HYATT HOTELS CORP, 10-Q filed on 5/7/2020
Quarterly Report
v3.20.1
Cover Page - shares
3 Months Ended
Mar. 31, 2020
Apr. 24, 2020
Document Information    
Document Type 10-Q  
Document Quarterly Report true  
Document Transition Report false  
Document Period End Date Mar. 31, 2020  
Entity File Number 001-34521  
Entity Registrant Name HYATT HOTELS CORP  
Entity Incorporation, State or Country Code DE  
Entity Tax Identification Number 20-1480589  
Entity Address, Address Line One 150 North Riverside Plaza  
Entity Address, Address Line Two 8th Floor  
Entity Address, City or Town Chicago  
Entity Address, State or Province IL  
Entity Address, Postal Zip Code 60606  
City Area Code 312  
Local Phone Number 750-1234  
Title of 12(b) Security Class A common stock  
Trading Symbol H  
Security Exchange Name NYSE  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Large Accelerated Filer  
Entity Small Business false  
Emerging Growth Company false  
Entity Shell Company false  
Entity Central Index Key 0001468174  
Current Fiscal Year End Date --12-31  
Document Fiscal Year Focus 2020  
Document Fiscal Period Focus Q1  
Amendment Flag false  
Common Class A    
Document Information    
Entity Common Stock, Shares Outstanding   35,607,552
Common Class B    
Document Information    
Entity Common Stock, Shares Outstanding   65,463,274
v3.20.1
Condensed Consolidated Statements of Income (Loss) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
REVENUES:    
Total revenues $ 993 $ 1,241
DIRECT AND SELLING, GENERAL, AND ADMINISTRATIVE EXPENSES:    
Depreciation and amortization 80 80
Other direct costs 34 45
Selling, general, and administrative 47 128
Direct and selling, general, and administrative expenses 988 1,215
Net gains (losses) and interest income from marketable securities held to fund rabbi trusts (48) 30
Equity losses from unconsolidated hospitality ventures (2) (3)
Interest expense (17) (19)
Gains on sales of real estate 8 1
Asset impairments (3) (3)
Other income (loss), net (81) 51
INCOME (LOSS) BEFORE INCOME TAXES (138) 83
BENEFIT (PROVISION) FOR INCOME TAXES 35 (20)
NET INCOME (LOSS) (103) 63
NET INCOME (LOSS) ATTRIBUTABLE TO NONCONTROLLING INTERESTS 0 0
NET INCOME (LOSS) ATTRIBUTABLE TO HYATT HOTELS CORPORATION $ (103) $ 63
EARNINGS (LOSSES) PER SHARE—Basic    
Net income (in dollars per share) $ (1.02) $ 0.60
Net income attributable to Hyatt Hotels Corporation (in dollars per share) (1.02) 0.60
EARNINGS (LOSSES) PER SHARE—Diluted    
Net income (in dollars per share) (1.02) 0.59
Net income attributable to Hyatt Hotels Corporation (in dollars per share) $ (1.02) $ 0.59
Owned and leased hotels    
REVENUES:    
Total revenues $ 323 $ 470
DIRECT AND SELLING, GENERAL, AND ADMINISTRATIVE EXPENSES:    
Owned and leased hotels 272 357
Costs incurred on behalf of managed and franchised properties 272 357
Management, franchise, and other fees    
REVENUES:    
Total revenues 108 141
Amortization of management and franchise agreement assets constituting payments to customers    
REVENUES:    
Total revenues (6) (5)
Net management, franchise, and other fees    
REVENUES:    
Total revenues 102 136
Other revenues    
REVENUES:    
Total revenues 35 45
Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
REVENUES:    
Total revenues 533 590
Costs incurred on behalf of managed and franchised properties    
DIRECT AND SELLING, GENERAL, AND ADMINISTRATIVE EXPENSES:    
Owned and leased hotels 555 605
Costs incurred on behalf of managed and franchised properties $ 555 $ 605
v3.20.1
Condensed Consolidated Statements of Comprehensive Income (Loss) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Statement of Comprehensive Income [Abstract]    
Net income (loss) $ (103) $ 63
Other comprehensive loss, net of taxes:    
Foreign currency translation adjustments, net of tax expense of $- for the three months ended March 31, 2020 and March 31, 2019 (51) (6)
Unrealized losses on derivative activity, net of tax benefit of $(9) and $(1) for the three months ended March 31, 2020 and March 31, 2019, respectively (25) (4)
Other comprehensive loss (76) (10)
COMPREHENSIVE INCOME (LOSS) (179) 53
COMPREHENSIVE INCOME (LOSS) ATTRIBUTABLE TO NONCONTROLLING INTERESTS 0 0
COMPREHENSIVE INCOME (LOSS) ATTRIBUTABLE TO HYATT HOTELS CORPORATION $ (179) $ 53
v3.20.1
Condensed Consolidated Statements of Comprehensive Income (Loss) - Parentheticals - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Statement of Comprehensive Income [Abstract]    
Foreign currency translation adjustments, net of tax (benefit) $ 0 $ 0
Unrealized gains on derivative activity, net of tax expense $ (9) $ (1)
v3.20.1
Condensed Consolidated Balance Sheets - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
CURRENT ASSETS:    
Cash and cash equivalents $ 1,194 $ 893
Restricted cash 18 [1] 150
Short-term investments 68 68
Receivables, net of allowances of $38 and $32 at March 31, 2020 and December 31, 2019, respectively 365 421
Inventories 12 12
Prepaids and other assets 65 134
Prepaid income taxes 31 28
Total current assets 1,753 1,706
Equity method investments 259 232
Property and equipment, net 3,294 3,456
Financing receivables, net of allowances of $99 and $100 at March 31, 2020 and December 31, 2019, respectively 35 35
Operating lease right-of-use assets 479 493
Goodwill 326 326
Intangibles, net 427 437
Deferred tax assets 199 144
Other assets 1,526 1,588
TOTAL ASSETS 8,298 8,417
CURRENT LIABILITIES:    
Current maturities of long-term debt 360 11
Accounts payable 133 150
Accrued expenses and other current liabilities 279 304
Current contract liabilities 291 445
Accrued compensation and benefits 90 144
Current operating lease liabilities 30 32
Total current liabilities 1,183 1,086
Long-term debt 1,602 1,612
Long-term contract liabilities 613 475
Long-term operating lease liabilities 386 393
Other long-term liabilities 806 884
Total liabilities 4,590 4,450
Commitments and contingencies (see Note 13)
EQUITY:    
Preferred stock, $0.01 par value per share, 10,000,000 shares authorized and none outstanding as of March 31, 2020 and December 31, 2019 0 0
Class A common stock, $0.01 par value per share, 1,000,000,000 shares authorized, 35,570,053 issued and outstanding at March 31, 2020, and Class B common stock, $0.01 par value per share, 397,457,686 shares authorized, 65,463,274 shares issued and outstanding at March 31, 2020. Class A common stock, $0.01 par value per share, 1,000,000,000 shares authorized, 36,109,179 issued and outstanding at December 31, 2019, and Class B common stock, $0.01 par value per share, 397,457,686 shares authorized, 65,463,27 1 1
Additional paid-in capital 0 0
Retained earnings 3,989 4,170
Accumulated other comprehensive loss (285) (209)
Total stockholders' equity 3,705 3,962
Noncontrolling interests in consolidated subsidiaries 3 5
Total equity 3,708 3,967
TOTAL LIABILITIES AND EQUITY $ 8,298 $ 8,417
[1] Restricted cash generally represents sales proceeds pursuant to like-kind exchanges, debt service on bonds, escrow deposits, and other arrangements.
v3.20.1
Condensed Consolidated Balance Sheet - Parentheticals - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Allowance for doubtful accounts receivable, current $ 38 $ 32
Financing receivable, allowance for credit loss $ 99 $ 100
Preferred stock, par value per share (in dollars per share) $ 0.01 $ 0.01
Preferred stock, shares authorized (in shares) 10,000,000 10,000,000
Preferred stock, shares outstanding (in shares) 0 0
Common stock, shares, issued (in shares) 0  
Common Class A    
Common stock, par value per share (in dollars per share) $ 0.01 $ 0.01
Common stock, shares authorized (in shares) 1,000,000,000 1,000,000,000
Common stock, shares, outstanding (in shares) 35,570,053 36,109,179
Common stock, shares, issued (in shares) 35,570,053 36,109,179
Common Class B    
Common stock, par value per share (in dollars per share) $ 0.01 $ 0.01
Common stock, shares authorized (in shares) 397,457,686 397,457,686
Common stock, shares, outstanding (in shares) 65,463,274 65,463,274
Common stock, shares, issued (in shares) 65,463,274 65,463,274
v3.20.1
Condensed Consolidated Statements of Cash Flows - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
CASH FLOWS FROM OPERATING ACTIVITIES:    
Net income (loss) $ (103) $ 63
Adjustments to reconcile net income (loss) to net cash provided by (used in) operating activities:    
Gains on sales of real estate (8) (1)
Depreciation and amortization 80 80
Release of contingent consideration liability 0 (25)
Amortization of share awards 17 21
Amortization of operating lease right-of-use assets 8 9
Deferred income taxes (45) 1
Equity losses from unconsolidated hospitality ventures 2 3
Amortization of management and franchise agreement assets constituting payments to customers 6 5
Unrealized (gains) losses, net 79 (12)
Distributions from unconsolidated hospitality ventures 2 2
Working capital changes and other (138) (133)
Net cash provided by (used in) operating activities (100) 13
CASH FLOWS FROM INVESTING ACTIVITIES:    
Purchases of marketable securities and short-term investments (110) (67)
Proceeds from marketable securities and short-term investments 109 123
Contributions to equity method and other investments (21) (7)
Return of equity method and other investments 2 0
Acquisitions, net of cash acquired 0 (15)
Capital expenditures (55) (66)
Proceeds from sales of real estate, net of cash disposed 78 0
Other investing activities 10 (7)
Net cash provided by (used in) investing activities 13 (39)
CASH FLOWS FROM FINANCING ACTIVITIES:    
Proceeds from long-term debt 400 120
Repayments of debt (51) (1)
Repurchases of common stock (69) (102)
Dividends paid (20) (20)
Other financing activities (7) (2)
Net cash provided by (used in) financing activities 253 (5)
EFFECT OF EXCHANGE RATE CHANGES ON CASH 3 0
NET INCREASE (DECREASE) IN CASH, CASH EQUIVALENTS, AND RESTRICTED CASH 169 (31)
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH—BEGINNING OF YEAR 1,063 622
CASH, CASH EQUIVALENTS, AND RESTRICTED CASH—END OF PERIOD 1,232 591
SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION:    
Total cash, cash equivalents, and restricted cash 1,232 591
Cash paid during the period for interest 37 39
Cash paid during the period for income taxes 31 10
Cash paid for amounts included in the measurement of operating lease liabilities 13 13
Non-cash investing and financing activities are as follows:    
Non-cash contributions to equity method and other investments (see Note 7, Note 13) 33 0
Non-cash issuance of financing receivables 0 1
Change in accrued capital expenditures 9 1
Non-cash right-of-use assets obtained in exchange for operating lease liabilities (see Note 7) $ 4 $ 0
v3.20.1
Condensed Consolidated Statements of Changes in Stockholders' Equity - USD ($)
$ in Millions
Total
Common Stock Amount
Additional Paid-in Capital
Retained Earnings
Accumulated Other Comprehensive Loss
Noncontrolling Interests in Consolidated Subsidiaries
Common Class A
Common Class A
Common Stock Amount
Common Class B
Common Class B
Common Stock Amount
Cumulative effect of accounting changes, net of tax (see Note 3)
Cumulative effect of accounting changes, net of tax (see Note 3)
Retained Earnings
Cumulative Effect Period Of Adoption, Adjusted Balance
Cumulative Effect Period Of Adoption, Adjusted Balance
Common Stock Amount
Cumulative Effect Period Of Adoption, Adjusted Balance
Additional Paid-in Capital
Cumulative Effect Period Of Adoption, Adjusted Balance
Retained Earnings
Cumulative Effect Period Of Adoption, Adjusted Balance
Accumulated Other Comprehensive Loss
Cumulative Effect Period Of Adoption, Adjusted Balance
Noncontrolling Interests in Consolidated Subsidiaries
Increase (Decrease) in Stockholders' Equity [Roll Forward]                                    
Cumulative effect of accounting changes, net of tax (see Note 3) $ 3,677 $ 1 $ 50 $ 3,819 $ (200) $ 7                        
Balance, beginning of period (in shares) at Dec. 31, 2018               39,507,817   67,115,828                
Balance, beginning of period at Dec. 31, 2018 3,677 1 50 3,819 (200) 7                        
Increase (Decrease) in Stockholders' Equity [Roll Forward]                                    
Cumulative effect of accounting changes, net of tax (see Note 3) 3,628 1 0 3,831 (210) 6                        
Total comprehensive income 53     63 (10)                          
Noncontrolling interests (1)         (1)                        
Repurchase of common stock (in shares)               (1,452,858)                    
Repurchase of common stock (102)   (71) (31)                            
Employee stock plan issuance (in shares)               19,245                    
Employee stock plan issuance 1   1                              
Share-based payment activity (in shares)               326,972                    
Share-based payment activity 20   20                              
Cash dividends (20)     (20)     $ (7)   $ (13)                  
Balance, end of period (in shares) at Mar. 31, 2019               38,401,176   67,115,828                
Balance, end of period at Mar. 31, 2019 3,628 1 0 3,831 (210) 6                        
Increase (Decrease) in Stockholders' Equity [Roll Forward]                                    
Cumulative effect of accounting changes, net of tax (see Note 3) 3,628 1 0 3,831 (210) 6                        
Cumulative effect of accounting changes, net of tax (see Note 3) 3,967 1 0 4,170 (209) 5         $ (1) $ (1) $ 3,966 $ 1 $ 0 $ 4,169 $ (209) $ 5
Balance, beginning of period (in shares) at Dec. 31, 2019               36,109,179   65,463,274                
Balance, beginning of period at Dec. 31, 2019 3,967 1 0 4,170 (209) 5         (1) (1) 3,966 1 0 4,169 (209) 5
Increase (Decrease) in Stockholders' Equity [Roll Forward]                                    
Cumulative effect of accounting changes, net of tax (see Note 3) 3,708 1 0 3,989 (209) 3         $ (1) $ (1) $ 3,966 $ 1 $ 0 $ 4,169 $ (209) $ 5
Total comprehensive income (179)     (103) (76)                          
Noncontrolling interests (2)         (2)                        
Repurchase of common stock (in shares)               (827,643)                    
Repurchase of common stock (69)   (12) (57)                            
Employee stock plan issuance (in shares)               16,654                    
Employee stock plan issuance 1   1                              
Share-based payment activity (in shares)               271,863                    
Share-based payment activity 11   11                              
Cash dividends (20)     (20)     $ (7)   $ (13)                  
Balance, end of period (in shares) at Mar. 31, 2020               35,570,053   65,463,274                
Balance, end of period at Mar. 31, 2020 3,708 1 0 3,989 (285) 3                        
Increase (Decrease) in Stockholders' Equity [Roll Forward]                                    
Cumulative effect of accounting changes, net of tax (see Note 3) $ 3,708 $ 1 $ 0 $ 3,989 $ (285) $ 3                        
v3.20.1
Condensed Consolidated Statements of Changes in Stockholders' Equity - Parenthetical - $ / shares
3 Months Ended
Mar. 09, 2020
Mar. 11, 2019
Mar. 31, 2020
Mar. 31, 2019
Statement of Stockholders' Equity [Abstract]        
Cash dividend (in dollars per share) $ 0.20 $ 0.19 $ 0.20 $ 0.19
v3.20.1
Organization
3 Months Ended
Mar. 31, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Organization ORGANIZATION
Hyatt Hotels Corporation, a Delaware corporation, and its consolidated subsidiaries (collectively "Hyatt Hotels Corporation") provide hospitality and other services on a worldwide basis through the development, ownership, operation, management, franchising, and licensing of hospitality and wellness-related businesses. We develop, own, operate, manage, franchise, license, or provide services to a portfolio of properties, consisting of full service hotels, select service hotels, resorts, and other properties, including branded spas and fitness studios, timeshare, fractional, and other forms of residential, vacation, and condominium ownership units. At March 31, 2020, (i) we operated or franchised 453 full service hotels, comprising 155,951 rooms throughout the world, (ii) we operated or franchised 471 select service hotels, comprising 67,523 rooms, of which 402 hotels are located in the United States, and (iii) we franchised 8 all-inclusive Hyatt-branded resorts, comprising 3,153 rooms. At March 31, 2020, our portfolio of properties operated in 65 countries around the world. Additionally, through strategic relationships, we provide certain reservation and/or loyalty program services to hotels that are unaffiliated with our hotel portfolio and operate under other tradenames or marks owned by such hotel or licensed by third parties.
As used in these Notes and throughout this Quarterly Report on Form 10-Q, (i) the terms "Hyatt," "Company," "we," "us," or "our" mean Hyatt Hotels Corporation and its consolidated subsidiaries, (ii) the term "properties" refers to hotels, resorts, and other properties, including branded spas and fitness studios, and residential, vacation, and condominium ownership units that we develop, own, operate, manage, franchise, or to which we provide services or license our trademarks, (iii) "Hyatt portfolio of properties" or "portfolio of properties" refers to hotels, resorts, and other properties that we develop, own, operate, manage, franchise, license, or provide services to, including under the Park Hyatt, Miraval, Grand Hyatt, Alila, Andaz, The Unbound Collection by Hyatt, Destination, Hyatt Regency, Hyatt, Hyatt Ziva, Hyatt Zilara, Thompson Hotels, Hyatt Centric, Caption by Hyatt, Joie de Vivre, Hyatt House, Hyatt Place, tommie, Hyatt Residence Club, and Exhale brands, (iv) the term "worldwide hotel portfolio" includes our full service hotels, including our wellness resorts, and our select service hotels, and (v) the term "worldwide property portfolio" includes our all-inclusive resorts, branded spas and fitness studios, and residential, vacation, and condominium ownership units in addition to our worldwide hotel portfolio.
The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("GAAP") for interim financial information, the instructions to Form 10-Q, and Article 10 of Regulation S-X. Accordingly, they do not include all information or footnotes required by GAAP for complete annual financial statements. As a result, this Quarterly Report on Form 10-Q should be read in conjunction with the Consolidated Financial Statements and accompanying Notes in our Annual Report on Form 10-K for the fiscal year ended December 31, 2019 (the "2019 Form 10-K").
We have eliminated all intercompany accounts and transactions in our condensed consolidated financial statements. We consolidate entities under our control, including entities where we are deemed to be the primary beneficiary.
Management believes the accompanying condensed consolidated financial statements reflect all adjustments, which are all of a normal recurring nature, considered necessary for a fair presentation of the interim periods.
v3.20.1
Impact of the COVID-19 Pandemic
3 Months Ended
Mar. 31, 2020
Unusual or Infrequent Items, or Both [Abstract]  
Impact of the COVID-19 Pandemic IMPACT OF THE COVID-19 PANDEMIC
Overview
The COVID-19 pandemic and related travel restrictions and other containment efforts have had a significant impact on the travel industry and, as a result, on our business. The impact began in the first quarter of 2020 and has extended into the second quarter. As a result, this interim period, as well as future periods, are unlikely to be comparable to past performance or indicative of future performance. 
Impact to Financial and Non-financial Assets
We evaluate our goodwill and indefinite-lived intangible assets for impairment annually during the fourth quarter of each year and at interim dates if indications of impairment exist. Given the impact the COVID-19 pandemic is having on our industry, we concluded that indicators of impairment existed at March 31, 2020. We updated our previous assumptions based on the current economic environment. Our assumptions are subject to inherent risk and uncertainty due to the stay-in-place measures enacted as a result of the COVID-19 pandemic, consumer confidence levels, and the ongoing impact of the COVID-19 pandemic on the hospitality industry. Based on our analysis, we concluded that our goodwill and indefinite-lived intangible assets are not impaired at March 31, 2020, but we continue to monitor the impact the COVID-19 pandemic is having on our business and the valuation of our goodwill and indefinite-lived intangible assets.
We evaluate property and equipment, right-of-use assets, definite-lived intangible assets, and equity method investments for impairment quarterly. As a result of the current economic environment, we performed procedures to assess the recoverability of the net book value of property and equipment, right-of-use assets, and definite-lived intangible assets and did not identify any impairments related to these assets at March 31, 2020. For our equity method investments, we considered the impact on the underlying operations of the investments to determine whether there were any indications that the decline in value was other than temporary, and none were identified.
In assessing our financial assets for credit losses, we considered the impact of the COVID-19 pandemic. As a result of our analysis, we recognized $3 million of bad debt expense in selling, general, and administrative expenses and $4 million of credit allowances in other income (loss), net on our condensed consolidated statements of income (loss) during the three months ended March 31, 2020. We will continue to monitor our financial assets for potential credit risk as the impact of the COVID-19 pandemic evolves.
v3.20.1
Recently Issued Accounting Pronouncements
3 Months Ended
Mar. 31, 2020
Accounting Policies [Abstract]  
Recently Issued Accounting Pronouncements RECENTLY ISSUED ACCOUNTING PRONOUNCEMENTS
Summary of Significant Accounting Policies
Our significant accounting policies are detailed in Part IV, Item 15, "Exhibits and Financial Statement Schedule—Note 2 to our Consolidated Financial Statements" within the 2019 Form 10-K. Upon adoption of Accounting Standards Update No. 2016-13 ("ASU 2016-13"), Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, our accounting policies have been updated as follows:
Debt and Equity Securities—Excluding equity method investments, debt and equity securities consist of various investments:
Equity securities consist of interest-bearing money market funds, mutual funds, common shares, and preferred shares. Equity securities with a readily determinable fair value are recorded at fair value on our condensed consolidated balance sheets based on listed market prices or dealer quotations where available. Equity securities without a readily determinable fair value are recognized at cost less any impairment, plus or minus changes resulting from observable price changes in orderly transactions for the identical or similar investment of the same issuer. Net gains and losses, both realized and unrealized, and impairment charges on equity securities are recognized in other income (loss), net on our condensed consolidated statements of income (loss).
Debt securities include preferred shares, time deposits, and fixed income securities, including U.S. government obligations, obligations of other government agencies, corporate debt, mortgage-backed and asset-backed securities, and municipal and provincial notes and bonds. Debt securities are classified as trading, available-for-sale ("AFS"), or held-to-maturity ("HTM").
Trading securities—recognized at fair value based on listed market prices or dealer price quotations, where available. Net gains and losses, both realized and unrealized, on trading
securities are recognized in net gains (losses) and interest income from marketable securities held to fund rabbi trusts or other income (loss), net, depending on the nature of the investment, on our condensed consolidated statements of income (loss).
AFS securities—recognized at fair value based on listed market prices or dealer price quotations, where available. Unrealized gains and losses on AFS debt securities are recognized in accumulated other comprehensive loss on our condensed consolidated balance sheets. Realized gains and losses on debt securities are recognized in other income (loss), net on our condensed consolidated statements of income (loss). AFS securities are assessed quarterly for expected credit losses which are recognized in other income (loss), net on our condensed consolidated statements of income (loss). In determining the reserve for credit losses, we evaluate AFS securities at the individual security level and consider our investment strategy, current market conditions, financial strength of the underlying investments, term to maturity, credit rating, and our intent and ability to sell the securities.
HTM securities—investments that we have the intent and ability to hold until maturity and are recorded at amortized cost, net of expected credit losses. HTM securities are assessed for expected credit losses quarterly, and credit losses are recognized in other income (loss), net on our condensed consolidated statements of income (loss). We evaluate HTM securities individually when determining the reserve for credit losses due to the unique risks associated with each security. In determining the reserve for credit losses, we consider the financial strength of the underlying assets including the current and forecasted performance of the property, term to maturity, credit quality of the owner, and current market conditions.
Our preferred shares earn a return that is recognized as interest income in other income (loss), net.
For additional information about debt and equity securities, see Note 5.
Financing Receivables—Financing receivables represent contractual rights to receive money either on demand or on fixed or determinable dates and are recognized on our condensed consolidated balance sheets at amortized cost, net of expected credit losses. We recognize interest as earned and include accrued interest in the amortized cost basis of the asset.
Our financing receivables are composed of individual, unsecured loans and other types of unsecured financing arrangements provided to hotel owners. These financing receivables generally have stated maturities and interest rates, but the repayment terms vary and may be dependent upon future cash flows of the hotel. We individually assess all financing receivables for credit losses quarterly and establish a reserve to reflect the net amount expected to be collected. We estimate credit losses based on an analysis of several factors, including current economic conditions, industry trends, and specific risk characteristics of the financing receivable, including capital structure, loan performance, market factors, and the underlying hotel performance. Adjustments to credit allowances on financing receivables are recognized in other income (loss), net on our condensed consolidated statements of income (loss).
We evaluate accrued interest allowances separately from the financing receivable assets. On an ongoing basis, we monitor the credit quality of our financing receivables based on historical and expected future payment activity. We determine our financing to hotel owners to be non-performing if interest or principal is greater than 90 days past due based on the contractual terms of the individual financing receivables or if an allowance has been established for our other financing arrangements with that borrower. If we consider a financing receivable to be non-performing, we place the financing receivable on non-accrual status.
We recognize interest income when cash is received for financing receivables on non-accrual status which is recognized in other income (loss), net in our condensed consolidated statements of income (loss). Accrual of interest income is resumed and potential reversal of any associated allowance for credit loss occurs when the receivable becomes contractually current and collection doubts are removed.
After an allowance for credit losses has been established, we may determine the receivable balance is uncollectible when all commercially reasonable means of recovering the receivable balances have been exhausted. We write-off uncollectible balances by reversing the financing receivable and the related allowance for credit losses. For additional information about financing receivables, see Note 6.
Accounts Receivables—Our accounts receivables primarily consist of trade receivables due from guests for services rendered at our owned and leased properties and from hotel owners with whom we have management and franchise agreements for services rendered and for reimbursements of costs incurred on behalf of managed and franchised properties. We assess all accounts receivable for credit losses quarterly and establish a reserve to reflect the net amount expected to be collected. The credit loss reserve is based on an assessment of historical collection activity, the nature of the receivable, geographic considerations, and the current business environment. The allowance for credit losses is recognized in owned and leased hotels expense or selling, general, and administrative expenses on our condensed consolidated statements of income (loss), based on the nature of the receivable.
Guarantees—We enter into performance guarantees related to certain hotels we manage. We also enter into debt repayment and other guarantees with respect to unconsolidated hospitality ventures, certain managed or franchised hotels, and other properties. We record a liability for the fair value of these guarantees at their inception date. In order to estimate the fair value, we use a Monte Carlo simulation to model the probability of possible outcomes. The valuation methodology requires that we make certain assumptions and judgments regarding discount rates, volatility, hotel operating results, and hotel property sales prices. The fair value is not re-valued due to future changes in assumptions. The corresponding offset depends on the circumstances in which the guarantee was issued and is recorded to equity method investments, other assets, or expense. We amortize the liability for the fair value of a guarantee into income over the term of the guarantee using a systematic and rational, risk-based approach. Guarantees related to our managed or franchised hotels and other properties are amortized into income in other income (loss), net in our condensed consolidated statements of income (loss). Guarantees related to our unconsolidated hospitality ventures are amortized into equity earnings (losses) from unconsolidated hospitality ventures in our condensed consolidated statements of income (loss).
Performance and other guarantees—On a quarterly basis, we evaluate the likelihood of funding under a guarantee. To the extent we determine an obligation to fund is both probable and estimable based upon performance during the period, we record a separate contingent liability with the offset recognized in other income (loss), net.
Debt repayment guarantees—At inception of the guarantee and on a quarterly basis, we evaluate the risk of funding under a guarantee. Based on the current and forecasted performance of the underlying property, whether the property owner is current on debt service, the historical performance of the property, and the current market, we record a separate liability with an offset recognized in other income (loss), net or equity earnings (losses) from unconsolidated hospitality ventures as necessary.
For additional information about guarantees, see Note 13.
Adopted Accounting Standards
Financial InstrumentsCredit Losses—In June 2016, the Financial Accounting Standards Board ("FASB") released ASU 2016-13. ASU 2016-13 replaces the existing impairment model for most financial assets from an incurred loss model to a current expected credit loss model, which requires an entity to recognize allowances for credit losses equal to its current estimate of all contractual cash flows the entity does not expect to collect. ASU 2016-13 also requires credit losses relating to AFS debt securities to be recognized through an allowance for credit losses. We adopted ASU 2016-13 on January 1, 2020 utilizing the modified retrospective approach. Upon adoption, we recorded an adjustment of $1 million, net of tax, to opening retained earnings related to our credit allowance for accounts receivables, a $12 million increase to our HTM debt securities, and a corresponding $12 million credit loss allowance on our condensed consolidated balance sheets. The adoption adjustments do not reflect the impact of the COVID-19 pandemic. ASU 2016-03 did not materially affect our condensed consolidated statements of income (loss) or our condensed consolidated statements of cash flows.
Future Adoption of Accounting Standards
Reference Rate Reform—In March 2020, the FASB issued Accounting Standards Update No. 2020-04 ("ASU 2020-04"), Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. ASU 2020-04 provides optional expedients and exceptions that we can elect to adopt, subject to meeting certain criteria, regarding contract modifications, hedging relationships, and other transactions that reference the London interbank offered rate for deposits of U.S. dollars ("LIBOR") or another reference rate expected to be discontinued because of reference rate reform. The relief provided in ASU 2020-04 is applicable to all entities, but is only available through December 31, 2022. We are still assessing the impact of adopting ASU 2020-04.
v3.20.1
Revenue from Contracts with Customers
3 Months Ended
Mar. 31, 2020
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers REVENUE FROM CONTRACTS WITH CUSTOMERS
Disaggregated Revenues
The following tables present our revenues disaggregated by the nature of the product or service:
 
Three Months Ended March 31, 2020
 
Owned and leased hotels
Americas management and franchising
ASPAC management and franchising
EAME/SW Asia management and franchising
Corporate and other
Eliminations
Total
Rooms revenues
$
185

$

$

$

$

$
(7
)
$
178

Food and beverage
105






105

Other
40






40

Owned and leased hotels
330





(7
)
323

 
 
 
 
 
 
 
 
Base management fees

44

6

7


(10
)
47

Incentive management fees

4

3

2


(1
)
8

Franchise fees

27





27

Other fees

1

2

1

1


5

License fees

8

8


5


21

Management, franchise, and other fees

84

19

10

6

(11
)
108

Amortization of management and franchise agreement assets constituting payments to customers

(4
)
(1
)
(1
)


(6
)
Net management, franchise, and other fees

80

18

9

6

(11
)
102

 
 
 
 
 
 
 
 
Other revenues

27



8


35

 
 
 
 
 
 
 
 
Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties

484

27

20

2


533

 
 
 
 
 
 
 
 
Total
$
330

$
591

$
45

$
29

$
16

$
(18
)
$
993

 
 
Three Months Ended March 31, 2019
 
Owned and leased hotels (a)
Americas management and franchising (a)
ASPAC management and franchising
EAME/SW Asia management and franchising
Corporate and other (a)
Eliminations
Total
Rooms revenues
$
273

$

$

$

$

$
(7
)
$
266

Food and beverage
160






160

Other
44






44

Owned and leased hotels
477





(7
)
470

 
 
 
 
 
 
 
 
Base management fees

57

12

8


(14
)
63

Incentive management fees

14

17

8


(5
)
34

Franchise fees

32





32

Other fees


3

2

1


6

License fees

1



5


6

Management, franchise, and other fees

104

32

18

6

(19
)
141

Amortization of management and franchise agreement assets constituting payments to customers

(4
)

(1
)


(5
)
Net management, franchise, and other fees

100

32

17

6

(19
)
136

 
 
 
 
 
 
 
 
Other revenues

36



9


45

 
 
 
 
 
 
 
 
Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties

548

24

17

1


590

 
 
 
 
 
 
 
 
Total
$
477

$
684

$
56

$
34

$
16

$
(26
)
$
1,241

(a) Amounts presented have been adjusted for changes within the segments effective on January 1, 2020 (see Note 17).
 

Contract Balances
Our contract assets were $1 million and insignificant at March 31, 2020 and December 31, 2019, respectively. At March 31, 2020, the contract assets were included in receivables, net. As our profitability hurdles are generally calculated on a full-year basis, we expect our contract asset balance to be insignificant at year end.
Contract liabilities are comprised of the following:
 
March 31, 2020
 
December 31, 2019
Deferred revenue related to the loyalty program
$
696

 
$
671

Advanced deposits
54

 
77

Initial fees received from franchise owners
41

 
41

Deferred revenue related to system-wide services
3

 
5

Other deferred revenue
110

 
126

Total contract liabilities
$
904

 
$
920



The following table summarizes the activity in our contract liabilities:
 
2020
 
2019
Beginning balance, January 1
$
920

 
$
830

Cash received and other
246

 
247

Revenue recognized
(262
)
 
(228
)
Ending balance, March 31
$
904

 
$
849


Revenue recognized during the three months ended March 31, 2020 and March 31, 2019 included in the contract liabilities balance at the beginning of each year was $137 million and $145 million, respectively. This revenue primarily relates to the loyalty program, which is recognized net of redemption reimbursements paid to third parties, and advanced deposits.
Revenue Allocated to Remaining Performance Obligations
Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized, which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods. Contracted revenue expected to be recognized in future periods was approximately $130 million at March 31, 2020, of which we expect to recognize approximately 15% as revenue over the next 12 months and the remainder thereafter.
We did not estimate revenues expected to be recognized related to our unsatisfied performance obligations for the following:
Deferred revenue related to the loyalty program and revenue from base and incentive management fees as the revenue is allocated to a wholly unperformed performance obligation in a series;
Revenues related to royalty fees as they are considered sales-based royalty fees;
Revenues received for free nights granted through our co-branded credit cards as the awards are required to be redeemed within 12 months; and
Revenues related to advanced bookings at owned and leased hotels as each stay has a duration of 12 months or less.
v3.20.1
Debt and Equity Securities
3 Months Ended
Mar. 31, 2020
Investments, Debt and Equity Securities [Abstract]  
Debt and Equity Securities DEBT AND EQUITY SECURITIES
Equity Method Investments
Equity method investments were $259 million and $232 million at March 31, 2020 and December 31, 2019, respectively.
The following table presents summarized financial information for all unconsolidated hospitality ventures in which we hold an investment accounted for under the equity method:
 
Three Months Ended March 31,
 
2020
 
2019
Total revenues
$
117

 
$
116

Gross operating profit
34

 
39

Loss from continuing operations
(7
)
 
(10
)
Net loss
(7
)
 
(10
)
Marketable Securities
We hold marketable securities with readily determinable fair values to fund certain operating programs and for investment purposes. We periodically transfer available cash and cash equivalents to purchase marketable securities for investment purposes.
Marketable Securities Held to Fund Operating Programs—Marketable securities held to fund operating programs, which are recorded at fair value and included on our condensed consolidated balance sheets, were as follows:
 
March 31, 2020
 
December 31, 2019
Loyalty program (Note 9)
$
510

 
$
483

Deferred compensation plans held in rabbi trusts (Note 9 and Note 11)
385

 
450

Captive insurance companies
173

 
180

Total marketable securities held to fund operating programs
$
1,068

 
$
1,113

Less: current portion of marketable securities held to fund operating programs included in cash and cash equivalents, short-term investments, and prepaids and other assets
(172
)
 
(219
)
Marketable securities held to fund operating programs included in other assets
$
896

 
$
894


Net realized and unrealized gains (losses) and interest income from marketable securities held to fund the loyalty program are recognized in other income (loss), net on our condensed consolidated statements of income (loss):
 
Three Months Ended March 31,
2020
 
2019
Loyalty program (Note 19)
$
11

 
$
9

Net realized and unrealized gains (losses) and interest income from marketable securities held to fund rabbi trusts are recognized in net gains (losses) and interest income from marketable securities held to fund rabbi trusts on our condensed consolidated statements of income (loss):


Three Months Ended March 31,
2020
 
2019
Unrealized gains (losses)
$
(50
)
 
$
28

Realized gains
2

 
2

Net gains (losses) and interest income from marketable securities held to fund rabbi trusts
$
(48
)
 
$
30


Our captive insurance companies hold marketable securities which include AFS debt securities that are invested in U.S. government agencies, time deposits, and corporate debt securities. We classify these investments as current or long-term, based on their contractual maturity dates, which range from 2020 through 2025.
Marketable Securities Held for Investment Purposes—Marketable securities held for investment purposes, which are recorded at fair value and included on our condensed consolidated balance sheets, were as follows:
 
March 31, 2020
 
December 31, 2019
Interest-bearing money market funds (a)
$
368

 
$
147

Time deposits
37

 
37

Common shares of Playa N.V. (Note 9)
21

 
102

Total marketable securities held for investment purposes
$
426

 
$
286

Less: current portion of marketable securities held for investment purposes included in cash and cash equivalents and short-term investments
(405
)
 
(184
)
Marketable securities held for investment purposes included in other assets
$
21

 
$
102

(a) Proceeds from our revolving credit facility were reinvested in interest-bearing money market funds at March 31, 2020 (see Note 10).

We hold common shares of Playa Hotels & Resorts N.V. ("Playa N.V.") which are accounted for as an equity security with a readily determinable fair value as we do not have the ability to significantly influence the operations of the entity. The fair value of the common shares is classified as Level One in the fair value hierarchy as we are
able to obtain market available pricing information. The remeasurement of our investment at fair value resulted in $81 million of unrealized losses and $6 million of unrealized gains for the three months ended March 31, 2020 and March 31, 2019, respectively, recognized in other income (loss), net on our condensed consolidated statements of income (loss) (see Note 19). We did not sell any shares of common stock during the three months ended March 31, 2020.
Other Investments
HTM Debt Securities—At March 31, 2020 and December 31, 2019, we held $62 million and $58 million, respectively, of investments in HTM debt securities, net of allowances, which are investments in third-party entities that own or are developing certain of our hotels and are recorded within other assets on our condensed consolidated balance sheets. The securities are mandatorily redeemable between 2020 and 2027. At March 31, 2020 our investments were net of allowances of $15 million. The carrying value of our investments approximates fair value. We estimated the fair value of our investments using internally developed discounted cash flow models based on current market inputs for similar types of arrangements. Based upon the lack of available market data, our investments are classified as Level Three within the fair value hierarchy. The primary sensitivity in these models is based on the selection of appropriate discount rates. Fluctuations in these assumptions could result in different estimates of fair value.
Equity Securities Without a Readily Determinable Fair Value—At March 31, 2020 and December 31, 2019, we held $12 million and $7 million of investments in equity securities without a readily determinable fair value, which represent investments in entities where we do not have the ability to significantly influence the operations of the entity.
Fair Value—We measured the following financial assets at fair value on a recurring basis:
 
March 31, 2020
 
Cash and cash equivalents
 
Short-term investments
 
Prepaids and other assets
 
Other assets
Level One - Quoted Prices in Active Markets for Identical Assets
 
 
 
 
 
 
 
 
 
Interest-bearing money market funds
$
509

 
$
509

 
$

 
$

 
$

Mutual funds
444

 

 

 

 
444

Common shares
21

 

 

 

 
21

Level Two - Significant Other Observable Inputs
 
 
 
 
 
 
 
 
 
Time deposits
45

 

 
41

 

 
4

U.S. government obligations
207

 

 
6

 

 
201

U.S. government agencies
42

 

 
3

 

 
39

Corporate debt securities
159

 

 
18

 

 
141

Mortgage-backed securities
24

 

 

 

 
24

Asset-backed securities
38

 

 

 

 
38

Municipal and provincial notes and bonds
5

 

 

 

 
5

Total
$
1,494

 
$
509

 
$
68

 
$

 
$
917

 
December 31, 2019
 
Cash and cash equivalents
 
Short-term investments
 
Prepaids and other assets
 
Other assets
Level One - Quoted Prices in Active Markets for Identical Assets
 
 
 
 
 
 
 
 
 
Interest-bearing money market funds
$
269

 
$
269

 
$

 
$

 
$

Mutual funds
502

 

 

 

 
502

Common shares
102

 

 

 

 
102

Level Two - Significant Other Observable Inputs
 
 
 
 
 
 
 
 
 
Time deposits
47

 

 
41

 

 
6

U.S. government obligations
202

 

 
4

 
31

 
167

U.S. government agencies
50

 

 
3

 
6

 
41

Corporate debt securities
161

 

 
20

 
18

 
123

Mortgage-backed securities
23

 

 

 
4

 
19

Asset-backed securities
39

 

 

 
6

 
33

Municipal and provincial notes and bonds
4

 

 

 
1

 
3

Total
$
1,399

 
$
269

 
$
68

 
$
66

 
$
996


During the three months ended March 31, 2020 and March 31, 2019, there were no transfers between levels of the fair value hierarchy. We do not have non-financial assets or non-financial liabilities required to be measured at fair value on a recurring basis.
v3.20.1
Financing Receivables
3 Months Ended
Mar. 31, 2020
Accounts, Notes, Loans and Financing Receivable, Gross, Allowance, and Net [Abstract]  
Financing Receivables FINANCING RECEIVABLES

March 31, 2020

December 31, 2019
Unsecured financing to hotel owners
$
134


$
135

Less: allowance for losses
(99
)

(100
)
Total long-term financing receivables, net of allowances
$
35


$
35


Allowance for Losses—The following table summarizes the activity in our unsecured financing receivables allowance:
 
2020
 
2019
Allowance at January 1
$
100

 
$
101

  Provisions
2

 
2

  Foreign currency exchange, net
(3
)
 

Allowance at March 31
$
99

 
$
103


Credit Monitoring—Our unsecured financing receivables were as follows:
 
March 31, 2020
 
Gross loan balance (principal and interest)
 
Related allowance
 
Net financing receivables
 
Gross receivables on non-accrual status
Loans
$
34

 
$
(1
)
 
$
33

 
$

Impaired loans (1)
40

 
(40
)
 

 
40

Total loans
74

 
(41
)
 
33

 
40

Other financing arrangements
60

 
(58
)
 
2

 
58

Total unsecured financing receivables
$
134

 
$
(99
)
 
$
35

 
$
98

(1) The unpaid principal balance was $31 million and the average recorded loan balance was $42 million at March 31, 2020.
 
December 31, 2019
 
Gross loan balance (principal and interest)
 
Related allowance
 
Net financing receivables
 
Gross receivables on non-accrual status
Loans
$
33

 
$
(1
)
 
$
32

 
$

Impaired loans (2)
43

 
(43
)
 

 
43

Total loans
76

 
(44
)
 
32

 
43

  Other financing arrangements
59

 
(56
)
 
3

 
56

Total unsecured financing receivables
$
135

 
$
(100
)
 
$
35

 
$
99

(2) The unpaid principal balance was $33 million and the average recorded loan balance was $46 million at December 31, 2019.
Fair Value—We estimated the fair value of financing receivables to be approximately $36 million at both March 31, 2020 and December 31, 2019. The fair values, which are classified as Level Three in the fair value hierarchy, are estimated using discounted future cash flow models. The principal inputs used are projected future cash flows and the discount rate, which is generally the effective interest rate of the loan.
v3.20.1
Acquisitions and Dispositions
3 Months Ended
Mar. 31, 2020
Business Combinations [Abstract]  
Acquisitions and Dispositions ACQUISITIONS AND DISPOSITIONS
Acquisitions
Land—During the three months ended March 31, 2019, we acquired $15 million of land through an asset acquisition from an unrelated third party to develop a hotel in Austin, Texas and subsequently sold the land and related construction in progress through an asset disposition during the year ended December 31, 2019.
Dispositions
Property Under Development—During the three months ended March 31, 2020, an unrelated third-party invested in certain of our subsidiaries that are developing a hotel, parking, and retail space in Philadelphia, Pennsylvania in exchange for a 60% ownership interest, resulting in the derecognition of the non-financial assets of the subsidiaries. As a result of the transaction, we received $72 million of proceeds, recorded our 40% ownership interest as an equity method investment, and recognized a $4 million pre-tax gain in gains on sales of real estate on our condensed consolidated statements of income (loss) during the three months ended March 31, 2020. Our $22 million equity method investment was recorded at fair value based upon the value contributed by our partner to the unconsolidated hospitality venture. As additional consideration, we received a $5 million investment in an equity security without a readily determinable fair value.
Building—During the three months ended March 31, 2020, we sold a building in Omaha, Nebraska for $6 million, net of closing costs and proration adjustments. In conjunction with the sale, we entered into a lease for a portion of the building and accounted for the transaction as a sale and leaseback and recorded a $4 million right-of-use asset and related lease liability on our condensed consolidated balance sheet at March 31, 2020. The sale resulted in a $4 million pre-tax gain which was recognized in gains on sales of real estate on our condensed consolidated statements of income (loss) during the three months ended March 31, 2020. The operating lease has a weighted-average remaining term of 9 years and a weighted-average discount rate of 3.25%. The lease includes an option to extend the lease term by 5 years.
Like-Kind Exchange Agreements
Periodically, we enter into like-kind exchange agreements upon the disposition or acquisition of certain properties. Pursuant to the terms of these agreements, the proceeds from the sales are placed into an escrow account administered by a qualified intermediary and are unavailable for our use until released. The proceeds are recorded as restricted cash on our condensed consolidated balance sheets and released (i) if they are utilized as part of a like-kind exchange agreement, (ii) if we do not identify a suitable replacement property within 45 days after the agreement date, or (iii) when a like-kind exchange agreement is not completed within the remaining allowable time period.

In conjunction with the sale of the property adjacent to Grand Hyatt San Francisco during the year ended December 31, 2019, $115 million of proceeds were held as restricted for use in a potential like-kind exchange.
However, we did not acquire the identified replacement property within the specified 180 day period, and the proceeds were released during the three months ended March 31, 2020.
v3.20.1
Intangibles, Net
3 Months Ended
Mar. 31, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
Intangibles, Net INTANGIBLES, NET
 
March 31, 2020
 
Weighted-
average useful
lives in years
 
December 31, 2019
Management and franchise agreement intangibles
$
363

 
18

 
$
367

Brand and other indefinite-lived intangibles
144

 

 
144

Advanced booking intangibles
14

 
5

 
14

Other definite-lived intangibles
8

 
6

 
8

Intangibles
529

 
 
 
533

Less: accumulated amortization
(102
)
 
 
 
(96
)
Intangibles, net
$
427

 
 
 
$
437


 
Three Months Ended March 31,
 
2020
 
2019
Amortization expense
$
7

 
$
3


v3.20.1
Other Assets
3 Months Ended
Mar. 31, 2020
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]  
Other Assets OTHER ASSETS
 
March 31, 2020
 
December 31, 2019
Management and franchise agreement assets constituting payments to customers (1)
$
431

 
$
423

Marketable securities held to fund the loyalty program (Note 5)
420

 
347

Marketable securities held to fund rabbi trusts (Note 5)
385

 
450

Marketable securities held for captive insurance companies (Note 5)
91

 
97

Long-term investments
74

 
65

Common shares of Playa N.V. (Note 5)
21

 
102

Other
104

 
104

Total other assets
$
1,526

 
$
1,588

(1) Includes cash consideration as well as other forms of consideration provided, such as debt repayment or performance guarantees.

v3.20.1
Debt
3 Months Ended
Mar. 31, 2020
Debt Disclosure [Abstract]  
Debt DEBT
Long-term debt, net of current maturities, was $1,602 million and $1,612 million at March 31, 2020 and December 31, 2019, respectively.
Revolving Credit Facility—During the three months ended March 31, 2020, we had $400 million of borrowings and $50 million of repayments on our revolving credit facility. The weighted-average interest rate on these borrowings was 1.66% at March 31, 2020. At March 31, 2020 and December 31, 2019, we had $350 million and $0 balance outstanding, respectively. At March 31, 2020, we had $1,149 million of borrowing capacity available under our revolving credit facility, net of letters of credit outstanding.
Fair Value—We estimated the fair value of debt, excluding finance leases, which consists of $250 million of 5.375% senior notes due 2021 (the "2021 Notes"), $350 million of 3.375% senior notes due 2023 (the "2023 Notes"), $400 million of 4.850% senior notes due 2026 (the "2026 Notes"), and $400 million of 4.375% senior notes due 2028 (the "2028 Notes"), collectively referred to as the "Senior Notes," bonds, and other long-term debt. Our Senior Notes and bonds are classified as Level Two due to the use and weighting of multiple market inputs in the final price of the security. We estimated the fair value of other debt instruments using a discounted cash flow analysis based on current market inputs for similar types of arrangements. Based upon the lack of available market data, we have classified our revolving credit facility and other debt instruments as Level Three. The primary sensitivity in these models is based on the selection of appropriate discount rates. Fluctuations in these assumptions will result in different estimates of fair value.
 
March 31, 2020
 
Carrying value
 
Fair value
 
Quoted prices in active markets for identical assets (Level One)
 
Significant other observable inputs (Level Two)
 
Significant unobservable inputs (Level Three)
Debt (1)
$
1,965

 
$
1,896

 
$

 
$
1,504

 
$
392

(1) Excludes $10 million of finance lease obligations and $13 million of unamortized discounts and deferred financing fees.
 
December 31, 2019
 
Carrying value
 
Fair value
 
Quoted prices in active markets for identical assets (Level One)
 
Significant other observable inputs (Level Two)
 
Significant unobservable inputs (Level Three)
Debt (2)
$
1,627

 
$
1,740

 
$

 
$
1,680

 
$
60

(2) Excludes $11 million of finance lease obligations and $15 million of unamortized discounts and deferred financing fees.
Interest Rate Locks—At March 31, 2020 and December 31, 2019, we had outstanding interest rate locks with $275 million in notional value and mandatory settlement dates of 2021. The interest rate locks hedge a portion of the risk of changes in the benchmark interest rate associated with long-term debt we anticipate issuing in the future. These outstanding derivative instruments are designated as cash flow hedges and deemed highly effective both at inception and at March 31, 2020.
During the three months ended March 31, 2020 and March 31, 2019, we recognized $34 million and $6 million of pre-tax losses in unrealized gains (losses) on derivative activity on our condensed consolidated statements of comprehensive income (loss). At March 31, 2020, we had $58 million recorded in accrued expenses and other current liabilities on our condensed consolidated balance sheets related to these instruments. At December 31, 2019, we had $24 million recorded in other long-term liabilities on our condensed consolidated balance sheets. We estimated the fair values of interest rate locks, which are classified as Level Two in the fair value hierarchy, using discounted cash flow models. The primary sensitivity in these models is based on forward and discount curves.
v3.20.1
Other Long-Term Liabilities
3 Months Ended
Mar. 31, 2020
Other Liabilities [Abstract]  
Other Long-Term Liabilities OTHER LONG-TERM LIABILITIES
 
March 31, 2020
 
December 31, 2019
Deferred compensation plans funded by rabbi trusts (Note 5)
$
385

 
$
450

Income taxes payable
164

 
147

Self-insurance liabilities (Note 13)
79

 
80

Deferred income taxes (Note 12)
45

 
47

Guarantee liabilities (Note 13)
42

 
46

Other
91

 
114

Total other long-term liabilities
$
806

 
$
884


v3.20.1
Income Taxes
3 Months Ended
Mar. 31, 2020
Income Tax Disclosure [Abstract]  
Income Taxes INCOME TAXES
On March 27, 2020, the Coronavirus Aid, Relief, and Economic Security ("CARES") Act was signed into law. The provisions include, but are not limited to, allowing net operating loss carrybacks, modifying the net interest deduction limitations, providing technical corrections to tax depreciation methods for qualified improvement property, allowing refundable payroll tax credits, and deferring employer social security deposits. Specifically, net operating losses incurred in 2020 may be carried back to each of the preceding five years to offset prior year taxable income generating a refund in future periods when the tax returns are filed, and the cash is received. We are in the process of evaluating the impact of each of the provisions to our business.
The effective income tax rates for the three months ended March 31, 2020 and March 31, 2019 were 25.4% and 23.5%, respectively. Our effective tax rate increased for the three months ended March 31, 2020, compared to the three months ended March 31, 2019, primarily due to U.S. net operating losses that will be benefited at the 35% tax rate in accordance with the terms of the CARES Act.
We are subject to audits by federal, state, and foreign tax authorities. We are currently under field exam by the Internal Revenue Service ("IRS") for tax years 2015 through 2017. U.S. tax years 2009 through 2011 are before the U.S. Tax Court concerning the tax treatment of the loyalty program. Additionally, U.S. tax years 2012 through 2014 are pending the outcome of the issue currently in U.S. Tax Court. If the IRS' position to include loyalty program
contributions as taxable income to the Company is upheld, it would result in an income tax payment of $194 million (including $50 million of estimated interest, net of federal tax benefit) for all assessed years that would be partially offset by a deferred tax asset. As future tax benefits will be recognized at the reduced U.S. corporate income tax rate, $71 million of the payment and related interest would have an impact on the effective tax rate, if recognized. We believe we have an adequate uncertain tax liability recorded in connection with this matter.
v3.20.1
Commitments and Contingencies
3 Months Ended
Mar. 31, 2020
Commitments and Contingencies Disclosure [Abstract]  
Commitments and Contingencies COMMITMENTS AND CONTINGENCIES
In the ordinary course of business, we enter into various commitments, guarantees, surety bonds, and letter of credit agreements.
Commitments—At March 31, 2020, we are committed, under certain conditions, to lend or provide certain consideration to, or invest in, various business ventures up to $295 million, net of any related letters of credit.
Performance Guarantees—Certain of our contractual agreements with third-party hotel owners require us to guarantee payments to the owners if specified levels of operating profit are not achieved by their hotels. At March 31, 2020, the remaining maximum exposure under our performance guarantees was $194 million.
Our most significant performance guarantee relates to four managed hotels in France that we began managing in the second quarter of 2013 ("the four managed hotels in France"), which has a term of seven years and expires on April 30, 2020. This guarantee has a maximum cap but does not have an annual cap. At March 31, 2020, our remaining contractual maximum exposure was €115 million ($127 million using exchange rates at March 31, 2020). Of this amount, we recognized approximately $6 million of expense in April to fully settle our guarantee obligation which expired on April 30, 2020.
We had $36 million and $33 million of total net performance guarantee liabilities at March 31, 2020 and December 31, 2019, respectively, which included $9 million and $14 million recorded in other long-term liabilities and $27 million and $19 million recorded in accrued expenses and other current liabilities on our condensed consolidated balance sheets, respectively.
 
 
The four managed hotels in France
 
Other performance guarantees
 
All performance guarantees
 
 
2020
 
2019
 
2020
 
2019
 
2020
 
2019
Beginning balance, January 1
 
$
20

 
$
36

 
$
13

 
$
11

 
$
33

 
$
47

Initial guarantee obligation liability
 

 

 

 
1

 

 
1

Amortization of initial guarantee obligation liability into income
 
(4
)
 
(4
)
 
(1
)
 

 
(5
)
 
(4
)
Performance guarantee expense, net
 
20

 
20

 
6

 
1

 
26

 
21

Net payments during the period
 
(15
)
 
(16
)
 
(3
)
 
(3
)
 
(18
)
 
(19
)
Ending balance, March 31
 
$
21

 
$
36

 
$
15

 
$
10

 
$
36

 
$
46


Additionally, we enter into certain management contracts where we have the right, but not an obligation, to make payments to certain hotel owners if their hotels do not achieve specified levels of operating profit. If we choose not to fund the shortfall, the hotel owner has the option to terminate the management contract. At March 31, 2020 and December 31, 2019, there were no amounts recognized on our condensed consolidated balance sheets related to these performance test clauses.
Debt Repayment and Other Guarantees—We enter into various debt repayment and other guarantees in order to assist property owners and unconsolidated hospitality ventures in obtaining third-party financing or to obtain more favorable borrowing terms. Included within debt repayment and other guarantees are the following:
Property description
 
Maximum potential future payments
 
Maximum exposure net of recoverability from third parties
 
Other long-term liabilities recorded at March 31, 2020
 
Other long-term liabilities recorded at December 31, 2019
 
Year of guarantee expiration
Hotel properties in India (1)
 
$
159

 
$
159

 
$
3

 
$
5

 
2020
Hotel and residential properties in Brazil (2), (3)
 
90

 
38

 
3

 
3

 
various, through 2023
Hotel properties in Tennessee (2)
 
44

 
20

 
8

 
8

 
various, through 2023
Hotel property in Pennsylvania (2), (4)
 
32

 
11

 
2

 

 
various, through 2023
Hotel properties in California (2)
 
31

 
12

 
3

 
3

 
various, through 2021
Hotel property in Massachusetts (2), (4)
 
27

 
15

 
5

 
6

 
various, through 2022
Hotel properties in Georgia (2)
 
27

 
13

 
5

 
2

 
various, through 2024
Hotel property in Oregon (2), (4)
 
15

 
6

 
2

 
3

 
various, through 2022
Other (2), (3)
 
19

 
5

 
2

 
2

 
various, through 2022
Total
 
$
444

 
$
279

 
$
33

 
$
32

 
 

(1) Debt repayment guarantee is denominated in Indian rupees and translated using exchange rates at March 31, 2020. We have the contractual right to recover amounts funded from an unconsolidated hospitality venture, which is a related party. We expect our maximum exposure to be $80 million, taking into account our partner's 50% ownership interest in the unconsolidated hospitality venture. Under certain events or conditions, we have the right to force the sale of the properties in order to recover amounts funded.
(2) We have agreements with our unconsolidated hospitality venture partners, the respective hotel owners, or other third parties to recover certain amounts funded under the debt repayment guarantee; the recoverability mechanism may be in the form of cash, financing receivable, or HTM debt security.
(3) If certain funding thresholds are met or if certain events occur, we have the ability to assume control of the property. With respect to properties in Brazil, this right only exists for the residential property.
(4) In conjunction with the debt repayment guarantees, we are subject to completion guarantees whereby the parties agree to substantially complete the construction of the project by a specified date. In the event of default, we are obligated to complete construction using the funds available from the outstanding loan. Any additional funds paid by us are subject to partial recovery in the form of cash. At March 31, 2020, the maximum potential future payments are $6 million, and the maximum exposure net of recoverability from third parties is insignificant.
At March 31, 2020, we are not aware of, nor have we received notification that hotel owners are not current on their debt service obligations where we have provided a debt repayment guarantee.
Guarantee Liabilities Fair Value—We estimated the fair value of our guarantees to be $53 million and $62 million at March 31, 2020 and December 31, 2019, respectively. Based upon the lack of available market data, we have classified our guarantees as Level Three in the fair value hierarchy.
Insurance—We obtain commercial insurance for potential losses for general liability, workers' compensation, automobile liability, employment practices, crime, property, cyber risk, and other miscellaneous coverages. A portion of the risk is retained on a self-insurance basis primarily through U.S.-based and licensed captive insurance companies that are wholly owned subsidiaries of Hyatt and generally insure our deductibles and retentions. Reserve requirements are established based on actuarial projections of ultimate losses. Reserves for losses in our captive insurance companies to be paid within 12 months are $39 million and $41 million at March 31, 2020 and December 31, 2019, respectively, and are recorded in accrued expenses and other current liabilities on our condensed consolidated balance sheets. Reserves for losses in our captive insurance companies to be paid in future periods are $79 million and $80 million at March 31, 2020 and December 31, 2019, respectively, and are recorded in other long-term liabilities on our condensed consolidated balance sheets.
Collective Bargaining Agreements—At March 31, 2020, approximately 22% of our U.S.-based employees were covered by various collective bargaining agreements, generally providing for basic pay rates, working hours, other conditions of employment, and orderly settlement of labor disputes. Certain employees are covered by union-sponsored, multi-employer pension and health plans pursuant to agreements between us and various unions. Generally, labor relations have been maintained in a normal and satisfactory manner, and we believe our employee relations are good.
Surety Bonds—Surety bonds issued on our behalf were $47 million at March 31, 2020 and primarily relate to workers' compensation, taxes, licenses, construction liens, and utilities related to our lodging operations.
Letters of Credit—Letters of credit outstanding on our behalf at March 31, 2020 were $254 million, which relate to our ongoing operations, hotel properties under development in the U.S., collateral for estimated insurance claims, and securitization of our performance under our debt repayment guarantees associated with the hotel properties in India and the residential property in Brazil, which are only called upon if we default on our guarantees. Of the letters of credit outstanding, $1 million reduces the available capacity under our revolving credit facility (see Note 10).
Capital Expenditures—As part of our ongoing business operations, significant expenditures are required to complete renovation projects that have been approved.
Other—We act as general partner of various partnerships owning hotel properties that are subject to mortgage indebtedness. These mortgage agreements generally limit the lender's recourse to security interests in assets financed and/or other assets of the partnership(s) and/or the general partner(s) thereof.
In conjunction with financing obtained for our unconsolidated hospitality ventures, certain managed hotels, and other properties, we may provide standard indemnifications to the lender for loss, liability, or damage occurring as a result of our actions or actions of the other unconsolidated hospitality venture partners, respective hotel owners, or other third parties.
As a result of certain dispositions, we have agreed to provide customary indemnifications to third-party purchasers for certain liabilities incurred prior to sale and for breach of certain representations and warranties made during the sales process, such as representations of valid title, authority, and environmental issues that may not be limited by a contractual monetary amount. These indemnification agreements survive until the applicable statutes of limitation expire or until the agreed upon contract terms expire.
We are subject, from time to time, to various claims and contingencies related to lawsuits, taxes, and environmental matters, as well as commitments under contractual obligations. Many of these claims are covered under our current insurance programs, subject to deductibles. Although the ultimate liability for these matters cannot be determined at this point, based on information currently available, we do not expect the ultimate resolution of such claims and litigation to have a material effect on our condensed consolidated financial statements.
During the year ended December 31, 2018, we received a notice from the Indian tax authorities assessing additional service tax on our operations in India. We appealed this decision and do not believe a loss is probable, and therefore, we have not recognized a liability in connection with this matter. At March 31, 2020, our maximum exposure is not expected to exceed $18 million.
v3.20.1
Equity
3 Months Ended
Mar. 31, 2020
Equity [Abstract]  
Equity EQUITY
Accumulated Other Comprehensive Loss
 
Balance at
January 1, 2020
 
Current period other comprehensive income (loss) before reclassification
 
Amount reclassified from accumulated other comprehensive loss
 
Balance at
March 31, 2020
Foreign currency translation adjustments
$
(183
)
 
$
(51
)
 
$

 
$
(234
)
Unrecognized gains on AFS debt securities
1

 

 

 
1

Unrecognized pension cost
(9
)
 

 

 
(9
)
Unrealized losses on derivative instruments
(18
)
 
(25
)
 

 
(43
)
Accumulated other comprehensive loss
$
(209
)
 
$
(76
)
 
$

 
$
(285
)
 
 
 
 
 
 
 
 
 
Balance at
January 1, 2019
 
Current period other comprehensive income (loss) before reclassification
 
Amount reclassified from accumulated other comprehensive loss
 
Balance at
March 31, 2019
Foreign currency translation adjustments
$
(191
)
 
$
(6
)
 
$

 
$
(197
)
Unrecognized pension cost
(5
)
 

 

 
(5
)
Unrealized losses on derivative instruments
(4
)
 
(4
)
 

 
(8
)
Accumulated other comprehensive loss
$
(200
)
 
$
(10
)
 
$

 
$
(210
)
 

Share RepurchaseDuring 2019 and 2018 our board of directors authorized the repurchase of up to $750 million and $750 million, respectively, of our common stock. These repurchases may be made from time to time in the open market, in privately negotiated transactions, or otherwise, including pursuant to a Rule 10b5-1 plan or an accelerated share repurchase transaction, at prices we deem appropriate and subject to market conditions, applicable law, and other factors deemed relevant in our sole discretion. The common stock repurchase program applies to our Class A and Class B common stock. The common stock repurchase program does not obligate us to repurchase any dollar amount or number of shares of common stock and the program may be suspended or discontinued at any time.
During the three months ended March 31, 2020, we repurchased 827,643 shares of common stock. The shares of common stock were repurchased at a weighted-average price of $84.08 per share for an aggregate purchase price of $69 million, excluding related insignificant expenses. The shares repurchased during the three months ended March 31, 2020 represented approximately 1% of our total shares of common stock outstanding at December 31, 2019.
During the three months ended March 31, 2019, we repurchased 1,452,858 shares of common stock. The shares of common stock were repurchased at a weighted-average price of $70.22 per share for an aggregate purchase price of $102 million, excluding related insignificant expenses. The shares repurchased during the three months ended March 31, 2019 represented approximately 1% of our total shares of common stock outstanding at December 31, 2018.
The shares of Class A common stock repurchased on the open market were retired and returned to the status of authorized and unissued shares. At March 31, 2020, we had $928 million remaining under the share repurchase authorization.
DividendThe following tables summarize dividends paid to Class A and Class B shareholders of record:
 
Three Months Ended March 31,
 
2020
 
2019
Class A common stock
$
7

 
$
7

Class B common stock
13

 
13

Total cash dividends paid
$
20

 
$
20

Date declared
 
Dividend per share amount
for Class A and Class B
 
Date of record
 
Date paid
February 13, 2020
 
$
0.20

 
February 26, 2020
 
March 9, 2020
February 13, 2019
 
$
0.19

 
February 27, 2019
 
March 11, 2019

v3.20.1
Stock-Based Compensation
3 Months Ended
Mar. 31, 2020
Share-based Payment Arrangement, Noncash Expense [Abstract]  
Stock-Based Compensation STOCK-BASED COMPENSATION
As part of our Long-Term Incentive Plan ("LTIP"), we award Stock Appreciation Rights ("SARs"), Restricted Stock Units ("RSUs"), and Performance Share Units ("PSUs") to certain employees and non-employee directors. In addition, non-employee directors may elect to receive their annual fees and/or annual equity retainers in the form of shares of our Class A common stock. Compensation expense and unearned compensation presented below exclude amounts related to employees of our managed hotels and other employees whose payroll is reimbursed, as this expense has been and will continue to be reimbursed by our third-party hotel owners and is recognized within revenues for the reimbursement of costs incurred on behalf of managed and franchised properties and costs incurred on behalf of managed and franchised properties on our condensed consolidated statements of income (loss). Stock-based compensation expense included in selling, general, and administrative expense on our condensed consolidated statements of income (loss) related to these awards was as follows:
 
Three Months Ended March 31,
 
2020
 
2019
SARs
$
10

 
$
10

RSUs
10

 
9

PSUs
(5
)
 
1

Total
$
15

 
$
20


The three months ended March 31, 2020 includes a reversal of previously recognized stock-based compensation expense based on our current assessment of the expected achievement relative to the applicable performance targets related to certain PSU awards.
SARs—During the three months ended March 31, 2020, we granted 1,250,434 SARs to employees with a weighted-average grant date fair value of $8.88. During the three months ended March 31, 2019, we granted 643,989 SARs to employees with a weighted-average grant date fair value of $17.11.
RSUs—During the three months ended March 31, 2020, we granted 519,730 RSUs to employees with a weighted-average grant date fair value of $48.66. During the three months ended March 31, 2019, we granted 332,102 RSUs to employees with a weighted-average grant date fair value of $71.65.
PSUs—During the three months ended March 31, 2020 and March 31, 2019, we did not grant PSUs under our LTIP.
Our total unearned compensation for our stock-based compensation programs at March 31, 2020 was $3 million for SARs, $21 million for RSUs, and $3 million for PSUs, which will primarily be recognized in stock-based compensation expense over a weighted-average period of three years with respect to SARs and RSUs and two years with respect to PSUs.
v3.20.1
Related-Party Transactions
3 Months Ended
Mar. 31, 2020
Related Party Transactions [Abstract]  
Related-Party Transactions RELATED-PARTY TRANSACTIONS
In addition to those included elsewhere in the Notes to our condensed consolidated financial statements, related-party transactions entered into by us are summarized as follows:
Legal Services—A partner in a law firm that provided services to us throughout the three months ended March 31, 2020 and March 31, 2019 is the brother-in-law of our Executive Chairman. We incurred $2 million and $1 million of legal fees with this firm during the three months ended March 31, 2020 and March 31, 2019, respectively. At March 31, 2020 and December 31, 2019, we had $2 million and insignificant amounts due to the law firm, respectively.
Equity Method Investments—We have equity method investments in entities that own properties for which we receive management or franchise fees. We recognized $3 million and $5 million of fees for the three months ended March 31, 2020 and March 31, 2019, respectively. In addition, in some cases we provide loans (see Note 6) or guarantees (see Note 13) to these entities. During each of the three months ended March 31, 2020 and March 31, 2019, we recognized $1 million of income related to these guarantees. At March 31, 2020 and December 31, 2019, we had $15 million and $17 million of receivables due from these properties, respectively. Our ownership interest in these unconsolidated hospitality ventures varies from 24% to 50%. See Note 5 for further details regarding these investments.
v3.20.1
Segment Information
3 Months Ended
Mar. 31, 2020
Segment Reporting [Abstract]  
Segment Information SEGMENT INFORMATION
Our reportable segments are components of the business which are managed discretely and for which discrete financial information is reviewed regularly by the chief operating decision maker ("CODM") to assess performance and make decisions regarding the allocation of resources. Our CODM is our President and Chief Executive Officer. Effective January 1, 2020, we changed the strategic and operational oversight for our Miraval properties, which were previously evaluated as a distinct business by our CODM. The management fees from Miraval properties are now reported in the Americas management and franchising segment, and the operating results and financial position of underlying hotel results are now reported in our owned and leased hotels segment; the results of Miraval properties were previously reported in corporate and other. In addition, the license fees we receive from Hyatt Residence Club are now reported within our Americas management and franchising segment due to changes in the strategic oversight for these license agreements. The segment changes have been reflected retrospectively to the three months ended March 31, 2019. We define our reportable segments as follows:
Owned and leased hotels—This segment derives its earnings from owned and leased hotel properties located predominantly in the United States but also in certain international locations and for purposes of segment Adjusted EBITDA, includes our pro rata share of the Adjusted EBITDA of our unconsolidated hospitality ventures, based on our ownership percentage of each venture. Adjusted EBITDA includes intercompany expenses related to management fees paid to the Company's management and franchising segments, which are eliminated in consolidation. Intersegment revenues relate to promotional award redemptions earned by our owned and leased hotels related to our co-branded credit cards and are eliminated in consolidation.
Americas management and franchising—This segment derives its earnings primarily from a combination of hotel management and licensing of our portfolio of brands to franchisees located in the United States, Latin America, Canada, and the Caribbean as well as revenues from residential management operations. This segment's revenues also include the reimbursement of costs incurred on behalf of managed and franchised properties. These reimbursed costs relate primarily to payroll at managed properties where the Company is the employer, as well as costs associated with sales, reservations, technology, and marketing services (collectively, "system-wide services") and the loyalty program operated on behalf of owners of managed and franchised properties. The intersegment revenues relate to management fees earned from the Company's owned and leased hotels and are eliminated in consolidation.
ASPAC management and franchising—This segment derives its earnings primarily from a combination of hotel management and licensing of our portfolio of brands to franchisees located in Southeast Asia, Greater China, Australia, South Korea, Japan, and Micronesia. This segment's revenues also include the reimbursement of costs incurred on behalf of managed and franchised properties. These reimbursed costs relate primarily to system-wide services and the loyalty program operated on behalf of owners of managed and franchised properties. The intersegment revenues relate to management fees earned from the Company's owned hotel, which was sold during the year ended December 31, 2019, and are eliminated in consolidation.
EAME/SW Asia management and franchising—This segment derives its earnings primarily from a combination of hotel management and licensing of our portfolio of brands to franchisees located in Europe, Africa, the Middle East, India, Central Asia, and Nepal. This segment's revenues also include the reimbursement of costs incurred on behalf of managed and franchised properties. These reimbursed costs relate primarily to system-wide services and the loyalty program operated on behalf of owners of managed and franchised properties. The intersegment revenues relate to management fees earned from the Company's owned and leased hotels and are eliminated in consolidation.
Our CODM evaluates performance based on owned and leased hotels revenues, management, franchise, and other fees revenues, and Adjusted EBITDA. Adjusted EBITDA, as we define it, is a non-GAAP measure. We define Adjusted EBITDA as net income (loss) attributable to Hyatt Hotels Corporation plus our pro rata share of unconsolidated owned and leased hospitality ventures Adjusted EBITDA based on our ownership percentage of each owned and leased venture, adjusted to exclude interest expense; benefit (provision) for income taxes; depreciation and amortization; amortization of management and franchise agreement assets constituting payments to customers ("Contra revenue"); revenues for the reimbursement of costs incurred on behalf of managed and franchised properties; costs incurred on behalf of managed and franchised properties; equity earnings (losses) from unconsolidated hospitality ventures; stock-based compensation expense; gains (losses) on sales of real estate; asset impairments; and other income (loss), net.
The table below shows summarized consolidated financial information by segment. Included within corporate and other are the results of Exhale, results related to our co-branded credit cards, and unallocated corporate expenses.
 
Three Months Ended March 31,
 
2020
 
2019
Owned and leased hotels
 
 
 
Owned and leased hotels revenues
$
330

 
$
477

Intersegment revenues (a)
7

 
7

Adjusted EBITDA
34


103

Depreciation and amortization
63

 
64

Americas management and franchising
 
 
 
Management, franchise, and other fees revenues
84

 
104

Contra revenue
(4
)
 
(4
)
Other revenues
27

 
36

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
484

 
548

Intersegment revenues (a)
10

 
17

Adjusted EBITDA
68

 
93

Depreciation and amortization
5

 
6

ASPAC management and franchising
 
 
 
Management, franchise, and other fees revenues
19

 
32

Contra revenue
(1
)
 

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
27

 
24

Intersegment revenues (a)

 

Adjusted EBITDA
8

 
20

Depreciation and amortization
1

 
1

EAME/SW Asia management and franchising
 
 
 
Management, franchise, and other fees revenues
10

 
18

Contra revenue
(1
)
 
(1
)
Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
20

 
17

Intersegment revenues (a)
1

 
2

Adjusted EBITDA
1

 
10

Depreciation and amortization

 

Corporate and other
 
 
 
Revenues
14

 
15

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
2

 
1

Intersegment revenues (a)

 

Adjusted EBITDA
(27
)
 
(40
)
Depreciation and amortization
11

 
9

Eliminations
 
 
 
Revenues (a)
(18
)
 
(26
)
Adjusted EBITDA
2

 
1

TOTAL
 
 
 
Revenues
$
993

 
$
1,241

Adjusted EBITDA
86

 
187

Depreciation and amortization
80

 
80

(a)
Intersegment revenues are included in management, franchise, and other fees revenues, owned and leased hotels revenues, and other revenues and eliminated in Eliminations.
The table below provides a reconciliation of our net income (loss) attributable to Hyatt Hotels Corporation to EBITDA and a reconciliation of EBITDA to our consolidated Adjusted EBITDA:
 
Three Months Ended March 31,
 
2020
 
2019
Net income (loss) attributable to Hyatt Hotels Corporation
$
(103
)
 
$
63

Interest expense
17

 
19

(Benefit) provision for income taxes
(35
)
 
20

Depreciation and amortization
80

 
80

EBITDA
(41
)
 
182

Contra revenue
6

 
5

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
(533
)
 
(590
)
Costs incurred on behalf of managed and franchised properties
555

 
605

Equity losses from unconsolidated hospitality ventures
2

 
3

Stock-based compensation expense (Note 15)
15

 
20

Gains on sales of real estate (Note 7)
(8
)
 
(1
)
Asset impairments
3

 
3

Other (income) loss, net (Note 19)
81

 
(51
)
Pro rata share of unconsolidated owned and leased hospitality ventures Adjusted EBITDA
6

 
11

Adjusted EBITDA
$
86

 
$
187


v3.20.1
Earnings (Losses) Per Share
3 Months Ended
Mar. 31, 2020
Earnings Per Share [Abstract]  
Earnings (Losses) Per Share EARNINGS (LOSSES) PER SHARE
The calculation of basic and diluted earnings (losses) per share, including a reconciliation of the numerator and denominator, are as follows:
 
Three Months Ended March 31,
 
2020
 
2019
Numerator:
 
 
 
Net income (loss)
$
(103
)
 
$
63

Net income (loss) attributable to noncontrolling interests

 

Net income (loss) attributable to Hyatt Hotels Corporation
$
(103
)
 
$
63

Denominator:
 
 
 
Basic weighted-average shares outstanding
101,402,348

 
105,976,163

Share-based compensation

 
1,543,020

Diluted weighted-average shares outstanding
101,402,348

 
107,519,183

Basic Earnings (Losses) Per Share:
 
 
 
Net income (loss)
$
(1.02
)
 
$
0.60

Net income (loss) attributable to noncontrolling interests

 

Net income (loss) attributable to Hyatt Hotels Corporation
$
(1.02
)
 
$
0.60

Diluted Earnings (Losses) Per Share:
 
 
 
Net income (loss)
$
(1.02
)
 
$
0.59

Net income (loss) attributable to noncontrolling interests

 

Net income (loss) attributable to Hyatt Hotels Corporation
$
(1.02
)
 
$
0.59


The computations of diluted net income (loss) per share for the three months ended March 31, 2020 and March 31, 2019 do not include the following shares of Class A common stock assumed to be issued as stock-settled SARs and RSUs because they are anti-dilutive.
 
Three Months Ended March 31,
 
2020
 
2019
SARs
1,058,600

 
1,400

RSUs
470,500

 
200


v3.20.1
Other Income (Loss), Net
3 Months Ended
Mar. 31, 2020
Other Income and Expenses [Abstract]  
Other Income (Loss), Net OTHER INCOME (LOSS), NET
 
Three Months Ended March 31,
 
2020
 
2019
Unrealized gains (losses), net (Note 5)
$
(79
)
 
$
12

Performance guarantee expense, net (Note 13)
(26
)
 
(21
)
Release and amortization of debt repayment guarantee liability

 
17

Release of contingent consideration liability

 
25

Performance guarantee liability amortization (Note 13)
5

 
4

Depreciation recovery
6

 
6

Interest income (Note 5)
11

 
6

Other, net
2

 
2

Other income (loss), net
$
(81
)
 
$
51


During the three months ended March 31, 2019, we released $25 million of contingent consideration liability for management agreements previously acquired in conjunction with Two Roads Hospitality LLC ("Two Roads") in which specific actions were not completed or payment was no longer probable.
During the three months ended March 31, 2019, we recognized a $15 million release of our debt repayment guarantee liability for a hotel property in Washington State as the debt was refinanced, and we are no longer guarantor.
v3.20.1
Subsequent Event
3 Months Ended
Mar. 31, 2020
Subsequent Events [Abstract]  
Subsequent Event SUBSEQUENT EVENT
On April 21, 2020, we entered into a Second Amendment to the Second Amended and Restated Credit Agreement (the "Revolver Amendment"), which amends the Second Amended and Restated Credit Agreement. Terms of the Revolver Amendment include, but are not limited to, waivers on certain covenants and modifications to negative covenants and other terms, including the interest rate.
On April 21, 2020, we issued $450 million of 5.375% senior notes due 2025 (the "2025 Notes") and $450 million of 5.750% senior notes due 2030 (the "2030 Notes"). We received approximately $890 million, after deducting underwriting discounts and other offering expenses. In connection with the issuance of the 2030 Notes, we settled the outstanding interest rate locks with $275 million in notional value for $61 million.
v3.20.1
Recently Issued Accounting Pronouncements (Policies)
3 Months Ended
Mar. 31, 2020
Accounting Policies [Abstract]  
Basis of Accounting The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States of America ("GAAP") for interim financial information, the instructions to Form 10-Q, and Article 10 of Regulation S-X. Accordingly, they do not include all information or footnotes required by GAAP for complete annual financial statements.
Principles of Consolidation
We have eliminated all intercompany accounts and transactions in our condensed consolidated financial statements. We consolidate entities under our control, including entities where we are deemed to be the primary beneficiary.
Debt and Equity Securities
Debt and Equity Securities—Excluding equity method investments, debt and equity securities consist of various investments:
Equity securities consist of interest-bearing money market funds, mutual funds, common shares, and preferred shares. Equity securities with a readily determinable fair value are recorded at fair value on our condensed consolidated balance sheets based on listed market prices or dealer quotations where available. Equity securities without a readily determinable fair value are recognized at cost less any impairment, plus or minus changes resulting from observable price changes in orderly transactions for the identical or similar investment of the same issuer. Net gains and losses, both realized and unrealized, and impairment charges on equity securities are recognized in other income (loss), net on our condensed consolidated statements of income (loss).
Debt securities include preferred shares, time deposits, and fixed income securities, including U.S. government obligations, obligations of other government agencies, corporate debt, mortgage-backed and asset-backed securities, and municipal and provincial notes and bonds. Debt securities are classified as trading, available-for-sale ("AFS"), or held-to-maturity ("HTM").
Trading securities—recognized at fair value based on listed market prices or dealer price quotations, where available. Net gains and losses, both realized and unrealized, on trading
securities are recognized in net gains (losses) and interest income from marketable securities held to fund rabbi trusts or other income (loss), net, depending on the nature of the investment, on our condensed consolidated statements of income (loss).
AFS securities—recognized at fair value based on listed market prices or dealer price quotations, where available. Unrealized gains and losses on AFS debt securities are recognized in accumulated other comprehensive loss on our condensed consolidated balance sheets. Realized gains and losses on debt securities are recognized in other income (loss), net on our condensed consolidated statements of income (loss). AFS securities are assessed quarterly for expected credit losses which are recognized in other income (loss), net on our condensed consolidated statements of income (loss). In determining the reserve for credit losses, we evaluate AFS securities at the individual security level and consider our investment strategy, current market conditions, financial strength of the underlying investments, term to maturity, credit rating, and our intent and ability to sell the securities.
HTM securities—investments that we have the intent and ability to hold until maturity and are recorded at amortized cost, net of expected credit losses. HTM securities are assessed for expected credit losses quarterly, and credit losses are recognized in other income (loss), net on our condensed consolidated statements of income (loss). We evaluate HTM securities individually when determining the reserve for credit losses due to the unique risks associated with each security. In determining the reserve for credit losses, we consider the financial strength of the underlying assets including the current and forecasted performance of the property, term to maturity, credit quality of the owner, and current market conditions.
Our preferred shares earn a return that is recognized as interest income in other income (loss), net.
Financing Receivables
Financing Receivables—Financing receivables represent contractual rights to receive money either on demand or on fixed or determinable dates and are recognized on our condensed consolidated balance sheets at amortized cost, net of expected credit losses. We recognize interest as earned and include accrued interest in the amortized cost basis of the asset.
Our financing receivables are composed of individual, unsecured loans and other types of unsecured financing arrangements provided to hotel owners. These financing receivables generally have stated maturities and interest rates, but the repayment terms vary and may be dependent upon future cash flows of the hotel. We individually assess all financing receivables for credit losses quarterly and establish a reserve to reflect the net amount expected to be collected. We estimate credit losses based on an analysis of several factors, including current economic conditions, industry trends, and specific risk characteristics of the financing receivable, including capital structure, loan performance, market factors, and the underlying hotel performance. Adjustments to credit allowances on financing receivables are recognized in other income (loss), net on our condensed consolidated statements of income (loss).
Financing Receivables - Non-performing Loans We evaluate accrued interest allowances separately from the financing receivable assets. On an ongoing basis, we monitor the credit quality of our financing receivables based on historical and expected future payment activity. We determine our financing to hotel owners to be non-performing if interest or principal is greater than 90 days past due based on the contractual terms of the individual financing receivables or if an allowance has been established for our other financing arrangements with that borrower.
Financing Receivables - Non-accrual Status If we consider a financing receivable to be non-performing, we place the financing receivable on non-accrual status.
We recognize interest income when cash is received for financing receivables on non-accrual status which is recognized in other income (loss), net in our condensed consolidated statements of income (loss). Accrual of interest income is resumed and potential reversal of any associated allowance for credit loss occurs when the receivable becomes contractually current and collection doubts are removed.
Financing Receivables - Impaired Loans After an allowance for credit losses has been established, we may determine the receivable balance is uncollectible when all commercially reasonable means of recovering the receivable balances have been exhausted. We write-off uncollectible balances by reversing the financing receivable and the related allowance for credit losses.
Accounts Receivable
Accounts Receivables—Our accounts receivables primarily consist of trade receivables due from guests for services rendered at our owned and leased properties and from hotel owners with whom we have management and franchise agreements for services rendered and for reimbursements of costs incurred on behalf of managed and franchised properties. We assess all accounts receivable for credit losses quarterly and establish a reserve to reflect the net amount expected to be collected. The credit loss reserve is based on an assessment of historical collection activity, the nature of the receivable, geographic considerations, and the current business environment. The allowance for credit losses is recognized in owned and leased hotels expense or selling, general, and administrative expenses on our condensed consolidated statements of income (loss), based on the nature of the receivable.
Guarantees
Guarantees—We enter into performance guarantees related to certain hotels we manage. We also enter into debt repayment and other guarantees with respect to unconsolidated hospitality ventures, certain managed or franchised hotels, and other properties. We record a liability for the fair value of these guarantees at their inception date. In order to estimate the fair value, we use a Monte Carlo simulation to model the probability of possible outcomes. The valuation methodology requires that we make certain assumptions and judgments regarding discount rates, volatility, hotel operating results, and hotel property sales prices. The fair value is not re-valued due to future changes in assumptions. The corresponding offset depends on the circumstances in which the guarantee was issued and is recorded to equity method investments, other assets, or expense. We amortize the liability for the fair value of a guarantee into income over the term of the guarantee using a systematic and rational, risk-based approach. Guarantees related to our managed or franchised hotels and other properties are amortized into income in other income (loss), net in our condensed consolidated statements of income (loss). Guarantees related to our unconsolidated hospitality ventures are amortized into equity earnings (losses) from unconsolidated hospitality ventures in our condensed consolidated statements of income (loss).
Performance and other guarantees—On a quarterly basis, we evaluate the likelihood of funding under a guarantee. To the extent we determine an obligation to fund is both probable and estimable based upon performance during the period, we record a separate contingent liability with the offset recognized in other income (loss), net.
Debt repayment guarantees—At inception of the guarantee and on a quarterly basis, we evaluate the risk of funding under a guarantee. Based on the current and forecasted performance of the underlying property, whether the property owner is current on debt service, the historical performance of the property, and the current market, we record a separate liability with an offset recognized in other income (loss), net or equity earnings (losses) from unconsolidated hospitality ventures as necessary.
Adopted Accounting Standards and Future Adoption of Accounting Standards
Adopted Accounting Standards
Financial InstrumentsCredit Losses—In June 2016, the Financial Accounting Standards Board ("FASB") released ASU 2016-13. ASU 2016-13 replaces the existing impairment model for most financial assets from an incurred loss model to a current expected credit loss model, which requires an entity to recognize allowances for credit losses equal to its current estimate of all contractual cash flows the entity does not expect to collect. ASU 2016-13 also requires credit losses relating to AFS debt securities to be recognized through an allowance for credit losses. We adopted ASU 2016-13 on January 1, 2020 utilizing the modified retrospective approach. Upon adoption, we recorded an adjustment of $1 million, net of tax, to opening retained earnings related to our credit allowance for accounts receivables, a $12 million increase to our HTM debt securities, and a corresponding $12 million credit loss allowance on our condensed consolidated balance sheets. The adoption adjustments do not reflect the impact of the COVID-19 pandemic. ASU 2016-03 did not materially affect our condensed consolidated statements of income (loss) or our condensed consolidated statements of cash flows.
Future Adoption of Accounting Standards
Reference Rate Reform—In March 2020, the FASB issued Accounting Standards Update No. 2020-04 ("ASU 2020-04"), Reference Rate Reform (Topic 848): Facilitation of the Effects of Reference Rate Reform on Financial Reporting. ASU 2020-04 provides optional expedients and exceptions that we can elect to adopt, subject to meeting certain criteria, regarding contract modifications, hedging relationships, and other transactions that reference the London interbank offered rate for deposits of U.S. dollars ("LIBOR") or another reference rate expected to be discontinued because of reference rate reform. The relief provided in ASU 2020-04 is applicable to all entities, but is only available through December 31, 2022. We are still assessing the impact of adopting ASU 2020-04.
Revenue Recognition
We did not estimate revenues expected to be recognized related to our unsatisfied performance obligations for the following:
Deferred revenue related to the loyalty program and revenue from base and incentive management fees as the revenue is allocated to a wholly unperformed performance obligation in a series;
Revenues related to royalty fees as they are considered sales-based royalty fees;
Revenues received for free nights granted through our co-branded credit cards as the awards are required to be redeemed within 12 months; and
Revenues related to advanced bookings at owned and leased hotels as each stay has a duration of 12 months or less.
Revenue Allocated to Remaining Performance Obligations
Revenue allocated to remaining performance obligations represents contracted revenue that has not yet been recognized, which includes deferred revenue and amounts that will be invoiced and recognized as revenue in future periods.
Self Insurance We obtain commercial insurance for potential losses for general liability, workers' compensation, automobile liability, employment practices, crime, property, cyber risk, and other miscellaneous coverages. A portion of the risk is retained on a self-insurance basis primarily through U.S.-based and licensed captive insurance companies that are wholly owned subsidiaries of Hyatt and generally insure our deductibles and retentions. Reserve requirements are established based on actuarial projections of ultimate losses.
Commitments and Contingencies Other We act as general partner of various partnerships owning hotel properties that are subject to mortgage indebtedness. These mortgage agreements generally limit the lender's recourse to security interests in assets financed and/or other assets of the partnership(s) and/or the general partner(s) thereof.
In conjunction with financing obtained for our unconsolidated hospitality ventures, certain managed hotels, and other properties, we may provide standard indemnifications to the lender for loss, liability, or damage occurring as a result of our actions or actions of the other unconsolidated hospitality venture partners, respective hotel owners, or other third parties.
As a result of certain dispositions, we have agreed to provide customary indemnifications to third-party purchasers for certain liabilities incurred prior to sale and for breach of certain representations and warranties made during the sales process, such as representations of valid title, authority, and environmental issues that may not be limited by a contractual monetary amount. These indemnification agreements survive until the applicable statutes of limitation expire or until the agreed upon contract terms expire.
We are subject, from time to time, to various claims and contingencies related to lawsuits, taxes, and environmental matters, as well as commitments under contractual obligations. Many of these claims are covered under our current insurance programs, subject to deductibles. Although the ultimate liability for these matters cannot be determined at this point, based on information currently available, we do not expect the ultimate resolution of such claims and litigation to have a material effect on our condensed consolidated financial statements.
Segment Reporting
Our reportable segments are components of the business which are managed discretely and for which discrete financial information is reviewed regularly by the chief operating decision maker ("CODM") to assess performance and make decisions regarding the allocation of resources. Our CODM is our President and Chief Executive Officer. Effective January 1, 2020, we changed the strategic and operational oversight for our Miraval properties, which were previously evaluated as a distinct business by our CODM. The management fees from Miraval properties are now reported in the Americas management and franchising segment, and the operating results and financial position of underlying hotel results are now reported in our owned and leased hotels segment; the results of Miraval properties were previously reported in corporate and other. In addition, the license fees we receive from Hyatt Residence Club are now reported within our Americas management and franchising segment due to changes in the strategic oversight for these license agreements. The segment changes have been reflected retrospectively to the three months ended March 31, 2019. We define our reportable segments as follows:
Owned and leased hotels—This segment derives its earnings from owned and leased hotel properties located predominantly in the United States but also in certain international locations and for purposes of segment Adjusted EBITDA, includes our pro rata share of the Adjusted EBITDA of our unconsolidated hospitality ventures, based on our ownership percentage of each venture. Adjusted EBITDA includes intercompany expenses related to management fees paid to the Company's management and franchising segments, which are eliminated in consolidation. Intersegment revenues relate to promotional award redemptions earned by our owned and leased hotels related to our co-branded credit cards and are eliminated in consolidation.
Americas management and franchising—This segment derives its earnings primarily from a combination of hotel management and licensing of our portfolio of brands to franchisees located in the United States, Latin America, Canada, and the Caribbean as well as revenues from residential management operations. This segment's revenues also include the reimbursement of costs incurred on behalf of managed and franchised properties. These reimbursed costs relate primarily to payroll at managed properties where the Company is the employer, as well as costs associated with sales, reservations, technology, and marketing services (collectively, "system-wide services") and the loyalty program operated on behalf of owners of managed and franchised properties. The intersegment revenues relate to management fees earned from the Company's owned and leased hotels and are eliminated in consolidation.
ASPAC management and franchising—This segment derives its earnings primarily from a combination of hotel management and licensing of our portfolio of brands to franchisees located in Southeast Asia, Greater China, Australia, South Korea, Japan, and Micronesia. This segment's revenues also include the reimbursement of costs incurred on behalf of managed and franchised properties. These reimbursed costs relate primarily to system-wide services and the loyalty program operated on behalf of owners of managed and franchised properties. The intersegment revenues relate to management fees earned from the Company's owned hotel, which was sold during the year ended December 31, 2019, and are eliminated in consolidation.
EAME/SW Asia management and franchising—This segment derives its earnings primarily from a combination of hotel management and licensing of our portfolio of brands to franchisees located in Europe, Africa, the Middle East, India, Central Asia, and Nepal. This segment's revenues also include the reimbursement of costs incurred on behalf of managed and franchised properties. These reimbursed costs relate primarily to system-wide services and the loyalty program operated on behalf of owners of managed and franchised properties. The intersegment revenues relate to management fees earned from the Company's owned and leased hotels and are eliminated in consolidation.
Our CODM evaluates performance based on owned and leased hotels revenues, management, franchise, and other fees revenues, and Adjusted EBITDA. Adjusted EBITDA, as we define it, is a non-GAAP measure. We define Adjusted EBITDA as net income (loss) attributable to Hyatt Hotels Corporation plus our pro rata share of unconsolidated owned and leased hospitality ventures Adjusted EBITDA based on our ownership percentage of each owned and leased venture, adjusted to exclude interest expense; benefit (provision) for income taxes; depreciation and amortization; amortization of management and franchise agreement assets constituting payments to customers ("Contra revenue"); revenues for the reimbursement of costs incurred on behalf of managed and franchised properties; costs incurred on behalf of managed and franchised properties; equity earnings (losses) from unconsolidated hospitality ventures; stock-based compensation expense; gains (losses) on sales of real estate; asset impairments; and other income (loss), net.
v3.20.1
Revenue from Contracts with Customers (Tables)
3 Months Ended
Mar. 31, 2020
Revenue from Contract with Customer [Abstract]  
Disaggregation of Revenue
The following tables present our revenues disaggregated by the nature of the product or service:
 
Three Months Ended March 31, 2020
 
Owned and leased hotels
Americas management and franchising
ASPAC management and franchising
EAME/SW Asia management and franchising
Corporate and other
Eliminations
Total
Rooms revenues
$
185

$

$

$

$

$
(7
)
$
178

Food and beverage
105






105

Other
40






40

Owned and leased hotels
330





(7
)
323

 
 
 
 
 
 
 
 
Base management fees

44

6

7


(10
)
47

Incentive management fees

4

3

2


(1
)
8

Franchise fees

27





27

Other fees

1

2

1

1


5

License fees

8

8


5


21

Management, franchise, and other fees

84

19

10

6

(11
)
108

Amortization of management and franchise agreement assets constituting payments to customers

(4
)
(1
)
(1
)


(6
)
Net management, franchise, and other fees

80

18

9

6

(11
)
102

 
 
 
 
 
 
 
 
Other revenues

27



8


35

 
 
 
 
 
 
 
 
Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties

484

27

20

2


533

 
 
 
 
 
 
 
 
Total
$
330

$
591

$
45

$
29

$
16

$
(18
)
$
993

 
 
Three Months Ended March 31, 2019
 
Owned and leased hotels (a)
Americas management and franchising (a)
ASPAC management and franchising
EAME/SW Asia management and franchising
Corporate and other (a)
Eliminations
Total
Rooms revenues
$
273

$

$

$

$

$
(7
)
$
266

Food and beverage
160






160

Other
44






44

Owned and leased hotels
477





(7
)
470

 
 
 
 
 
 
 
 
Base management fees

57

12

8


(14
)
63

Incentive management fees

14

17

8


(5
)
34

Franchise fees

32





32

Other fees


3

2

1


6

License fees

1



5


6

Management, franchise, and other fees

104

32

18

6

(19
)
141

Amortization of management and franchise agreement assets constituting payments to customers

(4
)

(1
)


(5
)
Net management, franchise, and other fees

100

32

17

6

(19
)
136

 
 
 
 
 
 
 
 
Other revenues

36



9


45

 
 
 
 
 
 
 
 
Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties

548

24

17

1


590

 
 
 
 
 
 
 
 
Total
$
477

$
684

$
56

$
34

$
16

$
(26
)
$
1,241

(a) Amounts presented have been adjusted for changes within the segments effective on January 1, 2020 (see Note 17).
 

Summary of Contract Liability
Contract liabilities are comprised of the following:
 
March 31, 2020
 
December 31, 2019
Deferred revenue related to the loyalty program
$
696

 
$
671

Advanced deposits
54

 
77

Initial fees received from franchise owners
41

 
41

Deferred revenue related to system-wide services
3

 
5

Other deferred revenue
110

 
126

Total contract liabilities
$
904

 
$
920



The following table summarizes the activity in our contract liabilities:
 
2020
 
2019
Beginning balance, January 1
$
920

 
$
830

Cash received and other
246

 
247

Revenue recognized
(262
)
 
(228
)
Ending balance, March 31
$
904

 
$
849


v3.20.1
Debt and Equity Securities (Tables)
3 Months Ended
Mar. 31, 2020
Investments, Debt and Equity Securities [Abstract]  
Summarized Financial Information
The following table presents summarized financial information for all unconsolidated hospitality ventures in which we hold an investment accounted for under the equity method:
 
Three Months Ended March 31,
 
2020
 
2019
Total revenues
$
117

 
$
116

Gross operating profit
34

 
39

Loss from continuing operations
(7
)
 
(10
)
Net loss
(7
)
 
(10
)
Marketable Securities Held to Fund Operating Programs
Marketable Securities Held to Fund Operating Programs—Marketable securities held to fund operating programs, which are recorded at fair value and included on our condensed consolidated balance sheets, were as follows:
 
March 31, 2020
 
December 31, 2019
Loyalty program (Note 9)
$
510

 
$
483

Deferred compensation plans held in rabbi trusts (Note 9 and Note 11)
385

 
450

Captive insurance companies
173

 
180

Total marketable securities held to fund operating programs
$
1,068

 
$
1,113

Less: current portion of marketable securities held to fund operating programs included in cash and cash equivalents, short-term investments, and prepaids and other assets
(172
)
 
(219
)
Marketable securities held to fund operating programs included in other assets
$
896

 
$
894


Net Gains and Interest Income from Marketable Securities Held to Fund Operating Programs
Net realized and unrealized gains (losses) and interest income from marketable securities held to fund the loyalty program are recognized in other income (loss), net on our condensed consolidated statements of income (loss):
 
Three Months Ended March 31,
2020
 
2019
Loyalty program (Note 19)
$
11

 
$
9

Net realized and unrealized gains (losses) and interest income from marketable securities held to fund rabbi trusts are recognized in net gains (losses) and interest income from marketable securities held to fund rabbi trusts on our condensed consolidated statements of income (loss):


Three Months Ended March 31,
2020
 
2019
Unrealized gains (losses)
$
(50
)
 
$
28

Realized gains
2

 
2

Net gains (losses) and interest income from marketable securities held to fund rabbi trusts
$
(48
)
 
$
30


Marketable Securities Held for Investment Purposes
Marketable Securities Held for Investment Purposes—Marketable securities held for investment purposes, which are recorded at fair value and included on our condensed consolidated balance sheets, were as follows:
 
March 31, 2020
 
December 31, 2019
Interest-bearing money market funds (a)
$
368

 
$
147

Time deposits
37

 
37

Common shares of Playa N.V. (Note 9)
21

 
102

Total marketable securities held for investment purposes
$
426

 
$
286

Less: current portion of marketable securities held for investment purposes included in cash and cash equivalents and short-term investments
(405
)
 
(184
)
Marketable securities held for investment purposes included in other assets
$
21

 
$
102

(a) Proceeds from our revolving credit facility were reinvested in interest-bearing money market funds at March 31, 2020 (see Note 10).

Assets and Liabilities Measured at Fair Value on a Recurring Basis We measured the following financial assets at fair value on a recurring basis:
 
March 31, 2020
 
Cash and cash equivalents
 
Short-term investments
 
Prepaids and other assets
 
Other assets
Level One - Quoted Prices in Active Markets for Identical Assets
 
 
 
 
 
 
 
 
 
Interest-bearing money market funds
$
509

 
$
509

 
$

 
$

 
$

Mutual funds
444

 

 

 

 
444

Common shares
21

 

 

 

 
21

Level Two - Significant Other Observable Inputs
 
 
 
 
 
 
 
 
 
Time deposits
45

 

 
41

 

 
4

U.S. government obligations
207

 

 
6

 

 
201

U.S. government agencies
42

 

 
3

 

 
39

Corporate debt securities
159

 

 
18

 

 
141

Mortgage-backed securities
24

 

 

 

 
24

Asset-backed securities
38

 

 

 

 
38

Municipal and provincial notes and bonds
5

 

 

 

 
5

Total
$
1,494

 
$
509

 
$
68

 
$

 
$
917

 
December 31, 2019
 
Cash and cash equivalents
 
Short-term investments
 
Prepaids and other assets
 
Other assets
Level One - Quoted Prices in Active Markets for Identical Assets
 
 
 
 
 
 
 
 
 
Interest-bearing money market funds
$
269

 
$
269

 
$

 
$

 
$

Mutual funds
502

 

 

 

 
502

Common shares
102

 

 

 

 
102

Level Two - Significant Other Observable Inputs
 
 
 
 
 
 
 
 
 
Time deposits
47

 

 
41

 

 
6

U.S. government obligations
202

 

 
4

 
31

 
167

U.S. government agencies
50

 

 
3

 
6

 
41

Corporate debt securities
161

 

 
20

 
18

 
123

Mortgage-backed securities
23

 

 

 
4

 
19

Asset-backed securities
39

 

 

 
6

 
33

Municipal and provincial notes and bonds
4

 

 

 
1

 
3

Total
$
1,399

 
$
269

 
$
68

 
$
66

 
$
996


v3.20.1
Financing Receivables (Tables)
3 Months Ended
Mar. 31, 2020
Accounts, Notes, Loans and Financing Receivable, Gross, Allowance, and Net [Abstract]  
Financing Receivables

March 31, 2020

December 31, 2019
Unsecured financing to hotel owners
$
134


$
135

Less: allowance for losses
(99
)

(100
)
Total long-term financing receivables, net of allowances
$
35


$
35


Allowance for Losses and Impairments The following table summarizes the activity in our unsecured financing receivables allowance:
 
2020
 
2019
Allowance at January 1
$
100

 
$
101

  Provisions
2

 
2

  Foreign currency exchange, net
(3
)
 

Allowance at March 31
$
99

 
$
103


Credit Monitoring Our unsecured financing receivables were as follows:
 
March 31, 2020
 
Gross loan balance (principal and interest)
 
Related allowance
 
Net financing receivables
 
Gross receivables on non-accrual status
Loans
$
34

 
$
(1
)
 
$
33

 
$

Impaired loans (1)
40

 
(40
)
 

 
40

Total loans
74

 
(41
)
 
33

 
40

Other financing arrangements
60

 
(58
)
 
2

 
58

Total unsecured financing receivables
$
134

 
$
(99
)
 
$
35

 
$
98

(1) The unpaid principal balance was $31 million and the average recorded loan balance was $42 million at March 31, 2020.
 
December 31, 2019
 
Gross loan balance (principal and interest)
 
Related allowance
 
Net financing receivables
 
Gross receivables on non-accrual status
Loans
$
33

 
$
(1
)
 
$
32

 
$

Impaired loans (2)
43

 
(43
)
 

 
43

Total loans
76

 
(44
)
 
32

 
43

  Other financing arrangements
59

 
(56
)
 
3

 
56

Total unsecured financing receivables
$
135

 
$
(100
)
 
$
35

 
$
99

(2) The unpaid principal balance was $33 million and the average recorded loan balance was $46 million at December 31, 2019.
v3.20.1
Intangibles, Net (Tables)
3 Months Ended
Mar. 31, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Finite-Lived Intangible Assets
 
March 31, 2020
 
Weighted-
average useful
lives in years
 
December 31, 2019
Management and franchise agreement intangibles
$
363

 
18

 
$
367

Brand and other indefinite-lived intangibles
144

 

 
144

Advanced booking intangibles
14

 
5

 
14

Other definite-lived intangibles
8

 
6

 
8

Intangibles
529

 
 
 
533

Less: accumulated amortization
(102
)
 
 
 
(96
)
Intangibles, net
$
427

 
 
 
$
437


 
Three Months Ended March 31,
 
2020
 
2019
Amortization expense
$
7

 
$
3


Schedule of Indefinite-Lived Intangible Assets
 
March 31, 2020
 
Weighted-
average useful
lives in years
 
December 31, 2019
Management and franchise agreement intangibles
$
363

 
18

 
$
367

Brand and other indefinite-lived intangibles
144

 

 
144

Advanced booking intangibles
14

 
5

 
14

Other definite-lived intangibles
8

 
6

 
8

Intangibles
529

 
 
 
533

Less: accumulated amortization
(102
)
 
 
 
(96
)
Intangibles, net
$
427

 
 
 
$
437


 
Three Months Ended March 31,
 
2020
 
2019
Amortization expense
$
7

 
$
3


Schedule of Intangible Assets Amortization Expense
 
Three Months Ended March 31,
 
2020
 
2019
Amortization expense
$
7

 
$
3


v3.20.1
Other Assets (Tables)
3 Months Ended
Mar. 31, 2020
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]  
Schedule of Other Assets
 
March 31, 2020
 
December 31, 2019
Management and franchise agreement assets constituting payments to customers (1)
$
431

 
$
423

Marketable securities held to fund the loyalty program (Note 5)
420

 
347

Marketable securities held to fund rabbi trusts (Note 5)
385

 
450

Marketable securities held for captive insurance companies (Note 5)
91

 
97

Long-term investments
74

 
65

Common shares of Playa N.V. (Note 5)
21

 
102

Other
104

 
104

Total other assets
$
1,526

 
$
1,588

(1) Includes cash consideration as well as other forms of consideration provided, such as debt repayment or performance guarantees.

v3.20.1
Debt (Tables)
3 Months Ended
Mar. 31, 2020
Debt Disclosure [Abstract]  
Fair Value, by Balance Sheet Grouping
 
March 31, 2020
 
Carrying value
 
Fair value
 
Quoted prices in active markets for identical assets (Level One)
 
Significant other observable inputs (Level Two)
 
Significant unobservable inputs (Level Three)
Debt (1)
$
1,965

 
$
1,896

 
$

 
$
1,504

 
$
392

(1) Excludes $10 million of finance lease obligations and $13 million of unamortized discounts and deferred financing fees.
 
December 31, 2019
 
Carrying value
 
Fair value
 
Quoted prices in active markets for identical assets (Level One)
 
Significant other observable inputs (Level Two)
 
Significant unobservable inputs (Level Three)
Debt (2)
$
1,627

 
$
1,740

 
$

 
$
1,680

 
$
60

(2) Excludes $11 million of finance lease obligations and $15 million of unamortized discounts and deferred financing fees.
v3.20.1
Other Long-Term Liabilities (Tables)
3 Months Ended
Mar. 31, 2020
Other Liabilities [Abstract]  
Other Long-term Liabilities
 
March 31, 2020
 
December 31, 2019
Deferred compensation plans funded by rabbi trusts (Note 5)
$
385

 
$
450

Income taxes payable
164

 
147

Self-insurance liabilities (Note 13)
79

 
80

Deferred income taxes (Note 12)
45

 
47

Guarantee liabilities (Note 13)
42

 
46

Other
91

 
114

Total other long-term liabilities
$
806

 
$
884


v3.20.1
Commitments and Contingencies (Tables)
3 Months Ended
Mar. 31, 2020
Commitments and Contingencies Disclosure [Abstract]  
Schedule of Guarantor Obligations
 
 
The four managed hotels in France
 
Other performance guarantees
 
All performance guarantees
 
 
2020
 
2019
 
2020
 
2019
 
2020
 
2019
Beginning balance, January 1
 
$
20

 
$
36

 
$
13

 
$
11

 
$
33

 
$
47

Initial guarantee obligation liability
 

 

 

 
1

 

 
1

Amortization of initial guarantee obligation liability into income
 
(4
)
 
(4
)
 
(1
)
 

 
(5
)
 
(4
)
Performance guarantee expense, net
 
20

 
20

 
6

 
1

 
26

 
21

Net payments during the period
 
(15
)
 
(16
)
 
(3
)
 
(3
)
 
(18
)
 
(19
)
Ending balance, March 31
 
$
21

 
$
36

 
$
15

 
$
10

 
$
36

 
$
46


Debt Repayment and Other Guarantees Included within debt repayment and other guarantees are the following:
Property description
 
Maximum potential future payments
 
Maximum exposure net of recoverability from third parties
 
Other long-term liabilities recorded at March 31, 2020
 
Other long-term liabilities recorded at December 31, 2019
 
Year of guarantee expiration
Hotel properties in India (1)
 
$
159

 
$
159

 
$
3

 
$
5

 
2020
Hotel and residential properties in Brazil (2), (3)
 
90

 
38

 
3

 
3

 
various, through 2023
Hotel properties in Tennessee (2)
 
44

 
20

 
8

 
8

 
various, through 2023
Hotel property in Pennsylvania (2), (4)
 
32

 
11

 
2

 

 
various, through 2023
Hotel properties in California (2)
 
31

 
12

 
3

 
3

 
various, through 2021
Hotel property in Massachusetts (2), (4)
 
27

 
15

 
5

 
6

 
various, through 2022
Hotel properties in Georgia (2)
 
27

 
13

 
5

 
2

 
various, through 2024
Hotel property in Oregon (2), (4)
 
15

 
6

 
2

 
3

 
various, through 2022
Other (2), (3)
 
19

 
5

 
2

 
2

 
various, through 2022
Total
 
$
444

 
$
279

 
$
33

 
$
32

 
 

(1) Debt repayment guarantee is denominated in Indian rupees and translated using exchange rates at March 31, 2020. We have the contractual right to recover amounts funded from an unconsolidated hospitality venture, which is a related party. We expect our maximum exposure to be $80 million, taking into account our partner's 50% ownership interest in the unconsolidated hospitality venture. Under certain events or conditions, we have the right to force the sale of the properties in order to recover amounts funded.
(2) We have agreements with our unconsolidated hospitality venture partners, the respective hotel owners, or other third parties to recover certain amounts funded under the debt repayment guarantee; the recoverability mechanism may be in the form of cash, financing receivable, or HTM debt security.
(3) If certain funding thresholds are met or if certain events occur, we have the ability to assume control of the property. With respect to properties in Brazil, this right only exists for the residential property.
(4) In conjunction with the debt repayment guarantees, we are subject to completion guarantees whereby the parties agree to substantially complete the construction of the project by a specified date. In the event of default, we are obligated to complete construction using the funds available from the outstanding loan. Any additional funds paid by us are subject to partial recovery in the form of cash. At March 31, 2020, the maximum potential future payments are $6 million, and the maximum exposure net of recoverability from third parties is insignificant.
v3.20.1
Equity (Tables)
3 Months Ended
Mar. 31, 2020
Equity [Abstract]  
Accumulated Other Comprehensive Loss
Accumulated Other Comprehensive Loss
 
Balance at
January 1, 2020
 
Current period other comprehensive income (loss) before reclassification
 
Amount reclassified from accumulated other comprehensive loss
 
Balance at
March 31, 2020
Foreign currency translation adjustments
$
(183
)
 
$
(51
)
 
$

 
$
(234
)
Unrecognized gains on AFS debt securities
1

 

 

 
1

Unrecognized pension cost
(9
)
 

 

 
(9
)
Unrealized losses on derivative instruments
(18
)
 
(25
)
 

 
(43
)
Accumulated other comprehensive loss
$
(209
)
 
$
(76
)
 
$

 
$
(285
)
 
 
 
 
 
 
 
 
 
Balance at
January 1, 2019
 
Current period other comprehensive income (loss) before reclassification
 
Amount reclassified from accumulated other comprehensive loss
 
Balance at
March 31, 2019
Foreign currency translation adjustments
$
(191
)
 
$
(6
)
 
$

 
$
(197
)
Unrecognized pension cost
(5
)
 

 

 
(5
)
Unrealized losses on derivative instruments
(4
)
 
(4
)
 

 
(8
)
Accumulated other comprehensive loss
$
(200
)
 
$
(10
)
 
$

 
$
(210
)
 

Dividends Declared and Paid The following tables summarize dividends paid to Class A and Class B shareholders of record:
 
Three Months Ended March 31,
 
2020
 
2019
Class A common stock
$
7

 
$
7

Class B common stock
13

 
13

Total cash dividends paid
$
20

 
$
20

Date declared
 
Dividend per share amount
for Class A and Class B
 
Date of record
 
Date paid
February 13, 2020
 
$
0.20

 
February 26, 2020
 
March 9, 2020
February 13, 2019
 
$
0.19

 
February 27, 2019
 
March 11, 2019

v3.20.1
Stock-Based Compensation (Tables)
3 Months Ended
Mar. 31, 2020
Share-based Payment Arrangement, Noncash Expense [Abstract]  
Compensation Expense Related to Long-Term Incentive Plan Stock-based compensation expense included in selling, general, and administrative expense on our condensed consolidated statements of income (loss) related to these awards was as follows:
 
Three Months Ended March 31,
 
2020
 
2019
SARs
$
10

 
$
10

RSUs
10

 
9

PSUs
(5
)
 
1

Total
$
15

 
$
20


v3.20.1
Segment Information (Tables)
3 Months Ended
Mar. 31, 2020
Segment Reporting [Abstract]  
Summarized Consolidated Financial Information by Segment
The table below shows summarized consolidated financial information by segment. Included within corporate and other are the results of Exhale, results related to our co-branded credit cards, and unallocated corporate expenses.
 
Three Months Ended March 31,
 
2020
 
2019
Owned and leased hotels
 
 
 
Owned and leased hotels revenues
$
330

 
$
477

Intersegment revenues (a)
7

 
7

Adjusted EBITDA
34


103

Depreciation and amortization
63

 
64

Americas management and franchising
 
 
 
Management, franchise, and other fees revenues
84

 
104

Contra revenue
(4
)
 
(4
)
Other revenues
27

 
36

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
484

 
548

Intersegment revenues (a)
10

 
17

Adjusted EBITDA
68

 
93

Depreciation and amortization
5

 
6

ASPAC management and franchising
 
 
 
Management, franchise, and other fees revenues
19

 
32

Contra revenue
(1
)
 

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
27

 
24

Intersegment revenues (a)

 

Adjusted EBITDA
8

 
20

Depreciation and amortization
1

 
1

EAME/SW Asia management and franchising
 
 
 
Management, franchise, and other fees revenues
10

 
18

Contra revenue
(1
)
 
(1
)
Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
20

 
17

Intersegment revenues (a)
1

 
2

Adjusted EBITDA
1

 
10

Depreciation and amortization

 

Corporate and other
 
 
 
Revenues
14

 
15

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
2

 
1

Intersegment revenues (a)

 

Adjusted EBITDA
(27
)
 
(40
)
Depreciation and amortization
11

 
9

Eliminations
 
 
 
Revenues (a)
(18
)
 
(26
)
Adjusted EBITDA
2

 
1

TOTAL
 
 
 
Revenues
$
993

 
$
1,241

Adjusted EBITDA
86

 
187

Depreciation and amortization
80

 
80

(a)
Intersegment revenues are included in management, franchise, and other fees revenues, owned and leased hotels revenues, and other revenues and eliminated in Eliminations.
Reconciliation of Consolidated Adjusted EBITDA to EBITDA and a Reconciliation of EBITDA to Net Income Attributable to Hyatt Hotels Corporation
The table below provides a reconciliation of our net income (loss) attributable to Hyatt Hotels Corporation to EBITDA and a reconciliation of EBITDA to our consolidated Adjusted EBITDA:
 
Three Months Ended March 31,
 
2020
 
2019
Net income (loss) attributable to Hyatt Hotels Corporation
$
(103
)
 
$
63

Interest expense
17

 
19

(Benefit) provision for income taxes
(35
)
 
20

Depreciation and amortization
80

 
80

EBITDA
(41
)
 
182

Contra revenue
6

 
5

Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties
(533
)
 
(590
)
Costs incurred on behalf of managed and franchised properties
555

 
605

Equity losses from unconsolidated hospitality ventures
2

 
3

Stock-based compensation expense (Note 15)
15

 
20

Gains on sales of real estate (Note 7)
(8
)
 
(1
)
Asset impairments
3

 
3

Other (income) loss, net (Note 19)
81

 
(51
)
Pro rata share of unconsolidated owned and leased hospitality ventures Adjusted EBITDA
6

 
11

Adjusted EBITDA
$
86

 
$
187


v3.20.1
Earnings (Losses) Per Share (Tables)
3 Months Ended
Mar. 31, 2020
Earnings Per Share [Abstract]  
Schedule of the Calculation of Basic and Diluted Earnings Per Share
The calculation of basic and diluted earnings (losses) per share, including a reconciliation of the numerator and denominator, are as follows:
 
Three Months Ended March 31,
 
2020
 
2019
Numerator:
 
 
 
Net income (loss)
$
(103
)
 
$
63

Net income (loss) attributable to noncontrolling interests

 

Net income (loss) attributable to Hyatt Hotels Corporation
$
(103
)
 
$
63

Denominator:
 
 
 
Basic weighted-average shares outstanding
101,402,348

 
105,976,163

Share-based compensation

 
1,543,020

Diluted weighted-average shares outstanding
101,402,348

 
107,519,183

Basic Earnings (Losses) Per Share:
 
 
 
Net income (loss)
$
(1.02
)
 
$
0.60

Net income (loss) attributable to noncontrolling interests

 

Net income (loss) attributable to Hyatt Hotels Corporation
$
(1.02
)
 
$
0.60

Diluted Earnings (Losses) Per Share:
 
 
 
Net income (loss)
$
(1.02
)
 
$
0.59

Net income (loss) attributable to noncontrolling interests

 

Net income (loss) attributable to Hyatt Hotels Corporation
$
(1.02
)
 
$
0.59


Schedule of Antidilutive Securities Excluded from Computation of Earnings Per Share
The computations of diluted net income (loss) per share for the three months ended March 31, 2020 and March 31, 2019 do not include the following shares of Class A common stock assumed to be issued as stock-settled SARs and RSUs because they are anti-dilutive.
 
Three Months Ended March 31,
 
2020
 
2019
SARs
1,058,600

 
1,400

RSUs
470,500

 
200


v3.20.1
Other Income (Loss), Net (Tables)
3 Months Ended
Mar. 31, 2020
Other Income and Expenses [Abstract]  
Other Income (Loss), Net
 
Three Months Ended March 31,
 
2020
 
2019
Unrealized gains (losses), net (Note 5)
$
(79
)
 
$
12

Performance guarantee expense, net (Note 13)
(26
)
 
(21
)
Release and amortization of debt repayment guarantee liability

 
17

Release of contingent consideration liability

 
25

Performance guarantee liability amortization (Note 13)
5

 
4

Depreciation recovery
6

 
6

Interest income (Note 5)
11

 
6

Other, net
2

 
2

Other income (loss), net
$
(81
)
 
$
51


v3.20.1
Organization (Details)
Mar. 31, 2020
hotel
country
room
Organization  
Number of countries in which entity operates | country 65
Full service  
Organization  
Number of hotels operated or franchised 453
Number of rooms operated or franchised | room 155,951
Select service  
Organization  
Number of hotels operated or franchised 471
Number of rooms operated or franchised | room 67,523
Select service | United States  
Organization  
Number of hotels operated or franchised 402
All inclusive  
Organization  
Number of hotels operated or franchised 8
Number of rooms operated or franchised | room 3,153
v3.20.1
Impact of the COVID-19 Pandemic (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Unusual or Infrequent Item, or Both [Line Items]    
Financing receivable, allowance for credit loss $ 99 $ 100
COVID-19 Pandemic | Selling, General and Administrative Expenses    
Unusual or Infrequent Item, or Both [Line Items]    
Financing receivable, credit loss expense 3  
COVID-19 Pandemic | Operating Income (Loss)    
Unusual or Infrequent Item, or Both [Line Items]    
Financing receivable, allowance for credit loss $ 4  
v3.20.1
Recently Issued Accounting Pronouncements - Narrative (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Jan. 01, 2020
Dec. 31, 2019
Mar. 31, 2019
Dec. 31, 2018
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Decrease to retained earnings $ (3,708)   $ (3,967) $ (3,628) $ (3,677)
Held-to-maturity securities 62   58    
Held-to-maturity, allowance for credit loss 15        
Retained Earnings          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Decrease to retained earnings $ (3,989)   (4,170) $ (3,831) $ (3,819)
Cumulative effect of accounting changes, net of tax (see Note 3)          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Decrease to retained earnings     1    
Cumulative effect of accounting changes, net of tax (see Note 3) | Retained Earnings          
New Accounting Pronouncements or Change in Accounting Principle [Line Items]          
Decrease to retained earnings   $ 1 $ 1    
Held-to-maturity securities   12      
Held-to-maturity, allowance for credit loss   $ 12      
v3.20.1
Revenue from Contracts with Customers - Schedule of Disaggregation of Revenue (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Disaggregation of Revenue [Line Items]    
Revenues $ 993 $ 1,241
Rooms revenues    
Disaggregation of Revenue [Line Items]    
Revenues 178 266
Food and beverage    
Disaggregation of Revenue [Line Items]    
Revenues 105 160
Other    
Disaggregation of Revenue [Line Items]    
Revenues 40 44
Owned and leased hotels    
Disaggregation of Revenue [Line Items]    
Revenues 323 470
Base management fees    
Disaggregation of Revenue [Line Items]    
Revenues 47 63
Incentive management fees    
Disaggregation of Revenue [Line Items]    
Revenues 8 34
Franchise fees    
Disaggregation of Revenue [Line Items]    
Revenues 27 32
Other fees    
Disaggregation of Revenue [Line Items]    
Revenues 5 6
License fees    
Disaggregation of Revenue [Line Items]    
Revenues 21 6
Management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues 108 141
Amortization of management and franchise agreement assets constituting payments to customers    
Disaggregation of Revenue [Line Items]    
Revenues (6) (5)
Net management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues 102 136
Other revenues    
Disaggregation of Revenue [Line Items]    
Revenues 35 45
Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Disaggregation of Revenue [Line Items]    
Revenues 533 590
Operating segments | Owned and leased hotels    
Disaggregation of Revenue [Line Items]    
Revenues 330 477
Operating segments | Owned and leased hotels | Rooms revenues    
Disaggregation of Revenue [Line Items]    
Revenues 185 273
Operating segments | Owned and leased hotels | Food and beverage    
Disaggregation of Revenue [Line Items]    
Revenues 105 160
Operating segments | Owned and leased hotels | Other    
Disaggregation of Revenue [Line Items]    
Revenues 40 44
Operating segments | Owned and leased hotels | Owned and leased hotels    
Disaggregation of Revenue [Line Items]    
Revenues 330 477
Operating segments | Owned and leased hotels | Base management fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Owned and leased hotels | Incentive management fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Owned and leased hotels | Franchise fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Owned and leased hotels | Other fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Owned and leased hotels | License fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Owned and leased hotels | Management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Owned and leased hotels | Amortization of management and franchise agreement assets constituting payments to customers    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Owned and leased hotels | Net management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Owned and leased hotels | Other revenues    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Owned and leased hotels | Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Americas management and franchising    
Disaggregation of Revenue [Line Items]    
Revenues 591 684
Operating segments | Americas management and franchising | Rooms revenues    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Americas management and franchising | Food and beverage    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Americas management and franchising | Other    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Americas management and franchising | Owned and leased hotels    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | Americas management and franchising | Base management fees    
Disaggregation of Revenue [Line Items]    
Revenues 44 57
Operating segments | Americas management and franchising | Incentive management fees    
Disaggregation of Revenue [Line Items]    
Revenues 4 14
Operating segments | Americas management and franchising | Franchise fees    
Disaggregation of Revenue [Line Items]    
Revenues 27 32
Operating segments | Americas management and franchising | Other fees    
Disaggregation of Revenue [Line Items]    
Revenues 1 0
Operating segments | Americas management and franchising | License fees    
Disaggregation of Revenue [Line Items]    
Revenues 8 1
Operating segments | Americas management and franchising | Management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues 84 104
Operating segments | Americas management and franchising | Amortization of management and franchise agreement assets constituting payments to customers    
Disaggregation of Revenue [Line Items]    
Revenues (4) (4)
Operating segments | Americas management and franchising | Net management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues 80 100
Operating segments | Americas management and franchising | Other revenues    
Disaggregation of Revenue [Line Items]    
Revenues 27 36
Operating segments | Americas management and franchising | Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Disaggregation of Revenue [Line Items]    
Revenues 484 548
Operating segments | ASPAC management and franchising    
Disaggregation of Revenue [Line Items]    
Revenues 45 56
Operating segments | ASPAC management and franchising | Rooms revenues    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | ASPAC management and franchising | Food and beverage    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | ASPAC management and franchising | Other    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | ASPAC management and franchising | Owned and leased hotels    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | ASPAC management and franchising | Base management fees    
Disaggregation of Revenue [Line Items]    
Revenues 6 12
Operating segments | ASPAC management and franchising | Incentive management fees    
Disaggregation of Revenue [Line Items]    
Revenues 3 17
Operating segments | ASPAC management and franchising | Franchise fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | ASPAC management and franchising | Other fees    
Disaggregation of Revenue [Line Items]    
Revenues 2 3
Operating segments | ASPAC management and franchising | License fees    
Disaggregation of Revenue [Line Items]    
Revenues 8 0
Operating segments | ASPAC management and franchising | Management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues 19 32
Operating segments | ASPAC management and franchising | Amortization of management and franchise agreement assets constituting payments to customers    
Disaggregation of Revenue [Line Items]    
Revenues (1) 0
Operating segments | ASPAC management and franchising | Net management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues 18 32
Operating segments | ASPAC management and franchising | Other revenues    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | ASPAC management and franchising | Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Disaggregation of Revenue [Line Items]    
Revenues 27 24
Operating segments | EAME/SW Asia management and franchising    
Disaggregation of Revenue [Line Items]    
Revenues 29 34
Operating segments | EAME/SW Asia management and franchising | Rooms revenues    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | EAME/SW Asia management and franchising | Food and beverage    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | EAME/SW Asia management and franchising | Other    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | EAME/SW Asia management and franchising | Owned and leased hotels    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | EAME/SW Asia management and franchising | Base management fees    
Disaggregation of Revenue [Line Items]    
Revenues 7 8
Operating segments | EAME/SW Asia management and franchising | Incentive management fees    
Disaggregation of Revenue [Line Items]    
Revenues 2 8
Operating segments | EAME/SW Asia management and franchising | Franchise fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | EAME/SW Asia management and franchising | Other fees    
Disaggregation of Revenue [Line Items]    
Revenues 1 2
Operating segments | EAME/SW Asia management and franchising | License fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | EAME/SW Asia management and franchising | Management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues 10 18
Operating segments | EAME/SW Asia management and franchising | Amortization of management and franchise agreement assets constituting payments to customers    
Disaggregation of Revenue [Line Items]    
Revenues (1) (1)
Operating segments | EAME/SW Asia management and franchising | Net management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues 9 17
Operating segments | EAME/SW Asia management and franchising | Other revenues    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Operating segments | EAME/SW Asia management and franchising | Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Disaggregation of Revenue [Line Items]    
Revenues 20 17
Corporate and other    
Disaggregation of Revenue [Line Items]    
Revenues 16 16
Corporate and other | Rooms revenues    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Corporate and other | Food and beverage    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Corporate and other | Other    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Corporate and other | Owned and leased hotels    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Corporate and other | Base management fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Corporate and other | Incentive management fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Corporate and other | Franchise fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Corporate and other | Other fees    
Disaggregation of Revenue [Line Items]    
Revenues 1 1
Corporate and other | License fees    
Disaggregation of Revenue [Line Items]    
Revenues 5 5
Corporate and other | Management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues 6 6
Corporate and other | Amortization of management and franchise agreement assets constituting payments to customers    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Corporate and other | Net management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues 6 6
Corporate and other | Other revenues    
Disaggregation of Revenue [Line Items]    
Revenues 8 9
Corporate and other | Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Disaggregation of Revenue [Line Items]    
Revenues 2 1
Eliminations    
Disaggregation of Revenue [Line Items]    
Revenues (18) (26)
Eliminations | Rooms revenues    
Disaggregation of Revenue [Line Items]    
Revenues (7) (7)
Eliminations | Food and beverage    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Eliminations | Other    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Eliminations | Owned and leased hotels    
Disaggregation of Revenue [Line Items]    
Revenues (7) (7)
Eliminations | Base management fees    
Disaggregation of Revenue [Line Items]    
Revenues (10) (14)
Eliminations | Incentive management fees    
Disaggregation of Revenue [Line Items]    
Revenues (1) (5)
Eliminations | Franchise fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Eliminations | Other fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Eliminations | License fees    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Eliminations | Management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues (11) (19)
Eliminations | Amortization of management and franchise agreement assets constituting payments to customers    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Eliminations | Net management, franchise, and other fees    
Disaggregation of Revenue [Line Items]    
Revenues (11) (19)
Eliminations | Other revenues    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Eliminations | Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Eliminations | Owned and leased hotels    
Disaggregation of Revenue [Line Items]    
Revenues 7 7
Eliminations | Americas management and franchising    
Disaggregation of Revenue [Line Items]    
Revenues 10 17
Eliminations | ASPAC management and franchising    
Disaggregation of Revenue [Line Items]    
Revenues 0 0
Eliminations | EAME/SW Asia management and franchising    
Disaggregation of Revenue [Line Items]    
Revenues $ 1 $ 2
v3.20.1
Revenue from Contracts with Customers - Contract Balances (Details) - USD ($)
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2020
Dec. 31, 2019
Dec. 31, 2018
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]          
Contract assets $ 1,000,000     $ 0  
Total contract liabilities 904,000,000 $ 849,000,000   920,000,000 $ 830,000,000
Cash received from contract with customer 246,000,000 247,000,000      
Revenue recognized from contract with customer (262,000,000) (228,000,000)      
Revenue recognized from contract with customer beginning balance 137,000,000 $ 145,000,000      
Deferred revenue related to the loyalty program          
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]          
Total contract liabilities 696,000,000     671,000,000  
Advanced deposits          
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]          
Total contract liabilities 54,000,000     77,000,000  
Initial fees received from franchise owners          
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]          
Total contract liabilities 41,000,000     41,000,000  
Deferred revenue related to system-wide services          
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]          
Total contract liabilities 3,000,000     5,000,000  
Other deferred revenue          
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]          
Total contract liabilities $ 110,000,000     $ 126,000,000  
Scenario, Forecast          
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]          
Contract assets     $ 0    
v3.20.1
Revenue from Contracts with Customers - Remaining Performance Obligation (Details)
$ in Millions
3 Months Ended
Mar. 31, 2020
USD ($)
Revenue from Contract with Customer [Abstract]  
Remaining performance obligation $ 130
Revenue, performance obligation, description of timing Revenues received for free nights granted through our co-branded credit card as the awards are required to be redeemed within 12 months; and Revenues related to advanced bookings at owned and leased hotels as each stay has a duration of 12 months or less.
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2020-04-01  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Remaining performance obligation, percent recognized 15.00%
Remaining performance obligation, period 1 year
v3.20.1
Debt and Equity Securities - Narrative (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Schedule of Debt and Equity Method Investments      
Equity method investments $ 259   $ 232
Common stock, shares sold (in shares) 0    
Held-to-maturity securities $ 62   58
Held-to-maturity, allowance for credit loss 15    
Equity securities without a readily determinable fair value 12   $ 7
Playa Hotels & Resorts N.V. | Common shares      
Schedule of Debt and Equity Method Investments      
Unrealized gains recognized in other income (loss), net $ (81) $ 6  
v3.20.1
Debt and Equity Securities - Summarized Financial Information (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Investments, Debt and Equity Securities [Abstract]    
Total revenues $ 117 $ 116
Gross operating profit 34 39
Loss from continuing operations (7) (10)
Net loss $ (7) $ (10)
v3.20.1
Debt and Equity Securities - Held to Fund Operating Programs (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Held for operating programs    
Schedule of Investments    
Total marketable securities held for investment/operating purposes $ 1,068 $ 1,113
Less current portion of marketable securities held to fund operating programs included in cash and cash equivalents, short-term investments, and prepaids and other assets (172) (219)
Marketable securities held to fund operating programs included in other assets 896 894
Loyalty program    
Schedule of Investments    
Total marketable securities held for investment/operating purposes 510 483
Deferred compensation plans held in rabbi trusts    
Schedule of Investments    
Total marketable securities held for investment/operating purposes 385 450
Captive insurance companies    
Schedule of Investments    
Total marketable securities held for investment/operating purposes $ 173 $ 180
v3.20.1
Debt and Equity Securities - Gain (loss) on Investments Held to Fund Operating Programs (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Gain (Loss) on Securities [Line Items]    
Loyalty program $ (48) $ 30
Net gains and interest income from marketable securities held to fund rabbi trusts (48) 30
Loyalty program    
Gain (Loss) on Securities [Line Items]    
Loyalty program 11 9
Net gains and interest income from marketable securities held to fund rabbi trusts 11 9
Deferred compensation plans held in rabbi trusts    
Gain (Loss) on Securities [Line Items]    
Unrealized gains (losses) (50) 28
Realized gains $ 2 $ 2
v3.20.1
Debt and Equity Securities - Held for Investment Purposes (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Schedule of Investments    
Common shares of Playa N.V. (Note 5) $ 21 $ 102
Held for Investment Purposes    
Schedule of Investments    
Interest-bearing money market funds (a) 368 147
Time deposits 37 37
Common shares of Playa N.V. (Note 5) 21 102
Total marketable securities held for investment/operating purposes 426 286
Less current portion of marketable securities held for investment purposes included in cash and cash equivalents and short-term investments (405) (184)
Marketable securities held for investment purposes included in other assets $ 21 $ 102
v3.20.1
Debt and Equity Securities - Fair Value of Investments (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure $ 1,494 $ 1,399
Level One - Quoted Prices in Active Markets for Identical Assets | Interest-bearing money market funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 509 269
Level One - Quoted Prices in Active Markets for Identical Assets | Mutual funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 444 502
Level One - Quoted Prices in Active Markets for Identical Assets | Common shares    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 21 102
Level Two - Significant Other Observable Inputs | Time deposits    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 45 47
Level Two - Significant Other Observable Inputs | U.S. government obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 207 202
Level Two - Significant Other Observable Inputs | U.S. government agencies    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 42 50
Level Two - Significant Other Observable Inputs | Corporate debt securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 159 161
Level Two - Significant Other Observable Inputs | Mortgage-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 24 23
Level Two - Significant Other Observable Inputs | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 38 39
Level Two - Significant Other Observable Inputs | Municipal and provincial notes and bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 5 4
Cash and cash equivalents    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 509 269
Cash and cash equivalents | Level One - Quoted Prices in Active Markets for Identical Assets | Interest-bearing money market funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 509 269
Cash and cash equivalents | Level One - Quoted Prices in Active Markets for Identical Assets | Mutual funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Cash and cash equivalents | Level One - Quoted Prices in Active Markets for Identical Assets | Common shares    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Cash and cash equivalents | Level Two - Significant Other Observable Inputs | Time deposits    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Cash and cash equivalents | Level Two - Significant Other Observable Inputs | U.S. government obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Cash and cash equivalents | Level Two - Significant Other Observable Inputs | U.S. government agencies    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Cash and cash equivalents | Level Two - Significant Other Observable Inputs | Corporate debt securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Cash and cash equivalents | Level Two - Significant Other Observable Inputs | Mortgage-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Cash and cash equivalents | Level Two - Significant Other Observable Inputs | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Cash and cash equivalents | Level Two - Significant Other Observable Inputs | Municipal and provincial notes and bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Short-term investments    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 68 68
Short-term investments | Level One - Quoted Prices in Active Markets for Identical Assets | Interest-bearing money market funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Short-term investments | Level One - Quoted Prices in Active Markets for Identical Assets | Mutual funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Short-term investments | Level One - Quoted Prices in Active Markets for Identical Assets | Common shares    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Short-term investments | Level Two - Significant Other Observable Inputs | Time deposits    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 41 41
Short-term investments | Level Two - Significant Other Observable Inputs | U.S. government obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 6 4
Short-term investments | Level Two - Significant Other Observable Inputs | U.S. government agencies    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 3 3
Short-term investments | Level Two - Significant Other Observable Inputs | Corporate debt securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 18 20
Short-term investments | Level Two - Significant Other Observable Inputs | Mortgage-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Short-term investments | Level Two - Significant Other Observable Inputs | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Short-term investments | Level Two - Significant Other Observable Inputs | Municipal and provincial notes and bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Prepaids and other assets    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 66
Prepaids and other assets | Level One - Quoted Prices in Active Markets for Identical Assets | Interest-bearing money market funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Prepaids and other assets | Level One - Quoted Prices in Active Markets for Identical Assets | Mutual funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Prepaids and other assets | Level One - Quoted Prices in Active Markets for Identical Assets | Common shares    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Prepaids and other assets | Level Two - Significant Other Observable Inputs | Time deposits    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Prepaids and other assets | Level Two - Significant Other Observable Inputs | U.S. government obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 31
Prepaids and other assets | Level Two - Significant Other Observable Inputs | U.S. government agencies    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 6
Prepaids and other assets | Level Two - Significant Other Observable Inputs | Corporate debt securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 18
Prepaids and other assets | Level Two - Significant Other Observable Inputs | Mortgage-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 4
Prepaids and other assets | Level Two - Significant Other Observable Inputs | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 6
Prepaids and other assets | Level Two - Significant Other Observable Inputs | Municipal and provincial notes and bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 1
Other assets    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 917 996
Other assets | Level One - Quoted Prices in Active Markets for Identical Assets | Interest-bearing money market funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 0 0
Other assets | Level One - Quoted Prices in Active Markets for Identical Assets | Mutual funds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 444 502
Other assets | Level One - Quoted Prices in Active Markets for Identical Assets | Common shares    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 21 102
Other assets | Level Two - Significant Other Observable Inputs | Time deposits    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 4 6
Other assets | Level Two - Significant Other Observable Inputs | U.S. government obligations    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 201 167
Other assets | Level Two - Significant Other Observable Inputs | U.S. government agencies    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 39 41
Other assets | Level Two - Significant Other Observable Inputs | Corporate debt securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 141 123
Other assets | Level Two - Significant Other Observable Inputs | Mortgage-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 24 19
Other assets | Level Two - Significant Other Observable Inputs | Asset-backed securities    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure 38 33
Other assets | Level Two - Significant Other Observable Inputs | Municipal and provincial notes and bonds    
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis    
Investments, fair value disclosure $ 5 $ 3
v3.20.1
Financing Receivables - Schedule of Financing Receivables (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Mar. 31, 2019
Dec. 31, 2018
Accounts, Notes, Loans and Financing Receivable        
Less: allowance for losses $ (99) $ (100)    
Total long-term financing receivables, net of allowances 35 35    
Unsecured financing        
Accounts, Notes, Loans and Financing Receivable        
Unsecured financing to hotel owners 134 135    
Less: allowance for losses (99) (100) $ (103) $ (101)
Total long-term financing receivables, net of allowances $ 35 $ 35    
v3.20.1
Financing Receivables - Allowance for Losses and Impairments (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Allowance for Losses and Impairments    
Allowance beginning balance $ 100  
Allowance ending balance 99  
Unsecured financing    
Allowance for Losses and Impairments    
Allowance beginning balance 100 $ 101
Provisions 2 2
Foreign currency exchange, net (3) 0
Allowance ending balance $ 99 $ 103
v3.20.1
Financing Receivables - Credit Monitoring (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Mar. 31, 2019
Dec. 31, 2018
Unsecured Financing Receivables        
Related allowance $ (99) $ (100)    
Unsecured financing        
Unsecured Financing Receivables        
Gross loan balance (principal and interest) 134 135    
Related allowance (99) (100) $ (103) $ (101)
Net financing receivables 35 35    
Gross receivables on non-accrual status 98 99    
Unsecured financing | Loans        
Unsecured Financing Receivables        
Gross loan balance (principal and interest) 34 33    
Related allowance (1) (1)    
Net financing receivables 33 32    
Gross receivables on non-accrual status 0 0    
Unsecured financing | Impaired loans        
Unsecured Financing Receivables        
Impaired loans 40 43    
Impaired loans, allowance (40) (43)    
Net financing receivables 0 0    
Gross receivables on non-accrual status 40 43    
Impaired financing receivable, unpaid principal balance 31 33    
Impaired financing receivable, average recorded investment 42 46    
Unsecured financing | Total loans        
Unsecured Financing Receivables        
Gross loan balance (principal and interest) 74 76    
Related allowance (41) (44)    
Net financing receivables 33 32    
Gross receivables on non-accrual status 40 43    
Unsecured financing | Other financing arrangements        
Unsecured Financing Receivables        
Gross loan balance (principal and interest) 60 59    
Related allowance (58) (56)    
Net financing receivables 2 3    
Gross receivables on non-accrual status $ 58 $ 56    
v3.20.1
Financing Receivables - Narrative (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Significant unobservable inputs (Level Three)    
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation    
Financing receivables $ 36 $ 36
v3.20.1
Acquisitions and Dispositions - Acquisitions Narrative (Details)
$ in Millions
3 Months Ended
Mar. 31, 2019
USD ($)
Land Held for Development  
Business Acquisition [Line Items]  
Payments to acquire land $ 15
v3.20.1
Acquisitions and Dispositions - Dispositions Narrative (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]      
Equity method investments $ 259   $ 232
Equity securities without a readily determinable fair value 12   $ 7
Right-of-use assets obtained in exchange for operating lease liabilities $ 4 $ 0  
Property Under Development, Hotel Philadelphia, Pennsylvania and Adjacent Parking and Retail Space | Disposal group, disposed of by sale      
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]      
Consideration in exchange for the third party investment 60.00%    
Proceeds from sales of assets, investing activities $ 72    
Equity method investment, ownership percentage 40.00%    
Gains on sales of real estate $ 4    
Global Contact Center, Omaha, Nebraska      
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]      
Right-of-use assets obtained in exchange for operating lease liabilities $ 4    
Weighted-average remaining lease term - operating leases 9 years    
Weighted-average discount rate - operating leases 3.25%    
Operating lease, option to extend term 5 years    
Global Contact Center, Omaha, Nebraska | Disposal group, disposed of by sale      
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]      
Gains on sales of real estate $ 4    
Disposal group, consideration 6    
Unconsolidated Hospitality Venture | Property Under Development, Hotel Philadelphia, Pennsylvania and Adjacent Parking and Retail Space | Disposal group, disposed of by sale      
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]      
Equity method investments 22    
Equity securities without a readily determinable fair value $ 5    
v3.20.1
Acquisitions and Dispositions - Like-Kind Exchange Agreements (Details) - USD ($)
$ in Millions
3 Months Ended 12 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Business Acquisition [Line Items]    
Like-kind exchange period for replacement property identified 45 days  
Disposal group, disposed of by sale | Grand Hyatt San Francisco, Andaz Maui at Wailea Resort, and Hyatt Regency Coconut Point Resort & Spa    
Business Acquisition [Line Items]    
Proceeds held as restricted for use   $ 115
Disposal group, disposed of by sale | Hyatt Regency Scottsdale Resort & Spa at Gainey Ranch    
Business Acquisition [Line Items]    
Like-kind exchange period for replacement property identified 180 days  
v3.20.1
Intangibles, Net - Schedule of Intangible Assets (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Schedule of Intangible Asset by Major Class    
Intangible assets, gross $ 529 $ 533
Less: accumulated amortization (102) (96)
Intangibles, net 427 437
Brand and other indefinite-lived intangibles    
Schedule of Intangible Asset by Major Class    
Intangible assets, gross 144 144
Management and franchise agreement intangibles    
Schedule of Intangible Asset by Major Class    
Intangible assets, gross $ 363 367
Weighted- average useful lives in years 18 years  
Advanced booking intangibles    
Schedule of Intangible Asset by Major Class    
Intangible assets, gross $ 14 14
Weighted- average useful lives in years 5 years  
Other definite-lived intangibles    
Schedule of Intangible Asset by Major Class    
Intangible assets, gross $ 8 $ 8
Weighted- average useful lives in years 6 years  
v3.20.1
Intangibles, Net - Amortization Expense Table (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Goodwill and Intangible Assets Disclosure [Abstract]    
Amortization expense $ 7 $ 3
v3.20.1
Other Assets (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Other Assets, Noncurrent [Abstract]    
Management and franchise agreement assets constituting payments to customers (1) $ 431 $ 423
Marketable securities held to fund the loyalty program (Note 5) 420 347
Marketable securities held to fund rabbi trusts (Note 5) 385 450
Marketable securities held for captive insurance companies (Note 5) 91 97
Long-term investments 74 65
Common shares of Playa N.V. (Note 5) 21 102
Other 104 104
Total other assets $ 1,526 $ 1,588
v3.20.1
Debt - Narrative (Details) - USD ($)
3 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Debt Instrument    
Long-term debt, net of current maturities $ 1,602,000,000 $ 1,612,000,000
Revolving credit facility    
Debt Instrument    
Borrowings from revolving credit facility during period 400,000,000  
Repayments of revolving credit facility during period $ 50,000,000  
Revolving credit facility, weighted average interest rate 1.66%  
Revolving credit facility, outstanding balance $ 350,000,000 $ 0
Revolving credit facility, remaining borrowing capacity 1,149,000,000  
2021 Notes | Senior Notes    
Debt Instrument    
Long-term debt, fair value $ 250,000,000  
Debt instrument, stated percent 5.375%  
2023 Notes | Senior Notes    
Debt Instrument    
Long-term debt, fair value $ 350,000,000  
Debt instrument, stated percent 3.375%  
2026 Notes | Senior Notes    
Debt Instrument    
Long-term debt, fair value $ 400,000,000  
Debt instrument, stated percent 4.85%  
2028 Notes | Senior Notes    
Debt Instrument    
Long-term debt, fair value $ 400,000,000  
Debt instrument, stated percent 4.375%  
v3.20.1
Debt - Fair Value (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Debt Instrument    
Finance lease obligations $ 10 $ 11
Unamortized discount and deferred financing fees 13 15
Quoted prices in active markets for identical assets (Level One)    
Debt Instrument    
Debt, excluding capital lease obligations and unamortized discounts and deferred financing fees, fair value 0 0
Significant other observable inputs (Level Two)    
Debt Instrument    
Debt, excluding capital lease obligations and unamortized discounts and deferred financing fees, fair value 1,504 1,680
Significant unobservable inputs (Level Three)    
Debt Instrument    
Debt, excluding capital lease obligations and unamortized discounts and deferred financing fees, fair value 392 60
Carrying value    
Debt Instrument    
Debt, excluding capital lease obligations and unamortized discounts and deferred financing fees, fair value 1,965 1,627
Fair value    
Debt Instrument    
Debt, excluding capital lease obligations and unamortized discounts and deferred financing fees, fair value $ 1,896 $ 1,740
v3.20.1
Debt - Interest Rate Locks (Details) - USD ($)
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Derivative Instruments and Hedging Activities Disclosures [Line Items]      
Unrealized gains (losses) on derivative activity, net of tax benefit $ (34,000,000) $ 6,000,000  
Interest Rate Contract      
Derivative Instruments and Hedging Activities Disclosures [Line Items]      
Derivative, notional amount 275,000,000   $ 275,000,000
Derivative liability, current $ 58,000,000    
Derivative liability, noncurrent     $ 24,000,000
v3.20.1
Other Long-Term Liabilities (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Other Liabilities [Abstract]    
Deferred compensation plans funded by rabbi trusts (Note 5) $ 385 $ 450
Income taxes payable 164 147
Self-insurance liabilities (Note 13) 79 80
Deferred income taxes (Note 12) 45 47
Guarantee liabilities (Note 13) 42 46
Other 91 114
Total other long-term liabilities $ 806 $ 884
v3.20.1
Income Taxes (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Tax Credit Carryforward [Line Items]    
Effective income tax rate 25.40% 23.50%
Settlement with Taxing Authority    
Tax Credit Carryforward [Line Items]    
Estimated income tax liability based on taxing authority’s assessment $ 194  
Estimated income tax liability, interest 50  
Amount of unrecognized tax benefits that would affect the tax rate if recognized $ 71  
v3.20.1
Commitments and Contingencies - Commitments and Performance Guarantees Narrative (Details)
1 Months Ended 3 Months Ended
Apr. 30, 2020
USD ($)
Mar. 31, 2020
USD ($)
hotel
Mar. 31, 2020
EUR (€)
hotel
Dec. 31, 2019
USD ($)
Mar. 31, 2019
USD ($)
Dec. 31, 2018
USD ($)
Performance guarantee            
Loss Contingencies            
Remaining maximum exposure   $ 194,000,000        
Guarantor obligations, liability, current carrying value   36,000,000   $ 33,000,000 $ 46,000,000 $ 47,000,000
Performance guarantee | Other long-term liabilities            
Loss Contingencies            
Guarantor obligations, liability, current carrying value   9,000,000   14,000,000    
Performance guarantee | Accrued expenses and other current liabilitiess            
Loss Contingencies            
Guarantor obligations, liability, current carrying value   27,000,000   19,000,000    
Performance test clause guarantee            
Loss Contingencies            
Guarantor obligations, liability, current carrying value   0   0    
The four managed hotels in France | Performance guarantee            
Loss Contingencies            
Remaining maximum exposure   $ 127,000,000 € 115,000,000      
Hotels managed In France | hotel   4 4      
Performance guarantee term   7 years        
Guarantor obligations, liability, current carrying value   $ 21,000,000   $ 20,000,000 $ 36,000,000 $ 36,000,000
Various Business Ventures            
Loss Contingencies            
Commitment to loan or investment   $ 295,000,000        
Scenario, Forecast | The four managed hotels in France | Performance guarantee            
Loss Contingencies            
Additional performance guarantee expense $ 6,000,000          
v3.20.1
Commitments and Contingencies - Schedule of Guarantor Obligations (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Guarantor Obligations    
Amortization of initial guarantee obligation liability into income $ (5) $ (4)
Performance guarantee expense (recovery), net 26 21
Performance guarantee    
Guarantor Obligations    
Beginning balance 33 47
Initial guarantee obligation liability 0 1
Amortization of initial guarantee obligation liability into income (5) (4)
Performance guarantee expense (recovery), net 26 21
Net payments during the period (18) (19)
Ending balance 36 46
Performance guarantee | The four managed hotels in France    
Guarantor Obligations    
Beginning balance 20 36
Initial guarantee obligation liability 0 0
Amortization of initial guarantee obligation liability into income (4) (4)
Performance guarantee expense (recovery), net 20 20
Net payments during the period (15) (16)
Ending balance 21 36
Performance guarantee | Other performance guarantees    
Guarantor Obligations    
Beginning balance 13 11
Initial guarantee obligation liability 0 1
Amortization of initial guarantee obligation liability into income (1) 0
Performance guarantee expense (recovery), net 6 1
Net payments during the period (3) (3)
Ending balance $ 15 $ 10
v3.20.1
Commitments and Contingencies - Schedule of Debt Guarantees (Details) - USD ($)
Mar. 31, 2020
Dec. 31, 2019
Loss Contingencies    
Debt repayment and other guarantees, other long-term liabilities $ 42,000,000 $ 46,000,000
Debt repayment and other guarantees    
Loss Contingencies    
Debt repayment and other guarantees, maximum potential future payments 444,000,000  
Debt repayment and other guarantees, maximum exposure net of recoverability from third parties 279,000,000  
Debt repayment and other guarantees, other long-term liabilities 33,000,000 32,000,000
Debt repayment and other guarantees | Hotel properties in India    
Loss Contingencies    
Debt repayment and other guarantees, maximum potential future payments 159,000,000  
Debt repayment and other guarantees, maximum exposure net of recoverability from third parties 159,000,000  
Debt repayment and other guarantees, other long-term liabilities 3,000,000 5,000,000
Debt repayment and other guarantees | Hotel and residential properties in Brazil    
Loss Contingencies    
Debt repayment and other guarantees, maximum potential future payments 90,000,000  
Debt repayment and other guarantees, maximum exposure net of recoverability from third parties 38,000,000  
Debt repayment and other guarantees, other long-term liabilities 3,000,000 3,000,000
Debt repayment and other guarantees | Hotel Properties In Tennessee    
Loss Contingencies    
Debt repayment and other guarantees, maximum potential future payments 44,000,000  
Debt repayment and other guarantees, maximum exposure net of recoverability from third parties 20,000,000  
Debt repayment and other guarantees, other long-term liabilities 8,000,000 8,000,000
Debt repayment and other guarantees | Hotel Property In Pennsylvania    
Loss Contingencies    
Debt repayment and other guarantees, maximum potential future payments 32,000,000  
Debt repayment and other guarantees, maximum exposure net of recoverability from third parties 11,000,000  
Debt repayment and other guarantees, other long-term liabilities 2,000,000 0
Debt repayment and other guarantees | Hotel properties in California    
Loss Contingencies    
Debt repayment and other guarantees, maximum potential future payments 31,000,000  
Debt repayment and other guarantees, maximum exposure net of recoverability from third parties 12,000,000  
Debt repayment and other guarantees, other long-term liabilities 3,000,000 3,000,000
Debt repayment and other guarantees | Hotel Properties in Massachusetts    
Loss Contingencies    
Debt repayment and other guarantees, maximum potential future payments 27,000,000  
Debt repayment and other guarantees, maximum exposure net of recoverability from third parties 15,000,000  
Debt repayment and other guarantees, other long-term liabilities 5,000,000 6,000,000
Debt repayment and other guarantees | Hotel Properties in Georgia    
Loss Contingencies    
Debt repayment and other guarantees, maximum potential future payments 27,000,000  
Debt repayment and other guarantees, maximum exposure net of recoverability from third parties 13,000,000  
Debt repayment and other guarantees, other long-term liabilities 5,000,000 2,000,000
Debt repayment and other guarantees | Hotel property in Oregon    
Loss Contingencies    
Debt repayment and other guarantees, maximum potential future payments 15,000,000  
Debt repayment and other guarantees, maximum exposure net of recoverability from third parties 6,000,000  
Debt repayment and other guarantees, other long-term liabilities 2,000,000 3,000,000
Debt repayment and other guarantees | Other    
Loss Contingencies    
Debt repayment and other guarantees, maximum potential future payments 19,000,000  
Debt repayment and other guarantees, maximum exposure net of recoverability from third parties 5,000,000  
Debt repayment and other guarantees, other long-term liabilities 2,000,000 $ 2,000,000
Debt repayment and other guarantees | Joint venture | Hotel properties in India    
Loss Contingencies    
Debt repayment and other guarantees, maximum exposure net of recoverability from third parties $ 80,000,000  
Debt repayment and other guarantees, equity method investment, ownership percentage 50.00%  
Completion Guarantee | Debt repayment and other guarantees    
Loss Contingencies    
Debt repayment and other guarantees, maximum potential future payments $ 6,000,000  
Construction Loans | Debt repayment and other guarantees    
Loss Contingencies    
Debt repayment and other guarantees, maximum exposure net of recoverability from third parties $ 0  
v3.20.1
Commitments and Contingencies - Guarantee Liabilities Fair Value Narrative (Details) - USD ($)
$ in Millions
Mar. 31, 2020
Dec. 31, 2019
Commitments and Contingencies Disclosure [Abstract]    
Guarantees, fair value disclosure $ 53 $ 62
v3.20.1
Commitments and Contingencies - Insurance, Collective Bargaining Agreements, Surety Bonds, and Letters of Credit, and Other Narrative (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Loss Contingencies    
Self insurance reserve, current $ 39 $ 41
Self-insurance reserve, noncurrent 79 $ 80
Surety bonds 47  
Maximum    
Loss Contingencies    
Maximum exposure of possible loss 18  
Letter of credit    
Loss Contingencies    
Letters of credit outstanding, amount 254  
Letters of credit outstanding, reduction to available capacity $ 1  
Various US    
Loss Contingencies    
Multiemployer plans, collective-bargaining arrangement, percentage of participants 22.00%  
v3.20.1
Equity - Accumulated Other Comprehensive Loss (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Total Equity    
Balance, beginning of period $ 3,967 $ 3,677
Balance, end of period 3,708 3,628
Foreign currency translation adjustments    
Total Equity    
Balance, beginning of period (183) (191)
Current period other comprehensive income (loss) before reclassification (51) (6)
Amount reclassified from accumulated other comprehensive loss 0 0
Balance, end of period (234) (197)
Unrecognized gains on AFS debt securities    
Total Equity    
Balance, beginning of period 1  
Current period other comprehensive income (loss) before reclassification 0  
Amount reclassified from accumulated other comprehensive loss 0  
Balance, end of period 1  
Unrecognized pension cost    
Total Equity    
Balance, beginning of period (9) (5)
Current period other comprehensive income (loss) before reclassification 0 0
Amount reclassified from accumulated other comprehensive loss 0 0
Balance, end of period (9) (5)
Unrealized losses on derivative instruments    
Total Equity    
Balance, beginning of period (18) (4)
Current period other comprehensive income (loss) before reclassification (25) (4)
Amount reclassified from accumulated other comprehensive loss 0 0
Balance, end of period (43) (8)
Accumulated other comprehensive loss    
Total Equity    
Balance, beginning of period (209) (200)
Current period other comprehensive income (loss) before reclassification (76) (10)
Amount reclassified from accumulated other comprehensive loss 0 0
Balance, end of period $ (285) $ (210)
v3.20.1
Equity - Share Repurchase (Details) - USD ($)
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Dec. 31, 2018
Share Repurchase        
Stock repurchase program, authorized amount     $ 750,000,000 $ 750,000,000
Stock repurchased during period (in shares) 827,643 1,452,858    
Stock repurchased and retired during period, excluding insignificant expenses $ 69,000,000 $ 102,000,000    
Percent of stock outstanding repurchased during period 1.00% 1.00%    
Stock repurchase program, remaining authorized repurchase amount $ 928,000,000      
Weighted Average        
Share Repurchase        
Stock repurchased and retired during period (in dollars per share) $ 84.08 $ 70.22    
v3.20.1
Equity - Dividend (Details) - USD ($)
$ / shares in Units, $ in Millions
3 Months Ended
Mar. 09, 2020
Feb. 13, 2020
Mar. 11, 2019
Feb. 13, 2019
Mar. 31, 2020
Mar. 31, 2019
Class of Stock [Line Items]            
Cash dividends         $ 20 $ 20
Cash dividend (in dollars per share) $ 0.20   $ 0.19   $ 0.20 $ 0.19
Cash dividend declared (in dollars per share)   $ 0.2   $ 0.19    
Common Class A            
Class of Stock [Line Items]            
Cash dividends         $ 7 $ 7
Common Class B            
Class of Stock [Line Items]            
Cash dividends         $ 13 $ 13
v3.20.1
Stock-Based Compensation - Compensation Expense Related to Long-Term Incentive Plan (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Share-based Compensation Arrangement by Share-based Payment Award    
Compensation expense $ 15 $ 20
SARs    
Share-based Compensation Arrangement by Share-based Payment Award    
Compensation expense 10 10
RSUs    
Share-based Compensation Arrangement by Share-based Payment Award    
Compensation expense 10 9
PSUs    
Share-based Compensation Arrangement by Share-based Payment Award    
Compensation expense $ (5) $ 1
v3.20.1
Stock-Based Compensation - Narrative (Details) - USD ($)
$ / shares in Units, $ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
SARs and RSUs    
Share-based Compensation Arrangement by Share-based Payment Award    
Amortization period, deferred compensation expense 3 years  
SARs    
Share-based Compensation Arrangement by Share-based Payment Award    
Grants in period (in shares) 1,250,434 643,989
Grants in period, weighted-average fair value at grant date (in dollars per share) $ 8.88 $ 17.11
Total unearned compensation $ 3  
RSUs    
Share-based Compensation Arrangement by Share-based Payment Award    
Grants in period (in shares) 519,730 332,102
Grants in period, weighted-average fair value at grant date (in dollars per share) $ 48.66 $ 71.65
Total unearned compensation $ 21  
Performance Shares (PSUs)    
Share-based Compensation Arrangement by Share-based Payment Award    
Grants in period (in shares) 0 0
Total unearned compensation $ 3  
Amortization period, deferred compensation expense 2 years  
v3.20.1
Related-Party Transactions - Legal Services (Details) - Family member of management - Related party legal services - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Related Party Transaction      
Legal services $ 2 $ 1  
Due to (from) related parties $ 2   $ 2
v3.20.1
Related-Party Transactions - Equity Method Investments (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Dec. 31, 2019
Minimum      
Related Party Transaction      
Equity method investment, ownership percentage 24.00%    
Maximum      
Related Party Transaction      
Equity method investment, ownership percentage 50.00%    
Equity method investee      
Related Party Transaction      
Management, franchise, and other fees $ 3 $ 5  
Guarantee fees 1 $ 1  
Due (to) from related parties $ 15   $ 17
v3.20.1
Segment Information - Summarized Consolidated Financial Information by Segment (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Segment Reporting Information    
Total revenues $ 993 $ 1,241
Adjusted EBITDA 86 187
Depreciation and amortization 80 80
Owned and leased hotels    
Segment Reporting Information    
Total revenues 323 470
Other revenues    
Segment Reporting Information    
Total revenues 35 45
Management, franchise, and other fees    
Segment Reporting Information    
Total revenues 108 141
Amortization of management and franchise agreement assets constituting payments to customers    
Segment Reporting Information    
Total revenues (6) (5)
Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Segment Reporting Information    
Total revenues 533 590
Operating segments | Owned and leased hotels    
Segment Reporting Information    
Total revenues 330 477
Adjusted EBITDA 34 103
Depreciation and amortization 63 64
Operating segments | Owned and leased hotels | Owned and leased hotels    
Segment Reporting Information    
Total revenues 330 477
Operating segments | Owned and leased hotels | Other revenues    
Segment Reporting Information    
Total revenues 0 0
Operating segments | Owned and leased hotels | Management, franchise, and other fees    
Segment Reporting Information    
Total revenues 0 0
Operating segments | Owned and leased hotels | Amortization of management and franchise agreement assets constituting payments to customers    
Segment Reporting Information    
Total revenues 0 0
Operating segments | Owned and leased hotels | Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Segment Reporting Information    
Total revenues 0 0
Operating segments | Americas management and franchising    
Segment Reporting Information    
Total revenues 591 684
Adjusted EBITDA 68 93
Depreciation and amortization 5 6
Operating segments | Americas management and franchising | Owned and leased hotels    
Segment Reporting Information    
Total revenues 0 0
Operating segments | Americas management and franchising | Other revenues    
Segment Reporting Information    
Total revenues 27 36
Operating segments | Americas management and franchising | Management, franchise, and other fees    
Segment Reporting Information    
Total revenues 84 104
Operating segments | Americas management and franchising | Amortization of management and franchise agreement assets constituting payments to customers    
Segment Reporting Information    
Total revenues (4) (4)
Operating segments | Americas management and franchising | Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Segment Reporting Information    
Total revenues 484 548
Operating segments | ASPAC management and franchising    
Segment Reporting Information    
Total revenues 45 56
Adjusted EBITDA 8 20
Depreciation and amortization 1 1
Operating segments | ASPAC management and franchising | Owned and leased hotels    
Segment Reporting Information    
Total revenues 0 0
Operating segments | ASPAC management and franchising | Other revenues    
Segment Reporting Information    
Total revenues 0 0
Operating segments | ASPAC management and franchising | Management, franchise, and other fees    
Segment Reporting Information    
Total revenues 19 32
Operating segments | ASPAC management and franchising | Amortization of management and franchise agreement assets constituting payments to customers    
Segment Reporting Information    
Total revenues (1) 0
Operating segments | ASPAC management and franchising | Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Segment Reporting Information    
Total revenues 27 24
Operating segments | EAME/SW Asia management and franchising    
Segment Reporting Information    
Total revenues 29 34
Adjusted EBITDA 1 10
Depreciation and amortization 0 0
Operating segments | EAME/SW Asia management and franchising | Owned and leased hotels    
Segment Reporting Information    
Total revenues 0 0
Operating segments | EAME/SW Asia management and franchising | Other revenues    
Segment Reporting Information    
Total revenues 0 0
Operating segments | EAME/SW Asia management and franchising | Management, franchise, and other fees    
Segment Reporting Information    
Total revenues 10 18
Operating segments | EAME/SW Asia management and franchising | Amortization of management and franchise agreement assets constituting payments to customers    
Segment Reporting Information    
Total revenues (1) (1)
Operating segments | EAME/SW Asia management and franchising | Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Segment Reporting Information    
Total revenues 20 17
Eliminations    
Segment Reporting Information    
Total revenues (18) (26)
Adjusted EBITDA 2 1
Eliminations | Owned and leased hotels    
Segment Reporting Information    
Total revenues (7) (7)
Eliminations | Other revenues    
Segment Reporting Information    
Total revenues 0 0
Eliminations | Management, franchise, and other fees    
Segment Reporting Information    
Total revenues (11) (19)
Eliminations | Amortization of management and franchise agreement assets constituting payments to customers    
Segment Reporting Information    
Total revenues 0 0
Eliminations | Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Segment Reporting Information    
Total revenues 0 0
Eliminations | Owned and leased hotels    
Segment Reporting Information    
Total revenues 7 7
Eliminations | Americas management and franchising    
Segment Reporting Information    
Total revenues 10 17
Eliminations | ASPAC management and franchising    
Segment Reporting Information    
Total revenues 0 0
Eliminations | EAME/SW Asia management and franchising    
Segment Reporting Information    
Total revenues 1 2
Eliminations | Corporate and other    
Segment Reporting Information    
Total revenues 0 0
Corporate and other    
Segment Reporting Information    
Total revenues 14 15
Adjusted EBITDA (27) (40)
Depreciation and amortization 11 9
Corporate and other | Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Segment Reporting Information    
Total revenues $ 2 $ 1
v3.20.1
Segment Information - Reconciliation of Net Income attributable to Hyatt Hotels Corporation to EBITDA and a Reconciliation of EBITDA to Consolidated Adjusted EBITDA (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Segment Reporting Information    
Net income (loss) attributable to Hyatt Hotels Corporation $ (103) $ 63
Interest expense 17 19
(Benefit) provision for income taxes (35) 20
Depreciation and amortization 80 80
EBITDA (41) 182
Revenues (993) (1,241)
Equity losses from unconsolidated hospitality ventures 2 3
Stock-based compensation expense 15 20
Gains on sales of real estate (8) (1)
Asset impairments 3 3
Other (income) loss, net 81 (51)
Pro rata share of unconsolidated owned and leased hospitality ventures Adjusted EBITDA 6 11
Adjusted EBITDA 86 187
Contra revenue    
Segment Reporting Information    
Revenues 6 5
Revenues for the reimbursement of costs incurred on behalf of managed and franchised properties    
Segment Reporting Information    
Revenues (533) (590)
Costs incurred on behalf of managed and franchised properties    
Segment Reporting Information    
Costs incurred on behalf of managed and franchised properties $ 555 $ 605
v3.20.1
Earnings (Losses) Per Share - Schedule of the Calculation of Basic and Diluted Earnings Per Share (Details) - USD ($)
$ / shares in Units, $ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Numerator:    
Net income (loss) $ (103) $ 63
Net income (loss) attributable to noncontrolling interests 0 0
NET INCOME (LOSS) ATTRIBUTABLE TO HYATT HOTELS CORPORATION $ (103) $ 63
Denominator:    
Basic weighted-average shares outstanding (in shares) 101,402,348 105,976,163
Share-based compensation (in shares) 0 1,543,020
Diluted weighted-average shares outstanding (in shares) 101,402,348 107,519,183
Basic Earnings (Losses) Per Share:    
Net income (in dollars per share) $ (1.02) $ 0.60
Net income and accretion attributable to noncontrolling interests (in dollars per share) 0 0
Net income attributable to Hyatt Hotels Corporation (in dollars per share) (1.02) 0.60
Diluted Earnings (Losses) Per Share:    
Net income (in dollars per share) (1.02) 0.59
Net income and accretion attributable to noncontrolling interests (in dollars per share) 0 0
Net income attributable to Hyatt Hotels Corporation (in dollars per share) $ (1.02) $ 0.59
v3.20.1
Earnings (Losses) Per Share - Anti-dilutive Shares Issued (Details) - shares
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
SARs    
Antidilutive Securities Excluded from Computation of Earnings Per Share    
Antidilutive securities excluded from computation of earnings per share (in shares) 1,058,600 1,400
RSUs    
Antidilutive Securities Excluded from Computation of Earnings Per Share    
Antidilutive securities excluded from computation of earnings per share (in shares) 470,500 200
v3.20.1
Other Income (Loss), Net (Details) - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Mar. 31, 2019
Other Income and Expenses [Abstract]    
Unrealized gains (losses), net (Note 5) $ (79) $ 12
Performance guarantee expense, net (Note 13) (26) (21)
Release and amortization of debt repayment guarantee liability 0 17
Release of contingent consideration liability 0 25
Performance guarantee liability amortization (Note 13) 5 4
Depreciation recovery 6 6
Interest income 11 6
Other, net 2 2
Other income (loss), net (81) 51
Business Acquisition, Contingent Consideration [Line Items]    
Release of contingent consideration liability 0 (25)
Release and amortization of debt repayment guarantee liability $ 0 17
Two Roads Hospitality LLC    
Other Income and Expenses [Abstract]    
Release of contingent consideration liability   25
Business Acquisition, Contingent Consideration [Line Items]    
Release of contingent consideration liability   (25)
Hotel Property in Washington    
Other Income and Expenses [Abstract]    
Release and amortization of debt repayment guarantee liability   15
Business Acquisition, Contingent Consideration [Line Items]    
Release and amortization of debt repayment guarantee liability   $ 15
v3.20.1
Subsequent Event (Details) - USD ($)
Apr. 21, 2020
Mar. 31, 2020
Dec. 31, 2019
Subsequent Event | Senior Notes | 2025 Notes      
Subsequent Event [Line Items]      
Long-term debt, fair value $ 450,000,000    
Debt instrument, stated percent 5.375%    
Subsequent Event | Senior Notes | 2030 Notes      
Subsequent Event [Line Items]      
Long-term debt, fair value $ 450,000,000    
Debt instrument, stated percent 5.75%    
Subsequent Event | Senior Notes | 2025 Notes and 2030 Notes [Member]      
Subsequent Event [Line Items]      
Long-term debt $ 890,000,000    
Interest Rate Contract      
Subsequent Event [Line Items]      
Derivative, notional amount   $ 275,000,000 $ 275,000,000
Interest Rate Contract | Subsequent Event      
Subsequent Event [Line Items]      
Derivative, notional amount 275,000,000    
Derivative, notional amount, settled value $ 61,000,000    
v3.20.1
Label Element Value
Restricted Cash and Cash Equivalents, Noncurrent us-gaap_RestrictedCashAndCashEquivalentsNoncurrent $ 20,000,000
Restricted Cash and Cash Equivalents, Noncurrent us-gaap_RestrictedCashAndCashEquivalentsNoncurrent $ 20,000,000
[1] Restricted cash generally represents sales proceeds pursuant to like-kind exchanges, debt service on bonds, escrow deposits, and other arrangements.