Q2 HOLDINGS, INC., 10-Q filed on 11/7/2019
Quarterly Report
v3.19.3
Cover Page - shares
9 Months Ended
Sep. 30, 2019
Oct. 31, 2019
Cover page.    
Document Type 10-Q  
Document Quarterly Report true  
Document Period End Date Sep. 30, 2019  
Document Transition Report false  
Entity File Number 001-36350  
Entity Registrant Name Q2 Holdings, Inc.  
Entity Incorporation, State or Country Code DE  
Entity Tax Identification Number 20-2706637  
Entity Address, Address Line One 13785 Research Blvd.,  
Entity Address, Address Line Two Suite 150  
Entity Address, City or Town Austin,  
Entity Address, State or Province TX  
Entity Address, Postal Zip Code 78750  
City Area Code 512  
Local Phone Number 275-0072  
Title of 12(b) Security Common Stock, $0.0001 par value  
Trading Symbol QTWO  
Security Exchange Name NYSE  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Large Accelerated Filer  
Smaller Reporting Company false  
Emerging Growth Company false  
Entity Shell Company false  
Entity Common Stock Shares Outstanding   48,155,730
Entity Central Index Key 0001410384  
Current Fiscal Year End Date --12-31  
Amendment Flag false  
Document Fiscal Year Focus 2019  
Document Fiscal Period Focus Q3  
v3.19.3
Condensed Consolidated Balance Sheets - USD ($)
$ in Thousands
Sep. 30, 2019
Dec. 31, 2018
Current assets:    
Cash and cash equivalents $ 601,156 $ 108,341
Restricted cash 2,152 1,815
Investments 35,696 68,979
Accounts receivable, net 24,349 19,668
Contract assets, current portion 826 598
Prepaid expenses and other current assets 6,114 3,983
Deferred solution and other costs, current portion 13,902 10,501
Deferred implementation costs, current portion 4,638 4,427
Total current assets 688,833 218,312
Property and equipment, net 39,917 34,994
Right of use assets 29,159  
Deferred solution and other costs, net of current portion 25,384 16,761
Deferred implementation costs, net of current portion 14,884 9,948
Intangible assets, net 54,167 63,296
Goodwill 107,857 107,907
Contract assets, net of current portion 13,981 10,272
Other long-term assets 3,502 2,230
Total assets 977,684 463,720
Current liabilities:    
Accounts payable 8,612 9,169
Accrued liabilities 12,358 9,329
Accrued compensation 35,689 12,652
Deferred revenues, current portion 52,047 42,531
Lease liabilities, current portion 7,472  
Total current liabilities 116,178 73,681
Convertible notes, net of current portion 419,326 182,723
Deferred revenues, net of current portion 25,391 23,063
Deferred rent, net of current portion 0 8,151
Lease liabilities, net of current portion 30,309  
Other long-term liabilities 4,639 17,202
Total liabilities 595,843 304,820
Commitments and contingencies (Note 7)
Stockholders' equity:    
Preferred stock: $0.0001 par value; 5,000 shares authorized; no shares issued or outstanding as of September 30, 2019 and December 31, 2018 0 0
Common stock: $0.0001 par value; 150,000 shares authorized; 48,110 issued and outstanding as of September 30, 2019 and 43,535 shares issued and outstanding as of December 31, 2018 5 4
Additional paid-in capital 609,327 331,355
Accumulated other comprehensive income/(loss) 142 (37)
Accumulated deficit (227,633) (172,422)
Total stockholders' equity 381,841 158,900
Total liabilities and stockholders' equity $ 977,684 $ 463,720
v3.19.3
Condensed Consolidated Balance Sheets (Parenthetical) - $ / shares
Sep. 30, 2019
Dec. 31, 2018
Statement of Financial Position [Abstract]    
Preferred stock, par value (in dollars per share) $ 0.0001 $ 0.0001
Preferred stock, shares authorized (in shares) 5,000,000 5,000,000
Preferred stock, shares issued (in shares) 0 0
Preferred stock, shares outstanding (in shares) 0 0
Common stock, par value (in dollars per share) $ 0.0001 $ 0.0001
Common stock, shares authorized (in shares) 150,000,000 150,000,000
Common stock, shares issued (in shares) 48,110,000 43,535,000
Common stock, shares outstanding (in shares) 48,110,000 43,535,000
v3.19.3
Condensed Consolidated Statements of Comprehensive Loss - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Income Statement [Abstract]        
Revenues $ 79,702 $ 60,541 $ 228,644 $ 173,923
Cost of revenues [1] 40,447 30,140 117,683 86,420
Gross profit 39,255 30,401 110,961 87,503
Operating expenses:        
Sales and marketing [1] 15,700 11,467 47,371 34,541
Research and development [1] 19,617 12,904 56,392 35,817
General and administrative [1] 13,418 11,237 41,357 32,331
Acquisition related costs 2,758 1,811 7,453 2,325
Amortization of acquired intangibles 912 251 3,032 987
Unoccupied lease charges 244 0 244 658
Total operating expenses 52,649 37,670 155,849 106,659
Loss from operations (13,394) (7,269) (44,888) (19,156)
Other income (expense):        
Interest and other income 1,315 1,025 2,978 1,979
Interest and other expense (6,521) (2,902) (13,608) (6,984)
Total other income (expense), net (5,206) (1,877) (10,630) (5,005)
Loss before income taxes (18,600) (9,146) (55,518) (24,161)
Benefit from income taxes 31 287 307 627
Net loss (18,569) (8,859) (55,211) (23,534)
Other comprehensive loss:        
Unrealized gain on available-for-sale investments 37 78 247 56
Foreign currency translation adjustment (59) 0 (68) 0
Comprehensive loss $ (18,591) $ (8,781) $ (55,032) $ (23,478)
Net loss per common share, basic and diluted (usd per share) $ (0.39) $ (0.21) $ (1.21) $ (0.55)
Weighted average common shares outstanding:        
Basic and diluted (in shares) 47,782 42,993 45,519 42,597
[1]
Includes stock-based compensation expenses as follows:
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2019
 
2018
 
2019
 
2018
Cost of revenues
 
$
1,478

 
$
1,240

 
$
4,454

 
$
3,320

Sales and marketing
 
2,060

 
1,474

 
5,462

 
4,128

Research and development
 
2,598

 
1,758

 
7,083

 
4,680

General and administrative
 
3,934

 
3,026

 
11,536

 
8,469

Total stock-based compensation expenses
 
$
10,070

 
$
7,498

 
$
28,535

 
$
20,597

v3.19.3
Condensed Consolidated Statements of Comprehensive Loss (Parenthetical) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Total stock-based compensation expenses $ 10,070 $ 7,498 $ 28,535 $ 20,597
Cost of revenues        
Total stock-based compensation expenses 1,478 1,240 4,454 3,320
Sales and marketing        
Total stock-based compensation expenses 2,060 1,474 5,462 4,128
Research and development        
Total stock-based compensation expenses 2,598 1,758 7,083 4,680
General and administrative        
Total stock-based compensation expenses $ 3,934 $ 3,026 $ 11,536 $ 8,469
v3.19.3
Condensed Consolidated Statements of Changes in Stockholders' Equity - USD ($)
shares in Thousands, $ in Thousands
Total
Common Stock
Treasury Stock
Additional Paid-In Capital
Accumulated Other Comprehensive Income/(Loss)
Accumulated Deficit
Common stock, beginning balance (in shares) at Dec. 31, 2017   41,967        
Beginning balance at Dec. 31, 2017 $ 106,622 $ 4 $ (855) $ 259,726 $ (139) $ (152,114)
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Stock-based compensation expense 6,165     6,165    
Exercise of stock options (in shares)   268        
Exercise of stock options 2,761     2,761    
Shares acquired to settle the exercise of stock options (in shares)   (1)        
Shares acquired to settle the exercise of stock options (62)   (62)      
Shares issued for the vesting of restricted stock awards (in shares)   171        
Shares issued for the vesting of restricted stock awards 0          
Retirement of treasury stock 0   917 (164)   (753)
Equity component of convertible senior notes, less issuance costs 48,919     48,919    
Purchase of convertible notes bond hedge (41,699)     (41,699)    
Issuance of warrants 22,379     22,379    
Other comprehensive income (loss) (24)       (24)  
Net loss (6,048)         (6,048)
Common stock, ending balance (in shares) at Mar. 31, 2018   42,405        
Ending balance at Mar. 31, 2018 154,855 $ 4 0 298,087 (163) (143,073)
Common stock, beginning balance (in shares) at Dec. 31, 2017   41,967        
Beginning balance at Dec. 31, 2017 106,622 $ 4 (855) 259,726 (139) (152,114)
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Net loss (23,534)          
Common stock, ending balance (in shares) at Sep. 30, 2018   43,337        
Ending balance at Sep. 30, 2018 159,989 $ 4 0 320,627 (83) (160,559)
Common stock, beginning balance (in shares) at Mar. 31, 2018   42,405        
Beginning balance at Mar. 31, 2018 154,855 $ 4 0 298,087 (163) (143,073)
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Stock-based compensation expense 7,087     7,087    
Exercise of stock options (in shares)   386        
Exercise of stock options 5,023     5,023    
Shares acquired to settle the exercise of stock options (in shares)   (1)        
Shares acquired to settle the exercise of stock options (34)     (34)    
Shares issued for the vesting of restricted stock awards (in shares)   60        
Shares issued for the vesting of restricted stock awards 0          
Other comprehensive income (loss) 2       2  
Net loss (8,627)         (8,627)
Common stock, ending balance (in shares) at Jun. 30, 2018   42,850        
Ending balance at Jun. 30, 2018 158,306 $ 4 0 310,163 (161) (151,700)
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Stock-based compensation expense 7,596     7,596    
Exercise of stock options (in shares)   236        
Exercise of stock options 3,167     3,167    
Shares acquired to settle the exercise of stock options (in shares)   (5)        
Shares acquired to settle the exercise of stock options (299)     (299)    
Shares issued for the vesting of restricted stock awards (in shares)   256        
Shares issued for the vesting of restricted stock awards 0          
Other comprehensive income (loss) 78       78  
Net loss (8,859)         (8,859)
Common stock, ending balance (in shares) at Sep. 30, 2018   43,337        
Ending balance at Sep. 30, 2018 $ 159,989 $ 4 0 320,627 (83) (160,559)
Common stock, beginning balance (in shares) at Dec. 31, 2018 43,535 43,535        
Beginning balance at Dec. 31, 2018 $ 158,900 $ 4 0 331,355 (37) (172,422)
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Stock-based compensation expense 9,154     9,154    
Exercise of stock options (in shares)   272        
Exercise of stock options 3,741     3,741    
Shares acquired to settle the exercise of stock options (in shares)   (3)        
Shares acquired to settle the exercise of stock options (217)     (217)    
Shares issued for the vesting of restricted stock awards (in shares)   312        
Shares issued for the vesting of restricted stock awards 0          
Other comprehensive income (loss) 126       126  
Net loss (19,311)         (19,311)
Common stock, ending balance (in shares) at Mar. 31, 2019   44,116        
Ending balance at Mar. 31, 2019 $ 152,393 $ 4 0 344,033 89 (191,733)
Common stock, beginning balance (in shares) at Dec. 31, 2018 43,535 43,535        
Beginning balance at Dec. 31, 2018 $ 158,900 $ 4 0 331,355 (37) (172,422)
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Net loss $ (55,211)          
Common stock, ending balance (in shares) at Sep. 30, 2019 48,110 48,110        
Ending balance at Sep. 30, 2019 $ 381,841 $ 5 0 609,327 142 (227,633)
Common stock, beginning balance (in shares) at Mar. 31, 2019   44,116        
Beginning balance at Mar. 31, 2019 152,393 $ 4 0 344,033 89 (191,733)
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Stock-based compensation expense 9,886     9,886    
Exercise of stock options (in shares)   360        
Exercise of stock options 5,147     5,147    
Shares acquired to settle the exercise of stock options (in shares)   (3)        
Shares acquired to settle the exercise of stock options (250)     (250)    
Shares issued for the vesting of restricted stock awards (in shares)   63        
Shares issued for the vesting of restricted stock awards 0          
Proceeds from issuance of common stock, net of issuance costs (in shares)   3,034        
Proceeds from issuance of common stock, net of issuance costs 195,187 $ 1   195,186    
Equity component of convertible senior notes, less issuance costs 81,520     81,520    
Purchase of capped call transactions (40,765)     (40,765)    
Other comprehensive income (loss) 75       75  
Net loss (17,331)         (17,331)
Common stock, ending balance (in shares) at Jun. 30, 2019   47,570        
Ending balance at Jun. 30, 2019 385,862 $ 5 0 594,757 164 (209,064)
Increase (Decrease) in Stockholders' Equity [Roll Forward]            
Stock-based compensation expense 10,336     10,336    
Exercise of stock options (in shares)   250        
Exercise of stock options 4,214     4,214    
Shares acquired to settle the exercise of stock options (in shares)   (2)        
Shares acquired to settle the exercise of stock options (113)     (113)    
Shares issued for the vesting of restricted stock awards (in shares)   292        
Shares issued for the vesting of restricted stock awards 0          
Proceeds from issuance of common stock, net of issuance costs (in shares)   0        
Proceeds from issuance of common stock, net of issuance costs 103 $ 0   103    
Equity component of convertible senior notes, less issuance costs 30     30    
Other comprehensive income (loss) (22)       (22)  
Net loss $ (18,569)         (18,569)
Common stock, ending balance (in shares) at Sep. 30, 2019 48,110 48,110        
Ending balance at Sep. 30, 2019 $ 381,841 $ 5 $ 0 $ 609,327 $ 142 $ (227,633)
v3.19.3
Condensed Consolidated Statements of Cash Flows - USD ($)
$ in Thousands
9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Cash flows from operating activities:    
Net loss $ (55,211) $ (23,534)
Adjustments to reconcile net loss to net cash used in operating activities:    
Amortization of deferred implementation, solution and other costs 9,670 6,234
Depreciation and amortization 17,728 11,441
Amortization of debt issuance costs 1,004 587
Amortization of debt discount 10,150 5,370
Amortization of premiums on investments 124 2
Stock-based compensation expenses 29,376 20,597
Deferred income taxes (341) (429)
Allowance for sales credits 141 113
Loss on disposal of long-lived assets 266 0
Unoccupied lease charges 244 658
Changes in operating assets and liabilities:    
Accounts receivable, net (4,822) (10,031)
Prepaid expenses and other current assets (1,922) (1,820)
Deferred solution and other costs (16,412) (7,256)
Deferred implementation costs (10,428) (4,958)
Contract assets (3,937) (3,775)
Other long-term assets 4,357 (541)
Accounts payable (72) 645
Accrued liabilities 8,874 291
Deferred revenues 11,844 3,536
Deferred rent and other long-term liabilities (1,961) (990)
Net cash used in operating activities (1,328) (3,860)
Cash flows from investing activities:    
Purchases of investments (27,330) (75,715)
Maturities of investments 60,735 31,217
Purchases of property and equipment (12,490) (12,174)
Business combinations and asset acquisitions, net of cash acquired 0 (150)
Purchases of intangible assets (288) (46)
Net cash provided by (used in) investing activities 20,627 (56,868)
Cash flows from financing activities:    
Proceeds from issuance of common stock, net of issuance costs 195,289 0
Proceeds from issuance of convertible notes, net of issuance costs 307,016 223,167
Purchases of capped call transactions (40,765) 0
Purchase of convertible notes bond hedge 0 (41,699)
Proceeds from issuance of warrants 0 22,379
Proceeds from exercise of stock options to purchase common stock 12,313 10,699
Net cash provided by financing activities 473,853 214,546
Net increase in cash, cash equivalents, and restricted cash 493,152 153,818
Cash, cash equivalents, and restricted cash, beginning of period 110,156 60,276
Cash, cash equivalents, and restricted cash, end of period 603,308 214,094
Supplemental disclosures of cash flow information:    
Cash paid for taxes 389 130
Cash paid for interest 1,726 810
Supplemental disclosure of non-cash investing and financing activities:    
Data center assets acquired under deferred payment arrangements or financing arrangements 2,040 0
Shares acquired to settle the exercise of stock options $ (580) $ (395)
v3.19.3
Organization and Description of Business
9 Months Ended
Sep. 30, 2019
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Organization and Description of Business Organization and Description of Business
Q2 Holdings, Inc. and its wholly-owned subsidiaries, collectively the Company, is a leading provider of secure, cloud-based digital solutions that transform the ways in which traditional and emerging financial services providers engage with account holders and end users, or End Users. The Company sells its solutions to regional and community financial institutions, alternative finance and leasing companies, and financial technology companies. The Company's solutions enable customers to deliver robust suites of digital banking, lending, leasing, and banking as a service, or BaaS, services that make it possible for account holders and End Users to transact and engage anytime, anywhere and on any device. The Company delivers its solutions to the substantial majority of its customers using a software-as-a-service, or SaaS, model under which its customers pay subscription fees for the use of the Company's solutions. The Company was incorporated in Delaware in March 2005 and is a holding company that owns 100% of the outstanding capital stock of Q2 Software, Inc. The Company's headquarters are located in Austin, Texas.
v3.19.3
Summary of Significant Accounting Policies
9 Months Ended
Sep. 30, 2019
Accounting Policies [Abstract]  
Summary of Significant Accounting Policies Summary of Significant Accounting Policies
Basis of Presentation and Principles of Consolidation
These interim unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States, or GAAP, and Securities and Exchange Commission, or SEC, requirements for interim financial statements. The interim unaudited condensed consolidated financial statements include the accounts of Q2 Holdings, Inc. and its direct and indirect wholly-owned subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation.
In the Company's opinion, the accompanying interim unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements and include all adjustments, consisting of normal, recurring adjustments, necessary for a fair presentation. Certain information and disclosures normally included in the notes to the annual consolidated financial statements prepared in accordance with GAAP have been omitted from these interim unaudited condensed consolidated financial statements pursuant to the rules and regulations of the SEC. Accordingly, these interim unaudited condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and the accompanying notes for the fiscal year ended December 31, 2018, which are included in the Company's Annual Report on Form 10-K, filed with the SEC on February 19, 2019. The results of operations for the three and nine months ended September 30, 2019 are not necessarily indicative of the results to be expected for the year ending December 31, 2019 or for any other period.
Use of Estimates
The preparation of the accompanying interim unaudited condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the interim unaudited condensed consolidated financial statements, and the reported amounts of revenues and expenses. Significant items subject to such estimates include revenue recognition including determining the nature and timing of satisfaction of performance obligations, variable consideration, standalone selling price, and other revenue items requiring significant judgment; stock-based compensation; the carrying value of goodwill; the fair value of acquired intangibles; the capitalization of software development costs; the useful lives of property and equipment and long-lived intangible assets; fair value of contingent consideration; fair value of the conversion features of convertible notes; and income taxes. In accordance with GAAP, management bases its estimates on historical experience and on various other assumptions that management believes are reasonable under the circumstances. Management regularly evaluates its estimates and assumptions using historical experience and other factors; however, actual results could differ significantly from those estimates.
Cash and Cash Equivalents
The Company considers all highly liquid investments acquired with an original maturity of ninety days or less at the date of purchase to be cash equivalents. Cash equivalents are stated at cost or fair value based on the underlying security.
Restricted Cash
Restricted cash consists of deposits held as collateral for the Company's secured letters of credit or bank guarantee issued in place of the security deposit for the Company's corporate headquarters and various other leases.
Investments
Investments consist primarily of U.S. government agency bonds, corporate bonds, commercial paper, certificates of deposit and money market funds. All investments are considered available for sale and are carried at fair value.
Concentration of Credit Risk
Financial instruments that potentially subject the Company to concentrations of credit risk consist of cash and cash equivalents, restricted cash, investments and accounts receivable. The Company's cash and cash equivalents, restricted cash and investments are placed with high credit quality financial institutions and issuers, and at times may exceed federally-insured limits. The Company has not experienced any loss relating to cash and cash equivalents or restricted cash in these accounts. The Company provides credit, in the normal course of business, to a number of its customers. The Company performs periodic credit evaluations of its customers' financial condition and generally does not require collateral. No individual customer accounted for 10% or more of revenues for each of the three and nine months ended September 30, 2019 and 2018. No individual customer accounted for 10% or more of accounts receivable, net, as of September 30, 2019 and December 31, 2018.
Contract Balances
The timing of revenue recognition, billings and cash collections can result in billed accounts receivable, unbilled receivables, or contract assets, and deferred revenues, or contract liabilities. Billings scheduled to occur after the performance obligation has been satisfied and revenue recognition has occurred result in contract assets. Contract assets that are expected to be billed during the succeeding twelve-month period are recorded in contract assets, current portion, and the remaining portion is recorded in contract assets, net of current portion on the accompanying condensed consolidated balance sheets at the end of each reporting period. A contract liability results when the Company receives prepayments or deposits from customers in advance for implementation, maintenance and other services, as well as initial subscription fees. Customer prepayments are generally applied against invoices issued to customers when services are performed and billed. The Company recognizes contract liabilities as revenues when the services are performed, and the corresponding revenue recognition criteria are met. Contract liabilities that are expected to be recognized as revenues during the succeeding twelve-month period are recorded in deferred revenues, current portion, and the remaining portion is recorded in deferred revenue, net of current portion, on the accompanying condensed consolidated balance sheets at the end of each reporting period.
Accounts Receivable
Accounts receivable are stated at net realizable value, including both billed and unbilled receivables to customers. Unbilled receivable balances arise primarily when the Company provides services in advance of billing for those services. Generally, billing for revenues related to the number of End Users and the number of transactions processed by the Company's End Users that are included in the Company's minimum subscription fee occurs in the month the revenue is recognized, resulting in accounts receivable. Billing for revenues relating to the number of End Users and the number of transactions processed by the Company's End Users that are in excess of the Company's minimum subscription fees are, generally, billed in the month following the month the revenues were earned, resulting in an unbilled receivable. Unbilled receivables of $3.6 million and $3.2 million were included in the accounts receivable balance at September 30, 2019 and December 31, 2018, respectively.
The Company assesses the collectability of outstanding accounts receivable on an ongoing basis and maintains an allowance for doubtful accounts for accounts receivable deemed uncollectable. As of September 30, 2019 and December 31, 2018, the Company did not provide for an allowance for doubtful accounts, as all amounts outstanding were deemed collectable. Historically, the Company's collection experience has not varied significantly, and bad debt expenses have been insignificant.
The Company maintains a reserve for estimated sales credits issued to customers for billing disputes or other service-related reasons. This allowance is recorded as a reduction against current period revenues and accounts receivable. In estimating this allowance, the Company analyzes prior periods to determine the amounts of sales credits issued to customers compared to the revenues in the period that related to the original customer invoice. This estimate is analyzed quarterly and adjusted as necessary. The allowance for sales credits was $0.5 million and $0.4 million as of September 30, 2019 and December 31, 2018, respectively.
Deferred Revenues
Deferred revenues primarily consist of amounts that have been billed to or received from customers in advance of revenue recognition and prepayments received from customers in advance for implementation, maintenance and other services, as well as initial subscription fees. The Company recognizes deferred revenues as revenues when the services are performed and the corresponding revenue recognition criteria are met. Customer prepayments are generally applied against invoices issued to customers when services are performed and billed.
The net increase in the deferred revenue balance for the nine months ended September 30, 2019 is primarily driven by cash payments received or due in advance of satisfying the Company's performance obligations of $60.2 million partially offset by the recognition of $47.6 million of revenue that was included in the deferred revenue balance at December 31, 2018 and a $0.8 million decrease from the netting of contract assets and liabilities on a contract-by-contract basis. Amounts recognized from deferred revenues represent primarily revenue from the sale of subscription and implementation services.
The Company's payment terms vary by the type and location of its customer and the products or services offered. The period of time between invoicing and when payment is due is not significant. For certain products or services and customer types, the Company requires payment before the products or services are delivered to the customer.
On September 30, 2019, the Company had $953.5 million of remaining performance obligations, which represents contracted revenue minimums that have not yet been recognized, including amounts that will be invoiced and recognized as revenue in future periods. The Company expects to recognize approximately 49% percent of its remaining performance obligations as revenue in the next 24 months, an additional 39% percent in the next 25 to 48 months, and the balance thereafter.
Deferred Implementation Costs
The Company capitalizes certain personnel and other costs such as employee salaries, benefits and the associated payroll taxes that are direct and incremental to the implementation of its solutions. The Company analyzes implementation costs that may be capitalized to assess their recoverability, and only capitalizes costs that it anticipates being recoverable. The Company assesses the recoverability of its deferred implementation costs by comparing the greater of the amount of the non-cancellable portion of a customer's contract and the non-refundable customer prepayments received as it relates to the specific implementation costs incurred. The Company begins amortizing the deferred implementation costs for an implementation once the revenue recognition criteria have been met, and the Company amortizes those deferred implementation costs ratably over the expected period of customer benefit, which has been determined to be the estimated life of the technology, which the Company estimates to be five to seven years. The Company determined the period of benefit by considering factors such as historically high renewal rates with similar customers and contracts, initial contract length, an expectation that there will still be a demand for the product at the end of its term, and the significant costs to switch to a competitor's product, all of which are governed by the estimated useful life of the technology.
The portion of deferred implementation costs expected to be amortized during the succeeding twelve-month period is recorded in current assets as deferred implementation costs, current portion, and the remainder is recorded in long-term assets as deferred implementation costs, net of current portion on the condensed consolidated balance sheet. The Company capitalized implementation costs in the amount of $3.9 million and $2.3 million during the three months ended September 30, 2019 and 2018, respectively, and recognized $2.1 million and $1.1 million of amortization during the three months ended September 30, 2019 and 2018, respectively. The Company capitalized implementation costs in the amount of $10.4 million and $5.5 million during the nine months ended September 30, 2019 and 2018, respectively, and recognized $5.4 million and $3.5 million of amortization during the nine months ended September 30, 2019 and 2018, respectively. Amortization expense is included in cost of revenues in the accompanying condensed consolidated statements of comprehensive loss.
Deferred Solution and Other Costs
The Company capitalizes sales commissions and other third-party costs such as third-party licenses and maintenance related to its customer agreements. The Company capitalizes sales commissions because the commission charges are so closely related to the revenues from the non-cancellable customer agreements that they should be recorded as an asset and charged to expense over the same period that the related revenue is recognized. The Company capitalizes commissions and bonuses for those involved in the sale, including direct employees and indirect supervisors, as these are incremental to the sale. The Company typically pays commissions in two increments. The initial payment is made after the contract has been executed and the initial deposit has been received from the customer, and the final payment is made upon commencement date. The Company requires that an individual remain employed to collect a commission when it is due. The service period between the first and second payment is considered a substantive service period and as a result, the Company expenses the final payment when made. The Company begins amortizing deferred solution and other costs for a particular customer agreement once the revenue recognition criteria are met and amortizes those deferred costs over the expected period of customer benefit, which has been determined to be the estimated life of the technology, which the Company estimates to be five to seven years. The Company determined the period of benefit by considering factors such as historically high renewal rates with similar customers and contracts, initial contract length, an expectation that there will still be a demand for the product at the end of its term, and the significant costs to switch to a competitor's product, all of which are governed by the estimated useful life of the technology.
The Company analyzes solution and other costs that may be capitalized to assess their recoverability and only capitalizes costs that it anticipates being recoverable. The portion of capitalized costs expected to be amortized during the succeeding twelve-month period is recorded in current assets as deferred solution and other costs, current portion, and the remainder is recorded in long-term assets as deferred solution and other costs, net of current portion. The Company capitalized $2.6 million and $1.2 million in deferred commissions costs during the three months ended September 30, 2019 and 2018, respectively, and recognized $1.6 million and $0.9 million of amortization during the three months ended September 30, 2019 and 2018, respectively. The Company capitalized $10.9 million and $5.2 million in deferred commissions costs during the nine months ended September 30, 2019 and 2018, respectively, and recognized $4.4 million and $2.7 million of amortization during the nine months ended September 30, 2019 and 2018, respectively. Amortization expense is included in sales and marketing expenses in the accompanying condensed consolidated statements of comprehensive loss.
Property and Equipment
Property and equipment are stated at cost less accumulated depreciation and amortization. Depreciation is calculated on a straight-line basis over the estimated useful lives of the related assets. Leasehold improvements are amortized over the shorter of the lease term or the estimated useful lives of the related assets. Maintenance and repairs that do not extend the life of or improve an asset are expensed in the period incurred.
The estimated useful lives of property and equipment are as follows:
Computer hardware and equipment
 
3 - 5 years
Purchased software and licenses
 
3 - 5 years
Furniture and fixtures
 
7 years
Leasehold improvements
 
Lesser of estimated useful life or lease term

Purchase Price Allocation, Intangible Assets, and Goodwill
The purchase price allocation for business combinations and asset acquisitions requires extensive use of accounting estimates and judgments to allocate the purchase price to the identifiable tangible and intangible assets acquired and liabilities assumed based on their respective fair values. The Company determines whether substantially all the fair value of the gross assets acquired is concentrated in a single identifiable asset or a group of similar identifiable assets. If this threshold is met, the single asset or group of assets, as applicable, is not a business. If it is not met, the Company determines whether the single asset or group of assets, as applicable, meets the definition of a business.
In connection with the Company's acquisitions discussed in Note 3 - Business Combinations, the Company recorded certain intangible assets, including acquired technology, customer relationships, trademarks, non-compete agreements and assembled workforce. Amounts allocated to the acquired intangible assets are being amortized on a straight-line basis over the
estimated useful lives. The Company periodically reviews the estimated useful lives and fair values of its identifiable intangible assets, taking into consideration any events or circumstances which might result in a diminished fair value or revised useful life.

The excess purchase price over the fair value of assets acquired is recorded as goodwill. The Company tests goodwill for impairment annually in October, or whenever events or changes in circumstances indicate an impairment may have occurred. Because the Company operates in a single reporting unit, the impairment test is performed at the consolidated entity level by comparing the estimated fair value of the Company to the carrying value of the Company. The Company estimates the fair value of the reporting unit using a "step one" analysis using a fair-value-based approach based on the market capitalization or a discounted cash flow analysis of projected future results to determine if it is more likely than not that the fair value of a reporting unit is less than its carrying amount. Determining the fair value of goodwill is subjective in nature and often involves the use of estimates and assumptions including, without limitation, use of estimates of future prices and volumes for the Company's products, capital needs, economic trends and other factors which are inherently difficult to forecast. If actual results, or the plans and estimates used in future impairment analyses are lower than the original estimates used to assess the recoverability of these assets, the Company could incur impairment charges in a future period.
Revenues
Revenues are recognized when control of the promised goods or services is transferred to the Company's customers, in an amount that reflects the consideration the Company expects to be entitled to in exchange for those goods or services over the term of the agreement, generally when the Company's solutions are implemented and made available to the customers. The promised consideration may include fixed amounts, variable amounts or both. Revenues are recognized net of sales credits and allowances.
Revenue-generating activities are directly related to the sale, implementation and support of the Company's solutions within a single operating segment. The Company derives the majority of its revenues from subscription fees for the use of its solutions hosted in either the Company's data centers or cloud-based hosting services, transaction revenue from bill-pay solutions, as well as revenues for customer support and implementation services related to the Company's solutions. The Company recognizes the corresponding revenues over time on a ratable basis over the customer agreement term.
The following tables disaggregate the Company's revenue by major source:
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2019
 
2018
 
2019
 
2018
Subscription
 
$
56,143

 
$
41,895

 
$
160,328

 
$
121,262

Transactional
 
12,264

 
10,417

 
35,977

 
27,936

Services and Other
 
11,295

 
8,229

 
32,339

 
24,725

Total Revenues
 
$
79,702

 
$
60,541

 
$
228,644

 
$
173,923

Subscription Revenues
The Company's software solutions are available for use as hosted application arrangements under subscription fee agreements without licensing perpetual rights to the software. Subscription fees from these applications, including contractual periodic price increases, are recognized over time on a ratable basis over the customer agreement term beginning on the date the Company's solution is made available to the customer. Amounts that have been invoiced are recorded in accounts receivable and deferred revenues or revenues, depending on whether the revenue recognition criteria have been met. Periodic price increases are estimated at contract inception and result in contract assets as revenue recognition may exceed the amount billed early in the contract. Additional fees for monthly usage above the levels included in the standard subscription fee are recognized as revenue in the month when the usage amounts are determined and reported.
A small portion of the Company's customers host and manage the Company's solutions on-premises or in third-party data centers under term license and maintenance agreements. Term licenses sold with maintenance entitle the customer to technical support, upgrades and updates to the software on a when-and-if-available basis. The Company recognizes software license revenue once the customer obtains control of the license, which generally occurs at the start of each license term. The Company recognizes the remaining arrangement consideration for maintenance revenue over time on a ratable basis over the term of the software license. If the expected length of time between when the Company transfers the software license to the customer and when the customer pays for it results in a significant financing component, the Company adjusts the promised amount of consideration for the effects of the time value of money, which reflects the price the customer would have paid when the license was transferred. Revenues from term licenses and maintenance agreements and the related financing component were not significant in the periods presented.
Transactional Revenues
The Company earns the majority of its transactional revenues based on the number of bill-pay transactions that End Users initiate on its digital banking platform. The Company also generates a smaller portion of its transactional revenues from interchange fees generated when End Users utilize debit cards integrated with its Q2 CorePro API or Q2 Biller Direct products. The Company recognizes revenue for bill-pay transaction services and interchange fees in the month incurred based on actual transactions.
Services and Other Revenues
Implementation services are required for each new digital banking and lending and leasing platform and Centrix standalone contract, and there is a significant level of integration and configuration for each customer. The Company's revenue for upfront implementation services are billed upfront and recognized over time on a ratable basis over the customer agreement term for its hosted application agreements. Upfront implementation services for on-premises agreements are recognized at commencement date. Under certain circumstances, the Company partners with third-party professional system integrators to support the installation and configuration process for its digital lending and leasing solutions, and therefore, the Company has determined that these services qualify as a separate performance obligation in certain markets and geographies, and the upfront implementation services for these agreements are recognized upon completion of the services.
Professional services revenues, which primarily consist of training, advisory services, core conversion services, web design, and other general professional services, are generally billed and recognized when delivered.
Certain out-of-pocket expenses billed to customers are recorded as revenues rather than an offset to the related expense. Revenues recorded from out-of-pocket expense reimbursements totaled approximately $0.5 million for each of the three months ended September 30, 2019 and 2018 and $1.4 million and $1.2 million for the nine months ended September 30, 2019 and 2018, respectively. The out-of-pocket expenses are reported in cost of revenues.
Significant Judgments
Performance Obligations and Standalone Selling Price
A performance obligation is a promise in a contract to transfer a distinct good or service to the customer and is the unit of accounting. Determining whether products and services are considered distinct performance obligations that should be accounted for separately versus together may require significant judgment. The Company has contracts with customers that often include multiple performance obligations, usually including multiple subscription and implementation services. For these contracts, the Company accounts for individual performance obligations that are distinct separately by allocating the contract's total transaction price to each performance obligation in an amount based on the relative standalone selling price, or SSP, of each distinct good or service in the contract. In determining whether implementation services are distinct from subscription services, the Company considered various factors including the significant level of integration, interdependency, and interrelation between the implementation and subscription service, as well as the inability of the customer's personnel or other service providers to perform significant portions of the services. The Company has concluded that the implementation services included in contracts with multiple performance obligations in the North American banking market are not distinct and, as a result, the Company defers any arrangement fees for implementation services and recognizes such amounts over time on a ratable basis as one performance obligation with the underlying subscription revenue for the initial agreement term of the hosted application agreements. The Company has concluded that outside the North American banking market, the implementation services for its lending and leasing platform included in contracts with multiple performance obligations are distinct and, as a result, the Company recognizes implementation fees on such arrangements upon completion of the services.
The majority of the Company's revenue recognized at a particular point in time is for professional services and usage revenue. These services are performed within a relatively short period of time and are recognized at the point in time in which the customer obtains control of the asset, which is generally upon completion of the service.
Judgment is required to determine the SSP for each distinct performance obligation. A contract's transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied. The primary method used to estimate SSP is the adjusted market assessment approach, which considers its overall pricing objectives, market conditions and other factors, including the value of the Company's contracts, its discounting practices, the size and volume of its transactions, customer characteristics, price lists, go-to-market strategy, historical standalone sales and agreement prices, and the number and types of users within its contracts.
Variable Consideration
The Company recognizes usage revenue related to End Users accessing its products in excess of contracted amounts, bill-pay transactions that End Users initiate on its digital banking platform, and interchange fees that End Users generate using the Company's solutions. Judgment is required to determine the accounting for these types of revenue. The Company considers various factors including the degree to which usage is interdependent or interrelated to past services, costs to the Company per user over the contract, and contractual price per user changes and their relationship to market terms, forecasted data, and the Company's cost to fulfill the obligation. The Company has concluded that its usage revenue relates specifically to the transfer of the service to the customer and is consistent with the allocation objective of Topic 606 when considering all of the performance obligations and payment terms in the contract. Therefore, the Company recognizes usage revenue on a monthly or quarterly basis in accordance with the agreement, as determined and reported. This allocation reflects the amount the Company expects to receive for the services for the given period.
The Company sometimes provides credits or incentives to its customers. Known and estimable credits and incentives represent a form of variable consideration, which are estimated at contract inception and reduce the revenues recognized for a particular contract. These estimates are updated at the end of each reporting period as additional information becomes available. The Company believes that there will not be significant changes to its estimates of variable consideration as of September 30, 2019.
Other Considerations
The Company evaluates whether it is the principal (i.e., report revenues on a gross basis) or agent (i.e., report revenues on a net basis) with respect to the vendor reseller agreements pursuant to which the Company resells certain third-party solutions along with the Company's solutions. Generally, the Company reports revenues from these types of contracts on a gross basis, meaning the amounts billed to customers are recorded as revenues, and expenses incurred are recorded as cost of revenues. Where the Company is the principal, it first obtains control of the inputs to the specific good or service and directs their use to create the combined output. The Company's control is evidenced by its involvement in the integration of the good or service on its platform before it is transferred to its customers and is further supported by the Company being primarily responsible to its customers and having a level of discretion in establishing pricing. Revenues provided from agreements in which the Company is an agent are insignificant.
Cost of Revenues
Cost of revenues is comprised primarily of salaries and other personnel-related costs, including employee benefits, bonuses and stock-based compensation, for employees providing services to the Company's customers. This includes the costs of the Company's implementation, customer support, data center and customer training personnel, as well as costs related to research and development personnel who perform implementation and customer support services. Cost of revenues also includes the direct costs of bill-pay and other third-party intellectual property included in the Company's solutions, the amortization of deferred solution and services costs, co-location facility costs and depreciation of the Company's data center assets, cloud-based hosting services, an allocation of general overhead costs and referral fees. Direct costs of third-party intellectual property include amounts paid for third-party licenses and related maintenance that are incorporated into the Company's software and the amortization of acquired technology from the Company's recent acquisitions, with the costs amortized to cost of revenues over the useful lives of the purchased assets.
The Company capitalizes certain personnel costs directly related to the implementation of its solutions to the extent those costs are recoverable from future revenues. The Company amortizes the costs for an implementation once revenue recognition commences, and the Company amortizes those implementation costs over the expected period of customer benefit, which has been determined to be the estimated life of the technology. Other costs not directly recoverable from future revenues are expensed in the period incurred. 
Software Development Costs
Software development costs include salaries and other personnel-related costs, including employee benefits and bonuses attributed to programmers, software engineers and quality control teams working on the Company's software solutions. The costs related to software development that are incurred between reaching technological feasibility of a solution and the point at which the solution is ready for general release are capitalized and are included in intangible assets, net on the condensed consolidated balance sheet. Capitalized software development costs are computed on an individual product basis, and products available for market are amortized to cost of revenues over the products' estimated economic lives. The Company capitalized no software development costs for each of the three and nine months ended September 30, 2019 and 2018. The Company recognized $0.2 million of amortization of capitalized software development costs for each of the three months ended September 30, 2019 and 2018, and $0.6 million for each of the nine months ended September 30, 2019 and 2018.
Research and Development Costs
Research and development costs include salaries and other personnel-related costs, including employee benefits, bonuses and stock-based compensation, third-party contractor expenses, software development tools, an allocation of facilities and depreciation expenses and other related expenses incurred in developing new solutions and upgrading and enhancing existing solutions. Research and development costs are expensed as incurred.
Advertising
All advertising costs of the Company are expensed the first time the advertising takes place. Advertising costs were $0.3 million and $0.4 million for the three months ended September 30, 2019 and 2018, respectively, and were $1.1 million for each of the nine months ended September 30, 2019 and 2018.
Sales Tax
The Company presents sales taxes and other taxes collected from customers and remitted to governmental authorities on a net basis and, as such, excludes them from revenues.
Comprehensive Loss
Comprehensive loss includes net loss as well as other changes in stockholders' equity that result from transactions and economic events other than those with stockholders. Other comprehensive loss consists of unrealized gains and losses on available-for-sale investments and foreign currency translation adjustments.
Stock-Based Compensation
Stock options, restricted stock units, and market stock units awarded to employees, directors, executives and consultants are measured at fair value at each grant date. The Company does not use a forfeiture rate to recognize compensation expense. Generally, options vest 25% on the one-year anniversary of the grant date with the balance vesting monthly over the following 36 months, and restricted stock unit awards vest in four annual installments of 25% each. Market stock units are performance-based awards that vest based on the Company's stockholder return relative to the total stockholder return of the Russell 2000 Index, or Index, over a three-year period on the anniversary of the date of grant. Up to one-third of the target shares of the Company's common stock subject to each market stock unit award are eligible to be earned after the first and second years of the performance period and up to 200% of the full target number of shares subject to each market stock unit award are eligible to be earned after the completion of the three-year performance period (less any shares earned for years one and two) based on the average price of the Company's common stock relative to the Index during the performance period.
The Company values stock options using the Black-Scholes option-pricing model, which requires the input of subjective assumptions, including the risk-free interest rate, expected life, expected stock price volatility and dividend yield. The risk-free interest rate assumption is based upon observed interest rates for constant maturity U.S. Treasury securities consistent with the expected term of the Company's employee stock options. The expected life represents the time the stock options are expected to
be outstanding and is based on the simplified method. Under the simplified method, the expected life of an option is presumed to be the mid-point between the vesting date and end of the contractual term. The Company used the simplified method due to the lack of sufficient historical exercise data to provide a reasonable basis upon which to otherwise estimate the expected life of the stock options. Due to the Company's limited history as a public company, expected volatility is based on historical volatilities for publicly traded stock of comparable companies over the estimated expected life of the stock options. The Company assumed no dividend yield because it does not expect to pay dividends in the near future, which is consistent with the Company's history of not paying dividends. The Company recognizes compensation expense ratably over the requisite service period of the stock option award.
The Company values restricted stock units at the closing market price on the date of grant, and recognizes compensation expense ratably over the requisite service period of the restricted stock unit award.
The Company estimates the fair value of market stock units on the date of grant using a Monte Carlo simulation model. The determination of fair value of the market stock units is affected by the Company's stock price and a number of assumptions including the expected volatility and the risk-free interest rate. The Company's expected volatility at the date of grant was based on the historical volatilities of its stock and peer firms' stocks and the Index over the performance period. The Company assumed no dividend yield and recognizes compensation expense ratably over the performance period of the market stock unit award. The Company recognizes compensation expense using the graded attribution method on a straight-line basis over the performance period for each market stock unit award.
Convertible Senior Notes
In February 2018, the Company issued $230.0 million principal amount of convertible senior notes due in February 2023, or the 2023 Notes. In accounting for the issuance of the 2023 Notes, the Company separated each of the 2023 Notes due into liability and equity components. The carrying amount of the liability component was calculated by measuring the fair value, as of the date of issuance, of a similar debt without the conversion feature. The carrying amount of the equity component representing the conversion feature was determined by deducting the fair value of the liability components from the total initial proceeds. The difference between the par amount of the 2023 Notes and the carrying amount of the liability component represents debt discounts that are amortized to interest expense over the respective terms of the 2023 Notes using the effective interest rate method. The equity components are not remeasured as long as they continue to meet the conditions for equity classification. In accounting for the issuance costs related to the 2023 Notes, the Company allocated the total amount of issuance costs incurred to liability and equity components based on their relative values. Issuance costs attributable to the liability components are amortized to interest expense over the respective terms of the 2023 Notes using the effective interest rate method. The issuance costs attributable to the equity components were netted against the respective equity components in additional paid-in capital.
In June 2019, the Company issued $316.3 million principal amount of convertible senior notes due in June 2026, or the 2026 Notes. In accounting for the issuance of the 2026 Notes, the Company separated each of the 2026 Notes into liability and equity components. The carrying amount of the liability component was calculated by measuring the fair value, as of the date of issuance, of a similar debt without the conversion feature. The carrying amount of the equity component representing the conversion feature was determined by deducting the fair value of the liability components from the total initial proceeds. The difference between the par amount of the 2026 Notes and the carrying amount of the liability component represents debt discounts that are amortized to interest expense over the respective terms of the 2026 Notes using the effective interest rate method. The equity components are not remeasured as long as they continue to meet the conditions for equity classification. In accounting for the issuance costs related to the 2026 Notes, the Company allocated the total amount of issuance costs incurred to liability and equity components based on their relative values. Issuance costs attributable to the liability components are amortized to interest expense over the respective terms of the 2026 Notes using the effective interest rate method. The issuance costs attributable to the equity components were netted against the respective equity components in additional paid-in capital.
Leases
The Company determines if a contract contains a lease for accounting purposes at the inception of the arrangement. The Company elected to apply the practical expedient which allows the Company to account for lease and non-lease components of a contract as a single leasing arrangement. In addition, the Company elected the practical expedients related to lease classification and the short-term lease exemption, whereby leases with initial terms of one year or less are not capitalized and instead expensed generally on a straight-line basis over the lease term. The Company is primarily a lessee with a lease portfolio comprised mainly of real estate and equipment leases. As of September 30, 2019, the Company had no finance leases.
 Operating lease assets are included on the Company's condensed consolidated balance sheets in non-current assets as a right-of-use asset, or ROU, and represent the Company's right to use an underlying asset for the lease term. Operating lease liabilities are included on the Company's condensed consolidated balance sheets in lease liabilities, current portion, for the portion that is due within 12 months and in lease liabilities, net of current portion, for the portion that is due beyond 12 months of the financial statement date and represent the Company's obligation to make lease payments.
 ROU assets and lease liabilities are recognized at the commencement date of the lease based on the present value of lease payments over the lease term using an appropriate discount rate. If an implicit rate is not readily determined by the Company's leases, the Company utilizes the incremental borrowing rate based on the available information at the commencement date to determine the lease payments. The depreciable lives of the underlying leased assets are generally limited to the expected lease term inclusive of any optional lease renewals where the Company concludes at the inception of the lease that the Company is reasonably certain of exercising those options. The ROU asset calculation may also include any initial direct costs paid and is reduced by any lease incentives provided by the lessor. Lease expense for operating lease payments are recognized on a straight-line basis over the lease term.
Contingent Consideration
On October 15, 2018, the Company's wholly-owned subsidiary, Q2 Software, Inc. acquired all of the outstanding capital stock of Cloud Lending, Inc., a Delaware corporation, or Cloud Lending. Certain former stockholders of Cloud Lending have the right to receive an earnout payment of up to an additional $59.5 million in the aggregate based upon satisfaction of certain financial milestones. As of September 30, 2019, the estimated fair value of the contingent consideration related to the potential earnout payment utilizing the Monte Carlo simulation method under the option pricing model was $21.7 million, and this amount is recorded in accrued compensation in the condensed consolidated balance sheets. The fair value of this contingent consideration is estimated on a quarterly basis through a collaborative effort by the Company's sales and finance departments. Changes in the fair value of the contingent consideration subsequent to the purchase price finalization are recorded as acquisition related costs in the condensed consolidated statements of comprehensive loss.
Income Taxes
Deferred income taxes are provided for the tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes and operating loss carryforwards and credits using enacted tax rates expected to be in effect in the years in which the differences are expected to reverse. The Company assesses the likelihood that deferred tax assets will be realized and recognizes a valuation allowance if it is more likely than not that some portion of the deferred tax assets will not be realized. This assessment requires judgment as to the likelihood and amounts of future taxable income by tax jurisdiction. To date, the Company has provided a valuation allowance against most of its deferred tax assets as it believes the objective and verifiable evidence of its historical pretax net losses outweighs any positive evidence of its forecasted future results. Although the Company believes that its tax estimates are reasonable, the ultimate tax determination involves significant judgment that is subject to audit by tax authorities in the ordinary course of business. The Company will continue to monitor the positive and negative evidence, and it will adjust the valuation allowance as sufficient objective positive evidence becomes available.
The Company evaluates its uncertain tax positions based on a determination of whether and how much of a tax benefit taken by the Company in its tax filings or positions is more likely than not to be realized. Potential interest and penalties associated with any uncertain tax positions are recorded as a component of income tax expense. As of September 30, 2019, the Company has unrecognized tax benefits of $0.3 million related to prior year uncertain tax positions, and an insignificant amount of accrued interest. The Company does not expect any of the balance to be recognized during the next twelve months.  
Basic and Diluted Net Loss per Common Share
The following table sets forth the computations of net loss per share for the periods listed:
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2019
 
2018
 
2019
 
2018
Numerator:
 
 
 
 
 
 
 
 
Net loss
 
$
(18,569
)
 
$
(8,859
)
 
$
(55,211
)
 
$
(23,534
)
Denominator:
 
 
 
 
 
 
 
 
Weighted-average common shares outstanding, basic and diluted
 
47,782

 
42,993

 
45,519

 
42,597

Net loss per common share, basic and diluted
 
$
(0.39
)
 
$
(0.21
)
 
$
(1.21
)
 
$
(0.55
)

Due to net losses for the three and nine months ended September 30, 2019 and 2018, basic and diluted loss per share were the same, as the effect of all potentially dilutive securities would have been anti-dilutive. The following table sets forth the anti-dilutive common share equivalents for the periods listed:
 
 
As of September 30,
 
 
2019
 
2018
Stock options, restricted stock units, and market stock units
 
3,940

 
4,842

Shares related to the 2023 Notes
 
1,226

 
210

Shares subject to warrants related to the issuance of the 2023 Notes
 
189

 

 
 
5,355

 
5,052


Because the Company has the intention and ability to settle the principal amount of each of its 2023 Notes and each of its 2026 Notes in cash, the treasury stock method is expected to be used for calculating any potential dilutive effect of the conversion spread on diluted net income per share, if applicable. The conversion spread will have a dilutive impact on net income per share of common stock when the average market price of common stock for a given period exceeds the conversion price of $57.38 per share for the 2023 Notes. The conversion spread will have a dilutive impact on net income per share of common stock when the average market price of common stock for a given period exceeds the conversion price of $88.61 per share for the 2026 Notes. The warrants issued by the Company in connection with its February 2018 convertible note offering, or Warrants, will have a dilutive effect when the average market price of common stock for a given period exceeds the Warrant's strike price of $78.75 per share. During the three months ended September 30, 2019, the average market price per share of the Company's common stock exceeded the conversion price of the 2023 Notes and strike price of the Warrants; however, since the Company is in a net loss position, there was no dilutive effect on net income per share of the Company's common stock during any period presented.
Recent Accounting Pronouncements
In February 2016, the Financial Accounting Standards Board, or FASB, issued ASU No. 2016-02, "Leases (Topic 842)," to increase transparency and comparability among organizations by recognizing lease assets and lease liabilities on the balance sheet and disclosing key information about leasing arrangements. In July 2018, the FASB issued ASU 2018-10, "Codification Improvements to Topic 842 (Leases)," which provides narrow amendments to clarify how to apply certain aspects of the new lease standard. In July 2018, the FASB also issued ASU 2018-11, "Targeted Improvements," which provides the option to adopt ASU No. 2016-02 retrospectively for each prior period presented or as of the adoption date with a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption. In January 2019, the FASB issued ASU No. 2019-01, "Leases (Topic 842): Codification Improvements" to clarify the required disclosures of ASU No. 2016-02 and explicitly exempt entities from disclosing the effect of the change for the interim period. The Company adopted the standard effective January 1, 2019 and elected the package of practical expedients permitted under the transition guidance within Topic 842, which among other things, allows the Company to carry forward the historical lease classification and the practical expedient to not separate lease and non-lease components of an agreement. Adoption of the new standard resulted in the recording of lease assets and lease liabilities of approximately $27.0 million and $36.2 million, respectively, as of January 1, 2019. The difference between the lease assets and lease liabilities is the reclassification of deferred rent on the Company's balance sheet at the date of
adoption. The standard had no impact on the Company's condensed consolidated statement of comprehensive loss or the condensed consolidated statement of cash flows.
In June 2016, the FASB issued ASU 2016-13, "Financial Instruments - Credit Losses (Topic 326)" which modifies the measurement of expected credit losses of certain financial instruments. Credit losses on trade and other receivables, contract assets, available-for-sale debt securities, and other instruments will reflect the Company's current estimate of the expected credit losses and will generally result in the earlier recognition of allowance for losses. The new guidance is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019, with early adoption permitted. The Company expects this standard to impact its accounting for allowances for doubtful accounts, available-for-sale securities and other assets subject to credit risk and is currently implementing new credit loss models and updating its processes and controls in preparation of the adoption of ASU 2016-13. Based on the composition of the Company's investment portfolio, current market conditions and historical credit loss activity, the adoption of ASU 2016-13 is not expected to have a material impact on its condensed consolidated financial statements.
In January 2017, the FASB issued ASU No. 2017-04, "Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment" which simplifies the accounting for goodwill impairment by removing Step 2 of the goodwill impairment test and requires an entity to write down the carrying value of goodwill up to the amount by which the carrying amount of a reporting unit exceeds its fair value. The standard is effective for fiscal years beginning after December 15, 2019, and interim periods within those fiscal years and early adoption is permitted for interim or annual goodwill impairment tests performed on testing dates after January 1, 2017. The Company does not expect the adoption of this standard to have a material impact on its condensed consolidated financial statements.
In August 2018, the FASB issued ASU No. 2018-15, "Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40)," which aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use software license). ASU 2018-15 will be effective for the Company beginning in its first quarter of 2020, with early adoption permitted. The ASU may be applied retrospectively or prospectively to all implementation costs incurred after the date of adoption. The Company has elected to early adopt the ASU as of January 1, 2019 on a prospective basis. No implementation costs related to hosting arrangements were capitalized during the three and nine months ended September 30, 2019.
v3.19.3
Business Combinations
9 Months Ended
Sep. 30, 2019
Business Combinations [Abstract]  
Business Combinations Business Combinations
Cloud Lending
On October 15, 2018, the Company's wholly-owned subsidiary, Q2 Software, Inc. acquired all of the outstanding capital stock of Cloud Lending Inc., or Cloud Lending, a privately-owned provider of end-to-end digital lending and leasing platform solutions. The purchase price paid was in excess of the fair value of the net assets acquired and, as a result, the Company recorded goodwill.
Cloud Lending was acquired for a purchase price of approximately $125.1 million of which the Company paid $107.3 million in cash. At closing, the Company deposited into an escrow account $10.5 million of the initial consideration, or CL Escrow Amount, to compensate for any breach of a representation or warranty or any violation or default of any obligation by the sellers subsequent to the acquisition during the period of 18 months following the acquisition date. To the extent not utilized, the CL Escrow Amount shall be paid to the former stockholders of Cloud Lending at the end of the 18 month period unless there are any unresolved claims remaining at that time.
Certain former stockholders of Cloud Lending have the right to receive an earnout payment of up to an additional $59.5 million in the aggregate based upon the achievement of certain financial milestones by applicable measurement dates of June 30, 2019 and March 31, 2020. Financial milestones triggering payout on the first measurement date of June 30, 2019 were not achieved. The estimated fair value of the contingent consideration related to the potential future earnout payment is $21.7 million, which is recorded in accrued compensation on the condensed consolidated balance sheets. Changes in the fair value of the contingent consideration subsequent to the purchase price finalization are recorded as acquisition related costs in the condensed consolidated statement of comprehensive loss.
The Company accrues for payouts contingent upon continued and future employment of acquired employees and contractors of Cloud Lending, and the unpaid amounts due to the continuing employees are recorded in accrued compensation
in the condensed consolidated balance sheets. Compensation expense recognized under these agreements, which is included in acquisition related costs and cost of revenues in the condensed consolidated statement of comprehensive loss, was $0.3 million and $1.3 million for the three and nine months ended September 30, 2019, respectively.
Gro Solutions
On November 30, 2018, the Company's wholly-owned subsidiary, Q2 Software, Inc. acquired all of the outstanding shares of Gro Solutions, or Gro, a privately-owned provider of digital account opening and sales and marketing solutions. The purchase price paid was in excess of the fair value of the net assets acquired, and as a result, the Company recorded goodwill.
Gro was acquired for approximately $25.5 million in cash from existing balances. At closing, the Company deposited into an escrow account $0.4 million of the initial consideration, or Gro Escrow Amount, to compensate for any breach of a representation or warranty or any violation or default of any obligation by the sellers subsequent to the acquisition during an escrow period of 12 or 18 months following the acquisition date depending upon the nature of the breach, violation or default. To the extent not utilized, the Gro Escrow Amount shall be paid to the former stockholders of Gro at the end of the 18 month period unless there are any unresolved claims remaining at that time.
The Company accrues for payouts contingent upon continued and future employment of acquired employees and contractors of Gro, and the unpaid amounts due to the continuing employees are recorded in accrued compensation in the condensed consolidated balance sheets. Compensation expense recognized under these agreements, which is included in acquisition related costs and cost of revenues in the condensed consolidated statement of comprehensive loss, was zero and $0.2 million for the three and nine months ended September 30, 2019, respectively.
v3.19.3
Fair Value Measurements
9 Months Ended
Sep. 30, 2019
Fair Value Disclosures [Abstract]  
Fair Value Measurements Fair Value Measurements
The carrying values of the Company's financial instruments, principally cash equivalents, investments, accounts receivable, restricted cash and accounts payable, approximated their fair values due to the short period of time to maturity or repayment.
Fair value is defined as the exchange price that would be received for an asset or an exit price paid to transfer a liability in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. Valuation techniques used to measure fair value must maximize the use of observable inputs and minimize the use of unobservable inputs. The current accounting guidance for fair value measurements defines a three-level valuation hierarchy for disclosures as follows:
Level I—Unadjusted quoted prices in active markets for identical assets or liabilities;
Level II—Inputs other than quoted prices included within Level I that are observable, unadjusted quoted prices in markets that are not active, or other inputs that are observable or can be corroborated by observable market data; and
Level III—Unobservable inputs that are supported by little or no market activity, which requires the Company to develop its own assumptions.
The categorization of a financial instrument within the valuation hierarchy is based upon the lowest level of input that is significant to the fair value measurement.
The following table details the fair value hierarchy of the Company's financial assets measured at fair value on a recurring basis as of September 30, 2019:
 
 
 
 
Fair Value Measurements Using:
 
 
Fair Value
 
Quoted Prices in Active Markets for Identical Assets
(Level I)
 
Significant Other Observable Inputs
(Level II)
 
Significant Unobservable Inputs
(Level III)
Assets
 
 
 
 
 
 
 
 
Cash Equivalents:
 
 
 
 
 
 
 
 
Money market funds
 
$
85,195

 
$
85,195

 
$

 
$

 
 
 
 
 
 
 
 
 
Investments:
 
Fair Value
 
Quoted Prices in Active Markets for Identical Assets
(Level I)
 
Significant Other Observable Inputs
(Level II)
 
Significant Unobservable Inputs
(Level III)
U.S. government agency bonds
 
$
502

 
$

 
$
502

 
$

Corporate bonds and commercial paper
 
34,949

 

 
34,949

 

Certificates of deposit
 
245

 

 
245

 

 
 
$
35,696

 
$

 
$
35,696

 
$

 
 
 
 
 
 
 
 
 
Liabilities
 
 
 
 
 
 
 
 
Accrued Compensation:
 
Fair Value
 
Quoted Prices
in Active
Markets for
Identical Assets
(Level I)
 
Significant Other
Observable Inputs
(Level II)
 
Significant
Unobservable
Inputs
(Level III)
Contingent consideration
 
$
21,726

 
$

 
$

 
$
21,726


The following table details the fair value hierarchy of the Company's financial assets measured at fair value on a recurring basis as of December 31, 2018:
 
 
 
 
Fair Value Measurements Using:
 
 
Fair Value
 
Quoted Prices in Active Markets for Identical Assets
(Level I)
 
Significant Other Observable Inputs
(Level II)
 
Significant Unobservable Inputs
(Level III)
Assets
 
 
 
 
 
 
 
 
Cash Equivalents:
 
 
 
 
 
 
 
 
Money market funds
 
$
54,559

 
$
54,559

 
$

 
$

 
 
 
 
 
 
 
 
 
Investments:
 
Fair Value
 
Quoted Prices in Active Markets for Identical Assets
(Level I)
 
Significant Other Observable Inputs
(Level II)
 
Significant Unobservable Inputs
(Level III)
U.S. government agency bonds
 
$
22,293

 
$

 
$
22,293

 
$

Corporate bonds and commercial paper
 
44,734

 

 
44,734

 

Certificates of deposit
 
1,952

 

 
1,952

 

 
 
$
68,979

 
$

 
$
68,979

 
$

 
 
 
 
 
 
 
 
 
Liabilities
 
 
 
 
 
 
 
 
Other Long-term Liabilities:
 
Fair Value
 
Quoted Prices
in Active
Markets for
Identical Assets
(Level I)
 
Significant Other
Observable Inputs
(Level II)
 
Significant
Unobservable
Inputs
(Level III)
Contingent consideration
 
$
16,862

 
$

 
$

 
$
16,862


The Company determines the fair value of its investment holdings based on pricing from its pricing vendors. The valuation techniques used to measure the fair value of financial instruments having Level II inputs were derived from non-binding consensus prices that are corroborated by observable market data or quoted market prices for similar instruments. Such market prices may be quoted prices in active markets for identical assets (Level I inputs) or pricing determined using inputs other than quoted prices that are observable either directly or indirectly (Level II inputs).
The Company added contingent consideration on October 15, 2018 with the acquisition of Cloud Lending. The contingent consideration liabilities were recorded at fair value on the acquisition date and are adjusted to fair value at each reporting period. The Company's contingent consideration is valued using a Monte Carlo simulation model. The assumptions used in preparing the Monte Carlo simulation model include estimates for revenue growth rates, revenue volatility, revenue recognition periods, risk-free rates and discount rates. The increases or decreases in the fair value of contingent consideration payable can result from changes in anticipated revenue levels and assumed discount periods and rates. The fair value of the contingent consideration increased by $1.4 million during the three months ended September 30, 2019. This increase was mainly attributable to the change in the assumed discount period and rate as a result of the passage of time.
v3.19.3
Cash, Cash Equivalents and Investments
9 Months Ended
Sep. 30, 2019
Cash and Cash Equivalents [Abstract]  
Cash, Cash Equivalents and Investments Cash, Cash Equivalents and Investments
The Company's cash, cash equivalents and investments as of September 30, 2019 and December 31, 2018 consisted primarily of cash, U.S. government agency bonds, corporate bonds, commercial paper, certificates of deposit and money market funds.
The Company classifies investments as available-for-sale at the time of purchase and reevaluates such classification as of each balance sheet date. All investments are recorded at estimated fair value. Unrealized gains and losses on available-for-sale investments are included in accumulated other comprehensive loss, a component of stockholders' equity. The Company evaluates its investments to assess whether those with unrealized loss positions are other than temporarily impaired. The Company considers impairments to be other than temporary if they are related to deterioration in credit risk or if it is likely the Company will sell the investments before the recovery of their cost basis. Realized gains and losses and declines in value judged to be other than temporary are determined based on the specific identification method and are reported in other income (expense), net, in the condensed consolidated statements of comprehensive loss. Interest, amortization of premiums and accretion of discount on all investments classified as available-for-sale are also included as a component of other income (expense), net, in the condensed consolidated statements of comprehensive loss.
As of September 30, 2019 and December 31, 2018, the Company's cash was $516.0 million and $53.8 million, respectively.
A summary of the Company's cash equivalents and investments as of September 30, 2019 is as follows:
Cash Equivalents:
 
Amortized Cost
 
Gross Unrealized Gains
 
Gross Unrealized Losses
 
Fair Value
Money market funds
 
$
85,195

 
$

 
$

 
$
85,195

 
 
 
 
 
 
 
 
 
Investments:
 
Amortized Cost
 
Gross Unrealized Gains
 
Gross Unrealized Losses
 
Fair Value
U.S. government agency bonds
 
$
502

 
$

 
$

 
$
502

Corporate bonds and commercial paper
 
34,817

 
139

 
(7
)
 
34,949

Certificates of deposit
 
245

 

 

 
245

 
 
$
35,564

 
$
139

 
$
(7
)
 
$
35,696

A summary of the Company's cash equivalents and investments as of December 31, 2018 is as follows:
Cash Equivalents:
 
Amortized Cost
 
Gross Unrealized Gains
 
Gross Unrealized Losses
 
Fair Value
Money market funds
 
$
54,559

 
$

 
$

 
$
54,559

 
 
 
 
 
 
 
 
 
Investments:
 
Amortized Cost
 
Gross Unrealized Gains
 
Gross Unrealized Losses
 
Fair Value
U.S. government agency bonds
 
$
22,330

 
$

 
$
(37
)
 
$
22,293

Corporate bonds and commercial paper
 
44,812

 

 
(78
)
 
44,734

Certificates of deposit
 
1,952

 

 

 
1,952

 
 
$
69,094

 
$

 
$
(115
)
 
$
68,979


The Company may sell its investments at any time, without significant penalty, for use in current operations or for other purposes, even if they have not yet reached maturity. As a result, the Company classifies its investments, including investments with maturities beyond twelve months, as current assets in the accompanying condensed consolidated balance sheets.
The following table summarizes the estimated fair value of the Company's investments, designated as available-for-sale and classified by the contractual maturity date of the investments as of the dates shown:
 
 
September 30, 2019
 
December 31, 2018
Due within one year or less
 
$
28,038

 
$
61,514

Due after one year through five years
 
7,658

 
7,465

 
 
$
35,696

 
$
68,979


The Company has certain available-for-sale investments in a gross unrealized loss position, all of which have been in such position for less than 12 months. The Company reviews its debt securities classified as short-term investments on a regular basis to evaluate whether or not any security has experienced an other than temporary decline in fair value. The Company considers factors such as the length of time and extent to which the market value has been less than the cost, the financial position and near-term prospects of the issuer and its intent to sell, or whether it is more likely than not the Company will be required to sell the investment before recovery of the investment's amortized-cost basis. If the Company determines that an other than temporary decline exists in one of these investments, the respective investment would be written down to fair value. For debt securities, the portion of the write-down related to credit loss would be recognized in other income, net in the condensed consolidated statements of comprehensive loss. Any portion not related to credit loss would be included in accumulated other comprehensive loss. Because the Company does not intend to sell any investments which have an unrealized loss position at this time, and it is not more likely than not that the Company will be required to sell the investment before recovery of its amortized cost basis, which may be maturity, the Company does not consider the investments with unrealized loss positions to be other than temporarily impaired as of September 30, 2019.
The following table shows the fair values and the gross unrealized losses of these available-for-sale investments aggregated by investment category as of September 30, 2019:
 
 
Adjusted Cost
 
Gross Unrealized Loss
 
Fair Value
U.S. government agency bonds
 
$
502

 
$

 
$
502

Corporate bonds and commercial paper
 
5,080

 
(7
)
 
5,073

 
 
$
5,582

 
$
(7
)
 
$
5,575


The following table shows the fair values and the gross unrealized losses of these available-for-sale investments aggregated by investment category as of December 31, 2018:
 
 
Adjusted Cost
 
Gross Unrealized Loss
 
Fair Value
U.S. government agency bonds
 
$
22,330

 
$
(37
)
 
$
22,293

Corporate bonds and commercial paper
 
44,812

 
(78
)
 
44,734

 
 
$
67,142

 
$
(115
)
 
$
67,027


v3.19.3
Goodwill and Intangible Assets
9 Months Ended
Sep. 30, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill and Intangible Assets Goodwill and Intangible Assets
The carrying amount of goodwill was $107.9 million as of September 30, 2019 and December 31, 2018. Goodwill represents the excess purchase price over the fair value of assets acquired. During 2018, the Company completed the acquisitions of Cloud Lending and Gro, and during 2015, the Company completed the acquisitions of Centrix and Social Money. The Company has one operating segment and one reporting unit. Goodwill is tested for impairment on an annual basis, and between annual tests if indicators of potential impairment exist, using a fair-value-based approach based on the market capitalization of the reporting unit. The annual impairment test was performed as of October 31, 2018. No impairment of goodwill was identified during 2018, nor has any impairment of goodwill been recorded to date.
Intangible assets at September 30, 2019 and December 31, 2018 were as follows:
 
 
As of September 30, 2019
 
As of December 31, 2018
 
 
Gross Amount
 
Accumulated Amortization
 
Net Carrying Amount
 
Gross Amount
 
Accumulated Amortization
 
Net Carrying Amount
Customer relationships
 
$
10,640

 
$
(3,710
)
 
$
6,930

 
$
10,640

 
$
(2,148
)
 
$
8,492

Non-compete agreements
 
2,064

 
(975
)
 
1,089

 
2,064

 
(668
)
 
1,396

Trademarks
 
11,935

 
(3,166
)
 
8,769

 
11,935

 
(2,350
)
 
9,585

Acquired technology
 
53,183

 
(17,854
)
 
35,329

 
53,183

 
(12,030
)
 
41,153

Assembled workforce
 
38

 
(34
)
 
4

 
79

 
(51
)
 
28

Capitalized software development costs
 
3,975

 
(1,929
)
 
2,046

 
3,975

 
(1,333
)
 
2,642

 
 
$
81,835

 
$
(27,668
)
 
$
54,167

 
$
81,876

 
$
(18,580
)
 
$
63,296


The Company recorded intangible assets from the business combinations discussed in Note 3 - Business Combinations. Intangible assets are amortized on a straight-line basis over their estimated useful lives, which range from two to ten years. Amortization expense included in cost of revenues in the condensed consolidated statements of comprehensive loss was $1.9 million and $0.9 million for the three months ended September 30, 2019 and 2018, respectively, and $5.5 million and $2.7 million for the nine months ended September 30, 2019 and 2018, respectively. Amortization expense included in operating expenses in the condensed consolidated statements of comprehensive loss was $0.9 million and $0.2 million for the three months ended September 30, 2019 and 2018, respectively, and $3.0 million and $1.0 million for the nine months ended September 30, 2019 and 2018, respectively.
Gross capitalized software development costs was $4.0 million as of September 30, 2019 and December 31, 2018. During the year ended 2017, all the products related to capitalized software development costs reached general release, and the Company commenced amortization of these costs. The Company amortized $0.2 million of capitalized software development costs for each of the three months ended September 30, 2019 and 2018, and $0.6 million for each of the nine months ended September 30, 2019 and 2018. Capitalized software development costs are computed on an individual product basis and those products available for market are amortized to cost of revenues over the products' estimated economic lives, which are expected to be five years.
v3.19.3
Commitments and Contingencies
9 Months Ended
Sep. 30, 2019
Commitments and Contingencies Disclosure [Abstract]  
Commitments and Contingencies Commitments and Contingencies
Operating Lease Commitments
The Company leases office space under non-cancellable operating leases for its corporate headquarters in Austin, Texas in two adjacent buildings under separate lease agreements. Pursuant to the first of which the Company leases approximately 67 square feet of office space with an initial term that expires on April 30, 2021, with the option to extend the lease for an additional five-year term, and pursuant to the second of which the Company leases approximately 129 square feet of office space with an initial term that expires on April 30, 2028, with the option to extend the lease for an additional ten-year term. The Company also leases office space in south Austin, Texas; Lincoln, Nebraska; Des Moines, Iowa; Atlanta, Georgia; Asheville, North Carolina; San Mateo, California; Bangalore, India; Sydney, Australia; London, United Kingdom; and Amsterdam, Netherlands. The Company entered into a new sublease agreement during 2019 which expands its presence in Austin, Texas. and commences during the fourth quarter of 2019. During the third quarter of 2019, the Company vacated one of its Atlanta, Georgia facilities and recorded an unoccupied lease charge of $0.2 million for the remaining contractual lease payments and related fees, less estimated sublease income. In the second quarter of 2018, the Company vacated a portion of its south Austin office and recorded an unoccupied lease charge of $0.7 million for the remaining contractual lease payments, associated asset disposal, and related fees, less estimated sublease income. The lease liabilities related to these subleases that are expected to be paid during the succeeding twelve-month period of $0.1 million are recorded in accrued liabilities, and the remaining portion of the associated lease liabilities of $0.2 million is recorded in other long-term liabilities on the accompanying condensed consolidated balance sheet at September 30, 2019. The Company believes its current facilities and facilities under contract will be adequate for its needs for the current term and will evaluate its need for expansion beyond the 2021 lease expiration. Rent expense under operating leases was $1.3 million and $1.0 million for the three months ended September 30, 2019 and 2018, respectively and $3.7 million and $3.2 million for the nine months ended September 30, 2019 and 2018, respectively.
The components of lease costs, lease term and discount rate were as follows:
 
 
Operating Leases
Lease expense:
 
 
Operating lease expense
 
$
1,697

Sublease income
 
(153
)
Total lease expense
 
$
1,544

 
 
 
Other information:
 
 
Cash paid for amounts included in the measurement of lease liabilities
 
 
Operating cash flows from operating leases
 
$
1,862

Right-of-use assets obtained in exchange for operating lease liabilities as of September 30, 2019
 
$
29,159

Weighted-average remaining lease term - operating leases
 
7.0 years

Weighted-average discount rate - operating leases
 
5.5
%

Future minimum payments required under operating leases that have initial or remaining non-cancelable lease terms in excess of one year at September 30, 2019 were as follows:
 
 
Operating Leases
Year Ended December 31,
 
 
2019 (from October 1 to December 31)
 
$
1,852

2020
 
7,952

2021
 
6,824

2022
 
6,350

2023
 
5,940

Thereafter
 
18,250

Total lease payments
 
$
47,168

Less: present value discount
 
(9,387
)
Present value of lease liabilities
 
$
37,781


Contractual Commitments
The Company has non-cancelable contractual commitments related to the 2023 Notes and the 2026 Notes as well as the related interest, third-party products, co-location fees and other product costs. The Company is party to several purchase commitments for third-party products that contain both a contractual minimum obligation and a variable obligation based upon usage or other factors which can change on a monthly basis. The interest on the 2023 Notes is payable semi-annually on February 15 and August 15 of each year. The interest on the 2026 Notes is payable semi-annually on June 1 and December 1 of each year. The estimated amounts for usage and other factors are not included within the table below. Future minimum contractual commitments that have initial or remaining non-cancelable terms in excess of one year were as follows:
 
 
Contractual Commitments
Year Ended December 31,
 
 
2019 (from October 1 to December 31)
 
$
3,693

2020
 
20,336

2021
 
19,018

2022
 
18,520

2023
 
241,697

Thereafter
 
322,181

Total commitments
 
$
625,445


Legal Proceedings
From time to time, the Company may become involved in legal proceedings arising in the ordinary course of its business. The Company is not presently a party to any legal proceedings that, if determined adversely to the Company, would have a material adverse effect on the Company.
v3.19.3
Convertible Senior Notes
9 Months Ended
Sep. 30, 2019
Debt Disclosure [Abstract]  
Convertible Senior Notes Convertible Senior Notes
0.75% Convertible Notes due 2023
In February 2018, the Company issued $230.0 million principal amount of convertible senior notes due in February 2023. The interest rates for the 2023 Notes are fixed at 0.75% per annum with interest payable semi-annually on February 15 and August 15 of each year, commencing on August 15, 2018. The 2023 Notes mature on February 15, 2023, unless earlier converted or repurchased in accordance with their terms prior to such date. Each $1,000 of principal of the 2023 Notes will initially be convertible into 17.4292 shares of the Company's common stock, which is equivalent to an initial conversion price of approximately $57.38 per share. The initial conversion price for each of the 2023 Notes is subject to adjustment upon the occurrence of certain specified events.
The 2023 Notes are the Company's senior unsecured obligations and rank senior in right of payment to any of the Company's indebtedness that is expressly subordinated in right of payment to the 2023 Notes, rank equally in right of payment with any of the Company's indebtedness that is not so subordinated, are effectively junior in right of payment to any of the Company's secured indebtedness to the extent of the value of the assets securing such indebtedness and are structurally junior to all indebtedness and other liabilities (including trade payables) of the Company's current or future subsidiaries.
On or after November 15, 2022, holders may convert all or any portion of their 2023 Notes at any time prior to the close of business on the second scheduled trading day immediately preceding the maturity date, regardless of the succeeding conditions described herein. Upon conversion, the Company will pay or deliver cash, shares of its common stock or a combination of cash and shares of its common stock, at its election, as described in the indenture governing the 2023 Notes.
Holders may convert their 2023 Notes at their option at any time prior to the close of business on the business day immediately preceding November 15, 2022 only under the following circumstances:
during any calendar quarter commencing after the calendar quarter ending on June 30, 2018 (and only during such calendar quarter), if the last reported sale price of the common stock for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on, and including, the last trading day of the immediately preceding calendar quarter is greater than or equal to 130% of the conversion price on each applicable trading day;
during the five consecutive business day period after any five consecutive trading day period in which the trading price per $1,000 principal amount of 2023 Notes for each trading day of the measurement period was less than 98% of the product of the last reported sale price of the Company's common stock and the conversion rate on each such trading day; or
upon the occurrence of specified corporate events.
If a fundamental change (as defined in the relevant indenture governing the 2023 Notes) occurs prior to the maturity date, holders of each of the 2023 Notes may require the Company to repurchase all or a portion of their notes for cash at a repurchase price equal to 100% of the principal amount of the 2023 Notes, plus any accrued and unpaid interest to, but excluding, the fundamental change repurchase date.
For more than 20 trading days during the 30 consecutive trading days ended September 30, 2019, the last reported sale price of the Company's common stock exceeded 130% of the conversion price of the 2023 Notes. As a result, the 2023 Notes became convertible at the option of the holders on October 1, 2019, and will continue to be convertible through December 31, 2019. From October 1, 2019 through the date of this filing, a single note of the 2023 Notes has been converted.
In accordance with accounting guidance for cash conversion features, the Company valued the liability component at the estimated fair value, as of the date of issuance, of a similar debt without the conversion feature. The effective interest rate for
the liability component was 5.875%. The liability component of the 2023 Notes is recorded in long-term debt, and the interest payable is recorded in accrued liabilities on the condensed consolidated balance sheets as of September 30, 2019. The Company recorded the difference between the initial proceeds of the convertible debt and the fair value of the conversion feature, and the difference was allocated to additional paid-in capital on the condensed consolidated balance sheet as the carrying amount of the equity component.
In accounting for the transaction costs for the February 2018 convertible note offering, the Company allocated the costs incurred to the liability and equity components in proportion to the allocation of the proceeds from issuance to the liability and equity components. Issuance costs attributable to the liability component, totaling $5.3 million for the 2023 Notes are being amortized to expense over the expected life the 2023 Notes using the effective interest method. Issuance costs attributable to the equity component related to the conversion feature, totaling $1.5 million for the 2023 Notes were netted with the equity component.
The 2023 Notes consist of the following:
 
 
As of September 30, 2019
Liability component:
 
 
Principal
 
$
230,000

Unamortized debt discount
 
(35,786
)
Unamortized debt issuance costs
 
(3,741
)
Net carrying amount
 
190,473

 
 
 
Equity component:
 
 
Net allocation of proceeds
 
31,116

Net issuance costs
 
(1,517
)
Net carrying amount
 
$
29,599


The following table sets forth total interest expense recognized related to the 2023 Notes:
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2019
 
2018
 
2019
 
2018
Contractual interest expense
 
$
431

 
$
379

 
$
1,299

 
$
1,027

Amortization of debt issuance costs
 
259

 
241

 
759

 
587

Amortization of debt discount
 
2,364

 
2,282

 
7,004

 
5,370

Total
 
$
3,054

 
$
2,902

 
$
9,062

 
$
6,984


As of September 30, 2019, the remaining period over which the debt discount and debt issuance costs will be amortized was 3.4 years.
Bond Hedges and Warrants Transactions
Concurrent with the February 2018 convertible note offering, the Company entered into separate convertible notes bond hedges, or Bond Hedges, and Warrants transactions. The Bond Hedges are generally expected to reduce potential dilution to the Company's common stock upon conversion of the 2023 Notes. The Bond Hedges are call options that give the Company the option to purchase, subject to anti-dilution adjustments substantially identical to those in the 2023 Notes, approximately 0.9 million shares of its common stock for $57.38 per share, exercisable upon conversion of the 2023 Notes and expires in February 2023. The total cost of the Bond Hedges transactions was $41.7 million.
Under the Warrants transaction, the Company issued warrants to acquire, subject to anti-dilution adjustments, up to approximately 4.0 million shares over 80 scheduled trading days beginning on May 15, 2023 at an exercise price of $78.75 per share. If the Warrants are not exercised on their exercise dates, they will expire. Pursuant to the Warrants, if the average market value per share of the Company's common stock for the reporting period, as measured under the Warrants, exceeds the exercise price of the Warrants of $78.75, the Warrants will have a dilutive effect on the Company's earnings per share, assuming the Company is profitable. The Company received $22.4 million in cash proceeds from the sale of the Warrants.
The Bond Hedges and the Warrants are separate transactions, in each case, entered into by the Company with counterparties, and are not part of the terms of the 2023 Notes and will not affect any holders' rights under the 2023 Notes. The holders of the 2023 Notes will not have any rights with respect to the Bond Hedges or Warrants transactions. The Bond Hedges and Warrants do not meet the criteria for derivative accounting as they are indexed to the Company's stock. The amounts paid for the Bond Hedges and the proceeds received from the sale of the Warrants have been included as a net reduction to additional paid-in capital.
0.75% Convertible Note due 2026
In June 2019, the Company issued $316.3 million principal amount of convertible senior notes due in June 2026. The interest rates for the 2026 Notes are fixed at 0.75% per annum with interest payable semi-annually on June 1 and December 1 of each year, commencing on December 1, 2019. The 2026 Notes mature on June 1, 2026, unless earlier converted or repurchased in accordance with their terms prior to such date. Each $1,000 of principal of the 2026 Notes will initially be convertible into 11.2851 shares of the Company's common stock, which is equivalent to an initial conversion price of approximately $88.61 per share. The initial conversion price for each of the 2026 Notes is subject to adjustment upon the occurrence of certain specified events.
The 2026 Notes are the Company's senior unsecured obligations and rank senior in right of payment to any of the Company's indebtedness that is expressly subordinated in right of payment to the 2026 Notes, rank equally in right of payment with any of the Company's indebtedness that is not so subordinated, including the 2023 Notes, are effectively junior to any of the Company's secured indebtedness to the extent of the value of the assets securing such indebtedness and are structurally junior to all indebtedness and other liabilities (including trade payables) of the Company's current and future subsidiaries.
On or after June 5, 2023, the Company may redeem for cash all or any portion of the 2026 Notes, at the Company's option if the last reported sale price of the Company's common stock has been at least 130% of the conversion price in effect for at least 20 trading days (whether or not consecutive) during any 30 consecutive trading-day period. If the Company calls any or all of the 2026 Notes for redemption, holders may convert all or any portion of their 2026 Notes at any time prior to the close of business on the scheduled trading day prior to the redemption date, even if the 2026 Notes are not otherwise convertible at such time. After that time, the right to convert such 2026 Notes will expire, unless the Company defaults in the payment of the redemption price, in which case a holder of 2026 Notes may convert all or any portion of its 2026 Notes until the redemption price has been paid or duly provided for.
On or after March 1, 2026, holders may convert all or any portion of their 2026 Notes at any time prior to the close of business on the second scheduled trading day immediately preceding the maturity date regardless of the succeeding conditions described herein. Upon conversion, the Company will pay or deliver cash, shares of its common stock or a combination of cash and shares of its common stock, at its election, as described in the indenture governing the 2026 Notes.
Holders may convert their 2026 Notes at their option at any time prior to the close of business on the business day immediately preceding March 1, 2026 only under the following circumstances:
during any calendar quarter commencing after the calendar quarter ending on September 30, 2019 (and only during such calendar quarter), if the last reported sale price of the common stock for at least 20 trading days (whether or not consecutive) during a period of 30 consecutive trading days ending on, and including, the last trading day of the immediately preceding calendar quarter is greater than or equal to 130% of the conversion price on each applicable trading day;
during the five consecutive business day period after any five consecutive trading day period in which the trading price per $1,000 principal amount of 2026 Notes for each trading day of the measurement period was less than 98% of the product of the last reported sale price of the Company's common stock and the conversion rate on each such trading day; or
upon the occurrence of specified corporate events.
If a fundamental change (as defined in the relevant indenture governing the 2026 Notes) occurs prior to the maturity date, holders of each of the 2026 Notes may require the Company to repurchase all or a portion of their notes for cash at a repurchase price equal to 100% of the principal amount of the 2026 Notes, plus any accrued and unpaid interest to, but excluding, the fundamental change repurchase date. As of September 30, 2019, the 2026 Notes were not convertible.
In accordance with accounting guidance for cash conversion features, the Company valued the liability component at the estimated fair value, as of the date of issuance, of a similar debt without the conversion feature. The effective interest rate for the liability component was 5.38%. The liability component of the 2026 Notes is recorded in long-term debt, and the interest payable is recorded in accrued liabilities on the condensed consolidated balance sheets as of September 30, 2019. The Company recorded the difference between the initial proceeds of the convertible debt and the fair value of the conversion feature, and the difference was allocated to additional paid-in capital on the condensed consolidated balance sheet as the carrying amount of the equity component.
In accounting for the transaction costs for the June 2019 convertible note offering, the Company allocated the costs incurred to the liability and equity components in proportion to the allocation of the proceeds from issuance to the liability and equity components. Issuance costs attributable to the liability component, totaling $6.4 million for the 2026 Notes are being amortized to expense over the expected life the 2026 Notes using the effective interest method. Issuance costs attributable to the equity component related to the conversion feature, totaling $2.9 million for the 2026 Notes were netted with the equity component.
The 2026 Notes consist of the following:
 
 
As of September 30, 2019
Liability component:
 
 
Principal
 
$
316,250

Unamortized debt discount
 
(81,266
)
Unamortized debt issuance costs
 
(6,131
)
Net carrying amount
 
228,853

 
 
 
Equity component: 
 
 
Net allocation of proceeds
 
84,412

Net issuance costs
 
(2,862
)
Net carrying amount
 
$
81,550


The following table sets forth total interest expense recognized related to the 2026 Notes:
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2019
 
2018
 
2019
 
2018
Contractual interest expense
 
593

 
$

 
731

 
$

Amortization of debt issuance costs
 
200

 

 
245

 

Amortization of debt discount
 
2,556

 

 
3,146

 

Total
 
$
3,349

 
$

 
$
4,122

 
$


As of September 30, 2019, the remaining period over which the debt discount and debt issuance costs will be amortized was 6.7 years.
Capped Calls Transactions
In connection with the June 2019 convertible note offering, the Company entered into capped call transactions with one or more counterparties, or the Capped Calls. The Capped Calls each have an initial strike price of $88.6124 per share, subject to certain adjustments, which correspond to the initial conversion price of the 2026 Notes. The Capped Calls have initial cap prices of $139.00 per share. The Capped Calls are expected to offset the potential dilution to the common stock upon any conversion of the 2026 Notes and/or offset any cash payments the Company is required to make in excess of the principal amount of the 2026 Notes in the event the market price per share of common stock is greater than the strike price of the Capped Call, with such offset subject to a cap. If, however, the market price per share of the common stock exceeds the cap price of the Capped Calls, there would be dilution and/or there would not be an offset of such potential cash payments, in each case, to the extent that the then-market price per share of the common stock exceeds the cap price. As the Capped Calls are considered indexed to the Company's stock and are considered equity classified, they are recorded in stockholders' equity on the condensed
consolidated balance sheet and are not accounted for as derivatives. The cost of $40.8 million incurred in connection with the Capped Calls was recorded as a reduction to additional paid-in capital.
v3.19.3
Stockholders' Equity
9 Months Ended
Sep. 30, 2019
Equity [Abstract]  
Stockholders' Equity Stockholders' Equity
On June 10, 2019, the Company completed a registered public offering of 2,637,986 shares of the Company's common stock at a price of $69.50 per share, before underwriting discounts and commissions. On June 12, 2019, the Company completed the sale of an additional 395,698 shares of the Company's common stock at a price of $69.50 per share, before underwriting discounts and commissions, as a result of the underwriters' exercise of their option to purchase additional shares. The Company sold 2,913,684 of such shares and an existing stockholder sold an aggregate of 120,000 of such shares. The Company did not receive any proceeds from the sale of shares by the selling stockholder in the June 2019 common stock offering.
v3.19.3
Stock-Based Compensation
9 Months Ended
Sep. 30, 2019
Share-based Payment Arrangement [Abstract]  
Stock-Based Compensation Stock-Based Compensation
In March 2014, the Company's board of directors approved the 2014 Equity Incentive Plan, or 2014 Plan, under which stock options, stock appreciation rights, restricted stock, restricted stock units, performance shares and units and other cash-based or stock-based awards may be granted to employees, consultants and directors. Shares of common stock that are issued and available for issuance under the 2014 Plan consist of authorized, but unissued or reacquired shares of common stock or any combination thereof.
As of December 31, 2018, a total of 9,186 shares had been reserved for issuance under the 2014 Plan. The 2014 Plan contains a provision that automatically increases the shares available for issuance under the plan on January 1 of each year subsequent to the 2014 Plan's adoption through 2024, by an amount equal to the smaller of (a) 4.5% of the number of shares of common stock issued and outstanding on the immediately preceding December 31, or (b) an amount determined by the Company's board of directors. On January 1, 2019, 1,959 shares were added to the 2014 Plan in accordance with the annual automatic increase provision of the 2014 Plan. In addition, the 2014 Plan reserve is automatically increased to include any shares issuable upon expiration or termination of options granted under the Company's 2007 Stock Plan, or 2007 Plan, for options that expire or terminate without having been exercised. For the nine months ended September 30, 2019, no shares have been transferred to the 2014 Plan from the 2007 Plan, and as of September 30, 2019 a total of 11,145 shares were allocated for issuance under the 2014 Plan. As of September 30, 2019, options to purchase a total of 2,706 shares of common stock have been granted under the 2014 Plan, 4,555 shares have been reserved under the 2014 Plan for the vesting of restricted stock units and market stock units, 769 shares have been returned to the 2014 Plan as a result of termination of options that expired or terminated without having been exercised and restricted stock awards that terminated prior to the awards vesting, and 4,653 shares of common stock remain available for future issuance under the 2014 Plan.
In July 2007, the Company adopted the 2007 Plan under which options or stock purchase rights may be granted to employees, consultants and directors. Upon the completion of the Company's initial public offering, or IPO, in March 2014, the board of directors terminated the 2007 Plan in connection with the IPO and all shares that were available for future issuance under the 2007 Plan at such time were transferred to the 2014 Plan. The 2007 Plan will continue to govern the terms and conditions of all outstanding equity awards granted under the 2007 Plan. As of September 30, 2019, no shares remain available for future issuance under the 2007 Plan.
Stock Options
Stock option activity during the nine months ended September 30, 2019 was as follows:
 
 
Number of Options
 
Weighted Average Exercise Price
Balance as of January 1, 2019
 
2,654

 
$
19.72

Granted
 

 

Exercised
 
(1,003
)
 
14.07

Forfeited
 
(52
)
 
39.73

Balance as of September 30, 2019
 
1,599

 
$
22.62


Restricted Stock Units
Restricted stock unit activity during the nine months ended September 30, 2019 was as follows:
 
 
Number of Shares
 
Weighted Average Grant Date Fair Value
Nonvested as of January 1, 2019
 
1,937

 
$
43.50

Granted
 
718

 
73.16

Vested
 
(586
)
 
38.44

Forfeited
 
(147
)
 
46.79

Nonvested as of September 30, 2019
 
1,922

 
$
55.98


Market Stock Units
Market stock unit activity during the nine months ended September 30, 2019 was as follows:
 
 
Number of Shares
 
Weighted Average Grant Date Fair Value
Nonvested as of January 1, 2019
 
260

 
$
21.98

Granted
 
242

 
29.79

Vested
 
(81
)
 
12.70

Forfeited
 
(2
)
 
26.34

Nonvested as of September 30, 2019
 
419

 
$
28.26


v3.19.3
Income Taxes
9 Months Ended
Sep. 30, 2019
Income Tax Disclosure [Abstract]  
Income Taxes Income Taxes
In accordance with applicable accounting guidance, the income tax benefit for the three months ended September 30, 2019 is based on the estimated annual effective tax rate for fiscal year 2019. The estimated effective tax rate may be subject to adjustment in subsequent quarterly periods as the estimates of pretax income for the year, along with other items that may affect the rate, change.
The Company's benefit from income taxes reflected an effective tax rate of approximately 0.2% and 3.1% for the three months ended September 30, 2019 and 2018, respectively, and 0.6% and 2.6% for the nine months ended September 30, 2019 and 2018, respectively. For the three and nine months ended September 30, 2019 and 2018, the Company's effective tax rate was lower than the U.S. federal statutory rate primarily due to changes to its valuation allowance.
The Company has significant deferred tax assets related to its net operating loss carryforwards and tax credits and has provided a valuation allowance for most of the amount of its deferred tax assets, as it is not more likely than not that any future benefit from deductible temporary differences, net operating loss carryforwards, and tax credit carryforwards will be realized. This assessment requires judgment as to the likelihood and amounts of future taxable income by tax jurisdiction.
To date, the Company has provided a valuation allowance against most of its deferred tax assets as it believes the objective and verifiable evidence of its historical pretax net losses outweighs any positive evidence of its forecasted future results. Although the Company believes that its tax estimates are reasonable, the ultimate tax determination involves significant judgment that is subject to audit by tax authorities in the ordinary course of business. The Company will continue to monitor the positive and negative evidence, and it will adjust the valuation allowance as sufficient objective positive evidence becomes available.
The Company has unrecognized tax benefits as of September 30, 2019 of $0.3 million related to prior year uncertain tax positions, and an insignificant amount of accrued interest. The Company does not expect any of the balance to be recognized during the next twelve months. The Company's tax years 2015 through 2018 generally remain open to examination by the major taxing jurisdictions to which the Company is subject. The Company's 2013 return is currently under examination by Texas, and the Company expects no material tax adjustments related to the examination. The Company is not currently under examination by any other taxing jurisdiction.
v3.19.3
Subsequent Event
9 Months Ended
Sep. 30, 2019
Subsequent Events [Abstract]  
Subsequent Event Subsequent Event
On September 30, 2019, the Company entered into an Agreement and Plan of Merger, or Merger Agreement, pursuant to which the Company agreed to acquire Lender Performance Group, LLC, also doing business as PrecisionLender, for merger consideration, or Merger Consideration, of $510 million, and on October 31, 2019, the Company consummated its acquisition of PrecisionLender. The Merger Consideration is subject to adjustment based on PrecisionLender's net working capital amount and other customary adjustments at closing. Consummation of the merger is subject to customary closing conditions. Upon consummation, $4.8 million of the Merger Consideration was placed in escrow to secure certain post-closing indemnification obligations of the Merger Agreement.
v3.19.3
Summary of Significant Accounting Policies (Policies)
9 Months Ended
Sep. 30, 2019
Accounting Policies [Abstract]  
Basis of Presentation
These interim unaudited condensed consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States, or GAAP, and Securities and Exchange Commission, or SEC, requirements for interim financial statements. The interim unaudited condensed consolidated financial statements include the accounts of Q2 Holdings, Inc. and its direct and indirect wholly-owned subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation.
Principles of Consolidation
In the Company's opinion, the accompanying interim unaudited condensed consolidated financial statements have been prepared on the same basis as the audited consolidated financial statements and include all adjustments, consisting of normal, recurring adjustments, necessary for a fair presentation. Certain information and disclosures normally included in the notes to the annual consolidated financial statements prepared in accordance with GAAP have been omitted from these interim unaudited condensed consolidated financial statements pursuant to the rules and regulations of the SEC. Accordingly, these interim unaudited condensed consolidated financial statements should be read in conjunction with the consolidated financial statements and the accompanying notes for the fiscal year ended December 31, 2018, which are included in the Company's Annual Report on Form 10-K, filed with the SEC on February 19, 2019. The results of operations for the three and nine months ended September 30, 2019 are not necessarily indicative of the results to be expected for the year ending December 31, 2019 or for any other period.
Use of Estimates
The preparation of the accompanying interim unaudited condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the interim unaudited condensed consolidated financial statements, and the reported amounts of revenues and expenses. Significant items subject to such estimates include revenue recognition including determining the nature and timing of satisfaction of performance obligations, variable consideration, standalone selling price, and other revenue items requiring significant judgment; stock-based compensation; the carrying value of goodwill; the fair value of acquired intangibles; the capitalization of software development costs; the useful lives of property and equipment and long-lived intangible assets; fair value of contingent consideration; fair value of the conversion features of convertible notes; and income taxes. In accordance with GAAP, management bases its estimates on historical experience and on various other assumptions that management believes are reasonable under the circumstances. Management regularly evaluates its estimates and assumptions using historical experience and other factors; however, actual results could differ significantly from those estimates.
Cash and Cash Equivalents
The Company considers all highly liquid investments acquired with an original maturity of ninety days or less at the date of purchase to be cash equivalents. Cash equivalents are stated at cost or fair value based on the underlying security.
Restricted Cash
Restricted cash consists of deposits held as collateral for the Company's secured letters of credit or bank guarantee issued in place of the security deposit for the Company's corporate headquarters and various other leases.
Investments
Investments consist primarily of U.S. government agency bonds, corporate bonds, commercial paper, certificates of deposit and money market funds. All investments are considered available for sale and are carried at fair value.
Concentration of Credit Risk Financial instruments that potentially subject the Company to concentrations of credit risk consist of cash and cash equivalents, restricted cash, investments and accounts receivable. The Company's cash and cash equivalents, restricted cash and investments are placed with high credit quality financial institutions and issuers, and at times may exceed federally-insured limits. The Company has not experienced any loss relating to cash and cash equivalents or restricted cash in these accounts. The Company provides credit, in the normal course of business, to a number of its customers. The Company performs periodic credit evaluations of its customers' financial condition and generally does not require collateral. 
Contract Balances
The timing of revenue recognition, billings and cash collections can result in billed accounts receivable, unbilled receivables, or contract assets, and deferred revenues, or contract liabilities. Billings scheduled to occur after the performance obligation has been satisfied and revenue recognition has occurred result in contract assets. Contract assets that are expected to be billed during the succeeding twelve-month period are recorded in contract assets, current portion, and the remaining portion is recorded in contract assets, net of current portion on the accompanying condensed consolidated balance sheets at the end of each reporting period. A contract liability results when the Company receives prepayments or deposits from customers in advance for implementation, maintenance and other services, as well as initial subscription fees. Customer prepayments are generally applied against invoices issued to customers when services are performed and billed. The Company recognizes contract liabilities as revenues when the services are performed, and the corresponding revenue recognition criteria are met. Contract liabilities that are expected to be recognized as revenues during the succeeding twelve-month period are recorded in deferred revenues, current portion, and the remaining portion is recorded in deferred revenue, net of current portion, on the accompanying condensed consolidated balance sheets at the end of each reporting period.
Accounts Receivable Accounts receivable are stated at net realizable value, including both billed and unbilled receivables to customers. Unbilled receivable balances arise primarily when the Company provides services in advance of billing for those services. Generally, billing for revenues related to the number of End Users and the number of transactions processed by the Company's End Users that are included in the Company's minimum subscription fee occurs in the month the revenue is recognized, resulting in accounts receivable. Billing for revenues relating to the number of End Users and the number of transactions processed by the Company's End Users that are in excess of the Company's minimum subscription fees are, generally, billed in the month following the month the revenues were earned, resulting in an unbilled receivable.
Deferred Revenues Deferred revenues primarily consist of amounts that have been billed to or received from customers in advance of revenue recognition and prepayments received from customers in advance for implementation, maintenance and other services, as well as initial subscription fees. The Company recognizes deferred revenues as revenues when the services are performed and the corresponding revenue recognition criteria are met. Customer prepayments are generally applied against invoices issued to customers when services are performed and billed.
Deferred Implementation Costs
The Company capitalizes certain personnel and other costs such as employee salaries, benefits and the associated payroll taxes that are direct and incremental to the implementation of its solutions. The Company analyzes implementation costs that may be capitalized to assess their recoverability, and only capitalizes costs that it anticipates being recoverable. The Company assesses the recoverability of its deferred implementation costs by comparing the greater of the amount of the non-cancellable portion of a customer's contract and the non-refundable customer prepayments received as it relates to the specific implementation costs incurred. The Company begins amortizing the deferred implementation costs for an implementation once the revenue recognition criteria have been met, and the Company amortizes those deferred implementation costs ratably over the expected period of customer benefit, which has been determined to be the estimated life of the technology, which the Company estimates to be five to seven years. The Company determined the period of benefit by considering factors such as historically high renewal rates with similar customers and contracts, initial contract length, an expectation that there will still be a demand for the product at the end of its term, and the significant costs to switch to a competitor's product, all of which are governed by the estimated useful life of the technology.
Deferred Solution and Other Costs
The Company capitalizes sales commissions and other third-party costs such as third-party licenses and maintenance related to its customer agreements. The Company capitalizes sales commissions because the commission charges are so closely related to the revenues from the non-cancellable customer agreements that they should be recorded as an asset and charged to expense over the same period that the related revenue is recognized. The Company capitalizes commissions and bonuses for those involved in the sale, including direct employees and indirect supervisors, as these are incremental to the sale. The Company typically pays commissions in two increments. The initial payment is made after the contract has been executed and the initial deposit has been received from the customer, and the final payment is made upon commencement date. The Company requires that an individual remain employed to collect a commission when it is due. The service period between the first and second payment is considered a substantive service period and as a result, the Company expenses the final payment when made. The Company begins amortizing deferred solution and other costs for a particular customer agreement once the revenue recognition criteria are met and amortizes those deferred costs over the expected period of customer benefit, which has been determined to be the estimated life of the technology, which the Company estimates to be five to seven years. The Company determined the period of benefit by considering factors such as historically high renewal rates with similar customers and contracts, initial contract length, an expectation that there will still be a demand for the product at the end of its term, and the significant costs to switch to a competitor's product, all of which are governed by the estimated useful life of the technology.
Property and Equipment
Property and equipment are stated at cost less accumulated depreciation and amortization. Depreciation is calculated on a straight-line basis over the estimated useful lives of the related assets. Leasehold improvements are amortized over the shorter of the lease term or the estimated useful lives of the related assets. Maintenance and repairs that do not extend the life of or improve an asset are expensed in the period incurred.
The estimated useful lives of property and equipment are as follows:
Computer hardware and equipment
 
3 - 5 years
Purchased software and licenses
 
3 - 5 years
Furniture and fixtures
 
7 years
Leasehold improvements
 
Lesser of estimated useful life or lease term

Purchase Price Allocation, Intangible Assets, and Goodwill
The purchase price allocation for business combinations and asset acquisitions requires extensive use of accounting estimates and judgments to allocate the purchase price to the identifiable tangible and intangible assets acquired and liabilities assumed based on their respective fair values. The Company determines whether substantially all the fair value of the gross assets acquired is concentrated in a single identifiable asset or a group of similar identifiable assets. If this threshold is met, the single asset or group of assets, as applicable, is not a business. If it is not met, the Company determines whether the single asset or group of assets, as applicable, meets the definition of a business.
In connection with the Company's acquisitions discussed in Note 3 - Business Combinations, the Company recorded certain intangible assets, including acquired technology, customer relationships, trademarks, non-compete agreements and assembled workforce. Amounts allocated to the acquired intangible assets are being amortized on a straight-line basis over the
estimated useful lives. The Company periodically reviews the estimated useful lives and fair values of its identifiable intangible assets, taking into consideration any events or circumstances which might result in a diminished fair value or revised useful life.

The excess purchase price over the fair value of assets acquired is recorded as goodwill. The Company tests goodwill for impairment annually in October, or whenever events or changes in circumstances indicate an impairment may have occurred. Because the Company operates in a single reporting unit, the impairment test is performed at the consolidated entity level by comparing the estimated fair value of the Company to the carrying value of the Company. The Company estimates the fair value of the reporting unit using a "step one" analysis using a fair-value-based approach based on the market capitalization or a discounted cash flow analysis of projected future results to determine if it is more likely than not that the fair value of a reporting unit is less than its carrying amount. Determining the fair value of goodwill is subjective in nature and often involves the use of estimates and assumptions including, without limitation, use of estimates of future prices and volumes for the Company's products, capital needs, economic trends and other factors which are inherently difficult to forecast. If actual results, or the plans and estimates used in future impairment analyses are lower than the original estimates used to assess the recoverability of these assets, the Company could incur impairment charges in a future period.
Revenues and Cost of Revenues
Revenues are recognized when control of the promised goods or services is transferred to the Company's customers, in an amount that reflects the consideration the Company expects to be entitled to in exchange for those goods or services over the term of the agreement, generally when the Company's solutions are implemented and made available to the customers. The promised consideration may include fixed amounts, variable amounts or both. Revenues are recognized net of sales credits and allowances.
Revenue-generating activities are directly related to the sale, implementation and support of the Company's solutions within a single operating segment. The Company derives the majority of its revenues from subscription fees for the use of its solutions hosted in either the Company's data centers or cloud-based hosting services, transaction revenue from bill-pay solutions, as well as revenues for customer support and implementation services related to the Company's solutions. The Company recognizes the corresponding revenues over time on a ratable basis over the customer agreement term.
The following tables disaggregate the Company's revenue by major source:
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2019
 
2018
 
2019
 
2018
Subscription
 
$
56,143

 
$
41,895

 
$
160,328

 
$
121,262

Transactional
 
12,264

 
10,417

 
35,977

 
27,936

Services and Other
 
11,295

 
8,229

 
32,339

 
24,725

Total Revenues
 
$
79,702

 
$
60,541

 
$
228,644

 
$
173,923

Subscription Revenues
The Company's software solutions are available for use as hosted application arrangements under subscription fee agreements without licensing perpetual rights to the software. Subscription fees from these applications, including contractual periodic price increases, are recognized over time on a ratable basis over the customer agreement term beginning on the date the Company's solution is made available to the customer. Amounts that have been invoiced are recorded in accounts receivable and deferred revenues or revenues, depending on whether the revenue recognition criteria have been met. Periodic price increases are estimated at contract inception and result in contract assets as revenue recognition may exceed the amount billed early in the contract. Additional fees for monthly usage above the levels included in the standard subscription fee are recognized as revenue in the month when the usage amounts are determined and reported.
A small portion of the Company's customers host and manage the Company's solutions on-premises or in third-party data centers under term license and maintenance agreements. Term licenses sold with maintenance entitle the customer to technical support, upgrades and updates to the software on a when-and-if-available basis. The Company recognizes software license revenue once the customer obtains control of the license, which generally occurs at the start of each license term. The Company recognizes the remaining arrangement consideration for maintenance revenue over time on a ratable basis over the term of the software license. If the expected length of time between when the Company transfers the software license to the customer and when the customer pays for it results in a significant financing component, the Company adjusts the promised amount of consideration for the effects of the time value of money, which reflects the price the customer would have paid when the license was transferred. Revenues from term licenses and maintenance agreements and the related financing component were not significant in the periods presented.
Transactional Revenues
The Company earns the majority of its transactional revenues based on the number of bill-pay transactions that End Users initiate on its digital banking platform. The Company also generates a smaller portion of its transactional revenues from interchange fees generated when End Users utilize debit cards integrated with its Q2 CorePro API or Q2 Biller Direct products. The Company recognizes revenue for bill-pay transaction services and interchange fees in the month incurred based on actual transactions.
Services and Other Revenues
Implementation services are required for each new digital banking and lending and leasing platform and Centrix standalone contract, and there is a significant level of integration and configuration for each customer. The Company's revenue for upfront implementation services are billed upfront and recognized over time on a ratable basis over the customer agreement term for its hosted application agreements. Upfront implementation services for on-premises agreements are recognized at commencement date. Under certain circumstances, the Company partners with third-party professional system integrators to support the installation and configuration process for its digital lending and leasing solutions, and therefore, the Company has determined that these services qualify as a separate performance obligation in certain markets and geographies, and the upfront implementation services for these agreements are recognized upon completion of the services.
Professional services revenues, which primarily consist of training, advisory services, core conversion services, web design, and other general professional services, are generally billed and recognized when delivered.
Certain out-of-pocket expenses billed to customers are recorded as revenues rather than an offset to the related expense. Revenues recorded from out-of-pocket expense reimbursements totaled approximately $0.5 million for each of the three months ended September 30, 2019 and 2018 and $1.4 million and $1.2 million for the nine months ended September 30, 2019 and 2018, respectively. The out-of-pocket expenses are reported in cost of revenues.
Significant Judgments
Performance Obligations and Standalone Selling Price
A performance obligation is a promise in a contract to transfer a distinct good or service to the customer and is the unit of accounting. Determining whether products and services are considered distinct performance obligations that should be accounted for separately versus together may require significant judgment. The Company has contracts with customers that often include multiple performance obligations, usually including multiple subscription and implementation services. For these contracts, the Company accounts for individual performance obligations that are distinct separately by allocating the contract's total transaction price to each performance obligation in an amount based on the relative standalone selling price, or SSP, of each distinct good or service in the contract. In determining whether implementation services are distinct from subscription services, the Company considered various factors including the significant level of integration, interdependency, and interrelation between the implementation and subscription service, as well as the inability of the customer's personnel or other service providers to perform significant portions of the services. The Company has concluded that the implementation services included in contracts with multiple performance obligations in the North American banking market are not distinct and, as a result, the Company defers any arrangement fees for implementation services and recognizes such amounts over time on a ratable basis as one performance obligation with the underlying subscription revenue for the initial agreement term of the hosted application agreements. The Company has concluded that outside the North American banking market, the implementation services for its lending and leasing platform included in contracts with multiple performance obligations are distinct and, as a result, the Company recognizes implementation fees on such arrangements upon completion of the services.
The majority of the Company's revenue recognized at a particular point in time is for professional services and usage revenue. These services are performed within a relatively short period of time and are recognized at the point in time in which the customer obtains control of the asset, which is generally upon completion of the service.
Judgment is required to determine the SSP for each distinct performance obligation. A contract's transaction price is allocated to each distinct performance obligation and recognized as revenue when, or as, the performance obligation is satisfied. The primary method used to estimate SSP is the adjusted market assessment approach, which considers its overall pricing objectives, market conditions and other factors, including the value of the Company's contracts, its discounting practices, the size and volume of its transactions, customer characteristics, price lists, go-to-market strategy, historical standalone sales and agreement prices, and the number and types of users within its contracts.
Variable Consideration
The Company recognizes usage revenue related to End Users accessing its products in excess of contracted amounts, bill-pay transactions that End Users initiate on its digital banking platform, and interchange fees that End Users generate using the Company's solutions. Judgment is required to determine the accounting for these types of revenue. The Company considers various factors including the degree to which usage is interdependent or interrelated to past services, costs to the Company per user over the contract, and contractual price per user changes and their relationship to market terms, forecasted data, and the Company's cost to fulfill the obligation. The Company has concluded that its usage revenue relates specifically to the transfer of the service to the customer and is consistent with the allocation objective of Topic 606 when considering all of the performance obligations and payment terms in the contract. Therefore, the Company recognizes usage revenue on a monthly or quarterly basis in accordance with the agreement, as determined and reported. This allocation reflects the amount the Company expects to receive for the services for the given period.
The Company sometimes provides credits or incentives to its customers. Known and estimable credits and incentives represent a form of variable consideration, which are estimated at contract inception and reduce the revenues recognized for a particular contract. These estimates are updated at the end of each reporting period as additional information becomes available. The Company believes that there will not be significant changes to its estimates of variable consideration as of September 30, 2019.
Other Considerations
The Company evaluates whether it is the principal (i.e., report revenues on a gross basis) or agent (i.e., report revenues on a net basis) with respect to the vendor reseller agreements pursuant to which the Company resells certain third-party solutions along with the Company's solutions. Generally, the Company reports revenues from these types of contracts on a gross basis, meaning the amounts billed to customers are recorded as revenues, and expenses incurred are recorded as cost of revenues. Where the Company is the principal, it first obtains control of the inputs to the specific good or service and directs their use to create the combined output. The Company's control is evidenced by its involvement in the integration of the good or service on its platform before it is transferred to its customers and is further supported by the Company being primarily responsible to its customers and having a level of discretion in establishing pricing. Revenues provided from agreements in which the Company is an agent are insignificant.
Cost of Revenues
Cost of revenues is comprised primarily of salaries and other personnel-related costs, including employee benefits, bonuses and stock-based compensation, for employees providing services to the Company's customers. This includes the costs of the Company's implementation, customer support, data center and customer training personnel, as well as costs related to research and development personnel who perform implementation and customer support services. Cost of revenues also includes the direct costs of bill-pay and other third-party intellectual property included in the Company's solutions, the amortization of deferred solution and services costs, co-location facility costs and depreciation of the Company's data center assets, cloud-based hosting services, an allocation of general overhead costs and referral fees. Direct costs of third-party intellectual property include amounts paid for third-party licenses and related maintenance that are incorporated into the Company's software and the amortization of acquired technology from the Company's recent acquisitions, with the costs amortized to cost of revenues over the useful lives of the purchased assets.
The Company capitalizes certain personnel costs directly related to the implementation of its solutions to the extent those costs are recoverable from future revenues. The Company amortizes the costs for an implementation once revenue recognition commences, and the Company amortizes those implementation costs over the expected period of customer benefit, which has been determined to be the estimated life of the technology. Other costs not directly recoverable from future revenues are expensed in the period incurred.
Software Development Costs Software development costs include salaries and other personnel-related costs, including employee benefits and bonuses attributed to programmers, software engineers and quality control teams working on the Company's software solutions. The costs related to software development that are incurred between reaching technological feasibility of a solution and the point at which the solution is ready for general release are capitalized and are included in intangible assets, net on the condensed consolidated balance sheet. Capitalized software development costs are computed on an individual product basis, and products available for market are amortized to cost of revenues over the products' estimated economic lives.
Research and Development Costs Research and development costs include salaries and other personnel-related costs, including employee benefits, bonuses and stock-based compensation, third-party contractor expenses, software development tools, an allocation of facilities and depreciation expenses and other related expenses incurred in developing new solutions and upgrading and enhancing existing solutions. Research and development costs are expensed as incurred
Advertising All advertising costs of the Company are expensed the first time the advertising takes place.
Sales Tax
The Company presents sales taxes and other taxes collected from customers and remitted to governmental authorities on a net basis and, as such, excludes them from revenues.
Comprehensive Loss
Comprehensive loss includes net loss as well as other changes in stockholders' equity that result from transactions and economic events other than those with stockholders. Other comprehensive loss consists of unrealized gains and losses on available-for-sale investments and foreign currency translation adjustments.
Stock-Based Compensation
Stock options, restricted stock units, and market stock units awarded to employees, directors, executives and consultants are measured at fair value at each grant date. The Company does not use a forfeiture rate to recognize compensation expense. Generally, options vest 25% on the one-year anniversary of the grant date with the balance vesting monthly over the following 36 months, and restricted stock unit awards vest in four annual installments of 25% each. Market stock units are performance-based awards that vest based on the Company's stockholder return relative to the total stockholder return of the Russell 2000 Index, or Index, over a three-year period on the anniversary of the date of grant. Up to one-third of the target shares of the Company's common stock subject to each market stock unit award are eligible to be earned after the first and second years of the performance period and up to 200% of the full target number of shares subject to each market stock unit award are eligible to be earned after the completion of the three-year performance period (less any shares earned for years one and two) based on the average price of the Company's common stock relative to the Index during the performance period.
The Company values stock options using the Black-Scholes option-pricing model, which requires the input of subjective assumptions, including the risk-free interest rate, expected life, expected stock price volatility and dividend yield. The risk-free interest rate assumption is based upon observed interest rates for constant maturity U.S. Treasury securities consistent with the expected term of the Company's employee stock options. The expected life represents the time the stock options are expected to
be outstanding and is based on the simplified method. Under the simplified method, the expected life of an option is presumed to be the mid-point between the vesting date and end of the contractual term. The Company used the simplified method due to the lack of sufficient historical exercise data to provide a reasonable basis upon which to otherwise estimate the expected life of the stock options. Due to the Company's limited history as a public company, expected volatility is based on historical volatilities for publicly traded stock of comparable companies over the estimated expected life of the stock options. The Company assumed no dividend yield because it does not expect to pay dividends in the near future, which is consistent with the Company's history of not paying dividends. The Company recognizes compensation expense ratably over the requisite service period of the stock option award.
The Company values restricted stock units at the closing market price on the date of grant, and recognizes compensation expense ratably over the requisite service period of the restricted stock unit award.
The Company estimates the fair value of market stock units on the date of grant using a Monte Carlo simulation model. The determination of fair value of the market stock units is affected by the Company's stock price and a number of assumptions including the expected volatility and the risk-free interest rate. The Company's expected volatility at the date of grant was based on the historical volatilities of its stock and peer firms' stocks and the Index over the performance period. The Company assumed no dividend yield and recognizes compensation expense ratably over the performance period of the market stock unit award. The Company recognizes compensation expense using the graded attribution method on a straight-line basis over the performance period for each market stock unit award.
Convertible Senior Notes In accounting for the issuance of the 2023 Notes, the Company separated each of the 2023 Notes due into liability and equity components. The carrying amount of the liability component was calculated by measuring the fair value, as of the date of issuance, of a similar debt without the conversion feature. The carrying amount of the equity component representing the conversion feature was determined by deducting the fair value of the liability components from the total initial proceeds. The difference between the par amount of the 2023 Notes and the carrying amount of the liability component represents debt discounts that are amortized to interest expense over the respective terms of the 2023 Notes using the effective interest rate method. The equity components are not remeasured as long as they continue to meet the conditions for equity classification. In accounting for the issuance costs related to the 2023 Notes, the Company allocated the total amount of issuance costs incurred to liability and equity components based on their relative values. Issuance costs attributable to the liability components are amortized to interest expense over the respective terms of the 2023 Notes using the effective interest rate method. The issuance costs attributable to the equity components were netted against the respective equity components in additional paid-in capital.
Leases
The Company determines if a contract contains a lease for accounting purposes at the inception of the arrangement. The Company elected to apply the practical expedient which allows the Company to account for lease and non-lease components of a contract as a single leasing arrangement. In addition, the Company elected the practical expedients related to lease classification and the short-term lease exemption, whereby leases with initial terms of one year or less are not capitalized and instead expensed generally on a straight-line basis over the lease term. The Company is primarily a lessee with a lease portfolio comprised mainly of real estate and equipment leases. As of September 30, 2019, the Company had no finance leases.
 Operating lease assets are included on the Company's condensed consolidated balance sheets in non-current assets as a right-of-use asset, or ROU, and represent the Company's right to use an underlying asset for the lease term. Operating lease liabilities are included on the Company's condensed consolidated balance sheets in lease liabilities, current portion, for the portion that is due within 12 months and in lease liabilities, net of current portion, for the portion that is due beyond 12 months of the financial statement date and represent the Company's obligation to make lease payments.
 ROU assets and lease liabilities are recognized at the commencement date of the lease based on the present value of lease payments over the lease term using an appropriate discount rate. If an implicit rate is not readily determined by the Company's leases, the Company utilizes the incremental borrowing rate based on the available information at the commencement date to determine the lease payments. The depreciable lives of the underlying leased assets are generally limited to the expected lease term inclusive of any optional lease renewals where the Company concludes at the inception of the lease that the Company is reasonably certain of exercising those options. The ROU asset calculation may also include any initial direct costs paid and is reduced by any lease incentives provided by the lessor. Lease expense for operating lease payments are recognized on a straight-line basis over the lease term.
Income Taxes
Deferred income taxes are provided for the tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes and operating loss carryforwards and credits using enacted tax rates expected to be in effect in the years in which the differences are expected to reverse. The Company assesses the likelihood that deferred tax assets will be realized and recognizes a valuation allowance if it is more likely than not that some portion of the deferred tax assets will not be realized. This assessment requires judgment as to the likelihood and amounts of future taxable income by tax jurisdiction. To date, the Company has provided a valuation allowance against most of its deferred tax assets as it believes the objective and verifiable evidence of its historical pretax net losses outweighs any positive evidence of its forecasted future results. Although the Company believes that its tax estimates are reasonable, the ultimate tax determination involves significant judgment that is subject to audit by tax authorities in the ordinary course of business. The Company will continue to monitor the positive and negative evidence, and it will adjust the valuation allowance as sufficient objective positive evidence becomes available.
The Company evaluates its uncertain tax positions based on a determination of whether and how much of a tax benefit taken by the Company in its tax filings or positions is more likely than not to be realized. Potential interest and penalties associated with any uncertain tax positions are recorded as a component of income tax expense. As of September 30, 2019, the Company has unrecognized tax benefits of $0.3 million related to prior year uncertain tax positions, and an insignificant amount of accrued interest. The Company does not expect any of the balance to be recognized during the next twelve months.  
Recent Accounting Pronouncements
Recent Accounting Pronouncements
In February 2016, the Financial Accounting Standards Board, or FASB, issued ASU No. 2016-02, "Leases (Topic 842)," to increase transparency and comparability among organizations by recognizing lease assets and lease liabilities on the balance sheet and disclosing key information about leasing arrangements. In July 2018, the FASB issued ASU 2018-10, "Codification Improvements to Topic 842 (Leases)," which provides narrow amendments to clarify how to apply certain aspects of the new lease standard. In July 2018, the FASB also issued ASU 2018-11, "Targeted Improvements," which provides the option to adopt ASU No. 2016-02 retrospectively for each prior period presented or as of the adoption date with a cumulative-effect adjustment to the opening balance of retained earnings in the period of adoption. In January 2019, the FASB issued ASU No. 2019-01, "Leases (Topic 842): Codification Improvements" to clarify the required disclosures of ASU No. 2016-02 and explicitly exempt entities from disclosing the effect of the change for the interim period. The Company adopted the standard effective January 1, 2019 and elected the package of practical expedients permitted under the transition guidance within Topic 842, which among other things, allows the Company to carry forward the historical lease classification and the practical expedient to not separate lease and non-lease components of an agreement. Adoption of the new standard resulted in the recording of lease assets and lease liabilities of approximately $27.0 million and $36.2 million, respectively, as of January 1, 2019. The difference between the lease assets and lease liabilities is the reclassification of deferred rent on the Company's balance sheet at the date of
adoption. The standard had no impact on the Company's condensed consolidated statement of comprehensive loss or the condensed consolidated statement of cash flows.
In June 2016, the FASB issued ASU 2016-13, "Financial Instruments - Credit Losses (Topic 326)" which modifies the measurement of expected credit losses of certain financial instruments. Credit losses on trade and other receivables, contract assets, available-for-sale debt securities, and other instruments will reflect the Company's current estimate of the expected credit losses and will generally result in the earlier recognition of allowance for losses. The new guidance is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019, with early adoption permitted. The Company expects this standard to impact its accounting for allowances for doubtful accounts, available-for-sale securities and other assets subject to credit risk and is currently implementing new credit loss models and updating its processes and controls in preparation of the adoption of ASU 2016-13. Based on the composition of the Company's investment portfolio, current market conditions and historical credit loss activity, the adoption of ASU 2016-13 is not expected to have a material impact on its condensed consolidated financial statements.
In January 2017, the FASB issued ASU No. 2017-04, "Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment" which simplifies the accounting for goodwill impairment by removing Step 2 of the goodwill impairment test and requires an entity to write down the carrying value of goodwill up to the amount by which the carrying amount of a reporting unit exceeds its fair value. The standard is effective for fiscal years beginning after December 15, 2019, and interim periods within those fiscal years and early adoption is permitted for interim or annual goodwill impairment tests performed on testing dates after January 1, 2017. The Company does not expect the adoption of this standard to have a material impact on its condensed consolidated financial statements.
In August 2018, the FASB issued ASU No. 2018-15, "Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40)," which aligns the requirements for capitalizing implementation costs incurred in a hosting arrangement that is a service contract with the requirements for capitalizing implementation costs incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use software license). ASU 2018-15 will be effective for the Company beginning in its first quarter of 2020, with early adoption permitted. The ASU may be applied retrospectively or prospectively to all implementation costs incurred after the date of adoption. The Company has elected to early adopt the ASU as of January 1, 2019 on a prospective basis. No implementation costs related to hosting arrangements were capitalized during the three and nine months ended September 30, 2019.
v3.19.3
Summary of Significant Accounting Policies (Tables)
9 Months Ended
Sep. 30, 2019
Accounting Policies [Abstract]  
Schedule of Useful Lives of Property and Equipment
The estimated useful lives of property and equipment are as follows:
Computer hardware and equipment
 
3 - 5 years
Purchased software and licenses
 
3 - 5 years
Furniture and fixtures
 
7 years
Leasehold improvements
 
Lesser of estimated useful life or lease term

Schedule of Disaggregation of Revenue by Major Source
The following tables disaggregate the Company's revenue by major source:
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2019
 
2018
 
2019
 
2018
Subscription
 
$
56,143

 
$
41,895

 
$
160,328

 
$
121,262

Transactional
 
12,264

 
10,417

 
35,977

 
27,936

Services and Other
 
11,295

 
8,229

 
32,339

 
24,725

Total Revenues
 
$
79,702

 
$
60,541

 
$
228,644

 
$
173,923

Schedule of Net Loss Per Share, Basic and Diluted
The following table sets forth the computations of net loss per share for the periods listed:
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2019
 
2018
 
2019
 
2018
Numerator:
 
 
 
 
 
 
 
 
Net loss
 
$
(18,569
)
 
$
(8,859
)
 
$
(55,211
)
 
$
(23,534
)
Denominator:
 
 
 
 
 
 
 
 
Weighted-average common shares outstanding, basic and diluted
 
47,782

 
42,993

 
45,519

 
42,597

Net loss per common share, basic and diluted
 
$
(0.39
)
 
$
(0.21
)
 
$
(1.21
)
 
$
(0.55
)

Schedule of Antidilutive Securities Excluded from Computation of Loss Per Share
 
 
As of September 30,
 
 
2019
 
2018
Stock options, restricted stock units, and market stock units
 
3,940

 
4,842

Shares related to the 2023 Notes
 
1,226

 
210

Shares subject to warrants related to the issuance of the 2023 Notes
 
189

 

 
 
5,355

 
5,052


v3.19.3
Fair Value Measurements (Tables)
9 Months Ended
Sep. 30, 2019
Fair Value Disclosures [Abstract]  
Schedule of Fair Value Assets Measured on Recurring Basis
The following table details the fair value hierarchy of the Company's financial assets measured at fair value on a recurring basis as of September 30, 2019:
 
 
 
 
Fair Value Measurements Using:
 
 
Fair Value
 
Quoted Prices in Active Markets for Identical Assets
(Level I)
 
Significant Other Observable Inputs
(Level II)
 
Significant Unobservable Inputs
(Level III)
Assets
 
 
 
 
 
 
 
 
Cash Equivalents:
 
 
 
 
 
 
 
 
Money market funds
 
$
85,195

 
$
85,195

 
$

 
$

 
 
 
 
 
 
 
 
 
Investments:
 
Fair Value
 
Quoted Prices in Active Markets for Identical Assets
(Level I)
 
Significant Other Observable Inputs
(Level II)
 
Significant Unobservable Inputs
(Level III)
U.S. government agency bonds
 
$
502

 
$

 
$
502

 
$

Corporate bonds and commercial paper
 
34,949

 

 
34,949

 

Certificates of deposit
 
245

 

 
245

 

 
 
$
35,696

 
$

 
$
35,696

 
$

 
 
 
 
 
 
 
 
 
Liabilities
 
 
 
 
 
 
 
 
Accrued Compensation:
 
Fair Value
 
Quoted Prices
in Active
Markets for
Identical Assets
(Level I)
 
Significant Other
Observable Inputs
(Level II)
 
Significant
Unobservable
Inputs
(Level III)
Contingent consideration
 
$
21,726

 
$

 
$

 
$
21,726


The following table details the fair value hierarchy of the Company's financial assets measured at fair value on a recurring basis as of December 31, 2018:
 
 
 
 
Fair Value Measurements Using:
 
 
Fair Value
 
Quoted Prices in Active Markets for Identical Assets
(Level I)
 
Significant Other Observable Inputs
(Level II)
 
Significant Unobservable Inputs
(Level III)
Assets
 
 
 
 
 
 
 
 
Cash Equivalents:
 
 
 
 
 
 
 
 
Money market funds
 
$
54,559

 
$
54,559

 
$

 
$

 
 
 
 
 
 
 
 
 
Investments:
 
Fair Value
 
Quoted Prices in Active Markets for Identical Assets
(Level I)
 
Significant Other Observable Inputs
(Level II)
 
Significant Unobservable Inputs
(Level III)
U.S. government agency bonds
 
$
22,293

 
$

 
$
22,293

 
$

Corporate bonds and commercial paper
 
44,734

 

 
44,734

 

Certificates of deposit
 
1,952

 

 
1,952

 

 
 
$
68,979

 
$

 
$
68,979

 
$

 
 
 
 
 
 
 
 
 
Liabilities
 
 
 
 
 
 
 
 
Other Long-term Liabilities:
 
Fair Value
 
Quoted Prices
in Active
Markets for
Identical Assets
(Level I)
 
Significant Other
Observable Inputs
(Level II)
 
Significant
Unobservable
Inputs
(Level III)
Contingent consideration
 
$
16,862

 
$

 
$

 
$
16,862


v3.19.3
Cash, Cash Equivalents and Investments (Tables)
9 Months Ended
Sep. 30, 2019
Cash and Cash Equivalents [Abstract]  
Summary of Cash, Cash Equivalents and Investments
A summary of the Company's cash equivalents and investments as of September 30, 2019 is as follows:
Cash Equivalents:
 
Amortized Cost
 
Gross Unrealized Gains
 
Gross Unrealized Losses
 
Fair Value
Money market funds
 
$
85,195

 
$

 
$

 
$
85,195

 
 
 
 
 
 
 
 
 
Investments:
 
Amortized Cost
 
Gross Unrealized Gains
 
Gross Unrealized Losses
 
Fair Value
U.S. government agency bonds
 
$
502

 
$

 
$

 
$
502

Corporate bonds and commercial paper
 
34,817

 
139

 
(7
)
 
34,949

Certificates of deposit
 
245

 

 

 
245

 
 
$
35,564

 
$
139

 
$
(7
)
 
$
35,696

A summary of the Company's cash equivalents and investments as of December 31, 2018 is as follows:
Cash Equivalents:
 
Amortized Cost
 
Gross Unrealized Gains
 
Gross Unrealized Losses
 
Fair Value
Money market funds
 
$
54,559

 
$

 
$

 
$
54,559

 
 
 
 
 
 
 
 
 
Investments:
 
Amortized Cost
 
Gross Unrealized Gains
 
Gross Unrealized Losses
 
Fair Value
U.S. government agency bonds
 
$
22,330

 
$

 
$
(37
)
 
$
22,293

Corporate bonds and commercial paper
 
44,812

 

 
(78
)
 
44,734

Certificates of deposit
 
1,952

 

 

 
1,952

 
 
$
69,094

 
$

 
$
(115
)
 
$
68,979


Investments Classified by Contractual Maturity Date
The following table summarizes the estimated fair value of the Company's investments, designated as available-for-sale and classified by the contractual maturity date of the investments as of the dates shown:
 
 
September 30, 2019
 
December 31, 2018
Due within one year or less
 
$
28,038

 
$
61,514

Due after one year through five years
 
7,658

 
7,465

 
 
$
35,696

 
$
68,979


Schedule of Fair Values and Gross Unrealized Losses for Available-For-Sale Securities
The following table shows the fair values and the gross unrealized losses of these available-for-sale investments aggregated by investment category as of September 30, 2019:
 
 
Adjusted Cost
 
Gross Unrealized Loss
 
Fair Value
U.S. government agency bonds
 
$
502

 
$

 
$
502

Corporate bonds and commercial paper
 
5,080

 
(7
)
 
5,073

 
 
$
5,582

 
$
(7
)
 
$
5,575


The following table shows the fair values and the gross unrealized losses of these available-for-sale investments aggregated by investment category as of December 31, 2018:
 
 
Adjusted Cost
 
Gross Unrealized Loss
 
Fair Value
U.S. government agency bonds
 
$
22,330

 
$
(37
)
 
$
22,293

Corporate bonds and commercial paper
 
44,812

 
(78
)
 
44,734

 
 
$
67,142

 
$
(115
)
 
$
67,027


v3.19.3
Goodwill and Intangible Assets (Tables)
9 Months Ended
Sep. 30, 2019
Goodwill and Intangible Assets Disclosure [Abstract]  
Intangible Assets
Intangible assets at September 30, 2019 and December 31, 2018 were as follows:
 
 
As of September 30, 2019
 
As of December 31, 2018
 
 
Gross Amount
 
Accumulated Amortization
 
Net Carrying Amount
 
Gross Amount
 
Accumulated Amortization
 
Net Carrying Amount
Customer relationships
 
$
10,640

 
$
(3,710
)
 
$
6,930

 
$
10,640

 
$
(2,148
)
 
$
8,492

Non-compete agreements
 
2,064

 
(975
)
 
1,089

 
2,064

 
(668
)
 
1,396

Trademarks
 
11,935

 
(3,166
)
 
8,769

 
11,935

 
(2,350
)
 
9,585

Acquired technology
 
53,183

 
(17,854
)
 
35,329

 
53,183

 
(12,030
)
 
41,153

Assembled workforce
 
38

 
(34
)
 
4

 
79

 
(51
)
 
28

Capitalized software development costs
 
3,975

 
(1,929
)
 
2,046

 
3,975

 
(1,333
)
 
2,642

 
 
$
81,835

 
$
(27,668
)
 
$
54,167

 
$
81,876

 
$
(18,580
)
 
$
63,296


v3.19.3
Commitments and Contingencies (Tables)
9 Months Ended
Sep. 30, 2019
Commitments and Contingencies Disclosure [Abstract]  
Schedule of Operating Lease Cost, Lease Term and Discount Rate
The components of lease costs, lease term and discount rate were as follows:
 
 
Operating Leases
Lease expense:
 
 
Operating lease expense
 
$
1,697

Sublease income
 
(153
)
Total lease expense
 
$
1,544

 
 
 
Other information:
 
 
Cash paid for amounts included in the measurement of lease liabilities
 
 
Operating cash flows from operating leases
 
$
1,862

Right-of-use assets obtained in exchange for operating lease liabilities as of September 30, 2019
 
$
29,159

Weighted-average remaining lease term - operating leases
 
7.0 years

Weighted-average discount rate - operating leases
 
5.5
%

Schedule of Minimum Payments Required Under Operating Leases
Future minimum payments required under operating leases that have initial or remaining non-cancelable lease terms in excess of one year at September 30, 2019 were as follows:
 
 
Operating Leases
Year Ended December 31,
 
 
2019 (from October 1 to December 31)
 
$
1,852

2020
 
7,952

2021
 
6,824

2022
 
6,350

2023
 
5,940

Thereafter
 
18,250

Total lease payments
 
$
47,168

Less: present value discount
 
(9,387
)
Present value of lease liabilities
 
$
37,781


Schedule of Future Minimum Contractual Commitments Future minimum contractual commitments that have initial or remaining non-cancelable terms in excess of one year were as follows:
 
 
Contractual Commitments
Year Ended December 31,
 
 
2019 (from October 1 to December 31)
 
$
3,693

2020
 
20,336

2021
 
19,018

2022
 
18,520

2023
 
241,697

Thereafter
 
322,181

Total commitments
 
$
625,445


v3.19.3
Convertible Senior Notes (Tables)
9 Months Ended
Sep. 30, 2019
Debt Disclosure [Abstract]  
Summary of Convertible Notes
The 2026 Notes consist of the following:
 
 
As of September 30, 2019
Liability component:
 
 
Principal
 
$
316,250

Unamortized debt discount
 
(81,266
)
Unamortized debt issuance costs
 
(6,131
)
Net carrying amount
 
228,853

 
 
 
Equity component: 
 
 
Net allocation of proceeds
 
84,412

Net issuance costs
 
(2,862
)
Net carrying amount
 
$
81,550


The 2023 Notes consist of the following:
 
 
As of September 30, 2019
Liability component:
 
 
Principal
 
$
230,000

Unamortized debt discount
 
(35,786
)
Unamortized debt issuance costs
 
(3,741
)
Net carrying amount
 
190,473

 
 
 
Equity component:
 
 
Net allocation of proceeds
 
31,116

Net issuance costs
 
(1,517
)
Net carrying amount
 
$
29,599


Summary of Interest Expense
The following table sets forth total interest expense recognized related to the 2026 Notes:
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2019
 
2018
 
2019
 
2018
Contractual interest expense
 
593

 
$

 
731

 
$

Amortization of debt issuance costs
 
200

 

 
245

 

Amortization of debt discount
 
2,556

 

 
3,146

 

Total
 
$
3,349

 
$

 
$
4,122

 
$


The following table sets forth total interest expense recognized related to the 2023 Notes:
 
 
Three Months Ended September 30,
 
Nine Months Ended September 30,
 
 
2019
 
2018
 
2019
 
2018
Contractual interest expense
 
$
431

 
$
379

 
$
1,299

 
$
1,027

Amortization of debt issuance costs
 
259

 
241

 
759

 
587

Amortization of debt discount
 
2,364

 
2,282

 
7,004

 
5,370

Total
 
$
3,054

 
$
2,902

 
$
9,062

 
$
6,984


v3.19.3
Stock-Based Compensation (Tables)
9 Months Ended
Sep. 30, 2019
Share-based Payment Arrangement [Abstract]  
Schedule of Stock Option Activity
Stock option activity during the nine months ended September 30, 2019 was as follows:
 
 
Number of Options
 
Weighted Average Exercise Price
Balance as of January 1, 2019
 
2,654

 
$
19.72

Granted
 

 

Exercised
 
(1,003
)
 
14.07

Forfeited
 
(52
)
 
39.73

Balance as of September 30, 2019
 
1,599

 
$
22.62


Schedule of Nonvested Restricted Stock Units Activity
Restricted stock unit activity during the nine months ended September 30, 2019 was as follows:
 
 
Number of Shares
 
Weighted Average Grant Date Fair Value
Nonvested as of January 1, 2019
 
1,937

 
$
43.50

Granted
 
718

 
73.16

Vested
 
(586
)
 
38.44

Forfeited
 
(147
)
 
46.79

Nonvested as of September 30, 2019
 
1,922

 
$
55.98


Schedule of Nonvested Market Stock Units Activity
Market stock unit activity during the nine months ended September 30, 2019 was as follows:
 
 
Number of Shares
 
Weighted Average Grant Date Fair Value
Nonvested as of January 1, 2019
 
260

 
$
21.98

Granted
 
242

 
29.79

Vested
 
(81
)
 
12.70

Forfeited
 
(2
)
 
26.34

Nonvested as of September 30, 2019
 
419

 
$
28.26


v3.19.3
Organization and Description of Business (Details)
Dec. 31, 2018
Q2 Software, Inc.  
Subsidiary of Limited Liability Company or Limited Partnership [Line Items]  
Wholly owned subsidiary, ownership percentage 100.00%
v3.19.3
Summary of Significant Accounting Policies - Narrative (Details) - USD ($)
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Dec. 31, 2018
Feb. 28, 2018
Accounting Policies [Abstract]            
Unbilled receivables $ 3,600,000   $ 3,600,000   $ 3,200,000  
Allowance for sales credits 500,000   500,000   $ 400,000  
Amortization of capitalized software development costs 200,000 $ 200,000 600,000 $ 600,000    
Capitalized software development costs 0 0 0 0    
Advertising costs 300,000 $ 400,000 1,100,000 $ 1,100,000    
Debt Instrument [Line Items]            
Warrant strike price (usd per share)           $ 78.75
Unrecognized tax benefits 300,000   300,000      
Convertible Senior Notes Due February 2023 | Convertible Debt            
Debt Instrument [Line Items]            
Principal amount           $ 230,000,000.0
Conversion price (usd per share)           $ 57.38
Convertible Senior Notes Due June 2026 | Convertible Debt            
Debt Instrument [Line Items]            
Principal amount $ 316,300,000   $ 316,300,000      
Conversion price (usd per share) $ 88.61   $ 88.61      
v3.19.3
Summary of Significant Accounting Policies - Deferred Revenue (Details) - USD ($)
$ in Thousands
9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]    
Revenue recognized that was included in the contract liability balance $ 47,600  
Decrease in deferred revenue (11,844) $ (3,536)
Cash received in advance and not recognized as revenue 60,200  
Accounting Standards Update 2014-09 | ASC 606 Adjustments    
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]    
Decrease in deferred revenue $ 800  
v3.19.3
Summary of Significant Accounting Policies - Performance Obligations (Details)
$ in Millions
Sep. 30, 2019
USD ($)
Accounting Policies [Abstract]  
Revenue from remaining performance obligations $ 953.5
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2019-10-01  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Remaining performance obligation, percentage 49.00%
Performance obligations expected to be satisfied, expected timing 24 months
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2021-10-01  
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]  
Remaining performance obligation, percentage 39.00%
Performance obligations expected to be satisfied, expected timing 24 months
v3.19.3
Summary of Significant Accounting Policies - Deferred Implementation Costs, Deferred Solution and Other Costs (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Deferred Implementation Costs        
Capitalized Contract Cost [Line Items]        
Capitalization of implementation costs $ 3.9 $ 2.3 $ 10.4 $ 5.5
Amortization of capitalized implementation costs $ 2.1 1.1 $ 5.4 3.5
Deferred Implementation Costs | Minimum        
Capitalized Contract Cost [Line Items]        
Expected period of customer benefit 5 years   5 years  
Deferred Implementation Costs | Maximum        
Capitalized Contract Cost [Line Items]        
Expected period of customer benefit 7 years   7 years  
Deferred Commissions        
Capitalized Contract Cost [Line Items]        
Capitalization of implementation costs $ 2.6 1.2 $ 10.9 5.2
Amortization of capitalized implementation costs $ 1.6 $ 0.9 $ 4.4 $ 2.7
Deferred Commissions | Minimum        
Capitalized Contract Cost [Line Items]        
Expected period of customer benefit 5 years   5 years  
Deferred Commissions | Maximum        
Capitalized Contract Cost [Line Items]        
Expected period of customer benefit 7 years   7 years  
v3.19.3
Summary of Significant Accounting Policies - Schedule of Useful Lives of Property and Equipment (Details)
9 Months Ended
Sep. 30, 2019
Computer hardware and equipment | Minimum  
Property, Plant and Equipment [Line Items]  
Estimated useful life 3 years
Computer hardware and equipment | Maximum  
Property, Plant and Equipment [Line Items]  
Estimated useful life 5 years
Purchased software and licenses | Minimum  
Property, Plant and Equipment [Line Items]  
Estimated useful life 3 years
Purchased software and licenses | Maximum  
Property, Plant and Equipment [Line Items]  
Estimated useful life 5 years
Furniture and fixtures  
Property, Plant and Equipment [Line Items]  
Estimated useful life 7 years
v3.19.3
Summary of Significant Accounting Policies - Disaggregation of Revenues by Major Source (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Disaggregation of Revenue [Line Items]        
Total Revenues $ 79,702 $ 60,541 $ 228,644 $ 173,923
Subscription        
Disaggregation of Revenue [Line Items]        
Total Revenues 56,143 41,895 160,328 121,262
Transactional        
Disaggregation of Revenue [Line Items]        
Total Revenues 12,264 10,417 35,977 27,936
Services and Other        
Disaggregation of Revenue [Line Items]        
Total Revenues $ 11,295 $ 8,229 $ 32,339 $ 24,725
v3.19.3
Summary of Significant Accounting Policies - Services and Other Revenues (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Revenue from External Customer [Line Items]        
Revenues $ 79,702 $ 60,541 $ 228,644 $ 173,923
Technology Services, Other        
Revenue from External Customer [Line Items]        
Revenues $ 500 $ 500 $ 1,400 $ 1,200
v3.19.3
Summary of Significant Accounting Policies - Stock-Based Compensation (Details)
9 Months Ended
Sep. 30, 2019
annual_installment
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Dividend yield 0.00%
Stock options  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Award vesting period 36 months
Stock options | Year One  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Award vesting rights (percentage) 25.00%
Award vesting period 1 year
Restricted Stock Units (RSUs)  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Number of annual installments 4
Restricted Stock Units (RSUs) | Year One  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Award vesting rights (percentage) 25.00%
Restricted Stock Units (RSUs) | Year Two  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Award vesting rights (percentage) 25.00%
Restricted Stock Units (RSUs) | Year Three  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Award vesting rights (percentage) 25.00%
Restricted Stock Units (RSUs) | Year Four  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Award vesting rights (percentage) 25.00%
Market Stock Units  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Award vesting period 3 years
Market Stock Units | Year One  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Award vesting rights (percentage) 33.00%
Market Stock Units | Year Two  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Award vesting rights (percentage) 33.00%
Market Stock Units | Year Three  
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]  
Award vesting rights (percentage) 200.00%
v3.19.3
Summary of Significant Accounting Policies - Contingent Consideration (Details) - Cloud Lending, Inc. - USD ($)
$ in Millions
Sep. 30, 2019
Oct. 15, 2018
Business Acquisition [Line Items]    
Fair value of contingent earn-out payments   $ 59.5
Other Noncurrent Liabilities    
Business Acquisition [Line Items]    
Fair value of contingent consideration $ 21.7  
v3.19.3
Summary of Significant Accounting Policies - Summary of Basic and Diluted Net Loss per Common Share (Details) - USD ($)
$ / shares in Units, shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
Jun. 30, 2019
Mar. 31, 2019
Sep. 30, 2018
Jun. 30, 2018
Mar. 31, 2018
Sep. 30, 2019
Sep. 30, 2018
Numerator:                
Net loss $ (18,569) $ (17,331) $ (19,311) $ (8,859) $ (8,627) $ (6,048) $ (55,211) $ (23,534)
Denominator:                
Weighted-average common shares outstanding, basic and diluted (in shares) 47,782     42,993     45,519 42,597
Net loss per common share, basic and diluted (usd per share) $ (0.39)     $ (0.21)     $ (1.21) $ (0.55)
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]                
Antidilutive securities excluded from computation of earnings per share (in shares)             5,355 5,052
Stock options, restricted stock units, and market stock units                
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]                
Antidilutive securities excluded from computation of earnings per share (in shares)             3,940 4,842
Shares related to the 2023 Notes                
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]                
Antidilutive securities excluded from computation of earnings per share (in shares)             1,226 210
Shares subject to warrants related to the issuance of the 2023 Notes                
Antidilutive Securities Excluded from Computation of Earnings Per Share [Line Items]                
Antidilutive securities excluded from computation of earnings per share (in shares)             189 0
v3.19.3
Summary of Significant Accounting Policies - Recent Accounting Pronouncements (Details) - USD ($)
9 Months Ended
Sep. 30, 2019
Jan. 01, 2019
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]    
Operating lease, right-of-use assets $ 29,159,000  
Operating lease liability 37,781,000  
Accounting Standards Update 2016-02    
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]    
Operating lease, right-of-use assets   $ 27,000,000.0
Operating lease liability   $ 36,200,000
Accounting Standards Update 2018-15    
Revenue, Initial Application Period Cumulative Effect Transition [Line Items]    
Implementation costs related to hosting arrangements $ 0  
v3.19.3
Business Combinations (Details) - USD ($)
3 Months Ended 9 Months Ended
Nov. 30, 2018
Oct. 15, 2018
Sep. 30, 2019
Sep. 30, 2019
Cloud Lending, Inc.        
Business Acquisition [Line Items]        
Purchase price   $ 125,100,000    
Cash paid to acquire business   107,300,000    
Amount placed in escrow account   $ 10,500,000    
Escrow Deposit, Period Held In Escrow   18 months    
Fair value of contingent earn-out payments   $ 59,500,000    
Compensation expenses included in acquisition related costs     $ 300,000 $ 1,300,000
Cloud Lending, Inc. | Other Noncurrent Liabilities        
Business Acquisition [Line Items]        
Fair value of contingent consideration     21,700,000 21,700,000
Gro Solutions        
Business Acquisition [Line Items]        
Cash paid to acquire business $ 25,500,000      
Amount placed in escrow account $ 400,000      
Compensation expenses included in acquisition related costs     $ 0 $ 200,000
Minimum | Gro Solutions        
Business Acquisition [Line Items]        
Escrow Deposit, Period Held In Escrow 12 months      
Maximum | Gro Solutions        
Business Acquisition [Line Items]        
Escrow Deposit, Period Held In Escrow 18 months      
v3.19.3
Fair Value Measurements - Financial Assets and Liabilities Measured at Fair Value on Recurring Basis (Details) - USD ($)
$ in Thousands
Sep. 30, 2019
Dec. 31, 2018
Assets    
Investments $ 35,696 $ 68,979
Fair Value, Measurements, Recurring    
Assets    
Investments 35,696 68,979
Fair Value, Measurements, Recurring | Contingent consideration    
Liabilities    
Contingent consideration 21,726 16,862
Fair Value, Measurements, Recurring | Quoted Prices in Active Markets for Identical Assets (Level I)    
Assets    
Investments 0 0
Fair Value, Measurements, Recurring | Quoted Prices in Active Markets for Identical Assets (Level I) | Contingent consideration    
Liabilities    
Contingent consideration 0 0
Fair Value, Measurements, Recurring | Significant Other Observable Inputs (Level II)    
Assets    
Investments 35,696 68,979
Fair Value, Measurements, Recurring | Significant Other Observable Inputs (Level II) | Contingent consideration    
Liabilities    
Contingent consideration 0 0
Fair Value, Measurements, Recurring | Significant Unobservable Inputs (Level III)    
Assets    
Investments 0 0
Fair Value, Measurements, Recurring | Significant Unobservable Inputs (Level III) | Contingent consideration    
Liabilities    
Contingent consideration 21,726 16,862
U.S. government agency bonds    
Assets    
Investments 502 22,293
U.S. government agency bonds | Fair Value, Measurements, Recurring    
Assets    
Investments 502 22,293
U.S. government agency bonds | Fair Value, Measurements, Recurring | Quoted Prices in Active Markets for Identical Assets (Level I)    
Assets    
Investments 0 0
U.S. government agency bonds | Fair Value, Measurements, Recurring | Significant Other Observable Inputs (Level II)    
Assets    
Investments 502 22,293
U.S. government agency bonds | Fair Value, Measurements, Recurring | Significant Unobservable Inputs (Level III)    
Assets    
Investments 0 0
Corporate bonds and commercial paper    
Assets    
Investments 34,949 44,734
Corporate bonds and commercial paper | Fair Value, Measurements, Recurring    
Assets    
Investments 34,949 44,734
Corporate bonds and commercial paper | Fair Value, Measurements, Recurring | Quoted Prices in Active Markets for Identical Assets (Level I)    
Assets    
Investments 0 0
Corporate bonds and commercial paper | Fair Value, Measurements, Recurring | Significant Other Observable Inputs (Level II)    
Assets    
Investments 34,949 44,734
Corporate bonds and commercial paper | Fair Value, Measurements, Recurring | Significant Unobservable Inputs (Level III)    
Assets    
Investments 0 0
Certificates of deposit    
Assets    
Investments 245 1,952
Certificates of deposit | Fair Value, Measurements, Recurring    
Assets    
Investments 245 1,952
Certificates of deposit | Fair Value, Measurements, Recurring | Quoted Prices in Active Markets for Identical Assets (Level I)    
Assets    
Investments 0 0
Certificates of deposit | Fair Value, Measurements, Recurring | Significant Other Observable Inputs (Level II)    
Assets    
Investments 245 1,952
Certificates of deposit | Fair Value, Measurements, Recurring | Significant Unobservable Inputs (Level III)    
Assets    
Investments 0 0
Money market funds    
Assets    
Cash equivalents 85,195 54,559
Money market funds | Fair Value, Measurements, Recurring    
Assets    
Cash equivalents 85,195 54,559
Money market funds | Fair Value, Measurements, Recurring | Quoted Prices in Active Markets for Identical Assets (Level I)    
Assets    
Cash equivalents 85,195 54,559
Money market funds | Fair Value, Measurements, Recurring | Significant Other Observable Inputs (Level II)    
Assets    
Cash equivalents 0 0
Money market funds | Fair Value, Measurements, Recurring | Significant Unobservable Inputs (Level III)    
Assets    
Cash equivalents $ 0 $ 0
v3.19.3
Fair Value Measurements - Narrative (Details)
$ in Millions
3 Months Ended
Sep. 30, 2019
USD ($)
Fair Value Disclosures [Abstract]  
Increase in fair value of contingent consideration $ 1.4
v3.19.3
Cash, Cash Equivalents and Investments - Summary of Cash Equivalents and Investments (Details) - USD ($)
$ in Thousands
Sep. 30, 2019
Dec. 31, 2018
Debt Securities, Available-for-sale [Line Items]    
Cash $ 601,156 $ 108,341
Investments, amortized cost 35,564 69,094
Gross Unrealized Gains 139 0
Gross Unrealized Losses (7) (115)
Investments, fair value 35,696 68,979
U.S. government agency bonds    
Debt Securities, Available-for-sale [Line Items]    
Investments, amortized cost 502 22,330
Gross Unrealized Gains 0 0
Gross Unrealized Losses 0 (37)
Investments, fair value 502 22,293
Corporate bonds and commercial paper    
Debt Securities, Available-for-sale [Line Items]    
Investments, amortized cost 34,817 44,812
Gross Unrealized Gains 139 0
Gross Unrealized Losses (7) (78)
Investments, fair value 34,949 44,734
Certificates of deposit    
Debt Securities, Available-for-sale [Line Items]    
Investments, amortized cost 245 1,952
Gross Unrealized Gains 0 0
Gross Unrealized Losses 0 0
Investments, fair value 245 1,952
Cash    
Debt Securities, Available-for-sale [Line Items]    
Cash 516,000 53,800
Money market funds    
Debt Securities, Available-for-sale [Line Items]    
Cash equivalents, amortized cost 85,195 54,559
Cash equivalents, fair value $ 85,195 $ 54,559
v3.19.3
Cash, Cash Equivalents and Investments - Contractual Maturities (Details) - USD ($)
$ in Thousands
Sep. 30, 2019
Dec. 31, 2018
Cash and Cash Equivalents [Abstract]    
Due within one year or less $ 28,038 $ 61,514
Due after one year through five years 7,658 7,465
Total $ 35,696 $ 68,979
v3.19.3
Cash, Cash Equivalents and Investments - Fair Values and Gross Unrealized Loss of Available-For-Sale Investments (Details) - USD ($)
$ in Thousands
Sep. 30, 2019
Dec. 31, 2018
Debt Securities, Available-for-sale [Line Items]    
Adjusted Cost $ 5,582 $ 67,142
Gross Unrealized Loss (7) (115)
Fair Value 5,575 67,027
U.S. government agency bonds    
Debt Securities, Available-for-sale [Line Items]    
Adjusted Cost 502 22,330
Gross Unrealized Loss 0 (37)
Fair Value 502 22,293
Corporate bonds and commercial paper    
Debt Securities, Available-for-sale [Line Items]    
Adjusted Cost 5,080 44,812
Gross Unrealized Loss (7) (78)
Fair Value $ 5,073 $ 44,734
v3.19.3
Goodwill and Intangible Assets - Narrative (Details)
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2019
USD ($)
Sep. 30, 2018
USD ($)
Sep. 30, 2019
USD ($)
reporting_unit
operating_segment
Sep. 30, 2018
USD ($)
Dec. 31, 2018
USD ($)
Finite-Lived Intangible Assets [Line Items]          
Goodwill $ 107,857,000   $ 107,857,000   $ 107,907,000
Number of operating segments | operating_segment     1    
Number of reporting units | reporting_unit     1    
Impairment of goodwill     $ 0   0
Amortization of acquired intangibles 912,000 $ 251,000 3,032,000 $ 987,000  
Capitalized software development costs 4,000,000.0   4,000,000.0   $ 4,000,000
Amortization of capitalized software development costs 200,000 200,000 600,000 600,000  
Cost of revenues          
Finite-Lived Intangible Assets [Line Items]          
Amortization of acquired intangibles 1,900,000 900,000 5,500,000 2,700,000  
Operating expenses          
Finite-Lived Intangible Assets [Line Items]          
Amortization of acquired intangibles $ 900,000 $ 200,000 $ 3,000,000.0 $ 1,000,000.0  
Minimum          
Finite-Lived Intangible Assets [Line Items]          
Estimated useful life     2 years    
Maximum          
Finite-Lived Intangible Assets [Line Items]          
Estimated useful life     10 years    
Maximum | Capitalized software development costs          
Finite-Lived Intangible Assets [Line Items]          
Estimated useful life     5 years    
v3.19.3
Goodwill and Intangible Assets - Schedule of Intangible Assets (Details) - USD ($)
$ in Thousands
Sep. 30, 2019
Dec. 31, 2018
Finite-Lived Intangible Assets [Line Items]    
Gross Amount $ 81,835 $ 81,876
Accumulated Amortization (27,668) (18,580)
Net Carrying Amount 54,167 63,296
Customer relationships    
Finite-Lived Intangible Assets [Line Items]    
Gross Amount 10,640 10,640
Accumulated Amortization (3,710) (2,148)
Net Carrying Amount 6,930 8,492
Non-compete agreements    
Finite-Lived Intangible Assets [Line Items]    
Gross Amount 2,064 2,064
Accumulated Amortization (975) (668)
Net Carrying Amount 1,089 1,396
Trademarks    
Finite-Lived Intangible Assets [Line Items]    
Gross Amount 11,935 11,935
Accumulated Amortization (3,166) (2,350)
Net Carrying Amount 8,769 9,585
Acquired technology    
Finite-Lived Intangible Assets [Line Items]    
Gross Amount 53,183 53,183
Accumulated Amortization (17,854) (12,030)
Net Carrying Amount 35,329 41,153
Assembled workforce    
Finite-Lived Intangible Assets [Line Items]    
Gross Amount 38 79
Accumulated Amortization (34) (51)
Net Carrying Amount 4 28
Capitalized software development costs    
Finite-Lived Intangible Assets [Line Items]    
Gross Amount 3,975 3,975
Accumulated Amortization (1,929) (1,333)
Net Carrying Amount $ 2,046 $ 2,642
v3.19.3
Commitments and Contingencies - Narrative (Details)
ft² in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
USD ($)
Sep. 30, 2018
USD ($)
Jun. 30, 2018
USD ($)
Sep. 30, 2019
USD ($)
ft²
building
Sep. 30, 2018
USD ($)
Other Commitments [Line Items]          
Number of buildings occupied | building       2  
Unoccupied lease charges $ 244 $ 0   $ 244 $ 658
Lease liability, current 7,472     7,472  
Lease liability, non-current 30,309     30,309  
Rent expense $ 1,300     $ 3,700  
Rent expense   $ 1,000     $ 3,200
Lease One          
Other Commitments [Line Items]          
Leased square feet | ft²       67  
Lease renewal term 5 years     5 years  
Lease Two          
Other Commitments [Line Items]          
Leased square feet | ft²       129  
Lease renewal term 10 years     10 years  
Atlanta Georgia Office Lease          
Other Commitments [Line Items]          
Unoccupied lease charges     $ 200    
Austin Office Lease          
Other Commitments [Line Items]          
Unoccupied lease charges     $ 700    
Lease liability, current $ 100     $ 100  
Lease liability, non-current $ 200     $ 200  
v3.19.3
Commitments and Contingencies - Schedule of Operating Lease Cost, Lease Term and Discount Rate (Details)
$ in Thousands
9 Months Ended
Sep. 30, 2019
USD ($)
Lease expense:  
Operating lease expense $ 1,697
Sublease income (153)
Total lease expense 1,544
Cash paid for amounts included in the measurement of lease liabilities  
Operating cash flows from operating leases 1,862
Right-of-use assets obtained in exchange for operating lease liabilities as of September 30, 2019 $ 29,159
Weighted-average remaining lease term - operating leases 7 years
Weighted-average discount rate - operating leases 5.50%
v3.19.3
Commitments and Contingencies - Schedule of Minimum Payments Required Under Operating Leases (Details)
$ in Thousands
Sep. 30, 2019
USD ($)
Operating Lease Liabilities, Payments Due [Abstract]  
2019 (from October 1 to December 31) $ 1,852
2020 7,952
2021 6,824
2022 6,350
2023 5,940
Thereafter 18,250
Total lease payments 47,168
Less: present value discount (9,387)
Present value of lease liabilities $ 37,781
v3.19.3
Commitments and Contingencies - Contractual Commitments (Details)
$ in Thousands
Sep. 30, 2019
USD ($)
Commitments and Contingencies Disclosure [Abstract]  
2019 (from October 1 to December 31) $ 3,693
2020 20,336
2021 19,018
2022 18,520
2023 241,697
Thereafter 322,181
Total commitments $ 625,445
v3.19.3
Convertible Senior Notes - Narrative (Details)
$ / shares in Units, shares in Millions
1 Months Ended 9 Months Ended
Sep. 30, 2019
USD ($)
day
$ / shares
Jun. 30, 2019
USD ($)
day
Feb. 28, 2018
USD ($)
day
$ / shares
shares
Sep. 30, 2019
USD ($)
$ / shares
Sep. 30, 2018
USD ($)
Debt Instrument [Line Items]          
Total cost of bond hedge     $ 41,700,000    
Number of warrants issued, subject to anti-dilution adjustments (in shares) | shares     4.0    
Warrant strike price (usd per share) | $ / shares     $ 78.75    
Proceeds from warrants     $ 22,400,000 $ 0 $ 22,379,000
Convertible Debt | Convertible Senior Notes Due February 2023          
Debt Instrument [Line Items]          
Principal amount     $ 230,000,000.0    
Interest rate     0.75%    
Initial conversion rate of common stock       0.0174292  
Conversion price (usd per share) | $ / shares     $ 57.38    
Limitation on sale of common stock, sale price threshold, number of trading days | day 20   20    
Limitation on sale of common stock, sale price threshold, trading period | day 30   30    
Threshold percentage of stock price trigger 130.00%   130.00%    
Number of consecutive business days       5 days  
Percentage of closing sale price in excess of convertible notes       98.00%  
Redemption price percentage     100.00%    
Effective interest rate of liability component     5.875%    
Issuance costs attributable to the liability component $ 5,300,000     $ 5,300,000  
Net issuance costs related to the equity component 1,500,000     $ 1,500,000  
Remaining discount and issuance costs amortization period       3 years 4 months 24 days  
Number of securities called by warrants (in shares) | shares     0.9    
Convertible Debt | Convertible Senior Notes Due June 2026          
Debt Instrument [Line Items]          
Principal amount $ 316,300,000     $ 316,300,000  
Interest rate 0.75%     0.75%  
Initial conversion rate of common stock       0.0112851  
Conversion price (usd per share) | $ / shares $ 88.61     $ 88.61  
Limitation on sale of common stock, sale price threshold, number of trading days | day   20      
Limitation on sale of common stock, sale price threshold, trading period | day   30      
Threshold percentage of stock price trigger   130.00%      
Number of consecutive business days       5 days  
Percentage of closing sale price in excess of convertible notes       98.00%  
Redemption price percentage   100.00%      
Effective interest rate of liability component 5.38%     5.38%  
Issuance costs attributable to the liability component $ 6,400,000     $ 6,400,000  
Net issuance costs related to the equity component $ 2,900,000     $ 2,900,000  
Remaining discount and issuance costs amortization period       6 years 8 months 12 days  
Initial strike price (in usd per share) | $ / shares $ 88.6124     $ 88.6124  
Initial cap price (in usd per share) | $ / shares $ 139.00     $ 139.00  
Cost incurred in connection with capped calls   $ 40,800,000      
v3.19.3
Convertible Senior Notes - Schedule of Convertible Notes (Details) - Convertible Debt
$ in Thousands
Sep. 30, 2019
USD ($)
Convertible Senior Notes Due February 2023  
Liability component:  
Principal $ 230,000
Unamortized debt discount (35,786)
Unamortized debt issuance costs (3,741)
Net carrying amount 190,473
Equity component:  
Net issuance costs (1,500)
Convertible Senior Notes Due February 2023 | Additional Paid-In Capital  
Equity component:  
Net allocation of proceeds 31,116
Net issuance costs (1,517)
Net carrying amount 29,599
Convertible Senior Notes Due June 2026  
Liability component:  
Principal 316,250
Unamortized debt discount (81,266)
Unamortized debt issuance costs (6,131)
Net carrying amount 228,853
Equity component:  
Net issuance costs (2,900)
Convertible Senior Notes Due June 2026 | Additional Paid-In Capital  
Equity component:  
Net allocation of proceeds 84,412
Net issuance costs (2,862)
Net carrying amount $ 81,550
v3.19.3
Convertible Senior Notes - Schedule of Interest Expense (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Debt Instrument [Line Items]        
Amortization of debt issuance costs     $ 1,004 $ 587
Amortization of debt discount     10,150 5,370
Convertible Senior Notes Due February 2023 | Convertible Debt        
Debt Instrument [Line Items]        
Contractual interest expense $ 431 $ 379 1,299 1,027
Amortization of debt issuance costs 259 241 759 587
Amortization of debt discount 2,364 2,282 7,004 5,370
Total 3,054 2,902 9,062 6,984
Convertible Senior Notes Due June 2026 | Convertible Debt        
Debt Instrument [Line Items]        
Contractual interest expense 593 0 731 0
Amortization of debt issuance costs 200 0 245 0
Amortization of debt discount 2,556 0 3,146 0
Total $ 3,349 $ 0 $ 4,122 $ 0
v3.19.3
Stockholders' Equity (Details) - $ / shares
Jun. 12, 2019
Jun. 10, 2019
Public Stock Offering    
Class of Stock [Line Items]    
Issuance of common stock from registered public offering (in shares) 395,698 2,637,986
Issuance of common stock from registered public offering (in usd per share) $ 69.50 $ 69.50
Public Stock Offering - Shares From Parent    
Class of Stock [Line Items]    
Issuance of common stock from registered public offering (in shares)   2,913,684
Public Stock Offering - Shares From Existing Shareholders    
Class of Stock [Line Items]    
Issuance of common stock from registered public offering (in shares) 120,000  
v3.19.3
Stock-Based Compensation - Narrative (Details) - shares
9 Months Ended
Jan. 01, 2019
Sep. 30, 2019
Dec. 31, 2018
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Common stock, granted (in shares)   0  
2014 Stock Plan      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Shares reserved for future issuance under the plan (in shares)     9,186,000
Additional shares authorized under the plan, percentage increase   4.50%  
Automatic annual increase in shares 1,959,000    
Shares transferred from the previous plan that expired or terminated (in shares)   0  
Shares allocated for issuance (in shares)   11,145,000  
Common stock, granted (in shares)   2,706,000  
Shares available for future issuance under the plan (in shares)   4,653,000  
2007 Stock Plan      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Shares available for future issuance under the plan (in shares)   0  
Restricted Stock Units (RSUs) | 2014 Stock Plan      
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]      
Shares reserved for future issuance under the plan (in shares)   4,555,000  
Shares transferred from the previous plan that expired or terminated (in shares)   769,000  
v3.19.3
Stock-Based Compensation - Stock Option Activity (Details)
shares in Thousands
9 Months Ended
Sep. 30, 2019
$ / shares
shares
Number of Options  
Balance as of beginning of period (in shares) | shares 2,654
Stock options, granted (in shares) | shares 0
Stock options, exercised (in shares) | shares (1,003)
Stock options, forfeited (in shares) | shares (52)
Balance as of end of period (in shares) | shares 1,599
Weighted Average Exercise Price  
Balance at beginning of period (in dollars per share) | $ / shares $ 19.72
Granted (in dollars per share) | $ / shares 0
Exercised (in dollars per share) | $ / shares 14.07
Forfeited (in dollars per share) | $ / shares 39.73
Balance at end of period (in dollars per share) | $ / shares $ 22.62
v3.19.3
Stock-Based Compensation - Restricted Stock Unit Activity (Details) - Restricted Stock Units (RSUs)
shares in Thousands
9 Months Ended
Sep. 30, 2019
$ / shares
shares
Number of Shares  
Nonvested as of beginning of period (in shares) | shares 1,937
Granted (in shares) | shares 718
Vested (in shares) | shares (586)
Forfeited (in shares) | shares (147)
Nonvested as of end of period (in shares) | shares 1,922
Weighted Average Grant Date Fair Value  
Nonvested at beginning of period (in dollars per share) | $ / shares $ 43.50
Granted (in dollars per share) | $ / shares 73.16
Vested (in dollars per share) | $ / shares 38.44
Forfeited (in dollars per share) | $ / shares 46.79
Nonvested at end of period (in dollars per share) | $ / shares $ 55.98
v3.19.3
Stock-Based Compensation - Market Stock Unit Activity (Details) - Market Stock Units
shares in Thousands
9 Months Ended
Sep. 30, 2019
$ / shares
shares
Number of Shares  
Nonvested as of beginning of period (in shares) | shares 260
Granted (in shares) | shares 242
Vested (in shares) | shares (81)
Forfeited (in shares) | shares (2)
Nonvested as of end of period (in shares) | shares 419
Weighted Average Grant Date Fair Value  
Nonvested at beginning of period (in dollars per share) | $ / shares $ 21.98
Granted (in dollars per share) | $ / shares 29.79
Vested (in dollars per share) | $ / shares 12.70
Forfeited (in dollars per share) | $ / shares 26.34
Nonvested at end of period (in dollars per share) | $ / shares $ 28.26
v3.19.3
Income Taxes (Details) - USD ($)
$ in Millions
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Income Tax Disclosure [Abstract]        
Effective tax rate 0.20% 3.10% 0.60% 2.60%
Unrecognized tax benefits $ 0.3   $ 0.3  
v3.19.3
Subsequent Event (Details) - Lender Performance Group, LLC
$ in Millions
Sep. 30, 2019
USD ($)
Business Acquisition [Line Items]  
Cash paid to acquire business $ 510.0
Amount placed in escrow account $ 4.8
v3.19.3
Label Element Value
Accounting Standards Update 2014-09 [Member]  
Cumulative Effect of New Accounting Principle in Period of Adoption us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption $ 15,842,000
Accounting Standards Update 2014-09 [Member] | Retained Earnings [Member]  
Cumulative Effect of New Accounting Principle in Period of Adoption us-gaap_CumulativeEffectOfNewAccountingPrincipleInPeriodOfAdoption $ 15,842,000