HEALTHCARE SERVICES GROUP INC, 10-K filed on 2/19/2016
Annual Report
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Document And Entity Information - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2015
Feb. 16, 2016
Jun. 30, 2015
Document And Entity Information [Abstract]      
Entity Registrant Name HEALTHCARE SERVICES GROUP INC    
Entity Central Index Key 0000731012    
Document Type 10-K    
Document Period End Date Dec. 31, 2015    
Amendment Flag false    
Document Fiscal Year Focus 2015    
Document Fiscal Period Focus FY    
Current Fiscal Year End Date --12-31    
Entity Well-known Seasoned Issuer Yes    
Entity Voluntary Filers No    
Entity Current Reporting Status Yes    
Entity Filer Category Large Accelerated Filer    
Entity Public Float     $ 1,665,396
Entity Common Stock, Shares Outstanding   72,177  
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Consolidated Balance Sheets - USD ($)
$ in Thousands
Dec. 31, 2015
Dec. 31, 2014
Current assets:    
Cash and cash equivalents $ 33,189 $ 75,280
Marketable securities, at fair value 69,496 11,799
Accounts and notes receivable, less allowance for doubtful accounts of $4,608,000 in 2015 and $6,136,000 in 2014 214,854 198,128
Inventories and supplies 36,308 35,462
Deferred income taxes 604 3,455
Prepaid income taxes 0 912
Prepaid expenses and other 11,495 9,792
Total current assets 365,946 334,828
Property and equipment, net 13,086 12,772
Goodwill 44,438 44,438
Other intangible assets, less accumulated amortization of $19,473,000 in 2015 and $16,232,000 in 2014 17,108 20,349
Notes receivable — long term portion, net of reserve 2,972 5,179
Deferred compensation funding, at fair value 25,391 24,742
Deferred income taxes — long term portion 11,963 27,233
Other noncurrent assets 45 38
Total Assets 480,949 469,579
Current liabilities:    
Accounts payable 41,472 43,554
Accrued payroll, accrued and withheld payroll taxes 18,062 47,696
Other accrued expenses 3,115 3,861
Income taxes payable 3,212 0
Accrued legal expenses 10,464 5,100
Accrued insurance claims 19,740 17,748
Total current liabilities 96,065 117,959
Accrued insurance claims — long term portion 62,510 50,514
Deferred compensation liability $ 25,918 $ 25,276
Commitments and contingencies
STOCKHOLDERS’ EQUITY:    
Common stock, $.01 par value; 100,000,000 shares authorized; 73,793,000 shares issued and outstanding in 2015 and 72,878,000 shares issued and outstanding in 2014 $ 738 $ 729
Additional paid-in capital 199,294 186,022
Retained earnings 106,886 100,237
Accumulated other comprehensive income, net of taxes 543 25
Common stock in treasury, at cost, 1,759,000 shares in 2015 and 1,821,000 shares in 2014 (11,005) (11,183)
Total stockholders’ equity 296,456 275,830
TOTAL LIABILITIES AND STOCKHOLDERS’ EQUITY $ 480,949 $ 469,579
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Consolidated Balance Sheets (Parenthetical) - USD ($)
$ in Thousands
Dec. 31, 2015
Dec. 31, 2014
Current assets:    
Allowance for doubtful accounts $ 4,608 $ 6,136
Accumulated amortization of other intangible assets $ 19,473 $ 16,232
STOCKHOLDERS’ EQUITY:    
Common stock, par value (in dollars per share) $ 0.01 $ 0.01
Common stock authorized (in shares) 100,000,000 100,000,000
Common stock issued (in shares) 73,793,000 72,878,000
Common stock outstanding (in shares) 73,793,000 72,878,000
Common stock in treasury (in shares) 1,759,000 1,821,000
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Consolidated Statements Of Comprehensive Income - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Income Statement [Abstract]      
Revenues $ 1,436,849 $ 1,293,183 $ 1,149,890
Operating costs and expenses:      
Costs of services provided 1,236,108 1,155,293 995,104
Selling, general and administrative 111,689 107,810 91,998
Other income:      
Investment and interest 712 1,628 3,701
Income before income taxes 89,764 31,708 66,489
Income taxes 31,740 9,858 19,360
Net income $ 58,024 $ 21,850 $ 47,129
Per share data:      
Basic earnings per common share (in dollars per share) $ 0.81 $ 0.31 $ 0.68
Diluted earnings per common share (in dollars per share) $ 0.80 $ 0.31 $ 0.67
Weighted average number of common shares outstanding:      
Basic (in shares) 71,826 70,616 69,206
Diluted (in shares) 72,512 71,341 70,045
Comprehensive income:      
Net income $ 58,024 $ 21,850 $ 47,129
Other comprehensive income:      
Unrealized gain (loss) on available for sale marketable securities, net of taxes 518 (24) (78)
Total comprehensive income $ 58,542 $ 21,826 $ 47,051
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Consolidated Statements Of Cash Flows - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Cash flows from operating activities:      
Net income $ 58,024 $ 21,850 $ 47,129
Adjustments to reconcile net income to net cash provided by operating activities:      
Depreciation and amortization 7,660 7,269 6,204
Bad debt provision 4,335 4,470 1,990
Deferred income tax (benefit) expense 17,842 (15,059) (4,922)
Stock-based compensation expense 3,541 3,080 2,607
Tax benefit from equity compensation plans (1,873) (2,626) (2,615)
Amortization of premium on marketable securities 681 354 537
Unrealized (gain) loss on deferred compensation fund investments 24 (1,216) (2,820)
Changes in operating assets and liabilities:      
Accounts and notes receivable (18,854) (13,492) (50,879)
Inventories and supplies (846) (3,015) (3,772)
Prepaid expenses and other assets (1,710) (417) 790
Notes receivable — long term 0 600 (3,956)
Deferred compensation funding (649) (2,542) (4,369)
Accounts payable and other accrued expenses 2,403 492 25,961
Accrued payroll, accrued and withheld payroll taxes (28,314) 11,813 6,349
Accrued insurance claims 13,987 42,084 3,616
Deferred compensation liability 1,113 4,248 7,721
Income taxes payable 5,997 (163) 2,587
Net cash provided by operating activities 63,361 57,730 32,158
Cash flows from investing activities:      
Disposals of fixed assets 267 83 158
Additions to property and equipment (4,998) (5,795) (3,762)
Purchases of marketable securities (75,150) (5,140) (6,598)
Sales of marketable securities 17,567 4,392 15,807
Cash paid for acquisition 0 0 (5,000)
Net cash (used in) provided by investing activities (62,314) (6,460) 605
Cash flows from financing activities:      
Dividends paid (51,375) (49,077) (46,707)
Reissuance of treasury stock pursuant to Dividend Reinvestment Plan 113 110 107
Tax benefit from equity compensation plans 1,873 2,626 2,615
Proceeds from the exercise of stock options 6,251 6,196 6,428
Net cash used in financing activities (43,138) (40,145) (37,557)
Net change in cash and cash equivalents (42,091) 11,125 (4,794)
Cash and cash equivalents at beginning of the period 75,280 64,155 68,949
Cash and cash equivalents at end of the period 33,189 75,280 64,155
Supplementary Cash Flow Information:      
Cash paid for interest 258 156 4
Cash paid for income taxes, net of refunds $ 7,901 $ 25,080 $ 21,694
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Consolidated Statements Of Stockholders' Equity - USD ($)
shares in Thousands, $ in Thousands
Total
Common Stock
Additional Paid-In Capital
Accumulated Other Comprehensive Income
Retained Earnings
Treasury Stock
Balance (in shares) at Dec. 31, 2012   70,036        
Balance at Dec. 31, 2012 $ 229,570 $ 700 $ 113,495 $ 127 $ 127,042 $ (11,794)
Comprehensive income:            
Net income for the period 47,129       47,129  
Unrealized gain (loss) on available for sale marketable securities, net of taxes (78)     (78)    
Total comprehensive income 47,051          
Exercise of stock options and other stock-based compensation, net of shares tendered for payment (in shares)   617        
Exercise of stock options and other stock-based compensation, net of shares tendered for payment 6,428 $ 7 6,381     40
Tax benefit from equity compensation plans 2,615   2,615      
Share-based compensation expense — stock options and restricted stock 2,045   2,045      
Treasury shares issued for Deferred Compensation Plan funding and redemptions 360   294     66
Shares issued pursuant to Employee Stock Plans 1,842   1,370     472
Cash dividends (46,707)       (46,707)  
Shares issued pursuant to Dividend Reinvestment Plan 107   309     (202)
Shares issued pursuant to acquisition 41,832   41,820     0
Balance (in shares) at Dec. 31, 2013   71,868        
Balance at Dec. 31, 2013 285,143 $ 719 168,329 49 127,464 $ (11,418)
Comprehensive income:            
Net income for the period 21,850       21,850  
Unrealized gain (loss) on available for sale marketable securities, net of taxes (24)     (24)    
Total comprehensive income 21,826          
Exercise of stock options and other stock-based compensation, net of shares tendered for payment (in shares)   534        
Exercise of stock options and other stock-based compensation, net of shares tendered for payment 6,196 $ 5 6,191    
Tax benefit from equity compensation plans 2,626   2,626      
Share-based compensation expense — stock options and restricted stock 2,705   2,705      
Treasury shares issued for Deferred Compensation Plan funding and redemptions 516   459     $ 57
Shares issued pursuant to Employee Stock Plans 1,851   1,457     394
Cash dividends (49,077)       (49,077)  
Shares issued pursuant to Dividend Reinvestment Plan 110   326     $ (216)
Shares issued pursuant to acquisition (in shares)   476        
Shares issued pursuant to acquisition 0 $ 5 (5)    
Balance (in shares) at Dec. 31, 2014   72,878        
Balance at Dec. 31, 2014 275,830 $ 729 186,022 25 100,237 $ (11,183)
Comprehensive income:            
Net income for the period 58,024       58,024  
Unrealized gain (loss) on available for sale marketable securities, net of taxes 518     518    
Total comprehensive income 58,542          
Exercise of stock options and other stock-based compensation, net of shares tendered for payment (in shares)   386        
Exercise of stock options and other stock-based compensation, net of shares tendered for payment 6,251 $ 4 6,247    
Tax benefit from equity compensation plans 1,873   1,873      
Share-based compensation expense — stock options and restricted stock 3,033   3,033      
Treasury shares issued for Deferred Compensation Plan funding and redemptions 488   418     $ 70
Shares issued pursuant to Employee Stock Plans 1,701   1,363     338
Cash dividends (51,375)       (51,375)  
Shares issued pursuant to Dividend Reinvestment Plan 113   343     $ (230)
Shares issued pursuant to acquisition (in shares)   529        
Shares issued pursuant to acquisition 0 $ 5 (5)    
Balance (in shares) at Dec. 31, 2015   73,793        
Balance at Dec. 31, 2015 $ 296,456 $ 738 $ 199,294 $ 543 $ 106,886 $ (11,005)
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Description of Business and Significant Accounting Policies
12 Months Ended
Dec. 31, 2015
Accounting Policies [Abstract]  
Description of Business and Significant Accounting Policies
Description of Business and Significant Accounting Policies

Nature of Operations

We provide management, administrative and operating expertise and services to the housekeeping, laundry, linen, facility maintenance and dietary service departments of the health care industry, including nursing homes, retirement complexes, rehabilitation centers and hospitals located throughout the United States. Although we do not directly participate in any government reimbursement programs, our clients’ reimbursements are subject to government regulation. Therefore, they are directly affected by any legislation relating to Medicare and Medicaid reimbursement programs.

We provide our services primarily pursuant to full service agreements with our clients. In such agreements, we are responsible for the day to day management of the employees located at our clients’ facilities. We also provide services on the basis of a management-only agreement for a very limited number of clients. Our agreements with clients typically provide for a one year service term, cancelable by either party upon 30 to 90 days’ notice, after the initial 60 to 120 day period.

We are organized into two reportable segments; housekeeping, laundry, linen and other services (“Housekeeping”), and dietary department services (“Dietary”).

Housekeeping consists of the managing of the client’s housekeeping department which is principally responsible for the cleaning, disinfecting and sanitizing of patient rooms and common areas of a client’s facility, as well as the laundering and processing of the personal clothing belonging to the facility’s patients. Also within the scope of this segment’s service is the responsibility for laundering and processing of the bed linens, uniforms and other assorted linen items utilized by a client facility.

Dietary consists of managing the client’s dietary department which is principally responsible for food purchasing, meal preparation and providing dietitian consulting professional services, which includes the development of a menu that meets the patient’s dietary needs.

Principles of Consolidation

The accompanying consolidated financial statements include the accounts of Healthcare Services Group, Inc. and its wholly-owned subsidiaries. All significant intercompany transactions and balances have been eliminated in consolidation.

Fair Value of Financial Instruments

Our financial instruments consist principally of cash and cash equivalents, marketable securities, accounts and notes receivable, deferred compensation funding and accounts payable. Our marketable securities consist of tax-exempt municipal bond investments that are reported at fair value with the unrealized gains and losses included in our consolidated statements of comprehensive income. In accordance with generally accepted accounting principles in the United States ("U.S. GAAP"), we define fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (exit price). The fair value of our cash equivalents and marketable securities is determined based on “Level 2” inputs, which consist of quoted prices for similar assets or market corroborated inputs. We believe recorded values of all of our financial instruments approximate their current fair values because of their nature, stated interest rates and respective maturity dates or durations.

We have certain notes receivable that either do not bear interest or bear interest at a below market rate. Therefore, such notes receivable of $6,472,000 and $10,208,000 at December 31, 2015 and 2014, respectively, have been discounted to their present value and are reported at values of $6,460,000 and $10,196,000 at December 31, 2015 and 2014, respectively.

Cash and Cash Equivalents

Cash and cash equivalents are held in U.S. financial institutions or in custodial accounts with U.S. financial institutions. Cash and cash equivalents are defined as short-term, highly liquid investments with a maturity of three months or less at time of purchase that are readily convertible into cash and have insignificant interest rate risk.

Investments in Marketable Securities

We define our marketable securities as fixed income investments which are highly liquid investments that can be readily purchased or sold using established markets. At December 31, 2015, we had marketable securities of $69,496,000 which were comprised primarily of tax exempt municipal bonds. These investments are reported at fair value on our balance sheet. For the year ended December 31, 2015, the accumulated other comprehensive income on our consolidated balance sheet, statements of comprehensive income and stockholders’ equity includes unrealized gains from marketable securities of $543,000 related to marketable securities which are not recognized under the fair value option in accordance with U.S. GAAP. The unrealized gains and losses are recorded net of income taxes.

We, in accordance with U.S. GAAP, define fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (exit price). We have not elected the fair value option for our available for sale marketable securities as we believe these assets are more representative of our investing activities and are viewed as non-operating in nature. These assets are available for future needs of the Company to support our current and projected growth, if required. In accordance with U.S. GAAP, our investments in marketable securities are classified within Level 2 of the fair value hierarchy. These investment securities are valued based upon quoted prices for identical or similar instruments in markets that are not active, and model-based valuation techniques for which all significant assumptions are observable in the market.

Our investment policy is to seek to manage these assets to achieve our goal of preserving principal, maintaining adequate liquidity at all times, and maximizing returns subject to our investment guidelines. Our investment policy limits investment to certain types of instruments issued by institutions primarily with investment grade credit ratings and places restrictions on concentration by type and issuer.

We periodically review our investments in marketable securities for other than temporary declines in fair value below the cost basis and whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable. As of December 31, 2015, we believe that recorded value of our investments in marketable securities was recoverable in all material respects.

Inventories and Supplies

Inventories and supplies include housekeeping, linen and laundry supplies, as well as food provisions and supplies. Inventories and supplies are stated at cost to approximate a first-in, first-out (FIFO) basis. Linen supplies are amortized on a straight-line basis over their estimated useful life of 24 months.

Property and Equipment

Property and equipment are stated at cost. Additions, renewals and improvements are capitalized, while maintenance and repair costs are expensed when incurred. When assets are retired or otherwise disposed of, the cost and related accumulated depreciation are removed from the respective accounts and any resulting gain or loss is included in income. Depreciation is provided by the straight-line method over the following estimated useful lives: laundry and linen equipment installations — 3 to 7 years; housekeeping, and office furniture and equipment — 3 to 7 years; autos and trucks — 3 years. Depreciation expense on property and equipment for the years ended December 31, 2015, 2014 and 2013 was $4,419,000, $3,946,000 and $3,373,000, respectively.

Revenue Recognition

Revenues from our service agreements with clients are recognized as services are performed. Revenues are reported net of sales taxes that are collected from customers and remitted to taxing authorities.

As a distributor of laundry equipment, we occasionally sell laundry installations to certain clients. The sales in most cases represent the construction and installation of a turn-key operation and are for payment terms ranging from 24 to 60 months. Our accounting policy for these sales is to recognize the gross profit over the life of the payments associated with our financing of the transactions. During 2015, 2014 and 2013, laundry installation sales were not material.

Income Taxes

We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for the amount of taxes payable or refundable for the current year. We accrue for probable tax obligations as required by facts and circumstances in the various regulatory environments. In addition, deferred tax assets and liabilities are recognized for expected future tax consequences of temporary differences between the financial reporting and tax bases of assets and liabilities. If appropriate, we would record a valuation allowance to reduce deferred tax assets to an amount for which realization is more likely than not. Deferred tax assets and liabilities are more fully described in subsequent Note 13.

In accordance with U.S. GAAP, we account for uncertain income tax positions reflected within our financial statements based on a recognition threshold and measurement process for financial statement recognition and measurement of a tax position taken or expected to be taken in a tax return.

Earnings per Common Share

Basic earnings per common share are computed by dividing income available to common shareholders by the weighted-average common shares outstanding for the period. Diluted earnings per common share reflect the weighted-average common shares outstanding and dilutive common shares, such as those issuable upon exercise of stock options.

Share-Based Compensation

U.S. GAAP addresses the accounting for share-based compensation, specifically, the measurement and recognition of compensation expense, based on estimated fair values, for all share-based awards made to employees and directors, including stock options and participation in the Company’s employee stock purchase plan. We estimate the fair value of share-based awards on the date of grant using the Black-Scholes option valuation model. The value of the portion of the award that is ultimately expected to vest is recognized as an expense in the Company’s consolidated statements of income over the requisite service periods. We use the straight-line single option method of expensing share-based awards in our consolidated financial statements of income. Because share-based compensation expense is based on awards that are ultimately expected to vest, share-based compensation expense will be reduced to account for estimated forfeitures. Forfeitures are to be estimated at the time of grant and revised, if necessary, in subsequent periods if actual forfeitures differ from those estimates.

Advertising Costs

Advertising costs are expensed when incurred. Advertising costs were not material for the years ended December 31, 2015, 2014 and 2013.

Impairment of Long-Lived Assets

We account for long-lived assets in accordance with the criteria established in U.S. GAAP, which states that the carrying amounts of long-lived assets be periodically reviewed to determine whether current events or circumstances warrant adjustment to such carrying amounts. Any impairment is measured by the amount that the carrying value of such assets exceeds their fair value, primarily based on estimated discounted cash flows. Considerable management judgment is necessary to estimate the fair value of assets. Assets to be disposed of are carried at the lower of their financial statement carrying amount or fair value, less cost to sell.

Acquisitions

We acquire businesses and/or assets that augment and complement our operations from time to time. These acquisitions are accounted for under the purchase method of accounting. The consolidated financial statements include the results of operations from such business combinations as of the date of acquisition.

Identifiable Intangible Assets and Goodwill

Identifiable intangible assets with finite lives are amortized on a straight-line basis over their respective lives. Goodwill represents the excess of costs over the fair value of net assets of the acquired business. We review the carrying values of goodwill at least annually during the fourth quarter of each year to assess impairment because these assets are not amortized. Additionally, we review the carrying value of any intangible asset or goodwill whenever events or changes in circumstances indicate that its carrying amount may not be recoverable. We assess impairment by comparing the fair value of an identifiable intangible asset or reporting unit with its carrying value. Impairments are recorded when incurred. No impairment loss was recognized on our intangible assets and goodwill for the years ended December 31, 2015, 2014 or 2013.




Treasury Stock

Treasury stock purchases are accounted for under the cost method whereby the entire cost of the acquired stock is recorded as treasury stock. Gains or losses on the subsequent reissuance of shares are credited or charged to additional paid in capital.

Reclassification

Certain prior period amounts have been reclassified to conform to current year presentation.

Use of Estimates in Financial Statements

In preparing financial statements in conformity with U.S. GAAP, we make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosures of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of expenses during the reporting period. Actual results could differ from those estimates. Significant estimates are used for, but not limited to, our allowance for doubtful accounts, accrued insurance claims, asset valuations and review for potential impairment, and deferred taxes. The estimates are based upon various factors including current and historical trends, as well as other pertinent industry and regulatory authority information. We regularly evaluate this information to determine if it is necessary to update the basis for our estimates and to compensate for known changes.

Change in Accounting Estimate

In fiscal year 2015, the Company transitioned its workers compensation and certain employee health & welfare insurance programs to HCSG Insurance Corp. ("HCSG Insurance" or the "Captive"), its wholly owned captive insurance subsidiary which was previously providing general liability coverage to the Company. HCSG Insurance was formed in January 2014 to provide the Company with greater flexibility and cost efficiency in meeting its property & casualty and health & welfare needs. In conjunction with the aforementioned insurance programs being administered and provided by the Captive, during the third quarter 2014, management conducted a review of its self-insurance reserves to enhance its self-insurance estimation process. After analysis and consultation with insurance regulators and advisors, the Company recorded a non-cash adjustment of $37,416,000 to reflect estimated current and future insurance claims projected to be closed out over the next 15 to 17 years. This tax-effected adjustment was recorded in the third quarter 2014 and is accounted for as a change in estimate, along with charges related to the corporate reorganization, self-funded health insurance program transition and other related expenses in our consolidated statements of comprehensive income.

Concentrations of Credit Risk

The accounting guidance requires the disclosure of significant concentrations of credit risk, regardless of the degree of such risk. Financial instruments, as defined by U.S. GAAP, which potentially subject us to concentrations of credit risk, consist principally of cash and cash equivalents, marketable securities, deferred compensation funding and accounts and notes receivable. We define our marketable securities as fixed income investments which are highly liquid investments that can be readily purchased or sold using established markets. At December 31, 2015 and 2014, substantially all of our cash and cash equivalents, and marketable securities were held in one large financial institution located in the United States.

Our clients are concentrated in the health care industry, primarily providers of long-term care. Many of our clients’ revenues are highly contingent on Medicare, Medicaid and third party payors’ reimbursement funding rates. Congress has enacted a number of major laws during the past decade that have significantly altered, or threatened to alter, overall government reimbursement for nursing home services. These changes and lack of substantive reimbursement funding rate reform legislation, as well as other trends in the long-term care industry have affected and could adversely affect the liquidity of our clients, resulting in their inability to make payments to us on agreed upon payment terms. These factors, in addition to delays in payments from clients, have resulted in, and could continue to result in, significant additional bad debts in the future.

State Medicaid programs are experiencing increased demand, and with lower revenues than projected, they have fewer resources to support their Medicaid programs. In addition, comprehensive health care legislation under the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 (together, the “Act”) was signed into law in March 2010. The Act will significantly impact the governmental healthcare programs in which our clients participate, and reimbursements received thereunder from governmental or third-party payors. Furthermore, in the coming year and beyond, new proposals or additional changes in existing regulations could be made to the Act which could directly impact the governmental reimbursement programs in which our clients participate. As a result, some state Medicaid programs are reconsidering previously approved increases in nursing home reimbursement or are considering delaying or foregoing those increases. A few states have indicated that it is possible they will run out of cash to pay Medicaid providers, including nursing homes. Any negative changes in our clients’ reimbursements may negatively impact our results of operations.

In 2009 and 2010, Federal economic stimulus legislation was enacted to counter the impact of the economic crisis on state budgets. The legislation included the temporary provision of additional federal matching funds to help states maintain their Medicaid programs. This legislation to provide states with an extension of this fiscal relief was extended through June 2011, but at a reduced reimbursement rate. In July 2011, CMS issued a final rule that reduced Medicare payments to nursing centers by 11.1% and changed the reimbursement for the provision of group rehabilitation therapy services to Medicare beneficiaries. This new rule was effective as of October 1, 2011. Even if federal or state legislation is enacted that provides additional funding to Medicaid providers, given the volatility of the economic environment, it is difficult to predict the impact of this legislation on our clients’ liquidity and their ability to make payments to us as agreed.

In January 2013, the U.S. Congress enacted the American Taxpayer Relief Act of 2012, which delayed automatic spending cuts, including reduced Medicare payments to plans and providers up to 2%. These discretionary spending caps were originally enacted under provisions in the Budget Control Act of 2011, an initiative to reduce the federal deficit through 2021, also known as “sequestration.” The sequestration went into effect starting March 2013. In December 2013, the U.S. Congress enacted the Bipartisan Budget Act of 2013, which reduces the impact of the sequestration over the next two years. This began in fiscal year 2014 and extended the reduction in Medicare payments to plans and providers for two years from 2021 through 2023.

Significant Clients

We have several clients who each have made a contribution to our total consolidated revenues ranging from 3% to 9% for the year ended December 31, 2015. Although we expect to continue relationships with these clients, there can be no assurance thereof. The loss of such clients, or a significant reduction in the revenues we receive from these clients, would have a material adverse effect on the results of operations of our two operating segments. In addition, if such clients change their respective payment terms it could increase our accounts receivable balance and have a material adverse effect on our cash flows and cash and cash equivalents.

Recent Accounting Pronouncements

In November 2015, the Financial Accounting Standards Board issued Accounting Standards Update ("ASU") 2015-17, Balance Sheet Classification of Deferred Taxes. The amendment in this ASU requires that deferred tax assets and liabilities, along with any related valuation allowance, be classified as noncurrent in a classified statement of financial position. The guidance becomes effective for annual reporting periods beginning after December 15, 2016 with early adoption permitted. The Company does not expect the guidance in this ASU to have a material impact on our consolidated financial statements and related disclosures.

In September 2015, the Financial Accounting Standards Board issued ASU 2015-16, Business Combinations (Topic 805). The amendments in this ASU require that an acquirer recognize adjustments to provisional amounts that are identified during the measurement period in the reporting period in which the adjustment amounts are determined. Additionally, this ASU requires an entity to present separately on the face of the income statement or disclose in the notes the portion of the amount recorded in current period earnings by line item that would have been recorded in previous reporting periods if the adjustment to the provisional amounts had been recognized as of the acquisition date. To simplify the accounting for adjustments made to provisional amounts recognized in a business combination, the amendments in this ASU eliminate the requirement to retrospectively account for those adjustments. This ASU is effective prospectively for fiscal years beginning after December 15, 2015, including interim periods within those fiscal years.The Company does not expect the guidance in this ASU to have a material impact on our consolidated financial statements and related disclosures.

In August 2015, the Financial Accounting Standards Board issued ASU 2015-14, Revenue from Contracts with Customer (Topic 606): Deferral of the Effective Date. This ASU defers the effective date of ASU 2014-09, Revenue from Contracts with Customer (Topic 606) for all entities by one year. As a result, all entities will be required to apply the provisions of ASU 2014-09 to annual reporting periods beginning after December 15, 2017, including interim reporting periods within that reporting period. Early adoption is permitted only as of annual reporting periods beginning after December 15, 2016, including interim reporting periods within that reporting period. The Company is currently assessing the adoption date and impact the guidance in this ASU will have, if any, on our consolidated results of operations, cash flows, or financial position.

In June 2015, the Financial Accounting Standards Board issued ASU 2015-10, Technical Corrections and Improvements. The amendments in this ASU represent changes to clarify the Codification, correct unintended application of guidance, or make minor improvements to the Codification that are not expected to have a significant effect on current accounting practice or create a significant administrative cost to most entities. Additionally, some of the amendments will make the Codification easier to understand and easier to apply by eliminating inconsistencies, providing needed clarifications, and improving the presentation of guidance in the Codification. This ASU is effective for fiscal years and interim periods beginning on or after December 15, 2015, with early adoption permitted. The Company does not expect the guidance in this ASU to have a material impact on our consolidated financial statements and related disclosures.
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Acquisition
12 Months Ended
Dec. 31, 2015
Business Combinations [Abstract]  
Acquisition
Acquisition

On July 12, 2013, the Company acquired substantially all of the operating assets of Platinum Health Services, LLC, a Delaware limited liability company and Platinum Health Services PEO, LLC, a Delaware limited liability company (collectively “Platinum”). Platinum was a privately-held provider of professional housekeeping, laundry and maintenance services to long-term and post-acute care facilities and operated within the United States. The acquisition has been included within the consolidated results of operations and financial condition from the date of the acquisition.

The total purchase consideration was $50,766,000, which consisted of a cash payment of $5,000,000, the issuance of 1,215,000 shares of the Company's common stock with a fair value of $30,062,000 and contingent consideration with a fair value of $15,704,000 as of December 31, 2014.

Upon the achievement of certain financial and retention targets, the Platinum stockholders were eligible for contingent consideration paid by the future issuance of 1,005,000 shares of the Company's common stock. As of December 31, 2015, all shares of contingent consideration were earned and distributed to the Platinum stockholders. The Company's obligation to pay contingent consideration has been appropriately classified as equity within the financial statements.

The purchase consideration of the acquisition has been allocated to the assets acquired and liabilities assumed based on estimated fair values. The purchase price allocation was completed in the second quarter of 2014. The purchase price allocation is as follows:

 
Purchase Price Allocation
 
Preliminary
 
Adjustments
 
Final
Fair value of assets acquired, net of liabilities assumed
$
2,604,000

 
$
(621,000
)
 
$
1,983,000

Goodwill
23,228,000

 
4,255,000

 
27,483,000

Intangible assets
21,000,000

 
300,000

 
21,300,000

Net assets acquired
$
46,832,000

 
$
3,934,000

 
$
50,766,000



Goodwill, which is expected to be amortized for tax purposes, represents the excess of the purchase price over the fair value of the net assets acquired, and is primarily attributable to the assembled workforce of the acquired business. Goodwill was allocated to our Housekeeping reportable operating segment. Intangible assets consist of customer relationships of $21,300,000 and has been assigned an estimated useful life of 10 years.
v3.3.1.900
Changes in Accumulated Other Comprehensive Income by Component
12 Months Ended
Dec. 31, 2015
Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]  
Changes in Accumulated Other Comprehensive Income by Component
Changes in Accumulated Other Comprehensive Income by Component

U.S. GAAP establishes standards for presenting information about significant items reclassified out of accumulated other comprehensive income by component. As of December 31, 2015 and 2014, respectively, we generated other comprehensive income from one component. This component relates to the unrealized gains and losses from our available for sale marketable securities during a given reporting period.

The following table provides a summary of changes in accumulated other comprehensive income, net of taxes:

 
Unrealized Gains and Losses on Available for Sale Securities (1)
Accumulated other comprehensive income — December 31, 2012
$
127,000

Other comprehensive loss before reclassifications
(43,000
)
Amounts reclassified from accumulated other comprehensive income (2)(3)
(35,000
)
Net current period change in other comprehensive income
(78,000
)
Accumulated other comprehensive income — December 31, 2013
$
49,000

Other comprehensive loss before reclassifications
(16,000
)
Amounts reclassified from accumulated other comprehensive income (2)(3)
(8,000
)
Net current period change in other comprehensive income
(24,000
)
Accumulated other comprehensive income — December 31, 2014
$
25,000

Other comprehensive income before reclassifications
535,000

Amounts reclassified from accumulated other comprehensive income (2)(3)
(17,000
)
Net current period change in other comprehensive income
518,000

Accumulated other comprehensive income — December 31, 2015
$
543,000


(1)
All amounts are net of tax.
(2)
Realized gains and losses are recorded pre-tax in the other income - investment and interest caption on our consolidated statements of comprehensive income.
(3)
For the years ended December 31, 2015, 2014 and 2013, the Company recorded $27,000, $12,000 and $49,000 of realized gains from the sale of available for sale securities. Refer to Note 6 herein for further information.
v3.3.1.900
Property and Equipment
12 Months Ended
Dec. 31, 2015
Property, Plant and Equipment [Abstract]  
Property and Equipment
Property and Equipment

Property and equipment is recorded at cost. Depreciation is recorded over the estimated useful life of each class of depreciable assets, and is computed using the straight-line method. Leasehold improvements are amortized over the shorter of the estimated asset life or term of the lease. Repairs and maintenance costs are charged to expense as incurred.

The following table sets forth the amounts of property and equipment by each class of depreciable assets as of December 31, 2015 and December 31, 2014:

 
December 31, 2015
 
December 31, 2014
Laundry and linen equipment installations
$
1,117,000

 
$
2,578,000

Housekeeping and office equipment and furniture
29,852,000

 
33,546,000

Autos and trucks
138,000

 
232,000

Total property and equipment, at cost
31,107,000

 
36,356,000

Less accumulated depreciation
18,021,000

 
23,584,000

Total property and equipment, net
13,086,000

 
12,772,000



Depreciation expense for the years ended December 31, 2015, 2014 and 2013 was $4,419,000, $3,946,000 and $3,373,000 respectively.
v3.3.1.900
Goodwill and Other Intangible Assets
12 Months Ended
Dec. 31, 2015
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill and Other Intangible Assets
Goodwill and Other Intangible Assets

Goodwill represents the excess of the purchase price over the fair value of net assets acquired of businesses and is not amortized. Goodwill is evaluated for impairment on an annual basis, or more frequently if impairment indicators arise, using a fair-value-based test that compares the fair value of the reporting unit to its carrying value. The carrying value of goodwill as of December 31, 2015 and 2014 was $44,438,000 in both periods.

The cost of intangible assets is based on fair values at the date of acquisition. Intangible assets with determinable lives are amortized on a straight-line basis over their estimated useful life (between 7 and 10 years).

The following table sets forth the amounts of our identifiable intangible assets subject to amortization, which were acquired in acquisitions.

 
December 31,
 
2015
 
2014
Customer relationships
$
35,781,000

 
$
35,781,000

Non-compete agreements
800,000

 
800,000

Total other intangibles, gross
36,581,000

 
36,581,000

Less accumulated amortization
19,473,000

 
16,232,000

Other intangibles, net
$
17,108,000

 
$
20,349,000



The customer relationships and non-compete agreements have a weighted-average amortization period of eight years. As of December 31, 2014, the Company's non-compete agreements have been fully amortized.

The following table sets forth the estimated amortization expense for intangibles subject to amortization for the following five fiscal years:

Period/Year
Customer
Relationships
2016
$
2,699,000

2017
2,427,000

2018
2,328,000

2019
2,130,000

2020
2,130,000

Thereafter
5,394,000



Amortization expense for the years ended December 31, 2015, 2014 and 2013 was $3,241,000, $3,323,000 and $2,831,000, respectively.
v3.3.1.900
Fair Value Measurements
12 Months Ended
Dec. 31, 2015
Fair Value Disclosures [Abstract]  
Fair Value Measurements
Fair Value Measurements

We, in accordance with U.S. GAAP, define fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (exit price). We have not elected the fair value option for our available for sale marketable securities as we believe these assets are more representative of our investing activities and are viewed as non-operating in nature. These assets are available for future needs of the Company to support our current and projected growth, if required. In accordance with U.S. GAAP, our investments in marketable securities are classified within Level 2 of the fair value hierarchy. These investment securities are valued based upon quoted prices for identical or similar instruments in markets that are not active, and model-based valuation techniques for which all significant assumptions are observable in the market.

The Company’s financial instruments consist mainly of cash and cash equivalents, available for sale marketable securities, accounts and notes receivable, prepaid expenses and other, and accounts payable (including income taxes payable and accrued expenses). The carrying value of these financial instruments approximate their fair value because of their short-term nature. The fair value of financial instruments is defined as the amount at which the instrument could be exchanged in a current transaction between willing parties.

The following tables provide fair value measurement information for our marketable securities and deferred compensation fund investment assets as of December 31, 2015 and 2014:

 
As of December 31, 2015
 
 
 
 
 
Fair Value Measurement Using:
 
Carrying
Amount
 
Total Fair
Value
 
Quoted
Prices
in Active
Markets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
Financial Assets:
 
 
 
 
 
 
 
 
 
Marketable securities
 
 
 
 
 
 
 
 
 
Municipal bonds — available for sale
$
69,496,000

 
$
69,496,000

 

 
$
69,496,000

 
$

 
 
 
 
 
 
 
 
 
 
Deferred compensation fund
 
 
 
 
 
 
 
 
 
Money Market
$
3,896,000

 
$
3,896,000

 
$

 
3,896,000

 
$

Balanced and Lifestyle
9,136,000

 
9,136,000

 
9,136,000

 

 

Large Cap Growth
5,218,000

 
5,218,000

 
5,218,000

 

 

Small Cap Growth
2,275,000

 
2,275,000

 
2,275,000

 

 

Fixed Income
2,624,000

 
2,624,000

 
2,624,000

 

 

International
1,025,000

 
1,025,000

 
1,025,000

 

 

Mid Cap Growth
1,217,000

 
1,217,000

 
1,217,000

 

 

Deferred compensation fund
$
25,391,000

 
$
25,391,000

 
$
21,495,000

 
$
3,896,000

 
$


 
As of December 31, 2014
 
 
 
 
 
Fair Value Measurement Using:
 
Carrying
Amount
 
Total Fair
Value
 
Quoted
Prices
in Active
Markets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
Financial Assets:
 
 
 
 
 
 
 
 
 
Marketable securities
 
 
 
 
 
 
 
 
 
Municipal bonds — available for sale
$
11,799,000

 
$
11,799,000

 
$

 
$
11,799,000

 
$

 
 
 
 
 
 
 
 
 
 
Deferred compensation fund
 
 
 
 
 
 
 
 
 
Money Market
$
4,278,000

 
$
4,278,000

 
$

 
$
4,278,000

 
$

Balanced and Lifestyle
8,885,000

 
8,885,000

 
8,885,000

 

 

Large Cap Growth
4,856,000

 
4,856,000

 
4,856,000

 

 

Small Cap Value
2,392,000

 
2,392,000

 
2,392,000

 

 

Fixed Income
2,081,000

 
2,081,000

 
2,081,000

 

 

International
1,097,000

 
1,097,000

 
1,097,000

 

 

Mid Cap Growth
1,153,000

 
1,153,000

 
1,153,000

 

 

Deferred compensation fund
$
24,742,000

 
$
24,742,000

 
$
20,464,000

 
$
4,278,000

 
$



The fair value of the municipal bonds is measured using third party pricing service data. The fair value of equity investments in the funded deferred compensation plan are valued (Level 1) based on quoted market prices. The money market fund in the funded deferred compensation plan is valued (Level 2) at the net asset value (“NAV”) of the shares held by the plan at the end of the period. As a practical expedient, the fair value of our money market fund is valued at the NAV as determined by the custodian of the fund. The money market fund includes short-term United States dollar denominated money-market instruments. The money market fund can be redeemed at its NAV at its measurement date as there are no significant restrictions on the ability of participants to sell this investment. These assets will be redeemed by the plan participants on an as needed basis.

Unrealized gains and losses from marketable securities are recorded in the other comprehensive income caption in our consolidated statements of comprehensive income.


Amortized Cost
 
Gross Unrealized Gains
 
Gross Unrealized Losses
 
Estimated Fair Value
 
Other-than-temporary Impairments
December 31, 2015
 
 
 
 
 
 
 
 
 
Type of security:
 
 
 
 
 
 
 
 
 
Municipal bonds — available for sale
68,640,000

 
869,000

 
(13,000
)
 
69,496,000

 

Total debt securities
$
68,640,000

 
$
869,000

 
$
(13,000
)
 
$
69,496,000

 
$

December 31, 2014
 
 
 
 
 
 
 
 
 
Type of security:
 
 
 
 
 
 
 
 
 
Municipal bonds — available for sale
11,758,000

 
48,000

 
(7,000
)
 
11,799,000

 

Total debt securities
$
11,758,000

 
$
48,000

 
$
(7,000
)
 
$
11,799,000

 
$

December 31, 2013
 
 
 
 
 
 
 
 
 
Type of security:
 
 
 
 
 
 
 
 
 
Municipal bonds — available for sale
11,364,000

 
83,000

 
(2,000
)
 
11,445,000

 

Total debt securities
$
11,364,000

 
$
83,000

 
$
(2,000
)
 
$
11,445,000

 
$



For the years ended December 31, 2015, 2014 and 2013, we received total proceeds, less the amount of interest received, of $16,432,000, $3,905,000 and $14,985,000, respectively, from sales of available for sale municipal bonds. These sales resulted in realized gains of $27,000, $12,000 and $49,000 recorded in other income – investment and interest caption on our statement of comprehensive income for the years ended December 31, 2015, 2014 and 2013, respectively. The basis for the sale of these securities was a specific identification of each bond sold during this period.

The following tables include contractual maturities of debt securities held at December 31, 2015 and 2014, which are classified as marketable securities in the consolidated Balance Sheets.

 
Municipal Bonds — Available for Sale
Contractual maturity:
December 31, 2015
 
December 31, 2014
Maturing in one year or less
$
774,000

 
$
4,343,000

Maturing after one year through five years
13,852,000

 
7,456,000

Maturing after five years through ten years
36,273,000

 

Maturing after ten years
18,597,000

 

Total debt securities
$
69,496,000

 
$
11,799,000

v3.3.1.900
Accounts and Notes Receivable
12 Months Ended
Dec. 31, 2015
Receivables [Abstract]  
Accounts and Notes Receivable
Accounts and Notes Receivable

We expend considerable effort to collect the amounts due for our services on the terms agreed upon with our clients. Many of our clients participate in programs funded by federal and state governmental agencies which historically have encountered delays in making payments to its program participants. Congress has enacted a number of laws during the past decade that have significantly altered, or may alter, overall government reimbursement for nursing home services. Because our clients’ revenues are generally dependent on Medicare and Medicaid reimbursement funding rates and mechanisms, the overall effect of these laws and trends in the long term care industry have affected and could adversely affect the liquidity of our clients, resulting in their inability to make payments to us on agreed upon payment terms. These factors, in addition to delays in payments from clients, have resulted in and could continue to result in significant additional bad debts in the near future. Whenever possible, when a client falls behind in making agreed-upon payments, we convert the unpaid accounts receivable to interest bearing promissory notes. The promissory notes receivable provide a means by which to further evidence the amounts owed and provide a definitive repayment plan and therefore may ultimately enhance our ability to collect the amounts due. Accounts and notes receivable are stated net of an allowance for doubtful accounts. At December 31, 2015 and 2014, we had $16,830,000 and $16,945,000, net of reserves, respectively, of such promissory notes outstanding. Additionally, we consider restructuring service agreements from full service to management-only service in the case of certain clients experiencing financial difficulties. We believe that such restructurings may provide us with a means to maintain a relationship with the client while at the same time minimizing collection exposure.
v3.3.1.900
Allowance For Doubtful Accounts
12 Months Ended
Dec. 31, 2015
Receivables [Abstract]  
Allowance for Doubtful Accounts
Allowance for Doubtful Accounts

The allowance for doubtful accounts is established as losses are estimated to have occurred through a provision for bad debts charged to earnings and is included in the costs of services provided caption in our consolidated statements of comprehensive income. The allowance for doubtful accounts is evaluated based on our periodic review of accounts and notes receivable and is inherently subjective as it requires estimates that are susceptible to significant revision as more information becomes available.

State Medicaid programs are experiencing increased demand, and with lower revenues than projected, they have fewer resources to support their Medicaid programs. In addition, comprehensive health care legislation under the Act was signed into law in March 2010. The Act will significantly impact the governmental healthcare programs in which our clients participate, and reimbursements received thereunder from governmental or third-party payors. Furthermore, in the coming year and beyond, new proposals or additional changes in existing regulations could be made to the Act which could directly impact the governmental reimbursement programs in which our clients participate. As a result, some state Medicaid programs are reconsidering previously approved increases in nursing home reimbursement or are considering delaying or foregoing those increases. A few states have indicated it is possible they will run out of cash to pay Medicaid providers, including nursing homes. Any negative changes in our clients’ reimbursements may negatively impact our results of operations.

In 2009 and 2010, Federal economic stimulus legislation was enacted to counter the impact of the economic crisis on state budgets. The legislation included the temporary provision of additional federal matching funds to help states maintain their Medicaid programs. This legislation to provide states with an extension of this fiscal relief was extended through June 2011, but at a reduced reimbursement rate. In July 2011, CMS issued a final rule that reduced Medicare payments to nursing centers by 11.1% and changed the reimbursement for the provision of group rehabilitation therapy services to Medicare beneficiaries. This new rule was effective as of October 1, 2011. Even if federal or state legislation is enacted that provides additional funding to Medicaid providers, given the volatility of the economic environment, it is difficult to predict the impact of this legislation on our clients’ liquidity and their ability to make payments to us as agreed.

In January 2013, the U.S. Congress enacted the American Taxpayer Relief Act of 2012, which delayed automatic spending cuts, including reduced Medicare payments to plans and providers up to 2%. These discretionary spending caps were originally enacted under provisions in the Budget Control Act of 2011, an initiative to reduce the federal deficit through 2021, also known as “sequestration.” The sequestration went into effect starting March 2013. In December 2013, the U.S. Congress enacted the Bipartisan Budget Act of 2013, which reduces the impact of the sequestration over the next two years. This began in fiscal year 2014 and extended the reduction in Medicare payments to plans and providers for two years from 2021 through 2023.

We have had varying collection experience with respect to our accounts and notes receivable. When contractual terms are not met, we generally encounter difficulty in collecting amounts due from certain of our clients. Therefore, we have sometimes been required to extend the period of payment for certain clients beyond contractual terms. These clients include those who have terminated service agreements and slow payers experiencing financial difficulties. In order to provide for these collection problems and the general risk associated with the granting of credit terms, we have recorded the following bad debt provisions (in an Allowance for Doubtful Accounts):

 
Year Ended December 31,
 
2015
 
2014
 
2013
Bad debt provision
$
4,335,000

 
$
4,470,000

 
$
1,990,000



In making our credit evaluations, in addition to analyzing and anticipating, where possible, the specific cases described above, we consider the general collection risk associated with trends in the long-term care industry. We also establish credit limits, perform ongoing credit evaluation and monitor accounts to minimize the risk of loss. Notwithstanding our efforts to minimize credit risk exposure, our clients could be adversely affected if future industry trends change in such a manner as to negatively impact their cash flows. If our clients experience a negative impact in their cash flows, it would have a material adverse effect on our results of operations and financial condition.

Impaired Notes Receivable

We evaluate our notes receivable for impairment quarterly and on an individual client basis. Notes receivable considered impaired are generally attributable to clients that are either in bankruptcy, are subject to collection activity or those slow payers that are experiencing financial difficulties. In the event that our evaluation results in a determination that a note receivable is impaired, it is valued at the present value of expected cash flows or market value of related collateral. Summary schedules of impaired notes receivable, and the related reserve, for the years ended December 31, 2015, 2014 and 2013 are as follows:

 
Impaired Notes Receivable
Year ended December 31,
Balance Beginning of Year
 
Additions
 
Deductions
 
Balance End of Year
 
Average Outstanding Balance
2015
$
10,208,000

 
$
395,000

 
$
4,132,000

 
$
6,471,000

 
$
8,340,000

2014
$
2,892,000

 
$
9,124,000

 
$
1,808,000

 
$
10,208,000

 
$
6,550,000

2013
$
1,639,000

 
$
1,267,000

 
$
14,000

 
$
2,892,000

 
$
2,266,000



 
Reserve for Impaired Notes Receivable
Year ended December 31,
Balance Beginning of Year
 
Additions
 
Deductions
 
Balance End of Year
2015
$
3,031,000

 
$
99,000

 
$
991,000

 
$
2,139,000

2014
$
2,019,000

 
$
2,489,000

 
$
1,477,000

 
$
3,031,000

2013
$
958,000

 
$
1,072,000

 
$
11,000

 
$
2,019,000



For impaired notes receivable, interest income is recognized on a cost recovery basis only. As a result, no interest income was recognized on impaired notes receivable. We follow an income recognition policy on all other notes receivable that does not recognize interest income until cash payments are received. This policy was established, recognizing the environment of the long-term care industry, and not because such notes receivable are necessarily impaired. The difference between income recognition on a full accrual basis and cash basis, for notes receivable that are not considered impaired, is not material.
v3.3.1.900
Lease Commitments
12 Months Ended
Dec. 31, 2015
Leases, Operating [Abstract]  
Lease Commitments
Lease Commitments

We lease office facilities, equipment and autos under operating leases expiring on various dates through 2020. Certain office leases contain renewal options. The following is a schedule, by calendar year, of future minimum lease payments under operating leases that have remaining terms as of December 31, 2015.

Period/Year
Operating
Leases
2016
$
1,172,000

2017
1,073,000

2018
817,000

2019
775,000

2020
755,000

Thereafter
3,179,000

Total minimum lease payments
$
7,771,000



Certain property leases provide for scheduled rent escalations. We do not consider the scheduled rent escalations to be material to our operating lease expenses individually or in the aggregate. Total expense for all operating leases was as follows:

 
Year Ended December 31,
 
2015
 
2014
 
2013
Operating lease expense
$
2,003,000

 
$
1,210,000

 
$
1,239,000

v3.3.1.900
Share-Based Compensation
12 Months Ended
Dec. 31, 2015
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]  
Share-Based Compensation
Share-Based Compensation

2012 Equity Incentive Plan

On May 29, 2012, the Company's shareholders adopted and approved the 2012 Equity Incentive Plan (the "2012 Plan"), under which current or prospective officers, employees, non-employee directors and advisors can receive share-based awards such as stock options, restricted stock and other stock awards. The 2012 Plan seeks to promote the highest level of performance by providing an economic interest in the long-term success of the Company. As of the date of shareholder adoption of the 2012 Plan, no further grants were permitted under any previously existing stock plans (the "Pre-existing Plans"). Additionally, all remaining shares available for future grants under the Pre-existing Plans became available for issuance under the 2012 Plan.

In addition to the 2012 Plan, the Company also had two compensation plans at December 31, 2015 which are described below: the Employee Stock Purchase Plan (the “ESPP”) and the Supplemental Executive Retirement Plan (the “SERP”).

The Nominating, Compensation and Stock Option Committee of the Board of Directors is responsible for determining the individuals who will be granted stock awards, the number of stock awards each individual will receive, the price per share (in accordance with the terms of our 2012 Plan), and the exercise period of each stock award.

A summary of stock-based compensation expense for the years ended December 31, 2015, 2014 and 2013 is as follows:

 
December 31,
 
2015
 
2014
 
2013
Stock Options
$
2,781,000

 
$
2,596,000

 
$
2,017,000

Restricted Stock
252,000

 
109,000

 
28,000

Employee Stock Purchase Plan ("ESPP")
509,000

 
375,000

 
562,000

Total pre-tax stock-based compensation expense charged against income (1)
$
3,542,000

 
$
3,080,000

 
$
2,607,000


(1)
Stock-based compensation expense is recorded in the selling, general and administrative caption in our consolidated statements of comprehensive income.

With respect to our SERP, we recorded expense of $538,000, $497,000 and $538,000 (representing the Company’s 25% match of participants’ deferrals) for the years ended December 31, 2015, 2014 and 2013, respectively. Both the SERP match and deferrals are included in the selling, general and administrative caption in our consolidated statements of comprehensive income.

We have outstanding stock awards that were granted under the Pre-existing Plans to non-employee directors, officers and employees of the Company and other specified groups, depending on the Pre-existing Plan. As of December 31, 2015, 4,258,000 shares of common stock were reserved for issuance under our 2012 Plan, including 1,797,000 shares which are available for future grant. The stock price will not be less than the fair market value of the common stock on the date the award is granted. No stock award will have a term in excess of ten years. Since 2008, all awards granted under the Pre-existing Plans or the 2012 Plan become vested and exercisable ratably over a five year period on each yearly anniversary date of the stock grant.

A summary of our stock option activity under the 2012 Plan is as follows:

 
2015
 
2014
 
2013
 
Weighted Average Exercise Price
 
Number of Shares
 
Weighted Average Exercise Price
 
Number of Shares
 
Weighted Average Exercise Price
 
Number of Shares
Beginning of period
$
19.45

 
2,362,000

 
$
16.05

 
2,483,000

 
$
13.18

 
2,632,000

Granted
30.30

 
561,000

 
28.02

 
535,000

 
23.50

 
564,000

Cancelled
26.59

 
(80,000
)
 
21.95

 
(122,000
)
 
18.18

 
(88,000
)
Exercised
16.46

 
(382,000
)
 
11.66

 
(534,000
)
 
10.37

 
(625,000
)
End of period
$
22.16

 
2,461,000

 
$
19.45

 
2,362,000

 
$
16.05

 
2,483,000



The weighted average grant-date fair value of stock options granted during 2015, 2014 and 2013 was $6.64, $8.24 and $6.81 per option, respectively.

During 2015, 2014 and 2013, the Company granted 25,000, 14,000 and 6,000 shares, respectively, of restricted stock with weighted average grant date fair values of $30.30, $28.02 and $23.50 per share, respectively.

A summary of our non-vested stock-based compensation is as follows:

 
2015
 
2014
 
2013
 
Weighted Average Grant Date Fair Value
 
Number of Non-vested Shares
 
Weighted Average Grant Date Fair Value
 
Number of Non-vested Shares
 
Weighted Average Grant Date Fair Value
 
Number of Non-vested Shares
Beginning of period
$
6.17

 
1,465,000

 
$
4.72

 
1,559,000

 
$
3.45

 
1,592,000

Granted
30.30

 
561,000

 
8.24

 
535,000

 
6.81

 
564,000

Vested
5.17

 
(486,000
)
 
3.90

 
(517,000
)
 
3.09

 
(518,000
)
Forfeited
6.70

 
(79,000
)
 
6.05

 
(112,000
)
 
4.77

 
(79,000
)
End of period
$
6.65

 
1,461,000

 
$
6.17

 
1,465,000

 
$
4.72

 
1,559,000



The following table summarizes other information about our outstanding stock options at December 31, 2015, 2014 and 2013.

Stock Options
 
2015
 
2014
 
2013
Range of exercise prices
 
$10.39-$30.30

 
$10.39 - $28.02

 
$6.07 - 23.50

Outstanding:
 
 
 
 
 
 
Weighted average remaining contractual life (years)
 
6.5

 
6.7

 
6.5

Aggregate intrinsic value
 
$
31,285,000

 
$
27,118,000

 
$
30,599,000

Exercisable:
 
 
 
 
 
 
Number of shares
 
1,000,000

 
895,000

 
922,000

Weighted average remaining contractual life (years)
 
4.8

 
5.1

 
4.5

Aggregate intrinsic value
 
$
18,225,000

 
$
14,457,000

 
$
15,053,000

Exercised:
 
 
 
 
 
 
Aggregate intrinsic value
 
$
6,497,000

 
$
9,303,000

 
$
9,139,000


Fair Value Estimates

The fair value of stock awards granted during 2015, 2014 and 2013 was estimated on the date of grant using the Black-Scholes option valuation model based on the following assumptions:

 
2015
 
2014
 
2013
Risk-free interest rate
1.90%
 
1.90%
 
1.50%
Weighted average expected life in years
5.8 years
 
5.9 years
 
6.0 years
Expected volatility
27.2%
 
36.9%
 
38.9%
Dividend yield
2.20%
 
2.40%
 
2.80%
Forfeiture rate
3.00%
 
3.00%
 
3.00%


Other Information

Other information pertaining to activity of our stock awards during the years ended December 31, 2015, 2014 and 2013 was as follows:

 
2015
 
2014
 
2013
Total grant-date fair value of stock awards granted
$
4,027,000

 
$
4,268,000

 
$
3,412,000

Total fair value of stock awards vested during period
$
2,719,000

 
$
2,051,000

 
$
1,897,000

Total unrecognized compensation expense related to non-vested stock awards
$
7,108,000

 
$
6,492,000

 
$
4,963,000



For the years ended December 31, 2015, 2014 and 2013, the unrecognized compensation cost related to stock awards granted but not yet vested, as reported above, was expected to be recognized over a weighted average remaining period of four years.

Employee Stock Purchase Plan

We have an ESPP for all eligible employees. All full-time and certain part-time employees who have completed two years of continuous service with us are eligible to participate. On April 12, 2011, the Board of Directors extended the ESPP for an additional five offerings through 2016. Annual offerings commence and terminate on the respective year’s first and last calendar day.

Under the ESPP, we are authorized to issue up to 4,050,000 shares of our common stock to our employees. Pursuant to such authorization, we have 2,362,000 shares available for future grant at December 31, 2015. Furthermore, under the terms of the ESPP, eligible employees may contribute through payroll deductions up to $21,250 (85% of IRS limitation) of their compensation toward the purchase of the Company's common stock. No employee may purchase common stock which exceeds $25,000 in fair market value (determined on the date of grant) for each calendar year. The price per share is equal to the lower of 85% of the fair market price on the first day of the offering period, or 85% of the fair market price on the day of purchase.

The following table summarizes information about our ESPP annual offerings for the years ended December 31, 2015, 2014 and 2013:

 
ESPP Annual Offering
 
2015
 
2014
 
2013
Common shares purchased
59,000

 
55,000

 
65,000

Per common share purchase price
$
26.29

 
$
24.11

 
$
19.75

Amount expensed under ESPP
$
509,000

 
$
375,000

 
$
562,000

Net proceeds from issuance
$
1,558,000

 
$
1,326,000

 
$
1,288,000

Common shares date of issue
Jan 6, 2016

 
Jan 7, 2015

 
Jan 3, 2014



Deferred Compensation Plan

We have a SERP for certain key executives and employees. The SERP is not qualified under Section 401 of the Internal Revenue Code. Effective in Plan year 2010, the Plan was amended to allow participants to defer up to 25% of their earned income on a pre-tax basis. As of the last day of each plan year, each participant will receive a 25% match of up to 15% of their deferral in the form of our Common Stock based on the then current market value. SERP participants fully vest in our matching contribution three years from the first day of the initial year of participation. The income deferred and our matching contributions are unsecured and subject to the claims of our general creditors.

Under the SERP, we are authorized to issue up to 1,013,000 shares of our common stock to our employees. Pursuant to such authorization, we have 421,000 shares available for future grant at December 31, 2015 (after deducting the 2015 funding of 15,000 shares delivered in 2016). In the aggregate, since initiation of the SERP, the Company’s 25% match has resulted in 591,000 shares (including the 2015 funding of shares delivered in 2016) being issued to the trustee. At the time of issuance, such shares were accounted for at cost, as treasury stock. At December 31, 2015, approximately 359,000 of such shares are vested and remain in the respective active participants’ accounts.

The following table summarizes information about our SERP for the plan years ended December 31, 2015, 2014 and 2013:

 
SERP Plan Year
 
2015
 
2014
 
2013
Amount of company match expensed under SERP
$
538,000

 
  
 
$
497,000

 
  
 
$
538,000

 
  
Treasury shares issued to fund SERP expense
15,000

 
  
 
16,000

 
  
 
19,000

 
  
SERP trust account balance at December 31
$
37,765,000

 
(1) 
 
$
35,310,000

 
(1) 
 
$
31,415,000

 
(1) 
Unrealized gain (loss) recorded in SERP liability account
$
(62,000
)
 
 
 
$
1,211,000

 
  
 
$
3,005,000

 
  

 
(1)
SERP trust account investments are recorded at their fair value which is based on quoted market prices. Differences between such amounts in the table above and the deferred compensation funding asset reported on our Consolidated Balance Sheets represent the value of our Common Stock held in the Plan’s participants’ trust account and reported by us as treasury stock in our Consolidated Balance Sheets.
v3.3.1.900
Other Employee Benefit Plans
12 Months Ended
Dec. 31, 2015
Compensation and Retirement Disclosure [Abstract]  
Other Employee Benefit Plans
Other Employee Benefit Plans

Retirement Savings Plan

Since October 1, 1999, we have had a retirement savings plan for employees (the “RSP”) under Section 401(k) of the Internal Revenue Code. The RSP allows eligible employees to contribute up to fifteen percent (15)% of their eligible compensation on a pre-tax basis. There is no match by the Company.
v3.3.1.900
Dividends
12 Months Ended
Dec. 31, 2015
Equity [Abstract]  
Dividends
Dividends

We have paid regular quarterly cash dividends since the second quarter of 2003. During 2015, we paid regular quarterly cash dividends totaling $51,375,000 as detailed below:

 
Quarter Ended
 
March 31, 2015
 
June 30, 2015
 
September 30, 2015
 
December 31, 2015
Cash dividend per common share
$
0.17625

 
$
0.17750

 
$
0.17875

 
$
0.18000

Total cash dividends paid
$
12,655,000

 
$
12,760,000

 
$
12,923,000

 
$
13,037,000

Record date
February 20, 2015

 
May 22, 2015

 
August 21, 2015

 
November 20, 2015

Payment date
March 27, 2015

 
June 26, 2015

 
September 25, 2015

 
December 18, 2015



Additionally, on January 26, 2016, our Board of Directors declared a regular quarterly cash dividend of $0.18125 per common share, which will be paid on March 11, 2016 to shareholders of record as of the close of business on February 19, 2016.

Cash dividends on our outstanding weighted average number of basic common shares for the years ended December 31, 2015, 2014 and 2013 was as follows:

 
December 31,
 
2015
 
2014
 
2013
Cash dividends per common share
$
0.72

 
$
0.69

 
$
0.67



Our Board of Directors reviews our dividend policy on a quarterly basis. Although there can be no assurance that we will continue to pay dividends or the amount of the dividend, we expect to continue to pay a regular quarterly cash dividend. In connection with the establishment of our dividend policy, we adopted a Dividend Reinvestment Plan in 2003.
v3.3.1.900
Income Taxes
12 Months Ended
Dec. 31, 2015
Income Tax Disclosure [Abstract]  
Income Taxes
Income Taxes

The following table summarizes the provision for income taxes:

 
Year Ended December 31,
 
2015
 
2014
 
2013
Current:
 
 
 
 
 
Federal
$
11,917,000

 
$
21,030,000

 
$
19,045,000

State
2,173,000

 
4,095,000

 
5,381,000

 
14,090,000

 
25,125,000

 
24,426,000

Deferred:
 
 
 
 
 
Federal
13,646,000

 
(12,708,000
)
 
(4,172,000
)
State
4,004,000

 
(2,559,000
)
 
(894,000
)
 
17,650,000

 
(15,267,000
)
 
(5,066,000
)
Tax Provision
$
31,740,000

 
$
9,858,000

 
$
19,360,000



Deferred income taxes are recorded using the asset and liability method. Deferred tax assets and liabilities are determined based on differences between the financial reporting and income tax basis of assets and liabilities.

Significant components of our federal and state deferred tax assets and liabilities are as follows:

 
Years Ended December 31,
 
2015
 
2014
Net current deferred assets (liabilities):
 
 
 
Allowance for doubtful accounts
$
1,819,000

 
$
2,427,000

Accrued insurance claims — current
1,389,000

 
5,974,000

Expensing of housekeeping supplies
(6,463,000
)
 
(6,622,000
)
Other
3,859,000

 
1,676,000

 
$
604,000

 
$
3,455,000

Net noncurrent deferred assets (liabilities):
 
 
 
Deferred compensation
$
9,191,000

 
$
8,681,000

Non-deductible reserves
5,000

 
5,000

Depreciation of property and equipment
(3,237,000
)
 
(3,160,000
)
Accrued insurance claims — noncurrent
4,397,000

 
19,982,000

Amortization of intangibles
971,000

 
1,229,000

Other
636,000

 
496,000

 
$
11,963,000

 
$
27,233,000



Realization of the Company’s deferred tax assets is dependent upon future earnings in specific tax jurisdictions, the timing and amount of which are uncertain. Management assesses the Company’s income tax positions and records tax benefits for all years subject to examination based upon an evaluation of the facts, circumstances, and information available at the reporting dates, which include historical operating results and expectations of future earnings. As such, management believes it is more likely than not that the current and noncurrent deferred tax assets recorded will be realized to reduce future income taxes and therefore no valuation allowances are necessary.

A reconciliation of the provision for income taxes and the amount computed by applying the statutory federal income tax rate to income before income taxes is as follows:

 
Year Ended December 31,
 
2015
 
2014
 
2013
Tax expense computed at statutory rate
$
31,418,000

 
$
11,098,000

 
$
23,271,000

Increases (decreases) resulting from:
 
 
 
 
 
State income taxes, net of federal tax benefit
4,015,000

 
998,000

 
2,916,000

Federal jobs credits
(3,900,000
)
 
(2,925,000
)
 
(7,121,000
)
Tax exempt interest
(132,000
)
 
(13,000
)
 
(29,000
)
Other, net
339,000

 
700,000

 
323,000

 
$
31,740,000

 
$
9,858,000

 
$
19,360,000



Management performs an evaluation each period of its tax positions taken and expected to be taken in tax returns. The evaluation is performed on positions relating to tax years that remain subject to examination by major tax jurisdictions, the earliest of which is the tax year ended December 31, 2011. Based on our evaluation, management has concluded that there are no significant uncertain tax positions requiring recognition in our financial statements. Therefore, the table reporting on the change in the liability for unrecognized tax benefits during the year ended December 31, 2015 is omitted as there is no activity to report in such account for the year ended December 31, 2015, and there was no balance of unrecognized tax benefits at the beginning of the year.

We may from time to time be assessed interest or penalties by major tax jurisdictions, although any such assessments historically have been minimal and immaterial to our financial results. In the event we have received an assessment for interest and/or penalties, it has been classified in the financial statements as selling, general and administrative expense.
v3.3.1.900
Related Party Transactions
12 Months Ended
Dec. 31, 2015
Related Party Transaction, Due from (to) Related Party [Abstract]  
Related Party Transactions
Related Party Transactions

A director is a member of a law firm which was retained by us. During the years ended December 31, 2015, 2014 and 2013, fees received from us by such firm did not exceed $120,000 in any period. Additionally, such fees did not exceed, in any period, 5% of such firm’s revenues or the Company's revenues.
v3.3.1.900
Segment Information
12 Months Ended
Dec. 31, 2015
Segment Reporting [Abstract]  
Segment Information
Segment Information

Reportable Operating Segments

U.S. GAAP establishes standards for reporting information regarding operating segments in annual financial statements. Operating segments are identified as components of an enterprise for which separate discrete financial information is available for evaluation by the chief operating decision-maker, or decision-making group in making decisions on how to allocate resources and assess performance.

We manage and evaluate our operations in two reportable segments: Housekeeping (housekeeping, laundry, linen and other services), and Dietary (dietary department services). Although both segments serve the same client base and share many operational similarities, they are managed separately due to distinct differences in the type of service provided, as well as the specialized expertise required of the professional management personnel responsible for delivering the respective segment’s services. We consider the various services provided within each reportable segment to comprise an identifiable reportable operating segment since such services are rendered pursuant to a single service agreement, specific to that reportable segment, as well as the fact that the delivery of the respective reportable segment’s services are managed by the same management personnel of the particular reportable segment.

The Company’s accounting policies for the segments are generally the same as the Company’s significant accounting policies. Differences between the reportable segments’ operating results and other disclosed data and our consolidated financial statements relate primarily to corporate level transactions and recording of transactions at the reportable segment level which use methods other than generally accepted accounting principles. There are certain inventories and supplies that are primarily expensed when incurred within the operating segments, while they are capitalized for the consolidated financial statements. As discussed, most corporate expense is not allocated to the operating segments, and such expenses include corporate salary and benefit costs, certain legal costs, information technology costs, depreciation, amortization of finite lived intangibles, share based compensation costs and other corporate specific costs. Additionally, there are allocations for workers compensation and general liability expense within the operating segments that differ from our actual expense recorded for U.S. GAAP. Segment amounts disclosed are prior to any elimination entries made in consolidation.

Housekeeping provides services in Canada, although essentially all of its revenues and net income, 99% in both categories, are earned in one geographic area, the United States. Dietary provides services solely in the United States.

 
Housekeeping
Services
 
Dietary
Services
 
Corporate and
Eliminations
 
 
 
Total
Year Ended December 31, 2015
 
 
 
 
 
 
 
 
 
Revenues
$
909,709,000

 
$
527,140,000

 
$

 

 
$
1,436,849,000

Income before income taxes
84,471,000

 
31,612,000

 
(26,319,000
)
 
(1) 
 
89,764,000

Depreciation and amortization
6,488,000

 
685,000

 
487,000

 
  
 
7,660,000

Total assets
228,116,000

 
104,797,000

 
148,036,000

 
(2) 
 
480,949,000

Capital expenditures
$
3,586,000

 
$
336,000

 
$
1,076,000

 
  
 
$
4,998,000

 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2014
 
 
 
 
 
 
 
 
 
Revenues
$
846,610,000

 
$
446,573,000

 
$

 

 
$
1,293,183,000

Income before income taxes
70,390,000

 
26,343,000

 
(65,025,000
)
 
(1) 
 
31,708,000

Depreciation and amortization
6,114,000

 
662,000

 
493,000

 
  
 
7,269,000

Total assets
223,440,000

 
95,861,000

 
150,278,000

 
(2) 
 
469,579,000

Capital expenditures
$
4,375,000

 
$
391,000

 
$
1,029,000

 
  
 
$
5,795,000

 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2013
 
 
 
 
 
 
 
 
 
Revenues
$
759,093,000

 
$
390,797,000

 
$

 

 
$
1,149,890,000

Income before income taxes
68,872,000

 
21,244,000

 
(23,627,000
)
 
(1) 
 
66,489,000

Depreciation and amortization
5,105,000

 
693,000

 
406,000

 
  
 
6,204,000

Total assets
213,397,000

 
92,424,000

 
119,521,000

 
(2) 
 
425,342,000

Capital expenditures
$
2,726,000

 
$
460,000

 
$
576,000

 
  
 
$
3,762,000


 
(1)
Represents primarily corporate office cost and related overhead, recording of certain inventories and supplies and workers compensation costs at the reportable segment level which use accounting methods that differ from those used at the corporate level, as well as consolidated subsidiaries’ operating expenses that are not allocated to the reportable segments, net of investment and interest income. Additionally, during 2014, the Company recorded a one-time, non-cash change in estimate related to our self-insurance liability which was not allocated to the reportable segments.
(2)
Represents primarily cash and cash equivalents, marketable securities, deferred income taxes and other current and noncurrent assets.

Total Revenues from Clients

The following revenues earned from clients differ from segment revenues reported above due to the inclusion of adjustments used for segment reporting purposes by management. We earned total revenues from clients in the following service categories:

 
Year Ended December 31,
2015
 
2014
 
2013
Housekeeping services
$
631,875,000

 
$
589,820,000

 
$
514,180,000

Laundry and linen services
275,477,000

 
254,777,000

 
241,540,000

Dietary services
527,140,000

 
446,573,000

 
390,797,000

Maintenance services and other
2,357,000

 
2,013,000

 
3,373,000

 
$
1,436,849,000

 
$
1,293,183,000

 
$
1,149,890,000

v3.3.1.900
Earnings Per Common Share
12 Months Ended
Dec. 31, 2015
Earnings Per Share [Abstract]  
Earnings Per Common Share
Earnings Per Common Share

Basic net earnings per share are computed using the weighted-average number of common shares outstanding. The dilutive effect of potential common shares outstanding is included in diluted net earnings per share. The computations of basic net earnings per share and diluted net earnings per share for 2015, 2014 and 2013 are as follows:

 
 
Year ended December 31, 2015
 
Income
(Numerator)
 
Shares
(Denominator)
 
Per-share
Amount
 
 
Net income
$
58,024,000

 
 
 
 
 
Basic earnings per common share
$
58,024,000

 
71,826,000

 
$
0.81

 
Effect of dilutive securities:
 
 
 
 
 
 
Stock options and unvested restricted stock
 
 
686,000

 
(0.01
)
 
Diluted earnings per common share
$
58,024,000

 
72,512,000

 
$
0.80

 
 
 
 
 
Year ended December 31, 2014
 
Income
(Numerator)
 
Shares
(Denominator)
 
Per-share
Amount
 
 
Net income
$
21,850,000

 
 
 
 
 
Basic earnings per common share
$
21,850,000

 
70,616,000

 
$
0.31

 
Effect of dilutive securities:
 
 
 
 
 
 
Stock options and unvested restricted stock
 
 
725,000

 

 
Diluted earnings per common share
$
21,850,000

 
71,341,000

 
$
0.31

 
 
 
 
 
Year ended December 31, 2013
 
Income
(Numerator)
 
Shares
(Denominator)
 
Per-share
Amount
 
 
Net income
$
47,129,000

 
 
 
 
 
Basic earnings per common share
$
47,129,000

 
69,206,000

 
$
0.68

 
Effect of dilutive securities:
 
 
 
 
 
 
Stock options and unvested restricted stock
 
 
839,000

 
(0.01
)
 
Diluted earnings per common share
$
47,129,000

 
70,045,000

 
$
0.67



For the years ended December 31, 2015, 2014 and 2013, options to purchase 918,000, 516,000 and 546,000 shares, respectively, were excluded from the computation of diluted earnings per common share as the exercise price of such options were in excess of the average market value of our common stock at the respective year end.
v3.3.1.900
Other Contingencies
12 Months Ended
Dec. 31, 2015
Commitments and Contingencies Disclosure [Abstract]  
Other Contingencies
Other Contingencies

We have a $200,000,000 bank line of credit on which we may draw to meet short-term liquidity requirements in excess of internally generated cash flow. Amounts drawn under the line of credit are payable upon demand. At December 31, 2015, there were no borrowings under the line of credit. However, at such date, we had outstanding a $78,259,000 (decreased to $68,778,000 on January 1, 2016) irrevocable standby letter of credit which relates to payment obligations under our insurance programs. As a result of the letter of credit issued, the amount available under the line of credit was reduced by $78,259,000 at December 31, 2015. The line of credit requires us to satisfy one financial covenant. We are in compliance with our financial covenant at December 31, 2015 and expect to continue to remain in compliance with such financial covenant. This line of credit expires on December 18, 2018. We believe the line of credit will be renewed at that time.

On December 29, 2014, we entered into a Security Interest, Pledge and Assignment of Deposit Account (the "Pledge") with a different bank (the “Bank”) as collateral for the Promissory Note (the “Note”) dated December 29, 2014 between the Company’s third party payroll administrator and the Bank. The Company entered into the Pledge at year end due to the timing of payroll funding and the holidays. On January 2, 2015, the Company's third party payroll administrator satisfied its payment obligation under the Note, and accordingly, the Company's Pledge was terminated. As of December 31, 2014, the cash associated with the Pledge was held in the Company's operating cash account, and used to fund the Company's operations and general operating expenses. The Company concluded that the pledge was immaterial to our statement financial position as it represented less than 6% and 5%, respectively, of current assets and total assets as of December 31, 2014. Additionally, the commitment had no material impact on the Company's consolidated results of operations for the year ended December 31, 2014.

We provide our services in 48 states and are subject to numerous local taxing jurisdictions within those states. Consequently, in the ordinary course of business, a jurisdiction may contest our reporting positions with respect to the application of its tax code to our services. A jurisdiction’s conflicting position on the taxability of our services could result in additional tax liabilities.

We have tax matters with various taxing authorities. Because of the uncertainties related to both the probable outcome and amount of probable assessment due, we are unable to make a reasonable estimate of a liability. We do not expect the resolution of any of these matters, taken individually or in the aggregate, to have a material adverse effect on our consolidated financial position or results of operations based on our best estimate of the outcomes of such matters.

We are also subject to various claims and legal actions in the ordinary course of business. Some of these matters include payroll and employee-related matters and examinations by governmental agencies. As we become aware of such claims and legal actions, we provide accruals if the exposures are probable and estimable. If an adverse outcome of such claims and legal actions is reasonably possible, we assess materiality and provide such financial disclosure, as appropriate. The Company believes it is not a party to, nor are any of its properties the subject of, any pending legal proceeding or governmental examination that would have a material adverse effect on the Company's consolidated financial condition or liquidity.

State Medicaid programs are experiencing increased demand, and with lower revenues than projected, they have fewer resources to support their Medicaid programs. In addition, comprehensive health care legislation under the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 (together, the “Act”) was signed into law in March 2010. The Act will significantly impact the governmental healthcare programs which our clients participate, and reimbursements received thereunder from governmental or third-party payors. In July 2011, Centers for Medicare and Medicaid Services (“CMS”) issued a final rule that reduced Medicare payments to nursing centers by 11.1% and changed the reimbursement for the provision of group rehabilitation therapy services to Medicare beneficiaries. This rule was effective as of October 1, 2011. Furthermore, in the coming year, new proposals or additional changes in existing regulations could be made to the Act and/or CMS could propose additional reimbursement reductions which could directly impact the governmental reimbursement programs in which our clients participate. As a result, some state Medicaid programs are reconsidering previously approved increases in nursing home reimbursement or are considering delaying or foregoing those increases. A few states have indicated it is possible they will run out of cash to pay Medicaid providers, including nursing homes. In addition, certain state governors have recently stated that they will reject Federal Medicaid assistance under the Act. Any negative changes in our clients’ reimbursements may negatively impact our results of operations. Although we are currently evaluating the Act’s effect on our client base, we may not know the full effect until such time as these laws are fully implemented and CMS and other agencies issue applicable regulations or guidance.

In January 2013, the U.S. Congress enacted the American Taxpayer Relief Act of 2012, which delayed automatic spending cuts, including reduced Medicare payments to plans and providers up to 2%. These discretionary spending caps were originally enacted under provisions in the Budget Control Act of 2011, an initiative to reduce the federal deficit through the year 2021, also known as “sequestration.” The sequestration went into effect starting March 2013. In December 2013, the U.S. Congress enacted the Bipartisan Budget Act of 2013, which reduces the impact of the sequestration over the next two years. This began in fiscal year 2014 and extended the reduction in Medicare payments to plans and providers for two years from 2021 through 2023.
v3.3.1.900
Accrued Insurance Claims
12 Months Ended
Dec. 31, 2015
Payables and Accruals [Abstract]  
Accrued Insurance Claims
Accrued Insurance Claims

We currently have a Paid Loss Retrospective Insurance Plan for general liability and workers’ compensation insurance, which comprise approximately 45% of our liabilities at December 31, 2015. Under our insurance plans for general liability and workers' compensation, predetermined loss limits are arranged with our insurance company to limit both our per occurrence cash outlay and annual insurance plan cost. Our accounting for this plan is affected by various uncertainties, such as historical claims, pay-out experience, demographic factors, industry trends, severity factors, and other actuarial assumption calculated by a third party actuary. Evaluations of our accrued insurance claims estimate as of the balance sheet date are based primarily on current information derived from our actuarial valuation which assist in quantifying and valuing these trends. In the event that our claims experience and/or industry trends result in an unfavorable change resulting from, among other factors, the severity levels of reported claims and medical cost inflation, as compared to historical claim trends, it would have an adverse effect on our results of operations and financial condition. Under these plans, predetermined loss limits are arranged with an insurance company to limit both our per-occurrence cash outlay and annual insurance plan cost.

For workers' compensation and general liability, we record a reserve for the estimated future cost of claims and related expenses that have been reported but not settled, including an estimate of claims incurred but not reported that are developed as a result of a review of our historical data and open claims, which is based on estimated provided by a third party actuary.
v3.3.1.900
Subsequent Events
12 Months Ended
Dec. 31, 2015
Subsequent Events [Abstract]  
Subsequent Events
Subsequent Events

We evaluated all subsequent events through the date these financial statements are being filed with the SEC. There were no events or transactions occurring during this subsequent reporting period which require recognition or additional disclosure in these financial statements.
v3.3.1.900
Selected Quarterly Financial Data (Unaudited)
12 Months Ended
Dec. 31, 2015
Quarterly Financial Information Disclosure [Abstract]  
Selected Quarterly Financial Data (Unaudited)
Selected Quarterly Financial Data (Unaudited)

The following tables summarize the unaudited quarterly financial data for the last two fiscal years.

 
First Quarter
 
Second Quarter
 
Third Quarter
 
Fourth Quarter
2015
 
 
 
 
 
 
 
Revenues
$
355,246,000

 
$
355,356,000

 
$
360,165,000

 
$
366,082,000

Operating costs and expenses
$
330,699,000

 
$
329,341,000

 
$
332,090,000

 
$
355,667,000

Income before income taxes
$
25,054,000

 
$
26,257,000

 
$
26,741,000

 
$
11,712,000

Net income
$
15,516,000

 
$
16,288,000

 
$
17,086,000

 
$
9,134,000

Basic earnings per common share(1)
$
0.22

 
$
0.23

 
$
0.24

 
$
0.13

Diluted earnings per common share(1)
$
0.22

 
$
0.23

 
$
0.24

 
$
0.13

Cash dividends per common share(1)
$
0.18

 
$
0.18

 
$
0.18

 
$
0.18

2014
 
 
 
 
 
 
 
Revenues
$
312,165,000

 
$
319,295,000

 
$
320,099,000

 
$
341,624,000

Operating costs and expenses
$
289,417,000

 
$
298,055,000

 
$
355,132,000

 
$
320,499,000

Income before income taxes
$
23,129,000

 
$
22,043,000

 
$
(35,083,000
)
 
$
21,619,000

Net income
$
14,639,000

 
$
13,921,000

 
$
(22,182,000
)
 
$
15,472,000

Basic earnings per common share(1)
$
0.21

 
$
0.20

 
$
(0.31
)
 
$
0.22

Diluted earnings per common share(1)
$
0.21

 
$
0.20

 
$
(0.31
)
 
$
0.22

Cash dividends per common share(1)
$
0.17

 
$
0.17

 
$
0.17

 
$
0.18


 
(1)
Year-to-date earnings and cash dividends per common share amounts may differ from the sum of quarterly amounts due to rounding.
v3.3.1.900
Schedule II - Valuation and Qualifying Accounts and Reserves
12 Months Ended
Dec. 31, 2015
Valuation and Qualifying Accounts [Abstract]  
Schedule II - Valuation and Qualifying Accounts and Reserves
Schedule II — Valuation and Qualifying Accounts and Reserves

 
 
 
Additions
 
 
 
 
Description
Beginning Balance
 
Charged to Costs and Expenses
 
Charged to Other Accounts
 
Deductions (A)
 
Ending Balance
2015
 
 
 
 
 
 
 
 
 
Allowance for Doubtful Accounts
$
6,136,000

 
$
4,335,000

 
$

 
$
5,863,000

 
$
4,608,000

2014
 
 
 
 
 
 
 
 
 
Allowance for Doubtful Accounts
$
3,919,000

 
$
4,470,000

 
$

 
$
2,253,000

 
$
6,136,000

2013
 
 
 
 
 
 
 
 
 
Allowance for Doubtful Accounts
$
3,970,000

 
$
1,990,000

 
$

 
$
2,041,000

 
$
3,919,000


(A) Represents write-offs
v3.3.1.900
Description of Business and Significant Accounting Policies (Policy)
12 Months Ended
Dec. 31, 2015
Accounting Policies [Abstract]  
Nature of Operations
We provide management, administrative and operating expertise and services to the housekeeping, laundry, linen, facility maintenance and dietary service departments of the health care industry, including nursing homes, retirement complexes, rehabilitation centers and hospitals located throughout the United States. Although we do not directly participate in any government reimbursement programs, our clients’ reimbursements are subject to government regulation. Therefore, they are directly affected by any legislation relating to Medicare and Medicaid reimbursement programs.

We provide our services primarily pursuant to full service agreements with our clients. In such agreements, we are responsible for the day to day management of the employees located at our clients’ facilities. We also provide services on the basis of a management-only agreement for a very limited number of clients. Our agreements with clients typically provide for a one year service term, cancelable by either party upon 30 to 90 days’ notice, after the initial 60 to 120 day period.

We are organized into two reportable segments; housekeeping, laundry, linen and other services (“Housekeeping”), and dietary department services (“Dietary”).

Housekeeping consists of the managing of the client’s housekeeping department which is principally responsible for the cleaning, disinfecting and sanitizing of patient rooms and common areas of a client’s facility, as well as the laundering and processing of the personal clothing belonging to the facility’s patients. Also within the scope of this segment’s service is the responsibility for laundering and processing of the bed linens, uniforms and other assorted linen items utilized by a client facility.

Dietary consists of managing the client’s dietary department which is principally responsible for food purchasing, meal preparation and providing dietitian consulting professional services, which includes the development of a menu that meets the patient’s dietary needs.

Principles of Consolidation
The accompanying consolidated financial statements include the accounts of Healthcare Services Group, Inc. and its wholly-owned subsidiaries. All significant intercompany transactions and balances have been eliminated in consolidation.
Fair Value of Financial Instruments
Our financial instruments consist principally of cash and cash equivalents, marketable securities, accounts and notes receivable, deferred compensation funding and accounts payable. Our marketable securities consist of tax-exempt municipal bond investments that are reported at fair value with the unrealized gains and losses included in our consolidated statements of comprehensive income. In accordance with generally accepted accounting principles in the United States ("U.S. GAAP"), we define fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (exit price). The fair value of our cash equivalents and marketable securities is determined based on “Level 2” inputs, which consist of quoted prices for similar assets or market corroborated inputs. We believe recorded values of all of our financial instruments approximate their current fair values because of their nature, stated interest rates and respective maturity dates or durations.

Cash and Cash Equivalents
Cash and cash equivalents are held in U.S. financial institutions or in custodial accounts with U.S. financial institutions. Cash and cash equivalents are defined as short-term, highly liquid investments with a maturity of three months or less at time of purchase that are readily convertible into cash and have insignificant interest rate risk.

Investments in Marketable Securities
We define our marketable securities as fixed income investments which are highly liquid investments that can be readily purchased or sold using established markets. At December 31, 2015, we had marketable securities of $69,496,000 which were comprised primarily of tax exempt municipal bonds. These investments are reported at fair value on our balance sheet. For the year ended December 31, 2015, the accumulated other comprehensive income on our consolidated balance sheet, statements of comprehensive income and stockholders’ equity includes unrealized gains from marketable securities of $543,000 related to marketable securities which are not recognized under the fair value option in accordance with U.S. GAAP. The unrealized gains and losses are recorded net of income taxes.

We, in accordance with U.S. GAAP, define fair value as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date (exit price). We have not elected the fair value option for our available for sale marketable securities as we believe these assets are more representative of our investing activities and are viewed as non-operating in nature. These assets are available for future needs of the Company to support our current and projected growth, if required. In accordance with U.S. GAAP, our investments in marketable securities are classified within Level 2 of the fair value hierarchy. These investment securities are valued based upon quoted prices for identical or similar instruments in markets that are not active, and model-based valuation techniques for which all significant assumptions are observable in the market.

Our investment policy is to seek to manage these assets to achieve our goal of preserving principal, maintaining adequate liquidity at all times, and maximizing returns subject to our investment guidelines. Our investment policy limits investment to certain types of instruments issued by institutions primarily with investment grade credit ratings and places restrictions on concentration by type and issuer.

We periodically review our investments in marketable securities for other than temporary declines in fair value below the cost basis and whenever events or changes in circumstances indicate that the carrying amount of an asset may not be recoverable.
Inventories and Supplies
Inventories and supplies include housekeeping, linen and laundry supplies, as well as food provisions and supplies. Inventories and supplies are stated at cost to approximate a first-in, first-out (FIFO) basis. Linen supplies are amortized on a straight-line basis over their estimated useful life of 24 months.

Property and Equipment
Property and equipment are stated at cost. Additions, renewals and improvements are capitalized, while maintenance and repair costs are expensed when incurred. When assets are retired or otherwise disposed of, the cost and related accumulated depreciation are removed from the respective accounts and any resulting gain or loss is included in income. Depreciation is provided by the straight-line method over the following estimated useful lives: laundry and linen equipment installations — 3 to 7 years; housekeeping, and office furniture and equipment — 3 to 7 years; autos and trucks — 3 years.
Revenue Recognition
Revenues from our service agreements with clients are recognized as services are performed. Revenues are reported net of sales taxes that are collected from customers and remitted to taxing authorities.

As a distributor of laundry equipment, we occasionally sell laundry installations to certain clients. The sales in most cases represent the construction and installation of a turn-key operation and are for payment terms ranging from 24 to 60 months. Our accounting policy for these sales is to recognize the gross profit over the life of the payments associated with our financing of the transactions.
Income Taxes
We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for the amount of taxes payable or refundable for the current year. We accrue for probable tax obligations as required by facts and circumstances in the various regulatory environments. In addition, deferred tax assets and liabilities are recognized for expected future tax consequences of temporary differences between the financial reporting and tax bases of assets and liabilities. If appropriate, we would record a valuation allowance to reduce deferred tax assets to an amount for which realization is more likely than not. Deferred tax assets and liabilities are more fully described in subsequent Note 13.

In accordance with U.S. GAAP, we account for uncertain income tax positions reflected within our financial statements based on a recognition threshold and measurement process for financial statement recognition and measurement of a tax position taken or expected to be taken in a tax return.
Earnings per Common Share
Basic earnings per common share are computed by dividing income available to common shareholders by the weighted-average common shares outstanding for the period. Diluted earnings per common share reflect the weighted-average common shares outstanding and dilutive common shares, such as those issuable upon exercise of stock options.

Share-Based Compensation
U.S. GAAP addresses the accounting for share-based compensation, specifically, the measurement and recognition of compensation expense, based on estimated fair values, for all share-based awards made to employees and directors, including stock options and participation in the Company’s employee stock purchase plan. We estimate the fair value of share-based awards on the date of grant using the Black-Scholes option valuation model. The value of the portion of the award that is ultimately expected to vest is recognized as an expense in the Company’s consolidated statements of income over the requisite service periods. We use the straight-line single option method of expensing share-based awards in our consolidated financial statements of income. Because share-based compensation expense is based on awards that are ultimately expected to vest, share-based compensation expense will be reduced to account for estimated forfeitures. Forfeitures are to be estimated at the time of grant and revised, if necessary, in subsequent periods if actual forfeitures differ from those estimates.
Advertising Costs
Advertising costs are expensed when incurred.
Impairment of Long-Lived Assets
We account for long-lived assets in accordance with the criteria established in U.S. GAAP, which states that the carrying amounts of long-lived assets be periodically reviewed to determine whether current events or circumstances warrant adjustment to such carrying amounts. Any impairment is measured by the amount that the carrying value of such assets exceeds their fair value, primarily based on estimated discounted cash flows. Considerable management judgment is necessary to estimate the fair value of assets. Assets to be disposed of are carried at the lower of their financial statement carrying amount or fair value, less cost to sell.
Acquisitions
We acquire businesses and/or assets that augment and complement our operations from time to time. These acquisitions are accounted for under the purchase method of accounting. The consolidated financial statements include the results of operations from such business combinations as of the date of acquisition.
Identifiable Intangible Assets and Goodwill
Identifiable intangible assets with finite lives are amortized on a straight-line basis over their respective lives. Goodwill represents the excess of costs over the fair value of net assets of the acquired business. We review the carrying values of goodwill at least annually during the fourth quarter of each year to assess impairment because these assets are not amortized. Additionally, we review the carrying value of any intangible asset or goodwill whenever events or changes in circumstances indicate that its carrying amount may not be recoverable. We assess impairment by comparing the fair value of an identifiable intangible asset or reporting unit with its carrying value. Impairments are recorded when incurred.
Treasury Stock
Treasury stock purchases are accounted for under the cost method whereby the entire cost of the acquired stock is recorded as treasury stock. Gains or losses on the subsequent reissuance of shares are credited or charged to additional paid in capital.

Reclassification
Certain prior period amounts have been reclassified to conform to current year presentation.
Use of Estimates in Financial Statements
In preparing financial statements in conformity with U.S. GAAP, we make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosures of contingent assets and liabilities at the date of the financial statements, as well as the reported amounts of expenses during the reporting period. Actual results could differ from those estimates. Significant estimates are used for, but not limited to, our allowance for doubtful accounts, accrued insurance claims, asset valuations and review for potential impairment, and deferred taxes. The estimates are based upon various factors including current and historical trends, as well as other pertinent industry and regulatory authority information. We regularly evaluate this information to determine if it is necessary to update the basis for our estimates and to compensate for known changes.
Change in Accounting Estimate
In fiscal year 2015, the Company transitioned its workers compensation and certain employee health & welfare insurance programs to HCSG Insurance Corp. ("HCSG Insurance" or the "Captive"), its wholly owned captive insurance subsidiary which was previously providing general liability coverage to the Company. HCSG Insurance was formed in January 2014 to provide the Company with greater flexibility and cost efficiency in meeting its property & casualty and health & welfare needs. In conjunction with the aforementioned insurance programs being administered and provided by the Captive, during the third quarter 2014, management conducted a review of its self-insurance reserves to enhance its self-insurance estimation process.
Concentrations of Credit Risk
The accounting guidance requires the disclosure of significant concentrations of credit risk, regardless of the degree of such risk. Financial instruments, as defined by U.S. GAAP, which potentially subject us to concentrations of credit risk, consist principally of cash and cash equivalents, marketable securities, deferred compensation funding and accounts and notes receivable. We define our marketable securities as fixed income investments which are highly liquid investments that can be readily purchased or sold using established markets. At December 31, 2015 and 2014, substantially all of our cash and cash equivalents, and marketable securities were held in one large financial institution located in the United States.

Our clients are concentrated in the health care industry, primarily providers of long-term care. Many of our clients’ revenues are highly contingent on Medicare, Medicaid and third party payors’ reimbursement funding rates. Congress has enacted a number of major laws during the past decade that have significantly altered, or threatened to alter, overall government reimbursement for nursing home services. These changes and lack of substantive reimbursement funding rate reform legislation, as well as other trends in the long-term care industry have affected and could adversely affect the liquidity of our clients, resulting in their inability to make payments to us on agreed upon payment terms. These factors, in addition to delays in payments from clients, have resulted in, and could continue to result in, significant additional bad debts in the future.

State Medicaid programs are experiencing increased demand, and with lower revenues than projected, they have fewer resources to support their Medicaid programs. In addition, comprehensive health care legislation under the Patient Protection and Affordable Care Act and the Health Care and Education Reconciliation Act of 2010 (together, the “Act”) was signed into law in March 2010. The Act will significantly impact the governmental healthcare programs in which our clients participate, and reimbursements received thereunder from governmental or third-party payors. Furthermore, in the coming year and beyond, new proposals or additional changes in existing regulations could be made to the Act which could directly impact the governmental reimbursement programs in which our clients participate. As a result, some state Medicaid programs are reconsidering previously approved increases in nursing home reimbursement or are considering delaying or foregoing those increases. A few states have indicated that it is possible they will run out of cash to pay Medicaid providers, including nursing homes. Any negative changes in our clients’ reimbursements may negatively impact our results of operations.

In 2009 and 2010, Federal economic stimulus legislation was enacted to counter the impact of the economic crisis on state budgets. The legislation included the temporary provision of additional federal matching funds to help states maintain their Medicaid programs. This legislation to provide states with an extension of this fiscal relief was extended through June 2011, but at a reduced reimbursement rate. In July 2011, CMS issued a final rule that reduced Medicare payments to nursing centers by 11.1% and changed the reimbursement for the provision of group rehabilitation therapy services to Medicare beneficiaries. This new rule was effective as of October 1, 2011. Even if federal or state legislation is enacted that provides additional funding to Medicaid providers, given the volatility of the economic environment, it is difficult to predict the impact of this legislation on our clients’ liquidity and their ability to make payments to us as agreed.

In January 2013, the U.S. Congress enacted the American Taxpayer Relief Act of 2012, which delayed automatic spending cuts, including reduced Medicare payments to plans and providers up to 2%. These discretionary spending caps were originally enacted under provisions in the Budget Control Act of 2011, an initiative to reduce the federal deficit through 2021, also known as “sequestration.” The sequestration went into effect starting March 2013. In December 2013, the U.S. Congress enacted the Bipartisan Budget Act of 2013, which reduces the impact of the sequestration over the next two years. This began in fiscal year 2014 and extended the reduction in Medicare payments to plans and providers for two years from 2021 through 2023.

Significant Clients
We have several clients who each have made a contribution to our total consolidated revenues ranging from 3% to 9% for the year ended December 31, 2015. Although we expect to continue relationships with these clients, there can be no assurance thereof. The loss of such clients, or a significant reduction in the revenues we receive from these clients, would have a material adverse effect on the results of operations of our two operating segments. In addition, if such clients change their respective payment terms it could increase our accounts receivable balance and have a material adverse effect on our cash flows and cash and cash equivalents.
Recent Accounting Pronouncements

In November 2015, the Financial Accounting Standards Board issued Accounting Standards Update ("ASU") 2015-17, Balance Sheet Classification of Deferred Taxes. The amendment in this ASU requires that deferred tax assets and liabilities, along with any related valuation allowance, be classified as noncurrent in a classified statement of financial position. The guidance becomes effective for annual reporting periods beginning after December 15, 2016 with early adoption permitted. The Company does not expect the guidance in this ASU to have a material impact on our consolidated financial statements and related disclosures.

In September 2015, the Financial Accounting Standards Board issued ASU 2015-16, Business Combinations (Topic 805). The amendments in this ASU require that an acquirer recognize adjustments to provisional amounts that are identified during the measurement period in the reporting period in which the adjustment amounts are determined. Additionally, this ASU requires an entity to present separately on the face of the income statement or disclose in the notes the portion of the amount recorded in current period earnings by line item that would have been recorded in previous reporting periods if the adjustment to the provisional amounts had been recognized as of the acquisition date. To simplify the accounting for adjustments made to provisional amounts recognized in a business combination, the amendments in this ASU eliminate the requirement to retrospectively account for those adjustments. This ASU is effective prospectively for fiscal years beginning after December 15, 2015, including interim periods within those fiscal years.The Company does not expect the guidance in this ASU to have a material impact on our consolidated financial statements and related disclosures.

In August 2015, the Financial Accounting Standards Board issued ASU 2015-14, Revenue from Contracts with Customer (Topic 606): Deferral of the Effective Date. This ASU defers the effective date of ASU 2014-09, Revenue from Contracts with Customer (Topic 606) for all entities by one year. As a result, all entities will be required to apply the provisions of ASU 2014-09 to annual reporting periods beginning after December 15, 2017, including interim reporting periods within that reporting period. Early adoption is permitted only as of annual reporting periods beginning after December 15, 2016, including interim reporting periods within that reporting period. The Company is currently assessing the adoption date and impact the guidance in this ASU will have, if any, on our consolidated results of operations, cash flows, or financial position.

In June 2015, the Financial Accounting Standards Board issued ASU 2015-10, Technical Corrections and Improvements. The amendments in this ASU represent changes to clarify the Codification, correct unintended application of guidance, or make minor improvements to the Codification that are not expected to have a significant effect on current accounting practice or create a significant administrative cost to most entities. Additionally, some of the amendments will make the Codification easier to understand and easier to apply by eliminating inconsistencies, providing needed clarifications, and improving the presentation of guidance in the Codification. This ASU is effective for fiscal years and interim periods beginning on or after December 15, 2015, with early adoption permitted. The Company does not expect the guidance in this ASU to have a material impact on our consolidated financial statements and related disclosures.

v3.3.1.900
Acquisition (Tables)
12 Months Ended
Dec. 31, 2015
Business Combinations [Abstract]  
Schedule of Preliminary Allocation of Purchase Consideration
The purchase price allocation is as follows:

 
Purchase Price Allocation
 
Preliminary
 
Adjustments
 
Final
Fair value of assets acquired, net of liabilities assumed
$
2,604,000

 
$
(621,000
)
 
$
1,983,000

Goodwill
23,228,000

 
4,255,000

 
27,483,000

Intangible assets
21,000,000

 
300,000

 
21,300,000

Net assets acquired
$
46,832,000

 
$
3,934,000

 
$
50,766,000

v3.3.1.900
Changes in Accumulated Other Comprehensive Income by Component (Tables)
12 Months Ended
Dec. 31, 2015
Accumulated Other Comprehensive Income (Loss), Net of Tax [Abstract]  
Summary of Changes in Accumulated Other Comprehensive Income
The following table provides a summary of changes in accumulated other comprehensive income, net of taxes:

 
Unrealized Gains and Losses on Available for Sale Securities (1)
Accumulated other comprehensive income — December 31, 2012
$
127,000

Other comprehensive loss before reclassifications
(43,000
)
Amounts reclassified from accumulated other comprehensive income (2)(3)
(35,000
)
Net current period change in other comprehensive income
(78,000
)
Accumulated other comprehensive income — December 31, 2013
$
49,000

Other comprehensive loss before reclassifications
(16,000
)
Amounts reclassified from accumulated other comprehensive income (2)(3)
(8,000
)
Net current period change in other comprehensive income
(24,000
)
Accumulated other comprehensive income — December 31, 2014
$
25,000

Other comprehensive income before reclassifications
535,000

Amounts reclassified from accumulated other comprehensive income (2)(3)
(17,000
)
Net current period change in other comprehensive income
518,000

Accumulated other comprehensive income — December 31, 2015
$
543,000


(1)
All amounts are net of tax.
(2)
Realized gains and losses are recorded pre-tax in the other income - investment and interest caption on our consolidated statements of comprehensive income.
(3)
For the years ended December 31, 2015, 2014 and 2013, the Company recorded $27,000, $12,000 and $49,000 of realized gains from the sale of available for sale securities. Refer to Note 6 herein for further information.
v3.3.1.900
Property and Equipment (Tables)
12 Months Ended
Dec. 31, 2015
Property, Plant and Equipment [Abstract]  
Property, Plant and Equipment
The following table sets forth the amounts of property and equipment by each class of depreciable assets as of December 31, 2015 and December 31, 2014:

 
December 31, 2015
 
December 31, 2014
Laundry and linen equipment installations
$
1,117,000

 
$
2,578,000

Housekeeping and office equipment and furniture
29,852,000

 
33,546,000

Autos and trucks
138,000

 
232,000

Total property and equipment, at cost
31,107,000

 
36,356,000

Less accumulated depreciation
18,021,000

 
23,584,000

Total property and equipment, net
13,086,000

 
12,772,000

v3.3.1.900
Goodwill and Other Intangible Assets (Tables)
12 Months Ended
Dec. 31, 2015
Goodwill and Intangible Assets Disclosure [Abstract]  
Identifiable Intangible Assets Subject To Amortization
The following table sets forth the amounts of our identifiable intangible assets subject to amortization, which were acquired in acquisitions.

 
December 31,
 
2015
 
2014
Customer relationships
$
35,781,000

 
$
35,781,000

Non-compete agreements
800,000

 
800,000

Total other intangibles, gross
36,581,000

 
36,581,000

Less accumulated amortization
19,473,000

 
16,232,000

Other intangibles, net
$
17,108,000

 
$
20,349,000

Estimated Amortization Expense For Intangibles Subject To Amortization
The following table sets forth the estimated amortization expense for intangibles subject to amortization for the following five fiscal years:

Period/Year
Customer
Relationships
2016
$
2,699,000

2017
2,427,000

2018
2,328,000

2019
2,130,000

2020
2,130,000

Thereafter
5,394,000

v3.3.1.900
Fair Value Measurements (Tables)
12 Months Ended
Dec. 31, 2015
Fair Value Disclosures [Abstract]  
Fair Value Measurements
The following tables provide fair value measurement information for our marketable securities and deferred compensation fund investment assets as of December 31, 2015 and 2014:

 
As of December 31, 2015
 
 
 
 
 
Fair Value Measurement Using:
 
Carrying
Amount
 
Total Fair
Value
 
Quoted
Prices
in Active
Markets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
Financial Assets:
 
 
 
 
 
 
 
 
 
Marketable securities
 
 
 
 
 
 
 
 
 
Municipal bonds — available for sale
$
69,496,000

 
$
69,496,000

 

 
$
69,496,000

 
$

 
 
 
 
 
 
 
 
 
 
Deferred compensation fund
 
 
 
 
 
 
 
 
 
Money Market
$
3,896,000

 
$
3,896,000

 
$

 
3,896,000

 
$

Balanced and Lifestyle
9,136,000

 
9,136,000

 
9,136,000

 

 

Large Cap Growth
5,218,000

 
5,218,000

 
5,218,000

 

 

Small Cap Growth
2,275,000

 
2,275,000

 
2,275,000

 

 

Fixed Income
2,624,000

 
2,624,000

 
2,624,000

 

 

International
1,025,000

 
1,025,000

 
1,025,000

 

 

Mid Cap Growth
1,217,000

 
1,217,000

 
1,217,000

 

 

Deferred compensation fund
$
25,391,000

 
$
25,391,000

 
$
21,495,000

 
$
3,896,000

 
$


 
As of December 31, 2014
 
 
 
 
 
Fair Value Measurement Using:
 
Carrying
Amount
 
Total Fair
Value
 
Quoted
Prices
in Active
Markets
(Level 1)
 
Significant
Other
Observable
Inputs
(Level 2)
 
Significant
Unobservable
Inputs
(Level 3)
Financial Assets:
 
 
 
 
 
 
 
 
 
Marketable securities
 
 
 
 
 
 
 
 
 
Municipal bonds — available for sale
$
11,799,000

 
$
11,799,000

 
$

 
$
11,799,000

 
$

 
 
 
 
 
 
 
 
 
 
Deferred compensation fund
 
 
 
 
 
 
 
 
 
Money Market
$
4,278,000

 
$
4,278,000

 
$

 
$
4,278,000

 
$

Balanced and Lifestyle
8,885,000

 
8,885,000

 
8,885,000

 

 

Large Cap Growth
4,856,000

 
4,856,000

 
4,856,000

 

 

Small Cap Value
2,392,000

 
2,392,000

 
2,392,000

 

 

Fixed Income
2,081,000

 
2,081,000

 
2,081,000

 

 

International
1,097,000

 
1,097,000

 
1,097,000

 

 

Mid Cap Growth
1,153,000

 
1,153,000

 
1,153,000

 

 

Deferred compensation fund
$
24,742,000

 
$
24,742,000

 
$
20,464,000

 
$
4,278,000

 
$

Marketable Debt Securities

Amortized Cost
 
Gross Unrealized Gains
 
Gross Unrealized Losses
 
Estimated Fair Value
 
Other-than-temporary Impairments
December 31, 2015
 
 
 
 
 
 
 
 
 
Type of security:
 
 
 
 
 
 
 
 
 
Municipal bonds — available for sale
68,640,000

 
869,000

 
(13,000
)
 
69,496,000

 

Total debt securities
$
68,640,000

 
$
869,000

 
$
(13,000
)
 
$
69,496,000

 
$

December 31, 2014
 
 
 
 
 
 
 
 
 
Type of security:
 
 
 
 
 
 
 
 
 
Municipal bonds — available for sale
11,758,000

 
48,000

 
(7,000
)
 
11,799,000

 

Total debt securities
$
11,758,000

 
$
48,000

 
$
(7,000
)
 
$
11,799,000

 
$

December 31, 2013
 
 
 
 
 
 
 
 
 
Type of security:
 
 
 
 
 
 
 
 
 
Municipal bonds — available for sale
11,364,000

 
83,000

 
(2,000
)
 
11,445,000

 

Total debt securities
$
11,364,000

 
$
83,000

 
$
(2,000
)
 
$
11,445,000

 
$

Contractual Maturities of Available For Sale Investments
The following tables include contractual maturities of debt securities held at December 31, 2015 and 2014, which are classified as marketable securities in the consolidated Balance Sheets.

 
Municipal Bonds — Available for Sale
Contractual maturity:
December 31, 2015
 
December 31, 2014
Maturing in one year or less
$
774,000

 
$
4,343,000

Maturing after one year through five years
13,852,000

 
7,456,000

Maturing after five years through ten years
36,273,000

 

Maturing after ten years
18,597,000

 

Total debt securities
$
69,496,000

 
$
11,799,000

v3.3.1.900
Allowance for Doubtful Accounts (Tables)
12 Months Ended
Dec. 31, 2015
Receivables [Abstract]  
Allowance for Doubtful Debts
In order to provide for these collection problems and the general risk associated with the granting of credit terms, we have recorded the following bad debt provisions (in an Allowance for Doubtful Accounts):

 
Year Ended December 31,
 
2015
 
2014
 
2013
Bad debt provision
$
4,335,000

 
$
4,470,000

 
$
1,990,000

Impaired Notes Receivable
Summary schedules of impaired notes receivable, and the related reserve, for the years ended December 31, 2015, 2014 and 2013 are as follows:

 
Impaired Notes Receivable
Year ended December 31,
Balance Beginning of Year
 
Additions
 
Deductions
 
Balance End of Year
 
Average Outstanding Balance
2015
$
10,208,000

 
$
395,000

 
$
4,132,000

 
$
6,471,000

 
$
8,340,000

2014
$
2,892,000

 
$
9,124,000

 
$
1,808,000

 
$
10,208,000

 
$
6,550,000

2013
$
1,639,000

 
$
1,267,000

 
$
14,000

 
$
2,892,000

 
$
2,266,000

Reserve for Impaired Notes Receivable
 
Reserve for Impaired Notes Receivable
Year ended December 31,
Balance Beginning of Year
 
Additions
 
Deductions
 
Balance End of Year
2015
$
3,031,000

 
$
99,000

 
$
991,000

 
$
2,139,000

2014
$
2,019,000

 
$
2,489,000

 
$
1,477,000

 
$
3,031,000

2013
$
958,000

 
$
1,072,000

 
$
11,000

 
$
2,019,000

v3.3.1.900
Lease Commitments (Tables)
12 Months Ended
Dec. 31, 2015
Leases, Operating [Abstract]  
Future Minimum Lease Payments under Operating Leases
The following is a schedule, by calendar year, of future minimum lease payments under operating leases that have remaining terms as of December 31, 2015.

Period/Year
Operating
Leases
2016
$
1,172,000

2017
1,073,000

2018
817,000

2019
775,000

2020
755,000

Thereafter
3,179,000

Total minimum lease payments
$
7,771,000

Operating Leases Expense
Total expense for all operating leases was as follows:

 
Year Ended December 31,
 
2015
 
2014
 
2013
Operating lease expense
$
2,003,000

 
$
1,210,000

 
$
1,239,000

v3.3.1.900
Share-Based Compensation (Tables)
12 Months Ended
Dec. 31, 2015
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]  
Schedule of Stock-Based Compensation Expense
A summary of stock-based compensation expense for the years ended December 31, 2015, 2014 and 2013 is as follows:

 
December 31,
 
2015
 
2014
 
2013
Stock Options
$
2,781,000

 
$
2,596,000

 
$
2,017,000

Restricted Stock
252,000

 
109,000

 
28,000

Employee Stock Purchase Plan ("ESPP")
509,000

 
375,000

 
562,000

Total pre-tax stock-based compensation expense charged against income (1)
$
3,542,000

 
$
3,080,000

 
$
2,607,000


(1)
Stock-based compensation expense is recorded in the selling, general and administrative caption in our consolidated statements of comprehensive income.
Summary of Stock Options Activity
Other information pertaining to activity of our stock awards during the years ended December 31, 2015, 2014 and 2013 was as follows:

 
2015
 
2014
 
2013
Total grant-date fair value of stock awards granted
$
4,027,000

 
$
4,268,000

 
$
3,412,000

Total fair value of stock awards vested during period
$
2,719,000

 
$
2,051,000

 
$
1,897,000

Total unrecognized compensation expense related to non-vested stock awards
$
7,108,000

 
$
6,492,000

 
$
4,963,000

A summary of our stock option activity under the 2012 Plan is as follows:

 
2015
 
2014
 
2013
 
Weighted Average Exercise Price
 
Number of Shares
 
Weighted Average Exercise Price
 
Number of Shares
 
Weighted Average Exercise Price
 
Number of Shares
Beginning of period
$
19.45

 
2,362,000

 
$
16.05

 
2,483,000

 
$
13.18

 
2,632,000

Granted
30.30

 
561,000

 
28.02

 
535,000

 
23.50

 
564,000

Cancelled
26.59

 
(80,000
)
 
21.95

 
(122,000
)
 
18.18

 
(88,000
)
Exercised
16.46

 
(382,000
)
 
11.66

 
(534,000
)
 
10.37

 
(625,000
)
End of period
$
22.16

 
2,461,000

 
$
19.45

 
2,362,000

 
$
16.05

 
2,483,000

Summary of Non-Vested Stock-Based Compensation
A summary of our non-vested stock-based compensation is as follows:

 
2015
 
2014
 
2013
 
Weighted Average Grant Date Fair Value
 
Number of Non-vested Shares
 
Weighted Average Grant Date Fair Value
 
Number of Non-vested Shares
 
Weighted Average Grant Date Fair Value
 
Number of Non-vested Shares
Beginning of period
$
6.17

 
1,465,000

 
$
4.72

 
1,559,000

 
$
3.45

 
1,592,000

Granted
30.30

 
561,000

 
8.24

 
535,000

 
6.81

 
564,000

Vested
5.17

 
(486,000
)
 
3.90

 
(517,000
)
 
3.09

 
(518,000
)
Forfeited
6.70

 
(79,000
)
 
6.05

 
(112,000
)
 
4.77

 
(79,000
)
End of period
$
6.65

 
1,461,000

 
$
6.17

 
1,465,000

 
$
4.72

 
1,559,000

Summarized Information of Stock Options Outstanding
The following table summarizes other information about our outstanding stock options at December 31, 2015, 2014 and 2013.

Stock Options
 
2015
 
2014
 
2013
Range of exercise prices
 
$10.39-$30.30

 
$10.39 - $28.02

 
$6.07 - 23.50

Outstanding:
 
 
 
 
 
 
Weighted average remaining contractual life (years)
 
6.5

 
6.7

 
6.5

Aggregate intrinsic value
 
$
31,285,000

 
$
27,118,000

 
$
30,599,000

Exercisable:
 
 
 
 
 
 
Number of shares
 
1,000,000

 
895,000

 
922,000

Weighted average remaining contractual life (years)
 
4.8

 
5.1

 
4.5

Aggregate intrinsic value
 
$
18,225,000

 
$
14,457,000

 
$
15,053,000

Exercised:
 
 
 
 
 
 
Aggregate intrinsic value
 
$
6,497,000

 
$
9,303,000

 
$
9,139,000


Assumption for Fair Value of Options Granted
The fair value of stock awards granted during 2015, 2014 and 2013 was estimated on the date of grant using the Black-Scholes option valuation model based on the following assumptions:

 
2015
 
2014
 
2013
Risk-free interest rate
1.90%
 
1.90%
 
1.50%
Weighted average expected life in years
5.8 years
 
5.9 years
 
6.0 years
Expected volatility
27.2%
 
36.9%
 
38.9%
Dividend yield
2.20%
 
2.40%
 
2.80%
Forfeiture rate
3.00%
 
3.00%
 
3.00%
Summary of ESPP Annual Offerings
The following table summarizes information about our ESPP annual offerings for the years ended December 31, 2015, 2014 and 2013:

 
ESPP Annual Offering
 
2015
 
2014
 
2013
Common shares purchased
59,000

 
55,000

 
65,000

Per common share purchase price
$
26.29

 
$
24.11

 
$
19.75

Amount expensed under ESPP
$
509,000

 
$
375,000

 
$
562,000

Net proceeds from issuance
$
1,558,000

 
$
1,326,000

 
$
1,288,000

Common shares date of issue
Jan 6, 2016

 
Jan 7, 2015

 
Jan 3, 2014

Summary of Information Of SERP
The following table summarizes information about our SERP for the plan years ended December 31, 2015, 2014 and 2013:

 
SERP Plan Year
 
2015
 
2014
 
2013
Amount of company match expensed under SERP
$
538,000

 
  
 
$
497,000

 
  
 
$
538,000

 
  
Treasury shares issued to fund SERP expense
15,000

 
  
 
16,000

 
  
 
19,000

 
  
SERP trust account balance at December 31
$
37,765,000

 
(1) 
 
$
35,310,000

 
(1) 
 
$
31,415,000

 
(1) 
Unrealized gain (loss) recorded in SERP liability account
$
(62,000
)
 
 
 
$
1,211,000

 
  
 
$
3,005,000

 
  

 
(1)
SERP trust account investments are recorded at their fair value which is based on quoted market prices. Differences between such amounts in the table above and the deferred compensation funding asset reported on our Consolidated Balance Sheets represent the value of our Common Stock held in the Plan’s participants’ trust account and reported by us as treasury stock in our Consolidated Balance Sheets.
v3.3.1.900
Dividends (Tables)
12 Months Ended
Dec. 31, 2015
Equity [Abstract]  
Dividend Payments
During 2015, we paid regular quarterly cash dividends totaling $51,375,000 as detailed below:

 
Quarter Ended
 
March 31, 2015
 
June 30, 2015
 
September 30, 2015
 
December 31, 2015
Cash dividend per common share
$
0.17625

 
$
0.17750

 
$
0.17875

 
$
0.18000

Total cash dividends paid
$
12,655,000

 
$
12,760,000

 
$
12,923,000

 
$
13,037,000

Record date
February 20, 2015

 
May 22, 2015

 
August 21, 2015

 
November 20, 2015

Payment date
March 27, 2015

 
June 26, 2015

 
September 25, 2015

 
December 18, 2015

Dividends Payable on Outstanding Weighted Average Basic Common Shares
Cash dividends on our outstanding weighted average number of basic common shares for the years ended December 31, 2015, 2014 and 2013 was as follows:

 
December 31,
 
2015
 
2014
 
2013
Cash dividends per common share
$
0.72

 
$
0.69

 
$
0.67

v3.3.1.900
Income Taxes (Tables)
12 Months Ended
Dec. 31, 2015
Income Tax Disclosure [Abstract]  
Summary of Provision for Income Taxes
The following table summarizes the provision for income taxes:

 
Year Ended December 31,
 
2015
 
2014
 
2013
Current:
 
 
 
 
 
Federal
$
11,917,000

 
$
21,030,000

 
$
19,045,000

State
2,173,000

 
4,095,000

 
5,381,000

 
14,090,000

 
25,125,000

 
24,426,000

Deferred:
 
 
 
 
 
Federal
13,646,000

 
(12,708,000
)
 
(4,172,000
)
State
4,004,000

 
(2,559,000
)
 
(894,000
)
 
17,650,000

 
(15,267,000
)
 
(5,066,000
)
Tax Provision
$
31,740,000

 
$
9,858,000

 
$
19,360,000

Significant Components of Federal and State Deferred Tax Assets and Liabilities
Significant components of our federal and state deferred tax assets and liabilities are as follows:

 
Years Ended December 31,
 
2015
 
2014
Net current deferred assets (liabilities):
 
 
 
Allowance for doubtful accounts
$
1,819,000

 
$
2,427,000

Accrued insurance claims — current
1,389,000

 
5,974,000

Expensing of housekeeping supplies
(6,463,000
)
 
(6,622,000
)
Other
3,859,000

 
1,676,000

 
$
604,000

 
$
3,455,000

Net noncurrent deferred assets (liabilities):
 
 
 
Deferred compensation
$
9,191,000

 
$
8,681,000

Non-deductible reserves
5,000

 
5,000

Depreciation of property and equipment
(3,237,000
)
 
(3,160,000
)
Accrued insurance claims — noncurrent
4,397,000

 
19,982,000

Amortization of intangibles
971,000

 
1,229,000

Other
636,000

 
496,000

 
$
11,963,000

 
$
27,233,000

Reconciliation of The Provision for Income Taxes
A reconciliation of the provision for income taxes and the amount computed by applying the statutory federal income tax rate to income before income taxes is as follows:

 
Year Ended December 31,
 
2015
 
2014
 
2013
Tax expense computed at statutory rate
$
31,418,000

 
$
11,098,000

 
$
23,271,000

Increases (decreases) resulting from:
 
 
 
 
 
State income taxes, net of federal tax benefit
4,015,000

 
998,000

 
2,916,000

Federal jobs credits
(3,900,000
)
 
(2,925,000
)
 
(7,121,000
)
Tax exempt interest
(132,000
)
 
(13,000
)
 
(29,000
)
Other, net
339,000

 
700,000

 
323,000

 
$
31,740,000

 
$
9,858,000

 
$
19,360,000

v3.3.1.900
Segment Information (Tables)
12 Months Ended
Dec. 31, 2015
Segment Reporting [Abstract]  
Schedule of Information of Reportable Segments
 
Housekeeping
Services
 
Dietary
Services
 
Corporate and
Eliminations
 
 
 
Total
Year Ended December 31, 2015
 
 
 
 
 
 
 
 
 
Revenues
$
909,709,000

 
$
527,140,000

 
$

 

 
$
1,436,849,000

Income before income taxes
84,471,000

 
31,612,000

 
(26,319,000
)
 
(1) 
 
89,764,000

Depreciation and amortization
6,488,000

 
685,000

 
487,000

 
  
 
7,660,000

Total assets
228,116,000

 
104,797,000

 
148,036,000

 
(2) 
 
480,949,000

Capital expenditures
$
3,586,000

 
$
336,000

 
$
1,076,000

 
  
 
$
4,998,000

 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2014
 
 
 
 
 
 
 
 
 
Revenues
$
846,610,000

 
$
446,573,000

 
$

 

 
$
1,293,183,000

Income before income taxes
70,390,000

 
26,343,000

 
(65,025,000
)
 
(1) 
 
31,708,000

Depreciation and amortization
6,114,000

 
662,000

 
493,000

 
  
 
7,269,000

Total assets
223,440,000

 
95,861,000

 
150,278,000

 
(2) 
 
469,579,000

Capital expenditures
$
4,375,000

 
$
391,000

 
$
1,029,000

 
  
 
$
5,795,000

 
 
 
 
 
 
 
 
 
 
Year Ended December 31, 2013
 
 
 
 
 
 
 
 
 
Revenues
$
759,093,000

 
$
390,797,000

 
$

 

 
$
1,149,890,000

Income before income taxes
68,872,000

 
21,244,000

 
(23,627,000
)
 
(1) 
 
66,489,000

Depreciation and amortization
5,105,000

 
693,000

 
406,000

 
  
 
6,204,000

Total assets
213,397,000

 
92,424,000

 
119,521,000

 
(2) 
 
425,342,000

Capital expenditures
$
2,726,000

 
$
460,000

 
$
576,000

 
  
 
$
3,762,000


 
(1)
Represents primarily corporate office cost and related overhead, recording of certain inventories and supplies and workers compensation costs at the reportable segment level which use accounting methods that differ from those used at the corporate level, as well as consolidated subsidiaries’ operating expenses that are not allocated to the reportable segments, net of investment and interest income. Additionally, during 2014, the Company recorded a one-time, non-cash change in estimate related to our self-insurance liability which was not allocated to the reportable segments.
(2)
Represents primarily cash and cash equivalents, marketable securities, deferred income taxes and other current and noncurrent assets.
Revenues by Client Services
The following revenues earned from clients differ from segment revenues reported above due to the inclusion of adjustments used for segment reporting purposes by management. We earned total revenues from clients in the following service categories:

 
Year Ended December 31,
2015
 
2014
 
2013
Housekeeping services
$
631,875,000

 
$
589,820,000

 
$
514,180,000

Laundry and linen services
275,477,000

 
254,777,000

 
241,540,000

Dietary services
527,140,000

 
446,573,000

 
390,797,000

Maintenance services and other
2,357,000

 
2,013,000

 
3,373,000

 
$
1,436,849,000

 
$
1,293,183,000

 
$
1,149,890,000

v3.3.1.900
Earnings Per Common Share (Tables)
12 Months Ended
Dec. 31, 2015
Earnings Per Share [Abstract]  
Computation of Basic and Diluted Net Earnings Per Share
The computations of basic net earnings per share and diluted net earnings per share for 2015, 2014 and 2013 are as follows:

 
 
Year ended December 31, 2015
 
Income
(Numerator)
 
Shares
(Denominator)
 
Per-share
Amount
 
 
Net income
$
58,024,000

 
 
 
 
 
Basic earnings per common share
$
58,024,000

 
71,826,000

 
$
0.81

 
Effect of dilutive securities:
 
 
 
 
 
 
Stock options and unvested restricted stock
 
 
686,000

 
(0.01
)
 
Diluted earnings per common share
$
58,024,000

 
72,512,000

 
$
0.80

 
 
 
 
 
Year ended December 31, 2014
 
Income
(Numerator)
 
Shares
(Denominator)
 
Per-share
Amount
 
 
Net income
$
21,850,000

 
 
 
 
 
Basic earnings per common share
$
21,850,000

 
70,616,000

 
$
0.31

 
Effect of dilutive securities:
 
 
 
 
 
 
Stock options and unvested restricted stock
 
 
725,000

 

 
Diluted earnings per common share
$
21,850,000

 
71,341,000

 
$
0.31

 
 
 
 
 
Year ended December 31, 2013
 
Income
(Numerator)
 
Shares
(Denominator)
 
Per-share
Amount
 
 
Net income
$
47,129,000

 
 
 
 
 
Basic earnings per common share
$
47,129,000

 
69,206,000

 
$
0.68

 
Effect of dilutive securities:
 
 
 
 
 
 
Stock options and unvested restricted stock
 
 
839,000

 
(0.01
)
 
Diluted earnings per common share
$
47,129,000

 
70,045,000

 
$
0.67

v3.3.1.900
Selected Quarterly Financial Data (Unaudited) (Tables)
12 Months Ended
Dec. 31, 2015
Quarterly Financial Information Disclosure [Abstract]  
Selected Quarterly Financial Data
The following tables summarize the unaudited quarterly financial data for the last two fiscal years.

 
First Quarter
 
Second Quarter
 
Third Quarter
 
Fourth Quarter
2015
 
 
 
 
 
 
 
Revenues
$
355,246,000

 
$
355,356,000

 
$
360,165,000

 
$
366,082,000

Operating costs and expenses
$
330,699,000

 
$
329,341,000

 
$
332,090,000

 
$
355,667,000

Income before income taxes
$
25,054,000

 
$
26,257,000

 
$
26,741,000

 
$
11,712,000

Net income
$
15,516,000

 
$
16,288,000

 
$
17,086,000

 
$
9,134,000

Basic earnings per common share(1)
$
0.22

 
$
0.23

 
$
0.24

 
$
0.13

Diluted earnings per common share(1)
$
0.22

 
$
0.23

 
$
0.24

 
$
0.13

Cash dividends per common share(1)
$
0.18

 
$
0.18

 
$
0.18

 
$
0.18

2014
 
 
 
 
 
 
 
Revenues
$
312,165,000

 
$
319,295,000

 
$
320,099,000

 
$
341,624,000

Operating costs and expenses
$
289,417,000

 
$
298,055,000

 
$
355,132,000

 
$
320,499,000

Income before income taxes
$
23,129,000

 
$
22,043,000

 
$
(35,083,000
)
 
$
21,619,000

Net income
$
14,639,000

 
$
13,921,000

 
$
(22,182,000
)
 
$
15,472,000

Basic earnings per common share(1)
$
0.21

 
$
0.20

 
$
(0.31
)
 
$
0.22

Diluted earnings per common share(1)
$
0.21

 
$
0.20

 
$
(0.31
)
 
$
0.22

Cash dividends per common share(1)
$
0.17

 
$
0.17

 
$
0.17

 
$
0.18


 
(1)
Year-to-date earnings and cash dividends per common share amounts may differ from the sum of quarterly amounts due to rounding.

v3.3.1.900
Description of Business and Significant Accounting Policies (Details)
1 Months Ended 3 Months Ended 12 Months Ended
Jan. 31, 2013
Jul. 31, 2011
Sep. 30, 2015
Dec. 31, 2015
USD ($)
financial_institution
segment
Dec. 31, 2014
USD ($)
Dec. 31, 2013
USD ($)
Sep. 30, 2014
USD ($)
Property, Plant and Equipment [Line Items]              
Number of financial institutions holding cash and cash equivalents and marketable securities | financial_institution       1      
Service agreement term       1 year      
Number of reportable segments | segment       2      
Notes receivable       $ 6,472,000 $ 10,208,000    
Discounted notes receivable       6,460,000 10,196,000    
Marketable securities       69,496,000      
Unrealized gains from marketable securities       $ 543,000      
Amortization period of inventories and supplies       24 months      
Depreciation       $ 4,419,000 3,946,000 $ 3,373,000  
Impairment loss on goodwill and intangible assets       $ 0 $ 0 $ 0  
Percentage of reduction of Medicare payments to nursing centers   11.10%          
Percentage of reduction of Medicare payments to plans and providers (up to) 2.00%            
Change in Self-Insurance Reserve              
Property, Plant and Equipment [Line Items]              
Self-insurance claims reserve adjustment             $ 37,416,000
Autos And Trucks              
Property, Plant and Equipment [Line Items]              
Useful life       3 years      
Minimum              
Property, Plant and Equipment [Line Items]              
Days to notify cancellation of service       30 days      
Initial period of service term       60 days      
Property and equipment payment terms       24 months      
Percentage of revenue from a major client       3.00%      
Minimum | Change in Self-Insurance Reserve              
Property, Plant and Equipment [Line Items]              
Estimated self-insurance claim close-out period     15 years        
Minimum | Laundry And Linen Equipment Installations              
Property, Plant and Equipment [Line Items]              
Useful life       3 years      
Minimum | Housekeeping, And Office Furniture And Equipment              
Property, Plant and Equipment [Line Items]              
Useful life       3 years      
Maximum              
Property, Plant and Equipment [Line Items]              
Days to notify cancellation of service       90 days      
Initial period of service term       120 days      
Property and equipment payment terms       60 months      
Percentage of revenue from a major client       9.00%      
Maximum | Change in Self-Insurance Reserve              
Property, Plant and Equipment [Line Items]              
Estimated self-insurance claim close-out period     17 years        
Maximum | Laundry And Linen Equipment Installations              
Property, Plant and Equipment [Line Items]              
Useful life       7 years      
Maximum | Housekeeping, And Office Furniture And Equipment              
Property, Plant and Equipment [Line Items]              
Useful life       7 years      
v3.3.1.900
Acquisition - Additional Information (Details) - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Jul. 12, 2013
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Business Acquisition [Line Items]        
Cash paid for acquisition   $ 0 $ 0 $ 5,000
Customer Relationships        
Business Acquisition [Line Items]        
Weighted average useful life of acquired finite-lived intangible assets   8 years    
Platinum Health Services, LLC        
Business Acquisition [Line Items]        
Total purchase consideration $ 50,766      
Cash paid for acquisition $ 5,000      
Equity interest issued to acquiree (in shares) 1,215      
Equity interest issued to acquiree (fair value) $ 30,062      
Contingent consideration (fair value)     $ 15,704  
Acquired finite-lived intangible assets 21,300      
Platinum Health Services, LLC | Customer Relationships        
Business Acquisition [Line Items]        
Acquired finite-lived intangible assets $ 21,300      
Weighted average useful life of acquired finite-lived intangible assets 10 years      
Platinum Health Services, LLC | Total Contingent Consideration        
Business Acquisition [Line Items]        
Equity interest issued to acquiree (in shares) 1,005      
v3.3.1.900
Acquisition - Preliminary Allocation of Purchase Consideration (Details) - USD ($)
$ in Thousands
6 Months Ended
Jun. 30, 2014
Dec. 31, 2015
Dec. 31, 2014
Jul. 12, 2013
Purchase Price Allocation        
Goodwill   $ 44,438 $ 44,438  
Platinum Health Services, LLC        
Purchase Price Allocation        
Fair value of assets acquired, net of liabilities assumed       $ 1,983
Goodwill       27,483
Intangible assets       21,300
Net assets acquired       50,766
Adjustments        
Fair value of assets acquired, net of liabilities assumed $ (621)      
Goodwill 4,255      
Intangible assets 300      
Net assets acquired $ 3,934      
Preliminary | Platinum Health Services, LLC        
Purchase Price Allocation        
Fair value of assets acquired, net of liabilities assumed       2,604
Goodwill       23,228
Intangible assets       21,000
Net assets acquired       $ 46,832
v3.3.1.900
Changes in Accumulated Other Comprehensive Income by Component (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
AOCI Including Portion Attributable to Noncontrolling Interest, Net of Tax [Roll Forward]      
Accumulated other comprehensive income — beginning of period $ 25 $ 49 $ 127
Other comprehensive income before reclassifications 535 (16) (43)
Amounts reclassified from accumulated other comprehensive income (17) (8) (35)
Net current period change in other comprehensive income 518 (24) (78)
Accumulated other comprehensive income — end of period 543 25 49
Realized gains from the sale of available for sale securities $ 27 $ 12 $ 49
v3.3.1.900
Property and Equipment (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Property, Plant and Equipment [Line Items]      
Total property and equipment, at cost $ 31,107 $ 36,356  
Less accumulated depreciation 18,021 23,584  
Total property and equipment, net 13,086 12,772  
Depreciation 4,419 3,946 $ 3,373
Laundry and linen equipment installations      
Property, Plant and Equipment [Line Items]      
Total property and equipment, at cost 1,117 2,578  
Housekeeping and office equipment and furniture      
Property, Plant and Equipment [Line Items]      
Total property and equipment, at cost 29,852 33,546  
Autos and trucks      
Property, Plant and Equipment [Line Items]      
Total property and equipment, at cost $ 138 $ 232  
v3.3.1.900
Goodwill and Other Intangible Assets - Additional Information (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Goodwill [Line Items]      
Goodwill $ 44,438 $ 44,438  
Amortization expense $ 3,241 $ 3,323 $ 2,831
Customer Relationships      
Goodwill [Line Items]      
Weighted average amortization period 8 years    
Minimum      
Goodwill [Line Items]      
Estimated useful life of intangible assets 7 years    
Maximum      
Goodwill [Line Items]      
Estimated useful life of intangible assets 10 years    
v3.3.1.900
Goodwill and Other Intangible Assets - Identifiable Intangible Assets Subject to Amortization (Details) - USD ($)
$ in Thousands
Dec. 31, 2015
Dec. 31, 2014
Finite-Lived Intangible Assets [Line Items]    
Total other intangibles, gross $ 36,581 $ 36,581
Less accumulated amortization 19,473 16,232
Other intangibles, net 17,108 20,349
Customer Relationships    
Finite-Lived Intangible Assets [Line Items]    
Total other intangibles, gross 35,781 35,781
Non-compete Agreements    
Finite-Lived Intangible Assets [Line Items]    
Total other intangibles, gross $ 800 $ 800
v3.3.1.900
Goodwill and Other Intangible Assets - Estimated Amortization Expense for Intangibles Subject to Amortization (Details) - Customer Relationships
$ in Thousands
Dec. 31, 2015
USD ($)
Finite-Lived Intangible Assets, Net, Amortization Expense, Fiscal Year Maturity [Abstract]  
2016 $ 2,699
2017 2,427
2018 2,328
2019 2,130
2020 2,130
Thereafter $ 5,394
v3.3.1.900
Fair Value Measurements - Marketable Securities and Deferred Compensation Fund Investments (Details) - USD ($)
$ in Thousands
Dec. 31, 2015
Dec. 31, 2014
Financial Assets:    
Marketable securities $ 69,496 $ 11,799
Deferred compensation fund 25,391 24,742
Quoted Prices in Active Markets (Level 1)    
Financial Assets:    
Deferred compensation fund 21,495 20,464
Significant Other Observable Inputs (Level 2)    
Financial Assets:    
Deferred compensation fund 3,896 4,278
Significant Unobservable Inputs (Level 3)    
Financial Assets:    
Deferred compensation fund 0 0
Carrying Amount    
Financial Assets:    
Deferred compensation fund 25,391 24,742
Total Fair Value    
Financial Assets:    
Deferred compensation fund $ 25,391 24,742
Municipal bonds — available for sale | Quoted Prices in Active Markets (Level 1)    
Financial Assets:    
Marketable securities 0
Municipal bonds — available for sale | Significant Other Observable Inputs (Level 2)    
Financial Assets:    
Marketable securities $ 69,496 11,799
Municipal bonds — available for sale | Significant Unobservable Inputs (Level 3)    
Financial Assets:    
Marketable securities 0 0
Municipal bonds — available for sale | Carrying Amount    
Financial Assets:    
Marketable securities 69,496 11,799
Municipal bonds — available for sale | Total Fair Value    
Financial Assets:    
Marketable securities 69,496 11,799
Money Market | Quoted Prices in Active Markets (Level 1)    
Financial Assets:    
Deferred compensation fund 0 0
Money Market | Significant Other Observable Inputs (Level 2)    
Financial Assets:    
Deferred compensation fund 3,896 4,278
Money Market | Significant Unobservable Inputs (Level 3)    
Financial Assets:    
Deferred compensation fund 0 0
Money Market | Carrying Amount    
Financial Assets:    
Deferred compensation fund 3,896 4,278
Money Market | Total Fair Value    
Financial Assets:    
Deferred compensation fund 3,896 4,278
Balanced and Lifestyle | Quoted Prices in Active Markets (Level 1)    
Financial Assets:    
Deferred compensation fund 9,136 8,885
Balanced and Lifestyle | Significant Other Observable Inputs (Level 2)    
Financial Assets:    
Deferred compensation fund 0 0
Balanced and Lifestyle | Significant Unobservable Inputs (Level 3)    
Financial Assets:    
Deferred compensation fund 0 0
Balanced and Lifestyle | Carrying Amount    
Financial Assets:    
Deferred compensation fund 9,136 8,885
Balanced and Lifestyle | Total Fair Value    
Financial Assets:    
Deferred compensation fund 9,136 8,885
Large Cap Growth | Quoted Prices in Active Markets (Level 1)    
Financial Assets:    
Deferred compensation fund 5,218 4,856
Large Cap Growth | Significant Other Observable Inputs (Level 2)    
Financial Assets:    
Deferred compensation fund 0 0
Large Cap Growth | Significant Unobservable Inputs (Level 3)    
Financial Assets:    
Deferred compensation fund 0 0
Large Cap Growth | Carrying Amount    
Financial Assets:    
Deferred compensation fund 5,218 4,856
Large Cap Growth | Total Fair Value    
Financial Assets:    
Deferred compensation fund 5,218 4,856
Small Cap Value | Quoted Prices in Active Markets (Level 1)    
Financial Assets:    
Deferred compensation fund   2,392
Small Cap Value | Significant Other Observable Inputs (Level 2)    
Financial Assets:    
Deferred compensation fund   0
Small Cap Value | Significant Unobservable Inputs (Level 3)    
Financial Assets:    
Deferred compensation fund   0
Small Cap Value | Carrying Amount    
Financial Assets:    
Deferred compensation fund   2,392
Small Cap Value | Total Fair Value    
Financial Assets:    
Deferred compensation fund   2,392
Small Cap Growth | Quoted Prices in Active Markets (Level 1)    
Financial Assets:    
Deferred compensation fund 2,275  
Small Cap Growth | Significant Other Observable Inputs (Level 2)    
Financial Assets:    
Deferred compensation fund 0  
Small Cap Growth | Significant Unobservable Inputs (Level 3)    
Financial Assets:    
Deferred compensation fund 0  
Small Cap Growth | Carrying Amount    
Financial Assets:    
Deferred compensation fund 2,275  
Small Cap Growth | Total Fair Value    
Financial Assets:    
Deferred compensation fund 2,275  
Fixed Income | Quoted Prices in Active Markets (Level 1)    
Financial Assets:    
Deferred compensation fund 2,624 2,081
Fixed Income | Significant Other Observable Inputs (Level 2)    
Financial Assets:    
Deferred compensation fund 0 0
Fixed Income | Significant Unobservable Inputs (Level 3)    
Financial Assets:    
Deferred compensation fund 0 0
Fixed Income | Carrying Amount    
Financial Assets:    
Deferred compensation fund 2,624 2,081
Fixed Income | Total Fair Value    
Financial Assets:    
Deferred compensation fund 2,624 2,081
International | Quoted Prices in Active Markets (Level 1)    
Financial Assets:    
Deferred compensation fund 1,025 1,097
International | Significant Other Observable Inputs (Level 2)    
Financial Assets:    
Deferred compensation fund 0 0
International | Significant Unobservable Inputs (Level 3)    
Financial Assets:    
Deferred compensation fund 0 0
International | Carrying Amount    
Financial Assets:    
Deferred compensation fund 1,025 1,097
International | Total Fair Value    
Financial Assets:    
Deferred compensation fund 1,025 1,097
Mid Cap Growth | Quoted Prices in Active Markets (Level 1)    
Financial Assets:    
Deferred compensation fund 1,217 1,153
Mid Cap Growth | Significant Other Observable Inputs (Level 2)    
Financial Assets:    
Deferred compensation fund 0 0
Mid Cap Growth | Significant Unobservable Inputs (Level 3)    
Financial Assets:    
Deferred compensation fund 0 0
Mid Cap Growth | Carrying Amount    
Financial Assets:    
Deferred compensation fund 1,217 1,153
Mid Cap Growth | Total Fair Value    
Financial Assets:    
Deferred compensation fund $ 1,217 $ 1,153
v3.3.1.900
Fair Value Measurements - Marketable Debt Securities (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Fair Value, Investments, Entities that Calculate Net Asset Value Per Share [Line Items]      
Amortized Cost $ 68,640 $ 11,758 $ 11,364
Gross Unrealized Gains 869 48 83
Gross Unrealized Losses (13) (7) (2)
Estimated Fair Value 69,496 11,799 11,445
Other-than-temporary Impairments 0 0 0
Municipal bonds — available for sale      
Fair Value, Investments, Entities that Calculate Net Asset Value Per Share [Line Items]      
Amortized Cost 68,640 11,758 11,364
Gross Unrealized Gains 869 48 83
Gross Unrealized Losses (13) (7) (2)
Estimated Fair Value 69,496 11,799 11,445
Other-than-temporary Impairments $ 0 $ 0 $ 0
v3.3.1.900
Fair Value Measurements - Additional Information (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Fair Value Disclosures [Abstract]      
Proceeds from available for sale municipal bonds $ 16,432 $ 3,905 $ 14,985
Realized gain on other income, investment and interest $ 27 $ 12 $ 49
v3.3.1.900
Fair Value Measurements - Contractual Maturities of Available for Sale Investments (Details) - USD ($)
$ in Thousands
Dec. 31, 2015
Dec. 31, 2014
Fair Value, Investments, Entities that Calculate Net Asset Value Per Share [Line Items]    
Total debt securities $ 69,496  
Municipal Bonds — Available for Sale    
Fair Value, Investments, Entities that Calculate Net Asset Value Per Share [Line Items]    
Maturing in one year or less 774 $ 4,343
Maturing after one year through five years 13,852 7,456
Maturing after five years through ten years 36,273 0
Maturing after ten years 18,597 0
Total debt securities $ 69,496 $ 11,799
v3.3.1.900
Accounts and Notes Receivable (Details) - USD ($)
$ in Thousands
Dec. 31, 2015
Dec. 31, 2014
Receivables [Abstract]    
Notes outstanding, net $ 16,830 $ 16,945
v3.3.1.900
Allowance for Doubtful Accounts - Additional Information (Details)
1 Months Ended
Jan. 31, 2013
Jul. 31, 2011
Receivables [Abstract]    
Percentage of reduction of Medicare payments to nursing centers   11.10%
Percentage of reduction of Medicare payments to plans and providers (up to) 2.00%  
v3.3.1.900
Allowance for Doubtful Accounts - Bad Debt Provisions (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Receivables [Abstract]      
Bad debt provision $ 4,335 $ 4,470 $ 1,990
v3.3.1.900
Allowance for Doubtful Accounts - Impaired Notes Receivable (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Impaired Notes Receivable      
Balance Beginning of Year $ 10,208 $ 2,892 $ 1,639
Additions 395 9,124 1,267
Deductions 4,132 1,808 14
Balance End of Year 6,471 10,208 2,892
Average Outstanding Balance $ 8,340 $ 6,550 $ 2,266
v3.3.1.900
Allowance for Doubtful Accounts - Reserve For Impaired Notes Receivable (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Reserve for Impaired Notes Receivable      
Balance Beginning of Year $ 3,031 $ 2,019 $ 958
Additions 99 2,489 1,072
Deductions 991 1,477 11
Balance End of Year $ 2,139 $ 3,031 $ 2,019
v3.3.1.900
Lease Commitments - Future Minimum Lease Payments under Operating Leases (Details)
$ in Thousands
Dec. 31, 2015
USD ($)
Operating Leases  
2016 $ 1,172
2017 1,073
2018 817
2019 775
2020 755
Thereafter 3,179
Total minimum lease payments $ 7,771
v3.3.1.900
Lease Commitments - Operating Lease Expense (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Leases, Operating [Abstract]      
Operating lease expense $ 2,003 $ 1,210 $ 1,239
v3.3.1.900
Stock-Based Compensation - Summary of Stock-Based Compensation Expense (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Stock-based compensation expense $ 3,542 $ 3,080 $ 2,607
Stock Option      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Stock-based compensation expense 2,781 2,596 2,017
Restricted Stock      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Stock-based compensation expense 252 109 28
Employee Stock Purchase Plan (ESPP)      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Stock-based compensation expense $ 509 $ 375 $ 562
v3.3.1.900
Share-Based Compensation - Summary of Stock Options Activity (Details) - $ / shares
shares in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Weighted Average Exercise Price      
Beginning of period (in dollars per share) $ 19.45 $ 16.05 $ 13.18
Granted (in dollars per share) 30.30 28.02 23.50
Cancelled (in dollars per share) 26.59 21.95 18.18
Exercised (in dollars per share) 16.46 11.66 10.37
End of period (in dollars per share) $ 22.16 $ 19.45 $ 16.05
Number of Shares      
Beginning of period (in shares) 2,362 2,483 2,632
Granted (in shares) 561 535 564
Cancelled (in shares) (80) (122) (88)
Exercised (in shares) (382) (534) (625)
End of period (in shares) 2,461 2,362 2,483
v3.3.1.900
Share-Based Compensation - Summary Nonvested Share Activity (Details) - $ / shares
shares in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Weighted Average Grant Date Fair Value      
Beginning of period (in dollars per share) $ 6.17 $ 4.72 $ 3.45
Granted (in dollars per share) 30.30 8.24 6.81
Vested (in dollars per share) 5.17 3.90 3.09
Forfeited (in dollars per share) 6.70 6.05 4.77
End of period (in dollars per share) $ 6.65 $ 6.17 $ 4.72
Number of Non-vested Shares      
Beginning of period (in shares) 1,465 1,559 1,592
Granted (in shares) 561 535 564
Vested (in shares) (486) (517) (518)
Forfeited (in shares) (79) (112) (79)
End of period (in shares) 1,461 1,465 1,559
v3.3.1.900
Share-Based Compensation - Summarized Information of Stock Options Outstanding (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
$10.39-$30.30      
Share-based Compensation, Shares Authorized under Stock Option Plans, Exercise Price Range [Line Items]      
Exercise price range - lower range (in dollars per share) $ 10.39    
Exercise price range - upper range (in dollars per share) $ 30.30    
Outstanding:      
Weighted average remaining contractual life (years) 6 years 6 months    
Aggregate intrinsic value $ 31,285    
Exercisable:      
Number of shares 1,000    
Weighted average remaining contractual life (years) 4 years 9 months 18 days    
Aggregate intrinsic value $ 18,225    
Exercised:      
Aggregate intrinsic value $ 6,497    
$10.39 - $28.02      
Share-based Compensation, Shares Authorized under Stock Option Plans, Exercise Price Range [Line Items]      
Exercise price range - lower range (in dollars per share)   $ 10.39  
Exercise price range - upper range (in dollars per share)   $ 28.02  
Outstanding:      
Weighted average remaining contractual life (years)   6 years 8 months 12 days  
Aggregate intrinsic value   $ 27,118  
Exercisable:      
Number of shares   895  
Weighted average remaining contractual life (years)   5 years 1 month 6 days  
Aggregate intrinsic value   $ 14,457  
Exercised:      
Aggregate intrinsic value   $ 9,303  
$6.07 - 23.50      
Share-based Compensation, Shares Authorized under Stock Option Plans, Exercise Price Range [Line Items]      
Exercise price range - lower range (in dollars per share)     $ 6.07
Exercise price range - upper range (in dollars per share)     $ 23.50
Outstanding:      
Weighted average remaining contractual life (years)     6 years 6 months
Aggregate intrinsic value     $ 30,599
Exercisable:      
Number of shares     922
Weighted average remaining contractual life (years)     4 years 6 months
Aggregate intrinsic value     $ 15,053
Exercised:      
Aggregate intrinsic value     $ 9,139
v3.3.1.900
Share-Based Compensation - Assumption For Fair Value Of Options Granted (Details)
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]      
Risk-free interest rate 1.90% 1.90% 1.50%
Weighted average expected life in years 5 years 9 months 18 days 5 years 10 months 24 days 6 years
Expected volatility 27.20% 36.90% 38.90%
Dividend yield 2.20% 2.40% 2.80%
Forfeiture rate 3.00% 3.00% 3.00%
v3.3.1.900
Share-Based Compensation - Summary Of Other Information Of Stock Option Plans (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]      
Total grant-date fair value of stock awards granted $ 4,027 $ 4,268 $ 3,412
Total fair value of stock awards vested during period 2,719 2,051 1,897
Total unrecognized compensation expense related to non-vested stock awards $ 7,108 $ 6,492 $ 4,963
v3.3.1.900
Share-Based Compensation - Summary Of ESPP Annual Offerings (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Amount expensed under ESPP $ 3,542 $ 3,080 $ 2,607
Employee Stock Purchase Plan (ESPP)      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Common shares purchased (in shares) 59 55 65
Per common share purchase Price (in dollars per share) $ 26.29 $ 24.11 $ 19.75
Amount expensed under ESPP $ 509 $ 375 $ 562
Net proceeds from issuance $ 1,558 $ 1,326 $ 1,288
Common shares date of issue Jan. 06, 2016 Jan. 07, 2015 Jan. 03, 2014
v3.3.1.900
Share-Based Compensation - Summary Of Information Of SERP (Details) - SERP - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended 72 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Dec. 31, 2015
Defined Benefit Plan Disclosure [Line Items]        
Amount of company match expensed under SERP $ 538 $ 497 $ 538  
Treasury shares issued to fund SERP expense 15 16 19 591
SERP trust account balance at December 31 $ 37,765 $ 35,310 $ 31,415  
Unrealized gain (loss) recorded in SERP liability account $ (62) $ 1,211 $ 3,005  
v3.3.1.900
Share-Based Compensation - Additional Information (Details)
12 Months Ended 72 Months Ended
Dec. 31, 2015
USD ($)
compensation_plan
$ / shares
shares
Dec. 31, 2014
USD ($)
$ / shares
shares
Dec. 31, 2013
USD ($)
$ / shares
shares
Dec. 31, 2015
USD ($)
shares
Apr. 12, 2011
offering
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Number of compensation plans | compensation_plan 2        
Stock-based compensation expense | $ $ 3,542,000 $ 3,080,000 $ 2,607,000    
Weighted average grant-date fair value of stock options granted (in dollars per share) | $ / shares $ 30.30 $ 8.24 $ 6.81    
Period of expense of unrecognized compensation cost, years 4 years 4 years 4 years    
Equity Incentive Stock Option Plans          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Common stock reserved for future issuance 4,258,000     4,258,000  
Shares available for future grant 1,797,000     1,797,000  
Maximum term of grants 10 years        
Options vested and exercisable, period, in years 5 years        
Weighted average grant-date fair value of stock options granted (in dollars per share) | $ / shares $ 6.64 $ 8.24 $ 6.81    
Restricted Stock          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Stock-based compensation expense | $ $ 252,000 $ 109,000 $ 28,000    
Shares granted during period 25,000 14,000 6,000    
Weighted average grant-date fair value of restricted stock granted (in dollars per share) | $ / shares $ 30.30 $ 28.02 $ 23.50    
Employee Stock Purchase Plan (ESPP)          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Stock-based compensation expense | $ $ 509,000 $ 375,000 $ 562,000    
Shares available for future grant 2,362,000     2,362,000  
Continuous years of service 2 years        
Number of additional offerings | offering         5
Stock options authorized to issue to employees 4,050,000     4,050,000  
Annual earnings withheld to purchase common stock | $ $ 21,250     $ 21,250  
Percent of IRS limitation 85.00%     85.00%  
Maximum fair value of common stock purchased | $ $ 25,000     $ 25,000  
Percentage of stock purchase price 85.00%        
SERP          
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]          
Stock-based compensation expense | $ $ 538,000 $ 497,000 $ 538,000    
Percentage of match participants' deferrals 25.00%        
Percentage of earned income on a pre-tax basis, deferred 25.00%     25.00%  
Percentage of deferral in the form of common stock 15.00%     15.00%  
Full vest in matching contribution 3 years        
Stock options authorized to issue 1,013,000     1,013,000  
Common stock reserved for future issuance 421,000     421,000  
Shares exercised and delivered 15,000     15,000  
Shares issued to trustee 15,000 16,000 19,000 591,000  
Stock options vested and outstanding 359,000     359,000  
v3.3.1.900
Other Employee Benefit Plans (Details)
12 Months Ended
Dec. 31, 2015
Compensation and Retirement Disclosure [Abstract]  
Maximum percentage of employee contribution 15.00%
v3.3.1.900
Dividends - Quarterly Dividend Payments (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Dividends [Abstract]                      
Cash dividends per common share (in dollars per share) $ 0.18000 $ 0.17875 $ 0.1775 $ 0.17625 $ 0.175 $ 0.17375 $ 0.17250 $ 0.17125      
Total cash dividends paid $ 13,037 $ 12,923 $ 12,760 $ 12,655         $ 51,375 $ 49,077 $ 46,707
v3.3.1.900
Dividends - Additional Information (Details)
Jan. 26, 2016
$ / shares
Subsequent Event  
Dividends [Abstract]  
Cash dividend per common share to be paid (in dollars per share) $ 0.18125
v3.3.1.900
Dividends - Cash Dividends Per Common Share (Details) - $ / shares
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Equity [Abstract]      
Cash dividends per common share (in dollars per share) $ 0.72 $ 0.69 $ 0.67
v3.3.1.900
Income Taxes - Summary of Provision for Income Taxes (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Current:      
Federal $ 11,917 $ 21,030 $ 19,045
State 2,173 4,095 5,381
Total 14,090 25,125 24,426
Deferred:      
Federal 13,646 (12,708) (4,172)
State 4,004 (2,559) (894)
Total 17,650 (15,267) (5,066)
Tax Provision $ 31,740 $ 9,858 $ 19,360
v3.3.1.900
Income Taxes - Significant Components of Federal and State Deferred Tax Assets And Liabilities (Details) - USD ($)
$ in Thousands
Dec. 31, 2015
Dec. 31, 2014
Net current deferred assets (liabilities):    
Allowance for doubtful accounts $ 1,819 $ 2,427
Accrued insurance claims — current 1,389 5,974
Expensing of housekeeping supplies (6,463) (6,622)
Other 3,859 1,676
Net current deferred assets (liabilities) 604 3,455
Net noncurrent deferred assets (liabilities):    
Deferred compensation 9,191 8,681
Non-deductible reserves 5 5
Depreciation of property and equipment (3,237) (3,160)
Accrued insurance claims — noncurrent 4,397 19,982
Amortization of intangibles 971 1,229
Other 636 496
Net noncurrent deferred assets $ 11,963 $ 27,233
v3.3.1.900
Income Taxes - Reconciliation of The Provision for Income Taxes (Details) - USD ($)
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Effective Income Tax Rate Reconciliation, Amount [Abstract]      
Tax expense computed at statutory rate $ 31,418,000 $ 11,098,000 $ 23,271,000
State income taxes, net of federal tax benefit 4,015,000 998,000 2,916,000
Federal jobs credits (3,900,000) (2,925,000) (7,121,000)
Tax exempt interest (132,000) (13,000) (29,000)
Other, net 339,000 700,000 323,000
Tax Provision 31,740,000 $ 9,858,000 $ 19,360,000
Unrecognized Tax Benefits $ 0    
v3.3.1.900
Related Party Transactions (Details) - USD ($)
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Related Party Transaction, Due from (to) Related Party [Abstract]      
Fees paid to related party firm (less than) $ 120,000 $ 120,000 $ 120,000
Percentage of fee paid to related party in relation to related party's total revenue (less than) 5.00% 5.00% 5.00%
v3.3.1.900
Segment Information - Additional Information (Details)
12 Months Ended
Dec. 31, 2015
segment
Segment Reporting [Abstract]  
Number of reportable segments 2
Percentage of revenue earned in one geographic segment 99.00%
Percentage of income earned in one geographic segment 99.00%
v3.3.1.900
Segment Information - Schedule Of Information Of Reportable Segments (Details) - USD ($)
$ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Segment Reporting Information [Line Items]                      
Revenues                 $ 1,436,849 $ 1,293,183 $ 1,149,890
Income before income taxes $ 11,712 $ 26,741 $ 26,257 $ 25,054 $ 21,619 $ (35,083) $ 22,043 $ 23,129 89,764 31,708 66,489
Depreciation and amortization                 7,660 7,269 6,204
Total assets 480,949       469,579       480,949 469,579 425,342
Capital expenditures                 4,998 5,795 3,762
Operating Segments | Housekeeping Services                      
Segment Reporting Information [Line Items]                      
Revenues                 909,709 846,610 759,093
Income before income taxes                 84,471 70,390 68,872
Depreciation and amortization                 6,488 6,114 5,105
Total assets 228,116       223,440       228,116 223,440 213,397
Capital expenditures                 3,586 4,375 2,726
Operating Segments | Dietary Services                      
Segment Reporting Information [Line Items]                      
Revenues                 527,140 446,573 390,797
Income before income taxes                 31,612 26,343 21,244
Depreciation and amortization                 685 662 693
Total assets 104,797       95,861       104,797 95,861 92,424
Capital expenditures                 336 391 460
Corporate and Eliminations                      
Segment Reporting Information [Line Items]                      
Revenues                 0 0 0
Income before income taxes                 (26,319) (65,025) (23,627)
Depreciation and amortization                 487 493 406
Total assets $ 148,036       $ 150,278       148,036 150,278 119,521
Capital expenditures                 $ 1,076 $ 1,029 $ 576
v3.3.1.900
Segment Information - Revenues By Client Services (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Revenue from External Customer [Line Items]      
Revenues $ 1,436,849 $ 1,293,183 $ 1,149,890
Housekeeping Services      
Revenue from External Customer [Line Items]      
Revenues 631,875 589,820 514,180
Laundry and linen services      
Revenue from External Customer [Line Items]      
Revenues 275,477 254,777 241,540
Dietary Services      
Revenue from External Customer [Line Items]      
Revenues 527,140 446,573 390,797
Maintenance services and other      
Revenue from External Customer [Line Items]      
Revenues $ 2,357 $ 2,013 $ 3,373
v3.3.1.900
Earnings Per Common Share - Computation Of Basic And Diluted Net Earnings Per Share (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Income (Numerator)                      
Net income $ 9,134 $ 17,086 $ 16,288 $ 15,516 $ 15,472 $ (22,182) $ 13,921 $ 14,639 $ 58,024 $ 21,850 $ 47,129
Basic earnings per common share                 58,024 21,850 47,129
Diluted earnings per common share                 $ 58,024 $ 21,850 $ 47,129
Shares (Denominator)                      
Basic earnings per common share (in shares)                 71,826,000 70,616,000 69,206,000
Effect of dilutive securities, options and unvested restricted stock (in shares)                 686,000 725,000 839,000
Diluted earnings per common share (in shares)                 72,512,000 71,341,000 70,045,000
Per-share Amount                      
Basic earnings per common share (in dollars per share) $ 0.13 $ 0.24 $ 0.23 $ 0.22 $ 0.22 $ (0.31) $ 0.20 $ 0.21 $ 0.81 $ 0.31 $ 0.68
Effect of dilutive securities, options and unvested restricted stock (in dollars per share)                 (0.01) 0.00 (0.01)
Diluted earnings per common share (in dollars per share) $ 0.13 $ 0.24 $ 0.23 $ 0.22 $ 0.22 $ (0.31) $ 0.20 $ 0.21 $ 0.80 $ 0.31 $ 0.67
Options outstanding to purchase common stock excluded from computation of diluted earnings per common share (in shares)                 918,000 516,000 546,000
v3.3.1.900
Other Contingencies (Details)
1 Months Ended 12 Months Ended
Jan. 31, 2013
Jul. 31, 2011
Dec. 31, 2015
USD ($)
financial_covenant
state
Jan. 01, 2016
USD ($)
Short-term Debt [Line Items]        
Bank line of credit     $ 200,000,000  
Borrowings under line of credit     0  
Change in bank line of credit     $ 78,259,000  
Number of financial covenants | financial_covenant     1  
Pledge percentage of current assets (less than)     6.00%  
Pledge percentage of total assets (less than)     5.00%  
Number of states in which entity operates | state     48  
Percentage of reduction to Medicare payments to nursing centers   11.10%    
Percentage of reduction of Medicare payments to plans and providers (up to) 2.00%      
Standby Letter of Credit        
Short-term Debt [Line Items]        
Irrevocable standby letter of credit, outstanding     $ 78,259,000  
Standby Letter of Credit | Subsequent Event        
Short-term Debt [Line Items]        
Irrevocable standby letter of credit, outstanding       $ 68,778,000
v3.3.1.900
Accrued Insurance Claims (Details)
12 Months Ended
Dec. 31, 2015
Payables and Accruals [Abstract]  
Percent of Liabilities 45.00%
v3.3.1.900
Selected Quarterly Financial Data (Unaudited) (Details) - USD ($)
$ / shares in Units, $ in Thousands
3 Months Ended 12 Months Ended
Dec. 31, 2015
Sep. 30, 2015
Jun. 30, 2015
Mar. 31, 2015
Dec. 31, 2014
Sep. 30, 2014
Jun. 30, 2014
Mar. 31, 2014
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Quarterly Financial Information Disclosure [Abstract]                      
Revenues $ 366,082 $ 360,165 $ 355,356 $ 355,246 $ 341,624 $ 320,099 $ 319,295 $ 312,165      
Operating costs and expenses 355,667 332,090 329,341 330,699 320,499 355,132 298,055 289,417      
Income before income taxes 11,712 26,741 26,257 25,054 21,619 (35,083) 22,043 23,129 $ 89,764 $ 31,708 $ 66,489
Net income $ 9,134 $ 17,086 $ 16,288 $ 15,516 $ 15,472 $ (22,182) $ 13,921 $ 14,639 $ 58,024 $ 21,850 $ 47,129
Basic earnings per common share (in dollars per share) $ 0.13 $ 0.24 $ 0.23 $ 0.22 $ 0.22 $ (0.31) $ 0.20 $ 0.21 $ 0.81 $ 0.31 $ 0.68
Diluted earnings per common share (in dollars per share) 0.13 0.24 0.23 0.22 0.22 (0.31) 0.20 0.21 $ 0.80 $ 0.31 $ 0.67
Cash dividends per common share (in dollars per share) $ 0.18000 $ 0.17875 $ 0.1775 $ 0.17625 $ 0.175 $ 0.17375 $ 0.17250 $ 0.17125      
v3.3.1.900
Schedule II - Valuation And Qualifying Accounts and Reserves (Details) - Allowance For Doubtful Accounts - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2015
Dec. 31, 2014
Dec. 31, 2013
Allowance for Doubtful Accounts Receivable [Roll Forward]      
Beginning Balance $ 6,136 $ 3,919 $ 3,970
Additions Charged to Costs and Expenses 4,335 4,470 1,990
Additions Charged to Other Accounts 0 0 0
Deductions 5,863 2,253 2,041
Ending Balance $ 4,608 $ 6,136 $ 3,919