Document and Entity Information - shares |
12 Months Ended | |
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Dec. 31, 2018 |
Nov. 06, 2018 |
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Document Entity Information [Abstract] | ||
Document Type | 20-F | |
Document Period End Date | Dec. 31, 2018 | |
Amendment Flag | false | |
Document Fiscal Period Focus | FY | |
Document Fiscal Year Focus | 2017 | |
Current Fiscal Year End Date | --12-31 | |
Entity Central Index Key | 0001606457 | |
Entity Current Reporting Status | Yes | |
Entity Filer Category | Accelerated Filer | |
Trading symbol | ATTO | |
Entity Registrant Name | Atento S.A. | |
Entity Voluntary Filers | No | |
Entity Well Known Seasoned Issuer | No | |
Entity Common Stock Shares Outstanding | 75,070,926 |
CONSOLIDATED STATEMENTS OF FINANCIAL POSITION - USD ($) |
Dec. 31, 2018 |
Dec. 31, 2017 |
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Assets [abstract] | ||
Non-current assets | $ 716,886,000 | $ 764,127,000 |
Intangible assets | 211,202,000 | 230,104,000 |
Goodwill | 154,989,000 | 153,144,000 |
Property, plant and equipment | 123,940,000 | 152,195,000 |
Non-current financial assets | 95,531,000 | 90,076,000 |
Trade and other receivables | 19,148,000 | 21,677,000 |
Other taxes receivable | 6,061,000 | 7,282,000 |
Other non-current financial assets | 65,070,000 | 60,222,000 |
Derivative financial instruments | 11,313,000 | 8,177,000 |
Deferred tax assets | 125,163,000 | 131,326,000 |
Trade and other current receivables | 342,075,000 | 410,534,000 |
Current assets | 496,467,000 | 566,178,000 |
Trade and other receivables | 315,654,000 | 388,565,000 |
Current income tax receivable | 26,421,000 | 21,969,000 |
Other taxes receivable | 8,019,000 | 7,308,000 |
Other current financial assets | 891,000 | 1,810,000 |
Cash and cash equivalents | 133,526,000 | 141,762,000 |
Total Assets | 1,213,353,000 | 1,330,305,000 |
Equity and liabilities [abstract] | ||
Total Equity | 340,092,000 | 377,839,000 |
Non-controlling interests | 8,541,000 | 9,476,000 |
Owners of the parent company | 331,551,000 | 368,363,000 |
Share capital | 49,000 | 48,000 |
Reserve for acquisition of non-controlling interest | (23,531,000) | (23,531,000) |
Share premium | 615,288,000 | 639,435,000 |
Treasury Shares | 8,178,000 | 0 |
Retained losses | (16,325,000) | (94,535,000) |
Translation differences | (257,122,000) | (170,063,000) |
Cash flow/net investment hedge | 8,404,000 | 9,594,000 |
Stock-based compensation | 12,966,000 | 7,415,000 |
Non-current liabilities | 528,869,000 | 582,870,000 |
Deferred tax liabilities | 30,221,000 | 43,942,000 |
Debt with third parties | 408,426,000 | 439,731,000 |
Derivative financial instruments | 682,000 | 5,140,000 |
Provisions and contingencies | 51,174,000 | 61,186,000 |
Non-trade payables | 14,391,000 | 8,094,000 |
Option for the acquisition of non-controlling interest | 20,830,000 | 23,752,000 |
Other taxes payable | 3,145,000 | 1,025,000 |
Current liabilities | 344,392,000 | 369,596,000 |
Debt with third parties | 51,342,000 | 46,560,000 |
Derivative financial instruments | 0 | 1,212,000 |
Trade and other payables | 274,000,000 | 302,756,000 |
Trade payables | 76,912,000 | 94,078,000 |
Income tax payables | 10,615,000 | 8,058,000 |
Other taxes payables | 78,511,000 | 86,166,000 |
Other non-trade payables | 107,962,000 | 114,454,000 |
Current provisions | 19,050,000 | 19,068,000 |
Total Equity and liabilities | $ 1,213,353,000 | $ 1,330,305,000 |
CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands |
12 Months Ended | ||||||||||||||
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Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
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Profit or loss [abstract] | |||||||||||||||
Revenue | $ 1,818,180 | $ 1,921,311 | $ 1,757,498 | ||||||||||||
Other operating income | 19,377 | [1] | 16,437 | [1] | 5,880 | ||||||||||
Other gains | 180 | 372 | 41,748 | ||||||||||||
Operating expenses: | |||||||||||||||
Supplies | 70,816 | 74,899 | 65,598 | ||||||||||||
Employee benefits expenses | 1,365,181 | 1,429,076 | 1,309,901 | ||||||||||||
Depreciation | 36,566 | 49,226 | 46,448 | ||||||||||||
Amortisation | 58,679 | 55,195 | 50,916 | ||||||||||||
Changes in trade provisions | (1,032) | (627) | (1,902) | ||||||||||||
Other operating expenses | 215,958 | 236,648 | 214,015 | ||||||||||||
OPERATING PROFIT | 89,505 | 92,449 | 116,346 | ||||||||||||
Finance income | 18,843 | 7,858 | 7,188 | ||||||||||||
Finance costs | 45,612 | [1] | 78,145 | [1] | 59,151 | ||||||||||
Change in fair value of financial instruments | 179 | 230 | 675 | ||||||||||||
Net foreign exchange loss | (29,015) | [1] | (23,427) | (56,494) | |||||||||||
(LOSS)/PROFIT BEFORE TAX | 33,900 | (1,035) | 8,564 | ||||||||||||
Income tax expense | 13,414 | 12,533 | 5,207 | ||||||||||||
(LOSS)/PROFIT FROM CONTINUING OPERATIONS | [2] | 20,486 | (13,568) | 3,357 | [3] | ||||||||||
LOSS FROM DISCONTINUED OPERATIONS (**) | [2] | 0 | [4] | 0 | [4] | (3,206) | [3] | ||||||||
(LOSS)/PROFIT FOR THE YEAR | 20,486 | (13,568) | 151 | ||||||||||||
(LOSS)/PROFIT ATTRIBUTABLE TO: | |||||||||||||||
OWNERS OF THE PARENT | 18,540 | (16,790) | 65 | ||||||||||||
NON-CONTROLLING INTEREST | 1,946 | 3,222 | 86 | ||||||||||||
(LOSS)/PROFIT FOR THE YEAR | 20,486 | (13,568) | 151 | ||||||||||||
Net finance expense | $ (55,605) | $ 93,484 | $ (107,782) | ||||||||||||
EARNINGS PER SHARE: | |||||||||||||||
Basic (loss)/earnings per share from continuing operations (in U.S. dollars) | $ 0.28 | $ (0.18) | $ 0.05 | [3] | |||||||||||
Basic loss per share from discontinued operations (in U.S. dollars) | 0 | 0 | (0.04) | [3] | |||||||||||
Diluted (loss)/earnings per share from continuing operations (in U.S. dollars) | 0.28 | (0.18) | 0.05 | [3] | |||||||||||
Diluted loss per share from discontinued operations (in U.S. dollars) | $ 0 | $ 0 | $ (0.04) | [3] | |||||||||||
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CONSOLIDATED INCOME STATEMENTS - EXCLUDING DISCONTINUED OPERATIONS - USD ($) $ in Thousands |
12 Months Ended | ||||||||||||||||
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Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
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Disclosure Of Operating Segments [Line Items] | |||||||||||||||||
Revenue | $ 1,818,180 | $ 1,921,311 | $ 1,757,498 | ||||||||||||||
Other operating income | 19,377 | [1] | 16,437 | [1] | 5,880 | ||||||||||||
Other gains | 180 | 372 | 41,748 | ||||||||||||||
Operating expenses: | |||||||||||||||||
Supplies | 70,816 | 74,899 | 65,598 | ||||||||||||||
Employee benefits expenses | 1,365,181 | 1,429,076 | 1,309,901 | ||||||||||||||
Depreciation | 36,566 | 49,226 | 46,448 | ||||||||||||||
Amortisation | 58,679 | 55,195 | 50,916 | ||||||||||||||
Changes in trade provisions | (1,032) | (627) | (1,902) | ||||||||||||||
Other operating expenses | 215,958 | 236,648 | 214,015 | ||||||||||||||
OPERATING PROFIT | 89,505 | 92,449 | 116,346 | ||||||||||||||
Finance income | 18,843 | 7,858 | 7,188 | ||||||||||||||
Finance costs | 45,612 | [1] | 78,145 | [1] | 59,151 | ||||||||||||
Change in fair value of financial instruments | 179 | 230 | 675 | ||||||||||||||
Net foreign exchange loss | (29,015) | [1] | (23,427) | (56,494) | |||||||||||||
(LOSS)/PROFIT BEFORE TAX | 33,900 | (1,035) | 8,564 | ||||||||||||||
Income tax expense | 13,414 | 12,533 | 5,207 | ||||||||||||||
(LOSS)/PROFIT FROM CONTINUING OPERATIONS | [2] | 20,486 | (13,568) | 3,357 | [3] | ||||||||||||
LOSS FROM DISCONTINUED OPERATIONS (**) | [2] | 0 | [4] | 0 | [4] | (3,206) | [3] | ||||||||||
(LOSS)/PROFIT FOR THE YEAR | 20,486 | (13,568) | 151 | ||||||||||||||
(LOSS)/PROFIT ATTRIBUTABLE TO: | |||||||||||||||||
OWNERS OF THE PARENT | 18,540 | (16,790) | 65 | ||||||||||||||
NON-CONTROLLING INTEREST | 1,946 | 3,222 | 86 | ||||||||||||||
Net finance expense | $ (55,605) | $ 93,484 | $ (107,782) | ||||||||||||||
EARNINGS PER SHARE: | |||||||||||||||||
Basic (loss)/earnings per share from continuing operations (in U.S. dollars) | $ 0.28 | $ (0.18) | $ 0.05 | [3] | |||||||||||||
Basic loss per share from discontinued operations (in U.S. dollars) | 0 | 0 | (0.04) | [3] | |||||||||||||
Diluted (loss)/earnings per share from continuing operations (in U.S. dollars) | 0.28 | (0.18) | 0.05 | [3] | |||||||||||||
Diluted loss per share from discontinued operations (in U.S. dollars) | $ 0 | $ 0 | $ (0.04) | [3] | |||||||||||||
Atento Morocco [member] | |||||||||||||||||
Operating expenses: | |||||||||||||||||
Finance income | $ 18,843 | $ 7,858 | $ 7,188 | [5] | |||||||||||||
Finance costs | $ (45,612) | $ (78,145) | $ 59,151 | [1],[5] | |||||||||||||
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CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME - USD ($) $ in Thousands |
12 Months Ended | ||||||||||||
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Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
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Statement of comprehensive income [abstract] | |||||||||||||
(LOSS)/PROFIT FROM CONTINUING OPERATIONS | [1] | $ 20,486 | $ (13,568) | $ 3,357 | [2] | ||||||||
LOSS FROM DISCONTINUED OPERATIONS (**) | [1] | 0 | [3] | 0 | [3] | (3,206) | [2] | ||||||
(LOSS)/PROFIT FOR THE YEAR | 20,486 | (13,568) | 151 | ||||||||||
Other comprehensive income(loss) to be reclassified to profit and loss in subsequent periods: | |||||||||||||
Cash flow/net investment hedge (Note 15) | (1,190) | (26,329) | 13,971 | ||||||||||
Tax effect on hedge | 0 | (402) | (2,921) | ||||||||||
Translation differences | (88,755) | 22,934 | 15,701 | ||||||||||
Other comprehensive income/(loss) | (89,945) | (2,993) | 32,593 | ||||||||||
Total comprehensive (loss)/income | (69,459) | (16,561) | 32,744 | ||||||||||
Total comprehensive income/(loss) attributable to: | |||||||||||||
Owners of the parent | (69,709) | (19,251) | 32,652 | ||||||||||
Non-controlling interest | 251 | 2,690 | 92 | ||||||||||
Total comprehensive (loss)/income | $ (69,459) | $ (16,561) | $ 32,744 | ||||||||||
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CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME - EXCLUDING DISCONTINUED OPERATIONS - USD ($) $ in Thousands |
12 Months Ended | ||||||||||||
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Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
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Disclosure Of Operating Segments [Line Items] | |||||||||||||
(LOSS)/PROFIT FROM CONTINUING OPERATIONS | [1] | $ 20,486 | $ (13,568) | $ 3,357 | [2] | ||||||||
LOSS FROM DISCONTINUED OPERATIONS (**) | [1] | 0 | [3] | 0 | [3] | (3,206) | [2] | ||||||
(LOSS)/PROFIT FOR THE YEAR | 20,486 | (13,568) | 151 | ||||||||||
Other comprehensive income(loss) to be reclassified to profit and loss in subsequent periods: | |||||||||||||
Cash flow/net investment hedge (Note 15) | (1,190) | (26,329) | 13,971 | ||||||||||
Tax effect on hedge | 0 | (402) | (2,921) | ||||||||||
Translation differences | (88,755) | 22,934 | 15,701 | ||||||||||
Other comprehensive income/(loss) | (89,945) | (2,993) | 32,593 | ||||||||||
Total comprehensive (loss)/income | (69,459) | (16,561) | 32,744 | ||||||||||
Total comprehensive income/(loss) attributable to: | |||||||||||||
Owners of the parent | (69,709) | (19,251) | 32,652 | ||||||||||
Non-controlling interest | $ 251 | $ 2,690 | $ 92 | ||||||||||
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CONSOLIDATED STATEMENTS OF CHANGES IN EQUITY - USD ($) |
Total |
Share capital |
Share premium [member] |
Treasury Shares Member |
Reserve to acquisition of non - controlling interest [member] |
Retained earnings/(losses) |
Translation differences |
Cash flow/net investment hedge |
Stock-based compensation |
Non-controlling interests [member] |
Total owners of the parent company |
---|---|---|---|---|---|---|---|---|---|---|---|
Equity at beginning of period at Dec. 31, 2015 | $ 397,791,000 | $ 48,000 | $ 639,435,000 | $ 0 | $ 0 | $ (53,663,000) | $ (209,224,000) | $ 18,629,000 | $ 2,566,000 | $ 0 | $ 397,791,000 |
Comprehensive income/(loss) for the year | 32,744,000 | 0 | 0 | 0 | 0 | 65,000 | 15,695,000 | 16,892,000 | 0 | 92,000 | 32,652,000 |
Loss for the year | 151,000 | 0 | 0 | 0 | 0 | 65,000 | 0 | 0 | 0 | 86,000 | 65,000 |
Other comprehensive income/(loss) | 32,593,000 | 0 | 0 | 0 | 0 | 0 | 15,695,000 | 16,892,000 | 0 | 6,000 | 32,587,000 |
Reserve for acquisition of non - controlling interest | (1,057,000) | 0 | 0 | 0 | (1,057,000) | 0 | 0 | 0 | 0 | 0 | (1,057,000) |
Stock-based compensation | 1,535,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1,535,000 | 0 | 1,535,000 |
Non-controlling interest | (810,000) | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | (810,000) | 0 |
Equity at end of period at Dec. 31, 2016 | 430,203,000 | 48,000 | 639,435,000 | 0 | (1,057,000) | (53,598,000) | (193,529,000) | 35,521,000 | 4,101,000 | (718,000) | 430,921,000 |
Comprehensive income/(loss) for the year | (16,561,000) | 0 | 0 | 0 | 0 | (16,790,000) | 23,466,000 | (25,927,000) | 0 | 2,690,000 | (19,251,000) |
Loss for the year | (13,568,000) | 0 | 0 | 0 | 0 | (16,790,000) | 0 | 0 | 0 | 3,222,000 | (16,790,000) |
Other comprehensive income/(loss) | (2,993,000) | 0 | 0 | 0 | 0 | 0 | 23,466,000 | (25,927,000) | 0 | (532,000) | (2,461,000) |
Reserve for acquisition of non - controlling interest | (22,474,000) | 0 | 0 | 0 | (22,474,000) | 0 | 0 | 0 | 0 | 0 | (22,474,000) |
Dividends | 24,479,000 | 0 | 0 | 0 | 0 | (24,147,000) | 0 | 0 | 0 | (332,000) | (24,147,000) |
Stock-based compensation | 3,314,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3,314,000 | 0 | 3,314,000 |
Non-controlling interest | 7,836,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 7,836,000 | 0 |
Equity at end of period at Dec. 31, 2017 | 377,839,000 | 48,000 | 639,435,000 | 0 | (23,531,000) | (94,535,000) | (170,063,000) | 9,594,000 | 7,415,000 | 9,476,000 | 368,363,000 |
Reserve for acquisition of non-controlling interest | (23,531,000) | ||||||||||
Comprehensive income/(loss) for the year | (69,459,000) | 0 | 0 | 0 | 0 | 18,540,000 | (87,059,000) | (1,190,000) | 0 | 251,000 | (69,709,000) |
Loss for the year | 20,486,000 | 0 | 0 | 0 | 0 | 18,540,000 | 0 | 0 | 0 | 1,946,000 | 18,540,000 |
Other comprehensive income/(loss) | (89,945,000) | 0 | 0 | 0 | 0 | 0 | (87,059,000) | (1,190,000) | 0 | (1,695,000) | (88,249,000) |
Compensation of retained losses | 0 | 0 | (24,147,000) | 0 | 0 | 24,147,000 | 0 | 0 | 0 | 0 | 0 |
Increase of share capital | 1,000 | 1,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1,000 |
Dividends | 1,186,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | (1,186,000) | 0 |
Stock-based compensation | 5,551,000 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 5,551,000 | 0 | 5,551,000 |
IPO Proceeds, gross | 0 | ||||||||||
Non controlling interest participation | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Aquisition of treasury shares | (8,178,000) | 0 | 0 | (8,178,000) | 0 | 0 | 0 | 0 | 0 | 0 | (8,178,000) |
Monetary correction caused by hyperinflation | 35,524,000 | 0 | 0 | 0 | 0 | 35,524,000 | 0 | 0 | 0 | 0 | 35,524,000 |
Equity at end of period at Dec. 31, 2018 | 340,092,000 | $ 49,000 | $ 615,288,000 | $ (8,178,000) | $ (23,531,000) | $ (16,325,000) | $ (257,121,000) | $ 8,404,000 | $ 12,966,000 | $ 8,541,000 | $ 331,551,000 |
Reserve for acquisition of non-controlling interest | $ (23,531,000) |
COMPANY ACTIVITY AND CORPORATE INFORMATION |
12 Months Ended |
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Dec. 31, 2018 | |
Disclosure of notes and other explanatory information [abstract] | |
Disclosure of notes and other explanatory information [text block] |
Atento S.A. (the “Company”) and its subsidiaries (“Atento Group”) offer customer relationship management services to their clients through contact centers or multichannel platforms. The Company was incorporated on March 5, 2014 under the laws of the GrandDuchy of Luxembourg, with its registered office in Luxembourg at 4, Rue Lou Hemmer. The majority direct shareholder of the Company, ATALAYA Luxco PIKCo, S.C.A. (Luxembourg), is a holding company incorporated under the laws of the Grand-Duchy of Luxembourg. The Company may also act as the guarantor of loans and securities, as well as assisting companies in which it holds direct or indirect interests or that form part of its group. The Company may secure funds, with the exception of public offerings, through any kind of lending, or through the issuance of bonds, securities or debt instruments in general. The Company may also carry on any commercial, industrial, financial, real estate business or intellectual property related activity that it deems necessary to meet the aforementioned corporate purposes. The corporate purpose of its subsidiaries, with the exception of the intermediate holding companies, is to establish, manage and operate CRM centers through multichannel platforms; provide telemarketing, marketing and “call center” services through service agencies or in any other format currently existing or which may be developed in the future by the Atento Group; provide telecommunications, logistics, telecommunications system management, data transmission, processing and internet services and to promote new technologies in these areas; offer consultancy and advisory services to clients in all areas in connection with telecommunications, processing, integration systems and new technologies, and other services related to the above. The Company’s ordinary shares are traded on NYSE under the symbol “ATTO”. |
BASIS OF PRESENTATION OF THE CONSOLIDATED FINANCIAL STATEMENTS |
12 Months Ended |
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Dec. 31, 2018 | |
Disclosure of basis of consolidation [abstract] | |
Disclosure of basis of consolidation [text block] | 2) BASIS OF PRESENTATION OF THE CONSOLIDATED FINANCIAL STATEMENTS a) Statement of compliance with IFRS and basis of preparation The consolidated financial statements were prepared in accordance with International Financial Reporting Standards (“IFRS”) issued by the International Accounting Standard Board (“IASB”) prevailing at December 31, 2018. The consolidated financial statements have been prepared on a historical costs basis, except for Argentina that is adjusted for inflation as required by IAS 29 Financial Reporting in Hyperinflationary Economies in Argentina and derivative financial instruments and financial liability related to the option for acquisition of non-controlling interest, which have been measured at fair value. The consolidated financial statements have been approved by the Board of Directors (the “Board”) and Audit Committee of the Company, Atento S.A. in Luxembourg on March 1, 2019. These consolidated financial statements have not been yet approved by the General Shareholders Meeting of the Parent Company. However, the Board of Directors expects them to be approved without amendments The preparation of financial statements under IFRS as issued by the IASB requires the use of certain key accounting estimates. IFRS also requires Management to exercise judgment throughout the process of applying the Atento Group’s accounting policies. Note 3s discloses the areas requiring a more significant degree of judgment or complexity and the areas where assumptions and estimates are more relevant to the consolidated financial statements. Also, Note 3 contains a detailed description of the most significant accounting policies used to prepare these consolidated financial statements. The amounts in these consolidated financial statements, comprising the consolidated statements of financial position, the consolidated statements of operations, the consolidated statements of comprehensive income/(loss), the consolidated statements of changes in equity, the consolidated statements of cash flows, and the notes thereto are expressed in thousands of U.S. dollars, unless otherwise indicated. b) Comparative information The main changes are: On September 2, 2016, the Company through its direct subsidiary Atento Brasil acquired 81,49%, the controlling interest of RBrasil Soluções S.A. (RBrasil) and on September 30, 2016 the Company through its direct subsidiary Atento Teleservicios España sold 100% of Atento Morocco. In accordance with IFRS 5 the results of the operations in Morocco are presented in consolidated statements of operations as discontinued operations for the year ended December 31, 2016. On June 9, 2017, the Company, through its subsidiary Atento Brasil, acquired control of Interfile Serviços de BPO Ltda. and of Interservicer – Serviços em Crédito Imobiliário Ltda. (jointly, “Interfile”), a leading provider of BPO services and solutions, including credit origination, for the banking and financial services sector in Brazil. See more details of this acquisition in Note 5. c) Consolidated statements of cash flows The consolidated statements of cash flows has been prepared using the indirect method pursuant to IAS 7, “Statement of Cash Flows. Foreign currency transactions are translated at the average exchange rate for the period, in those cases where the currency differs from the presentation currency of Atento Group (U.S. dollar), as indicated in Note 3c. The effect of exchange rate fluctuations on cash and cash equivalents, maintained or owed, in foreign currency, is presented in the statements of cash flows to reconcile cash and cash equivalents at the beginning of the year and at year-end. |
ACCOUNTING POLICIES |
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Disclosure Of Significant Accounting Policies Abstract | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure Of Summary Of Significant Accounting Policies Explanatory | 3) ACCOUNTING POLICIES The main accounting policies used to prepare the accompanying consolidated financial statements are set out below. a) Principles of consolidation, business combinations and goodwill (i) Subsidiaries Subsidiaries are all entities (including structured entities) over which the Atento Group has control. The Atento Group controls an entity when the Atento Group is exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns through its power to direct the activities of the entity. Subsidiaries are fully consolidated from the date on which control is obtained by the Group, until the Group loses control of the entity. Intercompany transactions, balances and unrealized gains on transactions between the Atento Group companies are eliminated on consolidation, except those arisen from exchange variations. Unrealized losses are also eliminated unless the transaction provides evidence of an impairment of the transferred asset. Accounting policies of subsidiaries have been changed where necessary to ensure consistency with the policies adopted by the Atento Group. Non-controlling interests in the results and equity of subsidiaries are shown separately in the consolidated statements of operations, statement of comprehensive income/(loss), statement of changes in equity and financial position, respectively. (ii) Business combinations and goodwill When the Atento Group acquires a business, it assesses the financial assets and liabilities assumed for appropriate classification and designation in accordance with the contractual terms, economic circumstances and pertinent conditions as at the acquisition date. This includes the separation of embedded derivatives in host contracts by the acquire. Any contingent consideration to be transferred by the acquirer will be recognized at fair value at the acquisition date. Contingent consideration classified as equity is not remeasured and its subsequent settlement is accounted for within equity. Contingent consideration classified as an asset or liability that is a financial instrument and within the scope of IFRS 9 Financial Instruments, is measured at fair value with the changes in fair value recognized in the statement of profit or loss in accordance with IFRS 9. Other contingent consideration that is not within the scope of IFRS 9 is measured at fair value at each reporting date with changes in fair value recognized in profit or loss. Goodwill is initially measured as any excess of the total consideration transferred over the net identifiable assets acquired and liabilities assumed. If the fair value of the net assets acquired is greater than the total consideration transferred, the difference is recognized in the statements of operations as a gain from a bargain purchase. Goodwill acquired in a business combination is allocated to each cash¬-generating unit, or group of cash-¬generating units, that are expected to benefit from the synergies arising in the business combination. Goodwill is tested for impairment annually or whrenever if there are certain events or changes in circumstances indicating potential impairment. The carrying amount of the assets allocated to each cash-generating unit is then compared with its recoverable amount, which is the greater of its value in use or fair value less costs to sell. Any impairment loss is immediately taken to the statements of operations and may not be reversed (see Note 3h). b) Functional and presentation currency Items included in the financial statements of each of the Atento Group’s entities are measured using the currency of the primary economic environment in which the entities operate (‘the functional currency’). The consolidated financial statements are presented in thousands of U.S. dollars, which is the presentation currency of the Atento Group. c) Foreign currency translation The results and financial position of all Atento Group entities whose functional currency is different from the presentation currency are translated into the presentation currency as follow: • Statements of financial position assets and liabilities are translated at the exchange rate prevailing at the reporting date. • Statements of operations items are translated at average exchange rates for the year (unless this average is not a reasonable approximation of the cumulative effect of the rates prevailing on the transaction dates, in which case income and expenses are translated at the rate on the dates of the transactions), except for the Statements of operations of the Argentina subsidiary, which are converted by the exchange rates prevailing at the reporting date, since in that country the economy is considered hyperinflationary and therefore, for the purposes of conversion, the rules of IAS 21 are applied. • Proceeds and payments shown on the statements of cash flows are translated at the average exchange rates for the period (unless this average is not a reasonable approximation of the cumulative effect of the rates prevailing on the transaction dates, in which case proceeds and payments are translated at the rate on the dates of the transactions). Proceeds and payments for subsidiary located in Argentina shown on the statements of cash flows are translated at the exchange rates prevailing at the reporting date. • Retained earnings are translated at historical exchange rates. • All resulting exchange differences are recognized in other comprehensive income/(loss). Goodwill and fair value adjustments to net assets arising from the acquisition of a foreign company are considered to be assets and liabilities of the foreign company and are translated at yearend exchange rates. Exchange differences arising are recognized in other comprehensive income/(loss). d) Foreign currency transactions Transactions in foreign currency are translated into the functional currency using the exchange rates prevailing at the date of the transactions or valuation date, in the case of items being remeasured. Foreign exchange gains and losses resulting from the settlement of these transactions and from the translation at reporting date exchange rates of monetary assets and liabilities denominated in foreign currencies are recognized in the statements of operations, except when deferred in other comprehensive income/(loss). All differences arising on non–trading activities are taken to other operating income/expense in the statements of operations, with the exception of the effective portion of the differences on cash flows and net investment hedges that are accounted for as an effective hedge against a net investment in a foreign entity. These differences are recognised in other comprehensive income/(loss) (OCI) until the hedge settlement and disposal of the net investment, at which time, they are recognised in the statements of operations. Tax charges and credits attributable to exchange differences on those monetary items are also recorded in OCI. Non–monetary items that are measured at historical cost in a foreign currency are translated using the exchange rates as at the date of recognition. e) Segment information Segment information is presented in accordance with management information reviewed by the Chief Operating Decision Maker (“CODM”). The CODM, responsible for allocating resources and assessing performance of operational segments, has been identified as the Chief Executive Officer (“CEO”) responsible for strategic decisions. The CODM considers the business from a geographical perspective and analyzes it across three operational segments—EMEA, Americas and Brazil. f) Intangible assets Intangible assets are stated at acquisition cost, less any accumulated amortization and any accumulated impairment losses. The intangible assets acquired in a business combination are initially measured at their fair value as of the acquisition date. The useful lives of intangible assets are assessed on a casebycase basis to be either finite or indefinite. Intangible assets with finite lives are amortized on a straight line basis over their estimated useful life and assessed for impairment whenever events or changes indicate that their carrying amount may not be recoverable. Intangible assets that have an indefinite useful life are not subject to amortization and are tested annually for impairment. The amortization charge on intangible assets is recognized in the consolidated statements of operations under “Amortization”. Amortization methods and useful lives are revised annually at the end of each reporting period and, where appropriate, adjusted prospectively. Customer bases Customer bases acquired in a business combination are recognised at fair value at the acquisition date and have finite useful lives and are subsequently carried at cost less accumulated amortization, which has been estimated to be between seven and twelve years. The customer bases relate to all agreements, tacit or explicit, entered into between the Atento Group and the former owner of the Atento Group and between the Atento Group and other customers, in relation to the provision of services, and that were acquired as part of the business combinations. Software Software is measured at cost (at acquisition or development costs) and amortized on a straight line basis over its useful life, generally estimated to be between three and ten years. Maintenance cost of software is expensed as incurred. Development costs directly attributable to the design and creation of software that are identifiable and unique, and that may be controlled by the Group, are recognized as an intangible asset providing the following conditions are met:
• It is technically feasible for the intangible asset to be completed so that it will be available for use or sale. • Management intends to complete the asset for use or sale. • The Group has the capacity to use or sell the asset. • It is possible to show evidence of how the intangible asset will generate probable future economic benefits. • Adequate technical, financial and other resources are available to complete the development and to use or sell the intangible asset. • The outlay attributable to the intangible asset during its development can be reliably determined. Directly attributable costs capitalized in the value of the software include the cost of personnel developing the programs and an appropriate percentage of overheads. Costs that do not meet the criteria listed above are recognized as an expense as incurred. Expenditure for an intangible asset that is initially recognized within expenses for the period may not be subsequently recognized as intangible assets. Other intangible assets Other intangible assets mainly include payment of loyalty incentives which are amortized on a straight line basis over the term of the agreements which range from four to ten years. g) Property, plant and equipment Property, plant and equipment are measured at cost, less accumulated depreciation and any impairment losses. Acquisition costs include, when appropriate, the initial estimates of decommissioning, withdrawal and site reconditioning costs when the Atento Group is obliged to bear this expenditure as a condition of using the assets. Repairs that do not prolong the useful life of the assets and maintenance costs are recognized directly in the statements of operations. Costs that prolong or improve the life of the asset are capitalized as an increase in the cost of the asset. Property, plant and equipment acquired in a business combination are initially measured at fair value as of the acquisition date. The Atento Group assesses the need to write down, if appropriate, the carrying amount of each item of property, plant and equipment to its period-end recoverable amount whenever there are indications that the assets’ carrying amount may not be fully recoverable through the generation of sufficient future revenue. The impairment allowance is reversed if the factors giving rise to the impairment cease to exist. The depreciation charge for items of property, plant and equipment is recognized in the consolidated statements of operations under “Depreciation”. Depreciation is calculated on a straight line basis over the useful life of the asset applying individual rates to each type of asset, which are reviewed at the end of each reporting period. The useful lives generally used by the Atento Group are as follow:
h) Impairment of noncurrent assets The Atento Group assesses as of each reporting date whether there is an indicator that a noncurrent asset may be impaired. If any such indicator exists, or when annual impairment testing for an asset is required (e.g. goodwill), the Atento Group estimates the asset’s recoverable amount. An asset’s recoverable amount is the higher of its fair value less costs to sell or its value in use. In assessing the value in use, the estimated future cash flow is discounted to its present value using a pretax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. Where the carrying amount of an asset exceeds its recoverable amount, the asset is considered to be impaired. In this case, the carrying amount is written down to its recoverable amount, and the resulting loss is recognized in the statements of operations. Future depreciation/amortization charges are adjusted to reflect the asset’s new carrying amount over its remaining useful life. Management analyzes the impairment of each asset individually, except in the case of assets that generate cash flow which are interdependent on those generated by other assets (cash generating units – “CGU”). The Atento Group bases the calculation of impairment on the business plans of the various cash generating units to which the assets are allocated. These business plans cover five years. A long-term growth rate is calculated and applied to project future cash flows after the fifth year. When there are new events or changes in circumstances that indicate that a previously recognized impairment loss no longer exists or has been decreased, a new estimate of the asset’s recoverable amount is made. A previously recognized impairment loss is reversed only if there has been a change in the estimates used to determine the asset’s recoverable amount since the last impairment loss was recognized. If that is the case, the carrying amount of the asset is increased to its recoverable amount. The reversal is limited to the carrying amount that would have been determined if no impairment loss been recognized for the asset in prior years. This reversal is recognized in the statements of operations and the depreciation charge is adjusted in future periods to reflect the asset’s revised carrying amount. Impairment losses relating to goodwill cannot be reversed in future periods. i) Financial assets and liabilities Financial assets Initial recognition and measurement Financial assets are classified, at initial recognition, as subsequently measured at amortised cost, fair value through other comprehensive income (OCI), and fair value through profit or loss. The Atento Group has classified all of its financial assets as amortized cost, except for derivative financial instruments. All purchases and sales of financial assets are recognized on the statement of financial position on the transaction date, i.e. when the commitment is made to purchase or sell the asset. A financial asset is fully or partially derecognized from the statement of financial position only when:
Financial assets and financial liabilities are offset and presented on a net basis in the statement of financial position when a legally enforceable right exists to offset the amounts recognized and the Atento Group intends to settle the assets and liabilities net or to simultaneously realize the asset and cancel the liability. Amortized cost financial assets include fixedmaturity financial assets not listed in active markets and which are not derivatives. They are classified as current assets, except for those maturing more than twelve months after the reporting date, which are classified as noncurrent assets. Loans and receivables are initially recognized at fair value plus any transaction costs, and are subsequently measured at amortized cost, using the effective interest method. Interest calculated using the effective interest method is recognized under finance income in the statements of operations. The Atento Group assesses at each reporting date whether a financial asset is impaired. Where there is objective evidence of impairment of a financial asset valued at amortized cost, the amount of the loss to be taken to the statements of operations is measured as the difference between the carrying amount and the present value of estimated future cash flow, discounted at the asset’s original effective interest rate. The carrying amount of the asset is reduced and the amount of the impairment loss is expensed in the consolidated statements of operations. Trade receivables Trade receivables are amounts due from customers for the sale of services in the normal course of business. Receivables slated for collection in twelve months or less are classified as current assets; otherwise, the balances are considered noncurrent assets. Trade receivables are recognized at the original invoice amount. An impairment provision is recorded when there is objective evidence of collection risk. The amount of the impairment provision is calculated as the difference between the carrying amount of the doubtful trade receivables and their recoverable amount. In general, cash flow relating to short-term receivables is not discounted. Cash and cash equivalents Cash and cash equivalents comprise cash on hand and in banks, demand deposits and other highly liquid investments with an original maturity of three months or less, which are subject to an insignificant risk of changes in value. Financial liabilities Debt with third parties (Loans and Borrowings) Debt with third parties is initially recorded at the fair value of the consideration received, less any directly attributable transaction costs. After initial recognition, these financial liabilities are measured at amortized cost using the effective interest method. Any difference between the cash received (net of transaction costs) and the repayment value is recognized in the statements of operations over the life of the debt. Debt with third parties is considered to be noncurrent when the maturity date is longer than twelve months from the reporting date, or when the Atento Group has full discretion to defer settlement for at least another twelve months from that date.
Financial liabilities are derecognized in the statement of financial position when the respective obligation is settled, cancelled or matures. Trade payables Trade payables are payment obligations in respect of goods or services received from suppliers in the ordinary course of business. Trade payables falling due in twelve months or less are classified as current liabilities; otherwise, the balances are considered as noncurrent liabilities. j) Derivative financial instruments and hedging Derivative financial instruments are initially recognized at their fair values on the date on which the derivative contract is entered into and are subsequently re-measured at their fair value. Any gains or losses resulting from changes in the fair value of a derivative instrument are recorded in the statements of operations, except for the effective portion of cash flow and net investment hedges, which is recognized in other comprehensive income/(loss) and later reclassified to profit or loss when the hedge item affects the statements of operations. At the inception of the derivative instrument contract, the Atento Group documents the relationship between the hedging instruments and the hedged items, as well as the risk management objectives and the strategy for groups of hedges. The Atento Group also documents its assessment, both at the inception of the hedge and throughout the term thereof, of whether the derivatives used are highly effective at offsetting changes in the fair value or cash flow of the hedged items. The fair value of a hedging derivative is classified as a non-current asset or liability, as applicable, if the remaining maturity of the hedged item exceeds twelve months, otherwise it is classified as a current asset or liability. For purpose of hedge accounting the Atento Group designates certain derivatives as either: Cash flow hedges Cash flow hedge is defined as a hedge of the exposure to variability in cash flows that is attributable to a particular risk associated with a recognized asset or liability (such as all or some future interest payments on variable rate debt) or a highly probable forecast transaction that could affect profit or loss. The effective portion of the gain or loss on the hedging instrument is recognized in other comprehensive income in the cash flow hedge reserve in equity. If a hedge of a forecast transaction subsequently results in the recognition of a financial asset or a financial liability, any gain or loss on the hedging instrument that was previously recognized directly in equity is recycled from reserves into the statements of operations in the same period(s) in which the financial asset or liability affects profit or loss. Net investment hedges Gains or losses on the hedging instrument relating to the effective portion of the hedge are recognized in other comprehensive income. Gains or losses relating to the ineffective portion are recognized in the statements of operations. Gains and losses accumulated in equity are included in the statements of operations when the foreign operation is partially disposed of or sold. k) Share capital The ordinary shares of the Company are classified in equity (see Note 19). Issuance costs directly attributable to the issuance of new shares or options are deducted from the proceeds raised in equity, net of the tax effect. l) Treasury shares Own equity instruments that are reacquired (treasury shares) are recognized at cost and deducted from equity. No gain or loss is recognized in profit or loss on the purchase, sale, issue or cancellation of the Atento Group’s own equity instruments. Any difference between the carrying amount and the consideration, if reissued, is recognized in the share premium. m) Provisions Provisions are recognized when the Atento Group has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation, and a reliable estimate can be made of the amount of the obligation. Provisions for restructuring include penalties for the cancellation of leases and other contracts, as well as employee termination payments. Provisions are not recognized for future operating losses. When the Atento Group is virtually certain that some or all of a provision is to be reimbursed, for example under an insurance contract, a separate asset is recognized in the statement of financial position, and the expense relating to the provision is recorded in the statements of operations, net of the expected reimbursement. Provisions are measured at the present value of expenditure expected to be required to settle the obligation, using a pretax rate that reflects current market assessments of the time value of money and the specific risks inherent to the obligation. Any increase in the provision due to the passage of time is recognized as a finance cost. Contingent liabilities represent possible obligations to third parties, and existing obligations that are not recognized, given that it is not likely that an outflow of economic resources will be required in order to settle the obligation or because the amount cannot be reliably estimated. Contingent liabilities are not recognized on the consolidated statement of financial position unless they are recorded as part of a business combination. n) Employee benefit Sharebased payments Atento S.A. has a sharebased compensation plan, under which the subsidiaries of Atento S.A. receive services from employees as consideration for the equity instruments of Atento S.A. The subsidiaries themselves are not party to any of the contracts; Atento S.A. settles these agreements. The plan offers various instruments (award agreements, stock options, restricted stock units, etc.), but so far only six types of restricted stock units (“RSUs”) have been granted to selected employees, being two on December 3, 2014, two on July 1, 2016 one on July 3, 2017 and one on July 2, 2018. The fair value of the employee services received in exchange for the grant of the RSUs is recognized as an expense in the consolidated financial statements of Atento S.A. The total amount to be expensed is determined with reference to the fair value of the RSUs granted:
• Including any market performance conditions (for example, an entity’s share price); • Excluding the impact of any service and nonmarket performance vesting conditions (for example, profitability, sales growth targets and remaining an employee of the entity over a specified time period); and • Including the impact of any nonvesting conditions (for example, the requirement for employees to save or hold shares for a specific period of time). At the end of each reporting period, the group revises its estimates of the number of RSUs that are expected to vest based on the nonmarket vesting conditions and service conditions. It recognizes the impact of the revisions to original estimates, if any, in the statements of operations, with a corresponding adjustment to equity. When the RSUs vest, Atento S.A. issues new shares or buys them back in the market. The proceeds received, net of any directly attributable transaction costs, are credited to share capital (nominal value) and share premium. The social security contributions payable in connection with the granting of the share options is considered an integral part of the grant itself, and the charge will be treated as a cashsettled transaction. Termination benefits Termination benefits are paid to employees when the Atento Group decides to terminate their employment contracts prior to the usual retirement age or when the employee agrees to resign voluntarily in exchange for these benefits. The Atento Group recognizes these benefits as an expense for the year, at the earliest of the following dates: (a) when the Atento Group is no longer able to withdraw the offer for these benefits; or (b) when the Atento Group company recognizes the costs of a restructuring effort as per IAS 37, “Provisions, Contingent Liabilities and Contingent Assets”, and when this restructuring entails the payment of termination benefits. When benefits are offered in order to encourage the voluntary resignation of employees, termination benefits are measured on the basis of the number of employees expected to accept the offer. Benefits to be paid in more than twelve months from the reporting date are discounted to their present value. o) Income tax The income tax expense includes all the expenses and credits arising from the corporate income tax levied on all the Atento Group companies. Income tax expenses for each period represent the aggregate amounts of current and deferred taxes, if applicable. Current tax assets and liabilities for the current and prior periods are measured at the amount expected to be recovered from or paid to the tax authorities. The tax rates and tax laws used to compute the amounts are those that are enacted at the reporting date in each country in which the Atento Group operates. The Atento Group determines deferred tax assets and liabilities by applying the tax rates that will be effective when the corresponding asset is received or the liability settled, based on tax rates and tax laws that are enacted (or substantively enacted) at the reporting date. Deferred taxes are calculated on temporary differences arising from differences between the tax basis of assets and liabilities and their carrying amounts for financial reporting purposes. Deferred tax assets also arise from unused tax credits and tax loss carryforwards.
The carrying amounts of deferred income tax assets are reviewed at each reporting date and reduced to the extent that it is no longer probable that sufficient future taxable profits will be available to allow all or part of that deferred tax asset to be utilized. Unrecognized deferred income tax assets are reassessed at each reporting date and are recognized to the extent that it has become probable that future taxable profits will allow the deferred tax asset to be recovered. Deferred tax liabilities associated with investments in subsidiaries and branches are not recognized when the timing of the reversal can be controlled by the parent company, and it is probable that the temporary differences will not reverse in the foreseeable future. Deferred income tax relating to items directly recognized in equity is also recognized in equity. Deferred tax assets and liabilities resulting from business combinations are added to or deducted from goodwill. Deferred tax assets and liabilities are offset only if a legally enforceable right exists to offset current tax assets against current income tax liabilities and the deferred taxes relate to the same taxable entity and the same taxation authority. p) Revenue and Expenses Revenue and Expenses are recognized in the statements of operations an accrual basis, regardless of when actual payment or collection occurs. The Atento Group’s incorporation, startup and research expenses, as well as expenses that do not qualify for capitalization under IFRS, are recognized in the consolidated statements of operations when incurred and classified in accordance with their nature. q) Interest income and expenses Interest expenses incurred in the construction of any qualified asset are capitalized during the time necessary to complete the asset and prepare it for the intended use. All other interest expenses are expensed as incurred. Interest income is recognized using the effective interest method. When a loan or a receivable has been impaired, the carrying amount is reduced to the recoverable amount, discounting the estimated future cash flow at the instrument’s original effective interest rate and recognizing the discount as a decrease in interest income. Interest income on impaired loans is recognized when the cash is collected or on the basis of the recovery of the costs when the loan is secured.
r) Leases (as lessee) The Atento Group rents certain properties. Leases where the lessor does not transfer substantially all of the risks and benefits of ownership of the asset are classified as operating leases. Operating lease payments are recognized as an expense in the statements of operations on a straight line basis over the lease term. Those lease arrangements under which the Atento Group holds the significant risks and benefits inherent in owning the leased item are treated as finance leases. Finance leases are capitalized as an asset at the inception of the lease period and classified according to their nature. Finance leases are capitalized at the lower of the present value of the minimum lease payments agreed, and the fair value of the leased asset. Lease payments are proportionally allocated to the principal of the lease liability and to finance charges. Finance charges are reflected in the statements of operations over the lease term so as to achieve a constant rate of interest on the balance pending repayment in each period. s) Critical accounting estimates and assumptions The preparation of consolidated financial statements under IFRS as issued by the IASB requires the use of certain assumptions and estimates that affect the carrying amount of assets and liabilities within the next financial year. Some of the accounting policies applied in preparing the accompanying consolidated financial statements required Management to apply significant judgments in order to select the most appropriate assumptions for determining these estimates. These assumptions and estimates are based on Management experience, the advice of consultants and experts, forecasts and other circumstances and expectations prevailing at year end. Management’s evaluation takes into account the global economic situation in the sector in which the Atento Group operates, as well as the future outlook for the business. By virtue of their nature, these judgments are inherently subject to uncertainty. Consequently, actual results could differ substantially from the estimates and assumptions used. Should this occur, the values of the related assets and liabilities would be adjusted accordingly. Although these estimates were made on the basis of the best information available at each reporting date on the events analyzed, events that take place in the future might make it necessary to change these estimates in coming years. Changes in accounting estimates would be applied prospectively in accordance with the requirements of IAS 8, “Accounting Policies, Changes in Accounting Estimates and Errors”, recognizing the effects of the changes in estimates in the related consolidated statements of operations. An explanation of the estimates and judgments that entail a significant risk of leading to a material adjustment in the carrying amounts of assets and liabilities is as follow: Impairment of goodwill The Atento Group tests goodwill for impairment annually, in accordance with the accounting principle described in Note 3h. Goodwill is subject to impairment testing as part of the cashgenerating unit to which it has been allocated. The recoverable amounts of cashgenerating units defined in order to identify potential impairment in goodwill are determined on the basis of value in use, applying fiveyear financial forecasts based on the Atento Group’s strategic plans, approved and reviewed by Management. These calculations entail the use of assumptions and estimates, and require a significant degree of judgment. The main variables considered in the sensitivity analyses are growth rates, discount rates using the Weighted Average Cost of Capital (“WACC”) and the key business variables. Deferred taxes The Atento Group assesses the recoverability of deferred tax assets based on estimates of future earnings. The ability to recover these deferred amounts depends ultimately on the Atento Group’s ability to generate taxable earnings over the period in which the deferred tax assets remain deductible. This analysis is based on the estimated timing of the reversal of deferred tax liabilities, as well as estimates of taxable earnings, which are sourced from internal projections. The appropriate classification of tax assets and liabilities depends on a series of factors, including estimates as to the timing and realization of deferred tax assets and the projected tax payment schedule. Actual income tax receipts and payments could differ from the estimates made by the Atento Group as a result of changes in tax legislation or unforeseen transactions that could affect the tax balances (see Note 20). The Atento Group has recognized deferred tax assets corresponding to losses carried forward since, based on internal projections, it is probable that it will generate future taxable profits against which they may be utilized. The carrying amount of deferred income tax assets is reviewed at each reporting date, and reduced to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of that deferred tax asset to be utilized. Unrecognized deferred income tax assets are reassessed at each reporting date and are recognized to the extent that it has become probable that future taxable profits will allow the deferred tax asset to be recovered. Provisions and contingencies Provisions are recognized when the Atento Group has a present obligation as a result of a past event, it is probable that an outflow of resources will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. This obligation may be legal or constructive, deriving from, inter alia, regulations, contracts, customary practice or public commitments that would lead third parties to reasonably expect that the Atento Group will assume certain responsibilities. The amount of the provision is determined based on the best estimate of the outflow of resources embodying economic benefit that will be required to settle the obligation, taking into account all available information as of the reporting date, including the opinions of independent experts such as legal counsel or consultants. No provision is recognized if the amount of liability cannot be estimated reliably. In such cases, the relevant information is disclosed in the notes to the consolidated financial statements. Given the uncertainties inherent in the estimates used to determine the amount of provisions, actual outflows of resources may differ from the amounts recognized originally on the basis of these estimates (see Note 21). Fair value of derivatives The Atento Group uses derivative financial instruments to mitigate risks, primarily derived from possible fluctuations in exchange rates. Derivatives are recognized at the inception of the contract at fair value.
The fair values of derivative financial instruments are calculated on the basis of observable market data available, either in terms of market prices or through the application of valuation techniques. The valuation techniques used to calculate the fair value of derivative financial instruments include the discounting of future cash flow associated with the instruments, applying assumptions based on market conditions at the valuation date or using prices established for similar instruments, among others. These estimates are based on available market information and appropriate valuation techniques. The fair values calculated could differ significantly if other market assumptions and/or estimation techniques were applied. t) Interest in subsidiaries All subsidiaries are fully consolidated. Where necessary, the accounting policies of subsidiaries have been aligned to those adopted in the Atento Group. The details of Atento Group subsidiaries at December 31, 2018 are as follow:
At December 31, 2016, 2017 and 2018, none of the Group’s subsidiaries is listed on a stock exchange, except for Atento Luxco 1 S.A., which has debt securities listed in the International Stock Exchange (TISE) in Guernsey. All subsidiaries use year-end December 31 as their reporting date. u) New and amended standards adopted by the Group The Atento Group applied IFRS 15 and IFRS 9 for the first time in 2018. The nature and effect of the changes as a result of adoption of these new accounting standards are described below. The adoption of these amendments did not have any material impact on the current period or any prior period. Several other amendments and interpretations apply for the first time in 2018, but did not have an impact on the consolidated financial statements of the Atento Group. The Atento Group has not early adopted any standards, interpretations or amendments that have been issued but are not yet effective. IFRS 15 Revenue from Contracts with Customers IFRS 15 supersedes IAS 11 Construction Contracts, IAS 18 Revenue and related Interpretations and it applies, with limited exceptions, to all revenue arising from contracts with its customers. IFRS 15 establishes a five-step model to account for revenue arising from contracts with customers and requires that revenue be recognised at an amount that reflects the consideration to which an entity expects to be entitled in exchange for transferring goods or services to a customer. IFRS 15 requires entities to exercise judgement, taking into consideration all of the relevant facts and circumstances when applying each step of the model to contracts with their customers. The standard also specifies the accounting for the incremental costs of obtaining a contract and the costs directly related to fulfilling a contract. In addition, the standard requires extensive disclosures. The Atento Group adopted IFRS 15 using the modified retrospective approach for initial adoption. The Company and its subsidiaries did not have any initial impact through the adoption of IFRS 15. IFRS 9 Financial Instruments IFRS 9 Financial Instruments replaces IAS 39 Financial Instruments: Recognition and Measurement for annual periods beginning on or after 1 January 2018, bringing together all three aspects of the accounting for financial instruments: classification and measurement; impairment; and hedge accounting. The Atento Group has applied IFRS 9 prospectively, with the initial application date of January 1, 2018. Financial assets
The Company’s loans and receivables as per IAS 39 that are held to collect contractual cash flows that solely represent payments and interest satisfy the conditions for classification as at amortized cost for IFRS 9 and hence there will be no change to the accounting for these assets.
The Company also had no changes for derivatives, that as per IAS 39 are classified at fair value through profit or loss (unless they are designated as hedges) and would appear to be classified as FVPL (Fair Value Through Profit or Loss) as per IFRS 9.
Accordingly, the Atento Group did not have any impact on the classification and measurement of its financial assets. Financial liabilities There is no impact on the Atento Group’s accounting for financial liabilities, as the new requirements only affect the accounting for financial liabilities that are designated at fair value through profit or loss and the Atento Group does not have such liabilities other than option for the acquisition of non-controlling interest and derivatives, that as per IAS 39 are classified at fair value through profit or loss (unless they are designated as hedges) and will be classified as FVPL (fair value through profit or loss) as per IFRS 9. The derecognition rules have been transferred from IAS 39 Financial Instruments: Recognition and Measurement and have not been changed.
The new hedge accounting rules will align the accounting for hedging instruments more closely with the Atento Group’s risk management practices. As a general rule, more hedge relationships might be eligible for hedge accounting, as the standard introduces a more principles-based approach. The Atento Group’s current hedge relationships will qualify as continuing hedges upon the adoption of IFRS 9. Accordingly, the Atento Group does not have impact on the accounting for its hedging relationships. The new impairment model requires the recognition of impairment provisions based on expected credit losses (ECL) rather than only incurred credit losses as is the case under IAS 39. It applies to financial assets classified at amortized cost, debt instruments measured at FVOCI (fair value through other comprehensive income), contract assets under IFRS 15 Revenue from Contracts with Customers, loan commitments and certain financial guarantee contracts. Management did not have any significant increase in the credit losses. v) Standards issued but not yet effective The new and amended standards and interpretations that are issued, but not yet effective, up to the date of issuance of the Group’s financial statements are disclosed below. The Group intends to adopt these new and amended standards and interpretations, if applicable, when they become effective. Title of standard IFRS 16 Leases Nature of change IFRS 16 was issued in January 2016. It will result in almost all leases being recognised on the balance sheet, as the distinction between operating and finance leases is removed. Under the new standard, an asset (the right to use the leased item) and a financial liability to pay rentals are recognised. The only exceptions are short-term and low-value leases.
Impact The standard will affect primarily the accounting for the group’s operating leases. As at the reporting date, lease commitments that the group expects to recognize as right-of-use assets amount to approximately 184,099 thousand U.S. dollars on January 1, 2019, and lease liabilities in the same amount. The consolidated statement of operations will be impacted by a decrease of-operating expenses and an increase of the amortization of the right-of-use assets and interest on the lease liability. Atento activities as a lessor are not material and hence the group does not expect any significant impact on the financial statements including no impacts in the loan’s covenants. Mandatory application date/ Date of adoption by group Atento will apply the standard from its mandatory adoption date of 1 January 2019. The group intends to apply the simplified transition approach and will not restate comparative amounts for the year prior to first adoption. Right-of-use assets for property leases will be measured on transition as if the new rules had always been applied. All other right-of-use assets will be measured at the amount of the lease liability on adoption Title of standard IFRIC Interpretation 23 Uncertainty over Income Tax Treatment Key requirements The Interpretation addresses the accounting for income taxes when tax treatments involve uncertainty that affects the application of IAS 12 and does not apply to taxes or levies outside the scope of IAS 12, nor does it specifically include requirements relating to interest and penalties associated with uncertain tax treatments. The Interpretation specifically addresses the following: • Whether an entity considers uncertain tax treatments separately; • The assumptions an entity makes about the examination of tax treatments by taxation authorities; • How an entity determines taxable profit (tax loss), tax bases, unused tax losses, unused tax credits and tax rates; • How an entity considers changes in facts and circumstances. Atento reviewed the tax treatment under the terms of IFRIC 23 in all subsidiaries and as at the reporting date, the group did not identify any material impact on the financial statements. Atento implemented a process for periodically review the income tax treatments consistent under IFRIC 23 requirements across the group. Mandatory application date/ Date of adoption by group Atento will apply the standard from its mandatory adoption date of 1 January 2019. There are no other standards that are not yet effective and that would be expected to have a material impact on the Atento Group in the current or future reporting periods and on foreseeable future transactions. |
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Disclosure of risk management strategy related to hedge accounting [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of financial risk management [text block] | 4) MANAGEMENT OF FINANCIAL RISK 4.1 Financial risk factors The Atento Group’s activities are exposed to various types of financial risk: market risk (including foreign currency risk and interest rate risk), credit risk and liquidity risk. The Atento Group’s global risk management policy aims to minimize the potential adverse effects of these risks on the Atento Group’s financial returns. The Atento Group also uses derivative financial instruments to hedge certain risk exposures. a) Market risk Interest rate risk in respect of cash flow and fair value Interest risk arises mainly as a result of changes in interest rates which affect: finance costs of debt bearing interest at variable rates (or short-term maturity debt expected to be renewed), as a result of fluctuations in interest rates, and the value of noncurrent liabilities that bear interest at fixed rates. Atento Group’s finance costs are exposed to fluctuations in interest rates. At December 31, 2018, 7.4% of financial debt with third parties bore interests at variable rates, while at December 31, 2017. this amount was 12.8%. In both 2017 and 2018, the exposure was to the Brazilian CDI rate and the TJLP (Brazilian Long Term Interest Rate). The Atento Group’s policy is to monitor the exposure to interest at risk. As described in Note 14, the Atento Group has entered to interest rate swaps that have the economic effect of converting floatingrate borrowings into fixed interest rate borrowings. As of December 31, 2017. the estimated fair value of the interest rate hedging instruments related to the Brazilian Debentures totaled a derivative liability of $1.2 million, which was recorded as a financial liability. As of December 31, 2018, there were no outstanding interest rate hedging instruments related to the Brazilian Debentures. Foreign currency risk Our foreign currency risk arises from local currency revenues, receivables and payables, while the U.S. dollar is our functional and reporting currency. We benefit to a certain degree from the fact that the revenue we collect in each country, in which we have operations, is generally denominated in the same currency as the majority of the expenses we incur. In accordance with our risk management policy, whenever we deem it appropriate, we manage foreign currency risk by using derivatives to hedge any exposure incurred in currencies other than those of the functional currency of the Countries. The main source of our foreign currency risk is related to the Senior Secured Notes due 2022 denominated in U.S. dollars. Upon issuance of the Notes, we entered into cross-currency swaps pursuant to which we exchange an amount of U.S. dollars for a fixed amount of Euro, Mexican Pesos, Peruvian Soles and Brazilian Reais. The total amount of interest (coupon) payments are covered (until maturity date) and also a portion of the principal (until January 2020). As of December 31, 2018, the estimated fair value of the cross-currency swaps totalled an net asset of $10.6 million (asset of $3.0 million as of December 31, 2017). The table below shows the impact of a +/10 basis points variation in the exchange rate on the value of the cross-currency swaps.
As of December 31, 2018, the estimated fair value of the cross-currency swaps totaled a net asset of $10.6 million (asset of $3.0 million as of December 31, 2017).
b) Credit risk The Atento Group seeks to conduct all of its business with reputable national and international companies and institutions established in their countries of origin, to minimize credit risk. As a result of this policy, the Atento Group has no material adjustments to make to its credit accounts (see Note 13). Accordingly, the Atento Group’s commercial credit risk management approach is based on continuous monitoring of the risks assumed and the financial resources necessary to manage the Group’s various units, in order to optimize the riskreward relationship in the development and implementation of business plans in the course of their regular business. Credit risk arising from cash and cash equivalents is managed by placing cash surpluses in high quality and highly liquid money-market assets. These placements are regulated by a master agreement revised annually on the basis of the conditions prevailing in the markets and the countries where Atento operates. The master agreement establishes: (i) the maximum amounts to be invested per counterparty, based on their ratings (long- and short-term debt ratings); (ii) the maximum period of the investment; and (iii) the instruments in which the surpluses may be invested. The Atento Group’s maximum exposure to credit risk is primarily limited to the carrying amounts of its financial assets. The Atento Group holds no guarantees as collection insurance. c) Liquidity risk The Atento Group seeks to match its debt maturity schedule to its capacity to generate cash flows to meet the payments falling due, factoring in a degree of cushion. In practice, this has meant that the Atento Group’s average debt maturity must be longer enough to support business operation normal conditions (assuming that internal projections are met). A maturity schedule for the Atento Group’s financial liabilities is provided in Note 16. 4.2 Capital Management The Atento Group’s Finance Department, which is in charge of the capital management, takes various factors into consideration when determining the Group’s capital structure. The Atento Group’s capital management goal is to determine the financial resources necessary both to continue its recurring activities and to maintain a capital structure that optimizes own and borrowed funds. The Atento Group sets an optimal debt level in order to maintain a flexible and comfortable medium-term borrowing structure, in order to be able to carry out its routine activities under normal conditions and to address new opportunities for growth. Debt levels are kept in line with forecasted future cash flows and with quantitative restrictions imposed under financing contracts. As indicated in Note 17, among the restrictions imposed under financing arrangements, the debenture contract lays out certain general obligations and disclosures in respect of the lending institutions, specifically, Atento Brasil S.A. must comply with the quarterly net financial debt/EBITDA ratio set out in the contract terms. In addition to these general guidelines, we take into account other considerations and specifics when determining our financial structure, such as country risk, tax efficiency and volatility in cash flow generation.
The contract also sets out additional restrictions, including limitations on dividends, payments and distributions to shareholders and capacity to incur additional debt. The Super Senior Revolving Credit Facility, described in Note 17, carries no financial covenant obligations regarding debt levels. However, the notes do impose limitations on the distributions on dividends, payments or distributions to the shareholders, the incurring of additional debt, and on investments and disposal of assets. As of the date of these consolidated financial statements, the Atento Group was in compliance with all restrictions established in the aforementioned financing contracts, and does not foresee any future non-compliance. To that end, the Atento Group regularly monitors figures for net financial debt with third parties and EBITDA. Net financial debt with third parties at December 31, 2017 and 2018 is as follow:
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BUSINESS COMBINATIONS |
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Disclosure of detailed information about business combination [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of business combinations [text block] | 5) BUSINESS COMBINATIONS a) RBrasil Soluções S.A. On September 2, 2016, the Company through its indirect subsidiary Atento Brasil S.A. acquired the control and 81.49%, of the shares of RBrasil Soluções S.A. (“RBrasil”), a leading provider of late-stage collection services in Brazil. The total amount paid for this acquisition was 27,095 thousand Brazilian Reais (8,638 thousand U.S. dollars), net of cash acquired. The Purchase and Sale Agreement also included a contingent consideration that can vary from zero to 8,150 thousand Brazilian Reais (2,501 thousand U.S. dollars), according to the result of the operation, which will be measured through RBrasil's EBITDA. Therefore, based on projections the Company also recorded a contingent consideration of 8,150 thousand Brazilian Reais (2,501 thousand U.S. dollars), representing its fair value as of the acquisition date. As a result, the total consideration transferred to 36,273 thousand Brazilian Reais (11,130 thousand U.S. dollars). Valuations were carried out to measure the fair value of intangible assets and liabilities and allocation of the acquisition price, in accordance with the requirements specified in IFRS 3. The goodwill recognized in the transaction represent future benefits of the expected synergies in the business combinations and will be income tax deductible when RBrasil is merged into the Company. These benefits are not recognized separately from the goodwill because they do not meet the criteria for recognition of identifiable intangible assets. The fair value in U.S.dollars of identifiable assets acquired and liabilities assumed of RBrasil on the date of acquisition is as follows:
The acquisition transaction costs totaling 890 thousand Brazilian Reais (273 thousand U.S. dollars) were recognized in the statements of operations. From the acquisition date to December 31, 2016, RBrasil contributed to the Company with revenues of 5,951 thousand U.S. dollars and pre-tax profit of 858 thousand U.S. dollars. If the acquisition had occurred on January 1, 2016, the contribution of net revenues and pre-tax result in the Company’s consolidated financial statements for the year ended December 31, 2016, would amount 18,392 and (2,254) thousand U.S. dollars, respectively. Guarantees The amount equivalent to 9,400 Brazilian Reais (2,884 thousand U.S. dollars) of the consideration transferred to the sellers that no longer are shareholders of RBrasil was transferred to an escrow account in order to guarantee payment for any loss that is indemnifiable by them. The guarantee of the payment of any potential loss identifiable by the sellers who continue being minority shareholders of RBrasil to the Company pledged their rights to all dividends, interest in own capital, incomes, distributions, salaries, bonuses, remuneration, capital reimbursement and any other amounts that may come to be credited, paid, distributed or otherwise delivered, for any reason, by RBrasil to these shareholders. Put/Call options As per the Shareholders' Agreement, the Company has a purchase option, where non-controlling shareholders irrevocably and irreversibly grant to the Company, through that instrument, the right, but not the obligation, at the sole discretion of the Company, to acquire all of their shares, and the non-controlling shareholders, through the exercise of that right, shall be obliged to sell their shares to the Company ("call option"). The call option may be exercised by any controlling shareholder between January 1, 2019 and December 31, 2020. The Shareholders' Agreement also provides for a put option, where the non-controlling shareholders have the right, irrevocable and irreversible, but not the obligation, to sell all of their shares to the Company ("put option"). The put option may be exercised by non-controlling shareholders between January 1, 2019 and December 31, 2020. The exercise price of the call option will be determined by multiples, already defined in the Shareholders' Agreement, of the EBITDA of the year immediately prior to the exercise of the option, multiplied by the percentage of participation to be acquired. IFRS 3 does not provide specific guidance on how such contracts should be accounted for in a business combination. To determine the appropriate accounting treatment, IAS 39 - Financial Instruments: Recognition and Measurement and IAS 32- Financial Instruments: Presentation, were considered. On the basis of the above, the Company recognized a financial liability related to the potential for acquisition of non-controlling interest for an amount of 3,444 thousand Brazilian Reais (1,057 thousand US dollars). The financial liability was recognized against specific reserve in shareholders' equity, considering that these are transactions between shareholders. b) Nova Interfile Holding Ltda On June 9, 2017, the Company through its indirect subsidiary Atento Brasil S.A. acquired the control and 50,00002% of Interfile Serviços de BPO Ltda. and 50,00002% of Interservicer – Serviços em Crédito Imobiliário Ltda, (“Interfile”) leading providers of BPO services and solutions, including credit origination, for the banking and financial services sector in Brazil. The total amount paid for this acquisition was 14,664 thousand U.S. dollars, net of cash acquired. Valuations were carried out to measure the fair value of assets acquired and liabilities assumed for the allocation of the acquisition price, in accordance with the requirements of IFRS 3 in this interim consolidated financial statements. The goodwill recognized in the transaction represents expected future synergies of the business combinations and will be deductible for income tax when the acquired entities are merged into the Atento Brasil S.A. These benefits are not recognized separately from goodwill because they do not meet the criteria for recognition of identifiable intangible assets. The fair value in U.S dollars of identifiable assets acquired and liabilities assumed of Interfile and Interservice on the date of acquisition is as follows:
The fair value amount for accounts receivables is 5,463 thousand U.S. dollars. The gross contractual amount for trade receivables due 5,643 thousand U.S. dollars. Transaction costs totaling 192 thousand U.S. dollars are recorded in the statements of operations. From the date of acquisition to December 31, 2017, Nova Interfile contributed to the Company with net revenues of 22,472 thousand U.S. dollars and pre-tax result of 3,682 thousand U.S. dollars. If the acquisition had occurred on January 1, 2017, the contribution of net revenues and pre-tax result in the Company’s consolidated financial statements for the year ended December 31, 2017, would amount 38,558 and (332) thousand U.S. dollars, respectively. Put/Call options As per the Shareholders' Agreement, the Company has a purchase option, where non-controlling shareholders granted to Atento Brasil S.A., through that instrument, the right, to acquire all of their shares, and the non-controlling shareholders, through the exercise of that right, shall be obliged to sell their shares to Atento Brasil S.A. ("call option"). The call option may be exercised by Atento Brasil S.A. between January 1, 2020 and April 15, 2020. The Shareholders' Agreement also provides for put options, where the non-controlling shareholders have the right, to sell partial or all of their shares to the Atento Brasil S.A. ("put options"). Many put options were understood by Management as protective clauses with remote possibility of being exercised. The assessment of the put options were made taking into account the following; (i) probability of occurrence; (ii) degree of importance (primary or secondary, in this case as term extension or acceleration of other options) and (iii) function: effective options or clauses protecting the parties. Considering the valuation of the acquired entity and Management’s best estimates, the put option that will likely to be exercised by the non-controlling shareholders is between January 1, 2020 and April 15, 2020 – which is symmetrical with the call option. According to IAS 32, a parent must recognize a financial liability when it has an obligation to pay cash in the future to purchase the minority’s shares, even if the payment is conditional on the option being exercised by the holder. The exercise price of the put option will be determined by multiples, already defined in the Shareholders' Agreement, of the EBITDA of the year immediately prior to the exercise of the option, multiplied by the percentage of participation to be acquired. IFRS 3 does not provide specific guidance on how such contracts should be accounted for in a business combination. To determine the appropriate accounting treatment, IAS 39 - Financial Instruments: Recognition and Measurement, IAS 32- Financial Instruments: Presentation and IFRS 10 – Consolidated Financial Statements were considered. On the basis of the above, the Company recognized a financial liability related to the potential acquisition of non-controlling interest of 74,401 thousand Brazilian Reais (22,744 474 thousand US dollars). The financial liability was recognized against specific reserve in equity, considering that these are transactions between shareholders. |
INTANGIBLE ASSETS |
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Disclosure of detailed information about intangible assets [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of intangible assets [text block] | 6) INTANGIBLE ASSETS The following table presents the breakdown of intangible assets at December 31, 2017 and 2018 and respective changes in the year:
“Customer base” represents the fair value, of the intangible assets arising from customer relationships (tacit or explicitly formulated in contracts) with Telefónica Group and with other customers identified in business combination transactions. The addition in 2017 of new entity in the customer base is related of the acquisition of Interfile, as mentioned in Note 5. Of the total customer base in 2018, the fair value assigned to commercial relationships with Telefónica at the acquisition date amounts to 247,744 thousand U.S. dollars, while the remaining amount relates to other customers. In terms of geographic distribution, the customer base corresponds to businesses in Brazil (112,632 thousand U.S. dollars), Spain (49,910 thousand U.S. dollars) net of impairment, Mexico (48,202 thousand U.S. dollars), Peru (15,648 thousand U.S. dollars), Colombia (3,106 thousand U.S. dollars), Chile (8,940 thousand U.S. dollars) and Argentina and Uruguay (4,033 thousand U.S. dollars). In 2018, the additions are mainly related to acquisition by Atento of the rights to software’s use of $38,500 thousand US dollars and development of software’s Visibility and Control, Digital Voice & Operations Systems in Atento Brasil in the amount of 4,600 thousand U.S. dollars. “Other intangible assets” mainly include payment of loyalty incentives established with customers of the Atento Brasil S.A. and the intangible asset arising from the directory services business in Atento Teleservicios España. “Work in progress” mainly include the ERP implementation costs which are currently in progress. In 2018, was recognized the impairment of 626 thousand US dollars relating to other intangible assets in Spain. |
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Disclosure of reconciliation of changes in goodwill [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of goodwill [text block] | 7) GOODWILL Goodwill was mainly generated on December 1, 2012 from the acquisition of the Customer Relationship Management (“CRM”) business from Telefónica, S.A and on December 30, 2014 from the acquisition of CBCC. On September 2, 2016, additional goodwill was generated from the acquisition of RBrasil. The main change in goodwill in the year ended December 31, 2017 is related to the acquisition of Interfile in the amount of 8,400 thousand U.S. dollars on June 9, 2017, as described in Note 5. The breakdown and changes in goodwill in 2017 and 2018 are as follow:
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Disclosure of impairment of assets [text block] | 8) IMPAIRMENT OF ASSETS As of December 31, 2018, the impairment assessment on goodwill performed by the Atento Group’s management indicated that the carrying amount of goodwill is recoverable. Such assessment was based on the calculation of the recoverable amount of goodwill through the calculation of the expected future cash flow from the cashgenerating units to which goodwill is allocated. Atento has no other assets with indefinite useful lives, and therefore carries out no impairment tests of this type. The Atento Group carries out its goodwill impairment tests using the various cash-generating units’ five-year strategic plans and budgets, approved by Management. Recoverable amount is based on value in use calculated using cash flow from projected results adjusted for amortization/depreciation, finance costs, and taxes, based on the last period, and using the expected growth rates obtained from studies published in the sector and assuming said growth to be constant from the fifth year. Estimated cash flow determined in this manner is discounted using the WACC applicable to that CGU. The discount rates used reflect the current assessment of specific market risks in each of the cash-generating units, considering the time value of money and individual country risks not included in the cash flow estimates. WACC takes both the cost of debt and capital into account. The latter is obtained based on the return expected by the shareholders of the Atento Group, while the former is obtained based on the Atento Group’s finance costs. In addition, the risks specific to each country were included in the WACC using corrective factors. These tests are performed annually and whenever it is considered that the recoverable amount of goodwill may be impaired. At December 31, 2017 and 2018, the tests conducted did not identify any impairment in the value of goodwill, since the related recoverable amounts calculated using value in use were in all cases higher than the carrying amount of the related cash-generating units, even after sensitivities were applied to the variables used. The pre-tax discount rates, which factor in country and business risks, and the projected growth rates were as follow:
In the event of a 1% increase or decrease in the discount rate used to calculate the recoverable amount of the CGUs in each country, with the other variables remaining unchanged, the recoverable amount would still be higher than the corresponding carrying amount. Management also considers that the appearance of potential competitors in the market in which the Atento Group operates could negatively affect the growth of its CGUs. In addition, if as a result of a fall in demand or an increase in costs, results before amortization/depreciation, finance cost and taxes margin (EBITDA margin) used for estimating cash flow were to keep constant for the five years in each country, with all other variables remaining unchanged, the recoverable amount from each cash generating unit would continue to be higher than its corresponding carrying amount. In addition to the above, specifically for certain countries, the following assumptions were used: Cash flow for the Brazil, Mexico, Spain, Colombia, Peru Chile and Argentina CGUs were estimated based on growth projections considering past business performance, using predicted inflation levels taken from external sources. For calculations regarding the Spanish CGU, negative and positive business forecasts were used which contemplate macroeconomic trends and changes in the environment. |
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Disclosure of property, plant and equipment [text block] | 9) PROPERTY, PLANT AND EQUIPMENT (PP&E) Details of property, plant and equipment at December 31, 2017 and 2018 are as follow:
Additions for the year 2018 mainly represent the construction of a new site in Puerto Rico in the amount of $6.600 thousand of US dollars, the construction of new sites in Mexico (Azafran and Centro Histórico), remodeling of existing sites and equipment’s in the amount of $7,400 thousand of US dollars, and implementation of a new site, remodeling of existing ones and equipment’s in the amount in Atento Brasil in the amount of $5,600 thousand of US dollars No impairment was recognized on items of property, plant and equipment in 2017 and 2018. All Atento Group companies have contracted insurance policies to cover potential risks to their items of PP&E. Management considers that coverage of these risks was sufficient at December 31, 2017 and 2018. |
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Disclosure of leases [text block] | 10) LEASES AND SIMILAR ARRANGEMENTS a) Finance leases The Atento Group holds the following assets under finance leases:
On April 25, 2017, Atento Brasil S.A. entered in a sale leaseback agreement with HP Financial Services Arrendamento Mercantil S.A. in an amount of 23,615 thousand Brazilian Reais, equivalent to 6,094 thousand U.S. dollars as of December 31, 2018, which will be repaid in 36 monthly installments. On July 24, 2017, Atento Brasil S.A. entered in a new sale leaseback agreement with HP Financial Services Arrendamento Mercantil S.A. in an amount of 4,220 thousand Brazilian Reais, equivalent to 1,089 thousand U.S. dollars as of December 31, 2018, which will be repaid in 60 monthly installments. On August 24, 2017, Atento Brasil S.A. entered in a new sale leaseback agreement with HP Financial Services Arrendamento Mercantil S.A. in an amount of 4,570 thousand Brazilian Reais, equivalent to 1,179 thousand U.S. dollars as of December 31, 2018, which will be repaid in 60 monthly installments. The assets acquired under finance leases are located in Brazil, Colombia and Peru. The present value of future finance lease payments is as follow:
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Disclosure of financial assets [abstract] | |
Disclosure of financial assets [text block] | 11) FINANCIAL ASSETS As of December 31, 2017 and 2018 all the financial assets of the Company are classified as amortized cost, except for the derivative financial instruments that are categorized as fair value through profit or loss. Credit risk arises from the possibility that the Atento Group might not recover its financial assets at the amounts recognized and in the established terms. Atento Group Management considers that the carrying amount of financial assets is similar to the fair value. As of December 31, 2018, Atento Teleservicios España S.A., Atento Chile S.A., Atento Colombia S.A., Teleatento del Perú S.A.C and Atento Brasil S.A. have entered into factoring agreements without recourse, anticipating an amount of 259,258 thousand U.S. dollars, receiving cash net of discount, the related trade receivables were realized and interest expenses was recognized in the statement of operations. |
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Disclosure of other assets [text block] | 12) OTHER FINANCIAL ASSETS Details of other financial assets at December 31, 2017 and 2018 are as follow:
(*) “Other non-current receivables” as of December 31, 2017 and 2018 primarily comprise a loan granted by the subsidiary RBrasil to third parties. The effective annual interest rate is CDI + 3.75% p.a., maturing up to five years beginning in May 4, 2017, when the value of the loan will be amortized in a single installment. |
TRADE AND OTHER RECEIVABLES |
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Trade and other receivables [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of trade and other receivables [text block] | 13) TRADE AND OTHER RECEIVABLES The breakdown of “Trade and other receivables” at December 31, 2017 and 2018 is as follow:
As of December 31, 2018, trade receivables not yet due for which no provision has been made amounted to 263,605 thousand U.S. dollars (338,350thousand U.S. dollars as of December 31, 2017). As of December 31, 2018, trade receivables due for which no provision has been made amounted to 22,751 thousand U.S. dollars (26,884 thousand U.S. dollars as of December 31, 2017). These balances relate to certain customers with no recent history of default. The aging analysis of these accounts is as follow:
Changes in allowances of trade receivables in 2017 and 2018 were as follow:
The Atento Group’s maximum exposure to credit risk at the reporting date is equivalent to the carrying amount of each of the aforementioned trade receivables categories. The Atento Group holds no guarantees as collection insurance. |
DERIVATIVE FINANCIAL INSTRUMENTS |
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Disclosure of detailed information about financial instruments [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of derivative financial instruments [text block] | 14) DERIVATIVE FINANCIAL INSTRUMENTS Details of derivative financial instruments at December 31, 2017 and 2018 are as follow:
Derivatives held for trading are classified as current assets or current liabilities. The fair value of a hedging derivative is classified as a noncurrent asset or a noncurrent liability, as applicable, if the remaining maturity of the hedged item exceeds twelve months. Otherwise, it is classified as a current asset or liability. In connection with the Refinancing process and the repayment of the first Brazilian Debentures, the hedge accounting for the interest rate swap was discontinued and the OCI balance was transferred to finance cost. Thereafter, any changes in fair value will be directly recognized in the statement of operations. On April 1, 2015, the Company started a hedge accounting for net investment hedge related to exchange risk between the U.S. dollar and foreign operations in Euro (EUR), Mexican Peso (MXN), Colombian Peso (COP) and Peruvian Nuevo Sol (PEN). In connection with the Refinancing process, 8 of the 10 derivatives contracts designated as Net Investment Hedges were terminated between August 1, 2017 and August 4, 2017, generating positive cash of 46,080 thousand U.S. dollars, net of charges. During August 2017, Atento Luxco 1 also entered into new Cross-Currency Swaps related to exchange risk between U.S. dollars and Euro (EUR), Mexican Peso (MXN), Brazilian Reais (BRL) and Peruvian Nuevo Sol (PEN). Except for the Cross-Currency Swap between U.S. dollars and Brazilian Reais, all other Cross-Currency Swaps were designated for hedge accounting as net investment hedge. On March 5, 2018, Atento Brasil S.A. entered into a cross-currency swap to hedge a USD loan of 10,092 thousand U.S. dollars at a fixed rate of 3.40% exchanged to a 33,000 thousand Brazilian Reais with interest rate of the average daily rate of the one day “over extra-group” – DI – Interfinancial Deposits - plus a spread of 2.10% per annum. At December 31, 2017 and 2018, details of interest rate swap, cross-currency swaps that do not qualify for hedge accounting and net investment hedges were as follows:
Gains and losses on net investment hedges accumulated in equity will be taken to the statement of operations when the foreign operation is partially disposed of or sold. |
CASH AND CASH EQUIVALENTS |
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Dec. 31, 2018 | |||||||||||||||||||||
Cash and cash equivalents [abstract] | |||||||||||||||||||||
Disclosure of cash and cash equivalents [text block] | 15) CASH AND CASH EQUIVALENTS
“Short-term financial investments” comprises short-term fixedincome securities in Brazil, which mature in less than 90 days and accrue interest pegged to the CDI. |
FINANCIAL LIABILITIES |
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Disclosure of financial liabilities [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of financial liabilities [text block] | 16) FINANCIAL LIABILITIES As of December 31, 2017 and 2018 all the financial liabilities of the Company are classified as other financial liabilities at amortized cost, except for the derivative financial instruments and options for acquisitions of NCI that are classified as financial liability at fair value through profit or loss. The payments schedule for other financial liabilities, trade and other payables and liabilities at December 31, 2017 and 2018, including estimated future interest payments, calculated based on interest rates and foreign exchange rates applicable as at December 31, 2017 and 2018 are as follow:
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FINANCIAL DEBT WITH THIRD PARTIES |
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Borrowings [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of debt instruments [text block] | 17) FINANCIAL DEBT WITH THIRD PARTIES Details of debt with third parties at December 31, 2017 and 2018 are as follow:
Senior Secured Notes On January 29, 2013, Atento Luxco 1 S.A. issued 300,000 thousand U.S. dollars aggregate principal amount of Senior Secured Notes that would mature on January 29, 2020. The 2020 Senior Secured Notes were senior secured obligations of Atento Luxco 1 and were guaranteed on a senior secured first-priority basis by Atento Luxco 1 and certain of its subsidiaries excluding Argentina and Brazil subsidiaries. The Senior Secured Notes were also guaranteed on an unsecured basis by Atento S.A. and Midco. The indenture governing the 2020 Senior Secured Notes contained covenants that, among other things, restricted the ability of Atento Luxco 1 and certain of its subsidiaries to: incur or guarantee additional indebtedness; pay dividends or make distributions or redeem or repurchase capital stock; issue, redeem or repurchase certain debt; issue certain preferred stock or similar equity securities; make loans and investments; sell assets; incur liens; enter into transaction with affiliates; enter into agreements restricting certain subsidiaries’ ability to pay dividends; and consolidate, merge or sell all or substantially all of our assets. These covenants were subject to a number of important exceptions and qualifications. In addition, in certain circumstances, if Atento Luxco 1 sell assets or experiences certain changes of control, it must offer to purchase the 2020 Senior Secured Notes. On August 19, 2017, in connection with the offering described below, Atento Luxco 1 redeemed all of the outstanding amount of the 2020 Senior Secured Notes. The notes were called at a premium over face value of 103.688% per note, resulting in a total call cost of 11,064 thousand U.S. dollars recorded in finance costs during August 2017, along with the remaining balance of the 2020 Senior Secured Notes issuance amortized cost of 4,920 thousand U.S. dollars. On August 10, 2017, Atento Luxco 1 S.A., closed an offering of 400,000 thousand U.S. dollars aggregate principal amount of 6.125% Senior Secured Notes due 2022 in a private placement transaction. The notes are due on August 2022. The 2022 Senior Secured Notes are guaranteed on a senior secured basis by certain of Atento’s wholly-owned subsidiaries. The issuance costs of 11,979 thousand U.S. dollars related to this new issuance are recorded at amortized cost using the effective interest method. The terms of the Indenture, among other things, limit, in certain circumstances, the ability of Atento Luxco 1 and its restricted subsidiaries to: incur certain additional indebtedness; make certain dividends, distributions, investments and other restricted payments; sell the property or assets to another person; incur additional liens; guarantee additional debt; and enter into transaction with affiliates. As of December 31, 2018, we were in compliance with these covenants. The outstanding amount on December 31, 2018 is 400,035 thousand U.S. dollars. All interest payments are made on a half yearly basis. The fair value of the Senior Secured Notes, calculated on the basis of their quoted price at December 31, 2018, is 379,233 thousand U.S. dollars. The fair value hierarchy of the Senior Secured Notes is Level 1 as the fair value is based on the quoted market price at the reporting date. Details of the corresponding debt at each reporting date are as follow:
Debentures On November 22, 2012, BC Brazilco Participações, S.A. (merged into Atento Brasil S.A.) (the “Brazilian Issuer”) entered into an indenture for the issuance of 915 million Brazilian Reais (equivalent to approximately $365 million) of Brazilian Debentures due December 12, 2019. The Brazilian Debentures bear interest at a rate per annum equal to the average daily rate of the One Day “over extragroup”—DI—Interfinancial Deposits (as such rate is disclosed by CETIP S.A. —Mercados Organizados (“CETIP”) in the daily release available on its web page), plus a spread of 3.70%. On March 25, 2013 and June 11, 2013, Atento Brasil, S.A. repaid, in advance of the schedule date BRL71.6 million (equivalent to $35.5 million) and BRL26.4 million (equivalent to $12.3 million), respectively. On May 12, 2014, June 26, 2014 and August 28, 2014, Atento Brasil, S.A. repaid, in advance of the schedule date, BRL34.4 million (equivalent to $15.5. million), BRL45.0 million (equivalent to $20.4 million) and BRL80.0 million (equivalent to $33.1 million), respectively of the Brazilian Debentures. On December 12, 2016, Atento Brasil, S.A. repaid on the schedule date, 44,562 thousand Brazilian Reais (equivalent to 13,673 thousand U.S. dollars) and on December 26, 2016, repaid in advance of the schedule date, 100,000 thousand Brazilian Reais (equivalent to 30,683 thousand U.S. dollars). On April 27, 2017, Atento Brasil S.A. repaid in advance of the maturity date, 84,700 thousand Brazilian Reais (equivalent to 27,007 thousand U.S. dollars) of the 1st Brazilian Debentures due 2019. On August 21, 2017, Atento Brasil S.A. repaid in advance of the maturity date all the outstanding amount. The amount repaid was 428,350 thousand Brazilian Reais (equivalent to 135,945 thousand U.S. dollars) plus interest accrued of 10,944 thousand Brazilian Reais (equivalent to 3,473 thousand U.S. dollars) and 2,142 thousand Brazilian Reais (equivalent to 680 thousand U.S. dollars) of penalty fee due to early repayment. In addition to the penalty fee, the remaining balance of the first Debentures issuance of 3,050 thousand Brazilian Reais (equivalent to 968 thousand U.S. dollars) were recorded in finance costs in August 2017. As of December 31, 2017, there was no outstanding amount related to the Debentures due 2019. On May 2, 2017, Atento Brasil S.A. entered into an indenture (“Second Brazilian Debenture”) for the issuance costs of 70,000 thousand Brazilian Reais (equivalent to approximately 22,096 thousand U.S. dollars) of Brazilian Debentures due April 25, 2023. The Second Brazilian Debenture bear interest at a rate per annum equal to the average daily rate of the one day “over extragroup” – DI – Interfinancial Deposits (as such rate is disclosed by CETIP S.A – Mercados Organizados (“CETIP”) in the daily release available on its web page, plus a spread of 3.75%. The amortization schedule is: April 25, 2018: 9.1%; October 25, 2018: 9.1%; April 25, 2019: 9.1%; October 25, 2019: 9.1%; April 25, 2020: 9.1%; October 25, 2020: 9.1%; April 25, 2021: 9.1%; October 25, 2021: 9.1%; April 25, 2022: 9.1%; October 25, 2022: 9.1%; April 25, 2023: 9,0%. The outstanding amount on December 31, 2018 is $14,708 thousand. Under the term of the indenture, the Brazilian subsidiary must comply with the quarterly net financial debt / EBITDA ratio set out in the contract terms. As of December 31, 2018, Atento Brasil S.A. was in compliance with this covenant. Details of the corresponding debt at each reporting date are as follow:
The fair value as of December 31, 2018 calculated based on discounted cash flow is 15,643 thousand U.S. dollars. Bank borrowings On February 3, 2014, Atento Brasil S.A. entered into a credit agreement with Banco Nacional de Desenvolvimento Econômico e Social - BNDES (“BNDES”) in an aggregate principal amount of 300,000 thousand Brazilian Reais (the “BNDES Credit Facility”), equivalent to 77,413 thousand U.S. dollars as of December 31, 2018. The total amount of the BNDES Credit Facility is divided into five tranches subject to the following interest rates:
Each tranche intends to finance different purposes, as described below: • Tranche A and B: investments in workstations, infrastructure, technology, services and software development, marketing and commercialization, within the scope of BNDES program – BNDES Prosoft. • Tranche C: IT equipment acquisition, covered by law 8.248/91, with national technology, necessary to execute the project described on tranches “A” and “B”. • Tranche D: acquisitions of domestic machinery and equipment, within the criteria of FINAME, necessary to execute the project described on tranches “A” and “B”. • Tranche E: investments in social projects to be executed by Atento Brasil S.A. BNDES releases amounts under the credit facility once the debtor met certain requirements in the contract including delivering the guarantee (stand-by letter) and demonstrating the expenditure related to the project. Since the beginning of the credit facility, the following amounts were released:
Financing activities See below the changes in debt with third parties arising from financing activities:
This facility should be repaid in 48 monthly installments. The first payment was made on March 15, 2016 and the last payment will be due on February 15, 2020. The BNDES Credit Facility contains covenants that restrict Atento Brasil S.A.’s ability to transfer, assign, change or sell the intellectual property rights related to technology and products developed by Atento Brasil S.A. with the proceeds from the BNDES Credit Facility. As of December 31, 2018, Atento Brasil S.A. was in compliance with these covenants. The BNDES Credit Facility does not contain any other financial maintenance covenant. The BNDES Credit Facility contains customary events of default including the following: (i) reduction of the number of employees without providing program support for outplacement, as training, job seeking assistance and obtaining preapproval of BNDES; (ii) existence of unfavorable court decision against the Company for the use of children as workforce, slavery or any environmental crimes and (iii) inclusion in the bylaws of Atento Brasil S.A. of any provision that restricts Atento Brasil S.A’s ability to comply with its financial obligations under the BNDES Credit Facility. On September 26, 2016, Atento Brasil S.A. entered into a new credit agreement with BNDES in an aggregate principal amount of 22,000 thousand Brazilian Reais, equivalent to 5,703 thousand U.S. dollars as of December 31, 2018. The interest rate of this facility is Long-Term Interest Rate (Taxa de Juros de Longo Prazo - TJLP) plus 2.0% per annum. The facility should be repaid in 48 monthly installments. The first payment was due on November 15, 2018 and the last payment will be due on October 15, 2022. This facility is intended to finance an energy efficiency project to reduce power consumption by implementing new lightening, air conditioning and automation technology. On November 24, 2017, 6,500 thousand Brazilian Reais (equivalent to 1,993 thousand U.S. dollars) were released under this facility. As of December 31, 2018, the outstanding amount under BNDES Credit Facility was 23,974 thousand U.S. dollars. The fair value as of December 31, 2018 calculated based on discounted cash flow is 24,254 thousand U.S. dollars. On April 25, 2017, Atento Brasil S.A. entered into a bank credit certificate (cédula de crédito bancário) with Banco Santander (Brasil) S.A. in an aggregate principal amount of up to BRL80.0 million (the “2017 Santander Bank Credit Certificate”), equivalent to approximately $20.6 million as of December 31, 2018. The interest rate of the 2017 Santander Bank Credit Certificate equals to the average daily rate of the one day “over extra-group” – DI – Interfinancial Deposits (as such rate is disclosed by CETIP in the daily release available on its web page), plus a spread of 2.70% per annum. The 2017 Santander Bank Credit Certificate matured on July 25, 2017 and was extended until September 3, 2018 and the aggregate principal amount was modified to 75.0 million Brazilian Reais. On October 11, 2018, the maturity was extended until April 11, 2019 and the aggregate principal amount was modified to 100.0 million Brazilian Reais, equivalent to approximately $25.8 million as of December 31, 2018. As of December 31, 2018, there was no outstanding balance under the 2017 Santander Bank Credit Certificate. As of December 31, 2018, there was no outstanding balance under the 2017 Santander Bank Credit Certificate. On March 5, 2018, Atento Brasil S.A. entered into an agreement with Banco ABC Brasil for an amount of 10,092 thousand U.S. dollars maturing on September 3, 2018 with an annual interest rate of 3.40%. In connection with the loan, Atento Brasil S.A. entered into a SWAP agreement through which it receives fixed interest rates in U.S. dollars, in the same amount of the loan agreement, and pays variable interest rate at a rate per annum equal to the average daily rate of the one day “over extragroup” – DI – Interfinancial Deposits (as such rate is disclosed by CETIP in the daily release available on its web page), plus a spread of 2.10% over 33,000 thousand Brazilian Reais. As of December 31, 2018, the outstanding balance was zero. On August 10, 2017, Atento Luxco 1 S.A. entered into a new Super Senior Revolving Credit Facility (the “Super Senior Revolving Credit Facility”) which provides borrowings capacity of up to $50.0 million and will mature on February 10, 2022. Banco Bilbao Vizcaya Argentaria, S.A., as the agent, the Collateral Agent and BBVA Bancomer, S.A., Institución de Banca Múltiple, Grupo Financiero BBVA Bancomer, Morgan Stanley Bank N.A. and Goldman Sachs Bank USA are acting as arrangers and lenders under the Super Senior Revolving Credit Facility. The Super Senior Revolving Credit Facility may be utilized in the form of multi-currency advances for terms of one, two, three or six months. The Super Senior Revolving Credit Facility bears interest at a rate per annum equal to LIBOR or, for borrowings in euro, EURIBOR or, for borrowings in Mexican Pesos, TIIE plus an opening margin of 4.25% per annum. The margin may be reduced under a margin ratchet to 3.75% per annum by reference to the consolidated senior secured net leverage ratio and the satisfaction of certain other conditions. The terms of the Super Senior Revolving Credit Facility Agreement limit, among other things, the ability of the Issuer and its restricted subsidiaries to (i) incur additional indebtedness or guarantee indebtedness; (ii) create liens or use assets as security in other transactions; (iii) declare or pay dividends, redeem stock or make other distributions to stockholders; (iv) make investments; (v) merge, amalgamate or consolidate, or sell, transfer, lease or dispose of substantially all of the assets of the Issuer and its restricted subsidiaries; (vi) enter into transactions with affiliates; (vii) sell or transfer certain assets; and (viii) agree to certain restrictions on the ability of restricted subsidiaries to make payments to the Issuer and its restricted subsidiaries. These covenants are subject to a number of important conditions, qualifications, exceptions and limitations that are described in the Super Senior Revolving Credit Facility Agreement. The Super Senior Revolving Credit Facility Agreement includes a financial covenant requiring the drawn super senior leverage ratio not to exceed 0.35:1.00 (the “SSRCF Financial Covenant”). The SSRCF Financial Covenant is calculated as the ratio of consolidated drawn super senior facilities debt to consolidated pro forma EBITDA for the twelve-month period preceding the relevant quarterly testing date and is tested quarterly on a rolling basis, subject to the Super Senior Revolving Credit Facility being at least 35% drawn (excluding letters of credit (or bank guarantees), ancillary facilities and any related fees or expenses) on the relevant test date. The SSRCF Financial Covenant only acts as a draw stop to new drawings under the Revolving Credit Facility and, if breached, will not trigger a default or an event of default under the Super Senior Revolving Credit Facility Agreement. The Issuer has four equity cure rights in respect of the SSRCF Financial Covenant prior to the termination date of the Super Senior Revolving Credit Facility Agreement, and no more than two cure rights may be exercised in any four consecutive financial quarters. As of December 31, 2018, we were in compliance with this covenant and no amounts were released under the Super Senior Revolving Credit Facility. On September 14, 2017, Atento Luxco 1 S.A. and Atento Brasil S.A. entered into an Agreement for a Common Revolving Credit Facility Line with Santander Brasil, Estabelecimento Financeiro de Crédito S.A. in respect of a bi-lateral, multi-currency revolving credit facilities. Up to $20.0 million of commitments are available for the drawing of cash loans in Euro and Mexican Pesos (MXN). The original borrowers under this facility are Atento Teleservicios España, S.A.U and Atento Servicios, S.A. de C.V. This facility is guaranteed by Atento Luxco 1 S.A. and Atento Brasil S.A. on a joint-and-several basis. This facility matures one year after the date of the Agreement. As of December 31, 2018, the outstanding amount under this facility was zero. |
TRADE AND OTHER NON TRADE PAYABLES |
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Disclosure of trade and other payables [text block] | 18) TRADE AND OTHER NON-TRADE PAYABLES Details of trade and other payables at December 31, 2017 and 2018 are as follow:
The carrying amount of trade and other non-trade payables is similar to the fair value. |
EQUITY |
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Disclosure of share capital, reserves and other equity interest [text block] | 19) EQUITY Share capital As of December 31, 2018, share capital stood at 49 thousand U.S. dollars - €33,827 (48 thousand U.S. dollars - €33,304 as December 31, 2017), divided into 75,070,926 shares (73,909,056 shares in December 31, 2017). PikCo owns 64% of ordinary shares of Atento S.A. Share premium The share premium refers to the difference between the subscription price that the shareholders paid for the shares and their nominal value. Since this is a capital reserve, it can only be used to increase capital, offset losses, redeem, reimburse or repurchase shares. Reserve for acquisition of non-controlling interest Refers to options attributable to the parent company in the acquisition of RBrasil and Interfile in the total amount of 23,531 thousand U.S. dollars as of December 31, 2018 and December 31, 2017. Dividends On October 31, 2017, our Board of Directors declared a cash interim dividend of 24,147 thousand U.S. dollars with dividends declared per share of $0.33, paid on November 28, 2017. In 2018, this amount was restored from the Share Premium. On December 31, 2018, the subsidiary Atento Brasil S.A distributes dividends to its minority shareholders in the amount of 1.186 thousand U.S dollars. Legal reserve According to commercial legislation in Luxembourg, Atento S.A. must transfer 5% of its year profits to legal reserve until the amount reaches 10% of share capital. The legal reserve cannot be distributed. At December 31, 2017 and 2018, no legal reserve had been established, mainly due to the losses incurred by Atento S.A. Translation differences Translation differences reflect the differences arising on account of exchange rate fluctuations when converting the net assets of fully consolidated foreign companies from local currency into Atento Group’s presentation currency (U.S. dollars). Treasury shares Atento S.A. repurchased 1,106,158 shares during 2018 at a cost of 8,178 thousand of US dollars and an average price of $7.39 Retained earning/losses In 2018, the subsidiary Atento Argentina recorded an amount of 35,524 thousand of US dollars, referring to monetary correction for the country to have become hyperinflationary balance at December 31, 2017. Stock-based compensation a) Description of share based payment arrangements In 2014, Atento granted the following two share-based payment arrangements to directors, officers and other employees, for the Company and its subsidiaries; 1. Time Restricted Stock Units (“RSU”) (equity settled) • Grant date: December 3, 2014 • Amount: 256,134 RSUs • Vesting period: 50% vests on October 1, 2015 and the remaining 50% vests on October 1, 2016. • There are no other vesting conditions. 2. Performance RSU (equity settled) • Grant date: December 3, 2014 • Amount: 931,189 RSUs • Vesting period: 100% of the RSUs vest on October 1, 2017. • Performancebased vesting conditions: • TSR Tranche: 50% of the RSUs shall satisfy the performance based vesting condition, if at all, based on the Total Shareholder Return (“TSR”) thresholds set forth, and measured from October 1, 2014 through the end of the financial quarter immediately preceding October 1, 2017; provided, that the baseline price for purposes of measuring the TSR compound annual growth will be $15.00. The thresholds are as follow: • Below 10% compound annual growth: nil RSUs vest; • 10% compound annual growth: 25% of the RSUs vest; • 22% compound annual growth: 100% of the RSUs vest; and • Compound annual growth between 10% and 22%: RSUs vest based on a linear relationship • Adjusted EBITDA Tranche: The remaining 50% of the RSUs shall satisfy the performance based vesting condition, if at all, based on the Adjusted EBITDA thresholds set forth; provided, that for purposes of measuring the Adjusted EBITDA Tranche, the Performance Period shall include the time period between end of the financial quarter immediately preceding October 1, 2014 through the end of the financial quarter immediately preceding October 1, 2017. The thresholds are as follow: • Below 8% compound annual growth: nil RSUs vest; • 8% compound annual growth: 25% of the RSUs vest; • 13.5% compound annual growth: 100% of the RSUs vest; and • Compound annual growth between 8% and 13.5%: RSUs vest based on a linear relationship. The TSR Tranche and the Adjusted EBITDA Tranche are treated separately. Thus, for example, even if the TSR threshold is not met, provided the Adjusted EBITDA threshold is met, PRSUs will vest. As of October 1, 2015, a total of 125,509 TRSUs vested and were exercised. No grant was made in 2015. On July 1, 2016, Atento granted the following share-based payment arrangement to directors, officers and other employees, for the Company and its subsidiaries: 1. Time Restricted Stock Units (“RSU”) (equity settled) • Grant date: July 1, 2016 • Amount: 1,384,982 RSUs • Vesting period: 100% of the RSUs vest on January 4, 2019 • There are no other vesting conditions In addition, an Extraordinary Grant of 81,257 Time Restricted Share Units to an Executive Officer in a one-time award with a two-year vesting period As of October 3, 2016, a total of 157,925 TRSUs vested. On May 31 and June 2, 2017, Atento granted a new share-based payment arrangement to Board directors (a total of 29,300 RSUs) in a one-time award with a one-year vesting period. On July 3, 2017, Atento granted a new share-based payment arrangement to directors, officers and other employees, for the Company and its subsidiaries:
• Grant date: July 3, 2017 • Amount: 886,187 RSUs • Vesting period: 100% of the RSUs vest on January 2, 2020 • There are no other vesting conditions On April 19, 2018, Atento granted a new share-based payment arrangement to Board directors (a total of 23,232 RSUs) in a one-time award with a one-year vesting period. On July 2, 2018, Atento granted a new share-based payment arrangement to directors, officers and other employees, for the Company and its subsidiaries. The share-based payment had the following arrangements: Time Restricted Stock Units (“RSUs”) (equity settled) • Grant date: July 2, 2018 • Amount: 1,065,220 RSUs • Vesting period: 100% of the RSUs vests on January 4, 2021 • There are no other vesting conditions b) Measurement of fair value The fair value of the RSUs, for all arrangements, has been measured using the BlackScholes model. For all arrangements are equity settled and the fair value of RSUs is measured at grant date and not remeasured subsequently. The inputs used in the measurement of the fair values at the grant date are presented here below. The 2014 Plan:
The Time RSU has been split into two options for valuation purposes to reflect correctly the fact that 50% of the Time RSUs vests on October 1, 2016 and the remaining 50% will vest on October 1, 2017. The Performance RSU has one market condition which needs to be taken into account when determining the grant date fair value. Two scenarios have been used to determine this fair value. For scenario “TSR 1” a compound annual growth of 10% was used; and for scenario “TSR 2” a compound annual growth rate of 22%. Given the base line price of USD15.00 (which was the opening price when Atento went to the stock exchange), a current stock price of USD 11.06 and a low expected volatility, it is unlikely that the PRSUs of the TSR Tranche will vest. This results in a low valuation. The Adjusted EBITDA Tranche is not included in the fair value condition as this tranche has a nonmarket performance condition. The 2016 Plan:
The Time RSU reflects the fact that 100% of the Time RSUs will vest on January 4, 2019. The 2016 Extraordinary Plan:
The Time RSU has been split into two options for valuation purposes to reflect correctly the fact that 66.67% of the Time RSUs vests on October 1, 2016 and the remaining 33.33% were forfeited in the first quarter of 2017. The 2017 Plan:
The Time RSU reflects the fact that 100% of the Time RSUs will vest on January 2, 2020.
The 2018 Plan:
c) Outstanding RSUs As of December 31, 2018, there are 1,109,338 Time RSUs outstanding related to 2016 Grant, 815,693 Time RSUs outstanding related to 2017 Grant and 1,060,220 Time RSUs outstanding related to 2018 Grant. Holders of RSUs will receive the equivalent in shares of Atento S.A. without cash settlement of stock values when the RSUs vest. For the Time RSU, the Management has made the following assumptions regarding the service conditions: The 2016, 2017 and 2018 Grant: • For the first, second and third year, it is expected that 80% of the holders of the Time RSUs will meet the service condition for three years.
d) Impacts in Profit or Loss In 2018, 6,417 thousand U.S. dollars (4,923 thousand U.S. dollars as at December 31, 2017 and 1,535 thousand U.S. dollars as at December 31, 2016) related to stock-based compensation were recorded as employee benefit expenses. |
TAX MATTERS |
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Major components of tax expense (income) [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of income tax [text block] | 20) TAX MATTERS a) Income tax The reconciliation between the income tax expense that would result in applying the statutory tax rate and the income tax expense recorded is as follow:
Permanent differences in 2018 are mainly related to non-deductible expenses in Brazil, Spain and Mexico. The breakdown of the Atento Group’s income tax expense is as follow:
b) Deferred tax assets and liabilities Details of deferred tax assets and liabilities at December 31, 2017 and 2018 are as follow:
The temporary differences associated with investments in the Atento’s subsidiaries, for which a deferred tax liability has not been recognized, aggregate to 3,917 thousands of U.S. dollar. Atento has determined that the undistributed profits of its subsidiaries, joint venture or associate will not be distributed in the foreseeable future. The breakdown and balances of deferred tax assets and deferred tax liabilities at December 31, 2017 and 2018 are as follow:
As a result of the business combination of Nova Interfile Holding Ltda described in Note 5b, the Company recognized deferred tax assets amounting to 2,366 thousand U.S. dollars and deferred tax liabilities of 2,688 thousand U.S. dollars due to the difference between the tax value of the customer base and the fair value allocated in the business combination. There is not estimation of distribute future dividends until this report date. Dividends distribution must be subject to Board approval, and will depend on the Company’s future earnings, cash flow, financial condition, financial covenants and other relevant factors. There are no income tax consequences attached to the payment of dividends in either 2018 or 2017 by the Company to its shareholders. The following table presents the schedule for the reversal of recognized and unrecognized deferred tax assets and liabilities in the statement of financial position based on the best estimates available at the respective estimation dates:
c) Taxes receivables/payables Details of taxes receivables and payables at December 31, 2017 and 2018 are as follow:
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PROVISIONS AND CONTINGENCIES |
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Disclosure of contingent liabilities [abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of contingent liabilities [text block] | 21) PROVISIONS AND CONTINGENCIES Movements in provisions in 2017 and 2018 are as follow:
“Provisions for liabilities” primarily relate to provisions for legal claims underway in Brazil. Atento Brasil S.A. has made payments in escrow related to legal claims from ex-employees, amounting to 42,217 thousand U.S. dollars and 45,684 thousand U.S. dollars as of December 31, 2017 and 2018, respectively. “Provisions for taxes” mainly relate to probable contingencies in Brazil with respect to social security payments and other taxes, which are subject to interpretations by tax authorities. Atento Brasil S.A. has made payments in escrow related to taxes claims 4,407 thousand U.S. dollars and 3,320 thousand U.S. dollars as of December 31, 2017 and 2018, respectively. The amount recognized under “Provision for dismantling” corresponds to the necessary cost of dismantling of the installations held under operating leases to bring them to its original condition. As of December 31, 2018, lawsuits still before the courts as follow: Brazil At December 31, 2018, Atento Brasil was involved in approximately 11,486 labor-related disputes (14,750 labor disputes as of December 31, 2017), filed by Atento’s employees or ex-employees for various reasons, such as dismissals or claims over employment conditions in general. The total amount of the main claims classified as possible was 46,797 thousand U.S. dollars (162,701 thousand U.S. dollars on December 31, 2017). In addition, at December 31, 2018, there are labor-related disputes belonging to the company Atento Brasil 1 (formely Casa Bahia Contact Center Ltda – “CBCC”) totaling 337 thousand U.S. dollars. According to the Company’s external attorneys, materialization of the risk event is probable. Moreover, as of December 31, 2018, Atento Brasil was party to 15 civil public actions filed by the Labor Prosecutor’s Office due to alleged irregularities mainly concerning daily and general working routine, lack of overtime control and improper health and safety conditions in the workplace. The total amount involved in these claims was approximately 21,469 thousand Brazilian Reais (5,541 thousand U.S. dollars), of which 775 thousand US Dollars relate to claims that have been classified as probable by our internal and external lawyers, for which amount Atento Brasil has recorded a provision, as indicated in the paragraph above. We expect that our ultimate liability for these claims, if any, will be substantially less than the full amount claimed. These claims are generally brought with respect to specific jurisdictions in Brazil, and it is possible that in the future similar claims could be brought against us in additional jurisdictions. We cannot assure that these current claims or future claims brought against us will not result in liability to the Company, and that such liability would not have a material adverse effect on our business, financial condition and results of operations. As of December 31, 2018, Atento Brasil S.A. has 7 civil lawsuits ongoing for various reasons (8 on December 31, 2017) which, according to the Company’s external attorneys, materialization of the risk event is possible. The total amount of the claims is approximately 5,558 thousand U.S. dollars (5,953 thousand U.S. dollars on December 31, 2017). In addition, at December 31, 2018, Atento Brasil S.A. has 30 disputes ongoing with the tax authorities and social security authorities, for various reasons relating to infraction proceedings filed (46 on December 31, 2017). The total amount of these claims is approximately 39,498 thousand U.S. dollars (59,445 thousand U.S. dollars on December 31, 2017). According to the Company’s external attorneys, risk of material loss is possible. In addition, as of December 31, 2018, there are tax authorities disputes belonging to the company CBCC totaling 1,470 thousand U.S. dollars. According to the Company’s external attorneys, materialization of the risk event is probable. Furthermore, it is important to highlight out that the Superior Labor Court of Appeals (Tribunal Superior do Trabalho) during the month of August 2015 decided to amend the indexation rate related to labor contingencies. The decision alters the Reference Rate Index (TR) usually used to adjust the amount of the contingencies to the Special Broad Consumer Price Index (Índice de Preços ao Consumidor Amplo Especial – IPCA-E). There are several questions about this matter, especially the period to which change should be applied as well as if the new index is appropriate. In addition, during October 2015, the Supreme Court (STF) issued a “writ of Mandamus” to the Federation of Brazilian Banks (FEBRABAN) suspending the application of the new index (IPCA-E). On September 31, 2017, a new decision of the Superior Labor Court of Appeals on the application of the index IPCA-E was amended, changing the initial date of the application of the index from June 30, 2009 to March 25, 2015. As early as December 2017 came the judgment of the Brazilian Bank Federation (FEBRABAN), declaring unfounded the suit proposed by FEBRABAN. With this unfounded, the effects of the injunction that had been granted by the STF were ceased. However, considering that this recent Supreme Court decision was rendered after the entry into force of Law 13,467 / 17 (Labor Reform), the conclusion that can be sustain it is that its effects would be limited to 25 March 2015 to 10 November 2017 because the new law gave a new text to the Article 879 of the Consolidated Labor Laws (CLT), to expressly determine that it will be apply the TR to upgrading of workers' claims arising from criminal conviction. Thus, the Company considered the new modulation projection of the IPCA-E in labor, and this, the external opinion of our lawyers also considering as “possible” the probability of loss in an eventual dispute. The amount involved in the period from March 25, 2015 to November 10, 2017 is approximately 1,184 thousand U.S. dollars. Additionally in March 2018, Atento Brasil S.A. received a tax notice from the Brazilian Federal Revenue Service, related to Corporate Income Tax (IRPJ) and Social Contribution on Net Income (CSLL) for the period from 2012 to 2015, due to the disallowance of the expenses on tax amortization of goodwill and deductibility of certain financing costs originated of the acquisition of Atento Brasil S.A. by the Bain Capital in 2012, and the withholding taxes on payments made to certain of our former shareholders. The amount of the tax assessment from the Brazilian Federal Revenue Service, not including interest and penalties, was approximately 105.3 million of US dollars and was assessed by the Company’s outside legal counsel as possible loss. We disagree with the proposed tax assessment and we intend to defend our position, which we believe is meritorious, through applicable administrative and, if necessary, judicial remedies. Based on our interpretation of the relevant law, and based on the advice of our legal and tax advisors, we believe the position we have taken is sustainable. Consequently, no provisions were recognized regarding these proceedings On December 31, 2018, the subsidiary RBrasil Soluções S.A. holds contingent liabilities of labor nature classified as possible in the approximate amount of 45 thousand U.S. dollars. On December 31, 2018, the subsidiary Interfile holds contingent liabilities of labor nature and social charges classified as possible in the approximate amount of 450 thousand U.S. dollars. Additionally, there are other contingencies which are classified as possible by the Company amounting to 4,993 thousand U.S. dollars. Spain At December 31, 2018, Atento Teleservicios España S.A.U. including its branches and our other Spanish companies were party to labor-related disputes filed by Atento employees or former employees for different reasons, such as dismissals and disagreements regarding employment conditions. According to the Company’s external lawyers, materialization of the risk event is possible for 665 thousand U.S. dollars. Mexico At December 31, 2018, Atento Mexico through its two entities (Atento Servicios, S.A. de C.V. and Atento Atencion y Servicios, S.A. de C.V.) is a party of labor related disputes filed by Atento employees that abandoned their employment or former employees that base their claim on justified termination reasons, totaling 10,144 thousand U.S. dollars (Atento Servicios, S.A. de C.V. 6,629 thousand U.S. dollars and Atento Atencion y Servicios, S.A. de C.V. 3,515 thousand U.S. dollars), according to the external labor law firm for possible risk labor disputes. Argentina In Argentina, as a consequence of an unfavourable sentence on the case “ATUSA S.A.” issued by Argentinian Internal Revenue Services (“Administración Federal de Ingresos Públicos”), notified on February 2017, the risk qualified so far as “remote” becomes now “possible” being this contingency estimated amount of approximately 1,326 thousand U.S. dollars at December 31, 2018 (2,454 thousand U.S. dollars on December 31, 2017). A formal appeal has been filed at the National Supreme Court of Justice. |
REVENUE AND EXPENSES |
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Revenue and expenses [text block] | 22) REVENUE AND EXPENSES a) Revenue The breakdown of revenue for the years ended December 31, 2016, 2017 and 2018 is as follow:
b) Other operating income Details of other operating income for the years ended December 31, 2016, 2017 and 2018 are as follow:
c) Supplies Details of amounts recognized under “Supplies” during the years ended December 31, 2016, 2017 and 2018 are as follow:
d) Employee benefit expenses Details of amounts recognized under “Employee benefit expenses” during the years ended December 31, 2016, 2017 and 2018 are as follow:
e) Depreciation and amortization The depreciation and amortization expenses for the years ended December 31, 2016, 2017 and 2018 are as follow:
f) Other operating expenses The breakdown of “Other operating expenses” for the years ended December 31, 2016, 2017 and 2018 is as follow:
Details of “Services provided by third parties” under “Other operating expenses” are as follow:
The amounts recognized under “Consultants” and “Other external professional services” for the years ended December 31, 2016, 2017 and 2018 mainly refers to consulting and other costs in connection with efficiencies and costs reduction projects implemented in Brazil and EMEA. g) Net finance expense The breakdown of “Finance income” and “Finance costs” for the years ended December 31, 2016, 2017 and 2018 are as follow:
The breakdown of “Change in fair value of financial instruments” and “Net foreign exchange gain/(loss)” is shown in the table below:
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Disclosure of operating segments [abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of operating segments [text block] | 23) SEGMENT INFORMATION The CEO is the Chief Operating Decision Maker (“CODM”). Management has determined the operating segments on the basis of the information reviewed by the CEO for the purposes of allocating resources and assessing performance. The results measurement used by the CEO to assess the performance of the Atento Group’s segments is the EBITDA and Adjusted EBITDA (as defined below). The CEO considers the business from the geographical perspective in the following areas: • EMEA, which combines the activities carried out regionally in Spain and Morocco (which was discontinued in 2016).
• The Americas, which includes the activities carried out by the various Spanish-speaking companies in Mexico, Central and South America. It also includes transactions in the United States. • Brazil, which is managed separately in view of its different language and major importance. Inter-segment transactions are carried out at market prices. The Atento Group uses EBITDA and Adjusted EBITDA to track the performance of its segments and to establish operating and strategic targets. Management believes that EBITDA and Adjusted EBITDA provides an important measure of the segment’s operating performance because it allows management to evaluate and compare the segments’ operating results, including their return on capital and operating efficiencies, from period to period by removing the impact of their capital structure (interest expenses), asset bases (depreciation and amortization), and tax consequences. EBITDA is defined as profit/(loss) for the period from continuing operations before net finance expense (which includes finance income, finance costs, change in fair value of financial instruments and net foreign exchange losses), income taxes and depreciation and amortization. Adjusted EBITDA is defined as EBITDA adjusted to exclude acquisition and integration related costs, restructuring costs, site relocation costs, financing fees, asset impairments and other items which are not related to our core operating results. EBITDA and Adjusted EBITDA are a commonly reported measure and are widely used among analysts, investors and other interested parties in the Atento Group’s industry, although not a measure explicitly defined in IFRS, and therefore, may not be comparable to similar indicators used by other companies. EBITDA and Adjusted EBITDA should not be considered as an alternative to the profit for the year as a measurement of our consolidated earnings or as an alternative to consolidated cash flow from operating activities as a measurement of our liquidity.
"Other and eliminations" includes activities of the intermediate holdings in Spain (Atento Spain Holdco, S.L.U.), Luxembourg holdings, as well as inter-group transactions between segments. The breakdown of sales to customers by the main countries where the Atento Group operates is as follow:
The Atento Group signed a framework contract with Telefónica that expires on December 31, 2021. In 2018, 39.0% of service revenue were generated from business with Telefónica Group companies (39.2% in 2017 and 42.5% in 2016). |
EARNINGS/(LOSS) PER SHARE |
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Disclosure of earnings per share [text block] | 24) EARNINGS/(LOSS) PER SHARE Basic earnings/(loss) per share is calculated by dividing the profits/(losses) attributable to equity owners of the Company by the weighted average number of ordinary shares outstanding during the periods as demonstrated below:
Diluted results per share are calculated by adjusting the weighted average number of ordinary shares outstanding to reflect the conversion of all dilutive ordinary shares. The weighted average number of ordinary shares outstanding used to calculate both basic and diluted earnings per share attributable to common stockholders is the same.
(*) Exclude discontinued operations – Morocco. (1) As of December 31, 2017, potential ordinary shares of 1,090,060, relating to the stock option plan were excluded from the calculation of diluted loss per share as the loss in 2017 is anti-dilutive. |
COMMITMENTS |
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Disclosure of commitments [text block] | 25) COMMITMENTS a) Guarantees As of December 31, 2017 and 2018, the Atento Group has guarantees to third parties of 322,233 thousand U.S. dollars, and 383,286 thousand U.S. dollars, respectively. The transactions guaranteed and their respective amounts at December 31, 2017 and 2018 are as follow:
The Company’s directors do not believe that any contingencies will arise from these guarantees other than those already recognized. The breakdown shown in the table above relates to guarantees extended by Atento Group companies, classified by purpose. Of these guarantees, the majority relate to commercial purposes and rental activities, the remaining guarantees relates to tax and labor proceedings. b) Operating leases The breakdown of total minimum future lease payments under non-cancellable operating leases is as follow:
Total operating lease expenses recognized in the consolidated statements of operations for the year ended December 31, 2018 amount to 13,856 thousand U.S. dollars (11,889 thousand U.S. dollars in 2017 and 3,376 thousand U.S. dollars in 2016) under “Infrastructure leases” (see Note 22c) and 67,902 thousand U.S. dollars (66,923 thousand U.S. dollars in 2017 and 63,014 thousand U.S. dollars in 2016) under “Services provided by third parties” (see Note 22f). No contingent payments on operating leases were recognized in the consolidated statements of operations for the years ended December 31, 2016, 2017 and 2018. The operating leases where the Company acts as lessee are mainly on premises intended for use as call centers. These leases have various termination dates, with the latest in 2028. At December 31, 2018, the payment commitment for the early cancellation of these leases is 114,215 thousand U.S. dollars (137,684 thousand U.S. dollars in 2017 and 122,480 thousand U.S. dollars in 2016). |
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Disclosure of related party [text block] | 26) RELATED PARTIES The following table shows the breakdown of the total remuneration paid to the Atento Group’s key management personnel in 2016, 2017 and 2018:
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SUBSEQUENT EVENT |
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Disclosure of non-adjusting events after reporting period [abstract] | |
Disclosure of events after reporting period [text block] | 27. SUBSEQUENT EVENT On January 18, 2019, the Board approved a share capital increase and issued 335,431 shares, increasing the number of outstanding shares to 75,406,357. On January 04, 2019, the Company vested the total of 1,161,870 TRSUs. |
ACCOUNTING POLICIES (Policies) |
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Description of accounting policy for principles of consolidation explanatory [text block] | a) Principles of consolidation, business combinations and goodwill (i) Subsidiaries Subsidiaries are all entities (including structured entities) over which the Atento Group has control. The Atento Group controls an entity when the Atento Group is exposed to, or has rights to, variable returns from its involvement with the entity and has the ability to affect those returns through its power to direct the activities of the entity. Subsidiaries are fully consolidated from the date on which control is obtained by the Group, until the Group loses control of the entity. Intercompany transactions, balances and unrealized gains on transactions between the Atento Group companies are eliminated on consolidation, except those arisen from exchange variations. Unrealized losses are also eliminated unless the transaction provides evidence of an impairment of the transferred asset. Accounting policies of subsidiaries have been changed where necessary to ensure consistency with the policies adopted by the Atento Group. Non-controlling interests in the results and equity of subsidiaries are shown separately in the consolidated statements of operations, statement of comprehensive income/(loss), statement of changes in equity and financial position, respectively. |
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Description of accounting policy for business combinations and goodwill [text block] | (ii) Business combinations and goodwill When the Atento Group acquires a business, it assesses the financial assets and liabilities assumed for appropriate classification and designation in accordance with the contractual terms, economic circumstances and pertinent conditions as at the acquisition date. This includes the separation of embedded derivatives in host contracts by the acquire. Any contingent consideration to be transferred by the acquirer will be recognized at fair value at the acquisition date. Contingent consideration classified as equity is not remeasured and its subsequent settlement is accounted for within equity. Contingent consideration classified as an asset or liability that is a financial instrument and within the scope of IFRS 9 Financial Instruments, is measured at fair value with the changes in fair value recognized in the statement of profit or loss in accordance with IFRS 9. Other contingent consideration that is not within the scope of IFRS 9 is measured at fair value at each reporting date with changes in fair value recognized in profit or loss. Goodwill is initially measured as any excess of the total consideration transferred over the net identifiable assets acquired and liabilities assumed. If the fair value of the net assets acquired is greater than the total consideration transferred, the difference is recognized in the statements of operations as a gain from a bargain purchase. Goodwill acquired in a business combination is allocated to each cash¬-generating unit, or group of cash-¬generating units, that are expected to benefit from the synergies arising in the business combination. Goodwill is tested for impairment annually or whrenever if there are certain events or changes in circumstances indicating potential impairment. The carrying amount of the assets allocated to each cash-generating unit is then compared with its recoverable amount, which is the greater of its value in use or fair value less costs to sell. Any impairment loss is immediately taken to the statements of operations and may not be reversed (see Note 3h). |
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Description of accounting policy for functional currency [text block] | b) Functional and presentation currency Items included in the financial statements of each of the Atento Group’s entities are measured using the currency of the primary economic environment in which the entities operate (‘the functional currency’). The consolidated financial statements are presented in thousands of U.S. dollars, which is the presentation currency of the Atento Group. |
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Description of accounting policy for foreign currency translation [text block] | c) Foreign currency translation The results and financial position of all Atento Group entities whose functional currency is different from the presentation currency are translated into the presentation currency as follow: • Statements of financial position assets and liabilities are translated at the exchange rate prevailing at the reporting date. • Statements of operations items are translated at average exchange rates for the year (unless this average is not a reasonable approximation of the cumulative effect of the rates prevailing on the transaction dates, in which case income and expenses are translated at the rate on the dates of the transactions), except for the Statements of operations of the Argentina subsidiary, which are converted by the exchange rates prevailing at the reporting date, since in that country the economy is considered hyperinflationary and therefore, for the purposes of conversion, the rules of IAS 21 are applied. • Proceeds and payments shown on the statements of cash flows are translated at the average exchange rates for the period (unless this average is not a reasonable approximation of the cumulative effect of the rates prevailing on the transaction dates, in which case proceeds and payments are translated at the rate on the dates of the transactions). Proceeds and payments for subsidiary located in Argentina shown on the statements of cash flows are translated at the exchange rates prevailing at the reporting date. • Retained earnings are translated at historical exchange rates. • All resulting exchange differences are recognized in other comprehensive income/(loss). Goodwill and fair value adjustments to net assets arising from the acquisition of a foreign company are considered to be assets and liabilities of the foreign company and are translated at yearend exchange rates. Exchange differences arising are recognized in other comprehensive income/(loss). d) Foreign currency transactions Transactions in foreign currency are translated into the functional currency using the exchange rates prevailing at the date of the transactions or valuation date, in the case of items being remeasured. Foreign exchange gains and losses resulting from the settlement of these transactions and from the translation at reporting date exchange rates of monetary assets and liabilities denominated in foreign currencies are recognized in the statements of operations, except when deferred in other comprehensive income/(loss). All differences arising on non–trading activities are taken to other operating income/expense in the statements of operations, with the exception of the effective portion of the differences on cash flows and net investment hedges that are accounted for as an effective hedge against a net investment in a foreign entity. These differences are recognised in other comprehensive income/(loss) (OCI) until the hedge settlement and disposal of the net investment, at which time, they are recognised in the statements of operations. Tax charges and credits attributable to exchange differences on those monetary items are also recorded in OCI. Non–monetary items that are measured at historical cost in a foreign currency are translated using the exchange rates as at the date of recognition. |
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Description of accounting policy for segment reporting [text block] | e) Segment information Segment information is presented in accordance with management information reviewed by the Chief Operating Decision Maker (“CODM”). The CODM, responsible for allocating resources and assessing performance of operational segments, has been identified as the Chief Executive Officer (“CEO”) responsible for strategic decisions. The CODM considers the business from a geographical perspective and analyzes it across three operational segments—EMEA, Americas and Brazil. |
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Description of accounting policy for intangible assets other than goodwill [text block] | f) Intangible assets Intangible assets are stated at acquisition cost, less any accumulated amortization and any accumulated impairment losses. The intangible assets acquired in a business combination are initially measured at their fair value as of the acquisition date. The useful lives of intangible assets are assessed on a casebycase basis to be either finite or indefinite. Intangible assets with finite lives are amortized on a straight line basis over their estimated useful life and assessed for impairment whenever events or changes indicate that their carrying amount may not be recoverable. Intangible assets that have an indefinite useful life are not subject to amortization and are tested annually for impairment. The amortization charge on intangible assets is recognized in the consolidated statements of operations under “Amortization”. Amortization methods and useful lives are revised annually at the end of each reporting period and, where appropriate, adjusted prospectively. Customer bases Customer bases acquired in a business combination are recognised at fair value at the acquisition date and have finite useful lives and are subsequently carried at cost less accumulated amortization, which has been estimated to be between seven and twelve years. The customer bases relate to all agreements, tacit or explicit, entered into between the Atento Group and the former owner of the Atento Group and between the Atento Group and other customers, in relation to the provision of services, and that were acquired as part of the business combinations. Software Software is measured at cost (at acquisition or development costs) and amortized on a straight line basis over its useful life, generally estimated to be between three and ten years. Maintenance cost of software is expensed as incurred. Development costs directly attributable to the design and creation of software that are identifiable and unique, and that may be controlled by the Group, are recognized as an intangible asset providing the following conditions are met:
• It is technically feasible for the intangible asset to be completed so that it will be available for use or sale. • Management intends to complete the asset for use or sale. • The Group has the capacity to use or sell the asset. • It is possible to show evidence of how the intangible asset will generate probable future economic benefits. • Adequate technical, financial and other resources are available to complete the development and to use or sell the intangible asset. • The outlay attributable to the intangible asset during its development can be reliably determined. Directly attributable costs capitalized in the value of the software include the cost of personnel developing the programs and an appropriate percentage of overheads. Costs that do not meet the criteria listed above are recognized as an expense as incurred. Expenditure for an intangible asset that is initially recognized within expenses for the period may not be subsequently recognized as intangible assets. Other intangible assets Other intangible assets mainly include payment of loyalty incentives which are amortized on a straight line basis over the term of the agreements which range from four to ten years. |
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Description of accounting policy for property, plant and equipment [text block] | g) Property, plant and equipment Property, plant and equipment are measured at cost, less accumulated depreciation and any impairment losses. Acquisition costs include, when appropriate, the initial estimates of decommissioning, withdrawal and site reconditioning costs when the Atento Group is obliged to bear this expenditure as a condition of using the assets. Repairs that do not prolong the useful life of the assets and maintenance costs are recognized directly in the statements of operations. Costs that prolong or improve the life of the asset are capitalized as an increase in the cost of the asset. Property, plant and equipment acquired in a business combination are initially measured at fair value as of the acquisition date. The Atento Group assesses the need to write down, if appropriate, the carrying amount of each item of property, plant and equipment to its period-end recoverable amount whenever there are indications that the assets’ carrying amount may not be fully recoverable through the generation of sufficient future revenue. The impairment allowance is reversed if the factors giving rise to the impairment cease to exist. The depreciation charge for items of property, plant and equipment is recognized in the consolidated statements of operations under “Depreciation”. Depreciation is calculated on a straight line basis over the useful life of the asset applying individual rates to each type of asset, which are reviewed at the end of each reporting period. The useful lives generally used by the Atento Group are as follow:
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Description of accounting policy for impairment of assets [text block] | h) Impairment of noncurrent assets The Atento Group assesses as of each reporting date whether there is an indicator that a noncurrent asset may be impaired. If any such indicator exists, or when annual impairment testing for an asset is required (e.g. goodwill), the Atento Group estimates the asset’s recoverable amount. An asset’s recoverable amount is the higher of its fair value less costs to sell or its value in use. In assessing the value in use, the estimated future cash flow is discounted to its present value using a pretax discount rate that reflects current market assessments of the time value of money and the risks specific to the asset. Where the carrying amount of an asset exceeds its recoverable amount, the asset is considered to be impaired. In this case, the carrying amount is written down to its recoverable amount, and the resulting loss is recognized in the statements of operations. Future depreciation/amortization charges are adjusted to reflect the asset’s new carrying amount over its remaining useful life. Management analyzes the impairment of each asset individually, except in the case of assets that generate cash flow which are interdependent on those generated by other assets (cash generating units – “CGU”). The Atento Group bases the calculation of impairment on the business plans of the various cash generating units to which the assets are allocated. These business plans cover five years. A long-term growth rate is calculated and applied to project future cash flows after the fifth year. When there are new events or changes in circumstances that indicate that a previously recognized impairment loss no longer exists or has been decreased, a new estimate of the asset’s recoverable amount is made. A previously recognized impairment loss is reversed only if there has been a change in the estimates used to determine the asset’s recoverable amount since the last impairment loss was recognized. If that is the case, the carrying amount of the asset is increased to its recoverable amount. The reversal is limited to the carrying amount that would have been determined if no impairment loss been recognized for the asset in prior years. This reversal is recognized in the statements of operations and the depreciation charge is adjusted in future periods to reflect the asset’s revised carrying amount. Impairment losses relating to goodwill cannot be reversed in future periods. |
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Description of accounting policy for financial assets [text block] | i) Financial assets and liabilities Financial assets Initial recognition and measurement Financial assets are classified, at initial recognition, as subsequently measured at amortised cost, fair value through other comprehensive income (OCI), and fair value through profit or loss. The Atento Group has classified all of its financial assets as amortized cost, except for derivative financial instruments. All purchases and sales of financial assets are recognized on the statement of financial position on the transaction date, i.e. when the commitment is made to purchase or sell the asset. A financial asset is fully or partially derecognized from the statement of financial position only when:
Financial assets and financial liabilities are offset and presented on a net basis in the statement of financial position when a legally enforceable right exists to offset the amounts recognized and the Atento Group intends to settle the assets and liabilities net or to simultaneously realize the asset and cancel the liability. Amortized cost financial assets include fixedmaturity financial assets not listed in active markets and which are not derivatives. They are classified as current assets, except for those maturing more than twelve months after the reporting date, which are classified as noncurrent assets. Loans and receivables are initially recognized at fair value plus any transaction costs, and are subsequently measured at amortized cost, using the effective interest method. Interest calculated using the effective interest method is recognized under finance income in the statements of operations. The Atento Group assesses at each reporting date whether a financial asset is impaired. Where there is objective evidence of impairment of a financial asset valued at amortized cost, the amount of the loss to be taken to the statements of operations is measured as the difference between the carrying amount and the present value of estimated future cash flow, discounted at the asset’s original effective interest rate. The carrying amount of the asset is reduced and the amount of the impairment loss is expensed in the consolidated statements of operations. Trade receivables Trade receivables are amounts due from customers for the sale of services in the normal course of business. Receivables slated for collection in twelve months or less are classified as current assets; otherwise, the balances are considered noncurrent assets. Trade receivables are recognized at the original invoice amount. An impairment provision is recorded when there is objective evidence of collection risk. The amount of the impairment provision is calculated as the difference between the carrying amount of the doubtful trade receivables and their recoverable amount. In general, cash flow relating to short-term receivables is not discounted. Cash and cash equivalents Cash and cash equivalents comprise cash on hand and in banks, demand deposits and other highly liquid investments with an original maturity of three months or less, which are subject to an insignificant risk of changes in value. Financial liabilities Debt with third parties (Loans and Borrowings) Debt with third parties is initially recorded at the fair value of the consideration received, less any directly attributable transaction costs. After initial recognition, these financial liabilities are measured at amortized cost using the effective interest method. Any difference between the cash received (net of transaction costs) and the repayment value is recognized in the statements of operations over the life of the debt. Debt with third parties is considered to be noncurrent when the maturity date is longer than twelve months from the reporting date, or when the Atento Group has full discretion to defer settlement for at least another twelve months from that date.
Financial liabilities are derecognized in the statement of financial position when the respective obligation is settled, cancelled or matures. Trade payables Trade payables are payment obligations in respect of goods or services received from suppliers in the ordinary course of business. Trade payables falling due in twelve months or less are classified as current liabilities; otherwise, the balances are considered as noncurrent liabilities. |
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Description of accounting policy for trade and other receivables [text block] | Trade receivables Trade receivables are amounts due from customers for the sale of services in the normal course of business. Receivables slated for collection in twelve months or less are classified as current assets; otherwise, the balances are considered noncurrent assets. Trade receivables are recognized at the original invoice amount. An impairment provision is recorded when there is objective evidence of collection risk. The amount of the impairment provision is calculated as the difference between the carrying amount of the doubtful trade receivables and their recoverable amount. In general, cash flow relating to short-term receivables is not discounted. |
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Description of accounting policy for determining components of cash and cash equivalents [text block] | Cash and cash equivalents Cash and cash equivalents comprise cash on hand and in banks, demand deposits and other highly liquid investments with an original maturity of three months or less, which are subject to an insignificant risk of changes in value. |
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Description of accounting policy for borrowing costs [text block] | Financial liabilities Debt with third parties (Loans and Borrowings) Debt with third parties is initially recorded at the fair value of the consideration received, less any directly attributable transaction costs. After initial recognition, these financial liabilities are measured at amortized cost using the effective interest method. Any difference between the cash received (net of transaction costs) and the repayment value is recognized in the statements of operations over the life of the debt. Debt with third parties is considered to be noncurrent when the maturity date is longer than twelve months from the reporting date, or when the Atento Group has full discretion to defer settlement for at least another twelve months from that date.
Financial liabilities are derecognized in the statement of financial position when the respective obligation is settled, cancelled or matures. |
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Description of accounting policy for trade and other payables [text block] | Trade payables Trade payables are payment obligations in respect of goods or services received from suppliers in the ordinary course of business. Trade payables falling due in twelve months or less are classified as current liabilities; otherwise, the balances are considered as noncurrent liabilities. |
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Description of accounting policy for derivative financial instruments and hedging [text block] | j) Derivative financial instruments and hedging Derivative financial instruments are initially recognized at their fair values on the date on which the derivative contract is entered into and are subsequently re-measured at their fair value. Any gains or losses resulting from changes in the fair value of a derivative instrument are recorded in the statements of operations, except for the effective portion of cash flow and net investment hedges, which is recognized in other comprehensive income/(loss) and later reclassified to profit or loss when the hedge item affects the statements of operations. At the inception of the derivative instrument contract, the Atento Group documents the relationship between the hedging instruments and the hedged items, as well as the risk management objectives and the strategy for groups of hedges. The Atento Group also documents its assessment, both at the inception of the hedge and throughout the term thereof, of whether the derivatives used are highly effective at offsetting changes in the fair value or cash flow of the hedged items. The fair value of a hedging derivative is classified as a non-current asset or liability, as applicable, if the remaining maturity of the hedged item exceeds twelve months, otherwise it is classified as a current asset or liability. For purpose of hedge accounting the Atento Group designates certain derivatives as either: Cash flow hedges Cash flow hedge is defined as a hedge of the exposure to variability in cash flows that is attributable to a particular risk associated with a recognized asset or liability (such as all or some future interest payments on variable rate debt) or a highly probable forecast transaction that could affect profit or loss. The effective portion of the gain or loss on the hedging instrument is recognized in other comprehensive income in the cash flow hedge reserve in equity. If a hedge of a forecast transaction subsequently results in the recognition of a financial asset or a financial liability, any gain or loss on the hedging instrument that was previously recognized directly in equity is recycled from reserves into the statements of operations in the same period(s) in which the financial asset or liability affects profit or loss. Net investment hedges Gains or losses on the hedging instrument relating to the effective portion of the hedge are recognized in other comprehensive income. Gains or losses relating to the ineffective portion are recognized in the statements of operations. Gains and losses accumulated in equity are included in the statements of operations when the foreign operation is partially disposed of or sold. |
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Description of accounting policy for issued capital [text block] | k) Share capital The ordinary shares of the Company are classified in equity (see Note 19). Issuance costs directly attributable to the issuance of new shares or options are deducted from the proceeds raised in equity, net of the tax effect. |
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Description Of Accounting Policy For Treasury Shares Explanatory | l) Treasury shares Own equity instruments that are reacquired (treasury shares) are recognized at cost and deducted from equity. No gain or loss is recognized in profit or loss on the purchase, sale, issue or cancellation of the Atento Group’s own equity instruments. Any difference between the carrying amount and the consideration, if reissued, is recognized in the share premium. |
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Description of accounting policy for provisions [text block] | m) Provisions Provisions are recognized when the Atento Group has a present obligation (legal or constructive) as a result of a past event, it is probable that an outflow of resources embodying economic benefits will be required to settle the obligation, and a reliable estimate can be made of the amount of the obligation. Provisions for restructuring include penalties for the cancellation of leases and other contracts, as well as employee termination payments. Provisions are not recognized for future operating losses. When the Atento Group is virtually certain that some or all of a provision is to be reimbursed, for example under an insurance contract, a separate asset is recognized in the statement of financial position, and the expense relating to the provision is recorded in the statements of operations, net of the expected reimbursement. Provisions are measured at the present value of expenditure expected to be required to settle the obligation, using a pretax rate that reflects current market assessments of the time value of money and the specific risks inherent to the obligation. Any increase in the provision due to the passage of time is recognized as a finance cost. Contingent liabilities represent possible obligations to third parties, and existing obligations that are not recognized, given that it is not likely that an outflow of economic resources will be required in order to settle the obligation or because the amount cannot be reliably estimated. Contingent liabilities are not recognized on the consolidated statement of financial position unless they are recorded as part of a business combination. |
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Description of accounting policy for share-based payment transactions [text block] | n) Employee benefit Sharebased payments Atento S.A. has a sharebased compensation plan, under which the subsidiaries of Atento S.A. receive services from employees as consideration for the equity instruments of Atento S.A. The subsidiaries themselves are not party to any of the contracts; Atento S.A. settles these agreements. The plan offers various instruments (award agreements, stock options, restricted stock units, etc.), but so far only six types of restricted stock units (“RSUs”) have been granted to selected employees, being two on December 3, 2014, two on July 1, 2016 one on July 3, 2017 and one on July 2, 2018. The fair value of the employee services received in exchange for the grant of the RSUs is recognized as an expense in the consolidated financial statements of Atento S.A. The total amount to be expensed is determined with reference to the fair value of the RSUs granted:
• Including any market performance conditions (for example, an entity’s share price); • Excluding the impact of any service and nonmarket performance vesting conditions (for example, profitability, sales growth targets and remaining an employee of the entity over a specified time period); and • Including the impact of any nonvesting conditions (for example, the requirement for employees to save or hold shares for a specific period of time). At the end of each reporting period, the group revises its estimates of the number of RSUs that are expected to vest based on the nonmarket vesting conditions and service conditions. It recognizes the impact of the revisions to original estimates, if any, in the statements of operations, with a corresponding adjustment to equity. When the RSUs vest, Atento S.A. issues new shares or buys them back in the market. The proceeds received, net of any directly attributable transaction costs, are credited to share capital (nominal value) and share premium. The social security contributions payable in connection with the granting of the share options is considered an integral part of the grant itself, and the charge will be treated as a cashsettled transaction. |
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Description of accounting policy for termination benefits [text block] | Termination benefits Termination benefits are paid to employees when the Atento Group decides to terminate their employment contracts prior to the usual retirement age or when the employee agrees to resign voluntarily in exchange for these benefits. The Atento Group recognizes these benefits as an expense for the year, at the earliest of the following dates: (a) when the Atento Group is no longer able to withdraw the offer for these benefits; or (b) when the Atento Group company recognizes the costs of a restructuring effort as per IAS 37, “Provisions, Contingent Liabilities and Contingent Assets”, and when this restructuring entails the payment of termination benefits. When benefits are offered in order to encourage the voluntary resignation of employees, termination benefits are measured on the basis of the number of employees expected to accept the offer. Benefits to be paid in more than twelve months from the reporting date are discounted to their present value. |
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Description of accounting policy for income tax [text block] | o) Income tax The income tax expense includes all the expenses and credits arising from the corporate income tax levied on all the Atento Group companies. Income tax expenses for each period represent the aggregate amounts of current and deferred taxes, if applicable. Current tax assets and liabilities for the current and prior periods are measured at the amount expected to be recovered from or paid to the tax authorities. The tax rates and tax laws used to compute the amounts are those that are enacted at the reporting date in each country in which the Atento Group operates. The Atento Group determines deferred tax assets and liabilities by applying the tax rates that will be effective when the corresponding asset is received or the liability settled, based on tax rates and tax laws that are enacted (or substantively enacted) at the reporting date. Deferred taxes are calculated on temporary differences arising from differences between the tax basis of assets and liabilities and their carrying amounts for financial reporting purposes. Deferred tax assets also arise from unused tax credits and tax loss carryforwards.
The carrying amounts of deferred income tax assets are reviewed at each reporting date and reduced to the extent that it is no longer probable that sufficient future taxable profits will be available to allow all or part of that deferred tax asset to be utilized. Unrecognized deferred income tax assets are reassessed at each reporting date and are recognized to the extent that it has become probable that future taxable profits will allow the deferred tax asset to be recovered. Deferred tax liabilities associated with investments in subsidiaries and branches are not recognized when the timing of the reversal can be controlled by the parent company, and it is probable that the temporary differences will not reverse in the foreseeable future. Deferred income tax relating to items directly recognized in equity is also recognized in equity. Deferred tax assets and liabilities resulting from business combinations are added to or deducted from goodwill. Deferred tax assets and liabilities are offset only if a legally enforceable right exists to offset current tax assets against current income tax liabilities and the deferred taxes relate to the same taxable entity and the same taxation authority. |
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Description of accounting policy for recognition of revenue [text block] | p) Revenue and Expenses Revenue and Expenses are recognized in the statements of operations an accrual basis, regardless of when actual payment or collection occurs. The Atento Group’s incorporation, startup and research expenses, as well as expenses that do not qualify for capitalization under IFRS, are recognized in the consolidated statements of operations when incurred and classified in accordance with their nature. |
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Description of accounting policy for interest income and expense [text block] | q) Interest income and expenses Interest expenses incurred in the construction of any qualified asset are capitalized during the time necessary to complete the asset and prepare it for the intended use. All other interest expenses are expensed as incurred. Interest income is recognized using the effective interest method. When a loan or a receivable has been impaired, the carrying amount is reduced to the recoverable amount, discounting the estimated future cash flow at the instrument’s original effective interest rate and recognizing the discount as a decrease in interest income. Interest income on impaired loans is recognized when the cash is collected or on the basis of the recovery of the costs when the loan is secured. |
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Description of accounting policy for leases [text block] | r) Leases (as lessee) The Atento Group rents certain properties. Leases where the lessor does not transfer substantially all of the risks and benefits of ownership of the asset are classified as operating leases. Operating lease payments are recognized as an expense in the statements of operations on a straight line basis over the lease term. Those lease arrangements under which the Atento Group holds the significant risks and benefits inherent in owning the leased item are treated as finance leases. Finance leases are capitalized as an asset at the inception of the lease period and classified according to their nature. Finance leases are capitalized at the lower of the present value of the minimum lease payments agreed, and the fair value of the leased asset. Lease payments are proportionally allocated to the principal of the lease liability and to finance charges. Finance charges are reflected in the statements of operations over the lease term so as to achieve a constant rate of interest on the balance pending repayment in each period. |
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Description of accounting policy for explanation of sources of estimation uncertainty with significant risk of causing material adjustment | s) Critical accounting estimates and assumptions The preparation of consolidated financial statements under IFRS as issued by the IASB requires the use of certain assumptions and estimates that affect the carrying amount of assets and liabilities within the next financial year. Some of the accounting policies applied in preparing the accompanying consolidated financial statements required Management to apply significant judgments in order to select the most appropriate assumptions for determining these estimates. These assumptions and estimates are based on Management experience, the advice of consultants and experts, forecasts and other circumstances and expectations prevailing at year end. Management’s evaluation takes into account the global economic situation in the sector in which the Atento Group operates, as well as the future outlook for the business. By virtue of their nature, these judgments are inherently subject to uncertainty. Consequently, actual results could differ substantially from the estimates and assumptions used. Should this occur, the values of the related assets and liabilities would be adjusted accordingly. Although these estimates were made on the basis of the best information available at each reporting date on the events analyzed, events that take place in the future might make it necessary to change these estimates in coming years. Changes in accounting estimates would be applied prospectively in accordance with the requirements of IAS 8, “Accounting Policies, Changes in Accounting Estimates and Errors”, recognizing the effects of the changes in estimates in the related consolidated statements of operations. An explanation of the estimates and judgments that entail a significant risk of leading to a material adjustment in the carrying amounts of assets and liabilities is as follow: Impairment of goodwill The Atento Group tests goodwill for impairment annually, in accordance with the accounting principle described in Note 3h. Goodwill is subject to impairment testing as part of the cashgenerating unit to which it has been allocated. The recoverable amounts of cashgenerating units defined in order to identify potential impairment in goodwill are determined on the basis of value in use, applying fiveyear financial forecasts based on the Atento Group’s strategic plans, approved and reviewed by Management. These calculations entail the use of assumptions and estimates, and require a significant degree of judgment. The main variables considered in the sensitivity analyses are growth rates, discount rates using the Weighted Average Cost of Capital (“WACC”) and the key business variables. Deferred taxes The Atento Group assesses the recoverability of deferred tax assets based on estimates of future earnings. The ability to recover these deferred amounts depends ultimately on the Atento Group’s ability to generate taxable earnings over the period in which the deferred tax assets remain deductible. This analysis is based on the estimated timing of the reversal of deferred tax liabilities, as well as estimates of taxable earnings, which are sourced from internal projections. The appropriate classification of tax assets and liabilities depends on a series of factors, including estimates as to the timing and realization of deferred tax assets and the projected tax payment schedule. Actual income tax receipts and payments could differ from the estimates made by the Atento Group as a result of changes in tax legislation or unforeseen transactions that could affect the tax balances (see Note 20). The Atento Group has recognized deferred tax assets corresponding to losses carried forward since, based on internal projections, it is probable that it will generate future taxable profits against which they may be utilized. The carrying amount of deferred income tax assets is reviewed at each reporting date, and reduced to the extent that it is no longer probable that sufficient taxable profits will be available to allow all or part of that deferred tax asset to be utilized. Unrecognized deferred income tax assets are reassessed at each reporting date and are recognized to the extent that it has become probable that future taxable profits will allow the deferred tax asset to be recovered. Provisions and contingencies Provisions are recognized when the Atento Group has a present obligation as a result of a past event, it is probable that an outflow of resources will be required to settle the obligation and a reliable estimate can be made of the amount of the obligation. This obligation may be legal or constructive, deriving from, inter alia, regulations, contracts, customary practice or public commitments that would lead third parties to reasonably expect that the Atento Group will assume certain responsibilities. The amount of the provision is determined based on the best estimate of the outflow of resources embodying economic benefit that will be required to settle the obligation, taking into account all available information as of the reporting date, including the opinions of independent experts such as legal counsel or consultants. No provision is recognized if the amount of liability cannot be estimated reliably. In such cases, the relevant information is disclosed in the notes to the consolidated financial statements. Given the uncertainties inherent in the estimates used to determine the amount of provisions, actual outflows of resources may differ from the amounts recognized originally on the basis of these estimates (see Note 21). Fair value of derivatives The Atento Group uses derivative financial instruments to mitigate risks, primarily derived from possible fluctuations in exchange rates. Derivatives are recognized at the inception of the contract at fair value.
The fair values of derivative financial instruments are calculated on the basis of observable market data available, either in terms of market prices or through the application of valuation techniques. The valuation techniques used to calculate the fair value of derivative financial instruments include the discounting of future cash flow associated with the instruments, applying assumptions based on market conditions at the valuation date or using prices established for similar instruments, among others. These estimates are based on available market information and appropriate valuation techniques. The fair values calculated could differ significantly if other market assumptions and/or estimation techniques were applied. |
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Description of accounting policy for subsidiaries [text block] | t) Interest in subsidiaries All subsidiaries are fully consolidated. Where necessary, the accounting policies of subsidiaries have been aligned to those adopted in the Atento Group. The details of Atento Group subsidiaries at December 31, 2018 are as follow:
At December 31, 2016, 2017 and 2018, none of the Group’s subsidiaries is listed on a stock exchange, except for Atento Luxco 1 S.A., which has debt securities listed in the International Stock Exchange (TISE) in Guernsey. All subsidiaries use year-end December 31 as their reporting date. |
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Description of accountng policy for disclosure of expected impact of initial application of new standards or interpretations [text block] | u) New and amended standards adopted by the Group The Atento Group applied IFRS 15 and IFRS 9 for the first time in 2018. The nature and effect of the changes as a result of adoption of these new accounting standards are described below. The adoption of these amendments did not have any material impact on the current period or any prior period. Several other amendments and interpretations apply for the first time in 2018, but did not have an impact on the consolidated financial statements of the Atento Group. The Atento Group has not early adopted any standards, interpretations or amendments that have been issued but are not yet effective. IFRS 15 Revenue from Contracts with Customers IFRS 15 supersedes IAS 11 Construction Contracts, IAS 18 Revenue and related Interpretations and it applies, with limited exceptions, to all revenue arising from contracts with its customers. IFRS 15 establishes a five-step model to account for revenue arising from contracts with customers and requires that revenue be recognised at an amount that reflects the consideration to which an entity expects to be entitled in exchange for transferring goods or services to a customer. IFRS 15 requires entities to exercise judgement, taking into consideration all of the relevant facts and circumstances when applying each step of the model to contracts with their customers. The standard also specifies the accounting for the incremental costs of obtaining a contract and the costs directly related to fulfilling a contract. In addition, the standard requires extensive disclosures. The Atento Group adopted IFRS 15 using the modified retrospective approach for initial adoption. The Company and its subsidiaries did not have any initial impact through the adoption of IFRS 15. IFRS 9 Financial Instruments IFRS 9 Financial Instruments replaces IAS 39 Financial Instruments: Recognition and Measurement for annual periods beginning on or after 1 January 2018, bringing together all three aspects of the accounting for financial instruments: classification and measurement; impairment; and hedge accounting. The Atento Group has applied IFRS 9 prospectively, with the initial application date of January 1, 2018. Financial assets
The Company’s loans and receivables as per IAS 39 that are held to collect contractual cash flows that solely represent payments and interest satisfy the conditions for classification as at amortized cost for IFRS 9 and hence there will be no change to the accounting for these assets.
The Company also had no changes for derivatives, that as per IAS 39 are classified at fair value through profit or loss (unless they are designated as hedges) and would appear to be classified as FVPL (Fair Value Through Profit or Loss) as per IFRS 9.
Accordingly, the Atento Group did not have any impact on the classification and measurement of its financial assets. Financial liabilities There is no impact on the Atento Group’s accounting for financial liabilities, as the new requirements only affect the accounting for financial liabilities that are designated at fair value through profit or loss and the Atento Group does not have such liabilities other than option for the acquisition of non-controlling interest and derivatives, that as per IAS 39 are classified at fair value through profit or loss (unless they are designated as hedges) and will be classified as FVPL (fair value through profit or loss) as per IFRS 9. The derecognition rules have been transferred from IAS 39 Financial Instruments: Recognition and Measurement and have not been changed.
The new hedge accounting rules will align the accounting for hedging instruments more closely with the Atento Group’s risk management practices. As a general rule, more hedge relationships might be eligible for hedge accounting, as the standard introduces a more principles-based approach. The Atento Group’s current hedge relationships will qualify as continuing hedges upon the adoption of IFRS 9. Accordingly, the Atento Group does not have impact on the accounting for its hedging relationships. The new impairment model requires the recognition of impairment provisions based on expected credit losses (ECL) rather than only incurred credit losses as is the case under IAS 39. It applies to financial assets classified at amortized cost, debt instruments measured at FVOCI (fair value through other comprehensive income), contract assets under IFRS 15 Revenue from Contracts with Customers, loan commitments and certain financial guarantee contracts. Management did not have any significant increase in the credit losses. v) Standards issued but not yet effective The new and amended standards and interpretations that are issued, but not yet effective, up to the date of issuance of the Group’s financial statements are disclosed below. The Group intends to adopt these new and amended standards and interpretations, if applicable, when they become effective. Title of standard IFRS 16 Leases Nature of change IFRS 16 was issued in January 2016. It will result in almost all leases being recognised on the balance sheet, as the distinction between operating and finance leases is removed. Under the new standard, an asset (the right to use the leased item) and a financial liability to pay rentals are recognised. The only exceptions are short-term and low-value leases.
Impact The standard will affect primarily the accounting for the group’s operating leases. As at the reporting date, lease commitments that the group expects to recognize as right-of-use assets amount to approximately 184,099 thousand U.S. dollars on January 1, 2019, and lease liabilities in the same amount. The consolidated statement of operations will be impacted by a decrease of-operating expenses and an increase of the amortization of the right-of-use assets and interest on the lease liability. Atento activities as a lessor are not material and hence the group does not expect any significant impact on the financial statements including no impacts in the loan’s covenants. Mandatory application date/ Date of adoption by group Atento will apply the standard from its mandatory adoption date of 1 January 2019. The group intends to apply the simplified transition approach and will not restate comparative amounts for the year prior to first adoption. Right-of-use assets for property leases will be measured on transition as if the new rules had always been applied. All other right-of-use assets will be measured at the amount of the lease liability on adoption Title of standard IFRIC Interpretation 23 Uncertainty over Income Tax Treatment Key requirements The Interpretation addresses the accounting for income taxes when tax treatments involve uncertainty that affects the application of IAS 12 and does not apply to taxes or levies outside the scope of IAS 12, nor does it specifically include requirements relating to interest and penalties associated with uncertain tax treatments. The Interpretation specifically addresses the following: • Whether an entity considers uncertain tax treatments separately; • The assumptions an entity makes about the examination of tax treatments by taxation authorities; • How an entity determines taxable profit (tax loss), tax bases, unused tax losses, unused tax credits and tax rates; • How an entity considers changes in facts and circumstances. Atento reviewed the tax treatment under the terms of IFRIC 23 in all subsidiaries and as at the reporting date, the group did not identify any material impact on the financial statements. Atento implemented a process for periodically review the income tax treatments consistent under IFRIC 23 requirements across the group. Mandatory application date/ Date of adoption by group Atento will apply the standard from its mandatory adoption date of 1 January 2019. |
ACCOUNTING POLICIES (Tables) |
12 Months Ended | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Disclosure of composition of group [text block] |
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MANAGEMENT OF FINANCIAL RISK (Tables) |
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Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of information about credit exposures designated as measured at fair value through profit or loss [text block] |
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Disclosure of information about liquidity arrangements, guarantees or other commitments with third parties that may affect fair value or risk of interests in structured entities [text block] |
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Currency risk [member] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Sensitivity analysis for types of market risk [text block] |
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BUSINESS COMBINATIONS (Tables) |
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Dec. 31, 2018 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Disclosure of detailed information about business combination [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about business combinations [text block] |
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Disclosure of detailed information about business combination [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about business combinations [text block] |
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INTANGIBLE ASSETS (Tables) |
12 Months Ended | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 |
Dec. 31, 2017 |
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Disclosure of detailed information about intangible assets [abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about intangible assets [text block] |
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GOODWILL (Tables) |
12 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of reconciliation of changes in goodwill [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of reconciliation of changes in goodwill [text block] |
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IMPAIRMENT OF ASSETS (Tables) |
12 Months Ended | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of impairment loss and reversal of impairment loss [abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of information for impairment loss recognised or reversed for individual asset or cash-generating unit [text block] |
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PROPERTY, PLANT AND EQUIPMENT (PP&E) (Tables) |
12 Months Ended | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 |
Dec. 31, 2017 |
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Disclosure of detailed information about property, plant and equipment [abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about property, plant and equipment [text block] |
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LEASES AND SIMILAR ARRANGEMENTS (Tables) |
12 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 | |||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of recognised finance lease as assets by lessee [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of finance lease and operating lease by lessee [text block] |
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OTHER FINANCIAL ASSETS (Tables) |
12 Months Ended | |||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 | ||||||||||||||||||||||||||||||||||||
Miscellaneous assets [abstract] | ||||||||||||||||||||||||||||||||||||
Details of other financial assets explanatory |
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TRADE AND OTHER RECEIVABLES (Tables) |
12 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 | |||||||||||||||||||||||||||||||||||||||||||||||||||||
Trade and other receivables [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of trade and other receivables breakdown [text block] |
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Disclosure of provision matrix [text block] |
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Disclosure of reconciliation of changes in loss allowance and explanation of changes in gross carrying amount for financial instruments [text block] |
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Disclosure of credit risk exposure [text block] |
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DERIVATIVE FINANCIAL INSTRUMENTS (Tables) |
12 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 |
Dec. 31, 2017 |
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Disclosure of detailed information about hedges [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Details Of Derivative Financial Instruments Explanatory |
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Interest rate swap contract [member] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about hedges [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about hedges [text block] |
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Currency swap contract [member] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about hedges [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about hedges [text block] |
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Hedges of net investment in foreign operations [member] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about hedges [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about hedges [text block] |
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CASH AND CASH EQUIVALENTS (Tables) |
12 Months Ended | ||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dec. 31, 2018 | |||||||||||||||||||||
Cash and cash equivalents [abstract] | |||||||||||||||||||||
Disclosure of restricted cash and cash equivalents [text block] |
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FINANCIAL LIABILITIES (Tables) |
12 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dec. 31, 2018 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of financial liabilities [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of maturity analysis for non-derivative financial liabilities [text block] |
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FINANCIAL DEBT WITH THIRD PARTIES (Tables) |
12 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
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Disclosure of detailed information about borrowings [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of borrowings [text block] |
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Disclosure of detailed information about borrowings [text block] |
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Disclosure of financial instruments by type of interest rate [text block] |
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Later than four years and not later than five years [member] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about borrowings [text block] |
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Later than three years and not later than four years [member] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about borrowings [text block] |
|
TRADE AND OTHER NON TRADE PAYABLES (Tables) |
12 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dec. 31, 2018 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Trade and other payables [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of detailed information about trade and other payables explanatory |
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EQUITY (Tables) |
12 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dec. 31, 2018 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
The 2016 Grant [member] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of number and weighted average exercise prices of other equity instruments [text block] |
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The 2016 Grant [member] | Subsidiaries [member] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of number and weighted average exercise prices of other equity instruments [text block] |
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Market approach [member] | The 2014 Grant [member] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of fair value measurement of equity [text block] |
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Market approach [member] | The 2016 Grant [member] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of fair value measurement of equity [text block] |
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Market approach [member] | The 2017 Grant [member] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of fair value measurement of equity [text block] |
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Market approach [member] | The 2018 Grant [member] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of fair value measurement of equity [text block] |
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TAX MATTERS (Tables) |
12 Months Ended | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
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Major components of tax expense (income) [abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of temporary difference, unused tax losses and unused tax credits [text block] |
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Disclosure of components of Income tax explanatory |
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Disclosure of deferred taxes [text block] |
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Disclosure of deferred tax expense arising from write-down or reversal of write-down of deferred tax asset |
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Disclosure of tax receivables and payables [text block] |
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PROVISIONS AND CONTINGENCIES (Tables) |
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Dec. 31, 2018 |
Dec. 31, 2017 |
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Disclosure of contingent liabilities [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of provisions [text block] |
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REVENUE AND EXPENSES (Tables) |
12 Months Ended | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 |
Dec. 31, 2017 |
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Analysis of income and expense [abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of revenue [text block] |
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Disclosure of other operating income [text block] |
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Disclosure of employee benefits [text block] |
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Disclosure of depreciation and amortisation expense [text block] |
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Disclosure of products and services [line items] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of other operating expense [text block] |
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Disclosure of finance income (cost) [text block] |
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Disclosure of effect of changes in foreign exchange rates [text block] |
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Disclosure of other operating expense [text block] |
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Disclosure of expenses [text block] |
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SEGMENT INFORMATION (Tables) |
12 Months Ended | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
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Disclosure of operating segments [abstract] | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of geographical areas [text block] |
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Disclosure of major customers [text block] |
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EARNINGS/(LOSS) PER SHARE (Tables) |
12 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Earnings per share [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Earnings per share [text block] |
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COMMITMENTS (Tables) |
12 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 | |||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of commitments [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of information about liquidity arrangements, guarantees or other commitments with third parties that may affect fair value or risk of interests in structured entities [text block] |
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Disclosure of finance lease and operating lease by lessee [text block] |
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RELATED PARTIES (Tables) |
12 Months Ended | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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Dec. 31, 2018 | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of transactions between related parties [abstract] | |||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Disclosure of transactions between related parties [text block] |
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BASIS OF PRESENTATION OF THE CONSOLIDATED FINANCIAL STATEMENTS - BUSINESS COMBINATIONS (Details) |
Sep. 02, 2016 |
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R Brasil Solucoes S.A. [member] | |
Disclosure of detailed information about business combination [line items] | |
Percentage of voting equity interests acquired | 8149.00% |
BASIS OF PRESENTATION OF THE CONSOLIDATED FINANCIAL STATEMENTS - OPERATING SEGMENTS (Details) |
9 Months Ended |
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Sep. 30, 2016 | |
Atento Morocco [member] | |
Disclosure Of Operating Segments [Line Items] | |
Proportion of ownership interest in subsidiary | 100.00% |
ACCOUNTING POLICIES - INTANGIBLES (Details) |
12 Months Ended |
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Dec. 31, 2018 | |
Computer software [member] | Bottom of range [member] | |
Disclosure of detailed information about intangible assets [line items] | |
Useful lives, intangible assets other than goodwill | 3 |
Computer software [member] | Top of range [member] | |
Disclosure of detailed information about intangible assets [line items] | |
Useful lives, intangible assets other than goodwill | 10 |
Other intangible assets [member] | Bottom of range [member] | |
Disclosure of detailed information about intangible assets [line items] | |
Useful lives, intangible assets other than goodwill | 4 |
Other intangible assets [member] | Top of range [member] | |
Disclosure of detailed information about intangible assets [line items] | |
Useful lives, intangible assets other than goodwill | 10 |
ACCOUNTING POLICIES - PPE (Details) |
12 Months Ended |
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Dec. 31, 2018 | |
Buildings [member] | |
Disclosure of detailed information about property, plant and equipment [line items] | |
Useful lives, property, plant and equipment, years | 5 - 40 |
Leasehold improvements [member] | |
Disclosure of detailed information about property, plant and equipment [line items] | |
Useful lives, property, plant and equipment, years | 5 - 40 |
Plant and equipment [member] | |
Disclosure of detailed information about property, plant and equipment [line items] | |
Useful lives, property, plant and equipment, years | 3 - 6 |
Fixtures and fittings [member] | |
Disclosure of detailed information about property, plant and equipment [line items] | |
Useful lives, property, plant and equipment, years | 1 - 10 |
Communication and network equipment [member] | |
Disclosure of detailed information about property, plant and equipment [line items] | |
Useful lives, property, plant and equipment, years | 0 |
Vehicles [member] | |
Disclosure of detailed information about property, plant and equipment [line items] | |
Useful lives, property, plant and equipment, years | 0 |
Other property, plant and equipment [member] | |
Disclosure of detailed information about property, plant and equipment [line items] | |
Useful lives, property, plant and equipment, years | 5 - 8 |
ACCOUNTING POLICIES - SHARE-BASED (Details) |
6 Months Ended | 11 Months Ended | 12 Months Ended | ||
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Jul. 02, 2018 |
Jul. 03, 2017 |
Jul. 01, 2016 |
Dec. 03, 2014 |
Dec. 31, 2018 |
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Restricted Stocks Units [member] | |||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||
Number of instruments granted in share-based payment arrangement | 1 | 1 | 2 | 2 | 6 |
ACCOUNTING POLICIES - VOTING POWER (Details) - USD ($) $ in Thousands |
Dec. 31, 2018 |
Dec. 31, 2017 |
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Disclosure of subsidiaries [line items] | ||
Minimum lease payments payable under non-cancellable operating lease | $ 153,328 | $ 240,112 |
ACCOUNTING POLICIES - SUBSIDIARIES (Details) |
12 Months Ended |
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Dec. 31, 2018 | |
Atento Luxco 1, S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Luxembourg |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Luxco Midco, S.à.r.l |
Atalaya Luxco 2. S.a.r.l. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Luxembourg |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Luxco 1. S.A. |
Atalaya Luxco 3. S.a.r.l. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Luxembourg |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Luxco 1. S.A. |
Atalaya Luxco Midco, S.a.r.l. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Luxembourg |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento S.A. |
Atento Argentina. S.A [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Buenos Aires (Argentina) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 90.00% |
Name of parent entity | Atalaya Luxco 2. S.à.r.l. |
Atento Argentina. S.A Atalaya Luxco 3 [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Buenos Aires (Argentina) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 10.00% |
Name of parent entity | Atalaya Luxco 3. S.à.r.l. |
Global Rossolimo. S.L.U [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Madrid (Spain) |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Spain Holdco. S.L.U. |
Atento Spain Holdco. S.L.U [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Madrid (Spain) |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Luxco 1. S.A. |
Atento Spain Holdco 6. S.L.U [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Madrid (Spain) |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Spain Holdco. S.L.U. |
Atento Spain Holdco 2. S.A.U [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Madrid (Spain) |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Spain Holdco 6. S.L.U. |
Atento Teleservicios Espana S.A.U. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Madrid (Spain) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Spain Holdco 2. S.A.U. |
Atento Servicios Tecnicos y Consultoria S.A.U [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Madrid (Spain) |
Description of nature of entity's operations and principal activities | Execution of technological projects and services, and consultancy services |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Teleservicios España S.A.U. |
Atento Impulsa. S.A.U [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Barcelona (Spain) |
Description of nature of entity's operations and principal activities | Management of specialized employment centers for disabled workers |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Teleservicios España S.A.U. |
Atento Servicios Auxiliares de Contact Center. S.A.U [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Madrid (Spain) |
Description of nature of entity's operations and principal activities | Execution of technological projects and services, and consultancy services |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Teleservicios España. S.A.U. |
Atento B V [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Amsterdam (Netherlands) |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Spain Holdco 2. S.A.U. |
Teleatento del Peru. S.A.C Atento Holding Chile. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Lima (Peru) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 16.6667% |
Name of parent entity | Atento Holding Chile. S.A. |
Teleatento del Peru. S.A.C [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Lima (Peru) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 83.3333% |
Name of parent entity | Atento B.V. |
Woknal. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Montevideo (Uruguay) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento B.V. |
Atento Colombia. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Bogotá DC (Colombia) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 94.97871% |
Name of parent entity | Atento B.V. |
Atento Holding Chile. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Santiago de Chile (Chile) |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 99.9999% |
Name of parent entity | Atento B.V. |
Atento Holding Chile. S.A. Atento Spain Holdco 2 [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Santiago de Chile (Chile) |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 0.0001% |
Name of parent entity | Atento Spain Holdco 2 |
Atento Educacion Limitada [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Santiago de Chile (Chile) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 99.00% |
Name of parent entity | Atento Chile. S.A. |
Atento Educacion Limitada Atento Holding Chile. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Santiago de Chile (Chile) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 1.00% |
Name of parent entity | Atento Holding Chile. S.A. |
Atento Colombia. S.A. Atento Servicios Auxiliares de Contact Center. S.L.U. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Bogotá DC (Colombia) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 0.00424% |
Name of parent entity | Atento Servicios Auxiliares de Contact Center. S.L.U. |
Atento Colombia. S.A. Atento Servicios Tecnicos y Consultoria. S.L.U. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Bogotá DC (Colombia) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 0.00854% |
Name of parent entity | Atento Servicios Técnicos y Consultoría. S.L.U. |
Atento Colombia. S.A. Atento Teleservicios Espana. S.A.U. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Bogotá DC (Colombia) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 5.00427% |
Name of parent entity | Atento Teleservicios España. S.A.U. |
Atento Colombia. S.A. Teleatento del Peru SAC. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Bogotá DC (Colombia) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 0.00424% |
Name of parent entity | Teleatento del Perú SAC. |
Atento Centro de Formacion Tecnica [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Santiago de Chile (Chile) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 99.00% |
Name of parent entity | Atento Chile. S.A. |
Atento Centro de Formacion Tecnica Atento Holding Chile. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Santiago de Chile (Chile) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 1.00% |
Name of parent entity | Atento Holding Chile. S.A. |
Atento Spain Holdco 4. S.A.U [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Madrid (Spain) |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Spain Holdco. S.L.U. |
Atento Brasil S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | São Paulo (Brazil) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 99.999% |
Name of parent entity | Atento Spain Holdco 4. S.A.U. |
Atento Brasil SA Atento Spain Holdco SLU [Member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | São Paulo (Brazil) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 0.001% |
Name of parent entity | Atento Spain Holdco. S.L.U. |
R Brasil Solucoes S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | São Paulo (Brazil) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 81.4885% |
Name of parent entity | Atento Brasil. S.A. |
R Brasil Solucoes S.A. Flavio Luiz Rossetto [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | São Paulo (Brazil) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Name of parent entity | |
R Brasil Solucoes S.A. Jorge Luiz Rossetto [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | São Paulo (Brazil) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Name of parent entity | |
Atento Spain Holdco 5. S.L.U [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Madrid (Spain) |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Spain Holdco. S.L.U. |
Atento Mexico Holdco S. de R.L. de [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Atento Mexico Holdco S. de R.L. de C.V. |
Description of nature of entity's operations and principal activities | Mexico |
Proportion of ownership interest in subsidiary | 99.966% |
Name of parent entity | Atento Spain Holdco 5. S.L.U. |
Atento Mexico Holdco S. de R.L. de C.V. Atento Spain Holdco. S.L.U. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Atento Mexico Holdco S. de R.L. de C.V. |
Description of nature of entity's operations and principal activities | Mexico |
Proportion of ownership interest in subsidiary | 0.004% |
Name of parent entity | Atento Spain Holdco. S.L.U. |
Atento Puerto Rico. Inc. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Guaynabo (Puerto Rico) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Mexico Holdco S. de R.L. de C.V. |
Contact US Teleservices Inc. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Houston, Texas (USA) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Mexico Holdco S. de R.L. de C.V. |
Atento Panama. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Panama City |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Mexico Holdco S. de R.L. de C.V. |
Atento Atencion y Servicios. S.A. de C.V. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Mexico City (Mexico) |
Description of nature of entity's operations and principal activities | Administrative, professional and consultancy services |
Proportion of ownership interest in subsidiary | 99.998% |
Name of parent entity | Atento Mexico Holdco S. de R.L. de C.V. |
Atento Atencion y Servicios. S.A. de C.V. Atento Servicios. S.A. de C.V. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Mexico City (Mexico) |
Description of nature of entity's operations and principal activities | Administrative, professional and consultancy services |
Proportion of ownership interest in subsidiary | 0.002% |
Name of parent entity | Atento Servicios. S.A. de C.V. |
Atento Servicios. S.A. de C.V. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Mexico City (Mexico) |
Description of nature of entity's operations and principal activities | Sale of goods and services |
Proportion of ownership interest in subsidiary | 99.998% |
Name of parent entity | Atento Mexico Holdco S. de R.L. de C.V. |
Atento Servicios. S.A. de C.V. Atento Atencion y Servicios. S.A. de C.V. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Mexico City (Mexico) |
Description of nature of entity's operations and principal activities | Sale of goods and services |
Proportion of ownership interest in subsidiary | 0.002% |
Name of parent entity | Atento Atención y Servicios. S.A. de C.V. |
Atento Centroamerica. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Guatemala (Guatemala) |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 99.9999% |
Name of parent entity | Atento Mexico Holdco S. de R.L. de C.V. |
Atento Centroamerica. S.A. Atento El Salvador S.A. de C.V. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Guatemala (Guatemala) |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 0.0001% |
Name of parent entity | Atento El Salvador S.A. de C.V. |
Atento de Guatemala. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Guatemala (Guatemala) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 99.99999% |
Name of parent entity | Atento Centroamérica. S.A. |
Atento de Guatemala. S.A. Atento El Salvador S.A. de C.V. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Guatemala (Guatemala) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 0.00001% |
Name of parent entity | Atento El Salvador S.A. de C.V. |
Atento El Salvador. S.A. de C.V. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | City of San Salvador (El Salvador) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 92.5946% |
Name of parent entity | Atento de Guatemala. S.A. |
Atento Chile. S.A. Atento Bv [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Santiago de Chile (Chile) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 0.01% |
Name of parent entity | Atento B.V. |
Atento El Salvador. S.A. de C.V. Atento Centroamerica. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | City of San Salvador (El Salvador) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 7.4054% |
Name of parent entity | Atento Centroamerica. S.A. |
Atento Nicaragua S.A [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Nicaragua |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 95.65% |
Name of parent entity | Atento Mexico Holdco S. de R.L. de C.V. |
Atento Nicaragua S.A Atento Centroamerica. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Nicaragua |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 4.35% |
Name of parent entity | Atento Centroamerica. S.A. |
Atento Chile. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Santiago de Chile (Chile) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 99.99% |
Name of parent entity | Atento Holding Chile. S.A. |
Interservicer - Servicos de BPO Ltda [Member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | São Paulo (Brasil) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 50.00002% |
Name of parent entity | Nova Interfile e Holding Ltda. |
Interfile Servicos De BPO Ltda [Member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | São Paulo (Brasil) |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 50.00002% |
Name of parent entity | Nova Interfile e Holding Ltda. |
Atento Costa Rica S.A Atento Centroamerica. S.A. [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Costa Rica |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 0.0001% |
Name of parent entity | Atento Centroamerica. S.A. |
Atento Costa Rica S.A [member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | Costa Rica |
Description of nature of entity's operations and principal activities | Operation of call centers |
Proportion of ownership interest in subsidiary | 99.999% |
Name of parent entity | Atento Mexico Holdco S. de R.L. de C.V. |
Nova Interfile Holding [Member] | |
Disclosure of subsidiaries [line items] | |
Country of incorporation of subsidiary | São Paulo (Brasil) |
Description of nature of entity's operations and principal activities | Holding company |
Proportion of ownership interest in subsidiary | 100.00% |
Name of parent entity | Atento Brasil. S.A. |
MANAGEMENT OF FINANCIAL RISK - BRAZILIAN DEBENTURES (Details) - USD ($) |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Disclosure of risk management strategy related to hedge accounting [line items] | ||
Financial debt with third parties bearing interests at variable rates, percentage | 7.40% | 12.80% |
Brazilian Debentures [member] | ||
Disclosure of risk management strategy related to hedge accounting [line items] | ||
Financial instruments designated as hedging instruments, at fair value | $ 0 | $ 1,200,000 |
MANAGEMENT OF FINANCIAL RISK - SENIOR SECURED NOTES (Details) - USD ($) |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Brazilian Debentures [member] | ||
Disclosure of risk management strategy related to hedge accounting [line items] | ||
Financial instruments designated as hedging instruments, at fair value | $ 0 | $ 1,200,000 |
Currency swap contract [member] | ||
Disclosure of risk management strategy related to hedge accounting [line items] | ||
Financial instruments designated as hedging instruments, at fair value | 10,600,000 | |
Financial assets | $ 3,000,000 | |
Interest rate risk [member] | Interest rate swap contract [member] | ||
Disclosure of risk management strategy related to hedge accounting [line items] | ||
Financial instruments designated as hedging instruments, at fair value | $ (1,212,000) |
MANAGEMENT OF FINANCIAL RISK - INTEREST RATE (Details) $ in Thousands |
Dec. 31, 2018
USD ($)
|
---|---|
Interest rate swap contract [member] | Interest rate risk [member] | |
Disclosure of risk management strategy related to hedge accounting [line items] | |
Financial instruments designated as hedging instruments, at fair value | $ (1,212) |
Interest rate swap contract [member] | Top of range [member] | Interest rate risk [member] | |
Disclosure of risk management strategy related to hedge accounting [line items] | |
Financial instruments designated as hedging instruments, at fair value | $ (1,174) |
Interest rate swap contract [member] | Top of range [member] | Currency risk [member] | |
Disclosure of risk management strategy related to hedge accounting [line items] | |
Percentage of reasonably possible change, market risk [Concept] | 0.001% |
Interest rate swap contract [member] | Bottom of range [member] | Interest rate risk [member] | |
Disclosure of risk management strategy related to hedge accounting [line items] | |
Financial instruments designated as hedging instruments, at fair value | $ (1,248) |
Interest rate swap contract [member] | Bottom of range [member] | Currency risk [member] | |
Disclosure of risk management strategy related to hedge accounting [line items] | |
Percentage of reasonably possible change, market risk [Concept] | (0.001%) |
Currency swap contract [member] | Top of range [member] | Currency risk [member] | |
Disclosure of risk management strategy related to hedge accounting [line items] | |
Financial instruments designated as hedging instruments, at fair value | $ (3,522) |
Percentage of reasonably possible change, market risk [Concept] | 0.001% |
Currency swap contract [member] | Bottom of range [member] | Currency risk [member] | |
Disclosure of risk management strategy related to hedge accounting [line items] | |
Financial instruments designated as hedging instruments, at fair value | $ 862 |
Percentage of reasonably possible change, market risk [Concept] | (0.001%) |
MANAGEMENT OF FINANCIAL RISK - FOREIGN CURRENCY RISK (Details) € in Thousands, د.م. in Thousands, S/ in Thousands, R$ in Thousands, Q in Thousands, $ in Thousands, $ in Thousands |
Dec. 31, 2018
BRL (R$)
|
Dec. 31, 2018
CLP ($)
|
Dec. 31, 2018
COP ($)
|
Dec. 31, 2018
EUR (€)
|
Dec. 31, 2018
GTQ (Q)
|
Dec. 31, 2018
MAD (د.م.)
|
Dec. 31, 2018
MXN ($)
|
Dec. 31, 2018
PEN (S/)
|
Dec. 31, 2018
USD ($)
|
Dec. 31, 2017
BRL (R$)
|
Dec. 31, 2017
CLP ($)
|
Dec. 31, 2017
COP ($)
|
Dec. 31, 2017
EUR (€)
|
Dec. 31, 2017
GTQ (Q)
|
Dec. 31, 2017
MAD (د.م.)
|
Dec. 31, 2017
MXN ($)
|
Dec. 31, 2017
PEN (S/)
|
Dec. 31, 2017
USD ($)
|
Dec. 31, 2016
BRL (R$)
|
Dec. 31, 2016
CLP ($)
|
Dec. 31, 2016
COP ($)
|
Dec. 31, 2016
EUR (€)
|
Dec. 31, 2016
GTQ (Q)
|
Dec. 31, 2016
MAD (د.م.)
|
Dec. 31, 2016
MXN ($)
|
Dec. 31, 2016
PEN (S/)
|
Dec. 31, 2016
USD ($)
|
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Euro to Colombian Pesos [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | $ 0 | $ 34,000 | $ 45,000 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 33.49 | 33.49 | 33.49 | 33.49 | 33.49 | 33.49 | 33.49 | 33.49 | 33.49 | 3,220.84008 | 3,220.84008 | 3,220.84008 | 3,220.84008 | 3,220.84008 | 3,220.84008 | 3,220.84008 | 3,220.84008 | 3,220.84008 | 2,846.7435699 | 2,846.7435699 | 2,846.7435699 | 2,846.7435699 | 2,846.7435699 | 2,846.7435699 | 2,846.7435699 | 2,846.7435699 | 2,846.7435699 |
Euro to Colombian Pesos [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | € | € 0 | € 253 | € 244 | ||||||||||||||||||||||||
Financial liabilities | € | € 0 | 0 | |||||||||||||||||||||||||
Appreciation of financial assets in functional currency | $ 0 | 281 | 287 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | 0 | € 0 | € 0 | ||||||||||||||||||||||||
Euro to Colombian Pesos [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | 0 | $ 904,880,000 | $ 303,000 | $ 817,344,000 | $ 272,000 | ||||||||||||||||||||||
Euro to Colombian Pesos [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | $ 0 | $ 0 | 0 | ||||||||||||||||||||||||
Euro to Dirham Moroccan [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | 52,000 | 70,000 | 47,000 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 0.1 | 0.1 | 0.1 | 0.1 | 0.1 | 0.1 | 0.1 | 0.1 | 0.1 | 10.1000968 | 10.1000968 | 10.1000968 | 10.1000968 | 10.1000968 | 10.1000968 | 10.1000968 | 10.1000968 | 10.1000968 | 9.6064349 | 9.6064349 | 9.6064349 | 9.6064349 | 9.6064349 | 9.6064349 | 9.6064349 | 9.6064349 | 9.6064349 |
Euro to Dirham Moroccan [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | € | € 668 | € 527 | € 252 | ||||||||||||||||||||||||
Financial liabilities | € | € 0 | 0 | |||||||||||||||||||||||||
Appreciation of financial assets in functional currency | $ 713,000 | 586 | 297 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | 0 | € 0 | € 0 | ||||||||||||||||||||||||
Euro to Dirham Moroccan [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | 764,000 | د.م. 5,915 | $ 632,000 | د.م. 2,848 | $ 281,000 | ||||||||||||||||||||||
Euro to Dirham Moroccan [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | د.م. 0 | د.م. 0 | 0 | ||||||||||||||||||||||||
Euro to Peruvian Nuevos Soles [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | 0 | 5,000 | 12,000 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 0.03 | 0.03 | 0.03 | 0.03 | 0.03 | 0.03 | 0.03 | 0.03 | 0.03 | 3.5025557 | 3.5025557 | 3.5025557 | 3.5025557 | 3.5025557 | 3.5025557 | 3.5025557 | 3.5025557 | 3.5025557 | 3.1838036 | 3.1838036 | 3.1838036 | 3.1838036 | 3.1838036 | 3.1838036 | 3.1838036 | 3.1838036 | 3.1838036 |
Euro to Peruvian Nuevos Soles [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | € | € 0 | € 37 | € 64 | ||||||||||||||||||||||||
Financial liabilities | € | 0 | 0 | |||||||||||||||||||||||||
Appreciation of financial assets in functional currency | € | 0 | 41 | 76 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | € | € 0 | € 0 | € 0 | ||||||||||||||||||||||||
Euro to Peruvian Nuevos Soles [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 0 | S/ 144 | $ 44,000 | S/ 241 | $ 72,000 | ||||||||||||||||||||||
Euro to Peruvian Nuevos Soles [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | S/ 0 | S/ 0 | 0 | ||||||||||||||||||||||||
Euro to USD [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | 180,000 | 400,000 | 412,000 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 0.01 | 0.01 | 0.01 | 0.01 | 0.01 | 0.01 | 0.01 | 0.01 | 0.01 | 1.07937 | 1.07937 | 1.07937 | 1.07937 | 1.07937 | 1.07937 | 1.07937 | 1.07937 | 1.07937 | 0.94869 | 0.94869 | 0.94869 | 0.94869 | 0.94869 | 0.94869 | 0.94869 | 0.94869 | 0.94869 |
Euro to USD [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | € | € 1,417 | € 2,999 | € 3,515 | ||||||||||||||||||||||||
Financial liabilities | € | 0 | 0 | |||||||||||||||||||||||||
Appreciation of financial assets in functional currency | € | 1,574 | 3,332 | 3,905 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | € | € 0 | € 0 | € 0 | ||||||||||||||||||||||||
Euro to USD [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 1,622,000 | $ 3,597,000 | $ 3,705,000 | ||||||||||||||||||||||||
Euro to USD [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | 0 | 0 | |||||||||||||||||||||||||
Chilean Pesos to USD [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | 6,000 | 1,000 | 0 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.0014629 | 0.0014629 | 0.0014629 | 0.0014629 | 0.0014629 | 0.0014629 | 0.0014629 | 0.0014629 | 0.0014629 | 0.0013487 | 0.0013487 | 0.0013487 | 0.0013487 | 0.0013487 | 0.0013487 | 0.0013487 | 0.0013487 | 0.0013487 |
Chilean Pesos to USD [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | € 36,744 | $ 7,982,000 | $ 212,000 | ||||||||||||||||||||||||
Financial liabilities | € | 0 | € 0 | |||||||||||||||||||||||||
Appreciation of financial assets in functional currency | 40,827 | 8,875,000 | 235,000 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | € 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
Chilean Pesos to USD [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 53,000 | $ 13,000 | $ 0 | ||||||||||||||||||||||||
Chilean Pesos to USD [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | 0 | 0 | |||||||||||||||||||||||||
Mexican Pesos to USD [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | 157,000 | (49,000) | 0 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.0457715 | 0.0457715 | 0.0457715 | 0.0457715 | 0.0457715 | 0.0457715 | 0.0457715 | 0.0457715 | 0.0457715 | 0.0436482 | 0.0436482 | 0.0436482 | 0.0436482 | 0.0436482 | 0.0436482 | 0.0436482 | 0.0436482 | 0.0436482 |
Mexican Pesos to USD [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 27,719 | $ 970 | $ 6 | ||||||||||||||||||||||||
Financial liabilities | 0 | 0 | |||||||||||||||||||||||||
Appreciation of financial assets in functional currency | 30,799 | 0 | 0 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
Mexican Pesos to USD [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 1,411,000 | $ 49,000 | $ 0 | ||||||||||||||||||||||||
Mexican Pesos to USD [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | 0 | 0 | |||||||||||||||||||||||||
Brazilian Reais to USD [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | 0 | 1,000 | 0 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.2720677 | 0.2720677 | 0.2720677 | 0.2720677 | 0.2720677 | 0.2720677 | 0.2720677 | 0.2720677 | 0.2720677 | 0.2761499 | 0.2761499 | 0.2761499 | 0.2761499 | 0.2761499 | 0.2761499 | 0.2761499 | 0.2761499 | 0.2761499 |
Brazilian Reais to USD [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | R$ | R$ 16 | R$ 27 | R$ 6 | ||||||||||||||||||||||||
Financial liabilities | R$ | 0 | 0 | |||||||||||||||||||||||||
Appreciation of financial assets in functional currency | R$ | 17 | 30 | 7 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | R$ | R$ 0 | R$ 0 | R$ 0 | ||||||||||||||||||||||||
Brazilian Reais to USD [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 4,000 | $ 8,000 | $ 2,000 | ||||||||||||||||||||||||
Brazilian Reais to USD [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | 0 | 0 | |||||||||||||||||||||||||
Guatemalan Quetzal to USD [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | 30,000 | 1,000 | 36,000 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.1225362 | 0.1225362 | 0.1225362 | 0.1225362 | 0.1225362 | 0.1225362 | 0.1225362 | 0.1225362 | 0.1225362 | 0.119647 | 0.119647 | 0.119647 | 0.119647 | 0.119647 | 0.119647 | 0.119647 | 0.119647 | 0.119647 |
Guatemalan Quetzal to USD [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | Q | Q 2,094 | Q 82 | Q 2,442 | ||||||||||||||||||||||||
Financial liabilities | Q | 0 | 0 | |||||||||||||||||||||||||
Appreciation of financial assets in functional currency | Q | 2,327 | 91 | 2,713 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | Q | Q 0 | Q 0 | Q 0 | ||||||||||||||||||||||||
Guatemalan Quetzal to USD [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 271,000 | $ 11,000 | $ 325,000 | ||||||||||||||||||||||||
Guatemalan Quetzal to USD [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | 0 | 0 | |||||||||||||||||||||||||
Colombian Pesos to USD [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | 19,000 | 23,000 | 22,000 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.0003016 | 0.0003016 | 0.0003016 | 0.0003016 | 0.0003016 | 0.0003016 | 0.0003016 | 0.0003016 | 0.0003016 | 0.0002999 | 0.0002999 | 0.0002999 | 0.0002999 | 0.0002999 | 0.0002999 | 0.0002999 | 0.0002999 | 0.0002999 |
Colombian Pesos to USD [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 546,644 | $ 610,695 | $ 590,271 | ||||||||||||||||||||||||
Financial liabilities | 0 | 0 | |||||||||||||||||||||||||
Appreciation of financial assets in functional currency | 607,382 | 678,550 | 655,857 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
Colombian Pesos to USD [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 168,000 | $ 205,000 | $ 197,000 | ||||||||||||||||||||||||
Colombian Pesos to USD [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | 0 | 0 | |||||||||||||||||||||||||
Peruvian Nuevos Soles to USD [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | 369,000 | 903,000 | 778,000 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ (116,000) | $ (199,000) | $ (170,000) | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.2773498 | 0.2773498 | 0.2773498 | 0.2773498 | 0.2773498 | 0.2773498 | 0.2773498 | 0.2773498 | 0.2773498 | 0.2681764 | 0.2681764 | 0.2681764 | 0.2681764 | 0.2681764 | 0.2681764 | 0.2681764 | 0.2681764 | 0.2681764 |
Peruvian Nuevos Soles to USD [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | S/ | S/ 11,221 | S/ 26,358 | S/ 23,484 | ||||||||||||||||||||||||
Financial liabilities | S/ | 3,536 | 5,822 | 5,138 | ||||||||||||||||||||||||
Appreciation of financial assets in functional currency | S/ | 12,468 | 29,287 | 26,094 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | S/ | S/ 3,929 | S/ 6,469 | S/ 5,709 | ||||||||||||||||||||||||
Peruvian Nuevos Soles to USD [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 3,321,000 | $ 8,123,000 | $ 6,998,000 | ||||||||||||||||||||||||
Peruvian Nuevos Soles to USD [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | 1,046,000 | 1,794,000 | 1,531,000 | ||||||||||||||||||||||||
United States Dolar to Euro [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | 2,000 | 1,000 | 1,230,000 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 0.01 | 0.01 | 0.01 | 0.01 | 0.01 | 0.01 | 0.01 | 0.01 | 0.01 | 0.7504378 | 0.7504378 | 0.7504378 | 0.7504378 | 0.7504378 | 0.7504378 | 0.7504378 | 0.7504378 | 0.7504378 | 0.8538089 | 0.8538089 | 0.8538089 | 0.8538089 | 0.8538089 | 0.8538089 | 0.8538089 | 0.8538089 | 0.8538089 |
United States Dolar to Euro [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 15 | $ 8,000 | $ 11,068,000 | ||||||||||||||||||||||||
Financial liabilities | 0 | 0 | |||||||||||||||||||||||||
Appreciation of financial assets in functional currency | 17,000 | 9,000 | 12,298,000 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | 0 | 0 | 0 | ||||||||||||||||||||||||
United States Dolar to Euro [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | 15,000 | € 6 | 8,000 | € 10,500 | 11,068,000 | ||||||||||||||||||||||
United States Dolar to Euro [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | € 0 | € 0 | 0 | ||||||||||||||||||||||||
United States Dolar to MXN [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | 0 | 1,000 | 9,000 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 0.18 | 0.18 | 0.18 | 0.18 | 0.18 | 0.18 | 0.18 | 0.18 | 0.18 | 17.69661 | 17.69661 | 17.69661 | 17.69661 | 17.69661 | 17.69661 | 17.69661 | 17.69661 | 17.69661 | 18.55746 | 18.55746 | 18.55746 | 18.55746 | 18.55746 | 18.55746 | 18.55746 | 18.55746 | 18.55746 |
United States Dolar to MXN [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 1 | $ 10,000 | $ 79,000 | ||||||||||||||||||||||||
Financial liabilities | 0 | 0 | |||||||||||||||||||||||||
Appreciation of financial assets in functional currency | 1,000 | 11,000 | 88,000 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | 0 | 0 | 0 | ||||||||||||||||||||||||
United States Dolar to MXN [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | 1,000 | $ 202 | 10,000 | $ 1,627 | 79,000 | ||||||||||||||||||||||
United States Dolar to MXN [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | $ 0 | $ 0 | 0 | ||||||||||||||||||||||||
Chilean Pesos to Euro [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets at fair value through profit or loss | 0 | 20,000 | 0 | ||||||||||||||||||||||||
Financial liabilities at fair value through profit or loss | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
% Appreciation of asset and liability currency versus the functional currency | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 0.10% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% | 10.00% |
Appreciation of asset and liability currency versus the functional currency | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0.0012198 | 0.0012198 | 0.0012198 | 0.0012198 | 0.0012198 | 0.0012198 | 0.0012198 | 0.0012198 | 0.0012198 | 0.0012795 | 0.0012795 | 0.0012795 | 0.0012795 | 0.0012795 | 0.0012795 | 0.0012795 | 0.0012795 | 0.0012795 |
Chilean Pesos to Euro [Member] | Functional currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 70 | $ 132,016,000 | $ 292,000 | ||||||||||||||||||||||||
Financial liabilities | 0 | 0 | |||||||||||||||||||||||||
Appreciation of financial assets in functional currency | 81,000 | 146,423,000 | 324,000 | ||||||||||||||||||||||||
Appreciation of financial liabilities in functional currency | $ 0 | $ 0 | $ 0 | ||||||||||||||||||||||||
Chilean Pesos to Euro [Member] | Asset currency [member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial assets | $ 0 | € 179 | $ 215,000 | € 0 | $ 0 | ||||||||||||||||||||||
Chilean Pesos to Euro [Member] | Liability Currency [Member] | |||||||||||||||||||||||||||
Disclosure of risk management strategy related to hedge accounting [line items] | |||||||||||||||||||||||||||
Financial liabilities | € 0 | € 0 | $ 0 |
MANAGEMENT OF FINANCIAL RISK - FINANCIAL DEBT WITH THIRD PARTY (Details) - USD ($) $ in Thousands |
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
Dec. 31, 2015 |
---|---|---|---|---|
Disclosure of risk management strategy related to hedge accounting [abstract] | ||||
Secured bank loans received | $ 400,035 | $ 398,346 | ||
Notes and debentures issued | 14,708 | 21,055 | ||
Unsecured bank loans received | 39,498 | 56,392 | ||
Finance lease liabilities | 5,527 | 10,498 | ||
Cash and cash equivalents | 133,526 | 141,762 | $ 194,035 | $ 184,020 |
Contingent value instrument | 0 | 0 | ||
Net debt | $ 326,242 | $ 344,529 |
BUSINESS COMBINATIONS - RBRASIL / INTERFILE (Details) R$ in Thousands, $ in Thousands |
5 Months Ended | 8 Months Ended | 12 Months Ended | ||||
---|---|---|---|---|---|---|---|
Jun. 09, 2017
USD ($)
|
Sep. 02, 2016
BRL (R$)
|
Sep. 02, 2016
USD ($)
|
Dec. 31, 2018
USD ($)
|
Dec. 31, 2017
USD ($)
|
Dec. 31, 2016
USD ($)
|
Sep. 02, 2016
USD ($)
|
|
Disclosure of detailed information about business combination [line items] | |||||||
Cash flows used in obtaining control of subsidiaries or other businesses, classified as investing activities | $ 0 | $ 14,512 | $ 8,638 | ||||
Business combinations [member] | |||||||
Disclosure of detailed information about business combination [line items] | |||||||
Transaction costs | 192 | ||||||
Company consolidated revenue | 38,558 | ||||||
Revenue of acquiree since acquisition date | $ 22,472 | ||||||
Business combinations [member] | Gross contractual amount for trade receivables [member] | |||||||
Disclosure of detailed information about business combination [line items] | |||||||
Accounts receivable | $ 5,643 | ||||||
R Brasil Solucoes S.A. [member] | |||||||
Disclosure of detailed information about business combination [line items] | |||||||
Percentage of voting equity interests acquired | 8149.00% | 8149.00% | |||||
Cash flows used in obtaining control of subsidiaries or other businesses, classified as investing activities | R$ 27,095 | $ 8,638 | |||||
Contingent consideration arrangements and indemnification assets recognised as of acquisition date | R$ 8,150 | $ 2,501 | |||||
Consideration transferred, acquisition-date fair value | 11,454 | ||||||
Financial liabilities recognised as of acquisition date | 2,932 | ||||||
Accounts receivable | $ 2,273 | ||||||
Revenue of acquiree since acquisition date | 5,951 | ||||||
Profit (loss) of acquiree since acquisition date | $ 858 | ||||||
Nova Interfile Holding [Member] | |||||||
Disclosure of detailed information about business combination [line items] | |||||||
Cash flows used in obtaining control of subsidiaries or other businesses, classified as investing activities | 14,664 | ||||||
Consideration transferred, acquisition-date fair value | 16,236 | ||||||
Financial liabilities recognised as of acquisition date | 6,203 | ||||||
Accounts receivable | $ 5,463 |
BUSINESS COMBINATIONS - FAIR VALUE RBRASIL (Details) R$ in Thousands |
8 Months Ended | 12 Months Ended | ||||
---|---|---|---|---|---|---|
Sep. 02, 2016
BRL (R$)
|
Sep. 02, 2016
USD ($)
|
Dec. 31, 2018
USD ($)
|
Dec. 31, 2017
USD ($)
|
Dec. 31, 2016
USD ($)
|
Sep. 02, 2016
USD ($)
|
|
Liabilities [abstract] | ||||||
Deferred tax liabilities | $ 30,221,000 | $ 43,942,000 | $ 45,597,000 | |||
Goodwill on acquisition | 154,989,000 | 153,144,000 | 146,015,000 | |||
Analysis of the cash flow of the acquisition | ||||||
Outflow cash, net | $ 0 | $ 14,512,000 | $ 8,638,000 | |||
R Brasil Solucoes S.A. [member] | ||||||
Assets [abstract] | ||||||
Cash and cash equivalents | $ 315,000 | |||||
Escrow account | R$ 9,400 | 2,884,000 | ||||
Deferred taxes assets | 2,079,000 | |||||
Other credits | 679,000 | |||||
Property, plant and equipment | 491,000 | |||||
Identifiable intangible assets recognised as of acquisition date | 2,628,000 | |||||
Accounts receivable | 2,273,000 | |||||
Liabilities [abstract] | ||||||
Other obligations | 2,932,000 | |||||
Contingent liabilities recognised as of acquisition date | 13,105,000 | |||||
Total net liabilities assumed at fair value | (4,688,000) | |||||
Non- interest | 928,000 | |||||
Goodwill on acquisition | 15,214,000 | |||||
Total of the consideration | 11,454,000 | |||||
Purchase price consideration | ||||||
Contingent consideration | 8,150 | $ 2,501,000 | ||||
Analysis of the cash flow of the acquisition | ||||||
Consideration paid (received) | $ 8,953,000 | |||||
Net cash acquired | 315,000 | |||||
Outflow cash, net | R$ 27,095 | $ 8,638,000 |
INTANGIBLE ASSETS - BREAKDOWN (Details) - USD ($) |
12 Months Ended | ||
---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | $ 230,104,000 | $ 226,553,000 | $ 226,260,000 |
Additions | 2,827,000 | 19,707,000 | 37,872,000 |
Acquisitions from business combination | 0 | 16,456,000 | 2,628,000 |
Disposals | 1,506,000 | 3,366,000 | (2,990,000) |
Transfers | 4,362,000 | 0 | |
Translation differences | (30,073,000) | 10,168,000 | 38,527,000 |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | 5,486,000 | 0 | |
Intangible assets other than goodwill | 211,202,000 | 230,104,000 | 226,553,000 |
Gross carrying amount [member] | |||
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | 520,344,000 | 453,776,000 | 387,500,000 |
Additions | 62,134,000 | 35,488,000 | 13,044,000 |
Acquisitions from business combination | 0 | 16,456,000 | 2,628,000 |
Disposals | 2,871,000 | 3,893,000 | 0 |
Transfers | 4,362,000 | 570,000 | |
Translation differences | (63,632,000) | 17,947,000 | 60,630,000 |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | 12,795,000 | 0 | |
Intangible assets other than goodwill | 533,132,000 | 520,344,000 | 453,776,000 |
Accumulated depreciation and amortisation [member] | |||
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | (265,771,000) | (205,716,000) | (139,027,000) |
Additions | (58,681,000) | (55,195,000) | (50,916,000) |
Acquisitions from business combination | 0 | 0 | 0 |
Disposals | 1,365,000 | 527,000 | 7,036,000 |
Transfers | 0 | (570,000) | |
Translation differences | 32,455,000 | (4,817,000) | (22,809,000) |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | (7,309,000) | 0 | |
Intangible assets other than goodwill | (297,941,000) | (265,771,000) | (205,716,000) |
Accumulated impairment [member] | |||
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | (24,469,000) | (21,507,000) | (22,213,000) |
Additions | (626,000) | 0 | 0 |
Acquisitions from business combination | 0 | 0 | 0 |
Disposals | 0 | 0 | 0 |
Transfers | 0 | 0 | |
Translation differences | 1,104,000 | (2,962,000) | 706,000 |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | 0 | 0 | |
Intangible assets other than goodwill | (23,991,000) | (24,469,000) | (21,507,000) |
Development | Gross carrying amount [member] | |||
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | 4,696,000 | 3,907,000 | 2,422,000 |
Additions | 2,081,000 | 1,513,000 | 1,231,000 |
Acquisitions from business combination | 0 | 0 | 0 |
Disposals | 777,000 | 7,000 | 0 |
Transfers | 0 | (627,000) | |
Translation differences | (1,341,000) | (90,000) | 306,000 |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | 431,000 | 0 | |
Intangible assets other than goodwill | 5,090,000 | 4,696,000 | 3,907,000 |
Development | Accumulated depreciation and amortisation [member] | |||
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | (691,000) | (475,000) | (282,000) |
Additions | (181,000) | (235,000) | (241,000) |
Acquisitions from business combination | 0 | 0 | 0 |
Disposals | 14,000 | 7,000 | 33,000 |
Transfers | 0 | (1,000) | |
Translation differences | 727,000 | 13,000 | 15,000 |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | (516,000) | 0 | |
Intangible assets other than goodwill | (647,000) | (691,000) | (475,000) |
Customer base | Gross carrying amount [member] | |||
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | 291,898,000 | 264,157,000 | 254,110,000 |
Additions | 0 | 2,552,000 | 0 |
Acquisitions from business combination | 0 | 14,931,000 | 2,522,000 |
Disposals | 411,000 | 9,000 | 0 |
Transfers | 0 | 0 | |
Translation differences | (38,285,000) | 10,267,000 | 7,525,000 |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | 9,725,000 | 0 | |
Intangible assets other than goodwill | 262,927,000 | 291,898,000 | 264,157,000 |
Customer base | Accumulated depreciation and amortisation [member] | |||
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | (133,658,000) | (105,296,000) | (77,443,000) |
Additions | (23,423,000) | (25,222,000) | (24,175,000) |
Acquisitions from business combination | 0 | 0 | 0 |
Disposals | 150,000 | 0 | 0 |
Transfers | 0 | 0 | |
Translation differences | 18,461,000 | (3,140,000) | (2,806,000) |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | (4,820,000) | 0 | |
Intangible assets other than goodwill | (143,290,000) | (133,658,000) | (105,296,000) |
Software | |||
Disclosure of detailed information about intangible assets [line items] | |||
Additions | 38,500,000 | ||
Software | Gross carrying amount [member] | |||
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | 158,035,000 | 138,050,000 | 90,278,000 |
Additions | 53,035,000 | 12,463,000 | 8,140,000 |
Acquisitions from business combination | 0 | 1,468,000 | 105,000 |
Disposals | 676,000 | 3,085,000 | 0 |
Transfers | 5,182,000 | 2,115,000 | |
Translation differences | (22,973,000) | 7,024,000 | 47,073,000 |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | 2,363,000 | 0 | |
Intangible assets other than goodwill | 194,966,000 | 158,035,000 | 138,050,000 |
Software | Accumulated depreciation and amortisation [member] | |||
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | (93,905,000) | (68,138,000) | (36,637,000) |
Additions | (28,992,000) | (24,669,000) | (21,953,000) |
Acquisitions from business combination | 0 | 0 | 0 |
Disposals | 48,000 | 147,000 | 6,716,000 |
Transfers | 0 | (179,000) | |
Translation differences | 10,269,000 | (1,066,000) | (16,264,000) |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | (1,265,000) | 0 | |
Intangible assets other than goodwill | (113,845,000) | (93,905,000) | (68,138,000) |
Other intangible assets [member] | Gross carrying amount [member] | |||
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | 65,253,000 | 44,839,000 | 39,492,000 |
Additions | 6,091,000 | 18,960,000 | 980,000 |
Acquisitions from business combination | 0 | 57,000 | 1,000 |
Disposals | 1,007,000 | 533,000 | 0 |
Transfers | (820,000) | 1,155,000 | |
Translation differences | (733,000) | 775,000 | 6,788,000 |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | 276,000 | 0 | |
Intangible assets other than goodwill | 69,060,000 | 65,253,000 | 44,839,000 |
Other intangible assets [member] | Accumulated depreciation and amortisation [member] | |||
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | (37,517,000) | (31,807,000) | (24,665,000) |
Additions | (6,085,000) | (5,069,000) | (4,547,000) |
Acquisitions from business combination | 0 | 0 | 0 |
Disposals | 1,153,000 | 373,000 | 287,000 |
Transfers | 0 | (390,000) | |
Translation differences | 2,998,000 | (624,000) | (3,754,000) |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | (708,000) | 0 | |
Intangible assets other than goodwill | (40,159,000) | (37,517,000) | (31,807,000) |
Work in progress | Gross carrying amount [member] | |||
Disclosure of detailed information about intangible assets [line items] | |||
Intangible assets other than goodwill | 462,000 | 2,823,000 | 1,198,000 |
Additions | 927,000 | 0 | 2,693,000 |
Acquisitions from business combination | 0 | 0 | 0 |
Disposals | 0 | 259,000 | 0 |
Transfers | 0 | (2,073,000) | |
Translation differences | (300,000) | (29,000) | (1,062,000) |
Revaluation Increase Decrease Intangible Assets Other Than Goodwill | 0 | 0 | |
Intangible assets other than goodwill | $ 1,089,000 | $ 462,000 | $ 2,823,000 |
INTANGIBLE ASSETS - CUSTOMER BASE (Details) - USD ($) |
12 Months Ended | |||
---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
Dec. 31, 2015 |
|
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | $ 211,202,000 | $ 230,104,000 | $ 226,553,000 | $ 226,260,000 |
Additions | 2,827,000 | 19,707,000 | 37,872,000 | |
Acquisitions from business combination | 0 | 16,456,000 | 2,628,000 | |
Disposals | 1,506,000 | 3,366,000 | (2,990,000) | |
Translation differences | (30,073,000) | 10,168,000 | 38,527,000 | |
Accumulated depreciation and amortisation [member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | (297,941,000) | (265,771,000) | (205,716,000) | (139,027,000) |
Additions | (58,681,000) | (55,195,000) | (50,916,000) | |
Acquisitions from business combination | 0 | 0 | 0 | |
Disposals | 1,365,000 | 527,000 | 7,036,000 | |
Translation differences | 32,455,000 | (4,817,000) | (22,809,000) | |
Accumulated impairment [member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | (23,991,000) | (24,469,000) | (21,507,000) | (22,213,000) |
Additions | (626,000) | 0 | 0 | |
Acquisitions from business combination | 0 | 0 | 0 | |
Disposals | 0 | 0 | 0 | |
Translation differences | 1,104,000 | (2,962,000) | 706,000 | |
Capitalised development expenditure [member] | Accumulated depreciation and amortisation [member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | (647,000) | (691,000) | (475,000) | (282,000) |
Additions | (181,000) | (235,000) | (241,000) | |
Acquisitions from business combination | 0 | 0 | 0 | |
Disposals | 14,000 | 7,000 | 33,000 | |
Translation differences | 727,000 | 13,000 | 15,000 | |
Customer-related intangible assets [member] | BRAZIL [Member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | 112,632,000 | |||
Customer-related intangible assets [member] | SPAIN [Member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | 49,910,000 | |||
Customer-related intangible assets [member] | MEXICO [Member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | 48,202,000 | |||
Customer-related intangible assets [member] | PERU [Member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | 15,648,000 | |||
Customer-related intangible assets [member] | COLOMBIA [Member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | 3,106,000 | |||
Customer-related intangible assets [member] | CHILE [Member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | 8,940,000 | |||
Customer-related intangible assets [member] | ARGENTINA [Member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | 4,033,000 | |||
Customer-related intangible assets [member] | URUGUAY [member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | 4,033,000 | |||
Customer-related intangible assets [member] | Telefonica S.A. [member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | 247,744,000 | |||
Customer-related intangible assets [member] | Accumulated depreciation and amortisation [member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | (143,290,000) | (133,658,000) | (105,296,000) | (77,443,000) |
Additions | (23,423,000) | (25,222,000) | (24,175,000) | |
Acquisitions from business combination | 0 | 0 | 0 | |
Disposals | 150,000 | 0 | 0 | |
Translation differences | 18,461,000 | (3,140,000) | (2,806,000) | |
Computer software [member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Additions | 38,500,000 | |||
Computer software [member] | BRAZIL [Member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Additions | 4,600,000 | |||
Computer software [member] | Accumulated depreciation and amortisation [member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | (113,845,000) | (93,905,000) | (68,138,000) | (36,637,000) |
Additions | (28,992,000) | (24,669,000) | (21,953,000) | |
Acquisitions from business combination | 0 | 0 | 0 | |
Disposals | 48,000 | 147,000 | 6,716,000 | |
Translation differences | 10,269,000 | (1,066,000) | (16,264,000) | |
Other intangible assets [member] | Accumulated depreciation and amortisation [member] | ||||
Disclosure of detailed information about intangible assets [line items] | ||||
Intangible assets other than goodwill | (40,159,000) | (37,517,000) | (31,807,000) | $ (24,665,000) |
Additions | (6,085,000) | (5,069,000) | (4,547,000) | |
Acquisitions from business combination | 0 | 0 | 0 | |
Disposals | 1,153,000 | 373,000 | 287,000 | |
Translation differences | $ 2,998,000 | $ (624,000) | $ (3,754,000) |
GOODWILL - CHANGES IN GOODWILL (Details) - USD ($) $ in Thousands |
12 Months Ended | |
---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
|
Disclosure of reconciliation of changes in goodwill [line items] | ||
Goodwill Period Start | $ 153,144 | $ 146,015 |
Increase (decrease) through other changes, goodwill | 0 | 8,400 |
Increase (decrease) through net exchange differences, goodwill | (23,732) | (1,272) |
Goodwill Period End | 154,989 | 153,144 |
PERU [Member] | ||
Disclosure of reconciliation of changes in goodwill [line items] | ||
Goodwill Period Start | 30,269 | 29,268 |
Increase (decrease) through other changes, goodwill | 0 | 0 |
Increase (decrease) through net exchange differences, goodwill | (1,200) | 1,001 |
Goodwill Period End | 29,069 | 30,269 |
CHILE [Member] | ||
Disclosure of reconciliation of changes in goodwill [line items] | ||
Goodwill Period Start | 18,780 | 17,314 |
Increase (decrease) through other changes, goodwill | 0 | 0 |
Increase (decrease) through net exchange differences, goodwill | (2,172) | 1,466 |
Goodwill Period End | 16,608 | 18,780 |
COLOMBIA [Member] | ||
Disclosure of reconciliation of changes in goodwill [line items] | ||
Goodwill Period Start | 6,284 | 6,249 |
Increase (decrease) through other changes, goodwill | 0 | 0 |
Increase (decrease) through net exchange differences, goodwill | (514) | 35 |
Goodwill Period End | 5,770 | 6,284 |
CZECH REPUBLIC [Member] | ||
Disclosure of reconciliation of changes in goodwill [line items] | ||
Goodwill Period Start | 0 | 0 |
Increase (decrease) through other changes, goodwill | 0 | 0 |
Increase (decrease) through net exchange differences, goodwill | 0 | 0 |
Goodwill Period End | 0 | 0 |
MEXICO [Member] | ||
Disclosure of reconciliation of changes in goodwill [line items] | ||
Goodwill Period Start | 1,842 | 1,758 |
Increase (decrease) through other changes, goodwill | 0 | 0 |
Increase (decrease) through net exchange differences, goodwill | 2 | 84 |
Goodwill Period End | 1,844 | 1,842 |
SPAIN [Member] | ||
Disclosure of reconciliation of changes in goodwill [line items] | ||
Goodwill Period Start | 0 | 0 |
Increase (decrease) through other changes, goodwill | 0 | 0 |
Increase (decrease) through net exchange differences, goodwill | 0 | 0 |
Goodwill Period End | 0 | 0 |
BRAZIL [Member] | ||
Disclosure of reconciliation of changes in goodwill [line items] | ||
Goodwill Period Start | 79,790 | 72,439 |
Increase (decrease) through other changes, goodwill | 0 | 8,400 |
Increase (decrease) through net exchange differences, goodwill | (11,672) | (1,049) |
Goodwill Period End | 68,118 | 79,790 |
ARGENTINA [Member] | ||
Disclosure of reconciliation of changes in goodwill [line items] | ||
Goodwill Period Start | 16,179 | 18,988 |
Increase (decrease) through other changes, goodwill | 0 | 0 |
Increase (decrease) through net exchange differences, goodwill | (8,176) | (2,809) |
Goodwill Period End | $ 33,580 | $ 16,179 |
GOODWILL - SUBSIDIARIES (Details) - USD ($) $ in Thousands |
12 Months Ended | ||
---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|
Disclosure of reconciliation of changes in goodwill [line items] | |||
Goodwill | $ 154,989 | $ 153,144 | $ 146,015 |
Increase (decrease) through other changes, goodwill | $ 0 | $ 8,400 |
IMPAIRMENT OF ASSETS - DISCOUNT AND GROWTH RATES (Details) - USD ($) |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
BRAZIL [Member] | ||
Disclosure of information for cash-generating units [line items] | ||
Discount rate applied to cash flow projections | 14.10% | 12.74% |
Growth rate used to extrapolate cash flow projections | 3.70% | 3.85% |
Recoverable amounts | $ 763,449,000 | $ 879,303,000 |
MEXICO [Member] | ||
Disclosure of information for cash-generating units [line items] | ||
Discount rate applied to cash flow projections | 14.07% | 12.09% |
Growth rate used to extrapolate cash flow projections | 3.00% | 4.00% |
Recoverable amounts | $ 47,732,000 | $ 25,400,000 |
COLOMBIA [Member] | ||
Disclosure of information for cash-generating units [line items] | ||
Discount rate applied to cash flow projections | 12.46% | 12.48% |
Growth rate used to extrapolate cash flow projections | 3.30% | 3.40% |
Recoverable amounts | $ 74,267,000 | $ 59,643,000 |
PERU [Member] | ||
Disclosure of information for cash-generating units [line items] | ||
Discount rate applied to cash flow projections | 9.75% | 11.54% |
Growth rate used to extrapolate cash flow projections | 1.40% | 2.50% |
Recoverable amounts | $ 389,208,000 | $ 226,881,000 |
CHILE [Member] | ||
Disclosure of information for cash-generating units [line items] | ||
Discount rate applied to cash flow projections | 10.49% | 11.35% |
Growth rate used to extrapolate cash flow projections | 2.50% | 2.40% |
Recoverable amounts | $ 98,318,000 | $ 60,607,000 |
ARGENTINA [Member] | ||
Disclosure of information for cash-generating units [line items] | ||
Discount rate applied to cash flow projections | 53.04% | 30.25% |
Growth rate used to extrapolate cash flow projections | 34.20% | 19.30% |
Recoverable amounts | $ 78,276,000 | $ 90,143,000 |
IMPAIRMENT OF ASSETS - INTANGIBLE ASSETS (Details) - USD ($) $ in Thousands |
12 Months Ended | ||
---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|
Disclosure of detailed information about intangible assets [line items] | |||
Other gains (losses) | $ 180 | $ 372 | $ 41,748 |
Description of key assumptions on which management has based cash flow projections | In the event of a 1% increase or decrease in the discount rate used to calculate the recoverable amount of the CGUs in each country, with the other variables remaining unchanged, the recoverable amount would still be higher than the corresponding carrying amount. | In the event of a 1% increase or decrease in the discount rate used to calculate the recoverable amount of the CGUs in each country, with the other variables remaining unchanged, the recoverable amount would still be higher than the corresponding carrying amount. |
PROPERTY, PLANT AND EQUIPMENT (PP&E) (Details) - USD ($) |
12 Months Ended | ||
---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|
Disclosure of detailed information about property, plant and equipment [line items] | |||
Property, plant and equipment Period Start | $ 152,195,000 | $ 165,270,000 | $ 191,678,000 |
Additions | 8,815,000 | 950,000 | 13,824,000 |
Acquisition of new entities | 0 | 2,628,000 | 491,000 |
Disposals | 478,000 | 24,444,000 | 5,876,000 |
Transfers | (4,362,000) | 0 | 0 |
Translation differences | (15,334,000) | 7,791,000 | (7,199,000) |
Property, plant and equipment Period End | 123,940,000 | 152,195,000 | 165,270,000 |
Gross carrying amount [member] | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Property, plant and equipment Period Start | 368,168,000 | 343,127,000 | 298,533,000 |
Additions | 27,751,000 | 50,176,000 | 32,624,000 |
Acquisition of new entities | 0 | 2,628,000 | 491,000 |
Disposals | 19,227,000 | 42,937,000 | 26,392,000 |
Transfers | (4,362,000) | 0 | 0 |
Translation differences | (36,247,000) | 15,174,000 | 37,871,000 |
Property, plant and equipment Period End | 337,284,000 | 368,168,000 | 343,127,000 |
Accumulated depreciation and amortisation [member] | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Property, plant and equipment Period Start | (215,973,000) | (177,857,000) | (106,855,000) |
Additions | (36,566,000) | (49,226,000) | (46,448,000) |
Acquisition of new entities | 0 | 0 | 0 |
Disposals | 18,749,000 | 18,493,000 | 20,516,000 |
Transfers | 0 | 0 | 0 |
Translation differences | 20,913,000 | (7,383,000) | (45,070,000) |
Property, plant and equipment Period End | (213,344,000) | (215,973,000) | (177,857,000) |
Land and natural resources | Gross carrying amount [member] | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Property, plant and equipment Period Start | 0 | 0 | 37,000 |
Additions | 0 | 0 | 0 |
Acquisition of new entities | 0 | 0 | 0 |
Disposals | 0 | 0 | 38,000 |
Transfers | 0 | 0 | 0 |
Translation differences | 0 | 0 | 1,000 |
Property, plant and equipment Period End | 0 | 0 | 0 |
Buildings [member] | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Additions | 6,600 | ||
Buildings [member] | Gross carrying amount [member] | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Property, plant and equipment Period Start | 11,443,000 | 9,792,000 | 9,733,000 |
Additions | 0 | 272,000 | 0 |
Acquisition of new entities | 0 | 0 | 0 |
Disposals | 1,000 | 0 | 0 |
Transfers | 0 | 0 | 285,000 |
Translation differences | (514,000) | 1,379,000 | (226,000) |
Property, plant and equipment Period End | 12,129,000 | 11,443,000 | 9,792,000 |
Buildings [member] | Accumulated depreciation and amortisation [member] | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Property, plant and equipment Period Start | (3,878,000) | (3,232,000) | (3,626,000) |
Additions | (396,000) | (839,000) | (108,000) |
Acquisition of new entities | 0 | 0 | 0 |
Disposals | 0 | 653,000 | 402,000 |
Transfers | 0 | 0 | 0 |
Translation differences | 316,000 | (460,000) | 100,000 |
Property, plant and equipment Period End | (4,425,000) | (3,878,000) | (3,232,000) |
Plant and machinery [member] | Gross carrying amount [member] | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Property, plant and equipment Period Start | 8,659,000 | 6,843,000 | 9,330,000 |
Additions | 55,000 | 211,000 | 144,000 |
Acquisition of new entities | 0 | 575,000 | 0 |
Disposals | 59,000 | 0 | 86,000 |
Transfers | 0 | 437,000 | 536,000 |
Translation differences | (468,000) | 593,000 | (3,081,000) |
Property, plant and equipment Period End | 8,187,000 | 8,659,000 | 6,843,000 |
Plant and machinery [member] | Accumulated depreciation and amortisation [member] | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Property, plant and equipment Period Start | (5,687,000) | (4,068,000) | (4,171,000) |
Additions | (1,010,000) | (1,049,000) | (1,130,000) |
Acquisition of new entities | 0 | 0 | 0 |
Disposals | 0 | 13,000 | 370,000 |
Transfers | 0 | 0 | 0 |
Translation differences | 365,000 | (583,000) | 863,000 |
Property, plant and equipment Period End | (6,332,000) | (5,687,000) | (4,068,000) |
Furniture, tools and other tangible assets | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Additions | 5,600,000 | ||
Furniture, tools and other tangible assets | Gross carrying amount [member] | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Property, plant and equipment Period Start | 329,058,000 | 317,228,000 | 243,166,000 |
Additions | 15,154,000 | 27,800,000 | 20,984,000 |
Acquisition of new entities | 0 | 2,053,000 | 477,000 |
Disposals | 18,204,000 | 32,300,000 | 26,155,000 |
Transfers | 952,000 | 3,117,000 | 12,310,000 |
Translation differences | (32,412,000) | 11,160,000 | 66,446,000 |
Property, plant and equipment Period End | 294,548,000 | 329,058,000 | 317,228,000 |
Furniture, tools and other tangible assets | Accumulated depreciation and amortisation [member] | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Property, plant and equipment Period Start | (206,408,000) | (170,557,000) | (99,058,000) |
Additions | (35,160,000) | (47,338,000) | (45,210,000) |
Acquisition of new entities | 0 | 0 | 0 |
Disposals | 18,749,000 | 17,827,000 | 19,744,000 |
Transfers | 0 | 0 | 0 |
Translation differences | 20,232,000 | (6,340,000) | (46,033,000) |
Property, plant and equipment Period End | (202,587,000) | (206,408,000) | (170,557,000) |
PP&E under construction | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Additions | 7,400,000 | ||
PP&E under construction | Gross carrying amount [member] | |||
Disclosure of detailed information about property, plant and equipment [line items] | |||
Property, plant and equipment Period Start | 19,008,000 | 9,264,000 | 36,267,000 |
Additions | 12,542,000 | 21,893,000 | 11,496,000 |
Acquisition of new entities | 0 | 0 | 14,000 |
Disposals | 963,000 | 10,637,000 | 113,000 |
Transfers | (5,314,000) | (3,554,000) | (13,131,000) |
Translation differences | (2,853,000) | 2,042,000 | (25,269,000) |
Property, plant and equipment Period End | $ 22,420,000 | $ 19,008,000 | $ 9,264,000 |
PROPERTY, PLANT AND EQUIPMENT (PP&E) - ADDITIONS (Details) - USD ($) $ in Thousands |
12 Months Ended | |||
---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
Dec. 31, 2015 |
|
Disclosure of detailed information about property, plant and equipment [line items] | ||||
Property, plant and equipment | $ 123,940 | $ 152,195 | $ 165,270 | $ 191,678 |
Additions other than through business combinations, property, plant and equipment | 8,815 | $ 950 | $ 13,824 | |
Fixtures and fittings [member] | ||||
Disclosure of detailed information about property, plant and equipment [line items] | ||||
Additions other than through business combinations, property, plant and equipment | $ 5,600 |
LEASES AND SIMILAR ARRANGEMENTS - FINANCE LEASES (Details) - USD ($) |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Property, plant and equipment [member] | ||
Disclosure of recognised finance lease as assets by lessee [line items] | ||
Recognised finance lease as assets | $ 5,798,000 | $ 8,466,000 |
Plant and machinery [member] | ||
Disclosure of recognised finance lease as assets by lessee [line items] | ||
Recognised finance lease as assets | 983,000 | 1,847,000 |
Fixtures and fittings [member] | Other intangible assets [member] | ||
Disclosure of recognised finance lease as assets by lessee [line items] | ||
Recognised finance lease as assets | $ 4,815,000 | $ 6,619,000 |
LEASES AND SIMILAR ARRANGEMENTS - MATURITY (Details) - USD ($) $ in Thousands |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Disclosure of finance lease and operating lease by lessee [line items] | ||
Minimum finance lease payments payable | $ 5,527 | $ 10,498 |
Up to 1 year [member] | ||
Disclosure of finance lease and operating lease by lessee [line items] | ||
Minimum finance lease payments payable | 3,158 | 4,260 |
Between 1 and 5 years | ||
Disclosure of finance lease and operating lease by lessee [line items] | ||
Minimum finance lease payments payable | $ 2,369 | $ 6,238 |
LEASES AND SIMILAR ARRANGEMENTS - ATENTO BRASIL SA (Details) R$ in Thousands, $ in Thousands |
4 Months Ended | 7 Months Ended | 8 Months Ended | |||
---|---|---|---|---|---|---|
Apr. 25, 2017
BRL (R$)
|
Jul. 24, 2017
BRL (R$)
|
Aug. 24, 2017
BRL (R$)
|
Aug. 24, 2017
USD ($)
|
Jul. 24, 2017
USD ($)
|
Apr. 25, 2017
USD ($)
|
|
Disclosure of quantitative information about leases for lessee [abstract] | ||||||
Information about sale and leaseback transactions | Atento Brasil S.A. entered in a sale leaseback agreement with HP Financial Services Arrendamento Mercantil S.A. | Atento Brasil S.A. entered in a new sale leaseback agreement with HP Financial Services Arrendamento Mercantil S.A. | Atento Brasil S.A. entered in a new sale leaseback agreement with HP Financial Services Arrendamento Mercantil S.A. | |||
Sale leaseback amount | R$ 23,615 | R$ 4,220 | R$ 4,570 | $ 1,179 | $ 1,089 | $ 6,094 |
FINANCIAL ASSETS (Details) - USD ($) $ in Thousands |
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
Dec. 31, 2015 |
---|---|---|---|---|
Disclosure of financial assets [line items] | ||||
Trade and other receivables | $ 19,148 | $ 21,677 | ||
Other financial assets | 65,070 | 60,222 | ||
Derivative financial instruments | 11,313 | 8,177 | ||
Non-current financial assets | 95,531 | 90,076 | ||
Other financial assets | 891 | 1,810 | ||
Cash and cash equivalents | $ 133,526 | $ 141,762 | $ 194,035 | $ 184,020 |
OTHER FINANCIAL ASSETS (Details) - USD ($) $ in Thousands |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Categories of financial assets [abstract] | ||
Other non-current receivables | $ 13,232 | $ 11,125 |
Non-current guarantees and deposits | 51,838 | 49,097 |
Total non-current | 65,070 | 60,222 |
Other current receivables | 272 | 805 |
Current guarantees and deposits | 619 | 1,005 |
Total current | 891 | 1,810 |
Total | $ 65,961 | $ 62,032 |
TRADE AND OTHER RECEIVABLES (Details) - USD ($) $ in Thousands |
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
---|---|---|---|
Trade and other receivables [abstract] | |||
Non-current trade receivables | $ 6,430 | $ 6,923 | |
Other non-financial assets | 12,718 | 14,754 | |
Total non-current | 19,148 | 21,677 | |
Current trade receivables | 279,926 | 358,311 | |
Other receivables | 8,439 | 13,225 | |
Prepayments | 18,332 | 7,849 | |
Personnel | 8,957 | 9,180 | |
Total Current | 315,654 | 388,565 | |
Total | 334,802 | 410,242 | |
Trade receivables | 288,531 | 371,333 | |
Impairment allowances | (2,175) | (6,099) | $ (4,279) |
Trade receivables, net | $ 286,356 | $ 365,234 |
TRADE AND OTHER RECEIVABLES - AGING ANALYSIS (Details) - Trade receivables [member] - USD ($) $ in Thousands |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Disclosure of provision matrix [line items] | ||
Trade receivable not yet due or due | $ 22,751 | $ 26,884 |
Not impaired receivable | ||
Disclosure of provision matrix [line items] | ||
Trade receivable not yet due or due | 22,751 | 26,884 |
Not Due | Not impaired receivable | ||
Disclosure of provision matrix [line items] | ||
Trade receivable not yet due or due | 263,605 | 338,350 |
Due, Less than 90 days | ||
Disclosure of provision matrix [line items] | ||
Trade receivable not yet due or due | 14,704 | 20,268 |
Due, Between 90 and 180 days | ||
Disclosure of provision matrix [line items] | ||
Trade receivable not yet due or due | 1,026 | 1,476 |
Due, Betweeen 180 and 360 days | ||
Disclosure of provision matrix [line items] | ||
Trade receivable not yet due or due | 2,691 | 1,734 |
Due, Over 360 days | ||
Disclosure of provision matrix [line items] | ||
Trade receivable not yet due or due | $ 4,330 | $ 3,406 |
TRADE AND OTHER RECEIVABLES - MOVEMENTS IN THE PROVISION FOR IMPAIRMENT OF TRADE RECEIVABLES (Details) - USD ($) |
12 Months Ended | |
---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
|
Trade and other receivables [abstract] | ||
Opening balance | $ (6,099,000) | $ (4,279,000) |
Allowance | (1,854,000) | (3,061,000) |
Reversal | 824,000 | 553,000 |
Translation differences | 1,923,000 | 688,000 |
Total | $ (2,175,000) | $ (6,099,000) |
DERIVATIVE FINANCIAL INSTRUMENTS (Details) R$ in Thousands |
Dec. 31, 2018
USD ($)
|
Mar. 05, 2018
BRL (R$)
|
Mar. 05, 2018
USD ($)
|
Dec. 31, 2017
USD ($)
|
---|---|---|---|---|
Disclosure of detailed information about financial instruments [line items] | ||||
Assets | $ 11,313,000 | $ 8,177,000 | ||
Liabilities | (682,000) | 6,352,000 | ||
Non-current portion, assets | 11,313,000 | 8,177,000 | ||
Non-current portion, liabilities | 682,000 | 5,140,000 | ||
Current portion, assets | 0 | 0 | ||
Current portion, liabilities | 0 | 1,212,000 | ||
Net investment hedges | ||||
Disclosure of detailed information about financial instruments [line items] | ||||
Assets | 2,289,000 | |||
Interest rate swaps | Cashflow hedges | ||||
Disclosure of detailed information about financial instruments [line items] | ||||
Assets | 0 | 0 | ||
Liabilities | 0 | (1,212,000) | ||
Cross-currency swaps | ||||
Disclosure of detailed information about financial instruments [line items] | ||||
Contractual amounts to be exchanged | R$ | R$ 33,000 | |||
Variable rate | 2.10% | 2.10% | ||
Hedged loan, USD | $ 10,092,000 | |||
Fixed rate | 3.40% | 3.40% | ||
Cross-currency swaps | Net investment hedges | ||||
Disclosure of detailed information about financial instruments [line items] | ||||
Assets | 11,313,000 | 7,429,000 | ||
Liabilities | $ 0 | $ (5,140,000) |
DERIVATIVE FINANCIAL INSTRUMENTS - CASH FLOW HEDGE AND NET INVESTMENT HEDGES (Details) € in Thousands, S/ in Thousands, R$ in Thousands, $ in Thousands |
12 Months Ended | |||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Dec. 31, 2018
USD ($)
|
Dec. 31, 2017
USD ($)
|
Dec. 31, 2016
USD ($)
|
Dec. 31, 2017
BRL (R$)
|
Dec. 31, 2017
EUR (€)
|
Dec. 31, 2017
MXN ($)
|
Dec. 31, 2017
PEN (S/)
|
Dec. 31, 2017
USD ($)
|
|||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Fair value assets | $ 11,313,000 | $ 8,177,000 | ||||||||||
Fair value liability | (682,000) | 6,352,000 | ||||||||||
Other comprehensive income, net of taxes | $ (9,594,000) | |||||||||||
Change in OCI | (25,927,000) | |||||||||||
Statements of operations - Finance cost | 45,612,000 | [1] | 78,145,000 | [1] | $ 59,151,000 | |||||||
Change in fair value of financial instruments | 179,000 | 230,000 | $ 675,000 | |||||||||
Currency Swap Contract - do not qualify for hedge accounting [Member] | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Other comprehensive income, net of taxes | 0 | |||||||||||
Change in OCI | 0 | |||||||||||
Statements of operations - Finance cost | (1,863,000) | |||||||||||
Change in fair value of financial instruments | $ (748,000) | |||||||||||
Itau Bank [member] | BRL, selling currency | Interest rate swaps | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Dec. 11, 2018 | |||||||||||
Notional or Purchase currency | BRL | |||||||||||
Index | BRL CDI | |||||||||||
Notional in contract currency | R$ | R$ 135,000 | |||||||||||
Fair value assets | (1,212,000) | |||||||||||
Other comprehensive income, net of taxes | $ 0 | |||||||||||
Change in OCI | (781,000) | |||||||||||
Statements of operations - Finance cost | 954,000 | |||||||||||
Change in fair value of financial instruments | $ 0 | |||||||||||
Goldman Sachs Bank [member] | USD, Selling currency | Currency Swap Contract - do not qualify for hedge accounting [Member] | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Aug. 10, 2022 | |||||||||||
Notional or Purchase currency | USD | |||||||||||
Notional in contract currency | R$ | R$ 754,440 | |||||||||||
Fair value assets | 748,000 | |||||||||||
Other comprehensive income, net of taxes | $ 0 | |||||||||||
Change in OCI | 0 | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ (748,000) | |||||||||||
ABC Brasil SA [member] | BRL, selling currency | Currency Swap Contract - do not qualify for hedge accounting [Member] | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Nov. 24, 2017 | |||||||||||
Notional or Purchase currency | BRL | |||||||||||
Notional in contract currency | 12,232,000 | |||||||||||
Fair value assets | 0 | |||||||||||
Other comprehensive income, net of taxes | $ 0 | |||||||||||
Change in OCI | 0 | |||||||||||
Statements of operations - Finance cost | (1,863,000) | |||||||||||
Change in fair value of financial instruments | 0 | |||||||||||
Cashflow hedges | Interest rate swaps | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Fair value assets | 0 | 0 | ||||||||||
Fair value liability | $ 0 | (1,212,000) | ||||||||||
Net investment hedges | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Fair value assets | 2,289,000 | |||||||||||
Other comprehensive income, net of taxes | (9,594,000) | |||||||||||
Change in OCI | (25,146,000) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ 518,000 | |||||||||||
Net investment hedges | Santander Bank [member] | MXN, selling currency | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Jan. 20, 2018 | |||||||||||
Notional or Purchase currency | USD | |||||||||||
Index | MXN | |||||||||||
Notional in contract currency | 11,111,000 | |||||||||||
Fair value assets | 0 | |||||||||||
Other comprehensive income, net of taxes | $ (2,113,000) | |||||||||||
Change in OCI | (2,411,000) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ 21,000 | |||||||||||
Net investment hedges | Santander Bank [member] | EUR, selling currency | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Jan. 20, 2018 | |||||||||||
Notional or Purchase currency | USD | |||||||||||
Index | EUR | |||||||||||
Notional in contract currency | 20,000,000 | |||||||||||
Fair value assets | 0 | |||||||||||
Other comprehensive income, net of taxes | $ 1,742,000 | |||||||||||
Change in OCI | (2,522,000) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ 88,000 | |||||||||||
Net investment hedges | Goldman Sachs Bank [member] | MXN, selling currency | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Jan. 20, 2018 | |||||||||||
Notional or Purchase currency | USD | |||||||||||
Index | MXN | |||||||||||
Notional in contract currency | 40,000,000 | |||||||||||
Fair value assets | € | € 0 | |||||||||||
Other comprehensive income, net of taxes | $ (7,600,000) | |||||||||||
Change in OCI | (8,671,000) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ (47,000) | |||||||||||
Net investment hedges | Goldman Sachs Bank [member] | EUR, selling currency | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Jan. 20, 2018 | |||||||||||
Notional or Purchase currency | USD | |||||||||||
Index | EUR | |||||||||||
Notional in contract currency | 48,000,000 | |||||||||||
Fair value assets | € | 0 | |||||||||||
Other comprehensive income, net of taxes | $ 3,587,000 | |||||||||||
Change in OCI | (5,452,000) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ 217,000 | |||||||||||
Net investment hedges | Goldman Sachs Bank [member] | PEN, selling currency | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Jan. 18, 2018 | |||||||||||
Notional or Purchase currency | USD | |||||||||||
Index | PEN | |||||||||||
Notional in contract currency | 13,800,000 | |||||||||||
Fair value assets | 84,000 | |||||||||||
Other comprehensive income, net of taxes | $ 19,000 | |||||||||||
Change in OCI | (59,000) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ 6,000 | |||||||||||
Net investment hedges | Goldman Sachs Bank [member] | COP, selling currency | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Jan. 18, 2018 | |||||||||||
Notional or Purchase currency | USD | |||||||||||
Index | COP | |||||||||||
Notional in contract currency | 7,200,000 | |||||||||||
Fair value assets | 89,000 | |||||||||||
Other comprehensive income, net of taxes | $ (88,000) | |||||||||||
Change in OCI | (19,000) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ (1,000) | |||||||||||
Net investment hedges | Goldman Sachs Bank [member] | USD, Selling currency | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Aug. 22, 2018 | |||||||||||
Notional or Purchase currency | PEN | |||||||||||
Index | USD | |||||||||||
Notional in contract currency | S/ | S/ 194,460 | |||||||||||
Fair value assets | (4,758,000) | |||||||||||
Other comprehensive income, net of taxes | $ 4,758,000 | |||||||||||
Change in OCI | (4,758,000) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ 0 | |||||||||||
Net investment hedges | Goldman Sachs Bank [member] | MXN-USD [Member] | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Aug. 22, 2018 | |||||||||||
Notional or Purchase currency | MXN | |||||||||||
Index | USD | |||||||||||
Notional in contract currency | $ 1,065,060 | |||||||||||
Fair value assets | 7,256,000 | |||||||||||
Other comprehensive income, net of taxes | $ (7,256,000) | |||||||||||
Change in OCI | 7,256,000 | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ 0 | |||||||||||
Net investment hedges | Nomura International Bank [member] | MXN, selling currency | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Jan. 20, 2018 | |||||||||||
Notional or Purchase currency | USD | |||||||||||
Index | MXN | |||||||||||
Notional in contract currency | 23,889,000 | |||||||||||
Fair value assets | 0 | |||||||||||
Other comprehensive income, net of taxes | $ (4,357) | |||||||||||
Change in OCI | (5,358) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ 105 | |||||||||||
Net investment hedges | Nomura International Bank [member] | EUR, selling currency | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Jan. 20, 2018 | |||||||||||
Notional or Purchase currency | USD | |||||||||||
Index | EUR | |||||||||||
Notional in contract currency | 22,000,000 | |||||||||||
Fair value assets | 0 | |||||||||||
Other comprehensive income, net of taxes | $ 1,620 | |||||||||||
Change in OCI | (2,476) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ 99 | |||||||||||
Net investment hedges | Nomura International Bank [member] | USD, Selling currency | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Aug. 22, 2018 | |||||||||||
Notional or Purchase currency | EUR | |||||||||||
Index | USD | |||||||||||
Notional in contract currency | € | € 34,109 | |||||||||||
Fair value assets | 7,256,000 | |||||||||||
Other comprehensive income, net of taxes | $ 382 | |||||||||||
Change in OCI | (382) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ 0 | |||||||||||
Net investment hedges | BBVA Bank [member] | PEN, selling currency | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Jan. 18, 2018 | |||||||||||
Notional or Purchase currency | USD | |||||||||||
Index | PEN | |||||||||||
Notional in contract currency | 55,200,000 | |||||||||||
Fair value assets | 0 | |||||||||||
Other comprehensive income, net of taxes | $ 71,000 | |||||||||||
Change in OCI | (229,000) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ 23,000 | |||||||||||
Net investment hedges | BBVA Bank [member] | COP, selling currency | ||||||||||||
Disclosure of detailed information about hedges [line items] | ||||||||||||
Maturity Date of Swap Contracts | Jan. 18, 2018 | |||||||||||
Notional or Purchase currency | USD | |||||||||||
Index | COP | |||||||||||
Notional in contract currency | 28,800,000 | |||||||||||
Fair value assets | $ 0 | |||||||||||
Other comprehensive income, net of taxes | $ (359,000) | |||||||||||
Change in OCI | (65,000) | |||||||||||
Statements of operations - Finance cost | 0 | |||||||||||
Change in fair value of financial instruments | $ 7,000 | |||||||||||
|
CASH AND CASH EQUIVALENTS (Details) - USD ($) $ in Thousands |
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
Dec. 31, 2015 |
---|---|---|---|---|
Cash and cash equivalents [abstract] | ||||
Deposits held at call | $ 100,706 | $ 111,495 | ||
Short-term financial investments | 32,820 | 30,267 | ||
Total | $ 133,526 | $ 141,762 | $ 194,035 | $ 184,020 |
FINANCIAL LIABILITIES (Details) - USD ($) |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Disclosure of financial liabilities [line items] | ||
Derivative financial instruments | $ 682,000 | $ 5,140,000 |
CVIs | $ 216,626,000 |
FINANCIAL LIABILITIES - PAYMENTS SCHEDULE (Details) - USD ($) $ in Thousands |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | ||
Senior Secured Notes | $ 498,000 | $ 522,500 |
Brazilian bonds-Debentures | 18,647 | 28,170 |
Finance leases | 5,527 | 10,498 |
Bank borrowings, undiscounted cash flows | 40,748 | 60,588 |
CVIs | 216,626 | |
Trade and other payables | 199,277 | |
Total financial liabilities | 763,326 | 840,509 |
Year 1 | ||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | ||
Senior Secured Notes | 24,500 | 24,500 |
Brazilian bonds-Debentures | 4,698 | 5,943 |
Finance leases | 3,785 | 5,128 |
Bank borrowings, undiscounted cash flows | 36,176 | 30,994 |
CVIs | 208,532 | |
Trade and other payables | 184,886 | |
Total financial liabilities | 254,045 | 275,097 |
Year 2 | ||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | ||
Senior Secured Notes | 24,500 | 24,500 |
Brazilian bonds-Debentures | 4,378 | 5,566 |
Finance leases | 1,691 | 4,261 |
Bank borrowings, undiscounted cash flows | 3,726 | 24,225 |
CVIs | 8,094 | |
Trade and other payables | 14,391 | |
Total financial liabilities | 48,686 | 66,646 |
Year 3 | ||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | ||
Senior Secured Notes | 24,500 | 24,500 |
Brazilian bonds-Debentures | 4,091 | 5,276 |
Finance leases | 794 | 1,907 |
Bank borrowings, undiscounted cash flows | 474 | 4,373 |
CVIs | 0 | |
Trade and other payables | 0 | |
Total financial liabilities | 29,859 | 36,056 |
Year 4 | ||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | ||
Senior Secured Notes | 424,500 | 24,500 |
Brazilian bonds-Debentures | 3,759 | 4,901 |
Finance leases | 384 | 887 |
Bank borrowings, undiscounted cash flows | 372 | 558 |
CVIs | 0 | |
Trade and other payables | 0 | |
Total financial liabilities | 429,015 | 30,846 |
Year 5 | ||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | ||
Senior Secured Notes | 0 | 424,500 |
Brazilian bonds-Debentures | 1,721 | 4,458 |
Finance leases | 0 | 442 |
Bank borrowings, undiscounted cash flows | 0 | 438 |
CVIs | 0 | |
Trade and other payables | 0 | |
Total financial liabilities | 1,721 | 429,838 |
More than 5 years | ||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | ||
Senior Secured Notes | 0 | 0 |
Brazilian bonds-Debentures | 0 | 2,026 |
Finance leases | 0 | 0 |
Bank borrowings, undiscounted cash flows | 0 | 0 |
CVIs | 0 | |
Trade and other payables | 0 | |
Total financial liabilities | $ 0 | $ 2,026 |
FINANCIAL LIABILITIES - REPAYMENTS SCHEDULE (Details) $ in Thousands, R$ in Millions |
12 Months Ended | ||
---|---|---|---|
Dec. 31, 2017
BRL (R$)
|
Dec. 31, 2018
USD ($)
|
Dec. 31, 2017
USD ($)
|
|
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | |||
Debentures | $ | $ 14,708 | $ 21,055 | |
Brazilian Subsidiary | |||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | |||
Perecentage of repayment of debentures, per original schedule | 100.00% | ||
Perecentage of repayment of debentures, per new schedule | 56.07% | ||
2014 [Member] | Brazilian Subsidiary | |||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | |||
Perecentage of repayment of debentures, per original schedule | 7.00% | ||
2015 [Member] | Brazilian Subsidiary | |||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | |||
Perecentage of repayment of debentures, per original schedule | 11.00% | ||
2016 | Brazilian Subsidiary | |||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | |||
Perecentage of repayment of debentures, per original schedule | 15.00% | ||
Debentures | R$ 915 | ||
Early repayment of debentures | R$ 100 | ||
2017 | Brazilian Subsidiary | |||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | |||
Perecentage of repayment of debentures, per original schedule | 18.00% | ||
Perecentage of repayment of debentures, per new schedule | 7.07% | ||
2018 | Brazilian Subsidiary | |||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | |||
Perecentage of repayment of debentures, per original schedule | 21.00% | ||
Perecentage of repayment of debentures, per new schedule | 21.00% | ||
2019 | Brazilian Subsidiary | |||
Disclosure of maturity analysis for non-derivative financial liabilities [line items] | |||
Perecentage of repayment of debentures, per original schedule | 28.00% | ||
Perecentage of repayment of debentures, per new schedule | 28.00% |
FINANCIAL DEBT WITH THIRD PARTIES (Details) - USD ($) |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Disclosure of detailed information about borrowings [line items] | ||
Bank borrowing | $ 39,498,000 | $ 56,392,000 |
CVIs | 216,626,000 | |
Finance lease payables | 5,527,000 | 10,498,000 |
Third parties debt [member] | ||
Disclosure of detailed information about borrowings [line items] | ||
Senior Secured Notes | 390,507,000 | 388,818,000 |
Brazilian bonds-Debentures | 11,163,000 | 16,797,000 |
Bank borrowing | 4,387,000 | 27,878,000 |
Finance lease payables | 2,369,000 | 6,238,000 |
Total non-current | 408,426,000 | 439,731,000 |
Senior Secured Notes | 9,528,000 | 9,528,000 |
Brazilian bonds-Debentures | 3,545,000 | 4,258,000 |
Bank borrowing | 35,111,000 | 28,514,000 |
Finance lease payables | 3,158,000 | 4,260,000 |
Total current | 51,342,000 | 46,560,000 |
TOTAL DEBT WITH THIRD PARTIES | $ 459,768,000 | $ 486,291,000 |
FINANCIAL DEBT WITH THIRD PARTIES - MOVEMENT OF DEBT (Details) - USD ($) $ in Thousands |
12 Months Ended | |||||
---|---|---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
||||
Disclosure of detailed information about borrowings [line items] | ||||||
Foreign exchange gain (loss) | $ (29,015) | [1] | $ (23,427) | $ (56,494) | ||
Third parties debt [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings | 486,291 | 534,935 | 575,566 | |||
New borrowing | 58,462 | 474,465 | 235 | |||
Amortization | (81,675) | (534,460) | (62,930) | |||
Interest accrued | 30,656 | 44,892 | 62,709 | |||
Interest paid | 33,559 | (44,168) | (66,087) | |||
Foreign exchange gain (loss) | 0 | 0 | (28,567) | |||
Amortization (addition) fees | (4,415) | 2,401 | ||||
Translation differences | 2,555 | 4,740 | 49,294 | |||
Borrowings | 486,291 | 534,935 | ||||
Senior Secured Notes | Third parties debt [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings | 398,346 | 303,350 | 301,713 | |||
New borrowing | 0 | 400,000 | 0 | |||
Amortization | 0 | (300,000) | 0 | |||
Interest accrued | 24,500 | 23,609 | 22,128 | |||
Interest paid | 24,500 | (23,361) | (22,128) | |||
Foreign exchange gain (loss) | 0 | 0 | 0 | |||
Amortization (addition) fees | (5,252) | 1,637 | ||||
Translation differences | 556 | 0 | 0 | |||
Borrowings | 398,346 | 303,350 | ||||
Brazilian bonds - Debentures | Third parties debt [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings | 21,055 | 156,596 | 168,091 | |||
New borrowing | 0 | 22,320 | 0 | |||
Amortization | (3,543) | (162,591) | (44,356) | |||
Interest accrued | 1,809 | 15,373 | 33,013 | |||
Interest paid | 1,920 | (15,331) | (36,598) | |||
Foreign exchange gain (loss) | 0 | 0 | 0 | |||
Amortization (addition) fees | 837 | 764 | ||||
Translation differences | 2,568 | 3,851 | 35,682 | |||
Borrowings | 21,055 | 156,596 | ||||
Contingent Value Instrument [member] | Third parties debt [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
New borrowing | 0 | |||||
Amortization | 0 | |||||
Interest accrued | 0 | |||||
Interest paid | 0 | |||||
Foreign exchange gain (loss) | (27,762) | |||||
Amortization (addition) fees | 0 | |||||
Translation differences | (792) | |||||
Finance lease payables | Third parties debt [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings | 10,498 | 3,636 | 4,737 | |||
New borrowing | 0 | 0 | 0 | |||
Amortization | (4,221) | (2,816) | (542) | |||
Interest accrued | 856 | 425 | 303 | |||
Interest paid | 856 | (425) | (303) | |||
Foreign exchange gain (loss) | 0 | 0 | (805) | |||
Amortization (addition) fees | 0 | 0 | ||||
Translation differences | 770 | (624) | 246 | |||
Borrowings | 10,498 | 3,636 | ||||
Other borrowings | Third parties debt [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings | 56,392 | 71,353 | 74,785 | |||
New borrowing | 58,462 | 52,145 | 235 | |||
Amortization | (73,911) | (69,053) | (18,032) | |||
Interest accrued | 3,491 | 5,485 | 7,265 | |||
Interest paid | 6,283 | (5,051) | (7,058) | |||
Foreign exchange gain (loss) | 0 | 0 | 0 | |||
Amortization (addition) fees | 0 | 0 | ||||
Translation differences | $ (1,339) | 1,513 | 14,158 | |||
Borrowings | $ 56,392 | $ 71,353 | ||||
|
FINANCIAL DEBT WITH THIRD PARTIES - SENIOR SECURED NOTES, DEBENTURES (Details) R$ in Thousands, $ in Thousands |
1 Months Ended | 11 Months Ended | 12 Months Ended | ||||||
---|---|---|---|---|---|---|---|---|---|
Jan. 29, 2013 |
Dec. 12, 2016
BRL (R$)
|
Dec. 12, 2016
USD ($)
|
Nov. 22, 2012
BRL (R$)
|
Dec. 31, 2017
USD ($)
|
Dec. 26, 2016
BRL (R$)
|
Dec. 26, 2016
USD ($)
|
Dec. 31, 2018
USD ($)
|
Nov. 22, 2012
USD ($)
|
|
Senior Secured Notes | Atento Luxco 1, S.A. [member] | |||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||
Number of bonds | 300,000 | ||||||||
Maturity Date | January 29, 2020 | Year 2019 | |||||||
Senior Secured Notes | Atento Luxco 1, S.A. [member] | Level 1 member | |||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||
Financial liabilities, at fair value | $ 305,921 | ||||||||
Senior Secured Notes | 2016 | |||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||
Maturity Date | Year 2020 | ||||||||
Senior Secured Notes | 2017 | |||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||
Maturity Date | Year 2022 | ||||||||
Brazilian bonds - Debentures | |||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||
Maturity Date | December 12, 2019 | ||||||||
Debenture and bond, value | R$ 915,000 | $ 365,000 | |||||||
Borrowings, interest rate basis | plus a spread of 3.70% | ||||||||
Repayment of bonds and debentures | R$ 44,562 | $ 13,673 | R$ 100,000 | $ 30,683 | |||||
Brazilian bonds - Debentures | Discounted cash flow | |||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||
Financial liabilities, at fair value | $ 15,643 | ||||||||
Brazilian bonds - Debentures | 2016 | |||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||
Maturity Date | Year 2023 |
FINANCIAL DEBT WITH THIRD PARTIES - BANK BORROWING (Details) د.م. in Thousands, R$ in Thousands, $ in Thousands |
12 Months Ended | |||||
---|---|---|---|---|---|---|
Dec. 31, 2017
BRL (R$)
|
Dec. 31, 2017
MAD (د.م.)
|
Dec. 31, 2017
USD ($)
|
Dec. 31, 2016
BRL (R$)
|
Dec. 31, 2016
MAD (د.م.)
|
Dec. 31, 2016
USD ($)
|
|
Foreign currency debt [Member] | Brazil Real [Member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings | R$ | R$ 232,547 | R$ 291,573 | ||||
Foreign currency debt [Member] | Morocco, Dirhams [Member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings | د.م. | د.م. 0 | د.م. 1,121 | ||||
U.S. Dollars debt [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings | $ 71,353 | $ 74,783 | ||||
U.S. Dollars debt [member] | Brazil Real [Member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings | 71,353 | 74,670 | ||||
U.S. Dollars debt [member] | Morocco, Dirhams [Member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings | $ 0 | $ 113 | ||||
Credit Facility [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Aggregate principal amount | R$ | R$ 300,000 | |||||
Tranche A [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowing ineterest rate spread | Long-Term Interest Rate (Taxa de Juros de Longo Prazo — TJLP) plus 2.5% per annum | |||||
Tranche B [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowing ineterest rate spread | SELIC Rate plus 2.5% per annum | |||||
Tranche C [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowing ineterest rate spread | 4.0% per year | |||||
Tranche D [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowing ineterest rate spread | 6.0% per year | |||||
Tranche E [member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowing ineterest rate spread | Long-Term Interest Rate (Taxa de Juros de Longo Prazo — TJLP) |
FINANCIAL DEBT WITH THIRD PARTIES - BANK BORROWING AND CVI NARRATIVE (Details) R$ in Thousands, $ in Thousands |
3 Months Ended | 12 Months Ended | |||||||
---|---|---|---|---|---|---|---|---|---|
Dec. 31, 2017
USD ($)
|
Dec. 31, 2018
USD ($)
m
|
Dec. 31, 2017
USD ($)
|
Dec. 31, 2016
USD ($)
|
Sep. 26, 2016
BRL (R$)
|
Sep. 26, 2016
USD ($)
|
||||
Disclosure of detailed information about borrowings [line items] | |||||||||
Other gains related to principle amount | $ 180 | $ 372 | $ 41,748 | ||||||
Foreign exchange gain (loss) | $ (29,015) | [1] | $ (23,427) | $ (56,494) | |||||
New credit agreement with BNDES [member] | |||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||
Undrawn credit facility | R$ 22,000 | $ 5,703 | |||||||
Borrowing ineterest rate spread | The interest rate of this facility is Long-Term Interest Rate (Taxa de Juros de Longo Prazo - TJLP) plus 2.0% per annum | ||||||||
Term of the credit faicility | m | 48 | ||||||||
First payment due date | Sep. 15, 2018 | ||||||||
Last payment due date | Oct. 15, 2022 | ||||||||
CVI, senior obligations [member] | Argentinian subsidiary [Member] | |||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||
Excess cash as a percentage of total cash available | 90.00% | 90.00% | |||||||
Other gains related to principle amount | $ 41,700 | ||||||||
Reversal of finance costs | 19,900 | ||||||||
Foreign exchange gain (loss) | $ 35,400 | ||||||||
BNDES Credit Facility [Member] | |||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||
Borrowings | $ 23,974 | ||||||||
Banco ABC Brasil [Member] | |||||||||
Disclosure of detailed information about borrowings [line items] | |||||||||
Borrowings, adjustment to interest rate basis | 210.00% | ||||||||
|
FINANCIAL DEBT WITH THIRD PARTIES - SENIOR SECURED NOTES (Details) - USD ($) $ in Thousands |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Disclosure of detailed information about borrowings [line items] | ||
Senior Secured Notes, undiscounted cash flows | $ 498,000 | $ 522,500 |
FINANCIAL DEBT WITH THIRD PARTIES - DEBENTURES (Details) - USD ($) $ in Thousands |
12 Months Ended | ||||||
---|---|---|---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|||||
Disclosure of detailed information about borrowings [line items] | |||||||
Finance costs | $ 45,612 | [1] | $ 78,145 | [1] | $ 59,151 | ||
Brazilian bonds-Debentures | $ 18,647 | $ 28,170 | |||||
|
FINANCIAL DEBT WITH THIRD PARTIES - BANK BORROWING ATENTO BRASIL SA (Details) - USD ($) |
Mar. 04, 2019 |
Dec. 31, 2018 |
Sep. 03, 2018 |
Sep. 01, 2018 |
Aug. 10, 2017 |
Apr. 25, 2017 |
---|---|---|---|---|---|---|
2017 Santander Bank Certificate | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings, adjustment to interest rate basis | 2.70% | |||||
Notional amount | $ 100,000 | $ 25,800 | $ 75,000 | $ 80,000 | ||
Banco ABC Brasil [Member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings, interest rate | 340.00% | |||||
Borrowings, adjustment to interest rate basis | 210.00% | |||||
Notional amount | $ 10,092,000 | |||||
Threshold Amount For Spread Rate | $ 33,000,000 | |||||
Super Senior Revolving Credit Facility [Member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings, adjustment to interest rate basis | 425.00% | |||||
Debt To Pro Forma EBITDA | 0.35 | |||||
Threshold Percentage Of Draw | 3500.00% | |||||
BNDES Credit Facility [Member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Borrowings | $ 23,974,000 | |||||
Common Revolving Credit Facility Line [Member] | ||||||
Disclosure of detailed information about borrowings [line items] | ||||||
Notional amount | $ 50,000 |
TRADE AND OTHER NON TRADE PAYABLES (Details) - USD ($) |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Trade and other payables [abstract] | ||
Other payables | $ 13,744,000 | $ 7,750,000 |
Suppliers | 647,000 | 344,000 |
Total non-current | 14,391,000 | 8,094,000 |
Suppliers | 74,616,000 | 92,216,000 |
Advances | 2,296,000 | 1,862,000 |
Total current trade payables | 76,912,000 | 94,078,000 |
Suppliers of fixed assets | 26,003,000 | 15,598,000 |
Personnel | 67,644,000 | 80,631,000 |
Other Payables | 13,526,000 | 17,787,000 |
Current deposits from customers | 789,000 | 438,000 |
Total current other non-trade payables | 107,962,000 | 114,454,000 |
Total Current | 184,874,000 | 208,532,000 |
Total | $ 199,265,000 | $ 216,626,000 |
EQUITY - SHARE CAPITAL (Details) - USD ($) $ in Thousands |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Share capital | $ 49 | $ 48 |
EQUITY - MEASUREMENT OF FAIR VALUE (Details) |
6 Months Ended | 11 Months Ended | ||
---|---|---|---|---|
Jul. 02, 2018
USD ($)
|
Jul. 03, 2017
USD ($)
|
Jul. 01, 2016
USD ($)
|
Dec. 03, 2014
USD ($)
|
|
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | TSR Tranche 1 [member] | ||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||
Stock price (USD) | $ 11.06 | |||
Strike price (USD) | $ 0.01 | |||
Time (years) | 1 | |||
Risk free rate | 18.00% | |||
Expected volatility | 4.11% | |||
Dividend yield | 2.00% | |||
Value RSU in USD | $ 10.83 | |||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | TSR Tranche 2 [member] | ||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||
Stock price (USD) | 11.06 | |||
Strike price (USD) | $ 0.01 | |||
Time (years) | 2 | |||
Risk free rate | 0.57% | |||
Expected volatility | 4.11% | |||
Dividend yield | 2.00% | |||
Value RSU in USD | $ 10.62 | |||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | ||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||
Stock price (USD) | $ 9.07 | |||
Strike price (USD) | $ 0.01 | |||
Time (years) | 2.5 | |||
Risk free rate | 0.86% | |||
Expected volatility | 24.40% | |||
Dividend yield | 0.01% | |||
Value RSU in USD | $ 9.06 | |||
Time Restricted Stock Units ("RSU") (equity settled) | 2017 plan [member] | ||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||
Stock price (USD) | $ 11 | |||
Strike price (USD) | $ 0.01 | |||
Time (years) | 2.5 | |||
Risk free rate | 1.51% | |||
Expected volatility | 24.83% | |||
Dividend yield | 0.01% | |||
Value RSU in USD | $ 10.99 | |||
Time Restricted Stock Units ("RSU") (equity settled) | 2018 plan [Member] | ||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||
Stock price (USD) | $ 7 | |||
Strike price (USD) | $ 0.01 | |||
Time (years) | 2.5 | |||
Risk free rate | 2.60% | |||
Expected volatility | 23.05% | |||
Dividend yield | 0.01% | |||
Value RSU in USD | $ 6,989 | |||
Extraordinary Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | TSR Tranche 1 [member] | ||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||
Stock price (USD) | 9.07 | |||
Strike price (USD) | $ 0.01 | |||
Time (years) | 0.25 | |||
Risk free rate | 18.00% | |||
Expected volatility | 36.29% | |||
Dividend yield | 0.01% | |||
Value RSU in USD | $ 9.06 | |||
Extraordinary Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | TSR Tranche 2 [member] | ||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||
Stock price (USD) | 9.07 | |||
Strike price (USD) | $ 0.01 | |||
Time (years) | 1.5 | |||
Risk free rate | 85.00% | |||
Expected volatility | 36.87% | |||
Dividend yield | 0.01% | |||
Value RSU in USD | $ 9.06 | |||
Performance RSU (equity settled) | 2014 plan [member] | TSR Tranche 1 [member] | ||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||
Stock price (USD) | 11.06 | |||
Strike price (USD) | $ 19.97 | |||
Time (years) | 3 | |||
Risk free rate | 1.04% | |||
Expected volatility | 4.11% | |||
Dividend yield | 2.00% | |||
Value RSU in USD | $ 0 | |||
Performance RSU (equity settled) | 2014 plan [member] | TSR Tranche 2 [member] | ||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||
Stock price (USD) | 11.06 | |||
Strike price (USD) | $ 27.74 | |||
Time (years) | 3 | |||
Risk free rate | 1.04% | |||
Expected volatility | 4.11% | |||
Dividend yield | 2.00% | |||
Value RSU in USD | $ 0 | |||
Performance RSU (equity settled) | 2014 plan [member] | Adjusted EBITDA Tranche [member] | ||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||
Stock price (USD) | 11.06 | |||
Strike price (USD) | $ 0.01 | |||
Time (years) | 3 | |||
Risk free rate | 1.04% | |||
Expected volatility | 4.11% | |||
Dividend yield | 2.00% | |||
Value RSU in USD | $ 10.41 |
EQUITY - OUTSTANDING RSUS (Details) |
4 Months Ended | 5 Months Ended | 6 Months Ended | 9 Months Ended | 12 Months Ended | |||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Apr. 19, 2018 |
Jun. 02, 2017 |
Jul. 01, 2016
shares
|
Oct. 03, 2016 |
Oct. 01, 2015 |
Dec. 31, 2018
USD ($)
shares
|
Dec. 31, 2017
shares
|
Dec. 31, 2016
shares
|
Dec. 31, 2015
shares
|
Jul. 03, 2017 |
|||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||||||||||||||||||||||||
Treasury Stock Shares Acquired | 1,106,158 | |||||||||||||||||||||||||
Purchase Of Treasury Shares | $ | $ (8,178,000) | |||||||||||||||||||||||||
Treasury Stock Acquired Average Cost Per Share | $ | $ 7.39 | |||||||||||||||||||||||||
2014 plan [member] | ||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||||||||||||||||||||||||
Number of units outstanding | 871,649 | |||||||||||||||||||||||||
Forfeited | [1] | (871,649,000) | ||||||||||||||||||||||||
Vested | 0 | |||||||||||||||||||||||||
2017 plan [member] | ||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||||||||||||||||||||||||
Number of units outstanding | 861,863 | |||||||||||||||||||||||||
2018 plan [Member] | ||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||||||||||||||||||||||||
Number of units outstanding | 1,060,220 | |||||||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | ||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||||||||||||||||||||||||
Number of units outstanding | 0 | 119,634 | 119,634 | |||||||||||||||||||||||
Forfeited | (15,880) | (15,880,000) | [2] | |||||||||||||||||||||||
Vested | (103,754) | (103,754,000) | [3] | |||||||||||||||||||||||
Number Of Other Equity Instruments Exercised Or Vested In Sharebased Payment Arrangement | 125,509 | |||||||||||||||||||||||||
Number Of Instruments Other Equity Instruments Granted | 0 | |||||||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | ||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||||||||||||||||||||||||
Number of units outstanding | 1,109,338 | 1,148,625 | 1,367,896 | |||||||||||||||||||||||
Forfeited | (39,287) | [4] | (219,271) | |||||||||||||||||||||||
Number Of Other Equity Instruments Exercised Or Vested In Sharebased Payment Arrangement | 157,925 | |||||||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 Extraordinary Plan | ||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||||||||||||||||||||||||
Number of units outstanding | 82,157 | 0 | 0 | |||||||||||||||||||||||
Forfeited | (27,986) | |||||||||||||||||||||||||
Vested | (54,171) | [5] | (54,171) | |||||||||||||||||||||||
Granted | 82,157 | 82,157 | ||||||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2017 plan [member] | ||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||||||||||||||||||||||||
Number of units outstanding | 815,693 | 861,863 | 886,187 | |||||||||||||||||||||||
Forfeited | [6] | (24,324) | ||||||||||||||||||||||||
Number Of Instruments Other Equity Instruments Granted | 29,300 | |||||||||||||||||||||||||
ShareBasedCompensationArrangementByShareBasedPaymentAwardAwardVestingPeriod | 1 | |||||||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2018 plan [Member] | ||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||||||||||||||||||||||||
Number of units outstanding | 1,060,220 | |||||||||||||||||||||||||
Number Of Instruments Other Equity Instruments Granted | 23,232 | |||||||||||||||||||||||||
ShareBasedCompensationArrangementByShareBasedPaymentAwardAwardVestingPeriod | 1 | |||||||||||||||||||||||||
Performance RSU (equity settled) | 2014 plan [member] | ||||||||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | ||||||||||||||||||||||||||
Number of units outstanding | 0 | 871,649 | ||||||||||||||||||||||||
Forfeited | (871,649) | |||||||||||||||||||||||||
|
EQUITY - THE MOVEMENT OF THE RSUS (Details) |
6 Months Ended | 12 Months Ended | |||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Jul. 01, 2016
shares
|
Dec. 31, 2018
shares
|
Dec. 31, 2017
shares
|
Dec. 31, 2016
shares
|
Dec. 31, 2015
shares
|
|||||||||||||||||
2014 plan [member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 871,649 | 871,649 | |||||||||||||||||||
Forfeited | [1] | (871,649,000) | |||||||||||||||||||
Vested | 0 | ||||||||||||||||||||
Balance, ending | 871,649 | ||||||||||||||||||||
2017 plan [member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, ending | 861,863 | ||||||||||||||||||||
2018 plan [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, ending | 1,060,220 | ||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 119,634 | 0 | 119,634 | 119,634 | |||||||||||||||||
Forfeited | (15,880) | (15,880,000) | [2] | ||||||||||||||||||
Vested | (103,754) | (103,754,000) | [3] | ||||||||||||||||||
Balance, ending | 0 | 119,634 | 119,634 | ||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | ARGENTINA [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 6,095 | |||||||||||||||||||
Forfeited | (1,099) | ||||||||||||||||||||
Vested | (4,996) | ||||||||||||||||||||
Balance, ending | 0 | 6,095 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | BRAZIL [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 49,564 | |||||||||||||||||||
Forfeited | (13,510) | ||||||||||||||||||||
Vested | (36,054) | ||||||||||||||||||||
Balance, ending | 0 | 49,564 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | CHILE [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 4,925 | |||||||||||||||||||
Forfeited | (1) | ||||||||||||||||||||
Vested | (4,924) | ||||||||||||||||||||
Balance, ending | 0 | 4,925 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | SPAIN [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 15,183 | |||||||||||||||||||
Forfeited | 49 | ||||||||||||||||||||
Vested | (15,232) | ||||||||||||||||||||
Balance, ending | 0 | 15,183 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | FRANCE [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 2,060 | |||||||||||||||||||
Forfeited | (2,060) | ||||||||||||||||||||
Vested | 0 | ||||||||||||||||||||
Balance, ending | 0 | 2,060 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | GUATEMALA [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 1,024 | |||||||||||||||||||
Forfeited | (1) | ||||||||||||||||||||
Vested | (1,023) | ||||||||||||||||||||
Balance, ending | 0 | 1,024 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | MEXICO [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 22,933 | |||||||||||||||||||
Forfeited | (13,192) | ||||||||||||||||||||
Vested | (9,741) | ||||||||||||||||||||
Balance, ending | 0 | 22,933 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | MOROCCO [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 1,468 | |||||||||||||||||||
Forfeited | 0 | ||||||||||||||||||||
Vested | (1,468) | ||||||||||||||||||||
Balance, ending | 0 | 1,468 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | PERU [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 2,602 | |||||||||||||||||||
Forfeited | 1,097 | ||||||||||||||||||||
Vested | (3,699) | ||||||||||||||||||||
Balance, ending | 0 | 2,602 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2014 plan [member] | UNITED STATES [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 13,780 | |||||||||||||||||||
Forfeited | 12,837 | ||||||||||||||||||||
Vested | (26,617) | ||||||||||||||||||||
Balance, ending | 0 | 13,780 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 1,148,625 | 1,367,896 | |||||||||||||||||||
Forfeited | (39,287) | [4] | (219,271) | ||||||||||||||||||
Balance, ending | 1,109,338 | 1,148,625 | 1,367,896 | ||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | ARGENTINA [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 16,523 | 21,981 | |||||||||||||||||||
Forfeited | 14,592 | (5,458) | |||||||||||||||||||
Balance, ending | 31,115 | 16,523 | 21,981 | ||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | BRAZIL [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 201,049 | 214,764 | |||||||||||||||||||
Forfeited | (23,348) | (13,715) | |||||||||||||||||||
Balance, ending | 177,701 | 201,049 | 214,764 | ||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | CHILE [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 61,525 | 67,395 | |||||||||||||||||||
Forfeited | (3,392) | (5,870) | |||||||||||||||||||
Balance, ending | 58,133 | 61,525 | 67,395 | ||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | COLOMBIA [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 10,940 | 10,940 | |||||||||||||||||||
Forfeited | 0 | 0 | |||||||||||||||||||
Balance, ending | 10,940 | 10,940 | 10,940 | ||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | SPAIN [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 101,490 | 124,761 | |||||||||||||||||||
Forfeited | 54,063 | (23,271) | |||||||||||||||||||
Balance, ending | 155,553 | 101,490 | 124,761 | ||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | GUATEMALA [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 798 | 0 | |||||||||||||||||||
Forfeited | 0 | (798) | |||||||||||||||||||
Balance, ending | 798 | 798 | 0 | ||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | MEXICO [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 107,495 | 143,052 | |||||||||||||||||||
Forfeited | (70,732) | (35,557) | |||||||||||||||||||
Balance, ending | 36,763 | 107,495 | 143,052 | ||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | PERU [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 5,286 | 0 | |||||||||||||||||||
Forfeited | 3,392 | (11,176) | |||||||||||||||||||
Balance, ending | 8,678 | 5,286 | 0 | ||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 plan [member] | UNITED STATES [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 643,519 | 143,052 | |||||||||||||||||||
Forfeited | (13,862) | (125,022) | |||||||||||||||||||
Balance, ending | 629,657 | 643,519 | 143,052 | ||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 Extraordinary Plan | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | ||||||||||||||||||||
Forfeited | (27,986) | ||||||||||||||||||||
Vested | (54,171) | [5] | (54,171) | ||||||||||||||||||
Granted | 82,157 | 82,157 | |||||||||||||||||||
Balance, ending | 82,157 | 0 | 0 | ||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2016 Extraordinary Plan | UNITED STATES [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | ||||||||||||||||||||
Forfeited | (27,986) | ||||||||||||||||||||
Vested | (54,171) | ||||||||||||||||||||
Granted | 82,157 | ||||||||||||||||||||
Balance, ending | 0 | ||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2017 plan [member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 861,863 | ||||||||||||||||||||
Forfeited | [6] | (24,324) | |||||||||||||||||||
Balance, ending | 815,693 | 861,863 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2017 plan [member] | BRAZIL [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 117,667 | ||||||||||||||||||||
Forfeited | (46,170) | ||||||||||||||||||||
Balance, ending | 71,497 | 117,667 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2017 plan [member] | CHILE [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 66,028 | ||||||||||||||||||||
Balance, ending | 66,028 | 66,028 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2017 plan [member] | SPAIN [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 69,398 | ||||||||||||||||||||
Balance, ending | 69,398 | 69,398 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2017 plan [member] | UNITED STATES [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 608,770 | ||||||||||||||||||||
Balance, ending | 608,770 | 608,770 | |||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2018 plan [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, ending | 1,060,220 | ||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2018 plan [Member] | ARGENTINA [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, ending | 27,244 | ||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2018 plan [Member] | BRAZIL [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, ending | 282,743 | ||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2018 plan [Member] | CHILE [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, ending | 70,009 | ||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2018 plan [Member] | COLOMBIA [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, ending | 21,049 | ||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2018 plan [Member] | SPAIN [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, ending | 105,168 | ||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2018 plan [Member] | GUATEMALA [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, ending | 0 | ||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2018 plan [Member] | MEXICO [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, ending | 60,736 | ||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2018 plan [Member] | PERU [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, ending | 20,306 | ||||||||||||||||||||
Time Restricted Stock Units ("RSU") (equity settled) | 2018 plan [Member] | UNITED STATES [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, ending | 472,965 | ||||||||||||||||||||
Performance RSU (equity settled) | 2014 plan [member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 871,649 | |||||||||||||||||||
Forfeited | (871,649) | ||||||||||||||||||||
Balance, ending | 0 | 871,649 | |||||||||||||||||||
Performance RSU (equity settled) | 2014 plan [member] | ARGENTINA [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 18,229 | |||||||||||||||||||
Forfeited | (18,229) | ||||||||||||||||||||
Balance, ending | 0 | 18,229 | |||||||||||||||||||
Performance RSU (equity settled) | 2014 plan [member] | BRAZIL [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 306,743 | |||||||||||||||||||
Forfeited | (306,743) | ||||||||||||||||||||
Balance, ending | 0 | 306,743 | |||||||||||||||||||
Performance RSU (equity settled) | 2014 plan [member] | CHILE [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 48,345 | |||||||||||||||||||
Forfeited | (48,345) | ||||||||||||||||||||
Balance, ending | 0 | 48,345 | |||||||||||||||||||
Performance RSU (equity settled) | 2014 plan [member] | SPAIN [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 94,371 | |||||||||||||||||||
Forfeited | (94,371) | ||||||||||||||||||||
Balance, ending | 0 | 94,371 | |||||||||||||||||||
Performance RSU (equity settled) | 2014 plan [member] | FRANCE [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 3,845 | |||||||||||||||||||
Forfeited | (3,845) | ||||||||||||||||||||
Balance, ending | 0 | 3,845 | |||||||||||||||||||
Performance RSU (equity settled) | 2014 plan [member] | GUATEMALA [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 1,911 | |||||||||||||||||||
Forfeited | (1,911) | ||||||||||||||||||||
Balance, ending | 0 | 1,911 | |||||||||||||||||||
Performance RSU (equity settled) | 2014 plan [member] | MEXICO [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 102,938 | |||||||||||||||||||
Forfeited | (102,938) | ||||||||||||||||||||
Balance, ending | 0 | 102,938 | |||||||||||||||||||
Performance RSU (equity settled) | 2014 plan [member] | MOROCCO [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 2,742 | |||||||||||||||||||
Forfeited | (2,742) | ||||||||||||||||||||
Balance, ending | 0 | 2,742 | |||||||||||||||||||
Performance RSU (equity settled) | 2014 plan [member] | PERU [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 8,096 | |||||||||||||||||||
Forfeited | (8,096) | ||||||||||||||||||||
Balance, ending | 0 | 8,096 | |||||||||||||||||||
Performance RSU (equity settled) | 2014 plan [member] | UNITED STATES [Member] | |||||||||||||||||||||
Disclosure of terms and conditions of share-based payment arrangement [line items] | |||||||||||||||||||||
Balance, beginning | 0 | 284,429 | |||||||||||||||||||
Forfeited | (284,429) | ||||||||||||||||||||
Balance, ending | 0 | 284,429 | |||||||||||||||||||
|
TAX MATTERS - INCOME TAX - EXCLUDING DISCONTINUED OPERATIONS (Details) - USD ($) |
12 Months Ended | ||
---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|
Reconciliation of average effective tax rate and applicable tax rate [abstract] | |||
Profit/(loss) before tax | $ 33,900,000 | $ (1,035,000) | $ 8,564,000 |
Income tax applying the statutory tax rate | (12,899,000) | 310,000 | (2,484,000) |
Permanent differences | (5,052,000) | (12,635,000) | (13,655,000) |
Adjustments due to international tax rates | 540,000 | (445,000) | 11,526,000 |
Tax credits | 2,297,000 | 1,112,000 | 791,000 |
Tax Effect From Branches IncomeTax | 1,700,000 | (875,000) | (1,385,000) |
Change in federal statutory rate in Spain (a) | 0 | 0 | 0 |
Other | 0 | 0 | 0 |
Income tax expense | 13,414,000 | 12,533,000 | 5,207,000 |
Current tax expense | (24,426,000) | (20,175,000) | (22,852,000) |
Deferred tax | $ 11,012,000 | $ 7,642,000 | $ 17,645,000 |
TAX MATTERS - INCOME TAX (Details) - USD ($) |
12 Months Ended | ||
---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|
Reconciliation of average effective tax rate and applicable tax rate [abstract] | |||
Profit/(loss) before tax | $ 33,900,000 | $ (1,035,000) | $ 8,564,000 |
Income tax applying the statutory tax rate | (12,899,000) | 310,000 | (2,484,000) |
Permanent differences | (5,052,000) | (12,635,000) | (13,655,000) |
Adjustments due to international tax rates | 540,000 | (445,000) | 11,526,000 |
Tax credits | 2,297,000 | 1,112,000 | 791,000 |
Tax Effect From Branches IncomeTax | 1,700,000 | (875,000) | (1,385,000) |
Change in federal statutory rate in Spain (a) | 0 | 0 | 0 |
Other | 0 | 0 | 0 |
Income tax expense | 13,414,000 | 12,533,000 | 5,207,000 |
Current tax expense | (24,426,000) | (20,175,000) | (22,852,000) |
Deferred tax | $ 11,012,000 | $ 7,642,000 | $ 17,645,000 |
TAX MATTERS - DEFERRED TAX ASSETS AND LIABILITIES (Details) - USD ($) |
12 Months Ended | ||
---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Deferred tax assets, beginning balance | $ 131,326,000 | $ 118,342,000 | |
Deferred tax liabilities, Beginning balance | 43,942,000 | 45,597,000 | |
Deferred tax assets, ending balance | 125,163,000 | 131,326,000 | $ 118,342,000 |
Deferred tax liabilities, ending balance | 30,221,000 | 43,942,000 | 45,597,000 |
Unused tax losses [member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Deferred tax assets, beginning balance | 29,663,000 | 16,954,000 | |
Transfers | 0 | (570,000) | 0 |
Translation difference | (6,938,000) | 2,454,000 | (15,000) |
Deferred tax assets, ending balance | 23,414,000 | 29,663,000 | 16,954,000 |
Deferred tax liabilities recognised due to busienss combination | 0 | 714,000 | |
Unused tax losses [member] | Increase [Member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Income statement | 2,246,000 | 17,671,000 | 11,376,000 |
Equity | 0 | 0 | 0 |
Unused tax losses [member] | Decrease [Member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Income statement | (1,557,000) | (7,560,000) | (2,859,000) |
Equity | 0 | 0 | (4,747,000) |
Unused tax credits [member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Deferred tax assets, beginning balance | 5,381,000 | 3,694,000 | |
Transfers | 0 | 0 | 0 |
Translation difference | (1,684,000) | 331,000 | 391,000 |
Deferred tax assets, ending balance | 3,935,000 | 5,381,000 | 3,694,000 |
Deferred tax liabilities recognised due to busienss combination | 0 | 0 | |
Unused tax credits [member] | Increase [Member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Income statement | 310,000 | 2,171,000 | 875,000 |
Equity | 0 | 0 | 0 |
Unused tax credits [member] | Decrease [Member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Income statement | (72,000) | (815,000) | (56,000) |
Equity | 0 | 0 | 0 |
Temporary differences Assets [member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Deferred tax assets, beginning balance | 96,282,000 | 97,694,000 | |
Transfers | 0 | 0 | 0 |
Translation difference | (2,327,000) | 5,895,000 | (3,487,000) |
Deferred tax assets, ending balance | 97,815,000 | 96,282,000 | 97,694,000 |
Deferred tax liabilities recognised due to busienss combination | 0 | 1,652,000 | |
Temporary differences Assets [member] | Increase [Member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Income statement | 16,768,000 | 17,881,000 | 23,084,000 |
Equity | 0 | 0 | 1,984,000 |
Temporary differences Assets [member] | Decrease [Member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Income statement | (12,908,000) | (26,840,000) | (16,041,000) |
Equity | 0 | 0 | 0 |
Temporary differences Liabilities [member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Deferred tax liabilities, Beginning balance | 43,942,000 | 45,597,000 | |
Transfers | 0 | 0 | 0 |
Translation difference | 7,496,000 | (1,194,000) | 5,974,000 |
Deferred tax liabilities, ending balance | 30,221,000 | 43,942,000 | 45,597,000 |
Deferred tax liabilities recognised due to busienss combination | 0 | (2,688,000) | |
Temporary differences Liabilities [member] | Increase [Member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Income statement | (569,000) | (1,888,000) | 0 |
Equity | 0 | 0 | 0 |
Temporary differences Liabilities [member] | Decrease [Member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Income statement | 6,794,000 | 7,022,000 | 1,266,000 |
Equity | $ 0 | $ 403,000 | $ 3,224,000 |
TAX MATTERS - RECOGNIZED AND UNRECOGNIZED DEFERRED TAX ASSETS AND LIABILITIES (Details) - USD ($) |
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
---|---|---|---|
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Tax losses | $ 23,414,000 | $ 29,663,000 | |
Deductible temporary differences | 97,815,000 | 96,282,000 | |
Tax credits for deductions | 3,935,000 | 5,381,000 | |
Total deferred tax assets | 125,163,000 | 131,326,000 | $ 118,342,000 |
Total deferred tax liabilities | 30,221,000 | 43,942,000 | $ 45,597,000 |
Year 1 | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Tax losses | 12,804,000 | 2,431,000 | |
Deductible temporary differences | 14,390,000 | 12,578,000 | |
Tax credits for deductions | 1,220,000 | 1,266,000 | |
Total deferred tax assets | 28,414,000 | 16,275,000 | |
Total deferred tax liabilities | 236,000 | 4,436,000 | |
Year 2 | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Tax losses | 9,365,000 | 4,849,000 | |
Deductible temporary differences | 15,801,000 | 14,018,000 | |
Tax credits for deductions | 842,000 | 1,266,000 | |
Total deferred tax assets | 26,008,000 | 20,133,000 | |
Total deferred tax liabilities | 2,684,000 | 4,436,000 | |
Year 3 | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Tax losses | 1,245,000 | 5,368,000 | |
Deductible temporary differences | 18,152,000 | 14,401,000 | |
Tax credits for deductions | 581,000 | 1,266,000 | |
Total deferred tax assets | 19,978,000 | 21,035,000 | |
Total deferred tax liabilities | 4,696,000 | 4,436,000 | |
Year 4 | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Tax losses | 0 | 1,800,000 | |
Deductible temporary differences | 24,736,000 | 15,065,000 | |
Tax credits for deductions | 401,000 | 1,266,000 | |
Total deferred tax assets | 25,137,000 | 18,131,000 | |
Total deferred tax liabilities | 6,082,000 | 4,436,000 | |
Year 5 | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Tax losses | 0 | 749,000 | |
Deductible temporary differences | 24,736,000 | 15,066,000 | |
Tax credits for deductions | 276,000 | 317,000 | |
Total deferred tax assets | 25,012,000 | 16,133,000 | |
Total deferred tax liabilities | 7,038,000 | 4,436,000 | |
Year 6 | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Tax losses | 0 | 2,713,000 | |
Deductible temporary differences | 0 | 8,075,000 | |
Tax credits for deductions | 191,000 | 0 | |
Total deferred tax assets | 191,000 | 10,788,000 | |
Total deferred tax liabilities | 7,697,000 | 4,436,000 | |
Subsequent years [member] | |||
Disclosure of temporary difference, unused tax losses and unused tax credits [line items] | |||
Tax losses | 0 | 11,753,000 | |
Deductible temporary differences | 0 | 17,079,000 | |
Tax credits for deductions | 426,000 | 0 | |
Total deferred tax assets | 426,000 | 28,831,000 | |
Total deferred tax liabilities | $ 2,260,000 | $ 17,326,000 |
TAX MATTERS - TAXES RECEIVABLES/PAYABLES (Details) - USD ($) |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Receivables: | ||
Non-current indirect taxes | $ 6,061,000 | $ 7,282,000 |
Current indirect taxes | 11,956,000 | 4,764,000 |
Current other taxes | 8,019,000 | 7,308,000 |
Current income tax | 26,421,000 | 21,969,000 |
Total | 52,457,000 | 41,323,000 |
Payables: | ||
Non-current social security | 3,145,000 | 1,025,000 |
Current indirect taxes | 28,188,000 | 28,024,000 |
Current other taxes | 50,323,000 | 58,142,000 |
Current income tax | 10,615,000 | 8,058,000 |
Total | $ 92,271,000 | $ 95,249,000 |
PROVISIONS AND CONTINGENCIES - MOVEMENTS IN PROVISIONS (Details) - USD ($) $ in Thousands |
12 Months Ended | |
---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
|
Non-current provisions for liabilities [member] | ||
Disclosure of other provisions [line items] | ||
Provisions, beginning balance | $ 30,810 | $ 30,394 |
Additions | 22,074 | 18,474 |
Acquisitions through business combinations, other provisions | 0 | 4,134 |
Payments | (7,665) | 6,520 |
Reversal | (16,135) | (10,687) |
Transfers | (81) | (73) |
Translations differences | (4,466) | (4,912) |
Provisions, ending balance | 24,537 | 30,810 |
Non-current provisions for taxes [member] | ||
Disclosure of other provisions [line items] | ||
Provisions, beginning balance | 19,833 | 21,447 |
Additions | 6,185 | 1,286 |
Acquisitions through business combinations, other provisions | 0 | 2,274 |
Payments | (243) | 0 |
Reversal | (6,354) | (6,607) |
Transfers | 82 | 2,108 |
Translations differences | (2,632) | (675) |
Provisions, ending balance | 16,871 | 19,833 |
Non-current provisions for dismantling [member] | ||
Disclosure of other provisions [line items] | ||
Provisions, beginning balance | 9,249 | 15,338 |
Additions | 994 | 1,416 |
Acquisitions through business combinations, other provisions | 0 | 0 |
Payments | (1) | (48) |
Reversal | (174) | (7,382) |
Transfers | (383) | 0 |
Translations differences | (1,255) | (75) |
Provisions, ending balance | 8,430 | 9,249 |
Non-current other provisions [member] | ||
Disclosure of other provisions [line items] | ||
Provisions, beginning balance | 1,294 | 2,716 |
Additions | 371 | 944 |
Acquisitions through business combinations, other provisions | 0 | 0 |
Payments | (151) | (2,382) |
Reversal | (1,044) | (2,733) |
Transfers | (1) | (2,035) |
Translations differences | 867 | 4,784 |
Provisions, ending balance | 1,336 | 1,294 |
Current provisions for liabilities [member] | ||
Disclosure of other provisions [line items] | ||
Provisions, beginning balance | 10,543 | 8,160 |
Additions | 4,015 | 8,197 |
Acquisitions through business combinations, other provisions | 0 | 0 |
Payments | (2,139) | (2,479) |
Reversal | (479) | (104) |
Transfers | 0 | 0 |
Translations differences | (2,920) | (3,231) |
Provisions, ending balance | 9,020 | 10,543 |
Current provisions for taxes [member] | ||
Disclosure of other provisions [line items] | ||
Provisions, beginning balance | 5,641 | 1,006 |
Additions | 0 | 4,580 |
Acquisitions through business combinations, other provisions | 0 | 0 |
Payments | 0 | 0 |
Reversal | (2,959) | 0 |
Transfers | 0 | 0 |
Translations differences | (227) | 55 |
Provisions, ending balance | 2,455 | 5,641 |
Current provisions for dismantling [member] | ||
Disclosure of other provisions [line items] | ||
Provisions, beginning balance | 0 | 213 |
Additions | 19 | 1 |
Acquisitions through business combinations, other provisions | 0 | 0 |
Payments | 0 | 6 |
Reversal | (312) | (219) |
Transfers | 383 | 0 |
Translations differences | (30) | (1) |
Provisions, ending balance | 60 | 0 |
Current other provisions [member] | ||
Disclosure of other provisions [line items] | ||
Provisions, beginning balance | 2,884 | 5,339 |
Additions | 6,925 | 988 |
Acquisitions through business combinations, other provisions | 0 | 0 |
Payments | (65) | (5,181) |
Reversal | (2,002) | (15) |
Transfers | 0 | 0 |
Translations differences | (185) | 1,754 |
Provisions, ending balance | $ 7,515 | $ 2,884 |
PROVISIONS AND CONTINGENCIES - CONTINGENCY NARRATIVE (Details) pure in Thousands, R$ in Thousands, $ in Thousands |
12 Months Ended | |||
---|---|---|---|---|
Dec. 31, 2017
USD ($)
|
Dec. 31, 2016
USD ($)
|
Dec. 31, 2018
BRL (R$)
|
Dec. 31, 2018
USD ($)
|
|
Disclosure of contingent liabilities [line items] | ||||
Payments in escrow related to legal claims | $ 42,217 | |||
Possible [member] | ||||
Disclosure of contingent liabilities [line items] | ||||
Claim amount | $ 162,701 | |||
Atento Brasil [member] | ||||
Disclosure of contingent liabilities [line items] | ||||
Payments in escrow related to tax claims | $ 4,407 | |||
Tax authorities | Atento Brasil [member] | Probable [member] | ||||
Disclosure of contingent liabilities [line items] | ||||
Number of claims | 30 | |||
Tax authorities | Atento Brasil [member] | Possible [member] | ||||
Disclosure of contingent liabilities [line items] | ||||
Claim amount | $ 39,498 | |||
Tax authorities | Atento Brasil [member] | Probable And Possible [member] | ||||
Disclosure of contingent liabilities [line items] | ||||
Number of claims | 15 | |||
Tax authorities | R Brasil Solucoes S.A. [member] | Possible [member] | ||||
Disclosure of contingent liabilities [line items] | ||||
Claim amount | 450 | |||
Tax authorities | CBCC [member] | Probable [member] | ||||
Disclosure of contingent liabilities [line items] | ||||
Claim amount | $ 1,470 | |||
Labour related disputes | Atento Brasil [member] | ||||
Disclosure of contingent liabilities [line items] | ||||
Number of claims | 11,486 | 14,750 | ||
Claim amount | 21,469 | |||
Labour related disputes | Atento Brasil [member] | Probable [member] | ||||
Disclosure of contingent liabilities [line items] | ||||
Claim amount | R$ 775 | $ 337 | ||
Labour related disputes | Atento Mexico S.A. de CV [member] | Possible [member] | ||||
Disclosure of contingent liabilities [line items] | ||||
Claim amount | $ 10,144 | |||
Labour related disputes | R Brasil Solucoes S.A. [member] | Probable [member] | ||||
Disclosure of contingent liabilities [line items] | ||||
Claim amount | $ 45 | |||
Various | Atento Brasil [member] | Possible [member] | ||||
Disclosure of contingent liabilities [line items] | ||||
Number of claims | 8 | |||
Claim amount | $ 5,953 |
REVENUE AND EXPENSES - REVENUE & EXPENSES - EXCLUDING DISCONTINUED OPERATIONS (Details) - USD ($) |
12 Months Ended | ||||
---|---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|||
Disclosure Of Operating Segments [Line Items] | |||||
Services rendered | $ 1,818,180,000 | $ 1,921,311,000 | |||
Revenue | 1,818,180,000 | 1,921,311,000 | $ 1,757,498,000 | ||
Expenses by Nature [abstract] | |||||
Other operating income | 15,686,000 | 5,755,000 | 3,991,000 | ||
Grants | 1,000,000 | 860,000 | 673,000 | ||
Income from indemnities and other non-recurring income | 42,000 | 939,000 | 872,000 | ||
Gains on disposals of non-current assets | 384,000 | 8,883,000 | 344,000 | ||
Total | 19,377,000 | 16,437,000 | 5,880,000 | ||
Supplies [Abstract] | |||||
Subcontracted Services Expense | 10,630,000 | 26,885,000 | 29,940,000 | ||
Infrastructure Leases | 13,856,000 | 11,889,000 | 3,376,000 | ||
Purchases of Materials | 2,919,000 | 628,000 | 986,000 | ||
Communications | 19,460,000 | 25,003,000 | 24,929,000 | ||
Expenses with Public Agency | 1,051,000 | 1,156,000 | 1,204,000 | ||
Other | 22,900,000 | 9,338,000 | 5,163,000 | ||
Service expense | 70,816,000 | 74,899,000 | 65,598,000 | ||
Employee Benefit Expenses | |||||
Wages and Salaries | 1,024,094,000 | 1,076,810,000 | 1,014,830,000 | ||
Social Security (a) | 130,161,000 | 131,524,000 | 120,923,000 | ||
Supplementary Pension Contributions | 2,840,000 | 2,861,000 | 2,848,000 | ||
Termination benefits | 26,510,000 | 33,744,000 | 34,654,000 | ||
Other welfare costs | 181,576,000 | 184,137,000 | 136,646,000 | ||
Total | 1,365,181,000 | 1,429,076,000 | 1,309,901,000 | ||
Depreciation and amortisation expense [abstract] | |||||
Property, plant and equipment | 36,566,000 | 49,226,000 | 46,448,000 | ||
Intangible Assets | 58,679,000 | 55,195,000 | 50,916,000 | ||
Total | 95,245,000 | 104,421,000 | 97,364,000 | ||
Other Operating Expense [Abstract] | |||||
Services provided by third parties | 202,543,000 | 202,146,000 | 193,213,000 | ||
Losses on disposal of fixed assets | (817,000) | (12,989,000) | (1,432,000) | ||
Taxes other than income tax | 10,038,000 | 13,580,000 | 7,491,000 | ||
Other management expenses | 2,560,000 | 7,933,000 | 11,879,000 | ||
Total | $ 215,958,000 | $ 236,648,000 | 214,015,000 | ||
Atento Morocco [member] | |||||
Disclosure Of Operating Segments [Line Items] | |||||
Services rendered | [1] | $ 1,757,498,000 | |||
|
REVENUE AND EXPENSES - REVENUE & EXPENSES (Details) - USD ($) |
12 Months Ended | ||
---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|
Analysis of income and expense [abstract] | |||
Services rendered | $ 1,818,180,000 | $ 1,921,311,000 | |
Revenue | 1,818,180,000 | 1,921,311,000 | $ 1,757,498,000 |
Expenses by Nature [abstract] | |||
Other operating income | 15,686,000 | 5,755,000 | 3,991,000 |
Grants | 1,000,000 | 860,000 | 673,000 |
Income from indemnities and other non-recurring income | 42,000 | 939,000 | 872,000 |
Gains on disposals of non-current assets | 384,000 | 8,883,000 | 344,000 |
Gains On Disposals Of Property Plant And Equipment | 2,265,000 | 0 | 0 |
Total | 19,377,000 | 16,437,000 | 5,880,000 |
Supplies [Abstract] | |||
Subcontracted Services Expense | 10,630,000 | 26,885,000 | 29,940,000 |
Infrastructure Leases | 13,856,000 | 11,889,000 | 3,376,000 |
Purchases of Materials | 2,919,000 | 628,000 | 986,000 |
Communications | 19,460,000 | 25,003,000 | 24,929,000 |
Expenses with Public Agency | 1,051,000 | 1,156,000 | 1,204,000 |
Other | 22,900,000 | 9,338,000 | 5,163,000 |
Total | 70,816,000 | 74,899,000 | 65,598,000 |
Employee Benefit Expenses | |||
Wages and Salaries | 1,024,094,000 | 1,076,810,000 | 1,014,830,000 |
Social Security (a) | 130,161,000 | 131,524,000 | 120,923,000 |
Supplementary Pension Contributions | 2,840,000 | 2,861,000 | 2,848,000 |
Termination benefits | 26,510,000 | 33,744,000 | 34,654,000 |
Other welfare costs | 181,576,000 | 184,137,000 | 136,646,000 |
Total | 1,365,181,000 | 1,429,076,000 | 1,309,901,000 |
Depreciation and amortisation expense [abstract] | |||
Property, plant and equipment | 36,566,000 | 49,226,000 | 46,448,000 |
Intangible Assets | 58,679,000 | 55,195,000 | 50,916,000 |
Total | 95,245,000 | 104,421,000 | 97,364,000 |
Other Operating Expense [Abstract] | |||
Services provided by third parties | 202,543,000 | 202,146,000 | 193,213,000 |
Losses on disposal of fixed assets | (817,000) | (12,989,000) | (1,432,000) |
Taxes other than income tax | 10,038,000 | 13,580,000 | 7,491,000 |
Other management expenses | 2,560,000 | 7,933,000 | 11,879,000 |
Total | $ 215,958,000 | $ 236,648,000 | $ 214,015,000 |
REVENUE AND EXPENSES - THIRD PARTIES (Details) - USD ($) $ in Thousands |
12 Months Ended | ||||||
---|---|---|---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|||||
External services provided by other companies [abstract] | |||||||
Leases | $ 67,902 | $ 66,923 | $ 63,014 | ||||
Installation and maintenance | 24,290 | 22,799 | 24,237 | ||||
Lawyers and law firms | 7,743 | 6,887 | 5,198 | ||||
Tax advisory services | 179 | 467 | 302 | ||||
Consultants | 8,372 | 8,578 | 8,056 | ||||
Audits and other related services | 1,576 | 2,677 | 2,493 | ||||
Studies and work performed | 65 | 7 | 76 | ||||
Other external professional services | 43,404 | 45,955 | 40,669 | ||||
Publicity, advertising and public relations | 5,332 | 5,458 | 6,089 | ||||
Insurance premiums | 548 | 636 | 207 | ||||
Travel expenses | 6,979 | 6,288 | 6,047 | ||||
Utilities expense | 27,142 | 27,392 | 28,743 | ||||
Banking and similar services | 1,771 | 1,391 | 1,006 | ||||
Other | 7,240 | 6,688 | 7,076 | ||||
TOTAL | 202,543 | 202,146 | 193,213 | ||||
Finance Income [Abstract] | |||||||
Interest Income Third Parties | 18,843 | 7,858 | 7,188 | ||||
Total finance income | 18,843 | 7,858 | 7,188 | ||||
Interest costs [abstract] | |||||||
Interest paid to Group companies | 0 | 0 | 0 | ||||
Interest paid to third parties | 43,351 | 71,404 | 75,090 | ||||
Discounts to the present value of provisions and other liabilities | 2,261 | 6,741 | (15,939) | ||||
Total finance costs | $ 45,612 | [1] | $ 78,145 | [1] | $ 59,151 | ||
|
REVENUE AND EXPENSES - THIRD PARTIES - EXCLUDING DISCONTINUED OPERATIONS (Details) - USD ($) $ in Thousands |
12 Months Ended | |||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
||||||||||
Finance Income [Abstract] | ||||||||||||
Interest Income Third Parties | $ 18,843 | $ 7,858 | $ 7,188 | |||||||||
Total finance income | 18,843 | 7,858 | 7,188 | |||||||||
Interest costs [abstract] | ||||||||||||
Interest paid to Group companies | 0 | 0 | 0 | |||||||||
Interest paid to third parties | 43,351 | 71,404 | 75,090 | |||||||||
Discounts to the present value of provisions and other liabilities | 2,261 | 6,741 | (15,939) | |||||||||
Total finance costs | 45,612 | [1] | 78,145 | [1] | 59,151 | |||||||
Atento Morocco [member] | ||||||||||||
Finance Income [Abstract] | ||||||||||||
Interest Income Third Parties | 18,843 | 7,858 | 7,188 | [2] | ||||||||
Total finance income | 18,843 | 7,858 | 7,188 | [3] | ||||||||
Interest costs [abstract] | ||||||||||||
Interest paid to Group companies | 0 | 0 | 0 | [2] | ||||||||
Interest paid to third parties | (43,351) | (71,404) | 75,090 | [2] | ||||||||
Discounts to the present value of provisions and other liabilities | (2,261) | (6,741) | (15,939) | [2] | ||||||||
Total finance costs | $ (45,612) | $ (78,145) | $ 59,151 | [1],[3] | ||||||||
|
REVENUE AND EXPENSES - CHANGE IN FAIR VALUE OF FINANCIAL INSTRUMENTS (Details) - USD ($) $ in Thousands |
12 Months Ended | |||||
---|---|---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
||||
Disclosure of financial assets [line items] | ||||||
Change in fair value of financial instruments, Gains | $ 179 | $ 230 | $ 675 | |||
Losses on change in fair value of derivatives | 0 | 0 | 0 | |||
Net | 179 | 230 | 675 | |||
Net foreign exchange gain | 66,026 | 63,596 | 32,245 | |||
Net foreign exchange loss | (95,041) | (87,023) | (88,739) | |||
Net | (29,015) | [1] | (23,427) | (56,494) | ||
Loans and receivables [member] | ||||||
Disclosure of financial assets [line items] | ||||||
Net foreign exchange gain | 2,928 | 38,220 | 868 | |||
Net foreign exchange loss | (433) | (57,187) | (12,200) | |||
Net | 2,495 | (18,967) | (11,332) | |||
Other financial transactions [member] | ||||||
Disclosure of financial assets [line items] | ||||||
Net foreign exchange gain | 19,253 | 16,407 | 12,381 | |||
Net foreign exchange loss | (29,786) | (14,405) | (45,784) | |||
Net | (10,533) | 2,002 | (33,403) | |||
Current transactions [member] | ||||||
Disclosure of financial assets [line items] | ||||||
Net foreign exchange gain | 43,845 | 8,969 | 18,996 | |||
Net foreign exchange loss | (64,822) | (15,431) | (30,755) | |||
Net | $ (20,977) | $ (6,462) | $ (11,759) | |||
|
SEGMENT INFORMATION - MAJOR DATA (Details) - USD ($) |
12 Months Ended | ||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | $ 1,818,180,000 | $ 1,921,311,000 | $ 1,757,498,000 | ||||||||||||||||||||||||||||||||
Other Operating Income (expense) | 15,686,000 | 5,755,000 | 3,991,000 | ||||||||||||||||||||||||||||||||
EBITDA | 184,752,000 | 196,870,000 | 213,710,000 | ||||||||||||||||||||||||||||||||
Amortization and depreciation | 95,245,000 | 104,421,000 | 97,364,000 | ||||||||||||||||||||||||||||||||
Operating profit/(loss) | 89,505,000 | 92,449,000 | 116,346,000 | ||||||||||||||||||||||||||||||||
Net finance expense | (55,605,000) | 93,484,000 | (107,782,000) | ||||||||||||||||||||||||||||||||
Income tax | 13,414,000 | 12,533,000 | 5,207,000 | ||||||||||||||||||||||||||||||||
Profit/(loss) from continuing operations | [1] | 20,486,000 | (13,568,000) | 3,357,000 | [2] | ||||||||||||||||||||||||||||||
Profit (loss) from discontinued operations | [1] | 0 | [3] | 0 | [3] | (3,206,000) | [2] | ||||||||||||||||||||||||||||
Profit/(loss) for the year | 20,486,000 | (13,568,000) | 151,000 | ||||||||||||||||||||||||||||||||
Restructuring costs | 0 | 16,779,000 | 33,646,000 | ||||||||||||||||||||||||||||||||
Shared Services Expense | 0 | ||||||||||||||||||||||||||||||||||
Sponsor Management Fees | (34,817,000) | ||||||||||||||||||||||||||||||||||
Site relocation expenses | 9,323,000 | ||||||||||||||||||||||||||||||||||
Asset impairments and Other | 0 | 34,817,000 | |||||||||||||||||||||||||||||||||
Adjusted EBITDA (unaudited) | 184,752,000 | 220,966,000 | 221,862,000 | ||||||||||||||||||||||||||||||||
Capital expenditure | 89,885,000 | 48,166,000 | |||||||||||||||||||||||||||||||||
Fixed assets | 490,131,000 | 535,443,000 | 537,838,000 | ||||||||||||||||||||||||||||||||
Allocated assets | 1,213,353,000 | 1,330,305,000 | 1,377,618,000 | ||||||||||||||||||||||||||||||||
Allocated liabilities | 873,260,000 | 952,466,000 | 947,415,000 | ||||||||||||||||||||||||||||||||
Sales to other companies | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 1,091,368,000 | 1,167,911,000 | 1,010,665,000 | ||||||||||||||||||||||||||||||||
Sales to Telefonica Group | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 708,227,000 | 753,382,000 | 746,833,000 | ||||||||||||||||||||||||||||||||
Sales to other group companies | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 18,584,000 | 18,000 | 0 | ||||||||||||||||||||||||||||||||
EMEA [Member] | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 240,859,000 | 223,444,000 | 223,931,000 | ||||||||||||||||||||||||||||||||
Other Operating Income (expense) | (228,591,000) | (215,860,000) | (220,645,000) | [4] | |||||||||||||||||||||||||||||||
EBITDA | 12,268,000 | 7,585,000 | 3,285,000 | [4] | |||||||||||||||||||||||||||||||
Amortization and depreciation | (9,733,000) | 9,340,000 | 10,712,000 | [4] | |||||||||||||||||||||||||||||||
Operating profit/(loss) | 2,535,000 | (1,755,000) | (7,427,000) | [4] | |||||||||||||||||||||||||||||||
Net finance expense | (1,620,000) | (16,834,000) | (12,319,000) | [4] | |||||||||||||||||||||||||||||||
Income tax | (893,000) | 5,031,000 | 4,933,000 | [4] | |||||||||||||||||||||||||||||||
Profit/(loss) from continuing operations | [4] | (14,813,000) | |||||||||||||||||||||||||||||||||
Profit (loss) from discontinued operations | [4] | (3,206,000) | |||||||||||||||||||||||||||||||||
Profit/(loss) for the year | 22,000 | (13,558,000) | (18,019,000) | [4] | |||||||||||||||||||||||||||||||
Restructuring costs | 0 | 3,831,000 | 10,390,000 | [5] | |||||||||||||||||||||||||||||||
Shared Services Expense | 3,259,000 | ||||||||||||||||||||||||||||||||||
Sponsor Management Fees | [4] | 2,709,000 | |||||||||||||||||||||||||||||||||
Site relocation expenses | [6] | 18,000 | |||||||||||||||||||||||||||||||||
Asset impairments and Other | 0 | 2,709,000 | [7] | ||||||||||||||||||||||||||||||||
Adjusted EBITDA (unaudited) | 12,268,000 | 14,790,000 | 16,402,000 | [8] | |||||||||||||||||||||||||||||||
Capital expenditure | 6,192,000 | 2,124,000 | [9] | ||||||||||||||||||||||||||||||||
Fixed assets | 42,766,000 | 49,101,000 | 48,342,000 | [10] | |||||||||||||||||||||||||||||||
Allocated assets | 394,325,000 | 401,332,000 | 396,298,000 | [10] | |||||||||||||||||||||||||||||||
Allocated liabilities | 122,784,000 | 126,575,000 | 272,082,000 | [10] | |||||||||||||||||||||||||||||||
EMEA [Member] | Sales to other companies | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 93,173,000 | 80,020,000 | 72,750,000 | [11] | |||||||||||||||||||||||||||||||
EMEA [Member] | Sales to Telefonica Group | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 147,686,000 | 143,424,000 | 151,176,000 | [12] | |||||||||||||||||||||||||||||||
EMEA [Member] | Sales to other group companies | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 0 | 1,000 | 4,000 | ||||||||||||||||||||||||||||||||
Americas [Member] | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 708,744,000 | 758,041,000 | 718,917,000 | ||||||||||||||||||||||||||||||||
Other Operating Income (expense) | (652,531,000) | (688,949,000) | (596,963,000) | ||||||||||||||||||||||||||||||||
EBITDA | 56,213,000 | 69,092,000 | 121,953,000 | ||||||||||||||||||||||||||||||||
Amortization and depreciation | (34,683,000) | (37,640,000) | 33,757,000 | ||||||||||||||||||||||||||||||||
Operating profit/(loss) | 21,530,000 | 31,452,000 | 88,196,000 | ||||||||||||||||||||||||||||||||
Net finance expense | (5,536,000) | (13,206,000) | (31,092,000) | ||||||||||||||||||||||||||||||||
Income tax | (2,054,000) | (9,667,000) | (15,823,000) | ||||||||||||||||||||||||||||||||
Profit/(loss) from continuing operations | 41,281,000 | ||||||||||||||||||||||||||||||||||
Profit (loss) from discontinued operations | 0 | ||||||||||||||||||||||||||||||||||
Profit/(loss) for the year | 13,940,000 | 8,579,000 | 41,281,000 | ||||||||||||||||||||||||||||||||
Restructuring costs | 0 | 8,473,000 | 10,562,000 | ||||||||||||||||||||||||||||||||
Shared Services Expense | 1,734,000 | ||||||||||||||||||||||||||||||||||
Sponsor Management Fees | (40,668,000) | ||||||||||||||||||||||||||||||||||
Site relocation expenses | 168,000 | ||||||||||||||||||||||||||||||||||
Asset impairments and Other | 0 | 40,668,000 | |||||||||||||||||||||||||||||||||
Adjusted EBITDA (unaudited) | 56,213,000 | 83,507,000 | 92,015,000 | ||||||||||||||||||||||||||||||||
Capital expenditure | 41,466,000 | 23,042,000 | |||||||||||||||||||||||||||||||||
Fixed assets | 195,369,000 | 178,485,000 | 189,036,000 | ||||||||||||||||||||||||||||||||
Allocated assets | 557,695,000 | 603,770,000 | 558,657,000 | ||||||||||||||||||||||||||||||||
Allocated liabilities | 254,150,000 | 280,575,000 | 259,352,000 | ||||||||||||||||||||||||||||||||
Americas [Member] | Sales to other companies | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 388,889,000 | 435,195,000 | 394,961,000 | ||||||||||||||||||||||||||||||||
Americas [Member] | Sales to Telefonica Group | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 293,945,000 | 317,849,000 | 322,237,000 | ||||||||||||||||||||||||||||||||
Americas [Member] | Sales to other group companies | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 25,910,000 | 4,997,000 | 1,718,000 | ||||||||||||||||||||||||||||||||
BRAZIL [Member] | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 877,661,000 | 944,806,000 | 816,373,000 | ||||||||||||||||||||||||||||||||
Other Operating Income (expense) | (794,148,000) | (832,377,000) | (717,683,000) | ||||||||||||||||||||||||||||||||
EBITDA | 83,511,000 | 112,429,000 | 98,690,000 | ||||||||||||||||||||||||||||||||
Amortization and depreciation | (50,376,000) | 56,908,000 | (52,356,000) | ||||||||||||||||||||||||||||||||
Operating profit/(loss) | 33,135,000 | 55,521,000 | 46,334,000 | ||||||||||||||||||||||||||||||||
Net finance expense | (30,309,000) | (33,038,000) | (40,074,000) | ||||||||||||||||||||||||||||||||
Income tax | (1,422,000) | (8,822,000) | (3,070,000) | ||||||||||||||||||||||||||||||||
Profit/(loss) from continuing operations | 3,190,000 | ||||||||||||||||||||||||||||||||||
Profit (loss) from discontinued operations | 0 | ||||||||||||||||||||||||||||||||||
Profit/(loss) for the year | 1,404,000 | 13,661,000 | 3,190,000 | ||||||||||||||||||||||||||||||||
Restructuring costs | 0 | 4,011,000 | 10,994,000 | ||||||||||||||||||||||||||||||||
Shared Services Expense | 8,155,000 | ||||||||||||||||||||||||||||||||||
Sponsor Management Fees | 2,131,000 | ||||||||||||||||||||||||||||||||||
Site relocation expenses | 9,137,000 | ||||||||||||||||||||||||||||||||||
Asset impairments and Other | 0 | 2,131,000 | |||||||||||||||||||||||||||||||||
Adjusted EBITDA (unaudited) | 83,511,000 | 124,714,000 | 120,952,000 | ||||||||||||||||||||||||||||||||
Capital expenditure | 42,226,000 | 23,000,000 | |||||||||||||||||||||||||||||||||
Fixed assets | 251,520,000 | 306,672,000 | 298,920,000 | ||||||||||||||||||||||||||||||||
Allocated assets | 595,807,000 | 677,149,000 | 677,794,000 | ||||||||||||||||||||||||||||||||
Allocated liabilities | 437,200,000 | 499,670,000 | 490,172,000 | ||||||||||||||||||||||||||||||||
BRAZIL [Member] | Sales to other companies | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 609,307,000 | 652,696,000 | 542,953,000 | ||||||||||||||||||||||||||||||||
BRAZIL [Member] | Sales to Telefonica Group | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 266,596,000 | 292,110,000 | 273,420,000 | ||||||||||||||||||||||||||||||||
BRAZIL [Member] | Sales to other group companies | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 1,756,000 | 0 | 0 | ||||||||||||||||||||||||||||||||
Other and eliminations | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | [13] | (9,084,000) | (4,980,000) | (1,723,000) | |||||||||||||||||||||||||||||||
Other Operating Income (expense) | 41,843,000 | 12,745,000 | (8,497,000) | ||||||||||||||||||||||||||||||||
EBITDA | 32,760,000 | 7,764,000 | (10,218,000) | ||||||||||||||||||||||||||||||||
Amortization and depreciation | (453,000) | (533,000) | (539,000) | ||||||||||||||||||||||||||||||||
Operating profit/(loss) | 32,307,000 | 7,231,000 | (10,757,000) | ||||||||||||||||||||||||||||||||
Net finance expense | (18,140,000) | (30,406,000) | (24,297,000) | ||||||||||||||||||||||||||||||||
Income tax | (9,046,000) | 925,000 | 8,753,000 | ||||||||||||||||||||||||||||||||
Profit/(loss) from continuing operations | (26,301,000) | ||||||||||||||||||||||||||||||||||
Profit (loss) from discontinued operations | 0 | ||||||||||||||||||||||||||||||||||
Profit/(loss) for the year | 5,121,000 | (22,250,000) | (26,301,000) | ||||||||||||||||||||||||||||||||
Restructuring costs | 0 | 464,000 | 1,700,000 | ||||||||||||||||||||||||||||||||
Shared Services Expense | (13,148,000) | ||||||||||||||||||||||||||||||||||
Sponsor Management Fees | 1,011,000 | ||||||||||||||||||||||||||||||||||
Site relocation expenses | 0 | ||||||||||||||||||||||||||||||||||
Asset impairments and Other | 0 | 1,011,000 | |||||||||||||||||||||||||||||||||
Adjusted EBITDA (unaudited) | 32,760,000 | (2,045,000) | (7,507,000) | ||||||||||||||||||||||||||||||||
Capital expenditure | 1,000 | 0 | |||||||||||||||||||||||||||||||||
Fixed assets | 476,000 | 1,185,000 | 1,540,000 | ||||||||||||||||||||||||||||||||
Allocated assets | (334,475,000) | (351,946,000) | (255,131,000) | ||||||||||||||||||||||||||||||||
Allocated liabilities | 59,126,000 | 45,646,000 | (74,191,000) | ||||||||||||||||||||||||||||||||
Other and eliminations | Sales to other companies | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | (1,000) | 0 | 1,000 | ||||||||||||||||||||||||||||||||
Other and eliminations | Sales to Telefonica Group | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 0 | (1,000) | 0 | ||||||||||||||||||||||||||||||||
Other and eliminations | Sales to other group companies | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | (9,082,000) | (4,980,000) | (1,722,000) | ||||||||||||||||||||||||||||||||
Other and eliminations | EMEA [Member] | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | 0 | (1,000) | (25,000) | ||||||||||||||||||||||||||||||||
Other and eliminations | Americas [Member] | |||||||||||||||||||||||||||||||||||
Disclosure Of Operating Segments [Line Items] | |||||||||||||||||||||||||||||||||||
Sales | $ (20,428,000) | $ 17,375,000 | $ 14,217,000 | [14] | |||||||||||||||||||||||||||||||
|
SEGMENT INFORMATION - REVENUE (Details) - USD ($) $ in Thousands |
12 Months Ended | |||||||
---|---|---|---|---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | $ 1,818,180 | $ 1,921,311 | $ 1,757,498 | |||||
EMEA [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 240,859 | 223,444 | 223,931 | |||||
EMEA [Member] | SPAIN [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 240,859 | 223,445 | 223,956 | |||||
Americas [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 708,744 | 758,041 | 718,917 | |||||
Americas [Member] | ARGENTINA [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 134,557 | 142,473 | 119,589 | |||||
Americas [Member] | CHILE [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 112,679 | 97,196 | 80,106 | |||||
Americas [Member] | COLOMBIA [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 71,219 | 75,373 | 61,042 | |||||
Americas [Member] | EL SALVADOR [member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 14,260 | 12,527 | 16,741 | |||||
Americas [Member] | UNITED STATES [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 50,001 | 48,341 | 36,968 | |||||
Americas [Member] | GUATEMALA [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 16,195 | 16,732 | 15,771 | |||||
Americas [Member] | MEXICO [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 177,595 | 178,537 | 199,634 | |||||
Americas [Member] | PERU [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 136,266 | 151,681 | 151,755 | |||||
Americas [Member] | PUERTO RICO [member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 9,439 | 10,156 | 14,629 | |||||
Americas [Member] | URUGUAY [member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 2,866 | 3,184 | 3,475 | |||||
Americas [Member] | PANAMA [member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 4,095 | 4,466 | 4,990 | |||||
BRAZIL [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 877,661 | 944,806 | 816,373 | |||||
Other and eliminations | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | [1] | (9,084) | (4,980) | (1,723) | ||||
Other and eliminations | EMEA [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | 0 | (1) | (25) | |||||
Other and eliminations | Americas [Member] | ||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||
Revenue | $ (20,428) | $ 17,375 | $ 14,217 | [2] | ||||
|
EARNINGS/(LOSS) PER SHARE (Details) - USD ($) $ / shares in Units, $ in Thousands |
12 Months Ended | ||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
[2] | ||||||||||
Result attributable to equity owners of the Company | |||||||||||||
Atento's Profit/(loss) attributable to equity owners of the parent from continuing operations (in thousands of U.S. dollars) | [1] | $ 20,486 | $ (13,568) | $ 3,357 | |||||||||
Atento's Loss attributable to equity owners of the parent from discontinued operations (in thousands of U.S. dollars) | [1] | $ 0 | [3] | $ 0 | [3] | $ (3,206) | |||||||
Weigthed average number of ordinary shares | 73,841,447,000 | 73,909,056,000 | 73,816,933,000 | ||||||||||
Basic earnings (loss) per share from continuing operations | $ 0.28 | $ (0.18) | $ 0.05 | ||||||||||
Basic loss per share from discontinued operations (in U.S. dollars) | $ 0 | $ 0 | $ (0.04) | ||||||||||
Potential Increase Decrease In Shares Related To Sharebased Compensation Plan | 936,616 | 0 | 272,791 | ||||||||||
Adjusted weighted average number of ordinary shares outstanding | 74,778,063,000 | 73,909,056,000 | 74,089,724,000 | ||||||||||
Diluted (loss)/earnings per share from continuing operations (in U.S. dollars) | $ 0.28 | $ (0.18) | $ 0.05 | ||||||||||
Diluted loss per share from discontinued operations (in U.S. dollars) | $ 0 | $ 0 | $ (0.04) | ||||||||||
|
COMMITMENTS - GUARANTEES AND COMMITMENTS (Details) - USD ($) $ in Thousands |
Dec. 31, 2018 |
Dec. 31, 2017 |
---|---|---|
Guarantees | ||
Financial, labor-related, tax and rental transactions | $ 125,422 | $ 156,579 |
Contractual Obligations | 257,844 | 165,624 |
Other | 20 | 30 |
Guarantees and commitments to third parties | $ 383,286 | $ 322,233 |
COMMITMENTS - OPERATING LEASES (Details) - USD ($) |
12 Months Ended | |||
---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
Dec. 31, 2015 |
|
Disclosure of finance lease and operating lease by lessee [line items] | ||||
Total minimum future lease payments under non-cancellable operating leases | $ 153,328,000 | $ 240,112,000 | ||
Total operating lease expenses recognized in the consolidated income statements (External services provided by other companies-Leases) | 67,902,000 | 66,923,000 | $ 63,014,000 | |
Total operating lease expenses recognized in the consolidated income statements (Infrastructure Leases) | 13,856,000 | 11,889,000 | 3,376,000 | |
Contingent payments on operating leases | 0 | 0 | $ 0 | |
Payment commitment for the early cancellation of leases | 114,215,000 | 137,684,000 | $ 122,480,000 | |
Up to 1 year [member] | ||||
Disclosure of finance lease and operating lease by lessee [line items] | ||||
Total minimum future lease payments under non-cancellable operating leases | 41,217,000 | 63,178,000 | ||
Between 1 and 5 years | ||||
Disclosure of finance lease and operating lease by lessee [line items] | ||||
Total minimum future lease payments under non-cancellable operating leases | 81,735,000 | 124,913,000 | ||
More than 5 years | ||||
Disclosure of finance lease and operating lease by lessee [line items] | ||||
Total minimum future lease payments under non-cancellable operating leases | $ 30,376,000 | $ 52,021,000 |
RELATED PARTIES (Details) - USD ($) $ in Thousands |
12 Months Ended | ||
---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
|
The total remuneration paid to the Atento Group's key management personnel | |||
Total | $ 11,819 | $ 5,232 | $ 4,806 |
The breakdown of the total remuneration shown above is as follow: | |||
Salaries and variable remuneration | 10,703 | 4,374 | 3,826 |
Salaries | 9,524 | 3,303 | 3,826 |
Variable remuneration | 1,179 | 1,071 | 0 |
Payment in kind | 1,116 | 858 | 980 |
Medical insurance | 206 | 138 | 117 |
Life insurance premiums | 44 | 28 | 27 |
Key Management Personnel Compensation Other Shortterm Employee Benefits | 866 | 692 | 836 |
Total | $ 11,819 | $ 5,232 | $ 4,806 |
EVENTS AFTER THE REPORTING PERIOD (Details) $ in Thousands |
Dec. 31, 2017
USD ($)
|
---|---|
Possible [member] | |
Disclosure Of Non adjusting Events After Reporting Period [LineItems] | |
Tax assessment | $ 162,701 |
DISCONTINUED OPERATIONS - RESULTS (Details) - USD ($) |
12 Months Ended | |||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dec. 31, 2018 |
Dec. 31, 2017 |
Dec. 31, 2016 |
||||||||||||
Disclosure Of Operating Segments [Line Items] | ||||||||||||||
Revenue | $ 1,818,180,000 | $ 1,921,311,000 | $ 1,757,498,000 | |||||||||||
Other income | 19,377,000 | [1] | 16,437,000 | [1] | 5,880,000 | |||||||||
Operating expenses: | ||||||||||||||
Service expense | 70,816,000 | 74,899,000 | 65,598,000 | |||||||||||
Employee benefits expenses | 1,365,181,000 | 1,429,076,000 | 1,309,901,000 | |||||||||||
Depreciation expense | 36,566,000 | 49,226,000 | 46,448,000 | |||||||||||
Amortisation expense | 58,679,000 | 55,195,000 | 50,916,000 | |||||||||||
Increase (decrease) in other provisions | (1,032,000) | (627,000) | (1,902,000) | |||||||||||
Other expenses, by nature | 215,958,000 | 236,648,000 | 214,015,000 | |||||||||||
Profit (loss) from operating activities | 89,505,000 | 92,449,000 | 116,346,000 | |||||||||||
Finance costs | 45,612,000 | [1] | 78,145,000 | [1] | 59,151,000 | |||||||||
Foreign exchange gain (loss) | (29,015,000) | [1] | (23,427,000) | (56,494,000) | ||||||||||
Finance income (cost) | (55,605,000) | 93,484,000 | (107,782,000) | |||||||||||
Profit (loss) before tax | 33,900,000 | (1,035,000) | 8,564,000 | |||||||||||
Profit (loss) | 20,486,000 | (13,568,000) | 151,000 | |||||||||||
Profit (loss) from discontinued operations | [2] | 0 | [3] | 0 | [3] | (3,206,000) | [4] | |||||||
Cash flows from (used in) operating activities | 81,187,000 | 114,452,000 | 141,946,000 | |||||||||||
Cash flows from (used in) investing activities | (41,168,000) | (90,943,000) | (75,076,000) | |||||||||||
Cash flows from (used in) financing activities | (33,709,000) | (84,348,000) | (62,695,000) | |||||||||||
Increase (decrease) in cash and cash equivalents before effect of exchange rate changes | 6,310,000 | (60,839,000) | 4,175,000 | |||||||||||
Effect of exchange rate changes on cash and cash equivalents | (14,546,000) | 8,566,000 | 5,840,000 | |||||||||||
Cash and cash equivalents at beginning of year | 141,762,000 | 194,035,000 | 184,020,000 | |||||||||||
Cash and cash equivalents at end of year | $ 133,526,000 | $ 141,762,000 | $ 194,035,000 | |||||||||||
|