SALESFORCE, INC., 10-K filed on 3/8/2023
Annual Report
v3.22.4
Cover - USD ($)
shares in Millions, $ in Billions
 12 Months Ended
Jan. 31, 2023
Mar. 07, 2023
Jul. 31, 2022
Cover [Abstract]      
Document Type 10-K    
Document Annual Report true    
Document Period End Date Jan. 31, 2023    
Current Fiscal Year End Date --01-31    
Document Transition Report false    
Entity File Number 001-32224    
Entity Registrant Name Salesforce, Inc.    
Entity Incorporation, State or Country Code DE    
Entity Tax Identification Number 94-3320693    
Entity Address, Address Line One Salesforce Tower    
Entity Address, Address Line Two 415 Mission Street, 3rd Fl    
Entity Address, City or Town San Francisco    
Entity Address, State or Province CA    
Entity Address, Postal Zip Code 94105    
City Area Code 415    
Local Phone Number 901-7000    
Title of 12(b) Security Common Stock, par value $0.001 per share    
Trading Symbol CRM    
Security Exchange Name NYSE    
Entity Well-known Seasoned Issuer Yes    
Entity Voluntary Filers No    
Entity Current Reporting Status Yes    
Entity Interactive Data Current Yes    
Entity Filer Category Large Accelerated Filer    
Entity Small Business false    
Entity Emerging Growth Company false    
ICFR Auditor Attestation Flag true    
Entity Shell Company false    
Entity Public Float     $ 164.4
Entity Common Stock, Shares Outstanding   1,000  
Documents Incorporated by Reference Portions of the Registrant’s definitive proxy statement for its 2023 Annual Meeting of Stockholders (the “Proxy Statement”), to be filed within 120 days of the Registrant’s fiscal year ended January 31, 2023, are incorporated by reference in Part III of this Report on Form 10-K. Except with respect to information specifically incorporated by reference in this Form 10-K, the Proxy Statement is not deemed to be filed as part of this Form 10-K.    
Entity Central Index Key 0001108524    
Amendment Flag false    
Document Fiscal Period Focus FY    
Document Fiscal Year Focus 2023    
v3.22.4
Audit Information
 12 Months Ended
Jan. 31, 2023
Audit Information [Abstract]  
Auditor Firm ID 42
Auditor Name Ernst & Young LLP
Auditor Location San Francisco, California
v3.22.4
Consolidated Balance Sheets - USD ($)
$ in Millions
Jan. 31, 2023
Jan. 31, 2022
Current assets:    
Cash and cash equivalents $ 7,016 $ 5,464
Marketable securities 5,492 5,073
Accounts receivable, net 10,755 9,739
Costs capitalized to obtain revenue contracts, net 1,776 1,454
Prepaid expenses and other current assets 1,356 1,120
Total current assets 26,395 22,850
Property and equipment, net 3,702 2,815
Operating lease right-of-use assets, net 2,890 2,880
Noncurrent costs capitalized to obtain revenue contracts, net 2,697 2,342
Strategic investments 4,672 4,784
Goodwill 48,568 47,937
Intangible assets acquired through business combinations, net 7,125 8,978
Deferred tax assets and other assets, net 2,800 2,623
Total assets 98,849 95,209
Current liabilities:    
Accounts payable, accrued expenses and other liabilities 6,743 5,470
Operating lease liabilities, current 590 686
Unearned revenue 17,376 15,628
Debt, current 1,182 4
Total current liabilities 25,891 21,788
Noncurrent debt 9,419 10,592
Noncurrent operating lease liabilities 2,897 2,703
Other noncurrent liabilities 2,283 1,995
Total liabilities 40,490 37,078
Commitments and contingencies (See Notes 6 and 14)
Stockholders’ equity:    
Preferred stock, $0.001 par value; 5 shares authorized and none issued and outstanding 0 0
Common stock, $0.001 par value; 1,600 shares authorized, 1,009 and 989 issued and outstanding at January 31, 2023 and 2022, respectively 1 1
Treasury stock, at cost (4,000) 0
Additional paid-in capital 55,047 50,919
Accumulated other comprehensive loss (274) (166)
Retained earnings 7,585 7,377
Total stockholders’ equity 58,359 58,131
Total liabilities and stockholders’ equity $ 98,849 $ 95,209
v3.22.4
Consolidated Balance Sheets (Parenthetical) - $ / shares
Jan. 31, 2023
Jan. 31, 2022
Statement of Financial Position [Abstract]    
Preferred stock, par value (in dollars per share) $ 0.001 $ 0.001
Preferred stock, shares authorized (in shares) 5,000,000 5,000,000
Preferred stock, shares issued (in shares) 0 0
Preferred stock, shares outstanding (in shares) 0 0
Common stock, par value (in dollars per share) $ 0.001 $ 0.001
Common stock, shares authorized (in shares) 1,600,000,000 1,600,000,000
Common stock, shares issued (in shares) 1,009,000,000 989,000,000
Common stock, shares outstanding (in shares) 1,009,000,000 989,000,000
v3.22.4
Consolidated Statements of Operations - USD ($)
shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Revenues:      
Total revenues $ 31,352 $ 26,492 $ 21,252
Cost of revenues:      
Total cost of revenues [1],[2] 8,360 7,026 5,438
Gross profit 22,992 19,466 15,814
Operating expenses:      
Research and development [1],[2] 5,055 4,465 3,598
Marketing and sales [1],[2] 13,526 11,855 9,674
General and administrative [1],[2] 2,553 2,598 2,087
Restructuring (Note 10) [1],[2] 828 0 0
Total operating expenses [1],[2] 21,962 18,918 15,359
Income from operations 1,030 548 455
Gains (losses) on strategic investments, net (239) 1,211 2,170
Other expense (131) (227) (64)
Income before benefit from (provision for) income taxes 660 1,532 2,561
Benefit from (provision for) income taxes [3] (452) (88) 1,511
Net income $ 208 $ 1,444 $ 4,072
Basic net income per share (in dollars per share) $ 0.21 $ 1.51 $ 4.48
Diluted net income per share (in dollars per share) $ 0.21 $ 1.48 $ 4.38
Shares used in computing basic net income per share (in shares) 992 955 908
Shares used in computing diluted net income per share (in shares) 997 974 930
Subscription and support      
Revenues:      
Total revenues $ 29,021 $ 24,657 $ 19,976
Cost of revenues:      
Total cost of revenues [1],[2] 5,821 5,059 4,154
Professional services and other      
Revenues:      
Total revenues 2,331 1,835 1,276
Cost of revenues:      
Total cost of revenues [1],[2] $ 2,539 $ 1,967 $ 1,284
[1] Amounts include amortization of intangible assets acquired through business combinations, as follows:
Fiscal Year Ended January 31,
202320222021
Cost of revenues$1,035 $897 $662 
Marketing and sales916 727 459 
[2] Amounts include stock-based compensation expense, as follows:
 Fiscal Year Ended January 31,
 202320222021
Cost of revenues$499 $386 $241 
Research and development1,136 918 703 
Marketing and sales1,256 1,104 941 
General and administrative368 371 305 
Restructuring 20 0 0 
[3] During fiscal 2021, the Company recorded approximately $2.0 billion of a one-time benefit from a discrete tax item related to the recognition of deferred tax assets resulting from an intra-entity transfer of intangible property.
v3.22.4
Consolidated Statements of Operations (Parenthetical) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Stock-based expenses $ 3,279 $ 2,779 $ 2,190
Discrete tax benefit     2,000
Cost of revenues      
Amortization of intangibles acquired through business combinations 1,035 897 662
Stock-based expenses 499 386 241
Marketing and sales      
Amortization of intangibles acquired through business combinations 916 727 459
Stock-based expenses 1,256 1,104 941
Research and development      
Stock-based expenses 1,136 918 703
General and administrative      
Stock-based expenses 368 371 305
Restructuring      
Stock-based expenses $ 20 $ 0 $ 0
v3.22.4
Consolidated Statements of Comprehensive Income - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Statement of Comprehensive Income [Abstract]      
Net income $ 208 $ 1,444 $ 4,072
Other comprehensive income (loss), net of reclassification adjustments:      
Foreign currency translation and other gains (losses) (35) (55) 40
Unrealized gains (losses) on marketable securities and privately held debt securities (94) (83) 15
Other comprehensive income (loss), before tax (129) (138) 55
Tax effect 21 14 (4)
Other comprehensive income (loss), net (108) (124) 51
Comprehensive income $ 100 $ 1,320 $ 4,123
v3.22.4
Consolidated Statements of Stockholders’ Equity - USD ($)
shares in Millions, $ in Millions
Total
Common Stock
Treasury Stock
Additional Paid-in Capital
Accumulated Other Comprehensive Loss
Retained Earnings
Beginning balance (in shares) at Jan. 31, 2020   893        
Beginning balance at Jan. 31, 2020 $ 33,885 $ 1 $ 0 $ 32,116 $ (93) $ 1,861
Beginning balance (in shares) at Jan. 31, 2020     0      
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Common stock issued (in shares)   26        
Common stock issued 1,295     1,295    
Stock-based compensation expense 2,190     2,190    
Other comprehensive loss, net of tax 51       51  
Net income 4,072         4,072
Ending balance (in shares) at Jan. 31, 2021   919        
Ending balance at Jan. 31, 2021 41,493 $ 1 $ 0 35,601 (42) 5,933
Ending balance (in shares) at Jan. 31, 2021     0      
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Common stock issued (in shares)   24        
Common stock issued 1,270     1,270    
Shares issued related to business combinations (in shares)   46        
Shares issued related to business combinations 11,269     11,269    
Stock-based compensation expense 2,779     2,779    
Other comprehensive loss, net of tax (124)       (124)  
Net income 1,444         1,444
Ending balance (in shares) at Jan. 31, 2022   989        
Ending balance at Jan. 31, 2022 58,131 $ 1 $ 0 50,919 (166) 7,377
Ending balance (in shares) at Jan. 31, 2022     0      
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Common stock issued (in shares)   20        
Common stock issued 849     849    
Common stock repurchased (in shares)     (28)      
Common stock repurchased (4,000)   $ (4,000)      
Stock-based compensation expense 3,279     3,279    
Other comprehensive loss, net of tax (108)       (108)  
Net income 208         208
Ending balance (in shares) at Jan. 31, 2023   1,009        
Ending balance at Jan. 31, 2023 $ 58,359 $ 1 $ (4,000) $ 55,047 $ (274) $ 7,585
Ending balance (in shares) at Jan. 31, 2023     (28)      
v3.22.4
Consolidated Statements of Cash Flows - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Operating activities:      
Net income $ 208 $ 1,444 $ 4,072
Adjustments to reconcile net income to net cash provided by operating activities:      
Depreciation and amortization [1] 3,786 3,298 2,846
Amortization of costs capitalized to obtain revenue contracts, net 1,668 1,348 1,058
Stock-based compensation expense 3,279 2,779 2,190
(Gains) losses on strategic investments, net 239 (1,211) (2,170)
Tax benefit from intra-entity transfer of intangible property 0 0 (2,003)
Changes in assets and liabilities, net of business combinations:      
Accounts receivable, net (995) (1,824) (1,556)
Costs capitalized to obtain revenue contracts, net (2,345) (2,283) (1,645)
Prepaid expenses and other current assets and other assets (302) 114 (133)
Accounts payable and accrued expenses and other liabilities 528 507 1,100
Operating lease liabilities (699) (801) (830)
Unearned revenue 1,744 2,629 1,872
Net cash provided by operating activities 7,111 6,000 4,801
Investing activities:      
Business combinations, net of cash acquired (439) (14,876) (1,281)
Purchases of strategic investments (550) (1,718) (1,069)
Sales of strategic investments 355 2,201 1,051
Purchases of marketable securities (4,777) (5,674) (4,833)
Sales of marketable securities 1,771 4,179 1,836
Maturities of marketable securities 2,449 2,069 1,035
Capital expenditures (798) (717) (710)
Net cash used in investing activities (1,989) (14,536) (3,971)
Financing activities:      
Proceeds from issuance of debt, net of issuance costs 0 7,906 (20)
Repayments of Slack Convertible Notes, net of capped call proceeds 0 (1,197) 0
Repurchases of common stock (4,000) 0 0
Proceeds from employee stock plans 861 1,289 1,321
Principal payments on financing obligations (419) (156) (103)
Repayments of debt (4) (4) (4)
Net cash provided by (used in) financing activities (3,562) 7,838 1,194
Effect of exchange rate changes (8) (33) 26
Net increase (decrease) in cash and cash equivalents 1,552 (731) 2,050
Cash and cash equivalents, beginning of period 5,464 6,195 4,145
Cash and cash equivalents, end of period 7,016 5,464 6,195
Cash paid during the period for:      
Interest 275 187 96
Income taxes, net of tax refunds 510 196 216
Non-cash investing and financing activities:      
Fair value of equity awards assumed 7 205 6
Fair value of common stock issued as consideration for business combinations $ 0 $ 11,064 $ 0
[1]     Includes amortization of intangible assets acquired through business combinations, depreciation of fixed assets and amortization of right of use assets.
v3.22.4
Summary of Business and Significant Accounting Policies
 12 Months Ended
Jan. 31, 2023
Accounting Policies [Abstract]  
Summary of Business and Significant Accounting Policies Summary of Business and Significant Accounting Policies
Description of Business
Salesforce, Inc. (the “Company”) is a global leader in customer relationship management technology that brings companies and customers together. With the Customer 360 platform, the Company delivers a single source of truth, connecting customer data across systems, apps and devices to help companies sell, service, market and conduct commerce from anywhere. Since its founding in 1999, Salesforce has pioneered innovations in cloud, mobile, social, analytics and artificial intelligence, enabling companies of every size and industry to transform their businesses in the all-digital, work-from-anywhere era. In March 2022, the Company changed its corporate name from salesforce.com, inc. to Salesforce, Inc.
Fiscal Year
The Company’s fiscal year ends on January 31. References to fiscal 2023, for example, refer to the fiscal year ended January 31, 2023.
Use of Estimates
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions in the Company’s consolidated financial statements and notes thereto.
Significant estimates and assumptions made by management include the determination of:
•the fair value of assets acquired and liabilities assumed for business combinations;
•the standalone selling price (“SSP”) of performance obligations for revenue contracts with multiple performance obligations;
•the valuation of privately-held strategic investments, including impairments;
•the recognition, measurement and valuation of current and deferred income taxes and uncertain tax positions;
•the average period of benefit associated with costs capitalized to obtain revenue contracts;
•the useful lives of intangible assets; and
•the fair value of certain stock awards issued.
Actual results could differ materially from those estimates. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, which forms the basis for making judgments about the carrying values of assets and liabilities.
Principles of Consolidation
The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.
Segments
The Company operates as one operating segment. Operating segments are defined as components of an enterprise for which separate financial information is evaluated regularly by the chief operating decision maker (“CODM”), in deciding how to allocate resources and assess performance. Over the past few years, the Company has completed a number of acquisitions which have allowed the Company to expand its offerings, presence and reach in various market segments of the enterprise cloud computing market. While the Company has offerings in multiple enterprise cloud computing market segments, including as a result of the Company's acquisitions, and operates in multiple countries, the Company’s business operates in one operating segment because most of the Company's service offerings operate on the Customer 360 Platform and are deployed in a nearly identical manner, and the Company’s CODM evaluates the Company’s financial information and resources, and assesses the performance of these resources, on a consolidated basis.
In January 2023, former co-CEO and Vice Chair of the Company’s Board of Directors, Bret Taylor, resigned his positions from the Company. Prior to his resignation, Mr. Taylor was identified as a co-CODM along with Marc Benioff, CEO and Chair of the Board. Upon Mr. Taylor’s resignation, Mr. Benioff assumed all Mr. Taylor’s responsibilities and, as of January, 31 2023, is the primary executive that evaluates the operating results of the Company to assess performance and allocate resources. Accordingly, the Company determined that the chief executive officer also serves as the CODM for the purposes of segment reporting. Despite the change in the chief operating decision maker, the Company determined no change to
segment reporting was necessary as there was no change in the components of the Company for which separate financial information is regularly evaluated.
Concentrations of Credit Risk, Significant Customers and Investments
The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, marketable securities and accounts receivable. The Company’s investment portfolio consists primarily of investment-grade securities, and per the Company’s policy, limits the amount of credit exposure to any one issuer. The Company monitors and manages the overall exposure of its cash balances to individual financial institutions on an ongoing basis. The Company does not require collateral for accounts receivable. The Company maintains an allowance for its doubtful accounts receivable due to estimated credit losses. This allowance is based upon historical loss patterns, the number of days that billings are past due, an evaluation of the potential risk of loss associated with delinquent accounts and current market conditions and reasonable and supportable forecasts of future economic conditions to inform adjustments to historical loss patterns. The Company records the allowance against bad debt expense through the consolidated statements of operations, included in general and administrative expense, up to the amount of revenues recognized to date. Any incremental allowance is recorded as an offset to unearned revenue on the consolidated balance sheets. Receivables are written off and charged against the recorded allowance when the Company has exhausted collection efforts without success.
No single customer accounted for more than five percent of accounts receivable at January 31, 2023 and January 31, 2022. No single customer accounted for five percent or more of total revenue during fiscal 2023, 2022 and 2021. As of January 31, 2023 and January 31, 2022, assets located outside the Americas were 15 percent and 13 percent of total assets, respectively. As of January 31, 2023 and January 31, 2022, assets located in the United States were 83 percent and 86 percent of total assets, respectively.
The Company is also exposed to concentrations of risk in its strategic investment portfolio, including within specific industries, as the Company primarily invests in enterprise cloud companies, technology startups and system integrators. As of January 31, 2023, the Company held two investments, both privately held, with carrying values that were individually greater than five percent of its total strategic investments portfolio and represented 16 percent of the portfolio in aggregate. As of January 31, 2022, the Company held two investments, both privately held, with carrying values that were individually greater than five percent of its strategic investment portfolio and represented 21 percent of the portfolio in aggregate.
Revenue Recognition
The Company derives its revenues from two sources: subscription and support revenues and professional services and other revenues. Subscription and support revenues include subscription fees from customers accessing the Company’s enterprise cloud computing services (collectively, “Cloud Services”), software license revenues from the sales of term and perpetual licenses and support revenues from the sales of support and updates beyond the basic subscription fees or related to the sales of software licenses. Professional services and other revenues include professional and advisory services for process mapping, project management and implementation services and training services.
Revenue is recognized upon transfer of control of promised products and services to customers in an amount that reflects the consideration the Company expects to receive in exchange for those products or services. If the consideration promised in a contract includes a variable amount, for example, overage fees, contingent fees or service level penalties, the Company includes an estimate of the amount it expects to receive for the total transaction price if it is probable that a significant reversal of cumulative revenue recognized will not occur.
The Company determines the amount of revenue to be recognized through the application of the following steps:
•identification of the contract, or contracts, with a customer;
•identification of the performance obligations in the contract;
•determination of the transaction price;
•allocation of the transaction price to the performance obligations in the contract; and
•recognition of revenue when or as the Company satisfies the performance obligations.
Subscription and Support Revenues
Subscription and support revenues are comprised of fees that provide customers with access to Cloud Services, software licenses and related support and updates during the term of the arrangement.
Cloud Services allow customers to use the Company's multi-tenant software without taking possession of the software. Revenue is generally recognized ratably over the contract term. Substantially all of the Company’s subscription service arrangements are non-cancelable and do not contain refund-type provisions.
Subscription and support revenues also include revenues associated with term and perpetual software licenses that provide the customer with a right to use the software as it exists when made available. Revenues from term and perpetual
software licenses are generally recognized at the point in time when the software is made available to the customer. Revenue from software support and updates is recognized as the support and updates are provided, which is generally ratably over the contract term.
The Company typically invoices its customers annually and its payment terms provide that customers pay within 30 days of invoice. Amounts that have been invoiced are recorded in accounts receivable and in unearned revenue or revenue, depending on whether transfer of control to customers has occurred.
Professional Services and Other Revenues
The Company’s professional services contracts are either on a time and materials, fixed price or subscription basis. These revenues are recognized as the services are rendered for time and materials contracts, on a proportional performance basis for fixed price contracts or ratably over the contract term for subscription professional services contracts. Other revenues consist primarily of training revenues recognized as such services are performed.
Significant Judgments - Contracts with Multiple Performance Obligations
The Company enters into contracts with its customers that may include promises to transfer multiple performance obligations such as Cloud Services, software licenses, support and updates and professional services. A performance obligation is a promise in a contract with a customer to transfer products or services that are concluded to be distinct. Determining whether products and services are distinct performance obligations that should be accounted for separately or combined as one unit of accounting may require significant judgment.
Cloud Services, software licenses and support and updates services are generally concluded to be distinct because such offerings are often sold separately. In determining whether professional services are distinct, the Company considers the following factors for each professional services agreement: availability of the services from other vendors, the nature of the professional services, the timing of when the professional services contract was signed in comparison to the subscription start date and the contractual dependence of the service on the customer’s satisfaction with the professional services work. To date, the Company has concluded that professional services included in contracts with multiple performance obligations are distinct.
The Company allocates the transaction price to each performance obligation on a relative SSP basis. The SSP is the price at which the Company would sell a promised product or service separately to a customer. Judgment is required to determine the SSP for each distinct performance obligation.
The Company determines SSP by considering its overall pricing objectives and market conditions. Significant pricing practices taken into consideration include the Company’s discounting practices, the size and volume of the Company’s transactions, the customer demographic, the geographic area where services are sold, price lists, the Company's go-to-market strategy, historical and current sales and contract prices. In instances where the Company does not sell or price a product or service separately, the Company determines SSP using information that may include market conditions or other observable inputs. As the Company’s go-to-market strategies evolve, the Company may modify its pricing practices in the future, which could result in changes to SSP.
In certain cases, the Company is able to establish SSP based on observable prices of products or services sold or priced separately in comparable circumstances to similar customers. The Company uses a single amount to estimate SSP when indicated by the distribution of its observable prices.
Alternatively, the Company uses a range of amounts to estimate SSP when the pricing practices or distribution of the observable prices is highly variable. The Company typically has more than one SSP for individual products and services due to the stratification of those products and services by customer size and geography.
Costs Capitalized to Obtain Revenue Contracts
The Company capitalizes incremental costs of obtaining revenue contracts related to non-cancelable Cloud Services subscription, ongoing Cloud Services support and license support and updates. For contracts with on-premises software licenses where revenue is recognized upfront when the software is made available to the customer, costs allocable to those licenses are expensed as they are incurred. Capitalized amounts consist primarily of sales commissions paid to the Company’s direct sales force. Capitalized amounts also include (1) amounts paid to employees other than the direct sales force who earn incentive payouts under annual compensation plans that are tied to the value of contracts acquired, (2) commissions paid to employees upon renewals of subscription and support contracts, (3) the associated payroll taxes and fringe benefit costs associated with the payments to the Company’s employees and (4) to a lesser extent, success fees paid to partners in emerging markets where the Company has a limited presence.
Costs capitalized related to new revenue contracts are amortized on a straight-line basis over four years, which is longer than the typical initial contract period, but reflects the estimated average period of benefit, including expected contract renewals. In arriving at this average period of benefit, the Company evaluated both qualitative and quantitative factors which
included the estimated life cycles of its offerings and its customer attrition. Additionally, the Company amortizes capitalized costs for renewals and success fees paid to partners over two years.
The capitalized amounts are recoverable through future revenue streams under all non-cancelable customer contracts. The Company periodically evaluates whether there have been any changes in its business, the market conditions in which it operates or other events which would indicate that its amortization period should be changed or if there are potential indicators of impairment.
Amortization of capitalized costs to obtain revenue contracts is included in marketing and sales expense in the accompanying consolidated statements of operations. There were no impairments of costs to obtain revenue contracts for fiscal 2023 and 2022.
Cash and Cash Equivalents
The Company considers all highly liquid investments purchased with an original maturity of three months or less to be cash equivalents. Cash and cash equivalents are stated at fair value.
Marketable Securities
The Company considers all of its marketable debt securities as available for use in current operations, including those with maturity dates beyond one year, and therefore classifies these securities within current assets on the consolidated balance sheets. Securities are classified as available for sale and are carried at fair value, with the change in unrealized gains and losses, net of tax, reported as a separate component on the consolidated statements of comprehensive income until realized. Fair value is determined based on quoted market rates when observable or utilizing data points that are observable, such as quoted prices, interest rates and yield curves. Securities with an amortized cost basis in excess of estimated fair value are assessed to determine what amount of the excess, if any, is caused by expected credit losses. Expected credit losses on securities are recognized in other expense, net on the consolidated statements of operations, and any remaining unrealized losses, net of taxes, are included in accumulated other comprehensive loss in stockholders' equity. For the purposes of computing realized and unrealized gains and losses, the cost of securities sold is based on the specific-identification method. Interest on securities classified as available for sale is included as a component of investment income within other expense on the consolidated statements of operations.
Strategic Investments
The Company holds strategic investments in privately held debt and equity securities and publicly held equity securities in which the Company does not have a controlling interest.
Privately held equity securities where the Company does not have a controlling financial interest in but does exercise significant influence over the investee are accounted for under the equity method. Privately held equity securities not accounted for under the equity method are recorded at cost and adjusted for observable transactions for same or similar investments of the same issuer or impairment events (referred to as the measurement alternative). All gains and losses on privately held equity securities, realized and unrealized, are recorded through gains (losses) on strategic investments, net on the consolidated statements of operations. Privately held debt securities are recorded at fair value with changes in fair value recorded through accumulated other comprehensive loss on the consolidated balance sheet.
Valuations of privately held securities are inherently complex and require judgment due to the lack of readily available market data. The carrying value is not adjusted for the Company's privately held equity securities if there are no observable price changes in a same or similar security from the same issuer or if there are no identified events or changes in circumstances that may indicate impairment, as discussed below. In determining the estimated fair value of its strategic investments in privately held companies, the Company utilizes the most recent data available to the Company. The Company assesses its privately held debt and equity securities in its strategic investment portfolio at least quarterly for impairment. The Company’s impairment analysis encompasses an assessment of both qualitative and quantitative factors, including the investee's financial metrics, market acceptance of the investee's product or technology and the rate at which the investee is using its cash. If the investment is considered impaired, the Company recognizes an impairment through the consolidated statements of operations and establishes a new carrying value for the investment.
Publicly held equity securities are measured at fair value with changes recorded through gains on strategic investments, net on the consolidated statements of operations.
The Company may enter into strategic investments or other investments that are considered variable interest entities (“VIEs”). If the Company is a primary beneficiary of a VIE, it is required to consolidate the entity. To determine if the Company is the primary beneficiary of a VIE, the Company evaluates whether it has (1) the power to direct the activities that most significantly impact the VIE’s economic performance, and (2) the obligation to absorb losses or the right to receive benefits from the VIE that could potentially be significant to the VIE. The assessment of whether the Company is the primary beneficiary of its VIE investments requires significant assumptions and judgments. VIEs that are not consolidated are
accounted for under the measurement alternative, equity method, amortized cost, or other appropriate methodology based on the nature of the interest held.
Fair Value Measurement
The Company measures its cash and cash equivalents, marketable securities, publicly held equity securities and foreign currency derivative contracts at fair value. In addition, the Company measures certain of its strategic investments, including its privately held debt securities and privately held equity securities, at fair value on a nonrecurring basis when there has been an observable price change in a same or similar security. The additional disclosures regarding the Company’s fair value measurements are included in Note 4 “Fair Value Measurement.”
Derivative Financial Instruments
The Company enters into foreign currency derivative contracts with financial institutions to reduce foreign exchange risk associated with intercompany transactions and other monetary assets or liabilities denominated in currencies other than the functional currency of a subsidiary. The Company uses forward currency derivative contracts, which are not designated as hedging instruments, to minimize the Company’s exposure to balances primarily denominated in the Euro, British Pound Sterling, Canadian Dollar, Australian Dollar, Brazilian Real and Japanese Yen. The Company’s derivative financial instruments program is not designated for trading or speculative purposes. The Company generally enters into master netting arrangements with the financial institutions with which it contracts for such derivatives, which permit net settlement of transactions with the same counterparty, thereby reducing risk of credit-related losses from a financial institutions' nonperformance. While the contract or notional amount is often used to express the volume of foreign currency derivative contracts, the amounts potentially subject to credit risk are generally limited to the amounts, if any, by which the counterparties’ obligations under the agreements exceed the obligations of the Company to the counterparties. The notional amount of foreign currency derivative contracts as of January 31, 2023 and January 31, 2022 was $6.0 billion and $6.1 billion, respectively.
Outstanding foreign currency derivative contracts are recorded at fair value on the condensed consolidated balance sheets. Unrealized gains or losses due to changes in the fair value of these derivative contracts, as well as realized gains or losses from their net settlement, are recognized as other expense consistent with the offsetting gains or losses resulting from the remeasurement or settlement of the underlying foreign currency denominated receivables and payables.
Property and Equipment
Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the estimated useful lives of those assets as follows:
Buildings and building improvements
10 to 40 years
Computers, equipment and software
3 to 5 years
Furniture and fixtures5 years
Leasehold improvements
Shorter of the estimated lease term or 10 years
The Company estimates the useful lives of property and equipment upon initial recognition and periodically evaluates the useful lives and whether events or changes in circumstances warrant a revision to the useful lives.
When assets are retired or otherwise disposed of, the cost and accumulated depreciation and amortization are removed from their respective accounts and any loss on such retirement is reflected in operating expenses.
Leases
The Company determines if an arrangement is a lease at inception and classifies its leases at commencement. Operating leases are included in operating lease right-of-use (“ROU”) assets and current and noncurrent operating lease liabilities on the Company’s consolidated balance sheets. Assets recognized from finance leases (also referred to as ROU assets) are included in property and equipment, accrued expenses and other liabilities and other noncurrent liabilities, respectively, on the Company’s consolidated balance sheets. ROU assets represent the Company's right to use an underlying asset for the lease term. The corresponding lease liabilities represent its obligation to make lease payments arising from the lease. The Company does not recognize ROU assets or lease liabilities for leases with a term of 12 months or less for any asset classes.
Lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement, net of any future tenant incentives. The Company has lease agreements which contain both lease and non-lease components, which it has elected to combine for all asset classes. As such, minimum lease payments include fixed payments for non-lease components within a lease agreement, but exclude variable lease payments not dependent on an index or rate, such as common area maintenance, operating expenses, utilities, or other costs that are subject to fluctuation from period to period. The Company’s lease terms may include options to extend or terminate the lease. Periods beyond the noncancellable term of the lease are included in the measurement of the lease liability when it is reasonably certain that the Company will exercise the
associated extension option or waive the termination option. The Company reassesses the lease term if and when a significant event or change in circumstances occurs within the control of the Company. As most of the Company’s leases do not provide an implicit rate, the net present value of future minimum lease payments is determined using the Company’s incremental borrowing rate. The Company's incremental borrowing rate is an estimate of the interest rate the Company would have to pay to borrow on a collateralized basis with similar terms and payments, in the economic environment where the leased asset is located.
The lease ROU asset is recognized based on the lease liability, adjusted for any rent payments or initial direct costs incurred or tenant incentives received prior to commencement.
Lease expenses for minimum lease payments for operating leases, which includes amortization expense of ROU assets, are recognized on a straight-line basis over the lease term. Amortization expense of finance lease ROU assets is recognized on a straight-line basis over the lease term, and interest expense for finance lease liabilities is recognized based on the incremental borrowing rate. Expense for variable lease payments are recognized as incurred.
On the lease commencement date, the Company also establishes assets and liabilities for the present value of estimated future costs to retire long-lived assets at the termination or expiration of a lease. Such assets are included in property and equipment, net and are amortized over the lease term to operating expense.
The Company has entered into subleases or has made decisions and taken actions to exit and sublease certain unoccupied leased office space. Similar to other long-lived assets discussed below, management tests ROU assets for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. For leased assets, such circumstances would include the decision to leave a leased facility prior to the end of the minimum lease term or subleases for which estimated cash flows do not fully cover the costs of the associated lease.
Intangible Assets Acquired through Business Combinations
Intangible assets are amortized over their estimated useful lives. Each period, the Company evaluates the estimated remaining useful life of its intangible assets and whether events or changes in circumstances warrant a revision to the remaining period of amortization. Management tests for impairment whenever events or changes in circumstances occur that could impact the recoverability of these assets.
Impairment Assessment
The Company evaluates intangible assets and other long-lived assets for possible impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. This includes but is not limited to significant adverse changes in business climate, market conditions or other events that indicate an asset's carrying amount may not be recoverable. Recoverability of these assets is measured by comparing the carrying amount of each asset to the future undiscounted cash flows the asset is expected to generate. If the undiscounted cash flows used in the test for recoverability are less than the carrying amount of these assets, the carrying amount of such assets is reduced to fair value.
The Company evaluates and tests the recoverability of its goodwill for impairment at least annually during its fourth quarter of each fiscal year or more often if and when circumstances indicate that goodwill may not be recoverable.
Business Combinations
The Company uses its best estimates and assumptions to assign fair value to the tangible and intangible assets acquired and liabilities assumed at the acquisition date. The Company’s estimates are inherently uncertain and subject to refinement. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the fair value of these tangible and intangible assets acquired and liabilities assumed, with the corresponding offset to goodwill. In addition, uncertain tax positions, tax-related valuation allowances and pre-acquisition contingencies are initially recorded in connection with a business combination as of the acquisition date. The Company continues to collect information and reevaluates these estimates and assumptions quarterly and records any adjustments to the Company’s preliminary estimates to goodwill provided that the Company is within the measurement period. Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company’s consolidated statements of operations.
In the event the Company acquires an entity with which the Company has a preexisting relationship, the Company will generally recognize a gain or loss to settle that relationship as of the acquisition date within operating income on the consolidated statements of operations. In the event that the Company acquires an entity in which the Company previously held a strategic investment, the difference between the fair value of the shares as of the date of the acquisition and the carrying value of the strategic investment is recorded as a gain or loss and recorded within net gains (losses) on strategic investments in the consolidated statements of operations.
Restructuring
The Company generally recognizes employee severance costs when payments are probable and amounts are estimable or when notification occurs, depending on the region an employee works. Costs related to contracts without future benefit or contract termination are recognized at the earlier of the contract termination or the cease-use dates. Other exit-related costs are recognized as incurred.
Stock-Based Compensation Expense
Stock-based compensation expense is measured based on grant date at fair value using the Black-Scholes option pricing model for stock options and the grant date closing stock price for restricted stock awards. The Company recognizes stock-based compensation expense related to stock options and restricted stock awards on a straight-line basis, net of estimated forfeitures, over the requisite service period of the awards, which is generally the vesting term of four years. The estimated forfeiture rate applied is based on historical forfeiture rates.
Stock-based compensation expense related to the Company’s Amended and Restated 2004 Employee Stock Purchase Plan (“ESPP” or “2004 Employee Stock Purchase Plan”) is measured based on grant date at fair value using the Black-Scholes option pricing model. The Company recognizes stock-based compensation expense related to shares issued pursuant to the 2004 Employee Stock Purchase Plan on a straight-line basis over the offering period, which is 12 months. The ESPP allows employees to purchase shares of the Company's common stock at a 15 percent discount from the lower of the Company’s stock price on (i) the first day of the offering period or on (ii) the last day of the purchase period and also allows employees to reduce their percentage election once during a six-month purchase period (December 15 and June 15 of each fiscal year), but not increase that election until the next one-year offering period. The ESPP also includes a reset provision for the purchase price if the stock price on the purchase date is less than the stock price on the offering date.
Stock-based compensation expense related to performance share grants, which are awarded to executive officers and other members of senior management and vest, if at all, based on the Company’s performance over a three-year period relative to the Nasdaq 100. Performance share grants are measured based on grant date at fair value using a Monte Carlo simulation model and expensed on a straight-line basis, net of estimated forfeitures, over the service period of the awards, which is generally the vesting term of three years.
The Company, at times, grants unvested restricted shares to employee stockholders of certain acquired companies in lieu of cash consideration. These awards are generally subject to continued post-acquisition employment. Therefore, the Company accounts for them as post-acquisition stock-based compensation expense. The Company recognizes stock-based compensation expense equal to the grant date fair value of the restricted stock awards, based on the closing stock price on grant date, on a straight-line basis over the requisite service period of the awards, which is generally four years. 
Advertising Expenses
Advertising is expensed as incurred. Advertising expense was $1.0 billion, $1.0 billion and $0.8 billion for fiscal 2023, 2022 and 2021, respectively.
Income Taxes
The Company uses the asset and liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are determined based on temporary differences between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. The effect on deferred tax assets and liabilities of a change in tax laws is recognized in the consolidated statements of operations in the period that includes the enactment date.
The Company’s tax positions are subject to income tax audits by multiple tax jurisdictions throughout the world. The Company recognizes the tax benefit of an uncertain tax position only if it is more likely than not that the position is sustainable upon examination by the taxing authority, solely based on its technical merits. The tax benefit recognized is measured as the largest amount of benefit which is greater than 50 percent likely to be realized upon settlement with the taxing authority. The Company recognizes interest accrued and penalties related to unrecognized tax benefits in the income tax provision.
Valuation allowances are established when necessary to reduce deferred tax assets to the amounts that are more likely than not expected to be realized based on the weighting of positive and negative evidence. Future realization of deferred tax assets ultimately depends on the existence of sufficient taxable income of the appropriate character (for example, ordinary income or capital gain) within the carryback or carryforward periods available under the applicable tax law. The Company regularly reviews the deferred tax assets for recoverability based on historical taxable income, projected future taxable income, the expected timing of the reversals of existing temporary differences and tax planning strategies. The Company’s judgments regarding future profitability may change due to many factors, including future market conditions and the ability to successfully execute its business plans. Should there be a change in the ability to recover deferred tax assets, the tax provision would increase or decrease in the period in which the assessment is changed.
Foreign Currency Translation
The functional currency of the Company’s major foreign subsidiaries is generally the local currency. All assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the exchange rate on the balance sheet date. Revenues and expenses are translated at the average exchange rate during the period. Equity transactions are translated using historical exchange rates. Adjustments resulting from translating foreign functional currency financial statements into U.S. dollars are recorded as a separate component on the consolidated statements of comprehensive income. Foreign currency transaction gains and losses are included in other income in the consolidated statements of operations for the period.
Warranties and Indemnification
The Company’s enterprise cloud computing services are typically warranted to perform in a manner consistent with general industry standards that are reasonably applicable and materially in accordance with the Company’s online help documentation under normal use and circumstances.
The Company’s arrangements generally include certain provisions for indemnifying customers against liabilities if its products or services infringe a third party’s intellectual property rights. To date, the Company has not incurred any material costs as a result of such obligations and has not accrued any material liabilities related to such obligations in the accompanying consolidated financial statements.
The Company has also agreed to indemnify its directors and executive officers for costs associated with any fees, expenses, judgments, fines and settlement amounts incurred by any of these persons in any action or proceeding to which any of those persons is, or is threatened to be, made a party by reason of the person’s service as a director or officer, including any action by the Company, arising out of that person’s services as the Company’s director or officer or that person’s services provided to any other company or enterprise at the Company’s request. The Company maintains director and officer insurance coverage that would generally enable the Company to recover a portion of any future amounts paid. The Company may also be subject to indemnification obligations by law with respect to the actions of its employees under certain circumstances and in certain jurisdictions.
New Accounting Pronouncement Adopted in Fiscal 2023
In October 2021, the FASB issued Accounting Standards Update No. 2021-08, “Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers” (“ASU 2021-08”), which requires contract assets and contract liabilities (i.e., unearned revenue) acquired in a business combination to be recognized and measured in accordance with ASC 606, Revenue from Contracts with Customers. Previously, the Company recognized contract assets and contract liabilities at the acquisition date based on fair value estimates, which had resulted in a reduction to unearned revenue on the balance sheet, and therefore, a reduction to revenues that would have otherwise been recorded as an independent entity. ASU 2021-08 is effective for interim and annual periods beginning after December 15, 2022 on a prospective basis, with early adoption permitted. The Company adopted ASU 2021-08 in the first quarter of fiscal 2023 and the impact of the adoption was not material.
Reclassifications
A reclassification to the fiscal 2022 consolidated balance sheet was made to conform to the current period presentation of current debt. This reclassification did not impact the Company's key metrics including Total Assets, Total Revenues, Income From Operations, Net Income or Operating Cash Flows.
v3.22.4
Revenues
 12 Months Ended
Jan. 31, 2023
Revenue from Contract with Customer [Abstract]  
Revenues Revenues
Disaggregation of Revenue
Subscription and Support Revenue by the Company's Service Offerings
Subscription and support revenues consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202320222021
Sales $6,831 $5,989 $5,191 
Service 7,369 6,474 5,377 
Platform and Other 5,967 4,509 3,324 
Marketing and Commerce4,516 3,902 3,133 
Data4,338 3,783 2,951 
$29,021 $24,657 $19,976 

Total Revenue by Geographic Locations
Revenues by geographical region consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202320222021
Americas$21,250 $17,983 $14,736 
Europe7,163 6,016 4,501 
Asia Pacific2,939 2,493 2,015 
$31,352 $26,492 $21,252 
Revenues by geography are determined based on the region of the Company's contracting entity, which may be different than the region of the customer. Americas revenue attributed to the United States was approximately 93 percent, 94 percent and 95 percent during fiscal 2023, 2022 and 2021, respectively. No other country represented more than ten percent of total revenue during fiscal 2023, 2022 and 2021.
Contract Balances
Contract Assets
The Company records a contract asset when revenue recognized on a contract exceeds the billings. Contract assets were $648 million as of January 31, 2023 as compared to $587 million as of January 31, 2022, and are included in prepaid expenses and other current assets and deferred tax assets and other assets, net on the consolidated balance sheets.
Unearned Revenue
Unearned revenue represents amounts that have been invoiced in advance of revenue recognition and is recognized as revenue when transfer of control to customers has occurred or services have been provided. The unearned revenue balance does not represent the total contract value of annual or multi-year, non-cancelable subscription agreements. The unearned revenue balance is influenced by several factors, including seasonality, the compounding effects of renewals, invoice duration, invoice timing, dollar size and new business linearity within the quarter.
The change in unearned revenue was as follows (in millions):
Fiscal Year Ended January 31,
20232022
Unearned revenue, beginning of period$15,628 $12,607 
Billings and other (1)33,034 29,011 
Contribution from contract asset62 110 
Revenue recognized over time(29,595)(24,841)
Revenue recognized at a point in time(1,757)(1,651)
Unearned revenue from business combinations4 392 
Unearned revenue, end of period$17,376 $15,628 
(1) Other includes, for example, the impact of foreign currency translation.
Revenue recognized over time primarily includes Cloud Services subscription and support revenue, which is generally recognized ratably over time, and professional services and other revenue, which is generally recognized ratably or as delivered.
Revenue recognized at a point in time substantially consists of on-premises software licenses.
Approximately 49 percent of total revenue recognized in fiscal 2023 is from the unearned revenue balance as of January, 31, 2022.
Remaining Performance Obligation
Remaining performance obligation represents contracted revenue that has not yet been recognized and includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods. Transaction price allocated to the remaining performance obligation is based on SSP. Remaining performance obligation is influenced by several factors, including seasonality, the timing of renewals, the timing of software license deliveries, average contract terms and foreign currency exchange rates. Remaining performance obligation is also impacted by acquisitions. Unbilled portions of the remaining performance obligation denominated in foreign currencies are revalued each period based on the period end exchange rates. Remaining performance obligation is subject to future economic risks, including bankruptcies, regulatory changes and other market factors.
The Company excludes amounts related to performance obligations from professional services contracts that are billed and recognized on a time and materials basis.
The majority of the Company's noncurrent remaining performance obligation is expected to be recognized in the next 13 to 36 months.
Remaining performance obligation consisted of the following (in billions):
 CurrentNoncurrentTotal
As of January 31, 2023 $24.6 $24.0 $48.6 
As of January 31, 2022 22.0 21.7 43.7 
v3.22.4
Investments
 12 Months Ended
Jan. 31, 2023
Investments, Debt and Equity Securities [Abstract]  
Investments Investments
Marketable Securities
At January 31, 2023, marketable securities consisted of the following (in millions):
Amortized
Cost		Unrealized
Gains		Unrealized
Losses		Fair Value
Corporate notes and obligations$3,442 $4 $(92)$3,354 
U.S. treasury securities381 0 (11)370 
Mortgage-backed obligations190 0 (12)178 
Asset-backed securities1,004 1 (20)985 
Municipal securities175 0 (6)169 
Commercial paper278 0 0 278 
Covered bonds105 0 (4)101 
Other59 0 (2)57 
Total marketable securities$5,634 $5 $(147)$5,492 
At January 31, 2022, marketable securities consisted of the following (in millions):
Amortized
Cost		Unrealized
Gains		Unrealized
Losses		Fair Value
Corporate notes and obligations$3,153 $2 $(34)$3,121 
U.S. treasury securities205 0 (3)202 
Mortgage-backed obligations229 0 (4)225 
Asset-backed securities1,056 0 (5)1,051 
Municipal securities225 0 (2)223 
Commercial paper27 0 0 27 
Covered bonds212 0 (2)210 
Other14 0 0 14 
Total marketable securities$5,121 $2 $(50)$5,073 
The contractual maturities of the investments classified as marketable securities were as follows (in millions):
 As of
 January 31, 2023January 31, 2022
Due within 1 year$2,380 $2,161 
Due in 1 year through 5 years3,104 2,899 
Due in 5 years through 10 years8 13 
$5,492 $5,073 
Strategic Investments
Strategic investments by form and measurement category as of January 31, 2023 were as follows (in millions):
 Measurement Category
 Fair ValueMeasurement AlternativeOtherTotal
Equity securities$48 $4,479 $76 $4,603 
Debt securities and other investments 0 0 69 69 
Balance as of January 31, 2023
$48 $4,479 $145 $4,672 
Strategic investments by form and measurement category as of January 31, 2022 were as follows (in millions):
 Measurement Category
 Fair ValueMeasurement AlternativeOtherTotal
Equity securities$370 $4,204 $122 $4,696 
Debt securities and other investments0 0 88 88 
Balance as of January 31, 2022
$370 $4,204 $210 $4,784 

The Company holds investments in, or management agreements with, VIEs which the Company does not consolidate because it is not considered the primary beneficiary of these entities. The carrying value of VIEs within strategic investments was $354 million and $467 million, as of January 31, 2023 and 2022, respectively.
Gains (Losses) on Strategic Investments, Net
The components of gains and losses on strategic investments were as follows (in millions):
4Fiscal Year Ended January 31,
202320222021
Unrealized gains (losses) recognized on publicly traded equity securities, net$1 $(241)$1,743 
Unrealized gains recognized on privately held equity securities, net180 1,210 184 
Impairments on privately held equity and debt securities(491)(51)(124)
Unrealized gains (losses), net(310)918 1,803 
Realized gains on sales of securities, net71 293 367 
Gains (losses) on strategic investments, net$(239)$1,211 $2,170 

Unrealized gains and losses recognized on privately held equity securities, net includes upward and downward adjustments from equity securities accounted for under the measurement alternative, as well as gains and losses from private equity securities in other measurement categories. For privately held securities accounted for under the measurement alternative, the Company recorded upward adjustments of $220 million and $1.2 billion and impairments and downward adjustments of $466 million and $61 million for fiscal 2023 and 2022, respectively.
Realized gains on sales of securities, net reflects the difference between the sale proceeds and the carrying value of the security at the beginning of the period or the purchase date, if later.
The Company calculates cumulative realized gains on sales of securities, net, as the difference between the sale proceeds and the initial purchase price for securities sold during the period. Cumulative realized gains on the sales of securities for fiscal 2023 and 2022 were $87 million and $1.6 billion, net
v3.22.4
Fair Value Measurement
 12 Months Ended
Jan. 31, 2023
Fair Value Disclosures [Abstract]  
Fair Value Measurement Fair Value Measurement
The Company uses a three-tier fair value hierarchy, which prioritizes the inputs used in the valuation methodologies in measuring fair value:
Level 1.    Quoted prices (unadjusted) in active markets for identical assets or liabilities.
Level 2.    Significant other inputs that are directly or indirectly observable in the marketplace.
Level 3.    Significant unobservable inputs which are supported by little or no market activity.
All of the Company’s cash equivalents, marketable securities and foreign currency derivative contracts are classified within Level 1 or Level 2 because the Company’s cash equivalents, marketable securities and foreign currency derivative contracts are valued using quoted market prices or alternative pricing sources and models utilizing observable market inputs.
The following table presents information about the Company’s assets and liabilities that were measured at fair value as of January 31, 2023 and indicates the fair value hierarchy of the valuation (in millions):
DescriptionQuoted Prices in
Active Markets
for Identical Assets
(Level 1)		Significant Other
Observable
Inputs
(Level 2)		Significant
Unobservable
Inputs
(Level 3)		Fair Value
Cash equivalents (1):
Time deposits$0 $1,877 $0 $1,877 
Money market mutual funds1,795 0 0 1,795 
Cash equivalent securities 0 794 0 794 
Marketable securities:
Corporate notes and obligations0 3,354 0 3,354 
U.S. treasury securities0 370 0 370 
Mortgage-backed obligations0 178 0 178 
Asset-backed securities0 985 0 985 
Municipal securities0 169 0 169 
Commercial paper0 278 0 278 
Covered bonds0 101 0 101 
Other0 57 0 57 
Strategic investments:
Equity securities48 0 0 48 
Total assets$1,843 $8,163 $0 $10,006 
(1) Included in “cash and cash equivalents” in the accompanying consolidated balance sheets in addition to $2.6 billion of cash, as of January 31, 2023.
The following table presents information about the Company’s assets and liabilities that were measured at fair value as of January 31, 2022 and indicates the fair value hierarchy of the valuation (in millions):
DescriptionQuoted Prices in
Active Markets
for Identical Assets
(Level 1)		Significant Other
Observable Inputs (Level 2)		Significant
Unobservable
Inputs
(Level 3)		Fair Value
Cash equivalents (1):
Time deposits$0 $1,171 $0 $1,171 
Money market mutual funds1,426 0 0 1,426 
Cash equivalent securities0 106 0 106 
Marketable securities:
Corporate notes and obligations0 3,121 0 3,121 
U.S. treasury securities0 202 0 202 
Mortgage-backed obligations0 225 0 225 
Asset-backed securities0 1,051 0 1,051 
Municipal securities0 223 0 223 
Commercial paper0 27 0 27 
Covered bonds0 210 0 210 
Other0 14 0 14 
Strategic investments:
Equity securities370 0 0 370 
Total assets$1,796 $6,350 $0 $8,146 
(1) Included in “cash and cash equivalents” in the accompanying consolidated balance sheets in addition to $2.8 billion of cash, as of January 31, 2022.
Strategic Investments Measured and Recorded at Fair Value on a Non-Recurring Basis
Substantially all of the Company's privately held debt and equity securities and other investments are recorded at fair value on a non-recurring basis. The estimation of fair value for these investments requires the use of significant unobservable inputs, and as a result, the Company deems these assets as Level 3 within the fair value measurement framework. For investments without a readily determinable fair value, the Company applies valuation methods based on information available, including the market approach and option pricing models (“OPM”). Observable transactions, such as the issuance of new equity by an investee, are indicators of investee enterprise value and are used to estimate the fair value of the Company’s investments. An OPM may be utilized to allocate value to the various classes of securities of the investee, including classes owned by the Company. Such information, available to the Company from investee companies, is supplemented with estimates such as volatility, expected time to liquidity and the rights and obligations of the securities the Company holds. When indicators of impairment are observed, the Company generally uses the market approach to estimate the fair value of its investment, giving consideration to the latest observable transactions, as well as the investee's current and projected financial performance and other significant inputs and assumptions, including estimated time to exit, selection and analysis of guideline public companies and the rights and obligations of the securities the Company holds. The Company's privately held debt and equity securities and other investments amounted to $4.6 billion and $4.4 billion as of January 31, 2023 and January 31, 2022, respectively.
v3.22.4
Property and Equipment, Net and Other Balance Sheet Accounts
 12 Months Ended
Jan. 31, 2023
Property, Plant and Equipment [Abstract]  
Property and Equipment, Net and Other Balance Sheet Accounts Property and Equipment, Net and Other Balance Sheet Accounts
Property and Equipment
Property and equipment, net consisted of the following (in millions):
 As of January 31,
 20232022
Land $293 $293 
Buildings and building improvements 489 487 
Computers, equipment and software3,556 2,543 
Furniture and fixtures259 237 
Leasehold improvements1,807 1,656 
Property and equipment, gross6,404 5,216 
Less accumulated depreciation and amortization(2,702)(2,401)
Property and equipment, net$3,702 $2,815 
Depreciation and amortization expense totaled $903 million, $678 million and $579 million during fiscal 2023, 2022 and 2021, respectively.
Other Balance Sheet Accounts
Accounts payable, accrued expenses and other liabilities as of January 31, 2023 included approximately $2.6 billion of accrued compensation as compared to $2.4 billion as of January 31, 2022.
v3.22.4
Leases and Other Commitments and Other Balance Sheet Accounts
 12 Months Ended
Jan. 31, 2023
Commitments and Contingencies Disclosure [Abstract]  
Leases and Other Commitments Leases and Other Commitments
Leases
The Company has operating leases for corporate offices, data centers and equipment under noncancellable operating leases with various expiration dates. The leases have noncancellable remaining terms of 1 year to 17 years, some of which include options to extend for up to 5 years, and some of which include options to terminate within 1 year.
The components of lease expense were as follows (in millions):
Fiscal Year Ended January 31,
20232022
Operating lease cost$986 $1,080 
Finance lease cost:
Amortization of right-of-use assets $198 $125 
Interest on lease liabilities 10 5 
Total finance lease cost$208 $130 
Supplemental cash flow information related to operating and finance leases was as follows (in millions):
Fiscal Year Ended January 31,
20232022
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash outflows for operating leases$769 $873 
Operating cash outflows for finance leases 10 5
Financing cash outflows for finance leases180 74
Right-of-use assets obtained in exchange for lease obligations:
Operating leases915 364
Supplemental balance sheet information related to operating and finance leases was as follows (in millions):
As of January 31,
20232022
Operating leases:
Operating lease right-of-use assets$2,890 $2,880 
Operating lease liabilities, current$590 $686 
Noncurrent operating lease liabilities2,897 2,703 
Total operating lease liabilities$3,487 $3,389 
Finance leases:
Computers, equipment and software$1,053 $928 
Accumulated depreciation(264)(528)
Property and equipment, net$789 $400 
Accrued expenses and other liabilities $257 $114 
Other noncurrent liabilities 534 271 
Total finance lease liabilities$791 $385 
Other information related to leases was as follows:
As of January 31,
20232022
Weighted average remaining lease term
Operating leases7 years7 years
Finance leases3 years3 years
Weighted average discount rate
Operating leases2.6 %2.1 %
Finance leases2.1 %1.9 %
As of January 31, 2023, the maturities of lease liabilities under noncancellable operating and finance leases were as follows (in millions):
Operating Leases Finance Leases
Fiscal Period:
Fiscal 2024$663 $270 
Fiscal 2025524 265 
Fiscal 2026536 199 
Fiscal 2027486 85 
Fiscal 2028437 0 
Thereafter1,239 0 
Total minimum lease payments3,885 819 
Less: Imputed interest(398)(28)
Total$3,487 $791 
Operating lease amounts above do not include sublease income. The Company has entered into various sublease agreements with third parties. Under these agreements, the Company expects to receive sublease income of approximately $237 million in the next five years and $42 million thereafter.
As of January 31, 2023, the Company had additional leases that had not yet commenced totaling $0.4 billion and therefore are not reflected on the consolidated balance sheet and tables above. These leases include agreements for office facilities to be constructed. These leases will commence between fiscal year 2024 and fiscal year 2025 with lease terms of 1 to 17 years.
Of the total lease commitment balance, including leases not yet commenced, of $5.1 billion, approximately $4.2 billion is related to facilities space. The remaining commitment amount is primarily related to equipment.
Letters of Credit
As of January 31, 2023, the Company had a total of $126 million in letters of credit outstanding substantially in favor of certain landlords for office space. These letters of credit renew annually and expire at various dates through 2033.
v3.22.4
Business Combinations
 12 Months Ended
Jan. 31, 2023
Business Combination and Asset Acquisition [Abstract]  
Business Combinations Business Combinations
Fiscal Year 2023
Traction Sales and Marketing Inc.
In April 2022, the Company acquired all outstanding stock of Traction Sales and Marketing Inc. ("Traction on Demand”), a professional services firm that provides innovative and critical solutions to clients using the Company’s service offerings and other advanced cloud technologies. The acquisition date fair value of the consideration transferred for Traction on Demand was approximately $340 million, which consisted primarily of $302 million in cash. The Company recorded approximately $62 million for customer relationships with estimated useful lives of five years. The Company recorded approximately $293 million of goodwill which is primarily attributed to the assembled workforce. For the goodwill balance, there is some basis for foreign income tax purposes but no basis for U.S. income tax purposes. The fair values assigned to tangible assets acquired and liabilities assumed are based on management’s estimates and assumptions and may be subject to change as additional information is received and certain tax returns are finalized. The primary areas that remain preliminary relate to the fair values of intangible assets acquired, certain tangible assets and liabilities acquired, legal and other contingencies as of the acquisition date, income and non-income-based taxes and residual goodwill. The Company expects to finalize the valuation as soon as practicable, but not later than one year from the acquisition date. The Company has included the financial results of Traction on Demand in its condensed consolidated financial statements from the date of acquisition, which were not material. The transaction costs associated with the acquisition were not material.
Fiscal Year 2022
Slack Technologies, Inc.
On July 21, 2021, the Company acquired all outstanding stock of Slack, a leading channel-based messaging platform. The transaction costs associated with the acquisition were approximately $54 million and were recorded in general and administrative expense during fiscal 2022. The acquisition date fair value of the consideration transferred for Slack was approximately $27.1 billion, which consisted of the following (in millions):
Fair Value
Cash$15,799 
Common stock issued11,064 
Fair value of stock options, restricted stock units and restricted stock awards assumed205 
Total$27,068 
The fair value of the stock options assumed by the Company was determined using the Black-Scholes option pricing model. A share conversion ratio of 0.1885 and 0.1804 was applied to convert Slack's outstanding (i) stock options and restricted stock units and (ii) restricted stock awards, respectively, into equity awards for shares of the Company’s common stock.
The following table summarizes the fair values of assets acquired and liabilities assumed as of the date of acquisition (in millions):
Fair Value
Cash and cash equivalents $1,508 
Accounts receivable98 
Acquired customer contract asset70 
Operating lease right-of-use assets200 
Other assets409 
Goodwill21,410 
Intangible assets6,350 
Accounts payable, accrued expenses and other liabilities(478)
Unearned revenue(382)
Slack Convertible Notes (see Note 9)(1,339)
Operating lease liabilities(303)
Deferred tax liability (475)
Net assets acquired$27,068 
The excess of purchase consideration over the fair value of other assets acquired and liabilities assumed was recorded as goodwill. The resulting goodwill is primarily attributed to the assembled workforce and expanded market opportunities, including integrating the Slack product offering with existing Company service offerings in a digital-first, work anywhere world. The goodwill has no basis for U.S. income tax purposes.
The following table sets forth the components of identifiable intangible assets acquired and their estimated useful lives as of the date of acquisition (in millions):
Fair Value Useful Life
Developed technology$2,360 5 years
Customer relationships3,690 8 years
Other purchased intangible assets 300 6 years
Total intangible assets subject to amortization$6,350 
Developed technology represents the preliminary estimated fair value of Slack's data analysis technologies. Customer relationships represent the preliminary estimated fair values of the underlying relationships with Slack customers.
The Company assumed unvested stock options, restricted stock units and restricted stock awards with an estimated fair value of $1.7 billion. Of the total consideration, $205 million was allocated to the purchase consideration and $1.5 billion was allocated to future services and will be expensed over the remaining service periods on a straight-line basis.
Acumen Solutions, Inc.
In February 2021, the Company acquired all outstanding stock of Acumen Solutions, Inc. (“Acumen”), a professional services firm that provides innovative and critical solutions to clients using the Company’s service offerings and other advanced cloud technologies. The acquisition date fair value of the consideration transferred for Acumen was approximately $433 million, in cash. The Company recorded approximately $99 million for customer relationships with estimated useful lives of eight years. The Company recorded approximately $337 million of goodwill which is primarily attributed to the assembled workforce. For the goodwill balance there is no basis for U.S. income tax purposes.
Fiscal Year 2021
Vlocity
In June 2020, the Company acquired all outstanding stock of Vlocity, Inc. ("Vlocity"), a leading provider of industry-specific cloud and mobile software. The transaction costs associated with its acquisition were immaterial. The acquisition date fair value of the consideration transferred for Vlocity was approximately $1.4 billion, which primarily consisted of $1.2 billion of cash paid and $208 million of fair value related to the pre-existing relationship. The Company recorded $473 million of intangible assets related to customer relationships and developed technology with useful life of four to eight years. Developed technology represents the fair value of Vlocity’s industry-specific cloud and mobile software. Customer relationships represent the fair values of the underlying relationships with Vlocity customers. The Company recorded $1.0 billion of goodwill which is primarily attributed to the assembled workforce and expanded market opportunities, for which there is no basis for U.S. income tax purposes.
The Company assumed unvested options with a fair value of $139 million. Of the total consideration, $6 million was allocated to the purchase consideration and $133 million was allocated to future services and will be expensed over the remaining service periods on a straight-line basis.
The Company had a noncontrolling equity investment in Vlocity valued at $167 million prior to the acquisition. The Company recognized a gain of approximately $41 million as a result of remeasuring its prior equity interest in Vlocity held before the business combination. The gain is included in gains on strategic investments, net in the consolidated statements of operations.
Evergage
In February 2020, the Company acquired all outstanding stock of Evergage Inc. ("Evergage") a cloud-based real-time personalization and customer data platform. The acquisition date fair value of the consideration transferred for Evergage was approximately $100 million, which consisted of cash and the fair value of stock options and restricted stock awards assumed.
v3.22.4
Intangible Assets Acquired Through Business Combinations and Goodwill
 12 Months Ended
Jan. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]  
Intangible Assets Acquired Through Business Combinations and Goodwill Intangible Assets Acquired Through Business Combinations and Goodwill
Intangible Assets Acquired Through Business Combinations
Intangible assets acquired through business combinations were as follows (in millions):
Intangible Assets, GrossAccumulated AmortizationIntangible Assets, NetWeighted
Average
Remaining Useful Life (Years)
January 31, 2022Additions and retirements, net (1)January 31, 2023January 31, 2022Expense and retirements, netJanuary 31, 2023January 31, 2022January 31, 2023January 31, 2023
Acquired developed technology$5,633 $(789)$4,844 $(2,263)$(208)$(2,471)$3,370 $2,373 3.8
Customer relationships6,995 (304)6,691 (1,662)(500)(2,162)5,333 4,529 6.7
Other (2)345 (42)303 (70)(10)(80)275 223 5.5
Total$12,973 $(1,135)$11,838 $(3,995)$(718)$(4,713)$8,978 $7,125 5.7
(1) The Company retired $1.2 billion of fully depreciated intangible assets during fiscal 2023, of which $826 million were included in acquired developed technology and $366 million were included in customer relationships.
(2) Included in other are in-place leases, trade names, trademarks and territory rights.
Amortization of intangible assets resulting from business combinations for fiscal 2023, 2022 and 2021 was $2.0 billion, $1.6 billion and $1.1 billion, respectively.
The expected future amortization expense for intangible assets as of January 31, 2023 was as follows (in millions):
Fiscal Period:
Fiscal 2024$1,869 
Fiscal 20251,597 
Fiscal 20261,355 
Fiscal 2027990 
Fiscal 2028616 
Thereafter698 
Total amortization expense$7,125 
Goodwill
Goodwill represents the excess of the purchase price in a business combination over the fair value of net assets acquired.
The changes in the carrying amounts of goodwill, which is generally not deductible for tax purposes, were as follows (in millions):
Balance at January 31, 2021$26,318 
Slack21,161 
Acumen337 
Other acquisitions and adjustments (1)121 
Balance as of January 31, 2022$47,937 
Traction on Demand293 
Other acquisitions and adjustments (1)338 
Balance as of January 31, 2023$48,568 
(1) Adjustments include measurement period adjustments for business combinations from the prior year, including approximately $249 million in fiscal 2023 related to the Company’s July 2021 acquisition of Slack Technologies, Inc. (“Slack”) and the effect of foreign currency translation.
v3.22.4
Debt
 12 Months Ended
Jan. 31, 2023
Debt Disclosure [Abstract]  
Debt Debt
The carrying values of the Company's borrowings were as follows (in millions):
InstrumentDate of IssuanceMaturity DateContractual Interest Rate
Outstanding Principal as of January 31, 2023
January 31, 2023January 31, 2022
2023 Senior NotesApril 2018April 20233.25 %$1,000 $1,000 $998 
Loan assumed on 50 FremontFebruary 2015June 20233.75 182 182 186 
2024 Senior NotesJuly 2021July 20240.625 1,000 998 997 
2028 Senior NotesApril 2018April 20283.70 1,500 1,493 1,492 
2028 Senior Sustainability NotesJuly 2021July 20281.50 1,000 992 990 
2031 Senior NotesJuly 2021July 20311.95 1,500 1,489 1,488 
2041 Senior NotesJuly 2021July 20412.70 1,250 1,235 1,234 
2051 Senior NotesJuly 2021July 20512.90 2,000 1,977 1,976 
2061 Senior NotesJuly 2021July 20613.05 1,250 1,235 1,235 
Total carrying value of debt$10,682 10,601 10,596 
Less current portion of debt(1,182)(4)
Total noncurrent debt$9,419 $10,592 
The Company was in compliance with all debt covenants as of January 31, 2023.
The total estimated fair value of the Company's outstanding senior unsecured notes (the “Senior Notes”) above was $8.8 billion and $10.3 billion as of January 31, 2023 and 2022, respectively. The fair value was determined based on the closing trading price per $100 of the Senior Notes as of the last day of trading of fiscal 2023 and the last day of trading of fiscal 2022, respectively, and are deemed Level 2 liabilities within the fair value measurement framework.
The contractual future principal payments for all borrowings as of January 31, 2023 were as follows (in millions):
Fiscal Period:
Fiscal 2024$1,182 
Fiscal 20251,000 
Fiscal 20260 
Fiscal 20270 
Fiscal 20280 
Thereafter8,500 
Total principal outstanding$10,682 
Revolving Credit Facility
In December 2020, the Company entered into a Credit Agreement with Citibank, N.A., as administrative agent, and certain other institutional lenders (the “Revolving Loan Credit Agreement”) that provides for a $3.0 billion unsecured revolving credit facility (“Credit Facility”) and matures in December 2025. The Company may use the proceeds of future borrowings under the Credit Facility for general corporate purposes, which may include, without limitation, financing the consideration for, fees, costs and expenses related to any acquisition. In April 2022, the Company amended the Revolving Loan Credit Agreement to reflect certain administrative changes.
There were no outstanding borrowings under the Credit Facility as of January 31, 2023. The Company continues to pay a commitment fee on the available amount of the Credit Facility, which is included within other expense in the Company's consolidated statements of operations.
Interest Expense on Debt
The following table sets forth total interest expense recognized related to debt (in millions), which is included within other expense in the Company’s consolidated statements of operations:
 Fiscal Year Ended January 31,
 202320222021
Contractual interest expense$277 $198 $96 
Amortization of debt discounts and debt issuance costs10 18 14 
$287 $216 $110 
v3.22.4
Restructuring
 12 Months Ended
Jan. 31, 2023
Restructuring and Related Activities [Abstract]  
Restructuring Restructuring
In January 2023, the Company announced a restructuring plan (the “Plan”) intended to reduce operating costs, improve operating margins, and continue advancing the Company’s ongoing commitment to profitable growth. The Plan includes a reduction of the Company’s workforce and select real estate exits and office space reductions within certain markets. The actions associated with the employee restructuring under the Plan are expected to be substantially complete by the end of the Company’s fiscal 2024, subject to local law and consultation requirements. The actions associated with the real estate restructuring under the Plan are expected to be fully complete in fiscal 2026. The Company incurred approximately $828 million in charges in connection with the Plan in fiscal 2023, which consists of $683 million in charges related to employee transition, severance payments, employee benefits and share-based compensation and $145 million in exit charges associated with the office space reductions.
The following table summarizes the activities related to the restructuring for fiscal 2023 (in millions):
Workforce reductionReal estate exits and office space reductionsTotal
Charges$683 $145 $828 
Payments(48)(25)(73)
Non-cash items(28)(120)(148)
Liability as of January 31, 2023$607 $0 $607 
The liability as of January 31, 2023 for restructuring charges, which is related to workforce reduction, is included in accounts payable, accrued expenses and other liabilities on the consolidated balance sheet.
v3.22.4
Stockholders' Equity
 12 Months Ended
Jan. 31, 2023
Share-Based Payment Arrangement [Abstract]  
Stockholders' Equity Stockholders’ Equity
The Company maintains the following stock plans: the ESPP, the 2013 Equity Incentive Plan and the 2014 Inducement Equity Incentive Plan (“2014 Inducement Plan”). Options issued have terms of seven years.
The fair value of each stock option grant was estimated on the date of grant using the Black-Scholes option pricing model with the following assumptions and fair value per share:
 Fiscal Year Ended January 31,
202320222021
Volatility
34 - 40
%
34 - 37
%
28 - 37
%
Estimated life3.5 years3.5 years3.5 years
Risk-free interest rate
1.7 - 4.4
%
0.4 - 1.7
%
0.2 - 1.4
%
Weighted-average fair value per share of grants$62.10 $59.34 $41.24 
The Company estimated its future stock price volatility considering both its observed option-implied volatilities and its historical volatility calculations. Management believes this is the best estimate of the expected volatility over the expected life of its stock options and stock purchase rights.
The estimated life for the stock options was based on an analysis of historical exercise activity. The risk-free interest rate is based on the rate for a U.S. government security with the same estimated life at the time of the option grant and the stock purchase rights.
The estimated forfeiture rate applied is based on historical forfeiture rates. The Company does not anticipate paying any cash dividends in the foreseeable future and therefore uses an expected dividend yield of zero in the option pricing model.
The estimated forfeiture rate applied is based on historical forfeiture rates. The Company does not anticipate paying any cash dividends in the foreseeable future and therefore uses an expected dividend yield of zero in the option pricing model.
In fiscal 2023, 2022 and 2021, the Company granted performance-based restricted stock unit awards to certain employees, including the Chair of the Board and Chief Executive Officer and other senior executives. The performance-based restricted stock unit awards are subject to vesting based on a market-based condition and a service-based condition. At the end of the three-year service period, based on the Company's share price performance, these performance-based restricted stock units will vest in a percentage of the target number of shares between 0 and 200 percent, depending on the extent the performance condition is achieved.
Stock option activity for fiscal 2023 was as follows:
  Options Outstanding
 Shares
Available for
Grant
(in millions)		Outstanding
Stock
Options
(in millions)		Weighted-
Average
Exercise Price		Aggregate
Intrinsic Value (in millions)
Balance as of January 31, 202266 21 $156.34 
Increase in shares authorized:
2013 Equity Incentive Plan44 
Options granted under all plans(8)8 205.90 
Restricted stock activity(32)
Exercised0 (3)97.47 
Plan shares expired or canceled3 (3)188.04 
Balance as of January 31, 202373 23 $175.23 $2,982 
Vested or expected to vest23 $173.38 $2,852 
Exercisable as of January 31, 202312 $149.40 $1,808 
The total intrinsic value of the options exercised during fiscal 2023, 2022 and 2021, was $0.2 billion, $1.2 billion, and $1.2 billion, respectively. The intrinsic value of options exercised during each year is calculated as the difference between the market value of the stock at the time of exercise and the exercise price of the stock option.
The weighted-average remaining contractual life of vested and expected to vest options is approximately 4.37 years.
As of January 31, 2023, options to purchase 12 million shares were vested at a weighted-average exercise price of $149.40 per share and had a weighted-average remaining contractual life of approximately 3.33 years. The total intrinsic value of these vested options based on the market value of the stock as of January 31, 2023 was approximately $1.8 billion.
 Options OutstandingOptions Exercisable
Range of Exercise
Prices		Number
Outstanding
(in millions)		Weighted-
Average
Remaining
Contractual Life
(Years)		Weighted-
Average
Exercise
Price		Number of
Shares
(in millions)		Weighted-
Average
Exercise
Price
$0.76 to $118.04
4 2.5$82.60 4 $84.42 
$120.75 to $151.25
1 4.4140.34 1 138.14 
$154.14
4 4.0154.14 2 154.14 
$155.20 to $171.43
3 3.7162.03 3 161.25 
$176.98 to $215.17
4 4.9211.42 2 213.44 
$218.21 to $296.84
7 5.8224.52 1 239.94 
23 4.5$175.23 13 $149.40 
Restricted stock activity for fiscal 2023 was as follows:
 Restricted Stock Outstanding
 Outstanding
(in millions)		Weighted-Average Grant Date Fair ValueAggregate
Intrinsic
Value (in millions)
Balance as of January 31, 202227 $202.85 
Granted - restricted stock units and awards18 201.34 
Granted - performance-based stock units1 203.28 
Canceled(5)203.07 
Vested and converted to shares(12)196.21 
Balance as of January 31, 202329 $204.62 $4,924 
Expected to vest26 $4,302 
The restricted stock, which upon vesting entitles the holder to one share of common stock for each share of restricted stock, has an exercise price of $0.001 per share, which is equal to the par value of the Company’s common stock, and generally vest over four years. The total fair value of shares vested during fiscal 2023 and 2022 was $2.1 billion and $3.2 billion, respectively.
The aggregate expected stock-based compensation expense remaining to be recognized as of January 31, 2023 was as follows (in millions):
Fiscal Period:
Fiscal 2024$2,672 
Fiscal 20251,849 
Fiscal 20261,156 
Fiscal 2027207 
Total stock-based compensation expense$5,884 
The aggregate expected stock-based compensation expense remaining to be recognized reflects only outstanding stock awards as of January 31, 2023 and assumes no forfeiture activity. The aggregate expected stock-based expense remaining will be recognized over a weighted-average period of approximately two years.
Common Stock
The following number of shares of common stock were reserved and available for future issuance at January 31, 2023 (in millions):
Options outstanding23 
Restricted stock awards and units and performance-based stock units outstanding29 
Stock available for future grant or issuance:
2013 Equity Incentive Plan72 
2014 Inducement Plan1 
Amended and Restated 2004 Employee Stock Purchase Plan23 
148 
Preferred Stock
The Company’s board of directors has the authority, without further action by stockholders, to issue up to 5,000,000 shares of preferred stock in one or more series. The Company’s board of directors may designate the rights, preferences, privileges and restrictions of the preferred stock, including dividend rights, conversion rights, voting rights, terms of redemption, liquidation preference, sinking fund terms and number of shares constituting any series or the designation of any series. The issuance of preferred stock could have the effect of restricting dividends on the Company’s common stock, diluting the voting power of its common stock, impairing the liquidation rights of its common stock, or delaying or preventing a change in control. As of January 31, 2023 and 2022, no shares of preferred stock were outstanding.
Share Repurchase Program
In August 2022, the Board of Directors authorized a program to repurchase up to $10.0 billion of the Company’s common stock (the “Share Repurchase Program”). In February 2023, the Board of Directors authorized an additional $10.0 billion in repurchases under the Share Repurchase Program for an aggregate total authorized of $20.0 billion. The Share Repurchase Program does not have a fixed expiration date and does not obligate the Company to acquire any specific number of shares. Under the Share Repurchase Program, shares of common stock may be repurchased using a variety of methods, including privately negotiated and/or open market transactions, including under plans complying with Rule 10b5-1 under the Securities Exchange Act of 1934, as amended (the “Exchange Act”), as part of accelerated share repurchases and other methods. The timing, manner, price and amount of any repurchases are determined by the Company in its discretion and depend on a variety of factors, including legal requirements, price and economic and market conditions.
The Company accounts for treasury stock under the cost method.
During fiscal year ended January 31, 2022, the Company repurchased approximately 28 million shares of its common stock for approximately $4.0 billion at an average price per share of $144.94. All repurchases were made in open market transactions. As of January 31, 2023, the Company was authorized to purchase a remaining $6.0 billion of its common stock under the Share Repurchase Program, which was subsequently increased by an additional $10.0 billion in February 2023.
v3.22.4
Income Taxes
 12 Months Ended
Jan. 31, 2023
Income Tax Disclosure [Abstract]  
Income Taxes Income Taxes
The domestic and foreign components of income before provision for (benefit from) income taxes consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202320222021
Domestic$398 $1,338 $2,683 
Foreign262 194 (122)
$660 $1,532 $2,561 
The provision for (benefit from) income taxes consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202320222021
Current:
Federal$173 $6 $(12)
State216 (16)53 
Foreign397 352 238 
Total786 342 279 
Deferred:
Federal(134)(181)228 
State(203)(57)66 
Foreign3 (16)(2,084)
Total(334)(254)(1,790)
Provision for (benefit from) income taxes$452 $88 $(1,511)
In fiscal 2023, the Company recorded a tax provision of $452 million primarily due to taxes from profitable jurisdictions outside of the United States which includes withholding taxes. In fiscal 2022, the Company recorded a tax provision of $88 million primarily due to taxes from profitable jurisdictions outside of the United states, which was offset by a net U.S. tax benefit primarily due to excess tax benefits from stock-based compensation. In fiscal 2021, the Company changed its international corporate structure, which included the transfer of certain intangible property to Ireland resulting in a net tax benefit of $2.0 billion related to foreign deferred tax assets. The deferred tax assets were recognized as a result of the book and tax basis difference on the intangible property transferred to an Irish subsidiary and were based on the intangible property’s current fair value. The determination of the estimated fair value of the intangible property is complex and subject to judgement due to the use of subjective assumptions in the valuation models used by management. The tax amortization related to the intellectual property transferred will be recognized in future periods and any amortization that is unused in a particular year can be carried forward indefinitely under Irish tax laws. The deferred tax asset and the tax benefit were measured based on the currently enacted Irish tax rate. The Company believes that it is more likely than not that the deferred tax assets will be realized in Ireland.
A reconciliation of income taxes at the statutory federal income tax rate to the provision for (benefit from) income taxes included in the accompanying consolidated statements of operations is as follows (in millions):
 Fiscal Year Ended January 31,
 202320222021
U.S. federal taxes at statutory rate$139 $322 $538 
State, net of the federal benefit29 (29)90 
Effects of non-U.S. operations (1)287 199 (1,817)
Tax credits(239)(263)(125)
Non-deductible expenses94 83 45 
Foreign-derived intangible income deduction(55)0 0 
(Windfall)/shortfall related to share-based compensation31 (323)(289)
Effect of U.S. tax law change0 0 23 
Change in valuation allowance 171 101 15 
Other, net(5)(2)9 
Provision for (benefit from) income taxes$452 $88 $(1,511)
(1) Fiscal 2021 effects of non-U.S. operations included tax benefit from the transfer of certain intangible property in Ireland.
Deferred Income Taxes
Deferred income taxes reflect the net tax effect of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes.
Significant components of the Company’s deferred tax assets and liabilities were as follows (in millions):
 As of January 31,
 20232022
Deferred tax assets:
Losses and deductions carryforward$268 $682 
Deferred stock-based compensation expense312 244 
Tax credits1,055 1,469 
Accrued liabilities470 300 
Intangible assets1,976 2,009 
Lease liabilities912 862 
Unearned revenue78 116 
Capitalized research & development914 0 
Other86 32 
Total deferred tax assets6,071 5,714 
Less valuation allowance(633)(463)
Deferred tax assets, net of valuation allowance5,438 5,251 
Deferred tax liabilities:
Capitalized costs to obtain revenue contracts(913)(817)
Purchased intangible assets(1,500)(1,902)
Depreciation and amortization(304)(178)
Basis difference on strategic and other investments(250)(337)
Lease right-of-use assets(767)(735)
Total deferred tax liabilities(3,734)(3,969)
Net deferred tax assets (liabilities)$1,704 $1,282 
At January 31, 2023, for federal income tax purposes, the Company had net operating loss carryforwards of approximately $0.2 billion, which expire in fiscal 2024 through 2038 with the exception of post-2017 losses that do not expire, federal research and development tax credits of approximately $1.1 billion, which expire in fiscal 2025 through fiscal 2043, foreign tax credits of approximately $79 million, which expire in fiscal 2029 through fiscal 2033. For California income tax purposes, the Company had net operating loss carryforwards of approximately $1.1 billion which expire beginning in fiscal 2029 through fiscal 2043, California research and development tax credits of approximately $730 million, which do not expire.
For other states' income tax purposes, the Company had net operating loss carryforwards of approximately $1.1 billion, which expire beginning in fiscal 2024 through fiscal 2043 and tax credits of approximately $79 million, which expire beginning in fiscal 2024 through fiscal 2033. Utilization of the Company’s net operating loss carryforwards may be subject to substantial annual limitation due to the ownership change limitations provided by the Internal Revenue Code and similar state provisions. Such an annual limitation could result in the expiration of the net operating loss and tax credit carryforwards before utilization.
The Company had a valuation allowance of $633 million and $463 million as of January 31, 2023 and January 31, 2022 respectively. The Company regularly assesses the realizability of its deferred tax assets and establishes a valuation allowance if it is more-likely-than-not that some or all of its deferred tax assets will not be realized. The Company evaluates and weighs all available positive and negative evidence such as historic results, future reversals of existing deferred tax liabilities, projected future taxable income, as well as prudent and feasible tax-planning strategies. The assessment requires significant judgment and is performed in each of the applicable jurisdictions. The increase in the valuation allowance during fiscal 2023 was primarily due to state tax credits and certain U.S foreign tax credits that are not expected to be realized. At the end of January 31, 2023, the valuation allowance was primarily related to U.S. states’ net operating loss and tax credits, and certain U.S foreign tax credits. The Company will continue to evaluate the need for valuation allowances for its deferred tax assets.
Unrecognized Tax Benefits and Other Considerations
The Company records liabilities related to its uncertain tax positions. Tax positions for the Company and its subsidiaries are subject to income tax audits by multiple tax jurisdictions throughout the world. The Company recognizes the tax benefit of an uncertain tax position only if it is more likely than not that the position is sustainable upon examination by the taxing authority, based on the technical merits. The tax benefit recognized is measured as the largest amount of benefit which is greater than 50 percent likely to be realized upon settlement with the taxing authority.
A reconciliation of the beginning and ending balance of total unrecognized tax benefits for fiscal years 2023, 2022 and 2021 is as follows (in millions):
 Fiscal Year Ended January 31,
 202320222021
Beginning of period$1,822 $1,479 $1,433 
Tax positions taken in prior period:
Gross increases53 25 77 
Gross decreases(45)(27)(40)
Tax positions taken in current period:
Gross increases227 358 107 
Settlements(40)0 (87)
Lapse of statute of limitations(12)(7)(19)
Currency translation effect(30)(6)8 
End of period$1,975 $1,822 $1,479 
In fiscal 2023, 2022 and 2021, the Company reported a net increase of approximately $153 million, $343 million, and $46 million, respectively in its unrecognized tax benefits. The increase in unrecognized tax benefits during fiscal 2022 was primarily for acquisition related liabilities. For fiscal 2023, 2022 and 2021, total unrecognized tax benefits in an amount of $1.5 billion, $1.3 billion and $1.3 billion, respectively, if recognized, would have reduced income tax expense and the Company’s effective tax rate.
The Company has recognized interest and penalties related to unrecognized tax benefits in the income tax provision of $49 million, $21 million and $25 million in fiscal 2023, 2022 and 2021, respectively. Interest and penalties accrued as of January 31, 2023, 2022 and 2021 were $107 million, $58 million and $37 million, respectively.
Certain prior year tax returns are currently being examined by various taxing authorities in countries including the United States, France, Germany and Israel. The Company believes that it has provided adequate reserves for its income tax uncertainties in all open tax years. As the outcome of the tax audits cannot be predicted with certainty, if any issues addressed in the Company's tax audits are resolved in a manner inconsistent with management's expectations, the Company could adjust its provision for income taxes in the future.
The Company has operations and taxable presence in multiple jurisdictions in the U.S. and outside of the U.S. Tax positions for the Company and its subsidiaries are subject to income tax audits by multiple tax jurisdictions around the world. The Company currently considers U.S. federal, Japan, Australia, Germany, France, United Kingdom, Ireland and Israel to be major tax jurisdictions. The Company’s U.S. federal tax returns since fiscal 2008 remain open to examination. With some exceptions, tax years prior to fiscal 2017 in jurisdictions outside of U.S. are generally closed.
The Company anticipates it is reasonably possible that an inconsequential decrease of its unrecognized tax benefits may occur in the next 12 months, as the applicable statutes of limitations lapse, ongoing examinations are completed, or tax positions meet the conditions of being effectively settled.
v3.22.4
Net Income Per Share
 12 Months Ended
Jan. 31, 2023
Earnings Per Share [Abstract]  
Net Income Per Share Net Income Per Share
Basic earnings per share is computed by dividing net income by the weighted-average number of common shares outstanding for the fiscal period. Diluted earnings per share is computed by giving effect to all potential weighted average dilutive common stock, including options and restricted stock units. The dilutive effect of outstanding awards is reflected in diluted earnings per share by application of the treasury stock method.
A reconciliation of the denominator used in the calculation of basic and diluted earnings per share is as follows (in millions):
4Fiscal Year Ended January 31,
 202320222021
Numerator:
Net income$208 $1,444 $4,072 
Denominator:
Weighted-average shares outstanding for basic earnings per share992 955 908 
Effect of dilutive securities:
Employee stock awards5 19 22 
Adjusted weighted-average shares outstanding and assumed conversions for diluted earnings per share997 974 930 
The weighted-average number of shares outstanding used in the computation of diluted earnings per share does not include the effect of the following potentially outstanding common stock. The effects of these potentially outstanding shares were not included in the calculation of diluted earnings per share because the effect would have been anti-dilutive (in millions):
 Fiscal Year Ended January 31,
 202320222021
Employee stock awards39 4 6 
v3.22.4
Legal Proceedings and Claims
 12 Months Ended
Jan. 31, 2023
Commitments and Contingencies Disclosure [Abstract]  
Legal Proceedings and Claims Legal Proceedings and Claims
In the ordinary course of business, the Company is or may be involved in various legal or regulatory proceedings, claims or purported class actions related to alleged infringement of third-party patents and other intellectual property rights, commercial, corporate and securities, labor and employment, wage and hour and other claims. The Company has been, and may in the future be put on notice or sued by third parties for alleged infringement of their proprietary rights, including patent infringement.
In general, the resolution of a legal matter could prevent the Company from offering its service to others, could be material to the Company’s financial condition or cash flows, or both, or could otherwise adversely affect the Company’s reputation and future operating results.
The Company makes a provision for a liability relating to legal matters when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, estimated settlements, legal rulings, advice of legal counsel and other information and events pertaining to a particular matter. The outcomes of legal proceedings and other contingencies are, however, inherently unpredictable and subject to significant uncertainties. At this time, the Company is not able to reasonably estimate the amount or range of possible losses in excess of any amounts accrued, including losses that could arise as a result of application of non-monetary remedies, with respect to the contingencies it faces, and the Company’s estimates may not prove to be accurate.
In management’s opinion, resolution of all current matters, including all those described below, is not expected to have a material adverse impact on the Company’s financial statements. However, depending on the nature and timing of any such dispute, payment or other contingency, the resolution of a matter could materially affect the Company’s current or future results of operations or cash flows, or both, in a particular quarter.
Slack Litigation
Beginning in September 2019, seven purported class action lawsuits were filed against Slack, its directors, certain of its officers and certain investment funds associated with certain of its directors, each alleging violations of securities laws in connection with Slack’s registration statement on Form S-1 (the “Registration Statement”) filed with the SEC. All but one of
these actions were filed in the Superior Court of California for the County of San Mateo, though one plaintiff originally filed in the County of San Francisco before refiling in the County of San Mateo (and the original San Francisco action was dismissed). The remaining action was filed in the U.S. District Court for the Northern District of California (the “Federal Action”). In the Federal Action, captioned Dennee v. Slack Technologies, Inc., Case No. 3:19-CV-05857-SI, Slack and the other defendants filed a motion to dismiss the complaint in January 2020. In April 2020, the court granted in part and denied in part the motion to dismiss. In May 2020, Slack and the other defendants filed a motion to certify the court’s order for interlocutory appeal, which the court granted. Slack and the other defendants filed a petition for permission to appeal the district court’s order to the Ninth Circuit Court of Appeals, which was granted in July 2020. Oral argument was heard in May 2021. On September 20, 2021, the Ninth Circuit affirmed the district court’s ruling. Slack filed a petition for rehearing with the Ninth Circuit on November 3, 2021, which was denied on May 2, 2022. Slack filed a petition for a writ of certiorari with the U.S. Supreme Court on August 31, 2022, which was granted on December 13, 2022. Oral argument is scheduled for April 17, 2023. The state court actions were consolidated in November 2019, and the consolidated action is captioned In re Slack Technologies, Inc. Shareholder Litigation, Lead Case No. 19CIV05370 (the “State Court Action”). An additional state court action was filed in San Mateo County in June 2020 but was consolidated with the State Court Action in July 2020. Slack and the other defendants filed demurrers to the complaint in the State Court Action in February 2020. In August 2020, the court sustained in part and overruled in part the demurrers, and granted plaintiffs leave to file an amended complaint, which they filed in October 2020. Slack and the other defendants answered the complaint in November 2020. Plaintiffs filed a motion for class certification on October 21, 2021, which remains pending. On October 26, 2022, the court stayed the State Court Action pending of Slack’s petition for a writ of certiorari in the Federal Action. The State Court remains stayed pending the Supreme Court’s decision in the Federal Action. The Federal Action and the State Court Action seek unspecified monetary damages and other relief on behalf of investors who purchased Slack’s Class A common stock issued pursuant and/or traceable to the Registration Statement.
v3.22.4
Summary of Business and Significant Accounting Policies (Policies)
 12 Months Ended
Jan. 31, 2023
Accounting Policies [Abstract]  
Fiscal Year
Fiscal Year
The Company’s fiscal year ends on January 31. References to fiscal 2023, for example, refer to the fiscal year ended January 31, 2023.
Use of Estimates
Use of Estimates
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions in the Company’s consolidated financial statements and notes thereto.
Significant estimates and assumptions made by management include the determination of:
•the fair value of assets acquired and liabilities assumed for business combinations;
•the standalone selling price (“SSP”) of performance obligations for revenue contracts with multiple performance obligations;
•the valuation of privately-held strategic investments, including impairments;
•the recognition, measurement and valuation of current and deferred income taxes and uncertain tax positions;
•the average period of benefit associated with costs capitalized to obtain revenue contracts;
•the useful lives of intangible assets; and
•the fair value of certain stock awards issued.
Actual results could differ materially from those estimates. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, which forms the basis for making judgments about the carrying values of assets and liabilities.
Principles of Consolidation
Principles of Consolidation
The consolidated financial statements include the accounts of the Company and its wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation.
Segments
Segments
The Company operates as one operating segment. Operating segments are defined as components of an enterprise for which separate financial information is evaluated regularly by the chief operating decision maker (“CODM”), in deciding how to allocate resources and assess performance. Over the past few years, the Company has completed a number of acquisitions which have allowed the Company to expand its offerings, presence and reach in various market segments of the enterprise cloud computing market. While the Company has offerings in multiple enterprise cloud computing market segments, including as a result of the Company's acquisitions, and operates in multiple countries, the Company’s business operates in one operating segment because most of the Company's service offerings operate on the Customer 360 Platform and are deployed in a nearly identical manner, and the Company’s CODM evaluates the Company’s financial information and resources, and assesses the performance of these resources, on a consolidated basis.
In January 2023, former co-CEO and Vice Chair of the Company’s Board of Directors, Bret Taylor, resigned his positions from the Company. Prior to his resignation, Mr. Taylor was identified as a co-CODM along with Marc Benioff, CEO and Chair of the Board. Upon Mr. Taylor’s resignation, Mr. Benioff assumed all Mr. Taylor’s responsibilities and, as of January, 31 2023, is the primary executive that evaluates the operating results of the Company to assess performance and allocate resources. Accordingly, the Company determined that the chief executive officer also serves as the CODM for the purposes of segment reporting. Despite the change in the chief operating decision maker, the Company determined no change to
segment reporting was necessary as there was no change in the components of the Company for which separate financial information is regularly evaluated.
Concentrations of Credit Risk, Significant Customers and Investments
Concentrations of Credit Risk, Significant Customers and Investments
The Company’s financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, marketable securities and accounts receivable. The Company’s investment portfolio consists primarily of investment-grade securities, and per the Company’s policy, limits the amount of credit exposure to any one issuer. The Company monitors and manages the overall exposure of its cash balances to individual financial institutions on an ongoing basis. The Company does not require collateral for accounts receivable. The Company maintains an allowance for its doubtful accounts receivable due to estimated credit losses. This allowance is based upon historical loss patterns, the number of days that billings are past due, an evaluation of the potential risk of loss associated with delinquent accounts and current market conditions and reasonable and supportable forecasts of future economic conditions to inform adjustments to historical loss patterns. The Company records the allowance against bad debt expense through the consolidated statements of operations, included in general and administrative expense, up to the amount of revenues recognized to date. Any incremental allowance is recorded as an offset to unearned revenue on the consolidated balance sheets. Receivables are written off and charged against the recorded allowance when the Company has exhausted collection efforts without success.
No single customer accounted for more than five percent of accounts receivable at January 31, 2023 and January 31, 2022. No single customer accounted for five percent or more of total revenue during fiscal 2023, 2022 and 2021. As of January 31, 2023 and January 31, 2022, assets located outside the Americas were 15 percent and 13 percent of total assets, respectively. As of January 31, 2023 and January 31, 2022, assets located in the United States were 83 percent and 86 percent of total assets, respectively.
The Company is also exposed to concentrations of risk in its strategic investment portfolio, including within specific industries, as the Company primarily invests in enterprise cloud companies, technology startups and system integrators.
Revenue Recognition
Revenue Recognition
The Company derives its revenues from two sources: subscription and support revenues and professional services and other revenues. Subscription and support revenues include subscription fees from customers accessing the Company’s enterprise cloud computing services (collectively, “Cloud Services”), software license revenues from the sales of term and perpetual licenses and support revenues from the sales of support and updates beyond the basic subscription fees or related to the sales of software licenses. Professional services and other revenues include professional and advisory services for process mapping, project management and implementation services and training services.
Revenue is recognized upon transfer of control of promised products and services to customers in an amount that reflects the consideration the Company expects to receive in exchange for those products or services. If the consideration promised in a contract includes a variable amount, for example, overage fees, contingent fees or service level penalties, the Company includes an estimate of the amount it expects to receive for the total transaction price if it is probable that a significant reversal of cumulative revenue recognized will not occur.
The Company determines the amount of revenue to be recognized through the application of the following steps:
•identification of the contract, or contracts, with a customer;
•identification of the performance obligations in the contract;
•determination of the transaction price;
•allocation of the transaction price to the performance obligations in the contract; and
•recognition of revenue when or as the Company satisfies the performance obligations.
Subscription and Support Revenues
Subscription and support revenues are comprised of fees that provide customers with access to Cloud Services, software licenses and related support and updates during the term of the arrangement.
Cloud Services allow customers to use the Company's multi-tenant software without taking possession of the software. Revenue is generally recognized ratably over the contract term. Substantially all of the Company’s subscription service arrangements are non-cancelable and do not contain refund-type provisions.
Subscription and support revenues also include revenues associated with term and perpetual software licenses that provide the customer with a right to use the software as it exists when made available. Revenues from term and perpetual
software licenses are generally recognized at the point in time when the software is made available to the customer. Revenue from software support and updates is recognized as the support and updates are provided, which is generally ratably over the contract term.
The Company typically invoices its customers annually and its payment terms provide that customers pay within 30 days of invoice. Amounts that have been invoiced are recorded in accounts receivable and in unearned revenue or revenue, depending on whether transfer of control to customers has occurred.
Professional Services and Other Revenues
The Company’s professional services contracts are either on a time and materials, fixed price or subscription basis. These revenues are recognized as the services are rendered for time and materials contracts, on a proportional performance basis for fixed price contracts or ratably over the contract term for subscription professional services contracts. Other revenues consist primarily of training revenues recognized as such services are performed.
Significant Judgments - Contracts with Multiple Performance Obligations
The Company enters into contracts with its customers that may include promises to transfer multiple performance obligations such as Cloud Services, software licenses, support and updates and professional services. A performance obligation is a promise in a contract with a customer to transfer products or services that are concluded to be distinct. Determining whether products and services are distinct performance obligations that should be accounted for separately or combined as one unit of accounting may require significant judgment.
Cloud Services, software licenses and support and updates services are generally concluded to be distinct because such offerings are often sold separately. In determining whether professional services are distinct, the Company considers the following factors for each professional services agreement: availability of the services from other vendors, the nature of the professional services, the timing of when the professional services contract was signed in comparison to the subscription start date and the contractual dependence of the service on the customer’s satisfaction with the professional services work. To date, the Company has concluded that professional services included in contracts with multiple performance obligations are distinct.
The Company allocates the transaction price to each performance obligation on a relative SSP basis. The SSP is the price at which the Company would sell a promised product or service separately to a customer. Judgment is required to determine the SSP for each distinct performance obligation.
The Company determines SSP by considering its overall pricing objectives and market conditions. Significant pricing practices taken into consideration include the Company’s discounting practices, the size and volume of the Company’s transactions, the customer demographic, the geographic area where services are sold, price lists, the Company's go-to-market strategy, historical and current sales and contract prices. In instances where the Company does not sell or price a product or service separately, the Company determines SSP using information that may include market conditions or other observable inputs. As the Company’s go-to-market strategies evolve, the Company may modify its pricing practices in the future, which could result in changes to SSP.
In certain cases, the Company is able to establish SSP based on observable prices of products or services sold or priced separately in comparable circumstances to similar customers. The Company uses a single amount to estimate SSP when indicated by the distribution of its observable prices.
Alternatively, the Company uses a range of amounts to estimate SSP when the pricing practices or distribution of the observable prices is highly variable. The Company typically has more than one SSP for individual products and services due to the stratification of those products and services by customer size and geography.
Costs Capitalized to Obtain Revenue Contracts
The Company capitalizes incremental costs of obtaining revenue contracts related to non-cancelable Cloud Services subscription, ongoing Cloud Services support and license support and updates. For contracts with on-premises software licenses where revenue is recognized upfront when the software is made available to the customer, costs allocable to those licenses are expensed as they are incurred. Capitalized amounts consist primarily of sales commissions paid to the Company’s direct sales force. Capitalized amounts also include (1) amounts paid to employees other than the direct sales force who earn incentive payouts under annual compensation plans that are tied to the value of contracts acquired, (2) commissions paid to employees upon renewals of subscription and support contracts, (3) the associated payroll taxes and fringe benefit costs associated with the payments to the Company’s employees and (4) to a lesser extent, success fees paid to partners in emerging markets where the Company has a limited presence.
Costs capitalized related to new revenue contracts are amortized on a straight-line basis over four years, which is longer than the typical initial contract period, but reflects the estimated average period of benefit, including expected contract renewals. In arriving at this average period of benefit, the Company evaluated both qualitative and quantitative factors which
included the estimated life cycles of its offerings and its customer attrition. Additionally, the Company amortizes capitalized costs for renewals and success fees paid to partners over two years.
The capitalized amounts are recoverable through future revenue streams under all non-cancelable customer contracts. The Company periodically evaluates whether there have been any changes in its business, the market conditions in which it operates or other events which would indicate that its amortization period should be changed or if there are potential indicators of impairment.
Amortization of capitalized costs to obtain revenue contracts is included in marketing and sales expense in the accompanying consolidated statements of operations.
Cash and Cash Equivalents
Cash and Cash Equivalents
The Company considers all highly liquid investments purchased with an original maturity of three months or less to be cash equivalents. Cash and cash equivalents are stated at fair value.
Marketable Securities
Marketable Securities
The Company considers all of its marketable debt securities as available for use in current operations, including those with maturity dates beyond one year, and therefore classifies these securities within current assets on the consolidated balance sheets. Securities are classified as available for sale and are carried at fair value, with the change in unrealized gains and losses, net of tax, reported as a separate component on the consolidated statements of comprehensive income until realized. Fair value is determined based on quoted market rates when observable or utilizing data points that are observable, such as quoted prices, interest rates and yield curves. Securities with an amortized cost basis in excess of estimated fair value are assessed to determine what amount of the excess, if any, is caused by expected credit losses. Expected credit losses on securities are recognized in other expense, net on the consolidated statements of operations, and any remaining unrealized losses, net of taxes, are included in accumulated other comprehensive loss in stockholders' equity. For the purposes of computing realized and unrealized gains and losses, the cost of securities sold is based on the specific-identification method. Interest on securities classified as available for sale is included as a component of investment income within other expense on the consolidated statements of operations.
Strategic Investments
Strategic Investments
The Company holds strategic investments in privately held debt and equity securities and publicly held equity securities in which the Company does not have a controlling interest.
Privately held equity securities where the Company does not have a controlling financial interest in but does exercise significant influence over the investee are accounted for under the equity method. Privately held equity securities not accounted for under the equity method are recorded at cost and adjusted for observable transactions for same or similar investments of the same issuer or impairment events (referred to as the measurement alternative). All gains and losses on privately held equity securities, realized and unrealized, are recorded through gains (losses) on strategic investments, net on the consolidated statements of operations. Privately held debt securities are recorded at fair value with changes in fair value recorded through accumulated other comprehensive loss on the consolidated balance sheet.
Valuations of privately held securities are inherently complex and require judgment due to the lack of readily available market data. The carrying value is not adjusted for the Company's privately held equity securities if there are no observable price changes in a same or similar security from the same issuer or if there are no identified events or changes in circumstances that may indicate impairment, as discussed below. In determining the estimated fair value of its strategic investments in privately held companies, the Company utilizes the most recent data available to the Company. The Company assesses its privately held debt and equity securities in its strategic investment portfolio at least quarterly for impairment. The Company’s impairment analysis encompasses an assessment of both qualitative and quantitative factors, including the investee's financial metrics, market acceptance of the investee's product or technology and the rate at which the investee is using its cash. If the investment is considered impaired, the Company recognizes an impairment through the consolidated statements of operations and establishes a new carrying value for the investment.
Publicly held equity securities are measured at fair value with changes recorded through gains on strategic investments, net on the consolidated statements of operations.
The Company may enter into strategic investments or other investments that are considered variable interest entities (“VIEs”). If the Company is a primary beneficiary of a VIE, it is required to consolidate the entity. To determine if the Company is the primary beneficiary of a VIE, the Company evaluates whether it has (1) the power to direct the activities that most significantly impact the VIE’s economic performance, and (2) the obligation to absorb losses or the right to receive benefits from the VIE that could potentially be significant to the VIE. The assessment of whether the Company is the primary beneficiary of its VIE investments requires significant assumptions and judgments. VIEs that are not consolidated are
accounted for under the measurement alternative, equity method, amortized cost, or other appropriate methodology based on the nature of the interest held.
Fair Value Measurement Fair Value MeasurementThe Company measures its cash and cash equivalents, marketable securities, publicly held equity securities and foreign currency derivative contracts at fair value. In addition, the Company measures certain of its strategic investments, including its privately held debt securities and privately held equity securities, at fair value on a nonrecurring basis when there has been an observable price change in a same or similar security.
Derivative Financial Instruments
Derivative Financial Instruments
The Company enters into foreign currency derivative contracts with financial institutions to reduce foreign exchange risk associated with intercompany transactions and other monetary assets or liabilities denominated in currencies other than the functional currency of a subsidiary. The Company uses forward currency derivative contracts, which are not designated as hedging instruments, to minimize the Company’s exposure to balances primarily denominated in the Euro, British Pound Sterling, Canadian Dollar, Australian Dollar, Brazilian Real and Japanese Yen. The Company’s derivative financial instruments program is not designated for trading or speculative purposes. The Company generally enters into master netting arrangements with the financial institutions with which it contracts for such derivatives, which permit net settlement of transactions with the same counterparty, thereby reducing risk of credit-related losses from a financial institutions' nonperformance. While the contract or notional amount is often used to express the volume of foreign currency derivative contracts, the amounts potentially subject to credit risk are generally limited to the amounts, if any, by which the counterparties’ obligations under the agreements exceed the obligations of the Company to the counterparties. The notional amount of foreign currency derivative contracts as of January 31, 2023 and January 31, 2022 was $6.0 billion and $6.1 billion, respectively.
Outstanding foreign currency derivative contracts are recorded at fair value on the condensed consolidated balance sheets. Unrealized gains or losses due to changes in the fair value of these derivative contracts, as well as realized gains or losses from their net settlement, are recognized as other expense consistent with the offsetting gains or losses resulting from the remeasurement or settlement of the underlying foreign currency denominated receivables and payables.
Property and Equipment
Property and Equipment
Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the estimated useful lives of those assets as follows:
Buildings and building improvements
10 to 40 years
Computers, equipment and software
3 to 5 years
Furniture and fixtures5 years
Leasehold improvements
Shorter of the estimated lease term or 10 years
The Company estimates the useful lives of property and equipment upon initial recognition and periodically evaluates the useful lives and whether events or changes in circumstances warrant a revision to the useful lives.
When assets are retired or otherwise disposed of, the cost and accumulated depreciation and amortization are removed from their respective accounts and any loss on such retirement is reflected in operating expenses.
Leases
Leases
The Company determines if an arrangement is a lease at inception and classifies its leases at commencement. Operating leases are included in operating lease right-of-use (“ROU”) assets and current and noncurrent operating lease liabilities on the Company’s consolidated balance sheets. Assets recognized from finance leases (also referred to as ROU assets) are included in property and equipment, accrued expenses and other liabilities and other noncurrent liabilities, respectively, on the Company’s consolidated balance sheets. ROU assets represent the Company's right to use an underlying asset for the lease term. The corresponding lease liabilities represent its obligation to make lease payments arising from the lease. The Company does not recognize ROU assets or lease liabilities for leases with a term of 12 months or less for any asset classes.
Lease liabilities are recognized based on the present value of the future minimum lease payments over the lease term at commencement, net of any future tenant incentives. The Company has lease agreements which contain both lease and non-lease components, which it has elected to combine for all asset classes. As such, minimum lease payments include fixed payments for non-lease components within a lease agreement, but exclude variable lease payments not dependent on an index or rate, such as common area maintenance, operating expenses, utilities, or other costs that are subject to fluctuation from period to period. The Company’s lease terms may include options to extend or terminate the lease. Periods beyond the noncancellable term of the lease are included in the measurement of the lease liability when it is reasonably certain that the Company will exercise the
associated extension option or waive the termination option. The Company reassesses the lease term if and when a significant event or change in circumstances occurs within the control of the Company. As most of the Company’s leases do not provide an implicit rate, the net present value of future minimum lease payments is determined using the Company’s incremental borrowing rate. The Company's incremental borrowing rate is an estimate of the interest rate the Company would have to pay to borrow on a collateralized basis with similar terms and payments, in the economic environment where the leased asset is located.
The lease ROU asset is recognized based on the lease liability, adjusted for any rent payments or initial direct costs incurred or tenant incentives received prior to commencement.
Lease expenses for minimum lease payments for operating leases, which includes amortization expense of ROU assets, are recognized on a straight-line basis over the lease term. Amortization expense of finance lease ROU assets is recognized on a straight-line basis over the lease term, and interest expense for finance lease liabilities is recognized based on the incremental borrowing rate. Expense for variable lease payments are recognized as incurred.
On the lease commencement date, the Company also establishes assets and liabilities for the present value of estimated future costs to retire long-lived assets at the termination or expiration of a lease. Such assets are included in property and equipment, net and are amortized over the lease term to operating expense.
The Company has entered into subleases or has made decisions and taken actions to exit and sublease certain unoccupied leased office space. Similar to other long-lived assets discussed below, management tests ROU assets for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. For leased assets, such circumstances would include the decision to leave a leased facility prior to the end of the minimum lease term or subleases for which estimated cash flows do not fully cover the costs of the associated lease.
Intangible Assets Acquired through Business Combinations
Intangible Assets Acquired through Business Combinations
Intangible assets are amortized over their estimated useful lives. Each period, the Company evaluates the estimated remaining useful life of its intangible assets and whether events or changes in circumstances warrant a revision to the remaining period of amortization. Management tests for impairment whenever events or changes in circumstances occur that could impact the recoverability of these assets.
Impairment Assessment
Impairment Assessment
The Company evaluates intangible assets and other long-lived assets for possible impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. This includes but is not limited to significant adverse changes in business climate, market conditions or other events that indicate an asset's carrying amount may not be recoverable. Recoverability of these assets is measured by comparing the carrying amount of each asset to the future undiscounted cash flows the asset is expected to generate. If the undiscounted cash flows used in the test for recoverability are less than the carrying amount of these assets, the carrying amount of such assets is reduced to fair value.
The Company evaluates and tests the recoverability of its goodwill for impairment at least annually during its fourth quarter of each fiscal year or more often if and when circumstances indicate that goodwill may not be recoverable.
Business Combinations
Business Combinations
The Company uses its best estimates and assumptions to assign fair value to the tangible and intangible assets acquired and liabilities assumed at the acquisition date. The Company’s estimates are inherently uncertain and subject to refinement. During the measurement period, which may be up to one year from the acquisition date, the Company may record adjustments to the fair value of these tangible and intangible assets acquired and liabilities assumed, with the corresponding offset to goodwill. In addition, uncertain tax positions, tax-related valuation allowances and pre-acquisition contingencies are initially recorded in connection with a business combination as of the acquisition date. The Company continues to collect information and reevaluates these estimates and assumptions quarterly and records any adjustments to the Company’s preliminary estimates to goodwill provided that the Company is within the measurement period. Upon the conclusion of the measurement period or final determination of the fair value of assets acquired or liabilities assumed, whichever comes first, any subsequent adjustments are recorded to the Company’s consolidated statements of operations.
In the event the Company acquires an entity with which the Company has a preexisting relationship, the Company will generally recognize a gain or loss to settle that relationship as of the acquisition date within operating income on the consolidated statements of operations. In the event that the Company acquires an entity in which the Company previously held a strategic investment, the difference between the fair value of the shares as of the date of the acquisition and the carrying value of the strategic investment is recorded as a gain or loss and recorded within net gains (losses) on strategic investments in the consolidated statements of operations.
Restructuring Restructuring The Company generally recognizes employee severance costs when payments are probable and amounts are estimable or when notification occurs, depending on the region an employee works. Costs related to contracts without future benefit or contract termination are recognized at the earlier of the contract termination or the cease-use dates. Other exit-related costs are recognized as incurred.
Stock-Based Compensation Expense
Stock-Based Compensation Expense
Stock-based compensation expense is measured based on grant date at fair value using the Black-Scholes option pricing model for stock options and the grant date closing stock price for restricted stock awards. The Company recognizes stock-based compensation expense related to stock options and restricted stock awards on a straight-line basis, net of estimated forfeitures, over the requisite service period of the awards, which is generally the vesting term of four years. The estimated forfeiture rate applied is based on historical forfeiture rates.
Stock-based compensation expense related to the Company’s Amended and Restated 2004 Employee Stock Purchase Plan (“ESPP” or “2004 Employee Stock Purchase Plan”) is measured based on grant date at fair value using the Black-Scholes option pricing model. The Company recognizes stock-based compensation expense related to shares issued pursuant to the 2004 Employee Stock Purchase Plan on a straight-line basis over the offering period, which is 12 months. The ESPP allows employees to purchase shares of the Company's common stock at a 15 percent discount from the lower of the Company’s stock price on (i) the first day of the offering period or on (ii) the last day of the purchase period and also allows employees to reduce their percentage election once during a six-month purchase period (December 15 and June 15 of each fiscal year), but not increase that election until the next one-year offering period. The ESPP also includes a reset provision for the purchase price if the stock price on the purchase date is less than the stock price on the offering date.
Stock-based compensation expense related to performance share grants, which are awarded to executive officers and other members of senior management and vest, if at all, based on the Company’s performance over a three-year period relative to the Nasdaq 100. Performance share grants are measured based on grant date at fair value using a Monte Carlo simulation model and expensed on a straight-line basis, net of estimated forfeitures, over the service period of the awards, which is generally the vesting term of three years.
The Company, at times, grants unvested restricted shares to employee stockholders of certain acquired companies in lieu of cash consideration. These awards are generally subject to continued post-acquisition employment. Therefore, the Company accounts for them as post-acquisition stock-based compensation expense. The Company recognizes stock-based compensation expense equal to the grant date fair value of the restricted stock awards, based on the closing stock price on grant date, on a straight-line basis over the requisite service period of the awards, which is generally four years.
Advertising Expenses Advertising ExpensesAdvertising is expensed as incurred.
Income Taxes
Income Taxes
The Company uses the asset and liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are determined based on temporary differences between the financial statement and tax basis of assets and liabilities using enacted tax rates in effect for the year in which the differences are expected to reverse. The effect on deferred tax assets and liabilities of a change in tax laws is recognized in the consolidated statements of operations in the period that includes the enactment date.
The Company’s tax positions are subject to income tax audits by multiple tax jurisdictions throughout the world. The Company recognizes the tax benefit of an uncertain tax position only if it is more likely than not that the position is sustainable upon examination by the taxing authority, solely based on its technical merits. The tax benefit recognized is measured as the largest amount of benefit which is greater than 50 percent likely to be realized upon settlement with the taxing authority. The Company recognizes interest accrued and penalties related to unrecognized tax benefits in the income tax provision.
Valuation allowances are established when necessary to reduce deferred tax assets to the amounts that are more likely than not expected to be realized based on the weighting of positive and negative evidence. Future realization of deferred tax assets ultimately depends on the existence of sufficient taxable income of the appropriate character (for example, ordinary income or capital gain) within the carryback or carryforward periods available under the applicable tax law. The Company regularly reviews the deferred tax assets for recoverability based on historical taxable income, projected future taxable income, the expected timing of the reversals of existing temporary differences and tax planning strategies. The Company’s judgments regarding future profitability may change due to many factors, including future market conditions and the ability to successfully execute its business plans. Should there be a change in the ability to recover deferred tax assets, the tax provision would increase or decrease in the period in which the assessment is changed.
Foreign Currency Translation Foreign Currency TranslationThe functional currency of the Company’s major foreign subsidiaries is generally the local currency. All assets and liabilities denominated in a foreign currency are translated into U.S. dollars at the exchange rate on the balance sheet date. Revenues and expenses are translated at the average exchange rate during the period. Equity transactions are translated using historical exchange rates. Adjustments resulting from translating foreign functional currency financial statements into U.S. dollars are recorded as a separate component on the consolidated statements of comprehensive income. Foreign currency transaction gains and losses are included in other income in the consolidated statements of operations for the period.
Warranties and Indemnification
Warranties and Indemnification
The Company’s enterprise cloud computing services are typically warranted to perform in a manner consistent with general industry standards that are reasonably applicable and materially in accordance with the Company’s online help documentation under normal use and circumstances.
The Company’s arrangements generally include certain provisions for indemnifying customers against liabilities if its products or services infringe a third party’s intellectual property rights. To date, the Company has not incurred any material costs as a result of such obligations and has not accrued any material liabilities related to such obligations in the accompanying consolidated financial statements.
The Company has also agreed to indemnify its directors and executive officers for costs associated with any fees, expenses, judgments, fines and settlement amounts incurred by any of these persons in any action or proceeding to which any of those persons is, or is threatened to be, made a party by reason of the person’s service as a director or officer, including any action by the Company, arising out of that person’s services as the Company’s director or officer or that person’s services provided to any other company or enterprise at the Company’s request. The Company maintains director and officer insurance coverage that would generally enable the Company to recover a portion of any future amounts paid. The Company may also be subject to indemnification obligations by law with respect to the actions of its employees under certain circumstances and in certain jurisdictions.
New Accounting Pronouncement Adopted
New Accounting Pronouncement Adopted in Fiscal 2023
In October 2021, the FASB issued Accounting Standards Update No. 2021-08, “Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers” (“ASU 2021-08”), which requires contract assets and contract liabilities (i.e., unearned revenue) acquired in a business combination to be recognized and measured in accordance with ASC 606, Revenue from Contracts with Customers. Previously, the Company recognized contract assets and contract liabilities at the acquisition date based on fair value estimates, which had resulted in a reduction to unearned revenue on the balance sheet, and therefore, a reduction to revenues that would have otherwise been recorded as an independent entity. ASU 2021-08 is effective for interim and annual periods beginning after December 15, 2022 on a prospective basis, with early adoption permitted. The Company adopted ASU 2021-08 in the first quarter of fiscal 2023 and the impact of the adoption was not material.
Reclassifications
Reclassifications
A reclassification to the fiscal 2022 consolidated balance sheet was made to conform to the current period presentation of current debt. This reclassification did not impact the Company's key metrics including Total Assets, Total Revenues, Income From Operations, Net Income or Operating Cash Flows.
v3.22.4
Summary of Business and Significant Accounting Policies (Tables)
 12 Months Ended
Jan. 31, 2023
Accounting Policies [Abstract]  
Schedule of Property and Equipment Estimated Useful Lives Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the estimated useful lives of those assets as follows:
Buildings and building improvements
10 to 40 years
Computers, equipment and software
3 to 5 years
Furniture and fixtures5 years
Leasehold improvements
Shorter of the estimated lease term or 10 years
Property and equipment, net consisted of the following (in millions):
 As of January 31,
 20232022
Land $293 $293 
Buildings and building improvements 489 487 
Computers, equipment and software3,556 2,543 
Furniture and fixtures259 237 
Leasehold improvements1,807 1,656 
Property and equipment, gross6,404 5,216 
Less accumulated depreciation and amortization(2,702)(2,401)
Property and equipment, net$3,702 $2,815 
v3.22.4
Revenues (Tables)
 12 Months Ended
Jan. 31, 2023
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
Subscription and support revenues consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202320222021
Sales $6,831 $5,989 $5,191 
Service 7,369 6,474 5,377 
Platform and Other 5,967 4,509 3,324 
Marketing and Commerce4,516 3,902 3,133 
Data4,338 3,783 2,951 
$29,021 $24,657 $19,976 

Total Revenue by Geographic Locations
Revenues by geographical region consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202320222021
Americas$21,250 $17,983 $14,736 
Europe7,163 6,016 4,501 
Asia Pacific2,939 2,493 2,015 
$31,352 $26,492 $21,252 
Unearned Revenue
The change in unearned revenue was as follows (in millions):
Fiscal Year Ended January 31,
20232022
Unearned revenue, beginning of period$15,628 $12,607 
Billings and other (1)33,034 29,011 
Contribution from contract asset62 110 
Revenue recognized over time(29,595)(24,841)
Revenue recognized at a point in time(1,757)(1,651)
Unearned revenue from business combinations4 392 
Unearned revenue, end of period$17,376 $15,628 
(1) Other includes, for example, the impact of foreign currency translation.
Remaining Performance Obligation Remaining performance obligation consisted of the following (in billions):
 CurrentNoncurrentTotal
As of January 31, 2023 $24.6 $24.0 $48.6 
As of January 31, 2022 22.0 21.7 43.7 
v3.22.4
Investments (Tables)
 12 Months Ended
Jan. 31, 2023
Investments, Debt and Equity Securities [Abstract]  
Schedule of Marketable Securities
At January 31, 2023, marketable securities consisted of the following (in millions):
Amortized
Cost		Unrealized
Gains		Unrealized
Losses		Fair Value
Corporate notes and obligations$3,442 $4 $(92)$3,354 
U.S. treasury securities381 0 (11)370 
Mortgage-backed obligations190 0 (12)178 
Asset-backed securities1,004 1 (20)985 
Municipal securities175 0 (6)169 
Commercial paper278 0 0 278 
Covered bonds105 0 (4)101 
Other59 0 (2)57 
Total marketable securities$5,634 $5 $(147)$5,492 
At January 31, 2022, marketable securities consisted of the following (in millions):
Amortized
Cost		Unrealized
Gains		Unrealized
Losses		Fair Value
Corporate notes and obligations$3,153 $2 $(34)$3,121 
U.S. treasury securities205 0 (3)202 
Mortgage-backed obligations229 0 (4)225 
Asset-backed securities1,056 0 (5)1,051 
Municipal securities225 0 (2)223 
Commercial paper27 0 0 27 
Covered bonds212 0 (2)210 
Other14 0 0 14 
Total marketable securities$5,121 $2 $(50)$5,073 
Schedule of Short-Term and Long-Term Marketable Securities The contractual maturities of the investments classified as marketable securities were as follows (in millions):
 As of
 January 31, 2023January 31, 2022
Due within 1 year$2,380 $2,161 
Due in 1 year through 5 years3,104 2,899 
Due in 5 years through 10 years8 13 
$5,492 $5,073 
Schedules of Strategic Investments Strategic investments by form and measurement category as of January 31, 2023 were as follows (in millions):
 Measurement Category
 Fair ValueMeasurement AlternativeOtherTotal
Equity securities$48 $4,479 $76 $4,603 
Debt securities and other investments 0 0 69 69 
Balance as of January 31, 2023
$48 $4,479 $145 $4,672 
Strategic investments by form and measurement category as of January 31, 2022 were as follows (in millions):
 Measurement Category
 Fair ValueMeasurement AlternativeOtherTotal
Equity securities$370 $4,204 $122 $4,696 
Debt securities and other investments0 0 88 88 
Balance as of January 31, 2022
$370 $4,204 $210 $4,784 
The components of gains and losses on strategic investments were as follows (in millions):
4Fiscal Year Ended January 31,
202320222021
Unrealized gains (losses) recognized on publicly traded equity securities, net$1 $(241)$1,743 
Unrealized gains recognized on privately held equity securities, net180 1,210 184 
Impairments on privately held equity and debt securities(491)(51)(124)
Unrealized gains (losses), net(310)918 1,803 
Realized gains on sales of securities, net71 293 367 
Gains (losses) on strategic investments, net$(239)$1,211 $2,170 
v3.22.4
Fair Value Measurement (Tables)
 12 Months Ended
Jan. 31, 2023
Fair Value Disclosures [Abstract]  
Schedule of Assets and Liabilities Measured at Fair Value on a Recurring Basis
The following table presents information about the Company’s assets and liabilities that were measured at fair value as of January 31, 2023 and indicates the fair value hierarchy of the valuation (in millions):
DescriptionQuoted Prices in
Active Markets
for Identical Assets
(Level 1)		Significant Other
Observable
Inputs
(Level 2)		Significant
Unobservable
Inputs
(Level 3)		Fair Value
Cash equivalents (1):
Time deposits$0 $1,877 $0 $1,877 
Money market mutual funds1,795 0 0 1,795 
Cash equivalent securities 0 794 0 794 
Marketable securities:
Corporate notes and obligations0 3,354 0 3,354 
U.S. treasury securities0 370 0 370 
Mortgage-backed obligations0 178 0 178 
Asset-backed securities0 985 0 985 
Municipal securities0 169 0 169 
Commercial paper0 278 0 278 
Covered bonds0 101 0 101 
Other0 57 0 57 
Strategic investments:
Equity securities48 0 0 48 
Total assets$1,843 $8,163 $0 $10,006 
(1) Included in “cash and cash equivalents” in the accompanying consolidated balance sheets in addition to $2.6 billion of cash, as of January 31, 2023.
The following table presents information about the Company’s assets and liabilities that were measured at fair value as of January 31, 2022 and indicates the fair value hierarchy of the valuation (in millions):
DescriptionQuoted Prices in
Active Markets
for Identical Assets
(Level 1)		Significant Other
Observable Inputs (Level 2)		Significant
Unobservable
Inputs
(Level 3)		Fair Value
Cash equivalents (1):
Time deposits$0 $1,171 $0 $1,171 
Money market mutual funds1,426 0 0 1,426 
Cash equivalent securities0 106 0 106 
Marketable securities:
Corporate notes and obligations0 3,121 0 3,121 
U.S. treasury securities0 202 0 202 
Mortgage-backed obligations0 225 0 225 
Asset-backed securities0 1,051 0 1,051 
Municipal securities0 223 0 223 
Commercial paper0 27 0 27 
Covered bonds0 210 0 210 
Other0 14 0 14 
Strategic investments:
Equity securities370 0 0 370 
Total assets$1,796 $6,350 $0 $8,146 
(1) Included in “cash and cash equivalents” in the accompanying consolidated balance sheets in addition to $2.8 billion of cash, as of January 31, 2022.
v3.22.4
Property and Equipment, Net and Other Balance Sheet Accounts (Tables)
 12 Months Ended
Jan. 31, 2023
Property, Plant and Equipment [Abstract]  
Schedule of Property and Equipment Property and equipment are stated at cost less accumulated depreciation. Depreciation is calculated on a straight-line basis over the estimated useful lives of those assets as follows:
Buildings and building improvements
10 to 40 years
Computers, equipment and software
3 to 5 years
Furniture and fixtures5 years
Leasehold improvements
Shorter of the estimated lease term or 10 years
Property and equipment, net consisted of the following (in millions):
 As of January 31,
 20232022
Land $293 $293 
Buildings and building improvements 489 487 
Computers, equipment and software3,556 2,543 
Furniture and fixtures259 237 
Leasehold improvements1,807 1,656 
Property and equipment, gross6,404 5,216 
Less accumulated depreciation and amortization(2,702)(2,401)
Property and equipment, net$3,702 $2,815 
v3.22.4
Leases and Other Commitments (Tables)
 12 Months Ended
Jan. 31, 2023
Commitments and Contingencies Disclosure [Abstract]  
Components of Lease Expense and Supplemental Cash Flow Information The components of lease expense were as follows (in millions):
Fiscal Year Ended January 31,
20232022
Operating lease cost$986 $1,080 
Finance lease cost:
Amortization of right-of-use assets $198 $125 
Interest on lease liabilities 10 5 
Total finance lease cost$208 $130 
Supplemental cash flow information related to operating and finance leases was as follows (in millions):
Fiscal Year Ended January 31,
20232022
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash outflows for operating leases$769 $873 
Operating cash outflows for finance leases 10 5
Financing cash outflows for finance leases180 74
Right-of-use assets obtained in exchange for lease obligations:
Operating leases915 364
Balance Sheet and Other Information Related to Leases
Supplemental balance sheet information related to operating and finance leases was as follows (in millions):
As of January 31,
20232022
Operating leases:
Operating lease right-of-use assets$2,890 $2,880 
Operating lease liabilities, current$590 $686 
Noncurrent operating lease liabilities2,897 2,703 
Total operating lease liabilities$3,487 $3,389 
Finance leases:
Computers, equipment and software$1,053 $928 
Accumulated depreciation(264)(528)
Property and equipment, net$789 $400 
Accrued expenses and other liabilities $257 $114 
Other noncurrent liabilities 534 271 
Total finance lease liabilities$791 $385 
Other information related to leases was as follows:
As of January 31,
20232022
Weighted average remaining lease term
Operating leases7 years7 years
Finance leases3 years3 years
Weighted average discount rate
Operating leases2.6 %2.1 %
Finance leases2.1 %1.9 %
Maturities of Operating Lease Liabilities As of January 31, 2023, the maturities of lease liabilities under noncancellable operating and finance leases were as follows (in millions):
Operating Leases Finance Leases
Fiscal Period:
Fiscal 2024$663 $270 
Fiscal 2025524 265 
Fiscal 2026536 199 
Fiscal 2027486 85 
Fiscal 2028437 0 
Thereafter1,239 0 
Total minimum lease payments3,885 819 
Less: Imputed interest(398)(28)
Total$3,487 $791 
Maturities of Finance Lease Liabilities As of January 31, 2023, the maturities of lease liabilities under noncancellable operating and finance leases were as follows (in millions):
Operating Leases Finance Leases
Fiscal Period:
Fiscal 2024$663 $270 
Fiscal 2025524 265 
Fiscal 2026536 199 
Fiscal 2027486 85 
Fiscal 2028437 0 
Thereafter1,239 0 
Total minimum lease payments3,885 819 
Less: Imputed interest(398)(28)
Total$3,487 $791 
v3.22.4
Business Combinations (Tables)
 12 Months Ended
Jan. 31, 2023
Business Combination and Asset Acquisition [Abstract]  
Schedule of Consideration Transferred The acquisition date fair value of the consideration transferred for Slack was approximately $27.1 billion, which consisted of the following (in millions):
Fair Value
Cash$15,799 
Common stock issued11,064 
Fair value of stock options, restricted stock units and restricted stock awards assumed205 
Total$27,068 
Schedule of Recognized Identified Assets Acquired and Liabilities Assumed The following table summarizes the fair values of assets acquired and liabilities assumed as of the date of acquisition (in millions):
Fair Value
Cash and cash equivalents $1,508 
Accounts receivable98 
Acquired customer contract asset70 
Operating lease right-of-use assets200 
Other assets409 
Goodwill21,410 
Intangible assets6,350 
Accounts payable, accrued expenses and other liabilities(478)
Unearned revenue(382)
Slack Convertible Notes (see Note 9)(1,339)
Operating lease liabilities(303)
Deferred tax liability (475)
Net assets acquired$27,068 
Intangible Assets Acquired The following table sets forth the components of identifiable intangible assets acquired and their estimated useful lives as of the date of acquisition (in millions):
Fair Value Useful Life
Developed technology$2,360 5 years
Customer relationships3,690 8 years
Other purchased intangible assets 300 6 years
Total intangible assets subject to amortization$6,350 
v3.22.4
Intangible Assets Acquired Through Business Combinations and Goodwill (Tables)
 12 Months Ended
Jan. 31, 2023
Goodwill and Intangible Assets Disclosure [Abstract]  
Intangible Assets Acquired From Business Combinations
Intangible assets acquired through business combinations were as follows (in millions):
Intangible Assets, GrossAccumulated AmortizationIntangible Assets, NetWeighted
Average
Remaining Useful Life (Years)
January 31, 2022Additions and retirements, net (1)January 31, 2023January 31, 2022Expense and retirements, netJanuary 31, 2023January 31, 2022January 31, 2023January 31, 2023
Acquired developed technology$5,633 $(789)$4,844 $(2,263)$(208)$(2,471)$3,370 $2,373 3.8
Customer relationships6,995 (304)6,691 (1,662)(500)(2,162)5,333 4,529 6.7
Other (2)345 (42)303 (70)(10)(80)275 223 5.5
Total$12,973 $(1,135)$11,838 $(3,995)$(718)$(4,713)$8,978 $7,125 5.7
(1) The Company retired $1.2 billion of fully depreciated intangible assets during fiscal 2023, of which $826 million were included in acquired developed technology and $366 million were included in customer relationships.
(2) Included in other are in-place leases, trade names, trademarks and territory rights.
Expected Future Amortization Expense for Purchased Intangible Assets The expected future amortization expense for intangible assets as of January 31, 2023 was as follows (in millions):
Fiscal Period:
Fiscal 2024$1,869 
Fiscal 20251,597 
Fiscal 20261,355 
Fiscal 2027990 
Fiscal 2028616 
Thereafter698 
Total amortization expense$7,125 
Schedule of Goodwill
The changes in the carrying amounts of goodwill, which is generally not deductible for tax purposes, were as follows (in millions):
Balance at January 31, 2021$26,318 
Slack21,161 
Acumen337 
Other acquisitions and adjustments (1)121 
Balance as of January 31, 2022$47,937 
Traction on Demand293 
Other acquisitions and adjustments (1)338 
Balance as of January 31, 2023$48,568 
(1) Adjustments include measurement period adjustments for business combinations from the prior year, including approximately $249 million in fiscal 2023 related to the Company’s July 2021 acquisition of Slack Technologies, Inc. (“Slack”) and the effect of foreign currency translation.
v3.22.4
Debt (Tables)
 12 Months Ended
Jan. 31, 2023
Debt Disclosure [Abstract]  
Carrying Value of Borrowings The carrying values of the Company's borrowings were as follows (in millions):
InstrumentDate of IssuanceMaturity DateContractual Interest Rate
Outstanding Principal as of January 31, 2023
January 31, 2023January 31, 2022
2023 Senior NotesApril 2018April 20233.25 %$1,000 $1,000 $998 
Loan assumed on 50 FremontFebruary 2015June 20233.75 182 182 186 
2024 Senior NotesJuly 2021July 20240.625 1,000 998 997 
2028 Senior NotesApril 2018April 20283.70 1,500 1,493 1,492 
2028 Senior Sustainability NotesJuly 2021July 20281.50 1,000 992 990 
2031 Senior NotesJuly 2021July 20311.95 1,500 1,489 1,488 
2041 Senior NotesJuly 2021July 20412.70 1,250 1,235 1,234 
2051 Senior NotesJuly 2021July 20512.90 2,000 1,977 1,976 
2061 Senior NotesJuly 2021July 20613.05 1,250 1,235 1,235 
Total carrying value of debt$10,682 10,601 10,596 
Less current portion of debt(1,182)(4)
Total noncurrent debt$9,419 $10,592 
Schedule of Future Principal Payments The contractual future principal payments for all borrowings as of January 31, 2023 were as follows (in millions):
Fiscal Period:
Fiscal 2024$1,182 
Fiscal 20251,000 
Fiscal 20260 
Fiscal 20270 
Fiscal 20280 
Thereafter8,500 
Total principal outstanding$10,682 
Schedule of Interest Expense on Debt The following table sets forth total interest expense recognized related to debt (in millions), which is included within other expense in the Company’s consolidated statements of operations:
 Fiscal Year Ended January 31,
 202320222021
Contractual interest expense$277 $198 $96 
Amortization of debt discounts and debt issuance costs10 18 14 
$287 $216 $110 
v3.22.4
Restructuring (Tables)
 12 Months Ended
Jan. 31, 2023
Restructuring and Related Activities [Abstract]  
Summary of Restructuring Activities
The following table summarizes the activities related to the restructuring for fiscal 2023 (in millions):
Workforce reductionReal estate exits and office space reductionsTotal
Charges$683 $145 $828 
Payments(48)(25)(73)
Non-cash items(28)(120)(148)
Liability as of January 31, 2023$607 $0 $607 
v3.22.4
Stockholders' Equity (Tables)
 12 Months Ended
Jan. 31, 2023
Share-Based Payment Arrangement [Abstract]  
Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions The fair value of each stock option grant was estimated on the date of grant using the Black-Scholes option pricing model with the following assumptions and fair value per share:
 Fiscal Year Ended January 31,
202320222021
Volatility
34 - 40
%
34 - 37
%
28 - 37
%
Estimated life3.5 years3.5 years3.5 years
Risk-free interest rate
1.7 - 4.4
%
0.4 - 1.7
%
0.2 - 1.4
%
Weighted-average fair value per share of grants$62.10 $59.34 $41.24 
Share-based Compensation, Stock Options, Activity Stock option activity for fiscal 2023 was as follows:
  Options Outstanding
 Shares
Available for
Grant
(in millions)		Outstanding
Stock
Options
(in millions)		Weighted-
Average
Exercise Price		Aggregate
Intrinsic Value (in millions)
Balance as of January 31, 202266 21 $156.34 
Increase in shares authorized:
2013 Equity Incentive Plan44 
Options granted under all plans(8)8 205.90 
Restricted stock activity(32)
Exercised0 (3)97.47 
Plan shares expired or canceled3 (3)188.04 
Balance as of January 31, 202373 23 $175.23 $2,982 
Vested or expected to vest23 $173.38 $2,852 
Exercisable as of January 31, 202312 $149.40 $1,808 
Schedule of Stock Options Outstanding As of January 31, 2023, options to purchase 12 million shares were vested at a weighted-average exercise price of $149.40 per share and had a weighted-average remaining contractual life of approximately 3.33 years. The total intrinsic value of these vested options based on the market value of the stock as of January 31, 2023 was approximately $1.8 billion.
 Options OutstandingOptions Exercisable
Range of Exercise
Prices		Number
Outstanding
(in millions)		Weighted-
Average
Remaining
Contractual Life
(Years)		Weighted-
Average
Exercise
Price		Number of
Shares
(in millions)		Weighted-
Average
Exercise
Price
$0.76 to $118.04
4 2.5$82.60 4 $84.42 
$120.75 to $151.25
1 4.4140.34 1 138.14 
$154.14
4 4.0154.14 2 154.14 
$155.20 to $171.43
3 3.7162.03 3 161.25 
$176.98 to $215.17
4 4.9211.42 2 213.44 
$218.21 to $296.84
7 5.8224.52 1 239.94 
23 4.5$175.23 13 $149.40 
Schedule of Restricted Stock Activity Restricted stock activity for fiscal 2023 was as follows:
 Restricted Stock Outstanding
 Outstanding
(in millions)		Weighted-Average Grant Date Fair ValueAggregate
Intrinsic
Value (in millions)
Balance as of January 31, 202227 $202.85 
Granted - restricted stock units and awards18 201.34 
Granted - performance-based stock units1 203.28 
Canceled(5)203.07 
Vested and converted to shares(12)196.21 
Balance as of January 31, 202329 $204.62 $4,924 
Expected to vest26 $4,302 
Share-based Payment Arrangement, Expensed and Capitalized, Amount The aggregate expected stock-based compensation expense remaining to be recognized as of January 31, 2023 was as follows (in millions):
Fiscal Period:
Fiscal 2024$2,672 
Fiscal 20251,849 
Fiscal 20261,156 
Fiscal 2027207 
Total stock-based compensation expense$5,884 
Schedule Of Shares Of Common Stock Available For Future Issuance Under Stock Option Plans The following number of shares of common stock were reserved and available for future issuance at January 31, 2023 (in millions):
Options outstanding23 
Restricted stock awards and units and performance-based stock units outstanding29 
Stock available for future grant or issuance:
2013 Equity Incentive Plan72 
2014 Inducement Plan1 
Amended and Restated 2004 Employee Stock Purchase Plan23 
148 
v3.22.4
Income Taxes (Tables)
 12 Months Ended
Jan. 31, 2023
Income Tax Disclosure [Abstract]  
Domestic and Foreign Components of Income Before Provision For (Benefit From) Income Taxes The domestic and foreign components of income before provision for (benefit from) income taxes consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202320222021
Domestic$398 $1,338 $2,683 
Foreign262 194 (122)
$660 $1,532 $2,561 
Schedule of Income Taxes Provision (Benefit) The provision for (benefit from) income taxes consisted of the following (in millions):
 Fiscal Year Ended January 31,
 202320222021
Current:
Federal$173 $6 $(12)
State216 (16)53 
Foreign397 352 238 
Total786 342 279 
Deferred:
Federal(134)(181)228 
State(203)(57)66 
Foreign3 (16)(2,084)
Total(334)(254)(1,790)
Provision for (benefit from) income taxes$452 $88 $(1,511)
Reconciliation of Statutory Federal Income Tax Rate A reconciliation of income taxes at the statutory federal income tax rate to the provision for (benefit from) income taxes included in the accompanying consolidated statements of operations is as follows (in millions):
 Fiscal Year Ended January 31,
 202320222021
U.S. federal taxes at statutory rate$139 $322 $538 
State, net of the federal benefit29 (29)90 
Effects of non-U.S. operations (1)287 199 (1,817)
Tax credits(239)(263)(125)
Non-deductible expenses94 83 45 
Foreign-derived intangible income deduction(55)0 0 
(Windfall)/shortfall related to share-based compensation31 (323)(289)
Effect of U.S. tax law change0 0 23 
Change in valuation allowance 171 101 15 
Other, net(5)(2)9 
Provision for (benefit from) income taxes$452 $88 $(1,511)
(1) Fiscal 2021 effects of non-U.S. operations included tax benefit from the transfer of certain intangible property in Ireland.
Significant Components of Deferred Tax Assets And Liabilities Significant components of the Company’s deferred tax assets and liabilities were as follows (in millions):
 As of January 31,
 20232022
Deferred tax assets:
Losses and deductions carryforward$268 $682 
Deferred stock-based compensation expense312 244 
Tax credits1,055 1,469 
Accrued liabilities470 300 
Intangible assets1,976 2,009 
Lease liabilities912 862 
Unearned revenue78 116 
Capitalized research & development914 0 
Other86 32 
Total deferred tax assets6,071 5,714 
Less valuation allowance(633)(463)
Deferred tax assets, net of valuation allowance5,438 5,251 
Deferred tax liabilities:
Capitalized costs to obtain revenue contracts(913)(817)
Purchased intangible assets(1,500)(1,902)
Depreciation and amortization(304)(178)
Basis difference on strategic and other investments(250)(337)
Lease right-of-use assets(767)(735)
Total deferred tax liabilities(3,734)(3,969)
Net deferred tax assets (liabilities)$1,704 $1,282 
Schedule of Unrecognized Tax Benefits Roll Forward A reconciliation of the beginning and ending balance of total unrecognized tax benefits for fiscal years 2023, 2022 and 2021 is as follows (in millions):
 Fiscal Year Ended January 31,
 202320222021
Beginning of period$1,822 $1,479 $1,433 
Tax positions taken in prior period:
Gross increases53 25 77 
Gross decreases(45)(27)(40)
Tax positions taken in current period:
Gross increases227 358 107 
Settlements(40)0 (87)
Lapse of statute of limitations(12)(7)(19)
Currency translation effect(30)(6)8 
End of period$1,975 $1,822 $1,479 
v3.22.4
Net Income Per Share (Tables)
 12 Months Ended
Jan. 31, 2023
Earnings Per Share [Abstract]  
Reconciliation of Denominator Used in Calculation of Basic And Diluted Earnings (Loss) Per Share A reconciliation of the denominator used in the calculation of basic and diluted earnings per share is as follows (in millions):
4Fiscal Year Ended January 31,
 202320222021
Numerator:
Net income$208 $1,444 $4,072 
Denominator:
Weighted-average shares outstanding for basic earnings per share992 955 908 
Effect of dilutive securities:
Employee stock awards5 19 22 
Adjusted weighted-average shares outstanding and assumed conversions for diluted earnings per share997 974 930 
Shares Excluded From Diluted Earnings (Loss) Per Share The effects of these potentially outstanding shares were not included in the calculation of diluted earnings per share because the effect would have been anti-dilutive (in millions):
 Fiscal Year Ended January 31,
 202320222021
Employee stock awards39 4 6 
v3.22.4
Summary of Business and Significant Accounting Policies - Narrative (Details)
 12 Months Ended
Jan. 31, 2023
USD ($)
Jan. 31, 2022
USD ($)
Jan. 31, 2023
USD ($)
segment
Jan. 31, 2022
USD ($)
Jan. 31, 2021
USD ($)
Concentration Risk [Line Items]          
Number of operating segments | segment     1    
Capitalized contract cost, amortization term (in years) 4 years   4 years    
Capitalized contract cost, renewals and success fees, amortization term (in years)     2 years    
Impairments of costs to obtain revenue contracts     $ 0 $ 0  
Offering period     12 months    
Discount for ESPP     15.00%    
Purchase period     6 months    
Advertising expense     $ 1,000,000,000 1,000,000,000 $ 800,000,000
Stock options and restricted stock          
Concentration Risk [Line Items]          
Vesting period (in years)     4 years    
Performance shares          
Concentration Risk [Line Items]          
Vesting period (in years)     3 years    
Performance period     3 years    
Restricted stock          
Concentration Risk [Line Items]          
Award requisite service period     4 years    
Foreign currency derivative contracts | Derivatives not designated as hedging instruments          
Concentration Risk [Line Items]          
Notional amount of foreign currency derivative contracts $ 6,000,000,000 $ 6,100,000,000 $ 6,000,000,000 $ 6,100,000,000  
Assets | Geographic concentration risk | Non-US          
Concentration Risk [Line Items]          
Concentration risk percentage 15.00% 13.00%      
Assets | Geographic concentration risk | Untied States          
Concentration Risk [Line Items]          
Concentration risk percentage 83.00% 86.00%      
Strategic investments | Investment concentration risk | Two Privately Held Investments          
Concentration Risk [Line Items]          
Concentration risk percentage 16.00% 21.00%      
v3.22.4
Summary of Business and Significant Accounting Policies - Schedule of Property and Equipment Estimated Useful Lives (Details)
 12 Months Ended
Jan. 31, 2023
Furniture and fixtures  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 5 years
Minimum | Buildings and building improvements  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 10 years
Minimum | Computers, equipment and software  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 3 years
Maximum | Buildings and building improvements  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 40 years
Maximum | Computers, equipment and software  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 5 years
Maximum | Leasehold improvements  
Property, Plant and Equipment [Line Items]  
Property and equipment, estimated useful lives 10 years
v3.22.4
Revenues - Disaggregation of Revenue (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Disaggregation of Revenue [Line Items]      
Total revenues $ 31,352 $ 26,492 $ 21,252
Americas      
Disaggregation of Revenue [Line Items]      
Total revenues 21,250 17,983 14,736
Europe      
Disaggregation of Revenue [Line Items]      
Total revenues 7,163 6,016 4,501
Asia Pacific      
Disaggregation of Revenue [Line Items]      
Total revenues $ 2,939 $ 2,493 $ 2,015
Untied States | Geographic concentration risk | Revenue      
Disaggregation of Revenue [Line Items]      
Concentration risk percentage 93.00% 94.00% 95.00%
Subscription and support      
Disaggregation of Revenue [Line Items]      
Total revenues $ 29,021 $ 24,657 $ 19,976
Sales      
Disaggregation of Revenue [Line Items]      
Total revenues 6,831 5,989 5,191
Service      
Disaggregation of Revenue [Line Items]      
Total revenues 7,369 6,474 5,377
Platform and Other      
Disaggregation of Revenue [Line Items]      
Total revenues 5,967 4,509 3,324
Marketing and Commerce      
Disaggregation of Revenue [Line Items]      
Total revenues 4,516 3,902 3,133
Data      
Disaggregation of Revenue [Line Items]      
Total revenues $ 4,338 $ 3,783 $ 2,951
v3.22.4
Revenues - Contract Balances and Unearned Revenue (Details)
$ in Millions
 12 Months Ended
Jan. 31, 2023
USD ($)
Jan. 31, 2022
USD ($)
Revenue from Contract with Customer [Abstract]    
Customer contract assets $ 648 $ 587
Percent of revenue recognized   0.49
Unearned Revenue [Roll Forward]    
Unearned revenue, beginning of period 15,628 $ 12,607
Billings and other 33,034 29,011
Contribution from contract asset 62 110
Unearned revenue from business combinations 4 392
Unearned revenue, end of period 17,376 15,628
Revenue recognized over time    
Unearned Revenue [Roll Forward]    
Revenue recognized (29,595) (24,841)
Revenue recognized at a point in time    
Unearned Revenue [Roll Forward]    
Revenue recognized $ (1,757) $ (1,651)
v3.22.4
Revenues - Remaining Performance Obligation (Details) - USD ($)
$ in Billions
Jan. 31, 2023
Jan. 31, 2022
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Current $ 24.6 $ 22.0
Noncurrent 24.0 21.7
Total $ 48.6 $ 43.7
Minimum | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-02-01    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Noncurrent remaining performance obligation, recognition period 13 months  
Maximum | Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2023-02-01    
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]    
Noncurrent remaining performance obligation, recognition period 36 months  
v3.22.4
Investments - Schedule of Marketable Securities (Details) - USD ($)
$ in Millions
Jan. 31, 2023
Jan. 31, 2022
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost $ 5,634 $ 5,121
Unrealized Gains 5 2
Unrealized Losses (147) (50)
Fair Value 5,492 5,073
Corporate notes and obligations    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 3,442 3,153
Unrealized Gains 4 2
Unrealized Losses (92) (34)
Fair Value 3,354 3,121
U.S. treasury securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 381 205
Unrealized Gains 0 0
Unrealized Losses (11) (3)
Fair Value 370 202
Mortgage-backed obligations    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 190 229
Unrealized Gains 0 0
Unrealized Losses (12) (4)
Fair Value 178 225
Asset-backed securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 1,004 1,056
Unrealized Gains 1 0
Unrealized Losses (20) (5)
Fair Value 985 1,051
Municipal securities    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 175 225
Unrealized Gains 0 0
Unrealized Losses (6) (2)
Fair Value 169 223
Commercial paper    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 278 27
Unrealized Gains 0 0
Unrealized Losses 0 0
Fair Value 278 27
Covered bonds    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 105 212
Unrealized Gains 0 0
Unrealized Losses (4) (2)
Fair Value 101 210
Other    
Debt Securities, Available-for-sale [Line Items]    
Amortized Cost 59 14
Unrealized Gains 0 0
Unrealized Losses (2) 0
Fair Value $ 57 $ 14
v3.22.4
Investments - Schedule of Short-Term and Long-Term Marketable Securities (Details) - USD ($)
$ in Millions
Jan. 31, 2023
Jan. 31, 2022
Investments, Debt and Equity Securities [Abstract]    
Due within 1 year $ 2,380 $ 2,161
Due in 1 year through 5 years 3,104 2,899
Due in 5 years through 10 years 8 13
Fair value of marketable securities $ 5,492 $ 5,073
v3.22.4
Investments - Schedule of Strategic Investments (Details) - USD ($)
$ in Millions
Jan. 31, 2023
Jan. 31, 2022
Investment Holdings [Line Items]    
Strategic investments $ 4,672 $ 4,784
Variable Interest Entity, Not Primary Beneficiary    
Investment Holdings [Line Items]    
Strategic investments 354 467
Equity securities    
Investment Holdings [Line Items]    
Strategic investments 4,603 4,696
Debt securities and other investments    
Investment Holdings [Line Items]    
Strategic investments 69 88
Fair Value    
Investment Holdings [Line Items]    
Strategic investments 48 370
Fair Value | Equity securities    
Investment Holdings [Line Items]    
Strategic investments 48 370
Fair Value | Debt securities and other investments    
Investment Holdings [Line Items]    
Strategic investments 0 0
Measurement Alternative    
Investment Holdings [Line Items]    
Strategic investments 4,479 4,204
Measurement Alternative | Equity securities    
Investment Holdings [Line Items]    
Strategic investments 4,479 4,204
Measurement Alternative | Debt securities and other investments    
Investment Holdings [Line Items]    
Strategic investments 0 0
Other    
Investment Holdings [Line Items]    
Strategic investments 145 210
Other | Equity securities    
Investment Holdings [Line Items]    
Strategic investments 76 122
Other | Debt securities and other investments    
Investment Holdings [Line Items]    
Strategic investments $ 69 $ 88
v3.22.4
Investments - Components of Gains and Losses on Strategic Investments (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Investment Holdings [Line Items]      
Unrealized gains (losses) recognized, net $ (310) $ 918 $ 1,803
Realized gains on sales of securities, net 71 293 367
Gains (losses) on strategic investments, net (239) 1,211 2,170
Cumulative net gain on equity securities 87 1,600  
Publicly traded equity securities      
Investment Holdings [Line Items]      
Unrealized gains (losses) recognized, net 1 (241) 1,743
Privately held equity securities      
Investment Holdings [Line Items]      
Unrealized gains (losses) recognized, net 180 1,210 184
Upward adjustments 220 1,200  
Downward adjustments 466 61  
Privately held equity and debt securities      
Investment Holdings [Line Items]      
Impairments on privately held equity and debt securities $ (491) $ (51) $ (124)
v3.22.4
Fair Value Measurement (Details) - USD ($)
$ in Millions
Jan. 31, 2023
Jan. 31, 2022
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities $ 5,492 $ 5,073
Equity securities 48 370
Total assets 10,006 8,146
Corporate notes and obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 3,354 3,121
U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 370 202
Mortgage-backed obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 178 225
Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 985 1,051
Municipal securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 169 223
Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 278 27
Covered bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 101 210
Other    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 57 14
Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Equity securities 48 370
Total assets 1,843 1,796
Quoted Prices in Active Markets for Identical Assets (Level 1) | Corporate notes and obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Mortgage-backed obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Municipal securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Covered bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Quoted Prices in Active Markets for Identical Assets (Level 1) | Other    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Other Observable Inputs (Level 2)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Equity securities 0 0
Total assets 8,163 6,350
Significant Other Observable Inputs (Level 2) | Corporate notes and obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 3,354 3,121
Significant Other Observable Inputs (Level 2) | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 370 202
Significant Other Observable Inputs (Level 2) | Mortgage-backed obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 178 225
Significant Other Observable Inputs (Level 2) | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 985 1,051
Significant Other Observable Inputs (Level 2) | Municipal securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 169 223
Significant Other Observable Inputs (Level 2) | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 278 27
Significant Other Observable Inputs (Level 2) | Covered bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 101 210
Significant Other Observable Inputs (Level 2) | Other    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 57 14
Significant Unobservable Inputs (Level 3)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Equity securities 0 0
Total assets 0 0
Significant Unobservable Inputs (Level 3) | Corporate notes and obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | U.S. treasury securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Mortgage-backed obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Municipal securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Commercial paper    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Covered bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Other    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Marketable securities 0 0
Significant Unobservable Inputs (Level 3) | Fair value, non-recurring | Privately held equity securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Investments, fair value 4,600 4,400
Time deposits | Cash and cash equivalents    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 1,877 1,171
Time deposits | Cash and cash equivalents | Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Time deposits | Cash and cash equivalents | Significant Other Observable Inputs (Level 2)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 1,877 1,171
Time deposits | Cash and cash equivalents | Significant Unobservable Inputs (Level 3)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Money market mutual funds | Cash and cash equivalents    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 1,795 1,426
Money market mutual funds | Cash and cash equivalents | Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 1,795 1,426
Money market mutual funds | Cash and cash equivalents | Significant Other Observable Inputs (Level 2)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Money market mutual funds | Cash and cash equivalents | Significant Unobservable Inputs (Level 3)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Cash equivalent securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 2,600 2,800
Cash equivalent securities | Cash and cash equivalents    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 794 106
Cash equivalent securities | Cash and cash equivalents | Quoted Prices in Active Markets for Identical Assets (Level 1)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 0 0
Cash equivalent securities | Cash and cash equivalents | Significant Other Observable Inputs (Level 2)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents 794 106
Cash equivalent securities | Cash and cash equivalents | Significant Unobservable Inputs (Level 3)    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]    
Cash equivalents $ 0 $ 0
v3.22.4
Property and Equipment, Net and Other Balance Sheet Accounts (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Property, Plant and Equipment [Line Items]      
Property and equipment, gross $ 6,404 $ 5,216  
Less accumulated depreciation and amortization (2,702) (2,401)  
Property and equipment, net 3,702 2,815  
Depreciation amortization expense 903 678 $ 579
Accrued compensation 2,600 2,400  
Land      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 293 293  
Buildings and building improvements      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 489 487  
Computers, equipment and software      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 3,556 2,543  
Furniture and fixtures      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross 259 237  
Leasehold improvements      
Property, Plant and Equipment [Line Items]      
Property and equipment, gross $ 1,807 $ 1,656  
v3.22.4
Leases and Other Commitments - Narrative (Details)
$ in Millions
 12 Months Ended
Jan. 31, 2023
USD ($)
Other Commitments [Line Items]  
Operating lease extension term (some leases) 5 years
Operating lease termination option 1 year
Sublease income, next five years $ 237
Sublease income, thereafter 42
Operating leases, not yet commenced 400
Operating lease commitment balance, including leases not yet commenced 5,100
Letter of credit  
Other Commitments [Line Items]  
Value of outstanding letters of credit 126
Facilities Space  
Other Commitments [Line Items]  
Operating lease commitment balance, including leases not yet commenced $ 4,200
Minimum  
Other Commitments [Line Items]  
Operating lease term 1 year
Operating lease term, not yet commenced 1 year
Maximum  
Other Commitments [Line Items]  
Operating lease term 17 years
Operating lease term, not yet commenced 17 years
v3.22.4
Leases and Other Commitments - Components of Lease Expense and Supplemental Cash Flow Information (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Commitments and Contingencies Disclosure [Abstract]    
Operating lease cost $ 986 $ 1,080
Finance lease cost:    
Amortization of right-of-use assets 198 125
Interest on lease liabilities 10 5
Total finance lease cost 208 130
Cash paid for amounts included in the measurement of lease liabilities:    
Operating cash outflows for operating leases 769 873
Operating cash outflows for finance leases 10 5
Financing cash outflows for finance leases 180 74
Right-of-use assets obtained in exchange for lease obligations:    
Operating leases $ 915 $ 364
v3.22.4
Leases and Other Commitments - Balance Sheet and Other Information Related to Leases (Details) - USD ($)
$ in Millions
Jan. 31, 2023
Jan. 31, 2022
Operating leases:    
Operating lease right-of-use assets $ 2,890 $ 2,880
Operating lease liabilities, current 590 686
Noncurrent operating lease liabilities 2,897 2,703
Total operating lease liabilities 3,487 3,389
Finance leases:    
Accumulated depreciation $ (264) $ (528)
Finance Lease, Right-of-Use Asset, Statement of Financial Position [Extensible Enumeration] Property and equipment, net Property and equipment, net
Property and equipment, net $ 789 $ 400
Finance Lease, Liability, Current, Statement of Financial Position [Extensible Enumeration] Accounts Payable and Other Accrued Liabilities, Current Accounts Payable and Other Accrued Liabilities, Current
Accrued expenses and other liabilities $ 257 $ 114
Finance Lease, Liability, Noncurrent, Statement of Financial Position [Extensible Enumeration] Other noncurrent liabilities Other noncurrent liabilities
Other noncurrent liabilities $ 534 $ 271
Total finance lease liabilities $ 791 $ 385
Weighted average remaining lease term    
Operating leases (in years) 7 years 7 years
Finance leases (in years) 3 years 3 years
Weighted average discount rate    
Operating leases 2.60% 2.10%
Finance leases 2.10% 1.90%
Computers, equipment and software    
Finance leases:    
Computers, equipment and software $ 1,053 $ 928
v3.22.4
Leases and Other Commitments - Maturities of Lease Liabilities (Details) - USD ($)
$ in Millions
Jan. 31, 2023
Jan. 31, 2022
Operating Leases    
Fiscal 2024 $ 663  
Fiscal 2025 524  
Fiscal 2026 536  
Fiscal 2027 486  
Fiscal 2028 437  
Thereafter 1,239  
Total minimum lease payments 3,885  
Less: Imputed interest (398)  
Total 3,487 $ 3,389
Finance Leases    
Fiscal 2024 270  
Fiscal 2025 265  
Fiscal 2026 199  
Fiscal 2027 85  
Fiscal 2028 0  
Thereafter 0  
Total minimum lease payments 819  
Less: Imputed interest (28)  
Total $ 791 $ 385
v3.22.4
Business Combinations - Narrative (Details)
$ in Millions
 1 Months Ended 12 Months Ended
Jul. 21, 2021
USD ($)
May 31, 2020
USD ($)
Apr. 30, 2022
USD ($)
Feb. 28, 2021
USD ($)
Jun. 30, 2020
USD ($)
Feb. 29, 2020
USD ($)
Jan. 31, 2023
USD ($)
Jan. 31, 2022
USD ($)
Jan. 31, 2021
USD ($)
Business Acquisition [Line Items]                  
Weighted Average Remaining Useful Life (Years)             5 years 8 months 12 days    
Goodwill             $ 48,568 $ 47,937 $ 26,318
Fair value of equity awards assumed             7 $ 205 $ 6
Nonvested award, cost not yet recognized             $ 5,884    
Customer relationships                  
Business Acquisition [Line Items]                  
Weighted Average Remaining Useful Life (Years)             6 years 8 months 12 days    
Traction on Demand                  
Business Acquisition [Line Items]                  
Consideration transferred     $ 340            
Cash     302            
Goodwill     293            
Traction on Demand | Customer-Related Intangible Assets                  
Business Acquisition [Line Items]                  
Intangible assets     $ 62            
Weighted Average Remaining Useful Life (Years)     5 years            
Slack                  
Business Acquisition [Line Items]                  
Consideration transferred $ 27,068                
Cash 15,799                
Intangible assets 6,350                
Goodwill 21,410                
Transaction costs 54                
Fair value of unvested options and restricted stock awards 1,700                
Fair value of equity awards assumed 205                
Nonvested award, cost not yet recognized 1,500                
Customer relationship intangible assets $ 6,350                
Slack | Stock Options and Restricted Stock Units                  
Business Acquisition [Line Items]                  
Share conversion ratio 0.1885                
Slack | Restricted stock                  
Business Acquisition [Line Items]                  
Share conversion ratio 0.1804                
Slack | Customer relationships                  
Business Acquisition [Line Items]                  
Weighted Average Remaining Useful Life (Years) 8 years                
Customer relationship intangible assets $ 3,690                
Acumen Solutions, Inc.                  
Business Acquisition [Line Items]                  
Consideration transferred       $ 433          
Goodwill       $ 337          
Acumen Solutions, Inc. | Customer relationships                  
Business Acquisition [Line Items]                  
Weighted Average Remaining Useful Life (Years)       8 years          
Customer relationship intangible assets       $ 99          
Vlocity                  
Business Acquisition [Line Items]                  
Cash         $ 1,200        
Intangible assets         473        
Goodwill         1,000        
Fair value of unvested options and restricted stock awards         139        
Fair value of equity awards assumed         6        
Consideration transferred, including equity interest in acquiree held prior to combination         1,400        
Noncontrolling equity investment   $ 167     208        
Assumed unvested options, allocated to future services         133        
Remeasurement gain         $ 41        
Vlocity | Minimum                  
Business Acquisition [Line Items]                  
Weighted Average Remaining Useful Life (Years)         4 years        
Vlocity | Maximum                  
Business Acquisition [Line Items]                  
Weighted Average Remaining Useful Life (Years)         8 years        
Evergage                  
Business Acquisition [Line Items]                  
Consideration transferred           $ 100      
v3.22.4
Business Combinations - Schedule of Consideration Transferred (Slack) (Details) - USD ($)
$ in Millions
 12 Months Ended
Jul. 21, 2021
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Business Acquisition [Line Items]        
Fair value of stock options, restricted stock units and restricted stock awards assumed   $ 7 $ 205 $ 6
Slack        
Business Acquisition [Line Items]        
Cash $ 15,799      
Common stock issued 11,064      
Fair value of stock options, restricted stock units and restricted stock awards assumed 205      
Total $ 27,068      
v3.22.4
Business Combinations - Schedule of Recognized Identified Assets Acquired and Liabilities Assumed (Details) - USD ($)
$ in Millions
Jan. 31, 2023
Jan. 31, 2022
Jul. 21, 2021
Jan. 31, 2021
Business Acquisition [Line Items]        
Acquired customer contract asset $ 648 $ 587    
Goodwill $ 48,568 $ 47,937   $ 26,318
Slack        
Business Acquisition [Line Items]        
Cash and cash equivalents     $ 1,508  
Accounts receivable     98  
Acquired customer contract asset     70  
Operating lease right-of-use assets     200  
Other assets     409  
Goodwill     21,410  
Intangible assets     6,350  
Accounts payable, accrued expenses and other liabilities     (478)  
Unearned revenue     (382)  
Slack Convertible Notes (see Note 9)     (1,339)  
Operating lease liabilities     (303)  
Deferred tax liability     (475)  
Net assets acquired     $ 27,068  
v3.22.4
Business Combinations - Intangible Assets Acquired (Details) - USD ($)
$ in Millions
 12 Months Ended
Jul. 21, 2021
Jan. 31, 2023
Business Acquisition [Line Items]    
Useful Life   5 years 8 months 12 days
Developed technology    
Business Acquisition [Line Items]    
Useful Life   3 years 9 months 18 days
Customer relationships    
Business Acquisition [Line Items]    
Useful Life   6 years 8 months 12 days
Other purchased intangible assets    
Business Acquisition [Line Items]    
Useful Life   5 years 6 months
Slack    
Business Acquisition [Line Items]    
Fair Value $ 6,350  
Slack | Developed technology    
Business Acquisition [Line Items]    
Fair Value $ 2,360  
Useful Life 5 years  
Slack | Customer relationships    
Business Acquisition [Line Items]    
Fair Value $ 3,690  
Useful Life 8 years  
Slack | Other purchased intangible assets    
Business Acquisition [Line Items]    
Fair Value $ 300  
Useful Life 6 years  
v3.22.4
Intangible Assets Acquired Through Business Combinations and Goodwill - Intangible Assets Acquired From Business Combinations (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Finite-lived Intangible Assets [Roll Forward]      
Intangible assets, gross, beginning balance $ 12,973    
Additions and retirements, net (1,135)    
Intangible assets, gross, ending balance 11,838 $ 12,973  
Accumulated amortization, beginning balance (3,995)    
Expense and retirements, net (718)    
Accumulated amortization, ending balance (4,713) (3,995)  
Intangible assets, net, beginning balance 8,978    
Intangible assets, net, ending balance 7,125 8,978  
Retirement of intangible assets $ 1,200    
Weighted Average Remaining Useful Life (Years) 5 years 8 months 12 days    
Amortization of intangible assets $ 2,000 1,600 $ 1,100
Customer contract assets 648 587  
Developed technology      
Finite-lived Intangible Assets [Roll Forward]      
Intangible assets, gross, beginning balance 5,633    
Additions and retirements, net (789)    
Intangible assets, gross, ending balance 4,844 5,633  
Accumulated amortization, beginning balance (2,263)    
Expense and retirements, net (208)    
Accumulated amortization, ending balance (2,471) (2,263)  
Intangible assets, net, beginning balance 3,370    
Intangible assets, net, ending balance 2,373 3,370  
Retirement of intangible assets $ 826    
Weighted Average Remaining Useful Life (Years) 3 years 9 months 18 days    
Customer relationships      
Finite-lived Intangible Assets [Roll Forward]      
Intangible assets, gross, beginning balance $ 6,995    
Additions and retirements, net (304)    
Intangible assets, gross, ending balance 6,691 6,995  
Accumulated amortization, beginning balance (1,662)    
Expense and retirements, net (500)    
Accumulated amortization, ending balance (2,162) (1,662)  
Intangible assets, net, beginning balance 5,333    
Intangible assets, net, ending balance 4,529 5,333  
Retirement of intangible assets $ 366    
Weighted Average Remaining Useful Life (Years) 6 years 8 months 12 days    
Other purchased intangible assets      
Finite-lived Intangible Assets [Roll Forward]      
Intangible assets, gross, beginning balance $ 345    
Additions and retirements, net (42)    
Intangible assets, gross, ending balance 303 345  
Accumulated amortization, beginning balance (70)    
Expense and retirements, net (10)    
Accumulated amortization, ending balance (80) (70)  
Intangible assets, net, beginning balance 275    
Intangible assets, net, ending balance $ 223 $ 275  
Weighted Average Remaining Useful Life (Years) 5 years 6 months    
v3.22.4
Intangible Assets Acquired Through Business Combinations and Goodwill - Expected Future Amortization Expense for Purchased Intangible Assets (Details) - USD ($)
$ in Millions
Jan. 31, 2023
Jan. 31, 2022
Goodwill and Intangible Assets Disclosure [Abstract]    
Fiscal 2024 $ 1,869  
Fiscal 2025 1,597  
Fiscal 2026 1,355  
Fiscal 2027 990  
Fiscal 2028 616  
Thereafter 698  
Total amortization expense $ 7,125 $ 8,978
v3.22.4
Intangible Assets Acquired Through Business Combinations and Goodwill - Schedule of Goodwill (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Goodwill [Roll Forward]    
Goodwill, beginning balance $ 47,937 $ 26,318
Other acquisitions and adjustments 338 121
Goodwill, ending balance 48,568 47,937
Traction on Demand    
Goodwill [Roll Forward]    
Goodwill acquired 293  
Slack    
Goodwill [Roll Forward]    
Goodwill acquired $ 249 21,161
Acumen Solutions, Inc.    
Goodwill [Roll Forward]    
Goodwill acquired   $ 337
v3.22.4
Debt - Carrying Value of Borrowings (Details) - USD ($)
$ in Millions
Jan. 31, 2023
Jan. 31, 2022
Debt Instrument [Line Items]    
Outstanding Principal as of January 31, 2023 $ 10,682  
Total carrying value of debt 10,601 $ 10,596
Less current portion of debt (1,182) (4)
Total noncurrent debt $ 9,419 10,592
Senior Notes | 2023 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 3.25%  
Outstanding Principal as of January 31, 2023 $ 1,000  
Total carrying value of debt $ 1,000 998
Senior Notes | 2024 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 0.625%  
Outstanding Principal as of January 31, 2023 $ 1,000  
Total carrying value of debt $ 998 997
Senior Notes | 2028 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 3.70%  
Outstanding Principal as of January 31, 2023 $ 1,500  
Total carrying value of debt $ 1,493 1,492
Senior Notes | 2028 Senior Sustainability Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 1.50%  
Outstanding Principal as of January 31, 2023 $ 1,000  
Total carrying value of debt $ 992 990
Senior Notes | 2031 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 1.95%  
Outstanding Principal as of January 31, 2023 $ 1,500  
Total carrying value of debt $ 1,489 1,488
Senior Notes | 2041 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 2.70%  
Outstanding Principal as of January 31, 2023 $ 1,250  
Total carrying value of debt $ 1,235 1,234
Senior Notes | 2051 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 2.90%  
Outstanding Principal as of January 31, 2023 $ 2,000  
Total carrying value of debt $ 1,977 1,976
Senior Notes | 2061 Senior Notes    
Debt Instrument [Line Items]    
Contractual Interest Rate 3.05%  
Outstanding Principal as of January 31, 2023 $ 1,250  
Total carrying value of debt $ 1,235 1,235
Secured Debt | Loan assumed on 50 Fremont    
Debt Instrument [Line Items]    
Contractual Interest Rate 3.75%  
Outstanding Principal as of January 31, 2023 $ 182  
Total carrying value of debt $ 182 $ 186
v3.22.4
Debt - Narrative (Details)
Jan. 31, 2023
USD ($)
Jan. 31, 2022
USD ($)
Dec. 31, 2020
USD ($)
Revolving Credit Facility      
Line of Credit Facility [Line Items]      
Maximum borrowing capacity     $ 3,000,000,000
Outstanding borrowings for line of credit $ 0    
Closing trading price      
Line of Credit Facility [Line Items]      
Long-term debt measurement input 100 100  
Senior Notes | Significant Other Observable Inputs (Level 2)      
Line of Credit Facility [Line Items]      
Senior Notes fair value $ 8,800,000,000 $ 10,300,000,000  
v3.22.4
Debt - Future Principal Payments (Details)
$ in Millions
Jan. 31, 2023
USD ($)
Debt Disclosure [Abstract]  
Fiscal 2024 $ 1,182
Fiscal 2025 1,000
Fiscal 2026 0
Fiscal 2027 0
Fiscal 2028 0
Thereafter 8,500
Total principal outstanding $ 10,682
v3.22.4
Debt - Schedule of Interest Expense on Debt (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Debt Disclosure [Abstract]      
Contractual interest expense $ 277 $ 198 $ 96
Amortization of debt discounts and debt issuance costs 10 18 14
Debt interest expense $ 287 $ 216 $ 110
v3.22.4
Restructuring - Narrative (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Restructuring Cost and Reserve [Line Items]      
Charges [1],[2] $ 828 $ 0 $ 0
The Plan      
Restructuring Cost and Reserve [Line Items]      
Charges 828    
The Plan | Workforce reduction      
Restructuring Cost and Reserve [Line Items]      
Charges 683    
The Plan | Real estate exits and office space reductions      
Restructuring Cost and Reserve [Line Items]      
Charges $ 145    
[1] Amounts include amortization of intangible assets acquired through business combinations, as follows:
Fiscal Year Ended January 31,
202320222021
Cost of revenues$1,035 $897 $662 
Marketing and sales916 727 459 
[2] Amounts include stock-based compensation expense, as follows:
 Fiscal Year Ended January 31,
 202320222021
Cost of revenues$499 $386 $241 
Research and development1,136 918 703 
Marketing and sales1,256 1,104 941 
General and administrative368 371 305 
Restructuring 20 0 0 
v3.22.4
Restructuring - Summary of Restructuring Activities (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Restructuring Cost and Reserve [Line Items]      
Charges [1],[2] $ 828 $ 0 $ 0
The Plan      
Restructuring Cost and Reserve [Line Items]      
Charges 828    
Payments (73)    
Non-cash items (148)    
Liability as of January 31, 2023 607    
The Plan | Workforce reduction      
Restructuring Cost and Reserve [Line Items]      
Charges 683    
Payments (48)    
Non-cash items (28)    
Liability as of January 31, 2023 607    
The Plan | Real estate exits and office space reductions      
Restructuring Cost and Reserve [Line Items]      
Charges 145    
Payments (25)    
Non-cash items (120)    
Liability as of January 31, 2023 $ 0    
[1] Amounts include amortization of intangible assets acquired through business combinations, as follows:
Fiscal Year Ended January 31,
202320222021
Cost of revenues$1,035 $897 $662 
Marketing and sales916 727 459 
[2] Amounts include stock-based compensation expense, as follows:
 Fiscal Year Ended January 31,
 202320222021
Cost of revenues$499 $386 $241 
Research and development1,136 918 703 
Marketing and sales1,256 1,104 941 
General and administrative368 371 305 
Restructuring 20 0 0 
v3.22.4
Stockholders' Equity - Narrative (Details) - USD ($)
$ / shares in Units, $ in Millions
 1 Months Ended 12 Months Ended
Feb. 28, 2023
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Aug. 31, 2022
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Total intrinsic value of the options exercised during the period   $ 200 $ 1,200 $ 1,200  
Weighted-average remaining contractual life of vested and expected to vest options (in years)   4 years 4 months 13 days      
Options vested (in shares)   12,000,000      
Weighted average exercise price vested (in dollars per share)   $ 149.40      
Remaining contractual term (in years)   3 years 3 months 29 days      
Total intrinsic value of vested options   $ 1,808      
Weighted-average fair value per share of grants (in dollars per share)   $ 0.001      
Period for recognition (in years)   2 years      
Fair value of shares vested in period   $ 2,100 $ 3,200    
Preferred stock, shares authorized (in shares)   5,000,000 5,000,000    
Preferred stock, shares outstanding (in shares)   0 0    
Common stock repurchased   $ 4,000      
Stock Options          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Term of stock options (in years)   7 years      
Weighted-average fair value per share of grants (in dollars per share)   $ 62.10 $ 59.34 $ 41.24  
Performance shares          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Vesting period (in years)   3 years      
Performance shares | Maximum          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Award vesting percentage   200.00%      
Performance shares | Minimum          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Award vesting percentage   0.00%      
Restricted stock          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Period for recognition (in years)   4 years      
Share Repurchase Program          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Authorized amount of stock repurchase         $ 10,000
Share Repurchase Program | Subsequent Event          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Authorized amount of stock repurchase $ 20,000        
Increased authorized amount of stock repurchase $ 10,000        
Share Repurchase Program | Common Stock          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Common stock repurchased (in shares)     28,000,000    
Common stock repurchased     $ 4,000    
Average stock repurchased price (in dollars per share)     $ 144.94    
Common stock authorized repurchase amount   $ 6,000      
v3.22.4
Stockholders' Equity - Schedule of Share-based Payment Award, Stock Options, Valuation Assumptions (Details) - $ / shares
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Weighted-average fair value per share of grants (in dollars per share) $ 0.001    
Stock Options      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Volatility, minimum 34.00% 34.00% 28.00%
Volatility, maximum 40.00% 37.00% 37.00%
Estimated life (in years) 3 years 6 months 3 years 6 months 3 years 6 months
Risk-free interest rate, minimum 1.70% 0.40% 0.20%
Risk-free interest rate, maximum 4.40% 1.70% 1.40%
Weighted-average fair value per share of grants (in dollars per share) $ 62.10 $ 59.34 $ 41.24
v3.22.4
Stockholders' Equity - Share-based Compensation, Stock Options, Activity (Details)
$ / shares in Units, shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2023
USD ($)
$ / shares
shares
Shares Available for Grant  
Beginning balance (in shares) 66
Options granted under all plans (in shares) 8
Plan shares expired or canceled (in shares) 3
Ending balance (in shares) 73
Outstanding Stock Options  
Beginning balance (in shares) 21
Options granted under all plans (in shares) 8
Exercised (in shares) (3)
Ending balance (in shares) 23
Outstanding Stock Options, Vested or expected to vest (in shares) 23
Outstanding Stock Options, Exercisable (in shares) 12
Options Outstanding Weighted-Average Exercise Price  
Beginning balance (in dollars per share) | $ / shares $ 156.34
Options granted under all plans (in dollars per share) | $ / shares 205.90
Exercised (in dollars per share) | $ / shares 97.47
Plan shares expired or canceled (in dollars per share) | $ / shares 188.04
Ending balance (in dollars per share) | $ / shares 175.23
Weighted-Average Exercise Price, Vested or expected to vest (in dollars per share) | $ / shares 173.38
Weighted-Average Exercise Price, Exercisable (in dollars per share) | $ / shares $ 149.40
Aggregate Intrinsic Value  
Balance | $ $ 2,982
Vested or expected to vest | $ 2,852
Exercisable | $ $ 1,808
Restricted stock  
Shares Available for Grant  
Restricted stock and restricted stock unit activity (in shares) (32)
2013 Equity Incentive Plan  
Shares Available for Grant  
Increase in shares authorized (in shares) 44
Ending balance (in shares) 72
v3.22.4
Stockholders' Equity - Stock Options Outstanding (Details)
shares in Millions
 12 Months Ended
Jan. 31, 2023
$ / shares
shares
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Options, Number Outstanding (in shares) | shares 23
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 4 years 6 months
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 175.23
Options Exercisable, Number of Shares (in shares) | shares 13
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 149.40
Range 1  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 0.76
Range of Exercise Prices, Maximum (in dollars per share) $ 118.04
Options, Number Outstanding (in shares) | shares 4
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 2 years 6 months
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 82.60
Options Exercisable, Number of Shares (in shares) | shares 4
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 84.42
Range 2  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 120.75
Range of Exercise Prices, Maximum (in dollars per share) $ 151.25
Options, Number Outstanding (in shares) | shares 1
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 4 years 4 months 24 days
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 140.34
Options Exercisable, Number of Shares (in shares) | shares 1
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 138.14
Range 3  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) $ 154.14
Options, Number Outstanding (in shares) | shares 4
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 4 years
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 154.14
Options Exercisable, Number of Shares (in shares) | shares 2
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 154.14
Range 4  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 155.20
Range of Exercise Prices, Maximum (in dollars per share) $ 171.43
Options, Number Outstanding (in shares) | shares 3
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 3 years 8 months 12 days
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 162.03
Options Exercisable, Number of Shares (in shares) | shares 3
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 161.25
Range 5  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 176.98
Range of Exercise Prices, Maximum (in dollars per share) $ 215.17
Options, Number Outstanding (in shares) | shares 4
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 4 years 10 months 24 days
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 211.42
Options Exercisable, Number of Shares (in shares) | shares 2
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 213.44
Range 6  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Range of Exercise Prices, Minimum (in dollars per share) 218.21
Range of Exercise Prices, Maximum (in dollars per share) $ 296.84
Options, Number Outstanding (in shares) | shares 7
Options Outstanding, Weighted Average Remaining Contractual Life (Years) 5 years 9 months 18 days
Options Outstanding , Weighted-Average Exercise Price (in dollars per share) $ 224.52
Options Exercisable, Number of Shares (in shares) | shares 1
Options Exercisable, Weighted-Average Exercise Price (in dollars per share) $ 239.94
v3.22.4
Stockholders' Equity - Schedule of Restricted Stock Activity (Details)
$ / shares in Units, shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2023
USD ($)
$ / shares
shares
Restricted stock  
Restricted Stock Outstanding  
Beginning balance (in shares) 27
Granted (in shares) 18
Canceled (in shares) (5)
Vested and converted to shares (in shares) (12)
Ending balance (in shares) 29
Expected to vest (in shares) 26
Restricted Stock Outstanding, Weighted-Average Exercise Price  
Beginning balance (in dollars per share) | $ / shares $ 202.85
Granted (in dollars per share) | $ / shares 201.34
Canceled (in dollars per share) | $ / shares 203.07
Vested and converted to shares (in dollars per share) | $ / shares 196.21
Ending balance (in dollars per share) | $ / shares $ 204.62
Restricted Stock Outstanding, Aggregate Intrinsic Value  
Aggregate Intrinsic Value, Outstanding | $ $ 4,924
Aggregate Intrinsic Value, Expected to vest | $ $ 4,302
Performance shares  
Restricted Stock Outstanding  
Granted (in shares) 1
Restricted Stock Outstanding, Weighted-Average Exercise Price  
Granted (in dollars per share) | $ / shares $ 203.28
v3.22.4
Stockholders' Equity - Share-based Payment Arrangement Expensed and Capitalized, Amount (Details)
$ in Millions
Jan. 31, 2023
USD ($)
Share-Based Payment Arrangement [Abstract]  
Fiscal 2024 $ 2,672
Fiscal 2025 1,849
Fiscal 2026 1,156
Fiscal 2027 207
Total stock-based compensation expense $ 5,884
v3.22.4
Stockholders' Equity - Common Stock (Details) - shares
shares in Millions
Jan. 31, 2023
Jan. 31, 2022
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Options outstanding (in shares) 23 21
Stock available for future grant or issuance (in shares) 73 66
Total shares available for future grant (in shares) 148  
2013 Equity Incentive Plan    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Stock available for future grant or issuance (in shares) 72  
2014 Inducement Plan    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Stock available for future grant or issuance (in shares) 1  
Amended and Restated 2004 Employee Stock Purchase Plan    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Stock available for future grant or issuance (in shares) 23  
Restricted stock    
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]    
Restricted stock awards and units and performance-based stock units outstanding (in shares) 29 27
v3.22.4
Income Taxes - Domestic and Foreign Components of Income Before Provision For (Benefit From) Income Taxes (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Income Tax Disclosure [Abstract]      
Domestic $ 398 $ 1,338 $ 2,683
Foreign 262 194 (122)
Income before benefit from (provision for) income taxes $ 660 $ 1,532 $ 2,561
v3.22.4
Income Taxes - Provisions For (Benefit From) (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Current:      
Federal $ 173 $ 6 $ (12)
State 216 (16) 53
Foreign 397 352 238
Total 786 342 279
Deferred:      
Federal (134) (181) 228
State (203) (57) 66
Foreign 3 (16) (2,084)
Total (334) (254) (1,790)
Provision for (benefit from) income taxes [1] $ 452 $ 88 $ (1,511)
[1] During fiscal 2021, the Company recorded approximately $2.0 billion of a one-time benefit from a discrete tax item related to the recognition of deferred tax assets resulting from an intra-entity transfer of intangible property.
v3.22.4
Income Taxes - Narrative (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Tax Credit Carryforward [Line Items]      
Provision (benefit) for income taxes [1] $ 452 $ 88 $ (1,511)
Deferred income tax benefit from intra-entity transfer of intangible property 0 0 2,003
Operating loss carryforwards 200    
Research and development tax credits 1,100    
Valuation allowance 633 463  
Increase in unrecognized tax benefits 153 343 46
Unrecognized tax benefits which would affect the effective tax rate 1,500 1,300 1,300
Recognized interest and penalties related to unrecognized tax benefits 49 21 25
Accrued interest and penalties related to unrecognized tax benefits 107 $ 58 $ 37
Foreign Tax Authority      
Tax Credit Carryforward [Line Items]      
Tax credit carryforward 79    
California      
Tax Credit Carryforward [Line Items]      
Operating loss carryforwards 1,100    
Research and development tax credits 730    
State and Local Jurisdiction      
Tax Credit Carryforward [Line Items]      
Operating loss carryforwards 1,100    
Tax credit carryforward $ 79    
[1] During fiscal 2021, the Company recorded approximately $2.0 billion of a one-time benefit from a discrete tax item related to the recognition of deferred tax assets resulting from an intra-entity transfer of intangible property.
v3.22.4
Income Taxes - Reconciliation of statutory Federal Income Tax Rate (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Income Tax Disclosure [Abstract]      
U.S. federal taxes at statutory rate $ 139 $ 322 $ 538
State, net of the federal benefit 29 (29) 90
Effects of non-U.S. operations 287 199 (1,817)
Tax credits (239) (263) (125)
Non-deductible expenses 94 83 45
Foreign-derived intangible income deduction (55) 0 0
(Windfall)/shortfall related to share-based compensation 31 (323) (289)
Effect of U.S. tax law change 0 0 23
Change in valuation allowance 171 101 15
Other, net (5) (2) 9
Provision for (benefit from) income taxes [1] $ 452 $ 88 $ (1,511)
[1] During fiscal 2021, the Company recorded approximately $2.0 billion of a one-time benefit from a discrete tax item related to the recognition of deferred tax assets resulting from an intra-entity transfer of intangible property.
v3.22.4
Income Taxes - Components of Deferred Tax Assets and Liabilities (Details) - USD ($)
$ in Millions
Jan. 31, 2023
Jan. 31, 2022
Deferred tax assets:    
Losses and deductions carryforward $ 268 $ 682
Deferred stock-based compensation expense 312 244
Tax credits 1,055 1,469
Accrued liabilities 470 300
Intangible assets 1,976 2,009
Lease liabilities 912 862
Unearned revenue 78 116
Capitalized research & development 914 0
Other 86 32
Total deferred tax assets 6,071 5,714
Less valuation allowance (633) (463)
Deferred tax assets, net of valuation allowance 5,438 5,251
Deferred tax liabilities:    
Capitalized costs to obtain revenue contracts (913) (817)
Purchased intangible assets (1,500) (1,902)
Depreciation and amortization (304) (178)
Basis difference on strategic and other investments (250) (337)
Lease right-of-use assets (767) (735)
Total deferred tax liabilities (3,734) (3,969)
Net deferred tax assets (liabilities) $ 1,704 $ 1,282
v3.22.4
Income Taxes - Unrecognized Tax Benefits (Details) - USD ($)
$ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]      
Beginning of period $ 1,822 $ 1,479 $ 1,433
Tax positions taken in prior period, gross increases 53 25 77
Tax positions taken in prior period, gross decreases (45) (27) (40)
Tax positions taken in current period, gross increases 227 358 107
Settlements (40) 0 (87)
Lapse of statute of limitations (12) (7) (19)
Currency translation effect (30) (6)  
Currency translation effect     8
End of period $ 1,975 $ 1,822 $ 1,479
v3.22.4
Net Income Per Share - Reconciliation of Denominator Used in Calculation of Basic and Diluted Earnings (Loss) Per Share (Details) - USD ($)
shares in Millions, $ in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Numerator:      
Net income $ 208 $ 1,444 $ 4,072
Denominator:      
Weighted-average shares outstanding for basic earnings per share (in shares) 992 955 908
Dilutive effect of employee stock awards (in shares) 5 19 22
Adjusted weighted-average shares outstanding and assumed conversions for diluted earnings per share (in shares) 997 974 930
v3.22.4
Net Income Per Share - Shares Excluded from Diluted Earnings (Loss) Per Share (Details) - shares
shares in Millions
 12 Months Ended
Jan. 31, 2023
Jan. 31, 2022
Jan. 31, 2021
Employee stock awards      
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]      
Anti-dilutive securities excluded (in shares) 39 4 6
v3.22.4
Legal Proceedings and Claims (Details)
 1 Months Ended
Sep. 30, 2019
lawsuit
Slack Litigation  
Loss Contingencies [Line Items]  
Number of claims filed 7