and Chief Operating Officer, adopted a Rule 10b5-1 trading arrangement intended to satisfy the affirmative defense of Rule 10b5-1(c) for the sale of up to 532,554 shares of the Company’s common stock, subject to certain conditions, through December 31, 2024.
Name Brian Millham  
Title President and Chief Operating Officer  
Rule 10b5-1 Arrangement Adopted true  
Adoption Date December 22, 2023  
Arrangement Duration 375 days  
Aggregate Available 532,554 532,554
Srinivas Tallapragadas [Member]    
Trading Arrangements, by Individual    
Material Terms of Trading Arrangement   On December 13, 2023, Srinivas Tallapragada, President and Chief Engineering Officer, adopted a Rule 10b5-1 trading arrangement intended to satisfy the affirmative defense of Rule 10b5-1(c) for the sale of up to 50,051 shares of the Company’s common stock, subject to certain conditions, through December 31, 2024.
Srinivas Tallapragada [Member]    
Trading Arrangements, by Individual    
Name Srinivas Tallapragada  
Title President and Chief Engineering Officer  
Rule 10b5-1 Arrangement Adopted true  
Adoption Date December 13, 2023  
Arrangement Duration 304 days  
Aggregate Available 50,051 50,051
v3.24.0.1
Summary of Business and Significant Accounting Policies (Policies)
 12 Months Ended
Jan. 31, 2024
Accounting Policies [Abstract]  
Fiscal Year
Fiscal Year
The Company’s fiscal year ends on January 31. References to fiscal 2024, for example, refer to the fiscal year ending January 31, 2024.
Use of Estimates
Use of Estimates
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions in the Company’s consolidated financial statements and notes thereto.
Significant estimates and assumptions made by management include the determination of:
•the standalone selling price (“SSP”) of performance obligations for revenue contracts with multiple performance obligations;
•the valuation of privately-held strategic investments;
•the fair value of assets acquired and liabilities assumed for business combinations;
•the recognition, measurement and valuation of current and deferred income taxes and uncertain tax positions;
•the useful lives of intangible assets; and
•the fair value of certain stock awards issued.
Actual results could differ materially from these estimates. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, which forms the basis for making judgments about the carrying values of assets and liabilities as well as income and expenses to be recognized.
Principles of Consolidation
Principles of Consolidation
The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.
Segments
Segments
The Company operates as one operating segment. Operating segments are defined as components of an enterprise for which separate financial information is evaluated regularly by the chief operating decision maker (“CODM”) in deciding how to allocate resources and assess performance. Over the past few years, the Company has completed a number of acquisitions which have allowed the Company to expand its offerings, presence and reach in various market segments of the enterprise cloud computing market. While the Company has offerings in multiple enterprise cloud computing market segments, including as a result of the Company's acquisitions, and operates in multiple countries, the Company’s business operates in one operating segment because most of the Company's service offerings operate on the Customer 360 Platform and are deployed in a nearly identical manner, and the Company’s CODM evaluates the Company’s financial information and resources, and assesses the performance of these resources, on a consolidated basis.
Concentrations of Credit Risk, Significant Customers and Investments
Concentrations of Credit Risk, Significant Customers and Investments
The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, marketable securities and accounts receivable. The Company monitors and manages the overall exposure of its cash balances to individual financial institutions on an ongoing basis. The Company’s marketable securities portfolio consists primarily of investment-grade securities, and the Company’s policies limit the amount of credit exposure to any one issuer. The Company does not require collateral for accounts receivable. The Company maintains an allowance for its doubtful accounts receivable for estimated credit losses. This allowance is based upon historical loss patterns, the number of days that billings are past due, an evaluation of the potential risk of loss associated with delinquent accounts and current market conditions and
reasonable and supportable forecasts of future economic conditions to inform adjustments to historical loss patterns. The Company records the allowance against bad debt expense through the consolidated statements of operations, included in general and administrative expense, up to the amount of revenues recognized to date. Any incremental allowance is recorded as an offset to unearned revenue on the consolidated balance sheets. Receivables are written off and charged against the recorded allowance when the Company has exhausted collection efforts without success.
Revenue Recognition
Revenue Recognition
The Company derives its revenues from two sources: (1) subscription and support revenues and (2) professional services and other revenues. Subscription and support revenues include subscription fees from customers accessing the Company’s enterprise cloud computing services (collectively, “Cloud Services”), software license revenues from the sales of term software licenses and support revenues from the sales of support and updates beyond the basic subscription or software license sales. Professional services and other revenues include professional and advisory services for process mapping, project management and implementation services and training services.
Revenue is recognized upon transfer of control of promised products and services to customers in an amount that reflects the consideration the Company expects to receive in exchange for those products or services. If the consideration promised in a contract includes a variable amount, for example, overage fees, contingent fees or service level penalties, the Company includes an estimate of the amount it expects to receive for the total transaction price if it is probable that a significant reversal of cumulative revenue recognized will not occur.
The Company determines the amount of revenue to be recognized through the application of the following steps:
•identification of the contract, or contracts, with a customer;
•identification of the performance obligations in the contract;
•determination of the transaction price;
•allocation of the transaction price to the performance obligations in the contract; and
•recognition of revenue when or as the Company satisfies the performance obligations.
Subscription and Support Revenues
Subscription and support revenues are comprised of fees that provide customers with access to Cloud Services, software licenses and related support and updates during the term of the arrangement.
Cloud Services allow customers to use the Company's multi-tenant software without taking possession of the software. Revenue is generally recognized ratably over the contract term. Substantially all of the Company’s subscription service arrangements are non-cancelable and do not contain refund-type provisions.
Subscription and support revenues also include revenues associated with term software licenses that provide the customer with a right to use the software as it exists when made available. Revenues from term software licenses are generally recognized at the point in time when the software is made available to the customer. Revenue from software support and updates is recognized as the support and updates are provided, which is generally ratably over the contract term.
The Company typically invoices its customers annually and its payment terms provide that customers pay within 30 days of invoice. Amounts that have been invoiced are recorded in accounts receivable and in unearned revenue or revenue, depending on whether transfer of control to customers has occurred.
Professional Services and Other Revenues
The Company’s professional services contracts are either on a time and materials, fixed price or subscription basis. These revenues are recognized as the services are rendered for time and materials contracts, on a proportional performance basis for fixed price contracts or ratably over the contract term for subscription professional services contracts. Other revenues consist primarily of training revenues recognized as such services are performed.
Significant Judgments - Contracts with Multiple Performance Obligations
The Company enters into contracts with its customers that may include promises to transfer multiple performance obligations such as Cloud Services, software licenses, support and updates and professional services. A performance obligation is a promise in a contract with a customer to transfer products or services that are concluded to be distinct. Determining whether products and services are distinct performance obligations that should be accounted for separately or combined as one unit of accounting may require significant judgment.
Cloud Services, software licenses and support and updates services are generally concluded to be distinct because such offerings are often sold separately. In determining whether professional services are distinct, the Company considers the following factors for each professional services agreement: availability of the services from other vendors, the nature of the professional services, the timing of when the professional services contract was signed in comparison to the subscription start date and the contractual dependence of the service on the customer’s satisfaction with the professional services work. To date, the Company has concluded that professional services included in contracts with multiple performance obligations are distinct.
The Company allocates the transaction price to each performance obligation on a relative SSP basis. The SSP is the price at which the Company would sell a promised product or service separately to a customer. Judgment is required to determine the SSP for each distinct performance obligation.
The Company determines SSP by considering its overall pricing objectives and market conditions. Significant pricing practices taken into consideration include the Company’s discounting practices, the size and volume of the Company’s transactions, the customer demographic, the geographic area where services are sold, price lists, the Company's go-to-market strategy, historical and current sales and contract prices. In instances where the Company does not sell or price a product or service separately, the Company maximizes the use of observable inputs by using information that may include market conditions. As the Company’s go-to-market strategies evolve, the Company may modify its pricing practices in the future, which could result in changes to SSP.
In certain cases, the Company is able to establish SSP based on observable prices of products or services sold or priced separately in comparable circumstances to similar customers. The Company uses a single amount to estimate SSP when indicated by the distribution of its observable prices.
Alternatively, the Company uses a range of amounts to estimate SSP when the pricing practices or distribution of the observable prices are highly variable. The Company typically has more than one SSP for individual products and services due to the stratification of those products and services by customer size and geography.
Costs Capitalized to Obtain Revenue Contracts
The Company capitalizes incremental costs of obtaining revenue contracts related to non-cancelable Cloud Services subscription, ongoing Cloud Services support and license support and updates. For contracts with on-premises software licenses where revenue is recognized upfront when the software is made available to the customer, costs allocable to those licenses are expensed as they are incurred. Capitalized amounts consist primarily of sales commissions paid to the Company’s direct sales force. Capitalized amounts also include (1) amounts paid to employees other than the direct sales force who earn incentive payouts under annual compensation plans that are tied to the value of contracts acquired, (2) commissions paid to employees upon renewals of subscription and support contracts, (3) the associated payroll taxes and fringe benefit costs associated with the payments to the Company’s employees and (4) to a lesser extent, success fees paid to partners in emerging markets where the Company has a limited presence.
Costs capitalized related to new revenue contracts are amortized on a straight-line basis over four years, which is longer than the typical initial contract period, but reflects the estimated average period of benefit, including expected contract renewals. In arriving at this average period of benefit, the Company evaluates both qualitative and quantitative factors which included the estimated life cycles of its offerings and its customer attrition. Additionally, the Company amortizes capitalized costs for renewals and success fees paid to partners over two years.
The capitalized amounts are recoverable through future revenue streams under all non-cancelable customer contracts. The Company periodically evaluates whether there have been any changes in its business, the market conditions in which it operates or other events which would indicate that its amortization period should be changed or if there are potential indicators of impairment.
Amortization of capitalized costs to obtain revenue contracts is included in marketing and sales expense in the accompanying consolidated statements of operations.
Cash and Cash Equivalents
Cash and Cash Equivalents
The Company considers all highly liquid investments purchased with an original maturity of three months or less to be cash equivalents. Cash and cash equivalents are stated at fair value.
Marketable Securities
Marketable Securities
The Company considers all of its marketable debt securities as available for use in current operations, including those with maturity dates beyond one year, and therefore classifies these securities within current assets on the consolidated balance sheets. Securities are classified as available for sale and are carried at fair value, with the change in unrealized gains and losses, net of tax, reported as a separate component on the consolidated statements of comprehensive income until realized. Fair value is determined based on quoted market rates when observable or utilizing data points that are observable, such as quoted prices, interest rates and yield curves. Securities with an amortized cost basis in excess of estimated fair value are assessed to determine what amount of the excess, if any, is caused by expected credit losses. Expected credit losses on securities are recognized in other income (expense) on the consolidated statements of operations, and any remaining unrealized losses, net of taxes, are included in accumulated other comprehensive income in stockholders' equity. For the purposes of computing realized and unrealized gains and losses, the cost of securities sold is based on the specific-identification method. Interest on securities classified as available for sale is included as a component of investment income within other income (expense) on the consolidated statements of operations.
Strategic Investments
Strategic Investments
The Company holds strategic investments in privately held debt and equity securities and publicly held equity securities in which the Company does not have a controlling interest.
Privately held equity securities where the Company lacks a controlling financial interest but does exercise significant influence are accounted for under the equity method. Privately held equity securities not accounted for under the equity method are recorded at cost and adjusted only for observable transactions for same or similar investments of the same issuer or impairment events (referred to as the measurement alternative). All gains and losses on privately held equity securities, realized and unrealized, are recorded through gains (losses) on strategic investments, net on the consolidated statements of operations. Privately held debt securities are recorded at fair value with changes in fair value recorded through accumulated other comprehensive loss on the consolidated balance sheet.
Valuations of privately held securities are inherently complex and require judgment due to the lack of readily available market data. In determining the estimated fair value of its strategic investments in privately held companies, the Company utilizes the most recent data available to the Company. The Company assesses its privately held debt and equity securities in its strategic investment portfolio at least quarterly for impairment. The Company’s impairment analysis encompasses an assessment of both qualitative and quantitative factors, including the investee's financial metrics, market acceptance of the investee's product or technology and the rate at which the investee is using its cash. If the investment is considered impaired, the Company estimates the fair value of the investment and recognizes any resulting impairment through the consolidated statements of operations.
Publicly held equity securities are measured at fair value with changes recorded through gains (losses) on strategic investments, net on the consolidated statements of operations.
The Company may enter into strategic investments or other investments that are considered variable interest entities (“VIEs”). If the Company is a primary beneficiary of a VIE, it is required to consolidate the entity. To determine if the Company is the primary beneficiary of a VIE, the Company evaluates whether it has (1) the power to direct the activities that most significantly impact the VIE’s economic performance, and (2) the obligation to absorb losses or the right to receive benefits from the VIE that could potentially be significant to the VIE. The assessment of whether the Company is the primary beneficiary of its VIE investments requires significant assumptions and judgments. VIEs that are not consolidated are accounted for under the measurement alternative, equity method, amortized cost, or other appropriate methodology based on the nature of the interest held. The Company did not consolidate any VIEs as of January 31, 2024 and January 31, 2023.
Fair Value Measurement
Fair Value Measurement
The Company measures its cash and cash equivalents, marketable securities, publicly held equity securities and foreign currency derivative contracts at fair value. In addition, the Company measures certain of its strategic investments, including its privately held debt securities and privately held equity securities, at fair value on a nonrecurring basis when there has been an observable price change in a same or similar security or an impairment.
Derivative Financial Instruments
Derivative Financial Instruments
The Company enters into foreign currency derivative contracts with financial institutions to reduce foreign exchange risk associated with intercompany transactions and other monetary assets or liabilities denominated in currencies other than the functional currency of a subsidiary. The Company uses forward currency derivative contracts, which are not designated as hedging instruments, to minimize the Company’s exposure to balances primarily denominated in the Euro, British Pound Sterling, Canadian Dollar, Australian Dollar, Brazilian Real and Japanese Yen. The Company’s derivative financial instruments
program is not designated for trading or speculative purposes. The Company generally enters into master netting arrangements with the financial institutions with which it contracts for such derivatives, which permit net settlement of transactions with the same counterparty, thereby reducing risk of credit-related losses from a financial institutions' nonperformance. While the contract or notional amount is often used to express the volume of foreign currency derivative contracts, the amounts potentially subject to credit risk are generally limited to the amounts, if any, by which the counterparties’ obligations under the agreements exceed the obligations of the Company to the counterparties. The notional amount of foreign currency derivative contracts as of January 31, 2024 and January 31, 2023 was $8.6 billion and $6.0 billion, respectively.
Outstanding foreign currency derivative contracts are recorded at fair value on the consolidated balance sheets. Unrealized gains or losses due to changes in the fair value of these derivative contracts, as well as realized gains or losses from their net settlement, are recognized as other income (expense) consistent with the offsetting gains or losses resulting from the remeasurement or settlement of the underlying foreign currency denominated receivables and payables.
Property and Equipment
Property and Equipment
Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the estimated useful lives of those assets as follows:
Buildings and building improvements
10 to 40 years
Computers, equipment and software
3 to 5 years
Furniture and fixtures5 years
Leasehold improvements
Shorter of the estimated lease term or 10 years
The Company estimates the useful lives of property and equipment upon initial recognition and periodically evaluates the useful lives and whether events or changes in circumstances warrant a revision to the useful lives.
When assets are retired or otherwise disposed of, the cost and accumulated depreciation and amortization are removed from their respective accounts and any loss on such retirement is reflected in operating expenses.
Leases
Leases
The Company determines if an arrangement is a lease at inception and classifies its leases at commencement. Operating leases are included in operating lease right-of-use (“ROU”) assets and current and noncurrent operating lease liabilities on the Company’s consolidated balance sheets. Assets (also referred to as ROU assets) and liabilities recognized from finance leases are included in property and equipment, accrued expenses and other liabilities and other noncurrent liabilities, respectively, on the Company’s consolidated balance sheets. ROU assets represent the Company's right to use an underlying asset for the lease term. The corresponding lease liabilities represent its obligation to make lease payments arising from the lease. The Company does not recognize ROU assets or lease liabilities for leases with a term of 12 months or less for any asset classes.
Lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement, net of any future tenant incentives. The Company has lease agreements which contain both lease and non-lease components, which it has elected to combine for all asset classes. As such, minimum lease payments include fixed payments for non-lease components within a lease agreement, but exclude variable lease payments not dependent on an index or rate, such as common area maintenance, operating expenses, utilities, or other costs that are subject to fluctuation from period to period. The Company’s lease terms may include options to extend or terminate the lease. Periods beyond the noncancellable term of the lease are included in the measurement of the lease liability only when it is reasonably certain that the Company will exercise the associated extension option or waive the termination option. The Company reassesses the lease term if and when a significant event or change in circumstances occurs within the control of the Company. As most of the Company’s leases do not provide an implicit rate, the net present value of future minimum lease payments is determined using the Company’s incremental borrowing rate. The Company's incremental borrowing rate is an estimate of the interest rate the Company would have to pay to borrow on a collateralized basis with similar terms and payments, in the economic environment where the leased asset is located.
The lease ROU asset is recognized based on the lease liability, adjusted for any rent payments or initial direct costs incurred or tenant incentives received prior to commencement.
Lease expense for operating leases, which includes amortization expense of ROU assets, is recognized on a straight-line basis over the lease term. Amortization expense of finance lease ROU assets is recognized on a straight-line basis over the lease term, and interest expense for finance lease liabilities is recognized based on the incremental borrowing rate. Expense for variable lease payments are recognized as incurred.
On the lease commencement date, the Company also establishes assets and liabilities for the present value of estimated future costs to retire long-lived assets at the termination or expiration of a lease. Such assets are included in property and equipment, net and are amortized over the lease term.
The Company has entered into subleases or has made decisions and taken actions to exit and sublease certain unoccupied leased office space. Similar to other long-lived assets discussed below, management tests ROU assets for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. For leased assets, such circumstances would include the decision to leave a leased facility prior to the end of the minimum lease term or subleases for which estimated cash flows do not fully cover the costs of the associated lease.
Intangible Assets Acquired through Business Combinations
Intangible Assets Acquired through Business Combinations
Intangible assets are amortized over their estimated useful lives. Each period, the Company evaluates the estimated remaining useful life of its intangible assets and whether events or changes in circumstances warrant a revision to the remaining period of amortization.
Impairment Assessment
Impairment Assessment
The Company evaluates intangible assets and other long-lived assets for possible impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. This includes but is not limited to significant adverse changes in business climate, market conditions or other events that indicate an asset's carrying amount may not be recoverable. Recoverability of these assets is measured by comparing the carrying amount of each asset to the future undiscounted cash flows the asset is expected to generate. If the undiscounted cash flows used in the test for recoverability are less than the carrying amount of these assets, the carrying amount of such assets is reduced to fair value.
The Company evaluates and tests the recoverability of its goodwill for impairment at least annually during its fourth quarter of each fiscal year or more often if and when circumstances indicate that goodwill may not be recoverable.
Business Combinations
Business Combinations
The Company uses its best estimates and assumptions to assign fair value to the tangible and intangible assets acquired and liabilities assumed at the acquisition date. The Company’s estimates are inherently uncertain and subject to refinement. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the fair value of these tangible and intangible assets acquired and liabilities assumed, with the corresponding offset to goodwill. In addition, uncertain tax positions, tax-related valuation allowances and pre-acquisition contingencies are initially recorded in connection with a business combination as of the acquisition date. The Company continues to collect information and reevaluates these estimates and assumptions quarterly and records any adjustments to the Company’s preliminary estimates to goodwill provided that the Company is within the measurement period. Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company’s consolidated statements of operations.
In the event the Company acquires an entity with which the Company has a preexisting relationship, the Company will generally recognize a gain or loss to settle that relationship as of the acquisition date within operating income on the consolidated statements of operations. In the event that the Company acquires an entity in which the Company previously held a strategic investment, the difference between the fair value of the shares as of the date of the acquisition and the carrying value of the strategic investment is recorded as a gain or loss and recorded within net gains (losses) on strategic investments in the consolidated statements of operations.
Restructuring
Restructuring
The Company generally recognizes employee severance costs when payments are probable and amounts are estimable or when notification occurs, depending on the region an employee works. Costs related to contracts without future benefit or contract termination are recognized at the earlier of the contract termination or the cease-use dates. Other exit-related costs are recognized as incurred.
Stock-Based Compensation Expense
Stock-Based Compensation Expense
Stock-based compensation expense is measured based on grant date at fair value using the Black-Scholes option pricing model for stock options and the grant date closing stock price for restricted stock awards. The Company recognizes stock-based compensation expense related to stock options and restricted stock awards on a straight-line basis, net of estimated forfeitures, over the requisite service period of the awards, which is generally the vesting term of four years. The estimated forfeiture rate applied is based on historical forfeiture rates.
Stock-based compensation expense related to the Company’s Amended and Restated 2004 Employee Stock Purchase Plan (“ESPP” or “2004 Employee Stock Purchase Plan”) is measured based on grant date at fair value using the Black-Scholes option pricing model. The Company recognizes stock-based compensation expense related to shares issued pursuant to the 2004 Employee Stock Purchase Plan on a straight-line basis over the offering period, which is 12 months. The ESPP allows employees to purchase shares of the Company's common stock at a 15 percent discount from the lower of the Company’s stock price on (i) the first day of the offering period or on (ii) the last day of the purchase period. The ESPP also allows employees to
reduce their percentage election once during a six-month purchase period (December 15 and June 15 of each fiscal year), but not to increase that election until the next one-year offering period. The ESPP includes a reset provision for the purchase price if the stock price on the purchase date is less than the stock price on the offering date.
The Company, at times, grants performance share awards to executive officers and other members of senior management, which may include a market condition, performance condition, or both. Stock-based compensation expense related to awards with a market condition are measured at fair value using a Monte Carlo simulation model and the expense related to these awards is recognized on a straight-line basis, net of estimated forfeitures, over the requisite service period of the awards, which is generally the vesting term. Stock-based compensation expense related to awards with a performance condition are measured based on the grant date closing stock price and the expense related to these awards is recognized based on the requisite service period elapsed, as well as the probability of achievement and estimated attainment of the performance condition as of the end of our reporting period.
The Company, at times, grants unvested restricted shares to employee stockholders of certain acquired companies in lieu of cash consideration. These awards are generally subject to continued post-acquisition employment. Therefore, the Company accounts for them as post-acquisition stock-based compensation expense. The Company recognizes stock-based compensation expense equal to the grant date fair value of the restricted stock awards, based on the closing stock price on grant date, on a straight-line basis over the requisite service period of the awards, which is generally four years.
Advertising Expenses
Advertising Expenses
Advertising is expensed as incurred.
Income Taxes
Income Taxes
The Company uses the asset and liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are determined based on temporary differences between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. The effect on deferred tax assets and liabilities of a change in tax laws is recognized in the consolidated statements of operations in the period that includes the enactment date.
The Company’s tax positions are subject to income tax audits by multiple tax jurisdictions throughout the world. The Company recognizes the tax benefit of an uncertain tax position only if it is more likely than not that the position is sustainable upon examination by the taxing authority, solely based on its technical merits. The tax benefit recognized is measured as the largest amount of benefit which is greater than 50 percent likely to be realized upon settlement with the taxing authority. The Company recognizes interest accrued and penalties related to unrecognized tax benefits in the income tax provision.
Valuation allowances are established when necessary to reduce deferred tax assets to the amounts that are more likely than not expected to be realized based on the weighting of positive and negative evidence. Future realization of deferred tax assets ultimately depends on the existence of sufficient taxable income of the appropriate character (for example, ordinary income or capital gain) within the carryback or carryforward periods available under the applicable tax law. The Company regularly reviews the deferred tax assets for recoverability based on historical taxable income, projected future taxable income, the expected timing of the reversals of existing temporary differences and tax planning strategies. The Company’s judgments regarding future profitability may change due to many factors, including future market conditions and the ability to successfully execute its business plans. Should there be a change in the ability to recover deferred tax assets, the tax provision would increase or decrease in the period in which the assessment is changed.
Foreign Currency Translation
Foreign Currency Translation
The functional currency of the Company’s major foreign subsidiaries is generally the local currency. All assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the exchange rate on the balance sheet date. Revenues and expenses are translated at the average exchange rate during the period. Equity transactions are translated using historical exchange rates. Adjustments resulting from translating foreign functional currency financial statements into U.S. dollars are recorded as a separate component on the consolidated statements of comprehensive income. Foreign currency transaction gains and losses are included in other income (expense) in the consolidated statements of operations for the period.
Warranties and Indemnification
Warranties and Indemnification
The Company’s enterprise cloud computing services are typically warranted to perform in a manner consistent with general industry standards that are reasonably applicable and materially in accordance with the Company’s online help documentation under normal use and circumstances.
The Company’s arrangements generally include certain provisions for indemnifying customers against liabilities if its products or services infringe a third party’s intellectual property rights. To date, the Company has not incurred any material
costs as a result of such obligations and has not accrued any material liabilities related to such obligations in the accompanying consolidated financial statements.
The Company has also agreed to indemnify its directors and executive officers for costs associated with any fees, expenses, judgments, fines and settlement amounts incurred by any of these persons in any action or proceeding to which any of those persons is, or is threatened to be, made a party by reason of the person’s service as a director or officer, including any action by the Company, arising out of that person’s services as the Company’s director or officer or that person’s services provided to any other company or enterprise at the Company’s request. The Company maintains director and officer insurance coverage that would generally enable the Company to recover a portion of any future amounts paid. The Company may also be subject to indemnification obligations by law with respect to the actions of its employees under certain circumstances and in certain jurisdictions.
New Accounting Pronouncement Pending Adoption
New Accounting Pronouncement Pending Adoption
In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update No. 2023-07, “Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures” (“ASU 2023-07”), which requires additional operating segment disclosures in annual and interim consolidated financial statements. ASU 2023-07 is effective for annual periods beginning after December 15, 2023 and for interim periods beginning after December 15, 2024 on a retrospective basis, with early adoption permitted. The Company is evaluating the effect of adopting ASU 2023-07.
In December 2023, the FASB issued Accounting Standards Update No. 2023-09, “Income Taxes (Topic 740): Improvements to Income Tax Disclosures” (“ASU 2023-09”), which requires disclosure of disaggregated income taxes paid, prescribes standard categories for the components of the effective tax rate reconciliation and modifies other income tax-related disclosures. ASU 2023-09 is effective for annual periods beginning after December 15, 2024 on a retrospective or prospective basis. The Company is evaluating the effect of adopting ASU 2023-09.
v3.24.0.1
Summary of Business and Significant Accounting Policies (Tables)
 12 Months Ended
Jan. 31, 2024
Accounting Policies [Abstract]  
Schedule of Property and Equipment Estimated Useful Lives
Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the estimated useful lives of those assets as follows:
Buildings and building improvements
10 to 40 years
Computers, equipment and software
3 to 5 years
Furniture and fixtures5 years
Leasehold improvements
Shorter of the estimated lease term or 10 years
Property and equipment, net consisted of the following (in millions):
 As of January 31,
 20242023
Land $293 $293 
Buildings and building improvements 490 489 
Computers, equipment and software4,209 3,556 
Furniture and fixtures245 259 
Leasehold improvements1,604 1,807 
Property and equipment, gross6,841 6,404 
Less accumulated depreciation and amortization(3,152)(2,702)
Property and equipment, net$3,689 $3,702 
v3.24.0.1
Revenues (Tables)
 12 Months Ended
Jan. 31, 2024
Revenue from Contract with Customer [Abstract]  
Summary of Subscription and Support and Geographic Location Revenue
Subscription and support revenues consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202420232022
Sales $7,580 $6,831 $5,989 
Service 8,245 7,369 6,474 
Platform and Other 6,611 5,967 4,509 
Marketing and Commerce4,912 4,516 3,902 
Integration and Analytics (1) 5,189 4,338 3,783 
$32,537 $29,021 $24,657 
(1) In the fourth quarter of fiscal 2024, the Company renamed the service offering previously referred to as Data to Integration and Analytics, which includes Mulesoft and Tableau.
Total Revenue by Geographic Locations
Revenues by geographical region consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202420232022
Americas$23,289 $21,250 $17,983 
Europe8,128 7,163 6,016 
Asia Pacific3,440 2,939 2,493 
$34,857 $31,352 $26,492 
Schedule of Change in Unearned Revenue
The change in unearned revenue was as follows (in millions):
Fiscal Year Ended January 31,
20242023
Unearned revenue, beginning of period$17,376 $15,628 
Billings and other (1)36,370 33,034 
Contribution from contract asset110 62 
Revenue recognized over time(32,727)(29,595)
Revenue recognized at a point in time(2,130)(1,757)
Unearned revenue from business combinations4 4 
Unearned revenue, end of period$19,003 $17,376 
(1) Other includes, for example, the impact of foreign currency translation.
Summary of Remaining Performance Obligation
Remaining performance obligation consisted of the following (in billions):
 CurrentNoncurrentTotal
As of January 31, 2024$27.6 $29.3 $56.9 
As of January 31, 2023 $24.6 $24.0 $48.6 
v3.24.0.1
Investments (Tables)
 12 Months Ended
Jan. 31, 2024
Investments, Debt and Equity Securities [Abstract]  
Schedule of Marketable Securities
At January 31, 2024, marketable securities consisted of the following (in millions):
Amortized
Cost		Unrealized
Gains		Unrealized
Losses		Fair Value
Corporate notes and obligations$3,014 $9 $(45)$2,978 
U.S. treasury securities583 0 (8)575 
Mortgage-backed obligations244 1 (9)236 
Asset-backed securities1,381 5 (7)1,379 
Municipal securities139 0 (3)136 
Commercial paper213 0 0 213 
Covered bonds81 0 (3)78 
Other127 1 (1)127 
Total marketable securities$5,782 $16 $(76)$5,722 
At January 31, 2023, marketable securities consisted of the following (in millions):
Amortized
Cost		Unrealized
Gains		Unrealized
Losses		Fair Value
Corporate notes and obligations$3,442 $4 $(92)$3,354 
U.S. treasury securities381 0 (11)370 
Mortgage-backed obligations190 0 (12)178 
Asset-backed securities1,004 1 (20)985 
Municipal securities175 0 (6)169 
Commercial paper278 0 0 278 
Covered bonds105 0 (4)101 
Other59 0 (2)57 
Total marketable securities$5,634 $5 $(147)$5,492 
Schedule of Short-Term and Long-Term Marketable Securities
The contractual maturities of the investments classified as marketable securities were as follows (in millions):
 As of
 January 31, 2024January 31, 2023
Due within 1 year$2,523 $2,380 
Due in 1 year through 5 years3,180 3,104 
Due in 5 years through 10 years19 8 
$5,722 $5,492 
Schedules of Strategic Investments
Strategic investments by form and measurement category as of January 31, 2024 were as follows (in millions):
 Measurement Category
 Fair ValueMeasurement AlternativeOtherTotal
Equity securities$80 $4,557 $130 $4,767 
Debt securities and other investments 0 0 81 81 
Balance as of January 31, 2024
$80 $4,557 $211 $4,848 
Strategic investments by form and measurement category as of January 31, 2023 were as follows (in millions):
 Measurement Category
 Fair ValueMeasurement AlternativeOtherTotal
Equity securities$48 $4,479 $76 $4,603 
Debt securities and other investments0 0 69 69 
Balance as of January 31, 2023
$48 $4,479 $145 $4,672 
The components of gains and losses on strategic investments were as follows (in millions):
4Fiscal Year Ended January 31,
202420232022
Unrealized gains (losses) recognized on publicly traded equity securities, net$29 $1 $(241)
Unrealized gains recognized on privately held equity securities, net119 180 1,210 
Impairments on privately held equity and debt securities(466)(491)(51)
Unrealized gains (losses), net(318)(310)918 
Realized gains on sales of securities, net41 71 293 
Gains (losses) on strategic investments, net$(277)$(239)$1,211 
v3.24.0.1
Fair Value Measurement (Tables)
 12 Months Ended
Jan. 31, 2024
Fair Value Disclosures [Abstract]  
Schedule of Assets and Liabilities Measured at Fair Value on a Recurring Basis
The following table presents information about the Company’s assets that were measured at fair value as of January 31, 2024 and indicates the fair value hierarchy of the valuation (in millions):
DescriptionQuoted Prices in
Active Markets
for Identical Assets
(Level 1)		Significant Other
Observable
Inputs
(Level 2)		Significant
Unobservable
Inputs
(Level 3)		Fair Value
Cash equivalents (1):
Time deposits$0 $1,337 $0 $1,337 
Money market mutual funds4,447 0 0 4,447 
Cash equivalent securities 0 493 0 493 
Marketable securities:
Corporate notes and obligations0 2,978 0 2,978 
U.S. treasury securities0 575 0 575 
Mortgage-backed obligations0 236 0 236 
Asset-backed securities0 1,379 0 1,379 
Municipal securities0 136 0 136 
Commercial paper0 213 0 213 
Covered bonds0 78 0 78 
Other0 127 0 127 
Strategic investments:
Equity securities80 0 0 80 
Total assets$4,527 $7,552 $0 $12,079 
(1) Included in “cash and cash equivalents” in the accompanying consolidated balance sheets in addition to $2.2 billion of cash, as of January 31, 2024.
The following table presents information about the Company’s assets that were measured at fair value as of January 31, 2023 and indicates the fair value hierarchy of the valuation (in millions):
DescriptionQuoted Prices in
Active Markets
for Identical Assets
(Level 1)		Significant Other
Observable Inputs (Level 2)		Significant
Unobservable
Inputs
(Level 3)		Fair Value
Cash equivalents (1):
Time deposits$0 $1,877 $0 $1,877 
Money market mutual funds1,795 0 0 1,795 
Cash equivalent securities0 794 0 794 
Marketable securities:
Corporate notes and obligations0 3,354 0 3,354 
U.S. treasury securities0 370 0 370 
Mortgage-backed obligations0 178 0 178 
Asset-backed securities0 985 0 985 
Municipal securities0 169 0 169 
Commercial paper0 278 0 278 
Covered bonds0 101 0 101 
Other0 57 0 57 
Strategic investments:
Equity securities48 0 0 48 
Total assets$1,843 $8,163 $0 $10,006 
(1) Included in “cash and cash equivalents” in the accompanying consolidated balance sheets in addition to $2.6 billion of cash, as of January 31, 2023.
v3.24.0.1
Property and Equipment, Net and Other Balance Sheet Accounts (Tables)
 12 Months Ended
Jan. 31, 2024
Property, Plant and Equipment [Abstract]  
Schedule of Property and Equipment
Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the estimated useful lives of those assets as follows:
Buildings and building improvements
10 to 40 years
Computers, equipment and software
3 to 5 years
Furniture and fixtures5 years
Leasehold improvements
Shorter of the estimated lease term or 10 years
Property and equipment, net consisted of the following (in millions):
 As of January 31,
 20242023
Land $293 $293 
Buildings and building improvements 490 489 
Computers, equipment and software4,209 3,556 
Furniture and fixtures245 259 
Leasehold improvements1,604 1,807 
Property and equipment, gross6,841 6,404 
Less accumulated depreciation and amortization(3,152)(2,702)
Property and equipment, net$3,689 $3,702 
v3.24.0.1
Leases and Other Commitments (Tables)
 12 Months Ended
Jan. 31, 2024
Commitments and Contingencies Disclosure [Abstract]  
Components of Lease Expense and Supplemental Cash Flow Information
The components of lease expense were as follows (in millions):
Fiscal Year Ended January 31,
20242023
Operating lease cost$1,041 $986 
Finance lease cost:
Amortization of right-of-use assets $264 $198 
Interest on lease liabilities 29 10 
Total finance lease cost$293 $208 
Supplemental cash flow information related to operating and finance leases was as follows (in millions):
Fiscal Year Ended January 31,
20242023
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash outflows for operating leases$716 $769 
Operating cash outflows for finance leases 29 10
Financing cash outflows for finance leases347 180
Right-of-use assets obtained in exchange for lease obligations:
Operating leases456 915
Balance Sheet and Other Information Related to Leases
Supplemental balance sheet information related to operating and finance leases was as follows (in millions):
As of January 31,
20242023
Operating leases:
Operating lease right-of-use assets$2,366 $2,890 
Operating lease liabilities, current$518 $590 
Noncurrent operating lease liabilities2,644 2,897 
Total operating lease liabilities$3,162 $3,487 
Finance leases:
Computers, equipment and software$1,579 $1,053 
Accumulated depreciation(525)(264)
Property and equipment, net$1,054 $789 
Accrued expenses and other liabilities $372 $257 
Other noncurrent liabilities 602 534 
Total finance lease liabilities$974 $791 
Other information related to leases was as follows:
As of January 31,
20242023
Weighted average remaining lease term
Operating leases7 years7 years
Finance leases3 years3 years
Weighted average discount rate
Operating leases2.9 %2.6 %
Finance leases3.3 %2.1 %
Summary of Maturities of Operating Lease Liabilities
As of January 31, 2024, the maturities of lease liabilities under noncancellable operating and finance leases were as follows (in millions):
Operating Leases Finance Leases
Fiscal Period:
Fiscal 2025$598 $397 
Fiscal 2026587 342 
Fiscal 2027521 230 
Fiscal 2028458 52 
Fiscal 2029380 7 
Thereafter1,025 0 
Total minimum lease payments3,569 1,028 
Less: Imputed interest(407)(54)
Total$3,162 $974 
Summary of Maturities of Finance Lease Liabilities
As of January 31, 2024, the maturities of lease liabilities under noncancellable operating and finance leases were as follows (in millions):
Operating Leases Finance Leases
Fiscal Period:
Fiscal 2025$598 $397 
Fiscal 2026587 342 
Fiscal 2027521 230 
Fiscal 2028458 52 
Fiscal 2029380 7 
Thereafter1,025 0 
Total minimum lease payments3,569 1,028 
Less: Imputed interest(407)(54)
Total$3,162 $974 
v3.24.0.1
Intangible Assets Acquired Through Business Combinations and Goodwill (Tables)
 12 Months Ended
Jan. 31, 2024
Goodwill and Intangible Assets Disclosure [Abstract]  
Summary of Intangible Assets Acquired From Business Combinations
Intangible assets acquired through business combinations were as follows (in millions):
Intangible Assets, GrossAccumulated AmortizationIntangible Assets, NetWeighted
Average
Remaining Useful Life (Years)
January 31, 2023Additions and retirements, net (1)January 31, 2024January 31, 2023Expense and retirements, net (1)January 31, 2024January 31, 2023January 31, 2024January 31, 2024
Acquired developed technology$4,844 $(220)$4,624 $(2,471)$(737)$(3,208)$2,373 $1,416 2.2
Customer relationships6,691 (17)6,674 (2,162)(823)(2,985)4,529 3,689 4.8
Other (2)303 0 303 (80)(50)(130)223 173 3.5
Total$11,838 $(237)$11,601 $(4,713)$(1,610)$(6,323)$7,125 $5,278 4.0
(1) The Company retired $261 million of fully depreciated intangible assets during fiscal 2024, of which $244 million were included in acquired developed technology, and $17 million in customer relationships.
(2) Included in Other are in-place leases, trade names, trademarks and territory rights.
Schedule of Expected Future Amortization Expense for Purchased Intangible Assets
The expected future amortization expense for intangible assets as of January 31, 2024 was as follows (in millions):
Fiscal Period:
Fiscal 2025$1,605 
Fiscal 20261,363 
Fiscal 2027996 
Fiscal 2028619 
Fiscal 2029486 
Thereafter209 
Total amortization expense$5,278 
Schedule of Goodwill
The changes in the carrying amounts of goodwill, which is generally not deductible for tax purposes, were as follows (in millions):
Balance at January 31, 2022$47,937 
Traction on Demand293 
Other acquisitions and adjustments (1)338 
Balance as of January 31, 2023$48,568 
Acquisitions and adjustments (2)52 
Balance as of January 31, 2024$48,620 
(1) Other acquisitions and adjustments include measurement period adjustments for business combinations from the prior year, including approximately $249 million in fiscal 2023 related to the Company’s July 2021 acquisition of Slack and the effect of foreign currency translation.
(2) Acquisitions and adjustments includes the effect of foreign currency translation
v3.24.0.1
Debt (Tables)
 12 Months Ended
Jan. 31, 2024
Debt Disclosure [Abstract]  
Schedule of Debt Components
The components of the Company's borrowings were as follows (in millions):
InstrumentDate of IssuanceMaturity DateContractual Interest Rate
Outstanding Principal as of January 31, 2024
Carrying Value as of January 31, 2024Carrying Value as of January 31, 2023
2023 Senior Notes (1) April 2018April 20233.25 %$0 $0 $1,000 
Loan assumed on 50 Fremont (2) February 2015June 20233.75 0 0 182 
2024 Senior NotesJuly 2021July 20240.625 1,000 999 998 
2028 Senior NotesApril 2018April 20283.70 1,500 1,495 1,493 
2028 Senior Sustainability NotesJuly 2021July 20281.50 1,000 994 992 
2031 Senior NotesJuly 2021July 20311.95 1,500 1,490 1,489 
2041 Senior NotesJuly 2021July 20412.70 1,250 1,235 1,235 
2051 Senior NotesJuly 2021July 20512.90 2,000 1,978 1,977 
2061 Senior NotesJuly 2021July 20613.05 1,250 1,235 1,235 
Total carrying value of debt$9,500 9,426 10,601 
Less current portion of debt(999)(1,182)
Total noncurrent debt$8,427 $9,419 
(1) The Company repaid in full the 2023 Senior Notes in the first quarter of fiscal 2024.
(2) The Company repaid in full the Loan assumed on 50 Fremont in the second quarter of fiscal 2024.
Schedule of Future Principal Payments
The contractual future principal payments for all borrowings as of January 31, 2024 were as follows (in millions):
Fiscal Period:
Fiscal 2025$1,000 
Fiscal 20260 
Fiscal 20270 
Fiscal 20280 
Fiscal 20292,500 
Thereafter6,000 
Total principal outstanding$9,500 
v3.24.0.1
Restructuring (Tables)
 12 Months Ended
Jan. 31, 2024
Restructuring and Related Activities [Abstract]  
Summary of Restructuring Activities
The following table summarizes the activities related to the Company’s restructuring initiatives for fiscal 2024 and fiscal 2023 (in millions):
Fiscal Year Ended January 31, 2024Fiscal Year Ended January 31, 2023
Workforce ReductionOffice Space ReductionsTotalWorkforce ReductionOffice Space ReductionsTotal
Liability, beginning of the period$607 $0 $607 $0 $0 $0 
Charges541 447 988 683 145 828 
Payments(1,003)(27)(1,030)(48)(25)(73)
Non-cash items(27)(418)(445)(28)(120)(148)
Liability, end of the period$118 $2 $120 $607 $0 $607 
v3.24.0.1
Stockholders' Equity (Tables)
 12 Months Ended
Jan. 31, 2024
Share-Based Payment Arrangement [Abstract]  
Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions
The fair value of each stock option grant was estimated on the date of grant using the Black-Scholes option pricing model with the following assumptions and fair value per share:
 Fiscal Year Ended January 31,
202420232022
Volatility
35 - 40
%
34 - 40
%
34 - 37
%
Estimated life3.5 years3.5 years3.5 years
Risk-free interest rate
3.6 - 4.3
%
1.7 - 4.4
%
0.4 - 1.7
%
Weighted-average fair value per share of grants$66.95 $62.10 $59.34 
Summary of Share-based Compensation, Stock Options, Activity
Stock option activity for fiscal 2024 was as follows:
  Options Outstanding
 Shares
Available for
Grant
(in millions)		Outstanding
Stock
Options
(in millions)		Weighted-
Average
Exercise Price		Aggregate
Intrinsic Value (in millions)
Balance as of January 31, 202373 23 $175.23 
Increase in shares authorized:
2013 Equity Incentive Plan10 
Restricted stock activity(25)
Exercised0 (9)152.71 
Plan shares expired or canceled2 (2)203.25 
Balance as of January 31, 202460 12 $185.77 $1,252 
Vested or expected to vest12 $185.00 $1,218 
Exercisable as of January 31, 20248 $172.82 $882 
Schedule of Stock Options Outstanding
As of January 31, 2024, options to purchase 8 million shares were vested at a weighted-average exercise price of $172.82 per share and had a weighted-average remaining contractual life of approximately 3.4 years. The total intrinsic value of these vested options based on the market value of the stock as of January 31, 2024 was approximately $0.9 billion.
 Options OutstandingOptions Exercisable
Range of Exercise
Prices		Number
Outstanding
(in millions)		Weighted-
Average
Remaining
Contractual Life
(Years)		Weighted-
Average
Exercise
Price		Number of
Shares
(in millions)		Weighted-
Average
Exercise
Price
$1.34 to $150.15
2 2.6$99.16 2 $94.06 
$151.25 to $160.17
2 3.5154.77 2 154.35 
$161.50 to $186.51
2 3.5166.95 1 162.75 
$191.31 to $215.17
2 4.1213.84 1 213.72 
$218.213 5.0218.21 1 218.21 
$218.63 to $296.84
1 4.4243.76 1 239.59 
12 4.0$185.77 8 $172.82 
Schedule of Restricted Stock Activity
Restricted stock activity for fiscal 2024 was as follows:
 Restricted Stock Outstanding
 Outstanding
(in millions)		Weighted-Average Grant Date Fair ValueAggregate
Intrinsic
Value (in millions)
Balance as of January 31, 202329 $204.62 
Granted - restricted stock units and awards14 199.85 
Granted - performance-based stock units1 195.67 
Canceled(5)201.86 
Vested and converted to shares(11)202.62 
Balance as of January 31, 202428 $202.95 $7,738 
Expected to vest24 $6,706 
Summary of Share-based Payment Arrangement, Expensed and Capitalized, Amount
The aggregate expected stock-based compensation expense remaining to be recognized as of January 31, 2024 was as follows (in millions):
Fiscal Period:
Fiscal 2025$2,497 
Fiscal 20261,664 
Fiscal 2027868 
Fiscal 2028227 
Total stock-based compensation expense$5,256 
Schedule of Shares of Common Stock Available for Future Issuance Under Stock Option Plans
The following number of shares of common stock were reserved and available for future issuance at January 31, 2024 (in millions):
Options outstanding12 
Restricted stock awards and units and performance-based stock units outstanding28 
Stock available for future grant or issuance:
2013 Equity Incentive Plan60 
2014 Inducement Plan1 
Amended and Restated 2004 Employee Stock Purchase Plan17 
118 
v3.24.0.1
Income Taxes (Tables)
 12 Months Ended
Jan. 31, 2024
Income Tax Disclosure [Abstract]  
Domestic and Foreign Components of Income Before Provision For (Benefit From) Income Taxes
The domestic and foreign components of income before provision for (benefit from) income taxes consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202420232022
Domestic$4,045 $398 $1,338 
Foreign905 262 194 
$4,950 $660 $1,532 
Schedule of Income Taxes Provision (Benefit)
The provision for (benefit from) income taxes consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202420232022
Current:
Federal$940 $173 $6 
State199 216 (16)
Foreign417 397 352 
Total1,556 786 342 
Deferred:
Federal(640)(134)(181)
State(182)(203)(57)
Foreign80 3 (16)
Total(742)(334)(254)
Provision for (benefit from) income taxes$814 $452 $88 
Reconciliation of Statutory Federal Income Tax Rate
A reconciliation of income taxes at the statutory federal income tax rate to the provision for (benefit from) income taxes included in the accompanying consolidated statements of operations is as follows (in millions):
 Fiscal Year Ended January 31,
 202420232022
U.S. federal taxes at statutory rate$1,040 $139 $322 
State, net of the federal benefit19 29 (29)
Effects of non-U.S. operations (1)29 287 199 
Tax credits(332)(239)(263)
Non-deductible expenses43 94 83 
Foreign-derived intangible income deduction(56)(55)0 
(Windfall)/shortfall related to share-based compensation(36)31 (323)
Change in valuation allowance 101 171 101 
Other, net6 (5)(2)
Provision for (benefit from) income taxes$814 $452 $88 
(1) Fiscal 2024 Effects of non-U.S. operations included tax benefits from foreign tax credits attributable to recent IRS notices.
Significant Components of Deferred Tax Assets And Liabilities
Significant components of the Company’s deferred tax assets and liabilities were as follows (in millions):
 As of January 31,
 20242023
Deferred tax assets:
Losses and deductions carryforward$176 $268 
Deferred stock-based compensation expense219 312 
Tax credits760 1,055 
Accrued liabilities419 470 
Intangible assets1,899 1,976 
Lease liabilities818 912 
Unearned revenue37 78 
Capitalized research & development1,710 914 
Other81 86 
Total deferred tax assets6,119 6,071 
Less valuation allowance(733)(633)
Deferred tax assets, net of valuation allowance5,386 5,438 
Deferred tax liabilities:
Capitalized costs to obtain revenue contracts(873)(913)
Purchased intangible assets(1,030)(1,500)
Depreciation and amortization(263)(304)
Basis difference on strategic and other investments(181)(250)
Lease right-of-use assets(636)(767)
Total deferred tax liabilities(2,983)(3,734)
Net deferred tax assets (liabilities)$2,403 $1,704 
Schedule of Unrecognized Tax Benefits Roll Forward
A reconciliation of the beginning and ending balance of total unrecognized tax benefits for fiscal years 2024, 2023 and 2022 is as follows (in millions):
 Fiscal Year Ended January 31,
 202420232022
Beginning of period$1,975 $1,822 $1,479 
Tax positions taken in prior period:
Gross increases53 53 25 
Gross decreases(85)(45)(27)
Tax positions taken in current period:
Gross increases287 227 358 
Settlements(21)(40)0 
Lapse of statute of limitations(104)(12)(7)
Currency translation effect(22)(30)(6)
End of period$2,083 $1,975 $1,822 
v3.24.0.1
Net Income Per Share (Tables)
 12 Months Ended
Jan. 31, 2024
Earnings Per Share [Abstract]  
Schedule of Reconciliation of Denominator Used in Calculation of Basic and Diluted Earnings Per Share
A reconciliation of the denominator used in the calculation of basic and diluted earnings per share is as follows (in millions):
4Fiscal Year Ended January 31,
 202420232022
Numerator:
Net income$4,136 $208 $1,444 
Denominator:
Weighted-average shares outstanding for basic earnings per share974 992 955 
Effect of dilutive securities:
Employee stock awards10 5 19 
Adjusted weighted-average shares outstanding and assumed conversions for diluted earnings per share984 997 974 
Schedule of Shares Excluded From Diluted Earnings Per Share The effects of these potentially outstanding shares
were not included in the calculation of diluted earnings per share because the effect would have been anti-dilutive (in millions):
 Fiscal Year Ended January 31,
 202420232022
Employee stock awards13 39 4 
v3.24.0.1
Summary of Business and Significant Accounting Policies - Narrative (Details)
 12 Months Ended
Jan. 31, 2024
USD ($)
Jan. 31, 2023
USD ($)
Jan. 31, 2024
USD ($)
segment
Jan. 31, 2023
USD ($)
Jan. 31, 2022
USD ($)
Concentration Risk [Line Items]          
Number of operating segments | segment     1    
Capitalized contract cost, amortization term (in years) 4 years   4 years    
Capitalized contract cost, renewals and success fees, amortization term (in years)     2 years    
Impairments of costs to obtain revenue contracts     $ 0 $ 0  
Offering period     12 months    
Discount for ESPP     15.00%    
Purchase period     6 months    
Advertising expense     $ 1,100,000,000 1,000,000,000 $ 1,000,000,000
Stock options and restricted stock          
Concentration Risk [Line Items]          
Vesting period (in years)     4 years    
Restricted stock          
Concentration Risk [Line Items]          
Award requisite service period     4 years    
Foreign currency derivative contracts | Derivatives not designated as hedging instruments          
Concentration Risk [Line Items]          
Notional amount of foreign currency derivative contracts $ 8,600,000,000 $ 6,000,000,000 $ 8,600,000,000 $ 6,000,000,000  
Assets | Geographic concentration risk | Non-US          
Concentration Risk [Line Items]          
Concentration risk percentage 16.00% 15.00%      
Assets | Geographic concentration risk | Untied States          
Concentration Risk [Line Items]          
Concentration risk percentage 82.00% 83.00%      
Strategic investments | Investment concentration risk | Two privately held investments          
Concentration Risk [Line Items]          
Concentration risk percentage 16.00%        
v3.24.0.1
Summary of Business and Significant Accounting Policies - Schedule of Property and Equipment Estimated Useful Lives (Details)
Jan. 31, 2024
Furniture and fixtures  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 5 years
Minimum | Buildings and building improvements  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 10 years
Minimum | Computers, equipment and software  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 3 years
Maximum | Buildings and building improvements  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 40 years
Maximum | Computers, equipment and software  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 5 years
Maximum | Leasehold improvements  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 10 years
v3.24.0.1
Revenues - Summary of Subscription and Support and Geographic Location Revenue (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Disaggregation of Revenue [Line Items]      
Total revenues $ 34,857 $ 31,352 $ 26,492
Americas      
Disaggregation of Revenue [Line Items]      
Total revenues 23,289 21,250 17,983
Europe      
Disaggregation of Revenue [Line Items]      
Total revenues 8,128 7,163 6,016
Asia Pacific      
Disaggregation of Revenue [Line Items]      
Total revenues $ 3,440 $ 2,939 $ 2,493
Untied States | Geographic concentration risk | Revenue      
Disaggregation of Revenue [Line Items]      
Concentration risk percentage 93.00% 93.00% 94.00%
Subscription and support      
Disaggregation of Revenue [Line Items]      
Total revenues $ 32,537 $ 29,021 $ 24,657
Sales      
Disaggregation of Revenue [Line Items]      
Total revenues 7,580 6,831 5,989
Service      
Disaggregation of Revenue [Line Items]      
Total revenues 8,245 7,369 6,474
Platform and Other      
Disaggregation of Revenue [Line Items]      
Total revenues 6,611 5,967 4,509
Marketing and Commerce      
Disaggregation of Revenue [Line Items]      
Total revenues 4,912 4,516 3,902
Integration and Analytics      
Disaggregation of Revenue [Line Items]      
Total revenues $ 5,189 $ 4,338 $ 3,783
v3.24.0.1
Revenues - Schedule of Change in Unearned Revenue (Details)
$ in Millions
 12 Months Ended
Jan. 31, 2024
USD ($)
Jan. 31, 2023
USD ($)
Revenue from Contract with Customer [Abstract]    
Customer contract assets $ 758 $ 648
Unearned Revenue [Roll Forward]    
Unearned revenue, beginning of period 17,376 15,628
Billings and other 36,370 33,034
Contribution from contract asset 110 62
Unearned revenue from business combinations 4 4
Unearned revenue, end of period $ 19,003 17,376
Percent of revenue recognized 0.49  
Revenue recognized over time    
Unearned Revenue [Roll Forward]    
Revenue recognized $ (32,727) (29,595)
Revenue recognized at a point in time    
Unearned Revenue [Roll Forward]    
Revenue recognized $ (2,130) $ (1,757)
v3.24.0.1
Revenues - Summary of Remaining Performance Obligation (Details) - USD ($)
$ in Billions
Jan. 31, 2024
Jan. 31, 2023
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Current $ 27.6 $ 24.6
Noncurrent 29.3 24.0
Total $ 56.9 $ 48.6
Minimum | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-02-01    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Noncurrent remaining performance obligation, recognition period 13 months  
Maximum | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2027-01-01    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Noncurrent remaining performance obligation, recognition period 36 months  
v3.24.0.1
Investments - Schedule of Marketable Securities (Details) - USD ($)
$ in Millions
Jan. 31, 2024
Jan. 31, 2023
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost $ 5,782 $ 5,634
Unrealized Gains 16 5
Unrealized Losses (76) (147)
Fair Value 5,722 5,492
Corporate notes and obligations    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 3,014 3,442
Unrealized Gains 9 4
Unrealized Losses (45) (92)
Fair Value 2,978 3,354
U.S. treasury securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 583 381
Unrealized Gains 0 0
Unrealized Losses (8) (11)
Fair Value 575 370
Mortgage-backed obligations    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 244 190
Unrealized Gains 1 0
Unrealized Losses (9) (12)
Fair Value 236 178
Asset-backed securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 1,381 1,004
Unrealized Gains 5 1
Unrealized Losses (7) (20)
Fair Value 1,379 985
Municipal securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 139 175
Unrealized Gains 0 0
Unrealized Losses (3) (6)
Fair Value 136 169
Commercial paper    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 213 278
Unrealized Gains 0 0
Unrealized Losses 0 0
Fair Value 213 278
Covered bonds    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 81 105
Unrealized Gains 0 0
Unrealized Losses (3) (4)
Fair Value 78 101
Other    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 127 59
Unrealized Gains 1 0
Unrealized Losses (1) (2)
Fair Value $ 127 $ 57
v3.24.0.1
Investments - Schedule of Short-Term and Long-Term Marketable Securities (Details) - USD ($)
$ in Millions
Jan. 31, 2024
Jan. 31, 2023
Investments, Debt and Equity Securities [Abstract]    
Due within 1 year $ 2,523 $ 2,380
Due in 1 year through 5 years 3,180 3,104
Due in 5 years through 10 years 19 8
Fair value of marketable securities $ 5,722 $ 5,492
v3.24.0.1
Investments - Schedule of Strategic Investments (Details) - USD ($)
$ in Millions
Jan. 31, 2024
Jan. 31, 2023
Investment Holdings [Line Items]    
Strategic investments $ 4,848 $ 4,672
Variable Interest Entity, Not Primary Beneficiary    
Investment Holdings [Line Items]    
Strategic investments 382 354
Equity securities    
Investment Holdings [Line Items]    
Strategic investments 4,767 4,603
Debt securities and other investments    
Investment Holdings [Line Items]    
Strategic investments 81 69
Fair Value    
Investment Holdings [Line Items]    
Strategic investments 80 48
Fair Value | Equity securities    
Investment Holdings [Line Items]    
Strategic investments 80 48
Fair Value | Debt securities and other investments    
Investment Holdings [Line Items]    
Strategic investments 0 0
Measurement Alternative    
Investment Holdings [Line Items]    
Strategic investments 4,557 4,479
Measurement Alternative | Equity securities    
Investment Holdings [Line Items]    
Strategic investments 4,557 4,479
Measurement Alternative | Debt securities and other investments    
Investment Holdings [Line Items]    
Strategic investments 0 0
Other    
Investment Holdings [Line Items]    
Strategic investments 211 145
Other | Equity securities    
Investment Holdings [Line Items]    
Strategic investments 130 76
Other | Debt securities and other investments    
Investment Holdings [Line Items]    
Strategic investments $ 81 $ 69
v3.24.0.1
Investments - Components of Gains and Losses on Strategic Investments (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Investment Holdings [Line Items]      
Unrealized gains (losses) recognized, net $ (318) $ (310) $ 918
Realized gains on sales of securities, net 41 71 293
Gains (losses) on strategic investments, net (277) (239) 1,211
Publicly traded equity securities      
Investment Holdings [Line Items]      
Unrealized gains (losses) recognized, net 29 1 (241)
Privately held equity securities      
Investment Holdings [Line Items]      
Unrealized gains (losses) recognized, net 119 180 1,210
Upward adjustments 125 220  
Downward adjustments 465 466  
Privately held equity and debt securities      
Investment Holdings [Line Items]      
Impairments on privately held equity and debt securities $ (466) $ (491) $ (51)
v3.24.0.1
Fair Value Measurement (Details) - USD ($)
$ in Millions
Jan. 31, 2024
Jan. 31, 2023
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities $ 5,722 $ 5,492
Equity securities 80 48
Total assets 12,079 10,006
Corporate notes and obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 2,978 3,354
U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 575 370
Mortgage-backed obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 236 178
Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 1,379 985
Municipal securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 136 169
Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 213 278
Covered bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 78 101
Other    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 127 57
Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Equity securities 80 48
Total assets 4,527 1,843
Quoted Prices in Active Markets for Identical Assets (Level 1) | Corporate notes and obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Mortgage-backed obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Municipal securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Covered bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Other    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Other Observable Inputs (Level 2)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Equity securities 0 0
Total assets 7,552 8,163
Significant Other Observable Inputs (Level 2) | Corporate notes and obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 2,978 3,354
Significant Other Observable Inputs (Level 2) | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 575 370
Significant Other Observable Inputs (Level 2) | Mortgage-backed obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 236 178
Significant Other Observable Inputs (Level 2) | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 1,379 985
Significant Other Observable Inputs (Level 2) | Municipal securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 136 169
Significant Other Observable Inputs (Level 2) | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 213 278
Significant Other Observable Inputs (Level 2) | Covered bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 78 101
Significant Other Observable Inputs (Level 2) | Other    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 127 57
Significant Unobservable Inputs (Level 3)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Equity securities 0 0
Total assets 0 0
Significant Unobservable Inputs (Level 3) | Corporate notes and obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Mortgage-backed obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Municipal securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Covered bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Other    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Fair value, non-recurring | Privately held equity securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Investments, fair value 4,800 4,600
Time deposits | Cash and cash equivalents    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 1,337 1,877
Time deposits | Cash and cash equivalents | Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Time deposits | Cash and cash equivalents | Significant Other Observable Inputs (Level 2)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 1,337 1,877
Time deposits | Cash and cash equivalents | Significant Unobservable Inputs (Level 3)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Money market mutual funds | Cash and cash equivalents    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 4,447 1,795
Money market mutual funds | Cash and cash equivalents | Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 4,447 1,795
Money market mutual funds | Cash and cash equivalents | Significant Other Observable Inputs (Level 2)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Money market mutual funds | Cash and cash equivalents | Significant Unobservable Inputs (Level 3)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Cash equivalent securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 2,200 2,600
Cash equivalent securities | Cash and cash equivalents    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 493 794
Cash equivalent securities | Cash and cash equivalents | Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Cash equivalent securities | Cash and cash equivalents | Significant Other Observable Inputs (Level 2)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 493 794
Cash equivalent securities | Cash and cash equivalents | Significant Unobservable Inputs (Level 3)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents $ 0 $ 0
v3.24.0.1
Property and Equipment, Net and Other Balance Sheet Accounts (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Property, Plant and Equipment [Line Items]      
Property and equipment, gross $ 6,841 $ 6,404  
Less accumulated depreciation and amortization (3,152) (2,702)  
Property and equipment, net 3,689 3,702  
Depreciation amortization expense 1,100 903 $ 678
Accrued compensation 2,500 2,600  
Land      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 293 293  
Buildings and building improvements      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 490 489  
Computers, equipment and software      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 4,209 3,556  
Furniture and fixtures      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 245 259  
Leasehold improvements      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross $ 1,604 $ 1,807  
v3.24.0.1
Leases and Other Commitments - Narrative (Details)
$ in Millions
 12 Months Ended
Jan. 31, 2024
USD ($)
Other Commitments [Line Items]  
Operating lease extension term (some leases) 5 years
Operating lease termination option 1 year
Sublease income, next five years $ 275
Sublease income, thereafter 18
Operating lease commitment balance, including leases not yet commenced 4,700
Facilities Space  
Other Commitments [Line Items]  
Operating lease commitment balance, including leases not yet commenced $ 3,600
Minimum  
Other Commitments [Line Items]  
Operating lease term 1 year
Maximum  
Other Commitments [Line Items]  
Operating lease term 16 years
v3.24.0.1
Leases and Other Commitments - Components of Lease Expense and Supplemental Cash Flow Information (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Commitments and Contingencies Disclosure [Abstract]    
Operating lease cost $ 1,041 $ 986
Finance lease cost:    
Amortization of right-of-use assets 264 198
Interest on lease liabilities 29 10
Total finance lease cost 293 208
Cash paid for amounts included in the measurement of lease liabilities:    
Operating cash outflows for operating leases 716 769
Operating cash outflows for finance leases 29 10
Financing cash outflows for finance leases 347 180
Right-of-use assets obtained in exchange for lease obligations:    
Operating leases $ 456 $ 915
v3.24.0.1
Leases and Other Commitments - Balance Sheet and Other Information Related to Leases (Details) - USD ($)
$ in Millions
Jan. 31, 2024
Jan. 31, 2023
Operating leases:    
Operating lease right-of-use assets $ 2,366 $ 2,890
Operating lease liabilities, current 518 590
Noncurrent operating lease liabilities 2,644 2,897
Total operating lease liabilities 3,162 3,487
Finance leases:    
Accumulated depreciation $ (525) $ (264)
Finance Lease, Right-of-Use Asset, Statement of Financial Position [Extensible Enumeration] Property and equipment, net Property and equipment, net
Property and equipment, net $ 1,054 $ 789
Finance Lease, Liability, Current, Statement of Financial Position [Extensible Enumeration] Accounts Payable and Other Accrued Liabilities, Current Accounts Payable and Other Accrued Liabilities, Current
Accrued expenses and other liabilities $ 372 $ 257
Finance Lease, Liability, Noncurrent, Statement of Financial Position [Extensible Enumeration] Other noncurrent liabilities Other noncurrent liabilities
Other noncurrent liabilities $ 602 $ 534
Total finance lease liabilities $ 974 $ 791
Weighted average remaining lease term    
Operating leases 7 years 7 years
Finance leases 3 years 3 years
Weighted average discount rate    
Operating leases 2.90% 2.60%
Finance leases 3.30% 2.10%
Computers, equipment and software    
Finance leases:    
Computers, equipment and software $ 1,579 $ 1,053
v3.24.0.1
Leases and Other Commitments - Summary of Maturities of Lease Liabilities (Details) - USD ($)
$ in Millions
Jan. 31, 2024
Jan. 31, 2023
Operating Leases    
Fiscal 2025 $ 598  
Fiscal 2026 587  
Fiscal 2027 521  
Fiscal 2028 458  
Fiscal 2029 380  
Thereafter 1,025  
Total minimum lease payments 3,569  
Less: Imputed interest (407)  
Total 3,162 $ 3,487
Finance Leases    
Fiscal 2025 397  
Fiscal 2026 342  
Fiscal 2027 230  
Fiscal 2028 52  
Fiscal 2029 7  
Thereafter 0  
Total minimum lease payments 1,028  
Less: Imputed interest (54)  
Total $ 974 $ 791
v3.24.0.1
Business Combinations - Narrative (Details) - USD ($)
$ in Millions
 1 Months Ended 12 Months Ended
Jul. 21, 2021
Apr. 30, 2022
Feb. 28, 2021
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Business Acquisition [Line Items]            
Weighted Average Remaining Useful Life (Years)       4 years    
Goodwill       $ 48,620 $ 48,568 $ 47,937
Fair value of equity awards assumed       0 $ 7 $ 205
Nonvested award, cost not yet recognized       $ 5,256    
Traction on Demand            
Business Acquisition [Line Items]            
Consideration transferred   $ 340        
Cash   302        
Goodwill   293        
Traction on Demand | Customer-Related Intangible Assets            
Business Acquisition [Line Items]            
Intangible assets   $ 62        
Weighted Average Remaining Useful Life (Years)   5 years        
Slack            
Business Acquisition [Line Items]            
Consideration transferred $ 27,100          
Cash   $ 15,800        
Intangible assets 6,400          
Goodwill   $ 21,400        
Common stock issued 11,100          
Fair value of equity awards assumed 205          
Fair value of unvested options and restricted stock awards 1,700          
Nonvested award, cost not yet recognized $ 1,500          
Slack | Minimum            
Business Acquisition [Line Items]            
Weighted Average Remaining Useful Life (Years)   5 years        
Slack | Maximum            
Business Acquisition [Line Items]            
Weighted Average Remaining Useful Life (Years)   8 years        
Acumen Solutions, Inc.            
Business Acquisition [Line Items]            
Consideration transferred     $ 433      
v3.24.0.1
Intangible Assets Acquired Through Business Combinations and Goodwill - Summary of Intangible Assets Acquired From Business Combinations (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Finite-lived Intangible Assets [Roll Forward]      
Intangible assets, gross, beginning balance $ 11,838    
Additions and retirements, net (1) (237)    
Intangible assets, gross, ending balance 11,601 $ 11,838  
Accumulated amortization, beginning balance (4,713)    
Expense and retirements, net (1) (1,610)    
Accumulated amortization, ending balance (6,323) (4,713)  
Intangible assets, net, beginning balance 7,125    
Intangible assets, net, ending balance $ 5,278 7,125  
Weighted Average Remaining Useful Life (Years) 4 years    
Retirement of intangible assets $ 261    
Amortization of intangible assets 1,900 2,000 $ 1,600
Developed technology      
Finite-lived Intangible Assets [Roll Forward]      
Intangible assets, gross, beginning balance 4,844    
Additions and retirements, net (1) (220)    
Intangible assets, gross, ending balance 4,624 4,844  
Accumulated amortization, beginning balance (2,471)    
Expense and retirements, net (1) (737)    
Accumulated amortization, ending balance (3,208) (2,471)  
Intangible assets, net, beginning balance 2,373    
Intangible assets, net, ending balance $ 1,416 2,373  
Weighted Average Remaining Useful Life (Years) 2 years 2 months 12 days    
Retirement of intangible assets $ 244    
Customer relationships      
Finite-lived Intangible Assets [Roll Forward]      
Intangible assets, gross, beginning balance 6,691    
Additions and retirements, net (1) (17)    
Intangible assets, gross, ending balance 6,674 6,691  
Accumulated amortization, beginning balance (2,162)    
Expense and retirements, net (1) (823)    
Accumulated amortization, ending balance (2,985) (2,162)  
Intangible assets, net, beginning balance 4,529    
Intangible assets, net, ending balance $ 3,689 4,529  
Weighted Average Remaining Useful Life (Years) 4 years 9 months 18 days    
Retirement of intangible assets $ 17    
Other      
Finite-lived Intangible Assets [Roll Forward]      
Intangible assets, gross, beginning balance 303    
Additions and retirements, net (1) 0    
Intangible assets, gross, ending balance 303 303  
Accumulated amortization, beginning balance (80)    
Expense and retirements, net (1) (50)    
Accumulated amortization, ending balance (130) (80)  
Intangible assets, net, beginning balance 223    
Intangible assets, net, ending balance $ 173 $ 223  
Weighted Average Remaining Useful Life (Years) 3 years 6 months    
v3.24.0.1
Intangible Assets Acquired Through Business Combinations and Goodwill - Schedule of Expected Future Amortization Expense for Purchased Intangible Assets (Details) - USD ($)
$ in Millions
Jan. 31, 2024
Jan. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]    
Fiscal 2025 $ 1,605  
Fiscal 2026 1,363  
Fiscal 2027 996  
Fiscal 2028 619  
Fiscal 2029 486  
Thereafter 209  
Total amortization expense $ 5,278 $ 7,125
v3.24.0.1
Intangible Assets Acquired Through Business Combinations and Goodwill - Schedule of Goodwill (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Goodwill [Roll Forward]    
Goodwill, beginning balance $ 48,568 $ 47,937
Acquisitions and adjustments 52 338
Goodwill, ending balance $ 48,620 48,568
Traction on Demand    
Goodwill [Roll Forward]    
Traction on Demand   293
Slack    
Goodwill [Roll Forward]    
Traction on Demand   $ 249
v3.24.0.1
Debt - Carrying Value of Borrowings (Details) - USD ($)
$ in Millions
Jan. 31, 2024
Jan. 31, 2023
Debt Instrument [Line Items]    
Outstanding Principal as of January 31, 2024 $ 9,500  
Total carrying value of debt 9,426 $ 10,601
Less current portion of debt (999) (1,182)
Total noncurrent debt $ 8,427 9,419
Senior Notes | 2023 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 3.25%  
Outstanding Principal as of January 31, 2024 $ 0  
Total carrying value of debt $ 0 1,000
Senior Notes | 2024 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 0.625%  
Outstanding Principal as of January 31, 2024 $ 1,000  
Total carrying value of debt $ 999 998
Senior Notes | 2028 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 3.70%  
Outstanding Principal as of January 31, 2024 $ 1,500  
Total carrying value of debt $ 1,495 1,493
Senior Notes | 2028 Senior Sustainability Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 1.50%  
Outstanding Principal as of January 31, 2024 $ 1,000  
Total carrying value of debt $ 994 992
Senior Notes | 2031 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 1.95%  
Outstanding Principal as of January 31, 2024 $ 1,500  
Total carrying value of debt $ 1,490 1,489
Senior Notes | 2041 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 2.70%  
Outstanding Principal as of January 31, 2024 $ 1,250  
Total carrying value of debt $ 1,235 1,235
Senior Notes | 2051 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 2.90%  
Outstanding Principal as of January 31, 2024 $ 2,000  
Total carrying value of debt $ 1,978 1,977
Senior Notes | 2061 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 3.05%  
Outstanding Principal as of January 31, 2024 $ 1,250  
Total carrying value of debt $ 1,235 1,235
Secured Debt | Loan assumed on 50 Fremont    
Debt Instrument [Line Items]    
Contractual Interest Rate 3.75%  
Outstanding Principal as of January 31, 2024 $ 0  
Total carrying value of debt $ 0 $ 182
v3.24.0.1
Debt - Narrative (Details)
Jan. 31, 2024
USD ($)
$ / shares
Jan. 31, 2023
USD ($)
$ / shares
Dec. 31, 2020
USD ($)
Revolving Credit Facility      
Line of Credit Facility [Line Items]      
Maximum borrowing capacity     $ 3,000,000,000
Outstanding borrowings for line of credit $ 0    
Closing trading price      
Line of Credit Facility [Line Items]      
Long-term debt measurement input | $ / shares 100 100  
Senior Notes | Significant Other Observable Inputs (Level 2)      
Line of Credit Facility [Line Items]      
Senior Notes fair value $ 7,800,000,000 $ 8,800,000,000  
v3.24.0.1
Debt - Future Principal Payments (Details)
$ in Millions
Jan. 31, 2024
USD ($)
Debt Disclosure [Abstract]  
Fiscal 2025 $ 1,000
Fiscal 2026 0
Fiscal 2027 0
Fiscal 2028 0
Fiscal 2029 2,500
Thereafter 6,000
Total principal outstanding $ 9,500
v3.24.0.1
Restructuring - Summary of Restructuring Activities (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Restructuring Reserve [Roll Forward]      
Charges [1],[2] $ 988 $ 828 $ 0
The Plan      
Restructuring Reserve [Roll Forward]      
Liability, beginning of the period 607 0  
Charges 988 828  
Payments (1,030) (73)  
Non-cash items (445) (148)  
Liability, end of the period 120 607 0
The Plan | Workforce Reduction      
Restructuring Reserve [Roll Forward]      
Liability, beginning of the period 607 0  
Charges 541 683  
Payments (1,003) (48)  
Non-cash items (27) (28)  
Liability, end of the period 118 607 0
The Plan | Office Space Reductions      
Restructuring Reserve [Roll Forward]      
Liability, beginning of the period 0 0  
Charges 447 145  
Payments (27) (25)  
Non-cash items (418) (120)  
Liability, end of the period $ 2 $ 0 $ 0
[1] Amounts include amortization of intangible assets acquired through business combinations, as follows:
Fiscal Year Ended January 31,
202420232022
Cost of revenues$978 $1,035 $897 
Marketing and sales891 916 727 
[2] Amounts include stock-based compensation expense, as follows:
 Fiscal Year Ended January 31,
 202420232022
Cost of revenues$431 $499 $386 
Research and development972 1,136 918 
Marketing and sales1,062 1,256 1,104 
General and administrative299 368 371 
Restructuring 23 20 0 
v3.24.0.1
Stockholders' Equity - Narrative (Details) - USD ($)
$ / shares in Units, $ in Millions
 1 Months Ended 12 Months Ended
Feb. 29, 2024
Feb. 28, 2023
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Aug. 31, 2022
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Total intrinsic value of the options exercised during the period     $ 600 $ 200 $ 1,200  
Weighted-average remaining contractual life of vested and expected to vest options (in years)     3 years 10 months 24 days      
Weighted-average fair value per share of grants (in dollars per share)     $ 0.001      
Fair value of shares vested in period     $ 2,500 $ 2,100    
Preferred stock, shares authorized (in shares)     5,000,000 5,000,000    
Preferred stock, shares outstanding (in shares)     0 0    
Common stock repurchased     $ 7,692 $ 4,000    
Share Repurchase Program            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Authorized amount of stock repurchase   $ 20,000       $ 10,000
Increased authorized amount of stock repurchase   $ 10,000        
Share Repurchase Program | Subsequent Event            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Authorized amount of stock repurchase $ 30,000          
Increased authorized amount of stock repurchase $ 10,000          
Share Repurchase Program | Common Stock            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Common stock repurchased (in shares)     36,000,000 28,000,000    
Common stock repurchased     $ 7,700 $ 4,000    
Average stock repurchased price (in dollars per share)     $ 210.30 $ 144.94    
Common stock authorized repurchase amount     $ 8,300      
Stock Options            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Term of stock options (in years)     7 years      
Weighted-average fair value per share of grants (in dollars per share)     $ 66.95 $ 62.10 $ 59.34  
Performance shares | Minimum            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Award vesting percentage     0.00%      
Performance shares | Maximum            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Award vesting percentage     200.00%      
Restricted stock            
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]            
Period for recognition (in years)     4 years      
v3.24.0.1
Stockholders' Equity - Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions (Details) - $ / shares
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Weighted-average fair value per share of grants (in dollars per share) $ 0.001    
Stock Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Volatility, minimum 35.00% 3400.00% 3400.00%
Volatility, maximum 40.00% 4000.00% 3700.00%
Estimated life 3 years 6 months 3 years 6 months 3 years 6 months
Risk-free interest rate, minimum 3.60% 170.00% 40.00%
Risk-free interest rate, maximum 4.30% 440.00% 170.00%
Weighted-average fair value per share of grants (in dollars per share) $ 66.95 $ 62.10 $ 59.34
v3.24.0.1
Stockholders' Equity - Share-based Compensation, Stock Options, Activity (Details)
$ / shares in Units, shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2024
USD ($)
$ / shares
shares
Shares Available for Grant  
Beginning balance (in shares) 73
Plan shares expired or canceled (in shares) 2
Ending balance (in shares) 60
Outstanding Stock Options  
Beginning balance (in shares) 23
Exercised (in shares) (9)
Ending balance (in shares) 12
Outstanding Stock Options, Vested or expected to vest (in shares) 12
Outstanding Stock Options, Exercisable (in shares) 8
Options Outstanding Weighted-Average Exercise Price  
Beginning balance (in dollars per share) | $ / shares $ 175.23
Exercised (in dollars per share) | $ / shares 152.71
Plan shares expired or canceled (in dollars per share) | $ / shares 203.25
Ending balance (in dollars per share) | $ / shares 185.77
Weighted-Average Exercise Price, Vested or expected to vest (in dollars per share) | $ / shares 185.00
Weighted-Average Exercise Price, Exercisable (in dollars per share) | $ / shares $ 172.82
Aggregate Intrinsic Value  
Balance | $ $ 1,252
Vested or expected to vest | $ 1,218
Exercisable | $ $ 882
Restricted stock  
Shares Available for Grant  
Restricted stock and restricted stock unit activity (in shares) (25)
2013 Equity Incentive Plan  
Shares Available for Grant  
Increase in shares authorized (in shares) 10
Ending balance (in shares) 60
v3.24.0.1
Stockholders' Equity - Stock Options Outstanding (Details)
$ / shares in Units, shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2024
USD ($)
$ / shares
shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Options vested (in shares) | shares 8
Weighted average exercise price vested (in dollars per share) $ 172.82
Remaining contractual term (in years) 3 years 4 months 24 days
Total intrinsic value of vested options | $ $ 882
Options, Number Outstanding (in shares) | shares 12
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 4 years
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 185.77
Options Exercisable, Number of Shares (in shares) | shares 8
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 172.82
$1.34 to $150.15  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 1.34
Range of Exercise Prices, Maximum (in dollars per share) $ 150.15
Options, Number Outstanding (in shares) | shares 2
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 2 years 7 months 6 days
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 99.16
Options Exercisable, Number of Shares (in shares) | shares 2
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 94.06
$151.25 to $160.17  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 151.25
Range of Exercise Prices, Maximum (in dollars per share) $ 160.17
Options, Number Outstanding (in shares) | shares 2
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 3 years 6 months
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 154.77
Options Exercisable, Number of Shares (in shares) | shares 2
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 154.35
$161.50 to $186.51  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 161.50
Range of Exercise Prices, Maximum (in dollars per share) $ 186.51
Options, Number Outstanding (in shares) | shares 2
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 3 years 6 months
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 166.95
Options Exercisable, Number of Shares (in shares) | shares 1
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 162.75
$191.31 to $215.17  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 191.31
Range of Exercise Prices, Maximum (in dollars per share) $ 215.17
Options, Number Outstanding (in shares) | shares 2
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 4 years 1 month 6 days
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 213.84
Options Exercisable, Number of Shares (in shares) | shares 1
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 213.72
218.21  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) $ 218.21
Options, Number Outstanding (in shares) | shares 3
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 5 years
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 218.21
Options Exercisable, Number of Shares (in shares) | shares 1
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 218.21
$218.63 to $296.84  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 218.63
Range of Exercise Prices, Maximum (in dollars per share) $ 296.84
Options, Number Outstanding (in shares) | shares 1
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 4 years 4 months 24 days
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 243.76
Options Exercisable, Number of Shares (in shares) | shares 1
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 239.59
v3.24.0.1
Stockholders' Equity - Schedule of Restricted Stock Activity (Details)
$ / shares in Units, shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2024
USD ($)
$ / shares
shares
Restricted stock  
Restricted Stock Outstanding  
Beginning balance (in shares) 29
Granted (in shares) 14
Canceled (in shares) (5)
Vested and converted to shares (in shares) (11)
Ending balance (in shares) 28
Expected to vest (in shares) 24
Restricted Stock Outstanding, Weighted-Average Exercise Price  
Beginning balance (in dollars per share) | $ / shares $ 204.62
Granted (in dollars per share) | $ / shares 199.85
Canceled (in dollars per share) | $ / shares 201.86
Vested and converted to shares (in dollars per share) | $ / shares 202.62
Ending balance (in dollars per share) | $ / shares $ 202.95
Restricted Stock Outstanding, Aggregate Intrinsic Value  
Aggregate Intrinsic Value, Outstanding | $ $ 7,738
Aggregate Intrinsic Value, Expected to vest | $ $ 6,706
Performance shares  
Restricted Stock Outstanding  
Granted (in shares) 1
Restricted Stock Outstanding, Weighted-Average Exercise Price  
Granted (in dollars per share) | $ / shares $ 195.67
v3.24.0.1
Stockholders' Equity - Share-based Payment Arrangement Expensed and Capitalized, Amount (Details)
$ in Millions
Jan. 31, 2024
USD ($)
Share-Based Payment Arrangement [Abstract]  
Fiscal 2025 $ 2,497
Fiscal 2026 1,664
Fiscal 2027 868
Fiscal 2028 227
Total stock-based compensation expense $ 5,256
v3.24.0.1
Stockholders' Equity - Common Stock (Details) - shares
shares in Millions
Jan. 31, 2024
Jan. 31, 2023
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Options outstanding (in shares) 12 23
Stock available for future grant or issuance (in shares) 60 73
Total shares available for future grant (in shares) 118  
2013 Equity Incentive Plan    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Stock available for future grant or issuance (in shares) 60  
2014 Inducement Plan    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Stock available for future grant or issuance (in shares) 1  
Amended and Restated 2004 Employee Stock Purchase Plan    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Stock available for future grant or issuance (in shares) 17  
Restricted stock    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Restricted stock awards and units and performance-based stock units outstanding (in shares) 28 29
v3.24.0.1
Income Taxes - Domestic and Foreign Components of Income Before Provision For (Benefit From) Income Taxes (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Income Tax Disclosure [Abstract]      
Domestic $ 4,045 $ 398 $ 1,338
Foreign 905 262 194
Income before provision for income taxes $ 4,950 $ 660 $ 1,532
v3.24.0.1
Income Taxes - Provisions For (Benefit From) (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Current:      
Federal $ 940 $ 173 $ 6
State 199 216 (16)
Foreign 417 397 352
Total 1,556 786 342
Deferred:      
Federal (640) (134) (181)
State (182) (203) (57)
Foreign 80 3 (16)
Total (742) (334) (254)
Provision for (benefit from) income taxes $ 814 $ 452 $ 88
v3.24.0.1
Income Taxes - Reconciliation of statutory Federal Income Tax Rate (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Income Tax Disclosure [Abstract]      
U.S. federal taxes at statutory rate $ 1,040 $ 139 $ 322
State, net of the federal benefit 19 29 (29)
Effects of non-U.S. operations 29 287 199
Tax credits (332) (239) (263)
Non-deductible expenses 43 94 83
Foreign-derived intangible income deduction (56) (55) 0
(Windfall)/shortfall related to share-based compensation (36) 31 (323)
Change in valuation allowance 101 171 101
Other, net 6 (5) (2)
Provision for (benefit from) income taxes $ 814 $ 452 $ 88
v3.24.0.1
Income Taxes - Narrative (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Tax Credit Carryforward [Line Items]      
Provision for income taxes $ 814 $ 452 $ 88
Operating loss carryforwards 168    
Research and development tax credits 259    
Valuation allowance 733 633  
Increase in unrecognized tax benefits 108 153 343
Unrecognized tax benefits which would affect the effective tax rate 1,700 1,500 1,300
Recognized interest and penalties related to unrecognized tax benefits 29 48 21
Accrued interest and penalties related to unrecognized tax benefits 136 $ 107 $ 58
Foreign Tax Authority      
Tax Credit Carryforward [Line Items]      
Tax credit carryforward 164    
California      
Tax Credit Carryforward [Line Items]      
Operating loss carryforwards 639    
Research and development tax credits 834    
State and Local Jurisdiction      
Tax Credit Carryforward [Line Items]      
Tax credit carryforward $ 98    
v3.24.0.1
Income Taxes - Components of Deferred Tax Assets and Liabilities (Details) - USD ($)
$ in Millions
Jan. 31, 2024
Jan. 31, 2023
Deferred tax assets:    
Losses and deductions carryforward $ 176 $ 268
Deferred stock-based compensation expense 219 312
Tax credits 760 1,055
Accrued liabilities 419 470
Intangible assets 1,899 1,976
Lease liabilities 818 912
Unearned revenue 37 78
Capitalized research & development 1,710 914
Other 81 86
Total deferred tax assets 6,119 6,071
Less valuation allowance (733) (633)
Deferred tax assets, net of valuation allowance 5,386 5,438
Deferred tax liabilities:    
Capitalized costs to obtain revenue contracts (873) (913)
Purchased intangible assets (1,030) (1,500)
Depreciation and amortization (263) (304)
Basis difference on strategic and other investments (181) (250)
Lease right-of-use assets (636) (767)
Total deferred tax liabilities (2,983) (3,734)
Net deferred tax assets (liabilities) $ 2,403 $ 1,704
v3.24.0.1
Income Taxes - Unrecognized Tax Benefits (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]      
Beginning of period $ 1,975 $ 1,822 $ 1,479
Tax positions taken in prior period, gross increases 53 53 25
Tax positions taken in prior period, gross decreases (85) (45) (27)
Tax positions taken in current period, gross increases 287 227 358
Settlements (21) (40) 0
Lapse of statute of limitations (104) (12) (7)
Currency translation effect (22) (30) (6)
End of period $ 2,083 $ 1,975 $ 1,822
v3.24.0.1
Net Income Per Share - Reconciliation of Denominator Used in Calculation of Basic and Diluted Earnings Per Share (Details) - USD ($)
shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Numerator:      
Net income $ 4,136 $ 208 $ 1,444
Denominator:      
Weighted-average shares outstanding for basic earnings per share (in shares) 974 992 955
Dilutive effect of employee stock awards (in shares) 10 5 19
Adjusted weighted-average shares outstanding and assumed conversions for diluted earnings per share (in shares) 984 997 974
v3.24.0.1
Net Income Per Share - Shares Excluded from Diluted Earnings Per Share (Details) - shares
shares in Millions
 12 Months Ended
Jan. 31, 2024
Jan. 31, 2023
Jan. 31, 2022
Employee stock awards      
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]      
Anti-dilutive securities excluded (in shares) 13 39 4
v3.24.0.1
Legal Proceedings and Claims (Details)
 1 Months Ended
Sep. 30, 2019
lawsuit
Slack Litigation  
Loss Contingencies [Line Items]  
Number of claims filed 7
v3.24.0.1
Subsequent Events (Details) - Subsequent Event - USD ($)
$ / shares in Units, $ in Millions
 1 Months Ended
Feb. 28, 2024
Feb. 29, 2024
Subsequent Event [Line Items]    
Dividends declared (in dollars per share) $ 0.40  
Spiff, Inc.    
Subsequent Event [Line Items]    
Consideration transferred   $ 429
Total cash consideration   $ 374