SYNACOR, INC., 10-Q filed on 11/12/2020
Quarterly Report
v3.20.2
Cover - shares
9 Months Ended
Sep. 30, 2020
Nov. 09, 2020
Cover [Abstract]    
Document Type 10-Q  
Document Quarterly Report true  
Document Period End Date Sep. 30, 2020  
Document Transition Report false  
Entity File Number 001-33843  
Entity Registrant Name Synacor, Inc.  
Entity Incorporation, State or Country Code DE  
Entity Tax Identification Number 16-1542712  
Entity Address, Address Line One 40 La Riviere Drive, Suite 300  
Entity Address, City or Town Buffalo,  
Entity Address, State or Province NY  
Entity Address, Postal Zip Code 14202  
City Area Code 716  
Local Phone Number 853-1362  
Title of 12(b) Security Common Stock, $0.01 Par Value  
Trading Symbol SYNC  
Security Exchange Name NASDAQ  
Entity Current Reporting Status Yes  
Entity Interactive Data Current Yes  
Entity Filer Category Non-accelerated Filer  
Entity Small Business true  
Entity Emerging Growth Company false  
Entity Shell Company false  
Entity Common Stock, Shares Outstanding (in shares)   39,644,363
Amendment Flag false  
Document Fiscal Year Focus 2020  
Document Fiscal Period Focus Q3  
Entity Central Index Key 0001408278  
Current Fiscal Year End Date --12-31  
v3.20.2
Condensed Consolidated Balance Sheets - Unaudited - USD ($)
$ in Thousands
Sep. 30, 2020
Dec. 31, 2019
CURRENT ASSETS:    
Cash and cash equivalents $ 4,280 $ 10,966
Accounts receivable—net of allowance of $565 and $585 12,809 20,532
Prepaid expenses and other current assets 3,287 2,989
Total current assets 20,376 34,487
PROPERTY AND EQUIPMENT, net 12,192 14,948
OPERATING LEASE RIGHT-OF-USE ASSETS, net 3,458 4,765
GOODWILL 15,943 15,948
INTANGIBLE ASSETS, net 6,820 8,411
OTHER ASSETS 876 1,319
Total assets 59,665 79,878
CURRENT LIABILITIES:    
Accounts payable 8,597 12,583
Accrued expenses and other current liabilities 3,725 5,878
Current portion of deferred revenue 5,750 6,509
Current portion of long-term debt and finance leases 1,018 2,529
Current portion of operating lease liabilities 2,434 2,165
Total current liabilities 21,524 29,664
LONG-TERM PORTION OF DEBT AND FINANCE LEASES 1,309 729
LONG-TERM PORTION OF OPERATING LEASE LIABILITIES 1,629 2,846
DEFERRED REVENUE 1,696 2,366
DEFERRED INCOME TAXES 334 275
OTHER LONG-TERM LIABILITIES 248 334
Total liabilities 26,740 36,214
COMMITMENTS AND CONTINGENCIES (Note 8)
STOCKHOLDERS’ EQUITY:    
Preferred stock – par value $0.01 per share; authorized 10,000,000 shares; none issued 0 0
Common stock – par value $0.01 per share; authorized 100,000,000 shares; 40,508,235 shares issued and 39,574,075 shares outstanding at September 30, 2020 and 40,075,475 shares issued and 39,201,477 shares outstanding at December 31, 2019 405 401
Treasury stock – at cost, 934,160 shares at September 30, 2020 and 873,998 shares at December 31, 2019 (2,004) (1,931)
Additional paid-in capital 147,572 146,460
Accumulated deficit (112,416) (100,747)
Accumulated other comprehensive loss (632) (519)
Total stockholders’ equity 32,925 43,664
Total liabilities and stockholders’ equity $ 59,665 $ 79,878
v3.20.2
Condensed Consolidated Balance Sheets - Unaudited (Parenthetical) - USD ($)
$ in Thousands
Sep. 30, 2020
Dec. 31, 2019
Statement of Financial Position [Abstract]    
Allowance for doubtful accounts $ 565 $ 585
Preferred stock, par value (in dollars per share) $ 0.01 $ 0.01
Preferred stock, shares authorized (in shares) 10,000,000 10,000,000
Preferred stock, shares issued (in shares) 0 0
Common stock, par value (in dollars per share) $ 0.01 $ 0.01
Common stock, shares authorized (in shares) 100,000,000 100,000,000
Common stock, shares issued (in shares) 40,508,235 40,075,475
Common stock, shares outstanding (in shares) 39,574,075 39,201,477
Treasury stock, shares (in shares) 934,160 873,998
v3.20.2
Condensed Consolidated Statements of Operations - Unaudited - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Income Statement [Abstract]        
REVENUE $ 18,529 $ 31,366 $ 57,288 $ 95,039
COSTS AND OPERATING EXPENSES:        
Cost of revenue (exclusive of depreciation and amortization shown separately below) 10,403 15,634 30,168 49,292
Technology and development (exclusive of depreciation and amortization shown separately below) 3,085 5,545 9,136 14,668
Sales and marketing 3,410 5,473 11,581 17,014
General and administrative (exclusive of depreciation and amortization shown separately below) 3,238 5,648 10,978 14,068
Depreciation and amortization 1,991 2,605 6,430 7,607
Total costs and operating expenses 22,127 34,905 68,293 102,649
LOSS FROM OPERATIONS (3,598) (3,539) (11,005) (7,610)
OTHER (EXPENSE) INCOME, net (124) 101 218 110
INTEREST EXPENSE (37) (80) (146) (199)
LOSS BEFORE INCOME TAXES (3,759) (3,518) (10,933) (7,699)
PROVISION FOR INCOME TAXES 203 207 736 757
Net loss $ (3,962) $ (3,725) $ (11,669) $ (8,456)
NET LOSS PER SHARE:        
Basic (in dollars per share) $ (0.10) $ (0.10) $ (0.30) $ (0.22)
Diluted (in dollars per share) $ (0.10) $ (0.10) $ (0.30) $ (0.22)
WEIGHTED AVERAGE SHARES USED TO COMPUTE NET LOSS PER SHARE:        
Basic (in shares) 39,503,951 39,073,998 39,405,791 39,047,561
Diluted (in shares) 39,503,951 39,073,998 39,405,791 39,047,561
v3.20.2
Condensed Consolidated Statements of Comprehensive Loss - Unaudited - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Statement of Comprehensive Income [Abstract]        
Net loss $ (3,962) $ (3,725) $ (11,669) $ (8,456)
Other comprehensive loss:        
Changes in foreign currency translation adjustment 57 (136) (113) (151)
Comprehensive loss $ (3,905) $ (3,861) $ (11,782) $ (8,607)
v3.20.2
Condensed Consolidated Statements of Stockholders' Equity - Unaudited - USD ($)
$ in Thousands
Total
Common Stock
Treasury Stock
Additional Paid-in Capital
Accumulated Deficit
Accumulated Other Comprehensive Loss
Beginning balance (in shares) at Dec. 31, 2018   39,880,054 852,482      
Beginning balance at Dec. 31, 2018 $ 51,171 $ 399 $ (1,899) $ 144,739 $ (91,726) $ (342)
Increase (Decrease) in Temporary Equity [Roll Forward]            
Exercise of common stock options (in shares)   26,527        
Exercise of common stock options 40     40    
Stock-based compensation cost 1,220     1,220    
Vesting of restricted stock units, net of treasury stock (in shares)   73,815 21,516      
Vesting of restricted stock units, net of treasury stock (31)   $ (32)      
Net loss (8,456)       (8,456)  
Other comprehensive loss (151)         (151)
Ending balance (in shares) at Sep. 30, 2019   39,980,396 873,998      
Ending balance at Sep. 30, 2019 43,793 $ 400 $ (1,931) 145,999 (100,182) (493)
Beginning balance (in shares) at Jun. 30, 2019   39,917,519 856,373      
Beginning balance at Jun. 30, 2019 47,144 $ 399 $ (1,905) 145,464 (96,457) (357)
Increase (Decrease) in Temporary Equity [Roll Forward]            
Exercise of common stock options (in shares)   0        
Exercise of common stock options 0     0    
Stock-based compensation cost 535     535    
Vesting of restricted stock units, net of treasury stock (in shares)   62,877 17,625      
Vesting of restricted stock units, net of treasury stock (25)   $ (26)      
Net loss (3,725)       (3,725)  
Other comprehensive loss (136)         (136)
Ending balance (in shares) at Sep. 30, 2019   39,980,396 873,998      
Ending balance at Sep. 30, 2019 $ 43,793 $ 400 $ (1,931) 145,999 (100,182) (493)
Beginning balance (in shares) at Dec. 31, 2019 39,201,477 40,075,475 873,998      
Beginning balance at Dec. 31, 2019 $ 43,664 $ 401 $ (1,931) 146,460 (100,747) (519)
Increase (Decrease) in Temporary Equity [Roll Forward]            
Exercise of common stock options (in shares) 0          
Stock-based compensation cost $ 1,116     1,116    
Vesting of restricted stock units, net of treasury stock (in shares)   432,760 60,162      
Vesting of restricted stock units, net of treasury stock (73) $ 4 $ (73) (4)    
Net loss (11,669)       (11,669)  
Other comprehensive loss $ (113)         (113)
Ending balance (in shares) at Sep. 30, 2020 39,574,075 40,508,235 934,160      
Ending balance at Sep. 30, 2020 $ 32,925 $ 405 $ (2,004) 147,572 (112,416) (632)
Beginning balance (in shares) at Jun. 30, 2020   40,353,854 904,535      
Beginning balance at Jun. 30, 2020 36,523 $ 404 $ (1,971) 147,233 (108,454) (689)
Increase (Decrease) in Temporary Equity [Roll Forward]            
Stock-based compensation cost 340     340    
Vesting of restricted stock units, net of treasury stock (in shares)   154,381 29,625      
Vesting of restricted stock units, net of treasury stock (33) $ 1 $ (33) (1)    
Net loss (3,962)       (3,962)  
Other comprehensive loss $ 57         57
Ending balance (in shares) at Sep. 30, 2020 39,574,075 40,508,235 934,160      
Ending balance at Sep. 30, 2020 $ 32,925 $ 405 $ (2,004) $ 147,572 $ (112,416) $ (632)
v3.20.2
Condensed Consolidated Statements of Cash Flows - Unaudited - USD ($)
$ in Thousands
9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
CASH FLOWS FROM OPERATING ACTIVITIES:    
Net loss $ (11,669) $ (8,456)
Adjustments to reconcile net loss to net cash and cash equivalents provided by (used in) operating activities:    
Depreciation and amortization 8,081 8,513
Asset impairment 687 1,751
Stock-based compensation expense 1,093 1,184
Provision for deferred income taxes 59 59
Change in allowance for doubtful accounts (20) 77
Changes in operating assets and liabilities:    
Accounts receivable, net 7,743 5,369
Prepaid expenses and other assets 122 59
Operating lease right-of-use assets and liabilities, net (109) 36
Accounts payable, accrued expenses and other liabilities (5,561) (3,132)
Deferred revenue (1,429) (251)
Net cash (used in) provided by operating activities (1,003) 5,209
CASH FLOWS FROM INVESTING ACTIVITIES:    
Purchases of property and equipment (2,640) (3,159)
Net cash used in investing activities (2,640) (3,159)
CASH FLOWS FROM FINANCING ACTIVITIES:    
Repayments on long-term debt and finance leases (2,863) (2,531)
Proceeds from exercise of common stock options 0 40
Payment of debt issuance costs 0 (60)
Purchase of treasury stock and shares received to satisfy minimum tax withholdings (73) (32)
Net cash used in financing activities (2,936) (2,583)
Effect of exchange rate changes on cash and cash equivalents (107) (156)
NET DECREASE IN CASH AND CASH EQUIVALENTS (6,686) (689)
Cash and cash equivalents, beginning of period 10,966 15,921
Cash and cash equivalents, end of period 4,280 15,232
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:    
Cash paid for interest 145 198
Cash paid for income taxes 407 574
SUPPLEMENTAL DISCLOSURES OF NON-CASH INVESTING AND FINANCING TRANSACTIONS:    
Minimum long-term debt and finance lease payments in accounts payable 0 277
Accrued property and equipment expenditures $ 0 $ 146
v3.20.2
The Company and Summary of Significant Accounting Principles
9 Months Ended
Sep. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
The Company and Summary of Significant Accounting Principles The Company and Summary of Significant Accounting Principles
Synacor, Inc., together with its consolidated subsidiaries (collectively, the “Company” or “Synacor”), is a digital technology company that provides email and collaboration software, cloud-based identity management platforms, managed web and mobile portals, and advertising solutions. The Company’s customers include communications providers, media companies, government entities and enterprises. Synacor is a trusted partner for enterprise software platforms and monetization solutions that Synacor delivers through public and private cloud software-as-a-service, software licensing, and professional services. Synacor enables clients to deepen their engagement with their consumers and users.
Basis of Presentation
The interim unaudited condensed consolidated financial statements and accompanying notes have been prepared in accordance with United States generally accepted accounting principles (“U.S. GAAP”) and include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of the Company’s management, the interim unaudited condensed consolidated financial statements include all adjustments, which include only normal recurring adjustments, necessary for the fair presentation of the Company’s financial position for the periods presented. These interim unaudited condensed consolidated financial statements are not necessarily indicative of the results expected for the full fiscal year or for any subsequent period.
The accompanying condensed consolidated balance sheet as of December 31, 2019 was derived from the audited financial statements as of that date, but does not include all the information and footnotes required by U.S. GAAP. These financial statements should be read in conjunction with the consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019.
Accounting Estimates
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates, judgments and assumptions that affect the amounts reported and disclosed in the financial statements and the accompanying notes. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Such estimates primarily relate to unsettled transactions and events as of the date of the financial statements. Actual results could differ materially from these estimates and judgments.
Many of our estimates require increased judgment due to the significant volatility, uncertainty and economic disruption of the recent global COVID-19 pandemic. We will continue to monitor the effects of the COVID-19 pandemic, and our estimates and judgments may change materially as new events occur or additional information becomes available to us.
Concentrations of Risk
As of September 30, 2020 and December 31, 2019, the Company had concentrations equal to or exceeding 10% of the Company’s accounts receivable as follows:
Accounts Receivable
September 30, 2020December 31, 2019
Portal & Advertising Customer A*13 %
* - Less than 10%
For the three and nine months ended September 30, 2020 and 2019, the Company had concentrations equal to or exceeding 10% of the Company’s revenue as follows:
Revenue
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Google search11 %**11 %
Portal & Advertising Customer A*13 %*13 %
* - Less than 10%
For the three and nine months ended September 30, 2020 and 2019, the following customers received revenue-share payments equal to or exceeding 10% of the Company’s cost of revenue:
Cost of Revenue
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Portal & Advertising Customer B*18 %*26 %
* - Less than 10%
Recent Accounting Pronouncements
Not Yet Adopted
In June 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update (“ASU”) No. 2016-13 ("ASU 2016-13") Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost. ASU 2016-13 replaces the existing incurred loss impairment model with an expected loss model which requires the use of forward-looking information to calculate credit loss estimates. It also eliminates the concept of other-than-temporary impairment and requires credit losses related to certain available-for-sale debt securities to be recorded through an allowance for credit losses rather than as a reduction in the amortized cost basis of the securities. These changes result in earlier recognition of credit losses. In November 2019, the FASB issued ASU 2019-10, "Financial Instruments - Credit Loss (topic 326), Derivatives and Hedging (Topic 815), and Leases (Topic 842)", which defers the effective date for public filers that are considered small reporting companies, as defined by the Securities and Exchange Commission, to fiscal years beginning after December 15, 2020, including interim periods within those fiscal years. The standard is effective for the Company for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2022. Early adoption is permitted. The Company does not believe the impact of adopting this standard will be material to its consolidated financial statements and related disclosures.
Recently Adopted
In August 2018, the FASB issued ASU No. 2018-15, Customer’s Accounting For Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (“ASU 2018-15”), which aligns the requirements for capitalizing implementation costs in a cloud computing arrangement with the requirements for capitalizing implementation costs incurred for an internal-use software license. Adoption of this guidance is required for fiscal years beginning after December 15, 2019 and interim periods within those fiscal years and early adoption is permitted. The amendments will be applied prospectively to all implementation costs incurred after adoption. There was no impact to the Company's condensed consolidation financial statements for the three and nine months ended September 30, 2020 as a result of adopting this standard update on January 1, 2020.
The Company considers the applicability and impact of all ASUs. ASUs not listed above were assessed and determined to be either not applicable, or had or are expected to have minimal impact on the Company’s financial statements and related disclosures.
v3.20.2
Revenue from Contracts with Customers
9 Months Ended
Sep. 30, 2020
Revenue from Contract with Customer [Abstract]  
Revenue from Contracts with Customers Revenue from Contracts with Customers
The Company generates all of its revenue from contracts with customers. Many of the Company’s contracts with customers contain multiple performance obligations. For these contracts, the Company accounts for individual performance obligations separately if they are distinct. The transaction price is allocated to the separate performance obligations on a relative standalone selling price basis. Standalone selling prices of software licenses are typically estimated using the residual approach. Standalone selling prices of services are typically estimated based on observable transactions when these services are sold on a standalone basis. The Company usually expects payment within 30 to 90 days from the invoice date (fulfillment of performance obligations or per contract terms). None of the Company’s contracts as of September 30, 2020 contained a significant financing component. Differences between the amount of revenue recognized and the amount invoiced are recognized as deferred revenue.
Disaggregation of revenue
The following table provides information about disaggregated revenue for the three and nine months ended September 30, 2020 and 2019 by the timing of revenue recognition, and includes a reconciliation of the disaggregated revenue by reportable segment (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Software & Services
Products and services transferred over time$8,139 $8,240 $24,532 $25,503 
Products transferred at a point in time1,977 2,851 7,561 7,334 
Total Software & Services10,116 11,091 32,093 32,837 
Portal & Advertising
Products and services transferred over time554 1,274 2,659 3,982 
Products transferred at a point in time7,859 19,001 22,536 58,220 
Total Portal & Advertising8,413 20,275 25,195 62,202 
Total Revenue$18,529 $31,366 $57,288 $95,039 
Revenue disaggregated by geography, based on the billing address of our customer, consists of the following (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Revenue
United States$13,077 $25,717 $41,044 $78,965 
International5,452 5,649 16,244 16,074 
Total revenue$18,529 $31,366 $57,288 $95,039 
Remaining Performance Obligations
Deferred revenue is recorded when cash payments are received or due in advance of revenue recognition from software licenses, professional services, and maintenance agreements. The timing of revenue recognition may differ from the timing of billings to customers.
The changes in deferred revenue, inclusive of both current and long-term, are as follows (in thousands):
Beginning balance - January 1, 2020
$8,875 
Recognition of deferred revenue(7,646)
Deferral of revenue6,133 
Effect of foreign currency translation84 
Ending balance - September 30, 2020
$7,446 
The majority of the deferred revenue balance above relates to the maintenance and support contracts for the Company's email software licenses. These are recognized straight-line over the life of the contract, with the majority of the balance being recognized within the next twelve months.
Practical Expedients
The Company generally expenses sales commissions when incurred because the amortization period would have been one year or less. These costs are recorded within sales and marketing expenses.
The Company does not disclose the value of unsatisfied performance obligations for (i) contracts with an original expected length of one year or less and (ii) contracts for which revenue is recognized at the amount to which the Company has the right to invoice for services performed.
v3.20.2
Leases
9 Months Ended
Sep. 30, 2020
Leases [Abstract]  
Leases Leases
The Company enters into various non-cancellable operating lease agreements for certain of our offices, data centers, colocations and network equipment. The Company’s leases have original lease periods expiring between 2020 and 2025. Many leases include one or more options to renew. The Company does not assume renewals in its determination of the lease term unless the renewals are deemed to be reasonably assured at lease commencement. The Company’s variable lease payments are immaterial and its lease agreements do not contain any material residual value guarantees or material restrictive covenants. Operating lease costs are included in cost of revenue and general and administrative costs in the Company’s condensed consolidated statements of operations. Finance lease amortization costs are included in depreciation and amortization, and finance lease interest costs are included in interest expense in the Company’s condensed consolidated statements of operations.
The components of lease costs are as follows (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Finance lease cost
Amortization of right-of-use assets$628 $958 $2,609 $1,586 
Interest32 211 100 400 
Operating lease cost705 1,129 2,030 2,219 
Total lease cost$1,365 $2,298 $4,739 $4,205 
The lease term and discount rate are as follows:
September 30, 2020December 31, 2019
Weighted Average Remaining Lease Term
Operating leases1.7Years2.0Years
Finance leases2.1Years1.2Years
Weighted Average Discount Rate
Operating leases6.0 %6.0 %
Finance leases3.7 %5.0 %
The following is a schedule, by years, of maturities of lease liabilities as of September 30, 2020 (in thousands):
Operating LeasesFinance Leases
The remainder of 2020
$644 $276 
20212,180 1,070 
20221,042 765 
2023441 328 
202436 29 
2025— 
Total undiscounted cash flows4,343 2,471 
Less imputed interest(280)(144)
Present value of lease liabilities$4,063 $2,327 
Supplemental cash flow information related to leases are as follows (in thousands):
Nine Months Ended
September 30,
20202019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$1,429 $2,324 
Operating cash flows from finance leases$100 $400 
Financing cash flows from finance leases$2,863 $1,586 
Lease liabilities arising from obtaining right-of-use-assets:
Operating leases$1,010 $64 
Finance leases$1,675 $1,925 
During the three and nine months ended September 30, 2020, the Company recorded $0.5 million in impairment charges related to operating lease ROU assets associated with certain leased office spaces being used in a manner different than originally planned, as part of cost cutting initiatives, these charges are included in general and administrative expense in the consolidated statement of operations. No such impairment charges occurred in the three and nine months ended September 30, 2019.
Leases Leases
The Company enters into various non-cancellable operating lease agreements for certain of our offices, data centers, colocations and network equipment. The Company’s leases have original lease periods expiring between 2020 and 2025. Many leases include one or more options to renew. The Company does not assume renewals in its determination of the lease term unless the renewals are deemed to be reasonably assured at lease commencement. The Company’s variable lease payments are immaterial and its lease agreements do not contain any material residual value guarantees or material restrictive covenants. Operating lease costs are included in cost of revenue and general and administrative costs in the Company’s condensed consolidated statements of operations. Finance lease amortization costs are included in depreciation and amortization, and finance lease interest costs are included in interest expense in the Company’s condensed consolidated statements of operations.
The components of lease costs are as follows (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Finance lease cost
Amortization of right-of-use assets$628 $958 $2,609 $1,586 
Interest32 211 100 400 
Operating lease cost705 1,129 2,030 2,219 
Total lease cost$1,365 $2,298 $4,739 $4,205 
The lease term and discount rate are as follows:
September 30, 2020December 31, 2019
Weighted Average Remaining Lease Term
Operating leases1.7Years2.0Years
Finance leases2.1Years1.2Years
Weighted Average Discount Rate
Operating leases6.0 %6.0 %
Finance leases3.7 %5.0 %
The following is a schedule, by years, of maturities of lease liabilities as of September 30, 2020 (in thousands):
Operating LeasesFinance Leases
The remainder of 2020
$644 $276 
20212,180 1,070 
20221,042 765 
2023441 328 
202436 29 
2025— 
Total undiscounted cash flows4,343 2,471 
Less imputed interest(280)(144)
Present value of lease liabilities$4,063 $2,327 
Supplemental cash flow information related to leases are as follows (in thousands):
Nine Months Ended
September 30,
20202019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$1,429 $2,324 
Operating cash flows from finance leases$100 $400 
Financing cash flows from finance leases$2,863 $1,586 
Lease liabilities arising from obtaining right-of-use-assets:
Operating leases$1,010 $64 
Finance leases$1,675 $1,925 
During the three and nine months ended September 30, 2020, the Company recorded $0.5 million in impairment charges related to operating lease ROU assets associated with certain leased office spaces being used in a manner different than originally planned, as part of cost cutting initiatives, these charges are included in general and administrative expense in the consolidated statement of operations. No such impairment charges occurred in the three and nine months ended September 30, 2019.
v3.20.2
Goodwill and Intangible Assets
9 Months Ended
Sep. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
Goodwill and Intangible Assets Goodwill and Intangible Assets
The changes in the carrying amount of goodwill for the nine months ended September 30, 2020 are as follows (in thousands):
Software & ServicesPortal & AdvertisingTotal
December 31, 2019$11,804 $4,144 $15,948 
Effect of foreign currency translation(5)— (5)
September 30, 2020$11,799 $4,144 $15,943 
The Company tests goodwill for impairment at least annually or whenever events or changes in circumstances indicate that the carrying value may not be recoverable. The Company, as a result of the potential future financial impacts of the COVID-19 pandemic, particularly on its Portal & Advertising segment, assessed its goodwill for impairment as of March 31, 2020, for which all reporting units were found to have a fair value greater than their carrying value. As of September 30, 2020, the Company considered the current and future macroeconomic and market conditions, along with its current market capitalization, projected cash flows and forecasts, and projections relating to the impact of the COVID-19 pandemic on each of its reporting units. The Company determined that a triggering event had not occurred as of September 30, 2020 that would require an additional interim impairment test to be performed.
As such, no impairment charges were recorded for the three and nine months ended September 30, 2020. The Company has no accumulated impairment losses.
Intangible assets consisted of the following (in thousands):
September 30, 2020December 31, 2019
Customer and publisher relationships$14,780 $14,780 
Technology2,330 2,330 
Trademark300 300 
Intangible assets, gross17,410 17,410 
Less accumulated amortization(10,590)(8,999)
Intangible assets, net$6,820 $8,411 
Amortization of intangible assets totaled $0.5 million for the three months ended September 30, 2020 and 2019, and $1.6 million for the nine months ended September 30, 2020 and 2019.  Based on acquired intangible assets recorded at September 30, 2020, amortization is expected to be $0.6 million for the remainder of 2020, $1.4 million in 2021, $1.3 million in 2022, $1.3 million in 2023, $1.3 million in 2024 and $0.9 million thereafter.
v3.20.2
Property and Equipment - Net
9 Months Ended
Sep. 30, 2020
Property, Plant and Equipment [Abstract]  
Property and Equipment - Net Property and Equipment - Net
Property and equipment, net consisted of the following (in thousands):
September 30, 2020December 31, 2019
Computer equipment$26,959 $25,392 
Computer software33,236 31,037 
Furniture and fixtures913 1,315 
Leasehold improvements882 1,116 
Work in process (primarily software development costs)19 187 
Other172 136 
Property and equipment, gross62,181 59,183 
Less accumulated depreciation(49,989)(44,235)
Property and equipment, net$12,192 $14,948 
Depreciation expense totaled $2.0 million and $2.1 million for the three months ended September 30, 2020 and 2019, respectively. Depreciation expense totaled $6.5 million and $6.5 million for the nine months ended September 30, 2020 and 2019, respectively.
Property and equipment includes computer equipment and software held under finance leases of $12.5 million and $10.8 million as of September 30, 2020 and December 31, 2019, respectively. Accumulated depreciation of computer equipment and software held under finance leases amounted to $8.5 million as of September 30, 2020 and $6.2 million as of December 31, 2019.
For the three months ended September 30, 2020 and 2019, respectively, the Company capitalized a total of $0.3 million and $0.4 million of costs that occurred during the application development phase, related to the development of internal-use software. The Company capitalized a total of $0.3 million and $0.4 million of costs related to the development of software for sale or license for the three months ended September 30, 2020 and 2019, that occurred after technological feasibility had been achieved.
For the nine months ended September 30, 2020 and 2019, respectively, the Company capitalized a total of $1.0 million and $1.9 million of costs that occurred during the application development phase, related to the development of internal-use software. The Company capitalized a total of $1.1 million of costs related to the development of software for sale or license for both the nine month periods ended September 30, 2020 and 2019, respectively, that occurred after technological feasibility had been achieved.
Amortization of software capitalized for internal use was $0.6 million and $1.0 million for the three months ended September 30, 2020 and September 30, 2019 and $1.9 million and $3.5 million for the nine months ended September 30, 2020 and September 30, 2019, respectively. Amortization of software capitalized for internal use is included in depreciation and amortization in the condensed consolidated statements of operations.
Amortization of software for sale or license was $0.6 million and $0.4 million for the three months ended September 30, 2020 and September 30, 2019 and $1.6 million and $0.9 million for the nine months ended September 30, 2020 and September 30, 2019, respectively. Amortization of software for sale or license is included in cost of revenue in the condensed consolidated statements of operations.
Impairment charges related to property and equipment for the three and nine months ended September 30, 2020 and September 30, 2019 are included in general and administrative expense in the condensed consolidated statements of operations. The impairment charges during the three months ended September 30, 2020 were comprised of assets associated with certain leased office spaces being used in a manner different than originally planned, as well as software impairment. The Company utilizes the discounted cash flow method to determine the fair value of the assets.  As a result of this analysis, the Company determined that the carrying values of the assets were not fully recoverable.
Impairment charges (in thousands) related to property and equipment for the three and nine months ended September 30, 2020 and September 30, 2019 are as follows:
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Computer equipment$27 $$27 $
Computer software— 1,331 — 1,557 
Furniture and fixtures57 102 57 102 
Leasehold improvements32 90 32 90 
Work in process (primarily software development costs)102 — 102 — 
Total$218 $1,525 $218 $1,751 

The following table sets forth long-lived tangible assets by geographic area (in thousands):
September 30, 2020December 31, 2019
Long-lived tangible assets:
United States$12,009 $14,629 
International183 319 
Total long-lived tangible assets$12,192 $14,948 
v3.20.2
Accrued Expenses and Other Current Liabilities
9 Months Ended
Sep. 30, 2020
Accounts Payable and Accrued Liabilities, Current [Abstract]  
Accrued Expenses and Other Current Liabilities Accrued Expenses and Other Current Liabilities
Accrued expenses and other current liabilities consisted of the following (in thousands):
September 30, 2020December 31, 2019
Accrued compensation$1,686 $4,209 
Accrued content fees and other costs of revenue249 151 
Accrued taxes544 192 
Accrued royalties and rebates717 930 
Other529 396 
Total$3,725 $5,878 
Included in accrued compensation are accrued severance costs. In 2019, the Company initiated a cost reduction program ("2019 plan") in order to further streamline the organization after the loss of a major portal customer. These actions resulted in workforce reductions of approximately 50 employees, office consolidations and consolidating operations. For the three and nine month period ended September 30, 2019, severance costs charged to sales and marketing was $0.2 million and $0.4 million was charged to technology and development expenses
On August 4, 2020, the Company initiated an additional cost reduction program ("2020 plan") as a result of an ongoing review of our business and operations. The restructuring actions resulted in a reduction in workforce of 25 employees. All severance costs related to these actions were recognized in the three month period ending September 30, 2020. Severance amounts for all plans are expected to be paid out by March 2021.
For the three and nine month period ended September 30, 2020, severance charged to sales and marketing expenses was $0.4 million and $0.6 million was charged to technology and development expenses.
The below table summarizes the activity in the accrued severance account (in thousands).
2020
Balance at beginning of the year$56 
Charged to expense990 
Cash payments related to 2019 plan(56)
Cash payments related to 2020 plan(667)
Balance at end of period$323 
v3.20.2
Segment Information
9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
Segment Information Segment Information
The Company operates its business in two reportable segments: 1) Software & Services and 2) Portal & Advertising. Software & Services generates revenue by providing cloud-based identity management solutions and email/collaboration products. Portal & Advertising generates managed portal fees and advertising revenue from its traffic on its Managed Portals and other advertising solutions it provides for publishers.
The Company’s operations are organized and managed by type of products and services and segment information is reported accordingly. The Company’s chief operating decision maker (the “CODM”) is its Chief Executive Officer. The CODM reviews financial performance and allocates resources by reportable segment. There have been no operating segments aggregated to arrive at the Company’s reportable segments.
The accounting policies of each segment are the same as those described in the summary of significant accounting policies, refer to Note 1— Summary of Significant Accounting Policies, for further details. The Company evaluates the performance of its segments and allocates resources to them based on Segment Adjusted EBITDA. Segment Adjusted EBITDA is defined as EBITDA (earnings before interest, income taxes, depreciation and amortization) adjusted for certain non-cash items and other non-recurring income and expenses.
Revenue for all operating segments include only transactions with unaffiliated customers and there is no intersegment revenue.
The Company does not account for, and does not report to management, its assets or capital expenditures by segment other than goodwill and intangible assets used for impairment analysis purposes.
The tables below summarize the financial information for the Company’s reportable segments for the three and nine months ended September 30, 2020 and 2019 (in thousands). The “Corporate Unallocated Expenses” category, as it relates to Segment Adjusted EBITDA, primarily includes corporate overhead costs, such as rent, payroll and related benefit costs and professional services which are not directly attributable to any individual segment.
Three Months Ended
September 30, 2020
Nine Months Ended
September 30, 2020
RevenueCost of revenue (1)Segment Adjusted
EBITDA
RevenueCost of revenue (1)Segment Adjusted
EBITDA
Software & Services$10,116 $4,092 $2,890 $32,093 $10,613 $10,136 
Portal & Advertising8,413 6,311 588 25,195 19,555 (56)
Corporate Unallocated Expenses— — (2,489)— — (8,323)
Total Company$18,529 $10,403 $989 $57,288 $30,168 $1,757 

Three Months Ended
September 30, 2019
Nine Months Ended
September 30, 2019
RevenueCost of revenue (1)Segment Adjusted
EBITDA
RevenueCost of revenue (1)Segment Adjusted
EBITDA
Software & Services$11,091 $2,864 $3,378 $32,837 $9,602 $8,966 
Portal & Advertising20,275 12,770 2,881 62,202 39,690 8,036 
Corporate Unallocated Expenses— — (3,519)— — (10,943)
Total Company$31,366 $15,634 $2,740 $95,039 $49,292 $6,059 

Notes:
(1)Exclusive of depreciation and amortization shown separately on the condensed consolidated statements of operations
The following table reconciles total Segment Adjusted EBITDA to Net loss (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Total Segment Adjusted EBITDA$989 $2,740 $1,757 $6,059 
Less:
Provision for income taxes(203)(207)(736)(757)
Interest expense(37)(80)(146)(199)
Other (expense) income, net(124)101 218 110 
Depreciation and amortization(2,562)(3,036)(8,059)(8,509)
Asset impairment**(687)(1,525)(687)(1,751)
Stock-based compensation expense(333)(529)(1,093)(1,184)
Restructuring costs(1,099)(819)(1,219)(819)
Certain legal and professional services fees*94 (370)(1,704)(1,406)
Net loss$(3,962)$(3,725)$(11,669)$(8,456)

Notes:
*"Certain legal and professional services fees" includes legal fees and other related expenses outside the ordinary course of business, as well as fees and expenses related to merger and acquisition activities.
**"Asset Impairment" includes impairment charges related to property, plant and equipment, capitalized software and leased assets.
v3.20.2
Commitments and Contingencies
9 Months Ended
Sep. 30, 2020
Commitments and Contingencies Disclosure [Abstract]  
Commitments and Contingencies Commitments and Contingencies
Litigation —The Company and its Chief Executive Officer and former Chief Financial Officer were named as defendants in a federal securities class action lawsuit filed on April 4, 2018 in the United States District Court for the Southern District of New York. The class includes persons who purchased the Company’s shares between May 4, 2016 and March 15, 2018. The plaintiff alleged that the Company made materially false and misleading statements regarding its contract with AT&T and the timing of revenue to be derived therefrom, and that as a result, class members suffered losses because Synacor shares traded at artificially inflated prices. The plaintiff sought an unspecified amount of damages, as well as interest, attorneys’ fees and legal expenses. On August 28, 2019, the court granted the Company’s motion to dismiss but permitted the plaintiff to seek leave to replead. The Clerk of the Court entered judgment in favor of the Company and the individual defendants and closed the case on November 19, 2019. Plaintiff filed its Notice of Appeal on December 16, 2019. The United States Court of Appeals for the Second Circuit affirmed the lower court’s decision to grant defendants’ motion to dismiss on October 22, 2020. The United States Court of Appeals for the Second Circuit will issue a mandate to officially close the class action by November 12, 2020. The Company cannot yet determine whether it is probable that a loss will be incurred in connection with this complaint, nor can the Company reasonably estimate the potential loss, if any. Legal fees and liabilities related to this lawsuit are covered by our D&O insurance policy now that the Company has reached its deductible.
In addition, the Company is, from time to time, party to litigation arising in the ordinary course of business. It does not believe that the outcome of these claims will have a material adverse effect on its consolidated financial position, results of operations or cash flows based on the status of proceedings at this time. However, these matters are subject to inherent uncertainties and the Company’s view of these matters may change in the future.
v3.20.2
Stock-based Compensation
9 Months Ended
Sep. 30, 2020
Share-based Payment Arrangement [Abstract]  
Stock-based Compensation Stock-based CompensationThe Company has stock-based employee compensation plans for which compensation cost is recognized in its financial statements. The Company is authorized to grant key employees stock-based incentive awards, including options to purchase common stock, stock appreciation rights, restricted stock units ("RSUs"), performance stock units ("PSUs") or other stock units. The cost is measured at the grant date, based on the fair value of the award, determined using the Black-Scholes option pricing model, and is recognized as an expense over the employee’s requisite service period (generally the vesting period of the equity award).
The following table presents the weighted-average assumptions used to estimate the fair value of options granted during the periods indicated:
Nine Months Ended
September 30, 2020
Nine Months Ended
September 30, 2019
Weighted average grant date fair value$0.87 $0.98 
Expected dividend yield— %— %
Expected stock price volatility64 %66 %
Risk-free interest rate1.9 %2.3 %
Expected life of options (in years)5.755.95
Total stock-based compensation expense included in the accompanying condensed consolidated statements of operations for the periods presented, is as follows (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Technology and development$50 $103 $163 $298 
Sales and marketing97 149 301 375 
General and administrative186 277 629 511 
Total stock-based compensation expense$333 $529 $1,093 $1,184 
Stock Option Activity – A summary of the stock option activity for the nine months ended September 30, 2020 is presented below:
Number of
Shares
Weighted
Average
Exercise
Price
Weighted
Average
Remaining
Contractual
Term (years)
Aggregate
Intrinsic
Value (in
thousands)
Outstanding at January 1, 2020
7,296,746 $2.48 
Granted83,600 1.50 
Exercised— — 
Forfeited(158,014)2.28 
Expired(917,129)2.81 
Outstanding at September 30, 20206,305,203 $2.42 4.73$43 
Vested and expected to vest at September 30, 20206,291,366 $2.42 4.71$41 
Vested and exercisable at September 30, 20205,610,487 $2.47 4.33$27 
Aggregate intrinsic value represents the difference between the Company’s closing stock price of its common stock and the exercise price of outstanding, in-the-money options. The Company’s closing stock price as reported on the Nasdaq Global Market as of September 30, 2020 was $1.51 per share. The total intrinsic value of options exercised for the three and nine months ended September 30, 2020 was zero. The weighted average fair value of options granted during the nine months ended September 30, 2020 amounted to $0.87 per option share.
As of September 30, 2020, the unrecognized compensation cost related to options granted, for which vesting is probable, and adjusted for estimated forfeitures, was approximately $0.7 million. This cost is expected to be recognized over a weighted-average remaining period of 1.78 years.
RSU Activity —A summary of RSU activity for the nine months ended September 30, 2020 is as follows:
Number of SharesWeighted Average
Fair Value
Unvested—January 1, 2020
677,354 $1.54 
Granted1,196,205 1.17 
Vested(432,760)1.44 
Forfeited(33,168)1.58 
Unvested—September 30, 2020
1,407,631 $1.26 
As of September 30, 2020, total unrecognized compensation cost, adjusted for estimated forfeitures, related to RSUs was $1.5 million. This cost is expected to be recognized over a weighted-average remaining period of 2.44 years.
PSU Activity  — A summary of PSU activity for the nine months ended September 30, 2020 is as follows:
Number of SharesWeighted Average
Fair Value
Unvested—January 1, 2020
297,789 $1.36 
Granted336,100 1.21 
Vested— — 
Forfeited(74,442)1.36 
Unvested—September 30, 2020
559,447 $1.27 
During the three months ended September 30, 2020 certain employees were granted PSUs. These PSUs vest annually over four years from the grant date based on continuous service, with the number of shares earned dependent upon the Company's achievement of certain financial performance targets measured over the period from January 1, 2020 through December 31, 2023. The number of shares earned can range from 0% to 150% of the target award.
As of September 30, 2020, total unrecognized compensation cost, adjusted for estimated forfeitures, related to PSUs was $0.4 million. This cost is expected to be recognized over a weighted-average remaining period of 3.83 years.
v3.20.2
Net Loss Per Common Share Data
9 Months Ended
Sep. 30, 2020
Earnings Per Share [Abstract]  
Net Loss Per Common Share Data Net Loss Per Common Share Data
Basic net loss per share is computed using the weighted-average number of common shares outstanding during the period. Diluted net loss per share is computed using the weighted-average number of common shares and, if dilutive, potential common shares outstanding during the period. The Company’s potential common shares consist of the incremental common shares issuable upon the exercise of stock options, warrants, and to a lesser extent, shares issuable upon the release of RSUs. The dilutive effect of these potential common shares is reflected in diluted earnings per share by application of the treasury stock method.
The following securities were excluded from the calculation of diluted net loss per share because their effect would have been anti-dilutive for the periods presented:
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Anti-dilutive equity awards:
Stock options6,552,062 7,622,972 6,849,551 7,617,538 
Restricted stock units979,828 578,150 802,436 390,519 
Performance based stock units391,397 148,895 325,983 74,447 
v3.20.2
The Company and Summary of Significant Accounting Principles (Policies)
9 Months Ended
Sep. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Basis of Presentation
Basis of Presentation
The interim unaudited condensed consolidated financial statements and accompanying notes have been prepared in accordance with United States generally accepted accounting principles (“U.S. GAAP”) and include the accounts of the Company and its wholly-owned subsidiaries. All intercompany balances and transactions have been eliminated in consolidation. In the opinion of the Company’s management, the interim unaudited condensed consolidated financial statements include all adjustments, which include only normal recurring adjustments, necessary for the fair presentation of the Company’s financial position for the periods presented. These interim unaudited condensed consolidated financial statements are not necessarily indicative of the results expected for the full fiscal year or for any subsequent period.
The accompanying condensed consolidated balance sheet as of December 31, 2019 was derived from the audited financial statements as of that date, but does not include all the information and footnotes required by U.S. GAAP. These financial statements should be read in conjunction with the consolidated financial statements and related notes included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2019.
Accounting Estimates
Accounting Estimates
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates, judgments and assumptions that affect the amounts reported and disclosed in the financial statements and the accompanying notes. The Company bases its estimates on historical experience and on various other assumptions that are believed to be reasonable, the results of which form the basis for making judgments about the carrying values of assets and liabilities. Such estimates primarily relate to unsettled transactions and events as of the date of the financial statements. Actual results could differ materially from these estimates and judgments.
Many of our estimates require increased judgment due to the significant volatility, uncertainty and economic disruption of the recent global COVID-19 pandemic. We will continue to monitor the effects of the COVID-19 pandemic, and our estimates and judgments may change materially as new events occur or additional information becomes available to us.
Recent Accounting Pronouncements
Recent Accounting Pronouncements
Not Yet Adopted
In June 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update (“ASU”) No. 2016-13 ("ASU 2016-13") Financial Instruments-Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments, which requires the measurement and recognition of expected credit losses for financial assets held at amortized cost. ASU 2016-13 replaces the existing incurred loss impairment model with an expected loss model which requires the use of forward-looking information to calculate credit loss estimates. It also eliminates the concept of other-than-temporary impairment and requires credit losses related to certain available-for-sale debt securities to be recorded through an allowance for credit losses rather than as a reduction in the amortized cost basis of the securities. These changes result in earlier recognition of credit losses. In November 2019, the FASB issued ASU 2019-10, "Financial Instruments - Credit Loss (topic 326), Derivatives and Hedging (Topic 815), and Leases (Topic 842)", which defers the effective date for public filers that are considered small reporting companies, as defined by the Securities and Exchange Commission, to fiscal years beginning after December 15, 2020, including interim periods within those fiscal years. The standard is effective for the Company for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2022. Early adoption is permitted. The Company does not believe the impact of adopting this standard will be material to its consolidated financial statements and related disclosures.
Recently Adopted
In August 2018, the FASB issued ASU No. 2018-15, Customer’s Accounting For Implementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract (“ASU 2018-15”), which aligns the requirements for capitalizing implementation costs in a cloud computing arrangement with the requirements for capitalizing implementation costs incurred for an internal-use software license. Adoption of this guidance is required for fiscal years beginning after December 15, 2019 and interim periods within those fiscal years and early adoption is permitted. The amendments will be applied prospectively to all implementation costs incurred after adoption. There was no impact to the Company's condensed consolidation financial statements for the three and nine months ended September 30, 2020 as a result of adopting this standard update on January 1, 2020.
The Company considers the applicability and impact of all ASUs. ASUs not listed above were assessed and determined to be either not applicable, or had or are expected to have minimal impact on the Company’s financial statements and related disclosures.
v3.20.2
The Company and Summary of Significant Accounting Principles (Tables)
9 Months Ended
Sep. 30, 2020
Organization, Consolidation and Presentation of Financial Statements [Abstract]  
Schedule of Concentrations Equal to or Exceeding 10% of Company's Accounts Receivable, Revenue, and Cost of Revenue
As of September 30, 2020 and December 31, 2019, the Company had concentrations equal to or exceeding 10% of the Company’s accounts receivable as follows:
Accounts Receivable
September 30, 2020December 31, 2019
Portal & Advertising Customer A*13 %
* - Less than 10%
For the three and nine months ended September 30, 2020 and 2019, the Company had concentrations equal to or exceeding 10% of the Company’s revenue as follows:
Revenue
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Google search11 %**11 %
Portal & Advertising Customer A*13 %*13 %
* - Less than 10%
For the three and nine months ended September 30, 2020 and 2019, the following customers received revenue-share payments equal to or exceeding 10% of the Company’s cost of revenue:
Cost of Revenue
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Portal & Advertising Customer B*18 %*26 %
* - Less than 10%
v3.20.2
Revenue from Contracts with Customers (Tables)
9 Months Ended
Sep. 30, 2020
Revenue from Contract with Customer [Abstract]  
Summary of Timing of Revenue Recognition, Includes Reconciliation of Disaggregated Revenue by Reportable Segment
The following table provides information about disaggregated revenue for the three and nine months ended September 30, 2020 and 2019 by the timing of revenue recognition, and includes a reconciliation of the disaggregated revenue by reportable segment (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Software & Services
Products and services transferred over time$8,139 $8,240 $24,532 $25,503 
Products transferred at a point in time1,977 2,851 7,561 7,334 
Total Software & Services10,116 11,091 32,093 32,837 
Portal & Advertising
Products and services transferred over time554 1,274 2,659 3,982 
Products transferred at a point in time7,859 19,001 22,536 58,220 
Total Portal & Advertising8,413 20,275 25,195 62,202 
Total Revenue$18,529 $31,366 $57,288 $95,039 
Summary of Revenue Disaggregated by Geography Areas
Revenue disaggregated by geography, based on the billing address of our customer, consists of the following (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Revenue
United States$13,077 $25,717 $41,044 $78,965 
International5,452 5,649 16,244 16,074 
Total revenue$18,529 $31,366 $57,288 $95,039 
Schedule of Contract with Customer, Asset and Liability The changes in deferred revenue, inclusive of both current and long-term, are as follows (in thousands):
Beginning balance - January 1, 2020
$8,875 
Recognition of deferred revenue(7,646)
Deferral of revenue6,133 
Effect of foreign currency translation84 
Ending balance - September 30, 2020
$7,446 
v3.20.2
Leases (Tables)
9 Months Ended
Sep. 30, 2020
Leases [Abstract]  
Schedule of Components of Lease Costs, Lease Term and Discount Rate
The components of lease costs are as follows (in thousands):
Three Months Ended
September 30,
Nine Months Ended
September 30,
2020201920202019
Finance lease cost
Amortization of right-of-use assets$628 $958 $2,609 $1,586 
Interest32 211 100 400 
Operating lease cost705 1,129 2,030 2,219 
Total lease cost$1,365 $2,298 $4,739 $4,205 
The lease term and discount rate are as follows:
September 30, 2020December 31, 2019
Weighted Average Remaining Lease Term
Operating leases1.7Years2.0Years
Finance leases2.1Years1.2Years
Weighted Average Discount Rate
Operating leases6.0 %6.0 %
Finance leases3.7 %5.0 %
Schedule of Maturities of Operating Leases Liabilities
The following is a schedule, by years, of maturities of lease liabilities as of September 30, 2020 (in thousands):
Operating LeasesFinance Leases
The remainder of 2020
$644 $276 
20212,180 1,070 
20221,042 765 
2023441 328 
202436 29 
2025— 
Total undiscounted cash flows4,343 2,471 
Less imputed interest(280)(144)
Present value of lease liabilities$4,063 $2,327 
Schedule of Maturities of Finance Leases Liabilities
The following is a schedule, by years, of maturities of lease liabilities as of September 30, 2020 (in thousands):
Operating LeasesFinance Leases
The remainder of 2020
$644 $276 
20212,180 1,070 
20221,042 765 
2023441 328 
202436 29 
2025— 
Total undiscounted cash flows4,343 2,471 
Less imputed interest(280)(144)
Present value of lease liabilities$4,063 $2,327 
Schedule of Supplemental Cash Flow Leases
Supplemental cash flow information related to leases are as follows (in thousands):
Nine Months Ended
September 30,
20202019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$1,429 $2,324 
Operating cash flows from finance leases$100 $400 
Financing cash flows from finance leases$2,863 $1,586 
Lease liabilities arising from obtaining right-of-use-assets:
Operating leases$1,010 $64 
Finance leases$1,675 $1,925 
v3.20.2
Goodwill and Intangible Assets (Tables)
9 Months Ended
Sep. 30, 2020
Goodwill and Intangible Assets Disclosure [Abstract]  
Schedule of Changes in the Carrying Amount of Goodwill
The changes in the carrying amount of goodwill for the nine months ended September 30, 2020 are as follows (in thousands):
Software & ServicesPortal & AdvertisingTotal
December 31, 2019$11,804 $4,144 $15,948 
Effect of foreign currency translation(5)— (5)
September 30, 2020$11,799 $4,144 $15,943 
Schedule of Intangible Assets
Intangible assets consisted of the following (in thousands):
September 30, 2020December 31, 2019
Customer and publisher relationships$14,780 $14,780 
Technology2,330 2,330 
Trademark300 300 
Intangible assets, gross17,410 17,410 
Less accumulated amortization(10,590)(8,999)
Intangible assets, net$6,820 $8,411 
v3.20.2
Property and Equipment - Net (Tables)
9 Months Ended
Sep. 30, 2020
Property, Plant and Equipment [Abstract]  
Schedule of Property and Equipment
Property and equipment, net consisted of the following (in thousands):
September 30, 2020December 31, 2019
Computer equipment$26,959 $25,392 
Computer software33,236 31,037 
Furniture and fixtures913 1,315 
Leasehold improvements882 1,116 
Work in process (primarily software development costs)19 187 
Other172 136 
Property and equipment, gross62,181 59,183 
Less accumulated depreciation(49,989)(44,235)
Property and equipment, net$12,192 $14,948 
Schedule of Long Lived Tangible Assets by Geographic Area
The following table sets forth long-lived tangible assets by geographic area (in thousands):
September 30, 2020December 31, 2019
Long-lived tangible assets:
United States$12,009 $14,629 
International183 319 
Total long-lived tangible assets$12,192 $14,948 
Schedule of Impaired Intangible Assets
Three Months Ended September 30,Nine Months Ended September 30,
2020201920202019
Computer equipment$27 $$27 $
Computer software— 1,331 — 1,557 
Furniture and fixtures57 102 57 102 
Leasehold improvements32 90 32 90 
Work in process (primarily software development costs)102 — 102 — 
Total$218 $1,525 $218 $1,751 
v3.20.2
Accrued Expenses and Other Current Liabilities (Tables)
9 Months Ended
Sep. 30, 2020
Accounts Payable and Accrued Liabilities, Current [Abstract]  
Schedule of Accrued Expenses and Other Current Liabilities
Accrued expenses and other current liabilities consisted of the following (in thousands):
September 30, 2020December 31, 2019
Accrued compensation