QWEST CORP, 10-K filed on 3/22/2019
Annual Report
v3.19.1
Document and Entity Information - USD ($)
12 Months Ended
Dec. 31, 2018
Mar. 21, 2019
Jun. 30, 2018
Document and Entity Information      
Entity Registrant Name QWEST CORP    
Entity Central Index Key 0000068622    
Document Type 10-K    
Document Period End Date Dec. 31, 2018    
Amendment Flag false    
Current Fiscal Year End Date --12-31    
Entity Well-known Seasoned Issuer No    
Entity Voluntary Filers No    
Entity Current Reporting Status Yes    
Entity Filer Category Non-accelerated Filer    
Entity Public Float     $ 0
Entity Common Stock, Shares Outstanding (shares)   1  
Document Fiscal Year Focus 2018    
Document Fiscal Period Focus FY    
Entity Small Business false    
Entity Emerging Growth Company false    
Entity Shell Company false    
v3.19.1
CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
OPERATING REVENUE      
Total operating revenue $ 8,493 $ 8,550 $ 8,910
OPERATING EXPENSES      
Cost of services and products (exclusive of depreciation and amortization) 2,767 2,881 2,934
Selling, general and administrative 799 925 1,020
Operating expenses - affiliates 831 848 941
Depreciation and amortization 1,436 1,583 1,691
Total operating expenses 5,833 6,237 6,586
OPERATING INCOME 2,660 2,313 2,324
OTHER (EXPENSE) INCOME      
Interest expense (448) (465) (478)
Interest expense - affiliates, net (57) (63) (59)
Other income (expense), net 4 6 (24)
Total other expense, net (501) (522) (561)
INCOME BEFORE INCOME TAX EXPENSE 2,159 1,791 1,763
Income tax expense 494 134 678
NET INCOME 1,665 1,657 1,085
Non-Affiliate Services      
OPERATING REVENUE      
Total operating revenue 5,558 5,831 6,247
Affiliate services      
OPERATING REVENUE      
Total operating revenue $ 2,935 $ 2,719 $ 2,663
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CONSOLIDATED BALANCE SHEETS - USD ($)
$ in Millions
Dec. 31, 2018
Dec. 31, 2017
CURRENT ASSETS    
Cash and cash equivalents $ 5 $ 1
Accounts receivable, less allowance of $41 and $47 546 646
Advances to affiliates 1,148 1,024
Other 147 98
Total current assets 1,846 1,769
NET PROPERTY, PLANT AND EQUIPMENT    
Property, plant and equipment 15,028 14,316
Accumulated depreciation (6,951) (6,392)
Net property, plant and equipment 8,077 7,924
GOODWILL AND OTHER ASSETS    
Goodwill 9,360 9,360
Other intangible assets, net 311 379
Other, net 96 75
Total goodwill and other assets 10,660 11,176
TOTAL ASSETS 20,583 20,869
CURRENT LIABILITIES    
Current maturities of long-term debt 11 17
Accounts payable 441 317
Note payable - affiliate 1,008 965
Accrued expenses and other liabilities    
Salaries and benefits 251 238
Income and other taxes 140 174
Interest 55 77
Other 75 61
Current affiliate obligations, net 79 82
Advance billings and customer deposits 212 265
Total current liabilities 2,272 2,196
LONG-TERM DEBT 5,948 7,264
DEFERRED CREDITS AND OTHER LIABILITIES    
Deferred revenue 91 128
Deferred income taxes, net 1,098 1,001
Affiliate obligations, net 759 861
Other 547 82
Total deferred credits and other liabilities 2,495 2,072
COMMITMENTS AND CONTINGENCIES (Note 15)
STOCKHOLDER'S EQUITY    
Common stock - one share without par value, owned by Qwest Services Corporation 10,050 10,050
Accumulated deficit (182) (713)
Total stockholder's equity 9,868 9,337
TOTAL LIABILITIES AND STOCKHOLDER'S EQUITY 20,583 20,869
Customer Relationships    
GOODWILL AND OTHER ASSETS    
Customer relationships, net $ 893 $ 1,362
v3.19.1
CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($)
$ in Millions
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Statement of Financial Position [Abstract]        
Accounts receivable, allowance (in dollars) $ 41 $ 47 $ 53 $ 47
Common stock, shares outstanding (in shares) 1 1    
Common stock, shares issued (in shares) 1 1    
v3.19.1
CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
OPERATING ACTIVITIES      
Net income $ 1,665 $ 1,657 $ 1,085
Adjustments to reconcile net income to net cash provided by operating activities:      
Depreciation and amortization 1,436 1,583 1,691
Deferred income taxes 48 (773) (123)
Provision for uncollectible accounts 60 74 80
Net long-term debt issuance costs and premium amortization 1 (2) (12)
Accrued interest on affiliate note 43 51 59
Net loss on early retirement of debt 30 5 27
Impairment of asset 0 1 11
Changes in current assets and liabilities:      
Accounts receivable 40 (20) (92)
Accounts payable 69 (44) 5
Accrued income and other taxes (34) (1) (14)
Other current assets and liabilities, net 40 (36) 47
Other current assets and liabilities - affiliates 8 11 0
Changes in other noncurrent assets and liabilities, net 473 17 1
Changes in affiliate obligations, net (105) (88) (117)
Other, net 17 0 4
Net cash provided by operating activities 3,791 2,435 2,652
INVESTING ACTIVITIES      
Payments for property, plant and equipment and capitalized software (1,040) (1,328) (1,259)
Changes in advances to affiliates (119) (152) (84)
Proceeds from sale of property 6 49 9
Cash paid for acquisition 0 (5) 0
Net cash used in investing activities (1,153) (1,436) (1,334)
FINANCING ACTIVITIES      
Net proceeds from issuance of long-term debt   638 1,173
Payments of long-term debt (1,359) (641) (1,189)
Dividends paid to Qwest Services Corporation (1,275) (1,000) (1,300)
Net cash used in financing activities (2,634) (1,003) (1,316)
Net increase (decrease) in cash, cash equivalents and restricted cash 4 (4) 2
Cash, cash equivalents and restricted cash at beginning of period 3 7 5
Cash, cash equivalents and restricted cash at end of period 7 3 7
Supplemental cash flow information:      
Income taxes refunded (paid), net 8 (907) (801)
Interest paid (net of capitalized interest of $24, $32 and $19) (466) (467) (488)
Cash, cash equivalents and restricted cash:      
Total $ 3 $ 7 $ 5
v3.19.1
CONSOLIDATED STATEMENTS OF CASH FLOWS (Parenthetical) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Statement of Cash Flows [Abstract]      
Interest paid, capitalized interest $ 24 $ 32 $ 19
v3.19.1
CONSOLIDATED STATEMENTS OF STOCKHOLDER'S EQUITY (DEFICIT) - USD ($)
$ in Millions
Total
COMMON STOCK
ACCUMULATED DEFICIT
Balance at beginning of period at Dec. 31, 2015   $ 10,050 $ (1,143)
Increase (Decrease) in Stockholder's Equity      
Net income $ 1,085   1,085
Dividends declared to Qwest Services Corporation (1,300)   (1,300)
Dividend of equity interest in limited liability company to Qwest Services Corporation     0
Balance at end of period at Dec. 31, 2016 8,692 10,050 (1,358)
Increase (Decrease) in Stockholder's Equity      
Cumulative net effect of adoption of ASU 2014-09, Revenue from Contracts with Customers, net of ($49), $—, and $— taxes     0
Net income 1,657   1,657
Dividends declared to Qwest Services Corporation (1,000)   (1,000)
Dividend of equity interest in limited liability company to Qwest Services Corporation     (12)
Balance at end of period at Dec. 31, 2017 9,337 10,050 (713)
Increase (Decrease) in Stockholder's Equity      
Cumulative net effect of adoption of ASU 2014-09, Revenue from Contracts with Customers, net of ($49), $—, and $— taxes     0
Net income 1,665   1,665
Dividends declared to Qwest Services Corporation (1,275)   (1,275)
Dividend of equity interest in limited liability company to Qwest Services Corporation     0
Balance at end of period at Dec. 31, 2018 $ 9,868 $ 10,050 (182)
Increase (Decrease) in Stockholder's Equity      
Cumulative net effect of adoption of ASU 2014-09, Revenue from Contracts with Customers, net of ($49), $—, and $— taxes     $ 141
v3.19.1
CONSOLIDATED STATEMENTS OF STOCKHOLDER'S EQUITY (Parenthetical) - USD ($)
$ in Millions
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
ACCUMULATED DEFICIT      
Cumulative net effect of adoption of ASU 2014-09, tax $ (49) $ 0 $ 0
v3.19.1
Background and Summary of Significant Accounting Policies
12 Months Ended
Dec. 31, 2018
Accounting Policies [Abstract]  
Background and Summary of Significant Accounting Policies
Background and Summary of Significant Accounting Policies

General

We are an integrated communications company engaged primarily in providing a broad array of communications services to our business and residential customers. Our specific products and services are detailed under the heading "Operations - Products and Services" in Item 1 of Part I of this report.

We generate the majority of our total consolidated operating revenue from services provided in the 14-state region of Arizona, Colorado, Idaho, Iowa, Minnesota, Montana, Nebraska, New Mexico, North Dakota, Oregon, South Dakota, Utah, Washington and Wyoming. We refer to this region as our local service area.

On April 1, 2011, our indirect parent QCII became a wholly-owned subsidiary of CenturyLink, Inc. in a tax-free, stock-for-stock transaction.

Basis of Presentation

The accompanying consolidated financial statements include our accounts and the accounts of our subsidiaries. Intercompany amounts and transactions with our consolidated subsidiaries have been eliminated. Transactions with our non-consolidated affiliates (referred to herein as affiliates) have not been eliminated.

We reclassified certain prior period amounts to conform to the current period presentation. See Note 12—Products and Services Revenue for additional information. These changes had no impact on total operating revenue, total operating expenses or net income for any period presented.

Summary of Significant Accounting Policies

Use of Estimates

Our consolidated financial statements are prepared in accordance with U.S. generally accepted accounting principles. These accounting principles require us to make certain estimates, judgments and assumptions. We believe that the estimates, judgments and assumptions we make when accounting for specific items and matters, including, but not limited to, revenue recognition, revenue reserves, network access costs, network access cost dispute reserves, investments, long-term contracts, customer retention patterns, allowance for doubtful accounts, depreciation, amortization, asset valuations, rates used for affiliate cost allocations, internal labor capitalization rates, recoverability of assets (including deferred tax assets), impairment assessments, taxes, certain liabilities and other provisions and contingencies, are reasonable, based on information available at the time they are made. These estimates, judgments and assumptions can materially affect the reported amounts of assets, liabilities and components of stockholder's equity as of the dates of the consolidated balance sheets, as well as the reported amounts of revenue, expenses and components of cash flows during the periods presented in our other consolidated financial statements. We also make estimates in our assessments of potential losses in relation to threatened or pending tax and legal matters. See Note 11—Income Taxes and Note 15—Commitments, Contingencies and Other Items for additional information.

For matters not related to income taxes, if a loss is considered probable and the amount can be reasonably estimated, we recognize an expense for the estimated loss. If we have the potential to recover a portion of the estimated loss from a third party, we make a separate assessment of recoverability and reduce the estimated loss if recovery is also deemed probable.

For matters related to income taxes, if we determine that the impact of an uncertain tax position is more likely than not to be sustained upon audit by the relevant taxing authority, then we recognize a benefit for the largest amount that is more likely than not to be sustained. No portion of an uncertain tax position will be recognized if the position has less than a 50% likelihood of being sustained. Interest is recognized on the amount of unrecognized benefit from uncertain tax positions.

For all of these and other matters, actual results could differ materially from our estimates.

Revenue Recognition

We earn most of our consolidated revenue from contracts with customers, primarily through the provision of telecommunications and other services. Revenue from contracts with customers is accounted for under Accounting Standards Codification ("ASC") 606. We also earn revenue from leasing arrangements and governmental subsidy payments, neither of which are accounted for under ASC 606.

Revenue is recognized when control of the promised goods or services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those goods or services. Revenue is recognized based on the following five-step model:

Identification of the contract with a customer;

Identification of the performance obligations in the contract;

Determination of the transaction price;

Allocation of the transaction price to the performance obligations in the contract; and

Recognition of revenue when, or as, we satisfy a performance obligation.

We provide an array of communications services to residential and business customers, including local voice, VPN, Ethernet, data, broadband, private line (including special access), network access, transport, voice, information technology, video and other ancillary services. We provide these services to a wide range of businesses, including global/international, enterprise, wholesale, government, small and medium business customers. Certain contracts also include the sale of equipment, which is not significant to our business.

We recognize revenue for services when we provide the applicable service or when control is transferred. Recognition of certain payments received in advance of services being provided is deferred. These advance payments include certain activation and certain installation charges. If the activation and installation charges are not separate performance obligations, we recognize them as revenue over the actual or expected contract term using historical experience, which ranges from one year to seven years depending on the service. In most cases, termination fees or other fees on existing contracts that are negotiated in conjunction with new contracts are deferred and recognized over the new contract term.

For access services, we generally bill fixed monthly charges one month in advance to customers and recognize revenue as service is provided over the contract term in alignment with the customer's receipt of service. For usage and other ancillary services, we generally bill in arrears and recognize revenue as usage or delivery occurs.

In certain cases, customers may be permitted to modify their contracts. We evaluate the change in scope or price to identify whether the modification should be treated as a separate contract, whether the modification is a termination of the existing contract and creation of a new contract, or if it is a change to the existing contract.

Customer contracts are evaluated to determine whether the performance obligations are separable. If the performance obligations are deemed separable and separate earnings processes exist, the total transaction price that we expect to receive with the customer is allocated to each performance obligation based on its relative standalone selling price. The revenue associated with each performance obligation is then recognized as earned.

We periodically sell optical capacity on our network. These transactions are structured as indefeasible rights of use, commonly referred to as IRUs, which are the exclusive right to use a specified amount of capacity or fiber for a specified term, typically 10 to 20 years. In most cases, we account for the cash consideration received on transfers of optical capacity as ASC 606 revenue which we recognize ratably over the term of the agreement. Cash consideration received on transfers of dark fiber is adjusted for the time value of money and is accounted for as non-ASC 606 lease revenue, which we also recognize ratably over the term of the agreement. We do not recognize revenue on any contemporaneous exchanges of our optical capacity assets for other non-owned optical capacity assets.

In connection with offering products and services provided to the end user by third-party vendors, we review the relationship between us, the vendor and the end user to assess whether revenue should be reported on a gross or net basis. In assessing whether revenue should be reported on a gross or net basis, we consider whether we act as a principal in the transaction and control the goods and services used to fulfill the performance obligations associated with the transaction.

We have service level commitments pursuant to contracts with certain of our customers. To the extent that such service levels are not achieved or are otherwise disputed due to performance or service issues or other service interruptions or conditions, we will estimate the amount of credits to be issued and record a corresponding reduction to revenue in the period that the service level commitment was not met.

Customer payments are made based on billing schedules included in our customer contracts, which is typically on a monthly basis.

We defer (i.e. capitalize) incremental contract acquisition and fulfillment costs and recognize (or amortize) such costs over the average customer life. Our deferred contract costs for our customers have average amortization periods of approximately 30 months for consumer and up to 49 months for business. These deferred costs are monitored every period to reflect any significant change in assumptions.

See Note 3—Revenue Recognition for additional information.

Affiliate Transactions

We provide to our affiliates telecommunications services that we also provide to external customers. In addition, we provide to our affiliates computer system development and support services. Services provided by us to our affiliates are recognized as operating revenue-affiliates in our consolidated statements of operations. We also purchase services from our affiliates including telecommunications services, marketing and employee-related support services. Services provided to us from our affiliates are recognized as operating expenses-affiliates on our consolidated statements of operations. Because of the significance of the services we provide to our affiliates and our affiliates provide to us, the results of operations, financial position and cash flows presented herein are not necessarily indicative of the results of operations, financial position and cash flows we would have achieved had we operated as a stand-alone entity during the periods presented.

We recognize intercompany charges at the amounts billed to us by our affiliates and we recognize intercompany revenue for services we bill to our affiliates. Regulatory rules require certain revenue and expenses to be recorded at market price or fully distributed cost. Our compliance with regulations is subject to review by regulators. Adjustments to intercompany charges that result from these reviews are recorded in the period they become known.

CenturyLink has cash management arrangements between certain of its subsidiaries that include lines of credit, affiliate obligations, capital contributions and dividends. As part of these cash management arrangements, an affiliate provides lines of credit to certain other affiliates. Amounts outstanding under these lines of credit and intercompany obligations vary from time to time. Under these arrangements, the majority of our cash balance is transferred on a daily basis for centralized management by CenturyLink and most affiliate transactions are deemed to be settled at the time the transactions are recorded in our accounting records, with the resulting net balance at the end of each period reflected as advances to affiliates on the accompanying consolidated balance sheets. From time to time we declare and pay dividends to our parent, QSC, which are settled through the advances to affiliates, which has the net effect of reducing the amount of these advances. Dividends declared are reflected on our consolidated statements of stockholder's equity and the consolidated statements of cash flows reflects the changes in advances to affiliates as investing activities and changes in advances from affiliates as financing activities. Interest is assessed on the advances to/from affiliates on either the three-month U.S T-bill rate (for advances to affiliates) or CenturyLink’s weighted average borrowing rate (for advances from affiliates).

The affiliate obligations, net in current and noncurrent liabilities on our consolidated balance sheets primarily represents the cumulative allocation of expense, net of payments, associated with QCII’s pension plans and post-retirement benefits plans prior to the plan mergers. In 2015, we agreed to a plan to settle the outstanding affiliate obligations, net balance with QCII over a 30 year term. Under the plan, payments are scheduled to be made on a monthly basis. For the years ended December 31, 2018 and 2017, we made settlement payments of $87 million for both periods to QCII in accordance with the plan. Changes in the affiliate obligations, net are reflected in operating activities on our consolidated statements of cash flows.

In the normal course of business, we transfer assets to and from various affiliates through our parent, QSC, which are recorded through our equity. It is our policy to record asset transfers based on carrying values.

USF Surcharges, Gross Receipts Taxes and Other Surcharges

In determining whether to include in our revenue and expenses the taxes and surcharges collected from customers and remitted to government authorities, including USF surcharges, sales, use, value added and some excise taxes, we assess, among other things, whether we are the primary obligor or principal taxpayer for the taxes assessed in each jurisdiction where we do business. In jurisdictions where we determine that we are the principal taxpayer, we record the surcharges on a gross basis and include them in our revenue and costs of services and products. In jurisdictions where we determine that we are merely a collection agent for the government authority, we record the taxes on a net basis and do not include them in our revenue and costs of services and products.

Advertising Costs

Costs related to advertising are expensed as incurred and included in selling, general and administrative expenses in our consolidated statements of operations. Our advertising expense was $58 million, $139 million and $91 million for the years ended December 31, 2018, 2017 and 2016, respectively.

Legal Costs

In the normal course of our business, we incur costs to hire and retain external legal counsel to advise us on regulatory, litigation and other matters. We expense these costs as the related services are received.

Income Taxes

Our results are included in the CenturyLink consolidated federal income tax return and certain combined state income tax returns. CenturyLink allocates income tax expense to us based upon a separate return allocation method which results in income tax expense that approximates the expense that would result if we were a stand-alone entity. Our reported deferred tax assets and liabilities, as discussed below and in Note 11—Income Taxes, are primarily determined as a result of the application of the separate return allocation method and therefore the settlement of these amounts is dependent upon our parent, CenturyLink, rather than tax authorities. Our current expectation is that the vast majority of deferred tax assets and liabilities will be settled through our general intercompany obligation based upon the current CenturyLink policy. CenturyLink has the right to change their policy regarding settlement of these assets and liabilities at any time.

The provision for income taxes consists of an amount for taxes currently payable, an amount for tax consequences deferred to future periods and adjustments to our liabilities for uncertain tax positions. We record deferred income tax assets and liabilities reflecting future tax consequences attributable to differences between the financial statement carrying value of assets and liabilities and the tax bases of those assets and liabilities. Deferred taxes are computed using enacted tax rates expected to apply in the year in which the differences are expected to affect taxable income. The effect on deferred income tax assets and liabilities of a change in tax rate is recognized in earnings in the period that includes the enactment date.

We establish valuation allowances when necessary to reduce deferred income tax assets to the amounts that we believe are more likely than not to be recovered. Each quarter we evaluate the need to retain all or a portion of the valuation allowance on our deferred tax assets. See Note 11—Income Taxes for additional information.

Cash and Cash Equivalents

Cash and cash equivalents include highly liquid investments that are readily convertible into cash and are not subject to significant risk from fluctuations in interest rates. As a result, the value at which cash and cash equivalents are reported in our consolidated financial statements approximates their fair value. Our cash collections are transferred to CenturyLink on a daily basis and our ultimate parent funds our cash disbursement needs. The net cash transferred to CenturyLink has been reflected as advances to affiliates in our consolidated balance sheets.

Book overdrafts occur when checks have been issued but have not been presented to our controlled disbursement bank accounts for payment. Disbursement bank accounts allow us to delay funding of issued checks until the checks are presented for payment. Until the issued checks are presented for payment, the book overdrafts are included in accounts payable on our consolidated balance sheet. This activity is included in the operating activities section in our consolidated statements of cash flows.

Restricted Cash and Securities

Restricted cash and securities consists primarily of cash and investments that serve to collateralize certain performance and operating obligations. Restricted cash and securities are recorded as current and non-current assets in the consolidated balance sheets depending on the duration of the restriction and the purpose for which the restriction exists. Restricted securities are stated at cost which approximates fair value as of December 31, 2018 and 2017.

Accounts Receivable and Allowance for Doubtful Accounts

Accounts receivable are recognized based upon the amount due from customers for the services provided or at cost for purchased and other receivables less an allowance for doubtful accounts. The allowance for doubtful accounts receivable reflects our best estimate of probable losses inherent in our receivable portfolio determined on the basis of historical experience, specific allowances for known troubled accounts and other currently available evidence. We generally consider our accounts past due if they are outstanding over 30 days. Our collection process varies by the customer segment, amount of the receivable, and our evaluation of the customer's credit risk. Our past due accounts are written off against our allowance for doubtful accounts when collection is considered to be not probable. Any recoveries of accounts previously written off are generally recognized as a reduction in bad debt expense in the period received. The carrying value of accounts receivable, net of the allowance for doubtful accounts, approximates fair value.

Property, Plant and Equipment

As a result of our indirect acquisition by CenturyLink, property, plant and equipment acquired at the time of acquisition was recorded based on its estimated fair value as of the acquisition date. Subsequently purchased and constructed property, plant and equipment are recorded at cost. Property, plant and equipment is depreciated primarily using the straight-line group method. Under the straight-line group method, assets dedicated to providing telecommunications services (which comprise the majority of our property, plant and equipment) that have similar physical characteristics, use and expected useful lives are pooled for purposes of depreciation and tracking. The equal life group procedure is used to establish each pool's average remaining useful life. Generally, under the straight-line group method, when an asset is sold or retired in the course of normal business activities, the cost is deducted from property, plant and equipment and charged to accumulated depreciation without recognition of a gain or loss. A gain or loss is recognized in our consolidated statements of operations only if a disposal is unusual. Leasehold improvements are amortized over the shorter of the useful lives of the assets or the expected lease term. Expenditures for maintenance and repairs are expensed as incurred. Interest is capitalized during the construction phase of network and other internal-use capital projects. Employee-related costs for construction of network and other internal use assets are also capitalized during the construction phase. Property, plant and equipment supplies used internally are carried at average cost, except for significant individual items for which cost is based on specific identification.

We perform annual internal reviews to evaluate the reasonableness of the depreciable lives for our property, plant and equipment. Our reviews utilize models that take into account actual usage, physical wear and tear, replacement history, assumptions about technology evolution and, in certain instances, actuarially determined probabilities to estimate the remaining useful life of our asset base. Our remaining useful life assessments anticipate the loss in service value of assets that may precede the physical retirement. Assets shared among many customers may lose service value as those customers leave the network. However, the asset is not retired until all customers no longer utilize the asset and we determine there is no alternative use for the asset.

We review long-lived tangible assets for impairment whenever facts and circumstances indicate that the carrying amounts of the assets may not be recoverable. For assessment purposes, long-lived assets are grouped with other assets and liabilities at the lowest level for which identifiable cash flows are largely independent of the cash flows of other assets and liabilities, absent a material change in operations. An impairment loss is recognized only if the carrying amount of the asset group is not recoverable and exceeds its estimated fair value. Recoverability of the asset group to be held and used is assessed by comparing the carrying amount of the asset group to the estimated undiscounted future net cash flows expected to be generated by the asset group. If the asset group's carrying value is not recoverable, we recognize an impairment charge for the amount by which the carrying amount of the asset group exceeds its estimated fair value.

Goodwill, Customer Relationships and Other Intangible Assets

Intangible assets arising from business combinations, such as goodwill, customer relationships and capitalized software are initially recorded at estimated fair value. We amortize customer relationships primarily over an estimated life of ten years, using either the sum-of-the-years-digits or the straight-line methods, depending on the type of customer. We amortize capitalized software using the straight-line method over estimated lives ranging up to seven years. Other intangible assets not arising from business combinations are initially recorded at cost.

Internally used software, whether purchased or developed by us, is capitalized and amortized using the straight-line method over its estimated useful life. We have capitalized certain costs associated with software such as costs of employees devoting time to the projects and external direct costs for materials and services. Costs associated with software to be used for internal purposes are expensed until the point at which the project has reached the development stage. Subsequent additions, modifications or upgrades to internal-use software are capitalized only to the extent that they allow the software to perform a task it previously did not perform. Software maintenance, data conversion and training costs are expensed in the period in which they are incurred. We review the remaining economic lives of our capitalized software annually. Capitalized software is included in other intangible assets, net, in our consolidated balance sheets.

We are required to assess goodwill for impairment at least annually, or more frequently, if an event occurs or circumstances change that would indicate an impairment may have occurred. We are required to write-down the value of goodwill in periods in which the carrying amount of the reporting unit equity exceeds the estimated fair value of the equity of the reporting unit limited to the goodwill balance. The impairment assessment is performed annually at the reporting unit level. We have determined that our operations consist of one reporting unit, consistent with our determination that our business consists of one operating segment. See Note 2—Goodwill, Customer Relationships and Other Intangible Assets for additional information.

Pension and Post-Retirement Benefits

A substantial portion of our active and retired employees participate in the CenturyLink Combined Pension Plan. On December 31, 2014, the QCII pension plan and a pension plan of an affiliate were merged into the CenturyLink Retirement Plan. The CenturyLink Retirement Plan was renamed the CenturyLink Combined Pension Plan. Prior to the pension plan merger, the above-noted employees participated in the QCII pension plan. In addition, certain of our employees participate in CenturyLink's post-retirement health care and life insurance benefit plans. CenturyLink allocates service costs relating to pension and post-retirement health care and life insurance benefits to us and its other affiliates. The amounts contributed by us through CenturyLink are not segregated or restricted to pay amounts due to our employees and may be used to provide benefits to other employees of CenturyLink. The allocation of the service costs to us is based upon our employees who are currently earning benefits under the plans.

For further information on qualified pension, post-retirement and other post-employment benefit plans, see CenturyLink's annual report on Form 10-K for the year ended December 31, 2018.

Recently Adopted Accounting Pronouncements

In 2018, we adopted Accounting Standards Update (“ASU”) 2014-09, “Revenue from Contracts with Customers”, ASU 2016-16, “Intra-Entity Transfers of Assets Other Than Inventory” and ASU 2017-04, "Simplifying the Test for Goodwill Impairment".

Each of these is described further below.

Revenue Recognition

In May 2014, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") ASU 2014-09 which replaces virtually all existing generally accepted accounting principles on revenue recognition with a principles-based approach for determining revenue recognition using a new five step model. The core principle of ASU 2014-09 is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. ASU 2014-09 also includes new accounting principles related to the deferral and amortization of contract acquisition and fulfillment costs.

We adopted the new revenue recognition standard on January 1, 2018 using the modified retrospective transition method applying the rules to all open contracts existing as of January 1, 2018. During the year ended December 31, 2018, we recorded a cumulative catch-up adjustment that increased our retained earnings by $141 million, net of $49 million of income taxes.

See Note 3—Revenue Recognition for additional information.

Income Taxes

In October 2016, the FASB issued ASU 2016-16, “Intra-Entity Transfers of Assets Other Than Inventory” ("ASU 2016-16"). ASU 2016-16 eliminates the current prohibition on the recognition of the income tax effects on the transfer of assets among our subsidiaries. After adoption of ASU 2016-16, the income tax effects associated with these asset transfers, except for the transfer of inventory, will be recognized in the period the asset is transferred versus the current deferral and recognition upon either the sale of the asset to a third party or over the remaining useful life of the asset. We adopted ASU 2016-16 on January 1, 2018. The adoption of ASU 2016-16 did not have a material impact to our consolidated financial statements.

Goodwill Impairment

In January 2017, the FASB issued ASU 2017-04, “Simplifying the Test for Goodwill Impairment” (“ASU 2017-04”). ASU 2017-04 simplifies the impairment testing for goodwill by changing the measurement for goodwill impairment. Under current rules, we are required to compute the fair value of goodwill to measure the impairment amount if the carrying value of a reporting unit exceeds its fair value. Under ASU 2017-04, the goodwill impairment charge will equal the excess of the reporting unit carrying value above fair value, limited to the amount of goodwill assigned to the reporting unit.

We elected to early adopt the provisions of ASU 2017-04 as of October 1, 2018.

Recently Issued Accounting Pronouncements

Financial Instruments

In June 2016, the FASB issued ASU 2016-13, “Measurement of Credit Losses on Financial Instruments” (“ASU 2016-13”). The primary impact of ASU 2016-13 for us is a change in the model for the recognition of credit losses related to our financial instruments from an incurred loss model, which recognized credit losses only if it was probable that a loss had been incurred, to an expected loss model, which requires our management team to estimate the total credit losses expected on the portfolio of financial instruments. We are currently reviewing the requirements of the standard and evaluating the impact on our consolidated financial statements.
    
We are required to adopt the provisions of ASU 2016-13 effective January 1, 2020, but could elect to early adopt the provisions as of January 1, 2019. We expect to adopt ASU 2016-13 on January 1, 2020 and recognize the impacts through a cumulative adjustment to retained earnings as of the date of adoption.

Leases

In February 2016, the FASB issued ASU 2016-02, “Leases” (“ASU 2016-02”), and associated ASUs related to ASU 842, Leases, which require organizations that lease assets to recognize on the balance sheet the assets and liabilities for the rights and obligations created by those leases. In addition, the new guidance will require disclosures to help investors and other financial statement users better understand the amount, timing and uncertainty of cash flows arising from leases. For leases where we are a lessee, the presentation and measurement of the assets and liabilities will depend on each lease’s classification as either a finance or operating lease. For leases where we are a lessor, the accounting remains largely unchanged from current U.S. GAAP but does contain some targeted improvements to align with the new revenue recognition guidance issued in 2014 (ASC 606). The new standard is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2018.

We have a cross-functional team in place to evaluate and implement the new guidance and we have substantially completed the implementation of third-party software solutions to facilitate compliance with accounting and reporting requirements. The team continues to review existing lease arrangements and has collected and loaded a significant portion of our lease portfolio into the software. We continue to enhance accounting systems and update business processes and controls related to the new guidance for leases. Collectively, these activities are expected to facilitate our ability to meet the new accounting and disclosure requirements upon adoption in the first quarter of 2019.

ASU 2016-02 requires a modified retrospective transition approach, applying the new standard to all leases existing at the date of initial adoption. An entity may choose to use either (1) the effective date or (2) the beginning of the earliest comparative period presented in the financial statements at the date of initial application. We will apply the transition requirements at the January 1, 2019 effective date by showing a cumulative effect adjustment in the first quarter of 2019, rather than restating any prior periods. In addition, we will elect the package of practical expedients permitted under the transition guidance, which does not require reassessment of prior conclusions related to contracts containing a lease, lease classification and initial direct lease costs. As an accounting policy election, we will exclude short-term leases (term of 12 months or less) from the balance sheet presentation and will account for non-lease and lease components in a contract as a single lease component for most asset classes.

We are in the process of completing our adoption of ASU 2016-02, including reviewing our lease portfolio, completing the implementation and testing of the third-party software solution and exercising internal controls over adoption and implementation of ASU 2016-02. Therefore, the estimated impact on our consolidated balance sheet cannot currently be determined. However, we expect the adoption of ASU 2016-02 will have a material impact on our consolidated balance sheet through the recognition of right of use assets and lease liabilities for our operating leases. The impact to our consolidated statements of operations and consolidated statements of cash flows is not expected to be material. We believe the new standard will have no impact on our debt covenant compliance under our current agreements.
v3.19.1
Goodwill, Customer Relationships and Other Intangible Assets
12 Months Ended
Dec. 31, 2018
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill, Customer Relationships and Other Intangible Assets
Goodwill, Customer Relationships and Other Intangible Assets

Goodwill, customer relationships and other intangible assets consisted of the following:
 
As of December 31,
 
2018
 
2017
 
(Dollars in millions)
Goodwill
$
9,360

 
9,360

Customer relationships, less accumulated amortization of $4,806 and $4,337
$
893

 
1,362

Other intangible assets subject to amortization:
 
 
 
Capitalized software, less accumulated amortization of $1,712 and $1,619
$
311

 
379



As of December 31, 2018, the gross carrying amount of goodwill, customer relationships and other intangible assets was $17.082 billion.

Total amortization expense for intangible assets was as follows:
 
Years Ended December 31,
 
2018
 
2017
 
2016
 
(Dollars in millions)
Amortization expense for intangible assets
$
581

 
671

 
767



We estimate that total amortization expense for intangible assets for the years ending December 31, 2019 through 2023 will be as follows:
 
(Dollars in millions)
Year ending December 31,
 
2019
$
517

2020
453

2021
143

2022
39

2023
27



We annually review the estimated lives and methods used to amortize our other intangible assets. The actual amounts of amortization expense may differ materially from our estimates, depending on the results of our annual reviews.

Substantially, all of our goodwill was derived from CenturyLink's acquisition of us where the purchase price exceeded the fair value of the net assets acquired.

We assess our goodwill for impairment annually, or, under certain circumstances, more frequently, such as when events or changes in circumstances indicate there may be impairment. We are required to write-down the value of goodwill in periods in which the carrying value of equity exceeds the estimated fair value of equity, limited to the amount of goodwill. Our annual impairment assessment date for goodwill is October 31, at which date we assessed goodwill at our reporting units. In reviewing the criteria for reporting units, we have determined that we are one reporting unit.

We compare our estimated fair value of equity to our carrying value of equity. If the estimated fair value of our equity is greater than the carrying value of our equity, we conclude that no impairment exists. If the estimated fair value of our equity is less than our carrying value of our equity, a second calculation is required in which the fair value of goodwill is compared to our carrying value of goodwill. If the fair value of goodwill is less than our carrying value of goodwill, goodwill must be written down to the fair value.

At October 31, 2018, we estimated the fair value of our equity by considering both a market approach and a discounted cash flow method. The market approach method includes the use of comparable multiples of publicly traded companies whose services are comparable to ours. The discounted cash flow method is based on the present value of projected cash flows and a terminal value, which represents the expected normalized cash flows of the reporting unit beyond the cash flows from the discrete projection period. Based on our assessment performed with respect to our reporting unit as described above, we concluded that our goodwill was not impaired as of that date. As of October 31, 2017, based on our assessments performed, we concluded that our goodwill was not impaired as of that date.
v3.19.1
Revenue Recognition
12 Months Ended
Dec. 31, 2018
Revenue from Contract with Customer [Abstract]  
Revenue Recognition
Revenue Recognition

Comparative Results

The following tables present our reported results under ASC 606 and a reconciliation to results using the historical accounting method:
 
Year Ended December 31, 2018
 
Reported Balances
 
Impact of ASC 606
 
ASC 605
Historical Adjusted Amount
 
(Dollars in millions)
Operating revenue
$
8,493

 
6

 
8,499

Cost of services and products (exclusive of depreciation and amortization)
2,767

 
17

 
2,784

Selling, general and administrative
799

 

 
799

Income tax expense
494

 
(3
)
 
491

Net income
1,665

 
(8
)
 
1,657


The following table presents a reconciliation of certain consolidated balance sheet captions under ASC 606 to the balance sheet results using the historical accounting method:
 
As of December 31, 2018
 
Reported Balances
 
Impact of ASC 606
 
ASC 605
Historical Adjusted Balances
 
(Dollars in millions)
Other current assets
$
147

 
(119
)
 
28

Other long-term assets, net
96

 
(54
)
 
42

Deferred revenue
303

 
(13
)
 
290

Deferred income taxes, net
1,098

 
(53
)
 
1,045

Other long-term liabilities
547

 
42

 
589

Accumulated deficit
(182
)
 
(149
)
 
(331
)


Disaggregated Revenue by Service Offering

The following tables provide disaggregation of revenue from contracts with customers based on service offerings for the year ended December 31, 2018. It also shows the amount of revenue that is not subject to ASC 606, but is instead governed by other accounting standards.
 
Year Ended December 31, 2018
 
Total Revenue
 
Adjustments for Non-ASC 606 Revenue (7)
 
Total Revenue from Contracts with Customers
 
(Dollars in millions)
IP and data services (1)
$
616

 

 
616

Transport and infrastructure (2)
2,926

 
(321
)
 
2,605

Voice and collaboration (3)
1,800

 

 
1,800

IT and managed services (4)
6

 

 
6

Regulatory revenue (5)
210

 
(210
)
 

Affiliate revenue (6)
2,935

 

 
2,935

Total revenue
$
8,493

 
(531
)
 
7,962

 
 
 
 
 
 
Timing of revenue
 
 
 
 
 
Goods and services transferred at a point in time
 
 
 
 
$
69

Services performed over time
 
 
 
 
7,893

Total revenue from contracts with customers
 
 
 
 
$
7,962

(1
)
Includes primarily VPN data networks, Ethernet, IP and other ancillary services
(2
)
Includes primarily broadband, private line (including business data services) and other ancillary services.
(3
)
Includes local voice, including wholesale voice, and other ancillary services.
(4
)
Includes IT services and managed services revenue.
(5
)
Includes CAF II and federal and state USF support revenue.
(6
)
Includes telecommunications and data services we bill to our affiliates.
(7
)
Includes regulatory revenue, lease revenue, sublease rental income, which are not within the scope of ASC 606.


Customer Receivables and Contract Balances

The following table provides balances of customer receivables, contract assets and contract liabilities as of December 31, 2018 and January 1, 2018:
 
December 31, 2018
 
January 1, 2018
 
(Dollars in millions)
Customer receivables (1)
$
518

 
631

Contract liabilities
207

 
238

Contract assets
64

 
68

(1)
Gross customer receivables of $554 million and $669 million, net of allowance for doubtful accounts of $36 million and $38 million, at December 31, 2018 and January 1, 2018, respectively.
Contract liabilities are consideration we have received from our customers or billed in advance of providing goods and services promised in the future. We defer recognizing this consideration as revenue until we have satisfied the related performance obligation to the customer. Contract liabilities include recurring services billed one month in advance and installation and maintenance charges that are deferred and recognized over the actual or expected contract term, which ranges from one to seven years depending on the service. Contract liabilities are included within deferred revenue in our consolidated balance sheet.

The following table provides information about revenue recognized for the year ended December 31, 2018:
 
(Dollars in millions)
Revenue recognized in the period from:
 
Amounts included in contract liability at the beginning of the period (January 1, 2018)
$
42

Performance obligations satisfied during 2018



Performance Obligations

As of December 31, 2018, our estimated revenue expected to be recognized in the future related to performance obligations associated with customer contracts that are unsatisfied (or partially satisfied) is approximately $191 million. We expect to recognize approximately 100% of this revenue through 2021, with the balance recognized thereafter.

We do not disclose the value of unsatisfied performance obligations for contracts for which we recognize revenue at the amount to which we have a right to invoice for services performed (for example, uncommitted usage or non-recurring charges associated with professional or technical services to be completed), or contracts that are classified as leasing arrangements that are not subject to ASC 606.

Contract Costs

The following table provides changes in our contract acquisition costs and fulfillment costs:
 
Year Ended December 31, 2018
 
Acquisition Costs
 
Fulfillment Costs
 
(Dollars in millions)
Beginning of period balance
$
91

 
61

Costs incurred
62

 
27

Amortization
(63
)
 
(31
)
End of period balance
$
90

 
57



Acquisition costs include commissions paid to employees as a result of obtaining contracts. Fulfillment costs include third party and internal costs associated with the provision, installation and activation of telecommunications services to customers, including labor and materials consumed for these activities.

Deferred acquisition and fulfillment costs are amortized based on the transfer of services on a straight-line basis over the average customer life of 30 months for consumer customers and up to 49 months for business customers and amortized fulfillment costs are included in cost of services and products and amortized acquisition costs are included in selling, general and administrative expenses in our consolidated statement of operations. The amount of acquisition costs included in these deferred costs that are anticipated to be amortized in the next twelve months are included in other current assets on our consolidated balance sheets. The amount of deferred costs expected to be amortized beyond the next twelve months is included in other non-current assets on our consolidated balance sheets. Deferred acquisition and fulfillment costs are assessed for impairment on an annual basis.
v3.19.1
Long-Term Debt and Revolving Promissory Note
12 Months Ended
Dec. 31, 2018
Debt Disclosure [Abstract]  
Long-Term Debt and Revolving Promissory Note
Long-Term Debt and Revolving Promissory Note

Long-term debt, including unamortized premiums and discounts, unamortized debt issuance costs and note payable-affiliate, were as follows:
 
 
 
 
 
As of December 31,
 
Interest Rates
 
Maturities
 
2018
 
2017
 
 
 
 
 
(Dollars in millions)
Senior notes
6.125% - 7.750%
 
2021 - 2057
 
$
5,956

 
7,294

Term loan
4.530%
 
2025
 
100

 
100

Capital lease and other obligations
Various
 
Various
 
21

 
36

Unamortized (discounts) premiums, net
 
 
 
 
(1
)
 
1

Unamortized debt issuance costs
 
 
 
 
(117
)
 
(150
)
Total long-term debt
 
 
 
 
5,959

 
7,281

Less current maturities
 
 
 
 
(11
)
 
(17
)
Long-term debt, excluding current maturities
 
 
 
 
$
5,948

 
7,264

Note payable-affiliate
5.860%
 
2022
 
$
1,008

 
965


New Issuances

On April 27, 2017, Qwest Corporation issued $575 million aggregate principal amount of 6.75% Notes due 2057 and, on May 5, 2017, issued an additional $85 million aggregate principal amount of such notes pursuant to an over-allotment option in exchange for aggregate net proceeds, after deducting underwriting discounts and other expenses, of $638 million. All of the 6.75% Notes are senior unsecured obligations and may be redeemed by Qwest Corporation, in whole or in part, on or after June 15, 2022, at a redemption price equal to 100% of the principal amount redeemed plus accrued and unpaid interest to the redemption date.

Repayments

During 2018, we retired approximately $1.3 billion in debt securities including approximately $164 million of Qwest Corporation 7.5% Notes due 2051, $925 million of Qwest Corporation 7.0% Notes due 2052, and $250 million of Qwest Corporation 7.25% Notes due 2035 and we recognized a loss of $34 million.

During 2017, Qwest Corporation redeemed $125 million aggregate principal amount of the remaining $288 million of its 7.5% Notes due 2051 and, $500 million of its 6.5% Notes due 2017, which resulted in an immaterial loss.

Term Loan

In 2015, Qwest Corporation entered into a term loan in the amount of $100 million with CoBank, ACB. The outstanding unpaid principal amount of this term loan plus any accrued and unpaid interest is due on February 20, 2025. Interest is paid monthly based upon either the applicable London Interbank Offered Rate (“LIBOR”) or the base rate (as defined in the credit agreement) plus an applicable margin between 1.50% to 2.50% per annum for LIBOR loans and 0.50% to 1.50% per annum for base rate loans depending on Qwest Corporation's then current senior unsecured long-term debt rating. At both December 31, 2018 and 2017, the outstanding principal balance on this term loan was $100 million.

Aggregate Maturities of Long-Term Debt

Set forth below is the aggregate principal amount of our long-term debt (excluding unamortized premiums and discounts and unamortized debt issuance costs and excluding note payable-affiliate) maturing during the following years:
 
(Dollars in millions)(1)
2019
$
11

2020
5

2021
951

2022

2023
1

2024 and thereafter
5,109

Total long-term debt
$
6,077

_______________________________________________________________________________
(1) Actual principal paid in any year may differ due to the possible future refinancing of outstanding debt or the issuance of new debt.

Revolving Promissory Note

On September 30, 2017, Qwest Corporation entered into an amended and restated revolving promissory note in the amount of $965 million with an affiliate of our ultimate parent company, CenturyLink, Inc. This note replaced and amended the original $1.0 billion revolving promissory note Qwest Corporation entered into on April 18, 2012 with the same affiliate. The outstanding principal balance of this new revolving promissory note and the accrued interest thereon shall be due and payable on demand, but if no demand is made, then on June 30, 2022. Interest is accrued on the outstanding balance during an interest period using a weighted average per annum interest rate on the consolidated outstanding debt of CenturyLink and its subsidiaries. As of December 31, 2018, the amended and restated revolving promissory note had an outstanding balance of $1.008 billion and bore interest at a weighted-average interest rate of 5.860%. As of December 31, 2018 and 2017, the amended and restated revolving promissory note and the original revolving promissory note, respectively, are reflected on our consolidated balance sheets as a current liability under “Note payable-affiliate”. In accordance with the terms of the amended and restated revolving promissory note, interest shall be assessed on June 30th and December 31st (an "Interest Period"). Any assessed interest for an Interest Period that remains unpaid on the last day of the subsequent Interest Period is to be capitalized on such date and is to begin accruing interest. Through December 31, 2018, $43 million of such interest has been capitalized. As of December 31, 2018, $30 million of accrued interest is reflected in other current liabilities on our consolidated balance sheet.

Interest Expense

Interest expense includes interest on total long-term debt. The following table presents the amount of gross interest expense, net of capitalized interest and interest expense-affiliates, net:
 
Years Ended December 31,
 
2018
 
2017
 
2016
 
(Dollars in millions)
Interest expense:
 
 
 
 
 
Gross interest expense
$
472

 
497

 
497

Capitalized interest
(24
)
 
(32
)
 
(19
)
Total interest expense
$
448

 
465

 
478

Interest expense-affiliates, net
$
57

 
63

 
59



Covenants

Our senior notes were issued under indentures dated April 15, 1990 and October 15, 1999. These indentures contain certain covenants including, but not limited to: (i) a prohibition on certain liens on our assets; and (ii) a limitation on mergers or sales of all, or substantially all, of our assets, which limitation requires that a successor assume the obligation with regard to these notes. These indentures do not contain any cross-default provisions. These indentures do not contain any financial covenants or restrictions on our ability to issue new securities thereunder.

Under the Qwest Corporation term loan, Qwest Corporation must maintain a debt to EBITDA (earnings before interest, taxes, depreciation and amortization, as defined in CenturyLink's Credit Facility) ratio of not more than 2.85:1.0, as of the last day of each fiscal quarter for the four quarters then ended. The term loan also contains a negative pledge covenant, which generally requires us to secure equally and ratably any advances under the term loan if we pledge assets or permit liens on our property for the benefit of other debtholders. The term loan also has a cross payment default and cross acceleration provisions. When present, these provisions could have a wider impact on liquidity than might otherwise arise from a default or acceleration of a single debt instrument. Our debt to EBITDA ratio could be adversely impacted by a wide variety of events, including unforeseen contingencies, many of which are beyond our control. This could reduce our financing flexibility due to potential restrictions on incurring additional debt under certain provisions of our debt agreements or, in certain circumstances, could result in a default under certain provisions of such agreements.

Compliance

At December 31, 2018 and 2017, we believe we were in compliance with the financial covenants contained in our debt agreements in all material respects.
v3.19.1
Accounts Receivable
12 Months Ended
Dec. 31, 2018
Receivables [Abstract]  
Accounts Receivable
Accounts Receivable
The following table presents details of our accounts receivable balances:
 
As of December 31,
 
2018
 
2017
 
(Dollars in millions)
Trade and purchased receivables
$
491

 
591

Earned and unbilled receivables
92

 
99

Other
4

 
3

Total accounts receivable
587

 
693

Less: allowance for doubtful accounts
(41
)
 
(47
)
Accounts receivable, less allowance
$
546

 
646

We are exposed to concentrations of credit risk from residential and business customers within our local service area and from other telecommunications service providers. No customers individually represented more than 10% of our accounts receivable for all periods presented herein. We generally do not require collateral to secure our receivable balances. We have agreements with other telecommunications service providers whereby we agree to bill and collect on their behalf for services rendered by those providers to our customers within our local service area. We purchase accounts receivable from other telecommunications service providers primarily on a recourse basis and include these amounts in our accounts receivable balance. We have not experienced any significant loss associated with these purchased receivables.

The following table presents details of our allowance for doubtful accounts:
 
Beginning
Balance
 
Additions
 
Deductions
 
Ending
Balance
 
(Dollars in millions)
2018
$
47

 
60

 
(66
)
 
41

2017
$
53

 
74

 
(80
)
 
47

2016
$
47

 
80

 
(74
)
 
53

v3.19.1
Property, Plant and Equipment
12 Months Ended
Dec. 31, 2018
Property, Plant and Equipment [Abstract]  
Property, Plant and Equipment
Property, Plant and Equipment

Net property, plant and equipment is composed of the following:
 
Depreciable
Lives
 
As of December 31,
 
 
2018
 
2017
 
 
 
(Dollars in millions)
Property, plant and equipment:
 
 
 
 
 
Land
N/A
 
$
332

 
333

Fiber, conduit and other outside plant(1)
15-45 years
 
7,171

 
6,639

Central office and other network electronics(2)
7-10 years
 
4,361

 
4,250

Support assets(3)
5-30 years
 
2,656

 
2,620

Construction in progress(4)
N/A
 
508

 
474

Gross property, plant and equipment
 
 
15,028

 
14,316

Accumulated depreciation
 
 
(6,951
)
 
(6,392
)
Net property, plant and equipment
 
 
$
8,077

 
7,924

_______________________________________________________________________________
(1)
Fiber, conduit and other outside plant consists of fiber and metallic cable, conduit, poles and other supporting structures.
(2)
Central office and other network electronics consists of circuit and packet switches, routers, transmission electronics and electronics providing service to customers.
(3)
Support assets consist of buildings, computers and other administrative and support equipment.
(4)
Construction in progress includes inventory held for construction and property of the aforementioned categories that has not been placed in service as it is still under construction.

We recorded depreciation expense of $855 million, $912 million and $924 million for the years ended December 31, 2018, 2017 and 2016, respectively.
v3.19.1
Severance
12 Months Ended
Dec. 31, 2018
Restructuring and Related Activities [Abstract]  
Severance
Severance

Periodically, we reduce our workforce and accrue liabilities for the related severance costs. These workforce reductions result primarily from the increased competitive pressures, cost reduction initiatives, process improvements through automation and reduced workload demands due to the loss of customers purchasing certain services.

We report severance liabilities within accrued expenses and other liabilities-salaries and benefits in our consolidated balance sheets and report severance expenses in cost of services and products and selling, general and administrative expenses in our consolidated statements of operations.

Changes in our accrued liability for severance expenses were as follows:
 
Severance
 
(Dollars in millions)
Balance at December 31, 2016
$
52

Accrued to expense
14

Payments, net
(58
)
Balance at December 31, 2017
8

Accrued to expense
85

Payments, net
(60
)
Balance at December 31, 2018
$
33

v3.19.1
Employee Benefits
12 Months Ended
Dec. 31, 2018
Retirement Benefits [Abstract]  
Employee Benefits
Employee Benefits

Pension and Post-Retirement Benefits

QCII's post-retirement benefit plans were merged into CenturyLink's post-retirement benefit plans on January 1, 2012 and on December 31, 2014, QCII's qualified pension plan and a pension plan of an affiliate were merged into the CenturyLink Retirement Plan, which was renamed the CenturyLink Combined Pension Plan. Prior to the plan mergers, a substantial portion of our active and retired employees participated in QCII's pension and post-retirement plans. Based on current laws and circumstances, (i) CenturyLink was not required to make a cash contribution to the CenturyLink Combined Pension Plan in 2018 and (ii) CenturyLink does not expect it will be required to make a contribution in 2019. The amount of required contributions to the CenturyLink Combined Pension Plan in 2019 and beyond will depend on earnings on plan investments, prevailing discount rates, demographic experience, changes in plan benefits and changes in funding laws and regulations. CenturyLink occasionally makes voluntary contributions in addition to required contributions, and CenturyLink made such voluntary cash contributions of $500 million and $100 million to the CenturyLink Combined Pension Plan during 2018 and 2017, respectively. CenturyLink does not currently expect to make a voluntary contribution to the trust for our qualified pension plan in 2019.

The unfunded status of CenturyLink's qualified pension plan for accounting purposes was $1.6 billion and $2.0 billion as of December 31, 2018 and 2017, respectively, which includes the merged QCII qualified pension plan. The unfunded status of CenturyLink's post-retirement benefit plans for accounting purposes was $3.0 billion and $3.4 billion as of December 31, 2018 and 2017, respectively.

In 2015, our ultimate parent company, CenturyLink, changed their allocation methodology with respect to their now centrally managed pension and post-retirement plans. Specifically, under this new methodology, CenturyLink will allocate current service costs to subsidiaries relative to employees who are currently earning benefits under the pension and post-retirement benefit plans. The net periodic benefit cost allocated to us is now paid on a monthly basis through CenturyLink’s intercompany cash management process.

The affiliate obligations, net in current and noncurrent liabilities on the consolidated balance sheets primarily represents the cumulative allocation of expense, net of payments, associated with QCII's pension plans and post-retirement benefits plans prior to the plan mergers. In 2015, we agreed to a plan to settle the outstanding pension and post-retirement affiliate obligations, net balance with QCII over a 30 year term. Under the plan, payments are scheduled to be made on a monthly basis. For the years ended December 31, 2018 and 2017, we made settlement payments in the aggregate of $87 million for both periods to QCII under the plan. Changes in the affiliate obligations, net are reflected in operating activities on our consolidated statements of cash flows.

We were allocated $46 million of pension service costs and $11 million of post-retirement service costs during the year ended December 31, 2018, which represented 70% of CenturyLink's total pension and post-retirement service costs for the year. The combined net pension and post-retirement service costs is included in cost of services and products and selling, general and administrative expenses on our consolidated statement of operations for the year ended December 31, 2018.

We were allocated $44 million of pension service costs and $12 million of post-retirement service costs during the year ended December 31, 2017, which represented 70% of CenturyLink's total pension and post-retirement service costs for the year. The combined net pension and post-retirement service costs is included in cost of services and products and selling, general and administrative expenses on our consolidated statement of operations for the year ended December 31, 2017.

We were allocated $45 million of pension service costs and $14 million of post-retirement service costs during the year ended December 31, 2016, which represented 70% of CenturyLink's total pension and post-retirement service costs for the year. The combined net pension and post-retirement service costs is included in cost of services and products and selling, general and administrative expenses on our consolidated statement of operations for the year ended December 31, 2016.

CenturyLink sponsors a noncontributory qualified defined benefit pension plan that covers certain of our eligible employees. As noted above, on December 31, 2014, QCII's pension plan was merged into the CenturyLink Retirement Plan, which was renamed the CenturyLink Combined Pension Plan. The plan also provides survivor and disability benefits to certain employees. In November 2009, and prior to the plan merger, the pension plan was amended to no longer provide pension benefit accruals for active non-represented employees after December 31, 2009. In addition, non-represented employees hired after January 1, 2009 are not eligible to participate in the plans. Active non-represented employees who participate in these plans retain their accrued pension benefit earned as of December 31, 2009 and certain participants will continue to earn interest credits on their benefit after December 31, 2009. Employees are eligible to receive their vested accrued benefit when they separate from CenturyLink. The plans also provided a death benefit for eligible beneficiaries of certain retirees; however, the plan was amended to eliminate this benefit effective March 1, 2010 for retirees who retired prior to January 1, 2004 and whose deaths occur after February 28, 2010 and eliminate the death benefit for eligible beneficiaries of certain retirees who retired after December 31, 2003.

CenturyLink maintains post-retirement benefit plans that provide health care and life insurance benefits for certain eligible retirees. The QCII post-retirement benefit plans were merged into CenturyLink's post-retirement benefit plans on January 1, 2012. The benefit obligation for the occupational health care and life insurance post-retirement plans is estimated based on the terms of benefit plans. In calculating this obligation, CenturyLink considers numerous assumptions, estimates and judgments, including but not limited to, discount rates, health care cost trend rates and plan amendments. In June 2017, we renewed a collective bargaining agreement for three years which covers approximately 8,400 of our unionized employees. Effective with the renewal, there were no significant changes to the existing benefits for the approximately 8,400 active employees and eligible post-1990 retirees who are former represented employees. This agreement expires in March 2020.

The terms of the post-retirement health care and life insurance plans between CenturyLink and its eligible non-represented employees and its eligible post-1990 non-represented retirees are established by CenturyLink and are subject to change at its discretion. CenturyLink has a practice of sharing some of the cost of providing health care benefits with its non-represented employees and post-1990 non-represented retirees. The benefit obligation for the non-represented post-retirement health care benefits is based on the terms of the current written plan documents and is adjusted for anticipated continued cost sharing with non-represented employees and post-1990 non-represented retirees. However, CenturyLink's contribution under its post-1990 non-represented retirees' health care plan is capped at a specific dollar amount.

Medicare Prescription Drug, Improvement and Modernization Act of 2003

CenturyLink sponsors post-retirement health care plans with several benefit options that provide prescription drug benefits that CenturyLink deems actuarially equivalent to or exceeding Medicare Part D. CenturyLink recognizes the impact of the federal subsidy received under the Medicare Prescription Drug, Improvement and Modernization Act of 2003 in the calculation of its post-retirement benefit obligation and net periodic post-retirement benefit expense.

Other Benefit Plans

Health Care and Life Insurance

We provide health care and life insurance benefits to essentially all of our active employees. We are largely self-funded for the cost of the health care plan. Our health care benefit expense for current employees was $211 million, $204 million and $241 million for the years ended December 31, 2018, 2017 and 2016, respectively. Union-represented employee benefits are based on negotiated collective bargaining agreements. Employees' group basic life insurance plans are fully insured and the premiums are paid by CenturyLink.

401(k) Plans

CenturyLink sponsors qualified defined contribution plans covering substantially all of our employees. Under these plans, employees may contribute a percentage of their annual compensation up to certain maximums, as defined by the plans and by the Internal Revenue Service ("IRS"). Currently, we match a percentage of our employees' contributions in cash. We recognized $45 million, $42 million and $42 million in expense related to these plans for the years ended December 31, 2018, 2017 and 2016, respectively.
v3.19.1
Share-based Compensation
12 Months Ended
Dec. 31, 2018
Disclosure of Compensation Related Costs, Share-based Payments [Abstract]  
Share-based Compensation
Share-based Compensation

Share-based compensation expenses are included in cost of services and products, and selling, general, and administrative expenses in our consolidated statements of operations.

For the years ended December 31, 2018, 2017 and 2016, we recorded share-based compensation expense of approximately $24 million, $27 million and $22 million, respectively. We recognized an income tax benefit from our compensation expense of approximately $6 million, $7 million and $8 million, respectively, during the years ended December 31, 2018, 2017 and 2016, respectively.
v3.19.1
Fair Value Disclosure
12 Months Ended
Dec. 31, 2018
Fair Value Disclosures [Abstract]  
Fair Value Disclosure
Fair Value Disclosure

Our financial instruments consist of cash and cash equivalents, accounts receivable, advances to affiliates, accounts payable, note payable-affiliate and long-term debt, excluding capital lease and other obligations. Due to their short-term nature, the carrying amounts of our cash and cash equivalents, accounts receivable, advances to affiliates, accounts payable and note payable-affiliate approximate their fair values.

Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between independent and knowledgeable parties who are willing and able to transact for an asset or liability at the measurement date. We use valuation techniques that maximize the use of observable inputs and minimize the use of unobservable inputs when determining fair value and then we rank the estimated values based on the reliability of the inputs used following the fair value hierarchy set forth by the FASB. We determined the fair values of our long-term debt, including the current portion, based on quoted market prices where available or, if not available, based on discounted future cash flows using current market interest rates.

The three input levels in the hierarchy of fair value measurements are defined by the FASB generally as follows:
Input Level
 
Description of Input
 
 
 
Level 1
 
Observable inputs such as quoted market prices in active markets.
Level 2
 
Inputs other than quoted prices in active markets that are either directly or indirectly observable.
Level 3
 
Unobservable inputs in which little or no market data exists.


The following table presents the carrying amounts and estimated fair values of our long-term debt, excluding capital lease and other obligations, as well as the input levels used to determine the fair values:
 
 
 
As of December 31, 2018
 
As of December 31, 2017
 
Input
Level
 
Carrying
Amount
 
Fair
Value
 
Carrying
Amount
 
Fair
Value
 
 
 
(Dollars in millions)
Liabilities-Long-term debt (excluding capital lease and other obligations)
2
 
$
5,938

 
5,118

 
7,245

 
7,080

v3.19.1
Income Taxes
12 Months Ended
Dec. 31, 2018
Income Tax Disclosure [Abstract]  
Income Taxes
Income Taxes

On December 22, 2017, the Tax Cuts and Jobs Act (the "Act") was signed into law. The Act reduces the U.S. corporate income tax rate from a maximum of 35% to 21% for all corporations, effective January 1, 2018, and makes certain changes to U.S. taxation of income earned by foreign subsidiaries, capital expenditures, interest expense and various other items.

As a result of the reduction in the U.S. corporate income tax rate from 35% to 21%, we re-measured our net deferred tax liabilities at December 31, 2017 and recognized a provisional tax benefit of $555 million in our consolidated statement of operations for the year ended December 31, 2017. Upon completion of our re-measurement during 2018 there was no material change to the provisional amount recorded in 2017.

With few exceptions, we are no longer subject to U.S. federal, state and local or non-U.S. income tax examinations by tax authorities for years before 2010. The Internal Revenue Service and state and local taxing authorities reserve the right to audit any period where net operating loss carryforwards are available.

A reconciliation of the change in our gross unrecognized tax benefits (excluding both interest and any related federal benefit) from January 1 to December 31 for 2018 and 2017 are as follows:
 
2018
 
2017
 
(Dollars in millions)
Unrecognized tax benefits at December 31, 2017
$

 

Increase due to tax positions taken in a prior year
433

 

Unrecognized tax benefits at December 31, 2018
$
433

 



The total amount of unrecognized tax benefits (including interest and net of federal benefit) that, if recognized, would impact the effective income tax rate was $435 million at December 31, 2018. As of December 31, 2017, there was no impact on the effective income tax rate.

Our policy is to reflect interest expense associated with unrecognized tax benefits in income tax expense. We had accrued interest (presented before related tax benefits) of approximately $21 million at December 31, 2018. We made no accrual as of December 31, 2017 for interest.

Based on our current assessment of various factors, including (i) the potential outcomes of these ongoing examinations, (ii) the expiration of statute of limitations for specific jurisdictions, (iii) the negotiated settlement of certain disputed issues, and (iv) the administrative practices of applicable taxing jurisdictions, it is reasonably possible that the related unrecognized tax benefits for uncertain tax positions previously taken may not change in the next 12 months. The actual amount of changes, if any, will depend on future developments and events, many of which are outside our control.

Income Tax Expense

The components of the income tax expense (benefit) from continuing operations are as follows:

Years Ended December 31,

2018
 
2017
 
2016

(Dollars in millions)
Income tax expense (benefit):





Current:





Federal and foreign
$
(39
)

777

 
686

State and local
31


130

 
115

Total current
(8
)

907


801

Deferred:





Federal and foreign
408


(736
)
 
(103
)
State and local
94


(37
)
 
(20
)
Total deferred
502


(773
)

(123
)
Income tax expense (benefit)
$
494


134


678



The effective income tax rate for continuing operations differs from the statutory tax rate as follows:
 
Years Ended December 31,
 
2018
 
2017
 
2016
 
(in percent)
Effective income tax rate:
 
 
 
 
 
Federal statutory income tax rate
21.0
 %
 
35.0
 %
 
35.0
%
State income taxes-net of federal effect
6.1
 %
 
3.4
 %
 
3.5
%
Tax reform
 %
 
(31.0
)%
 
%
Accounting method changes
(3.9
)%
 
 %
 
%
Other
(0.3
)%
 
0.1
 %
 
%
Effective income tax rate
22.9
 %
 
7.5
 %
 
38.5
%


The effective tax rate for the year ended December 31, 2017 reflects the benefit of $555 million from the re-measurement of deferred taxes as noted above.

Deferred Tax Assets and Liabilities

The tax effects of temporary differences that gave rise to significant portions of the deferred tax assets and deferred tax liabilities were as follows:
 
As of December 31,
 
2018
 
2017
 
(Dollars in millions)
Deferred tax assets and liabilities:
 
 
 
Deferred tax liabilities:
 
 
 
Property, plant and equipment
$
(1,026
)
 
(933
)
Intangibles assets
(419
)
 
(553
)
Total deferred tax liabilities
(1,445
)
 
(1,486
)
Deferred tax assets:
 
 
 
Payable to affiliate due to post-retirement benefit plan participation
297

 
366

Other
58

 
127

Gross deferred tax assets
355

 
493

Less valuation allowance on deferred tax assets
(8
)
 
(8
)
Net deferred tax assets
347

 
485

Net deferred tax liabilities
$
(1,098
)
 
(1,001
)


At December 31, 2018, we have established a valuation allowance of $8 million as it is not more likely than not that this amount of deferred tax assets will be realized.

Other Income Tax Information

We received $8 million from QSC and paid $907 million and $801 million to QSC related to income taxes in the years ended December 31, 2018, 2017 and 2016, respectively.
v3.19.1
Products and Services Revenues
12 Months Ended
Dec. 31, 2018
Segment Reporting [Abstract]  
Products and Services Revenues
Products and Services Revenue

We are an integrated communications company engaged primarily in providing an array of communications services, including local voice, broadband, private line (including business data services), Ethernet, network access, information technology and other ancillary services. We strive to maintain our customer relationships by, among other things, bundling our service offerings to provide our customers with a complete offering of integrated communications services.

We categorize our products, services and revenue among the following six categories:

IP and Data Services, which include primarily VPN data networks, Ethernet, IP and other ancillary services;

Transport and Infrastructure, which include broadband, private line (including business data services) and other ancillary services;

Voice and Collaboration, which includes primarily local voice, including wholesale voice, and other ancillary services;

IT and Managed Services, which include information technology services and managed services, which may be purchased in conjunction with our other network services;

Regulatory Revenue, which consist of Universal Service Fund ("USF") and Connect America Fund ("CAF") support payments and other operating revenue. We receive federal support payments from both federal and state USF programs and from the federal CAF program. These support payments are government subsidies designed to reimburse us for various costs related to certain telecommunications services including the costs of deploying, maintaining and operating voice and broadband infrastructure in high-cost rural areas where we are not able to fully recover our costs from our customers; and

Affiliate services, we provide to our affiliates, telecommunication services that we also provide to external customers. In addition, we provide to our affiliates computer system development and support services, network support and technical services.

From time to time, we may change the categorization of our products and services.

Our operating revenue for our products and services consisted of the following categories for the years ended December 31, 2018, 2017 and 2016:
 
Years Ended December 31,
 
2018
 
2017
 
2016
 
(Dollars in millions)
IP and Data Services
$
616

 
634

 
667

Transport and Infrastructure
2,926

 
3,006

 
3,109

Voice and Collaboration
1,800

 
1,980

 
2,252

IT and Managed Services
6

 

 
2

Regulatory Services
210

 
211

 
217

Affiliate Services
2,935

 
2,719

 
2,663

Total operating revenue
$
8,493

 
8,550

 
8,910



We do not have any single external customer that provides more than 10% of our total consolidated operating revenue. Substantially all of our consolidated revenue comes from customers located in the United States.

We recognize revenue in our consolidated statements of operations for certain USF surcharges and transaction taxes that we bill to our customers. Our consolidated statements of operations also reflect the offsetting expense for the amounts we remit to the government agencies. The total amount of such surcharges and transaction taxes that we included in revenue aggregated to $124 million, $134 million and $149 million for the years ended December 31, 2018, 2017 and 2016, respectively. These USF surcharges are assigned to the products and services categories based on the underlying revenue. We also act as a collection agent for certain other USF and transaction taxes that we are required by government agencies to bill our customers, for which we do not record any revenue or expense because we only act as a pass-through agent.

Our operations are integrated into and reported as part of the consolidated segment data of CenturyLink. CenturyLink's chief operating decision maker ("CODM") is our CODM, but reviews our financial information on an aggregate basis only in connection with our quarterly and annual reports that we file with the Securities and Exchange Commission. Consequently, we do not provide our discrete financial information to the CODM on a regular basis. As such, we believe we have one reportable segment.
v3.19.1
Affiliate Transactions
12 Months Ended
Dec. 31, 2018
Related Party Transactions [Abstract]  
Affiliate Transactions
Affiliate Transactions

We provide to our affiliates, telecommunications services that we also provide to external customers. In addition, we provide to our affiliates, computer system development and support services and network support and technical services.

Below are details of the services we provide to our affiliates:

Telecommunications services. Data, broadband and voice services in support of our affiliates' service offerings;

Computer system development and support services. Information technology services primarily include the labor cost of developing, testing and implementing the system changes necessary to support order entry, provisioning, billing, network and financial systems, as well as the cost of improving, maintaining and operating our operations support systems and shared internal communications networks; and

Network support and technical services. Network support and technical services relate to forecasting demand volumes and developing plans around network utilization and optimization, developing and implementing plans for overall product development, provisioning and customer care.

We charge our affiliates for services that we also provide to external customers, while other services that we provide only to our affiliates are priced by applying a fully distributed cost ("FDC") methodology. FDC rates include salaries and wages, payroll taxes, employee related benefits, miscellaneous expenses, and charges for the use of our buildings, computing and software assets. Whenever possible, costs are directly assigned to our affiliates for the services they use. If costs cannot be directly assigned, they are allocated among all affiliates based upon cost causative measures; or if no cost causative measure is available, these costs are allocated based on a general allocator. These cost allocation methodologies are reasonable. From time to time, we adjust the basis for allocating the costs of a shared service among affiliates. Such changes in allocation methodologies are generally billed prospectively.

We also purchase services from our affiliates including telecommunication services, insurance, flight services and other support services such as legal, regulatory, finance and accounting, tax, human resources and executive support. Our affiliates charge us for these services based on FDC.
v3.19.1
Quarterly Financial Data (Unaudited)
12 Months Ended
Dec. 31, 2018
Quarterly Financial Information Disclosure [Abstract]  
Quarterly Financial Data (Unaudited)
Quarterly Financial Data (Unaudited)
 
First
Quarter
 
Second
Quarter
 
Third
Quarter
 
Fourth
Quarter
 
Total
 
(Dollars in millions)
2018
 
 
 
 
 
 
 
 
 
Operating revenue
$
2,130

 
2,101

 
2,149

 
2,113

 
8,493

Operating income
632

 
626

 
717

 
685

 
2,660

Income tax expense
130

 
81

 
111

 
172

 
494

Net income
380

 
427

 
453

 
405

 
1,665

 
First
Quarter
 
Second
Quarter
 
Third
Quarter
 
Fourth
Quarter
 
Total
 
(Dollars in millions)
2017
 
 
 
 
 
 
 
 
 
Operating revenue
$
2,162

 
2,133

 
2,141

 
2,114

 
8,550

Operating income
580

 
573

 
560

 
600

 
2,313

Income tax expense (benefit)
174

 
170

 
168

 
(378
)
 
134

Net income
278

 
268

 
265

 
846

 
1,657


In the fourth quarter of 2017, we recognized a tax benefit of $555 million due to the change in the federal corporate tax rate from 35% to 21%.
v3.19.1
Commitments, Contingencies and Other Items
12 Months Ended
Dec. 31, 2018
Commitments and Contingencies Disclosure [Abstract]  
Commitments, Contingencies and Other Items
Commitments, Contingencies and Other Items

We are subject to various claims, legal proceedings and other contingent liabilities, including the matters described below, which individually or in the aggregate could materially affect our financial condition, future results of operations or cash flows. As a matter of course, we are prepared to both litigate these matters to judgment as needed, as well as to evaluate and consider reasonable settlement opportunities.

Irrespective of its merits, litigation may be both lengthy and disruptive to our operations and could cause significant expenditure and diversion of management attention. We review our litigation accrual liabilities on a quarterly basis, but in accordance with applicable accounting guidelines only establish accrual liabilities when losses are deemed probable and reasonably estimable and only revise previously-established accrual liabilities when warranted by changes in circumstances, in each case based on then-available information. As such, as of any given date we could have exposure to losses under proceedings as to which no liability has been accrued or as to which the accrued liability is inadequate. Amounts accrued for our litigation and non-income tax contingencies at December 31, 2018 aggregated to approximately $17 million and are included in “Other” current liabilities and “Other Liabilities” in our consolidated balance sheet as of such date. The establishment of an accrual does not mean that actual funds have been set aside to satisfy a given contingency. Thus, the resolution of a particular contingency for the amount accrued could have no effect on our results of operations but nonetheless could have an adverse effect on our cash flows.

In this Note, when we refer to a class action as "putative" it is because a class has been alleged, but not certified in that matter.

Switched Access Disputes

Subsidiaries of CenturyLink, Inc., including us, are among hundreds of companies involved in an industry-wide dispute, raised in nearly 100 federal lawsuits (filed between 2014 and 2016) that have been consolidated in the United States District Court for the Northern District of Texas for pretrial procedures. The disputes relate to switched access charges that local exchange carriers ("LECs") collect from interexchange carriers ("IXCs") for IXCs' use of LEC's access services. In the lawsuits, IXCs, including Sprint Communications Company L.P. ("Sprint") and various affiliates of Verizon Communications Inc. ("Verizon"), assert that federal and state laws bar LECs from collecting access charges when IXCs exchange certain types of calls between mobile and wireline devices that are routed through an IXC. Some of these IXCs have asserted claims seeking refunds of payments for access charges previously paid and relief from future access charges.

In November 2015, the federal court agreed with the LECs and rejected the IXCs' contention that federal law prohibits these particular access charges, and also allowed the IXCs to refile state-law claims. Since then, many of the LECs and IXCs have filed revised pleadings and additional motions, which remain pending. Separately, some of the defendants, including us, have petitioned the FCC to address these issues on an industry-wide basis.

The outcome of these disputes and lawsuits, as well as any related regulatory proceedings that could ensue, are currently not predictable.
Billing Practices Suits

In June 2017, a former employee of CenturyLink filed an employment lawsuit against CenturyLink claiming that she was wrongfully terminated for alleging that CenturyLink charged some of its retail customers for products and services they did not authorize. Starting shortly thereafter and continuing since then, and based in part on the allegations made by the former employee, several legal proceedings have been filed.

In June 2017, McLeod v. CenturyLink, a putative consumer class action, was filed against CenturyLink in the U.S. District Court for the Central District of California alleging that it charged some of its retail customers for products and services they did not authorize. A number of other complaints asserting similar claims have been filed in other federal and state courts, as well. The lawsuits assert claims including fraud, unfair competition, and unjust enrichment. Also, in June 2017, Craig. v. CenturyLink, Inc., et al., a putative securities investor class action, was filed in U.S. District Court for the Southern District of New York, alleging that it failed to disclose material information regarding improper sales practices, and asserting federal securities law claims. A number of other cases asserting similar claims have also been filed.

Beginning June 2017, CenturyLink received several shareholder derivative demands addressing related topics. In August 2017, CenturyLink's Board of Directors formed a special litigation committee of outside directors to address the allegations of impropriety contained in the shareholder derivative demands. In April 2018, the special litigation committee concluded its review of the derivative demands and declined to take further action. Since then, derivative cases were filed. Two of these cases, Castagna v. Post and Pinsly v. Post, were filed in Louisiana state court in the Fourth Judicial District Court for the Parish of Ouachita. The remaining derivative cases were filed in federal court in Louisiana and Minnesota. These cases have been brought on behalf of CenturyLink against certain current and former officers and directors of the Company and seek damages for alleged breaches of fiduciary duties.

The consumer putative class actions, the securities investor putative class actions, and the federal derivative actions described above have been transferred to the U.S. District Court for the District of Minnesota for coordinated and consolidated pretrial proceedings as In Re: CenturyLink Sales Practices and Securities Litigation.

In July 2017, the Minnesota state attorney general filed State of Minnesota v. CenturyTel Broadband Services LLC, et al. in the Anoka County Minnesota District Court, alleging claims of fraud and deceptive trade practices relating to improper consumer sales practices. The suit seeks an order of restitution on behalf of all CenturyLink customers, civil penalties, injunctive relief, and costs and fees. Additionally, CenturyLink has received and responded to information requests and inquiries from other states.

Other Proceedings, Disputes and Contingencies

From time to time, we are involved in other proceedings incidental to our business, including patent infringement allegations, administrative hearings of state public utility commissions relating primarily to our rates or services, actions relating to employee claims, various tax issues, environmental law issues, grievance hearings before labor regulatory agencies and miscellaneous third-party tort actions.

We are currently defending several patent infringement lawsuits asserted against us by non-practicing entities, many of which are seeking substantial recoveries. These cases have progressed to various stages and one or more may go to trial in the coming 24 months if they are not otherwise resolved. Where applicable, we are seeking full or partial indemnification from our vendors and suppliers. As with all litigation, we are vigorously defending these actions and, as a matter of course, are prepared to litigate these matters to judgment, as well as to evaluate and consider all reasonable settlement opportunities.

We are subject to various federal, state and local environmental protection and health and safety laws. From time to time, we are subject to judicial and administrative proceedings brought by various governmental authorities under these laws. Several such proceedings are currently pending, but none is reasonably expected to exceed $100,000 in fines and penalties.

The outcome of these other proceedings described under this heading is not predictable. However, based on current circumstances, we do not believe that the ultimate resolution of these other proceedings, after considering available defenses and any insurance coverage or indemnification rights, will have a material adverse effect on us.

The ultimate outcome of the above-described matters may differ materially from the outcomes anticipated, estimated, projected or implied by us in certain of our statements appearing above in this Note, and proceedings currently viewed as immaterial by us may ultimately materially impact us.

Capital Leases

We lease certain facilities and equipment under various capital lease arrangements. Depreciation of assets under capital leases is included in depreciation and amortization expense in our consolidated statements of operations. Payments on capital leases are included in repayments of long-term debt, including current maturities in our consolidated statements of cash flows.

The tables below summarize our capital lease activity:
 
Years Ended December 31,
 
2018
 
2017
 
2016
 
(Dollars in millions)
Assets acquired through capital leases
$
2

 
19

 
10

Depreciation expense
14

 
9

 
5

Cash payments towards capital leases
12

 
8

 
6

 
As of December 31,
 
2018
 
2017
 
(Dollars in millions)
Assets included in property, plant and equipment
$
50

 
57

Accumulated depreciation
28

 
24


The future annual minimum payments under capital lease arrangements as of December 31, 2018 were as follows:
 
Future Minimum
Payments
 
(Dollars in millions)
Capital lease obligations:
 
2019
$
10

2020
6

2021
2

2022
1

2023
1

2024 and thereafter
4

Total minimum payments
24

Less: amount representing interest and executory costs
(5
)
Present value of minimum payments
19

Less: current portion
(12
)
Long-term portion
$
7



Operating Lease Income

Qwest leases various IRUs, office facilities, switching facilities and other network sites to third parties under operating leases. Lease and sublease income is included in operating revenue in the consolidated statements of operations.

For the years ended December 31, 2018, 2017 and 2016, our gross rental income was $522 million, $555 million and $594 million, respectively.

Right-of-Way and Operating Lease Expense

We lease various equipment, office facilities, retail outlets, switching facilities and other network sites. These leases, with few exceptions, provide for renewal options and escalations that are either fixed or based on the consumer price index. Any rent abatements, along with rent escalations, are included in the computation of rent expense calculated on a straight-line basis over the lease term. The lease term for most leases includes the initial non-cancelable term plus any term under renewal options that are reasonably assured. For the years ended December 31, 2018, 2017 and 2016, our gross rental expense was $64 million, $70 million and $72 million, respectively. We also received sublease rental income for the years ended December 31, 2018, 2017 and 2016 of $2 million, $2 million and $4 million, respectively.

At December 31, 2018, our future rental commitments for Right-of-Way agreements and operating leases were as follows:
 
Right-of-Way Agreements
Operating Leases
Total
 
(Dollars in millions)
2019
$
19

$
35

$
54

2020
20

28

48

2021
20

27

47

2022
20

23

43

2023
19

19

38

2024 and thereafter
102

32

134

Total future minimum payments(1)
$
200

$
164

$
364

_______________________________________________________________________________

(1)
Minimum payments have not been reduced by minimum sublease rentals of $22 million due in the future under non-cancelable subleases.
Purchase Commitments

We have several commitments primarily for marketing activities and support services from a variety of vendors to be used in the ordinary course of business totaling $25 million at December 31, 2018. Of this amount, we expect to purchase $15 million in 2019 and $10 million in 2020 through 2021. These amounts do not represent our entire anticipated purchases in the future, but represent only those items for which we were contractually committed as of December 31, 2018.
v3.19.1
Other Financial Information
12 Months Ended
Dec. 31, 2018
Additional Financial Information Disclosure [Abstract]  
Other Financial Information
Other Financial Information

Other Current Assets

The following table presents details of other current assets in our consolidated balance sheets:
 
As of December 31,
 
2018
 
2017
 
(Dollars in millions)
Prepaid expenses
$
37

 
42

Contract acquisition costs
52

 

Contract fulfillment costs
27

 
49

Other
31

 
7

Total other current assets
$
147

 
98

v3.19.1
Labor Union Contracts
12 Months Ended
Dec. 31, 2018
Labor Union Contracts  
Labor Union Contracts
Labor Union Contracts

As of December 31, 2018, approximately 8,400, or 44% of our employees were members of various bargaining units represented by the Communication Workers of America ("CWA") and the International Brotherhood of Electrical Workers ("IBEW"). We believe that relations with our employees continue to be generally good.
v3.19.1
Stockholder's Equity
12 Months Ended
Dec. 31, 2018
Stockholders' Equity Note [Abstract]  
Stockholder's Equity
Stockholder's Equity

Common Stock

We have one share of common stock (no par value) issued and outstanding, which is owned by QSC.

In addition, in the normal course of business, we transfer assets and liabilities to and from QSC and its affiliates, which are recorded through our equity. It is our policy to record these asset transfers based on carrying values.

Dividends

We declared the following cash dividend to QSC:
 
Years Ended December 31,
 
2018
 
2017
 
2016
 
(Dollars in millions)
Cash dividend declared to QSC
$
1,275

 
1,000

 
1,300

Cash dividend paid to QSC
1,275

 
1,000

 
1,300



The timing of cash payments for declared dividends to QSC is at our discretion in consultation with QSC. We may declare and pay dividends to QSC in excess of our earnings to the extent permitted by applicable law. Our debt covenants do not limit the amount of dividends we can pay to QSC.

On March 31, 2017, we distributed our equity interest valued at $12 million in a limited liability company to QSC. The limited liability company's sole asset was a building that was being utilized by an affiliate.
v3.19.1
Background and Summary of Significant Accounting Policies (Policies)
12 Months Ended
Dec. 31, 2018
Accounting Policies [Abstract]  
Consolidation
The accompanying consolidated financial statements include our accounts and the accounts of our subsidiaries. Intercompany amounts and transactions with our consolidated subsidiaries have been eliminated. Transactions with our non-consolidated affiliates (referred to herein as affiliates) have not been eliminated.
Reclassifications
We reclassified certain prior period amounts to conform to the current period presentation. See Note 12—Products and Services Revenue for additional information. These changes had no impact on total operating revenue, total operating expenses or net income for any period presented.
Use of Estimates
Use of Estimates

Our consolidated financial statements are prepared in accordance with U.S. generally accepted accounting principles. These accounting principles require us to make certain estimates, judgments and assumptions. We believe that the estimates, judgments and assumptions we make when accounting for specific items and matters, including, but not limited to, revenue recognition, revenue reserves, network access costs, network access cost dispute reserves, investments, long-term contracts, customer retention patterns, allowance for doubtful accounts, depreciation, amortization, asset valuations, rates used for affiliate cost allocations, internal labor capitalization rates, recoverability of assets (including deferred tax assets), impairment assessments, taxes, certain liabilities and other provisions and contingencies, are reasonable, based on information available at the time they are made. These estimates, judgments and assumptions can materially affect the reported amounts of assets, liabilities and components of stockholder's equity as of the dates of the consolidated balance sheets, as well as the reported amounts of revenue, expenses and components of cash flows during the periods presented in our other consolidated financial statements. We also make estimates in our assessments of potential losses in relation to threatened or pending tax and legal matters. See Note 11—Income Taxes and Note 15—Commitments, Contingencies and Other Items for additional information.

For matters not related to income taxes, if a loss is considered probable and the amount can be reasonably estimated, we recognize an expense for the estimated loss. If we have the potential to recover a portion of the estimated loss from a third party, we make a separate assessment of recoverability and reduce the estimated loss if recovery is also deemed probable.

For matters related to income taxes, if we determine that the impact of an uncertain tax position is more likely than not to be sustained upon audit by the relevant taxing authority, then we recognize a benefit for the largest amount that is more likely than not to be sustained. No portion of an uncertain tax position will be recognized if the position has less than a 50% likelihood of being sustained. Interest is recognized on the amount of unrecognized benefit from uncertain tax positions.

For all of these and other matters, actual results could differ materially from our estimates.
Revenue Recognition
Revenue Recognition

We earn most of our consolidated revenue from contracts with customers, primarily through the provision of telecommunications and other services. Revenue from contracts with customers is accounted for under Accounting Standards Codification ("ASC") 606. We also earn revenue from leasing arrangements and governmental subsidy payments, neither of which are accounted for under ASC 606.

Revenue is recognized when control of the promised goods or services is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to receive in exchange for those goods or services. Revenue is recognized based on the following five-step model:

Identification of the contract with a customer;

Identification of the performance obligations in the contract;

Determination of the transaction price;

Allocation of the transaction price to the performance obligations in the contract; and

Recognition of revenue when, or as, we satisfy a performance obligation.

We provide an array of communications services to residential and business customers, including local voice, VPN, Ethernet, data, broadband, private line (including special access), network access, transport, voice, information technology, video and other ancillary services. We provide these services to a wide range of businesses, including global/international, enterprise, wholesale, government, small and medium business customers. Certain contracts also include the sale of equipment, which is not significant to our business.

We recognize revenue for services when we provide the applicable service or when control is transferred. Recognition of certain payments received in advance of services being provided is deferred. These advance payments include certain activation and certain installation charges. If the activation and installation charges are not separate performance obligations, we recognize them as revenue over the actual or expected contract term using historical experience, which ranges from one year to seven years depending on the service. In most cases, termination fees or other fees on existing contracts that are negotiated in conjunction with new contracts are deferred and recognized over the new contract term.

For access services, we generally bill fixed monthly charges one month in advance to customers and recognize revenue as service is provided over the contract term in alignment with the customer's receipt of service. For usage and other ancillary services, we generally bill in arrears and recognize revenue as usage or delivery occurs.

In certain cases, customers may be permitted to modify their contracts. We evaluate the change in scope or price to identify whether the modification should be treated as a separate contract, whether the modification is a termination of the existing contract and creation of a new contract, or if it is a change to the existing contract.

Customer contracts are evaluated to determine whether the performance obligations are separable. If the performance obligations are deemed separable and separate earnings processes exist, the total transaction price that we expect to receive with the customer is allocated to each performance obligation based on its relative standalone selling price. The revenue associated with each performance obligation is then recognized as earned.

We periodically sell optical capacity on our network. These transactions are structured as indefeasible rights of use, commonly referred to as IRUs, which are the exclusive right to use a specified amount of capacity or fiber for a specified term, typically 10 to 20 years. In most cases, we account for the cash consideration received on transfers of optical capacity as ASC 606 revenue which we recognize ratably over the term of the agreement. Cash consideration received on transfers of dark fiber is adjusted for the time value of money and is accounted for as non-ASC 606 lease revenue, which we also recognize ratably over the term of the agreement. We do not recognize revenue on any contemporaneous exchanges of our optical capacity assets for other non-owned optical capacity assets.

In connection with offering products and services provided to the end user by third-party vendors, we review the relationship between us, the vendor and the end user to assess whether revenue should be reported on a gross or net basis. In assessing whether revenue should be reported on a gross or net basis, we consider whether we act as a principal in the transaction and control the goods and services used to fulfill the performance obligations associated with the transaction.

We have service level commitments pursuant to contracts with certain of our customers. To the extent that such service levels are not achieved or are otherwise disputed due to performance or service issues or other service interruptions or conditions, we will estimate the amount of credits to be issued and record a corresponding reduction to revenue in the period that the service level commitment was not met.

Customer payments are made based on billing schedules included in our customer contracts, which is typically on a monthly basis.

We defer (i.e. capitalize) incremental contract acquisition and fulfillment costs and recognize (or amortize) such costs over the average customer life. Our deferred contract costs for our customers have average amortization periods of approximately 30 months for consumer and up to 49 months for business. These deferred costs are monitored every period to reflect any significant change in assumptions.

See Note 3—Revenue Recognition for additional information.
Affiliate Transactions
Affiliate Transactions

We provide to our affiliates telecommunications services that we also provide to external customers. In addition, we provide to our affiliates computer system development and support services. Services provided by us to our affiliates are recognized as operating revenue-affiliates in our consolidated statements of operations. We also purchase services from our affiliates including telecommunications services, marketing and employee-related support services. Services provided to us from our affiliates are recognized as operating expenses-affiliates on our consolidated statements of operations. Because of the significance of the services we provide to our affiliates and our affiliates provide to us, the results of operations, financial position and cash flows presented herein are not necessarily indicative of the results of operations, financial position and cash flows we would have achieved had we operated as a stand-alone entity during the periods presented.

We recognize intercompany charges at the amounts billed to us by our affiliates and we recognize intercompany revenue for services we bill to our affiliates. Regulatory rules require certain revenue and expenses to be recorded at market price or fully distributed cost. Our compliance with regulations is subject to review by regulators. Adjustments to intercompany charges that result from these reviews are recorded in the period they become known.

CenturyLink has cash management arrangements between certain of its subsidiaries that include lines of credit, affiliate obligations, capital contributions and dividends. As part of these cash management arrangements, an affiliate provides lines of credit to certain other affiliates. Amounts outstanding under these lines of credit and intercompany obligations vary from time to time. Under these arrangements, the majority of our cash balance is transferred on a daily basis for centralized management by CenturyLink and most affiliate transactions are deemed to be settled at the time the transactions are recorded in our accounting records, with the resulting net balance at the end of each period reflected as advances to affiliates on the accompanying consolidated balance sheets. From time to time we declare and pay dividends to our parent, QSC, which are settled through the advances to affiliates, which has the net effect of reducing the amount of these advances. Dividends declared are reflected on our consolidated statements of stockholder's equity and the consolidated statements of cash flows reflects the changes in advances to affiliates as investing activities and changes in advances from affiliates as financing activities. Interest is assessed on the advances to/from affiliates on either the three-month U.S T-bill rate (for advances to affiliates) or CenturyLink’s weighted average borrowing rate (for advances from affiliates).

The affiliate obligations, net in current and noncurrent liabilities on our consolidated balance sheets primarily represents the cumulative allocation of expense, net of payments, associated with QCII’s pension plans and post-retirement benefits plans prior to the plan mergers. In 2015, we agreed to a plan to settle the outstanding affiliate obligations, net balance with QCII over a 30 year term. Under the plan, payments are scheduled to be made on a monthly basis. For the years ended December 31, 2018 and 2017, we made settlement payments of $87 million for both periods to QCII in accordance with the plan. Changes in the affiliate obligations, net are reflected in operating activities on our consolidated statements of cash flows.

In the normal course of business, we transfer assets to and from various affiliates through our parent, QSC, which are recorded through our equity. It is our policy to record asset transfers based on carrying values.
USF Surcharges, Gross Receipts Taxes and Other Surcharges
USF Surcharges, Gross Receipts Taxes and Other Surcharges

In determining whether to include in our revenue and expenses the taxes and surcharges collected from customers and remitted to government authorities, including USF surcharges, sales, use, value added and some excise taxes, we assess, among other things, whether we are the primary obligor or principal taxpayer for the taxes assessed in each jurisdiction where we do business. In jurisdictions where we determine that we are the principal taxpayer, we record the surcharges on a gross basis and include them in our revenue and costs of services and products. In jurisdictions where we determine that we are merely a collection agent for the government authority, we record the taxes on a net basis and do not include them in our revenue and costs of services and products.
Advertising Costs
Advertising Costs

Costs related to advertising are expensed as incurred and included in selling, general and administrative expenses in our consolidated statements of operations.
Legal Costs
Legal Costs

In the normal course of our business, we incur costs to hire and retain external legal counsel to advise us on regulatory, litigation and other matters. We expense these costs as the related services are received.
Income Taxes
Income Taxes

Our results are included in the CenturyLink consolidated federal income tax return and certain combined state income tax returns. CenturyLink allocates income tax expense to us based upon a separate return allocation method which results in income tax expense that approximates the expense that would result if we were a stand-alone entity. Our reported deferred tax assets and liabilities, as discussed below and in Note 11—Income Taxes, are primarily determined as a result of the application of the separate return allocation method and therefore the settlement of these amounts is dependent upon our parent, CenturyLink, rather than tax authorities. Our current expectation is that the vast majority of deferred tax assets and liabilities will be settled through our general intercompany obligation based upon the current CenturyLink policy. CenturyLink has the right to change their policy regarding settlement of these assets and liabilities at any time.

The provision for income taxes consists of an amount for taxes currently payable, an amount for tax consequences deferred to future periods and adjustments to our liabilities for uncertain tax positions. We record deferred income tax assets and liabilities reflecting future tax consequences attributable to differences between the financial statement carrying value of assets and liabilities and the tax bases of those assets and liabilities. Deferred taxes are computed using enacted tax rates expected to apply in the year in which the differences are expected to affect taxable income. The effect on deferred income tax assets and liabilities of a change in tax rate is recognized in earnings in the period that includes the enactment date.

We establish valuation allowances when necessary to reduce deferred income tax assets to the amounts that we believe are more likely than not to be recovered. Each quarter we evaluate the need to retain all or a portion of the valuation allowance on our deferred tax assets. See Note 11—Income Taxes for additional information.
Cash and Cash Equivalents
Cash and Cash Equivalents

Cash and cash equivalents include highly liquid investments that are readily convertible into cash and are not subject to significant risk from fluctuations in interest rates. As a result, the value at which cash and cash equivalents are reported in our consolidated financial statements approximates their fair value. Our cash collections are transferred to CenturyLink on a daily basis and our ultimate parent funds our cash disbursement needs. The net cash transferred to CenturyLink has been reflected as advances to affiliates in our consolidated balance sheets.

Book overdrafts occur when checks have been issued but have not been presented to our controlled disbursement bank accounts for payment. Disbursement bank accounts allow us to delay funding of issued checks until the checks are presented for payment. Until the issued checks are presented for payment, the book overdrafts are included in accounts payable on our consolidated balance sheet. This activity is included in the operating activities section in our consolidated statements of cash flows.
Restricted Cash and Securities
Restricted Cash and Securities

Restricted cash and securities consists primarily of cash and investments that serve to collateralize certain performance and operating obligations. Restricted cash and securities are recorded as current and non-current assets in the consolidated balance sheets depending on the duration of the restriction and the purpose for which the restriction exists. Restricted securities are stated at cost which approximates fair value as of December 31, 2018 and 2017.
Accounts Receivable and Allowance for Doubtful Accounts
Accounts Receivable and Allowance for Doubtful Accounts

Accounts receivable are recognized based upon the amount due from customers for the services provided or at cost for purchased and other receivables less an allowance for doubtful accounts. The allowance for doubtful accounts receivable reflects our best estimate of probable losses inherent in our receivable portfolio determined on the basis of historical experience, specific allowances for known troubled accounts and other currently available evidence. We generally consider our accounts past due if they are outstanding over 30 days. Our collection process varies by the customer segment, amount of the receivable, and our evaluation of the customer's credit risk. Our past due accounts are written off against our allowance for doubtful accounts when collection is considered to be not probable. Any recoveries of accounts previously written off are generally recognized as a reduction in bad debt expense in the period received. The carrying value of accounts receivable, net of the allowance for doubtful accounts, approximates fair value.
Property, Plant and Equipment
Property, Plant and Equipment

As a result of our indirect acquisition by CenturyLink, property, plant and equipment acquired at the time of acquisition was recorded based on its estimated fair value as of the acquisition date. Subsequently purchased and constructed property, plant and equipment are recorded at cost. Property, plant and equipment is depreciated primarily using the straight-line group method. Under the straight-line group method, assets dedicated to providing telecommunications services (which comprise the majority of our property, plant and equipment) that have similar physical characteristics, use and expected useful lives are pooled for purposes of depreciation and tracking. The equal life group procedure is used to establish each pool's average remaining useful life. Generally, under the straight-line group method, when an asset is sold or retired in the course of normal business activities, the cost is deducted from property, plant and equipment and charged to accumulated depreciation without recognition of a gain or loss. A gain or loss is recognized in our consolidated statements of operations only if a disposal is unusual. Leasehold improvements are amortized over the shorter of the useful lives of the assets or the expected lease term. Expenditures for maintenance and repairs are expensed as incurred. Interest is capitalized during the construction phase of network and other internal-use capital projects. Employee-related costs for construction of network and other internal use assets are also capitalized during the construction phase. Property, plant and equipment supplies used internally are carried at average cost, except for significant individual items for which cost is based on specific identification.

We perform annual internal reviews to evaluate the reasonableness of the depreciable lives for our property, plant and equipment. Our reviews utilize models that take into account actual usage, physical wear and tear, replacement history, assumptions about technology evolution and, in certain instances, actuarially determined probabilities to estimate the remaining useful life of our asset base. Our remaining useful life assessments anticipate the loss in service value of assets that may precede the physical retirement. Assets shared among many customers may lose service value as those customers leave the network. However, the asset is not retired until all customers no longer utilize the asset and we determine there is no alternative use for the asset.

We review long-lived tangible assets for impairment whenever facts and circumstances indicate that the carrying amounts of the assets may not be recoverable. For assessment purposes, long-lived assets are grouped with other assets and liabilities at the lowest level for which identifiable cash flows are largely independent of the cash flows of other assets and liabilities, absent a material change in operations. An impairment loss is recognized only if the carrying amount of the asset group is not recoverable and exceeds its estimated fair value. Recoverability of the asset group to be held and used is assessed by comparing the carrying amount of the asset group to the estimated undiscounted future net cash flows expected to be generated by the asset group. If the asset group's carrying value is not recoverable, we recognize an impairment charge for the amount by which the carrying amount of the asset group exceeds its estimated fair value.

Goodwill, Customer Relationships and Other Intangible Assets

Intangible assets arising from business combinations, such as goodwill, customer relationsh
Goodwill, Customer Relationships and Other Intangible Assets
Goodwill, Customer Relationships and Other Intangible Assets

Intangible assets arising from business combinations, such as goodwill, customer relationships and capitalized software are initially recorded at estimated fair value. We amortize customer relationships primarily over an estimated life of ten years, using either the sum-of-the-years-digits or the straight-line methods, depending on the type of customer. We amortize capitalized software using the straight-line method over estimated lives ranging up to seven years. Other intangible assets not arising from business combinations are initially recorded at cost.

Internally used software, whether purchased or developed by us, is capitalized and amortized using the straight-line method over its estimated useful life. We have capitalized certain costs associated with software such as costs of employees devoting time to the projects and external direct costs for materials and services. Costs associated with software to be used for internal purposes are expensed until the point at which the project has reached the development stage. Subsequent additions, modifications or upgrades to internal-use software are capitalized only to the extent that they allow the software to perform a task it previously did not perform. Software maintenance, data conversion and training costs are expensed in the period in which they are incurred. We review the remaining economic lives of our capitalized software annually. Capitalized software is included in other intangible assets, net, in our consolidated balance sheets.

We are required to assess goodwill for impairment at least annually, or more frequently, if an event occurs or circumstances change that would indicate an impairment may have occurred. We are required to write-down the value of goodwill in periods in which the carrying amount of the reporting unit equity exceeds the estimated fair value of the equity of the reporting unit limited to the goodwill balance. The impairment assessment is performed annually at the reporting unit level. We have determined that our operations consist of one reporting unit, consistent with our determination that our business consists of one operating segment. See Note 2—Goodwill, Customer Relationships and Other Intangible Assets for additional information.
Pension and Post-Retirement Benefits
Pension and Post-Retirement Benefits

A substantial portion of our active and retired employees participate in the CenturyLink Combined Pension Plan. On December 31, 2014, the QCII pension plan and a pension plan of an affiliate were merged into the CenturyLink Retirement Plan. The CenturyLink Retirement Plan was renamed the CenturyLink Combined Pension Plan. Prior to the pension plan merger, the above-noted employees participated in the QCII pension plan. In addition, certain of our employees participate in CenturyLink's post-retirement health care and life insurance benefit plans. CenturyLink allocates service costs relating to pension and post-retirement health care and life insurance benefits to us and its other affiliates. The amounts contributed by us through CenturyLink are not segregated or restricted to pay amounts due to our employees and may be used to provide benefits to other employees of CenturyLink. The allocation of the service costs to us is based upon our employees who are currently earning benefits under the plans.

For further information on qualified pension, post-retirement and other post-employment benefit plans, see CenturyLink's annual report on Form 10-K for the year ended December 31, 2018.
Recently Adopted Accounting Pronouncements; Recent Accounting Pronouncements
Recently Adopted Accounting Pronouncements

In 2018, we adopted Accounting Standards Update (“ASU”) 2014-09, “Revenue from Contracts with Customers”, ASU 2016-16, “Intra-Entity Transfers of Assets Other Than Inventory” and ASU 2017-04, "Simplifying the Test for Goodwill Impairment".

Each of these is described further below.

Revenue Recognition

In May 2014, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") ASU 2014-09 which replaces virtually all existing generally accepted accounting principles on revenue recognition with a principles-based approach for determining revenue recognition using a new five step model. The core principle of ASU 2014-09 is that an entity should recognize revenue to depict the transfer of promised goods or services to customers in an amount that reflects the consideration to which the entity expects to be entitled in exchange for those goods or services. ASU 2014-09 also includes new accounting principles related to the deferral and amortization of contract acquisition and fulfillment costs.

We adopted the new revenue recognition standard on January 1, 2018 using the modified retrospective transition method applying the rules to all open contracts existing as of January 1, 2018. During the year ended December 31, 2018, we recorded a cumulative catch-up adjustment that increased our retained earnings by $141 million, net of $49 million of income taxes.

See Note 3—Revenue Recognition for additional information.

Income Taxes

In October 2016, the FASB issued ASU 2016-16, “Intra-Entity Transfers of Assets Other Than Inventory” ("ASU 2016-16"). ASU 2016-16 eliminates the current prohibition on the recognition of the income tax effects on the transfer of assets among our subsidiaries. After adoption of ASU 2016-16, the income tax effects associated with these asset transfers, except for the transfer of inventory, will be recognized in the period the asset is transferred versus the current deferral and recognition upon either the sale of the asset to a third party or over the remaining useful life of the asset. We adopted ASU 2016-16 on January 1, 2018. The adoption of ASU 2016-16 did not have a material impact to our consolidated financial statements.

Goodwill Impairment

In January 2017, the FASB issued ASU 2017-04, “Simplifying the Test for Goodwill Impairment” (“ASU 2017-04”). ASU 2017-04 simplifies the impairment testing for goodwill by changing the measurement for goodwill impairment. Under current rules, we are required to compute the fair value of goodwill to measure the impairment amount if the carrying value of a reporting unit exceeds its fair value. Under ASU 2017-04, the goodwill impairment charge will equal the excess of the reporting unit carrying value above fair value, limited to the amount of goodwill assigned to the reporting unit.

We elected to early adopt the provisions of ASU 2017-04 as of October 1, 2018.

Recently Issued Accounting Pronouncements

Financial Instruments

In June 2016, the FASB issued ASU 2016-13, “Measurement of Credit Losses on Financial Instruments” (“ASU 2016-13”). The primary impact of ASU 2016-13 for us is a change in the model for the recognition of credit losses related to our financial instruments from an incurred loss model, which recognized credit losses only if it was probable that a loss had been incurred, to an expected loss model, which requires our management team to estimate the total credit losses expected on the portfolio of financial instruments. We are currently reviewing the requirements of the standard and evaluating the impact on our consolidated financial statements.
    
We are required to adopt the provisions of ASU 2016-13 effective January 1, 2020, but could elect to early adopt the provisions as of January 1, 2019. We expect to adopt ASU 2016-13 on January 1, 2020 and recognize the impacts through a cumulative adjustment to retained earnings as of the date of adoption.

Leases

In February 2016, the FASB issued ASU 2016-02, “Leases” (“ASU 2016-02”), and associated ASUs related to ASU 842, Leases, which require organizations that lease assets to recognize on the balance sheet the assets and liabilities for the rights and obligations created by those leases. In addition, the new guidance will require disclosures to help investors and other financial statement users better understand the amount, timing and uncertainty of cash flows arising from leases. For leases where we are a lessee, the presentation and measurement of the assets and liabilities will depend on each lease’s classification as either a finance or operating lease. For leases where we are a lessor, the accounting remains largely unchanged from current U.S. GAAP but does contain some targeted improvements to align with the new revenue recognition guidance issued in 2014 (ASC 606). The new standard is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2018.

We have a cross-functional team in place to evaluate and implement the new guidance and we have substantially completed the implementation of third-party software solutions to facilitate compliance with accounting and reporting requirements. The team continues to review existing lease arrangements and has collected and loaded a significant portion of our lease portfolio into the software. We continue to enhance accounting systems and update business processes and controls related to the new guidance for leases. Collectively, these activities are expected to facilitate our ability to meet the new accounting and disclosure requirements upon adoption in the first quarter of 2019.

ASU 2016-02 requires a modified retrospective transition approach, applying the new standard to all leases existing at the date of initial adoption. An entity may choose to use either (1) the effective date or (2) the beginning of the earliest comparative period presented in the financial statements at the date of initial application. We will apply the transition requirements at the January 1, 2019 effective date by showing a cumulative effect adjustment in the first quarter of 2019, rather than restating any prior periods. In addition, we will elect the package of practical expedients permitted under the transition guidance, which does not require reassessment of prior conclusions related to contracts containing a lease, lease classification and initial direct lease costs. As an accounting policy election, we will exclude short-term leases (term of 12 months or less) from the balance sheet presentation and will account for non-lease and lease components in a contract as a single lease component for most asset classes.

We are in the process of completing our adoption of ASU 2016-02, including reviewing our lease portfolio, completing the implementation and testing of the third-party software solution and exercising internal controls over adoption and implementation of ASU 2016-02. Therefore, the estimated impact on our consolidated balance sheet cannot currently be determined. However, we expect the adoption of ASU 2016-02 will have a material impact on our consolidated balance sheet through the recognition of right of use assets and lease liabilities for our operating leases. The impact to our consolidated statements of operations and consolidated statements of cash flows is not expected to be material. We believe the new standard will have no impact on our debt covenant compliance under our current agreements.
v3.19.1
Goodwill, Customer Relationships and Other Intangible Assets (Tables)
12 Months Ended
Dec. 31, 2018
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of goodwill, customer relationships and other intangible assets
Goodwill, customer relationships and other intangible assets consisted of the following:
 
As of December 31,
 
2018
 
2017
 
(Dollars in millions)
Goodwill
$
9,360

 
9,360

Customer relationships, less accumulated amortization of $4,806 and $4,337
$
893

 
1,362

Other intangible assets subject to amortization:
 
 
 
Capitalized software, less accumulated amortization of $1,712 and $1,619
$
311

 
379

Summary of amortization expense
Total amortization expense for intangible assets was as follows:
 
Years Ended December 31,
 
2018
 
2017
 
2016
 
(Dollars in millions)
Amortization expense for intangible assets
$
581

 
671

 
767

Schedule of estimated amortization expense for intangible assets
We estimate that total amortization expense for intangible assets for the years ending December 31, 2019 through 2023 will be as follows:
 
(Dollars in millions)
Year ending December 31,
 
2019
$
517

2020
453

2021
143

2022
39

2023
27

v3.19.1
Revenue Recognition (Tables)
12 Months Ended
Dec. 31, 2018
Revenue from Contract with Customer [Abstract]  
Schedule of adoption of ASC 606
The following tables present our reported results under ASC 606 and a reconciliation to results using the historical accounting method:
 
Year Ended December 31, 2018
 
Reported Balances
 
Impact of ASC 606
 
ASC 605
Historical Adjusted Amount
 
(Dollars in millions)
Operating revenue
$
8,493

 
6

 
8,499

Cost of services and products (exclusive of depreciation and amortization)
2,767

 
17

 
2,784

Selling, general and administrative
799

 

 
799

Income tax expense
494

 
(3
)
 
491

Net income
1,665

 
(8
)
 
1,657


The following table presents a reconciliation of certain consolidated balance sheet captions under ASC 606 to the balance sheet results using the historical accounting method:
 
As of December 31, 2018
 
Reported Balances
 
Impact of ASC 606
 
ASC 605
Historical Adjusted Balances
 
(Dollars in millions)
Other current assets
$
147

 
(119
)
 
28

Other long-term assets, net
96

 
(54
)
 
42

Deferred revenue
303

 
(13
)
 
290

Deferred income taxes, net
1,098

 
(53
)
 
1,045

Other long-term liabilities
547

 
42

 
589

Accumulated deficit
(182
)
 
(149
)
 
(331
)
Schedule of disaggregated revenue by service offering
The following tables provide disaggregation of revenue from contracts with customers based on service offerings for the year ended December 31, 2018. It also shows the amount of revenue that is not subject to ASC 606, but is instead governed by other accounting standards.
 
Year Ended December 31, 2018
 
Total Revenue
 
Adjustments for Non-ASC 606 Revenue (7)
 
Total Revenue from Contracts with Customers
 
(Dollars in millions)
IP and data services (1)
$
616

 

 
616

Transport and infrastructure (2)
2,926

 
(321
)
 
2,605

Voice and collaboration (3)
1,800

 

 
1,800

IT and managed services (4)
6

 

 
6

Regulatory revenue (5)
210

 
(210
)
 

Affiliate revenue (6)
2,935

 

 
2,935

Total revenue
$
8,493

 
(531
)
 
7,962

 
 
 
 
 
 
Timing of revenue
 
 
 
 
 
Goods and services transferred at a point in time
 
 
 
 
$
69

Services performed over time
 
 
 
 
7,893

Total revenue from contracts with customers
 
 
 
 
$
7,962

(1
)
Includes primarily VPN data networks, Ethernet, IP and other ancillary services
(2
)
Includes primarily broadband, private line (including business data services) and other ancillary services.
(3
)
Includes local voice, including wholesale voice, and other ancillary services.
(4
)
Includes IT services and managed services revenue.
(5
)
Includes CAF II and federal and state USF support revenue.
(6
)
Includes telecommunications and data services we bill to our affiliates.
(7
)
Includes regulatory revenue, lease revenue, sublease rental income, which are not within the scope of ASC 606.
Schedule of customer receivables and contract balances
The following table provides balances of customer receivables, contract assets and contract liabilities as of December 31, 2018 and January 1, 2018:
 
December 31, 2018
 
January 1, 2018
 
(Dollars in millions)
Customer receivables (1)
$
518

 
631

Contract liabilities
207

 
238

Contract assets
64

 
68

(1)
Gross customer receivables of $554 million and $669 million, net of allowance for doubtful accounts of $36 million and $38 million, at December 31, 2018 and January 1, 2018, respectively.
The following table provides information about revenue recognized for the year ended December 31, 2018:
 
(Dollars in millions)
Revenue recognized in the period from:
 
Amounts included in contract liability at the beginning of the period (January 1, 2018)
$
42

Performance obligations satisfied during 2018

Schedule of contract costs
The following table provides changes in our contract acquisition costs and fulfillment costs:
 
Year Ended December 31, 2018
 
Acquisition Costs
 
Fulfillment Costs
 
(Dollars in millions)
Beginning of period balance
$
91

 
61

Costs incurred
62

 
27

Amortization
(63
)
 
(31
)
End of period balance
$
90

 
57

v3.19.1
Long-Term Debt and Revolving Promissory Note (Tables)
12 Months Ended
Dec. 31, 2018
Debt Disclosure [Abstract]  
Schedule of long-term debt, including unamortized discounts and premiums
Long-term debt, including unamortized premiums and discounts, unamortized debt issuance costs and note payable-affiliate, were as follows:
 
 
 
 
 
As of December 31,
 
Interest Rates
 
Maturities
 
2018
 
2017
 
 
 
 
 
(Dollars in millions)
Senior notes
6.125% - 7.750%
 
2021 - 2057
 
$
5,956

 
7,294

Term loan
4.530%
 
2025
 
100

 
100

Capital lease and other obligations
Various
 
Various
 
21

 
36

Unamortized (discounts) premiums, net
 
 
 
 
(1
)
 
1

Unamortized debt issuance costs
 
 
 
 
(117
)
 
(150
)
Total long-term debt
 
 
 
 
5,959

 
7,281

Less current maturities
 
 
 
 
(11
)
 
(17
)
Long-term debt, excluding current maturities
 
 
 
 
$
5,948

 
7,264

Note payable-affiliate
5.860%
 
2022
 
$
1,008

 
965


Schedule of aggregate maturities of the entity's long-term debt (excluding unamortized premiums, discounts, and other)
Set forth below is the aggregate principal amount of our long-term debt (excluding unamortized premiums and discounts and unamortized debt issuance costs and excluding note payable-affiliate) maturing during the following years:
 
(Dollars in millions)(1)
2019
$
11

2020
5

2021
951

2022

2023
1

2024 and thereafter
5,109

Total long-term debt
$
6,077

_______________________________________________________________________________
(1) Actual principal paid in any year may differ due to the possible future refinancing of outstanding debt or the issuance of new debt.
Schedule of amount of gross interest expense, net of capitalized interest and interest expense (income)-affiliates
Interest expense includes interest on total long-term debt. The following table presents the amount of gross interest expense, net of capitalized interest and interest expense-affiliates, net:
 
Years Ended December 31,
 
2018
 
2017
 
2016
 
(Dollars in millions)
Interest expense:
 
 
 
 
 
Gross interest expense
$
472

 
497

 
497

Capitalized interest
(24
)
 
(32
)
 
(19
)
Total interest expense
$
448

 
465

 
478

Interest expense-affiliates, net
$
57

 
63

 
59

v3.19.1
Accounts Receivable (Tables)
12 Months Ended
Dec. 31, 2018
Receivables [Abstract]  
Schedule of the entity's accounts receivable balances
The following table presents details of our accounts receivable balances:
 
As of December 31,
 
2018
 
2017
 
(Dollars in millions)
Trade and purchased receivables
$
491

 
591

Earned and unbilled receivables
92

 
99

Other
4

 
3

Total accounts receivable
587

 
693

Less: allowance for doubtful accounts
(41
)
 
(47
)
Accounts receivable, less allowance
$
546

 
646

Schedule of the entity's allowance for doubtful accounts
The following table presents details of our allowance for doubtful accounts:
 
Beginning
Balance
 
Additions
 
Deductions
 
Ending
Balance
 
(Dollars in millions)
2018
$
47

 
60

 
(66
)
 
41

2017
$
53

 
74

 
(80
)
 
47

2016
$
47

 
80

 
(74
)
 
53

v3.19.1
Property, Plant and Equipment (Tables)
12 Months Ended
Dec. 31, 2018
Property, Plant and Equipment [Abstract]  
Schedule of net property, plant and equipment
Net property, plant and equipment is composed of the following:
 
Depreciable
Lives
 
As of December 31,
 
 
2018
 
2017
 
 
 
(Dollars in millions)
Property, plant and equipment:
 
 
 
 
 
Land
N/A
 
$
332

 
333

Fiber, conduit and other outside plant(1)
15-45 years
 
7,171

 
6,639

Central office and other network electronics(2)
7-10 years
 
4,361

 
4,250

Support assets(3)
5-30 years
 
2,656

 
2,620

Construction in progress(4)
N/A
 
508

 
474

Gross property, plant and equipment
 
 
15,028

 
14,316

Accumulated depreciation
 
 
(6,951
)
 
(6,392
)
Net property, plant and equipment
 
 
$
8,077

 
7,924

_______________________________________________________________________________
(1)
Fiber, conduit and other outside plant consists of fiber and metallic cable, conduit, poles and other supporting structures.
(2)
Central office and other network electronics consists of circuit and packet switches, routers, transmission electronics and electronics providing service to customers.
(3)
Support assets consist of buildings, computers and other administrative and support equipment.
(4)
Construction in progress includes inventory held for construction and property of the aforementioned categories that has not been placed in service as it is still under construction.
v3.19.1
Severance (Tables)
12 Months Ended
Dec. 31, 2018
Restructuring and Related Activities [Abstract]  
Schedule of changes in accrued liability for severance expenses
Changes in our accrued liability for severance expenses were as follows:
 
Severance
 
(Dollars in millions)
Balance at December 31, 2016
$
52

Accrued to expense
14

Payments, net
(58
)
Balance at December 31, 2017
8

Accrued to expense
85

Payments, net
(60
)
Balance at December 31, 2018
$
33

v3.19.1
Fair Value Disclosure (Tables)
12 Months Ended
Dec. 31, 2018
Fair Value Disclosures [Abstract]  
Schedule of the three input levels in the hierarchy of fair value measurements
The three input levels in the hierarchy of fair value measurements are defined by the FASB generally as follows:
Input Level
 
Description of Input
 
 
 
Level 1
 
Observable inputs such as quoted market prices in active markets.
Level 2
 
Inputs other than quoted prices in active markets that are either directly or indirectly observable.
Level 3
 
Unobservable inputs in which little or no market data exists.
Schedule of carrying amounts and estimated fair values of long-term debt, excluding capital lease obligations, and input levels to determine fair values
The following table presents the carrying amounts and estimated fair values of our long-term debt, excluding capital lease and other obligations, as well as the input levels used to determine the fair values:
 
 
 
As of December 31, 2018
 
As of December 31, 2017
 
Input
Level
 
Carrying
Amount
 
Fair
Value
 
Carrying
Amount
 
Fair
Value
 
 
 
(Dollars in millions)
Liabilities-Long-term debt (excluding capital lease and other obligations)
2
 
$
5,938

 
5,118

 
7,245

 
7,080

v3.19.1
Income Taxes (Tables)
12 Months Ended
Dec. 31, 2018
Income Tax Disclosure [Abstract]  
Schedule of Unrecognized Tax Benefits Roll Forward [Table Text Block]
A reconciliation of the change in our gross unrecognized tax benefits (excluding both interest and any related federal benefit) from January 1 to December 31 for 2018 and 2017 are as follows:
 
2018
 
2017
 
(Dollars in millions)
Unrecognized tax benefits at December 31, 2017
$

 

Increase due to tax positions taken in a prior year
433

 

Unrecognized tax benefits at December 31, 2018
$
433

 

Schedule of components of the income tax expense from continuing operations
The components of the income tax expense (benefit) from continuing operations are as follows:

Years Ended December 31,

2018
 
2017
 
2016

(Dollars in millions)
Income tax expense (benefit):





Current:





Federal and foreign
$
(39
)

777

 
686

State and local
31


130

 
115

Total current
(8
)

907


801

Deferred:





Federal and foreign
408


(736
)
 
(103
)
State and local
94


(37
)
 
(20
)
Total deferred
502


(773
)

(123
)
Income tax expense (benefit)
$
494


134


678

Schedule of effective income tax rate for continuing operations that differs from the statutory tax rate
The effective income tax rate for continuing operations differs from the statutory tax rate as follows:
 
Years Ended December 31,
 
2018
 
2017
 
2016
 
(in percent)
Effective income tax rate:
 
 
 
 
 
Federal statutory income tax rate
21.0
 %
 
35.0
 %
 
35.0
%
State income taxes-net of federal effect
6.1
 %
 
3.4
 %
 
3.5
%
Tax reform
 %
 
(31.0
)%
 
%
Accounting method changes
(3.9
)%
 
 %
 
%
Other
(0.3
)%
 
0.1
 %
 
%
Effective income tax rate
22.9
 %
 
7.5
 %
 
38.5
%
Schedule of components of the deferred tax assets and liabilities
The tax effects of temporary differences that gave rise to significant portions of the deferred tax assets and deferred tax liabilities were as follows:
 
As of December 31,
 
2018
 
2017
 
(Dollars in millions)
Deferred tax assets and liabilities:
 
 
 
Deferred tax liabilities:
 
 
 
Property, plant and equipment
$
(1,026
)
 
(933
)
Intangibles assets
(419
)
 
(553
)
Total deferred tax liabilities
(1,445
)
 
(1,486
)
Deferred tax assets:
 
 
 
Payable to affiliate due to post-retirement benefit plan participation
297

 
366

Other
58

 
127

Gross deferred tax assets
355

 
493

Less valuation allowance on deferred tax assets
(8
)
 
(8
)
Net deferred tax assets
347

 
485

Net deferred tax liabilities
$
(1,098
)
 
(1,001
)
v3.19.1
Products and Services Revenues (Tables)
12 Months Ended
Dec. 31, 2018
Segment Reporting [Abstract]  
Schedule of operating revenues by products and services
Our operating revenue for our products and services consisted of the following categories for the years ended December 31, 2018, 2017 and 2016:
 
Years Ended December 31,
 
2018
 
2017
 
2016
 
(Dollars in millions)
IP and Data Services
$
616

 
634

 
667

Transport and Infrastructure
2,926

 
3,006

 
3,109

Voice and Collaboration
1,800

 
1,980

 
2,252

IT and Managed Services
6

 

 
2

Regulatory Services
210

 
211

 
217

Affiliate Services
2,935

 
2,719

 
2,663

Total operating revenue
$
8,493

 
8,550

 
8,910

v3.19.1
Quarterly Financial Data (Unaudited) (Tables)
12 Months Ended
Dec. 31, 2018
Quarterly Financial Information Disclosure [Abstract]  
Schedule of quarterly financial information
 
First
Quarter
 
Second
Quarter
 
Third
Quarter
 
Fourth
Quarter
 
Total
 
(Dollars in millions)
2018
 
 
 
 
 
 
 
 
 
Operating revenue
$
2,130

 
2,101

 
2,149

 
2,113

 
8,493

Operating income
632

 
626

 
717

 
685

 
2,660

Income tax expense
130

 
81

 
111

 
172

 
494

Net income
380

 
427

 
453

 
405

 
1,665

 
First
Quarter
 
Second
Quarter
 
Third
Quarter
 
Fourth
Quarter
 
Total
 
(Dollars in millions)
2017
 
 
 
 
 
 
 
 
 
Operating revenue
$
2,162

 
2,133

 
2,141

 
2,114

 
8,550

Operating income
580

 
573

 
560

 
600

 
2,313

Income tax expense (benefit)
174

 
170

 
168

 
(378
)
 
134

Net income
278

 
268

 
265

 
846

 
1,657

v3.19.1
Commitments, Contingencies and Other Items (Tables)
12 Months Ended
Dec. 31, 2018
Commitments and Contingencies Disclosure [Abstract]  
Summary of the entity's capital lease activity
The tables below summarize our capital lease activity:
 
Years Ended December 31,
 
2018
 
2017
 
2016
 
(Dollars in millions)
Assets acquired through capital leases
$
2

 
19

 
10

Depreciation expense
14

 
9

 
5

Cash payments towards capital leases
12

 
8

 
6

 
As of December 31,
 
2018
 
2017
 
(Dollars in millions)
Assets included in property, plant and equipment
$
50

 
57

Accumulated depreciation
28

 
24

Schedule of future annual minimum payments under capital lease
The future annual minimum payments under capital lease arrangements as of December 31, 2018 were as follows:
 
Future Minimum
Payments
 
(Dollars in millions)
Capital lease obligations:
 
2019
$
10

2020
6

2021
2

2022
1

2023
1

2024 and thereafter
4

Total minimum payments
24

Less: amount representing interest and executory costs
(5
)
Present value of minimum payments
19

Less: current portion
(12
)
Long-term portion
$
7

Schedule of future minimum receipts and future minimum payments under operating leases
At December 31, 2018, our future rental commitments for Right-of-Way agreements and operating leases were as follows:
 
Right-of-Way Agreements
Operating Leases
Total
 
(Dollars in millions)
2019
$
19

$
35

$
54

2020
20

28

48

2021
20

27

47

2022
20

23

43

2023
19

19

38

2024 and thereafter
102

32

134

Total future minimum payments(1)
$
200

$
164

$
364

_______________________________________________________________________________

(1)
Minimum payments have not been reduced by minimum sublease rentals of $22 million due in the future under non-cancelable subleases.
v3.19.1
Other Financial Information (Tables)
12 Months Ended
Dec. 31, 2018
Additional Financial Information Disclosure [Abstract]  
Schedule of other current assets
The following table presents details of other current assets in our consolidated balance sheets:
 
As of December 31,
 
2018
 
2017
 
(Dollars in millions)
Prepaid expenses
$
37

 
42

Contract acquisition costs
52

 

Contract fulfillment costs
27

 
49

Other
31

 
7

Total other current assets
$
147

 
98

v3.19.1
Stockholder's Equity (Tables)
12 Months Ended
Dec. 31, 2018
Stockholders' Equity Note [Abstract]  
Schedule of cash dividends declared
We declared the following cash dividend to QSC:
 
Years Ended December 31,
 
2018
 
2017
 
2016
 
(Dollars in millions)
Cash dividend declared to QSC
$
1,275

 
1,000

 
1,300

Cash dividend paid to QSC
1,275

 
1,000

 
1,300



v3.19.1
Background and Summary of Significant Accounting Policies - Additional Information (Details)
$ in Millions
12 Months Ended
Dec. 31, 2018
USD ($)
state
Dec. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Dec. 31, 2015
Deferred Revenue Arrangement [Line Items]        
Number of states in which entity operates | state 14      
Advertising Costs        
Advertising expense $ 58 $ 139 $ 91  
Accounts Receivable and Allowance for Doubtful Accounts        
Threshold for determining accounts receivable as past due, days outstanding 30 days      
Minimum        
Revenue Recognition        
Contract term 1 year      
Customer relationship period for revenue recognition 10 years      
Maximum        
Revenue Recognition        
Contract term 7 years      
Customer relationship period for revenue recognition 20 years      
Qwest Communications International, Inc.        
Affiliate Transactions        
Description of related party transaction       In 2015, we agreed to a plan to settle the outstanding affiliate obligations, net balance with QCII over a 30 year term. Under the plan, payments are scheduled to be made on a monthly basis.
Pension, Supplemental and Other Postretirement Benefit Plans | Qwest Communications International, Inc.        
Affiliate Transactions        
Repayments on affiliate obligation $ 87 87    
Consumer Customers | Average        
Revenue Recognition        
Customer life 30 months      
Business Customer        
Revenue Recognition        
Customer life 49 months      
Business Customer | Minimum        
Revenue Recognition        
Customer life 49 months      
Retained Earnings        
Affiliate Transactions        
Cumulative effect of ASU 2014-09 $ 141 0 0  
Cumulative net effect of adoption of ASU 2014-09, tax 49 $ 0 $ 0  
Retained Earnings | Accounting Standards Update 2014-09        
Affiliate Transactions        
Cumulative effect of ASU 2014-09 141      
Cumulative net effect of adoption of ASU 2014-09, tax $ 49      
v3.19.1
Background and Summary of Significant Accounting Policies - Goodwill, Customer Relationships and Other Intangible Assets (Details)
12 Months Ended
Oct. 31, 2017
reporting_unit
Dec. 31, 2018
reporting_unit
segment
Goodwill, Customer Relationships and Other Intangible Assets    
Number of reporting units | reporting_unit 1 1
Number of operating segments | segment   1
Customer relationships    
Goodwill, Customer Relationships and Other Intangible Assets    
Finite-lived intangible assets, maximum useful life   10 years
Capitalized software    
Goodwill, Customer Relationships and Other Intangible Assets    
Finite-lived intangible assets, maximum useful life   7 years
v3.19.1
Goodwill, Customer Relationships and Other Intangible Assets (Details)
$ in Millions
12 Months Ended
Oct. 31, 2017
reporting_unit
Dec. 31, 2018
USD ($)
reporting_unit
Dec. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Finite-Lived Intangible Assets [Line Items]        
Goodwill   $ 9,360 $ 9,360  
Gross carrying amounts of goodwill, customer relationships and other intangible assets   17,082    
Amortization expense for intangible assets   581 671 $ 767
Estimated amortization expense for intangible assets        
2019   517    
2020   453    
2021   143    
2022   39    
2023   $ 27    
Number of reporting units | reporting_unit 1 1    
Customer relationships        
Finite-Lived Intangible Assets [Line Items]        
Finite-lived intangible assets, net   $ 893 1,362  
Accumulated amortization   4,806 4,337  
Capitalized software        
Finite-Lived Intangible Assets [Line Items]        
Finite-lived intangible assets, net   311 379  
Accumulated amortization   $ 1,712 $ 1,619  
v3.19.1
Revenue Recognition - Comparative Results (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Income Statement [Abstract]                      
Operating revenue $ 2,113 $ 2,149 $ 2,101 $ 2,130 $ 2,114 $ 2,141 $ 2,133 $ 2,162 $ 8,493 $ 8,550 $ 8,910
Cost of services and products (exclusive of depreciation and amortization)                 2,767 2,881 2,934
Selling, general and administrative                 799 925 1,020
Income tax expense 172 $ 111 $ 81 $ 130 (378) $ 168 $ 170 $ 174 494 134 $ 678
Net income                 1,665    
Balance Sheet                      
Other current assets 147               147    
Other long-term assets, net 96               96    
Deferred revenue 303               303    
Deferred income taxes, net 1,098       1,001       1,098 1,001  
Other long-term liabilities 547               547    
Accumulated deficit (182)       $ (713)       (182) $ (713)  
ASC 605 Historical Adjusted Amount                      
Income Statement [Abstract]                      
Operating revenue                 8,499    
Cost of services and products (exclusive of depreciation and amortization)                 2,784    
Selling, general and administrative                 799    
Income tax expense                 491    
Net income                 1,657    
Balance Sheet                      
Other current assets 28               28    
Other long-term assets, net 42               42    
Deferred revenue 290               290    
Deferred income taxes, net 1,045               1,045    
Other long-term liabilities 589               589    
Accumulated deficit (331)               (331)    
Accounting Standards Update 2014-09 | Impact of ASC 606                      
Income Statement [Abstract]                      
Operating revenue                 6    
Cost of services and products (exclusive of depreciation and amortization)                 17    
Selling, general and administrative                 0    
Income tax expense                 (3)    
Net income                 (8)    
Balance Sheet                      
Other current assets (119)               (119)    
Other long-term assets, net (54)               (54)    
Deferred revenue (13)               (13)    
Deferred income taxes, net (53)               (53)    
Other long-term liabilities 42               42    
Accumulated deficit $ (149)               $ (149)    
v3.19.1
Revenue Recognition - Disaggregation of revenue (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Disaggregation of Revenue [Line Items]                      
Total operating revenue $ 2,113 $ 2,149 $ 2,101 $ 2,130 $ 2,114 $ 2,141 $ 2,133 $ 2,162 $ 8,493 $ 8,550 $ 8,910
Adjustments for Non-ASC 606 Revenue [1]                 (531)    
Total Revenue from Contracts with Customers                 7,962    
Goods and services transferred at a point in time                      
Disaggregation of Revenue [Line Items]                      
Total Revenue from Contracts with Customers                 69    
Services performed over time                      
Disaggregation of Revenue [Line Items]                      
Total Revenue from Contracts with Customers                 7,893    
IP and Data Services                      
Disaggregation of Revenue [Line Items]                      
Total operating revenue                 616 [2] 634 667
Adjustments for Non-ASC 606 Revenue [1],[2]                 0    
Total Revenue from Contracts with Customers [2]                 616    
Transport and Infrastructure                      
Disaggregation of Revenue [Line Items]                      
Total operating revenue                 2,926 [3] 3,006 3,109
Adjustments for Non-ASC 606 Revenue [1],[3]                 (321)    
Total Revenue from Contracts with Customers [3]                 2,605    
Voice and Collaboration                      
Disaggregation of Revenue [Line Items]                      
Total operating revenue                 1,800 [4] 1,980 2,252
Adjustments for Non-ASC 606 Revenue [1],[4]                 0    
Total Revenue from Contracts with Customers [4]                 1,800    
IT and Managed Services                      
Disaggregation of Revenue [Line Items]                      
Total operating revenue                 6 [5] 0 2
Adjustments for Non-ASC 606 Revenue [1],[5]                 0    
Total Revenue from Contracts with Customers [5]                 6    
Regulatory Services                      
Disaggregation of Revenue [Line Items]                      
Total operating revenue                 210 [6] 211 217
Adjustments for Non-ASC 606 Revenue [1],[6]                 (210)    
Total Revenue from Contracts with Customers [6]                 0    
Affiliate revenue                      
Disaggregation of Revenue [Line Items]                      
Total operating revenue                 2,935 [7] $ 2,719 $ 2,663
Adjustments for Non-ASC 606 Revenue [1],[7]                 0    
Total Revenue from Contracts with Customers [7]                 $ 2,935    
[1] Includes regulatory revenue, lease revenue, sublease rental income, which are not within the scope of ASC 606.
[2] Includes primarily VPN data networks, Ethernet, IP and other ancillary services
[3] Includes primarily broadband, private line (including business data services) and other ancillary services.
[4] Includes local voice, including wholesale voice, and other ancillary services.
[5] Includes IT services and managed services revenue.
[6] Includes CAF II and federal and state USF support revenue.
[7] Includes telecommunications and data services we bill to our affiliates.
v3.19.1
Revenue Recognition - Additional Information (Details)
$ in Millions
12 Months Ended
Dec. 31, 2018
USD ($)
Disaggregation of Revenue [Line Items]  
Performance obligation, amount $ 191
Business Customer  
Disaggregation of Revenue [Line Items]  
Customer life 49 months
Minimum  
Disaggregation of Revenue [Line Items]  
Contract term 1 year
Minimum | Business Customer  
Disaggregation of Revenue [Line Items]  
Customer life 49 months
Maximum  
Disaggregation of Revenue [Line Items]  
Contract term 7 years
Average | Consumer Customers  
Disaggregation of Revenue [Line Items]  
Customer life 30 months
v3.19.1
Revenue Recognition - Customer Receivables and Contract Balances (Details) - USD ($)
$ in Millions
Dec. 31, 2018
Jan. 01, 2018
Revenue from Contract with Customer [Abstract]    
Customer receivables $ 518 $ 631
Contract liabilities 207 238
Contract assets 64 68
Gross customer receivables 554 669
Allowance for doubtful accounts $ 36 $ 38
v3.19.1
Revenue Recognition - Recognized Revenue (Details)
$ in Millions
12 Months Ended
Dec. 31, 2018
USD ($)
Revenue from Contract with Customer [Abstract]  
Amounts included in contract liability at the beginning of the period (January 1, 2018) $ 42
Performance obligations satisfied during 2018 $ 0
v3.19.1
Revenue Recognition - Performance Obligations (Details) - Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-01-01
Dec. 31, 2018
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Performance obligation, percentage 100.00%
Performance obligation, period 3 years
v3.19.1
Revenue Recognition - Contract Costs (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Acquisition Costs    
Capitalized Contract Cost [Line Items]    
Beginning of period balance $ 90 $ 91
Costs incurred 62  
Amortization (63)  
End of period balance 90  
Fulfillment Costs    
Capitalized Contract Cost [Line Items]    
Beginning of period balance 57 $ 61
Costs incurred 27  
Amortization (31)  
End of period balance $ 57  
v3.19.1
Long-Term Debt and Revolving Promissory Note - Schedule of Long-Term Debt (Details) - USD ($)
$ in Millions
Dec. 31, 2018
Dec. 31, 2017
Long-term debt    
Long-term debt, gross $ 6,077  
Capital lease and other obligations 21 $ 36
Unamortized (discounts) premiums, net (1) 1
Unamortized debt issuance costs (117) (150)
Total long-term debt 5,959 7,281
Less current maturities (11) (17)
Long-term debt, excluding current maturities 5,948 7,264
Revolving promissory note    
Note payable - affiliate 1,008 965
Qwest Corporation | Senior notes    
Long-term debt    
Long-term debt, gross $ 5,956 7,294
Qwest Corporation | Senior notes | Minimum    
Long-term debt    
Interest rate, stated percentage (as a percent) 6.125%  
Qwest Corporation | Senior notes | Maximum    
Long-term debt    
Interest rate, stated percentage (as a percent) 7.75%  
Qwest Corporation | Term loan    
Long-term debt    
Long-term debt, gross $ 100 100
Interest rate, stated percentage (as a percent) 4.53%  
Qwest Corporation | Revolving promissory note | CenturyLink, Inc. affiliate    
Revolving promissory note    
Short-term debt, weighted average interest rate (as a percent) 5.86%  
Note payable - affiliate $ 1,008 $ 965
v3.19.1
Long-Term Debt and Revolving Promissory Note - Additional Information (Details)
12 Months Ended
May 05, 2017
USD ($)
Apr. 27, 2017
USD ($)
Feb. 20, 2015
USD ($)
Dec. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Sep. 30, 2017
USD ($)
Apr. 18, 2012
USD ($)
Debt instruments                
Long-term debt, gross       $ 6,077,000,000        
Note payable - affiliate       1,008,000,000 $ 965,000,000      
Interest       55,000,000 77,000,000      
Net loss on early retirement of debt       30,000,000 5,000,000 $ 27,000,000    
Amount of gross interest expense, net of capitalized interest and interest expense - affiliates                
Gross interest expense       472,000,000 497,000,000 497,000,000    
Capitalized interest       (24,000,000) (32,000,000) (19,000,000)    
Total interest expense       448,000,000 465,000,000 478,000,000    
Interest expense-affiliates, net       57,000,000 63,000,000 $ 59,000,000    
Qwest Corporation | Senior notes                
Debt instruments                
Long-term debt, gross       5,956,000,000 7,294,000,000      
Debt retired       $ 1,300,000,000        
Qwest Corporation | Senior notes | Minimum                
Debt instruments                
Interest rate, stated percentage (as a percent)       6.125%        
Qwest Corporation | Senior notes | Maximum                
Debt instruments                
Interest rate, stated percentage (as a percent)       7.75%        
Qwest Corporation | Term loan                
Debt instruments                
Interest rate, stated percentage (as a percent)       4.53%        
Long-term debt, gross       $ 100,000,000 100,000,000      
Qwest Corporation | 6.75% Notes due 2057 | Senior notes                
Debt instruments                
Face amount of debt instrument $ 85,000,000 $ 575,000,000            
Interest rate, stated percentage (as a percent)   6.75%            
Net proceeds from issuance of debt $ 638,000,000              
Qwest Corporation | 6.75% Notes due 2057 | Senior notes | Debt instrument, redemption period one                
Debt instruments                
Debt instrument redemption description   redeemed by Qwest Corporation, in whole or in part, on or after June 15, 2022, at a redemption price equal to 100% of the principal amount            
Qwest Corporation | 7.5% Notes due 2051 | Senior notes                
Debt instruments                
Interest rate, stated percentage (as a percent)       7.50%        
Repayments of debt       $ 164,000,000        
Qwest Corporation | 7.0% Notes due 2052 | Senior notes                
Debt instruments                
Interest rate, stated percentage (as a percent)       7.00%        
Repayments of debt       $ 925,000,000        
Qwest Corporation | 7.25% Notes due 2035 | Senior notes                
Debt instruments                
Interest rate, stated percentage (as a percent)       7.25%        
Repayments of debt       $ 250,000,000        
Net loss on early retirement of debt       34,000,000        
Qwest Corporation | 7.5% Notes due 2051 | Senior notes                
Debt instruments                
Face amount of debt instrument         $ 288,000,000      
Interest rate, stated percentage (as a percent)         7.50%      
Repurchased face amount of Senior notes         $ 125,000,000      
Qwest Corporation | 6.5% Notes due 2017 | Senior notes                
Debt instruments                
Interest rate, stated percentage (as a percent)         6.50%      
Repurchased face amount of Senior notes         $ 500,000,000      
Qwest Corporation | Term Loan | Term loan                
Debt instruments                
Face amount of debt instrument     $ 100,000,000          
Long-term debt, gross       $ 100,000,000 100,000,000      
Term Loan covenant Debt to EBITDA Ratio       2.85        
Qwest Corporation | Term Loan | Term loan | Minimum | London Interbank Offered Rate (LIBOR)                
Debt instruments                
Interest rate margin (as a percent)     1.50%          
Qwest Corporation | Term Loan | Term loan | Minimum | Base Rate                
Debt instruments                
Interest rate margin (as a percent)     0.50%          
Qwest Corporation | Term Loan | Term loan | Maximum | London Interbank Offered Rate (LIBOR)                
Debt instruments                
Interest rate margin (as a percent)     2.50%          
Qwest Corporation | Term Loan | Term loan | Maximum | Base Rate                
Debt instruments                
Interest rate margin (as a percent)     1.50%          
CenturyLink, Inc. affiliate | Qwest Corporation | Revolving promissory note                
Debt instruments                
Face amount of debt instrument             $ 965,167,112.85  
Maximum borrowing capacity               $ 1,000,000,000
Note payable - affiliate       $ 1,008,000,000 $ 965,000,000      
Short-term debt, weighted average interest rate (as a percent)       5.86%        
Interest       $ 30,000,000        
Amount of gross interest expense, net of capitalized interest and interest expense - affiliates                
Capitalized interest       $ (43,000,000)        
v3.19.1
Long-Term Debt and Revolving Promissory Note - Schedule of Debt Maturity (Details)
$ in Millions
Dec. 31, 2018
USD ($)
Maturities of long-term debt (excluding unamortized premiums and discounts and unamortized debt issuance costs and other and excluding note payable-affiliate)  
2019 $ 11
2020 5
2021 951
2022 0
2023 1
2024 and thereafter 5,109
Total long-term debt $ 6,077
v3.19.1
Accounts Receivable (Details) - USD ($)
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2018
Dec. 31, 2017
Accounts receivable          
Other       $ 4,000,000 $ 3,000,000
Total accounts receivable, gross, current       587,000,000 693,000,000
Less: allowance for doubtful accounts $ (47,000,000) $ (53,000,000) $ (47,000,000) (41,000,000) (47,000,000)
Accounts receivable, less allowance       546,000,000 646,000,000
Customer receivable in excess of 10% of accounts receivable       0  
Changes in allowance for doubtful accounts          
Beginning balance 47,000,000 53,000,000 47,000,000    
Additions 60,000,000 74,000,000 80,000,000    
Deductions (66,000,000) (80,000,000) (74,000,000)    
Ending balance $ 41,000,000 $ 47,000,000 $ 53,000,000    
Earned and unbilled receivables          
Accounts receivable          
Total accounts receivable, gross, current       92,000,000 99,000,000
Trade and purchased receivables          
Accounts receivable          
Total accounts receivable, gross, current       $ 491,000,000 $ 591,000,000
v3.19.1
Property, Plant and Equipment (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Property, plant and equipment      
Gross property, plant and equipment $ 15,028 $ 14,316  
Accumulated depreciation (6,951) (6,392)  
Net property, plant and equipment 8,077 7,924  
Depreciation expense 855 912 $ 924
Land      
Property, plant and equipment      
Gross property, plant and equipment 332 333  
Fiber, conduit and other outside plant      
Property, plant and equipment      
Gross property, plant and equipment [1] $ 7,171 6,639  
Fiber, conduit and other outside plant | Minimum      
Property, plant and equipment      
Depreciable lives 15 years    
Fiber, conduit and other outside plant | Maximum      
Property, plant and equipment      
Depreciable lives 45 years    
Central office and other network electronics      
Property, plant and equipment      
Gross property, plant and equipment [2] $ 4,361 4,250  
Central office and other network electronics | Minimum      
Property, plant and equipment      
Depreciable lives 7 years    
Central office and other network electronics | Maximum      
Property, plant and equipment      
Depreciable lives 10 years    
Support assets      
Property, plant and equipment      
Gross property, plant and equipment [3] $ 2,656 2,620  
Support assets | Minimum      
Property, plant and equipment      
Depreciable lives 5 years    
Support assets | Maximum      
Property, plant and equipment      
Depreciable lives 30 years    
Construction in progress      
Property, plant and equipment      
Gross property, plant and equipment [4] $ 508 $ 474  
[1] Fiber, conduit and other outside plant consists of fiber and metallic cable, conduit, poles and other supporting structures.
[2] Central office and other network electronics consists of circuit and packet switches, routers, transmission electronics and electronics providing service to customers.
[3] Support assets consist of buildings, computers and other administrative and support equipment.
[4] Construction in progress includes inventory held for construction and property of the aforementioned categories that has not been placed in service as it is still under construction.
v3.19.1
Severance (Details) - Employee severance - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Restructuring reserve    
Balance at the beginning of the period $ 8 $ 52
Accrued to expense 85 14
Payments, net (60) (58)
Balance at the end of the period $ 33 $ 8
v3.19.1
Employee Benefits - Pension and Post-Retirement Benefits (Details)
$ in Millions
1 Months Ended 12 Months Ended
Jun. 30, 2017
Dec. 31, 2018
USD ($)
Employee
Dec. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Employee Benefits        
Collective bargaining agreements term 3 years      
Collective bargaining arrangement, number of participating unionized employees | Employee   8,400    
Collective bargaining arrangement, number of participating active employees and retirees | Employee   8,400    
CenturyLink, Inc.        
Employee Benefits        
Allocated expenses by parent entities (as a percent)   70.00% 70.00% 70.00%
Pension Plan        
Employee Benefits        
Defined benefit plan, service cost   $ 46 $ 44 $ 45
Pension Plan | CenturyLink, Inc.        
Employee Benefits        
Employer contributions to benefit plan   500 100  
Unfunded status   1,600 2,000  
Post-Retirement Benefit Plan        
Employee Benefits        
Defined benefit plan, service cost   11 12 $ 14
Post-Retirement Benefit Plan | CenturyLink, Inc.        
Employee Benefits        
Unfunded status   $ 3,000 3,400  
Pension, Supplemental and Other Postretirement Benefit Plans | Qwest Communications International, Inc.        
Employee Benefits        
Pension settlement term   30 years    
Repayments on affiliate obligation   $ 87 $ 87  
v3.19.1
Employee Benefits - Health Care and Life Insurance (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Health Care and Life Insurance [Abstract]      
Health care benefit expenses $ 211 $ 204 $ 241
v3.19.1
Employee Benefits - 401(k) Plans (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Pension Plan      
Defined Contribution Plan Disclosure [Line Items]      
Costs recognized for 401(k) Plan $ 45 $ 42 $ 42
v3.19.1
Share-Based Compensation (Details) - Stock compensation plan - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Share-based compensation      
Share based compensation expense $ 24 $ 27 $ 22
Income tax benefit recognized, associated with share-based compensation expense $ 6 $ 7 $ 8
v3.19.1
Fair Value Disclosure (Details) - Fair value, measurements, nonrecurring - Fair value inputs, Level 2 - USD ($)
$ in Millions
Dec. 31, 2018
Dec. 31, 2017
Carrying amount    
Liabilities    
Liabilities-Long-term debt (excluding capital lease and other obligations) $ 5,938 $ 7,245
Fair value    
Liabilities    
Liabilities-Long-term debt (excluding capital lease and other obligations) $ 5,118 $ 7,080
v3.19.1
Income Taxes - Additional Information (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Income Tax Disclosure [Abstract]                      
Valuation Allowance, Deferred Tax Asset, Increase (Decrease), Amount                 $ 435    
Federal income tax rate after enactment of Tax Reform (as a percent)                 21.00%    
Provisional tax benefit, amount                   $ 555  
Liabilities recorded for interest related to uncertain tax positions $ 21       $ 0       $ 21 0  
Unrecognized tax benefits that would impact effective tax rate         0         0  
Current:                      
Federal and foreign                 (39) 777 $ 686
State and local                 31 130 115
Total current                 (8) 907 801
Deferred:                      
Federal and foreign                 408 (736) (103)
State and local                 94 (37) (20)
Total deferred                 502 (773) (123)
Income tax expense (benefit) 172 $ 111 $ 81 $ 130 $ (378) $ 168 $ 170 $ 174 $ 494 $ 134 $ 678
Effective income tax rate:                      
Federal statutory income tax rate (as a percent)         35.00%       21.00% 35.00% 35.00%
State income taxes-net of federal effect (as a percent)                 6.10% 3.40% 3.50%
Tax Reform (as a percent)                 (0.00%) (31.00%) (0.00%)
Accounting method changes (as a percent)                 (3.90%) (0.00%) (0.00%)
Other (as a percent)                 (0.30%) 0.10% 0.00%
Effective income tax rate (as a percent)                 22.90% 7.50% 38.50%
Deferred tax liabilities:                      
Property, plant and equipment (1,026)       $ (933)       $ (1,026) $ (933)  
Intangibles assets (419)       (553)       (419) (553)  
Total deferred tax liabilities (1,445)       (1,486)       (1,445) (1,486)  
Deferred tax assets:                      
Payable to affiliate due to post-retirement benefit plan participation 297       366       297 366  
Other 58       127       58 127  
Gross deferred tax assets 355       493       355 493  
Less valuation allowance on deferred tax assets (8)       (8)       (8) (8)  
Net deferred tax assets 347       485       347 485  
Net deferred tax liabilities $ (1,098)       $ (1,001)       $ (1,098) $ (1,001)  
v3.19.1
Income Taxes - Other Income Tax Information (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Qwest Services Corporation      
Related Party Transaction [Line Items]      
Income taxes paid $ 8 $ 907 $ 801
v3.19.1
Income Taxes Income Taxes - Unrecognized Tax Benefits (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Unrecognized Tax Benefits [Roll Forward]    
Unrecognized tax benefits at December 31, 2017 $ 0 $ 0
Increase due to tax positions taken in a prior year 433 0
Unrecognized tax benefits at December 31, 2018 $ 433 $ 0
v3.19.1
Products and Services Revenues (Details)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2018
USD ($)
Sep. 30, 2018
USD ($)
Jun. 30, 2018
USD ($)
Mar. 31, 2018
USD ($)
Dec. 31, 2017
USD ($)
Sep. 30, 2017
USD ($)
Jun. 30, 2017
USD ($)
Mar. 31, 2017
USD ($)
Dec. 31, 2018
USD ($)
category
segment
Dec. 31, 2017
USD ($)
Dec. 31, 2016
USD ($)
Products and Services Revenues                      
Number of categories of products and services (categories) | category                 6    
Operating revenue $ 2,113 $ 2,149 $ 2,101 $ 2,130 $ 2,114 $ 2,141 $ 2,133 $ 2,162 $ 8,493 $ 8,550 $ 8,910
Taxes and surcharges included in operating revenues and expenses                 $ 124 134 149
Number of reportable segments | segment                 1    
IP and Data Services                      
Products and Services Revenues                      
Operating revenue                 $ 616 [1] 634 667
Transport and Infrastructure                      
Products and Services Revenues                      
Operating revenue                 2,926 [2] 3,006 3,109
Voice and Collaboration                      
Products and Services Revenues                      
Operating revenue                 1,800 [3] 1,980 2,252
IT and Managed Services                      
Products and Services Revenues                      
Operating revenue                 6 [4] 0 2
Regulatory Services                      
Products and Services Revenues                      
Operating revenue                 210 [5] 211 217
Affiliate Services                      
Products and Services Revenues                      
Operating revenue                 $ 2,935 [6] $ 2,719 $ 2,663
[1] Includes primarily VPN data networks, Ethernet, IP and other ancillary services
[2] Includes primarily broadband, private line (including business data services) and other ancillary services.
[3] Includes local voice, including wholesale voice, and other ancillary services.
[4] Includes IT services and managed services revenue.
[5] Includes CAF II and federal and state USF support revenue.
[6] Includes telecommunications and data services we bill to our affiliates.
v3.19.1
Quarterly Financial Data (Unaudited) (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Dec. 31, 2018
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Dec. 31, 2017
Sep. 30, 2017
Jun. 30, 2017
Mar. 31, 2017
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Quarterly Financial Information Disclosure [Abstract]                      
Operating revenue $ 2,113 $ 2,149 $ 2,101 $ 2,130 $ 2,114 $ 2,141 $ 2,133 $ 2,162 $ 8,493 $ 8,550 $ 8,910
Operating income 685 717 626 632 600 560 573 580 2,660 2,313 2,324
Income tax expense 172 111 81 130 (378) 168 170 174 494 134 678
Net income $ 405 $ 453 $ 427 $ 380 $ 846 $ 265 $ 268 $ 278 $ 1,665 1,657 $ 1,085
Provisional tax benefit, amount                   $ 555  
Federal statutory income tax rate (as a percent)         35.00%       21.00% 35.00% 35.00%
Federal income tax rate after enactment of Tax Reform (as a percent)                 21.00%    
v3.19.1
Commitments, Contingencies and Other Items - Additional Information (Details)
$ in Thousands
9 Months Ended 12 Months Ended
Dec. 31, 2018
USD ($)
lawsuit
Dec. 31, 2018
USD ($)
patent
lawsuit
Loss Contingencies [Line Items]    
Estimated litigation liability | $ $ 17,000 $ 17,000
Number of patents allegedly Infringed, minimum | patent   1
Unfavorable regulatory action    
Loss Contingencies [Line Items]    
Maximum possible loss per proceeding | $ $ 100 $ 100
Interexchange Carriers    
Loss Contingencies [Line Items]    
Number of lawsuits (approximately) | lawsuit 100 100
Louisiana State Court    
Loss Contingencies [Line Items]    
New claims filed | lawsuit 2  
v3.19.1
Commitments, Contingencies and Other Items - Capital Leases (Details) - USD ($)
$ in Millions
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Leases, Capital      
Assets acquired through capital leases $ 2 $ 19 $ 10
Depreciation expense 14 9 5
Cash payments towards capital leases 12 8 $ 6
Assets included in property, plant and equipment 50 57  
Accumulated depreciation 28 $ 24  
Capital lease obligations:      
2019 10    
2020 6    
2021 2    
2022 1    
2023 1    
2024 and thereafter 4    
Total minimum payments 24    
Less: amount representing interest and executory costs (5)    
Present value of minimum payments 19    
Less: current portion (12)    
Long-term portion $ 7    
v3.19.1
Commitments, Contingencies and Other Items - Operating Leases (Details) - USD ($)
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Leases, Operating      
Proceeds from rents received $ 522,000,000 $ 555,000,000 $ 594,000,000
Operating leases, rent expense 64,000,000 70,000,000 72,000,000
Sublease rental income received 2,000,000 $ 2,000,000 $ 4,000,000
Operating leases:      
2019 54,000,000    
2020 48,000,000    
2021 47,000,000    
2022 43,000,000    
2023 38,000,000    
2024 and thereafter 134,000,000    
Total future minimum payments 364,000,000    
Minimum sublease rentals due in the future under non-cancelable subleases 22,000,000    
Purchase Obligations      
Total purchase commitments 25,000,000    
2019 15,000,000    
2020 & 2021 10,000,000    
Right-of-Way Agreements      
Operating leases:      
2019 19,000,000    
2020 20,000,000    
2021 20,000,000    
2022 20,000,000    
2023 19,000,000    
2024 and thereafter 102,000,000    
Total future minimum payments 200,000,000    
Operating Leases      
Operating leases:      
2019 35,000,000    
2020 28,000,000    
2021 27,000,000    
2022 23,000,000    
2023 19,000,000    
2024 and thereafter 32,000,000    
Total future minimum payments $ 164,000,000    
v3.19.1
Other Financial Information (Details) - USD ($)
$ in Millions
Dec. 31, 2018
Dec. 31, 2017
Prepaid Expense and Other Assets, Current [Abstract]    
Prepaid expenses $ 37 $ 42
Contract acquisition costs 52 0
Contract fulfillment costs 27 49
Other 31 7
Total other current assets $ 147 $ 98
v3.19.1
Labor Union Contracts (Details)
12 Months Ended
Dec. 31, 2018
Employee
Labor Union Contracts  
Collective bargaining arrangement, number of participating unionized employees 8,400
Unionized employees concentration risk | Employees covered under collective bargaining agreements  
Labor Union Contracts  
Concentration risk, (percent) 44.00%
Workforce subject to collective bargaining arrangements, effective June 18, 2017  
Labor Union Contracts  
Collective bargaining arrangement, number of participating unionized employees 8,400
v3.19.1
Stockholder's Equity (Details) - USD ($)
$ in Millions
12 Months Ended
Mar. 31, 2017
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Stockholder's Equity (Deficit)        
Common stock, shares issued (in shares)   1 1  
Common stock, shares outstanding (shares)   1 1  
Dividends        
Dividends declared to QSC   $ 1,275 $ 1,000 $ 1,300
Cash dividend paid to QSC   $ 1,275 $ 1,000 $ 1,300
Dividend of equity interest in limited liability company to Qwest Services Corporation $ 12      
COMMON STOCK        
Stockholder's Equity (Deficit)        
Common stock, shares issued (in shares)   1    
Common stock, shares outstanding (shares)   1    
v3.19.1
Label Element Value
Restricted Cash, Noncurrent us-gaap_RestrictedCashNoncurrent $ 2,000,000
Restricted Cash, Noncurrent us-gaap_RestrictedCashNoncurrent 2,000,000
Restricted Cash, Noncurrent us-gaap_RestrictedCashNoncurrent $ 2,000,000