AMERICAN EXPRESS CO, 10-Q filed on 4/18/2025
Quarterly Report
v3.25.1
Cover - shares
 3 Months Ended
Mar. 31, 2025
Apr. 11, 2025
Cover [Abstract]    
Document Type 10-Q  
Document Quarterly Report true  
Document Period End Date Mar. 31, 2025  
Document Transition Report false  
Entity File Number 1-7657  
Entity Registrant Name AMERICAN EXPRESS COMPANY  
Entity Incorporation, State or Country Code NY  
Entity Tax Identification Number 13-4922250  
Entity Address, Address Line One 200 Vesey Street  
Entity Address, City or Town New York  
Entity Address, State or Province NY  
Entity Address, Postal Zip Code 10285  
City Area Code 212  
Local Phone Number 640-2000  
Title of 12(b) Security Common shares (par value $0.20 per share)  
Trading Symbol AXP  
Security Exchange Name NYSE  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Large Accelerated Filer  
Entity Small Business false  
Entity Emerging Growth Company false  
Entity Shell Company false  
Entity Common Stock, Shares Outstanding   700,588,870
Entity Central Index Key 0000004962  
Current Fiscal Year End Date --12-31  
Document Fiscal Year Focus 2025  
Document Fiscal Period Focus Q1  
Amendment Flag false  
v3.25.1
Consolidated Statements of Income (Unaudited) - USD ($)
shares in Millions, $ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Non-interest revenues    
Non-interest revenues $ 12,798 $ 12,032
Interest income    
Interest on loans 5,552 5,058
Interest and dividends on investment securities 14 25
Deposits with banks and other 569 692
Total interest income 6,135 5,775
Interest expense    
Deposits 1,337 1,427
Long-term debt and other 629 579
Total interest expense 1,966 2,006
Net interest income 4,169 3,769
Total revenues net of interest expense 16,967 15,801
Provisions for credit losses    
Total provisions for credit losses 1,150 1,269
Total revenues net of interest expense after provisions for credit losses 15,817 14,532
Expenses    
Card Member rewards 4,378 3,774
Business development 1,529 1,392
Card Member services 1,328 1,171
Marketing 1,486 1,476
Salaries and employee benefits 2,120 2,098
Other, net 1,646 1,476
Total expenses 12,487 11,387
Pretax income 3,330 3,145
Income tax provision 746 708
Net income $ 2,584 $ 2,437
Earnings per Common Share    
Basic (in dollars per share) [1] $ 3.64 $ 3.34
Diluted (in dollars per share) [1] $ 3.64 $ 3.33
Average common shares outstanding for earnings per common share:    
Basic (in shares) 701 721
Diluted (in shares) 702 722
Card Member Receivables    
Provisions for credit losses    
Total provisions for credit losses $ 146 $ 196
Card Member Loans    
Provisions for credit losses    
Total provisions for credit losses 901 1,014
Other    
Provisions for credit losses    
Total provisions for credit losses 103 59
Discount revenue    
Non-interest revenues    
Non-interest revenues 8,743 8,380
Net card fees    
Non-interest revenues    
Non-interest revenues 2,333 1,974
Service fees and other revenue    
Non-interest revenues    
Non-interest revenues $ 1,722 $ 1,678
[1] Represents net income less (i) earnings allocated to participating share awards of $18 million for both the three months ended March 31, 2025 and 2024, and (ii) dividends on preferred shares of $14 million for both the three months ended March 31, 2025 and 2024.
v3.25.1
Consolidated Statements of Income (Unaudited) (Parenthetical) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Income Statement [Abstract]    
Earnings allocated to participating share awards $ 18 $ 18
Dividends on preferred shares $ 14 $ 14
v3.25.1
Consolidated Statements of Comprehensive Income (Unaudited) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Statement of Comprehensive Income [Abstract]    
Net income $ 2,584 $ 2,437
Other comprehensive income (loss):    
Net unrealized debt securities gains (losses), net of tax 3 1
Foreign currency translation adjustments, net of hedges and tax 17 (87)
Net unrealized pension and other postretirement benefits, net of tax 9 3
Other comprehensive income (loss) 29 (83)
Comprehensive income $ 2,613 $ 2,354
v3.25.1
Consolidated Balance Sheets (Unaudited) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
Cash and cash equivalents    
Cash and due from banks (includes restricted cash of consolidated variable interest entities: 2025, $14; 2024, $6) $ 3,024 $ 3,413
Interest-bearing deposits in other banks 49,223 37,006
Short-term investment securities (includes restricted investments of consolidated variable interest entities: 2025, $88; 2024, $82) 261 221
Total cash and cash equivalents (includes restricted cash: 2025, $180; 2024, $427) 52,508 40,640
Investment securities 1,110 1,240
Premises and equipment, less accumulated depreciation and amortization: 2025, $11,130; 2024, $10,739 5,383 5,371
Other assets, less reserves for credit losses: 2025, $23; 2024, $27 21,067 21,179
Total assets 282,244 271,461
Liabilities    
Customer deposits 146,396 139,413
Accounts payable 13,564 13,884
Short-term borrowings 1,559 1,374
Long-term debt (includes debt issued by consolidated variable interest entities: 2025, $14,029; 2024, $13,880) 51,236 49,715
Other liabilities 38,287 36,811
Total liabilities 251,042 241,197
Contingencies (Note 7)
Shareholders’ Equity    
Preferred shares, $1.662/3 par value, authorized 20 million shares; issued and outstanding 1,600 shares as of March 31, 2025 and December 31, 2024 0 0
Common shares, $0.20 par value, authorized 3.6 billion shares; issued and outstanding 701 million shares as of March 31, 2025 and 702 million shares as of December 31, 2024 140 141
Additional paid-in capital 11,037 11,370
Retained earnings 23,391 22,148
Accumulated other comprehensive income (loss) (3,366) (3,395)
Total shareholders’ equity 31,202 30,264
Total liabilities and shareholders’ equity 282,244 271,461
Card Member Receivables    
Cash and cash equivalents    
Financing receivables, net 58,355 59,240
Card Member Loans    
Cash and cash equivalents    
Financing receivables, net 133,611 133,995
Financing receivables held for sale 776 758
Other Loans    
Cash and cash equivalents    
Financing receivables, net $ 9,434 $ 9,038
v3.25.1
Consolidated Balance Sheets (Unaudited) (Parenthetical) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
Cash and cash equivalents    
Restricted cash $ 180 $ 427
Accumulated depreciation and amortization 11,130 10,739
Other assets, reserves for credit losses 23 27
Liabilities    
Long-term debt $ 51,236 $ 49,715
Shareholders’ Equity    
Preferred shares, par value (in dollars per share) $ 1.667 $ 1.667
Preferred shares authorized (in shares) 20,000,000 20,000,000
Preferred shares, issued (in shares) 1,600 1,600
Preferred shares, outstanding (in shares) 1,600 1,600
Common shares, par value (in dollars per share) $ 0.20 $ 0.20
Common shares, authorized (in shares) 3,600,000,000 3,600,000,000
Common shares, issued (in shares) 701,000,000 702,000,000
Common shares, outstanding (in shares) 701,000,000 702,000,000
Card Member Receivables    
Cash and cash equivalents    
Financing receivables, gross $ 58,503 $ 59,411
Allowance for credit losses 148 171
Card Member Loans    
Cash and cash equivalents    
Financing receivables, gross 139,203 139,674
Allowance for credit losses 5,592 5,679
Other Loans    
Cash and cash equivalents    
Financing receivables, gross 9,678 9,232
Allowance for credit losses 244 194
Variable Interest Entity, Primary Beneficiary    
Cash and cash equivalents    
Restricted cash 14 6
Restricted investments 88 82
Liabilities    
Long-term debt 14,029 13,880
Variable Interest Entity, Primary Beneficiary | Card Member Receivables    
Cash and cash equivalents    
Financing receivables, gross 4,205 3,927
Variable Interest Entity, Primary Beneficiary | Card Member Loans    
Cash and cash equivalents    
Financing receivables, gross $ 26,667 $ 28,278
v3.25.1
Consolidated Statements of Cash Flows (Unaudited) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Cash Flows from Operating Activities    
Net income $ 2,584 $ 2,437
Adjustments to reconcile net income to net cash provided by operating activities:    
Provisions for credit losses 1,150 1,269
Depreciation and amortization 433 390
Stock-based compensation 158 176
Deferred taxes (20) (134)
Other items [1] 213 (193)
Changes in operating assets and liabilities, net of effects of acquisitions and dispositions:    
Other assets 18 195
Accounts payable & other liabilities 228 1,412
Net cash provided by operating activities 4,764 5,552
Cash Flows from Investing Activities    
Sale of investments 0 2
Maturities and redemptions of investments 285 282
Purchase of investments (239) (407)
Net decrease (increase) in loans and Card Member receivables, including Card Member loans held for sale [2] 835 (2,625)
Purchase of premises and equipment, net of sales: 2025, nil; 2024, $1 (430) (396)
Net cash provided by (used in) investing activities 451 (3,144)
Cash Flows from Financing Activities    
Net increase in customer deposits 6,973 5,283
Net increase in short-term borrowings 131 518
Proceeds from long-term debt 4,768 2,345
Payments of long-term debt (3,534) (1,250)
Issuance of American Express common shares 22 29
Repurchase of American Express common shares and other (1,208) (1,292)
Dividends paid (509) (452)
Net cash provided by financing activities 6,643 5,181
Effect of foreign currency exchange rates on cash and cash equivalents 10 28
Net increase in cash and cash equivalents 11,868 7,617
Cash and cash equivalents at beginning of period 40,640 46,596
Cash and cash equivalents at end of period $ 52,508 $ 54,213
[1] Primarily includes gains/losses on fair value hedges, losses on tax credit investments, net gains and losses on Amex Ventures investments, movements in equity method investments and changes in reserves.
[2] Includes Card Member loans held for sale (HFS) which were previously held for investment within Card Member loans and were reclassified on the Consolidated Balance Sheets effective December 1, 2024.
v3.25.1
Consolidated Statements of Cash Flows (Unaudited) (Parenthetical) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Statement of Cash Flows [Abstract]    
Sales of premises and equipment $ 0 $ 1
v3.25.1
Consolidated Statements of Shareholders' Equity (Unaudited) - USD ($)
$ in Millions
Total
Preferred Shares
Common Shares
Additional Paid-in Capital
Accumulated Other Comprehensive Income (Loss)
Retained Earnings
Series D Preferred Stock
Series D Preferred Stock
Retained Earnings
Beginning Balance at Dec. 31, 2023 $ 28,057 $ 0 $ 145 $ 11,372 $ (3,072) $ 19,612    
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Net income 2,437         2,437    
Other comprehensive income (loss) (83)       (83) 0    
Repurchase of common shares (1,136)   (1) (83)   (1,052)    
Other changes 10     65   (55)    
Cash dividends declared preferred             $ (14) $ (14)
Cash dividends declared common (507)         (507)    
Ending Balance at Mar. 31, 2024 28,764 0 144 11,354 (3,155) 20,421    
Beginning Balance at Dec. 31, 2024 30,264 0 141 11,370 (3,395) 22,148    
Increase (Decrease) in Stockholders' Equity [Roll Forward]                
Net income 2,584         2,584    
Other comprehensive income (loss) 29       29 0    
Repurchase of common shares (678)   (1) (36)   (641)    
Other changes (407)     (297)   (110)    
Cash dividends declared preferred             $ (14) $ (14)
Cash dividends declared common (576)         (576)    
Ending Balance at Mar. 31, 2025 $ 31,202 $ 0 $ 140 $ 11,037 $ (3,366) $ 23,391    
v3.25.1
Consolidated Statements of Shareholders' Equity (Unaudited) (Parenthetical) - $ / shares
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Common stock, dividend per share (in dollars per share) $ 0.82 $ 0.70
Series D Preferred Stock    
Preferred stock, dividend per share (in dollars per share) $ 8,875 $ 8,973.61
v3.25.1
Basis of Presentation
 3 Months Ended
Mar. 31, 2025
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Basis of Presentation Basis of Presentation
The Company
We are a globally integrated payments company, providing customers with access to products, insights and experiences that enrich lives and build business success. Our various products and services are offered globally to consumers, small businesses, mid-sized companies and large corporations through various channels, including mobile and online applications, affiliate marketing, customer referral programs, third-party service providers and business partners, in-house sales teams, direct mail, telephone and direct response advertising.
The accompanying Consolidated Financial Statements should be read in conjunction with the Consolidated Financial Statements included in our Annual Report on Form 10-K for the year ended December 31, 2024 (the 2024 Form 10-K). If not materially different, certain note disclosures included therein have been omitted from these Consolidated Financial Statements.
The interim Consolidated Financial Statements included in this report have not been audited. In the opinion of management, all adjustments, which consist of normal recurring adjustments necessary for a fair statement of the interim Consolidated Financial Statements, have been made. Results of operations reported for interim periods are not necessarily indicative of results for the entire year.
The preparation of Consolidated Financial Statements in conformity with accounting principles generally accepted in the United States of America (GAAP) requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and the disclosures of contingent assets and liabilities. These accounting estimates reflect the best judgment of management, but actual results could differ.
Certain reclassifications of prior period amounts have been made to conform to the current period presentation.
Business Events
On May 1, 2024, we completed the previously announced transaction to sell fraud prevention solutions provider Accertify, Inc. (Accertify), a wholly owned subsidiary we acquired in 2010, the operations of which were reported within the Global Merchant and Network Services (GMNS) segment. The transaction resulted in a gain of $531 million ($479 million after tax), which was reported as a reduction to Other expense in the second quarter of 2024. Prior to the completion of the transaction, the carrying amount of Accertify’s net assets were not material to our financial position.
Recently Issued Accounting Standards
In December 2023, the Financial Accounting Standards Board issued updated accounting guidance on Disclosures for Income Taxes, effective for annual reporting periods beginning after December 15, 2024, with early adoption permitted. The updated guidance requires additional disclosure and disaggregated information in the Income Tax Rate reconciliation using both percentages and reporting currency amounts, with additional qualitative explanations of individually significant reconciling items. The updated guidance also requires disclosure of the amount of income taxes paid (net of refunds received) disaggregated by jurisdictional categories (federal (national), state and foreign). We are currently assessing the updated guidance; however, it is not expected to have a material impact to our Consolidated Financial Statements.
In November 2024 and as amended in January 2025, the Financial Accounting Standards Board issued updated accounting guidance on the Disaggregation of Income Statement Expenses for annual reporting periods beginning after December 15, 2026 and for interim reporting periods beginning December 15, 2027, with early adoption permitted. The updated guidance includes the requirement for a new tabular disclosure within a Note to the Consolidated Financial Statements, to disaggregate defined expense categories from the expense report lines presented on the Consolidated Statements of Income. We are currently assessing the updated guidance and its impact to our Consolidated Financial Statements.
v3.25.1
Loans and Card Member Receivables
 3 Months Ended
Mar. 31, 2025
Receivables [Abstract]  
Loans and Card Member Receivables Loans and Card Member Receivables
Our lending and charge payment card products that we offer to consumer, small business and corporate customers result in the generation of Card Member loans and Card Member receivables. We also extend credit to customers through financing products that are not associated with a Card Member agreement, and instead are governed by a separate borrowing relationship, resulting in Other loans.
Card Member and Other loans as of March 31, 2025 and December 31, 2024 consisted of:
Table 2.1: Card Member and Other Loans
(Millions)20252024
Consumer (a)
$105,213 $107,646 
Small Business33,903 31,991 
Corporate87 37 
Card Member loans139,203 139,674 
Less: Reserves for credit losses5,592 5,679 
Card Member loans, net$133,611 $133,995 
Other loans, net (b)
$9,434 $9,038 
(a)Includes approximately $26.7 billion and $28.3 billion of gross Card Member loans available to settle obligations of a consolidated variable interest entity (VIE) as of March 31, 2025 and December 31, 2024, respectively.
(b)Other loans are presented net of reserves for credit losses of $244 million and $194 million as of March 31, 2025 and December 31, 2024, respectively.
Card Member receivables as of March 31, 2025 and December 31, 2024 consisted of:
Table 2.2: Card Member Receivables
(Millions)20252024
Consumer
$23,211 $25,431 
Small Business18,631 18,619 
Corporate (a)
16,661 15,361 
Card Member receivables58,503 59,411 
Less: Reserves for credit losses148 171 
Card Member receivables, net$58,355 $59,240 
(a)Includes $4.2 billion and $3.9 billion of gross Card Member receivables available to settle obligations of a consolidated VIE as of March 31, 2025 and December 31, 2024, respectively.
Card Member Loans and Receivables Aging
Generally, a Card Member account is considered past due if payment due is not received within 30 days after the billing statement date. The following tables present the aging of Card Member loans and receivables as of March 31, 2025 and December 31, 2024:
Table 2.3: Card Member Loans and Receivables Aging
2025 (Millions)
Current30-59
Days
Past Due		60-89
Days
Past Due		90+
Days
Past Due		Total
90+ Days Past Due and Still Accruing Interest (c)
Non-Accruals(d)
Card Member Loans:
Consumer$103,764 $452 $315 $682 $105,213 $421 $422 
Small Business33,385 172 120 226 33,903 131 140 
Corporate (a)
(b)(b)(b)— 87 — — 
Card Member Receivables:
Consumer23,029 59 41 82 23,211 — — 
Small Business$18,395 $84 $60 92 18,631 — — 
Corporate (a)
(b)(b)(b)$61 $16,661 $— $— 
2024 (Millions)
Current30-59
Days
Past Due		60-89
Days
Past Due		90+
Days
Past Due		Total
90+ Days Past Due and Still Accruing Interest (c)
Non-Accruals(d)
Card Member Loans:
Consumer$106,155 $437 $329 $725 $107,646 $435 $464 
Small Business31,510 151 107 223 31,991 132 135 
Corporate (a)
(b)(b)(b)— 37 — — 
Card Member Receivables:
Consumer25,255 58 39 79 25,431 — — 
Small Business$18,400 $77 $54 88 18,619 — — 
Corporate (a)
(b)(b)(b)$65 $15,361 $— $— 
(a)For corporate accounts, delinquency data is tracked based on days past billing status rather than days past due. A Card Member account is considered 90 days past billing if payment has not been received within 90 days of the Card Member’s billing statement date. In addition, if we initiate collection procedures on an account prior to the account becoming 90 days past billing, the associated Card Member loan or receivable balance is classified as 90 days past billing. These amounts are shown above as 90+ Days Past Due for presentation purposes. See also (b).
(b)Delinquency data for periods other than 90+ days past billing has not historically been available due to system constraints. Therefore, such data has not been a material input for risk management purposes. The balances that are current to 89 days past billing can be derived as the difference between the Total and the 90+ Days Past Due balances.
(c)Our policy is generally to accrue interest through the date of write-off (typically 180 days past due). We establish reserves for interest that we believe will not be collected.
(d)Non-accrual loans primarily include certain loans placed with outside collection agencies for which we have ceased accruing interest.
Other Loans Aging and Gross Write-Offs by Origination Year
Generally, a customer loan is considered past due if payment due is not received within 30 days after the payment due date. The following tables present the aging and gross write-offs for other loans by year of origination as of or for the three months ended March 31, 2025, and as of or for the twelve months ended December 31, 2024:
Table 2.4: Other Loans Aging and Gross Write-Offs by Origination Year
2025 (Millions)
2025
2024
2023
2022
2021
Prior
Revolving Loans (a)
Total
Current
$1,726 $4,047 $1,223 $210 $9 $66 $2,339 $9,620 
30-59 Days Past Due
— 6 6 2 — 1 11 26 
60-89 Days Past Due
— 6 3 1 — — 7 17 
90+ Days Past Due (b)
— 4 3 1 — 1 6 15 
Total (c)
$1,726 $4,063 $1,235 $214 $9 $68 $2,363 $9,678 
Gross Write-Offs
$— $17 $15 $6 $— $— $24 $62 
2024 (Millions)
2024
2023
2022
2021
2020
Prior
Revolving Loans (a)
Total
Current
$4,950 $1,578 $356 $10 $14 $57 $2,209 $9,174 
30-59 Days Past Due
5 5 2 — — — 10 22 
60-89 Days Past Due
5 4 2 — — — 7 18 
90+ Days Past Due (b)
4 4 2 — — 1 7 18 
Total (c)
$4,964 $1,591 $362 $10 $14 $58 $2,233 $9,232 
Gross Write-Offs
$13 $59 $42 $6 $— $— $87 $207 
(a)Revolving loans consist primarily of lines of credit offered to small business customers.
(b)Over 90 days past due includes $6 million as of both March 31, 2025 and December 31, 2024 of loans on which interest is still accruing. Our policy is generally to accrue interest through the date of write-off (typically 120 days past due) except for lines of credit offered to small business customers, where interest ceases to accrue at 90 days past due. We establish reserves for interest that we believe will not be collected.
(c)This total includes non-accrual loans of $17 million and $19 million as of March 31, 2025 and December 31, 2024, respectively. Non-accruals for consumer installment loans primarily include certain loans placed with outside collection agencies for which we have ceased accruing interest.
Credit Quality Indicators for Loans and Card Member Receivables
The following table presents the key credit quality indicators as of or for the three months ended March 31:
Table 2.5: Credit Quality Indicators for Loans and Card Member Receivables
20252024
Net Write-Off RateNet Write-Off Rate
Principal
Only (a)
Principal,
Interest &
Fees (a)
30+ Days Past Due as a % of Total
Principal
Only (a)
Principal,
Interest &
Fees (a)
30+ Days Past Due as a % of Total
Card Member Loans:
Consumer2.3 %2.9 %1.4 %2.3 %2.8 %1.4 %
Small Business2.5 %2.9 %1.5 %2.2 %2.6 %1.4 %
Card Member Receivables:
Consumer0.9 %1.0 %0.8 %1.4 %1.5 %0.9 %
Small Business1.9 %2.0 %1.3 %2.1 %2.3 %1.3 %
Corporate (b)0.5 %(c)(b)0.5 %(c)
Other Loans
2.2 %2.3 %0.6 %2.3 %2.4 %0.7 %
(a)We present a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention. In addition, as our practice is to include uncollectible interest and/or fees as part of our total provision for credit losses, a net write-off rate including principal, interest and/or fees is also presented.
(b)Net write-off rate based on principal losses only is not available due to system constraints.
(c)For corporate receivables, delinquency data is tracked based on days past billing status rather than days past due. Delinquency data for periods other than 90+ days past billing is not available due to system constraints. 90+ days past billing as a % of total was 0.4% and 0.5% as of March 31, 2025 and 2024, respectively.
Refer to Note 3 for additional indicators, including external qualitative factors, management considers in its evaluation process for reserves for credit losses.
Loans and Receivables Restructurings for Borrowers Experiencing Financial Difficulty
We evaluate all loans and receivables restructurings according to the accounting guidance for loan refinancing and restructuring to determine whether such loan modification should be accounted for as a new loan or a continuation of the existing loan. Our loans and receivables restructurings for borrowers experiencing financial difficulty are generally accounted for as a continuation of the existing loan, which reflects the ongoing effort to support our customer and recover our investment in the existing loan.
We offer several types of loans and receivables modification programs to customers experiencing financial difficulty. In such instances, we may modify loans and receivables with the intention to minimize losses and improve collectability, while providing customers with temporary or permanent financial relief.
Such modifications to the loans and receivables primarily include (i) temporary interest rate reductions (reducing interest rates to as low as zero percent, in which case the loan is characterized as non-accrual), and/or (ii) placing the customer on a fixed payment plan not to exceed 60 months. Upon entering the modification program, the customer’s ability to make future purchases is limited, canceled or, in certain cases, suspended until the customer successfully exits from the modification program. As of March 31, 2025 and 2024, we had $19 million and $28 million, respectively, of unused credit available to customers with loans and receivables modified during each of the respective three month periods. In accordance with the modification agreement with the customer, loans and/or receivables may revert to the original contractual terms (including the contractual interest rate where applicable) when the customer exits the modification program, which is either (i) when all payments have been made in accordance with the modification agreement or (ii) when the customer defaults out of the modification program.
The following table provides information relating to loans and receivables modifications for borrowers experiencing financial difficulty during the three months ended March 31, 2025 and 2024:
Table 2.6: Loans and Receivables Modifications for Borrowers experiencing Financial Difficulty
Three Months Ended March 31,
20252024
Account Balances
(Millions) (a)
% of Total Class of
Financing Receivables
Weighted Average Interest Rate Reduction
(% points)		Weighted Average Payment
Term Extensions
(# of months)
Account Balances
(Millions) (a)
% of Total Class of
Financing Receivables
Weighted Average Interest Rate Reduction
(% points)		Weighted Average Payment
Term Extensions
(# of months)
Interest Rate Reduction
Card Member Loans
Consumer$545 0.5 %18.4 %(b)$586 0.6 %18.0 %(b)
Small Business229 0.7 %17.7 %(b)206 0.7 %17.4 %(b)
Corporate— — — (b)— — — (b)
Term Extension
Card Member Receivables
Consumer76 0.3 %(c)31114 0.5 %(c)29
Small Business137 0.7 %(c)29174 0.9 %(c)29
Corporate5 0.03 %(c)116 0.04 %(c)9
Other Loans12 0.1 %— 1711 0.1 %— 19
Interest Rate Reduction
and Term Extension
Other Loans17 0.2 %3.1 %2118 0.2 %2.3 %19
Total$1,021 $1,115 
(a)Represents the outstanding balances as of March 31, 2025 and 2024, respectively, of all modifications undertaken in the current and preceding three months for loans and receivables that remain in modification programs as of, or that defaulted on or before, March 31, 2025 and 2024, respectively. The outstanding balances include principal, fees, and accrued interest on loans and principal and fees on receivables. Modifications did not reduce the principal balance.
(b)For Card Member loans, we generally do not offer payment term extensions.
(c)We do not offer interest rate reduction programs for Card Member receivables as the receivables are non-interest bearing.
The following table provides information with respect to modified loans and receivables that defaulted during the periods presented and were modified in the twelve months prior to the payment default. A customer can miss up to three payments before being considered in default, depending on the terms of the modification program.
Table 2.7: Modified Loans and Receivables that Defaulted within Twelve Months of Modification
Three Months Ended March 31,
20252024
Account Balance (Millions) (a)
Interest Rate Reduction
Term ExtensionInterest Rate Reduction and Term ExtensionTotal
Interest Rate Reduction
Term ExtensionInterest Rate Reduction and Term ExtensionTotal
Card Member Loans
Consumer$45 (b)$—$45 $40 (b)$— $40 
Small Business22 (b)—22 18 (b)— 18 
Corporate— (b)—— — (b)— — 
Card Member Receivables
Consumer(c)$5 — 5 (c)$6 — 6 
Small Business(c)11 — 11 (c)13 — 13 
Corporate(c)— — — (c)1 — 1 
Other Loans— — 1 1 — — 1 1 
Total$67 $16 $1 $84 $58 $20 $1 $79 
(a)Represents the outstanding balances as of March 31, 2025 and 2024, respectively, of all modifications that defaulted in the periods presented and were modified in the twelve months prior to payment default. The outstanding balances include principal, fees and accrued interest on loans and principal and fees on receivables.
(b)For Card Member loans, we generally do not offer payment term extensions.
(c)We do not offer interest rate reduction programs for Card Member receivables as the receivables are non-interest bearing.
The following tables provide information relating to the performance of loans and receivables that were modified during the prior twelve months and that remain in modification programs as of, or that defaulted on or before, March 31, 2025 and 2024:
Table 2.8: Performance of Modified Loans and Receivables
As of March 31, 2025
Account Balances (Millions) (a)
Current
30-89 Days Past Due
90+ Days Past Due
Card Member Loans
Consumer$1,597 $106 $42 
Small Business596 59 20 
Corporate— — — 
Card Member Receivables:
Consumer215 13 5 
Small Business345 35 8 
Corporate8 3 1 
Other Loans81 5 1 
Total$2,842 $221 $77 
As of March 31, 2024
Account Balances (Millions) (a)
Current
30-89 Days Past Due
90+ Days Past Due
Card Member Loans
Consumer$1,635 $106 $39 
Small Business535 51 17 
Corporate— — — 
Card Member Receivables:
Consumer312 23 6 
Small Business468 48 13 
Corporate8 1 2 
Other Loans71 6 2 
Total$3,029 $235 $79 
(a)The outstanding balances include principal, fees and accrued interest on loans and principal and fees on receivables.
v3.25.1
Reserves for Credit Losses
 3 Months Ended
Mar. 31, 2025
Credit Loss [Abstract]  
Reserves for Credit Losses Reserves for Credit Losses
Reserves for credit losses represent our best estimate of the expected credit losses in our outstanding portfolio of Card Member loans and receivables as of the balance sheet date. The Current Expected Credit Loss (CECL) methodology requires us to estimate lifetime expected credit losses by incorporating historical loss experience, as well as current and future economic conditions over a reasonable and supportable period (R&S Period), which is approximately three years, beyond the balance sheet date. We make various judgments combined with historical loss experience to determine a reserve rate that is applied to the outstanding loan or receivable balance to produce a reserve for expected credit losses.
We use a combination of statistically-based models that incorporate current and future economic conditions throughout the R&S Period. The process of estimating expected credit losses is based on several key models: Probability of Default (PD), Exposure at Default (EAD), and future recoveries for each month of the R&S Period. Beyond the R&S Period, we estimate expected credit losses by immediately reverting to long-term average loss rates.
•PD models are used to estimate the likelihood an account will be written-off.
•EAD models are used to estimate the balance of an account at the time of write-off. This includes balances less expected repayments based on historical payment and revolve behavior, which vary by customer. Due to the nature of revolving loan portfolios, the EAD models are complex and involve assumptions regarding the relationship between future spend and payment behaviors.
•Recovery models are used to estimate amounts that are expected to be received from Card Members after default occurs, typically as a result of collection efforts. Future recoveries are estimated taking into consideration the time of default, time elapsed since default and macroeconomic conditions.
We also estimate the likelihood and magnitude of recovery of previously written off accounts considering how long ago the account was written off and future economic conditions, even if such expected recoveries exceed expected losses. Our models are developed using historical loss experience covering the economic cycle and consider the impact of account characteristics on expected losses. This history includes the performance of loans and receivables modifications for borrowers experiencing financial difficulty, including their subsequent defaults.
Future economic conditions that are incorporated over the R&S Period include multiple macroeconomic scenarios provided to us by an independent third party. Management reviews these economic scenarios each period and assigns probability weights to each scenario, generally with a consistent initial distribution. At times, due to macroeconomic uncertainty and volatility, management may apply judgment and assign different probability weights to scenarios. These macroeconomic scenarios contain certain variables, including unemployment rates and real gross domestic product (GDP), that are significant to our models.
We also evaluate whether to include qualitative reserves to cover losses that are expected but, in our assessment, may not be adequately represented in the quantitative methods or the economic assumptions. We consider whether to adjust the quantitative reserves (higher or lower) to address possible limitations within the models or factors not included within the models, such as external conditions, emerging portfolio trends, the nature and size of the portfolio, portfolio concentrations, the volume and severity of past due accounts, or management risk actions.
Lifetime losses for most of our loans and receivables are evaluated at an appropriate level of granularity, including assessment on a pooled basis where financial assets share similar risk characteristics, such as past spend and remittance behaviors, credit bureau scores where available, delinquency status, tenure of balance outstanding, amongst others. Credit losses on accrued interest are measured and presented as part of Reserves for credit losses on the Consolidated Balance Sheets and within the Provisions for credit losses in the Consolidated Statements of Income, rather than reversing interest income.
For Other loans, we use vintage-based historical performance to estimate expected credit losses over the life of the loan, net of recovery estimates.
Loans and receivable balances are written off when we consider amounts to be uncollectible, which is generally determined by the number of days past due and is typically no later than 180 days past due for Card Member loans and receivables and 120 days past due for Other loans. Balances in bankruptcy or owed by deceased individuals are generally written off upon notification.
The following table reflects the range of macroeconomic scenario key variables available to us as of March 31, 2025 and December 31, 2024, respectively, which were used, in conjunction with other inputs, to calculate reserves for credit losses:
Table 3.1: Key Macroeconomic Variables
U.S. Unemployment Rate
U.S. GDP Growth (Contraction) (a)
March 31, 2025December 31, 2024March 31, 2025December 31, 2024
First quarter of 2025
 4%
4% - 6%
 2%
4% - (3)%
Fourth quarter of 2025
3% - 8%
3% - 8%
3% - (4)%
3% - 1%
Fourth quarter of 2026
3% - 8%
3% - 7%
2%
2%
Fourth quarter of 2027
4% - 7%
3% - 6%
4% - 2%
4% - 2%
(a)Real GDP quarter over quarter percentage change seasonally adjusted to annualized rates.
Changes in Card Member Loans Reserve for Credit Losses
Card Member loans reserve for credit losses decreased for the three months ended March 31, 2025. Our reserves for the current period reflect the quality of our premium customer base and the assumptions about the macroeconomic outlook available to us as of quarter-end.
Card Member loans reserve for credit losses increased for the three months ended March 31, 2024, primarily driven by an increase in loans outstanding and slightly higher delinquencies.
The following table presents changes in the Card Member loans reserve for credit losses for the three months ended March 31:
Table 3.2: Changes in Card Member Loans Reserve for Credit Losses
Three Months Ended March 31,
(Millions)20252024
Beginning Balance
$5,679 $5,118 
Provisions (a)
901 1,014 
Net write-offs (b)
Principal(818)(705)
Interest and fees(178)(150)
Other (c)
8 (6)
Ending Balance$5,592 $5,271 
(a)Provisions for principal, interest and fee reserve components. Provisions for credit losses includes reserve build (release) and replenishment for net write-offs.
(b)Principal write-offs are presented less recoveries of $221 million and $159 million for the three months ended March 31, 2025 and 2024, respectively. Recoveries of interest and fees were not significant.
(c)Primarily includes foreign currency translation adjustments.
Changes in Card Member Receivables Reserve for Credit Losses
Card Member receivables reserve for credit losses decreased for both the three months ended March 31, 2025 and 2024, primarily driven by decreases in receivables outstanding.
The following table presents changes in the Card Member receivables reserve for credit losses for the three months ended March 31:
Table 3.3: Changes in Card Member Receivables Reserve for Credit Losses
Three Months Ended March 31,
(Millions)20252024
Beginning Balance
$171 $174 
Provisions (a)
146 196 
Net write-offs (b)
(169)(217)
Other (c)
— (2)
Ending Balance$148 $151 
(a)Provisions for principal and fee reserve components. Provisions for credit losses includes reserve build (release) and replenishment for net write-offs.
(b)Net write-offs are presented less recoveries of $73 million and $76 million for the three months ended March 31, 2025 and 2024, respectively.
(c)Primarily includes foreign currency translation adjustments.
Changes in Other Loans Reserve for Credit Losses
Other loans reserve for credit losses increased for both the three months ended March 31, 2025 and 2024, primarily reflecting increases in other loans outstanding as we continue to grow our Personal Loans and Business Line of Credit offerings.
The following table presents changes in the Other loans reserve for credit losses for the three months ended March 31:
Table 3.4: Changes in Other Loans Reserve for Credit Losses
Three Months Ended March 31,
(Millions)20252024
Beginning Balance
$194 $126 
Provisions (a)
105 53 
Net write-offs (b)
Principal
(53)(42)
Interest and Fees
(2)(1)
Other
— — 
Ending Balance$244 $136 
(a)Provisions for principal, interest and fee reserve components. Provisions for credit losses includes reserve build (release) and replenishment for net write-offs.
(b)Principal write-offs are presented less recoveries of $7 million and $4 million for the three months ended March 31, 2025 and 2024, respectively. Recoveries of interest and fees were not significant.
v3.25.1
Investment Securities
 3 Months Ended
Mar. 31, 2025
Investments, Debt and Equity Securities [Abstract]  
Investment Securities Investment Securities
Investment securities principally include available-for-sale (AFS) debt securities carried at fair value on the Consolidated Balance Sheets. Unrealized losses attributable to credit deterioration are recorded in the Consolidated Statements of Income in Other loans Provision for credit losses. Unrealized gains and any portion of a security’s unrealized loss attributable to non-credit losses are recorded in the Consolidated Statements of Comprehensive Income, net of tax. We had accrued interest on our AFS debt securities totaling $3 million as of both March 31, 2025 and December 31, 2024 presented as Other assets on the Consolidated Balance Sheets.
Investment securities also include equity securities carried at fair value on the Consolidated Balance Sheets with unrealized gains and losses recorded in the Consolidated Statements of Income as Other, net expense.
Realized gains and losses are recognized upon disposition of the securities using the specific identification method and recorded in the Consolidated Statements of Income as Other, net expense.
The following is a summary of investment securities as of March 31, 2025 and December 31, 2024:
Table 4.1: Investment Securities
20252024
Description of Securities
(Millions)
CostGross
Unrealized
Gains		Gross
Unrealized
Losses		Estimated
Fair
Value		CostGross
Unrealized
Gains		Gross
Unrealized
Losses		Estimated
Fair
Value
Available-for-sale debt securities:
State and municipal obligations$56 $1 $(8)$49 $57 $1 $(9)$49 
U.S. Government agency obligations4 — — 4 4 — — 4 
U.S. Government treasury obligations
278 — (1)277 289 — (2)287 
Mortgage-backed securities (a)
10 — — 10 11 — (1)10 
Foreign government bonds and obligations652 — — 652 765 — — 765 
Other (b)
72 — — 72 77 — — 77 
Equity securities (c)
53 1 (8)46 53 4 (9)48 
Total$1,125 $2 $(17)$1,110 $1,256 $5 $(21)$1,240 
(a)Represents mortgage-backed securities guaranteed by Fannie Mae, Freddie Mac or Ginnie Mae.
(b)Represents investments in debt securities issued by Community Development Financial Institutions.
(c)Equity securities comprise investments in common stock and mutual funds.
The following table provides information about our AFS debt securities with gross unrealized losses and the length of time that individual securities have been in a continuous unrealized loss position as of March 31, 2025 and December 31, 2024:
Table 4.2: AFS Debt Securities with Gross Unrealized Losses by Duration
20252024
Less than 12 months12 months or moreLess than 12 months12 months or more
Description of Securities (Millions)
Estimated Fair ValueGross
Unrealized
Losses		Estimated Fair ValueGross
Unrealized
Losses		Estimated Fair ValueGross
Unrealized
Losses		Estimated Fair ValueGross
Unrealized
Losses
State and municipal obligations$— $— $22 $(8)$— $— $22 $(9)
U.S. Government treasury obligations— — 123 (1)— — 123 (2)
Mortgage-backed securities— — — — — — 7 (1)
Total$— $— $145 $(9)$— $— $152 $(12)
The gross unrealized losses on our AFS debt securities are primarily attributable to an increase in the current benchmark interest rate. Overall, for the AFS debt securities in gross unrealized loss positions, (i) we do not intend to sell the securities, (ii) it is more likely than not that we will not be required to sell the securities before recovery of the unrealized losses, and (iii) we expect that the contractual principal and interest will be received on the securities. We concluded that there was no credit loss attributable to the securities in an unrealized loss position for the periods presented.
The following table summarizes the gross unrealized losses for AFS debt securities by ratio of fair value to amortized cost as of March 31, 2025 and December 31, 2024:    
Table 4.3: AFS Gross Unrealized Losses by Ratio of Fair Value to Amortized Cost
Less than 12 months12 months or moreTotal
Ratio of Fair Value to
Amortized Cost
(Dollars in millions)
Number of
Securities		Estimated
Fair Value		Gross
Unrealized
Losses		Number of
Securities		Estimated
Fair Value		Gross
Unrealized
Losses		Number of
Securities		Estimated
Fair Value		Gross
Unrealized
Losses
2025:
90–100%— $— $— 5$128 $(2)5 $128 $(2)
Less than 90%— $— $— 4 $17 $(7)4 $17 $(7)
Total as of March 31, 2025— $— $— 9 $145 $(9)9 $145 $(9)
2024:
90–100%— $— $— 30 $129 $(3)30 $129 $(3)
Less than 90%— $— $— 15 $23 $(9)15 $23 $(9)
Total as of December 31, 2024— $— $— 45 $152 $(12)45 $152 $(12)
Contractual maturities for AFS debt securities with stated maturities as of March 31, 2025 were as follows:
Table 4.4: Contractual Maturities of AFS Debt Securities
(Millions)CostEstimated
Fair Value
Due within 1 year$862 $861 
Due after 1 year but within 5 years136 136 
Due after 5 years but within 10 years27 28 
Due after 10 years47 39 
Total$1,072 $1,064 
The expected payments on state and municipal obligations, U.S. Government agency obligations and mortgage-backed securities may not coincide with their contractual maturities because the issuers have the right to call or prepay certain obligations.
v3.25.1
Asset Securitizations
 3 Months Ended
Mar. 31, 2025
Asset Securitizations [Abstract]  
Asset Securitizations Asset Securitizations
We periodically securitize Card Member loans and receivables arising from our card businesses through the transfer of those assets to securitization trusts, American Express Credit Account Master Trust (the Lending Trust) and American Express Issuance Trust II (the Charge Trust and together with the Lending Trust, the Trusts). The Trusts then issue debt securities collateralized by the transferred assets to third-party investors.
The Trusts are considered VIEs as they have insufficient equity at risk to finance their activities, which are to issue debt securities that are collateralized by the underlying Card Member loans and receivables. We perform the servicing and key decision making for the Trusts, and therefore have the power to direct the activities that most significantly impact the Trusts’ economic performance, which are the collection of the underlying Card Member loans and receivables. In addition, we hold all of the variable interests in both Trusts, with the exception of the debt securities issued to third-party investors. Our ownership of variable interests in the Lending Trust was $12.8 billion and $14.6 billion as of March 31, 2025 and December 31, 2024, respectively, and in the Charge Trust was $4.2 billion and $3.9 billion as of March 31, 2025 and December 31, 2024, respectively. These variable interests held by us provide us with the right to receive benefits and the obligation to absorb losses, which could be significant to both the Lending Trust and the Charge Trust. Based on these considerations, we are the primary beneficiary of the Trusts and therefore consolidate the Trusts.
Restricted cash and cash equivalents held by the Lending Trust was $102 million and $88 million as of March 31, 2025 and December 31, 2024, respectively, and by the Charge Trust was nil as of both March 31, 2025 and December 31, 2024. These amounts relate to collections of Card Member loans and receivables to be used by the Trusts to fund future expenses and obligations, including interest on debt securities, credit losses and upcoming debt maturities.
Under the respective terms of the Lending Trust and the Charge Trust agreements, the occurrence of certain triggering events associated with the performance of the assets of each Trust could result in payment of trust expenses, establishment of reserve funds, or, in a worst-case scenario, early amortization of debt securities. During the three months ended March 31, 2025 and the year ended December 31, 2024, no such triggering events occurred.
v3.25.1
Customer Deposits
 3 Months Ended
Mar. 31, 2025
Deposits [Abstract]  
Customer Deposits Customer Deposits
As of March 31, 2025 and December 31, 2024, customer deposits were categorized as interest-bearing or non-interest-bearing as follows:
Table 6.1: Interest-bearing and Non-Interest-bearing Customer Deposits
(Millions)20252024
U.S.:
Interest-bearing$145,494 $138,433 
Non-interest-bearing (includes Card Member credit balances of: 2025, $440; 2024, $513)
501 566 
Non-U.S.:
Interest-bearing17 17 
Non-interest-bearing (includes Card Member credit balances of: 2025, $381; 2024, $395)
384 397 
Total customer deposits$146,396 $139,413 
Customer deposits by deposit type as of March 31, 2025 and December 31, 2024 were as follows:
Table 6.2: Customer Deposits by Type
(Millions)20252024
U.S. interest-bearing deposits:
Savings accounts
$113,243 $108,364 
Checking accounts
2,324 2,045 
Certificates of deposit:
Direct4,291 4,303 
Third-party (brokered)10,117 8,109 
Sweep accounts – Third-party (brokered)15,519 15,612 
Total U.S. interest-bearing deposits
$145,494 $138,433 
Other deposits81 72 
Card Member credit balances821 908 
Total customer deposits$146,396 $139,413 
The scheduled maturities of certificates of deposit as of March 31, 2025 were as follows:
Table 6.3: Scheduled Maturities of Certificates of Deposit
(Millions)20252026202720282029After 5 YearsTotal
Certificates of deposit (a)
$5,663 $2,946 $2,488 $1,697 $668 $956 $14,418 
(a)Includes $10 million of non-U.S. direct certificates of deposit as of March 31, 2025.
As of both March 31, 2025 and December 31, 2024, certificates of deposit in denominations that met or exceeded the insured limit were $1.4 billion.
v3.25.1
Contingencies
 3 Months Ended
Mar. 31, 2025
Commitments and Contingencies Disclosure [Abstract]  
Contingencies Contingencies
In the ordinary course of business, we and our subsidiaries are subject to various pending and potential legal actions, arbitration proceedings, claims, investigations, examinations, regulatory proceedings, information gathering requests, subpoenas, inquiries and matters relating to compliance with laws and regulations (collectively, legal proceedings).
Based on our current knowledge, and taking into consideration our litigation-related liabilities, we do not believe we are a party to, nor are any of our properties the subject of, any legal proceeding that would have a material adverse effect on our consolidated financial condition or liquidity. However, in light of the uncertainties involved in such matters, including the fact that some pending legal proceedings are at preliminary stages or seek an indeterminate amount of damages, penalties or fines, it is possible that the outcome of legal proceedings could have a material impact on our results of operations. Certain legal proceedings involving us or our subsidiaries are described below.
On September 30, 2024, we were named as a defendant in a case filed in the United States District Court for the District of Massachusetts, captioned Pizza Hazel, Inc., et al. v. American Express Co., et al., in which plaintiffs allege that the anti-steering and non-discrimination provisions in our merchant agreements violate federal antitrust law and that the arbitration provision in our merchant agreements violates federal antitrust law to the extent it prevents antitrust challenges to our anti-steering and non-discrimination provisions. Plaintiffs seek, on behalf of themselves and a class of merchants that accept through the OptBlue Program, unspecified damages and an injunction prohibiting us from enforcing our anti-steering and non-discrimination provisions and prohibiting us from enforcing our arbitration provision to the extent the arbitration provision prevents antitrust challenges to our anti-steering and non-discrimination provisions.
On March 21, 2024, we were named as a defendant in a case filed in the United States District Court for the District of Rhode Island, captioned 5-Star General Store aka Bento LLC, et al. v. American Express Co., et al., in which plaintiffs allege that the anti-steering and non-discrimination provisions in our merchant agreements violate federal antitrust law and seek, on behalf of themselves and a class of merchants, an injunction prohibiting us from enforcing our anti-steering and non-discrimination provisions and a declaration that we have violated antitrust laws.
On January 29, 2019, we were named in a putative class action brought in the United States District Court for the Eastern District of New York, captioned Anthony Oliver, et al. v. American Express Company and American Express Travel Related Services Company Inc., in which the plaintiffs are holders of MasterCard, Visa and/or Discover credit and/or debit cards (but not American Express cards) and allege they paid higher prices as a result of the anti-steering and non-discrimination provisions in our merchant agreements in violation of federal antitrust law and the antitrust and consumer laws of various states. Plaintiffs seek unspecified damages and other forms of relief. The court dismissed plaintiffs’ federal antitrust claim, numerous state antitrust and consumer protection claims and their unjust enrichment claim. For the remaining state antitrust or consumer protection claims, the court certified classes for (i) holders of Visa and MasterCard debit cards in eight states and Washington, D.C.; and (ii) holders of Visa, MasterCard and Discover credit cards that do not offer rewards or charge an annual fee in two states and Washington, D.C. Trial is scheduled for July 2025.
On March 8, 2016, plaintiffs B&R Supermarket, Inc. d/b/a Milam’s Market and Grove Liquors LLC, on behalf of themselves and others, filed a suit, captioned B&R Supermarket, Inc. d/b/a Milam’s Market, et al. v. Visa Inc., et al., for violations of the Sherman Antitrust Act, the Clayton Antitrust Act, California’s Cartwright Act and unjust enrichment in the United States District Court for the Northern District of California, against American Express Company, other credit and charge card networks, other issuing banks and EMVCo, LLC. Plaintiffs allege that the defendants, through EMVCo, conspired to shift liability for fraudulent, faulty and otherwise rejected consumer credit card transactions from themselves to merchants after the implementation of EMV chip payment terminals. Plaintiffs seek damages and injunctive relief. On May 4, 2017, the California court transferred the case to the United States District Court for the Eastern District of New York. On August 28, 2020, the court granted plaintiffs’ motion for class certification. On August 14, 2024, the court granted our motion to compel arbitration as to class members who are subject to our merchant agreements, but did not stay the claims pending arbitration. On November 15, 2024, we appealed to the Second Circuit requesting a stay of all claims against us that are subject to arbitration. On March 31, 2025, we reached an agreement in principle with the class representatives to settle this action, which is subject to negotiation of a complete stipulation of settlement and court approval.
In 2006, Mawarid Investments Limited filed a request for confidential arbitration under the 1998 London Court of International Arbitration Rules in connection with certain claims arising under a shareholders agreement between Mawarid and American Express Travel Related Services Company, Inc. relating to a joint venture between the parties, Amex (Middle East) BSC(c) (AEME). In 2008, the tribunal rendered a partial award, including a direction that an audit should take place to verify whether acquirer discount revenue related to transactions occurring with airlines located in the Middle East region had been properly allocated to AEME since its inception in 1992. In September 2021, the tribunal rendered a further partial award regarding the location of transactions through non-physical channels. In May 2022, the tribunal further clarified the 2021 partial award and the discount rate that should apply to transactions through non-physical channels. In December 2024, the tribunal rendered a further partial award providing further clarifications on the allocation of revenue. A final award is expected in 2025.
We are being challenged in a number of countries regarding our application of value-added taxes (VAT) to certain of our international transactions, which are in various stages of audit, or are being contested in legal actions. While we believe we have complied with all applicable tax laws, rules and regulations in the relevant jurisdictions, the tax authorities may determine that we owe additional VAT. In certain jurisdictions where we are contesting the assessments, we were required to pay the VAT assessments prior to contesting.
Our legal proceedings range from cases brought by a single plaintiff to class actions with millions of putative class members to governmental proceedings. These legal proceedings involve various lines of business and a variety of claims (including, but not limited to, common law tort, contract, application of tax laws, antitrust and consumer protection claims), some of which present novel factual allegations and/or unique legal theories. While some matters pending against us specify the damages sought, many seek an unspecified amount of damages or are at very early stages of the legal process. Even when the amount of damages claimed against us are stated, the claimed amount may be exaggerated and/or unsupported. As a result, some matters have not yet progressed sufficiently through discovery and/or development of important factual information and legal issues to enable us to estimate an amount of loss or a range of possible loss, while other matters have progressed sufficiently such that we are able to estimate an amount of loss or a range of possible loss.
We have accrued for certain of our outstanding legal proceedings. An accrual is recorded when it is both (a) probable that a loss has occurred and (b) the amount of loss can be reasonably estimated. There may be instances in which an exposure to loss exceeds the accrual. We evaluate, on a quarterly basis, developments in legal proceedings that could cause an increase or decrease in the amount of the accrual that has been previously recorded, or a revision to the disclosed estimated range of possible losses, as applicable.
For those disclosed legal proceedings where a loss is reasonably possible in future periods, whether in excess of a recorded accrual for legal or tax contingencies, or where there is no such accrual, and for which we are able to estimate a range of possible loss, the current estimated range is zero to $190 million in excess of any accruals related to those matters. This range represents management’s estimate based on currently available information and does not represent our maximum loss exposure; actual results may vary significantly. As such legal proceedings evolve, we may need to increase our range of possible loss or recorded accruals. In addition, it is possible that significantly increased merchant steering or other actions impairing the Card Member experience as a result of an adverse resolution in one or any combination of the disclosed merchant cases could have a material adverse effect on our business and results of operations.
v3.25.1
Derivatives and Hedging Activities
 3 Months Ended
Mar. 31, 2025
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Derivatives and Hedging Activities Derivatives and Hedging Activities
We use derivative financial instruments to manage exposures to various market risks. These instruments derive their value from an underlying variable or multiple variables, including interest rates and foreign exchange rates, and are carried at fair value on the Consolidated Balance Sheets. These instruments enable end users to increase, reduce or alter exposure to various market risks and, for that reason, are an integral component of our market risk management. We do not transact in derivatives for trading purposes.
A majority of our derivative assets and liabilities as of March 31, 2025 and December 31, 2024 are subject to master netting agreements with our derivative counterparties. Accordingly, where appropriate, we have elected to present derivative assets and liabilities with the same counterparty on a net basis in the Consolidated Balance Sheets.
In relation to our credit risk, certain of our bilateral derivative agreements include provisions that allow our counterparties to terminate the relevant agreement in the event of a downgrade of our debt credit rating below investment grade and settle the outstanding net liability position. As of March 31, 2025, these derivatives were not in a material net liability position. Based on our assessment of the credit risk of our derivative counterparties and our own credit risk as of March 31, 2025 and December 31, 2024, no credit risk adjustment to the derivative portfolio was required.
The following table summarizes the total fair value, excluding interest accruals, of derivative assets and liabilities as of March 31, 2025 and December 31, 2024:
Table 8.1: Fair Value of Derivative Assets and Liabilities
Other Assets Fair ValueOther Liabilities Fair Value
(Millions)2025202420252024
Derivatives designated as hedging instruments:
Fair value hedges - Interest rate contracts (a)
$— $— $17 $23 
Net investment hedges - Foreign exchange contracts38 340 205 18 
Total derivatives designated as hedging instruments38 340 222 41 
Derivatives not designated as hedging instruments:
Foreign exchange contracts and other
171 666 308 90 
Total derivatives, gross209 1,006 530 131 
Derivative asset and derivative liability netting (b)
(150)(91)(150)(91)
Cash collateral netting (c)
— (18)(22)(23)
Total derivatives, net$59 $897 $358 $17 
(a)For our centrally cleared derivatives, variation margin payments are legally characterized as settlement payments as opposed to collateral.
(b)Represents the amount of netting of derivative assets and derivative liabilities executed with the same counterparty under an enforceable master netting arrangement.
(c)Represents the offsetting of the fair value of bilateral interest rate contracts and certain foreign exchange contracts with the right to cash collateral held from the counterparty or cash collateral posted with the counterparty.
We posted $464 million and $368 million as of March 31, 2025 and December 31, 2024, respectively, as initial margin on our centrally cleared interest rate swaps; such amounts are recorded within Other assets on the Consolidated Balance Sheets and are not netted against the derivative balances.
Fair Value Hedges
We are exposed to interest rate risk associated with our fixed-rate debt obligations. At the time of issuance, certain fixed-rate long-term debt obligations are designated in fair value hedging relationships, using interest rate swaps, to economically convert the fixed interest rate to a floating interest rate. We had $23.1 billion and $18.9 billion of fixed-rate debt obligations designated in fair value hedging relationships as of March 31, 2025 and December 31, 2024, respectively.
The following table presents the gains and losses recognized in Interest expense on the Consolidated Statements of Income associated with the fair value hedges of our fixed-rate long-term debt for the three months ended March 31:
Table 8.2: Gains and Losses associated with Fair Value Hedges on Fixed-rate Long Term Debt
Gains (losses)
Three Months Ended
March 31,
(Millions)20252024
Fixed-rate long-term debt $(263)$133 
Derivatives designated as hedging instruments263 (134)
Total$— $(1)
The carrying values of the hedged liabilities, recorded within Long-term debt on the Consolidated Balance Sheets, were $23.3 billion and $18.9 billion as of March 31, 2025 and December 31, 2024, respectively, including the cumulative amount of fair value hedging adjustments of $290 million and $27 million for the respective periods.
We recognized in Interest expense on Long-term debt net increases of $12 million and $63 million for the three months ended March 31, 2025 and 2024, respectively, primarily related to the net settlements including interest accruals on our interest rate derivatives designated as fair value hedges.
Net Investment Hedges
We primarily designate foreign currency derivatives as net investment hedges to reduce our exposure to changes in currency exchange rates on our investments in non-U.S. subsidiaries. We had notional amounts of approximately $14.3 billion of foreign currency derivatives designated as net investment hedges as of both March 31, 2025 and December 31, 2024. The gain or loss on net investment hedges, net of taxes, recorded in Accumulated other comprehensive income (loss) (AOCI) as part of the cumulative translation adjustment, was a loss of $198 million and a gain of $86 million for the three months ended March 31, 2025 and 2024, respectively. Net investment hedge reclassifications out of AOCI into the Consolidated Statements of Income were not significant for both the three months ended March 31, 2025 and 2024.
Derivatives Not Designated as Hedges
The changes in the fair value of derivatives that are not designated as hedges are primarily intended to offset the related foreign exchange gains or losses of the underlying foreign currency exposures. We had notional amounts of approximately $30.5 billion and $28.8 billion as of March 31, 2025 and December 31, 2024, respectively. The changes in the fair value of the derivatives and the related underlying foreign currency exposures resulted in net gains of $15 million and $16 million for the three months ended March 31, 2025 and 2024, respectively, that are recognized in Other, net expenses in the Consolidated Statements of Income.
Our embedded derivative related to seller earnout shares granted to us upon the completion of a business combination in the second quarter of 2022 between our equity method investee, American Express Global Business Travel, and Apollo Strategic Growth Capital had a notional amount of $78 million as of both March 31, 2025 and December 31, 2024. The changes in the fair value of the embedded derivative resulted in losses of $17 million and $4 million for the three months ended March 31, 2025 and 2024, respectively, which were recognized in Service fees and other revenue in the Consolidated Statements of Income.
v3.25.1
Fair Values
 3 Months Ended
Mar. 31, 2025
Fair Value Disclosures [Abstract]  
Fair Values Fair Values
Financial Assets and Financial Liabilities Carried at Fair Value
The following table summarizes our financial assets and financial liabilities measured at fair value on a recurring basis, categorized by GAAP’s fair value hierarchy, as of March 31, 2025 and December 31, 2024:
Table 9.1: Financial Assets and Financial Liabilities measured at Fair Value
20252024
(Millions)TotalLevel 1Level 2Level 3TotalLevel 1Level 2Level 3
Assets:
Investment securities: (a)
Equity securities$46 $46 $— $— $48 $48 $— $— 
Debt securities
1,064 — 992 72 1,192 — 1,115 77 
Derivatives, gross (a)(b)
209 — 195 14 1,006 — 975 31 
Total Assets1,319 46 1,187 86 2,246 48 2,090 108 
Liabilities:
Derivatives, gross (a)
530 — 530 — 131 — 131 — 
Total Liabilities$530 $— $530 $— $131 $— $131 $— 
(a)Refer to Note 4 for the fair values of investment securities and to Note 8 for the fair values of derivative assets and liabilities on a further disaggregated basis.
(b)Level 3 fair value reflects an embedded derivative. Management reviews and applies judgment to the valuation of the embedded derivative that is performed by an independent third party using a Monte Carlo simulation that models a range of probable future stock prices based on implied volatility in a risk neutral framework. Refer to Note 8 for additional information about this embedded derivative.
Financial Assets and Financial Liabilities Carried at Other Than Fair Value
The following tables summarize the estimated fair values of our financial assets and financial liabilities that are measured at amortized cost, and not required to be carried at fair value on a recurring basis, as of March 31, 2025 and December 31, 2024. The fair values of these financial instruments are estimates based upon the market conditions and perceived risks as of March 31, 2025 and December 31, 2024, and require management’s judgment. These figures may not be indicative of future fair values, nor can the fair value of American Express be estimated by aggregating the amounts presented.
Table 9.2: Fair Value of Financial Assets and Financial Liabilities measured at Amortized Cost
Carrying
Value		Corresponding Fair Value Amount
2025 (Billions)TotalLevel 1Level 2Level 3
Financial Assets:
Financial assets for which carrying values equal or approximate fair value
Cash and cash equivalents (a)
$53 $53 $51 $2 $— 
Other financial assets (b)
62 62 — 62 — 
Financial assets carried at other than fair value
Card Member and Other loans, less reserves (c)
143 149 — — 149 
Card Member loans HFS
1 1 — — 1 
Financial Liabilities:
Financial liabilities for which carrying values equal or approximate fair value160 160 — 160 — 
Financial liabilities carried at other than fair value
Certificates of deposit (d)
14 14 — 14 — 
Long-term debt (c)
$51 $52 $— $52 $— 
Carrying
Value		Corresponding Fair Value Amount
2024 (Billions)TotalLevel 1Level 2Level 3
Financial Assets:
Financial assets for which carrying values equal or approximate fair value
Cash and cash equivalents (a)
$41 $41 $39 $2 $— 
Other financial assets (b)
63 63 — 63 — 
Financial assets carried at other than fair value
Card Member and Other loans, less reserves (c)
143 149 — — 149 
Card Member loans HFS
1 1 — — 1 
Financial Liabilities:
Financial liabilities for which carrying values equal or approximate fair value155 155 — 155 — 
Financial liabilities carried at other than fair value
Certificates of deposit (d)
12 12 — 12 — 
Long-term debt (c)
$50 $50 $— $50 $— 
(a)Level 2 fair value amounts reflect time deposits and short-term investments.
(b)Balances include Card Member receivables (including fair values of Card Member receivables of $4.2 billion and $3.9 billion held by a consolidated VIE as of March 31, 2025 and December 31, 2024, respectively), other receivables and other miscellaneous assets.
(c)Balances include amounts held by a consolidated VIE for which the fair values of Card Member loans were $26.7 billion and $28.3 billion as of March 31, 2025 and December 31, 2024, respectively, and the fair values of Long-term debt were $14.2 billion and $14.0 billion as of March 31, 2025 and December 31, 2024, respectively.
(d)Presented as a component of Customer deposits on the Consolidated Balance Sheets.
Nonrecurring Fair Value Measurements
We have certain assets that are subject to measurement at fair value on a nonrecurring basis. For these assets, measurement at fair value in periods subsequent to their initial recognition is applicable if they are determined to be impaired or where there are observable price changes for equity investments without readily determinable fair values.
We estimate the Level 3 fair value of equity investments without readily determinable fair values, which include investments in our Amex Ventures portfolio, based on price changes as of the date of new similar equity financing transactions completed by the companies in the portfolio. In addition, impairments on such investments are recorded to account for the difference between the estimated fair value and carrying value of an investment based on a qualitative assessment of impairment indicators such as business performance, general market conditions and the economic and regulatory environment. When an impairment triggering event occurs, the fair value measurement is generally derived by taking into account all available information, such as share prices of publicly traded peer companies, internal valuations performed by our investees, and other third-party fair value data. The fair value of impaired investments represents a Level 3 fair value measurement.
The carrying value of equity investments without readily determinable fair values totaled $0.9 billion as of both March 31, 2025 and December 31, 2024, of which investments representing nonrecurring Level 3 fair value measurement were nil and $1 million as of March 31, 2025 and December 31, 2024, respectively. These amounts are included within Other assets on the Consolidated Balance Sheets.
We recorded no unrealized gains for both the three months ended March 31, 2025 and 2024. Unrealized losses were $39 million and nil for the three months ended March 31, 2025 and 2024, respectively. Unrealized gains and losses are recorded in Other, net on the Consolidated Statements of Income. Since the adoption of new accounting guidance on the recognition and measurement of financial assets and financial liabilities on January 1, 2018, cumulative unrealized gains for equity investments without readily determinable fair values totaled $1.1 billion as of both March 31, 2025 and December 31, 2024, and cumulative unrealized losses were $499 million and $460 million as of March 31, 2025 and December 31, 2024, respectively.
In addition, we also have certain equity investments measured at fair value using the net asset value practical expedient. Such investments were immaterial as of both March 31, 2025 and December 31, 2024.
v3.25.1
Guarantees
 3 Months Ended
Mar. 31, 2025
Guarantees [Abstract]  
Guarantees Guarantees
The maximum potential undiscounted future payments and related liability resulting from guarantees and indemnifications provided by us in the ordinary course of business were $1 billion and $11 million, respectively, as of March 31, 2025 and $1 billion and $10 million, respectively, as of December 31, 2024, all of which were primarily related to our real estate arrangements and business dispositions.
To date, we have not experienced any significant losses related to guarantees or indemnifications. Our recognition of these instruments is at fair value. In addition, we establish reserves when a loss is probable and the amount can be reasonably estimated.
v3.25.1
Changes in Accumulated Other Comprehensive Income (Loss)
 3 Months Ended
Mar. 31, 2025
Comprehensive Income (Loss), Net of Tax, Attributable to Parent [Abstract]  
Changes in Accumulated Other Comprehensive Income (Loss) Changes In Accumulated Other Comprehensive Income (Loss)
AOCI is comprised of items that have not been recognized in earnings but may be recognized in earnings in the future when certain events occur. Changes in each component for the three months ended March 31, 2025 and 2024 were as follows:
Table 11.1: Changes in Accumulated Other Comprehensive Income (Loss)
(Millions), net of tax
Three Months Ended,
March 31, 2025Net ChangeDecember 31, 2024March 31, 2024Net ChangeDecember 31, 2023
Net Unrealized Gains (Losses) on Debt Securities
$(6)$3 $(9)$(13)$1 $(14)
Foreign Currency Translation Adjustment Gains (Losses), net of hedges (a)
(2,907)17 (2,924)(2,658)(87)(2,571)
Net Unrealized Pension and Other Postretirement Benefit Gains (Losses)
(453)9 (462)(484)3 (487)
Accumulated Other Comprehensive Income (Loss)
$(3,366)$29 $(3,395)$(3,155)$(83)$(3,072)
(a)Refer to Note 8 for additional information on hedging activity.
The following table shows the tax impact for the three months ended March 31 for the changes in each component of AOCI presented above:
Table 11.2: Tax Impact for Changes in Accumulated Other Comprehensive Income (Loss)
Tax expense (benefit)
Three Months Ended
March 31,
(Millions)20252024
Net unrealized gains on debt securities
$— $1 
Foreign currency translation adjustment, net of hedges(60)49 
Pension and other postretirement benefits(1)2 
Total tax impact$(61)$52 
Reclassifications out of AOCI into the Consolidated Statements of Income for the three months ended March 31, 2025 and 2024 were not significant.
v3.25.1
Service Fees and Other Revenue and Other Expenses
 3 Months Ended
Mar. 31, 2025
Service Fees and Other Revenue and Other Expenses [Abstract]  
Service Fees and Other Revenue and Other Expenses Service Fees and Other Revenue and Other Expenses
The following is a detail of Service fees and other revenue for the three months ended March 31:
Table 12.1: Components of Service Fees and Other Revenue
Three Months Ended
March 31,
(Millions)20252024
Loyalty coalition, merchant and other service fees (a)
$436 $442 
Network partnership revenue(b)
408 386 
Foreign currency-related revenue382 358 
Delinquency fees237 234 
Travel commissions and fees136 167 
Other fees and revenues123 91 
Total Service fees and other revenue (b)
$1,722 $1,678 
(a)Effective for the first quarter of 2025, the revenue line previously reported as Service fees was renamed to Loyalty coalition, merchant and other service fees to better reflect its nature and components.
(b)Effective for the first quarter of 2025, Network partnership revenue, previously reported as Processed revenue on our Consolidated Statements of Income, is consolidated within Service fees and other revenue. Prior period amounts have been recast to conform to the current period presentation.
The following is a detail of Other expenses for the three months ended March 31:
Table 12.2: Components of Other Expense
Three Months Ended
March 31,
(Millions)20252024
Data processing and equipment
$705 $657 
Professional services541 455 
Other
400 364 
Total Other expenses$1,646 $1,476 
v3.25.1
Income Taxes
 3 Months Ended
Mar. 31, 2025
Income Tax Disclosure [Abstract]  
Income Taxes Income Taxes
The effective tax rate was 22.4 percent and 22.5 percent for the three months ended March 31, 2025 and 2024, respectively.
We are under continuous examination by the Internal Revenue Service (IRS) and tax authorities in other countries and states in which we have significant business operations. The tax years under examination and open for examination vary by jurisdiction. We are currently under examination by the IRS for the 2017 and 2018 tax years.
In 2024, we received a Notice of Proposed Adjustment (Notice) from the IRS regarding transfer pricing between our U.S. and foreign subsidiaries for the 2017 and 2018 tax years currently under examination. The Notice proposes an increase to our U.S. taxable income that would result in an additional estimated U.S. federal income tax payment of approximately $185 million for 2017 and 2018, excluding interest and state income taxes, and asserts penalties of approximately $50 million for the same period. Although the Notice only applies to the 2017 and 2018 tax years currently under examination, the IRS may seek similar adjustments for subsequent tax years.
We strongly disagree with the IRS’s positions and plan to pursue all available remedies to vigorously contest the adjustments made by the IRS. We believe our income tax reserves are appropriate for all open tax years and that final resolution of this matter will not have a material impact on our results of operations. However, the ultimate outcome of this matter is uncertain, and if we are required to pay the IRS additional U.S. taxes, interest and/or potential penalties, our results of operations could be materially affected for the period in which the matter is resolved.
We believe it is reasonably possible that our unrecognized tax benefits could decrease within the next twelve months by as much as $132 million, principally as a result of potential resolutions of prior years’ tax items with various taxing authorities. The prior years’ tax items include unrecognized tax benefits relating to the deductibility of certain expenses or losses and the attribution of taxable income to a particular jurisdiction or jurisdictions. Of the $132 million of unrecognized tax benefits, approximately $104 million relates to amounts that, if recognized, would impact the effective tax rate in a future period.
Tax Credit Investments
As of March 31, 2025 and 2024, we had $1,699 million and $1,454 million in tax credit investments, respectively, included in Other assets on the Consolidated Balance Sheets, comprised of Low Income Housing Tax Credit investments and other qualifying investments. We account for such tax credit investments using the Proportional Amortization Method.
The following table presents tax credit investment expenses and associated income tax credits and other income tax benefits for the three months ended March 31:
Table 13.1: Tax Credit Investments Expenses and Credits
Three Months Ended
March 31,
(Millions)20252024
Proportional amortization recognized in tax provision
$57 $47 
Income tax credits and Other income tax benefits (a) recognized in tax provision
66 57 
(a) Other income tax benefits are a result of tax deductible expenses generated by our tax credit investments
Income tax credits and other income tax benefits associated with our tax credit investments are also recognized in the Consolidated Statements of Cash Flows in the Operating activities section primarily under Accounts payable and other liabilities. Refer to Note 6 to our “Consolidated Financial Statements” in the 2024 Form 10-K for additional information on our tax credit investments for the year ended December 31, 2024.
v3.25.1
Earnings Per Common Share (EPS)
 3 Months Ended
Mar. 31, 2025
Earnings Per Share [Abstract]  
Earnings Per Common Share (EPS) Earnings Per Common Share (EPS)
The computations of basic and diluted EPS for the three months ended March 31 were as follows:
Table 14.1: Computation of Basic and Diluted Earnings per Share
Three Months Ended
March 31,
(Millions, except per share amounts)20252024
Numerator:
Basic and diluted:
Net income$2,584 $2,437 
Preferred dividends (14)(14)
Net income available to common shareholders$2,570 $2,423 
Earnings allocated to participating share awards (a)
(18)(18)
Net income attributable to common shareholders$2,552 $2,405 
Denominator:(a)
Basic: Weighted-average common stock701 721 
Add: Weighted-average stock options (b)
1 1 
Diluted702 722 
Basic EPS$3.64 $3.34 
Diluted EPS$3.64 $3.33 
(a)Our unvested restricted stock awards, which include the right to receive non-forfeitable dividends or dividend equivalents, are considered participating securities. Calculations of EPS under the two-class method exclude from the numerator any dividends paid or owed on participating securities and any undistributed earnings considered to be attributable to participating securities. The related participating securities are similarly excluded from the denominator.
(b)The dilutive effect of unexercised stock options excludes from the computation of EPS 0.1 million of options for both the three months ended March 31, 2025 and 2024, because inclusion of the options would have been anti-dilutive.
v3.25.1
Reportable Operating Segments
 3 Months Ended
Mar. 31, 2025
Segment Reporting [Abstract]  
Reportable Operating Segments Reportable Operating Segments
The following tables present certain selected financial information for our reportable operating segments and Corporate & Other as of or for the three months ended March 31:
Table 15.1: Selected Financial Information by Segment
Three Months Ended March 31, 2025 (Millions)USCSCSICSGMNS
Corporate & Other (a)
Consolidated
Total non-interest revenues$5,243 $3,265 $2,646 $1,660 $(16)$12,798 
Revenue from contracts with customers (b)
3,634 2,828 1,688 1,485 (9)9,626 
Interest income3,763 1,202 596 12 562 6,135 
Interest expense757 432 306 (143)614 1,966 
Net interest income
3,006 770 290 155 (52)4,169 
Total revenues net of interest expense8,249 4,035 2,936 1,815 (68)16,967 
Provisions for credit losses631 329 192 (2)— 1,150 
Total revenues net of interest expense after provisions for credit losses7,618 3,706 2,744 1,817 (68)15,817 
Expenses
Card Member rewards, business development and Card Member services (c)
3,882 1,746 1,312 283 12 7,235 
Marketing765 337 300 76 8 1,486 
Salaries and employee benefits and other operating expenses1,239 787 751 468 521 3,766 
Total expenses5,886 2,870 2,363 827 541 12,487 
Pretax income (loss)$1,732 $836 $381 $990 $(609)$3,330 
Total assets
$110,886 $62,012 $42,620 $18,083 $48,643 $282,244 
Three Months Ended March 31, 2024 (Millions)USCSCSICSGMNS
Corporate & Other (a)
Consolidated
Total non-interest revenues$4,766 $3,194 $2,437 $1,655 $(20)$12,032 
Revenue from contracts with customers (b)
3,469 2,795 1,590 1,495 (10)9,339 
Interest income3,481 1,005 583 17 689 5,775 
Interest expense748 414 307 (198)735 2,006 
Net interest income2,733 591 276 215 (46)3,769 
Total revenues net of interest expense7,499 3,785 2,713 1,870 (66)15,801 
Provisions for credit losses727 355 182 6 (1)1,269 
Total revenues net of interest expense after provisions for credit losses6,772 3,430 2,531 1,864 (65)14,532 
Expenses
Card Member rewards, business development and Card Member services (c)
3,356 1,493 1,203 279 6 6,337 
Marketing719 326 352 73 6 1,476 
Salaries and employee benefits and other operating expenses1,084 733 724 495 538 3,574 
Total expenses5,159 2,552 2,279 847 550 11,387 
Pretax income (loss)$1,613 $878 $252 $1,017 $(615)$3,145 
Total assets
$104,297 $58,143 $41,472 $24,885 $40,464 $269,261 
(a)Corporate & Other includes adjustments and eliminations for intersegment activity.
(b)Includes discount revenue and certain service fees and other revenue from customers.
(c)Card Member rewards, business development and Card Member services expenses are generally correlated to volumes or are variable based on usage.
v3.25.1
Pay vs Performance Disclosure - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Pay vs Performance Disclosure    
Net Income (Loss) $ 2,584 $ 2,437
v3.25.1
Insider Trading Arrangements
 3 Months Ended
Mar. 31, 2025
Trading Arrangements, by Individual  
Rule 10b5-1 Arrangement Adopted false
Non-Rule 10b5-1 Arrangement Adopted false
Rule 10b5-1 Arrangement Terminated false
Non-Rule 10b5-1 Arrangement Terminated false
v3.25.1
Basis of Presentation (Policies)
 3 Months Ended
Mar. 31, 2025
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Basis of Presentation
The preparation of Consolidated Financial Statements in conformity with accounting principles generally accepted in the United States of America (GAAP) requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and the disclosures of contingent assets and liabilities. These accounting estimates reflect the best judgment of management, but actual results could differ.
Reclassifications
Certain reclassifications of prior period amounts have been made to conform to the current period presentation.
Recently Issued Accounting Standards
Recently Issued Accounting Standards
In December 2023, the Financial Accounting Standards Board issued updated accounting guidance on Disclosures for Income Taxes, effective for annual reporting periods beginning after December 15, 2024, with early adoption permitted. The updated guidance requires additional disclosure and disaggregated information in the Income Tax Rate reconciliation using both percentages and reporting currency amounts, with additional qualitative explanations of individually significant reconciling items. The updated guidance also requires disclosure of the amount of income taxes paid (net of refunds received) disaggregated by jurisdictional categories (federal (national), state and foreign). We are currently assessing the updated guidance; however, it is not expected to have a material impact to our Consolidated Financial Statements.
In November 2024 and as amended in January 2025, the Financial Accounting Standards Board issued updated accounting guidance on the Disaggregation of Income Statement Expenses for annual reporting periods beginning after December 15, 2026 and for interim reporting periods beginning December 15, 2027, with early adoption permitted. The updated guidance includes the requirement for a new tabular disclosure within a Note to the Consolidated Financial Statements, to disaggregate defined expense categories from the expense report lines presented on the Consolidated Statements of Income. We are currently assessing the updated guidance and its impact to our Consolidated Financial Statements.
Reserves for Credit Losses
Reserves for credit losses represent our best estimate of the expected credit losses in our outstanding portfolio of Card Member loans and receivables as of the balance sheet date. The Current Expected Credit Loss (CECL) methodology requires us to estimate lifetime expected credit losses by incorporating historical loss experience, as well as current and future economic conditions over a reasonable and supportable period (R&S Period), which is approximately three years, beyond the balance sheet date. We make various judgments combined with historical loss experience to determine a reserve rate that is applied to the outstanding loan or receivable balance to produce a reserve for expected credit losses.
We use a combination of statistically-based models that incorporate current and future economic conditions throughout the R&S Period. The process of estimating expected credit losses is based on several key models: Probability of Default (PD), Exposure at Default (EAD), and future recoveries for each month of the R&S Period. Beyond the R&S Period, we estimate expected credit losses by immediately reverting to long-term average loss rates.
•PD models are used to estimate the likelihood an account will be written-off.
•EAD models are used to estimate the balance of an account at the time of write-off. This includes balances less expected repayments based on historical payment and revolve behavior, which vary by customer. Due to the nature of revolving loan portfolios, the EAD models are complex and involve assumptions regarding the relationship between future spend and payment behaviors.
•Recovery models are used to estimate amounts that are expected to be received from Card Members after default occurs, typically as a result of collection efforts. Future recoveries are estimated taking into consideration the time of default, time elapsed since default and macroeconomic conditions.
We also estimate the likelihood and magnitude of recovery of previously written off accounts considering how long ago the account was written off and future economic conditions, even if such expected recoveries exceed expected losses. Our models are developed using historical loss experience covering the economic cycle and consider the impact of account characteristics on expected losses. This history includes the performance of loans and receivables modifications for borrowers experiencing financial difficulty, including their subsequent defaults.
Future economic conditions that are incorporated over the R&S Period include multiple macroeconomic scenarios provided to us by an independent third party. Management reviews these economic scenarios each period and assigns probability weights to each scenario, generally with a consistent initial distribution. At times, due to macroeconomic uncertainty and volatility, management may apply judgment and assign different probability weights to scenarios. These macroeconomic scenarios contain certain variables, including unemployment rates and real gross domestic product (GDP), that are significant to our models.
We also evaluate whether to include qualitative reserves to cover losses that are expected but, in our assessment, may not be adequately represented in the quantitative methods or the economic assumptions. We consider whether to adjust the quantitative reserves (higher or lower) to address possible limitations within the models or factors not included within the models, such as external conditions, emerging portfolio trends, the nature and size of the portfolio, portfolio concentrations, the volume and severity of past due accounts, or management risk actions.
Lifetime losses for most of our loans and receivables are evaluated at an appropriate level of granularity, including assessment on a pooled basis where financial assets share similar risk characteristics, such as past spend and remittance behaviors, credit bureau scores where available, delinquency status, tenure of balance outstanding, amongst others. Credit losses on accrued interest are measured and presented as part of Reserves for credit losses on the Consolidated Balance Sheets and within the Provisions for credit losses in the Consolidated Statements of Income, rather than reversing interest income.
For Other loans, we use vintage-based historical performance to estimate expected credit losses over the life of the loan, net of recovery estimates.
Loans and receivable balances are written off when we consider amounts to be uncollectible, which is generally determined by the number of days past due and is typically no later than 180 days past due for Card Member loans and receivables and 120 days past due for Other loans. Balances in bankruptcy or owed by deceased individuals are generally written off upon notification.
Investment Securities Investment securities principally include available-for-sale (AFS) debt securities carried at fair value on the Consolidated Balance Sheets. Unrealized losses attributable to credit deterioration are recorded in the Consolidated Statements of Income in Other loans Provision for credit losses. Unrealized gains and any portion of a security’s unrealized loss attributable to non-credit losses are recorded in the Consolidated Statements of Comprehensive Income, net of tax.
Investment securities also include equity securities carried at fair value on the Consolidated Balance Sheets with unrealized gains and losses recorded in the Consolidated Statements of Income as Other, net expense.
Realized gains and losses are recognized upon disposition of the securities using the specific identification method and recorded in the Consolidated Statements of Income as Other, net expense.
Asset Securitizations
We periodically securitize Card Member loans and receivables arising from our card businesses through the transfer of those assets to securitization trusts, American Express Credit Account Master Trust (the Lending Trust) and American Express Issuance Trust II (the Charge Trust and together with the Lending Trust, the Trusts). The Trusts then issue debt securities collateralized by the transferred assets to third-party investors.
The Trusts are considered VIEs as they have insufficient equity at risk to finance their activities, which are to issue debt securities that are collateralized by the underlying Card Member loans and receivables. We perform the servicing and key decision making for the Trusts, and therefore have the power to direct the activities that most significantly impact the Trusts’ economic performance, which are the collection of the underlying Card Member loans and receivables. In addition, we hold all of the variable interests in both Trusts, with the exception of the debt securities issued to third-party investors.These variable interests held by us provide us with the right to receive benefits and the obligation to absorb losses, which could be significant to both the Lending Trust and the Charge Trust. Based on these considerations, we are the primary beneficiary of the Trusts and therefore consolidate the Trusts.
Contingencies
We have accrued for certain of our outstanding legal proceedings. An accrual is recorded when it is both (a) probable that a loss has occurred and (b) the amount of loss can be reasonably estimated. There may be instances in which an exposure to loss exceeds the accrual. We evaluate, on a quarterly basis, developments in legal proceedings that could cause an increase or decrease in the amount of the accrual that has been previously recorded, or a revision to the disclosed estimated range of possible losses, as applicable.
For those disclosed legal proceedings where a loss is reasonably possible in future periods, whether in excess of a recorded accrual for legal or tax contingencies, or where there is no such accrual, and for which we are able to estimate a range of possible loss, the current estimated range is zero to $190 million in excess of any accruals related to those matters. This range represents management’s estimate based on currently available information and does not represent our maximum loss exposure; actual results may vary significantly. As such legal proceedings evolve, we may need to increase our range of possible loss or recorded accruals. In addition, it is possible that significantly increased merchant steering or other actions impairing the Card Member experience as a result of an adverse resolution in one or any combination of the disclosed merchant cases could have a material adverse effect on our business and results of operations.
Derivatives
A majority of our derivative assets and liabilities as of March 31, 2025 and December 31, 2024 are subject to master netting agreements with our derivative counterparties. Accordingly, where appropriate, we have elected to present derivative assets and liabilities with the same counterparty on a net basis in the Consolidated Balance Sheets.
Fair Values
We have certain assets that are subject to measurement at fair value on a nonrecurring basis. For these assets, measurement at fair value in periods subsequent to their initial recognition is applicable if they are determined to be impaired or where there are observable price changes for equity investments without readily determinable fair values.
We estimate the Level 3 fair value of equity investments without readily determinable fair values, which include investments in our Amex Ventures portfolio, based on price changes as of the date of new similar equity financing transactions completed by the companies in the portfolio. In addition, impairments on such investments are recorded to account for the difference between the estimated fair value and carrying value of an investment based on a qualitative assessment of impairment indicators such as business performance, general market conditions and the economic and regulatory environment. When an impairment triggering event occurs, the fair value measurement is generally derived by taking into account all available information, such as share prices of publicly traded peer companies, internal valuations performed by our investees, and other third-party fair value data. The fair value of impaired investments represents a Level 3 fair value measurement.
Guarantees Our recognition of these instruments is at fair value. In addition, we establish reserves when a loss is probable and the amount can be reasonably estimated.
v3.25.1
Loans and Card Member Receivables (Tables)
 3 Months Ended
Mar. 31, 2025
Receivables [Abstract]  
Card member and other loan detail
Card Member and Other loans as of March 31, 2025 and December 31, 2024 consisted of:
Table 2.1: Card Member and Other Loans
(Millions)20252024
Consumer (a)
$105,213 $107,646 
Small Business33,903 31,991 
Corporate87 37 
Card Member loans139,203 139,674 
Less: Reserves for credit losses5,592 5,679 
Card Member loans, net$133,611 $133,995 
Other loans, net (b)
$9,434 $9,038 
(a)Includes approximately $26.7 billion and $28.3 billion of gross Card Member loans available to settle obligations of a consolidated variable interest entity (VIE) as of March 31, 2025 and December 31, 2024, respectively.
(b)Other loans are presented net of reserves for credit losses of $244 million and $194 million as of March 31, 2025 and December 31, 2024, respectively.
Card Member receivables as of March 31, 2025 and December 31, 2024 consisted of:
Table 2.2: Card Member Receivables
(Millions)20252024
Consumer
$23,211 $25,431 
Small Business18,631 18,619 
Corporate (a)
16,661 15,361 
Card Member receivables58,503 59,411 
Less: Reserves for credit losses148 171 
Card Member receivables, net$58,355 $59,240 
(a)Includes $4.2 billion and $3.9 billion of gross Card Member receivables available to settle obligations of a consolidated VIE as of March 31, 2025 and December 31, 2024, respectively.
Aging of receivables The following tables present the aging of Card Member loans and receivables as of March 31, 2025 and December 31, 2024:
Table 2.3: Card Member Loans and Receivables Aging
2025 (Millions)
Current30-59
Days
Past Due		60-89
Days
Past Due		90+
Days
Past Due		Total
90+ Days Past Due and Still Accruing Interest (c)
Non-Accruals(d)
Card Member Loans:
Consumer$103,764 $452 $315 $682 $105,213 $421 $422 
Small Business33,385 172 120 226 33,903 131 140 
Corporate (a)
(b)(b)(b)— 87 — — 
Card Member Receivables:
Consumer23,029 59 41 82 23,211 — — 
Small Business$18,395 $84 $60 92 18,631 — — 
Corporate (a)
(b)(b)(b)$61 $16,661 $— $— 
2024 (Millions)
Current30-59
Days
Past Due		60-89
Days
Past Due		90+
Days
Past Due		Total
90+ Days Past Due and Still Accruing Interest (c)
Non-Accruals(d)
Card Member Loans:
Consumer$106,155 $437 $329 $725 $107,646 $435 $464 
Small Business31,510 151 107 223 31,991 132 135 
Corporate (a)
(b)(b)(b)— 37 — — 
Card Member Receivables:
Consumer25,255 58 39 79 25,431 — — 
Small Business$18,400 $77 $54 88 18,619 — — 
Corporate (a)
(b)(b)(b)$65 $15,361 $— $— 
(a)For corporate accounts, delinquency data is tracked based on days past billing status rather than days past due. A Card Member account is considered 90 days past billing if payment has not been received within 90 days of the Card Member’s billing statement date. In addition, if we initiate collection procedures on an account prior to the account becoming 90 days past billing, the associated Card Member loan or receivable balance is classified as 90 days past billing. These amounts are shown above as 90+ Days Past Due for presentation purposes. See also (b).
(b)Delinquency data for periods other than 90+ days past billing has not historically been available due to system constraints. Therefore, such data has not been a material input for risk management purposes. The balances that are current to 89 days past billing can be derived as the difference between the Total and the 90+ Days Past Due balances.
(c)Our policy is generally to accrue interest through the date of write-off (typically 180 days past due). We establish reserves for interest that we believe will not be collected.
(d)Non-accrual loans primarily include certain loans placed with outside collection agencies for which we have ceased accruing interest.
The following tables present the aging and gross write-offs for other loans by year of origination as of or for the three months ended March 31, 2025, and as of or for the twelve months ended December 31, 2024:
Table 2.4: Other Loans Aging and Gross Write-Offs by Origination Year
2025 (Millions)
2025
2024
2023
2022
2021
Prior
Revolving Loans (a)
Total
Current
$1,726 $4,047 $1,223 $210 $9 $66 $2,339 $9,620 
30-59 Days Past Due
— 6 6 2 — 1 11 26 
60-89 Days Past Due
— 6 3 1 — — 7 17 
90+ Days Past Due (b)
— 4 3 1 — 1 6 15 
Total (c)
$1,726 $4,063 $1,235 $214 $9 $68 $2,363 $9,678 
Gross Write-Offs
$— $17 $15 $6 $— $— $24 $62 
2024 (Millions)
2024
2023
2022
2021
2020
Prior
Revolving Loans (a)
Total
Current
$4,950 $1,578 $356 $10 $14 $57 $2,209 $9,174 
30-59 Days Past Due
5 5 2 — — — 10 22 
60-89 Days Past Due
5 4 2 — — — 7 18 
90+ Days Past Due (b)
4 4 2 — — 1 7 18 
Total (c)
$4,964 $1,591 $362 $10 $14 $58 $2,233 $9,232 
Gross Write-Offs
$13 $59 $42 $6 $— $— $87 $207 
(a)Revolving loans consist primarily of lines of credit offered to small business customers.
(b)Over 90 days past due includes $6 million as of both March 31, 2025 and December 31, 2024 of loans on which interest is still accruing. Our policy is generally to accrue interest through the date of write-off (typically 120 days past due) except for lines of credit offered to small business customers, where interest ceases to accrue at 90 days past due. We establish reserves for interest that we believe will not be collected.
(c)This total includes non-accrual loans of $17 million and $19 million as of March 31, 2025 and December 31, 2024, respectively. Non-accruals for consumer installment loans primarily include certain loans placed with outside collection agencies for which we have ceased accruing interest.
Credit quality indicators for loans and receivables
The following table presents the key credit quality indicators as of or for the three months ended March 31:
Table 2.5: Credit Quality Indicators for Loans and Card Member Receivables
20252024
Net Write-Off RateNet Write-Off Rate
Principal
Only (a)
Principal,
Interest &
Fees (a)
30+ Days Past Due as a % of Total
Principal
Only (a)
Principal,
Interest &
Fees (a)
30+ Days Past Due as a % of Total
Card Member Loans:
Consumer2.3 %2.9 %1.4 %2.3 %2.8 %1.4 %
Small Business2.5 %2.9 %1.5 %2.2 %2.6 %1.4 %
Card Member Receivables:
Consumer0.9 %1.0 %0.8 %1.4 %1.5 %0.9 %
Small Business1.9 %2.0 %1.3 %2.1 %2.3 %1.3 %
Corporate (b)0.5 %(c)(b)0.5 %(c)
Other Loans
2.2 %2.3 %0.6 %2.3 %2.4 %0.7 %
(a)We present a net write-off rate based on principal losses only (i.e., excluding interest and/or fees) to be consistent with industry convention. In addition, as our practice is to include uncollectible interest and/or fees as part of our total provision for credit losses, a net write-off rate including principal, interest and/or fees is also presented.
(b)Net write-off rate based on principal losses only is not available due to system constraints.
(c)For corporate receivables, delinquency data is tracked based on days past billing status rather than days past due. Delinquency data for periods other than 90+ days past billing is not available due to system constraints. 90+ days past billing as a % of total was 0.4% and 0.5% as of March 31, 2025 and 2024, respectively.
Modifications of loans and receivables
The following table provides information relating to loans and receivables modifications for borrowers experiencing financial difficulty during the three months ended March 31, 2025 and 2024:
Table 2.6: Loans and Receivables Modifications for Borrowers experiencing Financial Difficulty
Three Months Ended March 31,
20252024
Account Balances
(Millions) (a)
% of Total Class of
Financing Receivables
Weighted Average Interest Rate Reduction
(% points)		Weighted Average Payment
Term Extensions
(# of months)
Account Balances
(Millions) (a)
% of Total Class of
Financing Receivables
Weighted Average Interest Rate Reduction
(% points)		Weighted Average Payment
Term Extensions
(# of months)
Interest Rate Reduction
Card Member Loans
Consumer$545 0.5 %18.4 %(b)$586 0.6 %18.0 %(b)
Small Business229 0.7 %17.7 %(b)206 0.7 %17.4 %(b)
Corporate— — — (b)— — — (b)
Term Extension
Card Member Receivables
Consumer76 0.3 %(c)31114 0.5 %(c)29
Small Business137 0.7 %(c)29174 0.9 %(c)29
Corporate5 0.03 %(c)116 0.04 %(c)9
Other Loans12 0.1 %— 1711 0.1 %— 19
Interest Rate Reduction
and Term Extension
Other Loans17 0.2 %3.1 %2118 0.2 %2.3 %19
Total$1,021 $1,115 
(a)Represents the outstanding balances as of March 31, 2025 and 2024, respectively, of all modifications undertaken in the current and preceding three months for loans and receivables that remain in modification programs as of, or that defaulted on or before, March 31, 2025 and 2024, respectively. The outstanding balances include principal, fees, and accrued interest on loans and principal and fees on receivables. Modifications did not reduce the principal balance.
(b)For Card Member loans, we generally do not offer payment term extensions.
(c)We do not offer interest rate reduction programs for Card Member receivables as the receivables are non-interest bearing.
The following tables provide information relating to the performance of loans and receivables that were modified during the prior twelve months and that remain in modification programs as of, or that defaulted on or before, March 31, 2025 and 2024:
Table 2.8: Performance of Modified Loans and Receivables
As of March 31, 2025
Account Balances (Millions) (a)
Current
30-89 Days Past Due
90+ Days Past Due
Card Member Loans
Consumer$1,597 $106 $42 
Small Business596 59 20 
Corporate— — — 
Card Member Receivables:
Consumer215 13 5 
Small Business345 35 8 
Corporate8 3 1 
Other Loans81 5 1 
Total$2,842 $221 $77 
As of March 31, 2024
Account Balances (Millions) (a)
Current
30-89 Days Past Due
90+ Days Past Due
Card Member Loans
Consumer$1,635 $106 $39 
Small Business535 51 17 
Corporate— — — 
Card Member Receivables:
Consumer312 23 6 
Small Business468 48 13 
Corporate8 1 2 
Other Loans71 6 2 
Total$3,029 $235 $79 
(a)The outstanding balances include principal, fees and accrued interest on loans and principal and fees on receivables.
Modified loans and receivables that subsequently defaulted
The following table provides information with respect to modified loans and receivables that defaulted during the periods presented and were modified in the twelve months prior to the payment default. A customer can miss up to three payments before being considered in default, depending on the terms of the modification program.
Table 2.7: Modified Loans and Receivables that Defaulted within Twelve Months of Modification
Three Months Ended March 31,
20252024
Account Balance (Millions) (a)
Interest Rate Reduction
Term ExtensionInterest Rate Reduction and Term ExtensionTotal
Interest Rate Reduction
Term ExtensionInterest Rate Reduction and Term ExtensionTotal
Card Member Loans
Consumer$45 (b)$—$45 $40 (b)$— $40 
Small Business22 (b)—22 18 (b)— 18 
Corporate— (b)—— — (b)— — 
Card Member Receivables
Consumer(c)$5 — 5 (c)$6 — 6 
Small Business(c)11 — 11 (c)13 — 13 
Corporate(c)— — — (c)1 — 1 
Other Loans— — 1 1 — — 1 1 
Total$67 $16 $1 $84 $58 $20 $1 $79 
(a)Represents the outstanding balances as of March 31, 2025 and 2024, respectively, of all modifications that defaulted in the periods presented and were modified in the twelve months prior to payment default. The outstanding balances include principal, fees and accrued interest on loans and principal and fees on receivables.
(b)For Card Member loans, we generally do not offer payment term extensions.
(c)We do not offer interest rate reduction programs for Card Member receivables as the receivables are non-interest bearing.
v3.25.1
Reserves for Credit Losses (Tables)
 3 Months Ended
Mar. 31, 2025
Credit Loss [Abstract]  
Schedule of key variables in macroeconomic scenarios utilized for computation of reserves for credit losses
The following table reflects the range of macroeconomic scenario key variables available to us as of March 31, 2025 and December 31, 2024, respectively, which were used, in conjunction with other inputs, to calculate reserves for credit losses:
Table 3.1: Key Macroeconomic Variables
U.S. Unemployment Rate
U.S. GDP Growth (Contraction) (a)
March 31, 2025December 31, 2024March 31, 2025December 31, 2024
First quarter of 2025
 4%
4% - 6%
 2%
4% - (3)%
Fourth quarter of 2025
3% - 8%
3% - 8%
3% - (4)%
3% - 1%
Fourth quarter of 2026
3% - 8%
3% - 7%
2%
2%
Fourth quarter of 2027
4% - 7%
3% - 6%
4% - 2%
4% - 2%
(a)Real GDP quarter over quarter percentage change seasonally adjusted to annualized rates.
Schedule of changes in card member loans, receivables, and other loans
The following table presents changes in the Card Member loans reserve for credit losses for the three months ended March 31:
Table 3.2: Changes in Card Member Loans Reserve for Credit Losses
Three Months Ended March 31,
(Millions)20252024
Beginning Balance
$5,679 $5,118 
Provisions (a)
901 1,014 
Net write-offs (b)
Principal(818)(705)
Interest and fees(178)(150)
Other (c)
8 (6)
Ending Balance$5,592 $5,271 
(a)Provisions for principal, interest and fee reserve components. Provisions for credit losses includes reserve build (release) and replenishment for net write-offs.
(b)Principal write-offs are presented less recoveries of $221 million and $159 million for the three months ended March 31, 2025 and 2024, respectively. Recoveries of interest and fees were not significant.
(c)Primarily includes foreign currency translation adjustments.
The following table presents changes in the Card Member receivables reserve for credit losses for the three months ended March 31:
Table 3.3: Changes in Card Member Receivables Reserve for Credit Losses
Three Months Ended March 31,
(Millions)20252024
Beginning Balance
$171 $174 
Provisions (a)
146 196 
Net write-offs (b)
(169)(217)
Other (c)
— (2)
Ending Balance$148 $151 
(a)Provisions for principal and fee reserve components. Provisions for credit losses includes reserve build (release) and replenishment for net write-offs.
(b)Net write-offs are presented less recoveries of $73 million and $76 million for the three months ended March 31, 2025 and 2024, respectively.
(c)Primarily includes foreign currency translation adjustments.
The following table presents changes in the Other loans reserve for credit losses for the three months ended March 31:
Table 3.4: Changes in Other Loans Reserve for Credit Losses
Three Months Ended March 31,
(Millions)20252024
Beginning Balance
$194 $126 
Provisions (a)
105 53 
Net write-offs (b)
Principal
(53)(42)
Interest and Fees
(2)(1)
Other
— — 
Ending Balance$244 $136 
(a)Provisions for principal, interest and fee reserve components. Provisions for credit losses includes reserve build (release) and replenishment for net write-offs.
(b)Principal write-offs are presented less recoveries of $7 million and $4 million for the three months ended March 31, 2025 and 2024, respectively. Recoveries of interest and fees were not significant.
v3.25.1
Investment Securities (Tables)
 3 Months Ended
Mar. 31, 2025
Investments, Debt and Equity Securities [Abstract]  
Schedule of available for sale securities by type
The following is a summary of investment securities as of March 31, 2025 and December 31, 2024:
Table 4.1: Investment Securities
20252024
Description of Securities
(Millions)
CostGross
Unrealized
Gains		Gross
Unrealized
Losses		Estimated
Fair
Value		CostGross
Unrealized
Gains		Gross
Unrealized
Losses		Estimated
Fair
Value
Available-for-sale debt securities:
State and municipal obligations$56 $1 $(8)$49 $57 $1 $(9)$49 
U.S. Government agency obligations4 — — 4 4 — — 4 
U.S. Government treasury obligations
278 — (1)277 289 — (2)287 
Mortgage-backed securities (a)
10 — — 10 11 — (1)10 
Foreign government bonds and obligations652 — — 652 765 — — 765 
Other (b)
72 — — 72 77 — — 77 
Equity securities (c)
53 1 (8)46 53 4 (9)48 
Total$1,125 $2 $(17)$1,110 $1,256 $5 $(21)$1,240 
(a)Represents mortgage-backed securities guaranteed by Fannie Mae, Freddie Mac or Ginnie Mae.
(b)Represents investments in debt securities issued by Community Development Financial Institutions.
(c)Equity securities comprise investments in common stock and mutual funds.
Available-for-sale securities, continuous unrealized loss position, fair value
The following table provides information about our AFS debt securities with gross unrealized losses and the length of time that individual securities have been in a continuous unrealized loss position as of March 31, 2025 and December 31, 2024:
Table 4.2: AFS Debt Securities with Gross Unrealized Losses by Duration
20252024
Less than 12 months12 months or moreLess than 12 months12 months or more
Description of Securities (Millions)
Estimated Fair ValueGross
Unrealized
Losses		Estimated Fair ValueGross
Unrealized
Losses		Estimated Fair ValueGross
Unrealized
Losses		Estimated Fair ValueGross
Unrealized
Losses
State and municipal obligations$— $— $22 $(8)$— $— $22 $(9)
U.S. Government treasury obligations— — 123 (1)— — 123 (2)
Mortgage-backed securities— — — — — — 7 (1)
Total$— $— $145 $(9)$— $— $152 $(12)
Available for sale securities ratio of fair value to amortized cost
The following table summarizes the gross unrealized losses for AFS debt securities by ratio of fair value to amortized cost as of March 31, 2025 and December 31, 2024:    
Table 4.3: AFS Gross Unrealized Losses by Ratio of Fair Value to Amortized Cost
Less than 12 months12 months or moreTotal
Ratio of Fair Value to
Amortized Cost
(Dollars in millions)
Number of
Securities		Estimated
Fair Value		Gross
Unrealized
Losses		Number of
Securities		Estimated
Fair Value		Gross
Unrealized
Losses		Number of
Securities		Estimated
Fair Value		Gross
Unrealized
Losses
2025:
90–100%— $— $— 5$128 $(2)5 $128 $(2)
Less than 90%— $— $— 4 $17 $(7)4 $17 $(7)
Total as of March 31, 2025— $— $— 9 $145 $(9)9 $145 $(9)
2024:
90–100%— $— $— 30 $129 $(3)30 $129 $(3)
Less than 90%— $— $— 15 $23 $(9)15 $23 $(9)
Total as of December 31, 2024— $— $— 45 $152 $(12)45 $152 $(12)
Contractual maturities of investment securities
Contractual maturities for AFS debt securities with stated maturities as of March 31, 2025 were as follows:
Table 4.4: Contractual Maturities of AFS Debt Securities
(Millions)CostEstimated
Fair Value
Due within 1 year$862 $861 
Due after 1 year but within 5 years136 136 
Due after 5 years but within 10 years27 28 
Due after 10 years47 39 
Total$1,072 $1,064 
v3.25.1
Customer Deposits (Tables)
 3 Months Ended
Mar. 31, 2025
Deposits [Abstract]  
Customer deposits by component and type
As of March 31, 2025 and December 31, 2024, customer deposits were categorized as interest-bearing or non-interest-bearing as follows:
Table 6.1: Interest-bearing and Non-Interest-bearing Customer Deposits
(Millions)20252024
U.S.:
Interest-bearing$145,494 $138,433 
Non-interest-bearing (includes Card Member credit balances of: 2025, $440; 2024, $513)
501 566 
Non-U.S.:
Interest-bearing17 17 
Non-interest-bearing (includes Card Member credit balances of: 2025, $381; 2024, $395)
384 397 
Total customer deposits$146,396 $139,413 
Customer deposits by deposit type as of March 31, 2025 and December 31, 2024 were as follows:
Table 6.2: Customer Deposits by Type
(Millions)20252024
U.S. interest-bearing deposits:
Savings accounts
$113,243 $108,364 
Checking accounts
2,324 2,045 
Certificates of deposit:
Direct4,291 4,303 
Third-party (brokered)10,117 8,109 
Sweep accounts – Third-party (brokered)15,519 15,612 
Total U.S. interest-bearing deposits
$145,494 $138,433 
Other deposits81 72 
Card Member credit balances821 908 
Total customer deposits$146,396 $139,413 
Time deposits by maturity
The scheduled maturities of certificates of deposit as of March 31, 2025 were as follows:
Table 6.3: Scheduled Maturities of Certificates of Deposit
(Millions)20252026202720282029After 5 YearsTotal
Certificates of deposit (a)
$5,663 $2,946 $2,488 $1,697 $668 $956 $14,418 
(a)Includes $10 million of non-U.S. direct certificates of deposit as of March 31, 2025.
v3.25.1
Derivatives and Hedging Activities (Tables)
 3 Months Ended
Mar. 31, 2025
Derivative Instruments and Hedging Activities Disclosure [Abstract]  
Schedule of derivative instruments in statement of financial position, fair value
The following table summarizes the total fair value, excluding interest accruals, of derivative assets and liabilities as of March 31, 2025 and December 31, 2024:
Table 8.1: Fair Value of Derivative Assets and Liabilities
Other Assets Fair ValueOther Liabilities Fair Value
(Millions)2025202420252024
Derivatives designated as hedging instruments:
Fair value hedges - Interest rate contracts (a)
$— $— $17 $23 
Net investment hedges - Foreign exchange contracts38 340 205 18 
Total derivatives designated as hedging instruments38 340 222 41 
Derivatives not designated as hedging instruments:
Foreign exchange contracts and other
171 666 308 90 
Total derivatives, gross209 1,006 530 131 
Derivative asset and derivative liability netting (b)
(150)(91)(150)(91)
Cash collateral netting (c)
— (18)(22)(23)
Total derivatives, net$59 $897 $358 $17 
(a)For our centrally cleared derivatives, variation margin payments are legally characterized as settlement payments as opposed to collateral.
(b)Represents the amount of netting of derivative assets and derivative liabilities executed with the same counterparty under an enforceable master netting arrangement.
(c)Represents the offsetting of the fair value of bilateral interest rate contracts and certain foreign exchange contracts with the right to cash collateral held from the counterparty or cash collateral posted with the counterparty.
Effect of fair value hedges on results of operations
The following table presents the gains and losses recognized in Interest expense on the Consolidated Statements of Income associated with the fair value hedges of our fixed-rate long-term debt for the three months ended March 31:
Table 8.2: Gains and Losses associated with Fair Value Hedges on Fixed-rate Long Term Debt
Gains (losses)
Three Months Ended
March 31,
(Millions)20252024
Fixed-rate long-term debt $(263)$133 
Derivatives designated as hedging instruments263 (134)
Total$— $(1)
v3.25.1
Fair Values (Tables)
 3 Months Ended
Mar. 31, 2025
Fair Value Disclosures [Abstract]  
Fair value assets and liabilities measured on recurring basis
The following table summarizes our financial assets and financial liabilities measured at fair value on a recurring basis, categorized by GAAP’s fair value hierarchy, as of March 31, 2025 and December 31, 2024:
Table 9.1: Financial Assets and Financial Liabilities measured at Fair Value
20252024
(Millions)TotalLevel 1Level 2Level 3TotalLevel 1Level 2Level 3
Assets:
Investment securities: (a)
Equity securities$46 $46 $— $— $48 $48 $— $— 
Debt securities
1,064 — 992 72 1,192 — 1,115 77 
Derivatives, gross (a)(b)
209 — 195 14 1,006 — 975 31 
Total Assets1,319 46 1,187 86 2,246 48 2,090 108 
Liabilities:
Derivatives, gross (a)
530 — 530 — 131 — 131 — 
Total Liabilities$530 $— $530 $— $131 $— $131 $— 
(a)Refer to Note 4 for the fair values of investment securities and to Note 8 for the fair values of derivative assets and liabilities on a further disaggregated basis.
(b)Level 3 fair value reflects an embedded derivative. Management reviews and applies judgment to the valuation of the embedded derivative that is performed by an independent third party using a Monte Carlo simulation that models a range of probable future stock prices based on implied volatility in a risk neutral framework. Refer to Note 8 for additional information about this embedded derivative.
Estimated fair value of financial assets and financial liabilities
The following tables summarize the estimated fair values of our financial assets and financial liabilities that are measured at amortized cost, and not required to be carried at fair value on a recurring basis, as of March 31, 2025 and December 31, 2024. The fair values of these financial instruments are estimates based upon the market conditions and perceived risks as of March 31, 2025 and December 31, 2024, and require management’s judgment. These figures may not be indicative of future fair values, nor can the fair value of American Express be estimated by aggregating the amounts presented.
Table 9.2: Fair Value of Financial Assets and Financial Liabilities measured at Amortized Cost
Carrying
Value		Corresponding Fair Value Amount
2025 (Billions)TotalLevel 1Level 2Level 3
Financial Assets:
Financial assets for which carrying values equal or approximate fair value
Cash and cash equivalents (a)
$53 $53 $51 $2 $— 
Other financial assets (b)
62 62 — 62 — 
Financial assets carried at other than fair value
Card Member and Other loans, less reserves (c)
143 149 — — 149 
Card Member loans HFS
1 1 — — 1 
Financial Liabilities:
Financial liabilities for which carrying values equal or approximate fair value160 160 — 160 — 
Financial liabilities carried at other than fair value
Certificates of deposit (d)
14 14 — 14 — 
Long-term debt (c)
$51 $52 $— $52 $— 
Carrying
Value		Corresponding Fair Value Amount
2024 (Billions)TotalLevel 1Level 2Level 3
Financial Assets:
Financial assets for which carrying values equal or approximate fair value
Cash and cash equivalents (a)
$41 $41 $39 $2 $— 
Other financial assets (b)
63 63 — 63 — 
Financial assets carried at other than fair value
Card Member and Other loans, less reserves (c)
143 149 — — 149 
Card Member loans HFS
1 1 — — 1 
Financial Liabilities:
Financial liabilities for which carrying values equal or approximate fair value155 155 — 155 — 
Financial liabilities carried at other than fair value
Certificates of deposit (d)
12 12 — 12 — 
Long-term debt (c)
$50 $50 $— $50 $— 
(a)Level 2 fair value amounts reflect time deposits and short-term investments.
(b)Balances include Card Member receivables (including fair values of Card Member receivables of $4.2 billion and $3.9 billion held by a consolidated VIE as of March 31, 2025 and December 31, 2024, respectively), other receivables and other miscellaneous assets.
(c)Balances include amounts held by a consolidated VIE for which the fair values of Card Member loans were $26.7 billion and $28.3 billion as of March 31, 2025 and December 31, 2024, respectively, and the fair values of Long-term debt were $14.2 billion and $14.0 billion as of March 31, 2025 and December 31, 2024, respectively.
(d)Presented as a component of Customer deposits on the Consolidated Balance Sheets.
v3.25.1
Changes in Accumulated Other Comprehensive Income (Loss) (Tables)
 3 Months Ended
Mar. 31, 2025
Comprehensive Income (Loss), Net of Tax, Attributable to Parent [Abstract]  
Components of comprehensive income (loss), net of tax Changes in each component for the three months ended March 31, 2025 and 2024 were as follows:
Table 11.1: Changes in Accumulated Other Comprehensive Income (Loss)
(Millions), net of tax
Three Months Ended,
March 31, 2025Net ChangeDecember 31, 2024March 31, 2024Net ChangeDecember 31, 2023
Net Unrealized Gains (Losses) on Debt Securities
$(6)$3 $(9)$(13)$1 $(14)
Foreign Currency Translation Adjustment Gains (Losses), net of hedges (a)
(2,907)17 (2,924)(2,658)(87)(2,571)
Net Unrealized Pension and Other Postretirement Benefit Gains (Losses)
(453)9 (462)(484)3 (487)
Accumulated Other Comprehensive Income (Loss)
$(3,366)$29 $(3,395)$(3,155)$(83)$(3,072)
(a)Refer to Note 8 for additional information on hedging activity.
AOCI income tax effect
The following table shows the tax impact for the three months ended March 31 for the changes in each component of AOCI presented above:
Table 11.2: Tax Impact for Changes in Accumulated Other Comprehensive Income (Loss)
Tax expense (benefit)
Three Months Ended
March 31,
(Millions)20252024
Net unrealized gains on debt securities
$— $1 
Foreign currency translation adjustment, net of hedges(60)49 
Pension and other postretirement benefits(1)2 
Total tax impact$(61)$52 
v3.25.1
Service Fees and Other Revenue and Other Expenses (Tables)
 3 Months Ended
Mar. 31, 2025
Service Fees and Other Revenue and Other Expenses [Abstract]  
Service fees and other revenue
The following is a detail of Service fees and other revenue for the three months ended March 31:
Table 12.1: Components of Service Fees and Other Revenue
Three Months Ended
March 31,
(Millions)20252024
Loyalty coalition, merchant and other service fees (a)
$436 $442 
Network partnership revenue(b)
408 386 
Foreign currency-related revenue382 358 
Delinquency fees237 234 
Travel commissions and fees136 167 
Other fees and revenues123 91 
Total Service fees and other revenue (b)
$1,722 $1,678 
(a)Effective for the first quarter of 2025, the revenue line previously reported as Service fees was renamed to Loyalty coalition, merchant and other service fees to better reflect its nature and components.
(b)Effective for the first quarter of 2025, Network partnership revenue, previously reported as Processed revenue on our Consolidated Statements of Income, is consolidated within Service fees and other revenue. Prior period amounts have been recast to conform to the current period presentation.
Other expenses
The following is a detail of Other expenses for the three months ended March 31:
Table 12.2: Components of Other Expense
Three Months Ended
March 31,
(Millions)20252024
Data processing and equipment
$705 $657 
Professional services541 455 
Other
400 364 
Total Other expenses$1,646 $1,476 
v3.25.1
Income Taxes (Tables)
 3 Months Ended
Mar. 31, 2025
Income Tax Disclosure [Abstract]  
Tax credit investments expenses and related income tax credits and other tax benefits
The following table presents tax credit investment expenses and associated income tax credits and other income tax benefits for the three months ended March 31:
Table 13.1: Tax Credit Investments Expenses and Credits
Three Months Ended
March 31,
(Millions)20252024
Proportional amortization recognized in tax provision
$57 $47 
Income tax credits and Other income tax benefits (a) recognized in tax provision
66 57 
(a) Other income tax benefits are a result of tax deductible expenses generated by our tax credit investments
v3.25.1
Earnings Per Common Share (EPS) (Tables)
 3 Months Ended
Mar. 31, 2025
Earnings Per Share [Abstract]  
Computation of basic and diluted EPS
The computations of basic and diluted EPS for the three months ended March 31 were as follows:
Table 14.1: Computation of Basic and Diluted Earnings per Share
Three Months Ended
March 31,
(Millions, except per share amounts)20252024
Numerator:
Basic and diluted:
Net income$2,584 $2,437 
Preferred dividends (14)(14)
Net income available to common shareholders$2,570 $2,423 
Earnings allocated to participating share awards (a)
(18)(18)
Net income attributable to common shareholders$2,552 $2,405 
Denominator:(a)
Basic: Weighted-average common stock701 721 
Add: Weighted-average stock options (b)
1 1 
Diluted702 722 
Basic EPS$3.64 $3.34 
Diluted EPS$3.64 $3.33 
(a)Our unvested restricted stock awards, which include the right to receive non-forfeitable dividends or dividend equivalents, are considered participating securities. Calculations of EPS under the two-class method exclude from the numerator any dividends paid or owed on participating securities and any undistributed earnings considered to be attributable to participating securities. The related participating securities are similarly excluded from the denominator.
(b)The dilutive effect of unexercised stock options excludes from the computation of EPS 0.1 million of options for both the three months ended March 31, 2025 and 2024, because inclusion of the options would have been anti-dilutive.
v3.25.1
Reportable Operating Segments (Tables)
 3 Months Ended
Mar. 31, 2025
Segment Reporting [Abstract]  
Operating segment information
The following tables present certain selected financial information for our reportable operating segments and Corporate & Other as of or for the three months ended March 31:
Table 15.1: Selected Financial Information by Segment
Three Months Ended March 31, 2025 (Millions)USCSCSICSGMNS
Corporate & Other (a)
Consolidated
Total non-interest revenues$5,243 $3,265 $2,646 $1,660 $(16)$12,798 
Revenue from contracts with customers (b)
3,634 2,828 1,688 1,485 (9)9,626 
Interest income3,763 1,202 596 12 562 6,135 
Interest expense757 432 306 (143)614 1,966 
Net interest income
3,006 770 290 155 (52)4,169 
Total revenues net of interest expense8,249 4,035 2,936 1,815 (68)16,967 
Provisions for credit losses631 329 192 (2)— 1,150 
Total revenues net of interest expense after provisions for credit losses7,618 3,706 2,744 1,817 (68)15,817 
Expenses
Card Member rewards, business development and Card Member services (c)
3,882 1,746 1,312 283 12 7,235 
Marketing765 337 300 76 8 1,486 
Salaries and employee benefits and other operating expenses1,239 787 751 468 521 3,766 
Total expenses5,886 2,870 2,363 827 541 12,487 
Pretax income (loss)$1,732 $836 $381 $990 $(609)$3,330 
Total assets
$110,886 $62,012 $42,620 $18,083 $48,643 $282,244 
Three Months Ended March 31, 2024 (Millions)USCSCSICSGMNS
Corporate & Other (a)
Consolidated
Total non-interest revenues$4,766 $3,194 $2,437 $1,655 $(20)$12,032 
Revenue from contracts with customers (b)
3,469 2,795 1,590 1,495 (10)9,339 
Interest income3,481 1,005 583 17 689 5,775 
Interest expense748 414 307 (198)735 2,006 
Net interest income2,733 591 276 215 (46)3,769 
Total revenues net of interest expense7,499 3,785 2,713 1,870 (66)15,801 
Provisions for credit losses727 355 182 6 (1)1,269 
Total revenues net of interest expense after provisions for credit losses6,772 3,430 2,531 1,864 (65)14,532 
Expenses
Card Member rewards, business development and Card Member services (c)
3,356 1,493 1,203 279 6 6,337 
Marketing719 326 352 73 6 1,476 
Salaries and employee benefits and other operating expenses1,084 733 724 495 538 3,574 
Total expenses5,159 2,552 2,279 847 550 11,387 
Pretax income (loss)$1,613 $878 $252 $1,017 $(615)$3,145 
Total assets
$104,297 $58,143 $41,472 $24,885 $40,464 $269,261 
(a)Corporate & Other includes adjustments and eliminations for intersegment activity.
(b)Includes discount revenue and certain service fees and other revenue from customers.
(c)Card Member rewards, business development and Card Member services expenses are generally correlated to volumes or are variable based on usage.
v3.25.1
Basis of Presentation - Business Events (Details) - Accertify
$ in Millions
 3 Months Ended
Jun. 30, 2024
USD ($)
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]  
Gain on sale of Accertify $ 531
Gain on sale of Accertify, net of tax $ 479
v3.25.1
Loans and Card Member Receivables - Summary (Details) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
Mar. 31, 2024
Dec. 31, 2023
Card Member Loans        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross $ 139,203 $ 139,674    
Financing receivable, reserves for credit losses 5,592 5,679 $ 5,271 $ 5,118
Financing receivables, net 133,611 133,995    
Card Member Loans | Consumer        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross 105,213 107,646    
Card Member Loans | Small Business        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross 33,903 31,991    
Card Member Loans | Corporate        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross 87 37    
Other Loans        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross 9,678 9,232    
Financing receivable, reserves for credit losses 244 194 136 126
Financing receivables, net 9,434 9,038    
Card Member Receivables        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross 58,503 59,411    
Financing receivable, reserves for credit losses 148 171 $ 151 $ 174
Financing receivables, net 58,355 59,240    
Card Member Receivables | Consumer        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross 23,211 25,431    
Card Member Receivables | Small Business        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross 18,631 18,619    
Card Member Receivables | Corporate        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross 16,661 15,361    
Variable Interest Entity, Primary Beneficiary | Card Member Loans        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross 26,667 28,278    
Variable Interest Entity, Primary Beneficiary | Card Member Loans | Consumer        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross 26,700 28,300    
Variable Interest Entity, Primary Beneficiary | Card Member Receivables        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross 4,205 3,927    
Variable Interest Entity, Primary Beneficiary | Card Member Receivables | Corporate        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Financing receivables, gross $ 4,200 $ 3,900    
v3.25.1
Loans and Card Member Receivables - Aging (Details) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
Card Member Loans    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Threshold period past due 30 days  
Financing receivables, gross $ 139,203 $ 139,674
Loans and receivables threshold period for write off 180 days  
Card Member Loans | Consumer    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross $ 105,213 107,646
Loans over 90 days past due and accruing interest 421 435
Non-accruals 422 464
Card Member Loans | Small Business    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 33,903 31,991
Loans over 90 days past due and accruing interest 131 132
Non-accruals 140 135
Card Member Loans | Corporate    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 87 37
Loans over 90 days past due and accruing interest 0 0
Non-accruals $ 0 0
Card Member Receivables    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Threshold period past due 30 days  
Financing receivables, gross $ 58,503 59,411
Loans and receivables threshold period for write off 180 days  
Card Member Receivables | Consumer    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross $ 23,211 25,431
Loans over 90 days past due and accruing interest 0 0
Non-accruals 0 0
Card Member Receivables | Small Business    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 18,631 18,619
Loans over 90 days past due and accruing interest 0 0
Non-accruals 0 0
Card Member Receivables | Corporate    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 16,661 15,361
Loans over 90 days past due and accruing interest 0 0
Non-accruals 0 0
Current | Card Member Loans | Consumer    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 103,764 106,155
Current | Card Member Loans | Small Business    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 33,385 31,510
Current | Card Member Receivables | Consumer    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 23,029 25,255
Current | Card Member Receivables | Small Business    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 18,395 18,400
30 to 59 Days Past Due | Card Member Loans | Consumer    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 452 437
30 to 59 Days Past Due | Card Member Loans | Small Business    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 172 151
30 to 59 Days Past Due | Card Member Receivables | Consumer    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 59 58
30 to 59 Days Past Due | Card Member Receivables | Small Business    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 84 77
60 to 89 Days Past Due | Card Member Loans | Consumer    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 315 329
60 to 89 Days Past Due | Card Member Loans | Small Business    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 120 107
60 to 89 Days Past Due | Card Member Receivables | Consumer    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 41 39
60 to 89 Days Past Due | Card Member Receivables | Small Business    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 60 54
90+ Days Past Due | Card Member Loans | Consumer    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 682 725
90+ Days Past Due | Card Member Loans | Small Business    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 226 223
90+ Days Past Due | Card Member Loans | Corporate    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 0 0
90+ Days Past Due | Card Member Receivables | Consumer    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 82 79
90+ Days Past Due | Card Member Receivables | Small Business    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross 92 88
90+ Days Past Due | Card Member Receivables | Corporate    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Financing receivables, gross $ 61 $ 65
v3.25.1
Loans and Card Member Receivables - Aging by Origination Year (Details) - Other Loans - USD ($)
$ in Millions
 3 Months Ended 12 Months Ended
Mar. 31, 2025
Dec. 31, 2024
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Threshold period past due 30 days  
2025/2024 $ 1,726 $ 4,964
2024/2023 4,063 1,591
2023/2022 1,235 362
2022/2021 214 10
2021/2020 9 14
Prior 68 58
Revolving Loans 2,363 2,233
Total 9,678 9,232
2025/2024, gross write-offs 0 13
2024/2023, gross write-offs 17 59
2023/2022, gross write-offs 15 42
2022/2021, gross write-offs 6 6
2021/2020, gross write-offs 0 0
Prior, gross write-offs 0 0
Revolving Loans, gross write-offs 24 87
Total gross write-offs 62 207
Loans over 90 days past due and accruing interest 6 6
Non-accruals 17 19
Current    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
2025/2024 1,726 4,950
2024/2023 4,047 1,578
2023/2022 1,223 356
2022/2021 210 10
2021/2020 9 14
Prior 66 57
Revolving Loans 2,339 2,209
Total 9,620 9,174
30 to 59 Days Past Due    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
2025/2024 0 5
2024/2023 6 5
2023/2022 6 2
2022/2021 2 0
2021/2020 0 0
Prior 1 0
Revolving Loans 11 10
Total 26 22
60 to 89 Days Past Due    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
2025/2024 0 5
2024/2023 6 4
2023/2022 3 2
2022/2021 1 0
2021/2020 0 0
Prior 0 0
Revolving Loans 7 7
Total 17 18
90+ Days Past Due    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
2025/2024 0 4
2024/2023 4 4
2023/2022 3 2
2022/2021 1 0
2021/2020 0 0
Prior 1 1
Revolving Loans 6 7
Total $ 15 $ 18
v3.25.1
Loans and Card Member Receivables - Credit Quality (Details)
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Credit Quality Indicator for Loans and Receivables    
90+ Days Past Billing as a % of total 0.40% 0.50%
Card Member Loans | Consumer    
Credit Quality Indicator for Loans and Receivables    
30+ Days Past Due as a % of Total 1.40% 1.40%
Card Member Loans | Small Business    
Credit Quality Indicator for Loans and Receivables    
30+ Days Past Due as a % of Total 1.50% 1.40%
Card Member Loans | Net Write-Off Rate - Principal Only | Consumer    
Credit Quality Indicator for Loans and Receivables    
Net Write-Off Rate 2.30% 2.30%
Card Member Loans | Net Write-Off Rate - Principal Only | Small Business    
Credit Quality Indicator for Loans and Receivables    
Net Write-Off Rate 2.50% 2.20%
Card Member Loans | Net Write-Off Rate Principal Interest, and Fees | Consumer    
Credit Quality Indicator for Loans and Receivables    
Net Write-Off Rate 2.90% 2.80%
Card Member Loans | Net Write-Off Rate Principal Interest, and Fees | Small Business    
Credit Quality Indicator for Loans and Receivables    
Net Write-Off Rate 2.90% 2.60%
Card Member Receivables | Consumer    
Credit Quality Indicator for Loans and Receivables    
30+ Days Past Due as a % of Total 0.80% 0.90%
Card Member Receivables | Small Business    
Credit Quality Indicator for Loans and Receivables    
30+ Days Past Due as a % of Total 1.30% 1.30%
Card Member Receivables | Net Write-Off Rate - Principal Only | Consumer    
Credit Quality Indicator for Loans and Receivables    
Net Write-Off Rate 0.90% 1.40%
Card Member Receivables | Net Write-Off Rate - Principal Only | Small Business    
Credit Quality Indicator for Loans and Receivables    
Net Write-Off Rate 1.90% 2.10%
Card Member Receivables | Net Write-Off Rate Principal Interest, and Fees | Consumer    
Credit Quality Indicator for Loans and Receivables    
Net Write-Off Rate 1.00% 1.50%
Card Member Receivables | Net Write-Off Rate Principal Interest, and Fees | Small Business    
Credit Quality Indicator for Loans and Receivables    
Net Write-Off Rate 2.00% 2.30%
Card Member Receivables | Net Write-Off Rate Principal Interest, and Fees | Corporate    
Credit Quality Indicator for Loans and Receivables    
Net Write-Off Rate 0.50% 0.50%
Other Loans    
Credit Quality Indicator for Loans and Receivables    
30+ Days Past Due as a % of Total 0.60% 0.70%
Other Loans | Net Write-Off Rate - Principal Only    
Credit Quality Indicator for Loans and Receivables    
Net Write-Off Rate 2.20% 2.30%
Other Loans | Net Write-Off Rate Principal Interest, and Fees    
Credit Quality Indicator for Loans and Receivables    
Net Write-Off Rate 2.30% 2.40%
v3.25.1
Loans and Card Member Receivables - Modifications (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Financing Receivable, Modifications [Line Items]    
Maximum payment term extension 60 months  
Unused credit available $ 19 $ 28
Account Balances 1,021 1,115
Card Member Loans | Interest Rate Reduction | Consumer    
Financing Receivable, Modifications [Line Items]    
Account Balances $ 545 $ 586
% of Total Class of Financing Receivables 0.50% 0.60%
Weighted Average Interest Rate Reduction (% points) 18.40% 18.00%
Card Member Loans | Interest Rate Reduction | Small Business    
Financing Receivable, Modifications [Line Items]    
Account Balances $ 229 $ 206
% of Total Class of Financing Receivables 0.70% 0.70%
Weighted Average Interest Rate Reduction (% points) 17.70% 17.40%
Card Member Loans | Interest Rate Reduction | Corporate    
Financing Receivable, Modifications [Line Items]    
Account Balances $ 0 $ 0
% of Total Class of Financing Receivables 0.00% 0.00%
Weighted Average Interest Rate Reduction (% points) 0.00% 0.00%
Card Member Receivables | Term Extension | Consumer    
Financing Receivable, Modifications [Line Items]    
Account Balances $ 76 $ 114
% of Total Class of Financing Receivables 0.30% 0.50%
Weighted Average Payment Term Extensions (# of months) 31 months 29 months
Card Member Receivables | Term Extension | Small Business    
Financing Receivable, Modifications [Line Items]    
Account Balances $ 137 $ 174
% of Total Class of Financing Receivables 0.70% 0.90%
Weighted Average Payment Term Extensions (# of months) 29 months 29 months
Card Member Receivables | Term Extension | Corporate    
Financing Receivable, Modifications [Line Items]    
Account Balances $ 5 $ 6
% of Total Class of Financing Receivables 0.03% 0.04%
Weighted Average Payment Term Extensions (# of months) 11 months 9 months
Other Loans | Interest Rate Reduction and Term Extension    
Financing Receivable, Modifications [Line Items]    
Account Balances $ 17 $ 18
% of Total Class of Financing Receivables 0.20% 0.20%
Weighted Average Interest Rate Reduction (% points) 3.10% 2.30%
Weighted Average Payment Term Extensions (# of months) 21 months 19 months
Other Loans | Term Extension    
Financing Receivable, Modifications [Line Items]    
Account Balances $ 12 $ 11
% of Total Class of Financing Receivables 0.10% 0.10%
Weighted Average Interest Rate Reduction (% points) 0.00% 0.00%
Weighted Average Payment Term Extensions (# of months) 17 months 19 months
v3.25.1
Loans and Card Member Receivables - Modifications Subsequently Defaulted (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default $ 84 $ 79
Interest Rate Reduction and Term Extension    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 1 1
Interest Rate Reduction    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 67 58
Term Extension    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 16 20
Card Member Loans | Consumer    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 45 40
Card Member Loans | Small Business    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 22 18
Card Member Loans | Corporate    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 0 0
Card Member Loans | Interest Rate Reduction and Term Extension | Consumer    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 0 0
Card Member Loans | Interest Rate Reduction and Term Extension | Small Business    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 0 0
Card Member Loans | Interest Rate Reduction and Term Extension | Corporate    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 0 0
Card Member Loans | Interest Rate Reduction | Consumer    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 45 40
Card Member Loans | Interest Rate Reduction | Small Business    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 22 18
Card Member Loans | Interest Rate Reduction | Corporate    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 0 0
Card Member Receivables | Consumer    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 5 6
Card Member Receivables | Small Business    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 11 13
Card Member Receivables | Corporate    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 0 1
Card Member Receivables | Interest Rate Reduction and Term Extension | Consumer    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 0 0
Card Member Receivables | Interest Rate Reduction and Term Extension | Small Business    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 0 0
Card Member Receivables | Interest Rate Reduction and Term Extension | Corporate    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 0 0
Card Member Receivables | Term Extension | Consumer    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 5 6
Card Member Receivables | Term Extension | Small Business    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 11 13
Card Member Receivables | Term Extension | Corporate    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 0 1
Other Loans    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 1 1
Other Loans | Interest Rate Reduction and Term Extension    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 1 1
Other Loans | Interest Rate Reduction    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default 0 0
Other Loans | Term Extension    
Financing Receivable, Modifications [Line Items]    
Account balance, modified and subsequent default $ 0 $ 0
v3.25.1
Loans and Card Member Receivables - Performance (Details) - USD ($)
$ in Millions
Mar. 31, 2025
Mar. 31, 2024
Current    
Financing Receivable, Modifications [Line Items]    
Account balances $ 2,842 $ 3,029
30-89 Days Past Due    
Financing Receivable, Modifications [Line Items]    
Account balances 221 235
90+ Days Past Due    
Financing Receivable, Modifications [Line Items]    
Account balances 77 79
Card Member Loans | Current | Consumer    
Financing Receivable, Modifications [Line Items]    
Account balances 1,597 1,635
Card Member Loans | Current | Small Business    
Financing Receivable, Modifications [Line Items]    
Account balances 596 535
Card Member Loans | Current | Corporate    
Financing Receivable, Modifications [Line Items]    
Account balances 0 0
Card Member Loans | 30-89 Days Past Due | Consumer    
Financing Receivable, Modifications [Line Items]    
Account balances 106 106
Card Member Loans | 30-89 Days Past Due | Small Business    
Financing Receivable, Modifications [Line Items]    
Account balances 59 51
Card Member Loans | 30-89 Days Past Due | Corporate    
Financing Receivable, Modifications [Line Items]    
Account balances 0 0
Card Member Loans | 90+ Days Past Due | Consumer    
Financing Receivable, Modifications [Line Items]    
Account balances 42 39
Card Member Loans | 90+ Days Past Due | Small Business    
Financing Receivable, Modifications [Line Items]    
Account balances 20 17
Card Member Loans | 90+ Days Past Due | Corporate    
Financing Receivable, Modifications [Line Items]    
Account balances 0 0
Card Member Receivables | Current | Consumer    
Financing Receivable, Modifications [Line Items]    
Account balances 215 312
Card Member Receivables | Current | Small Business    
Financing Receivable, Modifications [Line Items]    
Account balances 345 468
Card Member Receivables | Current | Corporate    
Financing Receivable, Modifications [Line Items]    
Account balances 8 8
Card Member Receivables | 30-89 Days Past Due | Consumer    
Financing Receivable, Modifications [Line Items]    
Account balances 13 23
Card Member Receivables | 30-89 Days Past Due | Small Business    
Financing Receivable, Modifications [Line Items]    
Account balances 35 48
Card Member Receivables | 30-89 Days Past Due | Corporate    
Financing Receivable, Modifications [Line Items]    
Account balances 3 1
Card Member Receivables | 90+ Days Past Due | Consumer    
Financing Receivable, Modifications [Line Items]    
Account balances 5 6
Card Member Receivables | 90+ Days Past Due | Small Business    
Financing Receivable, Modifications [Line Items]    
Account balances 8 13
Card Member Receivables | 90+ Days Past Due | Corporate    
Financing Receivable, Modifications [Line Items]    
Account balances 1 2
Other Loans | Current    
Financing Receivable, Modifications [Line Items]    
Account balances 81 71
Other Loans | 30-89 Days Past Due    
Financing Receivable, Modifications [Line Items]    
Account balances 5 6
Other Loans | 90+ Days Past Due    
Financing Receivable, Modifications [Line Items]    
Account balances $ 1 $ 2
v3.25.1
Reserves for Credit Losses (Details Textual)
Mar. 31, 2025
Financing Receivable, Past Due [Line Items]  
CECL reasonable and supportable period 3 years
Pay in full loans  
Financing Receivable, Past Due [Line Items]  
Loans and receivables threshold period for write off 180 days
Revolving loans  
Financing Receivable, Past Due [Line Items]  
Loans and receivables threshold period for write off 180 days
Term loans  
Financing Receivable, Past Due [Line Items]  
Loans and receivables threshold period for write off 120 days
v3.25.1
Reserves for Credit Losses - Key Variables (Details)
Mar. 31, 2025
Dec. 31, 2024
U.S. Unemployment Rate | First quarter of 2025    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input 0.04  
U.S. Unemployment Rate | Minimum | First quarter of 2025    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input   0.04
U.S. Unemployment Rate | Minimum | Fourth quarter of 2025    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input 0.03 0.03
U.S. Unemployment Rate | Minimum | Fourth quarter of 2026    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input 0.03 0.03
U.S. Unemployment Rate | Minimum | Fourth quarter of 2027    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input 0.04 0.03
U.S. Unemployment Rate | Maximum | First quarter of 2025    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input   0.06
U.S. Unemployment Rate | Maximum | Fourth quarter of 2025    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input 0.08 0.08
U.S. Unemployment Rate | Maximum | Fourth quarter of 2026    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input 0.08 0.07
U.S. Unemployment Rate | Maximum | Fourth quarter of 2027    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input 0.07 0.06
U.S. GDP Growth (Contraction) | First quarter of 2025    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input 0.02  
U.S. GDP Growth (Contraction) | Fourth quarter of 2026    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input 0.02 0.02
U.S. GDP Growth (Contraction) | Minimum | First quarter of 2025    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input   (0.03)
U.S. GDP Growth (Contraction) | Minimum | Fourth quarter of 2025    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input (0.04) 0.01
U.S. GDP Growth (Contraction) | Minimum | Fourth quarter of 2027    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input 0.02 0.02
U.S. GDP Growth (Contraction) | Maximum | First quarter of 2025    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input   0.04
U.S. GDP Growth (Contraction) | Maximum | Fourth quarter of 2025    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input 0.03 0.03
U.S. GDP Growth (Contraction) | Maximum | Fourth quarter of 2027    
Financing Receivable, Allowance for Credit Loss [Line Items]    
Financing receivable, reserves for credit losses, measurement input 0.04 0.04
v3.25.1
Reserves for Credit Losses - Changes in Loan Reserve (Details) - USD ($)
$ in Millions
 3 Months Ended 12 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Dec. 31, 2024
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Provisions for credit losses $ 1,150 $ 1,269  
Card Member Loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning Balance 5,679 5,118 $ 5,118
Provisions for credit losses 901 1,014  
Other 8 (6)  
Ending Balance 5,592 5,271 $ 5,679
Card Member Loans | Principal      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Net write-offs (818) (705)  
Recoveries 221 159  
Card Member Loans | Interest and fees      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Net write-offs $ (178) $ (150)  
v3.25.1
Reserves for Credit Losses - Changes in Receivables Reserve (Details) - USD ($)
$ in Millions
 3 Months Ended 12 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Dec. 31, 2024
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Provisions for credit losses $ 1,150 $ 1,269  
Card Member Receivables      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning Balance 171 174 $ 174
Provisions for credit losses 146 196  
Net write-offs (169) (217)  
Other 0 (2)  
Ending Balance 148 151 $ 171
Recoveries $ 73 $ 76  
v3.25.1
Reserves for Credit Losses - Changes in Other Loan Reserve (Details) - USD ($)
$ in Millions
 3 Months Ended 12 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Dec. 31, 2024
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Provisions for credit losses $ 1,150 $ 1,269  
Other Loans      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Beginning Balance 194 126 $ 126
Provisions for credit losses 105 53  
Net write-offs (62)   (207)
Other 0 0  
Ending Balance 244 136 $ 194
Other Loans | Principal      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Net write-offs (53) (42)  
Recoveries 7 4  
Other Loans | Interest and fees      
Financing Receivable, Allowance for Credit Loss [Roll Forward]      
Net write-offs $ (2) $ (1)  
v3.25.1
Investment Securities - Summary (Details) - USD ($)
$ in Millions
 3 Months Ended 12 Months Ended
Mar. 31, 2025
Dec. 31, 2024
Debt Securities, Available-for-Sale [Line Items]    
Accrued interest available-for-sale debt securities $ 3 $ 3
Debt securities    
Cost 1,072  
Estimated Fair Value 1,064 1,192
Equity securities    
Cost 53 53
Gross Unrealized Gains 1 4
Gross Unrealized Losses (8) (9)
Estimated Fair Value 46 48
Total Cost 1,125 1,256
Total Gross Unrealized Gains 2 5
Total Gross Unrealized Losses (17) (21)
Total Estimated Fair Value 1,110 1,240
State and municipal obligations    
Debt securities    
Cost 56 57
Gross Unrealized Gains 1 1
Gross Unrealized Losses (8) (9)
Estimated Fair Value 49 49
U.S. Government agency obligations    
Debt securities    
Cost 4 4
Gross Unrealized Gains 0 0
Gross Unrealized Losses 0 0
Estimated Fair Value 4 4
U.S. Government treasury obligations    
Debt securities    
Cost 278 289
Gross Unrealized Gains 0 0
Gross Unrealized Losses (1) (2)
Estimated Fair Value 277 287
Mortgage-backed securities    
Debt securities    
Cost 10 11
Gross Unrealized Gains 0 0
Gross Unrealized Losses 0 (1)
Estimated Fair Value 10 10
Foreign government bonds and obligations    
Debt securities    
Cost 652 765
Gross Unrealized Gains 0 0
Gross Unrealized Losses 0 0
Estimated Fair Value 652 765
Other    
Debt securities    
Cost 72 77
Gross Unrealized Gains 0 0
Gross Unrealized Losses 0 0
Estimated Fair Value $ 72 $ 77
v3.25.1
Investment Securities - Gross Unrealized Losses (Details) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
Estimated Fair Value    
Less than 12 months $ 0 $ 0
12 months or more 145 152
Gross Unrealized Losses    
Less than 12 months 0 0
12 months or more (9) (12)
State and municipal obligations    
Estimated Fair Value    
Less than 12 months 0 0
12 months or more 22 22
Gross Unrealized Losses    
Less than 12 months 0 0
12 months or more (8) (9)
U.S. Government treasury obligations    
Estimated Fair Value    
Less than 12 months 0 0
12 months or more 123 123
Gross Unrealized Losses    
Less than 12 months 0 0
12 months or more (1) (2)
Mortgage-backed securities    
Estimated Fair Value    
Less than 12 months 0 0
12 months or more 0 7
Gross Unrealized Losses    
Less than 12 months 0 0
12 months or more $ 0 $ (1)
v3.25.1
Investment Securities - Gross Unrealized Losses Ratio to Fair Value (Details)
$ in Millions
Mar. 31, 2025
USD ($)
security
Dec. 31, 2024
USD ($)
security
Number of Securities    
Less than 12 months | security 0 0
12 months or more | security 9 45
Total | security 9 45
Estimated Fair Value    
Less than 12 months $ 0 $ 0
12 months or more 145 152
Total 145 152
Gross Unrealized Losses    
Less than 12 months 0 0
12 months or more (9) (12)
Total $ (9) $ (12)
90–100%    
Number of Securities    
Less than 12 months | security 0 0
12 months or more | security 5 30
Total | security 5 30
Estimated Fair Value    
Less than 12 months $ 0 $ 0
12 months or more 128 129
Total 128 129
Gross Unrealized Losses    
Less than 12 months 0 0
12 months or more (2) (3)
Total $ (2) $ (3)
Less than 90%    
Number of Securities    
Less than 12 months | security 0 0
12 months or more | security 4 15
Total | security 4 15
Estimated Fair Value    
Less than 12 months $ 0 $ 0
12 months or more 17 23
Total 17 23
Gross Unrealized Losses    
Less than 12 months 0 0
12 months or more (7) (9)
Total $ (7) $ (9)
v3.25.1
Investment Securities - Contractual Maturities (Details) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
Cost    
Due within 1 year $ 862  
Due after 1 year but within 5 years 136  
Due after 5 years but within 10 years 27  
Due after 10 years 47  
Total 1,072  
Estimated Fair Value    
Due within 1 year 861  
Due after 1 year but within 5 years 136  
Due after 5 years but within 10 years 28  
Due after 10 years 39  
Total $ 1,064 $ 1,192
v3.25.1
Asset Securitizations (Details) - USD ($)
Mar. 31, 2025
Dec. 31, 2024
Assets from Trusts [Line Items]    
Restricted cash and cash equivalents $ 180,000,000 $ 427,000,000
American Express Lending Trust    
Assets from Trusts [Line Items]    
Direct and Indirect ownership of variable interests 12,800,000,000 14,600,000,000
Restricted cash and cash equivalents 102,000,000 88,000,000
American Express Charge Trust    
Assets from Trusts [Line Items]    
Direct and Indirect ownership of variable interests 4,200,000,000 3,900,000,000
Restricted cash and cash equivalents $ 0 $ 0
v3.25.1
Customer Deposits - Categorized as Interest or Non-interest Bearing (Details) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
U.S.:    
Interest-bearing $ 145,494 $ 138,433
Non-interest-bearing (includes Card Member credit balances of: 2025, $440; 2024, $513) 501 566
Non-U.S.:    
Interest-bearing 17 17
Non-interest-bearing (includes Card Member credit balances of: 2025, $381; 2024, $395) 384 397
Total customer deposits 146,396 139,413
Card Member Credit Balances    
U.S.:    
Non-interest-bearing (includes Card Member credit balances of: 2025, $440; 2024, $513) 440 513
Non-U.S.:    
Non-interest-bearing (includes Card Member credit balances of: 2025, $381; 2024, $395) $ 381 $ 395
v3.25.1
Customer Deposits - By Deposit Type (Details) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
U.S. interest-bearing deposits:    
Savings accounts $ 113,243 $ 108,364
Checking accounts 2,324 2,045
Certificates of deposit:    
Direct 4,291 4,303
Third-party (brokered) 10,117 8,109
Sweep accounts – Third-party (brokered) 15,519 15,612
Total U.S. interest-bearing deposits 145,494 138,433
Other deposits 81 72
Total customer deposits 146,396 139,413
Card Member Credit Balances    
Certificates of deposit:    
Card Member credit balances $ 821 $ 908
v3.25.1
Customer Deposits - Scheduled Maturities (Details)
$ in Millions
Mar. 31, 2025
USD ($)
Time Deposits By Maturity  
2025 $ 5,663
2026 2,946
2027 2,488
2028 1,697
2029 668
After 5 Years 956
Total 14,418
Non-U.S. direct certificates of deposit $ 10
v3.25.1
Customer Deposits (Details Textual) - USD ($)
$ in Billions
Mar. 31, 2025
Dec. 31, 2024
Deposits [Abstract]    
Certificates of deposit that met or exceeded the insured limit $ 1.4 $ 1.4
v3.25.1
Contingencies (Details Textual)
Mar. 31, 2025
USD ($)
state
Minimum  
Loss Contingencies [Line Items]  
Loss contingency, estimate of possible loss | $ $ 0
Maximum  
Loss Contingencies [Line Items]  
Loss contingency, estimate of possible loss | $ $ 190,000,000
Violation of Federal Antitrust Law and Consumer Laws Class Action Case | Holders of Visa and MasterCard Debit Cards  
Loss Contingencies [Line Items]  
Number of states with remaining claims | state 8
Violation of Federal Antitrust Law and Consumer Laws Class Action Case | Holders of Visa, MasterCard and Discover Credit Cards with no Rewards or Annual Fee  
Loss Contingencies [Line Items]  
Number of states with remaining claims | state 2
v3.25.1
Derivatives and Hedging Activities (Details Textual) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Dec. 31, 2024
Derivatives, Fair Value [Line Items]      
Margin on interest rate swaps $ 464   $ 368
Carrying values of hedged liabilities 23,300   18,900
Cumulative amount of fair value hedging adjustment 290   27
Net increase in interest expense on long term debt and other 12 $ 63  
Credit Valuation Adjustment      
Derivatives, Fair Value [Line Items]      
Derivative, amount of hedged item 0   0
Fair Value Hedges | Fixed-Rate Debt Obligations      
Derivatives, Fair Value [Line Items]      
Derivative, amount of hedged item 23,100   18,900
Net Investment Hedges      
Derivatives, Fair Value [Line Items]      
Notional amount of derivatives 14,300   14,300
Gains (losses) on net investment hedges, net of taxes (198) 86  
Reclassifications out of AOCI 0 0  
Foreign Exchange Contract | Not Designated as Hedging Instrument      
Derivatives, Fair Value [Line Items]      
Notional amount of derivatives 30,500   28,800
Foreign Exchange Contract | Not Designated as Hedging Instrument | Other Expense      
Derivatives, Fair Value [Line Items]      
Gains in changes in fair value of derivatives not designated as hedges 15 16  
Embedded Derivative | Not Designated as Hedging Instrument      
Derivatives, Fair Value [Line Items]      
Notional amount of derivatives 78   $ 78
Embedded Derivative | Not Designated as Hedging Instrument | Noninterest Income      
Derivatives, Fair Value [Line Items]      
Losses on embedded derivative $ 17 $ 4  
v3.25.1
Derivatives and Hedging Activities - Derivatives Summary (Details) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
Derivatives, Fair Value [Line Items]    
Derivative, gross, assets $ 209 $ 1,006
Derivatives, gross, liabilities 530 131
Derivative asset and derivative liability netting, assets (150) (91)
Derivative asset and derivative liability netting, liabilities (150) (91)
Cash collateral netting, assets 0 (18)
Cash collateral netting, liabilities (22) (23)
Total derivatives assets, net 59 897
Total derivatives liabilities, net 358 17
Other Assets | Designated as Hedging Instrument    
Derivatives, Fair Value [Line Items]    
Derivative, gross, assets 38 340
Other Assets | Interest Rate Contract | Designated as Hedging Instrument    
Derivatives, Fair Value [Line Items]    
Derivative, gross, assets 0 0
Other Assets | Foreign Exchange Contract | Designated as Hedging Instrument    
Derivatives, Fair Value [Line Items]    
Derivative, gross, assets 38 340
Other Assets | Foreign Exchange Contract | Not Designated as Hedging Instrument    
Derivatives, Fair Value [Line Items]    
Derivative, gross, assets 171 666
Other Liabilities | Designated as Hedging Instrument    
Derivatives, Fair Value [Line Items]    
Derivatives, gross, liabilities 222 41
Other Liabilities | Interest Rate Contract | Designated as Hedging Instrument    
Derivatives, Fair Value [Line Items]    
Derivatives, gross, liabilities 17 23
Other Liabilities | Foreign Exchange Contract | Designated as Hedging Instrument    
Derivatives, Fair Value [Line Items]    
Derivatives, gross, liabilities 205 18
Other Liabilities | Foreign Exchange Contract | Not Designated as Hedging Instrument    
Derivatives, Fair Value [Line Items]    
Derivatives, gross, liabilities $ 308 $ 90
v3.25.1
Derivatives and Hedging Activities - Gains and Losses (Details) - Interest Rate Contract - Fair Value Hedges - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Derivative Instruments, Gain (Loss) [Line Items]    
Fixed-rate long-term debt $ (263) $ 133
Derivatives designated as hedging instruments 263 (134)
Total $ 0 $ (1)
v3.25.1
Fair Values - Measured at Fair Value on a Recurring Basis (Details) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
Investment securities:    
Equity securities $ 46 $ 48
Debt securities 1,064 1,192
Derivative, gross, assets 209 1,006
Total Assets 1,319 2,246
Liabilities    
Derivatives, gross, liabilities 530 131
Total Liabilities 530 131
Level 1    
Investment securities:    
Equity securities 46 48
Debt securities 0 0
Derivative, gross, assets 0 0
Total Assets 46 48
Liabilities    
Derivatives, gross, liabilities 0 0
Total Liabilities 0 0
Level 2    
Investment securities:    
Equity securities 0 0
Debt securities 992 1,115
Derivative, gross, assets 195 975
Total Assets 1,187 2,090
Liabilities    
Derivatives, gross, liabilities 530 131
Total Liabilities 530 131
Level 3    
Investment securities:    
Equity securities 0 0
Debt securities 72 77
Derivative, gross, assets 14 31
Total Assets 86 108
Liabilities    
Derivatives, gross, liabilities 0 0
Total Liabilities $ 0 $ 0
v3.25.1
Fair Values - Not Measured at Fair Value on a Recurring Basis (Details) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
Card Member Receivables    
Fair Values (Textuals)    
Financing receivables, gross $ 58,503 $ 59,411
Card Member Loans    
Fair Values (Textuals)    
Financing receivables, gross 139,203 139,674
Variable Interest Entity, Primary Beneficiary | Card Member Receivables    
Fair Values (Textuals)    
Financing receivables, gross 4,205 3,927
Variable Interest Entity, Primary Beneficiary | Card Member Loans    
Fair Values (Textuals)    
Financing receivables, gross 26,667 28,278
Carrying Value    
Financial assets for which carrying values equal or approximate fair value    
Cash and cash equivalents 53,000 41,000
Other financial assets 62,000 63,000
Financial assets carried at other than fair value    
Card Member and Other loans, less reserves 143,000 143,000
Card Member loans HFS 1,000 1,000
Financial Liabilities:    
Financial liabilities for which carrying values equal or approximate fair value 160,000 155,000
Financial liabilities carried at other than fair value    
Long-term debt 51,000 50,000
Fair Values (Textuals)    
Long-term debt 51,000 50,000
Carrying Value | Certificates of Deposit    
Financial liabilities carried at other than fair value    
Financial liabilities 14,000 12,000
Corresponding Fair Value Amount    
Financial assets for which carrying values equal or approximate fair value    
Cash and cash equivalents 53,000 41,000
Other financial assets 62,000 63,000
Financial Liabilities:    
Financial liabilities for which carrying values equal or approximate fair value 160,000 155,000
Corresponding Fair Value Amount | Variable Interest Entity, Primary Beneficiary | Card Member Receivables    
Fair Values (Textuals)    
Financing receivables, gross 4,200 3,900
Corresponding Fair Value Amount | Level 1    
Financial assets for which carrying values equal or approximate fair value    
Cash and cash equivalents 51,000 39,000
Other financial assets 0 0
Financial Liabilities:    
Financial liabilities for which carrying values equal or approximate fair value 0 0
Corresponding Fair Value Amount | Level 2    
Financial assets for which carrying values equal or approximate fair value    
Cash and cash equivalents 2,000 2,000
Other financial assets 62,000 63,000
Financial Liabilities:    
Financial liabilities for which carrying values equal or approximate fair value 160,000 155,000
Corresponding Fair Value Amount | Level 3    
Financial assets for which carrying values equal or approximate fair value    
Cash and cash equivalents 0 0
Other financial assets 0 0
Financial Liabilities:    
Financial liabilities for which carrying values equal or approximate fair value 0 0
Portion at Other than Fair Value Measurement    
Financial assets carried at other than fair value    
Card Member and Other loans, less reserves 149,000 149,000
Card Member loans HFS 1,000 1,000
Financial liabilities carried at other than fair value    
Long-term debt 52,000 50,000
Fair Values (Textuals)    
Long-term debt 52,000 50,000
Portion at Other than Fair Value Measurement | Variable Interest Entity, Primary Beneficiary    
Financial liabilities carried at other than fair value    
Long-term debt 14,200 14,000
Fair Values (Textuals)    
Long-term debt 14,200 14,000
Portion at Other than Fair Value Measurement | Variable Interest Entity, Primary Beneficiary | Card Member Loans    
Fair Values (Textuals)    
Financing receivables, gross 26,700 28,300
Portion at Other than Fair Value Measurement | Certificates of Deposit    
Financial liabilities carried at other than fair value    
Financial liabilities 14,000 12,000
Portion at Other than Fair Value Measurement | Level 1    
Financial assets carried at other than fair value    
Card Member and Other loans, less reserves 0 0
Card Member loans HFS 0 0
Financial liabilities carried at other than fair value    
Long-term debt 0 0
Fair Values (Textuals)    
Long-term debt 0 0
Portion at Other than Fair Value Measurement | Level 1 | Certificates of Deposit    
Financial liabilities carried at other than fair value    
Financial liabilities 0 0
Portion at Other than Fair Value Measurement | Level 2    
Financial assets carried at other than fair value    
Card Member and Other loans, less reserves 0 0
Card Member loans HFS 0 0
Financial liabilities carried at other than fair value    
Long-term debt 52,000 50,000
Fair Values (Textuals)    
Long-term debt 52,000 50,000
Portion at Other than Fair Value Measurement | Level 2 | Certificates of Deposit    
Financial liabilities carried at other than fair value    
Financial liabilities 14,000 12,000
Portion at Other than Fair Value Measurement | Level 3    
Financial assets carried at other than fair value    
Card Member and Other loans, less reserves 149,000 149,000
Card Member loans HFS 1,000 1,000
Financial liabilities carried at other than fair value    
Long-term debt 0 0
Fair Values (Textuals)    
Long-term debt 0 0
Portion at Other than Fair Value Measurement | Level 3 | Certificates of Deposit    
Financial liabilities carried at other than fair value    
Financial liabilities $ 0 $ 0
v3.25.1
Fair Values (Details Textual) - USD ($)
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Dec. 31, 2024
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]      
Net upward adjustments of equity securities without readily determinable fair values $ 0 $ 0  
Fair Value, Nonrecurring      
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]      
Carrying value of equity securities without readily determinable fair values 900,000,000   $ 900,000,000
Net downward adjustments of equity securities without readily determinable fair values 39,000,000 $ 0  
Cumulative net unrealized gains for equity investments without readily determinable fair values 1,100,000,000   1,100,000,000
Cumulative net unrealized losses for equity investments without readily determinable fair values 499,000,000   460,000,000
Fair Value, Nonrecurring | Level 3      
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]      
Carrying value of equity securities without readily determinable fair values $ 0   $ 1,000,000
v3.25.1
Guarantees (Details) - USD ($)
$ in Millions
Mar. 31, 2025
Dec. 31, 2024
Guarantees [Abstract]    
Maximum potential amount of undiscounted future payments $ 1,000 $ 1,000
Amount of related liability $ 11 $ 10
v3.25.1
Changes in Accumulated Other Comprehensive Income (Loss) (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
AOCI Attributable to Parent, Net of Tax [Roll Forward]    
Beginning Balance $ 30,264 $ 28,057
Net Change 29 (83)
Ending Balance 31,202 28,764
Tax impact for the changes in each component of accumulated other comprehensive (loss) income    
Tax expense (benefit) (61) 52
Accumulated Other Comprehensive Income (Loss)    
AOCI Attributable to Parent, Net of Tax [Roll Forward]    
Beginning Balance (3,395) (3,072)
Net Change 29 (83)
Ending Balance (3,366) (3,155)
Net Unrealized Gains (Losses) on Debt Securities    
AOCI Attributable to Parent, Net of Tax [Roll Forward]    
Beginning Balance (9) (14)
Net Change 3 1
Ending Balance (6) (13)
Tax impact for the changes in each component of accumulated other comprehensive (loss) income    
Tax expense (benefit) 0 1
Foreign Currency Translation Adjustment Gains (Losses), net of hedges    
AOCI Attributable to Parent, Net of Tax [Roll Forward]    
Beginning Balance (2,924) (2,571)
Net Change 17 (87)
Ending Balance (2,907) (2,658)
Tax impact for the changes in each component of accumulated other comprehensive (loss) income    
Tax expense (benefit) (60) 49
Net Unrealized Pension and Other Postretirement Benefit Gains (Losses)    
AOCI Attributable to Parent, Net of Tax [Roll Forward]    
Beginning Balance (462) (487)
Net Change 9 3
Ending Balance (453) (484)
Tax impact for the changes in each component of accumulated other comprehensive (loss) income    
Tax expense (benefit) $ (1) $ 2
v3.25.1
Changes in Accumulated Other Comprehensive Income (Loss) (Details Textual) - USD ($)
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Accumulated Other Comprehensive Income (Loss) [Line Items]    
Other comprehensive income (loss) $ 29,000,000 $ (83,000,000)
Decrease due to amounts reclassified into earnings    
Accumulated Other Comprehensive Income (Loss) [Line Items]    
Other comprehensive income (loss) $ 0 $ 0
v3.25.1
Service Fees and Other Revenue and Other Expenses - Service Fees and Other Revenue (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Non Interest Income [Line Items]    
Total Service fees and other revenue $ 12,798 $ 12,032
Service fees and other revenue    
Non Interest Income [Line Items]    
Loyalty coalition, merchant and other service fees 436 442
Network partnership revenue 408 386
Foreign currency-related revenue 382 358
Delinquency fees 237 234
Travel commissions and fees 136 167
Other fees and revenues 123 91
Total Service fees and other revenue $ 1,722 $ 1,678
v3.25.1
Service Fees and Other Revenue and Other Expenses - Other Expenses (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Service Fees and Other Revenue and Other Expenses [Abstract]    
Data processing and equipment $ 705 $ 657
Professional services 541 455
Other 400 364
Total Other expenses $ 1,646 $ 1,476
v3.25.1
Income Taxes (Details Textual) - USD ($)
$ in Millions
 1 Months Ended 3 Months Ended
Dec. 31, 2024
Mar. 31, 2025
Mar. 31, 2024
Income Tax Contingency [Line Items]      
Effective tax rates   22.40% 22.50%
Unrecognized tax benefits change as a result of potential resolutions of prior years' tax   $ 132  
Unrecognized tax benefits that, if recognized, could impact effective tax rate   104  
Tax credit investments   $ 1,699 $ 1,454
Internal Revenue Service (IRS)      
Income Tax Contingency [Line Items]      
Additional estimated federal income tax payment $ 185    
Internal Revenue Service (IRS) | Penalties      
Income Tax Contingency [Line Items]      
Additional estimated federal income tax payment $ 50    
v3.25.1
Income Taxes - Tax Credit Investments Expenses and Related Income Tax Credits and Other Tax Benefits (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Income Tax Disclosure [Abstract]    
Proportional amortization recognized in tax provision $ 57 $ 47
Income tax credits and Other income tax benefits recognized in tax provision $ 66 $ 57
v3.25.1
Earnings Per Common Share (EPS) (Details) - USD ($)
$ / shares in Units, shares in Millions, $ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Basic and diluted:    
Net income $ 2,584 $ 2,437
Preferred dividends (14) (14)
Net income available to common shareholders 2,570 2,423
Earnings allocated to participating share awards (18) (18)
Net income attributable to common shareholders $ 2,552 $ 2,405
Denominator:    
Basic: Weighted-average common stock (in shares) 701.0 721.0
Add: Weighted-average stock options (in shares) 1.0 1.0
Diluted (in shares) 702.0 722.0
Basic EPS (in dollars per share) [1] $ 3.64 $ 3.34
Diluted EPS (in dollars per share) [1] $ 3.64 $ 3.33
Stock Option    
Denominator:    
The dilutive effect of securities excluded from the calculation of earnings per share (in shares) 0.1  
[1] Represents net income less (i) earnings allocated to participating share awards of $18 million for both the three months ended March 31, 2025 and 2024, and (ii) dividends on preferred shares of $14 million for both the three months ended March 31, 2025 and 2024.
v3.25.1
Reportable Operating Segments (Details) - USD ($)
$ in Millions
 3 Months Ended
Mar. 31, 2025
Mar. 31, 2024
Dec. 31, 2024
Segment Reporting Information [Line Items]      
Total non-interest revenues $ 12,798 $ 12,032  
Revenue from contracts with customers 9,626 9,339  
Interest income 6,135 5,775  
Interest expense 1,966 2,006  
Net interest income 4,169 3,769  
Total revenues net of interest expense 16,967 15,801  
Provisions for credit losses 1,150 1,269  
Total revenues net of interest expense after provisions for credit losses 15,817 14,532  
Card Member rewards, business development and Card Member services 7,235 6,337  
Marketing 1,486 1,476  
Salaries and employee benefits and other operating expenses 3,766 3,574  
Total expenses 12,487 11,387  
Pretax income 3,330 3,145  
Total assets 282,244 269,261 $ 271,461
Corporate and Other      
Segment Reporting Information [Line Items]      
Total non-interest revenues (16) (20)  
Revenue from contracts with customers (9) (10)  
Interest income 562 689  
Interest expense 614 735  
Net interest income (52) (46)  
Total revenues net of interest expense (68) (66)  
Provisions for credit losses 0 (1)  
Total revenues net of interest expense after provisions for credit losses (68) (65)  
Card Member rewards, business development and Card Member services 12 6  
Marketing 8 6  
Salaries and employee benefits and other operating expenses 521 538  
Total expenses 541 550  
Pretax income (609) (615)  
Total assets 48,643 40,464  
USCS | Operating Segments      
Segment Reporting Information [Line Items]      
Total non-interest revenues 5,243 4,766  
Revenue from contracts with customers 3,634 3,469  
Interest income 3,763 3,481  
Interest expense 757 748  
Net interest income 3,006 2,733  
Total revenues net of interest expense 8,249 7,499  
Provisions for credit losses 631 727  
Total revenues net of interest expense after provisions for credit losses 7,618 6,772  
Card Member rewards, business development and Card Member services 3,882 3,356  
Marketing 765 719  
Salaries and employee benefits and other operating expenses 1,239 1,084  
Total expenses 5,886 5,159  
Pretax income 1,732 1,613  
Total assets 110,886 104,297  
CS | Operating Segments      
Segment Reporting Information [Line Items]      
Total non-interest revenues 3,265 3,194  
Revenue from contracts with customers 2,828 2,795  
Interest income 1,202 1,005  
Interest expense 432 414  
Net interest income 770 591  
Total revenues net of interest expense 4,035 3,785  
Provisions for credit losses 329 355  
Total revenues net of interest expense after provisions for credit losses 3,706 3,430  
Card Member rewards, business development and Card Member services 1,746 1,493  
Marketing 337 326  
Salaries and employee benefits and other operating expenses 787 733  
Total expenses 2,870 2,552  
Pretax income 836 878  
Total assets 62,012 58,143  
ICS | Operating Segments      
Segment Reporting Information [Line Items]      
Total non-interest revenues 2,646 2,437  
Revenue from contracts with customers 1,688 1,590  
Interest income 596 583  
Interest expense 306 307  
Net interest income 290 276  
Total revenues net of interest expense 2,936 2,713  
Provisions for credit losses 192 182  
Total revenues net of interest expense after provisions for credit losses 2,744 2,531  
Card Member rewards, business development and Card Member services 1,312 1,203  
Marketing 300 352  
Salaries and employee benefits and other operating expenses 751 724  
Total expenses 2,363 2,279  
Pretax income 381 252  
Total assets 42,620 41,472  
GMNS | Operating Segments      
Segment Reporting Information [Line Items]      
Total non-interest revenues 1,660 1,655  
Revenue from contracts with customers 1,485 1,495  
Interest income 12 17  
Interest expense (143) (198)  
Net interest income 155 215  
Total revenues net of interest expense 1,815 1,870  
Provisions for credit losses (2) 6  
Total revenues net of interest expense after provisions for credit losses 1,817 1,864  
Card Member rewards, business development and Card Member services 283 279  
Marketing 76 73  
Salaries and employee benefits and other operating expenses 468 495  
Total expenses 827 847  
Pretax income 990 1,017  
Total assets $ 18,083 $ 24,885